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CONTENTS
目 录 11 Message from the Publisher 65 卷首语 FEATURE ARTICLES
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专题文章
Testing Toner Cartridges Against Industry Standards
ISO - International Organization of Standardization By Ronell Ingram
ISO：国际质量标准化组织
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STMC: A Global Indicator of Product Quality STMC认证：一项关于产品质量的全球标准
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生物墨粉是耗材行业发展的希望 Bio Toners are the Future of Printer Consumables
Show Time (AIF & RechargExpo 2011)
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2011 RechargExpo Returns to South East Asia: Join Us In Jakarta! 2011年中东-东南亚国际办公影像耗材展重返雅加达
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2011年北京国际办公设备耗材与数码影像展现场报道 2011 Asia Imaging Fair（AIF Beijing）Report
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参加RechargExpo Southeast Asia 2011，享受出国参展政府 补贴 Participate in RechargExpo Southeast Asia 2011 and Enjoy Government Subsidies
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市场动态
市场动态
全球环保油墨市场有望在2014年达到72亿美元 Global Environmentally Friendly Printing Ink Market Expected to Reach $7.2 billion by 2014
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2010年中国打印外设市场大幅反弹，全年增长率为31.7% 2010 Printing Peripherals Market rebounds 31.7% Annual Growth Rate in China
GLOBAL FORUM
全球论坛
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TonerHead Sparks Legal Fracas in the Retail Inkjet Refilling Equipment Business TonerHead公司引发的关于喷墨注墨设备领域的法律争议
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Having Finalized Settlement Agreement, Canon and Ninestar Move to Terminate ITC Investigation 佳能和纳思达终止ITC调查
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小连供引发原装企业危机 An OEM Crisis Caused by the Small CISS
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国内外七大类UV油墨技术的新进展 Seven Major Types of UV Ink Technology New Development at Home and Abroad
By Tricia Judge
展会热点
总第085期 MAY 2011
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By Thomas F. Kelly
MARKETING
2011 年5月
RECHARGEasia ISSUE 085
MARKETING
成像卡盒的检测与行业标准
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亚洲再生业
OEM UPDATE
OEM聚焦
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Canon Enhances ImageRUNNER Advance Platform with Cloud Connectivity 佳能增强ImageRUNNER打印平台与云打印的链接
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HP's Print-by-E-Mail Service Works--Mostly 惠普的邮件打印服务系统大量节约打印时间
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InfoTrends Says Russians Print More Photos InfoTrends调查显示俄罗斯相片打印需求增加
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Kyocera Releases New Smart Series for SME Market 柯尼卡美能达为中小型企业市场推出新型智能打印服务
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Australian Laser Multifunction Devices Slump in Q4 2010 澳大利亚激光外设市场2010年第四季度增长下滑
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Two Thirds of Japanese Enterprises Are Interested in Managed Print Services 2/3的日本企业对于打印管理服务表示出浓厚兴趣
Ricoh Introduces New Aficio SP C431DN-HS Color Hotspot Printer 理光发布全新Aficio SP C431DN-HS彩色打印机
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2011年打印机市场风云再起 Printer Market Revival in 2011
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Structuring an Email Marketing Campaign for Customers in By Curt Keller India 为客户构建一个电子邮件营销活动正在印度逐渐流行
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大容量耗材 重新定义一体机性价比典范 Bulk Supplies to Redefine the Model of Three-to-One Machine Cost
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2011年3月中国喷墨打印机市场分析报告 Inkjet Printer Market Analysis Report for China
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数码复合机解决方案全解析 A Full Analysis on Digital Copiers Solution
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迅速增长的行业市场需求使 2011年中国大幅面打印机市场前 景广阔 Rapidly Growing Market Demand for Large-Format Printer Prospects to Broaden in China for 2011
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2011年Brother全新打印设备新品集体亮相 2011 Brother Highlights of New Printing Equipment
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三星发布了一款拥有独特WIFI打印功能打印机 Samsung Releases Unique WIFI Printer
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Tel 1-626-309-0858 Fax 1-626-309-0878
ASK THE EXPERTS
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请教专家
Remanufacturing the Dell 2335dn Toner Cartridge By Mike Josiah
Tel 86-10-5126-5580 Fax 86-10-5885-8747
CHINA CORNER
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中文快讯
佳能诉纳思达墨盒侵权官司结束 Canon Settles Infringement Lawsuit Against NineStar
戴尔2335dn型打印机系列成像卡盒再生
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日本研制出打印机无铅喷头 Japan Develops a Lead-Free Printer Head
浅谈喷墨墨水技术 On Inkjet Ink Technology
墨粉对于环保的危害 Toner's Environmental Hazards
COMPANY CLOSE-UP
企业近况透视
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Static Control Hit with Tornado Damage, Expects Normal Services to Return Quickly Static Control公司遭受龙卷风袭击，生产恢复工作已经展开
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InteliCoat Technologies® Announces Partnership with Sentec International BV to Improve Support to European Customers InteliCoat Technologies®公司与Sentec International BV为更好 服务欧洲客户宣布建立战略合作伙伴关系
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Jet Tec Cartridges Pass LGA Testing Jet Tec公司成像卡盒产品通过LGA检测
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PrintFleet Welcomes West Point Products to Platinum Partner Program PrintFleet公司欢迎West Point公司产品成为其白金合作伙伴
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北京中恒召开十五周年纪念发布会 Beijing CET Holds Anniversary Celebrations
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国内最大喷墨微晶石产品投入市场 The Largest Inkjet Ceramic Stone Products Enter into Market 冲电气(OKI)完成2010年度碳排放配额 OKI to Complete Quota of Carbon Emissions for 2010 全自动光盘打印机开启新篇章 Automatic Disc Printer is on a New Chapter
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邯郸“六个着力”促印刷耗材基地等建设 Handan's "Six Focus" on Printing Consumables Production Base Developments 生物墨粉大揭秘 原料来自粮食和甜菜 Bio Toner's Secret, Raw Materials Come From Food and Plant 胶卷退出历史舞台，相关企业纷纷转型 Film-Related Companies Undergo Historical Transformation 高宝将与当纳利合作生产新一代数码喷墨印刷机 RR Donnelley KBA Co-Produces New Generation of Digital Inkjet Printing Machine
NEW PRODUCTS EXPRESS
新品快讯
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MSE Releases Jumbo Intelligently Re-EngineeredTM Replacements for 35a/36a Cartridges MSE公司发布兼容于35a/36a型Re-EngineeredTM品怕兼容成像 卡盒
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West Point Products Launches Premium Replacement Cartridges for the HP CE278A and HP CE285A West Point公司推出适用于惠普CE278A AND HP CE285A型 兼容成像卡盒
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ILG Releases HP Alternative Color Cartridges for use in HP CP1525, CM1415 MFPs ILG公司推出适用于惠普CP1525, CM1415 MFPs彩色系列的通 用成像卡盒
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Faroudja Offers Bulk Toner for the Samsung CLP 610 Faroudja公司供应三星CLP 610机型墨粉
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SoyPrint Announces New Generation Soy Toner SoyPrint公司研发出新一代大豆生物碳粉
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艾派克推出爱普生三代芯片解决方案 APEX Releases Epson New Generation Chips
ZHUJIANG CORNER
103
珠江三角洲
广东省油墨标准化技术委员会成立 Guangdong Province's Ink Standardization Technology Committee 日本爱普生遭珠海天威专利狙击 Epson Japan Patent Is Questioned by Zhuhai's Print Rite
En Ch Note:
Recharge Asia is the original bilingual publication for the recharger industry in English and Chinese. The following symbols denote the language in which the article appears: En English Ch Chinese
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Contributors
Editor’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.
Thomas F. Kelly, Jr.
Thomas F. Kelly, Jr. Toner Cartridge Testing Lab Thomas Kelly Jr. is the youngest son of Tom Kelly. Tom Jr., began at a very early age, taking part in the remanufacturing business his father started in 1988. From an early age, he began learning the processes of producing a quality cartridge. In 2005 Tom Jr. and his brother Sean, under the guidance of their father Tom Sr., started Toner Cartridge Testing Lab in Sacramento, California. Now at the age of 25, he is attending Sacramento State University as a Mechanical Engineering Major, currently taking classes in the Manufacturing Process, and is a major player in the workings of the Lab. He has been to World Expo shows in Belgium, Australia, and Las Vegas. In 2007 & 2008 he attended multiple classes on remanufacturing at the Las Vegas Expo shows. He also spent a week in Rochester, New York, in 2007, learning remanufacturing processes and qualification procedures for ink jet cartridges. He has participated in quality assurance inspections of remanufacturing facilities and distribution centers and is a well experienced member of the customer support phone team. Read his article “Testing Toner Cartridges against Industry Standards” p12
Ronelle Ingram
Ronelle Ingram VP of Technical Support for Steven Enterprises Ronelle Ingram is a writer, speaker, author of Service with a Smile and is a regular columnist for copier and imaging industry publications, like Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ronelle is past President of the Business Technology Association. A UCLA graduate, Ronelle has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms Ingram’s greatest credential is her 40+ years of hands-on experience of managing very profitable service and telemarketing departments. Read her article“ISO – International Organization of Standardization” p14
Tricia Judge Curt Keller
Tricia Judge Executive Director, Int’l. Imaging Technology Council Tricia Judge is executive director of the International Imaging Technology Council, a not-for-profit trade association serving imaging supplies remanufacturers and dealers. She was the executive editor of Recharger Magazine for five years and managed a private law practice that specialized in small business issues for 11 years. A leading advocate for the industry; Judge has published articles in Recharge Asia Magazine, Recharger Magazine, ENX Magazine, Nevada Lawyer Magazine, and ASTM Standardization News. She is a regular speaker at industry meetings around the world. Read her article“STMC: A Global Indicator of Product Quality” p20
Mike Josiah
Curt Keller CEO and founder of Benchmark Email Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. Read his article “Structuring an Email Marketing Campaign for Customers in India” p32
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Mike Josiah Technical Director of Summit Technologies Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows. Read his article “Remanufacturing the Dell 2335dn Toner Cartridge” p46
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Message from the Publisher
Dear Readers: In life or in business, we encounter many unexpected challenges or crises that require us to react in some way with a certain fortitude of character. Sadly, the recent natural disasters and their aftermath in Japan are a prime example. Inspiringly, all the world was amazed by the discipline and collective spirit presented by the Japanese in its wake. Similarly, much can be learned by the tornado which struck the SCC headquarters and how the company courageously reacted to this unexpected anger from "mother nature" with remarkable speed and discipline to quickly resume its operation and normalcy. May these two examples serve to remind us of the true strength of the human spirit which we each possess deep down inside. At one time or another, it is safe to say, we will each face some type of crisis which will ultimately test our guiding principles, our resilience, our attitude, our very core. Indeed, our aftermarket industry has experienced a multitude of growing pains, especially in more recent years and our resistance has truly been tested. From small, often chaotic mom-and-pop reman shops to larger-scale, high-capacity production lines, our industry has gradually come to adopt and follow an industry standard to bring a precious conformity to our remanufactured products. Standardization is our theme for this issue that we hope to provide you with a guide for your products that will ensure a proven quality and uniformity. To that end, be sure to read the following informative and useful articles: “Testing Toner Cartridges Against Industry Standards” by Thomas F. Kelly on p.12 ; “ISO - International Organization of Standardization” by Ronelle Ingram on p.14; and “STMC: A Global Indicator of Product Quality” by Tricia Judge on p.20. Additionally, other not-to-be-missed articles include “Structuring an Email Marketing Campaign for Customers in India” by Curt Keller on p.32 and “Remanufacturing the Dell 2335dn Toner Cartridge” by Mike Josiah on p.46. Enjoy!
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Testing Toner Cartridges against Industry Standards By Thomas F. Kelly, Jr., Toner Cartridge Testing Lab Remanufactured toner cartridges are comprised of a changing medley of new and used components. The useful life of these components varies from engine type to aftermarket supplier. Testing these cartridges and their components is essential to remanufacturing and marketing a quality product. Different test standards and conditions give different perspectives on cartridge performance, image quality and page yield. In order to provide an ideal end product one needs to understand those standards and the significance of their test results. What follows is a brief primer on a few of the most common standards, practices and protocols. ASTM F1856-04(2009) Standard Practice for Determining Toner Usage is a cost per page and yield analysis. This ASTM protocol requires cartridge disassembly prior to testing in order to weigh the toner fill. By calculating the difference in weight, in grams, before and after running 1,000 or more pages at 5% page coverage, the approximate “page yield,” in number of pages per gram of toner consumed, can be determined. Although this method is quick and simple, it does not reveal the actual life of the cartridge. One reason is that disassembly prior to testing affects the integrity of the cartridge. Another issue is that not defining the 5% page coverage to a specific or standardized test pattern (or, preferably, to a suite of patterns) leaves room for error. Test patterns using a mixture of marching text, solids, ghost patterns, etc., are all helpful guides to understanding cartridge performance as well as wear on cartridge components. If, for example, you use ASTM standards and only run the cartridge to 1,000 pages then the majority of component failures will not be given sufficient time to develop. This is especially true for the higher yield cartridges. Basing a stated page yield and page cost on a “glimpse” of the cartridge’s life cycle cannot provide enough confidence in cartridge reliability. ISO/IEC 19752 Standard Method For The Determination Of Toner Cartridge Yield For Monochromatic Electro photographic Printers And Multi-function Devices That Contain Printer Components ( June 2004) and ISO/IEC 19798 Standard Method For The Determination Of Toner Cartridge Yield For Color Printers and Muti-function Devices That Contain Printer Components are two, well-rounded protocols for testing cartridges that are being used by a majority of OEM manufactures. Instead of using 5% page coverage, these ISOs use a specific test page with every pixel on the page being predetermined so that it can be used in any printer on different paper sizes. This test pattern is used to evaluate cartridges for the duration of life. 12
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Recently, ISO/IEC 24712 was released giving color cartridges a five-page suite of test patterns. This set incorporates all colors with text, solids, and a photograph. ISO/IEC 24712 also establishes strict standards for test preparation, ambient environmental conditions, sample size (at least 3 printers with 3 cartridges in each), paper type, print mode, and source (3 different product sources of product). By establishing such standards this ISO removes many variables that can affect the performance of the cartridge. The only real issue with this (monochrome) standard is its use of a single test pattern; it creates a problem in printers working in the landscape format. The image is burned into the OPC drum thereby creating an uneven wear condition. More specifically, the squares used for density are missing their centers, leaving just a picture frame which skews the results by making the densities appear better than they truly are. Since the document is mainly text, it is hard to recognize component failures when they occur. However, since this is the protocol used by the majority of OEM manufactures, ISO/IEC 24712 becomes the best option for determining cartridge yield. ABOUT TONER CARTRIDGE TESTING LAB Toner Cartridge Testing Lab (Sacramento, California) is a thirdparty hardware and imaging materials test facility. We use a modified ISO protocol to test toner cartridges, following all of the regulations set up by the ISO standard. However, we then add a number of test patterns that are run every 1,000 or 2,000 pages (depending on the target yield of a particular cartridge). Our unique test suite includes an image density page with 1x1inch black squares in accordance with ASTM F2036-05 and a variety of other test patterns. By taking three readings in each of the five density squares we are able to chart the fluctuation in density over the life of the cartridge. The additional test patterns are used to observe cartridge performance while putting “real world wear and tear” on it. Every test protocol includes appropriate acclimation, ambient conditions, imaging media, and wellmaintained printers set to their default settings. Pages per gram of toner, efficiency, page coverage and densities, as well as yield, are all derived from the test with a current OEM benchmark. Deltas for
L*A*B* and MICR readings are also incorporated for color and MICR testing respectfully. With more than 65 years of combined experience in nearly every aspect of the cartridge reman and toner industries, TCTL is familiar with the properties and performance of each
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Testing Toner Cartridges against Industry Standards
By Thomas F. Kelly
Continued
individual cartridge. For those who seek more in quality control and aim to lower their defect rate, while saving their company money, TCTL believes it is important to not only run life tests to qualify a product but to be proactive in other regards. TCTL offers testing directed towards the individual needs of its clients, including component and print quality analysis. TCTL professionals guide clients to the quality of cartridge they want and help them maintain that plateau. Through its expert defect analysis and a customer support hotline they help eliminate defect trending issues. They also provide expert technical support to endusers in the US to ensure early detection of potential problems while educating them on proper performance of hardware,
materials and media. TCTL has resolved many issues over the phone for client customers here in the United States, from seal pull instructions and chip removal to freeing a seized wiper blade. All necessary steps are taken to help customers achieve the most out of each client’s product without returning it. Aside from what is done at the headquarters facility in Sacramento, TCTL also offers periodic plant inspections ranging, from consulting, in-house Life Cycle Testing, and corrective actions, to post-qualification audits for larger client companies.
Ronelle Ingram is a writer, speaker, author of Service With A Smile and is a regular columnist for copier and imaging industry publications, including Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ronelle is past President of the Business Technology Association. A UCLA graduate, Ronelle has taught thousands of off ice equipment professionals throughout the USA, Canada, Australia and Europe. Ms Ingram’s greatest credential is her 40+ years of handson experience of managing very prof itable service and telemarketing departments. For more information, you may contact Ms. Ingram at ronellei@msn.com or 714.744.9032
ISO – International Organization of Standardization By Ronelle Ingram The increase in Managed Print Services continues to create a large market of new buyers entering into the regular purchase of compatible office supplies and parts. Many of these buyers have little or no first hand knowledge of those companies manufacturing and selling compatible products. MPS dealers who are responsible for the servicing and providing supplies for the equipment under their MPS agreements understand there’s more to choosing a seller of compatibles than just a low price. Many North American buyers are still new to the regular use and purchasing of Non-OEM supplies and parts. Choosing a supplier of compatible products can be a confusing and overwhelming task. Who can they trust? Should they buy domestically? Are Chinese products dependable? How much of the price of an imported product goes toward the cost of international freight rather than quality item components? Will warranties be honored? Will their service technicians and sales reps disapprove of the change to use compatible product? What about the end user? Will they demand to pay a 14
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lower price on their CPC or MPS if non-OEM products are used? Those manufacturing and distributing compatible products to resellers and end users throughout the world should understand there are still billions of prints and copies being made each day using OEM products. Familiarity of a known name brand, ease of purchase and fear of substandard products, all encourage the continuation of old buying habits. The use of higher priced OEM products in North America still out numbers the use of compatibles by a 2 to 1 ratio. The thought pattern of many buyers continues to be; the higher priced OEM products are of higher quality. These buyers are willing to pay more for peace of mind. Buyers, manufacturers, wholesalers, distributors, MPS dealers and endusers all have a wide variety of compatible supplies and
ISO logos are internationally recognized.
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ISO – International Organization of Standardization
Continued
parts to review before making buying decisions. Readers of industry magazines view articles and see an expansive array of products from which to choose. The continuing expansion of Cost Per Copy and Managed Print Services requires an increasing amount of non-OEM products to be purchased by the office equipment dealers who are unfamiliar with the reputation of even the most prodigious of those manufacturing and distributing compatibles. This newest generation of buyers has little name recognition knowledge when dealing with foreign and domestic makers of non OEM products. One of the ways these buyers can differentiate between products being offered is to rely on the certifications that have been earned by the compatible manufacturers. Two of the most common certifications logos seen by prospective buyers are ISO 9001 and ISO 14001. The pages of industry publications and internet sites are laced with compatible (re)manufacturers and distributors who display ISO logos as part of their marketing campaign. Manufacturers are looking for every opportunity to beat out the competition. Some government and enterprise level buyer’s requests for quotes require the products bid must be manufactured by ISO 90001 and ISO 14001 certified companies. ISO, The International Organization for Standardization, is the world’s largest developer and publisher of international standards. ISO is a for profit company. Their certification programs ultimately cost thousands of dollars to complete. www.iso.com lists hundreds of products that are for sale to help those working to earn ISO certification. Many who respect the value of the certifications and actually make buying decisions based on them; do so without fully understanding what they actually represent, how they are achieved, or what is the ultimate cost to the buyer. The vast majority of ISO standards are highly specific to a particular product, industry, material, or process. The two ISO certifications most commonly earned by manufacturers of office equipment supplies are the ISO 9001 (quality) and ISO 14001 (environment). These are considered to be the generic management
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system standards. Generic in the sense that the same standard can be applied to any organization or business. ISO 9001 contains a generic set of requirements for implementing a quality management system. ISO 14001 is a generic environmental management system standard. Each is applicable to any size and type of organization, product or service, in any sector of activity; accommodating a diverse socio-cultural and geographic conditions. Critics of ISO complain that the certification process is expensive. The average cost for an IS0 9001 certification averages in the range of $25,000 - $50,000. This includes purchases and payments that are made directly to ISO and their auditors. Often companies use outside consultants to help with the complexity of the certification process. Additional costs are incurred through internal administrative costs, increased variable and fixed operating costs. A possible non-tangible cost is the negative publicity that could occur if undesirable or hazardous situations are brought to light during the certification attempt. Companies that have sought ISO 9001 certification have complained that the process introduces more bureaucracy into their company. ISO 14001 requires extensive documentation and knowledgeable personnel with expertise in the technical processes that affect the environment. Fixed capital investments may be required to purchase equipment that is needed to help implement pollution reduction. Environmentally friendly materials and processes often create higher production costs. These can ultimately lead to higher overall cost that must be passed onto the consumer. This in turn, may make the product less competitive on the open market. The ISO international headquarters, which coordinates the worldwide certification system, is in Geneva, Switzerland. They work with a network of national standards institutes in 160 countries. ISO is a non-governmental organization that forms a bridge between the public and private sectors. Many of their member institutes are part of the governmental structure of their own countries, or are mandated by their government. Other members work entirely through the private sector, having been set up by national partnerships of industry associations. ISO enables a consensus to be reached on solutions that meet both the requirements of business and the broader needs of society. Some feel it is easier to achieve an ISO certificate in Asia due to less strict interpretation of the ISO requirements. Several Asian governmental agencies provide cost subsidies to local companies working on achieving ISO certification. It is believed that manufacturing plants that have attained ISO certification help to improve the country’s export competitiveness. ISO certification is considered by some to be more of a marketing ploy than a goal to improve business practices. This is especially true with the ISO 14001 dealing with environmental standards. The need for manufacturing companies to prove
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ISO – International Organization of Standardization
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their commitment to the Earth’s sustainability may be more easily achieved through ISO 14001 environmental certifications than by actually incorporating environmentally friendly manufacturing techniques. ISO 14000 is a series of international standards that have been under development since the late 1980s. The voluntary standards are designed to help private and government organizations establish and objectively evaluate environmental management systems-EMSs. ISO 14000 provides a standardized and internationally recognized blueprint for an effective EMS and how to establish such a system. These standards do not establish a set of quantitative targets for environmental performance or specific pollution discharge levels. ISO 14000 provides a process-driven set of standards through which organizations can establish their own management framework. ISO 14001 is voluntary with its main aim to assist companies in continually improving their environmental performance, while complying with any applicable legislation. Organizations are responsible for setting their own targets and performance measures, objectives and goals; and the subsequent monitoring and measurements. This enables each company to have completely different measurements and standards of environmental performance. They can establish their own guidelines for evaluating the life cycle of a product and for environmental labeling. Organizations may also conduct internal evaluations of their facilities and declare themselves in compliance with ISO 14001. The ISO itself does not certify organizations. Many countries have formed accreditation bodies to authorize certification bodies, which audit organizations applying for compliance certification. Both the accreditation bodies and the certification bodies charge fees for their services. The various accreditation bodies have mutual agreements with each other to ensure that certificates issued by one of the Accredited Certification Bodies are accepted worldwide. An ISO certificate is not a lifetime award. It must be renewed at regular intervals recommended by the certification body; usually ever three years. There are no grades of competence within ISO. A company is certified, acknowledging it is committed to the method and model of quality management described in the standard, or it is not. The most current ISO information released ranks China as the #1 holder of ISO certifications with over 250,000. China currently accounts for over 25% of global ISO certifications. The United States ranks 9th, with approximately 29,000 certifications. There are a number of compelling reasons why an organization should look seriously at ISO 9001. The ISO certification is structured to help companies reduce risk and liability, operate more efficiently, provide structured training to employees, improve relations with regulatory agencies, maintain access to and
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competitiveness in the marketplace, A clearly advertised ISO certification can make the difference to a North American buyer between making an initial test purchase instead of completely ignoring a potential source of products. Many decision makers believe in the superiority of products made by holders of ISO certifications; even though they are not really sure what ISO certification actually represents. They do firmly believe that those who ISO certified are better and worth their consideration. W hen marketing to the North American buyer/user, manufacturers and distributors who have earned ISO certification should display the ISO certification logos whenever possible. The ISO logos can be displayed on the home page of their Web site, marketing material, business cards, PowerPoint templates, and on the signature line or permanent template of each employee’s email responses. The need to buy compatible products increases as more traditional copier dealers sell MPS programs. Additionally, the acceptance of dealers buying and using compatibles in their CPC agreements is on the rise. OEM Authorized Dealers are increasing depending on non-OEM products to allow them to be competitive in a market that continues to spiral downward in cost per copy enduser pricing. Many buyers of compatibles products firmly believe ISO certification proves a superior quality of manufacturing techniques, employee training, environmental concern and overall consistency of a more trust worthy product. When having to choose from many unknown manufacturers and distributors; those listing ISO Certification are more worthy of their business consideration. To many, the ISO logo is an easy to recognize differentiating point.
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STMC: A Global Indicator of Product Quality By Tricia Judge, Executive Director, Int’l. Imaging Technology Council Tricia Judge is executive director of the International Imaging Technology Council, a not-for-profit trade association serving imaging supplies remanufacturers and dealers. She was the executive editor of Recharger Magazine for five years and managed a private law practice that specialized in small business issues for 11 years. A leading advocate for the industry; Judge has published articles in Recharge Asia Magazine, Recharger Magazine, ENX Magazine, Nevada Lawyer Magazine, and ASTM Standardization News. She is a regular speaker at industry meetings around the world.
