RechargeAsia Magazine by RechargeAsia Corp

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MARCH 2011 •

FEATURE ARTICLE RECHARGEasia

RECHARGEasia

MARCH 2011

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FEATURE ARTICLE RECHARGEasia

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RECHARGEasia

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MARCH 2011 •

FEATURE ARTICLE RECHARGEasia

RECHARGEasia

MARCH 2011

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FEATURE ARTICLE RECHARGEasia

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MARCH 2011 •

FEATURE ARTICLE RECHARGEasia

RECHARGEasia

MARCH 2011

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FEATURE ARTICLE RECHARGEasia

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CONTENTS

目录 11 Message from the Publisher 79 卷首语

亚洲再生业

MARKETING

2011 年3月

RECHARGEasia ISSUE 083

总第083期 MARCH 2011

市场动态

7 Ways to Make Your Email Marketing Mobile Ready By Curt Keller

7种方式让您的电子邮件营销通过短信就绪

FEATURE ARTICLES

12 16

All Aboard! A 12-Step Program for Joining the Government Procurement Bandwagon 参与美国政府采购的12个关键步骤

中国再生耗材进入政采市场喜忧参半 Delights and Concerns are Mixed for Aftermarket Supplies Entering into China's Government Procurement

by Ronelle Ingram

彩色商务市场潜力巨大 Color Commercial Market Has Great Potential

提高打印价值需做足功能加法 To Enhance the Print Function is to have an Additive Value

GLOBAL FORUM

全球论坛

服务外包：政府转变业绩评价标准的利器 Outsourcing: Government Transforms Standard Performance Evaluation Tool

Remax Remixed 德国Remax展览亲历体验

ITEX 2011 to Deliver Real Value for All Who Attend 2011年ITEX展览会提供更有价值的日程安排

RechargExpo Show Time

Lyra Presents the 2011 Lyra Imaging Conference in Tokyo, Japan Lyra在日本东京举办2011年Lyra影像论坛

2011年“云打印”时代畅想 "Cloud Print" in 2011 in Imagination Times

展会热点

26 86

2011 RechargExpo Returns to Southeast Asia: Join Us In Jakarta!

Industry Leaders Give Thumbs-Up to Asia Imaging Fair 2011 众说北京展

2011年北京国际办公设备耗材与数码影像展展商名单 2011 Asia Imaging Fair（AIF Beijing）Exhibitor List & Information

参加RechargExpo Southeast Asia 2011，享受出国参展政府补贴 Participate in RechargExpo SEA 2010 and Enjoy Government Subsidies

2011年中东-东南亚国际办公影像耗材展重返雅加达

MARKETING

专题文章

Beyond MPS 超越打印管理系统

市场动态

30 92

Lodsys Files Patent-Infringement Suit against Brother, Canon, HP, Samsung, and Others

Worldwide IT Spending Out-Performed Expectations in 2010 2010年全年世界范围内IT消费增长超过预期

InfoTrends Reports European Printing Industry Remains Sizable InfoTrends公司报告显示欧洲打印行业市场依然可观

Technology Advances Drive Growth in the Wide Format Aqueous Inkjet Market 技术进步推动大幅面打印市场稳步增长

Lodsys起诉多家影像打印OEM厂家侵犯其专利权

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By Sunny Sun

购买办公设备的误区 Easy Mistakes Purchasing Office Equipment

OEM UPDATE

OEM聚焦

Canon Announces Two New imagePROGRAF Large Format Printers 佳能发布二款全新彩色大幅面打印机

Ikon Office Solutions Signs Agreement as Exclusive Distributor of Remloxtm Ikon 与 Remloxtm签署协议作为提供办公解决方案的总代理

Ricoh Introduces New Aficio MP C2051/MP C2551 Color Digital Imaging System 理光发布全新Aficio MP C2051/MP C2551彩色影像系统

Xerox Introduces Five New SMB Products 施乐推出5款全新小型办公打印机产品

102

惠普全新“5合1”商用喷墨一体机引领办公新潮 HP's New "5 in 1" Inkjet Printer Leads the Office Business Trendy

103

绿色环保的三星3186FN一体机 Samsung 3186FN All-in-One Printers Focus on Green Environmental Protection

104

爱普生的专注保持喷墨榜首 Epson Keeps Sales of the First in Inkjet Market

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Tel 1-626-309-0858 Fax 1-626-309-0878

ASK THE EXPERTS

54 62 106 107

请教专家

Remanufacturing the HP LaserJet P1606 Series Toner By Mike Josiah Cartridge CE278A 惠普P1606激光打印机系列成像卡盒CE278A再生 Like Hiding a Bomb On a One-Lane Bridge

By 毕明珠史洪杰浅析静电成像用墨粉质量评测方法 Using Toner Quality Evaluation to Analyze Static Image Quality

COMPANY CLOSE-UP

CHINA CORNER

114

115

EFI Executes ERP/MIS Strategy with PrintStream Acquisition EFI公司通过对PrintStream公司的收购继续推进其ERP/MIS系统研发

MSE Creates Comprehensive Marketing Piece to Support Its Absolute Color TechnologiesTM Line of Color Cartridges MSE建立统一市场销售价格体系以支持其Absolute Color TechnologiesTM品牌彩色成像卡盒生产线

ECRM to Demonstrate Affordable Digital Printing Solution ECRM公司寻求低价数码印刷解决方案

110

北京莱盛打造优质低价的品牌耗材产品 Beijing Laser Brands Its High-Quality Low-Cost Supplies

112

武汉宝特龙公司厚积薄发迎来发展新机遇 Wuhan Pointrole Company Welcomes New Opportunities

成像卡盒市场变革富美每天公布回收牌价 Forever Announces Daily Price on Empties Collection

能源新革命喷墨打印技术将助力太阳能电池 Inkjet Printing Will Help New Energy Technology Revolution in Solar Power 柯尼卡美能达打造低碳办公理念 Konica Minolta Create a low-carbon Concept Value in Office Supply

企业近况透视

中文快讯

走出注墨几点误区 Sampling of Refilling Errors

By Jarek Yang

固件升级，一颗埋在独木桥上的炸弹

Tel 86-10-5126-5580 Fax 86-10-5885-8747

长三角区域耗材企业家共谋行业发展 Entrepreneurs in Yangtze River Delta Seek Common Development of Imaging Supplies Industry

116

联想和Memjet结合推出彩色打印新设备 Lenovo and Memjet Introduce New Color Printing Equipment 伊士曼柯达公司将加速中国市场扩张 Eastman Kodak Company to Accelerate its Market Expansion in China

117

中国喷墨市场仅次于美国 Chinese inkjet Market Second to the US Aftermarket 柯尼卡美能达再次展开打击“黑碳粉”行动 Konica Minolta Renews the "Black Toner" Action LG将销售惠普打印机 LG to Sell HP Printers

ZHUJIANG CORNER

NEW PRODUCTS EXPRESS

70 113

新品快讯

Hi & Bestech Samsung/Xerox Chips Work on Newest Firmware 瑞赛克的三星/施乐芯片适用最新版韧体

Recommended OCP Inks for Lexmark No. 41 & No. 43 Cartridges OCP公司向市场郑重推荐其适用于利盟No. 41 及 No. 43型成像卡盒墨水

MSE Releases Intellegently Re-EngineeredTM Cartridges for HP MSE公司发布Re-EngineeredTM品牌惠普系列的再制造成像卡盒

113

艾派克推出系列原装打印机兼容IC卡 APEX Launches Series of Compatible IC Cards for OEM Printer

118

珠江三角洲

珠海市专利申请量增长近30%，耗材企业贡献最大 Zhuhai Patent Applications Increased by Nearly 30%, Supplies are the Largest Corporate Contribution 贺良梅荣获打印耗材业首位“全国企事业知识产权管理先进工作者” Arnald Ho Win the First Printing Supplies Industry Award for "National Advanced Worker Enterprises and Intellectual Property Management"

En Ch Note:

Recharge Asia is the original bilingual publication for the recharger industry in English and Chinese. The following symbols denote the language in which the article appears: En English Ch Chinese

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Contributors

Editor’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.

Ronelle Ingram

Ronelle Ingram VP of Technical Support for Steven Enterprises Ronelle Ingram is a writer, speaker, author of Service with a Smile and is a regular columnist for copier and imaging industry publications, like Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ronelle is past President of the Business Technology Association. A UCLA graduate, Ronelle has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms Ingram’s greatest credential is her 40+ years of hands-on experience of managing very profitable service and telemarketing departments. Read her article“Beyond MPS” p12

Curt Keller

Curt Keller CEO and founder of Benchmark Email

Mike Josiah

Mike Josiah Technical Director of Summit Technologies Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows. Read his article “Remanufacturing the HP LaserJet P1606 Series Toner Cartridge CE278A” p54

Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and midsized businesses. A pioneer in the realm of permission-based marketing, Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. Read his article “7 Ways to Make Your Email Marketing Mobile Ready” p37

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Message from the Publisher Dear Readers: Thomas Edition, the greatest inventor of all time, once stated: ”I haven't failed. I've just found 10,000 ways that won't work”. Trying new things can, of course, be scary. Are you daring enough in your business endeavor, be it new or old, to try things that might not work? Whether it fails at first or ever, are you bold enough to keep going until you get it right? Bold ambition. Embrace change. Overcome challenges. These are the themes that run through every successful company. Time, effort, and persistence are what it takes to accomplish eventual success. In a tough economic environment and an ever-increasingly competitive world, it has been my experience that staying committed to tirelessly trying and exploring will eventually lead you down the path of success. Our cover feature for this issue is “All Aboard! A 12-Step Program for Joining the Government Procurement Bandwagon”. In our research, we have heard many discouraging remarks about the increasingly-difficult profitability in our industry—“business is too tough…” or “we are crying for profit…” We would like to boost your spirit and support you in your quest to seek new things to try with the hope of leading you down a more profitable path. Government procurement is a huge area for exploration. Find out how on p.20. Again, don’t be afraid of things not working; persistence will eventually pay off with a successful business model. Another area into which rechargers are delving is MPS. Many companies have implemented MPS concepts in packaging their premium products. Read more about it with an informative article by Ronelle Ingram, “Beyond MPS”, on p12.. And of course, every business has to keep up with the latest marketing areas. In “7 Ways to Make Your Email Marketing Mobile Ready” on p37., Curt Keller shows us the ropes. And don’t miss Mike Josiah’s tutorial on “Remanufacturing the HP LaserJet P1606 Series Toner Cartridge CE278A” on p54.. If you do not already have this model in your reman repertoire, now is your chance to do so! Additionally, we are happy to bring you two trade shows this year in which to broaden your presence in the Asian markets. We present you with a new show in Beijing: Asia Imaging Fair, April 27-29, where you will be able to personally meet government agencies and large financial institutions based in the capital city. And our RechargExpo Southeast Asia (Jakarta), September 14-16 is gearing up to once again present you with all that this rapidly-growing market has to offer. Let me conclude with one last quote: ”Success is to be measured by the obstacles which one has overcome while trying to succeed”. I wish you and your business the greatest success! Happy reading…

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Ms. Sunny Sun Publisher

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Ronelle Ingram is a writer, speaker, author of Service With A Smile and is a regular columnist for copier and imaging industry publications, including Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ronelle is past President of the Business Technology Association. A UCLA graduate, Ronelle has taught thousands of off ice equipment professionals throughout the USA, Canada, Australia and Europe. Ms Ingram’s greatest credential is her 40+ years of handson experience of managing very prof itable service and telemarketing departments. For more information, you may contact Ms. Ingram at ronellei@msn.com or 714.744.9032

Beyond MPS By Ronelle Ingram The gun is still smoking from the last fiasco. The print on paper industry is getting ready to shoot itself in the foot again. The copier industry was been trying to ruin itself for the past twenty years. Every time a new marketing scheme is created, industry margins seem to be reduced. Leasing, Cost per Copy, compatibles, open distribution, Internet sales, bundling and Managed Print Services have all influenced the lowering of selling prices and margins. Now as the MPS Trend becomes a viable working business model; the fear of over saturation and price based commodity type selling is on the horizon.

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There is also the issue of less toner, ink, parts, PM kits, paper, service and hardware is required due to the over all reduction of print on paper being processed. Depending on whether you are on the buying or selling side of the equation, the decrease in products that are necessary to put print on paper will affect most of us. Recent press releases from InfoTrends report a distressing outgrowth of the current MPS phenomenon. A November 30, 2010 InfoTrends press release reports: “According to a recently completed study by InfoTrends, Managed Print Services (MPS), in the office environment, will reduce the consumption of marking and paper supplies in the United States by $2.6 billion in 2014”. John Shane, Project Manager and Director at InfoTrends states; “Our most recent forecasts show MPS will control 28% of the US office environment print volume and 22% of the Western European office environment by 2014. However, there wasn’t a clear understanding

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of how MPS would impact the market for supplies - until now. When compared with a baseline forecast that postulates if MPS was never invented, we see that MPS will reduce the consumption of marking supplies by 10% (6% in Western Europe) and paper by 7% (5% in Western Europe) by 2014. It is imperative that those in the supplies industry educate themselves on how to deal with the effects of MPS to take advantage of new opportunities and mitigate risk.” Even before the true potential of Managed Print and Document Services has reached its peak; the gloom sayers are raining on the MPS profit parade. Both the OEM and the compatible manufacturers are anticipating a downward trend in toner, ink and paper usage in the next couple of years. The fear of over saturation and price based commodity type selling is on the horizon. The copier and printer world has done it again. They have created a product and commodity selling style that will reduce the amount of equipment, supplies and profitability they previously achieved. As the implementation of MPS and Document Management continues to achieve a decrease in print on paper, the inevitable is destined to happen. We will not have a paperless office in

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Beyond MPS

By Ronelle Ingram

Continued

foreseeable future. However, the continuing reduction of the use of toner and paper for office printing is predicted to continue. The improved reliability of digital hardware and extended preventive maintenance service schedules has greatly decreased the need for comsumable parts and service. Makers of high quality compatible supplies and parts have reduced the amount of OEM after market product purchases. Reduced amounts of toner, parts, PM kits, paper, service and hardware is achieved due to the overall reduction of print on paper. Depending on whether you are on the buying or selling side of the equation, the decrease in products being purchased will affect most of us in one way or another. For those who are actively involved with selling and servicing MPS agreements, the reduction in cost of equipment, parts and supplies has been equalized by the added expense of software, training, system integrators, lengthy selling cycle and ongoing c lient communic ation requirements. Additional inflationary increases in vehicle operation rates, labor cost, health insurance premiums, future state and federal tax increases and the desire to make a profit increases your overhead expenses. If the use of the products being sold continues to diminish, it is imperative a new sales channel is found

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to supply the revenue needed to keep those manufacturing and selling supplies in business. In addition to the printing reductions attributed to MPS; as each baby boomer retires from the business world, the need for pr inting on paper is significantly reduced. Generation Y and Z’s life experiences do not require paper documentation of all w r itten matters. Having grown-up with electronic communication, paper usage will naturally decrease as this younger population continues to integrate into the business world. The constant pressure to help the earth be Green and Sustainable adds to the ecological pressure to stop using the ink, toner and paper that are required to produce images on paper. The (former) copier industry is slowly approaching the tipping point of having a majority of those selling office equipment, will be actively participating in the selling of Managed Print Services. Despite all the MPS hoopla, current polls and surveys register a 25%-35% of office equipment dealers are actively engaged in profitable MPS offerings. With each percentage of MPS growth, millions of paper images will never be made. It seems as if the better they do our job of selling MPS and document management, the great the reduction of the need for the products they sold i n t h e p a s t . E ve r y image that is scanned and electronically www.rechargeasia.com

stored or transmitted reduces the need for the products that are the backbone of the compatible markers business model. Another recent InfoTrends press release reported their latest forecast data determined “The market for managed print services (MPS) will experience high levels of growth over the next three years, but it will approach market saturation in 2014 and the growth rate of new business will decrease significantly.” “ With almost all of the major manufacturers as players in the MPS space, the landscape for MPS has become very competitive and has nearly turned MPS into a commodity rather than the proactive, value-added ser vice it was intended to be,” commented Randy Dazo, Director of InfoTrends MPS Consulting Service. “With so many players and very little differentiation between hardware and supplies offerings, MPS deals are now mainly driven by price.” The InfoTrends press released continued by reporting; “As the market becomes more saturated, MPS will be less about finding new clients and more about providing additional services to existing clients. As this happens, the total revenue for supplies only and hardware optimization contracts will shrink and be phased into enhanced MPS engagements (those focused on services and solutions).” The InfoTrends press release goes on to report: “China and India, for example,

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Beyond MPS

By Ronelle Ingram

Continued

are emerging markets that are still ramping up their IT and office infrastructure. Because of this expansion, the basic premises for MPS (such as optimization, right sizing, or cost savings around a company's print and copy environments) are not occurring here. In these markets the positioning of MPS should be based on the premise of continuous management of a customer's print and copy environments and not cost savings. In Australia, however, the market is mature and therefore more closely resembles the U.S. and Western European markets in terms of growth potential for a traditional MPS program focused on cost savings and optimization.” "Managed Print Services in the AsiaPacific Market are quite unusual compared

to the rest of the world," commented Randy Dazo, Project Leader and Director or InfoTrends MPS Consulting Service. "Before entering into any of these markets you will need a solid understanding of the socio-economic factors shaping the regions development in order to be successful." Many far sighted former traditional copier dealers understand that reducing paper centric work flow also reduces the number of billable clicks. This directly reflects a loss of business to the OEM and compatible makers of printer and copier supplies, parts and paper. It will also lessen the need for new and refurbished equipment. It appears the better they do their job of selling MPS and document management, the great the reduction of the need for the

physical products that were sold in the past. Every image that is eliminated, scanned, electronicall y stored or transmitted reduces the need for ink, toner, paper and consumable parts. As printing on paper is reduced, there is a greater need to diversify the other products and services being offered. Rather than viewing the information collected, tallied and dispersed by InfoTrends as a threat to the compatibles industry; focus on the enormous vote of confidence and increase in acceptability of the use of compatible products that has been engineered by the MPS trend.

Editor’s Note: The following information was graciously provided by Area VI of the U.S. Small Business Administration’s Off ice of Government Contracting. More information may be obtained by visiting their website at www.sba.gov.

All Aboard! A 12-Step Program for Joining the Government Procurement Bandwagon Dealing with the Federal Government can seem like a formidable task at times. However, with a little patience, persistence and perseverance on your part -- your efforts will be rewarded in the long run. To assist you, below is a series of procedural steps essential for success. Good Luck! “In Fiscal Year 2009, the Federal Government bought more than $483 Billion in goods and services ranging from paper clips and janitorial services to space shuttles and advanced scientific research – and pretty much everything in between. Small businesses received contracts totaling $83.7 billion”.

1. Become familiar with the SBA/Government Contracting Internet Homepage (www.sba.gov/aboutsba/sbaprograms/ gc). The SBA offers a wide array of programs and hands-on assistance to small businesses considering the federal marketplace. Go to the website www.sba.gov and familiarize yourself with the programs and services offered. From this site you can identify local SBA contracting experts who can be an invaluable resource to you, whether you are new to government contracting or are currently doing business with the government and are seeking advice on 16

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how to deal with a particular issue. From the “Resources and Opportunities” (http://www.sba.gov/aboutsba/sbaprograms/gc/ resources/index.html) section on the website, you will find links to additional procurement-related programs and assistance. In addition, this site provides information about other SBA resources including: Federal Acquisition and Procurement Opportunities, Federal Agency Procurement Forecast, Department of the Executive Branch and Independent Federal Agencies, Electronic Commerce in the Federal Acquisition Arena, Miscellaneous Links to Other Federal Government Acquisition Sites and Outside

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All Aboard! A 12-Step Program for Joining the Government Procurement Bandwagon

Resources for Government Contracting. You can also locate sources for ISO 9000 Information and Regulation for Office of Government Contracting Programs CFR 13 Part 125 at this site. NOTE: When you see “Registration Complete” at the bottom of the page, you will see two SBA symbols. Click on the one on the right hand side that says “SBA Register or Update your SBA Profile”. Once you click on this, you will get a message that states you will log out of CCR Update and you will be taken to the Small Business Administration’s profile registration and update page. (If you wish to make further changes to your CCR Registration at this time then click CANCEL.) In the Small Business Administration’s profile registration and update page profile, you will place your Construction and Service Bonding Levels, Quality Assurance Standards, Capabilities Narrative, Special Equipment/ Material, Past Performance, etc. All this information will be accessible by contracting staff under the SBA - Dynamic Small Business Search (http://dsbs.sba.gov/dsbs/search/dsp_dsbs.cfm). The SBA also offers excellent on-line courses and training resources through the SBA’s Small Business Training Network (SBTN). The SBTN is a virtual campus providing quality and targeted online training to meet the information needs of prospective and existing small business owners. The website is at www.sba.gov/training. 2. Determine if your firm qualifies for one of SBA’s Certification Programs. Formal certification by small business concerns is not required to bid on federal contracts. Firms self-certify that they are small at the time of bid/proposal submission. The SBA currently has two contracts-related certification programs: 8(a) and HUBZone. The 8(a) Business Development program assists eligible small businesses to compete through business development assistance. Although primarily a business development program, there are certain contracts restricted to certified 8(a) concerns. Certification in the Historically Underutilized Business Zone (HUBZone) program entitles qualified firms to special bidding benefits in the federal contracting arena. The SBA offers an on-line application process that makes it easier, faster and less expensive for small firms to apply for 8(a) Business Development (www.sba.gov/8abd) and HUBZone certification (www.sba.gov/hubzone) directly from SBA’s website, eliminating the need to download and complete a paper application. The applications are 100% web-based, which incorporates context sensitive help, real-time validation, printerready versions and integrates with the Central Contractor Registration (CCR) database. Although not a formal certification program, in May 2004, the SBA announced a new procurement program to boost federal contract opportunities for service-disabled veteran-owned small 18

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business (SDVOSB) concerns. Under the rule, contracting officers may restrict contract awards to SDVOSBs where there is a reasonable expectation that two or more SDVOSB concerns will submit bids at a fair market price. If the anticipated contract price will not exceed $3 million (or $5 million for manufacturing contracts), the new rules allow for a sole-source award, if there is not a reasonable expectation of competitive bids/offers from two or more SDVOSB concerns. In addition, the rule allows SDVOSB concerns to self-certify. Any challenge to a concern’s status as a small business or as a SDVOSB must be referred to the SBA for resolution. NOTE: On September 22, 2008, the SBA announced that it was indefinitely suspending formal certification for the Small Disadvantaged Business (SDB) Program. The SBA will continue to process protests of SDB eligibility in connection with specific government contracts or subcontracts during the suspension. 3. Obtain a DUNS Number, and register in the Central Contractor Registration (CCR) System. If you do not already have a Data Universal Number System (DUNS) number, contact Dun & Bradstreet (D&B) at www. dnb.com to obtain one. Your DUNS Number is an important identifier, used for a multitude of purposes by the government in the contracting arena. The government’s Central Contractor Registration (CCR) database holds information relevant to procurement and financial transactions. CCR affords you the opportunity for fast electronic payment of your invoices. You must be registered in CCR to be awarded a federal contract. To learn more about CCR, log onto the website at www.ccr.gov. On January 1, 2004, the SBA’s Procurement and Marketing Access Network (PRO-Net) was integrated into CCR to provide a single portal to assist small businesses with marketing their goods and services to the federal government. The CCR-PRO-Net linkage is part of a comprehensive strategy to transfer PRO-Net’s functions to the E-Gov Business Partner Network (BPN) in order to simplify government-wide vendor registration. The BPN is part of the Integrated Acquisition Environment (IAE), one of the e-government initiatives to create integrated business processes for buyers and sellers in the federal marketplace. For more information about IAE, visit the website at www.gsa.gov/Portal/gsa/ep/contentView.do?contentType=GSA_ OVERVIEW&contentId=20144&noc=T In April 2005, CCR made changes to the firm’s Trading Partner Profile (TPP) to display a firm’s small business size status according to each NAICS code listed (CCR will use 2007 NAICS codes), based on the firm’s inputted revenue and/or employee size information. The SBA’s small business size logic will populate fields indicating if a firm is certified as an 8(a) Business Development, Historically Underutilized Business Zone

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All Aboard! A 12-Step Program for Joining the Government Procurement Bandwagon

(HUBZone) program participant or small disadvantaged business (SDB). Questions concerning your CCR registration should be directed to the CCR Assistance Center, by e-mail at www.ccr.gov/ ContactCCR.aspx or by phone at 1-888-227-2423. The government has implemented the Online Certifications and Representations Application (ORCA) initiative to replace the paper based representations and certifications (more commonly referred to as “reps and certs”) process required with the submission of each sealed bid (IFB) or request for proposal (RFP). Now using ORCA, a prospective contractor can enter their reps and certs information over the web once and will then be able to submit them electronically from the web. This is a mandatory requirement and firms must review/update their data at least once annually or as circumstances change. The ORCA website can be found by going to www.bpn.gov and clicking on “Online Representations and Certifications Application (ORCA)” on the left side of the screen. The SBA manages the Business.gov website which has a search engine that can find forms, such as wage and tax statements by their identifying number, or by keywords, in a database of 5,400 documents. Federal forms used by companies are only a click away at www.Business.gov. 4. Identify your product or service. It is helpful to know the Federal Supply Classification Code (FSC) and North American Industry Classification System (NAICS) Code for your product or service. Many government product/ service listings and future procurements are identified by FSC. To identify FSCs applicable to your company, log onto www.dlis.dla. mil/hcfsch21.asp. Detailed information regarding NAICS can be found on the SBA website at https://eweb1.sba.gov/naics/dsp_ naicssearch2.cfm. NOTE: Small Business Size Standards for all federal government programs former ly associated with S tandard Industrial Classification (SIC) codes were replaced by those the SBA has established for industries based on the North American Industry Classification System (NAICS). You can access the table at www. sba.gov/size. 5. Identify current federal procurement opportunities. Federal Business Opportunities (FedBizOps) https://www.fbo.gov/ – the designated government-wide point of entry – is the exclusive official source for public access to notices of federal contracting actions over $25,000. (Agencies are encouraged to use FedBizOpps to provide notices for actions of $25,000 or less). FedBizOpps is designated as the one-stop internet gateway to procurement opportunities. Once you identify those agencies and buying offices that purchase your products and services, it’s a good idea to contact them directly to learn more about upcoming procurements (i.e.,

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procurement forecasts) posted on websites or electronic bulletin boards. The Department of Defense website has links for small business opportunities in Iraq. For additional information, visit www.acq. osd.mil/osbp/news/iraq.htm. The government is encouraging agencies to utiliz e environmentally-friendly oriented products and services (Buy Green). To learn more about the government’s Buy Green/ Comprehensive Procurement Guideline, log onto www.epa.gov/ cpg. The SBA has established a Disaster Contracting Assistance Center (DCAC) to provide a central point of reference for small businesses, particularly minority, women and veteran-owned businesses, to register for and learn about federal contracting opportunities related to disasters. Business owners can visit the website at www.disastercontractingassistance.gov for a detailed look at how to seek government contracts. Also, on the main page of the DCAC website, there is a link to FedBizOpps, which allows businesses to sign up for e-mail notification of open contracts related to specified fields. In addition, steps on how to register for a DUNS number from Dun & Bradstreet, and information on how to sign up with the CCR - which establishes a company’s eligibility to seek federal contracts - are provided on the DCAC site. The site also provides information on prevailing wages in construction contracts, sub-contractor information and Federal Acquisition Regulations (FAR) The DCAC can be contacted by phone at 1-888-4USADOC (1888-487-2362) Monday through Friday, 8 a.m. to 6 p.m. EST. You may also contact the Center by e-mail at disastercustomerservice@ sba.gov. 6. Familiarize yourself with the government’s contracting procedures. Be familiar with Federal Acquisition Regulations (FAR) (https:// www.acquisition.gov/) and the Defense Federal Acquisition Regulation Supplement (DFARS) www.acq.osd.mil/dpap. You can also get access to other federal agency’s FAR supplements from their respective webpage. The “Where in Federal Contracting” website, which can be accessed at www.wifcon.com, provides quick access to acquisition information such as contracting laws and pending legislation, current and proposed regulations, guidance, courts and boards of contract appeals, bid protest decisions, contracting newsletters, and selected analysis of federal acquisition issues. 7. Investigate Federal Supply Schedule (FSS) contracts. The General Services Administration (GSA) manages Multiple Award Schedule (MAS) contracts, also known as Federal Supply Schedule (FSS) contracts. Under MAS/FSS, contracts are

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awarded to multiple companies supplying comparable products and services at pre-negotiated prices, terms and conditions. Once GSA awards the contracts, federal contracting officers and other authorized users order directly from the contractor. Many federal purchases are, in fact, orders on MAS/FSS contracts. Contact the General Services Administration (GSA) for information on how to obtain a MAS/FSS contract or visit www.fss.gsa.gov. (Be sure that your marketing information and CCR profile contains information on any MAS/FSS contracts held by your firm). 8. Seek additional assistance as needed in the federal marketplace. There are a number of important resources that are available to provide you with hands-on assistance in the federal marketplace: -SBA P rocurement Center Representatives (PCRs) and

Commercial Marketing Representatives (CMRs) SBA has a nationwide cadre of procurement professionals who are charged with assisting small businesses and acting as their advocates at both the prime and subcontracting levels. PCRs assist small firms interested in doing business as prime contractors directly with federal agency buying offices. The CMRs work with those small firms interested in identifying subcontracting opportunities with large businesses that have been awarded a federal contract. To identify the PCR or CMR located nearest to you, visit: www.sba. gov/aboutsba/sbaprograms/gc/contacts/index.html. -Procurement Technical Assistance Centers (www.dla.mil/db/ procurem.htm) are located in most states. Procurement Technical Assistance Centers, while funded by the Department of Defense, provide technical contracting and marketing assistance to small businesses wishing to do business with any federal agency. They provide training and counseling on marketing, financial, and contracting issues at minimal or no cost. -Small Business Development Centers (www.sba.gov/aboutsba/ sbaprograms/sbdc/sbdclocator/SBDC_LOC ATOR.html) offer training and counseling services to small businesses and would-be entrepreneurs. They offer free, one-on-one consulting, and training programs on a variety of issues, including marketing, regulatory compliance and international trade. -Small Business Specialists are located at each federal buying

-Directors of Federal Agency Office of Small and Disadvantaged Business Utilization (OSDBU)/Directors of the Off ice of Small Business Programs (OSBP) (http://www.osdbu.gov/) for Defense agencies, are in place at the headquarters level of each federal agency and department. They are responsible for ensuring that small businesses are afforded an equitable opportunity to compete for prime contracting opportunities. The OSDBU Directors have formed an Interagency Council which meets regularly to, among other functions, identify procurement practices that will enhance small business participation for the government’s procurement opportunities. A listing of each of the OSDBU offices is located on the OSDBU website on the members page at http://www. osdbu.gov/offices.html. -The SBA’s Women’s On-Line Business Center at http://www.sba. gov/aboutsba/sbaprograms/onlinewbc/index.html and the Gateway for Women-owned Businesses Selling to the Federal Government at www.womenbiz.gov are excellent resources for women-owned firms seeking to do business with the government. -Service Corps of Retired Executives (SCORE) – www.score.org – is a nonprofit association dedicated to educating entrepreneurs and the formation, growth and success of small businesses. SCORE provides mentoring to both start-up and existing small businesses through face-to-face and email counseling as well as educational workshops. All counseling is provided free of charge. 9. Explore subcontracting opportunities. Regardless of your product or service, it is important that you do not neglect the government’s very large secondary market, Subcontracting Opportunities with Federal Prime Contractors. Be sure to check out their website at www.sba.gov/GC/indexcontactssbsd.html. The SBA/GC Subcontracting Opportunities Directory lists, by state, large business Federal Prime Contractors along with the name and telephone number of each firm’s Small Business Liaison Officer (SBLO). We encourage you to investigate potential opportunities with these firms. Many of these firms also have websites that may be useful and we encourage you to contact their respective SBLO for subcontracting and teaming

office and can provide assistance on how to market to that Agency. A complete listing of Small Business Specialists can be obtained from each agency’s website. Links to the homepages of every DOD activity/agency can be found on the DefenseLink website at www.defenselink.mil. This information is invaluable when researching the federal marketplace and identifying your target market. Links to Agency Recurring Procurement Forecasts are located at http://acquisition.gov/comp/procurement_forecasts/ index.html. Additional program information may be located on each agency’s website.

