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CONTENTS
目 录 13 67
卷首语 专题文章
14
Management Matters 管理的重要性
16
Mobile Printing Goes Mainstream 移动打印成为行业主流
18
The Shift to Mobility and the Impact on Printing 移动技术对于打印行业的影响
18
Mobility and the Challenge of Simplification 移动性和简便化操作带给影像行业的挑战
68
关注打印安全问题，耗材厂商发力 Focus on the Print Safety Question, Consumables Company Can Help You!
70
赛纳科技：领航民族耗材产业的发展 Seine: Leader of China's Consumables Industry
SHOW TIME
20
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办公行业二月价格指数走势 Office Industry's Price Index Movements in February
GLOBAL FORUM
Ninestar Disappointed Over Court of Appeals' Judgement
32
IDC Study Reveals the Real Impact of Internet-Enabled Mobile Devices on the Hardcopy Industry IDC 的研究揭示了移动网络设备对于未来硬拷贝行业影响
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打印领域的 TCO 管理 :“办公系统的安全解决方案” TCO Management Printing: Office Systems and Security Solutions
84
谈谈打印机产品升级前后对比 Discussion on Comparative Studies Before and After Upgrades
85
打印市场：经销商、厂商和消费者的博弈 The Print Market: The Game Plan among Dealers, Manufacturers, and Consumers
纳思达对于高级法院判决表示失望
OEM UPDATE
22
市场动态
24 26 29
10
Samsung Launches New Wireless Printers for More Efficient Home and Small Business Use 三星为家庭办公和中小型企业用户推出新型无线打印机
36
Canon U.S.A. Introduces Three High-Quality PIXMA Office All-in-One Printers at an Affordable Price 佳能发布三款高品质办公用一体机
40
Xerox Expands Cloud Services For Small And Mid-Sized Businesses 施乐公司为中小型企业扩大彩色打印产品
41
Konica Minolta Introduces Wide-Format Printing And Superior Color Quality With The KIP C7800 Production Print System 柯尼卡美能达公司推出彩色大幅面打印机 KIP C7800
42
EFI Fiery Technology and Konica Minolta Digital Press are Perfect Match for Demanding Production Environments EFI 的 Fiery 技术和柯尼卡美能达数码印刷机实现苛刻的生产 环境的完美匹配
90
利盟 A3 高速彩色激光打印机又添新品 X950/C950de 上市 Lexmark High-speed A3 Color Laser Printer, with Newly Released X950/C950
90
爱普生推出经济环保的 64 英寸打印机 Epson Introduces Economically and Environmentally Friendly 64-inch Printer
91
佳能彩色多功能数码复合机新品问世 The Advent of Canon Color Multifunctional Digital Device
By Cathy Martin
Worldwide Hardcopy Peripherals Market Declined 4.5% in the Fourth Quarter But Maintains Positive Growth for 2011 全球硬拷贝市场第四季度下降 4.5% 但依然保持正增长 Western European Hardcopy Market Shows Slight Dip But Outlook Remains Positive 西欧硬拷贝市场增长呈现小幅度但前景乐观 The Top 10 Factors You Need to Know About The Chinese By Curt Keller E-Commerce Market 中国电子商务你需要了解的 10 大要素
74
佳能公司最近指控某些成像卡盒侵犯其专利权 Canon Sued More Than 30 Remanufacturers Infringing Its Toner Cartridge Patents
74
办公文印设备智能化前瞻 Foresight of Intelligent Printing and Copying in the Office
76
2012 有望成为移动打印年 2012 to Become the Year of Mobile Printing
76
2012 年企业对打印设备的需求仍然居高不下 Companies' Demand for Printer Equipment Remains High
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OEM 聚焦
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Canon Continues Legal Strategy for Drum Patent Protection 佳能公司继续利用法律武器维护其充电辊专利权
全球论坛
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New Document Printing Expo in Los Angeles 洛杉矶将举办全新办公耗材展
MARKETING
市场动态
大幅面印刷将拥有更广阔的市场 Large Format Printing to Have a Broader Market
By Jon Reardon
展会热点
总第 095 期 MARCH 2012
78 By Ronelle Ingram
By Ken Noreikis
2012 年 3 月
RECHARGEasia ISSUE 095
MARKETING
Message from the Publisher
FEATURE ARTICLES
亚洲再生业
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ASK THE EXPERTS
请教专家
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Remanufacturing the HP Color LaserJet Enterprise CP5225 By Mike Josiah Series Black and Color Toner cartridges 惠普彩色激光 Enterprise CP5225 系列成像卡盒的再生
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解决打印机喷头堵头的 4 种方法 Four Methods to Solving Printer Nozzle Plug
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ME330 改装走线挑战 L201 原装连供 ME330 Modified to Challenge L201 Original Continuous Ink Supply
COMPANY CLOSE-UP
CHINA CORNER
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中文快讯
2011 年中国打印机产量呈下降的态势 China's Printers Show Downward Trend in 2011 打印机不兼容第三方墨盒 三星遭起诉 Samsung Prosecuted: Printers Not Compatible with ThirdParty Ink Cartridges 前总裁史蒂夫·威顿惜别 SCC 公司 Steve Weedon Left Static Control
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企业近况透视
富士技术专家获得德国瑞士 PSO 认证 Fuji Technical Expert Receives PSO Certification from Germany and Switzerland
56 96
For the Next 30 Years, Print-Rite will Color the World with Green 天威耗材亮相纽约时代广场发布环保宣言
2012 年中国印后市场潜力巨大 China Aftermarket Segment Demonstrates Huge Potential in 2012
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Ninestar Managed a Successful Show in Remanexpo 2012 纳思达亮相欧洲耗材展
富士施乐推出尖端打印技术 Fuji Xerox Launches State-of-the-Art Printing Technology
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Jet Tec Launches 9 New Toners Jet Tec 公司推出 9 款新墨粉
富美硒鼓连续五年中标陕西省政府采购 Forever Cartridge Successfully Enters into Shanxi Provincial Government for Past Five Years
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Pantum's New Warehouse in Holland Established 奔图荷兰建立新仓库
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ACM Technologies Opens Europe-Based EcoPlus Technologies ACM 公司在欧洲开启环保技术
NEW PRODUCTS EXPRESS
新品快讯
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Katun® Corporation Introduces Katun® Performance™ Color Toners for Use in Konica Minolta Bizhub c200 & c353 Katun® 公司发布适用于柯尼卡美能达 Bizhub c200 & c353 型 品牌墨粉
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ILG Adds Jumbo Color Series CE260X, CE261X, CE262X, CE263X ILG 增加适用于 CE260X, CE261X, CE262X, CE263X 成像卡 盒的彩色产品
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Micro Solutions Enterprises Released New Cartridge MSE 公司发布新兼容成像卡盒
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柯达退出数码相机领域 或将出售部分专利 Kodak Exits Digital Camera Market after Failing to Sell Patents 惠普拟在打印机和电脑中植入 Autonomy 软件 HP Autonomy Software to be Implanted into Printers and Computers
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莱盛在珠海举办技术交流会 Beijing Laser Holds Technique Exchanges Meeting in Zhuhai 中国（广州）国际广告标识展在广州举办 Sign China Holds in Guangzhou
ZHUJIANG CORNER
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珠江三角洲
珠海市质监局大力实施技术标准战略 Zhuhai Municipal Quality Supervision Bureau Vigorously Implements Technical Standard 天威在法兰克福（Paperworld）展会上召开新品发布会 Print-Rite Holds Press Conference at PaperWorld to Release New Compatible Cartridge JUMPR 75+
Static Control Releases HP 4600 Color NeverTAB PCR Static Control 推出惠普 4600 彩色不粘充电辊 NeverTAB™ PCR Static Control 的提供完全适于惠普 364，564，178，862， 920 和 940 版本固件的喷墨芯片 Static Control Releases New Inkjet Chips for HP 364，564， 178，862，920 & 940 武汉宝特龙推出兄弟 TN2015 墨粉新品 Wuhan Bao Te Long Introduces New Brother Toner TN2015
En Ch Note:
Recharge Asia is the original bilingual publication for the recharger industry in English and Chinese. The following symbols denote the language in which the article appears: En English Ch Chinese
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Contributors
Editor’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.
Ronelle Ingram
Ronelle Ingram VP of Technical Support for Steven Enterprises
Ken Noreikis
Ken Noreikis Vice President of Sales and Marketing
Ronelle Ingram is a writer, speaker, author of “Service with a Smile” and is a regular columnist for copier and imaging industry publications, like Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Ms. Ingram Enterprises in Irvine, California. Ms. Ingram is past President of the Business Technology Association. A UCLA graduate, Ms. Ingram has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms. Ingram’s greatest credential is her 40+ years of hands-on experience of managing very profitable service and telemarketing departments. Read her article “Green Proof ” p14
Ken Noreikis, vice president sales and marketing, is a senior sales executive with 25 years of sales and marketing experience in the technology industry. He started with Spicer and PrinterOn in 2006 as vice president of sales and marketing for both divisions with overall responsibility for revenue and market and product strategy. In addition to his strong sales and marketing experience, he has significant experience managing cross-functional teams focused on go to market strategy, product management and product development. Noreikis is currently responsible for sales, marketing, product management and product development. Read his article: “Mobile Printing Goes Mainstream” p16
Jon Reardon
Jon Reardon Group Director, InfoTrends Jon Reardon is the Group Director of Office Document Technologies & Services. Mr. Reardon provides research, analysis, briefings, and consulting for software and services within small and medium-sized businesses. He produces InfoTrends’ software and services forecasts, and manages various research studies. Read his article “Mobility and the Challenge of Simplification” p18
Cathy Martin
Cathy Martin Senior Consultant InfoTrends As a primary contributor of written deliverables for InfoTrends’ Communication Supplies Consulting Service, Cathy Martin covers a wide range of topics, including new products, trends, and distribution channels. Ms. Martin conducts in-depth research for many topics regarding the supplies industry, relying on her extensive network of contacts as well as past experience. Prior to her current position, Ms. Martin was the Founder and Editor of Communication Supplies Weekly. Before joining InfoTrends, she served as an Analyst at BIS Strategic Decisions. Ms. Martin received a B.S. Degree (Magna Cum Laude) in Business from the University of Massachusetts. Read her article “Canon Continues Legal Strategy for Drum Patent Protection” p22
Curt Keller
Curt Keller CEO and founder of Benchmark Email Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Mr. Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Mr. Keller started Benchmark Email in early 2004 and quickly grew the Southern Californiabased company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Mr. Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. Read his article “The Top 10 Factors You Need to Know About The Chinese E-Commerce Market” p29
Mike Josiah 12
Mike Josiah Technical Director of UniNet Imaging Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. Read his article “Remanufacturing the HP Color LaserJet Enterprise CP5225 Series Black and Color TonerCartridges” p44 RECHARGEasia
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Message from the Publisher Dear Readers: With more and more electronic gadgets, like smartphones and tablets, infiltrating our day-to-day lives, we in the imaging industry must face a fast-growing reality of “paperless and less print”. The bottom line with respect to print is this: as the OEMs’ have declined due to reduced printing, our role as aftermarket suppliers has changed along with it. We spoke with a few large aftermarket companies recently and I have to say that we have less than encouraging news to share. I trust that most of you seek out answers to the ever-present questions as to how to continuously achieve your business goals. You may, for example, be in the process of transforming your business model from a "supplies" to a "supplies+service" orientated one. The information from the digital highway is ever increasing at an astounding speed and as such we likewise must adapt our models with speed and agility. We hope that the articles our diligent editorial staff has compiled for you this month will help you to do just that. In this issue, our feature articles include "Management Matters" by Ronelle Ingram on p.14; "Mobility and the Challenge of Simplification" by Jon Reardon on p. 18; "Canon Continues Legal Strategy for Drum Patent Protection" by Cathy Martin on p. 22; "The Top 10 Factors You Need To Know About The Chinese E-Commerce Market" by Curt Keller on p.29; and “Remanufacturing the HP Color LaserJet Enterprise CP5225 Series Black and Color Toner Cartridges” by UniNet’s Mike Josiah on p. 44.
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Ms. Sunny Sun Publisher
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Ronelle Ingram is a writer, speaker, author of “Service with a Smile” and is a regular columnist for copier and imaging industry publications, like Recharge Asia. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Ms. Ingram Enterprises in Irvine, California. Ms. Ingram is past President of the Business Technology Association. A UCLA graduate, Ms. Ingram has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms. Ingram’s greatest credential is her 40+ years of hands-on experience of managing very profitable service and telemarketing departments.
Management Matters By Ronelle Ingram Benjamin Franklin was born in Boston, Massachusetts in 1706. He is known for being a statesman, author, diplomat, scientist, writer, inventor and a master manager. His particular form of wisdom was highlighted in his yearly Poor Richard’s Almanack which was published from 1732 to 1757. 280 years later, Benjamin Franklin’s “12 Rules of Management” still hold true. After each of Franklin’s Rules of Management, I have taken the liberty to extend their meaning to the print on paper imaging industry of today. Times and people change. The value of consistency, knowledge and integrity are timeless. Ben Franklin's 12 rules of Management 1. Finish better than you began. Maintaining the status quo is not good enough. A business requires growth to stay prosperous. Through natural attrition the average business will lose 25 percent of their customer base each year. To achieve the desired annual growth of 10 percent, a business must increase their customer base by 35 percent. 20 percent of the products your company sold last year are no longer available in the marketplace. Every five years, most companies must completely reinvent themselves. 2. All education is self education. Others may try to teach you. Only you can actually learn. You are ultimately responsible for your own knowledge and progression. If you are not willing to make the effort, no one else can learn for you. Keeping up with the increasing base of knowledge requires ongoing self learning. No company can generate enough profits to pay for the time necessary for all employees to receive ongoing pertinent training. Taking responsibility for your own learning is essential to personal growth. 3. Seek first to manage yourself, then to manage others. A consistent positive example is the most effective memo ever written. Being true to yourself extends to being true to those around you. Leading by example is more effective than requiring people to follow through intimidation. 4. Influence is more important than victory. The building of business and interpersonal relationships is more productive than trying to destroy the competition. It is more productive to reach down and help someone up, then to create tension that inhibits the advancement of others. Today’s subordinate may be your superior 14
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tomorrow. Customers, vendors and fellow employee should be treated as if your job depends on their approval. Because it does. 5. Work hard and watch your cost. A million pennies saved is $10,000 earned. Venture capitalists prefer actual value over large tax write-offs. The rise and fall of the worldwide financial market has become an eye-opening commentary on the value of free spenders. In business as in life, even more important than the amount of money that you make, is the amount of money that you do not spend. Spending $1 more then you make each day, versus saving $1 each day creates misery compared to security. 6. Everyone wants to appear reasonable. Harmony is a more productive product in the workplace than is coercion. Make sure that the cause and effects of your actions are understandable to the onlooker. To be a successful manager, others must buy into your plan. To be a leader requires others to be willing to follow. 7. Create your own set of values to guide your actions. Consistency works with the human spirit. A known standard helps others work more productively. Inconsistency plays havoc on the workplace. If you make a mistake, acknowledge the errant behavior quickly. Take full personal responsibility for the blunder and move on. If you don't have the courage or tenacity to stand by your word, keep your mouth shut. 8. Incentive is everything. Reward is the manager’s most valuable tool. Money is the least long acting of any incentive. The same reward given too often becomes expected. When a long given incentive is withdrawn negative repercussions will occur. Be creative and vary your incentive programs. Acknowledgment
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Management Matters
By Ronelle Ingram
Continued
and simple verbal praise for a job well done, is a very powerful incentive. A flexible work schedule or bonus time off is a highly valued reward to those who work in an office. 9. Create solutions for seemingly impossible problems. A successful worker is in the business of solving problems. If you can economically solve another's problems you can create a customer. When you bring a problem to your superior, be prepared to recommend two or three viable solutions to the situation. A manager’s job is creating paths around the daily roadblocks we all encounter. The great manager makes daily problem solving appear effortless. 10. Become a revolutionary for experimentation and change. The successful manager is a catalyst for change. Convincing others to follow along an untraveled path requires creativity, motivation and leadership. If it's not broken you still need to look harder for a better process. A successful leader is one who can get average people to consistently achieve extraordinary results. When you reach the top
of the mountain, look for a bigger mountain to conquer. 11. Sometimes it is better to do 1001 small things right that only one large thing right. Hoping to have one great idea be able to keep your company in business is as foolish as depending on your lottery winnings to finance next week’s payroll. Consistency of effective work habits will prove to be the winning plan. Imagine how much can be accomplished if each employee did one thing better each day. There is superior strength by linking small bits of
success. 12. Deliberately cultivate your reputation and legacy. Learn to consistently and conservatively advertise your achievements. A reputation of ethical winning is your greatest competitive advantage. Be involved in your industry and community. Give back more than you take. People do business with people they like. The internet may be faceless, but it's not nameless. Ultimately your reputation is your greatest advertisement. Quality is a product everyone can value.
Mobile Printing Goes Mainstream By Ken Noreikis, Vice President of Sales and Marketing, PrinterOn Ken Noreikis, vice president sales and marketing, is a senior sales executive with 25 years of sales and marketing experience in the technology industry. He started with Spicer and PrinterOn in 2006 as vice president of sales and marketing for both divisions with overall responsibility for revenue and market and product strategy. In addition to his strong sales and marketing experience, he has significant experience managing cross-functional teams focused on go to market strategy, product management and product development. Noreikis is currently responsible for sales, marketing, product management and product development. Historical View Although mobile printing has only really begun to take hold recently, it has existed for many years. Twelve years ago, the initial version of the PrinterOn Mobile Printing Solution was developed. Before most had even heard of a BlackBerry, PrinterOn saw the need to be able to print from any device, use the cloud for processing documents and send them to any PrinterOn-enabled printer in the world. This visionary way of thinking has made PrinterOn the leading mobile print solution provider. The public market was the first to deploy mobile printing. Hilton Garden Inns, Admirals Clubs, Delta Sky Clubs, public libraries and universities were the early adopters, understanding that offering mobile printing was a way of driving brand loyalty by enabling the mobile executive to be more productive while on the road. This was the beginning of the mobile printing revolution. Current Market In the past several years, there has been a major shift in the market towards mobile printing. This shift can be attributed to three things: the massive adoption of smartphones and tablets, 16
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the acceptance of cloud computing and the increased need for convenience printing. According to Forrester Research, there are already more than 187 million mobile workers worldwide, expected to more than double to 397 million in 2012. As worldwide adoption of smartphones and tablets continues to accelerate and intersects with proliferating applications and mobile cloud-computing services, the ability to print on-the-go from any print location remains one of the most desired capabilities by users of these devices. Over time, the desire for printing from a mobile device has consistently been a top request in surveys from major research firms. Only now does the technology exist to provide print capabilities to a wide range of mobile applications in a manner that extends and enhances the mobile user’s desired workflow and habits. The acceptance of cloud computing as a viable and secure way of moving and storing data has also helped this shift to mobile printing. Cloud solutions are now a desirable choice for many businesses since there is no software to download and maintain. The need for convenience printing by mobile executives who
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travel, work at home or in the office is on the rise as well. They need to be able to print wherever they are and with a consistent user experience. This consistent user experience drives productivity and makes it easy to print from anywhere, to anywhere. Future Adoption A number of factors will serve to expand the opportunity for mobile printing and its adoption in the mainstream. The rapid growth of advanced smartphones and tablets are providing new opportunities for users to access, create and interact with digital content. As users’ expectations shift to on-demand and instant access to their digital content, printing technologies will also need to adapt to allow users to print whenever and wherever they choose to printers located in diverse physical locations. The broader mainstream acceptance of cloud computing and software-as-a-service (SaaS) will increase users’ expectations of device and printer solutions. Technologies such as Google Docs allow users to access their content from any device and from any location. As these technologies mature and proliferate, PrinterOn’s technology will allow users to print from any device to any printer and will serve to enhance the mobile user experience. PrinterOn’s solution provides users and organizations the opportunity to make their printers “cloud capable” quickly and with little effort. By enhancing the capabilities of existing and future print devices and through the use of PrinterOn’s network of public venue printers, PrinterOn bridges the gap between mobile digital content and printed output while at home, in the office or while traveling. Critical Requirements and Use Cases For mobile printing to be successful and accepted by the mainstream, two things must be in place: a stable infrastructure for delivering the service and multiple deployment options that support a wide variety of use cases. Since mobile printing is a hosted, cloud-based service, up-time and reliability are of the utmost importance. Users worldwide are accessing this service 24/7 and expect it to work. If the experience is not successful, a first-time user may never use the service again. The infrastructure also needs to be scalable. A deployment of two printers or thousands of printers must have reliable, repeatable setup procedures and provide a consistent user experience in the end. A mobile printing solution must also be able to support a variety of use cases. Every market is unique, and typically there are specific requirements to be met. For mobile printing in public, auto discovery of print locations through the use of GPS-based search is a critical requirement to allow users to easily find nearby and accessible printers. Printers deployed in public venues need to support free-to-user or pay-peruse deployments. The ability to integrate different types of payment methods into the service is important. Secure document processing and release are critical requirements in the public, unattended print
market as well. The enterprise/corporate space may require configuring printers to require access control lists for internal corporate users and/or support for open printing to support corporate visitors who have the need to print. Other requirements may include integration with print management systems that already exist. Some may want to deploy a hosted cloud solution (SaaS). Others, particularly in the enterprise and higher education space, insist on an on-premise solution deployed directly on corporate servers to protect and keep data secure. How Mobile Printing Fits Within the MPS Offering The market shift is requiring managed print services (MPS) to provide and support on-the-go printing to its customers. A natural fit for managed print services, the mobile printing solution needs to be flexible enough to meet the demands and requirements of a vast market. Green initiatives can also be met. Mobile printing allows a user to print only what they need when they need it. Enabling release codes prevent unwanted documents from being printed at all. Mobile printing is a value-add service which completes the MPS offering. Corporate users can be provided with a whole solution that is not just limited to the workplace. The mobile printing experience continues whether the user is at work, at home or in public. Conclusion Although overall print volume in the market is not expected to increase going forward, the trend of where and how print is initiated is transitioning to mobile devices. Considering the adoption of mobile devices, acceptance of cloud computing and the need to continually drive productivity, the time is now for mobile printing to achieve mainstream adoption. Managed print service providers have an opportunity to provide incremental value to their corporate clients by offering a mobile print solution as part of their go-tomarket approach. About PrinterOn PrinterOn is the world’s leading Mobile Printing Solution within the public, business and home markets. PrinterOn uses Cloud technology to enable users to print documents from any smartphone, laptop or tablet to any PrinterOn-enabled printer in the world. There are over 6000 PrinterOn printing locations worldwide. The PrinterOn mobile printing solution has been deployed in hotels, universities, airports, libraries and corporations in over 35 countries. Since its inception in 2000, PrinterOn has processed over 4 million
mobile print jobs and has printed more than 20 million pages. PrinterOn holds many significant approved patents that protect our technology and has a number of patents pending. For more information visit: www.printeron.com or contact us at sales@printeron.com.
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The Shift to Mobility and the Impact on Printing Editor’s note: The following article is based on a presentation by Larry Jamieson, Director, Hard Copy Industry Advisory Service, and Robert Palmer, Director, Managed Document Practice at Lyra and Photizo The computing industry is leading toward mobile technology not only for personal use but also in the business enterprise. More people own mobile phones than land lines, and mobile devices now outnumber PC’s three to one. Businesses worldwide are creating a new trend known as “mobile knowledge workers.” Mobile computing allows businesses to operate more productively with less resources; it allows 24/7 access to work files and customers. Further, it allows businesses to have remote workers with flexible work schedules. With this trend pushing forward, newer and better mobile devices can be expected on the horizon, with better operating systems, applications and solutions. Networking systems will also improve as a result, creating a demand for faster network systems, and Cloudbased services can be expected to take off. According to a 2011 survey conducted by Lyra Research, Inc, of Small and Medium-Sized businesses with 200 employees, it shows that: • 178 employees use smartphones for business calls • 115 employees use smartphones for e-mail or business applications • 112 employees have not yet used smartphones or tablet pc for business purposes but intend to • 190 employees have not used smartphones or tablet pc for business and do not intend to On the bright side, it is not all doom and gloom for the printing industry. This boom in the mobile industry can only make the printing industry adapt with it. Mobile printing solutions will be in demand as well as mobile printing devices, as indicated by mobile workers. In
another survey conducted by Lyra Research, Inc., it shows that: • 23% of the respondents say that they have printed from a phone or tablet • 46% have not yet printed from a phone or tablet but expect to • 28% have not printed and do not expect to • 3% say they are not sure whether it can print or not The good news is, printing will not entirely go away. There are still business documents that will require to be printed. Mobile printing can respond to users’ needs by providing simple and user-friendly solutions that have little disruption on the workflow, and have the ability to utilize the users’ existing mobile device and allow it to be on a network. Mobile printing can respond to IT’s requirements by allowing it to have a “seamless integration with an existing IT infrastructure, allow for security behind the firewall, allow for remote configuration and management, and deploy a solution before users create their own.” As far as location, mobile printing will be in offices, behind a server-based firewall, that will have the ability to print to local and network printers, and public print centers. In a nutshell, mobile printing should strike the iron while it’s hot. Simple and seamless solutions need to be in place. Educating consumers is also key. Consumers must know that they can print where they are and not where their printer is, and there should be resources to support this. IT is a key player and not just the end users. IT must be able to provide what the “mobile knowledge workers” are demanding.
Mobility and the Challenge of Simplification By Jon Reardon Jon Reardon is the Group Director of Off ice Document Technologies & Services. Mr. Reardon provides research, analysis, briefings, and consulting for software and services within small and medium-sized businesses. He produces InfoTrends’ software and services forecasts, and manages various research studies.
