Recharge Asia Magazine May 2013 by RechargeAsia Corp

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CONTENTS/ 目录 11 69

RECHARGEasia

亚洲再生业

Message from the Publisher 卷首语 FEATURE ARTICLES / 专题文章

Need for Speed 对于速度的追求

美国高等法院拒绝纳思达复审令请求 High Court Rejects Ninestar's Review Appeal

天威解读佳能硒鼓齿轮专利侵权案 Interpretation of Patent Infringement Case of Canon Drum Gear by Print-Rite

by Graham Galliford

By Ronelle Ingram

把握市场契机，开发东南亚新兴市场 Grasp Market Opportunity and Explore Southeast Asia's Emerging Markets

冬去春来，百花齐放 A Brief Report of the 13th ReChina Asia Expo

MARKET TRENDS / 市场动态

20 24

Asia Pacific Mobile is Booming, but Marketers are Lagging Badly By Curt Keller 亚太地区移动业务蓬勃发展，但市场营销严重滞后 Workforce Mobility, Mobile Computing and Cloud Provide Opportunities and Challenges to Print Industry by Dinesh Srirangpatna

劳动力移动性、移动计算与云服务为印刷行业带来机遇与挑战

2013 年 05 月

总第 109

医疗处方打印机市场的下一个“掘金点” Medicare Prescription, Another "Gold Ore" for Printer Markets

2013 年美国印刷业发展现状研究分析 Study and Analysis of the USA's Printing Market in 2013

民族品牌耗材的商机 Business Opportunity for Consumables of National Brand

IDC 预测：2013 年打印机市场将缓慢走向复苏 IDC Shows Printer Market will Come to Revive Slowly in 2013

CEO ON THE GO / CEO 之路

Fulfilling Your Every Raw Material Requirement for Your Manufacturing Production Needs PTS Technology 公司董事 Cynthia Khor See Kiem 专访

抓住“强采”机会，使通用耗材更好服务政府——访北京冠诚伟业数字科技有限公司总经理于梅 Interview with General Manage Yumei, Beijing Guancheng Weiye Digital Technology Ltd.

Show Time! / 展会热点

ISSUE 109 MAY 2013

COMPANY CLOSE-UP / 企业近况

Adiwarna Gemilang Selected as Exclusive Static Control Distributor in Indonesia 史丹迪选定印度尼西亚独家分销商

MSE Expands Sales and Distribution Operation on East Coast of U.S. MSE 在美国东海岸扩大销售与分销业务

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Static Control Supports PACTO Association in their Fight against Clone Manufacturers 史丹迪支持 PACTO 协会打击克隆产品制造商

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Pellow Predicts: 2013 Top 10 Trends for the Printing Industry 2013 印刷行业十大发展趋势

APEX Starts Ink Business 艾派克开始发展墨水业务

On the Issue of Legalizing the Importation of Remanufactured Cartridges 关于再生墨盒进口合法化的问题

Industry Leadership Driven by Technology Transformation and Patents 发挥技改及专利技术优势，做行业中的领跑者

Ninestar Pushes its Business into e-Commerce Market 纳思达进军电子商务市场

Diamond Dispersions Launches Multilingual Websites Diamond Dispersions 公司推出多种语言网站

Flexitone: First Manufacturer of CPT in China 宁波佛来斯通新材料有限公司 : 中国首家 CPT 制造商

行业创新里程碑天威耗材专利破 2000 A New Milestone in the Industry: Print-Rite's Number of Patents Breaks 2000

天威坚持环保创新生物碳粉获省级奖 Print-Rite Sticks to Environmental Protection and Innovation

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Canon and Ricoh in the Hot Seat 理光、佳能，你摊上大事了 Funai Acquiring Lexmark's Inkjet-related Technology and Assets 利盟一亿美元出售喷墨打印相关技术及资产 Parts Now Expands U.S. Distribution Coverage with New South Central Distribution Center Parts Now 在美国新增中南区配送中心，扩大配送覆盖范围

No Change on First Sale for Patented Cartridges 专利墨盒第一销售原则未发生改变

OKI Data Americas Demonstrates Innovative And Affordable Printing Solutions For The K-12 Education Market At CASBO 2013 Annual Conference OKI Data Americas 在 CASBO 年会上推出针对幼儿园至 12 年级教育市场的创新打印解决方案

US Office Tel 1-626-569-8238 Fex 1-860-606-9068

China Office Tel 86-10-5126-5580

Fex 86-10-5885-8747

NEW PRODUCTS EXPRESS / 新品快讯

佳能奥西强强联合，打造中国第一打印品牌 Alliance between Canon and Oce to Build the Top Brand in China

INX Digital Debuts New Cartridge Recycling Program INX Digital 公司推出全新墨盒回收计划

Ninestar Releases Patented Compatibles for Samsung CLP360 Series Printer 纳思达发布适用于 Samsung CLP-360 系列打印机的通用耗材

创建“智”“彩”双全高效办公，佳能彩色激光办公新品亮相全新佳能交流空间·广州 Establish Efficient Office of "Intelligence" and "Color": Canon's New Laser Products Debut at Canon Communication Space in Guangzhou

Ninestar Releases Patented Toner Cartridge for Brother HL5450 Series 纳思达适用于 Brother HL-5450 系列的专利墨盒

理光在硅谷设立分公司 —— 新设立的研发型理光创新公司扩大营业范围，包括在全球范围内设立先进 IT 企业 Ricoh Sets up Branches in Silicon Valley

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TrendVision Launches New Dye Ink and Pigment Ink for Canon PIXMA MX Series 传美讯全新推出腾彩 PIXMA MX 系列兼容染料及颜料墨水

艾派克加推三款环保绿色墨水 Apex Releases Another Three Green Ink Products

天威技术公司国内率先推出 OKI C610 激光兼容芯片 Print-Rite Takes the Lead to Release Laser Chip Compatibles for OKI C610

Static Control 史丹迪发布适用于新感光鼓适用于 Brother® HL2240, HL-5250 和 HL-5350 打印机鼓组件 Static Control Releases New OPC Drums Applicable to Brother® HL-2240, HL-5250 and HL-5350

高色密度 Brother® 通用碳粉节省单只硒鼓成本 Common Brother® Toner with High Color Density Decreases the Cost per Drum

Static Control 史丹迪发布 MICR 碳粉，适用于 HP® LaserJet® Enterprise® M4555 MFP 及 HP® LaserJet® Enterprise® 600 M601/M602/M603 硒鼓 Static Control Releases MICR Toner Applicable LaserJet® Enterprise® M4555 MFP and HP® LaserJet® Enterprise® 600 M601/M602/M603 Drum

MPS AND MOBILE PRINT / 文印管理服务和移动打印前瞻

Document Industry Financial Performance Reflects Real Cost of MPS 财务绩效反应文印管理服务的实际成本

MPS 必备工具 -- 乐印打印集中监控管理系统 PrintWatcher Necessary MPS Tool: PrintWatcher, Printing Centralized Monitoring and Management system

WIDE FORMAT PRINTING / 大幅面打印机资讯

Epson Awarded Two Wide-Format Imaging 2013 Top Product Awards 爱普生荣获两项 2013 大幅面影像最佳产品奖

ASK THE EXPERTS / 请教专家

Cartridge Printing Theory 墨盒打印原理

惠普 HP 816/817 墨盒芯片解码 Decoding the HP 816/817 Cartridge Chip

By Mike Josiah

CHINA CORNER / 中文快讯 OEM UPDATE / OEM 聚焦

Ricoh Canada Inc. Launches RCloud Services 理光加拿大公司推出 RCloud 服务

HP Announces Changes to Board of Directors 惠普选择公司董事会人员变动

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Adding Green Wings on Personalized Wallpaper

Fuji Xerox Establishes Business Operation in Myanmar 富士施乐在缅甸开设业务办公室

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爱普生华丽转型意转向高档喷墨打印机业务 Epson Plans to Turn to Inkjet Printer Business 珠海艾派克微电子有限公司喜获“广东省科学技术二等奖” Apex Microelectronics Awarded the Second Prize of Science and Technology in Guangdong Province

为个性化墙纸插上环保之翼 Ricoh Expands New Business Creation in Silicon Valley 理光在硅谷设立分公司

Konica Minolta Breaks Ground on New R&D Labs in Tokyo 柯尼卡美能达在东京建设全新研发实验室 Fuji Xerox Earns the Prestigious Service Capability & Performance Standards Certification 富士施乐获杰出服务能力与性能标准认证

业界唯一资质企业——富士施乐助力客户获得国内首个 Fogra 认证 Fuji Xerox Helps Its Customer Earn the First Fogra Certification in China

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中国文化办公设备制造行业协会五届六次常务理事会及五届三次理事会扩大会议在厦门召开 China Culture & Office Equipment Association (CCOEA) Holds Two Annual Meetings in Xiamen 第一销售原则适用于首次在海外销售的受版权保护的产品 First Sale Doctrine Applies to Copyrighted Goods First Sold Abroad 中国标签印刷工业持续高增 The Label Printing Industry continues to Increase in China

Contributors Editor’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to news@rechargeasia.com.

Graham J. Galliford

Graham J. Galliford President, Galliford Consulting & Marketing, Ventura, California, USA Mr. Graham J. Galliford is a world-renowned consultant to the imaging industry. Galliford Consulting & Marketing, a techno-commercial consulting business concerning toner based imaging processes. The particular emphasis of the firm is on digital printing with electrostatic toner. Operating from a unique facility for R&D on digital materials the firm has completed many projects concerning the formulation, manufacture, application and marketing of these products. Read his article “Need for Speed" p12

Ronelle Ingram

Ronelle Ingram VP of Technical Support for Steven Enterprises Ronelle Ingram is a writer, speaker, author of “Service with a Smile” and is a regular columnist for copier and imaging industry publications, like Recharge Asia Magazine. She began her technical career as a tool-case-carrying copier service tech. She is VP of Technical Support of Steven Enterprises in Irvine, California. Ms. Ingram is past President of the Business Technology Association. A UCLA graduate, Ms. Ingram has taught thousands of office equipment professionals throughout the USA, Canada, Australia and Europe. Ms. Ingram’s greatest credential is her 40+ years in hands-on experience in managing very profitable service and telemarketing departments. Read her article “Powerd by Memjet ” p16

Curt Keller

Curt Keller CEO and founder of Benchmark Email Curt Keller is CEO and founder of one of the world’s leading, Web-based email marketing services, Benchmark Email. While Benchmark’s client base ranges from work-at-home travel agents to large, multinational companies, Mr. Keller remains fiercely dedicated to addressing the email and online marketing challenges facing small and mid-sized businesses. A pioneer in the realm of permission-based marketing, Mr. Keller started Benchmark Email in early 2004 and quickly grew the Southern California-based company from a threeperson operation to a major International player with services for people in India, China, South America, Germany and Japan. Benchmark currently remains a member of two of the industry’s most exclusive consortium, the Email Sender & Provider Coalition and Returnpath. net. A vocal advocate for good, industry-wide email marketing practices and standards, Mr. Keller is a regular blogger for Allbusiness.com and Imediaconnection.com, as well as a regular contributor to Recharge Asia Magazine. Read his article “Asia Pacific Mobile is Booming, but Marketers are Lagging Badly” p20

Dinesh Srirangpatna

Dinesh Srirangpatna Researcher Manager, IDC Dinesh Srirangpatna is technology analyst (Research Manager) at IDC covering software and services - cloud, mobility, channel. Dinesh has over 15 years of industry experience in strategic planning, product management, project management and software architecture. He has spoken at industry events on emerging topics such as mobility, cloud, security, covering both business and technical aspects, for audiences including a mix of vendors, dealers, resellers and end users. He has previously worked in the industry for HP, Samsung. Dinesh has a MBA degree from University of Texas, Austin – McCombs School of Business. Read his article “Workforce Mobility, Mobile computing and cloud provide opportunity and challenges to Print Industry ‘’p24

John Shane

John Shane Director, the Communication Supplies Consulting Service John Shane is a leading industry expert on marking materials such as toner, OPC, inkjet ink, and cartridges. As a Director for the Communication Supplies Consulting Service, Mr. Shane is responsible for all forecasts, research reports, consulting, and client care concerning those topics. He is a well-known authority on all-in-one toner cartridges, the cartridge recycling industry, and the world toner industry. In addition, he has conducted extensive research following similar trends related to inkjet cartridges, refills, and compatibles. Having consulted on these markets since 1988, Mr. Shane is a frequent expert presenter at industry conferences and trade events. Read his article “No Change on First Sale for Patented Cartridges” p29

Zac Butcher

Zac Butcher Director, InfoTrends’ Digital Peripherals Solutions Consulting Service (DPSE) Zac Butcher is the Director of InfoTrends’ Digital Peripherals Solutions Consulting Service (DPSE) in Europe. Zac is responsible for ensuring that the DPSE deliverables continue to provide clients with the support they need to make effective marketing, product planning, product development, and short- and long-term strategy development decisions. Working closely with our clients, Zac will also ensure that the DPSE service evolves to remain focused and relevant. Zac will play a key role in expanding the focus of the service into the wider EMEA region, including Central and Eastern Europe, the Middle East, and Africa. Read his article “Document Industry Financial Performance Reflects Real Cost of MPS” p52

Mike Josiah

Mike Josiah Technical Director of UniNet Imaging Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. Read his article “Cartridge Printing Theory” p54

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Message from the Publisher

My Dear Readers: May, smack in the middle of spring, is a month of awakening and realization. The awakening and realization that â&#x20AC;&#x153;springsâ&#x20AC;? to mind (pun intended) is that the development of printing technology still holds strong. An advanced printing technology with lightning speed is on its way to the market and is sure to capture marketshare in the printing world. Memjet-powered printers, with their unheard of speed, will not only change the area of label printing, large format printing, office printing and more but will directly affect the MPS channel and the printing industry as a whole. Recharge Asia Magazine recently had the opportunity to visit the Memjet tech center based in San Diego, California, USA. I was awed by the sight and virtual feel of the SPEED of every sheet of label or poster being produced in such a whirlwind fashion, and dazzled by the millions of droplets ejected by thousands of nozzles on golden-glazed printheads. Additionally, Memjet made quite a splash at this yearâ&#x20AC;&#x2122;s ITEX show demonstrating their C6010, the fastest color printing alternative today. In this issue, our cover story is on Memjet, from a technology perspective as well as its marketing angle. We hope this will help our readers gain insight into the hi-speed machinery in this speedily evolving printing world. How will it change your business perception and what will it mean to your business' growth? Please be sure to read these informative articles: Powered by Memjet by Ronelle Ingram on page 16, Asia Pacific Mobile is Booming, but Marketers are Lagging Badly By Cert Keller on page 20, and Workforce Mobility, Mobile computing and cloud provide opportunity and challenges to Print Industry by Dinesh Srirangpatna on page 24.

Happy reading,

www.rechargeasia.com

Ms. Sunny Sun Publisher

FEATURE ARTICLES

109 Issue May 2013

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109 Issue May 2013

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FEATURE ARTICLES

109 Issue May 2013

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109 Issue May 2013

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FEATURE ARTICLES

109 Issue May 2013

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109 Issue May 2013

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FEATURE ARTICLES

109 Issue May 2013

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109 Issue May 2013

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FEATURE ARTICLES

MARKET TRENDS

109 Issue May 2013

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109 Issue May 2013

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MARKET TRENDS

109 Issue May 2013

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109 Issue May 2013

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MARKET TRENDS

109 Issue May 2013

Workforce Mobility, Mobile computing and Cloud Provide Opportunities and Challenges to Print Industry By Dinesh Srirangpatna The worldwide print industry is facing multiple headwinds including reduced page volume on devices and decline in annual hardware units (home and office segments). The worldwide recession impacted units and revenue strongly in 2009. Subsequently, the industry recovered from a low point in 2009, and showed improvement in worldwide units for period 2010 and 2011, but negative forces caused a dip again in 2012. IDC worldwide forecasts show muted growth in annual worldwide unit shipments for the period 2013-2017, with growth coming primarily from developing countries and a partial correction in developed countries. At present the industry is transforming to co-exist with disruptional cloud, mps (managed print services) and mobility forces coupled with a weak global economy. The new IT landscape where cloud, mobility, social and big data converge provides both opportunities and challenges. IDC calls the new IT landscape forces "4 pillars" (cloud, mobility, social and big data). We will look at the effects of cloud and mobility on print page volume. Workforce mobility, mobile computing (tablets and smartphones) and cloud provide both opportunity and challenges to the print industry. In The digital universe in 2020: Big Data, Bigger Digital Shadows, and Biggest Growth in the Far East, IDC reported that the worldâ&#x20AC;&#x2122;s information is doubling every two years. IDC predicts that from 2005 to 2020, the digital universe will grow by a factor of 300, from 130 exabytes to 40,000 exabytes, or 40 trillion gigabytes (more than 5,200 gigabytes for every man, woman, and child in 2020). Just to give the context on quantum of data: In 2006, the world produced 161 â&#x20AC;&#x153;exabytesâ&#x20AC;? of digital information, 3 million times the amount of information contained in all the books ever written. This data explosion provides a good o p p o r t u n i t y f o r t h e p r i n t i n d u s t r y. Previously, email and digitization were predicted to create a paperless office, but history has shown paper still has relevance in the office. Conventional wisdom dictates that scanned page(s) generate multiple print copies over the information lifecycle. Consequently, the growth of digitization

can help spur incremental printing. While it can be argued that previously scanned page(s) were higher value page(s), and would generate reprints, the sheer quantum of information being digitized ensures more of the pages will be printed at some point in their information lifecycle. This bodes well for the print industry. Another corollary is the greeting card industry. The advent of e-greetings was supposed to cause demise of conventional printed greeting card, however, printed greeting card industry continues to exist and has spurred innovation to retain its relevance (music cards, photo cards, etc). The print industry is hoping to capitalize on growing digital shadow of individuals and businesses - data, audio and video. The concepts of cloud-enabled printing and document management have been widely embraced by the vendor community. Many vendors such as printer manufacturers (e.g., Canon, HP, Xerox) or ISVs (e.g., EFI, PrinterOn) have introduced a broad range of cloud-enabled document solutions for both businesses and consumers segments. The providers have flexibility in solutions being hosted either on-premise or in the cloud. Cloud solutions can also be offered under a SaaS model via private or public clouds (vs. on-premise software.) to support everything from office document management to high volume print production. Even non-print centric vendors, such as Google and Apple have come into the fray. Through Google Cloud Print, users can print directly from Gmail, Google Docs, or Chrome OS. Second, the explosion of smartphone and tablet adoption will impact printing, scanning, document management, and print volumes over the next five years. According to an IDC survey of 800 unique respondents, smart phone and tablet users were more likely than non-users (smartphone and tablet) to drive print. The survey found smartphone users to be younger, more likely male, more likely to have higher income, and finally, more hectic travel schedules. According to the IDC survey, users are looking for easy intuitive ways to print from smartphones and tablets. Respondents indicated that share of users printing from their smart phones and tablets will increase dramatically if mobile print is simplified by

providers. In addition, they were looking for user education and training on mobile printing. Survey results indicated that the percentage of users who printed from their mobile devices increased dramatically in 2012, and the percentage of those who do not print, and do not want to print, will decline from almost 50% in 2012 to just 25% in 2015. Currently, however, a large percentage of smart phone and tablet users do not know how to print from their devices, and a large share say their company has not yet enabled mobile printing. This provides an opportunity for mobile print solution providers. The silver lining is that smartphone and tablet users will continue to positively impact print volume in the 5-year page volume outlook when compared to nonusers. IDC forecasts total U.S. mobile pages to grow at a compound annual rate of 12% during the 2012-16 forecast period. In contrast, non-mobile pages will decline 5% during the same 2012-2016 forecast period. IDC believes that in future developing countries will counter balance developed countries in page volume share. Currently, developed countries drive the bulk of the page volume. The IDC page Volume and Vendor Share program provides a detailed view of the print industry by using metrics like page volume, technology segment (inkjet, laser), product (printer and MFP), device type (color and mono) and installed base. Vendors can track important metrics like vendor share and market growth to prioritize investment in this new market. Overall, IDC believes that the page volume for period 2011-2016 will almost remain flat due to positive factors such as cloud, mobility and emerging region growth. This bodes well for providers who can leverage the changing landscape to capture pages.

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109 Issue May 2013

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MARKET TRENDS

Pellow Predicts: 2013 Top 10 Trends for the Printing Industry By Bob Boucher At a Canon Oce webinar on January 23, InfoTrends Group Director Barbara Pellow presented “2013 Top 10 Trends for the Printing Industry.” 1. Digital Color is King. All bets are on digital color printing. InfoTrends research forecasts an increase from $29.6 to $39.5 billion in the retail value of U.S. digital color from 2011 through 2016. 2. Digital Wide Format Goes Mainstream. Digital wide format printing evolves into a key component of companies’ marketing strategies, and will continue its 7% CAGR from 2011 through 2016. 3. Inkjet Accelerates Migration from Offset to Digital. New inkjet solutions offer greater speed, quality, substrate flexibility, and finishing – as well as more competitive pricing. Major inkjet growth expected from books, direct mail, transpromo and brochure printing. 4. Enhanced Substrates Drive Digital. Digital presses support new, high margin substrates: rugged synthetics; pressure sensitive stocks; specialty media; pre-scored, ready-toprint dimensional stock; new photobook media, and others. 5. Web-to-Print Manages Marketing Supply Chains. Companies spend billions for producing, shipping, storing, and handling literature. PSPs will optimize the marketing supply chain – offering online print-on-demand collateral catalogues. 6. Content Reigns. Fifty-four percent of B2B firms increase spending on content marketing. PSP’s cultivate “thought leadership” offering content that educates, entertains and motivates. 7. Hyper-Personalization Drives Digital Print. 2013 is the “Year of Hyper-Personalization” – when marketing materials address more relevant, compelling needs of the consumer. Examples: mailers with personalized map directions and printed materials with PURLs linked to pre-approved applications. 8. Trigger-Based Marketing Meets Customer Preferences. Consumers expect real-time, two-way communications, through mobile devices, websites, and social media. PSPs customers will adopt marketing automation technology, e.g., from Market Sprocket, Hubspot, Orange Soda and Hootsuite. 9. Mobile Marketing Changes Communications. PSPs add mobile marketing solutions to the portfolio: mobile codes printed on packaging, POS, and brochures; “opt-in mobile messaging” to mobile devices; Augmented Reality – digital graphics coded onto physical objects – revealing information or entertainment via mobile devices. 10. Direct Mail and Social Media Converge. PSPs support customers with social media marketing tools from Ducky, Hootsuite, SpreadFast, and others. Campaigns integrating direct mail with social media lift responses for both. Source: www.mypressgo.com

109 Issue May 2013

On the Issue of Legalizing the Importation of Remanufactured Cartridges A week ago, a new law involving copyrighted textbooks, movies, and other related merchandise was established. The Supreme Court, in a 6 to 3 majority decision, issued a ruling that gives foreign buyers of copyrighted products the right to resell the said goods in the United States without violating copyright laws. This decision will be beneficial to those who purchase copyrighted merchandise abroad as they can freely resell the imported products in the United States. This is underscored by a case Justice Stephen Breyer cited, which involved a USC student from Thailand who purchased textbooks overseas to resell in the United States. The student’s purchase was ruled to be a lawful activity, as it was also supported by the permission he acquired from the copyright owner. In this case, the "first sales" doctrine applies, regardless of the location where the copyrighted items were manufactured. How does this new copyright law apply to remanufacturing companies that resell remanufactured cartridges? If the same principle outlined in the new copyright law ruling applies to the intellectual patent law, it will give remanufacturers the green light to import remanufactured cartridges without being liable for patent infringements. OEMs are fearful that such applications will be made to the patent law. Canon’s hard push for an ITC ruling banning the importation of remanufactured cartridges to the United States is a clear evidence of this.