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opportunities. The SBA’s SUB-Net (http://web.sba.gov/subnet) is a valuable source for obtaining information on subcontracting opportunities. 10. Investigate other federal programs. There are several other programs that may be of interest to you, such as individual agency Mentor-Protégé Programs and the SBA’s Small Business Innovation Research Program ( www.sba.gov/sbir/ indexsbir-sttr.html). Information on these and other programs is available on the SBA website at http://www.sba.gov/aboutsba/ sbaprograms/gc/programs/index.html. 11. Accept credit cards. More than 250,000 federal employees are using the GSA SmartPay cards. As a vendor, you can maximize your ability to capture government sales by accepting credit cards (Visa, MasterCard and Voyager). If you already accept these cards, you have no additional work to do. If you do not accept these cards, contact a bank to establish a merchant account. For more information, visit GSA’s website at www.gsa-smartpay.com.

in the Federal Procurement Arena is market, market, market. Hopefully, this guide provided you with some good ideas on how to market your firm. After you have identified your customers, researched their requirements, and familiarized yourself with the government’s procurement regulations and strategies, it is time to market your product or service. Present your capabilities directly to those buying offices that purchase your products or services. Realize that, like you, their time is valuable and if the match is a good one and you can provide them with a cost-effective, quality solution to their requirements, the contract could be yours. Good luck and remember – you’re not alone.

Editor’s Note: For an extensive directory of Regional SBA offices, including contact information, please visit our website at www.rechargeasia.com

12. Market, Market, Market! The 3 most important words to remember in order to be successful

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2011 RechargExpo Returns to Southeast Asia: Join Us In Jakarta! It’s time to revisit the Republic of Indonesia, a nation of 17,508 islands that boasts a population of 238 million people. The world’s fourth largest. Its capital, Jakarta, home to almost 10 million people, is located on the northwest coast of Java. It offers a broad variety of hotels, restaurants, cuisines, historical sites, theaters and museums. Amidst all of the hustle and bustle of the world’s 12th largest city, you’ll find RechargExpo Southeast Asia, once again taking center stage on September 14-16, 2011. There you will be exposed to the rapidly emerging market of Southeast Asia. Comparable to the robust economic expansion in China and India, Indonesia is a gateway to new markets for imaging equipment and supplies, printers and copiers, ink jet inks and toner.

REASONS TO ATTEND • It is the one and only imaging consumables Expo serving Southeast Asia • It takes place during Jakarta’s dry season • It is a unique industry Expo that will include Laser & Inkjet Printer Consumables, Office Equipment, Managed Print Services (MPS), Copiers & MFDs • Imaging is an emerging market in the world’s fourth largest country • It is a market with great consumer potential • This market that has been growing robustly since our first RechargExpo in Southeast Asia in 2007 • For Chinese companies, participation in RechargExpo SEA 2011 makes them eligible for a government subsidy TOUR THESE EXHIBITS • • • • 26

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Ink Jet, Toner, Paper & Other Consumables Instant Packaging Labeling Machines Media & Substrates Offset Printing Presses Paper & Paperboard Photographic Laboratory Post-press & Finishing Equipment Printers, Copiers & Multi-Function Devices Printing & Publishing Services Publishing Houses & Advertising Agencies

SOME HISTORICAL DETAILS Jakarta is Indonesia’s capital and largest city occupying 661 square kilometers (255 sq mi) and home to 9.580,000 citizens, according to a 2010 census count. Jakarta is the country’s economic, cultural and political centre. It is the most populous city in Indonesia and in Southeast Asia, and is the world’s 12th largest city. The city’s name is derived from an old Javanese word “Jayakarta” which translates as “victorious deed”, “complete act”, or “complete victory”. Established in the fourth century, the city became an important trading port for the Kingdom of Sunda. It grew as the capital of the colonial Dutch East Indies. It was made capital of Indonesia when the country became independent after World War II. It was formerly known as Sunda Kelapa (397–1527), Jayakarta (1527– 1619), Batavia (1619–1942), and Djakarta (1942–1972). Landmarks include the National Monument and Istiqlal Mosque. The city is the seat of the ASEAN Secretariat. Jakarta is served by the Soekarno-Hatta International Airport, Halim Perdanakusuma International Airport, and Tanjung Priok Harbour; it is connected by several intercity and commuter railways, and served by several bus lines running on reserved busways. Jakarta has a hot and humid tropical wet and dry climate. Despite being located relatively close to the equator, the city has distinct wet and dry seasons. Wet seasons in Jakarta cover the majority of the year, running from November through June. The remaining four months comprise the city’s dry season. Located in the western-part of Indonesia, CUISINE Jakarta has a vast range of food available at hundreds of eating complexes located all over the city. These range from modest street-side food stalls and traveling vendors to upscale, expensive restaurants. The traditional Padang restaurants and low budget Javanese Warteg (Warung Tegal) food stalls are ubiquitous in the capital. Next to a myriad of selection of Indonesian cuisine and

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regional specialties, there are also international foods, especially Chinese, Japanese, Korean, Thai, Indian, American, French and Middle Eastern. NEW CONVENTION CENTERS RechargExpo Southeast Asia 2011 will hold in new convention centers, Jakarta International Event & Convention Centre. Over the past few years, JITEC ( Jakarta International Event & Convention Centre) has become one of the most prestigious convention centers in Jakarta. It’s designed to accommodate different settings of events and various styles of atmosphere, all in one vast indoor facility. JITEC has the best-equipped facility and the latest innovation in multifunction hall. They specialize in multi-purpose convention and exhibition centers, dinner theatres, corporate functions, and large-scale cultural events.

Make Your Plans Today!

For additional information, please visit our website: www.rechargeasia.com or contact:

In the USA Ms. Sunny Sun, Director RECHARGE ASIA 5091 Walnut Grove San Gabriel, California 91776 Tel: 626.309.0858 Fax: 626.451.0179 e-mail: sunny@rechargeasia.com www.rechargeasia.com In Asia Ms. Jessica Hao, Sales Representative RECHARGE ASIA China Office: Tel: +86.10.5126.5580 Fax: +86.10.5885.8747

Indonesia Office Tel: +62.21.612.5668 e-Mail: info@rechargeasia.com Attendees: For registration details, visit: www.rechargeasia.com

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Industry Leaders Give Thumbs-Up to Asia Imaging Fair 2011 We asked imaging industry experts to comment on Recharge Asia’s international Asia Imaging Fair (AIF) held in Beijing from April 27 - 29, 2011. Here are some of their responses: RechargeAsia Magazine publisher, Sunny Sun said: “Through this Beijing international Exhibition, we will create a brand new and unique market platform for the imaging supplies industry, For the field of government procurement, the AF Exhibition will promote desktop and console copiers, narrow- and wide-format printers and other multi-purpose devices. Indeed, it will bring imaging industry officials from around the world to the doorstep of government procurement professionals in Beijing.” Zuhai YiDemei’s General Manager, Mr. Wang Xiaoping said “This is one of the few Expositions organized by forces both at home and abroad. We will bring our copier expertise and many years of experience to this event, so that we can expand the scope of our own business. At the same time, we will also invite long-term imaging supplies partners in Russia to attend the Exhibition with a display of their office equipment and supplies.”

Ms. Li Bingshu, President of Tianjin Modern Office Equipment noted, “This is the only event to choose Beijing, the heart of China, as the venue for an international Exhibition. We shall bring our years of training and skills in copiers, printers and office equipment to fully support this worldwide event.” Engineering Society Chairman, Liu Shuguo promised, “The National Copy Engineering Society will give its full support to the 2011 Exhibition in Beijing,” He added, “We will also bring to the event the many years of experience in hard copy and imaging technology that were developed by the national industry here in China.” Mr. Wang Xuewen, General Manager of the Han Group, commented “The Han Group will participate in this AIF Exhibition with the display of our machines, supplies, and a range of other products. We envision a tremendous market potential for Northern China, and attach great importance to the promotion of this Expo platform in Beijing.” China Electronics Corporation’s Manager, Chen Dazhi, asserted that “The AIF will be China's biggest advertising opportunity because it is located at the National Conference Center in Beijing. At this event, we will welcome 20,000 inkjet and toner professionals into the AIF Hall.” Regarding Beijing AIF, Tianjin Central Electronics Chairman, Jiao Yanhe, remarked, “We are determined to participate in this Exhibition and will invite customers to our doorstep to discuss business at that venue.” Office Equipment Purchasing magazine publisher, Feng Kai, observed, “At this AIF Exhibition, dealers will be invited to consider opportunities in the office supplies business as an additional sales channel. We will also invite purchasing agents and decision makers in state and government bodies, in enterprises and institutions across the country, to participate in this unique Exhibition.” RechargeAsia Magazine, General Manager, Zhang Shanghong, stressed that “At the AIF Exhibition, we will share discussions and meetings regarding the government procurement process. These sessions will ensure delegates are schooled in easy access to government procurement markets. This training will give them the green light to opening up government procurement for the office supplies market. ” 28

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Lodsys Files Patent-Infringement Suit against Brother, Canon, HP, Samsung, and Others new pre-programmed interactions from the vendor for future interactions with the user. Printer products that Lodsys claims infringe the ‘565 patent include the following: • The Brother MFC-9840CDW and other Brother printers

A Marshall, TX-based company that owns and licenses some patents hopes to drag various printer OEMs and technology firms to court

On February 11, Lodsys LLC, a Marshall, TX-based company, filed a patent-infringement lawsuit in the United States District Court for the Eastern District of Texas. The complaint names as defendants some big names from the printer and information technology (IT) industries, including Brother International, Canon U.S.A., HewlettPackard (HP), Hulu, Lenovo, Lexmark International, Motorola Mobility, Novell, Samsung Electronics, and Trend Micro. Some of the products that Lodsys claims infringe its intellectual property include printers and MFPs that use software that shares with the vendor information about supplies usage and/or helps users order supplies online. Some of the allegedly infringing MFPs use software that helps users to easily access various MFP functions or so-called Universal Print Drivers. Little information is available about Lodsys other than that it licenses technology invented and patented by Dan Abelow, who also has his own website for an intellectual properties company called Computing ver. 2 (Cv2) and a consulting company called Breakthrough Usability. Another Marshall, TX-based company called Webvention, LLC owns another of Mr. Abelow’s patents, but the patent owned by Webvention is not a part of this lawsuit. Altogether, Lodsys claims that the defendants infringe three of its patents. The first of these patents is of the most interest to those following the printer and supplies industries. Lodsys accuses Brother, Canon, HP, Lenovo, Lexmark, Motorola, Novell, Samsung, and Trend Micro of infringing U.S. patent 7,620,565, “A Customer-Based Design Module.” It seems that this patented technology uses a combination of computer hardware, software, and communications technologies to construct a communication network that interacts with a user, gathers information from the user, communicates with the product’s vendor, and receives 30

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with Brother Control Center software. Brother’s Contol Center software is a utility that allows users to easily access a MFP’s most used applications. • The Canon PIXMA MG5220 and other Canon printers with PIXMA Extended Survey Program and Solution Menu EX driver. Canon’s PIXMA Extended Survey Program is an optional utility that apparently collects information on the printer’s ID number, installation date and time, ink use, number of sheets, printed, maintenance information, OS version and language and sends the information to Canon via the Internet. Canon’s Solution Menu EX dialog box leads users to documentation, utilities, and help files. • The HP LaserJet Pro P1102w, LaserJet Pro M1212nf, and other HP printers with SureSupply. HP’s SureSupply alerts users when they are running low on ink or toner and helps users find and shop for the correct OEM cartridge(s) online. • The Lexmark Pinnacle Pro901 and other Lexmark printers with Lexmark SmartSolutions and Lexmark Printer Home. Lexmark’s SmartSolutions are a set of solutions that can be downloaded from Lexmark’s website to create one-touch solutions for repetitive copying, scanning, and printing tasks or for viewing RSS feeds, Google Calendar, and online photo albums from the printer control panel. Lexmark Printer Home is software for accessing advanced scanning functions. • The Samsung CLX-3175FW, ML-3471ND, CLP-315, and other Samsung printers with Samsung Universal Printer Driver. Samsung’s Universal Print Driver enables users to print to any Samsung device without having to install a driver for every networked printer. Lodsys also alleges that Brother, Canon, HP, Hulu, Lenovo, Lexmark, Motorola, Novell, Samsung, and Trend Micro have infringed U.S. patent 7,222,078, “Methods and Systems for Gathering Information from Units of a Commodity Across a Network.” The patent covers a system for receiving at a central location information generated from two-way local interactions between users and a user interface. The Brother, Canon, HP, Hulu, Lenovo, Lexmark, Motorola, Novell, and Trend Micro products said to infringe are computer servers used to collect data. Samsung’s allegedly infringing products are both computer servers and Samsung cell phones with Samsung Media Hub. A third and final patent that Lodsys claims that only

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Lodsys Files Patent-Infringement Suit against Brother, Canon, HP, Samsung, and Others

Samsung and Trend Micro have infringed is U.S. patent 5,999,908, “Customer-Based Product Design Module.” The plaintiff says that the infringing products are website surveys. Lodsys is requesting a permanent injunction to prevent further sale of infringing products and to be awarded damages, treble damages, attorney’s fees, and court costs. We would imagine that given the numerous companies it is suing and the numerous products Lodsys claims infringes its technology, the company hopes to recover a hefty amount in damages or settlements from the defendants. We are also sure that the printer OEMs and other technology firms named in the suit already have their lawyers hard at work

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closely examining the patents to defend themselves in this lawsuit. Although no non-OEM supplies firms are named in the suit, we are sure they too will be following this case with interest. Software such as HP’s SureSupply boosts sales of OEM cartridges by making it quick and easy to order OEM supplies. An injunction on this software can only help non-OEM supplies vendors’ sales. We will report more on developments in this case as they unfold. Editor’s Note: Reprinted, with permission, from Februar y 14, 2011 Internet posting under “News Briefings” by Actionable Intelligence.

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Worldwide IT Spending Out-Performed Expectations in 2010 Global spending on information technology (IT) surged to its fastest rate of growth since 2007 last year, driven by pent-up demand for hardware upgrades and infrastructure investment after the financial crisis and global recession of 2009. According to the new International Data Corporation (IDC) Worldwide Black Book, the global IT market grew by 8% year over year to more than $1.5 trillion at constant currency. Including telecom services, the overall information and communications technology (ICT) market grew by 6% to almost $3 trillion in 2010. Hardware spending led the way, as a major capital spending cycle saw IT spending on computer systems, peripherals, storage, mobile devices, and network equipment increase by 16% to more than $661 billion, the fastest rate of growth for hardware investment since 1996. Storage spending grew by 14%, servers by 9%, and PCs by 11%. “Like the global economy, the global IT industry performed better than expected in 2010,” said Stephen Minton, vice president of IDC's IT Markets and Strategies Group. “With business profits and stock markets back into a cycle of growth, many organizations took the opportunity to make up for lost time by upgrading mission critical systems and infrastructure over the course of the year. While downside macroeconomic risks are still present, we entered 2011 on the back of a resounding rebound for the technology industry.” The pace of recovery was more robust than after any previous economic recession, in spite of the severity of the 2008/2009 financial crisis. Spending on software and services, while lagging the pace of hardware investment, also returned to positive growth of 4% and 2% respectively. This is set to accelerate in 2011, as investment in new IT projects (including rapid adoption of cloud computing) begins to make up for an inevitable deceleration in the pace of capital spending by the end of the year. The overall IT market will grow by 7% this year to $1.65 trillion with another year of double-digit growth for hardware spending (10%), while software and services markets will increase by 5% and 4% respectively. “The global economy could still be a wild card,” said Anna Toncheva, program manager and economist in IDC’s IT Markets and Strategies Group. “The sovereign debt crisis in Europe may raise its head again, and we still lack sufficient visibility into many variables to be sure that a double-dip recession will not occur. However, the consensus opinion is currently that such a downturn is much less likely now than six months ago, and this continued economic stability will provide the foundation for another year of strong growth in the IT industry.” The U.S. IT market grew by 6% in 2010, and will expand by another 5% in 2011, but emerging economies are again leading the way and driving the overall growth of the global industry to higher levels. The Asia/Pacific region, excluding Japan (APeJ), saw growth

of 13% last year, which will be followed by a 10% increase in 2011. Double-digit growth is also forecast in Central & Eastern Europe, Latin America, and the Middle East & Africa. Meanwhile, other mature economies including Western Europe, Japan, and Canada will continue to expand at a lower but sustainable rate of growth, much like the U.S. High levels of unemployment will continue to inhibit overall IT investment in many of those countries, but positive drivers will include adoption of cloud computing, the continued proliferation of mobile devices, and investment in new software analytics tools. “Last year was a big year for the technology industry,” said Minton. “Some of the growth was just a bounce back from the declines of 2009, when the market declined by 4%, but there was also a very real surge of demand as businesses around the world continue to deal with the issue of managing, storing, securing, and analyzing the increasing flood of digital information that is resulting from the proliferation of mobile devices and embedded computing platforms. As long as the economy remains stable, we look forward to another strong year of investment in 2011” For more information please visit the website of www.idc.com

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InfoTrends Reports European Printing Industry Remains Sizable According to InfoTrends recent forecast, Sizing the European Printing Industry, the printing industry is quite a sizable business with a total of almost €150 billion. Commercial printers account for the bulk of shipments, with more than half of that revenue. Inhouse printing sites and packaging printers add about 10% each to the total European revenue, while other types of establishments contribute significantly less. Number of Establishment Share by Type

“Understanding the number of establishments that produce print, at a cost or for-a-profit, is an important requirement for any print-related market sizing, planning, and forecasting project,” commented Ralf Schlozer a Director at InfoTrends. “With the printing industry undergoing significant consolidation, we conducted this research to provide an update from the work we did in 2004 on the number of active printing establishments in Western Europe.” InfoTrends’ Sizing the European Printing Industry forecast provides an overview of the size and structure of the Western European printing and related industries, including the number of establishments and the value of shipments. Much of the data is based on official statistical sources, which have been assembled and edited by InfoTrends to make the data comparable across countries and industries. Additional information about InfoTrends is available on the Web at www.infotrends.com.

Technology Advances Drive Growth in the Wide Format Aqueous Inkjet Market According to InfoTrends latest forecast, product enhancements to wide format aqueous printers that include greater speeds, higher image quality, and greater functionality will help drive market growth over the next several years. This growth will be seen in all three segments of the market – creative, technical, and graphics. Wide format aqueous inkjet is valued at more than $4.5 billion in 2010 and, in total, the market is expected to grow at a compound annual growth rate (CAGR) or 5.4% from 2009-2014. Tim Greene, Director of InfoTrends Wide Format Printing Group, commented, “Aqueous inkjet is the most flexible wide format printing technology, able to print the widest variety of applications onto the widest array of media. The printers also have a low initial investment level, some with prices as low as $2,000$3,000. Combine this with a steady stream of technological advancements and you broaden the appeal of aqueous inkjet to new market segments creating a large and relatively stable market over the forecast period. ” The most compelling technological advancement in the graphics market has been the addition of HP’s Latex print technology, which enables indoor quality and outdoor durability with lower cost to print and diminished environmental considerations. Other 34

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vendors have followed suit and introduced inks with similar properties to HP’s Latex ink. The addition of these “durableaqueous” inkjet printers is expected to be the major driver of growth in the wide format aqueous graphics market. In the technical segment, there is a trend towards higher levels of color use, which combined with low priced hardware, economy print modes and greater print speeds help aqueous inkjet overcome some of the historical limitations of inkjet in the production areas within the technical segment. InfoTrends’ new report, Wide Format Aqueous Inkjet Market Forecast, discusses this and other growth drivers affecting this large and complex market. The report provides forecast figures for the aqueous inkjet market for the period from 2009 to 2014. It presents numbers for hardware, ink, and media and offers a detailed breakdown in terms of the technical, creative, and production graphics market segments. Additional information about InfoTrends is available on the Web at www.infotrends.com.

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7 Ways To Make Your Email Marketing Mobile Ready By Curt Keller, CEO and founder of Benchmark Email Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. Right this minute, your email subscribers are accessing your emails on iPhones, Droids, Blackberries, Tablets and… oh yes… desktop and laptop computers too! Assuming that everyone who is reading your email marketing campaign is doing so on the same Samsung 27 inch flatscreen desktop computer monitor that was used in the marketing department to compose the campaign is not only a fallacy, but can also spell doom for your entire promotional email efforts. The sheer number of different display formats out there defy description and comprehension. At last count there were more than 2,000 different mobile web enabled devices available on the international marketplace and more were being added each and every day. If all of these devices had the same resolution and aspect ratio displays it would be child’s play. The unfortunate reality is that most of them have pixel layouts which are unique to themselves and very different from competing devices… even the ones in their own class! These seven ways to make your email marketing mobile ready will not magically create a wondrous world where all email display screens are standardized, but they certainly will go far in ensuring that your emails can be easily read by the vast majority of your subscribers. 1. Ensure that your preheader is cooperating with your subject line Subject line writing is an art as well as a science. Email marketers have become accustomed over the years to pour a great deal of effort and attention to crafting the perfect subject line. After all, it is the traditional way to get your prospect to open the email. If they read a subject line which really grabs their attention, they are more likely to read the email and then consider clicking through to your landing pages. The preheader has conventionally been treated as awkward stepchild of the subject line. It is usually reserved for boilerplate content such as “Having trouble reading this? Click here!” Wise

email marketers are awakening to the realization that with

the proliferation of mobile devices which are emphasizing the preheader as a primary source of information on the yet to be opened email, it is indeed the preheader which can carry valuable content to truly incentivize the reader to open the message. A preheader which reads “Today only 20% discount on Xerox Phaser, HP LaserJet, Brother HL…” certainly is going to interest the reader more than “click here.” It is important to ensure that your subject line and preheader harmonize so that they can have a synergistic effect on each other on devices which are able to display both. It is fully counterproductive for your subject line to promise a laser toner offer while your preheader trumpets a discount on an inkjet printer. Keep your message consistent for best results. 2. Keep it short and simple Your mobile customer really doesn’t want to download an entire white paper on the capabilities of new 15 picoliter printheads. If they really want to read 24,000 words on how to best obtain 200 sq-m/hour in two pass modes, they can go to your website and download the tome so that they can read it on their desktop computer, laptop or tablet. Maintaining your emails short and sweet will encourage your mobile subscribers to keep on reading and avoid the dreaded unsubscribe. 3. Refine your call to action When you are addressing a mobile customer your missive will likely reach them while they are engaged in doing countless different activities. Due to this on the go reality you can be sure that when your prospects start reading your email something will come along to distract them. You can turn this disadvantage into an advantage by crafting truly effective and essentially irresistible calls to action. Mobile devices usually feature extremely limited visual real estate so if you can devise a call to action that is so

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overwhelmingly effective that it really gets those click-throughs flying to your landing page, then you can be certain that it will work phenomenally when read on a larger screen such as a desktop, laptop, or tablet. 4. Ensure cross-platform readability With the dizzying array of types, sizes, and resolutions of screens on everything from huge desktop computer flatscreen monitors all the way down to the smallest smartphone display, it seems that the compilation of the perfect email format which is equally readable on both is somewhat akin to a modern alchemy of turning lead into gold. Many email marketers reactively returned to the 1990s and started sending out plain text only emails in the expectation that everything out there can most certainly display ASCII characters. In their haste these marketers may not have realized that they are thus abandoning two important characteristics which HTML emails have way over plain text: There can be no links in plain text thus URLs have to be copied and pasted into an address bar, and since the only way that homo sapiens has been able to invent in order to determine whether an email has been opened or not is the infamous 1x1 transparent .gif, and no image formats at all can be included into plain text emails. Instead of returning to the Mozilla Middle Ages, a simple HTML version which is specifically designed for mobile browser resolutions and is accessible via a “View Mobile Version” link from your standard email will work just fine and still have active links and open rate tracking. 5. Stretch it vertically, not horizontally Ah, for the good old days when all we had to worry about was whether the email would display better on 1024 x 768 or 800 x 600 pixel resolution CRT monitors! Today the only thing that is certain about the resolution your email will be read on is that it will be different every single time. The typical mobile screen can be counted upon to display approximately 350 pixels square with little difficulty. Although most mobile users won’t balk too much at having to scroll vertically they absolutely abhor horizontal scrolling. The reason for that is simple. If you’re reading an email on a 350 x 350 pixel display which is 350 pixels wide but 1,000 pixels long, you can easily digest it in three vertical segments. But if the email is 700 x 700 pixels, the user will have to horizontally scroll back and forth on each and every single line of your text content. That is an assured one way trip to Deleteville.

becomes de rigeur. Also get into the habit of duplicating your ALT text in the TITLE text part as well. Keep in mind that mice have been left behind on desktops so mobile users have to use their chunky fingers to click on buttons. Follow Apple’s WWDC recommendation of a minimum iPhone button size of 44 x 44 pixels and you won’t frustrate your users who meant to click Open and instead hit Delete. You’ll find that the mobile email marketer’s best friend is one of the many mobile device simulators and emulators which allow you to view your email on an approximation of the actual display so you can judge what you’ve done right and fix what you’ve done wrong. 7. Formats have changed, best practices haven’t Just because display formats have proliferated beyond imagining

does not mean that you can start ignoring traditional best practices. It goes without saying that you should not even remotely think of slipping in a fast one that might violate the USA’s CAN-SPAM or any other jurisdiction’s email legislation. That’s a nearly certain route to massive fines and perhaps a few years behind bars where you can consider the error of your ways. As the mobile device revolution continues to take over the known universe, the key to continuing to engage your subscribers is through strategic planning, consistent testing, and total flexibility. Keep foremost in your mind that the reality of the second decade of the millennium is that your readers are accessing your email on everything as huge as wall-sized HD screens to as tiny as the size of your driver’s license photograph. If you maintain awareness and sensitivity to the vast array of device display configurations that your subscribers are using and ensure that they are all equally comfortable, you are well on the way to conquering Mighty Mount Mobile!