In a 2011 survey of mobile knowledge workers, InfoTrends found that 30% of companies surveyed selected better support for print as one of the main priorities for improvement. This makes sense as many mobile workers do not know how to print documents from their smartphone or tablet computer. Many do not even know that they can print. Unaware of which apps to use, how to set up apps, how to identify and locate nearby printers, and whether those printers are even compatible with their devices or apps are all noteworthy issues. 18
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HP has established a clear leadership position in terms of bringing Web-connected, cloud aware printers to market. There are somewhere in the region of twenty million HP ePrint capable devices in the field globally; this number will only grow in 2012. Yet despite the numbers, all vendors (HP included) face the same fundamental challenge: how to simplify the
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proposition and communication to the point where users can effectively harness the technology. Between mobile printing via e-mail through the cloud or a wireless connection, printing over password-protected VPN connections, direct printing, scanning a QR code to print, printing from within an app, Google Cloud Print, and Apple Air Print, there is a lot for workers and IT departments to try and grasp. If it all seems too complicated, there is the very real possibility that people just might give up trying to print from mobile devices altogether. InfoTrends encourages vendors to continue developing Web-connected printers and mobile print solutions for consumers and enterprise, but the focus must clearly move to enhancing user-friendliness and simplification. T h e c h a l l e n ge a l s o re s i d e s w i t h t h e m a rk e t i n g communications function. How can a vendor promote new services and capabilities to audiences using various devices and operating systems in a way that does not confuse? Awareness, education, and simplification are never an easy combination to deliver. With this in mind, InfoTrends will be taking a detailed look at the entire mobile print space during 2012 and will help vendors answer some of the most pressing questions. In just one short year, the battleground for mobile operating systems has taken a significant step forward. There are now three clear players in mobile OS space: Apple/iOS, Google/Android, and Microsoft Windows 8. This should make life clearer for vendors developing solutions and aid consumer understanding. In addition, the push that Microsoft and Intel are giving to the Ultrabooks category is significant. It is the computing response to mobility and could slow the transition to tablets in the short term. An Ultrabook looks like a computer and people are more likely to behave as if it is “computing as usual.” A certain percentage of the habitual printing synonymous with laptops and PCs is likely to come along by default. On the other side of the same debate, the way an iPod or Kindle makes music collections and personal libraries portable is being replicated by tablets and solutions (e.g., Dropbox). Filing cabinets have gone mobile. In this situation, the reasons to print are greatly diminished. Vendors can help limit the move away from printing by continuing to develop mobile print solutions that make it easier for consumers to print from smartphones and tablets, wherever they are. That said, the new technologies must be easy to use, simple to understand, and effectively communicated to consumers. If the consumer needs educating, then the implementation is too complex. www.rechargeasia.com
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New Document Printing Expo in Los Angeles New document printing expo in Los Angeles aims to build US-China trade in the aftermarket office consumables industry Recognizing the importance of trade between USA and China -the world’s leading economies -- a new expo called Asia Imaging Fair (Los Angeles) has emerged to facilitate business relations in the office consumables industry. Asia Imaging Fair (Los Angeles) 2012 will be held at the Pasadena Convention Center, California, on December 6 to 7, 2012. According to the US-China Business Council, US-China trade has shown a dramatic spike, jumping from $121.5 billion in 2001 to $456.8 billion in 2010. (Source: chinadaily.com) HSBC’s Global Connections Trade Forecast (February 2012 edition) claims that the value of China’s trade will rise at an annualized rate of 6.6 percent over the next five years. In addition, printing and machinery will become the fastest emerging industry in the Asia-Pacific due to the addition of global supply chains in the region. (Source: HSBC Global Connections Trade Forecast) Asia Imaging Fair (Los Angeles) is organized by Recharge Asia Corporation, a media company focusing on the imaging and document printing industry. Eric Zhang, Recharge Asia’s Director in China, said, “This is the perfect opportunity for American corporations to forge partnerships with Chinese and Asian counterparts closer to home. Companies from all over China and
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Asia will be exhibiting and showcasing their products and services. If you are considering expanding to China and Asia, this is a great first step to take." Sunny Sun, Recharge Asia’s Publisher said, “The reason we chose to hold this expo in Los Angeles is because L.A. is the 19th largest economy in the world and the largest business center of America, with $543.7 billion GDP in 2010, a population of 10 million and 418,000 businesses.” As Los Angeles’ only office supplies expo, Asia Imaging Fair, will focus on the following: Digital Printing & Imaging, Inkjet and Toner Cartridges, Remanufacturing Products, Parts and Components, Aftermarket Office Supplies, Paper & Other Consumables, Copiers & Multi-Function Devices, and Managed Print Services (MPS). More information about Asia Imaging Fair (Los Angeles) 2012 can be obtained by visiting www.rechargeasia.com/expo/aif-losangeles.html Contact: Sunny Sun, Managing Director sunny@rechargeasia.com Website: www.rechargeasia.com Tel: US office: (626) 213-2636 China office: 86-10-5126-5580
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Canon Continues Legal Strategy for Drum Patent Protection By Cathy Martin On January 23, 2012, Canon Inc. of Japan, Canon U.S.A., Inc. of Lake Success, NY, and Canon Virginia, Inc., of Newport News, VA filed another complaint with the ITC to begin an investigation into two patents. At the same time, Canon filed a civil action suit against the respondents in the U.S. District Court for the Southern District of New York for the same patents. The two photoconductor patents are the same two patents that Canon had previously alleged patent infringement in 2010 for an ITC complaint (337-TA-731). This investigation was terminated in May 2011 due to the issue of a consent order prohibiting all 20 respondents, including Ninestar, from importing into the U.S. The patents are 5,903,803 and 6,128,454.
Companies in the Complaint – Retailer/Reseller Respondents ·Acecom, Inc. –San Antonio d/b/a InkSell.com (San Antonio, TX) ·Atman, Inc. s/b/a pcRUSH.com (El Segundo, CA) ·Dexxxon Digital Storage, Inc. (Columbus, WI)
·Discount Office Items, Inc.; Deal Express LLC d/b/a Discount
Loosely defined, the patents are related to a projection on a drum that is designed to receive a rotational force from a hole in a laser beam printer so that the drum may be rotated. The projection on the cartridge enables it to be easily inserted and removed from the printer by the user and at the same time enables the drum to be rotated smoothly for a high quality printed image. The defendants in the case are listed below in Table 2 and the list following. Canon believes that the retailer/reseller companies receive some of the allegedly infringing product from the remanufacturers in Table 2.
Office Items (Columbus, WI) ·Do It Wiser LLC d/b/a Image Toner (Marietta, GA) ·E-Max Group, Inc. d/b/a Databazaar.com (Miramar, FL) ·Green Project, Inc. (Hacienda Heights, CA) ·GreenLine Paper Company, Inc. (York, PA) ·IJSS Inc. d/b/a TonerZone.com d/b/a InkJetSuperstore.com (Los Angeles, CA) ·Imaging Resources, LLC (Chatsworth, CA) ·Ink Technologies Printer Supplies, LLC (Dayton, OH) ·Myriad Greeyn LLC (Virginia Beach, VA) ·Office World, Inc.; OfficeWorld.com, Inc. (Eugene, OR) ·OnlineTechStores.com, Inc. d/b/a SuppliesOutlet.com (Reno, NV) ·SupplyBuy.com, Inc. (Nashville, TN) ·Virtual Imaging Products Inc. (Canada) ·Zinyaw LLC d/b/a TonerPirate.com (Houston, TX)
Table 2: Remanufacturer Companies in the Complaint
Industry Impact:
Table: Canon Patents in Court Proceedings 1/23/2012
This newly filed ITC complaint and concurrent court cases by Canon are significant for a variety of reasons although it raises more questions than answers at the moment. The proceedings include so many aftermarket companies, including Clover and Nukote. It is one of the few times that Clover and its related companies have been included in a case like this. As the largest aftermarket company with a reputation on being very careful about IP issues, Clover as a defendant sends a message to the rest of the aftermarket industry. This could have a trickle down affect which goes beyond just the aftermarket to affect some of Clover’s largest customers including office supply superstores. The resolution of these cases could have a very far and wide-reaching impact on the aftermarket in terms of products and company activities. The patents also affect so many products which are used in HP supplies that HP buys from Canon. In an effort to protect its patents from potential infringement, Canon is pushing 22
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very hard on this specific issue since this was not the first time that Canon has filed for these particular patents. Even though Canon did not receive a favorable outcome, the company had also pursued the same drum patent issue in Korea last year where many aftermarket companies obtain their drums. In addition, Canon has pursued this very issue with the ITC before with different defendants. This time, the company has included much more evidence and is requesting a GEO (General Exclusion Order) which could have greater impact on the industry as compared to a consent order, since it would affect all companies that import these products into the United States. Table 3: Products Affected by Canon Patents in Question
Regardless of the outcome, many expect that aftermarket companies will be able to find a workaround and find components that do not infringe by possibly switching suppliers. It may also force remanufacturers to scavenge for OEM parts to get the part they need if Canon is successful with these proceedings. In terms of suppliers, it has been noticed that Fuji and Mitsubishi, two of the largest drum producers, were not on the defendant list but many suspect that they are using the same gear. Some are wondering what would happen if the aftermarket moved to these suppliers for more of their drums. Reportedly, Static Control claims to have a drum that uses non-infringing patents but this could not be confirmed. If this is true, the aftermarket might consider this a valid solution. The downside is that prices for components could increase which would affect the aftermarket; they then may be forced to pass their increased costs to the customers. In turn, this would diminish the advantage for aftermarket products which gets back to the reason for Canon to pursue this strategy in the first place.
Worldwide Hardcopy Peripherals Market Declined 4.5% in the Fourth Quarter But Maintains Positive Growth for 2011 According to the International Data Corporation (IDC) Worldwide Q uarterly Hardcopy Peripherals Tracker, the worldwide hardcopy peripherals market declined 4.5% year over year in the fourth quarter of 2011 (4Q11) on shipments of 34.9 million units. For the full year 2011, the global market experienced year-over-year growth of 0.7% with shipments approaching 126 million units. The color laser market continues to show growth in the overall hardcopy peripherals market. This segment increased 7% year over year to more than 1.9 million units shipped in 4Q11. As color continues to penetrate the overall hardcopy market, the multifunction peripheral (MFP) market is weathering the current economy better than its single function counterparts, as products continue to make the transition towards multifunction, posting a 17% year-over-year increase compared to a 1% decline for single function printers. “We expect the overall inkjet, color, and monochrome MFP markets will increase as the switch from single-function printers continues in 2012. IDC forecasts that the MFP market will increase in the high single digits in 2012,” said Phuong Hang, program manager, Worldwide Hardcopy Peripheral Trackers. Technology Highlights • Inkjet captured a 66% share of the total hardcopy peripherals market with more than 22.8 million units shipped in 4Q11, 24
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declining 6% year over year. While Japan posted a 4% year-overyear gain in inkjet technology, all other regions saw negative yearover-year growth in the fourth quarter of the year. • Monochrome laser accounted for 25% of the total market with close to 8.9 million units shipped in 4Q11. Monochrome laser printers remain the most prolific type of laser in the office with more than 5.1 million units. • Color laser grew 7% year over year to more than 1.9 million units shipped, resulting in 6% share in the total hardcopy peripherals market in 4Q11. Color laser MFP continues to show signs of expansion and has increased its share in the color laser space to by more than two points to 52% when compared to its share in 4Q10. Vendor Highlights • HP maintained its lead in the global HCP market with more than 39% market share and more than 13.7 million units in 4Q11. The vendor declined 11.5% year over year, the steepest drop among the top 5 vendors. Despite showing growth in Japan, the vendor experienced year-over-year contraction across all other regions. • Canon, the number 2 ranked vendor, captured close to 19% share in the total hardcopy peripherals market with shipments of 6.5 million units. Despite a year-over-year decline of 5.2% in the worldwide market, Canon enjoyed double-digit growth in the U.S. and in Central Europe, the Middle East and Africa (CEMA). • Epson strengthens its position as the number three vendor with
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nearly 17% share and more than 5.8 million units shipped in the fourth quarter of 2011. Epson grew 6.2% year over year and is the only vendor in the top 3 with a year-over-year gain. Japan was Epson’s best performance region with 33% year-over-year growth, followed by Western Europe at 13%.
Worldwide Hardcopy Peripherals Market Share and Year-OverYear Growth, 2011
Worldwide Hardcopy Peripherals Market Share and Year-OverYear Growth, Fourth Quarter 2011 Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, February 2012
U.S. Hardcopy Peripherals Market Share and Year-Over-Year Growth, 2011
Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, February 2012
Chart: Top Five Worldwide Hardcopy Peripherals Vendors, 4Q 2011, Unit Market Share Description: Source: IDC Worldwide Hardcopy Peripherals Tracker, February 17, 2012 Note: Vendor shipments are branded shipments. IDC's Worldwide Quarterly Hardcopy Peripherals Tracker provides market data on the global hardcopy peripherals (single function printer, multifunction printer, and single function digital copier) market. Historical data are provided by vendor, distribution channel, end-user segment, speed range, price band, configuration, model family, and format size. Forecast details include units, value, ASV, price band, and speed range by product by country by region. For more information, or to subscribe to the research, please contact Kathy Nagamine at 1-650-350-6423 or knagamine@idc.com. U.S. Hardcopy Peripherals Market Share and Year-Over-Year Growth, Fourth Quarter 2011
Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, February 2012
The worldwide hardcopy peripherals market looked much the same at the end of 2011 as it did at the end of 2010, with year-over-year growth of just 0.7% and no changes among the top 5 vendors.
Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, February 2012
Notes: • IDC tracks A2-A4 devices in the Quarterly Hardcopy Peripherals • Hardcopy Peripherals include single-function printers, multifunctional systems (MFPs), and single-function digital copiers (SF DC) for both officed-based and Production segments. Data for all vendors are reported for calendar periods. • Total market shares may exceed 100% due to rounding. About IDC IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 47 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com.
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Western European Hardcopy Market Shows Slight Dip But Outlook Remains Positive Despite a slight decline in year-on-year shipments of 2.6% to 8.1 million, the outlook remains optimistic for growth but margins for suppliers remain constrained, according to the latest Western European Quarterly Hardcopy Peripherals Tracker from International Data Corporation (IDC). Prices continued to tumble as competition remained intense and this resulted in a decline in revenues of 10.7% to $3.3 billion from $3.8 billion in 4Q10. Commenting on these headline numbers, Arnaud Gagneux, director of IDC’s Western European Imaging Hardware Devices and Document Solutions group, said, “2012 will be a key year for manufacturers and their channel partners. In the current economic climate consumers are turning away from printing at home while businesses are making sure that they can benefit from all the new features the latest MFPs and printers can offer. Documents are being digitized and workflows streamlined in an attempt by businesses to drive costs out of the business and increase efficiencies.” Phil Sargeant, IDC research manager, said demand for hardcopy devices in the business environment remained strong as combined business inkjet and laser shipments grew 3.1%. In line with current market trends, color devices showed solid growth of 8.4% but monochrome contracted 6.4% and this resulted in an overall reduction in the laser market of 2.1%, which is in line with the overall market decline. Monochrome remains twice the size of the color market, but the gap between the two is narrowing and both monochrome and color devices are beginning to feel some pressure from business inkjet products in the SOHO and small business sectors. Bright spots for 4Q11 included the continued growth in business inkjets (32.4%), increased installations of color devices (8.4%), and continued strong demand for high-speed inkjet devices (13.6%). Disappointments included a decline in the consumer inkjet market of 5.1% in the busy Christmas period and a decline in the monochrome printer market of 12.0% in 4Q, which is traditionally a strong market for monochrome devices.
the German hardcopy market, which had been one of the success points in 2011. In general, the German hardcopy market remained flat in 2011. • The U.K. The U.K. performed well in 4Q11. Though still some way behind Germany in terms of market size, it remained the second-largest market, with 19% of all Western European shipments and a growth rate of 1.5%. The main reason for growth to 1.57 million units was an increase in business inkjet shipments of 57.5%, while consumer inkjets only marginally increased by 1.4%. Encouraging news was also found in the growth of production devices, especially in the light and very light segments, but overall growth for the U.K. was curtailed by the decline in monochrome printer and MFP devices. The U.K. showed overall growth of 3.8% in 2011. • France. France was the best performing market of the big 3 in 4Q11, showing year-on-year growth of 10.1% to 1.39 million units. France was the only major market in Western Europe to show growth for inkjet, color, and monochrome laser devices. Business inkjets increased 48.3%, while the consumer inkjet market showed double-digit growth of 10.1%. Overall laser shipments increased 6.0%, with monochrome printers still accounting for almost half of all laser shipments. France showed growth of 1.6% for full year 2011. Notes: • Source: IDC Worldwide Quarterly Hardcopy Peripherals Tracker, November 2011. IDC tracks A2–A4 devices in the Quarterly Hardcopy Peripherals Tracker. • Hardcopy peripherals include single-function printers, printerbased multifunctional systems (MFPs), and single-function digital copiers (SFDCs). • Data for all vendors is reported for calendar periods.
Country Highlights • Germany. The German market declined 8.0% to 1.86 million units, largely due to a decrease in the consumer inkjet markets of more than 14.4%. Conversely the amount of business inkjet products being shipped showed encouraging growth of 22.3%, while the laser market in general remained flat again, reiterating the point that business environments seem more buoyant than the consumer markets. It was a disappointing end to the year for 26
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The Top 10 Factors You Need To Know About The Chinese E-Commerce Market By Curt Keller Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Mr. Keller remains f iercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Mr. Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Mr. Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. It is now official: The number of Chinese internet users has topped half a billion people. The magnitude of this number is almost impossible to visualize: This is a total of individuals greater than the overall population of the European Union and 50% larger than the number of men, women, and children in the United States of America. Beyond population growth, Chinese internet user growth shows no signs of slowing down, and is likely to exceed 600 million people this year. The average time spent on the internet by the typical Chinese user is 19.8 hours per week. A little math produces an even more inconceivable number. Chinese internet users are online for a total of 528 billion hours per year! With an online population of this magnitude, digital print technology and consumables marketers need to profoundly comprehend every aspect of the Chinese netizen. Here are the top ten factors that you need to know in order to achieve success in the world’s greatest market:
2. Prime appeal is to young males China’s online population skews both young and male. Only 44.2% of Chinese internet users are female, and more than four out of every five are under the age of 40. While seniors connected to the internet are roughly equivalent to the total demographics in countries such as the USA, only 1.9% of all Chinese over the age of 59 are online. 3. Mobile emails dominate the market China is a markedly mobile device market. According to iResearch, a total of 65.1% of all Chinese emails are viewed on a mobile web enabled device, and this number is growing by 14.6% per year. This is a trend which has not escaped the small and medium sized enterprises involved in online marketing in the world’s most populous nation.
1. Keep file sizes to a minimum Broadband access is nearly universal with dialup never really having become established in the first place. It is important to note that broadband speeds in China are far slower than in most other major countries with an average connection speed of just 101 KB/sec. This critical fact must be kept in mind by digital print technology and consumable marketers to the Chinese market as it is imperative that file sizes be kept to an absolute minimum. The average download speed in South Korea is 17.6 MB/sec so a file that would download in one minute in Seoul could take three hours in Shanghai! www.rechargeasia.com
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Email leads all other online marketing options in China with a total of 21.3% of all promotions being implemented through the channel. This number compares very favorably with E-platform advertising at 19.3%, contextual ads at 15.4%, streaming media ads at 7.1%, and search engine optimization at 5.5%. 4. The social networking sphere is fragmented China lacks a Facebook type of social network which dominates all others and instead presents a fragmented market. According to an Eguan.cn study, Renren is the current leader in the Chinese social market sphere with 25.1% of the market, followed by kaixin001 at 19.2, QQ at 18.1%, 51 at 10.1%, and Douban with 5.9%. The balance of 21.4% of the Chinese social network market is taken up by various others such as Jianghu.taobao, Bai.sohu, and IPart. Participation in these social networks is an indispensable
part of marketing as Chinese netizens are the most likely in the world to check for social media reviews and recommendations on products they’re interested in purchasing! 5. The most email-susceptible population in the world The popularity of email continues to grow in China at a rate of 8.9% per year. 56.5% of all netizens report accessing it regularly, as compared with 50.1% for social networking sites, 33.8% for online shopping, and 29.1% for online banking. The Chinese are the most susceptible population in the world when it comes to taking advantage of email marketing offers. According to a recent CNNIC report, a remarkable 75% of all internet connected Chinese are willing to make a purchase once they have received an email marketing message. This compares with just 51% in the USA and Australia, and a bare 35% in Japan. 6. Group buying is collapsing Group buying has experienced a dizzying roller coaster ride in China with the total number of players exploding to well over 4,000 by mid-2011 and then dropping off precipitously by the end of the year. Fully 1,486 group buying sites ceased operations by New Year’s Day 2012, and over 20% of all the remaining sites have not been updated, indicating that although they may still be accessible, they are effectively dormant. The strongest sites which seem to be able to weather the storm include ju.taobao.com, lashou.com, 55tuan. com, and meituan.com . 7. Womai.com is the fastest growing B2C If you want to understand the essence of online marketing in China you might be well advised to see what the fastest growing websites do and how they do it. Womai.com (China National Cereals, Oils and Foodstuffs Corporation) is the unquestioned number one in the blossoming field of fast growing B2C websites burgeoning at a rate of 20.7% per year, followed by vjia.com at
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15%, and yaodian100.com at 14.8%. Even with all of its international clout, amazon.cn is only managing to grow at a rate of 2.5% per year. Growth may not be currently explosive at 360Buy.com, but with 35.1% of total online retailer and 18.1% of platform market share, it is certainly a giant to be reckoned with. There is certainly more than enough website competition with nearly 7.9 million domains registered in China with .com accounting for 47.1% of the total and the local .cn following behind at 44.6%. 8. A nearly $40 billion/year online market The Chinese online arena certainly is a lucrative market and continues to explode with little regard to the global economic malaise, maintaining a year on year growth of 77.5%. The total revenue of the internet market in China is nearly 250 billion yuan (US$39.6 billion). Fully 43.9% of this total is derived from e-commerce, with 10.7% coming from online display, and 12.5% from mobile access. The online payment market size is also expanding exponentially, with third party payments exceeding 2.2 trillion yuan (US$348 billion) and expected to more than double by the first quarter of 2013. 9. Strong preference for visual ads A picture tells a thousand words and nowhere is this old chestnut more applicable than in the types of advertisements which appeal to Chinese internet users. Ad placement in videos is the most popular way to view commercial messages with 40.1% of all users being reached in this manner, followed by static image ads at 36.4%. Of all the remaining types of ads, including pop-up windows and contextual text ads, the advertisements incorporated in emails score the highest at 28.4%. 10. Reach is strongest in cities, but rural access is considerable As in much of the world, Chinese internet penetration is at its highest levels in the major cities. Beijing is the most wired city in the country, followed by Shanghai, Guangdong, Zhejiang, and Tianjin. However, that does not mean that the rural areas are unreached and unreachable. 27.4% of all Chinese internet users
are located in areas far from the cities, where agriculture is still the primary industry. China represents a market of such magnitude that no digital print technology and consumables marketer can afford to ignore it. Understanding the basic dynamics of these half-billion+ netizens will help secure your success in the Chinese market. Curt Keller is CEO of Benchmark Email (www.benchmarkemail.com), a major, global email marketing service for small businesses in Asia, the United States, Europe and the Middle East.
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Ninestar Disappointed Over Court of Appeals’ Judgement The US Court of Appeals has affirmed the United States International Trade Commission’s (USITC) ruling to fine Ninestar and Town Sky for continued importing and selling of ink cartridges, failing to comply with exclusion and cease and desist orders. Ninestar argues “that the International Trade Commission incorrectly found infringement by the Ninestar products, that the authority exercised by the Commission to exclude these products and to enforce its orders is in violation of the constitutional principles of separation of powers, and that the proceedings violated Ninestar’s constitutional rights to note, clarity, and a jury trial”.
The US Court of Appeals affirmed the USITC’s ruling, stating that there is “no violation of constitutional structure in the Commission’s authority to levy a civil penalty, and no violation of constitutional protections in the procedures followed and the penalty assessed.” This battle comes from a case with Epson which settled last month, whereby Ninestar agreed to stop selling products that were allegedly infringing Epson’s patents, but may continue to sell legally remanufactured cartridge. Ninestar did not admit to any patent infringement, and acknowledged Epson’s patents as “valid and enforceable.”
IDC Study Reveals the Real Impact of Internet-Enabled Mobile Devices on the Hardcopy Industry A new study by International Data Corporation (IDC) reveals how the boom in Internet-enabled mobile devices (IEMDs) is reshaping the printing industry, offering new challenges and opportunities for hardcopy vendors. After a flat trend in 2010, IDC expects home and office print volumes in Western Europe to slow down even further, declining at a CAGR of 0.6% from 2011 through 2015. The increasing popularity of IEMDs will contribute to this slow decline. “New Internet-enabled mobile devices change the nature of users’ relationship with documents,” said Arnaud Gagneux, director, Imaging Hardcopy and Document Solutions, Western Europe, IDC. “This affects both consumers and businesses, and offers hardcopy vendors opportunities for growth in security, document solutions, and managed print services, to name a few.” Roughly 95 million smartphones are expected to be sold in 2012, up more than 220% year on year. This massive uptake has already drastically changed the way users consult certain documents, reducing the need for printouts. But this is only the tip of the iceberg. In the enterprise sector, the increasingly mobile workforce will create huge demand for IEMDs in the years to come, ignited by the global process of digitization and consumerization of IT.
at IDC. “The boom in IEMDs, combined with the growth in cloud storage and digitization, is already set to change the rules of the game in the printing industry.” But it is not all doom and gloom for the hardcopy industry. As outlined in the study, the growth in digital content will continue to create many opportunities in the document solutions area. There will continue to be significant opportunities for print in select verticals, due to hardcopy document compliance and the use of business applications for which paper documents are still preferred. The production printing space will also be greatly impacted by the digital revolution. With ereaders expected to generate a CAGR of 23.7% between 2011 and 2015, demand for ebooks will be high. Though this will negatively impact the analog printing market, demand for short runs will increase, favoring digital production printing.
As discussed in the study, media tablets will make their entrance in key vertical markets with dramatic consequences for document workflows. As a result it will be crucial for vendors to have a mobile and cloud printing solution strategy in place. “With information increasingly available in digital format at users’ fingertips, the entire hardcopy industry faces a real challenge,” said Mario Lombardo, senior analyst for imaging hardware devices
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Samsung Launches New Wireless Printers for More Efficient Home and Small Business Use Samsung Electronics America Inc., a subsidiary of Samsung Electronics Corporation, announced its newest monochrome laser printers ideal for the small office or home office setting. The multifunction, wireless SCX-3405FW and wireless ML-2165W printers feature a more economical and eco-conscious toner system, faster print speeds and a smaller footprint, perfect for printing boarding passes ,bank statements or expense reports and proposals at home or in the office. “At Samsung, we strive to develop printers that provide our customers with efficiency, quality and a lower total cost of ownership” said Peter Richardson, manager of printer marketing at Samsung Electronics Enterprise Business Division. “The SCX3405FW and ML-2165W are built with wireless functionality and a simple all-in-one toner cartridge that offers our customers a more efficient experience and continues to establish Samsung’s growth in the printer industry.” INCREASED PRODUCTIVITY AND CONNECTIVITY Both the SCX-3405FW and ML-2165W are equipped for quick and quality printing, which means more time to print and less time to wait. Both printers have a 10,000-page monthly duty cycle, print speeds of up to 21 pages per minute, and a first print out time of less than 8.5 seconds. The SCX-3405FW provides allin-one functionality with print, copy, scan, and fax, along with an automatic document feeder. In addition, the models come with wireless ability, allowing for less cable clutter and providing a simple solution for connecting multiple computers to the printers. Both models feature a onetouch WPS button, which allows users to easily and securely connect to their existing wireless networks without the need to configure advanced settings. As an added benefit, both models are compatible with Samsung’s Mobile Print App, available on the Android, iOS, and Windows Phone 7 operating systems. The app allows users to print from their mobile device to any Samsung Printer, as well as scan from any MFP, on the same wireless network as the mobile device. Samsung’s Mobile Print App supports standard documents such as jpegs and PDFs, as well as Microsoft(R) Office(TM) d o c u m e n t s s u c h a s E xc e l s p re ad s h e e t s , Powe rPoint p r e s e n t a t i o n s a n d Wo r d documents. This is perfect for quick printing when traveling for business, working remotely, 34
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or visiting with friends and family. SLEEK, COMPACT AND CLEAN DESIGN With compact footprints (SCX3405FW -- 15.8" W x 11.5" D x 11.7" H/ML-2165W -- 13.0" W x 8.5" D x 7.0" H), the SCX-3405FW and the ML-2165W are about the size of a toaster oven, which conveniently fit on the home bookshelf or home office desk. Built to create less overall noise and a quieter work environment, both printers have sound levels that are less than 50 decibels (about the sound of a normal conversation) while printing. With sleek and clean designs on the SCX-3405FW and the ML-2165W, the printers seamlessly blend into the home and small office. ECONOMICAL AND ECO-CONSCIOUS Samsung’s latest printers are equipped with a 1,500-page all-inone (AIO) toner cartridge. This helps reduce the number of times users need to replace the cartridge and makes them simple to change, without the mess. For toner savings and reduced paper consumption, the SCX3405FW comes with a one-touch ECO button that allows the user to customize output to save toner and paper. As part of Samsung's commitment to the environment, both models come with Samsung’s S.T.A.R. Program, a free service that recycles empty cartridges into their major usable component materials and then reuses for other products. Single and bulk returns are available. About Samsung Electronics Co., Ltd. Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2010 consolidated sales of US$135.8 billion. Employing approximately 190,500 people in 206 offices across 68 countries, the company operates two separate organizations to coordinate its nine independent business units: Digital Media & Communications, comprising Visual Display, Mobile Communications, Telecommunication S ystems, Digital Appliances, IT Solutions, and Digital Imaging; and Device Solutions, consisting of Memor y, System LSI and LCD. Recognized for its industry-leading performance across a range of economic, environmental and social criteria, Samsung Electronics was named the world’s most sustainable technology company in the 2011 Dow Jones Sustainability Index. For more information, please visit www.samsung.com
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Canon U.S.A. Introduces Three High-Quality PIXMA Office Allin-One Printers at an Affordable Price Canon U.S.A., Inc., a leader in digital imaging solutions, announced the addition of three PIXMA Office printers to the lineup: the MX512 Wireless(1) All-In-One (AIO), MX432 Wireless(1) AIO and the MX372 AIO. These new print, copy, scan and fax models help continue this tradition and are designed to provide users with the confidence that the final output will match the original concept. Available for both new wireless models is the Canon EasyPhotoPrint mobile app(2), for use with compatible Apple and Android smart phones and tablets, allowing documents to be scanned on the printer and sent directly to a compatible device. Users can print PDFs of documents that were created with the app directly from compatible devices, whereas in the past only photos could be printed. With 802.11n Wi-Fi capability, the PIXMA MX512 and MX432 Wireless Office AIO Printer models are capable of a highspeed network transfer rate. Setting up a wireless network can be easily accomplished with the press of one button when using WiFi Protected Setup (WPS). Canon U.S.A. offers its award-winning service and support online for all of its consumers looking to set up any of its wireless products at www.usa.canon.com/wirelesshelp. Here, customers have access to video tutorials and manuals to assist in setting up a wireless printer. “With many people making the decision to work from home, it is more important than ever to have a printer you can rely on to produce high-quality prints no matter the project,” said Yuichi Ishizuka, executive vice president and general manager, Imaging Technologies and Communications Group, Canon U.S.A. “Canon has recognized this trend and will continue to make products designed to satisfy the needs and wants of the end user.” When making the decision on which printer to purchase, an important factor that users look for is overall ease-of-use. Taking this into account, Canon has developed the FastFront system and an exposed user interface included on all three new printers. Located on the front of the printer, the FastFront system allows users to open the front panel of the printer to easily access both the ink and paper for easy replacement. Each printer utilizes the twocartridge ChromaLife 100 ink system(3) -- one black cartridge and one color cartridge-- providing high-quality prints on plain paper, while still delivering high-quality photo prints. With the exposed user interface, the user can scan or copy important documents without having to worry about the document blocking the control panel and buttons required to perform the task.