Canon and Ricoh in the Hot Seat Canon and Ricoh are currently facing a possible patent infringement lawsuit made by patent and technology firm Intellectual Ventures. The complaint is filed with the U.S. District Court of Delaware. Intellectual Ventures is suing Canon for an alleged infringement on nine of its patents, while Ricoh is being sued for allegedly infringing on seven patents. In the past few weeks, Intellectual Ventures has been keeping a watchful eye on companies they feel are infringing on their patents. Symantec was sued “over patents related to security technology.” Toshiba was also sued for something related to semi-conductor technology. Earlier in the year, Intellectual Ventures went after AT&T and other DSL providers. According to Melissa Finocchio, chief litigation counsel for Intellectual Ventures, "when sophisticated companies turn a blind eye to infringement, we are forced to take action to safeguard the value of our patents and to protect the interests of our investors and customers." Canon and Ricoh has not yet commented on the case. Source: www.news.cnet.com

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109 Issue May 2013

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MARKET TRENDS

109 Issue May 2013

Funai Acquiring Lexmark’s Inkjet-related Parts Now Expands Technology and Assets - Amount of sale is approximately $100 million (approximately JPY 9.5 billion) U.S. Distribution - Inkjet-related assets sold include more than 1,500 U.S. and foreign-based patents, output and imaging technologies, and manufacturing location in the Philippines Coverage with - Lexmark remains focused on its continued transition from a hardware-centric to a solutionsNew South Central centric company Distribution Center LEXINGTON, Ky., April 1, 2013 -- Funai Electric Company, Ltd. (TSE/OSE 6839) today announced that it has signed an agreement to acquire Lexmark International, Inc.'s (NYSE: LXK) inkjet-related technology and assets for approximately $100 million (approximately JPY 9.5 billion). Upon closing of the transaction, Funai will acquire more than 1,500 inkjet patents, Lexmark's inkjet-related research and development assets and tools, all outstanding shares and the manufacturing facility of Lexmark International (Philippines), Inc., and other inkjet-related technologies and assets. Through this transaction, Funai will acquire the capabilities to develop, manufacture and sell inkjet hardware as well as inkjet supplies. The transaction is subject to customary closing conditions and is expected to close within the first half of 2013. As an OEM manufacturer, Funai has manufactured inkjet hardware for Lexmark since 1997 and the companies have established a strong relationship over that time. The acquisition of the inkjet-related technology and assets will enable Funai to launch new inkjet hardware and supplies under Funai's own brands. Funai has established a strategy to develop and grow its inkjet printer business by introducing Funai's own inkjet printers and supplies into the market. With the inkjet patents, state-of-the-art manufacturing facilities and comprehensive R&D capabilities, Funai will be able to accelerate the expansion of its inkjet business. For Lexmark customers and distributors, there will not be a disruption of service or support as they continue to work directly with Lexmark. Funai will become a manufacturer of Lexmark's aftermarket inkjet supplies. Lexmark will continue to support its installed base of customers in the sale of aftermarket inkjet supplies and will continue to provide customer technical and warranty support. Goldman, Sachs & Company acted as the exclusive financial advisor to Lexmark on this transaction. Supporting Quotes: "This transaction provides us with a crucial and tremendous opportunity to enhance our office solution business," said Funai president and chief executive officer, Tomonori Hayashi. "Funai and Lexmark have developed a great partnership, and we are glad to take over Lexmark's inkjet-related technology and assets. The acquisition of the inkjet-related technology and assets enables Funai to start and grow our own inkjet business. Funai will benefit from the strong inkjet business platform that Lexmark has established." "As we continue our transition to becoming a leading end-to-end solutions provider, this transaction essentially completes our exit from the ownership of inkjet-related assets, although we will continue to support our existing customer base with the sale of inkjet supplies," said Paul Rooke, Lexmark chairman and chief executive officer. "Funai has been a trusted partner of Lexmark's since 1997, and I am fully confident in Funai's ability to deliver high-quality inkjet supplies for Lexmark." About Funai Electric Company, Ltd. Funai Electric Company, Ltd., established in 1961, is headquartered in Osaka, Japan and is listed in the Tokyo and Osaka Securities Exchange First Section (6839). In addition to the consumer electronic product brands sold by FUNAI Corporation in the USA and the products sold by other FUNAI sales and marketing companies in Japan, Asia, Europe, and South America, Funai Electric Company, Ltd. is a major original equipment manufacturer (OEM) supplier for consumer electronics, computer, and computer peripheral companies on a global basis. For more information on the Funai group, please visitwww.funaiworld.com. Source: Lexmark

Madison, WI – With current coverage spanning across the United States and Canada, Parts Now has expanded its logistics reach to include a new distribution center in Houston, Texas, bringing the total number of Parts Now distribution centers to seven. The addition of the Houston-based distribution center allows Parts Now to offer greater logistics capabilities to customers in the South Central region, including faster order turnaround times plus same day, next day and drop ship delivery services. "Parts Now's ongoing commitment to providing everything a reseller needs to manage and supply imaging devices, and our ability to deliver what our customers need, where they need it, when they need it, was the driving force behind our recent distribution center expansion,” stated Matthew McLeish, Vice President of Sales and Marketing for Parts Now. “We look forward to servicing our customers in the South Central region through our new Houston-based facility.” By listening to and identifying customer needs, Parts Now continues to develop and expand its products lines, services and support programs to ensure the competitive positioning and long-term success of customers. Keep watching for more Parts Now product and service announcements through 2013. Parts Now has seven distribution centers across the US and Canada. For more information about the new Houston, TX distribution center, please contact your Parts Now sales representative at 608.203.1500. Source: Parts Now

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MARKET TRENDS

109 Issue May 2013

No Change on First Sale for Patented Cartridges Note: This is a blog post by John Shane of InfoTrends Last month, the U.S. Supreme Court, in Kirtsaeng vs. Wiley, ruled that under US law there is international exhaustion regarding copyright under the first sale doctrine. In terms of copyright, products legally sold outside the USA exhaust the copyright in the USA. However, the large majority of issues related to the cartridge remanufacturing industry are patent-related and not copyrightrelated. This decision did not impact patents. However, it is the first step that would need to happen in terms of changes in case law that would impact the cartridge remanufacturing industry based on cases known to be coming down the line. From the point of view of patent exhaustion for cartridges, and whether remanufacturers can legally sell remanufactured cartridges in the U.S. when they are made from cartridges that were first sold outside the U.S. or whether they need to track the first sale location at all, Wiley was the first case that remanufacturers needed in order to answer that question. However, Wiley is based on copyright, not patent. The second case that was needed to tie the decision in the Wiley case to patents would have been the Ninestar case as Ninestar appealed to the U.S. Supreme Court it’s $11 million fine for violating first sale doctrine on collected cartridges sold in the U.S. But the U.S. Supreme Court declined to hear the Ninestar appeal so the appeals court ruling stands and there is no change at this time on the question of territorial or international exhaustion of patents under U.S. law. Companies wishing to sell remanufactured cartridges in the U.S. must still be able to demonstrate that the cartridges that they are selling in the U.S. were first sold in the U.S. Figure: First Sale Doctrine: This is legal for sale in the U.S.

Kirtsaeng vs. Wiley This recent 6-3 Supreme Court ruling was based on the case of Kirtsaeng vs. Wiley which was related to copyrighted material in textbooks. Kirtsaeng, from Thailand but living as a student in the U.S., imported textbooks lawfully printed overseas and sold them on eBay. In this ruling, the Supreme Court held that the first sale doctrine, which protects the owner of a lawful copy of a copyrighted work, applies to copies manufactured and sold abroad, even if imported later to the U.S. without permission. Ninestar vs. International Trade Commission and Epson Ninestar had petitioned the Supreme Court to hear their argument that authorized foreign sales do exhaust U.S. patents but the high court declined to hear the case. There are high stakes involved as Ninestar is on the hook for over USD $11 million in fines. Ninestar’s question to the Supreme Court was: “Whether the initial authorized sale outside the United States of a patented item terminates all patent rights to that item.” Ninestar argues that a rule permitting international patent exhaustion would vastly increase the markets for remanufactured goods and that would be good for the U.S. economy. In addition, Ninestar further argues that international patent exhaustion would have the effect of making genuine goods available to U.S. consumers at lower prices. Among other reasons, most think Ninestar believes it is unrealistic and unworkable to expect a manufacturer to keep track of and prove the source of cartridges. Figure: First Sale Doctrine and the Global Market

Conclusion The U.S. Supreme Court does not provide comment on why it declines to hear a case, so we cannot know their reason for declining to hear the Ninestar case. And while InfoTrends is not an expert on intellectual property law, we do pay attention to people who are experts on the law. The prevailing opinion appears to be that at some point the U.S. Supreme court will have to reconcile what are now two conflicting rules on issues of intellectual property rights and the exhaustion of those rights. Patents and copyrights are both intellectual property. So for now, the two forms of intellectual property are regulated under divergent rules of exhaustion. It appears that the U.S. Supreme Court will in time need to reconcile the differences or provide sound legal reasoning for why the two types of intellectual property should operate under different rules of exhaustion.

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Many players in the remanufactured cartridge industry were hoping that the U.S. Supreme Court would hear the Ninestar case and rule that patents are exhausted wherever in the world a product is legally sold. We have heard rumors that some cartridge remanufacturers had actually gone so far as to place orders overseas for empties in anticipation that the U.S. Supreme Court would rule in Ninestar’s favor. But any plans along those lines now need to be placed on hold. On the other hand, the ability to adhere to the existing requirements on the use of collected cartridges under the first sale doctrine is a distinguishing difference between remanufacturers that are able to adhere to those rules and others not so able. We would not be surprised to learn that some cartridge remanufacturers who currently are able to adhere to the rules currently in place are not so unhappy to see that their competitive advantage has not been dismantled.

MARKET TRENDS

109 Issue May 2013

OKI Data Americas Demonstrates Innovative and Affordable Printing Solutions For The K-12 Education Market At CASBO 2013 Annual Conference OKI Data Americas announces its participation in the upcoming California Association of School Business Officials ( CA S B O ) 2 0 1 3 A n n u a l C o n f e re n c e and California School Business Expo at the Long Beach Convention Center in Long Beach, CA, USA. There, OKI will demonstrate select color and monochrome devices from its broad and award-winning product portfolio. The installation and use of OKI printers and related solutions allows schools to maintain a vibrant and cost-conscious learning environment while streamlining workflow processes, increasing document output options and security, and controlling printing-related expenditures. OKI's commitment to the education market is evident in the company's broad portfolio of printers and related solutions tailored to the school or district environment – from classrooms to computer labs, to administrative offices and libraries. Additionally, OKI is continuing to enhance the utility of its mobile printing solutions as the adoption of mobile technologies within the classroom is on the rise, giving educators the abilit y to enhance their learning environment while remaining both costconscious and efficient. "OKI’s comprehensive line of printing solutions delivers tremendous value for the education segment by providing the tools necessary to help increase students’ recollection, recognition and retention of material," said Mike Garofola, Senior Marketing Manager for Channel Development and Education at OKI Data Americas. "As the demand for mobile technologies continues to grow, OKI remains dedicated to providing innovative solutions that meet the emerging needs of educators and administrators, alike. CASBO attendees can look forward to demonstrations of our unique products at the show." OKI will be demonstrating the following products and solutions at CASBO • C610n – a letter/legal/A4 sized digital color printer combining fast, high quality output with exceptional performance and superior print speeds. • B431dn – a letter/legal/A4 sized digital

monochrome printer for desktop or small workgroup environments, providing double-sided, fast and reliable printing for office administration. • C830n – a desktop tabloid/A3 sized color printer with enhanced media flexibility, banner printing capabilities, high performance color and mono print speeds, and HD color output. • School Communications Pack – a DVD filled with more than 100 predesigned teaching tools and templates for educators to be used with the banner printing capabilities of OKI’s HD digital color printers. The CASBO Annual Conference and California School Business Expo gives educators, supervisors and school business officials the oppor tunit y to enhance professional skills in various subject areas of school business management through more than 200 workshop sessions and guest lectures led by recognized business leaders. Attendees will also receive a first-hand look at the most current and innovative products and services available within the education environment at the CASBO exposition. CASBO is the single largest exposition of its kind in California. All OKI products are built on parent company OKI Data Corporation’s history of leadership and innovation. Most of OKI’s color printing solutions feature Single Pass Color as well as proprietary digital LED and HD Color technologies. These technologies allow OKI Data Americas to manufacture products that require fewer moving parts for increased reliability and outstanding color output quality. OKI Data provides live, toll-free technical support 24 hours a day, seven days a week, 365 days a year, with agents based in North America. In addition, OKI Data live chat feature is available to customers within the U.S. and Canada seeking online support on weekdays during normal business hours within the Eastern time zone.

PC peripheral equipment and customized solutions under the OKI brand, including digital color and monochrome printers, color and monochrome multifunction products, serial impact dot matrix printers, thermal label printers and POS printers, as well as a full line of options, accessories and consumables. Utilizing Genuine OKI toner ensures consistent, reliable and highquality output that maximizes performance. OKI Data Americas also serves the Graphic Arts & Production market with the OKI proColor Series. In addition, OKI offers a full portfolio of products built to optimize managed print engagements. OKI Data Americas takes a consultative approach to supporting every customer's needs and delivering individualized print solutions that optimiz e business per formance. The company's innovative technology is backed by Tokyo-based parent company OKI Electric Industry, a leader in telecom, infrastructure and mechatronics systems; and an approximately $5.2 billion multinational corporation according to its FY 2011 financial reporting. Keeping its customers' needs top of mind, OKI Data Americas is ISO 9001:2008 certified and offers a selection of ENERGY STAR certified products. SOURCE: OKI Data Americas

About OKI Data Americas OKI Data Americas, headquartered in Mount Laurel, NJ, and a subsidiary of OKI Data Corporation of Japan, markets

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109 Issue May 2013

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MARKET TRENDS

CEO ON THE GO

109 Issue May 2013

Fulfilling Your Every Raw Material Requirement for Your Manufacturing Production Needs... ——Interview of Cynthia Khor See Kiem, Director of PTS Technology Editor’s Note: From a recent interview with PTS Technology, Recharge Asia staff writers bring to you a comprehensive view of an outstanding woman as well as her successful company in the recharging industry. RA: It has been more than 15 years since PTS TECHNOLOGY SDN. BHD was established in 1998. Could you please share with us its history, growth and future development? PTS: I started in this recharging business as a sole proprietor in 1998. My company was known as PacTech Services. At that time, it was a cottage business, whereby I imported small quantities of raw materials and repackaged them into smaller packs. Nevertheless, I had very limited resources and information on market trends and demand. During that time, the Internet was not widely used. I constantly faced difficult times with technical problems due to a lack of experience and, because of this, I was unable to fulfill all of my customers’ requirements. Subsequently, I made the decision to surround myself with the best people in this industry to form a partnership. PTS Technology Sdn Bhd was incorporated in 2002. Two years later, our products’ acceptance began to grow in the domestic market. We had established a very good reputation and network with our customers. We also began to increase our manpower to accommodate the services that we offered to our customers. In order to expand our market share, in 2004 we set-up a subsidiary named PTS Sales & Service Sdn Bhd. This is to cater to the copier market. Initially, we sold loose toner and later we developed into complete finished products. Business began to flourish and we had to shift to a bigger plant to accommodate our orders. RA: Would you like to offer us a complete introduction of yourself? As an outstanding and successful woman in the consumables industry, how have you managed the entire company throughout the years? What planning or strategy do you have for the development of your company in the future? PTS: I was born in Penang, Malaysia and came to Kuala Lumpur to start in the recharging industry in the late 1990s. After 15 years of doing business, I have learned that honesty, product quality, customer service and, of course, health are most important. I go to the gym for workouts regularly to stay fit and to live a healthy lifestyle. Like most, I love eating at gourmet places, reading, travelling and hanging out with friends on weekends. I believe many people are struggling with life balance simply because they really haven’t paid attention to decide what is most important to them. I always believe in a good quality life and a happy balance among work, friends and family. Everyone experiences tough times and the current economic climate is one. It is a measure of your determination and dedication how you deal with them. I developed success from my failures, through my willingness to accept and improvise from it. Good judgment and the right business partnership are the steppingstones to success. RA: In more than 15 years of development, what kind of QA process has PTS implemented to maintain and improve quality?

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109 Issue May 2013

CEO ON THE GO

PTS: I implemented Standard Operation Procedures (SOP) for the entire Company’s operation. This has made the operation go smoother and easier. Additionally, we set up our own Technical and Quality Control department to enhance our services and ensure quality products for our customers. All our finished products go through stringent testing and checking by our Quality Assurance department prior to delivery. We also conduct thorough inspections on the raw materials with test equipment in place specifically for this purpose. RA: We are faced with new technical advancements almost everyday that can transform the way we perceive and conduct our business. How will they impact your strategies for growth in the future? PTS: We transform ourselves in accordance with current market trends and changes, and through our collaboration in joint Research and Development (R&D) with a renowned overseas manufacturer. RA: PTS’s success is instrumental to many other aftermarket companies. Would you like to share with our readers some of your hard-learned experiences in its growth? PTS: PTS Technology Sdn Bhd offers good, quality products with very competitive pricing, a total business solution package, after-sales service and with “Product Assurance” to all our valuable customers. We see our customers as invited guests to a party, and we are the host. It is our responsibility to make every important aspect of the customer experience better. Additionally, over the years PTS Technology Sdn Bhd has developed a trust through our sincerity by paying our suppliers promptly. Furthermore, usually a leader is the boss. However, I partner with my fellow colleagues and no longer lead solely on positional power. I’ve always delegated responsibility and authority to my fellow colleagues. I’ve always listened to opposing views and suggestions with an open mind. I believe in empowerment and trust in my fellow colleagues, many who have been with me since its inception. They have inculcated a sense of belonging and a mutual respect for each other. To make a business work, I need considerable knowledge, skill, good management, as well as a high level of commitment, plenty of hard work and access to finance. RA: An influential publication with numerous global readers, RechargeAsia Magazine aims to help companies in the consumables industry, including PTS, enter frontier markets. Do you have any future plan to do so? If so, what could we do to assist? PTS: Through our participation in international trade exhibitions throughout the world and in setting up our Company’s website, we are currently exporting our products to many countries. If our market share is attacked by competitors, I always try to plan ahead of them. I always sell my new ideas in order to increase my success and influence my loyal customers. I think the most important task is defining the course and growth that the business will take, over the next five years. I need to see what the business environment might turn out to be in the long term. Investment and expanding our business in neighboring countries is my future plans. Within my finances capability, I will continue to look for future development in new product innovation and also the possibility of a management buyout on potential companies.

