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CONTENTS/ 目录 13 55
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亚洲再生业
Message from the Publisher 卷首语
MAY 2012
总第 097
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Two Franchisees Leave UK's Cartridge World 2 家专营店退出英国 Cartridge World 连锁
By Ronelle Ingram
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MSE Releases New Imaging Supplies Catalogue MSE 推出全新产品外包装
By Ao Li, InfoTrends
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MSE Appoints Todd Turner as Marketing Director MSE 公司任命 Todd Turner 为市场主管
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思美亚造全球首条全自动墨粉生产线 Simeiya Builds the World's First Automatic Toner Production Line
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百台奔图打印机捐赠高校 One Hundred Sets of Pantum Printers Donated to Colleges and Universities
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富美科技与墨西哥 AVANTE 公司成功签订代理协议 Forever Technology Company and AVANTE Mexico Successfully Enter into Agency Agreement
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乐印引领耗材检测技术的创新 Lerrin Leads Supplies QA Testing Technology Innovation
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Making “CMYK” Spell “Green” 再生耗材正书写当代绿色环保理念
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The Print Geography of China 中国打印行业的地图
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Green Practices, Green Product, Green Company
By Julie Kim
ACM 公司：绿色产业、绿色产品、绿色的企业
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A Cartridge's Circle of Life 一个成像卡盒的生命周期
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By 王智和 激光打印机定影器的发展及趋势 The Developments and Trends of Lester Printer's Fixation Device
By Betty Demarco
MARKETING / 市场动态 New Life for Toner Waste 废弃墨粉获得新生
NEW PRODUCTS EXPRESS / 新品快讯
Hardcopy Peripherals Market in Central and Eastern Europe Driven by Laser Devices in 2011 but Slightly Down Overall 中东欧硬拷贝和激光打印市场 2011 年市场略有下降
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Clover Announces New Toner Cartridge Clover 公司发布全新成像卡盒再生产品
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ITEX 2012 Received Resounding Success in Las Vegas 2012 年 ITEX 展会在洛杉矶取得巨大成功
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Faroudja Offers Toner for the Canon ImageRunner 3220 Faroudja 公司推出佳能 ImageRunner 3220 兼容碳粉
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Office Imaging Industry Shipments Getting Stronger 办公影像行业出货量呈增加态势
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Color Imaging Launches New Compatible Canon Black Toner Cartridges Color Imaging 推出佳能黑色成像卡盒兼容产品
Australia and New Zealand Printer Sales Survive a Tough 2011 2011 年澳大利亚和新西兰的打印机市场表现平平
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MSE Announces Availability of Extended Yield Cartridges for the M602/603 Printers MSE 公司宣布其产品增加对 M602/603 型打印机兼容
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Static Control Wins Patent SCC 公司再获专利诉讼胜利
LED 打印行业新纪元，中国自主知识产权 LED 打印机问世 New Era of LED Printer: The Advent of the China's Independent IP Right for the LED Printer
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MetroFuser 推出了用于再生惠普 LaserJet CP4025/CP4525 打 印机定影器的 ZeroSet 技术 MetroFuser Announces New Zeroset Technology Compatible for HP LaserJet CP4025/CP4525 Printers' Fixation Device
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The Top 15 Asian Nations by Facebook Users “脸书”网站用户中前 15 名的亚洲国家
By Curt Keller
墨水国产化加速，进口墨水降价或跌破 20 万元 / 吨 Domestic Rapid Development of Ink Resulting in Imported Ink Decreased Prices to 200,000/t
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印度喷墨打印机市场下滑 India's Inkjet Printer Market Decline
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解密 LED 打印机五大优势 Five Advantages in Decrypting LED Printers
OEM UPDATE / OEM 聚焦
COMPANY CLOSE-UP / 企业近况
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2012 年 5 月
COMPANY CLOSE-UP / 企业近况
FEATURE ARTICLES / 专题文章
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ISSUE 097
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Print Cartridge Factory on its Way in Ethiopia Premium Print Plc 公司正在埃塞俄比亚建立其打印墨盒工厂
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Konica Minolta Introduces PageScope Mobile Android App for Mobile Connectivity 柯尼卡美能达推出支持移动连接的 PageScope 移动安卓应用 程序
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Oki Launches New Printer for Fast, Vibrant and Affordable Color Printing Oki 推出新的快速、支持低成本彩色印刷的打印机
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US Office Tel 1-626-309-0858 Fex 1-626-309-0878
OEM UPDATE / OEM 聚焦
China Office Tel 86-10-5126-5580
Fex 86-10-5885-8747
ASK THE EXPERTS / 请教专家
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HP Introduces More Eco-Friendly Packaging for Ink 惠普推出更多墨水的环保产品外包装
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Lexmark Proactive on Counterfeit products 利盟积极打击假冒伪劣
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爱普生在京发布三款微型打印机新品 Epson Releases Three New Mini-Printers in Beijing
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佳能腾彩传真一体机系列新品上市 Canon Releases “Tengcai” Pixma, New All-in-One Color Fax Printer
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三星首推支持原装可灌粉系列一体机 Samsung Releases One Machine that Supports OEM Toner Filling
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施乐新推两款固体墨水多功能打印机 Xerox Releases Two New Solid Ink Multifunction Printers
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惠普发新彩色激光一体机 HP Releases Color Laser All-in-One Printer
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Remanufacturing the Canon ImageClass MF 4570 Series Toner Cartridge By Mike Josiah 佳能 ImageClass MF 4570 型打印机成像卡盒再生
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无线打印的优势与不足 Analysis of the Advantages and Disadvantages of Wireless Printing
CHINA CORNER / 中文快讯
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重庆全球打印与成像设备制造基地签约 Chongqing Global Printing Signs Agreement with Imaging Equipment Production Base 广东质监抽查结果 4 批次印刷及办公耗材不合格 GongDong Quality Supervision Random Checking 喷墨打印机总能耗下降 57% Inkjet Printers' Total Energy Consumption Decreases by 57%
MPS / 文印管理服务前瞻
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By Ronelle Ingram What is MPS and Why Should I Care? 什么是打印管理服务？影像耗材厂商为什么需要关注？
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M2 Featured in Quocirca's Global Vendor Landscape: Managed Print Services M2 公司选择 Quocirca 的全球供应商提供打印管理服务
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Lexmark Banks on MPS 利盟推进银行打印管理服务
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Kyocera Document Solutions America Introduces Business Applications for Mobile and Cloud Printing 京瓷文档解决方案在美国推出移动和云打印的商业应用
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美国三星公司新推出打印管理服务项目 Samsung US Releases New Managed Print Service (MPS) Program
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文印管理服务在中国能否行得通 If Managed Printer Service (MPS) Works in China?
Format Printer / 大幅面打印机资讯
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HP Retains Top Spot in 2011 Australia Large Format Printer Market 2011 年惠普引领澳洲大幅面打印机市场
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Wide Format USA Pursues Lower Printing Costs by Offering Compatible Ink and Toner Products to Consumers Wide Format USA 公司奉行兼容墨水和碳粉产品提供给消费者 以降低打印成本
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Epson Launches Economical, Eco-friendly 64-inch Printer in Middle East 爱普生在中东推出经济、环保的 64 英寸打印机
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北京耗材联盟召开耗材形势分析座谈会 Beijing Consumables Association Holds Forum to Analyze Current Market 奥地利全新 3D 打印机 打造纳米级模型 Austria's New 3D Printer to Create Nanoscale Model
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惠普涉嫌操纵价格遭韩机构调查 HP Suspected of Price Manipulation, To Be Investigated by Korea 最环保咖啡研磨打印机面世 Environmentally Friendly Coffee Grinder Printer is Available 装上“智能眼” 富士施乐让复合机变得更聪明 Fitted with "Smart Eyes", Fuji Xerox's Smarter Copier
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第十九届北京国际广告四新展在京成功举办 The 19th China Sign Expo（4N Show）Successfully Held in Beijing 亚洲再生业与行业企业共赴北京 OEC 展会 2012 CEO Expo Holds in Beijing
En Ch Note:
Recharge Asia is the original bilingual publication for the recharger industry in English and Chinese. The following symbols denote the language in which the article appears: En English Ch Chinese
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FEATURE ARTICLES
Contributors Editor’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.
Ronelle Ingram
Ronelle Ingram VP of Technical Support for Steven Enterprises Ronelle Ingram is a writer, speaker, author of “Service with a Smile” and is a regular columnist for copier and imaging industry publications, like Recharge Asia Magazine. She began her technical career as a tool-casecarrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ms. Ingram is past President of the Business Technology Association. A UCLA graduate, Ms. Ingram has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms. Ingram’s greatest credential is her 40+ years in hands-on experience in managing very profitable service and telemarketing departments. Read her article “Making ‘CMYK’ Spell ‘Green’” p14 & “What is MPS and Why Should I Care?” p40
Curt Keller
Curt Keller CEO and founder of Benchmark Email Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Mr. Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Mr. Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Mr. Keller is a regular blogger for Allbusiness.com and Imediaconnection.com, as well as a regular contributor to Recharge Asia Magazine. Read his article “The Top 15 Asian Nations by Facebook Users” p28
Mike Josiah
Mike Josiah Technical Director of UniNet Imaging Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. Read his article “Remanufacturing the Canon ImageClass MF 4570 Series Toner Cartridge” p46
王智和 执行董事、总经理，北京广和美印科技有限公司 王智和先生曾历任北京航空材料研究院工程师，北京莱盛新技术有限公司总工程师等职务，是影像耗材 领域颇有建树的研究者和技术专家，曾发表行业研究论文以及行业研究报告多篇。王智和先生常年关注《亚 洲再生业》杂志，并为之撰稿。现任职于北京广和美印科技有限公司。 阅读他本期的文章“激光打印机定影器的发展及趋势”，在第 56 页
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FEATURE ARTICLES
Message from the Publisher Dear Readers: Like many others, I love a good quote. Good quotes are often the poignant summation of the human experience transformed through eloquence into a timeless wisdom that ignites the mind. To illustrate this point, I’d like to share one of my favorite pearls. May it ignite your mind. “Here's to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They're not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can't do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.” To maintain vigor in this ever-competitive industry, we have to embrace change, to be daring and different, to be a rebel, like the successful “crazy ones”. The smart ones think and act differently all the while absorbing and utilizing the knowledge and wisdom of the thinkers who have gone before them. To help you keep up with our ever-changing industry, our dedicated editorial staff has compiled a rich issue that we hope you use to both gain some wisdom and light up your mind. Please be sure to read the following informative articles: “Making ‘CMYK’ Spell ‘Green’” by Ronelle Ingram on p. 14; “The Print Geography of China” by Ao Li on p. 18; “The Top 15 Asian Nations by Facebook Users” by Curt Keller on p. 28; “What is MPS and Why Should I Care?” by Ronelle Ingram on p. 40; and “Remanufacturing the Canon ImageClass MF 4570 Series Toner Cartridge” by Mike Josiah on p. 46.
Happy reading! May it ignite your mind.
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Ms. Sunny Sun Publisher
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Ronelle Ingram is a writer, speaker, author of “Service with a Smile” and is a regular columnist for copier and imaging industry publications, like Recharge Asia Magazine. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ms. Ingram is past President of the Business Technology Association. A UCLA graduate, Ms. Ingram has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms. Ingram’s greatest credential is her 40+ years in hands-on experience in managing very profitable service and telemarketing departments.
Making “CMYK” Spell “Green” By Ronelle Ingram Thinking back to the origin of the remanufacturing of office equipment supplies, people had an inherent aversion to throwing away this large, seemingly complicated container just because a few ounces of toner or ink had been used up. Some saw it was the same concept as throwing away a 19¢ BIC ball point pen when the ink was gone. Others used the analogy of sending our car to the junk yard when it ran out of gas or needed oil change. The practical truth seems to lie somewhere in between the pen and the car examples. In the 1970’s the term “wasteful” was used more than “ecological ” when dealing with the practicality of reusing empty ink and toner cartridges. Since the first years of the “drill and fill” era of reusing empty holders of office equipment supplies, the earth’s human population has doubled (expanding from 3.5 billion to over 7 billion people). Global warming and the finite availability of petroleum within the earth’s crust have made ecological awareness and the limitation of the earth’s natural resources a genuine global concern.
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So here we are a quintessential example of an industry that is helping to create the earth’s sustainability every day. Yet many of us have forgotten the importance of improving our Green manufacturing and marketing techniques. The old adage “If you’ve got it, flaunt it ” is not being maximized by many of today’s supplies manufacturers. I have selected a group of manufacturers, distributors and resellers that have recently caught my attention as offering excellent Green advertising on their webpage or in printed material they offer. Each entity of the process that creates, packages, sells, delivers, installs, uses, collects and recycles office equipment supplies and parts should actively publicize their contribution to the overall effect of delivering an ecologically sensitive product to the end user. I am making no judgment as to the quality or value of the following products being advertised. I am acknowledging the marketing and advertising skills that are spreading their concern and explaining the actions being taken to maximiz e their awareness and commitment to creating products that are Green. ACM Technologies’ opening webpage (www.acmtech.com) shows their EcoPlus supplies brand with t h e G re e n p r i n t e d saying “Passion for the Earth, Compassion www.rechargeasia.com
for People”. The EcoPlus products are 100% remanufactured and are packaged in the smallest volume box in the industry. This is accomplished through recyclable and reusable air-filled bags that protects the cartridge and reduces the space within the box. A quick review of ACM’s website provides their Vision “To be the leader in transforming recyclable materials into quality products and protecting our planet by giving back to the community through charity and service.” You can continue viewing their website which provides a question and answer series of 5 facts about their EcoPlus product and how each user can help the environment. The ACM website goes on to educate the consumer through explaining: “In the United States alone, 375 million used toner cartridges are dumped in landfills, which is equivalent to 875 million pounds of waste. The plastics used in ink and toner cartridges are made from engineering grade polymers with a very slow decomposition rate, usually between 500 to 1,000 years. Left over chemicals from toner cartridges can seep into the ground and pollute our land and water. Approximately 80% of the components in a toner cartridge can be recycled and reused.” ACM’s website offers a link to NextGen Collections SM, LLC (nextgencollections. com) which offers a free collection program for empty, unwanted laser cartridges. “This earth-friendly service is provided at no cost to you. NextGen Collections SM offers two quick and easy cartridge return programs including a box or pallet return options. The current collection program includes
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FEATURE ARTICLES Making “CMYK” Spell “Green” Continued
By Ronelle Ingram
empty laser cartridges, but will soon be expanded to include ink jet cartridges, cell phones, gaming devices, computers and more.” The NextGen Collections SM website references to the USA Environmental Protection Agency website, (www.epa.gov), which states: “Electronics are one of the fastest growing portions of America's trash. Each laser toner cartridge that is thrown away adds about four pounds of plastic, metal and chemicals to a landfill. When a toner cartridge is spent, it can be returned to a remanufacturer to be refilled, refurbished, and cleaned. About 80% of what Americans throw away is recyclable, yet our recycling rate is just 28%.” Green Project (www.greenprojectinc. com) took the bold move to name itself after a worldwide cause. Their vision statement includes “As each day passes, our landfills continue to fill with discarded empty recyclable inkjet and toner cartridges. Here at Green Project, we take discarded cartridges and give them a new life. You may think that there is a sacrifice to quality but in truth, our products meet or exceed user expectations. Our customers get the same great quality prints that they are used to. For each cartridge that we save, we not only reduce waste, but also the consumption of oil.”
The Green Project website also presents: • In North America, Over 300 million cartridges are discarded every year, increasing by more than 10% every year • 2.5 Ounces of oil are used to manufacture an Inkjet cartridge • Over a gallon of oil is used to manufacture a Toner cartridge • The residual ink and toner from landfills can end up in our water supply • It takes hundreds to thousands of years for the plastic in a cartridge to naturally 16
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decompose • 90% of the ink and toner cartridges being sold can be remanufactured. Only 20% of these cartridges are being recycled. Toshiba is running full page color advertisements which pictures a park bench that has been made out of recycled toner cartridges. The captions states: “Turning old toner cartridges into environmentally friendly eLumber™. We are using this eLumber to build benches throughout the country. It’s just one of our pioneering environmental programs that results in zerowaste to landfills and zero thermal recovery.” The first page to the Micro Solutions Enterprises (www.mse.com) webpage presents the introduction of a new brand packaging displaying a swirling green leaf design. “After many years of success in establishing the MSE brand to be synonymous with quality, reliability, and brand dealer support MSE is refreshing their packaging and adding other new dealer benefits. The new packaging incorporates green aspects of the product and our industry. The green leaf packaging design highlights the role that our products play in reducing the environmental costs of printing.” SoyPrint (www.soyprint.net) has been pioneering their new green technology since late 2008. They “believe it is a perfect fit for their dealers and resellers who want to offer customers an even ‘greener’ cartridge solution. SoyPrint’s 2010 introduction of a new generation of toner, made in the United States, is made with U.S. grown soybeans. The resin for the toner has been tested by Beta Labs, and a bio content of 100% has been certified. SoyPrint is able to provide their dealers and resellers with another product offering to meet the demands of their environmentally conscious customers.” Evergreen, a Canadian not-for-profit organization “makes cities more livable by deepening the connection between people and nature, and empowering Canadians to take a hands-on approach to their urban environments has joined with Staples Advantage to help green schools and communities across the country. From April 1 to June 30, every sale of Staples Sustainable Earth Brand remanufactured toners through Staples Advantage Canada will see $1 donated to Evergreen to assist in this environmental effort. By purchasing a Sustainable Earth Brand toner, customers are being environmentally responsible by www.rechargeasia.com
choosing to use a remanufactured product.” Jadi’s (www.jadi.com.my) contribution towards environmental sustainabilit y includes: “In view of this global issue, Jadi has been actively pursuing innovative ways to minimize the environmental impact of printing. This includes developing a new technology to use palm oil-based derivatives as raw materials for polymer latex and resin, primary constituents used in producing chemical and conventional toners. The biobased derivative from palm oil will replace at least 25% of non-renewable petroleumderived monomers which are normally used in preparing the polymer latex and resin. Palmotone chemical toner shares their belief in how use of their product improves the environment. By using Palmotone chemical toner, you are investing in: • Planet – Reduces environmental footprint of your business, thus making your remanufacturing operations even greener. • People - Invest in a green toner. Invest in creating a better place for the community; • Product Quality - Achieve excellent print quality, comparable to petroleumbased toner, without compromising on the wellbeing of the environment; • Profile - Enhances corporate image by offering recycled cartridges filled with eco-friendly toner; • Premier Toner – Differentiate your business from others by offering the world’s best toner” The WalGroup website proclaims: “As each day passes, landfills continue to fill with discarded empty recyclable inkjet and toner cartridges. Here at WalGroup, we take discarded cartridges and give them new life!” Image Star’s website states: “Our Planet, Our Responsibility, Our Promise --Recycle your cartridges with ImageStar.” Future Graphics’ website announces that their “Kaleidochrome toner has a greener manufacturing process than other chemical toners.” These examples of the Green commitment being made and actively advertised to their buyers, distributors and users should be a wake-up call to your own company’s vision and marketing group. An increasing number of your direct and secondary buyers are becoming more self conscience about buying earth friendly products. By taking an active role in protecting and improving the environment, you may also be protecting and improving your company’s profitability.
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The Print Geography of China By: Ao Li, InfoTrends Ao Li is a student at Northeastern University and an intern at InfoTrends. She is a native Chinese speaker and comes from the city of Shenyang in northeastern China. InfoTrends recently completed “The 2011 China POD Market,” a multi-client study focusing on the traditional and digital production print markets in China. In this piece I’d like to provide a view of the size of the Chinese print market and show how it is split among the regions on the mainland. The Chinese Printing Industr y is comprised of four parts. According to the Printing and Printing Equipment Industries Association of China, there are about 106,400 printing enterprises in China, employing a total of 4.46 million workers. These enterprises generated revenues of 576 billion yuan in 2010, an increase of 12% compared to the previous year. Printing equipment manufacturers, of which there are about 750 in China, had revenues of 18 billion yuan in 2011, an increase of 20% over the previous year. There are about 250 producers of material for printing (plates, ink, etc.). These producers generated revenues of 37.3 billion yuan in 2010, up 12% from the previous year. Lastly, there are over 3,700 paper manufacturers in China. One important aspect of the Chinese
printing market is how it varies from region to region. There are six regions on the mainland (not including Hong Kong). In order of their printing market size, the regions are: • Pear l River Delta: L ocated in the southeastern part of Guangdong Province, the Pearl River Delta region includes the cities of Guangzhou, Shenzhen, and Dongguan. It is in the southernmost part of China, near Hong Kong. This is an area of rapid economic growth, with a very high GDP per capita. At 28.4% it has the largest share of Chinese printing revenue. It also is the home of four of the top ten printing companies in China: Geshan Yatushi Yinshua Co., Ltd. (Guangdong); Hongxing Yinshua Jituan Co., Ltd. (Guangdong); Lifeng Yagao Yinshua Co., Ltd. (Shenzhen); and Shenzhen Yutong Yinshua Gufen Co (Shenzhen). • Yangtze River Delta & East Coast: Located in the southeastern part of China, this area includes the cities of Shanghai, Zhejiang, and Jiangsu. This region has the fastest economic growth and the largest
The Print Geography of China
Source: The Printing and Printing Equipment Industries Association of China, summarized by PrintToday and with InfoTrends estimates on the border region areas 18
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total economy. At 25.4% the Yangtze River Delta & East Coast region has the second largest share of Chinese printing industry revenue. Dangnali Zhongguo (RR Donnelley China) is the top printer in the entire Chinese market with 2.52 billion yuan. It is headquartered in Shanghai. Four other printing companies from the top ten are located in this region including Shanghai Zijiang Qiyejituan Gufei Co., Ltd.; Shanghai Jielongshiye Jituan Gufen Co., Ltd.; Shanghai Yancaobaozhuang Yinshua Co.; and Yalongzhizhipin Co., Ltd. (in Jiangsu). • Bohai Region: Located between the Middle Region and the Northeast Region, the Bohai region includes the cities of Beijing, Liaoning, and S handong. It accounts for 22% of the Chinese printing market, not far behind the Pearl River Delta and Yangtze River Delta & East Coast regions. None of the top ten printing firms are located in this region. • Middle Region: Located to the north of the Pearl River Delta region, and to the west of the Yangtze River Delta region, the Middle region includes the cities of Hebei, Henan, and Shanxi. It accounts for 12.8% of the Chinese printing market. • West Region: Although the West region is the largest in terms of land mass and contains all of western China, it accounts for only 9.9% of China’s printing revenue. It has a large population and includes big cities such as Chengdu, Tibet, and Neimenggu, but there is less focus on printing. Despite
FEATURE ARTICLES this, the fourth largest printing company in China, Yongfa Yinwu Co., Ltd. is located in Chengdu. • Northeast Region: Located in the northernmost part of China, this region includes the cities of Haerbin, Jilin, and Changchun. It contributes the smallest amount of printing revenue (only 1.5%) of any of the regions. Most of the cities in the Northeast region are focused on heavy industry.