For more than a decade, the STMC symbol has been the remanufacturing industry’s indicia of quality. Like the Good Housekeeping seal of approval, it lets the end-user know that his monochrome laser cartridge has been tested to specific standards. STMC stands for the Standardized Test Methods Committee. This global committee formed in 1998 to find and promote standardized test methods for the printer cartridge industry. The test methods are used to evaluate toner printer cartridge performance. Standardized test methods make it possible to evaluate a cartridge anywhere and come up with the same test results no matter who tests it. Standardized tests do not specify how a cartridge must perform; they only measure it. GLOBAL ACCEPTANCE As of today, more than 250 companies have been STMC certified in more than 50 countries. The International Imaging Technology Council (Int’l ITC) administers the STMC program, assures its proper usage and polices against misuse of the STMC program and logos. Many of the test methods employed by STMC come from ASTM International, which is an independent, organization of volunteers that work under very strict rules that force objectivity to write test methods. STMC and ASTM are not the same. The STMC has accepted several ASTM International test methods as well as ISO, ISTA, and ANSI test methods. EMPLOYEE TRAINING A company that is STMC certified is one that has had their employees successfully trained by an authorized trainer in these test methods, attests to using these test methods, and has purchased the correct test equipment. There are 25 authorized trainers around the globe. The trainer will send a letter stating that the company employee(s) have successfully completed the training and also has proven they have the test equipment. The Int'l ITC maintains a list of certified companies. Those trainers have a certificate that is good for four years that is signed by the STMC, and the Int’l ITC. It is an honor to be 20
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one of these trainers. The industry owes these trainers and their companies a debt of gratitude. They volunteer their time to train
other companies and this is done without regard for competition. They are not paid, but they can be reimbursed for expenses. Components are not STMC certified. Vendors can use the test methods in their test cartridges and provide the results to potential buyers, but that does not make the purchaser STMC certified. Certified companies can use that in their literature. Uncertified companies cannot use STMC in their marketing literature without risking action against them by the Int’l ITC. The STMC and Int’l ITC will seek to stop companies from unlawful use of STMC. It is an industry imperative to maintain the integrity of the STMC process. STMC uses certain ASTM test methods, such as ASTM F 1856 for yield, and ASTM F 2036 for image density and background. The test methods are used to evaluate a finished cartridge in comparison to another cartridge, typically an OEM cartridge. There are state and local contracts that will only be awarded to STMC certified companies. There are even private contracts that will only be awarded to STMC certified companies. The list of certified companies is available on the Int'l ITC web site and is available to printer cartridge purchasers. The bottom line is that every printer cartridge remanufacturer is encouraged to become certified to make our industry stronger and more quality and value conscious. THE PATH TO STMC COMPLIANCE Step-by-Step tasks to becoming an STMC compliant company 1. Get trained. Contact a certified trainer to set up the training. (The list of trainers, equipment and standards are available at www.i-itc.org) The trainers are volunteers and do not charge for training. However, some trainers may ask to have their expenses reimbursed. 2. Be equipped. Before the trainer arrives, acquire the test methods and read them, and make sure that you have the necessary
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training equipment. 3. Get certified. After your trainer has showed you the proper use of the equipment and test methods, he will send a report to the STMC committee chairman that attests to your training and ownership of the correct testing equipment. He will also instruct you to undertake a test on your own and send the results to the STMC. Those test results will be evaluated for correct test procedures. Upon approval of all of these items, the International Imaging Technology Council will issue a certificate to your company that it is proficient in the use of the test methods. 4. Receive STMC logo. You will also receive instructions on how to receive your logo and registration number. You must submit in writing that you agree to use the test methods routinely and that you agree to use the logo properly. You must also pay the $1000 registration fee every four years. NECESSARY DOCUMENTATION ASTM F1856-98 Standard Practice for Determining Toner Usage for Printer Cartridges. (required) ASTM F 2036 Standard Test Method for Evaluation of Larger Area Density and Background on Electrophotographic Printers. (required) ISTA 1A Packaged-Products weighing 150 lb (68 kg) or Less
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REQUISITE EQUIPMENT • Basic Requirements: fixed displacement vibration and shock testing. (Only required if shipping product) • Balance or Scale Capable of reading 4Kg with a resolution of 0.1g • Class 4 Traceable 2Kg specified in the owner’s manual of balance scale. • Densitometer-Capable of reading 3 decimal places. • Certified Black Mat or Calibration Card /Tile, One side calibrated black • Thermometer and Hygrometer for determining temperature and humidity. • Printer Data System-per F 2036 • Test Target Generator-Capable of generating 5% page coverage for the cartridge to be evaluated.PerF1856 • Backing for Densitometer Readings-Recommended GCA backstop, but any diffuse black backing with a reflection density of 1.5 +/- 0.2 is acceptable. (Note: The above equipment generally costs less than $3,000. Distributors can be found on the Int’l ITC website as well.)
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Industry Leaders Give Thumbs-Up to Asia Imaging Fair 2011 We asked imaging industry experts to comment on Recharge Asia’s international Asia Imaging Fair (AIF) held in Beijing from April 27 - 29, 2011. Here are some of their responses: RechargeAsia Magazine publisher, Sunny Sun said: “Through this Beijing international Exhibition, we will create a brand new and unique market platform for the imaging supplies industry, For the field of government procurement, the AF Exhibition will promote desktop and console copiers, narrow- and wide-format printers and other multi-purpose devices. Indeed, it will bring imaging industry officials from around the world to the doorstep of government procurement professionals in Beijing.” Zuhai YiDemei’s General Manager, Mr. Wang Xiaoping said “This is one of the few Expositions organized by forces both at home and abroad. We will bring our copier expertise and many years of experience to this event, so that we can expand the scope of our own business. At the same time, we will also invite long-term imaging supplies partners in Russia to attend the Exhibition with a display of their office equipment and supplies.”
Ms. Li Bingshu, President of Tianjin Modern Office Equipment noted, “This is the only event to choose Beijing, the heart of China, as the venue for an international Exhibition. We shall bring our years of training and skills in copiers, printers and office equipment to fully support this worldwide event.” Engineering Society Chairman, Liu Shuguo promised, “The National Copy Engineering Society will give its full support to the 2011 Exhibition in Beijing,” He added, “We will also bring to the event the many years of experience in hard copy and imaging technology that were developed by the national industry here in China.” Mr. Wang Xuewen, General Manager of the Han Group, commented “The Han Group will participate in this AIF Exhibition with the display of our machines, supplies, and a range of other products. We envision a tremendous market potential for Northern China, and attach great importance to the promotion of this Expo platform in Beijing.” China Electronics Corporation’s Manager, Chen Dazhi, asserted that “The AIF will be China's biggest advertising opportunity because it is located at the National Conference Center in Beijing. At this event, we will welcome 20,000 inkjet and toner professionals into the AIF Hall.” Regarding Beijing AIF, Tianjin Central Electronics Chairman, Jiao Yanhe, remarked, “We are determined to participate in this Exhibition and will invite customers to our doorstep to discuss business at that venue.” Office Equipment Purchasing magazine publisher, Feng Kai, observed, “At this AIF Exhibition, dealers will be invited to consider opportunities in the office supplies business as an additional sales channel. We will also invite purchasing agents and decision makers in state and government bodies, in enterprises and institutions across the country, to participate in this unique Exhibition.” RechargeAsia Magazine, General Manager, Zhang Shanghong, stressed that “At the AIF Exhibition, we will share discussions and meetings regarding the government procurement process. These sessions will ensure that delegates are schooled in easy access to government procurement markets. This training will give them the green light to opening up government procurement for the office supplies market. ” 24
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2011 RechargExpo Returns to South East Asia: Join Us In Jakarta! It’s time to revisit the Republic of Indonesia, a nation of 17,508 islands that boasts a population of 238 million people. The world’s fourth largest. Its capital, Jakarta, home to almost 10 million people, is located on the northwest coast of Java. It offers a broad variety of hotels, restaurants, cuisines, historical sites, theaters and museums. Amidst all of the hustle and bustle of the world’s 12th largest city, you’ll find RechargExpo South East Asia, once again taking center stage on September 14-16, 2011. There you will be exposed to the rapidly emerging market of South East Asia. Comparable to the robust economic expansion in China and India, Indonesia is a gateway to new markets for imaging equipment and supplies, printers and copiers, ink jet inks and toner. REASONS TO ATTEND • It is the one and only imaging consumables Expo serving South East Asia • It takes place during Jakarta’s dry season • It is a unique industry Expo that will include Laser & Inkjet Printer Consumables, Office Equipment, Managed Print Services (MPS), Copiers & MFDs • Imaging is an emerging market in the world’s fourth largest country • It is a market with great consumer potential • This market that has been growing robustly since our first RechargExpo in South East Asia in 2007 • For Chinese companies, participation in RechargExpo SEA 2011 makes them eligible for a government subsidy
to a 2010 census count. Jakarta is the country's economic, cultural and political centre. It is the most populous city in Indonesia and in Southeast Asia, and is the world’s 12th largest city. The city’s name is derived from an old Javanese word “Jayakarta” which translates as “victorious deed”, “complete act”, or “complete victory”. Established in the fourth century, the city became an important trading port for the Kingdom of Sunda. It grew as the capital of the colonial Dutch East Indies. It was made capital of Indonesia when the country became independent after World War II. It was formerly known as Sunda Kelapa (397–1527), Jayakarta (1527– 1619), Batavia (1619–1942), and Djakarta (1942–1972). Landmarks include the National Monument and Istiqlal Mosque. The city is the seat of the ASEAN Secretariat. Jakarta is served by the Soekarno-Hatta International Airport, Halim Perdanakusuma International Airport, and Tanjung Priok Harbour; it is connected by several intercity and commuter railways, and served by several bus lines running on reserved busways. Jakarta has a hot and humid tropical wet and dry climate. Despite being located relatively close to the equator, the city has distinct wet and dry seasons. Wet seasons in Jakarta cover the majority of the year, running from November through June. The remaining four months comprise the city’s dry season.
TOUR THESE EXHIBITS • • • • • • • • • • • • • • •
Bindery & Finishing Equipment Computer & Prepress Equipment Digital Printing & Imaging. Equipment for Graphic Arts, Advertising & Design Ink Jet, Toner, Paper & Other Consumables Instant Packaging Labeling Machines Media & Substrates Offset Printing Presses Paper & Paperboard Photographic Laboratory Post-press & Finishing Equipment Printers, Copiers & Multi-Function Devices Printing & Publishing Services Publishing Houses & Advertising Agencies
SOME HISTORICAL DETAILS Jakarta is Indonesia’s capital and largest city occupying 661 square kilometers (255 sq mi) and home to 9.580,000 citizens, according 26
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Located in the western-part of Indonesia, CUISINE Jakarta has a vast range of food available at hundreds of eating complexes located all over the city. These range from modest street-side food stalls and traveling vendors to upscale, expensive restaurants. The traditional Padang restaurants and low budget Javanese Warteg (Warung Tegal) food stalls are ubiquitous in the capital. Next to a myriad of selection of Indonesian cuisine and regional specialties, there are also international foods, especially Chinese, Japanese, Korean, Thai, Indian, American, French and Middle Eastern. NEW CONVENTION CENTERS RechargExpo South East Asia 2011 will hold in new convention centers, Jakarta International Event & Convention Centre. Over the past few years, JITEC ( Jakarta International Event & Convention Centre) has become one of the most prestigious convention centers in Jakarta. It’s designed to accommodate different settings of events and various styles of atmosphere, all in one vast indoor facility. JITEC has the best-equipped facility and the latest innovation in multifunction hall. They specialize in multi-purpose convention and exhibition centers, dinner theatres, corporate functions, and large-scale cultural events.
Make Your Plans Today! For additional information, please visit our website: www.rechargeasia.com or contact: In the USA Ms. Sunny Sun, Director RECHARGE ASIA 5091 Walnut Grove San Gabriel, California 91776 Tel: 626.309.0858 Fax: 626.451.0179 e-mail: sunny@rechargeasia.com www.rechargeasia.com In Asia Mr. Teo Fu, Sales Representative RECHARGE ASIA China Office: Tel: +86.10.5126.5580 Fax: +86.10.5885.8747 Indonesia Office Tel: +62.21.612.5668 e-Mail: info@rechargeasia.com Attendees: For registration details, visit: www.rechargeasia.com
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InfoTrends Says Russians Print More Photos Recently, InfoTrends announced that a survey of European digital photographers shows that Russian respondents are more active digital photographers than their counterparts in Western Europe by most metrics, including their photo-printing behavior. According to the research firm’s press release, Russian digital photographers not only capture more photos, they print twice as many photos as Western European users, and the emphasis is ours because this is a significant difference. InfoTrends says that printing photos at home is the most popular method in Russia and that ordering photo prints over the counter at retails was also more popular in Russia than in Western European markets. InfoTrends attributes the difference in behavior to the Russian market being composed largely of early adopters, while the Western European market consists largely of mainstream consumers and late adopters. InfoTrends has published a series of reports based on the study, including one on photo-printing
behavior that is available for $2,500. All this is seemingly excellent news for manufacturers of home photo printers and retail photofinishing equipment. However, we feel a note of caution should be sounded. As imaging industry veterans well know, home photo printing never caught on to the extent many inkjet and dye-sub printer vendors had expected. Moreover, the transition from an emerging to a mature digital photo market was a relatively fast one that has left many vendors of photo-printing hardware and photo-printing services bemoaning how few photos are printed relative to the number captured. Moreover, there are now many more means of displaying and sharing photos electronically, such as iPhones, iPads, and Facebook, than there were during the rise of digital photography in Western markets, and it seems likely that Russian users will eventually follow Western European users in their affinity for such technologies as well.
Australian Laser Multifunction Device slump in Q4 2010 The Australian Laser Multifunction Device (MFD) market posted growth of 9% in the three months to December 31, 2010 year-onyear, although the results were weaker than expected. Sequentially, the market dipped by 17%, which aligns with the drop in business confidence. “In the second half of 2010, channels were flooded with stock as heavy pricing rebates were given during Q3 in an attempt to increase sales amongst vendors. Hence, channels had excessive inventory in Q3 and softened business confidence during Q4, causing the channels to hold their horses while re-stocking in Q4,” said Cheryl Looi, hardcopy peripherals analyst for IDC Australia.
Additionally, the small and medium businesses (SMB) are increasingly viewed as a growing segment among hardcopy vendors. Not only printer-based and copier-based market leaders, such as Brother and Fuji Xerox expanded their portfolio to target the SMB segment, smaller players such as Oki and Dell did the same. “Aggressive price competition and more product refreshes will be expected in coming quarters, as copier vendors attempt to increase market presence in the growing SMB segment, ultimately benefiting end users.” “SMB users should take note of the increasing options in the market to gain better value and obtain products that could better suit the different needs of their organization,” added Looi.
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Two Thirds of Japan Enterprises Are Interested in Managed Print Services Consumables Business Suffers from High Penetration of Compatible Toners and Inks New International Data Corporation (IDC) research on the hardcopy peripherals (HCP) market in Japan shows that the use of original consumables is just 58% for toners and 63% for ink. The financial crisis of 2008 accelerated the enterprise shift from original consumables to compatible consumables. Enterprises that use compatible consumables have increased by 20% since the beginning of the crisis.
penetration of relatively cheap compatible products. On the other hand, solutions such as MPS have drawn a great deal of attention from users. Moving forward, the ability to rapidly implement a system for the sales of solutions will be crucial to the growth of HCP vendors,” said Takashi Miyazono, Group Manager, Hardcopy Peripherals and Digital Imaging, IDC Japan. About IDC International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for
the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 47 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and Events Company. Figure 1 Color laser multifunction peripherals (MFPs) are the only segment growing in the Japan HCP market. Of the corporate respondents surveyed by IDC, 6% indicated that they want to install more color laser multifunction peripherals. Among the respondents from large enterprises (1,000 or more employees), 15% had considered installing more color laser MFPs. As corporate users seek more cost-effective solutions, the demand for managed print services (MPS), which operates on a “pay-asyou-go” model, has also gone up. The IDC survey found that 66% of organizations with 1,000 or more employees were interested in MPS. “Demand for color printing is strong. However, the pattern whereby the increase of color printing leads to the growth of consumables sales, which used to be a revenue stream for HCP vendors, will no longer work. This is due to reductions in the volume of copies, printouts, and consumables used; and the
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You can learn more about IDC by visiting www.idc.com.
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Structuring an Email Marketing Campaign for Customers in India By Curt Keller Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. With its rapid rate of technological and industrial development, many email marketers believe India to be the next great growth market. The prospect of 1.2 billion people developing into a consumer base before our very eyes presents an extremely lucrative prospect to digital copying and printing marketers. In order to properly concoct a winning email campaign strategy it is important to note that the Indian market poses considerable challenges as well as offering monumental opportunities. There are 100 million Indian internet users Due to its developing status less than 10% of all Indians regularly access the internet, but thanks to its enormous population that number is still nearly 100 million people: accounting for nearly 10% of all internet users in Asia. Email is by far the most popular form of online communication in India, with fully 94% of all webenabled users accessing email on a regular basis. Dovetailing social media approaches with your email marketing campaign can also have considerable positive effects. Over 14 million Indian users are on Facebook, therefore designing your email content to feature “Like” buttons and other exhortations to visit your Fan Page can help quickly build your campaign's critical mass. English is not in as widespread usage in India would be believed by watching the television series and movies set in the country. Outside the major urban areas the majority of Indians do not use or understand English to any great degree, thus the email marketer who is seeking a truly national approach might want to experiment with bilingual email content. The question which you now may be asking is which other language? India has 22 official languages, but Modern Standard Hindi would be the best choice as it is the one used in most newspapers, television news, and other media. If you are trying to geographically target to a very fine degree, you might find yourself gravitating to using a number of additional languages: Punjabi, Gujarati, Sindhi, and Marathi in the west and northwest parts of 32
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the country; Oriya in the southeast; Maithili and Bengali in the east; and Nepali in the north. The typical Indian user is a well-educated young male The demographics of the Indian market are as unique as the country, thus an assumption that they reflect conditions in other nations would be misleading. Nearly nine out of ten Indian internet users are male, and 85% of them are in the 19 to 40 year old age group. The level of education among Indian internet users is extremely elevated, with 46% holding graduate degrees and 26% being post-graduates. Only 2% of the entire net-enabled population consists of married female homemakers, so it seems that if your digital copying or printing product or service is targeted as a direct sale to the average family user, India is going to be a tough market to crack. However, if your product or service is intended for the academic, professional and commercial classes you will find many millions of Indian internet users to be firmly within your targeted market. A laser printer = 6 months' typical salary The minimum wage in some parts of India can be close to US$1 per day, therefore the market for relatively costly imported goods such as copy and print technology products and consumables can be limited in the overall general market. A basic laser printer represents six months' salary for many Indians, and even the cheapest ink jet printer would absorb a full month's paycheck. The primary markets in India for digital copying and printing are the urban populations and the various brick and mortar stores throughout the nation that provide various copy services on a per use basis. Cyber cafes are extremely popular in the nation as two out of every five Indian users lack their own connection thus access the internet in these locations. These Indian public internet businesses represent a burgeoning market for basic copying, printing, and consumable products as many have basic ink jet multi-function printers.
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The use of public facilities for internet access is so widespread that Indian users can be essentially separated into two halves: On one side we have the young adult male user who is highly educated, earns a wage which is somewhat comparable to American, Japanese, or European standards, and is an avid consumer of computer based products and the digital printing technologies which accompany them. On the other side we have Indians who cannot afford their own personal computer thus visit internet cafes or use mobile webenabled devices which are extremely limited in bandwidth. In India perhaps more than in any other nation, it is imperative that you understand your prospect so that you can cater your email marketing approach to suit. Design your email content for very low bandwidth When you are creating your email content for Indian distribution, bandwidth restrictions should be carefully considered. Dialup access is still the norm, with the 1.2 billion people in India having fewer broadband connections than the city of Hong Kong with its population of just one million people! The largest cities tend to have the best and fastest internet connections, with the centers of Mumbai, Delhi, Bangalore, Pune, Hyderabad, Kolkata, Chennai,
Surat and Nagpur representing 37% of all Indian broadband users. While web-enabled mobile devices are undergoing explosive growth in India and experts expect the country to be the world leader in telecom users within a few years, 2G and 2.5G is still widespread. 3G has been making some recent inroads in the major cities, but general 4G access in the vast majority of India is a prospect that is still far in the future. Due to this overall scarcity of ample bandwidth, the email marketer targeting India should revert to an earlier standard of email content. Video is definitely out in most cases, and even large file size graphics are not recommended. For the majority of Indian users plain text emails are the preferred method of receiving your newsletters. A half hour video can take 24 hours to download on Indian dialup You should also be aware of how your landing pages are structured. It is not unusual for Flash presentations and other graphical content on a landing page to exceed 1MB in total size. Although broadband users wouldn't think twice about it, a 1MB page will take upwards of 4 minutes to download on a typical 56K Indian dialup connection while a half hour video can take 24 hours! Landing pages which are set up for the general Indian market should use very few graphics, solid color backgrounds, and image file sizes which are kept to a minimum. Setting the .JPG resolution as low as feasible without muddying the image too much will help many Indian users to see your graphical email and your landing page in a somewhat reasonable amount of time. As in every aspect of email marketing, segmenting your audience is critical to maximize your potential for success. If you can derive from your Indian list a category of strictly professional users in Mumbai, Delhi and the other major centers, then you should feel free to provide them equivalent content as you would provide your customers in Tokyo, Seoul, or Singapore. You can incorporate video, large file sizes, and all of the extra features you would include to any other highly developed country. However, while you can count on Japan or South Korea as having a level of technological sophistication which is fairly homogeneous throughout the nation, the situation in India is quite different. The cosmopolitan city centers stand as islands in a sea of population which technology is just beginning to reach, and where the fast and reliable internet access we all take for granted is still a dream. India has made enormous technological strides in the past few years but it still has a long way to go. If you engineer your email marketing strategies to reflect the realities of modern India, you will find that it can be an extremely remunerative and growing market.
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TonerHead Sparks Legal Fracas in the Retail Inkjet Refilling Equipment Business A little less than a year ago, TonerHead, Inc., owner of InkO-Dem, a subsidiary that manufactures a popular retail inkjet cartridge refilling system, filed a patent-infringement lawsuit against many of its major competitors in the U.S. District Court for the Northern District of Illinois, Eastern Division. The lawsuit names as plaintiffs InkTec Zone America Corporation, Phoenix Ink Corporation, and Retail Inkjet Solutions (RIS), as well as retailers that carry these firms’ equipment, including Costco Wholesale Corporation, which carries RIS equipment, Jewel Food Stores or Jewel-Osco, which rolled out Phoenix Ink equipment in 35 stores in 2009, and OfficeMax, which carries Phoenix Ink equipment. In response to the lawsuit, all the plaintiffs have filed counterclaims, looking to invalidate TonerHead’s patents. Moreover, RIS has filed its own patent-infringement lawsuit against TonerHead in the U.S. District Court for the Southern District of California. InkTec recently announced that it is exiting the inkjet refilling equipment business, and while it is impossible to say for sure what the company’s motivations are for this strategic business decision, we suspect that TonerHead’s lawsuit may have been a contributing factor. There have been several delays in the TonerHead lawsuit. It appears that TonerHead filed the original lawsuit and its first amended complaint in April 2010, but then requested to reschedule a July hearing, saying it had yet to serve the complaint on the defendants. The firm’s motion said, “Tonerhead has been in contact with each of the defendants, or their attorneys, and continues to engage in a dialogue respecting the resolution of this litigation.” According to a motion by Costco and RIS requesting more time to answer the complaint, they were never served with either original or the first amended complaint. The firms were ultimately served with the second amended complaint in midAugust. If TonerHead’s aim in the months-long interim between the filing of the original complaint and ultimately filing and serving the second amended complaint several months later had been to work out some sort of settlement agreement with the various defendants, it appears that the firm has been unsuccessful, at least to date. The court recently set the amended schedule for the lawsuit, and it seems that the defendants are united in their fight against the patent-infringement charge. Nevertheless, court documents in RIS’s lawsuit against TonerHead indicate that the two firms had a settlement conference in March of this year and that RIS provided TonerHead with a draft settlement agreement on March 9, 2011. It seems that behind-the-scenes settlement talks have been going on for some time, however, and it is unclear whether any agreements will be forthcoming. 34
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TonerHead History Walg reens is Ink-O-D em’s biggest customer for ref illing equipment To n e r H e a d i s o w n e d b y Nicodem Enterprise Group, which was founded in 1989 by CEO Harry Nicodem. In addition to selling the Ink-ODem cartridge-refilling system, the company also manufactures and sells cartridge-testing equipment. Nicodem also was the founder of toner cartridge remanufacturer L aser Tek
Indutries (LTI). We have written much about TonerHead’s Ink-O-Dem subsidiary in recent months, mostly in relation to new placements of the firm’s equipment. This month, the company announced a partnership with the Independent College Bookstore Association (ICBA), which will market Ink-O-Dem’s system to member stores. Rival RIS recently announced a similar deal with the National Association of College Stores (NACS). In addition to steadily partnering with more college bookstores and universities, Ink-O-Dem has won placements at many ACE Hardware stores and all Micro Center stores, although its biggest and best-known partner is Walgreens. Ink-O-Dem has claimed that all 4,500 Walgreens stores have its equipment, although the Walgreens website indicates that not all stores offer this service. Ink-O-Dem and its parent companies have been one of the inkjet cartridge refilling equipment industry’s success stories. Indeed, founder Harry Nicodem even provided investment to help Cartridge World complete its recapitalization, gaining a seat on Cartridge World’s board of directors and signaling that the two firms will have a close partnership moving forward. TonerHead is also apparently looking to protect its intellectual property and perhaps cement its market position by targeting some of its biggest competitors with a patent-infringement lawsuit. The Complaint and the Patents TonerHead accuses the defendants of violating two patents, U.S. patent numbers 7,089,973 (the ‘973 patent) and 7,628,181 (the ‘181 patent), both titled “Apparatus for refilling inkjet cartridges and methods thereof.” The original complaint did not name
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TonerHead Sparks Legal Fracas in the Retail Inkjet Refilling Equipment Business
OfficeMax and accused five defendants (Costco, InkTec Zone America, Jewel-Osco, Phoenix Ink, and RIS) of violating both patents. The first amended complaint added OfficeMax to the roster of the accused. The second amended complaint makes some distinctions between which firms violated which patent. In the second amended complaint, all six defendants are alleged to have infringed the ‘181 patent, while only InkTec, RIS, and Costco stand accused of infringing the ‘973 patent. TonerHead is requesting from the court the usual litany of demands in a patent-infringement case: a judgment of patent infringement against the defendants, an injunction against the defendants, treble damages, interest, attorney’s fees, and court costs. Counterclaims against TonerHead In their answers to TonerHead’s complaint, all the defendants make
various counterclaims, asking the court to find that they have not infringed TonerHead’s intellectual property and that the ‘973 and ‘181 patent invalid and therefore unenforceable. They also ask that in addition to dismissing the complaint with prejudice against TonerHead and invalidating TonerHead’s patent, that they be awarded “costs, attorney’s fees, and other relief.” RIS and Costco also ask the court to enjoin TonerHead from threatening or initiating infringement litigation against the companies and their customers, dealers, distributors, and suppliers in relation to either patent. Of all the answers and counterclaims, the one filed by RIS and Costco spells out the defendants’ arguments in the most detail, and the other defendants’ arguments are mostly very similar. RIS and Costco’s amended answer and counterclaim, which we discuss
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in more detail below, differs from their original answer, mainly in the additions of the fifth, sixth, and seventh affirmative defenses on pages 9–10 of the amended complaint and the addition of the counterclaim of tortuous interference on pages 15–17 of the amended document. In their amended answer, RIS and Costco allege that the persons listed as the inventors on the ‘973 and ‘181 patents, namely Harry Nicodem and Timothy Knecht and their “agents, employees, and/ or servants, committed acts constituting inequitable conduct and fraud” during the prosecution of these patents. RIS and Costco say that patent attorney Christopher Moreno made false and misleading statements during the examination of the ‘181 patent with the intent of deceiving the examiner into issuing the patent, that the patent application was filed as a continuation of previous applications but contains new material not included in the previous applications, and that Moreno misled the U.S. Patent and Trademark Office (PTO) into not considering prior art when assessing the novelty and nonobviousness claims of the ‘181 patent. RIS and Costco say that Harry Nicodem intentionally withheld a material reference during the examination of both patents. Specifically, they allege that and the material withheld by Mr. Nicodem was knowledge of TonerPlus’s RAMORA Automated Ink Jet Cleaning, Filling, and Recovery Systems, including the RAMORA X model, which was available prior to August 2002, before the patent applications for the ‘973 and ‘181 patents were filed. The defendants say that TonerHead supplied TonerPlus with products, and that Mr. Nicodem was aware of the so-called Ramora prior art “at least as early as June 2003.” The defendants say that the Ramora prior art applies to the patentability of many of the claims in the ‘181 patent, including claims 1,2, 4, 5, 10, 12, and 1, as well as to claims 1–15 of the ‘973 patent. RIS and Costco state, “The withholding of information material to patentability, with an intent to deceive the PTO, is in violation of the uncompromising duty of candor under 37 C.F.R. § 1.56 and constitutes inequitable conduct.” In the amended answer, RIS also alleges tortious interference, saying TonerHead “purposefully interfered” with RIS’s contracts with customers “by filing a baseless lawsuit against RIS and notifying RIS customers, including at least Costco, of its allegations,” that TonerHead “knew or should have known that both the ‘181 patent and the ‘973 patent are invalid,” that TonerHead’s asserts of infringement were made in bad faith or
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TonerHead Sparks Legal Fracas in the Retail Inkjet Refilling Equipment Business
without regard to the truth of the assertions, and that TonerHead has “interfered with RIS’ sales to its customers, including at least Costco.” RIS is asking to be awarded punitive damages and reasonable attorneys’ fees. As noted above, the other defendants’ answers and counterclaims are very similar, and thus we will not detail each one. In its answers to these counterclaims and once again we are choosing the response to RIS and Costco’s counterclaims as fairly representative of TonerHead’s answers to the counterclaims as a whole TonerHead denies the various allegations made against it. The company also asks for the counterclaims to be dismissed, asks the court to declare that the ‘973 and ‘181 patents have been infringed and is not invalid, and once again requests damages, attorneys’ fees, and other costs. RIS Lawsuit Within a couple of weeks of being served TonerHead’s second amended complaint, RIS struck back, filing its own patentinfringement lawsuit against TonerHead in late August 2010 in the U.S. District Court for the Southern District of California. RIS alleges that TonerHead has infringed a patent owned by RIS, U.S. patent 5,663,754 (the ‘754 patent), “Method and apparatus for refilling ink jet cartridges.” RIS is seeking an order of willful infringement, an injunction against TonerHead, treble damages, interest, attorneys’ fees, and court costs. In its answer to the complaint, TonerHead denies the allegation and states that the ‘754 patent is invalid; that the claims of the patent to not describe any product made, used, or sold by TonerHead; and that RIS’s claims of infringement “are barred by the equitable doctrines of laches, estoppel, and acquiescence as a result of the acts and omissions of RIS and/or its predecessors and/ or those acting on its behalf.” (Basically, TonerHead is saying that RIS waited too long to file this lawsuit.) TonerHead asks for the complaint against it to be dismissed, for a judgment that it has not infringed the ‘754 patent, for a declaration that the ‘754 patent is invalid, and for attorneys fees’ in this matter. Is a Settlement Agreement Near? Despite the seemingly contentious relationship between RIS and TonerHead, it seems that the t wo fir ms are stil l discussing terms of a possible settlement. In a motion for a continuance related to RIS’s motion to amend its original
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complaint against TonerHead, TonerHead said that it and RIS have met regarding a possible settlement of both lawsuits (the one filed in Illinois and the one in California), and that RIS provided it with a draft settlement agreement on March 9, 2011. In its opposition to TonerHead’s motion for a continuance, RIS revealed that it plans to amend its lawsuit to add as defendants certain TonerHead customers, including Micro Electronics, Micro Center Sales Corporation, Walgreens, and Ace Hardware, but the firm did not comment on a settlement agreement with TonerHead. It is unclear how any settlement talks between RIS and TonerHead are proceeding—in either lawsuit. The only thing that seems certain is that the two firms have lots of different points of contention, and that these two inkjet refilling equipment makers appear to have been discussing a resolution to various patentinfringement complaints for months now, while proceeding with litigation against one another. InkTec Bows Out of Inkjet Refilling System Business Say goodbye to the Ink-O-Matic. InkTec is exiting the inkjet refilling equipment business. In another interesting twist in this tale of litigious inkjet refill equipment makers, TonerHead’s complaint may have caused one manufacturer to decide the business is more trouble than it’s worth. At the beginning of April, InkTec Co., the Korean owner of InkTec Zone America, announced that it is getting of the inkjet refilling machine business. As of April 1, InkTec discontinued manufacturing its refill machine; model RMI 19, which is known as the MagicFill in some markets and as the Ink-O-Matic in the United States. The company is no longer taking orders for the machine as of April 1, and it will stop selling associated components as of October 1. We have heard that InkTec had some of its equipment placed at certain Walmart stores in Canada. The firm says it will continue to provide maintenance support for all in-warranty units based on terms of its contracts, but all out-ofwarranty equipment will be supported only until the end of the year. We contacted InkTec Zone America and asked if the decision to exit the inkjet refilling equipment business was motivated by the TonerHead lawsuit, but the company declined to comment. We will continue to monitor these patent-infringement lawsuits and any possible settlement agreements. The inkjet refilling equipment market is an enormous one, with some major bigbox and drugstore chains placing thousands of units. Patentinfringement lawsuits such as these have the potential to shake up the competitive landscape indeed they appear to have already done so, at least with regard to InkTec. Unfortunately, such lawsuits may also have some retailers thinking twice about whether adding refilling services is really such a good idea. Lawsuits have a way of eroding profits, even the hefty ones promised by inkjet refilling.
