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CONTENTS
目 录 13 Message from the Publisher 61 卷首语 FEATURE ARTICLES Green Proof 打印领域的绿色认证
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An Interview with Kennard Cloud of Seine
By Ronelle Ingram
By Sunny Sun & Adam Haigh
新年采访赛纳科技公司的 Kennard Cloud
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全新芯片回收方案开拓耗材回收新领域 New Chips Recycling Program Expands New Area of Consumables Industry
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耗材行业中的“有心人” ——记北京伊派杰科技有限公司总经理肖大林 Vigilance in the Consumables Industry
SHOW TIME
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市场动态
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Three Billion Pages Printed Every Day in EMEA 欧洲、中东和非洲地域每天打印量将近 30 亿张
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Latin America is Primed for Office Document Solutions & Services 拉丁美洲是办公文档服务的重要市场
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Photizo Group Acquires Lyra Research, Creates Imaging Industry's Largest Dedicated Team of Analysts Photizo 集团收购 Lyra 研究公司创建影像行业最大的专业分析 师团队
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Printing Industry Stabilizes Amidst Modest Economic Growth and Technological Advancements 全球印刷行业随着经济增长和技术进步稳定发展
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Top 7 Tips to Localize Your Asian Online Marketing By Curt Keller
7 招助您亚洲市场营销网络本地化
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2011 年 OA 打印耗材市场盘点 2011 OA Printing Supply Market Inventory
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2011-2012 中国激光打印机市场研究年度报告 2011-2012 Chinese Laser Printer Market Annual Report
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2011-2012 中国喷墨打印机市场研究年度报告 2011-2012 Chinese Inkjet Printer Market Annual Report
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数字印刷市场将取得显著增长 Digital Printing Market Achieves Significant Growth
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全球论坛
Pantum Printer Coming to US 奔图打印机进入美国市场
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纳思达维护专利知识产权 Ninestar to Maintain Proprietary Intellectual Property
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特种油墨印刷仍坚守着印刷领域 Special Ink Printing still Sticks to the Printing Industry
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连供灌粉或将成未来耗材发展主流 CISS and Refilling Become the Mainstream of Consumables Industry in Future
OEM UPDATE
2012 年美国洛杉矶展：进入美国成熟耗材市场的最佳桥梁 2012 AIF Lost Angeles：Your Best Choice
总第 094 期
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OEM 聚焦
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Canon Wins Ink Cartridge Patent Infringement Suit in the Japanese Supreme Court 佳能在日本最高法院赢得墨盒专利官司
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New Epson Artisan 1430 Takes Wide Format Photo Printing to the Next Level of Performance with Wireless Connectivity 爱普生 Artisan 1430 型宽幅打印机实现无线连接的新水准
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New Brother Digital Color Units Offer Up to 4x Faster Color Printing than Competing Color Laser Printers & All-in-Ones 兄弟数码彩色复合机能提供比一般彩色激光打印机和一体机高 4 倍的彩色打印速度
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HP Helps Small Businesses Create Professional-Quality Color Prints In-house 惠普公司帮助中小企业实现专业品质的彩色打印
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Fuji Xerox Printers Outshined Market Leaders in a Lacklustre Australia and New Zealand Market 富士施乐打印机在澳大利亚和新西兰市场处于领导者地位
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惠普新品展示非凡魅力 HP's New Printer Product Show Extraordinary Charm
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利盟发布 2012 战略 A4 复合机时代来临 Lexmark Announces the Coming of the MFP A4 Era in its 2012 Strategy
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新应用智能体验 办公打印市场年度盘点 Application Intelligence Experience; Annual Inventory of Office Printing Market
展会热点
MARKETING
2012 年 2 月
RECHARGEasia ISSUE 094 FEBRUARY 2012
GLOBAL FORUM
专题文章
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亚洲再生业
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ASK THE EXPERTS
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请教专家
Remanufacturing the Lexmark X560 Toner Cartridges
CHINA CORNER
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中文快讯
利盟 X560 系列成像卡盒的再生
富美科技喜获 2011 年度双名牌荣誉称号 Forever Company Awarded Double Honorary Title of the Year in 2011
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影响打印的墨水核心参数探讨 Analysis on Impacting Printer Ink Core Parameter
日本京瓷（KYO）控诉柯达侵犯喷墨专利 Kyocera (KYO) Sues Kodak Inkjet for Patent Infringement
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谈国内外 7 大类 UV 油墨技术的新进展 New Developments for Seven Categories of UV Ink
2011 年欧洲喷墨印刷保持劲增势头 Europe Maintains 2011 Growth Momentum for Ink-jet Printing
By Mike Josiah
2015 年高速喷墨技术将占彩色数码 40% 市场 High-Speed Color Digital Inkjet Technology to Account for 40% of Market in 2015
COMPANY CLOSE-UP
企业近况透视
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假冒横行 7 家卖“惠普”5 家涉嫌售假 Counterfeit Widespread: Five out of Seven "HP" OEM sellers Suspect Fake Products
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DCI / Jet Tec Achieve Blue Angel Certification
Clover Facility Receives R2 Certification Clover 公司收到 R2 Certification
富士施乐宣布与思科联合开发移动打印系统 Fuji Xerox and Cisco Announce Joint Development of Mobile Printing Systems
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Christopher Povirk Joins Coates Toners R&D Christopher Povirk 加入 Coates 碳粉公司研发部门
日本印机出口去年大幅下降 Japan Printer Exports Drop Significantly from 2011
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北京莱盛保定配件厂举办建厂十周年庆典活动 Beijing Laser Celebrates 10-Year Anniversary of Parts & Components Factory in Baoding
澳大利亚最大数码印刷机再创新纪录 Australia's Largest Digital Printing Breaks New Record
DCI / JET TEC 再生硒鼓获德国环保标签认证
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输入三维数据就能造出物品 武汉发明“立体打印机” "Three-Dimensional Printer" Invented in Wuhan
ZHUJIANG CORNER
NEW PRODUCTS EXPRESS
新品快讯
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MSE Releases Intelligently Re-engineered Replacement Cartridges for the CP1025/M175 Printers MSE 公司推出适用于 CP1025/M175 型打印机的兼容成像卡盒
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Static Control Achieves Milestone in Technology, Releases Industry's First Color NeverTAB PCR Static Control 创造了技术上的一个里程碑推出业界首例彩色不 粘充电辊 NeverTAB PCR
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ILG Releases "Color Certified®" Cartridge Certification System ILG 发布“Color Certified®”墨盒认证系统
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Faroudja Offers Samsung Universal Toner Faroudja 公司推出三星兼容墨粉
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Static Control Announces Chips, Toner and Components for HP® CP1025 Color Cartridge Static Control 推出适用于 HP® CP1025 彩色硒鼓的芯片、碳粉、 配件
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Jadi Introduces Bio-based Chemical Toner Jadi 公司推出生物材料化学墨粉
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珠江三角洲
赛纳荣获工信部 CSIP 颁发的中国芯“创新应用企业奖” Seina Wins "Innovative Application Award" Issued by Chinese CSIP-core at Ministry of Industry 全国加工贸易转型升级示范企业评选：珠海耗材企业上榜 National Model Enterprises Selection for Transforming and Upgrading: Zhuhai Supplies Companies among the List 涉嫌盗窃商业机密 两行业人士被警方拘留 Zhuhai Police Detain Two Industry Seniors for Alleged Theft of Trade Secrets
En Ch Note:
Recharge Asia is the original bilingual publication for the recharger industry in English and Chinese. The following symbols denote the language in which the article appears: En English Ch Chinese
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Contributors
Editor’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.
Ronelle Ingram
Ronelle Ingram VP of Technical Support for Steven Enterprises Ronelle Ingram is a writer, speaker, author of “Service with a Smile” and is a regular columnist for copier and imaging industry publications, like Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of
Technical Support of Ms. Ingram Enterprises in Irvine, California. Ms. Ingram is past President of the Business Technology
Association. A UCLA graduate, Ms. Ingram has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms. Ingram’s greatest credential is her 40+ years of hands-on experience of managing very profitable service and telemarketing departments. Read her article “Green Proof ” p14
Curt Keller
Curt Keller CEO and founder of Benchmark Email Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While
Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Mr. Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm
of permission-based marketing, Mr. Keller started Benchmark Email in early 2004 and quickly grew the Southern California-
based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Mr. Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. Read his article “Top 7 Tips to Localize Your Asian Online Marketing” p27
Mike Josiah
Mike Josiah Technical Director of Summit Technologies Mike Josiah is the Technical Director at UniNet East Coast office, a global distributor of toner, Smartchips, OPC drums, and
other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. Read his article “Remanufacturing the Lexmark X560 Toner Cartridges” p40
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Message from the Publisher Dear Readers: Change is the law of life. And those who look only to the past or present are certain to miss the future. This poignant, well-put verse by President John F. Kennedy is as relevant today as it ever was. We simply do not, indeed cannot, know what our future holds. There isn't any set path to follow, but we all must embrace the change and find ways to adapt to it. Last year, 2011, was certainly a tough year; and 2012 does not promise to be much easier. The relevant question in these everchanging times is: How do we build a company or an enterprise that is better equipped to respond to change? And how do we ensure that it has the strength and flexibility to both survive through the tough times, yet thrive through the best? At first, I thought that I could go back and find some old, guiding principles that would offer us direction, encourage us to think outside the box, and invigorate within us a positive can-do spirit with which to combat this disruptive world fraught with never-ending changes. We cannot stress enough that it is those who respond and adapt to changes will not only survive, but thrive. Having said that, we have drawn together an issue which we hope will offer direction, encourage thinking outside the box and invigorate a positive can-do spirit. In it you will find the following feature articles: Green Proof by Ronelle Ingram on p.14; An Interview with Kennard Cloud of Seine by Sunny Sun & Adam Haigh on p.18; Top 7 Tips to Localize Your Asian Online Marketing by Curt Keller on p.27; and Remanufacturing the Lexmark X560 Toner Cartridge by Mike Josiah on p.40.
Here’s to our readers thinking outside the box,
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Ms. Sunny Sun Publisher
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Ronelle Ingram is a writer, speaker, author of “Service with a Smile” and is a regular columnist for copier and
imaging industry publications, like Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ms. Ingram is past
President of the Business Technology Association. A UCLA graduate, Ms. Ingram has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms. Ingram’s greatest credential is her 40+ years of hands-on experience of managing very profitable service and telemarketing departments.
Green Proof By Ronelle Ingram When responding to a request for bid situation or a sales and service proposal, often the end-user stipulates very specific requirements. Increasingly, the need for servicing dealers to prove their use of ecologically sensitive parts, supplies and logistics are included in the proposal or request for quote. This requires the distributors and/or manufacturers of supplies and parts to be able to prove they are providing products that are environmentally sensitive. One of the most effective ways to provide documentation to the potential users of your products is to have proactively attained Green Certification and Ecolabeling. Independent certification from a recognized ecologically minded organization, governmental agency or third-party testing group helps to substantiate your commitment to improving the earth’s sustainability. It also provides the servicing dealer, who is dealing directly with the end-user, an ability to instantly answer questions on the ecologically friendliness of the products that will be used in a “Managed Print Services of Cost Per Click” agreement. In the USA, a few recognized Green Certifications include: • • • • • • • • • •
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Green Seal Scientific Certification Systems U.S. Green Building Council Chlorine Free Products Association ENERGY STAR Program USDA National Organic Program Green-e Certification Program Scientific Certification Systems Forest Stewardship Council Rainforest Alliance RECHARGEasia
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• Forest Stewardship Council Growing trends towards the use of sustainable products and green technologies are also playing considerable roles in shaping the market. Businesses wanting to investigate green certifications that are available to your remanufacturing site can Google “green certifications” for your city, province, state or country. A wide variety of helpful Web sites are listed for further exploration. End-users of office equipment supplies continue to increase their interest in the carbon footprint being created by the products and services they are choosing to buy and use. This fact became immediately apparent to me as I was discussing a proposal for a Managed Print Services agreement recently. The potential new customer handed me a printed sheet that was titled “Sample questions businesses owners should ask to better understand how to be more ecologically responsible”. The list of ecological concerns began with the company’s Green Policy statement. As I was reviewing the list of concerns, the enduser continued to explain. “I am more concerned with the carbon footprint that our supplies are leaving on the earth than I am with what brand they are. Under our MPS agreement, whoever we choose to do business with has to be responsible for all the service and supplies. So I am not worried about the copy quality or serviceability of our equipment. That will be your problem. You must select a product that will work up to our expectation.” My prospective customer continued, “I do not care if you use HP brand supplies. I have read that many OEMs actually destroy, crush, or bury the empty copier and printer supply containers that are returned for recycling. So it is OK with us that your MPS agreement states you may use non-OEM supplies. Our concern is that the products your company chooses to provide to us for use in our copiers and printers, (covered under your MPS) will use
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FEATURE ARTICLE RECHARGEasia Green Proof
By Ronelle Ingram
Continued
earth friendly products.” “Our Company is setting corporate sustainability goals which include that all products we use adhere to national and regional sustainability standards and regulations for all the products and their packaging. We are requiring our suppliers to be environmentally responsible.” “We are committed to making corporate buying decisions that uphold green practices’ and principles in all their products’ manufacturing, packaging, distribution and ultimate end of life disposal. Responsible, earth-friendly, green supply chain standards must be an integral part of all the products and services that we plan to purchased and use. Our goal is to use products that decrease the carbon footprint on each phase of a product’s lifecycle.” I was quickly realizing that my company’s 20 year history of OEM authorization, great service, community involvement, industry awards won and recommendations from other local companies were of little interest to this end-user. I slowly read the list of the following requirements necessary to be eligible to compete for this company’s business. Items that will be considered in your evaluation of the products that we buy include: Design: 1. How does our vendor reduce the overall use of material and impact on the environment? 2. From original design to ultimate disposal, what is the total carbon footprint of the products that will be consumed by ABC
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Company? 3. Have any considerations been given to making these products conducive to remanufacturing or recycling into another product after its end of life as a supply product? Manufacturing: 1. What portion of the product is made out of renewable, recycled, or remanufactured material? 2. From a waste generation viewpoint, how efficient are the manufacturing processes dealing with material use, energy consumption, and emission? 3. W ill your company provide indemnification from any intellectual property or patent infringement claims? Packaging: 1. While ensuring that the functional requirements of packaging are not compromised, what proportion of the total material is reused, recycled and renewable? 2. How have you reduced the size and packaging to minimize waste? 3. What testing procedures of recognized green manufacturing techniques and/or industry recognized certifications have been earned by those corporations who are manufacturing and transporting the products? 4. Will we have access to the original country of origin and the country that is doing the remanufacturing of aftermarket supplies? 5. Are there any banned or non-recyclable material used in the packaging? 6. Is your company complying with the same ecological sustainability standards and performance rating that are being required by governmental users and enterprise level corporations? 7. How are you determining and rating your level of compliance? Distribution: 1. Are you considering the impact that shipping has on the environment? 2. Are items being manufactured overseas? 3. Are recycled items sent off shore? 4. How is the ecological impact of multiple overseas shipping being considered? 5. Domestically, what type of vehicle design is being used to optimize fuel economy? 6. What clean fuel usage is being used or being considered for the future? 7. Are you using a truck idling reduction program? 8. Has your company implemented a structured daily routing optimizing plan to minimize driving mileage and/or actual road time? 9. Does your company do self delivery or use a common carrier? 10. Are you aware of which delivery companies have the most ecologically friendly delivery programs?
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End of life Disposal: 1. Are you tracking what happens to the products at the ultimate end of their lifecycle? 2. How are the used products ultimately being disposed? 3. What is the total ultimate carbon footprint at the end of the life cycle? 4. How is this being measured? After viewing this green document, I asked our prospective customer where he had come up with this document. It was very detailed. The customer looked around and leaned close to me, replying in a whisper. “Our owner is relatively young and very green.” Very green indeed, I thought. Was this green document a sign of a new requirement in the selling cycle? I asked the potential customer if they had received any written responses to this document from other vendors? “No,” was the instant reply. “This pretty well scares off sales reps.” I immediately understood that answering this company’s questionnaire would be a big road block to most sales people. I also understood it was a sign of the future. Upon closer review, I realized each question expressed a legitimate concern. As a buyer of both new OEM and aftermarket products I am mainly concerned with price, quality, yield and availability. As an occupant of the Earth, who truly believes in improving sustainability, I should have many more concerns. I reached into my briefcase and retrieved a thumb drive. I held it out and I asked for an electronic copy of their requests. I didn’t want to waste paper and toner making copies. I already knew I would be emailing it to several vendors. I was curious about how they would respond. I thanked the potential customer for his time. “It will take me a few days (or weeks, I thought) to get this information together. Once I have all our information documented, I think I will have earned an appointment to talk directly with your young, green owner.” “I think I can arrange that,” was my potential customer’s reply. We both smiled. My question to the readers of this article is: How prepared are you to factually reply to the concerns of this potential customer? Sooner or later servicing dealers, distributors and OEMs will all be asking the compatible makers these types of questions. My challenge to you is to be more prepared than I was. I am still following up with many of my OEMs, remanufacturers and distributors to get real answers that can be backed up with written policies or other substantiated proof. It is difficult to say precisely how much more end-users are able and willing to pay for eco sensitive products. The makers of
compatible products must balance cost with sustainability. This can be partly camouflaged by making sure all of your ecological efforts are shared with your users. Having an eco friendly marketing plan can be very alluring to those users who have a company or personal commitment to reducing their carbon footprint. Every remanufacturer, distributor, wholesaler or retailer should have a corporate-wide branding initiative to actively market any of your green policies. A custom-made green logo or other sustainability symbol can be incorporated into your Web site, business cards, advertising campaign and be displayed throughout your company. The spread of new technology, a growing emphasis on sustainability, green consciousness and increasing demands from our ecologically concerned customers will shape the future market for office services and supplies. Now is the time to do more than just talk about the green values within your business. We must actually walk the walk that will improve the carbon footprints of the products and services we sell and use.
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An Interview with Kennard Cloud of Seine By Sunny Sun & Adam Haigh 1) When was Seine founded and why? Seine was founded in 2006. The founders of Seine are both NineStar, a successful cartridge remanufacturer and Legend Capital, the investment capital arm of Legend Holdings, who also owns Lenovo. NineStar transferred all of their cartridge business and Legend Capital invested funds to create Seine. Seine is a fully functioning business enterprise with the capital investment and soul of an entrepreneur. Since its creation, Seine has gathered a group of intelligent engineers to develop the Pantum printer--the first printer that has ever been designed and made by a Chinese company in China.
such as my team. We are currently shipping two basic models of single function monochrome printers, the P1000 series, a 16ppm (A4)/17ppm (letter) print engine and the P2000 series, a 20ppm (A4)/21ppm (letter) print engine. There are two models of each printer; the P1000 and P2000 are configured for more casual print users, while the P1050 and P2050 are configured specially for high volume business users. We also are shipping stylized versions of these printers in China with unique and colorful graphic designs on the case, and we have just started to ship our MFP line of printers using these same print engines, the M5100 and M5200 series.
2) When did you begin work on the Pantum printer and why? How many different models do you have in your line? I started to work with Seine as a consultant in August 2010, and become a full time employee of Seine in 2011. I found working with the Chinese to be refreshing and inspiring. The team in China will always go an extra mile to get things done, and I am indeed impressed by their efficiency. In my long time employment history, I have never been happier working with a group of people
3) What makes your Pantum printer different than one from HP, Dell, Canon, Lexmark, Epson, or any of the other U.S. manufacturers? Why would someone want to buy one compared to these other brands with a long history of quality and reliability? The Pantum printer is built to be sturdy and durable. Our printers are specifically designed to be environmentally friendly with the lowest carbon footprint in its class, have four times the duty cycle which means four times the engine life of comparable printers, and
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offers the lowest operating cost of similar printers on the market. The key is the value of printing cost, rather than the cost of the printer.
offered. It is the substantial low cost-per-page printing value you receive when you purchase the Pantum printer. It is more the cost of printing, rather than the cost of the printer.
4) What advantages do you think there are in a providing/creating a uniquely organic product like the Pantum printers? How much do they cost (in U.S. dollars)? The Pantum printer is a high volume printer. We offer a low cost printing solution, and we could help save customers 10 times more than the other models. When it comes down to print volume, it is a solid and durable printer. We priced our printers in the US at $99.99 for the P1000/ P2000 model and at $134.99 for the P1050/P2050 model (similar to the Samsung printer).
6) Which markets of the industr y is your printer built for? Consumer? SMB? Enterprise? It is hard to pinpoint one category because it really depends on the print usage. Generally, if the user depends on the printed page to run their business, we are the best choice. This is true most of the time for Enterprise accounts, but also for many mid-market and SMB accounts as well. Anyone who prints more than average will see significant benefits from buying a Pantum printer?
5) You recently said “What excites me the most about working for Seine Image is that this heretofore unknown player in the mainstream office printer industry will transform the way printer users think about printers, from ‘buying cheap’ to ‘buying value’.” What did you mean by that? The thinking logic has to change in terms of buying printers; it is more the value of lowering the total cost of printing we have
7) Almost all of the manufacturers here in the United States offer MPS solutions in one form or another. Does Seine have any plans of doing this in the future? Also, are there any plans of introducing any inkjet products? We do not plan to create any MPS management system software, but we do plan to interface with the existing MPS solution programs to help our channel partners and end-user customers with complete printing solutions. We do not have any current plans to introduce inkjet
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An Interview with Kennard Cloud of Seine
Continued
products but we will be expanding our product line significantly with both faster and more functional products in the future. 8) Printers need ink/toner, so do you produce your own in-house, or do you have a company develop it for you? As one of the leading suppliers of aftermarket consumables, we have the finest toner cartridge development and manufacturing capability in the world so naturally we produce our own toner cartridges. We choose channel partners that have the capacity to sell supplies, and offer them unique printer/consumables packages to give them the tools they need to appeal to their varied customers’ interests. 9) Cost-per-page is of great importance in the market. What are your standard page yields? Does your company make or have made highcapacity cartridges? Our standard 1500 page cartridge has a retail price of $.042/page in the US, the same as HP and a little lower than Samsung. What we do differently is provide a high capacity 2300 page cartridge at a cost-per-page of $.035. Our special business oriented packages like the P2050 bring the CPP of the toner down to $.028 per page.
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However, toner prices do vary in different regions of the world. 10) Where do you see Seine in the next 5-10 years and where do you see the global printer market? The global printer market is going through a fundamental change. We heard this repeatedly at the Lyra Conference this year. It is not just a global recession, it is a global restructuring. The concept of MPS is gaining rapidly because print customers are realizing they are spending way too much money on printing, even while the cost of the printer keeps coming down and they are looking for a way to cut their overall printing costs. This is an incredible opportunity for us. We are entering the market at the right time with the right solution, offering customers a way to reduce the cost of printing and make printing easier and less painful. We will let companies like HP and Samsung battle for the entry level, non-product segment of the market while we continue to expand our offerings for the business user who depends on their printers all day, every day. In five years we will be the fastest growing worldwide printer supplier in the business, and within 10 years we will be the largest printer supplier in the business.
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Three Billion Pages Printed Every Day in EMEA Worldwide page volume from digital hardcopy devices* climbed to 3.1 trillion in 2010, according to new research from International Data Corporation (IDC). Developing regions led the way with 7.3% page growth when compared to page volume in 2009. In contrast, page volume in developed markets declined 1.3% year over year. The Europe, Middle East, and Africa (EMEA) region mirrored worldwide trends. While page volume in Western Europe declined 1% year on year, Central and Eastern Europe, Middle East and Africa (CEMA) page volume increased by more than 14%. "In total, almost three billion pages were printed every day in EMEA. If we lay down the pages printed daily in EMEA one after another, they would reach the moon and back, or cover an area of 18 soccer pitches every minute," said Ilona Stankeova, research director, Imaging & Hardcopy Devices Research and Document Solutions, IDC CEMA. Users continued to adopt the convenience and functionality MFPs, which helped MFPs increase their lead in page share. For laser, MFPs are the leaders in page volume but lag printers in installed base. For inkjets, MFPs are the dominant force in terms of both page volume and installed base. Technology Highlights • Color laser devices recorded increases in both WE and CEMA for overall installed base growth and page growth. Page volume generated by color laser devices grew almost 16% year over year in EMEA, driven mainly by the MFP segment. • Mono laser devices represented almost 84% of laser installed base and generated almost 773 billion pages in EMEA. In Western Europe, installed base as well as page volume generated by mono laser devices declined, as users migrated towards color devices. The CEMA region on the contrary recorded growth both in installed base and pages. • Laser A3 devices contributed 41% of total laser page volume,
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despite constituting only 9% of the EMEA laser installed base. While inkjets comprised more than a half of all hardcopy devices in EMEA, overall page volume printed on these devices was only 8%. The discrepancy between large installed base and low number of pages could be explained by users of the technology. A significant proportion of inkjet printers/MFPs is used in households or smaller companies, which have different printing needs to SMBs or large companies. Vendor Highlights HP retained the number one position for overall EMEA page share in 2010. Canon and Xerox retained the number two and three rankings in EMEA page share. Additional EMEA details (technology category, sub technology category, sub technology product level) are provided in the table below. EMEA Page Share, 2010 Vendor Ranking by Category and Sub-Category
The study, from IDC's Worldwide Page Volume and Vendor Share Program, provides total market size and vendor shares for singlefunction printer, MFP, and single-function digital copier (SFDC) pages (prints/copies) and installed base. Data includes installed base units and pages by technology, subtechnology, and speed (laser) for 7 regions. Notes: • * Digital hardcopy devices include single-function printers, multifunctional peripherals (MFPs), and single-function digital copiers (SFDC). This study included only mono laser devices under 70 ppm (pages per minute), color laser devices under 45 ppm, and personal through workgroup inkjets. • IDC tracks A3 and A4 digital devices using remote monitoring tools, consumable trackers, and other data collection methods. Installed base is derived from IDC Worldwide Hardcopy
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Peripherals Tracker shipment data and IDC proprietary retirement research. • Developed regions include the United States, Western Europe, Canada, and Japan. Developing regions include Asia/Pacific (excluding Japan), Latin America, Central and Eastern Europe, Middle East, and Africa. For more information about IDC's Worldwide Page Volume and Vendor Share Program, please contact Angèle Boyd (aboyd@idc. com) or Ilona Stankeova (istankeova@idc.com). About IDC International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for
the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 47 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com.
