January 2011 issue by RechargeAsia Corp

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CONTENTS

目录 11 Message from the Publisher 79 卷首语 FEATURE ARTICLES

专题文章

Profiles in Service: The Office Industry Trade Associations By Art Diamond & Ronelle Ingram (Part 2) 影像耗材行业的服务体系：各地办公耗材联盟组织 Lawsuits and ITC Investigations Abound 专利侵权案件和ITC相关调查

2011 Asia Imaging Fair (AIF Beijing) Exhibitor List & Information 2011年北京国际办公设备耗材与数码影像展展商名单

聚焦：中国第一台自主核心技术激光打印机奔图上市 Focus: China's First Independent Core Technology for Laser Printers: A Rush to Market

By冷欣新也说激光打印与静电复印的融合 Discussing the Integration of Laser Printing and Electrostatic Photocopying

众说北京展 Eyes on Asia Imaging Fair

市场动态

A Joint Collaboration in 'Making Things Happen': Future Graphics & Mega Laser Workshop 2010 (South East Asia) 协作共赢：Future Graphics公司和Mega Laser公司东南亚联合举办技术推广会

5 Critical Email Marketing Changes for 2011 2011年电子邮件营销策略的5个重大改变

Worldwide Hardcopy Peripherals Market Returns to 2008 Shipment Levels on Double-Digit Year-Over-Year Growth in the Third Quarter of 2010 全球硬拷贝市场在今年第三季度已经恢复到2008年同期水平

2010喷墨打印机市场盘点 An Inventory Review of the 2010 Inkjet Printer Market

打印领域最具有潜力的6大技术趋势 Six Major Technology Trends in the Printing Industry

100

墨盒的发展趋势 Development Trends of Inkjet Cartridges

102

论三种主流商业模式 On the Three Main Business Models

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总第081期

全球论坛

Printer Terminology for the Rest of Us 打印机常见术语解析

42 ReChina Opened Hall E2 for 8th ReChina Expo 121 2011ReChina春季展会增开新馆E2馆 104 耗材专委会在北京举办《中国打印耗材行业自主创新企业奖颁奖典礼》 "China's Independent Innovation and Enterprise Printing Supplies Industry Awards" Held in Beijing by the Consumables Special Committee

By Cathy Martin

参加RechargExpo Southeast Asia 2011，享受出国参展政府补贴 Participating RechargExpo SEA 2011, Enjoying Government Subsidies

MARKETING

2011 年1月

RECHARGEasia ISSUE 081 JANUARY 2011

GLOBAL FORUM

亚洲再生业

106 连续供墨废墨问题实战分析 Combating the Problem of Waste Ink for CISS 107 对喷墨打印机市场现状的分析 Status of the Inkjet Printer Market Analysis OEM UPDATE

OEM聚焦

Ricoh Introduces the Aficio MP C3001/C3501 & MP C4501/ C5501 Series 理光发布Aficio MP C3001/C3501 & MP C4501/C5501办公打印机系列

Epson Accepts Settlement in Patent Infringement Lawsuit 爱普生宣布接受专权侵权诉讼和解

HP Reports Fourth Quarter 2010 Results 惠普公布2010年第四季度财务报告

IKON Deploys Ipro Enterprise Solution As Its Core E-Discovery Platform Through IKON Litovation SolutionSM IKON通过IKON Litovation SolutionSM系统部署以 Ipro 为核心的电子平台

Five Fastest Color Laser Printers & Inkjet Multifunction Printers 5款最快的彩色激光打印机和喷墨多功能打印机

110 兄弟之后惠普进军A3喷墨一体机市场

HP Enters the A3 Inkjet All-in-one Printer Market

OFFICE商喷打印新品登场 111 爱普生ME Epson Releases New ME OFFICE Printer

112 富士施乐将始终与低碳环保同行 Fuji Xerox will always be Companied with the Low-carbon Environment

113 宁波惠爱推出一系列打印机兼容产品 Ningbo Huiai Releases New Printer Compatible Products ASK THE EXPERTS

请教专家

Remanufacturing the HP Color LaserJet Enterprise CP4520 By Mike Josiah Series Black and Color Toner Cartridges 惠普CP4520彩色激光打印机系列成像卡盒再生

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ASK THE EXPERTS

请教专家

114 关于对GB/T 4313-2002印迹灰度检验替代方法的探讨 By史洪杰毕明珠

CHINA CORNER

海德堡公司推出环保型赛飞扬Bio墨水 Heidelberg Launches Environmentally Friendly Bio Saphira™ Ink

119

富美硒鼓重庆举办销售研讨会 FUMEI Holds Cartridge Sales Seminar in Chongqing Province

117 探求影响打印机速度的真正原因 Exploring the Real Reason for Slow Printing Speed COMPANY CLOSE-UP

中文快讯

118

An Alternative to the Grayscale's Test Methods

116 连续供墨实用故障的解决方法 A Practical Solution for CISS Problems

Tel 86-10-5126-5580 Fax 86-10-5885-8747

柯达制造“绿色”水性墨水 Kodak to Create "Green" Water-Based Ink 全国13家再制造试点企业获批天威成耗材行业惟一获批企业 Among 13 National Pilot Enterprises, Print-Rite is the Only Approved Company in Remanufacturing Industry Supplies

企业近况透视

Delivering the Future of Office Solutions 提供未来办公解决方案

Densigraphix Shortens Name to Densi Densigraphix公司名称缩写为Densi

ACM Named Newest Preferred Vendor of the IBPI Buying Group ACM公司任命IBPI为其新的供应商

洋帆年底为京城客户上门维护打印机 YangFan to Provide Door-to-door Printer Maintenance Service at Year-End 2010

West Point Products Adds 2 Industry Veterans to Axess MPS Team West Point公司增加了2位资深人士进入其Axess MPS团队

佳能大幅面打印机获建筑行业认可 Canon Large Format Printers Approved by the Building Industry

松下查获价值500万美元假冒硒鼓 Panasonic Seizes US $ 5,000,000 Worth of Counterfeit Cartridges

120

澳门的绿色印刷 Green Printing in Macau

ZHUJIANG CORNER

NEW PRODUCTS EXPRESS

新品快讯

MSE Releases the Industry's First Non-Fuser Wrap Solution for the HP 5500 Family MSE推出行业第一款HP 5500系统

OCP's Inks for Canon PGI-520/CLI-521 Now Also Available for PGI-525/CLI-526 Cartridges OCP研发的佳能PGI-520/CLI-521型墨水现已可兼容于佳能 PGI-525/CLI-526

Faroudja Offers Bulk Toner for the HP P4014 Faroudja 供应HP P4014兼容碳粉

CHINA CORNER

121

珠江三角洲

天威耗材全国环保之旅在南昌举行 Print-Rite's Consumables Trip to the National Environmental Protection Held in Nanchang 珠海新增两产业集群升级示范区 Zhuhai Adds Two Industries Demonstration Zone

中文快讯

118 富士施乐倡导建立低碳办公室 Fuji Xerox Advocates the Establishment of a Low-Carbon Office 中国大幅面打印机CAD行业将成为区域市场新亮点 Large Format Printers Will Be the New Highlight in the Regional China CAD market En Ch Note:

Recharge Asia is the original bilingual publication for the recharger industry in English and Chinese. The following symbols denote the language in which the article appears: En English Ch Chinese

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Contributors

Publisher’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.

Art Diamond

Art Diamond President of Diamond Research Corporation (DRC) Mr. Art Diamond is a 54-year veteran of the imaging industry, having worked in this field continuously since 1955. He is currently President of Diamond Research Corporation (DRC). DRC is a high technology consulting, publishing, and trade show management firm that formed in 1968. Now headquartered in Ojai, California, DRC is a chemical engineering consulting firm involved in toner, ink jet, and imaging media production and marketing. Read his article “Profiles in Service: The Office Industry Trade Associations part 2” p 12

Ronelle Ingram

Ronelle Ingram VP of Technical Support for Steven Enterprises Ronelle Ingram is a writer, speaker, author of Service with a Smile and is a regular columnist for copier and imaging industry publications, like Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ronelle is past President of the Business Technology Association. A UCLA graduate, Ronelle has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms Ingram’s greatest credential is her 40+ years of hands-on experience of managing very profitable service and telemarketing departments. Read her article “Profiles in Service: The Office Industry Trade Associations part 2” p 12

Cathy Martin

Cathy Martin Senior Consultant InfoTrends As a primary contributor of written deliverables for InfoTrends’ Communication Supplies Consulting Service, Cathy Martin covers a wide range of topics, including new products, trends, and distribution channels. Ms. Martin conducts in-depth research for many topics regarding the supplies industry, relying on her extensive network of contacts as well as past experience. Prior to her current position, Ms. Martin was the Founder and Editor of Communication Supplies Weekly. Before joining InfoTrends, she served as an Analyst at BIS Strategic Decisions. Ms. Martin received a B.S. Degree (Magna Cum Laude) in Business from the University of Massachusetts. Read her article “Lawsuits and ITC Investigations Abound” p20

Curt Keller

Curt Keller CEO and founder of Benchmark Email Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and midsized businesses. A pioneer in the realm of permission-based marketing, Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. Read his article “5 Critical Email Marketing Changes for 2011” p32

Mike Josiah

Mike Josiah Technical Director of Summit Technologies Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows. Read his article “Remanufacturing the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges” p54

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Message from the Publisher Dear Readers, Colleagues & Friends: Time flies! We have officially stepped into 2011. I read this interesting quote by Hal Borland: “Year’s end is neither an end nor a beginning but a going on, with all the wisdom that experience can instill in us.” We are another year older and, hopefully, a bit wiser adding this last year to the many others of accumulated experiences.

In the business world, everyone is paid with two coins:

cash and experience. Take the experience first; the cash will come later. Year in and out, we just need to keep up with how we’ve progressed and equip ourselves with our newly-minted wisdom and experience. Speaking of which, I’d like to share with you my experience viewing SCC’s latest webinar. The concept of using webinars to educate is not new, but this remanufacturing program designed for rechargers is both new and refreshing. It is a wonderful new method of sharing wisdom and experiences. I vote 100% in favor of this new initiative to educate and to share by SCC. As always, we have compiled a rich issue, full of “wisdom and experience” from our industry veterans eager, in this brand new year, to share their knowledge with you. Be sure to look out for Part 2 of Profiles in Service: The Office Industry Trade Associations by Art Diamond and Ronelle Ingram, p.12; Lawsuits and ITC Investigations Abound by InfoTrend’s Cathy Martin, p. 20; 5 Critical Email Marketing Changes for 2011 by Benchmark Email’s Curt Keller, p.32; Remanufacturing the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges by Summit’s Mike Josiah, p. 54; and much, much more! So remember, 2010’s end is neither an ending nor a beginning…life goes on and go, and we wish you another year loaded with enriched experiences in 2011! Happy reading!

Ms. Sunny Sun Publisher

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Profiles in Service: The Office Industry Trade Associations (Part 2) By Mr. Art Diamond & Ms. Ronelle Ingram Mr. Art Diamond is a 54-year veteran of the imaging industry, having worked in this field continuously since 1955. He is currently President of Diamond Research Corporation (DRC). DRC is a high technology consulting, publishing, and trade show management firm that formed in 1968. Now headquartered in Ojai, California, DRC is a chemical engineering consulting firm involved in toner, ink jet, and imaging media production and marketing. For more information, you may contact Mr. Diamond at DRC@west.net or 805.640.7177

Ronelle Ingram is a writer, speaker, author of Service with a Smile and is a regular columnist for copier and imaging industry publications, like Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ronelle is past President of the Business Technology Association. A UCLA graduate, Ronelle has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms Ingram’s greatest credential is her 40+ years of hands-on experience of managing very profitable service and telemarketing departments. For more information, you may contact Ms. Ingram at ronellei@ msn.com or 714.744.9032 In this two-part article, we have attempted to profile the leading trade associations that serve offices large and small—SOHOs (small offices, home offices), SMBs (small to medium size businesses), and corporate facilities. We believe that familiarity with these organizations will prove beneficial to all players in this expanding, international market.

color printing. This program is free to Static Control customers, in a language they understand, anywhere and anytime, without the expense of travel to a distant event. It’s as simple as watching TV.

MEETING THE CHALLENGE

ETIRA is a non-profit organisation established in accordance with Belgian law. Its statutory seat is Brussels, Belgium, with a Secretary General's office in Breda, The Netherlands. ETIRA represents the interests of the European inkjet and toner cartridge remanufacturers and related service providers, compatibles manufacturers, etc. in Europe. Created in 2003 by 17 founding companies, the current 55 ETIRA members now account for over 60% of industry turnover. Today, ETIRA is the recognized industry body for all topics affecting cartridge remanufacturing. It’s Secretary General is Vincent van Dijk, a trade association management professional. “We work on legal issues which affect our Members,” said Mr. van Dijk, adding, “we fight OEM-patents on remanufacturing, we lobby EU and national governments for fair trade rules, we open up public tenders that were previously reserved for OEMcartridges, we promote quality and raise the industry bar. We reach out to the general public, telling them about remanufactured cartridges and why they are a lower cost alternative that is also better for the environment. Every year, we organize several

While trade associations continue to grow and serve their membership with seminars, conventions, trade shows and expositions, today’s depressed economy, uncertain market direction and terrorist threats are thwarting their efforts. Air fare increases, extra fees and surcharges for meals, carry-ons, blankets, etc., are impacting meeting attendance. Higher room rates at hotels and motels are also taking their toll on the number of exhibitors and delegates that participate in these events. As a result, vendors are finding it more difficult to train and educate their customers, especially in the complex procedures of cartridge repair and remanufacturing and in the fundamentals of color imaging. Adding to their high visibility at industry trade shows, Static Control Components, Inc. (Sanford, NC) has invested in View on Demand webinars, a multilingual program of online training that demonstrates component technology and remanufacturing methods. Static Control customers can see – in 3D animation – the techniques of cartridge remanufacturing and the essentials of

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ETIRA E U R O P E A N TO N E R & I N K J E T R E M A N U FAC T U R E R S ASSOCIATION

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Profiles in Service: The Office Industry Trade Associations

By Art Diamond & Ronelle Ingram

networking meetings all over Europe that bring industry members together and allows them to discover new business opportunities. We operate a Code of Conduct that Members can use in their marketing drive. It ensures buyers that in terms of product quality and general business conduct, the ETIRA member company applies the highest standards in the industry. In 2010, ETIRA welcomed many new Members. According to van Dijk, this steady growth in membership demonstrates that ETIRA is adding value. “Our non-profit association provides a ‘business proposition’ that European remanufacturers today simply cannot ignore. Our logo sets Members apart from the rest, and buyers now recognize that. They have learned that when they buy from an ETIRA Member, they get top-quality product and topservice. This is valid for our remanufacturing members, as well as for our service-provider members. ETIRA helps them grow their business all over Europe”. ISC IMAGING SUPPLIES COALITION The Imaging Supplies Coalition (ISC) is an organization dedicated to educating, empowering and protecting consumers to combat counterfeiting and fraud in the imaging supplies industry. The ISC is a non-profit trade association comprised of original equipment manufacturers of consumable imaging and equipment that have joined together to protect their customers by combating illegal activities in the Imaging Supplies Industry. Coalition members include Brother International Corporation, Canon U.S.A., Inc, Epson America Inc., HP, Lexmark International, Inc., Oki Data Corporation, Samsung Electronics America, Inc., Toshiba America Business Solutions Inc. and Xerox Corporation. The mission of the ISC is to protect our members’ customers from misrepresented products and services by seeking the worldwide protection of intellectual property and related assets of the Imaging Supplies Industry's distributors, suppliers, and manufacturers. This is accomplished by training and education in counterfeit product identification, methods of product security, techniques for avoiding telemarketing and e-commerce fraud, and by promoting laws and their enforcement. In its 16 year history, the ISC has accomplished a great deal in combating counterfeiting and fraud and has established itself as an international force in the Imaging Supplies Industry as well as a leading organization in Intellectual Property protection. From engineering a unique, highly efficient product authentication program and publishing hundreds of articles on counterfeit-related topics to working with U.S. Customs Strategic Advisory Council, the ISC has and continues to generate unprecedented results in combating industry fraud The ISC’s Product Authentication, Program When in Doubt,

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Check it Out (WIDCIO), since its inception, has removed hundreds of thousands of illegal products from commerce. It has also led member companies to the source of the products and has resulted in both civil and criminal prosecution in the U.S., Europe, Latin America, Canada, Australia, and Asia. The ISC has seen a steady utilization of this program by distributors resulting in significant numbers of counterfeit products identified and removal of these products from the marketplace. The program continues to yield results with incidents of counterfeiting uncovered in each of the last four years. As President of the ISC I would encourage the remanufacturing industry to work with us to defeat counterfeiters, a common and harmful enemy to our industry. While we have been and will continue to be fierce competitors in the market place, this is an area where we can work together. I would also encourage the remanufacturers to become more active in the ISC WIDCIO Program. Work with us to develop an attitude of zero tolerance for counterfeiting and fraud in our industry.” SEACA SOUTHEAST ASIA CONSUMABLES ASSOCIATION The Inaugural meeting of the Southeast Asia Consumables Association was held on June 25, 2008 in Singapore during RechargExpo. In attendance were Southeast Asia’s cartridge rechargers, distributors, manufacturers and vendors of cartridge components, toners and ink jet inks as well as their counterparts from Europe and the United States. SEACA’s mission is to promote the goals and stimulate the growth of toner and ink jet cartridge remanufacturers, their suppliers and related companies in Southeast Asia. A follow on meeting was held in Jakarta in conjunction with RechargExpo SEA 2009. By-Laws were drafted and agreed upon and the organization of SEACA is proceeding. UKCRA UNITED KINGDOM C ARTRIDGE REMANUFACTURERS ASSOCIATION Since its origin more than 20 years ago, UKCRA’s mission has been to promote the UK remanufacturing industry and to provide printer users with proven high quality cartridges that are both cost effective and environmentally friendly. UKCRA’s membership—comprised mainly of printer cartridge remanufacturers and others closely related to the industry— share a common commitment to safeguard the industry against undesirable products and practices. By meeting regularly to discuss and support issues of importance and acting on them, UKCRA is able to demonstrate its dedication to reuse and recycle and encourage others to follow suit. UKCRA has always extended

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By Art Diamond & Ronelle Ingram

a warm welcome to all responsible remanufacturers that are determined to root out and isolate those practices that diminish the reputation of the industry, such as the rise of counterfeit cartridges placed on the market illegally. Another concern is the increase in single use, non-OEM “new build” compatibles that have no aftermarket components available for remanufacturing. Because these are produced and sold cheaply, they have a detrimental impact not only on UK remanufacturers, but on the environment as well. The majority of these cartridges, once used, end up in landfills or are incinerated. UKCRA members are aware of global sustainability issues regarding reducing carbon emissions and have not only committed to practice zero landfill but have signed on to many green initiatives, such as the CDP (Carbon Disclosure Project) and the GRI (Global Reporting Initiative). UKCRA has shown its credibility within the industry by tackling some difficult issues at not only in the UK but also at the EU level with many meetings with policy makers, down through the years. “We have always shared a collective commitment to respond to any issues that may threaten the UK remanufacturing industry” states Laura Heywood, UKCRA General Secretary. “As far back as when we campaigned successfully to amend the WEEE Directive promoting reuse, we have faced challenges head on”. Keith Moss, UKCRA Chairman goes on to say, “Efforts we make on a national level have consequences on an international scale. Where we can make a difference, it makes sense to work together with our sister Associations. We have always been willing to talk openly with them. We enjoy a close working relationship with ETIRA (European Toner and Inkjet Remanufacturers Association) and together have made real differences in areas such as the EUP and EPEAT.” In March 2009, UKCRA was the first remanufacturing Association to be invited to participate as a stakeholder in a new environmental standard for imaging equipment known as EPEAT (Electrical Product Environmental Assessment Tool). “Despite the huge responsibility and commitment that such a decision required,” says Moss, “ and the late inclusion of the performance category of consumables only days before the first conference call, we bit the bullet and accepted the challenge.” This resulted in one of the strongest combined voices contributing to the development of criteria promoting remanufacturing and reuse in the EPEAT standard. Heywood explains that “Working together with stakeholders from around the world for almost two years required over 150 hours of group conference calls and two, three-day, face-toface meetings. As a result, the process and development of the IEEE 1680.2 Standard for Imaging Equipment has benefited greatly from our participation. When released in mid-2011, and

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implemented in over 40 countries worldwide, it will serve as a guideline for purchasing printers by all government procurement agencies and NGOs.” “Why work together?” asks Neil Coulton, Technical Director of UKCRA. “Can the remanufacturing industry take on the giant OEMs and win?” In the recent case between Lexmark and Static Control, a legal victory for Static Control has come at a price, literally. Despite the extreme cost, in excess of $7 million dollars, there is still no conclusion. This cannot be the way forward for the industry, as individual remanufacturers are unlikely to spare the cash to enter into a protracted legal battle. By bringing together remanufacturing associations from around the world— to work together hand-in-hand, lobbying at regional, national and international levels—real changes can be made for the benefit of the entire industry and the end-users it serves. Without

remanufactured supplies, consumers would have no alternate option.” Steering the industry away from a disposable culture, towards an extended end-of-life design must be seen as the way forward. Ensuring OEM products are designed with reusability built-in, rather than fighting to overcome technical barriers to reuse, will improve the sustainability of products and enable consumers to share the benefits globally. Coulton points out that “Enlightening end-users to the real benefits of remanufactured products, in terms of sustainability and cost reduction, must also be a priority.” He notes that “Working together on a global scale for the remanufacturing industry will have many benefits, ensuring OEMs are no longer able to exclude reusability, as well as ensuring a huge, global reduction on the environmental impact of a disposable society.” In conclusion, asserts Moss, “As a remanufacturing industry we must always ensure we are offering the most environmentally friendly forms of reuse–and that means locally-sourced empties and locally-sold remanufactured cartridges.”

内容纵览: 在国际贸易日益流行，全球市场的交流和融合日益扩大的今天，影像耗材行业的全球化更加突现。而大大小小的各个区域和地区的行业联盟和组织，则为耗材企业了解和进驻国外市场提供了更多的方便。到底各个区域里都有哪些可以利用的行业联盟和组织，他们都有哪些职能和作用？亚洲再生业连续两期登载文章，为您介绍全球耗材行业相关联盟和机构，希望能对您有所帮助。

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Continued

WORLDWIDE DIRECTORY OF TRADE ASSOCIATIONS AIMED A ssociation of Independent Mailing Equipment Dealers Mr. Rick Chambers, Executive Director 11310 Wornall Rd Kansas City, MO 64114 Tel: 888.750.6245 e-Mail: rick@aimedweb.org Website: www.aimedweb.org BTA Business Technology Association Brent Hoskins, Executive Director 12411 Wornall Road, Suite 200 Kansas City, MO 64145 Tel: 816.941.3100 e-Mail: info@bta.org Website: www.bta.org CompTIA Computing Technology Industry Association World Headquarters 1815 S. Meyers Road # 300 Oakbrook Terrace, IL 60181-5228 Tel: 630.678.8300 e-Mail: info@comptia.org Website: www.comptia.org CompTIA Computing Technology Industry Association China Prometric, Raycom Info Tech Park Tower A, Unit 405, 2 Kexueyuan South Road, Haidian District, Beijing, China 100080 Tel: +86.108.261.7799 Ext. 6518 e-Mail: Info_china@comptia.org ETIRA European Toner & Ink Jet Remanufacturers Association Vincent van Dijk, Secretary General Grieglaan 7 4837 CB Breda The Netherlands

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Tel: +31.6.414.614.63 Fax: +31.76.56.404.51 e-Mail: infor@etira.org Website: www.etira.org GRIGA Global Remanufacturing Industry General Assembly Ms. Sabrina Lo, Secretariat Recycling Times Media Corp. SF Pacific Insurance Building Mid Jiuzhou Ave., Zhuhai, China Tel: +86.756.3919.266 e-Mail: Sabrina@therecycler.com.cn Mr. Arnald Ho, Co-Chair Printâ&#x20AC;&#x201C;Rite Holdings, Ltd. 10/F, Block A, MP Industrial Centre, No. 18 Ka Yip Street, Chai Wan Hong Kong Tel: 852.2140.9133 e-Mail: arnaldho@print-rite.com Mr. Art Diamond, Co-Chair Diamond Research Corporation 530 West Ojai Avenue, Suite 108 Ojai, CA 93023-2471 Tel: 805.640.7177 e-Mail: drc@west.net ISC Imaging Supplies Coalition Mr. Allen D. Westerfield, President 1435 E. Venice Avenue, #104 Venice, FL 34292 Tel: 941.961.7897 e-Mail isc.westerfield@gmail.com IBPI International Business Products Inc. Mr. Randy Horshok, Executive Director 7336 E. Deer Valley Rd., #110 Scottsdale, AZ 85255 Tel: 480.393.1694 e-Mail: randy@ibpi.net Website: www.ibpi.net

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I-ITC International Imaging Technology Council Ms. Tricia Judge, Executive Director 3157 N. Rainbow Blvd., Suite 340 Las Vegas, NV 89108 Tel: 702.838.4279 e-Mail: exec@i-itc.org Website: www.i-itc.org SEACA Southeast Asia Consumables Association Mr. Iwansaja Gunawan Jl. Mangga Dua Abdad No. 5-1 Jakarta Pusat, 10730 Indonesia Tel: +62.21.612.3124 Fax: +62.21.625.6269 e-Mail: gunawaniwansia@gmail.com SGIA Specialty Graphic Imaging Association Mr. Michael Robertson, President & CEO 10015 Main Street Fairfax, VA 22031-3489 Tel: 888.385.3588 e-Mail: mike@sgia.org Website: www.sgia.org UKCRA United Kingdom Remanufacturers Association Mr. Keith Moss, Chairman First Floor, Cheethams Mill Park Street, Stalybridge Cheshire SK15 2BT United Kingdom Tel: 01706 525050 Fax: 01706 647440 e-Mail: info@ukcra.com Website: www.ukcra.com

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Lawsuits and ITC Investigations Abound By Cathy Martin, Senior Consultant, InfoTrends As a primary contributor of written deliverables for InfoTrends’ Communication Supplies Consulting Service, Cathy Martin covers a wide range of topics, including new products, trends, and distribution channels. Ms. Martin conducts in-depth research for many topics regarding the supplies industry, relying on her extensive network of contacts as well as past experience. Prior to her current position, Ms. Martin was the Founder and Editor of Communication Supplies Weekly. Before joining InfoTrends, she served as an Analyst at BIS Strategic Decisions. Ms. Martin received a B.S. Degree (Magna Cum Laude) in Business from the University of Massachusetts.

Over the past few years, many major printer manufacturers have been aggressively protecting their intellectual property, particularly when it comes to supplies. This protection has taken many different forms, ranging from an official letter to the filing of a lawsuit in court. Regardless of the method, the point is the same. Printer manufacturers are making it clear that while they understand that there will be competition for supplies sales, companies offering aftermarket or compatible supplies cannot infringe any of their patents in selling those supplies.

into allegations of certain unfair practices in import trade. Section 337 declares the infringement of certain statutory intellectual property rights and other forms of unfair competition in import trade to be unlawful practices. Most Section 337 investigations involve allegations of patent or registered trademark infringement. Other forms of unfair competition, such as misappropriation of trade secrets, trade dress infringement, passing off, false advertising, and violations of the antitrust laws, may also be asserted.”