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Having Finalized Settlement Agreement, Canon and Ninestar Move to Terminate ITC Investigation On April 6, Canon and Ninestar, along with various Canon affiliates and Ninestar affiliates and distributors, filed a joint motion to terminate the U.S. International Trade Commission (ITC) investigation number 337-TA-731, “Certain Toner Cartridges and Components Thereof,” based upon a consent order. In other words, the Canon and Ninestar settlement agreement, which the industry has been eagerly awaiting since the start of the New Year, has now been worked out. Canon launched its patent-infringement complaint against Ninestar and various Ninestar distributors before the ITC and in district court last summer. We first heard that Canon and Ninestar were in settlement talks in January. On February 15, Canon and Ninestar reported that they were finalizing settlement terms and “expected to file a motion to terminate the investigation within thirty days,” so the judge vacated the procedural schedule, giving the firms a month to finalize the terms of the “framework for potential settlement” that they already had in place. The two parties’ joint motion to terminate the investigation spells out one key term of the settlement agreement. According to the consent order stipulation, the respondents have agreed not to “import into the United States, sell for importation into the United States, or sell or offer for sale in the United States after importation, or knowingly aid, abet, encourage, participate in, or induce the importation into the United States, the sale for importation into the United States, or the sale, offer for sale, or use in the United States after importation” the accused products or other toner cartridges or drums with a projection similar to that in the accused products without Canon’s consent. To recap, Canon’s complaint related a
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projection, or “twisted polygonal prism,” that couples a toner cartridge’s drum with a hole in a laser printer. The U.S. patents describing this invention and that the respondents were accused of infringing are 5,903,803 (‘803) and 6,128,454 (‘454). The affected toner cartridges are “all-in-one” toner cartridges or those that include a drum as well as toner. All-in-one cartridges are used in various Canon- and HP-brand laser printers and MFPs. Other terms of the settlement agreement, including any financial details, were not disclosed in the joint motion. The parties request Administrative Law Judge E. James Gildea to issue an initial determination entering the consent order and terminating the investigation. The settlement agreement is undoubtedly welcome news to Canon and HP, as they have now protected much of their toner cartridge business from one of their biggest non-OEM competitors. Losing much of its business in nonOEM HP and Canon all-in-one toner cartridges in the United States will prove costly to Ninestar and its distributors, as these were some of the most popular toner cartridges on the market. Ninestar, however, presumably deemed that any verdicts that might be handed down by the ITC and district court judges could prove more costly than the terms offered by Canon. Apparently, Ninestar persuaded its distributors that the deal was in their best interests as well. Ninestar is still litigating the Epson inkjet cartridge investigation, which ultimately resulted in a general exclusion order. Ninestar is appealing the huge fine handed down by the ITC for violating the exclusion order, is asking the ITC to modify its general exclusion order, and is still a defendant in Epson’s patent-
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infringement lawsuit against Ninestar and others before the U.S. District Court for the District of Oregon, Portland Division. It is likely that the firm’s other legal matters were a factor in its decision to settle with Canon in this investigation and with Lexmark in another toner cartridge patent-infringement suit. We will be watching Canon’s legal maneuverings closely in the months ahead. Will the OEM look to protect its toner cartridge business from other non-OEM supplies vendors by filing similar lawsuits against them, alleging infringement of the same patents? Or will Canon be content with its settlement agreement with Ninestar and forego pursuing other nonOEM supplies firms for a time, as it looks to rebuild and straighten out its supply chain in Japan, following the earthquake and tsunami?
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Canon Enhances ImageRUNNER Advance Platform with Cloud Connectivity Canon Europe, world-leader in imaging solutions, announced that it has enhanced its market-leading imageRUNNER ADVANCE imaging platform to allow users to directly connect to cloud services for the first time The new functionality further extends the powerful connectivity and integration capabilities of Canon’s next generation imaging platform into customers’ office systems and workflows to create the ultimate digital office. The extension, known as imageRUNNER ADVANCE Cloud Connect, enables businesses to streamline processes and capitalise on existing print and IT investment with the ability to scan to and store paper documents on Microsoft SharePoint Online or Google Docs from their MFD without the need for a PC. Stored data can then be accessed simultaneously by multiple users regardless of location on a variety of platforms including a PC, mobile device or smartphone, or printed directly from the imageRUNNER ADVANCE device[1]. “Gartner has estimated that the global cloud market will be worth $150 billion in 2013 as organisations of all sizes are recognising how cloud computing can help streamline their processes or even deliver new and innovative services,” says Paul Rowntree, Canon’s European Product Marketing Director. “For the first time, Canon customers can scan and save to, and print directly from the market’s leading cloud services. By connecting to Google Docs and Microsoft SharePoint Online we are helping our customers extend their existing workflows and transform their processes with greater speed, collaboration and flexibility."
“It is only by listening to our customers that we can understand their challenges and develop solutions that can change the way that they work for the better. Integrating Canon’s market leading imaging technology, like our next-generation print platform, with cloud services represents a significant opportunity for our customers, and is an area we are to expand.” Enterprises and organisations such as universities and schools that have implemented or are interested in scalable and efficient cloud IT infrastructure such as Google Docs and Microsoft SharePoint Online are now able to extend workflows directly to their MFDs. As a result, these organisations are now able to improve access to information, eliminate more costly and inefficient paper documents from their processes, deliver greater return on investment and drive down administrative costs. The enhancement to the imageRUNNER ADVANCE series of MFDs is simple to set-up and can be installed in seconds using Canon’s Content Delivery System (CDS). This user-friendly functionality is made possible thanks to Canon’s powerful and open, JAVA-based development platform known as “MEAP” (Multifunctional Embedded Application Platform). imageRUNNER ADVANCE Cloud Connect will be available to new and existing customers on all imageRUNNER ADVANCE models across Europe from April 2011. [1] Printing requires either Direct Print Expansion Kit or PS Expansion Kit. iR-ADV C5000, C7000, C9000 and 6000 series require firmware upgrades to enable print functionality.
HP’s Print-by-E-Mail Service Works--Mostly By Melissa Riofrio with Jim Galbraith, Jon L. Jacobi, McKinley Noble, and Alex Wawro HP’s cloud-based ePrint service worked eight out of ten times in our tests, but some BlackBerry users may be frustrated. HP’s new ePrint service sounds great: You can print from anywhere to one of HP’s ePrint-enabled printers by sending the job via e-mail. Instead of a driver or a direct connection, cloud computing allows you to send your job through an HP-managed server to the printer. HP’s promotional text encourages you to “use HP ePrint mobile printing to instantly share memories (send a photo of your child's first steps directly to Grandma's printer two states away) or print important materials without delay (print itineraries, directions, purchase confirmations, and more, right from your mobile device).” Instantly? Without delay? Dig into HP’s ePrint FAQ, and you’ll find this disclaimer: “As with any email, there is no guarantee when 42
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or if it will be received.” That’s what PCWorld/Macworld Labs' Jim Galbraith experienced when reviewing the HP Photosmart Premium and other ePrint-enabled models recently. Most of the ePrint jobs he sent through his iPhone printed quickly--within a minute or two. One, however, took hours to print, and another never printed at all. Checking HP’s support forums, he found a raft of HP users who were having the same sorts of problems. The ePrint service’s cloud-based infrastructure is convenient and cool--but is it reliable? A team of PCWorld/Macworld staff and contributors spent 24 hours using ePrint, and the results ranged from perfect to puzzling.
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Kyocera Releases New Smart Series for SME Market Kyocera Mita Australia and New Zealand, one of the world's leading document imaging companies, is fulfilling a growing business imaging need with the launch of the Kyocera Smart Series A3Multifunctional Printers (MFP). Kyocera have integrated the proven reliability of their copiers with the compact, low cost design of their printers in developing this impressive new range. The new range incorporates the robust features and functionality of an A3 MFP, but with the configuration and ease of use of an A4 MFP - based platform - with no sacrifice to image quality or performance. The Smart Series by Kyocera is all about offering choice. The products can be purchased with or without a cost per page contract. Also, unlike conventional copiers, the Kyocera Smart Series comes with a 3-year onsite manufacturer warranty – up to 180,000 pages and has a ‘plug and play’ set up. This can be completed in around 15 minutes and can be done by the end user, rather than a technician. “No other manufacturer can offer a product of this quality and functionality, at such an attractive price point,” said David Finn, managing director, Kyocera Mita Australia. “This range will hold strong appeal for the SME market wanting flexibility, greater affordability and the choice to manage their devices in-house”. The Kyocera Smart Series range includes two monochrome and two colour MFPs. They are designed to include all the features businesses require most, with the added benefit of being highly simplified in their operation. In fact, they are incredibly easy to use, with the incorporation of a colour touch screen panel making it intuitive and straight forward.
Complementing the incredible ease of use of these products is the low maintenance. There is now no need to have a technician perform periodic maintenance as you typically would with a traditional copier. The Kyocera Smart Series MFPs feature a compact and stylish design that incorporates Kyocera’s ECOSYS technology. Among the benefits of ECOSYS are: • Long life components such as up to 300,000 page imaging drum delivering the lowest Total Cost of Ownership in its class • Less waste due to long life components • Ultra reliability for maximum uptime • Seamless integration into any networking environment True to Kyocera Mita imaging technology standards, the Kyocera Smart Series MFPs feature exceptional printing, colour scanning and copying, as well as optional Super G3 fax/network fax for high speed document delivery. About Kyocera Mita Kyocera Mita is one of the world's leading document solutions companies and has been dedicated to helping organisations minimise financial and ecological waste for more than 50 years. Delivering a complete range of printers, copiers and other document management solutions, Kyocera is renowned for its unique ECOSYS® durable imaging system. This enables Kyocera to offer cost-saving printer technology with long-life imaging components that provide greater reliability, are friendlier to the environment and present a significantly lower cost per printed page - resulting in a lower Total Cost of Ownership (TCO) over the life of the product. To learn more about Kyocera, visit website at www.kyoceramita.com.au
Ricoh Introduces New Aficio SP C431DN-HS Color Hotspot Printer Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, announced the launch of the Aficio SP C431DN-HS Color HotSpot Printer to provide cost efficient, high resolution, full-color 42 page-per-minute lasers printing from anywhere. Whether a public or private network, paid service or free amenity, the SP C431DN-HS fits anywhere convenient mobile printing is required. The SP C431DN-HS Color HotSpot Printer offers a fast and easy means to print emails and email attachments, documents and 44
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Web pages using virtually any Internet-enabled device, such as a
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BlackBerry® smartphone, Apple® iPhone® or iPad®, or DROID. Corporate guests and visitors do not need to access the company’s network nor do they need IT support, driver installation, app downloads or connection cables to conveniently print. “Our customers’ workflows are changing as workers become more mobile. The SP C431DN-HS Color HotSpot Printer places the power of driverless mobile printing in the hands of every user,” said Shun Sato, senior vice president, Marketing, Ricoh Americas Corporation. “At the same time, Ricoh continues to look for ways we can help our customers improve workflows and productivity as part of an overall document management solution. This product supports that strategy by helping both our customers’ staff and visitors conveniently access the right information at the right time in the right form.”
customizable mobile printing solution completely embedded inside the desktop printer. General Features Simple installation This turn-key system is self-configuring and ready to Print Simply Anywhere® in minutes. Internet Access is all that’s needed. Plus, every Ricoh Aficio SP C431DN-HS includes a one-year subscription to PrinterOn's mobile printing service. Totally embedded All printer hardware enhancements are preconfigured; all software is pre-loaded; no additional support is required. That means no external appliances or servers at the installation site. Secure printing Jobs are only printed after entering a secure release code. Flexibility Set up this mobile laser printing solution as a free convenience to attract new customers or as a chargeable printing service to increase revenues. Support for third party billing systems The HotSpot mobile printing solution integrates seamlessly with PayPal™, the global leader in online payment solutions. Customizable interface Incorporate company logos and colors on the PrintSpots™ Web page to reflect your business identity and present HotSpot printing as a value-added service exclusive to your establishment. About Ricoh Americas Corporation
The SP C431DN-HS is a secure, embedded solution, providing access to brilliant full-color network printing without giving unmonitored access to a company’s network. The Web-based PrinterOn Mobile Printing Service, which comes bundled with the SP C431DN-HS with a one year subscription, operates independently from the company network so that all mobile print jobs are processed outside the company firewall. In addition, files can only be printed after the job owner enters a private release code for each job, helping to mitigate the risk that sensitive documents will be seen in the printer tray by an unauthorized party. All hardware and software are pre-loaded inside the printer, which means no external appliances, keypads or servers are necessary at the installation site. Ricoh’s HotSpot technology is a
Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion. Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America. For more information about the Ricoh Aficio SP C431DN-HS Color HotSpot Printer and other Ricoh products and solutions, please visit www.ricoh-usa.com.
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Remanufacturing the Dell 2335dn Toner Cartridge By Mike Josiah and the technical staff at Uninet Imaging A division of Summit and Uninet Products
Mike Josiah Mike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows. First released in August 2008, the printers are based on a 35ppm, 1200dpi engine. The first page out is rated at under 8.5 seconds, and the monthly duty cycle is up to 35,000 pages. Both model printers are Print, copy, scan, and fax capable. The 2335 comes standard with 128Mb of memory which is upgradeable to 384Mb. It also comes with duplexing standard. These cartridges do not have a drum cover, and come new with a piece of heavy paper with foam glued to it taped around the cartridge. There are both LY (3,000 pages) and HY (6,000 pages) cartridges available. Each version of cartridge has its own specific chip, but the cartridges themselves are identical. The chip covers are held in place by plastic rivets. To replace the chip, the rivets need to be cut off, holes carefully drilled, (not too deep or the cartridge will leak), and screws installed. The LY and HY cartridges are listed below. LY Cartridge 330-2208 (3,000 pages) HY cartridge 330-2209 (6,000 pages) Required Tools 1) Toner approved vacuum. 2) A small Common screw driver 3) A Phillips head screwdriver 46
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4) Needle nose pliers Required Supplies Dell 2335 Toner (HY or LY) Replacement chip (HY or LY) Replacement drum Replacement Wiper Blade Conductive Grease Drum lubricating powder 1) Place the cartridge with the handle/ supply chamber facing you. Remove the 3 screws on the right end cap. See Figure 1
Figure 1 2) Gently pry off plastic drum axle bushing. Keep this bushing with the appropriate end cap when removed. Each side is different. See Figure 2 3) On the top edge of the end cap, there is a plastic tab. Press in on the tab and remove the right end cap. See Figures 3 & 4 4) On the opposite side of the cartridge, remove the three screws on the left end cap. See Figure 5 www.rechargeasia.com
Figure 2
Figure 3
Figure 4
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Remanufacturing the Dell 2335dn Toner Cartridge
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remove the left end cap. See Figures 7 & 8. 7) Lift off the roller cover. See Figure 9
Figure 5 5) Gently pry off plastic drum axle bushing. Keep this bushing with the appropriate end cap when removed. See Figure 6
Figure 12 Figure 9 8) Carefully pry up the side plastic tab to release the waste chamber. See Figure 10
Figure 13
Figure 6 6) On the top edge of the end cap, there is a plastic tab. Press in on the tab and
Figure 10 9) Remove the waste chamber. See Figure 11
Figure 14 plastic tab and remove the spring/plastic bushing assembly. See Figure 15 & 16
Figure 7
Figure 8 48
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Figure 11 10) On the supply hopper, remove the fill plug and dump out any remaining toner. See Figure 12 11) Remove the developer roller drive gear; put a strip of tape across the remaining gears. They do not need to be removed the tape will help keep them in place See Figures 13 & 14 12) On the fill plug side, press in on the www.rechargeasia.com
Figure 15 13) Remove the developer roller. See Figure 17 14) Remove the two screws on the doctor
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the hopper. 18) Clean the doctor blade and foam seals. It is too early to say exactly what chemical to use on the blade, but so far 99% isopropyl alcohol seems to work. See Figure 20
Figure 16
Figure 23
Figure 20 19) Replace the doctor blade and 2 screws. See Figure 21 Figure 17
Figure 24
blade. See Figure 18
roller. See Figure 25
Figure 21
Figure 18
20) Clean and install the developer roller, long shaft side to gear side first. See Figure 22
16) Carefully pry up the doctor blade. This blade has a very tight fit, work it off carefully. See Figure 19
Figure 25 24) Fill the hopper with Dell 2335 toner. Check for leaks. See Figure 26
Figure 22
Figure 19 17) Clean out any remaining toner from
21) Snap the spring/plastic bushing assembly in place. Make sure the tail of the spring is set properly. See Figures 23 & 24 23) Install the drive gear on the developer www.rechargeasia.com
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Remove the PCR. See Figures 30 & 31
Figure 27 26) Slide the drum axle out from the side opposite the E-ring (Large gear side). See Figures 28
Figure 31 29) Remove the two screws and the wiper blade. See Figure 32
PCR cleaner. WARNING: Do not clean the OEM PCR with alcohol, as this will remove the conductive coating from the roller. If the PCR is an aftermarket, follow the cleaning methods recommended by the manufacturer. If the PCR is an OEM, we recommend it be cleaned with your standard PCR cleaner. 33) Clean the old conductive grease off the PCR shaft and contact. Replace with new. See Figure 34
Figure 34 Figure 28
Figure 32
27) Remove the OPC drum. See Figure 29
30) Clean out all the toner from the hopper. It is interesting to note that on new cartridges, some toner is in the waste hopper. Apparently these cartridges are being tested before they are shipped, or the drum was lubricated with toner. 31) Coat the new wiper blade with your preferred lubricant. Install the new wiper blade and two screws. The tail of the wiper blade should face up. See Figure 33
Figure 29
Figure 35
28) Slide the PCR to the non contact side.
Figure 33 Figure 30 50
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34) Install the PCR by sliding the long shaft side through the non-contact side. Bring it back to fit into the contact side. See Figure 35
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35) Coat the OPC dr um with your preferred lubricant and install the drum. See Figure 36 36) Install the drum axle small drum gear side first. Make sure that the E-ring groove ends up on the small drum gear side. See Figures 37 & 38 37) Install the E-ring. See Figure 39 38) Install the waste hopper on to the supply chamber. Make sure that the tabs
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have the correct bushing for this side. See Figure 44
Figure 36
Figure 40 Figure 44 42) Remove the tape from the gears, and install the left side end cap and three
screws. Make sure the top rear tab locks in place. See Figures 45 & 46
Figure 37
Figure 41 place. See Figures 42 & 43
Figure 45
Figure 38 Figure 42
Figure 46
Figure 39 lock into place on the side wall. See Figure 40 39) Install the roller cover assembly. See Figure 41 40) Install the right side end cap and three screws. Make sure the top rear tab locks in
Figure 43 41) Press the drum axle bushing in place. Set it so the small tab is at the end of the groove; make sure it is fully seated. The two small bushings are different. Make sure you www.rechargeasia.com
43) Press the drum axle bushing in place. Set it so the small tab is at the end of the groove; make sure it is fully seated. The two small bushings are different. Make sure you have the correct bushing for this side. See Figure 47 44) The chip is held in place by plastic rivets. It must be replaced for the cartridge to work. It can be replaced by cutting RECHARGEasia
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Remanufacturing the Dell 2335dn Toner Cartridge
Continued
setting two self tapping screws in place. See Figure 48, 49, & 50
Printing Test Pages: As these machines are copiers, the easiest way is to just make a copy of a suitable test page. Repetitive Defect Chart
Figure 47 Figure 49
Figure 48 the plastic rivets, drilling two holes, and
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Figure 50
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Fuser pressure roller Fuser heat roller OPC Drum Supply roller Transfer Roller PCR Developer Roller
101.3mm 88.9mm 75.5mm 53.2mm 47.1mm 37.7mm 39.2mm
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Static Control Hit with Tornado Damage, Expects Normal Services to Return Quickly A severe storm outbreak struck a wide area of North Carolina on Saturday, leaving behind 24 dead, more than 130 injured, and a wide swath of damage that included the town of Sanford, Static Control's headquarters. The town of Sanford was badly hit by a series of tornadoes on Saturday April 16. Despite damage to four Static Control buildings, no manufacturing facilities were damaged. Within 24 hours Static Control had relocated sales, logistics, technical support and communications operations to 150,000 square foot facilities retained by Static Control within the vicinity. Distribution facilities in California and Canada, along with the company’s worldwide distribution network, continue to ship products to customers with no interruption, and shipments from Sanford are expected to resume normally within the next few days. CEO Steve Weedon announced that
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it aims to resume shipping in a matter of days, which is earlier than originally predicted. We e d o n s t a t e d : “ O u r d i s a s t e r management plans kicked in right away. O ur first priorit y was to make sure everyone was safe and then to assess how we can get back on line as soon as possible. Only one member of staff was injured while shopping at a nearby store and is expected to make a full recovery.” In the immediate aftermath of the tornado, Static Control staff were able to recover the AS400 computer system, which was then relocated to one of the company’s two empty facilities, allowing the company to communicate with its global subsidiaries. Technical support staff then began to install a temporary office and network so that staff could resume operations. The company’s buildings management team then checked its buildings and undertook any necessary emergency repairs.
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Weedon continued: “Our manufacturing plants then began production to start rebuilding inventory in our other empty building that now acts as our interim distr ibution centre. Meanwhile our suppliers have responded by shipping in replacement stock lost in the tornado. Our subsidiaries and west coast and Canadian facilities have continued to ship and support our customers.” He added: “We are now focused on rebuilding our facilities and getting back to normal as quickly as possible.”
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InteliCoat Technologies® Announces Partner Ship with Sentec International BV to Improve Support to European Customers InteliCoat Technologies®, a world leader in the manufacture of coated paper, film, and specialty substrates for digital imaging applications, today announced that it has entered in to a partnership agreement with Sentec International BV and its affiliate Plottec GmbH. Sentec is a well-recognized key distributor for large format media in the EMEA area and Plottec is a high volume and modern equipped converting company. This partnership agreement is part of an increased effort to provide faster response times and improved efficiency to InteliCoat’s valued European, Middle East and African customer base. Under the terms of the partnership agreement, effective immediately, InteliCoat will change the supply route for the EMEA area. InteliCoat will continue to manufacture master roll inventory, which will be stocked locally and converted by Plottec GmbH. Sentec International will distribute the finished good rolls on behalf of InteliCoat Technologies. These changes will result in greater availability of InteliCoat products to European markets, shorter lead times, and significantly improved service levels. “We want to emphasize that under this new arrangement, the products that our customers receive will be the same InteliCoatmade products that they know and love and that they will continue to work directly with InteliCoat sales and support personnel, who have been transferred to Sentec. As a result of the new arrangement, InteliCoat sales and support personnel will now be
even better able to serve customers out of a world class customer service center combined with Sentec International,” said Joseph Lupone, President and CEO of InteliCoat Technologies. “This is truly a positive change for our European users, as the quality, support and stability of InteliCoat will now be further enhanced by Sentec, which has a long history of outstanding work.” About InteliCoat Technologies As a world leader in the manufacture of coated paper, film, and specialty substrates for digital imaging applications, InteliCoat Technologies® has earned a reputation for producing innovative
products for the wide format printing market, including the awardwinning Magic® brand portfolio of digital imaging media, the Magiclée® brand of digital fine art and specialty media, Museo® brand digital fine art media and the JetSet® brand of products for the CAD market. InteliCoat is dedicated to conducting its business with maximum sensitivity to environmental compliance and concern as part of the company.s commitment to continually improving its environmental performance at all levels. InteliCoat operates two manufacturing facilities in the United States, with sales and marketing operations in Australia, The Netherlands, North and South America. Worldwide headquarters is in South Hadley, Massachusetts, USA. InteliCoat is a Sun Capital Partners company. About Sentec International BV Sentec International BV is a distributor for large format media offering media for all kinds of large format technologies, like PPC-LED, water based, solvent, eco-solvent, latex and UV and is operating in the EMEA area. Through its own converting facilities and warehouse central in Europe, Sentec offers a high performance of deliveries with a high flexibility towards its customers. It is Sentec’s goal to stay on top of the market through constant product evaluation and selection of quality media to supply to its customers. About Plottec GmbH Plottec GmbH is affiliate from Sentec and is one of the leading converting companies for large format media in the EMEA area. With its wide range of converting equipment Plottec is able to finish all kinds of media and this all with the highest quality standard possible. Among many customers Plottec is well known for its perfect way of finishing. For more information please visit: www.sentecinternational.com. For more information, visit www.magicinkjet.com.