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Adiwarna Gemilang Selected as Exclusive Static Control Distributor in Indonesia SANFORD, N.C. – (April 17, 2013) – Static Control recently appointed Adiwarna Gemilang as the exclusive distributor of Static Control’s industry-leading line of imaging products in the Indonesian market. “We look forward to supporting the growing imaging aftermarket in Indonesia with our newest distributor, Adiwarna Gemilang” said Ed Schwartz, Founder and CEO of Static Control. “They will better serve the remanufacturers of Indonesia by offering local inventory, technical support and unique products that only Static Control can offer.” To contact the Indonesia distributor: Pt. Adiwarna Gemilang Jl. Pangeran Jayakarta 129, blok B/29 Jakarta 10730, Indonesia Tel: (+6221) 626.1662, 628.6677. email: sales@adiwarna-gemilang.com For more information Static Control, contact a Static Control sales representative: US Headquarters: Toll-Free: +1-800-488-2426 US Headquarters: Tel: +1-919-774-3808 Europe Headquarters: Tel: +44-118-923-8800 Asia Headquarters: Tel: +852-2427-6011 Visit: www.scc-inc.com Visit: www.scceurope.co.uk Visit: www.scc-inc.cn

109 Issue May 2013

MSE Expands Sales and Distribution Operation on East Coast of U.S. VAN NUYS, Calif – MSE, the global leader in patented technologies for highquality aftermarket printing supplies, announces the purchase of a new facility in Pennsylvania to provide enhanced sales and distribution on the East Coast of the U.S. The modern facility is open and fully operational. At more than 25,000 square feet, it more than doubles the space of the former building, as well as incorporating a custom picking system and lean distribution techniques that optimize delivery speed. Says Yoel Wazana, president, MSE: “We are fully committed to our East Coast staff and customers. The purchase of this larger facility enables us to provide much higher service levels for our customers, as we are capable of stocking 100,000 cartridges as opposed to the 30,000 we were limited to in the older building. In addition, purchasing the building establishes a firm commitment to grow our East Coast business as well as increase sales, improve customer service levels, and enhance logistics to match the anticipated growth.” Says Luke Goldberg, senior vice president, MSE: “At a time when many in the industry are lamenting declining margins and diminished prospects for growth, MSE’s model of empowering OEM conversion by providing the highest quality product and unrivaled support is proving successful, both for MSE and our dealer/partners. The fact that we have purchased -- in less than 6 months -- two new, larger, leading-edge distribution facilities in Europe and on the East Coast of the USA is a testament to the sustainability of not just MSE, but the entire market’s value proposition.” Founded in 1994 by Yoel Wazana, MSE is the largest remanufacturer with U.S.-based production facilities and a leading-edge innovator in the marketplace. MSE pioneered the process of Intelligent Re-Engineering, which employs patented technologies, proprietary processes, and stringent testing methodologies that result in the market’s best alternative to high-cost OEM print consumables. MSE has sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Dubai, Brazil, California, and Pennsylvania. source: www.mse.com

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109 Issue May 2013

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COMPANY CLOSE-UP

APEX Starts Ink Business and Launches 3 Environmentally-friendly Inkjet Inks Apex merged Myink and integrated its own components resources in 2012. Apex’s R&D team of inks have more than 10 years experiences in the industry, and now Apex supplies compatible inks for desktop and wide format printers. Recently, Apex launches three environmental friendly compatible inkjet inks which have passed SGS testing and gained environmental protection certification. These inks are: 914 series sublimation inks, 921 series textile coating inks and Activate textile printing dyebased inks. These three new inks all can be applied to cotton, blending, dacron, silk fabric, etc, The inks have excellent color reducibility and satisfy the individual requirements. 914 series sublimation ink 914 series sublimation inks use imported virgin pulp and advanced technology. The products have excellent output effects and broad color gamut. The inks can be used especially for transfer printing on the fabric: Epson desktops printers, Epson DX5/DX6/DX7; MUTOH, ROLAND, MIMAKI… 921 series textile coating ink The product can be used for cotton, blended yarn, polyester and other materials such as silk fabric. The application fields are decoration fabric, clothes, accessories and individual customization. The product feature: no harmful additives; can be directly sprayed on any textile printing without fixing agency; wide color gamut and excellent color reducibility. Use for: EPSON micro-piezo printers, such as EPSON4800/4880 series, refitted flat printers, high speed printers. Activate textile printing dye-based ink The products apply to digital printing. The medium includes cotton, hemp, wool, cashmere, viscose and silk fabrics. It also can be used for individual customization, small batch production of bed sheets, curtains, silk scarves and clothing, etc. The product has wide color gamut and can protect print head effectively. The product also has high dye fixation rate, less color aberration, excellent washing fastness, perspiration fastness and sunlight fastness. It can be used for printers with EPSON print head. For more information, please contact: World: +86 756 3333768 US: +1 626 965 6662 Europe: +31 297 789380 Email: info@apexmic.com Source:APEX

109 Issue May 2013

Static Control Supports PACTO Association in their Fight against Clone Manufacturers Reading, UK – (April 9, 2013) – S t a t i c C on t ro l i s p ro u d t o announce its support of the Italian association Produttori Associati Cartucce Toner (PACTO). The association comprises members from Sapi, Microlaser Italia, Tecnolaser Europa and Eco-Recuperi. Established in 2009, PACTO aims to promote any initiative that helps to support the development and progress of the Italian remanufacturing industry. PACTO states that genuine remanufacturers currently hold a 10% share of the 8-9 million-unit cartridge market in Italy and that crucially, the government accounts for approximately 3 million of the total market sales. PACTO associates met at Static Control’s headquarters in Sanford, North Carolina, USA in March and discussed their goals, one of which is to target government bodies and raise their awareness of the industry’s fight against new build/clone manufacturers. They are also working with the Ministry of the Environment to promote the industry’s contribution to the green economy, and ultimately promote awareness to the general public of the positive and green contributions the remanufacturing industry makes. PACTO is the most recent in a line of cartridge associations stepping up their efforts to differentiate themselves from new build/clone manufacturers. “We are delighted to support PACTO and look forward to working with them in the same way we have ETIRA, the I-ITC, UCKRA in the UK, ABRECI in Brazil and CAMOCA in Argentina,” said Ken Lalley, Static Control’s European Vice President of Sales. “The emerging clone issue is a very real threat to our industry but by working together, we can strengthen our position and safeguard our future. Static Control will continue to support any association prepared to join the genuine remanufacturers around the world in our joint fight against the clones.” Static Control will ONLY sell to genuine cartridge remanufacturers. They will not sell to manufacturers of new build/clone ink and laser cartridges. For fur ther inf ormation, contact Static Control on +44 (0)118 923 8800. Belgium Administration Off ice number is +(00) 32 10 688 422. Our Asian Headquarters number is +852 2427 6011. South Africa Sales Off ice number is +27 (11) 570 2300. Indian Regional Sales Off ice number is +91 989 919 8900. Dubai Sales Office is + 971 (0) 4 8141854. © Static Control Components, Inc. All rights reserved worldwide. The stylised S, Static Control and Odyssey are registered trademarks of Static Control Components, Inc. All other brand and product names are trademarks or registered trademarks of their respective companies. Static Control is the largest manufacturer of aftermarket imaging systems and components supporting the genuine cartridge remanufacturers within the global laser and ink jet industry. Sales and distribution facilities are located worldwide. Research, development, engineering and manufacturing as well as global distribution are located at Static Control’s world headquarters in Sanford, North Carolina, USA. Static Control manufactures in-house more than 10,000 imaging products and offers a product catalogue of more than 14,000 imaging products to the aftermarket industry.

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109 Issue May 2013

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COMPANY CLOSE-UP

109 Issue May 2013

Industry Leadership Driven by Technology Transformation and Patents Shaoxing City Huineng High-Tech and Computer Co., Ltd. was established in March 2007, to further enhance the brand value of “Zhongtian”, transforming it from a single manufacturing factory to a comprehensive enterprise integrating “technology, manufacturing and trading”, in order to provide our customers with better products and services. Its largest investor is Mr. Chen Zhongyu (sole proprietorship), the founder of Shangyu City Zhongtian Office Equipment Parts Factory, a prestigious brand in the field of office supplies at home and abroad for more than a decade. Since 2009 when the global financial crisis triggered continued difficulties for relevant domestic enterprises, the company timely introduced new products - rotary drives and related OPC drum gears, based on its strong research and technology advantages. The company also timely filed relevant patent applications with the State Intellectual Property Office, so as to dominate the field, becoming the first choice provider for many well-known OPC drum manufacturers, and largely enhancing the company’s results of operations and management level for several years. As of the end of 2012, the total assets of Huineng High-Tech and Zhongtian was over 80 million yuan and over 30 million yuan respectively, with a total of 150 employees, among which 28% had senior technical qualifications. The annual output of the main products (high-precision OPC drum gears) were 45 million sets, accounting for about 15% of the global total. As a well-known enterprise with good operating results over years in the domestic industry, the company enjoys high reputation in the industry at home and abroad. Over the years the company devotes itself to the study of parts and supplies of modern office equipment such as copiers and printers. Since as early as the beginning of 2000, the "Zhongtian" brand OPC drum gear created by Mr. Chen has won high praise from domestic and foreign customers for a good price-performance ratio and aftersales service, thereby gradually obtaining the trust of many wellknown brand manufacturers and establishing a solid cooperation relationship over the years. Our products have changed a view once held by OPC drum manufacturers at home and abroad that "the precision of plastic gears manufactured by factories in mainland China cannot meet the requirements of the industry". The company has received various awards for these achivements, such as Shaoxing municipal government support and incentive fund in 2008 and high-tech enterprise recognition and reward of Zhejiang Province in 2009. The company is now a standing member of China Culture

& Office Equipment Association (CCOEA), and member of China Computer Industry Association(CCIA) and its Supplies Committee. Behind these honors is our more than a decade of pragmatic innovation and great attention to intellectual property rights as well as large investment in research and development. To further enhance the stability and consistency of the products, the company focuses on investment in mold development and technology tranformation of precision injection molding equipment. According to the statistics, since 2009, the company has invested a total of over 10 million yuan. We recruited 5 professional managers and a senior engineer to ensure consistent product quality, resulting in steady growth in the company's orders and realizing good return on research investment. Over the years, the company has been granted 13 various patent certificates. In 2012, after relevant technical review, Mr. Chen Zhongyu was granted an invention patent certificate issued by the State Patent Office for “rotary drives and related OPC drum gears”. The principle of the technology was considered by the industry to have broken the patented technology barriers set by Canon. At present, the company intends to file our patents in five countries of Europe and America according to the PCT process, which, if successful, will make the drums using our gears drum successfully bypass the relevant gear patents and create necessary preconditions for our entry into U.S. and European markets. At the end of 2012, with the support of local government, the company raised 35 million yuan to start an 863 project "OPC organic photoconductive drum R & D and manufacturing technology" at the Second High-tech Plant in the Chengdong Industry Park. We are positively applying for the national special funds for high-tech projects. To this end, the company will build a competent tec hnic al management team to create a more brilliant future.

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109 Issue May 2013

Ninestar Pushes its Business into e-Commerce Market Ninestar has signed a strategic partnership with Alibaba, which is a leader in the global B2B e-commerce market. The partnership is considered a symbol that Ninestar has begun its expansion on the e-commerce market.

Under the appointment of Alibaba, Bureau Veritas, a world leader in Testing, Inspection and Certification services, has certified Ninestar’s strength on manufacturing, logistic and products. In March the certified online shop was opened and Ninestar presented its full range of products including toner, inkjet cartridge and ribbon (http://ggimage.en.alibaba. com/). The global buyers have free access to enjoy OneStop Solution from Ninestar.

After upgrading its official website last year,Ninestar stresses more on e-marketing to develop new business opportunities. While the cooperation with Alibaba is expected to improve Ninestar‘s ability on operating e-commerce market. Source: www.ggimage.com

COMPANY CLOSE-UP

Diamond Dispersions Launches Multilingual Websites Following export growth in Europe and the Far East, ink specialists, Diamond Dispersions, have launched German and Mandarin versions of their website. The company’s entire UK site has been professionally translated and is now available in these two additional languages to ensure the business is accessible to even more of Diamond’s global customers. Explains Sue Wright, director at Diamond Dispersions: “At Diamond, we pride ourselves on building excellent working relationships with our clients. Communicating what Diamond is all about in a customer’s native language is just one of the ways we can start a conversation and develop new business. “With growing numbers of enquiries and orders coming from Germany and China in particular, we feel it is very important to offer information about our products and services in multiple languages.” Concludes Sue: “The next step is for my fellow director, Peter Callahan, and I to learn how to converse in both languages. We know quite a bit of business German but we needed a little help with Mandarin so for the last couple of months we’ve been attending night classes - we’re getting there, slowly!” Diamond Dispersions’ German website: http://germany.diamonddispersions.com/ Diamond Dispersions’ Mandarin website: http://china.diamonddispersions.com/ Or simply go to the English language website – www.diamonddispersions.com - and click on the national flags to see the translated pages.

Source: Diamond

Flexitone : First Manufacturer of CPT in China NINGBO FLEXITONE NEW MATERIALS CO., LTD. is a chemical company that specializes in manufacturing chemically produced color toners using emulsion aggregation methods. The company also handles OEM manufacturing projects. The company employs 100 staff: 30% are experienced engineers assigned to R&D and 3% are doctors who lead the technical team along with 2 other colleagues. Flexitone has established their laboratory in cooperation with well-known colleges and universities in China. It has a legitimate ISO certification and REACH registration. Aside from these, the company is also capable of furnishing ROSH reports for their raw materials. The company produces the full series of HP toners, as well as those developed for other printers such as the following: • SAMSUNG CLP320/315/415 • KONICA MINOLTA 1600W and C200 (copier series) • XEROX CP105/205 In 2013, the company has increased production capacity up to 50%, going from 400 tons of CPT to 600 tons. Contact Details: NINGBO FLEXITONE NEW MATERIALS CO., LTD. Address: No.168 North Nan Shan Road, Fenghua, Ningbo City, Zhejiang Province, China Tel: +86-574-5637-8231 Fax: +86-574-5637-8237 E-mail: sales@flexitone.cn Website: www.flexitoner.com

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INX Digital Debuts New Cartridge Recycling Program San Leandro, CA – March 11, 2013 – In line with a longstanding plan and commitment to sustainability, INX Digital has introduced a new ink cartridge recycling program in the U.S. Details that were revealed at last month’s Signs By Tomorrow annual convention in Savannah, Georgia were met with enthusiastic support from franchisees. INX Digital’s program will accept any empty Triangle® brand or OEM wide format digital ink cartridges. The main requirement is the printer must return a minimum of 20 cartridges. Free shipping is available to anyone who packages the cartridges in their own box and uses a UPS call tag that is generated through a special web site:www.wideformatrecycling. com/INXreg/RecyclersNameAddressadd.php. “In North America, over 350 million inks cartridges are sent to landfills annually. Most people are not aware that recycled ink cartridges are extremely beneficial since they use 80% fewer resources than a new cartridge,” said Ken Kisner, INX Digital’s Vice President of Business Development and CTO for digital division ink technologies. “Using renewable resources is part of our global preservation commitment through intelligent product and packaging design and responsible manufacturing. As global citizens dedicated to corporate responsibility, it is our intention, as part of our strategic plan, to encourage environmental protection for the conservation of precious natural resources. We believe this ink cartridge program is another step in the right direction to reduce, reuse and recycle efficiently.” INX International Ink Co. is a third largest producer of inks in North America with over 15 facilities in the U.S. and Canada, and is a global supplier as part of Sakata INX worldwide operations. We provide a complete line of ink and coating solutions technology for commercial, packaging and digital print applications. As a leading global manufacturer of inkjet inks, we offer a full palette of digital ink systems, advanced technologies and integrated services. For more information, visit the websites at www.inxinternational.com and www. inxdigital.com. Source: www.inxdigital.com

109 Issue May 2013

Ninestar Releases Patented Compatibles for Samsung CLP-360 Series Printer Ninestar announces the release of full patented compatible toner cartridge for the Samsung CLP-360 series printer. Ninestar is the first player which launches fully patented compatibles for Samsung CLP-360 in the aftermarket. The cartridge is estimated to meet a great market demand. Samsung launched CLP-360 series printer in May, 2012. The CLP-360 series printer is an upgrade of the CLP-310/320 series. The printer is marketed for SOHO, home and small office printing and featured as high-quality printing performance, especially in photo printing. Samsung has applied its ReCP technology for the CLP-360 series printer to upgrade the color printing. Ninestar also announces its cartridge will stand out from the market with the following strength: 1. The independent developed patent solution controls its cost effectively; 2. The page yield of Ninestar’s compatibles are comparable with OEM’s; 3. DRs are provided by industry top suppliers. The printing performance is same as OEM’s and even better. 4. The perfect chip solution to face OEM’s new encrypted chip technology.

Source: Ninestar

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109 Issue May 2013

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NEW PRODUCTS EXPRESS

Ninestar Releases Patented Toner Cartridge for Brother HL-5450 Series Ninestar announces the release of its new compatibles for the Brother HL-5450 Series, which were ranked as star products for the year 2013. The printers are expected to win heavy sales. Ninestar develops its patent protected compatibles to meet the great market demand and highlights its advantages with advanced gear resetting technology. The Brother H L-5450 S er ies is an upgrade of the HL-5350. It is a cost efficient, monochrome laser printer that is ideal for busy offices or small workgroups. It features reliable, fast printing at up to 40ppm and automatic duplex printing for producing professional two-sided documents. As reported from PCMAG.COM, HL-5450 is one of the TOP 10 best printers and ranks editors’ choice printers (http://www.pcmag.com/article/ popunder/2373165#roundup-tag). Brother has launched 720/750/780 toner cartridge recently and the related patents are increased to 85 in 19 categories. Ninestar’s new compatibles avoid all of these patents without discount on its quality. Ninestar also claims its products with several advantages as below: 1. Patented design to avoid the patent infringement; 2. By improving the design, the torque of cartridge is much smaller. Ninestar’s torque for the highest page yield cartridge is comparable with OEM’s 2.2kg and better than the ordinary compatible products. The small torque can ensure less consume on printer and cartridge. 3. The specially designed protective sleeve can solve the problems of most compatibles, such as OPC wear, uneven color density, unstable printing performance and so on. 4. The printing test shows that the performance of Ninestar’s compatible is comparable with OEM. 5. The cartridge is more compatible (the high volume 780 is more applicable than OEM for HL-5440/5450/5470 series).

109 Issue May 2013

TrendVision Launches New Dye Ink and Pigment Ink for Canon PIXMA MX Series TrendVision’s newly-launched dye ink and pigment ink for Canon’s PIXMA MX series will deposit more tiny ink droplets to get a richer color output and more vivid, lasting images. Mixed ink system: Printing together with colored dye inks and black pigment ink can bring a high quality printout for both photos and documents. Colored dye inks can achieve a smooth and natural photo printout and black pigment inks can achieve clear and sharp document prints. Reliable quality The new 5-color dual black ink system, producing sharp text and colorful photos, consists of pigment black ink and dye black ink in an independent dual ink system. Using pigment black ink for printing text on normal paper and dye black ink for printing images and photos on normal and photo paper, ensures clearer and sharper text printing and more natural and vivid color reproduction of images and photos. TrendVision dye ink can achieve high-quality photo printouts and long-lasting performance in photos. The printed photos not only have a long preserving time in albums and photo frames, but also have excellent performance in light fastness, gas resistance and corrosion resistance. As time goes by, the printed photos keep the same vivid colors as originally printed. Photo frame display: Long-term lightfastness, good light resistance. If photos are kept in indoor glass photo frames, the same brilliant color will remain for a long time. Display it as you wish: Excellent performance in gas resistance. To prevent the erosion from various gases, even if placed in air, the color remains brilliant as time goes by, effectively preventing color spread and deviation, with lasting vivid color that is stable even under high temperature or high humidity conditions; no color spread or deviation, photos reach a long lasting color saving. In displaying the photographs in indoor photo albums, the printed photos still keep the same colors as originally printed even with the passage of time. Printer model: CAN PIXMA MX928/MX728/E618/MX528/MX458/MX358/E518/MP236/ MX398/IP7280/MG6380/MG5480 /Pro 1/Pro 10/Pro 100/E510/MG2270/MP237/ MP237/MX457 Cartridge model: PGI-850PGBK/CLI-851BK/C/M/Y; CLI-921BK/C/M/Y; PGI-750BK/CLI751B/C/M/Y; PG-83/CL-93; PG-840/ CL-841; PGI-29Y/M/C/R/PM/PC/MBK/ PBK/DGY/GY/LGY/CO; PGI-72C/CO/GY/M/MBK/PBK/PC/PM/R/Y; CLI42BK/C/GY/LGY/M/PC/PM/Y. TrendVision Ink Code: CP-K008 (Pigment)/CD-K003/CD-C055/CD-M055/CD-Y058

Now, the patented compatibles are available and more information, please visit www.ggimage.com. Source: TrendVision

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109 Issue May 2013

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NEW PRODUCTS EXPRESS

OEM UPDATE

109 Issue May 2013

Ricoh Canada Inc. Launches RCloud Services

HP Announces Changes to Board of Directors

Mississauga, ON, April 3, 2013 – Ricoh Canada Inc. today announced the launch of RCloud Services, a platform for a suite of cloud-based services being offered by Ricoh Canada. The first of these services is Ricoh’s Enterprise Content Management solution, which provides customers with a powerful “Software as a Service” model to address their content management needs. The company is focusing on small to mid-sized organizations, but the solution is robust enough to easily satisfy the demands of enterprise deployments at the departmental level - and in almost any industry. RCloud Services: ECM, powered by Laserfiche, provides organizations with rapid access to the benefits of a comprehensive ECM, but without the large capital investment. According to Eric Fletcher, Vice President of Marketing at Ricoh, “We’ve removed the need for large, up-front capital outlays and the challenges of on-premise infrastructure. Add to that the strength and reach of our truly national service coverage model, as well as out-ofthe-box functionality targeting specific key verticals, and the result is a truly compelling case for RCloud Services: ECM.” Ricoh Canada President and CEO, Mr. Glenn Laverty, underscored the importance of this launch to Ricoh Canada saying “this announcement goes a long way towards redefining Ricoh for Canadian businesses. We’re providing an industry first Software as a Service (SaaS) Electronic Content Management (ECM) tool, and one that is inclusive of workflow capabilities on a secure platform. It’s yet another example of how Ricoh Canada has long since moved past just being a hardware and service provider; our services business now extends to the Cloud.” The offering is designed to assist Ricoh customers in achieving higher cost savings versus a traditional software solution model, which typically involves deployment strategies, onsite support and application administration. RCloud Service: ECM provides elegant, secure, Cloud-based functionality that includes document imaging, document management and records management across a range of industries and verticals. The goal is to allow Ricoh customers to offload time-consuming tasks such as upgrades, maintenance, and issue resolution, while ensuring high network uptime and information accessibility and security – all delivered within a monthly operating budget. For more information, visit http://rcloudservices.ricoh.ca/en-ca/home.html\ Source: Ricoh Canada

PALO ALTO, Calif., April 4, 2013 — HP today announced changes to its board of directors. Raymond J. Lane has decided to step down as chairman of the board, to be replaced on an interim basis by Ralph V. Whitworth. The board is commencing a search for a permanent nonexecutive board chairman. In addition, John H. Hammergren and G. Kennedy Thompson, after eight and seven years of service to HP stockholders, respectively, have decided to leave the board. Both directors will continue to serve until the May board meeting. The board is commencing a search for two or more new independent directors. "After reflecting on the stockholder vote last month, I've decided to step down as executive chairman to reduce any distraction from HP's ongoing turnaround," said Lane. "Since I joined HP's board a little over two years ago, I've been committed to board evolution to ensure our turnaround and future success. I'm proud of the board we've built and the progress we've made to date in restoring the company. I will continue to serve HP as a director and help finish the job." "Ray, John and Ken are terrific leaders, and they're passionate about doing the right thing for HP," said W hitworth. "From here we will continue to recruit outstanding directors, strengthen our governance and do the best we can—the best we know how—for stockholders. Meg is leading a Herculean turnaround, so most of all, we must build and maintain the best possible leadership structure for Meg and HP's entire team to succeed." "Ray, John and Ken have invested a part of themselves in HP," said Meg Whitman, HP president and chief executive officer. "Their leadership is reflected in the early success we've had turning the company around. I'm grateful that Ray will continue to serve, and I wish John and Ken the very best. I also appreciate Ralph's willingness to increase his responsibilities during this transition." With Lane stepping down as executive chairman, the role of lead independent director, currently held by Rajiv L. Gupta, is no longer necessary and will be eliminated. Gupta will remain on the board and will replace Thompson as chairman of the Audit Committee. Gary M. Reiner will replace Gupta as chairman of the Nominating and Governance Committee. With Hammergren's departure, Whitworth will become chairman of the Finance and Investment Committee. Source:www8.hp.com

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109 Issue May 2013

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OEM UPDATE

109 Issue May 2013

Adding Green Wings on Personalized Wallpaper HP Latex printer successfully used in the area of personalized wallpaper Customized wallpaper is leading the construction materials market with its distinctive design feature. This market is becoming easily accessible thanks to the advent of large-size printers. The launch of HP Latex printer also makes environmental protection another highlight in this sector. Yue Yifang is a well-known design company in Dalian. The company engaged in the application of customized wallpaper for high-end real-estate projects. According to Feng Yuechen, manager of the company, customized wallpaper reaped huge profits. As an emerging player in the market, the company is now in urgent pursuit of a new type of printer that can replace traditional process technology and vividly capture the amazing color usually done by hand. The launch of HP Latex printer easily solved the problem. Since its installation, the printer has been used successfully in several decorations in high-end real-estate projects with improved efficiency. Workers’ health conditions are also protected thanks to the printer’s environmentally-friendly features. Thanks to HP’s large-size printer, the company pioneers customized wallpaper innovation in interior decoration. Superb environmentally friendly features

“HP Latex printer attracts more high-end customers thanks to its environmentally friendly features.”