6. Embrace mobile-specific design Some devices simply refuse to automatically load images, so the ALT text becomes even more important. If the image is of a new Ricoh Digital Imaging System, ALT= “Aficio MP C6501SP” 38

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Remax Remixed By Ms. Sunny Sun, Publisher, Recharge Asia Magazine It seems that Remax Europe has settled comfortably into its new home (or cohabitation) at Paperworld Messe in Frankfurt, the chilly albeit central German city. It is Remax’s second year colocating with Paperworld, allowing the show to take advantage of the “paper” crowd while at the same time welcoming back the “reman” crowd. During the four show days, I observed visitors evaluating and scrutinizing each booth and browsing the showcased products. What new things surfaced here? And in which direction will the remanufacturing industry venture in 2011? Here are some of the more prominent exhibitors and what their focus was at Remax Europe 2011: SCC displayed its slogan bright and loud—“Color is the Future!” Driving this point home, their groundbreaking webinar detailed how to remanufacture the HP2600, to date boasting the most impressive selling records for the color printers HP has ever launched globally. Print Rite presented MFS deal packaged for premium toner cartridges and geared toward a streamlined sales channel. Ninestar divided it ’s booth into two parts: one which continued to promote its line of over 1000 compatibles and remanufactured printer consumables; and the other dedicated to its PENTUM printer. Its own brand, “Seine”, is a new type of OEM hardware, aimed at producing best printers to the world stage. APEX’s Mr. Huang joked, summarizing the economic state of the industry, that for the past year, he “lived on soup but that this year [he] would expect to live on some healthy lean meat.” APEX , a leading aftermarket chip maker, has rolled out a series of new toner chips for Samsung, HP, Canon, OKI, and of new inkjet chips for Epson’s new 7-pin series, and Canon’s 550 series. It seems that everyone expects a good, fruitful year to

come, particularly the Asian companies that had quite a significant presence on the show floor. Most of the Chinese exhibitors rushed back to China to celebrate New Year of the rabbit. The Chinese company Ascend, the roller and fuser film company run by the ambitious and young Liu brothers, proudly displayed a b r i g h t re d l a n t e r n a n d a beautiful, well-wishing door sign. In general, the remanufacturing industry is an interesting and robust arena, bustling with largescaled companies that have entered into the large office supply chain distribution channels, and with those small and media remanufacturing companies that support resellers, dealers and distributors who run brick-and-mortar shops and online stores. At the same time, our industry has continued to encounter obstacles at many turns. Over the past year, we have all faced a slow and depressed world economy, continued OEM challenges including their incessant sourcing of core empties and chip technology barriers, and internal consolidations making it yet more difficult for the smaller guys to compete in a crowded market. Like any industry evolving, indeed like most industries in general, gone are the old good days of handsome and hearty margins. The real race comes with much competition. We, as media, promote healthy competition, not one that sabotages the industry. Industry participants must try to find their way among a field that is still lucrative in the European market, the U.S. market, and the emerging markets. Having said that, trade show participation and attendance can surely help secure a spot on the field. Remax Europe, for example, offers a bridge into the European and Middle East markets whereas RechargExpo Southeast Asia continues its exploration of the fast-growing markets of the countries of Southeast Asia.

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ITEX 2011 to Deliver Real Value for All Who Attend In its 11th year and true to form, ITEX is geared to deliver real VALUE – from instructive education tracks on critical topics needing to be addressed (and are) by experts in their fields, to a huge exhibit floor with the newest technologies and professional services offered, to concurrent events, special workshops and forums for attendees to network at and learn from. ITEX, once again, is ideal to find viable and actionable solutions in the channel - and in a short period of time. Power Hour Education Within the ITEX Power Hour education tracks you will find the

most current information to translate to tactical strategies and methods to adopt. From comprehensive to essential solutions, these tracks provide the ammunition that’s needed today to effectively compete in the marketplace. Each session is presented by an industry leader who is an expert in their field and has taken significant measures to develop and deliver the most credible information available to change the course of your business. Learn how to reposition your company’s operations and why your offerings need to become “tactical” to compete in today’s marketplace. Find software programs that offer innovative document management and processes for enhanced workflow solutions, the technologies and products that support them, the latest growth available with managed services, MPS, outsourcing and more. Learn how social networking will ramp up your marketing efforts, and what the next generation is in MNS. Do you really know what to do differently to demonstrate the value of

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your offerings and services? Today, it lies with how you strategically supercharge your company’s services in order to retain customers or lead prospects to your business. The type of business you promote and the components you offer in a revised business model all form the process you will ultimately implement and profit from. The Nation’s Largest Imaging Channel Event That Captures It All: Over 35 Top-Grade Power Hour Sessions in 5 Essential Tracks MPS Strategy Forum In-Depth Pre-Conference Workshops Opening Keynote Session - back for 2011! Expo Floor with Hundreds of Exhibitors Flexible registration options to fit your time and budget Great ITEX Giveaway Presentation of the PIA Awards Concurrent Events Stay Connected the Internet Zone ITEX 2011 Expo & Conference March 22-23, 2011 Washington, DC Walter E. Washington Convention Center *Special Pre-Conference Workshops March 21, 2011 There is more information about the ITEX at www.itexshow.com

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Lyra Presents the 2011 Lyra Imaging Conference in Tokyo, Japan Lyra Research, the digital imaging authority (www.lyra.com), in conjunction with JDS Company Limited, is excited to present the 2011 Lyra Imaging Conference. The 13th annual conference will be held on February 16, 2011 at the Kaiun Club in Tokyo, Japan. This industry-leading event will provide printing and imaging business executives with a framework to set business goals and priorities through Lyra’s extensive forecast data, and in-depth market analysis and assessments. “We appreciate the opportunity to share our knowledge and analysis of the printing and imaging market with business leaders from the industry’s top firms,” said Frank Stefansson, CEO and executive vice president of Lyra Research. “The event agenda delivers comprehensive coverage of the industry, reinforced by Lyra’s original primary research, so that our attendees will leave the conference with keen insight into the latest market trends and developments, what they mean, and how they will impact their growth plans.”

Lyra Research: The Digital Imaging Authority Lyra Research collaborates with imaging industry decision makers worldwide, enabling clients to strengthen their market position and achieve profitable growth. Lyra’s expert analysts and editors help clients devise and implement creative solutions to business challenges, arming them with competitive intelligence, strategic and tactical advice, news and analysis, and market forecasts. Since 1991, Lyra’s custom research and consulting, advisory services, award-winning journals, and innovative events have set the standard for analysis of imaging hardware, consumables, and digital photography markets. Visit www.lyra.com to learn more about how Lyra can be your strategic business partner.

2011 Lyra Imaging Conference Agenda Highlights The 2011 Lyra Imaging Conference includes a day full of insightful presentations by Lyra's top industry analysts: Steve Hoffenberg, Lyra's director of consumer imaging research; • Larry Jamieson, director of Lyra’s Hard Copy Industry Advisory Service; and Jiqiang Rong, Lyra’s director of primary research. • The event’s wide-ranging agenda will explore the following: • The current and future market for office MFPs; • Office supplies trends and end-user supplies usage habits; • What lies ahead for the business ink jet market; • The forces impacting consumer photo output, including digital cameras and camera phones, ink jet devices and paper, and photo books; • The different phases of a managed print services (MPS) engagement and the impact of MPS on companies in health care, manufacturing, finance, and education; • he role of ink jet devices, MPS, and the aftermarket in the Chinese printing industry; • The complexities of the wide-format printing market; • Commercial ink jet printing applications, requirements, and buyers; and • The financial performance and marketing initiatives of copier and printer vendors. Be sure to visit 2011 Lyra Imaging Tokyo Conference for complete event details.

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Canon Announces Two New imagePROGRAF Large Format Printers Canon U.S.A., Inc., a leader in digital imaging, announced two new large format printers - the 44-inch imagePROGRAF iPF8300S and 24-inch imagePROGRAF iPF6300S. These two 8-color large format printers feature similar technology found in the award-winning 12-color iPF8300, iPF6350 and iPF6300 printers, including Canon’s LUCIA EX ink set. These new additions to the imagePROGRAF lineup broaden Canon’s offering to the graphics arts, photo and production markets by setting a new standard for the category by providing an optimal balance of high productivity and exceptional print quality. The new imagePROGRAF models will be showcased at the Wedding & Portrait Photographer International (WPPI) Convention at the MGM Grand in Las Vegas, February 21-23, 2011 in the Canon booth, number 401. Outstanding Print Quality With Canon LUCIA EX pigment ink, professionals can achieve high quality and performance in such printing applications as color or monochrome photography, industrial design and highquality poster production. The new 8-color system, utilized by both models, covers a reproducible color gamut which has been expanded approximately 20-percent beyond previous S-series models. With its new pigment materials and structure, Canon’s LUCIA EX ink set achieves greater shadow details, deeper black density and overall scratch resistance. This ink system works in conjunction with the high-density PF-05 print head featuring Canon’s FINE (Full-photolithography Inkjet Nozzle Engineering) technology with 2,560 nozzles for each color: cyan, magenta, yellow, black, matte black, photo cyan, photo magenta and gray. An additional feature found in the new imagePROGRAF models is a built-in color calibration function which compensates for color variations caused by factors such as age and environmental affects, enabling consistent color representation across multiple largeformat printers or when printing multiple copies. “At Canon, we not only see the importance of providing the tools necessary for capturing an outstanding image but also having a high-quality machine to print the output,” said Jim Rosetta, vice president and general manager, Imaging Systems Group, Canon U.S.A. “The addition of these new imagePROGRAF models

overall speed. With new Fast and Economy print modes, speeds can be achieved up to twice as fast as current 8-color models, helping to enhance overall productivity while also reducing ink consumption by approximately 50 percent. The iPF8300S can produce a B0-sized (39.37” x 55.67”) output in approximately 80 seconds while the iPF6300S can deliver an A1-sized (23.39” x 33.11”) document in roughly 35 seconds. The new S-series printers have doubled their hard drive capacity compared to earlier models now with 160 GB, making it possible to reprint the required number of copies at any time with or without a computer. These easy-to-use imagePROGRAF large format printers have been designed with the workflow of professionals in mind. Raster image processors (RIPs) from a variety of developers are supported for print proofing, design, commercial photographic printing and other applications. In addition, new printers can be introduced without altering the existing workflows with familiar RIPS. Verified RIP developers include CGS, EFI, GMG, ONYX, SAi and Wasatch. When working on a project in the photo lab, studio or agency it is important to have images printed as good if not better than when first captured. Helping to make this process a little easier is the inclusion of a print Plug-In for Adobe Photoshop providing further support for the proofing, photo and 64-bit printing environment. When edited in Photoshop, 16-bit Adobe RGB images can be processed directly to the machines preserving the images wide gamut and smooth gradation. There is also a print plug-in provided for Digital Photo Professional allowing for direct printing of high-quality RAW images helping to preserve overall

further solidifies our position to providing high-quality machines that are easy to use and available at an affordable price.” Enhanced Productivity & Performance Two important attributes users look for when making the decision to purchase a large format printer are high-quality output and

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image quality. Additional software included in the box is Canon’s Accounting Manager and PosterArtist Lite software. About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, businessto-business, and industrial digital imaging solutions. Its parent company, Canon Inc., a top patent holder of technology, ranked fourth overall in the U.S. in 2010†, with global revenues of more than US $45 billion and is listed as number six in the computer industry on Fortune Magazine's World’s Most Admired Companies 2010 list. Canon U.S.A. is committed to the highest levels of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. At Canon, we care because caring is essential to living together in harmony. Founded upon a corporate philosophy

of Kyosei – “all people, regardless of race, religion or culture, harmoniously living and working together into the future” – Canon U.S.A. supports a number of social, youth, educational and other programs, including environmental and recycling initiatives. † Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. * Pricing subject to change at any time. Actual prices are determined by individual dealers and may vary. Additional information about these programs can be found at www.usa.canon.com/kyosei.

Ikon Office Solutions Signs Agreement as Exclusive Distributor of Remloxtm IKON adds data forensics solution to IKON Litovation SolutionsSM eDiscovery suite of services Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions, announced that IKON Office Solutions, a Ricoh company, has entered into an agreement with Hill Schwartz Spilker Keller LLC (HSSK) to be the exclusive provider of Remlox remote acquisition technology in the United States. Remlox is a patent pending PC data forensics software product developed by HSSK. As the exclusive provider of the Remlox technology in the U.S., IKON leverages HSSK’s broad expertise in collection and data processing along with their innovative t e c h n o l o g y. U t i l i z i n g t h e R e m l ox technology allows IKON’s customers to save time and money while acquiring data related to litigation or related investigations in a defensible manner. The Remlox technology is designed to “self-collect” a complete sector-by-sector forensic image of a personal computer hard drive, allowing custodians to gather and transmit evidence without sending computer forensic experts to the client’s

premises. IKON has utilized the Remlox technology for two years and now includes it as part of its IKON Litovation Solutions eDiscovery suite of services. Because the Remlox technolog y is deployed using existing courier services and can be

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activated by the custodian, acquisitions can be performed quickly in even the most remote locations at a fraction of the cost of more traditional methodologies. The combination of the Remlox software, HSSK’s accredited computer

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forensics lab and IKON Legal Document Services provides a complete solution for the collection, verification, logging and auditing of electronic data. To gather information from a personal computer, Remlox is couriered to a custodian on an encrypted USB device. The custodian attaches the unit to the computer and Remlox automatically creates a complete physical hard drive image. A Chain of Custody form is then completed and the unit is sent back to HSSK’s forensics lab where certified professionals use the acquired data to perform verification and preliminar y electronic data discover y services. IKON professionals manage and integrate the process with other services to provide a total solution. “We have responded to our customer’s collection needs by providing exclusive access to the Remlox remote acquisition technology. It will be a core solution in the IKON Litovation Solutions eDiscovery suite,” said Eric Wangler, Vice President, IKON Legal Enterprise Solutions. ”The collection process is quick, convenient and saves money by reducing travel expenses and expert onsite fees for forensic engineers. Additionally, the acquired data cannot be changed so the collection process is defensible in court.” “The Remlox technology is a forensically sound ‘self-collection’ tool that has been used in more than 18 countries for forensic acquisition of computer systems in support of clients involved in numerous discovery matters,” said David Greetham, Managing Director of the Computer Forensics & E-Discovery Group at HSSK, developers of the Remlox tool. “In one example, the technology was deployed by IKON for a large pharmaceutical company that needed to quickly and inexpensively obtain forensic images from literally hundreds of salespeople in different locations throughout the United States. The result far exceeded ever yone’s expectations. Partnering with IKON, the largest provider

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of legal document services in the U.S., will help us quickly spread the benefits of the Remlox technology to a wide audience.” IKON Litovation Solutions is a suite of best-in-class technologies that provides customers with customiz ed suppor t throughout the entire electronic discovery reference model including data forensics, electronic discovery, document imaging, document coding and web-hosting. These technologies are part of IKON Legal Enterprise Solutions’ comprehensive por tfolio of document management products and services designed to help law firms and corporate counsel manage their entire document workflow, from on-site copy and mail centers, to off-site imaging and processing work and other litigation support services.

About HSSK HSSK (www.hssk.com) was formed in 2001 through the merger of the practices of Schwartz, Spilker & Company and Hill Valuation Group. HSSK has offices in Houston, Dallas and Washington, D.C. serving clients throughout the United States and internationally. The firm has a reputation of going beyond the routine

to provide an extra dimension in quality, effort and service for its clients. About IKON IKON Office S olutions, Inc. (www. i k o n . c o m ) , a R i c o h c o m p a n y, i s a leading provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates

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copiers, printers and MFP technologies, and document management software and systems, to deliver tailored, high-value solutions, implemented and supported by its team of ser vices professionals. IKON leverages the manufacturing and engineering expertise of Ricoh, a more than $21 billion global technology innovator, with the experience and reach of its locally based sales and services teams, to provide end-to-end solutions and one of the industry’s broadest portfolios of document management services, including on-site and off-site managed services, technical ser vice and support, and customized workflow design and implementation. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion. Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America. Information about Ricoh’s complete range of offerings can be found at www.ricoh-usa.com.

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Ricoh Introduces New Aficio MP C2051/MP C2551 Color Digital Imaging System Reliable color, powerful management tools, exceptional performance, environmental friendliness, and the ability to print from anywhere Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced the availability of the Aficio MP C2051/MP C2551 Color Digital Imaging System. Ideal for small businesses and workgroups, this multifunction product (MFP) gives users the ability to handle all of their document-related processes with many features in a compact design. The Aficio MP C2051/MP C2551 is engineered to keep pace with the way small companies do business. With the continued growth of the mobile workforce, printing on the go has become a necessity. Ricoh HotSpot MFP technology is available on the Aficio MP C2051/MP C2551, allowing mobile users to print from a handheld device or smartphone without extra drivers or software. In addition, the system also offers print and copy output speeds of 20 and 25 pages-per-minute, respectively, in either full-color or black and white. Both models have fast first-copy times of 6.4 seconds for black and white, and 9.2 seconds for full-color documents. “Small companies are greatly focused on running business without interruption to their day-to-day operations,” said Shun Sato, senior vice president, Marketing, Ricoh Americas Corporation. “The Aficio MP C 2 0 5 1 / M P C 2 5 5 1 s t re a m l i n e s complex workflows into a compact system that requires less time to create and manage documents, which ultimately frees up resources and increases productivity.”

preset user interface drivers, an innovative Mail-to-Print feature that prints PDF or JPEG attachments instantly by sending an email directly to the MFP, and optional Print From/Scan-toMedia which allows users to easily output and capture documents using a USB drive or SD card.

Productivity

and highly predictable.

The Aficio MP C2051/MP C2551 offers a total paper capacity up to 1,600 sheets and accepts a wide variety of paper types and weights. Adding to its paper handling capabilities is a standard 50-Sheet Automatic Reversing Document Feeder, an optional 500-sheet internal finisher with automatic stapling and optional 2or 3-hole punching, and an optional envelope feeder tray. Whether simple or complex, many tasks are made easy with the Aficio MP C2051/MP C2551’s intuitive 8.5” full-color LCD display. Users can access many time-saving features, such as Scanto-Email, Scan-to-Folder, and Scan-to-FTP. Workflow is further streamlined with icon-driven, one-click PCL6/PostScript®3™ 50

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Security The Aficio MP C2051/MP C2551 offers a great line of defenses in safeguarding both printed and electronic documents. Sensitive information is protected using the standard DataOverwriteSecurity System (DOSS) that automatically overwrites the hard drive when activated after each job, while standard HDD encryption when activated allows users to protect their data, even if the hard drive is stolen. Further security measures can be taken with encrypted PDF transmission via Scan-to-Email and Scan-to-Folder, and S/MIME encr yption to protect emails from unauthorized network interception. Additionally, login and IPP passwords are made difficult to compromise with the Scan-to-Webmail feature. System Management The Aficio MP C2051/MP C2551 allows companies to set output limits, control costs, and reinforce economical supply usage by assigning amounts of output or color usage on an individual or group level with the Quota Setting feature. This function helps to manage output, while keeping supply costs low

Sustainability The Aficio MP C2051/MP C2551 maintains Ricoh’s commitment to environmental sustainability with features such as standard auto duplexing to help lower paper consumption. Additionally, the Aficio MP C2051/MP C2551 offers superior energy efficiency with faster recovery time, which is a requirement of today's fastpaced business environment. With a short recovery time of less than 10 seconds from sleep mode where it only consumes 1 watt, the Aficio MP C2051/MP C2551 achieves one of the lowest Typical Electricity Consumption (TEC) values in the

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Ricoh Introduces New Aficio MP C2051/MP C2551 Color Digital Imaging System

industry* with 1.00kWh and 1.27kWh, respectively, meeting current ENERGY STAR Imaging Equipment specification (ver. 1.2) with wide margins. This is accomplished by an innovative new Color QSU (Quick Start-up) technology with features such as Ricoh’s energy-saving PxP™ Toner. *From “US EPA ENERGY STAR Imaging Equipment Color MFP Qualified Model List,” published January 18, 2011 and available atwww.energystar.gov/products. Aficio MP C2051/MP C2551 was tested in accordance with US EPA TEC procedures. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 74-year-old

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leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion. Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America. Information about Ricoh’s complete range of offerings can be found at www.ricoh-usa.com.

Xerox Introduces Five New SMB Products Xerox launched five new color products designed to help small and medium sized businesses keep costs down and productivity up. The new models all feature Xerox’s EA Eco toner technology, offered in Xerox’s professional graphic-arts models. The EA Eco toner fuses at lower temperatures and all five devices offer a print resolution up to 600 x 600 x 4 dpi delivering 16 shades of color per pixel while saving businesses electricity and money.

The Phaser 6010n is a single function color LED printer designed with small office and workgroups in mind. It offers a compact footprint while still providing print speeds up to 15 ppm in black and 12 ppm in color, a monthly duty cycle up to 30,000 pages, a 150-sheet paper cassette 52

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and 10-sheet multipurpose tray, a 384 MHz processor with 128MB memory standard and built-in networking. Quick Facts - Phaser 6010 Color: up to 12 ppm Black: up to 15 ppm Maximum paper size: 8.5 x 14 in. Print resolution: up to 600 x 600 x 4 dpi Standard paper capacity: Main Tray: 150 sheets, Bypass Tray: 10 sheets Manual two-sided printing 384 MHz processor 128 MB memory Windows (including 7) and Mac compatible Minimum dimensions (w x d x h): 15.5 x 12 x 9.2 in. (394 x 304 x 233 mm) Power requirements: 120 V, 50/60 Hz The Phaser 6010n is the entry level unit starting at the suggested retail price of $299. The single function Phaser 6505 series is available in two units, the Phaser 6505n and the Phaser 6505dn, with the main difference being that the Phaser 6505dn includes automatic duplexing for $100 more. Both units offer print speeds up to 24 ppm in both black and color, a monthly duty cycle up to 40,000 pages, a 250-sheet paper cassette with a single sheet manual feed, a 400 MHz processor with 256MB memory standard and built-in networking. www.rechargeasia.com

The WorkCentre 6505 series is the multifunction version of the Phaser 6505 series. It also comes in two models, the WorkCentre 6505n and the WorkCentre 6505dn, and features identical print speeds, monthly duty cycle, standard paper capacity and built-in networking. But the WorkCentre 6505 models also offer print, scan, copy and fax capabilities along with a 35-sheet automatic document feeder, a 533 MHz processor and a scan resolution up to 1200 x 1200 dpi.

Both the Phaser 6505 and WorkCentre 6505 series offer a 1-year on-site warranty along with an optional 250-sheet drawer, high capacit y toner and upgradable memory to 768MB. The Phaser 6505n and Phaser 6505dn are available for the suggested retail price of $399 and $499, respectively. The WorkCentre 6505n and 6505dn are available for the suggested retail price of $649 and $749, respectively.

OEM UPDATE

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Remanufacturing the HP LaserJet P1606 Series Toner Cartridge CE278A By Mike Josiah and the technical staff at Uninet Imaging A division of Summit and Uninet Products

Mike Josiah Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows. In May 2010, Hewlett Packard released the LaserJet P1606 printer. The HP-P1606 series of laser printers are based on a 25 ppm, true 600dpi Canon engine. These cartridges use a chip that controls the toner low functions. The CE278A is rated for 2,100 pages. The printer itself has a very small foot print. It’s a nice small office/home machine. The memory is fixed and not expandable at 32Mb. The recommended monthly volume is from 250-2000 pages/month. These machines also have a new feature called “Smart install” the printer driver is built into the printer so no drivers need to be installed. Just plug in the USB or Ethernet cable and you can start printing! The printer when new comes with a starter cartridge that is rated for 1000 pages at 5% coverage, so your customers will be coming to you fairly quickly! The starter cartridges and replacement CE278A (2100 page) cartridges are physically the same so you can make a standard cartridge from the starter. So far there are two printers based on this engine. The P1606 and the P1566 (Sold in Asia). The new cartridge is a modified version of the older P1006 cartridges. In fact many parts for those cartridges work in these also. Cartridge troubleshooting as well as running test pages, cleaning pages and some simple printer troubleshooting will be covered at the end of this article. The theory for these cartridges is a little different from past versions so we have covered it here. You don’t have to know the theory to remanufacture cartridges, but it sure helps if you have a problem. Troubleshooting time can be dramatically reduced. Cartridge Theory: Figure A gives a nice block diagram of the printing process The image formation process consists of a series of steps.

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Figure A In the first step, the Primary Charge roller (PCR) places a uniform negative DC Bias voltage on the OPC drum surface. The amount of the negative DC Bias placed on the drum is controlled by the printer’s intensity setting. This process is part of the latent Image formation block. See Figure B

Figure B In the second step, the laser beam is fired onto a rotating mirror (called the scanner). As the mirror rotates, the beam reflects into a set of focusing lens. The beam then strikes the OPC’s surface, which neutralizes the negative charge on the drum and leaves a latent electrostatic image on the drum. The laser unit actually

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Remanufacturing the HP LaserJet P1606 Series Toner Cartridge CE278A

fires 2 beams. The service manual does not mention the second laser beam at all, but at this point we are not sure if the second laser actually helps erase any residual charges on the drum or helps speed up the printing process. We are leaning towards the second laser helping to erase any residual images as other recent Canon based engines also use the dual laser for this. See Figures C & D

Continued

roller sleeve. This signal decreases the attraction of the toner to the Magnetic Roller sleeve, and increases the repelling action of toner against the areas of the drum that was not exposed to the laser beam. This AC potential improves the density, and contrast of the toner on the printed page. See Figure E

Figure E As the laser exposed areas of the OPC drum approach the magnetic roller, the toner particles are attracted to the drums surface due to the opposite voltage potentials of the toner, and laser exposed surface of the OPC drum. In the fourth step (transfer block) the toner image is then transferred to the paper as it passes below the drum by the transfer charge roller, which places a positive charge on the back of the paper. This positive charge causes the negatively charged toner on the drumâ&#x20AC;&#x2122;s surface to be attracted to the page. The small diameter of the drum, combined with the stiffness of the paper causes the paper to peel away from the drum. See Figure F

Figure C

Figure D The third step (developing block) is where the toner image is developed on the drum by the developing section, (or supply chamber), which contains the toner particles. The toner is held to the magnetic roller sleeve by the stationary magnet inside the sleeve, and a DC bias voltage supplied by the high voltage power supply. This DC bias voltage is controlled by the printerâ&#x20AC;&#x2122;s density setting, and causes either more or less toner to be attracted to the drum. This in turn will either increase or decrease the print density. Both the Primary Charge roller and magnetic roller DC Bias voltages are controlled by the printerâ&#x20AC;&#x2122;s density setting. The amount of toner on the magnetic roller sleeve is also controlled by the rubber Doctor blade, which uses pressure to keep the amount of toner on the magnetic roller sleeve constant. This blade also causes a static charge to build up on the toner, which helps keep the coating of toner even, and allows easy transfer to the OPC drum. At the same time an AC signal is also placed on the magnetic

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Figure F In the fifth step (also part of the transfer block) the paper separates from the drum. The static charge eliminator weakens the attractive forces between the negatively charged drum surface, and the positively charged paper. This prevents toner dropouts onto the paper at low temperatures and humidity and also prevents paper from wrapping around the drum. In the Sixth step the image is then fused on to the paper by the fuser assembly, which is comprised of the upper fixing film assembly and the lower fuser roller. The paper passes between a heated upper fixing film assembly and a soft lower rubber roller. The upper heated element then melts the toner into the paper. The fixing film assembly consists of a Teflon sleeve with a ceramic

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heating element inside. These fusers are a bit different in that they have a Brush which has a DC Bias charge on it to help keep the film clean. See Figure G

and the laser unit are used for this. The Primary Charge Roller places an AC voltage across the drum surface and the laser unit’s

Figure H Figure G In the Seventh step the OPC drum is cleaned. On average, approximately 95% of the toner is transferred to the paper during the print cycle. As the drum rotates during printing, the remaining 5% of the toner that is on the OPC drum is cleaned off the drum by the wiper blade. It is then guided into the waste chamber by the recovery blade, and stored in the waste chamber. See Figure H Step 8 is where the residual charge is eliminated. Both the PCR

second beam erases and residual charges left on the drum. This drum charge elimination is only turned on during the last rotation period of the drum. Figures I-P show the differences from another newly released cartridge for the HP P1102 series of printers, the CE 285A cartridge. Neither of these two cartridges are compatible with the P1006(CB435A) or P1505(CB436A) cartridges. They are all physically different.