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Jet Tec Cartridges Pass LGA Testing Jet Tec’s compatible cartridge underwent LGA extra life testing, a certification system that aims to ensure consumer goods meet manufacturer claims and product performance requirements. The LGA inspection compared the page yield of the Jet Tec LC985 with Brother’s original cartridge. Jet Tec’s black cartridges were shown to have 80 percent extra lives when compared to the Brother cartridge, while its color cartridge had 100 percent extra lives. DCI’s Commercial Manager Phil Sneath said: “The LGA certification is ver y important for DCI as it reflects our commitment to developing the best technology and therefore offering our customers the best possible products.” The LGA logo will now be displayed on the packaging of all Jet Tec LC985 packaging.
For more information, visit Jet Tec’s site: www.jettec.com
PrintFleet Welcomes West Point Products to Platinum Partner Program PrintFleet Inc. announced that it has further strengthened its partnership with West Point Products, the North American-based manufacturer of premium replacement laser toner cartridges and provider of related imaging supplies and services. PrintFleet has been selected as the exclusive software platform to power West Point Products’ AXESS Managed Print Ser vices. AXESS MPS offers dealers in the document imaging industr y a comprehensive solution for the proactive management, maintenance and supply of their clients’ printing environments and provides dealers with the complete support package necessary to implement a successful managed print services program. Chris McFarlane, president and COO of PrintF leet said that “ West Point Products has rapidly increased its MPS business and is the first to achieve our Platinum Level Partnership on a global scale. We are very pleased to have been chosen as the exclusive software platform
for AXESS and look forward to our foray together into Europe. West Point Products’ first PrintFleet Enterprise system outside of North America will be deployed in May. PrintFleet is proud to be associated with a business such as West Point Products.” “The support we have received from PrintFleet in the launch and subsequent growth of our Axess MPS program has been instrumental in the program’s success,” added Ray Loisel, Sr. VP of MPS at West Point Products. “With an aggressive plan to grow our program through the addition of West Point Products’ TCO tool and other value added services in the coming months, we recognize the importance of partnering with a strong, stable software partner. We are proud to be named PrintFleet’s first Global Platinum Partner, and look forward to continuing to grow our businesses together.” The agreement formalizes a longstanding partnership and enables West Point Products to achieve PrintFleet’s prestigious Platinum Partner status and will allow
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dealers utilizing AXESS to realize benefits in a number of areas, including specialized technology support, enhanced reporting capabilities and dedicated sales and marketing support services.
Note:
If you have any questio n ab ou t th e re ma nu fa ctu rin g technology or if you have oth er pu zz les yo u ne ed to so lve , yo u ma y co nt ac t Re ch ar ge Asia Maga zine for m ore he lp. We als o we lco me yo u to sh ar e yo ur ex pe rie nc e an d remanufacturin g tips.
如果您有任何关于 再生方面的技 术问题,您可以联系我 们，获得帮 助。我们也将非常 高兴的与您一 起分享您关于打印 耗材再生方面 的经验和心得。 Email: news@r echarg
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MSE Releases Jumbo Intelligently Re-Engineered™ Replacements for 35a/36a Cartridges Micro Solutions Enterprises (MSE), the industry leader for Intelligently Re-EngineeredTM cartridges, is pleased to announce the release of their “Intelligently Re-Engineered” toner cartridges for the P1005/P1505 printer families. MSE’s exhaustive testing methodologies were critical with these models in maintaining densities across the entire cycle life while not overfilling the waste toner hopper which is common in these applications. Luke Goldberg, SVP MSE Global says of MSE’s new release of these cartridges, “ these extended life cartridges are critical for two main reasons for our dealers; they widen the value/price delta between the aftermarket and OEM in what is a low price, commoditized cartridge, and they offer our MPS dealers much lower CPP’s than standard yield and make these high operating
cost desktop models much more profitable.” MSE says that these are the first in a large jumbo product launch in the coming weeks that will include many other high velocity movers.
West Point Products Launches Premium Replacement Cartridges for The HP CE278A AND HP CE285A West Point Products, a leading provider of premium replacement imaging supplies and related products and services based in Washington, PA, today announced the release of premium replacement toner cartridges for the HP CE278A and HP CE285A. With each of these products designed to fit several popular printers by HP, demand for both of these cartridges through West Point Products’ resellers is expected to be strong. “We see a great opportunity for our customers with these products,” said Tom Day, CEO, “The installed base for the printers these cartridges are designed for is already strong in the small business market, and is expected to grow in 2011. A premium replacement cartridge that performs like the OEM will be an attractive option for users, and we are pleased to be able to support our customers’ sales efforts with these products.” West Point Products’ premium replacement CE278A cartridge is intended for use in the HP LaserJet Pro M1536dnf, P1566, and P1606DN series of monochrome laser printers, while the premium replacement CE285A cartridge will fit the HP LaserJet Pro P1102, M1210, M1130, M1212, and M1213 series. These cartridges are manufactured in North American ISO 9001 certified facilities, and are tested in accordance with STMC standards. All of West Point Products’ imaging supplies are designed, engineered, and manufactured to meet or exceed OEM performance.
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The replacement HP CE278A and HP CE285A print cartridges are immediately available to West Point Products’ resellers in the company’s premium packaging. About West Point Products West Point Products has been a leading manufacturer of premium replacement imaging supplies since 1972, having built its business by adhering to its self-prescribed 5 Pillars of Success: Quality, Service, Selection, Integrity, and People. In support of this commitment to its customers, West Point Products has become one of only a handful of companies in the imaging industry to hold both ISO 9001 and STMC certifications. The company continues to lead with innovative products and service offerings, including Axess™ MPS, a suite of MPS products and services, and AgriTone™ Premium Replacement Cartridges, remanufactured cartridges with high levels of Bio-content. Locations include Valley Grove, WV, Jacksonville, FL, Plano, TX, Denver, CO, Calexico, CA, Gananoque, ON, Calgary, AB, and the company’s headquarters in Washington, PA. For more information please visit: www.westpointproducts.com
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ILG Releases HP Alternative Color Cartridges for use in HP CP1525, CM1415 MFPs International Laser Group (ILG) released the HP color No. 128 series CE320A, 321A, 322A, and 323A compatible color cartridges for use in CP 1525 and CM1415 multi-functional printers. These HP printer series produce a crisp text and vivid color images, with easy to manage wireless and Ethernet connectivity. ILG’s new releases are compatible to: HP CE320A (black) with 2000 page yield, CE321A (cyan), CE322A (yellow), and CE323A (magenta) with 1300 page yields. These compatible color cartridges are designed for use in HP printer series CP1525, CM1415nw, and CM1415fnw, No. 128 color. To enhance color print quality, ILG has incorporated the use of the Smart Color System to its color cartridge manufacturing. The System’s advance color technology provides optimum imaging quality, and vivid color output matching OEM. ILG’'s Smart Color System features two proprietar y technologies: The TCB Technology with Turbo Cleaning Blade, a system designed to eliminate the toner build-up; and the Leak
Guard System, a non-split cartridge system with leak proof gasket seal. Both new technologies were added to ILG’s color line as well as to high-yield Jumbo Color cartridges. ILG’s OEM alternative color cartridges offer the same outstanding print quality, and clean streak-proof print that matches OEM in consistency. Joe Shulman, V.P. of client relations commented, “We place heavy emphasis on research and new technology, and take a proactive approach to industry trends. ILG has set a higher standard, and we are in the forefront of innovative technology. The implementation of the Smart Color Systems has positioned ILG as the ‘Firstchoice supplier’ in color products.” For more information about ILG, please visit: www.ilglaser.com
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Faroudja Offers Bulk Toner for the Samsung CLP 610 Faroudja Toner has released color toner in bags for the Samsung CLP 610 and 660. Ten kilogram (22 pound) bags are sold for black, cyan, yellow and magenta, and can be purchased individually or in multiple quantities. “Faroudja is developing a Samsung niche. We have color toner for ever y Samsung engine out there,” reported Marketing Director Tim Farrell. “We’re pleased to now offer the Samsung CLP 610/660 in bulk, at what we believe are
incredibly low prices.” Faroudja also supplies smartchips for the CLP 610/660 cartridge (required) and carries a drum. Faroudja Toner additionally stocks color toner for Hewlett-Packard, Okidata, Xerox Phaser and supplies a wide range of parts and recharging tools. For more information about Faroudja Toner, please visit: www.faroudjatoner.com
SoyPrint Announces New Generation Soy Toner SoyPrint Inc. announced the release of its second-generation soybased toner. SoyPrint Vice President Rick Greenlaw explained
is no evidence of archival longevity issues or damage to printers related to biotoner usage.
“As of May, the SoyPrint brand will appear in Europe, North America, South America and Brazil,” Greenlaw reported. He said
continue to be sold as a finished cartridge in the U.S. Greenlaw said the transition to the new generation begins in May. “This is
this toner opens new markets for SoyPrint to sell raw material to licensees worldwide.
SoyPrint will settle on strategies with licensees in Asia, Africa and the Middle East this spring. Greenlaw went on to reveal that technological limits confine quality biotoners to a range of 20-30 percent biocontent. He said the SoyPrint II toner will be introduced at 20 percent biocontent and move closer to 30 percent over the next few months. There
The new toner covers nearly 30 HP models. This is the largest number of models offered by any biotoner brand. SoyPrint will
a U.S.-made toner from U.S. soybean oil and our cartridges are made here as well,” Greenlaw said. SoyPrint was the first biotoner for the aftermarket, introduced in late 2008. Greenlaw said he was very happy to see increased growth in biotoners from other manufacturers, which he says helps raise general awareness and acceptance. Greenlaw also confirmed plans to introduce Lexmark, Samsung and Brother this year in the SoyPrint brand, which he said would result in a line of 75-80 models. In response to predictions for soy toner, he said, “I don’t know if this is the next big thing, but it is the next thing and it isn’t a passing fad. Large retail office supply chains are looking at it. When they act and as biotoner finds its way into the managed print sector, we’ll see increased momentum.” For more information about SoyPrint, please visit: www.soyprint.net
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Contact UniNet Philippines: Kam Woon Int’l ph: +63 2 6202955 Int’l fax: +63 2 5843150 E-mail: woontk@uninetimaging.com.
UNINET OPENS IN THE PHILIPPINES Los Angeles, CA - UniNet proudly announces the opening of a new distribution center office in the Philippines to further expand its capabilities and market reach in the South East Asian region. The new sales facility is conveniently located in Manila and will carry UniNet’s complete 15,000-product line. It is comprised by sales and warehouse space to broaden UniNet’s means in offering local sales, distribution, and support services, and to meet the growing demand for UniNet product solutions in the Philippines and neighboring countries. UniNet has appointed Kam Woon as National Director to manage operations and sales at the new location. “UniNet expansion in the Philippines intends to further strengthen our product support c apabilities to P hilippine clients and prospects while reducing logistics cost and inventory. We are also very proud to welcome such an experienced sales team to the UniNet family who will support remanufacturers and service the growing demand for UniNet solutions in the region,” said Nestor Saporiti, CEO. UniNet Philippines is located at 120 E. Rodriguez Jr. Ave. Cor. Ortigas Ave. Brgy. Ugong, Pasig City, Philippines 1604
UNINET ABSOLUTE COLOR TONER & COMPONENTS FOR USE IN LEXMARK C760, 750, 752,762 Los Angeles, CA - UniNet introduces Absolute Color ® toners, drum, Smartchips™ and key components qualified for use in the Lexmark C760, 750, 752, 762 color series of printers. This 25 ppm color laser printer from Lexmark was their top of the line color printer when first introduced into the market a few years ago. Features include auto duplexing, 1200 x 1200 dpi print resolution and a maximum monthly duty cycle of 70,000 pages per month. UniNet offers a special high yield 15,000 page Smartchip for use in the C750/C752/C760 models only, which allows the remanufacturer to convert the standard 6,000 page cartridges into a high yield cartridge.
For further information, please contact UniNet at + 1 (424) 675-3300 or visit www.uninetimaging.com
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Message from the Publisher 五月， 对于亚洲再生业杂志来说，刚刚结束的 2011 北京国际办公设备耗材与 数码影像展无疑是最重要的回忆之一。3 天的展会时间里，北京国家会议中 心的 4A 展厅内吸引了将近 2000 名海内外影像耗材行业的同仁和朋友，共同 见证了北方地区又一大型行业专业性影像耗材展览会的成功，而更为锦上添 花的是展会结束后 90% 以上的展商和观众表示依然愿意再次参加明年展会。 有人说，北京展览会的成功得益于北京在于北方耗材市场的领导优势和辐射 影响力 ；有人说，北京展览会立足于北方，充分发挥了北京在政治经济交通 物流和需求市场的区域优势 ；有人则说，北京展览会的成功，得益于与四新 展览会的合作，扩大了影像耗材行业的外延，顺应了当前行业横向扩展的趋 势，一兴百兴 ；还有人说北京展览会的成功得益于多家行业媒体和协会组织 共同举办，提高了展会的知名度和影响力，增强了展会的号召力。当然，这 些固然都是本届 2011 北京国际办公设备耗材与数码影像展取得成功的不可分割的重要因素，然而除此之外也 离不开南北耗材行业同仁的支持与厚爱，2011 年北京展虽然画上了一个圆满的句号，但是这只是一个开始并 非结束，就如结束时很多人相互道别的时候说的那样，明年，北京再见！
当然，同样还是要提醒您，如果您还在为错过北京展而觉得惋惜的话，请务必关注我们即将在印度尼西亚 雅加达举办的第二届中东 - 东南亚数码影像展，届时也将会有来自全球多家影像耗材企业共同开发东南亚特 别是印度尼西亚广大耗材市场。此次的印尼展是在去年的基础上再次举办的，而且为了给所有参加者提供更好 的服务和享受，我们特意将展会的展馆，搬迁至雅加达国际会展中心（JITEC） ，力图给大家以耳目一新的全 新体验。
执行编辑 刘师同
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Bio Toners are the Future of Printer Consumables
生物墨粉是耗材行业发展的希望 资源的亏乏是世界性的课题，人们 利用现有的资源科学化，如用火力发电 改为用核能发电，利用生物材料替代石 油资源，大大缓解了限有的资源利用。 所以循环经济是世界性节约能源的一种 趋势，也是经济持续发展的必然，是创 造人与自然美好和谐的条件。 多年来，在办公设备耗材行业中原 装厂商与兼容再生耗材之争不断，原装 厂商的一次性耗材显然不符合资源的节 约化，它的垄断行为又限制了行业的发 展。兼容再生耗材在原装厂商的后面跟 随，有专利侵权之嫌。生物墨粉的出现 不仅符合环保节约资源的趋势，也为耗 材行业的发展指出了希望。 市场的分析： 1.生物墨粉让墨盒再造业的未来充 满希望。生物墨粉是使用从食品、纤维 或其他农产品中获得的树脂制造的墨 粉。这种原料可以靠种植获得，因此是 一种不破坏生态平衡的资源，产品符合 重复利用的生态要求。利用大豆、甘 薯、甘蔗提炼的基树脂做成的墨粉，可 进行生物降解变成肥料，重新投入到土 壤中再利用。
2.再生资源的生物墨粉是我们的目 标。如，大豆油墨对印刷和成像行业产 生了积极的影响。用大豆油墨印刷的纸 张更利于纸张的回收利用和去除油墨。 据说大豆基墨粉也很容易与纸纤维剥 离，对定影图像的耐久性没有不良影 响，而且回收的静电成像复印品和打印 品的脱墨效果也更好。因此，再生资源 的生物墨粉有助于建设一个更加可持续 发展的环境。 例如，公布的第一个大豆基墨粉 是用于惠普的HP4200，HP4250， HP4300，HP4350和HP4345多功能一 体机的墨粉。计算生物材料在生物墨粉 中的含量可以说明问题。假定‘42X’ 型打印机成像卡盒的寿命长达3年，在 生命周期中每月额定打印20,000页，打 印机将耗尽36个成像卡盒重量约为216 公斤。消耗墨粉将重达37公斤，如果墨 粉含有生物基树脂，那么，以含39％的 生物基树脂计，将有约14公斤的生物材 料。这相当于成像卡盒材料的塑料/聚合 重量比为13.33％。这意味着3年中节省 14升或3.7加仑的石油。 3.生物墨粉直接减少对原油的依 赖。事实上基于大豆生产出来的任何墨
粉都不会破坏生态平衡，并减少了进口 原油（大部分石油来自于政治不稳定地 区）。今天我们使用的墨粉原材料来源 于石油，每年全球消耗墨粉大约500亿 镑，成倍产生的碳氢化合物，是全球变 暖的原因之一。生物基墨粉含有的碳是 植物从大气中CO2形态萃取的，减少了 碳氢化合物形成，为净化环境做出了贡 献，生物墨粉与传统墨粉相比二氧化碳 的排放量肯定会大大降低。初步研究显 示，用生物材料制造打印机和复印机墨 粉可以取代大部分基于石油的树脂和聚 合物制造的墨粉，这是生物墨粉值得称 道的地方。 4.生物墨粉制造生态平衡。美国巴 特尔研究所的一项研究表明大豆基墨粉 可以有25％的市场占有率。这项技术 每年可以节省92500.00亿英国热单位 (BTU/yr)，每年减少36万吨二氧化碳的 排放。大豆是一种抗旱作物，与种植玉 米相比使用的化肥和农药量都少，因此 更容易也更便宜。此外，大豆既含蛋白 又含油，而只提取油用于生产树脂，留 下的蛋白质部分还可以用于生产食品。 随着众多产品，例如润滑油、塑料 制品、粉末涂料、粘合剂、复印机和打 印机墨粉等使用生物材料制造，未来生 物耗材前途更加充满希望。 生物墨粉历程： 1. 2009年在世博会上，美国西弗 吉尼亚州谷格罗夫的西点产品公司发布 了推出生物墨粉的重大消息。 这种创新生物墨粉的商品名称是 TM BioBlack ，是历经5年开发，具有突 破性的发明专利，初始是再制造成像 卡盒最终产品的副产品。西点产品公 司为这款兼容墨盒所起的商品名称是 TM AgriTone 。后经AIR公司取得了俄亥 俄州哥伦布市巴特尔纪念研究所采用大 豆合成工艺生产干式墨粉树脂的应用许 可。 2. 2009年，芝加哥的三叶草科技 集团也宣布推出含有BioBlack墨粉的再 制造激光打印机成像卡盒。尽管是基于 生物墨粉，但生物含量的很大一部
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FEATURE ARTICLE / 专题文章 RECHARGEasia
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生物墨粉是耗材行业发展的希望
续
分是源于非食用油籽，用于生产墨粉树 脂的生物材料占墨粉产量的60％之多。 3. 90年代后期，俄亥俄州大豆理事 会和巴特尔纪念研究所一直致力于共同 开发商业上可行的大豆基墨粉。巴特尔 和施乐公司都在这方面有共识。（施乐 公司早在20世纪60年代开发了静电成像 墨粉） 4. 佳能公司使用聚羟基烷酸 （PHA）作为未来生物墨粉树脂的多项 专利。从该公司大规模的研发，正积极 地在知识产权方面运筹以保护其研发投 资。
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5. 如果OEM厂商与售后服务市场 上的大豆基墨粉展开竞争，那么多品 种的PHA基脂墨粉产品将具有更大的优 势。OEM厂商会选择向已有的专利申请 挑战，直接进入生物墨粉领域。 6. 2010年9月天威推出以生物有机 材料为原料的“生物活性墨粉”，受到 业界关注与买家好评。 7.目前生物墨粉初具雏形。 SoyPrint是老牌供应商，最近宣布在墨 粉中提升生物墨粉的含量。理光是第一 个将生物墨粉引入成像硬件的OEM公 司。随着生物墨粉被人们的重视，生产 厂商有机会来制定生物墨粉在原始打印 机、复印机的墨粉使用标准，成为生物 墨粉的领导者。 人们对于生物的研究一直持续了数 十年。其中有生物绝缘体、生物口袋和 生物墨水。现在大多数报纸都用大豆油 墨印刷。有些喷墨打印机喷出的墨就是 含有可溶性大豆聚合物的油墨。
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专家建议： 在数码影像行业工作55年的美国资 深专家Art Diamond认为，生物墨粉能 够简化、加快办公废纸脱墨处理，生物 墨粉在打印使用后，墨粉能在60至65℃ （140至149℉）温度中和水并存，脱 墨处理变得容易。耗材在原料的提取 上，可以减少我们对原油的开采及运输 中各项费用支出，可以解决由此而诞生 的脏，臭，易燃液体有关的所有问题， 生物墨粉很有发展前景。 生物墨粉替代石油墨粉不仅节约能 源，而且把绿色的因素引入墨粉方程式 中。当制造商、经销商能够认识到这些 好处时，生物墨粉将成为一个非常优秀 的选择。生物墨粉还将大幅解决OEM品 牌商所有的售后问题。
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2011 Asia Imaging Fair AIF Beijing Report
打开北方耗材市场渠道，树立北京耗材展会典范 ——2011北京国际办公设备耗材与数码影像展成功举办 日前，2011北京国际办公设备耗材 与数码影像展在北京国家会议中心胜利 召开，展会吸引了以北方地区为主，来 自全球30多个国家和地区的参展商和观 众。作为北方地区办公影像行业最为重 要的展览会之一，北京国际办公设备耗 材与数码影像展虽然是首次举办，但却 获得巨大的成功。此次展会赢得了业界 的交口称赞，特别是广大参展商对于本 次展会所秉持的办展理念：立足北京， 辐射北方，推动中国耗材行业南北资源 融合表示非常的认可，同时对于展会在 宣传服务，行业影响以及多方位合作上 作出的努力给予了肯定。本次展会有奖 金90%的展商选择了续订展位，并期待 明年的展会取得更好的成绩。本次展会 也标志着继上海、珠海耗材展会之后， 中国耗材市场又一具备国际影响力的专 业性展会的诞生。 一、北方企业唱主角，地域优势凸显 2011北京国际办公设备耗材与数码 影像展从创办之初就立足于北京影像耗 材市场，借助北京政治经济市场的影响 力，辐射广大北方耗材市场，吸引了大 批来自北方地区的耗材企业参与到本次 展会。比如北京中恒复印材料技术有限 公司，北京北方办公用品公司，天津中 环天佳保定欧普电子科技有限公司，邯 郸光导重工以及北京郎硕，汉伟国际， 北京印杰斯，恒辉科技等等来自北方地 区的参展企业。他们代表了北方耗材市 场的发展实力，也表明北方耗材企业的 整体竞争力正逐渐增强，正是由于有了 这样一大批的实力雄厚的北方企业的参
与，不仅为本次展会增添了光彩，也凸 显了北方耗材市场的地域优势。 本次展会的举办，标志着中国影像 耗材市场三大市场集群体系的形成，北 京、珠海、上海将成为中国北方，中国 南方以及长三角地区三大影像耗材产业 的中心，鼎足之势明显。我们也相信随 着展会的拉动，中国耗材市场的交流和 融合将会进一步扩大，合作和共同发展 将会是未来不可逆转的必然方向。
（珠海史丹迪）, LaserLand, Raven Industries, Color Imaging以及Blueprint Ere Pte公司也为本届展会打开国际影响 力奠定了基础.同时展会在中国南方市场 也引起了不少关注，除了有广州科密， 佛山埃申特，珠海好印宝、台湾赛瑞克 等企业的加盟，而许多来自南方珠海， 上海乃至海外的企业，虽然没有参与到 参展当中，但仍然以游客观众的身份， 莅临了展会现场，不愿错过这一行业盛 事。各个展商在展示的过程中展品的范 围也涵盖甚广，无论是激光，复印，喷 墨领域都都能见到相应的企业和产品。
另外，通过本届展会也让更多的影 像耗材同仁意识到了北方市场潜力的巨 大，未来将会有更大的发展空间。根据 我们随机采访发现，许多参展企业都意 识到北方市场相对于中国南方在气候， 特别是温度湿度等方面的差异从而在产 品出厂前就已经针对其进行了产品质量 和稳定度的提升，而针对北方市场多为 机关和特别机构，对于产品往往有许多 特殊要求，也使得开发北方市场更富有 挑战性。
除了影像耗材行业传统的成像卡 盒，组件产品，还涉及芯片、墨粉、连 供系统，注墨机灌粉设备，充电辊，光 导鼓等等，以及定影膜具，密封工具和 与之匹配的塑料灌装制品和外包装制品 等等，包罗了当前影像耗材产业所涉及 的各种领域。而且本次展会上一些企业 还特别根据北方市场特色和需求，进行 了产品展示的相应调整，确保产品能够 更好的进入北方耗材市场。 三、与四新展密切合作，顺应行业横向 扩展趋势 此次展会还有一突出特点，既是和
二、参展企业高度重视，展品涵盖面广 2011北京国际办公设备耗材与数 码影像展本次除了吸引了近百家企业 参展，除了以上来自北方地区的众多 企业之外，来自国外的Static Control
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材与数码影像展与 北京广告四新展的 合作正式顺应了这 一潮流，为广大参 展客和参观客户提 供了跨领域寻找客 户资源的可能。许 多参展企业和观众 都表示通过本届展 会有意外的收获， 也从一个侧面印证 了这种趋势的市场 潜力存在。 四、亚洲影像论坛首次引入中国，政府 采购主题热议
紧密的和北京广告四新展开合作，双方 除了进行有效的观众共享，还从注册服 务，展商服务等方面进行了携手。北京 四新广告展在传统印刷领域和大幅面， 喷绘印刷等领域有着一定的丰富资源， 一方面有益的补充了北京展范围涵盖的 不足，另一方面也为北京展的客户未来 拓展自己企业横向跨领域的发展提供了 机遇。 事实上，当前的影像耗材行业， 尤其是后市场业内，横向跨领域的发展 已经成为大势所趋，特别是在大幅面印 刷，部分新数字广告印刷领域，后市场 企业已经在不断的渗透和参与。在有限 的市场发展空间内，如何更好的满足客 户需求，提供更为广泛的高适应性的产 品，才是众多耗材企业一直苦苦追求的 目标，而此次2011北京国际办公设备耗
本届2011北京国际办公设备耗材 与数码影像展除了一贯坚持的促进行业 交流协作的宗旨之外，还锐意进取，推 动和促进行业新兴技术的发展，以及新 型理念和市场策略的推广。而其中一个 显著成绩就是本届展会同期举办的2011 亚洲影像论坛交流会（Asia Imaging Forum）。 2011亚洲影像论坛先后在马来西 亚，美国，新加坡以及印度尼西亚举办 过，此次举办的影响论坛交流会，是论 坛第一次在中国举办。交流会邀请了行 业内多名专家学者以及行业技术领先企 业的工程师，领导者共同交流探讨，演 讲主题包括了当前影像耗材行业最为炙 手可热的话题和前沿。 其中北京印刷学院副院长，蒲嘉 陵先生的主题演讲数字印刷技术的发展 与展望，用翔实的数据和严谨的论据， 剖析了当前数字印刷市场的发展趋势， 以及未来的潜力。 此外，中国工程与 复印协会刘树果先 生用自己大量的实 践经验和高屋建瓴 的理论水准，为论 坛做了关于成像卡 盒及碳粉产业技术 发展和耗材专利规 避的具体操作。引 起了热烈的反响。 与此同时，为期2天
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的亚洲影像论坛交流会上，来自Future Graphics公司的Thomas Spicker先生所 做的关于生物黑碳粉技术，由于切合了 当前影像耗材特别是碳粉的热点主题受 了广泛的专注。而珠海APEX公司丁励 先生就芯片所做的OEM芯片回收方案， 则提出了当前再生耗材后市场，在芯片 领域回收再利用OEM废旧芯片使之再生 利用的可能性，赢得了大家积极赞誉。 特别在本次论坛上，复印工程协会 的冷新欣女士为大家做了政府采购的方 法与策略的专题演讲。当前耗材行业， 尤其是后市场领域对于政府采购市场有 着浓厚的兴趣，但对于如何更好的介入 政府采购市场却依然不甚清楚，冷女士 的演讲从政府采购的流程入手，深入的 解析了政府采购的各个环节以及相关注 意事项，与会的各方均表示受益良多。 4月29日，2011北京国际办公设备 耗材与数码影像展顺利结束了全部的日 程安排，顺利在北京国家会议中心闭 幕，此次展会吸引了全球2000余名影像 耗材行业的专业人士到场参与，树立了 北方耗材行业又一新兴展会的风范和口 碑，未来我们还将一如既往的进一步推 动中国北方耗材市场的发展和整合，把 北京国际办公设备耗材与数码影像展打 造成不仅是中国北方更是具有世界影响 力和号召力的知名展会。 明年，我们北京再见！
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2011 RechargExpo Returns to South East Asia: Join Us In Jakarta!