Definition of Patent Infringement

Many credit Seiko Epson with starting the concentrated effort on the aftermarket in terms of supplies patents. It all started in 2006, when Seiko Epson sued 24 companies in Seiko Epson v. Glory South, et al. (No. 3:06-cv-00236-BR) alleging the infringement of 13 patents for the manufacture, import, or distribution of aftermarket ink cartridges for resale in the United States. An ITC complaint (337-TA-565) was also filed at the same time. At the ITC, Epson had a favorable result, which was affirmed on appeal to the Federal Circuit. Since this filing, Epson has been very active on the legal front to protect its brand. Epson has registered its trademark in over 160 countries and regions, and strengthened programs that exercise the company’s intellectual property rights with regard to counterfeit goods so as to protect consumers from damage caused by these inferior items. These actions spurred many other sequential cases including: • A second case Seiko Epson v. Glory South, et al (case # CV 06 477 HA) was brought against the same defendants alleging two more patents US 7,008,053 (ink cartridge and recording apparatus) and US 7,011,397 (ink cartridge and method of regulating flow). • In June 2007, Seiko Epson sued one wholesale distributor and three Internet resellers of inkjet cartridges, Seiko Epson v. E-Babylon, Inc. et al. (No. 3:07-cv-00896-BR), alleging infringement of 18 patents for on-carriage cartridges for Epson’s desktop and off-cartridges for certain large format

The definition of a patent infringement lawsuit is the manufacture and/or use of an invention or improvement for which someone else owns a patent issued by the government, without obtaining permission of the owner of the patent by contract, license, or waiver. The infringing party will be liable to the owner of the patent for all profits made from the use of the invention, as well as any harm which can be shown by the inventor, whether the infringement was intentional or not. Filing Process The first step in the process with the United States International Trade Commission (USTIC) is filing the complaint. The investigation is the next phase in the process and does not imply any decisions on the merits of the case. The case will be assigned to an Administrative Law Judge (ALJ) and then have an evidentiary hearing. The ALJ will make an initial determination as to whether there is a violation of section 337. The initial determination is subject to review by the Commission. The final determination will be made at the earliest practical time. Within 45 days after the institution of the investigation, the ITC will set a target date for completing the investigation. USITC remedial orders in section 337 cases are effective when issued and become final 60 days after being issued, unless disapproved for policy reasons by the U.S. Trade Representative within the 60-day period. According to the ITC Website, “Under Section 337 of the Tariff Act of 1930 (19 U.S.C. § 1337), the ITC conducts investigations 20

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Epson’s Landmark Suit Paves the Way

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inkjet printers. In addition to wholesaler, Cartridges Are Us Inc. dba cartridgesareus.com (now owned by Clover), the Internet resellers include E-Babylon, Inc., Linkyo Corp. dba supermediastore.com, and PrintPal Inc. dba printpal.com. In October 2007, E-Babylon settled with Epson. • In 2008, Seiko Epson sued four more Internet resellers of inkjet cartridges, Seiko Epson v. Inkjetmadness.com, Inc. et al. (No. 3:08-CV-00452-BR), alleging infringement of 18 patents. The companies named in this suit were allegedly still selling infringing cartridges despite Epson’s enforcement efforts. • In 2009, Seiko Epson sued six more companies alleging infringement of those 18 patents, Seiko Epson v. Abacus 24-7 LLC, et al (No. CV ‘09-477 KI). This case was filed against the U.S. affiliate of a Chinese supplier and four additional Internet retailers of ink cartridges. First Toner Patent Cases Filed in 2010 For some time, many industry watchers were wondering if there was going to be any action regarding the increased activity in new build, compatible toner cartridges. While there has been significant activity in inkjet, it has been very quiet on the toner side – until 2010. Filings from Canon and Lexmark have put toners into the

patent infringement spotlight. Canon Sues Densigraphix On January 12, 2010, Canon filed a lawsuit alleging infringement of US Patent No. 7,647,012 (‘012 Patent) against Densigraphix Kopi Inc. and Densigraphix Inc. in Case No. 1:10-cf-34-CMHIDD. The parties reached a settlement that included a permanent injunction on March 9, 2010. The injunction permanently prevents Densigraphix from making, selling, offering to sell, and importing certain specified Densigraphix toner bottle products. Canon and Korea In May 2010, Canon filed several complaints with the Korean Trade Commission regarding its photosensitive drums used in printing equipment. Then, the flurry of ITC complaints and legal proceedings significantly increased as did rumors about international cases—especially in Korea. According to public court documents, Canon believes that several Korean companies have infringed certain parts of their patents in that country. Canon believes that these companies allegedly produce drums that infringe Canon’s patents and are sold to aftermarket companies who use the drums to produce compatible supplies that are sold worldwide for use in HP and Canon laser printers. This is

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Lawsuits and ITC Investigations Abound Continued

not the first time this particular patent has been part of legal or intellectual property complaints. There were several cases from the early 2000s regarding specific claims of this patent. Currently, Canon has filed five complaints with the Korean Trade Commission for different claims of this patent and sought one preliminary injunction in the Suwon District Court. The rulings in these current complaints will dictate the impact on the industry. If there are any injunctions or other penalties, this will force aftermarket companies that purchase drums to seek products elsewhere. The Korean drum community may face an immediate significant impact before or after rulings are handed down, as aftermarket companies seek other countries and/or companies to purchase drums to use in their aftermarket products that they believe do not infringe patents. Canon Sues Ninestar and Others over Toner Patents On June 28, 2010, Canon Inc. (Tokyo), Canon U.S.A., Inc. and Canon Virginia, Inc. filed a 337 complaint on Monday, June 28, 2010, with the U.S. International Trade Commission to investigate whether Ninestar Image International Ltd. and others infringed two patents, 5,903,803 and 6,128,454, for a series of toner cartridges that can be used in Canon and Hewlett-Packard printers. Both patents relate to a projection on photosensitive toner cartridge drums that allow users, rather than technicians, to remove and replace the drum. Canon has also filed a companion district court action in the United States District Court for the Southern District of New York Case No. 10cv4999 RWS ECF. The ITC complaint (ITC 337-TA-731) alleges that 20 respondents have unlawfully imported infringing toner cartridges and related products into the United States. Canon Sues Copylite Products and Polek and Polek On June 29, 2010, Canon filed a complaint in the U.S. District Court for the Eastern District of Virginia against Copylite Products Corp., Copylite Products, LLC, and Polek & Polek Inc. of infringing United States Patent No. 7,647,012 (the “012 patent), which was issued to Canon on January 12, 2010. The Patent is entitled, “Sealing Member, Toner Accommodating Container and Image Forming Apparatus” and describes a toner supply container capable of being used in an electrophotographic image forming apparatus, such as a copier. This was the same patent that was part of the Densigraphix case. Canon believes that the defendants are engaged in the business of manufacturing, selling, and/or offering to sell replacement toner products and parts for copiers and printers, including toner bottle products for use in Canon imageRUNNER copiers. Canon is seeking permanent injunctions, damages, and attorney fee awards. On September 17, 2010, Canon resolved the case against Polek & Polek Inc., concerning certain toner bottle products and a patent

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infringement lawsuit against Copylite Products Corp. and Copylite Products, LLD. As a result of the lawsuit, Polek & Polek had discontinued U.S. sales and manufacturing of its PP1221, PP1225, PP1244, and PP1245 toner bottle products, which it previously marketed for use in certain Canon imageRUNNER copiers and MFPs. Copylite has also stopped U.S. sales and manufacturing of its TON3570, TON5570, TON7095, and TON5075 toner bottle products. Lexmark International On August 23, 2010, Lexmark International, Inc. announced that it had filed a patent infringement complaint with the United

States International Trade Commission against 24 companies that manufacture, import, and sell replacement cartridges for various Lexmark laser printers and multifunction devices. According to official documents, many of the companies named are related or affiliated in some way to each other—they are importers, subsidiaries, distribution centers, or retailers. Several of the defendants in this complaint have also been named in other recent cases from other OEMs, including HP, Canon, and Epson. Lexmark’s complaint alleges that Lexmark replacement cartridges available from these companies infringe at least 15 patents owned by Lexmark regarding toner cartridge parts. Lexmark is requesting that the ITC issue a general exclusion order banning the importation and sale of patent infringing laser cartridges by any entity. On October 6, 2010, the ITC voted to institute an investigation of certain toner cartridges and components. In addition to the ITC complaint, Lexmark has also filed a related patent infringement complaint in the U.S. District Court for the Southern District of Ohio (Case # 10 cv 1:10CV564) against the same defendants. The District Court complaint contains allegations similar to those in the ITC complaint and seeks injunctive relief, monetary damages, and attorneys’ fees. The latest activity in this case was in November 2010 when the ALJ established the subject initial determination, which established a 17-month target date of March 12, 2012. The ALJ also noted that the Initial Determination on the alleged violation of Section 337 shall be due on November 10, 2011. No petitions for review of the ID were filed. Summary of Recent Court Cases 2010 There have been a number of other cases filed in 2010. The Table below summarizes these cases. Recommendations Continuously fighting legal battles puts a tremendous strain on the aftermarket companies involved. The market clout and available resources of the printer OEMs typically trumps anything that the smaller aftermarket companies can muster. As printer companies

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industry. Nevertheless, this demonstrates the importance OEMs are putting on protecting this part of their business. About InfoTrends InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Further detail on these and other insights related to patent infringement cases can be found in InfoTrends’ report OEMs Protect Supplies through Intellectual Property. To learn more about this report, contact Scott Phinney at +1 781 616 2100 or visit us online at www.infotrends.com.

become more vigilant in protecting their intellectual property, the aftermarket companies need to become well-versed in patent law and ensure that they are not infringing any patents. InfoTrends has the following recommendations: • Aftermarket and resellers of supplies have to remain focused on avoiding patent infringements. Any company selling supplies should be very wary of getting involved with questionable products, especially if the price seems to be too good to be true or it comes to market very fast. Resellers are responsible even if they have been told the products are “patent free.” In addition, some products may avoid some patents but not others. • Some aftermarket companies may find themselves shifting back to a market model in remanufacturing product rather than selling new compatibles that may infringe patents. The downside in this model for many companies, however, is that it is more expensive and may shrink profit margins. • Aftermarket companies should consider getting their own patents for products that will allow them to produce intellectualfree new build products. Some companies are doing so at this time. • Aftermarket companies should focus on reusing their own supplies to alleviate empties shortages. The objective for the OEMs is to stem the tide of product coming into this market that infringes their patents. The cases/ complaints serve to thwart companies that may know or think the products they sell are patent infringing to stop selling them or they could be named in a future suit. This article highlighted only some of the cases that have happened or are pending in the supplies

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2011 Asia Imaging Fair AIF Beijing Exhibitor List & Information KATUN 深圳市光电安办公设备有限公司 Booth NO.: D011 Website: www.szgda.cn

Dongguan Exploiter Office Supplies Co., Ltd 东莞市开拓者办公用品有限公司（天仁） Booth NO.: B031 Website: www.dgtianren.com

Ebest Industry & Business Inc 珠海易得美工贸有限公司 Booth NO.: D019 Website: www.china-ebest.com

Guangzhou LiGaoLe Office Consumables Co.,Ltd 丽高乐(广州)办公耗材有限公司 Booth NO.: D012 Website: www.gzlgl.com

OUPU Electronic Technology Co.,Ltd 保定欧普电子科技有限公司 Booth NO.: D018 Website: www.b8848.com

Guangzhou Tuosheng Technology Co., Ltd 广州市天河拓盛科技有限公司 Booth NO.: A003 Website: www.gdscw.com

Beijing Beifang Office Equipment Company 北京市北方办公用品公司 Booth NO.: D013 Website: www.rechina.com.cn

Shenzhen Singyutong Techology CO., LTD. 深圳市鑫浩宇电脑有限公司（鑫宇通） Booth NO.: D023 Website: www.titonprint.com

Lanjie Guangzhou 北京兰杰商用机械厂广州销售公司 Booth NO.: B028 Website: www.lnjparts.com.cn

Guangzhou Jingzhan Electronic Equipment Co.,Ltd 广州旌展电子设备有限公司 Booth NO.: B001 Website: www.kebit.cn

Lanjie Parts Co.,LTD 北京兰杰办公设备配件有限公司 Booth NO.: B057 Website: www.lanjieparts.com

Guangzhou Zhono Electronic Technology Co., Ltd. 广州众诺电子科技有限公司 Booth NO.: D030 Website: http://www.zhono.com

GuangDong New Tech-A Enterprise Co., Ltd. 广东新高端实业有限公司 Booth NO.: B029 Website: www.newtech-a.com

Guangzhou Shuangyi Consumable Co.,Ltd 广州双益耗材有限公司 Booth NO.: B002 Website: www.sysy31.com

Color Imaging(USA) Color Imaging（USA） Booth NO.: D032 Website: www.colorimaging.com

Tuico Polymer Technology(Zhongshan) Co.,Ltd 优力聚合高分子科技（中山）有限公司 Booth NO.: D027 Website: www.tuico.com

Guangzhou Cometchem Co.,Ltd 广州市科密化学有限公司 Booth NO.: D037 Website: www.cometchem.cn

Handan PhotoC Technologies Co., Ltd 邯郸光导重工高技术有限公司 Booth NO.: D003 Website: www.photoc-print.com

Beijing Yihe Changda Co.,Ltd 北京易合畅达科技发展有限公司 Booth NO.: B030 Website:

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Zhonghao office consumables manufacture co., Ltd 惠州中昊办公耗材有限公司 Booth NO.: A001, A002 Website: www.333rrr.cn

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Foshan Tiantong Print Consumables Co., Ltd 佛山市天通打印机耗材有限公司 Booth NO.: A007, A008 Website: www.tt09.com.cn

Tianjin Zhonghuan TCOA Electronics Co., Ltd 天津市中环天佳电子有限公司 Booth NO.: D022 Website: www.tjcopyco.com.cn

Guangzhou Henghui Technology Co., Ltd. 广州市恒晖科技有限公司 Booth NO.: B026 Website: www.hhkj2007.com

Wuxi Jiateng Magnetic Powder Co., Ltd 无锡佳腾磁性粉有限公司 Booth NO.: D025 Website: www.wxcanton.com

SCC 珠海史丹迪贸易有限公司 Booth NO.: D007 Website: www.scc-inc.cn

Hi& Bestech 台湾瑞赛克晶片设计公司 Booth NO.: A010 Website: www.tonerchips.com

Zhuhai Dimai Printer Consumables Co., Ltd

Hebei Fenghua Heavy Industry AUTO Toner Factory

珠海迪迈打印耗材有限公司 Booth NO.: B052 Website: www.zhdimai.cn

河北丰华重工奥特碳粉厂 Booth NO.: B027 Website: www.hdauto.net.cn

Real Color Supplies Chinese Limited Co. 广州逦彩化工科技有限公司 Booth NO.: A013 Website: www.rcs.com.cn

Yinjiesi 北京印杰斯科技有限公司 Booth NO.: D020 Website: www.yinjiesi.com

Print-Rite Fanling 天威泛凌 Booth NO.: D008, A009 Website: www.print-rite.com

Beijing Hanwei International Industry Co., Ltd 北京汉伟国际实业有限公司 Booth NO.: B066 Website: www.hanweiparts.com

Ningbo Sea-hill Printer consumable co.,Ltd 宁波熙和打印机耗材有限公司 Booth NO.: D028 Website:

Guangzhou Zhenji Digital Technology Co., Ltd 广州市真迹数码科技有限公司 Booth NO.: B003 Website: www.zhenji-toner.com.cn

Sun Way Office Automation 苏州太阳 Booth NO.: D034 Website: www.sgmgz.com

天津赢事达 Booth NO.: B038 Website: www.inkstar.cn

Kogon Technologies Timited 中山市金力打印机设备有限公司 Booth NO.: D013 Website: www.kogon.com.cn Foshan Ascend Office Accessories Limited 佛山埃申特办公配件有限公司 Booth NO.: D021 Website: www.fsascend.com Wuhan Zongxiang Imaging Co., Ltd 武汉宗祥显影材料有限公司 Booth NO.: D038 Website: www.zongxiang.cn

Tin Ka Totem(Beijing) Technology Co., Ltd 天嘉图腾（北京）科技有限公司 Booth NO.: D038A Website: Zhuhai Tatrix International Co., Ltd 泰达电子科技有限公司 Booth NO.: C001 Website: www.tatrix.com.cn Beijing Sanhandongchen Technology Development Co., Ltd 北京三韩东晨科技发展有限公司 Booth NO.: B067 Website: www.bjdongchen.com.cn

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A Joint Collaboration in ‘Making Things Happen’: Future Graphics & Mega Laser Workshop 2010 (South East Asia)

From left to right: Dick Yu, Francis Ang, Mr Shouji Inamoto, Mr. Kenneth Ang and Dr. Kenzo Ogata

Event introduction T h e Fu t u r e G r a p h i c s - M e g a L a s e r Workshop is a one day informational and interactive program to encourage new business and market development and to provide the most current information on new products and technologies. The workshop started with Mr. Dick Yu of Future Gr aphics introducing the History and Philosophy of Future Graphics, followed by Dr. Kenzo Ogata of Mitsubishi Chemical Corporation presentation on MKImaging OPC Drums and Kaleidochrome Chemical Toners. Lastly, Mr. Bernard Yu of Future Graphics gave a workshop demonstration on aftermarket toner cartridges.

stronger roadmap to success. By examining the dynamics and concept of chemical toners and the after-market toner cartridges, as a group, they are able to appreciate the technology and relate to real-world challenges as they integrate it into their business processes and maximize return on efforts and investments. Mega Laser’s expectations from this event, as the organizer. Mega Laser expects that through this conjoint workshop there would be an increased in awareness and understanding about Mitsubishi Chemical Corporation and Future Graphics. At the same time, to deepen their insights and knowledge in regards to chemical toners and aftermarket products; which in turn would reinforce their confidence in our products.

Theme and Content of this event. The aim of this workshop is to help Southeast Asian partners to build a 26

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Mega Laser’s impression of the current and future South East Asia market Currently, none in South East Asia have yet to achieve the volume of exported products that China has attained, however emerging new markets in various parts of Asia, especially in India, Indonesia, Myanmar and Vietnam; are learning the business by providing the products to their respective local markets.

M e g a L a s e r C E O, Ke n n e t h A n g’s thoughts on this event The event was a success and the overall

Much of the workshop’s attention was focused on the concept and understanding of chemical toners presented by Dr. Kenzo Ogata; and the practical application of the sophisticated technical process in the recycling of toner cartridges (i.e., HP 2600 and CP1215) by Mr. Bernard Yu.

reputable and influential representatives to give a short presentation and interacting with the customers were not only of great use to Mega Laser, but it helped to boost customers’ confidence in Mega Laser’s products.

experience was a very positive one. From this workshop, many of the participating companies were able to learn a great deal about Mitsubishi Chemical Corporation and Future Graphics; in addition, having gained knowledge and awareness especially in chemical toners and aftermarket toner cartridges. Mr. Dick Yu (right) introducing Future Graphics The support and help from both Mitsubishi “Only through FG Authorized Distributor, will C h e m i c a l Corporation and you be guaranteed with quality” Future Graphics –Dick Yu in form of sending

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A Joint Collaboration in ‘Making Things Happen’: Future Graphics & Mega Laser Workshop 2010 (South East Asia)

Continued

New products that are featured in this event

Dr. Kenzo Ogata presenting on OPC Drums and Chemical Toners

this industry as a focus, the cost of labor could be the key determinant in which country arises as the largest producer. Participants or attendees of this event They would mainly consist of the South East Asian clients and partners of Creative Online and Mega Laser.

Through this event, many of the attendants get to see their clients or vendors for the first time and had a faceto-face interaction; as most communication takes form via emails, telephone or internet calls, and instant messaging. Next the participants managed to gain more insights to what FG has to offer Overview

M r. B e r n a r d Yu ( r i g h t ) c o n d u c t i n g t h e demonstration workshop

Although most of the Asian markets display promising growth opportunities and have what it takes, it would take some time before their full potential can be attained and capitalized on to maximize their return of efforts and investments, while utilizing the most effective and efficient business processes and platforms. In addition, these countries not only have lower labor rates as compared to those in China; they are progressing rapidly together with the fastpaced industr y growth rates too. All of these markets especially India, are demonstrating robust growth and developments. With labor-intensive operations within 28

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M r. B e r n a r d Yu ( l e f t ) g u i d i n g o n e o f t h e participants on the removal of after-market toner cartridge

The views and comments from the participants or attendees who are involved in the event Most of the participants and the enterprises that were involved felt that it was a successful event as they are kept updated on the latest market trends and information of new products and technology too.

Name of the Event Future Graphics-Mega Laser Workshop 2010 Date of the Event Saturday, 4th December 2010 Venue of the Event Sunway Resort Hotel & Spa Grand Bahamas L evel 12, Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor Darul Ehsan, Malaysia Main Organizers and Participants Mitsubishi Chemical Corporations: Dr. Kenzo Ogata, Mr. Shouji Inamoto and Mr. Kazuhiko Takai Future Graphics: Mr. Bernard Yu and Mr. Dick Yu Creative Online Trading Sdn Bhd Mega Laser (Singapore) Pte Ltd Programme Highlights • Introduction to Future Graphics History and Philosophy • MKImaging OPC Drums and Kaleidochrome Chemical Toners • Demonstration and Workshop on AfterMarket Toner Cartridge

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A Joint Collaboration in ‘Making Things Happen’: Future Graphics & Mega Laser Workshop 2010 (South East Asia)

and understand the differentiation between chemical and conventional toners better. Especially the live demonstration on the assembling and disassembling of aftermarket toner cartridges allowed the participants to relate to their own processes even further and enhance their appreciation of the technology.

Continuous development of a strong and strategic partnership A s t h e s o l e d i s t r i b u t o r f o r Fu t u r e Graphics in the South East Asian region, Mega Laser and Future Graphics believe in the establishment of strong sustainable diplomatic relations and active communication between the two enterprises. A good and strategic relationship is a

Continued

valuable asset; both sides are committed to enhance this by consolidating and deepening this relationship via trust and supporting each other. Mega Laser intends to hold similar events together with Future Graphics in the near future, possibly as an annual event in different South East Asian countries such as Indonesia or Thailand.

Words of Appreciation Mega Laser would like to take this chance to thank each and every seminar participant listed below for attending and supporting our first “Future Graphics-Mega Laser Workshop 2010” on 4th December 2010 at Sunway Resort Hotel & Spa; a joint production of Future Graphics and Mega Laser. For those who have travelled long distances; thank you for making the commitment even though it meant long commuting hours. We felt your comments before returning home meant the trip was worth it. Again, we thank you so much for your attendance and invite you to attend any future seminars we may hold. ACD MARKETING AE VISTA(M) SDN BHD AGISU SALES & SERVICES ANNEXE MARKETING SDN BHD APPLIED SOLUTION BEST IMAGING TECHNOLOGY (M) SDN BHD BLUE SKY RECYCLE & TRADING BROADTECH SYSTEM(S) PTE LTD CAPITAL OFFICE SUPPLIES SDN BHD CARTRIDGE WORLD-KOTA DAMANSARA CARTRIDGE WORLD-SRI HARTAMAS CARTRIDGE WORLD-SS2 DATACOMP IT SALES & SERVICES DEWPOINT ENTERPRISE DOTS TECHNOLGY & TRADING ECO DEVICE ENTERPRISE ECO LASER SUPPLY ECOPRINT SYSTEM SDN BHD E-DRAGON ENTERPRISE EXG TECHNOLOGY SDN BHD FULLMARK PTE LTD FWB VENTURE SDN BHD GENERAL OA SDN BHD GREEN CARTRIDGE GTO IMAGE MAKER INDUSTRIAL SDN BHD INDUST VISUAL SYSTEM(MELAKA) SDN BHD INFINITY LASER TRADING (001666788-V) INISHARU VIJON(M) SDN BHD JUSPRINT(PENANG) SDN BHD JW MEDIA MARKETING (M) SDN BHD KLASSIC COLOR LASER EXPLORER (M) SDN BHD LASER IMAGING RESOURCES SDN BHD LASER RENU(M) SDN BHD

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5 Critical Email Marketing Changes For 2011 By Curt Keller Curt Keller is CEO and founder of one of the world's leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Keller remains f iercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. 2011 promises to be a banner year in technology as the concept of cloud computing complete with an online-only operating system comes into its own, users begin to abandon “the web” in favor of social media coteries, and the majority of your customers who read your emails on desktop and laptop computers migrate to phones, tablets and other mobile devices. The era of logging on to Hotmail three times a day to read your email is going the way of the dinosaurs, as the emails of 2011 have become svelte, agile communications quanta which find your recharge prospects wherever they may be and deliver your message with efficiency and tact. To help you stay ahead of the curve in this year of technological proliferation here are the top five critical email marketing changes you must make to ensure that your brand retains its relevance and edge. 1. Prominently Feature Share Links In Your Emails In the summer of 2009, barely one out of every ten promotional emails from the top online retailers included a share link. By the end of 2011, this form of sharing links will be present in the majority of all email marketing messages. If you are still one of the holdouts, note that allowing your customers to easily share your content with their social group can dramatically increase your campaign’s reach. Email marketing in the social networking age has transmuted into a conversation among a social clique, and successful email marketers are no longer the lofty dispensers of top-down information, but egalitarian participants amidst a peer group engaging in a wide-ranging colloquy. Although it might seem difficult at first to direct these discourses away from Aunt Nelly’s quilt and Sandra’s new baby to a symposium on the green advantages of biotoner cartridges, your presence in these groups will expand your presence and reach through social osmosis. That will result in maximized sales. Ensure that your share links feature prominently in your emails and don’t restrict yourself to the universal standbys of Facebook 32

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and Twitter. Segmenting your email list by country will allow you to feature the social networks which are most popular in the nation where your customer resides. Facebook is extremely popular in The Philippines where it reaches 84.5% of the web population, but in Taiwan Wretch.cc reaches 62.5%, Cyworld is the choice of 54.2% of South Koreans, and 46.8% of Indians seek out Orkut. Given India’s enormous population, ignoring Orkut could cut you out of reaching countless millions of potential recharge customers. 2. Think Global, But Go Local Local is going to be the next paradigm shift for email marketers in 2011. Emerging technologies tied into the explosion in popularity of mobile devices has created a spectrum of feasibilities to target your email content right down to the street level. It is certainly not beyond imagining that the geographical targeting of your email campaign might soon identify the exact location of your customer and guide them to their nearest retail outlet: complete with map, directions, available parking spaces, the special sales they’ll find when they get there, a customized discount coupon for an ink cartridge, and even a parallel heads up to a specific salesperson that this customer is heading their way. If you think that this sounds a bit too “Tom Cruise Minority Report” to be real, the technology exists right now to implement such a campaign. However, going local is not necessarily restricted to such ultrafine granularity, as even nation-level customization through your segmentation efforts can go a long way towards truly connecting with your customers. While English is virtually universal in Singapore and The Philippines, your customer in Cambodia or Indonesia may not be quite so fluent. The simple act of providing your emails in the predominant language where your customer resides can go a long way to making your prospect comfortable with your promotions. Keep in mind that various nations have a number of official and widely spoken languages. You certainly don’t have to target all of Indonesia’s 719 languages, but providing industry words

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as kartrid or kartrij in Malay, Javanese, and Sundanese for their specific geographical regions will address about 330 million people with an elevated level of relevance. 3. Enhance The Plain Text Section Of Your Multipart Emails The plain text section that is generally displayed in email clients where the HTML option is set to be disabled is no longer only of interest to the few customers still using outdated browsers, low-powered computers, or accessing via dialup. The recent announcement by social media giant Facebook that their new Messages function acts as an integrated email and messaging hybrid for their over half a billion users has placed a new emphasis on plain text. Facebook Messages is set to display emails in plain text format as the default parameter. This setting can be overridden by any user who opts to receive emails in HTML format, but the link to perform that function is difficult to locate, thus it is likely that very few Facebook subscribers will even know it exists. As the new @facebook.com email addresses start to burgeon in your lists, it is wise to pay greater attention to your email’s longneglected plain text part. Now that it is no longer an afterthought, experiment with this section to enhance it as much as possible. Since it is plain text there is a limit to what you can do from a design aspect, but you can certainly work to hone the copywriting to a fine edge in order to maximize the impact your email marketing campaign will have on its Facebook audience. 4. Custom Tailor Your Email Design To Mobile Devices As an entire universe of iPhone, iPad, and Android devices conquer the mobile market, the difference between a mobile email and a conventional one has evaporated. Your email messages must display properly on traditional screens on desktop and laptop computers, but now need to also take into consideration that your customers may be reading them on tiny viewports or on gesture activated touchscreens. While a click through a conventional mouse cursor can be pixelaccurate, screens that are actuated by human fingers need to have buttons and links that are several times larger to ensure that they can be activated properly by touch. A navigation bar with a series of 30 pixel wide buttons may be accessible by a pointing device, but will be virtually unusable on a touchscreen. Generally accepted

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touch design practice calls for the smallest target to be at least 60 pixels in a diagonal dimension. Most viewing of phones and tablets is done in a portrait mode rather than the traditional landscape format of desktop and laptop computer screens. Email widths should be as narrow as feasible to accommodate this orientation, and generally not wider than 600 pixels. Font sizes should be bumped up as well, as type of 9 points or less tends to be uncomfortably tiny on the smaller mobile screens. 5. Be Aware Of Email Legislation Anywhere Your Customers Live Conventional wisdom states that “since both my office and server are in Jakarta/Taipei/Seoul any email marketing legislation passed in Europe or America certainly doesn’t concern me.” It is time to turn that conventional wisdom on its head, as both the United States and the European Union are on the verge of introducing wide ranging legislation governing online marketing practices that subject violators to fines of several thousand dollars per individual instance, no matter where in the world they are located. The EU is about to introduce a package of laws that will prohibit the placement of cookies without obtaining manual direct consent, and allow any one of your European customers to demand that you erase every byte of their personal information from all your databases. These new regulations will mandate the inclusion of voluminous legal “Consumer Information” text on any of your signup or other customer forms. The recent WikiLeaks debacle has significantly heightened sensitivities in the United States as to what constitutes proper content on the Internet. The US Senate Judiciary Committee has approved the Combating Online Infringement and Counterfeits Act which can prohibit your website from being accessed outright even if you just have a couple of links to material which the American government deems “infringing.” That material could be as innocent as a link to a site with a handful of pirated mp3 songs! The Chinese proverb of “may you live in interesting times” certainly applies to email marketers in 2011: It is going to be a year filled with complex challenges and swift-breaking developments. This promotional environment will handsomely reward the quick and savvy while mercilessly punishing the stultified and stodgy marketers. It will take effort and determination to be amidst the former group, but the benefits will be certainly worth the endeavor.