Latin America is Primed for Office Document Solutions & Services Latin America represents one of the largest growth opportunities for office document technology & services. While IT markets in U.S. and Europe have become saturated with solutions and services, Latin American countries across the board show potential for expansion. InfoTrends projects solutions in Latin America as a whole will grow at a 12% compound annual growth rate between 2010-2015, with Brazil posting the strongest growth at 14%. To develop a better understanding of the opportunities and challenges for solutions and services in Latin America, InfoTrends is pleased to announce the availability of a study entitled Office Document Solutions & Services in Latin America. “Although Latin America mirrors many other areas in terms of ongoing trends and initiatives, for example ‘going green,’ reducing costs, security, mobility, cloud computing, and the ‘consumerization’ of IT, this region offers a much more robust atmosphere for the development and adoption of solutions and services regarding these trends,” commented Randy Dazo a Director at InfoTrends. “Our research indicates that this region shows potential for the expansion of managed print services (MPS), document security, output management, and document management solutions.” The combination of a ver y pr int-heavy region and environmentally-conscious organizations creates a great opportunity for vendors to really penetrate their MPS offerings with eco-friendly, output management solutions to curb costs and minimize negative environmental impacts. The upswing of mobility and cloud computing renders a deeper penetration of security and document management solutions, while the increased volume of document scanning on nearly all types of devices (including everything from smartphones to MFPs) generates greater interest in the capabilities of capture and workflow solutions. Dazo continued, “In some cases, we believe that new technologies such as mobile solutions may penetrate or even 24
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leapfrog document business process solutions without ever requiring printing as a point of information consumption. Vendors must think beyond their traditional communications vehicles in emerging economies like Latin America. A forward-thinking approach can enable vendors to develop a better understanding of how to streamline processes for these new solutions and services before they become more standard forms of communication.” This study will help office equipment vendors and suppliers to: • Understand the level awareness and interest in solutions & managed services among end-users • Understand the buying process and who is making the purchase decisions • Assess channel preferences and requirements • Profile customers to more accurately target business opportunities The research for this project included structured web surveys with 688 end-users from Brazil, Mexico, Argentina as well as the Rest of Latin America (Venezuela, Colombia, and Chile). The results of the survey help subscribers to better understand end-user attributes, awareness, and willingness to incorporate solutions and services into their business workflow. InfoTrends also conducted in-depth telephone interviews with 40 office and IT channel respondents to develop industry statistics on current use and future plans regarding solutions and services. These interviews help provide a deeper understanding of the perspectives within the channel. Finally, the study also includes a five- year forecast that identifies the growth potential of the solutions and services market within small, medium, and large corporations. The forecast includes multiple revenue categories by country, channels, services models, and main office technology software categories. InfoTrends, a Questex company, is the leading worldwide
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market research and strategic consulting firm for the digital imaging and document solutions industry. They provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their
businesses. Additional information about InfoTrends is available on the Web at www.infotrends.com.
Photizo Group Acquires Lyra Research, Creates Imaging Industry’s Largest Dedicated Team of Analysts The imaging industry’s largest dedicated team of analysts was created today, as Photizo Group announced its acquisition of Lyra Research. The acquisition unites the two market leaders, creating the broadest, most comprehensive line of market intelligence and consulting services in the imaging industry to date. “We’ve worked hard to develop our reputation as thought leader in the rapidly-evolving managed document services market space,” said Ed Crowley, CEO and founder of Photizo Group. “Lyra’s twenty-year history of providing our industry with thoughtful, in-depth analysis of imaging companies and their products makes them the perfect addition. Clients of both firms will see a vastly enhanced level of value from the new combined company.” Crowley will continue as CEO of the new entity. Photizo Group helps organizations understand the unique requirements of the services industry and build a successful business. Lyra Research is a major provider of market, product and technology information and analysis. Both firms focus on the print and imaging markets. The new organization will continue to operate from existing offices, with headquarters located in Midway, Kentucky. More Value for Current Clients “Over the past couple of years, several industry clients and contacts actually suggested the idea of our companies getting together, with the goal of offering a more complete slate of services and broader industry focus. We are very excited to now bring this idea to fruition with the union of our two companies,” said Frank Stefansson, CEO and Executive Vice President of Lyra Research. He will become Chief Operating Officer of the combined organization. Photizo Group and Lyra have cooperated on several projects in the past, and currently, the only overlap is in their client base. However, Photizo and Lyra have typically worked with different groups within an account. Current client contracts will be fulfilled and met with additional capabilities and services. “Clients will benefit from enhanced capabilities in terms of forecasting, consulting, research, competitive analysis and publications. The combination of these companies creates a very comprehensive view of the market—from hardware to supplies to services and document management. We can provide a full view of the industry and its future to clients,” said Charles LeCompte, Founder and President of Lyra Research. LeCompte will continue
to play an active role in the company as a senior analyst and spokesman. Other Details Other details about the acquisition: • Each organization will keep its brands intact and associated with its respective products. • There is significant value in the Hard Copy Observer brand, and it will be leveraged across all media to provide a complete view of the imaging market. • Photizo Group’s conferences as well as Lyra’s Imaging Symposium will remain intact, and the companies will evaluate the best way to approach the conferences as a single entity in 2013. About Photizo Group A leading transformation firm, Photizo Group assists clients in transforming from a product-centric company to a services-centric company. Utilizing industry research, market intelligence, education and media, Photizo helps organizations to understand and build a successful services business. They have been the market’s main source for ongoing business intelligence about the rapidly growing opportunity of managed print services (MPS). The firm also offers proprietary studies and custom consulting. Vendors, dealers and enterprises can find more information about the evolving markets and resources at http://www.photizogroup.com. “Photizo”, “Partner Transformation”, “Success Framework”, “POWRR Assessment”, “MPS Insights PRO” are trademarks of the Photizo Group. All other trademarks are the property of their respective owners. About Lyra Research Lyra Research collaborates with imaging industry decision makers worldwide, enabling clients to strengthen their market position and achieve profitable growth. Lyra's expert analysts and editors help clients devise and implement creative solutions to business challenges, providing them with competitive intelligence, strategic and tactical advice, news and analysis, and market forecasts. Since 1991, Lyra's custom research and consulting, advisory services, award-winning journals, and innovative events have set the standard for analysis of imaging hardware, consumables, and digital photography markets. Visit http://www.lyra.com to learn more about how Lyra can be your strategic business partner.
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Printing Industry Stabilizes Amidst Modest Economic Growth and Technological Advancements InfoTrends expects that the printing, publishing, and packaging market in the United States will see an overall increase by a compound annual growth rate (CAGR) of 0.6% from 2010 through 2015. This updated study, entitled U.S. Printing and Publishing Market Sizing: 2010-2015, shows a slight improvement from our outlook last year due to the U.S. economy performing somewhat above InfoTrends’ expectations for 2011. The U.S. Printing industry is expected to grow by a CAGR of 0.4% from 2010 to 2015. “The primary factor contributing to the stagnation of the printing industry is the impact of new, alternative media”, commented Steve Adoniou, Director at InfoTrends. “Any growth that will occur can be primarily attributed to value-added services, and to a lesser extent to digital printing and wide format digital printing.” U.S Printing Industry Value of Shipments 2002-2015
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Other important trends impacting the printing industry are the migration of pages from offset printing to digital printing, operational consolidation, and production automation. The publishing market is expected to see the most significant declines. This is mostly due to the continued decline and consolidation of the newspaper segment, which is the largest segment within publishing. Newspaper, periodical, and book publishing are being significantly impacted by electronic media and despite progress shifting their focus in that area, will continue to experience revenue loss in their traditional business. The packaging market will experience growth levels similar to general economic trends. Although not susceptible to electronic media, the packaging market is vulnerable to overseas outsourcing of manufacturing. However, it is expected to see moderate gains over the next five years. InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Additional information about InfoTrends is available on the Web at www.infotrends.com.
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Top 7 Tips to Localize Your Asian Online Marketing By Curt Keller Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Mr. Keller remains f iercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Mr. Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Mr. Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. The Asia Pacific region encompasses nearly half of all humanity. Marketing digital print technology and consumables in this gargantuan and highly complex market requires creativity, commitment, market sensitivity, superb customer service, and deep pockets. The results can be well worth the effort and if you’re implementing your Asian online marketing correctly, the boost in your bottom line can be nothing short of prodigious. Following these top seven tips will assist you in localizing your online marketing to the primary Asian Pacific markets. 1. Leverage Japan’s Mixi & Yahoo Japan is one of Facebook’s strongholds but competitor Mixi
is driving for the lead by placing a coherent emphasis on monetization and launching their own proprietary contextual advertising platform. Yahoo Japan has also upgraded its search engine to version 3 which is a major part of their migration to Google technology in the market, a long-awaited move which may drive Yahoo to be an even greater search player in the land of the rising sun. Cross-channel promotion continues to provide the best results in the Japanese market, thus digital print technology and consumables marketers may be well advised to expand their social networking reliance to support their email marketing beyond the conventional standbys of Facebook and Google searches. 2. Cater to South Korea’s burgeoning smartphone market A total of 20 million South Koreans are smartphone subscribers, representing fully 40 percent of the population of the country. These smartphoners chew up apps at an astounding rate, placing app usage as second only to search as the most popular activity. South Koreans have an average of 42 apps on their phones, the second highest number of any country in the world. The necessity to craft email newsletters intended for South Korea specifically for mobile display may be even more important here than in any other Asian market. It’s also time to consider developing an app specifically for the South Korean market.
This app should tie in to your digital print technology and consumables offerings while toeing a fine line to refraining from being too focused on your direct products and services. The most effective apps are the ones which provide valuable content, not act as interactive commercials. It also goes without saying that your South Korean email templates should be readily displayable on smart phone screens. 3. Beware tight Chinese avails = skyrocketing costs China represents an online market of virtual monopolies, with the top twenty sites owning fully three quarters of all display revenue generated in the nation. If you’re supplementing your email marketing with national ad buys, you’ll find that some of the primary portal websites have taken to boosting their advertising rate cards several times a year to keep up with the booming demand to the point that many of the prime positions have reached stratospheric cost levels. Typical of a supply and demand situation, the cost is skyrocketing because the best positions are snapped up fast. Advertisers are advised to firm up their commitment up to nine months in advance in order to ensure that they will receive the most advantageous positioning. You’ll have to plan ahead… way ahead… if you’re trying to make a splash through the synergies of email marketing and online display advertising. 4. Rely on international email service providers over local in India According to the Indian Reputation Authority, domestic email communications platforms are averaging just about half of all sends as nothing more than spam. International companies are expanding in India with some going as far as allocating a dedicated customer service manager to the larger accounts. These large multinational email service providers have a considerable operational edge over some of the smaller domestic providers as they can apply the infrastructure which they have developed in other markets to provide a world-class range
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of offerings for email marketers in India, while minimizing the proliferation of spam. 5. Master the Malay language problem Most countries in Asia are bilingual with English being the primary alternative to the native language. Malaysia is considerably more complex, with Chinese and Tamil being just about as popular as Malay and English. Not only do these four language groups prefer their email communications in their own particular language, but they also have somewhat different world views as each follows their own linguistic media. English speakers will watch many high rated British and American TV shows, while the Chinese speakers may be blissfully ignorant of any of that type of programming. Not only should digital print technology and consumables marketers avoid “popular culture” references as they may not be applicable, but it is important to be able to communicate with your Malaysian customers and prospects in their preferred language as well as cultural context. Having your email communications be proofed and edited by Malays familiar with each linguistic group’s preferences can help you promote your offerings coherently.
6. Learn from Indonesian Facebook Indonesians are heavy Facebook users, with 37 million members which generated nearly 70 billion page views last year alone. A critical insight into the preferences of these Indonesian Facebook users can be derived by analyzing their preferred social network topics: Mobile & Wireless; Parenting & Early Childhood Education; and Biographies. Although the first topic is not surprising, the other two may very well be. Although it is a tall order to synchronize a digital print technology and consumables email marketing campaign with early parenting issues and biographies, anything is attainable if you apply sufficient creativity. You might want to run a promotion keyed on printing out children-generated art, or feature a biography of a leading Indonesian adopter of your products. Crafting your email newsletter marketing campaign content specifically to hit primary items of local interest can result in maximized response rates.
Last year, the city-state was ranked first by the World Justice Project Rule of Law Index for “access to civil justice” and “order and security” which translates into Singaporeans being highly dedicated to propriety and frowning on nihilist messaging. A “young, hip” campaign which could work well in other markets such as Japan could cause a significant backlash in Singapore. Keep your email newsletters to the point, and beware of crossing the line from lightheartedness to what could locally be considered offensive content. Disregard the doom and gloom economic indicators and the Chicken Littles who run around crying that Asia’s economy is about to fall. The world’s primary Communist nation has fundamentally (albeit paradoxically) embraced the market economics of supply and demand and thus is progressing at break-neck speed towards becoming the planet’s largest and most significant commercial powerhouse, driving growth throughout the Asia-Pacific region. The e-commerce market in the world’s most populous country continues to break records, and there seems to be no immediate end in sight. Even Asian economies with less than stellar fundamentals are being carried along by the Chinese wave. It’s a great time to be a digital print technology and consumables marketer in Asia, but the companies which are able to speak to local markets with the greatest clarity, sensitivity, and relevance will experience the greatest successes.
7. Toe the line in Singapore The Singaporean economic market is completely disproportional to the city-state’s relatively tiny geographical size of less than 700 square kilometers which triggers comparisons to Hong Kong and Macau (except minus the Chinese government domination). With one of the most urban and sophisticated audiences to be found anywhere in Asia, Singapore is an alluring market for digital print technology and consumables products and services. However, extreme caution should be used when applying humor or satire in your email newsletters destined for Singapore. 28
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Pantum Printer Coming to US By Adam Haigh, Castle Ink We originally reported on the important news that China had produced its first ever locally made printer back in December 2010. Now those printers have been developed and are getting ready to find their way to a store near you.
companies like HP, Lexmark, Samsung, and Dell have made it their mission to provide inherent value in each unit they sell to the SMB and enterprise customer. If you examine the most recent printers, for instance, from HP and Lexmark, this is obvious. HP’s e-All-in-One units offer a great deal of convenience in both the inkjet and laser market. Even their inkjet printers, thanks to the research done by Thom Brown and others like him at HP, their ink is better than ever before, and the printheads are producing laser-quality output at inkjet prices. Lexmark’s latest printer technology triumph, Vizix 2.0, also has reached a new level of value for its inkjet customers. The free SmartSolutions from Lexmark and web apps from HP add even more value beyond the consumables.
The decision to launch outside of China is part of Seine Technology’s commitment to “‘long-term development’”. Relatively new to the market, they may find it a bit crowded, but being a locally produced printer, they feel as though they have a distinctive advantage and appeal. For those individuals and companies who value local-style businesses, the Pantum might be the ticket. All four of the brands we mention offer printers at several different price points, giving businesses choices. The Pantum may very well be a great printer, but there are a number of great printers from the other manufacturers to compete with.
Seine believes that business owners have been left out in the quest by the large manufacturers to undersell each other. Their goal is to get consumers and businesses to invest more for the overall value of a printer compared to its purchase price. From our perspective, Seine’s condemnation is misplaced. Many of the major
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Canon Wins Ink Cartridge Patent Infringement Suit in the Japanese Supreme Court Canon Inc. had sued six other ink cartridge makers claiming that their products, which are compatible with Canon-manufactured ink-jet printers infringe one of Canon’s patents. The defendant makers imported and sold allegedly infringing ink cartridges manufactured in Hong Kong. They were widely sold at lower prices than genuine Canon cartridges. The Intellectual Property High Court recognized that the defendants’ products had infringed
the Canon patent and ordered the defendants to stop importing and selling those products. The defendants appealed, but the Japanese Supreme Court upheld the ruling of the High Court on September 29th. This case represents a major victory in the battle printer manufacturers have waged in recent years -- in Japan, the U.S. and Europe -- against the manufacturers of consumables made for use in their printers.
New Epson Artisan 1430 Takes Wide Format Photo Printing to the Next Level of Performance with Wireless Connectivity Epson America, Inc., a leading provider of superior performing desktop printing solutions, introduced the Epson Artisan® 1430 wide-format printer. Offering brilliant, Ultra Hi-Definition prints as large as 13"x 19", convenient wireless networking and mobile printing, the Artisan 1430 enables photo enthusiasts and professionals alike to complete a wide range of creative and professional projects.
brochures and posters to photo enlargements and personalized CDs/DVDs. “The Artisan 1430 was designed with the creative professional and photo enthusiast in mind, delivering superior photo quality, unprecedented media handling capabilities, and convenient wireless connectivity that continue to set the Artisan line apart from the competition,” said Gregg Brunnick, group product manager, Epson America, Inc. “Consumers will be amazed at the level of performance and results they are able to achieve with the all new Artisan 1430 wide-format printer.” Additional High-Performance Epson Artisan 1430 Features:
The Artisan 1430 delivers professional quality photos by leveraging Epson’s exclusive Advanced MicroPiezo® print head with DX5™ technology for accurate ink placement, smooth gradations and amazing skin tones. The Artisan 1430 offers WiFi CERTIFIED™n (1) wireless networking to easily share the printer with anyone on the network – as well as Epson iPrint app – to print and share from a smartphone, iPhone®, tablet or other device. With superior media handling capabilities to create galleryquality prints on a host of popular borderless sizes – including 4"x6", 13"x19" and 12"x12" – and Adobe® Photoshop® Elements bonus software, the printer is ideal for a range of projects – from
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• Ultra Hi-Definition photos that are smudge, scratch and water resistant(2) • PC-free printing and sharing documents and photos from a smartphone, iPhone®, tablet or other mobile devices(3) with Epson iPrint • Photos last up to 200 years in storage and up to 98 years on display under glass(4) • Customized photo enlargements, brochures, posters and scrapbook pages • Professional-looking ink jet printable CDs/DVDs • Image enhancement tools for automatic color and lighting correction and red eye removal • Range of eco features and environmental qualifications including, ENERGY STAR® and RoHS compliance, and is designed to be recycled(5) Pricing and Availability The Epson Artisan 1430 ($299.99*) will be available in February through major computer, office and electronic superstores, a variety of retail stores nationwide and Epson’s retail site, www.epsonstore.
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com. For more information, please visit www.epson.com. About Epson Epson is a global imaging and innovation leader dedicated to exceeding the vision of customers worldwide through its compact, energy-saving, high-precision technologies, with a product line-up ranging from printers and 3LCD projectors for enterprise and the home, to sensors and other microdevices. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 78,000 employees in 99 companies around the world, and is proud of its ongoing contributions to the global environment and the communities in which it operates. To learn more about Epson, please visit: http://global.epson.com. You may also connect with Epson America on Facebook (http:// facebook.com/EpsonAmerica), Twitter (http://twitter.com/ EpsonAmerica and http://twitter.com/EpsonEducation) and YouTube (http://youtube.com/EpsonTV). Specif ications are subject to change without notice. Epson is registered trademark, and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. (1) Wi-Fi 802.11 b/g/n certified; level of performance subject to the range of the router being used. Visit www.wifi.org/files/11nbasics_glossary.pdf for more information. (2) Smudge, scratch, water and fade resistant on Epson photo papers. For CDs/DVDs, resistant only on speciallytreated discs. (3) See www.epson.com/mobileprinting for a list of supported/compatible devices and apps. (4) Display permanence based on accelerated testing of prints displayed under glass in indoor display conditions; album permanence based on accelerated testing of prints in dark storage conditions. Actual print stability will vary according to media, printed image, display conditions, light intensity, temperature, humidity and atmospheric conditions. Epson does not guarantee the longevity of prints. For maximum print life, display all prints under glass or UV filter or properly store them. (5) See our website for convenient and reasonable recycling options at www.epson.com/recycle.
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New Brother Digital Color Units Offer Up to 4x Faster Color Printing than Competing Color Laser Printers & All-in-Ones Brother International Corporation, a leader in color laser units for small office environments, has announced the launch of four new digital color units that utilize Brother LED technology. Brother has added two printer (HL-3045CN, HL-3075CW ) and two all-in-one (MFC-9125CN, MFC-9325CW ) units, which offer a category-leading color print speed of up to 19ppm – up to four times faster than competing Color Laser Printers and Allin-Ones,* built-in networking and utilize Brother LED print technology for a fast, compact machine that will help enhance the productivity in any small business environment. These new models will be available beginning in January 2012. Known for award-winning reliability and support, these new machines offer multiple opportunities for efficiencies within a small business environment. The units' category-leading* color print speed significantly increases the level of output available to small business owners and helps save time when shared by multiple users on a network. Additionally, the units provide the convenience of producing high-quality, vibrant and professional looking documents in-house instead of sending out to a commercial copy center. These two features make the new Digital Color Printers and All-in-Ones the smart choice for small business owners looking for the convenience of affordable color printing. “Small business owners are always looking to maximize efficiencies,” said Steven Feldstein, director of marketing, laser products and scanners. “These new units offer significant value in both time and money with faster color printing, savings gained by printing in-house and overall reliability so small business owners know when they buy a Brother digital color printer, they are getting a solution that will go the distance for their business at a great price.” These new units (except the HL3045CN) are also compatible with Brother™ iPrint&S can free downloadable printing app for Apple,® Android™ or Windows® Phone 7 mobile devices on a wireless network.** This app is a great tool for small business owners on the go to be able to access normal office functions, including printing and scanning, when urgent needs arise. 34
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New Brother Digital Color Printers: HL-3045CN Estimated Street Price: $269.99*** Fast color and black printing – up to 19ppm High-quality, professional-looking output – up to 600x2400 dpi resolution using Brother LED print technology Ethernet & Hi-Speed USB 2.0 interfaces Large input paper capacity of 250 sheets – adjustable for letter or legal Plus, a single-sheet manual feed slot for envelope printing, thicker media or custom sizes One year limited warranty HL-3075CW Estimated Street Price: $299.99*** All the same features as the HL-3045CN, plus: Wireless 802.11 b/g interface USB Direct Interface – print files ( JPEG & PDF) from your USB flash memory drive PCL6 and BR-Script3**** emulations Compatible with Brother™ iPrint&Scan free downloadable printing app For wireless printing ( JP EG & PDF) from your Apple®, Android™ or W indows® Phone 7 ( JPEG only) mobile device New Brother Digital Color All-in-Ones: MFC-9125CN Estimated Street Price: $399.99*** Print/Copy/Scan/Fax Fast color and black printing – up to 19ppm High-quality, professional-looking output – up to 600x2400 dpi resolution using Brother LED print technology Ethernet & Hi-Speed USB 2.0 interfaces Large input paper capacity of 250 sheets – adjustable for letter or legal Plus, a single-sheet manual feed slot for envelope printing, thicker media or custom sizes 35-page capacity auto document feeder for multi-page copying, faxing or scanning
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RECHARGEasia New Brother Digital Color Units Offer Up to 4x Faster Color Printing than Competing Color Laser Printers & All-in-Ones Continued
Compatible with Brother™ iPrint&Scan free downloadable printing app For wireless printing ( JPEG & PDF) from and scanning to your Apple®, Android™ or Windows® Phone 7 ( JPEG only and scanning not available) mobile device One year limited warranty MFC-9325CW Estimated Street Price: $449.99*** All the same features as the MFC-9125CN, plus: Wireless 802.11 b/g interface USB Direct Interface – print files ( JPEG & PDF) from or scan to your USB flash memory drive About Brother Brother International Corporation is one of the premier providers
of products for the home, home office and office. The U.S. corporate office in Bridgewater, N. J., was established on April 21, 1954 and currently markets many industrial products, home appliances and business products manufactured by its parent company, Brother Industries, Ltd. of Nagoya, Japan. These products include an award-winning line of MultiFunction Center® machines and printers. Brother also provides the
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number-one line of facsimile machines in the U.S. and is the leader in electronic labeling, with its full line of P-touch® Electronic Labeling Systems. NOTE: All trademarks and registered trademarks referenced herein are the property of their respective companies. • Based on competing, in-class color laser printer models with estimated street pricing under $300 and in-class color laser All-inOnes with estimated street pricing under $500. Print speed and pricing data gathered from manufacturer web-sites and 3rd party industry sources (as of Aug, 2011). **Requires connection to a wireless network. JPEG only and scanning not available for Windows® Phone 7. For more details visit www.brother-usa.com/downloads/printing-app.aspx *** Estimated Street Price, prices may vary. ****PostScript3 compatible For more information you can visit the website at www.brother.com.
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HP Helps Small Businesses Create Professional-Quality Color Prints In-house HP announced new HP LaserJet printers and multifunction printers (MFPs) designed to help small to midsize businesses (SMBs) create professional-quality color documents while increasing productivity and efficiency. The HP LaserJet Pro 400 color printer series includes: The HP LaserJet Pro 400 color M451 printer provides SMBs and home offices with uncompromisingly vibrant color prints and fast print speeds, allowing businesses to quickly create professionalquality color prints such as marketing collateral. The HP LaserJet Pro 300/400 color MFP series includes two
devices with easy-to-use 3.5-inch color touchscreen interfaces: The HP LaserJet Pro 300 color MFP M375 can increase productivity with easy print, scan, copy and fax functionality, and enables businesses to produce highquality color prints and marketing materials. The HP LaserJet Pro 400 color MFP M475 delivers the same capabilities, while increasing print speeds and output. It also includes standard duplexing and the ability t o p ro a c t i v e l y m a n a g e o f fi c e printing with HP Web Jetadmin. The HP LaserJet Pro 400 color MFP M475 increases productivity for small businesses.