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Unlock Your Printing Creativity Full HD Movie Print(4) software has been included on all three models, allowing users to produce clear images of frames from videos captured on compatible HD Canon EOS and PowerShot Digital cameras. With Easy-PhotoPrint EX software, consumers can unlock their creativity with a variety of fun filter effects such as Fish-Eye, Miniature, Toy Camera, Soft Focus and Blur Background. An added bonus included with these new printers is exclusive printable content through CREATIVE PARK PREMIUM(5) website. The content on this site includes projects users can print to enjoy with their family, such as Eric Carle greeting cards and photo frames as well as calendars to keep track of important business meetings and appointments. Canon PIXMA MX512 Wireless, MX432 Wireless and MX372 Office AIO printers The affordable and easy-to-use Canon PIXMA MX512 Wireless, MX432 Wireless and MX372 Office AIO printers deliver highquality output whether on plain or photo paper at a maximum color resolution of 4800 x 1200 dpi(6). For the first time in a Canon printer at the $149.99(7) price point, the PIXMA MX512 Office AIO printer will feature a Dual Function Panel for easy navigation through menus, an Ethernet port for increased connectivity and Auto Duplex printing to help conserve paper usage. This new model also features a 2.5-inch TFT screen for easy viewing of menus and images while producing output at approximately 9.7 ipm for black-and-white documents and approximately 5.5 ipm for color(8). The PIXMA MX432 WirelessOffice AIO printer delivers output at approximately 9.7 ipm for black-and-white documents and approximately 5.5 ipm for color(8). The PIXMA MX372 Office AIO printer provides output at approximately 8.7 ipm for blackand-white documents and approximately 5.0 ipm for color(9). All three printers can produce a 4" x 6" borderlessphoto (9) in approximately 46 seconds(10). About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, businessto-business, and industrial digital imaging solutions. With more than $45 billion in global revenue, its parent company, Canon Inc. ranked fourth overall in patent holdings in the U.S. in 2010+, and is one of Fortune Magazine’s World’s Most Admired Companies in 2011. Canon U.S.A. is committed to the highest levels of customer satisfaction and loyalty, providing 100 percent U.S.based consumer service and support for all of the products it
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distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. Note: (1) Wireless printing requires a working network with wireless 802.11b/g or 802.11n capability. Wireless performance may vary based on terrain and distance between the printer and wireless network clients. (2) Requires Canon Easy-PhotoPrint for iPhone app, available for free on the App Store, or Canon Easy-PhotoPrint for Android app, available for free in the Android Market. Compatible with iPhone 3G, 3Gs, 4, and 4S; iPod touch mobile digital devices; and Android devices running Android OS 1.6 or later. (3)Canon cannot guarantee the longevity of prints; results may vary depending on printed image, drying time, display/storage conditions and environmental factors. See www.usa.canon.com/chromalife100 for additional details. (4)Full HD Movie Print allows printing from HD or Full HD "MOV" movie files created by Canon EOS Digital SLR or PowerShot digital cameras. From PC, or Mac with Intel(R) processor. Print quality is determined by video resolution. Function does not upscale video resolution. Requires Canon ZoomBrowser EX 6.5 or later, or Canon ImageBrowser 6.5 or later.
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(5) To access CREATIVE PARK PREMIUM from a qualifying printer, all of the software and the full set of Genuine Canon Inks that came with the printer must be properly installed (6)Resolution may vary based on printer driver setting. Color ink droplets can be placed with a horizontal pitch of 1/4800 inch at minimum. (7) Availability and prices, of all products are subject to change without notice. Actual prices are set by individual dealers and may vary. (8) ISO/IEC 24734 def ine the default print speed measurement methods. Print speeds are the averages of ESAT in Office Category Test for the default simplex mode, ISO/IEC 24734, excluding time to print the first set. See www.usa.canon.com/ipm for additional details. (9) Supported paper types for borderless printing are as follows: Photo Paper Pro Platinum, Photo Paper Plus Glossy II, Photo Paper Plus Semi-gloss, Photo Paper Glossy and Matte Photo Paper. (10)Photo print speeds are based on the standard mode driver setting using photo test pattern(s) and select Canon Photo Paper. Print speed is measured as soon as the first page begins to feed into the printer and will vary depending on system configuration, interface, software, document complexity, print mode, types of paper used and page coverage. See www.usa.canon.com/printspeed for additional information.
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Xerox Expands Cloud Services For Small And Mid-Sized Businesses Small-and mid-sized businesses (SMBs) seeking cloud services previously only available to global corporations can now transform their business operations using a new suite of cloud services from Xerox Corporation. “Expanding Xerox’s IaaS and Backup and Recovery services to SMBs is the next step toward offering a full suite of business cloud services that SMBs can access on a ‘pay-as-you-go’ model.” The services will be sold through Xerox’s value-added resellers (VARs) and include Infrastructure as a Service (IaaS) for midrange and Intel systems, Cloud Backup, and Disaster Recovery services. Xerox’s business cloud services ensure that a company’s applications, data and IT platforms are secure. These services also manage workload demand and are priced to serve SMBs that have annual revenue of $10 million to $250 million. “Cloud technology is often presented as a complex, ‘big company’ infrastructure solution. But, in fact, managing IT operations in the ‘cloud’ is just as relevant and affordable for smaller companies and can be even more impactful,” said Ken Stephens, senior vice president of Xerox Cloud Services. “Expanding Xerox’s IaaS and Backup and Recovery services to SMBs is the next step toward offering a full suite of business cloud services that SMBs can access on a ‘pay-as-you-go’ model.” “Xerox extending its sales efforts to SMBs through VARs is a smart move, especially in the growing cloud space,” said Ben Trowbridge, CEO at Alsbridge, a global advisory firm. “It’s a logical extension of their longstanding enterprise services, with more opportunities to sell additional Xerox products and services relevant to SMBs.” The new services include: • Xerox Cloud IaaS for Midrange and Intel systems • Many cloud providers-for enterprises or SMBs - do not support multiple operating systems, databases, legacy applications and Enterprise Resource Planning (ERP) systems. The Xerox Cloud IaaS meets the conflicting demands of various operating models. • Xerox delivers secure cloud services via five global data centers that house multi-tenant technologies and virtualized LANs. • IaaS is quickly installed and ready to use with an on-demand “click and pick” provisioning process. • IaaS ensures complete tracking, auditing and reporting capabilities. • Cloud Backup and Disaster Recovery Service • Recovery of data, applications and operating systems-everything on the server and can be restored in less than 24 hours. • An affordable approach for enterprises and SMBs needing 40
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remote backup and disaster recovery at a monthly, utility-based price, meaning customers pay for what they use. • No long-term contracts required. • The Business Cloud infrastructure used for corporate enterprises also is available for SMBs. • Data backup is replicated, secured, encrypted and conducted daily. “No matter the size, scope or location of a company, there’s a common denominator: how to manage costs and risks. Xerox delivers a utility model approach, intense security controls, systems and data redundancy, even a customized company-wide disaster recovery plan,” added Stephens. About Xerox W ith sales approaching $23 billion, Xerox Corporation (NYSE: XRX) is the world’s leading enterprise for business process anddocument management. Its technology, expertise and services enable workplaces–from small businesses to large global enterprises–to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing,healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries. For more information, visit: www.xerox.com/investor.
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Konica Minolta Introduces Wide-Format Printing And Superior Color Quality With The KIP C7800 Production Print System Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) and KIP, a world leader in wide-format production technology, today announce the launch of the KIP C7800 wide-format color production print system. Ideal for a comprehensive range of technical, graphic and office document applications, the KIP C7800 offers the only color toner-based system in the wide format market, combined with powerful print control capabilities and versatile production advantages, making high-quality, wide-format printing both fast and cost-effective. Based on a unique LED printing design that lowers the operational costs of high-quality color and black and white printing, the KIP C7800 delivers outstanding 600 x 2400 dpi resolution at print speeds of up to 4,200 sq. ft. per hour in black and white, and 3,500 sq. ft. per hour in color. To increase productivity, this new production print system offers a 4,500 sq. ft. media capacity, in addition to three media decks and an auto sheet feeder that allows users to mix print sizes at full production speed. Handling everything from posters, signs and photo enlargements to architectural, engineering and construction documents, the KIP C7800 also offers versatile production advantages, including cloud- based printing, scan and copy, variable data printing and fully integrated stacking and folding. “The introduction of the C7800 will completely change the landscape of the wide format printing industry,” said Sonny Odom, Vice President of Sales, KIP. “Wide-format production printing environments have always depended on LED tonerbased technology for speed and lower costs, while color printing requirements have traditionally been directed to an inkjet device with a high costs and low volume printing, thereby hindering the growth of wide-format color printing productivity. The KIP C7800 offers low cost of operation and with LED Technology, will for the first time allow end-users real productivity and cost advantages.” The KIP C7800 also features a comprehensive software suite – including KIP Color RIP for advanced color management, and the KIP Cost Review Application for cost management and accounting – giving users an open, integrated and powerful wide-format solution. The new system also offers PC and webbased viewing and printing of documents. In addition, KIP Cloud Printing provides direct Email-based accessibility that does not require intermediate servers, allowing total document privacy and security for printing from any connected device. “Incorporating innovative new technology for market-leading quality and productivity, the KIP C7800 is poised to set a new benchmark in wide-format printing, and we are pleased to partner
with KIP to introduce this new technology,” said Kevin Kern, Senior Vice President, Marketing, Konica Minolta Business Solutions U.S.A., Inc. “As customers across various industries look for more and more ways to meet the growing demands of their businesses, particularly graphics professionals, Konica Minolta is dedicated to delivering the award-winning document management solutions they need to continue growing their business and remaining competitive in today’s economy.” About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in
advanced document management technologies and Managed IT Services for the desktop to the print shop. For the fourth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2012 “Document Imaging Solutions Line of the Year” and “A3 MFP Line of the Year” award winner for the company’s solution portfolio and award-winning line of bizhub Multifunctional Products. For more information, please visit http://www.CountOnKonicaMinolta.com About KIP KIP is the leading manufacturer of wide-format printing and imaging technology. Based in Novi, MI, KIP is a major provider of wide format digital solutions for the architectural, engineering and manufacturing industries — solutions that deliver efficient, dependable, consistently high quality performance. For more information, visit http://www.kipamerica.com.
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EFI Fiery Technology and Konica Minolta Digital Press are Perfect Match for Demanding Production Environments EFI™ (Nasdaq: EFII) and Konica Minolta Business Solutions U.S.A., Inc. announced that Fiery® technology is powering the Konica Minolta bizhub® PRESS C8000 Color Digital Press, providing the highest processing power available for demanding production printing environments that have complex files, dynamic variable data jobs and heavy workloads. The blazing fast Fiery IC-3600 server comes bundled with EFI’s most advanced job preparation workflow tools to maximize productivity and throughput. “Partnering with EFI to power our next generation of color digital presses with the IC-3600 enables customers to realize tremendous performance gains in high-volume print environments with unparalleled speed, color quality and workflow enhancing features," said Kevin Kern, senior vice president of marketing, Konica Minolta Business Solutions U.S.A., Inc. “Customers can count on Konica Minolta for performance that enables them to keep up with the demands for faster processing and quicker job turnaround.” “Together, Konica Minolta and EFI have been delivering marketleading solutions to a wide array of digital print providers for years, and recently received one of the first IDEAlliance Digital Press Certifications that certifies the Fiery controller paired with the C8000 press meets the highest industry standard for color,” said John Henze, vice president of Fiery marketing, EFI. “The advanced Fiery hardware platform matches the impressive speed of the C8000 to create a high-throughput digital press that can handle the most complicated of jobs with superior quality.” The Fiery IC-3600 offers a robust, open, flexible and scalable variable data printing solution, supporting all leading VDP formats
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including PPML 2.2 and VPS 1.5. Fiery technology optimizes PDF and PS to guarantee printing at engine rate speeds, and works with all leading variable data print (VDP) composition software for seamless VDP workflows. “We recently decided to upgrade our Konica Minolta press to the bizhub PRESS C8000 with a Fiery server, and during the testing we were extremely impressed with the speed – a large VDP file that took one hour to RIP on our old system took only 10 minutes!” said Oliver Zurfluh, manager of sports services at Datasport. Based in Switzerland, Datasport is a leading international service provider for sporting events, and as one of their services they print thousands of labels and other items each year. “This high level of performance, together with many other powerful Fiery features, means we can deliver even more top quality work for our customers,” said Zurfluh. Fiery servers are a great fit with EFI’s market-leading portfolio of print MIS and workflow solutions, including PrintSmith™, Pace™, Radius and Monarch management systems and the EFI Digital StoreFront® web-to-print platform. The award-winning Fiery Command WorkStation® 5.3 job management solution and user interface centralizes the entire print workflow, connecting to all Fiery servers on the network. Command WorkStation (CWS) reduces operator mistakes and waste, while shortening learning curves with an intuitive and flexible drag & drop operation. The Fiery Image Enhance Visual Editor (IEVE), a feature of CWS 5.3, allows editing and optimizing of each image in a job without the need for the operator to go back to the native design file, saving time and reducing costs. Available standard on the bizhub Press C8000, Fiery Graphic
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Arts Package, Premium Edition provides expert users with professional tools for managing color, proofing and controlling workflow. The solution meets the color requirements of demanding customers and ensures accurate and repeatable color every time by letting operators have total control of color output quality. Comprehensive imposition and composition tools come standard in Fiery SeeQuence Suite. Fiery SeeQuence Impose and Fiery SeeQuence Compose shorten job preparation times and last minute corrections by enabling users to do all document impo¬sition, composition, and content editing with one intuitive user interface. A 3D preview capability further reduces waste by allowing operators to see exactly how the job will print on the digital press. In these demanding print environments, operators need to be able to easily perform late-stage edits – colors may need to be adjusted, documents imposed into booklets, and files preflighted or postflighed to ensure the highest quality before printing. The Fiery server provides all these “late-stage make ready” capabilities, without the need for additional applications, making it an ideal solution for high volume, demanding, operator-led print environments. About Konica Minolta
Intelligence Ser vices for print professionals and graphic communications firms of any size. In the past two years, Konica Minolta has been recognized as a leading supplier by the Allegra Network, International Center for Entrepreneurial Development (ICED), Mail Boxes Etc., Inc., and National Association of Quick Printers (NAQP). Konica Minolta's innovative bizhub PRESS C8000 is the first digital press to receive the G7 Digital Press Certification from the IDEAlliance®. For more information, please visit www.CountOnKonicaMinolta.com About EFI EFI (www.efi.com) is a world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company’s robust product portfolio includes Fiery® digital print controllers and solutions; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wideformat inkjet printers; Jetrion® industrial inkjet printing systems; print production workflow and business process automation software; and corporate printing solutions.
Konica Minolta Business Solutions U.S.A. delivers an awardwinning portfolio of digital printing technologies and Business
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Remanufacturing the HP Color LaserJet Enterprise CP5225 Series Black and Color Toner cartridges By Mike JosiahTechnical Director of UniNet Imaging
Mike Josiah Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. First released in January 2011, the 5225 series of color laser printers are based on a 20 ppm black and color Wide format (A3) 600 x 600 Dpi engine, 3600 DPI with RET. (35ppm for the CP 4520 and 42ppm for the CP4525). The 5525 cartridges are an all in one type cartridge that consists of the toner supply, drum, and waste chamber. Like a few of the other newer high volume HP Color laser printers, the cartridges in this series do not fit into a pull out tray. All four cartridges are stacked in line front to back and fit directly into the printer. Note also that the drum faces up not down when placed in the printer. Because of this machine layout, we will take a moment and run through the printer theory before we get started. These c ar tr idges are basic al l y a rectangular shaped cartridge that comes
with a toner seal and a snap-on drum cover across the bottom to protect the drum. This cover also separates the developer roller from the drum so that when the cartridge is stored, the developer roller does not become flattened. See Figure 1. These printers also have a separate waste bottle to collect the waste toner from the ITB (Image transfer belt) These cartridges also use chips that’s need to be replaced each cycle. The printers based on the CP5225 engine are the: HP Color LaserJet CP 5225n HP Color LaserJet CP 5225dn The cartridges used in these machines are the:
CE740A (Black) CE741A (Cyan)
7,000 pages
7,300 pages
Figure 2 units are on the bottom, the cartridges are at an angle, and the ITB is on top. Figure 3 shows the complete image formation process
$208.82 List* $367.82 List*
CE743A (Magenta) 7,300 pages $367.82 List* CE742A (Yellow)
7,300 pages $367.82 List*
CE745A (Toner collection unit) $18.00 List*
* Pricing current as of May 2011.
HP-CP5225 Color Printing Theory
Figure 1 44
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The Color toner cartridge printing process happens in s series of stages or steps. For the purpose of this article, we will call them stages. Figure 2 shows the basic layout of the cartridges and how they relate to one-another and the printer. The laser www.rechargeasia.com
Figure 3 In the first stage, light from the preexposure LED strikes the drum to remove any residual charges from the drums surface. See Figure 4. Then the Primary
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Remanufacturing the HP Color LaserJet Enterprise CP5225 Series Black and Color Toner cartridges
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using just one laser/scanner unit for all four colors. See Figures 6 & 7
Figure 4 Charge Roller (PCR) places a uniform negative DC voltage on the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printer’s intensity setting. See Figure 5
Figure 5 In the second stage, a laser beam is fired onto a rotating mirror (called the scanner). As the mirror rotates, the beams are reflected into a set of focusing lenses. The beams then strike the drums surface, reducing the negative charge and leaving a latent electrostatic image on the drum. The areas where the lasers did not strike the drum will retain the higher negative charge. These machines have gone back to
Figure 6
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Figure 8 Figure 7 The third or developing stage is where the toner is developed on the drum by the developing section (or supply chamber), which contains the toner particles. The development stage is actually made up of two steps: toner charging, and the actual development. In the toner charging stage, the toner stirring blade turns inside the hopper. As it turns, friction causes a negative potential to develop on the toner. In addition, a foam feed roller brings the toner to the developer roller and also places a negative charge on the toner. These two charges help ensure a uniform charge on the toner. Once the toner is properly charged, the toner will coat the developer roller. The toner is also held onto and attracted to the developer roller by another negative DC bias voltage. This voltage is controlled by the printer’s intensity setting and causes either more or less toner to be attracted by the developer roller. This in turn will either increase or decrease the print density. The amount of toner on the developer roller is controlled by the doctor blade, which uses pressure to keep the amount of toner on the roller constant. As the laser exposed areas of the OPC Drum approach the developer roller, the toner particles are attracted to the drum’s surface due to the opposite voltage potentials of the toner, and laser exposed areas of the OPC drum. See Figure 8 The fourth stage is the transfer stage. This is where there are some large www.rechargeasia.com
differences from monochrome printers and also from other color lasers. In the Primary transfer stage the transfer roller
which is located directly opposite each OPC drum, places a positive DC bias charge on the back of the ITB or Image Transfer Belt. Each toner cartridge has a separate transfer charge roller. The image is transferred from the drum directly to the ITB. This process is repeated for each color cartridge in the following order: Yellow, Magenta, Cyan, and Black. At the same time, the paper is moving between the Secondary transfer roller and the ITB. As the ITB passes the Secondary transfer roller, the positive charge is picked up, and draws the negatively charged toner off the Belt and onto the paper. Note that this entire process is upside down from most previous Hp engines. The ITB and transfer rollers are on top of the OPC drum, not underneath it. See Figure 9
Figure 9 The paper separates from the ITB belt as the belt turns back down to start the process again. The static charge on the back of the paper is decreased with static charge
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eliminator. This helps stabilize the paper feed, and also prevents toner flares (spots) under low temperature and low humidity conditions. See Figures 10 & 11
ITB Cleaning: The ITB is cleaned by the ITB cleaning blade. The ITB wiper blade scrapes off the residual toner and an auger moves the toner to the toner collection box. See Figures 13 & 14
Figure 10
developer rollers in the cyan, magenta, and yellow cartridges. This process also takes place with the Primary transfer rollers and the ITB belt. See Figures 16 & 17
Figure 16 Figure 13
Figure 11 In the fifth stage, the image is then fused onto the paper by the fuser assembly. The fuser Assembly is comprised of the upper heating assembly and lower pressure roller. The lower pressure roller presses the page up into the upper heating assembly which then melts the toner into the paper. This heating assembly consists of a flexible sleeve with a ceramic heating coil inside. This type of fuser affords “instant on” fusing with little to no wait time, and low power consumption. See Figure 12
Figure 17 Figure 14 OPC Drum Cleaning: The drum is cleaned after the image is transferred to the paper by the wiper blade. This part is fairly standard; the wiper blade scrapes the toner off the drum, and the recovery blade guides it into the waste chamber. See Figure 15
Printer Calibration: At the start of all this is the cartridge detection process, toner level detection, and then the calibration cycle. The printer will calibrate itself whenever the printer is turned on (Within 15 minutes), when a new toner cartridge is installed and after 48 hours of run time. Calibration consists of a solid block and halftone of each color being printed to the ITB. As the printed areas get to the top of the belt, a sensor will detect them, measure the density, and
Figure 15
Figure 12
These printers can print in full color or in black-only modes. To print in the black only mode, the printer disengages the www.rechargeasia.com
Figure 18
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Remanufacturing the HP Color LaserJet Enterprise CP5225 Series Black and Color Toner cartridges
Continued
adjust the printer accordingly. See Figure 18 All of the calibration time settings are user controllable. Ta k i n g t e s t p r i n t s , c a r t r i d g e troubleshooting as well as minor printer troubleshooting will be covered at the end of this article. Required Tools 1) Toner approved vacuum. 2) A small screw driver (Common Style) 3) A Phillips head screwdriver 4) Needle Nose Pliers
Figure 20
Figure 24
Figure 21
Figure 25
Figure 22
Figure 26
Figure 19
Figure 23
Figure 27
2) With a razor knife, carefully shave the plastic from the heads of the hinge pins on both sides of the cartridge See Figures 20, 21, 22 & 23 3) Remove the pins with flush cutting wire cutters. The smaller pin fits on the contact
side of the cartridge, the long pin on the label or gear side. See Figures 24 & 25. 4) On the gear side, press in on the plastic locking mechanism. See Figure 26 5) On the opposite side lift up on the black lever. Lift the two halves apart. See Figure
27 6) On the waste chamber, remove the two screws from the drum gear end cap. Press in on the tab as shown and remove the end cap. There is no need to remove the opposite side end cap. See Figures 28 & 29
Supplies Required CP5525 Dedicated Color Toner New replacement chip New Long Life CP5525 Drum New Wiper Blade New toner feed roller [Optional] New PCR [Optional] New Doctor Blade [Optional] Drum Cover Lint free Cloths Conductive grease The pins in these cartridges are stepped. In other words the outside is thicker than the inside. To remove the pins, you must carefully shave the plastic away from the pins. The procedure is described below 1) Remove the spring from the label side of the cartridge. See Figure 19
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9) To remove the wiper blade, the amber film assembly needs to be removed. Slide a razor knife under the plastic mounting bar, and remove the assembly. See Figures 32 & 33
Figure 28
Figure 35
Figure 32
Figure 36
Figure 29 7) Remove the drum. See Figure 30
Figure 33 10) Remove the two screws from the wiper blade. Slide the razor knife along the back edge of the blade to release it from the glue. Remove the Wiper blade. See Figures 34, 35 & 36.