Engaged in customized wallpaper design and sensitive to industry trends, Yue Yifang purchased the HP Latex printer in 2012 after careful comparison of similar products. Equipped with new HP Latex ink, HP Latex printer has better colour reducibility that surpassed traditional water-soluble ink, thus winning popularity in the wallpaper-printing market. Environmental-friendliness as a sales pitch for the company attracts more high-end customers. Currently, society possesses better awareness of environmental protection. More and more high-end real-estate projects are paying extra fees to send their wallpaper to local environmental protection bureaus for testing and inspections because the quality of wallpaper has great impact on producers and on the health of homeowners. According to Feng, the HP Latex printer is now used on several high-end real-estate projects in Dalian, with the printed wallpaper passing the strict test by a local agency. The wallpaper is highly acclaimed for its vivid colour and odorlessness. For example, Dalian Ouya Company successfully used this wallpaper in the decoration of the Wanda Residence of Dalian. In addition, environmental friendliness is also cost saving for Yue Yifang. First, it saves the cost of ventilation equipment installation; Second, the new wallpaper is odorless, allowing direct move-in after decoration without further waiting; Third, consumables like ink jet head has longer durability, which gives enhanced utilization of ink and reduced consumption. “The HP Latex printer is really a comprehensive and competitive product.”

Unprecedented color effect

“The HP Latex printer features wonderful color rendering that is comparable to painting by hand. It’s diff icult to tell one from the other”

In the past, customized wallpaper is usually offset printing or silkscreen printing, but the outcome is quite different from the conception in terms of color and quality, which is an annoyance for these companies. The work schedule is always delayed due to the remaking process. As soon as the Latex printer putting to use, the company finds that this printer surpasses all the outdated process technology and is comparable to hand painting. Feng reports that there are two types of inks available in the market now, each with its own advantages. Dye ink is cheap and gives wonderful color, but has poor durability under sunlight; pigment ink is durable, but the reducibility is not as good. The HP Latex printer combines the advantages of these two, making the wallpaper as colourful as dye ink and with better resistance to sunlight and water as pigment ink, and the color remains longer. Meanwhile, after lots of practice, Feng said that he is very satisfied with the fact that the HP Latex printer can mimic the pile-up effect of pigment that is created by hand. “High wallpaper quality can create visual effects if viewed at a distance of 2-3m.” Unrivalled efficiency

“One HP Latex printer is equal to several printers, producing 6000 square meters of wallpaper in just three months.”

Reducing the work schedule and maximizing productivity is the key task for all design companies. The HP Latex printer becomes a synonym for high efficiency thanks to its quick-dry feature and widespread printing material. According to Feng, the HP Latex printer has unlimited printing material, which helps the company to realize numerous design conceptions and undertake more and more business. A number of materials can be used for printing, such as vinyl film, textiles, paper, film, and low-cost coatless optional material, and other materials with textured or smooth surfaces. Linen is especially useful for creating customized wallpaper. This was unthinkable in the past when only PVC is available. Yue Yifang is now working to extend the application of a wide range of printing materials that can be used on the HP Latex printer Moreover, the HP Latex printer solved the problem of traditional offset printing, which takes longer time and greater power to produce only a single wallpaper without coherent quality. It brings excellent output capacity that surpasses traditional environmentally friendly solutions and water-based printers.

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109 Issue May 2013

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OEM UPDATE

Ricoh Expands New Business Creation in Silicon Valley —Charter of respected research center Ricoh Innovations extended to include the development of global advanced IT businesses— Tokyo, March 26, 2013 — Ricoh Company, Ltd. (President and CEO: Shiro Kondo) announced that it will restructure its subsidiary, Ricoh Innovations, Inc. ("RII") as Ricoh Innovations Corporation ("RIC") effective April 1, 2013. The company's charter as a research center developing innovative technologies will be expanded to include the development of new businesses worldwide applying advanced information technology. RII was founded in 1997 as a subsidiary of Ricoh, growing out of the California Research Center established in 1989. RII is home to world-class technologists with a broad set of competencies in areas such as intelligent sensors, computational optics, mobile visual communication and cloud-based collaboration. Completing the team are experienced ethnographers with deep insights into user and customer experience, and creative designers with a fundamental understanding of user interfaces and industrial design. RII will be reorganized as RIC with the added responsibility of global new business creation, leveraging core technologies developed by the Ricoh Group including RII and its R&D subsidiary Ricoh Innovations Private Limited ("RIPL") in Bangalore, India. RIC will build on RII's combination of user, technology and business insights to produce deep innovation that drives new business creation. "The new company incorporates the key elements needed to create new customer value," said Yoshinori Yamashita, Corporate Executive Vice President of Ricoh Company, Ltd. "RIC leverages a unique combination of innovative technologies and the research / business leadership of President and CEO Dr. Nikhil Balram, who will be promoted to Corporate Senior Advisor of Ricoh Company, Ltd. as of April 1, 2013." "I am excited by the challenge and opportunity afforded by RIC to make a real impact on the future of Ricoh," added Dr. Nikhil Balram, the President and CEO of RIC. "The expanded charter and new corporate structure enable the goal of incubating new highly differentiated businesses that can achieve a global footprint." First to be launched by RIC is the Visual Services and Solutions business. Its first product connects physical objects to digital content using the unique and proprietary Ricoh Visual Search technology that has over ninety patents granted or pending. Utilizing a smartphone camera to capture a poster, magazine or other printed materials, users are presented with a variety of related online information. This can include multimedia content, purchase options and social media links. RIC will concentrate on disruptive, new information technologies with special emphasis on four large markets: retail, health care, office and consumer. Technologies developed at Ricoh will be augmented by Open Innovation through strategic partnerships with universities and companies. RIC's global charter will include developing new businesses for emerging regions such as India and Africa, as well as developed ones. Source: www.ricoh.com

109 Issue May 2013

Fuji Xerox Establishes Business Operation in Myanmar First in Off ice Equipment Industry to Open Direct Office in Myanmar, Aiming to Expand Business in the Emerging Market SINGAPORE, April 4, 2013 — Fuji Xerox Co., Ltd. established its direct business operation in Yangon, the Republic of the Union of Myanmar (hereinafter, "Myanmar"), an emerging country where high economic growth is expected. Fuji Xerox Asia Pacific Pte Ltd (Myanmar Branch) (hereinafter, "Myanmar Branch") started its operation on April 1. Currently, Fuji Xerox provides multifunction devices in Myanmar via a local dealer. The Myanmar Branch will provide the dealer with support in carrying out sales activities and sales consulting services, as well as make proposals for high valueadded products such as high-speed color publishing systems. To establish the Myanmar Branch, Fuji Xerox Asia Pacific Pte Ltd, which controls Fuji Xerox's overseas operations, started a task force in October 2012, since when it has been studying the local market, needs and so forth. Since the start of the new government in 2011, Myanmar has been promoting deregulation, which is stimulating its economy. The enactment of the new foreign investment law in 2012 will be leading to the creation of a special economic zone. The number of foreign corporations, including Japanese companies, entering Myanmar is rapidly increasing, which is likely to boost the country's economic growth. Fuji Xerox will offer quality proposals to foreign companies that demand similar services to those provided in their home countries, as well as products that meet the needs of national and private companies of Myanmar. Having acquired experience and expertise in the field of document service and communication through years of operations in Japan and the AsiaPacific region, Fuji Xerox aims to expand its business further with the establishment of its Myanmar office. Source: Fuji Xerox

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109 Issue May 2013

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OEM UPDATE

109 Issue May 2013

Konica Minolta Breaks Ground on New R&D Labs in Tokyo Tokyo (April 8, 2013) - Konica Minolta, Inc. (Konica Minolta) today announced that the company breaks ground on its new R&D building (SKT) in Hachioji, Tokyo. Since 1963 Konica Minolta Tokyo Site Hachioji (Tokyo Site) has played an important role as an epicenter of cutting-edge laboratories, fostering a number of proprietary core technologies. With the addition of the SKT, Tokyo Site will house more than 3,000 employees and become a major driving force in Konica Minolta's research and development efforts. In the ever-changing business landscape, only innovations that bring out “new value” to improve quality of life and society can drive “strong growth” of the company. The new SKT is positioned as vital investment for the future of the Konica Minolta Group to enhance its innovative powers and skills in creating new values. The construction starts by the end of April 2013 and will complete in April 2014. With seven stories, totaling approximately 40,000 square meters, the new SKT will become the largest R&D facility for Konica Minolta. The plan has put a strong emphasis on designing optimized work environment and systems that assist development of new products and services based on Konica Minolta's strengths. The new labs are ideal places to make the “creation of new value” happen, in the true sense of the word, among promising growth fields by rising to the challenges of customers and society. Broader and Productive Collaboration through Multi-faceted Fusion of Technologies The SKT will hold a special place in the R&D of digital printing systems (Production Print) which drives growth in Konica Minolta's mainstay Business Technologies business. The primary development functions, including engineering, pre-production and quality assurance testing, will be concentrated in the SKT so that a closer cooperation among these functions will improve overall efficiency of the development phases. A newly designed grand space with high load carrying capacity, along with installation of environmental testing equipment and other facilities, will enable the engineering teams to work on development of super-large systems. Areas exclusive for internal alliance will encourage greater collaboration beyond organizational structure. On April 1, 2013, Konica Minolta merged its Business Technologies and other subsidiaries, establishing an all-inclusive business entity. Technological resources that were once scattered among the business companies have been put together, with greater potential to turn fusion of technologies into “new value” in the form of attractive products and services.

Work environment for external “open innovation” will be enhanced, pushing the envelope for broader collaborations with academic institutions and other corporations. Greater partnership with outside parties will assist Konica Minolta in creating “new value” in the fields where the company did not have sufficient resources on its own. In the skylighted atrium, special spaces will be designed to encourage and revitalize communications. Flexibility with Universal Layout to Meet Long-term Needs Universal layout will allow each floor to change placement of furniture, equipment, and information and communications systems with greater flexibility, as organizational structure and business models change over time. Sustainable Building The SKT will adopt various environmentally-responsible design and equipment, such as the skylighted atrium and solar panels, toward an eco- and employee-friendly facility. In response to increasing demand to prepare for large-scale earthquake, the base isolation structure will keep R&D divisions' information and machines safe. Overview of SKT Address 2970 Ishikawa-Machi, Hachioji-Shi, Tokyo Building Area Approximately 6,300 square meters Total Floor Space Approximately 40,000 square meters Floors Seven floors Design and Construction Takenaka Corporation Construction Start April 2013 Completion April 2014 Capacity Approximately 1,500 people (Approximately 3,200 people in Tokyo Site, subject to change) Under the Communication Message “Giving Shape to Ideas,” Konica Minolta aims to create new growth opportunities by accurately identifying the changing needs of society and responding to them with the technologies it developed over the years. Going forward, Konica Minolta will continue improving quality of and revitalizing its R&D functions as the most powerful sources for future growth, fostering advanced technologies and problem-solving skills to contribute to the progress of society to a better stage and creating “new value.” For additional information about Konica Minolta's R&D, please visit: http://www.konicaminolta.com/about/research/

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109 Issue May 2013

OEM UPDATE

Fuji Xerox earns the prestigious service capability & performance standards certification

Fuji Xerox Asia Pacific Recognized for Delivering Top Quality Support SINGAPORE, March 26, 2013 -Fuji Xerox Asia Pacific Pte Ltd today announced it had received in March, the prestigious Service Capability & Performance certification (SCP), for both Support and eService Standards. SCP is a mark of service excellence and defines international best practise by quantifying the effectiveness of an organisation’s technical and online support. The certification was achieved after an extensive audit of Fuji Xerox’s Technical Support Centres in Sydney and Seoul. The audit also covered the Printer Support Centre in Kuala Lumpur and the Online Support Centre in Sydney. Based on a stringent set of requirements, the certification examines 12 major criteria, featuring 100 nested elements. These include: Planning and Strategy, Quality Management, Tools and Technologies, Service Delivery, Financial Management and a host of Employee Development elements. For the online support criteria, Ease of Navigation, Content Localisation, Diagnostics, Quality Management and Security, among others, were audited. In particular, Fuji Xerox Asia Pacific were cited for excellence in translating local content, ease of navigation, strategic planning and evolving flexible support while still delivering a consistently superior experience. Developed by Service Strategies Corporation and a consortium of leading technology companies, the globally recognized SCP Standards are designed to improve the quality and effectiveness of technical service and support. It requires organisations to apply those standards to their daily operations. “By passing the rigorous requirements necessary to achieve SCP certification, Fuji Xerox has made it clear they are committed to delivering world-class support and service to their customers,” said Derek Nash, SCP auditor. “During the SCP audit, Fuji Xerox demonstrated a clear commitment to customer satisfaction and continuous improvement.” “Achieving SCP Support re-certification has been a key milestone in the continued evolution of our regional Fuji Xerox eSupport strategy,” said Justin Russell, manager, Technical Support Centres. “The dedication and commitment to delivering exceptional quality technical support to our customers, across 11 countries within the region, has been demonstrated by this achievement. The comprehensive criteria defined within the standards are very much aligned to our divisional values. Our vision of Customer First and Continuous Improvement drive our efforts to set the benchmarks in technical support in our industry.” In order to stay current with evolving industry trends, the 200 leading technology companies that hold the certification must undergo annual re-certification with Service Strategies. Fuji Xerox Asia Pacific recertified in 2013 with an improved score on the original assessment – which highlights an organisation not simply staying with world’s best support practise, but leading it. Source: http://www.fujixerox.co.th

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109 Issue May 2013

MPS AND MOBILE PRINT

Document Industry Financial Performance Reflects Real Cost of MPS Note: This is a blog post by Zac Butcher of InfoTrends At the end of Q1 each year we review the performance of the main players in the document imaging industry. Unfortunately, not all vendors provide clear and transparent financial information for their document business so a few companies are always excluded. The table below shows the operating profits of 10 vendors’ imaging and printing divisions over the last three years. All information has been extracted from publicly available sources and converted to a calendar year view to provide a like-for-like comparison. Therefore, the figures may not correspond exactly with vendor quoted numbers for their own financial years.* Operating profits down, no mention of MPS The 2010 to 2012 operating profit trend is clearly down, across the board. The explanations that accompany publication of performance data have not yet started to recognise the impact of managed print services (MPS). Imaging and Printing Operating Profits, 2010 to 2012*

Economy, technology shift and natural disasters dominate the narrative Over the last couple of years a subtle change in the talk tracks accompanying earnings calls, annual reports, and company statements has been observed. The genesis of much of the current narrative remains the financial crisis of 2008 and the economic backdrop that has persisted ever since. Yet as time has passed, the technology shift taking place is starting to figure more prominently in the explanations around challenging trading conditions and resulting performance. All this is perfectly plausible. The economic downturn led to fewer people in employment, lower levels of demand, and fewer business transactions, all of which naturally result in fewer pages printed and fewer devices sold. The impact of changing technology is also driving a further reduction in pages printed and devices sold. When dealing with operating profit the conversation is naturally a little more complex, and the impact of the Japanese earthquake, floods in Thailand, and a persistently strong Yen also feature regularly in the performance dialogue. In contrast, the impact of MPS does not feature in these discussions.

was perfectly aligned with the customer need/desire to reduce costs. As a result, the MPS bandwagon thundered through the industry with an MPS label attached to anything vaguely MPS-like. At the micro level MPS logic is impeccable. Instead of supplying a percentage of devices to a customer and enjoying a percentage of the total pages printed, vendors supply all the devices and benefit from all the pages printed. The customer benefits from cost savings achieved by reducing total devices and total pages printed. It seems like a classic win-win situation. There appears to be no downside— that is, until you look at the macro level. While MPS may show a net gain for the winning supplier in each account, it is of course a net loss in devices and pages. When the impact is scaled-up to an industry level the result is significant. Assuming all things remain relatively equal among vendors, MPS is in danger of being a race to the bottom that nobody can win. Real cost of MPS comes to light I believe that the real cost of MPS is being reflected in the operating profit figures in the table above (along with all the topics vendors are discussing). As MPS has snowballed, the customer has become more focused than ever about the total cost of their business printing. This has obvious benefits for the customer, but a cost reduction for the customer base is a revenue reduction for the industry. At a time when the economy and technology have reduced print volumes and driven aggressive price competition, the industry has escalated the situation further with MPS and added to revenue and margin pressures. While I don’t believe there was an alternative path available it wouldn’t matter if there had been, the die has long since been cast. We are now seeing the industry address profitability levels and next I expect to see an increased number of references to the financial impact of MPS in earnings calls, annual reports, and trading statements. For more information, please visit Vendor Financial Analysis: Calendar Years 2010 to 2012. * For the companies that report financial results on a calendar year basis (i.e., Canon, Lexmark, Xerox), InfoTrends used figures from a combination of annual reports and/or consolidated Q1-Q4 results. For the companies that report financial results on an April 1-March 31 basis (i.e., Brother, Epson, Konica Minolta, Kyocera, Oki, and Ricoh), InfoTrends extracted figures from a combination of Q4 results and consolidated Q1-Q3 results. Because HP quarters do not align with the other vendors or calendar years, InfoTrends reviewed February 1, 2010 to January 31, 2013 performance (the closest substitute for calendar years 2010 to 2012). This involved extracting figures from multiple quarterly results.