As you look at the map it becomes clear that the printing industry in China is concentrated in the coastal area from Guangdong Province to Liaoning Province. The printing industry in the Pearl River Delta, Yangtze River Delta, Southeast Coast Region, and the Bohai Region accounts for 75.8% of all the printing in mainland China. According to the State Statistics Bureau of China, the Chinese economy grew 10.3% from 2009 to 2010. During the period from 2006 to 2010, the economy grew by a 12.97% compound annual growth rate (CAGR). With this kind of growth comes opportunity and as the Chinese printing market expands it will also open up new opportunities for production digital print. This information regarding the print geography of China is drawn from the secondary research InfoTrends performed for its China POD study. The study also includes these other key components: (1) the results of 23 indepth interviews with Chinese print service providers; (2) additional interviews with industry professionals (including vendors and distributors); (3) market sizing and forecast for the production digital print market in China; and (4) InfoTrends’ assessment of the market opportunity for production digital print in China. If you are interested in more information on InfoTrends’ China POD study, please contact me (ao_li@infotrends.com) and I will put you in touch with an account representative.
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Green Practices, Green Product, Green Company By Julie Kim, ACM Technologies There are many reasons for a company to go green. Besides the most important benefit, which is preserving valuable natural resources, it also creates a competitive advantage for a company and makes it stand apart from others. When a company puts into action what they believe and say, it creates credibility. Adopting a green practice also builds a work culture that gives employees a sense of community and a “feel good” atmosphere because if your business cares about the environment, then more than likely, it also cares about the employee’s well-being. Approximatel y a year ago, ACM Technologies, Inc. took on the challenge of becoming a “greener ” company. It started with a group of employees that came together and created a Green Team to initiate the program. With the support of the management team, the team began evaluating simple changes that could be easily made and also, in turn, save the company money. Once ACM’s Green Team and game plan were established, they joined the Green Business Bureau (GBB). “ACM joined the GBB because it emphasizes the importance of recycling and reducing waste to preserve our environment. This was a great opportunity to demonstrate our commitment to being a green company, and lead by example for our customers and employees,” said Ben Lin, Executive Vice President at ACM Technologies. The GBB provides a list of initiatives a n d t o o l s t h a t c om p a n i e s c a n d o i n order to promote business practices and environmental responsibilities. Companies can also become green certified through the GBB after a certain number of initiatives have been completed. There are simple measures companies can take like adding in recycling bins, replacing disposable utensils with reusable versions, and printing doublesided when possible. Other items include replacing fluorescent light bulbs with energy saving bulbs, installing programmable thermostats, and installing water coolers instead of stocking water bottles. Ultimately, besides saving natural resources, the company will see financial benefits with these simple changes. Six months after the green project was launched, ACM received their Platinum 20
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Certification from the GBB. This is the highest level of Certification available from the GBB. But in addition to creating a greener work place, it also helps instill a culture where employees became more respectful about their surroundings and environment. There was a sense of pride within the company and many employees adopted the same practices within their own homes. D uring this same time, ACM was preparing to launch their new branded line of eco-friendly remanufactured toner cartridges, EcoPlus. Prior to its debut, ACM did quite a bit of research on what consumers were looking for in a green product. ACM found that before customers bought a green product, they wanted to know some specific things about the product: Is it really a green product, why is it green, is it recyclable, and what are the benefits to the environment. Consumers also want to know if there were cost benefits and long-term savings. A common misconception about green products is that it will not work as well a non-green product. It is important for any company looking to launch a green product to be able to address all these concerns up front. In addition, beyond looking at the product itself, consumers will also want to know about the company behind the product. They want to know if the company lives by the same standard and commitments of its products, and if the company lives by green practices as well. These were questions ACM would face and these were questions ACM could answer without hesitation, yes. Before the product development process, ACM searched for vendors that shared the same value and beliefs that this product would stand for, and could deliver a quality product. ACM also searched for the right packaging that would provide the smallest footprint possible. Even when it came to the design of the box, the company wanted to make sure that their core beliefs were written on it so that it reassured consumers the company did stand behind its product. “ACM is devoted to ensuring that the company, products, employees and suppliers follow socially responsible business practices,” said Ben. “EcoPlus is more than a product line. It is a belief that everything we build and sell should have a positive impact www.rechargeasia.com
on our society and our environment; it is our social responsibility.” When ACM launched EcoPlus back in October of 2011, the product line was well received by its customers. They were able to see the significant size difference of the box compared to other brands. The core values of the product and company was prominently displayed on the box. Each box was also branded with the company’s charity logo. ACM had created its own charity with the launch of EcoPlus to show its commitment towards social responsibility. With every purchase of an EcoPlus product, a portion of the proceeds is donated to charities in the areas of environment, education, poverty and healthcare. “Through EcoPlus, ACM is committed to environmental leadership in all of the company’s business activities from operations to product design and to recycling,” said Ben. “All EcoPlus products utilized recycled components and packaging material in order to reduce landfill waste and natural resource usage. In addition, EcoPlus follows strict environmental guidelines in its manufacturing to minimize pollution and waste.” The amount of green buyers in the market place is estimated to grow significantly over the next 5 years, but there are very specific things they look for in a green product and a green company. It does not take much money to start making changes in becoming a green company; it just takes time and effort. A company has to be willing and also has to have a team to push the efforts. But with patience and persistence, it is possible. After almost a year of implementing the green practices, ACM has seen growth in its EcoPlus product line, a significant change within the company, and most of all, higher employee moral. It does pay to be green.
FEATURE ARTICLES
A Cartridge’s Circle of Life By Betty Demarco Based on an article by Lezette Engelbrecht, www.itweb.co.za, 04/20/12 South Africa is moving towards responsible rec yc ling efforts of its toner and print cartridges. While the country is not a leader in recycling, it is good to know that it is taking steps in the right direction. With most companies moving into a paperless environment, statistics show that printing is still a viable industry. In 2011, hardcopy peripherals experienced a 0.7% yearover-year growth, the equivalent of 126 million units sold, according to IDC’s Quarterly Tracker. At its current rate, around 350 million cartridges are being disposed of every year. It is estimated that by the end of 2012, around 1.8 billion ink cartridges and 500 million laser cartridges will end up in landfills, according to print management company Preton. While remanufacturing is popular in South Africa, it does not solve the problem --- it only delays it, according to Gary Pickford, MD of Advanced Channel Technologies (ACT) in South Africa. As cartridges can only be re-used or re-filled two to three times, they eventually get disposed of as regular trash, and end up in landfills. Pickford estimates that about thirtyfive 40-foot containers of cartridges end up in landfills each month. The problem is not just the lack of land, but the chemicals that can be released into the ground from the remaining ink, toner, and the cartridge housing itself. Manufacturers and some form of legislation
need to work together in order to have an active recycling program. In Europe, the Waste Electrical and Electronic Equipment Directive was introduced in 2003, to ensure that manufacturers are recycling its products and to ensure that they are using less energy in producing their products. S outh Africa has a National Waste Management Strategy where one of its goals is to minimize waste and divert 25% of its waste away from landfills. It may be small but a step in the right direction. Another step is to implement the Waste Act where plans for e-waste management are to be set in motion by 2013 to 2014. Logistics and infrastructure also need to be developed in South Africa for a successful recycling plan. At the moment, there are not enough facilities for recycling. However, the Australian-based company, Close the Loop, will soon be setting foot in the countr y. Negotiations are on the way through Kamm Holdings to represent Close the Loop in South Africa. Close the Loop is a toner and ink cartridge recycler that converts these items into other products to serve a different purpose. For example, what was once a toner or ink cartridge is now a composite wood product that can be used to make outdoor furniture or cat scratching poles. Other products born out these are felt-tip pens and metal ingots.
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Keith Anderson, Executive Director of Kamm Holdings and Chairman of e-Waste Association of South Africa (eWASA), is actively communicating with printer manufacturers about the arrival of Close the Loop to the country. The companies already know about Close the Loop as they are already participating in its programs in the US and Australia, and they are looking forward to its arrival. Most printer manufacturers already have recycling programs in place. HP has its Planet Partners Program, which in South Africa is geared toward the small-medium, enterprise businesses and the public sector. What the program leaves out are the home-office consumers. Canon is considering Close the Loop in the very near future. Samsung contracts with electronics recycler Desco. Epson has a cartridge collection program, and Lexmark has Cartridge Recycling Initiative for Babies (CRIB), where a donation is made to Cotland’s Children’s Charity for each returned cartridge. Lexmark remains open to the possibility of using Close the Loop in the future. The challenge for manufacturers is to convert its current linear production model into a circular model, wherein the entire life cycle of the product is taken into consideration. From the initial purchase, to proper disposing, to what the product can be turned into after its life as a cartridge, making it come full circle.
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New Life for Toner Waste An Auckland, New Zealand based company, Toner Recycling (TRC), found an innovative way to recycle toner cartridges. While there is always an application for plastics and metals, toner waste has been pretty much a dead end, until now. With a commitment to put as little as possible back to the landfill, TRC owner, Wayne Grieve collaborated with Otaki based company Enviropaints to find a use for leftover toner. After many trials, Enviropaints was able to use toner waste, which is polymer based, a material suitable for commercial outdoor paints. The new recycled paint can be used in buildings, fencing, and covering graffiti among other applications. Enviropaints general manager, Peter Reid is very excited about this innovation which makes them the first in the world to come up with this product out of toner waste. "We are able to use the various toner colors to their maximum advantage, and have achieved our goal of creating a newlife paint through innovation. This of course has definite cost savings on our raw material, resulting in a sharper price to the end user without affecting the quality," said Reid.
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Hardcopy Peripherals Market in Central and Eastern Europe Driven by Laser Devices in 2011 but Slightly Down Overall The Central and Eastern European (CEE) hardcopy peripherals market (HCP) recorded a 1.5% year-on-year decline in unit terms in 2011, while increasing 0.6% in revenue terms. According to fresh data from market research and advisory company IDC, 8.63 million units were shipped on the CEE HCP market last year with a total value of $2,013 million. IDC expects total CEE market growth in 2012 to be slightly below 4% in volume and around 2.5% in value. Market growth will be driven primarily by increasing demand for multifunction peripherals (MFPs), both inkjet and laser, and devices based on color laser technology. IDC does not expect the CEE market to reach pre-crisis levels (prior to 2009) in the next two or three years. “The market stagnation in 2011 can be attributed primarily to unfavorable economic conditions, as both businesses and consumers were rather cautious about spending. In addition, high growth rates in 2010 were attributable to most markets expanding after a severe decline during the 2009 crisis, which hit CEE heavily,” says Mitri Roufka, research director with IDC CEMA’s Imaging & Hardcopy Devices Department. The seven largest country markets in the CEE region posted mixed results in 2011. Russia, CEE’s largest HCP market (accounting for 48% of total CEE shipments and 47% of revenue), recorded only marginal growth of 1% in unit terms. Shipments to Poland declined by 3.2%; the Ukraine market fell by 2.6%; and the Romania market declined 1.6%, while the Czech Republic and Hungary were up 2.8% and 1.3%, respectively, and Kazakhstan grew strongly by 13.7%. Other countries in the region – Slovakia, Bulgaria, Croatia, Slovenia, and Belarus – all showed significant declines in their HCP markets last year. From the technology and product point of view, the inkjet segment shrank by 11.2% year on year across CEE and was responsible for the overall decline of the market in 2011. Meanwhile, the laser segment continued to perform well, expanding 7.9% in volume and 4.7% in value compared to the previous year. This was primarily due to a strong preference for laser devices in Russia, where 64% of all shipped imaging devices are laser-based. The share of laser technology in other key CEE markets – including Poland, the Czech Republic, Hungary, Romania, and Slovakia – also increased significantly in the past few years, exhibiting combined growth from 30.9% in 2009 to 39.9% in 2011. “It is interesting to note that, for the second consecutive year in CEE market history, shipments of laser devices exceeded those of inkjet devices,” says Roufka. “Laser is the preferred technology in most organizations in CEE, although a correlation exists between company size and preferred printing technology: The smaller the company, the higher the share of inkjet printers it is likely to have. HP, Canon, and Epson were the top three vendors in the inkjet segment in CEE in 2011, with a combined 95% share of all inkjet shipments. In the laser segment, HP, Samsung, and Canon were the top three vendors in terms of unit share, while HP, Xerox, and Canon led in terms of revenues.
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ITEX 2012 Received Resounding Success in Las Vegas Thousands of dealers, resellers, MSPs, VARs, distributors, vendors and OEMs gathered last Tuesday, April 17 through Thursday, April 19 at The Mirage in Las Vegas, Nevada for the 12th annual ITEX National Expo & Conference. The feedback from attendees and exhibitors were overwhelmingly positive for both the Expo Floor and the Conference program.
“We thank our presenters who delivered a stellar conference program, as well as our sponsors and exhibitors who provide the much needed technologies, services, and solutions to help our attendees do their job more effectively and grow their profitability,” said Wendy Loew, ITEX Event Director. “Attendees were enthusiastic about the knowledge and experience they gained in interactive workshops, conference sessions and on the Expo floor. We appreciate the industry's support and taking time away from their dealerships and offices to participate.” The event led off with Pre-Conference Workshops on Tuesday that addressed such issues as “How to Sell & Market Cloud Solutions,” “12 Critical Steps to Evolve Your Sales Model to Meet Today's Business Climate,” and “New Trends in Technology: Moving Beyond MPS.” These workshops were attended by industry professionals and presented by channel experts as well as dealership executives. ITEX officially opened on Wednesday, April 18 with a standing room only crowd for conference sessions in five tracks: Interactive IT, Sales & Marketing, Service & Supplies, Document Solutions, and Hybrid & Beyond. Special highlights of the conference program included the MPS Strategy Forum, which offered attendees two days of sessions presented by leaders in the industry. Speakers offered insight on actionable formulas and strategies for 24
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companies to close print management contracts and to leverage MPS for higher profits. In addition, a ne w Managed Services Strategy Forum offered insight on the viable opportunities found in this market, presented by leading experts in this important initiative. “I felt that this event allowed me to better understand MPS and meet influential personnel that can assist me in my own role,” said Scott Guckenberger, Metrix LLC. “West Point Products appreciated the opportunity to provide leading MPS dealer education at ITEX this year. The ITEX show is also an excellent venue to interact with customers and key business partners,” stated Ray Loisel, West Point Products. With its best-in-class exhibits, the Expo drew a huge crowd as attendees eager ly waited for the show to open. Over 130 exhibitors showcased document management, MPS, managed services, office & imaging equipment, innovative software, workflow management tools and much more. Enhancements to the 2012 show floor included the imageSource Live Theater featuring presentations throughout the day as well as the Managed Services Pavilion. In addition to the opening of the Expo on Wednesday, attendees enjoyed imageSource magazine's Perfect Image Awards presented annually to select dealerships that have provided superior office solutions. This year’s Dealer of the Year award went to Marco; others recognized across various categories included Flo-Tech, Thermocopy, FlexPrint, ProSource, Modern Office Methods, Coordinated Business Systems and Impact Networking. “Presenting our 2012 Perfect Image Awards to these outstanding dealerships is an honor,” said Sand Sinclair, ITEX C o n f e r e n c e D i re c t o r a n d E d i t o r o f imageSource magazine, who presented each award from the Live Theater. “I congratulate them all, and thank the members of our Advisory Council who helped research and qualify this year's recipients.”
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The buzz of the event had attendees alert and ready to network with old business partners and new connections as well. Crowds attended the ITEX Welcome Reception on Wednesday evening and reconvened for a Networking Breakfast on the Expo Hall floor first thing Thursday morning. According to Brett Smith, Superior R e p ro g r a ph i c S e r v i c e s , I n c . , “ I T EX provides a platform from which to obtain a meaningful understanding of the state of our industry and how to be a player.” “This is my fifth year at ITEX and it has changed the way we do business. The power hours are phenomenal. The expo floor is phenomenal. This is a great experience and I recommend it to all dealers,” said Daniel Bombard, Yuma Office Equipment. Bill Gates, Epson America, Inc. reported, “This is our third consecutive year at ITEX. There is a lot of enthusiasm with resellers visiting our exhibit and wanting to know about the latest technologies to help grow their business. Well organized and attended. We've already signed up for next year.” “Attendance was stupendous. The best ITEX show since the beginning,” stated Gene Fontana, Royal Imaging International. “ITEX was a great opportunity for GreatAmerica to spend time with existing customers and meet new ones. Many of our dealers gained great insights into the latest evolutions in MPS and the exciting new world of Managed Network Services,” stated David Pohlman, GreatAmerica Leasing Corp. “I was very pleased with the new format of the show. The education sessions were well attended and the first day of the show floor was very busy. All in all the show exceeded my expectations,” said Matt McLeish, PartsNow! LLC. To see a recap of the 2012 event, visit www.itexshow.com
FEATURE ARTICLES
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Office Imaging Industry Shipments Getting Stronger GE Capital’s Office Imaging team noted that total OI industry unit shipments are expected to grow 3% this year, with the fastest-growing industry segment being value-added devices paired with services and supplies. Sales of color office imaging devices are showing more modest growth, while sales of black-and-white ones are declining. The two major types of value-added programs, basic print ser vices (BPS) and managed print services (MPS), are expected to grow strongly through 2015. BPS refers to basic print services plus usage assessment, reporting and optimization. MPS encompasses multi-function devices, service and supplies, which are typically packaged together as multi-year contacts with consolidated fleet billing and remote monitoring. “The improving economic environment in the U.S. is likely to spur businesses to make new and replacement equipment purchases,” said Glen Clark, vice president and general manager of GE Capital’s Office Imaging business. “As MPS in particular continues to grow strongly, vendors are also expanding into adjacent IT services to offer end users a one-stop shop.”
Australia and New Zealand Printer Sales Survive a Tough 2011 The overall Australia and New Zealand (ANZ) printer market experienced a flat year with approximately 2.6 million boxes sold in 2011; a similar total achieved in 2010. The slow printer sales (laser printers and copiers along with inkjet printers) were partly a result of earthquakes in New Zealand and the Tsunami in Japan. Weak consumer and business sentiment as a consequence of the global economic outlook exacerbated by European sovereign debt issues and the impending introduction of a carbon tax in Australia also had an impact. “This was further compounded by device model transition activities, a strong Australian dollar, natural disasters in Thailand, and aggressive price competition among vendors” said IDC Market Analyst, Arunachalam Muthiah. During the challenging year, Fuji Xerox (FX) outshined other top printer vendors by targeting a lower device speed range with aggressive pricing and achieved 5%
unit market share, an increase of 2% from 2010. Other major vendors such as HP, Canon, Brother and Epson maintained their market share (as per the table below) in the overall ANZ printer market with HP being the dominant vendor. “Despite weak demand in purchasing printers by consumers, the slight increase in commercial and government spending compensated some of the drop in total printers sold," said IDC Market Analyst, Cheryl Looi. IDC believes that most vendors will recover from production issues caused by the natural disasters in 2011 by the first quarter of 2012 and expects an increase of 5% in overall printer sales next year. “We expect multifunction inkjet printers and colour lasers to drive printer sales in 2012. Aggressive price competition and more product refreshes will definitely continue as print vendors attempt to increase market share, ultimately benefiting end users,” added Looi.
Top 5 2011 ANZ Print Vendor Overall Market Share (in Units): HP
36%
Brother
18%
Canon
Epson
Fuji Xerox Others
20% 11% 5%
10%
**Source: Australia and New Zealand Quarterly Hardcopy Peripherals Tracker **Overall ANZ Printer Market includes Single and Multifunction Inkjet and Laser Printers
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The Top 15 Asian Nations by Facebook Users By Curt Keller Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Mr. Keller remains f iercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Mr. Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a three-person operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath.net. A vocal advocate for good, industry-wide email marketing practices and standards, Mr. Keller is a regular blogger for Allbusiness.com and Imediaconnection.com. A recent comprehensive survey by Social Bakers reveals some surprising facts about the penetration and usage of Facebook among Asian social network enthusiasts. Given that even after the upheaval caused by the Timeline format update Facebook Fan Pages are still one of the most effective social media channels to engage your digital printing technolog y and consumables customer base, these figures can help guide your online marketing strategy. There are some extremely interesting statistics to be found on this list. While 12 nations increased in Facebook usage, with South Korea leading the pack with a stunning 60.7% in just the last three months, V ietnam, S ingapore, and Bangladesh actually lost users. Bangladesh does lead the group in percentage of male users with a mere 23% being female, in sharp contrast to New Zealand’s 55% female Facebookers. The rabbit traveling along the demographic snake is most evident in Vietnam where an incredible 72% of Facebook users are under the age of 25, compared with just 23% in Japan where more than 38% is 35 or older! The percentage by total population is also somewhat unexpected, as in the case of Singapore where more than 55% of the total population has a Facebook account, compared with just 1.6% in Bangladesh. Here is the complete statistical breakdown by country. 1. India - World ranking 2nd. Fa c e b o o k u s e r s 45,868,120. Change in the last 3 months: Increase 4,465,700. Percentage of change 10.79%. Percentage of total population 3.91%. Males 73%. Females 27%. Ages 13-15 4%. Ages 16-17 8%. Ages 18-24 48%. Ages 25-34 28%. Ages 35-44 7%. Ages 28
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45-54 3%. Ages 55-64 1%. All other ages 1%. 2. Indonesia Wo r l d r a n k i n g 4th. Facebook users 43,514,840. Change in the last 3 months: Increase 1,737,600. Percentage of change 4.16%. Percentage of total population 17.91%. Males 59%. Females 41%. Ages 13-15 12%. Ages 16-17 16%. Ages 18-24 41%. Ages 25-34 21%. Ages 3544 6%. Ages 45-54 2%. Ages 55-64 0%. All other ages 2%. 3. Philippines Wo r l d r a n k i n g 8th. Facebook users 27,934,000. Change in the last 3 months: Increase 905,300. Percentage of change 3.35%. Percentage of total population 27.96%. Males 48%. Females 52%. Ages 13-15 8%. Ages 16-17 11%. Ages 18-24 39%. Ages 25-34 24%. Ages 35-44 10%. Ages 45-54 5%. Ages 55-64 2%. All other ages 1%. 4. Thailand Wo r l d r a n k i n g 1 6 t h . Fa c e b o o k users 14,288,320. Change in the last 3 months: Increase 1,012,120. Percentage of change 7.62%. Percentage of total population 21.52%. Males 48%. Females 52%. Ages 13-15 11%. Ages 16-17 10%. Ages 18-24 34%. Ages 25-34 29%. Ages 3544 11%. Ages 45-54 4%. Ages 55-64 1%. All other ages 1%. 5. Malaysia Wo r l d r a n k i n g 1 7 t h . Fa c e b o o k users 12,457,560. Change in the last 3 months: Increase 397,220. Percentage of change 3.29%. Percentage of total www.rechargeasia.com
population 47.62%. Males 53%. Females 47%. Ages 13-15 10%. Ages 16-17 10%. Ages 18-24 34%. Ages 25-34 28%. Ages 3544 11%. Ages 45-54 4%. Ages 55-64 1%. All other ages 1%. 6 . Ta i w a n Wo r l d r a n k i n g 1 8 t h . Fa c e b o o k users 11,949,380. Change in the last 3 months: Increase 350,880. Percentage of change 3.03%. Percentage of total population 51.90%. Males 51%. Females 49%. Ages 13-15 7%. Ages 16-17 7%. Ages 18-24 27%. Ages 25-34 34%. Ages 35-44 17%. Ages 45-54 6%. Ages 55-64 2%. All other ages 1%. 7. Australia Wo r l d r a n k i n g 1 9 t h . Fa c e b o o k users 10,888,820. Change in the last 3 months: Increase 167,800. Percentage of change 1.57%. Percentage of total population 51.21%. Males 46%. Females 54%. Ages 13-15 6%. Ages 16-17 6%. Ages 18-24 24%. Ages 2534 26%. Ages 35-44 17%. Ages 45-54 11%. Ages 55-64 6%. All other ages 4%. 8. Japan - World ranking 25th. Fa c e b o o k u s e r s 8,002,480. Change in the last 3 months: Increase 1,736,040. Percentage of change 27.70%. Percentage of total population 6.31%. Males 55%. Females 45%. Ages 13-15 1%. Ages 16-17 2%. Ages 1824 23%. Ages 25-34 36%. Ages 35-44 23%. Ages 45-54 11%. Ages 55-64 4%. All other ages 1%. 9. South Korea - World ranking 2 6 t h . Fa c e b o o k users 6,697,900.