swab. If it does not become sticky again, it needs to be removed and a good silicone caulk used to seal the blade off. GE 100% Silicone and Phenoseal are two good brands for this. See Figures 37 & 38
Figure 30 8) Remove the PCR by lifting up on the black and white PCR locking arms. Remove the PCR, the arms will stay in place. See Figure 31
Figure 37
Figure 34
Figure 31
11) Clean out all the waste toner from the chamber. Try not to get any toner on the WB seal if possible. 12) Clean the felt seals on each end of the wiper blade. If the WB glue has toner on it, clean it off with alcohol and a foam www.rechargeasia.com
Figure 38 13) Install the new wiper blade and 2 RECHARGEasia
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Remanufacturing the HP Color LaserJet Enterprise CP5225 Series Black and Color Toner cartridges
screws. If you removed the WB glue, seal the back edge of the blade with the silicone now. See Figure 39 & 40
Continued
grease on the drum hub. See Figure 45 19) Place the waste chamber aside. 20) On the supply chamber, remove the two screws from the gear side end cap. See Figure 46
Figure 42
Figure 39 Figure 46 21) Pry up on the small tab and remove the end cap. See Figure 47 Figure 43
Figure 40
the long drum ground/axle pin. Make sure there is conductive grease on the drum ground/axle pin See Figure 44
14) The amber film assembly is held in place with double sided tape. If this is not sticking or a new wiper blade is being used, replace the tape. Replace the film assembly. See Figure 41
Figure 47 22) Remove the seal take-up gear. See Figure 48
Figure 44 18) Install the end cap and two screws. Place a small amount of White Lithium
Figure 41 15) Clean the PCR with your preferred cleaner and install in the cartridge with the PCR holders. Make sure you lock the locking arms in place. See Figure 42 16) Place conductive grease on the black holder side of the shaft. See Figure 43 17) Install the drum. Short hub side onto
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Figure 48
Figure 45 www.rechargeasia.com
23) Remove all the gears as shown except for the mixing blade gear and the sealing strip gear. The mixing blade gear is attached to the mixing blade inside the hopper and is very difficult to re-attach properly. See Figure 49
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25) Remove the triple developer roller drive gear(s). See Figure 53
Figure 49 24) On the contact side, remove the screw, pry up on the small tab and remove the end cap. Watch out for the developer gear assembly. This is a three piece gear set that may come with the end cap. See Figures 50 51 & 52
Figure 56 Figure 53 26) On the gear side inner end cap, remove the two screws and end cap. See Figure 54
Figure 57
Figure 54 Figure 50
27) Remove the developer roller. See Figure 55
Figure 58 up the felt developer roller seal. Lift it from
the front side and lay it over the back. See Figure 59 Figure 51
Figure 52
Figure 55 28) Remove single screw and contact side inner end cap. See Figure 56 29) Remove the two screws from the doctor blade and start to lift the blade up. There is glue on either rend of the blade. As you lift the blade up, slice the glue away from the blade with the razor knife. See Figures 57 & 58 30) On the right side of the chamber lift www.rechargeasia.com
Figure 59 31) Remove the felt washers from both sides of the feed roller. There is a gray RECHARGEasia
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Remanufacturing the HP Color LaserJet Enterprise CP5225 Series Black and Color Toner cartridges
felt washer on the gear side and a white felt washer on the contact side. See Figures 60 & 61
Continued
34) Clean out the remaining toner and fill with the correct color of dedicated CP5225 toner. See Figure 64
Figure 67
Figure 60
Figure 61
Figure 64 35) When a seal is available, you will first need to remove the auger drive gear and remove the auger so that you have access to the seal area. Install the seal onto the seal rails. Pull the release tape off 1� at a time and press the seal in place as you go. Install the auger and auger drive gear. Make sure the drive gear is positioned as shown. See Figures 65, 66 & 67
Figure 68
32) Pry out the rubber feed roller bushing from the right side. See Figure 62
Figure 69 Figure 65
37) Install the feed roller and rubber bushing. Keyed end to the gear side. See Figure 70
Figure 62 33) Remove the feed roller. See Figure 63
Figure 66
Figure 63 52
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36) Remove the seal port and slide the seal pull tab through the slot. Install the seal port. See Figures 68 & 69 www.rechargeasia.com
Figure 70 38) Install the feed roller felt washers. Place the gray seal to the gear side, white
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to the contact side. See Figures 71 & 72
is no longer sticky clean it with alcohol or replace it with a small amount of silicon. See Figures 74 & 75
Figure 77
Figure 71 Figure 74
Figure 78
Figure 72 39) Press the developer roller felt seal back in place. Make sure it fits under the retaining blade. If the glue is not sticking, place a very small bead of 100% adhesive silicon to lock it in place. DO NOT get the silicon on the top of the felt! This felt has a tendency to curve when re-installed. The picture shown is NOT the correct way. Make sure the felt is straight or it will leak. See Figure 73
Figure 75
If you installed a seal, slide the seal end through the take up gear and wrap the loose tail tight on the roller. See Figure 79
41) Clean the contacts and replace the conductive grease on the inner contact end cap. Install the inner contact end cap and screw. See Figure 76
Figure 79 45) Install the outer gear end cap and screws. See Figure 80 Figure 76
Figure 73 40) Gap the blade to 1.6mm. You may have to modify your gapping gauge to fit. Install the doctor blade and two screws. Make sure the sticky seals on either rend of the blade seal correctly. If the material
42) Install the cleaned developer roller. (DO NOT use any chemicals to clean this. A lint free cloth works fine. Place the keyed end to the gear side and conductive grease on the contact side. See Figure 77 43) Install the inner gear end cap and two screws. See Figure 78 44) Install the gears in the order shown. www.rechargeasia.com
Figure 80 RECHARGEasia
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46) Place the triple gear on the developer roller shaft and fit into the spring assembly on the end cap. Install the end cap and install the two screws. See Figures 81, 82 & 83
Figure 84
Figure 88
Figure 85
Figure 89
Figure 86
Figure 90
Figure 81
Figure 82
Taking Test Prints
Figure 83 47) Place the two halves together contact side first. On the gear side, press the lever in place. On the contact side snap the lock up into the end cap. See Figures 84 & 85 48) Install the two pins. Large pin to the label or gear side of the cartridge. See Figure 86 49) Install the spring. See Figure 87 50) Remove and replace the chip. See Figure 88
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Figure 87 51) If the new replacement chip is loose in the slot. Close off the top edges with small amounts of hot glue. See Figure 89 52) Install the drum cover on to the cartridge. See Figure 90
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Print Quality troubleshooting pages Press the Home button Open the following menu’s: Administration; Troubleshooting; Print Quality Pages Press the down arrow until “Print PQ Troubleshooting pages” appears on the display Press OK Diagnostics Page Press the Home button Open the following menu’s: Administration; Troubleshooting; Print Quality Pages Press the down arrow until “Diagnostic
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page” appears on the display Press OK Repetitive Defect Chart: Primary Charge Roller Developer Roller Sleeve Primary Transfer Roller Secondary Transfer Roller OPC Drum Fuser Sleeve Fuser Pressure Roller
35.0mm 42.0mm 50.0mm 60.0mm 94.0mm 76.0mm 79.0mm
Calibrate Now: Sometimes the only way to fix print quality issues is to force a calibration. Press the Home button Press the down arrow until DEVICE MAINTENANCE appears on the display Press OK
Press the down arrow until CALIBRATION/CLEANING appears on the display Press OK Pre s s t h e d o w n a r ro w u n t i l F U LL CALIBRATE or QUICK CALIBRATE appears on the display Press OK Use the Full if the colors are misaligned or blurry; Use the Quick if the colors are wrong, too dark or light, or if highlights are missing. Print Density Settings: There are actually multiple sub settings that can be set under density. As you can see, these settings can get a little intense and complicated.
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Highlights: Highlights are colors that are nearly white. To darken highlight colors, increase the Highlights setting. This adjustment does not affect midtone or shadow colors. Midtones: Midtones are colors that are halfway between a white and solid density. To darken midtone colors, increase the midtone setting. This adjustment does not affect highlight or shadow colors. Shadows: Shadows are colors that are nearly a solid density. To darken shadow colors, increase the shadows setting. This adjustment does not affect highlight or midtone colors.
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For the Next 30 Years, Print-Rite will Color the World with Green Print-Rite made an announcement: “For the Next 30 years, we will color the world with GREEN". This message appeared on the LED display wall of New York’s Times Square on January 27, 2012. This conviction and the underlying universal value has been solidly supported by 30 years of commitment to produce eco-friendly print consumable products which will be echoing in the hearts of thousands of passerby. Print-Rite makes the mark on the histor y of the print consumables industry by making this announcement on the outdoor LED display of New York’s Times Square, symbolized as “The Crossroads of the World”, which has effectively conveyed company images and ideas to the top officials and senior executives among the never-ceasing movement of people as well as the world. Print-Rite has always taken green printing as its mission since it was founded in 1981. Along with supplying aftermarket printer consumables and printing service projects to global customers, Print-Rite also contributes to the community and the environment through its commitment to corporate social responsibility and sustainable development. For the past thirty years, Print-Rite has gone through the resplendent transformation from wholesale trade to an own brand manufacturer, from manufacturing to development and innovation, and from final assembly and testing to vertical integration. It has gradually developed into the most powerful product and service provider in the aftermarket printer consumables industry. Print-Rite has a comprehensive product suite, ranging from: toner cartridges, ink cartridges, continuous ink supply systems, ribbons, parts and accessories. It has gained many outstanding recognitions and achievements for innovation and creativity, quality and productivity, environmental and sustainability, corporate social responsibility, and Print-Rite is well recognized as an industry leader. Today, Print-Rite’s vision is to be the leader in the global printer consumables and the printing service industry, emphasizing on Innovation, Standardization, Environmental Protection, and relying on its wealth of research and development resources along the entire industrial chain to expand the product application range. For the next 30 years, Print-Rite will color the world with GREEN, and bring a more beautiful life to our customers.
and manufacture products in the aftermarket printer consumable industry. Print-Rite’s subsidiaries provide more than 4,000 products, including ribbons, inks, inkjet printer cartridges, laser printer cartridges, toners, OPC, rollers, and chips. The aftermarket laser printer consumable products are provided by Print-Rite’s subsidiaries within an extensive supply chain network unique in this sector. From components to finished products, they all are produced in modernized and well-equipped plants accredited with ISO 9001, ISO 14001 and IECQ HSPM QC 080000 standards. Print-Rite also takes pride in the registration of over 1,700 patents worldwide by its six subsidiary companies, made possible via their substantial investment in R&D. For company information, please visit www.prh.com.hk. For information about Print-Rite products, please visit www.print-rite.com
About Print-Rite Print-Rite Holdings Limited (“Print-Rite”) is a holding company for operating companies that invest in, develop 56
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Ninestar Managed a Successful Show in Remanexpo 2012 Remanexpo, the first European aftermarket show in 2012, took place in Messe Frankfurt from January 28th to 31st. As a part of the well-known Expo Paperworld, which marked around 87,000 trade visitors from 155 countries this year, 152 exhibitors joined Remanexpo to meet and share.
the most crowded ones, and planned to include our booth’s photos to Paperworld online video.
All in all, Ninestar team managed a successful show in Frankfurt: eye-catching booth, high-quality products, one-stop solution, efficient employees and constructive meetings. Ninestar, Seine and Myink shared one of the biggest booths in the event to exhibit inkjet cartridges, laser cartridges, ribbons, ink and printers, targeted to provide not only high-quality and patented products, but also one-stop solution. Ninestar’s booth was definitely among the busiest one throughout the 4-day event. Famous industrial magazines, such as Recycler, Recharger, OPI, Recycling Times and RechargEast, visited Ninestar’s booth to communicate with us. Recycler, the organizer of Remanexpo, gave an interview to Ninestar in the very first day of the event. The professional photography team, which was sent by Paperworld, considered Ninestar’s booth to be one of
Jet Tec Launches 9 New Toners Jet Tec is pleased to launch 9 new additions to their extensive laser toner range. Jet Tec remanufacture laser toners for the most popular printer models including, Brother, Canon, Dell, Epson, Hewlett Packard, Kyocera, Lexmark, Oki, Samsung and Xerox.
The Jet Tec remanufactured laser toners offer an environmentally friendly, cost effective alternative to OEM products without compromising on the quality. Each toner is print tested before leaving
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the factory and covered by a 100% 3 year quality guarantee. For more information, please visit: www.jettec.com
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Pantum’s New Warehouse in Holland Established Mr. Zhang Jun, China Ambassador in Holland, and Mr. Robertson, Governor of Utrecht visited Ninestar Group (Holland) B.V. They shared in-depth communication with the staff of Ninestar Image and Seine Image. And they enjoyed a special tour of the over 5000 sqm newly established Warehouse for Pantum Printers which will be officially in use in 2012.
Mr. Robertson, Mr. Zhang Jun and Mr. Shi Ying, General Manager of Ninestar Group (Holland) B.V.
Ninestar Group (Holland) B.V. is one of the largest Chinainvested enterprises. After Mr Robertson’s visit to the head office of Ninestar Group in Zhuhai China, he had been trying to invite the officers in the embassy to visit Ninestar Group (Holland) B.V. During the visit, Mr. Shi Ying, General Manager of Ninestar Group (Holland) B.V. introduced the guests who after 7 years of dedication, Ninestar Group (Holland) B.V. has realized domestic development and is becoming international. The guests were really pleased about the launch of Pantum “The first created in China” laser printer, and Mr. Zhang Jun recommended showcasing the printers in 2012 annual celebration of the embassy. Mr. Robertson also expressed his gratitude to Mr. Zhang Jun for his outstanding achievement in developing the business relationship between China and Holland. And he will try his best to support the Ninestar Group’s development in Europe. Then some pictures taken during the visit were printed by color toner cartridges manufactured by Ninestar Group and they were presented to the visitors as a gift. The excellent printing quality impressed the visitors.
ACM Technologies Opens Europe-Based EcoPlus Technologies ACM Technologies, Inc. announced the grand opening of its Europe-based office, EcoPlus Technologies B.V. Located in The Netherlands, EcoPlus Technologies will be focused on bringing the EcoPlus line of ink and toner cartridges to the European market. EcoPlus is a new eco-friendly line of remanufactured toner and inkjet cartridges, with an emphasis on ecological protection and social responsibility. The EcoPlus line of cartridges was first launched in the United States back in October 2011. “We never expected EcoPlus to be so well received and to grow this fast,” said Stan Lin, president of ACM Technologies. “We’re excited to see EcoPlus become an international brand and have our first warehouse open in Europe.” EcoPlus was officially introduced to the European market at the 2012 Paperworld Remanexpo in Frankfur t, Germany. The EcoPlus booth was extremely well 58
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trafficked, with dealers and distributors from all countries expressing strong interest in becoming an Authorized EcoPlus reseller. EcoPlus Technologies’ Europe warehouse is officially open and will stock the entire EcoPlus line. The combination of a high quality remanufactured product, unique product branding, and local distribution will provide European distributors and resellers a unique new opportunity to drive growth and expand their customers. About ACM ACM Technologies was established in 1989 as a distributor and manufacturer for OEM and compatible products for the business equipment industry. Our mission is to support your organization with highquality, low cost OEM and compatible supplies, equipment, and parts. ACM Technologies has four distribution centers across the U.S., including a 100,000 square
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foot distribution center in our California World Headquarters, and an additional 40,000 square feet of warehouse space in Illinois, Massachusetts, and Texas. Our international locations are comprised of strategically placed manufacturing facilities, distribution centers and sales offices to support the global marketplace. ACM Technologies is proud to be the national distributor for Copystar, Konica Minolta, and Toshiba equipment, supplies, and accessories in the United States. Our compatible product selection is extensive and includes photoreceptive drums, toners and developers, as well as all the latest compatible laser cartridges. All compatible products distributed by ACM Technologies are tested to deliver consistent, OEM caliber product performance at competitive prices for our customers. For more information about ACM, please visit: www.acmtech.com
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Katun® Corporation Introduces Katun® Performance™ Color Toners for Use in Konica Minolta Bizhub c200 & c353 Katun Corporation, one of the world’s leading alternative suppliers to the office equipment industry, is pleased to introduce Katun® Performance™ color toners for use in Konica Minolta Bizhub C200 & C353series digital copier/printers. The addition of these color toners reaffirms Katun’s commitment to providing a comprehensive color product offering for Konica Minolta dealers – helping them improve profitability on their most important color machine populations, now and in the future. “Not only do these color toners provide significant up-front savings, their strong y ields , c on s i s t e n t p e r f o r m a n c e a n d reliability help to ensure that a dealer’s true
cost savings remain high with every toner purchase,” says Bob Moore, vice president of product development. “In addition, these toners provide OEM-equivalent color matching, making them ideal for either business color or graphics environments.” As with all Katun® Performance™ toners, these toners have been thoroughly tested to ensure complete forward and
reverse compatibility with Konica Minolta toners. End-users can easily install these toner cartridges before, alongside and/or after OEM toner has been used, without degradation of print/copy quality. Katun® Performance™ products, including these color toners, may be ordered by phone, fax or email, or via the Katun Online Catalogue – Katun’s onestop Internet resource that allows registered customers to locate and order thousands of Katun products while accessing realtime information about their orders and accounts. Customers can access the Katun Online Catalogue, or f ind Katun customer service contact information, at www.katun.com.
ILG Adds Jumbo Color Series CE260X, CE261X, CE262X, CE263X ILG (International Laser Group) added CE260X Jumbo Color series OEM alternative cartridges for HP CP4025, CP4520 and CP4525 series printers. The Jumbo Color is an extended yield quality color cartridge designed to exceed HP LaserJet color performance. ILG’s high-yield CE260X (black) offers a100 percent increase in page yield of 17,000 yield, compared to OEM’s standard CE260A yield of 8,500 pages. The Jumbo Color series: CE261X (cyan), CE262X (yellow), and CE263X (magenta) provide 25 percent higher-yield with 13,750 pages compared to 11,000 page yield. This is a substantial savings over OEM, allowing higher profit margin and a true value proposition in supply solutions for MPS providers and dealers. The HP CP4025 Series Printers are designed to produce superb color quality and crisp text for the busy printing environment offering 1200-by-1200x dpi and 35 page/min. The ILG’s OEM alternative Jumbo series produces similar outstanding print sharpness and vivid color output that mirrors the OEM in performance but with substantial cost savings. ILG continues to demonstrate confidence in its quality control processes by leading with color. The Jumbo Color as well as the entire color production has reached over 55 percent of the business in recent years. 60
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ILG has focused heavily on advanced technologies in engineering with OEM benchmarked color manufacturing systems utilizing the Jumbo Color System, part of innovative manufacturing systems behind ILG’s quality color cartridges, as well as Color Certified cartridge certification and testing system. ILG’s MPS Certified extended-life, high page yield certified color cartridges are designed to provide highly reliable cartridges required in the demanding MPS environment. ILG is one of the largest cartridge manufacturers in North America and is recognized as the quality leader in the most challenging segments, such as color and extended-life cartridges. This initiative provides MPS program providers with a certified cartridge solution for critical applications. ILG offers a vast inventory of more than 700 SKUs with highest product availability, due to a pro-active empty core procurement division, and sophisticated distribution logistics planning from our California headquarters. In addition to ILG’s headquarters, the company’s four nationwide distribution facilities in CA, TX, IL, and PA offer the fastest and most efficient distribution anywhere in the US. For more information please visit: www.ilglaser.com
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Micro Solutions Enterprises Released New Cartridge MSE has released its latest color cartridge with ground breaking SCS technology --- the CP2025 cartridge for the CC530A printer. This new technology employed in this cartridge has virtually eliminated previous issues such as backgrounding, streaking and dirty print that are associated with toner additive build-up on the PCR. “The SCS is the very definition of intelligent re-engineering; it not only address aftermarket quality issues but it actually improves on OEM print performance, especially in higher speed applications such as the CP4525 and CP5520. In the case of the CP2025, we had an incredible track record of reliability before the SCS but it's incumbent upon our technical team to always look for areas of continuous improvement even when the product being improved is exceptional,” said Luke Goldberg, SVP MSE Global. MSE is the largest USA based remanufacturer and is acclaimed
as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” as applied to remanufactured printer consumables which is a protocol that employs patented technologies, proprietary processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania. For more information, please visit www.mse.com
Static Control Releases HP 4600 Color NeverTAB PCR Static Control has released the latest NeverTAB PCR for color toner cartridges. NeverTAB PCRs prevent toner additive build-up (TAB) and print defects due to TAB. “When we developed the NeverTAB™ PCR technology, we knew it would have widespread applications,” said Ed Swartz, CEO and founder of Static Control. “We have adapted the technology for PCRs used in the HP 4600 application – a cartridge that has been plagued with toner additive build-up (TAB) problems. We are extremely pleased to be able to deliver this solution to our customers.” TAB is the toner additive build-up that is embedded into and on the surface of the PCR during the cartridge life. On color PCRs, it appears as a colored build-up. On monochrome PCRs, TAB is a whitish-gray film. TAB creates an insulator barrier that stops the PCR from uniformly charging and discharging the OPC drum. This barrier results in print defects such as backgrounding, hazing and streaking. The NeverTAB PCR from Static Control does exactly what it says; it never TABS.
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About Static Control Static Control is the global leader in aftermarket imaging and remanufacturing technology. Offices are located worldwide and all research, development, manufacturing and engineering takes place at their Sanford, North Carolina, USA world headquarters. Currently, Static Control manufactures in-house over 8,000 imaging products and supplies over 15,000 imaging products to the aftermarket industry. For more information regarding this and other Static Control projects, contact a Static Control sales representative: Visit: www.scc-inc.com Visit: www.scceurope.co.uk
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UNINET RELEASES UNINET RELEASES ABSOLUTE BLACK TONER & ABSOLUTE COLOR TONER & COMPONENTS FOR SAMSUNG COMPONENTS FOR DELL 2150 Los Angeles, CA - UniNet introduces Absolute Color® toner and ML-2545 components qualified for use in Dell 2150 color printers. Los Angeles, CA - UniNet launches the release of Absolute Black® toner, and key components qualified for use in the Samsung ML-2545 monochrome laser printer. This very affordable printer from Samsung is their answer to similar products, such as the HP P1102, and Brother HL-2240 among others. Rated at 24 ppm, with 1200 x 1200 dpi resolution, this is the basic mid speed monochrome printer offered at a low price point. Sold mainly through the dealer channels, the ML2545 uses the popular MLT-D105 S/L cartridges which are rated at 1,500 and 2,500 pages. These cartridges are also used in the ML-1910/1915, 2525 model laser printers, as well as SCX4600/4623 and SF-650 model MFPs.
UNINET ABSOLUTE BLACK TONER & COMPONENTS FOR HP LASERJET ENTERPRISE M 601, 602, 603 Los Angeles, CA - UniNet proudly announces the launch of Absolute Black® toner and components qualified for use in the HP Laserjet Enterprise 600 series. HP’s new Enterprise 600 Series monochrome printers are the replacement products for the older P4014/4015/4515 printer models. The M601 (45ppm), the M602 (52 ppm) and the M603 (62 ppm) printers offer an array of paper trays, duplexing and hard disk options, and are targeted toward the medium to large workgroups where high volume printing is the main requirement. These printers use the CE390X cartridge which is rated at 24,000 pages and is also used in the HP M4555 multifunction machines. These cartridges present an excellent profitable opportunity for remanufacturers, since they are so similar in design to the P4014/4015/4515 cartridges, and the learning curve is really easy to transition into these cartridges.
Rated at 24 ppm and 600 x 600 dpi, this printer uses individual toner cartridges rated at 2,500 pages. There are no other components to replace, except toner. The drum module (consisting of four drums) normally never gets replaced. Just refill the cartridges with toner and add the Smartchip and you are ready to go. Cartridges can be reused multiple times, making this an ideal cartridge for those that can collect the empties.
UNINET RELEASES X GENERATION BLACK TONER & COMPONENTS FOR DELL 2335 Los Angeles, CA - UniNet proudly announces the launch of X Generation® black toner and components qualified for use in the Dell 2335 monochrome MFP laser printer. This new 35 ppm Dell is a 4-in-1 laser printer which features copying, printing, color scanning and faxing capabilities, and includes a 50-page duplex automatic document feeder. OEM toner cartridges are supplied in both 3,000 page and 10,000 page versions.
UNINET RELEASES ABSOLUTE COLOR TONER & COMPONENTS FOR XEROX PHASER 7500 Los Angeles, CA - UniNet unveils its Absolute Color® toner and components qualified for use in the new Xerox Phaser 7500 color laser printer. This recent release from Xerox is a top of the line, fully equipped tabloid sized printer featuring 35 ppm, 1200 x 1200 dpi resolution and outstanding professional grade print quality. Priced between USD $3000 to USD$5000 depending on options, this is one serious printer. OEM toner cartridges are supplied as a single black cartridge rated at 19,800 pages (USD$330), and two color versions
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rated at 9,600 pages (USD$315) and at 17,800 pages (USD$480). The OEM operating costs are so high, that these cartridges present a real profitable opportunity for remanufacturers to gain some market share.
UNINET ABSOLUTE COLOR REPLACEMENT TONER CARTRIDGE & COMPONENTS FOR KONICA MINOLTA BIZHUB C353/C253/203 MFP
The bizhub C353/C253/C203 series MFPs all share the same basic engine, but are rated at 20 ppm (C203), 25 ppm (C253) and 35 ppm (C353). These are tabloid sized printers and feature a long list of options (paper trays, finishers, duplex document feeder, etc.). Though no longer sold, these machines performed very well, and are still in the field today. Smartchips are also offered separately for those who can collect the empty cartridges. For further information, please contact UniNet at + 1 (424) 675-3300 or visit www.uninetimaging.com
Los Angeles, CA - UniNet introduces Absolute Color速 replacement toner cartridge and components qualified for use in the Konica Minolta Bizhub C353/C253/C203 color laser MFP series.
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Message from the Publisher 三月， 在本期杂志即将发布的时候，我们看到了打印领域最大的 OEM 制造 商惠普公司关于 2012 年第一季度的财务报告，其低迷的业绩引起人们对于 2012 年打印市场的担忧。事实上惠普作为全球打印行业的巨头，正面临着 越来越多的挑战。惠普的成像和打印集团 ( 简称“IPG”) 为该公司贡献了 约 20% 的收入，规模远大于其他部门。据测算，2011 年全年整体市场销量 仅增长 0.7%，而惠普则根本没有增长，打印机出货量甚至同比下滑了 0.7%。 佳能、三星和兄弟的出货量都出现增长。而传统的 OEM 厂商的利润增长模 式也广受诟病 ： “亏本出售打印机，然后在未来几年的使用周期内，通过出 售墨盒和其他耗材弥补亏损。”由于兼容耗材行业的不断发展，OEM 在墨 盒和其他耗材领域的绝对利润正日益减少。IPG 的营业利润已从 2010 年的 17.1% 下滑至 2011 年的 15.4%。 单一的运营和利润获得模式在当前竞争激烈的影像耗材市场已经越来越难以为继，在本期的杂志当中，我 们就将目光转移到了全新的利润增长领域，您将看到我们花费大量篇幅来与您探讨移动打印在今年打印行业将 会造成的影像和改变，在今年早些时候已经有关于移动打印将成为今年打印行业的主流的说法，我们相信在移 动打印的前提下，兼容再生耗材将在成本控制和个性打印服务上提供更多的选择。不单单如此，关于打印安全 的探讨，也随着 MPS 和云打印的普及发展而日嚣尘上，这显然是耗材企业又一个好的切入点。事实上我们希 望耗材厂商特别是再制造耗材厂商能够更积极的参与到这些新兴领域，通过其灵活的技术创新和市场运营机制， 抢先在这新的领域打造出属于兼容耗材行业的一片天空。 最后，请原谅我再次的提醒您注意亚洲再生业最新推出的企业黄页服务，因为企业黄页能够将您的信息更 快更准确的传递给全球的同行业目标客户，并能为您优先一步寻找到可靠的合作伙伴，我们相信这将是未来耗 材行业最为直观便捷的推广服务，而只要您定期关注我们 www.rechargeasia.com 的网站，您就能免费在线浏 览我们为您提供的最新一期电子杂志和行业资讯。希望我们的努力对您的事业有所帮助！
执行编辑 刘师同
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Focus on the Print Safety Question, Consumables Company Can Help You!