“As part of the HP LaserJet beta customer program, the HP LaserJet Pro 400 color MFP M475 is now our go-to office printer because it’s quick, quiet and gives us the ability to create a full range of colorful marketing materials for our company,” said Donna Fox, vice president, Fox Land Surveys. “It’s a game changer for us, as its amazing print speeds and feature set have increased productivity, while the ability to create external documents inhouse has saved us a significant amount of money that would have otherwise been spent on outside vendors.” The HP LaserJet Pro 400 color M451 and the HP LaserJet Pro 300/400 color MFP series are web-connected and support HP ePrint,(1) HP Wireless Direct and Apple AirPrint,(2) allowing users to print anywhere their business might take them. The HP LaserJet Pro 300/400 color MFP series includes support for HP business apps, enabling users to access and print web content directly from the web using the touchscreen display.(3)
Pro 300/400 color MFP series were both unveiled at Macworld | iWorld 2012, taking place Jan. 26-28 at the Moscone Center in San Francisco. More information about the new HP LaserJet printers and MFPs is available at HP booth 602. Pricing and availability The HP LaserJet Pro 400 color M451 printer is planned to be available in the United States Feb. 1. Availability in other regions will vary. The HP LaserJet Pro 300/400 color MFP series is planned to be available worldwide Feb. 1. About HP HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. Note: (1) Requires an internet connection to the printer. Feature works with any connected internet- and email-capable device. Requires HP Web Services Account Registration. Print times may vary. Some HP LaserJet printers may require a firmware upgrade. A list of supported documents and image types is available at www. hp.com/go/eprintcenter. Additional solutions are available at www. hp.com/go/mobile-printing-solutions. (2) Supports iOS 4.2 devices (iPad, iPhone 4, iPhone 3GS, and third- and fourth-generation iPod touch) and later that support multitasking. Works with HP ePrint-enabled printers and allin-ones. AirPrint and iOS 4.2 devices require an 802.11 wireless network connection to the printer. Wireless performance is dependent upon physical environment and distance from the access point. (3) Requires a wireless access point and an internet connection to the printer. Services may require registration. Additional information about regional availability and pricing is available at www.hp.com/laserjet
HP at Macworld | iWorld The HP LaserJet Pro 400 color M451printer and the HP LaserJet
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OEM UPDATE
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Fuji Xerox Printers Outshined Market Leaders in a Lacklustre Australia and New Zealand Market The ANZ (Australia-New Zealand) printer market has continued to plunge although laser printers and supplies picked up in Q3, 2011. The overall ANZ printer market recorded a decline in unit shipments by 7% year-on-year (YoY) and 20% sequentially during Q3. Weak business and consumer sentiment as a consequence of the global economic outlook exacerbated by European sovereign debt issues and the introduction of the carbon tax in Australia made up a difficult economic environment. Although print vendors continued the usual price discounting to encourage sell-through during the quarter, this was not enough to fuel growth in end-user demand in the print market. Cautiousness prevailed and therefore spending was very conservative. The inkjet printer market posted about 389,000 units in Q3 and declined by 12% YoY. "The lacklustre quarter was propelled by an extremely strong channel uptake in Q2 leading to stock surplus and reduced number of deals in the commercial space,” said IDC Market Analyst, Arunachalam Muthiah. Laser printers, on the other hand, grew 4% YoY, achieving 200,000 units. Aggressive promotional efforts by Fuji Xerox Printer (FXP) mainly contributed to this growth which falsely depicts healthy demand from end users. “Q3 was all about supply-side push and who will win the aggressive pricing battle,” said IDC Market Analyst, Cheryl Looi.
“This is particularly evident in FXP’s go-to-market strategy, which was focused on differentiating themselves with steeper-thanusual price discounts. Particularly in Australia, this has resulted in Brother and Samsung losing sales to FXP in entry-level laser printer range.” As for the ink and toner supplies, IDC has reported that the ANZ market has grown by 5% sequentially and 3% year on year. "Although vendors are being aggressive in the market, a fragile business environment has led to a very cautious spending pattern by businesses. A widespread concern exists within the market that a lot more consumers are shifting to compatible products for the obvious price advantage", said Avtar Ram Singh, Peripherals Analyst at IDC. IDC expects a final round of aggressive price promotions to persist throughout Q4 2011. “Vendors who are able to provide channels with higher profit margin and emphasise on passing the extra savings to end users, will have a higher chance of gaining wallet share in the Christmas period,” concluded Looi.
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Remanufacturing the Lexmark X560 Toner Cartridges By Mike Josiah and the Technical Staff at Uninet Imaging
Mike Josiah Mike Josiah is the Technical Director at UniNet East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. The Lexmark X560 Engine is a multi function 31 ppm Black and 20 ppm color engine that runs at 600 dpi (2400 dpi image quality). The first page out is stated to be under 11 seconds and the printer runs off a 400 MHz processor. The memory comes standard at 384 MB and is expandable to 1.4 GB. These machines can print, scan, fax, copy and duplex. The chips on these cartridges need to be replaced each cycle. There are LY (Starter) cartridges and HY cartridges available. An LY cartridge cannot be made into an HY version as there are a set of gears in HY cartridges not present in an LY cartridge. HY cartridges use a second toner hopper based in the drum half of the cartridge. This hopper is present in the LY versions, but the necessary gears to move the toner are not. These cartridges have a chip that must be replaced each cycle. In addition, they also have gears on the supply hopper(s) that must be set correctly for the cartridge to work. The printers ship with a set of starter cartridges. Both the colors and the black are all rated for 4,000 pages. Current Machines based on the X560 engine are: 40
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Lexmark X560n Lexmark X560dn The cartridges used in these machines are as follows: 0X560A2KG Black LY Cartridge (4000 pages) 0X560A2CG Cyan LY Cartridge (4000 pages) 0X560A2MG Magenta LY Cartridge (4000 pages) 0X560A2YG Yellow LY Cartridge (4000 pages) 0X560H2CG Cyan HY Cartridge (10,000 pages) $412.65 List 0X560H2MG Magenta HY Cartridge (10,000 pages) $412.65 List 0X560H2YG Yellow HY Cartridge (10,000 pages) $412.65 List 0X560H2KG Black HY Cartridge (10,000 pages) $278.25 List As you can see, these are extremely profitable cartridges to remanufacture. These cartridges use both toner and developer in the cartridges. This system is a little different so we are including the cartridge/printer theory here. Figure #1 shows the basic layout of the cartridges as they relate to the printer and also list the steps used in the printing process. These steps are covered in more detail below. www.rechargeasia.com
Figure 1 In the first stage, the Primary Charge Roller places a uniform negative DC voltage on the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printer’s intensity setting. The PCR cleaning roller removes any toner or paper dust from the
Figure 2 PCR. See Figure 2 In the second stage, each color’s laser
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Remanufacturing the Lexmark X560 Toner Cartridges
beam is fired onto a set of fixed mirrors and then to the rotating mirror (called the scanner). As the mirror rotates, the beams are reflected into a set of focusing lenses. The beams then strike the drums surface, reducing the negative charge and leaving a latent electrostatic image on the drum. The areas where the lasers did not strike the drum will retain the higher negative
Continued
magnetic roller is controlled by the doctor blade, which uses pressure to keep the amount of toner on the roller constant. See
Figure 7
Figure 5
Figure 3
Figure 5 As the laser exposed areas of the OPC Drum approach the developer roller, the toner particles are attracted to the drum’s surface due to the opposite voltage potentials of the toner, and laser exposed
belt as the belt turns back down to start the process again. The static charge on the back of the paper is decreased with static charge eliminator. This helps stabilize the paper feed, and also prevents toner flares (spots) under low temperature and low humidity
Figure 8 Figure 4 charge. See Figures 3 & 4 The third or developing stage is where the toner is developed on the drum by the developing section (or supply chamber), which contains the toner and developer particles. The toner is moved from the hoppers by a series of agitators into the developer section where the augers and magnetic roller are located. The toner is brought out to the drum by the magnetic roller. The toner is also held onto and attracted to the magnetic roller by a negative DC bias voltage. This voltage is controlled by the printer’s intensity setting and causes either more or less toner to be attracted by the developer roller. This in turn will either increase or decrease the print density. The amount of toner on the
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Figure 6 areas of the OPC drum. See Figure 6 The fourth stage is the transfer stage. This is where there are some large differences from monochrome printers and also from other color lasers. In the Primary transfer stage the transfer rollers which are located directly opposite each OPC drum, places a positive DC bias charge on the back of the Transfer Belt. Each toner cartridge has a separate transfer charge roller. As the paper moves through the machine, the image is transferred from the drum directly to the paper. This process is repeated for each color cartridge in the following order: Yellow, Magenta, Cyan, and Black. See Figure 7 The paper separates from the transfer www.rechargeasia.com
conditions. See Figure 8 In the fifth stage, the image is then fused onto the paper by the fuser assembly. The fuser Assembly is comprised of the upper heating assembly and lower pressure roller. The lower pressure roller presses the page up into the upper heating assembly which then melts the toner into the paper. This heating assembly is based on older technology. It uses a heat lamp
Figure 9
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and a pressure roller assembly and not the ceramic heaters that many machines now use. See Figure 9 OPC Drum Cleaning: The drum is cleaned after the image is transferred to the paper by the wiper blade. This part is fairly standard; the wiper blade scrapes the toner off the drum, and the recovery blade guides it into the waste chamber. These machines also have an erase lamp to remove any residual charges from the drum and allow the wiper blade
Figure 10
Figure 11
Figure 15
Figure 12
Figure 16
2) Remove the screw from the black end
on the tab as shown. See Figures 15 & 16 5) Remove the black and cap by prying up the tab to release it, press down on the lower contact plate and pry up around the bottom edges. The end cap will come free. It’s important to press the lower
to clean better. See Figure 10 Cartridge troubleshooting will be covered at the end of this article. Supplies required: Dedicated Lexmark X560 color toner (HY or LY) Dedicated Lexmark X560 color developer (HY or LY) Replacement chip (HY or LY) Dedicated OPC drum Drum cover Toner seal Developer seal Fill hole seal
Figure 13 cap on the contact side. See Figure 13 3) Remove the screw from the white end Figure 17
Tools Required Phillips head screwdriver Small common screw driver Jewelers screwdriver set Spring Hook Vacuum approved for toner 1) Remove the two springs from either side to the cartridge. The contact side is easier to remove if the cartridge is upside down. See Figures 11 & 12
Figure 14 cap. See Figure 14 4) Remove the white end cap by prying up www.rechargeasia.com
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Remanufacturing the Lexmark X560 Toner Cartridges
Continued
contact plate down so it does not become damaged. Two white gears will come off with the end cap. It is best to store them on their respective shafts as shown. See
Figure 22
Figure 26 sides of the mag. roller. See Figures 27 &
Figure 19
Figure 23 Figure 27 Figure 20 Figures 17, 18, 19 & 20 6) Remove the Single gear with the black axle as shown. Do not remove the 3 remaining gears as they are attached inside Figure 24 9) Remove the large Mag. roller drive gear.
Figure 28 28. 12) Remove the Mag. Roller support bearings from both sides. See Figure’s 29
Figure 21 the hopper. See Figure 21 7) Separate the two halves. See Figure 22 8) On the toner hopper, remove the magnetic roller clip by lifting up the 2 small tabs from the plastic shaft. Turn the contact towards the flat side of the mag. roller shaft and remove. See Figures 23 & 24
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Figure 25 See Figure 25 10) Remove the front auger drive gear so the bearing can be removed. See Figure 26 11) Remove the round bearings from both www.rechargeasia.com
Figure 29 & 30.
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need to re-use them. See Figures 32 & 33. 15) Clean out all remaining toner and developer. 16) Install the mag. Roller long shaft side
Figure 30
Figure 37
13) Lift the mag. Roller out by lifting it up Figure 34 first. See Figure 34
17) Install the support bearings on both sides of the cartridge. Make sure the tab on the bushing is set in its slot as shown. See Figure 38 Figure 31
fingers so they are contacting the flat side of the shaft and turn the whole assembly
from the short shaft side See Figure 31 14) Remove the Toner hopper sealing strip, and the developer chamber sealing strip. New seals are now available so there is no Figure 35
Figure 39
Figure 32 Figure 36
Figure 33
Figures 35 & 36 18) Install the round bearings on both sides of the Mag. Roller. See Figure 37 19) Install the front auger gear. Make sure it is installed correctly. It must mesh properly with the auger or print voids will occur. See Figure 38 20) Install the mag. Roller contact. Set the www.rechargeasia.com
Figure 40 until it fits in place. See Figures 39 & 40 21) Place a piece of paper across the developer chamber opening so it blocks the mag. Roller. Fill the chamber RECHARGEasia
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Remanufacturing the Lexmark X560 Toner Cartridges
with the dedicated developer. Remove the paper. The paper makes it simpler to fill the chamber by blocking off the mag. Roller.
Continued
(They will be filled at the end of these instructions in step 46) See Figures 43 & 44 NOTE: Do NOT mix the developer with the toner. They must be separate inside the cartridge for the system to work correctly.
Figure 47 Figure 41 See Figure 41 22) Clean the edge of the developer chamber opening with a cotton swab dipped in alcohol. Install the new seal. See
Figure 44 Place the toner chamber aside 24) On the drum chamber, remove the “E� ring from the contact or hub side of the
Figure 48 free cloth. See Figure 48 28) Remove the PCR cleaning roller, vacuum or blow any toner from the roller.
Figure 42 Figure 42 23) For low yield cartridges, fill the toner chamber now. Clean the edge of the chamber with alcohol and install the new seal. HY cartridges have two chambers so it is easier for them to be filled later. Both chambers should be filled at the same time in order to get the correct amount in each.
Figure 45 drum. See Figure 45 25) Pull the axle out from the gear side of the drum so that the inner drum ground
Figure 49 See Figure 49 29) Remove the two PCR/PCR Cleaning
Figure 46
Figure 43
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contacts are not damaged. See Figure 46 26) Remove the drum. See Figure 47 27) Remove the PCR and clean with a lint www.rechargeasia.com
Figure 50
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roller holders, carefully pry them up from the sides. Clean them with a cotton swab and alcohol. See Figure 50 30) HY cartridges have a seal and set of gears for the additional augers. Remove the seal and clean out any remaining toner. See
Figure 54
Figure 57
and alcohol. See Figure 54 34) Install the cleaned PCR/PCR
Figure 51 Figure 51 31) Remove the 2 screws and the wiper blade. Clean out any toner from the waste
Figure 58 Figure 55 Cleaning roller holders. See Figure 55 35) Install the cleaned PCR cleaning roller.
Figure 52
Figure 59
chamber. See Figure 52 32) Coat the wiper blade with your preferred lubricant and install. Install the Figure 56 See Figure 56 36) Install the cleaned PCR. Place a small
Figure 53 two screws. See Figure 53 33) Clean the PCR holders and PCR cleaning roller holders with a cotton swab
amount of new conductive grease on the black holder side. See Figure 57 37) Install the drum. See Figure 58 38) Install the drum axle from the hub side. See Figure 59 39) Install the E ring. See Figure 60 40) On the toner hopper, install the white auger gear as shown. At this point the remaining gears must also be set properly.
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Figure 60 If the cartridge is a HY the top 2 gears must point to the arrows on the cartridge as shown. For all cartridges on the lower half, the gears must be pointing to the arrow and gear as shown See Figure 61 41) Install the developer roller drive
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Remanufacturing the Lexmark X560 Toner Cartridges
Continued
tab locks in place. Install the screw. See
Figure 61
Figure 62 gear. See Figure 62 42) Place the two halves together. See
Figure 65
Figure 69 cartridge. See Figures 68 & 69 46) If you have a HY cartridge, fill the upper (Drum Unit) and lower (Toner) hoppers now. We have found it best to fill the upper hopper with Âź of the bottle and
Figure 66 Figures 64, 65 & 66 44) Install the white end cap and screw. Figure 70 the rest in the lower hopper. See Figure 70 47) Remove the old chip by prying out and lifting up on the black plastic holder. Remove the old chip from the holder and slide the new chip into the rails. Make sure
Figure 63 Figure 63 43) With the two gears placed on the black end cap. Install the end cap. Make sure the
Figure 67 See Figure 67 45) Install the springs on both sides of the
Figure 71
Figure 64
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Figure 68
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it snaps into place. See Figures 71, 72 & 73 48) Install the chip holder assembly onto the hopper. See Figure 74 49) Install the drum cover. See Figure 75
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Repetitive Defect Chart
Figure 72
Figure 74
Figure 73
Figure 75
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OPC drum 75.4mm PCR 28.3mm PCR cleaning roller 25.1mm Black & color Mag. roller sleeve 27.9mm 1st primary transfer roller 31.4mm Drive roller transfer unit 56.9mm Upper fuser roller 82.7mm Fuser drive belt 94.2mm Pinch roller fuser assy. 18.8mm Exit roller fuser assy. 43.1mm Exit pinch roller fuser assy. 31.4mm
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DCI / Jet Tec Achieve Blue Angel Certification DCI / Jet Tec are pleased to confirm that their remanufactured HP Q6511A toner cartridge has passed the Blue Angel testing. The German c e r t i fi c a t i on h a s b e e n running since 1978 and offers manufacturers the opportunity to show that their products have an environmental advantage. The label currently covers approximately 10,000 products in 80 categories. The certification is awarded to products which are more environmentally friendly than “mainstream” products. The tested products satisfy a vast range of requirements including the safety of the products and ensuring the product has minimal impact on the environment. The Q6511A laser toner was tested for certain requirements for each stage of its whole life cycle; from the use of the product; to its eventual disposal and recycling. The Jet Tec remanufactured toner showed more environmentally friendly properties than other manufacturers. Phil Sneath, Commercial Manager, stated “The Blue Angel certification was of particular importance to DCI / Jet Tec as we pride ourselves on our environmentally friendly processes. We currently manufacture to the environmental standard ISO 14001. Certification is a further endorsement of DCI’s commitment to manufacturing environmentally friendly products.” Along with the Blue Angel, DCI / Jet Tec have also achieved ISO19798 as official validation for the page yield on their remanufactured HP Q6000 range. This has been independently certified by TUV Rhineland. This accreditation is a method for calculating the average yield of a laser toner cartridge, measured in the number of standard pages. DCI / Jet Tec have now achieved a number of important accreditations for their laser toner products. This reflects the company commitment to ensuring products and production processes meet stringent environmental, safety and quality aspects. DCI / Jet Tec collect laser toner cartridges through their effective recycling schemes; in association with their sister
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company The Recycling Factory. Only those of the highest quality are remanufactured in the Lincolnshire based factory. DCI / Jet Tec has extensive tooling and manufacturing capabilities and a prestigious engineering background enabling them to design and build tooling and machinery for the remanufacturing process to ensure the very best techniques are used, achieving OEM results.
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Clover Facility Receives R2 Certification Clover Technologies Group announced that it has received R2 certification, the highest industry standard for environmental responsibility and safety. R2 Certification, also known as Responsible Recycling Certification, provides verification of Clover’s environmentally responsible, safe, and transparent management of toner cartridges, cell phones, and other consumer electronics. R2 Certification is facility specific and will be awarded to Clover’s Erie, Pennsylvania collections processing operation. Clover was recommended for this certification after successful completion of a rigorous third party audit of over 50 areas of operational and environmental performance. “The implementation of R2 at our Erie, PA processing center has been a significant step in Clover’s continuous improvement of our environmental impact and should serve as an example to our industry,” said Brian Regan, Executive Vice President of Clover Environmental Solutions. “It provides assurance to our customers and potential customers that we will responsibly manage their
materials all the way to their final disposition.” About Clover Technologies Group Clover Technologies Group is the global leader in providing businesses with total environmental solutions, including the recycling and remanufacturing of imaging supplies. Founded in 1996 and with an annual revenue of over $650 million, Clover is one of the fastest growing, privately held companies in the United States. Clover is also the world’s largest collector and recycler of cell phones, inkjet and laser cartridges. The complete line of Clover's quality toner and ink is available through leading office products distributors and resellers and marketed under a variety of private label brands. To learn more, visit us online at www.clovertech.com.
Christopher Povirk Joins Coates Toners R&D Former ICMI/ Nu-kote Research & Development manager joins Coates Toners R&D as Product Development Manager. Toner manufacturer Coates Toners has announced the hire of Christopher Povirk, who joins the company after 23 years with ICMI/ Nu-kote. A Chemistry graduate from Carnegie Mellon University in 1985, Povirk spent over 23 years with ICMI/ Nu-kote as a Product Development Chemist working in reprographic toners. He was involved in analysis, formulation, production scale-up and production/QC problem solving functions for copier, printer, MICR and color toners. Povirk will take up the position of Product Development Manager in the Toner Development Group, and will work on
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formulating new products and assisting in all phases of the technology. Paul Clothier, CEO, Coates Toners, commented: “We are excited to welcome Chris, and this is another step forward for us to further improve our R&D capabilities using his extensive knowledge base.” Larry Berti, CMO, Coates Toners, added: “In line with prior information recently released regarding the acquisition of the ICMI intellectual property, as well as the retirement of Ian Neilson, we are elated to bring someone with the background and capabilities of Chris Povirl into the Coates Toners family. Chris will ensure the IP acquired from ICMI will transfer perfectly to our process and former ICMI/ Nu-kote customers can rest assured they will be receiving the same high quality, consistent products formerly received from ICMI/ Nu-kote.”