MARKETING Change in the last 3 months: Increase 2,526,200. Percentage of change 60.56%. Percentage of total population 13.77%. Males 58%. Females 42%. Ages 13-15 4%. Ages 16-17 7%. Ages 18-24 39%. Ages 2534 27%. Ages 35-44 13%. Ages 45-54 7%. Ages 55-64 2%. All other ages 1%. 1 0 . Pa k i s t a n Wo r l d r a n k i n g 27th. Facebook users 6,547,500. Change in the last 3 months: Increase 658,920. Percentage of change 11.19%. Percentage of total population 3.69%. Males 69%. Females 31%. Ages 13-15 5%. Ages 16-17 9%. Ages 18-24 51%. Ages 25-34 26%. Ages 35-44 6%. Ages 45-54 2%. Ages 55-64 1%. All other ages 0. 11. Hong Kong - World ranking 40th. Facebook users 3,730,280. Change in the last 3 months: Increase 62,820. Percentage of change -1.66%. Percentage of total population 52.62%. Males 48%. Females 52%. Ages 13-15 6%. Ages 16-17 6%. Ages 18-24 26%. Ages 25-34 33%. Ages 35-44 16%. Ages 45-54 8%. Ages 55-64 3%. All other ages 3%. 12. V iet nam Wor ld ranking 43rd. Facebook users 3,523,380. Change in the last 3 months: Decrease 83,840. Percentage of change -2.32%. Percentage of total population 3.93%. Males 54%. Females 46%. Ages 13-15 4%. Ages 16-17 8%. Ages 18-24 60%. Ages 25-34 23%. Ages 35-44 3%. Ages 45-54 1%. Ages 55-64 0%. All other ages 0. 13. Singapore Wo r l d r a n k i n g 54th. Facebook users 2,593,780. Change in the last 3 months: Decrease 67,340. Percentage of change -2.53%. Percentage of total population 55.17%. Males 50%. Females 50%. Ages 13-15 5%. Ages 16-17 6%. Ages 18-24 25%. Ages 25-34 32%. Ages 35-44 18%. Ages 45-54 8%. Ages 55-64 3%. All other ages 2%. 14. Bangladesh - World ranking 55th. Facebook users 2,545,820.
Change in the last 3 months: Decrease 293,020. Percentage of change 13.01%. Percentage of total population 1.61%. Males 77%. Females 23%. Ages 13-15 4%. Ages 16-17 8%. Ages 18-24 50%. Ages 2534 29%. Ages 35-44 6%. Ages 45-54 1%. Ages 55-64 1%. All other ages 0. 15. New Zealand - World ranking 58th. Facebook users 2,151,820. Change in the last 3 months: Increase 50,000. Percentage of change 2.38%. Percentage of total population 51.07%. Males 45%. Females 55%. Ages 13-16 7%. Ages 16-18 7%. Ages 18-25 24%. Ages 25-35 23%. Ages 35-45 17%. Ages 45-55 12%. Ages 55-65 7%. All other ages 4%. Facebook is Asia’s fourth largest “country” with a population which exceeds all in the region except China, India, and (just barely) Indonesia. Facebook had barely 50 million users at the beginning of 2010 and is now well over 200 million and continuing to rise overall. With these numbers, Asia has by far eclipsed the United States in total number of users and with the general growth rate still trending up, it is very feasible to expect that sometime in 2013, Facebook could hit the 300 million mark. Successful Asian social media marketers have learned early on that there is no “one size fits all” strategy to reach Facebook users in the region as unlike the USA the social networkers are far less homogeneous in culture and language. Social media marketers should never look at the Asian market as a whole as countries such as New Zealand and Bangladesh could hardly be more different from each other, with the rest of the nations fitting in somewhere in between. Asia will always be a region comprised of a multitude of standalone markets with their own individual prerequisites, requirements, and preferences. In order to guarantee success in your digital printing technolog y and consumables marketing, your Facebook presences should reflect that reality. Instead of creating a single master Fan Page for all your social networking interactions, an approach which allows users to gravitate to their own national subgroupings is highly recommended and should bring greater, and more targeted, response.
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COMPANY CLOSE-UP
Print Cartridge Factory on its Way in Ethiopia Premium Print Plc., has plans underway to expand its current operations, to build a factory for its growing cartridge remanufacturing business. Currently, Premium Print is renting a space in the Nazreth Building on Haile Gebrselassie Street, producing 200 cartridges monthly. The new factory is expected to bring up that number to about 3,000 cartridges per month. A subsidiary of EC Solutions Ltd., a UK-based company, Premium Print imports empty cartridges from Europe and the US, to be remanufactured for the Ethiopian market. With the new factory, they are planning to supply other East African countries. Ethiopia used to import cartridges. Premium Print is the first local company to produce remanufactured cartridges at affordable prices.
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Two Franchisees Leave UK’s Cartridge World UK’s Cartridge World confirms that two franchisees have left the franchise to start companies of their own. Urmston and Pudsey are the two franchisees that have left and are now going by a new name; they are Manchester and Most Office Supplies, respectively. The change took effect on April 1, 2012 for Most Office Supplies, while Manchester Cartridges changed their name on April 5, 2012. Manchester Cartridges prides itself of its reputation in the industry for over ten years, and it promises to be a more service oriented company, offering same-day delivery for orders within the Manchester area. On the other hand, Cartridge World sales have grown due to the Cartridge World Business Direct model the company has employed. With the additional funding it received in 2011, the company plans to improve on its consumer offering both on product and service that will prove valuable to the consumer and its franchisees. Cartridge World is the UK’s leading printer cartridge specialist, with over 200 UK business franchises and 1,600 worldwide and remains at the forefront of cartridge retailing. We pride ourselves on our excellent product, service and value delivery to our customers delivered through the franchisee. We will continue to work constructively with our franchisees for the joint benefit of our customer, our franchise owners and Cartridge World.
MSE Releases New Imaging Supplies Catalogue Micro Solutions Enterprises (MSE), the industry leader for Intelligently ReEngineered™ cartridges, is pleased to introduce its new MSE brand catalogue which will ser ve as a comprehensive resource for any MSE customer. The catalogue includes a thorough overview of MSE’S patented technologies, test protocols, green and quality initiatives, and signature products. The timing of the catalogue launch was designed to coincide with the introduction of the new MSE brand packaging that was introduced in late March. This catalogue will help dealers clearly communicate M S E ’s d i f f e r e n t i a t i n g f e a t u r e s t o prospective buyers. Says Luke Goldberg, SVP MSE Global of the new catalogue, “it ’s the perfect counterpart to our new packaging both thematically and stylistically. Our aim is to make a catalogue that’s not just a listing of product numbers, but to make it an essential reference point for all things MSE. In this latest version we added more benefits such as a cross reference guide allowing dealers to reference OEM part numbers and printer model to the accompanying MSE part number. There are
many more features to this new catalogue, we invite new and prospective customers to ask for one and allow our sales staff to navigate you through it.” MSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” as applied to remanufactured printer consumables which is a protocol that employs patented technologies, proprietar y processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess, MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania. For more information about MSE, please visit: www.mse.com
MSE Appoints Todd Turner as Marketing Director Micro Solutions Enterprises (MSE), the industry leader for Intelligently ReEngineered™ cartridges, announces the addition of Mr. Todd Turner as Director of Marketing. Says Luke Goldberg, SVP MSE Global of Todd’s hiring, “Todd has over 14 years of experience in the aftermarket imaging supplies business. He will bring invaluable insight to our team and help better communicate our value to new and prospective customers in the US and 30
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globally.” Says Todd Turner of his appointment, “MSE has been at the forefront of US remanufacturing for almost two decades. I look forward to being part of a great team with vision and a solid commitment to the industry. I also look forward to helping articulate MSE’s message of Intelligent Re-engineering to qualityconscious customers everywhere.” For more information about MSE, please visit: www.mse.com
MARKETING
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NEW PRODUCTS EXPRESS
Clover Announces New Toner Cartridge The monochrome toner cartridge is said to have a page yield of 17,000 at five percent coverage, and is compatible with OKI B6300, B6300DN and B6300N printers. Clover describes its toner cartridges as being “designed, engineered, and manufactured to meet or exceed OEM specifications for performance and page yield.” For more information about Clover’s products, visit the website: www.clovertech.com
Faroudja Offers Toner for the Canon ImageRunner 3220 Faroudja Toner has released color toner for the Canon ImageRunner 3220. Both bottles and 10 kilogram (22 pound) bags are sold for all four colors. “We have been in business for seven years and are still going strong. A big part of the reason is our toners always work,” explained President Phil Faroudja. “We feel our customers will love the quality of the Canon IR 3220 toner.” Smartchips are required for the 3220, which Faroudja supplies. A drum is also available. Faroudja Toner additionally stocks color toner for Xerox Phaser, Hewlett-Packard, Minolta QMS and supplies a wide range of parts and recharging tools. For more information about Faroudja Toner, please visit: www.faroudjatoner.com
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Color Imaging Launches New Compatible Canon Black Toner Cartridges
Color Imaging revealed that in addition to the black cartridges, it is also developing colour alternatives for the same printers. The cartridge, set to replace the Canon GPR-33, features “outstanding speed and efficiency” in addition to the features of the devices which “meet the needs of large workgroups that demand robust performance”. The two imageRUNNER ADVANCE devices have output speeds of 65ppm in
monochrome and 60 ppm in colour, with single pass duplex scanning at speeds of 200 ipm using duplex printing at a resolution of 300 dpi in monochrome. The company noted that the cartridges can be ordered from its online store. For more information, please visit www.colorimaging.com.
MSE Announces Availability of Extended Yield Cartridges for the M602/603 Printers Micro Solutions Enterprises (MSE), the industry leader for Intelligently ReEngineered cartridges, announced that its re engineered replacements for the CE390X and 390XX are now cross compatible with the M602/603 printers released in Sept. 2011. This is very exciting for any dealer selling transactionally or MPS since these new printers can now be serviced not only with OEM matching 24,000-page-yield cartridges but also with 40,000-page MPS engineered version that will work in the M4555MFP, M602 and M603. Says Luke Goldberg, SVP MSE Global of the release, “Whenever we can come to market quickly with a solution that narrows the OEM window where they normally enjoy 100 percent share it is a huge win for MSE and our dealers. In these scenarios www.rechargeasia.com
we are truly competing for the market we should all seek; that is the OEM customers who are paying a premium for their cartridges and are seeking true OEMquality alternatives.” MSE believes these printers will be very popular going forward as they are replacing the workhorses of the P4015/P4515 family. MSE will also shortly be releasing standard and extended yield offerings for the M601 printers which will take the CE390A and CE390AX cartridges.M601 printers which will take the CE390A and CE390AX cartridges.
NEW PRODUCTS EXPRESS
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UNINET X GENERATION COLOR TONER & COMPONENTS FOR USE IN HP LASERJET PRO 400, 300 MFP M375, 475, 451 L o s An ge l e s , CA - U n i Ne t p ro u d l y announces the launch of X Generation® color toner and components qualified for use in the HP Laserjet Pro 400, 300 M375, 475, 451 color MFP laser printer. The latest HP color laser printer, the Laserjet Pro 400 Color Printer M451nw, is actually based on the popular HP CP2025 print engine. This new 21ppm engine is a 4-in-1 laser printer with copying, printing, color scanning, and faxing features. The M451 features some minor upgrades from the CP2025, including a faster engine processor and the ability to print from mobile devices. All other specifications remain the same. As usual, this printer also features a series of new cartridge part numbers. The black cartridge comes in standard and high yield versions (CE410A rated at 2,200 pages, CE410X rated at 4,000 pages). The color cartridges come in only one yield, 2,600 pages (CE411A/CE412A/CE413A). UniNet is offering a complete solution of products for use in this engine. Also offered are conversion end caps that will allow the remanufacturer to convert a CP2025 cartridge to use in this new printer. There is no need to wait until empties for this engine become available, and remanufacturers can start remanufacturing these cartridges today.
UNINET ABSOLUTE BLACK TONER & COMPONENTS FOR USE IN PANASONIC KX MB 2000, 2010, 2025, 2030 Los Angeles, CA - UniNet launches the 34
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release of Absolute Black® toner and key components qualified for use in the Panasonic KX MB 2000, 2025, 2010, 2030 monochrome MFP laser printer. This small footprint MFP features printing, color scanning and copying, rated at 24ppm. Priced at only USD$129, this MFP is a good option for value minded users. The toner cartridge is good for 2,000 pages, and can be easily refilled by any remanufacturer. The drum unit is currently under development.
UNINET ABSOLUTE COLOR TONER & COMPONENTS FOR USE IN XEROX PHASER 6000, 6010 & WORKCENTRE 6015 MFP L o s An ge l e s , CA - U n i Ne t p ro u d l y announces the launch of Absolute Color® toner and components qualified for use in the Xerox P haser 6000, 6010 and WorkCentre 6015 MFP printer series. This small printer and companion MFP feature print speeds of 15ppm in black, and 12ppm in color. The WorkCentre 6015 includes copying, scanning and email functions. Toner cartridges are rated at 2,000 pages for black and 1,000 pages for color. The OEM cartridges can be easily refilled and reused making this an ideal cartridge for those that can collect the empties.
UNINET ABSOLUTE COLOR TONER & COMPONENTS FOR USE IN DELL 1250 Los Angeles, CA - UniNet introduces Absolute Color® toner and components qualified for use in Dell 1250 color printers. Dell has released the world’s smallest laser color printer in its class, the new Dell 1250c, rated at 12ppm in black, and 10ppm in color. This printer actually features an LEDbased print engine with a drum and fuser rated to last the life of the printer. The only www.rechargeasia.com
component the user will ever need to replace is the toner. OEM cartridges are supplied in two versions, a 700-page cartridge (black and color), and a 1,400-page color and 2,000page black cartridge. Both low yield and high yield cartridges use the same molded plastics, allowing remanufacturers to convert the low yield cartridges to high yield versions. Refilling these cartridges is a simple process, just adding toner and a new chip, and therefore presents a real profitable opportunity for remanufacturers to gain some market share.
For further information, please contact UniNet at + 1 (424) 675-3300 or visit www.uninetimaging.com
Color Imaging Release Canon C7065 Black Toner Cartridge Color Imaging, Inc. introduced a 100% new compatible black toner cartridge, for the Canon iR ADVANCED C7055/C7065 and the color cartridges are in development. This Canon GPR-33 with outstanding speed and efficiency, the imageRUNNER ADVANCE C7055/C7065 model meets the needs of large workgroups that demand robust performance. The imageRUNNER ADVANCE C7055/C7065 model delivers output speeds of up to 65 ppm in b&w and 60 ppm in color, and single pass duplex scanning at speeds of up to 200 ipm (duplex, 300dpi, b&w) The black cartridge can be ordered now by contacting Color Imaging, Inc. They can also be ordered from Color Imaging’s online store by customers who have registered. Specials, products coming soon and catalogs are also available on the site.
NEW PRODUCTS EXPRESS
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Static Control Wins Patent The United States Patent and Trademark Office (USPTO) recently issued a patent number for a modification of a printer cartridge’s “‘circuit holding structure’” which will allow it to hold a “‘replacement electronic circuit’” hence it could allow the cartridge to be used in a compatible printer. This may indeed ruffle some feathers, as Static Control has been battling with Lexmark and Samsung in recent years over their cartridge structure and firmware. To
this day on their website, Static Control has images for each company encouraging consumers to “ Say ‘No’ to Any Upgrade”. More specifically, the patent which was obtained by Lynton Burchette and William E. Thacker, says that the process involves: “‘replacing the electronic circuit with a replacement contact element; forming a replacement circuit holding area by removing at least a portion of the imaging cartridge; and attaching a processing unit
to the imaging cartridge at the replacement circuit holding area, wherein the processing unit is communicatively connected to the replacement contact element.’” This may lead to some interesting developments in third-party cartridge design. Lexmark denies the allegations that the chip which is part of Lexmark cartridges does not allow refilling. Lexmark has stated repeatedly that the only cartridges it blocks are those which are manufactured illegally.
About Static Control Static Control is the global leader in aftermarket imaging and remanufacturing technology. Offices are located worldwide and all research, development, manufacturing and engineering takes place at their Sanford, North Carolina, USA world headquarters. Currently, Static Control manufactures in-house over 10,000 imaging products and supplies over 15,000 imaging products to the aftermarket industry. For more information regarding this and other Static Control projects, visit: www.scc-inc.com or www.scceurope.co.uk
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OEM UPDATE
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OEM UPDATE
Konica Minolta Introduces PageScope Mobile Android App for Mobile Connectivity Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announces the availability of PageScope Mobile Android App version 1.0. Connecting the awardwinning line of bizhub® multifunctional products (MFPs) with Android mobile devices, the PageScope Mobile App is available for free download from the Google Play Store and supports Android devices with Android OS 2.2, 2.3, 3.1 and 3.2. PageScope Mobile is an application that connects a bizhub MFP with an end-user’s mobile device to browse, read and instruct printing of select documents and images. With the launch of the PageScope Mobile Android App, Konica Minolta continues to support today’s mobile professionals by now connecting their Android devices with bizhub MFPs to wirelessly print documents, emails and web pages held on their mobile devices. Scan jobs can also be initiated from mobile devices using the new app, and secured printing environments can be initiated with user authentication accessibility. “Konica Minolta is committed to continue offering innovative solutions that fulfill the diverse needs of today’s professionals with accessibility to their document management solutions where and when they need it,” said Kevin Kern, Senior Vice President, Marketing, Konica Minolta Business Solutions U.S.A., Inc. “With the further growth of mobilization, the PageScope Mobile Android App is another example of how customers can count on Konica Minolta for the enhanced solutions they need to remain competitive, flexible and productive.” The Konica Minolta PageScope Mobile Android App can be connected with external cloud services such as Evernote or Google Docs enabling download of stored data from cloud services directly to mobile devices and then to print by bizhub MFP. 38
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Oki Launches New Printer for Fast, Vibrant and Affordable Colour Printing Oki Data Australia, a global manufacturer of business range printers and copiers, has launched the C831 colour printer, the smallest A3 colour printer on the market ideal for small to medium businesses or workgroups looking for fast, in-house, high quality, high volume, print on demand capabilities. Offering robust and superb colour print quality, the C831 is built on tried and tested LED technology as well as long life features, including 10,000 page toners and 30,000 page drums which also result in less waste and packaging. Key product features include: • Outstanding A4 print speeds of up to 35ppm in high definition colour. Even in A3, it still prints at a highly capable 20ppm. • A range of energy and cost saving functions to reduce your total cost of ownership, improving efficiency and productivity. • ProQ2400 multi-level output quality, 1200 x 600dpi print resolution. • Enhance setting guarantees sharp, clear and vibrant photo-like pictures. The C831 provides complete flexibility, enabling users to print on a wide range of media sizes, formats and paper weights. Documents can be any size from A6 postcards, right the way up to A3 and beyond to 1321mm banners. It handles paper weights from as light as 64 to as heavy as 256gsm, and it has a standard 400-sheet paper capacity that can be expanded 1,990 sheets for more printing with fewer interruptions. A range of software utilities are also available helping users to print in an efficient, productive and professional manner, improving business presentations and versatility through superior print management and output. These features include: • Template managers. • Print job accounting features. • PrintSuperVision enables monitoring, repor ting and managing networked printers in real-time. • Colour Access Policy Manager controls and monitors user access rights. • Optional Print Release Function manage and control printer usage via a www.rechargeasia.com
smart card reader, ideal for communal printing areas. • Secure Print enables PIN number protected printing of confidential documents using the numeric keypad. In addition, an optional interface allows users to connect to Secure Print release card solution, making it possible to manage printing within your organisation through the use of smart cards which are swiped by a user to release their print job. • Mobile Printing - using readily available software and apps, such as reprint, and Cor tado Workplace, users c an now print directly from their iPad, iPhone or smartphone to a range of high definition printing devices. The C831 comes with automatic two-sided printing as standard helping businesses to reduce paper usage and save money. A useful Deep Sleep function also helps to reduce energy consumption. Technology specs include 256MB RAM, expandable to 768MB, an optional 16GB SDHC memory card, and a powerful 800MHz processor as standard, enabling users to work with large and complex documents as easily as small and simple ones. Jeremy De Silva, Product Marketing Manager, Oki Data Australia, said, “The C831 printer follows our long tradition of providing print solutions that are intelligent, cost-effective, environmentally friendly and very fast, bringing affordable high quality colour printing to a wider range of businesses. The new device takes cost and performance to a new level combining the smallest footprint with unrivalled total cost of ownership. “A t t h e s a m e t i m e , t h e p r i n t e r incorporates manufacturing processes to the highest standards of quality and technology as well as a guaranteed threeyear warranty.”
OEM UPDATE
HP Introduces More Eco-Friendly Packaging for Ink HP announced new, redesigned packaging for their ink cartridge club multipack packaging which will reduce the carbon footprint by as much as 38% and the weight as much as 21%. In a year’s time, this new packaging will equate a reduction in
carbon footprint equivalent to more than 750 roundtrip airplane trips between San Francisco and Washgton, DC or taking 70 US cars off the road for an entire year. Benefits to the Environment The new packaging uses paperboard instead of plastic, which decreases the amount of plastic used by up to 60% on average. This also serves to make the cartridge packaging more recycleable. The supplier for this new paperboard m a t e r i a l i s M e a d We s t v a c o a n d t h e p a c k a g i n g i s c a l l e d N a t r a L o c k . To test the efficacy of the new packaging M e a d We s t v a c o c o m m i s s i o n e d a n i n d e p e n d e n t re v i e w a n d t h e re s u l t s confirmed that it does indeed have “lower
Greenhouse gas emissions, lower human impact and less aquatic toxicity”. Benefits to Retailers and Customers Jean Gingras, HP Environmental Program manager on the new packaging: “‘We’re al way s looking for ne w mater ials or methods of packaging that might improve our product and lessen our impact on the environment. Our industry-leading approach considers the environment from the very first stages of cartridge design through manufacturing, distribution, customer use, and disposal. We’re also very cognizant of our retail partners’ needs for security and reduced environmental impact as well as their customers’ experience with our products and packaging.’”
