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FEATURE ARTICLE RECHARGEasia

RECHARGEasia

MAY 2010

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FEATURE ARTICLE RECHARGEasia

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MAY 2010 •

FEATURE ARTICLE RECHARGEasia

RECHARGEasia

MAY 2010

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FEATURE ARTICLE RECHARGEasia

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FEATURE ARTICLE RECHARGEasia

RECHARGEasia

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CONTENTS

目录 11 Message from the Publisher 77 卷首语 FEATURE ARTICLES

ISSUE 073

专题文章

2010年喷墨打印机市场的四大看点 4 Highlights in the 2010 Inkjet Printer Market

人体器官"按需打印" 全球首台3D生物打印机出炉 The First 3D Bio Printer R & D Succeeds

再生市场发展的全球趋势 The Global Trends of Aftermarket Development

深度剖析打印中色彩的转换意图 A Deep Analysis of Color Transition in Color Printing

RECHARGEXPO FOCUS

GLOBAL FORUM

Your First Trip to Jakarta 您的雅加达首次旅行

24 88 29 90

2010 RechargExpo South East Asia Exhibitor List & Information (Part 2) 2010中东-东南亚办公耗材展部分展商信息(第二部分)

2010中东-东南亚办公耗材展再掀热潮 2010 RechargExpo Southeast Asia Reaches New Height

By Kam Woon

市场动态

The Printer Cartridge Wars: OEM or Remanufactured Cartridges? 打印机墨盒大战：原装或再生墨盒哪个适合您？ Ink Cartridge Remanufacturer Print-Rite Backs Down in Patent Battle 再制造商天威专利诉讼让步 Sustainability Initiatives Lead NEHS Conference 可持续发展成为NEHS论坛会议主要议题为什么选择ReChina亚洲打印展 Why Choose to Participate in ReChina 2010

104

中国文办协会组织召开研讨会 China Cultural & Office Equipment Association Organizes a Research and Study Seminar

106

耗材单独分包采购乃关键一步 The Key Step for Printer Consumables is to Decentralized Purchasing

110

富士施乐爱科制造(苏州)有限公司印象 An Impression of Fuji Xerox (Suzhou) Ltd. 第二届中国北方打印耗材展览会闭幕 2010 North China Printer Consumables Industry Forum Successfully Held

Pre-show Promotion: The Single Most Valuable Step Any By Susan A. Friedmann Exhibitor Can Take 展前推广：参展商所能采取的最有价值的推广方法

119

Lyra's New Forecast Reports Detail the Rise of Ink Jet All-inOnes and the Fall of Single-Function Ink Jet Printers Lyra的新预测报告详细介绍了喷墨一体机的崛起和单功能喷墨打印机的没落

OEM UPDATE

Delivering Worldwide Forecast Data for the UV-Curable and LED Segments of Wide-Format Printing 宽幅面打印机UV固化涂料和LED段的全球预测数据

HP and Print-Rite Holdings Ltd. Announce an Agreement 惠普和天威公司达成和解协议 Recycled Printer & Toner Cartridges 打印机成像卡盒再生指南

38 92

ASEAN Trade Center Helps SMEs Penetrate New Markets 东盟将成中国中小企业投资热点

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全球论坛

102

RechargExpo to Hold Gala Dinner 2010中东-东南亚办公耗材展将举办欢迎晚宴

市场动态

中国打印耗材市场迎来发展新机遇 China Welcomes New Opportunities in Aftermarket Development

东南亚国际耗材展

总第073期 MAY 2010

Perspectives: The View from InfoTrends' Road Map 2010 Reports & The View from ETIRA's Annual Repor 行业观点：来自InfoTrends和ETIRA的调查研究报告

2010 年5月

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MARKETING

亚洲再生业

48 112

OEM聚焦

Brother, Canon, Dell, Epson, HP Japan, and Lexmark to Kick off Support for UNEP Via Collaborative Ink Cartridge Collection Effort 兄弟，佳能，戴尔，爱普生，惠普(日本)和利盟通过合作揭开墨盒收集工作序幕 HP Introduces Industry's First "Plug and Print" Laser Printers 惠普公司推出业界首个“即插即用”式激光打印机整体低碳设计联想打印机确保持续绿色 Lenovo Printers Ensure Sustainable Development

113

佳能发布喷打新战略 Canon Release New Inkjet Printers

114

惠普两套新品硒鼓即将上市 HP Launches Two New Toner Cartridges

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ASK THE EXPERTS

52 116 117

Remanufacturing the Lexmark C780 Black and Color Toner By Mike Josiah Cartridges 利盟C780型成像卡盒再生墨盒的注墨误区 Mistakes about Refilling Ink Cartridges

64 66 66 118

70 70

企业近况透视

EFI Wins Three European Digital Press Association Awards EFI公司赢得欧洲数字媒体协会三项大奖 Static Control appoints Joe Chan to Lead Technical Support Group in Southeast Asia Static Control公司任命Joe Chan领导东南亚技术支援部门 Sinotron United Launches New Website Sinotron 公布新的官方网站 Optima Prima Citra CV Named Exclusive Distributor of MK Imaging® Products in Indonesia Optima Prima Citra CV公司被授权成为MK Imaging®系列产品印尼独家经销商

新品快讯

Metrofuser Adds Canon ImageRunner C2620/C3200/C3220 Fusers to Lineup Metrofuser公司发布佳能系列型号兼容定影组件 ILG Releases Micr for HP Series Enterprise P3010, P3015, P3016 Printers ILG公司发布用于HP P3010，P3015，P3016系列打印机兼容产品 Hi & Bestech Adds New Chips for Xerox Phaser 6280 Color Laser Printer Hi & Bestech公司推出全新施乐Phaser 6280彩色激光打印机兼容芯片

Intelicoat Technologies® Adds ICC Profiles for New Canon imagePROGRAF Large Format Printers Intelicoat Technologies® 公司发布佳能大幅面打印机兼容产品

FGIC Releases Comprehensive System Solution for Remanufactured Xerox 4510 FGIC公司推出施乐4510系列兼容方案

119 119

120

宝特龙推出松下FX-FAT94E墨粉新品 Bao Long Release FX-FAT94E Toner for Panasonic 艾派克全面推出ASIC电路设计新品 APEX Launches New ASIC Circuit Design

中文快讯

三星中国市场收入占全球比重超过25% Samsung's Revenue in the Chinese Market Accounted for More Than 25% of the World 中国磁电喷头技术研发成功 China R & D Succeeds in Developing Magnetic Printer Heads

121

佳能收购奥西股权比例未达标 Canon, Océ Acquired Equity Ratio Failed to Reach Target 北京莱盛激光耗材专利证书又添新成员 Lai Sheng Beijing Laser Supplies Adds New Members to Its Patent Certificate 多家耗材再制造企业被工信部评为试点企业 Ministry of Industry Selects Multiple Remanufacturing Companies as Pilot Enterprises 兰州警方突袭假劣硒鼓黑工厂 Lanzhou Police Raid Counterfeit and Inferior Cartridge Factory 通用耗材企业对待环保清单冷热分明 Remanufacturing Companies Are Cautiously Optimistic about the Environmental List

122

洋帆耗材献爱心一张订单捐赠灾区一瓶水 Yang Fan Consumables Shows Compassion to Disaster Victims by Donating Bottled Water with Each Order 施乐董事长马尔卡西宣布辞职 Markus Announces His Resignation as Xerox Chairman

123

2010年办公产品趋势预测 Office Products Projection for 2010

商以诚为先，业以实为本——安而雅为商之道 Shanghai Anerya Business Credo: Honesty Takes Leads, Reality is the Base

NEW PRODUCTS EXPRESS

CHINA CORNER

喷墨打印机的使用方法 How to Use an Inkjet Printer

COMPANY CLOSE-UP

请教专家

Tel 86-10-5126-5580 Fax 86-10-5885-8747

投影机耗材将成市场投资热点 Projector Supplies Will Become Hot Spot

124

飞利浦设计出概念食物打印机 Philips Designed the Concept of Food Printers

ZHUJIANG CORNER

125

珠江三角洲

爱普生深圳工厂关注节能环保 Epson Shenzhen Factory is Concerned about Saving and Environmental Protection 精雕硒鼓发布2010年市场战略计划 JingDian Cartridge Companies Release 2010 Strategic Marketing Plan

En Ch Note:

Recharge Asia is the original bilingual publication for the recharger industry in English and Chinese. The following symbols denote the language in which the article appears: En English Ch Chinese

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Contributors

Publisher’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.

Kam Woon

Kam Woon CEO, Malindo Imaging Technologies

Susan A. Friedmann

Mike Josiah

Mike Josiah Technical Director, Summit Technologies division of Uninet Imaging

Kam Woon, an Australian, was appointed CEO in January 2009 to lead MIT into the next phase of its business. In this position, he will focus on product distribution into local and overseas markets. Mr. Woon is a qualified chemist with 1st Class Honors degree in chemistry and mathematics and more than 15 years experience in the imaging industry. His recent appointments include 8 years in International Sales with Static Control Components Inc, USA and Delacamp Australia Pty Ltd. He is very well versed with laser printing technology and the remanufacturing of laser toner cartridges. Mr. Woon believes strongly in the benefits of recycling for the good of the community and environment. He is committed to work with all remanufacturers to improve product quality and increase market acceptance and market share by delivering high quality recycled products. He may be contacted by email at kam@malindoimaging.com Read his article “ Your First Trip to Jakarta” p18

Susan A. Friedmann,CSP, The Tradeshow Coach, Lake Placid, NY, is an internationally recognized expert working with companies to increase their profitability at tradeshows. Author: “Riches in Niches: How to Make it BIG in a small Market” and “Meeting & Event Planning for Dummies.” Claim your free copy of “Exhibiting Success” at www.thetradeshowcoach.com & www.richesinniches.com Reah her article “ Pre-show Promotion: The Single Most Valuable Step Any Exhibitor Can Take” p30

Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows. Read his article “Remanufacturing the Lexmark C780 Black and Color Toner Cartridges” p52

Errata: Please note there are two errors in the MSE Profile titled Quality Has Its Rewards: “Gill Wazana, not Ayal, should be shown as the 3rd brother in the last sentence of the first paragraph. The corrected sentence should read: The three brothers who embarked on this entrepreneurial odyssey are Avi,Yoel and Gil Wazana.” The name “Gil” should also be substituted for "Ayal" in the first sentence of the second paragraph of this profile.

RechargeAsia offers to announce your 2010 fairs, trade shows and conferences free of charge. Simply send us your conference information on a regular basis. In appreciation, we shall be happy to provide you with free copies of our international magazine for distribution at your event. Please contact: Jessica Hao Email: jessica@rechargeasia.com

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Message from the Publisher Dear Readers, Through years of business practices and adventures, I've learned that to be successful in business, one has to be courageous enough, indeed daring enough, to try new things; to refuse to be restrained by old customs. Additionally, a temporary fall or set-back is sometimes even necessary for one to learn, especially when trying new channels and new methods. Successes and failures go hand-in-hand; they are inseparable. With this in mind, I wonder if the aftermarket has paid enough attention to how MPS functions and operates and to its potential impact on our industry. Have we tried to use our current supplies mentality and channels to explore the hardware industry and the many opportunities of managed print services? To find out, we have teamed up with Info Trends, one of the most authoritative research and consulting firms in the imaging industry, to provide a bi-monthly column as to where our market is headed? So we hope to encourage you to think outside the box. A key, and even necessary, approach in today’s market is to go global. I so admired the industrious people of my Chinese homeland who fearlessly venture into foreign lands, oftentimes lacking basic language skills yet somehow managing to successfully convey their messages and cultivate successful business deals. What a courageous act on their part! All business needs this kind of daring—a willingness to venture forth and to act on the opportunities presented. RechargExpo Southeast Asia, in Indonesia July 14-16, was initiated out of this mentality; that our industry must venture into these ripening regions. So don’t fear the unknown. Embrace it and welcome the new that may sound foreign to you! To help you, arm yourself with good information like the many wonderful articles we have thoughtfully compiled for you this month. Be sure to read all about our upcoming RechargExpo Southeast Asia in “RechargExpo Focus” as well as our other informative articles: “Perspectives: The View from InfoTrends’ Road Map 2010 Reports & The View from ETIRA’s Annual Report” summarized on p. 12; “Your First Trip to Jakarta” by Kam Woon on p. 18; and “Pre-show Promotion: The Single Most Valuable Step Any Exhibitor Can Take” by Susan A. Friedmann on p. 30. Happy exploring—enjoy!

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Ms. Sunny Sun Publisher

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Perspectives: The View from InfoTrends’ Road Map 2010 Reports & The View from ETIRA’s Annual Repor Authored by a panel of InfoTrends experts, two Strategic Assessment reports—each called a Road Map—were issued early in 2010 focused on the hard copy imaging market. The first, dated January 29, concerns Digital Peripherals Solutions. The second, dated February 1, is titled Communication Supplies. Each of these studies provides “a review of the key activities that occurred in the hard copy imaging market in 2009 and a summary of what InfoTrends believes are the top issues for the coming year.” What follows is an abstract of those reports prepared for Recharge Asia readers by contributing editor, Art Diamond and printed with the permission of InfoTrends Consulting Service (Weymouth, MA). LOOKING BACK The Year 2009 was “difficult and challenging” for many global players in the hard copy industry. Cost reduction was a “key theme” in almost every business. In America “the workforce has shrunk dramatically over the past 18 months due to layoffs and restructuring.” These reductions contributed to a slowing of hardware sales and an overall reduction in office print volumes. A year ago, InfoTrends predicted a decline in hardware placements as a result of the poor economic climate. This prediction was verified with higher-priced hardware taking the hardest hit. Also as expected, the imaging market saw a dramatic shift toward low-end hardware as a result of the recession and tighter controls on spending. Office color imaging moved ahead more slowly than anticipated even as the population of color-enabled devices continued to grow. Evidently, the emphasis is now on applications for which color provides intrinsic value, such as in-house marketing and other promotional materials. LOOKING AHEAD InfoTrends expects business ink jet technology to penetrate deeper into SOHO (small office and home office) and SMB (small and medium size businesses) in 2010. The introduction by Xerox of its solid ink-based ColorQube MFPs (multi-function printers) enables end users to produce “everyday color” printing at around 3 cents per page. Overall, vendors will continue to drive the cost of color imaging lower, hoping to bring more documents into the color realm. This is a trend that InfoTrends expects to continue in 2010. Here are InfoTrends’ 2010 Road Map Predictions: Recession Has Altered the Office Imaging Market. Effects of the current recession on the office imaging market will likely have a lasting impact on the printing and imaging business. While 12

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recovery is underway, it is likely to be a slow process and may take years for the imaging market to rebound. In the future, expect to see a stronger effort to control spending, “cut costs and work more efficiently.” This trend will boost interest in managed print services (MPS). Also, many businesses will be reluctant to buy new equipment, despite their additional features, if existing machines in-house meet their current needs. The anticipated result is an extension of hardware replacement cycles. This will impact both hardware and supplies businesses and give a long term boost to aftermarket supplies. Intellectual Property, New Builds and Counterfeits. Compatible toner and ink jet cartridges, imported from China and other Asian countries are gaining an important share of the supplies market in the U.S. and Europe. The quality of these products is increasing as Asian producers become more sophisticated. InfoTrends expects that domestic aftermarket suppliers will become more watchful, discreet and leery as OEMs crack down on IP abuse. MPS Will Impact the MFP Market. In 2009, MPS was a hot topic and most vendors, dealers and service providers were promoting an MPS strategy. How will the shift to MPS affect the MFP market? Consolidation is probably the best description as MPS providers seek to make more efficient use of output devices. This includes a shift toward aftermarket supplies and away from the traditional A3-size MFP machine base. MPS Will Impact the Supplies Business. By offering clients savings of 20% to 30% on printing costs, MPS organizations are expected to control 25% to 30% of imaging supplies (excluding paper) by 2013 in the U.S. and western Europe. There is also expected to be a significant reduction in office print volume and print duplexing. Lower cost, third party or aftermarket supplies, including remanufactured toner and ink jet cartridges, offer an advantage under MPS plans. Thus, MPS providers will likely choose these supplies when they are available. For black and monochrome toner cartridges, the outlook is therefore positive. For color toners, however, “color third-party supplies continue to experience quality issues that often impact maintenance costs.” Mobile Technologies and the Office IT Worker. Businesses today are actively pursuing measures to support a mobile workforce. This includes network and document security, WAN optimization. It also includes a growing contingent of tele-workers in the office population. InfoTrends expects a new class of printing devices designed

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Perspectives: The View from InfoTrends’ Road Map 2010 Reports & The View from ETIRA’s Annual Repor Continued

to take advantage of the shift to mobile computing. Security/Compliance Will Become a Key Value-Add for MFPs. Recent legislation has increased the liability companies face for security breaches. InfoTrends’ 2009 study entitled Secured Office Printing and Document Workflow showed that security breaches can cost an organization anywhere from $167,000 to $4.8 million. As more office imaging devices are connected to the Internet, security threats will continue to grow. Conclusion drawn: secure printing solutions will be used as a competitive differentiator and a value-added option for MFP devices in the years to come. Business Ink Jet Will Challenge Low-End Color Lasers. Ink jet technology is being promoted as a viable alternative to laser color for applications, such as SOHO and SMB, where color is important but volume is low. InfoTrends believes there are two compelling reasons for the acceptance of this solution: One, low equipment cost and two, a cheaper cost per printed page. In addition, customers using low-cost color laser printers discovered that it costs more to replace the toner cartridge, than it does to purchase a new entry-level color laser printer. Further, InfoTrends continues to watch for new page-wide print head technology from OEMs such as Memjet; delivery of its first ink jet printer was promised in 2010. Sustainability and “Green” Initiatives. A year ago, there was some speculation that the economic crisis would derail the “Green initiative.” Today, Green IT appears to be an established trend. The idea that “green is good business” has taken hold. The use of biopolymers in dry toner powders has been inaugurated by Future Graphics Imaging Corp. (San Fernando, CA) and West Point Products (Valley Grove, WV ) in dry toner powders branded Bioblack™ and Agritone™, by Future Graphics and West Point Products, respectively. These toners are claimed to have a 39% biocontent. This implies that 39% by weight of the toner consists of an agriculturally derived, sustainable source for the resin binder used in the toner. Another source of bioresin is Advanced Image Resources (AIR) of Alpharetta, GA with a product called BioRez™. Ricoh is the single OEM that has moved into the market publicly with a biotoner. This product is currently undergoing beta testing in Japan. The concept of “green washing,” that is, convincing prospective customers that a product is green when it can be shown that it is not, can do significant damage to a vendor. Government legislation, public awareness and increasing consumer pressure leads InfoTrends to conclude that 2010 will see a greater scrutiny of suspected green washing claims. Will Paper Demand Recover? In the paper industry, some categories are unlikely to fully recover from the recent economic downturn. Among these are newsprint, directories and magazines

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where no cyclical uplift is foreseen Books and general office printing are expected to see a modest cyclical recovery as economic growth turns positive. Papers for digital printing were the least affected by the cyclical downturn, proof in the eyes of InfoTrends’ analysts that digital papers are now mainstream. What remains questionable is whether direct mail and promotional printing will recover. InfoTrends is optimistic, believing this category “will experience the greatest and most rapid cyclical recovery,” although a gradual shift toward Internet advertising is likely to stall a return to 2007 direct mail volumes until around 2013. More Home Printers will be Web-Enabled. InfoTrends expects more Web-enabled home printers and all-in-ones to hit the consumer market in 2010. Home photo print volume has declined causing vendors to look for new ways to boost print volume and the demand for ink jet cartridges. One of the keys to this conclusion is the ability of newer printers equipped with wireless software, to connect directly to the Web. Connectivity is a major factor in the consumer electronics market, claims IntoTrend. Smartphones Will Drive More Printers. As smartphones continue to flood the market, the “always on generation” is accessing social networking Web sites, such as Twitter and Facebook. They offer photos as an integral part of personal content, leading InfoTrends to conclude that photo print volume will increase in the next two years, rising from 45% to 52% of standard camera phone users. GLOBAL ECONOMIC OUTLOOK InfoTrends’ Road Map includes a tabulation of GDP (gross domestic product) data drawn from an IMF World Economic Outlook ( January 2010) for World nations, Euro-Zone countries, the United States, Japan, and the four BRIC countries (Brazil, India, China and Russia). The table compares 2008 and 2009 against 2010 and 2011 estimates. The results show that all sectors, except China and India, posted negative growth in 2009, with China reporting 8.7% in 2009 and India 5.6% that same year. For 2011, the IMF study expects China and India to record 9.7% and 7.8% growth, respectfully, with the U.S. at 2.4% and Europe at 1.6% InfoTrends concludes that “the major centers for growth in 2010 will be in emerging economies with manufacturing and serviceoriented” businesses. CONCLUSIONS Among the long term consequences of the 2008-2009 recession, InfoTrends expects: • Slow growth in print volume

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Perspectives: The View from InfoTrends’ Road Map 2010 Reports & The View from ETIRA’s Annual Repor Continued

• • • • • •

Slower penetration of color into the office Increased adoption of MPS Greater awareness and cost management Continued momentum for the “Green” initiative OEMs and aftermarket suppliers focusing on sustainability Greater use of third-party supplies Overall, when the recession is over, the imaging market will return to a world that has changed. The View from ETIRA Written by Christian Wernhart, President of ETIRA, this clear, comprehensive overview of the European cartridge remanufacturing industry examines general market developments, legal issues, quality remanufacturing, and the environment. It also shows how ETIRA has been effective in organizing events that bring remanufacturers together—a key mission of the ETIRA group. What follows is an abstract of the original ETIRA Annual Report prepared for Recharge Asia readers by contributing editor, Art Diamond. In his introduction, Wernhart explains that although the global recession has hindered growth in markets across Europe, it does have a bright side. Not only do remanufactured cartridges offer clear economic savings to the end user, they also have a much lower carbon footprint than new ones. This is a double benefit— financial and environmental—that OEM’s and compatibles cannot match. GENERAL MARKET DEVELOPMENTS Data from Lyra Research, Inc. show that in the period from 2000 to 2007 Worldwide aftermarket share of ink jet cartridges in percent of units shipped rose from 10% to about 28%. Over the same interval, aftermarket toner cartridges climbed from a market share of 20% to 25%. Market analysts expect some loss in market share for ink jet, due mainly to the enhanced encryption complexity of smart chips and the increase in OEM lawsuits targeting compatibles in particular. Thus, the current worldwide share of 18% non-OEM market share for ink jet is expected to fall to 16.5% in 2011. For toner cartridges, the outlook is positive with aftermarket monochrome increasing from 32% today to 35% in 2011. Color toner, at about 7% aftermarket share today, could attain 10% in 2011. LEGAL ISSUES ETIRA is on constant alert for unfair practices that thwart competition in the aftermarket. Among these are patents that are issued on so-called inventions that have no real originality or innovative content. They merely prohibit cartridge remanufacture. Where OEMs and remanufacturers come together, however, is in the matter of taking joint action against counterfeits. The key centers for this illegal practice are in Russia, China, the Middle East, 16

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Indonesia, Central America and Brazil. ETIRA is calling upon OEMs to be more pro-active in pursuing counterfeits as trading unwittingly in these products, or their remanufactured derivatives could result in prosecution, substantial fines, or even jail time. There have been many cases where a customer or prospective customer has been unduly warned that an OEM or maintenance organization warranty on a printer or copier can be declared “void” if a non-OEM toner or ink jet cartridge was used on that device. In accordance with EU and national law, a company cannot simply argue that the warranty is void only because non-OEM cartridges were used in it. “There must be clear and undisputed proof that any malfunction was directly caused by the non-OEM cartridge.” If such proof cannot be provided, the warranty stands in full force and effect. PROMOTING QUALITY REMANUFACTURING ETIRA has made it clear that quality is its Number One priority and most of its efforts are focused on enhancing cartridge quality across the industry. For this reason, it welcomes industry standards, such as ISO that set the parameters for machine performance, image density and adhesion, page yield and other key factors. ETIRA’s Standard Toner B/W 1000, which was launched in April 2008, compares the performance of a remanufactured cartridge to that of the equivalent original OEM cartridge. Remanufacturers who apply for this certificate must undergo a rigorous series of tests and print quality audits. However, those that comply are entitled to use the ETIRA Certified Quality Product label and logo. ENVIRONMENT In his discussion of environmental issues, Wernhart details a hierarchy of waste disposal alternatives. In it, he makes a clear distinction between recycling and re-use. Recycling merely captures raw materials; re-use captures raw materials as well as all of the labor and energy that was dedicated to the original manufacture of a machine or machine component. He reports on a 2008 UKCRA-commissioned study by Xanfeon Energy & Environmental Services (UK) which found that the carbon footprint of remanufactured cartridges can be 45% to 60% lower in the case of 2 to 4 remanufacturing cycles and up to 60% lower if the cartridge undergoes additional reman cycles. Six or more remanufacturing cycles is “not an illusion” he writes. “Cartridge World presented a black toner cartridge which was remanufactured 25 times, thus diverting 28 Kg away from landfills, emitting 65 Kg less CO2, and saving the end-user 1,100 euro! EU Waste Legislation. Over the years, ETIRA has lobbied unsuccessfully for empties to be classified as base (raw) material, rather than waste, as they are under existing legislation. Further, under waste shipment law, empty toner cartridges are generally

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considered non-hazardous and eligible for inclusion in a “green list.” Hazardous toners and mixed loads, on the other hand, or considered semi-hazardous and must appear on an “amber list.” Green list shipments merely require prior notification to the authorities, while amber list shipments must have the written consent of the authorities before a consignment can be shipped. This adds a major administrative burden to cartridge remanufacturers. Initiatives are underway, however, that would reduce the volume of empties for which companies must obtain consent prior to shipment. Blue Angel Logo. In May 2008, there was a mutual recognition of certifications and common criteria between the Chinese (CEC) and German (UBA) environmental ministries. Now, a Chinese firm that has been accredited to use the CEC logo showing compliance can also apply for the Blue Angel logo in Germany. Energy using Products in the Eu (EuP). Manufacturers that design energy using products for sale in the EU, that have the lowest environmental impact will be recognized by this EuP Directive. ETIRA has called for toner and ink cartridges to be among the first group to be certified. EU Eco-flower Certification. The EU is promoting products that are environmentally friendly. One approach is by means of

the Eco-label which depicts a flower. It is granted to products that have a low environmental footprint. ETIRA is working with the relevant governing bodies to ensure that remanufactured cartridges receive this recognition. REACH. This new European ruling governing chemicals (Registration, Evaluation, Authorization and Restriction of Chemicals) became law on June 1, 2007. It requires the registration over a period of 11 years of some 30,000 chemical substances in current use. Because the registration process is costly and time-consuming, ETIRA joined OEMs in lobbying against classification of ink cartridges under REACH. Unfortunately, those efforts failed and registration is now required. ETIRA therefore has advised its Members on their REACH-obligations and presented a Webinar on the registration process. BRINGING REMANUFACTURERS TOGETHER Since 2007, ETIRA has organized at least 9 pan-European meetings and events designed to bring remanufacturers together, to increase their business, to raise their market share and to keep them informed on critical issues in marketing, legal and technical matters.

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Your First Trip to Jakarta by Kam Woon, CEO, Malindo Imaging Technologies ABOUT THE AUTHOR Kam Woon, an Australian, was appointed CEO in January 2009 to lead MIT into the next phase of its business. In this position, he will focus on product distribution into local and overseas markets. Mr. Woon is a qualified chemist with 1st Class Honors degree in chemistry and mathematics and more than 15 years experience in the imaging industry. His recent appointments include 8 years in International Sales with Static Control Components Inc, USA and Delacamp Australia Pty Ltd. He is very well versed in laser printing technology and the remanufacturing of laser toner cartridges. Mr. Woon believes strongly in the benefits of recycling for the good of the community and environment. He is committed to work with all remanufacturers to improve product quality and increase market acceptance and market share by delivering high quality recycled products. He may be contacted by email at kam@malindoimaging.com July 14 - 16 is only weeks away and we are getting close to meeting you at the Jakarta Convention Center for RechargExpo Southeast Asia 2010. I will therefore complete this series of articles with a simple guide and some advice from your arrival to departure. As you can see from the photo and diagram below, Jakarta’s Soekarna-Hatta International Airport is quite small (and unimpressive) compared to airports at Hong Kong, Singapore, Bangkok and Kuala Lumpur. Transfers and procedures through the airport are therefore quite straightforward.

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ARRIVAL IN JAKARTA • International flights arrive and depart from Terminal 2 shown as T2 in the above drawing, taken from website: www.angkasapura2. co.id/images/Lokt3.jpg As the airport is small, it’s quite fast and easy to get to immigration. Visitors who qualify for visas on arrival, please go to this counter first before immigration. If you miss this counter, you will have to walk back from immigration. • Residents of the following countries do not need a visa: Brunei, Chile, Hong Kong, Macau, Malaysia, Morocco, Peru, Philippines, Thailand, Vietnam and Singapore, but please verify this with your own travel agent when you book your tickets. • Residents of the following countries can obtain a visa on arrival: Argentina, Australia, Brazil, Canada, Denmark, Finland, France, Germany, Hungary, Italy, Japan, New Zealand, Norway, Poland, South Africa, South Korea, Switzerland, Taiwan, United Arab Emirates, United Kingdom and USA , but please verify this with your own travel agent when you book your tickets. To obtain this visa, please stop first at the “Visa on Arrival” counter on the way to Immigration. The cost of a 30-day visa is $25 USD. • If your country is not listed above, please apply for a visa at your home country before departure. • The immigration queue is normally quite fast. Please have your return ticket handy in case they want to check it. Please keep the “Disembarkation/Embarkation Card” with your passport for departure. • After immigration, turn left to collect your luggage. Collection of luggage is normally slow. The trolleys are free but there are also porters hanging around to help you if you need that service. The normal porter fee is 10,000 rupiahs per bag (approx. $1.10 USD). Please prepare for this by getting small change ready before you collect your luggage. • There are a few money changers located in front of the luggage collection area where you can change foreign currency. The rates are displayed and these rates are normally not negotiable.