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MSE Releases Intelligently Re-engineered Replacement Cartridges for the CP1025/M175 Printers Micro Solutions Enterprises (MSE), the industry leader for Intelligently Re-Engineered™ cartridges, is pleased to announce the release of the CE310A, CE311A, CE312A, CE313A cartridges. The CP1025 and M175MFP printers are sure to be big sellers for small business and home users. They are the lowest price color printers ever from HP and are being heavily placed in big box retail everywhere. Says Luke Goldberg, SVP MSE global “because of the low OEM street prices for these cartridges dealer margins will be tight but we still see great opportunities for this model because of very high operating CPP costs. We feel this will create customer pain points that our dealers will address with a high quality aftermarket alternative.” MSE is pleased to announce that these items are now readily available to ship. MSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” as applied to remanufactured printer consumables which is a protocol that
employs patented technologies, proprietary processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania. For more information, please visit www.mse.com
Static Control Achieves Milestone in Technology, Releases Industry’s First Color NeverTAB PCR Static Control has introduced the first ever NeverTAB™ PCR for color toner cartridges. NeverTAB™ PCRs prevent toner additive build-up (TAB) and print defects due to TAB. “This is what the industry has been waiting for the past 20 years,” said Ed Swartz, CEO and founder of Static Control. “Our engineers – the best in the industry – have worked for years and we have invested aggressively to develop this revolutionary technology, because our customers need this product to compete and to grow.” TAB is the toner additive build-up that is embedded into and on the surface of the PCR during the cartridge life. On color PCRs, it appears as a colored build-up. On monochrome PCRs, TAB is a whitish-gray film. 54
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TAB creates an insulator barrier that stops the PCR from uniformly charging and discharging the OPC drum. This barrier results in print defects such as backgrounding, hazing and streaking. The NeverTAB PCR from Static Control does exactly what it says. It never TABS. The new color NeverTAB™ PCR from Static Control (NVRTABPCR-H1525) can be used in cartridges for more than 30 color printer applications worldwide. Static Control plans to release a full line of NeverTAB PCRs for a full range of monochrome and color applications. Product Codes: Monochrome NVRTABPCR-H12OS NVRTABPCR-H1505 NVRTABPCR-4KOS NVRTABPCR-9KOS www.rechargeasia.com
Color NVRTABPCR-H1525 NVRTABPCR-HP46 About Static Control Static Control is the global leader in aftermarket imaging and remanufacturing t e c h n o l o g y. O f f i c e s a r e l o c a t e d worldwide and all research, development, manufacturing and engineering takes place at their Sanford, North Carolina, USA world headquarters. Currently, Static Control manufactures in-house over 8,000 imaging products and supplies over 15,000 imaging products to the aftermarket industry. For more information regarding this and other Static Control projects, contact a Static Control sales representative: • Visit: www.scc-inc.com • Visit: www.scceurope.co.uk
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ILG Releases ‘Color Certified™’ Cartridge Certification System ILG unveils a breakthrough system, The COLOR CERTIFIED™ Cartridge Certification to the color OEM alternative, including ILG’s JUMBO COLOR® line. Color Certified™ Cartridges are designed to provide highly reliable cartridges required in the demanding color environment. ILG is one of the largest cartridge manufacturers in North America and is generally recognized as the quality leader in the most challenging segments, such as color and extended-life cartridges. This initiative provides Color Cartridge providers with a certified cartridge solution for color applications. ILG’s COLOR CERTIFIED™ Cartridges Improve Color Quality Tested and certified with stringent color match testing system, the Color Certified™ cartridges include exclusive color-formulations
that have been co-developed by ILG and leading component manufacturing partners. These formulations provide excellent print output performance from start to finish. ILG’s pro¬prietary cartridge designs include robust components that are specifically formulated to avoid wear over the life of the cartridge. This proprietary formulations improve color quality resulting in smooth color transitions and vivid color output resembling OEM color. Stringent Certification testing protocols: Full Life Yield Testing ILG’s commitment to yield performance through testing ensures that stated yields are met. Yields are based on 5% page coverage, and the testing is done using the ISO 19758 testing protocol for color cartridges. Environmental Testing
how the cartridge will perform in 3 different environments. The environments (Low-Low, High-High, and ambient temperature) give ILG engineers the view of all possible variations that may be used in a print environment with these cartridges. Production Run Testing ILG commitment to excellence can be realized in a stringent quality control system that ensures product consistency and reliability. ILG adheres to rigorous core selection criteria and inspects all imaging components to ensure compliance with enhanced specifications. The ILG production process includes 100% post-testing and continuous auditing. Additionally, each production lot is sampled for field performance and reliability by destructively testing samples to ensure compliance with all product and process specifications. ILG has added additional proprietary color testing protocols to ensure quality performance in such high performance areas as depleting, and full color bleed printing. The COLOR CERTIFIED™ logos will be applied to and used to identify ILG’s exclusive HP JUMBO COLOR® line as well as other HP OEM alternative color product lines that have passed extra levels of quality testing assurance from ILG’s engineering group. In addition, ILG’s color cartridges incorporates the Smart Color System™, a technical advancement and engineering system utilized to enhance the overall color quality and performance. For more information about ILG, please visit www.ilglaser.com
ILG puts all cartridges through environmental testing that measure
Faroudja Offers Samsung Universal Toner Faroudja Toner has released a universal toner for Samsung monochrome engines. “This is a very versatile, very high quality toner that works for a range of black Samsung engines,” explained Marketing Director Tim Farrell. “This is probably the best Samsung monochrome toner on the market today.” The pricing is very reasonable, and the toner itself is available in both bottles and bulk 10 kg bags. Faroudja Toner
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additionally stocks monochrome toner for Hewlett-Packard, Brother, Dell, Xerox Phaser and supplies a wide range of parts and recharging tools. For more information about Faroudja Toner, please visit: www.faroudjatoner.com
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Static Control Announces Chips, Toner and Components for HP® CP1025 Color Cartridge Static Control has introduced dedicated Odyssey®color toner and components to remanufacture cartridges used in HP®’s popular LaserJet® Pro CP1025 desktop color printer. These small, lowcost printers are sold worldwide and have high replacement rates, which mean profitable opportunities for cartridge remanufacturers worldwide. Static Control has Odyssey toners, universal chips, seals, shipping protectors and the tools and fixtures needed to remanufacture the HP CP1025 toner cartridge. Replacement drum unit chips are available now. OPC drums and shipping protectors will soon be available to remanufacture the drum unit. HP CP1025 Cartridge Part Numbers: CE310A, CE311A, CE312A, CE313A Static Control Product Codes: HP1025-26B-COS, HP1025-26B-MOS, HP1025-26B-YOS, HP1025-30B-KOS HP1025DUCHIP – Dedicated replacement chip U32CHIP-C – Universal replacement chip for HP CP1025, CP1525 & CM1415 MFP-cyan cartridges
U32CHIP-K – Universal replacement chip for HP CP1025, CP1525 & CM1415 MFP-black cartridges U32CHIP-MA – Universal replacement chip for HP CP1025, CP1525 & CM1415 MFP-magenta cartridges U32CHIP-Y – Universal replacement chip for HP CP1025, CP1525 & CM1415 MFP-yellow cartridges HP1320FMHCAP – Foam hopper cap HP26FMHCAP – Foam hopper cap HP26RISEAL – Rigid insertable seal for the HP 2600 and qualified for the CP1025 HP1025THSHPROT – Toner hopper shipping protector for the HP CP1025 HP1025HEJIG – Hopper entry jig HP1025DBSPACER – Doctor blade spacer tool for HP LaserJet Pro CP 1025 cartridge HP26HETOOL – Hopper/Waste bin entry tool for HP2600 For more information contact a Static Control sales representative: Visit: www.scc-inc.com Visit: www.scceurope.co.uk
Jadi Introduces Bio-based Chemical Toner Jadi Imaging Technologies, a leading wor ld-c lass toner manufacturer, is pleased to introduce the world’s first bio-based chemical toner - more specifically known as the Palmotone chemical toner. The brand name Palmotone is a registered trademark of Jadi which stands for palm oil toner. The first product released under the Palmotone chemical toner series is developed primarily for use in HP® CP1215/ 1515/ 1518 and CP2025/ CM2320mfp series printers. Compared to standard chemical toner made from fossil fuel, the Palmotone chemical toner is incorporated with natural components derived from palm oil, thus making it more environmentally friendly towards the environment. In addition to being greener, the Palmotone chemical toner is able to deliver excellent print performance and quality equivalent
to original toner. Patent application for Palmotone chemical toner is currently underway. For more information and samples, please contact us at sales@jadi.com.my.
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UNINET ABSOLUTE COLOR TONER & COMPONENTS FOR KYOCERA FS C5150
UNINET APPOINTS MARK McGOLDRICK AS WESTERN REGIONAL SALES MANAGER
Los Angeles, CA - UniNet launches the release of Absolute Color® toner, and key components qualified for use in the Kyocera FS C5150 laser printer. This printer is one of the new generations of color laser printers from Kyocera. Rated at 23 ppm in both black and color, this printer also includes duplexing features and 600 x 600 dpi print resolution. Printer cartridges (TK-580/582) are rated at 3,500 pages for the black and 2,800 pages for the colors.
Los Angeles, CA - UniNet proudly announces the expansion of its sales force with the appointment of Mark McGoldrick as Western Regional Sales Manager. In his position, Mark McGoldrick will lead the sales efforts relating to the U.S Western Region including the Los Angeles and UniNet international sales department to foster UniNet’s continued growth. Mr. McGoldrick is a toner remanufacturing industr y professional with over 15 years of experience in sales and management. His last position held was National Sales Manager at Oasis Imaging Products. Nestor Saporiti, UniNet President and CEO commented, “We are delighted to have Mark McGoldrick joining the UniNet family. Mark’s extensive experience, coupled with his close relationships built with several key clients has brought tremendous value to our company. Mr. McGoldrick is very well known and respected in the imaging industry, and I am confident that he will continue supporting the needs of remanufacturers and servicing the growing demand for UniNet solutions in the region.”
UNINET X GENERATION COLOR TONER & COMPONENTS FOR BROTHER HL-4570, 4150, 4140, TN315/325 Los Angeles, CA - UniNet proudly announces the launch of X Generation® color toner and components qualified for use in the Brother HL-4570, 4150, 4140 color printer series. This 30 ppm outstanding printer is the faster color laser printer sold by Brother. It is targeted at small businesses and workgroups where color printing is needed at an affordable cost. It also features 2400 x 600 dpi maximum print resolution, duplexing, and wireless printing. OEM cartridges are supplied as a standard yield (TN310) version and a high yield (TN315/325/395) version. Drums are a separate item.
For further information, please contact UniNet at + 1 (424) 675-3300 or visit www.uninetimaging.com
UNINET X GENERATION COLOR TONER & COMPONENTS FOR HP M551 Los Angeles, CA - UniNet introduces X Generation® color toner and components qualified for use in HP M551 printers. The newly released HP LaserJet Enterprise 500 Color M551 laser printer is rated at 33 ppm with 1200 x 1200 dpi print resolution. This printer is designed for the business and graphics arts arena, and its engine is based on very popular but the older CP3525 printer model. Toner cartridges are similar in design, but they are not interchangeable, however, many of the cartridge parts are compatible. Toner cartridges are rated at 5,500 and 11,000 pages for the black and 6,000 pages for the colors.
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Message from the Publisher 二月， 年复一年，我们《亚洲再生业》杂志又伴随着广大读者和客户翻开了新 的一页。 就在这样周而复始的循环里，影像耗材后市场获得了不断的发展和壮 大，兼容耗材不再局限于跟随 OEM 的脚步，而是登堂入室正式和 OEM 站 在了同一竞争的舞台。在过去的一年里，我们见证了耗材后市场企业取得的 一个又一个的成就，正如国际专业市场调研机构 IDC 在其硬拷贝市场调研 报告里写道的那样，在影像耗材领域，OEM 正面临来自后市场企业的严峻 挑战。 但是我们也不得不指出，耗材市场的竞争似乎并没有因为后市场企业的 不断进步而减缓 ：三星、爱普生、惠普先后提出将在今年完成旗下系列产品 的固件升级，固件升级后打印机产品特别是芯片将不再识别非 OEM 的耗材产品 ；另外 OEM 还在其推出的新 的打印机产品中不断的植入全新的限制通用兼容耗材使用的技术。最为明显的是在 2011 年许多由 OEM 制造 商设计的仿照兼容耗材产品理念的型号产品大行其道，爱普生的外挂墨盒供墨装置，理光可再灌粉成像卡盒 装置等等，这些产品预计将在今年更多的涌现出来。而就耗材产品知识专利技术所产生的相关诉讼也依然是 OEM 与兼容耗材企业之间最频繁的博弈领域。 大河汤汤，逆水行舟，不进则退，无论兼容耗材企业还是 OEM，在市场无情的竞争当中都只有不断的完 善提高自己，才能在激烈的竞争大潮之中站稳脚跟，取得客户和市场的认可。因而，只有能够真正的我们相信， 随着兼容耗材企业实力的不断强大，兼容耗材技术的日新月异，兼容耗材环保经济的根本性优势将在未来得到 更全面的体现。 最后，再次提醒您，为了更好的服务于广大耗材行业同仁，更好的为影像耗材发展做出应有的贡献，亚 洲再生业现推出企业黄页服务，企业黄页能够将您的信息更快更准确的传递给同行业的目标客户，并能为您优 先一步寻找到可靠的合作伙伴，同时，我们还推出每期杂志的免费在线浏览服务，只要您定期关注我们 www. rechargeasia.com 的网站，您就能获得您所需要的第一资讯。
执行编辑 刘师同
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New Chips Recycling Program Expands New Area of Consumables Industry
全新芯片回收方案开拓耗材回收新领域 2011 年利盟首次提出固件升级方 案，随后三星、惠普等打印机原始制造 商分别提出对使用该品牌的打印机进行 固件升级。但当客户进行固件升级后， 才会发现打印机芯片只认原装耗材了。 原装厂商的这种在芯片上的技术垄断行 为，给兼容、再生耗材厂商带来极大的 挑战，座等待毙？将无法经营再生耗材 生意。奋起而战，又将面对芯片加密技 术难题而困难重重。然而，珠海艾派克 微电子有限公司凭借自己多年的技术积 累，提出了全新的芯片回收方案，对于 OEM 厂商试图通过固件升级实现耗材 垄断的妄想，给予了积极的回应和应对 措施。 珠海艾派克微电子有限公司是打印 兼容耗材芯片设计、研发、生产、销售 于一体的供应商，专致力于为兼容耗材 行业提供最全的芯片解决方案。面对同 质化日趋严重的市场竞争，艾派克的创 新精神为行业突破了一个又一个的难题。 一、Unismart 激光芯片创建系统—独 立知识产权产品 2008 年艾派克推出激光芯片创建 系统，它是一种集烧录、复位、测试多 型号芯片功能于一体的智能盒，涵盖了 HP、Canon、Lexmark、IBM、Dell、 Samsung、Xerox、Epson、Minolta、 Ricoh 等绝大部分品牌。 激光芯片创建系统由智能盒和芯片 构成。智能盒预先植入多种程序和数据， 可完成多型号芯片的烧录、复位、检测 操作。此外，可以实现远程固件升级， 同时还具备写、检、计数、测试芯片型 号等多重功能。芯片是一种预先烧录有 加密程序的半成品，可由，智能盒烧录 成多种不同型号的芯片。 目前，激光芯片创建系统已覆盖了 95% 以上的主流激光产品型号，对于同 一技术平台的新品型号只需一周即可退 出对应的芯片，同时艾派克根据市场需 求，对产品的软硬件不断升级优化，继 而推出的激光芯片十路烧写仪及新增的 点数化功能都得到了市场的广泛好评！ 二、全新“回收方案”引领环保潮流 2010 年 10 月，艾派克推出耗材芯 62
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片全面回收方案。此回收方案不仅包括 对原装芯片的回收利用，更有针对第三 方耗材芯片的回收方案。 1.OEM 芯片复位方案 对 原 装 芯 片 的 回 收 利 用， 是 兼 容 厂商们的迫切诉求，但绝大部分使用过 的 OEM 芯片，因技术障碍而难以再利 用。除了回收耗材数量和后期工艺上的 难度外，最主要的瓶颈就在于原装芯片 的复位难度。艾派克凭借其在芯片加密 技术上，累积的强大的技术研发平台， 自 2008 年开始投入对原装芯片复位技 术的研发，历时 2 年之久，在协议分析、 内部逻辑电路分析等众多技术难题上取 得了巨大突破。 目前艾派克的原装芯片复位方案， 在产品线覆盖率上达到 95%，主要品类 包括：Epson 喷墨系列、Canon 喷墨系 列、HP、Samsung 激光产品。该系列 原装芯片复位方案除了具备回收成本更 低的优势外，其品质更可媲美原装。专 利方面，通过保持 OEM 芯片复位前后 的区域和型号的一致性，有效的规避了 专利风险。 2.OEM 芯片替代方案 绝 大 部 分 OEM 芯 片 可 采 用 以 上 介绍的复位方案，但还有一小部分的 OEM 芯片因为技术或者初次使用过程 中的损坏，而无法继续使用或达不到复 位要求，针对这种情况，艾派克提供了 OEM 替代芯片解决方案，即采用艾派 克的原装尺寸可替换芯片。 目 前 艾 派 克 的 OEM 替 代 方 案 覆 盖 的 品 类 已 有：Lexmark, Epson, HP, Canon, Samsung 等几大原装系列产品。 且此类芯片除了尺寸上与原装一致，品 质上更是毫不逊色，附带的夹具，也使 得安装使用更加方便，因此也获得了很 多墨盒、成像卡盒厂商的钟爱。 3.Unismart 芯片复位方案 目前绝大多数第三方耗材芯片都是 跟随了原装的只用一次的惯例。而艾派 克 的 unismart 芯 片 复 位 方 案， 创 新 的 将第三方耗材也做到了可回收和循环使 用，既环保又降低了芯片使用成本，成 为唯一可以回收和循环使用的第三方替 换芯片，此举可谓兼容市场一次革命性 www.rechargeasia.com