关注打印安全问题，耗材厂商发力 务网页服务器，而不是嵌入式网页服务 器。嵌入式网页服务器通常可以被识别 出来，但是会和其他网页服务器混杂在 一起。因此一般注重 XSS 或 SQL 注入 攻击的安全审核将不会有效果，因为在 嵌入式网页服务器上并没有执行基本测 试，例如检查密码强度或开放有风险的 功能等。”
也许你不曾听说打印安全这回事， 或者对打印安全没有切身体会，但是这 样的情形你也许并不陌生：想要打印一 份重要或者私密的文件，为了不让别人 看到，在确认打印机边上没有人之后， 快速在电脑上下达打印指令，然后飞奔 一样冲到打印机旁守着，小心翼翼地等 待文件打印出来。如果不幸遇到刚好有 人也来取打印件，就会非常忐忑，担心 秘密不小心泄露。这个情形所描述的其 实就是打印安全问题。
查统计，企业信息安全的罪魁祸首不再 是病毒和黑客，电子邮件、移动存储、 打印这些容易令人忽视的手段才是信息 泄露的元凶。其中，企业高层人员通过 文件打印，窃取核心机密资料的方式， 所占百分比尤高，其带给企业的损失往 往难以估量。
随着云打印的普及，云打印内部存 在的安全问题也受到越来越多的重视。 现在大多数打印机、扫描仪，以及 VoIP
为文档加密，安全打印易如反掌
什么是打印安全问题？
系统等设备都会内建嵌入式的 Web 服 务，这主要是为了方便管理。然而不幸 的是，这些设备大多会由于设置问题而 处在无保护状态下。有些服务甚至可以 使用默认的帐号和密码访问，甚至根本 没有做任何保护。更糟的是，错误的设 置有可能会让嵌入式 Web 服务面向外 部开放，导致资料外泄。 例 如，HP 扫 描 仪 的 Web Scan 主 要是为了提供远程文件扫描功能，这个 功能可以让人在远方那个通过网络读取 扫描仪内放置的文件。远程用户也可以 调整设置，让扫描过的文件自动传送到 指定地址，或通过互联网下载最近扫描 文件的副本。打印机同样可以允许没有 密码保护的 FTP 访问，让恶意用户可以 很轻易地将恶意文件储存到打印机内。 最后，Michael 还发现了一些 VoIP 系统 处于开放状态，并展示了如何轻松地获 得电话交谈的录音。 你 也 许 会 认 为， 就 算 有 这 样 的 设 备，它们也不会被外部访问，或者本身 数量就不太多。嗯，我原本也是这样认 为。但是在 Michael 的简报过程中，他 通过 SHODAN（shodanhq.com）做了 一个简单的网页表头扫描，结果显示在 公开网络上有数以百计的嵌入式 Web
于怎样才能避免别人不会有意无意打开 你的电脑，获取你的秘密？没错，设置 开机密码，或者对重要文件进行加密， 只有知晓密码的人才有权限查看。是的， 打印文件也可以通过设置密码增强安全 管理。
简单地说，打印安全需要确保的主 要是敏感或机密信息在打印的环节不被 泄露。这其中涉及三个层面的安全：确 保打印资料从电脑传输到打印机网络的 过程中不被他人恶意截取；确保打印好 的文件不会被人有意无意取阅或拿走； 对企业人员的打印作业进行有效的监控 和管理。 对于一般打印服务来说，第二个层 面的情形可能会经常遇到，但是很少人 会将它和安全联系起来。试想一下，如 果你打印的是某次重要竞标的标书，正 好被人无意或恶意取走，并且落入竞争 者之手，这是多么灾难性的问题；或者 你打印的只是你自己的个人信息或者公 司职员的联系表，却不小心被泄露了， 从此大家就不断被电话骚扰，或许某个 给你打电话进行推荐的保险人员就是通 过这个途径获取你的个人信息的。小到 个人隐私，大到企业核心机密，一旦泄 露，都会给你的工作生活带来麻烦，甚 至是灭顶之灾。 据国外某信息安全权威专业机构调
哥伦比亚大学研究人员展示通过病毒控制惠 普打印机
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服务处于开放状态。这很危险，因为大 多数人甚至不知道自己的设备上有一个 开启着的 Web 服务。因此在不知情的 状况下，在他们的网络里留下了漏洞。 此外 Michael 还在他的白皮书内指出： “普通的弱点扫描对这类风险是不够的， 因为大多数网页弱点扫描都针对应用服
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怎样才能避免打印好的文件不会被 人有意无意取阅或拿走？这个问题类似
近 日， 佳 能 全 新 发 布 了 iC MF8380Cdw / MF5950dw / D1380 等 机型，均加入了佳能全新的快捷办公打 印方案，通过一键操作设定，代替了以 往可能需要多个步骤才能完成的传统方 式操作。在佳能快捷办公打印方案下， iC MF8380Cdw / MF5950dw / D1380 均可以实现当今用户强烈所需的安全打 印功能。这项新功能通过密码验证来控 制打印作业输出，并且最多可以同时保 存 5 项加密打印作业，确保安全的同时， 还能提升效率。这也是佳能首次将解决 方案级别的文印安全性移植到桌面型设 备上，有效升级了桌面型打印机用户的 文印系统安全性能。与此同时，佳能还 将诸多以往高端数码复合机上的专
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关注打印安全问题，耗材厂商发力
业功能移植到了桌面型激光打印机以及 一体机上。佳能首创性地在多款新品中 加入了一键扫描至 PC、安全打印、纸 张节约复印等多种快捷办公方案，有效 帮助更多政府及普通商务用户提升工作 效率，节省打印纸张，获得更加舒心可 靠的打印环境。 耗材是打印安全管理的关键 事实上，关于打印机安全问题的讨 论由来已久，仅仅从打印机自身提高和 更新换代来说对于打印安全的解决是远 远不够的，这时，最为打印服务最基本 的承担者以及打印过程重要的组成部分 的耗材，就成为解决打印安全问题的关
续
键。而作为耗材后市场领域的兼容再生 耗材企业，凭借其自身的技术优势和行 业特点，在这一领域进行了更多的尝试。 例如，中国知名耗材生产企业欣格， 作为全球最大的专业耗材制造商之一赛 纳科技在中国区主推的高端打印耗材品 牌，日前就针对打印安全提出了打印 TCO 管理，不但为消费者降低可见的产 品采购成本，还通过为用户提供“办公 系统安全解决方案”，从“安全、稳定、 价值、独享、方案”五个层面，协助客 户更好地降低隐性成本，全面优化打印 耗材的（TCO）总体拥有成本。而欣格 硒鼓芯片实现了的全自主技术研发，从 根本上解决了打印过程中信息安全的问
题，尤其是为政府、军队等保密性较强 的单位，根据其对信息安全及保密的严 格的要求而制定不同的个性化的耗材产 品，更能有效的解决打印安全问题。 而同样由珠海赛纳科技研发的中国 第一台自主知识产权打印机——奔图激 光打印机的系统集成芯片（SOC）以及 软件完全是由自己研发的，采用的都是 中国自主知识产权的集成电路设计技术 和加密技术，确保了中国用户打印信息 的安全。 此外，国外知名研究机构表示，通 过对打印机墨粉的碳素排列加密技术， 可以有效的实现打印内容的加密。
Seine: Leader of China's Consumables Industry
赛纳科技：领航民族耗材产业的发展 记珠海赛纳打印科技股份有限公司 CEO——汪东颖 “以耗材为‘根据地’，向打印机 讽，根本不相信我们能成功。”用了 5 上游延伸，这是一个必然的选择。”赛 年时间，赛纳终于造出了国内首款自主 纳科技 CEO 汪东颖说话简短而坚定， 知识产权的激光打印机。2010 年 12 月， 不拖泥带水，这是他一向的做事风格。 “奔图”打印机上市时，作为投资方之一， 从 2006 年开始，赛纳科技以惊人 联想控股董事局主席柳传志曾兴奋地表 的增长速度，短短几年，硒鼓产销量迅 示，中国告别了激光打印机完全依赖进 速跃升为全球激光打印机通用耗材行业 口的时代，跨国公司对打印机技术领域 的首位，成为该行业的全球隐形冠军。 近 30 年的垄断被打破。据悉，作为战 赛纳的生存法则是：虽然惠普、佳能、 略合作伙伴，联想投资曾在 2007 年入 爱普生等巨头垄断了全球激光打印机市 股赛纳，成为赛纳的战略合作伙伴。 场，但正如汽车 4S 店低价卖车再赚取 印钞机不是安乐窝 维修费用，在打印机业内， “一分打印机， 1988 年，汪东颖大学毕业后被分 二分维修，七分耗材”的商业模式让耗 配到珠海某国营企业担任技术员，对技 材素有“印钞机”之称，其利润率远远 术的痴迷和钻研让他在一款新产品的研 高于打印机本身。不过即便这样，强烈 发过程中，发现生产材料与产品要求的 的危机感仍让汪东颖决定放手一搏。 技术标准并不十分吻合，并为此与领导 “耗材并不是一个安乐窝。在缺乏 发生了分歧，他向领导立下军令状，最 打印机核心技术的中国，这个行业的发 后用了不到两个月，生产材料问题得到 展始终受制于人。这个场景就像打印机 了解决，为公司避免了很大的损失。“对 厂家抛球，耗材厂商拼命地跑着接这个 我来说，技术是一切的基础，有了技术， 球，无法预知未来，专利和技术问题都 你的理想才有可能实现。”汪东颖说。 是这样。” 2006 年，汪东颖创办赛纳科技， 汪东颖决定开始新长征——自主研 他看准了生产优质低价的激光打印机通 发激光打印机。这在外界看来，是一件 用耗材是个机会，当时，激光打印机市 近乎疯狂的事情。“做事和做人都不能 场的产品质量不算稳定，价格也比较昂 让别人牵着鼻子走，再难也要做。”汪 贵，相关耗材行业市场份额很小，而且 东颖说这是他做一切事的出发点，“我 都不太赚钱。“当时我想，最初可能会 要杀出一条血路，当时国外同行冷嘲热 70
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亏损几年，但是再晚进入肯定没有机会。 尽管起步很难，但这才是出路。” 激光通用耗材主要靠出口，为了获 得国外客户的信任，“除了保证质量外， 我们的特点是交货时间快。一个新款订 单，别的公司要三个月，我们三四周就 能交货，让对手无法赶超。”汪东颖说， 公司派销售团队驻扎在世界各地，搜集 一手市场信息，一款产品从设计阶段就 结合本地市场因素做集中开发，设计出 来的产品可以直接开模生产，所以每个 都是量身定做。 “我不担心竞争者。”他这样说， “对 手可能会在个别产品上有所突破，要搭 建赛纳这样的平台很难。” 然而，多年来汪东颖一直有着更大 的野心，那就是向上游产业链延伸，自 主开发打印机。一位专门从事圆珠笔出 口贸易的浙江商人朋友告诉汪东颖，自 己工厂生产的圆珠笔芯是以每支 8 分 钱的价格出口，为了保证企业能够活下 来，每年要生产 15 亿支圆珠笔芯。这 对汪的触动很大，“你想想这是什么概 念？中国如果一直徘徊在科技含量低的 下游产业链上，就永远无法改变代工的 命运。”于是，在耗材市场站稳脚跟后， 汪东颖决定将理想付诸行动。
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赛纳科技：领航民族耗材产业的发展
保守推进 时隔 5 年，他回忆当年研发打印机 时的艰苦场景时兴奋之情仍溢于言表。 “中国很少有人知道，居然没有一台打 印机是中国人自己研发的，这多么不可 思议。今天的中国，已是全球前三的经 济体，载人飞船都可以遨游太空了，但 一台小小的打印机却把我们难住了。” 汪东颖说，“国际打印巨头为这个行业 制定了特殊的游戏规则，即将高技术、 高制造难度、高成本的打印机主机低价 出售，再通过销售高价的打印耗材赚取 利润。” 数据显示，2010 年中国市场打印 机销量 1000 多万台，但全部出自惠普、 佳能、爱普生、三星等国际品牌巨头。 虽然中国已成为打印机制造大国，但只 能从事简单的组装工作，关键部件和核 心技术一直控制在国外公司手中，几大 打印机巨头依靠耗材盈利，并利用庞大 的专利壁垒组成了专利池，让民族企业 难以切入，只能从中获得相当廉价的加
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工费。 2008 年，在完成了大量基础技术 和专利储备后，汪东颖开始正式向打印 机行业进军。但这一决定几乎遭到了周 围所有人的反对，除了董事会，甚至连 朋友都站出来劝阻，“这可能是砸进几 个亿都听不到响声的傻事。”他们说。 首 先， 这 是 一 个 专 利 壁 垒 林 立 的 行业，十几万项专利随时都可能成为后 来者的拦路虎。其次，激光打印机技术 难度大，从集成电路设计到精细化工的 化学合成技术，存在大量技术难题。这 些瓶颈曾让汪东颖彻夜难眠。“我反反 复复想了几百遍，专门成立了打印机项 目组，不断研究、论证可行性，出台了 好几套方案。那段时间，其他的会议我 可以不参加，但打印机的会议我一定参 加。”他要求在打印机项目上以最保守 的方式做事，即使技术研发上出现连续 失败也要坚持到底，用最足够的资金去 推动项目。 最初，汪东颖从专利入手。50 多
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名“专利研究员”逐条检索分析相关专 利超过 18 万条，并以 200 多项自有专 利和打印机厂商的专利授权，构建起行 业内最大的专利技术平台，突破了专利 壁垒。为加快研发速度，除了珠海本部， 赛纳还在日本、美国、上海、北京设立 研发中心同步突进。“每个核心部件的 研发投入都超过千万元。”汪说。 一年多后的论证结果让整个董事会 都很欣慰，即赛纳在通用耗材领域专利 方面的积累已经可以突破打印机的专利 壁垒。董事会随后布置了可操作性的执 行计划：与专利所有人洽谈部分独有专 利的购买和使用；组织技术力量攻克引 擎的技术壁垒；着手解决微电子和硬件 方面的技术难题。“奔图打印机从立项 到研发成功，需要解决的问题超过千项。 比如，如何让打印机更简单易用，我们 的研发团队重点要解决当前最流行的软 硬件与打印机的匹配问题，光是测试过 的软件就有 400 多种，软件测试成员 达 100 多人。一个工程师一年内要加班
FEATURE ARTICLE / 专题文章 RECHARGEasia
1000 多小时，相当于 125 个正常工作 日的工作时间。”汪东颖对这些细节如 数家珍。 绿色模式 然而，进攻一个新的市场绝不可能 仅靠单纯的技术驱动。对于赛纳来说， 它要面对的是一个新的竞争环境，即全 球打印机巨头都在遭受传统打印业务不 断萎缩的挑战。在这种情况下，选择只 有一个，必须改变赚钱的方法同时创造 更多的商业价值。没错，全球打印机巨 头们正在经历着从一个打印机厂商转变 为一个打印服务公司。“这是一个以无 所不在的互联互通为中心的商业世界， 用户们越来越关心如何可以随时随地、 更为便捷地获得打印服务并节约成本。” 道盛奇正管理咨询公司合伙人董少博认 为。 “对于一个新型打印机厂商来说，
未来打印机的竞争不仅是卖出打印机， 而是提供一揽子的解决方案，比如承揽 客户的全部打印工作。”汪东颖说，“比 起通常的打印成本，我们在通用耗材以 及打印机成本的整体服务将使客户打印 业务省下三分之一的费用，这是一个积 沙成金的故事。”在他看来，能够让奔 图真正成长起来的关键绝不仅仅是单纯 的技术为王，而是如何在这个强手林立 的市场突围。“未来的发展趋势是打印 机厂商提供一个技术服务的平台，这是 一种全新的绿色 IT 模式，我们的打印机 加上耗材整体价格可以比竞争对手便宜 20%~30%，我们的销售员会给客户计 算每年节省多少成本，这就是我们的卖 点之一。” “在三大厂商垄断全球 80% 市场 份额的情况下，作为打印机市场的后进 入者，奔图能否成功地占有一席之地，
及一个什么样的机会？”董少博认为， “这个空缺就是 " 环保 " 打印机。奔图 拥有激光打印显影成像中的碳粉转印技 术的自主知识产权，这个核心技术高效 地提升了转印率，可以使打印耗粉量只 有同类领先品牌打印机的 60%，废粉量 更低于市场水平的 11%，而且在打印过 程中解决了臭氧排放的问题。占据着公 司营业额 1% 到 3% 比例的打印成本， 在经济放缓时尤其会凸显其对公司现金 流的重要影响；并且在全球 " 节能环保 " 的必然趋势下，奔图如果能发挥低碳环 保的核心技术并抢先塑造 " 环保 " 打印 机的品牌定位，就是它成功进入打印机 市场的杀手锏。”“我们新的机器打印 速度非常快。”说到新产品的性能，汪 东颖显得很兴奋，他双手平推，模仿起 打印的动作，表情像个孩子。 “除此之外， 我们推出新产品的速度也非常快，比行
关键在于市场是否留给奔图空缺机会以
业内所有企业平均快了约 6 个月。”
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Canon Sued More Than 30 Remanufacturers Infringing Its Toner Cartridge Patents
佳能公司最近指控某些成像卡盒侵犯其专利权 2012 年 1 月 23 日，日本佳能公司，佳能美国公司，佳能 公司弗吉尼亚州纽波特纽斯（CVI）（统称：佳能公司），日 前就某些企业生产的兼容成像卡盒提出投诉，认为其侵犯了佳 能所拥有的专利权，并要求美国国际贸易委员会就这些成像卡 盒展开“337”调查，同时希望 ITC 颁发普遍排除令，禁止涉 案硒鼓和相关耗材（如感光鼓）进入美国市场。 指控内容：部分实体公司非法进入美国，在美国销售某些 成像卡盒组件部分，涉嫌侵犯了佳能一个或多个美国专利，专
利包括：5903803 号（803 专利），6128454（454 专利）。 被 指 控 的 这 些 实 体 公 司 包 括：Clover Holdings, Inc. of Hoffman Estates, Illinois；Clover Technologies Group, LLC d/b/a Depot International f/k/a Depot America f/k/a Image1 Products of Ottawa, Illinois；Clover Vietnam Co., Ltd. of Vietnam 等 30 余家，其中包括全球最大耗材再生商之一 Clover 被列入控告名单。
Foresight of Intelligent Printing and Copying in the Office
办公文印设备智能化前瞻 从第一台激光打印诞生至今，打印 机发展的历史才走过 34 年，离我们越 近，技术革新、新产品上市的速度越快。 在近几年，我们发现，打印机发展似乎 再次遇到了瓶颈，速度的提升、功能的 增加正在减缓，打印设备在环保与节能 方面也在进行不断改善，然而在近几年， 各大厂商几乎同时在宣传自己的打印设 备更加智能、更加智慧，这让整个市场 的竞争上升到一个新的局面，智慧大战 由此拉开序幕。 如今，随着智能手机和智能操作系 统的极速发展，越来越多的电子设备朝 着智能化的方向在发展，那么对于打印 设备而言，怎样才算是智能的呢？
惠普 PhotoSmart eStation C510
惠普在 2010 年提出了“智慧打印” 的口号，主要涉及智能节电的“自动开 关”技术、无光盘安装驱动的“智慧驱动” 以及支持云打印的“智慧打印”。 同时，三星发布了一系列拥有无线 WiFi 功能的激光打印设备，能够快速连 接无线网络，同时能够对接智能手机、 平板电脑等智能终端，这是三星打印机 在智慧方面的一个体现，屏幕打印、一 键经济模式也是三星打印机的两大特 色。 74
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三星 GALAXY Tab P1000 平板手机的 mobile print 应用程序界面
正常工作状态，当用户以往需要多个步 骤完成的工作，现在只需一步即可完成， 这些都是智能化文印的趋势。 前面提到了节能环保、无线打印、 简化操作等智能打印的趋势，除此之外， 智能打印的趋势还有哪些呢？ 语音控制在智能手机等终端的应用 逐渐增多，未来智能化的打印设备也将 会增加这一新应用，从而替代目前繁琐 的手动操作。
京瓷 2012 复合机新品展示
在 iPad 上下载各品牌打印机支持的打印程序
2011 年底，京瓷发布了 2012 年复 合机新品，从操控、维护、功能方面， 全面向智能化靠拢，大大节省用户的操 作与管理流程，这是京瓷在智能文印上 的特色。 各大文印厂商都有着自己理解的智 能化打印设备，那么文印设备智能化的 方向是什么呢？在我看来，智能打印无 疑是打印设备将更加智能的帮助用户解 决本来很复杂的问题，比如，以往我们 使用打印机，需要安装驱动后才能使用， 现在不需要驱动了，这就是智能化的体 现之一，比如打印机能够按照用户的使 用频率自动休眠，这也是智能化的体现， 还比如，当用户走在打印机的可操作范 围内，打印设备能够自动唤醒并进入到
智能终端的应用程序非常丰富，今 后打印设备所支持的应用软件与解决方 案也会越来越多，从而给用户提供个性 化的服务与需求。 目前，所有的打印设备都需要手动 更换耗材，如果打印设备的耗材在寿命 将到的时候自动发送需求给耗材供应商 或服务商，从而及时提供相应耗材，这 也是智能化的趋势之一。 也许，文印设备的智能化趋势还有 很多很多，前面提到的仅仅是其中的几 个方面，总之，智能化的方向是正确的， 需要厂商为此付出更多的技术研发与应 用服务，帮助用户减少大量而繁琐的业 务流程，朝着这个方向去努力就会得到 用户更多的认可。
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2012 to Become the Year of Mobile Printing
2012 有望成为移动打印年 2011 年可谓“云”之年，各种云 应用在各大 IT 产品中大放异彩。而作为 跟随“云时代”一起诞生的“云打印” 技术，更是在去年一年中，不断的改进 和完善，除了在打印速度等性能方面日 渐成熟，移动打印还为用户提供了趣味 性和实用性兼具的各项应用程序。因此 有许多人认为，2012 年将会是“移动 打印年”。 通过平板电脑和智能手机随时随地 打印，是移动打印的关键意义所在。随 着越来越多的商务用户开始享受便捷灵 活的商务办公，移动设备的消费族群也 得到了快速的增长。 我们都知道，平板电脑和智能手机 最初的设计成品中，并未内置打印功能。 因此，如何实现移动打印曾一度成为终 端用户和 IT 业界的头疼之事，第一批 iPad 甚至不能提供打印功能。 然而，在意识到如果手机、iPod 等 移动设备中如果内置打印功能可以给用 户带来商务便捷，从而壮大消费族群后， 苹果公司改变了之前的业务方向，最终
发布了含有 AirPrint 无线打印功能的操 作系统。 移动打印势头正旺 惠普、佳能等各大打印行业巨头在 谷歌提出了“云打印”之后，先后推出 了各种移动打印解决方案，并将该移动 应用内置到了打印机。而移动终端如何 利用该应用，才能更好地为商务用户办 公提供便捷，便成了摆在移动程序设计 开发者面前的一个巨大挑战。 于此同时，因为云打印应用而衍生 出来的一份新型行业，即移动打印应用 供应商，在这片刚开辟的“沃土”上， 有了更为广阔的发展空间。这些供应商 在不断创新，寻求为客户提供新的增值 服务方面，获得可观的收益。而移动打 印也将会成为企业在选购办公产品时争 相比较和讨论的一个话题。 日渐增长的用户群 也有一些调查显示，手机、iPad 用 户对打印的需求并不是很大，无论是手
机，还是 iPad 在性能各方面不断突破， 显示屏分辨率越来越大，信息处理和保 存信息更方便，而且还经济环保，而用 户传递信息又可以通过邮件等的方式。 但也有不少用户认为，无论科技如何发 达，总有一些文档是需要打印的。尤其 是一些重要的、需要大家一起讨论的文 档，如果打印出来，用户办公起来会更 加方便，商务办事效率也会更高。与此 同时，调查数据显示，有许多市场对打 印的需求正在不断增加。 再比方说建筑行业，移动打印市场 前景也很可观。建筑企业工程师经常需 要出差，会被调配到各个工地。而建筑 工程师又经常会因为工程状况需要远程 指挥和处理，这时，移动打印就会起到 关键作用，直接将解决方案发送至云打 印机，便可实现快速的远程解决方案传 达，等等。除此之外，像农业、医疗等 其他行业也有很多潜在用户，对移动打 印的需求在不断增加。
Companies' Demand for Printer Equipment Remains High
2012 年企业对打印设备的需求仍然居高不下 IDC 研 究 经 理 Phil Sargeant 谈 到，企业对打印设备的需求仍然居高不 下，其中喷墨和激光打印机出货量上 涨 3.1%，与当前市场发展趋势保持一 致。彩色激光打印机出货量实现了稳定 增长，涨幅为 8.4%，但黑白激光打印 机出货量却下跌了 6.4%，因此激光打 印机市场同比下降 2.1%。目前，黑白 激光打印机的市场规模为彩色打印机市 场规模的两倍，但两者之间的差距正在 逐渐缩小。与此同时，彩色和黑白打印 机都受到了来自适用于家庭办公室和小 企业的商用喷墨打印机迅速发展的压 力。211 年第四季度，商用喷墨打印机 涨幅为 32.4%。高速喷墨打印机增幅为 13.6%。 令人意想不到的是在圣诞购物节期 间，消费级喷墨打印机出货量竟然同比 下降 5.1%。黑白打印机出货量同比减 少 12%。 76
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德国：
法国：
受 消 费 级 喷 墨 打 印 机 下 降 14.4% 的影响，德国第四季度打印机出货量为 186 万台，跌幅为 8%。但是，商用喷 墨打印机出货量上涨 22.3%，激光打印 机市场也持平，这表明商业市场比消费 市场更有生机。总体来看，2011 年全 年德国打印机市场发展平稳。
在西欧前三大市场中，法国市场表 现 最 佳， 出 货 量 达 139 万 台， 同 比 上 涨 10.1%。并且，法国还是西欧国家中 唯一实现了喷墨打印机，彩色打印机和 黑白打印机同时增长的国家。其中，商 用 喷 墨 打 印 机 增 长 48.3%， 消 费 级 喷 墨打印机也实现了两位数的增长，涨幅 为 10.1%。激光打印机市场整体出货量 增长 6%，其中黑白激光打印机仍然占 据了几乎一半的市场份额。总体来看， 2011 年全年，法国打印机市场同比增 长 1.6%， 市 场 调 查 公 司 IDC 发 布 了 西 欧 2011 年第四季度打印机出货量研究报 告。报告显示第四季度西欧打印机市场 出货量虽有所下降，但市场前景较为乐 观。2011 年第四季度西欧打印机整体 出货量为 810 万台，同比下降 2.6%。
英国： 同德国相比，英国市场规模相对较 小，其第四季度打印机出货量为 157 万 台，占西欧整体出货量的 19%，同比上 涨 1.5%。其中，商用喷墨打印机出货 量上涨 57.5%，消费级喷墨打印机也实 现了小幅增长，出货量同比增加 1.4%。 但受黑白打印机和多功能打印机出货量 下降的影响，因此其整体出货量涨幅不 大。总体来看，2011 年全年英国打印 机市场同比增长 3.5%。 www.rechargeasia.com
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市场收益有 2010 年第四季度的 38 亿美 元降至 33 亿美元，跌幅为 10.7%。 对 此，IDC 影 像 硬 件 设 备 与 文 件 解 决 方 案 研 究 组 西 欧 主 管 Arnaud
Gagneux 评论道：“对制造商和其渠道 合作伙伴来说，2012 年是非常关键的 一年。在目前经济环境下，消费者渐渐 厌倦家庭打印的方式，同时商家也在努
力确保能从多功能打印机和打印机的新 功能获利。企业正在通过文件电子化和 工作流程化节约经营成本，提高工作效 率。”
Large Format Printing to Have a Broader Market
大幅面印刷将拥有更广阔的市场 很多业内权威人士都把 drupa2008 称为“喷墨印刷 drupa”，从许多角度 来看的确如此。展会过后没多久，大量 销售商便将四色高速喷墨印刷解决方案 推进市场，而在展会上这些方案曾经或 以产品或以概念的形式展出。如今这些 产品仍在不断涌入市场。 在 即 将 来 临 的 drupa2012 上， 我 们又将看到哪些可能推动印刷和出版市 场发展的新技术呢？可以预见的是在众 多技术中我们可能将再一次体会喷墨印 刷的重要地位。然而这一次，虽然生产 领域的展出规模依旧可观，更值得期待 的却是大幅面印刷的登台亮相。因为在 这个市场里，数字印刷正趋于成熟，性 价比也在不断提升，并且正在逐步取代 丝网印刷等传统标牌标识印刷。 大幅面印刷市场 数字大幅面印刷机在标牌标识印 刷领域已经不新鲜了，新的是相关技术 在质量、速度和应用范围上的进步速 率——这种进步依靠的更多是数字技术 而非传统的模拟技术。在胶版印刷市场， 顾客要求生产时间变得越来越短、周转 时间越来越快、印刷内容也必须更加符 合数字生产。和胶版印刷一样，大幅面 印刷市场也正在经历相同的变化，数字 技术则正好可以满足这些要求。 当然技术的革新也不会停止，比如 EFI 新推出的运用于其 VUTEk 产品线的 LED 固化技术 CoolCure，该技术具有 和紫外线灯管相同的运行速度，然而动 力消耗却降低不少。而且由于产生的热 量较低，因此可以在较薄较便宜的基片 上印刷。同时因为免去灯泡替换，所以 大大节省了成本。EFI 的高级副总裁兼 喷 墨 产 品 总 经 理 ScottSchinlever 希 望 能通过 drupa 找到更多的 LED 供应商，