MPS takes off during recession A detectable change in customer sentiment occurred in the aftermath of the 2008 downturn. A new cost-conscious mind-set began to take hold, and the MPS promise of reducing customer print expenditure

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OEM UPDATE

109 Issue May 2013

WIDE FORMAT PRINTING

Epson Awarded Two Wide-Format Imaging 2013 Top Product Awards Epson SureColor S70670 and Exhibition Canvas Natural Recognized as Breakthrough Products LAS VEGAS, April 4, 2013 Epson America announced it has received two Wide-Format Imaging Readers' Choice Top Product Awards. The Epson® SureColor® S70670 64-inch solvent printer was recognized in the Output Devices: Solvent Printer (24 inches +) category and Exhibition Canvas Natural Signature Worthy® paper was recognized in the Media: Fine Art category. (Logo: http://photos.prnewswire.com/ prnh/20121130/LA21891LOGO) "These awards recognize products that are doing the most for a print service provider's bottom line," said Denise Gustavson, editor, Wide-Format Imaging. "The SureColor S70670 64-inc h sol vent pr inter and Exhibition Canvas Natural papers represent two products announced this year that are making waves in the industry." The W ide-Format Imaging Readers' Choice Top Products Awards recognize breakthrough products that have caused the most excitement in the industry and have been a valuable asset to wide- and grandformat businesses over the last year. Epson will be presented with the awards during the ISA International Sign Expo, April 4-6,

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2013 in Las Vegas. "The SureColor S70670 and the Exhibition Canvas Natural papers offer advanced image quality that helps bring images to life, and we are honored to be receiving these awards from Wide-Format Imaging," said Mark Radogna, group product manager, Professional Imaging, Epson America, Inc. "We are thrilled to not only be recognized by the printing community, but also to see what companies across the country are creating with these products." About the SureColor S70670 The Epson SureColor S70670 incorporates Epson's latest technological breakthroughs to bring previously unseen levels of quality and performance to the signage, vehicle graphics and fine art markets. The 64-inch SureColor S70670 utilizes Epson's dual array Epson MicroPiezo® TFP® print head to deliver extremely small droplet sizes and four times the nozzles of Epson's previous solvent printer for fast print speeds. The S70670 uses Epson UltraChrome® GSX ink, delivering up to ten colors (a technology first for solvent printers), including an optional White and Silver Metallic and a

first ever standard Light Black for improved grayscale and reduced metamerism. About Exhibition Canvas Natural Exhibition Canvas Natural papers are the most recent additions to Epson's Signature Worthy collection. Designed with input from leading galleries, photographers, artists, fine art reproduction houses, and print-forpay businesses, Exhibition Canvas Natural delivers gallery-quality prints with industryleading Dmax and color gamut without employing optical brightening agents (OBAs). Exhibition Canvas Natural is available in a Gloss, Satin and Matte finish and features an OBA-free coating that maintains a bright white point for saturated colors, rich blacks and excellent shadow detail. All three Exhibition Canvas Natural are available in roll widths of 13, 17, 24, 44, 60-inches and 17" x 22" cut sheets. For additional information, visit www.proimaging.epson.com. Source: http://www.stockhouse.com

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109 Issue May 2013

CARTRIDGE PRINTING THEORY By Mike Josiah, Technical Director of UniNet Imaging

Mike Josiah Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certif ication committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. Over the years we have compiled quite a bit of information on cartridge printing theory from a number of sources, such as OEM service manuals, patents, and OEM training manuals to name a few. Much of this has been included in various cartridge articles, but much was also left out, or never written about at all. While knowing cartridge theory is not really necessary to remanufacture a cartridge, it is really helpful when trying to troubleshoot a problem. The ability to troubleshoot a cartridge that is new to your production line fast and correctly is, as the saying goes, “priceless.” WE HAVE BROKEN DOWN THE VARIOUS CARTRIDGE TYPES INTO SIX SEPARATE CATEGORIES 1. Magnetic Toner (HP LaserJet monochrome) 2. Non-Magnetic Toner (Lexmark & Samsung monochrome) 3. Non-Magnetic Single-Pass Color Toner (HP Color LaserJet 4600) 4. Non-Magnetic Carousel Color Toner (HP Color LaserJet 1500/2500) 5. Brother HL-1240 Toner (Brother HL-1240) 6. Dual-Component Systems (Sharp analog copiers) Some of the sections are specific to a single cartridge, and some are very broad. In either case, the information will hopefully help the next time you have a problem you may not have seen before. While technology is improving cartridge components and their printers at a very fast rate, the basis that they work on has changed very little. The biggest change I have seen was when HP and Canon moved from corona wires, to charge rollers. Other than that, toner particle size has gotten smaller, melt points are lower, the charges needed are less, and of course chips have been added but the cartridges all basically work the same as they did when their basic style was first released. While it is impossible to see what will happen in the future, from the patents I have seen, this trend will continue for a while longer.

image on the drum. In most cartridges, the OPC drum makes approximately three revolutions for each 11-inch printed page. The third stage (developing stage) is where the toner image is developed on the drum by the developing section (or supply chamber), which contains the toner particles. The toner is held to the magnetic roller sleeve by the stationary magnet inside the sleeve, and a DC bias voltage supplied by the high-voltage power supply. This DC bias voltage is controlled by the printer’s intensity setting, and causes either more or less toner to be attracted to the drum. This in turn will either increase or decrease the print density. Both the primary charge roller and magnetic roller DC bias voltages are controlled by the printer’s intensity setting. The amount of toner on the magnetic roller sleeve is controlled by the rubber doctor blade, which uses pressure to keep the amount of toner on the magnetic roller sleeve constant. This blade also causes a static charge to build up on the toner, which helps keep the coating of toner even, and allows easy transfer to the OPC drum. At the same time an AC signal is also placed on the magnetic roller sleeve. This signal decreases the attraction of the toner to the Magnetic Roller sleeve, and increases the repelling action of toner against the areas of the drum that was not exposed to the laser beam. This AC potential improves the density, and contrast of the toner on the printed page. As the laser exposed areas of the OPC drum approach the magnetic roller, the toner particles are attracted to the drums surface due to the opposite voltage potentials of the toner, and laser exposed surface of the OPC drum. HP 4100 CARTRIDGE DIAGRAM

1. MAGNETIC TONER (HP LASERJET MONOCHROME) The magnetic toner cartridge printing process is best explained as a series of steps or stages. In the first stage, the primary charge roller (PCR) places a uniform negative DC bias voltage on the OPC drum surface. The amount of the negative DC bias placed on the drum is controlled by the printer’s intensity setting. This process is called conditioning. In the second stage (also called the imaging section), the laser beam is fired onto a rotating mirror (called the scanner). As the mirror rotates, the beam reflects into a set of focusing lenses. The beam then strikes the OPC’s surface, leaving a latent electrostatic

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109 Issue May 2013

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109 Issue May 2013 Continued

In the fourth stage (transfer stage), the toner image is then transferred to the paper as it passes below the drum by the transfer charge roller, which places a positive charge on the back of the paper. This positive charge causes the negatively charged toner on the drum’s surface to be attracted to the page. The small diameter of the drum, combined with the stiffness of the paper causes the paper to peel away from the drum. In the fifth stage (separation stage), the paper separates from the drum. The static charge eliminator weakens the attractive forces between the negatively charged drum surface, and the positively charged paper. This prevents toner dropouts onto the paper at low temperatures and humidity and also prevents paper from wrapping around the drum. In the sixth stage (fusing stage), the image is then fused on to the paper by the fuser assembly, which is comprised of the upper and lower fuser rollers. The paper passes between a heated upper fusing element and a soft lower rubber roller that presses the page up into the upper roller. The upper heated element then melts the toner into the paper. The upper roller can be either a hard Tefloncoated heated roller with a halogen lamp inside, or a Teflon sleeve with a ceramic heating element inside. The newer machines all have the ceramic heaters because they use less energy, and are instant-on which allows faster printing. In the seventh stage (drum cleaning stage), the OPC drum is cleaned. On average, approximately 95% of the toner is transferred to the paper during the print cycle. As the drum rotates during printing, the remaining 5% of the toner that is on the OPC drum is cleaned off the drum by the wiper blade. It is then guided into the waste chamber by the recovery blade, and stored in the waste chamber. Once the print cycle has been completed, the primary charge roller will then place an AC voltage across the drum surface that erases any residual charges left on the drum surface. The OPC drum is now ready to be conditioned by the primary charge roller using the negative DC bias voltage, and start the print cycle again. In older systems, the PCR and transfer roller are replaced by a primary corona wire, and a transfer corona wire. These wires do the same job, but demand much more power to do it. The advantages of the primary charge roller systems are that they operate at a lower voltage than the old style corona wire, do not generate ozone, and replace the erase lamps that were present in the older style laser printers. MAGNETIC TONER STYLE CARTRIDGE COMPONENTS Magnetic Toner: A combination of carbon, powdered iron, and other additives, which control the flow and charge of the toner. Magnetic toner is used in all HP/Canon laser printers. Magnetic Roller: This is the most important component for producing solid print density. As the magnetic roller rotates, it attracts toner to it by a permanent magnetic axle, which is fitted inside the sleeve, and electrical signals from the high-voltage power supply in the printer. Doctor Blade: Physically regulates the amount of toner on the magnetic roller by using pressure from its silicon rubber blade rubbing against the magnetic roller sleeve. This friction also helps statically charge the toner so that an even layer of toner is on the magnetic roller sleeve. Primary Charge Roller: The primary charge roller (PCR) has

two functions. The first is to apply a DC signal to the surface of the drum so that the laser from the printer can write to it. The second is where an AC signal is applied to the drum to help erase any residual charges left on the drum surface after printing. Drum: Drums used in disposable cartridges are OPC or “organic photoconductors” that refer to the type of chemicals used to coat the aluminum tube that is the drum base. All drums are light sensitive. There are normally three different layers of chemicals used to make the drum. The first is an insulator, the second is the reactive layer that reacts to light, and the third is a protective layer. It is this protective layer that determines how long a drum will last. Wiper Blade: The rubber edge of a wiper blade cleans the drum of any toner that was not transferred to the paper. The blade rides directly on the drum, and is one of the main causes of drum wear. Recovery Blade: The recovery blade is a very thin mylar blade that guides toner that was wiped off the drum by the wiper blade into the waste chamber. If this blade were not present, or damaged, toner would drop from the cartridge onto the printed pages. Waste Chamber: Collects and holds all the waste toner. It also usually contains the drum, PCR, recovery blade and wiper blade. Supply Chamber: Contains all the new unused toner, the magnetic roller assembly and the doctor blade. 2. NON-MAGNETIC TONER (LEXMARK & SAMSUNG MONOCHROME) The non-magnetic toner cartridge printing process is best explained as a series of steps or stages. The first stage in the printing process is the conditioning stage. The primary charge roller places a uniform negative DC voltage on the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printer’s intensity setting. In the second stage (also called the imaging section), the laser beam is fired onto a rotating mirror (called the scanner). As the mirror rotates, the beam is reflected into a set of focusing lens. The beam then strikes the OPC’s surface, leaving a latent electrostatic image on the drum. In most cartridges, the OPC drum makes approximately three revolutions for each 11-inch page. The third stage (developing stage) is where the toner is developed on the drum by the developing section (or supply chamber), which contains the toner particles. The toner is held to the developer roller by a DC voltage supplied by the high-voltage power supply. This voltage is controlled by the printer’s intensity setting, and causes either more or less toner to be attracted by the developer roller. This in turn will either increase or decrease the print density. The toner is first fed to the developer roller by the feed mechanism, which is usually an open-cell foam roller. The amount of toner on the developer roller is controlled by the metal doctor blade, which uses pressure to keep the amount of toner on the roller constant. As the laser exposed areas of the OPC drum approach the developer roller, the toner particles are attracted to the drum’s surface due to the opposite voltage potentials of the toner, and laser-exposed areas of the OPC drum. This image is then transferred to the paper as it passes below the drum by the transfer charge roller, which places a positive charge on the back of the paper. This positive charge causes the negatively charged toner on the drum’s surface to be attracted to the page. The small diameter of the drum, combined with the stiffness of the paper

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109 Issue May 2013 causes the paper to peel away from the drum. The static charge eliminator weakens the attractive forces between the negatively charged drum surface and the positively charged paper. Without this help, thin paper may wrap itself around the drum. The image is then fused on to the paper by the fuser assembly, which is comprised of the upper and lower fuser rollers. The lower rubber roller presses the page up into the upper roller, which then melts the toner into the paper. The upper roller is a hard Teflon-coated heated roller, which is kept clean by a felt wand. The fourth stage is where the OPC drum is cleaned. On average, approximately 90% of the toner is transferred to the paper during the print cycle. The remaining 10% remains on the OPC drum that is cleaned off by the wiper blade, guided into the waste chamber by the recovery blade and stored into the waste chamber. The final stage is completed by the primary charge roller. This roller now places an AC signal across the OPC drum surface, which will erase any residual charges left on the OPC drum surface. The OPC drum is now ready to be conditioned by the PCR’s DC signal and start the printing process all over again. OPTRA S CARTRIDGE DIAGRAM

(theory_02.jpg) NON-MAGNETIC TONER STYLE CARTRIDGE COMPONENTS Non-Magnetic Toner: Used in non-magnetic single-component systems. Either very small amounts or none at all of powdered iron are used in these toners. Most Lexmark printers use non-magnetic toner systems. The advantage of non-magnetic toner is yield. 500g of non-magnetic toner can yield as much as 20,000 pages, where 500g of magnetic toner will yield at most 10,000 pages. Developer Roller: The developer roller consists of a metal shaft with molded rubber around it and a conductive sleeve on the outside. Toner is attracted to the roller by electrical signals from the high-voltage power supply in the printer. No magnets or anything else is used to attract the toner. Doctor Blade: Physically regulates the amount of toner on the developer roller by using pressure from its metal blade rubbing against the developer roller surface. This friction also helps statically charge the toner so that an even layer of toner is on the magnetic roller sleeve. Non-magnetic toner cartridges will almost always have a metal doctor blade. Primary Charge Roller: The primary charge roller (PCR) has two functions. The first is to apply a DC signal to the surface of the

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drum so that the laser from the printer can write to it. The second is where an AC signal is applied to the drum to help erase any residual charges left on the drum surface after printing. For many non-magnetic cartridge machines, the PCR is actually installed in the printer, not the cartridge. Drum: Drums used in disposable cartridges are OPC or “organic photoconductors” that refer to the type of chemicals used to coat the aluminum tube that is the drum base. All drums are light sensitive. There are normally three different layers of chemicals used to make the drum. The first is an insulator, the second is the reactive layer that reacts to light, and the third is a protective layer. It is this protective layer that determines how long a drum will last. 3. NON-MAGNETIC SINGLE-PASS COLOR TONER (HP COLOR LASERJET 4600) Single-pass color printing is where the paper runs by each color cartridge one time, and the cartridges are all lined up in a row. This is a much faster and more accurate system as opposed to a carousel style system. It also tends to be used only in the more expensive machines. The single-pass color toner cartridge printing process is best explained as a series of stages or steps. The first stage in the printing process is the primary exposure stage. Light from the primary exposure LED (which is located inside the cartridge), strikes the drum. This eliminates any residual charges on the drum surface, and ensures a consistent charge density. In the second stage, the primary charge roller (PCR) places a uniform negative DC voltage on the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printer’s intensity setting. In the third stage, the laser beam is fired onto a rotating mirror (called the scanner). As the mirror rotates, the beam is reflected into a set of focusing lenses. The beam then strikes the drums surface, neutralizing the negative charge and leaving a latent electrostatic image on the drum. The areas where the laser did not strike the drum will retain the negative charge. Each color cartridge has its own laser and scanner units. The fourth stage (developing stage) is where the toner is developed on the drum by the developing section (or supply chamber), which contains the toner particles. The development stage is actually made up of two steps: toner charging and the actual development. In the toner charging stage, the toner-stirring blade turns inside the hopper. As it turns, friction causes a negative potential to develop on the toner. In addition, a toner-charging roller also places a negative voltage on the toner. These two charges ensure a uniform charge on the toner. Once the toner is properly charged, the toner will coat the developer roller. The toner will also be held onto the developer roller by another negative DC bias voltage. This voltage is controlled by the printer’s intensity setting, and causes either more or less toner to be attracted by the developer roller. This in turn will either increase or decrease the print density. The toner is first fed to the developer roller by the feed mechanism, which in this case is an open-cell foam roller. The amount of toner on the developer roller is controlled by the doctor blade, which uses pressure to keep the amount of toner on the roller constant. As the laser exposed areas of the OPC drum approach the developer roller, the toner particles are attracted to the drum’s surface due to the opposite voltage potentials of the toner, and laser-exposed areas of the OPC drum.

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109 Issue May 2013 Continued

The fifth stage is the transfer block. This is where there are some large differences from monochrome printers. The first step in the transfer block is where the attaching roller places a positive charge on the paper. The attaching roller sits just after the paper pickup roller. The attaching roller also pushes the paper up against the electrostatic transfer/transport belt or ETB. A positive DC bias voltage is placed on the transfer-charging roller, which is located directly opposite the OPC drum, and on the backside of the ETB. Each toner cartridge has a separate transfer-charging roller. As the ETB passes the transfer-charging roller, the positive charge is picked up, and draws the negatively charged toner off the drum onto the paper. This process is repeated for each color cartridge. As the toner piles onto the paper, the positive charge on the paper weakens as the paper runs through each cartridge. For this reason, the charge is increased on the transfer-charging roller for each successive color. The paper separates from the ETB belt as the belt reaches the top of its path and turns back down to start the process again. In the sixth stage, the image is then fused onto the paper by the fuser assembly. The fuser assembly is comprised of the upper heating assembly and lower pressure roller. The lower pressure roller presses the page up into the upper heating assembly, which then melts the toner into the paper. The upper heating assembly consists of a flexible sleeve with an induction-type heating coil inside. This type of fuser affords instant-on fusing with little to no wait time, and low power consumption. The final stages are where the ETB belt and drum are cleaned... ETB CLEANING

is toner with both a negative potential, as well as toner with a positive potential left on the ETB. This is why both voltages are needed. Since the developer roller is always in contact with the OPC drum, precautions are needed in order to make sure that the toner supply chambers are not contaminated with old toner. During ETB cleaning as well as pure monochrome printing, the developer roller should not be in contact with the drum. To accomplish this, the bottom half of the cartridge has been designed to pivot so that the developer roller is moved away from the drum. A small block is located under the back edge of each cartridge that pushes up to disengage the developer roller. OPC DRUM CLEANING The drum is cleaned after the image is transferred to the paper by the wiper blade. This part is fairly standard; the wiper blade scrapes the toner off the drum, and the recovery blade guides it into the waste chamber. The waste toner is then moved to the back of the waste chamber by the waste toner transfer plate. The difference here is that other rollers need to be cleaned as well. During normal printing, toner will stick to the PCR and the toner-charging roller. Negative DC bias voltages are applied in varying values to both rollers so that the toner moves from the rollers onto the drum, where the wiper blade will remove it. The PCR and toner charging roller cleaning process occurs whenever the printer is turned on, when the printerâ&#x20AC;&#x2122;s covers are closed, at the start of a print job, and after a specific number of pages. PRINTER CALIBRATION At the start of all this is the calibration cycle. The printer will calibrate itself whenever the printer is turned on, when a new toner cartridge is installed, after eight hours of run time, and at specific page intervals. Calibration consists of a solid block and halftone of each color being printed to the ETB. As the printed areas get to the top of the belt, a sensor will detect them, measure the density, and adjust the printer accordingly. There are also physical calibrations of the gear train, and various rollers. COLOR NON-MAGNETIC TONER STYLE CARTRIDGE COMPONENTS

(theory_03.jpg) The ETB belt is cleaned whenever the printer is turned on, when the printerâ&#x20AC;&#x2122;s covers are closed, at the start of a print job, and after a specific number of pages. Both positive and negative bias voltages are applied to the transfer charge rollers. These voltages repel any residual toner off the ETB and onto the OPC drum where it is cleaned off by the wiper blade. After a print cycle, there

Non-Magnetic Color Toner: Used in all the newer HP Color Systems. Unlike traditional pulverized toner, these color toners are polymerized toner or chemically grown. Polymerized toners have extremely uniform round particles that cause less wear, and allow for a more accurate color calibration. Either very small amounts or none at all of powdered iron are used in these toners. Developer Roller: The developer roller consists of a metal shaft with molded rubber around it, and a conductive sleeve on the outside. Toner is attracted to the roller by electrical signals from the high-voltage power supply in the printer. No magnets or anything else is used to attract the toner. Toner Charge Roller: The toner charge roller actually imparts a charge into the toner as it is fed from the feed roller to the developer roller. This extra charge ensures a more uniform charge on the developer roller, giving more accurate color prints. Doctor Blade: Physically regulates the amount of toner on the developer roller by using pressure from its metal blade rubbing against the developer roller surface. This friction also helps statically charge the toner so that an even layer of toner is on the

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109 Issue May 2013 magnetic roller sleeve. Color toner cartridges will almost always have a metal doctor blade. Primary Charge Roller: The primary charge roller (PCR) has two functions. The first is to apply a DC signal to the surface of the drum so that the laser from the printer can write to it. The second is where an AC signal is applied to the drum to help erase any residual charges left on the drum surface after printing. Drum: Drums used in disposable cartridges are OPC or “organic photoconductors” that refer to the type of chemicals used to coat the aluminum tube that is the drum base. All drums are light sensitive. There are normally three different layers of chemicals used to make the drum. The first is an insulator, the second is the reactive layer that reacts to light, and the third is a protective layer. It is this protective layer that determines how long a drum will last. Wiper Blade: The rubber edge of a wiper blade cleans the drum of any toner that was not transferred to the paper. The blade rides directly on the drum, and is one of the main causes of drum wear. Recovery Blade: The recovery blade is a very thin mylar blade that guides toner that was wiped off the drum by the wiper blade into the waste chamber. If this blade were not present, or damaged, toner would drop from the cartridge onto the printed pages. Waste Chamber: Collects and holds all the waste toner. It also usually contains the drum, PCR, recovery blade and wiper blade. In the case of the HP 4600 it also contains the primary exposure LED bar. Supply Chamber: Contains all the new unused toner, developer roller assembly, toner-charge roller, and doctor blade.

(theory_05.jpg) Probably one of the main reasons for this is that the single-pass systems have a separate laser-scanner unit and all the associated circuitry for each color cartridge. The carousel system has one for all of them. While this system is not as complicated as a singlepass, there is still quite a bit going on that has to happen in a very precise way. The carousel holds all four cartridges and rotates, as each cartridge is needed. As technology improves, this type of system tends to be used in the less expensive machines. The HP CLJ 1500/2500 system is similar to the HP CLJ 4500, but much more advanced.

HP COLOR LASERJET 4600 CARTRIDGE DIAGRAM

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(theory_04.jpg) 4. NON-MAGNETIC CAROUSEL COLOR TONER (HP COLOR LASERJET 1500/2500) Another type of color printing engine other than the single-pass type (HP CLJ 4600) is the carousel type. The carousel system is much less expensive to manufacture than the single-pass systems.

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The HP CLJ 2500 color printing process is best explained as a series of stages. In the first stage, the primary charge roller (PCR) places a uniform negative DC voltage on the OPC drum surface. The amount of the negative DC voltage placed on the drum is controlled by the printer’s intensity setting. In the second stage, the laser beam is fired onto a rotating mirror (called the scanner). As the mirror rotates, the beam is reflected into a set of focusing lenses. The beam then strikes the drums surface, neutralizing the negative charge and leaving a latent electrostatic image on the drum. The areas where the laser did not strike the drum will retain the negative charge. The third stage (or developing stage) is where the toner is developed on the drum by the developing section (or supply chamber), which contains the toner particles. As the toner-

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109 Issue May 2013 Continued

stirring blade turns inside the hopper it pushes the toner towards the developer roller. The friction from this process causes a negative potential to develop on the toner. The toner will start to coat the developer roller. At the same time, a negative DC bias voltage is applied to the developer roller. This voltage is controlled by the printerâ&#x20AC;&#x2122;s intensity setting, and causes either more or less toner to be attracted by the developer roller. This in turn will either increase or decrease the print density. The final amount of toner on the developer roller is controlled by the doctor blade, which uses pressure and a second DC bias voltage to keep the amount of toner on the roller constant. As the laser exposed areas of the OPC drum approach the developer roller, the toner particles are attracted to the drumâ&#x20AC;&#x2122;s surface due to the opposite voltage potentials of the toner, and laser-exposed areas of the OPC drum.