的创新！不负重望，Unismart 激光芯片 创建系统目前已广泛流通和应用于兼容 耗材领域。 4. Unismart 突破性的创新 Unismart 突破性的创造理念和独特 的产品特性能为客户创造多种利益。首 先，Unismart 芯片可改写、可回收、可 循环使用，经济环保的特性可为客户创 造最大化的经济效益。其次，Unismart 具有打印机测试功能，让客户远离高成 本芯片测试用打印机，同时，相同规格 的 Unismart 芯片可被烧录为 100 多种 不同型号的芯片，只要硬件没有损坏， Unismart 芯片可以被重写和复位高达 1000000 次，最大化降低客户的生产成 本和库存风险。另外，Unismart 操作简 单 方 便， 写、 改 速 度 高 达 1000-1500 片 / 小时，普通工人无需培训即可操作， 大幅提高工作效率。 Unismart 作 为 艾 派 克 独 立 研 发， 具有专利保护的自主知识产权的产品， 在 多 个 国 家 申 请 了 专 利， 并 注 册 了 Unismart 商标，最大限度的保障客户的 利益。 2010 年，艾派克此项目获得珠海 市科学技术进步一等奖。这是该项目第 三次荣获殊荣。 利盟、三星利用芯片固件升级及韧 体触摸，阻止兼容再生耗材的发展，但 市场的发展规则是合理有利于竞争，哪 家想独自垄断市场，最终就会退出市场。 当年，惠普也是为了阻止兼容耗材的使 用，在机器上对于芯片进行了技术改造， 该打印机不能使用兼容耗材后，打印机 销量锐减，惠普放弃了这种做法，打印 机又得到了销量，实践证明，市场经济 只有双羸才会有发展。 耗材芯片回收方案，不仅仅是一个 绿色环保的经济方案，而是一条兼容行 业发展的新途径，兼容耗材行业未来的 发展壮大，还需要更多企业的积极参与， 在技术、服务等各个层面还需要全面的 提升，方能为社会的可持续发展，为兼 容行业的长远发展，更为企业自身的百 年大业打好更坚实的基础。
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Vigilance in the Consumables Industry
耗材行业中的“有心人” ——记北京伊派杰科技有限公司总经理肖大林 北京伊派杰科技有限公司总经理 肖大林。2001 年创业，从事联想、兄 弟激光打印机再生耗材的开发和生产。 2004 年 深 入 彩 色 成 像 卡 盒 的 研 发。 2008 年完善了网络订单系统，拓展了 销售渠道，使一个小公司在他的有心经 营下，建立了品牌，树立了形象，扩大 了发展，并在业界留下良好的声誉。 寻求发展 1998 年刚大学毕业的肖大林没有 急于找工作，这个从重庆走出来年青人 决定北上寻求发展。到北京后，他做过 彩票、做过联想的销售代理，有心的他 在工作时，不仅在从事一份职业，而是 寻求如何做得更好。他做彩票时，研究 了彩票的系统开发，他做联想品牌的销 售时，调研市场上耗材的行情，这些努 力，对于他后来创业起到了很好的铺垫 作用。 2001 年联想经过大规模的重组后， 打印机产品以 19.4% 的市场份额跻身市 场排名第二，形势大好超出了人们的预 料，机器卖得快，卖得好。但是耗材供 不应求。 肖大林看到了发展的机遇，他开始 了创业。 网络帮上忙。开始市场上很难找到 联想、兄弟牌的墨粉，他就购回了惠普 黑粉，结果打印出来是一张黑纸。正在 为难之时，一天，他在雅虎网上搜索看 到“Toner”单词，引起了他的注意， 这个词正是他要找的“墨粉”。忐忑不 安的他第一次用 E-mail 给老外发了一 个电邮，不久，就收到了从香港发来的 快递，里面是 2 支样品，他如获至宝， 小心翼翼又满怀期待的将粉灌进了成像 卡盒，打印出一张很清晰字迹的文档， 效果很好，他太高兴啦！终于看到了希 望。 决定冒一次风险。老外卖墨粉起订 量 1 吨， 当 时 公 司 全 部 资 产 加 起 来 有 20 多万，1 吨墨粉的价钱基本相当于公 司的全部资产。能成功吗？做出产品卖 得出去吗？带着疑惑，他向老外下了订
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单。 一天电话响了，墨粉货到了，1 吨 墨粉是多少？没有量的概念，当他看到 像小山一样堆在那里的墨粉，傻眼了。 后来司机把面包车的后座拆了，跑了 几 趟， 夜 幕 降 临 时， 才 把 这 批 货 物 运 完。他虽然心惊，感觉还不错，像中了 五百万，心中盘算着，要发财了，赚钱 的机会来了？ 风险后的成功。但现实总没有想象 的美好。墨粉还没卖出去多少，客户就 反映，粉灌进去后，机器不能正常运转 了，退货很严重。第一次见到墨粉多， 又惊又喜，这回看到退回的墨粉，又惊 又怕了，公司的钱全投入了，意味着什 么？心急如焚的他，急于找到解决的办 法。于是他在市场上收购了几十个同型 号的成像卡盒做试验，一遍又一遍地分 析、检测、总结，终于找到了墨粉阻力 大的原因。当将 1 吨的墨粉消化掉后， 他和他的团队从耗材的新手，变成了行 家。经几年的努力，当初冒的风险现在 有了收获。目前公司不仅做常规的黑色 成像卡盒，还做起了彩色的粉盒，公司 也在一步一步走向了发展。 善于抓住机遇，勇于挑战，寻求发 展是肖大林经理走向成功的第一步。 建立品牌 肖大林经理创建公司时，就认为公 司要发展，一定用品牌立足于市场，品 牌意味着公司做事理念。肖总认为：伊 派公司的品牌核心理念是诚信经营。 诚信经营体现在做事负责任的态度 上。这个行业中小企业居多，问题也多， 伊派的产品在送给客户时，当遇到本公 司产品出现的问题，会如实帮助客户解 决，当遇到不是本公司产品，也会有相 当的耐心，帮助客户解决问题。这是取 信客户的基本品质，否则，企业不可能 做得长久。 其次诚信经营表现在做人上。利益 是有诱惑的，有公司换些便宜的配件， 利润很可观，可以翻倍增长。肖大林从 来不做这样事情，他认为，有些东西比
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挣钱更重要，取信客户会使我们走得远， 伊派的产品经营了 10 多年，价格没有 变过。肖总说，“我只赚我那部分利润 就可以了，诚信是我做事的原则。”这 个原则使公司稳步地前进着。 “品牌”的诚信，羸得了客户的信 赖，这是公司走向成功的基石。 扩大发展 肖 大 林 的 有 效 经 营， 使 公 司 发 展 了，肖总利用做过彩票网络开发的经验， 2008 年完善了耗材网络订单系统，拓 展了销售渠道，市场越走越宽。目前公 司在全国有销售网点，伊派的产品也遍 布了全国各地，并走向了国外市场。 “良好的声誉”是肖总追求的目标。 他说，总想着自己的那点利益做下去， 没什么意义，要让整个行业好起来，规 范起来，这是他的惦念。 2008 年肖大林根据市场上南北方 耗材企业问题，决定在北方建立起耗材 配件物流平台。为南方的厂家开拓北方 市场提供帮助，也为北方的耗材企业减 少库存和费用支出，提供方便，为大家 办了件好事。物流平台占地 400 平米， 配有专人管理，并利用网络进行管理。 这些全部是肖总提供的。 北京伊派杰科技有限公司不属于大 公司，但在肖大林的领导下，伊派杰建 立了品牌，诚信经营，羸得客户，公司 一路走来，稳步前进。他不仅管理好自 己的公司还关注行业的发展，他没有太 大的利润，但他用心做着事业，坦诚地 做人，他的善举得到了大家称赞，留下 的好名声比什么都重要，这不就是一个 成功企业家的足迹吗？
FEATURE ARTICLE / 专题文章 RECHARGEasia
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2012 AIF Lost Angeles: Your Best Choice
2012 年美国洛杉矶展：进入美国成熟耗材市场的最佳桥梁 日前，亚洲再生业正式对外宣布在 2012 年，将面向全球 影像耗材行业推出三大展会：2012 年 4 月 18 日 -20 日北京 国际办公设备与数码影像展，2012 年 9 月 13 日 -15 日中东 东南亚（印度尼西亚，雅加达）办公耗材展，2012 年 12 月 6 日 -7 日美国洛杉矶国际办公耗材影像展。三大展会的推出， 标志着由亚洲再生业主导建立的全球影像耗材行业交流平台 的初步完成，它将沟通世界各个角落的影像耗材行业的同行， 跨越激光喷墨，打印复印，桌面大幅面等不同办公影像产品 领域，从而更好的推动影像耗材行业的进步和发展。未来该 平台将为沟通不同区域影像耗材企业和组织之间的合作与交 流提供最佳的服务窗口，并成为行业内最为耀眼的展会品牌。 这三大展会将针对不同区域客户，在全球实现以点带面的覆 盖优势，以主要影像耗材市场为目标，吸引来自不同国家和 地区的影像耗材行业的生产商和经销代理商，真正让您做到 无需奔波就可以最为方便快捷的找到自己最为合适的耗材贸 易伙伴。 而其中最值得一提的是 2012 年 12 月 6 日 -7 日美国洛 杉矶国际办公耗材影像展是亚洲再生业 4 年之后，为全球耗
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材企业进入美国市场搭建的优秀交流平台。可以说 12 月的美 国洛杉矶展会是顺应当前耗材企业开拓美洲市场的需求而生 的，展会将通过吸引欧美市场现有成熟的购买力，来实现所 有展商和客户的利润最大化。特别是对于中国国内许多以出 口为主导，目标市场为欧美的企业来说这无疑是开启了一扇 方便之门。 1、为什么选择美国市场，选择洛杉矶？ 对于广大影像耗材企业，特别是兼容后市场耗材企业来 说，美国市场拥有者最为成熟优渥的市场环境。美国是兼容 耗材开发较早的市场之一，许多全球知名的兼容耗材生产企 业就诞生于这里，而洛杉矶可以说是美国影像耗材市场的中 心。而众所周知的是美国消费者与其他国家和市场区域相比， 对于兼容耗材持有更为宽容和支持的态度。而美国政府也制 定了许多优惠政策，鼓励和推动兼容耗材市场的发展。因此， 美国市场成为全球耗材企业最为趋之若鹫的选择之一。2012 洛杉矶展的召开将为所有希望进入美国市场的企业搭建一个 进入美国市场的最优平台。
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2、12 月对于您开拓美国市场意味着什么？ 由于美国市场独特的文化习惯，12 月对于美国民众来说 是集中采购和购买的时机，圣诞节前后无论是公司、企业、 组织甚至到普通民众都会开始集中的大规模的购买活动，一 方面为来年做准备，另一方面也为了博得来年兴旺发达的彩 头。事实上，很多企业会在这个时候制定来年的财政计划， 这个时候是企业进入美国市场的最优时机，特别是以出口为 主导的外向型企业，特别需要抓住年末这个采购高潮的时机 来推广自己的产品。 3、加入 12 月美国洛杉矶耗材展您能获得什么？ 12 月洛杉矶耗材展作为亚洲再生业 2012 年的重点市场 项目，我们会展会定制了多种特色服务，特别是针对美国本 土的观众和买家组织。届时，将有来自美国各地的知名企业 参与其中，使您足不出户，就能与美国当地的知名企业洽谈 商务合作。另外我们还将邀请知名专家，为您的企业和产品 更好的进入美国市场出谋划策，让您的企业品牌在美国市场 获得更大的市场发展空间。 为更好的提高展会的影响力，亚洲再生业将同步展开展 会的全球推广活动，当前订展还将能够享受到多种特别的优 惠价格以及打包服务，您实在不应再继续犹豫了。美国成熟 的耗材市场机遇正在这里等待着您的到来！
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2011 OA Printing Supply Market Inventory
2011 年 OA 打印耗材市场盘点 回顾 2011 年的打印耗材市场，无 可否认的是这个市场不断成熟，并且渐 渐向消费者的意愿靠拢，厂商一直奉行 的“以墨养机”策略也在缓解，加上打 印机需求的增加，2011 年中国整体打 印耗材市场将同比增长 11.2%，似乎一 切都向着好的方面发展。而另一边厢， 兼容耗材虽然还是处处受到原装耗材挤 压，但是在 2011 年兼容耗材销量同样 是增长不少，而且已经逐渐形成了稳固 的市场格局，整个市场也越趋规范化和 规模化。 在笔者看来，在接下来的 2012 年， 原装和兼容不应该是水火不相容的两个 对立面，它们应该是相互相成，互相补 充的产品，这样的耗材市场才得以发展 得更好，而从 2011 年的耗材市场我们 也逐渐看到一些水火也相容的苗头。 一、原装耗材市场拼命降 （一）颠覆规则，原装耗材进入低 成本时代 1、原装墨盒低价直逼兼容耗材 如果说 49 元的原装墨盒还不足以 震撼兼容墨盒，那么 29 元（实际售价 25 元）的低价就足以让兼容墨盒措手不 及了。在今年下半年爱普生继 49 元墨 盒之后推出 29 元低价墨盒，这个售价 与格之格、天威等知名品牌墨盒售价已 经相当接近，它符合了消费者的低价消 费心理。
系列的 703 大容量墨有过之而不及。爱 普生、佳能之后，利盟在新品 Pro 209
执行“低打印成本”策略，那将对兼容 耗材带来更大的冲击。
中推出 39 元墨盒，单页打印成本低至 0.08 元，成本之低超越前者。 2、原装可连供、可灌粉 一直以来，兼容耗材中的连供系统、 灌墨 / 粉都被认为不正当的做法，是破 坏打印机的严重行为。然而，就是这种 不被认同的做法在 2011 年却被打印厂 商 正 名。 首 先 是 爱 普 生 L101 和 L201 带着它的外挂墨仓出现，而这个外挂墨 仓就是我们常说的连供系统，使用外挂 墨仓的打印机黑色单张成本不到 0.02 元，彩色不足 0.05 元，成本之低与改 装连供系统无异。其次，是理光于 10 月底首家推出了可以灌粉的激光打印机 和一体机 SP100 系列，灌粉也间接得 到了正名。 虽然很不情愿，但是原装耗材低成 本时代还是在 2011 年提前来到。我们 看到，无论是原装厂商之前一直坚持的 “以墨养机” 策略还是不能容忍的供墨、 灌粉行为，在这一年里都有了新的突破， 低于 0.1 元的单页打印成本标志着“以 墨养机”的时代逐渐远去，而供墨、灌 粉行为的“被正名”也说明了在兼容耗 材的侵蚀之下，原装耗材不得不“自打 嘴巴”，走入低成本时代。 （二）污染让激光耗材陷入危机 1、喷墨耗材格局明朗 2011 年，喷墨打印机耗材市场开 始呈现明朗的局面，以往曾出现的一些 小品牌逐渐退出市场，惠普、爱普生以 及佳能三足鼎立的格局稳固下来。并且 随着低价原装墨盒的出现，兼容耗材的 侵蚀速度也开始缓慢下来，笔者相信在 接下来的 2012 年，倘若三大品牌继续
此外，在 2011 年，学生打印机市 场的迅速发展以及照片打印机的普及， 让整个喷墨打印机市场涣发新的生机， 从而也带动了喷墨耗材的持续增长。与 此同时，商务喷打特别是商务喷墨一体 机也令喷墨耗材有了更多的增长空间。 2、激光耗材格局复杂 与喷墨耗材稳步发展不同，激光打 印耗材在 2011 年面对着更多的挑战。 首先，与喷墨耗材三足鼎立的格局不同， 激光耗材市场呈现的是相对复杂的格 局，这主要因为原装与兼容之争在激光 耗材领域中更为激烈。我们知道，虽然 从单页打印成本来说，喷墨并不会比激 光便宜，但是从原装耗材的购买成本来 看，激光耗材往往就高很多，如一个原 装硒鼓至少要 400 元，一个原装粉盒也 要 200 元。
爱普生 29 元墨盒
所以，在原装和兼容的面前，大批 的消费者毫不犹豫地选择了 29 元的原 装。继爱普生之后，一向沉默的佳能更 是做到了“一鸣惊人”之举，88 元 800 页大容量墨盒让用户体验到实实在在的 超低单页打印成本，比起惠普“惠省”
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爱普生外挂墨仓
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便宜的兼容耗材
面对如此高的购买成本，更多人在 二次更换耗材时选择兼容耗材，如选择 购买兼容硒鼓甚至是灌粉。因此，在激 光耗材市场里，原装和兼容竞争更加激 烈。其次，彩色打印成本的居高不下， 让激光耗材出现了黑彩严重失衡，彩色 商务迟迟难以普及；最后，随着绿色环 保这些关键词被重视，激光耗材污染的 问题也表露无疑，其中碳粉就是最大的 污染源，它不仅给人体造成危害，同时 也给环境带来一定的污染。当这样的问 题被提出后，没有污染问题的喷墨耗材 就要比激光耗材吃香。 总的来说，在 2011 年里，喷墨耗 材市场格局已经逐渐明朗，原装和兼容 耗材也开始向大家所期待的互补局面发 展，而相对的激光耗材市场格局就
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MARKETING / 市场动态 RECHARGEasia
2011 年 OA 打印耗材市场盘点
续
比较复杂，原装和兼容竞争还是难分难 解，甚至在某种情况上兼容耗材占了较 大的优势。 二、兼容耗材市场喜忧参半 （一）兼容耗材前景可观 1、兼容耗材争得平等 在 2011 年里，对于兼容耗材市场 来说最利好的消息莫过于，爱普生对天 威耗材专利发起无效申请被驳回，天威 连供专利一个全部有效，另一个 6 项保 护条款中维持 4 项有效。这样，两项相 关天威连供专利，皆被判定维持有效的 专利权，具备一定的专利稳定性。从这 件事情中，再次证明虽然专利侵权可以 成为对付通用耗材的武器，但是这个武 器所起到的作用远不如当初，兼容耗材 市场发展到今天，终于争到了与原装耗 材“平等对话”的机会。 2、危机变转机 2011 年，中国市场呈现出来的局 面是：工资收入并未大幅上涨，但物价 涨却大幅上涨，普通民众的购买力进一 步下降。在这样的危机之下，更多的采 购用户想方设法地省钱，而他们在力争 节省打印成本中发现兼容耗材确实能大 幅降低办公成本，因此纷纷将省钱的目 标转移到兼容耗材身上。所以，即使在 低迷的经济危机之下，兼容耗材基本上 没有受到很大影响，甚至是出现了供不 应求的局面。相反，一直处于高价的原 装耗材受到的影响较大。在这一年里， 兼容耗材很好地审时度势，将危机转为 转机，为发展争取了更多的时间。
兼容耗材遍地开花
3、技术含量提升 耗材技术发展到今天，从技术层面 来说，兼容厂商同原装耗材厂商基本上 平分秋色，各有千秋，举例来说，过去 兼容厂商打印产品的自带墨量不到 10
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毫升，而现在已升至 100 毫升。此外， 天威在此次成功保护连供这项专利技术 也可以看到兼容耗材的技术在不断提 升，当然从另一方面也说明原装耗材本 身开始遭受技术发展的瓶颈，这让兼容 耗材发展争取得更多的时间。兼容耗材 的壮大，既瓜分了原装耗材厂商的奶酪， 同时也让消费者有了更多的选择权。 4、政府采购创造机会 政府采购方式的改变为通用耗材厂 商带来发展新机遇，在整个 2011 年里， 全国已经有几十个省市的政府采购市场 相继对耗材实行分包采购，这给通用耗 材企业创造了更大的发展空间，也说明 了通用耗材前景可观。>> （二）繁荣之下的危机 1、一味压低价格 虽然相对原装耗材来看，兼容耗材 价格已经很便宜，但是从 2011 年的市 场来看，兼容耗材还是走不出“价格战” 的框框，这种策略对于长期发展明显是 不理智的。因为打印机厂商在原装耗材 的研发上付出了巨大的开支，但它们是 打印机的生产者，对产品掌握着生产产 品的主动权。 而作为兼容耗材厂商则相对较为被 动，它们必须要投入大量的经费进行研 发和生产，以适应不断推出的新品。如 果兼容耗材一味将价格压低，不仅利润 被压缩，还会影响兼容耗材的成本投入， 一旦利润再下滑的话，产品质量就更得 不到保证。当进入了这样一个恶性循环 的时候，整个兼容耗材市场就会被拖垮。 2、兼容企业发展良莠不齐 虽然说兼容耗材市场发展到今天已 经规范不少，但是从整体来看，通用耗 材企业的发展依旧是良莠不齐。有实力 的厂商走品牌化道路的步伐加快，小厂 商靠差异化战略突破发展，小作坊仍然 是以低价的劣质耗材在搅乱市场，大家 步伐的不一致，最终导致的结果是耗材 市场无论是技术还是价格都零乱不堪。 3、专利技术依旧是头疼问题 提 到 通 用 耗 材， 就 不 能 不 提 到 专 利，这也是中国耗材业所面临的主要问 题，如何突破原装厂商技术壁垒，掌握 核心技术，批量研发自有专利等问题直 到目前还是让各国的再生耗材企业头疼
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专利技术依旧是头疼问题
不已。在未来，竞争的关键再不是技术 层面，而是技术专利。 从 2011 年打印耗材市场整体发展 趋势来看，无论是原装还是兼容都慢慢 向消费者的意愿靠拢，原装耗材开始尝 试开创低成本时代，兼容耗材品质也在 不断提升，这都是我们大家愿意看到的。 即使在繁荣的背后还存在危机，如原装 激光耗材的环保问题，彩色打印成本居 高不下，兼容耗材的专利问题等等，而 作为消费者的我们将期待这些问题在即 将来临的 2012 年得到最好的解决，这 对于用户才是最利好的消息。
Note: If you hav e any que sti on abo ut the rem anu fac tur ing tec hno log y or if you have other puzzles you need to solve, you may contact Rechar ge Asia Magazine for more help. We als o welcome you to share your experience and remanufactur ing tips.
如果您有任何关于 再生方面的技 术问题 , 您可以联 系 我 们， 获 得 帮助。我们也将非 常高兴的与您 一起分享您关于打 印耗材再生方 面的经验和心得。 Email: news@rechar
geasia.com
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MARKETING / 市场动态 RECHARGEasia
2011-2012 Chinese Laser Printer Market Annual Report
2011-2012 中国激光打印机市场研究年度报告 2011 年，激光打印机市场的领跑 者不再安枕无忧，因为这个市场中每一 秒都在发生变化。新人企图站稳脚跟， 强者企图扩大优势，这是一场技术之 战、品牌之战、销售渠道之战，LED、 SLED、光墨、黑白喷墨产品不断向着 激光打印机市场发起冲击，多方博弈的 情况下，竞争趋于白热化。 本报告要点 ★ 2011 年，中国激光打印机市场 的品牌关注榜上，惠普以 54.7% 的关注 份额夺魁，领先第二名佳能 40.3 个百 分点，第五名以后品牌的关注份额均在 5.0% 以下。 ★ 2011 年中国激光打印机市场上， 季度品牌名次变化范围相对较小，其中， 前四名没有变化，惠普始终领跑，佳能、 联想、三星分列第二、三、四位。 ★惠普、佳能、联想和三星四个品 牌垄断了黑白激光打印机市场 86.1% 的 关注份额，第七名以后的品牌关注度不 足 1.0%。 ★彩色激光打印机的关注份额仅占 20.8%，与黑白产品 79.2% 的关注份额 相比差距较大。 ★黑白激光产品的关注份额小幅走 低，至第四季度，已经降至 72.5%，与 年初相比下降了 2.3 个百分点。 ★ 5000 元以下的产品中，多数是 黑白激光产品，其中 1500 元以下产品 的关注度最高，达 47.8%，并且伴随着 价格走高，关注份额逐步减小。 ★联想在彩色激光打印机市场关注 份额较低。 ★ 2011 年，中国激光打印机的主 流品牌市售产品数量之间差别较大。其 中，惠普的市售产品数量最多，达 60 款， 几乎 2 倍于佳能，后者的市售产品数量 为 29 款，1.7 倍于第三名联想。
牌，奔图在 2011 年完成了平稳的过度， 在政府采购等领域备受青睐，这股强劲 的新生力量的影响力不可小觑。 来自喷墨产品市场的挑战 2011 年年初，爱普生推出了黑白 喷墨打印机，2011 年 5 月，联想推出 了光墨打印机，二者均剑指目前处于办 公打印市场龙头位置的激光打印机。对 于激光打印机市场来说，来自喷墨产品 市场的挑战在 2011 年显得格外巨大， 虽然短时间内不构成较大威胁，但其潜 力不容忽视。 市场的传统品牌继续进取 2011 年，打印机厂商已经尝试在 产品添加了各种功能，涵盖了从存储卡 阅读器到无线网络连接等各个范畴，这 些功能刚推出时也许在消费者看来并没 有特别重要，但伴随着时间的推移，它 们的作用会慢慢显现。云打印、WiFi 无 线打印等等新概念的的出现和应用说明 了打印机厂商一直在进取，并希望通过 不断的改善给消费者带来更好的打印体 验。 二、品牌结构分析 ( 一 ) 整体市场品牌结构 1、年度品牌结构 品牌的关注份额之间相差较大 2011 年，中国激光打印机市场的 品牌关注榜上，惠普以 54.7% 的关注份 额夺魁，领先第二名佳能 40.3 个百分点， 第五名以后品牌的关注份额均在 5.0% 以下，差距略小，但从整体看来，榜单 上品牌的关注份额之间相差较大。值得 一提的是，联想跻身品牌榜三甲，三星 暂列第四。
一、 市场概述 新力量的影响力不容小觑 在强者使出浑身解数想要扩大自己 市场优势的时候，新人才刚刚起跑。作 为第一个拥有自主核心技术的打印机品
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2、季度品牌结构 季度品牌名次变化范围较小
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2011 年中国激光打印机市场上， 季度品牌名次变化范围相对较小，其中， 前四名没有变化，惠普始终领跑，佳能、 联想、三星分列第二、三、四位；富士 施乐和兄弟基本在第五、六之间波动， OKI 和柯尼卡美能达不断竞争第七名的 位置，爱普生、理光和京瓷排名略靠后。
( 二 ) 细分市场品牌结构 1、黑白激光打印机市场 四品牌垄断黑白激光打印机市场 86.1% 的关注份额 黑白激光打印机是商用市场的重 要产品，因此其市场向来是商用品牌的 必争之地。2011 年，黑白激光打印机 市场的竞争依然激烈，据互联网消费调 研中心 ZDC 统计的数据显示，惠普、 佳能、联想和三星四个品牌垄断了市场 86.1% 的关注份额，第七名以后的品牌 关注度不足 1.0%，相对较低。对比看来， 黑白激光打印机市场品牌关注分布与激 光打印机整体行业品牌关注分布非常相 似。
2、彩色激光打印机市场 惠普领跑彩色激光打印机市场品牌 关注榜 与黑白激光打印机相比，彩色激光 打印机由于价格较高，热度略逊一筹， 但市场竞争的激烈程度却丝毫不逊色。 2011 年，惠普以 61.0% 的关注份额领
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跑彩色激光打印机市场品牌关注榜，领 先优势较大，除了惠普、佳能外，其他 品牌关注份额均在 7.0% 以下，且多数 集中在 4.0% 以下。
根据互联网消费调研中心 ZDC 统 计数据显示，2011 年，中国激光打印 机市场中，5000 元以下的产品中，多 数是黑白激光产品，其中 1500 元以下 产 品 的 关 注 度 最 高， 达 47.8%， 并 且 伴随着价格走高，关注份额逐步减小； 5000 元以上的多是彩色激光产品，关 注份额为 21.6%。
三、市场结构分析 ( 一 ) 产品结构分析 彩色产品关注份额略有提高 2010 年中国激光打印机市场不同 类型的产品中，彩色激光打印机的关注 份 额 仅 占 20.8%， 与 黑 白 产 品 79.2% 的 关 注 份 额 相 比 差 距 较 大。 一 年 后， 彩色产品的关注份额略有提高，增至 25.9%，虽然对黑白激光打印机的关注 份额构不成威胁，但至少说明彩色产品 普及的趋势仍在。
黑白激光打印机关注份额小幅走低 观 察 2011 年 Q1-Q4 中 国 激 光 打 印机市场不同类型产品关注比例走势可 以看出，黑白激光产品的关注份额小幅 走低，至第四季度，已经降至 72.5%， 与年初相比下降了 2.3 个百分点。与此 同时，彩色产品关注份额小幅走高，但 整体看来二者的差距仍然较大，黑白激 光打印机仍是主流。
市场的关注份额较高，在彩色产品市场 的关注份额仅为 1.8%。 ( 二 ) 产品结构对比 主流品牌市售产品数量之间差距较 大 2011 年，中国激光打印机的主流 品牌市售产品数量之间差别较大。其中， 惠普的市售产品数量最多，达 60 款， 几乎 2 倍于佳能，后者的市售产品数量 为 29 款，1.7 倍于第三名联想。市售产 品数量相差较大是品牌关注份额产生差 距的重要原因之一。
四、主流厂商分析 ( 一 ) 品牌结构对比 主流关注份额变化较小 2011 年中国激光打印机市场的三 个主流品牌中，惠普的关注份额最高， 佳能次之，联想第三，三个品牌的关注 份额变化较小，但仔细观察仍能看出， 第四季度三个品牌的关注份额均低于第 一季度，这说明排名相对靠后的品牌实 力不可小觑，主流品牌仍面临不小的竞 争压力。
惠普的单产品关注度最高 单产品关注率方面，各品牌的表现 也不同。虽然惠普的市售产品数量较多， 但其品牌关注份额也较高，据互联网消 费调研中心 ZDC 监测的数据现实，惠 普的单产品关注率高于其他两个主流品 牌，为 0.91%；佳能和联想的单产品关 注率较为接近，均在 0.50% 左右，仅相 差 0.01%。
联想在彩色激光打印机市场关注份 额较低 每个品牌都有自己的强项和弱项。 2011 年中国激光打印机市场中，惠普 和佳能在不同类型的市场中关注份额相 差不大，而另一个主流品牌联想的关注 份额则大有不同，其在黑白激光打印机
( 二 ) 价格结构分析 1500 元以下产品热度最高
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MARKETING / 市场动态 RECHARGEasia
2011-2012 Chinese Inkjet Printer Market Annual Report
2011-2012 中国喷墨打印机市场研究年度报告 2011 年，联想的出现打破了中国 喷墨打印机市场三足鼎盛的局面，市场 竞争越发激烈。传统的三强并没有停下 来，它们用新技术、新策略、新产品丰 富了整个市场。其中，爱普生在年初发 布了黑白喷墨产品，剑指商用市场，随 后又为“连供系统”正名；佳能深耕家用、 照片打印产品，为低端喷墨打印机产品 争取到了更多的用户；惠普继续走云端 之路，将云打印演绎的有声有色。2011 年的喷墨打印机市场是活跃的，是开放 的，是非常有看头的，在厂商的进取之 下，消费者有了更多更好的产品可以选 择。 报告要点 ★ 2011 年 5 月，联想入围中国喷 墨打印机市场品牌关注榜，虽然关注比 例不足 1.0%，但喷墨打印机市场长期 以来形成的佳能、爱普生、惠普三分天 下的局面已被打破。 ★ 2011 年喷墨打印机市场发生了 不小的变化，家用打印机的关注份额持 续走低，商用和照片打印机产品的关注 份额持续走高。 ★ 2011 年，中国喷墨打印机市场 不同价格段的产品之中，产品关注份 额 伴 随 着 价 格 的 增 高 而 递 减。 其 中， 千元以下产品的关注度最高，达到了 49.3%，接近半数。 ★激烈的竞争导致中国喷墨打印机 市场品牌的关注份额波动变大。 ★爱普生的市售产品数量略高，达 23 款，佳能和惠普的市售产品数量略少， 均不超过 20 款。 ★ 佳 能 单 产 品 关 注 率 中 最 高， 为 2.80%，爱普生其次，为 1.70%，惠普 略低，为 1.34%。由此可以看出，虽然 惠普的品牌关注比例增长较快，但单产 品关注率与爱普生和佳能相比仍有一定 差距。 一、市场概述 联想的出现打破了喷墨打印机市场 三足鼎立的局面 2011 年 5 月，联想入围中国喷墨
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打印机市场品牌关注榜，虽然关注比例 不足 1.0%，但喷墨打印机市场长期以 来形成的佳能、爱普生、惠普三分天下 的局面已被打破，至此，中国喷墨打印 机市场各巨头之间的竞争越发激烈。 爱普生：降低耗材成本成为了进军 商用市场的有力武器 在整个 2011 年里，各品牌最大的 忙碌莫过于尽可能地降低打印成本。以 爱普生为例，2011 年年初，爱普生针 对商用市场推出了 K 系列黑白喷墨打印 机，随后还推出了大墨仓喷墨打印机， 将单页打印成本降到与连供系统同步。 耗材成本成为了打印机品牌进军商用市 场的有力武器，由此，商用市场中，激 光产品多了一个实力强劲的竞争对手。 惠普：在喷墨打印机市场中将云概 念进行到底 由于惠普的品牌重心一直在激光打 印机领域，其喷墨产品的关注份额一直 低于爱普生和佳能。2011 年，惠普对 市场策略进行了调整，在兼顾激光打印 机领域的前提下，依靠云打印重新发力 喷墨打印机市场。惠普越来越重视喷墨 打印机市场，其云打印也越来越成熟， 自身的竞争力也越来越强，因此，2011 年喷墨打印机市场中，惠普的品牌关注 份额提升的幅度较大。 佳能：将更多精力投入到照片、家 用打印机市场 2011 年，佳能仍然以“照片，就 要打出来”为理念，继续深耕家用和照 片打印机市场，佳能认为喷墨打印机市 场的切入点是“照片打印”，因此家用 和照片打印机市场拥有非常大的潜力， 因为消费者需要更多的打印机来打印照 片。
非常小，第三名惠普的关注份额也达到 了 21.4%， 可 以 说 这 是 属 于 三 个 品 牌 的舞台，因为三者的关注份额之和高达 99.7%。
惠普的品牌关注份额增幅较大 2011 年中国喷墨打印机市场品牌 关注排名、关注份额与 2010 年相比均 有了一定的变化：佳能由 2010 年的亚 军晋级为 2011 年的冠军，关注份额小 幅走高，增至 39.2%，爱普生的关注份 额下降较多，未能保持领跑的优势，在 2011 年以 39.1% 的关注份额暂居亚军， 惠普虽然仍是第三名，但市场关注份额 增幅较大。
2、季度品牌结构 爱普生、佳能交替领跑 在 喷 墨 打 印 机 市 场 中， 虽 然 每 个 品牌的竞争对手相对较少，但个个实 力强劲。2011 年中国喷墨打印机市场 Q1-Q4 品牌关注排名如下表所示，爱 普生和佳能交替领跑，二者难分胜负。 惠普表现相对稳定，一直是第三名。
二、市场结构分析 ( 一 ) 品牌结构分析 1、年度品牌结构 佳能、爱普生关注份额仅相差 0.1% 2011 年，与其他打印设备相比， 参与喷墨打印机市场竞争的品牌相对较 少，但竞争仍较为激烈。其中，佳能与 爱普生的关注份额仅相差 0.1%，差距 www.rechargeasia.com
( 二 ) 产品结构分析 家用喷墨打印人气较旺 2011 年，不同类型的喷墨打印机 关注比例分布如下图所示，家用打印机 关注度高达 43.2%，是最受消费者关注 的产品类型。照片打印机次之，关注份 额占 29.7%，略高于商用打印机，两者
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的关注度之间较为接近，但与家用产品 相比略低。与照片打印机和商用打印机 相比，家用产品的适用范围较广，使用 成本也不高，因此人气较旺。
较多，另一方面，价格相对较低的喷墨 打印机拥有更大的竞争优势，因此其人 气更旺，市场关注比例更大。 三、主流厂商分析
2.80%，爱普生其次，为 1.70%，惠普 略低，为 1.34%。由此可以看出，虽然 惠普的品牌关注比例增长较快，但单产 品关注率与爱普生和佳能相比仍有一定 差距。
( 一 ) 品牌结构对比 激烈的竞争导致品牌关注份额波动 变大
商用、照片产品关注比例持续走高 一 直 以 来， 有 着 商 用 激 光， 家 用 喷墨的说法。因此，在喷墨打印机市场 中，家用打印机的关注份额一直较高。 但 2011 年市场发生了不小的变化，家 用打印机的关注份额持续走低，商用和 照片打印机产品的关注份额持续走高。 喷墨打印机厂商对于商用和照片市场的 重视程度越来越高，正对这两个细分市 场的产品也越来越好，因此比较容易吸 引消费者关注。
( 三 ) 价格结构分析 千元以下产品关注比例近 50% 2011 年，中国喷墨打印机市场不 同价格段的产品之中，产品关注份额伴 随着价格的增高而递减。其中，千元以 下产品的关注度最高，达到了 49.3%， 接近半数，1001-2000 元之间的产品份 额 次 之， 为 38.7%，2000 元 以 上 的 产 品的关注度最低，仅为 12.0%。一方面， 喷墨打印机市场整体均价相对于其他打 印设备来说较低，低价产品的数量相对
2011 年，激烈的竞争导致中国喷 墨打印机市场品牌的关注份额波动变 大。 观 察 2011 年 Q1-Q4 市 场 主 流 品 牌的关注比例走势可以看出，前两个季 度，各品牌虽然排名有小幅波动，但关 注份额变化相对较小，但下半年情况有 所改变，尤其是第三季度，各品牌的关 注份额有了明显波动。
( 二 ) 产品结构对比 爱普生市售产品数量略多 观察中国喷墨打印机市场的三个品 牌市售产品数量可以发现，爱普生的市 售产品数量略高，达 23 款，佳能和惠 普的市售产品数量略少，均不超过 20 款。整体看来，三个主流品牌的关注份 额占市场的 99% 以上，但市售产品数 量之和仅为 53 款，与其他打印产品相 比，喷墨打印机市场的市售产品数量偏 少。
Note: If you hav e any que sti on abo ut the rem anu fac tur ing tec hno log y or if you have other puzzles you need to solve, you may contact Rechar ge Asia Magazine for more help. We als o welcome you to share your experience and remanufactur ing tips.