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The rates they offer are usually slightly better than bank rates but it does not really matter if you are just changing a few hundred dollars. However, please note that if you wish to change US dollars in $100 bills, the money changers here accept only new notes with H serial numbers otherwise the rates will be discounted by as much as 10%. The notes must also be undamaged and unmarked in any way. Smaller notes (less than $100) will fetch lower value too. • You may also draw local currency from the ATM machines situated nearby. Most of these machines will dispense 50,000 rupiah notes. I don’t normally draw more than a million rupiahs ($110 USD) because 20 pieces of notes will not fit too well into the wallet. The bank exchange rate is lower but I prefer withdrawal by ATM because of convenience. The only drawback is that you cannot get small change for tips you may have to pay along the way, but you can easily fix this by buying something at a shop or restaurant at the airport and getting small change in return. Shops and restaurants are located outside, after you exit Customs. • All luggages will go through the X-ray at Customs even if you have nothing to declare. Going through Customs is the worst part because everyone is rushing and jostling to get in front of you. To make matters worse, only one X-ray machine is used most of the time although there are two units available. Just be patient and it will be over soon. Please do not bring in prohibited items like narcotics, explosives, firearms and X-rated materials. We want you to attend the expo, not spend your holiday in jail! Please also do not bring in more than the permitted amount of alcohol and cigarettes. • When you exit Customs, you can turn either left or right. If you have arranged pick up service, the person will be standing behind the metal barriers with a signboard displaying your name. Be careful of people approaching you to help with luggage or claiming that they have come to pick you up. Just refuse them politely. • If you have not arranged pick up service, there are several licensed transport services offered at the counters just as you exit Customs. Please use these transport services although they are more expensive than taxis waiting outside. The fare will be around IDR 200,000 (depending on the car) to the city and is inclusive of all toll charges. • You will be escorted by the transport service staff to wait for the car outside. Along the way, many touts and taxi drivers will approach you. Please just decline them politely. The transport service staff will wait with you until their car arrives. • When the car arrives, you will again be bothered by people helping you to put the luggage into the car. These people are harmless and merely trying to earn a living. If you can’t avoid them, just pay a tip of 3,000 rupiahs for the “service”. It helps to have some small change with you on arrival. I suggest you change 50,000 rupiahs to four notes of 10,000 rupiahs and 10 notes of

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1,000 rupiahs. Watch your wallet swell! I usually carry two wallets, one for the big notes (50,000 and 100,000) and the other for small change. There are even coins here with value of 500, 200 and 100 rupiahs. FROM THE AIRPORT TO THE CITY • The Sukarno-Hatta International airport is located about 30 km from the city and the journey should take about an hour. The travel time will depend very much on your arrival time; you can expect a longer journey during working hours. • As you approach the city, it is not uncommon for the driver to get off the main road and use back lanes to avoid the traffic. So please do not panic! • At traffic lights, you may be hassled by beggars and people selling souvenirs, magazines and drinks. Please avoid eye contact with them (you can wear sunglasses or pretend to sleep) and please do not give money to beggars as it is illegal here and it will also attract more beggars to your car. Ensure that the doors are locked. • You do not have to pay anything extra to the driver if you are using the airport’s licensed transport service and you also do not have to pay for the toll charges. However, if you are using a metered taxi, then you must pay the toll charges (11,000 rupiahs). I will normally add a tip of 10,000 rupiahs to the metered fare. AROUND THE CITY • It is safe to walk around the CBD, day or night. • A reminder about taxis. P l e a s e u s e B l u e B i rd (see photo on right) or Silver Bird taxis to avoid problems and please be careful of Blue Bird lookalikes. With Blue Bird and Silver Bird taxis, they charge by the meter, the taxis are clean and the drivers wear a uniform and are generally more courteous. You are not obliged to tip but I usually add 5,000 – 10,000 rupiah extra to the fare depending on the distance. I usually pay total fare of at least 20,000 rupiahs even for very short distance, out of pity for them waiting so long for a fare. Other recommended taxis that I have used are Gamya (pale green color) and Rosalinda (red color). • If you are courageous and seek adventure, you can take a ride with an “Ojek”, the motor cycle taxi or the “Bajaj” shown in the photo on the right. This is a

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three-wheeler similar to the ones you see in Thailand and India. Ojeks and bajajs are usually stationed at road intersections and you are sure to encounter them when you go for a walk. If you are not bothered by the traffic fumes, you should give this a try just to see how they weave through traffic and sometimes against the traffic flow. The fare is very cheap, but again I usually pay 10,000 - 20,000 rupiahs for a short ride. • Always look both ways before crossing the road, even if the road is one-way. It is not unusual for vehicles to travel against the traffic to take a short cut. Unlike most western countries, vehicles here do not give way to pedestrians. You must squeeze your way through traffic when crossing the road. • There is a 3-in-1 travel restriction system implemented in some of the main roads in Jakarta from 7.30 - 10.00 am and from 4.30 - 7.00 pm where there must be minimum of three people in a car. Bear this in mind, in case you are arranging for a friend to pick you up. Taxis are exempted, of course.

and it is payable at the flight check-in counter. You can pay this in foreign currency but you will get the change back in rupiahs. INDONESIAN PRONUNCIATION I was really confused with Indonesian pronunciation for the first six months and I am sure you will be more confused. Keep this charts handy! You will need them.

Some Useful Indonesian Words

DEPARTURE FROM JAKARTA • Please comply strictly with visa time limits. If you overstay, the fine is US$ 20 per day and if you overstay more than 60 days you could be jailed for 5 years. You can either apply for a longer visa before you arrive here or you can apply for extension while you are here at least 7 days before expiry (prior to January 26, 2010 visa extension was not possible). Visa extension for another 30 days will again cost US$25. You may also just fly out to a neighboring country before expiry and fly back in again. Airfares to Singapore and Malaysia are very cheap by budget airlines. If you need assistance with visa extensions, please contact Discovery Holidays. • Allow at least an hour to travel from the city to the airport. To be absolutely safe, allow more time as the traffic is quite unpredictable. Allow even more time if it is raining heavily or you know there is a demonstration in the city. The trip from my apartment to the airport usually takes around 45 minutes but I have experienced one trip that took nearly three hours. • All international flights depart from Terminal 2. If you are traveling by domestic flight for holidays, please check if your flight departs from Terminal 1, 2 or 3. These three terminals are not within the same complex, so you should allow more time to move from one terminal to another. There are connecting services provided between terminals or you can also just catch a taxi. • On arrival at the airport, you go through the same hassles again with unwelcome helpers and some touts trying to sell watches and pens. There are plenty of trolleys around and they are free of charge. • Going through airport security is quite straightforward. Like all other airports, there are limits on carrying liquids and restricted items on board. • The airport tax for international departure is 150,000 rupiahs 22

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If you wish to be met on arrival, please contact: Discovery Holidays: discovery1@discovery-holiday.net Welcome to RechargExpo Southeast Asia at Jakarta Convention Center, July 14 – 16, 2010. See you soon and have a safe trip! Look out for MIT at booth B074.

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RECHARGEXPO JAKARTA 2010 SHOW GUIDE Exhibitor Information HUZHOU YUHUA STATIONERY CO., LTD. Address: 118 Jixiang Road, Fenghuang West District, Huzhou Economy & Technolog y Zone, Huzhou, Zhejiang, China Contact Person: Monica Tel: 86.572.211.9996 Fax: 86.572.206.5390 Email: monica@hzyuhua.com Website: www.hzyuhua.com Huzhou Yuhua Stationery Co., Ltd. Is engaged in the ribbon manufacturing industry with a long history of technological innovation, quality control and marketing . With smart management skills, highly trained technicians and a capable workforce, our line of ribbon rolls is preferred for its wide variety, superior quality and competitive pricing. We extend our cordial thanks to everyone in the consumable industry who has worked and grown with us throughout our history. We are eager to meet with you and continue to serve your ribbon needs. Items on Display: Dot Matrix Printer Ribbons; Inked Nylon Ribbon Rolls; Uninked Nylon Ribbon rolls (HD, ND/4 mil and ND/ 5mil); Cotton ribbon and silk ribbon.

manufacturing facility of its subsidiary, ITDL Imagetec, is located at Sitarganj (Uttarakhand). ITDL is a leading producer of compatible toners for photocopiers, laser printers and multifunction printers (MFPs) and will soon be introducing color toner for laser printers as well. Items on Display: Printer and Copier Toners.

INDIAN TONERS & DEVELOPERS LTD. Address: 5e Gopal Tower, 25 Rajendra Place, New Delhi, India 110008 Contact Person: Mr. Debjit Basu Ray Tel: 91.11.4501.7000 Fax: 91.11.2575.1422 Email: export@indiantoners.com Website: www.indiantoners.com ITDL is an entrepreneurial venture, founded by its Chairman and Managing Director, Mr. Sushil Jain, a technocrat with an innovative vision. Quality consciousness, dedication to technicological progress and determination to ensure satisfaction for its customers, shareholders and employees underlie the values set forth by its founder. According to Sushil Jain, “At ITDL, we are committed to achieving and sustaining the highest level of customer satisfaction by attaining excellence in all our business processes and constantly providing quality products and services. We are further dedicated towards growing consistently along with our valued customers and retaining market leadership, today and in the future.” Indian Toners and Developers Limited (ITDL), an ISO 9001:2008 Certif ied Company, was incorporated in 1990, as a public limited company with more tha 18,000 shareholders. ITDL formed a subsidiary named ITDL Imagetec Limited, which became operational in 2009. While the manufacturing plant of the parent is located in Rampur, the

Company name: NANJING GV. CO., LTD. Address: 2305 Haitong Mansion, No.100 Qinhuai Rd.,Jiangning, Nanjing, China Contact Person: Ms Vida Lew Tel: 86.25.5207.0475*808 Fax: 86.25.5207.0472 Email: vida@inkandmaster.com Website: www.inkandmaster.com For the past 11 years, Nanjing GV Co.,Ltd is professional manufacturer ink&master roll (for Risograph, Ricoh, Gestetner and Duplo) ,toner&toner cartridges (for HP, Samsung, Canon, Ricoh, Konica Minolta, Kyocera Mita, Toshiba, Sharp, Panasonic and Xerox…) printers and copiers. Quality is guaranteed by authority. Quality is satisfied by customers. One of your best supplier. Items on Display: Digital Duplicator Risograph,Ricoh/Gestetner,Duplo Ink and Master Rolls, Toner Cartridges,Bulk toner and Spare Parts.

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MALINDO IMAGING TECHNOLOGIES Address: Mall Mangga Dua Lt. 3 No. 10A, Jakarta 10730 Indonesia Contact Person: Mr. Kam Woon Tel: 62.21.612.5668 Fax: 62.21.625.8801 Email: kam@malindoimaging.com Website: www.malindoimaging.com Malindo Imaging Technologies (MIT) is a manufacturer of bulk inks for inkjet printers and wide format printers. We operate the 1st bulk ink manufacturing plant in Indonesia and supply products to both domestic and export markets. MIT is also a distributor of laser and inkjet cartridge supplies, including toners, OPC drums, Mag rollers, PCRs, etc. Items on Display: Bulk Inks, OPC drums and other supplies.

OMNIMETRIC TECHNOLOGIES SDN BHD Address: Plot 875-878, Lorong Makmur 13/1, Taman Industri Makmur, 09600 Lunas Kedah, Malaysia Contact Persons: Mr. Johnny Sng and Ms. Eileen Yong Tel: 604.484.8199 Fax: 604.484.8196 Email: sales@omnimetric.com; omni@omnimetric.com

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Website: www.omnimetric.com Omnimetric Technologies Sdn Bhd is an ISO 9001:2000 certif ied manufacturer and distributor of a broad range of quality and reliable imaging consumables. Our comprehensive line of products includes compatible printer ribbons, typewriter ribbons, Point-of-Sale ribbons, time recorder ribbons, spool ribbons, wide nylon ribbons, lift-off tapes, thermal transfer (Barcode) ribbons, fax ink f ilms, MICR encoding ribbons, cheque writer ribbons and refills, and dry correction tapes. We are an established manufacturer with a dynamic, experienced and dedicated management team. We remain ready to meet new challenges in the competitive and ever-changing imaging supplies industry. At Omnimetric Technologies, quality is our trademark and customer satisfaction our highest priority. Items on Display: Printer Ribbons; Correctables (typewriter ribbons); Fax Ink Films; Thermal Transfer (Barcode) Ribbons; Point-of-Sale (POS) Ribbons; Spool Ribbons; Cheque Writer Ribbons; Lift-Off Tapes; MICR ribbons; Inked Nylons; and Correction Tapes. PRIME SUCCESS COMPANY LIMITED Address: 4U, Centeo Industrial Kek Seng, No. 41 Av do Almirante Magalhaes Correia Macao SAR Contact Person: Ms. Kismet Chau Tel: 853 2843 7930 Fax: 853 2843 7980 Email: sales@prime-success.com.mo Website: www.prime-success.com.mo Prime Success Company Limited (PSC) is specialized in producing compatible toner cartridges which are suitable for most popular laser printers. We are committed to providing quality and reliable products with following vantages: 1) Technical support by one of the largest and most established aftermarket printer consumable factories in Asia. 2) Severe product quality control on our compatible toner cartridges. 3) Experienced sales & customer service team to fulfill your needs. In October 2009, Prime Success was verified compliant of the applied combined test method criteria and become one of the STMC compliant companies. In additional in February 2010, Prime Success was certified company of ISO9001 and ISO14001. Items on Display: Compatible Monochrome Toner Cartridges for Laser Printers Compatible Colour Toner Cartridges for Laser Printers Parts and Toners for Compatible Toner Cartridges. SHENZHEN RAINMAKER INTERNATIONAL LTD. Address: Room 308 Block B,ShenZhen International Trading Building, Ren Min South Road, Luohu District,ShenZhen City,Guangdong,China Contact Person: Leo Liu Tel: 86 775 28559316 Fax: 86 775 28559639 Email: info@szrainmaker.com

Website: www.rainmakerimage.com Rainmaker is one of the leading printer manufacturer in China. We have been focused onto printer consumable of all kinds, such as: remanufactured laser toner cartridges, TTR ribbons (for Fax and Bar code printers), Toner powder etc. We fully understand the need of our partners, in order to achieve a long term partnership for both parties, we always supply consistent quality of products and on time delivery to our customers. Our products are for HP, Samsung, Brother, Lexmark, OKI, Dell and Panasonic etc. Should you have any query regards our quotation or should you need any samples, please do not hesitate to contact us? Items on Display: Remanufactured laser toner cartridges, TTR ribbons (for Fax and Bar code printers), Toner powder. SHANGHAI AN-ER-YA ENVIRONMENTAL TECHNOLOGY CO., LTD. Address: B Building No. 388, YinDu Road Shanghai, China, 200231 Contact Person: Mr. Wang Hua Tel: 86-21-34622848 Fax: 86-21-34622849 Email: sales@anerya.com Website: www.anerya.com Shanghai Anerya Environmental Technology Co., Ltd. is located in China's economic center—Shanghai—with 5,000 sq. meters (m2) of office and 9,700 m2 factory and storage space. Our company is a manufacturer specializing in research and development on the production and sales of remanufactured toner cartridges. Our professional R & D team has more than two years’ experience in remanufacturing laser printer cartridges. Our monthly capacity is 50,000 cartridges now, and can be easily increased to 100,000 units. OEM and aftermarket cartridges for Brother, Canon, HP, Lexmark, and Samsung machines are all available in a onestop customer service. Selecting Anerya as your partner will ensure your winning a larger share of the market. Items on Display: OEM and Aftermarket Toner Cartridges. TIANJIN ZHONGHUAN TCOA ELECTRONICS COMPANY LTD. Address: No. 1, Xijiang Road, Jiefang South Road, Hexi District, Tianjin, China Contact Person: Mr. Tu Haiping Ms. Michelle Liu Tel: 86.22.8824.0310 Fax: 86.22.8824.1412 Email: tjcopyco@public.tpt.tj.cn michelletcoa@hotmail.com Website: www.tjcopyco.com.cn Tianjin Zhonghuan TCOA Electronics Company Ltd. is specialized in manufacturing toner and magnetic roller for copiers and printers. We carry more than 20 years experience in research and development, manufacture and distribution of copier and printer components for OEM and aftermarket customers. With stable and superior quality, nearly 95% of our products are exported to Europe, the United States, South East Asia and the Middle East.

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In 2005, we completed a new round of technology upgrade and equipment renewal. Currently, we have two automatic production lines, with an annual production capacity of 1,200 tons of toner powder. We also have the capacity to supply 400,000 sets of magnetic rollers to our customers every year, all of which are under the control of our independent research team. Today, our company is certified by NQA ISO 9001:2000 and ISO 14001 standard systems. With the goal of maintaining superior quality in all of our products, we will spend our best efforts to meet various requirements of different professional customers. Along with our advanced equipment, stable raw material supply, reliable quality certification, reasonable quotation and excellent service, we sincerely hope to build business relationship with friends from all over the world. Items on Display: Toner for Copiers and Printers, Mag Roller and Sleeve. TOTAL SOLUTION (INDONESIA) Address: Jl. A. Yani 271 Bandung West Java Contact Person: Mr. Wendi Tanujaya Tel: 62.22.707.TOTAL (86825) Fax: 62.22.727.0819 Email: wwtong@bdg.centrin.net.id Website: www.totalsolution.cc Total Solution CC is a company that specializes in laser printer cartridges, spare parts and toner. We remanufacture and supply laser printer cartridges prepared by a highly skilled workforce. We also provide technical support for many kinds of laser printers. Our experience extends back more than 10 years serving businesses during which time we found that 90% of the printing problems in many companies is the cartridge replacement cost. Today, we have a better solution for this problem. Capital expenditures and equipment leasing are a thing of the past. Today, we offer Total Solution Laser Printer Care (TS Care). Fully maintained and supported, this is a new service for your company. TSCC Management supports every size company, nationwide, from a single printer to more than 100 machines. Our management and staff are expert advisers and laser printer machine specialists. We guarantee TS.CC is uniquely qualified to integrate laser printing machines and supply the cartridges into your company environment at low cost. We fully support a Green Environment for this planet, and use recycled products. Do you ? Items on Display: Laser Printers, Printer Cartridges and Components. UNINET IMAGING INC. Address: 3232 West El Segundo Blvd., Hawthorne, CA 90250 Contact Person: Ms. Marcela Gasanz Tel: 424.675.3300 Fax: 424.675.3407 Email: marcelag@uninetimaging.com Website: www.uninetimaging.com UniNet is a worldwide quality manufacturer and solutions provider to OEMs and remanufacturers, as well as a distributor of printer toner, smartchips, and cartridge recycling components. UniNet 26

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offers a wide and complete selection of its brand name products consisting of Absolute COLOR™ toners, Absolute Black™ toners, Unichips™ powered by UniNet Innovative Technologies, Unidrums™ and Unirollers™. UniNet’s product line includes wiper blades, PCRs, MAG rollers and doctor blades among others. Items on Display: Toners, Smart Chips and Cartridge Recycling Parts and Components. UNION TECHNOLOGY INTERNATIONAL (MCO) CO., LTD. Address: 14H Nam Kwong Building, 223-225 Avenida Dr. Rodrigo Rodrigues, Macao SAR Contact Person: Ms. Iris Ngo Tel: 853.287.15020 Fax: 853.287.15001 Email: sales12@utec.com.mo Website: www.union-tec.com Located in Macao adjacent to Zhuhai, the capital of China’s printer consumable industry, Union Technology International (MCO) Co., Ltd. (“UTec”) is one of the world’s best-known suppliers of top quality aftermarket printer consumables. UTec is renowned for one-stop product offerings, strong technological capabilities and excellent customer service, earning recognition from many of the world ’s most demanding and respected customers. UTec is backed up by one of the largest vertically integrated aftermarket printer consumable manufacturing establishments in the world. With 100,000 sq. m. of production area, the latest machineries and equipment, 500 experienced engineering and R&D staff and 4,000 qualified workers, UTec supplies more than 4,000 SKUs of remanufactured and compatible laser and inkjet cartridges, compatible copier toner kits, ref ill kits, continuous ink supply systems, wide format supplies, compatible ribbons, print media, bulk inks and parts. We also adhere to strictly controlled procedures and processes that meet ISO9001, ISO9002, ISO14001, IECQ QC080000 and China Environmental Labelling standards to ensure product quality and safety targets are consistently maintained. Complementing UTec’s top product quality is our unrivaled customer service. We are committed to delivering the best products and services to our customers. We believe such commitment, dedication and professionalism is the foundation to a long-lasting partnership with our customers which leads us to greater success. Items on Display: Remanufactured & Compatible Laser Cartridges ● Compatible Copier Toner Kits ● Remanufactured Inkjet Cartridges ● Compatible Inkjet Cartridges ● Compatible Ribbons & Thermal Transfer Ribbons ● Wide Format Supplies ● Continuous Ink Supply Systems (CISS) ● Print Media ● Bulk inks ● Inkjet and Laser Parts ●

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2010 RechargExpo South East Asia Exhibitor List & Information (Part 2) Lanjie Parts Co., Ltd. Booth NO.: A001 Website: www.lanjieparts.com Guangzhou Pengyang Office Consumables Co.,Ltd Booth NO.: A009 Website: www.jf-toner.cn Rechargeast Booth NO.: A016 Website: www.rechargeast.com Eurotrade Booth NO.: A019 Website: www.etmag.com TonerTeck Corp. Booth NO.: A022 Website: www.tonerteck.com Kangzhixin Science & Technology (Shenzhen) LTD. Booth NO.: A034 Website: www.dongzhixin.com Nano Inkjet Corporation Booth NO.: B003B Website: www.nano-inkjet.com Smart Fame International Industrial Limited Booth NO.: B005 Website: www.chinaciss.com Static Control Component,Inc. Booth NO.: B006 Website: www.scc-inc.com Nikko Group Pte. Ltd. Booth NO.: B008 Website: www.nikkogroup.biz AEBO Science Technology Co.,Ltd. Booth NO.: B012 Website: www.chinaaebo.com

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Guangzhou Zhono Electronic Technology Co.,Ltd Booth NO.: B012B Website: www.zhono.com

Union Computer Suppies Limited Booth NO.: B035B Website: www.unioncomputersupplies.com

Dalian Fujisan Office Equipment Co.ďź&#x152;Ltd Booth NO.: B013 Website: www.fujisan-ttr.com

AnHui HuaBang Specialty Paper Co.,Ltd Booth NO.: B036 Website: www.huabangzhiye.cn www.gongchang.com

Guangzhou Dingrui Electronic Technology Co.,Ltd Booth NO.: B014

Rechina Asia Expo Booth NO.: B039 Website: www.rechinaexpo.com

Website: www.kalonhk.com

APLUS Electronic Science and Technology Co., Ltd. of Zhuhai Booth NO.: B016 Website: www.abcolor.org Imaging Printing Technology (Shenzhen) Ltd Booth NO.: B020 Website: www.imageprintech.com Youth Technology Development.,Ltd Booth NO.: B022 Website: www.youth99.com Sinotron United Pte Ltd. Booth NO.: B026 Website: www.sinotron.biz Tianjin Suncopyer Official Equipment Co.,LTD Booth NO.: B027 Website: www.suncopyer.cn Valley Supplies Booth NO.: B028 Website: www.valleysupplies.com JiaXing Yazhong Ribbon Co.,LTD Booth NO.: B035 Website: www.klidar.com

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Foshan Yat Sing ( Rixing) Office Supplies Co. Ltd, Booth NO.: B044 / B045 Website: www.yatsing.cn Richeng Technology Ltd, Booth NO.: B046 Website: www.richeng.com.cn IVECOM Technologies Co., Ltd Booth NO.: B047 Website: www.ivecom.com.tw Shenzhen Backer Office Equipment Co., Ltd. Booth NO.: B048 Website: www.backercn.com JiaShan XianFeng Office Equipment Co., Ltd Booth NO.: B049 Website: www.cnxf.com.cn Mega Laser (Singapore) Pte Ltd Booth NO.: B050 Website: www.megalasers.com

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RechargExpo to Hold Gala Dinner Recharge Asia is hosting a Gala Dinner Party the night of July 14th beginning at 6:00 p.m at Sultan Hotel, Jakarta, Indonesia! Come and network with industry colleagues and leaders while enjoying a delicious buffet dinner, free flowing drinks and local entertainment in the form of traditional Indonesian dance (Balinese style and Bajidor Tabor style), performed by “Geneima Taruna Mekar”. Tickets are priced at just $35 USD for both the buffet dinner and dance show. To purchase tickets to this event, please visit our website at: www.rechargeasia.com or contact: Ms. Jessica Hao, Recharge Asia US Office: 626.309.0858, China Office: 86.10.5126.5580 Email: info@rechargeasia.com We look forward to seeing you there!

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Pre-show Promotion: The Single Most Valuable Step Any Exhibitor Can Take By Susan A. Friedmann Susan A. Friedmann,CSP, The Tradeshow Coach, Lake Placid, NY, is an internationally recognized expert working with companies to increase their profitability at tradeshows. Author: “Riches in Niches: How to Make it BIG in a small Market” and “Meeting & Event Planning for Dummies.” Claim your free copy of “Exhibiting Success” at www.thetradeshowcoach.com & www.richesinniches.com There’s a lot of pressure on marketing departments today: a tightening economy and increasingly competitive environment means that every promotional effort must generate a positive return. Every decision has to be viewed critically, and that includes the decision to participate in trade shows. Show participation must, for many exhibitors, generate a positive, demonstrable ROI if exhibiting is to remain a viable part of the marketing strategy. This means taking advantage of every opportunity to maximize the return on show participation: before, during, and after the show. Many exhibitors do a great job at the show, but lackluster or non-existent efforts prior to and after the event sabotage their efforts. For those marketing professionals who believe in the core value of exhibiting and the face-to-face relationship building that is part and parcel of exhibiting, this has placed renewed emphasis on the value of pre-show promotion. Pre-show promotion is the single most valuable step any exhibitor can take to help drive traffic to the exhibit, up the percentage of high-value, qualified leads, and ensure a positive ROI. After all, to start and reinforce valuable business relationships, you have to have contact with the show attendees. They need a reason to visit your exhibit -- to pinpoint and find one booth out of the hundreds on the show floor. Pre-show marketing can provide that reason. This isn’t exactly news and although the vast majority of exhibitors aren't doing any pre-show promotion, those companies that are, have been steadily increasing their efforts. How can your pre-show promotion stand out in a crowded environment? Here are three effective strategies to consider: 1. Smart E-Mail E-mail is everywhere: almost everyone checks their e-mail several times a day. Yet few exhibitors are making use of this tool to promote their trade show participation. Mention any show specials you may be running, as well as events, classes, and seminars your organization is a part of. Use strategically timed e-mails to remind your clients and potential clients to visit your booth at the tradeshow. Mention any show specials you may be running, as well as events, classes, and seminars your organization is a part of. 30

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Timing is crucial. You don’t want to send your reminder emails too early, as they’ll be overlooked. Sending e-mails too late isn’t any better! Aim for three emails, one a month before the show, one a week before the show, and one a day or two before the show. Don’t forget the signature line on your regular, everyday business email. Altering it to include a mention of your trade show participation is a subtle yet effective way to promote the event. 2. Trade Journal Inserts Any time you conduct a direct mail campaign, you do so in the knowledge that the vast majority of your efforts go unseen. The lion’s share of direct mailings are never delivered, much less read. Considered ‘junk mail’, it winds up in the trash, where it doesn’t do you or your prospective attendee any good. Industry journals, on the other hand, are almost always delivered. They’re also consistently read at a much higher rate than most direct mail efforts. Some savvy exhibitors have begun promoting their tradeshow participation with trade journal inserts. These small postcard-sized advertisements are tucked into the journals before they’re mailed, highlighting your organization’s upcoming show appearances. This isn’t a common strategy yet, so you benefit from being unique and targeted. A very cost-effective strategy! 3. Lumpy Mail Lumpy mail has a funny name, but it’s a powerful pre-show promotional strategy. Sending a mailing that is literally lumpy an envelope containing something generates curiosity in the recipient. One exhibitor actually sent potential attendees a message in a plastic bottle and got a great response rate. Consider what ‘lumps’ you could send to your attendees! One strategic use of the lumpy mail strategy involves including a premium item the prospective attendee has to bring to your booth to exchange for another, higher value item. A variation of this is to send an item that is useless on its own one glove, for example: along with the message that the missing component: the second glove can be picked up at your booth.

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Lyra’s New Forecast Reports Detail the Rise of Ink Jet All-inOnes and the Fall of Single-Function Ink Jet Printers Lyra Research, the digital imaging authority, has released two new complementary reports that cover the ink jet printer market. The two new ink jet reports detail worldwide shipment, pricing, and revenue figures for the single-function ink jet printer and ink jet all-in-one (AIO) markets and are based on key findings from Lyra’ s (IAS) 2009 Forecast 360. “These two new ink jet market reports clearly detail the value proposition of additional functionality in the rise of the ink jet allin-one market compared with the single-function ink jet printer market. This data and analysis will enable ink jet printer vendors to determine where opportunities exist and will highlight the pricing

and product trends that they should keep in mind as the product shift continues and the economy begins to rebound,” comments Larry Jamieson, director of Lyra’s Hard Copy Industry Advisory Service . Single-Function Ink Jet Printers: Worldwide Forecast, 2006– 2013 examines the decline of the single-function ink jet printer market and how the economic recession, the migration to ink jet all-in-one devices, and the growth of home WiFi networks have increased the pace of this downward spiral. The report also explains that cost-conscious first-time buyers in emerging markets will continue to be interested in purchasing single-function ink jet printers. Specifically, this report covers general-purpose A4 and A3 ink jet printers and photo-specialty A4, A3, and Snapshot ink jet printers. It offers information regarding shipments, installed base, revenue, and pricing. Regional shipment breakdowns are also provided for North America; Latin America; Europe, the Middle East, and Africa (EMEA); and Asia Pacific. Ink Jet All-in-Ones: Worldwide Forecast, 2006–2013 discusses how ink jet AIOs essentially have replaced single-function ink jet printers as the standard home and small office/home office (SOHO) printing device. The report explains that this market unlike many other imaging industry segments is expected to expand through 2013. In 2008, total shipments for ink jet AIOs reached nearly 65.7 million units. By 2013, shipments will be approximately 74 million units. This report also breaks down the ink jet AIO market by segment photo-specialty, general-purpose business, and general-purpose consumer and discusses shipments by regions North America, Latin America, EMEA, and Asia Pacific. It also examines how ink jet AIOs are gaining acceptance in emerging markets as prices for these machines drop to levels similar to those of single-function printers and as more users become comfortable with the additional

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features that AIOs offer. Ordering the Reports The two ink jet reports and can be immediately purchased for $950 per report. For more information about report purchasing options, contact Sandy Tobin, or visit Lyra’s website. Sign Up for Lyra’s Free Research Briefs Sign up now for Lyra’s Hard Copy, Marking Supplies, Media Supplies, Wide-Format, Consumer Imaging, Europe, and China Research Briefs, which feature forecast information and primary research data. The research briefs are delivered via e-mail

approximately every quarter. Special bulletins also are distributed that contain information regarding Webcasts and events related to each of the topics in the briefs. To update your profile and add your name to the mailing list, click here and enter your e-mail address. Instructions that explain how to join the appropriate list will be e-mailed to you. About the Hard Copy Industry Advisory Service Technological changes, shifting distribution channels, and new user requirements are reshaping the printer and digital copier industries. Lyra’s Hard Copy Industry Advisory Service provides expert analysis and coverage of digital output devices in the officeprinting environment, the consumer market, and the SOHO and small-to-medium-size business markets. Lyra Research: The Digital Imaging Authority Lyra Research collaborates with imaging industry decision makers worldwide, enabling clients to strengthen their market position and achieve profitable growth. Lyra’s expert analysts and editors help clients devise and implement creative solutions to business challenges, providing them with competitive intelligence, strategic and tactical advice, news and analysis, and market forecasts. Since 1991, Lyra’s custom research and consulting, advisory services, award-winning journals, and innovative events have set the standard for analysis of imaging hardware, consumables, and digital photography markets. Visit www.lyra.com to learn more about how Lyra can be your strategic business partner.