2011年中东-东南亚国际办公影像耗材展重返雅加达 ——以雅加达为契机，开发您的东南亚市场 印度尼西亚以其全世界第四、东南亚第一、总数将近 2376亿的人口数量；超过17508座岛屿、接近190万平方公 里的国土面积，构成了东南亚地区第一大区域经济市场。 自从2007年，亚洲再生业正式专注并进驻东南亚市场，并 成功在新加坡等地举办中东-东南亚国际办公耗材展览会 （RechargExpo Southeast Asia）以及亚洲影像论坛（AIF） 以来，中东-东南亚国际办公影像耗材展在行业内引起了巨大 的凡响。 2010年的成功举办，不但使得更多的耗材行业企业意识 到印度尼西亚以及东南亚耗材市场潜力的巨大，更使得耗材 企业深入开发新兴市场寻找全新的市场商机的热情，达到了 新的高潮。为此亚洲再生业郑重对外宣布，2011年中东-东 南亚国际办公影像耗材展将于2011年9月14-16日再次在印度 尼西亚首都雅加达举办。 随着2011年中东-东南亚国际办公影像耗材展的全球推 广活动的展开，到印度尼西亚雅加达参加耗材展，开拓当地 潜力市场的热潮正日渐壮大，成为2011年全球影像耗材行业 的又一关注亮点。 以复印机，办公产品为特色的东南亚地区唯一专业性展览会 一直以来，中东-东南亚国际办公影像耗材展都住在打造 自己的品牌特色，专注于影像耗材产品，力求为全球影像耗 材企业进入东南亚市场，提供最有利的平台。 本届的展览会也不例外，我们将继续扩大我们的招商 规模，包括复印机，打印机，办公领域的生产商和经销商将 共同参与到本届展览会当中，最大限度的扩展您的展品的外 延，力图打造东南亚地区办公影像产品领域，唯一最大的专 业性展览会。 经过多年的经营，东南亚市场将更容易进入，收益更大 从中东-东南亚国际办公影像耗材展自5年前进入新加坡 开始，我们就一直注重对市场的培育和开发，并致力于双边 市场的融合和协作。对于印度尼西亚市场也同样，在2010年 中东-东南亚国际办公影像耗材展举办前后，我们对该市场均 进行了一系列的调研和考察，并积极推动区域合作的历程。 我们相信在各界的共同努力下，东南亚市场特别是印度 尼西亚市场将向所有影像耗材企业打开大门，奉献更为优渥 的利润回报，而2011年中东-东南亚国际办公影像耗材展将 是您打开东南亚市场大门的钥匙。
在全世界所有影像耗材市场进行积极和声势浩大的宣传活 动。 在之前刚刚结束的上海、德国、印度、广州以及美国拉 斯维加斯等地的宣传过程中，2011年东南亚办公影像耗材展 以其独特的市场地域特色，深厚的新兴市场潜力，以及朝气 蓬勃的市场前景吸引了全球兼容耗材领域的各大企业。他们 纷纷对印度尼西亚这一东南亚地区人口最为众多，消费市场 最为巨大的潜力，竞争压力相对宽松的新市场领域表现出浓 厚的兴趣。 参展企业实力雄厚 根据截止目前的招展情况来看，展商几乎覆盖了全球主 要影像耗材市场，其中不但是来自中国，韩国，印度等亚洲 的厂商，还有来自美国，欧洲等地的知名企业，而他们的产 品更是几乎囊括了所有影像耗材后市场里的各个种类以及型 号，无论是碳粉还是墨水，无论是空盒还是模具，无论是连 供还是设备，都可以在本届2011年东南亚办公影像耗材展上 得到最充分的展示。 而特别是由于印度尼西亚市场消费潜力巨大的特色，不 少印度尼西亚本地的代理商也纷纷瞄准了2011年东南亚办公 影像耗材展的一些实力雄厚的生产企业，相信最终会有丰硕 的合作成果与大家共享。 体验东南亚的异域特色 印度尼西亚作为太平洋群岛上最璀璨的明珠，拥有许多 得天独厚的资源优势，而作为一个新兴的发展中国家，其许 多优惠的政策吸引众多游人、商旅到这里体验休闲惬意的商 务之旅。 雅加达 作为印度尼西亚共和国首都，东南亚最大的城市，雅加 达保留有荷兰统治时代的建筑及康朋族部落的建筑。世界著 名的波格尔植物园及茶园也座落在此。
宣传推广遍及全球影像耗材领域 为了将本次展会的成效提高到新的层次，亚洲再生业积 极展开展会的全球推广活动，通过行业杂志媒体宣传，海外 路演，相关展览会，以及其他丰富多样的宣传手段和活动，
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巴厘岛 巴厘岛是印度尼西亚（简称印尼）13600多个岛屿中最耀 眼的一个岛，与首都雅加达所在的爪哇岛隔海相望，相距仅1.6 公里。 该岛由于地处热带，且受海洋的影响，气候温和多雨， 土壤十分肥沃，四季绿水青山，万花烂漫，林木参天。巴厘人 生性爱花，处处用花来装饰，因此，该岛有“花之岛”之称， 并享有“南海乐园”、“神仙岛”的美誉。 全新的展馆体验 2011年中东-东南亚国际办公耗材展览会地址在2011年变 更为在雅加达国际活动及会展中心（JITEC）举办。 在过去的几年里，雅加达国际活动及会议中心（JITEC） 已成为最负盛名的会议在雅加达国际知名会展活动中心之一。 它的空间设计和多种设施可以适应多种不同风格的活动对于环 境和氛围的要求。 JITEC拥有最好的设备和设施，并在其多功 能厅进行全球最流行的装潢创新。雅加达国际活动及会展中心 （JITEC）专注于满足多功能会议及展览中心，晚餐剧院，公 司职能，及大型文化活动的需要。 公民赴印尼游可落地签 在签证方面，印尼政府也给予外国游客最大的便利。以中 国公民为例，只要护照的有效期在6个月以上，中国公民就可以 在印尼国际机场的到达大厅申请落地签证。7天的签证费用为 10美元，如果想做深度游，还可以花25美元申请30天的签证。
这些都大大方便了游客。 我们衷心的希望，所以参与到2011年东南亚办公影像耗材 展的影像耗材的行业精英们，能在印度尼西亚雅加达轻松展开 浪漫多彩的商务之旅，在巴厘岛优美的风景中，收获事业的巨 大成功。 更多详细资讯，欢迎您访问我们的网站 www.rechargeasia.com了解或通过以下方式联系我们： 美国 Ms. Sunny Sun, Director RECHARGE ASIA 5091 Walnut Grove San Gabriel, California 91776 Tel: 626.309.0858 Fax: 626.451.0179 e-mail: sunny@rechargeasia.com www.rechargeasia.com
亚洲 Mr. Teo Fu, Sales Representative RECHARGE ASIA China Office: Tel: +86.10.5126.5580 Fax: +86.10.5885.8747 Indonesia Office Tel: +62.21.612.5668 e-Mail: info@rechargeasia.com
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Participate in RechargExpo Southeast Asia 2011 and Enjoy Government Subsidies
参加RechargExpo Southeast Asia 2011 享受出国参展政府补贴 关于参加印度尼西亚办公耗材展政府资金补贴办法以及申请流程 亚洲再生业消息：参展RechargExpo Southeast Asia 2011，最高可获得3.5万元的政府补贴。
日前，参照国际通行做法，依据《中华人民共和国中小 企业促进法》和《中华人民共和国对外贸易法》规定，由国 务院批准设立了中小企业国际市场开拓资金。中小企业国际 市场开拓资金用于支持中小企业参加境外展会、认证、国际 市场宣传推介、开拓新兴国际市场等活动。 该项政策是一项针对中小企业发展的促进政策，按照 “公开透明、定向使用、科学管理、加强监督”的原则，有 力的支持了中国中小企业开拓国际市场，参与国际竞争，降 低经营风险。 即将于2011年9月举办的中东-东南亚办公耗材展览会 （印尼 雅加达）属于境外展会，参展的中国企业也可以享受 中国政府提供的这一资金补贴。 参展企业在确认参加此展后，及时向当地外经贸部和地 方外经贸主管部门提前提出申请，财政部和地方财政主管部 门负责审核企业“市场开拓资金”预算，在审核通过后负责 资金拨付，并对资金的使用进行监督。 申请方式： 中国打印机、复印机耗材企业，可按照本实施细则所附 的支持内容，向中小企业办公室或地方外经贸部门提出项目 资金计划申请。具体申请时间以各地方中小企业办公室或地 方外经贸部门实际规定为准，但均须在本项目发生前，提前 提出申请。 申请流程： 1． 企业登陆中小企业国际市场开拓资金网站 http://smeimdf.mofcom.gov.cn
2．进行相关注册 3．填写相应基本资料，并申报 参展企业在提出项目资金计划申请时，应提交本单位基 本情况、申请报告、申请项目基本情况（相关网站下载）， 并附相关资料。 4．等待审批和拨付 资金拨付 １．市场开拓资金采取事后拨付的 原则，即在项目完成后一个月内，参展 单位向中小企业办公室或地方外经贸部 门提出项目资金拨付申请。 ２．申请拨付项目资金时，应提交 以下材料： ①．中小企业国际市场开拓资金 74
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项目资金拨付申请表 （详见网站相关申请附 件）； ②．国际市场开拓 活动的项目总结报告， 主要内容包括：费用支 出情况，取得的主要成 绩及存在的问题等； ③．实际发生费用的合法凭证（复印件）。 备注： 一、项目说明 1．以新加坡为中心的东南亚、印度、中东、澳大利亚地 区的2009中东—东南亚影像耗材展览会，符合中国关于中小 企业海外参展的区域范围，可以申请参展费用补贴。东南亚是 新经济体，在全球经济受金融危机冲击较大的情况，企业选择 去新加坡参展将是非常明智的选择。 ２．支持内容及标准： 支持内容 企业类别 支持标准(元) 最高限额(元) 展位费 中、西部和东北老工业基地中小企业 20000 40000 其他地区中小企业 15000 35000
① 展位费支持标准按每个企业申请一个标准展位（9 平方米，下同）计算，每增加一个标准展位支持金额增加 10000元，最高不超过3个展位。 ② 如展位费实际支出金额超过 10000元但低于上述标准 的，按实际支出金额支持；市场开拓资金支持比例原则上不 超过支持项目所需金额的50％。 ３．对项目计划的审核结果，将通过中小企业网站进行 公示，各参展单位可以网上查询，对于公示结果有疑问，可 向所在地的管理机构进行咨询。企业项目申请，每个项目给 予支持的资金最高不超过30万元人民币；对团体项目申请， 每个项目给予支持的资金最高不超过300万元人民币。 ４．本项目资金优先支持新经济体国家和地区的项目计划。 当前形势下，积极占领国际新兴市场，是企业摆脱欧美 地区金融危机所带来的困境的绝佳机会，获得政府财政支持 无疑对相关企业和行业来说是个极佳的机会。 关于开拓新兴国际市场、出国参展补贴等事宜等，请联系： RechargeAsia Magazine Beijing Office： 电话：010-5885-8750 传真：010-5885-8747 宁波对外经贸局电话：0574-87178050 珠海对外经贸局电话：0756-2159875 厦门地区企业,请访问页面: http://smeimdf.mofcom.gov.cn/files/ html/2008/07/21/31233877.html
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Inkjet Printer Market Analysis Report for China
2011年3月中国喷墨打印机市场分析报告 爱普生发布了黑白喷墨打印机以后，商用打印机市场的 竞争越发激烈。互联网消费调研中心ZDC根据喷墨打印机市 场的关注数据推出《2011年3月中国喷墨打印机市场分析报 告》。 2011年3月，中国喷墨打印机市场品牌关注比例分布如 下图所示，爱普生以41.2%的关注份额领跑，佳能以37.4% 的关注份额紧追，两者的关注度之间仅相差3.8个百分点。虽 然爱普生在商用和照片打印机领域都有一定领先优势，但佳 能在家用市场的关注度较高，因此，其二者的竞争将越发激 烈。
中，佳能有3款产品上榜，并且有2款挤进三甲；爱普生有4款 产品上榜，数量有所减少；惠普上榜产品涨至3款，虽然排名 相对靠后，但也算是不小的进步。
下表是排名前十产品的部分重要参数： (表) 2011年3月中国喷墨打印机市场最受用户关注的十款产品 的重要参数
各品牌关注度变化甚小 对比2011年1-3月中国喷墨打印机市场各品牌的关注比 例走势可以看出，其变化幅度甚小，尤其是佳能，关注度基 本没有变化。关注度的稳定带来了品牌排名的稳定，三个品 牌的关注排名在短期内难有改变。
三、细分市场关注比例分析 1001-2000元之间的产品关注度有增长趋势 观察2011年3月中国喷墨打印机市场不同价格段产品关 注比例可以看出，1000元以下产品的关注度在2月小幅增长 后随即下降，1001-2000元之间的产品关注度则在3月有小幅 上升，而2000元以上产品的关注度变化甚小，1000元以下和 1001-2000元之间产品的关注度正在逐渐缩小。 二、产品关注比例分析
商用打印机关注度增长明显
惠普上榜产品涨至3款 2011年3月，中国喷墨打印机市场产品关注榜上，来自 爱普生、佳能和惠普三个品牌的十款产品格外引人注目。其
喷墨打印机一直是“家用打印机”和“照片打印机”的 天下，然而在2011年1-3月，“家用打印机”的关注度有
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2011年3月中国喷墨打印机市场分析报告
续
四、案例分析 爱普生新品吸人眼球 关注爱普生产品关注排名可以看出，除了爱普生R230和 爱普生ME33外，其他产品关注度均在4%以下，而这其中最 惹眼的就要数爱普生K100了，这款黑白喷墨打印机新品自上 市以来就为爱普生赚取了不少关注，预计其关注度还将继续 增长。
走低的趋势，“照片打印机”在2月有所增长后变化幅度就变 小了，而“商用打印机”的关注度则有明显的增长。
A4幅面产品关注度走低 无论是激光产品还是喷墨产品，A4幅面都是主流的打印 幅面，然而在2011年3月的中国喷墨打印机市场，A4幅面产 品的关注度有3.2%的下降，而A3+和其他幅面的产品关注度 则有小幅度上升。虽然A4幅面产品是主流，但其关注度增长 受限，难以突破80%的大关。
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发力商用市场 爱普生对手强大 关注不同品牌的产品类型可以看出，佳能和爱普生在三 个类型的市场均有所斩获，其中佳能在家用打印机市场的关 注度较高，而爱普生则在商用打印机和照片打印机两个市场 领跑。面对实力强劲的佳能，爱普生一边积极推广黑白喷墨 产品进军商用市场，一边巩固在照片打印机市场的地位。此 战略在商用市场已经初见成效，爱普生在商用打印机市场领 先于佳能和惠普，但在照片打印机市场，胜负仍未可定，未 来的竞争将更加激烈。
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MARKETING / 市场动态 RECHARGEasia
Rapidly Growing Market Demand for Large-Format Printer Prospects to Broaden in China for 2011
迅速增长的行业市场需求 使 2011年中国大幅面打印机市场前景广阔 国家十二五规划将城市和行业信 息化提到了重要高度，政府投入的增加 和行业市场的复苏，推动了整体信息化 加速的进程，拉动了大幅面打印机市场 的发展，尤其是城市规划、大型工程设 计、地理信息遥感等细分行业。其需求 的不断细化和深化，促使国内外知名厂 商不断推出新产品，以及更多的行业解 决方案，有力的推动了CAD市场的加速 性增长；影像市场是大幅面打印机的另 一个重要行业市场，在2010年，由于 广告市场的规范化管理，又受到上海世 博会和广州亚运会等重大活动的推动， 大幅面影像市场也取得了较大的发展。 2010年全年中国大幅面打印机CAD市 场整体出货量为20,730台，同比2009 年增长32.6%， 而影像市场在喷绘和 印刷市场的拉动下，同比增长也达到了 18.6%，预计2010-2015年整体大幅面 市场的年复合增长率将达到5.4%，预计 2015年的大幅面打印机的销售收入将达 到2.92亿美元。 IDC中国计算机系统研究部高级分 析师霍原光认为，国内大幅面市场经过 2008年全球经济危机的洗礼，在2009 年市场回暖并逐步升温，到2010年，配 合着主流厂商不断发布新产品，应用新
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技术，细化行业解决方案，大幅面市场 获得了更快的发展。他指出目前大幅面 打印机市场呈现出如下特点： 第一、CAD市场在城市化建设的快 速进程中，其作用愈发明显，尤其是在 基础设施建设，铁路建设，制造业的发 展等方面，政府都增加了更多的投入， 而与CAD关系密切的GIS（地理信息系 统）行业也随着国家对能源勘探，卫星 遥感等领域的拓展，购买需求稳步攀 升，整体CAD 市场呈现繁荣景象。 第二、影像及喷绘市场的整体增长 虽然没有CAD市场那 么迅猛，但随着众多 细分影像市场的开发和 应用，例如艺术微喷市 场，数字化制版市场， 以及高端印刷市场等， 都受到主流厂商的重点 关注，并且在目前数字 化领域高速扩张的时代 产生了极强的购买需 求，例如世博会和广州 亚运会对喷绘及影像制 品的需求有极强的拉 动，同时，专业化个人 工作室也如雨后春笋般 出现，说明专业影像市 场正在向中高端市场位 移并且引领国内的印刷 www.rechargeasia.com
市场进入国际化先进行列的竞争。 第三、以惠普、佳能和爱普生为主 流厂商的大幅面打印机市场从2010年以 来加快了各自产品线的整合，不断推出 性价比更高的产品，尤其是佳能公司为 了拓展大幅面市场的业务，成立了大幅 面产品事业部，并在年初同时推出7款 针对各领域的产品并配合专业化的解决 方案，有力的促进了其在大幅面领域的 市场份额增长和知名度提高。爱普生除 了保持其影像领域的领先地位，在CAD 领域也获得较大成功，这源于其产品的 打印速度经过软硬件的匹配达到了更快 的出图速度和更好的打印精度。而惠普 则保持了以往10多年来在CAD领域的领 先地位，其产品性能的不断提升也保持 了很高的用户满意度。 综上所述，随着全球喷绘印刷市场 的扩张性发展以及相关数字化和信息化 的刚性需求的增长，大幅面打印机市场 保持了稳定而健康的发展和巨大的发展 潜力。IDC 预测，在未来三到五年的时 间里，依托CAD和影像市场的专业应用 需求的不断扩大以及更多细分行业的数 字化需求，大幅面市场将逐渐成为IT传 统打印市场的一股有生力量。
MARKETING / 市场动态 RECHARGEasia
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MARKETING / 市场动态 RECHARGEasia
Global Environmentally Friendly Printing Ink Market Expected to Reach $7.2 billion by 2014
全球环保油墨市场有望在2014年达到72亿美元 据皮拉国际（PiraInternational）最 新的调查报告显示，全球环保（环境友 好型）油墨的市场规模在2009年达到了 58亿美元，并且有望在2014年达到72 亿美元，年均复合增长率为4.5%。 根据初步研究和专家分析，皮拉国 际的《环保油墨的未来——2014市场预 测》从印刷工艺、终端应用和地域分布 等三方面对影响环保油墨市场的主要趋 势进行了详细分析，并对2014年的市场 规模进行了大胆预测。此外，这份报告 还对影响环保油墨市场的关键技术进行 了全面介绍，并为环保油墨和设备供应 商挖掘出了新的机遇。 这项研究将环保油墨定义为含有最 高可生物降解成分、采用可再生原材料 以及尽可能低的VOC（挥发性有机化合 物）的油墨。因此，环保油墨涉及的范 围非常广，其中包括水性油墨、能源固 化油墨和基于低VOC油和植物油的浆状 油墨等。 对印刷油墨制造业来说，环保油 墨并不是一个新鲜的词汇。随着上世纪 九十年代各国政府加大了对有害物质排 放的限制，油墨制造商也开始为印刷厂 提供符合法规要求的替代品。但对油墨 进行回收利用势必会增加企业的成本。 水性油墨、基于可再生能源的浆状油 墨，特别是大豆油等植物型油墨的出现 似乎给油墨市场吹来了一股新鲜的空 气。目前，尽管人们对印刷油墨环保问 题的关注度在不断提高，但企业更倾向 于走可持续发展的道路，例如在油墨配 方中使用可再生资源。
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据皮拉国际介绍，环保油墨和可 持续发展油墨在近年来取得了显著的发 展，其中包括：改善原材料，使油墨在 保持性价比的同时，具有更好的可持续 发展能力；用水性油墨替代溶剂型油 墨；通过创新油墨，例如惠普的latex 油墨，为现有的油墨产品提供可替代的 环保解决方案；热塑型UV油墨；可持 续UV油墨；用于喷墨、柔印和丝网印 刷的UV-LED油墨；能提供更高的线速 度，更稳定的湿度、更低的干燥温度和 更小设备体积的辐射干燥系统能；具有 比卤素灯更多技术优势的脉冲氙灯、固 态固化系统和UV-LED固化系统；多个 采用了UV-LED技术的喷墨、柔印和丝 网印刷系统；有助于促进UV/EB（电子 束）固化系统在胶印过程中使用的可变 套筒胶印机。 从印刷工艺的角度来分析环保油墨 市场，皮拉国际认为喷墨将在2009-14 年期间取得高速增长，年均复合增长率 将达到10%。随着逐渐成为标牌领域的 主要印刷方式并引起丝网印刷的锐减， 喷墨正在被广泛地应用在办公室表格等 领域，并逐渐渗透到标签印刷市场。水 性油墨主要使用在多孔承印物上，而喷 墨主要依靠UV油墨在非多孔型承印物 上进行印刷，并且这种应用在未来几年 内将继续增长。 在环保油墨的终端应用上，皮拉 国际也进行了详细的阐述。据该公司介 绍，环保油墨主要用在窄幅轮转油墨和 楞纸板或纺织品印刷等领域——无论是 水性油墨、环保油墨还是混合油墨。但 有两个例外需要引起 我们的注意：一个是 杂志，另一个是车身 贴纸。前者主要是用 热固型胶印机或凹印 机来进行生产，这一 过程一般不使用环保 油墨;而后者如果使用 UV喷墨油墨，又会确 保必要的灵活性。此 外，软包装中的大部 分领域目前还在使用 www.rechargeasia.com
溶剂型油墨，而且这种状况在短时间内 也无法改变。 在印刷业比较成熟的发达地区，环 保油墨正在被广泛使用，而且它们的增 长率要明显高于传统油墨。以北美地区 为例，UV油墨的增长速度非常令人震 惊。在某些情况下，人们还用UV柔印 油墨来替代水性柔印油墨。 在亚洲、南美和东欧等新兴市场， 环保油墨将随着印刷和包装市场的发展 而有所增长，但增长幅度主要取决于终 端应用。在某些市场上，UV和UV喷墨 油墨的发展速度非常快，但由于尚没有 严格的环保法规出台，用户对采用环保 或可持续油墨的积极性并不高。业内人 士普遍认为，如果中国作为一个印刷大 国，能够实施更加严格的法律，那么这 种情况就有可能发生改变。就目前而 言，印刷行业还在使用大量的溶剂型油 墨和以石油为原料的浆状油墨，但整体 是在向着环保产品的方向发展。 目前，环保或可持续油墨的基础或 许还比较薄弱，但它在将来一定能给原 料供应商、设备制造商和油墨制造商带 来宝贵的发展机会。印刷业正在努力向 可持续发展产业转型，具有环保和经济 双重效益的创新产品层出不穷，溶剂型 和石油基油墨的市场也在逐渐被最新开 发出的环保产品所取代。 皮拉国际预测，随着环保法规的建 立健全，市场对环保和可持续油墨的需 求将日益增大。对能源固化油墨来说， 食品包装是最具潜力的一个市场。美国 食品药物管理局最新发布的食品接触通 告（FCN）722，就为能源固化进入食 品包装领域奠定了基础。 从环保油墨的种类来看，皮拉国际 认为增长速度最快的将会是UV油墨， 它在2009年至2014年期间的年均复合 增长率将达到7%左右，市场规模也将 从12.8亿欧元增长到20亿欧元。其他能 给印刷企业带来机会的领域有：收缩套 标，热塑型油墨、创新单张纸油墨、销 售点展示图和玻璃等装饰印刷承印物以 及印刷电子等。
MARKETING / 市场动态 RECHARGEasia
2010 Printing Peripherals Market rebounds 31.7% Annual Growth Rate in China
2010年中国打印外设市场大幅反弹，全年增长率为31.7% IDC最新发布的《中国打印外设市场季度跟踪报告 （2010年第四季度）》显示，2010年中国打印外设市场整 体出货量约为1,306万台，同比2009年，整体出货量增长了 31.7%，销售额同比增长26.8%。 IDC亚太区研究副总裁霍锦洁女士认为：2010年国家拉 动内需的政策依然在积极推动打印机市场增长。与此同时， 面对日趋激烈的市场竞争，各大打印机厂商也在进行产品升 级、稳定货源供应、扩大渠道架构、开展促销活动等，力图 通过调整自身经营战略来获得更大的市场份额。 IDC中国负责打印外设市场研究的分析师王莎娜与李雅 卓认为，打印机市场在2010年的增长一方面是因为经济危机 过后，中国经济环境良好，市场需求稳定增长。另一方面， 2009年激光打印机市场货源供应不足，在2010年这一状况得 到明显改善。2010年中国打印外设市场呈现以下几个特点：
场对于针式打印机的需求正逐渐从行业集中采购变为分散购 买。各打印机厂商也开始加强渠道建设和拓展，以适应市场 需求的变化。
1. 激光打印产品速度升级节奏放缓 2010年，在中国打印外设市场上，激光打印机增长明 显，而目前占据较大市场份额的1-20页黑白激光机同比去年 增长较快。一方面是因为，2010年20页以下激光打印机货源 供应恢复较快，出货量反弹明显。另外，各大厂商也在2010 年推出了很多低端新品, 拉动这部分市场的持续增长，如HP LaserJet 1020 Plus，HP LaserJet Pro M1136和Samsung ML-1666等。2010年，来自政府、中小企业、医疗等行业的 采购需求增长较快。这部分用户对于中低速打印机的需求较 大。因此2010年中国激光打印机产品的速度升级节奏有所放 缓。 2. 喷墨打印机市场价格竞争激烈，喷墨产品在家用市场中增 量显著 2010年喷墨打印机市场上，三大主要厂商Canon， Epson和HP都在通过降价的方式来推动销售，而降价的主要 型号集中在低端入门级喷墨产品上。这一举措使得喷墨产品 家用市场部分增量显著。另一方面，各大厂商大力的广告投 放，也使得喷墨打印机在家庭用户中更加深入人心。随着喷 墨打印机不断降价，未来会有更多的家庭用户特别是学生用 户选择购买喷墨打印机。但是，激烈的价格竞争无疑也会对 厂商利润带来一定的负面影响。 3. 针式打印机行业集中采购减少 2010年，中国针式打印机整体出货量约为248万台，同 比去年增长了27.3%。2010年税控改革和农村医疗改革项目 持续进行，对于针式打印机的采购增长明显。但是较以往不 同的是，2010年各行业集中采购在慢慢减少，各地职能部门 或最终用户分别从当地打印机厂商或经销商自行采购机器。 特别是税控改革项目中，针式打印机的用户多为个体经营 者，通常会从经销商直接购买打印机。因此2010年，中国市
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GLOBAL FORUM / 全球论坛 RECHARGEasia
An OEM Crisis Caused by the Small CISS
小连供引发原装企业危机 近日，爱普生为使新产品顺利进 入中国大陆市场，对天威发起专利无效 申请，此事因在业界尚属首例而备受关 注，也在一夜之间“捧红”了这场专 利之争中的主角——连供。日前，国 际四大打印耗材巨头之一精工爱普生 （EPSON）株式会社日前正式向我国 国家知识产权局专利复审委员会提出： 珠海天威技术开发有限公司（下称“天 威技术”）“连续供墨系统的连接装 置”专利无效宣告请求。据了解，这是 全球范围内原装耗材厂商首次向中国通 用耗材厂商发起的专利无效申请。事实 上，爱普生已经于今年1月上旬分两次 向有关部门提出天威技术的两项“连续 供墨”的专利无效，于3月中下旬分别 获得受理，并知是天威技术。 那么，小小的连供究竟有什么样的 “能耐”，让大名鼎鼎的原装跨国公司 “坐立不安”、“疲于应对”呢？ 连供就是连续供墨系统，它改变 了喷墨打印机传统的供墨方式，使用相 互连接的外置墨水瓶向内置墨盒提供墨 水。连供的工作原理与外接电源充电器 类似，可以在不更换蓄电池的情况下为 设备提供连续的电能，因而十分方便。 连供是中国通用耗材产业全新创造、自 主研发的喷墨耗材，因其便捷的加墨方 式和很高的性价比受到消费者的青睐， 业内人士猜测，这可能就是爱普生等原 装耗材厂商进军连供市场的原因。
许多用户在购买打印机之后，往往 对价格高得离奇的原装耗材望而却步。 以喷墨打印机为例，原装墨盒的容量通 常为10ml，一套售价在200元以上，而 一台办公用打印机一个月就能消耗1-2 套墨水，两个月的打印成本就相当于购 买一台打印机。有的原装彩色墨盒还采 84
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取特别的设计，致使用户在其中一种颜 色用完时，就要更换整套墨盒，在增加 打印成本的同时也造成了很大的浪费。 相比而言，连供系统的外置墨水瓶 不仅容量很大，而且可以自行加墨，极 大地降低了打印成本、减少了墨水浪费 和对环境的污染。例如，一套天威品牌 的连供系统可以提供60ml的墨水，而售 价仅为对应原装墨盒的1/4-1/3，性价 比相当于原装的20倍，且可以重复多次 添注墨水。这对影像、广告喷绘等打印 量比较大的用户来说，可谓是贴心到家 了！ 正因为有着极高的性价比，连供自 推出以来便广受消费者的欢迎，在喷墨 耗材市场上占有1/4的份额。天威是较 早推出连供的耗材厂商，拥有业界最齐 全的连供产品线，其适用机型的覆盖率 超过80%。此次让国际巨头爱普生“坐 立不安”的，便是天威在连供产品上自 主研发的一件专利，而这只是天威上千 件自主专利之一。目前，我国通用耗材 厂商不断完善、发展连续供墨系统产 品，经粗略 检索到的中国127件与连续 供墨系统相关的专利/申请中，天威就达 到32件，占总量的25%，而爱普生目前 有5件。 业内人士普遍认为，爱普生此次是 为其打印机新品“自带连供打印机”在 我国顺利上市并合法销售铺平道路。这 款产品去年11月在印尼市场推出，今年 3月底， 爱普生在中国境内推出。业界 预料这款打印机将对激光打印机造成相 当的冲击，其产业链将达数十亿之巨。 而这款打印机新品，其型号L101（打印 功能）、 L201（打印复印功能）皆采