Figure I

Figure L

Figure O

Figure J

Figure M

Figure P

Figure K

Figure N www.rechargeasia.com

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Remanufacturing the HP LaserJet P1606 Series Toner Cartridge CE278A

Continued

Supplies required HP-P1606 toner New Drum Replacement chip (Dedicated) Wiper Blade Dr. Blade Magnetic roller Sealing Strip Cotton Swabs Isopropyl Alcohol Drum Padding Powder Conductive Grease

Figure 3

5) Remove the PCR and clean with your standard PCR cleaner. See Figure 8

Tools Required Phillips head screw driver. Small Common screw driver Needle nose pliers Jewelers Screwdriver set 1) With the handle facing you, Remove the Right side screw and end cap from the cartridge. Be careful of the drum cover spring! Remove it with the end cap. See Figures 1 & 2

Figure 7

Figure 4 the left side. Separate the two halves. See Figures 5 & 6

Figure 8 6) Remove the two screws and the wiper blade. See Figure 9

Figure 1

Figure 5 Figure 9

Figure 2 2) With the pair of needle nose pliers, release both the hopper tension springs. See Figures 3 & 4. 3) Slide the waste/drum section over to 58

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Figure 6 4) On the waste/drum section, lift the drum up from the gear side. Twist and remove from the hopper. See Figure 7 www.rechargeasia.com

7) Clean out all the waste toner from the hopper. Be careful not to damage the recovery blade located next to the wiper blade. If this blade is bent in any way, the cartridge will leak. Make sure the wiper blade foam seals are clean. See Figures 10 & 11 8) Coat the new/cleaned wiper blade with your preferred lubricant. Install the wiper blade and 2 screws. See Figure 12 9) Install the cleaned PCR. Place a small

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conductive grease on to the metal drum axle. See Figures 14

Figure 10

Figure 17 Figure 14 11) Install the new/cleaned drum hub side first. See Figure 15

Figure 11

Figure 18

Figure 15 12) Place the waste/drum section aside. 13) On the toner supply chamber right side, Remove the two screws and end cap. See Figure 16 Figure 12

Figure 19

amount of conductive grease on to the black holder side of the shaft. Just a small amount of grease is more than sufficient. See Figure 13

fragile. See Figures 20 & 21

Figure 16

Figure 13 10) P lace another smal l amount of

14) Remove the gears from the hopper as shown; Leave the large auger gear in place. See Figures 17 & 18 15) Remove the single screw and end from the opposite side. See Figure 19 16) Remove the magnetic roller assembly. Be careful of the bushings! They are very www.rechargeasia.com

Figure 20 17) Remove the doctor blade and two screws. See Figure 22 18) Clean out all the remaining toner RECHARGEasia

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Remanufacturing the HP LaserJet P1606 Series Toner Cartridge CE278A

Continued

20) When a seal becomes available, remove the seal port plug, and install the seal. Bring the tail out through the seal port hole. Install the plug. See Figures 25 & 26

Figure 21

Figure 28

Figure 25

Figure 22 from the hopper. Make sure the magnetic roller seals and the doctor blade seals are all clean. See Figure 23

Figure 29

Figure 26 21) Install the left side end cap and screw. Make sure the small contact piece is installed correctly on the end cap. See Figures 27 & 28. Figure 30

Figure 23 19) Fill the hopper with P1606 toner. See Figure 24

Figure 27

Figure 24

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22) Install the doctor blade and two screws. See Figure 29 23) Install the magnetic roller black bushing side first. Turn the roller until the keyed end locks in place. See Figure 30 24) Install the gears as shown. See Figure 31 www.rechargeasia.com

Figure 31 25) Install the end cap and screws. See Figures 32 26) Place the drum/waste hopper into the toner hopper. Slide it over so the round hinge pins fit into their respective holes. See Figures 33 & 34

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Figure 32

Figure 36

Figure 40

See Figures 37 & 38

Figure 41

Figure 33 Figure 37

Repetitive Defect chart OPC Drum: Upper Fuser Film: Lower Pressure roller: Transfer roller: Magnetic roller: PCR:

75mm 57mm 56mm 39mm 34mm 27mm

Running Test Pages Figure 34 27) Set the hopper tension springs back in place. See Figures 35 & 36

Figure 38 29) Lift up the drum cover sprint tail to fit as shown on the drum cover. Install the screw into the cover. See Figures 39 & 40

Figure 35 28) With the drum cover spring as shown on the end cap, install the end cap. Lift up the tail of the spring to fit onto the hopper.

Figure 39 30) Replace the chip. See Figure 41 www.rechargeasia.com

Test pages must be run from the P1606 menu. Access the Printer Preferences menu, then Services, and Information pages. There are three test pages that can be selected. The Demo, Config, and Supply Status Page. Running the Cleaning Page The cleaning page for these machines can only be run from the Printer menu. HP recommends that for best results, a transparency be used. If a transparency is not available, user copier grade paper with a smooth surface. To run this page, Access the printer preferences. Click on Device Settings. In the cleaning Page area, press Start. The cleaning cycle takes up to 2 full minutes. The page will start and stop. Do not turn the printer off until the cleaning page has finished printing. RECHARGEasia

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Like Hiding A Bomb On A One-Lane Bridge By Jarek Yang, Senior engineer of State Key Laboratory of Fine Chemicals It was almost simultaneously that Lexmark and Samsung released their respective firmware upgrades around the globe. Samsung released the firmware upgrade on its ML1640 and CLP-310 printers, while Lexmark took the same step on those inkjet printers that use their Lexmark 100 ink cartridges. We cannot firmly conclude Jarek Yang whether this apparent coincidence indicates that “Great minds thinking alike,” or that “Birds of a feather flock together!” What is clear, however, is that original equipment makers (OEMs) spare no effort to create obstacles for the compatible manufacturers to overcome while rechargers work diligently to resolve chip encryption and other matters. To analyze the issue further, the objective of the OEM, in seeking patent coverage and installing encrypted chips, is nothing more than to keep its existing market share intact. In the meantime, compatible manufacturers have developed ways to deal with this OEM strategy. Once learned, sophisticated remanufacturers can perform a routine task with ease and there is no doubt that consumers benefit from industry competition. It is well known to the OEMs, that the profit margin of consumables is much thicker than that of the printer hardware. From a technological perspective, Lexmark’s firmware upgrade this time is meaningless for practical applications. It is neither done for improving the technology, nor for upgrading the printer’s function, nor does it make operation of the equipment any easier for the end-user. The only intention of this latest maneuver is to keep refilled, recycled and compatible cartridges away from the market. It is a move that offers no benefit for the environment or the customer, but only creates difficulties for the remanufacturers and their aftermarket territory. There are three ways to solve this problem. One, ignore the firmware upgrade notice and keep on using the compatibles. Two, wait for the new compatible products to appear on the market with updated chip data. The launch of compatible products will be slow and even when the matching compatible products are launched in time, new printers on the market will not able to use them in the short term. However, non-upgraded printers, or printers that have no upgrade functions, can still be served with refilled cartridges. The third solution for the end-user is to continue using 62

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expensive OEM products. Recently, the Office Supplies Fair Association (OSFA) and the Standard Commerce Research Institution (SCRI) have received consumers complaints against this upgrade matter. It is currently under investigation. In my opinion, Lexmark’s action is debatable, controversial and amounts to unfair competition. In any event, there will likely be four possible results of the investigation: First, this upgrade action could be the moat that is hard for compatible manufacturers to cross, and compatibles might either be left in the dust or condemned to following painfully behind these OEM tactical maneuvers. Second, if the effect of this upgrade is as the OEMs have planned, then compatible and recycled products for Lexmark and Samsung cannot be used, and their manufacturers will not be able to survive. Third, by this action Lexmark and Samsung might be found guilty of monopolization, or unfair trade practices. If so, the market will be tough for a while but will eventually open again to the compatibles for fair competition. Fourth, if the courts are acquiescent to this upgrade action then other OEMs such as HP, Canon and Epson might follow the same course. If so, the entire compatible manufacturers could be gone forever. Therefore, Lexmark and Samsung’s upgrade action is just like hiding a bomb on a one lane bridge. On the one hand, Lexmark and Samsung know exactly where the bomb is so they can walk in stride. On the other hand, compatible manufacturers know there is a bomb hidden, but have no idea where it is. Therefore, they dare not go forward, or must proceed at a very slow pace. What does the future hold? Let’s just wait and see what conclusions emerge from the investigation of Lexmark and Samsung’s actions as it is carried out by relevant institutions, such as OSFA and SCRI. Disclaimer: This article represents solely the opinions of the author.

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EFI Executes ERP/MIS Strategy with PrintStream Acquisition Electronics For Imaging, Inc. (Nasdaq: EFII), a world leader in customer-focused digital printing innovation, announced that it has acquired Streamline Development, LLC (“Streamline”). Streamline is the provider of PrintStream ERP/MIS software focused on mailing and fulfillment services for the printing industry. “As our market continues to evolve, we are committed to providing a portfolio of industry leading products allowing customers to choose the right solution for their environment with the consistency of delivery needed for long term success,” said Marc Olin, GM of EFI’s Advanced Professional Print Software division (“APPS”). The addition of Streamline’s customer base and core technology of PrintStream, will allow EFI an even greater focus on providing the industry’s most preferred solutions. “While PrintStream is the first product we have acquired as part of our new consolidation strategy, we will be actively seeking out additional Print ERP/MIS solutions world-wide to consolidate.” added Olin. “By concentrating our investment and efforts on Monarch, Radius, Pace and PrintSmith, we can insure that the largest development and support teams in the industry are delivering the best possible solutions to give our clients the best chance to succeed in today’s challenging business environment.” “The PrintStream team and I are very excited about joining EFI, a leader in ERP/MIS,” added Laurence Snyder, CEO of Streamline. “We look forward to sharing our expertise in the areas of mailing and fulfillment requirements to enhance EFI products.” PrintStream (now “EFI PrintStream”) has several key features and technologies including direct mail and warehouse management/fulfillment tools. EFI will leverage these strengths by offering the PrintStream Warehouse Management/Fulfillment module as an add-on module to a number of EFI’s existing ERP/ MIS products. In addition, Laurence Snyder, the foremost expert on mailing and fulfillment requirements in the printing industry, as well as the rest of the PrintStream team, are now part of the EFI family, and will assist in the development of EFI’s core platforms going forward. EFI PrintStream will continue to be supported, but no longer offered to new customers. Instead, EFI will offer new clients these four ERP/MIS platforms:

• EFI PrintSmith – for on-demand, copy shop and small commercial operations; • EFI Radius – for labels, folding cartons and flexible packaging operations. • EFI has historically supported all of its ERP/MIS offerings for many years even after it stopped actively selling them. For example, the PSI, Logic and Covalent software systems are all legacy ERP/MIS applications that EFI continues to support. For PrintStream clients that wish to move to a new platform, EFI will be offering special incentives to encourage them to transition to one of our four platforms, as well as transition assistance to help make the move as seamless as possible. The EFI annual user conference, Connect, will now include a track for PrintStream customers, covering detailed roadmap information about upcoming releases and what new features and functions are planned over the coming year. About EFI EFI is a world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery® digital color print servers; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems; print production workflow and management information software; and corporate printing solutions. Connect takes place April 26-29 at Wynn Las Vegas and more information is available at www.efi.com/connect.

• EFI Monarch – for larger single and multi-plant operations looking for full workflow automation with specialization in publication, book, direct mail, transactional and large commercial printing operations; • EFI Pace – for mid-market digital, offset, hybrid, wide format and specialty printing operations; 64

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MSE Creates Comprehensive Marketing Piece to Support Its Absolute Color TechnologiesTM Line of Color Cartridges Micro Solutions Enterprises (MSE), the industry leader for Intelligently ReEngineered™ cartridges, has c lear ly recogniz ed that the biggest grow th opportunity for the imaging aftermarket is the untapped reservoir of color laser market share, which the aftermarket enjoys far less than 10% penetration.

In large measure this lack of penetration i s a by p ro d u c t o f p o o r q u a l i t y a n d technology challenges that the market has struggled to overcome. MSE has spent the last 10 years endeavoring to overcome these challenges and to provide the markets first true alternative to high priced OEM color laser cartridges. The culmination of these efforts is MSE’s comprehensive technical response to the historical challenges the market has struggled with; This technical program is called Absolute Color Technologies (ACT). Luke Goldberg, SVP MSE Global says, “This marketing document serves as a primer to understand the historical issues the market has faced with color laser and provides concrete multiple technologies and test protocols that we have patented and deployed that address these issues and finally provide the vehicle for our dealers

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to start capturing the vast color market share we have been missing out on for so long. Although this is a technically based document we felt it necessary to really educate the market as to the tangible differences between our products and others in the marketplace. Even HP has highly technical data on their web about

abstractions such as color toner particle shape and size. In order to combat the onslaught of negative marketing from the OEMs designed to deflate our efforts we need to have documents such as this that clearly show prospective users and dealers what we mean when we say choose quality”. This document can be used by any MSE brand dealer to support the ACT line in conjunction with the ACT/SCS sub brands and an array of marketing literature at our dealers disposal that help educate the market that there is indeed a true alternative to high priced original toner cartridges and that alternative is MSE. About MSE MSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” www.rechargeasia.com

as applied to remanufactured printer consumables which is a protocol

that employs patented technologies, proprietar y processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania.

Note:

If you have any questio n ab ou t th e re ma nu fa ctu rin g technology or if you have oth er pu zz les yo u ne ed to so lve , yo u ma y co nt ac t Re ch ar ge Asia Maga zine for m ore he lp. We als o we lco me yo u to sh ar e yo ur ex pe rie nc e an d remanufacturin g tips.

如果您有任何关于再生方面的技术问题,您可以联系我们，获得帮助。我们也将非常高兴的与您一起分享您关于打印耗材再生方面的经验和心得。 Email: news@r echarg

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Ecrm to Demonstrate Affordable Digital Printing Solution ECRM announced that they will be introducing the DPP1200 digital production press next week at the Graphics of the Americas 2011 Expo and Conference. Being shown for the first time anywhere, the DPP 1200 is positioned to deliver commercial quality color for the demands of today’s commercial printer. This new and innovative solution will offer an economically-priced supplement to their current print production offerings. The digital press will be capable of producing high-quality business cards, posters, brochures, magazine covers, real-estate pages and much more in line screens up to 175 lpi. ECRM will also be demonstrating the latest in their family of violet platesetters, the MAKO 400. ECRM solutions will be exhibited at the booth of Intergraph, their deal partner (booth #714). The GOA 2011 show is being held at the Orange County Convention Center from February 24-26. ECRM Quote “ECRM understands that many printers have resisted investing in expensive digital presses that come with new production workflows, such as labor that needs to be trained to operate and maintain these systems. These solutions have historically made digital printing a very costly endeavor,” notes ECRM

Vice President, Sales and Marketing, Doug Barr. “Yet without a quality solution, new revenue streams from short-run digital jobs are escaping down the street to competitors and corner fastprint outlets. ECRM’s DPP 1200 allows the printer to produce jobs with a single workflow, and enables production managers the choice of either digital or conventional offset printing. With a low cost of entry and a very affordable cost per page, the DPP 1200 makes high-quality digital printing a real-world reality for any commercial printer.” The MAKO 400 The MAKO 400 is a 4-up platesetter which offers all the benefits of the company’s flatbed violet imaging technology with new ECRM patented enhanced imaging Gen4 optics. The MAKO 400 offers the highest quality image output with resolution sets from 1200 to 3556 dpi. It’s also one the fastest 4-page solutions in its class, imaging over 25 Speedmaster 74 plates per hour at 2400 dpi. About ECRM ECRM Imaging Systems is a global leader in imaging technologies for the graphic communications industry. For over four decades ECRM has successfully applied a broad range of optical, imaging, laser, and digital-electronic technologies to meet the business needs of its customers. Today, ECRM is the patented flatbed violet laser-imaging technology leader. The Massachusetts-based company has sold and supported more than 5,000 computer-toplate devices and over 27,000 imagesetters in 110 countries around the world. ECRM's Tewksbury, MA facility is ISO 9001:2008 certified and is dedicated to maintaining the highest standards in research and development, design, manufacturing, service, and support. For more information about ECRM and their offerings, go to www.ecrm.com/.

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Hi & Bestech Samsung/Xerox Chips Work on Newest Firmware Hi & Bestech engineers have well tested our chips on Samsung ML1660 with firmwareV1.xx.00.34, CLP-310/315 with firmware V1.29.01.64, SCX4600 with firmwareV1.01.00.99, SCX4623F with firmwareV2.xx.00.98 and Xerox Phaser 3160 with firmware v1.01.00.62. The following is firmware we tested: SCX4300_V1.21 / SCX-4300_V1.22 / SCX-4300_V1.23/ SCX4600_V2.01.00.93 / SCX4600_V1.01.00.99 ML-1910/ML-1910_V1.xx.00.77 / ML1910_V1.01.00.82 / ML-1910/ML1910_V1.01.00.83 / ML1640_V1.01.00.96 / ML2240_V1.01.00.96 / ML2520_V1.01.00.54 / ML2520_ V1.01.00.84 SCX-4623FN_V2.xx.00.96 / SCX3200_V3.xx.01.07 / SCX4623F_V2.xx.00.98 / SCX4824_V1.01.00.30 / SCX4824_ V1.01.94.36 / SCX4828_V1.01.00.31 Xerox wc3210_v95 ML-1660_V1.xx.00.34 CLP-315 V1.01.11.62 / CLP-310/315V1.29.01.64 Xerox Phaser 3160 v1.01.00.62 Xerox 3140 V1.50.00.73 “Our chips can work the whole cycle with excellent functionality under Samsung high-level secure authentication system “Stealthware”. Samsung printers are best selling brands in some of the countries for the past few years. We receive many urgent requests from our re-industry to solve their chip problems recently. We are very happy to announce Hi & Bestech chips can work perfectly.” said Alvin Hsu, sales director of Hi & Bestech. For more information, pls contact Hi & Bestech Company at www.tonerchips.com.

Recommended OCP Inks for Lexmark No. 41 & No. 43 Cartridges OCP’s Research & Development department has recommended the already known set of inks for Dell Series 11 cartridges to be also used in Lexmark No. 41 & 43 cartridge series. To make sure to achieve the best printing results and brilliant colours OCP just uses the best raw materials available because this Lexmark cartridges are the first not only using pigment inks in the black but also in the colour cartridges. The Lexmark No. 41 & 43 cartridges are used in P350, X4850, X4875 Series, X4950, X4975 Series, X6570, X6575 Series, X7550, X7675 Series, X9350, X9575 Series and Z1520 printers. A complete list of suitable inks for Lexmark No. 41 & 43 cartridge series is shown below:

Samples are - as always – available on demand in 0,25kg plastic bottles. For individual samples and quantities please inform us about your detailed demand.

For more information, please visit the website of www.ocp.de.

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MSE Releases Intellegently Re-Engineered™ Cartridges for HP MSE Releases Intellegently Re-Engineered™ Cartridges for The CP1525/CM1425 Family of Printers M i c ro S o l u t i o n s Enterprises (MSE), the industry leader for Intelligently Re-Engineered™ cartridges, is pleased to announce the early to market release of new color cartridges for its Absolute Color Technologies line for the CP1525/CM1425 printers. These segment 1 printers are replacing the very popular CP1215/1518 family of printers designed for SOHO and home use. Luke Goldberg, SVP MSE Global says of MSE’s new release “These printers are already available in retail distribution in the U.S., HP is marketing these laser printers as the first laser printers they offer with cloud printing capability. No doubt this feature will attract attention from SOHO users in addition to its feature set, cost, and footprint. Our speed to market with these cartridges will immediately allow our dealers to capture share on these high operating cost models with a true alternative to the OEM cartridges.” MSE as always approved this product using the markets’ most exhaustive testing protocols including; environmental stress testing, accelerated aging testing, shipping simulation, and ISO 19798 testing.

is a testament to our Absolute Color Technologies™ and patent pending SCS Technology™. ” About MSE MSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” as applied to remanufactured printer consumables which is a protocol that employs patented technologies, proprietary processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania. Please visit www.mse.com for more information.

MSE Releases Intellegently Re-Engineered™ Cartridges for The HP CP4025/4525 Printers Micro Solutions Enterprises (MSE), the industry leader for Intelligently ReEngineered™ cartridges, has utilized its Absolute Color Tec hnologiesT M to bring to market a true OEM alternative for HP’s

CP4025/4525. Gil Wazana, VP of Sales says on this new development, “We are very excited about the potential of this product, being that it’s an affordable replacement for HP’s 4700 family of printers and will prove to be a high profit product for our customers. At 42 pages per minute, the speeds and feeds of these devices magnified inherent challenges with raw materials and our speed to market

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Print-Rite Has Been Certified as the First Pilot Remanufacturing Enterprise in China Print-Rite Unicorn Image Products Co., Ltd. of Zhuhai, a wholly owned subsidiary company of Print-Rite Holdings Ltd. (Print-Rite), has been certified as the first pilot remanufacturing enterprise in the office information equipment segment by the Ministry of Industry and Information Technology (MIIT) of the People’s Republic of China. Print-Rite is among those world’s leading multinational companies who gained this recognition. Arnald Ho, Chairman and founder of Print-Rite, noted, “Once again, this certification acknowledges Print-Rite as a pioneer and leader of remanufacturing industry. It’s our great honor to have the certification from the ministry and it is a clear testament of PrintRite’s continuous dedication and contribution to the industry.” According to the direction of MIIT, energetically developing remanufacturing industry is a key way to actualize recycling industry, efficient use of energy, reduction of emission and sustainable development. The ministry launched this certification program of pilot remanufacturing enterprise to promote and encourage the development of remanufacturing industry actively by certifying qualified companies from different industry segments among the nation. The core objective is to build the society where energy-saving and environment conservation is highly valued. There were totally 13 remanufacturers in different segments have

been certified as pilot remanufacturing enterprises in the first batch. Print-Rite Unicorn Image Products Co., Ltd. is the first being certified as the pilot remanufacturing enterprise in the office information equipment segment. ABOUT PRINT-RITE Print-Rite Holdings Limited (“PRH”) is a holding company for operating companies that invest in, develop and manufacture products in the aftermarket printer consumable industry. PRH’s subsidiaries provide more than 4,000 products, including ribbons, inks, inkjet printer cartridges, laser printer cartridges, toners,

OPC, rollers, and chips. The aftermarket laser printer consumable products are provided by PRH’s subsidiaries within an extensive supply chain network unique in this sector. From components to finished products, they all are produced in modernized and well-equipped plants accredited with ISO 9001, ISO 14001 and IECQ HSPM QC 080000 standards. PRH also takes pride in the registration of over 1,300 patents worldwide by its six subsidiary companies, made possible via their substantial investment in R&D. For more information about Print-Rite products and company information, please visit website www.print-rite.com

Sinobase First Releases to Market Toner Cartridges Product Range Sinobase Group exhibited at Remax@PaperWorld 2011 Frankfurt. The event took place at the Messe Frankfurt Exhibition GmbH from the 29th January to the 1st February 2011. During the 4-days event, Sinobase demonstrated a comprehensive systematic printing solutions as well as the first to market toner cartridges product range. A provider of digital printing solutions for the remanufacturing industry, Sinobase demonstrated the innovative Jumbo Version Toner Cartridge and new released products as the following models: Jumbo Version Toner Cartridges: HP CB435 and HP CE285 printing yield up to 3,000 pages. HP CE278 and HP Q2612 printing yield up to 4,000 pages. New Released Toner Cartridges: Dell 113X Dell 1230C Dell 5330 Lex X264

Xerox 3210, 3220 Xerox 3140 Chips Solution for MLT latest series: CLT-D409 MLT-D105 MLT-D109 MLT-D104 MLTD108 MLT-D209 The exhibition has achieved a great success, resulting in a remarkable journey for the visitors to experience the new way of living in the era of remanufactured and compatible printing technology. 3RV Imaging Company Ltd., Sinobase group of companies now is recruiting distributors, dealers and retailers. Any interested party is welcome to further discussion with Mr. Oswald Lee, Brand Manager of 3RV. For any inquires, please visit the website: www.inklaser.com

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these cartridges, offering 12,000 pages for black and 10,000 pages for the colors. These printers also share many of the same features, such as instant on fuser, 1200 x 1200 dpi print resolution, optional hard drive and duplex capability. Drums are supplied as a separate item and are not available at this time.

UNINET ABSOLUTE COLOR TONER & COMPONENTS FOR USE IN SAMSUNG CLP- UNINET APPOINTS BRANDY 620/670 WRIGHT AS BUSINESS Los Angeles, CA - UniNet announces the launch of Absolute DEVELOPMENT MANAGER Color® toners, drum, Smartchips™ and key components qualified to use in the Samsung CLP-620/670 series color laser printers. FOR U.S MARKET These are S amsung ’s newest color lasers: the CLP620ND/670ND and CLX-6220FX Series printers. These 21ppm and 25ppm printers include duplex capability, network connectivity and print resolutions up to 9600 x 600 dpi. Print cartridges are available in both a 2,500 and 5,000 page version for black. Color cartridges are available in either a 2,000-page or 4,000page version. Cartridge designs are similar to previous versions from Samsung, offering remanufacturers an easy addition to their product line with minimal development costs.

UNINET X GENERATION TONER & COMPONENTS FOR USE IN LEXMARK C734/C736/X734/ X736/X738 Los Angeles, CA - UniNet introduces X Generation® color toners, Smartchips™ and key components qualified to use in the Lexmark C 734/C736/X734/X736/X738 color printers. These new high end printers/multifunctions are rated at 30ppm (C734/X734) and 35ppm (C736/X736/X738) and utilize the same standard yield toner cartridges. The black cartridge is rated at 8,000 pages and the color cartridges at 6,000 pages. The higher speed models (C736/X736/X738) can also use the high yield version of

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Los Angeles, CA - UniNet proudly announces the expansion of its sales force with the appointment of Brandy Wright as Business Development Manager for the U.S East Coast Market. In her position, Brandy Wright will be in charge of increasing business development opportunities for the U.S East Coast Market to foster UniNet’s continued growth. Ms. Wright is a toner remanufacturing industry professional with over 15 years of experience in sales, technical and management. Her last position held was National Sales Manager at Oasis Imaging Products. Nestor Saporiti, UniNet President and CEO commented, “We are delighted to have Brandy Wright joining the UniNet family. Brandy’s experience, coupled with her close relationships built with several key clients, has brought tremendous value to the East Coast office. Ms. Wright is very well known in the imaging industry, and I am confident that she will continue supporting the needs of remanufacturers and servicing the growing demand for UniNet solutions in the region.” “I am extremely happy to be working with a world class leader in the Industry. I look forward to helping our valued clients and diversify their product offerings,” said Brandy Wright.