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Delivering Worldwide Forecast Data for theUV-Curable and LED Segments of Wide-Format Printing Lyra Research, the digital imaging authority , has released two new reports that cover the UV-curable and LED segments of the wideformat printing market. The two wide-format market reports, are based on key findings from Lyra’s (WFS) 2009 forecast. Wide-Format UV-Curable Hardware and Ink: Outlook and Worldwide Forecast, 2006–2013 examines how the worldwide recession has battered the wide-format UV-curable printer market. The economy’s impact on the advertising and signage markets, the scarcity of outside financing for print servicer providers (PSPs) to acquire new commercial printers, and the lack of requirements for increased production capacity among PSPs caused sales to plunge in 2009. Despite these setbacks, printer sales for this segment are expected to climb in the long run. Because UVcurable technology can print on flexible substrates and because it is more environmentally friendly than other types of wideformat technology, long-term prospects remain bright for most manufacturers in this market.

In the report, Lyra forecasts that vendors will continue to ship UV-curable printers at a rapid pace over the next few years. In 2013, a total of nearly 4,000 UV-curable printers will be shipped worldwide, achieving a compound annual growth rate (CAGR) of 10 percent between 2008 and 2013 (see figure). Nonetheless, Lyra has lowered its hardware and ink shipment estimates in this segment for the forecast period from 2009 to 2013. The report covers three segments of the wide-format UV-curable market— low-end, midrange and high-end. It includes shipments, revenue, and average sales prices for hardware and ink and breaks down the data by region: North America; Latin America; Europe, the Middle East, and Africa (EMEA); and Asia Pacific. Discusses the current transformation of the wide-format LED segment, the cloud of uncertainty that surrounds this market, and its outlook for the future. Wide-format LED sales are plummeting as a result of hardware overcapacity, changes in business, and the effect of the recession on the architecture, engineering, and construction (AEC) industries. Lyra believes that once the current economic downturn has ended that this segment will be radically different. The influence of building information modeling (BIM), the accelerated adoption of electronic archiving and distribution tools, and reprographers turning their focus toward document-management outsourcing are signs of the industry’s future. Specifically, the report examines three segments of the wideformat LED printer market low-end, mid-range, and high-end. It covers hardware, toner, and media and breaks down the data by region: North America, Latin America, EMEA, and Asia Pacific. “From an OEM standpoint, wide-format UV-curable ink jet technology has unlimited printing possibilities, and more opportunities and growth await manufacturers. The economic recession has caused a minor bump in the road for this segment of the wide-format market, but the future for the UV-curable segment is bright. As far as the wide-format LED printer segment is concerned, the economy is driving this mature market into a period of needed transformation. When the economic dust settles, the market will adjust and enter into a period of growth,” commented Adam Florek, research analyst for Lyra’s Wide-Format Printing Advisory Service. Ordering the Reports The two wide-format market reports Wide-Format UV-Curable Hardware and Ink: Outlook and Worldwide Forecast, 2006– 2013 and Wide-Format LED Hardware, Toner, and Media:

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Outlook and Worldwide Forecast , 2006–2013 are available for immediate purchase. The Wide-Format UV-Curable Hardware and Ink: Outlook and Worldwide Forecast, 2006–2013 can be purchased for $950, and Wide-Format LED Hardware, Toner, and Media: Outlook and Worldwide Forecast, 2006–2013 can be purchased for $2,000. These two new reports are complementary to three other wideformat market reports that Lyra recently released: A Tumultuous Period for CAD Hardware and Supplies Markets: Worldwide Forecast, 2006–2013; Worldwide Forecast for the Wide-Format Solvent Market, 2006–2013; and Worldwide Forecast for Aqueous Graphics Hardware and Supplies, 2006–2013. These reports also can be purchased for $950 per report. Any three of Lyra's forecastbased reports that are priced at $950 can be purchased for the discounted price of $2,500. The only report that is excluded from this special pricing package is Wide-Format LED Hardware, Toner, and Media: Outlook and Worldwide Forecast, 2006–2013, which is priced at $2,000 because it includes an extensive volume of data.

Lyra’s Wide-Format Printing Advisory Service (WFS) tracks and quantifies the burgeoning wide-format UV-curable printer market and the changing dynamics of the wide-format aqueous and solvent printer markets. Lyra recently enhanced the WFS by including added coverage of the aqueous printer markets and a new database of product specifications. The database provides product specifications for every wide-format aqueous, solvent, and UV-curable printer that is currently in the market. The service also includes a regionally segmented annual forecast for aqueous, solvent, and flatbed UV-curable hardware, ink, and media; forecast perspective reports; primary market research studies; and analyst inquiry.

About the Wide-Format Printing Advisory Service Supported by an experienced team of analysts and researchers,

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HP and Print-Rite Holdings Ltd. Announce an Agreement As Hewlett-Packard announced a few days ago, an agreement has been reached between HP and Print-Rite Holdings Ltd., under which Print-Rite has committed to preventing unauthorized shipment of compatible HP 02 inkjet cartridges into the U.S. and several other countries in which HP has patents on the HP 02s, specifically the United Kingdom, Germany, France, Japan, Korea, India, Australia, Mexico, and Brazil. Apart from those countries, the agreement will have no effect upon Print-Rite’s sales of HP 02 compatible inkjet cartridges. Print-Rite is also pleased to have reached this agreement. We want to clarify, however, that Print-Rite has always fully adhered

to a self-imposed policy of not shipping HP 02 compatibles into the U.S. It was only because some unknown third party apparently did ship Print-Rite’s compatible HP 02s into the U.S. without our knowledge or consent, that it became necessary to address this issue, and the agreement was reached through brief and entirely amicable discussions. This agreement formalizes Print-Rite’s long standing policy of supporting intellectual property rights, and preserves the respectful relationship that exists between HP and Print-Rite by establishing a basis upon which the two companies can work together to assure compliance by third parties.

Recycle Printer & Toner Cartridges Printer Cartridge Facts: More than 1.1 billion inkjet cartridges are used annually around the world - laid end to end this would be 129 times as long as the Great Wall of China. Approximately 3.5 litres of oil are required to produce each new laser printer cartridge and 90 ml of oil is used to produce each inkjet cartridge. Each discarded empty laser printer cartridge adds approximately three pounds of waste to our landfills. The plastic used in a typical cartridge is made of engineering grade polymers and is expected to take up to 1000 years to decompose. More than 30 million inkjet cartridges are dumped each year in the UK (1800 tonnes) - the same weight as 18 Blue Whales. Industry analysts estimate a spent cartridge can be reused or remanufactured between 3 to 7 times ever y cartridge remanufactured is one fewer going directly to the landfill. 20-30% of all cartridges sold worldwide are remanufactured Easy to recycled Inkjet printer cartridges can be quite easily recycled - many areas have local businesses that will refill cartridges for you, so you can take them along to be refilled yourself. If you don't want to do that, there are also many charities and organisations that collect used cartridges to help them raise funds. Perhaps your local school collects them to raise extra funds. Many charities collect them too, and these can often easily be donated to one of their shops. If all else fails, you may find that you can take them to your local recycling centre.

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Toner Cartridges are widely collected as well, often by the same organisations who collect the cartridges. Here is a list if some organisations who can help you recycle your printer and toner cartridges. Some are only able to accept certain makes of cartridge, so please check before you send or donate them. Recycling Appeal collect empty printer cartridges which are then reconditioned and refilled for resale. You can collect them for your favourite charity or community group and they also work in conjuction with over 20 charities including Oxfam, Scope, Breast Cancer Care, Scottish SPCA, Edinburgh Sick Kids and RNIB. ActionAid Recycling collect both ink and toner cartridges to raise money for the charity Action Aid. They will supply collection boxes for organisations to collect they or freepost envelopes for individual doantions. Cartridges4Charity.co.uk collect cartridges and split the money raised between three charities, SeeAbility, CRUSE Scotland and Cardiac Risk In The Young. Age Concern & Help The Aged will accept ink and toner cartridges for recycling. They can be donated at your local Help The Aged shop, or if you have 15 items or more to donate they may be able to collect them from you. See website for details. Green Agenda handle used printer ink and toner cartridges for business, charities or educational establishments. Environmental Business Products collect some makes of cartridge for charity. They offer freepost collection bags. Each One Counts collect cartridges and donate the proceeds to various charities.

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ASEAN Trade Centre Help SMEs Penetrate New Markets The Asean Trade Centre, expected to be established by October this year, will further support small and medium enterprises (SMEs) to penetrate the Asean market as well as new markets. The initiative will also help the SMEs to cut down their production costs and help them in buying raw materials in bulk, said Kuala Lumpur Malay Chamber of Commerce Malaysia's president Datuk Syed Amin Al-Jefri. He said the SMEs could also reduce their production costs through contract manufacturing. He was speaking at a briefing here Tuesday on the 2010 Asean Business and Investment Summit Business Awards. Also present were Kuala Lumpur and Selangor Indian Chamber of Commerce and Industry's deputy president Datuk Ramesh Kodammal and SMI Association of Malaysia's president Chua Tiam Wee. “We have already come out with the business plan and we hope the centre can be established before the Asean Summit this year,” said Chua. Initial cost of setting up the centre is estimated at RM2 million, he said. Chua said the proposed trade centre would also provide

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warehousing and logistics facilities and possibly financing for the SMEs to access new markets. Syed Amin said through a company to be set up, investors from the SME community would be invited to take up shares in the proposed trade centre.He said the committee had agreed to appoint Chua as chief executive officer of the proposed company. “The main idea in setting up the trade centre is that we hope to consolidate cargo together for all SMEs,” Ramesh said, adding that it would be an advantage to them to market their goods in this manner. On the recent seminar on “Business Opportunities with Venezuela”, Syed Amin said two companies from Venezuela had made arrangements with Labuan Offshore authorities to set up their operating bases in the country. The business seminar and roundtables held on April 16 were followed by a commercial exhibition held at Suria KLCC on April 18 where representatives from industries such as tourism, technology, water, organics chemicals, raw cocoa, and textile and fabrics participated in the event.

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Since established in 1980, Copytron Technologies Pte Ltd has evolved into one of the leading exporter of copier and laser printer parts and consumables in the Asia Pacific region. With customers spanning across all seven continents of the world, Copytron constantly strives to produce high quality Toner, Fuser rollers and Pressure rollers for Canon, Ricoh, Toshiba, Sharp, Kyocera Mita, Konica Minolta, etc. We provide high quality products with excellent pricing and services which enable us to be the OEM supplier for several private labels in Indonesia, China, India, Latin America as well as Middle East countries.

Items on display: Toner IR5000/6000, IR2270/28703570/4570, IR7200/8500, IR400/2800/3300, IR5570/6570, NP6/7/8000 series, NP6030/1215/2020

Upper and Lower Roller and Original Canon Spare parts Sejak berdiri tahun 1980, Copytron Technologies Pte Ltd telah berevolusi menjadi salah satu perusahaan export terbesar di bidang fotocopy dan tinta laser baik spare parts ataupun consumables di daerah bagian Asia Pasifik. Dengan pelanggan yang mencakup seluruh tujuh benua di dunia, Copytron terus-menerus berusaha untuk memproduksi Toner dan Rollers dengan kualitas yang bagus untuk mesin fotocopy Canon, Ricoh, Toshiba, Sharp, Kyocera Mita, Konica Minolta, dll Kita menyediakan kualitas barang yang bagus dengan harga yang terjangkau serta pelayanan dimana memungkinkan kita menjadi pemasok barang berkualitas dari kebanyakan untuk label pribadi baik di Indonesia, India, China , Latin Amerika begitu juga di negara Timur Tengah.

Contact Us: Copytron Technologies Pte Ltd 9 Eunos Ave 8A, Singapore 409461 Tel: (+65) 6748 7800 Fax: (+65) 6846 8667 Email: enquiry@copytron.com.sg

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The Printer Cartridge Wars: OEM or Remanufactured Which Cartridges Right for You? Overview As “generic”, “remanufactured”, and “new compatible” inkjet printer cartridges and laser toner cartridges creep deeper into the printer accessories market, the choices become varied and often confusing. It is estimated that by the year 2004 the aftermarket share of the inkjet and toner cartridge market will exceed 11% of the estimated 12 billion dollar printer accessory market Here’s a look at what all these terms mean, and an examination of the upside and downside of using non-“brand name” printer cartridge products in your printer. Terminology First, let’s examine the terminology. When shopping online for a new inkjet or toner cartridge for your printer, you’ll likely encounter these terms: OEM (Original Equipment Manufacturer) or brand name products A “brand name” inkjet or toner cartridge is just that – it’s a printer cartridge that carries the brand name of the manufacturer on it, usually the same as the printer manufacturer, for example, Epson, Canon, Hewlett Packard, etc. New compatible, off-brand or generic products A “new compatible”, “off-brand” or “generic” inkjet or toner cartridge is manufactured by a company other than the original printer manufacturer. There are a large number of these “new compatible” manufacturers, and it's quite true that the quality of their product can vary (more on that a bit later). In the case of inkjet cartridges, “generic” cartridges are completely new. In the case of toner cartridges, to qualify as “new compatible” the toner drum must be replaced with a brand new drum, as well as all major parts serviced and replaced as needed. Remanufactured products A “remanufactured” inkjet or toner cartridge, by definition, is a cartridge which has been serviced, cleaned, refilled with toner or ink and possibly had a few component parts repaired or replaced. In many cases, remanufactured toner cartridges do not have new drums; they instead refurbish the original drum and send it out for another cycle. An Important Note About Toner Cartridges The relatively unknown truth is that almost all laser toner cartridges, including most of the original brand name “new” cartridges, have been remanufactured to some extent. The defining point is to what degree they have had component parts repaired and/or replaced. For example: check the box for a brand new Hewlett Packard Laser Jet 4000/27X. Brand new, right? Well, it is. But check the fine print, which says: This newly manufactured 40

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product may contain parts and materials recovered from the HP planet partners recycling program. This means that the product, while “new”, is possibly not completely new; it’s quite probable that components of this cartridge have been used before, and have been recycled. Quality vs. Cost It’s a fact: the cost of brand name inkjet and toner cartridges can be exceedingly high in comparison to generic or remanufactured inkjet or toner cartridges. In many cases, new compatible inkjet cartridges can be as much as 70% less than the cost of brand name cartridges. New compatible or remanufactured toner cartridges on the whole tend to be as much as 50% less in cost than their brand name counterparts. For example, an Epson T013201 black inkjer cartridge, used for various Epson Stylus printers, sells for $17.09 direct from Epson. The same cartridge, compatible, at an online retailer, Abacus24-7, sells for $4.95. The difference....70% in savings. What’s the catch? Well, there really isn’t one, if you find a quality off-brand product you can purchase from an online merchant you can trust, one who stands by their product in those rare cases that generic or remanufactured products don't perform as well as you expect. Brand name cartridges cost much more than generics primarily because of the marketing and advertising budgets most OEM manufacturers spend in promoting their products; a cost most smaller manufacturers don't have. And then there’s the issue of your printer warranty – we’ll discuss that issue a little bit later. Inkjet Cartridges: Performance Generic or new compatible inkjet cartridges are in general highly reliable and perform as well as, or nearly as well as, brand name cartridges. Latest technologies and adherence to ISO 9001 codes (internationally recognized standards for quality assurance) by most producers of generic cartridges has increased the overall reliability of these af termarket products in

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The Printer Cartridge Wars: OEM or Remanufactured

Continued

relation to your typical brand cartridges. In particular, Epson and Canon new compatibles are highly reliable, as the technology required to duplicate the performance of their cartridges is minimal (with the exception of the very latest Epson cartridges with the “computer chip”). In terms of print life (how many pages they print) generics stack up pretty well - usually within plus or minus 5% of the life of your typical brand name cartridge. High quality photographic printing is the one area where generic cartridges are occasionally suspect. The quality of the inks used by the manufacturer play a significant role here - lower grade ink which doesn’t have the same density or brilliance and consistency of color can produce inferior results in the most high-demand cases. Although most manufacturers of generics have moved away from inferior inks, we recommend you ask your online merchant about the quality of the inks used by their supplier, if you are doing this kind of high-quality photographic printing. In particular, the inks should be made in the U.S.A.. With good ink your results should be just fine. Remanufactured Inkjet cartridges are another subject. Primarily you will only find remanufactured Inkjet cartridges for Hewlett Packard, Lexmark and Dell, as these companies have meticulously patented (and subsequently filed suit against anyone who tried to duplicate) their inkjet cartridge designs. There are no true “generics” for HP or Dell inkjet printers. Remanufactured cartridges are a huge cost value over new cartridges - usually over 50% less - and for every day printing work just fine. The failure rate of remanufactured cartridges is slightly higher than new product, however, and so it's important your online merchant guarantees their product to cover the occasional return. For typical printing, remanufactured inkjet cartridges can be the right choice over new ones. Lately, Dell computers and printers are increasing in popularity. Dell’s popular models include the Color 720, and All-in-One a920, a940, and a960 models. Direct from Dell, one can buy an OEM cartridge, for example the color cartridge (X0504) for the Dell a940 printer for $34.99 from www.dell.com. The same cartridge, yet remanufactured, sells online for $23.95 at Abacus24-7. Laser Toner Cartridges: Performance As with generic or new compatible inkjet cartridges, new 42

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compatible toner cartridges are for the most part highly reliable and provide a noticeable cost savings over brand new toner cartridges. Again, ISO 9001 standards have greatly increased the consistency and reliability of the aftermarket toner product in recent years. Further, many new compatible toner manufacturers increase the volume of toner in the cartridge, providing for a longer print life. Quality new compatible cartridges will have new or replaced mag sleeves, wiper blades, and magnet tips. Remanufactured toner cartridges in general have a less stringent set of criteria applied to them, and as mentioned before may not contain a new toner drum. Be sure to ask your supplier. It is our humble recommendation that you go with toner cartridges that have a new aftermarket drum, as opposed to a refurbished or recycled drum. Lastly, ask if the new drum is “high density”. You want that. Color laser new compatible toner cartridges are just coming to market, and although early feedback seems to indicate a positive outlook, an evaluation of these cartridges is premature at this time. Good for the Country, Good for the Environment If you care about recycling or the good of the Country’s economy, consider these facts: • 99% of new compatible toner cartridges are manufactured in the USA; most "OEM" brand cartridges are manufactured overseas • Nearly 40,000 tons of plastic are saved from our nation's landfills each year, by remanufacture of inkjet and toner cartridges • It takes on average 2 quarts of oil to manufacture a Brand New Toner cartridge but less than half of that amount to manufacture a new compatible toner cartridge Your Printer Warranty and You A legitimate concern of many people is whether using generic or remanufactured cartridges in their printer voids the printer's warranty. The answer is no. The following is a partial quote of the text of the Magnuson-Moss Warranty Improvement Act, which deals with this exact question: Conclusion In general, af termarket generic and new compatible or remanufactured printer cartridge products are an excellent way to cut significant costs from your every day small business or personal printing expense, while maintaining quality printing results. Those

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MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT United States Code Annotated Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Section 2032 ... (c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection be waived by the commission if: 1) The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and 2) the Commission finds that such a waiver is in the public interest. In English, this means that no warranty may be voided by use of aftermarket products unless the manufacturer acquire s a waiver that clearly shows such voidan ce would be in the public interest, or that their product will only function properly if the specified manufacturer parts are used. There is one catch, however: the manufacturer (in this case your printer manufacturer) is not compelled to repair their produc t under warran ty if damag e done to the produc t occurre d as a direct result of using aftermarket parts. In other words, using generic cartridges is fine, and if your printer ever fails under conditions which have nothing to do with the cartridge you are using, no problem . Howev er, if the damag e is directly caused (however unlikely) by the use of a generic cartridge, the warrantor may elect not to repair it, although the warranty would remain in effect for all other warranty issues. who need extremely high quality printing (such as photographers and artists) can, with a little trial-and-error testing of different generic cartridge products, find a product which provides the quality results you need. In all cases, be sure to buy your cartridges from an online supplier who 100% guarantees their product without question, and isn't afraid to answer your questions when it comes to the quality and reliability of their products.

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Ink Cartridge Remanufacturer Print-Rite backs down in Patent Battle Printer vendor HP has won a victory of sorts in its battle to prevent third parties from undercutting its lucrative printer ink cartridge business, settling a patent battle against one of the world's largest and technologically advanced remarketers of generic print cartridges. Print-Rite is one of many third parties that manufacture ink cartridges for brand name printers at a cheaper price than the brand names offer. HP claims to have “reached a mutual agreement” with PrintRite under which the third party remanufacturer has agreed to pull its 'HP02’ line of cartridges from the market and has “acknowledged that HP’s patents are valid and in effect”. HP has confirmed with CRN that Print-Rite will pull the HP02 line from the Australian channel as part of the agreement. Print-Rite, based in Hong Kong, has been contacted for comment. CRN understands that the HP02 cartridge proved particularly challenging for HP as Print-Rite had effectively managed to copy a chip included within HP’s cartridge which communicates with the printer driver to verify that an authorised (HP-branded) cartridge was loaded. Printer vendors have for several years produced these chips so that devices reject non-branded cartridges. Print-Rite resellers, which include QuickToner, Image Nation

Online, Printzone, Toner Warehouse and SpeekyInk, told CRN that the Print-Rite’s circumvention of the chip protection was at the heart of HP’s attack. “Print-Rite is probably one of the biggest suppliers of third party cartridges in Australia,” said one reseller, who chose to remain anonymous. The reseller said that while there are some “cheap and nasty” remanufacturers on the market, Print-Rite’s products were of good quality - yet more reason for HP to take action to protect its revenues. “I’d say HP have gone after Print-Rite because they are the most reliable third party cartridge company,” he said. “Our return rate for HP and Print-Rite is the same.” Resellers are “always under pressure from vendors not to sell compatible or third party products,” he said. “We’ve had legal letters from Epson and Lexmark over this issue. But we believe that offering the consumer choice is a good thing.” The reseller denied claims by vendors that third party cartridges leak and produce ink of a different viscocity that can damage the print head. “Using Print-Rite cartridges wouldn’t make any difference at all. Usually we get a higher yield than the HP cartridge at a better price,” he said.

Sustainability Initiatives Lead NEHS Conference Keynote presentation featured Extreme Recycling at Subaru Specialty imagers from around the country recently met for the annual 2010 National Environmental Health and Safety (NEHS) Conference (Indianapolis, March 15–17) to discuss sustainability and other issues affecting the graphic communications industry. “The NEHS conference provides printers of all platforms the opportunity to network with their peers, take home new ideas to implement, and receive up to the minute information on safety, environmental and human resource issues that directly impact all operations,” said Marci Kinter, SGIA Vice President, Government & Business Information. Denise Coogan, Manager, Safety and Environmental Compliance at Subaru of Indiana Automotive, Inc., opened the conference with the keynote presentation “Extreme Recycling at Subaru.” The plant set a “green” standard in 2004 when it became the first “zero landfill” auto factory in the US. Attendees learned about the operational decisions, culture and benefits that have accrued from Subaru’s persistent focus on environmental stewardship. The Sustainable Green Printing (SGP) Partnership certification program was another key topic of discussion. The SGP Printer Panel discussed activities involved in becoming certified as well as 44

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how they have benefited from achieving SGP status. Attendees also participated in pre-conference workshops, learned the latest health and safety practices, and developed action plans to employ sustainability programs and projects in their facilities. “We are just starting to implement our sustainability program,” said NEHS attendee Mark St. Louis of Holland & Crosby (Mississauga, Ontario). “The conference provided me with a great opportunity to network with other facilities looking to implement similar programs.” SGIA — Supporting the Leaders of the Digital & Screen Printing Community “Specialty imaging” comprises digital imaging, screen printing and the many other imaging technologies SGIA members use, including those they’ll tap in the future. These are the imaging processes and technologies employed to create new products and to enhance existing products including point-of-purchase displays, signs, advertisements, garments, containers and vehicles. Make the most of your specialty imaging business. For more information about the 2010 NEHS Conference, go to SGIA. org, Keyword: NEHS.

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Brother, Canon, Dell, Epson, HP Japan, and Lexmark to Kick off Support for UNEP Via Collaborative Ink Cartridge Collection Effort Brother, Canon, Dell, Epson, HP Japan and Lexmark announced today that, as part of their Ink Cartridge Homecoming Project, a collaborative effort to collect used consumer ink cartridges, the six companies would begin making donations to the United Nations Environment Programme (UNEP, HQ: Nairobi, Kenya) on April 1, 2010. The Ink Cartridge Homecoming Project, launched in April 2008, is a cooperative effort by six print device manufacturers and the Japan Post Group to collect used ink cartridges. The project was started with the belief that companies marketing inkjet printers have a social responsibility to recycle used ink cartridges and should work towards the creation of a recycling-based society through conservation efforts. Representing a new facet of the Ink Cartridge Homecoming Project, the six companies will provide UNEP with donations to support its various activities targeting such global environmental issues as global warming, climate change, threats to biodiversity, and the efficient use of resources. By providing indirect assistance to UNEP activities, including forest protection and biodiversity conservation, the project will attain a higher level of social significance and take an increasingly active approach in global environmental protection. Every six months, the Ink Cartridge Homecoming Project will make a donation to UNEP of three yen for every ink cartridge returned to any of the ink cartridge collection boxes installed at 3,639* major post offices and select local government offices across Japan. The first donation period will run from October 2009 to March 2010, with subsequent donations to be made every six months thereafter. The six companies would like to ask its customers to help promote ink cartridge collection and recycling in an effort to contribute to society through donations to support UNEP's environmental conservation activities. The Ink Cartridge Homecoming Project's UNEP donation activities will be featured at the Ink Cartridge Homecoming Project booth during the Interactive Fair for Biodiversity, which will be held concurrently with the 10th Conference of the Parties to the Convention on Biological Diversity (COP10) in Nagoya City, Aichi Prefecture, from October 11 to 29, 2010. This marks the first time for the private sector in Japan to contribute to environmental conservation activities in the AsiaPacific region through donations to UNEP, an indication of UNEP's strong support for the project's cause and content.

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* As of March 23, 2010

Collection box introducing UNEP donation activities (to replace currently installed boxes in June) Brother Industries, Ltd. Public Relations and General Affairs Dept. TEL: 052-824-2072 Canon Inc., Public Relations Div. TEL: 03-5482-3805 Dell Japan Inc., Corporate Communications TEL: 044-556-3450 Seiko Epson Corporation, PR IR Dept. TEL: 03-3340-2637 Hewlett-Packard Japan, Ltd., Public Relations for Imaging and Printing Group TEL: 03-3335-8600 Lexmark International Japan, Co., Ltd. TEL: 03-5649-022

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HP Introduces Industry’s First “Plug and Print” Laser Printers In a new line of printers, the company’s first mobile scanner enables business productivity on the go. HP bolstered the HP LaserJet Pro printer line with a new ”plug and print” technology that allows customers to begin printing in as little as two minutes by simply connecting a netbook, notebook or desktop PC to the printer with a USB cable – no CD required. New monochrome printers featuring HP Smart Install include the HP LaserJet Pro P1100 Printer series the most energyefficient laser printer on the planet(1) – the HP LaserJet Pro M1130/M1210 Multifunction Printer (MFP) series and the HP LaserJet Pro P1566/P1606dn Printer series. HP also unveiled the HP Scanjet Professional 1000 Mobile Scanner, the company’s first portable scanner for fast, on-the-go scanning without the need for batteries or an AC adapter. “Our customers demand easy printing and we’re giving it to them – no clumsy CD-ROMs to install, no drivers to download,” said Ron Coughlin, senior vice president, LaserJet and Enterprise Solutions, Imaging and Printing Group, HP. “HP Smart Install offers the future of printing, today.” HP LaserJet printers with Smart Install The new HP LaserJet Pro lineup features a sleek, black finish and delivers professional, cost-effective results while enabling small and midsize businesses (SMBs) to reduce their environmental impact.