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Worldwide Hardcopy Peripherals Market Returned to 2008 Shipment Levels on Double-Digit Year-Over-Year Growth in the Third Quarter of 2010 The worldwide hardcopy peripherals market returned to pre-crisis shipment levels with nearly 31 million units shipped in the third quarter of 2010 (3Q10). According to the International Data Corporation (IDC) Worldwide Quarterly Hardcopy Peripherals Tracker, this is the second consecutive quarter of double-digit year-over-year growth in both units shipped and shipment value. Total market shipments in 3Q10 improved 13% over 3Q09 while shipment value increased 17% year over year to $14.3 billion. “The worldwide hardcopy peripherals market looks positive toward the end of 2010. Early indications show that the market is rebounding after the decline seen in 2009 and 2008 as some degree of consumer confidence returns and businesses are now looking to invest in their printing and imaging,” said Phuong Hang, program manager for IDC’s Worldwide Quarterly Hardcopy Peripherals Tracker. Similar to 2Q10, the third quarter of 2010 saw higher year-overyear growth for monochrome laser multifunction printers (MFPs) than color laser MFPs, 38% versus 21% respectively. It was also the second consecutive quarter where monochrome laser printers (35% year-over-year growth) outperformed color laser MFPs by more than 5%. HP has recovered from the laser shortage issue and ramped up shipments to more than 3.5 million laser units, resulting in double-digit year-over-year growth across all regions. Technology Highlights • Inkjet devices continue to lead in the overall hardcopy peripherals market with close to 20 million units shipped, exhibiting a 6 % year-over-year growth. • The laser market grew 32% year-over-year to more than 9.5 million units in the third quarter. HP and Samsung remain the top 2 vendors in this space, with a combined share of more than 50%. Asia/Pacific (excluding Japan) maintains its spot as the number one region for laser shipments with more than 3 million units. • Monochrome laser increased 35% year-over-year to more than 8 million units in 3Q10, resulting in 84% share of the total laser space. This quarter witnessed significant year-over-year growth for both printers and MFPs, 35% and 38%, respectively. • While posting 18% year-over-year growth, color laser finished the quarter with 16% market share in the total laser space, losing less than 1 point from 2Q10. Inching closer to printer share, MFP devices represent 46% of the color laser sector. Regional Highlights • United States – With more than 6.8 million units, the U.S. represents the second largest region in the overall hardcopy

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peripherals market, based on shipments. Unlike the double-digit growth experienced in 2Q10, the third quarter saw a modest yearover-year gain of 3%. The positive figure for the region was driven by the stronger year-over-year growth in laser technology, 15% versus 1% for inkjet. • Western Europe – The region increased 7% year-over-year growth to more than 6.3 million units, resulting in an overall market share greater than 20%. Western Europe maintains its number 3 spot in the total hardcopy peripherals market, based on shipments. While growth is not uniform across all countries, 3Q10 marks the second consecutive quarter where most major markets in the region recorded positive year-over-year gains and showing early signs of further growth. • Central Eastern Europe & Middle East and Africa (CEMA) – The region accounts for 13% share with close to 4 million units, and exhibiting 23% year-over-year growth. This quarter witnessed monochrome laser as the largest and fastest growing segment, with 47% share and 42% year-over-year growth. It was also the first quarter where monochrome laser shipments in CEMA exceeded those of inkjet. • Asia/Pacific (excluding Japan) (APeJ) – While posting 23% year-over-year growth in unit shipments, APeJ share of the overall market declined to 26%, losing 1 point from the previous quarter. The region maintains the top spot in the overall market with over 8 million units shipped in 3Q10. China accounted for the majority of shipments in the region with more than a 42% share, and while shipments grew 31% year-over-year. • Japan – With close to 1.5 million units shipped, 3Q10 is consistently the lowest quarter for hardcopy peripherals shipments as most vendors decrease shipments to reduce stocks on the market in preparation for new product launches for the year-end sales in the fourth quarter. The region recorded 6% year-over-year growth, the best trend yet for 2010. Vendor Highlights • HP – HP strengthened its number 1 position in the overall hardcopy peripherals market with 13.4 million units shipped, resulting in 44% share in 3Q10. With its laser shortage issue resolved, HP saw 21% year-over-year growth globally and doubledigit growth across all regions, except for North America. The vendor gained 2 points to 50% share in the inkjet market and increased 5 points to 36% share in the laser segment from a year ago. • Canon – Canon comes in as distant second to HP in the overall market with close to 5.4 million units shipped and 17% market share. The vendor posted 6% year-over-year growth due to strong

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performance in the laser segment (33% year-over-year growth) and a weaker performance in the inkjet segment (1% year-overyear growth). While posting a double-digit year-over-year gain, the vendor’s share in the total laser market, compared to a year ago, remained unchanged at 11%. MEA continues to be Canon’s highest growth region for laser technology with 56% year-over-year growth. The vendor also enjoyed outstanding year-over-year laser results in Western Europe and APeJ, 46% and 45%, respectively. • Epson – Epson maintains its third position in the worldwide hardcopy peripherals market with 14% share. The vendor enjoyed 11% year-over-year growth with shipments approaching 4.4 million units in 3Q10. While rounding out the top 3 in the overall inkjet segment with 18% share, Epson only accounted for 1% share in the laser segment. Unlike HP and Canon, the vendor’s best performing region was Latin America with an impressive 57% year-over-year increase, followed by 51% growth in Canada. • Samsung – Samsung held onto its position as the number 4 vendor worldwide. While its market share has remained

unchanged at 5%, compared to a year ago, the vendor posted 21% year-over-year shipment growth in 3Q10. The vendor experienced the highest year-over-year growth in the Americas with 60%, followed by 30% in APeJ and 6% in EMEA. Laser devices accounted for more than 95% of Samsung's total shipments in the quarter. Despite posting more than 23% year-over-year growth in the total laser segment in 3Q10, Samsung lost the top spot to HP in the laser MFP category, which it has held since 2Q09. • Brother – With 5% market share and close to 1.6 million units shipped, Brother comes in as the number 5 vendor. Brother recorded 5% year-over-year growth, driven by strong year-overyear performance in the emerging markets, including 74% growth in Latin America, and 73% in Middle East and Africa. Showing a year-over-year decline of 6%, Western Europe was Brother’s worst performance region. The vendor’s share in the inkjet segment remained unchanged at 4% while losing 1 point to 8% in the laser segment from a year ago.

Worldwide Hardcopy Peripherals Market Share and Year-Over-Year Growth, Third Quarter 2010

Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, December 6, 2010

U.S. Hardcopy Peripherals Market Share and Year-Over-Year Growth, Third Quarter 2010

Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, December 6, 2010

Notes: • IDC tracks A2-A4 devices in the Quarterly Hardcopy Peripherals Hardcopy Peripherals include single-function printers, printer-based multifunctional systems (MFPs), and single-function digital copiers (SF DC). Data for all vendors are reported for calendar periods. For more information about IDC’s Worldwide Quarterly Hardcopy Peripherals Tracker, please contact IDC at www.idc.com.

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Printer Terminology for the Rest of Us It’s almost axiomatic that thriving industries create their own jargon-and nowhere is this truer than in the world of computers, where vendors borrow, adapt, and coin words seemingly on a daily basis. At some point, however, all the borrowing and punning creates confusion-especially for the people who want to use a technology. Computer printer vendors have borrowed much of their unique dialect of acronyms, nicknames, and terms from traditional printing, but often put a different spin on the terminology. Apart from their marketing purpose, many of the predominant terms on a printer’s specification page are useful clues that can help you choose the best device for your needs-if you can understand them. Here’s a quick rundown of terms and concepts you need to know. Resolution or DPI Printers work by depositing tiny amounts of a color (ink, toner, dye) on a surface like paper; each of these units of color is called a dot-and the first thing that years of ads and marketing have taught us to look for on a printer's spec page is its DPI or dots-per-inch. This number tells us how many dots the printer is capable of fitting in a given space and, since the dots are the building blocks of text and pictures, a higher number is considered better. You may wonder why printers have a much higher DPI than computer screens, where print commands originate: a typical inkjet these days easily exceeds 1,000 DPI, while the iPhone 4’s Retina display-probably the most pixel-dense screen available to consumers-barely makes it to 300 pixels per inch (PPI generally refers to monitor resolution, while DPI analogously relates to print resolution). The reason is that most printers can reproduce a very small number of colors-for example, a typical inkjet with four ink cartridges can produce a maximum of 16 colors for each dot (known as color depth), while a single pixel on the screen is usually capable of displaying several million different hues. On paper, therefore, special techniques such as half-toning or dithering are used to print adjacent dots in a specific pattern; because they are so tiny, once the brain perceives them, they are mixed into the intended color, thus giving the printer a widerranging gamut than it is possible with just its four basic ink hues. A matter of color When you compare printers, you must consider not only their ability to print dots in close proximity, but also how many individual colors they can print in any given dot location. Lasers and the less-expensive inkjets have only four ink reservoirs; at a given DPI, therefore, their color depth will be lower than the more expensive inkjet models that sport five, six, or even seven different ink colors. Dye-sublimation printers offer the best quality for a 38

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given DPI because it can mix inks on the paper and thus provide a virtually limitless number of colors. Keep in mind that the final print quality depends on a lot more than the DPI rating. Inkjets, for example, literally shoot liquid ink at your page; depending on the paper, the ink could be absorbed and bleed, causing blurry edges. A laser printer, by contrast, will usually have better edge contrast because it deposits toner on the page and then melts it into place. Marketing gimmicks have also muddled the very concept of DPI. For example, you may see some printer manufacturer claim that its products have “optimized” DPI ratings obtained through a variety of techniques, such as passing the print head over the same location multiple times or printing dots of varying shapes. These normally result in a higher maximum print quality, but often at the expense of speed and ink consumption. Finally, a quick look at your local computer retailer or online store will reveal that many printers have not one, but two resolution ratings-for example, 2400 x 1200 DPI. The first number indicates the horizontal resolution, while the second gives you its vertical counterpart. This difference is usually due to the printing head configuration and the underlying paper transport mechanics, which are designed to provide the right compromise of speed and quality to remain within the printer’s final price range. In practical terms, your printer’s driver will adjust the final output quality and you will not see a big difference. Speed Print speed is normally expressed as pages per minute (PPM). While this seems straightforward, unfortunately, there’s no universal definition of what a “page” really is. Most printer manufacturers tell you that their speed tests are based on a letter-size page with an ink coverage of five percent. The problem is that where that ink is located can dramatically affect the speed of some types of printers, while the complexity of the image and text printed could slow down some others. For example, inkjet printers have a printing head that moves horizontally-thus, if the dots that make up the image printed are spread all over the page, the print head will have to move around a lot more than if the dots were concentrated in a single location, resulting in a lower speed. Laser printers, on the other hand, need to compose a physical representation of an entire page before they can print it; if the commands required to compose a page are

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particularly complex, it will take more time to output. Different printing modes also result in different PPM ratings. Manufacturers typically provide values for color and grayscale, especially in “multi-pass” laser printers, where the paper must take a longer path to print pages of the former type. The true variances, however, are often much subtler than that. You can bet that printing in photo quality will be slower than printing in draft mode-and that the PPM branded on the printer's box is unlikely to express the speed of the former. Therefore, it’s best to take the published PPM as an indication of the average speed of a printer-the higher, the better.

memory may be perfectly capable of printing a 100MB document, as long as none of its pages requires more than 32MB to represent. In practical terms, making the right choice is as much art as science, and manufacturers have become quite adept at calibrating a printer’s memory alongside its duty cycle: users who need to print more pages are also more likely to print complex documents and, therefore, require more RAM, or so the reasoning goes. Whether or not that is the cases note that the RAM in most printers can be upgraded-although often at a much steeper price than computers.

Durability

problem: they need to talk to a computer, and this requires some agreed-upon protocol. In printer parlance, this protocol is called a Page Definition Language (PDL). The two most popular PDLs are PostScript, which was developed by Adobe Systems, and Page Command Language, or PCL, which was developed by Hewlett-Packard. The latter was designed as a simple but flexible protocol whose main goal was to shift as much of the work to the computer as possible in an effort to keep printers simple and inexpensive. Adobe’s solution, on the other hand, is a much more complex, but also more powerful, language designed primarily for printing professionals. In the past, this meant that PostScript printers were significantly more expensive than their PCL counterparts, produced better and more consistent results, and were more widely supported (both OS X and Linux support Postscript natively). PCL printers were often cheaper, but originally designed to work with Windows and did not always include drivers for other operating systems. More recently, however, this distinction has become less relevant. The price of PostScript printers has decreased significantly, and almost every PCL-compatible printer now comes with OS X drivers. These days, the choice of one PDL over the other is mostly relevant to industry professionals-from a consumer perspective, it’s more important to ensure that OS X has the right drivers for the printer you want to buy and let the operating system take care of the rest. There are, however, some protocol-related options that you should keep in mind when shopping. The first is Direct PDF Printing, which allows a PostScript printer to perform all the steps required to print a PDF document without any assistance from the computer. This eases network load and computing requirements, which can be quite onerous for complex documents. The second technology to keep an eye on is Airprint, which will

Another rating that you’re likely to find in the context of printer performance is the duty cycle. This number expresses the number

of pages of output per month that a printer was designed to handle-typically; the manufacturer will start with this number as a goal and make a number of design decisions to satisfy it. These include the number and capacity of the paper trays, the efficiency of the printer’s cooling system, the quality and resilience of its electromechanical components, and so on. Depending on its intended usage, therefore, a printer’s duty cycle can vary considerably. Less expensive consumer inkjets could have a cycle of 3,000 pages per month, while professional lasers can exceed 100,000 pages per month. When picking a printer, this number is only relevant in giving you a clue as to what kind of work it was designed to handle. Keep the duty cycle in mind as you evaluate other characteristics like ink cost and frequency of replacement, the price of maintenance kits, and so on. Memory Much like a computer needs graphical memory to display images on a screen, a laser printer needs memory to interpret the commands that make up a page and create its representation so that it can print. This makes RAM a very important-sometimes critical-resource. Insufficient memory could result in the printer simply refusing to output a complex page, since it simply cannot compose it. Conversely, more memory will enable the printer to hold more information and speed up the printing process. By the same token, color printers typically need more memory than their black-andwhite counterparts, since each dot to be printed contains at least four times as much information. Note that the amount of printer memory is tied to the size of a particular page, and not of an entire document. Therefore, a printer with 32MB of

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Printing language Printers come in many varieties, but they all share a common

allow iOS devices equipped with version 4.2 of Apple’s mobile operating system to print directly to compatible printers without having to connect through a computer. So far, only Hewlett Packard has announced built-in support for Airprint in its ePrint lineup, but it stands to reason that other manufacturers will

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follow suit, or risk leaving a potentially lucrative market in the hands of a competitor. Bottom line As you can see, printer terminology is sometimes difficult to understand, with complex concepts often lurking behind the

simple numbers that you find printed on boxes and manuals. With a bit of research, however, you can use the information that manufacturers provide to make a more informed decision the next time youâ&#x20AC;&#x2122;re shopping for a printer.

ReChina Opened Hall E2 for 8th ReChina Expo The booths of 2011 ReChina Expo Spring Session sells pretty well. As of end of November, around 150 companies have booked booths of 2011 ReChina spring show. Leading companies like Print-Rite, SCC, Beijing Laser, Afealty, Wel-try, Menston, Hill Sound, Everpeak, O-Atronic, Colorfly, Printking, Zhuhai DM, New Tech-A, Trendvision, APEX, Everlight, CEMS, Saehan Media, Indian Toners, Alphachem, Pointrole, WeHappy, Heimei, Shunyun have all chosen satisfying booths. Everyday new exhibiting companies keep joining in. Some good positions are even targeted by 20 more companies. We are so glad to inform you that ReChina opened hall E2 to meet the big

demands of booth reservation. (Check the floor plan of hall E2 http://www.rechinaexpo.com.cn/EXPOFLOOR2011.PHP?h=c) ReChina offers preferential booth prices to exhibiting companies: Credit of 20% of actually paid amount of Spring Session can be used for Autumn Session of ReChina Asia Expo 2011.(Nov. 15-17, Shanghai New International Expo Center, floor plan http://www.rechinaexpo.com.cn/FLOOR2011.PHP?h=w5) ReChina Expo 2011 (Spring Session) will be held in Shanghai Exhibition Center, located in the downtown of Shanghai. During the show period of 2011 ReChina Expo, the halls of Shanghai Exhibition center will be filled fully with 300 exhibiting companies which will provide all kinds of competitive printer consumables for thousands of professional purchasers from around the world. ReChina Expo 2011 (Spring Session) is surely to become the Worldâ&#x20AC;&#x2122;s biggest printer consumables expo in first half of the year. All the exhibitors have high expectation of the spring show. They trust ReChina as a premier trade show in the printing consumables industry. The large number of supply sources at the show will definitely attract thousands of buyers. Around 150 exhibiting companies already booked the booth at the preferential prices. Another 100 companies are working on booth reservation. Just like many others, come early for a better position. For more information, please Contact: www.rechinaexpo.com

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Ricoh Introduces the Aficio MP C3001/C3501 & MP C4501/C5501 Series Advanced Color Multifunction Products Focus on Security, EndUser Productivity and Environmental Friendliness. Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, introduced the Ricoh Aficio MP C3001/C3501 & MP C4501/C5501 Series. Building on the achievements of the Series’ predecessors – the Aficio MP C2800, MP C3300, MP C4000 and MP C5000 – these new, versatile color multifunction products (MFPs) offer enhanced productivity, advanced security and ecofriendly operation for businesses of any size, all with a low total cost of ownership (TCO).

helping to achieve a respectable TCO for the organization.” Productivity The Aficio MP C3001/C3501 & MP C4501/C5501 Series boasts output speeds of up to 30 pages per minute (ppm), 35 ppm, 45 ppm and 55 ppm for both full color and black and white, respectively. A mix of hardware and software solutions expands system capabilities. The hardware enhancements include printing from and scanning to a USB clip drive or SD card without network connectivity. Additionally, an optional USB keyboard is available for easier data entry when using document management solutions, such as Global Scan NX, eCopy embedded and Reform PDC. Ricoh will also introduce a new, single-pass duplex document feeder, which will come standard on the MP C4501A and MP C5501A models available in early 2011. Singlepass duplex not only saves wear and tear on originals, but also significantly improves scanning speeds for two-sided documents. On the solutions side, Ricoh’s Embedded Software Architecture, based on Java language, comes standard, which means these devices are solutions-ready right out of the box. A single-user license of Ricoh’s Personal Paperless Document Manager (PPDM) application also comes standard. In addition to providing a personalized scanning interface, PPDM allows users to scan to searchable PDF’s for archiving, scan to MS Office files for easy editing, or even apply Bates Stamping or Redaction to documents in a legal environment. Security

This new MFP series makes it affordable for businesses to bring color into their workflow, enabling them to complete more jobs in-house and reducing the need to outsource color projects. And with various methods of authentication, including the ability to set quotas for individual users, administrators can control access to color in order to manage costs and prevent abuse. In addition, improved paper handling, dynamic finishing choices and diverse networking options ensure jobs get done quickly and costeffectively, while enabling the systems to integrate seamlessly into virtually any environment. “We are excited to introduce the Ricoh Aficio MP C3001/ C3501 & MP C4501/C5501 Series, which offers users better productivity and advanced feature sets in a superior-quality, color multifunction series,” said Shun Sato, senior vice president, Marketing, Ricoh Americas Corporation. “In addition to outstanding performance, companies will benefit from the series’ standard security features and energy-saving advantages, all

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Meeting security standards and regulations is a crucial part of any organization, and the Aficio MP C3001/C3501 & MP C4501/ C5501 Series helps companies meet these requirements with the latest security features. Various levels of user authentication, data and password encryption and secure printing are part of a long list of standard security features. With recent increased focus on HDD security, Ricoh’s DataOverwriteSecurity System (DOSS) is designed to overwrite hard drive data after each copy, scan, fax and print job. Additionally, the hard drive encryption unit helps protect documents, data and frequently used information such as address books and administrator or user passwords – if the hard drive is removed or stolen. Sustainability Continuing Ricoh’s commitment to environmental sustainability, the Aficio MP C3001/C3501 & MP C4501/C5501 Series offers superior energy and supply-saving features, including much faster warm-up and recovery times compared to previous models

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RECHARGEasia Ricoh Introduces the Aficio MP C3001/C3501 & MP C4501/C5501 Series

with Induction Heating (IH) systems. Other features include fast first copy out times, automatic duplex and combine copy modes, as well as energy-saving PxP™ Toner. These models also have some of the lowest Typical Electricity Consumption (TEC) values in the industry. In the same manner as other Ricoh models, these systems have low noise levels and low ozone emissions, and they meet the requirements of the Restriction of Hazardous Substances (RoHS) Directive. Availability & Pricing The Aficio MP C3001/C3501 & MP C4501/C5501 represent the next generation in Color MFP technology, and are available immediately at the suggested retail prices starting at $12,340,

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$14,750, $16,010, and $19,780, respectively. Pricing and availability for the Aficio MP C4501A and MP C5501A will be announced at a later date. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion. Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America. To learn more about Ricoh’s full line of Aficio color products, please visit www.ricoh-usa.com.

Epson Accepts Settlement in Patent Infringement Lawsuit S eiko Epson Cor por ation announced it had agreed to settle patent infringement lawsuits with Taiwanese ink cartridge manufacturers ULIX and U-Color. The agreement, which was finalized on December 8, was made after t h e Ta i w a n e s e c om p a n i e s accepted Epson's claims of settlement fees relating to ink cartridge intellectual property rights. In an initial judgment made on January 11, 2010, the Taiwanese intellectual property court upheld Epson’s utility model claims, and ordered ULIX and U-Color to pay damages and cease sales of the offending products. This judgment was appealed by both ULIX and U-Color. However, according to a settlement made

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before the appeal court, ULIX and U-Color have agreed to cease production and sales of the products concerned, and

also to pay settlement fees to Epson. ULIX and U-Color have also issued the following statement.

“SEIKO EPSON CORPORATION (“EPSON”) is a leading global company specializing in manufacturing and selling printers and ink cartridges and is the patentee of R.O.C. utility model patent No. UM-198935. ULIX, U-Color, and their representative, manufactured and sold compatible ink cartridges and Continuous Ink Supply System (“CISS”) products used in EPSON printers and therefore infringed EPSON’s patent and caused inconvenience and damage to EPSON and its subsidiary, Epson Taiwan Technology & Trading Ltd. In order to show their gratitude for EPSON’s not pursuing the infringing actions, ULIX/U-Color hereby posts this public apology, promises not to manufacture, offer for sell, sell, use or import any more infringing compatible ink cartridges and CISS products and urges the public/ customers to respect EPSON’s intellectual property rights.”

JANUARY 2011

Mr. Chiu Jia-sheng, ULIX and U-Color Representative

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About Epson Epson is a global imaging and innovation leader that is dedicated to exceeding the vision of customers worldwide through its compact, energysaving, high-precision technologies, with a product lineup ranging from printers a n d 3 LC D p ro j e c t o r s f o r business and the home, to electronic and crystal devices. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises nearly 80,000 employees in 102 companies around the wor ld, and is proud of its ongoing contributions to the global environment and the communities in which it operates.

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HP Reports Fourth Quarter 2010 Results • Fourth quarter net revenue of $33.3 billion, up $2.5 billion or 8% from a year earlier • Fourth quarter non-GAAP operating profit up 10% to $4.0 billion led by gross margin improvement; GAAP operating profit up 5% to $3.3 billion • Fiscal 2010 net revenue of $126 billion, up 10% or $11.5 billion, with non-GAAP diluted earnings per share up 19% and GAAP diluted earnings per share up 18% from the preceding year • Broad-based year-over-year growth in the commercial segment driven by ESS growth of 25% and growth in commercial PC Clients and Printers of 20% and 22%, respectively, in the fourth quarter • Delivered 50% organic growth in HP Networking, with 3Com revenue ahead of plan • Raising full-year earnings per share outlook HP (NYSE:HPQ) announced financial results for its fourth fiscal quarter ended October 31, 2010, with net revenue of $33.3 billion, up 8% from the prior-year period including a slight negative currency impact of about one percentage point. In the fourth quarter, GAAP diluted earnings per share (EPS) was $1.10, up 11% from $0.99 in the prior-year period. NonGAAP diluted EPS was $1.33, up 17% from $1.14 in the prioryear period. Non-GAAP financial information excludes aftertax costs of approximately $0.23 per share and $0.15 per share in the fourth quarter of fiscal 2010 and 2009, respectively, related primarily to the amortization of purchased intangibles, restructuring charges and acquisition-related charges.

“HP proved once again that it is able to execute given its market strengths and technology leadership,” said Léo Apotheker, HP president and chief executive officer. “I have seen firsthand that we have talented people who are focused on delivering value for our customers. Our market opportunity is vast, and I am confident that we will extend our leadership into the future.” “HP continued to execute in the fourth quarter, delivering growth, expanding margins and increasing earnings per share double digits,” said Cathie Lesjak, HP executive vice president and chief financial officer. “We continue to invest in the business, in sales and in R&D, while driving further efficiencies.” Information about HP ’s use of non-GAAP financial 48

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information is provided under “Use of non-GAAP financial information” below. Unless otherwise noted, all growth rates included in the narrative below reflect year-over-year comparisons. Full Year Fiscal 2010 Net revenue for the full fiscal year 2010 was $126.0 billion, up 10% compared with the prior-year or up 8% when adjusted for the effects of currency. GAAP operating profit was $11.5 billion, and GAAP diluted EPS was $3.69, up from $3.14 in the prior year. Non-GAAP operating profit was $14.4 billion, and non-GAAP diluted EPS was $4.58, up from $3.85 in the prior-year. NonGAAP financial information excludes $2.1 billion of adjustments on an after-tax basis, or $0.89 per diluted share, related to the amortization of purchased intangible assets, restructuring charges and acquisition-related charges. Fourth Quarter Fiscal 2010 Fourth quarter revenue was up 10% in the Americas to $15.1 billion. Revenue was up 6% in Europe, the Middle East and Africa and up 8% in Asia Pacific to $12.4 billion and $5.8 billion, respectively. When adjusted for the effects of currency, revenue was up 9% in the Americas, up 11% in Europe, the Middle East and Africa and up 3% in Asia Pacific. Revenue from outside of the United States in the fourth quarter accounted for 64% of total HP revenue, with revenue in the BRIC countries (Brazil, Russia, India and China) increasing 12% while accounting for 10% of total HP revenue. Services Services revenue increased 0.4% to $9.0 billion in the fourth quar ter. Revenue in each of Infrastr ucture Technolog y Outsourcing, Application Services and Technology Services grew roughly 1%. Business Process Outsourcing revenue was down 11%, including a 7% negative impact due to the divestiture of ExcellerateHRO, LLP (EHRO). Operating profit was $1.5 billion, or 16.7% of revenue, up from $1.4 billion, or 16.2% of revenue, in the prior-year period. Enterprise Storage and Servers Enterprise Storage and Servers (ESS) reported total revenue of $5.3 billion in the fourth quarter, up 25%. Industry Standard Server revenue increased 32%, while Storage revenue increased 14% and Business Critical Systems revenue grew 10%. ESS blade revenue was up 51%. Operating profit was $730 million, or 13.9% of revenue, up from $481 million, or 11.4% of revenue, in the prioryear period. HP Software HP Software revenue increased roughly 1% to $974 million in

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the fourth quarter. Business Technology Optimization revenue increased 4%, and Other Software revenue decreased 6%. Operating profit was $247 million, or 25.4% of revenue, up from $234 million, or 24.2% of revenue, in the prior-year period.

to repurchase approximately 96 million shares of common stock in the open market. HP exited the quarter with $11.0 billion in gross cash.

Personal Systems Group

For the f irst quarter of f iscal 2011, HP estimates revenue of approximately $32.8 billion to $33.0 billion, GAAP diluted EPS in the range of $1.06 to $1.08, and non-GAAP diluted EPS in the range of $1.28 to $1.30. First quarter fiscal 2011 GAAP and non-GAAP diluted EPS estimates include a one-time gain of approximately $0.04 per share primarily related to the disposition of real estate. First quarter fiscal 2011 non-GAAP diluted EPS estimates exclude after-tax costs of approximately $0.22 per share, related primarily to the amortization of purchased intangibles, restructuring charges and acquisition-related charges. HP expects full year fiscal 2011 revenue in the range $132 billion to $133.5 billion, GAAP diluted EPS in the range of $4.42 to $4.52, and non-GAAP diluted EPS in the range of $5.16 to $5.26. GAAP and non-GAAP diluted EPS includes a one-time gain of approximately $0.04 per share primarily related to the disposition of real estate.

Personal Systems Group (PSG) revenue increased 4% to $10.3 billion in the fourth quarter. HP maintained the leading market share position in PCs worldwide with a 2% increase in unit shipments. Notebook revenue for the quarter was down 3% from the prior year period, while Desktop revenue increased 13%. Commercial client revenue was up 20%, while Consumer client revenue declined 10%. Operating profit improved to $568 million, or 5.5% of revenue, up from $460 million, or 4.7% of revenue, in the prior-year period. Imaging and Printing Group Imaging and Printing Group (IPG) revenue increased 8% to $7.0 billion in the fourth quarter. Supplies revenue was up 6%, while Commercial hardware revenue and Consumer hardware revenue were up 22% and down 2%, respectively. Printer unit shipments increased 14%, with Commercial printer hardware units up 43% and Consumer printer hardware units up 7%. Operating profit was $1.2 billion, or 17.4% of revenue, versus $1.2 billion, or 18.1% of revenue, in the prior-year period. Corporate Investments HP Networking revenue increased 227% overall in the fourth quarter including the impact of the 3Com acquisition, which was completed last April. ProCurve revenue grew 50% over the prioryear period.

Outlook

Full year fiscal 2011 non-GAAP diluted EPS estimates exclude after-tax costs of approximately $0.74 per share, related primarily to the amortization of purchased intangibles, restructuring charges and acquisition-related charges. More information about HP is available at www.hp.com.

HP Financial Services HP Financial Ser vices (HPFS) revenue increased 11% to $809 million in the fourth quarter. Financing volume increased 11%, and net portfolio assets increased 14%. Operating profit was $73 million, up from $66 million in the prior-year period. Asset management HP generated $3.2 billion in cash flow from operations for the fourth quarter. Inventory ended the quarter at $6.5 billion, with days of inventory flat year over year at 23 days. Accounts receivable of $18.5 billion was up 2 days year over year. Accounts payable ended the quarter at $14.4 billion, down 5 days from the prior-year period. HP's dividend payment of $0.08 per share in the fourth quarter resulted in cash usage of $181 million. HP also utilized $4.0 billion of cash during the quarter www.rechargeasia.com

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IKON Deploys Ipro Enterprise Solution As Its Core E-Discovery Platform Through IKON Litovation SolutionSM Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services and IPRO Tech, a leader in the design of scalable, easy to manage litigation support and e‐discovery software, announced that IKON Office Solutions, Inc., a Ricoh company, has signed an enterprise agreement making IPRO software its core platform for electronic discovery services through the IKON Litovation SolutionsSM Electronic Discovery offering. This relationship combines IKON’s deep expertise of e-discovery project management and best practices with the leading edge technology found in IPRO software to provide unmatched early data assessment, e-discovery processing, and first pass review to law firms and corporations around the country. IKON performed rigorous evaluations on several e-discovery software platforms before choosing IPRO’s e-discovery product set, which will be leveraged as a standard part of the IKON Litovation Solutions Electronic Discovery offering. IPRO’s Enterprise solution set of IPRO eCapture, IPRO Allegro, and IPRO Eclipse gives IKON the speed, flexibility, and quality needed to support their national processing center as well as their national network of local processing centers to consistently meet customer needs. With the ability to deploy IPRO products nationally, IKON is able to reduce processing time, increase quality, and pass the savings on to its clients. “The relationship between IKON and IPRO has never been stronger,” said Eric Wangler, Vice President, Legal Enterprise Solutions for IKON. “The quality of IPRO’s software solutions, coupled with over 70 trained technicians in IKON’s network, provides a true powerhouse in E-Discovery processing. Combine that with additional solutions for the legal industry that comprise the IKON Litovation Solutions suite, the result is a superior solution supported by unmatched project management and dedication to our clients’ success.” IKON Litovation Solutions is a suite of best-in-class technologies that provides customers with customized support throughout the entire electronic discovery reference model including data forensics, electronic discovery, document imaging, and document coding. These technologies are part of IKON Legal Enterprise Solutions’ comprehensive portfolio of document management products and services designed to help law firms and corporate counsel manage their entire document workflow, from on-site copy and mail centers, off-site imaging and processing work and other litigation support services. “We are delighted that IKON Office Solutions, a leader in

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the litigation support industry, has chosen to position the IPRO Enterprise solution as its core electronic discovery platform,” says Jim King, President of IPRO Tech. “The experts at IKON truly understand the challenges faced by their clients regarding electronic data. By implementing the high-speed, scalable e-discovery technology found in IPRO software, IKON further proves its commitment to exceeding expectations by consistently providing high quality e-discovery services to organizations nationwide.” IKON Office Solutions has incorporated many IPRO products, including IPRO eCapture, into the IKON Litovation Solutions portfolio over the past two years. However, this new agreement marks the upgrade to IPRO’s Enterprise solution which includes the litigation database IPRO Eclipse, IPRO eCapture, and early data assessment tool IPRO Allegro for true end-to-end electronic discovery workflow. About IPRO IPRO offers a suite of litigation software tools for database management, e‐Discovery, review, and production. IPRO is utilized by thousands of users in law firms, corporate and government legal departments, and litigation service organizations. Billions of documents are processed annually using IPRO software. Currently, 86 of the Am Law 100 utilize IPRO Software in their firms. IPRO clients are found on six continents of the world. For more information on IPRO Software, please visit www.iprotech.com. About IKON IKON Office Solutions, Inc., (www.ikon.com) a Ricoh company, is a leading provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates copiers, printers and MFP technologies, and document management software and systems, to deliver tailored, high-value solutions, implemented and supported by its team of services professionals. IKON leverages the manufacturing and engineering expertise of Ricoh, a more than $21 billion global technology innovator, with the experience and reach of its locally based sales and services teams, to provide end-to-end solutions and one of the industry’s broadest portfolios of document management services, including on-site and off-site managed services, technical service and support, and customized workflow design and implementation. For more information on IKON Litovation Solutions, please visit www.ikon.com.