Lexmark Proactive on Counterfeit products L exmark stays on top of counterfeit suppliers, by aggressively collaborating with its channel par tners about the global counterfeit market. Consistent education about the product itself and the legal repercussions of engaging in selling counterfeit products ensure that their channel partners only offer genuine products to their resellers and end users. Many consumers do not possess the know-how on how to identify them, and the quality of the product. Through education, public campaign, detection, law enforcement, and anti-counterfeit technology, the public can be protected against counterfeit products. An increase in counterfeit market prompted the formation of the Imaging Consumables Coalition of Europe, Middle East and Africa (ICCE). As a result, counterfeit manufacturers were raided by police in Turkey and Italy a few weeks ago. “Through secure partnerships with the channel, we are more likely to identify potential counterfeit operators and ensure that our distributors buy directly from us, thereby supplying resellers and the enduser with authentic Lexmark products,” says Mark Hiller, Lexmark International country GM. www.rechargeasia.com
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OEM UPDATE MPS
What is MPS and Why Should I Care? By Ronelle Ingram Many people and companies within the office equipment market are still confused by the many facets of Managed Print Service agreements. If you talk to 5 different MPS dealers, you will probably receive 5 different explanations of how they price, sell and service their MPS. Those involved in the remanufacturing of compatible supplies and parts that do not thoroughly understand the MPS concept, may not know why they should even care about MPS. Managed Print Services is a catchall name for independent dealers and OEM branch offices that sell and provide all-inclusive field ser vice and supplies agreements for a wide variety of office equipment. The promised goal that is the overall cost of the equipment and its use will be lowered through redistribution of the print on paper process. The dealer will analyze the client’s use patterns and be able to configure the equipment to send the prints and copies to the most economical device on the network. Scanning and document storage and retrieval can also be added to lessen the need for print on paper. MPS is truly a double-edged sword. The dealer is being paid by the click for each image produced. At the same time the goal is to reduce the number of images being printed and copied. Sometimes there is a fine line between a smoke-and-mirrors approach and the actual reduction of print on paper, while still maintaining enough image making to create a flow of profit to the dealer. The servicing dealer and customer agree to a certain cost per click for each copy, scan, print, fax, storage, retrieval, shredding, etc. Most MPS servicing agreements are extremely customized. The more pieces of serialized equipment that can be covered under MPS, the greater the potential profitability for the dealer. Providing an allinclusive service and supplies package also locks out other vendors from doing business with your customer. The client is able to have one company take care of everything. One call, one contact, and one invoice for service supplies and sales for all their office equipment. Since the beginning of the selling of 40
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remanufactured products, the industry has struggled with changing the consumer’s mind as to the acceptability of using nonOEM products. For years, OEM authorized dealers were forbidden by the terms of their OEM authorization agreements to use compatible supplies. In some cases dealers could be financially penalized if any nonOEM parts or supplies were discovered on their equipment during a visit from OEM representatives. There were often games of hide and seek as independent dealers had to conceal the compatible parts and supplies they were using from the OEM rep. So why should the compatibles maker care about MPS? MPS has created an acceptance of the use of non-OEM brands of supplies and parts. Many industry experts believe the MPS concept was not viable
until the sophistication and reliability of the remanufacturing industry matured into an acceptable business partner that could be trusted to produce superior products and yield, equal to, or in many cases better, than the OEM at a more affordable cost. General consensus agrees the need to be competitive in a MPS environment requires compatible supplies and parts to be used whenever possible. Most OEMs require their branches to use compatible products, whenever the branch is dealing with other than their own OEM manufactured equipment. MPS has greatly improved www.rechargeasia.com
the selling opportunities for after market products. The current sophistication of remanufacturing of most compatibles offered, guarantees superior image quality and yield. Servicing technicians rarely have reason to complain about print/copy quality being caused by after market items. Larger distributors are usually able to stock a full range of supplies and parts for a wide variety of equipment being cared for under MPS agreements. The servicing dealer is often able to buy all their needed items from a single distributor. Manufacturers of compatible monochrome and color toner and parts have been able to consistently produce and deliver quality products that are interchangeable with the OEM made products. After years of struggle, the compatibles market has received an unofficial stamp of approval from the OEM authorized servicing industry. Non-OEM products are now the chosen products for use in an increasing number of printers and copiers being serviced under contracted managed print services and cost per click agreements. Those involved in the production, selling and use of compatible products should be proud of their accomplishments. They have earned re s p e c t a b i l i t y f ro m t h e O EM s , independent servicing dealers and the end users. Their market share has steadily increased over the past decade. Rather than being able to rest on their laurels and grow confident in the increasing acceptability and growth of the compatibles industry, a new complication is clouding their horizon. The promise of MPS has become a reality. Print on paper is being reduced. W ith the guidance of MPS advisors, software enhancement, ecology awareness, appropriate default settings and a focus on reducing print on paper costs and earth sustainability, industry pundits are predicting a reduction in the use of toner and paper by 2014. The improved reliability of digital hardware and extended preventive maintenance service schedules have greatly d e c re a s e d t h e n e e d f o r c om s u m a b l e parts and service. Makers of high quality
OEM UPDATE compatible supplies and parts have reduced the amount of OEM after market product purchases. Reduced amounts of toner, parts, PM kits, paper, service and hardware is required due to the overall reduction of print on paper. Depending on whether you are on the buying or selling side of the equation, the decrease in products being purchased will affect most of us in one way or another. If the use of the products we sell continues to diminish, it is imperative we find a new channel to supply the revenue we need to keep our businesses prospering. In addition to the reductions attributed to MPS, as each baby boomer retires from the business world, the need for printing on paper is significantly reduced. Generation Y and Y’s life experiences have not required paper documentation of all written matter. Having grown-up with electronic communication, paper usage will naturally decrease as this younger population continues to integrate into the business world. The constant pressure to help the earth be Green and Sustainable adds to the ecological pressure to stop using the ink, toner and paper required to produce images on paper. There is still light at the beginning,
middle and end of the proverbial MPS selling cycle and the increased use of nonOEM parts and supplies. The MPS and document management cycle it just that, a cycle. It is part of the journey, not the sole destination. When making one, three and five year business plans, be mindful of the trend toward each company needing fewer products than in the past. Also understand MPS has opened up the use of compatible office equipment products to thousands of new businesses that never used non-OEM products in the past. In either case, your marketing and distribution must be ready to expand your area of sales to reach individual dealers who are ser ving and supplying products for millions of prints each month. The (former) copier industry is slowly approaching the tipping point of having a majority of those selling office equipment will be actively participating in the selling of Managed Print Services. Part of the pricing objective of MPS is a migration from documents being printed on paper to electronic movement of information. MPS promises to save the end user money through the overall reduction of the client’s printing on paper. Many far sighted former traditional copier
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dealers understand that reducing paper centric work flow also reduces the number of billable clicks. This directly reflects a loss of business to the OEM and compatible makers of printer and copier supplies, parts and paper. It will also lessen the need for new and refurbished equipment. It seems as if the better we do our job of selling MPS and document management, the greater the reduction of the need for the physical products we have sold in the past. Every image that is scanned and electronically stored or transmitted reduces the need for the products that are currently (or once were) the backbone of the copier and printer dealer’s business model. The more we reduce print on paper; the greater our need to diversify the other products and services we offer. As we look beyond the rush to MPS, use diversification as a spring board to expanded business opportunities. The more me know and understand our client’s needs, the greater our opportunity is to increases our own business opportunities.
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OEM UPDATE MPS
M2 Featured in Quocirca’s Global Vendor Landscape: Managed Print Services Independent MPS providers offer vendor-agnostic, niche market, and best-of-breed technology, promising to expand penetration Managed Print Services (MPS) continue to increase in maturity as providers expand and refine their capabilities, according to Quocirca in the Vendor Landscape: Managed Print Ser vices global report. Featured within the report is M2, Europe’s leading independent managed print IT services company. The global report, which offers an independent evaluation of suppliers, looks at how the emergence of independent MPS providers offer vendor-agnostic, niche market, best-of-breed technology, software and services is promising to expand the penetration of MPS beyond the exclusive domain of large enterprises. Louella Fernandes, lead author and p r i n c i p l e a n a l y s t a t Q u o c i rc a , s a i d , “Independent MPS providers play an important role in delivering impartial assessment services and unbiased MPS recommendations as the provision of multivendor services for break-fix, support, s u p p l i e s re p l e n i s h m e n t e t c . e n a b l e s organisations to protect existing hardware investments rather than moving to a singlevendor standardised print environment. Having the flexibility to support devices from multiple vendors, independent MPS providers can innovate with the latest technology, introduce new capabilities and work with the widest range of print-related equipment vendors to ensure maximum
savings.” One of only two independent MPS providers featured, M2 differentiates itself through its comprehensive consultancy services, IT expertise, a remote management platform called M2 Intelligence, service excellence and customer loyalty as well as account management and continual improvement. John Taylor, CEO of M2 said, “ We provide customers with a truly independent assessment of the ‘as is’ state of their printing and make recommendations to offer a best practice MPS solution. Our investment in skilled IT architects, program managers and developers allow us to ensure customers m a x i m u m RO I f r o m t h e i r s o f t w a r e investment. We do all this while setting high SLA standards against stringent KPIs to demonstrate our service delivery quality through regular and detailed reporting to customers.” M2 Intelligence, a highly integrated platform, provides a full end-to-end system over all MPS operations that provides the customer with total transparency and therefore total confidence in the control and service performance of M2 within its fleet and infrastructure. This enables proactive consumable, service and device management, enabling leading service level performance as well as a complete asset management system to ensure full control.
Lexmark Banks on MPS Lexmark international secured a $50 million Managed Print Services (MPS) contract with the US Department of Agriculture under a blanket purchase agreement. This is good for Lexmark’s outlook after an unimpressive Q4 2011. A n o t h e r M P S c o n t r a c t s e c u re d by Lexmark is with Anehuser-Busch. MPS is a value-added service that printer manufacturers are going into to
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help salvage their declining sales. “Under the MPS procurement, maintenance and other aspects are taken over by Lexmark.” Lexmark needs to find a niche in the industry to be competitive, or the company will give in to margin pressure.
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Businesses are increasingly turning to MPS to tackle the escalating costs and inefficiencies of operating complex and poorly integrated printer fleets. Quocirca estimates that over half of enterprises will be using MPS by 2014. “Whilst cost efficiency is always going to be the key driver, MPS is a compelling way to reduce risk, improve sustainability and drive business improvement. Independent MPS providers are well positioned to extend the reach of MPS to a broader market.” concluded Fernandes. About M2 M2 is the Europe’s leading Independent managed print IT services company. Offering a proactively managed ranged of office print strategies, infrastructures and document processes, M2 helps organisations’ reduce office print costs, waste and risk. Through a consultative audit and assessment process, M2 provides organisations’ with a customised best practice solution that benefits from the company’s vendor agnostic approach. The company’s professional account management teams helps secure sustained benefits and provides a continuous improvement programme. For more information visit www.m2.uk.com.
OEM UPDATE MPS
Kyocera Document Solutions America Introduces Business Applications for Mobile and Cloud Printing KYOCERA Document Solutions America, Inc., one of the worl’s leading document solutions companies, introduced its latest business applications, KYOCERA Mobile Print and KYOCERA Cloud Connect. The KYOCERA Mobile Print app enables mobile users to print and send files, scans and images from their mobile devices to select Kyocera document imaging devices in their network while KYOCERA Cloud Connect enables users to print and scan files in Evernote, a cloud service provider, directly from Kyocera's HyPAS-enabled MFP Control Panels.
“In this new mobile business environment, end users require a simple way to print and scan documents and images from their mobile devices. Kyocera's mobile apps provide a unique solution to make the office a truly mobile experience. Kyocera’s Cloud Connect and Mobile Print applications are the perfect examples of how end users can easily access and print their files not only from an MFP, but directly from their mobile devices as well.” KYOCERA Mobile Print KYOCERA Mobile Print enables users to print and scan using their smartphones and tablets with Kyocera’s printers and MFPs. With KYOCERA Mobile Print, users can make their everyday document workflow needs much faster and easier when using iOS and compatible Android smartphones and tablets. KYOCERA Mobile Print offers the following functions:
“More than ever, employees want to connect and sync their own iPhones, iPads or Android smartphones and tablets to enterprise resources to access and store data from anywhere at any time,” said Peter Hendrick, vice president of marketing, KYOCERA Document Solutions America.
• Device Discovery: Quickly and easily discover Kyocera Printers and MFPs via Wi-Fi. • Print: Print photos, documents or webpages stored on mobile devices from any file format including PDF, JPEG, PNG, TXT and HTML. • Job Accounting: Track print jobs when job accounting is enabled at the MFP or printer. • Scan: Scan documents from a Kyocera
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MFP and send them to a mobile device. • E-mail: Documents in the app can easily be stored and shared as e-mail attachments. KYOCERA Cloud Connect Evernote is among the world’s fastest growing cloud services with over 25 million users today. The application is a tool for users to “Remember Everything,” including captured memos, photos and web articles. The KYOCERA Cloud Connect application allows users to upload and store files to their account on Evernote directly from the touch screen control panel of a HyPAS-enabled Kyocera multifunctional product (MFP). And when a hardcopy of any document is needed, users can print directly from Evernote. KYOCERA Cloud Connect allows end users to: • Scan to Evernote: Upload scanned files directly to Evernote from any HyPASenabled product, removing the need to send scanned files to or from a computer. • Evernote to Print: Retrieve and print files stored in Evernote directly from a Kyocera HyPAS-enabled product in file formats including JPEG, PDF and TIFF.
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OEM UPDATE Format Printer
HP Retains Top Spot in 2011 Australia Large Format Printer Market The $21 million Australian market for large format printers (LFP) used for graphical printing such as billboards, indoor advertisements, and digital photography suffered a 35% year-on-year (YoY) decline to reach 1,250 units in 2011. H o w e v e r, LF Ps u s e d f o r technical printing such as architectural, engineering and construction (AEC) blueprints rose by 6% YoY to hit 2,560 units. The overall Australian LFP market declined by 12% YoY to hit 3,810 units. “Whilst the technical printing LFP market result was mostly driven by refreshments in the commercial and government space, there was also a large increase in the 24" LFP segment throughout 2011 primarily due to a high sell-through by HP with aggressive promotions and advertisements,” said Suzanne Tai, IDC Associate Market Analyst. IDC partly attributes the decline in the graphical printing segment to businesses holding off procuring new devices due to uncertainty over global economic conditions and anticipation of new devices being launched at a once-every-four-year global LFP industry event, DRUPA that will be held in May 2012 in Germany. “New models for both technical and graphical LFPs are expected to be released this year at the event, where vendors will showcase their 4 years of innovation and creation”, said Tai. Expected release date to the Australian market for any new devices and technologies will be during the second half of 2012. IDC expects the overall Australian LFP market to increase by 2% in 2012, led by the technical printing market whilst the graphical printing market is anticipated to pick up at the end of 2012. Figure 1 Table 1: Top 5 Vendor’s Market Share by Unit Shipments, 2011 Rank
Vendor
2011 Market Share
2
Canon
18%
1 3 4 5
HP Roland Oce Epson Others
Grand Total
50% 10% 7% 6%
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W ide format supply prices continue to rise but one company endeavors to keep their prices lower for consumers. In February 2012, Wide Format USA met with National Azon to incorporate a new product into their line. Azon’s new compatible inks are high quality, yet inexpensive, made by Dupont and are an excellent alternative to potentially costly name brand products. These inks will not damage a machine’s printheads, will not nullify a warranty and are not prefilled. Azon certifies and ensures that these inks are 100% compatible to their name brand counterparts. All inks are ISO9001 certified and backed with a 90 day, money back guarantee. Surviving economic downturn can be tough for businesses to remain competitive and successful. Partnering with a reputable company that continually produces quality products brings more opportunities to stay ahead of the curve and remain in the forefront of the market. Wide Format USA offers businesses this chance by removing extra costs and markups within the retail market. Shopping Wide Format USA online brings great products at great prices right to the doorstep. About Wide Format USA:
9%
100%
Source: Australia Quarterly Large Format Printer Tracker, 2011 Q4. * Technical LFP are used for computer-aided design (CAD), architectural/engineering/construction (AEC), geographic information system (GIS), and other technical drawings. ** Graphle LFP are used for a broad range of appleations including fine arts, digital photography, proofing, point of sale (POS)/point of purchase (POP), indoor signage (a.g. trade show graphics, backlit displays). and outdoor signage (e.g. vehicle wraps, billboards, building wraps, construction site signage)
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Wide Format USA Pursues Lower Printing Costs by Offering Compatible Ink and Toner Products to Consumers
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Wide Format USA was founded by Patrick Santoro in 2011. Located near Pittsburgh, Pennsylvania. Wide Format USA provides high quality paper products, inks & toners and wide format equipment from industry leaders including Canon, Hewlett Packard and Oce.
OEM UPDATE Format Printer
Epson Launches Economical, Ecofriendly 64-inch Printer in Middle East Epson has announced the Middle East launch of the SureColor SC-S30610, a 64inch (162.5cm), four-colour (CMYK), ecosolvent roll-fed printer, that builds on the success of Epson’s wide-format printer range for signage and POS applications. The launch of the SC-S30610 sets a new price/ performance ratio in this highly competitive sector. Designed from the ground up to offer efficient and environmentally-friendly production at the lowest total cost of ownership, the SC-S30610 enables print firms, signmakers, digital copy shops and repro centres to expand their service offering. The SC-S30610 can produce everything from posters, signs, banners, backlit panels and POS materials to vehicle wraps, interior decorations and exhibition displays. A wide range of roll media is supported, allowing users to print reliably and cost-effectively on vinyl, PVC and clear film, photographic paper and a range of popular banner substrates. Khalil El-Dalu, General Manager, Epson Middle East, says: “With the Middle East’s
printing and signage market growing rapidly in recent years, buoyed by the thriving exhibitions and events industry, we expect the SC-S30610 to generate significant interest here. Apart from its high performance and economical functioning, the SC-S30610 is fast and easy to set up. Loading heavy media rolls, usually a two-person job, can be handled by one operator with ease thanks to our unique jack. And media tensioning, traditionally only accessible from the front of the printer, is controllable from both front and rear, so operators don’t waste time going back and forth. This reduces set-up time and maximises productivity.” Moreover, Epson’s precision engineering and proven Micro Piezo printhead technology ensure continuous and troublefree operation, minimising maintenance and lost production time. High-volume workloads are handled with ease, with print speeds from 7.8 to 29.2m2/ hour depending on printing mode; the former being typical for indoor poster use and the
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latter for outdoor banner applications. There is also a maximum quality mode for the most demanding close inspection work, which uses the printer’s full resolution of 1440 x 1440dpi. Epson has developed a new ink – Epson UltraChrome GS2 – designed to work perfectly with the SC-S30610 and Epson’s new generation of TFP printheads. UltraChrome GS2 builds on the strengths of UltraChrome GS (used in the Epson Stylus Pro GS6000) with a new yellow formulation that is lightfast for longer. UltraChrome GS2 is odourless, nickel-free and requires no special ventilation, allowing the SC-S30610 to be used in an office environment. Further, costs and environmental impact are reduced with the printer’s ENERGY STAR-qualified power efficiency.
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ASK THE EXPERTS
Remanufacturing the Canon ImageClass MF 4570 Series Toner Cartridge By Mike Josiah, Technical Director of UniNet Imaging
Mike Josiah Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. The Canon ImageClass MF 4570 Series of laser printers are based on a 26 ppm, true 600dpi Canon engine. These machines are multifunction printers that can print, copy, fax, and scan. They also come with duplex ability built in. These cartridges use a chip that controls the toner low functions. The 128 cartridge is rated for 2,100 pages. The printer itself has a very small foot print. It’s a nice small office/home multifunction machine. The first page out is stated to be under 6 seconds, and the scanner is capable of 9600 dpi. The printer when new comes with a starter cartridge that is rated for 1000 pages at 5% coverage, so your customers will be coming to you fairly quickly! The starter cartridges and replacement Cartridge 128 (2100 pages) are physically the same so you can make a standard cartridge from the starter. So far the machines in this series are: Canon Imageclass MF 4410 Canon Imageclass MF 4412 Canon Imageclass MF 4420 Canon Imageclass MF 4450 Canon Imageclass MF 4452 Canon Imageclass MF 4570 Canon Imageclass MF 4452 Canon Imageclass D550 Cartridge troubleshooting as well as running test pages, cleaning pages and some simple printer troubleshooting will be covered at the end of this article. The theory for these cartridges is a little different from past versions so we have covered it here. You don’t have to know the theory to remanufacture cartridges, but it sure helps if you have a problem. Troubleshooting time can be dramatically 46
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reduced. Cartridge Theory: Figure A gives a nice block diagram of the printing process
In the second step, the laser beam is fired onto a rotating mirror (called the scanner). As the mirror rotates, the beam reflects into a set of focusing lens. The beam then strikes the OPC’s surface, which neutralizes the negative charge on the drum and leaves a latent electrostatic image on the drum. The laser unit actually fires 2 beams. See Figures C & D
Figure A The image formation process consists of a series of steps. In the first step, the Primary Charge roller (PCR) places a uniform negative DC Bias voltage on the OPC drum surface. The amount of the negative DC Bias placed on the drum is controlled by the printer’s intensity setting. This process is part of the latent Image formation block. See Figure B
Figure C
Figure D
Figure B www.rechargeasia.com
The third step (developing block) is where the toner image is developed on the drum by the developing section, (or supply chamber), which contains the toner particles. The toner is held to the magnetic roller sleeve by the stationary magnet inside the sleeve, and a DC bias voltage
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ASK THE EXPERTS Remanufacturing the Canon ImageClass MF 4570 Series Toner Cartridge Continued
supplied by the high voltage power supply. This DC bias voltage is controlled by the printer’s density setting, and causes either more or less toner to be attracted to the drum. This in turn will either increase or decrease the print density. Both the Primary Charge roller and magnetic roller DC Bias voltages are controlled by the printer’s density setting. The amount of toner on the magnetic roller sleeve is also controlled by the rubber Doctor blade, which uses pressure to keep the amount of toner on the magnetic roller sleeve constant. This blade also causes a static charge to build up on the toner, which helps keep the coating of toner even, and allows easy transfer to the OPC drum. At the same time an AC signal is also placed on the magnetic roller sleeve. This signal decreases the attraction of the toner to the Magnetic Roller sleeve, and increases the repelling action of toner against the areas of the drum that was not exposed to the laser beam. This AC potential improves the density, and contrast of the toner on the printed page. See Figure E
Figure F
Figure H
block) the paper separates from the drum. The static charge eliminator weakens the attractive forces between the negatively charged drum surface, and the positively charged paper. This prevents toner dropouts onto the paper at low temperatures and humidity and also prevents paper from wrapping around the drum. In the Sixth step the image is then fused on to the paper by the fuser assembly, which is comprised of the upper fixing film assembly and the lower fuser roller. The paper passes between a heated upper fixing film assembly and a soft lower rubber roller. The upper heated element then melts the toner into the paper. The fixing film assembly consists of a Teflon sleeve with a ceramic heating element inside. These fusers are a bit different in that they have a Brush which has a DC Bias charge on it to help keep the film clean. See Figure G
eliminated. Both the PCR and the laser unit are used for this. The Primary Charge Roller places an AC voltage across the drum surface and the laser unit’s second beam erases and residual charges left on the drum. This drum charge elimination is only turned on during the last rotation period of the drum.