(theory_07.jpg) The fourth stage is the primary transfer stage. This is where there are some large differences from monochrome printers and even the HP 4600. The first step in the primary transfer stage is where the transfer roller places a positive charge on the backside of the transfer belt. The negatively charged toner on the drum is then transferred to the positively charged transfer belt. This process is repeated for each color. The positive DC bias voltage is increased for each successive color to make sure that all the toners stay in place on the belt. The fifth stage is the secondary transfer stage. As the paper reaches the transfer belt, it also runs by the secondary transfer

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roller. This roller places a positive charge to the paper, which causes the toner to transfer from the belt to the paper. After the transfer process is complete, another DC bias voltage is placed on the secondary transfer roller to prevent any toner from sticking to it. The paper separates from the transfer belt with the help of the static charge eliminator and the stiffness of the paper.

(theory_09.jpg) In the sixth stage, the image is then fused onto the paper by the fuser assembly. The fuser assembly is comprised of the upper heating assembly and lower pressure roller. The lower pressure roller presses the page up into the upper heating assembly, which then melts the toner into the paper. The upper heating assembly consists of a flexible sleeve with an induction-type heating coil inside. This type of fuser affords instant-on fusing with little to no wait time, and low power consumption. This sleeve also has a DC bias voltage on it to help hold the toner to the paper, and prevent it from scattering. The seventh stage is where the transfer belt is cleaned. The transfer belt is cleaned whenever the printer is turned on, when the printerâ&#x20AC;&#x2122;s covers are closed, at the start of a print job, and after

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109 Issue May 2013 a specific number of pages. The auxiliary transfer belt-cleaning roller has a positive DC bias voltage placed on it. This voltage actually keeps the toner on the transfer belt to prevent toner from falling off into the printer. At this point, another DC bias voltage is placed on the transfer belt-cleaning roller. These charges are stronger than the charge previously applied by the auxiliary transfer belt-cleaning roller, so the earlier charge now behaves like a negative charge. Another DC bias voltage is placed on the transfer belt by the transfer roller to produce a difference between the belt and OPC drum. Another DC bias voltage is placed on the OPC drum-cleaning roller. This causes the transfer of the residual toner to the drum. The final stage is the drum cleaning stage. The drum is cleaned after all the above takes place by the wiper blade. This part is fairly standard; the wiper blade scrapes the toner off the drum, and the recovery blade guides it into the waste chamber. The difference here is the movement of the waste toner to the waste toner case. The waste toner is picked up from the drum unit by an auger or waste toner screw as HP calls it. The toner moves across the waste toner transport plate to another auger, which moves it finally to the waste toner case. This waste toner case is part of the transfer belt. As you can see, the DC power supply (DC bias voltages) is extremely busy during the entire printing process. Although these machines have proved very reliable, it is possible to see where even a small deviation from this power supply can cause major issues. PRINTER CALIBRATION At the start of all this is the calibration cycle, the printer will calibrate itself whenever the printer is turned on, when a new toner or drum cartridge is installed, and at specific page intervals determined by the total number of pages printed. Calibration consists of a solid block and halftone of each color being printed to the transfer belt. As the printed areas get to the top of the belt, a sensor will detect them, measure the density, and adjust the printer accordingly. RESET CHIPS Reset chips (or “memory tags” as HP tends to refer to them as) function the same as other HP chips. They control the TONER LOW, TONER OUT, and REPLACE (COLOR) CARTRIDGE messages. Each color cartridge has a specific chip. Be careful not to mix them up. As stated earlier, the chips do not need to be replaced for the cartridge to function, but all the TONER LOW functions will be disabled if not. When a used chip is utilized, the CANCEL button must be pressed to clear it. At this point a NON-HP PRINT CARTRIDGE message will appear. This message appears for the first time only. The SUPPLIES STATUS page will print, but no cartridge information will be listed.

anything else is used to attract the toner. Toner Charge Roller: The toner charge roller actually imparts a charge into the toner as it is fed from the feed roller to the developer roller. This extra charge ensures a more uniform charge on the developer roller, giving more accurate color prints. Doctor Blade: Physically regulates the amount of toner on the developer roller by using pressure from its metal blade rubbing against the developer roller surface. This friction also helps statically charge the toner so that an even layer of toner is on the magnetic roller sleeve. Color toner cartridges will almost always have a metal doctor blade. Primary Charge Roller: The primary charge roller (PCR) has two functions. The first is to apply a DC signal to the surface of the drum so that the laser from the printer can write to it. The second is where an AC signal is applied to the drum to help erase any residual charges left on the drum surface after printing. Drum: Drums used in disposable cartridges are OPC drums or “organic photoconductors” that refer to the type of chemicals used to coat the aluminum tube that is the drum base. All drums are light sensitive. There are normally three different layers of chemicals used to make the drum. The first is an insulator, the second is the reactive layer that reacts to light, and the third is a protective layer. It is this protective layer that determines how long a drum will last. Wiper Blade: The rubber edge of a wiper blade cleans the drum of any toner that was not transferred to the paper. The blade rides directly on the drum, and is one of the main causes of drum wear. Recovery Blade: The recovery blade is a very thin mylar blade that guides toner that was wiped off the drum by the wiper blade into the waste chamber. If this blade were not present or damaged, toner would drop from the cartridge onto the printed pages. Waste Chamber: Collects and holds all the waste toner. It also usually contains the drum, PCR, recovery blade and wiper blade. In the case of the HP 4600 it also contains the primary exposure LED bar. Supply Chamber: Contains all the new unused toner, the developer roller assembly, toner charge roller, and the doctor blade. BROTHER HL-1240 CARTRIDGE DIAGRAM

NON-MAGNETIC CAROUSEL COLOR TONER COMPONENTS Non-Magnetic Color Toner: Used in all the newer HP Color systems. Unlike traditional pulverized toner, these color toners are polymerized toner or chemically grown. Polymerized toners have extremely uniform round particles that cause less wear, and allow for a more accurate color calibration. Either very small amounts or none at all of powdered iron are used in these toners. Developer Roller: The developer roller consists of a metal shaft with molded rubber around it, and a conductive sleeve on the outside. Toner is attracted to the roller by electrical signals from the high-voltage power supply in the printer. No magnets or

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(theory_11.jpg) 5. BROTHER HL-1240 TONER This section is based on the Brother TN-460 (TN-6600), but

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109 Issue May 2013 Continued

also covers the TN-350 (TN-2000), TN-360 (TN-2120, TN2150), TN-560 (TN-7600), TN-570 (TN-3060), TN-670 (TN4100), TN-750 (TN-5500), TN-580 (TN-3160/TN-3185) and their associated drum cartridges. The Brother toner is nonmagnetic, but the operating principles are so unique, we feel it deserves a special section here. Because of the uniqueness of these cartridges, we have also included general troubleshooting tips. Please note that while the theory for all the above cartridges is basically the same, the toners are not. In fact the toner used from one cartridge model to the next can be very different. Always check to make sure you have the proper toner for your cartridge. This cartridge system is unique in a number of ways; the waste toner from the drum cartridge is recycled back into the toner supply chamber, the drum cartridge uses a cleaning felt (or brush) instead of a wiper blade or roller, and it also has both a primary corona wire and transfer roller. This is the first cartridge we have seen with both a wire and a roller for charging/transferring. The primary corona wire has a built in cleaner that should be on the left side of the cartridge when not in use (the home position for the cleaner). This engine is also unique in the sense that the developer roller in the toner cartridge actually touches the drum. There is no air gap as in other cartridges. In other words, this engine does not use what is commonly known as "jumping technology" to transfer the image from the developer roller to the drum. This unusual fact doesn't change how the cartridge is recycled, but can lead to some interesting problems if BOTH the toner and OPC cartridges are not cleaned properly. If you are to do these cartridges successfully, throw out any pre-conceived notions you may have based on other cartridges, and read the following carefully. The diagram above will also help show how these cartridges work. When an “empty” cartridge is returned for remanufacturing, the remaining toner (80g or so) must be completely removed from the supply chamber before adding new toner. Failure to do this will cause backgrounding. In addition to contaminating the toner cartridge, this will also contaminate the cleaning section of the drum cartridge, which in turn will contaminate the toner cartridge again (a vicious cycle)! The remaining 80g of toner is actually the waste toner and a small amount of new toner combined. There is not enough new toner to work or “charge-up” left. Not cleaning this toner out completely is the largest cause of cartridge failure. The cleaning section of the drum cartridge consists of a "cleaning brush" and a recovery blade. The cleaning brush has two opposite charges placed on it during the print cycle. The first attracts any remaining toner off the drum. The second repels the toner off the brush back onto the drum where it then transfers back into the toner cartridge. This is all done in a timing sequence that does not interfere with the printing process. If the cleaning brush becomes contaminated with bad toner that will not accept the proper charge, the brush will not be able to clean itself, and backgrounding will occur. It seems to be the nature of contaminated toner that it will accept most of the charge to be cleaned off the drum, but it will not accept the charge that would allow the brush to clean itself off at all. A properly working cleaning brush will at any given time have only a small amount of toner on it. Once contaminated, toner will accumulate, which will

only cause the problems to get worse. The drum cartridge does not have a waste chamber; all the waste toner is recycled back into the toner cartridge. Since the developer roller actually contacts the drum, the waste toner is transferred back into the supply of the toner cartridge. As stated above, once you print with a bad toner cartridge the drum unit will become contaminated. Even when you change out the toner with a good properly recycled or new OEM cartridge, the drum unit will transfer some of the bad toner back into the good toner cartridge, which will again cause backgrounding. Both cartridges will be contaminated again. Basically, once you have backgrounding, both cartridges need to be cleaned out. The remaining 80g or so of "toner" in the toner cartridge is just below the bare minimum that can maintain the proper charge level. When the change toner light comes on, the toner will not charge up to the proper level and will cause the backgrounding. As the toner cartridge reaches the end of its useful life, the printer senses the low charge level in the toner supply and will try to keep the charge level up. This constant charging keeps an almost "empty" cartridge from backgrounding. Once the printer cannot get the remaining toner up to the minimum charge, the change toner light comes on. The cartridge at this point will still be printing properly. If you were to take that same cartridge out of the machine for a few days, and then put it back in the printer with out doing anything to it, the cartridge will background. This will happen because the charge level that the printer was trying so hard to keep up has dissipated out and the materials left can no longer accept a proper charge. WHAT DOES THIS ALL MEAN? 1. Make sure that your cartridge technicians thoroughly clean out the supply chamber of the toner cartridge. Dry and clean compressed air is the best method. 2. In the event that they forget, and you have a backgrounding cartridge. The toner must be completely cleaned out again (do not use the toner over), and new fresh toner must be installed. At this point, the drum unit has to be taken apart and cleaned out with emphasis on the cleaning brush area. This is a very simple process but very necessary once contaminated. 3. Only fully tested, dedicated chemicals should be used to clean the developer roller in these cartridges. The blue-white film that builds up on the roller should be removed for proper printing. Never use anything except a dedicated fully tested brother developer roller cleaner. Other chemicals may seem like they cleaned the roller, but will cause a chemical reaction that may not happen right away and can potentially cause damage to the cartridge/machine when used. 4. When rebuilding the drum unit, alcohol can be used to clean the drum, but no other chemicals anywhere else. This is especially true of the cleaning brush. This brush has a conductive coating on it that will be removed if any solvents get on it. Once the conductive coating is gone, the cartridge is useless. CARTRIDGE TROUBLESHOOTING Backgrounding (Toner & Drum Cartridge): By far the most common problem with these cartridges. There are three common causes: the first is contaminated toner. If the old toner in the toner

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109 Issue May 2013 cartridge was not fully cleaned out, a shaded background will result usually over the entire page. Can also be caused by a contaminated cleaning brush in the drum cartridge, which is directly related to a bad toner cartridge. If the developer roller in the toner cartridge is worn, it will tend to pull too much toner, and backgrounding will result. This normally happens only on cartridges that have been recycled a few times. A normal roller will have a somewhat mottled look, and the texture should be smooth. If the roller has lines, small cracks, or just doesn’t look right, don’t use it. Another backgrounding issue can result from the toner being used. Not all aftermarket toners will work together. This is because there is always a small amount of toner left on the drum cartridge cleaning brush. Most aftermarket toners will work over the OEM, but not all will work over another aftermarket toner. If your cartridges work in house but background out in the field, it can be that the drum unit has failed, or that another aftermarket toner was used previous to yours. Check with your vendor to make sure that your toner will work on top of another (all) aftermarket brand(s). Clicking (Toner Cartridge): On the left side of the cartridge there is a series of gears with very fine teeth. If any toner gets on these teeth during the cleaning process, and is not cleaned off, the toner can cause a tooth to break, and clicking will result. We have found it easy to keep one hand over the gear train when blowing the cartridge out and when filling it, that way the gears stay clean. If they do get toner on them, clean the gears and the shafts with alcohol, and lubricate with fine grease. Both the shafts and teeth need to be lubricated. Clicking gears can also result from toner not specifically designed for the TN-460 being used. If the toner particles are not uniform, the toner will not flow easily, and the mixing auger inside the toner cartridge can bind, causing a tooth to break. Vertical speckled toner pattern on right side of page (Toner Cartridge): This is a common problem. There is a small plastic clip on the right side of the developer roller that is held on only by double-sided tape. It is very common for it to fall off. In fact we have seen as much as 35% of the cores come in with out these clips. The purpose of the clip is to keep the toner from building up on the edge of the developer roller. If it is missing, the toner will build up and eventually start to fall off and cause a speckled vertical streak. The left side of the cartridge also has a clip, but it is permanent and does not fall off. New clips are available. Dark black vertical streaks (Drum Cartridge): This is normally caused by either a dirty primary corona wire, or when the blue corona wire-cleaner is not in its "home" position on the left side of the cartridge. Gray vertical streaks down side of page (Toner Cartridge): This is normally caused by a groove in the developer roller. When this happens, the roller should either be replaced with a new one or repaired and recoated. Both solutions are available. Light print (Drum Cartridge): Can be caused by a dirty or worn transfer roller. These rollers are located inside the cartridge. In our tests, they should last at least two to three cycles. Black or white horizontal lines (Toner & Drum Cartridge): Black lines normally appear when there is a build up of toner. White lines appear when there is a dead spot, or contamination of the roller. If the lines repeat every 94.1mm (approximately 3 3/4"), the drum is bad, or dirty. If they appear every 39 mm (approx. 1

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ASK THE EXPERTS 9/16"), the developer roller in the toner cartridge is bad or dirty. Solid black pages (Drum Cartridge): Bad drum ground contact, probably from the drum axle shaft to the contact gear inside the drum. Perfectly straight thin black lines down page (Drum Cartridge): Scratched drum. Black dots that repeat every 94.1mm [3 3/4"] (Drum Cartridge): Bad drum, or something is stuck to the drum surface.

(theory_12.jpg) 6. DUAL-COMPONENT SYSTEMS (SHARP ANALOG COPIERS) This section is loosely based on the Sharp Z Series of copiers. Dual-component machines are usually analog copiers that use an exposure lamp as a source of light. The cartridges used in this type of machine can come in two styles. One is where they have both developer and toner in a single cartridge (Z Series), and the other is where the toner is in one cartridge (or tube) and the developer is in another. In both cases the drum cartridge is separate. As this technology has been around for quite a while, there are many versions in the field. The theory however is basically the same for all. Developer is actually made up of two components: metal filings (carrier), and toner. When developer is manufactured, the correct toner is mixed with the carrier at a specific percentage. As long as everything is running correctly, developer never actually leaves the cartridge. It picks up the toner from the supply chamber, brings it out to be transferred to the drum, and returns to the developer section where it will pick up more toner and start over again. The mixture of the toner and developer is controlled by a sensor, which is normally located in the toner/developer cartridge. This sensor looks for a specific mixture. When it does not see the proper mix, it will cause the machine to cycle, and bring more toner into the developer section until it does. That is why when a new cartridge is installed in a Sharp machine, it will cycle for a while before the ready light comes on. The best explanation we have ever heard on why developer must be replaced is this: Think of a single metal filing as having the shape of a five-point star (it doesn’t, but it makes it easier to explain). When the developer is new, the points of the star are sharp and there is a considerable amount of surface area between the points for the toner to sit. As copies are run, the friction of the toner and the magnetic roller will start to wear the points down. As the points get dull, the surface area for the toner to sit in is less. This will cause light prints and if let go long enough, the toner low sensor will never see the correct mixture and will not allow the machine to go to the ready state. The Sharp Z series of machines use developer that normally lasts at most

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109 Issue May 2013 Continued

two cycles. Other machines can have developer that last longer, it depends on the toughness of the carrier. The first stage in the copy process starts when you press the start button. At that point the scanner starts to move across the glass and the exposure lamp turns on. The OPC drum gets charged from the primary corona wire, which has about 5000 VDC on it (actual charge is roughly 800VDC when it gets to the drum). The light from the exposure lamp is reflected off the paper to be copied, and is reflected through a series of mirrors and lenses (or fiber optics in some machines) to the OPC drum. In the normal copy mode, the speed of the scanner and the drum are locked together so that they move in a 1:1 ratio. As the reflected light strikes the drum, it discharges the blank (white) areas of the copy. No light was reflected from the printed areas, so these areas remain charged. The charged area is actually a mirror image of the original copy and is known as a latent image. Some call this a “write white system.” HP lasers can be considered a “write black system.” NOTE: This process is the opposite of what happens in a digital copier or laser printer. In most of those machines the image is drawn on the drum by a laser. This is the discharged part of the image. The non-printed or white areas of the image remain charged. This is also why most analog dual-component machines use a positive toner system, and lasers use a negative toner system. DUAL-COMPONENT STYLE CARTRIDGE DIAGRAM

of separation belt. This can be in the machine or on the drum cartridge. The transfer of the image to the paper is the third stage. The image is then fused on to the paper by the fuser assembly, which is comprised of the upper and lower fuser rollers. The lower rubber roller presses the page up into the upper roller, which then melts the toner into the paper. The upper roller is a hard Teflon-coated heated roller, which is kept clean by a felt wand. The roller is usually heated by a high-wattage halogen lamp. The fourth stage is where the OPC drum is cleaned. On average, approximately 90% of the toner is transferred to the paper during the print cycle. The remaining 10% remains on the OPC drum and is cleaned off the drum by the wiper blade, guided into the waste chamber by the recovery blade, and stored in the waste chamber. The Sharp Z drum cartridges do not have a waste storage area. They have a series of augers that move the waste toner away from the wiper blade, and into the waste chamber located on the toner cartridge. The final stage is completed by the erase-lamps in the machine. These lamps bathe the drum in a red light that neutralizes the residual electrical charges left on the OPC drum surface. The OPC drum is now ready to be conditioned by the primary corona wire start the printing process all over again. If one of these red lights is not functioning, you will get what looks like a bad wiper blade problem gray vertical streaks down the page. In the first stage we talked about the drum and scanner being locked in a 1:1 ratio. In reduction and enlargement modes, the speed of the scanner is changed, and the image is run through a different set of lenses to produce the desired result. DUAL-COMPONENT STYLE CARTRIDGE COMPONENTS

(theory_13.jpg) In the second stage, as the drum turns, the magnetic roller in the toner/developer cartridge is also turning. The developer has a full load of toner, which is attracted to the charged areas of the drum. The attraction is enough to draw off the toner, but not the developer. The new toner is fed to the developer section by the toner agitator, which pushes the toner up under the toner port seal and to the toner supply roller. The supply roller pushes the toner out the toner feed port, where it mixes with the developer. When the developer mixture sensor senses the proper mixture, it sends a signal to stop the agitator and supply rollers from turning. As all this is happening, the paper has been picked up, and is now coming to meet the drum. The transfer corona wire places another 5000V DC charge on the paper, and the image is transferred from the drum to the paper. The residual charge on the drum is enough to cause the paper to wrap around it, so there is usually some type

Developer: Developer is metal filings precisely mixed with toner. The developer carries the toner out to the drum and returns back to the supply section to pick up more toner. The developer never leaves the unit. It just wears out over time. Magnetic Roller: This is the most important component for producing solid print density. As the magnetic roller rotates it attracts the developer/toner mixture to it by a permanent magnetic axle, which is fitted inside the sleeve and electrical signals from the high-voltage power supply in the printer. Toner-Low Sensor: This sensor is usually located in the toner cartridge. This sensor looks for a specific mixture of toner to developer. When it does not see the proper mix, it will cause the machine to cycle, and bring more toner into the developer section until it does. That is why when a new cartridge is installed in a Sharp machine, it will cycle for a while before the READY light turns on. These sensors are easily damaged by static charges. Care should be taken if vacuuming the cartridge clean to avoid damaging this sensor. We recommend that the cartridge be emptied and blown clean with compressed air to help avoid these issues. Toner Supply Port: A damaged sensor can cause overtoning. Overtoning is too much toner on the developer, and is another way of saying “backgrounding.” A severely damaged sensor will cause the machine to continuously cycle, and never get to READY. Doctor Blade: This port is a small slot that only allows a regulated amount of toner into the developer section. Toner is fed

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109 Issue May 2013 to this port by the toner agitator roller, and the toner supply roller. When the toner low sensor detects the proper mixture of toner and developer, a signal is sent to the machine that stops the toner agitator and feed rollers from turning. The toner port seal then effectively closes off the port to prevent extra toner from falling into the developer area. Primary Corona Wire: Physically regulates the amount of toner on the magnetic roller by using a metal blade at a fixed distance from the magnetic roller sleeve. Transfer Corona Wire: The primary corona wire applies approximately a 5000V DC signal to the surface of the drum so that the reflected light from the exposure lamp can discharge the non-printed areas of the copy. The transfer corona wire applies approximately a 5000V DC signal to the surface of the paper so that the latent image on the drum is drawn to the paper as it passes underneath. This image is held on the paper by a static charge until melted into the paper by the fuser assembly. Drum: Drums used in disposable cartridges are mostly OPC drums or â&#x20AC;&#x153;organic photoconductorsâ&#x20AC;? that refer to the type of chemicals used to coat the aluminum tube that is the drum base.