HP LaserJet P1100 Printer series

The printers feature new HP Auto-On Technology, which intelligently senses activity – such as when a print job is sent to the printer – and awakens the device automatically from “off ” mode.(2) It complements HP Auto-Off Technology, which automatically adjusts the power settings and turns the printer off when there is no print activity. With HP Auto-On/Auto-Off Technology, the new HP LaserJet P1100 Printer series can save up to 72 percent on energy

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costs versus its predecessor.(3) The printers also use Original HP LaserJet print cartridges with energy-efficient toner for energy savings of up to 35 percent on every page versus earlier products.(4) • The affordable, ultracompact HP LaserJet Pro P1100 Printer series ($129-$149),(5) features wireless functionality(6) and is the company’s smallest, most affordable laser printer. Offering fast print speeds, professional print quality, an intuitive control panel and HP Auto-On/Auto-Off technology, HP LaserJet P1102 and P1102w printers help customers affordably increase efficiency. • Ranging in price from $149 to $199,(5) the HP LaserJet Pro M1130/M1210 MFP series is one of the lowest-priced fullfeatured laser MFPs on the market. The compact MFP series includes four models with embedded Ethernet connectivity and energy-saving features such as HP Auto-On/Auto-Off Technology and HP Instant-on Copy. In addition, the series enables SMBs to copy a duplex ID onto one page with ID Copy. • The HP LaserJet Pro P1566 Printer ($179)(5) and HP LaserJet Pro P1606dn Printer ($229)(5) offer exceptional quality, performance and value for SMBs. With fast print speeds, automatic duplexing to save paper, and embedded Ethernet connectivity,(7) these new desktop printers enable customers to enhance productivity for everyday tasks. The HP LaserJet Pro P1102w and P1606dn Printers are available now for purchase worldwide, while the HP LaserJet Pro P1102 and P1566 Printer models are available now for purchase in Asia and Europe. The HP LaserJet Pro M1100/1200 MFP series is expected to be available for purchase worldwide next month. In addition, the company is unveiling HP LaserJet Black Print Cartridge Dual Packs to help SMBs reduce the cost of highvolume printing. Beginning next month, dual packs for the HP LaserJet P2055 Printer series, HP LaserJet P1505 Printer series and HP LaserJet P1005/P1006 Printers will be available worldwide except in China and India, where dual packs for the HP LaserJet P1007/P1008 Printer will be available. HP’s first scanner for mobile professionals Weighing only 1.4 pounds, the ultracompact, portable HP Scanjet Professional 1000 Mobile Scanner ($249)(5) enables business customers to scan documents in the office, at client locations or in the field. Featuring HP Instant-on Scanning Technology to save energy, the scanner can quickly scan two-sided documents in a variety of sizes and thicknesses, from embossed cards to long forms, and save them in different file formats.

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RECHARGEasia HP Introduces Industry’s First “Plug and Print” Laser Printers

Continued

The HP Scanjet Professional 1000 Mobile Scanner is available now for purchase worldwide. Note: (1) Based on competitive TEC data found in www.energystar. gov, www.eu-energystar.org, the HP Carbon Footprint Calculator at www.hp.com/go/carbonfootprint and manufacturers published data sheets. (2) HP Auto-On and Auto-Off capabilities subject to printer and settings. (3) Compared to the HP LaserJet P1005 Printer. (4) Energy savings calculation based on comparing similar class devices and conventional HP toner to new energy-efficient HP toner during printing. The stated energy consumption is divided by pages per minute based on printing a standard test page. Actual savings may vary. (5) Estimated U.S. street prices. Actual prices may vary. (6) Wireless performance is only available on the HP LaserJet Pro P1102w Printer. It is dependent upon the physical environment and distance from the access point. (7) Automatic duplexing and embedded Ethernet connectivity is only available on the HP LaserJet Pro P1606dn Printer.

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About HP H P creates ne w possibilities for technolog y to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT inf rastructure to solve customer problems. More information about HP is available at www.hp.com

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Remanufacturing the Lexmark C780 Black and Color Toner Cartridges By Mike Josiah and the technical staff at Uninet Imaging A division of Summit and Uninet Products

Mike Josiah Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows. First released in April 2008, the Lexmark C780 is based on a color Lexmark 33-38ppm, 1200 dpi engine. In addition to using chips that must be replaced each cycle, the gears must also be positioned in a certain way or the machine will not reset. The proper gear settings will be covered later in the instructions. These cartridges are fairly easy to remanufacture and have a high retail cost, so they are very profitable to do! The printers in this series are listed below: C780n C780dn C780dtn C782n C782dn C782dtn Lexmark Once again has almost full set of Return and NonReturn cartridges. I say almost as they do not have Standard EHY cartridges for the C782, just the Return versions. C780A2KG BLACK 6,000 page standard cartridge C780A2CG CYAN 6,000 page standard cartridge C780A2MG MAGENTA 6,000 page standard cartridge C780A2YG YELLOW 6,000 page standard cartridge Required Tools 1) Toner approved vacuum. 2) A small Common screw driver 3) A Phillips head screwdriver 4) Needle nose pliers 5) Size T-7 Torx driver Required Supplies 145g Toner New Drum (In development) New Wiper Blade (In development) Conductive grease 99% pure isopropyl alcohol 52

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C780A1KG

BLACK

6,000 page RETURN cartridge

C780A1CG CYAN 6,000 page RETURN cartridge C780A1MG MAGENTA 6,000 page RETURN cartridge C780A1YG YELLOW 6,000 page RETURN cartridge C780H2KG BLACK 10,000 page standard cartridge C780H2CG CYAN 10,000 page standard cartridge C780H2MG MAGENTA 10,000 page standard cartridge C780H2YG YELLOW 10,000 page standard cartridge C780H1KG BLACK 10,000 page RETURN cartridge C780H1CG CYAN 10,000 page RETURN cartridge C780H1MG MAGENTA 10,000 page RETURN cartridge C780H1YG YELLOW 10,000 page RETURN cartridge C782U1KG BLACK 16,500 page RETURN cartridge C782 ONLY C782U1CG CYAN 16,500 page RETURN cartridge C782 ONLY C782U1MG MAGENTA 16,500 page RETURN cartridge C782 ONLY C782U1YG YELLOW 16,500 page RETURN cartridge C782 ONLY 10B3100 Waste Up to 180,000 pages Monochrome, 50,000 color

Cotton swabs Soft, lint free wipes 1) Remove the springs from both sides of the cartridge. See Figures 1 & 2 2) Carefully pry the chip side cartridge wall out to free the two posts. See Figure 3 3) Separate the two halves. See Figure 4 4) From the drive gear side of the waste hopper, locate the slot in the bushing. With a common screwdriver, turn the slot to the opposite side of the opening. See www.rechargeasia.com

Figure 1

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Remanufacturing the Lexmark C780 Black and Color Toner Cartridges

Continued

Figure 2

Figure 6

Figure 10

Figure 3

Figure 7

Figure 11 9) Clean out any waste toner from the hopper and auger. The white foam seals will come loose! It is best to remove them first. See Figures 12 & 13

Figure 4 Figures 5 & 6

Figure 8 7) Using a T-10 Torx driver, remove the two screws f rom the wipe blade. See Figures 9 & 10 Figure 12

Figure 5 5) Lift the drum out of the waste hopper. See Figure 7 6) Remove the larger of the two remaining gears. See Figure 8 54

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Figure 9 8) Lift the wiper blade/PCR assembly from the waste hopper. See Figure 11 www.rechargeasia.com

Figure 13

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10) Cut or melt a hole on the inside of the large waste hopper. Clean out all the toner from inside. Place a good seal over the hole. We use a screw tip type soldering iron that we modified with a ½” copper cap to melt the hole. See Figures 14 & 14A

top, and the gray sealing foam strip on the bottom. See Figures 16 & 17

is a back and front on these bushings)See Figures 18 & 19 15) Modify the chip hole to accommodate the aftermarket chip. It just has to be opened a bit so the new chip sits flush. Replace the chip. See Figures 20 & 21

Figure 16

Figure 14

Figure 20

Figure 17

Figure 14A

14) Set the spring as shown, and install the cleaned PCR. Make sure on the black bushing the flat side is facing out. (There

11) Remove the PCR from the blade by prying out the black bushing. The tension spring will come loose, be careful not to lose it! See Figure 15

Figure 21 16) Replace the 2 white foam seals on the wiper blade. Make sure the front edge fits under the recovery blade. See Figure 22

Figure 18

Figure 22

Figure 15 12) Clean the PCR with a lint free cloth. We do not recommend that any chemicals be used at this time to clean the PCR. 13) If you are re-using the wiper blade, clean the white foam PCR cleaner on the

Figure 19 www.rechargeasia.com

17) Install the wiper blade/PCR assembly and 2 screws. See Figure 23 18) On the Supply chamber, remove the T-10 Torx screw and large gear. See Figure 24 19) Remove the fill plug and dump out RECHARGEasia

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Remanufacturing the Lexmark C780 Black and Color Toner Cartridges

Continued

move the tab to the end of the slot and remove the gear. See Figure 27

Figure 23

Figure 30 Figure 27 22) Remove the rest of the gears. See Figure 28

Figure 24

Figure 31

any remaining toner. See Figure 25

Figure 28 23) On the developer roller, slide the lock over towards the doctor blade. See Figures 29 & 30 Figure 32 Figure 25 20) Remove the White gear and slide bar. See Figure 26

Figure 29

Figure 26 21) Under the medium gear, locate the tab in the slide slot. With a small screwdriver, 56

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24) Remove the locking bar. See Figure 31. 25) Remove the developer roller bushing. See Figure 32 26) On the opposite side of the roller, remove the E-ring and washer from the drive gear. Remove the drive gear. See Figures 33 & 34 27) Remove the idler gear. See Figure 35 www.rechargeasia.com

Figure 33 28) Remove the snap ring and gear. See Figure 36 & 37 29) Remove the metal washer. See Figure 38 30) Remove the metal Axle plate and 2

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the hopper. Be very careful not to damage the two retaining blades. See Figure 42

Figure 34

Figure 38 Figure 42 34) Install the doctor blade and two screws. See Figure 43

Figure 35

Figure 39

Figure 43 35) Re-install the cleaned Developer roller. Put the shaft with the ring slot to the

Figure 36

Figure 40 32) Remove the two outside Doctor Blade screws. Do not touch the two inner Torx screws. They hold the Db together. Remove the DB. See Figure 41 Figure 44

Figure 37 screws. See Figure 39 31) Remove the develop roller. At this time we recommend it only be cleaned with a lint free soft cloth. Do not use any chemicals to clean it. See Figure 40

Figure 41 33) Clean out all the remaining toner from www.rechargeasia.com

Figure 45 RECHARGEasia

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Remanufacturing the Lexmark C780 Black and Color Toner Cartridges

Continued

metal axle plate side of the hopper. See Figures 44 & 45 36) Install the metal axle plate and two screws. See Figure 46

Figure 49

Figure 53

Figure 50

Figure 54

Figure 46 37) Install metal washer, drive gear and clip ring. See Figure 47

If the gears are not set correctly, the cartridge will not reset. (Even though you changed the chip!) 45) Install the gear marked #1 so that the arrow on the gear aligns with the arrow on

Figure 47 38) Install the idler gear. See Figure 48 Figure 51

Figure 55 Figure 48 39) Install the wing shaped drive gear, washer and E-ring. See Figure 49 40) Install the bushing on the opposite side of the roller. See Figure 50 41) Install the locking bar. See Figure 51 42) Turn the bushing so it locks against the bar and hold the developer roller bushing inn place. See Figure 52

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Figure 52 43) Install the developer roller drive gear. See Figure 53 44) Install the tapered gear taper side up. See Figure 54 NOTE: These next steps are very important!

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Figure 56

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the cartridge wall. See Figure 55 46) Install the remaining gear so it locks into the shaft, and slide bar so that the tab on the slide bar is facing up and fits into the slot on the white gear. See Figure 56 47) The small arrow on the white gear should face straight across the cartridge or point towards the end of the green handle on the opposite side of the hopper. See Figure 57

gear slightly up from the rest of the gear train while aligning the holes. Also See Figure 59 50) Place the drum back in the waste hopper so that the two white bushing tabs fit into the bottom slots, and the locking bushing slot is on top. Install the small idle gear. See Figures 60 & 61 Figure 63 their respective slots. See Figure 64

Figure 60 Figure 57 48) Fill the cartridge with dedicated color C780 toner, install the fill plug. See Figure 58

Figure 64 54) Install both springs. See Figures 65 & 66

Figure 61 51) Turn the locking bushing down so it locks the drum in place. See Figure 62 Figure 58

Figure 65

49) Install the large gear and screw (Torx). The hole in the large gear must line up with the hole in the smaller (#1) gear. Use a punch to align them. It helps to keep the

Figure 62

Figure 59

52) Place the supply hopper on the waste hopper. Make sure the top tab on the hopper fits into the slot on the top of the waste chamber. See Figure 63 53) On the opposite side, bend out the cartridge wall so that the two tabs fit into www.rechargeasia.com

Figure 66 55) Install the drum cover and shipping locks.

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Remanufacturing the Lexmark C780 Black and Color Toner Cartridges

The cartridge is finished! Printing a Test page: Press PRT QUALITY PAGES from the CONFIG Menu Press SELECT. To get to the CONFIG MENU Turn off the printer, Press and hold the Check and Right arrow buttons. Turn on the printer. Hold the buttons about 10 seconds until the clock face appears.

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Continued

Repetitive Defect Chart: Cartridge Auger Upper Fuser Roller Lower Fuser Roller Color PCR ITU Drive/Backup Rolls OPC Drum OPC Drum cleaner Second Transfer Roller First Transfer Roller

349mm 147mm 147mm 101.0mm 101.0mm 96.8mm 96.8mm 59.4mm 53.2mm

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ITU Reverse Roller Developer roller Metering rollers TAR PCR

50.5mm 47.9mm 47.0mm 46.4mm 38.7mm

The service manual has a nice defect ruler, and explanations of what some of the above parts are. All the parts with strange names (Like TAR) are in the printer so it is not necessary to go into them here.

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EFI Wins Three European Digital Press Association Awards Prestigious Industry Awards Given to EFI’s Wide Format Printing, Industrial Inkjet and RIP Solutions for Innovation and New Technologies EFI™, a world leader in customer-focused digital printing innovation, today announced that it has won three European Digital Press (EDP) Association Awards for 2010; “Best Wide Format Printer up to 3.5 Meters” for the VUTEk® GS3200, “Best Industrial (Specialty) Printing Solution” for the Jetrion® 4830, and “Best RIP Solution for Wide Format” for Fiery® XF. This intensive evaluation is performed by a committee of independent consultants, editors, engineers and other related professionals, and is based on innovation and the value of the new technologies these products bring to the European market. This includes improving speed, quality, usability and functionality, or reducing environmental impact as well as cost to the user. “Dedication to our customer’s success is our main priority. EFI has now won seven EDP awards since 2007, which is a testament to both our focus on innovation and continued commitment to our partners,” said EFI CEO, Guy Gecht. “EFI invests heavily in

research and development and regularly seeks feedback from our users so that we can offer the products and solutions that will drive their businesses. We are extremely proud of this recognition from the European Digital Press Association; it is great motivation to continue to be leaders in digital printing innovation.” EFI’s VUTEk GS3200 – “Best Wide Format Printer up to 3.5 Meters of the Year 2010” The VUTEk GS3200 has earned this award for “being a new generation 3.2m UV-curable flat-bed and roll-fed printer with a maximum output resolution of 1,000dpi and the ability to produce 12 picoliter droplets in all colors including white and continuous board printing capabilities,” as referenced in the EDP report. The combination of superior photorealistic quality and high production speeds without compromises allows business to increase revenues by expanding into new, higher-margin applications. EFI’s Jetrion 4830 – “Best Industrial (Specialty) Printing Solution of the Year 2010” “Designed for the label market,” reads the EDP report, “its UV-curable inks provide excellent durability; its reregistration facility enables four-color double-sided jobs to be output accurately and it has the ability to be used on pre-printed and pre-die cut rolls.” The Jetrion 4830 prints 8.3-inches (21 cm) wide, enabling two-up four-inch labels. With its high speed print mode of greater than 120 feet per minute (36.6 meters per minute), the Jetrion 4830 is capable of more than doubling the throughput of the market-leading Jetrion 4000. EFI’s Fiery XF 4.1 – “Best RIP Solution for Wide Format of the Year 2010” The easy-to-use Fiery XF RIP has been given the award for “supporting contour cutting machines with drivers for 1,200 cutting and routing tables from 70 different manufacturers and for having an identical interface on both Windows and Macintosh platforms,” per EDP. Its automated workflow maximizes investment by reducing lengthy production times and producing accurate, vibrant colors. The above winning products as well as other EFI solutions will be on display in EFI’s booth (#2420) at the ISA International Sign Expo, April 8-10, 2010 in Orlando, Florida, USA. For more information about EFI solutions, visit http://www.efi.com/.

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Static Control Appoints Joe Chan to Lead Technical Support Group in Southeast Asia Static Control appointed industry veteran Joe Chan to head up the company’s technical support group for China and Southeast Asia. Chan, 43, named technical support manager and based in Hong Kong, will provide technical and educational support for Static Control customers in one of the world’s fastest growing remanufacturing markets. “Mr. Chan brings an impeccable track record of performance, technical knowledge and industry experience,” said Ian Goddard, managing director of Static Control South East Asia. “But especially important, Mr. Chan possesses the linguistic fluency and awareness of cultural diversity that we believe is critical to helping our customers compete and succeed in this vibrant, emerging market.” The Southeast Asia territory includes all of China, Philippines, Taiwan, Singapore, Malaysia, Thailand, Vietnam, Laos, Cambodia and Indonesia. The need for education and technical training for customers, as well as a reliable supply of high-quality components, is critical to success, Chan said. However, it is in new, high-profit color technology – where Static Control now dominates – that the company expects to see most of the growth in China and Southeast Asia. “Technical support will be critical,” Chan said. “That’s why Static Control’s unique View-on-Demand Webinars, available in multiple languages, will be a powerfully effective tool. View-onDemand Webinars are just what the industry in South East Asia and China need,” Chan said. “Because we can guide the customer through the ‘how-to’ and, explain the importance of integrating components properly.” Static Control’s online View-on-Demand Webinars, available only to Static Control customers worldwide, cover a wide range of product and technical information. The service also delivers industry intelligence to help Static Control customers seize opportunities, compete and grow. Chan most recently served as Director of Engineering for U.S.-based Media Sciences Inc., where he established the company’s facility in Dongguan, China, and developed the supply base in Southern China and Southeast Asia. He also provided technical support for existing products as well as research, design and development of new products.

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Static Control Headlines Chinese Industry Conference on Remanufacturing Technology and Market Development Static Control outlined trends in electro-photographic imaging technology as well as intellectual property law during a conference in China, whose members represent one of the most vibrant emerging markets in the worldwide remanufacturing industry. John Zhang, Static Control’s senior sales manager in China, addressed the conference March 26 in the city of Zhuhai, in China’s Guangdong province, during the first quarterly meeting of the Zhuhai Cartridge Association. Conference organizers said attendance doubled their expectations. “ We can not overstate the importance of China and Southeast Asia,” Zhang said. “We’ve been committed to helping remanufacturers develop their market in China for the past 15 years now, and we intend to keep our customers at the forefront of technology and business trends as they develop.” Zhang introduced a 21-minute corporate video produced especially for the conference at the company’s world headquarters in Sanford. The video reviewed Static Control’s role as a worldwide leader in aftermarket imaging component design, development and manufacturing. Zhang also introduced the company’s newly launched View-on-Demand. Webinar program, a multilingual online training and communications series offered exclusively to Static Control customers. The program lets customers select f rom among hundreds of detailed technical videos, translated into Mandarin for the Chinese market, through the company’s password protected Web site. The conference was organized to encourage new business and market development and to provide the most current information on new products, materials and technologies. Much of the conference’s attention focused on microchip and color laser technology. With aid and direction from the Chinese government, the Zhuhai Cartridge Association is working to reduce sourcing and marketing cost, accelerate new products to market and develop its remanufacturing industry. Static Control also serves as consultant to the Chinese government, which is working to develop policy on recycling and re-use technologies.

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Sinotron United Launches New Web Site Sinotron United Pte Ltd announces the launch of its new Web site, www.demontec.com.sg. This new site will give anyone complete access to DEMONTEC’s compatible line of copier, printer and fax consumable products. The new Web site was conceptualized and developed from the company’s previous corporate Web site www.sinotron.biz. “Our new DEMONTEC Web site will completely change how we do business,” said Chris Lee, CEO of Sinotron United Pte Ltd. “We will be able to provide better customer service, quality assurance and lower costs. Moreover, we also would like to continue company efforts to strive for the best in today’s consumables market so that we can expand our DEMONTEC product lines more rapidly than ever

before. Our new site has all the features that customers want. It’s user friendly and free.” DEMONTEC has seven years of experiences in the consumable industry and offers quality products and competitive pricing. With its new Web site, Sinotron plans on increasing availability to their client base by ten fold. “We are in a very competitive market,” Lee said. “Customers expect a good deal f rom us and a professional service. At DEMONTEC, we will continue to refine our products and services to meet customers’ needs now and in the future.” For more information, please visit: www.demontec.com.sg

Optima Prima Citra CV Named Exclusive Distributor of MK Imaging® Product in Indonesia FGIC, the global leader in qualit y a f t e r m a rk e t s u p p l i e s , i s p l e a s e d t o announce that Optima Prima Citra CV has been named the exclusive Indonesian distributor of MK Imaging® product. Located in Jakarta, Indonesia, Optima Prima Citra CV now offers superior MK Imaging® OPCs and toner for qualityconscious Indonesian remanufacturers. Indonesian remanufacturers with

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concerns about receiving genuine MK Imaging® product should purc hase directly from Optima Prima Citra CV in Indonesia. Optima Prima Citra CV will exhibit at the RechargExpo in Jakarta, Indonesia at the Jakarta Convention Center ( JCC) on July 14-16, 2010. FGIC, a technological leader in the aftermarket supplies industry, qualifies

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all the critical components it releases as a matched system, known commercially as Comprehensive System Solutions.™ Successful remanufacturers all over the world depend on Comprehensive System Solutions™ to keep their customers satisfied and retain brand loyalty. To find out who the authorized distributor of MK Imaging products is in your area, please contact FGIC at info@fgimaging.com.

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Metrofuser Adds Canon ImageRunner C2620/C3200/C3220 Fusers to Lineup High-quality color printing, copying, scanning and sending functions, and output speeds up to 32 pages-per-minute, the Color image RUNNER C3200 is the excellent color networked digital multifunction device Laser printer parts manufacturer Metrofuser has introduced

remanufactured fusers for Canon Image Runner C2620/C3200/ C3220 copiers. The availability of these fusers will help reduce costs and increase profitability for the company’s nationwide customer base. M e t ro f u s e r p ro v i d e s t wo o p t i on s t o ac q u i re t h e s e remanufactured fusers - by economical repair and return or by convenient advance exchange service. Metrofuser stocks the C2620/C3200/C3220 fusers, part number FG6-9069, and they are ready for same day shipping. Metrofuser’s remanufactured fusers for Canon Color Copiers offer brilliant crisp black and white output as well as vibrant color prints guaranteed against such defects as image ghosting, and toner buildup. “Reliable parts solutions are in high demand with the advent of more feature-rich color copiers in the marketplace - particularly for Canon Color MFDs," stated Will DeMuth, Chief Operating Officer, “Our customers require the most precise imaging

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technology in this demanding market and our R&D team has devised a solution for the C2620/C3200/C3220 fuser,” adding that, “Our fusers hold up to the most demanding conditions offering unequaled durability - these fusers work flawlessly with OEM and compatible toners. ” The introduction of Canon fusers to Metrofuser’s product line represents a continued commitment to invest in R&D. DeMuth reiterates “Metrofuser’s priority is to develop best-in-class repair and remanufacturing procedures along with rigid performance testing that enables us to deliver replacement parts that are unequaled in reliability and quality.”

Remanufactured Canon Fusers Now Available Through Metrofuser About Metrofuser Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com

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ILG Releases Micr for HP Series Enterprise P3010, P3015, P3016 Printers ILG (International Laser Group) introduces the OEM alternative MICR (Magnetic Ink Character Recognition) cartridges formulated specifically for use in HP Series Enterprise P3010, P3015, P3016 Printers. ILG is first-to-market with the OEM alternative MICR for HP Series Enterprise P3010, P3015, P3016 Printers with the addition of the compatible cartridge, CE255M, with a 6,000 page yield. This new product release brings ILG’s comprehensive MICR SKU count to over 80. “Our dealers and wholesalers who service financial institutions choose ILG’s MICR for two reasons: the high quality of our products and guaranteed delivery,” says ILG V.P. of Sales and Operations, Joe Shulman. ILG’s MICR cartridges are subject to meticulous testing to meet the highest quality standards. Every MICR cartridge must also meet the American Bankers Association’s requirements as well as the American National Standards Institute’s signal strength minimums. These tests ensure each product meets and complies with both US and Canadian standards. Our 4 strategic regional distribution centers allow us same-day shipping capability.

About ILG ILG is a leading manufacturer of premium quality OEM alternative imaging supplies. ILG manufactures more than 600 SKUs of brand name OEM alternative toner cartridges, including our exclusive JUMBO COLOR™ toners, MICR and thermal transfer products. ILG is also one of the top private label contractors in North America. For more information on International Laser Group, Visit: www.ilglaser.com

Hi & Bestech Adds New Chips for Xerox Phaser 6280 Color Laser Printer “Hi & Bestech” company adds new compatible chips for Xerox Phaser 6280 color laser printer. “Thanks to our R&D staff special design, our chips are working worldwide” said Alvin Hsu, sales director of Hi & Bestech. The Phaser 6280 color printer quick facts: • Color: up to 25 ppm • Black: up to 30 ppm • First-page-out time of as fast as 10 seconds in color

• Up to 600 x 600 x 4 dpi resolution • 400 MHz processor • Maximum Paper size: 216 x 356 mm • Standard paper capacity: 400 sheets • Maximum paper capacity: 950 sheets • Network connectivity standard (optional wireless) • Maximum duty cycle of 70,000 pages per month The chips we supply are used for: Xerox Phaser 6280 Cyan chip 5.9K (106R01392) Xerox Phaser 6280 Black chip 7K (106R01395) Xerox Phaser 6280 Magenta chip 5.9K (106R01393) Xerox Phaser 6280 Yellow chip 5.9K (106R01394) For more information about this chip and more, please visit: www.tonerchips.com

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Intelicoat Technologles® Adds ICC Profiles for New Canon Imageprograf Large Format Printers InteliCoat Technologies®, a world leader in the manufacture of coated paper, film, and specialty substrates for digital imaging technologies, today announced that all of its Magic®, Magiclée® and Museo® brand products are now profiled for Canon’s recently announced imagePROGRAF large format printers, including the 44-inch imagePROGRAF iPF8300, 24-inch imagePROGRAF iPF6350 and the iPF6300. These newest additions highlight InteliCoat’s commitment to providing customers with one of the most comprehensive, readilyaccessible library of ICC profiles in the industry. Canon’s imagePROGRAF iPF6300/6350/8300 large format printers feature a new ink set, LUCIA EX, which enables photographers to precisely achieve desired results by producing more expressive, crisp blacks, smooth color gradations and the capability to reproduce the finest details in the shadow areas of photographs. The new inks are also designed with an innovative polymer structure that results in greater scratch resistance and protection from color fading, while also reducing bronzing and metamerism for durable, stable output. “At InteliCoat, we do everything possible to ensure our customers obtain optimized results from our products, which is why we place such importance on our extensive library of ICC profiles,” said Jonathan Read, Technical Sales & Applications Manager at InteliCoat Technologies.“By optimizing Magic, Magiclée and Museo brand products for the latest generation of Canon printers, our customers will be able to produce consistent, accurate, high-quality color images every time.

It is now even easier to obtain excellent results on these machines, due to Canon’s new Media Configuration Tool, which allows our customers to import our custom media files directly into the printer. This feature is a great way to streamline and simplify the printing process for novice printer operators, to the most knowledgeable experts.” About InteliCoat Technologies As a world leader in the manufacture of coated paper, film, and specialty substrates for digital imaging applications, InteliCoat Technologies® has earned a reputation for producing innovative products for the wide format printing market, including the award-winning Magic® brand portfolio of digital imaging media, the Magiclée® brand of digital fine art and specialty media, Museo® brand digital fine art media and the JetSet® brand of products for the CAD market. InteliCoat is dedicated to conducting its business with maximum sensitivity to environmental compliance and concern as part of the company’s commitment to continually improving its environmental performance at all levels. InteliCoat operates two manufacturing facilities in the United States, with sales and marketing operations in Australia, The Netherlands, North and South America. Worldwide headquarters is in South Hadley, Massachusetts, USA. InteliCoat is a Sun Capital Partners company. For additional information about InteliCoat brand ink jet media, visit the website at www.magicinkjet.com.

FGIC Releases Comprehensive System Solution for Remanufactured Xerox 4510 Future Graphics Imaging, a global leader in qualit y af termarket supplies and components, has released a Comprehensive System Solution™ for the Xerox Phaser 4510 remanufactured cartridge. The comprehensive solution, qualified

at FGIC’s development facility, consists of MK Imaging OPC, MK Imaging toner, chip, wiper blade and doctor blade. The Xerox Phaser 4510 is based on the same engine as the 4500. Some key differences between the two include

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increased ppm (45 ppm 4510; 36 ppm 4500); increased yield (19,000 pages 4510; 18,000 pages 4500) and a lower CPP (1.2 cents 4510; 1.4 cents 4500). All products for the Xerox 4510 are in stock now and ship f rom

convenient locations all over the globe. Remanufacturing instructions are available to download on fgimaging.com.

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UNINET LAUNCHES ABSOLUTE BLACK TONER & COMPONENTS FOR THE KYOCERA FS 4020/ TK-360 Los Angeles, CA - UniNet Imaging Inc, announces its recent release of the Absolute BLACK™ brand toners and key components qualified for use in the Kyocera FS 4020, TK-360 laser printer. The FS-4020DN is one of the latest monochrome printer releases from Kyocera which is rated at 47 ppm, featuring a print resolution of 1200 x 1200 DPI and a heavy duty maximum monthly duty cycle of 250,000 pages. This high speed printer comes standard and also offers duplexing capability, and employs long life consumables that the Kyocera family of printers are famous for; toner is the only user replaceable item needed. The toner cartridge (TK-360/362) is rated at 20,000 pages.

these printers that only use an OEM 2,500-page cartridge to employ a 6,000-page version by simply changing the chip. This provides a great cost per page value and support remanufacturers to simplify and reduce their finished goods inventory.

UNINET LAUNCHES ABSOLUTE BLACK TONER & COMPONENTS FOR THE SAMSUNG SCX 6345 Los Angeles, CA - UniNet Imaging Inc, announces the launch of Absolute BLACK™ brand toners and key components for the use in the Samsung SCX-6345N. This high speed, high capacity digital duplex copier also features color scanning. Rated at 45 ppm, this copier is built for high volume printing applications. Optional additional paper trays expand its capacity to a monthly duty cycle of 200,000 pages/month make this printer a real toner eater. Replacement toner cartridges are also available.