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他说：“只要其核心功能不受到损害， LED 固化并没有太多缺点。” FujiFilm 图像系统公司推出的一款 新产品可以被视为商业印刷和标牌标识 印刷的混血儿。FujiFilmJ-Press720 是 一款单张纸喷墨彩色数字印刷，它本是 为了商业印刷而设计的，然而它的纸张 规格和质量同时也适用于较小的标牌标 识的印刷，尤其是一些 POP 材料。利 用该印刷机，商业印刷商可以更容易地 进入标牌标识印刷市场，而它本身同时 也可以生产传统的小批量商业印品。另 外，FujiFilm 还 是 IncaOnset 印 刷 机 在 美国的独家代理商，同时还在全球出售 本 公 司 的 Acuity 系 列 平 板 / 滚 筒 进 纸 UV 印刷机和 UVISTAR 系列滚筒进纸印 刷机。 大幅面数字技术的发展主要是由于 受到了市场需求的推动。2011 年 6 月， InfoTrends 市 场 调 查 公 司 做 了 一 项 研 究，旨在收集大幅面印刷产品的消费者 信息。该调查一方面为了了解消费者所 提出的要求，另一方面总结了自 2009 年的上次调查以来消费形式的变化趋 势。虽然这次调查只在北美市场开展， 但是它也同样反映了全球消费者的相似 要求。300 多名消费者参加了调查，为 本次研究提供了数据基础。 应用领域和购买模式 研 究 表 明 横 幅、 海 报、 和 标 志 牌 仍然是大幅面印刷技术的主要应用领 域，其中摄影产品所占比例自 2009 年 以来上升了不少（2011 年 42.6% 的受 访者称其购买过摄影的应用产品，而在 2009 年该数据只有 30%）。图纸，票 据，标帜和纺织品印刷的市场急剧缩小， 而其他应用领域的份额相对保持稳定。 受访者表示每年平均购买大幅面印刷产
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品 5.4 次，与 2009 年相比略有增长。 2011 年的研究表明，平均每笔订单的 印品数量为 36.5 份，这说明了较之传 统的模拟印品消费者更喜欢数字印品。 质量、价格和速度是印刷商选择标 牌标识印刷机的三大因素。而在 2009 年的时候，价格是首要选择标准。Inca 数字印刷机公司 CEOLindaBell 也提到 了这样的变化，他表示：“这一变化特 别显著，客户对这项技术了解的越多， 提出的要求也就越高。他们对印刷种类 和成品效果兴趣盎然，同时还对输出质 量提出了前所未有的要求。此外由于他 们对印刷速度早已有所期待，现在更多 的是对印刷质量的要求。”为了满足这 些需求，Inca 最近推出了几款印刷品质 更高但速度较慢的印刷机；S20 和 S40 也拥有亮面，缎面和亚光等多种效果可 供选择。Bell 还表示，“假如将印刷质 量提高到胶版印刷的水平，大幅面印刷 将拥有更广阔的市场。” 但 是 印 刷 速 度 依 然 很 重 要， 大 多 数供应商都在通过使用更宽的印刷台以 及更快的印刷速度来提高设备生产量。 EFI 的 Schinlever 表示，“印刷头和印 刷系统的价格及性能正在以成倍的速度 向上攀升。最终研发出一款与成熟的丝 网印刷机一样快、甚至更快的印刷机对 于像 EFI、Durst、Inca 这样的印刷机公 司来说绝非夸夸其谈。这一突破会使得 综合流程解决方案拥有比印刷机本身更 重要的地位。 通过二维码来加强标牌印刷技术 InfoTrends 消费者调查中有一项有 趣的发现，20% 的大幅面印刷机和标牌 标识印刷机的客户都在大幅面图像印刷 中使用二维码及其他互动媒体元素，而 其中 90% 打算继续使用下去。70%
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的买家表示将会考虑在大幅面印刷中使 用二维码和其他互动元素。这不但为大 幅面印刷机制造商提供了一个让客户了 解互动元素价值的良好机会，同时还可 以通过增加这项服务来为客户创造更多 价值，也可以提高自身的收益。 数字显示并不是一个威胁 数字（电子）显示技术的出现曾被 视为是标牌标识市场的一大威胁，许多 人担心有可能甚至会取代标牌印刷。然 而根据 InfoTrends 的调查显示，这一转 变还未发生。只有 11% 的受访者购买 了数字显示屏产品，虽然 38% 的受访 者表示他们将打算购买。然而这一比例 并不会对大幅面的标牌印刷产生很大影 响，因为 76% 的受访者表示他们会把 电子显示产品与大幅面印刷产品结合起 来使用。 数字技术的融合 数字技术正在加速瓦解传统的丝网 印刷市场，并且很多丝网印刷商也正在 自己的产品中融入数字技术。就像平版 印刷一样，在不久的将来也会涌现出许 多丝网印刷的应用领域，在这些领域中 数字技术就不那么可行了。但是就目前 来说，数字技术可应用的领域正在以成 倍的速度增长。许多人坚信，一类唯有 丝网技术而非数字技术所能实现的印刷 就是特种油墨印刷，其中包括金属油墨 与荧光油墨，这种印刷在今后一段时间 内不太可能被数字技术所代替。而在更 具体的应用中，服装业将会是最后一个 转向长期数字印刷的领域。 油墨类型 将大幅面印刷市场细分的一种标准 就是看所用油墨的种类。 InfoTrends 公司把所有油墨分为三 大类： ◆ 水性油墨：其中耐久性水性墨可 再细分，比如 HP 的 Latex 油墨。 ◆ 溶剂型油墨 / 环保弱溶剂油墨： 曾经占有大部分市场份额，但现在正逐 渐被耐久性水性油墨和第三类的 UV 固 化油墨削减。 ◆ UV 固化油墨已经占领了当前市
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场，而且随着印刷商逐渐用 UV 固化油 墨来替代溶剂性油墨，UV 印刷机也占 据了大幅面市场上新设备的最大市场份 额。 UV 在欧洲比在北美发展得更快， 而在中国和拉丁美洲等新兴市场的发 展速度比较慢，因为这些国家的法规 控 制 相 对 较 弱。InfoTrends 公 司 的 TimGreene 表示：“与中国相比，北美 市场的数字大幅面印刷仍是一项高利润
有趣的是在由欧洲网印联合会 （FESPA） 与 InfoTrends 公 司 于 2011 年共同组织的一次调查研究中，所有 受访印刷厂使用最多的仍然是溶剂型 油墨，只有三分之一的受访者使用水 性 油 墨。 这 一 结 果 和 逐 渐 转 向 UV 油 墨的全球趋势有不少出入。RolandDG 公司的市场部和产品管理部总监 AndrewOransky 表示：“虽然 UV 油墨 最终会在很多领域取代溶剂型油墨，但
的业务。在中国溶剂型油墨仍然占有主 要市场，而且中国印刷商只需支付北美 印刷商十分之一的价钱来购买油墨。中 国人把价格压低了，他们的大幅面印品 只卖每平方英尺 35 美分，本来这个价 格应该是 3-4 美元。” Greene 还指出，在一些高度管制 的市场，比如西欧和北美，印刷商使用 一种他称之为“交叉认可”的方法来满 足某些客户的要求，比如在波兰以一种 不是太环保的方式来生产印品然后再运 往英国，这样印刷商就同时满足了客户 的要求和监管规定，因为产品不是在英 国生产的。 “中国是从溶剂型油墨起步的，而 西欧和北美则是水性油墨，”Greene 补充道。“在中国和其他新兴市场，溶 剂型油墨由于其低廉的成本依然保持着 最主要油墨的地位，而发达市场正在从 水性油墨和溶剂型油墨向 UV 油墨转变， 并且随着技术的不断成熟，我们还将看 到耐久性水性墨在市场上的活跃。” 耐久性水性墨是值得我们关注的一 个技术领域。虽然 HP 的 Latex 油墨在 该领域占据领先地位，但是据 Greene 称， 很 多 公 司 比 如 SunChemical 和 Sepiax， 正 在 研 发 类 似 的 油 墨 配 方， “该类油墨可以用于某些 Epson 压电 式印刷机，其中包括多款 RolandDG、 Mutoh、MIMAKI 和 Epson 印 刷 设 备。 客户只要冲洗印刷系统或更换印刷头， 就可以用耐久性水性油墨代替原来的环 保溶剂型油墨。”耐久性水性油墨将改 变现有市场的游戏规则，在拖慢 UV 油 墨发展的同时还加快了溶剂型油墨的衰 退。随着耐久性水性油墨技术的逐渐成 熟，那些主流服务提供商是否可以在油 墨转型中获利，我们将拭目以待。
是要让 UV 油墨印刷机的价格降到现有 溶剂型喷墨印刷机的价格水平还需要一 段时间。基于这一原因，溶剂型喷墨印 刷仍将会有很大的市场需求，尤其对于 中小型经营店来说 UV 的价位他们还难 以接受。”
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印后加工未结束就不算完成！ 印后加工也是大幅面印刷的一个重 要组成部分，它不仅为印品增加了价值 还带来了丰厚利润，没有这道工序，印 品将变得平淡无奇。举个例子，给乙烯 基横幅上安装扣环就可以为每平方英尺 增加 1 美元的利润。聪明的大幅面印刷 商还安装了包括背投在内的设备，还利 用激光模切机来加工 POP 材料、汽车 彩装等等。他们还使用其他各种印后加 工方法来加工印品，或通过层压手段， 或使用 Inca 的亚光、缎纹或上光技术 等等。尽管从成本和利润的角度考虑， 与“印刷、打包、出货”模式相比，这 种操作更为复杂，实行起来也更不容易， 然而一旦能够提供全套服务，印刷商将 不仅可以获得更多的收入与利润，同时 也可以打造市场差异化，提高顾客忠诚 度。 在 大 多 数 印 刷 操 作 方 法 中， 印 刷 与 模 切 是 两 种 截 然 不 同 的 工 艺。 RolandDG 公司推出了一款获得专利的 兼备印刷与模切的平台，它结合了数字 印刷与周边模切，实现了生产流程的流 水线化，并使得从设计到表面加工的整 个印刷流程都可以自动操作，这样就 省去了许多人工工序。它最新推出的 VersaStudio20 英 寸 桌 面 印 刷 机 / 模 切 机给制图专家们开出了低于 1 万美元的 价格，要生产全程加工的一次性样品或 实物模型，这台机器无疑是理想选择。
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市场份额 各油墨类型提供商全球市场份额排 名 ◆ 水基或水性喷墨技术提供商中 排 名 全 球 前 三 的 分 别 是 HP、 佳 能 和 Epson。HP 是乳胶油墨的唯一大品牌。 据 InfoTrends 调查报告显示，HP 已经 销售了 5,000 多台乳胶基油墨印刷机。 ◆ 在环保型弱溶剂型油墨领域， RolandDG 位 居 第 一， 市 场 份 额 高 于 其 他 北 美 市 场 品 牌 两 倍 以 上。Mimaki 和 Mutoh 分 别 位 居 第 二 和 第 三。 RolandDG 的 Oransky 表 示 RolandDG 在全球环保弱溶剂型油墨市场的份额占
到 41.9%, 而其 UV 油墨为 5.6%。 ◆ Océ 在 UV 油墨技术领域占有 最大市场份额，紧随其后的是 Mimaki、 HP 和 EFI。使用平板印刷机进行 UV 油 墨印刷的一个优势就是它可以直接在厚 达 2 英尺的硬基板上印刷，省去了后续 安装和层压步骤。UV 印刷机可以应用 于平板、卷对卷、混合等各种印刷模式， 而且切换方便。 上述公司都将参展 drupa2012，但 是参观者在大型供应商处寻找创新产品 和创新技术的同时，仍应利用本次机会 认识一些规模稍小的制造商，例如捷克 的 GrapoTechnologies 公司。
市场的不断发展推动技术变革 欧洲网印联合会和 InfoTrends 公司 共同研究的报告表明，大幅面印刷市场 在不断发展，而市场大腕对这种发展的 推进集中在两个层面上。 研究表明印刷服务提供商的发展战 略基本分为两个方向：“一方面是增加 运营效益，提高印刷速度、改进画面质 量、提升印刷效率、减少环境污染以及 完善客户服务标准。另一方面则是采取 新的发展战略来提供新服务、研发新产 品、吸引新客户并建立新业务模式。”
Office Industry's Price Index Movements in February
办公行业二月价格指数走势 一、 办公行业价格指数走势
( 图 ) 激光打印机行业价格指数走势 (20120102-20120220)
两个月以来办公行业价格指数走势相似 据互联网消费调研中心 ZDC 监测的数据显示：2012 年 2 月 20 日中国办公行业价格指数走低，跌至 105.52。观察可 以看出，尽管还有尽十天的时间才到月尾，但办公行业价格 指数两个月以来的走势非常相似，在月初均处在较高的位置 上，随后逐渐走低，至下旬跌至 105 左右。 ( 图 ) 办公行业价格指数走势 (20120102-20120220)
注： ZDC 价格指数是反映中国 IT 市场价格波动趋势最有影响的指数。 该指数于 2011 年 2 月 21 日首次公开发布，基期为 2011 年 1 月 1 日， 基期指数定为 100。 样本说明：本周办公行业价格指数走势分析共涉及了激光打印 机、喷墨打印机、多功能一体机、传真机、扫描仪、复印机六条产品 线，统计产品数量共为 1656 款，涉及厂家数量 47 家。
二、 激光打印机行业价格指数走势 激光打印机行业价格指数变化趋缓 2012 年 2 月 20 日，中国激光打印机行业价格指数与上 周相比变化较小，仅下降了 0.17，整体看来，激光打印机行 业价格指数 2 月以来变化趋缓。虽然节假日的影响已经逐渐 消除，但市场上产品价格和关注走势变化均较小，表现相对 稳定。
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TCO Management Printing: Office Systems and Security Solutions
打印领域的 TCO 管理 :“办公系统的安全解决方案” TCO 即总体拥有成本，在打印耗材 领域，按照 TCO 通行的法则计算，总 体拥有成本（TCO）= 可见成本 + 隐性 成本。打印耗材产品的采购价是可见成 本，而打印机的保养、维修，耗材产品 的配送、维修、退换货，企业形象，办 公效率，健康安全，信息保密，应用定 制化等，这些都是往往被忽视的隐性成 本。在整个打印 TCO 中，可见成本往 往只占到较小的比例，大量的隐性成本 加重了客户的成本负担。 欣格，作为全球最大的专业耗材制 造商之一赛纳科技在中国区主推的高端 打印耗材品牌，非常重视打印 TCO 管 理。不但为消费者降低可见的产品采购 成本，还通过为用户提供“办公系统安 全解决方案”，从“安全、稳定、价值、 独享、方案”五个层面，协助客户更好 地降低隐性成本，全面优化打印耗材的 （TCO）总体拥有成本。
（欣格品牌 NT-C1610XS 大容量硒鼓文档 打印样张）
安全：确保健康安全和信息安全 在所有的打印隐性成本里面，健康 安全关系到使用者的切身利益，欣格品 牌坚持原材料的全球甄选，使用品质一 流的原材料，产品均符合欧盟 RoHS 化 学品指令，无毒无害。而信息安全则关 系到企事业的机密信息，尤其是政府、 军队等保密性较强的单位对信息安全及 保密均有严格的要求，国家相关安全部 门曾披露过硒鼓泄密的信息安全事件，
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在信息安全保障方面，欣格作为民族品 牌打印耗材，硒鼓芯片等核心部件均完 全自主研发制造，企事业单位客户完全 可以放心使用。 稳定：提升企业形象和办公效率 经常有客户反馈，由于品质不稳定 打印耗材在关键时刻总是很不争气，打 出来给重要客户看的文件黑条、粘手很 严重，严重影响客户心目中的企业形象。 持续稳定的打印产品品质，不仅能提升 企业形象，而且能提高办公效率，降低 误工成本。欣格为了确保产品品质持续 稳定，在生产过程中，严格遵循原料检 测、流程复检、产品打样、拟真环境测试、 在途实验五大产品检测体系，通过了国 际权威 STMC 测试，产品品质及稳定性 均达到国际标准。 价值：节约 30% 综合打印成本 欣格品牌耗材不但拥有完全媲美 国外原装耗材的品质，而且综合打印 成本同比节约 30% 左右，此外，欣格 硒鼓页产量同比国外品牌均可多打印 500~1000 页。以适用 HP LaserJet 10 10/1012/1015/1020/3015/3020/3030/ M1005MFP/M1319MF 及 Canon LBP 2900/3000 打 印 机 型 的 欣 格 品 牌 NTC2612XS 主流型号硒鼓为例，页产量 比 国 外 品 牌 多 打 印 1000 页 达 到 3000 页，单支采购成本同比国外品牌节省 80 元左右，以一个月使用 100 支硒鼓的企 业为例，一年可以节省 96,000 元采购 成本，多打印 1,200,000 页。 在医疗行业及电子商务行业等，经 常需要打印处方单、配送单等，往往采 用 A5 页面的打印，覆盖率小只有 2% 左右，且打印频率非常高，这就需要硒 鼓在应用层面，调整产品配方，改变产 品性能，以满足这种特殊行业的打印需 求。欣格最新推出的 NT-CY2612S“医 疗·特种打印”专用硒鼓，就是针对整 个医疗行业的特殊应用环境，而推出的 行业专属产品，当然它也同时满足于电 子商务等行业低覆盖、高频率的各种打 印需求。
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独享：首倡应用定制化服务 因行业应用不同而用户对打印输出 的需求也不同，欣格作为本土打印耗材 品牌，更了解本土企业的打印需求，依 托赛纳科技强大的自主创新能力，欣格 在行业内率先倡导定制化的产品及服务 理念。在产品层面，为了满足金融、教 育、税务等行业客户海量打印需求，欣 格推出了“大容量”硒鼓产品；为满足 制版、印刷、手工描绘、工程建筑、服 装服饰等行业客户对硫酸纸、胶片纸等 特殊打印介质的打印需求，欣格推出“可 打印硫酸纸及胶片纸”的专用硒鼓；为 满足医疗行业及电子商务行业处方单、 配送单等 2% 左右的低覆盖高频率打印 需求，欣格推出 NT-CY2612S“医疗·特 种打印”专用硒鼓。在服务层面，根据 客户不同的打印需求、不同的应用特点 等，从售前产品，到售中的解决方案， 直至售后的维护服务，欣格都为客户量 身定制。 拿服装企业为例来说，由于服装的 款式变化比较频繁、经常需要“打样” 给客户看，如果做印刷，成本太高，但 用普通纸张打印，又显得不好看，服装 也不上“档次”，用硫酸纸打印就能很 好的帮我们解决问题。还有工程建筑行 业，也需经常用硫酸纸打印设计图纸等， 针对这些行业客户的特殊需求，欣格通 过技术创新及工艺改良，推出的 NTC2612XS 硒鼓能完全满足客户的这些 个性化需求。
方案：让客户享有“无忧打印” 欣格专门组建了大客户服务团队， 同时依靠遍布全国的经销商网络，为客 户提供及时、便捷、高效的售前、
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打印领域的 TCO 管理 :“办公系统的安全解决方案”
售中和售后服务方案。从打印需求的分 析，到产品及服务方案的制定；从打印 耗材的采购、配送，到定期上门检修， 打印机及耗材的保养、维修等，欣格拥 有一套完整的服务方案，以确保客户享
续
有“ 无 忧 打 印”。 欣 格 还 设 有 4008816-838 全国免费技术咨询热线，能随 时解答客户的疑问。 只有有效管理打印 TCO，才能从本 质上降低打印成本。欣格品牌打印耗材
始终专注客户需求，为客户创造价值， 不仅为客户降低可见打印成本，还致力 为客户降低隐性打印成本。
Discussion on Comparative Studies Before and After Upgrades
谈谈打印机产品升级前后对比 近年来，电子产品发展迅速，随着 科学技术日新月异的发展，电子产品升 级换代的周期越来越短，市场竞争越发 激烈，在打印机市场领域，产品的更新 换代也越发频繁起来。 产品升级一向是为了提升竞争力， 获得新的机遇以扩大市场，打印机领域 也 不 例 外， 比 如 爱 普 生 ME30/ME300 自推出第一代学生打印机以来，受到巨 大的反响，同时以学生打印的噱头进军 家用市场，在市场上获得非常大的成功。 ME 系列学生打印机推出不久之后，又 推出了升级版，获得了用户的认可。 打印机不同于数码消费级 IT 产品， 在更新速度上明显要慢得多，从性能 和 价 格 来 看， 爱 普 生 ME33/ME330 和 ME35/ME350 区别并不大，新品的上市 只是为了在市场上提升更大的影响力， 炒作产品的卖点并获得更多用户的支 持。 用户得到更好的体验 任 何 产 品 都 不 能 达 到 十 全 十 美， 通常情况下，厂商会根据用户的使用习 惯和相关的市场回馈信息对产品进行升 级，打印机的升级无外乎体现在：打印 质量和打印速度，然后再到打印负荷力、 软件功能硬件扩展功能等方面的升级。 产品升级能给用户更好的产品体验过 程，改进产品的各种瑕疵，增加人性化 体验设计，给用户带来更好的服务和体 验。 另外，打印机预留的软硬件升级空 间，便于日后用户根据自己的需要进行 升级，例如以往用户都是以手动的形式 实现双面打印的功能，即打印完一面后 需要手动翻页送入打印机内部，最麻烦 的是，人跟机器最本质的区别是，人犯 错的几率远远大于机器，对于要求比较 84
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严格的打印文件，如果其中有人为因素 出现打印误差，后面的很可能无法正常 使用，或者需要一一校验，这么做是相 当费时费力。将手动翻面升级为机器自 动化翻面，才是我们所需要的。 扩大市场份额，获得新机遇 产品升级除了更好的满足用户的需 求，还需要开发新的市场，通过产品不 断的升级更新，满足用户的需求，扩大 市场份额。 操作更简便 随着办公用户的增多，打印机一直 以来是市场上最难用的产品，尤其是一 些高端产品，控制面板的触摸屏操作比 较复杂，无法达到用户满意的效果，尤 其是部分功能使用起来非常难，因此近 年来产品更加青睐于简约型操作功能设 计，用户无需繁琐的说明书即可简易的 操作产品，获得良好的打印服务。 以惠普 P1108 为例，作为近期刚刚 发布的一款新品，惠普 P1108 在速度方 面有了小幅的提升，从原来的 16ppm 提升至 18ppm，并且增加了新型智慧 驱动打印技术，方便用户即插即打，用 户只需通过连接惠普 P1108 接通电源 后，即可实现简单的驱动安装，无需再 通过光驱或者网络连接读盘，非常方便 用户操作。
外观更加精致 从 外 观 来 比 较， 惠 普 P1108 的 体 积比惠普 P1008 要小巧、厚实得多，不 www.rechargeasia.com
仅在尺寸上有所缩小，产品重量比惠普 P1008 的要稍微重些，打印作业时更加 稳定。 提升产品竞争力 打印机产品的升级频率并不高，和 消费级产品不同之处，打印机产品是耐 用的产品，产品升级虽然获得更好的性 能，但是产品的价格没有增加，也无疑 是让更多的用户更加青睐。比如爱普生 的 ME 系列的产品，爱普生 ME33 作为 爱普生 ME30 的升级产品，在价格上并 没有增加，但是新产品的性能更好，消 费者购买后获益最大。 打印机预先装载了很多今后发展主 流趋势的技术，如电源自动关闭技术， 不用时自动关机，达到省电的目的，这 符合时下环保节能的要求。
如三星 ML-1865W 增加了无限打印功能
无线云打印机技术或将成为业内主 流，产品功能的定义不但要要迎合用户 的需求，还要配合今后主流技术的发展 趋势。随着云计算，云存储，虚拟化技 术的日趋成熟，云打印技术的升级和功 能扩展必将成为产品设计的一个新兴考 量点。 总之，打印机的升级无疑是为了更 好的适应市场，才能在激烈的竞争中求 得生存和发展，随着技术的发展，产品 的升级融汇在生活之中，不断的满足用 户的要求，是对生活品质的提高，产品 竞争力增强的体现。
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The Print Market: The Game Plan among Dealers, Manufacturers, and Consumers
打印市场：经销商、厂商和消费者的博弈 对 于 许 多 用 户 来 说， 打 印 机 改 装 并非一件什么新鲜事，因为许多消费者 在购买新机时都会向经销商提出改装要 求，如为了节省后期成本，将原装墨盒 拆下改为连供系统，或者改装成可以灌 墨或灌粉的机型；又如一些用户希望照 片打印机能够打印铜版纸，于是改装加 热装置等等。以上所说的打印机改装都 是用户根据自身需求向经销商提出的要 求，而经销商一般也会满足客户这种要 求，整个过程是你情我愿，没有欺诈成 份。 然而，年后 3.15 消费投诉电话响 个不停、信箱挤爆，而其中投诉最多的 是产品质量差、打印不稳定等问题。经 过一翻调查，原来问题就出在“改装” 上面，而这里的“改装”是指经销商偷 换概念，在售卖前对新机内部进行改装， 从中赚中利润。以下就让我们从消费者、 经销商以及打印机厂商三方面看看这其 中的说法。 一、新机改装，消费者防不胜防 1、新瓶装旧酒，合同猫腻 案 例： 张 先 生 在 今 年 年 初 花 了 3000 元购买某品牌的激光打印机，在 最初打印机并没有出现故障，但在年后 上班第一天打印机就出现罢工现象，刚 开始是打印出现断线、模糊等现象，到 了后来墨盒漏粉厉害，根本无法打印。
张先生打开打印机检查发现硒鼓是二手 货，而且机器里的一些零件也明显陈旧。 张先生立刻联系经销商，但对方一口咬 定打印机是全新机型，所有配件送货单 上也写得很清楚，不得退换。笔者也看 过送货单，打印机配件齐全，的确难以 挑出毛病。 然而，有一点却是让人非常容易忽 略的，就是送货单上并没有标明购买日 期，而且机器以及配件并没有明确的型 号标明，而这些就是让经销商布下文字 陷阱的地方。最后，经销商坚持表示只 看送货单，对于售出的机器一律不承认 有改装的地方，而张先生也唯有走法律 程度维护自己的利益。 分析：随着假冒耗材市场的扩大， “新瓶装旧酒”出现在打印机身上是屡 见不鲜，而最常见的就是将原装耗材更 换成假冒耗材，甚至是将二手机的零件 装到新进的原装打印机里，再将原装零 件另外零售，而消费者则花高价买来的 是旧货。如果说新买的打印机出现漏墨、 漏粉，或者是字迹模糊等现象，一般就 是“新瓶装旧酒”产品。 还有些经销商耍“心机”，他们会 把本应给顾客的两个墨盒或硒鼓留下一 个，或把本应是配备高档 USB 线或电 源线的打印机只给配备普通 USB 线， 或把顾客不熟悉的同步配件“掉包”， 顾客如有疑问，则答曰：“说明书上的
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配备是更高档手机的，你这种型号是没 有的！”更有甚者，将一件残旧零件翻 新“打磨”，即将零件上原本印刷的真 实型号、规格等参数磨去，再重新印上 新的型号和规格，达到“以旧充新”和“以 劣充优”的目的。 2、新概念满天飞，听听就好 案例：小赵年前准备购买一台多功 能一体机，当他进入办公设备卖场时， 每一间打印机店铺的促销员都使足了力 气，天花乱坠地向小赵介绍外观、技术、 功能、环保等方面的诸多新概念。这些 概念一下子就把小赵忽悠晕了，觉得销 售员所说的所有东西都是高科技，当时 就花 1880 元买了一台所谓的拥有多种 新技术新概念的打印机。结果打印机买 回去之后，小赵发现跟家中两年前买的 产品并没有太大的差别，当时就后悔极 了。 分析：在新品面前，偷换概念是经 销商最常做的事。而消费者在面对新产 品时是最不知所措的，因为在进入每一 间店都会听到不同的新概念、新技术， 不是这个“芯”就是那个“芯”，而商 家就是抓住这点向消费者偷换概念。所 以，在购买时切记，新品不一定升级， 缩水机也叫新品。就目前打印机市场来 说，技术已经相当成熟，技术瓶颈也早 已出现，厂商差异化的竞争程度并不激 烈，一些所谓的新概念也只是吸引眼球 而尔。所以我们在购买时一定要明确自 己的需求是什么，促销员说的是否和你 的需求相符合，面对商家口若悬河的宣 传，听听就好了。 3、改头换面，价格虚标 案 例： 行 政 部 门 陈 小 姐 近 日 被 老 板训斥了一顿，原因是她买回来的新机 是经过改装，标配的网络接口根本无法 使用。赵小姐一肚委屈，将打印机送往 维修部检查，结果发现她所购买的打印 机根本就不标配网络接口，只是经销商 为了将机身价格提高，所以对机身进行 改装，加入网络接口，美名其曰“升级 版”。如果改装技术好，那么所改装的 功能还可以使用，一旦改装技术差，那 么这样的功能就只起到衬托作用， RECHARGEasia
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打印市场：经销商、厂商和消费者的博弈