Epson自带连供打印机
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用了中国市场常见的连续供墨系统的外 置结构，并在连接装置等多处与天威产 品非常类似。 选购连供主要看结构设计和墨水 性能两个指标：天威连供结构紧凑、密 闭良好，无漏墨烦恼，并采用人性化设 计，只需简单步骤就能方便地安装使 用；天威连供选用的墨水则是针对不同 打印机而专用开发的，墨水的色泽、输 出精度、流畅性和防水性等都与原装相 当，这就决定了天威耗材出色的影像表 现。在追求更高的性价比方面，天威更 是推出了“惜墨惠”、“惜墨佳”等与 连供配套使用的加墨产品，彻底解决喷 墨打印的后顾之忧。
中国计算机行业协会耗材专委会秘 书长张慧军也认可此次事件是耗材行业 中一个里程碑的事件，认为这表明我国 通用耗材已发展到一个崭新的阶段。她 表示，一直以来，原装打印机厂 商对其 相匹配的打印耗材申请了大量专利进行 保护，导致国内通用耗材企业常常被诉 侵权，被贴上“模仿”和“抄袭”的标 签，举步维艰。“今天我们终于从这次 事 件当中看到一丝希望，一丝机会， 就是OEM厂商终于掉进我们的专利中来 了。不管这次结果如何，都是积极的， 正面的。中国企业要尊重OEM厂商的专 利权和进入中国的权利，OEM厂商也 要尊重中国企业的知识产权及相关的法 律。” 那爱普生的“自带连供打印机”是 否真的使用了天威的专利技术？贺良梅 表示：“这是肯定的。至于说这个专利 是否有效？那就要看专利复审委员会的 决定了。但无论如果如何，鼓励肯定是 大于打击的。其实被爱普生申请专利无 效，我们就赢了第一仗了。”
GLOBAL FORUM / 全球论坛 RECHARGEasia
作为全球最大的通用耗材企业之 一，截至2011年3月31日，天威已在全 球登记申请自主专利1435件，约占国内 业界公开专利数量的一半，近年投在技 术研发和专利维护上达5000万元左右。 主管这项业务的天威高管张希平表示， 多年的高投入，天威已形成自己的专利 群。无论此次事件的结果如何，对天威
的技术人员都是一个巨大的激励。 此次的专利无效之争，注定是一 个马拉松式的过程，光是国家专利局专 利复审委员会的初审，就至少需要半年 时间。如果一方对结果有异议，则会上 诉至北京市第一中级人民法院，乃至北 京市高级人民法院，预计需时约两年时 间。贺良梅强调，天威会全力以赴去面
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对这场“战争”， 按照我国目前法律规定，如果此次 爱普生的专利无效申请被驳回，那么天 威的索赔期可从其侵权产品在中国销售 之日起开始计算。
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GLOBAL FORUM / 全球论坛 RECHARGEasia
Seven Major Types of UV Ink Technology New Development at Home and Abroad
国内外七大类UV油墨技术的新进展 一、阳离子光固化体系UV油墨 阳离子光固化体系UV油墨是目前 人们关注的研究领域，因为该体系UV 油墨具有以下优点。 1.不受氧抑制，有利于油墨表面高 度交联，使涂层坚韧而有光泽。而自由 基光固化体系油墨受氧抑制严重。 2.阳离子光固化体系UV油墨固化后 不产生难闻气味，并且一旦受UV光照 射后生成阳离子，停止光照后固化反应 仍能继续进行，这就有利于厚墨层的深 层固化和深层油墨的固化，而这一点是 自由基光固化体系所难以实现的。 3.阳离子光固化体系UV油墨固化 后，体积收缩小（一般为3%~5%）， 因此有利于改善对基材的黏附性。自由 基光固化体系油墨固化后体积一般收缩 10%，对基材的黏附性影响较大。 因此，采用阳离子光固化体系UV 油墨或自由基/阳离子复合光固化体系 UV油墨，可以提高光固化速度，特别 是对有色的UV油墨和墨膜较厚的网印 UV油墨的固化而言，更为有利。 从阳离子固化材料的市场增长率高 于UV固化市场总的增长率可以看出， 采用阳离子光固化体系或自由基/阳离子 复合光固化体系的UV油墨将是UV油墨 新的发展方向。 二、水性UV油墨 水性UV油墨除具有UV油墨对环境 污染小的特点外，其黏度较小，流变性 好，对氧阻聚有一定的缓解作用。解决 了早期无溶剂UV油墨无法在凹印和柔 性版印刷中应用的一些技术难题，非常 适合凹印和柔性版印刷。 三、混合油墨 采用普通油墨印刷，只有在墨膜彻 底干燥后进行UV上光，才能得到良好 的上光效果。因此，若采用联机上光， 上光效果就不理想。若进行脱机上光， 为防止印刷品在干燥阶段出现背面蹭 脏，需要喷粉，而喷粉会使本来光亮平 滑的印张表面出现砂目状，影响印刷品 上光后的美观。 混合油墨是把普通油墨成分与UV 固化材料混合配制而成的一种新型油 86
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墨。这种油墨在传统的单张纸印刷机上 印刷，经UV灯照射后，即可进行联机 UV上光，而且UV光油能在纸张上迅速 固化，获得均匀的高光泽上光效果。 采用混合油墨印刷有以下特点。 1.混合油墨印刷结合了UV光固化 油墨和传统胶印油墨的特点，使油墨经 UV光固化后能最大限度地呈现UV油墨 的特点。油墨可瞬间固化，大大减少能 耗量，降低生产、储存和处理的成本， 提高生产效率。 2.混合油墨印刷不必采用特种墨 辊、橡皮布和润版液。这样，就可在需 要联机上光时采用混合油墨，不上光时 采用普通油墨。与普通油墨印刷时的情 况一样，不同的墨辊、橡皮布与混合油 墨一起使用时效果可能会有些差别。 3.用混合油墨印刷，经过UV上光后 其光泽不会褪去，特别适合对油墨遮盖 要求高的印刷产品。 4.混合油墨的水墨平衡比较容易控 制。因为混合油墨中的UV成分不经UV 灯照射不会发生固化，因此混合油墨在 印刷机上一直是流动的，不会像普通油 墨那样在墨辊上结皮而引起印刷故障。 5.用混合油墨印刷由于实现了瞬间 干燥，故可在印刷机上联机UV上光而 无须用水性上光油打底，其印刷质量丝 毫不逊于普通胶印油墨。 6.混合油墨能印刷出清晰的网点， 提高了印刷质量。 7.目前，大部分CTP印版不宜采用 UV油墨印刷，但是可以采用混合油墨 印刷。 8.采用混合油墨投资少。对已有UV 技术的印刷厂，只需购买混合油墨即 可，而对尚未使用UV技术的印刷厂， 购买混合油墨后，只需投资UV固化设 备和UV灯即可。 9.混合油墨适用范围广，除适用于 纸张印刷外，也适用于印刷塑料、铝 箔、金属纸等非常吸收性承印材料。解 决了非吸收性承印材料上油墨的干燥问 题。 10.混合油墨除可用单张纸印刷机 外，还可用于窄幅卷筒纸印刷机。 www.rechargeasia.com
现在混合油墨越来越多地被用来印 刷光泽度要求高的产品，如相册、药品 和化妆品包装盒等。 四、新型齐聚物 目前，低黏度齐聚物被开发出来， 应用在UV油墨中，可减少油墨中对皮 肤有刺激性的活性稀释剂的用量，并 且，若印刷在多孔基材上，不会再出现 单体吸附到表面的现象。近来，美国开 发出一种以丙烯酸聚酯为基础的新型柔 性版印刷UV油墨，其中不包含单体成 分，因而可消除因单体向食品转移而产 生的危害。低黏度齐聚物的使用，非常 有利于配制低黏度的凹印UV油墨、柔 印版印刷UV油墨，特别是现在发展势 头正猛的喷墨UV油墨。 另外，随着UV固化领域中阳离子 齐聚物、水性齐聚物的开发，使得阳离 子光固化体系、自由基/阳离子复合光固 化体系以及水性UV油墨被开发出来， 改善了UV油墨的性能和应用范围。 五、新型活性稀释剂 不少用做活性稀释剂的丙烯酸功能 单体，由于毒性较大，对皮肤刺激性大 而影响应用。但进行烷氧基化后单体的 毒性和对皮肤的刺激性大大减小。目前 许多烷氧基化丙烯酸功能单体被开发出 来。 另一类新开发的活性稀释剂为乙 烯基醚类单体，具有黏度小、活性大、 毒性弱和对皮肤的刺激性小等优点。同 时，这类单体既能发生自由基光固化反 应，又能进行阳离子光固化反应，是非 常有前途的活性稀释剂。另外，还有一 些适用于UV油墨印刷的其化阳离子型 活性稀释剂被开发出来。 六、新型光引发剂 为了使墨膜深处和有色膜层很好地 固化，目前开发了酰基磷氧化物光引发 剂。它对400nm的光波有很好的吸收 性，光引发效率高；生成的自由基吸收 向短波移动，具有“光漂白”作用，有 利于墨膜深处的光固化反应；最终产物 无色，故不泛黄，非常适用于墨膜较厚 的网印UV油墨。这类光引发还有新近 开发的有机金属光引发剂。
GLOBAL FORUM / 全球论坛 RECHARGEasia
由于大多数光引发剂是小分子光引 发剂，在储存过程中容易挥发和迁移， 导致光聚合效率低、产品有难闻气味， 甚至带有毒性，影响了UV油墨在食品 包装中的使用。目前开发出一些低气 味、无毒的光引发剂。例如高分子光引 发剂，它具有较优良的性能，可减轻迁 移作用。同时，高分子光引发剂还具有 以下特点：调节光敏基团间的距离，可 获得具有不同反应活性的高分子光引发 剂；利用光活性基团的协同作用提高光 敏性能；防止墨层的黄变及老化。采用 高分子光引发剂的UV油墨可用于食品 包装的印刷，且具有较好的固化性能。 另外，随着水性光引发剂、阳离子 光引发剂、复合光引发剂和混杂光引发 剂的开发，UV油墨的性能被进一步提 高，应用范围进一步扩大。其中，复合 光引发剂是将自由基光引发剂和阳离子 光引发剂复合，采用了复合光引发剂的 UV油墨固化速度有了极大的提高；而
混杂光引发剂是在UV光照下，既可生 成自由基又可生成阳离子，采用了混杂 光引发剂的UV油墨可以同时克服氧气 对自由基的阻聚及阳离子聚合对水的敏 感性，提高墨膜的固化度和物化性能。 七、新型UV固化光源 1.无极汞灯。可以瞬时开关，且寿 命长、功效大。与中压汞灯的光谱不 同，用于UV固化的无极汞灯的光谱是 一个连续的光谱，可用于较厚墨膜的固 化。 2.新型发光二极管UV固化光源。 发光二极管具有很多优点，例如：瞬时 接通和关闭、5万多小时的照明寿命、 操作电压低、电损耗低以及可以进行连 续的能量输出等，可以说使用非常方便 而且经济。这种光源本身发热量很小， 非常适合对温度敏感的印刷品的干燥。 发光二极管发射的几乎都是单色光（发 射波长的半峰值约为25μm），对有特 殊要求的UV固化，发射波长可以达到
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450nm。 3.受激准分子灯。所谓受激准分子 （受激二聚物、三聚物）是一种无稳定 基态而只呈现弱键受激态的分子形式。 一些重要的受激准分子是由稀有气体、 稀有气体氯化物、卤素以及汞与卤素 混合物经电子激发而形成的。目前开 发出的几种受激准分子灯产品，主要 是在波长为172nm、222nm、308nm 和 351nm处有UV光发射的光源。受 激准分子灯波段分布极窄，并具有高 能量，能使UV油墨快速固化。波长为 172nm的受激准分子灯可使丙烯酸酯 直接活化。一种氯化氙受激准分子灯在 波长308nm处产生的能量，能使UV油 墨快速固化。此外，受激准分子灯在固 化UV油墨过程中不产生臭氧，对基材 和生产设备无热量转移。据悉，波长 308nm的受激准分子灯对阳离子光固化 体系UV油墨的固化特别有效。
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MAY 2011 • 87
OEM UPDATE / OEM 聚焦 RECHARGEasia
Printer Market Revival in 2011
2011年打印机市场风云再起 成熟的打印机市场经过了重重考 验已经趋于稳定，在消费者心中，那十 几个品牌就是打印机市场的代名词，在 购买时，只需要在品牌之间选择，因为 产品之间的差异并不大。成熟稳定的市 场使得产品同质化的趋势变得明显，如 何能够吸引消费者更多的关注？如何能 够在这场竞争中取胜？打印机厂商都明 白，仅仅是每年发新品、降价促销是远 远不够的，因为这个市场的局面正在发 生微妙的变化。 一、打印机市场机遇挑战并存 “新人”的加入为打印机市场注入 新鲜血液 多功能一体机等新的产品类型加入 到打印机市场的竞争中无疑为市场注入 了新鲜的血液，但同时，传统打印机厂 商不得不时刻保持警觉，一方面要保住 自己现有的市场，另外还要努力在新的 竞争领域中获得消费者的认可。多功能 一体机仅仅是一个开始，打印机也将经 过市场的筛选，去除不适合的产品，加 入新的产品，厂商必须有创新力才能在 如此快节奏的竞争中立于不败之地。 全球经济一体化加速 打印机市场考 验升级 全球经济一体化是双刃剑，它打破 了地域给市场带来的限制，为厂商获提 供了更广阔的发展空间，但也为厂商带 来了更大的挑战。伴随着全球经济一体 化的加速，市场变成了全球的市场，产 品销往世界各地，相应的，配套的服务 也要接受全球市场的考验。 有绝招才能在下一次洗牌中立于不 败之地 从整体上看来，打印机市场可以说 发展的比较平稳，这种相对“安逸”的 日子也将各品牌“磨平了棱角”，然而 变革随时可能发生，因为科技的飞速进 步，因为信息膨胀的速度远超过了人类 的想象。打印机市场各厂商开始打起了 差异化之战，各自修炼绝招，以备在下 一次以移动互联网为主要方向的市场洗 牌中立于不败之地。
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二、高手过招胜负未分 联想——Memjet(线性打印技术) Silverbrook于2011年1月6日宣 布，Memjet（线性打印技术）该项技术 将提供给打印机厂商，并且与中国联想 集团签署了合作协议。联想将开发采用 线性喷墨打印技术Memjet（线性打印技 术）的办公室用打印机，预计2011年上 半年在中国市场上市。 ZDC认为，联想联合Silverbrook是 希望在技术层面与其他品牌进行竞争， 虽然Memjet（线性打印技术）具有速度 快、成本低的优势，但经过市场的认可 尚需时日，因此联想的布局谋篇虽对其 他竞争者有一定威胁，然而其招未出， 究竟能有多大的市场反响并无可预知。 惠普——ePrint(云打印) 2010年11月，惠普发布了云打印 技术(HP ePrint)，并提出面向下一个 云打印时代的最新策略：e打印，易沟 通。惠普云打印技术(HP ePrint)希望用 户的打印变得像发邮件一样简单，借以 实现更容易、更有效的沟通。2011年惠 普打印机仍主推“云打印”的概念，并 且在1月举行了路演活动，以帮助用户 了解“云打印”。 ZDC认为，惠普在打印机市场的 领先地位给它带来了更多的前瞻性的空 间。“云打印”的概念是惠普基于“云 计算”的大环境下提出的打印机市场的 发展方向，然而在“云计算”尚未大面 积落地之前，“云打印”将更多的作为 一个概念，一个方向被用户所了解。 富士施乐——打印绿色 专注与绿色打印的富士施乐在2010 年11月主办了以“畅享绿色 印响未 来”为主题的盛会，诠释了低碳、彩色 办公的理念。现场展示了绿色办公解决 方案、低碳型彩色办公设备，以及如何 利用富士施乐的节能技术、产品结合绿 色工作流程，帮助企业通过彩色提升生 产力的同时，实现节能减排的全新文件 管理模式。打印绿色一直是富士施乐坚 持的特色，其产品也以低碳、环保、节 能为特色，2011年，富士施乐将继续推 出能够更好的“打印绿色”的产品。 www.rechargeasia.com
ZDC认为，低碳、节能和环保必 将是全球发展的永恒主题，富士施乐一 直坚持的“打印绿色”在短期内可能相 对于其他产品优势不大，但是长期看 来，办公的绿色、低碳、环保正在被越 来越多的人认同，其产品的竞争力日益 显现，将成为打印机市场不可小觑竞争 者。 爱普生——黑白出击 绿色未来 2011年2月，爱普生最新推出了黑 白喷墨打印机和黑白喷墨多功能一体 机，两种产品代表了爱普生的“黑白出 击 绿色未来”的最新理念。两款机型从 成本、功能、速度和品质四个方面向传 统的黑白激光打印机发出了挑战，黑白 喷墨的概念随之宣告进军打印机市场。 ZDC认为，爱普生更新了喷墨打印 机的概念，首次推出黑白喷墨打印机意 在搬动激光打印机在商用市场的首席地 位。喷墨打印机在商用市场始终较激光 打印机略逊一筹，黑白喷墨打印机的出 现，无疑为中小企业用户提供了更好的 选择。除了产品本身的价格外，黑白喷 墨打印机在后期的耗材成本、纸张已经 能耗等方面也极具竞争力，因此，这款 针对市场需求设计的产品将为爱普生赢 得市场更多的关注。 三星——WiFi无线打印 三星在2011年2月发布了其首款拥 有WiFi功能的打印机，宣告着其品牌在 2011年的产品策略是倡导“WiFi无线 打印”。WiFi市场的火爆首先表现在手 机、电脑等个人消费3C产品领域，但办 公领域也将紧随其后，因此，WiFi的广 阔前景毋庸置疑。 ZDC认为，三星的WiFi无线打印战 略是顺应IT市场无线化的潮流，但无线 产品的发展速度非常快，其他品牌在短 期内有可能推出同样功能的产品，因此 在技术壁垒较小的情况下，三星的WiFi 无线打印为其带来的影响并不会很大。 奔图——中国第一台自主核心技术 激光打印机 2010年12月6日，奔图激光打印机 作为中国第一台有自主核心技术的激光 打印机，在工信部、科技部、中央
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2011年打印机市场风云再起
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国家机关工委、广东省政府、珠海市政 府等各级政府部门和中国计算机行业协 会、联想控股和联想投资高层领导的见 证下，在中国北京人民大会堂金色大厅 隆重发布，从此宣告了中国打印产业进 入了一个全新的时代，并奏响了改写世 界打印产业格局的序曲。 奔图首批上市的机型是定位在中 低端的四个型号。后续，已经突破了技 术瓶颈的奔图，推出产品的速度将以几 何式递增。相比国际品牌，奔图凭借对 中国用户更加深刻的了解、扎实的技术
实力，和更加灵活快速的研发优势，可 以快速研发和批量生产出更加贴合中国 用户需求的个性化产品。奔图计划在明 年六月份推出多个型号的多功能产品， 在年底推出中高端产品，并针对行业用 户和细分用户，推出定制产品和个性化 的产品，比如针对政府用户的安全打印 机、针对银行用户的专用打印机，和针 对年轻女性用户的时尚产品。两年之 内，奔图就将拥有丰富庞大的产品线， 与国际巨头并驾齐驱、势均力敌。
小结： 惠普的云打印、爱普生的黑白商喷、 联想的Memjet⋯⋯2011年的打印机市场令人 眼花缭乱的同时有了更多的期待，高手过招 谁胜谁负？答案我们无可预知，然而可以肯 定的是这次比武的激烈和精彩程度将超越以 往。2011年的打印机市场，更加值得关注。
Bulk Supplies to Redefine the Model of Three-to-One Machine Cost
大容量耗材重新定义一体机性价比典范 打印是每一个办公室不得不做的工作，但是面对高昂的 打印成本，又是每一个行政人最头疼的事情.好在OA市场上不 乏高人，开发出各种廉价的供墨、供粉设备，使得打印设备 应用成本得到压缩。但是再使用了这些廉价的产品之后，另 一个令人头疼的问题又来了，喷墨打印机不是漏墨，就是堵 喷头，激光打印机不是卡纸，就是字迹重影⋯⋯ 不过2011年终于要苦尽甘来，打印设备厂商终于认清 了形式，放下了架子，推出了超低价格、超高容量的打印耗 材，喷墨厂商率先做出表率的是爱普生公司，而激光厂商则 是一直以长寿命为卖点京瓷！这两家厂商分别给大家带来哪 些大容量耗材，它们又各有什么特色，下面我们详细为大家 介绍一下！ 全球最耐用 京瓷30万页非晶硅成像卡盒 一直以来，激光打印机、一体机在应用者的严重，就 是一个深邃的无底洞，如果说喷墨打印机设备需要购买墨盒 耗材的话，那激光打印设备则在碳粉的基础上多出了一个硒 鼓，而且硒鼓的成本不菲，但是寿命却并不是很长。用户在 享受激光打印设备带来的高速、高精度带来的快乐体验同 时，又被昂贵的双料耗材所折磨。
▲京瓷非晶硅硒鼓内核，看起来都一样，用起来却是天壤之别 90
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京瓷推出的30万页 超长寿命的非晶硅硒鼓， 正好挠到了激光打印设 备用户心头最痒的那块癣 上，让人感觉真是畅快无 比，对于任何一个非印刷 级用户而言，30万页的 印量，几乎可以陪伴一台 激光打印设备终生。 现在京瓷旗下激光打 印机、一体机和复合机， 基本全部采用这种非晶硅 长寿硒鼓作为标准配件。 而近期推出FS-3140MFP 激光一体机，不但使用超 ▲京瓷FS-3140MFP四合一体机 长寿命的硒鼓，更是将月打印量为200000张，成为桌面级激 光一体机市场上，速度最快、印量最大、寿命最长、打印成 本最低的高性价比产品。 喷墨打印典范 爱普生外置大墨仓 对于用户而言：“人世间最痛苦的事，莫过于打印机还 是新的，墨水却已经随纸而去⋯⋯！” 对于厂商而言：“人世间最痛苦的事，莫过于打印机不 赚钱，用户还买连供墨水系统⋯⋯！” 终于，爱普生忍不住，站出来吃下了官方连供墨水系统 的第一支螃蟹！推出了自带大容量墨仓的L系列产品。该系列 产品通过在机身侧面加装每种颜色70毫升的墨仓设计，利用 打印机内钢架进行走线布管，类似于大幅面产品的设计，墨 盒的容量提升到了一个新的高度。 爱普生新品L201喷墨一体机采用微压电式喷墨技 术，可将墨滴以2.5微微升的体积喷射到纸张上，而
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▲爱普生新品L201喷墨一体机
力。现阶段购买该产品随机再附送两瓶黑色墨水，使其黑白 打印量可高达恐怖的12000页。
▲爱普生外置超大墨仓系统
5760dpi×1440dpi的分辨率，也能保证该产品以较高的质量 输出图像。在耗材部分，L201墨水容量非常大，采用了颗粒 更为细小的T664系列染料墨水。而单色70毫升的墨水量，也 让该产品拥有4000页的黑白打印量和6500页的彩色输出能
可以说，不论是京瓷FS-3140MFP激光一体机，还是爱 普生L201喷墨一体机的推出，在打印速度、输出质量、经济 性能等方面都提供了全新的解决方案, 完全重新定义了桌面级 一体机的性能基准与性价比典范。
A Full Analysis on Digital Copiers Solution
数码复合机解决方案全解析 对于大型数码复合机来说，用户 在购买和使用设备时，不能只把这类设 备当成设备，而更多需要考虑这类设备 是为了帮助企业解决大多数办公打印需 求，因此在购买产品时，用户非常有必 要了解数码复合机的一些常见解决方 案，一种解决方案至少能够解决企业办 公中1到2种甚至多种需求。 那么究竟数码复合机都有哪些常 见的解决方案呢，相信很多中大型企业 级用户都想有所了解，下面笔者针对一 些特殊常见的解决方案做一个详细的解 析，希望对企业级用户采购产品有所帮 助。 京瓷更加注重行业用户应用解决方案 表单解决方案 打印资源的合理利用是任何企业在 提高生产力和效率、降低成本方面的关 键因素。京瓷提供了一个强大、灵活和 低成本的方法来取代传统表单打印，那 就是将整个表单打印过程流水线化。
京瓷复合机解决方案 在线表单打印模式 更加省时省成本 将表单存储于CompactFlash存储 卡或打印机的硬盘上，可以获得下面优 势： ●节省有关预打印表单的开支。 ●根据需要，随时修改表单，比 如：地址、标志、地区码等数据发生变 化。 ●减少网络负担。 ●将表单打印移至工作组上，从而 缩减工作周转时间，同时给用户提供了 便利。
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●将一个打印分成多个简单的子任 务(subset finishing)，输出至不同的彩 色媒介上。 通 过 京 瓷 页 面 描 述 语 言 PRESCRIBE，能够节约大量成本并提 高效率。即便是大量的复杂的表单，都 提供了一个方便且经济的管理途径。 这一解决方案适合医疗、学校、 金融、仓库以及企业工作组等，比如可 以为企业的发票、提货单、订购单和其 他表单的打印，还可以为仓库的装箱单 的电子表单或标签打印，并且通过无线 技术和表单解决方案相结合实现网络连 接，解决仓库中布线难的问题。对于金 融行业来说，可以通过可以在普通纸张 上实现低成本打印，免除了购买昂贵的 专用纸张的费用，并将表单打印在指定 位置以便于发行。 理光彩色复合机智能化管理与低成本并 进 安全认证增强保护力度 理光的中高端彩色复合机MP
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数码复合机解决方案全解析
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C2800/C3300/C4000/C5000更多的应 用了智能化管理解决方案能过很好的为 用户控制成本，减少浪费。其中安全认 证提高了BASIC认证、windows认证、 LDAP认证、用户代码认证、综合服务 器认证等多种认证方式。通过不同认证 设置设置不同身份用户的权限。并且可 以按照用户需求设置使用权限，按照地 址设置访问权限，此外还可以获取各个 用户的工作日志和访问日志，这样大大 的增强了企业办公的安全性。
览，甚至可以监控和检查联网的外围设 备的状态。IT经理和网络管理员还可以 设置用户权限，获取完整的作业统计数 据和使用权限。 通过智能化管理，对于大型企业用 户如何来控制部门的办公成本，以后员 工的办公成本的需求，这都是一个非常 方便的办法，通过管理不但提高企业的 效率、安全性，而还能很好的节约办公 成本。
IC卡认证及增强锁定型打印
东芝复合机在产品上也是相当注重 解决方案的一个厂商，特别是在高端复 合机上，智能管理化的应用，使得大型
本次发布的这四款中高端彩色复合 机都支持IC卡认证功能，通过IC卡可以 限制未授权的客户使用该复合机，可以 通过刷卡来控制彩色的使用权限，减少 输出浪费，降低总体办公成本。通过增 强型锁定打印模块，打印的文档将会保 存在机器的硬盘中，通过刷卡认证后， 选择打印或者删除，这样可以有效的避 免误打或者打错的情况，减少不必要的 浪费。
打印解决方案
东芝智桥用户、设备管理解决方案
企业或者集团公司有一个很好的办公流 程，能更好的为用户控制办公成本。
优化的文档管理 为了优化文档管理流程，所有打 印件、复印件、传真和扫描数据均可通 过Wed lmage Monitor 检索、存储、浏
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输出管理 · 自动收集设备信息，按月查询历 史数据分机型汇总 · 按照打印、复印、传真、扫描以 及不同的色彩模式分类查询 · 按照黑白模式、全彩模式、双色 模式分类显示 · 可以统计汇总MFP部门代码所对 应的输出量 数据呈现
设备管理解决方案 智桥Fleet Management System(简 称EFMS)是一款网络化的数码复合机 (MFP)设备管理软件。对于用户现场众 多联网的MFP，实施统一的管理，有效 提高设备管理的工作效率。EMFS可以 提供MFP的复印、打印等文档输出量的 统计与管理，而通过设定不同的费率， 可以实现按部门或者个人进行费用统计 与核算。在设备管理方面，EFMS的可 以快速链接到TopAccess对设备进行设 置，而通过设定自动发送设备警示信息 给管理员，可以极大地方便IT以及行政 管理人员的工作，为MFP设备管理之必 备工具。
非授权复印控制 这次发布的理光彩色复合机在高端 产品上采用了RPCS打印程序支持一种 独有的功能，就是控制非法复印功能， 通过该功能可以将图形或者文字加入打 印文字中，如果在未授权状态下对文档 进行复印，复合机会将加入的文字或者 图形采用全灰色覆盖复印稿件来提醒用 户，从而降低了敏感文件被非法复印的 风险。
东芝用户管理解决方案
东芝复合机设备管理解决方案 设备管理 · 快速链接至TopAccess，全面 的设备设置与管理 · 通过E-Mail自动发送设备状况 信息给管理人员 · 可以为设备设定不同的区域、部 门以及计费中心，自由切换，按需管理
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· 报表以及柱状图形式直观显现每 台MFP使用情况 · 按区域、部门以及计费中心汇总 多台MFP使用情况 · 可以将数据导出至CSV文件，便 于后续处理 成本计算 · 可以为不同的设备设置不同的费 率 · 可以按照复印、打印、扫描、传 真以及不同的色彩模式设定费率 用户管理解决方案 智桥ID Gate是一款基于IC卡对 MFP操作用户进行管理的方案。结合 用户的网络域服务器，通过给不同的 域用户分配不同的权限，可以开放或 者禁止用户使用东芝MFP的复印、打 印、扫描、传真等功能。而刷卡式的 用户验证方式，也极大的方便了用户 的操作，避免的手动输入帐号和密 码的繁琐。结合东芝设备管理软件 TopAccess，e-Counter Pro, 或智桥 Fleet Management System(EFMS), 也 可以实现对于部门用户的输出统计与监 督。 东芝复合机通过对用户进行刷卡 式的管理，能够很好为企业进行成本管 理，同时不同的用户在权限上存在一定 的差异，通过设备管理可以实现按部门
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或者个人进行费用统计与核算，能够有 效的为企业控制办公成本。 佳能复合机是国际三大品牌之一， 在市场中的口碑一直都很好，正是因为 如此，佳能在文印解决方案上，一直都 做的非常不错，其中特别突出的表现有 安全性、总体成本(TCO)、运用管理、 网络化、可用性、文件管理、合理配 置、环境等等。下面笔者主要为大家分 享总体成本方面的解决方案。
需要查看每位员工的复印、打印、 扫描、传真等作业量?同时为了使纸张 和墨粉的库存保持在最佳水平，您是否 需要精确地预测这些耗材的用量?