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UNINET HIRES JOE JEAN AS TECHNICAL BUSINESS DEVELOPMENT MANAGER FOR U.S MARKET L os Angeles, CA UniNet announces the expansion of its sales force with the hiring of Joe Jean as Technical Business Development Manager for the U.S Market. Joe Jean is a toner remanufacturing industr y professional and brings a wealth of experience of over 20 years. His introduction to the industry started

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during the 1990’s with Nashua Corporation as a Quality Control Technician and later in New Product Development. He was instrumental in designing production lines and implementing production processes, as well as training instructions for all new product development. His last position held was Regional Technical Manager at Oasis Imaging Products. Nestor Saporiti, UniNet President and CEO commented, “It is a pleasure to welcome Joe Jean to the UniNet family; the extensive experience and insight Joe brings to our team will add considerable value to support UniNet’s continuous growth. Joe’s incorporation to our team is part of our company commitment to provide our clients with best- in- class technical support, service and quality. “I am very excited about joining the UniNet team. I look forward to working for a worldwide leader whose goal is to provide remanufacturers with the best possible product and technical information available,” Joe Jean added. For further information, please contact UniNet at + 1 (424) 675-3300 or visit www.uninetimaging.com

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Message from the Publisher 三月，相信很多对于新款 OEM 产品有着深入研究的企业或者行业同行已经逐渐发现，影像行业的 OEM 制造商正在通过对一种被称为“韧体”或者“固件”的升级，来实现对兼容或者再制造耗材产品的遏制。韧体 (firmware)，又叫韧件、固件，是在电脑中是一种嵌入在硬体装置中的软体。通常它是位于快闪记忆体或 EEPROM 和 PROM 中。台湾瑞赛克企业 (Hi&Bestech) 工程师就通过对三星 ML1640,1660,1915 型打印机的研究发现，新型的三星打印机设置了专门针对兼容芯片的一些新的障碍，例如芯片使得打印机能自动触发新韧体的特性和功能，包括自带的时间、总页数计算、日期以及打印机的开关次数等等，这种具有 64 种密码组合的高级保密系统将会使兼容芯片不能工作（详见《亚洲再生业杂志》082 期）。而国家精细化工实验室工程师 Jarek Yang 也在本期杂志提到，Lexmark 在面向全球发布在其使用 Lexmark100# 墨盒的喷墨打印机上发布进行固件升级的消息。并且 Jarek Yang 先生还特意在文章中指出： “Lexmark 的此次固件升级，从技术角度来讲并无实际应用意义，一不为技术提升，二不为打印机功能改进，三不为改善消费者操作简易”。由此可以看出，固件升级只是 OEM 制造商又一排挤兼容耗材发展，争夺市场份额的手段而已。无论是怎样的手段，如果不能被最终消费者和市场认可，那么再怎样的取巧也还是徒劳。而我们可以看到，兼容耗材企业在对消费者特别是后市场服务质量的提升和服务范围的完善上，取得了越来越多的支持认可。特别是最近很大一批进入国家和地方政府采购名单的兼容耗材企业，正是靠着自己周到的服务和对客户特殊需求的灵活适应，赢得了最终的订单。而政府采购也渐渐成为兼容耗材企业又一逐渐扩大的市场空间。为此，我们在本期的杂志内容里，为您准备了关于兼容耗材企业如何去参与和适应政府采购的相关内容，希望能对您事业的发展有所帮助。当然还是要提醒您，4 月 27-29 日亚洲再生业杂志将在北京国际会展中心举办第一届亚洲办公耗材与数码影像展览会。除了与中国最大的广告四新展合办之外，积极介入政采市场也将成为本届展览会又一显著特色，我们将特别邀请全国多个省市地区政府采购领域的关键人士组成观众参观团，莅临展览会，切实体验影像耗材特别是兼容耗材行业企业的产品魅力。我们也希望更多的兼容耗材企业加入到我们当中，一起推动政府采购市场加大对于兼容耗材的关注和认可。在悄悄到来的这个春天里，愿我们的行业再次焕发勃勃生机。

执行编辑刘师同

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Delights and Concerns are Mixed for Aftermarket Supplies Entering into China's Government Procurement

中国再生耗材进入政采市场喜忧参半 2011年，是中国经济发展第12个五年计划的第一年。中国的耗材产业也同全国的经济形势一样处于高速发展期。这主要体现在中国的民族耗材进入了政府采购市场，中国研制出第一台具有自主知识产权的激光打印机，将使中国的耗材产业形成自身的产业链。这些的变化，源于国家倡导的低碳环保政策，给从事环保行业发展的商机，源于中国市场的竞争带来产业的新生，源于中国民族自强不息的奋斗精神。耗材产业的发展有喜但也有忧，因为获胜的道路上总是曲折和不平坦的。中国耗材产业的“喜” 1.再生耗材进入了中国的政采目录 2008年珠海市政府对于再生耗材产品向政采提出了分包竞标，中国的耗材可以参与政采了。2009年珠海政府采购国产耗材超过150万元人民币。2010

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年天威一家参与政采利润超过3个亿。 2010年全国各省政采如青海、山东、浙江、江苏、海南、陕西、宁夏、重庆等政府采购市场，纷纷采购天威、格之格耗材产品。2010年格之格产品高分中标中央政府采购。2010年高宝成为首批被列入中央政府采购中心的入围品牌。 2010年汉光重工３种型号复印机,作为涉密类(安全增强型)产品成功中标中央国家机关政府采购。 2010年中国的民族耗材产品大踏步进入了中国政府采购市场，打破了原装耗材一统天下的局面。 2.中国自主研制了激光打印机 2010年12月，中国第一台具有自主核心技术的激光打印机在北京上市。这台名为“奔图”的打印机使用成本比同类打印机低30%。老牌厂商用10多年走完的研发之路，中国仅用了4年。北京大学中国战略研究中心主任叶自成认为，“奔图”问世，开启了中国打印机产业发展新时代，并为中国打印信息安全提供了有力保障。在中国从 “制造大国”向“制造强国”的转型中具有标志性意义，通过自主创新挺起民族打印耗材产业的脊梁！ 3.中国的耗材产业着手产业链的建设领跑全球通用耗材的天威，正以快马加鞭的态势，打造一个横贯产业链上下游、垂直整合一体化的多路布局国内市场。作为全球最大的再生耗材制造商天威，无论是色带、喷墨还是激光，从成品生产到原材料供应，天威都不单独自行开发产品，一些劳动力密集型的生产，通过合作的方式转移到协作方，通过建立生产协作关系，扩展自身产业链。天威正在从海外叫座的外销

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品牌向国际化品牌迈进。中国计算机行业协会耗材专委会会长、天威控股有限公司董事长贺良梅说，“中国制造”的办公耗材，要想获得长久的竞争优势，不能够死守低成本这根“稻命草”，也不能够形成对外国原材料的一味依赖，应当注重产业升级，技术革新，从根本上优化品质之源，并形成产业链竞争优势，在国际市场具有影响力和话语权。 4.再生耗材也把服务作为利润的增长点再生耗材行业同质化的产品，大公司更关注品牌，小公司看重是价格。大公司重点放到了终端客户的服务上。如：北京立思辰科技股份有限公司从复印机做起，从复印机的销售，转向直接为企业级客户提供附加值更高的文件管理与解决方案的“外包”服务。如北京乐印神州科技有限公司从耗材1S到4S 的打印机配套的软件管理，为客户提供更全面的解决方案。如北京莱盛高新技术有限公司为家乐富提供的预见式打印全套的外包服务，均取得了一定的收获。中国的耗材产业历经近20年的发展，已正式步入了快车道。不管形势如何评价再生的不是，它确确实实在不断被人们认可，今非昔比了。中国再生耗材的“忧” 1.进政采只是政策性，玩真格的还有距离 2010年中国的再生耗材进入政府采购市场，这只是政策性的宣传，国家倡导低碳环保，鼓励自主创新的中小企业发展，可以使用低碳环保类的产品。但是，采购人员要真心的购买中国的产品才行。有人做过调查，拜访10个采购人员，只有一人说可以偿试中国的耗材产品。天威在政采市场销售3个亿，但中国的政府市场耗材消耗量在100个亿，这也只是区区小数而已。政采市场是中国的耗材大用户，撬动这个市场，一方面仍要大力宣传低碳环保、高

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中国再生耗材进入政采市场喜忧参半

续

效办公，一方面从事再生耗材的企业炼内功，具有实力去说服政采人员的主动性。 2.原装厂商不断出难题，空壳原材料越来越少，再生的路艰难有的公司发现目前原装厂商在进行新一轮的挑战，再生后的成像卡盒装入机器后，打印出来的文字会慢慢变浅至没有颜色，而装入原装的成像卡盒就没有问题，这是新的动向。另外,三星的" 隐性韧体"扼杀MCT-D104、D105兼容芯片,也说明了他们在千方百计对再生企业出难题。目前原装的厂商不管爱普生、佳能、惠普、施乐全部在搞产品的回收，举办各类的成像卡盒、墨盒的回收活动，这些回收并不是给予再生的企业进行制造生产，而是回炉后进行破坏性的回收，对于再生耗材产品没有任何意义。“巧媳夫难为无米之炊”的再生耗材企业生存发展，可畏难已。 3.不仅市场回收难，规范的回收没

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有政策扶持 “目前打印耗材的‘回收’和‘再制造’，是整个行业发展的薄弱环节，存在正规渠道缺失、标准法规不健全等问题，使得一些人能够利用监管漏洞，从事不法回收工作，形成了一条灰色的产业链。”中国计算机行业协会耗材专业委员会专职副会长龚滨良接受记者采访时说，而破解这个灰色产业链的利剑，则是大力发展再生耗材，大力发展循环经济，大力发展循环再制造。 “成像卡盒终生循环，就是解决整个成像卡盒产业发展的唯一归途，无论是从用户节约的微观角度，还是从政府节支降耗、社会绿色环保的宏观角度，使成像卡盒业走向终生循环，从而规范旧成像卡盒市场，降低成像卡盒高额价格，实现优质节省打印，对消费者、国家甚至社会，都将是一件具有革命性意义的事情。”富美科技有限公司党委书记、副总裁邵光锦说道。而富美科技近期推出的“让旧成像

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卡盒能卖钱、省钱、‘生’钱”的市场动作，其最终目的就是为了成像卡盒终生循环，只要撬动了旧成像卡盒市场，成像卡盒“终生循环”的梦想才能照进现实！中国的打印耗材市场是最复杂的一个“畸形”市场，国外原装厂商“一超独大”，且自行“灌粉、加墨”等假冒伪劣产品充斥市场、肆意横行，而作为性价比高的民族品牌打印耗材，却始终生存在“夹缝”中，急于寻求突破，某业内人士说到，出击政府市场，必将是民族打印耗材快速发展的新突破点。中国的耗材市场是喜忧参半的。在一路大好的形势下。我们也看到了危机，在危机中我们也发现了机遇。有人说严冬过去了离春天还会远吗？但是，不远的美好明天，是需要分清形势要知彼知此努力奋斗的。

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Outsourcing: Government Transforms Standard Performance Evaluation Tool

服务外包：政府转变业绩评价标准的利器服务外包，是市场经济发展到一定的阶段新的经济增长点。它不仅能拉动 GDP的增长，而且还能对产业结构调整，经济可持续发展起到推动作用。与我国经济总量相比，600多亿美元的服务外包市场规模仅仅是市场释放的开始。政府需求、国企的信息化系统运行服务、银行的后台业务、人力资源管理、财务管理等不涉及秘密的可外包业务将是下一轮市场释放的启动点和先导启动行业。这些即将成为推动服务外包产业发展的新引擎又会给政府带来什么利好消息？对此，北京服务外包企业协会理事长、博彦科技顾问曲玲年认为，服务外包产业将会成为政府转变业绩评价标准的一把利器，不仅能拉动GDP（国内生产总值）的增长，而且还能对调整产业和贸易结构、节约能源和减少排放、促进高校毕业生就业等诸多方面起到利好作用。

包业务发包给专业企业，那么这部分原本在政府机构内部消耗的预算资金就会在社会上产生效益，而且受益者仍然是政府本身。”对此，曲玲年向记者细细道来。他分析说：“目前可外包服务大多由采购单位自行提供，这部分资金只在单位内部流动，并不能产生社会经济效益。但是，如果政府购买服务，使该部分资金转入服务外包企业，就会产生增值税和营业税，企业再通过提高效率、压缩成本形成一定利润，进而又产生了企业所得税，这几笔税收直接返还到政府。由此，整个资金在社会上的流动形成了GDP。” 同时，曲玲年表示，政府为了能让采购单位主动释放服务外包需求，一方面要在原有购置预算的基础上给予他们一定数额的补贴，另一方面要尽快编制《关于鼓励政府和企业发包促进我国服务外包产业发展的指导意见》的实施细则。

政府将是直接受益者

保有设备资产并不合算

“如果政府率先将应用系统的开发、服务器和数据中心托管、计算机和网络系统运行维护等不涉及秘密的可外

在曲玲年看来，采购单位保有设备资产并不合算。特别是对于IT资产而言，一般3年折旧为零。但目前现状却

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是每个政府部门都基本建有信息中心，而且配备了繁多设施。 “IT资产贬值是一方面，更令人担心的是国有资产管理的漏洞问题。”曲玲年坦言，大多数IT设备并不是到强制报废年限才更新，所以哪些产品到一定年限该重新采购了，哪些产品可以满足工作需要无需采购，这些都需要统筹管理国有资产，不然就会造成国有资产流失。 “如果由服务提供商进行运营维护甚至更新设备，采购单位只需承担服务费就能享受到软件和硬件的双重服务。”曲玲年设想道：“到那时，政府外包服务将会带来多重利好，不仅采购单位能不断享受快捷的增值服务，而且还能培育出一批以提供数据中心为基础的中国服务供应商。” 释放绿色产业魅力与制造业不同的是，服务外包已经没有了物质加工和物流过程，而是一个数据信息通过电脑和人脑加工后经互联网传输形成的全球数据供应链，除电力消耗外就是人的脑力消费。曲玲年称它为绿色产业，不需要太多的土地资源，没有物流需求，不消耗矿物资源，不会带来废水、废气的排放，也是环境友好型产业，服务外包产业园区与高校聚集区、城市公共文化设施和居民生活社区能形成和谐有机的现代城市。曲玲年介绍说：“目前我国服务外包产业的就业人群基本上是以大学毕业的白领人群为主，他们的平均收入两倍或更高于制造业的蓝领人群，个人所得税将超越企业所得税。同时，这一人群还能释放出可观的消费和文化需求，他们消费目标以住房、汽车、餐饮、健身、艺术享受、文化休闲为主，并以 1∶3的比例拉动其他行业就业。” 最后，曲玲年呼吁，服务外包这一今天还十分弱小的产业需要稳定宽松的政策环境支持，需要政府各部门尽快整合资源，不能因部门职能的区别使该产业被人为地分解。

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2011 RechargExpo Returns to South East Asia: Join Us In Jakarta!

2011年中东-东南亚国际办公影像耗材展重返雅加达 ——以雅加达为契机，开发您的东南亚市场印度尼西亚以其全世界第四、东南亚第一、总数将近2376亿的人口数量；超过17508座岛屿、接近190万平方公里的国土面积，构成了东南亚地区第一大区域经济市场。自从2007年，亚洲再生业正式专注并进驻东南亚市场，并成功在新加坡等地举办中东-东南亚国际办公耗材展览会（RechargExpo Southeast Asia）以及亚洲影像论坛（AIF）以来，中东-东南亚国际办公影像耗材展在行业内引起了巨大的凡响。 2010年的成功举办，不但使得更多的耗材行业企业意识到印度尼西亚以及东南亚耗材市场潜力的巨大，更使得耗材企业深入开发新兴市场寻找全新的市场商机的热情，达到了新的高潮。为此亚洲再生业郑重对外宣布，2011年中东-东南亚国际办公影像耗材展将于 2011年9月14-16日再次在印度尼西亚首都雅加达举办。随着2011年中东-东南亚国际办公影像耗材展的全球推广活动的展开，到印度尼西亚雅加达参加耗材展，开拓当地潜力市场的热潮正日渐壮大，成为 2011年全球影像耗材行业的又一关注亮点。

打印机，办公领域的生产商和经销商将共同参与到本届展览会当中，最大限度的扩展您的展品的外延，力图打造东南亚地区办公影像产品领域，唯一最大的专业性展览会。经过多年的经营，东南亚市场将更容易进入，收益更大从中东-东南亚国际办公影像耗材展自5年前进入新加坡开始，我们就一直注重对市场的培育和开发，并致力于双边市场的融合和协作。对于印度尼西亚市场也同样，在2010年中东-东南亚国际办公影像耗材展举办前后，我们对该市场均进行了一系列的调研和考察，并积极推动区域合作的简历。我们相信在各界的共同努力下，东南亚市场特别是印度尼西亚市场将向所有影像耗材企业打开大门，奉献更为优渥的利润回报，而2011年中东-东南亚国际办公影像耗材展将是您打开东南亚市场大门的钥匙。

以复印机，办公产品为特色的东南亚地区唯一专业性展览会一直以来，中东-东南亚国际办公影像耗材展都住在打造自己的品牌特色，专注于影像耗材产品，力求为全球影像耗材企业进入东南亚市场，提供最有利的平台。本届的展览会也不例外，我们将继续扩大我们的招商规模，包括复印机，

宣传推广遍及全球影像耗材领域为了将本次展会的成效提高到新的层次，亚洲再生业积极展开展会的全球推广活动，通过行业杂志媒体宣传，海外路演，相关展览会，以及其他丰富多样的宣传手段和活动，在全世界所有影像耗材市场进行积极和声势浩大的宣传活动。在之前刚刚结束的上海、德国、印度、广州以及美国拉斯维加斯等地的宣传过程中，2011年东南亚办公影像耗材展以其独特的市场地域特色，深厚的新兴市场潜力，以及朝气蓬勃的市场前景

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吸引了全球兼容耗材领域的各大企业。他们纷纷对印度尼西亚这一东南亚地区人口最为众多，消费市场最为巨大的潜力，竞争压力相对宽松的新市场领域表现出浓厚的兴趣。

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参展企业实力雄厚根据截止目前的招展情况来看，展商几乎覆盖了全球主要影像耗材市场，其中不但是来自中国，韩国，印度等亚洲的厂商，还有来自美国，欧洲等地的知名企业，而他们的产品更是几乎囊括了所有影像耗材后市场里的各个种类以及型号，无论是碳粉还是墨水，无论是空盒还是模具，无论是连供还是设备，都可以在本届2011年东南亚办公影像耗材展上得到最充分的展示。而特别是由于印度尼西亚市场消费潜力巨大的特色，不少印度尼西亚本地的代理商也纷纷瞄准了2011年东南亚办公影像耗材展的一些实力雄厚的生产企业，相信最终会有丰硕的合作成果与大家共享。体验东南亚的异域特色印度尼西亚作为太平洋群岛上最璀璨的明珠，拥有许多得天独厚的资源优势，而作为一个新兴的发展中国家，其许多优惠的政策吸引众多游人、商旅到这里体验休闲惬意的商务之旅。雅加达作为印度尼西亚共和国首都，东南亚最大的城市，雅加达保留有荷兰统治时代的建筑及康朋族部落的建筑。世界著名的波格尔植物园及茶园也座落在此。

RECHARGEXPO SHOW TIME / 展会热点 RECHARGEasia

美国 Ms. Sunny Sun, Director RECHARGE ASIA 5091 Walnut Grove San Gabriel, California 91776 Tel: 626.309.0858 Fax: 626.451.0179 e-mail: sunny@rechargeasia.com www.rechargeasia.com 亚洲

巴厘岛巴厘岛是印度尼西亚（简称印尼） 13600 多个岛屿中最耀眼的一个岛，与首都雅加达所在的爪哇岛隔海相望，相距仅 1.6 公里。该岛由于地处热带，且受海洋的影响，气候温和多雨，土壤十分肥沃，四季绿水青山，万花烂漫，林木参天。巴厘人生性爱花，处处用花来装饰，因此，该岛有“花之岛”之称，并享有“南海乐园”、 “神仙岛”的美誉。

全新的展馆体验 2011年中东-东南亚国际办公耗材展览会将选择在雅加达国际活动及会展中心（JITEC）举办。在过去的几年里，雅加达国际活动及会议中心（JITEC）已成为最负盛名的会议在雅加达国际知名会展活动中心之一。它的空间设计和多种设施可以

适应多种不同风格的活动对于环境和氛围的要求。 JITEC拥有最好的设备和设施，并在其多功能厅进行全球最流行的装潢创新。雅加达国际活动及会展中心（JITEC）专注于满足多功能会议及展览中心，晚餐剧院，公司职能，及大型文化活动的需要。

Ms. Jessica Hao, Sales Representative RECHARGE ASIA China Office: Tel: +86.10.5126.5580 Fax: +86.10.5885.8747 Indonesia Office Tel: +62.21.612.5668 e-Mail: info@rechargeasia.com

公民赴印尼游可落地签在签证方面，印尼政府也给予外国游客最大的便利。以中国公民为例，只要护照的有效期在6个月以上，中国公民就可以在印尼国际机场的到达大厅申请落地签证。7天的签证费用为10美元，如果想做深度游，还可以花25美元申请30天的签证。这些都大大方便了游客。我们衷心的希望，所以参与到2011年东南亚办公影像耗材展的影像耗材的行业精英们，能在印度尼西亚雅加达轻松展开浪漫多彩的商务之旅，在巴厘岛优美的风景中，收获事业的巨大成功。更多详细资讯，欢迎您访问我们的网站www.rechargeasia. com了解或通过以下方式联系我们：

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2011 Asia Imaging Fair AIF Beijing Exhibitor List & Information

2011年北京国际办公设备耗材与数码影像展展商名单 KATUN 深圳市光电安办公设备有限公司 Booth NO.: D011 Website: www.szgda.cn

Dongguan Exploiter Office Supplies Co., Ltd 东莞市开拓者办公用品有限公司（天仁） Booth NO.: B031 Website: www.dgtianren.com

Ebest Industry & Business Inc 珠海易得美工贸有限公司 Booth NO.: D019 Website: www.china-ebest.com

Guangzhou LiGaoLe Office Consumables Co.,Ltd 丽高乐(广州)办公耗材有限公司 Booth NO.: D012 Website: www.gzlgl.com

OUPU Electronic Technology Co.,Ltd 保定欧普电子科技有限公司 Booth NO.: D018 Website: www.b8848.com

Guangzhou Tuosheng Technology Co., Ltd 广州市天河拓盛科技有限公司 Booth NO.: A003 Website: www.gdscw.com

Beijing Beifang Office Equipment Company 北京市北方办公用品公司 Booth NO.: D013 Website: www.rechina.com.cn

Shenzhen Singyutong Techology CO., LTD. 深圳市鑫浩宇电脑有限公司（鑫宇通） Booth NO.: D023 Website: www.titonprint.com

Lanjie Guangzhou 北京兰杰商用机械厂广州销售公司 Booth NO.: B028 Website: www.lnjparts.com.cn

Guangzhou Jingzhan Electronic Equipment Co.,Ltd 广州旌展电子设备有限公司 Booth NO.: B001 Website: www.kebit.cn

Lanjie Parts Co.,LTD 北京兰杰办公设备配件有限公司 Booth NO.: B057 Website: www.lanjieparts.com

Guangzhou Zhono Electronic Technology Co., Ltd. 广州众诺电子科技有限公司 Booth NO.: D030 Website: http://www.zhono.com

GuangDong New Tech-A Enterprise Co., Ltd. 广东新高端实业有限公司 Booth NO.: B029 Website: www.newtech-a.com

Guangzhou Shuangyi Consumable Co.,Ltd 广州双益耗材有限公司 Booth NO.: B002 Website: www.sysy31.com

Color Imaging (USA) Color Imaging（USA） Booth NO.: D032 Website: www.colorimaging.com

Tuico Polymer Technology(Zhongshan) Co.,Ltd 优力聚合高分子科技（中山）有限公司 Booth NO.: D027 Website: www.tuico.com

Guangzhou Cometchem Co.,Ltd 广州市科密化学有限公司 Booth NO.: D037 Website: www.cometchem.cn

Handan PhotoC Technologies Co., Ltd 邯郸光导重工高技术有限公司 Booth NO.: D003 Website: www.photoc-print.com

Beijing Yihe Changda Co.,Ltd 北京易合畅达科技发展有限公司 Booth NO.: B030 Website:

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Zhonghao office consumables manufacture co., Ltd 惠州中昊办公耗材有限公司 Booth NO.: A001, A002 Website: www.333rrr.cn

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Foshan Tiantong Print Consumables Co., Ltd 佛山市天通打印机耗材有限公司 Booth NO.: A007, A008 Website: www.tt09.com.cn

Tianjin Zhonghuan TCOA Electronics Co., Ltd 天津市中环天佳电子有限公司 Booth NO.: D022 Website: www.tjcopyco.com.cn

Guangzhou Henghui Technology Co., Ltd. 广州市恒晖科技有限公司 Booth NO.: B026 Website: www.hhkj2007.com

Wuxi Jiateng Magnetic Powder Co., Ltd 无锡佳腾磁性粉有限公司 Booth NO.: D025 Website: www.wxcanton.com

SCC 珠海史丹迪贸易有限公司 Booth NO.: D007 Website: www.scc-inc.cn

Hi& Bestech 台湾瑞赛克晶片设计公司 Booth NO.: A010 Website: www.tonerchips.com

Zhuhai Dimai Printer Consumables Co., Ltd 珠海迪迈打印耗材有限公司 Booth NO.: B052 Website: www.zhdimai.cn

Hebei Fenghua Heavy Industry AUTO Toner Factory 河北丰华重工奥特碳粉厂 Booth NO.: B027 Website: www.hdauto.net.cn

Real Color Supplies Chinese Limited Co. 广州逦彩化工科技有限公司 Booth NO.: A013 Website: www.rcs.com.cn

Yinjiesi 北京印杰斯科技有限公司 Booth NO.: D020 Website: www.yinjiesi.com

Print-Rite Fanling 天威泛凌 Booth NO.: D008, A009 Website: www.print-rite.com

Beijing Hanwei International Industry Co., Ltd 北京汉伟国际实业有限公司 Booth NO.: B066 Website: www.hanweiparts.com

Ningbo Sea-hill Printer consumable co.,Ltd 宁波熙和打印机耗材有限公司 Booth NO.: D028 Website:

Guangzhou Zhenji Digital Technology Co., Ltd 广州市真迹数码科技有限公司 Booth NO.: B003 Website: www.zhenji-toner.com.cn

Sun Way Office Automation 苏州太阳 Booth NO.: D034 Website: www.sgmgz.com

天津赢事达 Booth NO.: B038 Website: www.inkstar.cn Tin Ka Totem(Beijing) Technology Co., Ltd 天嘉图腾（北京）科技有限公司 Booth NO.: D038A Website:

Kogon Technologies Timited 中山市金力打印机设备有限公司 Booth NO.: D013 Website: www.kogon.com.cn

Zhuhai Tatrix International Co., Ltd 泰达电子科技有限公司 Booth NO.: C001 Website: www.tatrix.com.cn

Foshan Ascend Office Accessories Limited 佛山埃申特办公配件有限公司 Booth NO.: D021 Website: www.fsascend.com

Beijing Sanhandongchen Technology Development Co., Ltd 北京三韩东晨科技发展有限公司 Booth NO.: B067 Website: www.bjdongchen.com.cn

Wuhan Zongxiang Imaging Co., Ltd 武汉宗祥显影材料有限公司 Booth NO.: D038 Website: www.zongxiang.cn

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RECHARGEXPO SHOW TIME / 展会热点 RECHARGEasia

Participating RechargExpo SEA 2011, Enjoying Government Subsidies

参加RechargExpo Southeast Asia 2011 享受出国参展政府补贴关于参加印度尼西亚办公耗材展政府资金补贴办法以及申请流程亚洲再生业消息：参展RechargExpo Southeast Asia 2011，最高可获得3.5万元的政府补贴。