而陈小姐所购买的打印机碰巧出自技术 差之人。 分 析： 为 了 赚 取 更 多 的 利 润， 经 销商除了新瓶装旧酒、偷换概念之外， 对新机进行改装是一种较新的手法。即 是将已经被淘汰的打印机或者一些积压 货进行改装，然后用成本低廉的几个零 部件加以改装，然后在包装上打上“最 新技术产品”推上市场，尽管质量差， 但它的造价低近二分之一，并且船小好 转弯，市场风险小，销售价格很有诱惑 性，许多消费者也会由于一时贪便宜而 购买。 在打印机中，最容易被改装的是一 些所谓新功能和新技术，因为对于这些 新概论，消费者通常没有一个很好的认 知，冲着这一点，经销商在概念上忽悠 消费者，如自动双面打印、云打印等。 想要避免陷阱，最好的方法明确自己的 需要，在购买前收集所需购买机型的资 料，对机器配置以及功能有一个了解， 这样受骗上当的机率就会大大减少。 二、微利时代，经销商“穷则思变” 1、网购成主流，经销商苦不堪言 如果说只有一个商家造假藏猫腻， 只能说那一个肯定是黑商，行为可耻可 恨。然而，如果十个商家甚至更多的商 家开始造假犯险，就是市场供应规律出 现了问题。事实也的确如此，笔者在元 旦和春节前走访了太平洋、百脑汇、总 统等电子城，发现城里的售卖气氛太惨 淡了，逛的人稀稀疏疏，购买的更是寥 寥可数。本来这些大节假日都是销售的 旺季，但从现场来看还不如前两年的淡 季。 经销商纷纷表示无奈，虽然也有做 特价促销，然而网上销售的价格更有优 势，以爱普生 ME33 来说，促销特价也 只能是 450 元，但淘宝网普通 400 元， 京东商城这些大型网站更加便宜，甚至 比起经销商的批发价还要便宜。此外， 这些网站一般都会提供发票，如此一来 更让经销商没有价格优势。 2、渠道整改，经销商面临生存危 机 虽然说网络直销抢走了经销商部分 销售额，但能够提供良好的售后服务还
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是为经销商赢得一定的市场。因为相较 于网络销售，经销商拥有更好的后续耗 材提供以及维护能力，特别是在保修期 过后，厂商维修费用很高，而网店或商 城是不提供上门服务或送修服务，但经 销商却拥有这样的资源，而且费用相对 较低，单凭这样的优势也可以吸引不少 消费者。 所以说，令经销商面临生存危机的 并非网购直销，而是厂商渠道调整。自 2008 年开始，各大打印机厂商纷纷进 行渠道调整，如佳能的完全直销、Hp 直销大客户。比方说，在以前，佳能是 直接给渠道商供货，而现在，佳能将货 直接发到具有大型仓库的代理商和供应 商手里，然后再将货物发给渠道商，因 为这样佳能就可以节省一大笔仓储和运 输费用。 然而，对于经销商甚至是 2、3、 4 级渠道商来说，从拥有大型仓库的供 应商手里拿货，就好比肉在板上，任人 宰割。又如爱普生在过去，厂商的付款 方式是通过帐期或先付部分款项来操作 的，增加了现金流动次数；不仅让经销 商降低了成本还降低了风险，对资金并 不雄厚的小经销商来说，显得特别重要。 但自从渠道扁平化后，这种情况却 “一去不复返”了，现在厂商都要求现 款现结，由于没有足够的资金用于现结， 只好从另外经销商那里炒货，暂时避免 资金压力的问题。随着渠道扁平化趋势 越来越严重，各大经销商深受影响，利 润空间也越来越小，生存空间一下子被 压缩了很多，生存困境出现。 3、微利之下，暴利萌生 在网购渠道扁平化趋势越发严重的 情况下，经销商微利时代来临，即使他 们不停走量也只能够维持销售，如果要 想赚取利润那是非常困难。在确实无法 得到很好利润的情况，打印机经销商开 始进行价格欺诈、造假等，这就出现了 以上笔者所提到的几个案例。 相较于其它 IT 产品，打印机由于 技术含量较低，所需要的技术支持相对 也较少，进入门槛自然也低了不少，于 是打印机“滥竽充数”的现状屡见不鲜， 从经销商到一些大企业都参与了造假行 为。除了打印机本身之外，打印机耗材、
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配件或者相关产品更是获得更多利润的 源头，于是经销商纷纷在这方面下功夫。 目前，靠回收的旧硒鼓，通过灌粉、翻 新制成的假冒硒鼓获得高利润的商家不 占少数，而其中以炒货渠道最为普遍。 此外，改装打印机、价格欺诈、拒开发 票等也是赚取利润的主要手段。 三、黔驴技穷，厂商机关算尽 在这个打印群体里，除了消费者和 经销商之外，还有打印机厂商，而在这 三者中，打印机厂商是一个非常重要的 角色，它既要正面面对消费者又要背后 操作渠道商。那么，在一方面接到消费 者接二连三的投诉，另一方面又收到经 销商无尽抱怨，再有就是造假、欺诈等 现象严重影响品牌名声的时候，这些打 印机厂商在干些什么？事实上，打印机 厂商目前也面临困境，有点自身难保。 1、发展遭瓶颈，低价策略遇质疑 在看到 2010 年各式各样的新品打 印机时，闪过笔者头脑的第一个想法是： 打印机厂商到了黔驴技穷的地步了。这 样的想法其实也并无道理的，打印机发 展至今少说也有 25 年历史，在这漫长 的发展中，打印机技术时刻都在成熟和 发展。然而，任何事物的发展都会有一 个尽头，打印机技术也如此，目前打印 技术已经进入瓶颈状态。 从 最 近 一 年 的 表 现 上 看， 打 印 机 新品鲜有让人眼前一亮的感觉，虽然在 2010 年出现了不少新概念产品，如云 打印、T 引擎打印技术等。但只要细心 留意，这些新品都只是用一些“旧”核 心技术来推出一些“新”品，并没有任 何实际性的提升或变化，各大厂商之间 的差异化竞争并不激烈，大多仍然在固 守已有阵地。 当技术遭遇瓶颈，厂商唯一想到的 就是低价策略。的确，低价策略迎合了 消费者物美价廉的心理需求，因此在一 定的时期内起到不错的效果。然而，一 味的迎合并且不厌其烦地使用，消费者 最终也会丧失对低价策略的兴趣，从头 脑发热的状态变得理性起来，低价里面 会不会存猫腻或隐患，同时也会重新审 视自己的实际需求。其实，厂商也知道 如果将低价策略当救命稻草是很危
GLOBAL FORUM / 全球论坛 RECHARGEasia
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GLOBAL FORUM / 全球论坛 RECHARGEasia
打印市场：经销商、厂商和消费者的博弈
险的，然而在未想到更好的策略之前， 迎合和妥协还是比较合理。
耗材是未来办公打印市场利益大蛋糕
2、厂商和经销商，利益和冲突 对于打印机厂商和经济商这两者， 它们既有合作共赢的一面，也有一定的 利益冲突。以打印机厂商纷纷实行扁平 化渠道开始，这主要是因为厂商希望自 己能更加贴近终端，了解用户需求。但 如此一来，就逼着经销商也必须扁平化， 接近客户。结果导致的是经销商生存空 间被挤压了，所以也出现了打印机渠道 的“跑路”案件，而且这样的案子屡见 不鲜。 如果说作为消费者的我们希望厂
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商能够好好管理经销商，然而厂商和经 销商从出现就是一对冤家或者说是矛盾 体，它们之间有的只是利益博弈：销量 与利润、占有率与风险、投入与产出等 等，厂商跟经销商互抢利润的事也时有 发生。当然，在面对消费者这一群体时， 眼中的是利益，因此行动也会一致，虽 然当中两者之间有不少的纠结，但归根 到底还是一体的，如何取得利益才是最 应该考虑的问题。只不过，两者中，经 销商还是处于弱势，因为它始终都处于 一种从属地位。 3、厂商和消费者，坑你没商量 伴 随 着 竞 争 不 断 加 剧， 以 及 兼 容 墨盒和假冒墨盒的巨大冲击，如何在竞 争中既能赢得消费者的光顾，又能不知 不觉地赚取消费者更多的钱呢？打印机 厂商可谓费尽心思，机关算尽。在对打 印机低价策略行不通的时候，厂商开始 从耗材身上打主意。一直以来，厂商在 耗材这一块上始终都不肯低头，因此高 昂的原装耗材价格是消费者心里最大的 疼。但是，从去年开始我们发现原装墨
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盒便宜了，继爱普生之后，惠普也将墨 盒降至 70 元 / 个。不过很快我们又发现， 墨盒虽然便宜了，但是打印量却少得可 怜，除此之外，一道道障碍被厂商埋伏 在了打印机里面。 首先是暗藏小芯片，为了保护自己 品牌耗材的销量，打印机厂商也在原装 墨盒里加入了 IC 芯片，这个芯片可恶 之处逼使人们更换全新的墨盒，即使其 中一只墨盒（黑色或彩色）还有墨水， 它还是会不依不饶地显示“墨尽”而停 止工作。可以说，打印机厂商是“逼” 着用户去购买新的墨盒来使用，从而实 现它控制市场的目的。 除了暗藏芯片之外，打印机内的逻 辑计数器等不少部件上都暗藏玄机，同 时还将耗材门槛设置得很高，造成了众 多打印机对耗材相当“挑食”，不能使 用再生产品。种种的做法都是厂商在对 利益进行保护，然而这种保护却是在损 害消费者利益的基础上进行的，大有一 举歼灭所有消费者的意图。
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OEM UPDATE / OEM 聚焦 RECHARGEasia
Lexmark High-speed A3 Color Laser Printer, with Newly Released X950/C950
利盟 A3 高速彩色激光打印机又添新品 X950/C950de 上市 近日，全球知名品牌利盟强力推出 新型彩色打印机系列——X950 多功能 一体机以及 C950de 彩色打印机，以进 一步加强其在工作组级彩色打印机市场 的竞争力与地位。 两款新产品专注于高性能 A3 打印、 灵活的特性，尤其适用于打印任务繁重 的大中型工作组。新产品延续了利盟触 屏操作、高速打印、解决方案等鲜明特 征，与利盟领衔的 A4 复合机组成完整 链条，满足用户不同需求的同时，给与 用户一致的使用体验。 细腻色彩还原办公本色 X950 与 C950de 打 印 机 采 用 1200*1200 的打印分辨率，输出的彩色 文本色彩亮丽饱满，黑色文本字体锐利 清晰，打印效果堪称完美。 两款新品都配置了利盟彩色替换 功能，用户只需输入特定的彩色色值， 就可轻松实现色彩的匹配，极大的增强 了用户打印特殊颜色的准确性，如企 业标识的色彩匹配。加上利盟独有的 PANTONE® 校色技术，彩色色彩、色调 输出的稳定一致就完全有了保障。需要 什么颜色，轻松输入即可，精准一致、 毫无误差的彩色打印效果，让用户拥有 快乐的打印体验。 此外，两款新机型都具有非同寻常 的介质处理能力，机身能装入多达六种 不同类型的介质，完全胜任 A3 最大幅 面专业文件的制作。它们使客户直接在 公司里制作彩色专业质量的文件成为可 能，打印工作也将会变得得心应手。
高效灵活提升工作效率 两款机型延续利盟产品一贯作风， 强大的打印引擎，高级功能便捷操作， 多 层 安 全 保 护， 强 大 连 接 能 力， 支 持 USB，以及利盟解决方案，适用于各种 工作环境，利于提升工作效率。 X950 多功能一体机集合了高性能 打印、复印、扫描、传真功能，一台机 器能满足业务的所有需求。X950 标配 1.2 GHz 处 理 器 以 及 2GB 的 内 存， 打 印和服务速度高达黑色打印 55 页每分 钟，彩色打印 50 页每分钟，扫描速度 则达到了每分钟 70 幅图像的超高速度。 而最震撼的还是其 5.2 秒的图片首页输 出时间，如此快速的反应，使利盟的新 品拥有绝对的市场领先性。 此外，操作上 X950 的功能设置同 样非常便捷。X950 设计了 10.2 英寸超 大尺寸彩色可定制触摸屏幕，用户只需 直接点击界面上预装的应用，就可实现 各种操作需求，更可根据用户应用需求 添加应用图标。X950 提供了先进的文 件预览功能，可预览文件的缩略图，并 在支持在触摸屏上进行图片修改，或进 行打印操作，查看、选择和打印文件中 的特定页面，甚至设置各种功能、快捷 键和最常用的工作流。其中设置的高级 复印功能，可以中断大量打印作业、快 速插入复印作业，或者在完成整个复印 作业之前，检查第一个复印样本，帮助 用户节约了打印时间，有效提高工作效 率。 C950de 彩 色 打 印 机 和 X950 一 样
具备优质的彩色打印功效和便捷功能设 计，1.2 GHz 处 理 器 标 配 1GB 内 存， 轻松处理包含大量图像的打印作业。其 打印速度彩打达到了 45 页每分钟，首 页输出同样达到了 5.2 秒。4.3 英寸的 彩色触摸屏，听觉反馈，同样使操作简 单直观。 节能环保彰显科技潮流 “打印更少，节省更多”一直是利 盟的理念，并运用于产品研发设计和最 终的管理方案中，此次两款新型产品也 不例外。 两款机型内置的利盟解决方案框 架，能帮助用户精简和消除耗费大量纸 张的业务流程，达到降低办公室能耗的 良好效果。自动双面打印功能可以节省 纸张，独特开发的环保模式和休眠模式， 一方面能减少纸张和墨粉的消耗，另一 方面则能节约能耗。同时，C950de 打 印机采用独特的即时预热定影器和特殊 设计的墨粉，将定影所需温度降到更低， 有效的节约了办公能源。 利盟执行副总裁 Marty Canning 在 此次新品发布中表示：“在产品多样化 的今天，我们正在完善利盟强大的解 决方案平台，使服务更适合我们的客 户——大型公司和中小企业。”两款产 品的推出，真是体现了利盟从客户需求 出发，用领先的产品及技术实现最精彩 的打印输出体验，帮助企业用实现高效 化的办公，引领全新工作模式的生产理 念。
Epson Introduces Economically and Environmentally Friendly 64-inch Printer
爱普生推出经济环保的 64 英寸打印机 在面向广告标识和海报应用的宽幅 打印机系列大获成功的基础之上，欧洲 爱普生于今天宣布推出 SureColor SCS30600 大幅面打印机。SC-S30600 是 一款 64 英寸（162.6 厘米）四色 (CMYK) 环保弱溶剂卷筒进纸打印机，在这一竞 争高度激烈的行业中树立了新的性价比 标杆。该产品将亮相于 2 月 24 日在巴 塞罗那召开的 Fespa Digital 展会。 90
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SC-S30600 是爱普生全新设计， 旨在提供高效﹑环保﹑低总体拥有成本 的产品。通过使用该款打印机，广告标 识输出公司、数码快印店等企业将能够 有效扩大服务范围。 SC-S30600 可以制作各种产品， 如海报、标识、横幅、背光灯箱和海报 材料，以及车贴、室内装饰和展览展示 材料等。该打印机支持各种不同的卷筒 www.rechargeasia.com
介质，用户可以在乙烯、聚氯乙烯和透 明胶片、相纸及一系列常用的横幅基板 上进行可靠有效的打印。 爱普生中国大幅面打印机部门经理 黄 伟 贤 表 示 : “SC-S30600 可 以 方 便 快捷地完成安装。传统方式载入重型介 质卷筒通常需要两个人，而使用我们独 特的起重器装置，现在可以由一名操作 员轻松解决。过去只能从打印机的前端
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进行控制介质张力的调整工作，如今可 从打印机的前后两端进行控制，让操作 员不用浪费时间来回奔波。此举将可以 有效节省上纸时间，并能够最大限度地 提高生产效率。SC-S30600 使用爱普 生目前最先进的 TFP 微压电打印头，每 个 TFP 打印头有 3600 个喷嘴，是目前 爱普生微压电打印头中喷嘴数最多的打 印头。” 爱普生的精密工程技艺和成熟的微 压电打印头技术可确保实现持续无故障 运行， 从而能够最大限度地减少维护以 及因故打印中断的时间和次数。 该款打印机可以轻松处理大量工 作，能够根据不同的打印模式提供 7.3 到 29.4 平方米 / 小时的打印速度，分别 适用于室内海报和户外条幅输出等不同 类型的工作。此外，SC-S30600 还提
供了一种最高质量模式，通过使用打印 机支持的最高分辨率 1440x1440 dpi， 来满足高端用户对高品质的需求。 爱普生最新研发的环保弱溶剂墨水 Epson UltraChrome GS2，能够与 SCS30600 和爱普生最新 TFP 打印头完美 配 合。UltraChrome GS2 在 UltraChrome GS（ 用 于 Epson Stylus Pro GS6000） 的优势基础之上进行 改进，使用了耐光更 持久的新黄色配方。 UltraChrome GS2 墨 水 无 臭、 无 镍、 不 需 要特殊的通风，使得 SC-S30600 能 在 办 公环境中使用。
该打印机采用了 ENERGY STAR 节 能认证的高效电源，可以降低成本并减 少对环境的影响。 Epson SureColor SC-S30600 将 于 2012 年 3 月在欧洲上市。中国上市 时间待定。
The Advent of Canon Color Multifunctional Digital Device
佳能彩色多功能数码复合机新品问世 目前，在我国一、二线城市的商务 交流中，超过六成的客户提案文件为彩 色打印。彩色商业文件不仅有助于提升 企业形象和亲和力，而且内容一目了然， 能够强化对客户的说服力，提高交易成 功率。因此，不仅大企业早已迎来“彩 色时代”，如今越来越多的中小企业用 户也都开始涉足于彩色办公。 近日，佳能推出了一款面向中小企 业用户商务应用的主流彩色多功能数码 复合机产品 imageRUNNER C1028。此 款产品被专家形容为“精巧而不失强大， 灵动而不失稳健” ， 其特点可谓非常鲜明。
时通过双面、多合一输出功能，即可将 多页文档合并在一张纸上打印输出，让 用户在轻松制作简洁清晰的商务文本的 同时，又能减少打印张数，降低打印成 本。 在互联网时代，“网络办公”能力 当 然 必 不 可 少。 佳 能 imageRUNNER C1028 彩色多功能数码复合机通过网络 打印功能，可以使网络内所有用户轻松 连入局域网，共同享用本机直接打印， 为追求效率与资源共享的数码办公时代 带来了更多的技术和性能保证。
优化办公资源 增加节约手段 有效缩减 成本
在 办 公 室 经 常 可 以 看 到， 有 些 人 为了打印文件在打印机和电脑前来回奔 波，为了适应大量中国办公用户习惯通 过 U 盘存储、交流文档数据的习惯，佳 能 imageRUNNER C1028 彩 色 多 功 能 数码复合机通过标配的 USB 接口，可 以直接打印或者存储扫描文件，简化了 不必要的操作过程，大大提高了机器使 用的灵活性，使繁杂的办公室文件操作 变得轻松流畅。 由 于 商 务 沟 通 的 发 展 瞬 息 万 变， 用户在进行商务沟通时对彩色文件的需
虽然彩色商务文件有着绝对的优 势，但其“高成本”的标签已经在用户 心中打上了深深的烙印。如何有效的控 制办公成本，将成为用户是否能真正体 验到彩色办公乐趣的一道门槛。佳能 imageRUNNER C1028 彩 色 多 功 能 数 码复合机，可以将最大输出幅面限定在 A4 尺寸以内，可以杜绝非必要性的大 幅面尺寸的输出同时，又能胜任常规的 办公需求，从而有效节约运营成本。同
效率出众 先机在握
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求也是随“需”而动的。因此，在选择 彩色办公输出产品时，很多用户考虑的 不仅仅是如何输出彩色商务文件这么简 单。比如，在“以快制胜”的现代商务 办公领域，输出速度是决定商机的前 提，能否在最快时间内得到高质量的彩 色文件，往往成为“决胜”的关键。佳 能 imageRUNNER C1028 彩 色 多 功 能 数码复合机不仅支持双面、缩放、多合 一等多种输出方式，还可以实现黑白复 印 28 张 / 分钟，彩色复印 21 张 / 分钟—— 几乎不到 3 秒就能复印一张彩色文件， 这样的高速度显然完全可以胜任绝大多 数的日常任务。 智能化管理 放心省心更安心
佳能 imageRUNNER C1028
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佳能彩色多功能数码复合机新品问世
续
智 能 化 管 理， 是 佳 能 imageRUNNER C1028 彩色数码复合机 的一大特色，管理人员可以通过 ID 管理， 可以对机器进行全程管控。如，可以使 用控制卡来管理用户的使用权限，并根 据各部门不用需求对复印、打印、扫描、 发送等功能进行限定，从而实现简单有 效 的 成 本 控 制。 同 时 imageRUNNER C1028 彩色数码复合机还可以支持用户 通过远程用户界面检查纸张；耗材余量 和设备状态；工作进程等设备信息；管 理打印作业并查看作业日志；从电脑编 辑地址薄等多种管理功能。
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创新科技，创导办公环保风尚
全新彩色办公时代 当以用户需求为导向
目前，“低碳”“环保”已成为当 今社会的主题。随着企业对绿色办公的 意识提升，低碳环保的办公设备已成为 企业采购的首选。佳能 imageRUNNER C1028 彩色多功能数码复合机整体机 身设计紧凑有型，简洁有力——高低宽 窄恰到好处，大大缩减了机器所占用的 空间。在包装材料方面，佳能大量应用 新型环保包装材料，与原来的纸质包装 相 比， 体 积 更 小 巧， 能 降 低 运 输 频 次 20%，同时，因功耗、材料、物流产生 的二氧化碳排放量也大大降低，完全符 合“低碳”办公的新标准。
佳 能 imageRUNNER C1028 彩 色 多功能数码复合机充分满足了中小企业 用户、工作组对于黑白、彩色的办公输 出需求，而对于传真等一些功能，用户 则可根据自身应用需求，进行自主的选 择配置。本着研发及生产真正适合企业 用户自身发展需求的产品为原则，佳能 imageRUNNER C1028 彩 色 多 功 能 数 码复合机凭借精准定位和强大的延展功 能，再一次印证了佳能长期以来贯彻的 “以用户需求为导向”的品牌理念。
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Four Methods to Solving Printer Nozzle Plug
解决打印机喷头堵头的 4 种方法 首先是浸泡法。这种方法适用堵头 不是特别严重的堵头情况。对于这种堵 头，用户通常采取一些浓度为 95% 的 酒精，然后找一个底面光平的金属容器， 并将酒精倒入杯中。酒精以刚好覆没打 印头不锈钢包边为限 ( 注意不要让 pcb 板接触到酒精 )。浸泡时间一般以 2 小 时至 4 天不等。酒精将墨粒逐一溶解， 从而解决打印机堵头的故障。在操作过 程中注意必须使用 95% 浓度的有机溶 剂酒精，否则会因为浓度问题造成打印 机喷头的腐蚀。 第 二 种 方 法 是 压 力 清 洗 法。 这 类 方法适合受阻情况较重的堵头，解决硬 性堵头的。用一只一次性输液器的塑料 管或针头部分做成注射器与打印头供墨 口之间的接口，注意结合部位一定要紧 密。接口制作完毕后，将打印头头部置 于浓度 95% 的有机溶剂酒精中，通过 打印头将酒精吸入，注意只可吸入不可 退出，然后注射器针管中，吸入数次。 一般阻塞较重的打印头可通过此方法进 行清洗。值得注意的是，吸入酒精时要 用力均匀，前后连贯，一般不会造成物 理损伤。只是制作接口时需因实际情况 自行手工制作，因此需要有专业的维修 技术人员配合，有一定的动手能力方可 动手修理，制作好的工具可保证长期使 用。利用注射器的虹吸作用产生的压力， 将酒精这一有机溶剂注入打印头中，从 而达到清洗干涸墨头的作用。这对喷头 也有较好的保护作用。 第 三 种 方 式 是 蒸 馏 水 清 洗 法。 这 种方法可以解决物理堵头比较严重的情 况。首先用户先准备好一个经解码的空 墨盒、一只一次性注射器和一瓶医用的 蒸馏水，利用注射器的虹吸作用产生的 压力，将注射器吸入蒸馏水通过墨盒的 通气孔注入墨盒内，过一会儿再将注入 的蒸馏水用注射器吸出，这样反复多次 将墨盒内的剩墨清洗干净即可。这种方 式的原理和第二种故障解决的原理相 同，因此操作过程也和第二种方式基本 相同。 第四种方法是超声仪器清洗法。这 种方法的工作原理是利用超声波清洗机
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产生强烈的超声波，使水分子剧烈震动， 将细小的干墨粒震碎后溶解于水，从而 达到清洗的目的。解决方法是将喷墨打 印头轻轻放入清洗机中，加入纯净水或 专用打印头清洗液，纯净水或专用打印 头清洗液以刚好覆没打印头不锈钢包边 为限 ( 注意不要让 pcb 板接触到纯净水 或专用清洗液 )。支护开机 10 至 15 小 时即可迅速清洗干净。这种清洗效果非 常理想，阻塞多年的打印头都可清洗干 净，操作也非常简便。不过由于是“高 科技”产品，因此维修的成本不低。一 般情况下，超声波清洗机在医院、眼镜 专卖店或手机特约维修点均可找到，并 且有些地方是免费的，也可用超声波加 湿器加以改装。用户在清洗时需要注意 的是，使用的清洗液一定要用纯净水或 专用打印头清洗液，不能用医院、眼镜 专卖店或手机特约维修点的清洗液，因 为眼镜专卖店的清洗液一般含杂质较 多，医院、手机特约维修点的清洗液一 般为强有机溶剂，频繁使用会对喷墨打 印头造成腐蚀，以至于彻底报废。 打印头堵塞除了因为使用和长期老 化 的 原 因 之 外， 还 会 因 为用户的某些误操作造 成 故 障。 对 于 这 类 完 全 可 以 避 免 的 故 障， 用 户 需要特别注意： 1. 环 境 的 关 注。 由 于喷墨打印机专用墨水 具有挥发性和使用环境 等因素影响，长期不使用 也 会 造 成 喷 头 堵 塞， 所 以即使不长期使用也应 隔 月 开 机 自 检 一 次。 这 是因为每次正常开机后， 打印机都会根据其内部 的时钟计算出开关机的 时间间隔，并根据其长短 对打印头进行自动清洗， 其目的也是为了防止长 期不使用造成喷嘴堵塞 而不能正常打印。 2. 墨 水 用 完 后， 及 时 更 换 新 墨 盒。 因 为 若 www.rechargeasia.com
不及时更换，就易造成喷头干涸而报废。 但对于 hp、cannon 等打印机，因其墨 盒与喷头为一体，更换墨盒也就更换喷 头。并且在遇到突然断电、停电、墨盒 不能正常归位时，需供电电压稳定后再 开机，待墨盒正常归位后方可正常使用。 这是因为打印机使用的专用墨水具有快 干的特性，为防止打印头喷嘴部分在打 印空闲时一直暴露在空气中造成墨水浓 度加大风干而造成堵头现象。同时切记 当打印机的红色电源指示灯仍在闪烁 时，一定不能随意拔掉电源插头或切断 打印机的电源。 3. 墨盒长期不用 , 将喷头放置专用 的喷头存储盒中。打印机暂不使用时， 墨盒长期暴露在空气中会产生干涸堵头 现象，需要注意定期清洗打印喷头。清 洗时，应尽量使用优质的湿纸巾或无绵 纸巾小心轻拭喷嘴边缘，注意切莫触及 喷嘴。然后再利用其控制面板上的清洗 键对喷头进行清洗，直至打印输出效果 较为清晰为止。
ASK THE EXPERTS / 请教专家 RECHARGEasia
ME330 Modified to Challenge L201 Original Continuous Ink Supply
ME330 改装走线挑战 L201 原装连供 自从爱普生原装连供系列 L201 喷 墨打印机上市后，其连供系统以稳定著 称，而打印机本身性能相当于 ME330 打印机的事实却不可否认。 作为爱普生低端的喷墨打印机 ME330 已经被市场定位于学生家用机， 四、五百元的市场价格很容易被家庭 用 户 接 纳。 从 经 济 实 惠 的 角 度 出 发， ME330 改装连供墨水是最佳的选择，相 对于 L201 的市场价格来说有更大的优 势。然而，ME330 改装连供却面临了许 多不利的因素，其中不稳定是最大的隐 患。 日前，中国喷墨论坛坛友为广大喷 友展示了 ME330 全新的连供走线方法， 得到了众多的喷友的一致肯定。以下为 详细改装图。 图一：
图四：
图九：
图五：
图十：
图十一： 图六：
图七： 图二：
以上走线方法，大部分喷友表示赞 赏，相信如此走线能对 ME330 改装连 供的稳定性有了很大的提高。相信很多 家庭用户都在使用 ME330 的机器，闲 暇时间里自己动手 DIY 一下也是不错的 选择。
图八： 图三：
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RECHARGEasia
• MARCH 2012 • 95
NEW PRODUCTS EXPRESS / 新品快讯 RECHARGEasia
For the Next 30 Years, Print-Rite will Color the World with Green
天威耗材亮相纽约时代广场发布环保宣言 1 月 27 日，一则来自全球最大通 用 / 再生耗材制造商天威的环保宣言 “For the Next 30 years ,We Will Color the World with GREEN”在纽约时代广 场大屏幕上循环滚动播放，天威致力做 环保的坚定信念和真诚抱负，令穿梭而 过的人群频频驻足感叹。 纽约时代广场被美喻为“世界的十 字路口”，在这里的 LED 屏上发布的 广告、树立的主张及形象，能迅速成为 全球经贸、政治发展的风向标。聚集在 此的常客都是具有极大世界影响力的国 家和世界性知名企业。这是中国通用耗