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RECHARGEasia IKON Deploys Ipro Enterprise Solution As Its Core E-Discovery Platform Through IKON Litovation SolutionSM

About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion. Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.

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Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America. Information about Ricoh’s complete range of offerings can be found at www.ricoh-usa.com.

Five Fastest Color Laser Printers & Inkjet Multifunction Printers Fastest Color Laser Printers These speedy color laser printers are perfect for an office or workgroup that wants to improve its efficiency and save money. Here’s our collection of the five swiftest models, as measured on our in-house benchmark tests. Dell 5130cdn Color Laser Printer

The Dell 5130cdn color laser printer has the speed and features that offices with a high print volume need, along with nearly perfect print quality. Though it is expensive up front, its toner cost per page are low (1.2 cents for a black page; 10.9 cents per page for a four-color page) and

will save you in the long run. Besides being extremely fast (it prints plain text at 25.2 pages per minute, simple graphics at 8.3 ppm, and photo-quality graphics at 3.2 ppm), the 5130cdn has 256MB of memory (upgradable to 1.2GB), a 550-sheet main tray, a 15-sheet multipurpose. Though it’s not as fast or as economical as the Dell 5130cdn, the Lexmark C792de is one of the better workgroup color laser printers we've tested. The C792de comes with a 1.2GHz processor, 512MB of RAM (upgradable to 1.5GB), automatic depleting, a 550-sheet input drawer, and a 100-sheet multipurpose feeder. This printer Kyocera Mita FS-C5300DN

was a top performer in our tests, outputting plain-text pages at a rate of 22.7 pages per minute, and snapshot-size photos (on plain paper) at a rate of 4.2 ppm. The Kyocera Mita FS-C5300DN is very fast, and its consumables are extraordinarily inexpensive. The sticker price is a bit high, but this printer is worth considering for an office that has high-volume color needs-as long as the color is for pie charts and accents, but not photos. The FS-C5300DN is one of the fastest color laser printers we’ve tested, with a plain-text output rate of 27.1 pages per minute. The printer also comes with automatic duplexing, a 500-sheet input tray, and a front-USB port for use with key drives. Oki C610dtn

Lexmark C792de

The Oki C610dtn color LED printer is a balanced, speedy, moderately priced office machine. Installation can be somewhat tedious because you have to install each driver and utility separately and then “activate” the installed accessories. But 52

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once set up, the C610dtn churned out plain-text documents at 19.1 pages per minute, and photos at various high-quality settings at between 2.7 and 3.2 ppm. The C610dtn also features USB and Ethernet connections, 256MB of RAM with room for expansion, and two letter/legal paper trays that hold 300 and 530 sheets, respectively. Dell 3130cn

The Dell 3130cn is a near-perfect color laser printer for a small office or workgroup--extremely capable and quick, with a plain-text print rate of 25.3 pages per minute. Text looked crisp and black, and photos seemed realistic, even on plain paper. The standard configuration includes automatic depleting, 250-sheet input and output trays, and a two-line, monochrome LCD with navigational buttons. Speedy Multifunction Printers Buying a printer can be a daunting task: S hould you consider ink cost, print quality, speed, ease of use, or other factors? Well, if you have the need for speed, look no further than our fastest inkjet multifunction printers—they’ll get all of your printing/faxing/scanning jobs done in record time. Epson Artisan 725 Arctic Edition

The Epson Artisan 725 Arctic Edition printer’ delivers high-quality output and

features cheap inks. The Artisan 725--a step down from Epson's flagship Artisan 835--features Wi-Fi, USB, and Ethernet connectivity; a tilt-up control panel and a 2.5-inch color touch screen; and automatic depleting. This printer is speedy, with snapshot-size photos printing at 5.4 pages per minute on letter-size plain paper. HP OfficeJet Pro 8500A Plus

The HP OfficeJet Pro 8500A Plus is a tad pricey, but well worth it. This smalloffice MFP has excellent speed and print quality, as well as low ink costs. The Office Jet Pro 8500A Plus features a 2.4inch color LCD with touch-sensitive controls; Wi-Fi and ePrint connectivity; and intuitive, logical menus. This printer quickly handles all projects: Plain-text pages, for instance, print at a rate of 10.6 pages per minute, while snapshot-size photos take about 4 ppm on regular paper. Epson Artisan 835

The Epson Artisan 835—Epson’s flagship multifunction printer--has nearly every feature that a home-office user could want, and then some. The MFP provides Wi-Fi, USB, and ethernet connectivity, as well as automatic duplexing, an automatic document feeder, and a 3.5-inch color touchscreen set within a 7.8-inch, amberwww.rechargeasia.com

backlit touch panel. The Artisan 835 is quick with photos (snapshot-size photos take about 5.24 pages per minute), but a little slower than similar models with plain-text output (about 7.3 ppm). HP Photosmart eStation

The HP Photo smart eStation is more than just a multifunction printer—it ’s also a tablet. Or, at least, it sports a 7-inch removable touch screen control panel with limited tablet functionality (such as Web browsing and e-reading). To top it off, the Photosmart eStation is above average in performance: Plain-text output prints at rates of about 8.4 pages per minute, while snapshots on plain paper come out at 3.8 ppm Canon Pixma MG8120

The Canon Pixma MG8120 is nothing if not cool-looking--the tilt able touchsensitive control panel is integrated into the lid. The Pixma MG8120 is well equipped with automatic depleting, a 150-sheet undercounted tray for plain paper (along with a 150-sheet rear vertical feed for other media), and USB, Ethernet, and Wi-Fi connectivity. This MFP is also rather quick for an inkjet, with plain-text output of 8.27 pages per minute and snapshot-photo (on plain paper) output of about 3 ppm.

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Remanufacturing the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges By Mike Josiah and the technical staff at Uninet Imaging A division of Summit and Uninet Products

Mike Josiah Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows. First released in January 2010, the 4520 series of color laser printers are based on a 35-42 ppm black and color 1200 x 1200 Dpi engine, 3600 DPI with RET. (35ppm for the CP 4520 and 42ppm for the CP4525). The 4520 cartridges are an all in one type cartridge that consists of the toner supply, drum, and waste chamber. Like a few of the other newer high volume HP Color laser printers, the cartridges in this series do not fit into a pull out tray. All four cartridges are stacked in line front to back and fit directly into the printer. Note also that the drum faces up not down when placed in the printer. Because of this machine layout, we will take a moment and run through the printer theory before we get started. These cartridges are basically a rectangular shaped cartridge that comes with a toner seal and a snap-on drum cover across the bottom to protect the drum. See Figure 1. These printers also have a separate waste bottle to collect the waste toner from the ITB belt These cartridges also use chips thatâ&#x20AC;&#x2122;s need to be replaced each cycle. The printers based on the CP4520 engine are the: HP Color LaserJet CP 4025n HP Color LaserJet CP 4025dn HP Color LaserJet CP 4525n HP Color LaserJet CP 4525dn HP Color LaserJet CP 4525xh The cartridges used in these machines are the: CE260A (Black) 8,500 pages $220.48 List* CE260X (Black HY) 17,000pages $348.74 List* (4525 models only) CE261A (Cyan) 11,000 pages $399.62 List* CE263A (Magenta) 11,000 pages $399.62 List* CE262A (Yellow) 11,000 pages $399.62 List* CE265A (Toner collection unit) $18.00 List* * Pricing current as of March 2010. 54

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HP-CP4520 Color Printing Theory

The Color toner cartridge printing process happens in s series of stages or steps. For the purpose of this article, we will call them stages. Figure 2 shows the basic layout of the cartridges and how they relate to one-another and the printer. Note that while this is still a single pass system, the layout is completely different from any previous Canon/HP machines. The laser units are on the bottom, the cartridges are at an angle, and the ITB is on top. Figure 3 shows the complete image formation process In the first stage, light from the pre-exposure LED str ikes the drum to remove any Figure 2 residual charges

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Remanufacturing the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges

the drum will retain the higher negative charge. While some previous printers had one scanner unit with 4 lasers, these machines have 2 separate laser/scanner units. One for Black and Cyan, and one for Magenta and Yellow. Dual lasers are used to allow faster print speeds. See Figures 6 &7 Figure 3 from the drums surface. See Figure 4.

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controlled by the printerâ&#x20AC;&#x2122;s intensity setting and causes either more or less toner to be attracted by the developer roller. This in turn will either increase or decrease the print density. The amount of toner on the developer roller is controlled by the doctor blade, which uses pressure to keep the amount of toner on the roller constant. As the laser exposed areas of the OPC Drum approach the developer roller, the toner particles are attracted to the drumâ&#x20AC;&#x2122;s surface due to the opposite voltage potentials of the toner, and laser exposed areas of the OPC drum. See Figure 8

Figure 6

Figure 4 Then the Primary Charge Roller (PCR) places a uniform negative DC voltage on the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printerâ&#x20AC;&#x2122;s intensity setting. See Figure 5

Figure 5 In the second stage, a dual laser beam is fired onto a rotating mirror (called the scanner). As the mirror rotates, the beams are reflected into a set of focusing lenses. The beams then strike the drums surface, reducing the negative charge and leaving a latent electrostatic image on the drum. The areas where the lasers did not strike 56

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Figure 8

Figure 7 The third or developing stage is where the toner is developed on the drum by the developing section (or supply chamber), which contains the toner particles. The development stage is actually made up of two steps: toner charging, and the actual development. In the toner charging stage, the toner stirring blade turns inside the hopper. As it turns, friction causes a negative potential to develop on the toner. In addition, a foam feed roller brings the toner to the developer roller and also places a negative charge on the toner. These two charges help ensure a uniform charge on the toner. Once the toner is properly charged, the toner will coat the developer roller. The toner is also held onto and attracted to the developer roller by another negative DC bias voltage. This voltage is www.rechargeasia.com

The fourth stage is the transfer stage. This is where there are some large differences from monochrome printers and also from other color lasers. In the Primary transfer stage the transfer roller which is located directly opposite each OPC drum, places a positive DC bias charge on the back of the ITB or Image Transfer Belt. Each toner cartridge has a separate transfer charge roller. The image is transferred from the drum directly to the ITB. This process is repeated for each color cartridge in the following order: Yellow, Magenta, Cyan, and Black. At the same time, the paper is moving between the Secondary transfer roller and the ITB. As the ITB passes the Secondary transfer roller, the positive charge is picked up, and draws the negatively charged toner off the Belt and onto the paper. Note that this entire process is upside down from most previous Hp engines. The ITB and transfer rollers are on top of the OPC drum, not underneath it. See Figure 9

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heating assembly consists of a flexible sleeve with a ceramic heating coil inside. This type of fuser affords “instant on” fusing with little to no wait time, and low power consumption. See Figure 12

scrapes the toner off the drum, and the recovery blade guides it into the waste chamber. See Figure 15

Figure 9 The paper separates from the ITB belt as the belt turns back down to start the process again. The static charge on the back of the paper is decreased with static charge eliminator. This helps stabilize the paper feed, and also prevents toner flares (spots) under low temperature and low humidity conditions. See Figures 10 & 11

Figure 15 Figure 12 ITB Cleaning: The ITB is cleaned by the ITB cleaning blade. The ITB wiper blade scrapes off the residual toner and an auger moves the toner to the toner collection box. See Figures 13 & 14

These printers can print in full color or in black-only modes. To print in the black only mode, the printer disengages the developer rollers in the cyan, magenta, and yellow cartridges. This process also takes place with the Primary transfer rollers and the ITB belt. See Figures 16 & 17

Figure 10 Figure 16 Figure 13

Figure 11 In the fifth stage, the image is then fused onto the paper by the fuser assembly. The fuser Assembly is comprised of the upper heating assembly and lower pressure roller. The lower pressure roller presses the page up into the upper heating assembly which then melts the toner into the paper. This

Figure 17 Figure 14 OPC Drum Cleaning: The drum is cleaned after the image is transferred to the paper by the wiper blade. This part is fairly standard; the wiper blade

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Printer Calibration: At the start of all this is the cartridge detection process, toner level detection, and then the calibration cycle. The printer will calibrate itself whenever the printer is turned on (Within 15 minutes), when RECHARGEasia

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Remanufacturing the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges

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a new toner cartridge is installed and after 48 hours of run time. Calibration consists of a solid block and halftone of each color being printed to the ITB. As the printed areas get to the top of the belt, a sensor will detect them, measure the density, and adjust the printer accordingly. See Figure 18 All of the calibration time settings are user controllable. Figure 19

Figure 23

2) With a razor knife, carefully shave the plastic from the heads of the hinge pins on both sides of the cartridge See Figures 20, 21, 22 & 23

hole on each side of the pin as shown in Figures 24 & 25.

Figure 18 Ta k i n g t e s t p r i n t s , c a r t r i d g e troubleshooting as well as minor printer troubleshooting will be covered at the end of this article. Required Tools 1) Toner approved vacuum. 2) A small screw driver (Common Style) 3) A Phillips head screwdriver 4) Needle Nose Pliers

Figure 24 Figure 20

Supplies Required CP4520 Dedicated Color Toner New replacement chip New Long Life CP4520 Drum New Wiper Blade New toner feed roller [Optional] New PCR [Optional] New Doctor Blade [Optional] Drum Cover Lint free Cloths Conductive grease The pins in these cartridges are stepped. In other words the outside is thicker than the inside. To remove the pins, you must carefully shave the plastic away from the pins. The procedure is described below 1) Remove the spring from the label side of the cartridge. See Figure 19

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Figure 25 Figure 21

4) Remove the pins with flush cutting wire cutters. The smaller pin fits on the contact side of the cartridge, the long pin on the label or gear side. See Figures 26 & 27.

Figure 22 3) On the label side only, drill a shallow www.rechargeasia.com

Figure 26

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Figure 27

Figure 30

Figure 34

Figure 31

Figure 35

5) On the gear side, press in on the plastic locking mechanism. See Figure 28

edge of the blade to release it from the glue. Remove the Wiper blade. See Figures 36, 37 & 38.

Figure 28 6) On the opposite side lift up on the black lever. Lift the two halves apart. See Figure 29

Figure 32

Figure 36

Figure 29 7) On the waste chamber, remove the two screws from the drum gear end cap. Press in on the tab as shown and remove the end cap. There is no need to remove the opposite side end cap. See Figures 30 & 31 8) Remove the drum. See Figure 32 9) Remove the PCR by lifting up on the black and white PCR locking arms. Remove the PCR Assembly. See Figure 33 10) To remove the wiper blade, the amber

Figure 33 film assembly needs to be removed. Slide a razor knife under the plastic mounting bar, and remove the assembly. See Figures 34 & 35 11) Remove the two screws from the wiper blade. Slide the razor knife along the back www.rechargeasia.com

Figure 37 12) Clean out all the waste toner from the chamber. Try not to get any toner on the WB seal if possible. RECHARGEasia

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Remanufacturing the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges

Continued

locking arms in place. See Figures 44 & 45

Figure 38

Figure 41

13) Clean the felt seals on each end of the wiper blade. If the WB glue has toner on it, clean it off with alcohol and a foam swab. If it does not become sticky again, it needs to be removed and a good silicone caulk used to seal the blade off. GE 100% Silicone and Phenoseal are two good brands for this. See Figures 39 & 40

Figure 45 17) Install the drum. Short hub side onto the long drum ground pin. See Figure 46

Figure 42 replace the tape. Replace the film assembly. See Figure 43 Figure 46 18) Install the end cap and two screws. See Figure 47 Figure 39

Figure 43 16) Clean the PCR with your preferred cleaner and install in the cartridge with the PCR holders. Make sure you lock the

Figure 47

Figure 44

19) Place the waste chamber aside. 20) On the supply chamber, remove the screw from the gear side end cap. See Figure 48 21) Press in on the tab and remove the end cap. See Figure 49 22) On the center gear, press on the locking tab to release the gear. Remove all the gears as shown except for the mixing blade gear and the sealing strip gear. The

Figure 40 14) Install the new wiper blade and 2 screws. If you removed the WB glue, seal the back edge of the blade with the silicone now. See Figure 41 & 42 15) The amber film assembly is held in place with double sided tape. If this is not sticking or a new wiper blade is being used,

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end cap. See Figures 51 & 52

Figure 48

the two screws and end cap. See Figure 55 26) Remove the developer roller. See Figure 56

Figure 52 24) Remove the three developer roller drive gears. See Figures 53 & 54

Figure 56 27) Remove single screw and contact side inner end cap. See Figure 57

Figure 49 mixing blade gear is attached to the mixing blade inside the hopper and is very difficult to re-attach properly. See Figure 50

Figure 53 Figure 57 28) Remove the two screws from the doctor blade and start to lift the blade up. There is glue on either rend of the blade. As you lift the blade up, slice the glue away from the blade with the razor knife. See Figures 58, 59 & 60

Figure 50

Figure 54

23) On the contact side, remove the 2 screws, press in on the tab and remove the

25) On the gear side inner end cap, remove

Figure 58

Figure 51

Figure 55 www.rechargeasia.com

29) On the right side of the chamber lift up the felt developer roller seal. Lift it from the front side and lay it over the back. See Figure 61 RECHARGEasia

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Remanufacturing the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges

Continued

1â&#x20AC;? at a time and press the seal in place as you go. See Figure 66 35) Remove the seal port and slide the seal pull tab through the slot. Install the seal port. See Figures 67 & 68

Figure 59

Figure 63

Figure 67

Figure 60

Figure 64 33) Clean out the remaining toner and fill with the correct color of dedicated CP4520 toner. See Figure 65 Figure 68 36) Install the feed roller and rubber bushing. See Figure 69

Figure 61 30) Remove the white felt washers from both sides of the feed roller. See Figure 62

Figure 65 34) When a seal is available, install the seal onto the seal rails. Pull the release tape off Figure 69

Figure 62 31) Pry out the rubber feed roller bushing from the right side. See Figure 63 32) Remove the feed roller. See Figure 64

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Figure 66

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37) Install the feed roller felt washers. See Figure 70 38) Press the developer roller felt seal back in place. Make sure it fits under the retaining blade. If needed, clean the adhesive with alcohol and a foam swab. See Figures 71 & 72 39) Use the appropriate shims to gap the blade and install the doctor blade and

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Remanufacturing the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges

Continued

40) Clean the contacts and replace the conductive grease on the inner contact end cap. Install the inner contact end cap and screw. See Figure 74

Figure 77

Figure 70

Figure 74 41) Install the cleaned developer roller. (Do not use any chemicals to clean this. A lint free cloth works fine. See Figure 75

Figure 78

Figure 71

45) Install the outer gear end cap and screw. See Figure 79

Figure 75

Figure 72

42) Install the inner gear end cap and two screws. See Figure 76

two screws. Make sure the sticky seals on either rend of the blade seal correctly. If the material is no longer sticky clean it with alcohol or replace it with a small amount of silicon. See Figure 73

Figure 79 46) Place the triple gear on the developer roller shaft and fit into the spring assembly on the end cap. Install the opposite side

Figure 76

Figure 73

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43) Install the gears in the order shown. If you installed a seal, slide the seal end through the take up gear and wrap the loose tail tight on the roller. See Figure 77 44) Install the remaining gears in the order shown. See Figure 78 www.rechargeasia.com

Figure 80

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end cap and install the screw. See Figures 80, 81 & 82

48) Install the two pins. Large pin to the label or gear side of the cartridge. See Figure 85

Figure 88 Figure 81 Figure 85 49) Install the spring. See Figure 86

Figure 89 Figure 82 47) Place the two halves together contact side first. On the gear side, press the lever in place. On the contact side snap the lock up into the end cap. See Figures 83 & 84

Taking Test Prints CONFIGURATION PAGE Figure 86 50) Remove the chip by cutting the plastic off the edges of both side of the chip. See Figure 87

Press the Home button Press the down arrow until INFORMATION appears on the display Press OK Press the down arrow until PRINT CONFIGURATION appears on the display Press OK COLOR BAND TEST PAGES

Figure 83 Figure 87 51) Remove and replace the chip. See Figure 88 52) If the new replacement chip is loose in the slot. Close off the top edges with small amounts of hot glue. 53) Install the drum cover on to the cartridge. See Figures 89 Figure 84 www.rechargeasia.com

Press the Home button Press the down arrow until DIAGNOSTICS appears on the display Press OK Press the down arrow until COLOR BAND TEST appears on the display Press OK Press the down arrow until PRINT TEST PAGE appears on the display Press OK A page of color bands pages will print out allowing you to see that all cartridges are printing correctly CLEANING PAGE Press the Home button RECHARGEasia

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Remanufacturing the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges

Press the down arrow until CONFIGURE DEVICE appears on the display Press OK Press the down arrow until PRINT QUALITY appears on the display Press OK Press the down arrow until CREATE CLEANING PAGE appears on the display Press OK Press the down arrow until PROCESS CLEANING PAGE appears on the display Press OK Repetitive Defect Chart: Primary Charge Roller

27.0mm

Developer Roller Sleeve 32.0mm Primary Transfer Roller 51.0mm Feed Roller 48.0mm Secondary Transfer Roller 44.0mm Secondary transfer backing roller63.0mm OPC Drum 76.0mm Fuser Sleeve 76.0mm Fuser Pressure Roller 80.0mm Some of the more common Printer Error Messages: Most of the error messages are in plain English, but some are numeric only. We

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have listed the more common ones here. 10.41.00 An unsupported Supply is installed Cartridge is a Non HP cartridge 10.XX.YY Supply Memory Error: Cartridge/Chip is bad/missing XX 00= memory tag error 10= Memory tag Missing YY 00 Black 01 Cyan 02 Magenta 03 Yellow 48.01 Transfer unit error: The transfer belt has dislocated during printing 50.1 Fuser Error: Low Fuser Temperature 50.2 Fuser Error: Fuser Warm up failure 50.3 Fuser error: High Fuser temperature 51.XY Error: 51.20 Error: Black Laser Error 51.21 Error: Cyan Laser Error 51.22 Error: Magenta Laser Error 51.23 Error: Yellow Laser Error Calibrate Now: Sometimes the only way to fix print quality issues is to force a calibration. Press the Home button

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Continued

Press the down arrow until CONFIGURE DEVICE appears on the display Press OK Press the down arrow until PRINT QUALITY appears on the display Press OK Pre s s t h e d o w n a r ro w u n t i l F U LL C A L I B R AT E N O W o r Q U I C K CALIBRATE NOW appears on the display Press OK Use the Full if the colors are misaligned or blurry; Use the Quick if the colors are wrong, too dark or light, or if highlights are missing. Print Density Settings: There are actually multiple sub settings that can be set under density. As you can see, these settings can get a little intense and complicated. Highlights: Highlights are colors that are nearly white. To darken highlight colors, increase the Highlights setting. This adjustment does not affect midtone or shadow colors. Midtones: Midtones are colors that are halfway between a white and solid density. To darken midtone colors, increase the midtone setting. This adjustment does not affect highlight or shadow colors. Shadows: Shadows are colors that are nearly a solid density. To darken shadow colors, increase the shadows setting. This adjustment does not affect highlight or midtone colors.

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Delivering the Future of Office Solutions If you need evidence that a well planned channel event can pay big dividends, look no further than ITEX. As North America’s largest trade event in the imaging channel, ITEX delivers the latest state-of-the-art office solutions from the industry’s best leaders! Each year, ITEX continues to lead the channel with the strongest road map to grow new business, insisting that actionable strategies are implemented to secure high profit margins. In it’s 11th successful year, ITEX continues to provide the best direction to the channel that will lead to increased business growth. Hear from dealers, consultants, OEMs, analysts, vendors and VARs who present their proven methods first-hand. It’s time to

learn where the latest technology is taking our industry and how to profit from it! ITEX - the one event that captures it all!

Network at ITEX where unmatched opportunities are waiting for you to explore!

One Event Captures It All

The Industry Unites at ITEX

ITEX provides the Latest State-of-the-Art Office Solutions, technology innovations and product from the industr y ’s best thought leaders. Find the latest strategies to grow your business in 35 Top-Grade Power Hour Sessions in 5 essential tracks. Get to the bottom of how to make your MPS and Managed Services Programs successful from experts who know. Te s t D r i v e t h e L a t e s t Pr o d u c t Innovations on the exhibit floor! Hear first hand the direction technology is taking the industry and how to profit from it.

D e a l e r s , R e s e l l e r s , VA R s , Ve n d o r s , Organizations and Associations look to ITEX, the largest event of its kind in North America, for real methodologies that work. ITEX consistently provides vital information and actionable tools to assist providers in maximizing their efforts to grow market share. The Industry trusts ITEX to deliver the strategies that will keep them ahead of the curve – and the competition! To get more details or to register go to www. itexshow.com

ACM Named Newest Preferred Vendor of the IBPI Buying Group Densigraphix Shortens Name to Densi Densigraphix Kopi Inc. has shortened its name to simply Densi, in an effort “to echo our customer’s thoughts,” the company reported. In the coming months Densi will begin to appear on all the company’s corporate documents, packing slips, invoices and branded products. A new website launch is also in the works. “This is not goodbye to Densigraphix Kopi Inc. but hello, bonjour, guten tag and hola! to the future and the next thirty years of streamlined success that Densi has and will continue to enjoy,” said Daimin Bodnar, executive vice president. Densi will continue promoting products that support not just the recharge industry but also products for the traditional copier side of the business. Densi will continue doing business under both variations of the name, with an eye toward developing new sales channels. For more information about Densi, please visit: www.densi.com

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ACM Technologies, a distributor of OEM, compatible and remanufactured ink and toner cartridges in the U.S., announced its selection as the newest preferred vendor of the IBPI buying group. With this partnership, all 292 dealer members of the IBPI buying group will have access to ACM’s selection of products, service and logistic support through ACM’s four national distribution centers. “We are pleased to have ACM join our elite list of preferred vendors,” said Randy Horshok, executive director of IBPI. “The IBPI Board of Directors approved ACM as our newest vendor program because of the diversity of product ACM offers, the quality of items ACM provides and the program and pricing they developed for IBPI Members.” “It has always been our mission to help the dealer community succeed by delivering quality products and service,” Ben Lin, vice president of ACM added. “This partnership between ACM and IBPI was a great fit because of our common goal of providing the dealers with the best mix of products, services and prices available in the industry” Please contact ACM Technologies for more information at www.acmtech.com

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West Point Products Adds 2 Industry Veterans to Axess MPS Team West Point Products, a leading provider of premium replacement imaging supplies and related products and services based in Washington, PA, has announced the addition of two industry veterans to its Axess® MPS team. Ray Loisel, an MPS thought leader, has joined the West Point Products team as Senior Vice President, Managed Print Services, while Nick Huff joins West Point Products as an MPS Account Manager. Loisel, a widely recognized business leader in the MPS industry, joins West Point Products with more than 20 years’ senior management experience in the office equipment and imaging supplies industries, his most recent experience coming with an industry-leading provider of MPS solutions. “We are pleased and excited to welcome Ray to the West Point Products team,” said Tom Day, President, “The experience and insight Ray brings to our Axess® MPS team will add considerable value to our MPS program. It is one of our most important goals as an organization to maintain a leadership position in the MPS space, and we believe that Ray’s addition is another important step toward that goal.” In his role with the company, Loisel will provide leadership to West Point Products’ growing Axess® MPS support team, as well as guide the continuous development of the company’s MPS strategy. West Point Products’ Axess® MPS has become one of the fastest growing programs in the North American MPS industry, a trend that is expected to continue under Loisel’s leadership. “As the MPS industry has evolved, West Point Products’ growth with its Axess® MPS program has been impossible to ignore. The program that’s been put together has allowed dealers of all sizes to participate in this dynamic part of the industry, and I look forward to helping our dealers to continue to succeed with Axess® MPS as the MPS industry continues to grow,” added Loisel. Also joining West Point Products’ Axess team is Nick Huff in the position of MPS Account Manager. As an industry professional with 5 plus years of MPS selling experience, Nick will further strengthen the West Point Products MPS product offering. Huff ’s past experience includes selling MPS for both the independent and wholesale sides of the business. Ray Loisel, SVP of Managed Print Services commented on the addition of Huff to the Axess team, “With Nick’s real life knowledge of MPS he brings a unique knowledge of both sides of our business. Nick’s experience and his capabilities will be a great value to the West Point Products team.”

replacement imaging supplies since 1972, having built its business by adhering to its self-prescribed 5 Pillars of Success: Quality, Service, Selection, Integrity, and People. In support of this commitment to its customers, West Point Products has become one of only a handful of companies in the imaging industry to hold both ISO 9001 and STMC certifications. As further testament to West Point Products commitment to its customers, it continues to lead with innovative products and service offerings, including Axess™ MPS, a suite of MPS products and services, and AgriTone™ Premium Replacement Cartridges, remanufactured cartridges with high levels of Bio-content. Locations include Gananoque, ON, Washington, PA, Jacksonville, FL, Houston, TX, Denver, CO, Irvine, CA, Calgary, AB, and the company’s headquarters in Valley Grove, WV. West Point Products produces exclusively in the United States and Canada. To learn more, visit us online at www.westpointproducts.com.

About West Point Products West Point Products has been a leading manufacturer of premium 70

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MSE Releases the Industry’s First Non-Fuser Wrap Solution for the HP 5500 Family Micro Solutions Enterprises (MSE), the industry leader for Intelligently Re-Engineered™ cartridges, has continued it’s co-development with the leading aftermarket component manufacturers in order to solve the historical issue of paper wrapping and jamming around the fuser during full bleed, borderless print jobs. Prior to this solution, users were forced to print with a minimum of a quarter inch margin in order to avoid the wrapping thus jeopardizing the true functionality of this A3 device. Gil Wazana, VP of Sales says on this new development, “Fuser wrapping on the 5500 has been a limitation most dealers have not been able to overcome when an end-user simply demands the ability to process full bleed, landscape print jobs. Dealers are forced to sell low margin OEM products into these highly critical print environments. Coupled with our patent-pending Secondary Cleaning System, the no wrap design provides the aftermarket’s first true alternative to the OEM.” As always, MSE exhaustively tested this new release using its usual battery of testing. These include environmental stress testing, low temp/low humidity, high

temp/high humidity environmental testing, continuous life tests, stop go testing, accelerated aging testing, and ISO 19798 yield testing. MSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” as applied to remanufactured printer consumables which is a protocol that employs patented technologies, proprietary processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania.