日前，参照国际通行做法，依据《中华人民共和国中小企业促进法》和《中华人民共和国对外贸易法》规定，由国务院批准设立了中小企业国际市场开拓资金。中小企业国际市场开拓资金用于支持中小企业参加境外展会、认证、国际市场宣传推介、开拓新兴国际市场等活动。该项政策是一项针对中小企业发展的促进政策，按照 “公开透明、定向使用、科学管理、加强监督”的原则，有力的支持了中国中小企业开拓国际市场，参与国际竞争，降低经营风险。即将于2011年9月举办的中东-东南亚办公耗材展览会（印尼雅加达）属于境外展会，参展的中国企业也可以享受中国政府提供的这一资金补贴。参展企业在确认参加此展后，及时向当地外经贸部和地方外经贸主管部门提前提出申请，财政部和地方财政主管部门负责审核企业“市场开拓资金”预算，在审核通过后负责资金拨付，并对资金的使用进行监督。申请方式：中国打印机、复印机耗材企业，可按照本实施细则所附的支持内容，向中小企业办公室或地方外经贸部门提出项目资金计划申请。具体申请时间以各地方中小企业办公室或地方外经贸部门实际规定为准，但均须在本项目发生前，提前提出申请。申请流程： 1．企业登陆中小企业国际市场开拓资金网站 http://smeimdf.mofcom.gov.cn

2．进行相关注册 3．填写相应基本资料，并申报参展企业在提出项目资金计划申请时，应提交本单位基本情况、申请报告、申请项目基本情况（相关网站下载），并附相关资料。 4．等待审批和拨付资金拨付１．市场开拓资金采取事后拨付的原则，即在项目完成后一个月内，参展单位向中小企业办公室或地方外经贸部门提出项目资金拨付申请。２．申请拨付项目资金时，应提交以下材料： ①．中小企业国际市场开拓资金 90

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项目资金拨付申请表（详见网站相关申请附件）； ②．国际市场开拓活动的项目总结报告，主要内容包括：费用支出情况，取得的主要成绩及存在的问题等； ③．实际发生费用的合法凭证（复印件）。备注：一、项目说明 1．以新加坡为中心的东南亚、印度、中东、澳大利亚地区的2009中东—东南亚影像耗材展览会，符合中国关于中小企业海外参展的区域范围，可以申请参展费用补贴。东南亚是新经济体，在全球经济受金融危机冲击较大的情况，企业选择去新加坡参展将是非常明智的选择。２．支持内容及标准：支持内容企业类别支持标准(元) 最高限额(元) 展位费中、西部和东北老工业基地中小企业 20000 40000 其他地区中小企业 15000 35000

① 展位费支持标准按每个企业申请一个标准展位（9 平方米，下同）计算，每增加一个标准展位支持金额增加 10000元，最高不超过3个展位。 ② 如展位费实际支出金额超过 10000元但低于上述标准的，按实际支出金额支持；市场开拓资金支持比例原则上不超过支持项目所需金额的50％。３．对项目计划的审核结果，将通过中小企业网站进行公示，各参展单位可以网上查询，对于公示结果有疑问，可向所在地的管理机构进行咨询。企业项目申请，每个项目给予支持的资金最高不超过30万元人民币；对团体项目申请，每个项目给予支持的资金最高不超过300万元人民币。４．本项目资金优先支持新经济体国家和地区的项目计划。当前形势下，积极占领国际新兴市场，是企业摆脱欧美地区金融危机所带来的困境的绝佳机会，获得政府财政支持无疑对相关企业和行业来说是个极佳的机会。关于开拓新兴国际市场、出国参展补贴等事宜等，请联系： RechargeAsia Magazine Beijing Office：电话：010-5885-8750 传真：010-5885-8747 宁波对外经贸局电话：0574-87178050 珠海对外经贸局电话：0756-2159875 厦门地区企业,请访问页面: http://smeimdf.mofcom.gov.cn/files/ html/2008/07/21/31233877.html

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MARKETING / 市场动态 RECHARGEasia

Lodsys Files Patent-Infringement Suit against Brother, Canon, HP, Samsung, and Others

Lodsys起诉多家影像打印OEM厂家侵犯其专利权 2月11日，一家位于德克萨斯州的公司Lodsys LLC向美国德克萨斯州东部地方法院起诉几大打印机和IT行业巨头，被告企业包括：兄弟国际、佳能（美国）、惠普、Hulu、联想、利盟国际、摩托罗拉、Novell、三星电子和 Trend Micro等。Lodsys称，一些企业侵犯了该公司打印机和多功能一体机软件专利。另一些企业侵犯了多功能一体机使用的通用打印驱动软件专利。据了解，Lodsys是一家技术发明和专利企业，拥有者是Dan Abelow。 Dan拥有一家知识产权公司Computing ver. 2 和一家咨询公司Breakthrough Usability，并拥有自己的网站。另外一家位于德克萨斯州的企业Webvention, LLC拥有Abelow先生的一项专利，但是 Webvention此次不再被告之列。 Lodsys称这些企业一共侵犯了其三

项专利。首先，Lodsys起诉兄弟、佳能、惠普、联想利盟、摩托罗拉、Novell、三星和Trend Micro侵犯了“可定制设计模具”（A Customer-Based Design Module），专利号为7,620,565。涉及到“565”专利的打印机产品包括：兄弟MFC-9840CDW、佳能 PIXMA MG5220和其他佳能Pixma系列 Extended Survey Program打印机等、惠普LaserJet Pro P1102w、LaserJet Pro M1212nf和其他惠普 SureSupply 打印机、利盟Pinnacle Pro901 和其他采用利盟SmartSolutions的打印机以及利盟家用打印机、三星CLX-3175FW/ ML-3471ND/CLP-315和其他使用三星通用打印驱动的打印机。其次，Lodsys控诉兄弟、佳能、

惠普、Hulu、联想、利盟、摩托罗拉、 Novell、三星和Trend Micro侵犯了“通过社区网络收集信息的方法和系统”专利，专利号为7,222,078。第三项涉案专利是“可定制产品设计模具”，专利号为5,999,908。原告 Lodsys起诉三星和Trend Micro的网站调查侵犯了这项专利， Lodsys要求法院颁发永久禁止令，禁止被告销售涉案产品，并对此案件产品的名誉损失、律师费和诉讼费要求赔偿。业内人士表示，惠普的SureSupply 软件极大地促进了惠普原装墨盒的销售，让用户能够快捷方便的订购惠普耗材。这项软件的禁止无疑将影响惠普耗材的销售，也或将促进兼容耗材的销售。

Color Commercial Market Has Great Potential

彩色商务市场潜力巨大随着社会经济的发展，对于办公的需求也在逐渐提高，无论是大型企业还是中小企业，在市场中都要塑造公司的形象，为公司的发展提出明确的要求。这种需求，带动了彩色市场的发展。但因为彩色办公设备成本高，人们期待能够使用低成本型的彩色商务办公设备，从而会导致目前的彩色输出设备并不能完全满足企业本身的需求。近期IT168网站做了一次相关的调查，抽取630份有效问卷，分析了目前市场对彩色需求占有的比重及认可程度。调查显示：

60.7%的用户所在的单位日常有彩色打印、复印工作，39.3%的用户目前单位没有彩色打印、复印需求。从调查分布看出，绝大多数企业有彩色办公需求的，但是客观上彩色办公设备并不太普及，虽有需求，不一定会购买彩色输出设备，因为成本过高使企业难以承受开支。

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合机的购买门槛不断降低，当更多厂商投入到低端彩色复合机市场的时候，彩色复合机的普及率将进一步得到提升。

18.3%认可彩色复合机占比居首在630份有效调查问卷中发现，彩色激光机是目前企业商务办公的主流产品，其次就是喷墨类产品。18.3%的用户认为，彩色复合机更加适合他们公司使用，17.5%的用户认为彩色喷墨一体机更加适合他们工作，彩色激光打印机只占13.3%，彩色喷墨打印机占 11.5%，彩色激光一体机占9.8%，选择其他的网友占28.4%。随着彩色数码复 www.rechargeasia.com

调查显示：

从数据中看出，目前市场中的彩色商务办公设备主要以激光打印为主，但用户选择彩色激光机并不占最高的，显示彩色设备并不能满足客户的需求，从份额上看，首选彩色数码复合机;其次彩色喷墨一体机;第三才是彩色激光打

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彩色商务市场潜力巨大

续

印机。很多用户认为彩色商务办公设备成本太高，特别是使用率最高的彩色激光打印机，一套硒鼓相当于一台机器的市场售价，很难让用户接受，而很多用户认为彩色复合机更适合公司，理由主要有两点，1.彩色商务办公需求的不断增加，单纯的低端产品很难满足公司快速增长的要求。2.很多用户使用过黑白复合机，整体成本相对较低，由此会对彩色数码复合机抱有一种在成本上的期待。

4成用户认为成本高的彩激仍居首位有接近4成用户认为彩色办公的成本很高，很难接受，那么究竟是哪些类型的办公设备成本高呢，下面我们来看一下深入的调查报告分析。

彩色激光打印机，60%的企业使用彩色喷墨一体机，52.1%的用户使用彩色喷墨打印机，46%用户使用彩色激光一体机，20.9%用户使用彩色复合机。

37％用户仍认为打印成本过高调查显示：

在调查中，很多用户使用彩色复合机，选择彩色数码复合机的原因分析是工作需要，但37%的用户认为成本高。

调查显示：

57%的用户认为彩色办公打印设备成本比较适合，37%的用户认为成本很高，5.9%的用户认为成本很低。从数据中看出，接近4成用户认为成本是高的，这些用户大部分使用激光打印机产品，而且是使用原装耗材的用户。另外57%的用户认为成本适中，能够接受，源于企业不缺钱，或者就是企业通过了其他方式降低了后期的使用成本，比如说目前市场热门的兼容耗材、灌装耗材，据调查，目前有近6成用户在使用兼容和灌装耗材。使用其他耗材来做替代品。其实从本质上来说，很大一部分用户对彩色耗材成本还是很难接受，这也是办公打印厂商所面临的难题。

通过调查显示，44.2%用户认为彩色激光一体机成本很高，33%用户认为彩色激光打印机成本高，12.6%选择彩色复合机，6.2%选择彩色喷墨一体机，2.8%选择彩色喷墨打印机，其他占 1.2%。可能很多用户看完这个调查数据有点不太明白，其实彩色办公打印设备的成本主要包括两方面，第一是前期的购买成本，第二是后期的使用成本。从调查数据中看出，彩色激光机是被认为成本最高的一类设备，其中彩色激光一体机最高，彩色激光一体机不像彩色激光打印机，它的产品本身市场售价相对较高，基本上都在3000元以上，后期使用成本相对较高，后期成本主要包括了4 个硒鼓，总价高达上千元，有的需要几千元。在本次调查中，选择彩色数码复合机的用户并不太多，一个入门级的低端彩色复合机也接近2万元了，在调查中选择较少的原因是，彩色数码复合机用户关注的并不太多，而且市场占有率相对较小，这类机器基本上应用在大中型企业用户群中。 63.2%的用户以激光打印为主通过调查了解，63.2%的企业使用

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彩色激光类产品在企业用户群中相对要高，其中单功能彩色激光打印机占有率最高，其次就是彩色喷墨一体机。从目前彩色办公打印设备市场情况来看，随着单功能激光打印机的购买门槛不断降低，基本上已经达到了千元级时代，中小型企业用户也开始考虑这类设备的购买，而激光一体机市场售价相对较高，由此造成市场占有率相对较低一些。整体来看，激光类仍是企业单位的首选产品。彩色喷墨一体机在本次调查中排名第二，这主要源于惠普、爱普生等著名厂商早在几年前就推出了商喷系列产品，在功能和性能上都有了很大的改进和提升，而商喷的特点就是在购机成本和使用门槛上相对较低，非常适合中小型企业以及创业型企业购买使用。复合机的覆盖比例相对比较低，其中主要原因是，彩色复合机的购买门槛较高，就目前市场情况来看，一台低端彩色数码复合机接近2万元，有些品牌更高，很多中小型企业并不太愿意投入更多的资金来购买彩色数码复合机。目前彩色数码复合机在中大型企业级中应用较多一些，不过从目前彩色数码复合机厂商的动作来看，很多厂商已经开始降低购买门槛了。从目前彩色办公设备市场来看，很多厂商已经在为用户考虑，比如说降低后期使用成本，降低产品前期购买成本等等，这也是促进彩色商务办公市场发展的积极态度。

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To Enhance the Print Function is to have an Additive Value

提高打印价值需做足功能加法几年前，无论是在政府部门还是在企事业单位，办公室常见的场景是打印机、复印机、传真机、扫描仪等一大堆设备挤满了有限的空间，几台机器同时运转，不但噪音大、能耗高，而且难以管理。如今，兼具打印、复印、传真、扫描等功能于一体的数码复合机、多功能一体机产品成为了政府采购领域日渐崛起的生力军，以及用户实现便捷办公的好帮手。近几年，国内外打印机厂商为了不失时机地推广数码复合机、多功能一体机等相关产品，都在固有功能的基础上不断根据客户实际需求研发生产新品。实践证明，作足办公设备的功能加法是提高产品价值和市场接纳度的不二法则。复合应用满足整体需求如何同时管理打印机、复印机、传真机、扫描仪等多种办公设备呢？通过对几家规模较大的打印机厂商进行采访，记者得知，数码复合机是以复印功能为基础，标配或可选打印、扫描、传真功能，采用数码原理，以激光打印的方式输出文件，可根据需要编辑图像文字，拥有较大容量的纸盘、内存、硬盘，具备网络支持和多任务并行处理能力，能满足用户的大任务量lT作业需要，同时还可保存大量数据，担当信息文档管理中心角色。一般来说，数码复合机产品适用于多人办公，特别是政府采购用户的工作环境，分为低速机型、中速机型、高速机型3大类别，黑色和彩色2类阵营。价格因素主要包括产品的集成功能和扩展功能，采购成本从几千元到数万元不等。对于政府用户来说，数码复合机在批量文印输出方面占据2大优势，负荷量大和整体拥有成本低。传统的双面打印、双面送稿等功能已不能满足差异化的竞争需求，如何通过增值功能为用户创造价值显得尤为重要。例如，富士施乐的文件管理流程服务、信息安全服务、移动办公服务、文件管理服务以及

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个性化服务，理光的网络传真功能，夏普的网络串联功能，佳能的ID卡复印功能，这些都是增值功能的典范。一机多能取代单一功能与数码复合机不同的是，多功能一体机更加适合于小型办公环境，可实现一站式服务，在减轻维护工作量的同时降低管理成本。这类产品虽然有多种功能，但打印技术是多功能一体机的基础功能，因为无论是复印功能还是接收传真功能都需要打印功能的支持才能实现。因此，多功能一体机可根据打印方式分为激光型产品和喷墨型产品2类。跟普通打印机一样，喷墨型多功能一体机的价格较为便宜，同时能以较低的价格实现彩色打印，但使用成本较高。激光型多功能一体机的价格较贵，并且在万元以下的机型中都只能实现黑白打印，但优势在于使用成本比喷墨型低很多。目前，较为常见的多功能一体机产品在类型上一般有2种：一种是涵盖了 3项功能，即打印、扫描、复印。典型代表为爱普生StylusCX5100。另一种是涵盖了4种功能，即打印、复印、扫描、传真。典型代表为Brother（兄弟） MFC-7420。

除标准配置外，供应商比较关注如何增强产品功能，在一般情况下，提升产品性能的部件是需要另外购买的。可选的配件种类很多，不同的产品支持的可选产品也不相同，比较常见的可选配件有扩展内存、大容量进纸盒、双面打印装置等。绿色低碳理念贯穿功能如何降低在使用过程中的能耗一直

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是各家打印厂商在设计产品时考虑的重要问题。殊不知，数码复合机和多功能一体机产品的上市正是降低能耗驱动下的产品。就数码复合机来说，很多产品都标配或者通过选配的方式实现了双面打印功能。双面打印产品进入政府采购领域，不仅可使政府用户大幅提高纸张的利用率，便于装订和阅读，而且还可将政府机关需要存档的纸质文件体积减半，节省储备空间以及人力成本的投入。在环保技术上，各大打印厂商都拿出了看家本领。2010年，兄弟继OKI 和富士施乐后也推出了采用领先的LED 环保打印引擎的新机型。兄弟打印机用3个词概括：“体积小，轻便，噪音低”。LED环保打印引擎具有寿命长、低能耗、低热量、不含汞元素等有害物质的特点。待机时音量只有30分贝，相当于《社会生活环境噪声排放标准》规定的病房、住宅卧室夜间睡眠时的噪声标准。富士施乐在2010年推出的新款复合机中，充分利用IH定影器（传导式加热）、EA环保碳粉、LED打印头3项节能技术帮助用户实现节能高效。设备在使用过程中，有3种模式可供切换：一是准备状态，随时可用。二是节能模式。三是睡眠模式。爱普生则运用具有特色的微压电技术实现节能打印。应用微压电技术的喷墨打印机可以精确控制墨滴喷射的时间、位置和数量，获得优质的打印效果。值得一提的是，微压电打印头很省钱。由于采用的是永久性打印头，性能稳定，服役终身，用户不必频繁更换打印头。此外，佳能的按需定影技术可实现待机状态下零秒启动，节省成本消耗。柯尼卡美能达、京瓷也在节电、节省耗材、降低噪音、全程环保等方面也为产品注入了环保理念，以求凭借绿色元素获得更多的市场份额。

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2011年“云打印”时代畅想走到哪里，只要手机里的文档或照片点击E-mail发送，还没到达办公室即可提前获得打印稿件;旅行者将在各地的照片通过打印即刻呈献在家人面前，一同领略美景风光并及时知晓行程动态;不打开电脑，直接从打印机的液晶屏上浏览新闻、促销资讯并打印出来⋯⋯随时随地打印出你想要的，这就是你未来的生活! 谷歌称，云打印的工作原理是：任何可在Chrome OS中运行的应用程序，可通过应用编程接口(API)来支持云打印技术标准。如此一来，Chrome OS用户就可直接通过应用程序来执行打印命令。据美国科技博客网站TechCrunch 报道，谷歌在Chrome OS操作系统幕后开源项目Chromium官方博客网站撰文称，谷歌Chrome OS今年晚些时候发布后，将制定所谓的“云打印”(Cloud Print)技术标准，以支持所有类型的打印机，且用户不需要安装打印机的驱动程序。谷歌称，通过云打印技术标准，所有采用Chrome OS操作系统的设备，在运行任何应用程序(网络版、桌面版和手机版应用程序)过程中，都能够同身边的任何打印机相连接，以完成各种打印任务。在此过程中，Chrome OS 用户并不需要为相应打印机安装驱动程序。

数据表明，到2013年，全球7亿互联网用户中的50%位于亚太地区，全球 10亿部智能电话中的35%也分布在亚太地区，亚洲消费者对基于网络的云打印拥有很高的使用意向，“云打印”有望首先在亚洲市场普及，随之走向全球市场。 “在我们多年来与中国用户的沟

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通过程中，深切体会到了广大消费者对 ‘云打印’的需求。甚至在‘云计算’ 还没有出现之前，我们就已经在酝酿 ‘云打印’这一愿景。当‘云计算’最先被亚洲市场接受后，我们感觉时机已经成熟，相关的技术研发已经到位，推出‘云打印’正逢其时。”惠普IPG集团副总裁钱越表示，“而随着消费者对 ‘云打印’的认可，把‘云技术’树立为行业新标准指日可待。我们对惠普云打印技术在商务领域应用的一个愿景，就是希望‘云打印’未来像WIFI一样普及，甚至未来能帮助商家给客户提供增值服务，成为一种新的盈利和商业模式。”

惠普云打印发布会上发布的11款云打印新品

惠普近期推出了云打印的概念并推出了一系列基于云打印应用的产品。云打印就是可以让全世界的用户通过各种类型的设备(包括手机、PC、笔记本甚至相机等IT设备)使用全世界任意一台在“云”内的打印机。惠普建立了一个云打印服务器，用户通过注册账号来使用这些服务，从而与打印机连接到一起，从而轻松的与世界各地的伙伴、朋友以及家人共享打印机，而不需要安装任何复杂的网络驱动。简单来说，惠普为广域网的用户建立了一个打印服务器，功能类似于共享打印模式中的那台电脑，所有连入广域网的用户都可以通过该服务器向连入网内的打印机发布打印指令，让文件在制定的打印机上进行输出。看过西游记的观众肯定知道，唐僧骑着神马，可惜在西天取经的途中并没有驾着浮云直达终点，但是在信息社会，驾着浮云的日子并不可以实现，拥有高速发达的交通工具，让用户日行千里成为现实，而信息高速传播的时代，

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让你坐享家中直接将经文取回变得更加易如反掌，云打印让你坐享其成，随时随地都能易沟通。云打印时代的好处在于，不论你在何处，只要我们想将打印的内容打印出来，便可通过发送E-mail的方式直接发送至目标邮箱，便可实现即时打印，在世界的任何角落，只要一封E-mail就能让大家知道你身处何处，在路上也能轻松办公! 不仅能够实现远程传送，近距离的打印也易如反掌，只要附近的任何一台具备云打印功能的打印设备，用户不需要安装任何设备，只要发送到设定的邮箱，便可方便的现场打印你所需要的文档或者照片，让你所处异地也能随心所欲的打印出所需要的文档。云打印时代的普及，将给用户引领不一样的感受。当然，对于云计算，大家最关心的是它的安全问题。对于用户来说，发送 E-mail即可实现云打印功能，那如何防止用户随意打印、造成浪费呢？对此这个问题，以惠普举例，作为率先发布云打印的厂商，为确保云打印的安全，惠普采取了三层保护措施。首先，打印机的电邮地址是随机产生的，第一台打印机配备一个电邮地址，这个地址有意“制作”得很长而且加密，目的就是让它不容易破译。其次，由谁打印，决定权在用户手里。用户可以列一个有权使用这台打印机的人员名单，也可以设计不能使用打印机的人员黑名单。同时，打印机拥有超强的垃圾邮件过滤功能，不会将垃圾邮件打印出来。

再次，惠普的云中心只会把用户的打印资料保存24小时，过后不打印，资料将自动删除。另外，一次打印的页数

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也会进行控制。云打印是实现远程打印的一个重要的里程碑，它一方面打通了移动设备到打印机的通路，使得驱动和距离不再是阻碍手机和打印机之间通话

的壁垒;另一方面，它创建了行之有效的远程打印模式，使得网络打印由以往默认的局域网向广域网延伸。从最早的共享打印到如今的云打印，打印指令的传输过程实际上仍然没有摆脱电脑(手机)——打印服务器——打印机这样一个过程，但是范围的扩展进一步拉近了人与人、心与心之间的距离，让世界真正变成了一个地球村。用户可以直接将看到的文档或者照片直接发送至设置好的邮箱，通过邮箱即可实现远程打印，只要你手中拥有的一部智能手机或是一部上网本等可以发

送邮件的设备，不管打印机是在身边，还是在千里之外，你都可以轻松地完成打印!比如，快要到办公室的白领提前打印会议的文档，在法国旅游的女儿将照片直接打印给家里父母，这些都是云打印最生动的例子。 2010年是云打印的初试牛刀，那么展望2011年，云打印将步入全胜时代或是停滞不前，我们拭目以待！

Easy Mistakes Purchasing Office Equipment

购买办公设备的误区打印办公设备以及耗材对于一个公司而言是不可缺少的硬件，当然买这个东西也有很大的学问，买太好的有很多功能会用不上造成资源的浪费;耗材方面也不能一味的贪图便宜，否则会影响打印质量，甚至损伤机器，所以买打印机办公设备以及耗材一定要坚守一点，那就是：只买最适合的，千万别买极端的 (最好或者最便宜的)。下面给大家分享一下选购经验：选购办公用品以及耗材的八大禁忌! 禁忌一：自以为是选购打印机以及耗材前一定要有准备工作，从价格到功能都要掌握。你可以去现场询价格，也可以电话咨询，或者更方便的就是去专业的导购网站查询，目前中国耗材网数据库已经涵盖了市场上95%以上的打印耗材类产品，一些常用产品已有超过400家商家对其报价。或者若是有熟人在购买产品时能找到渠道价格那更好不过了。因此选购办公用品时千万不要自以为是，一定要找到性价比最好的再出手!

的不一定是最适合你的。选购产品要看其功能你能不能够用上，如若不能，这样的产品也不适合你。

量过多的操心，实在是很不值，浪费时间不说，也浪费金钱。

禁忌三：贪图便宜

购买的打印机等办公设备肯定都会有遇到问题的时候，这时候就需要售后服务，如果售后服务不好相信你今后也必定会为产品操心，所以，买完东西后千万记得要跟商家把服务整清楚了，否则出了问题，吃亏的是自己，注意服务也很重要。买东西更是买个心理舒服、踏实。

诺大的商城里有很多不同价位的产品，从行货到水货;从水货到假货、翻新货，诸多产品会让消费者无所适从，这时候千万不要贪图便宜，只买最便宜的，只注重低价格而忽略了产品质量的本身。想想看买低价的产品，如果质量出现问题就要来回返修，浪费时间和金钱，没有省钱反而超出商品之前的价值。禁忌四：接受忽悠如果在选购打印机等办公设备之前你心中已经有想要买的产品，并且已经有准备，那么就要当机立断，不要听信卖场上销售员的“忽悠”，有的销售可能会推荐一些其他的商品，这时候如果你接受了，那么在产品拿回家后，你就会发现有许多和你之前购买的意向有冲突的地方。

禁忌二：只买最贵

禁忌五：购买水货

选购打印办公设备时不要想着只买最贵的，因为产品贵的原因有两个，新品;功能多;这样的产品可能是因其是新品或是功能齐全而贵。但是要知道最贵

买“水货”的理由不外乎两个：一个是新鲜东西，国内没有行货；要不就是贪图便宜。想想办公用品这种时常要用到的东西，如果购买之后还要为其质

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禁忌六：忽视服务

禁忌七：盲目购买如果是家用，选购打印机等办公设备时候可以考虑产品的用途、以及外观和体积等方面，如果是商用的话，则更多的是考虑功能方面和速度方面等等，因此选购时一定要明确购买的目的。禁忌八：忽视耗材现如今，总会出现买的起机器用不起耗材的状况，因此在选购打印机等办公设备的时候一定要注意耗材方面，不然买几个耗材的钱又可以买一台机器了，这样的你不是得不偿失了么。总之购买办公设备一定要用心多考虑!