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ASK THE EXPERTS All drums are light sensitive. There are normally three different layers of chemicals used to make the drum. The first is an insulator, the second is the reactive layer that reacts to light, and the third is a protective layer. It is this protective layer that determines how long a drum will last. Wiper Blade: The rubber edge of a wiper blade cleans the drum of any toner that was not transferred to the paper. The blade rides directly on the drum, and is one of the main causes of drum wear. Recovery Blade: The recovery blade is a very thin mylar blade that guides toner that was wiped off the drum by the wiper blade into the waste chamber. If this blade were not present, or damaged, toner would drop from the cartridge onto the printed pages. Waste Chamber: Collects and holds all the waste toner. It can be located in the drum cartridge, as a separate chamber on the toner/developer cartridge, or as a separate replaceable chamber in the machine. Supply Chamber: Contains the developer, all the new un-used toner, the magnetic roller assembly, miscellaneous feed rollers and the doctor blade.

企业近况 / COMPANY CLOSE-UP

2013 年 05 月总第 109 期

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2013 年 05 月总第 109 期

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Message from the Publisher 亲爱的读者朋友们，你们好！ 4 月 20 日 8 时 2 分中国四川雅安发生 7.0 级地震，顷刻间，生命凋零，家园破碎，草木含悲，借此机会，我们《亚洲再生业》（RechargeAsia）杂志全体工作人员，向所有遇难同胞致哀，愿逝者安息，愿生者坚强。在 4 月 22-24 日于上海举行的第十一届亚洲打印耗材展（ReChina Asia Expo）上，我们欣慰地看到再生耗材行业的同行们，都通过各种方式表达了他们对遇难同胞的关心慰问，其中珠海赛纳打印科技公司第一时间向地震灾区捐献 50 万元人民币善款，以支持雅安人民抗震救灾。我为我们行业拥有如此众多勇于承担社会责任的企业倍感自豪。今年的上海展与往年相比，无论是在展商规模还是展会观众数量方面，都出现了一定程度的下降。一家小型打印耗材公司的总经理与我交流时，坦白地表示他们来参展只是向外界证明“我还活着”。一句话道出了，国内众多小型公司的困境与不甘。目前，我们这个行业有些公司只是为了追求销量，不惜采取价格战，忽视了质量与创新，长远来看这样的企业必然是被淘汰的。同时，我也了解到很多有远见的厂商，都在通过推陈出新、优化转型、深度拓展等举措，积极适应行业的变化。例如，格之格、湖北鼎龙、艾派克微电子等业内知名厂商，都在努力寻求更进一步的突破。关于此次展会更详细的报道，请阅读《冬去春来，百花齐放——老牌展览会 RECHINA，4 月上海开展》（P.75 页）。伴随着数字化时代的来临，我们已切身感受到日新月异的科技发展给我们打印耗材行业带来的影响与冲击。未来行业如何发展？企业该如何应对？请阅读本期《2013 印刷行业十大发展趋势》（P.76 页）一文，相信能对企业的未来发展方向带来一些有益的启发。从今年年初到最近，我们一直有美国方面的客户在询问有关佳能硒鼓齿轮专利侵权案的最新进展，本期我们有幸邀请到了全球最大的通用耗材制造商珠海天威公司（Print-Rite ）的市场负责人，请其为我们一一解读（P.72 页《天威解读佳能硒鼓齿轮专利侵权案》）。另外，有关爱普生与纳思达之间的专利侵权案又有了最新进展，上月美国高等法院令人惊讶得拒绝了纳思达公司提交的复审令请求。有关这一判决的详尽报道，请阅读本期《美国高等法院拒绝纳思达复审令请求》（P.70 页）一文。未来几年是泰国经济发展的黄金时期，尤其是在泰国政府的政策扶持下，印刷行业蓬勃发展。为了帮助我们行业的广大客户抓住这一绝佳的历史机遇，今年我们《亚洲再生业》杂志特别联合泰国相关的行业协会、媒体、企业等合作伙伴，将于今年 8 月底在泰国曼谷举办泰国国际办公耗材展。关于本次展会及印尼展的最新参展商报名情况，请阅读本期报道《把握市场契机，开发东南亚新兴市场 ——2013 东南亚印尼展、泰国展，展位报名再创新高》（P.74 页）。最后，宣布一个好消息，为方便大家更加便捷得了解我们打印耗材行业的最新动态，我们《亚洲再生业》（RechargeAsia）杂志，现已开通微信公众平台。我们将通过微信平台，每天为您提供全球最新鲜、最全面的行业资讯，以及我们再生行业相关的展会信息。请在您的微信上搜索微信公众账号“亚洲再生业”，或直接扫描右侧二维码加入我们！解伟先亚洲再生业（RechargeAsia）中国编辑部

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专题文章 / FEATURE ARTICLES

2013 年 05 月总第 109 期

High Court Rejects Ninestar's Review Appeal

美国高等法院拒绝纳思达复审令请求来源：亚洲再生业编辑部编译 3 月，美国最高法院刚刚作出裁决，

首次销售耗尽权利所有者控制进一

版权法中的第一销售原则适用于美国之

步销售的能力，这一观点存在于版权法

Wegner 认为，考虑到 Kirtsaeng 案

外生产的产品，但令人惊讶的是，几天

和专利权法中。主要的区别是版权法中

中国际版权耗尽原则的制定，对专利权

过后美国高院表示拒绝考虑这一原则是

的第一销售原则是《版权法案》（Copyright

准则进行审核只是时间的问题。

否适用于专利法。然而，辩护律师们认

Act）中的一部分，而专利权耗尽则是在

为在未来的专利案件中，这一问题一定

司法判决中形成的普遍原则。

会被再次提到。

在 6 票赞成 3 票反对的 Kirtsaeng

要让法院来进行裁决。

他表示，“未来一定会出现更加适合复审的案件，到时预计法院会同意复审。”

高等法院驳回了打印机硒鼓制

案裁决中，法官认为转售出版商 John

纳思达在 Kirtsaeng 案判决当日，向

造商纳思达科技有限公司（Ninestar

Wiley & Sons Inc. 公司的泰语版教科书

最高法院提交了一份补充材料，认为这

Technology Co. Ltd.）的上诉，该上诉

并不构成侵权，因为海外销售已经耗尽

一裁决表明联邦巡回法院制定的标准“是

请求复查只有在美国境内的首次销售才

了 Wiley 的版权。

很明显错误的”。纳思达要求最高法院

会耗尽专利权这一标准。联邦巡回法院

纳思达案主要涉及该公司在中国

在 2001 年的一项决议中制定了该专利权

购买使用过的精工爱普生公司（Seiko

耗尽标准。

Epson Corp.）的打印机墨盒，对墨盒重

周一，纳思达方面的辩护律师

3 月 19 日，最高法院就 Kirtsaeng v.

新灌装墨水后在美国转售。ITC 认为纳思

Paul Hughes 表示，“ 最高法院无视

John Wiley & Sons 案做出裁决，即海外

达侵犯了爱普生的专利，要求其因违反

Kirtsaeng 案判决，拒绝纳思达的复审请

销售耗尽版权。此后，人们普遍预计最

了普遍排除令支付 1110 万美元。

求，我们对此感到惊讶与失望。”

或者接手这一案件，或者将其发回联邦巡回法院进行复审。

高法院将会把纳思达案件发回联邦巡回

联邦巡回法院于 2012 年批准了这

爱普生在其提交给最高法院的辩护

法院，以便决定该裁决如何适用于专利

一处罚。纳思达援引 2001 年一项名为

书中认为，Kirtsaeng 案不应会对本案的

法。

Jazz Photo v. ITC 的裁决，辩护称爱普

判决带来压力，因为其涉及到的是版权

生对于中国制造的墨盒的权利在中国的

法规的解读，而不是专利法。

美国富理达律师事务所（Foley & Lardner LLP）的 Harold Wegner 认为， “鉴于很难就国际知识产权耗尽这一问

首次销售之后就已耗尽。法院在 Jazz Photo 案中认为，“源

“爱普生很高兴看到，最高法院否决了纳思达的复审令请求，”该公司的

题在专利权和版权之间做出原则性的区

自海外的产品并不会耗尽美国的专利权。

律师 Harold Barza 表示，“我们认为国

分，驳回纳思达的复审请求多少有点令

要想得到第一销售原则的保护，经授权

际专利耗尽方面的法规不同于版权法，

人感到意外。”

的销售必须为美国专利。”

Jazz Photo 案的裁决是恰当的。”

Rothwell Figg Ernst & Manbeck PC

普士高律师事务所（Proskauer

同样是在星期一，最高法院将两个

法律事务所的 Derek Dahlgren 表示，尽

Rose LLP）的 Justin Daniels 认为，尽

版权裁决发回了第二巡回上诉法院，要

管最高法院在纳思达案中并没有强迫立

管最高法院并没有要求就纳思达案件重

求参照 Kirtsaeng 案重新审理。

即做出裁决，但未来的诉讼当事人一定

新审查专利权耗尽准则，但联邦巡回法

会把国际专利权耗尽作为挡箭牌，强调

院非常清楚法官们近年来否决了其多项

权利耗尽标准应同样适用于版权和专利

裁决。这可能会促使联邦巡回法院在最

权。

高法院参与进来之前，尽快举行专利权他还表示，“ 我认为你有充足

耗尽满席审理。

的理由向州地方法院或美国国际贸

他还表示：“鉴于这一问题具有极

易委员会（U.S. International Trade

大的争议性，未来联邦巡回法院一定会

Commission，中文简称 ITC）表明，联

再次审理。”

邦巡回法院的国内用尽标准在 Kirtsaeng

Daniels 认为，目前海外销售是否会

案之后已不再是一项好的法规。但最终，

耗尽专利权仍然尚无定论，公司应该在

这将需要联邦巡回法院作出决定。”

授权谈判时明确如何看待海外销售，不

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2013 年 05 月总第 109 期

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专题文章 / FEATURE ARTICLES

2013 年 05 月总第 109 期

Interpretation of Patent Infringement Case of Canon Drum Gear by Print-Rite

天威解读佳能硒鼓齿轮专利侵权案去年 1 月，佳能起诉包括 Clover 在

经销商、分销商等公司企业都在观望 , 迫

涉嫌侵犯佳能的齿轮专利权而使销售受

内的数十家再生商和销售商，认为这些

切想了解该案件的最新进展及后继影响。

到严重影响。

再生商生产的硒鼓齿轮侵犯了佳能专利，

为此，我们《亚洲再生业》（RechargeAsia）

一时引起行业震荡。业内分析师估计，

杂志就此案件的热点问题，有幸采访到

目前销售的所有再生激光打印机硒鼓中

了全球最大的通用耗材制造商珠海天威

A：充分尊重世界范围的知识产

有 60%-70% 都使用了带扭曲设计的齿

公司（Print-Rite ）的市场负责人，请其

权，坚持自主创新和专利战略应对原装

轮。这意味着，每个月出售的数百万再

为我们一一解读。

厂商的专利封锁。天威自主创新研发的

生硒鼓使用的齿轮都被佳能认为侵犯了其专利权。为规避侵权风险，业内知名

Q: 请为我们讲述一下这个案件的最新进展情况。

Q: 各企业公司该如何应对此类案件。

NoTwistTM 非扭曲感光鼓齿轮，专利申请此前正式获得美国专利商标局授权，

企业如天威、Static Control、纳思达等

A：去年年初，佳能 337 调查案在再

成为该技术领域首个获得美国专利授权

纷纷推出能避开佳能专利的、自主设计

生 / 兼容打印耗材领域引轩然大波，其通

的中国企业，为兼容耗材厂商规避侵权

的齿轮解决方案，受到业内广泛关注。

过美国国际贸易委员会（ITC）和美国地

风险提供了有力支持和良好的选择。同时

区法院指控 34 家企业侵犯了其在感光鼓

天威自主研发的 SmarTactTM 激光碳粉

齿轮方面的专利权。目前，被告的大部

盒为兼容耗材行业提供了一个全新的创

分企业都与佳能

新产品，更是为兼容耗材企业带来了一

达成和解，接受

个极佳的商业机会，目前该 SmarTactTM

地区法院下发的

系列创新技术已在全球进行专利申请。

在美国市场，由于该案件还没有最终定论，相关产品的再制造商、进出口商、

同意令或者永久

目前，天威在全球已登记专利申请

禁止令。美国国

逾 2000 件，数量位居全球通用耗材行业

际贸易委员会已

之首。

经在今年的 2 月

Q: 您对这个案件的有何感想。

28日作出初裁，

A: 长期以来，这个小小的部件一直

建议颁发普遍排

是原装打印巨头日本佳能公司实施专利

除令，有限排除

封锁战略的重要武器：佳能的感光鼓齿

令和禁止令，同

轮顶端有三个扭曲结构，其扭曲结构正

时要求在总统审

是佳能齿轮专利的关键。任何兼容耗材

阅期间，需要缴

企业的感光鼓齿轮动力传递部分，若有

纳进口货物等值

任何形式的扭曲，都可能被佳能视为专

的保证金。佳能

利侵权。

有望在今年 6 月

Q: 最后，您觉得这起案件对相关产

份左右获得最终

品的美国再制造商、经销商、分销商等

的普遍排除令。

公司企业有何影响。

Q：您认为

A：美国再制造商及经销商、分销商

这起诉讼案件对

商将对创新专利产品更加重视。同时，

我们兼容耗材市

不会降低对产品高质量、高性价比的追

场有何影响。

求。像天威这样尊重知识产权，未雨绸

A: 此案将

缪的企业，将会迎来创新发展的春天。

使全球 60-70% 在售再生 / 兼容

亚洲再生业编辑部

硒鼓因为有可能

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专题文章 / FEATURE ARTICLES

展会热点 / SHOW TIME

2013 年 05 月总第 109 期

Grasp Market Opportunity and Explore Southeast Asia's Emerging Markets

把握市场契机，开发东南亚新兴市场 ——2013 东南亚印尼展、泰国展，展位报名再创新高今年，我们《亚洲再生业》杂志联

近年来，泰国政府助力激光打印市

合当地政府协会、行业媒体等众多合作

场，泰国政府的 Tang Tua Dai 项目中新

单位共同主办的中东 - 东南亚办公耗材

开设的商店提高了对办公设备的需求，

展（印尼展）和泰国国际办公耗材展，

尤其是电脑和打印机方面，这将推动激

分别将于 8 月末、11 月初在印尼雅加达

光打印机市场的发展。预计在 2013 年

国际会展中心和泰国曼谷 IMPACT 会展

激光打印机销量将提高 7-10%，达到

中心隆重举行。截至日前，报名参加这

500000 台。今年，由我们《亚洲再生业》

两届展会的展商数量与去年同期相比，

组织主办的泰国国际办公耗材展，是东

有了明显增加。按此态势，预计最终参

南亚地区唯一的涵盖复印领域的专业展

加这两届展会的展商数量将再创历史新

览会，得到了泰国当地政府的大力支持。

高。

此次展会为全球各参展商、经销商拓展在全球经济复苏乏力的今天，东南

亚市场备受关注，当地政府扶持打印、

东南亚市场，尤其是泰国市场，提供了一个绝佳的交流平台与业务拓展机遇。

复印产业的发展，加大政府采购的力

2012 年，我们举办印尼展受到了广

度。就像印尼 PT Veneta 总裁 Iwansja

大参展商的一致好评，他们的参展感言

Gunawan 所说，“我接触到我们这个行

代表了所有参展商的共同心声。

业里的很多同行朋友，他们都认为 2013 年将是印度尼西亚的黄金之年。根据 AC Nielsen 公司的报告，未来几年将会是印度尼西亚经济最好的发展时期。为了避免错过这一绝佳的历史机遇，我鼓励我们行业的每一家企业公司今年都来参加今年的中东 - 东南亚办公耗材展。” 作为全球影像耗材领域最为重要的展览之一，中东 - 东南亚办公耗材展已经在东南亚地区巡回连续召开 6 届，每年一届。从马来西亚到新加坡，然后再到印度尼西亚，我们积累了丰富的客户资源，获得了广泛的行业认可，成为东南亚唯一的影像耗材品牌展览会 , 在东南亚影像耗材行业的影响力也是在逐年扩大。

“ 我们 2012 年第一次参加东南亚的展览 , 印度尼西亚的市场是非常大的。展览会的观众是专业性的，我们收获很大。 2013 年将继续参加东南亚印尼和泰国的展览。” ——沧州艾斯克粉业制造有限公司总经理林雪雁

“ 我们参加 2012 年的印尼展览，遇到了许多东南亚地区的老客户，老朋友，通过交流，他们给我下了新的定单。我在想，如果我不来，客人可能也就不会有新的定单，或者跟别

人合作了。这个展览是一个展商和采购商交流的有效平台。” ——天津市中环天佳电子有限公司总经理姜真

“我们通过印尼展了解快速发展地区国家的商业发展机遇，你们在雅加达举办的展会正好为我们提供了良好的机会，使我们可以接触到新的同行与客户，扩大了我们的业务增长。对于我在印尼展上认识的新朋友，我感到非常高兴。亚洲再生业，你们做得真棒！” ——UniNet 东南亚市场部经理 Kam Woon 我们举办的每一届展览都得到了广大参展商、经销商和采购商的认可、信任与支持。你们的满意是我们最大的成功，也是我们最大的动力来源。2013，《亚洲再生业》将一如既往，继续努力为我们再生行业打造最专业、最高效的会展，为全球各地参展商提供最佳的学习、交流平台。最后，根据中国相关法律规定，中国企业参加印度尼西亚展览可以享受高达 50% 的政府参展补贴，去泰国参展和参观的人员享受落地签政策。有关印尼、泰国展的参展流程、政府补贴等相关事宜，具体请联系我们的销售人员。

联系我们：北京招展中心：

美国招展中心

电话：+86-10-5126-5580

电话：1-626-569-8238

传真：+86-10-5885-8747

传真：1-860-606-9068

邮箱：info@ rechargeasia.com

网址：www.rechargeasia.com

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展会热点 / SHOW TIME

2013 年 05 月总第 109 期

A Brief Report of the 13th ReChina Asia Expo

冬去春来，百花齐放老牌展览会 RECHINA，4 月上海开展 4 月春光明媚，第十一届亚洲打印耗材展（ReChina Asia Expo）于 22—24 日在上海展览中心如期举行，约 190 家展商展出打印机、复印机成品、配件、耗材等全系列产品。观众主要来自中国、东南亚、韩国，日本、北美、欧洲、巴西、新加坡、俄罗斯等国家和地区。HP、佳能等原装厂家均前往参观，收集市场信息，寻求再生市场的商机。这次上海展主要特点： 1、随着耗材业的发展，产业在提升，展览表现在一些规模化企业在向行业深度延伸。如格之格企业做产业连的建设，在展会上也体现出他们与其它展商不同展示方式，不仅有产品，还有客户问题解决方案。 2、参展商体现出对行业更大发展的信念。他们不参与价格战，追求高品质产品。如湖北鼎龙他们口号是：不与国内厂家竞争，与国外日本厂商竞争。他们产品的推出，研发时间很长，人力、资金投入比很高。在展会上更多是他们如何做化学粉的理念。 3、展会上，配合市场需求，诸多新产品问世。如苏州恒久、珠海艾派克等在展会上发布新品推广等。 4、数码印刷参展商、大幅面展商增加一些。佳能（上海）体验中心也参加中国耗材展览。说明原装厂商以前对立态势在转化，体现走向相融发展，共谋耗材大业一种趋势。另外，2013 年上海展与往届相比，展商数量与展出面积有一定程度的下降，外国参展企业相对少些。受 H7N9 禽流感的影响，部分观众取消了本次上海之行，对整体人流量也有一些影响。本刊在本次展会上推出的 8 月泰国展，9 月新疆乌洽会， 11 月印度尼西亚展览，12 月美国洛杉矶受到广大展商和观众的亲睐。大家对开拓新市场和综合型大型展览充满信心。《亚洲再生业》编辑部

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市场动态 / MARKET TRENDS Funai Acquiring Lexmark's Inkjet-related Technology and Assets

利盟一亿美元出售喷墨打印相关技术及资产

2013 年 05 月总第 109 期

Pellow Predicts: 2013 Top 10 Trends for the Printing Industry

2013 印刷行业十大发展趋势作者：Bob Boucher 来源：www.mypressgo.com 在今年年初的一次佳能奥西网络会议上，来自 Infotrends 的

4 月 1 日，日本船井电机株式会社（ Funai

Barbara Pellow 总监预测了“2013 年印刷行业的 10 大趋势”。

Electric Company, Ltd.）宣布其已签订协议，以大

1. 数码彩色为王。大家都把希望寄托在数码彩色打印上面。根据

约 1 亿美元（约合 95 亿日元）的价格收购美国利盟

InfoTrends 调查研究，预计从 2011 到 2016 年，美国数码色彩的零售

国际公司（Lexmark International, Inc.'s）的喷墨打

价值将由 296 亿美元增长至 395 亿美元。

印相关技术及资产。

2. 数字大幅面成为主流。数字大幅面印刷将成为企业营销战略的

交易结束之后，船井电机将获得超过 1500 项喷墨打印机专利，利盟的喷墨打印机研发资产与工具，

重要组成部分，并且将在 2011 至 2016 年期间继续保持 7% 的复合年增长率（CAGR）。

利盟国际（菲律宾）公司的所有流通股和制造设施，

3. 喷墨打印加速了平板印刷向数字印刷的迁移。最新推出的喷墨

以及其他喷墨打印机相关的技术与资产。通过此次交

打印解决方案提供了更快的速度，更好的质量，基质的灵活性，终饰

易，船井电机将有能力研发、制造并销售喷墨打印机

以及更具竞争力的价格。喷墨打印的增长预计主要来自图书、直接邮件、

硬件与耗材。根据惯例成交条件，这一交易预计将于

账单营销以及手册印刷。

2013 年上半年完成。

4. 基质类型的扩大推动数码印刷。数码印刷支持高利润的新型基

船井电机作为 OEM 制造商，自 1997 年开始为利盟制造喷墨打印机硬件，两家公司建立了牢固的关系。

质：高低不平的合成材料，压力敏感材料，特殊媒质，新的写真图片媒质以及其他。 5. 网络印刷管理营销供应链。企业花费数十亿美元制作、运输、

收购利盟的喷墨打印机相关技术及资产，将使船井电机有能力推出自己品牌的新款喷墨打印机硬

储存、处理各类印刷品。打印服务提供商将可以优化营销供应链—— 提供在线请求式打印任务附属目录。

件与耗材。船井电机已制定战略，通过将船井自己的

6. 内容至上。百分之四十四的 B2B 公司提高了用于内容营销的开

喷墨打印机和耗材推向市场，逐步发展并扩大其喷墨

支。打印服务提供商通过提供具有教育、娱乐、激励等内涵的内容，

打印机业务。借助于喷墨打印专利技术，一流的制造

打造“思想领导地位”（“thought leadership” ）。

设施以及全面的研发能力，船井电机将有能力加速其喷墨打印业务的扩展。

7. 超个性化推动数字印刷。2013 是“超个性化之年”（Year of Hyper-Personalization）——营销材料可以更好地满足消费者需求。

此次交易对利盟的客户与经销商几乎不会产生任何影响，因为他们将继续直接与利盟进行合作。船井电机将成为利盟后续市场喷墨打印耗材的制造商。

例如：带有个性化的地图指引的邮件程序，以及带有连接至预先批准的应用程序的 PURLs 的打印材料。 8. 触发式营销迎合客户偏好。消费者期望通过移动设备、网站及

利盟将在后继市场喷墨打印耗材的销售过程中，继续

社交媒体，实现即时的双向沟通。服务提供商的客户将采用营销自动

为其客户安装基础提供支持，并将继续提供客户技术

化技术，Market Sprocket、Hubspot、Orange Soda 以及 Hootsuite

与保修服务。

等都提供类似的技术。

高盛集团公司（Goldman, Sachs & Company）为利盟担任此次交易的独家财务顾问。

9. 移动营销改变通讯方式。打印服务提供商将移动营销解决方案添加到其业务组合：打印在包装、POS 及手册上的移动代码；针对移动设备的“选择性移动消息发送”；增强现实（Augmented