如果您有任何关于 再生方面的技 术问题 , 您可以联 系 我 们， 获 得 帮助。我们也将非 常高兴的与您 一起分享您关于打 印耗材再生方 面的经验和心得。 Email: news@rechar
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佳能单产品关注率最高 各品牌的单产品关注率取决于其品 牌的关注份额和市售产品数量。2011 年，中国喷墨打印机市场的三个主流品 牌 中， 佳 能 单 产 品 关 注 率 中 最 高， 为
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Digital Printing Market Achieves Significant Growth
数字印刷市场将取得显著增长 近日，美国《数字输出》杂志出版了名为《数字印刷业现状》 的年度调查报告，并在报告的撰写过程中征求了多家数字印 刷设备制造商对于过去一年时间里的整体商业印刷环境的看 法。
因此，数字印刷设备供应商要想在这一轮的经济复苏中 抢得先机，就必须深入研究客户需求，不断推出新的技术和 产品，并成为它们的商业合作伙伴，与印刷企业实现双赢。
复苏道路充满荆棘
拥有功能丰富的印刷设备固然重要，但精益化的工作流 程对印刷企业来说也是一个不可或缺的生产要素。它们只有 找到适合自己的工作流程，才能对从活件提交、印刷管理、 创建文件到印刷和封装整饰的整个生产过程进行更好的控制， 从而在激烈的市场竞争中开辟出一条生路。 从目前的情况来看，企业的并购重组是印刷行业的大势 所趋，而工作流程也将成为印刷企业销售模式中的一个重要 组成部分，后者也将经历从印刷加工厂到短版生产厂的转变， 因此对生产过程的每一个环节进行严格控制在所难免。
据了解，印刷产量在去年年底和今年年初出现了明显增 长，但行业的发展前景仍不明朗。与经济衰退相比，资金不 足更是很多印刷企业目前需要解决的最大难题。事实上，经 济问题已经迫使很多印刷企业在去年放慢了采购新设备的脚 步。 除了数目巨大的本金以外，高昂的利息支出也常常令印 刷企业感到力不从心。再加上印刷销售模式的日新月异，印 刷企业对新设备的选择也正在发生实质性的变化。据接受《数 字输出》杂志调查的美国 EFI 公司喷墨解决方案产品部高级 副总裁兼总经理斯科特·史考林里文介绍，在印刷企业并购 重组的推动下，数字印刷设备的 销售情况已有所改善。 在斯科特·史考林里文看来，随着印刷企业生产规模的 不断扩大，它们对数字印刷的需求将变得更加迫切。这些企 业需要的不仅仅是一台设备或一套数字印刷解决方案，而是 两台到三台设备以及利用这些设备提高利润的方法。
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精益化的工作流程是关键
印刷市场将继续取得增长 通过大量的调查研究，《数字输出》杂志得出结论：技 术的进步将极大地扩大印刷市场的范围，并为印刷企业吸引 到更多客户。尽管全球经济形势仍存在很多不确定因素，但 从整体来看，印刷市场特别是数字印刷市场将会继续保持增 长。
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Ninestar to Maintain Proprietary Intellectual Property
纳思达维护专利知识产权 近 日， 珠 海 九 洲 海 关 近 日 查 获 了 46200 个涉嫌侵犯他人专利权的打印机 墨盒。据悉，在通用耗材产业领域，这 是国内第一起海关查获的专利侵权案， 被侵权的企业是珠海纳思达公司。 在此之前，纳思达在全球通用墨盒 行业就一直备受瞩目，不仅仅是因为其 墨盒产业的规模。更令人关注的是，从 2006 年开始的，同日本爱普生公司的 专利纠纷案一直打到现在，历时六年之 久。2006 年初，日本爱普生公司一纸 诉状将全球 24 家通用墨盒企业告到美 国国际贸易委员会 (ITC)，妄图凭借强 大的资金实力，利用美国 337 保护条款， 将通用墨盒行业一网打尽。纳思达凭借 着对自主专利的深厚积累和仔细分析， 冷静面对百倍于自己的对手，并在其他 23 家企业均退出的不利形势下，选择了 应诉，避免了中国通用耗材企业在美国 遭遇全面封杀的悲剧。至此，纳思达面 对百倍于自己实力的国际跨国公司，开 始了漫长的全球专利大战。中国墨盒企 业以弱搏强的精神一度成为了国人扬眉 吐气的话题，并毫无疑问地成为了业内 有关专利诉讼的经典案例。 纳思达凭借着自主专利产品，通过 积极的抗辩不仅没被爱普生打倒，反而 提高了在业内的知名度，纳思达的产品 品质和知识产权也获得了全球市场的高
度认可，销售业绩节节攀升，在日本更 是一枝独秀。其特有的微压阀控制技术 和密封圈设计，一举突破了原装厂商的 专利封锁，成为少数可以在日本市场的 销售的通用耗材企业。纳思达的产品已 进入了超过日本 1 万多个大型商场，占 据了日本通用墨盒市场 80% 以上的市 场份额。 也就是在这样的背景下，纳思达的 专利产品受到了不法商贩的关注。不久 前，纳思达日本经销商反馈，有一家通 用墨盒企业唯利是图，竟然原封不动地 将纳思达的专利产品进行仿制，并以非 常低的价格打入日本市场，这不仅仅是 对纳思达知识产权的亵渎，更是一种违 法行为 ! 纳思达随即在日本进行追踪调查， 很快就查到了货物来源于中国海关。令 人意想不到的是，纳思达的第一起专利 维权案件，竟然是来自于自己国家的同 行。2011 年 11 月份，纳思达向各大海 关申请知识产权备案，提请了知识产权 保护。各地海关对此极为重视，立即进 行了布控和查验。珠海海关，凭借多年 对墨盒产品的了解，很快发现了涉嫌侵 犯纳思达专利权的喷墨打印机用兼容墨 盒 46200 个。 珠海海关相关负责人表示：在此之 前，海关比较多地注重对跨国公司的知
识产权保护，针对国内通用墨盒企业的 知识产权的保护，这是第一次。 据悉，纳思达随后立即在日本和中 国启动了司法程序，要求被诉经销商和 厂商立即停止侵权行为，并额赔侵权行 为给纳思达造成了具大损失，但案件很 快以和解告终。纳思达市场总监臧晓钢 先生在接受记者采访时表示：“此次侵 犯纳思达知识产权的是珠海的一家小型 墨盒企业，他们的侵权行为源于他们对 知识产权的不了解，没有这方面的意识。 纳思达作为行业内的领导企业，不希望 借机打压国内同行，更希望通过此次事 件，引导中国墨盒企业重视和尊重知识 产权，积极进行自主创新，利用自己的 知识产权产品走向国际市场。”此外， 臧晓钢先生也对珠海海关的高效工作和 对国内企业知识产权的保护力度给予高 度赞扬。 虽然这起中国墨盒产业的第一案已 经告一段落，但纳思达的“亮剑”之举 势必会给行业带来深刻的警示。作为行 业龙头企业的纳思达，在关注如何自主 创新，避免专利侵权的同时，也开始面 临侵权的威胁。在激烈的市场竞争中， 保护知识产权和构建知识产权体系同样 重要。
Special Ink Printing still Sticks to the Printing Industry
特种油墨印刷仍坚守着印刷领域 印刷领域在很长一段时间内不会被数字技术所代替的就是 特种油墨印刷，其中包括金属油墨与荧光油墨。 将大幅面印刷市场细分的一种标准就是看所用油墨的种类。 nfoTrends 公司把所有油墨分为三大类： 1. 水性油墨：其中耐久性水性墨可再细分，比如 HP 的 Latex 油墨。 2. 溶剂型油墨 / 环保弱溶剂油墨：曾经占有大部分市场份额， 但现在正逐渐被耐久性水性油墨和第三类的 UV 固化油墨削减。 3.UV 固化油墨已经占领了当前市场，而且随着印刷商逐渐 用 UV 固化油墨来替代溶剂性油墨，UV 印刷机也占据了大幅面 市场上新设备的最大市场份额。 UV 在欧洲比在北美发展得更快，而在中国和拉丁美洲等 新兴市场的发展速度比较慢，因为这些国家的法规控制相对较
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弱。InfoTrends 公司的 TimGreene 表示：“与中国相比，北美 市场的数字大幅面印刷仍是一项高利润的业务。在中国溶剂型 油墨仍然占有主要市场，而且中国印刷商只需支付北美印刷商 十分之一的价钱来购买油墨。中国人把价格压低了，他们的大 幅面印品只卖每平方英尺 35 美分，本来这个价格应该是 3-4 美元。” 在一些高度管制的市场，比如西欧和北美，印刷商使用一 种他称之为“交叉认可”的方法来满足某些客户的要求，比如 在波兰以一种不是太环保的方式来生产印品然后再运往英国， 这样印刷商就同时满足了客户的要求和监管规定，因为产品不 是在英国生产的。 “中国是从溶剂型油墨起步的，而西欧和北美则是水性油 墨，”Greene 补充道。“在中国和其他新兴市场，溶剂型
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特种油墨印刷仍坚守着印刷领域
续
油墨由于其低廉的成本依然保持着最主要油墨的地位，而发 达市场正在从水性油墨和溶剂型油墨向 UV 油墨转变，并且 随着技术的不断成熟，我们还将看到耐久性水性墨在市场上 的活跃。” 耐 久 性 水 性 墨 是 值 得 关 注 的 一 个 技 术 领 域。 虽 然 HP 的 Latex 油墨在该领域占据领先地位，但是很多公司比如 SunChemical 和 Sepiax， 正 在 研 发 类 似 的 油 墨 配 方，“ 该 类油墨可以用于某些 Epson 压电式印刷机，其中包括多款 RolandDG、Mutoh、MIMAKI 和 Epson 印刷设备。客户只要 冲洗印刷系统或更换印刷头，就可以用耐久性水性油墨代替 原来的环保溶剂型油墨。”耐久性水性油墨将改变现有市场 的游戏规则，在拖慢 UV 油墨发展的同时还加快了溶剂型油
墨的衰退。随着耐久性水性油墨技术的逐渐成熟，那些主流 服务提供商是否可以在油墨转型中获利，我们将拭目以待。 在 由 欧 洲 网 印 联 合 会（FESPA） 与 InfoTrends 公 司 于 2011 年共同组织的一次调查研究中，所有受访印刷厂使用最 多的仍然是溶剂型油墨，只有三分之一的受访者使用水性油 墨。这一结果和逐渐转向 UV 油墨的全球趋势有不少出入。 RolandDG 公 司 的 市 场 部 和 产 品 管 理 部 总 监 AndrewOransky 表示：虽然 UV 油墨最终会在很多领域取代 溶剂型油墨，但是要让 UV 油墨印刷机的价格降到现有溶剂 型喷墨印刷机的价格水平还需要一段时间。基于这一原因， 溶剂型喷墨印刷仍将会有很大的市场需求，尤其对于中小型 经营店来说 UV 的价位他们还难以接受。
CISS and Refilling Become the Mainstream of Consumables Industry in Future
连供灌粉或将成未来耗材发展主流 2011 年，办公设备虽然没有百花 齐放，但是出现了很多让用户惊讶的事 情。爱普生推出外挂墨仓和理光推出可 灌粉耗材的打印产品，让原本坚守同一 阵营的原装厂商出现了分歧，原装厂商 染指连供灌粉丧失底线，为争夺市场份 额做了很大的让步。
从价格上来看，虽然原装墨仓打印 机的售价依然很贵，但是由于外挂墨仓 采用大容量墨盒设计，一瓶 70ml 的墨 盒仅售价 60 元，黑色可实现 4000 页的 打印量，彩色可实现 6500 页的打印量， 按此算来黑色单张成本不到 0.02 元， 彩色不足 0.05 元，后期成本非常节约。
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与 ME 系列产品相比，L 系列的低 价墨盒比 ME 系列产品更加节约，以 29 元超低价墨盒来比较，29 元打印 135 页， 单页成本为 0.21 元左右，而 L 系列的 单页成本与之相比节约了将近 100 倍， 可见节约成本非常多。 那么厂商怎么赚钱？考虑到市场上 改装连供的喷墨产品较多，尤其是个人 SOHO 用 户 和 企 业 用 户， 改 装 连 供 能 打印更多的文档，节约更多的成本。但 由于连供作为不受到原装厂商欢迎的方 式，一直不被待见，尤其是厂商的售后 规定，改装过的产品一律不能进行保修。 但仍然有大量的用户受着堵头、废机的 危险去改装，原因很简单，在墨比机贵 的打印时代，改装更能节约成本。 我们知道，某一个领域的革新者总 是需要出头鸟，虽然抢打出头鸟是个不 争的事实，但是为了开辟新的领域占据 新的市场，爱普生的方式非常走险，但 是是作为第一个推出此类产品的厂商， 更易受到用户的广泛关注。 同样，灌粉在市场上一直受到原装 厂商的排挤，原装打印厂商一直都在打 击灌粉和兼容，同时引导用户购买原装 品牌，给用户灌输原装品质的概念，却 一直闭口不谈原装价格，而理光 SP100 的推出让更多用户看到原装低价的曙 光。考虑到办公用户通常用完硒鼓后， 大部分都采用二次灌粉的方式，让产品 有效的利用，大部分的原装厂商都倡导
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用户将硒鼓免费回收，再重新购置新的 原装硒鼓，这无疑对成本较为敏感的用 户造成了一定的成本损失误解，认为硒 鼓的寿命还没有结束因此继续灌粉打 印，造成打印质量和设备的双重损坏， 厂商也损失了这部分耗材利润。因此， 可灌粉硒鼓的推出在一定程度上培养了 忠实用户，同时在技术和成本给了最大 限度的让利，用户长期使用理光的碳粉 能节约不少成本，同时还能获得较高的 打印品质，还有谁不厌其烦的去灌粉？
Aficio SP100 系列通用灌粉硒鼓和官方提供墨 粉、漏斗
Aficio SP100 系列通用灌粉硒鼓灌粉口
GLOBAL FORUM / 全球论坛 RECHARGEasia
Aficio SP100 系列通用灌粉硒鼓灌粉演示
理光 SP100 系列的产品不仅支持 灌粉，还能解决“开口”灌粉的问题，
在不拆卸硒鼓的条件下，有效的防止拆 卸造成的损毁机器、耗材的危险，这些 都不在厂商的保修之列。而理光的官方 灌粉系列产品，能给用户提供一个好的 解决方案，是目前唯一的原厂灌粉解决 方案。 不 管 未 来 如 何 发 展， 原 装 厂 商 走 出了第一步，就会有第二步，不论是作 为市场的领先者还是搅局者，连供灌粉 已经成为标配，人们对它的反感就减轻 了许多，毕竟有原厂挺身而出去支持，
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说明这系列的产品在市场上还是很受欢 迎，虽然原厂改装设备价格颇贵，理光 的可灌粉机器同样出现不足，不过毕竟 这只是开始⋯⋯未来是否会成为办公品 牌的标配，为用户提供更加便利的机器， 我们拭目以待。
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HP’s New Printer Product Show Extraordinary Charm
惠普新品展示非凡魅力 随 着 时 代 变 迁， 打 印 机 的 功 能 早 已突破“打印”的局限，不仅成为商务 人士必不可少的办公利器，更开始作为 “潮物”，受到时尚用户的追捧。为了 更好地满足当下用户的多样需求，惠普 发布了多款喷墨打印新品。不仅有超薄 机身、设计时尚新颖的云打印照片一体 机 HP Envy 110，也有拥有强大商务功 能的 HP Officejet Pro 8600 Plus 商用喷 墨一体机。近日，惠普在广州举行了一 场特别的媒体沟通会，所有与会媒体都 亲身体验了这些新产品的非凡魅力。 当打印也变成一种优雅，HP ENVY110 代言精致生活——HP ENVY110 云打印 一体机惊艳上市
HP-Envy110 云打印一体机
HP ENVY110 精 致 典 雅， 白 色 与 乳白色的搭配，柔美而明快，纤巧的外 形、流畅的线条，极具现代感的设计让 “外形控”的时尚潮人爱不释手。3.45 英寸的高分辨率液晶屏幕，采用与高端 智能手机一样的电容屏，支持滑动操 作，触感一流。而将电容屏应用于打印 机，这一配置也让 HP ENVY 110 成为 独一无二的珍品，引领业内潮流。HP ENVY110 还 获 得 了 包 括 2011 年 iF 产 品设计奖、2011 年红点设计大奖以及 2011 澳大利亚国际设计大奖（银奖） 在内的多项设计奖项的肯定。 HP ENVY110 创新的纸盘自动扩展 与收缩功能以及打印静音技术，开创了 全新的打印概念。无需使用电脑，也可 输出网页内容，打印高品质的照片和文 本，甚至可以快速复印和轻松扫描。打 印 / 复印高达 30 页 / 分和 25 页 / 分（黑 白 / 彩色）的打印速度，能为用户节省 大量的时间。
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HP ENVY110 采用惠普自动的无线 连接设置，能快速成为家庭网络的一员。 只需启动 HP ENVY110 打印机，将光盘 插于接入 Wifi 的电脑，即可自动将打印 机接入家庭网络，让家中的老人和孩子 也可以通过简单操作，享受便捷的打印。 借 助 HP iPrint、AirPrint 和“ 云 打 印”（ePrint）移动应用程序，无需驱 动， 即 可 从 iOS、Android、Symbian 和 Windows Mobile 等智能手机和平板 电脑中直接发送和打印其中的精美图 片、有趣网页和重要新闻。甚至当你身 处异地时，也可以将最幸福的度假情景、 最热烈的比赛现场、最逼真的饕餮盛宴 随时分享给远方亲友，让精致生活随时 共享。 HP ENVY110 还拥有 Print Apps 智 能网络打印功能，为精致生活输入打印 动 力。 通 过 交 互 式 HP TouchSmart 触 摸显示屏访问和打印网络内容。轻松打 印填色卡通、日历、日程表、数独游戏 甚至环球旅行攻略。此外，还可以在线 访问 HP ePrint Center，下载更多打印 程序，让打印时刻动人精彩。 惠商家族添新丁，惠普商喷的成本关 怀 ——HP Officejet Pro 8600 Plus 商 用喷墨一体机全新上市
HP Officejet Pro 8600 Plus 商用喷墨一体机
惠商家族最新成员 HP Officejet Pro 8600 Plus 商用喷墨一体机的优势可谓 得天独厚、占尽先机。作为去年“惠商” 系列明星产品 HP Officejet Pro 8500A 的升级版，8600Plus 在专业彩打品质下， 单页打印成本仍比惠普激光产品节省超 过 50％，而高于普通墨盒 2 倍的高容 量墨盒，使打印成本变得更低，将实惠 送给用户。同时，月打印负荷量提高到 25000 页，轻松承受中小企业打印需求。 www.rechargeasia.com
此外，该机配备 4.3 英寸超大彩色触摸 屏，无需通过电脑，用户可直接在屏幕 上操作或查看墨水情况。 HP Officejet Pro 8600 Plus 继承并 发扬了惠商系列打印机一贯的成本控制 优势。耗材方面，该机采用四色独立颜 料墨盒，此举不但能免除频繁更换墨盒 造成的不必要麻烦和浪费，打印量更提 高至黑色文档 2300 页及彩色文档 1500 页。单页成本远低于惠普同等性能的大 多数激光打印机，节省多达 50%。HP Officejet Pro 8600 Plus 的输出速度与 专业打印品质也足以媲美激光产品，在 激光品质下，黑白文档打印速度高达每 分钟 20 页，彩色打印达每分钟 16 页。 惠普不仅给力在显见的打印耗材成 本，在隐性成本上，惠普也贴心的为用 户做足了功夫，致力为用户打造最为实 惠、高效、节省的打印解决方案。HP Officejet Pro 8600 Plus 打印能耗仅为 34 瓦，而市面上普通彩色激光打印机的 打印能耗普遍在 400 瓦左右。并且，该 款一体机还独有自动开 / 关机功能，用 户只需将设备预设为开 / 关模式，便可 有效节省能源。同时，HP Officejet Pro 8600 Plus 延续了前代产品的自动双面 打印功能，立时将用户打印的纸张成本 降低 50%。 打印方面，8600 Plus 具备自动双 面打印、无边距打印、网络打印三种打 印功能，同时，机身正面的 USB 端口 和集成的存储卡插槽可帮助用户实现直 接打印。复印方面，该机所具有的复印 校正功能可自动修正有瑕疵或歪斜的原 稿，以改善复印质量。此外，8600 Plus 还可实现 50 页自动文档进纸器的双面 扫描和复印。传真方面，惠普惯有的强 大传真解决方案可实现无纸化办公。该 机可将传真内容数字化，方便用户更加 便捷的管理。用户可从桌面发送数字传 真，并将收到的传真保存到网络文件夹 内。 HP Officejet Pro 8600 Plus 一体机 集打印、复印、传真、扫描和云打印于 一体。丰富的功能满足多样化的需求， 全面的性能提升带给用户绝佳的办公体
OEM UPDATE / OEM 聚焦 RECHARGEasia
验。 让打印成本不再“页页惊心”——HP Officejet Pro 8100 商用喷墨打印机全 新上市
HP-Officejet-Pro-8100 商用喷墨打印机
HP Officejet Pro 8100 延续了惠普 “惠商”系列高性能商用喷墨打印产品 多年来一直保持着的低成本优势。耗材 方面，HP Officejet Pro 8100 采用四色 独立墨盒来输出高品质文档，每个墨盒 可以根据用户的需求单独更换，帮助用 户大大减少了更换墨盒的次数。特别值 得一提的是，HP Officejet Pro 8100 使 用的原装 950XL 黑色墨盒和 951XL 彩 色墨盒，墨盒容量更大、打印页数更多， 能打印多达 2300 页的黑色文档和 1500 页的彩色文档，竭力帮助用户最大限度 的降低打印成本。 HP Officejet Pro 8100 在无线关闭
模式下打印功率仅为 28W，相比之前 的惠普喷墨产品能耗更为降低。在普通 条件下，100 块钱的电费甚至足以支持 HP Officejet Pro 8100 工 作 3300 小 时 以上，在这个通货膨胀的年代里可谓是 物超所值。此外，凡是现在购买商用喷 墨系列产品的用户还可以享受为期一年 的免费上门服务，这也为企业大大节省 了人力成本。 HP Officejet Pro 8100 内置无线和 有线网络联网功能，能够帮助用户随时 随地享受到方便快捷的移动办公。此外， HP Officejet Pro 8100 还具有惠普独家 拥有的“云打印”技术。用户从此不需 要安装麻烦的驱动，只需要通过身边的
所拥有的 2 英寸彩色图形显示屏方便用 户能够轻松查看目前的打印状态和墨水 余量等内容，让整个打印过程变得更加 简单易读。 而 打 印 速 度 上，HP Officejet Pro 8100 在和激光同品质的标准打印模式 下，黑白打印速度高达每分钟 20 页， 彩色打印速度高达每分钟 16 页，与市 场上的中高端激光打印机可谓是不相伯 仲，4800X1200dpi 的最佳彩色分辨率 更是充分地满足用户日常的彩打需求。 同时，使用防褪色、防水、防荧光笔涂 改的 HP 950XL、951XL 系列 原装墨盒， 打印出来的纸张色彩品质卓越，可保存 数十年之久。
移动设备简单的发送邮件到打印机的云 打印地址便可以进行打印，为办公人群 提供更多便利。 有趣的是，现在用户还可以自定义 其云打印机邮件地址，让云打印邮箱变 得跟“个性 ID“一样充满独特性。拥有 了云打印，无论用户是在出差，还是在 旅途中，哪怕是穿越时空从中国到美国， 只要打印机能够接受到来自移动设备发 送的邮件，便可以打印出需要的内容。 外 观 方 面，HP Officejet Pro 8100
此 外，HP Officejet Pro 8100 的 250 页大容量的进纸盒还可升级为 500 页（选配第二进纸盒），避免了用户在 忙碌的办公时间不断重复加纸。可设置 的自动双面打印更是又环保又节省，让 用户在节省成本的同时，也能为我们赖 以生存的地球贡献一份力量。打印负荷 方面，高达 25000 页的月打印负荷轻松 解决了大批量打印用户的打印难题，让 用户“打的轻松，打的放心”。
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FEBRUARY 2012 • 83
OEM UPDATE / OEM 聚焦 RECHARGEasia
Lexmark Announces the Coming of the MFP A4 Era in its 2012 Strategy
利盟发布 2012 战略 A4 复合机时代来临 2012 年 1 月 5 日，利盟中国在北 京举办媒体答谢会，利盟大中华区总裁 李建民会上发表演讲。同时，市场总监 程德泳发布 2012 年利盟中国区市场战 略，提出将全面推进中国市场 A4 复合 机代替 A3 复印机进程。利盟引领的绿 色智能 A4 复合机时代已经来临，并且 将成为利盟未来一段时间在中国市场的 主要战略重点。 2012 年推进 A4 代替 A3 的关键之 年。为了让中国用户感受到这场席卷全 球的复印机革命，倡导未来“绿色”和 “高效”的主旋律，利盟不遗余力的向 用户介绍 A4 多功能数码复合机的优越 性能，并彰显以此给商务办公带来的积 极改变。 四大之选 开启 A4 智能复合机新时代 利盟 2012 年市场战略的重点就在 于 A4 智能复合机的推广。利盟表示， 根据 IDC 权威数据统计，在欧美复印复 合机市场上，A4 产品市场份额远高于 A3 复印机。已经有越来越多的公司做 出了更加精明的选择，用更为经济高效 的 A4 智能复合机代替 A3 复印机。A4 智能复合机的优势到底体现在哪里？利 盟详尽地用“四大之选”为用户阐述了 这个问题。 趋势之选——通过 IDC 国际互联网 数据中心 2003-2010 年的数据显示， 在商用打印最为成熟的美国、德国、澳