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Canon 128 toner New Drum Replacement chip (Dedicated) Wiper Blade Dr. Blade Magnetic roller Sealing Strip Cotton Swabs Isopropyl Alcohol Drum Padding Powder Conductive Grease Tools Required Phillips head screw driver. Small Common screw driver Needle nose pliers Jewelers Screwdriver set 1) With the handle facing you, Remove the Right side screw and end cap from the cartridge. Be careful of the drum cover spring! Remove it with the end cap. See Figures 1 & 2
Figure E As the laser exposed areas of the OPC drum approach the magnetic roller, the toner particles are attracted to the drums surface due to the opposite voltage potentials of the toner, and laser exposed surface of the OPC drum. In the fourth step (transfer block) the toner image is then transferred to the paper as it passes below the drum by the transfer charge roller, which places a positive charge on the back of the paper. This positive charge causes the negatively charged toner on the drum’s surface to be attracted to the page. The small diameter of the drum, combined with the stiffness of the paper causes the paper to peel away from the drum. See Figure F In the fifth step (also part of the transfer
Supplies required
Figure G In the Seventh step the OPC drum is cleaned. On average, approximately 95% of the toner is transferred to the paper during the print cycle. As the drum rotates during printing, the remaining 5% of the toner that is on the OPC drum is cleaned off the drum by the wiper blade. It is then guided into the waste chamber by the recovery blade, and stored in the waste chamber. See Figure H Step 8 is where the residual charge is www.rechargeasia.com
Figure 1
ASK THE EXPERTS cartridge will leak. Make sure the wiper blade foam seals are clean. See Figures 10 & 11
Figure 2
Figure 6
2) With the pair of needle nose pliers, release both the hopper tension springs. See Figures 3 & 4.
Figure 10
Figure 7
Figure 3
Figure 4 3) Slide the waste/drum section over to the left side. Separate the two halves. See Figures 5 & 6
5) Remove the PCR and clean with your standard PCR cleaner. See Figure 8
Figure 11 8) Coat the new/cleaned wiper blade with your preferred lubricant. Install the wiper blade and 2 screws. See Figure 12
Figure 8 6) Remove the two screws and the wiper blade. See Figure 9
Figure 12 9) Install the cleaned PCR. Place a small amount of conductive grease on to the black holder side of the shaft. Just
Figure 9 Figure 5 4) On the waste/drum section, lift the drum up from the gear side. Twist and remove from the hopper. See Figure 7
7) Clean out all the waste toner from the hopper. Be careful not to damage the recovery blade located next to the wiper blade. If this blade is bent in any way, the www.rechargeasia.com
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ASK THE EXPERTS Remanufacturing the Canon ImageClass MF 4570 Series Toner Cartridge Continued
a small amount of grease is more than sufficient. See Figure 13 10) P lace another smal l amount of conductive grease on to the metal drum axle. See Figures 14
Figure 17
Figure 21
Figure 18
Figure 22
Figure 19
Figure 23
Figure 14 11) Install the new/cleaned drum hub side first. See Figure 15
Figure 15 12) Place the waste/drum section aside. 13) On the toner supply chamber right side, Remove the two screws and end cap. See Figure 16
fragile. See Figures 20 & 21
See Figure 24
Figure 16
Figure 20
Figure 24
14) Remove the gears from the hopper as shown; Leave the large auger gear in place. See Figures 17 & 18 15) Remove the single screw and end from the opposite side. See Figure 19 16) Remove the magnetic roller assembly. Be careful of the bushings! They are very
17) Remove the doctor blade and two screws. See Figure 22 18) Clean out all the remaining toner from the hopper. Make sure the magnetic roller seals and the doctor blade seals are all clean. See Figure 23 19) Fill the hopper with Canon 128 toner.
20) When a seal becomes available, remove the seal port plug, and install the seal. Bring the tail out through the seal port hole. Install the plug. See Figures 25 & 26 21) Install the left side end cap and screw. Make sure the small contact piece is installed correctly on the end cap. See
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ASK THE EXPERTS
Figure 25
Figure 29
Figure 33
Figure 26
Figure 30
Figure 34
Figure 31
Figure 35
Figures 27 & 28.
Figure 27
Figures 32
Figure 36 Figure 28
Figure 32
22) Install the doctor blade and two screws. See Figure 29 23) Install the magnetic roller black bushing side first. Turn the roller until the keyed end locks in place. See Figure 30 24) Install the gears as shown. See Figure 31 25) Install the end cap and screws. See
26) Place the drum/waste hopper into the toner hopper. Slide it over so the round hinge pins fit into their respective holes. See Figures 33 & 34 27) Set the hopper tension springs back in place. See Figures 35 & 36 28) With the drum cover spring as shown on the end cap, install the end cap. Lift up the tail of the spring to fit onto the hopper. www.rechargeasia.com
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ASK THE EXPERTS Remanufacturing the Canon ImageClass MF 4570 Series Toner Cartridge Continued
See Figures 37 & 38
Figure 39
Figure 38
Magnetic roller: PCR:
29) Lift up the drum cover sprint tail to fit as shown on the drum cover. Install the screw into the cover. See Figures 39 & 40 30) Replace the chip. See Figure 41
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34mm 27mm
Running Test Pages Test pages can just be simply copies of your standard copier test page
Repetitive Defect chart OPC Drum: Upper Fuser Film: Lower Pressure roller: Transfer roller:
Figure 41
Figure 40
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专题文章 / FEATURE ARTICLES
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专题文章 / FEATURE ARTICLES
Message from the Publisher 五月， 在刚刚闭幕的 2012 年北京广告四新展及同期举办的 OA 国际快 印技术与产业高峰论坛上，艾塔斯科技（镇江）有限公司（以下简称 “艾塔斯”）就其国内首创的双色 ( 红头文件专用，有加密、防伪等特 殊功能 ) LED 打印机进行了展示。 之所以我在本期一开始的卷首就要跟大家分享这一消息，不仅是 因为次艾塔斯公司 LED 打印机的发布，标志着中国成为美国、日本、 韩国之外唯一拥有完整知识产权的 LED 打印生产国。艾塔斯科技的 成就，让我想起了之前刚刚诞生于再生耗材企业之手的中国第一台完 全自主知识产权的激光打印机 ：奔图。虽然是不同技术领域的智慧结 晶，但是两者却从不同方面印证了同一个事实 ：中国在数码打印影像 领域的技术创新和实践走在了世界的前沿。 然而，在我与艾塔斯科技公司董事长王渤渤先生就该打印机耗材的再生前景交流的时候，他得知 我是一名来自再生耗材的媒体记者，他对我坦率的表达了对于此事的担忧。我想他绝非会对再生耗材 行业所有芥蒂或轻视，但是这还是让我陷入思索。作为再生耗材行业的一员，我们一直希望再生耗材 的优越性和社会认知能不断提升，然而就目前来看我们需要努力的道路还很漫长。整机设备的更新已 经越来越快速，新的技术和应用发展的日新月异，无论是老牌的 OEM 还是后起之秀都在技术的创新 上越来越倾尽全力，而作为与其紧密相连耗材再生产业来说，我们只有在技术创新和产品质量上都比 之更进一步，才能去说服我们的消费者去放心的选用再生兼容的耗材产品。 此外，延续上期已经提到的，关于《亚洲再生业》杂志的改版与创新也在继续。我们希望每期的 杂志都能以最为崭新的面目，呈现给所有读者和行业同仁最有价值的资讯和内容。当然这都离不开您， 最亲爱的读者，对于杂志的关注与支持。新的杂志是否能符合您的胃口，还有哪些您需要的内容我们 还未能提供，我们欢迎您积极的指出，使我们可以做的更好。
祝安！
执行编辑 刘师同
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专题文章 / FEATURE ARTICLES The Developments and Trends of Lester Printer’s Fixation Device
激光打印机定影器的发展及趋势 北京广和美印科技有限公司总经理王智和 激光打印机在出现的几十年里，技
热保护器（热敏开关）等组成。
达到定影温度时，由靠在定影辊表面检
术在不断的更新。从“定影”的角度讲，
（一）定影热辊
测温度的热敏电阻通知主逻辑电路停止
加热定影系统也有两种类型。即“辊式”
定影热辊一般又称上辊。可以分为
加热，准备好灯亮起，打印机可以开始
定影器和“按需式”定影器。由于按需
两种：涂层型定影热辊和包胶型定影热
式定影器升温速度快，节能环保，所以
辊。
打印。 （三）压力胶辊
在中低速打印机和复印机上逐渐广泛使
1．涂层型定影热辊
用。而“辊式”定影器仍在高速打印机
定影辊用无缝铝合金管制成，管壁
定影辊共同完成对打印纸上墨粉的热压
厚度在 1~3mm 之间，表面涂有聚四氟
定影和传送。压力辊一般由耐高温的硅
乙烯（图 1），以防止定影时熔化的墨粉
橡胶制成（图 3），有的激光打印机中的
粘到辊上。
压力胶辊采用硅橡胶海绵制作，外表面
和大型复印机上广泛使用。 一、定影过程 将吸附在纸上的墨粉图像，利用加
2．包胶型定影热辊
压加热热熔的方法，使熔化的墨粉浸入 打印纸中，形成固定图像的过程，称为 " 定影 "。 当图像经过转印之后，墨粉吸附在 纸上，形成了初步的，但是不牢固的图像。 墨粉是由热塑性的树脂及添加剂组成的 微米级小颗粒，当吸附有墨粉的纸经过 两个紧贴在一起的、温度较高的辊筒之 间夹缝时，墨粉中的树脂熔化贴覆在纸 上，甚至深入到纸张纤维中去，从而形
在彩色打印机或者高速打印机上，
有关，一般在 150~180 度之间。 完成以上功能的装置就被称为定影 器，或者称为加热组件、定影组件。
是一层氟塑料膜（图 4）。 橡胶和海绵具有弹性，他们的作用
有时候上辊表面附有一层硅橡胶，硅橡
有两个： （1）能够让墨粉受到规定的压力，
胶上再覆一层氟材料作为离型层（图 2）
是墨粉熔体能渗透进纸张的纤维或者和
（包胶型定影热辊）。因为热辊表面覆
介质密合；（2）橡胶或者橡胶海绵变形，
有一层橡胶，当与下辊接触时，接触处
产生一定的宽度，当纸张以一定的速度
形成的长方形变形区域就比较大，以同
通过时，会有一个时间的宽度，能保证
样速度走纸的话，纸张的加热时间就会
墨粉及时的融化和压实。
变长；同时上下辊之间不同步的几率就
下辊表面上的氟塑料膜，主要起到
会大大下降，提高定影的精细程度和降
不粘的作用。当有少量的墨粉或者纸屑
低定影温度（图 3）。
粘到下辊上的时候，能够通过过纸轻易
成牢固的图像。墨粉的熔化温度约 100 度，定影热辊的温度与纸张通过的速度
压力胶辊又称下辊，它的作用是与
包胶型上辊根据使用情况不同，最
的去处掉。
外层得离型层分为橡胶型和塑料型。橡 胶型的上辊一般用在含油的定影器，而 塑料型的上辊一般应用在无油的定影器 上。
除了必要的走纸装置之外，定影器 上的主要部件都是用来加热和施压的。 一般包括热源、施压组辊、控温及热保 护器等。根据加热和施压方式的不同，
图 1 涂层型定影热辊
图 3 压力胶辊（实心橡胶）
定影器可以分为“辊式”加热器和“按 需式”加热器。下面一一介绍。 二、辊式定影器及其主要构成 激光打印机或者复印机最开始的定
图 2 包胶型定影热辊
（二）加热灯管
影器都属于辊式定影器。辊式定影器是
辊式定影器的加热器一般都采用石
环向加热的。所谓“环向加热”是指热
英灯管加热，功率一般为 500~1200W，
图 4 压力胶辊（海绵橡胶）
源加热时，其热量分布是 360°均匀分
固定在定影辊中间，不随定影辊旋转，
（四）温度控制器（热敏电阻）
布的，没有特定的方向。辊式定影器主
当打印机通电后，加热灯亮，对定影辊
激光打印机温度控制的方法大部分
要由定影热辊（上辊）、压力辊（下辊）、
进行预加热，约 1 至 2 分钟后热辊的温
采用热感应方式，用小型热敏电阻与定
加热灯管、温度控制器（热敏电阻）、
度达到 185℃左右，当定影辊表面温度
影辊接触，感知定影辊温度（165~200
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专题文章 / FEATURE ARTICLES 激光打印机定影器的发展及趋势
续
度）。再由逻辑电路控制加热灯的开与
整个双金属片向膨胀系数小的金属片的
（图 9）。但是缺点也很明显：（1）因
关，实现激光打印机恒定的定影温度。
一面弯曲。温度越高，弯曲程度越大。
为热容低，因此不易做到高速打印，容
激光打印机定影器使用的热敏电阻一般
热敏开关内部有一组长闭触点和一个双
易出现随着打印时间的增加，定着度迅
为 NTC，即负温度系数电阻，特点是温
金属片及撞秆，当定影辊表面温度超过
速下降的问题；（2）由于靠摩擦，有时
度越高，热敏电阻的阻值越低。
设定温度时，双金属片弯曲到一定程度，
候定影膜不能和下辊同步，会造成纸张
当定影辊没有通电时，热敏电阻的
压迫撞杆断开常闭触点，切断电路起到
打滑或者卡纸；分辨率也不如辊式定影
阻值大约在 200K，逻辑控制电路 0101
保护加热器作用。一般打印机上用的双
器好。
导通，可控硅 SSR101 导通，加热器开
金属片型热敏开关是不可恢复的。
始加热。当定影辊温度逐渐升高，热敏
有些打印机则采用热熔断器来做热
电阻阻值下降，当加热器表面温度达到
保护器，当温度超过热熔断器的额定温
约 180 度时，热敏电阻阻值也到最低，
度时，就会烧断，从而切短电源。
约 1K 至 10K 左右，热敏电阻至逻辑控 制电路输入电压升高，达到一定的数值 后 0101 截止，加热器停止加热。如此反
图 7 热保护器（热熔断器）
复而控制加热器表面温度保持在设计的 温度范围内。 定影上辊使用的热敏电阻的安装方 式一般为铠装，将 NTC 压在上辊表面。
图 9 按需式定影与辊式定影的比较
有的用弹簧钢片保持与上辊接触（图 5），
定影膜按照材质分为：树脂涂层型、
有的用耐热海绵保持与上辊的接触（图
金属涂层型、树脂包胶型、金属包胶型（图
6）。
10）。 图 8 热保护器（双金属片式）
三、按需式定影器 所谓“按需式定影器”是指热源加 热时，主要的热量和温升在靠近纸张和 图 5 温度控制器（弹簧钢片）
下辊的一侧，而远离的一侧温度较低。 按需式定影器主要由定影膜、压力 辊（下辊）、加热元件、温度控制器（热 敏电阻）、热保护器（热敏开关）等组成。
图 6 温度控制器（耐热海绵）
（五）热保护器（热敏开关）
（一）定影膜 定影膜是按需式定影器的特征零件，
图 10 定影膜类型
树脂涂层型定影膜是我们最常见的 定影膜。它的基材由高温树脂和导热剂
为防止激光打印机内的温度无限制
它的作用相当于上辊。因为使用了定影
组成，表面涂有一层氟树脂。随着激光
地升高，烧坏加热灯和定影辊，在加热
膜，在结构上也和辊式定影器有很大的
打印机速度的提高，树脂涂层型定影膜
灯电路中串联了一只热保护器（热敏开
区别。
已经逐渐由电绝缘材料向导电材料进化
关），一般情况下，热保护器贴在上辊 表面。 热敏开关一般分为热熔断器（图 7）
一般辊式定影器的上下辊之间是用
了，导电材料的应用可以有效的消除定
齿轮传动的，齿轮传动可以保证上下辊
影膜转动过程中形成的静电。如 HP LJ
之间能够同步运转；但是定影膜是一张
P3015，P2055 打印机定影膜等。
薄膜套筒，是靠下辊对它的摩擦驱动的。
金属涂层型定影膜是采用不锈钢或
双金属片是将膨胀系数差别比较大
这样的结构，导致按需式定影器有
者镍基合金作为基材，表面涂有氟树脂
的两种金属焊接在一起的双层金属片，
两个优点：（1）因只向纸张加热，因此
的定影膜。采用不锈钢作为基材比较耐
一端固定，一段自由。当温度升高时，
节能；（2）升温速度快，这是因为导热
磨，而且不锈钢经长期使用，基本不发
膨胀系数大的金属片的伸长量大，致使
的上辊已经变成了定影薄膜，热容很低
生塑性形变；而镍基合金基材导热性更
和双金属开关（图 8）两种。
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专题文章 / FEATURE ARTICLES 好，能做成小直径的管状物；更适应打
（二）加热元件
（三）热敏电阻和热敏开关
印机小型化的趋势。以 HP LJ 4250 定影
按需式定影器的热源一般是以陶瓷
在按需式定影器上，热敏电阻和热
膜为例，原厂机器配的定影膜为不锈钢
为基板，形成的薄片状加热器，一般人
敏开关的安装不同于辊式定影器。热敏
材质的，因为他要适应大量高速的打印；
叫做陶瓷片。
电阻和热敏开关都安装在“陶瓷片”的
在后市场上也有人采用镍基合金作为基
“陶瓷片”一般由陶瓷基板、电极
背面，有时候热敏电阻直接焊接或者粘
材，如果能把耐磨性差和易塑性变形问
和电阻材料层、保护玻璃釉层组成陶瓷
接在陶瓷片上（参看图 11 （a）），热
题解决好了，就能够替代不锈钢基材。
基板在初期的时候采用氧化铝陶瓷，随
敏电阻的温度 -- 电阻曲线也不同。