UNINET LAUNCHES UNIVERSAL SUPER COMPONENTS FOR THE LEXMARK E/X 340 & X 204 Los Angeles, CA - UniNet Imaging Inc, announces its release of Universal Super Components™, including Absolute BLACK™ brand toners, Universal Superchip™ (2.5K and 6K), and key components for the use in The Lexmark E/X 340 and X204 series printers. Universal Superchips™ offer to remanufacturers a number of major improvements and advantages over standard dedicated chips such as: They work across several Lexmark models (E230/232, 330/332, 340/342, and multifunction versions X203/204 and X340/340). They also work across different brands of the printers such as the Dell 1700/1710, IBM Infoprint 1412/1512, Toshiba and others. In addition, they are multi-region, meaning they will work anywhere in the world. Universal Superchips™ also feature a key benefit which allows

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For further information, please contact UniNet at + 1 (424) 675-3300 or visit www.uninetimaging.com.

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FEATURE ARTICLE / 专题文章 RECHARGEasia

Message from the Publisher 五月，相信在这个月里，全世界的人们，都因为在中国上海所举办的盛大的世博会而在关注着中国。正如国务院总理温家宝出席论坛开幕式时发表的演讲中所说：“中国举办世博会既是中国的机遇，也是世界的机遇”，无论是中国还是世界其他国家，都可以从这句话中读出更多令人鼓舞和振奋的讯息：未来的中国将会更加的开放和合作，中国将更加积极的投入到全球一体化的进程当中，这当然也意味着，会有更多商业领域和市场机会将被发掘和共享。而对于我们所有的兼容或再生耗材领域的从业者来说，兼容再生耗材行业的发展所倡导的基本理念，正是对世博会绿色，环保和节约型发展模式的最佳诠释，我们也可以说，世博会所确立的人类生存模式，给未来兼容再生耗材的发展提供了最坚定的支持。特别是本届世博会所倡导的主题：“城市，让生活更美好”，事实上，整个办公环境和办公技术的进步，正是城市和人类进步的一个集中体现。当然，在这个月，最值得关注的事情除了世博会之外，我们也希望更多的兼容再生耗材行业的同仁与我们一道，为即将到来的 2010 年中东 - 东南亚办公耗材展览会而喝彩。事实上，随着展会的一天天临近，展商进驻和观众注册的一天增多，我们也日益感觉到了肩头的压力的增大。每个亚洲再生业人都希望在今年的印度尼西亚雅加达，给所有影像耗材的同道们一个最满意的交代。随着我们展商服务的展开，我们欢迎您就相关的参展问题与我们进行交流和咨询，我们将竭诚为您提供最优质的服务和帮助。另外，我们将为您今年的雅加达之行准备更丰富多姿的活动，在 7 月 14 日当晚的欢迎晚宴就是一个不应错过的安排。本期杂志有为您详细介绍相关活动内容。好了，在这一切美妙盛会到来的同时，请您不要忘了每期的《亚洲再生业》杂志也都会为您奉上最新的资讯和最及时的行业动态，以满足您所需的阅读体验。所以请尽情享受五月，所给我们带来的这一切！执行编辑刘师同

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The Global Trends of Aftermarket Development

再生市场发展的全球趋势 Luke Goldberg 资深副总裁一、背景 2009年美国的资贷危机像重感冒一样使全球经济患上了重症，在银行、不动产、金融业均受到很大冲击，许多机构大规模裁员（美国失业超过60万人）。由于工作人数的减少导致了打印需求的下降，如花旗集团就暂停了彩色打印，信贷危机导致了全球经济的波动。在经济下滑的同时，也出现了新的行业增长，那就是再生行业的快速成长。汇率的浮动引起原装产品价格的提高（HP两次价格涨幅达到18%），进而扩大了再生市场与原装市场间的价值差异，原装提供更多的空壳，再生成像卡盒进行了技术改造，使其更具有市场

的可行性，再生市场供应商利用原装打印机和耗材越来越便宜的趋势，获得了很好的发展机遇。二、2009 行业的重大发展趋势 1.低于300美元的彩色打印机与四色复印机发生着竞争，在企业中有替代的趋势。低端打印机的寿命在缩短，人们认为修理打印机不划算，从而越来越认可价低质优的彩色打印机，09年彩色多功能复合一体机占销售额的20%，从而推动了彩色打印的全球市场。 2.HP在08/09年推出的新型彩色打印机 CP1215替代HP2600 CP2025/CM 2025替代

办公耗材市场的发展动向

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HP2605/3600 CM2320替代HP2820/2840 CP6015/CM6040 新开发的模具，缩短了打印速度：如P4014/4015/4515替代 HP4200/4300；P2035/2055 替代 HP1160/1320/20 3.09年HP销毁了大量废旧机器，新型打印机占有了更高OEM份额。HP在全球推广新的打印机：HP单色机型， P1005/1006/1505 替代HP1012 。 4.09年HP推出新款彩色打印机： 09年11月HP推出新款彩色打印机-CP4520仅售1,500美元，这是惠普推出速度最快的中等机型，速度高达 42ppm，性价比极高。此款打印机会取代HP4700和4005。首款打印机带有自动关机技术，从而降低能源消耗。 CP5225为宽幅打印机取代HP5500,速度为20ppm，预售价格为1,500美元， 09年11月单色打印机发布-HP P3015: 取代3005，速度高达42ppm，售价为 549美元，属于高性价比机型。 5.惠普虽然是行业里的巨头，但只占有40-50％的市场份额，（其中40％在美国销售）而其中65％属于低端机。 09年HP全球营业额增长4.8% (主要集中在低端机及多功能复合一体机)。惠普打印机在企业市场占有16％-42％的份额，这也是销售下降的原因之一。 6.HP外的其他品牌： Samsung 世界第二的打印机供应商，Brother 最强的SOHO 扮演者， Dell；Oki；Xerox 欲竞争SOHO领域。

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再生市场发展的全球趋势

续

三、各细分产品的增长：传统的黑白打印机09年销量持平，如低端机CM 2320、CM 1017、 CLX 3150、SLX 4725，但09年第一台 HP CM1312 MFP四合一体机由于前所未有的低价，变逐渐具有替代黑白机的趋势。如，M4345；X644；X4730； CM6040MFP，多功能彩色机市场销售都不错。四、09年新出现的行业现象 1.09年空壳价格上升：由于空盒是作为电子垃圾还是再生的资源在一些国家存在着分歧，09年廉价的离岸兼容产品造成需求量的急剧下滑，也迫使空壳价格相应提高。 2.一些大型零售商涌入耗材市场，降低了成本，造成市场竞争白热化。09 年主要体现在35A/ 36A两个成像卡盒型号上。 3.09年彩色打印机需求量快速增长，在一定程度上导致彩色成像卡盒的成本上涨。 4.兼容市场的快速成长再生市场推出了P1505全面系统，距离原装产品的推出时间仅差6个月。 CP4515, CP1518则与OEM产品的推出仅间隔4个月。再生市场90天内将可为新型号提供模具。五、09年行业新变化： 1.09年的挑战是随着OEM升价及战略性调整，提出一个有价值的主题—服务，这种非HP 技术的产品多样化，对市场的反应迅速，服务增加产品的附加值，也增加了品牌影响力。 2.推出彩色化学生物碳粉，这是更为复杂的碳粉技术，它改变碳粉融点，颗粒度更好。彩色化学粉的研究成功，

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是耗材业大事。彩色化学粉的研发使得传统OEM厂家受到冲击，市场份额重组变化明显。HP在2009年销售量仅占到了彩色市场的50%份额。六、OEM 硬件的发展有利于再生市场 1.低速激光及喷墨的硬件发展对于再生市场成长起到了推动作用。市场低成本打印加快了增长，便迅速覆盖了全球所有渠道，这样带来了打印量的增长，耗材及MFP使用量的增长。在彩色打印机方面用到更多的耗材，相应的需求也增长了。 2.OEM硬件向高容量多功能复合一体机的方向发展，所以在销售渠道中，打印量比复印量多出数万倍，客观上 OEM的发展带动了兼容耗材的进一步发展。七、渠道发展趋势 1.消费者/ SOHO 渠道：低端彩色及单色多功能复合一体机的巨大增长(CLP 300/CLX 3160; Dell 1320)，低于100美金的低端彩色机与喷墨机竞争(CLP 300仅售99.00美元)，市场竞争将加剧。主流厂商仍占据较大市场份额，但对于非主流厂商如OKI， SAMSUNG等依然存在发展的空间，随着DELL(1320C)进入到零售渠道，开始进攻企业渠道中，而Xerox则通过逐步缩小在这一市场比例转攻消费者渠道来反击。这一渠道的竞争非常激烈，从而市场也出现了许多选择的机会。 2.中型销售渠道：在打印机与复印机的竞争中，打印机获胜，这也是为什么XEROX转而向非传统渠道进攻的原因。彩色打印的增长，为兼容市场赢得了商机。 HP3500/3600/3800等中端彩色产品的配套解决方案，也为兼容耗材提供了发展的空间。惠普激光打印机每页打印成本比低端激光彩色打印机低50% (0.08-0.10美分)，仍具有较大的竞争

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力。 OfficeJetPro 8000 喷墨系列克服了办公室对墨水的偏见，仍占有很大的市场利润。 3.企业渠道打印机市场发展趋势正在逐渐替代数码复印机。如今办公环境趋于节能环保，台式机的打印机解决了复印机的许多功能，P4515及彩色CP6015将给复印机带来更多的压力。台式打印机对于传统回收商有利，他们可检修以无合同或协议形式出售设备，这样的服务项目有助于攫取市场份额。09年HP以139亿美金收购EDS ，此举标志着HP将触角进一步深入到企业渠道。八、09年再生市场取得的成就 2009年再生市场取得了很大成就，首先再生市场克服了早期的低质产品以及对社会产生的负面形象。他们注重了品牌的品质，关注了公司的形象，开辟了售后的服务渠道上，得到了社会越来越多的认可。取得的成就主要体现几个方面： 1.技术上的投入。品牌兼容厂商在科研上投入了更多的力量，与高等科研机构合作攻关课题，在芯片、固件升级、最新技术（化学、磁性）都有突出的成绩。2. 专利的条款关注。品牌兼容厂商更加关注专利产品的申请和保护，增强这方面的意识，提高了产品的品质。 3.扩大市场占有份额和渠道，加强了品牌的影响力。九、再生行业的健康发展 2009年再生市场整体健康情况良好，OEM硬件的发展趋势；彩色打印机上市；打印机与复印机竞争；世界性低碳经济的大好形势，这一切都对再生市场的发展有利，再生市场要充分利用这个机遇，使自己更快成长起来，创造再生市场美好的明天。全球影像耗材市场有将近700亿美元利润机会! 再生市场应该充分利用当前的发展优势进一步与OEM抢占市场份额。

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A Deep Analysis of Color Transition in Color Printing

深度剖析打印中色彩的转换意图转化意图：可感知、饱和度

一点理解即保持图像鲜艳的色彩而丢失了颜色的准确性。

我们在打印机ICC曲线制作问题的时候，常常会发现对于色彩空间转换中着色方法（Rendering intents）的选用感到迷茫。因此，在这里通过图解可以更直观的比较色彩空间的4 种转换意图的区别。一般来讲，实际设备的色域是不足以重现源空间色彩的，也就是说目标空间小于原空间，当然这不是我们期望的，但实际往往如此，超出目标色彩空间的色彩如何处理，这便是着色方法的问题的由来。ICC共提供了4种着色方案，或者说色域映射方法来处理这一问题，每种方法都是一种妥协和压缩，问题是怎么取舍。这4种方法在(Photoshop)中文版中被分别翻译为：可感知、饱和度、绝对比色、相对比色。可感知（Perceptual Intent）可感知是最常用的一种转换方式。可感知转换方式即在保持所有颜色相互关系不变的基础上，改变源设备色空间中所有的颜色，但使所有颜色在整体感觉上保持不变。

饱和度转换意图下的色块因为这种方法饱和度损失是最大的，饱和度丢失法也许更确切。比较适合于需要分辨颜色相对关系的用途，如科研图像、商业图表等，比如DNA染色图像，或者拍回来火星红外线照片，因为这些应用具体的颜色是什么不重要，分辨颜色的差异更重要。最简单的是比色法（Colorimetric Intents），这种方法保持落在目标色域内颜色不变，而以牺牲色域外颜色为代价。比色法又分两种，一个是ICC绝对比色，另一个是与输出介质关联的相对比色法。绝对比色（ICC-Absolute Colorimetric Intent）绝对比色再现意图主要是为打样而设计的，目的是要在另外的打样设备上模拟出最终输出设备的复制效果。即落在目标色域内的颜色不做任何改变，全部 “复制”过来，不进行源空间与目标空间的白点匹配，而超出目标色域的颜色（溢色）则被简单剪切掉。通俗理解来说，模拟纸白，白色变化很大。

可感知转化意图下的色块我们的眼睛对颜色之间的相互关系较为敏感，而对于颜色的绝对值感觉并不太敏感。如果一副图像中明显包含了一些色域外颜色时，采用可感知意图是一个很好的选择。可感知比较适合较大的RGB色域的相较小的CMYK色域转换使用。通俗一点理解，可以叫做整体的压缩。优点是能保持图像上所有颜色之间的对比关系，缺点是图像上每个颜色都会发生变化，经常可以看到图像整体会变浅之类的。这种方法可以说是兼顾了比色法和饱和度法的优点，旨在保留颜色之间的可视关系，尽管颜色值本身可能有改变，但人眼看起来感觉更自然，此方案由于保持原色彩关系，等比例压缩，所以适合需要高质量的摄影图像。饱和度（Saturation Intent）饱和度实际上是一种线性压缩，饱和度转换方式力求保持颜色的鲜艳度，较为忽略颜色的准确性。它把源设备色空间中最饱和的颜色映射到目标设备中最饱和的颜色。好处是所有的颜色相对关系都没有改变，保留了层次；但是缺点也是明显的，就是所有的颜色都改变了，饱和度降低了，通俗

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绝对比色转换意图下的色块这种做法好处是低饱和区颜色都没有变；缺点是超出目标色域的高饱和度区域色彩完全失去层次。因此不适合一般常规转换，只是在很少的情况下使用。相对比色（Media-Relative Colorimetric Intent）相对色度是要准确复制出色域内的所有颜色，比较源色彩空间与目标色彩空间，先将源的“白色”与目标空间的 “白色”精准对位（不管其色值是否一致），原色彩空间中的“白点”将被置于打印介质的“白”点上（实际上不是

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深度剖析打印中色彩的转换意图

续

真正的白），然后将落在目标色域内的其他颜色以同样的方式进行精确映射和匹配，超出目标色域的溢出颜色会被替换为目标色彩空间内可再生的最相近的颜色。

相对比色转换意图下的色块该方式低饱和色区域颜色得到准确还原，同时符合人眼对媒体白点自动适应的特性，即尽量忠于原始图像的色彩。但是同样损失了溢色部分的层次。相对色度再现意图对于图像复制来说，比感知再现意图是更好的选择，因为它保留了更多原来的颜色，适合色域差别不太大的icc之间的转换。

四种转换意图比较总结：这里对可感知、饱和度、绝对比色、相对比色这 4种转换意图，在色彩映射原理及实际应用上，进行了详细而深入的说明。每一种色彩转换意图，都有着其独特的色彩映射方式，以及不可避免的颜色压缩缺陷。但这并不影响我们按照不同的应用去选择合理的颜色空间转换意图，而针对于打印输出的色彩管理上，建议使用相对比色的转换意图。

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2010 RechargExpo Southeast Asia Reaches New Height

2010中东-东南亚办公耗材展再掀热潮 2010年中东-东南亚办公耗材展自从去年10月开始展开全球招商以来，引起了影像耗材行业对东南亚市场尤其是印度尼西亚市场的关注热潮，在后市场领域具有巨大影响力的多家企业积极热情参与，使得展会展位的预订达到了空前火暴的程度，大面积的特殊展位已经基本销售一空，标准展位在短短3个月内销售突破60%，截止4月底，整体展位预售面积已超过80%。目前距离展会召开还有最后一段时间，仍然有许多影像耗材企业与亚洲再生业接洽，表达参展愿望。而亚洲再生业也将抓住这个时机，进一步扩大2010中东-东南亚办公耗材展览会的全球推广力度，未来我们还将在珠海，澳门，北美，澳洲以及其他关键区域开展推广活动，力图将本届展览会的声势和影响力，相对之前的展会有新的提高。

为主打外，还积极扩展会的外延。首先，我们与印度尼西亚当地最大的电脑IT展览会Festival Komputer 展联合举办。之所以选择与Festival Komputer 展联合举办不仅仅是因为Festival Komputer 展是印度尼西亚当地最负盛名的展览会，每年吸引近千家来自全球的展商以及超过3万名的观众。而且Festival Komputer 展是涵盖了所有影像、打印、复印、设备以及配件的上游下游延伸产品的全能性展会。与他们的联合，势必将使得今年的2010年中东-东南亚办公耗材的展会在全球影响上更加瞩目，也类似的展会的内容更加丰富。尤其是在电脑IT领域的多重相关性，也将为所有参与本届 2010年中东-东南亚办公耗材的人带来更多潜在的商机。展会日程安排丰富，巴厘岛风情迷人

中东-东南亚办公耗材展在印度尼西亚当地倍受瞩目

由于印度尼西亚得天独厚的地理条件，今年的2010年中 2010年中东-东南亚办公耗材展览会移师雅加达的消息东-东南亚办公耗材将为所有参展商安排更加丰富的行程和活在印度尼西亚当地制造了不小的轰动，许多印度尼西亚当地动。的影像耗材企业纷纷表示支持和赞许。相信任何一个对印度尼西亚有所了解的人，都不会愿意而且，本届2010年中东-东南亚办公耗材展还在印度尼错过去巴厘岛体验热带风情的机会，而今年展览会的举办期西亚创造了几个历史第一之最。印度尼西亚当地第一届影像间，正是印度尼西亚巴厘岛旅游的最佳时节，这里完全无污耗材专业领域展会、印度尼西亚最大规模的兼容耗材领域展染的海水和沙滩，将是您在漫长而劳累的商务活动之后，最会以及印度尼西亚第一个与当地展会结合的特殊领域展会。好的休闲享受。在世界上最完美的度假胜地，放松心情，尽这些特点和特色，确保了2010年中东-东南亚办公耗材情享受大自然的美好和东南亚独特的人文风情，相信会更让展真正立足于印度尼西您觉得本次的旅程不虚此亚市场，积极推动中国 “我很高兴听到这个展会选择了雅加达。本届展会将证明行。和欧美影像耗材企业，这里的市场是本地区最大的，最有潜力和开发价值的。通过而在雅加达当地，您还尤其是兼容耗材企业与本次的展会，我将可以从参加展会的全球参展商中找到供应可以在展览会开始的当天，印度尼西亚当地企业合来源，而不必再海外奔波。我将需要包括墨粉和打印机配件参与到我们在雅加达豪华著作力度的目标的实现。等产品的供货商。” 名的苏丹饭店举办的盛大的 ——Elang Owen, PT Kharisma Pelita Abadi公司欢迎晚宴，届时，将有来自同时也为广大影像耗材企业增加在东南亚市场 “本届的展会将有利于印度尼西亚的国内市场，我们一直全球的兼容耗材市场的领军的占有力度，扩展东南只能前往海外还寻找产品的供货来源。而在2010年中东-东南人物和精英人士与您一道，亚市场业务起到了助力亚办公耗材展上我们将不再需要如此” 共同享用丰盛的自助美食， ——Ade Herlandie, PT Herlyk Citra Prima 以及由专业的表演团队带来作用。相信今年的2010 “我希望通过这个展览将提高我们的政府对再制造耗材行的具有东南亚民族特色的舞年中东-东南亚办公耗业的关注。我也很希望能从那些希望在印度尼西亚这里扩大蹈和演出。在这样宜人的环材展，将成为所有参与市场的制造商那里争取更多的独家经营权” 境当中，与志同道合的同道 ——Albert Ong, Indocart 人士一起热烈讨论影像耗材到本届展会的业界同仁在东南亚市场上新的坐 “这太棒了，亚洲再生业将在雅加达举办的下一届的中领域的焦点问题，交换彼此标点。东-东南亚办公耗材展。当然，我们会通过各种途径支持这项的心得和体验，也会让您收活动。我们有大型优良的再制造设施在茂物，而且有专注于益良多。与东南亚最著名的电脑质量控制的管理团队。我们有能力进行合同生产，并希望大总之，7月14，让我们 IT展合办，展会内容更家在参加本届展览会的时候来到我们茂物参观。我们也有意相会在印度尼西亚雅加达，向与来自任何国家的对Veneta System系统感兴趣的客户，探讨加多样相会在2010年中东-东南亚进行特许经营或建立合适的海外合作伙伴关系。” 2010年中东-东南 ——Iwansja Gunawan, PT Veneta Indonesia 办公耗材展。我们真诚的期亚办公耗材展除了继续待您的参与！以东南亚新兴耗材市场

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2010 RechargExpo South East Asia Exhibitor List & Information (Part 2)

2010中东-东南亚办公耗材展部分展商信息(第二部分) 北京兰杰办公设备配件开发部 Booth NO.: A001 Website: www.lanjieparts.com

南京爱宝文仪有限公司 Booth NO.: B012 Website: www.chinaaebo.com

嘉兴亚中色带有限公司 Booth NO.: B035 Website: www.klidar.com

广州鹏扬办公耗材有限公司 Booth NO.: A009 Website: www.jf-toner.cn

广州众诺电子科技有限公司 Booth NO.: B012B Website: www.zhono.com

Union Computer Suppies Limited Booth NO.: B035B Website: www. unioncomputersupplies.com

Rechargeast Booth NO.: A016 Website: www.rechargeast.com

大连富士山办公设备有限公司 Booth NO.: B013 Website: www.fujisan-ttr.com

Eurotrade Booth NO.: A019 Website: www.etmag.com

广州鼎瑞电子科技有限公司 Booth NO.: B014 Website: www.kalonhk.com

TonerTeck Corp. Booth NO.: A022 Website: www.tonerteck.com

珠海艾嘉电子科技有限公司 Booth NO.: B016 Website: www.abcolor.org

康之昕科技（深圳）有限公司 Booth NO.: A034 Website: www.dongzhixin.com

印美打印技术（深圳）有限公司 Booth NO.: B020 Website: www.imageprintech.com

东莞印可捷纳米喷墨制品有限公司 Booth NO.: B003B Website: www.nano-inkjet.com

优胜科技 Booth NO.: B022 Website: www.youth99.com

骏兴国际实业有限公司 Booth NO.: B005 Website: www.chinaciss.com

Sinotron United Pte Ltd. Booth NO.: B026 Website: www.sinotron.biz

Static Control Component,Inc. Booth NO.: B006 Website: www.scc-inc.com

天津市纵深办公设备科技有限公司 Booth NO.: B027 Website: www.suncopyer.cn

Nikko Group Pte. Ltd. Booth NO.: B008 Website: www.nikkogroup.biz

Valley Supplies Booth NO.: B028 Website: www.valleysupplies.com

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安徽华邦特种纸业有限公司 Booth NO.: B036 Website: www.huabangzhiye.cn / www.gongchang.com 亚洲打印耗材展览会 Booth NO.: B039 Website: www.rechinaexpo.com 佛山市日星办公设备有限公司 Booth NO.: B044 / B045 Website: www.yatsing.cn 珠海日辰数码科技有限公司 Booth NO.: B046 Website: www.richeng.com.cn 铭智科技股份有限公司 Booth NO.: B047 Website: www.ivecom.com.tw 深圳贝克尔办公设备有限公司 Booth NO.: B048 Website: www.backercn.com 先锋办公设备有限公司 Booth NO.: B049 Website: www.cnxf.com.cn 激宇（国际）私人有限公司 Booth NO.: B050 Website: www.megalasers.com

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RechargExpo to Hold Gala Dinner

2010中东-东南亚办公耗材展将举办欢迎晚宴亚洲再生业将于7月14号的晚上在印度尼西亚首都雅加达的苏丹饭店举办盛大的欢迎晚宴！我们热情的欢迎您与影像耗材企业的领导者，以及业界的同仁一道，共同享用美味丰盛的印尼风情晚宴，欣赏由印度尼西亚当地著名演出团体“Geneima Taruna Mekar”带来的具有巴厘岛特色的印尼传统舞蹈和表演。以上所有晚宴以及演出的价格仅需35美元而已！如果您需要参加晚宴或参与本次的活动，您可以登陆我们的网站www.rechargeasia.com查询相关信息，或者联系我们的相关人员：亚洲再生业郝小姐（Jessica Hao）美国办公室： 626.309.0858 中国办公室： 86.10.5126.5580 电子信箱： info@rechargeasia.com 我们期待您的光临！

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RECHARGEasia

• MAY 2010 •

MARKETING / 市场动态 RECHARGEasia

ASEAN Trade Center Helps SMEs Penetrate New Markets

东盟将成中国中小企业投资热点上半年双边贸易额达1158亿美元同比增 25.8％高出中美中日约10个百分点

今年上半年，中国与东盟双方贸易额达1158亿美元，比去年同期增长 25.8％，超过中美贸易12.6％、中日贸易17.9％的增速。这一数字表明，在美国“次贷危机”引发的全球金融危机、欧美市场需求萎缩情况下，中小企业进军东盟商机凸显。东盟10国经济发展水平不同，却是全球经济发展较快的地区之一，按2001 年11月13日第五次东盟与中国领导人会议宣布十年内建成中国－东盟自由贸易区的规划，自由贸易区建成后将形成一个拥有19亿消费者、近3万亿美元国内生产总值、2.5万亿美元贸易总量的经济区。资料显示，外向性很强的东盟国家，2001-2007年间对外贸易以每年 11.3％的速度增长，其中与中国之间的贸易每年以26.7％的平均速度增长。目前中国与东盟已互为第四大贸易伙伴，

2007年的双边贸易额为2025亿美元，占全球贸易总额的13.7％，占亚洲贸易总额的近一半，2008年预计贸易总额和各项比例有望再创新高。这为双边中小企业投资合作奠定了良好的基础。事实上，中小企业投资东盟已引起了中国与东盟政府的关注，并为中小企业投资东盟提供更为便利的条件。柬埔寨首相洪森在第五届中国－东盟博览会上表示，投资领域的合作，对于建立中国－东盟自贸区至关重要，投资合作的对话和经验的交流，将不仅促进中国与东盟之间的相互投资，同时也会帮助各国政府改善各国政府的投资环境。中小企业的发展同样也是经济发展的重要组成部分，也是中国和东盟各国发展战略的一个重要组成部分，东盟和各国政府应该紧密合作，为中小企业提供必要的支持。柬埔寨是第五届中国－东盟博览会主题国，洪森此番在博览会上对中小企业投资东盟的表态，在一定程度上可以说就是东盟10国的态度。

与之相对应的是，中国国务院副总理王岐山日前在出席第五届中国－东盟博览会时说，面对国际形势发生复杂变化和国内出现困难的情况，中国政府已经并将继续采取措施应对外部冲击，努力保持经济稳定、金融稳定、资本市场稳定。在王岐山提出加强中国与东盟经贸合作的四方面建议中，支持中小企业发展就位列其中。另据相关方面的消息，中国商务部目前已批准19个境外经济贸易合作区，这些境外经济贸易合作区可以帮助到合作区内投资的中国企业协调企业与当地政府的关系，这将在一定程度上解决中小企业实力弱小、不熟悉国外投资环境的投资障碍。而在未来10年，中国在外国设立的境外经济贸易区将达到50个。有关人士表示，随着中国－东盟自由贸易区建设进程加快以及美国“次贷危机”引起欧美市场需求萎缩的推动下，东盟市场将是中小企业关注与投资的一个热点。

China Welcomes New Opportunities in Aftermarket Development

中国打印耗材市场迎来发展新机遇 2010年整体打印耗材市场将同比增长10.0%

经历了跌宕起伏的2009年全球经济危机，2010年中国打印耗材市场中不论是拥有打印机专利技术的原装厂商，还是拥有全球最大规模通用耗材生产量的通用厂商，都展现出了新的发展特点，两者之间的竞争也推动了打印耗材市场的发展。根据IDC 发布的调研跟踪报告《中国打印耗材市场 2010-2014年预测与分析》，2009年中国打印耗材市场实际销售收入达到76.9亿元人民币，喷墨市场由于中小型通用耗

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MAY 2010

材厂商受到金融危机的影响，加上连供系统导致的墨盒产品滞售现象，喷墨耗材出货量2009年同比降低了2.7%，而激光耗材市场虽然增速减缓，但依旧实现了5.8%的增长。在稳定增长的打印机保有量和逐步恢复的整体经济环境带动下，IDC 对中国打印耗材市场前景依然持乐观态度，预计2010年喷墨耗材同比增长5.9%，激光耗材同比增长21.7%，未来5年喷墨和激光整体市场出货量将保持9.1%的复合增长率，2014年销售收入将达到108.7亿元人民币。 IDC亚太区研究副总裁霍锦洁女士说：“2009年亚太地区整体打印耗材市场总出货量达到1.76亿支，其中中国在亚太地区保持市场份额第一，达到28.6%。因此各国际厂商都最为重视中国市场的状况。我们预期，各主流厂商将继续关注利润回报率较高的打印耗材市场，并将投入大量精力与资金开展中国业务，开发更多的应用市场，推动中国打印耗材市场的快速增长。” IDC中国计算机系统研究部高级分析师霍原光认为，随着商用喷墨打印市场的兴起和一体机市场的扩张，以及激光打印机应用的普及，未来数年在打印耗材市场，原装耗材厂商和通用耗材厂商之间的竞争将愈加激烈。产品技术和质量

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RECHARGEasia

• MAY 2010 • 93

MARKETING / 市场动态 RECHARGEasia

中国打印耗材市场迎来发展新机遇

续

上的提升和不断拓展的细分市场将吸引众多厂商凭借各自的产品优势参与争夺耗材市场，未来五年内中国打印耗材市场规模将保持增长态势并迎来新的发展机遇，中国打印耗材市场呈现如下特征： 1. 主流打印机厂商力推商喷产品，打印喷墨市场潜力犹存打印喷墨市场经过多年的发展，从最初的单色加彩色的组合墨盒，逐步发展到系列的分体墨盒，喷墨技术有了飞跃式的发展。但是当应用在办公输出时，与激光打印机相比不具备性价比上的优势。因此，虽然喷墨打印机市场保有量巨大，喷墨耗材的增长却相对缓慢。然而近几年，主流厂商纷纷推出了基于自身技术特点的全新理念的商喷打印机，使用户的打印成本可以匹敌激光打印机，尤其是A3幅面商喷产品，无论是初始购买成本和后期耗材的购买成本都不逊色于彩色激光打印机。所以，随着用户的彩色输出需求不断增长，加上商喷产品线的不断丰富，喷墨耗材市场依旧有较大的增长潜力。 2. 激光打印耗材市场依托不断扩大的激光打印机保有量，保持高速增长激光打印机凭借稳定的输出质量和经济的打印成本获得了广大用户的认可，使得整机的市场保有量不断扩大，庞大的规模效应拉动了激光打印耗材出货量，使其保持了年复合 18.3%的增速。2009年激光打印机的市场保有量已经达到了 1260万台，而彩色激光机应用的普及和激光打印机在打印服务外包领域的渗透，都有力的推动了激光耗材市场的增长。