OCP’s Inks for Canon PGI-520/CLI-521 Now Also Available for PGI-525/CLI-526 Cartridges After finishing a series of tests OCP’s Research & Development department has recommended the former released PGI-520/CLI521 inks also for the Canon PGI-525/CLI-526 cartridges.

Samples are - as always - available on demand in 0,25kg packaging. For individual samples and quantities please inform us at www.ocp.de about your detailed demand. A complete list of suitable inks, cartridges (with regional names) and printer models you can find in the chart below: 72

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Faroudja Offers Bulk Toner for the HP P4014 Faroudja Toner has released toner in bulk for the HP P 4014. Ten kilogram (22 pound) bags are sold and can be purchased individually or in multiple quantities. “We’ve been selling a lot of HP P 4014

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bottles, and it seems to be popular,” said Marketing Director Tim Farrell. “But in this frankly poor economy, everybody is looking for ways to save money, and a big way is bulk bags. You can get savings of 40 percent compared to the bottles.” Faroudja offers a complete solution for the HP P 4014: drums, chips, wiper blades,

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doctor blades and seals are also available. Faroudja Toner additionally stocks toner for Brother, Lexmark, Dell, Xerox Phaser cartridges and supplies a wide range of parts and recharging tools. Contact Faroudja Toner: Please visit: www.faroudjatoner.com

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the T654 and T656 at 55 ppm. All three engines include similar features such as 1200 x 1200 dpi print resolution and duplex capabilities. These printers offer the usual mix of return and nonreturn toner cartridges and come in three yields: 7,000, 25,000 and 36,000 pages (T654 & T656 models only).

UNINET X GENERATION TONER & COMPONENTS FOR USE IN UNINET ABSOLUTE COLOR BROTHER HL 3040CN, 3050CN, TONER & COMPONENTS FOR 3070CW USE IN LEXMARK C 935 Los Angeles, CA - UniNet introduces X Generation® color toners, reset lever and key components qualified for use in the Brother HL 3040CN, 3050CN, 3070CW color laser printers. These new printer models are similar in design to the previous HL-4040 series printers, and rated at 17 ppm in black or color. These engines offer improved performance at a lower price (printer prices start at only USD$299). Toner cartridges come in only one version, the black is rated at 2,200 pages and the color cartridges at 1,400 pages. Like most Brother printers, these cartridges utilize a reset lever rather than an electronic chip. The reset lever allows the remanufacturer to convert the starter cartridge into a standard cartridge.

Los Angeles, CA--UniNet announces the launch of Absolute Color® toners, Smartchips™ and key components qualified for use in the Lexmark C935 series color laser printers. The C935 is Lexmarks’ fastest printing color laser and features full sized 11” x 17” printing at 45 ppm black and 40 ppm color and 2400 dpi qualit y output. This printer i s d e s i g n e d f o r l a r ge workgroup networks with a m a x i mu m m o n t h l y duty cycle of 200,000 pages. Toner cartridges are rated at 38,000 pages for black and 24,000 pages for color.

Los Angeles, CA—UniNet proudly announces the launch of Absolute Black® toners, drum and key components qualified for use in the Lexmark T650 T652, T654, T656 and X651 Series printers. The Lexmark T650 Series printers are Lexmark’s top of the line letter sized monochrome printers. Based on the same print engine, the T650 is rated at 45 ppm, the T652 at 50 ppm and

monochrome engine prints at 21 ppm with a resolution of 1200 x 600 dpi and a first page out in just six seconds. The toner cartridge and drum cartridge are separate units. The toner cartridge is rated at 2,000 pages and the drum at 15,000 pages.

UNINET ABSOLUTE BLACK TONER & COMPONENTS FOR UNINET ABSOLUTE BLACK USE IN OKIDATA B2400 TONER & COMPONENTS FOR Los Angeles, CA—UniNet introduces Absolute Black® toners, USE IN LEXMARK T650, T652, Smartchips™ and key components qualified for use in the Okidata B2400 series printers. T654, T656 & X651 This small

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For further information, please contact UniNet at + 1 (424) 675-3300 or visit www.uninetimaging.com

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Message from the Publisher 一月，首先，请允许我代表《亚洲再生业》杂志全体工作人员对一年以来关注和支持我们杂志以及展览会和各种活动的行业同仁，忠实读者表达我们最由衷的感谢和敬意，也祝您在新的一年里万事如意。每到这样辞旧迎新的日子里，我们总会对未来充满着憧憬和希望，作为我们当前影像耗材行业似乎可以对 2011 年投入更多的期望，从 IDC 和其他分析机构的数据信息来看，2010 年最后一季度全球打印复印机的出货量已经超过 2008 年同期，亚洲，特别是环太平洋地区的硬拷贝市场增长将实现超过 8%。这无疑从侧面证实了全球影像耗材行业将在 2011 年迎来全面复苏，而作为后市场的兼容耗材行业也将获得更大的市场发展空间。如果仅仅是这样还不能令你对 2011 年充满信心的话，那么日前刚刚发布的国内第一台自主知识产权打印机的消息将无疑是给所有后市场人的一个极大的鼓舞，因为这台全部拥有自主知识产权的打印机从研发到生产都是由兼容耗材企业独立完成的，它见证了中国兼容耗材的技术水平达到了全新的高度。本期的杂志将在后面的专题文章内为您详细报道有关情况。如果说全球影像耗材市场是一个巨大的蛋糕，那么这个巨大的蛋糕中最诱人的部分显然非中国市场莫属，而作为中国市场以南北来说，南方偏重于以出口为主导的生产制造，无法承担起巨大的市场购买份额，那么显然真正中国市场的潜力存在于人口众多，组织机构集中的北方市场。因而开发中国北方市场的需求和呼声也与日俱增，由亚洲再生业所主导，多家影像耗材领域组织机构共同主办的北京国际办公耗材与数码影像展也正是顺应了这一需求，瞄准了北方巨大的购买力市场潜力，同时加大推动耗材企业特别是兼容耗材企业进入政府采购的步伐，因而也受到了行业的广泛瞩目。目前展览会的招商正在稳步顺利进行，我们希望此次展会能在新的一年里，给所有的影像耗材行业同行，带来新的机遇和回报。 2011 年，让我们携手共进。

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Focus: China's First Independent Core Technology for Laser Printers: A Rush to Market

聚焦：中国第一台自主核心技术激光打印机奔图上市 2010年12月6日，赛纳科技同中央国家机关工委《紫光阁》杂志社、中国计算机行业协会、北京大学中国战略研究中心在北京人民大会堂隆重举办了主题为“创新超越，谱写传奇” 为主题的“中国打印机产业升级的创新之路高峰论坛暨中国第一台有核心技术的激光打印机发布会”。在会上高调推出了填补国家产业空白的中国第一代有自主核心技术的激光打印机，并命名为“奔图”品牌。

中央国家机关工委副书记俞贵麟出席了捐赠仪式，并向赛纳科技公司颁发了捐赠证书

奔图激光打印机作为具有自主核心技术的民族品牌产品，为政府部门和有信息保密需求的企业和单位提供了可靠的选择。其在产品设计中，设置了信息安全模式，是第一代安保型激光打印机。奔图激光打印机采用了低耗电量和低耗粉量独特设计技术，无论打印、待机还是休眠状态，耗电量均符合国家节能标准。机身部件采用优质环保材料，打印过程中没有臭氧排放，打印过程中的耗粉量比同类机型低40%，使用后产生废粉量比同类机型低11%，已获得国家节能环保认证。奔图激光打印机有着人性化的外观设计，在外观设计上，以简单流畅的独特线条为设计为理念，表现出现代科技产品的特征。奔图P1000、P2000激光打印机机身采用了灰白相嵌的典雅色彩，非常适合政府机关和大型企业庄重的办公场所使用，奔图P1050、P2050激光打印机机身则采用黑灰相嵌的时尚色彩，有着时尚高贵的品味，强化了办公环境的科技感，还突显了高雅的风格。高度垄断的全球打印机市场

会议现场

中央国家机关工委、工信部、科技部、广东省政府、珠海市政府的领导，联想控股，联想投资，中央国家机关工委《紫光阁》杂志社、中国计算机行业协会、北京大学中国战略研究中心等政府机构和单位的领导出席了本次会议，全球行业渠道商和媒体记者也参加了此次会，共同探讨打印机产业的结构调整之路，为产业发展建言献策。共同见证了中国第一台有核心技术的激光打印机上市，共同见证了中国激光打印机产业的诞生。此次发布的四款奔图激光打印机均为桌面型黑白激光打印机。定位为中速打印机，主要满足文档打印的需求。随机耗材的大容量设计，使耗材单页成本创同类产品新低。

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打印机行业是一个比较特殊的行业。很少有人知道，日常办公所用的激光和喷墨打印机居然没有一台是中国人自己研发制造的。消费者耳熟能详的一些品牌打印机，全部是贴牌的产品。这在很多人听起来，是匪夷所思的事情。今天的中国，载人飞船都可以遨游太空了，超高速列车在中国大地上飞驶，超大型计算机更享誉全球。然而，为什么一台小小的打印机却把我们难住了呢？熟知打印机行业发展的人都知道，早在20多年前，国际跨国公司已经推出了打印机技术，但时至今日，这项技术仍未能被中国人掌握。不是技术高难到无法攻克，而是少数的几大国际跨国公司组成的打印巨头为这个行业制定了特殊的商业模式。他们将高技术含量，高制造难度的打印机低价出售，再通过后续的高价打印耗材销售牟利。同时，他们又申请了十几万项打印机及耗材的技

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聚焦：中国第一台自主核心技术激光打印机奔图上市

续

术专利，形成了庞大的专利壁垒，使打印机和耗材行业成为一个高技术、高风险、高投资、高专利保护的行业，形成了垄断的技术和市场。商业模式和专利技术障碍是横在打印机制造后来者面前的两座大山。在这样的游戏规则控制下，全球的打印机产业只被少数几个国际跨国企业牢牢掌控。近十年来，在全球再没有一家企业能闯入打印机研发制造这一领域。因为要进入打印机行业，除了要有强大的技术实力和雄厚的资本之外，必须要承受多年的持续投资却没有回报的风险，要克服十几万项专利的壁垒。所以，今天我们已广泛使用的喷墨打印机大多数都是日本和美国的国际大公司研发制造，而激光打印机制造基本上是以日本企业为主，美国、韩国企业也有相当份额。在这样的市场格局下，打印机行业成为名副其实的“巨人的游戏”。国际巨头根据自己的市场策略制定市场规则，往往有许多不公平的现象阻碍了打印技术的全球普及。比如发展中国家的打印成本往往还高于发达国家；在欧美国家，打印机技术在已经普及到家庭。而在中国，许多中小企业的打印机使用还很不方便，高昂的打印成本让很多小本经营的企业望而却步，家庭使用打印机的更是少之又少。

和机械控制不能出现丝毫偏差，通过尖端精细化工技术合成的显像材料也要能完全匹配整个打印过程，才能输出清晰的图案和文字，技术难度可想而知。通过多年的技术研发和专利积累，赛纳科技已建立了庞大的专利技术平台，拥有大量的可使用的打印机和耗材专利，已经掌握了完整的激光打印机技术。

自主创新是实现产业升级的唯一选择

产品的技术特征

一直以来，赛纳科技坚持致力于兼容硒鼓零配件的研发及相关专利技术的开发，创建了一整套打印机及打印机用硒鼓的自主知识产权专利体系。赛纳科技清楚地认识到，市场上的新产品总在不断更新，再生硒鼓资源一定是供不应求的，只有具备生产全新自主专利硒鼓的能力，才能满足市场的需求。事实证明，全新兼容硒鼓产品有力地补充了再生资源不足的缺陷，也形成了赛纳科技的核心竞争力。目前，赛纳科技拥有包括知识产权律师及专利工程师在内的专职知识产权研究团队，并聘请一批欧美日等国的著名律师事务所和专利事务所为长期知识产权顾问，现已经基本建立起了完善的知识产权管理队伍及完善的管理制度。激光打印机行业拥有十几万项专利，技术门槛之高，是很多行业都无法比拟的。激光打印机研发涉及到激光成像技术、集成电路、精细化工和精密机械制造。打印机在送纸打印的瞬间，激光扫描和成像要同步协同工作，精密集成电路

此次发布的四款奔图激光打印机均为桌面型黑白激光打印机。定位为中速打印机，主要满足文档打印的需求。随机耗材的大容量设计，使耗材单页成本创同类产品新低。

产品的市场定位赛纳科技此次发布的四款激光打印机新品，其中奔图 P1050/P2050以安全可靠为主，奔图P1000/P2000以经济适用为主，分别针对两类用户，第一类是政府部门和大中型企业用户，第二类是针对中小企业、学校和家庭用户。根据客户的不同需求，对产品进行了差异化的设计。针对第一类客户，加强其安全可靠性，作为中国唯一完全自主知识产权的激光打印机，是中国政府及企事业单位信息安全的有力保障。针对第二类用户，则以经济适用为主。依托从耗材生产到打印机整机制造的完整产业链，相比同类产品，奔图激光打印机能将打印的整体使用成本降低30%，轻松减负，低成本打印。

产品的安全特征奔图激光打印机作为具有自主核心技术的民族品牌产品，为政府部门和有信息保密需求的企业和单位提供了可靠的选择。其在产品设计中，设置了信息安全模式，是第一代安保型激光打印机。产品的环保特征奔图激光打印机采用了低耗电量和低耗粉量独特设计技术，无论打印、待机还是休眠状态，耗电量均符合国家节能标准。机身部件采用优质环保材料，打印过程中没有臭氧排放，打印过程中的耗粉量比同类机型低40%，使用后产生废粉量比同类机型低11%，已获得国家节能环保认证。产品的未来前景目前，赛纳科技正按既定的产业升级战略快速发展激光打印机产业，依靠现有的高水平、具有完全自主研发能力的激光打印机研发团队，在未来三年内，将研发和推出包括多功能、彩色和高速激光打印机的全系列产品，全面奠定打印机产业更快速发展的基础。赛纳科技CEO汪东颖表示：赛纳科技激光打印机业务将进一步强化其产品的核心优势，通过不断的创新，以先进的技术、丰富的产品线和完善的服务满足用户的需求，助力渠道合作伙伴和用户的业务发展，为他们创造更多价值，实现共赢。

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奔图激光打印机虽然进入打印机行业较晚，但是起点高，技术新，队伍强，成长快。相信随着奔图激光打印机的研发成功并上市，一定会推动中国打印机产业的快速发展，真正中国制造的打印机占领全球市场已经指日可待。

赛纳科技的成长之路 1.2006年4月赛纳科技公司注册成立。 2.2006年11月赛纳科技创新设计出具有自主知识产权的激光打印机用硒鼓产品NT-C0350，能适用于多种激光打印机产品,成为全球兼容性最好、匹配性最强的、通用性最广的硒鼓产品。 3.2007年1月自主研发出了可拆显影盒的硒鼓技术，节省了成本，增加了硒鼓的通用性和美观性。 4.2007年11月赛纳科技获得国际标准测试方法委员会颁发的STMC认证。 5.2008年10月赛纳科技在国内首家推出“易加粉”系列硒鼓产品，开创了用户自加粉的商业模式，大幅降低了用户的打印成本。 6.2008年11月在行业内第一个获得国际跨国公司的打印机和硒鼓显像技术基础专利的合法使用授权。 7.2009年4月赛纳科技成为全球最大的通用硒鼓制造企业。 8.2009年10月成功研发出了中国第一台有自主核心技术的激光打印机样机。 9.2010年11月赛纳科技研发的激光打印机开始进入批量化生产阶段，赛纳科技打印机产业园开始投入建设。

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Discussing the Integration of Laser Printing and Electrostatic Photocopying

也说激光打印与静电复印的融合冷欣新激光打印与静电复印的原理都基于静电成像技术。激光打印机与静电复印机（以下简称打印和复印）在成像原理和控制技术方面是相同的，因此谈激光打印与静电复印的融合在技术上没有任何意义，把它们统称为办公信息技术设备我觉得更贴切一些。但是，在我国办公设备领域却实实在在地存在打印和复印两个行业，考究其出处，起主导作用的是计划经济时期国家条块分割的结果，静电复印机由机械行业归口管理，打印机则划给了电子行业，那时还没有普及激光打印机这种产品，而时至今日还在延续这种格局。事实上不同的行业协会之间工作内容也时有交叉。从技术上说，打印和复印本是同根同源，就像一股洪流已经在一条河道上奔流了多年，采用抽刀断水的办法如何能将其劈开？众所周知，美国人卡尔逊发明于 1938年10月22日的静电成像技术是将物理学科中的静电学、磁学、光学、电子学与化学的众多学科融会贯通，巧妙构建，有机结合，为人类实现真正意义的现代化高效率高品质办公铺平了道路。然而，科学的道路少有坦途。尽管在美国人卡尔逊之前已经有了几百年的科技积累，也有众多科技英才前赴后继的积极探索，但是卡尔逊为了这项发明还是历经了漫长的曲折与难于言表的艰辛，经受了无数失败的考验与各种磨难的历练。当第一家独具慧眼的公司决定购买卡尔逊的专利并使这个项目付诸于工业生产时，光明的前景照耀并召唤了更多有识之士，于是在办公这个领域中，一场前所未有的以自动化设备取代手工作业的浪潮席卷全球，数不清的技术精英向静电成像领域进军。几十年来在光导材料、显影材料，以及充电、曝光、显影、转印、定影、清洁等静电成像的各阶段都发生了革命性的创新和技术进步。特别是1959年，美国施乐公司 84

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JANUARY 2011

推出世界上第一台全自动静电复印机 Xerox914以后，以在电子计算机、打印机等商用设备和静电成像有机光导体领域中大获成功的IBM为代表的很多知名企业都致力于采用静电成像方式的计算机外部输出设备——静电打印机的研发并获得成功，只是因为当时其成本高和计算机普及率不高等原因没有成为普通办公设备。此后的多年里，静电成像技术在复印机中得到充分的发展和应用。也正是因为复印机的广泛应用和向普通办公室和家庭的快速普及，使其技术极速提升。就光导鼓而言就有硒鼓、硒合金鼓、硫化镉鼓、氧化锌光导体、有机光导鼓（OPC）、硅鼓（ɑ-Si）等几代产品。显影剂也有磁性与非磁性、正电性与负电性、单组份与双组分等多种类型。同时代的所有先进技术也几乎无一遗漏地被应用在静电复印机中，包括微电子技术、自动化控制技术、图像处理技术、图像识别技术、CCD扫描技术、CIS扫描技术、激光技术等等。其结果是不仅促进了复印机自身的技术进步，实现了模拟式复印机向数字式复印机和数字式多功能一体机（扫描、复印、打印、传真等）的更新换代，也促进了计算机外设——激光打印机的迅猛发展。正是小巧又物美价廉兼而操作简易的激光打印机的广泛应用和高度普及又促进了数字式多功能一体机的发展。如今，哪一台复印机不具备打印功能？而谁又敢断言被称为多功能激光打印机的产品与数字式复印机和数字式多功能一体机在成像技术、控制技术、图像处理，以及产品基本结构上不是同源同类同祖同宗？事实上，几乎所有研发复印机的企业都研发激光打印机，所有生产复印机的工厂都生产激光打印机，而且那些技术上遥遥领先的跨国公司都这样做，在静电成像技术的应用方面我们似乎没有理由不承认他们是先进的，他们确实是办公设备研发和制造领域中的先锋，在以他们为技术核心起草的国际标准中从来就没有打印行业与复印行业的表述。 www.rechargeasia.com

如果一定要找出激光打印机与数字式复印机和数字式多功能一体机的不同点，那么简单地可以归结为，前者设计上比较简化，设计的产品使用寿命和消耗部件更换周期比较短，因此表现为整机体积比较小，成本(售价)比较低，维修周期短，更换墨粉和光导鼓的频率比较高等。而数字式复印机和数字式多功能一体机则相应地表现为相反。还有人说激光打印机属于低端产品，数字式复印机和数字式多功能一体机属于高端产品，这种观点也有失公允，单从价格上说，有些型号的高速网络打印机售价就高于普通复印机。但是在普通消费领域，采用这种口头表达也不为过。激光打印与静电复印在技术上不存在需要融合之处，那么，人为地把激光打印与静电复印分成两个行业有什么好处吗？纵观我国静电成像领域多年的发展，凝聚了几代科技工作者的辛勤劳动，他们为之贡献了毕生的精力，由于国情、国力、技术基础、持续开发能力等多方面的原因，他们没能实现国外同行的那种辉煌，但他们确实是这个行业的先驱，我们看到的始终都是那些前行者的背影。现在我国在办公信息设备技术领域取得了世人瞩目的发展，但是我们却没有理由骄傲，有些关键技术我们尚不掌握，真正意义上的国产整机和零部件还没有面市，所有业内人士依然任重道远，因此沉溺于打印与复印两个行业之辩没有任何意义。我们要做的是如何聚集更大的力量发展、壮大办公信息技术设备行业；如何创造更多的利润，以更高的比例投入技术和产品研发；如何从低端到高端，健全做大产品线；如何制造高品质的产品；如何打好制造整机的技术基础和管理基础。现在人人都在说做大做强。以我一己之见，衡量强大的外在标准是产品是否过硬；衡量强大的内在标准是是否具有为我国行业崛起而奋斗的恒心。

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Participating RechargExpo SEA 2011, Enjoying Government Subsidies

参加RechargExpo Southeast Asia 2011 享受出国参展政府补贴关于参加印度尼西亚办公耗材展政府资金补贴办法以及申请流程日前，参照国际通行做法，依据《中华人民共和国中小企业促进法》和《中华人民共和国对外贸易法》规定，由国务院批准设立了中小企业国际市场开拓资金。中小企业国际市场开拓资金用于支持中小企业参加境外展会、认证、国际市场宣传推介、开拓新兴国际市场等活动。该项政策是一项针对中小企业发展的促进政策，按照 “公开透明、定向使用、科学管理、加强监督”的原则，有力的支持了中国中小企业开拓国际市场，参与国际竞争，降低经营风险。即将于2011年9月举办的中东-东南亚办公耗材展览会（印尼雅加达）属于境外展会，参展的中国企业也可以享受中国政府提供的这一资金补贴。参展企业在确认参加此展后，及时向当地外经贸部和地方外经贸主管部门提前提出申请，财政部和地方财政主管部门负责审核企业“市场开拓资金”预算，在审核通过后负责资金拨付，并对资金的使用进行监督。申请方式：中国打印机、复印机耗材企业，可按照本实施细则所附的支持内容，向中小企业办公室或地方外经贸部门提出项目资金计划申请。具体申请时间以各地方中小企业办公室或地方外经贸部门实际规定为准，但均须在本项目发生前，提前提出申请。申请流程： 1．企业登陆中小企业国际市场开拓资金网站 http://smeimdf.mofcom.gov.cn

2．进行相关注册 3．填写相应基本资料，并申报参展企业在提出项目资金计划申请时，应提交本单位基本情况、申请报告、申请项目基本情况（相关网站下载），并附相关资料。 4．等待审批和拨付资金拨付１．市场开拓资金采取事后拨付的原则，即在项目完成后一个月内，参展单位向中小企业办公室或地方外经贸部门提出项目资金拨付申请。２．申请拨付项目资金时，应提交以下材料： ①．中小企业国际市场开拓资金 86

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项目资金拨付申请表（详见网站相关申请附件）； ②．国际市场开拓活动的项目总结报告，主要内容包括：费用支出情况，取得的主要成绩及存在的问题等； ③．实际发生费用的合法凭证（复印件）。备注：一、项目说明 1．以新加坡为中心的东南亚、印度、中东、澳大利亚地区的2009中东—东南亚影像耗材展览会，符合中国关于中小企业海外参展的区域范围，可以申请参展费用补贴。东南亚是新经济体，在全球经济受金融危机冲击较大的情况，企业选择去新加坡参展将是非常明智的选择。２．支持内容及标准：支持内容企业类别支持标准(元) 最高限额(元) 展位费中、西部和东北老工业基地中小企业 20000 40000 其他地区中小企业 15000 35000

① 展位费支持标准按每个企业申请一个标准展位（9 平方米，下同）计算，每增加一个标准展位支持金额增加 10000元，最高不超过3个展位。 ② 如展位费实际支出金额超过 10000元但低于上述标准的，按实际支出金额支持；市场开拓资金支持比例原则上不超过支持项目所需金额的50％。３．对项目计划的审核结果，将通过中小企业网站进行公示，各参展单位可以网上查询，对于公示结果有疑问，可向所在地的管理机构进行咨询。企业项目申请，每个项目给予支持的资金最高不超过30万元人民币；对团体项目申请，每个项目给予支持的资金最高不超过300万元人民币。４．本项目资金优先支持新经济体国家和地区的项目计划。当前形势下，积极占领国际新兴市场，是企业摆脱欧美地区金融危机所带来的困境的绝佳机会，获得政府财政支持无疑对相关企业和行业来说是个极佳的机会。关于开拓新兴国际市场、出国参展补贴等事宜等，请联系： RechargeAsia Magazine Beijing Office：电话：010-5885-8750 传真：010-5885-8747 宁波对外经贸局电话：0574-87178050 珠海对外经贸局电话：0756-2159875 厦门地区企业,请访问页面: http://smeimdf.mofcom.gov.cn/files/ html/2008/07/21/31233877.html

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Eyes on Asia Imaging Fair

众说北京展 ——影像耗材行业多名重量级人士积极评价北京展亚洲再生业杂志出版人，Sunny Sun说：“通过这次北京展览，我们将打造一个全新的与众不同的展览，我们将从政府采购、复印机领域、大幅面等多领域深入推广，来打造具有北京特色的属于影像耗材领域的国际盛会”。

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珠海易得美公司总经理王肖平评价到“这是多家海内外力量联合举办的展览，我们将借助于这个展览会深化我们在复印机领域的业务。同时，我们也会邀请我们在俄罗斯的长期耗材伙伴前来组团采购本次展览会上丰富的办公设备及耗材。”

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天津现代办公设备协会会长，李柄书说到“这是唯一的以北京为中心，往全中国、全世界发射的展览会。我们会利用在复印机、办公设备领域的多年的资源去全力支持这个展览。并立足把她培养成一个国际盛会”。

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复印工程学会，会长刘树果谈到“全国复印工程学会全力支持本次在北京2011的展览，我们会发动我们多年在硬拷贝和影像方面的资源，让这一民族产业发展起来”。

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● 汉光集团，汪学文总经理谈到“汉光集团会参加本次AIF展览，并会推出我们的一系列集团的机器和耗材产品。中国北方市场潜力巨大，是中国的耗材消费基地，汉光非常重视本次展览会的推广平台”。 ● 中国电子集团，广告四新展览公司陈大治经理说到“本次AIF将同中国最大的广告四新展在国家会议中心进行，届时，我们会将2万名专业的喷墨和广告四新类的观众带入AIF展厅，让本次AIF展览的参展商有更多的收获”。

天津中环电子（天佳）公司董事长，焦延河谈到“我们已经确定参加本次北京AIF展览，我们将邀请我们的海内外客户前来我们的家门口洽谈生意”。

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● 《办公设备采购》杂志出版人，冯凯谈到“本次AIF展览，会邀请广大的设备类的经销商参会，将为耗材企业打开更多的销售通道。我们会邀请在全国的国家机关、企事业单位的购买决策者参加本次展览”。 ● 《亚洲再生业》杂志张尚宏谈到“本次AIF展览，我们将推进政府耗材采购的进程，会举办相关的会议、为耗材行业更好地进入政府采购市场开启绿灯。”

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JANUARY 2011 • 89

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An Inventory Review of the 2010 Inkjet Printer Market

2010喷墨打印机市场盘点 2010年，在我们对经典打印机稳定性眷恋的时候，同时也对新产品所应用的新技术、新功能充满期待。喷墨打印机经过多年的发展，技术早已遇到瓶颈，这两年厂商之间的竞争总是在价格战和外观设计上徘徊，技术杀伤力早已大减。进入2010年，不断强大的激光打印机市场已经严重威胁到喷墨打印市场，各大厂商不得不重新重视，在喷墨打印机身上加入新技术、新功能和新应用。一、2010喷墨入门机市场销量不佳在2010年入门级喷墨打印机市场中，惠普与佳能新品的不断加入，爱普生推出了第二代学生机产品ME33和ME330，在外形设计与使用方面有一定的提高。请让我们了解一下三大品牌的产品，在选择时就能做到心中有数。

领域里却敌不过以微压电打印技术称王的爱普生。所以，在 2010年，惠普发力喷墨打印机市场，不仅产品线多，而且还首创不少新技术和新功能，此外还在渠道方面对爱普生发起猛烈的进攻，种种举动证明惠普的最终目的是想冲击爱普生在喷墨打印机市场一家独大的局面。那么，惠普能否挑战成功，它推出的新技术和功能是否能到消费者的认可？ 1、云打印，忽悠还是有远见？云打印是惠普在2010年的重头戏，而所谓的云打印是指通过发送邮件至惠普的服务器，服务器再将文件发送到打印机中进行打印，整个过程用户只要接入无线网络，无需安装驱动程序或软件，就可通过任意兼容的无线设备发送电子邮件轻松打印。用户还可以通过去打印中心对已经注册的打印机进行云打印管理，如可以提供一些有意思的小应用，提高工作效率。

原装墨盒售价调查

云打印

这些打印机买得起，用得起吗？喷墨打印机在中国一直面临着一个尴尬的现实：对于家庭用户而言，一台入门级喷墨打印机价格在200-500元上下，同级别一体机则在300800元上下，然而一套墨盒的售价却高达200元以上，更有甚者在300元左右，作为耗材的墨盒售价与打印机的差价如此小，难以理解厂商给耗材定价如此高的用意，只能认为是厂商变相的一种追求利润最大化。