大利亚市场上 A4 复合机产品已经逐渐 取代 A3 复印机。对比欧美发达国家和 金砖四国，A4 复合机成为复印机市场 主流已是大势所趋。虽然中国市场目前 A4 复合机的市场比重比较小，但随着 政府对节能减排要求的强化，用户对应 用需求的明确化，A4 复合机的市场份 额必会持续增长。 环保之选——由于幅面的差异，A3 设备需要消耗更多的电量，A3 设备需 要比 A4 设备大 41% 的定影器，无论打 印 A4 或 A3 介质都需要加热整个定影 器，在 A3 幅面打印需求不大的实际情 况下，采用 A4 复合机就能够节省更多 的电力，同时减少碳排放。 高效之选——A4 智能复合机比 A3 复印机占用更少的投入，具有更快的速 度以及更强大的功能，给用户带来极大 的便利。相比其他厂商，利盟还为用户 提供更加专业的文印解决方案和技术支 持。从通用解决方案到针对不同行业的 行业解决方案，帮助用户改善工作流程， 提高工作效率，控制文印成本，为用户 带来更多的价值。 节省之选——采购和使用 A4 复合 机能够显著的帮助企业节省办公成本， 从采购成本、占地面积和使用能耗上都 与传统 A3 复印机有明显下降。 如此看来，A4 智能复合机确实在 各个方面都有较大的优势存在，利盟拥 有种类齐全、功能多样的高性能 A4 工
作组级多功能数码复合机产品线，为用 户提供了可与 A3 幅面复印机相比的、 功能强大的解决方案，绿色智能 A4 复 合机时代即将到来。 聚焦中国 实现积极增长和稳健扩张 利盟大中华区总裁李建民表示，中 国市场是利盟未来潜力巨大的地方，是 一个不断变化，不断进步的市场。中国 市场正在逐渐与国际接轨，与此同时， 利盟将欧美的领先产品与经验带到中国 市场，加快中国市场的发展。包括在欧 美市场上销量最大、用户感受最好的 X 系列。利盟还将根据中国用户的使用特 点，为中国用户度身定做更加适用和完 善的解决方案，满足中国本地客户的需 求。 2012 年利盟将在中国实现积极的 增长和稳健的扩张，从技术创新和渠道 策略上都有所突破。作为全球唯一一家 专注打印及影像解决方案的打印机厂 商，利盟将继续聚焦商用打印市场，为 不同规模和应用特点的企业提供优异的 产品和打印管理解决方案。同时利盟也 同样重视个人市场，利盟的产品在满足 企业用户需求的同时，也具有良好的通 用性。新推出的彩色喷打及刷新原装墨 盒打印低成本的 39 元 500 页墨盒，都 将为个人用户及小型工作组带来更加高 品质的打印体验。
Application Intelligence Experience; Annual Inventory of Office Printing Market
新应用智能体验 办公打印市场年度盘点 2011 年的办公打印市场走过了并 不平静的一年。在经历了 2010 年国内 办公市场的高速增长之后，各大办公设 备厂商纷纷将中国区业务视为其全球业 务重点。佳能作为专业办公领导厂商， 也引领了国内桌面办公市场呈现的诸多 新趋势。从桌面激光设备彩色化到高端 技术的普及化，从更多有益于消费者的 售后服务新举措到产品环保性能的不断 提升，这些新变化在佳能桌面办公产品
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线中也体现的淋漓尽致，我们不妨在此 以关键词的形式来盘点回顾一下刚刚过 去的 2011 年桌面办公市场。 易用性显著提升 一提到桌面型打印产品，用户的脑 海中往往会浮现出低端、入门这些的词 语。以往的桌面型办公产品确实在打印 速度、打印质量以及功能上和高端产品 有着显著的差异。但是纵观 2011 年上 市的桌面办公新品，我们会发现以佳能 www.rechargeasia.com
OEM UPDATE / OEM 聚焦 RECHARGEasia
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OEM UPDATE / OEM 聚焦 RECHARGEasia
新应用智能体验 办公打印市场年度盘点
为代表的激光桌面办公产品在正在向高 端机型靠拢，厂商正在努力通过提升桌 面型办公产品的性能，来满足桌面用户 日益增长的办公应用需求。 (1) 高端技术普及化 高端技术普及化是 2011 年桌面办 公设备市场一个重要特征。随着中小型 企业用户的业务发展，这些入门级用户 对于文档输出质量需求也有所提升，特 别是当这些用户输出彩色文档时，他们 更加看重文档的输出质量。此时，应用 提高输出质量的打印技术就显得尤为重 要。佳能在 2011 年推出的桌面经济型 彩 激 LBP7010C 以 及 LBP7018C 就 是 2011 年高端技术普及化趋势下的一个 典范产品。这款产品史无前例地运用了 AST 高级平滑处理技术，这是佳能以往 应用于旗下高端专业印刷设备以及大型 数码复合机中的一项独有技术，能有效 消除边缘锯齿，逼真再现精细文本、线 条及复杂的图形，大幅减少了梯层的产 生与不清晰的输出。 而 佳 能 在 彩 色 激 光 多 功 能 一 体 机 方 面， 也 实 现 了 高 端 技 术 普 及 化 的 新 突 破。 在 佳 能 iC MF8380Cdw/8080Cw/8040Cn/8010Cn 等 4 款全新彩色激光多功能一体机中， 全部采用佳能全新快捷办公打印方案， 将诸多佳能高端数码复合机上的专业功 能移植到了桌面型激光多功能一体机 上，使商务用户更能便捷享受到包括自 动双面扫描、安全打印、纸张节约复印 等多项领先打印应用。 (2) 无线打印成新趋势 说 到 打 印 机 的 连 接 方 式，USB 连 接、网络连接是用户最常见的两种连接 方式，但是在 2011 年内，我们看到越 来越多的办公产品开始普及无线打印方 式，这点在桌面办公产品中体现的更为 明显。今年，包括佳能、三星等厂商都 发布了支持无线打印的激光办公产品。 在佳能 2011 年秋季发布桌面激光一体 机新品中，多达 6 款产品配备了 Wi-Fi 无线打印功能，可以看出，无线打印功 能已经全面在佳能激光多功能一体机上 应用。 (3) 操作智能化 如今的桌面型产品已经不满足于仅
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续
仅为用户提供基本的打印、复印等功能， 它在智能化方面也开始向高端机型靠 拢，我们在越来越多桌面型多功能一体 机中看到了诸如 ID 卡打印、一键多页 复印这样的功能，而佳能更是少见地将 这样的实用功能降低了应用门槛，在千 元价位的入门级激光一体机 iC MF3010 中加以应用。这对于入门级桌面用户来 说无疑是个惊喜。
供 3 年免费保修，在 2011 年业内掀起 了不小的波澜，也赢得了更多消费者的 关注。作为佳能而言，所有的这些服务 新举措目的只有一个，那就是为桌面办 公用户提供最佳的服务，让用户满意。 环保从桌面做起 科技是提高产品环保水平的最好手 段，打印机厂商也都在通过技术革新来 提高产品的环保水平，例如佳能采用的 “按需定影”技术，可以在待机状态下 零秒启动，即时响应打印。这项技术不 但提高了打印文档的首页输出速度，更 重要的是节约了产品在工作中的能源消 耗。
碳粉革新 曾经有人将硒鼓比作激光打印机的 心脏，细细品味这句话还是相当有道理 的，围绕硒鼓开发出来的打印机才会实 现最佳的打印品质。而硒鼓中的碳粉可 以视为打印机的血液，它对于打印质量 的好坏起到了决定性作用。作为专业办 公的领导者，佳能始终将耗材研发作为 重中之重，通过技术革新不断提升碳粉 的生产工艺。佳能原厂耗材的墨粉通过 化学手段聚合生成的，这种生产工艺能 确保单个碳粉颗粒圆润、大小一致、并 且在碳粉颗粒中还有一个蜡核，在定影 过程中通过蜡的升华，将墨粉牢牢的嵌 入纸张的纤维中，保证文档长期保存的 需要。 服务升级 作 为 桌 面 办 公 设 备 的 用 户， 越 来 越重视厂商提供的售后服务质量。能否 提供更加专业全面且超值的售后服务， 成为一家企业能否长期赢得用户肯定的 关键。佳能在专业办公 40 年的长久日 子里，对于售后服务如何提升产品价值 始终有自己独到的见解。例如在 2011 年，佳能就率先在国内推出了附加 3 年 免费保修增值服务的重要桌面级产品 LBP2900+。作为一款千元价位产品， 突破行业普遍采用的 1 年保修传统，提
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“为打印机瘦身，节约你的办公 桌面”，其实这也是一种环保的办公生 活方式。为了方便桌面用户将打印机或 是一体机放在办公桌面使用，打印机厂 商都在努力缩小这类产品的体积，以此 来提升产品的易用性，同时减少办公产 品对桌面的占用率。佳能新推出的彩色 激光打印机 LBP7010C，虽然机身内置 了 C、M、Y、K 四色硒鼓，但机身的宽 度却只有 40 公分，而其高度更是控制 在了 23 公分以内，相信这样体积的产 品，用户可以很容易地在桌面找到它的 位置。 2011 年的办公桌面打印市场让我 们看到了很多不同于以往的变化，这些 变化有的体现在产品中，有的体现的服 务中，我们有理由相信，在即将到来的 2012 年，桌面打印市场还将给用户带 来更多的美好体验。
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Analysis on Impacting Printer Ink Core Parameter
影响打印的墨水核心参数探讨 喷墨打印墨水是一种借助于喷头 与承印物间的电场力的作用，在承印物 表面喷射形成图文信息印迹的“液体油 墨”。喷墨墨水性能好坏直接影响到喷 墨影像的输出质量。 一般喷墨墨水应具有物化性质稳 定，对喷头等金属物件无腐蚀性，不为 细菌所吞噬，不易被燃烧和褪色。墨水 可喷性能好，在喷射过程中不堵塞喷嘴， 墨水的色密度、粘度、表面张力适度， 对于打印输出的效果就好。 一、喷墨墨水的类型及其分类 喷墨墨水的化学组分与印刷油墨的 化学组分相似，一般由色料、连结料和 其它添加剂等组成。色料在墨水中主要 起着显色的作用，常见的色料有染料、 颜料之分。染料墨水在室外光线照射下 会迅速褪色，并且不耐刮，不防水，此外， 使用染料墨水输出需要采用具有特殊涂 层的打印材料等。国际上已经开始大量 使用颜料墨水，颜料墨水克服了染料的 光化学活性的缺点，具有极强的耐光、 耐水性能，其褪色和变化是极其缓慢的， 可在户外保持长时间不褪色。此外，它 对其输出介质要求不高。 墨水的连结料可以是水、油性物质、 溶剂、树脂等，一般根据连结料不同人 们将墨水划分为水基墨水、油基墨水、 溶剂基墨水和热固型墨水。 水基墨水是一种环保型墨水，它不 含有挥发性有机溶剂，因此，对大气环 境无污染，不会对油墨制造者和印刷操 作者的健康造成伤害。 油基墨水是一种以低挥发性的油类 物质 ( 植物油、矿物油等 ) 为连结料， 并将染料溶解或颜料分散在其中而形成 的“油墨体系”。常见的是颜料型，适 合在带孔的吸收性材料上印刷，在工业 方面比较常用，如外包箱的条码印刷等。 溶剂墨水是指以有机溶剂或溶剂型 高分子成膜剂作为载体，将染料溶解或 将颜料分散在载体中形成的墨水体系。 在成像质量方面确实占有一定优势，主 要表现在色彩鲜明、色彩还原性好等。 在诸如纸张、塑料薄膜、不干胶贴膜和
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网织物等无涂层的材料上进行直接印 刷。 UV 光固化墨水在印刷方式中相比 其他油墨一直在不断地扩大市场份额， 发展极其迅速。作为一种新型的环保型 墨水，它具有节能、无溶剂排放、不污 染环境、生产效率高、适用于对热敏感 的承印物、印品性能优异、设备投资低 等优点，一直受到世界各国的重视。 二、图像输出对喷墨墨水的要求 1. 墨盒的选择 目前，在影像输出领域采用的墨盒 有两种方式：原装墨盒和兼容墨盒。原 装墨盒和兼容墨盒最大的区别在于价格 差异，因此，兼容墨盒在国内有很大市 场。就其输出质量而言，如果选择合适 的兼容墨盒也可以输出良好影像的，主 要选择的是墨水和打印头的兼容性。 根据喷墨系统中墨水喷射的方式要 分为连续喷墨和按需喷墨印刷两类。连 续喷墨墨滴连续产生，形成一个墨滴流， 通过一个偏转板，在承印材料上成像。 按需喷墨墨滴的产生是根据数字信号来 形成的，墨盒上施加一个数字信号就按 需要产生一些墨滴，而不是一个油墨流。 在墨盒选择中需要考虑喷墨系统成像方 式，否则，随意改变油墨势必造成出墨 的混乱。 2. 数码影像输出和数码打样输出 数码影像输出和数码打样输出所采 用的墨水是不同的，相互混用显然不适 合的，因为不同墨水中的成色物质直接 决定着墨水的物化性能和印刷适用性， 墨水的选用，是根据不同应用领域做出 选择。 数码影像打印的喷墨墨水：要求墨 水色域空间和户外表现力持久，能抵抗 UV 光线的影响，防止颜色褪色。 数码打样墨水：要求更多的是质量 标准。因为数码打样的目的是模拟印刷 标准样，从而实现数码样和印刷标准样 的颜色匹配。 三、新墨水技术 1. 染料型墨水
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喷墨墨水大多以染料型墨水为主， 主要原因在于两方面：制备颜料墨水的 生产工艺比较复杂和价格较高。目前， 许多数码印刷设备商推出各自颜料墨 水， 例 如： 爱 普 生 早 期 推 出“ 世 纪 虹 彩”颜料墨水。后又研制出更为先进的 “宝石级”快干颜料墨水、八色世纪虹 亮光颜料墨水、恒彩防水耐光颜料墨水 等。Cannon 也推出了 Lucia 的颜料墨 水，具有超强的色彩表现力。HP 推出 了 Vivera 颜料墨水，适合各种介质打印， 具有丰富的色域。除此之外，大多数兼 容墨水厂家也加大在新型颜料墨水方面 的研发力度，从而确保市场的竞争力。 2. 广色域墨水 目前，商用喷墨打印机输出黑白图 片使用 2 种方式，①黑白喷墨打印机输 出；②彩色喷墨打印机输出黑白影像。 这两种输出方案均不能对原稿图像的真 实再现。鉴于此，人们研发专色墨水以 提高复制颜色质量。采用黑色墨水和专 色墨水 ( 灰色 ) 合作完成打印输出。这 样准确再现中性色调、暖色调和冷色调， 这类打印墨水使图像调区域达到精细， 颜色渐变也较为理想。 3.“纳米”墨水 “纳米”墨水是运用纳米超微技术 粉碎，分散、乳化手段，以高色素碳黑 为主体组分，以化学试剂为辅助组分， 以水为溶剂的合理配方，形成稳定的胶 体分散体系溶胶。墨水的平均粒径为 66nm，该墨水具有不堵头、不褪色、 不洇水、耐候性强、适应性广等特点。 4.UV 喷墨墨水 UV 固化墨水是通过聚合而起作用， 曝光于 UV 灯下引起连锁反应，使墨水 粘着在基材上并几乎即刻固化。它们具 备极好的图像特性，可在传统的印刷材 料诸如纸张、帆布及 PVC 上印刷，还 可在标识板、木头、玻璃、金属以及其 它一切能够想到的基材上印刷。该墨水 能在非常坚固的硬物表面固化，耐擦且 不受天气和环境影响。杜邦、Lyson、 Inkware、Avecia 和其他的墨水公司也 在纷纷提供有关喷墨打印的 UV 光固化 墨水。
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New Developments for Seven Categories of UV Ink
谈国内外 7 大类 UV 油墨技术的新进展 一、阳离子光固化体系 UV 油墨 阳离子光固化体系 UV 油墨是目前 人们关注的研究领域，因为该体系 UV 油墨具有以下优点。 1. 不受氧抑制，有利于油墨表面高 度交联，使涂层坚韧而有光泽。而自由 基光固化体系油墨受氧抑制严重。 2. 阳离子光固化体系 UV 油墨固化 后不产生难闻气味，并且一旦受 UV 光 照射后生成阳离子，停止光照后固化反 应仍能继续进行，这就有利于厚墨层的 深层固化和深层油墨的固化，而这一点 是自由基光固化体系所难以实现的。 3. 阳离子光固化体系 UV 油墨固化 后，体积收缩小（一般为 3%~5%）， 因此有利于改善对基材的黏附性。自由 基光固化体系油墨固化后体积一般收缩 10%，对基材的黏附性影响较大。 因此，采用阳离子光固化体系 UV 油墨或自由基 / 阳离子复合光固化体系 UV 油墨，可以提高光固化速度，特别 是对有色的 UV 油墨和墨膜较厚的网印 UV 油墨的固化而言，更为有利。 从阳离子固化材料的市场增长率高 于 UV 固化市场总的增长率可以看出， 采用阳离子光固化体系或自由基 / 阳离 子复合光固化体系的 UV 油墨将是 UV 油墨新的发展方向。 二、水性 UV 油墨 水性 UV 油墨除具有 UV 油墨对环 境污染小的特点外，其黏度较小，流变 性好，对氧阻聚有一定的缓解作用。解 决了早期无溶剂 UV 油墨无法在凹印和 柔性版印刷中应用的一些技术难题，非 常适合凹印和柔性版印刷。 三、混合油墨 采用普通油墨印刷，只有在墨膜彻 底干燥后进行 UV 上光，才能得到良好 的上光效果。因此，若采用联机上光， 上光效果就不理想。若进行脱机上光， 为防止印刷品在干燥阶段出现背面蹭 脏，需要喷粉，而喷粉会使本来光亮平 滑的印张表面出现砂目状，影响印刷品 上光后的美观。
混合油墨是把普通油墨成分与 UV 固化材料混合配制而成的一种新型油 墨。这种油墨在传统的单张纸印刷机上 印刷，经 UV 灯照射后，即可进行联机 UV 上光，而且 UV 光油能在纸张上迅 速固化，获得均匀的高光泽上光效果。 采用混合油墨印刷有以下特点： 1. 混合油墨印刷结合了 UV 光固化 油墨和传统胶印油墨的特点，使油墨经 UV 光固化后能最大限度地呈现 UV 油 墨的特点。油墨可瞬间固化，大大减少 能耗量，降低生产、储存和处理的成本， 提高生产效率。 2. 混合油墨印刷不必采用特种墨 辊、橡皮布和润版液。这样，就可在需 要联机上光时采用混合油墨，不上光时 采用普通油墨。与普通油墨印刷时的情 况一样，不同的墨辊、橡皮布与混合油 墨一起使用时效果可能会有些差别。 3. 用混合油墨印刷，经过 UV 上光 后其光泽不会褪去，特别适合对油墨遮 盖要求高的印刷产品。 4. 混合油墨的水墨平衡比较容易 控制。因为混合油墨中的 UV 成分不经 UV 灯照射不会发生固化， 因此混合油墨在印刷机上 一直是流动的，不会像普 通油墨那样在墨辊上结皮 而引起印刷故障。 5. 用混合油墨印刷由 于实现了瞬间干燥，故可 在印刷机上联机 UV 上光而 无须用水性上光油打底， 其印刷质量丝毫不逊于普 通胶印油墨。 6. 混合油墨能印刷出 清晰的网点，提高了印刷 质量。 7. 目 前， 大 部 分 CTP 印 版 不 宜 采 用 UV 油 墨 印 刷，但是可以采用混合油 墨印刷。 8. 采用混合油墨投资 少。对已有 UV 技术的印刷 厂，只需购买混合油墨即 可，而对尚未使用 UV 技术
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的印刷厂，购买混合油墨后，只需投资 UV 固化设备和 UV 灯即可。 9. 混合油墨适用范围广，除适用于 纸张印刷外，也适用于印刷塑料、铝箔、 金属纸等非常吸收性承印材料。解决了 非吸收性承印材料上油墨的干燥问题。 10. 混合油墨除可用单张纸印刷机 外，还可用于窄幅卷筒纸印刷机。 现在混合油墨越来越多地被用来印 刷光泽度要求高的产品，如相册、药品 和化妆品包装盒等。 四、新型齐聚物 目前，低黏度齐聚物被开发出来， 应用在 UV 油墨中，可减少油墨中对皮 肤有刺激性的活性稀释剂的用量，并且， 若印刷在多孔基材上，不会再出现单体 吸附到表面的现象。近来，美国开发出 一种以丙烯酸聚酯为基础的新型柔性版 印刷 UV 油墨，其中不包含单体成分， 因而可消除因单体向食品转移而产生的 危害。低黏度齐聚物的使用，非常有利 于配制低黏度的凹印 UV 油墨、柔印版 印刷 UV 油墨，特别是现在发展势
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谈国内外 7 大类 UV 油墨技术的新进展
头正猛的喷墨 UV 油墨。 另外，随着 UV 固化领域中阳离子 齐聚物、水性齐聚物的开发，使得阳离 子光固化体系、自由基 / 阳离子复合光 固化体系以及水性 UV 油墨被开发出来， 改善了 UV 油墨的性能和应用范围。 五、新型活性稀释剂 不少用做活性稀释剂的丙烯酸功能 单体，由于毒性较大，对皮肤刺激性大 而影响应用。但进行烷氧基化后单体的 毒性和对皮肤的刺激性大大减小。目前 许多烷氧基化丙烯酸功能单体被开发出 来。 另一类新开发的活性稀释剂为乙烯 基醚类单体，具有黏度小、活性大、毒 性弱和对皮肤的刺激性小等优点。同时， 这类单体既能发生自由基光固化反应， 又能进行阳离子光固化反应，是非常有 前途的活性稀释剂。另外，还有一些适 用于 UV 油墨印刷的其化阳离子型活性 稀释剂被开发出来。 六、新型光引发剂 为了使墨膜深处和有色膜层很好地 固化，目前开发了酰基磷氧化物光引发 剂。它对 400nm 的光波有很好的吸收性， 光引发效率高；生成的自由基吸收向短 波移动，具有“光漂白”作用，有利于 墨膜深处的光固化反应，最终产生无色， 故不泛黄，非常适用于墨膜较厚的网印 UV 油墨。这类光引发还有新近开发的 有机金属光引发剂。 由于大多数光引发剂是小分子光引 发剂，在储存过程中容易挥发和迁移， 导致光聚合效率低、产品有难闻气味， 甚至带有毒性，影响了 UV 油墨在食品 包装中的使用。目前开发出一些低气味、 无毒的光引发剂。例如高分子光引发剂， 它具有较优良的性能，可减轻迁移作用。 同时，高分子光引发剂还具有以下特点： 调节光敏基团间的距离，可获得具有不 同反应活性的高分子光引发剂，利用光 活性基团的协同作用提高光敏性能，防 止墨层的黄变及老化。采用高分子光引 发剂的 UV 油墨可用于食品包装的印刷， 且具有较好的固化性能。 另外，随着水性、阳离子、复合和
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混杂光引发剂的开发，UV 油墨的性能 被进一步提高，应用范围进一步扩大。 其中，复合光引发剂是将自由基和阳离 子光引发剂复合，采用了复合光引发剂 的 UV 油墨固化速度有了极大的提高， 而混杂光引发剂是在 UV 光照下，既可 生成自由基又可生成阳离子，采用了混 杂光引发剂的 UV 油墨可以同时克服氧 气对自由基的阻聚及阳离子聚合对水的 敏感性，提高墨膜的固化度和物化性能。 七、新型 UV 固化光源 1. 无极汞灯 可以瞬时开关，且寿命长、功效大。 与中压汞灯的光谱不同，用于 UV 固化 的无极汞灯的光谱是一个连续的光谱， 可用于较厚墨膜的固化。 2. 新型发光二极管 UV 固化光源 发光二极管具有很多优点，例如： 瞬时接通和关闭、5 万多小时的照明寿 命、操作电压低、电损耗低以及可以进 行连续的能量输出等，可以说使用非常 方便而且经济。这种光源本身发热量很 小，非常适合对温度敏感的印刷品的干 燥。发光二极管发射的几乎都是单色光 （发射波长的半峰值约为 25μm），对 有特殊要求的 UV 固化，发射波长可以 达到 450nm。 3. 受激准分子灯 所谓受激准分子（受激二聚物、三 聚物）是一种无稳定基态而只呈现弱键 受激态的分子形式。一些重要的受激准
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分子是由稀有气体、稀有气体氯化物、 卤素以及汞与卤素混合物经电子激发而 形成的。目前开发出的几种受激准分 子灯产品，主要是在波长为 172nm、 222nm、308nm 和 351nm 处 有 UV 光 发射的光源。受激准分子灯波段分布极 窄，并具有高能量，能使 UV 油墨快速 固化。波长为 172nm 的受激准分子灯 可使丙烯酸酯直接活化。一种氯化氙受 激准分子灯在波长 308nm 处产生的能 量，能使 UV 油墨快速固化。此外，受 激准分子灯在固化 UV 油墨过程中不产 生臭氧，对基材和生产设备无热量转移。 据悉，波长 308nm 的受激准分子灯对 阳离子光固化体系 UV 油墨的固化特别 有效。
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DCI / Jet Tec Achieve Blue Angel Certification
DCI / JET TEC 再生硒鼓获德国环保标签认证 欧 洲 打 印 耗 材 再 生 商 DCI / JET TEC（Dynamic Cassette International Ltd）宣布其再生惠普 Q6511A 彩色兼 容硒鼓通过蓝天使（Blue Angel）测试， 获得该环保标签认证。 蓝天使认证于 1978 年开始实施， 目前获得该认证的产品约 1 万多个，覆 盖 80 个种类。该认证颁发给具有环保 型优势产品，而非“主流”产品。 产品经过蓝天使测试，需满足许多 要求，包括产品的安全性，对环境的影 响降到最低等。Q6511A 再生硒鼓整个 生命周期的每个环节，从产品的使用到 最终的回收处理都要满足测试标准。测 试 表 明， 同 其 他 产 品 相 比，DCI / JET TEC 再生硒鼓具有更高的环保性能。 此外，DCI / JET TEC 生产的惠普 Q6000 系列再生硒鼓还获得德国技术 监督协会颁发的 ISO19798 认证。该认