3. 通用耗材厂商对政府行业的切入加速了原装和通用厂商之间的竞争历经10余年的发展，通用耗材厂商中已经形成了几家龙头企业，并有数十家中等规模的企业不断崭露头角。随着企业不断投入研发和市场推广，通用耗材有了更规范的发展，其出货量已占中国整体耗材市场的34.7%。尤为重要的是，通用耗材凭借低廉的价格和不断提升的品质，切入了过去曾经是原装耗材独占的政府采购环节，这是通用耗材厂商与原装厂商市场竞争过程中的一个有力突破，尤其是在激光耗材市场，通用激光耗材的售价大幅度低于原装耗材。与此同时，通用耗材厂商致力于完善售后服务体系，在全国范围内形成了知名度和认可度较高的通用品牌，这也导致原装和通用耗材产品在更广泛的领域产生竞争。而在打印耗材的技术专利领域，通用厂商吸取了以往多次专利纠纷的经验教训，已经意识到创新带来的话语权，更加注重研发的投入以获得专利，对于政府行业的渗透显然是在此基础上的市场竞争策略的体现。可以预见，原装和通用耗材厂商的竞争已经从专利层面逐步深化到细分行业，并将引发多层次、多领域的打印耗材市场的角逐。2010年二者的博弈将更趋于规范化和深层次化。 2010年，随着政府对假冒耗材的有效打击以及原装耗材厂商防伪技术的升级，非法假冒耗材产品将受到有效的抑制。全球经济回暖后的中国打印耗材市场将在激烈的市场竞争中迎来新的发展机遇。

4 Highlights in the 2010 Inkjet Printer Market

2010年喷墨打印机市场的四大看点应该说，最近两年的喷墨打印市场是黯然的，毕竟，在2005年，惠普的 SPT打印技术给人留下了太过于深刻的印象。惠普的SPT打印技术的成功，在于其让喷墨打印机彻底摆脱了“老大难” 的帽子，从打印速度、打印成本和打印稳定性上，实现了全面的飞跃。这边质

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MAY 2010

的辩护直接催生了商务喷墨打印机的诞生，这也让喷墨打印机第一次，在桌面商务打印市场，对激光打印机形成了威胁。如果我们简单的拿一款商务喷墨打印机（例如惠普pro8000）和一款桌面激光打印机（例如惠普 LaserJetP1505）进行性能上的对比，我们会发现，无论在打印速度、打印成本抑或连续输出上，喷墨都不落下风。甚至，在节约能源、降低耗电方面，

捷”打印技术、爱普生Bi-ink双黑墨打印头技术、富士施乐的彩色喷蜡技术、爱普生时机虹彩墨水技术、乃至 EpsonStylusPro9710/7710新品的双五色的墨水系统设计技术等等，都只是在原有基础之上做的技术提升，而不是划时代的更迭。应该说，作为行业从业者，见证了辉煌之后，依然期待是可以理解的。不过理性来看，一种划时代技术的到来，必然会带来行业产品的更新换代，可事实上，目前喷墨技术的带来的

喷墨还更胜一筹。这，就是 SPT给我们带来的行业变化。这种巨大的变化之后，是连续4年的平庸。虽然期间也诞生了惠普的“安

衍生品—商务喷墨打印机还没有最终占领说面商务打印市场。因此，除了进一步加强产品在稳定性上的表现之外， 2010的喷墨打印新品会否借助国家节能减排的口号，为产品增加一些例如

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• MAY 2010 • 95

MARKETING / 市场动态 RECHARGEasia

2010年喷墨打印机市场的四大看点

自动双面打印等功能呢？即便不能行业剧变，如果能够带来些许实惠的设计和技术更新，也是令人期待和振奋的。既然说到了技术变革，接下来就要说商喷，因为商喷是喷墨技术革新的最直接受益者。即惠普推出自己的商务喷墨打印机之后，爱普生随机也推出了自己的商务喷墨打印机，并将商务喷墨的概念做了进一步的衍伸。爱普生不仅在商务办公打印机中，采用了商务喷墨的概念，同时还将自己后来推出的学生系列产品 ME30，ME300也融入了商喷的大阵营中。对于普通用户而言，能够花购买喷墨打印机的钱，获得桌面激光打印机的性能和效率，这种兴奋无需多言。这也直接带来了销售量的提升和市场认同。但在更为高端的商业应用中，用户对喷墨产品也提出了新的要求：如何降低频繁更换墨盒的频次？如何进一步提高喷墨打印机的稳定性？如何实现大批量打印？应该说，商喷在应用中，应该是全面胜出的，但对于专属商用乃至企业商用方面，商喷目前的技术还不足与和激光打印机抗衡。此外，在我做的一个地面体验小活动中，有用户指出：采用草稿模式，的确可以降低成本，但此时商喷的输出效果和激光的普通输出效果有差距，有明显的断线，虽然不影响查看，但多少给人偷工减料的感觉。眼下，商喷可以说在速度上已经没有阻碍，之所以还不能得到广泛认同，是还没有让用户理解商用和桌面商用的差别。当然，如果商喷能够进一步提高自己的稳定性，并提供大容量的耗材，不仅会获得更多市场认同，还能获得更多的市场份额。但，这会在2010年有答案么？打印成本能否进一步降低?从0.25 到0.12再到现在最低的0.09元，喷墨打印机打印成本的递减,这是个好兆头，因为厂商开始注意到用户需求的满足，在市场份额上的贡献。在2010，我们还能见证喷墨打印成本的进一步下降么？考虑成本能否进一步下降，要看是技术使然还是人为创造。在惠普提出了 SPT技术之后，其独特的墨水系统结构

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续

设计让墨水得到了充分利用，这也导致了打印成本的降低。而2009年，创造 0.09元低成本奇迹的，依然是惠普。其旗下的惠普DeskjetK109a在测试下，单张打印成本仅为0.09元，不过这是在惠普做了墨盒价格调整之后。惠普之前的D2468等低价喷墨打印机，其墨盒售价普遍在百元以上，而 DeskjetK109a得售价在市场中约为70 元左右。当价格做了下调，整体成本自然会水退船低。因此不难看出，低成本的到来，SPT技术是是始作俑者，但真正实现市场最低价成本的，实际上还是价格。0.09元的单张打印成本已经可以为广大消费者所接受，接下来的，是能否实现行业共识，毕竟目前还只有惠普一家能够做到如此低的打印成本。当然，我们也不应忘记国内耗材和连续供墨系统。国内耗材和连续供墨并不能对成本进一步降低造成直接影响。首先是国内墨盒的售价。目前凡是具有再生产技术的耗材厂商，例如天威、格之格，其流水线做出来的产品，并不比惠普们便宜多少，有的价格甚至还超出，在价格没有降到足够低之前，怎么可能影响整个行业的成本下跌呢？至于连续供墨，直到目前为止，对于这个产品和技术的维修投诉时有发生，其在墨水采用和耐光、耐氧化等方面的技术瓶颈短期内都无法实现突破。如是，一个不成熟的产品，又谈何撬动乃至影响原有的打印成本平衡呢？行业细分和新市场的开辟? 目前喷墨打印机在国内市场的应用还比较有限。如果把喷墨打印分成类别，逐个分析的话，目前的喷墨打印产品主要分为4个应用方面：家用、照片应用、桌面商用和行业应用。其中家用包括学生应用，其代表产品有惠普DeskjetK109a、爱普生的ME300 以及佳能PIXMAiP1880等，照片应用则有爱普生StylusPhotoT50,佳能 PIXMAiP4680，惠普PhotosmartD5368 等等，商用则是商喷，代表产品有惠普 pro8000，惠普OfficejetProK8600，爱普生MEoffice1100，爱普生MEoffice70 等等，行业应用则主要集中在大幅面输出等方面，EpsonStylusPro9710/7710

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是目前的新品的代表。如此多的产品，如此多的对应类型，实际上，还是没有充分挖掘出行业用户的需求。这里最充分的例子，就是之前厂商们对于家用打印市场的判断。早先对于家用市场，厂商将其笼统定义为soho，之后发现，虽然都是soho打印，但一部分是自主办公，还有相当一部分是学生打印需求。之后，诞生了学生机，最终在市场获得成功。这其中最为明显的就是爱普生。虽然很多应用可以直接作用于消费者，但各种原因导致消费者和厂商之间没有形成很好的沟通，例如在影楼的婚纱照打印和艺术微喷，就有相当一部分自主需求的消费者。在沟通中，厂商对于市场细分和用户群体重新定义有了新的愿望。如果在2010年，在用户中能够兴起一阵照片打印潮或者个性打印潮，乃至一些行业特定需求的爆发，比如设计行业的专属需求等，这都是有可能的。只是通过什么方法来打开这扇门，我想很多人和我同样关注。对于2010年，应该说充满希望。因为2009年，喷墨打印行业已经经历了足够多的挫折和平庸，对于2010的喷墨打印机市场，我们期待它更好的明天。

Note: If you have any qu estion about the rem an ufa ctu rin g tec hn olo gy or if you have other pu zzles you need to solve, you may contact Recharge Asia Magazine for more help. We als o we lco me yo u to sha re yo ur ex pe rie nce an d rem an ufa ctu rin g tips. Email: news@rechar geasia.com

如果您有任何关于再生方面的技术问题,您可以联系我们，获得帮助。我们也将非常高兴的与您一起分享您关于打印耗材再生方面的经验和心得。

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The First 3D Bio Printer R & D Succeeds

人体器官"按需打印" 全球首台3D生物打印机出炉内容摘要: 器官移植拯救了很多人的生命，但这项技术同时也存在着器官来源不足、排异反应难以避免等弊端。我们可以大胆畅想，或许某一天，我们只需要轻轻按下按钮，就能让3D生物打印机制造出我们所需要的器官。

器官移植拯救了很多人的生命，但这项技术同时也存在着器官来源不足、排异反应难以避免等弊端。那么，能否像打印纸张一样打印器官呢？这看似不可能的事情在科学家手中却已经初步变成了现实。最近，澳大利亚Invetech公司和美国Organovo公司携手研制出了全球首台商业化3D生物打印机。

该打印机就像普通打印机一样，只不过普通打印机的原材料是墨水和纸，而新生物打印机的原料是人体细胞。研究人员采用事先提取好的活体，进行组合排列，打印出所需要的细胞，误差可以控制在20微米以内，得到的器官可以显著降低排异反应。这台3D打印机一次制造出器官的一层细胞，对于更为复杂的器官，打印机就在一个提前预备好的支架上排列细胞。目前，这种打印机还处于实验阶段，但研发人员希望其最终能够让人类随时更换细胞。生物打印机“大小通吃” 据英国《经济学家》杂志报道，这台新款3D生物打印机由总部位于美国圣迭戈、主要从事可再生医药研发的 Organovo公司以及总部位于澳大利亚墨尔本的工程和自动化公司Invetech携手研发而成，其“身价”为20万美元左右，能够打印人体的组织和器官，包括动脉和静脉血管以及其他身体器官，最终让人类实现能够随时换器官的远景目标。 Organovo公司总裁基思·墨菲表

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示，该打印机可以打印出小到牙齿大到血管网在内的身体器官，其潜在用途非常广泛，但目前他们只打算用这款打印机复制一些简单的器官，比如皮肤、肌肉和较短的血管等，而且主要以研究为目的。不过，墨菲表示，公司希望在5 年内完成临床试验后，用该打印机打印搭桥手术中作为“桥梁”的血管，随后打印更大、更复杂的人体器官。另外，由于该机器能够打印分岔的管状器官，因此，它也能够制造维持肾脏、肝脏、心脏等较大的活动血管网。 Organovo公司的生物打印机工作原理类似于在工业中用于制造部件和功能模型的快速成型机。这种打印机工作起来就像喷墨打印机，只不过它是三维的。研究人员首先从成年病人的骨髓和脂肪中提取出干细胞，通过采用不同的成长因子，这些细胞能够被分化成不同类型的其他细胞；然后他们再将这些细胞弄成液滴，每个液滴中包含1万到3万个细胞。液滴在打印机中沉淀并聚合在一起，形成一个结构。打印头每经过一次，进行打印操作的底座就下移一个刻度，通过这种方式，打印的物体逐渐成型。如果要打印组织中的空间和复杂形状，研究人员会先用水溶性材料打印一个“支架”，一旦完成打印就清洗掉支架。墨菲表示，他们的生物打印机还能使用其他种类的细胞和支撑材料，可以把肝脏细胞放在预先建好的肝脏形状的支架上，或者使用其来复制衬层和结缔组织，最后成长为一颗牙齿。这种机器也可以放进一个标准实验室的生物安全柜，在其中进行无菌操作。Invetech公司也研发出了一种以激光为基础的刻度系统，确保两个打印头都能够精确地存储材料，还可以用电脑制图系统来设计人体器官的剖面图。应用前景广阔研究人员很早就发现，当把一小簇细胞挨着放置时，它们会游到一起， www.rechargeasia.com

融合并自行组织起来。科学家也在探索各种各样的技术，为细胞营造良好的环境，让细胞成长为功能性的身体器官，生物打印机是其中一个很好的尝试。早在2004年，美国南加州克莱姆森大学的研究人员就发明了一种新的打印方式，他们在“喷墨打印机的墨盒” （工作原理类似于喷墨打印机的一种微型打印机）里装入动物细胞，然后通过使用AutoCAD等设计软件，设计和制造出了心脏组织。克莱姆森大学的研究人员成功地再造了老鼠的骨组织，他们的远期目标是能够制造出人体器官。无独有偶，美国北卡罗来纳州威克弗里斯特大学医学再生研究所浸信医疗中心的安东尼·阿塔拉和美国南加州克莱姆森大学的托马斯·博兰德也在研究使用“生物墨水”来打印皮肤组织，进而移植到皮肤烧伤的人身上。阿塔拉表示，他们也采用了喷墨打印机来复制器官，只是用细胞代替了印油。打印一个心脏需要花40分钟，然后培养46小时，接着研究人员看到显微镜下的心肌细胞收缩。阿塔拉博士还在试验采用另一个打印头来设置用一种糖基水凝胶制作的支架。这不会干扰细胞，也不会和细

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人体器官"按需打印" 全球首台3D生物打印机出炉

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研究人员托马斯·博兰德也在开发一种微型打印机的过程中受到启发，于是转而开发“蛋白质打印机”。他开始的时候只是打印蛋白质，接着又尝试打印细胞。博兰德承认，一开始人们都认为这种想法太过荒谬，不过在他们了解了打印机的工作原理之后，就会认可这种方法。科学家们表示，生物打印机能够帮助医生去研究、扫描和复制病人所需要的器官，并能改进现在的医疗服务方式，他们相信不久就能用这种打印机制造出人体组织。胞黏在一起。一旦打印过程完成，该结构会被搁置一到两天，让液滴融合。当器官成熟，研究人员将从外部剥离这种水凝胶。

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“按需打印”或成现实有些研究人员认为，有朝一日，这样的机器或许能够把组织和器官直接复

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印进入人体。的确如此，阿塔拉博士正在研制一种机器，能够扫描需要皮肤移植的身体器官，然后直接在其上复制皮肤。至于较大的身体器官，Organovo 公司的创始人之、美国密苏里大学的加博尔·福尔加奇博士认为，它们可以有不同的形状。例如，人造肾脏不需要和真肾长得一模一样，也不需要具有真肾的所有特征，它只需要能够清除血管中的垃圾就可以了。那些苦苦等候器官移植的人也不太介意移植器官的样子，只要这些器官能够工作，并且能够改善病人的身体状况就行。既然3D生物打印机可以按需打印人体器官，研究人员、外科医生和病人也可能不再需要对捐赠器官翘首以盼。我们可以大胆畅想，或许某一天，我们只需要轻轻按下按钮，就能让3D生物打印机制造出我们所需要的器官。

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Why Choose to Participate in ReChina 2010

为什么选择ReChina亚洲打印展第六届ReChina亚洲打印耗材展览会于2009年12月2-4 日在上海新国际博览中心成功举办。展会盛况空前，汇聚了众多极具竞争力的打印耗材供应资源和大量前来参观采购、洽谈业务的专业人士。展会规模再创新高，国内外参展公司达到420家，来自全球各地的专业观众人数达到10,128人，展出面积突破20000平方米。 2010年第七届ReChina亚洲打印耗材展览会将于9月 27-29日在中国上海举行。在2009年展会获得巨大成功的基础上，依靠强大的品牌和规模优势，加上2010年上海世博会的吸引力，2010年将是ReChina亚洲打印展辉煌的一年，预计将有470家打印耗材企业参展，国内外专业观众人数将达到12,000人。在中美主办方的精心策划和全球大力推广下， 2010年ReChina亚洲打印展将是打印耗材行业的又一次盛会。选择ReChina亚洲打印展的理由

1. ReChina亚洲打印展观众数量大。2009年专业观众人数达到10128人。专业观众越多，参展公司的订单和业务合作机会就越多。2010年专业观众人数预计将达到12000人。 2. ReChina亚洲打印展观众质量高。专业观众全部是从事打印耗材行业的管理、技术、贸易等专业人员。2009年，专业观众来自70多个国家和地区，中国专业观众人数为8500 多人，海外专业观众达到1582人。观众中新面孔多，参展商在上海ReChina亚洲打印展上能接洽到很多新客户。 3. ReChina亚洲打印展的供应资源最广。2009年， 420家参展公司来自全球各地。国内参展公司不仅包括华南地区、还包括华东、华北、东北、华中以及西部地区。 ReChina亚洲打印展吸引了很多海外参展商，2009年共有来自14个国家和地区的77家海外公司参展。每年还有近100家新公司前来参展，为ReChina展会带来了新的活力。 4. 上海城市在国际上的吸引力也是吸引观众的观众原因之一。特别是2010年，规模宏大的世博会在上海举行，全球 7000万以上观众要来看世博。打印耗材行业的观众也将毫不犹豫地来上海参观ReChina亚洲打印展同时参观世博会。 2010年亚洲打印展主办方向海外专业观众免费赠送世博会门票，无疑将吸引更多的海外专业观众来参观。 5. 2010年上海ReChina亚洲打印展的时间为9月27-29 日。由于ReChina亚洲打印展多年良好发展的规模和品牌效应，绝大部分观众都将唯一选择上海展会，因为上海展会的规模大资源多。对于少数先去参观珠海展会的观众，他们也绝不会放弃行业内最大的展会，在珠海1-2天之后的9月

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27日可以来上海继续参观后两天的ReChina展会。因为上海 ReChina亚洲打印展有100多家参展公司珠海没有，专业观众不会放弃这部分宝贵的资源。而且大部分观众将计划顺便参观上海世博会。 ReChina亚洲打印展中美主办方，持续不断地在全球大力宣传推广。著名的《Recharger Magazine》打印耗材新媒体《RePrint 打印时代》每期都向打印耗材行业数以万计的管理和专业人员介绍ReChina亚洲打印展的亮点、优势和发展情况，稳定并扩大了观众人数。ReChina亚洲打印展参加全球16个同类型展会，与27家打印耗材行业媒体合作，全方位不间断的宣传推广，使ReChina亚洲打印展形成了强大的连续发展的动力。 2010年ReChina亚洲打印展展位预订情况 2010年第七届ReChina亚洲打印耗材展览会将于9月 27-29日在中国上海举行。在2009年展会获得巨大成功的基础上，依靠强大的品牌和规模优势，加上2010年上海世博会的吸引力，在中美主办方的精心策划和全球大力推广下， 2010年将是ReChina亚洲打印展辉煌的一年，预计将有470家打印耗材企业参展，国内外专业观众人数将达到12,000人。目前ReChina 2010亚洲打印展发展顺利，展位预定取得了令人欣慰的成果。展位预订提早作为全球最大的打印耗材展览会，ReChina亚洲打印展的规模2009年又进一步扩大，参展公司达到420家，专业观众达到10128人，展会取得了圆满成功。参展商们普遍认下一届展会将更大更好，纷纷提早预订2010年ReChina亚洲打印展展位，抢占好位置。从展会开幕的12月2日早上到闭幕的 12月4日下午，前来预定2010年展位的展商，争先恐后络绎不绝，2009年的展会现场就有208家参展公司预订了2010年 ReChina亚洲打印展的展位，比往年明显提早。展位面积扩大 ReChina亚洲打印展连年扩大越办越好，取得了国内外参展商的极大信任和支持。2010年很多参展公司扩大展位面积：宁波钜源、伯产OPC、LG化学、吉瑞化工、永光光电、山鸣公司、展德光电、广州精惠、东莞恒轩、广州新原等上百家公司加大了2010年上海ReChina亚洲打印展面积，显示了参展商们对2010年ReChina亚洲打印展充满了信心。距离展会开始还有7个月之久ReChina2010亚洲打印展75% 的面积已经被预订。老参展商回归 ReChina2009 亚洲打印展盛况空前，参展商和观众都取得了满意的收获，出乎部分参展商的预料。看到此情此

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为什么选择ReChina亚洲打印展

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景，PARK&OPC、金瑞治、大连富迪、杭州旗捷、CEMS、 LVL 、Grin、能率等23家未参加2009年ReChina亚洲打印展的公司也按捺不住，早早预定了2010年ReChina亚洲打印展展位。有些参展商感叹道：“每年ReChina亚洲打印展我们都参展，2009年没去，想换个别的展会看看，结果还真的不行，还是ReChina亚洲打印展好。” 新参展商加入

PANA、美国NUPRO、UNINET、COMBASE、上海安尔雅、广州麦普等近100家国内外参展公司将唯一选择ReChina2010 亚洲打印展。ReChina亚洲打印展独有的参展商，为展会提供了不可替代的丰富的供应资源，专业观众不会放弃这部分宝贵的资源，所以ReChina亚洲打印展的观众也最多。全球打印耗材行业人士2010年汇聚上海，不仅参加 ReChina亚洲打印展而且可参观精彩纷呈的上海世博会。

每年ReChina亚洲打印展都有很多新展商，他们以前从来未参加过ReChina亚洲打印展，选择上海展会是因为他们从同行中了解到了ReChina亚洲打印展是最大最好的展会。截至2010年2月26日，有22家新展商预定了2010年上海展会展位，其中包括钰涵纸业、天通电子、广州靖鹰、日商荣和、天河实业、北京美克、上海韩罗、欧亚精密等等。他们的加入为2010年ReChina亚洲打印耗材展览会注入新的活力，同时也将会为展会带来更多新观众。唯一选择上海虽然同期还有其它展会，但很多公司将唯一选择上海。 ReChina亚洲打印展多年良好发展的规模和品牌效应，专业观众最多，业务机会最多。韩国LG化学、北京莱盛、印度

China Cultural & Office Equipment Association Organizes Research and Study Seminar

中国文办协会组织召开研讨会近期，中国文化办公设备制造行业协会分别在北京和珠海组织召开了两次中国废弃电器电子产品回收处理基金实施方案办公设备课题组研讨会。《废弃电器电子产品回收处理管理条例》2009年2月以国务院第551号令发布，于2011年1月1日起实施。根据该管理条例第七条“国家建立废弃电器电子产品处理基金，用于废弃电器电子产品回收处理费用的补贴。电器电子产品生产者、进口电器电子产品的收货人或者其代理人应当按照规定履行废弃电器电子产品处理基金的缴纳义务。”以及相关条款的规定，国家环保部污染防治司组织成立《废弃电器电子回收处理基金》课题组，分10个子课题开展研究，其中复印机、打印机等办公设备子课题由中国文化办公设备制造行业协会负责。参加北京研讨会的有，环保部2010 《废弃电器电子回收处理基金》课题负责人、国家发改委产业研究所处长许江 104

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萍博士，中国文化办公设备制造行业协会朱明凯理事长，中国文化办公设备制造行业协会副理事长兼秘书长马文彦，办公设备子课题负责人冷欣新、王立群，以及复印机和打印机等办公设备制造企业环境事务负责人等二十多人。会议由马文彦秘书长主持。许江萍博士介绍了课题的背景、要求和进度计划，并对子课题提出了具体要求和意见。朱明凯理事长代表办公设备子课题承担单位发表了讲话，表示要在广泛听取企业意见的基础上，按照课题的总体目标和具体要求完成好任务。会上办公设备子课题负责人员还介绍了办公设备课题的工作计划和要求，对调查表和办公设备回收处理成本的测算方法作了详细说明。与会代表针对课题和子课题进行了充分讨论。最后，马文彦秘书长作了总结并提出了下一步工作的具体要求。参加珠海研讨会有中国文化办公设备制造行业协会副理事长兼秘书长马文 www.rechargeasia.com

彦，办公设备子课题负责人冷欣新、王立群，以及复印机和打印机等办公设备制造企业环境事务负责人等二十多人。会议由马文彦秘书长主持。会上针对征求意见稿进行了认真的充分的讨论。理光(中国)投资有限公司和佳能(中国)有限公司的代表还介绍了本公司及日本企业有关废弃复印机打印机等产品回收处理情况，并针对中国废弃电子电器产品回收和利用现状，特别是办公设备产品回收和利用现状提出了建议和意见。课题组拟根据会议意见对征求意见稿进行修改和补充，整理后上报。自此，基本上完成了子课题第一阶段的研究任务。中国是名符其实的办公设备和办公耗材生产大国，以静电成像产品为例，包括静电复印机、激光打印机、激光传真机等产品均以静电方式成像、工作原理和产品结构相近。目前，全世界60% 左右的中低速静电成像产品在中国制造（组装成为成品）。同时中国也是

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中国文办协会组织召开研讨会

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办公设备和办公耗材消费大国，以全国的大中学校、事业单位和企业单位平均拥有一台办公设备估算，办公设备的社会保有量可达到几千万台。根据我国权威统计部门发布的信息，自1995年以来，我国每年实际销售各类办公设备总量都达数百万台，十五年来累计最少也有近两千万台。实际上我国各大中城市的机关和企事业单位从自上世纪80年代中期起就开始比较普遍地使用复印机、速印机、打印机、传真机等办公设备。一般使用周期为5至8年，之后会有一部分设备以二手方式转入偏远地区和经济欠发达地区，但是多数进入淘汰期的办公设备还都滞留在大中城市。因此，中国也是废弃办公设备和废弃办公耗材的产生大国。因此，尽快着手回收和处理这些废弃办公设备可以避免累积和处理

不当造成社会问题。如果能对其进一步有效地实现工业化的循环再利用和产品再制造，将可产生更加积极的社会效益和更大的经济效益。我国静电成像、喷墨成像和油印成像等办公设备生产企业绝大多数是日资独资企业，还有一部分是美资和台资企业或其他的外国合资企业、少部份是中资的股份制公司和民营企业。这些企业的工厂多数建厂时间达15年以上，并已经取得了巨大的经济收益。这些工厂在中国境内生产的办公设备产品多数是中速和低速设备，近年来彩色设备和较高速设备有所增加，全部产量的 80%～90%出口，其余供应国内市场。开展废旧电子电器产品回收处理基金课题得到了绝大多数企业的积极响应和支持，也得到各公司的高度重视，很

多公司积极搜集与课题研究有关的信息和数据，提供发达国家的成熟经验和实施方案，提出了很多具有建设性的意见和措施建议。各公司的代表都以饱满的精神和认真负责的态度参加工作，不辞辛苦。因为大家都有共识，地球只有一个，世界环境要靠大家来维护。本次会议结束和办公设备子课题第一阶段的完成并不意味着全部工作的结束。由于前一段为完成一些数据的采集和测算比较时间紧迫，很多与全行业有关的问题还没有深入研究和讨论，还有很多积极的建议需要仔细梳理和完善，中国文化办公设备制造行业协会还将继续根据环保部及总课题的部署组织课题成员单位开展一些相关的研究，以推动《废弃电器电子产品回收处理管理条例》在办公设备领域的实施。

The Key Step for Printer Consumables is to Decentralized Purchasing

耗材单独分包采购乃关键一步部分集采机构尝试通用环保耗材采购，积极效果初步显现政府采购信息报社、政府采购信息网日前联合举办的第一期政府采购沙龙--通用耗材如何走进政采专题研讨会上，多位集采机构负责人明确表示， “通用耗材进入政采市场有利于政府采购健康发展”，而且“还会不断加强耗材采购的改革力度”。耗材企业普遍认为，通用耗材试水政府采购的“革命” 已经被人们所认可，并且还有更进一步的可能。也有不少业内专家指出，通用耗材发展迅速应该被肯定，但不应被高估，通用耗材取代原装耗材并不现实。耗材采购变革通用耗材受益据不完全统计，我国已有十余个省市的集采机构开始对耗材进行分包采购。这一创新举措给通用耗材提供了参与政府采购活动的机会，也给相关企业提供了全新的发展空间。在最早对耗材进行分包采购的珠海市，通用耗材采购金额已超过耗材采购总金额的30%。珠海市政府采购中心副

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主任王智慧告诉《政府采购信息报》记者：“珠海市政府采购中心将耗材单独分包采购已经实行了超过两年时间，通用耗材企业参与政府采购活动的热情非常高，并且受益匪浅。2010年的通用耗材生产采购金额达到了耗材采购总金额的35%。” 多家省级集采机构也已经开始尝试对耗材进行分包采购，给通用耗材企业提供了参与政府采购的机会。山东省省级机关政府采购中心信息部部长魏世震表示，最初耗材只是作为办公设备的配件进行配套采购，但由于原装耗材价格较高，通用耗材的技术水平快速提高，因此决定尝试对耗材进行分包采购。魏世震认为，耗材产品虽然小，但是每年的总采购金额很高，通用耗材在政府采购市场有很大的发展空间。安徽省早在2008年就将耗材纳入集采目录并实施分包采购，并且在2010年协议供货招标中给通用耗材定下了20% 的淘汰率。国内主要通用耗材生产企业几乎都参与了安徽省政府采购中心最新一期的协议供货，通用耗材的入围品牌