如何管理各部门的合理用量 问题的产生 目前公司的复印、打印、传真总量 呈上升趋势， 但无法得知每个部门具体 用量多少。为了控制日益增长的办公成 本， 公司需要向每个部门的输出量进行 收费，那么如何统计各部门用量呢? 作为公司的IT管理部门或者财务部 门，试想一下，如果能够轻松的管理多 功能数码复合机的用量，将为公司降低 多少成本呢?
成本控制流程图 问题的改善 iW 记账管理软件，高效成本控制 iW Accounting Manager for MEAP 软件安装在支持MEAP功能的佳能iR/ iRC主机上，记录所有的复印、打印、 扫描、传真作业。 此外，该软件还能记录每名员工 的使用量，结合部门ID对印量进行限制
的功能，可以让您轻松实现输出成本控 制。 纸张用量统计功能 能提供详细的纸张用量报告，包括 张数，双面使用次数，纸张统计等等。 自动发送报告 可以把这些详细的数据报告根据事 先设定的时间间隔，定时自动发送到指 定接收人的e-mail，共享文件及其它终 端。 收集详细的作业日志 最多可以收集10000条复印/打印/ 扫描/传真的工作日志，可以看到所有打 印文件的中文文件名和所有发送的传真 作业的号码等信息，并且可以按照部门 或者个人的分类来查看，使每个作业都 有记录可循。 通过web 浏览器查看 让您可以方便的通过Web浏览器查 看收集到的精确数据。您可以在任何时 候，任何地点及时查看到最新的数据。
2011 Brother Highlights of New Printing Equipment
2011年Brother全新打印设备新品集体亮相 时光进入了2011年之后，因为传统 春节而稍显沉寂的打印设备市场顿时又 热闹起来，各个厂商摩拳擦掌，纷纷推 出了自己富有特色的产品来赢得市场先 机。 世界著名办公设备生产厂商Brother 集团，通过其中国的销售公司兄弟（中 国）商业有限公司将于 4月全新推出旗
下多款全新打印产品。这将为消费者带 来怎么样一种焕然一新的感觉呢？下面 就让我们来为您详解一二： 喷墨一体机产品：
就在2011年的4月，Brother公司的 “简印”系列A4彩色喷墨多功能一体 机闪亮登场，帮助您全面解决高昂成本 和复杂操作的困难。那么，What is 简 印？
低价的打印设备，昂贵的后期打印 成本，打印速度超级慢，功能操作极其 复杂，办公效率不够高效，这些都是人 们对喷墨打印设备的第 一印象。在喷墨打印设 备满天下的今天，每个 人都渴望购买到一台适 合自己的喷墨打印设 备。苦恼的是，在如此 之多的喷墨一体机面 前，人们却无从选择。 因为高昂的成本和复杂 的功能操作，让年轻时 尚的我们都渐渐感觉 out了！
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“简印”，顾名思义：简单的 打印。但本次的“简印”系列是日本 著名设计师不仅是为寻求操作简单的 商务人士而打造的，同时也为追逐时 尚、创新的年轻人群量身定制。他们 分别是：简约超值的MFC-J220、经 典时尚的MFC-J265W、创新高效
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2011年Brother全新打印设备新品集体亮相
的MFC-J410以及全能网络的MFCJ615W。其产品命名中的“J”是Join 的缩写，黑亮炫酷的外形，简单明了的 操作理念，让您一起加入到我们Brother 年轻的队伍中来。“J”的更深层的含 义是enjoy，希望每一位使用“简印” 系列的用户，无论是在打印、扫描、复 印还是传真的过程中都能享受“简印” 给您带来的乐趣。 本次，Brother“简印”系列打破 常规，低价的购机成本和后期打印成 本，让您不再顾虑后期打印成本而对中 意的一体机望而却步了；整个“简印” 系列围绕着简单的操作理念，按照用户 需求分别配置了1.9英寸和3.3英寸的彩 色液晶显示屏，所有操作在液晶屏内一 览无遗，明了的步骤使您的操作变得简 单方便；快至33页/每分钟的黑色打印 速度，让等待打印时间不再成为您的烦 恼。 如此清晰的产品定位，让您轻松选 择到最适合于您的彩色喷墨多功能一体 机。 黑白激光打印机产品： 根据业内人士的预测，今年打印行 业的主旋律仍然会围绕“低碳、经济、 环保、节能”的主旨来进行。而高性价 比，稳定耐用的激光打印机在商用市场 上越来越受到高度关注。纵览当前的激 光打印机市场，随着用户环保节约意识 的不断增强，各厂家带自动双面打印功 能的产品越来越丰富。虽然这种功能相 当的彰显“低碳、环保”的时尚理念， 也的确为用户节省了办公经费，但比普 通打印机高出一倍以上的采购成本，令 很多用户渴望而不可及。 现在，这种局面或许即将得到改 变！ 两款双面型黑白激光打印机：HL2240D和HL-2250DN。 尤其值得关注的是，这次Brother
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推出的新品HL-2240D，打印速度高达 24页/分钟，自动双面A4幅面可达10面 （5张）/分钟，足以满足小型办公组及 SOHO用户的日常打印需求。这款机型 的市场价格预计在千元左右。几乎等同 于不带双面的普通打印机价格,大大降低 了用户的购买成本。
在耗材方面，继续应用了环保的 鼓粉分离型设计，高达12,000页的长 寿命硒鼓沿用了brother一贯的人性化 设计.除了标准容量1,200页的墨粉盒， 还可以选择设计容量为2,600页的高容 墨粉，从而保证打印工作不间断，减 少耗材的更换频度和耗材废弃所带来 的污染。为了让更多用户选用原装耗 材,1200页的墨粉盒TN2215市场价格仅 为199元。 此外，该系列标配250页大容量纸 盒，减少了用户经常更换纸张的繁琐。 HL-2250DN还标配有网络功能， 您可以轻松地将它们与局域网相连接， 整个办公区域人员可以同时共享一台打 印机，工作效率提高、资源得到共享的 同时，还为您降低了采购机器成本和维 护的费用。 高品质+高效率+低成本让Brother HL-2240D HL-2250DN的优势更加明 显，当仁不让地成为SOHO及小型办公 用户的购机首选！ 彩色激光打印机产品： 人人都希望自己的生活中的某一个 部分是色彩斑斓的，大到生活，小到衣 饰。而现在，色彩来到了您的身边，您 发现了吗？ 兄弟（中国）商业有限公司在前代 彩色激光产品在市场中广受好评的基础 上，于今年4月再次重磅推出新一代的 彩色激光产品。 本次兄弟公司推出的新系列彩色
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激光产品包括2款打印机，它们分别是 HL-4150CDN以及HL-4570CDW。 这2款产品设计时尚前卫，同时又 饱含商务的元素。HL-4150CDN的打印 速度达到24页每分钟，黑白打印和彩色 打印的速度是一样的，这样的打印速度 在业界中同等产品比较肯定是名列前茅 的；但是，HL-4570CDW的打印速度 却高达28页黑彩同速每分钟，这2款产 品在打印速度这个重要的指标上是能够 满足用户的需求的，同时也体现了兄弟 公司“At your side.”时刻为用户着想 的理念。
不仅仅是打印速度，HL4150CDN的标准网络使用配置以及HL4570CDW的标准无线网络使用的配置 也充分体现了这个理念，众所周知，网 络及无线网络的应用能够充分让用户感 受到简单方便的打印体验。想用户所 想，为用户生产一直是兄弟公司的宗 旨。 与此同时，Brother公司还推出了2 款一体机，它们分别是DCP-9055CDN 以及MFC9465CDN。标配的24页黑彩 同速每分钟的打印速度；标配的128MB （DCP-9055DN）和256MB（MFC9465CDN）内存，能够同时打印更多 的文件；而日常工作生活中必不可少的 复印和扫描功能更是这2款产品的基础 功能；传真（仅限MFC-9465CDN）功 能也是很多商务人士的得力助手。 配备新产品一定有新型的原装专用耗材 Brother公司为新彩色激光系列产品 配置的新型耗材不但有标准（随机）容 量的耗材，更有高容和超高容的耗材产 品供商务客户选择。 Brother的彩色产品能够帮助您打印 色彩，扫描生活，带领您进入一个色彩 绚烂的新世界。
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Samsung Releases Unique WIFI Printer
三星发布了一款拥有独特WIFI打印功能打印机 日前，三星数码打印产品事业部在京举办了2011年春 季新品媒体沟通会。会上不仅发布了一款拥有独特WIFI打 印功能、型号为ML-1865W的黑白激光打印机新品，连近 期上市的数款中高端产品如ML-3310D/3710D系列和SCX4833HD/5637HR也一起展示在与会的媒体代表面前。产品革 新充分体现了三星所拥有的领先数码打印技术，为人们即将 享受到的不受“线”制的生活，描绘了一幅蓝图。
据了解，此次展示的产品主要由三星中高端产品和WIFI 新品组成。中高端产品如ML-3310D/3710D系列和SCX4833HD/5637HR都是具备自动双面打印功能的产品，同时实 现这一功能都是通过三星独有的ECO环保按键：轻触ECO环 保按键就可以实现自动双面打印与省墨模式以及多页合一效 果：在不影响观看的情况下，降低打印精度到600*600dpi， 大大节约墨粉使用量，从而实现高效节约；同时将2~4页内 容自动缩放到一张纸上，实现多页合一的环保打印，省纸省 墨，最大限度提升工作效率。
从外观来看，ML-1865W与三星此前最受欢迎的灵动系 列ML-1666非常接近，都有着341*224*184mm的超精巧机 身尺寸。8.5秒的首页打印输出时间和惊人的1200*1200dpi 分辨率能满足用户对速度和质量的双重需求。而与灵动系列 不同的就是，ML-1865的WIFI功能。作为三星的首款WIFI 打印机，ML-1865W甚至拥有一键式WIFI设置，让用户更为 快速轻松地连接网络。只需选择接入点（路由器）上的WPS （WIFI保护设置）按键，再按动打印机上的WPS按钮即可 轻松完成连接，这再一次沿袭了三星的“易用”传统，使得 WIFI打印更易为普通人所接受。而且，即使没有WIFI环境， 三星WIFI打印机也能够与拥有WIFI功能的移动设备通过点对 点的方式直接连通使用。
在WIFI大环境得以蓬勃发展的今天，三星又一次走在科 技前沿，深刻洞察消费者需求，发布了WIFI数码打印新品。 在平板电脑频繁出现在办公场合、无线路由器走进家庭、人 手一台笔记本的今天，WIFI打印机所能带来的全新无限体 验，无疑将推动打印机市场进入一个新纪元。
尽管中高端系列产品拥有高达31PPM/35PPM的打印速 度、让用户更轻松的防卡纸技术应用和不同以往的省纸省墨 性能，仍然不敌当天全新亮相的WIFI新品ML-1865W的锋 芒。现场记者大多被ML-1865W所吸引，对于ML-1865W是 否将引领WIFI打印成为主流，也引发不少业内资深人士的关 注。 www.rechargeasia.com
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On Inkjet Ink Technology
浅谈喷墨墨水技术 喷墨打印墨水是一种借助介于喷 墨印刷机的喷头与承印物间的电场力的 作用，而在承印物表面预定区域喷射形 成表示图文信息印迹的“液体油墨”。 喷墨墨水性能好坏直接影响到喷墨影像 的输出质量。一般喷墨墨水应具有：物 化性质稳定，对喷头等金属物件无腐蚀 性，此外，也不为细菌所吞噬，不易被 燃烧和褪色；墨水可喷性能好、干燥性 能好，在喷射过程中不堵塞喷嘴，也不 在喷管壁上干燥，但墨水喷出后能在各 种类型的承印材料表面干燥并牢固地附 着；墨水的色密度、粘度、表面张力等 印刷性能符合数字印刷的需求，因为墨 水影响喷墨打印图像的色彩鲜艳性，粘 度和表面张力则直接影响喷墨作业正常 进行。
面比较常用，如外包箱的条码印刷等。 溶剂墨水是指以有机溶剂或溶剂型 高分子成膜剂作为载体，将染料溶解或 将颜料分散在载体中形成的墨水体系。 在成像质量方面确实占有一定优势，主 要表现在色彩鲜明、色彩还原性好等。 在诸如纸张、塑料薄膜、不干胶贴膜和 网织物等无涂层的材料上进行直接印 刷。 UV光固化墨水在印刷方式中相比 其他油墨一直在不断地扩大市场份额， 发展极其迅速。作为一种新型的环保型 墨水，它具有节能、无溶剂排放、不污 染环境、生产效率高、适用于对热敏感 的承印物、印品性能优异、设备投资低 等优点，一直受到世界各国的重视。
一、喷墨墨水的类型及其分类
1.墨盒的选择 目前，在影像输出领域采用的墨盒 有两种方式：原装墨盒和兼容墨盒。原 装墨盒是由打印机生产商提供的成品墨 水盒，该墨盒与相应型号的打印机相匹 配，例如：使用HP打印机，也就是用 HP生产的墨盒；兼容墨盒一般不是由 打印机生产厂家生产的，由第三方提供 “散装墨水”灌装在墨盒内，出售给使 用者安装在打印机内。这些墨盒一般在 外形上与原装墨盒类似，能无障碍的使 用在相应型号的打印机上。原装墨盒和 兼容墨盒最大的区别在于价格差异，因 此，兼容墨盒在国内有很大市场。就其 输出质量而言，如果选择合适的兼容墨 盒也可以输出良好影像的，主要要考虑 墨水和打印头的兼容性。 根据喷墨系统中墨水喷射的基本方 式(即墨水喷射是否连续)，可以将喷墨
喷墨墨水的化学组分与印刷油墨的 化学组分相似，一般由色料、连结料和 其它添加剂等组成。色料在墨水中主要 起着显色的作用，常见的色料有染料、 颜料之分。染料墨水在室外光线照射下 会迅速褪色，并且不耐刮，不防水，此 外，使用染料墨水输出需要采用具有特 殊涂层的打印材料等。国际上已经开始 大量使用颜料墨水，颜料墨水克服了染 料的光化学活性的缺点，具有极强的耐 光、耐水性能，其褪色和变化是极其缓 慢的，可在户外保持长时间不褪色。此 外，它对其输出介质要求不高。 墨水的连结料可以是水、油性物 质、溶剂、树脂等，一般根据连结料不 同人们将墨水划分为水基墨水、油基墨 水、溶剂基墨水和热固型墨水。 水基墨水是一种环保型墨水，它不 含有挥发性有机溶剂，因此，对大气环 境无污染，不会对油墨制造者和印刷操 作者的健康造成伤害。 油基墨水是一种以低挥发性的油类 物质(植物油、矿物油等)为连结料，并 将染料溶解或颜料分散在其中而形成的 “油墨体系”。常见的是颜料型，适合 在带孔的吸收性材料上印刷，在工业方
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二、图像输出对喷墨墨水的要求
技术分为连续喷墨印刷和按需喷墨印刷 两类。连续喷墨和按需喷墨所采用的墨 水类型不同，连续喷墨墨滴连续产生， 形成一个墨滴流，通过一个偏转板，在 承印材料上成像。按需喷墨墨滴的产生 是根据数字信号来形成的，墨盒上施加 一个数字信号就按需要产生一些墨滴， 而不是一个油墨流。鉴于此，在墨盒选 择中需要考虑喷墨系统成像方式，否 则，随意改变油墨势必造成出墨的混 乱。 无论是选择原装墨盒，还是选择 兼容墨盒，在更换墨盒的操作作业中， 事先一定要仔细清洗打印系统，原因是 新墨水接触旧墨水中其它成分可能存在 相互化学反应机会，如果发生反应，就 容易结块、沉淀，阻塞墨路，特别是选 择兼容墨盒时，这一点更为重要。对于 那些旧打印机或长时间没有使用的喷墨 打印机而言，就需要花费更多时间和费 用，才能确保打印机能再次无故障输 出。 2.数码影像输出和数码打样输出 目前，数码影像输出和数码打样 输出所采用的墨水是不同的。数码影像 打印墨水和数码打样墨水的相互混用显 然不适合的，因为不同墨水中的成色物 质直接决定着墨水的物化性能和印刷适 性，因此，使用者究竟选择数码影像墨 水还是数码打样墨水要根据每个用户群 体的不同应用领域做出适当选择。 一般地说，适合数码影像打印的喷 墨墨水需要满足下列特殊性能：必须具 有尽可能大的色域空间和户外表现力持 久，能抵抗UV光线的影响，防止颜色 褪色。其实，数码影像墨水的使用是非 常简单的，一般要求在承印材料表面形 成一致的颜色密度值。喷墨墨水的附着 力也与所应用的承印材料有关，然而值 得注意的是：即使是在目前最先进、最 快速干燥的“即时干”纸张打印，墨水 的牢固度也明显低于市场预期。因此， 在使用这种喷墨墨水时，为了确保印刷 品表面墨水的牢固度，建议对其进行表 面保护处理。
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数码打样墨水相对于数码影像墨水 必须满足更多的质量标准，因为数码打 样的目的是模拟印刷标准样，从而实现 数码样和印刷标准样的颜色匹配。市场 上常规喷墨墨水或多或少存在一定偏色 现象，如通常的黄色墨水略微偏红，因 此在颜色管理中常可以采用青色加以抵 消，不过，这样会引出新的问题：在图 像亮调区域颜色将明显变暗，并且这种 变暗的视觉感觉比较明显。如果常规墨 水颜色色度值也和数码打样墨水一样采 用Lab色度空间来定义，上述问题将不 复存在。 三、新墨水技术 1.颜料墨水推陈出新 长期以来，喷墨墨水大多以染料 型墨水为主，主要原因在于两方面：制 备颜料墨水的生产工艺比较复杂和价格 较高。目前，许多著名的数码印刷设备 提供商纷纷推出各自颜料墨水，例如： 早在drupa2004上，爱普生就展示了同 EPSONStylusPro4000高精度打印机匹 配的“世纪虹彩”颜料墨水。最近，爱 普生又研制出更为先进的颜料墨水，具 体品种包括“宝石级”快干墨水、八色 世纪虹亮光颜料墨水、恒彩防水耐光墨 水等，其“世纪虹彩K3”系列具有革命
性，开创了颜料墨水能够打印出优质黑 白专业照片的先例。Cannon也推出了 名为Lucia的新型颜料墨水，提高了各 种打印介质和墨水的适应性，同时具有 超强的色彩表现力。HP推出了Vivera颜 料墨水，适合各种介质打印，具有丰富 的色域。除此之外，大多数兼容墨水厂 家也加大在新型颜料墨水方面的研发力 度，从而确保不被市场所淘汰。 2.广色域墨水 目前，商用喷墨打印机输出黑白图 片使用两种方式，其一、直接使用黑白 喷墨打印机输出；其二、使用一台彩色 喷墨打印机输出黑白影像。这两种输出 方案均不能对原稿图像的忠实再现。鉴 于此，人们通过研发专色墨水以期待提 高复制颜色质量。例如，可以考虑采用 黑色墨水和专色墨水(灰色)合作完成打 印输出。当前市场上有多种专色墨水， 可以准确再现中性色调、暖色调和冷色 调，采用这类打印墨水即使图像亮调区 域的精细颜色渐变也能理想再现。 爱普生公司推出了“世纪虹彩”颜 料墨水，这种墨水是基于前一代颜料墨 水技术，通过添加更高色彩密度的洋红 色墨水，从而实现对图形图像色彩的全 面优化。因红色由洋红色和黄色混合而 成，蓝色是由洋红色和青色混合而成， 所以洋红色的改进最直接的收 获成果即是更宽广的红色蓝色 色域表现。 3.“纳米”墨水 “纳米”墨水是运用纳 米超微技术粉碎，分散、乳化 手段，以高色素碳黑为主体组 分，以化学试剂为辅助组分， 以水为溶剂的合理配方，形成 稳定的胶体分散体系溶胶，墨 水的平均粒径为66nm，该墨 水具有不堵头、不褪色、不洇 水、耐候性强、适应性广等特 点。制备过程是利用高压泵 (工作压力为100kg~1500kg) 加载于颜料和水悬浮液，加压 后分成两股液体流，高速进入 由人造单晶金刚石片组成的各 种通道中，相向对撞后分流流 出。由于液体的流速很高，流
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体相向对撞时对界面产生约450MP的冲 击波，从而激励金刚石晶片产生高频超 强超声波场，使悬浮液中被加工物颗粒 瞬间粉碎、分散、乳化，最终合成。 据报道，美国科学家研制出一种由 银纳米粒子构成的新型墨水，这种墨水 内含高浓度的银纳米粒子，在打印时， 银纳米粒子尚未粘合在一起，成液体 状，真正的黏合过程发生在印刷结构被 加热到150℃或更高温度时，在退火冷 却的过程中，纳米粒子将逐渐融合为相 互关联的固体结构。由于特定的温度要 求，新型墨水具有更易弯曲、与有机基 质更易兼容等优点，因此可以应用于电 子和光电等领域。 4.UV喷墨墨水 墨水制造商们投资于UV光固化墨 水的研究和产品开发，是因为这项技 术在印刷和涂料工业中的应用越来越 多，美国环保署认为UV光固化墨水比 传统的溶剂基墨水更加环保。UV固化 墨水是通过聚合而起作用的，曝光于 UV灯下引起连锁反应，使墨水粘着在 基材上并几乎即刻固化。它们具备极好 的图像特性，可在传统的印刷材料诸如 纸张、帆布及PVC上印刷，还可在标识 板、木头、玻璃、金属以及其它一切能 够想到的基材上印刷。而且，该墨水能 在非常坚固的硬物表面固化，耐擦且不 受天气和环境影响。目前，几乎每个喷 墨打印设备的主要制造商都提供有UV 光固化喷墨打印系统。杜邦、Lyson、 Inkware、Avecia和其他的墨水公司也 在纷纷提供有可用于喷墨打印的UV光 固化墨水。
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• APRIL MAY • 97
COMPANY CLOSE-UP / 企业近况透视 RECHARGEasia
APEX Releases Epson New Generation Chips
艾派克推出爱普生三代芯片解决方案 日前，珠海艾派克微电子有限公司 （艾派克）向业界隆重推出爱普生三代 芯片（又称新七触点芯片）解决方案， 包括一次性、连供两大系列的可替代芯 片解决方案和OEM回收芯片解决方案。 据悉，爱普生该系列打印机在全球 六大区域发布六十余款型号，在机身体 积、功能、成本设置上更加符合客户需 求，T引擎技术更是满足了客户在打印 速度、打印量等方面的需求，自发布以 来销售热潮始终不减。 艾派克针对该系列打印机的可替代 芯片开发了最新V6.2版传感器，器件集 成度进一步提高，充分保证了产品稳定 性，并已在各个区域、多台打印机上进
行了装机识别、打印、开关机及标准耗 墨量等一整套严格的测试，产品在各方 面性能上均达到了OEM的要求。产品性 能精益求精的同时，艾派克也充分考虑 了可替代芯片相关的外观、性能及结构 等在知识产权方面的保护，很好的规避
了OEM设置的专利壁垒，为客户产品走 向世界市场提供了保障。 与此同时艾派克也将该系列墨盒芯 片的全系列回收方案囊括其中，为回收 商们提供了最完善的回收服务，在品质 性能、专利保护等方面在业内同样首屈 一指。 更多新品详情请登陆艾派克网站 www.apexmic.com或者联系您的客户经理。
Beijing CET Holds Anniversary Celebrations
15年风雨历程，中恒再创辉煌 ——北京中恒复印材料有限公司举办周年庆典活动 日前，北京中恒复印材料有限公司 举办了公司成立15周年大型庆典活动， 来自全国各地的50多家经销商以及兄弟 企业共同参与了此次盛典。此次庆典不 仅是北京中恒自创办以来的一次重大的 纪念活动，也是对近年来中恒公司发展 历程的一次回顾。 4月26日，北京中恒复印材料有限 公司特别在北京亚泰酒店拉开了其15周 年庆典活动的序幕。首先，由中恒公司 董事长马学文先生为大家做了“风雨15 载，中恒再创辉煌”报告，详细介绍了 中恒公司在成立的15年间的发展壮大历 程。同时中恒公司还不忘将自己成功的 喜悦与旗下的诸多渠道经销商分享，并 对其中为中恒发展做出了突出贡献的优 秀经销商给予了表彰和奖励，先后评比 选出了一、二、三级以及优秀经销商， 由中恒公司主要领导人为其颁发了证书 和奖品。在此期间，中恒公司董事长马 先生所作的中恒发展报告，作为主线全 程贯穿了活动的进行，将中恒公司从创 业伊始，到逐渐初具规模，最终成长为 当前复印机耗材方面专业的知名生产企 业的过程详细剖析。在他的演讲中，分 98