目前惠普喷墨打印机中应用云打印技术主要是惠普 Photosmart系列照片一体打印机产品，如惠普B110a、惠普 K510a。这些应用云打印的照片一体机都是定位家用领域，跟以往惠普推出的定位家用产品在性能和功能上并没有太大的差别，速度适中，功能比较简单，照片软件较丰富，由于定位不高，所以照片打印效果只能算一般。不同的是这两款一体机都应用了云打印技术，实现随时随地的无线打印。在商务领域里，云打印概念的提出的确让工作更加方便快捷，然而实现云打印的家用喷墨机到底实际应用有多大呢？这还需有待考察。

二、惠普：挑战爱普生惠普虽然在激光打印领域独霸一方，然而在喷墨打印

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云打印工作原理

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2010喷墨打印机市场盘点

续

在这里必须说的是云打印不是一种技术，而是一种服务和协议，目前惠普所推出的具备云打印的打印机并未成熟，最多只能算一个简单雏形，或者当它发展成熟时它就会像耗材那样需要付费购买。目前由惠普最先推出这样的协议，这就证明了惠普占领了这个市场的先机，当云打印服务升级到一定高度，那么无论是爱普生还是佳能的打印机都必须向惠普购买云打印服务的芯片或都代理服务器，这时候惠普在打印机市场的地位也就更高更大，目光的远大非惠普莫属。 2、“惠省”不省？除了云打印的应用之外，惠普在 2010年另一重头戏是““惠省”系列机型，“惠省”系列机型主要特点就是通过降低打印机的售价、降低后期耗材成本、节省单张打印成本让消费者一省再省，可满足学生、家庭或中小型商务组对单张成本较为敏感的人群的打印需求。

的703和704号大容量墨盒，核算下来黑白打印的单页成本在1毛钱左右，后期打印成本相当低。

惠普 Photosmart Wireless B110a

从“惠众”到“惠省”，惠普中低端喷墨打印机售价都是相当低廉，加上其机器的稳定性，所以在市场上已经树立了一定的用户口碑。然而，惠普喷墨打印机随机标配的“体验装”墨盒对于购机者来说并不实惠，这也是它为什么远远不能超越爱普生“买得起，用得起”的原因。虽然如今新推出的“惠省”系列采用大容量墨盒，但是随机标配的墨盒依旧是低容量体验装，加上所谓的大容量墨盒还是采用一体式设计，相较于分体式墨，墨水浪费比较严重。不过，总的来说，惠普也已经开始踏出了“买得起，用得起”这一步，相信更低廉的打印成本还是会继续。三、爱普生：学生和商喷市场两不误

惠省系列

在喷墨打印机市场里，爱普生凭借着微压电打印头对墨滴控制的精准度优势，以及“买得起，用得起”的耗材成本宣传攻势取得了绝对的地位，而四色独立墨盒的应用也是它稳占喷墨打印机关注度榜首的原因之一。在喷墨打印机市场遭到发展瓶颈时，爱普生提出了 “学生打印机”这一个概念，随后更推出了ME30、ME300等ME系列。

印机的最大特点是购机成本低和耗材成本低，而爱普生ME30、ME300正是符合了这些特点，这两款机器本身价格不贵，加上爱普生是唯一一个在低端喷墨市场采用分体式墨盒设计的厂商，不仅墨盒价格便宜而且成本也低廉。正是由于这两个理由，爱普生的ME30和 ME300就扫横天下。在2010年，紧接着ME30、 ME300，爱普生推出它们的升级版 ME33、ME330。从目前销售情况来看，新品还没有超越旧品，这还需经过市场的考验。另一方面，在适合学生使用的打印机市场上，惠普也推出了低端的“惠省”系列，而佳能低价机也不断涌现，这些都给爱普生带来了较大的竞争压力。不过，从目前情况来看，惠普的“惠省”系列售价还稍贵一些，而且佳能低端机的一体式墨盒成本还较高，所以威胁还不是太大。不过，学生打印机市场是一个诱人的蛋糕，爱普生稍有松懈，蛋糕就容易被人抢走。当然，作为喷墨打印的老大除了将精力放在学生打印机市场之外，商喷市场更是重中之重，在今年爱普生就为商务喷墨打印机研发出更为高效智能的T 打印引擎技术，这个技术将为爱普生商喷市场打开一个新局面。 1、加强“ME”优势所谓“ME”优势是指爱普生在喷墨打印机ME系列中的特点，其中包括微压电技术对墨滴的精准控制，最小墨滴4微微升，最大打印分辨率为优化 5760×1440dpi，以及DURABrite Ultra 世纪绚彩防水耐光墨的使用，保持了良好的输出品质。

703墨盒

首先，是降低打印机售价，以彩色喷墨打印机HP D2668、HP F2488、HP K109a、HP 2010彩色喷墨打印，以及多功能一体机HP K209a、HP K510a、 HP 2060为代表，这些机型价格非常亲民，最低的仅售500元，最高的也不超 1000元。其次，这三款机型实现了一毛钱打印，使用黑墨／彩墨均是售价69元 92

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爱普生四色分体黑盒爱普生 ME 33

相较于普通喷墨打印机，学生打

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此外，ME系列的产品都是采用四色独立墨盒，仍然是用完一色换一色。墨盒还是“买得起，用得起”的49

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2010喷墨打印机市场盘点

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凑，大大提升了打印稳定性，并且其易磨损部件均采用新型坚固材料，有效延长了使用寿命。

买得起用得起

元黑墨和55元彩墨，同时还有大容量墨盒选择和双墨盒设计。三大优势是爱普生一直能够称霸喷打市场的决定因素，坚持和加强是必须要做的事情。目前在市场上除了经典产品ME1+之外，还有就是ME30、ME300和今年新推出的 ME33、ME330都具备这样的优势。 2、增加学生使用实用功能为了更加符合学生市场的应用，爱普生在今年的新品中如ME30和ME330 都增设了不少适合学生使用的实用功能，如新增设专业OCR软件ABBYY FineReader 9.0 Sprint，在体验过程中文字的识别率较高，文章的段落格式基本保留了下来，便于后期的修改。而文档的语言包括简中、繁中、英文、日语，可以满足广大学生日常对语言的识别工作，较为实用。另外还有直接扫描到PC、专业OCR软件、多页复印、照片打印软件、Easy Photo Print照片编辑软件等，为学生使用提供更大的便利。 3、T打印引擎技术加强实力相较于惠普的云打印机协议，爱普生的T打印引擎则是硬件上的技术升级，在应用上具有四大优势：首先，由于T打印引擎是建立在全内置自动双面打印单元基础之上，所以它最大优势优化了打印机的内部走纸，缩小了机身体积，令桌面打印机更加随意；其次，提升打印负荷，在全面优代机械结构设计的同时，打印引擎的构架更为简洁紧

T打印引擎技术

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T打印引擎技术

佳能 PIXMA MG8180

再次，在不扩大机身体积的基础上，提供了更大的纸张装载容量；最后，采用全新进纸方式，同时走纸单元采用降躁设计，由“啮合式”走纸机构改为“柔性联动”走纸机构，相比爱普生过去机型，应用这一引擎的机型工作噪声可降低12%。目前，T打印引擎技术主要应用于爱普生最新推出的ME Office 900WD、ME Office960FWD二款新品机型上。

除了增加功能改善照片色彩之外，佳能的新品还采用了六色独立式墨水盒系统的产品，在照片输出品质上更臻完美，代表机型分别有佳能MG系列的MG8180、MG6180。还有就是性价比和成本相对低些的五色独立墨盒机型，佳能MG5280和MG5180。此外，采用 FI NE 一体式墨盒的 MP 系列产品 MP288、MP276和MP259虽然色彩上及不上分体墨盒，但综合成本较低，适合预算有限的人购买。 2、环保节能也没缺除了加强照片色彩技术之外，在环保节能方面佳能也没少下功夫，如所推出的入门机MP系列MP259、MP276和 MP288，都传承了佳能混合墨水系统的优势，还具有经济的省墨模式、单墨盒打印模式，能有效降低用户的打印成本。另外，较高端一些的照片打印机如 MG系列的MG8180、MG6180都具备自动双面打印、双向进纸的环保设计，非常节能。

四、佳能：谨守中庸之道相较于惠普和爱普生，佳能是一个非常老道的对手，在策略上通常采用了是中庸之道，如对于每年新品的推出，数量不多，仅限于4~6款产品，然后进行新旧交替，整个过程是相当有规律的，井井有条。而且相较于旧品，新品总会有其独特的亮点吸引，很少会出现“换汤不换药”或“变相赚钱”的现象。因此，虽然及不上惠普的强大，比不起爱普生的销量，但是佳能在喷墨打印市场的声望相当稳定。在喷墨领域中，佳能最受关注是它的照片打印机，其中包括便携式的炫飞系列。 1、色彩诱惑在2010年中，佳能新旧交替依然相当有规律，不过受到市场的压力，新品数量稍有增加，其中以照片打印机为主。在新品中，佳能提出的理念是“享受色彩”，因此在色彩方面下了不少功能。除了加强本来技术应用之外，佳能在新机中应用了不少新功能，如全高清短片打印功能、照片自动修复以及智能网页打印功能等等，这些都可以令用户得到更加高品质的照片。特别是全高清打印功能，是佳能针对本品牌影像输入到输出不同产品线之间的无缝影像解决方案，效果甚佳。

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佳能 PIXMA MP259

3、无线网络更自由在今年3月份，佳能发布了PIXMA MX348、PIXMA MX358、PIXMA MX876三款腾彩PIXMA喷墨传真一体机系列产品，这些产品全都具备无线网络功能，同时全面支持Wi-Fi，而更值得瞩目的是它们除了流行的802.11b/g标准外，还可以兼容最新的802.11n

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2010喷墨打印机市场盘点

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模式，提供了更大的便利。应用无线功能，除了可以实现无线打印之外，还可以无线扫描，实现PC传真功能，让办公空间更加自由无限。盘点：“买得起用得起”这句口号是爱普生首先为其配有4色独立墨盒的喷墨打印机定制的宣传语，然而目前来看，对于入门级喷墨打印机，用户是否真的买得起、用得起呢？这个问题仍有待探讨，毕竟一套墨盒的售价和机身售价的差不太多，作为后期持续使用的耗材，并不合算。这就好像一辆汽车如果卖5万块钱，装满邮箱的汽油要2万块钱，这个时候，相信大部分人是开不起

汽车的。喷墨打印机的现状虽然没有这么夸张，但是对于一般用户，打印成本仍然是他们最关心的问题之一。不过目前从整体市场看来，后期打印成本正在不断降低，这是一种好的趋势，对于惠普的喷墨打印机，随机的体验墨盒墨水容量较少，后期成本有可能低，但是前期的采购成本并不低，而且体验装的墨盒相比同价位的竞品没有丝毫的优势。无论是佳能的老中青三代、爱普生的学习型打印机还是惠普的“惠众”、“惠省”，“买得起用得起”这个口号似乎是一个不太遥远的梦，何时能实现，还要看三大品牌是否真的愿意

去推动后期打印成本降低，目前在低打印成本与厂商追逐利润之间永远存在一个难以权衡的矛盾。总结：众多新技术、新功能的应用，令到2010年的喷墨打印市场出现百花齐放的局面，也许这些新技术和功能并不成熟，然而能够提出并且应用于实际中已经令喷墨打印机发展又向前跨了一步。虽然目前应用了这些新技术、新功能的喷打新品关注度还没有旧品高，然而它们都是2011年非常值得期待的产品。

Six Major Technology Trends in the Printing Industry

打印领域最具有潜力的6大技术趋势打印市场近年来发生了很大的变化：从无到有，从黑白到彩色，从单一到多元⋯⋯我们选出了最具有潜力的打印技术和功能，他们可能彻底改变市场的风向，甚至让市场产生颠覆性的变化。 1.LED打印技术大放异彩近年来，“绿色环保”成为了IT领域内非常重要的技术发展方向。激光打印机虽然牢牢把握着市场领导者的地位，但是其功率大、散发臭氧等问题也同样困扰着很多用户。 2008年北京奥运会是LED技术应用的全面检阅，让全世界见证了LED的光芒。同样，在商用打印机领域，LED 技术也是一项被大家寄予厚望的技术。类似于激光打印技术，LED技术也是电子成像技术，只不过是采用一组发光二极管(LEDs)代替激光来感光成像的。激光打印技术光扫描成像时将全部数据信号串行传送给一个光发射装置，发射出的光线经旋转的多棱镜反射后成像于感光鼓上，而LED技术的光扫描成像则采用了密集的LED阵列为光发射器，将数据信号经LED转化为光信号，并照射到感光鼓成像。相比，LED技术拥有小型化、光学系统简单、更易实现一次成像打印、成本低等优势。由于这种技术用

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发光二极管代替了激光曝光，具有工作能耗低、无臭氧等先天优势。在2009年，LED打印机的领导厂商 OKI公司宣布，OKI式打印机系列产品将在原有OKI品牌标识的基础上，全面启用新“LED”形象标识，表现出OKI 对于推动LED技术发展的决心。通过近年来对OKI LED产品的评测，现在的LED产品已经和激光产品在输出品质上相差无几，即便是经验丰富的评测工程师也很难将两种技术的打印文件区别开来——而几年以前，这种区分还是很轻松的。由于LED技术结构简单的优势，通常与同价位产品相比具有配置更高、速度更快的性价比优势。现在，LED技术阵营正在扩大，除了一直坚守的OKI之外，富士施乐、兄弟、利盟等厂商也相继加入，这些厂商的加入，会使LED的技术在环保、成本等各方面具有的优势更加优秀。

OKI LED标识

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2.彩色输出魅力无限对外的文件通常是方案、策划、标书，这些文件以彩色的输出，代表了企业的形象和实力，所以越来越多的企业采用了彩色输出办公，这也为彩色激光打印机的发展奠定了基础。从2002年彩色激光打印机启动，彩色激光打印机和彩色激光多功能打印机连续保持惊人的高速成长，年复合平均增长率达到28%。在整体打印市场有 7.7%的增长情况下，彩色激光多功能打印机增长40%。彩色激光打印机和彩色激光多功能打印机，正在成为未来市场的主流。 3.多种功能聚一身多功能一体机将办公室内的打印、扫描、复印、传真等多达3~4种功能集成在一个产品之内，横跨IT和OA两大领域，具有集成化、数字化、占用空间小的特点，可以有效提高办公效率，降低办公成本。全球经济的不景气非但没有阻碍多功能一体机的发展，反而促使一些办公用户在预算紧张的情况下选择了多功能一体机这种新兴的办公设备，从一定程度上加速了多功能一体机市场的扩张。据预测，未来4~5年中，多功能一体机的市场平均增长速度将达到

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打印领域最具有潜力的6大技术趋势

续

48%，而同期预测的打印机市场增长不过是15%左右，多功能一体机的发展前景非常诱人，快速增长的市场空间正是促使众厂商纷纷进入的最大原因。瑞士军刀因为在一把小巧的设备中集成多种工具而闻名于世。同样的，多功能一体机也因为在一台比打印机大不了多少的设备中集成了打印、复印、扫描、传真等多种功能而深受办公室的喜爱。

这些材料在打印机报废之后能够进行完全的降解，对环境零污染。第三、产品及耗材的回收。原生产厂商将打印机和耗材回收之后，经分类、分割为原材料后用于生产新的金属及塑料产品。在未来，随着人们对“绿色”的持续关注，打印机中的绿色打印技术也将层出不穷，这一切都带领我们进入更加高效，同时也更加低碳的时代。

的想象力，尤其是惠普宣称他的云打印服务就好比是POS机——也许未来，我们可以通过这样的“POS机”购买输出照片或者是输出文件的服务，终端是由像惠普这样的设备商提供的，钱付给了像惠普或者Goolge这样的服务商，而帐是由服务商和设备商分成的。这会引发打印机市场多么剧烈的变化呢?难以想象!

4.喷墨也商用随着喷墨打印机的性能发展，其打印速度、质量都有较大的提升，能够满足低端商业用户的需求，而且它还具有 2个杀手锏，令其有能力冲击低端黑白激光打印机所把持的市场——低购买价格和彩色打印能力。以不高的价格获得彩色打印功能，这无疑对那些资金有限的小企业而言颇具诱惑力。随着喷墨打印机应用技术的进一步发展、打印速度的提高和使用成本的降低，商用喷墨打印机将具有良好的发展空间，以较低的整体拥有成本实现高质量的彩色输出，应该是喷墨打印机应用技术的主要发展方向。 5.“绿色环保”发展趋势 “绿色”已经成为了当前IT领域的技术共识，无论是商业还是政府组织都面临着采用“绿色技术”的压力，因此那些在“绿色”方面具有独特技术的厂商将首先赢得市场先机。打印机产品在市场宣传中，“绿色”也是不可或缺的话题。总结来讲，打印机的“绿色”目前主要集中在三个方面：第一、能耗的降低。实现低能耗的关键是加热定影单元，它不仅耗费了大量的能源，而且加热的速度对打印机的响应还有着很大的影响。目前厂商们所广泛采用的是新型的加热定影组件，如陶瓷加热定影组件，加热到特定温度不仅所消耗的能源少，而且速度快。目前对于这一技术的开发正处于热火朝天的状态中。第二、绿色材料的采用。来自于食品的绿色材料，如玉米等开始被当作原材料用于生产打印机的某些特定组件，

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图：非凡的云计算

你不需要关心哪台打印机是你的，因为所有的打印机只要规则允许，你都可以输出。

图注：打印机在不同状态下的能耗图。虽然打印机在工作状态下的能耗非常高，但是由于打印机24小时开机的使用特性，竟然高达 70%以上的能耗都消耗在等待状态中。如果在等待状态下尽可能关闭不用的部件，同时又能做到即时相应，这是目前降低打印机能耗技术开发的焦点所在。

6.云打印 Google发布“云打印”。云打印允许用户连接到Google云服务，远程打印文件，本地不需要安装任何打印驱动程序就可以直接让用户通过桌面和移动应用程序将文档传送到任何一台打印机。未来打印机将不再依赖本地操作系统，而是连接到一个Web应用来实现作业提交和管理，并提供和本地打印无差别的作业质量。紧接着，惠普也发布了自己的云打印服务和第一台云打印机HP Photosmart Wireless B110a。这不能不引发我们

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Development Trends of Inkjet Cartridges

墨盒的发展趋势俗话说：“天下大事分久必合、合久必分”，这话用在墨盒的发展上真是一点不假。从最初的多色一体到之后的黑彩分离，最后到现在的单色分离，一切都见证了墨盒从单一逐渐向多个发展的过程。但是这种合久必分的变化似乎并不只是因为一种自然规律的更替，而更像是厂商有意作为的结果。化整为零的墨盒变化过程最初的墨盒采用的是多色一体的设计，即多种颜色和为一体装在一个墨盒中。这种墨盒最大的缺点就是对墨水利用率不高。由于多种颜色都存在于一个墨盒中，但是打印却因为不同的颜色消耗而导致只要一种颜色的墨水使用完就必须将墨盒整体报废，即使墨盒中其他的颜色尚没有消耗完。只因为一种颜色使用完就需要将整个墨盒报废不仅给用户的使用带来了更多无谓的投入，而且还造成了严重的墨水污染问题。因为报废的墨盒中往往存尚未使用完的其他颜色的墨水，而一滴墨水就能让数十立方米的水源被污染。为了提高墨盒的利用率并尽可能的减少污染，墨盒从最初的多色一体逐渐过渡到了黑墨和彩墨的分离式结构。之所以采用这种墨盒组合方式主要是由于打印黑白文档需要单独消耗大量的黑色墨水，从而导致了黑色墨水的快速消耗，而一旦黑色墨水耗完就会使整个墨盒报废，故而将黑色墨水单独剥离出来应该算是墨盒发展的必然。墨盒发展到这一阶段应该说在使用率和环境保护方面都有了很积极的发展，但是由于彩色墨盒仍然由多种颜色组成，一种颜色的快速消耗还是会导致整体彩色墨盒的报废，因此将彩色墨盒进一步细分为多个单个墨盒似乎成了墨盒下一步发展的必然趋势。事实上，这种推测最终被证实是正确的。这一点从两大喷墨打印巨头爱普生和惠普的新品上就可以看出。爱普生在自己ME系列新品中就将过去所采用的黑色和彩色墨盒的搭配模式遗弃，取而代之的是多个单色墨盒和为彩色墨盒

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的墨盒搭配模式。例如爱普生ME200 所采用的整套墨盒就是由T0761（黑色）/T0762（青色）/T0763（洋红色） /T0764（黄色）共4个墨盒组成。同样的情况也发生在惠普身上，惠普具有SPT全新打印技术的新品也无一不是采用了多个单色墨盒设计。采用这种墨盒设计能够准确的让每种单色墨盒在使用完之后更换，而不用因为一种颜色的更换就导致整个墨盒的报废。应该说墨盒发展到目前这种模式应该是顺应了需求，是一种良性发展的必然结果。但需要指出的是，这种合久必分的结构变化虽然将墨盒的利用率提高到了最大限度，但是在销售价格上却让用户更加饱尝了高价之苦。喷墨打印机助干细胞发育随着科学的发展，人们可以用喷墨打印机制造出可供移植的人体器官？目前，科学家们已经使用喷墨盒“打印”出精确模式的干细胞，现在科学家们正将此技术应用到一个完全崭新的领域，探索打印细胞三维结构的途径。目前，这项研究成果发表在出版的《自然》杂志上。美国马萨诸塞州大学材料科学家保罗·卡尔弗特说，三维技术将有助于揭开细胞之间的通信密码，或许在未来，人造人体器官能够通过这种喷墨打印机制造出来。获取干细胞并将其培养成为所需的细胞并不容易，因为人体组织非常复杂，由各种不同类型的细胞组成，它们必须以正确的模式进行分层，才能正常运转。科学家想出了一套系统，他们把一层营养蛋白质放在一块 2.54厘米见方的玻璃片上，然后用一个自动控制的喷墨式打印机在上面将少量蛋白 www.rechargeasia.com

质喷成一种特殊的形式，它可以让细胞生存、发育和分化。然后，将干细胞放在这种模具上发育，就会形成不同的细胞。为了设计新的细胞打印机，卡尔弗特到电子器件商店购买了喷墨打印机，改装其核心部件并安装在实验室内一个由软件控制的装置上。卡尔弗特称： “你所看到的安装在机器中间的正是类似于喷墨盒的东西。然而喷头喷出的并不是各种颜色的墨，而是不同类型的细胞培养基。尽管这种细胞打印装置仍使用微型针式打印模式，但细胞培养基却并未受损。”卡尔弗特希望此项技术能够制造出微型器官用于医学测试。科学界利用喷墨打印机来研究干细胞早有传统。2年前，美国科学家研制出一种培养干细胞的“喷墨打印机”，它可以帮助科学家们更好地利用干细胞。

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On the Three Main Business Models

论三种主流商业模式目前主流的三种商业模式：产品免费，增值服务收费；产品收费，增值服务免费；产品收费，增值服务也收费。下面对三种经营模式分析一下。一、产品免费，增值服务收费。这一模式是互联网公司典型的商业模式，一般都会以一种免费的产品作为获取用户的途径，少部分人提供差别化的增值服务，从而成为其收入来源。也有一些企业对普通用户完全免费，只是依靠向企业收费获得盈利，比如，门户网站新浪等。该模式的价值在服务绝大多数人，让绝大多数人受益于免费。这些企业是高尚的，也是有责任的企业。二、产品收费，增值服务免费。该模式是一些IT公司的创新商业模式，比如，惠普公司，针对商用笔记本用户推出的“Make IT Happen”活动，用户购买惠普商用PC的时候，惠普将提供一整套的免费增值服务。包括Quicklook、Power Assistant等。这些增值服务可以帮助提供员工的

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办公效率，节省办公成本。比如， Quicklook，允许用户不用等待开机时间即可快速收发电子邮件，大大提高办公效率。其实，这种模式是对PC商业模式的变革，改变了PC行业只卖硬件，时刻面临同质化竞争的难题。同时大大提升了企业的效率、帮助企业节省成本的同时，还在帮助企业履行绿色环保的义务。这一模式值得很多IT企业学习和借鉴，由于该模式帮助企业提高效率，也是服务绝大多数人，所以这类企业也值得人尊敬。三、产品收费，服务二次收费。该模式是以苹果公司的App store为代表的一些企业，这种模式或许是借鉴了汽车销售模式、打印机商业模式。以苹果App store为例。苹果公司在销售了 iPhone、iPad之后，还向用户推销App store中的各种软件，而这些软件很多都是需要付费使用的。这样苹果在销售了硬件产品之后，又在硬件平台上卖软

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件，从而实现了二次付费。而任天堂等游戏公司的商业模式却与之相反，WII 机器近乎免费的给用户使用，但是用户需要买收费的游戏才可以玩，这种模式的风险很大。苹果公司因为这种二次收费模式成为美国股市的老大，但是这种模式却服务的是少数人，一些开发者因此获利，而很多用户却因为双重付费，导致使用 iPhone的成本大增。所以苹果公司是个矛盾的集合体，是商业巨人，也是价值观上的矮人，总之很难平衡。以上三种模式，几乎涵盖了所有的 IT行业和互联网公司。每种商业模式下都有很多企业，大家可对号入座。我们不能说哪种模式好，哪种模式不好，因为不同的产品，面对不同的用户群必须要实施不同的商业模式。另外，创业者们在创业的时候，要考虑清楚三种模式哪种更适合自己，这是创业成功的关键。

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"China's Independent Innovation and Enterprise Printing Supplies Industry Awards" Held in Beijing by the Consumables Special Committee

耗材专委会在北京举办《中国打印耗材行业自主创新企业奖颁奖典礼》借中国计算机行业协会《首届中国计算机行业发展成就奖颁奖典礼暨2010年度中国计算机产业发展高峰论坛》隆重召开之际，耗材专委会于12月16日上午在北京裕龙国际酒店举办《中国打印耗材产业发展十五年回顾与展望暨中国打印耗材行业自主创新企业奖颁奖典礼》，旨在宣传我国打印耗材行业发展取得的成绩，进一步推动形成打印耗材行业创造、尊重、应用知识产权的发展环境，提升我国打印耗材产业自主创新能力，加快打印耗材行业的自主创新发展进程。

本次会议上回顾了中国耗材行业，特别是耗材专委会在近15年的发展，并表彰了一大批为耗材行业发展做出巨大贡献的企业和个人。天威等多家兼容耗材企业分别获得了协会金银铜等奖项。中国计算机行业协会耗材专委会从1996年11月在浙江嘉善组织召开《打印色带技术交流会》开始，已走过了十五年的历程。回顾过去的十五年，我国打印耗材产业由小到大、由大到强，取得了举世瞩目的成就；我国打印耗材产业已形成了以珠三角、长三角、环渤海地区为主的的产业集聚区，初步构筑了上下游配套的较为完善的产业链；我国打印耗材龙头企业坚持面向国内外两个市场，严格规范管理，持续自主开发与创新，坚持绿色生产，追求生产高品质与保护环境

兼顾的产品。产业发展离不开政府的引导和服务。各级政府部门不断推出有利于打印耗材行业发展的政策法规，不断建立完善产品检验检测监督制度，不断研制国家标准、行业标准和地方标准，以规范行业发展，促进形成优胜劣汰的机制，营造行业发展良好的环境。展望未来，我国打印耗材企业已经学习了国外先进管理理念，逐步熟悉了相关知识产权制度与规则，了解了技术和产品专利内容，最重要的是我国企业已申请了大量专利，为产业健康发展奠定了良好的基础。有理由相信，我国打印耗材行业将为我国政府、消费者和各行各业提供更多、更好的产品。会议同期刊印了《中国打印耗材产业发展十五年回顾与展望》纪念文集为了给大家留下美好的回忆，大会秘书处同期编印了《中国打印耗材产业发展十五年回顾与展望》纪念文集。

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《中国打印耗材产业发展十五年回顾与展望暨中国打印耗材行业自主创新企业奖颁奖典礼》会议议程时间：2010年12月16日上午地点：北京裕龙国际酒店第9会议室 (北京市海淀区阜成路40号) 主办：中国计算机行业协会耗材专委会协办：北京联创佳艺影像新材料技术有限公司时间内容发言人 8:30-8:45 中国打印耗材产业发展十五年精彩图片播放 8:45-8:50 会议开始，主持人开场中国计算机行业协会耗材专委会秘书长张慧军 8:50-8:55 致欢迎词中国计算机行业协会秘书长于萱 8:55-9:10 中国打印耗材行业十五年回顾中国计算机行业协会耗材专委会会长贺良梅 9:10-9:30 中国打印耗材产业前景展望中国计算机行业协会耗材专委会专职副会长龚滨良 9:30-9:45 纳米材料开辟打印新产业中国计算机行业协会耗材专委会副会长宋延林教授 9:45-10:05 颁奖（成长奖）颁奖嘉宾: 中国计算机行业协会副会长张希平耗材专委会秘书长张慧军 10:05-10:20 茶歇 10:20-11:00 圆桌会议主持：中国计算机行业协会秘书长于萱嘉宾：天威控股有限公司董事长贺良梅珠海纳思达电子科技有限公司副总经理严伟中科院化学所新材料实验室主任宋延林中国计算机行业协会副会长张希平中国仪器仪表学会复印科学与工程学会理事长刘树果全国复印机标准化技术委员会秘书长刘慧玲 11:00-11:40 颁奖（铜奖）颁奖嘉宾: 耗材专委会会长贺良梅中国计算机行业协会副秘书长张宏民颁奖（银奖）颁奖嘉宾: 中国计算机行业协会秘书长于萱耗材专委会专职副会长龚滨良颁奖（金奖）颁奖嘉宾: 中国计算机行业协会副会长颁奖（钻石奖）颁奖嘉宾: 中国计算机行业协会会长卢明 11:40-11:45 总结发言中国计算机行业协会会长卢明 11:45 合影留念全体代表 12:00-13:30 自助午餐德拉索尔西餐厅（一楼）

中国计算机行业协会耗材专委会 2010年12月16日

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Combating the Problem of Waste Ink for CISS