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数量甚至超过了原装耗材。能参与政采是最重要的一步虽然通用耗材借分包采购取得了一定的成绩，但通用耗材还并没有获得广泛认可。大多数实行耗材分包采购的集采机构相关负责人都表示，虽然通用耗材有机会参与政采活动，但实际销量并不理想。魏世震对《政府采购信息报》记者表示，尽管对耗材进行分包采购帮助通用耗材实现了平等参与政府采购，但与原装耗材相比，通用耗材的实际采购金额非常少。通用耗材能入围却销量很小的省份并不少。对于通用耗材参与政采“雷声大雨点小”的尴尬局面，安徽省政府采购中心综合部董永权认为，通用耗材参与政府采购活动的结果并不理想，但通用耗材能够参与政府采购活动本身就具有积极意义。“俗话说‘不怕慢，就怕站’。虽然现在通用耗材也还没能取得好成绩，但至少通用耗材已经可以进入这个市场。与被隔绝在市场之外相比，能够参与政府采购活动的意义重大。” 他说。

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耗材单独分包采购乃关键一步

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通用耗材生产企业对耗材分包采购的举措也比较认可。珠海纳思达数码科技有限公司总经理助理任菁倩表示，通用耗材能够参与政采活动是取得好成绩的基础，分包采购使通用耗材拥有了参与政采活动的机会，已经是一次突破。北京莱盛高新技术有限公司副总经理杜海泳也对通用耗材的未来十分看好。他说：“通用耗材能不能走进政采市场是一回事，采购人买不买通用耗材是另一回事。虽然通用耗材的销量还不理想，但耗材分包采购给通用耗材提供了参与竞争的机会，这对通用耗材生产企业发展具有积极意义。”

并不是单纯要扶持通用耗材，更重要的是鼓励竞争，提高采购效率。通用耗材能够对原装耗材的高价格形成制约，通用耗材企业也会提高产品和服务品质。这种良性竞争最终将使采购人受益。” 通用耗材参与政府采购过程中虽然还存在不少问题和困难，通用耗材在政府采购市场的销量也还不算理想，但并不能因此否定耗材分包采购的价值和贡献，因为从不能参与到销量较小本身就是通用耗材在政采市场的一次飞跃，也给通用耗材提供了腾飞的可能。

鼓励竞争使采购人受益

家机关政府采购中心（以下简称“国采中心”）并没有率先“吃螃蟹”。国采中心主任陈建明表示，虽然国采中心没有对耗材进行分包采购，但国采中心很

国采中心关注耗材分包采购在耗材分包采购的浪潮中，中央国

人们关注政府采购能否使通用耗材受益，而更关心的是耗材采购的变革能否改变原装耗材一统天下的格局，提高政府采购的效率。各地实行耗材分包采购普遍是将原装耗材与通用耗材分别招标。魏世震认为，采购人往往没有使用通用耗材的习惯，而且通用耗材在新品发布方面具有滞后性，因此通用耗材在现阶段不可能替代原装耗材,分开招标未必会使通用耗材受益。虽然采购人没有使用通用耗材的习惯，通用耗材在政采市场也没能取得骄人的业绩，但并不能因此否定通用耗材入围政采的价值。安徽省政府采购中心主任姜毅在分析耗材协议供货时曾明确表示：“从公平角度看，政府采购不应排斥通用耗材。政府采购引入通用耗材

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关注对耗材分包采购的做法。国采中心历来是全国政府采购的风向标，创造并率先采用了大量高效的采购形式。在集采机构纷纷将耗材分包采购的时候，国采中心却没有进行任何调整。在政府采购信息报社主办的第一期政府采购沙龙上，国采中心的代表与采购人、集采机构和供应商代表就耗材分包采购的实施情况和困难进行了深入沟通。在大部分地区，采购人对通用耗材缺乏认知和认可，在很大程度上阻碍了对耗材进行分包采购。但在国采中心看来，要对耗材进行分包采购需要更全面的考虑和调研。陈建明表示，能不能将耗材分包采购，给通用耗材进入政府采购市场提供机会，不仅要求通用耗材企业能够提供优质的产品和服务，满足采购人的需求，还要采购人认可通用耗材才有意义。除此之外，采购人的

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采购习惯和耗材分包采购可能带来的各种执行问题也要充分考虑。鼓励竞争虽然重要，但是耗材分包采购影响深远，采购形式变化一定要慎重。不少供应商代表表示十分关心国采中心是否也会对耗材进行分包采购。陈建明表示，国采中心目前还没有确定要将耗材分包采购，但国采中心非常关注耗材分包采购，而且“与各位当事人深入沟通也表明了国采中心在这个问题上的积极态度”。采购人态度积极愿意尝试通用耗材对于通用耗材在政采市场遭冷遇的原因，通用耗材企业认为采购人缺乏对通用耗材的认知和信任，集采机构呼吁采购人能够宽容通用耗材的使用效果。《政府采购信息报》记者了解到，已经有不少采购人支持政府采购扶持通用耗材，更有采购人明确表示愿意使用通用耗材。事实上，正有越来越多的采购人愿意支持民族企业生产的通用耗材。在政府采购信息报社、政府采购信息网联合举办的第一期政府采购沙龙--通用耗材如何走进政采专题研讨会上，中国气象局行政管理局采购中心主任罗大武说：“在通用耗材能够满足采购人基本需求的情况下，政府采购有理由也有必要支持民族企业的通用耗材，更何况使用通用耗材能够节省数以亿计的财政资金。” 采购人对通用耗材的支持不仅表现在口头，同样也表现在实际行动上。国务院办公厅财务司副处长张杰表示，虽然自己在多年前使用通用耗材的效果并不理想，但他仍然愿意尝试使用通用耗材。“现在通用耗材企业发展很快，而且已经取得了一定的成绩，这证明了通用耗材的质量和服务能够满足应用需求。虽然我曾经购买并使用过通用耗材，而且效果很差，但这并不应成为阻碍通用耗材进入政府采购市场的理由。只要通用耗材能够满足基本应用需求，我仍然愿意尝试购买和使用通用耗材。”张杰说。从不认同通用耗材到认可通用耗材，再到愿意尝试使用通用耗材，采购人对通用耗材的态度正在飞速改变，而

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采购人对通用耗材的积极态度无疑将加速通用耗材走进政府采购市场的步伐。进入政采市场通用耗材企业充满自信技术服务有优势信息安全有保障在大多数当事人眼里，扶持通用耗材只是因为通用耗材具有明显的价格优势，但通用耗材企业认为自身的优势不只如此。在政府采购信息报社、政府采购信息网联合举办的第一期政府采购沙龙--通用耗材如何走进政采专题研讨会上，不少通用耗材企业负责人表示，通用耗材进入政采市场不仅是大势所趋，而且通用耗材比原装耗材在政采市场更具优势，因为通用耗材能更好地满足采购人需求。虽然通用耗材在我国政府采购市场的业绩并不算出色，但在全球市场中却有着优异的市场表现，不少国家在政府办公中大量使用通用耗材。珠海纳思达数码科技有限公司总经理助理任菁倩说：“通用耗材在我国是‘后来者’，采购人对通用耗材缺乏认知，导致通用耗材的实际销售量和使用量都非常少。但从全球市场来看，通用耗材在外国的政府采购市场也获得了采购人的认可。耗材分包采购也是大势所趋。” 在通用耗材企业看来，通用耗材不仅价格优势明显，在技术和服务方面也比原装耗材更具优势。富美科技有限公司北京办事处总经理刘润川表示：“与原装耗材相比，通用耗材在产品应用方面完全可以满足采购人的需求，但价格优势非常明显。富美公司可以通过终身以旧换新的营销模式，帮助采购人使用通用耗材降低80%的打印成本，同时打印效果完全满足需求。” 北京莱盛高新技术有限公司副总经理杜海泳表示，通用耗材确实受到原装耗材企业的专利制约，但并不代表通用耗材技术和产品落后。“很多通用耗材具有不亚于原装耗材的使用效果，这已经证明通用耗材良好的产品质量。同时，通用耗材企业生产大量品牌、型号的产品，拥有甚至超过原装耗材企业的丰富技术和产品研发经验。在服务层面，通用耗材企业拥有产品生产技术，服务更全面到位，而原装耗材的服务由

销售商提供，这些销售商不具备耗材生产技术，自然难以提供最佳服务。所以说，与原装耗材提供商相比，通用耗材企业在产品实力和服务提供能力方面都更胜一筹。”杜海泳说。也有耗材企业负责人表示，通用耗材价格便宜、质量过硬，能够有效地提高采购效率，在保护信息安全方面也具有特殊意义。珠海泛凌贸易有限公司副总经理梁郁解释说：“通用耗材的价格只有原装耗材的50%左右，价格优势十分明显，质量也已经能够从 QC080000、十环认证、环保清单等认证中得到印证，但人们往往忽略了通用耗材在信息安全方面的价值。我国已经发生了不少因为打印设备和耗材中带有芯片导致敏感信息泄露的事件，因此尽量使用国产通用耗材、拒绝带芯片识别功能的打印设备才是保障采购人信息安全的最佳选择。” 耗材分包采购集采机构落实难要靠用户宽容和企业自强尽管政府采购开始尝试耗材分包采购，但并没有达到理想效果。有集采机构负责人认为，单靠政策扶持并不能帮通用耗材走向成功。也有相关负责人表示，靠分包采购只是给通用耗材提供了参与政采的机会，却不能使之获得市场认可。在制度扶持的前提下，采购人和企业共同努力才能让通用耗材真正走进政府采购市场。通用耗材虽然具有一定的价格优势，但耗材分包采购引入通用耗材却并未能根治价格问题。在政府采购信息报社、政府采购信息网联合举办的第一期政府采购沙龙--通用耗材如何走进政采专题研讨会上，山东省省级机关政府采购中心信息部部长魏世震告诉《政府采购信息报》记者：“为了避免原装耗材采购价格过高，我们对入围耗材协议供货的原装耗材进行二次竞价，让供应商之间的竞争挤压价格水分。在通用耗材评标环节，我们设定了高达40分的价格分，其中35分是平均价格，5分为平均折扣率。尽管如此，耗材采购价格虚高的问题仍难解决。这种结果一方面是由于耗材的分类不够细致导致产品和价格

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难以横向比较，另一方面是由于用户进行耗材采购并没有专门报预算，导致采购行为不受政府采购约束。” 通用耗材在珠海市政府采购活动中表现较好，但并未达到集采机构的理想目标。珠海市政府采购中心副主任王智慧说：“珠海市耗材采购将原装耗材和通用耗材分开进行招标，希望避免原装耗材和通用耗材难以比较的问题。但在实际操作中发现，即便同样是原装耗材或通用耗材，产品质量、价格和服务也会因为供应商不同而有差异。一般情况下，耗材供应商可以分三类：专业供应商、集成商、小代理商。专业供应商的服务相对更好，但价格偏高，小代理商提供的价格最低，但服务相对较差。这就给集采机构招标和采购人选择产品带来了很大困难。” 安徽省尽管早在2008年就把耗材纳入了集采目录，但耗材采购却始终是原装耗材的独角戏，通用耗材虽然能够入围协议供货，但实际销量却并不理想。安徽省政府采购中心综合部的董永权认为，集采机构能够给通用耗材企业提供良好的政府采购参与环境，而难以改变通用耗材的市场地位。“要改变通用耗材采购量小的问题，一方面要采购人充分认知和重视通用耗材，即便打印效果稍差也尽量包容而不是责怪采购人。另一方面要求通用耗材企业奋发自强，提供型号更齐全、更优质的产品，并实现产品质量和服务并举，消除采购人对通用耗材的偏见。”董永权说。综述：通用耗材在政府采购市场的生存环境也已大大改观。采购人和集采机构对通用耗材的态度都已经发生了潜移默化的改变。去年《政府采购信息报》进行的集采机构和采购人调查中，大部分集采机构负责人和采购人代表都对通用耗材缺乏了解。现在，越来越多的集采机构通过制度鼓励通用耗材参与政府采购活动，采购人对通用耗材的看法也更加积极，不少采购人愿意接受通用耗材。这一切都表明，通用耗材虽然还没取得出色业绩，但进军政采市场的步伐却并未停下，而是越走越快，越走越顺利。

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An Impression of Fuji Xerox (Suzhou) Ltd.

富士施乐爱科制造(苏州)有限公司印象作者：冷欣新 2010 年 3 月 30 日，中国文化办公设备制造行业协会一行三人对富士施乐爱科制造 ( 苏州 ) 有限公司进行了考察。走进富士施乐爱科制造 ( 苏州 ) 有限公司的第一印象是工厂清洁、有序、安静。完全看不到“废物的痕迹” 。为履行企业社会责任，富士施乐早在 1995 年就制定了“永无止境的追求零废弃（不填埋不焚烧），推动资源的充分利用” 为目标的资源循环利用方针，并于 2000 年 8 月率先在日本实现了废旧产品的“零填埋” 。2004 年 12 月，富士施乐以泰国为基地建立了国际整合资源循环系统，对亚太 9 个国家及地区废弃的产品进行回收，在当地实现了 “零填埋” 。2006 年 12 月，富士施乐将环保的目光投向中国，投资 6.5 亿日元成立整合资源循环系统的全资子公司富士施乐爱科制造 ( 苏州 ) 有限公司，

卡盒。其中，办公设备的循环利用率将达到 96%，鼓粉盒组件的循环利用率将达到 99.9%。2008 年 1 月 15 日，位于苏州工业园的富士施乐爱科制造 ( 苏州 ) 有限公司正式投入运行。这也是日本办公设备行业在中国建立的第一家整合资源循环系统。目前，该工厂负责“富士施乐”在中国大陆回收的复印机、打印机和成像卡盒的处理。工厂负责人介绍了富士施乐的资源循环系统的理念、管理方法和管理流程等。我们按照废弃整机产品和废弃卡盒组件进厂到完成处理的流水过程仔细考察了每道工序和每个环节。富士施乐的资源循环系统的理念其实就是人们耳熟能详的 3R(Reduce 减量化 ,Reuse 再使用 ,Recycle 再利用 )，但是不同的是他们， “抱着废旧商品并非废弃物而是宝贵资源的理

设计年拆解处理废弃产品能力为 1.5 万台设备及 50 万个成像

念，将自己所生产的废旧商品回收并以再生再资源化为己任” 。为此，他们在本部的统一规划下，制定了严密的细致的计划和管理要求。遍布全国的销售公司和销售代理公司承担废弃产品的回收责任，并将其统一送到苏州工厂。为了保证中途不发生另类转移或非法丢弃，富士施乐建立了从回收点起到完成处理的全过程数据监控体系，其中对产品实施全程重量管理、数量管理、种类管理号管理，对处理物资实施各类零部件重量管理和资源回收的重量管理，整个体系具有联动的可追溯系统。废弃产品进入苏州工厂以后，将其拆解成铁、铝、透镜、玻璃、铜、橡胶、各类塑料等 64 个类别，然后将这些材料转移到专门的资源循环处理企业将其转化为原材料作为新资源再利用。回收的成像卡盒也将其完全拆解成零部件，在经过严格质量检验基础上，筛选出符合新品标准的零部件经过清洗等处理后送到成像卡盒生产线上进入组装流程。为了保证资源高效再利用和确保不发生填埋和焚烧，苏州爱科十分重视资源循环处理合作伙伴的选择和考核，以及对其质量管理体系的认定。目前稳定的合作企业有众多的中国企业也有一些日本企业。这次考察活动是中国文化办公设备制造行业协会组织的废弃办公设备回收处理基金研究课题的延续，旨在进一步了解废弃产品和回收、运输、储存和处理各个环节的费用支出情况和收益情况，也为进一步开展废弃产品处理工厂的布局工作进行先期调研。

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Lenovo Printers Ensure Sustainable Development

整体低碳设计联想打印机确保持续绿色联想打印机“Just for green”理念即从产品的设计、生产、客户应用到回收的整个过程中，都是以绿色环保为第一使命，以最小的社会运营成本和消耗，完善客户的打印应用，实现与自然环境的和谐共生。联想打印机“Just for green”理念，贯穿在联想打印机 “绿色设计、绿色生产、绿色应用、绿色回收”的整个产品生命周期，这不仅是联想作为全球企业公民责任态度的体现，更是联想打印机从用户应用角度出发，为用户提供全程绿色低碳打印体验的最好证明。

在制造和使用过程中的碳排放量。为用户在降低使用成本的同时，让用户体验真正的绿色打印。

联想耗材的低碳设计

联想打印机“Just for green”理念联想打印机实现自身的环保和绿色贯穿在打印机从设计到回收的全部过程。在设计环节，双面打印设计、瞬时热熔定影技术，包括耗材的长寿命感光鼓设计等，都和实现自身的环保和绿色息息相关。瞬时热熔定影技术和整机材料联想打印机采用瞬时热熔定影技术，减去了长时间的预热，完成打印任务后迅速恢复到节能模式，这将节约大量的电力消耗。我国运行的发电机组，平均发电效率在35%左右，发电煤耗在374克/千瓦时左右。换句话说，每少消耗一度电，就可以减少374克煤的消耗，并减少二氧化硫、氮氧化物、粉尘、灰渣及二氧化碳的排放。另外，所有联想打印机的整机制作材料全部采用可回收材质，并且在制作过程中，通过环境相关部门在生产工艺流程、污水监测、废气监测，实现BTSL环境保护验收达标。在

联想打印机采用联想独有长寿命感光鼓设计，使联想的硒鼓寿命长达1万—30万页，是同类产品的的10多倍—60 多倍。提高每一根感光鼓的使用寿命意味着节约了大量的金属、石油、水、电等宝贵能源。耗材采用鼓粉分离结构：与长寿命感光鼓结合使用，不但能降低用户的使用成本，也能更好地匹配感光鼓和墨粉盒的使用寿命。联想打印机耗材使用聚合法墨粉，聚合法生产的墨粉不但比传统的机械粉碎发生产的墨粉颗粒更小、更均匀，能实现更清晰锐利的文字和平滑的图片，而且可以显著提升墨粉的转印效率，这种墨粉的使用能够减少机器污染、降低二氧化碳的排放。并且这种墨粉还是低熔点墨粉，低熔点墨粉需要更少量的热量就可以达到熔化温度，大约可以节省10%以上的电能。通过整体低碳设计，联想打印机不仅可以实现生产和使用过程中的碳排放最小化。为实现低碳办公，构建低碳经济作出贡献，更能有效降低用户的打印成本和后续耗材使用成本，助力用户经济效益的提升。

确保整机材料绿色生产零污染的同时，更长远考虑到整机材料的绿色回收过程。实现整机材料的绿色循环。耗材低碳设计，确保持续绿色耗材作为打印机后期的主要消耗品，是打印机对环境造成影响的关键因素之一。联想通过对耗材的四大低碳设计，可以有效节约耗材在制造和使用过程中所耗费的能源，减少

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OEM UPDATE / OEM 聚焦 RECHARGEasia

Canon Release New Inkjet Printers

佳能发布喷打新战略 2010年初，在上海举行新品展示会上，佳能（中国）有限公司重点回顾了喷墨打印机业务在2009年取得的辉煌成绩，并宣布了2010年发展的重要举措与战略。 2009年对于佳能喷墨打印机业务来说是飞跃的一年。凭借各方面的协作与努力，佳能喷墨打印机业务在中国的市场份额大幅提升，与2008年相比实现了 8%的飞跃性增长。2010年，佳能将打印机业务总部移师上海，力求更加贴近一线市场。同时，将保持2009年高速发展的良好势头，将喷墨打印机事业打造成为佳能（中国）继相机业务之后第二大业务支柱。佳能总部对佳能（中国）的这一战略也表示出高度的期待及相应的支持，计划在人员、物资、费用等全方面加大对中国喷墨打印机业务的支持，力争喷墨打印机业务在市场传播、销售体制、耗材销售等多方面的提升。活动中，佳能展示了三款多功能传真一体机包括：（1）网络商务办公利器传真一体机MX876；（2）网络共享事业分享传真一体机MX358；（3）便捷无线创业伙伴传真一体机MX348。一款多功能照片一体机是时尚家用型多功能一体机MP276。一款单功能喷墨打印机为家用经济型打印机iP2780。

网络共享事业分享传真一体机MX358 佳能对于商务市场输出设备需求的研究表明，趋势重点表现在无线连接，移动办公方面，佳能的3款MX系列多功能传真一体机具备无线Wi-Fi网络功能，全面支持流行的802.11b/g标准外，还考虑到节省打印成本的问题， MX系列传真一体机除了特有的垃圾传真过滤功能外，还可以利用内存存储传真，使用U盘或是存储卡将内存信息保存成PDF文件，通过电脑选择需要打印的传真，最大限度的减少了打印工作，节省了耗材和纸张。佳能传真一体机 MX系列产品，是省心，省钱，省墨的全能外置设备。

针对中国用户的使用习惯与特点，佳能推出的这款体积小巧，外观时尚优雅的腾彩PIXMA iP2780经济型家用喷墨打印机，占地仅仅一个文件夹的面积，大量节省空间，但小巧的机身丝毫不影响它轻松完成多种打印任务。iP2780同样具备单黑墨盒打印功能，此次佳能推出了与iP2780相配套的两种经济型墨盒：黑色PG-815/ 彩色 CL-816，不仅让打印变得更经济，也减少更换墨盒的次数，简洁便利。此外，iP2780为中国用户配置了全中文的打印驱动，操作起来更加简单、直观、省时省力。

家用经济型单功能喷墨打印机iP2780 2010年，佳能（中国）喷墨打印机业务将展现在更加强劲的发展势头，与消费者携手开创更辉煌的未来。

Note: 便捷无线创业伙伴传真一体机MX348 而针对家庭用户推出的MP276多功能一体机，则以复印和扫描为附加功能，以便捷的设置利用单墨盒进行打印输出。基本以黑色的文本打印为主，采取单黑色墨水打印，极大地减少了墨水消耗，降低了用户使用成本。佳能通过对中国市场的深入调查，发现中国消费者对于多功能一体机的需求呈现高速增长态势。无论是商业用户，小型企业，SOHO用户还是纯粹的家庭用户，都希望打印机能够在成本增加不多的前提下集成更多的功能，此次集中展示的四款产品均为多功能一体机产品，正是基于佳能对于中国市场的了解，顺应中国市场需求的产物。

If you have any question about the remanufacturin g technology or if you have oth er puzzles you nee d to sol ve, yo u ma y con tac t Re cha rge As ia M ag az ine for more help. We als o welcome you to sha re yo ur ex pe rie nce an d remanufacturing tip s. Email: news@rechar geasia.com 如果您有任何关于再生方面的技术问题,您可以联系我们，获得帮助。我们也将非常高兴的与您一起分享您关于打印耗材再生方面的经验和心得。

时尚家用型多功能照片一体机MP276

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RECHARGEasia

• MAY 2010 • 113

OEM UPDATE / OEM 聚焦 RECHARGEasia

HP Launches Two New Toner Cartridges

惠普两套新品硒鼓即将上市近日，惠普面向企业用户新发布了两个系列激光打印机，为此也推出了两套新硒鼓，这一系列新产品能够为用户提供更加经济、灵活、智能的文档输出。新品一：HP CE740系列彩色硒鼓硒鼓产品号：CE740A/41A/42A/43A 适用的打印机型：HP CLJ CP5225系列彩色激光打印机打印页数：黑色硒鼓：7000页（5%覆盖率）彩色硒鼓：7300页，（5%覆盖率）建议市场零售价：黑色硒鼓：1144元/个彩色硒鼓：2028元/个预计上市时间： 2010年5月初

新品二：HP LaserJet CE278A 智能黑色打印硒鼓打印页数：2100页 ISO/IEC 19752标准5%覆盖率适用的打印机型：HP LaserJet Professional P1566 P1606dn 建议市场零售价：583元单页打印成本：0.28元预计上市时间：2010年4月底

HP LaserJet CE278A 智能黑色打印硒鼓

HP CE740系列彩色硒鼓打印机性能简介： HP CLJ CP5225系列主要针对于操作环境简单，无专业的IT管理人员的中小企业用户，预算有限，少量A3输出需求，如CAD设计和财务报表等。

CE278A为日常商务打印需求带来巨大价值. 传承HP的可靠性可节省您的时间、将故障几率降为最低，呈现给您期望的打印效果；呈现饱满、清晰的文字和锐利的黑白图像. 使用原装HP硒鼓的HP激光打印机可获得一致的、专业的效果；可靠、易于使用的打印和耗材管理及便利、免费的回收可简化您的打印体验. HP 智能打印技术 HP 智能打印技术主要体现在当耗材容量低和用尽时，会有自动提醒信息；提供硒鼓预计可打印页数，从而判定打印作业是否能完成；提供打印作业的使用信息；通过指定经销商，实现便捷的在线耗材订购；允许监控最多20个网络打印机同时可通过HP SureSupply订购网站将所有的耗材订单合并为一个；更好地使用完硒鼓内的碳粉，减少用户干预；可调整的成像感光度确保硒鼓自始至终都保持一致的打印品质.

HP CLJ CP5225系列A3彩色激光打印机 CLJ CP5225系列是目前HP价格最低的A3幅面彩色激光打印机，可以自主打印高品质彩色资料节省成本。直观的控制面板简单耐用。前置检修门，易于更换一体化硒鼓。采用零秒预热技术节省50%的能源，Auto-off（自动关闭功能）理是节省80%的能源。拥有自动双面打印功能节省50%的纸张消耗也可以说是一款节能打印机。 114

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OEM UPDATE / OEM 聚焦 RECHARGEasia

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RECHARGEasia

• MAY 2010 • 115

ASK THE EXPERTS / 请教专家 RECHARGEasia

Mistakes about Refilling Ink Cartridges

墨盒的注墨误区墨盒有原装与非原装之分，相信大家知道，但对于墨盒的一些误区了解的朋友就不是很多，希望通过本文能让大家对墨盒的日常使用有更多的认识，在降低耗材成本的同时，也能提升打印质量。墨盒能无限次填充墨水对于一些初接触喷墨打印机的朋友认为，墨盒只是一个装墨水的容器，只要墨盒没有损坏破裂，就可以无限次地填充墨水。实际上是不是这样子呢？其实，这是一大误区。一是，对于墨盒里面的海绵而言，它有一定的寿命，墨盒的工作方式是依靠海绵不断重复的吸收与释放来实现，当使用超过一定时间后，海绵的吸放能力会下降，会造成填充墨水无法被墨盒海绵完全吸收，然而使墨盒内的墨水对喷嘴的压力增大，这样导致墨水从喷嘴处流出。而更严重的是由于喷墨打印机无法监测这部分墨水，有可能导致废墨垫的承受能力超负荷，在打印机尚未发出废墨超容报警时，废墨就已经溢出，对打印设备造成损坏。二是，墨盒与喷头之间实际上是依靠一个密封圈来使墨水不会渗出。墨盒长期使用或多次装拆都会让密封圈老化，密封效果会逐渐降低，严重的会导致墨水渗出，这样就会使墨水留在喷头上并混合，会看到墨水混色的现象，影响打印质量，例如：打印图文的时候变色，需要打印多张后颜色才能慢慢恢复正常，这时候导致墨水浪费的同时，打印机废墨量也在增加。三是，即使你选择高质量的通用墨水，经过用户的多次填充后，都会产生有一些杂质或灰尘在墨盒内部。当这些灰尘在墨水流动时，会被带往墨盒的过滤网上，并吸附在上面，而随着灰尘的增加，过滤网会被堵塞，造成墨水输出不畅，这就是为什么我们会在打印时出现断线等问题。当过滤网完全堵塞时，则打印出来的可能是一张空白纸。经过以上三点我们可以看到，当墨盒填充墨水超过十次或墨盒使用超过一年，最好更换新的墨盒，避免对你的打

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印机造成不必要的伤害。清零解决打印机废墨超容一些朋友在打印机使用的过程中会遇到废墨满的提示，然而一些不会懂得处理方法的朋友，会通过网络搜索去寻找解决方法，然而在一些论坛讨论得也非常热烈的是：当遇到废墨超容后，你只需要运行打印机维护程序，将打印机废墨计数器清零就可以解决这个问题。实际上是否能真的解决这一个问题呢？其实废墨清零只是将打印机中的废墨计数器清零，并没有从根源上解决问题，如果我们只是将废墨计数器清零，而不清洗打印机废墨垫的话，在打印机继续工作的过程中，废墨垫里的废墨依然在持续增加。一旦打印机的废墨垫充满废墨，废墨就有可能流出。更严重的后果是这些废墨流到打印机内部的电路板，则有可能造成短路，损坏打印机。即便废墨不溢出，当打印机废墨超量的情况下，废墨垫挥发出来的蒸气也会对打印机电路板、动作机构乃至喷头造成损坏。有一些朋友认为打印机废墨超容发出警告的时候，废墨垫并没有真正的装满，所以并不需要清洁废墨垫。实际上也像这部分朋友所想，在很多地方，如：南方高温地区，在打印机废墨报警时，废墨垫上是没有多少墨水，加上打印机厂商在废墨报警的设置上是留有一定的空间，都是提前提醒用户的，所以，可能会给一些朋友带来一种“不用紧张，还没满”的印象。但是如果我们不把它当一回事，有可能会因为废墨垫上的废墨量有许多的变数，如温度的高低，空气湿度的大小，打印机是否有漏墨等，而且，即使是第一次废墨报警没有发生溢出，那第二次、第三次报警呢？到时候怕用户自己也会真假难辨，什么时候该清理都不知道了。永久性芯片可不洗喷头近年来，市面上出现越来越多的连续供墨系统，而它的应用也越来越广泛，这时候打印机墨盒的永久性芯片也

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被不少朋友接受。这些芯片有两种功能：一是不用解码，只要打印机关机，芯片上的计数器就会清零，从而欺骗打印机，让它认为墨盒中的墨水是满的。二是不用清洗喷头，也就是说开机后打印机不执行喷头清洗动作，可以达到节约墨水的目的。由于永久性芯片拥有以上这两种优点，部分不是采用连续供墨系统的用户也把墨盒上的芯片换为永久性芯片，对于家庭个人用户而言，日常打印量较小，如果打印机长期不使用，喷头内残留的墨水会因为水分的蒸发，增加了黏度或造成干涸堵塞。这个时候只有依靠打印机开机时的自动清洗喷头来解决问题。而加装永久芯片后，打印机开机将不清洗喷头，只有用户在打印后发现不正常才会清洁喷头，这样不仅不能节约墨水，还会造成更多的打印纸和墨水的浪费。而对于打印量大朋友来说，连续供墨系统能够满足其低成本的要求，使用连续供墨系统墨水尚未干涸就被新墨水带出，所以不容易出现堵塞。但也有不少用户反映，连续供墨系统在使用一段时间后，打印质量有所降低。有些朋友认为这是由于喷头老化或墨水质量差所造成。但当在喷头清洗时发现有许多喷嘴虽然能够喷出墨水，但所喷出的墨水却有明显的混色现象，清洗完喷头后，打印质量会有所提升。其实归根结底是因为有部分喷头堵塞，在进行测试页打印时，由于喷嘴还能喷出部分墨水，所以并不容易感觉到这种堵塞。但实际上这种堵塞使喷出的墨滴变小，让喷射出来的墨滴覆盖率不足，同时还会导致喷出的墨水飞斜，在纸上的定位产生偏移，这样打印出的图稿就让人感觉颗粒偏粗。打印机采用永久性芯片和部分喷嘴堵塞，都跟打印机开机不清洗喷头有一定的关系。当使用永久性芯片时打印机并不自动清洗喷头，而用户也因为未感觉堵塞而不进行清洗。这样杂质就容易长时间黏附在喷嘴的壁上且变得不容易被清洗，等到发现打印效果不佳时再进行喷头清洗也无法带出这些杂质了。