们产品环保友好型的肯定。我们的产品 还获得 ISO 14001 标准。这些认证都是 DCI / JET TEC 环境友好型产品得到认 可的证明。” DCI / JET TEC 同其位于林肯郡姊 妹 公 司 The Recycling Factory 合 作 回 收硒鼓，生产再生硒鼓墨盒。 关于 DCI / JET TEC
证是用于计算硒鼓标准页面的平均打印 量。 DCI / JET TEC 商 务 经 理 Phil Sneath 表示：“获得蓝天使认证是对我
DCI / JET TEC 成 立 于 1983 年， 最 初 从 事 磁 带 的 生 产。1996 年，DCI / JET TEC 推出 Jet Tec 品牌喷墨打印 机兼容耗材。如今，DCI / JET TEC 以 发展成为欧洲最大的兼容耗材供应商之 一。目前，DCI / JET TEC 生产扩张， 每月兼容墨盒产量为 200 万支，再生墨 盒产量为 70 万支，硒鼓 10 万支。
Beijing Laser Celebrates 10-Year Anniversary of Parts & Components Factory in Baoding
北京莱盛保定配件厂举办建厂十周年庆典活动 1 月 11 日，北京莱盛保定配件厂举办建厂十周年庆典活 动。北京莱盛公司的上游供应商、贸易商、代理商；当地县 政府干部、县教育系统的师生、行业媒体、行业协会部分领导、 北京莱盛公司员工、莱盛保定配件厂员工共计 500 余人，欢 聚一堂，共同庆祝北京莱盛保定配件厂成立十周年。
保定配件工厂成立于 2002 年，10 年后，工厂现占地面 积 20 亩，四期厂房建筑面积 12000 米，产品从几十种上升 到千余种，远销到 60 多个国家和地区，员工增加到 500 余人， 保定配件工厂成为一个出口型的高新技术企业。 北京莱盛保定配件厂徐虎民厂长深有体会地发表庆典致 辞。保定配件厂十年风雨同舟，取得今天的成绩，感谢当地 政府对民营企业的支持，在金融危机之时，困难的时候，企 92
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业挖掘潜力，鼓励创新，降低成本，适当市场，保证了利润。 在不易获得利润后，企业仍抽出资金为当地的小学校购置 46 台电脑，捐资助教，体现了企业的为民的精神。 北京莱盛高新技术有限公司总经理石磊在庆典大会上， 对于保定的成绩给予了充分的肯定，并鼓励发扬这种精神， 再接再历，取得更好的成绩。 在庆典活动中，在美国的石老先生、美国帕斯玛公司经 理石女士、北京莱盛副总经理杜海泳以及当地政府的领导、 学校校长等分别发表了讲话和贺词。 最后，由保定莱盛的员工表演了文艺节目，这些节目全 部是员工自已导演，表现的全是工作、生活中的事迹，不仅 亲切、生动，时尚，入情入境，很是感人。 在节目演出的过程中，还表彰了工作中做出成绩的员工 给 予“ 创 新 奖” 的 鼓 励、 表 彰 了“ 技 术贡献奖”的员工， 并为在莱盛工作十 年的员工颁发了“三 星手机”奖励。 在一片融融的 欢 笑 中， 结 束 了 庆 典活动。
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Static Control Achieves Milestone in Technology, Releases Industry’s First Color NeverTAB PCRIndustry’s First Color NeverTAB PCRn
Static Control 创造了技术上的一个里程碑 推出业界首例彩色不粘充电辊 NeverTAB PCR 不粘充电辊提供的打印质量与 OEM 充电辊提供的打印质量几乎无区别
Static Control 推出业界首例彩色硒 鼓不粘充电辊 NeverTAB PCR 。不粘充 电辊防止碳粉添加剂粘结，以及由此引 起的打印缺陷。 Static Control 的创始人兼首席执行 官埃德 . 斯沃茨说，“这是这个行业期 待了 20 年的产品。我们的工程师 . 行界 的佼佼者 . 多年潜心研究，开发出这一 革命性的技术。这是因为我们的客户需 要此产品提高竞争力和不断壮大成长。” TAB 碳粉添加剂粘结的英文词汇缩 写，碳粉添加剂粘结是碳粉添加剂在硒 鼓使用周期内聚集和嵌入到充电辊表面 和表层内。在彩色充电辊上，它会形成 彩色的覆盖层。在单色充电辊上，它会 形成灰白色覆盖层。
碳粉添加剂形成绝缘层，阻止充电 辊为感光鼓均匀地充电和放电，导致底 灰、局部底灰和条纹打印缺陷。Static Control 的不粘充电辊正如其名，确实 没有碳粉添加剂粘结。 Static Control 新的彩色不粘充电辊 （NVRTABPCR H1525），适用于全球 30 多种彩色打印机硒鼓。Static Control 计划全线推出适用于各种单色和彩色硒 鼓的不粘充电辊。 产品零件号 单色 NVRTABPCR-H12OS NVRTABPCR-H1505 NVRTABPCR-4KOS NVRTABPCR-9KOS
彩色 NVRTABPCR-H1525 NVRTABPCR-HP46 关于 Static Control Static Control 是全球售后成像与再 生技术的领先者。其办事处遍布全球， 所有的研发，制造和工程部门位于美国 北卡罗莱纳州桑福德市的全球总部。目 前， Static Control 为成像售后市场自 主制造 8000 多种，供应 15,000 多种成 像产品。 请 电 邮 至 info@scc-china.com， Static Control 的销售代表，以获得详细信息。
Static Control Announces Chips, Toner and Components for HP® CP1025 Color Cartridge
Static Control 推出适用于 HP® CP1025 彩色硒鼓的芯片、 碳粉、配件 Static Control 推 出 了 再 生 彩 色 硒 鼓的专用奥德赛碳粉和零部件。该硒鼓 适 用 于 十 分 流 行 的 惠 普 LaserJet®Pro CP1025 台式彩色打印机。这些价位较 低的小型打印机销往世界各地，具有较 高的硒鼓更换率，这给予全球硒鼓再生 厂商较多盈利商机。 Static Control 提 供 再 生 惠 普 CP1025 硒鼓所需要的 奥德赛碳粉、通 用芯片、密封条、运输保护盖和工卡具。 感光鼓单元芯片也已推出。再生感光鼓 单元的感光鼓和运输保护盖很快就会上 市。 HP CP1025 硒 鼓 型 号 : CE310A, CE311A, CE312A, CE313A Static Control 零件号： HP1025-26B-COS, HP102526B-MOS, HP1025-26B-YOS,
HP1025-30B-KOS HP1025DUCHIP - 专用更换芯片 U32CHIP-C - 适 用 于 惠 普 CP1025, CP1525 & CM1415 MFP 青色 硒鼓的通用更换芯片 U32CHIP-K - 适 用 于 惠 普 CP1025, CP1525 & CM1415 MFP 黑色 硒鼓的通用更换芯片 U32CHIP-MA - 适 用 于 惠 普 CP1025, CP1525 & CM1415 MFP 品红 色硒鼓的通用更换芯片 U32CHIP-Y - 适 用 于 惠 普 CP1025, CP1525 & CM1415 MFP 黄色 硒鼓的通用更换芯片 HP1320FMHCAP - 海绵粉仓盖 HP26FMHCAP - 海绵粉仓盖 HP26RISEAL - 适用于 HP2600 和 CP1025 刚性插入式密封条 HP1025THSHPROT - 适用于惠普
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CP1025 的碳粉仓运输保护盖 HP1025HEJIG - 适 用 于 惠 普 CP1025 的粉仓灌粉口钻孔卡具 HP1025DBSPACER - 适用于惠普 LaserJet Pro CP 1025 的出粉刀间隙条 HP26HETOOL - 适 用 于 HP2600 的粉仓 / 废粉仓灌粉口工具 请 电 邮 至 info@scc-china.com， Static Control 的销售代表，以获得详细信息。
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富美科技喜获 2011 年度 双名牌荣誉称号
2011 年欧洲喷墨印刷 保持劲增势头
Forever Company Awarded Double Honorary Title of the Year in 2011
Europe Maintains 2011 Growth Momentum for Ink-jet Printing
近日，富美再制造环保激光硒鼓及富美再制造环保激光 硒鼓售后服务，分别被山东省质量技术监督局授予“山东省 名牌产品”及“山东省服务名牌”。 山东省名牌评价工作严格按照《山东名牌产品评价管理 办法（试行）》和《山东省服务名牌评价管理办法》规定的 程序进行，历经材料审核、公开答辩、现场审核、社会公示 等多个环节，富美的再制造环保激光硒鼓及其售后服务在全 省诸多申报品牌中脱颖而出，成为 2011 年度喜获双项名牌的 两家企业之一。 名牌战略是富美科技健康持续发展的重要战略。双名牌 荣誉称号的评定，是政府对富美科技产品及其服务的双重认 可与肯定。富美科技将继续大力进行科技攻关，创新管理， 保障产品质量，优化回收及售后服务，切实履行造福用户、 节能环保的社会责任，为国家循环经济的发展做出更大贡献。
日本京瓷（KYO）控诉柯达 侵犯喷墨专利 Kyocera (KYO) Sues Kodak Inkjet for Patent Infringement 正处在转型期的柯达公司，刚刚在喷墨产业中获得利益 之时，却被日本京瓷集团（KYO）指控其侵犯该公司的喷墨 打印机专利权。柯达股票也因此受到影响而下挫。 据了解，京瓷正在寻求一定的金钱赔偿的同时，也申请 了禁制令，禁止柯达生产和销售其侵权产品。 为此，柯达发言人在一份声明中称，京瓷此举是“一 个技术竞争对手采用法律手段来改变一个长期运行的合同纠 纷。” 柯达在近期，将继续出售重要的专利或采取一定的“替 代行动”，如出售债务。与此同时，柯达战略重点将逐步转 移到商业印刷行业中来。
数码印刷设备安装量的增加，成为欧洲喷墨印刷油墨量 上涨的主要原因。 2011 年，欧洲地区 GDP 出现缓慢增长，同时也促进印 刷业销售量的艰难上涨。然而，喷墨印刷领域成为增长的黑马。 在众多数码印刷业务中，欧洲地区的喷墨印刷量急速发展印 刷教育，其主要表现为喷墨印刷机安装量的增加，同时促使 喷墨印刷油墨销售量出现两位数字的增长。 尽管这些增加有一定比例来自于欧洲地区之外，特别是 一些新兴市场的崛起，但欧洲地区喷墨油墨销售量的增加幅 度却大于传统印刷领域。 据 市 场 研 究 及 咨 询 机 构 Infotrends 公 司 最 近 颁 布 的 《2010-2015 年西欧数码印刷应用趋势报告》显示，预计数 码印刷量在 5 年间将以年均 2.8% 呈现增长。Infotrends 公司 按需印刷及出版事业部咨询主管 Ralf Schlozer 表示数码印刷 在中国，我们发现一些在实际应用中是高于平均增长率的。 到 2015 年，图书、报纸、简报和杂志的数码印刷量将会出现 成倍增长。数码印刷直邮产品量将持续增加，保持年 600 亿 印的最大应用市场范围。 在数码印刷板块，喷墨印刷的表现优于其主要竞争对手— 墨粉。在票据文件领域，喷墨印刷的市场占有率已经超越墨 粉检测系统及仪器，之前一直是墨粉印刷主导文件印刷市场。 喷墨印刷技术能够成为数码印刷市场主流主要是因为 steam 技术的稳定性和创新性。 3 年前的德鲁巴因为大量新喷墨技术的出现而被行业誉 为“喷墨德鲁巴”。在 IPEX2010 展会上，数码印刷厂商（多 数为喷墨印刷厂商）的参展面积也大于传统印刷。2012 年的 德鲁巴也因为创新的喷墨技术成为焦点而被预测为“喷墨德 鲁巴”。
2015 年高速喷墨技术 将占彩色数码 40% 市场 High-Speed Color Digital Inkjet Technology to Account for 40% of Market in 2015 研究显示：2015 年高速喷墨技术将占领彩色数码 40% 的市场。如今，新型的高速喷墨系统已经进入了数码打印市 场并为彩色数码打印提供了更多的发展机遇。这一系统拥有 高效的生产力，相对较低的操作成本和高质量的产品，在原 有喷墨系统的基础上各方面都有了改善。这些新的设备到 2015 年将占领 40% 的全球彩印市场。 能够转向高速喷墨，一部分原因是得益于打印技术的发 展，这一发展使得高速彩色打印在强大的成本绩效指标下能 够实现高质量的打印。
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假冒横行 7 家卖“惠普” 5 家涉嫌售假
日本印机出口去年大幅下降
Counterfeit Widespread: Five out of Seven "HP" OEM sellers Suspect Fake Products
由于日本印刷市场持续缩水，许多日本印刷机械企业特 别大企业都在加大开拓国际市场的力度。如日本最大的印刷 机械企业小森公司，2011 年小森公司在日本国内的销售额将 为 256 亿日元，占总额的比例将下降到只为三成，国外销售 额将达 584 亿日元，占总额的比例将上升到七成。 数据显示，日本印刷产业机械出口额连年下降，与近几 年发生的世界金融危机、经济下滑和国际市场不景气有关， 严重影响到日本印刷机械出口，减幅为 53.7%。 日本印刷产业机械出口量急剧下降到 10 万台以下，与出 口额相比，日本印刷产业机械的进口额要小得多。2010 年， 日本印刷产业机械的进口额只比上年减少 4.6%，只相当于近 10 年中最高的 2006 年的 44%。
陕西市场对假冒耗材产品进行了一次集中清理检查，富 县工商行政管理局发现 7 家销售电脑耗材的店面中，有 5 家 涉嫌销售假冒惠普“HP”耗材。在现场查获了假冒“HP”商 标的成像卡盒 38 个、墨盒 3 个。随即工作人员将涉嫌侵犯“HP” 注册商标专用权的标有“HP”商标的“假冒”耗材依法进行 了扣押，后续还将以商标侵权案对 5 家店铺进行行政处罚。 据一长期从事品牌电脑耗材销售业内人员介绍，正 品电脑耗材质量好，但价格较贵，一般人贪图便宜，市场上 假冒耗材迎合了这部分消费者。其实真伪还是可以区分的， 品牌电脑耗材一般都有很明显的防伪标签、标识、QR 码（移 动身份验证）等，有的还可以根据产品提供防伪的信息进行 在线查验真伪。如果销售方不能提供完整的电脑耗材包装盒， 极有可能是回收再造的“翻新货”或就是假的，消费者在购 买时一定要仔细甄别。
富士施乐宣布与思科联合开发 移动打印系统 Fuji Xerox and Cisco Announce Joint Development of Mobile Printing Systems 富士施乐公司 2011 年 12 月宣布与思科 (Cisco) 达成合 作伙伴关系，双方将合作开发一款移动打印系统，让用户们 可以利用任意设备和任意打印机进行打印。 据了解，施乐与思科打算给路由器和交换机添加一些软 件，让流动性强的公司员工更快速容易地打印，而且让整个 打印过程变得更迅速和更安全。思科渠道合作商将转售这种 技术以及施乐即将推出的一项受控打印服务。 有了移动打印技术，企业员工就可以通过智能手机、平 板电脑或其他设备将文件发送到一款服务上，然后控制企业 内部的任何一台打印机将文件打印出来。Forrester Research 的分析师 Rob Whiteley 认为，这项新技术和服务或许可以解 决因各种便携式设备和虚拟桌面日益流行而导致的一些问题。 随着越来越多的用户对手机和平板电脑的依赖性越来越 强，利用移动设备进行打印的功能变得越来越重要，但相关 的技术仍处于初期开发阶段。 据了解，施乐在今年早些时候推出了一款移动打印系统， 由企业或系统集成商来安装和配置。包括思科的竞争对手惠 普在内的其他一些厂商也推出了类似的系统。施乐之所以同 思科合作，是希望将网络的概念引进这种移动打印系统。
Japan Printer Exports Drop Significantly from 2011
澳大利亚最大数码印刷机 再创新纪录 Australia's Largest Digital Printing Breaks New Record 近日北人股份，作为澳大利亚地区最大的数码印刷商 On Demand 公司向外界展示了——奥西 ColorStream3500 卷筒 纸数码喷墨印刷系统。 这家位于墨尔本市的公司采用奥西公司配置有双引擎构 造（最高速度可达 1000 页每分钟，月印刷量可迎合 1200 万 页 A4）的数码印刷系统。ColorStream 不仅可以印刷黑白活件， 而且可以升级到全彩色。 On Demand 公 司 常 务 董 事 Bruce Peddlesden 称：“这款设备的 生产力已经超出预 期，大量的出版印 刷和可变数据印刷 活件都已经很好的 证明了一切。操作 性好，目前已成功 奥西 ColorStream3500 卷筒纸数码喷墨印刷系 完成 400 万页的印 统资料图 刷活件。公司使用 的 HP Indigo 生产力已经在亚太地区创造了记录，希望这款 奥西设备也可以创造新记录。” 澳大利亚另外一家公司也正忙于采购这款系统。
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赛纳荣获工信部 CSIP 颁发的 中国芯“创新应用企业奖”
全国加工贸易转型升级示范 企业评选：珠海耗材企业上榜
Seina Wins “Innovative Application Award” Issued by Chinese CSIP-core at Ministry of Industry
National Model Enterprises Selection for Transforming and Upgrading: Zhuhai Supplies Companies among the List
2011 年 12 月 16 日，以“推动整机与芯片联动，打造集 成电路大产业链”为主题的“2011 中国集成电路产业促进大 会暨第六届 " 中国芯 " 颁奖典礼”在济南喜来登酒店隆重举办。 会议由工信部电子信息司、工信部软件与集成电路促进中心 主办，汇聚了国内百余家优秀芯片企业、整机企业与集成电 路产业界资深技术专家，共同探讨集成电路产业的发展大势。 同时，也对 2011 年“中国芯”创新产品和应用成果进行了展 示和表彰。在全国行业范围内，评选出了 2011 年的重量级奖 项。 赛纳受邀参加了此次盛会并荣获 2011 届中国芯“创新应 用企业奖”。其“奔图”品牌激光打印机，作为中国第一代 自主研发的有自主核心技术的激光打印机，成为大会上耀眼 的新星。 赛纳科技在通用激光打印耗材领域已经耕耘多年，掌握 了打印机引擎的关键技术，在突破了打印机关键芯片的技术 后，将通用激光耗材产业快速发展成全球的龙头企业。随着 赛纳科技奔图激光打印机的的推出，将消除在打印机芯片中 存在主动泄密信息的行为，消除了打印信息的安全隐患。 2011 年 9 月 16 日，国家工信部软件与集成电路促进中 心将“MIIT_CSIP-DUT 赛纳科技创新中心”牌匾授予赛纳科 技。中国打印机行业首个由国家级产业公共服务平台与企业、 高校共建的研发平台正式组建。中心旨在以产学研合作联盟 的方式，推动我国集成电路芯片和软件技术在我国激光打印 机产业领域的应用和产业化，通过整机带动芯片和软件产业 的上下游联动，力争推动中国打印机产业的升级和产业链的 建设。 “MIIT_CSIPDUT 赛 纳 科 技 创 新 中 心”的组建部门之一， 工业和信息化部软件与 集成电路促进中心主要 负责国家软件与集成电 路公共服务平台的建 设，创新中心建成后， 可以利用奔图打印机的整机优势，鼓励上下游企业不断进行 产品创新，进而带动芯片、软件、服务等产业相关领域的发展， 产生整机带动芯片和配件的产业集群效应，实现产业协同发 展，促进我国电子信息产业的协调、整体发展。 同时，“MIIT_CSIP-DUT 赛纳科技创新中心”成立，也 体现出国家对自主核心技术打印机的充分认可。
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全国加工贸易转型升级经验交流暨工作座谈会在东莞召 开。会议公布了由商务部、海关总署确定 58 家全国加工贸易 转型升级示范企业名单，珠海天威飞马、蓉胜超微、格力磁电、 华尚汽车玻璃等 4 家企业榜上有名。 据了解，为加快推动加工贸易转型升级，2010 年以来， 商务部会同人力资源和社会保障部、海关总署在苏州、东莞 和珠江三角洲地区开展加工贸易升级试点、示范工作，并出 台相关政策，决定在示范区、试点城市选择若干行业，培育 和扶持一批转型升级示范企业。 市科工贸信局有关负责人介绍，示范企业的评选经过了 企业自愿申报、行业推荐、地方初审、专家审核、国家相关 部委确认等多个环节，珠海共上报了 5 家企业，最终 4 家企 业与其他地区的 54 家企业一起获得示范企业称号。 珠海上榜的 4 家示范企业中，天威飞马打印耗材有限公 司是全球通用耗材行业的领军企业，截至今年 5 月，公司申 请专利总数达 1582 件，拥有专利数量和质量均位列同行业第 一位；格力磁电公司技术中心是中国最早从事喷墨技术研究 的企业研发中心之一，近年来陆续研发出多项专利产品，打 破了国际品牌专利封锁。 据悉，根据有关规定，商务部、海关总署以及相关政府 部门将加强对示范企业的指导与支持，共同为企业进一步转 型升级创造良好的外部环境。
涉嫌盗窃商业机密 两行业人士被警方拘留 Zhuhai Police Detain Two Industry Seniors for Alleged Theft of Trade Secrets 据可靠消息，4 名再生耗材行业人士在广东中山被警方 带走调查。其中两人——余志宏及罗石和被警方拘留。 据悉，两人被警方调查源于涉嫌窃取赛纳科技的商业机 密。若该情况属实，两人将可能面对监禁的处罚。 早在 2011 年 4 月，再生时代曾报道该涉案二人，他们 被赛纳科技开除出公司。余志宏原任赛纳的常务副总经理， 罗石和原为赛纳的销售总监。至 2011 年 5 月份，两人开始在 Aster 工作，该公司至去年 10 月再生硒鼓月产量已达到 20 万 支。赛纳自 2006 年开始进军激光耗材业，很快就成为业内的 领先企业。自 2009 年起赛纳更开始重金研发国内首台有自主 知识产权的激光打印机，并于 2011 年十月份向全球发布。
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输入三维数据就能造出物品武汉发明 " 立体打印机 " “Three-Dimensional Printer” Invented in Wuhan 据《楚天都市报》报道，在电脑上完成产品的设计“蓝 图”，再按下“打印”键，旁边的机器，就会根据“蓝图”， 用激光技术将原材料烧结成各种复杂的工业零部件或产品。 华中科技大学材料学院副院长、快速制造中心主任史玉 升教授率领的研究团队，让这种神奇的场景变成现实。 经过 10 多年努力，史玉升团队近日成功开发成形空间为 1.2 米 ×1.2 米的“立体打印机”。据悉，这是目前世界上最 大成形空间的快速制造装备，其技术水平国际领先。 早在 1998 年，史玉升团队就开始“粉末材料快速成形技 术与设备”的研发，工作原理是先将计算机设计出的复杂产 品的三维模型分解成若干层平面数据，然后用激光把金属、 陶瓷、塑料、砂等粉末材料按平面数据烧结，形成一个平面 形状，再通过层层累积叠加，让产品像植物生长般一次性整 体成形。 华中科技大学材料学院博士蔡道生解释，该设备的外观 看起来如柜子，里面却分布着精密的仪器，相当于一个制造 车间。生产某一物件时，只需要把物件的各种三维数据输入 电脑，通过下达生产指令，即按下“打印”键，这个“制造 车间”就会根据需要，使用金属、陶瓷、塑料、砂等不同的
粉末材料，智动化进行生产。一段时间后，我们打开这个“制 造车间”，就可以取出已经成型的产品。 “生活中的杯子、碗、桌子、椅子、鼠标、马桶，以及 微缩版黄鹤楼等，只要有三维数据，我们都可以通过它来制 造。”蔡道生说，只是这种快速制造技术，多应用在航空航天、 军工、汽车等重要领域，甚至可以制造传统方式无法加工的 奇异结构，如薄壁、微孔等特殊结构制件。
“立体打印机”外观
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