连续供墨废墨问题实战分析连续供墨系统，从原理上来看，就是将机器进行部分改造，达到墨水连续供应并持续打印的物理变化。由于喷墨打印机的打印特性，在打印过程中，必然会产生废墨。而使用墨水有限的原装墨盒，废墨并不会溢出，但使用墨水量更加重组的连续供墨系统，那么很有可能会造成废墨的溢出，从而直接导致故障产生。从实用的角度上来看，除非使用原装墨盒，否则，最好将废墨管外接出来，不但具有一定的科学性，同时也具有很多好处。使用连续供墨还是填充墨盒，可以尽量能将打印机废墨管外接出来，从而真正实现连续供墨打印。为了让大家清楚并掌握这个技巧，下面来分析一下废墨的产生和废墨问题的解决。一、废墨增多的原因分析 1、不管是连续供墨还是填充墨盒 (包括填充无棉墨盒)，容易使墨盒(这里指打印机内墨盒)长期处于墨水比较充足的状态，经仔细观察，喷嘴清洗功能使用1次造成的废墨水量，比使用原装墨盒增加1/3，造成废墨的增大; 2、不管连供还是填充墨盒，使用成本的减少使打印机不再是摆设，打印量的增大当然废墨也增多，原来一、两年都遇不到“费墨满”，现在几个月甚至一个月就“费墨满”; 3、墨水的便宜，使喷头有堵的情况下“充分利用”喷嘴清洗功能，不再心疼墨水的人大大增加，喷嘴清洗一次不行再来一次，有的人甚至一次性喷嘴清洗3次5次不算多，10次8次是常事。 4、每色单独一个墨盒，每色就都有一个芯片，总之是：只要 1 个芯片“墨尽”后更换了“新墨盒”，打印机都要“洗头”一次，原来彩色墨盒就 1 个芯片，墨水打印“完”后才自动清洗喷嘴 1 次 ( 理论上 )，而现在每色单独的某些机型就要增加“洗头”3-5 次。 5、为了适应原厂“新型快干色彩持久墨水”和颜料墨水的通畅性需要， “洗头水”厂家也做了适当的增大。可

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以说，“ 洗头水 ” 是用户买了单的水，据初步测算，用原装墨盒“洗头”一次， “洗头水”价值人民币大约 3-6 元。 6、如果装入开机就“洗头”的永久芯片，哪怕只有1颗这样的永久芯片而其它芯片都是开机不洗头的芯片，开机后都是照洗不误的，这更是大大的增大了废墨量。 7、如果装入的是第1代无棉墨盒，那么在一些老款的打印机，比如C61、 810、830、830U等机型上，会出现不打印停机后的“漏墨”，严重的，可以达到1个晚上满盒墨水全部漏光。 8、多年以前，“废墨满”一般都送维修部，现在维修调试软件漫天飞，只要“废墨满”，软件搞定再说，至于废墨仓是否真的该清洗干净，只要能打印，管它的哦。这样，一但只使用软件“清零”，这废墨仓到底废墨水有多少 ? 恐怕，只有专业技术人员才能说的清楚了。二、充分认识到废墨增多出现的弊病 1、废墨仓在打印机的下部，内装有棉毡。废墨增多，特别是在棉毡中废墨水饱和的情况下，尤如一颗“定时炸弹”!在打印机处于静止状态下，多余墨水会从打印机下面的废墨仓溢出，危害还不大;但是，一旦搬动打印机，这颗 “定时炸弹”就会“爆炸”，所有多余废墨会在打印机内部乱流。 2、如果将这样的打印机用于销售或者运输，后果可想而知。废墨水照样带有导电的特性，一旦流入到主板和无绝缘的电器元件上，一通电，打印头会给你一个惊喜——打印出来的还是白纸一张! 3、废墨仓内棉毡中废墨增多，需要很长时间废墨水才能慢慢干，但是不断补充进入的废墨水，使废墨仓老是处于潮湿状态!主板、喷头电路长期处于这样的恶劣环境中，不得大病也非得 “感冒”。弊病之多，不一一列举了。三、如何外接废墨废墨增多的原因分析也分析了，出

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现的弊病也列举了，那下面就要提出如何外接废墨了。 1、外接废墨的含义。将废墨管外接出来，使打印机清洗喷头后的废墨流在打印机外面而不是打印机内部的棉粘中，流在打印机外面的废墨能够看得到流出了多少，同时可以及时的倒掉，当然，这些废墨目前大家都没有收集的，要是有那么一天，两瓶废墨换一瓶新墨水，我看大家积极性就来了，废墨有什么用?过滤后可以再次使用，比如作为打印仿古的照片我看还行;在宣纸上打印一些山水画也行;最为常用的是用来练习书法，特别是用废颜料墨水练习书法，据说比其研磨的墨水练习书法的技术提高要快。 2、外接废墨主要是过保修的机子，打印机保修期过了，维修什么都得自己花钱，外接废墨就是减少故障的一种简单办法，所以值得提倡。废墨外接很简单，所以也应当采用废墨外接。 3、需要注意外接出来的插孔位置和废墨管弯曲的最高点位置这两个高度问题。多数打印机外接废墨都不用破坏打印机的外壳。外接废墨要将废墨管外接出来，一般需要将废墨管加长一点再找通气孔插出来，废墨管外接出来的插孔位置一般有个要求，那就是不高于喷嘴高度过多。同时也要注意废墨管弯曲的最高点也要不高于喷嘴高度过多。着两点都要注意。 4、取外壳还是不取外壳。有的机型，外壳就是几颗螺丝，取外壳非常简单;有的机型，外壳就是塑料扣件，没有取过的还不知道怎么下手打开外壳，也可以不用取外壳。有的机型买的时候其外壳和打印机已经没有塑料扣件，是直接粘死了的，也就是无法取外壳。使用了几年，这次就直接将废墨管外接。首先找到泵附件下面的废墨管，这废墨管是硅胶管，有弹性，非常结实。找一根约10-20公分长的连供的排管，插入废墨硅胶管中即可加长了管道，然后从散热孔穿出，外面放一小瓶子接费墨，即可大功告成。

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Status of the Inkjet Printer Market Analysis

对喷墨打印机市场现状的分析喷墨打印机作为现在图片输出领域一个不可或缺的成员，从无到有，经历了一个任何产品都将经历的市场演变，如今的市场上，图片输出对喷墨产品的以来越来越强烈，而市场的划分也开始越来越细，印刷产品不再能满足个人市场和普通的商务市场需求，喷墨机也随着技术的演进和市场细分的成熟变得更加普及。 1．三大品牌鼎足天下鼎者，三足两耳的锅，而喷墨打印机市场的蛋糕目前恰恰是被三个大脚支撑着。爱普生、惠普、佳能这三个品牌在人们的观念中有着深刻的影响，一提到喷墨打印机，人们就会自然而然的想到它们，因为三个品牌的喷墨打印机占据了市场的大半份额，从照片打印来看也首推这三个品牌，因为其它牌子的喷墨打印机目前还没有与之抗衡技术实力

和品牌认知。 2．技术逐年进步喷墨打印机通过十多年的市场洗礼技术不断成熟，越来越引起人们更加广泛的关注和兴趣。比如：三个品牌的喷墨打印机厂家都有能够兼容黑白照片打印的8色墨水(甚至更多色)机型，也都有能够使用颜料墨水的打印机，令照片打印品质和保存时间达到了一个新的高度。 3．产品线的丰富和市场细分喷墨打印机厂家很注意针对不同使用对象来生产不同的机型使其产品线不断丰富。你要打印机便宜点的，我就可以给你推出个两百多元一台的喷墨打印机；你想要墨盒便宜点的，我就给你来个“ME系列”，大容量变成小容量墨盒价格不就便宜下来了吗？你想打印幅

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面宽点的，我有各种幅面宽度的打印机供你选;你想要能打印黑白照片还是想要照片能保存200年以上的机型那都是有的。 4．成本依然制约着产品应用各厂家在桌面喷墨打印机中都陆续推出大容量墨盒的商务打印机，文本打印量轻松能达到数千张以此来与激光打印机竞争，如爱普生B-508DN喷墨打印机墨盒一次文本打印可以达到8000 张。但是各厂家在桌面照片级喷墨打印机中却都没有推出大容量墨盒(比如单色100毫升)的机型，目前多为单色墨盒的墨水容量大致在10毫升，远远不适应照片输出的需要，而这些照片级喷墨打印机又往往以A3+幅面出现，这就使一套墨盒打印不了多少张照片就需要更换墨盒的现象，而各色墨盒的墨尽

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JANUARY 2011 • 107

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对喷墨打印机市场现状的分析

续

时间并不一致，造成更换一个墨盒清洗一次打印头,惠普12A硒鼓，打印不一会又需要更换一色墨盒又要清洗一次打印头，最后的结果就是要么把打印机作为摆设要么就使用连续供墨系统。从这个意义上说，使用连供完全是打印机厂家逼出来的。 5．连供越普及产品越好卖能使用连供的打印机不一定都是受欢迎的打印机,但是不能使用连供的打印机肯定不是受欢迎的打印机，这仿佛成了喷墨打印机市场中的一个潜规则。尽管厂商最新推出的产品一再宣称耗材成本的低廉和所谓的“买得起用得起”，但是真正大量进行图片输出中使用的喷墨打印机，绝大部分依然使用的是连供系统。照片打印大约比文本打印多耗20 倍的墨水，是照片打印成本中的最大支出,3119，随着兼容墨水质量的提高和连供稳定性的增强，使用连供已经深入人心，你只要是在打印机销售店去走一走就会听到着被购买打印机的顾客在问：这款打印机能使用连供么？厂商处在一种两难的境地，要么拐弯抹角的让连供能装上，机器大卖，一面又受到耗

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材销售量减少的压力。 6．加热和颜料墨水促进照片质量颜料墨水的使用改变了兼容墨水打印的照片不能长久保存的缺陷，给兼容耗材长了脸。虽然颜料墨水在色彩上还无法达到染料墨水的鲜艳，但是国内很多耗材厂家不断推出适合颜料墨水打印的纸张，以此来改善颜料墨水的打印效果，比如粗绒照片纸就比较适合颜料墨水打印，打印的照片保存时间反超数码冲印的照片。喷墨打印机加装加热装置也是最近几年一个拓宽打印介质、提高打印质量的一个突破。使用颜料墨水并在打印机内部通过安装一发热条就能打印诸如普通铜版纸类的介质，使用各种压纹铜版纸系列更能适应照片级质量的输出效果，不但能降低打印介质成本，同时也使打印质得到提高。 7．打印照片质量低的惯性思维依然存在喷墨打印机在发展的过程中受到打印耗材价格的影响，原厂通过自定的打印耗材高昂价格，追逐更多的利润甚至超过打印机利润的若干倍，在这种高利润的刺激下，兼容的打印耗材呈现出良

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莠不齐的发展,珠海兼容打印耗材，甚至假冒伪劣渗入其中，虽然通过多年的查处和打击，但是并没有完全铲除。另一方面是兼容的打印耗材在生产和发展中缺乏质量准入的市场机制和质量监督，使低质低价逐渐受到追捧，有5分/毫升的墨水就不要8分/毫升的墨水，在打印耗材领域存在着“两多两少”：牌子多、贴牌更多；口碑好的少，精品更少。打印耗材的流通领域中一些经销商、零售商家的专业知识缺乏，比如货架上的弹簧瓶墨水到底是可以保存几年说不清楚，而很多厂家也不标注生产日期和保存时间。卖药的都知道药品有个保存期限而卖墨水的则不一定清楚墨水还有个保存期限。打印耗材中无牌子或者有牌子而无厂家信息的到处可见,XEROX富士施乐硒鼓，卖出去的商品就是要让你找不到哪个厂家生产的这种现象在打印耗材领域比较普遍，打一枪换一个牌子能出精品那简直等于天上掉馅饼，那是不行的。喷墨打印机在实际使用一定时期以后也有一个质量下降问题，特别是使用兼容耗材以后在打印质量的稳定性上会受到很多因素的影响。当然还有很多方面因素这里就不一一列出，所以在一定范围、一定程度还存在着打印的照片就是低质的看法，特别是一部分摄影爱好者。喷墨打印机的现状还远不止上面所列的一些情况，无非这里主要从照片打印角度去观察和分析。通过分析可以看出，照片不管是从拍摄还是到输出增长速度都很快，而照片输出的设备是越来越多样化，其中数码冲印和喷墨打印成了照片输出的主力，而一般图片则是彩色激光打印机的强项，至于印刷，那就属于工业化生产的范畴了。喷墨打印机在照片输出方面只要能不断的向“两高一低”——打印质量提高、打印速度的提高、打印成本的降低——靠拢，就会逐渐增强它在照片输出市场的占有率。

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JANUARY 2011 • 109

OEM UPDATE / OEM 聚焦 RECHARGEasia

HP Enters the A3 Inkjet All-in-one Printer Market

兄弟之后惠普进军A3喷墨一体机市场兄弟是业界最先推出A3喷墨一体机的办公厂商，此后兄弟又在MFC-6490CW一款机型的基础之上，丰富到了MFC5890CN、DCP-6690CW、MFC-6890CDW等多款A3幅面喷墨一体机共战市场的局面，就一种新型办公设备而言，A3幅面喷墨一体机在A3多功能办公这一基础上，拥有较低的购买成本，使不少行业用户为之关注。兄弟之后惠普推出A3喷墨一体机 2010年，惠普推出了一款全新机型——惠普Officejet 7500A，这是继兄弟之后，业界第二个办公厂商推出的A3幅面喷墨一体机产品。实际上惠普Officejet 7500A要更胜一筹。

升售价，920系列墨盒专为惠普商用喷墨类机型生产，其作用就在于为机器提供更低的喷墨打印成本。惠普920系列大容量黑色墨盒，市场售价250元左右（打印1200页），黑白单页成本为0.20元左右，其彩色墨盒售价130元左右（打印700 页），其彩色单页打印成本为0.55元左右，作为商用喷墨机型所用的耗材，确实与激光类机型有的一拼。而兄弟的990系列墨盒LC990BK黑色墨盒目前市场售价在130元左右（打印450页），其黑白单张成本0.28元左右，其彩色墨盒单支售价为90元左右（打印500页），其彩色单页打印成本应为0.54元。二者对比起来，在后期成本上惠普仍占据上风。

惠普Officejet 7500A

对于兄弟A3喷墨一体机是品牌下的高端机型，是兄弟为后期推出A3激光一体机做经验积累，而惠普推出A3喷墨一体机是对自家产品的进一步丰富，无论是低端打印机、一体机，还是高端MFP产品，惠普都有着足够庞大的阵容。在惠普Officejet 7500A推出之后，开始侵占A3喷墨一体机市场，因此类产品市场上只有兄弟和惠普二个品牌有机器。谁会购买 A3喷墨一体机？优势何在？在传统的A3幅面输出市场，用户最先想到是A3打印机，或者是A3数码复合机，或者是A3行业扫描仪，A3喷墨一体机考虑在最后。一般用户在百元差价的前提下，购买应用性更强的一体机产品。那么A3喷墨一体机机型有什么样的优势，吸引用户购买呢？ A3喷墨一体机价格便宜，功能强。对于预算较敏感中小型企业，比如像惠普Officejet 7500A，厂商指导售价只有 3499元，用户能接受，就会选择A3喷墨一体机。另外，市场上A3数码复合机，成本较高，A3幅面数码复合机4K起步还是入门低配机型，7K的机型才刚有全面的配备，性能强的只能寄希望于万元以上的机型。兄弟惠普PK 颠覆喷墨成本 A3喷墨一本机优势在于成本问题，成本分为前期购买机器成本，还有后期打印成本，也就是耗材墨盒的花费。作为A3机型，兄弟此前推出的A3喷墨机型均采用兄弟 110

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JANUARY 2011

990系列墨盒，基于四色打印，特别是A3打印时，这套墨盒就不那么够用了，黑色墨盒打印寿命只是在450页左右，如果是A3幅面工程图纸打印，而粘到工程二字，又不可能是少数，显然这一墨盒寿命并不能支撑用户的长时间打印。在原有墨盒体系的基础上研发机型，会带来后期打印连续性好坏的问题，还有反映出来的打印成本，而惠普Officejet 7500A这款机型所采用的是惠普920系列墨盒，更大容量墨盒组，是惠普目前打印寿命最长的墨盒，其黑色墨盒可提供1200页打印寿命，其彩色也可打印700页左右，比兄弟的彩色墨盒500页印量要多出一些，在二大品牌机器的墨盒配备上，后者惠普占据着上风的。在印量更为出色的基础上，惠普920系列墨盒并没有提

惠普云打印 7500A标配引领未来市场除了成本，惠普Officejet 7500A这款后入来者，还有多处表现更胜一筹，作为A3+幅面机型，在某些特殊要求下，兼容纸张能力比A3幅面更好（A3幅面纸宽11x17，A3+幅面纸宽为13x19），另外其配有操作触摸屏，人机交互性要更优秀等等。另外前不久惠普推出的云打印技术也被应用在了这款惠普Officejet 7500A机型，如果用户身在外地，又不方便发送传真，也可借助于网络，采用多种智能终端将所需打印文件发送到惠普云打印平台指定的地址，这一地址将对应您部署的这台惠普Officejet 7500A，即可实现远程打印功能。惠普云打印也是一项标准，从概念性角度出发去考虑，别的厂商还不具备这一能力，惠普云打印用途将会极为广泛，当然只是作为像惠普Officejet 7500A这样的A3商用喷墨一体机，它只会摆放在企业办公场所，比如说家庭配备的话，用户还可以在外地通过云打印发送照片回家，这台一体机就可以直接打印呈现在家人面前。其实作为惠普云打印被应用于商用喷墨一体机身上时，更多的是一种传真互补性应用，只是现在惠普云打印并不普及，如有一天能够普及开来，并且进一步完美的成熟，也许到时世界上将不会再有传真机这类设备的生产意义了，除非某些行业的特定需要除外。

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Epson Releases New ME OFFICE Printer

爱普生ME OFFICE商喷打印新品登场日前，打印机设备生产领导厂商之一爱普生（中国）有限公司，再次重磅出击商务打印市场，在京举行主题为 “智速双全商机无限——ME OFFICE 系列商喷新品发布会”，隆重推出基于全新一代打印引擎技术的商务喷墨多功能一体机新品——ME OFFICE 960FWD 商务传真一体机以及ME OFFICE 900WD商务多功能一体机。这两款新品在秉承ME OFFICE系列商务喷墨打印机带给用户的低成本、快速、优质的打印优势特点之外，在打印负荷量、纸盒容量、双面打印功能等方面进行了全面优化，为小型工作组用户提供了更为省时、省事、省心、省钱的高效网络打印解决方案。其中可实现全自动双面打印、双面复印、双面扫描、双面传真的 ME OFFICE 960FWD商务传真一体机尤为引人瞩目。

爱普生（中国）有限公司林中庸副总经理

爱普生ME OFFICE系列打印机，引领商务办公打印新趋势 2007年以前，大多数办公用户认为 “激光商用，喷墨家用”是一条定律，随着技术的不断升级革新，喷墨打印机产品的性能得到全面提升。在打印成本、打印速度以及打印质量上已经完全可以媲美甚至超越激光打印机；功能、性价比以及节能方面更占据优势。因此商用喷墨打印机已经成为办公用户打印设备的新选择，如爱普生ME OFFICE系列商务喷墨打印机自2008年推出以来，得到了金融、医疗等诸多行业用户的广泛好评。新一代T引擎——激发商务打印新动力在此次发布会中，爱普生发布了全

级产品部长程德泳先生表示“基于这几点，爱普生此次推出产品的双面打印速度是市面其它品牌产品双面打印速度的 2.5倍”。另外，其新型的单轴结构，也有效降低双面打印的故障率，更加稳定耐用。程德泳先生在会上表示“基于 T引擎，爱普生在不久的将来还会提供更多新产品以满足中国市场办公用户打印需求。”

渠道营业部高级产品部长程德泳讲解T引擎技术

新研发的T引擎技术，其显著提高了打印负荷能力，有效控制了打印噪音，大幅增加了纸盒容量，更加实现了优化的双面打印功能。基于T引擎技术，爱普生对产品内部进行了全面的结构优化。双面打印单元和大容量纸盒等硬件被一一稳妥的整合到打印机内部，打印机体积不仅没有变大，反而有进一步的缩小，极大的减少了对用户桌面空间的挤占，紧凑的设计也大大提升了打印稳定性。易磨损部件采用新型耐用材质，有效延长使用寿命，使打印负荷量提升50%以上。其次，采用全新的进纸方式及“柔性联动”的降噪设计，再加上封闭式的机身减少噪声外泄，对比前一代产品，工作噪声降低了12％。再次，通过优化内部空间设计，基于T引擎的产品，实现了最大增加150％的纸盒容量，如ME OFFICE 960FWD就标配了250页超大容量纸盒，完全能够满足工作组级办公日常打印需求。最后，全内置的高速自动双面打印单元，不仅节省空间，而且更短的纸张通道结合DURABrite Ultra颜料墨水快干特性，极大的提升了双面打印的速度，爱普生（中国）有限公司高

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渠道营业部产品经理吕涛讲解商喷新产品

新产品——创造商务办公打印新体验爱普生在本次发布会上首发两款基于T引擎技术的商用喷墨多功能一体机——ME OFFICE 900WD商务多功能一体机以及ME OFFICE 960FWD商务传真一体机。可适合于20人以下的小型工作组共享打印使用。这两款新品完美继承了爱普生ME OFFICE系列商务喷墨打印机的产品理念，为用户提供了超经济的综合打印使用成本。使用爱普生独有的微压电打印技术以及DURABrite Ultra 颜料墨水，沿用四色分体墨盒设计，用完一色换一色，墨水滴滴不浪费。两款新品均标配原装超大容量黑墨，每支可打印约945页，不仅大幅降低打印成本，还降低了用户因频繁更换墨盒所带来的工作不便。打印功耗仅为

ME OFFICE 900WD商务多功能一体机和ME OFFICE 9 60FWD商务传真一体机

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爱普生ME OFFICE商喷打印新品登场

续

激光机的1/20省电更环保；此外，ME OFFICE 960FWD拥有的“超省传真” 模式，先扫描再拨号，更可为用户节约 60%左右的传真电话费支出。品质方面，两款新品均采用真正的全色防水颜料墨——DURABrite Ultra，普通纸张上即可实现超强的防水性和耐刮性。同时支持铜版纸、白卡纸、标签纸等多种介质。凭借专业的色彩控制技术，能准确输出红头文件、骑缝章等要求极高的彩色文档；在打印速度方面，ME OFFICE 960FWD商务传真一体机，经济模式下黑、彩均可实现38页/分钟的单面超速打印，完全超越同级别激光打印机；另外，DURABrite Ultra颜料墨水快干的特性更使得双面打印速度倍增。自动双面打印是这两款新产品区别于以往ME OFFICE系列商喷打印机的显著特点之一，ME OFFICE

900WD/960FWD商务一体机均标配全内置高速自动双面打印单元，可实现高速自动双面打印，节省50%的纸张，省纸更环保。其中ME OFFICE 960FWD更有30页自动双面文稿进纸器，可实现自动双面复印、双面扫描、双面传真。

ME OFFICE 960FWD商务传真一体机

此外，这两款产品增添更多人性化设计，使办公打印体验更便捷。标配有线以及无线网络功能，使得多人共享办公打印方式更加灵活；可调节的打印面板以及2.5英寸全中文液晶显示屏也会

让使用者拥有更加便捷的打印体验。发布会以生动的摩比斯环双面复印体验结束，标志着“无限大”的摩比斯环表明了爱普生将给中国企业用户带来科技的无限创新以及产品的无限升级，也预示着爱普生在商用喷墨打印市场的机会无限。自2008年全面进军商用喷墨打印机市场以来，爱普生ME OFFICE 家族产品始终引领着商务喷墨市场发展潮流。基于对中国市场办公用户的打印需求研究，爱普生依靠科技创新和产品革新不断满足着各行业商务办公打印应用，并赢得了企业用户的普遍认可和好评。2010年，新一代T引擎以及ME OFFICE 900WD商务多功能一体机和 ME OFFICE 960FWD商务传真一体机这两款打印新品的发布，凭借其领先的创新科技与产品功能的优化，势必将再次引发商务喷墨打印机采购新的潮流。

Fuji Xerox will always be Companied with the Low-carbon Environment

富士施乐将始终与低碳环保同行富士施乐（中国）有限公司总裁兼 CEO徐正刚先生、富士施乐株式会社副总裁高木纯先生近期在接受了十余家媒体的专访时。就低碳环保发表了自己的观点，并对富士施乐近几年在中国市场发展情况以及未来三年的发展战略进行了详尽的解释。

富士施乐（中国）有限公司总裁兼CEO 徐正刚先生 112

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一、富士施乐与低碳环保环保低碳现在已经成为全球企业的共识，富士施乐是如何作为？富士施乐（中国）有限公司总裁兼CEO徐正刚说，“低碳最近几年才成为一个流行的词语，但其实富士施乐很早以前就提出了‘绿色’的理念。比如LED、EA环保墨粉技术、定影技术等已经十分成熟。今后还会持续加大在绿色环保方面的研究力度。三年前在苏州成立了资源循环系统企业——富士施乐爱科制造（苏州）有限公司，当时没有任何人要求我们必须实现资源循环，但从社会责任角度出发，从更好的利用宝贵资源角度出发，率先主动采取行动。在客户端，我们帮助客户减少在使用过程中的二氧化碳排放，一方面向客户提供更环保的产品，另一方面帮助客户改进工作流程，为客户提供咨询，告诉他们如何在文档处理过程中，使用更少的纸张、降低更多的二氧化碳排放，提供一个适合他们要求的、最佳的解决方案。” 富士施乐株式会社副总裁高木纯补充道，“要做到真正的绿色当然是很 www.rechargeasia.com

重要的，然而在追求环保技术与产品的时候，也不能以牺牲客户的方便作为前提条件。举例来说，在复印、打印的过程之中，待机状态之下，把电源完全关闭是最节能的方式，但是再次启动就要花好几分钟的时间，会给客户的工作带来很多不便，因此，必须在节能环保与客户的便利性之间找到一个平衡点，这才是我们设计、生产产品时的关键所在。” 二、丰富的产品线满足多方面需求富士施乐是能够满足各类客户在文档方面全方位需求的综合性生产企业。徐正刚说，“我们的目标并不是把设备销售出去，而是追求成为客户永远的商务伙伴。”富士施乐的产品线十分丰富，从低端的面向个人的打印设备，到办公室用的多功能打印、复印机，再到服务于工程领域的大幅面设备，以及最高端面向生产型企业的打印系统，富士施乐都有相应的产品，并且都在中国销售。软件方面，比如企业文档管理方面

OEM UPDATE / OEM 聚焦 RECHARGEasia

的DocuWorks7.0、Docushare等，用来帮助企业用户更加高效地管理文档，增强使用体验。在生产型打印系统方面，也有能够满足1对1需求的工作流程的解决方案。三、发展迅猛的中国市场对于富士施乐来说，中国是全球范围内最重要的一个市场。富士施乐制定了相应的战略。一方面，要提升客户的价值；另一方面，因为中国国土面积广阔，客户众多，因此要提供充足数量的产品。富士施乐这些年就是围绕着这两个方面来开展工作的。 2008年全球经济箫条，富士施乐也受到了一定的影响。但通过数据可以看出，他们的业务在恢复之中。如果以2008年的销量作为基数即100的话，2009年中期，数码多功能机的销量恢复了增长态势，2009年比2008年增长了23%，而2010年比2008年增长了 45%。尤其是彩色数码多功能机的表现更加令人瞩目。2010年的销量比2008

年增长了218%。“由此可以看出，中国数码多功能机的彩色化趋势已经势不可挡。对于今后中国市场彩机的增长，我们有更大的信心。”徐正刚强调。在生产型打印设备领域，富士施乐生产型打印系统，2010年比2008年销量增长了60%，其中大型的彩机占总销量的70%左右。其次是大幅面工程系统，由于中国基础设施的建设速度非常迅猛，工程绘图等需求十分强烈，因此这类设备的需求也比较大，2010年比 2008年增长了80%左右。按照每分钟打印、复印20页和30页的速度来划分中端和高端，据称，目前富士施乐在低端打印机市场上的份额也达到了两位数。据统计，富士施乐（中国）2010年的销售收入比2008年增长了42%。 “与硬件销售收入增长的势头相比，售后服务的增长是比较缓慢的。有一个有意思的统计，售后服务的收入增长大概与GDP增长势头是呈正比关系的，但是会滞后6个月左右。正因为如此，2009年与2008年相比增长了7个

百分点，2010年增长了29个百分点。明年售后服务的增长速度应该会明显加快，会呈现与GDP同步。”徐正刚说道。目标：2013年销售额增长300% 徐正刚对记者表示，今后几年富士施乐的核心任务仍是加大在办公设备领域的销售力度，在此基础之上，提供更具有附加值的生产型产品。从市场的产品分布示意图来看，中国市场的低端产品占整体份额的70%。未来，针对政府部门、国有企业、跨国公司等高端用户，富士施乐将成立专门的小组，加强对客户的管理，以获得客户的青睐。没有分支机构的城市，考虑采用热线电话teleweb+互联网+电子商务的方式，未来几个月之内，这些相关的销售模式或将上线。徐正刚最后说，富士施乐的目标是 2013年的销售额比2008年翻三倍，而达成这个目标则需要销售、服务、推广等诸多方面的共同努力。

Ningbo Huiai Releases New Printer Compatible Products

宁波惠爱推出一系列打印机兼容产品日前，宁波惠爱打印机配件有限公司推出一系列打印机兼容产品，包括了适用与OKI5100的成像卡盒盖板， HP250（3525）以及HP530（2025）成像卡盒盖板等。

HP530盖板,适用于HP530(2025)回收硒鼓

OKI 5100盖板,适用于OKI5100回收硒鼓

HP250盖板,适用于HP250(3525)回收硒鼓

此外，宁波惠爱打印机配件有限公司还向市场供应HP270成象卡盒封条和多款磁辊配件。宁波惠爱打印机配件有限公司生产磁辊已达五年之久，产品质量稳定，一直以来得到客户广泛一致的好评，现磁辊月生产量已达60万支，可以满足各种订单需求。

HP270封条,适用于HP270(CP5225)回收硒鼓

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磁辊

如许更多详情，请登陆公司网站，或致电销售代表。国内业务黄俊芳邮箱：mtkj-mt@hotmail.com 国际业务黄晓晓邮箱：lynnsoso@hotmail.com

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An Alternative to the Grayscale's Test Methods