而对于采用金属基定影膜的小尺寸打印
着设备的升温速度加快，采用了热震性
机，就只能采用镍基合金作为定影膜的
更好的氮化铝陶瓷片。区别这两种基板
基材了，如 HP LJ P1505 打印机。
的方法是：氧化铝基板为白色，氮化铝
金属包胶型定影膜的结构类似于包
基板为灰色（图 11）。
胶型上辊，所不同的是，它的胶层更薄，
电极是用来导电的，在两个电极之
导热性更好。基材一般采用镍基合金。
间就是电阻，这是发热元件。为了防止
包胶型定影膜因为有橡胶层，所以它形
氧化和定影膜磨损电阻和电极材料，在
成的加热区更宽，与下辊形成的摩擦力
电阻和电极材料上烧有一层玻璃釉。
更均匀，更大。因此图像的精细程度会
按需式定影器还有一种热源，即电
更好，所以初期均使用在彩色激光打印
磁感应加热装置。一般来说，在这种结
机上。
构下，定影膜就兼具铁磁性材料。所以
随着低熔点墨粉的采用，加上金属 包胶型兼有金属导热快和加热区宽和热
镍基合金基材的定影膜更多的应用在这
从最近几年的发展来看，激光打印 机（包括 LED 打印机）的发展有以下几 个趋势： （1） 打 印 速 度 越 来 越 快， 对 于 商 用打印机，40PPM 很快会成为其起步标 准，个人小型打印机，起步标准也会在 20ppm 以上； （2）打印精细程度要求越来越高， 1200*1200DPI 将 成 为 普 遍 的 分 辨 率 指 标； （3）彩色打印越来越普及；
种结构上。
（4）打印机的耗能量越来越小。
容高的特点，在日益追求打印速度和打
要满足这几个趋势，只有金属基包
印质量的时代，中高速黑白打印机，甚
胶型定影膜才能够满足，金属包胶型定
至数码印刷机上也采用了金属包胶型定 影膜，如 HP LJ P4014 打印机。金属包
四、未来的趋势
（a）氧化铝基板
影膜也将在激光打印机定影器上使用的 越来越普遍。
胶型定影膜将是定影膜发展的一个方向。 树脂包胶型定影膜的基材由高温树 脂和导热剂组成，其余部分与金属包胶 膜完全相同。这一类的定影膜，已经很 久不采用了。
（b）氮化铝基板 图 11 陶瓷片加热元件
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展会热点 / RechargExpo Show Time The 19th China Sign Expo (4N Show) Successfully Held in Beijing
第十九届北京国际广告四新展 在京成功举办
2012 CEO Expo Holds in Beijing
亚洲再生业与行业企业 共赴北京 OEC 展会
第十九届国际广告新媒体新技术新设备新材料展示交易会（简称“北
2012 年 4 月 18 日在北京展览馆隆重举行的
京国际广告‘四新’展”）、北京国际 LED 显示技术及 LED 城市景观亮
由亚洲再生业等机构承办的第二届中国国际办公
化展览会及北京国际快速印刷技术与产品展览会于 4 月 17 日在中国国际
设备耗材与新技术展览会于 20 日圆满落下帷幕，
展览中心盛大开幕！
此次展会汇聚了北京及其周边地区的耗材公司参
本届展会展览面积超过 22000 平方米，共分为六大展馆、四大专区：
展，吸引了一定的专业参观者莅临现场。
1A-1B 馆喷绘写真设备与材料专区 ,2-3 号馆雕刻亚克力设备与材料专区，
OEC 2012 展会同期还举办了行业高峰论坛，
4 号馆标识系统、展览展示与超薄灯箱专区，5 号馆 2012 北京国际 LED
此次论坛邀请了市场分析专家和国内外具有广泛
显示技术与 LED 城市景观照明展。展出内容涵盖广告标识行业七大类产品
影响力的企业家前来演讲。主要演讲议题不但包
与技术，包括广告与数码影像制作设备、广告制作材料、标识系统、展览
括了时下最受关注的内容，同时还解答了中小企
展示系统、户内外广告媒体、大众传播媒体技术及设备、广告制作与广告
业发展中难题并提出了解决建议，以及耗材企业
礼品等。
进入政府采购领域如何进行正视招标、投标，避
展会同期还举办了 OA 国际快印技术与产品高峰论坛。重点探讨了实
免走入误区等等。
现 OA 快印的产品、技术、文档格式、云打印、及 IT 相关配套的核心技术
亚洲再生业杂志作为此次展会的承办方，也
与产品，展望未来 OA 快印的趋势，成果丰硕。2013 年，北京国际广告四
参与的到此次展会当中，并通过此次展会积极推
新展将迎来辉煌的 20 周年庆典，主办方承诺将秉承传统，与时俱进，及
广 2012 年中东 - 东南亚国际办公耗材展览会以
时捕捉行业发展新信息，跟上行业发展新步伐，灵活调整行业服务新策略，
及洛杉矶办公耗材展览会，取得了积极的反响以
把每一届北京国际广告“四新”展办成行业精彩的交流盛宴。
及广泛的行业同仁的支持和认可。
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展会热点 / RechargExpo Show Time
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市场动态 / MARKETING New Life for Toner Waste
废弃墨粉获得新生 一家总部在新西兰奥克兰的墨粉回
户外商业使用的一种
收 公 司“Toner Recycling (TRC)” 发 明
涂 料。 这 种 新 的 再 生
了一种全新的方式来回收旧的成像卡盒
涂料可以应用于覆盖
和墨粉。虽然旧成像卡盒中的塑料和金
建 筑， 围 栏 表 面， 以
属有一定的再应用价值，但是其中废弃
及其他应用上的涂鸦。
墨粉的回收一直无法实施。现在这一情
Enviropaints 公
况将得到彻底改善，由 Toner Recycling
司 总 经 理 Peter Reid
(TRC) 的 所 有 者 Wayne Grieve 与
对于这种世界上首创
Enviropaints 公司共同合作，发明了一种
的创新废弃墨粉的再生产品非常的兴奋。
优势将大大降低我们的生产成本，并最
全新墨粉回收再利用技术，该技术承诺
“我们将能够再次利用各种颜色的墨粉
终使得我们在客户当中拥有更有竞争力
无需将废弃墨粉填埋入土。在经历多次
使之发挥最大的价值，现在我们已经实
的价格”他说。
试验后， 该 技 术 使 Enviropaints 公 司 能
现我们通过创新来创造一种全新生活用
够再次使用废弃的聚合物墨粉，作为其
涂料的目的。由于原材料的来源非常有
Australia and New Zealand Printer Sales Survive a Tough 2011
2011 年澳大利亚和新西兰的打印机市场表现平平 2011 年，澳大利亚和新西兰的打印
然灾害以及供应商之间日益激烈的价格
和彩色激光打印机会推动打印机销售。
机市场表现平平，仅售出大约 260 万台
竞争等也对澳大利亚和新西兰的打印机
打印机供应商为了提高市场份额，他们
打印机，和 2010 年持平。
市场产生冲击。”
一定会推出更多的产品，价格战将会更
打印机（包括激光打印机、喷墨打
在这充满变数的一年，富士施乐让
印机和复印机）销售增长缓慢，部分原
其它的打印机供应商相形见绌。富士施
因在于新西兰的地震和日本的海啸的影
乐瞄准低速打印设备，提供有竞争性的
响。另外，消费者和企业对动荡的全球
价格，取得了 5% 市场份额，较 2010 年
经济的感到悲观也对销售增长产生影响，
增加了 2%。而其他的供应商，例如惠普、
惠普
36%
欧债危机以及悬而未决的澳洲碳税则加
佳能、兄弟和爱普生在澳洲和新西兰打
佳能
20%
重了这种悲观情绪。
印机市场保持自己的市场份额不变（如
兄弟
18%
下表），其中惠普占主导地位。
爱普生
11%
富士施乐
5%
其他
10%
IDC 市 场 分 析 师 Arunachalam Muthiah 表示：“强势的澳币、泰国的自
IDC 的市场分析师 Cheryl Looi 说： “尽管消费者购买打印机的需
加激烈，最终受惠的还是消费者。” 澳大利亚、新西兰打印外设市场占 有率前 5 名：
求趋弱，但商业和政府支出的 小幅上涨减缓了打印机市场销 售量下降趋势。” IDC 相信，大部分供应商 将在 2012 年第一季度将从自 然灾害的影响中走出来，并恢 复生产，并预计整体打印机市 场将有 5% 的销售增长。 Looi. 进 一 步 表 示：“ 我 们预计 2012 年的喷墨打印机 62
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注释：澳大利亚、新西兰硬拷贝外设市 场按季数据跟踪 总澳大利亚、新西兰打印机市场数据包 括：单功能和多功能喷墨和激光打印机
市场动态 / MARKETING
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市场动态 / MARKETING New Era of LED Printer: The Advent of the China’s Independent IP Right for the LED Printer
LED 打印行业新纪元，中国自主知识产权 LED 打印机问世 ——艾塔斯红黑双色 LED 打印机打印机 2012 年 4 月 17 日，中国彩色 LED 打印技术高峰论坛在北京国际展览中心
公司，经过十五年上下求索，艾塔斯终 于为打印机烙上了“中国印”。
的 TCO（总体拥有成本）达到最低。 艾塔斯在大会上展出的还有 S2 005/
( 老国展 ) 举行，本次活动主要围绕中国
在此次技术论坛上，被隆重推出的
N 全彩彩色打印机，除采用和双色打印
自主知识产权 LED 打印机的重要意义 ;
是艾塔斯 SR2010/N 红黑双色系列打印
机一样的基于 DCJ 成像与 IOI 架构的彩
全球新一代的 IOI、DCJ、ACR 专利技术
机，这是专为满足国内电子政务红头文
色 LED 打印技术外，它还拥有 ACR 套
研讨 ; 国内首创双色 ( 红头文件专用，有
件输出需求而量身定制的专用打印机。
色 技 术 精 确 彩 色 套 色 (Accurate Color
加密、防伪等特殊功能 ) 激光打印机特点
SR2010/N 同样使用了“圣杯”技术，即
Registration) 技术（日本专利 :3672035
展示。，以“邻近力理论”这一颠覆性
基于 DCJ 成像与 IOI 架构的彩色 LED 打
B2）, 这项技术使得色彩表现更准确、更
理论开创高清彩色 LED 打印行业新纪元
印技术，这使得艾塔斯打印机具有比以
清晰。同时展示的下一代艾塔斯多功能
的艾塔斯科技（镇江）有限公司（以下
前技术更加优越的反白（黑底白线）打
产品，更以多次高清复印效果的优异表
简称“艾塔斯”），应邀参加了本次论
印效果。其打印速度为黑白 (A4)20 页 /
现令参会嘉宾折服。
坛，推出了一系列 LED 打印机新品，其
分钟，红黑双色 (A4)10 页 / 分钟，月打
中 SR2010/N 系列红黑双色打印机成为
印负荷 25000 页，机器外形短小轻薄。
艾塔斯系列新品打印机解读 在活动现场，艾塔斯这次推出的打
了众多媒体关注的焦点，并受到业界技
印产品线相对比较齐全，有多功能一体
术专家的高度赞赏。SR2010/N 系列打印
机，也有单功能打印机，在这次活动现场，
机独具特色，它拥有中国自主知识产权，
艾塔斯主推的产品就是全球高清发明专
接口技术可以对客户开放，输出色彩只
利，独家红黑双色打印。除了双色打印
有红黑双色，红色是政府公文红头文件
机外，还有全彩色激光一体机，另外也
专用的“金光红”。 艾塔斯是 2010 年年底进驻镇江高新 技术区的企业，专业从事 LED 彩色打印 机、多功能一体机的研发、设计、制造 与销售。拥有业界公认的“圣杯”基于 DCJ 成像与 IOI 架构的彩色 LED 打印技 术，并携手美国、日本及台湾具有彩色 光电成像（EPG）、机构设计、电子控制、 彩色图像处理等技术的专家群，以国际 化的团队分工合作，共同成功研制彩色 光电成像引擎。成为美、日、韩三国之 外唯一拥有完整知识产权且完全自主开 发、设计与生产彩色激光打印机能力的
有黑白激光打印机，从产品架构上来看， 成像结构图
艾塔斯特别研制的专用“金光红” 墨粉，完全符合《国家行政机关公文格
无论是黑白还是彩色激光打印，完全相 同，打开机器前盖，前面为一排碳粉盒， 取出碳粉盒之后，机器里面为感光带。
式 (GB/T9704-1999)》关于红色标准的 规定。这一独有的技术完全颠覆了旧有 的公文打印输出的方式旧有输出方式有 二种，一是先印刷红头文件专用纸张， 再打印文件内容；二是用彩色打印机合 成红色打印输出。艾塔斯的双色打印机 从根本上解决了旧有输出的问题，具有： 安全（电子排版，全程加密）、快速（无
▲机器内部结构展示
需印刷 , 直接发送）、准确（一一对应 , 不出差错）、经济（只送信息 , 不送纸张）、 实时（无须专人 , 按需印制）、专业（国 标金光红 , 专色输出）、环保（一次打印 , 无需备专纸）和节约（同比传统，单价 更低）的特点。她开创性地攻克了当前 公文打印中的各种难题，进而实现了极 低的单页打印成本、极低的人工干扰次
艾塔斯 SR2010/N 红黑双色系列打印机 64
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▲左侧废粉仓展示
说到感光带可能很多人都会想到目
市场动态 / MARKETING 前市场中激光打印机的 感光鼓，艾塔斯的感光 带和目前激光打印机的 感光鼓有一些区别，感 光环带的宽度相同，但
Domestic Rapid Development of Ink Resulting in Imported Ink Decreased Prices to 200,000/t
墨水国产化加速 ，进口墨水 降价或跌破 20 万元 / 吨
是整个环带的长度比硒 鼓要长，据现场工作人 ▲黑色激光打印机内部结构展示
员介绍，采用环带设计， 在后续开发生产新的产
品更加灵活，在打印成像过程中，艾塔斯激光打印机采用 LED 成 像技术，而且 LED 的发光源在硒鼓环带的里面，这层环带从里 面往外面看是透明，而从外面看里面为不透明，在成像过程中， LED 灯光就会在硒鼓内部发光成像，在转印过程中，每一种颜色 都是叠加上去的，叠加完成后通过定影器高温进行定影在纸张上。 除此之外，艾塔斯除了采用 OPC 环带外，在不同类型的机器
近日，经证实，意达加、陶丽西、福禄等几家境外 化工色釉料企业先后下调陶瓷喷墨墨水价格，由之前的 28 万 ~36 万元 / 吨调整为 25 万 ~30 万元 / 吨，降幅约为 10%。据了解，陶瓷喷墨墨水国产化进程加速是促使上述 几家境外企业下调价格的主要原因，自去年 5 月份佛山 市明朝科技开发有限公司和佛山市博今科技材料有限公司 正式宣布成功研发陶瓷喷墨墨水、并实现批量生产外，近 期，广东道氏技术股份有限公司、佛山市远泰陶瓷化工有 限公司等多家国内化工色釉料企业也将正式推出陶瓷喷墨 墨水，进口墨水垄断中国市场的格局将成为历史。
架构上基本上都是相同的，比如说双色打印机，既为 3 个黑色粉 盒，再加一个红色粉盒，即可打印双色红头文件，如果是黑白激 光打印机，那么机器的粉盒全部为黑色，这样粉盒容量叠加在一起， 就相当于一个超大容量碳粉盒，能够满足大负荷量用户的需求。 艾塔斯正在积极的进入推进中国市场，并决定以所推出的核心技 术针对国内市场的特殊需求，开发适合的产品，双色红头文件打
据中国建筑卫生陶瓷行业协会副秘书长、佛山市陶瓷 行业协会秘书长尹虹博士预测，随着喷墨印花设备、技术 及墨水国产化的实现，未来 2~3 年内喷墨印花设备与墨 水的单价将进一步下降，整个行业装备的喷墨印花机会以 较快的速度达到 500~600 台，其耗材墨水的单价将很快 突破 20 万元 / 吨或更低。
印机就是由国内新血开发出来的。
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市场动态 / MARKETING India’s Inkjet Printer Market Decline
印度喷墨打印机市场下滑 根据市场研究机构 Gartner 的最新
同时，相关人士表示，2011 年第四
报告显示，2011 年第 4 季度印度喷墨打
季度印度市场打印机出货量并没有达到
印机市场同比下降 24.9%
市场预期，对于喷墨打印机和页面打印
在 A3 幅面数码复合机领域，佳能在
机产品的采购，用户也越来越重视其后
2011 年第 4 季度以 24.1% 的市场份额居
期服务，而非产品本身。
于领先地位，理光以 19.4% 的市场份额
Gartner 分析师表示：下降的原因除 了消费者的消费信心减弱，选择谨慎支
爱普生因此扩大了多功能组合产品的产 量。
出外，随着打印技术的成熟，喷墨打印
惠普 2011 年第四季度的市场份额较
紧随其后。柯尼卡美能达进一步在 A3 复
机对家庭用户的渗透能力也在停滞。此
上一年同期减少了 2.7 个百分点，但仍
合机市场站稳了脚跟，占有 15.1% 的市
外，电子媒介，例如手机和平板电脑的
以 53% 的市场份额占据着印度打印机、
场份额，而施乐在当季则占有 11% 的市
兴起，也影响了该结果。
复印机和多功能一体机市场的主导地位。
场份额。
在喷墨打印市场领域，居市场主导 地位的惠普，其出货量与去年相比下降
佳能以 21.8% 的市场份额紧随其后，而 爱普生
了 35.6%，其市场份额也从 2010 年第四 季度时的 71% 下降至 2011 年第 4 季度
页 面 打 印 机 市 场 在 2011 年 第 四 季 度有 1% 的轻微下降。惠普页面打印机
三星分别占据着 9.8% 和 7.9% 的市 场份额。
的销量较 2010 年第四季度同期增长了 16%，以 54.1% 的市场份额在该市场居
的 61%；爱普生的销量增长了 16.7%，
在 A4 多功能一体机市场方面，惠普
于主导地位。佳能的页面打印机产品销
市场份额提高到 31%；佳能在当季的喷
在 2011 年第四季度占有 52.2% 的市场
量较 2010 年第四季度下降了近 25%，
墨打印机的销量虽然下降了 34%，但是
份额，在行业中继续保持领先地位，佳能、
占有 29.8% 的市场份额，三星取得了 6%
对其市场份额影响不大，其市场份额仅
爱普生、三星分别以 20.6%、10.9%、8.6%
的销售增长，占据印度页面打印机市场
从 2010 年第 4 季度时的 9% 将至 2011
的市场份额紧随其后。A4 多功能机出货
的 11.2% 的份额。
年第 4 季度的 8%。
量较 2010 年第四季度比较上升 56.2%，
Five Advantages in Decrypting LED Printers
解密 LED 打印机五大优势 LED 打印机，凭借着先进的技术和 节能环保的理念，受到消费者的欢迎。 作为最先倡导采用 LED 打印技术的厂商 OKI，也在 LED 打印技术方面做得非常 出色，旗下的主流打印机，大都采用这 项技术。相比于技术更加成熟的激光打 印机，LED 打印机具备哪些优势？又是 如何让消费者趋之若鹜的选择这项技术 总得来说，LED 打印技术相比于传 统的激光打印机，具有五大优势，包括 水平一次成像，让打印速度更快；不产 生臭氧，更加环保；打印头的设计更精密， 机身体积也因此变得更小；机身的结构 独特，效率更高，运行稳定；打印效果好， 图像细致入微。有了这些优秀的品质， 也让采用 LED 打印技术的打印机成为消 •
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LED 打印技术的优势。 水平一次成像，打印速度快 打印机的打印速度，一直是评价一 款产品好坏的重点，随着技术的进步， 打印速度也一直在提升。LED 打印机凭 借着独特的成像方式，让打印速度更快。 传统的激光打印机在成像过程中，
的产品呢？
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费者青睐的产品。下面就让我们来详解
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其激光束需要对成像卡盒表面进行逐点 扫描和逐点曝光。这 种串行式扫描系统， 为保证成像的精确 性， 还 需 要 对 到 达 感光鼓上的每一行 光数据进行扫描和 校 准， 这 都 会 影 响 www.rechargeasia.com
其打印速度。 而 LED 打印机在成像时，是上千个 LED 灯管并行工作，属于并行式扫描， 且每个像素都对应一个光源，这样只需 要控制光源的开关即可，无需对光数据 进行校验，这就为 LED 打印机的高速打 印提供了基础。更加简单的扫面方式， 让 LED 打印可以节省工序，同时节省更 多的时间，在打印速度方面具有很强的 优势。
市场动态 / MARKETING 不会产生臭氧 节能更环保 近些年来，节能环保已经成为社会 共识，各种产品的节能环保，也成为消
用一次成像技术的彩色激光打印机，其
命有限，旋转过程中易损坏、易老化等
内部需要安装四个激光扫描盒，因此整
问题而大大增加了光路系统的故障率。
机的体积就可想而知了。
而 LED 打印机的光路系统比较简单，外
费者选择的重点。打印产品具有很好的
让打印机的体积更小，更方便移动
节能环保特性，不仅可以节省成本，还
或者节省有限的办公空间，成为厂商选
可以降低工作环境中的污染物。而 LED
择 LED 打 印 机 的 主 要 原 因。 由 于 LED
打印机具有更好的环保性。
光源系统内无机械零件，外围的光学器
我们知道，臭氧对人体是有害的，
件也较少。同时，LED 光源本身的发光
而早期的激光打印机臭氧产生量是比较
效率高，光源的体积就可以做到非常的
大的。虽然各厂家都使用了很多方法来
微小，借助先进的工艺，可以将众多的
降低激打的臭氧产生量，如使用接触式
LED 集成在非常小的器件内。
感光鼓充电辊替代早先的电离式充电辊
这样一来，LED 打印机的体积就被
以降低感光鼓充电电路产生的臭氧量，
大大缩小，我们无需再抱着沉重的打印
提高感光鼓的光敏特性以降低激光的发
机搬来搬去，并且放在那里都不会显得
射能量，采用臭氧过滤器以滤除产生的
占地方。
臭氧等，但对于高能激光束在传输过程 中电离空气产生的臭氧，厂家也只能设 法降低，而无法消除。 这无疑是激光打印机的一大缺憾， 而 LED 打印机二极管发出的是普通光， 光线能量小，不会电离空气，自然就不 会产生臭氧了，这对于以环保和健康为 重的办公场合，显得非常重要。同时， LED 光源本身的光利用率高，节省电能， 在使用过程中会进一步降低能好，为节
围光学器件少，无机械运转部分，这样 就大大降低了光学系统的故障率。 打印效果好，精细入微 打印效果与质量，才是一款打印机 好坏最重要的衡量标准，在这方面，LED 打印机凭借着独特的成像原理，显然更 具优势。由于激光打印机采用单光源， 依靠旋转多棱镜和光学系统使激光产生 偏转，这样激光将无法始终保存垂直状 态照射感光鼓表面，尤其是在感光鼓两 端，激光入射角变化将更大，使图像产 生一些畸变，边缘变得模糊。
结构独特，效率更高，运行更稳定 打印机的使用寿命，一直以来都困 扰着生产商和消费者。激光打印机的激 光二极管为了克服长距离传输产生的衰 减和感光时间短的不利因素，其输出功 率要求较高，这样就容易因发热量高而 缩短其寿命。为了减少光源部分的故障 率，提高光源的寿命，发光二极管（LED） 就是更好的选择。
而 LED 打印机的每个光源都在成像 点的正上方，这样就能始终保证光线垂 直照射感光鼓，保证了打印稿的一致性
能环保做出最佳保障。
和文字边缘的锐度。独特的成像方式，
LED 打印头更精密，机身更小巧
更是可以获得效果还原最佳的图片。
一说到打印机，我们都会想到硕大 的体积和很大的重量，传统的激光打印
Note:
机的光路系统内有较复杂的光学器件和 机械零件，加上各器件间必须有一定的 空间才能保证激光束正常传输，同时在 传输的过程中激光束的偏转角度还不能
从表面上看由于 LED 打印机采用了
过大，否则会影响打印质量，这就导致
大量发光二极管来作为光源，而激光打
了其激光扫描盒的体积较大。特别是采
印机仅有一个激光二极管，激光打印机 光源的可靠性会更好一些，但由于 LED 打印机的发光二极管工作在低电压小功 率的状态下，几乎不会出现老化的情况， 因此其寿命非常长。 同时激光打印机的光路系统内部有
If you hav e any que sti on abo ut the rem anu fac tur ing tec hno log y or if you have other puzzles you need to solve, you may contact Rechar ge Asia Magazine for more help. We als o welcome you to share your experience and remanufactur ing tips.