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HP’s New “5 in 1” Inkjet Printer Leads the Office Business Trendy

惠普全新“5合1”商用喷墨一体机引领办公新潮近日，惠普公司重磅推出A3+幅面商用喷墨一体机HP Officejet 7500A，这款“5合1”概念的提出，帮助用户享受移动互联时代随时随地随心打印的全新体验，这也进一步巩固惠普在商用喷墨打印领域的领导地位。新上市的HP Officejet 7500A在A3 打印机功能全面，集打印、复印、扫描、传真一身，速度快、成本低、品质卓越、性能稳定、操作便捷，将惠普商用喷墨家族超高性价比的优良传统发挥到了极致。

本。配合使用专为小型办公及个人办公量身设计的HP 920XL大容量墨盒，HP Officejet 7500A可以打印黑白A4文档高达1200页，彩色700页，单页打印成本仅需 0.18元，彩色仅需0.65元，其中黑白打印成本与同级别宽幅的一体机相比低15%。而双面打印功能顺应绿色环保的要求，更能有效减少高达50%的纸张使用。此外，HP Officejet 7500A内置 802.11n无线及有线网络，支持多人连接，相当于1台抵多台，使用方便，同时节约了购机成本。全功能方便快捷的办公体验

高品质低成本的彩色输出 HP Officejet 7500A应用了惠普独有的SPT全维打印引擎，具备快速而稳定的输出能力，月负荷打印能力高达 7000页，可以轻松应对大批量连续打印输出。配合使用HP Officejet黑色颜料+ 彩色染料的墨水组合，无论是打印设计图纸还是人像照片，都能得到鲜艳逼真的照片效果，并且即便是在普通纸上，也能打印出色的防水文档。用户如果选择采用了Colorlok技术的纸张，则不仅可以让黑色文档更加锐利、彩色文档更加鲜艳，更可以实现快干效果，即打即用，方便快捷。在确保高品质的同时，有效降低成

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作为惠普“5合1” A3+幅面商用喷墨一体机，HP Officejet 7500A功能之全，独领风骚。打印及复印方面，黑白 33页/份每分钟，彩色32页/份每分钟，直逼激光。扫描方面，一键扫描功能，通过设置，可以将扫描文件存放至电脑指定文件夹；此外，内置的OCR文字识别软件，支持用户将文件扫描成多种格式的电子文档，除了传统的图像格式，更增加了pdf、txt和rtf文档，用户可以直接编辑，省时省力。传真方面，拥有高达33.6kbps的速率，3秒钟就能发送 1页传真，速度之快，令人赞叹；支持 USB或网络发送传真，也可以接受传真至文件夹，并存储为可识别的各种文档格式，完全实现无纸化，将数字办公发挥到了极致；而自动应答、垃圾传真过滤高达100页的传真内存等功能，都能帮助用户大幅度提高办公效率。作为一款A3+幅面打印机，HP Officejet 7500A提供丰富的纸张尺寸支持，从3*5英寸到13*19英寸，普通纸，相纸，手册统统搞定，相比同档次商用一体机输出面积多达32% ，可以充分展现创意。此外，人性化设计也可圈可点。操作面板使用了2.4 英寸彩色中文触摸屏，操作更简单，更实用。自带的智能证件复印和证件照打印功能，用户无需翻转纸张，一次完成双面证件的复印，方便又省心。

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E打印随时随地的便捷沟通 HP Officejet 7500A应用了突破性的惠普云打印技术（HP ePrint），能够帮助用户摆脱地域限制，随时随地随心进行打印，实现零距离的沟通和分享。通过全新的惠普云打印技术（HP ePrint），用户无需安装驱动或软件，只需要通过E-mail方式将需要打印的东西发送至指定的打印机即可，发送 Email的设备可以是电脑、iPad、智能手机等，而可以打印的文件类别涵括 PDF，Microsoft Office，网页，邮件及照片，适应广泛。有了云打印，设计用户在灵感迸发的时候，就能随时将火花整理发送至惠普云打印机，及时将创意存档；而财会用户则可以将紧急的保密文件通过随身携带的移动设备发送给指定的打印机，方便同事或者合作伙伴使用。当然，其他行业领域的用户也能通过这一高效的途径和家人及伙伴进行随时随地的沟通。综上所述，作为惠普推出的“5合 1”A3+幅面彩色商用喷墨一体机，HP Officejet 7500A秉承了惠普前代产品的优良传统，不但具有专业高质量的输出品质，更在功能全面、高速高效、经济节约、方便快捷等方面下足了功夫。依托惠普强大的品牌，加之自身的优势性能，相信这款机器必将引领新的A3办公新潮流，为用户带来全新体验的同时，节省更多。目前媒体参考价：3499元

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Samsung 3186FN All-in-One Printers Focus on Green Environmental Protection

绿色环保的三星3186FN一体机三星CLX-3186FN彩色激光多功能一体机是2010年4月上市的新品，其功能完备、绿色环保，可轻松实现网络连接，一键式经济环保按键可极大限度的节约资源，卓越的质量获取生动的色彩。无论是打印大型会议文件还是商务文档打印，都可以轻松完成。多功能：具备打印、扫描和复印三大功能，随时高质量地完全打印任务。在文本和杂志模式下，复印分辨率最高可达600×600 dpi；照片模式下，复印分辨率最高可达1200×1200dpi，复印出的画面清晰，线条柔和。该机采用平板式扫描，分辨率达到 2400×2400dpi，能轻松实现高质量的扫描；传真方面可支持彩色传真， 33.6Kbps调制解调器速度为目前该类产品最快，这款机型也可以支持PCFax，但仅限支持黑白发送。

创新键：位于打印机控制面板的屏幕打印按键，选择Active按键，电脑屏幕当前窗口所显示的内容就可以打印出来，选择FULL按键，打印出的将是屏幕显示的所有窗口内容。三星首创的 “环保复印按键”只需按下面板上的按键，就可以在一张纸上复印出两份相同的文档，还可以将彩色文档复印成黑白文档，省纸省墨又省时，减少办公过程中产生的碳，更加经济、便捷。同时，三星CLX-3186FN添加了Any web实用软件，这个软件经过简单安装，就能让您轻松拖放不同来源的内容交将其合并在一页之内，只打印您需要的部分，是有效处理信息的助手。耗材：采用了鼓粉分离式设计，以及高品质的化学墨粉。标准墨粉盒的打印量为：黑色1500页、彩色1000页，初始墨粉盒的打印量为：黑色1000页、彩色700页。

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三星CLX-3186FN彩色激光多功能一体机

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Epson Keeps Sales of the First in Inkjet Market

爱普生的专注保持喷墨榜首 2010 过去了，2010 对于爱普生最大的期望，就是看其在激光产品上的动作。不过遗憾的是我们没有看到激光产品的问世，却看到爱普生在喷墨产品线中依然独舞。爱普生的“专注”使它在喷墨打印市场上，获得了一定市场份额和客户的好评。爱普生在市场中，从商喷产品和技术的角度来看，是结合的最好的。 T 打印引擎技术作为一家技术主导的爱普生公司，很少提及概念，它让用户体验最多的是产品实实在在的应用，2010 年爱普生推出 ME Office 900WD、ME Office960FWD 的新品，在商用喷墨打印机体现了 T 打印引擎技术的优势，高效智能 T 打印引擎技术，给客户提供了优质、低成本的打印体验。它的特点是： 1. 优化了内部结构爱普生推出的新品，建立在全内置自动双面打印单元下，降低了 T 打印引擎机型的体积，优化了内部结构，使桌面办公更加容易。 2. 打印负荷的提升爱普生 T 打印引擎构架简洁紧凑，提升了打印稳定性，其易磨损部件均采用新型坚固材料，有效延长了使用寿命。 3. 全新进纸方式新品走纸单元采用降燥方案设计，

由“啮合式”走纸机构改为“柔性联动” 走纸机构，相比爱普生过去机型，应用这一引擎的机型工作噪声可降低 12%。从统计数据，从喷墨打印机品牌关注度看，爱普生在喷墨市场达到了既定的预期，42.8% 的市场份额，远远高于惠普的 28.5%，佳能的 25.7%。从产品的关注度排名来看，爱普生也有 3-4 款产品入选。爱普生的产品策略在市场反应上还是比较客观的。始终处于领导地位爱普生无论在影像输出、色彩抑或行业输出方面，爱普生大幅面都是当仁不让的领导者，在大幅面上表现尤其突出。主要体现在： 1. 增加产品线爱普生集扫描、打印、复印和放大功能于一体的全新多功能大幅面打印机，如多功能大幅面打印机 Epson Stylus Pro 7710MFP。 2. 推出新品 2010 年爱普生发布 3 款新产品：桌面型 A2+ 幅面 Epson Stylus Pro 4910、 A1+ 幅面 Epson Stylus Pro 7908 和 B0+ 幅面 Epson Stylus Pro 9908。其中， Epson Stylus Pro 4910 以更快的打印速度和更宽广的色域，重新定义了 A2+ 幅面喷墨打印机的性能。而 Epson Stylus Pro 7908 和 Epson Stylus Pro 9908，同样拥有行业领先的打印速度与输出质量，可满足大印量行业客户的细分需求。 3. 走在行业前列爱普生在“艺术微喷” 上的造诣是屈指可数的，在大幅面解决方案上，致力于解决高速、稳定和色域的宽范和精确问题。作为三大喷墨厂商之一的爱普生始终在大幅面端走在前列。相比竞争对手佳能和惠普，爱普生的大幅面产品，也是信息量大，解决方案多的厂商。

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4. 产品得到市场的认可爱普生不太在意市场上创意的传播，如云计算打印等等，但对于环保的理念，很看重，在乎于用户需求。比如产品信息、购买、服务等。用户购买产品时，爱普生提供产品详细介绍，提供产品的供应渠道，为用户提供的服务，包括：安装、应用、功能介绍、日常的保养以及常见故障的排除服务，所以爱普生的产品得到客户认可。纸盒容量由于 T 打印引擎的加入也带来了提升，T 打印引擎本身就是意在优化内部空间设计，所以在更小的机身尺寸上，这一打印引擎提供了更大的纸张装载容量，这一点并非是建立在扩大机身体积来实现的。最后 T 打印引擎的全新进纸方式，还极大的降低了进纸瞬间的噪声，同时走纸单元采用降躁设计，由“啮合式” 走纸机构改为“柔性联动”走纸机构，相比爱普生过去机型，应用这一引擎的机型工作噪声可降低 12%。 2010 年爱普生在北京举办全新多功能大幅面打印机 Epson Stylus Pro 7710MFP 的产品发布会。这是爱普生首次发布集扫描、打印、复印和放大功能于一体的全新多功能大幅面打印机。一直以来，爱普生在大幅面打印市场，都处于领导地位。3 款新产品的推出，进一步巩固了爱普生在大幅面打印机市场的引领者地位。中国人常说：深入民心。什么是民心 ? 就是尽一切可能满足用户的要求。毕竟商用打印产品不是手机不是 ipad，用户不会花很长时间去了解，它只是一个工具，一个可以为用户创造附加价值的工具。因此，需要厂商尽可能提供关于产品的详尽服务，而不仅仅只有买和卖的渠道。面对同质化越来越严重的 IT 业界，如何做好产品固然重要，但如何提供服务同样重要。甚至，在传播理念中，服务更显为重要。而作为行业领导者之一的爱普生，是否也更加关注这些。

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Firmware Upgrade, a Bomb Buried on the Single-plank Bridge

固件升级，一颗埋在独木桥上的炸弹 Lexmark，sansung固件升级之我见国家精细化工实验室工程师Jarek Yang 从来都是无独不有偶， 2010年10月前后， Sansung在其ML-1640和CLP-310的机器上发布固件升级消息，从而来杜绝第三方进入市场，在不久后的 12月23日前后，Lexmark在面向全球发布在其使用Lexmark100# 墨盒的喷墨打印机上发布进行固件升级的消息，何其相似，这是英雄所见略同还是臭味相同，不可置否。当兼容厂家辛苦的攻克 Jarek Yang 芯片问题，原装厂家却频次出招，使得兼容厂家迎接不暇，招数很新，但是，做法却有待商榷。深层分析，原装厂家设置专利，设置芯片，无非是保住其现有的市场，然而对于兼容厂家，你有盾，我有矛，见招拆招，有实力的兼容厂家已经驾轻就熟，至此消费者在较量中受益已成既定事实。全天下都知道，对于打印机制造商而言，耗材的盈利远超过打印机。 Lexmark的此次固件升级，从技术角度来讲并无实际应用意义，一不为技术提升，二不为打印机功能改进，三不为改善消费者操作简易，此作为只为杜绝其它人进入市场的障

碍，使得填充墨盒和回收墨盒以及兼容墨盒无法继续，这样对于环保无益，对于消费者无益，此作为只为兼容市场增设门槛，增加兼容进入市场的难度。解决此问题的方法有三种：一、不要按照Lexmark的提示，进行固件升级，如此以来，实惠的兼容耗材还可继续服务，否则兼容将无法使用。二、等待兼容推出的最新产品对芯片信息进行更新，这样会很慢，就算及时更新，在很短的一段时间以后，Lexmark推向市面的新机也将无法使用，但是值得一提的是，市面没有升级的打印机和早期没有升级功能的机器还可继续使用优惠的兼容耗材。三、继续使用不优惠的原装耗材。目前一家办公用品公平协会和标准贸易研究机构接到客户投诉，正在对其进行调查。个人认为Lexmark和Sansung的举措有待商榷：一、此举有可能将成为兼容厂家难以逾越的沟壑，或死，或者艰难的跟着。二、固件升级结果很明显，那就是兼容厂家的耗材无法使用，回收的耗材无法使用。这将导致Lexmark和Sansung的回收和兼容产品无法生存。三、此举可能被行业协会判为垄断行为，放弃此做法，然后艰难一阵子，再继而放开市场，给兼容同等的竞争机会。四、固件升级的举措无人问津，那么HP，Canon ,Epson等原装厂家相继模仿，兼容厂家将从此长眠，除非再来一家打印机制造商来打开僵局，但也得有大的肚量不采用此法。此举就像埋在独木桥上的炸弹， Lexmark和Sansung知道怎么回事，绕开炸弹昂首向前，兼容厂家知道炸弹在那里，不敢走或者艰难的探测，不好走。未来如何，我们静待Lexmark走向和有关机构的调研结果再拭目以待。郑重声明：本文系作者个人观点，与任何其他个人、组织无关。

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Using Toner Quality Evaluation to Analyze Static Image Quality

浅析静电成像用墨粉质量评测方法国家印刷及办公自动化消耗耗材料监督检验中心

毕明珠史洪杰

摘要围绕静电成像显影设备的主要耗材——墨粉展开，重点对其质量的评测方法进行了介绍，并从模拟带电量、粒度分布、熔融指数等物理性能以及图像密度、定影牢固度等印品质量进行阐述，旨在提高墨粉产品质量，以便规范墨粉市场。引言墨粉(Toner)是静电复印机、激光打印机、普通纸传真机以及数字式多功能一体机等各类以静电成像方式显影设备（以下简称办公自动化设备）的主要消耗材料，按照墨粉的制造工艺可以分为物理粉（粉碎法）和化学粉（聚合粉）。聚合墨粉平均粒径可以直接控制，墨粉颗粒基本上是球形（见图1-4）。

图1

图4

围内，单难免有过大或过小的颗粒存在且墨粉形状不规则（见图5）。

粉制造业的发展，同时也随着人们对办公自动化设备输出的印品数字化、彩色化、图像精细化的迫切要求，使得墨粉的物性指标需要更加优化。发展至今，墨粉粒子更加精细化（平均粒径 5~6μm）、均匀化、球形化及成像高速化，使得印品图像质量也更加细腻、更加完美。目前市场上的墨粉主要有OEM墨粉与兼容墨粉，OEM墨粉质量高，图像逼真、清晰度高，受到用户的信赖，但由于价格高，用户难于接受，使得兼容墨粉具有一定的市场，但兼容墨粉质量良莠不齐，假冒伪劣产品充斥市场，极大地损害了用户利益。因此墨粉质量评价显得尤为重要，以下介绍评价墨粉质量的基本方法。一、墨粉质量的评价

图2

图3

物理墨粉由于采用粉碎的工艺工程，因此其颗粒不均匀，虽然经过多次的筛分可以将粒度分布控制在一定的范

下面我们以物理墨粉为例介绍墨粉的基本性能。墨粉主要是由颜料、电荷控制剂（CCA）、树脂、石蜡等成份组成。其中颜料为染色剂，为墨粉产生视角效果，并影响其带电量；树脂起粘结剂作用，为墨粉满足基本的定影性能和带电量；电荷控制剂改变墨粉的带电量、电荷分布曲线及带电速度；石蜡是一种工艺需要的助剂，完善墨粉的定影性能，增加定影牢固度，防止粘辊；另外还有少量的二氧化硅用于改善墨粉的流动性，同时影响带电性能。伴随着静电复印技术的迅速发展，墨粉市场需求量也快速增长，带动了墨

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墨粉的工作表现是电、磁、机械、化学、热力学等共同综合作用的结果。任何缺陷的成因都可能是多方面的，任何一个理化参数的变化引起的缺陷也都可能是多方面的。因此墨粉的品质缺陷及其成因是错综复杂的。决定一种型号墨粉的综合品质，主要从物理性能和上机印品质量来考虑。物理性能包括：模拟带电量、粒度分布、熔融指数、凝集度（或流动性）、含水量等；印品质量包括：图像密度、底灰、定影牢固度、分辨力、鬼影以及线条质量等。这些因素相互关联，又相互影响，下面就指标的检测方法及相互影响的原因作相关阐述。（一）物理性能 1.模拟带电量模拟带电量在GB/T 13963-2008 《复印机术语》中定义单位质量显

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浅析静电成像用墨粉质量评测方法

续

影剂或色调剂所带的电荷量，单位μC/ g。在JB/T 5277-2007《静电复印干式双组份显影剂》中定义为色调剂与载体饱和摩擦所带的电量。带电量、带电分布、带电速度这些指标影响显影性能及控制功能。 JB/T 8262.2-1999《静电复印干式色调剂荷质比试验方法》中规定测试原理为色调剂与载体摩擦时，各自产生量值相等、符号相反的电荷，采用吹气分离法将色调剂从载体上分离，然后测量载体上的带电量，即可得出色调剂的带电量。对双组份墨粉来说模拟带电量主要是控制补粉，主要解决如何使墨粉从墨粉盒中加入到显影剂里，而且能使新加入的墨粉迅速和载体结合，并且不允许有过多的墨粉与载体形成不能显影的紧密结合。对单组份墨粉来说主要是避免不能显影的墨粉的聚集，而使密度降低，画面变浅。 2.粒度分布粒度分布包含粒度体积分布、粒度颗粒数分布、体积中径三个主要指标，在GB/T 21200-2007《激光打印机干式

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双组份显影剂用色调剂》中定义粒度体积分布是指色调剂各级粒度范围的体积百分数分布；粒度颗粒数分布是指色调剂各级粒度范围的颗粒百分数分布；体积中径是指色调剂粒度体积百分数累积分布中其累积值一半所对应的粒径, 单位为μm。 JB/T 8262.4-1999《静电复印干式色调剂粒度分布试验方法》中规定测量原理采用电感应方法（库尔特原理）对试样进行分析测量。即将试样均匀分散在电导液中，借助真空作用，使其通过微孔管管壁上特有的一个微孔。在微孔管内外的电导液中浸放一对电极，接通电路，使微孔周围形成一个电感应区域。当每个粒子通过微孔时，电路便产生出与之相应的电脉冲信号。该信号的大小取决于通过粒子体积的大小，而与其它因素无关。将不规则形状的试样粒子理想化为相同体积的球状粒子，由此近似地计算出试样粒子的粒径。对通过微孔的试样粒子逐个计数，同时根据体积信号大小，区分出试样粒子在各级中的分布，显示和计算出试样的个数、个数粒度分布、体积粒度分布及其他参数。粒度分布曲线的宽度表明墨粉粒子粒径均匀性，如果墨粉颗粒不均匀会对性能造成影响，但缺乏较大颗粒会影响黑度，缺乏较小颗粒将影响分辨率。这是因为粒径太小的色调剂带电量高,吸附在载体上的力偏大,基本不参与显影,而粒径偏大的色调剂又会产生印品缺陷,如在全黑图像中出现较明显的白点，这两方面都应控制在合适的范围。粒度分布影响墨粉的电性能以及印品底灰、层次、分辨率的质量。 3.熔融指数（或软化点） JB/T 8392-1996 《静电复印干式色调剂

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熔融指数测量方法》中定义熔融指数指在规定条件下，色调剂熔体的质量流动速率，以g/10min表示。测量原理为色调剂在规定温度和压力下，测量熔体每 10min通过标准口模的质量（g）。与软化点所表征的是同一种墨粉性能。墨粉的熔融指数决定了墨粉的定影牢固度。熔点低的墨粉定影比较牢固,但过低，墨粉的稳定性又会变得很差；熔点高的墨粉就比较难定影，因为当附有墨粉颗粒的纸张经过定影组件时未能充分熔化渗透到纸纤维中时已从定影组件中通过，造成墨粉沾附定影辊。 4.凝集度（或流动性） JB/T 8615-1997《静电复印绝缘型磁性干式单组份正电性显影剂技术条件》规定采用卡尔（carr）理论的振动筛分测量方法，指在规定条件下色调剂颗粒间可分散程度。以通过振动筛的色调剂重量百分比（%）表示。流动性的大小与规定条件下振动筛的筛下量成正比，由筛下量可直接计算流动性。凝集度与流动性表征墨粉的同一性能，好的墨粉流动性一般非常大，凝集度则较小,流动性的好坏会影响到印品的黑度，底灰，转印率。此外还有墨粉含水量、加热挥发物以及磁性墨粉的磁性能等参数。（二）印品质量评价墨粉的综合品质还要考虑印品质量，国内大部分企业常利用图像密度、底灰、定影牢固度、分辨力、鬼影来评价；国外企业以及部分国内企业开始采用标准ISO/IEC13660-2001《硬拷贝输出图像质量评价》进行图像点、线、面的相关评价。以下就印品质量的相关因素作一简单阐述。 1.图像密度在GB/T 13963-2008《复印机术语》中定义图像密度又称黑度，是材料阻止光或其它辐射能透过的程度。GB/ T 10073-2008《静电复印品图像质量评价方法》中规定用反射式光学密度计分别测量样本上实心区中心位置的密度值。墨粉的黑度值不是越高打印效果越好，将直接影响复印/打印的页产量。原装OEM墨粉的黑度值一般为1.3，国内

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兼容墨粉的黑度值一般控制在1.4左右。 2.底灰底灰是测试打印样张中没有字样的空白处的黑度值，目前业内普遍采用白度仪测试的方法，但在GB/T 100732008《静电复印品图像质量评价方法》中规定用反射式光学密度计测量样本上无图像区域中背景最深部位的密度值，测量结果取密度最大值和纸基密度之差。影响底灰值的原因主要是墨粉的电性能和磁性能。每种型号的打印机要求墨粉的电磁性能不一样，这也是强调专粉专用的一个原因。另外，由于打印机或感光鼓的原因也会造成底灰。一般底灰值控制在0.02以下。 3.定影牢固度在GB/T 13963-2008《复印机术语》中定义定影牢固度是复印品上图像固定的程度。即附着在纸张表面的墨粉熔化后渗透到纤维的能力。在GB/T 10073-2008《静电复印品图像质量评价方法》中规定试样放在摩擦试验机上摩擦前后反射密度的比值，即D后/D前 ×100%。墨粉的主要成分之一树脂的优劣是影响墨粉定影牢固度的一个主要因素。目前复印、打印品图像的定影牢固度在90%以上，甚至在95%以上。 4. 分辨力在GB/T 13963-2008《复印机术语》中定义分辨力为整个复印系统传递和记录图像细部的能力。在GB/T 10073-2008《静电复印品图像质量评价方法》中规定用10倍刻度放大镜或读数显微镜观测样本5组分辨力图上均能清晰分辨的最高线对数。通常以每毫米内可分辨的线对数的最大值来表示。对于复印品分辨力应达到3.6线对/mm，

打印品分辨力应在4线对/mm。墨粉颗粒的粒径会直接影响到分辨力。 5.鬼影鬼影是指印品上周期性显现上一周期残余影像的现象，即我们平时说的重影，就是在文字（或其他图案）的正下方（走纸方向）出现一个与其一样的文字（或图案），但是密度值（黑度）要比其低很多，在定影过程或转印过程时形成。一般采用目测的方法进行评价。 6.图像点、线、面评价以上墨粉质量通过图像密度、底灰、分辨力等项目评价印品质量比较直观，但人为因素影响较大，若通过高分辨率（通常2400×2400dpi以上）的扫描仪将图像扫描，再经过图像分析软件进行图像点、线、面的质量评价，图像的微观质量评价将对评价墨粉产品的质量产生更大的作用。图像本身由一系列的点、线、面组成，根据ISO/IEC13660-2001《硬拷贝输出图像质量评价》的规定，图像大面积的密度特征包括：黑度、底灰、颗粒、斑点、背景外部污染、白点等，字符和线条特征包括：模糊度、锯齿、线宽、字符黑度、对比度、饱和度、字符区域外部污染、字符区域底灰等项目。

目前比较先进和比较普遍使用的是美国QEA公司和ImageXpert公司基于 ISO/IEC13660-2001开发的图像分析系统，前者是基于Windows系统开发的，后者是基于Mac操作系统开发的。一些 OEM大型公司具有该类图像分析系统用于产品的研发。结束语我国墨粉制造产业经过20多年发展，已经初具规模，墨粉的开发和生产走上了自主知识产权的轨道，能研发生产黑白墨粉和彩色墨粉，其产品既能提供给国内市场，也可出口到国外市场。但国产墨粉相对于进口品牌墨粉仍存在价格和质量上的差距。因此，提高墨粉产品质量，规范市场秩序，为企业创造公平竞争的环境，将更大程度促进中国墨粉制造业的快速发展。本文着重介绍的墨粉质量的评价方法也将给墨粉企业与政府相关部门加强监管提供技术支撑。伴随着办公自动化设备的普及，墨粉的国内外市场将有着巨大的发展空间，只要墨粉制造企业遵循市场经济原则，加大投资力度和技术创新力度，确保产品质量，打好品牌战略，一定会占领国内外的市场，在不久的将来，经过墨粉制造业有识之士的共同努力奋斗，中国一定会成为世界办公设备耗材的生产基地和供应中心。

Note:

图7 OEM墨粉线条质量

图8 兼容墨粉线条质量

图9 OEM墨粉字符质量

如果您有任何关于再生方面的技术问题,您可以联系我们，获得帮助。我们也将非常高兴的与您一起分享您关于打印耗材再生方面的经验和心得。 Email: news@r echargea

sia.com

图10 兼容墨粉字符质量

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Beijing Laser Brands Its High-Quality Low-Cost Supplies

北京莱盛打造优质低价的品牌耗材产品品牌耗材即非打印机/复印机生产厂生产的，具有自主品牌的国产耗材。北京莱盛耗材做为品牌耗材中的一份子，拥有适合于HP，EPSON，CANON，LEXMARK，XEROX， LENOVO等各品牌的打印机，复印机的各类耗材、配件，莱盛耗材是具有知识产权的产品，每个产品下线时都经过严格的检测。品质可与原装产品媲美，但价格确是原装耗材的 50%-60%左右。当您觉得成像卡盒加粉质量没有保证，原装耗材价格昂贵的情况下，可以放心选择北京莱盛耗材，不仅能够为您的企业节省40%-50%的费用，还将得到产品本身之外的其他服务，如光标服务中的，设备维修、维护服务；设备采购、租赁服务；耗材订购、送货服务等内容。原装耗材即打印机/复印机厂家生产的耗材，此耗材价格昂贵，厂家一般只提供耗材销售服务，设备维修维护仅限自有品牌的设备。北京莱盛的一大特色就是，耗材与配件并驾齐驱。不仅有耗材可以对易耗品进行更换，还提供配件为保养、维护设备提供保证。因此，公司通过渠道快速发展。在全国10个城市设立分公司、办事处，近几千家的经销商覆盖全国31个省、市、自治区。在保证产品销售的同时，为售后服务提供了强有力的支持。国内现在有一个很尴尬的现象——买得起打印机，用不起原装耗材，关键一个字：“贵”！而选择品牌耗材就可以节省不小的开支。价格对比如下表所示。原装耗材与品牌耗材的价格差异

莱盛友情提示：

1.品牌环保再生成像卡盒是响应国家号召的环保产品之一，政府采购中也被众多采购单位关注。但品牌再生成像卡盒并非假冒产品，从循环再造、废弃减少、节省开销、利于环保的角度，对已使用的成像卡盒进行回收再造，是通过严格的测试达到合格标准的产品。包装上也体现着“再生”字样，因此，请放心购买。 2.一只原装成像卡盒一般可加粉2到3次，随着打印(复印) 量的递增，其易损部件如清洁刮板、鼓芯、充电辊、磁辊难免会磨损或损坏，此时也需同时更换损坏部件，才能达到很好的打印(复印)效果。 3.成像卡盒加粉需要专业的技术人员进行操作。加粉前需对粉仓、易污染的部件进行彻底清洁、检查。规范的加粉操作、专业的加粉工具都决定着加粉后成像卡盒的使用状况。忽视哪一步都将造成使用隐患。 4.成像卡盒加粉3次后，建议更换新的成像卡盒，以保证打印品质。反复加粉3次以上，即使更换易损部件，打印效果也会大打折扣。

但是品牌硒鼓与原装硒鼓的产品质量却极为相似。以莱盛88A硒鼓为例，两个产品对比如下表所示。

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Wuhan Pointrole Company Welcomes New Opportunities

武汉宝特龙公司厚积薄发迎来发展新机遇位于武汉市汉江之滨，汉阳区黄金口工业园区——武汉宝特龙信息科技有限公司，2010年，以稳定、健康、持续的发展势头，以优质的产品质量、优良的管理模式、优秀的服务方式赢得了市场，受到社会各界的称赞。去年7月15日被国家信息中心等部门授予“2010年第九届全国OA市场优秀企业”的光荣称号、12月16日，中国计算机行业协会耗材专门委员会颁发该公司“中国打印耗材产业发展十五周年纪念自主创新企业成长奖”。2010年申报国家“高新技术企业”认定项目，经过专家的初审、复审和考核，获得“国家高新技术企业”证书。一年来，宝特龙公司以一种全新的面貌展示在世人面前：