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MAY 2011
别分了5个方面将中恒公司的发展分为 1996-2000年度，2001-2006年度， 2006-2008年度，2009-2010年度， 2010年至今等5个部分，在这些重要的 时期里，中恒公司经历了从最初几十人 的小型生产到最终几百人专业化大规模 生产线的转变，从最初单一的产品链和 生产线到多元化产品结构，8条高自动 化机械化生产规模的转变，从最初产值 400万到现在超亿元的企业规模，中恒 公司高速稳健的发展不断的引起了所有 与会人员的掌声和赞叹，掀起了活动一 次又一次的高潮。 中恒公司的发展无论是在其企业内 部，还是在业界都是值得称道的，这不 仅是因为他们在15年间所取得的巨大成 绩，更是因为在这15年间，中恒公司一 直专注于复印机领域，在大家都被激光 打印机的巨大利润空间所吸引的时候， 中恒公司一直坚持了其再复印机领域的 开拓。他们凭借坚韧的毅力完成了ERP 系统的整体的上马和适用工作，不断的 扩大自己的研发团队和研发能力，并在 质量管理上严格要求，最终成就了其在 中国复印机耗材领域佼佼者的地位。而 www.rechargeasia.com
此外更不应忽视的是中恒公司所一直倡 导的管理理念，在马学文董事长的带领 下，中恒公司管理团队的素质不断提 高，中恒公司的企业文化氛围也日渐浓 厚，他们每年一个发展主题的提出无不 反映了中恒公司在其发展道路上的真知 灼见，正是有了这样的管理团队和领导 者，中恒公司的发展才能乘风破浪，无 论是09的经济危机，还是扩展美国市 场的艰难险阻，中恒公司最终都只是将 其变成了自己发展道路上的一座座历程 碑。 中恒公司15年风雨历程经历了从无 到有，从最初的白手起家艰苦创业到现 在成为影像耗材领域知名的专注于复印 机耗材企业，从开始时的单一的生产线 到现在品种繁多涵盖复印机设备主要耗 材配件产品的大规模专业化生产规模， 从黑白到高技术难度的彩色产品，从最 初专注于国内生产，到在美国以及南美 非洲等地全面建立分销网络，中恒的发 展历程也是中国特别是北方耗材行业发 展的缩影。《亚洲再生业》杂志作为行 业知名媒体全程参与了此次庆典活动并 发回报道。
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RECHARGEasia
• MAY 2011 • 99
CHINA CORNER / 中文快讯 RECHARGEasia
佳能诉纳思达侵权 官司结束
日本研制出打印机无铅喷头
Canon Settles Infringement Lawsuit Against NineStar
据东京工业大学网站介绍，近日该校的研究人员在不使用 有害物质铅的前提下，利用新材料制出了一种新的喷墨打印机 墨头。 在目前市场上销售的喷墨打印机中，墨头基本上都是由锆 钛酸铅（PZT）材料制成。这种材料是一种性能优良的压电、 铁电材料，除了喷墨打印机，还在自动聚焦照相机、各种压力 传感器以及阻尼、降噪、减轻振颤等方面有着广泛的应用。不 过，由于锆钛酸铅材料中含有大量的有害成分——铅，不环保 也不安全，因此人们一直在寻找可以替代它的新材料。 此次东京工业大学研究人员采用了一种结晶构造与PZT相 同的，由钾、钠、铌等无害物质制成的新材料，成功制造出了 完全环保的喷墨打印机墨头。研究人员称，目前通过制造方 法的逐步改善，已经能使这种新材料的特性达到PZT一半的程 度，如果对其加上比PZT材料高一倍的电压，就能够发挥出与 PZT材料基本相同的性能。 据介绍，日本研制这种新材料，除了出于环保目的之外， 还有着很强的商业目的。2006年7月以来，欧盟开始实行《关 于在电子电气设备中限制使用某些有害物质指令》（RoHS指 令），该指令明确规定了产品中铅含量的标准，超出了标准的 产品将严禁在欧洲市场销售。但是，由于目前找不到可以满足 PZT特性的替代物质，使用了PZT的产品并不在RoHS指令的限 制范围之内。 此次日本研制出的这种新材料环保墨头，完全符合欧盟的 RoHS指令标准，如进入实用阶段，将使日本厂商在欧洲市场 上占据十分有利的地位。
Japan Develops a Lead-Free Printer Head
据报道，佳能昨天发布公告称，中国纳思达技术已经同 意停止进口（进口至美国）和销售侵权打印机墨盒。去年， 日本佳能向美国ITC起诉近20家中国公司，称其成像卡盒所 用的感光鼓侵权。这些产品能用在佳能和惠普的激光打印机 中。佳能本周一发布公告说，ITC法官一致同意终结此案。 2010年6月28日，佳能向美国国际贸易委员会 (International Trade Commission)对中国纳思达科技公司 (Ninestar Image International Ltd.)提出ITC诉讼调查，并且 在同一时间向美国纽约州地方法院提出侵权诉讼。被告对象 以纳思达为首等旗下多家关系公司，还有其侵权产品的下游 销售通路商，其中包括了6家在中国大陆及香港地区注册，有 14家是在美国注册的公司，其中大部分为通路商，一并被列 入被告。佳能提出的侵权专利共有两项。 复印机或是打印机虽然毛利不低，但厂商主要的营收 来源还是以耗材用品为主，其中以复印机或是打印机墨水盒 或是碳粉为大宗。而纳思达所生产的墨水盒90%出口为主， 对于佳能或是其它办公室事务机厂商来说，是很大的竞争压 力。
墨粉对于环保的危害 Toner's Environmental Hazards 墨粉主要指成像卡盒中用来进行打印、成像的物质。 虽然主要的成份是碳，但是和我们日常生活中的一些墨粉相 比，成像卡盒中的墨粉的颗粒更加的细小，化学稳定性更 高，因此具有极高的成像质量。 如今，办公室常见的激光打印机、静电复印机等，均会 释放出各种细微颗粒墨粉，污染室内空气。如今，从家庭到 单位，这类设备随处可见，正是这些机器释放出大量细微颗 粒、重金属及有害气体，使得各种办公室综合症在世界各国 悄悄流行起来，其典型症状是呼吸道感染、头疼和血像发生 变化。 早在11年前，西班牙科学家在《柳叶刀》杂志上发表的 一项研究成果就提出过警告：静电复印机墨鼓释放出的尘埃 可引起肺病。1年后，美国环境研究机构Epa也得出类似结 论。2003年，德国多特蒙特劳动医学保护署进行了一项试 验，让试验鼠吸入墨鼓尘埃，不久，试验鼠肺部就长出了肿 瘤。但是，波恩劳动保护研究所也对老鼠和豚鼠进行了类似 的实验，却没有发现异常现象。然而这两项试验都发现，动 物吸入墨鼓释放的细微颗粒后，会产生一种“炎症反应”。 可惜的是，至今为止，人们在这些设备的使用说明书上也没 有看到任何有关墨粉中含有有害物质的提示。 就目前来看，生产办公设备的企业很少对自己的产品进 100
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行日常工作条件下的各种检测。一般来说，墨鼓所使用的墨粉 中除含有碳黑、氧化铁和聚酯外，还含有许多金属粉尘，如 镍、钴以及对人体有害的汞，不同的产品含量各异。此外，墨 粉中还含有人们所熟悉的致癌物，如苯、醛、苯乙烯等。彩色 打印墨粉更是五毒俱全，如三丁锡（Tributyzinn），百万分之 几克就可以危及人体荷尔蒙分泌，导致男子精子数量下降，女 性不育。德国已于2003年就禁止在造船业使用该物质。 实例 在将近一年的时间里，科学家对60名自愿参试者的身体状况进 行了跟踪记录，研究这些经常接触墨粉的参试者在日常工作条件下， 身体状况到底会发生什么样的变化。此外，科学家还定期对这些参试 者进行体检，定期检测办公室空气中的各种细微颗粒浓度、漂浮物及 微生物等。就目前进行的试验看，研究成本太高。为此，科学家提 出，最好的办法还是经常检测办公室空气，并对已经出现某种症状的 人进行体检。 如果确定墨鼓释放出的颗粒有毒，德国将规定生产厂商在将来 出厂的设备上必须标明所使用材料的化学成分是否会对人体造成伤 害。目前，欧洲各国的做法不同，如瑞典规定，激光打印机必须安装 在有通风设备的房间里；荷兰则要求，使用这些设备时必须加装细微 颗粒过滤器。因此，德国专家认为，德国也应当采取类似的措施。
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国内最大喷墨微晶石产品 投入市场 The Largest Inkjet Ceramic Stone Products Enter into Market 冠珠陶瓷推出目前国内最大的微晶石产品，该产品利用 当前最先进的喷墨打印技术，墨水利用率高达 98%。 微晶石是一种新型环保人造石材，具有不吸水、防污染、 易清洁等特点，性能比普通陶瓷砖更胜一筹，受到消费者的青 睐。其广泛应用于涉外宾馆饭店、高级会所、高级写字楼等。 相关行业调研显示， 近 5 年内微晶石市场需求将快速增长 10 倍。 冠珠陶瓷有关负责人李晓生介绍，目前市场上的微晶石 制作工艺主要停留在平板丝网印艺、滚筒印艺等，色彩、造 型仍不能随心所欲。“而冠珠微晶石利用先进的 3D 数码喷印 技术，让色彩与造型不再受设备和工艺的限制，其色泽、纹 理效果是普通瓷砖的 50 倍，并且墨水利用率高达 98%，更 加节能环保。” 据 悉， 该 产 品 将 推 出 从 23mm×23mm 至 1200mm×1800mm 的 不 同 规 格， 其 中 1200mm×1800mm 规格产品将是目前国内最大的喷墨微晶石产品，“未来我们将 依托冠珠拥有的两大省级技术研发中心，与清华大学等高等 学院开展产学研合作，争取将冠珠建设成中国最大的微晶石 研发、生产和销售基地。”李晓生说。 据了解，冠珠陶瓷是中国驰名商标、广东省高新技术企业， 其 2010 年世界品牌实验室评估的品牌价值为 20.72 亿元，位 居佛山陶企前列。
全自动光盘打印机开启新篇章 Automatic Disc Printer is on a New Chapter 迪美视全自动光盘打印机是为企事业单位批量存储备份 行业，全新开发的专业 CD/DVD/BD 光盘打印盘面印刷设备。 迪美视 VIP100P 的上市，则人性化地提高了光盘的印刷效率， 轻松便捷并可靠以高品质、高效率、低成本完成 CD/DVD/BD 光盘盘面的批量制作 , 为客户带来专业影像级的光盘盘面效 果。 迪美视 VIP100P 光盘打印机，一次可放入 100 片光盘容 量，全自动无需人职守就可完成指定任务。一次设定即可多 批次多任务自动完成工作，省时又省力。分体式五色墨盒， 最高达 9600X2400dpi，照片级图像效果，黑白图像细节丰富。 层次过渡细腻，文字锐利清晰，使光盘盘面印刷达到了影像 级的输出品质。迪美视 VIP100P 是光盘印刷制作行业最佳的 印刷设备，自动装填技术无需机械手，减少了机器故障，从 而使打印更加稳定快捷。
冲电气(OKI)完成2010年度 碳排放配额 OKI to Complete Quota of Carbon Emissions for 2010 冲电气集团 (OKI) 旗下的打印机事业公司冲信息株式会 社，2009 年 10 月 1 日开展“二氧化碳零排放工厂”的全球 碳抵消活动。近日该公司实施了 2010 年度二氧化碳排放配额 的解除程序，完成该年度的碳抵消活动。 据悉，冲信息公司在努力推进打印机和多功能一体机生 产工厂减排的基础上，积极推行“二氧化碳零排放工厂”措 施以实现在 2009 年 10 月至 2013 年 3 月期间达到零排放。 其对象工厂为中国冲电气实业 ( 深圳 ) 有限公司打印机事业部、 日本福岛事业所、泰国的冲信息制造 ( 泰国 ) 有限公司。 2010 年下半年度 (2010 年 10 月 1 日至 2011 年 3 月 31 日 ) 三个工厂的二氧化碳排放量总数为 5,246 吨，且所有排放 配额已经通过 K.K.Satisfactory International 公司完成 Markit Environmental Registry 解除程序，便于第三者确认。 该公司在 2010 年上半年度 (2010 年 4 月 1 日至 2010 年 10 月 31 日 ) 排放的 4,694 吨二氧化碳，已经在 2010 年 9 月 30 日实施排放份额的解除处理，完成了碳抵消。目前，该公 司的 2010 年度全年的碳抵消全部达标。
迪美视 VIP100 光盘打印机采用的是佳能独有的打印技 术，打印速度快，耗墨量少，打印精度高，色彩艳丽逼真， 高品质、高效率的专业光盘盘面印刷设备。五色分体墨水可 印刷出绝佳的照片级图像，同时解决了客户打印图片偏色的 问题，可任意更换其中任何一色墨水，最大限度节约了成本。 随机配套软件功能齐全，模板众多，操作简单。 一机多用功能，无需任何工具，迪美视 VIP100P 可以简 单拆分，用手轻轻一拉即可将主控装填传送光盘装置取下， 他就变成了普通彩色喷墨打印机，办公打印纸张或照片，充 分利用一机多用方便快捷。 迪美视 VIP100 是国内独有的能支持墨水外供系统的全自 动光盘打印机，让你的打印成本降低数十倍。每张光盘打印 成本极低，同时能保证输出的盘面彩色图像色彩饱满，色彩 艳丽逼真，层次过渡细腻，文字锐利清晰，使光盘盘面印刷 达到了影像级的输出品质。
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邯郸“六个着力” 促印刷耗材基地等建设
胶卷退出历史舞台 相关企业纷纷转型
Handan's "Six Focus" on Printing Consumables Production Base Developments
Film-Related Companies Undergo Historical Transformation
从近日召开的邯郸市重点项目建设工作会议上获悉，今 年该市将坚持注重项目规模、结构、质量、效益相统一的原则， 以“六个着力”推进重点项目建设，为邯郸经济社会发展提 供强有力支撑。 着力强化重大项目支撑，在提升规模、加快进度上求突破。 今年全市安排投资 10 亿元以上重点项目 24 项，包括新兴装 备材料及物流基地、中船高新技术产业基地、美的工业园等 经济产业示范园等。其中，中船高新技术产业基地将形成年 产 5000 吨墨粉的产能，1200 吨特种气体扩建项目竣工投产， 美的工业园年产 150 万台空调生产线全面生产。
生物墨粉大揭秘 原料来自粮食和甜菜 Bio Toner's Secret, Raw Materials Come From Food and Plant 可持续发展关系到整个社会的生存与发展，企业必须对 产品中使用的所有生产原料负责，因此主要致力于以下两个 方面：减少对自然界资源的开采量，并为快要枯竭的资源寻 求替代品。为此，积极地改变产品所使用的原材料，从不可 再生的石油资源转换为可再生的生物材料，并回收使用后的 产品。 生物塑料早已经应用到了部分产品中。约有80%的传统 墨粉是以石油树脂为基础原料。然而，新的生物墨粉（环境 友好型墨粉)，包括树脂材料在内的生物墨粉占了全部总量的 20%-75%。 生物墨粉与石油树脂墨粉类似，它的化学属性是一对一 的替换。生物墨粉的一个特点是主要来自于糖分生产，也可以 从脂类提取，它是一种聚合物的形式。墨粉的原材料主要是动 物的饲料，原材料包括一些转基因的材料，当然也可以生产出 非转基因的墨粉，这种原料有可能是粮食或者甜菜。为什么我 们会用生物墨粉？因为石油价格在上涨，石油供应在减少，生 物墨粉会为我们带来更廉价、甚至无穷无尽的资源，只要有雨 水有太阳有土壤，就不会增加太大的成本。使用生物墨粉，将 有助于减少以下两方面对于环境产生的影响： 1.能抑制由于燃烧已用纸张上的墨粉而释放的二氧化碳 (包括在纸张回收过程中做到碳素与纸张的分离)，二氧化碳的 减排量达60%。 2.减少使用即将枯竭的石油资源。如果说现在的石油是 60美元1桶，而5年后石油可能会是100美元一桶，但是大豆 和小麦就不会发生这么高的价格变化。所以说，随着时间的 推移，生物墨粉的成本相对来说会越来越低。因此在未来， 生物墨粉的前景将十分光明。 102
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柯达从2009年开始停产胶卷，这也许宣告一个时代的终 结。这种从1935年开始生产的柯达胶卷给人们留下了无数精 彩一刻，但随着数码技术的出现，各大胶卷生产商亦逐步将 胶卷业务停下。 2003年，柯达公司宣布放弃传统的胶卷业， 转向数字技术和数码印刷领域。2007年柯达在厦门宣布投资 9600万美元的数码印刷版材厂调机试产成功。2008年推出了 喷墨印刷机。现在的柯达，主要活跃在数字领域，在CTP及 版材、数码印刷领域都具有很强的竞争实力。 而在传统胶卷市场同样赫赫有名的富士与乐凯也正在部 署着自己的转型脚步。 富士，这家曾以绿色胶卷广为人知的公司决定，在中国 正式推出红色包装的“艾诗缇”品牌护肤品，在电视、网络 等渠道全方位投放广告。事实上，早在2006年，富士便开始 进入日本护肤品市场。彼时，柯达仍在承受2003年转型以来 的亏损。而且，和那些知名的日本护肤品牌不同，富士一开 始便涉足网络销售，4年店铺数量达5千家，该业务销售额在 2009财年同比增长了2.5倍。 乐凯则从胶片转为重点发展新材料产业中高性能膜材料 (如液晶显示器用膜材料等)、新能源产业中太阳能电池及配套 材料、新一代信息产业中新型显示材料、新能源汽车产业中 动力电池用膜材料等。5年来，乐凯集团先后投资建设了TAC 薄膜生产线、太阳能电池背膜生产线，合肥乐凯工业园2.5万 吨光学聚酯薄膜生产线和精密涂布生产线，华光工业园CTP 数码板材生产线和柔性树脂版生产线等项目。
高宝将与当纳利合作 生产新一代数码喷墨印刷机 RR Donnelley KBA Co-Produces New Generation of Digital Inkjet Printing Machine 当纳利与高宝公司日前宣布将联合开发、生产和销售新 一代压电数码喷墨印刷机，以满足包装、安全、商业和报纸 领域的印刷需求。 根据双方签订的协议，当纳利将允许高宝使用自己的 Apollo 和其数码成像技术。高宝的新款数码印刷机将在 2012 年 5 月举行的 Drupa 展会上正式亮相。 高宝公司首席执行官 Helge Hansen 说 ： “为了打造业内 最完善的产品线，我们在过去 18 个月里一直在寻找合适的数 码印刷技术。通过分析，我们发现当纳利无论是从数码印刷 技术、经验和规模的角度来看，都是最佳的合作伙伴。这不 仅仅是一个针对现有技术的销售和服务协议，我们希望能通 过新的数码成像平台促进整个印刷行业的振兴。” 当纳利公司总裁兼首席执行官 Thomas J. Quinlan III 表 示希望通过两家公司的共同努力，为业内开发出新一代数码 成像技术。
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广东省油墨标准化 技术委员会成立
日本爱普生遭珠海天威 专利狙击
Guangdong Province's Ink Standardization Technology Committee
Epson Japan Patent Is Questioned by Zhuhai's Print Rite
广东省油墨标准化技 术委员会于日前在珠海市 西藏大厦召开成立大会， 会议由珠海市质监局副局 长张思源主持，广东省质 监局标准化处处长陈锦 汉、珠海市政府副秘书长谢汝党、珠海市质监局长李培忠、广 东省印刷复制业协会常务秘书长孔环基、珠海市科技工贸和信 息化局副局长庄锦华同志、珠海市财政局、珠海市乐通化工股 份有限公司董事长张彬贤以及广东省油墨标准化技术委员会 21名专家委员和新闻媒体代表等参加了成立仪式。 广东省质量技术监督局标准化处处长陈锦汉宣读了广东 省油墨标准化技术委员会成立的批复并致辞，他指出，油墨标 委会的成立，是我省油墨标准化事业的一座里程碑，希望各位 技术委员会的委员和专家们能够从行业发展的战略高度认识标 准化工作的重要性，切实加强油墨行业的标准化工作。他还对 秘书处承担单位国家耗材质检中心与珠海市乐通油墨股份有限 公司的行业地位和筹备工作表示肯定。 广东省油墨标准化技术委员会主任委员矫庆泽院长致辞 并表态，将带领标委会全体成员认真履行职责，为广东油墨产 品抢占国内市场，走向国际市场做出贡献。 珠海市质监局局长李培忠致欢迎辞，对省质监局、市委 市政府、各有关部门和社会各界对广东省油墨标准化技术委员 会的大力支持表示感谢，并介绍了广东省油墨标准化技术委员 会的情况。 珠海市政府副秘书长谢汝党充分肯定了珠海市质监局紧 紧围绕市委、市政府的中心工作任务，大力实施技术标准战略 所取得的突出成绩，并对珠海市第一个广东省标准化技术委员 会——广东省油墨标准化技术委员会的成立表示了祝贺，并祝 愿早日发挥作用，为推动广东省油墨产业发展做出贡献！ 下午，广东省油墨标准化技术委员会召开了第一届一次 会议，审议通过了《标委会章程》、《标委会秘书处工作细 则》、《标委会工作计划》以及《标委会体系表》，为标委会 下一步开展工作打下了坚实基础。 广东省油墨标准化技术委员会是珠海市第一个广东省标 准化技术委员会，主要负责全省油墨产品及其生产环节的安 全、环保、实验方法等 地方标准的制修订和维 护工作等，将为规范广 东油墨行业、促进广东 油墨走向国际市场做出 积极贡献。
据悉，日本精工爱普生株式会社日前正式向中国国家知 识产权局专利委员会提出珠海天威两项专利无效的请求。天 威集团总裁贺良梅向记者证实了这一消息，这意味着国际打 印机巨头进入中国的脚步第一次被中国专利挡住去路。 有趣的是这次专利纠纷的角色大调转。一直被原装巨头 挥动专利大棒追着打的中国企业，这次成了专利的拥有者。 贺良梅说，国内通用耗材企业常常被诉侵权，在无奈与被动 中申请对方专利无效，这次是原装巨头为避侵权，被迫出 击。业内人士认为，中国人的创新概念在若干年后被技术一 直遥遥领先的原装巨头使用了，对中国打印耗材行业来说具 有里程碑意义。 被爱普生提起无效的专利是天威8年前在中国率先开发 的“连续供墨系统的连接装置”专利，该专利对原装专利技 术有重大突破。贺良梅说：“我们当时就是觉得原装打印机 的墨盒太贵了，而且装墨量很少，我们想让他便宜下来，所 以外置了一个墨仓，加大装墨量。”据悉，目前中国耗材企 业的外接供墨系统已成耗材方面的“常规”，或者说是中国 内地耗材行业的“流行趋势”，成为中国通用耗材的一大品 类。中国内地在这方面的实用新型专利有127个，发明专利 56件，实用新型71件，其中天威就有32个专利。 贺良梅认为，爱普生忽然申请天威专利无效，恰恰证明 爱普生的新产品已“踩”到了天威的专利，为了他们的产品 能一路畅通地进入中国才出此招数。去年11月，爱普生新产 品L101、L201在印尼市场推出，它们均采用了中国市场常 见的连续供墨系统的外置结构，并在连接装置等多处与天威 产品非常类似。爱普生声称，L101、L201于3月攻入中国市 场。3月，L101、L201并未在中国市场露面。 天威飞马打印耗材有限公司副总经理郑玉霞说，中国做 “连续供墨系统的连接装置”已经很成熟，爱普生恐怕很难 绕过中国众多企业的专利。不过，爱普生的无效申请对整个 中国耗材行业来说也是生死攸关。目前，在整个中国市场， “连续供墨系统的连接装置”一年的总销售额约为2亿人民 币。贺良梅说，其实，爱普生在意的不是需要付专利费这碟 小菜，最直接的目的是为其系列新品在中国顺利面市并合法 销售清扫障碍，那时的利益可能是几十倍。
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