如果您有任何关于 再生方面的技 术问题 , 您可以联 系我们获得帮 助。我们也将非常 高兴的与您一 起分享您关于打印 耗材再生方面 的经验和心得。 Email: news@rechar
geasia.com
透镜和机械零件，这样透镜容易被外界 的灰尘所污染，造成打印质量问题，而 且其旋转多棱镜也会由于电机部件的寿
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企业近况 / COMPANY CLOSE-UP Simeiya Builds the World’s First Automatic Toner Production Line
思美亚造全球首条全自动墨粉生产线 全球原最大单条碳粉生产线年产能
汤付根说，在碳粉生产工艺中，能耗最
投料、混合、热融⋯⋯整个生产流程便
1200 多吨，眼下一条比其提高一倍产能
大的是空气压缩，新生产线使用离心式
会自动运行。齐永前说，中控室可以控
的新生产线正在思美亚富山公司紧张调
空气压缩机替代了原来的螺杆式压缩机，
制 4 层楼高的机房里包括压缩机、混合机、
试之中。更出人意料的是，要完成新生
单位产量耗电量大为减少。原来投入 100
挤出机在内的所有大大小小 2900 多件机
产线的整个生产流程，仅仅只是需要按
公斤原料，只能产出 75 公斤碳粉，而新
器。如果发现某个步骤出现问题，轻点
动一个按钮。这条新生产线属于天威控
生产线通过在线粒度自动控制仪器则能
鼠标便可以改为人工操作。
股有限公司旗下的珠海思美亚碳粉有限
使碳粉产出提高至 80 公斤。
记者了解到，按照传统生产流程，
公司，生产线由天威投资上亿元人民币，
在激光打印耗材领域有 6 大关键零
从美国、德国和日本引进国际一流的离
配件，其中消耗量最大、生产技术难度
仅设备操作工就需要 16 个人。而这套全
心式空气压缩机和挤出机等先进设备建
最高的就是碳粉。因此按照常规经验，
自动化系统在正常运转的情况下，只需
成。
新购入的设备往往是由供应商进行组装，
要齐永前的一根手指头。与传统生产流
目前，思美亚位于富山工业园的公
客户企业只需要按照说明书使用即可。
程相比，全自动化碳粉生产线可将劳动
司安装了两条这样的先进生产线，每条
然而，思美亚却抓住引进的机会，实现
生产率提高 83.5%。
生产线年产能约 2500 吨。思美亚的富山
吸收再创新。通过自主研发，思美亚设
思美亚新碳粉生产线已在今年初投
和南屏公司相加，年产能已经达到 7000
计出全球业界第一个全自动碳粉生产控
产，目前仍在进一步优化调试之中。汤
吨，使其一举成为国内规模和产能最大
制系统，用以匹配新生产线。
付根告诉记者，思美亚的碳粉产品一半
的碳粉生产基地。
每天，设备操作员齐永前都会坐在
值得注意的是，新生产线在提高了
20 平方米的中控室里，电脑显示器则清
一倍产能的同时，更是使得单位产值能
晰显示着上述先进机器运行状态的模拟
耗比旧设备降低了 6.7%。思美亚总经理
图。齐永前只需要按下一个启动按钮，
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整个生产过程即便不计算物料搬运工人，
在珠海销售，另一半则销往国外，如今 订单源源不断。
企业近况 / COMPANY CLOSE-UP
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企业近况 / COMPANY CLOSE-UP One Hundred Sets of Pantum Printers Donated to Colleges and Universities
百台奔图打印机捐赠高校 近日，珠海赛纳打印科技股份有限公司（以下简称“赛纳科技”） 联合电子薄膜与集成器件国家重点实验室珠海分室，向成都电子科技 大学教育基金会赠送了 100 台奔图品牌打印机。这是赛纳科技继湘潭 大学之后，高校捐赠活动的第二站，获得了校方的高度评价。同时， 赛纳科技董事长汪东颖在著名的成电讲坛上，发表了以“创新与突围” 为主题的演讲，奔图打印机创新超越、打破垄断、自力更生的创业故事， 令到场的近千名学子群情激动。
新品快讯 /New Products Express MetroFuser Announces New Zeroset Technology Compatible for Hp LaserJet CP4025/CP4525 Printers’ Fixation Device
MetroFuser 推出了用于 再生惠普 LaserJet CP4025/CP4525 打印机 定影器的 ZeroSet 技术
赛纳科技“奔图打印 机走进校园”大学捐赠系
美国激光打印机部件制造商 MetroFuser 推
列活动，旨在以自主研发
出了用于再生惠普 LaserJet CP4025/CP4525 打
的科研成果和创业精神激
印机定影器的 ZeroSet 技术。运用该技术，当打
励莘莘学子。成都电子科
印机重新安装定影器时，定影器计数可实现自动
技大学是一所以电子与信
清零。
息科学技术为核心的全国 重点大学，已为国家培养了大量高级专门技术人才。赛纳科技选择成 都电子科技大学，希望借助企业生动的故事，激励有志于从事科研事 业的学生，助力我国电子信息产业人才的培养。
Forever Technology Company and AVANTE Mexico Successfully Enter into Agency Agreement
富美科技与墨西哥 AVANTE 公司 成功签订代理协议 近日，墨西哥 AVANTE 全球贸易公司总裁 Sergio 协同其项目经 理一行三人来富美公司进行实地考察，经过实际的产品展示、工序讲解、
HP CP4025n 激打打印机
测试页比对，AVANTE 公司对富美的产品给予了极大认可，并对独特
而在这之前，再生商是不提供清零定影器计
的“硒鼓终生循环”模式产生浓厚兴趣，双方当即达成初步战略合作
数服务的，消费者如果有定影清零的需要，还需
意向。
支出较昂贵的费用。MetroFuser 表示，ZeroSet
经过进一步沟通，双
技 术 采 用 同 原 装 相 似 的 定 影 技 术， 可 对 惠 普
方参加山东——墨西哥经
CP4025/CP4525 打印机再生定影器进行自动清
贸座谈会，墨西哥商会费
零。
尔南多主席亲临签约仪式，
“以前技术人员都需要自己对打印页数进行
会上 ANTE 全球贸易公司
清零，但是惠普打印机的定影器设计原理是自动
与富美科技签订代理合作
清零的。有了 ZeroSet 技术，在安装再生定影器
协议，并达成首批采购订
之后，定影器即可自动清零。”MetroFuser 运营
单。此次合作，对于富美
经理 Mark Makuch 说。
科技具有非常重要的战略
Will DeMuth，MetroFuser 首 席 运 营 官 兼 联
意义，这不仅仅是富美阔
合董事长表示：“未采用 ZeroSet 技术的再生定
步迈向国际市场的良好开
影器通常是不能够清零的。ZeroSet 不仅可以为
始，更是富美“硒鼓终生
技术人员节省时间，还可帮助顾客节省成本
循环”模式进军国际市场 所迈出的坚实一步。 70
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企业近况 / COMPANY CLOSE-UP Lerrin Leads Supplies QA Testing Technology Innovation
乐印引领耗材检测技术的创新 从客户角度看，对通用耗材最关心
支高。按每天开机 10 小时，耗 4 度电，
了这个功能，以满足更多客户的个性化
的就是产品质量，因此，国内众多的通用
一年要 1200 度点，这就要 1000 多元的
需求）。
耗材生产厂家也都在产品质量上下了很多
电费。
“一键输出”功能：新版本调整了
功夫，最普遍采用的一个方法就是 100%
北京乐印神州科技有限公司研发的
按键设置，按“9”键可以直接打印全套
上机做检测，以保证从生产线上下来的产
“乐印万能打印测试中心 LTB-10” 解
测试样张，简化工人操作，提高测试效
品都是合格的。传统的质量检测方法中，
决了这些难题。“乐印万能打印测试中
率强化了对新型号打印机的支持：测试
生产线末端要放置一、二台电脑（要预先
心 LTB-10”，是 2010 年 6 月上市的，
盒本身可以自动支持新发布的打印机型
安装好各个厂家、各种型号打印机的驱动
现在已经应用到广东、浙江、北京等很
号。对于个别需要升级才能支持的各打
程序），通过它来向打印机发送检测命令。
多省 100 多家耗材生产厂，还出口到了
印机厂家公开发布的新型号，乐印会在
这种检测方法弊端很多：
欧洲、印度等国家。最近，乐印又开发
官网上提供升级文件，客户下载后直接
了第二代的产品，在功能上有了进一步
更新测试盒就可以。对客户遇到的一些
的强化：
未在国内公开发布的打印机型号，客户
首先是工作效率低。电脑安装很多 打印机驱动后，本身运行速度就变慢， 而经常的更换“默认打印机”也要费不
客户可自定义测试样张：在乐印官
也可以用乐印提供的软件来自助升级测
网上有简单易用的软件，客户可以很方
试盒测试盒稳定性进一步提升。据该产
便的把自己的测试样张更新进测试盒中
品经理介绍，他们还在开发简化版的测
脑在使用过程中经常会出现一些小毛病，
（第一代的产品，黑白和彩色的样张都
试盒，专门针对打印机维修行业的应用。
如系统无法进入，染上病毒，或者是系
是乐印预设好的，客户改变比较困难。
北京乐印神州科技有限公司网址：
统报错，导致系统崩溃等问题常有发生。
在使用过程中，很多客户提出希望用自
最后就是电脑的采购费用及电费开
己公司特有的测试页，第二代产品实现
少时间。 其次是容易出故障。众所周知，电
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OEM 聚焦 / OEM UPDATE Epson Releases Three New Mini-Printers in Beijing
爱普生在京发布三款微型打印机新品 国际知名的微型打印机生产商爱普
机 TM-T88V，目前是业内
生，在北京海航万豪酒店举行了题为“微
速度最快的打印机，最高
聚世界 改变未来”的微型打印机新品发
速度可达 300mm/ 秒，而
布会，爱普生商用产品部全球销售统括
且耐用性能极高，平均 36
总负责人深石先生，爱普生（中国）有
万小时的无故障打印性能，
限公司董事长兼总经理小池清文，爱普
使它足够应付零售行业高
生（中国）有限公司副总经理林中庸先
频率高强度的严酷使用环
生 , 爱普生（中国）有限公司系统设备营
境，而且可实现精细打印
业部部长吉羽智勇等高层领导悉数到场。
个性化 LOGO 及折扣券。
作为爱普生在中国举行的第一次微型打
TM-L90， 可 在 结 账 同 时
印机的新品发布会，它全面展示了 2012
即打印优惠卷，而且支持
年全面上市的餐饮、零售、医疗、航空
双色打印，提升了消费者满意度，单位
慢，这无疑影响了整体经营效率和客户
领域的新产品和应用解决方案，确定了
时间内争取到了更多的客源。还有高效、
满意度。而爱普生 TM-C610 最快打印
2012 年新的市场发展战略，可谓是新财
稳定又极其省纸的爱普生 TM-T58，一
速度可达 100 毫米 / 秒，出色的打印速
年伊始爱普生布局中国微型打印机市场
年 省 下 纸 卷 的 费 用 够 买 一 台 新 的 TM-
度让零售行业的收银实现零等待。此外，
的战略筹备会。
T58，专业用于打印全国各地普通票据及
使用爱普生 TM-C610 时的操作也非常
地税务发票的爱普生
简单，甚至对于没有任何经验的操作员
TM-U220\TM-U120
也可以直接上机操作，节省了人员培训
系列针式票据打印机 ,
成本，提高了工作效率，避免了由于人
均在不同程度上推动了
员变动带来的经营问题。
中 国 零 售 行 业 的 IT 信 息化发展。
TM-C610
本次发布会发布的另一款新品 TM － T81 Ⅱ可用于零售行业收银台的
在本次爱普生微型
票据打印，打印高效稳定，机身大小仅
打印机新品发布会上，
为 146mm*199mm*140mm， 可 垂 直 或
爱普生针对零售行业
水平放于收银台，有效节省了占位空间，
再 次 推 出 了 全 新 TM-
却增加了顾客结账时放置商品的空间。
C610 全彩微型打印机
而对于零售企业而言，速度就是效益，
近十年来，随着零售行业信息化的
和零售行业打印解决方案。现代化都市
节省成本就是增加收益。尽管市面上打
高速发展，零售业对信息化管理、运营
对优惠券的需求已经超越了单页广告、
印 速 度 能 达 到 150MM/ 秒 的 微 型 打 印
设备的需求也越来越高，运用先进的 IT
直发邮件、网络宣传，成为了回报率最
机有很多，但多次测验结果显示 TM －
设备来提升零售企业的业务处理能力和
高的媒体宣传的促销方式。爱普生 TM-
T81 Ⅱ是其中打印速度最快的，独特的
服务质量，已成为大势所趋。对于每天
C610 与之前的 TM-C3400 同属彩色优
防卡纸功能使其打印输出更加安全稳定，
人流涌动的零售行业而言，微型打印机
惠券微型打印机，它们打印出的优惠券
能有效提升收银台的工作效率。
的打印速度和耐用性至关重要，单位时
更加凸显品质感，独特的打印技术使打
间内微型打印机打印的票据越多，打印
印出的优惠券即使遇到水渍也毫不褪色，
微型打印机新品发布会，全面展示了爱
故障率越低，客户结款时的等待时间就
提高了零售企业用户的品牌形象，有助
普生在微型打印机领域的技术实力，巩
越短，整个零售产业链的运营效率就越
于吸引更多的顾客光顾，提高整体店面
固了爱普生作为零售行业打印设备第一
高。作为第一台微型打印机生产者的爱
的运营收益率。对于超市等零售行业用
品牌的企业形象，彰显了爱普生将继续
普生公司，在深入研究零售行业的使用
户而言，每个顾客的购买商品不同导致
大幅提升在零售行业的市场占有率的发
环境和实际需求中，研发了一系列高品
优惠券的多样化，而众多优惠券都要由
展规划。
质的专业产品。爱普生热敏型微型打印
服务台人工兑换，工作量大，而且速度
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本次“微聚世界 改变未来”爱普生
OEM 聚焦 / OEM UPDATE Canon Releases “Tengcai” Pixma, New All-in-One Color Fax Printer
佳能腾彩传真一体机系列新品上市 日前，佳能面向商务办公市场推出 三款腾彩 PIXMA MX 传真一体机系列新
数的各类文档，一次性地批量完成扫描、
中，实现按需打印。日常传真中，出现
复印，让商务办公省时省力。
打印机缺少纸张或者墨水量不足时，传
品，从低端到高端总共有四款产品，覆
佳 能 PIXMA MX518 更 是 配 备 了 只
真可以先接收、保存，然后等添加纸张、
盖需求不同的商务办公用户，这也是佳
在高端机型上才有的双功能智能操控面
更换墨水盒后再进行打印，让用户的商
能喷墨传真一体机在 2012 年的首次新品
板设计，在日常使用中，无论“复印”
务传真不遗漏、更放心。值得一提的是，
发布。
还是“传真”，双功能操控面板都能智
PIXMA MX518 传真还可以保存至存储卡
其中，PIXMA MX518 以其良好的性
能地根据需求，自动切换功能按键和数
中。同时，三款机型均拥有安全传真功能。
能及千元机的价格瞄准于需求量巨大的
字按键，不需要使用的按键会暂时自动
在进行重要商务传真时，可以开启传真
中端商务输出市场，PIXMA MX438 则凭
隐藏。配合 2.5 英寸彩色液晶屏，轻松引
号码双重确认和传真号码自动核对功能，
借实用的功能和可靠的品质成为商务输
导用户进行相关操作，让商务办公轻松
提高传真安全性，避免重要商务信息误
出市场的中坚力量，而高效入门型传真
上手，高效快捷。
发送。
一体 PIXMA MX378 依靠高性价比吸引了
本次佳能发布的全系列传真一体机
有打印传真需求的众多小型微型企业人
继续对原有 MX 系列的产品进行更新与
士的目光，还有一款功能最为丰富、性
补充，产品线得到进一步丰富，给用户
能最强劲的高端传真一体机腾彩 PIXMA
提供的选择空间更大，而佳能喷墨传真
MX898，定位高端商务用户。
一体机具有的高性能与高品质得到保留， 外观更加符合商务用户的需求，人性化 设计愈加完善，良好的用户操控体验与 丰富的功能相结合，效率倍增。 佳能腾彩 PIXMA MX518 多功能传真一体机
佳
能 PIXMA MX898、MX518、
MX438 均 具 有 无 线 网 络 配 置， 不 仅 可 以放置在室内任何位置，实现电脑端的 无“线”困扰，而且通过 Canon Easy佳能腾彩 PIXMA MX378 多功能传真一体机
PhotoPrint（Canon iEPP）免费应用程序，
佳能本次发布的 MX378、MX438、
可 以 在 iPad、iPhone、iPod touch 上 直
MX518 传真一体机搭载 30 页自动输稿
接扫描文档、图片为 PDF 文件并打印输
器，而 PIXMA MX898 搭载 35 页自动双
出，更可轻松打印 iPad、iPhone、iPod
面输稿器，不论是大量的商务资料需要
touch 中的照片，畅享自由随心的移动
复印，还是多页的商务合同等待扫描，
打 印 新 方 式。 值 得 一 提 的 是：PIXMA
这四款传真一体机机型都能轻松应对，
MX518 同时还配置了有线网络功能，轻
通过自动输稿器，方便快捷地处理多页
松实现多人的一机共享。
Note: If you hav e any que sti on abo ut the rem anu fac tur ing tec hno log y or if you have other puzzles you need to solve, you may contact Rechar ge Asia Magazine for more help. We als o welcome you to share your experience and remanufactur ing tips.
如果您有任何关于 再生方面的技 术问题 , 您可以联 系我们获得帮 助。我们也将非常 高兴的与您一 起分享您关于打印 耗材再生方面 的经验和心得。 Email: news@rechar
geasia.com
佳能腾彩 PIXMA MX898 多功能传真一体机 佳能腾彩 PIXMA MX438 多功能传真一体机
在传真方面，传真可以保存至内存 www.rechargeasia.com
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OEM 聚焦 / OEM UPDATE Samsung Releases One Machine that Supports OEM Toner Filling
三星首推支持原装可灌粉 系列一体机
Xerox Releases Two New Solid Ink Multifunction Printers
施乐新推两款固体墨水多功能打印机 施 乐 宣 布 推 出 两 款 固 体 墨 水 彩 色 多 功 能 打 印 机，ColorQube 8700/8900，目标客户为中小企业。
最近，中国三星论坛上重点展示了三大系列新
施乐 ColorQube 8700/8900 由施乐（美国）威尔逊维尔的固体墨水
品：ML-2161 系列黑白激光打印机、SCX-3401
工程团队研发。他们不同于一般使用硒鼓的打印机，采用了固体墨水技术，
系列黑白多功能一体机和 SCX-4728HN 系列黑白
蜡状墨水通过热溶化以后可以直接由打印头喷射出来。
多功能一体机。这次新品的一大亮点就是 SCX-
官方表示，借助 ColorQube 打印机，企业用户可以以低成本打印高
3401 系列产品的硒鼓可以灌粉，一改三星传统硒
质量的彩色印刷物，包括销售手册、宣传单和幻灯片等。和相较同级别
鼓模式。这是三星产品在加密保护上的首次让步。
的激光多功能打印机相比，“无墨盒”的 ColorQube 8700/8900 可以减
据三星工作人员介绍，三星 SCX-3401FH 的
少 90% 的废弃物，能源消耗也比较低。两款多功能打印机都支持施乐的
硒鼓上仍然有芯片，但是这个芯片不是加密芯片， 而只是一个普通的硒鼓耗材计数器，不会影响用户
打印管理服务，有助于控制打印成本。 施乐销售部的经理 Shell Haffner 表示，美国有将近 600 家中小企业，
选择灌粉。另外在机器里面也没有硒鼓加密的技术
施乐的 ColorQube 固体墨水彩色多功能打印机将为企业用户提供负担得
存在。
起的、简便、快捷以及高质量的彩色打印。 三 星 以往的打
目前，两款打印机已经在全球上市发售。ColorQube 8700 的售价 为 2499 美元，而 ColorQube 8900 的售价为 4999 美元。
印 设 备， 不仅仅硒 鼓上装有 加密芯片， 而且在机 器内部也 三星 SCX-3401FH 多功能一体机
有 加 密，
且加密破解上的成本非常高。也正是因为如此，三 星兼容耗材制作厂商很少。而有些相对新的机型， 在市面上就更买不到兼容耗材了。从三星这次新品 的应用特点来看，三星打印设备的耗材未来会更加 多样化。而且这也会促进用户能够更好的接受三星 的打印产品。 据悉，三星 SCX-3401FH 的 A4 打印速度高 达 20 ppm， 面板上设有 一键式屏幕 打 印 按 键。 同 时，SCX3401FH 配备 有简单易用 的环保驱动， 能够快速编
三星 SCX-3401FH 多功能一体机
辑文档，如去掉粗体字、删除无用图片或文件，从 而达到节省墨粉的目的，降低办公成本。 74
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OEM 聚焦 / OEM UPDATE HP Releases Color Laser All-in-One Printer
惠普发布新彩色激光一体机 日 前， 惠 普 向 媒 体 展 示 了 旗 下 新
用户节省能耗；最新加入彩激一体机家
一代彩色多功能激光一体机，其中包括
族的 3.5 英寸魔术框架控制面板（触摸屏）
M175、M275、M375、M475 四 个 系 列
直观友好，如同智能手机一般的人性化
的多款新品，覆盖家庭、SOHO、小型工
操作方式更加简单清晰。
作组、电子商务、中小型企业文印需求， 新品支持惠普独有的云打印、0 秒预热、 智慧驱动和自动开关机技术，而 M275 系列的多功能彩色激光一体机还支持 3D 实物快速扫描，集成了扫描仪、数码相 机、复印机的功能，非常适合电子商务
HP Topshop LaserJet Pro M275 彩色多功能一 体机
用户快速便捷的获取高质量商品图像，
列彩色激光一体机，不仅拥有高集成、
其中大部分机型还支持无线与有线网络，
低售价等特点，在提供彩色输出之外还
用户可通过网络随时随地的访问这些先
能带来更加实惠的黑白打印成本，是小
进的彩色全能打印设备，让它们成为你
微企业及 SOHO 用户的“绝配”，在有
工作和生活中的最佳拍档。
限的预算范围内，也可为搭建起专业的 “彩色文印中心”；针对中小型工作组、 初创型团队等文档处理要求相对较高的 用户，惠普最新推出的 HP LaserJet Pro 300 color MFP M375nw 和 配 备 了 自 动 双 面 打 印 的 HP LaserJet Pro 400 color MFP M475dn 彩色激光一体机，无论在 输出效率、色彩呈现、网络应用上，都 达到行业级水准，是制作专业文档、标书、 行业报告的“好帮手”。
HP M275 支持 APP 应用程序
无线网络和移动终端的广泛普及， 打破了传统办公空间的界限，促进了工 作 和 生 活 的 交 叉 融 合， 同 时 也 为 办 公 打印设备提出了新的要求——跨越时间 和空间的限制。惠普彩激一体机紧随这 一 潮 流， 推 出 了 包 括 云 打 印、Wi-Fi、 Airprint 在内的无线应用，使打印设备跻 身时代前沿，贴合用户“无线办公”、“远 程操作”的需求脚步，引领行业趋势。 惠普云打印技术的应用，是一项颠 覆传统打印机印象的创举。通过一封邮 件，即可调动随时待命的惠普彩激一体 机，立刻获得来自这位“最佳拍档”的
HP LaserJet Pro 300 Color MFP M375 彩色多功 能激光一体机
迅速反馈，实现与客户、员工、合作伙 伴以及家人朋友的智慧沟通，演绎现代
惠普本次推出的全新彩色激光一体
打印版的“鸿雁传书”。步调一致，甚
机，集彩色打印、复印、扫描、传真等功能，
至先人一步，确保了用户可以借助惠普
使纸质文档和数码文件互相转换的过程
彩激一体机的技术优势，获得完美体验。
简便高效，办公文档处理样样精通，以
Wi-Fi 和 Airprint 功能，则为各种智能移
专业色彩为用户创造更多价值。
动终端架起了与打印机沟通的桥梁，使
惠 普 刚 刚 推 出 的 HP LaserJet Pro 200 Color MFP M275nw 彩 色 激 光 一 体 机，作为全球第一台提供三维物体扫描
HP M275 3D 扫描
应用于惠普彩激一体机全线产品的
功能的彩色激光一体机，通过应用惠普
智慧驱动技术，无需光盘，即可实现快速、
独创的 3D 扫描技术，使该款产品成为
智能的驱动安装，无论是初次使用还是
电商、设计、创意等行业用户进行素材
移动使用，都十分简便；而自动开关机
立体扫描的不二选择；而此前推出的 HP
技术，可根据用户作业量，自动进入关
LaserJet Pro 100 Color MFP M175 系
闭或开启状态，无需人工干预即可帮助
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打印不再是办公过程中的某个具体步骤， 而是平顺的嵌入到整个办公流程和办公 习惯中。
OEM 聚焦 / OEM UPDATE
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OEM 聚焦 / OEM UPDATE OEM 聚焦 /MPS Samsung US Releases New Managed Print Service (MPS) Program
美国三星公司新推出打印管理服务项目 近 期， 美 国 三 星 电 子 公 司 宣 布 推
的内容如下：
Compass Sales Solutions 向经销商、零
出 Samsung PrintIQ（TM） 打 印 管 理
1. 系统分析：三星销售代表为经销
售商提供信息系统支持，这个系统可以
服 务（Managed Print Services， 简 称
商、零售商的销售团队提供综合分析，
自动记录销售数据和销售人员的职能管
MPS）。
确保客户配备合适的设备。
理情况。
Samsung PrintIQ（TM） 项 目 旨 在
2. 打印管理：利用软件监控和分析
5. 耗材供给：向合格的经销商提供
为三星的经销商、零售商以及打印机生
设备，确保效率至上。目前，三星已经
三星设备的耗材，此外，三星还和 LMI
产 商 提 供 打 印 管 理 服 务， 以 满 足 客 户
和 Print Fleet 及 MWAi 开 展 合 作， 向 经
合作，向经销商提供质优价廉的适用于
个性化的打印需求，同时帮助他们降低
销商、零售商提供了云打印管理解决方
其他品牌打印机或复印机的硒鼓。
运 营 成 本、 增 加 利 润。 通 过 Samsung
案。
6. 全国服务支持：通过连接服务供
PrintIQ（TM），经销商、零售商及生产
3. 租赁服务：三星的合作伙伴 Great
商可以分析、优化和管理客户的打印机
America Leasing Corporation 向合格的
和复印机。
经销商提供租赁服务。
Samsung PrintIQ（TM） 项 目 包 含
应 商 的 网 络，Samsung PrintIQ（TM） 可以在全美提供技术支持。
4. 销 售 工 具： 三 星 的 合 作 伙 伴
If Managed Printer Service (MPS) Works in China?