产品质量稳定提高他们把产品质量视为企业的生命，确定了2010年为质量管理年。成立了质量管理小组，由公司总经理任组长，质量管理部主任、车间主任、质检员、技术员组成的质量管理队伍，坚持定期检查与不定期抽查相结合，班组质检员自检与专职质检员常规质检相结合，建立了从原料入库到生产、包装、产品出库等一整套严格的检测、监管机制，按照质量管理运行办法，严明制度，规范操作，奖惩分明，措施得力。他们还通过设立质量看板，把每天的质量检测情况及时上墙公布，对检查的问题，指定专人监督整改。在公司，人人关注质量，个个参与管理的风气正在形成。客户满意率不断提高。在2010年湖北名牌产品评选中，公司《激光打印机用墨粉》产品获湖北名牌产品称号。

生产销售跨越式发展

合资合作正在实施

2010年生产销售比上年同期增长30%以上。实现了超计划、超同期、超历史的最好记录。特别是销售领域，他们在激烈的市场竞争中，立足国内市场，加大产品宣传力度，建立产品跟踪、客户回访制度，不断提高服务质量和服务水平，与客户建立良好的业务往来关系，从而稳步占领国内市场。同时，他们把目光瞄准海外市场，通过多种渠道，不断扩大海外客户，拓展海外市场，使外贸销售发展迅猛。 2010年他们已与20多个国家和地区的客户建立了外贸业务往来，外贸销售量不断攀升，比上年同期相比，外销量业务增长45%以上。

良好的销售前景和优质的产品质量，引起了世界500强企业——日本丸红株式会社的高度关注，该外资企业多次到公司考察，日本丸红株式会社副社长关山护先生也率团亲临考察和访问，经过近一年多的商务洽谈，先后签订了框架合作协议和合作意向书，新公司名为：宝红科技（武汉）有限公司，经各投资方协商，初步定于2011年2月28日在武汉马可波罗酒店举行正式签订合营企业投资合同书。新的合营公司必将为该企业注入新的活力，带来新的经济增长。职工福利逐步提高

产品研发不断创新技术创新、产品创新是他们追求的目标。2010年，他们不断加大研发队伍的建设和研发经费的投入。先后向社会招聘和学校聘请技术人员参加产品研发，和周边高等院校签订开发新产品合作项目，共同研制和开发新产品。他们成立了科技研发攻关小组，对重点项目实行重点攻关，并设立新产品研发专项奖，对有突出贡献的科研人员实行专项奖励。去年以来，投入的研发资金比上一年增加了30%以上。科技创新带来了丰硕的成果。一年来，他们开发新品5个，在销售市场受到客户好评。研发人员在国家报刊、杂志上发表学术论文3篇。公司完成的“PT-CLP-315彩色激光打印机用彩色色调剂 ”和“PT-1635型数码复印机用色调剂 ”两项技术成果，在武汉市科技局组织的科技成果鉴定会上获得专家小组通过，技术水平在国内市场上处于领先地位。去年他们申报了三项专利，其中“干燥风再利用的墨粉粉碎分级系统”获国家专利局专利证书，其他两项均在受理中。

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在发展生产的同时，公司始终把提高员工的工资福利摆在议事日程。一是提高工资待遇。去年他们逐步调整员工工资结构，职工人均收入比上年同期增长18%。二是开展红色旅游。2010年他们先后组织员工到革命老区，接受革命传统教育。三是开展丰富多彩的文体活动，工会组织员工开展兵乓球、篮球、象棋、拔河、歌咏等活动比赛。四是由公司党支部组织工会、人力资源部等部门，上门看望患病、住院职工，节假日为困难职工送去专项补助金。践行着企业与职工的和谐进步。前进中的宝特龙公司把眼光投向更远的地方。他们规划：3年，建立创新型高新技术企业上市公司（公司已录入湖北中小科技型企业上市后备名单）；5年，成为中国中部办公自动化耗材产业基地；10年成为世界级办公自动化耗材制造商。新的征程，新的跨越，新的希望。宝特龙人正以饱满的热情迎接新的挑战，新的辉煌！

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APEX Launches Series of Compatible IC Cards for OEM Printer

艾派克推出系列原装打印机兼容IC卡 2011年 3月，珠海艾派克微电子有限公司（艾派克），推出系列打印机兼容IC卡，包括Richo1000系列、 OKI B2500系列、Xerox3100系列、 Minolta1480系列，将原装品牌悉数囊括。 IC卡相比于墨盒、硒鼓芯片，在耗

材领域尚属新新力量，二者在功能上都起到身份识别和记录数据的作用。而刷卡打印还有另外一项重要特性，即保证用户打印信息的保密性，尤其对打印信息保密性要求高的企事业单位有极大帮助，且用户只需选配读卡器便可轻松实现。在打印机市场竞争日益同质化的今天，原装厂商们通过技术升级，不断增加打印机功能，发掘新的潜在客户。在信息核心的时代，具备IC卡机密打印功能的打印机，可谓开辟一片蓝海领域，推出至今受到诸多关注，市场前景广阔。艾派克凭借其在以往兼容芯片上累积的雄厚技术实

力，目前在Richo SP1000/1000SF、 OKIB2500、Xerox Phaser 3100MFP、 Minolta PP1480/1490系列打印机的兼容IC卡上取得重大突破，一如既往的以最快的速度为广大客户提供最优质的产品。更多关于兼容IC卡的信息，可登陆艾派克网站www.apexmic.com，或者直接联系您的客户经理进行咨询。

Hi & Bestech Samsung/Xerox Chips Work on Newest Firmware

瑞赛克的三星/施乐芯片适用最新版韧体 2011年1月21日，台湾台中瑞赛克企业的工程师已经在三星 ML1660最新版韧体V1.xx.00.34，CLP-310/315 最新版韧体 V1.29.01.64, SCX4600 新韧体V1.01.00.99, SCX4623F 最新韧体 V2.xx.00.98 以及施乐 Phaser 3160 最新韧体 v1.01.00.62. 上测试芯片通过。 “我们的芯片依靠其杰出的性能，在三星“隐形韧体”最高级别保密系统下，依然可以打印整个周期。在过去的几年，三星打印机在部分国家成为最畅销的品牌。目前，我们接到很多市场上迫切的需求，要解决他们的芯片问题，我们很高兴地通知大家，瑞赛克的芯片能够很好的工作。” 台湾瑞赛克企业的业务主管ALVIN 许先生发表讲话到。

已经测试过的韧体包括： SCX4300_V1.21 SCX-4300_V1.22 SCX-4300_V1.23 SCX4600_V2.01.00.93 SCX4600_V1.01.00.99 ML-1910/ML-1910_V1.xx.00.77 ML1910_V1.01.00.82 ML-1910/ML1910_V1.01.00.83 ML1640_V1.01.00.96 ML2240_V1.01.00.96 ML2520_V1.01.00.54 ML2520_V1.01.00.84 SCX-4623FN_V2.xx.00.96 SCX3200_V3.xx.01.07 SCX4623F_V2.xx.00.98

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SCX4824_V1.01.00.30 SCX4824_V1.01.94.36 SCX4828_V1.01.00.31 Xerox wc3210_v95 ML-1660_V1.xx.00.34 CLP-315 V1.01.11.62 CLP-310/315V1.29.01.64 Xerox Phaser 3160 v1.01.00.62 Xerox 3140 V1.50.00.73 更多讯息请联系瑞赛克企业网站： www.tonerchips.com

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成像卡盒市场变革富美每天公布回收牌价

走出注墨几点误区

Forever Announces Daily Price on Empties Collection

1.无限次添加墨水有人认为，只要墨盒表面没有破裂，就能继续添加墨水，这是误区。原因：墨盒里面的海绵是有寿命的，在不断重复 “吸收——释放”过程中，海绵的吸墨能力将会有所降低，这时候填充进墨盒的墨水就无法被海绵完全吸收，墨盒里面的墨水就会对喷头部分的压力变大，最终导致墨水从喷头流出。这也是为什么加注墨水的打印量不如原装墨盒的原因。更严重会导致打印机无法监测这部分流往废墨垫的墨水，因此可能导致废墨垫的实际废墨量远大于打印机监测到的废墨量，使打印机不能及时发出废墨超容的报警，出现废墨溢出，造成打印机的损坏。 2.橡胶密封圈会老化墨盒与喷头进墨口之间是依靠一个橡胶密封圈来保证墨盒与喷嘴的密封性，保证墨水不会渗出。当长期使用或多次拆装墨盒都有可能使密封圈老化，导致密封效果变差，墨水会从结合部渗出，这样会使墨水在喷头上堆积并混合，造成底部墨水的混色，直接的结果就是打印图稿时变色，需要打印多张图文后颜色才会恢复正常。 3.出现打印断线质量多好的墨水，经过多次填充后，都有一些杂质或灰尘被带入墨盒内部。这些灰尘在墨水流动时将被带往并吸附在墨盒的过滤网上，随着灰尘的增加，墨盒过滤网将被堵塞，造成墨水流动不畅，在打印的时候出现断线等问题。而如果过滤网完全堵塞，还可能出现无法打印等故障。因此，墨盒在填充超过5次或使用超过一年，最好考虑更换新墨盒，这样能避免故障的出现。 4.废墨超容用程序清零即可很多朋友认为，废墨超容后只需要通过打印机的维护程序，将打印机废墨计数器清零就可以了。实际上维护程序的废墨清零只是将打印机中的废墨计数器清零，打印机每次的开机自检、喷头清洗等所产生的废墨仍然会存在。如果我们只单单将废墨计数器清零，而不清洗打印机废墨垫，让打印机继续工作，那废墨垫里废墨将不断的增加。一旦打印机的废墨垫充满废墨，废墨就有可能流出。当这些废墨流向打印机的电源板或控制板，就会造成电路板的短路，从而损坏打印机。即使是废墨不溢出，当废墨超量的时候，废墨垫挥发出来的蒸汽也会对打印机电路板、动作机构乃至喷头造成损坏。

据了解，富美自2010年11月1日起，在其官方网站www. fm8844.com上每天公布旧成像卡盒的回收牌价，此举一出无疑捅破了成像卡盒回收市场混乱的窗户纸，将极大的刺激旧成像卡盒回收市场，再次引领市场的变革。富美成像卡盒终身循环富美开创的成像卡盒“终生循环”，受到了用户的追捧。用户只要有用完的原装成像卡盒或富美成像卡盒，没有灌过粉，就可凭这个旧成像卡盒，按照近乎加粉的“循环使用价”，获取同型号同数量的正品成像卡盒，且不限次数，让用户从此享有优质节省打印。例如，富美绿装成像卡盒 2612A新品的正常“市场销售价”为215元，而凭合格旧成像卡盒就可按同型号同数量享受“循环使用价”130元，用户立省 “85元”。富美成像卡盒循环使用价格富美成像卡盒不仅经国家办公设备及耗材质量监督检验中心比对检测证明，其品质已达到并在多个指标上超过国外同类产品水准，还通过了中国环境标志认证和国际安全CE认证，确保用户优质节省、环保健康打印。

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Sampling of Refilling Errors

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能源新革命喷墨打印技术将助力太阳能电池

柯尼卡美能达打造低碳办公理念

Inkjet Printing Will Help New Energy Technology Revolution in Solar Power

Konica Minolta Create a low-carbon Concept Value in Office Supply

喷墨打印机是打印机产品中最为常见的一种产品。当然，这种技术并不过时，虽然我们一直认为在办公领域激光技术会取代喷墨技术，但是如果我们把目光放长远，就会发现，其实喷墨打印机可以完成很多东西的制作，比如高贵的花屏，或者是我们这篇文章的主题——太阳能电池的未来。正如一台的打印行为是通过喷头将墨水喷射在纸张上一样，科学家认为这是无法打印硅的根本原因。然而如果利用不接触介质的喷墨，太阳能电池板的成品将会更薄而且更有效率，新一代的电池也将会就此而研发出来。所以喷墨打印机可以取代现有的生产方式来进行太阳能电池的制造。而丝网印刷，则已经成为了过去时。“喷墨打印机可以完成规则图像的打印制作，所以对于今后的太阳能电池的制造更为方便。”在美国可再生能源实验室工作的科学家 Maikel Van Hest 介绍说。

国际气候组织制定的 2012 年工业减排 5.2% 的目标日渐迫近，中国环保部于近日启动了国内首个中国环境标志低碳产品认证，并将其纳入《政府绿色采购清单》条件之一。向低碳经济转型已成为社会和企业的共识，柯尼卡美能达集团在这方面身体力行做出表率。作为全球化的办公设备领导厂商，柯尼卡美能达于 2009 年初制定了一套立足长远的环保方针《环境展望 2050》，计划到 2050 年，实现将二氧化碳排放量较 2005 年降低 80% 的目标。为了实现这一目标，柯尼卡美能达继续推进开展各种环保活动。首先，将产品技术紧紧跟进客户的需求，开发出具突破性环保技术。2009 年仅这一项费用就占到投资总额的近 62%。 10 年前研发的植物型聚合碳粉，在生产过程中将产生的二氧化碳减少 40%，同时运用“碳中和”原理进一步降低二氧化碳的排放量，成为业内经典环保产品。再结合 IH 低温定影和电源控制技术，进一步降低设备使用中 15% 以上的能耗。所采用的双面打印技术和客户端控制软件系统，对降低人为造成的不必要的资源浪费，效果十分显著。通过改进产品设计和统一原材料采购，生产出更耐久、寿命更长的耗材及配件，循环利用资源，达到了综合减排的效果。其次，在产品的生命周期内，考察从研发到采购生产、物流销售、回收各阶段对环境的影响。柯尼卡美能达提出“对所有事业活动所消耗的材料、能源和排放数据进行定量分析”，计算出二氧化碳及废弃物排放对环境问题的影响程度。柯尼卡美能达不仅对集团内部提出减排要求，同时也向原料、零部件供应商寻求协助，共同参与包含环境因素在内的“CSR 采购”活动，实行 3 年期计划并定期检查。截至 2010 年，已在亚洲地区成功推进。此外，还将减排要求延伸到供应链的最后一个环节——报废品的处理，统一处理废弃的打印机、复印机、硒鼓等配件，实现原材料的循环利用最大化。柯尼卡美能达认为推行“绿色生命周期”不应只关注采购成本或使用阶段的节能减排，更要综合考虑各环节对环境的影响，由此才能通过节约能耗增加投资回报。 “实现最小的环境负荷和最大的经济价值”是柯尼卡美能达集团的环境经营方针。

长三角区域耗材企业家共谋行业发展 Entrepreneurs in Yangtze River Delta Seek Common Development of Imaging Supplies Industry “2011年长三角耗材业迎新茶话会”于2011年新年伊始在上海嘉廷大酒店举行。本次迎新茶话会由上海市计算机行业协会和上海广会会展有限公司共同主办。出席茶话会的长三角地区（江浙沪）打印耗材企业负责人计20余人。上海市计算机行业协会王克勤秘书长在致词中首先点明了这次茶话会的主题：加强长三角耗材企业间的协商与合作；改善长三角耗材企业的生存环境；促进长三角耗材企业的共同发展。上海广会会展有限公司顾炳祝总经理在致词中不仅表达了继续办好展会，为行业发展服务的信心；他也希望亚洲打印耗材展能够为“长三角耗材业合作发展论坛”搭建起成功举办的平台。会上各位代表纷纷发言，献言献策。会议的最后，上海市计算机行业协会余雅娴副秘书长宣读了《关于成立“长三角耗材业企业家沙龙”的倡议书》，明确宣布：“长三角耗材业企业家沙龙”的目标一是要建立起“企业互动、优势互补、区域互助”的合作机制；二是要建立起“长三角耗材业合作发展论坛”。与会的长三角地区（江浙沪）打印耗材企业负责人对这个倡议都做出了积极的响应。

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联想和memjet结合推出彩色打印新设备

伊士曼柯达公司将加速中国市场扩张

Lenovo and Memjet Introduce New Color Printing Equipment

Eastman Kodak Company to Accelerate its Market Expansion in China

年初，Memjet 宣布，联想将和 Memjet 结成合作伙伴，共同推出彩色打印设备，并广泛开拓中国市场。新设备将是当今彩打速度的 2 倍，相当于色彩打印产品提前发展了 25 年！联想引进 memjet 技术以提高行业领导地位。自 1997 年以来，联想作为中国最大的 PC 电脑制造商，迅速确立了中国激光打印机市场占有率的 18.3%。联想中国区总经理陈晓旭说。“随着我们的创新技术不断发展，我们将向市场推出完美的打印机及耗材的硬件解决方案，为中国的消费者带来 Memjet 彩色印刷技术的创新产品，我相信联想能够成为未来几年内中国办公解决方案供应商的 NO.1。 ” Memjet 总裁和首席执行官莱恩·劳尔说，“联想强大的产品组合，建立了成功的全球品牌和令人难以置信的销售纪录，与我们的革命彩色印刷技术相互结合，可以完全改变中国的办公打印市场。” 由全球 3000 多个专利保护的 Memjet 的高速彩色印刷技术，是一个全新生产力的代表，Memjet 彩打的成本只是其他同类产品的一半！ 2011 年 Memjet 技术全面投向办公市场，这必将对打印市场引起不小的轰动。如 Memjet 打印机可提供 1600x800dpi 分辨率，可打印 60 页 / 每分钟彩页！（彩色喷墨打印机仅打印 30 页 / 每分钟彩页），Memjet 能够在一个打印头上放置至少 70000 个墨水喷嘴（普通打印头的 17 倍之多），Memjet 的打印头长 8.77 英寸（222.8 毫米），横跨页面的宽度，可提供超过每秒 7 亿墨滴，这种设计仅在 Memjet 供电打印机上。联想 Memjet 技术的采用，标志着联想几十年来第一次将市场重点转向办公打印机市场。 Memjet 技术的上市，即将改变现有的色彩打印和墨水开发、销售的传统模式。 2011 年，Memjet 公司还准备在照片打印和宽幅喷墨市场进一步寻求合作伙伴，在办公打印等方面，也将投入更多的精力，开拓市场。

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柯达总裁兼首席运营官方熙伊士曼柯达公司大中华区渠道大会日前在厦门召开。从会上传递的信息显示，柯达将加速中国市场扩张。柯达总裁兼首席运营官方熙介绍，当前亚太地区在柯达全球的营业额所占比例大约是17%到18%，而这一比例还在以极快的速度增长。中国一直是柯达的重要市场。2010至2012年，柯达数码影像业务增长率将超过10%，增长动因主要来自消费类喷墨打印、商用喷墨印刷以及企业流程软件和服务。在商用影像领域，该业务已经成为柯达新的战略重点，柯达的图文影像集团(Graphic Communications Group)已然成长为目前唯一的全面数码印刷解决方案的提供者，涵盖了从印前数码制版，到数码印刷，到印刷流程管理，再到印后的数码扫描和印后服务，坐稳了数码印刷市场上的头把交椅。柯达此次还向业界推荐“速印魔方”即时打印方案。它以小巧的外型，高速打印的效率，加上配套的服务软件，可以充分满足现代都市人即冲即得的要求，并成为即时影像零售服务概念的新宠。另外柯达还推出了影像材料科技领域的新产品，包括多种针对专业和民用市场的相纸以及喷绘材质产品。柯达去年以来加大了在厦门总部的投资，柯达厦门CTP 印刷版材工厂具备世界级的设备，是柯达全球技术最先进的工厂之一。同时，在消费数码影像领域，厦门工厂为柯达目前最热销的台式打印机生产两个核心部件打印头和墨盒。柯达图文影像集团和消费数码影像都有重要的产品在厦门生产。

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中国喷墨市场仅次于美国 Chinese inkjet Market Second to the US Aftermarket 据国外行业媒体报道：目前，在喷墨印刷市场上，西欧居领先地位，其中英国2008 年喷墨销售额达12亿欧元。紧随其后的是亚洲和北美。到今年，亚洲有望超过西欧占据领先地位，中国的喷墨印刷市场仅次于美国。 1.凭借喷墨技术的优势，增长速度快凭借喷墨技术的优势，增长速度快。喷墨印刷的主要应用领域是标牌、标识印刷，据统计，2008年全球喷墨印刷业标牌印刷产值为65亿欧元（其中，中国的标牌标识市场产值为15亿欧元），比2003年增长了57%，预计到2013年还会增长52%。2008年喷墨印刷在防伪印刷领域的产值为3.91亿欧元，比2003年增长了94%。标签印刷是喷墨印刷增长较快的领域，2008年的产值达到8.67亿欧元（2003年时，产值只有3.55亿欧元）。于此同时喷墨印刷现也涉足所有的包装领域，如瓦楞纸印刷、纸板印刷、软包装印刷、标签印刷、金属罐印刷。目前喷墨印刷还在不断扩大应用范围。 2.户外广告市场潜力巨大在中国，喷墨印刷蓬勃增长的主要来源户外广告市场，在未来几十年内喷墨印刷还将飞速发展。相关数据显示，2004年，中国户外广告市场销售额已达160亿元（人民币），比2003年的130亿元增长了23.1%。有业内人士认为，中国户外广告市场增长的前景甚至可能大于那些较为成熟的欧洲和北美市场。进入21世纪，户外广告已突破了形式单一的店招式广告牌类型，出现了更多的新型户外媒体——汽车车身广告、候车亭广告、地铁站广告、电梯广告、高立柱广告、三面翻广告、墙体广告、楼顶广告、霓虹灯、LED显示屏等，户外广告伴随城市改革开放一路走来，正在告别粗放，进入优化与盘整的新发展阶段，户外广告市场的蓬勃发展对于喷墨印刷无疑将打开一个新的境界。 3.提供商提供更周到的服务喷墨印刷能否成为行业的主流，技术并不是最重要，提供商应该努力对整个市场做到更周到的服务。如提供数码技术及印刷系统和油墨最新的动向。只有不断努力开发更快、更高效且价格更低的设备，才能吸引目前还没有选择喷墨技术的提供商。另外要把教育培训、市场推广和产品性能的提高结合在一起，这样才会直接推动喷墨技术在中国市场的应用。

柯尼卡美能达再次展开打击 “黑碳粉”行动 Konica Minolta Renews the "Black Toner" Action 近日，柯尼卡美能达与四川省成都市武侯工商行政管理局联手，对位于武侯区海容新村内的一处碳粉制假兼销售窝点进行了严厉打击，现场缴获一批假冒“柯尼卡美能达”碳粉及制假用具共计1061件。此次行动是柯尼卡美能达进入中国以来的又一次成功打假案例，为了保护消费者权益，减少伪劣耗材给客户和企业经营造成的损失，柯尼卡美能达成立了专门的维权部门，在全国范围内进行长期的耗材打假行动，成效显著。

收缴的假冒“柯尼卡美能达”碳粉和标签据了解，此次查处“黑碳粉”主要销往成都、郑州以及周边城市的电脑城，严重扰乱当地耗材市场正常秩序。经过一个月的充分取证，柯尼卡美能达与成都市武侯工商行政管理局果断出击，成功捣毁该制假窝点，当场抓获犯罪嫌疑人 2名，并缴获假冒“柯尼卡美能达”碳粉360瓶，灌装设备1 台，以及待装空瓶200支和贴有“柯尼卡美能达”标识的条形码500套。

LG将销售惠普打印机 LG to Sell HP Printers 日前，LG宣布将在韩国销售惠普生产的打印机。LG发言人Sally Lee表示，2010年底，双方达成合作协议，LG开始引进一款惠普打印机。据了解，LG自1998年起就停止生产打印机，但是2009 年12月与利盟合作，推出由利盟贴牌生产的“LG”打印机，标志着LG再度进军打印机市场。 LG表示，因为同时购买电脑、打印机的顾客增多，两者互为拉动的效果明显。此次与惠普的合作将推动LG其他电脑周边产品的销售。

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珠海市专利申请量增长近30%，耗材企业贡献最大 Zhuhai Patent Applications Increased by Nearly 30%, Supplies are the Largest Corporate Contribution 珠海市科工贸信局近日发布的《2010年珠海市专利申请授权情况统计简报》中称，过去10年，珠海专利申请量、授权量增长迅速，年平均增长率均接近20%；2010年，珠海全市专利申请量增速更高达27.93%，每百万人均发明专利申请量为568件，排名全省第三。 2011年珠海全市专利申请的另一大特点是重点企业专利申请量大幅增长，专利申请主要集中在一批重点大企业。统计显示，2010年，格力电器公司专利申请最多，总量达863 件，同比增长56%，其中发明专利申请量176件，同比增长 45%；排名第二的天威飞马打印耗材有限公司及其相关公司专利申请量232件，同比增长329%，其中发明专利申请量54 件，同比增长高达1700%。纳思达电子科技有限公司及其相关公司专利申请量也达到154件，同比增长73%。数据同时显示，格力电器、天威飞马、纳思达、炬力集成等10家专利申请量最多的高科技企业，2010年申请专利共1391件，占全市专利申请量39%，其中申请发明专利341 件，占珠海全市发明专利申请量40%。珠海市科工贸信局知识产权科科长张静华认为，珠海市专利申请量的快速增长，表明珠海市企业在提升科技创新能力的同时，对知识产权保护的重视程度也在逐步增加。而专利申请集中在重点企业则主要与知识产权保护自身的特点有关。 “越是大企业，往往越重视知识产权保护”张静华说， “一个企业专利申请量既取决于企业自身的科技创新能力，也与企业领军人物对知识产权保护的认识程度，企业产品市场竞争需求等因素有关。而由于专利申请和知识产权保护需要投入一定的人力、财力，企业的经济实力也会影响专利申请的积极性。这些都是专利申请集中于大企业，尤其是行业领军企业的重要原因。”

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贺良梅荣获打印耗材业首位 “全国企事业知识产权管理先进工作者” Arnald Ho Win the First Printing Supplies Industry Award for "National Advanced Worker Enterprises and Intellectual Property Management" 日前，在全国企事业知识产权工作会议上，国家知识产权局表彰了全国176名企事业知识产权管理先进工作者。中国计算机行业协会耗材专委会会长、天威控股有限公司董事长天威控股有限公司董事长贺良梅贺良梅，荣获“全国企事业知识产权管理先进工作者”荣誉称号，成为打印耗材行业内迄今为止惟一的获选者。国家知识产权局发文赞誉全国企事业知识产权管理先进工作者为代表的知识产权战线先进个人，扎实工作，勇于创新，开拓进取，为大幅提升我国企事业知识产权管理能力和水平、建设创新型国家作出了重要贡献。而天威从1996年拥有十余个专利到2010年拥有近1400项专利，质量和数量居全球业界第一，为中国打印耗材产业的自主创新发展、知识产权意识和实力的发展作出卓越贡献，也是源自天威控股董事长贺良梅高瞻远瞩的战略部署和积极不懈的推动实施。贺良梅作为中国计算机行业协会耗材专委会会长、天威控股有限公司董事长，获此殊荣，既是对天威乃至中国打印耗材行业自主创新和知识产权工作的充分肯定，也是对他个人作为知识产权管理者先进典范的高度认可。在贺良梅的领导下，天威高度重视创新设计及知识产权工作，1996 年拥有业界首批专利，1999 年就以对专利的前瞻性独到认识，成立了“专利创新小组” ，对打印机耗材 OEM 专利进行了较大的突破性创新，获得了一系列代表我国耗材行业自主创新最高水平的成果和荣誉，其中 2005 年天威自主研发的 “86T”墨盒装置获得“第九届中国专利金奖” ，2007 年激光再生耗材研发和产业化项目获得珠海市政府科技进步特等奖和百万重奖。在全球通用耗材行业，天威专利申请、发明总量名列同行之首。截止至 2010 年 11 月底，天威国内外的专利注册申请总数达 1400 余件，占国内公开的耗材专利总量（含 OEM 厂商）约 30%，占公开的兼容耗材行业专利总量近 70%。贺良梅在接受记者采访时表示：“这是对所有为知识产权工作做出努力的业界人士的嘉奖，是对业界及天威相关工作的肯定。我希望这个奖项像一支强心针，激励我们——天威及耗材业的同仁们，加大专利工作的力度，加快专利工作的速度，最重要是加强我们专利工作的含金量。我愿意与同事、同仁们为做好这些工作继续努力！”

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