材行业首次在这个全球化的大舞台上大 放异彩。
自 1981 年成立以来，天威始终以 绿色打印为使命，为全球用户提供符合 环保理念和公众利益的通用打印耗材及
打印服务解决方案。如今，天威跨越了 三十而立之年，在纽约时代广场发布环 保宣言“For the Next 30 Years, We will Color the World with GREEN”， 再 次 坚定其推动再生环保产品发展的信念和 决心。天威将硅步相积，努力实现这一 环保愿景。 依托创造了 1700 多件自主 专利的强大研发能力和垂直整合上下游 产品的产业链优势，在成功实现向创新 型和服务型企业转型升级的基础上，未 来天威将着力于 E- 营销、打印服务及 打印应用的深入拓展，继续追求卓越的 影像表现，引领打印行业新的革命。
Static Control Releases HP 4600 Color NeverTAB PCR
Static Control 推出惠普 4600 彩色不粘充电辊 NeverTAB™ PCR 不粘充电辊 NeverTAB™ PCR 提供的打印效果与 OEM 的极为相似 美国北卡罗莱纳州桑福德市— （2012 年 2 月 14 日 ） Static Control 推出最新彩色碳粉硒鼓不粘充电 辊 NeverTAB™ PCR。 不 粘 充 电 辊 NeverTAB™ PCRs 防止碳粉添加剂粘 结以及由此引起的打印缺陷。 “当我们研发 NeverTAB™PCR 技 术时，我们知道该产品将受到广泛的欢 迎。” Static Control 创 始 人， 首 席 执 行官埃德 • 斯沃茨说：“我们已将充电 辊技术应用到 HP4600。该硒鼓一直受 到碳粉添加剂粘结（TAB）问题的影响。 我们非常高兴能够为我们的客户提供解 决方案。” TAB 是 碳 粉 添 加 剂 粘 结 的 英 文 缩 写。在充电辊寿命期内，碳粉添加剂粘 结嵌入到充电辊的表层上或表层内。在 彩色充电辊的表层覆盖着一层彩色的粘 结物。在单色充电辊的表层覆盖着一层 灰白色粘结物（TAB）。 TAB 形成的绝缘层阻止充电辊为感 光鼓均匀充放电。其结果导致打印缺陷。 如： 底 灰， 轻 微 底 灰 和 条 纹。Static Control 不 粘 充 电 辊 NeverTAB™ PCR
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顾名思义，确实没有碳粉添加剂粘结。 产品代码 : NVRTABPCR-HP46 请联系 Static Control 销售代表，以获得 详细信息。 亚洲总部 : +852 2427.6011 珠海销售中心 : +86(0)756 3320300 400 8838233 info@scc-china.com
Static Control 是全球售后成像与再 生技术的领先者。其办事处遍布全球， 所有的研发，制造和工程部门位于美国 北卡罗莱纳州桑福德市的全球总部。目
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前， Static Control 为售后成像市场自 主制造 10000 多种，供应 15,000 多种 成像产品。 获取更多信息， 请访问：www.scc-inc.com
NEW PRODUCTS EXPRESS / 新品快讯 RECHARGE asia
Static Control Releases New Inkjet Chips for HP 364, 564, 178, 862, 920 & 940
Static Control 的提供完全适于惠普 364，564，178，862， 920 和 940 版本固件的喷墨芯片 Static Control 已 经 发 布 了 全 功 能 芯 片， 适 用 于 惠 普 364，564，178， 862，920 和 940 标准及高打印量墨盒。 Static Control 的芯片适用于所有已知的 惠普固件版本。 这 些 高 度 加 密 的， 复 杂 的 芯 片 是 售后市场这个系列墨盒的首例全功能芯
片。Static Control 不会销售芯片用于全 新 / 兼容硒鼓。他们只销售给真正墨盒 再生厂商。 “我们不会支持全新 / 兼容墨盒 和硒鼓制造厂商。” Static Control 的 CEO 埃德 • 斯沃茨说：“我们只销售给 真正的硒鼓 / 墨盒再生厂商。”
这 是 继 去 年 Static Control 推 出 高 加密度 T650 芯片后又一个具有里程碑 意义的成就。Static Control 是唯一为再 生行业提供这些芯片的制造厂商。 更多信息，请访问：www.scc-inc.com
Wuhan Bao Te Long Introduces New Brother Toner TN2015
武汉宝特龙推出兄弟 TN2015 墨粉新品 日 前， 武 汉 宝 特 龙 公 司 推 出 了 适 用 于 兄 弟 Brother HL2130 等 系 列 的 墨 粉 新 品， 并 且 通 用 于 兄 弟 Brother HL 2240D/2250DN；DCP-7060D； MFC-7470D/7360/7860DN 等机型。 产品特点：黑度 1.44 以上；定影牢固度 97% 以上；耗 粉量 0.02 以内。
武汉宝特龙公司一贯秉承“稳定的才是最好的”墨粉制 造理念，不断为客户提供更新更好的兼容墨粉，以满足广大 客户的需求。 更多宝特龙信息，请致电：027-84452910 或发邮件至：market@pointrole.com 或访问宝特龙官方网站：www.pointrole.com
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• MARCH 2012 • 97
CHINA CORNER / 中文快讯 RECHARGEasia
2011 年中国打印机产量 呈下降的态势
打印机不兼容第三方墨盒 三星遭起诉
China's Printers Show Downward Trend in 2011
Samsung Prosecuted: Printers Not Compatible with ThirdParty Ink Cartridges
2011 年 12 月 份， 我 国 生 产 打 印 机 427.3 万 台， 同 比 下降 12.08 %。中商情报网数据显示 :2011 年 1-12 月，全 国打印机的产量达 5518.3 万台，同比下降 8.69 %。从各省 市的产量来看，2011 年 1-12 月，广东省打印机的产量达 3832.57 万台，同比下降 13.47 %，占全国总产量的 69.45 %。 紧随其后的是山东、上海和福建等省市。
因打印机无法兼 容第三方墨盒，乌鲁木 齐律师张元欣于 2012 年 2 月 10 日将三星电 子（ 山 东） 数 码 打 印 机有限公司告上法庭， 主张其涉嫌侵犯消费 者 权 益， 且 怠 于 履 行 环保责任。目前，该案已被乌鲁木齐市天山区法院已受理此案。 张元欣起诉称，2008 年 6 月 8 日，他以人民币 1450 元 的价格购买了三星牌 SCX-4300 多功能打印一体机一台。近 日他购买粉盒时才发现，市场上并没有兼容粉盒出售。后经 了解，该打印机安装了特殊的加密芯片，限制消费者购买其 他品牌的粉盒和自行加粉使用，只有能高价购买三星自己生 产的原装粉盒才能继续使用。 张元欣认为，三星捆绑销售打印头和原装耗材的行为， 使得耗材用完后墨盒无法循环使用，基本无损的打印头和墨 盒都将报废，产生了大量难以分解的电子垃圾。上述行为， 不仅侵犯了原告的消费选择权，也涉嫌违反环境保护法、循 环经济促进法的相关规定，故要求三星就上述行为做出公开 赔礼道歉，并修复其购买的一体机使用再生墨盒和自行加粉 的功能。 事实上，张元欣的遭遇并不特殊。一位业内人士向记者 介绍，打印机内安装“加密芯片”的情况，在业内其实非常普遍， 并不只是三星一家。在这种情况下，消费者若只购买第三方 粉盒，确实无法直接使用。 但是，加密芯片并非无法破解。近年来，针对三星等销 量比较大的打印机品牌，很多第三方粉盒生产商，都将粉盒 和破解芯片一起出售。由于不像破解正版软件的序列码那样， 存在知识产权上的障碍，所以，对于这些厂商，三星等大品 牌商也一直没有有效办法应对，只能通过频繁地淘汰旧有型 号，来增加破解者的成本。 此前，中国计算机用户协会打印显像应用分会秘书长郭 淳学曾对媒体分析指出，长期以来，打印机厂家都是将高技 术含量的打印机低价格销售，而将技术含量比较低的耗材高 价销售，通过耗材赚取利润。这种模式，始于美国吉列公司 对剃刀和刀片的销售，故被称为“刀片模式”。 但是，由于上述模式不利于对墨盒的充分利用，环保界
前总裁史蒂夫·威顿 惜别 SCC 公司 Steve Weedon Left Static Control SCC 公司前总裁史蒂夫·威 登日前宣布不再继续担任 SCC 总 裁职务，在回顾他在在再生耗材 行业从业的历程时他表示：“在 过去的 18 年中，影像耗材再制造 行业从一个苦苦挣扎的如同家庭 手工业般的初级阶段过渡到了今 天工业化现代化发展规模”。 而 SCC 公司也在史蒂夫·威 登先生的领导下逐步演变成一个 有远见的伟大的公司。SCC 公司 史蒂文·威顿（Steve Weedon） 前 Static Control 美国公司首席执 在技术上一直处于业界的领先地 行官，Static Control 欧洲公司执 位，培养了许多富有才华并愿意 行副总裁 为影像耗材行业发展献身精神的 人。“我多年来在工作中获得了许多乐趣。在我于 2012 年 1 月开始离开 SCC 公司之时，我要借此机会向所有支持 SCC 公司，并在多年内为 SCC 公司发展辛勤工作的那些人说“谢 谢”。 史蒂夫·威登先生还表示：“我也想借此机会感谢许多‘客 户’，没有他们的帮助，我们的企业将很难生存。我很高兴 代表 SCC 公司，向世界各地自 1993 年以来 SCC 公司的客 户代表，分销组织，以及同 SCC 公司有着贸易和交流合作的 数百名企业表示感谢。他们也为推动整个影像耗材行业的发 展做出了努力。我也将继续在未来，为继续帮助推动我们行 业向前不断发展而做出贡献。 “我愿意凭借自身在影像耗材及售后行业 38 年的从业经 验，继续参与在复印机，激光打印机和喷墨打印机市场领域 相关工作，以顾问身份为客户提供咨询和接受一些非执行董 事职务。” 史蒂夫·威登先生如是说。 如需进一步信息，请联系史蒂夫威登在 weedon.steve@ yahoo.co.uk 98
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一直表示强烈反对，并呼吁通过立法规范类似行为。而根据 2003 年 1 月 27 日欧洲议会和理事会通过的《关于报废电子 电气设备指令》，这种行为，在欧洲已被禁止。 在新疆遭遇的起诉对于三星公司会产生何种影响，还有 待司法结果的出现。
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CHINA CORNER / 中文快讯 RECHARGE asia
富士技术专家获得德国瑞士 PSO 认证 Fuji Technical Expert Receives PSO Certification from Germany and Switzerland 近期富士技术专家远赴欧洲，分别参加德国 Fogra 和瑞 士 Ugra 的 PSO( 标准胶印过程 ) 认证培训，并如期成功地考 获认证专家的资格证书。 当前，印刷正走向国际全球化时代，标准化是未来行业 发展的必然方向。而我国的印刷行业认证与国际上还有很大 差距，能否获得国际认证资质将一方面 有助于印刷企业强化 自身，使产品质量、标准化、自动化程度达到新的高度，同 时减少浪费，节约工时 ; 另一方面则有助于突破价格比拼的重 围，站在国际舞台，成为获得争取海外订单的重要筹码。 而此次富士胶片技术精英们高分通过德国 Fogra PSO Partner 认证和瑞士 Ugra PSO Expert 认证，不但使富士胶片 的综合技术实力大增，提升技术服务的含金量 ; 同时还可以进 一步深化富士胶片现有的 CTP 产品和数字化一体化流程服务， 更好地为客户提供综合性整体解决方案 ; 最重要的是为整个 中国印刷行业平添了一支生力军，填补了一项国内技术空白， 借鉴国外先进的技术方法，通过标准化过程控制和技术传播 推广，让更多的中国印刷企业享受到 PSO 标准化带来的益处。 集 G7、Fogra PSO 和 Ugra PSO 三大主流行业认证于一 身，同时拥有雄厚的企业背景、广泛的产品资源、系统的解 决方案和完善的技术支持，位居世界 500 强的富士胶片一定 能够助您在印刷日趋激烈的时代，突破壁垒真空，挖掘产业 潜力，获得新的利润增长点。
2012 年中国印后市场潜力巨大 China Aftermarket Segment Demonstrates Huge Potential in 2012 2012 年中国的印后市场，存在人力资源紧缺、劳动力成 本上升、多品种小批量订单比例增加等问题，更加迫切需要 用设备代替人工操作，对于设备的技术要求不是追求高速， 而是综合水平要求的提高，高效、自动、联线联动以及操作 培训简易化、智能化将得到大大的改进。 目前印后领域，“中国制造”的技术和产品都已经成熟， 在国际竞争中已经具备了优势。制造商更注重成本和稳定性、 环境温湿度的适用性等。在一些印刷的新兴市场，中国制造 的印后设备更具竞争力。据介绍，紫宏公司将在 2012 年德国 杜塞尔多夫的德鲁巴展会上有独立的展区，进行 4 台设备的 展出。 精装联动生产线目前是国内企业的空白产品，完全依靠 进口，为了打破这种局面，印机“十二五”规划中明确将发 展高端联动生产线列为重点发展目标。为此，作为印后机械 领域国内生产企业的代表企业，2012 年紫宏公司以此为重点， 将推出全新的精装书籍和笔记本装订加工设备。这些设备和 技术的推出将改变精装设备长期依赖进口及使用二手设备的 现状。据介绍，2012 年被紫宏公司定义为自己的市场筑基之 年，并将围绕着“精装一站式服务”设计产品、技术、市场 导入和用户需求衔接工作。
富士施乐推出尖端打印技术 Fuji Xerox Launches State-of-the-Art Printing Technology
富美硒鼓连续五年中标陕西省 政府采购 Forever Cartridge Successfully Enters into Shanxi Provincial Government for Past Five Years 近日，2012 年陕西省省级单位办公自动化设备协议供货 项目招标结果公布，富美科技凭借“硒鼓终生循环”模式的 独特优势及在陕西市场的强大品牌影响力，在众多家投标品 牌中脱颖而出，成功中标，这是自 2009 年以来，富美硒鼓第 五次中标陕西省政府采购。 继中标陕西省政府采购之后，富美硒鼓又在 2012 年西安 市市级单位办公自动化设备及耗材、电器协议供货中，以优 异成绩顺利中标，入围西安市政府耗材采购品牌，同时也为 2012 年大力开拓陕西市场打下了良好基础。 自进入陕西市场以来，富美硒鼓坚持为客户提供最优良 的产品品质、最专业的团队服务，此次中标无疑是对“硒鼓 终生循环”的充分肯定。在新的一年，富美硒鼓也将以此为 契机，为深入推动陕西省的节能减排做出更多贡献。
富士施乐在 2012 年度新推出的打印机型中，配备了能够 引领业界发展的打印新技术。 其 中 彩 色 打 印 机 DocuPrint CP105b、DocuPrint CP205、DocuPrint CM205f、DocuPrint CM205b，搭载了转 印带蛇行控制技术、高品质数字网屏技术、图像位置控制技术、 Free Belt Nip Fuser 技 术、EA-Eco 碳 粉、LED 打 印 头 技 术。而黑白打印机 DocuPrint M105ab、DocuPrint P105b、 DocuPrint M105f、DocuPrint M105b 则 采 用 了 最 新 的 LED 打印头技术及 EA-Eco LGK 碳粉。 彩 色 数 码 多 功 能 一 体 机 ApeosPort-IV C5575/C4475/ C3375/C3373，DocuCentre-IV C4475/C3375/C3373 集 合 了用于扫描的白色 LED 光源技术、感应加热定影技术、生物 树脂材料技术、智能眼技术、智能节电技术、LED 打印头技 术和 EA-Eco 碳粉技术，这些新技术的应用，能够实现更智 能更有效的开展办公，从而进一步改善了新多功能设备的环 保性能。
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RECHARGEasia
• MARCH 2012 • 99
CHINA CORNER / 中文快讯 RECHARGEasia
柯达退出数码相机领域 或将出售部分专利
惠普拟在打印机和电脑中植入 Autonomy 软件
Kodak Exits Digital Camera Market after Failing to Sell Patents
HP Autonomy Software to be Implanted into Printers and Computers
作为数码相机的发明者，有着 131 年历史的曾经的影像 巨头柯达公司日前宣布，将于今年上半年逐步退出数码相机 领域，这一决定，也标志着柯达时代的彻底落幕。上个月， 柯达申请破产保护，目前柯达资产 51 亿美元，而负债则高达 68 亿美元。
有消息指出，惠普准备推出一系列的打印机和电脑， 上 面 配 有 Autonomy 搜 索 软 件， 这 将 使 惠 普 直 接 与 微 软、 Google 竞争。 去年，林奇（Mike Lynch）将 Autonomy 出售给惠普， 他现在运营惠普的信息管理业务。他说 Autonomy 软件今年 晚期会到达普通消费者手中，因为惠普会推出一些智能电脑、 打印机，上面配有 Autonomy 技术。Autonomy 技术可以获取 内线交易信息，以及监控呼叫中心电话。 林奇说：“我们与惠普的人合作，给予技术和资产处理 一些事。我们有相当高的利润，可以让它们实验。我想它们 会喜欢。”林奇没有透露设备的进一步细节，只是这款设备 会是手机或者平板，配有 Autonomy 的扩增实境（Augmented Reality）技术，例如，只要简单指向图片，它就可以搜索信 息和互联网链接。 Forrester 分析师弗兰克·吉列特（Frank Gillett）表示， Autonomy 技术可以从非结构化数据（比如视频、音频、社交 媒体、电子邮件、网站内容）中查找意图，它可以将惠普打 印机转成智能存储设备。它不只能扫描文件，还可以根据里 面的内容组织文档。吉列特说：“我们会推出电子文档存储 系统，它可以连上在线惠普服务。打印机甚至可以说：‘看 起来这是保险文档，截止日快到了，想更新吗？’”Autonomy 还给惠普带来手机软件和服务工具，在该领域惠普目前少有 见树。去年由于销售不佳，惠普裁掉 TouchPad 平板，不过 惠普 CEO 惠特曼最近将 webOS 系统转成了开源平台。 林奇说：“手机上的信息不是结构性数据。在手机上要 理解环境，比如你所处的位置。移动已经成为 Autonomy 的 主要平台。” 去年惠普 103 亿美元收购 Autonomy，最终导致当时的 CEO 李艾科离开，此举可以帮助惠普证明此交易。惠普已经 将 Autonomy 软件整合到一些服务，但将技术用在消费产品 中可以带来更多价值。不过，Forrester 分析师弗兰克·吉列 特警告说，这会让惠普进一步与微软、Google、苹果竞争。 三家企业都提供文档媒体在线存储和管理业务，还有苹果 Siri 等语音识别技术。 Ovum 技术分析师鲁里（Adrian Drury）担心惠普会在消 费市场陷入困境，因为其它大型科技企业已经切入。鲁里还 说：“将智能文档管理系统带到消费市场，这可能太激进了。 我们希望惠普战略回归，专注于企业市场，不要过度延伸， 成为一家消费云服务企业的消费设备商。”
将重点转至影印业务 柯达公司发言人表示，放弃数码相机业务将有 3000 万美 元支出，但预计全年可节省 1 亿美元的经营成本。该发言人 还透露，将把柯达品牌特许给其他相机厂商使用，且目前已 经有部分厂商对此表现出“极大兴趣”。记者从柯达中国公 司获悉，目前柯达正在清理库存的数码相机、便携式摄像机 以及数码相框等产品，并在与渠道商沟通，协商解决过渡事宜。 柯达中国相关负责人还告诉记者，为了对消费者负责，柯达 将继续提供摄像器材的零配件和电池，以应对现有消费者的 维修需求。 在退出数码相机业务后，柯达的消费业务将只包括在线 和照相加盟店里的打印业务，以及桌面喷墨打印业务等。柯 达目前正在将业务重心转向商业领域。 准备批量出售专利 为了自救，柯达一方面申请破产保护，一方面宣布退出 数码相机领域以节省开支并专注商用市场。此外，柯达还在 专利上大做文章，希望通过出售专利及专利诉讼，帮助自己 度过危机。 据悉，柯达持有 1000 多项专利技术，其中绝大部分与 影像技术相关，目前，柯达专利技术被广泛应用在 85% 的数 码相机和智能手机中。柯达已向逾 30 家企业授权数码影像技 术，包括 L G、摩托罗拉、三星和诺基亚等。公开资料显示， 在 2011 年上半年，柯达收取的专利费就达 2700 万美元，而 在过去三年，该数字为 19 亿美元。 柯达方面去年就表示，准备将 1000 余项非战略性专利出 售，投资银行的 CEO 克里斯·马利特预测，柯达持有的数字 图像专利价值达 30 亿美元。此前，三星和 L G 与柯达的专利 官司耗资总额超过 9 亿美元。据境外媒体报道，苹果、微软、 谷歌、三星等科技业巨头都已开始与柯达接触，准备以高价 购得这些专利。
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CHINA CORNER / 中文快讯 RECHARGE asia
莱盛在珠海举办技术交流会 Beijing Laser Holds Technique Exchanges Meeting in Zhuhai 日前，北京莱盛与供应商在珠海联合举办了技术交流会。 会上就 CLT-25 碳粉的特性、1215/2025 彩粉的持续改进、 兄弟通用性彩粉的使用说明做了讲解及现场演示。此次交流 会吸引了大批的当地经销商，会议现场气氛活跃，取得了良 好的效果。北京莱盛公 司的相关负责人表示， 类似的技术交流会今后 还会继续举办下去，让 广大客户与莱盛公司共 同进步，共同发展，让 交流会成为莱盛与客户 沟通的桥梁。
中国（广州）国际广告标识展 在广州举办 Sign China Holds in Guangzhou 中国（广州）国际广告标识展（SIGN CHINA）（原“广 东国际广告展”）将于 2012 年 2 月 20 至 23 日在广州－中 国进出口商品交易会琶洲展览馆 B 区隆重举行。中国（广州） 国际广告标识展（SIGN CHINA）始于 2003 年，经过 9 年的 全球推广和品牌积累，已发展成为全球最具影响力、层次最 高的广告行业盛会。展会踏入十周年，将继续以提升整个行 业素质为使命，竭力为展商和观众呈现更为完整、优质的广 告生产加工制作产业链，带动广告行业走向国际化。 2012 年展会规模由上届的 8 个展馆增加至 10 个，展出 面积达 100,000 平方米，为历届之最。本次展会共设 5 大产 品展区：户内外喷印设备耗材展区，激光雕刻设备及切割设 备展区，展览展示器材、灯箱、标识、板材及其它 POP 展品 展区，LED 显示屏展区，和 LED 照明展区。旨在为买家打造 广告行业开年首个最为完整的一站式商贸采购平台。同期还 将举行广州国际 LED 展（LED CHINA）、广告行业技术交流 研讨会、LED 系列高端会议，以及展商自定主题产品研讨会、 新品发布会。符合条件的参观人士只需一张入场证便可同时 参观 2012 中国（广州）国际广告标识展和广州国际 LED 展。
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RECHARGEasia
• MARCH 2012 • 101
ZHUJIANG CORNER / 珠江三角洲 RECHARGEasia
珠海市质监局大力实施 技术标准战略 Zhuhai Municipal Quality Supervision Bureau Vigorously Implements Technical Standard 2011 年，珠海市质监局围绕“率先转型升级、建设幸福 珠海”的重大战略部署，大力实施技术标准战略，在标准化 宣传、城市标准化建设、先进标准体系试点、高端联盟标准 制定以及技术标准平台建设等方面都取得了明显成效。主要 做法： 一是加强宣传，提升全社会标准化意识。充分发挥技术 标准战略专项资金的作用，支持鼓励社会组织参与标准化活 动，2011 年 600 万元专项资金共资助全市 56 家单位 118 个 标准化项目。利用质量月、安全生产月、世界标准日等载体， 开展全方位、多层次的标准化宣传。组织开展高层次标准化 论坛，联合市委组织部举办领导干部标准化专题讲座，为技 术标准战略的深入实施营造了良好环境。 二是拓展领域，开展城市标准化建设。率先提出建设城 市标准化，将技术标准战略从服务产业发展向服务城市建设 延伸。推动市政府建立实施城市标准化战略工作联席会议制 度，出台工作方案，制定专项规划，明确推进城市标准化工 作措施和各部门职责。起草的《珠海经济特区城市标准化条例》 列入 2012 年珠海经济特区立法计划，为推进城市标准化工作 提供了有力的政策保障。 三是突出重点，开展先进标准体系建设试点。结合珠海 现代产业发展需求，积极推进标准化试点工作取得新成绩。 珠海御温泉和格力电器分别通过国家级旅游服务标准化试点 和省级先进制造业标准化试点验收，其中格力电器试点经验 获广东省陈云贤副省长批示肯定，指示推广运用。珠海市行 政服务中心获批国家级行政服务标准化试点，成为全省首个。 全年全市开展标准化试点的企业达到 11 家，均取得显著成效。 四是大胆尝试，探索实施高端联盟标准。围绕珠海集中 度比较高的产业，按照“协会 + 企业 + 技术机构”模式，积 极建立标准联盟和组织制定高端联盟标准，先后在打印耗材、 温泉服务、游艇和航空模型行业建立了标准联盟，制定了 9 项联盟标准，占全省联盟标准总数的十分之一，有效地促进 了行业集群发展，树立了区域品牌。 五是夯实基础，加强技术标准公共平台的建设。完善珠 海市 WTO/TBT 预警信息平台，为珠海市企业产品出口提供免 费标准信息查询和技术贸易壁垒应对措施。依托国家耗材质 检中心和游艇省站，建成打印耗材检测外贸公共服务平台和 游艇产业标准体系服务平台。积极争取国家级和省级的标准 化技术委员会落户珠海，2011 年珠海先后建成全国电鸣乐器 WG、省油墨 TC 和太阳光伏能源系统 TC，并有 5 个省 TC 获 批筹建。
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天威在法兰克福 （Paperworld）展会上召开 新品发布会 Print-Rite Holds Press Conference at PaperWorld to Release New Compatible Cartridge JUMPR 75+ 1 月 31 日，天威飞马打印耗材有限公司在（Paperworld） 展会上，召开新品发布会。来自北美、欧洲、台湾、新加坡、 马来西亚、印度、香港共 200 余人参加了发布会。 新品的创新点是显影打印技术的突破。天威打印系统输 出技术 Smart JumpVP，应用在跳动式显影打印机上，它对 于通用耗材研发上获得重大革新。 Smart JumpVP 技术，是天威的专利转换系统使接触式 显影碳粉盒应用在跳跃式显影打印机上，突破了原装打印机 以跳动式显影技术为核心的专利阵，使全新通用耗材进入跳 动式显影打印机市场成为可能，市场前景远大。 天威已应用 Smart JumpVP 技术成功研发出适用于 HP 打印机的多款产品，试验及检测证明：应用此技术的产品， 页产量比原装增加 75%，单页打印成本有竞争优势，打印品 质媲美原装，定影牢固，无底灰，低覆盖率条件下表现优越， 由于此技术应用下碳粉转印率高，废粉量极少，使多款产品 皆具有环保性，有广泛的应用范围和价值，开启了通用耗材 品类大发展的新阶段。 新品新技术与“86T 墨盒装置”有同等价值。6 年前，天 威曾在喷墨耗材技术领域获得突破，以颠覆性结构为特色的 “86T 墨盒装置”夺得国家专利最高奖——中国专利金奖（中 国耗材业唯一）。6 年后，天威努力争取叫好又叫座的 Smart JumpVP 技术问鼎中国专利金奖？ 会场上，各国的代表以不同的角度发表了对于新品的见 解。大会上天威总监做了一一的解答。
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