文印管理服务在中国能否行得通 2011 年 是 打 印 市 场 较 为 活 跃 的 一
当然，这种模式在中国的前景是否
年，活跃并不是指大家推出新品在争相
广阔？不是说中国的企业不适用于文印
卖打印机，而是大家都在忙收购。在打
管理服务，事实上，不少大型国企或者
在基本的文印管理层面，企业只需
印管理、服务市场的收购方面，惠普公
外资企业已经购买了这些服务为自己的
要能够有效地优化客户的打印、复印、
司收购了 Printelligence，而施乐公司则
企业提高生产力。但在我国占据总量较
传真序列和管理，以确保他们留在这个
在近一年来去年收购了 8 家公司，其中
多的依然是中小企业，我们从市场占有
最佳状态。这当然不是一件易事，它需
包括一些文印管理公司和咨询公司。而
率的百分比上来看，文印管理服务依然
要对客户的目标，打印环境，和最终用
利盟则在 2010 年收购了电子内容管理
有着很长的路要走。而且中国的人力成
户需求的深入了解。然而，打印机的厂
(ECM) 空间的后起之秀 Perceptive 软件
本要比欧美国家要低廉许多，用采购成
商和经销商对这些都已经越来越熟悉，
公司，我们现在可以看到不少创新的应
本更高的机器去代替人进行管理，对于
现在的不接受和低占有率未必代表着今
用成分进入到了利盟的产品之中。
采购者和决策者来说不是一件划算的事
后也是如此。在未来的几年，中小企业
情，而选择文印管理服务虽然可以在表
用户依然不见得能接受文印管理服务的
为什么这些以往以硬件销售为主的
面上避开这个弊端，但从实质上来看， 成本依然摊在里面。
打印机公司开始在文印服务甚至软件市
概念，但中小企业中的一部分会成长为
场上跑马圈地了呢？这要从企业为什么
大型企业，这些大型企业才是文印管理
越来越喜欢租机器或者是购买文印管理
服务在中国最主要的服务对象。看来文
服务有关。中小企业很多都喜欢购买打
印管理服务的普及率，也算是经济形势
印机，但是大型企业出于成本控制的原
一个晴雨表。
因，更喜欢去寻找文印管理公司去购买 打印服务，也就是说租用机器按张收费 的模式会非常流行。 78
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OEM 聚焦 / OEM UPDATE OEM 聚焦 /Format Printer HP Retains Top Spot in 2011 Australia Large Format Printer Market
2011 年惠普引领澳洲大幅面打印机市场 2011 年，澳大利亚用于打印图像材料（如广告牌、室内
IDC 预计，工艺制图类大幅面打印机将推动澳洲大幅面
广告和数码照片）的大幅面打印机市场总额达 2100 万美元，
打印机的销售，而图像类大幅面打印机市场有望在年底赶上
但销售量较 2010 年下降了 35%，仅售出 1250 台。
工艺类大幅面打印机市场，预计 2012 年澳洲总体大幅面打印
但是，用于打印工艺制图（如建筑图、工程图和施工图）
机的销量将增长 2%。
的大幅面打印机的销售量为 2560 台，同比上涨 6%。总体而言，
图一 2011 年供应商市场份额排名（按出货量计）
澳大利亚的大幅面打印机的销售量较去年同期下降了 12%，
排名
供应商 市场份额
仅售出 3810 台。
1
惠普
50%
IDC 的助理市场分析师 Suzanne Tai 表示：“工艺制图
2
佳能
18%
类的大幅面打印机销售额的上升主要归功于商业和政府部门
3
罗兰
10%
的复苏。此外，受惠普进行密集的零售促销和宣传影响，24
4
奥西
7%
英寸大幅面打印机的销售额也有大幅增长。”
5
爱普生 6%
6
其它
IDC 认为，图像类大幅面打印机销量下降的原因在于： 企业认为全球经济前景尚不明朗，并预计 2012 年 5 月举行的
总计
9%
100%
四年一度的 Drupa 展会上将会有不少新品发布，所以推迟了 采购新设备。 Tai 表示：“Drupa 展会上会有新的工艺制图类和图像类 大幅面打印机发布，各制造商将在展会上展示他们四年来的 创新和发明。”预计这些新品和技术将于 2012 年下半年在澳
来源：《2011 年第四季度澳大利亚大幅面打印机季度追踪》 注：工艺制图类大幅面打印机适用范围：CAD 图、建筑图、工程 图、施工图、GIS 图和其他工艺制图。 图像类大幅面打印机适用范围：美术、数码照片、销售终端 / POP 海报、室内指引、室外指引等。
洲市场发布。
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请教专家 / ASK THE EXPERTS Analysis of the Advantages and Disadvantages of Wireless Printing
无线打印的优势与不足 Wi-Fi 功能的日益普及
土，推出了使用黑莓手机可以支持惠普
且苹果还有意依托惠普推广这一无线打
随着 Wi-Fi 功能的普及，各家厂商
的云打印服务。但是，直到惠普正式发
印解决方案。苹果在其官网还举行了惠
纷纷推出了支持 Wi-Fi 功能的打印设备，
布“云打印”解决方案时，这项在美国
普打印机的促销活动，这不禁让用户猜
甚至有的厂商还以 Wi-Fi 无线打印为热
推出的云打印服务，并没有得到用户相
测，到底这个 AirPrint 与惠普的无线打印
点，推出了全新的无线打印设备。近期
关使用消息，后来也就不了了之了。
输出，到底实用不实用，他们之间到底
三星就在北京发布了多款支持 Wi-Fi 功
作为一种全新的打印模式，惠普不
能的无线打印产品，产品线从黑白激光
仅将“云打印”这一解决方案融进了其
但是这一功能还是吸引了广大打印
打印机、彩色激光打印机到激光一体机，
产品，还将看不到的“云端服务”绑定
爱好者以及苹果的粉丝们。AirPrint 的无
可以说三星在产品线方面，已经全面加
了机器。用户不仅可以通过惠普的“云
线打印确实为惠普今年的打印新品赚足
入了 Wi-Fi 功能，而早兄弟公司也发布
服务端”来完成远程打印，还可以通过
了眼球。针对苹果这一全新应用，佳能、
了多款支持 Wi-Fi 无线打印功能的一体
惠普的在线资源网站，浏览、编辑、下
爱普生、兄弟、三星、富士施乐等打印
产品，甚至还发布了一款只支持无线打
载打印这些丰富的在线资源。惠普全新
厂商，也纷纷拿出相关支持苹果移动终
印方式的一体产品，可见 Wi-Fi 无线打
推出“云打印功能”的全功能一体机，
端的产品，并推出了针对苹果终端的各
印已经被行业认同。
用户甚至可以不通过电脑，直接通过打
种 iPrint 程序，方便使用其他打印品牌的
印机的触摸屏，来完成许多复杂的模板
用户也可以体验无线打印功能呢。
谷歌“云概念”与云打印 作 为 无 线 打 印 章 节 的 一 部 分， 我 们不能不提到谷歌“云打印”。谷歌自
打印工作，甚至用户可以通过这个简单 触摸屏，下载地图、新闻、手工画图、 经典卡通人物等丰富的素材。
2010 年 4 月正式宣布谷歌浏览器支持“云
公平的说惠普提出的云端打印、在
打印”这一技术，作为提出“云打印”
线服务，都最好地诠释了未来打印发展
概念的开山鼻祖，谷歌并没更多的针对
的方向及趋势，终有一天用户会告别线
“云打印”推出相关服务与技术。而在
缆与复杂的软件，只需“云端”提供的
这一年，谷歌不但没有大肆对外宣传“云
打印、编辑服务，用户就可以编辑、制
打印”这一未来的打印理念，反而被惠
作自己需要的材料，而通过无线打印来
普抢得先机，去年惠普推出了一系列“云
实现输出，这才是最接近无线打印实质
打印”解决方案的打印产品，抢占了“云
的方式。当然现在的惠普“云打印”还
打印”的先机。
面临着诸多的问题：云打印的打印响应
由于国内用户想要使用谷歌“无线
速度慢，而受制于不稳定的无线网络。
安卓系统的后程发力 随着今年以来市场平板产品竞争的 白热化，有越来越多地厂商加入了生产 平板这一大军，而且绝大多数品牌无一 列外地选择了安卓系统。这也为用户能 够早日享受到如苹果一样的服务打印了 基础。针对安卓平板产品丰富化的事实， 各家打印机厂商也纷纷推出了针对安卓 系 统 的 iPrint 软 件， 特 别 是 三 星 公 司， 针对自己发布的平板手机，推出了相应 的打印、一体设备，方便使用三星移动 终端的客户，享受无线打印的乐趣。此 外，佳能、兄弟、惠普也都推出了各种
打印”功能，必须要借助谷歌发布的谷 歌 Chrome 浏 览 器 来 完 成， 虽 然 谷 歌
绑着怎么样的利益关系。
苹果的 iOS5 系统与 iPrint
的 iPrint 软件，用户可以通过 Android 的
Chrome 浏览器在速度上，相对于使用
苹 果 在 2010 年 底， 针 对 苹 果
Market 市场下载相关程序。但是就目前
IE 内核浏览器的用户来说有着较明显的
Touch、iPhone、iPad 用 户， 使 用 无 线
所知，还没有一家厂商推出了针对大陆
优势，但是在注册账号等方面，需要有
打印这一需要，在升级 iOS4.2 版本后，
用户的中文版 iPrint，这无疑为安卓无线
较好的网络环境支持。否则用户就会因
推出了全新的 AirPrint 功能，即使用苹果
打印在中国的普及制造了新的障碍。
为种种原因，造成账号注册失败。
移动终端时，用户可以直接与相应的打 印机通过无线方式相连，将需要的信息
惠普的“云打印”与 HP App 作为基于谷歌“云打印”来说的惠 普“云打印”，可谓是市场上最早的无
数据通过无线传输到打印产品上直接打 印输出。这就是风靡一时的 AirPrint 无线 打印功能。
线打印解决方案的践行者。据美国媒体
截止到今日，支持 AirPrint 的无线打
报道，惠普早在 2009 年 5 月就在美国本
印产品共有 16 款，全部为惠普品牌，并
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中文快讯 / CHINA CORNER
重庆全球打印与成像设备制造 基地签约
广东质监抽查结果 4 批次印刷 及办公耗材不合格
Chongqing Global Printing Signs Agreement with Imaging Equipment Production Base
GongDong Quality Supervision Random Checking
中共中央政治局委员、国务院副总理、重庆市委书记张
中国质量新闻网通报 2011 年广东省印刷及办公耗材产品
德江 4 月 17 日在渝会见了美国惠普公司总裁兼首席执行官梅
定期监督检验质量状况，368 批次样品经检验合格 364 批次，
格·惠特曼女士一行，并出席重庆全球打印与成像设备制造
产品抽样批次合格率为 98.9%。 本次抽查依据 DB44/T305-2006《喷墨打印机墨盒通用
基地签约仪式。 会见中，张德江对惠普公司长期把中国作为其全球投资
技术规范》、DB44/T692-2009《激光打印机鼓粉盒通用技
和战略发展重点，特别是积极参与中国西部大开发表示高度
术规范》、QB/T2730.1-2005《喷墨打印墨水第 1 部分 : 喷
赞赏。他说，惠普是世界著名的信息技术企业，是与中方建
墨打印机用墨水》等 12 个标准、经备案现行有效的企业标准
立第一家中美合资高科技企业的美国企业，其产品和技术家
及产品明示质量要求，对印刷及办公耗材产品的标志、印迹
喻户晓。自 2005 年以来，惠普先后在渝投资建立了全球软件
色密度、印迹耐紫外光照性、可溶性元素、色度、打印效果
服务重庆分中心、全球测试服务中心、全球电脑生产基地和
等 60 个项目进行了检验。
结算中心等。此次，惠普决定将打印及成像产品项目落户重庆，
结果显示，标称太平洋塑胶制品（深圳）有限公司生产
进一步说明了双方合作的真诚务实和互利共赢。我们热忱欢
的一批次“Logic”鼓粉盒、标称中山市英杰三盟电子有限公
迎惠普在渝投资，大力支持惠普在渝发展，促进惠普实现集
司生产的一批次鼓粉盒，底灰项目不合格。质监部门表示，
研发、生产、结算、服务于一体的更紧密合作。
底灰项目不合格会导致无图像区域有不应出现的灰色印迹，
会见结束后，张德江和梅格·惠特曼出席了重庆、惠普、 富士康三方举行的“重庆全球打印与成像设备制造基地签约
影响图像美观。不合格的主要原因是部分生产企业生产工艺 不过关或质量控制把关不严。
仪式”。重庆市市长黄奇帆，惠普公司执行副总裁、打印与
此外，标称中山市永泰打印耗材有限公司生产的一批次
信息产品集团总裁托德·布莱德利，富士康科技集团副总裁
鼓粉盒，定影牢固度项目不合格。标称东莞市佳升油墨厂生
张邦杰分别在签约仪式上致辞。黄奇帆说，惠普、富士康在
产的一批次“佳升”私印油墨（原黄）（溶剂型油墨），溶
重庆打造打印成像设备生产基地，彰显了惠普、富士康对重
剂残留量总和项目不合格。
庆未来发展和投资优势的信心。重庆市政府将竭尽所能搞好 服务，全力支持重庆全球打印与成像设备制造基地建设。托 德·布莱德利和张邦杰也分别表示，将认真履行各自的承诺， 不断加大在渝投资力度，共同开创互利共赢的合作新局面。
喷墨打印机总能耗下降 57% Inkjet Printers’ Total Energy Consumption Decreases by 57%
据悉，根据协议内容，惠普将其全球打印与成像设备制
“总功耗 ( 瓦时 / 天 )”被视为衡量一台打印机节电性能
造基地布局在重庆，并由富士康代工制造。重庆、惠普、富
的一项重要指标。实践验证“喷墨式打印机比激光打印机少
士康三方将携手在渝建设 3000 万台喷墨打印机制造基地。该
消耗 90% 的能量。”随着新技术的应用，打印机的体积和能
基地的建设以及相关代工企业、配套厂商的引进，将为重庆
耗也在不断下降。
再添一个信息产业集群。
以 爱 普 生 超 高 速 商 务 喷 墨 打 印 机 C110 为 例， 工 作 能 耗 仅 为 15W， 而 一 般 小 型 桌 面 激 光 打 印 机， 工 作 能 耗 为 315W，由此可见，选择喷墨打印机办公将比小型桌面激光机 每小时工作能耗可节约 300W。据测算，以商业用户平均一天， 打印机工作 3 小时计，将全国 500 万台激光打印机改用成喷 墨打印机则每年可节省 11.25 亿度电，电费 11.8 亿。 目前，新技术还在让喷墨打印机的总功耗不断下降。例如， 尽可能减少打印机在待机期间的耗电量；缩短系统进入休眠 模式之前的时间；将 LED 背光技术运用在扫描仪和液晶面板 上；采用节能装置和扫描仪发动机，并使用高效电源。现在， 相较于早年产品，新产品的总能耗已下降了 57%。
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北京耗材联盟召开耗材形势 分析座谈会
奥地利全新 3D 打印机 打造纳米级模型
Beijing Consumables Association Holds Forum to Analyze Current Market
Austria's New 3D Printer to Create Nanoscale Model 据悉，近日奥地利科学家研发了一种可打印纳米级模型
4 月 10 日，北京耗材联盟组织一次耗材行业形势分析会。 以座谈的方式针对目前中国耗材行业的焦点问题，进行了交 流和沟通。来自北京区域的 20 多家耗材厂商参加了会议。 北京莱盛高新技术有限公司副总经理杜海泳认为，当前 中国的耗材市场形势呈现上升态势。各家公司都在稳中进步，
的新型激光 3D 打印机。该机主要通过激光催化特殊树脂材料 来完成三维打印。 该 3D 打印激光机具有极高的精准度，可塑造出纳米级 别的微型雕塑模型。它不同于以往的激光 3D 打印机，不是通 过激光逐层煅烧实物来进行图形塑造。
有的公司在一季度有大幅的提升，市场占有率进一步增强， 这全是源于我们的客户认可了民族品牌的再生耗材产品。 杜海泳提到当前耗材市场有两点值得关注：1. 北美、台 湾耗材产品的供应商出现生意冷清。尤其佳能在美国状告 34 家成像卡盒企业，反应出模具厂商在欧美市场受阻，应关注 国内市场类似的现象。2. 在出口厂商受阻的环境下，转战国 内市场的耗材产品会出现供大于求的局面，耗材的价格战将 继续，从原材料到产品均将面对这个问题。 中国办公设备制造行业协会的秘书长冷欣新表示，发生 在美国、欧洲等地方兼容耗材企业被 OEM 厂商指控侵权案件， 不仅仅是专利问题，还涉及到商标、铭牌等多项内容。所以， 企业应该在产品出口之前对于产品目地知识产权所有规定充 分了解，不应该存有侥幸心理。在现实中被指控风险始终存在，
3D 打印机打印的纳米级立体画面（图片来自网络）
该 3D 打印机主要通过一种含有感光分子的液态树脂材
只是对手会衡量利益利害程度和证据掌握程度。即便转战国
料来实现的。当这种液态材料受到激光照射时，它会迅速地
内市场，这种风险同样存在。所以，企业生存和发展基础始
转化成聚合物而凝固。研究人员需要通过电脑程序精确地操
终是：理性、信誉、质量、创新。
控激光光束从不同角度进行照射，才能以高精准度完成立体
北京律理律师事务所余律师谈了专利权方面的法律问题。 他说，专利权具有区域性，在美国状告耗材厂商，在中国不
图形的塑造，甚至可以塑造出只有通过显微镜才能够观察到 的赛车、别墅与桥梁模型。
一定会出现此现象，专利权在美国是以案例为判决标准。专
值得一提的是，该产品在制作过程中会对模型的任意部
利权的保护、诉讼都具有时效性，有复杂的程序过程。另外
分进行固化，相较以往使用激光逐层煅烧，只能对结构的表
他还指出，在中国知识产权方面纠纷问题较多的是商标权，
面进行局部改造的打印技术，打印效率要高出很多。
应避免侵权嫌疑。
该新技术相关研究人员表示，虽然目前该技术只是在试
北京乐印神洲科技有限公司的总经理崔洪海针对通用耗 材的销售渠道谈了网络上的营销，介绍了乐印在网上销售耗
验阶段，但如果发展成熟，它将有望掀开生物工程领域的新 篇章。
材取得成效。杜总补充表示，网络方式是当今很好的模式， 做事情不要忽略这点。莱盛公司在网上代理商也做得很优秀。 北方嘉杰公司经理李舰倡议，以专做 OEM 产品的形象店 在北京开几家耗材专营店。北京耗材联盟是否合股参与以及 当前可操作性这一问题，大家进行了讨论。北方嘉杰公司准 备前期先进行探索性的尝试，成功后复制几个区县，逐步做 成功。
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惠普涉嫌操纵价格 遭韩机构调查
装上“智能眼” 富士施乐 让复合机变得更聪明
HP Suspected of Price Manipulation, To Be Investigated by Korea
Fitted with “Smart Eyes”, Fuji Xerox’s Smarter Copier
近日，韩国公平贸易委员会（Fair Trade Commission ，
富士施乐在其推出的全新智能型低碳彩色数码多功能机
以下简称“FTC”）调查人员突袭了惠普在首尔的办公室，
系列产品中，用上了“智能眼”技术，用户走向打印机的过
对惠普是否与其他科技公司共谋操纵价格展开调查。惠普对
程中机器就会自动苏醒过来，不必等待，立刻就能使用。
此回应称，该公司正在配合 FTC 的审计工作。
富士施乐（中国）有限公司产品经理孙昊通介绍，原来
惠 普 发 言 人 迈 克 尔· 萨 克 尔（Michael Thacker） 在 一
的设备如果从休眠模式唤醒的话需要一定的时间，富士施乐
份声明中称：“惠普正在全力配合韩国公平贸易委员会进行
上一代产品需要 8 秒到 10 秒，“其他品牌的设备也都是这样
的这次例行审计工作。惠普在业务经营过程中始终恪守诚信
的，都需要等待一定的时间，不是马上唤醒，我们的新品就
原则，遵循最高标准的商业道德规范。” 惠普另一位发言人
可以马上用。”
Baek Min-jung 称：“FTC 官员的确在上周五造访了我们的
玄机就在于富士施乐在机器上安装了两个感应器。其中
办公室。”但她拒绝做进一步解释，称这只是“例行调查”，
一个是热释电传感器。但是仅有热释电传感器是不行的，现
并指出 FTC 今年早些时候曾表示要加强对跨国 IT 企业的监管。
在很多单位的打印复印机都是摆放在过道内，人来人往，那
FTC 官员则以内部规定为由，拒绝透露此次调查的准确原因。
么设备会忙个不停，反而更加耗电。所以富士施乐又在机器
目前，韩国越来越多的企业对提供电脑服务器、数据库
上加装了第二个传感器，反射传感器，“就象感应式水龙头，
管理系统等设备的外国公司非常依赖，韩国监管当局对这种
必须把手放到龙头下面一定时间后才会出水”。反射式传感
趋势日益担忧。惠普同 IBM 和甲骨文都在这个市场领域占据
器会判断用户是否是路过，如果不是机器就唤醒。“智能眼
着主导优势。市场观察人士认为， FTC 需要一段时间对此进
技术，现在只有富士施乐有。新产品上市的一个多月里，这
行调查，如果认为有必要，FTC 将会要求检察机关介入，这
个功能在用户中得到的反响也特别好。”孙昊通说道。
样一来，受到指控的企业可能会遭受刑事处罚。实际上，由
除 了 环 保 和 人 性 化， 富 士 施 乐 新 系 列 产 品 也 很 潮。
于 IT 创业公司 Webcash 在今年 3 月向韩国当局投诉，惠普
iPhone、iPad 和安卓用户，先在 APPStore 或者谷歌官方电
目前已经因涉嫌操纵价格遭到检察机关调查。
子市场下载富士施乐开发的软件，安装好以后通过 WiFi 连接， 可以直接将手机中照片打印出来。
最环保咖啡研磨打印机面世 Environmentally Friendly Coffee Grinder Printer is Available 废物巧利用，在现在的社会中越来越流行。将煮完咖啡 后的残渣进行再利用，尤其是当做替代打印机墨粉的东西， 是一件非常有创意的环保事情。 有一位设计师所想出的这台打印机够酷，打印使用的墨 竟然是从研磨咖啡渣或茶叶渣萃取出来。每当你要打印文件 时，只要把没喝完的咖啡与茶倒入墨匣 ( 在机器上方 )，接着 再“手动”左右移动把字扫出来。虽然是有点麻烦，而且字 体品质不敢保证清晰，但它 可是极少数真能从概念品变 成真实贩售的创意打印产 品。也许在不久的将来，我 们在办公室中就可以将这项 技术进行应用，喝完咖啡后， 就可以直接过去打印；或者， 想打印文件的时候，先来杯 咖啡，一举两得。 86
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