ASK THE EXPERTS / 请教专家 RECHARGEasia

How to Use an Inkjet Printer

喷墨打印机的使用方法喷墨打印机无疑是目前最为流行的图像输出设备，它具有价格低廉、操作简单、效果逼真、色彩丰富等优点。但要用好它，还需在实践中不断摸索和发现好的使用方法和技巧。以下就为大家介绍两则提高喷墨打印机性能的技巧。无论彩色喷墨打印机多么精巧，形成图像仍然采用逐行机制。这种移动打印头的打印类型存在着先天的速度限制，但是可以采用以下步骤提高喷墨打印的性能质量： 1.检查打印机驱动程序。打印机驱动程序对打印机的性能有重要的影响，也影响打印机与其他连接并行端口设备的交互作用。应检查喷墨打印机是否使用了最新的打印机驱动程序。在大多数情况下，可以从打印机生产商的站点直接下载最新的驱动程序。 2.检查打印机的选定。确认选择了与计算机实际相连的打印机作为当前(默认)的系统打印机。如果选择了类似的产品和型号，那么可以使用打印机，但驱动程序会有细微的差别，这将有可能降低打印机的性能(或禁用打印机的关键功能)。 3.检查LPT模式。当前的打印机通常使用高性能并行端口模式，例如ECP或EPP。检查CMOSSetup和“设备管理器” 中的并行端口配置，查看选项是否设置为最佳的通信模式(通常为ECP)。如果端口设置为较老的模式(例如兼容或双向模式)，那么电脑可能无法最快速地与打印机通信。 4.检查纸张选定。当指定纸张时，请尝试选择“普通纸张“(plainpaper)选项。提醒大家可以使用特殊涂层的喷墨打印纸，也可以装入标准25%结合棉纸张(例如普通的影印纸)。避免使用较窄的纸张，因为这些纸张可能滑入或送入打印机的纸张处理装置中。同时避免使用厚纸或纹理很深的纸张，因为这些纸张容易扩散墨水。在试图解决颜色问题时，必须装入少量的新纸。 5.检查打印设置。打印速度也受到打印特征选项的影响。尝试降低彩色打印中的时间强度功能：打印质量：标准 (非精美)颜色模式：彩色(非相片)颜色选择：FastColor。 6.尝试禁用Windows打印支持。在Windows 98下，可以禁用后台打印。显示打印机属性对话框，单击“详细资料” 选项卡中的“后台打印设置”按钮，然后启用“直接输出到打印机上”选项。请注意如果出现提示信息，那么请保存更改并重启计算机。 7.不要将单色图像作为彩色模式打印。如果打印单色(或灰度)文档，那么确认打印机的驱动程序设置为“单色”。按彩色模式打印单色图像将使用彩色墨水，并且需要更多的处理能力。

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RECHARGEasia

• MAY 2010 • 117

COMPANY CLOSE-UP / 企业近况透视 RECHARGEasia

Shanghai Anerya Business Credo: Honesty Takes Leads, Reality is the Base

商以诚为先，业以实为本——安而雅为商之道曹伟基上海安而雅环保科技有限公司副总经理范式字巨卿，山阳金乡人也，一名。少游太学，为诸生，与汝南张劭为友。劭字元伯。二人并告归乡里。式谓元伯曰：“後二年当还，将过拜尊亲，见孺子焉。”乃共克期日。後期方至，元伯具以白母，请设馔以候之。母曰：“二年之别，千里结言，尔何相信之审邪？”对曰：“巨卿信士，必不乖违。”母曰：“若然，当为尔酝酒。”至其日，巨卿果到，升堂拜饮，尽欢而别。这段故事的意思是：范式字巨卿，年轻时在太学求学，成为了众多学者之一，与汝南张劭为同窗好友。张劭字元伯，两人同时离开太学返乡，范式对张劭说，两年后我将在你家拜见你的父母，看看你的孩子，于是约好了日期。当约好的日期快到的时候，张劭把这件事告诉了他的母亲，并请他的母亲准备酒菜招待范式。母亲问：“你们分别已经两年了，相隔千里，你就那么认真地相信他吗？” 张劭回答： “范式是一个讲信用的人，他一定不会违约的。”母亲说： “如果是这样，那我就为你酿酒”。到了约好的那天，范式果然来到了张劭的家，张劭的母亲也兑现了承诺，为范式和张劭酿酒，大家一起饮酒，尽欢而别。这个故事深刻地告诉我们诚信经营是商人的基本素质，是立业之本。“小胜凭智，大胜靠德”，一个企业能不能做长久，关键在于这个企业是不是把“诚信”当作一种信仰，做到“小我永恒，惶者生存”。诚信不是口号，应该贯穿在每一个工作环节中：诚信为员工谋取福利，诚信推广新、特

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产品，诚信涉及促销方案，诚信为顾客服务，诚信对待供应商，用“诚信”的力量获得更大的发展空间。安而雅原先的投资领域主要在高科技和房地产等方面，之所以选择了再生打印耗材行业，原因主要有三个：首先，随着时代的进步和经济的发展，环境与资源越来越受到人们的重视，高消耗、高污染的产品影响着人类的未来、侵蚀着我们的地球。随着人类环保的意识的不断强化以及人们对于生活品质，尤其是生活环境要求的不断提升，资源节约型、环境优好型的产业越来越得到人们的青睐。再生打印耗材行业正好满足了人们的上述需求。其次，打印耗材行业基本上都是手工操作。近年来，随着我国劳动力市场和城市化的进程不断推演，进城务工的农民工兄弟在不断增多。面对众多进城务工的农民工兄弟，劳动密集型产业自然而然地成为了解决农民工兄弟就业问题的最好途径。再次，伴随着“中国制造”的深入人心，以中国等东亚国家为中心的制造业产业集群快速出现，“世界工厂”这一名词的呈现，预示着以先进制造为基础的全球贸易格局已初步形成。安而雅作为一个土生土长的民族企业，希望在这场世界的大发展中，找到一席之地，从而完成由一个本土企业向有着中国特色的外向型民族企业转变。基于以上三点，安而雅最终成为了再生打印耗材大家庭的成员之一。自2008年公司成立以来，公司全体同仁始终把诚信做人，诚心做事作为企业经营的核心理念。我们始终认为只有行业的大发展，才会有业内企业的成长。因此，安而雅始终秉承共同发展的经营理念，依托行业内各兄弟企业的支持，联手发展，合理进取。我们始终认为唯有大家的共同努力，共同来面对困难，统一标准，规范规格，才能使我们的行业永葆青春。安而雅的道路还很漫长，但我们坚信只要坚持把“讲诚信、负责任”作为企业的经营准则就一定能得到同行和客户的认同。全体安而雅人由衷地希望在不远的将来，我们能从新朋友变成您真诚，值得信赖的好朋友！最后祝愿打印耗材行业昌图永续！

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NEW PRODUCTS EXPRESS / 新品快讯 RECHARGE asia

Bao Long Release FX-FAT94E Toner for Panasonic

武汉宝特龙推出松下FX-FAT94E墨粉新品日前，武汉宝特龙公司推出了适用于Panasonic KX-MB 228/238/258/778/788等系列激光一体机的墨粉新品。该墨粉具有： 1、图像密度好。2、无底灰重影现象。3、黑版均匀。 4、兼容性强，等特点。武汉宝特龙公司一贯秉承“稳定的才是最好的”墨粉制造理念，不断为客户提供更新更好的兼容墨粉，以满足广大客户的需求。同时武汉宝特龙公司敬告广大客户：为了充分保障您的利益，防止假货侵害您的权益，请正确识别宝特龙墨粉产品：凡宝特龙产品外包装均采用带有宝特龙文字及logo的专用封胶带。请广大客户购买时，注意鉴别，切勿购买侵权假冒产品。正品包装外观：

2010 North China Printer Consumables Industry Forum Successfully Held

第二届中国北方打印耗材展览会闭幕由邯郸市政府主办，邯郸经济开发区、国际贸易促进委员会邯郸支会、再生时代文化传媒有限公司承办，河北汉光重工有限公司、邯郸光导重工高技术有限公司、邯郸汉光办公耗材有限公司、汉青国际纸业有限公司协办的“2010第二届中国（北方）打印耗材展览会暨高峰论坛”于2010年4月 23-24日在招商大酒店举行。中国（北方）打印耗材展览会自2009年首次在邯郸举办之后，迄今已经举办两届，今年的展会主题为“内外兼修，共赢天下”，展会共分为产业高峰论坛和打印耗材展览会两部分。在经过为期两天的展示之后，展览会与同期论坛先后落下帷幕。

APEX Launches New ASIC Circuit Design

艾派克全面推出 ASIC电路设计新品珠海艾派克微电子有限公司近期陆续推出采用ASIC集成电路设计的，适用于Lexmark、Kodak、Dell、Minolta、 Epson等多个系列的兼容芯片。据了解，艾派克是业内全球首家推出该类全面仿真芯片的兼容厂商，且拥有最全面的品牌系列产品。受Lexmark系列打印机固件升级的影响，市场上大部分兼容芯片生产商提供的产品经常会出现装机不认的现象。为了彻底改善这一现状，艾派克率先采用ASIC集成电路设计，颠覆了原始的基于MCU的部分仿真设计，不仅可以有效的解决OEM固件升级问题，更全面提升了产品性能，给客户带去 OEM的使用体验。 Kodak EasyShare5100/5300/5500、 ESP3/5/7/9/3250/5250打印机于2007年开始逐步上市，打印机具有功能全面、打印速度快、打印效果好及性价比高等特点，但对芯片的技术要求也非常严格。艾派克推出的此系列芯片，不仅在性能上等同于OEM产品，而且外观尺寸与OEM 完全相同，可以给回收商提供整套的回收方案。据统计，艾派克是全球唯一一家能提供适用于Kodak系列所有型号打印机的兼容芯片生产商。如需了解更多关于此类产品的信息，请登录艾派克官网 www.apexmic.com或致电0756-3333768联系您的客户经理。

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RECHARGEasia

• MAY 2010 • 119

CHINA CORNER / 中文快讯 RECHARGEasia

三星中国市场收入占全球比重超过25% Samsung’s Revenue in the Chinese Market Accounted for More Than 25% of the World 日前，三星电子在北京举行了首届中国三星论坛，并发布了2010年在中国实现飞跃式发展的目标。为此，三星电子聚集了全产品线的战略产品进行集中发布，并演示了全球首个3D电视及全套家庭娱乐解决方案，以及全新的手机、家电、和IT产品。同时，三星各产品线的全球负责人分别与中国区合作伙伴进行了三星电子在中国市场战略的深度探讨。中国市场收入比重超四成 2009年，三星电子在全球实现了创纪录的1170亿美元的销售收入，而在中国就已经达到317亿美元，占比超过25%。其中，三星电子在激光多功能一体机、显示器、MP3播放器和CDMA手机等市场占有率第一，GSM手机、双开门冰箱、等离子电视、数码相机和激光打印机等也位列前三甲。在强力拓展现有市场的同时，三星电子还响应“家电下乡” 的政策，将触角延伸到正处在发展中的新兴市场，以实现三星电子在中国市场的全面发展。三星集团大中华区总裁朴根熙预计，2010年在中国政府继续坚持拉动内需的政策下，中国市场将更加生机勃勃，三星在中国的发展也将因此受益。目前三星在中国已经设立了24个研发中心，拥有超过4千名研发人员，专门开发适合中国消费者的产品。这也成为三星多年来成功开拓中国市场的法宝。

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中国磁电喷头技术研发成功 China R & D Succeeds in Developing Magnetic Printer Heads 近日媒体报道，由中国电子研究所开发的磁电喷头技术研制成功。这个针对喷墨打印机开发出了磁电式喷头，使用电磁同极相斥异极相吸的原理，在每个喷孔都有个微小线圈，通过在线圈的正反电流产生的磁力，与固定的强力永磁磁铁产生相斥或相吸，从而使墨水从喷嘴喷出，电流控制墨滴的大小与速度，磁电喷头能达到较好的打印效果。目前产品的性能稳定，部分的数据在测试与改进和完善中。磁电式喷头技术的打印效果与EPSON压电技术效果相同，没有大的差距。据了解，国喷工业企业在近3年内批量生产。根据专家预测，当该款磁电喷头技术占领市场后，爱普生的压电喷头技术将不再独领风骚。

佳能收购奥西股权比例未达标 Canon, Océ Acquired Equity Ratio Failed to Reach Target 佳能2010年初表示，对荷兰打印机制造商奥西(Oce)的收购要约已获得后者71%的股份支持，未能达到此前收购 85%股份的目标。佳能表示，决定是就此持有奥西71%的股权，还是延长要约期限或是放弃交易。去年11月，佳能提议斥资7.3亿欧元 (约合9.87亿美元)收购奥西。一些奥西股东此前表示，佳能提出每股8.6欧元的收购报价过低，因此反对这一交易。部分股东还要求荷兰法庭调查佳能和奥西之间的谈判过程。奥西股价在阿姆斯特丹股市上涨1.1%，至8.51欧元，仍低于佳能每股8.60欧元的收购报价。目前办公设备行业正在经历一波收购热潮，其中包括理光收购美国分销商Ikon Office Solutions以及施乐收购Global Imaging的交易。佳能是全球最大的数码相机制造商，也是主要的打印机和复印机制造商;该公司将收购奥西视为一条推动收益增长的渠道。佳能2009年净利润下滑超过50%，主要是因为企业客户在经济低迷情况下消减支出，导致办公设备需求低迷，从而拖累佳能销售额大幅下滑。佳能和奥西的产品定位不同，佳能的长处在于常规办公设备以及中低端打印机，而奥西的强项在于广告使用的大尺寸高端打印机。

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CHINA CORNER / 中文快讯 RECHARGE asia

北京莱盛激光耗材专利证书又添新成员

多家耗材再制造企业被工信部评为试点企业

Lai Sheng Beijing Laser Supplies Adds New Members to Its Patent Certificate

Ministry of Industry Selects Multiple Remanufacturing Companies as Pilot Enterprises

近日，北京莱盛研发团队再创佳绩，三项实用新型技术和两项发明技术申请专利。分别为“激光打印机陶瓷加热片”（两项）、“包覆特氟伦膜硅橡胶定影加热辊”、“微尘吸尘器”和“一种通用型硒鼓”。其中“激光打印机陶瓷加热片”专利已经授权，两项发明专利现已进入实质审核阶段。其他2项已接到国家知识产权局受理通知书，正在受理中。这五项专利中“陶瓷片”和“加热辊”用于激光打印机、复印机定影系统中的定影组件；“微尘吸尘器”广泛用于硒鼓再生技术；“通用型硒鼓”解决了现有技术中的高成本问题。为促进企业技术创新和形成企业自主知识产权，推动生产技术进步，提高市场竞争力和经济效益，北京莱盛积极开展专利申请工作，鼓励科研人员发明创造，今年已有6项实用新型专利获国家知识产权局授权。

为了保护环境，近日，我国政府启动了机电产品再制造试点认证项目，以促进再制造产业的发展。与此同时，政府也希望通过向各行业在节能减排方面表现突出的优秀企业颁发认证，来激发和促进其他企业的环保意识，从而构建一个资源节约、环境友好型社会。此外，为了促进和规范资源循环经济的发展，我国政府还对试点企业进行数据统计，并将再制造产品的技术数据与其他部委和国家机关共享。在此次获得认证的试点企业中，天威、山东富美、富士施乐爱科被工业和信息化部确定为机电产品再制造试点企业。

兰州警方突袭假劣硒鼓黑工厂 Lanzhou Police Raid Counterfeit and Inferior Cartridge Factory 日前，兰州警方接到举报，广州某商务公司公然在兰州市区开设加工厂，并在兰州科技街等处违法开店，大肆生产、销售假冒伪劣品牌耗材，以假乱真。不仅扰乱市场秩序，也严重侵犯了消费者权益。兰州市公安局经侦支队五大队民警经过一周的跟踪调查，同时展开突击行动，在兰州市东岗镇附近该公司的加工厂和仓库查缴假冒惠普、联想、佳能、兄弟等品牌硒鼓６０８个，各种型号的打印机１０余台以及墨粉等大批生产用料，造假嫌疑人江某被警方刑事拘留。兰州警方表示，将继续严厉打击制售假冒伪劣产品、扰乱市场经济秩序的不法犯罪活动，保护知识产权，切实维护消费者的利益。同时，向市民群众和广大消费者提醒，在购买硒鼓、墨盒等耗材时，务必增强防伪意识，要从价格对比和检查防伪标志等方面入手，识别真伪，避免上当受骗。

通用耗材企业对待环保清单冷热分明 Remanufacturing Companies Are Cautiously Optimistic about the Environmental List 就在部分通用耗材企业拼命推动将耗材纳入集采目录并分包采购时，环保清单中再生鼓粉盒这一包却呈现出企业对认证冷热分明的特点。入围企业和产品表明，看好政采市场的耗材企业积极性越来越高，但也有一些耗材企业并不热衷于参与相关的认证。第五期环保清单中，只有3家企业通过了再生鼓粉盒产品的有关认证，入围企业数量比第四期还少1家。富臣格润科技 (北京)有限公司的产品尽管大面积入围了第四期环保清单，但却未能进入第五期环保清单。每年我国打印耗材市场规模以百亿元计，不少企业的产品甚至已经成为世界知名的通用耗材，年营业额超过亿元的耗材企业也为数不少。令人遗憾的是，大量业绩出色的企业却对政府采购市场反应冷淡，真正参与环保清单认证的更是寥寥无几。有耗材企业曾明确向记者表示，通用耗材在国际市场销量不错，即使不做政府采购市场也没关系，更不用提参与各种认证。在政府采购领域积极推动通用耗材进入政采市场的时候，格力磁电、富臣格润等优秀企业的产品却与环保清单渐行渐远，这不能不说是一种遗憾，这也反映出部分耗材企业对政采市场关注度较低的现状。当然，绝非所有耗材企业都对认证漠不关心，也有几家优秀企业始终积极响应环保认证，并且参与政采活动的热情越来越高。入围第五期环保清单的三家企业均是入围过第四期环保清单的老面孔，而第五期清单的入围产品数量比上期清单有所增长。作为业内最具影响力的通用耗材企业，天威、纳思达、富美三家公司对进行环保认证、参与政采活动的热情正在不断提高。

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RECHARGEasia

• MAY 2010 • 121

CHINA CORNER / 中文快讯 RECHARGEasia

洋帆耗材献爱心一张订单捐赠灾区一瓶水 Yang Fan Consumables Shows Compassion to Disaster Victims by Donating Bottled Water with Each Order 2009 年秋季直到目前，中国西南地区遭受严重旱情。目前云南全省、贵州大部、广西局部遭遇了历史罕见的特大旱灾，给人民群众生产生活带来很大影响，损失十分严重。为支援灾区，扬帆耗材集团旗下的中国耗材商城特别针对抗旱救灾推出主题活动，凡在活动期间通过中国耗材商城下订单的顾客，都等同于为灾区人民捐献爱心，扬帆耗材集团将通过中国耗材商城的爱心榜对广大用户共开每一位捐献者的有效信息，在保证活动真实有效的同时也为每一位捐献者留存了功德记录。在活动结束后，扬帆耗材集团将把活动筹集善款全部捐献给云南省红十字会，并将捐献凭证也放到爱心榜中。

扬帆耗材集团旗下的中国耗材商城一、活动时间： 2010 年 4 月 17 日～ 5 月 31 日 00：00—23:59 二、活动规则：活动期间购买中国耗材商城中任意商品的顾客均可以爱心大使的身份进入中国耗材商城抗旱救灾爱心榜中。扬帆耗材集团将按照 1 张成功有效的订单兑换 1 瓶水（1 元）的计算方法为灾区人民进行爱心捐献。

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施乐董事长马尔卡西宣布辞职 Markus Announces His Resignation as Xerox Chairman 据国外媒体报道，打印设备商施乐公司今日宣布，董事长安妮-马尔卡西（Anne M.Mulcahy）将在5月20日年度股东大会召开之际辞职。施乐首席执行官Ursula M.Burns将暂时出任董事长一职。现年57岁的马尔卡西2001年8月1日出任公司首席执行官，后在2002年1月1日任公司董事长。她去年7 月辞去了CEO职务，业界普遍将其视作是让施乐走出财务困境将于5月正式辞职的施乐董事长安妮的领导者。马尔卡西接任董事长职位的Burns已经在施乐度过了30个年头，她还是在财富500强企业中出现的首个非裔美国妇女。马尔卡西在声明中表示，在公司明显好转的情况下做出辞职决定会比较轻松。施乐的财务表现强劲，亦拥有大量机会让业务增长。打印与复印设备的低靡销量，一度让施乐收入增长陷入停滞。经济衰退让使许多企业减少采购预算，为此施乐不得不进行裁员并大幅削减成本。施乐在近期收购了ACS，公司希望此举可助推业务继续增长。

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2010年办公产品趋势预测

投影机耗材将成市场投资热点 Projector Supplies Will Become an Investment Hot Spot

Office Products Projection for 2010 2010年一季度经济景气指数明显回升，国内IT消费品市场也迎来“开门红”，使得人们纷纷提高对今年市场的预期。其中，多功能一体机销量增加，家庭用户成为快速成长的用户群体，中低端产品最热门。

2010年多功能一体机发展趋势预测随着拥有数码产品的增多，尤其是数码相机的快速普及，越来越多的家庭开始对多功能一体机产生消费需求。从调查结果明显反映出这种变化。同时，消费者对多功能一体机的价格很敏感，大多数消费者更能接受价格在2000元以内的产品。刺激多功能一体机走入寻常百姓家的有利因素还在于，耗材成本的降低。实际上，不论是多功能一体机，还是打印机，后期使用成本都是需要着重考虑的因素，也是部分家庭用户对该类产品望而却步的原因。耗材价格的降低，将减轻消费者对此的担忧。多功能一体机产品的集成度越来越高，设计的复杂程度也将随之水涨船高，因而导致产品的稳定性降低，甚至存在一个功能发生故障导致其它功能也无法正常使用的现象。产品的响应速度和打印色彩是消费者期待提升性能的重点。新技术、新工艺的运用，将有效提升多功能一体机这两方面的性能。家庭用户的增多，将是2010年多功能一体机市场最显著的变化之一。此类产品开发商将会针对家用型用户提供怎样的整体解决方案，专门提供怎样的独到功能，将是本年度值得关注的问题。

近几年，投影机越来越靠近人们的生活，而且市场竞争进一步促使投影机产品价格大幅下调，以降价作为市场促销的手段，商家为保证价格下降所带来的利润贬低风险，大多数厂商都在想方设法把风险向耗材耐耗方面转嫁，从而在耗材方面做文章。其中，投影机产品尤以灯泡在能耗方面最为突出。投影机灯泡是投影机的重要部件之一，没有了灯泡的投影机就如同没有墨盒的打印机一样无法使用，而且投影机灯泡还与墨盒一样属于易耗品。厂商了为弥补市场销售格价的下降所带来的损失，就在灯泡耗材耐耗打起主意，可以说投影机价格大多与灯泡能耗方面成正比。灯泡作为投影机的一大消耗材料，使用费用占有很大的比重，这就决定着投影机灯泡的更换将成广大消费者另一经济负担，同时也产生消费者对市场耗材方面的市场需求。然而，对于消费者来说，投影机昂贵的不仅仅是它本身，而是投影机的耗材中灯泡的使用寿命及价格。不同品牌投影机使用的灯泡一般是不能互换使用的，因此，许多消费者不愿在灯泡用完后因买不到合适的灯泡造成投影机的报废，往往都会掏钱购买原品牌的灯泡以便继续使用。经过几年的市场使用期，先期相当多的投影机也已进入能耗更新的阶段，有相当多的耗材超过了产品保修期。投影能耗的市场需求也会进一步引发市场投资热点，相当多的厂商在投影机能耗方面重新找到利润的增长点，并加大在耗材市场的竞争力度。目前，市场上节能能耗产品方面也大受欢迎，投影机灯泡在节能模式下消耗会适当减弱，寿命通常可以延长到原来的两倍时间，出于成本的考虑，消费者在实际使用中会把投影机设为节能模式，因为不同投影机对于节能模式下的亮度衰减是不一样的，所以，消费者相当有必要在购买之前先测试一下节能模式下的画面。

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ZHUJIANG CORNER / 珠江三角洲 RECHARGEasia

飞利浦设计出概念食物打印机 Philips Designed the Concept of Food Printers 食物在烹调过程中会发生各种物理、化学变化。而飞利浦的设计者们从这些变化中受到启发，试图找到一种办法可以将食物进行解构，再用现代方式把食物重新塑造出来，因此便提出了概念食物打印机的创作。

飞利浦设计的概念食物打印机（设计一）

飞利浦设计的概念食物打印机（设计二）这款概念食物打印机就是要将不同的食物原料混合起来，再将它们按照您想要的形状和浓度“打印”出来。它的工作原理有些类似于3D打印技术，即：有了物品的3D设计图就可以利用分层打印的方法将整个物品制造出来。举例，您可以将胡萝卜打印成海绵状的，或者将奶酪打印成意大利面条样的。如果小朋友不喜欢吃西兰花，那么可以把西兰花弄成糖果或者冰激凌的样子，然后再让他们吃吃看。有趣的是这款概念食物打印机，还可以在“打印”的基础上调整各种营养成分的配比，从而对营养食物的摄入比例进行全面的监控。更加便于我们完美、均衡的健康饮食。

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爱普生深圳工厂关注节能环保 Epson Shenzhen Factory is Concerned about Saving and Environmental Protection 爱普生技术（深圳）有限公司主要经营打印机与投影机及周边配件的生产。2003年爱普生公司宣布所有制造公司要达到“零排放一级水平”，即“由企业活动产生的排放物实现100%的回收利用”。现在爱普生又重点转向“零排放二级水平”，进一步为减少资源投入，推进循环利用，为实现低碳做着不懈的努力。深圳市南山区的爱普生技术（深圳）有限公司爱普生深圳工厂具体举措如下： 1.对防尘室的自动控制真空系统进行大规模的节能改造。过去工厂采用独立运行的小真空泵（共352台，每台功率 200瓦，24小时运行）成本很大。现在公司投资了94.9万元进行了技术改造，改造后的2台大功率真空泵，节电47万度（减少28万余元支出），减少碳排放470余吨，预计3年内收回投资成本。 2.对加湿系统进行改造，降低了运行的成本。爱普生深圳工厂使用的锅炉加湿器，既占空间，也消耗电力，还容易产生凝水滴，并且不易控制湿度。改造后的压缩喷雾加湿器，通过管道喷头接入室内，湿度控制精确，也大大减少电力的消耗。仅此项目，每年节省电量约17万度，减少碳排放165 吨。改进后的压缩空气加湿系统 3. 爱普生与深圳市政府共同促进当地环保工作。公司曾于2002年荣获深圳市“绿色企业”称号。从2006年起，爱普生连续3年获得深圳市“鹏城减废先进企业”称号，同时还获得了2009年深圳市南山区循环经济、节能减排、新能源类项目专项资金10万元。爱普生注重环保的理念，不但让自身节省了成本，得到了政府的肯定和奖励，也让当地环境生态得到了切实的利益。 4.09年底爱普生推出了业界首创的环保回收热线，完善了环保回收系统，受到了广泛关注和肯定。

精雕硒鼓发布2010年市场战略计划 JingDian Cartridge Companies Release 2010 Strategic Marketing Plan 日前，知名打印耗材品牌精雕（Carving）发布被称为 “虎渠计划”的2010年市场战略。精雕品牌发言人魏春胜在接受记者采访时表示，精雕中国将对渠道进行整理划分，在继续推行“CS”战略之外，将不断增加新的渠道能量，激发通用硒鼓耗材走向大众消费。据了解，打印耗材市场，目前已经形成了以品质取胜的通用品牌阵营，精雕是其中广受认同的高品质品牌之一。近几年来，精雕倡导走“品质主义”的路线，逐渐成为消费市场的主流。在5年以前，市场普遍充斥着低价低质的耗材产品，对通用品牌的口碑形象造成了较大的影响。随着市场的逐渐规范，通用厂商认识到必须通过提高质量，才能更好地经营市场。精雕品牌经过三年来不断的品质提升，已经在行业渠道中树立起了优质品牌的口碑形象。精雕以“ISR”技术平台为基础，将硒鼓品质提高到了业界的最高水平，以其优质的性价比，获得合作伙伴的高度认可。但如何在渠道上进行深耕细作，梳理出更有优势的渠道模式，进行深度的渠道拓展，一直困扰着通用品牌厂家。 “在渠道建设方面，我们要跳出行业的眼光来做市场。”精雕中国品牌总监魏春胜认为，耗材市场一直缺乏一种行业消费文化，缺乏对消费的深度认知，不少商家仅仅为一点小利润而失去了一个大的市场。魏春胜表示，在原装产品的垄断格局下，原装产品的高价格赚取了大量的利润，但其服务质量却得不到有效改善。通用品牌以优异的质量，合理的价格，不断得到消费者的认同。但全面的消费理念还需要继续宣传，才能使通用硒鼓产品惠及消费者。精雕品牌进入中国市场，一直倡导“优质打印”，并以独特“ISR”技术平台建立起通用硒鼓产品高品质的屏障，成为通用硒鼓品牌的一面旗帜。另据消息人士称，精雕品牌将在今年引进新加坡方面的战略投资，以及全新的管理模式，对中国市场渠道进行调整和全新布局，并出具差异化的渠道政策，促进市场新发展。对于此项计划，精雕中国负责人尚未否认。

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