关于对GB/T 4313-2002印迹灰度检验替代方法的探讨国家印刷及办公自动化消耗耗材料监督检验中心史洪杰毕明珠摘要因GB/T 4313-2002《信息技术办公机器和打印机用纺织打印色带通用规范》标准中规定实用的色带印迹印样灰度的检测设备在国际、国内均已停产，使得检测机构以及色带生产厂家对该项目无法按标准实施检测，导致测试结果没有可比性，本文通过以色块灰度代替字符灰度的检测方法的探讨，以期得到统一的检测方法，规范打印色带印迹灰度的检测问题。关键词色带印迹灰度打印寿命一、GB/T 4313-2002印迹灰度检验方法色带产品是打印耗材主要消耗材料之一，它广泛用于办公室、银行、税务、服务业等各类票据的打印。其输出印迹印样的灰度直接影响到打印效果的好坏和色带的使用寿命，因此合理检测及评估色带产品输出印迹灰度质量是非常重要的。目前实施色带品质检测标准GB/T 4313-2002《信息技术办公机器和打印机用纺织打印色带通用规范》中规定，打印耗材色带产品的印迹特性的检测方法及印迹印样灰度质量的评估方法如下： 1.印迹印样产生方法从色带适用机型中选择一种作为测试用打印机，打印前应清洗打印头端面，将纸厚选择钮调到单张纸厚的位置。用 GB/T 1988 《信息处理信息交换用七位编码字符集》标准中的包含%、b、e、g、m、n、H、I循环字符打印,字间距为 2.54 mm(10 cpi)，打印纸应符合GB/T 9698要求的70 g/m2打印纸。用打印机说明书规定的字体（草稿字）体Draft（或信函字体LQ）循环打印色带，一直打到打印机或色带说明书规定的可打印字数为止，其印迹印样如图1所示：

图1

2.印迹灰度的测量方法按印迹印样产生方法打印后，用测量精度为0.02的反射

图2 114

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率测试仪测量首行与末行各5个I（或H）字符的灰度值，每个字符取四端和中间共五点测量，取算术平均值作为该字符的灰度值。将首行（末行）5个字符的灰度值取算术平均值作为首行（末行）的印迹灰度。实施方法如图2所示: 3.测试原理通过测量打印针敲击色带将色带带基上油墨转印在纸张上组成印迹轨迹形成的字符的边缘四点及中间点的灰度值的平均值，来评定色带产品印迹灰度质量。 4.存在的的问题上述检测方法从打印机的工作原理上讲是科学的，但由于目前在国、内外无法找到与此标准相吻合的反射率测试仪（原生产此检测设备的厂家已停产多年）。目前市场的所使用的反射率测试仪测量孔均为圆形，直径在2mm以上，对于单个字符色密度的测试已不适用，如严格按标准中相关条款进行相应的字符灰度测试存在一定的难度，也无法实现，从而无法用此方法对产品质量进行控制。因此如何检测色带打印字符的灰度，规范统一的检测方法势在必行。二、替代方法的原理 GB/T 4313规定的色带印迹灰度质量的评估是通过对打印机输出印迹印样灰度的测量来实现的，针式打印机通过打印针敲击色带，将色带带基上的油墨通过打印针的打印转印在纸张上，并由这些击打点组成的印迹轨迹根据上述原理，我们将GB/T 4313标准中印迹印样（图1）产生方法中规定的首行（末行）字符输出，改为首行（末行）色块图形输出，这种色块印样印迹输出原理上与GB/T 4313相一致，对其色块灰度的测量方式是通过测量孔径为4-6 mm的分光密度仪（反射密度仪）对印样色块的色密度进行测量，用色块的色密度评估色带产品的印品质量，其原理与GB/T 4313相同。经过长期经验积累，我们对两种测试仪器测量结果进行了比较，从对比结果来看，字符灰度值与色块灰度值之间存在一定的相关关系，因此用测量色块灰度值大小的方法来替代测量字符的灰度值大小成为替代的可能。此替代方法的优势在于----分光密度仪生产产家较多，目前印刷、办公设备成像领域均使用该仪器检测色密度，且价格合理（一万元左右/台至几万元不等），便于色带灰度检测项目的实施。 1.印迹印样产生方法：打印机使用前的准备工作与标准相同，印迹印样的产生：用WORD文档进行操作，设置首行（末行）的色块，色块的大小参照SJ/T 11300-2005《热转印色带通用规范》为 15 mm×15 mm，其印迹印样如图3所示：色带的打印寿命测试仍按标准GB/T 4313中规定的相应字符及打印设置进行。 2. 印迹灰度的测量方法按上述方法打印后，用测量精度为0.02的分光光度计，

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图3

通过对印样首行（末行）5个色块中每个色块的边缘四端和中间共五点色密度值的测量，取算术平均值作为首行（末行）的印迹色密度，以此来评估色带产品的打印印迹灰度。操作方式如图4所示:

表1

以及质量管理部门更好地使用标准，避免不必要的纠纷。用测量打印色块灰度值的方法评价色带产品印迹灰度值不仅是可行的而且更具操作性和实用性。参考文献： GB/T 4313-2002《信息技术办公机器和打印机用纺织打印色带通用规范》 SJ/T 11300-2005《热转印色带通用规范》图4

经过多次反复对样张中色块的灰度的测试和直接进行字符打印的灰度进行测试，其二种方法所测结果(平均值)比较如下，详见表1 。在GB/T 4313-2002中规定，首行字符灰度应大于0.7，对应首行色块色密度为1.10，末行字符灰度应大于0.3，对应末行色块色密度为0.70。因此在今后关于色带印迹灰度的测试标准中建议做相应的修改，使得标准具有更强的操作性。三、结论字符灰度与色块灰度之间确存在正相关关系，色块的灰度在1.10以上的情况下时所打印的字符灰度也在标准要求的 0.7以上，色块的灰度在0.7以上的情况下时所打印的字符灰度也在标准要求的0.3以上，可见，通过采用被广泛使用的分光密度仪对色块密度进行测量是能够合理、科学、方便控制产品质量，同时规范行业的检测方法，有利于色带生产厂家

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A Practical Solution for CISS Problems

连续供墨实用故障的解决方法很多人使用连续供墨都只为一个原因：省钱。使用连续供墨的确能够降低很多耗材上的成本。但是使用连续供墨系统也为用户带来了许多麻烦，现将连续供墨故障的经验拿出来与大家分享，以便在出现故障后及时处理。连续供墨系统的构造连续供墨的使用原理是通过导管将墨水瓶与墨盒连接，利用大气压强将墨水源源不断的灌到墨盒当中并进行打印。按照结构上的分类，连续供墨系统主要由三个部分组成，分别是打印墨盒，墨水瓶和墨水导管。打印墨盒就是原装墨盒。为了保证打印质量减少故障，通常连续供墨都会采用墨盒进行改装做成打印的载体。打印墨盒：墨盒当中含有海绵，可以对墨水中含有的杂质起到较好的过滤作用，但海绵的墨水吸附性也容易造成打印断线的故障。现在市场中也出现了无海绵的改装墨盒。这类墨盒虽然没有海绵，不容易出现打印断线的故障。墨水瓶：墨水瓶就是为连供提供墨水的装置。通过导管从墨水瓶向打印墨盒输送墨水。墨水瓶通常采用瓶状外型，并且采用恒压结构。这主要是因为采用这种设计的墨水瓶容易反复填充而且使用成本低。墨水导管：墨水导管就是连接打印墨盒和墨水瓶的管线。其中还包括走线附件，例如管线压板、线卡等。走线组件是为了便于走线和固定管线，通常在不破坏打印机本身构造的情况下进行布线。构造，指连续供墨的直观感受，这样对故障本身会有清晰的了解。下面，就针对使用连续供墨中常出现的几种故障做案例分析。案例一：无法识别墨盒使用连续供墨的用户经常遇到这样的情况：机器在使用一段时间之后，就不再打印，原因就是打印机不能识别黑色墨盒。故障原因及解决办法：出现这种情

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况主要是因为打印机的废墨仓满了。事实上每种喷墨打印机都有固定的配件寿命设定。当某些配件达到使用寿命时，打印机会提示无法打印。由于连续供墨系统使用过程中容易形成废墨，所以很容易导致废墨仓满。出现这种情况可以做两方面处理：或者是用清零软件对此打印机主板进行清零复位，以此消除打印机的设定；或者可以到维修点把废墨仓中的海棉换掉。建议用户采用后者。因为只是简单的清零容易导致废墨遗漏烧毁打印机。案例二：打印头车摆动速度变慢，造成低速打印改造连续供墨系统往往会对原装墨盒进行改造，这种改造不可避免会造成字车的负担。在负载过重的情况下，字车会行动缓慢。而且负载过重还会导致打印机皮带的加速老化以及增加字车与连杆的摩擦力。这些都会导致打印速度变慢。严重情况下还会导致字车无法复位，继而无法使用。故障原因及解决办法：1.更换马达。连续供墨系统的胶管与打印机的壁发生摩擦，导致电动马达负荷加大，长期使用电动马达损耗，尝试更换；2.润滑连杆。使用时间比较久了，机器里面的字车与连杆的摩擦力变大，阻力增大导致电动马达运行缓慢。这时对连杆进行润滑可以解决故障；3..打印机皮带老化。与马达相连的带动齿轮摩擦力变大会加速打印机的皮带老化，这时清理并润滑可以降低皮带老化的故障。案例三：打印机喷嘴堵塞这是打印机装上连续供墨系统之后最常见的故障之一。由于墨水的杂质容易引起沉淀，所以打印机喷头会由此发生堵塞。故障原因及解决办法：堵塞喷头几乎都是因为杂质沉淀引起，也有部分是因为墨水的酸性太强引发了喷头的腐蚀。如果是因为打印机长期未用或添加非原装墨水造成墨水输送系统障碍或打印头堵塞，那么最好是对喷头进行清洗

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操作。如果用水冲洗不能解决问题，只能将喷头取下，浸泡在约50－60℃的纯净水中，用超声波清洗机清洗，清洗完后晾干使用。如果多次清洗仍无明显效果，说明喷头喷孔已被堵死，这种损坏性的故障只能更换喷头。另外，喷墨打印机的清洗泵嘴的故障也是造成堵头的主要原因。打印机清洗泵嘴对打印机喷头的保护起决定性作用。字车回位后，要由清洗泵嘴对喷头进行弱抽气处理，对喷头进行密封保护。在打印机安装新墨盒或喷嘴有断线时，机器下端的抽吸泵要通过它对喷头进行抽气，抽吸泵的工作精度越高越好。不过在实际的操作中，抽吸泵的性能及气密性会因时间的延长、灰尘及墨水在此嘴的残留凝固物增加而降低。如果使用者不对其经常进行检查或清洗，它会使打印机的喷头不断出现类似堵头的故障。所以要经常维护抽吸泵。具体的方法是将打印机的上盖卸下移开小车，用针管吸入纯净水对其进行冲洗，特别要对嘴内镶嵌的微孔垫片充分清洗。需要注意的是，清洗此部件时，一定不能用乙醇或甲醇对其进行清洗，这样会造成此组件中镶嵌的微孔垫片溶解变形。同时也不能将润滑油接触到泵嘴部位，油脂将使泵嘴部位的橡胶密封圈变形而无法密封保护喷头。案例四：更换新墨盒后面板显示“墨尽” 通常只有在正常墨水消耗完的情况下，控制面板上的“墨尽”灯才会亮。如果在更换新墨盒后，打印机面板上的 “墨尽”灯还亮，则说明打印机发生了故障。故障原因及解决办法：出现这种故障其中一种可能是墨盒未装好或墨盒本身及检测电路有问题。另一种可能是在关机状态下取下旧墨盒并更换上新的墨盒。重新更换墨盒后，打印机将对墨水输送系统进行充墨，而这一过程在关机状态下将无法进行，使得打印机无法检测到重新安装上的墨盒。同时有些打印机对墨水容量的计量是使用打印机内

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部的电子计数器来进行计数的，尤其是在对彩色墨水使用量的统计上，当该计数器达到一定值时，打印机判断墨水用尽。在开机更换墨盒的过程中，打印机会对内部的电子计数器进行复位，确认安装了新的墨盒并开始识别。而在关机状态下更换上新墨盒，打印机内的计数器未能复位，因此仍旧报告“墨尽”。故障原因及解决办法：在开机的状态下重新安装墨盒。但如果故障依旧，

就必须尝试使用一个正常的墨盒来替换验证到底是墨盒问题还是检测电路的问题。如果是检测电路问题则说明安装墨盒的墨盒架上的电气触点被墨水污染或腐蚀，导致与墨盒接触不良，因此检测不到墨盒。解决的方法就是用酒精将触点清洗干净或更换墨盒架。案例五：加墨之后打印机不能打印

能正常打印。故障原因及解决办法：出现这种故障多半是因为墨水的灌装次数过多，给打印机带来了严重的负担，最终导致无法打印。无法打印的故障原因有很多，例如废墨垫已满，打印喷嘴堵塞或者是字车移动出现了问题。对此，用户应该经常对打印机进行保养和维护，避免故障的不断发生。

使用连续供墨系统会经常往容器中添加墨水，有时添加墨水之后打印机不

Exploring the Real Reason for Slow Printing Speed

探求影响打印机速度的真正原因对于照片质量打印机，我们都很看重打印速度。“瓶颈”一词已经成为了一个常用语，指造成某种限制的关键因素，因为无论瓶子有多大，也无论瓶口有多大，倒出或者装入东西的速度决定于瓶颈的粗细。打印机也一样，影响打印速度的因素很多，但诸多因素中总有一个因素是最关键的。对于一台喷墨打印机而言，影响打印速度的因素主要有计算机的处理速度、数据传输速度、打印机内部处理器的数据处理速度、缓存大小、喷嘴的大小、数量等等。多数的家用打印机内部数据处理功能非常弱，要借助计算机进行打印数据的处理。所以很多系统配置较低的情况下，造成打印速度缓慢的主要原因并不是打印机本身，而是计算机的处理速度太慢。要判断是否因为计算机的速度影响了打印速度可以从以下几个方面着手：打印中途打印头是否经常停下来等待数据。可以打开系统资源监视器，看看打印时系统资源(如CPU 占用率高、可增加内存)是否很紧张。如果打印时系统同时运行了多个应用程序，请关闭其他应用程序看是否对打印速度有影响。如有条件，把打印机接到其他计算机，测试打印同样内容的时间。如果是计算机系统的问题，就要从计算机系统着手解决，换用其他打印机也不会有明显的效果。对于文本打印，也许数据传输不是什么大问题，但图像打印的数据量是很大的，数据传输的速度也可能是影响打印速度的瓶颈。如果是传输速度太慢，打印途中打印头也会停下来等待数据。普通打印口(瓶口)的数据传输能力只有1Mbps 左右，对于高精度的图像打印显然是力不从心的，新出产的打印机一般支持USB接口，其数据传输能力能达到12Mbps，所以有条件的话，尽量采用USB接口。高档的打印机还有采用FIREWIRE火线接口的，传输速度更快，但需要专门的接口卡。

如果上面两个方面的因素都排除了，影响打印速度的原因才真正是打印机自身的。在打印机硬件(处理器、缓存)一定的情况下，要提高打印速度只有减少数据量了。除非必要，一般不要使用超高精度的图像文件，也不要采用过高的打印分辨率，要在打印质量和数据量之间寻求一个平衡点，因为超过了一定标准，过高的图像精度和打印分辨率，对输出结果的影响不大，只能拖长打印时间。如果从开始打印到打印结束，打印头在一刻不停地连续动作，中途没有停顿和延迟，这样的速度可能就是此台打印机的极限了，这是由喷嘴大小和数目决定的，也可以说这才是真正意义上的打印速度，如果您还嫌慢，对不起，只好再换其他的打印机了。

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富士施乐倡导建立低碳办公室 Fuji Xerox Advocates the Establishment of a Low-Carbon Office 近期，富士施乐开发出最新节能减排信息管理系统 EneEyes。该系统能够自动计算出企业的总能耗，包括办公设备、空调、照明以及电源插座等，并对能源的使用量进行优化的管理。甚至可以做到将员工每天出行、工作、会议等产生的二氧化碳排放量，通过日程表进行可视化管理，这样可以及时通过改变出行方式、调整会议时间等达到节能减排目标。

富士施乐(中国)有限公司总裁\CEO徐正刚先生说：“要通过采用创新的办公环境设计、节能设备、全新的工作流程和管理实践，与客户共同建立高效、高生产力和环境友好的全新绿色办公室。也希望通过绿色生产或绿色打印，为社会的可持续发展做出贡献，同时帮助客户开拓新的业务模式以及新的商业机会!”

海德堡公司推出环保型赛飞扬Bio墨水 Heidelberg Launches Environmentally Friendly Bio Saphira™ Ink 为了在打印过程中减少挥发性有机化合物的使用，近日，海德堡美国公司推出了环保型的赛飞扬Bio墨水。海德堡产品管理总监 Ray Cassino说：“赛飞扬Bio墨水的推出，表明海德堡在关注产品节能环保的同时，也致力于使产品符合更高的质量标准。客户们希望海德堡的产品高效节能，能为他们创造最大的利润。而赛飞扬 Bio墨水正满足了他们的这个要求。” 赛飞扬Bio墨水专为胶印机研发，具有挥发性有机化合物含量低的特点。采用新原料制作而成，输出效果更佳，使用范围更广。新墨水在腹膜和未腹膜的纸张上都有出色的色彩输出效果，适用于水性涂层、离线UV涂层和薄板。此外，像其它赛飞扬系列的墨水一样，用户可通过ICC控制Bio墨水的供应，从而实现最佳打样与印刷时的色彩相匹配。 118

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中国大幅面打印机CAD行业将成为区域市场新亮点 Large Format Printers Will Be the New Highlight in the Regional China CAD market 中国信息化进程推动了CAD（计算机辅助设计）领域的发展，广告市场的繁荣带动了印刷打样和彩色喷绘市场的需求，市场需求为大幅面打印机的稳健增长提供了源动力。在大幅面打印机保持稳健增长的同时，中国各区域市场也呈现出明显的区域特色。IDC中国大幅面打印机市场跟踪报告显示，华北地区和华东地区是大幅面打印机出货最多的两个区域，其中2010年第二季度华北地区出货量环比增长25.4%，占中国全部出货量的28.0%；华东地区出货量环比增长 18.4%，占中国全部出货量的24.5%。 IDC中国计算机系统研究部高级分析师霍原光认为，CAD 市场是大幅面打印机保持持续增长的主要动力之一，2010年第二季度CAD市场的出货量同比增长46.8%，尤其是在中国北方地区，LFP（大幅面打印机）的更新换代速度快，对打印速度的要求高，政府和企业的购置量相对较大，特别是国家投产基本建设、铁路等项目招标对CAD市场需求更大。由于中国地域辽阔，大幅面打印机区域市场呈现如下特征： 1. 华北和华东地区为中心。北京和上海无论是从市场需求上还是基础设施上都具有优势，厂商更倾向于将总代设置在北京或是上海，以方便物流配送。以北京为核心的华北地区以及以上海为核心的华东地区是大幅面打印机在CAD领域出货最多的两个区域。 2. 华南和西北地区增长迅猛。一方面，三大LFP厂商之一的佳能公司将大幅面打印机的生产地由国外移至中国深圳，由深圳向全球各地发货，生产的型号也集中在CAD领域，佳能大幅面的国产化将进一步缩短国内物流时间，以最快的速度配送至最终用户，从而带动了华南地区的出货量；另一方面，在我国区域协调发展的总体战略规划的指导下，“十二五”区域政策将向西部地区倾斜，随着国家对西部基础建设投资的逐渐增加，对CAD领域大幅面打印机的需求也快速增长。 3. 西南和华中增长平缓，东北地区季度性波动明显。东北地区大幅面打印机市场的季度性波动较为明显，主要是因为气候的因素，CAD领域的冬休期影响大幅面打印机的出货，而年底的政府采购会促使出货量的提升。 IDC预计大幅面打印机市场在未来几年内将会稳健增长，大幅面打印机厂商依赖各自先进的打印技术和性能优化的产品，配合更加完善的行业解决方案，为地域特征明显的区域市场提供了更多的选择，随着行业用户应用的深入，大幅面厂商仍然将面临品牌影响力、技术产品性能和质量提升等方面的挑战。大幅面打印技术区域特征和行业应用之间的相互渗透和融合，将使更多行业用户选择工艺更先进、效率更高、质量更稳定的产品。

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富美硒鼓重庆举办销售研讨会 FUMEI Holds Cartridge Sales Seminar in Chongqing Province 近日，“以回收做销售”富美硒鼓策略沟通暨资源分配研讨会在重庆市南方花园酒店隆重召开。会上，富美科技重庆办事处对公司“以回收做销售”的最新政策，尤其是《回收凭证》、《硒鼓用户防危害使用培训教材》的使用方法、价值与意义等，向与会服务商进行了详细宣讲和解读，引起了服务商之间的热烈讨论。会后，在场服务商一致认为，现阶段的工作重心就是大面积向用户宣讲和发放《回收凭证》，这是目前最简单、最容易、最低成本、见效最快的业务方法。它能够帮助服务商为用户提供更多样、更深入的服务，使服务商和用户之间的关系更加坚固，同时也从更多层面满足了用户的需求，保证了用户的切身利益。

松下查获价值500万美元假冒硒鼓 Panasonic Seizes US $ 5,000,000 Worth of Counterfeit Cartridges 2010年11月，Panasonic System Networks Company of America宣布将进一步履行公司的承诺，保护公司的品牌形象，知识产权、版权、商标和专利等。近期，该公司为了保护知识产权与Essex County, NJ Prosecutor's Office合作查获了价值约50万美元的2500支假冒伪劣硒鼓，这些硒鼓上贴有松下的标签。松下表示，这是最近一次松下对制造、经销和零售假冒松下产品行为的抵制行动。此外松下还对一些假冒伪劣产品经销商发起诉讼。松下还表示，假冒耗材的各项性能都无法保证，如打印质量、持久性、可靠性以及和硬件设备的兼容性。更有甚者，假冒耗材还可能导致硬件设备的损坏。松下声明，消费者由于使用假冒耗材而导致硬件问题的不在松下的保修范围内。

全国13家再制造试点企业获批天威成耗材行业惟一获批企业 Among 13 National Pilot Enterprises, Print-Rite is the Only Approved Company in Remanufacturing Industry Supplies 近日，国家工业和信息化部公布了对全国13家再制造试点实施方案的批复意见，珠海天威飞马打印耗材有限公司成功获批，成为全国耗材行业惟一一家，也是全国办公信息设备领域惟一一家获批企业。工信部在批复意见中指出：各地工业和信息化主管部门要加强对试点工作的指导和组织协调，跟踪试点工作进展。积极推动出台扶持再制造产业发展的优惠政策，加大对试点企业重点建设项目支持力度，指导试点单位抓紧开展技术改造项目前期工作，将相关项目优先纳入技术改造渠道予以支持。 “再制造”是指采用先进的技术和工艺对废旧工业品进行专业化修复的批量生产过程，再制造产品可以达到与原有新品相同的质量和性能，是循环经济“再利用”的高级形式。

柯达制造“绿色”水性墨水 Kodak to Create "Green" Water-Based Ink 柯达的环保理念贯穿产品开发、设计和生产的各个环节。柯达在进行产品开发、选择原材料时就注意选择环保材料。柯达在喷墨印刷中采用一种独有的纳米级水性墨水。与传统印刷的溶剂型油墨、UV型油墨等相比，是一种无机悬浊液，它需要让颜料颗粒悬浮在水中而不沉淀，这对技术提出了更高的要求。而这一技术，柯达在传统感光材料上的使用已有将近一百年，技术上的沉淀他们能很好地控制颜料的颗粒和颗粒的分布，正是凭借这种技术优势，柯达在喷墨印刷耗材上迅速占据了“绿色”的制高点。实践检验，柯达水性墨水稳定性好，质量高。该墨水在印刷过程中只挥发一定的水分，且不易褪色，它是印刷中最环保的一种耗材。

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洋帆年底为京城客户上门维护打印机

澳门的绿色印刷 Green Printing in Macau

YangFan to Provide Door-to-door Printer Maintenance Service at Year-End 2010 你有打印烦恼么，你的机器需要清理么？扬帆耗材（集团）有限公司为感谢所有客户的支持与信任，自2010年11月 15日起，回馈广大新老客户，特推出“打印机免费上门维护服务月”活动。让您的打印更简单、更便捷。

佳能大幅面打印机获建筑行业认可

面积不足30万平方公里澳门，人口只有50多万,但印刷业已有百年的历史，由于经济体系不大、市场规模细小，澳门的企业生产规模、技术与产值均与邻近地区差距较大。澳门地区大部门稍具规模的企业都在珠三角地区设了工厂，作为生产基地。在当今全世界倡导低碳经济，节能环保下，如何在保证持续生产、合理利用资源、创造更多设备效益，澳门印刷业是如何进行绿色印刷？印前：澳门大多数企业都用CTP印版取代了含银的传统印版，消除了传统流程中的大部分污染。随着免冲洗CTP印版的出现，印前制版甚至可以在办公室环境下进行。印中：在辅料制造商正在大力研制和开发水性油墨、UV 油墨等一些新型的符合环保要求的油墨，例如：水性油墨是世界公认的环保型印刷材料，水性油墨的最大特点是减少了有害物质的排放量，从而避免了大气污染，改善了印刷作业环境，有利于工人的身体健康。印后：产品包装有防潮，防水，耐磨等技术要求，水性上光油、环保UV油等工艺被日渐广泛使用，由于水性上光油几乎不含溶剂，有机挥发物排放量较少，因此不但降低了生产成本，还减少了对空气的污染，改善了工作环境。近年来，澳门印刷企业不断加深对环保的认识，实施多个环保标准。例如欧洲ROHS，ISO14000标准等，通过对有害物质的限量及制约实现对环境的改善和保护，使印刷业做成环保事业。印刷企业不仅要追求经济效益，还要注意企业形象，提高社会效益，企业必须走绿色、创新、和谐的可持续发展之路，这也是印刷业的责任和目标。当前随着人们环保意识的增强和对自身安全的关注，印刷纸品与环保的结合问题越来越受到普遍重视。

Canon Large Format Printers Approved by the Building Industry 近期，佳能大幅面打印机事业部发布了多款高品质大幅面打印机产品，分别适用于商业影像、建筑、测绘等专业领域的细分市场，比如佳能5色大幅面打印机iPF755 是面向CAD制图领域用户推出的机型，不仅打印品质突出，CAD图纸中常见的超细线条与微小文字也能获得清晰分明的打印效果。与此同时，该款产品功能全面，在输出效率、人性化设计等方面也有不俗表现。这一重磅产品一经推出，即引起了建筑等相关行业的广泛关注。

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佳能做出重要结构调整，单独成立大幅面打印机事业部后，以快速推出细分产品的举措赢得了市场认可，并通过行业用户体验的方式了解用户需求，颇受建筑、测绘、商业影像等专业领域的用户好评。在长期的发展过程中，佳能大幅面打印机事业部还将在更多行业陆续开展用户体验活动，为专业领域用户日常输出提供更多便利。

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天威耗材全国环保之旅在南昌举行

珠海新增两产业集群升级示范区

P r i n t - R i t e ' s C o n s u m a b l e s Tr i p t o t h e N a t i o n a l Environmental Protection Held in Nanchang

Zhuhai Adds Two Industries Demonstration Zone

近日，“天威环保，点亮中国”天威耗材全国环保之旅走进江西，在江西省会南昌市隆重举行，珠海天威泛凌贸易有限公司及当地核心经销商南昌深浪电脑耗材有限公司一起，与来自江西及周边省市的数十名耗材经营商共聚一堂，举行了一场隆重而庄严的环保亮灯启动仪式，并探讨了耗材环保及经营发展之路。

根据最新消息，珠海市新增两个省产业集群升级示范区，使全市的省示范区达到5个。近日公布的第五批示范区名单中，珠海市高新区软件产业集群和斗门区井岸镇计算机及通信设备产业集群榜上有名。除此次认定的两个外，珠海市还有三灶生物医药产业集群、香洲办公自动化设备及耗材产业集群、高栏港经济区化工产业集群，已是广东省产业集群升级示范区。这5个产业集群2009年工业生产总值达1101.71亿元，占全市的 44.18%。

2011ReChina春季展会增开新馆E2馆 ReChina Opened Hall E2 for 8th ReChina Expo

珠海天威泛凌贸易有限公司希望通过号召天威全国经销商关注耗材环保来影响整个耗材行业，把耗材环保的理念逐步渗透到各销售渠道，从而影响消费者来关注关心耗材消费这个刻不容缓的环保主题。天威泛凌负责人介绍了天威多年来在环保方面取得的种种成就，并分享了天威在生产经营中节能减排，清洁生产的历史经验，赢得了在座的各位耗材经营商的一致赞誉和广泛认同。到场的经销商都佩戴代表耗材环保的绿丝带，并与天威一起庄严宣誓，用自己的实际经营行动来支持天威耗材，支持耗材环保。天威产品技术人员现场对天威产品进行了讲解，将天威环保技术逐层分解，融入实际使用中，不但深化了经销商对天威环保耗材的认识，还点亮了对未来的耗材经营的环保方向，受到经销商的好评。活动中天威泛凌还将近年来天威在政府采购方面取得的相关成绩与经销商分享，并指导经销商利用耗材环保的这一契机，积极参与到政府采购行列，扩大经营规模，提升经营地位。整场活动在轻松愉快的氛围中圆满落幕，天威耗材环保主题得到与会经销商的一致认同，不少经销商表示经过此次活动，不但增加了对耗材环保知识的认知，激发了自我社会责任承担的积极性，更重要的是巩固了自己对未来经营天威耗材的信心。 “天威环保点亮中国”天威耗材全国环保之旅的举行，得到了很多耗材经营者的响应。

ReChina2011春季展会展位预定情况火爆，应展商强烈要求，在原有W2馆和C馆的基础上，近日又增开了E2馆。 2011 ReChina打印耗材展会（春季）展位销售情况大好，截止11月底，已有150多家打印耗材企业预定了春季展会的展位。北京莱盛、珠海天威、海辉国际、深圳觉夫、中国为彩、上海华太、山鸣公司、厦门文仪、丽彩飞扬、台湾永光、Saehan Media、Indian Toners、Alphachem、武汉宝特龙、深圳威赫彼、杭州黑莓、舜韵光电等等国内外公司都纷纷选好了满意的展位（详细情况，请参见春季展位图http:// www.rechinaexpo.com.cn/catalog.php?id=11）. 目前每天都有打印耗材专业厂商预订展位，有一些好的位置更是有20多家在排队等候。2011年4月20-22日展会期间，上海展览中心的场馆将布满ReChina展会的参展公司，数千名国内外专业采购商将不虚此行，满载而归。 2011ReChina打印耗材展会（春季）具备天时地利人和，于明年春季回归上海展览中心，利用了上海国际大都市的种种优势，必将成为全球打印耗材行业上半年最大的盛会。新老展商都表示相当看好上海的春季展会，他们认为 ReChina作为业内顶尖展会，在国际上有极大的影响力，每年在上海看到的丰富海外客户资源是其他展会所无法比拟的。而来自全国、全球的公司提供的丰富资源，也必将吸引数千名专业采购商前来。 2011 ReChina展会，机遇无限，商机无限！主办方联系方式：网站：www.rechinaexpo.com.cn

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