亚洲再生业杂志编辑部编译

Reality）——编码到物理对象的数码图像——通过移动设备展示信息或娱乐。 10. 直接邮件与社交媒体相融合。打印服务提供商通过 Ducky、 Hootsuite、SpreadFast 及其他公司，为客户提供社交媒体营销工具支持。直接邮件和社交媒体的整合为双方都带来了便利。亚洲再生业杂志编辑部编译

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2013 年 05 月总第 109 期

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市场动态 / MARKET TRENDS

2013 年 05 月总第 109 期

Medicare Prescription, Another "Gold Ore" for Printer Markets

医疗处方打印机市场的下一个“掘金点” 近年，卫生部颁布了《处方管理办法》，使以前看不懂处方现象大为改观。管理办法规定，“医师利用计算机开具、传递普通处方时，应当同时打印出纸质处方，其格式与手写处方一致”。目前北京有九成以上的三级医院已推广了电子处方。有业内人士表示，未来几年，医疗领域将成为打印机厂商新的利润增长点。因为医院对于打印机的要求质量好、速度快、耐用性强。有些打印机每天要承担上千张的打印任务，频率高，成像卡盒一天就要更换一个，成为不少医院最大的消耗品之一。为何普通打印机不适合处方打印？在一些三级甲医院，挂号处采用的是针式打印机，而门诊、急诊、化验室、护士站、药房使用较多激光打印机，有些地方还能看到专用的热转印打印机。我们平时多使用 A4 纸打印文件，墨粉的覆盖率在 5% 左右，医院多使用 A5 大小的处方签，需要打印的面积很小，墨粉覆盖的部分占整张纸的 2.5%。目前市面上一些热销型号的打印机，采用定影辊套在卤素灯上的加热方式，虽然打印速度较快，但成像卡盒加入了计数芯片，将打印数量限制在 1500 张或 3000 张，这样一来成像卡盒里面的墨粉还没有完全用完，就被迫换新，严重的浪费。有些打印机在设计上存在缺陷，不适合长期处于低覆盖率打印，因为碳粉的消耗会比正常情况下缓慢很多，加上送纸器不适应，很容易卡纸和产生废粉，严重的会因为废粉舱爆满出现漏粉现象，具体表现在打印出来的纸张两侧有黑边。市场期待耐用医院专用打印机，这是打印市场的下一个“掘金点”。来源：pconline

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市场动态 / MARKET TRENDS

2013 年 05 月总第 109 期

Study and Analysis of the USA's Printing Market in 2013

2013 年美国印刷业发展现状研究分析科技的进步直接将数字化发展模式

的纸张，这意味着纸张生产过程带有绝

的进行再回收，因此你需要检查办公室

引入了印刷行业，印刷企业们在经济形

对的 " 绿色 " 特征，做到安全砍伐、植树

的打印机是否可以通过合适方法以进行

势的逼迫下也纷纷向数字化转型。但是

造林。

油墨回收，使得办公环境更加绿色。

植物性油墨

印刷品比数字化产品更加绿色

仍有传统印刷企业留守阵地，却因为绿色环保问题广受诟病。所幸美国印刷业已经在绿色环保方面取得了令人注目的显著成果，帮助印刷业成为世界各地最绿色的行业之一。从使用环保油墨到采用再回收纸张，相比之前已经节约了大量森林树木资源，美国印刷业正在变得更绿。其中最大的变化之一就是过去常用的特殊认证纸张转变为采用可持续发展的森林资源认证的印刷纸张。美国印刷企业已经在绿色环保方面树立了众多模范作用，一些绿色环保认证耗材可以帮助印刷企业带来更多商业机遇，因此，企业管理层们需要学习相关绿色创新产品知识从而带动客户一起走向绿色环保。美国可持续林业倡议认证可持续森林发展项目或 SFI 认证，这是一项敦促企业对环境承担责任的森林认证计划。他们主张保护水资源质量、野生动物和自然环境。当前，越来越多的美国印刷企业开始采用拥有 SFI 认证

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美国印刷业正在不断变“绿”，明

当然，这一观点具有一定的局限性，

显的更加注重环保。许多印刷企业同样

但是这里却有很多数据可以说明这一观

采用绿色环保友好型油墨，选用基于植

点。

物性油墨代替对环境有害的相关产品。

1. 印刷产品比数字化更绿。印刷业

植物性油墨可有效阻止混合型油墨印刷

每 " 砍伐 " 一棵树，随后将会种植三棵树 ;

生产过程中排放到空气中的有害气体，

2. 数字版本阅读器产生的二氧化碳

为自然环境带来更高质量的空气。同时，

多于传统印刷品 ;

一些印刷企业也避免采用某些含有重金

3. 平均每年算下来，每个人使用一

属颜料的印刷油墨。当然，目前美国一

台电脑所消耗的能源是所使用纸张材料

些绿色印刷企业仍旧在特殊领域使用金

的 2.5 倍 ;

属油墨。尽管如此，一些小有名气的印刷企业却不会以此种方式来进行宣传，而是引导客户选择植物性油墨而非金属油墨，树立绿色环保理念。再回收纸张现在，越来越多的印刷品由再回收纸张生产以降低浪费，可以确信的是印刷企业已经开始参与再回收项目计划，在生产工作中尽可能的减少裁切机废料和办公垃圾。植物型油墨同样可被很好

4. 在美国，60% 的印刷纸张产品采用生物燃料资源 ; 5. 用于数字设备的材料对环境有害，而多数纸张生产过程采用无毒性材料。其实，关于印刷对环境有害的争论已经显得苍白无力。然而，这并不意味着我们在日常生活中使用的印刷品均为绿色。最后，我们必须教育本国公民，随时对自然资源进行检查以观察美国印刷企业们是否真正的做到了绿色环保。来源：中国行业研究网

市场动态 / MARKET TRENDS

2013 年 05 月总第 109 期

Business Opportunity for Consumables of National Brand

民族品牌耗材面临新商机中央国家机关政府采购中心近日发

时间内，包括成像卡盒、墨盒、色带等

相提并论。中国打印耗材每年的市场容

出《关于 2013 年度中央国家机关办公

在内，中央单位的兼容耗材采购量大约

量超过 800 亿元人民币，不过我们觉得

用品及打印耗材定点采购有关事宜的通

在 1800 万元，比使用原厂品牌耗材节省

这个数字太保守了，因为仅激光打印机，

知》。

了 30-40% 的支出。

我国目前的保有量就达到近 2000 万台，

中国“两会”报告中，明确提出要

每年消耗成像卡盒 8000 万支次，全国每

加强生态文明制度建设。要把资源消耗、

年为此耗资约 550 亿元（按国际打印机

环境损害、生态效益纳入经济社会发展

厂家的产品价格测算）。

通知指出，打印复印用通用耗材即

评价体系，建立体现生态文明要求的目

随着耗材行业的发展，在兼容耗材

打印复印用再生鼓粉盒（简称“通用耗

标体系。一直以来，废旧成像卡盒的回

厂商的不懈努力下，越来越多的中国厂

材”）已正式纳入新一期中央国家机关

收再利用就是一句空话，厂商更多只是

家拥有自主的专利技术，告别作坊式生

政府集中采购目录（详见国办发 [2012]56

做表面文章，回收以“马路游击队”为主，

产，不仅口号喊得响，打印质量也能够

号文），属强制集中采购项目。中央国

大部分都被不法厂商用以制假造劣。

和原厂品牌叫板，其在性能比上的优势

家机关在京各单位，在采购打印复印用

据厂商透露，生产一只全新成像卡

耗材时应当在定点供应商处购买中标的

盒或全新墨盒，分别需消耗 2.85 公升或

装耗材价格便宜 1/2，一些并不是很出名，

通用耗材，通用耗材不能满足需求时方

0.57 公升石油，而制造再生成像卡盒或

但打印质量还算不错的民族品牌耗材，

可购买原装耗材。看到这条消息后，有

墨盒，能节省 95% 的能源消耗和 65%

售价更是只有原装耗材的 1/3 甚至 1/4。

厂商微博在第一时间就发表评论，“春

的原材料成本（塑料），同时可以实现

天是给有准备的人”。中国再生耗材面

资源的循环利用不会产生环境垃圾，而

临新的商机。

目前市面上可循环使用的兼容成像卡盒

两大因素助兼容耗材上位

仅占 0.5%，欧美市场则达到 50%。有业

越来越突出，一些大品牌兼容耗材比原

1. 政策有利于兼容耗材提升

内人士分析，中央国家机关政府通用耗

在国家严控三公经费支出，降低行

材的采购数额占整体耗材产业市场份额

政成本的命令下，办公用品的采购不再

并不大，但起到了示范性和认可的作用，

像从前那样，不求最好只求最贵，而是

会积极推动兼容耗材产业的快速发展。

按照质优价廉的原则，这恰恰是兼容耗

2. 民族品牌兼容耗材自强有利发展

利用自己的优势，不断创新发展一定会

材的优势。中央国家机关政府采购中心

有业内人士分析耗材大市场可以与

迎来美好的前景。

近期给出的数据显示，在过去 13 个月的

软件、整机、外设、网络、服务等产业

中国的民族品牌耗材在新的形势下，

信息来源：Print-Base.

IDC Shows Printer Market will Come to Revive Slowly in 2013

IDC 预测：2013 打印机市场缓慢复苏 IDC 公布数据显示，2012 年生产型打印机的货运价值略有提升，达到 20 亿美元。 2012 年全球生产型打印机发货量记录显示，增长了 2 位数的百分点。货运量增长 14%; 市场总额增加了 30%。生产设备货运量连年增长 33%; 市场总额增加到 12 亿美元，增加了 13%。 IDC 预测，数码印刷市场将持续扩大。标签及包装打印没有来自技术方面的压力，因此增长空间更大。随着新品的发布和市场的整合，2013 年将见证诸多转变。IDC 称其生产型打印机追踪数据库将及时反映 2013 年新品的货运情况。

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2013 年 05 月总第 109 期

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市场动态 / MARKET TRENDS

CEO 之路 / CEO ON THE GO

2013 年 05 月总第 109 期

Interview with General Manage Yumei, Beijing Guancheng Weiye Digital Technology Ltd.

抓住“强采”机会，使通用耗材更好服务政府 ——访北京冠诚伟业数字科技有限公司总经理于梅年初，通用耗材行业迎来了极大的利好消息，中央国家机

在和于梅的交谈中，我们也切实的感受到新政策对冠诚伟

关政府采购中心对打印耗材的采购方式进行了重大创新，一石

业公司所带的变化。“机会来了，就一定要抓住机会，才能真

激起千层浪，打印耗材行业成为了关注的焦点，但政策的出台

正的把国家利好政策落到实处，在抓好产品品质的同时，我们

究竟影响有多大呢？中央政府采购 34 家定点供应商之一，北

也提出‘优化服务’，比如根据政府采购用户采购比较分散的

京冠诚伟业数字科技有限公司总经理于梅，就“定点采购、集

特点，我们加强了配送时间，并为政采用户提供上门巡检、定

中强采”等采购方式的重大转变发表了她自己的看法。

期清理打印机、提供备机等多种个性化的打印服务解决方案。” 在于梅看来，“抓住机会，才能创新超越，才能创造奇迹。” “用户的选择更精准了” “我给你讲一个小插曲：前段时间有个政府采购的用户，向我们定了几支原装硒鼓，我们的业务员都快给他送到时，突然给我打电话，说让我给换格之格的硒鼓，因为他刚看到中央政府采购的通知，我们的送货人员只好拿回来替换后，再重新送过去。虽然这只是个小插曲，但也从侧面说明，政采用户对这个政策还不太熟悉，这也说明我们接下来的工作很重。” 而相比于之前的“协议供货”，定点采购对政府用户来说，不但提供了很大的便利性，也让用户的选择更加明了和准确。

北京冠诚伟业数字科技有限公司总经理于梅 “政采的大门更好进了” 冠诚伟业作为中央政府采购、北京市政府采购的供应商，在政府采购领域建树颇多。冠诚伟业总经理于梅在谈到央采最新“强采”政策时分享道，“在没有这个政策出台之前，由于采用的是‘协议供货’，你入围了但不代表一定要购买你的产品，在业务的推动过程中，还是比较费劲，要做很多解释工作，如产品的品质、服务等等，这无疑加大了公司成本。新政策规定，国产品牌通用耗材属强制集中采购，并且是首选，这对我们是

以 2612A 型号硒鼓为例，之前的“协议供货”，就需要“竞价” 等方式，流程还是比较繁琐，而定点采购后，用户只需要在 34 家中央政府采购定点供应商里面选一个就行，并且价格实行的是“入围定价”，这样就简化了采购流程，也比较便利，为政府用户节省了时间成本。于梅在谈到政府用户的变化时说道， “用户选择更精准，不但解放了用户，也降低了我们与用户之间，频繁的沟通成本，这样我们就可以腾出更多的时间与精力，去做好服务。” “厂家的支持更重要了”

一个极大的利好，比如以前有些政采用户可以通过线下采购，

“一个巴掌是拍不响的，我们好比在前方打仗，如果没有

然后进行报销，而现在是强制定点采购，如果不再定点范围内

后方厂家的大力支持，那我们只能是孤军奋战，走不快的。”

采购，就无法报销，这在以前是没有的，并且我们在实际的业

于梅在谈到合作伙伴格之格时说道，“幸运的是，格之格对我

务推进过程中，感觉到门好进了！”

们公司的支持力度很大，并且产品线比较全，涵盖了硒鼓、墨

政采的大门好进了，但同时也对产品和服务提出了更高的

盒、色带等全系列打印产品，让我觉得有前途；同时我很认同

要求。“门好进了，不意味着生意好做，关键还是要看产品，

格之格的‘专注’，经过十多年的发展，经历了各种风风雨雨，

产品品质一定要过硬。与央采用户打交道，品质过硬是硬道理，

但一直在从事打印耗材行业，这种‘专注’更加让我相信，跟

就像我们公司代理的入围央采的通用耗材品牌格之格，其产品

着这样的公司只会越来越好。”

品质已经完全可以媲美原装耗材，已经被很多央采部门使用，

于梅认为，“在具体的业务层面，由于通用耗材相比于原

并得到了用户的好评，格之格品牌的产品用户黏性是最高的，

装耗材而言，确实能大幅度的降低打印成本，节省政府开支，

基本上用户第一次用上，后续服务就比较省劲了。”于梅在谈

以国产品牌通用耗材 2612A 型号硒鼓为例，其打印成本只是国

到服务政采用户时，坚定地说到。

外原装耗材的七成左右，而节省的这部分钱就可以更多的投向

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CEO 之路 / CEO ON THE GO

2013 年 05 月总第 109 期

其他的民生领域，这也符合国家‘践行节俭’的大势。今后，

己的努力。”于梅对通用耗材的发展充满了信心，在她看来，

当然也需要像格之格这样的厂家更大的支持，如举办一些活动，

中央政府采购已经做了表率，相信在不远的将来，全国各个地

邀请政府类用户亲身体验通用耗材产品等等，有助于更快地推

方的政府采购市场都将改革创新，把勤俭节约之风落到实处，

进业务展开。”

国产通用耗材也必将会焕发出勃勃生机，分享到改革所带来的

“喊破嗓子不如甩开膀子，就像李总理说的那样，我们不

“红利”。

能有丝毫自满，更不能有丝毫懈怠，必须再接再厉、一往无前，让通用耗材更好地服务政府用户，为实现‘中国梦’而做出自

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企业近况 / COMPANY CLOSE-UP

2013 年 05 月总第 109 期

A New Milestone in the Industry: Print-Rite's Number of Patents Breaks 2000

行业创新里程碑天威耗材专利破 2000 天威耗材拥有专利数达到 2000 项，

们自己。所以，企业一定要拥有核心技

威担负起了自己的责任。2007 年 Remax

这是耗材行业自主创新的里程碑，标志

术和自主品牌，坚持走在每次技术革新

Asia Pacific- 中国（珠海）国际打印耗

着耗材行业步入全面专利创新的新时代。

的前沿，做大做强才能有效抵御政策调

材展览会上，“天威杯”打印耗材创新

整和各种风险。”

设计与专利大赛同时举行。首届大赛就

1988 年才在珠海成立的天威打印机

取得了圆满成功，此后连续 6 年如期上

色带制造厂是中国第一家打印耗材制造

演，第六届大赛更是收到了 1000 份参赛

厂，尽管在全球耗材巨头面前，天威资

作品，得到了业界的广泛认可，被誉为

历很浅，但早在创业之初，天威领头人

耗材行业的“奥斯卡”。

贺良梅就确立了自主创新的战略。现在

创新是天威的 DNA，天威也希望这

天威拥有 2000 多项专利申请，包括近百

成为耗材行业的 DNA。贺良梅说：“让

项国外专利申请。专利技术涉及激光、

中国制造的打印耗材成为品质优异和自

喷墨、碳粉、墨水及各种原材料和零部件，

主创新的代名词，成为全球消费者和竞

2000 件，专利申请量位居全球通用耗

已涵盖打印耗材的各个领域。天威没有

争对手尊敬的品牌，将是我们产业的未

材第一位，同时，根据在中国专利文摘

资本运营的神话，不靠恶性竞争的捷径，

来使命，我们要共同努力。同时，我们

数据库（CNABS）的检索（数据截至

却在这个被原装打印耗材专利壁垒重重

希望‘尊重知识产权、推动自主创新、

2012.08.31），天威的激光产品中国专

包围的行业里取得了跨越。

共赢绿色经济’不仅成为行业的共识，

近日，天威耗材专利申请量达到

利申请总数量甚至超过佳能而位居第一，

十几年来，天威在专利创新方面获

这是耗材行业自主创新的里程碑，标志

得了丰富的经验，但是从来没有停止前

着耗材行业步入全面专利创新的新时代。

进的脚步。最近几年，天威开始意识到

● 1996 年，天威申请注墨盒专利成

专利质量的重要性，将概念创新、应用

功，这是天威名下的第 1 项专利。

消息来源 : 天威耗材

性和原材料确定为创新的重要方向，从

● 2002 年初，天威 86T 墨盒发明

经济效益、前瞻性等多个层

专利申请成功，这标志着天威专利突破

面考量专利工作。值得一提

100。

的是，天威专利技术的使用

● 2006 年中，粉盒刮片自动粘贴机

率达到了 40-50%，技术的

专利申请成功，这是天威第 500 项专利。

成功转化，让科技真正成为

● 2008 年底，天威申请的“驱动力

了生产力，这是天威创新从

传递部件及处理盒”专利得到正式授权，

实际出发，落到实际的明证。

这是天威的第 1000 项专利，使得天威拥

与此同时，天威人也在

有的专利总量跃居全球通用耗材行业第

考虑专利超前部分的策略和

一位。

布局。打印耗材是知识产权

● 2013 年 1 月 23 日，耗材芯片及

纠纷较多的行业之一，究其

耗材容器发明专利申请成功，天威拥有

原因，是因为原装打印耗材

专利数达到 2000 项！

要靠专利保护其打印耗材的

天威董事长贺良梅曾经这样说：“国

市场份额。仅 2011 年一年，

内很多企业都会考虑如何做大，却不考

在美国国际贸易委员会提起

虑如何做强。发明本身难不倒中国人，

的 337 调查案中，涉及中国

最难的是价钱。随着打印耗材企业越来

企业的专利纠纷大约 20 起，

越多，恶性的价格竞争愈演愈烈，长此

其中四分之一左右与打印耗

以往，毁了这一行的不是别人，而是我

材行业相关。目光远大的天

也能成为社会的共识。”

国产耗材突破方寸专利阵天威专利数突破 2000

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企业近况 / COMPANY CLOSE-UP

2013 年 05 月总第 109 期

Print-Rite Sticks to Environmental Protection and Innovation

天威坚持环保创新生物碳粉获省级奖近日，珠海思美亚碳粉有限公司生产的生物碳粉被评为 2012 年广东省省级重点新产品。作为天威耗材旗下重点企业，思美亚在 2011 年建成了国内规模、产能最大的碳粉成产基地，生物碳粉更是公司的拳头产品。思美亚生物碳粉首次亮相推出是在 2010 年中国（珠海）国际打印耗材展览会上，这种新型生

天威生物碳粉获评委“广东省重点新产品”

物活性墨粉，由思美亚和

北美的独立调研公司合作开发，亮相伊始就获得了热烈追捧。与 OEM 粉盒相比，天威生物粉拥有着相近的质量，其中色密度一项数据都高于 1.35，页产量都为 2000，思美亚不断攻克技术难题，降低成本，让生物碳粉成为用户愿意用而且用得起的选择。生物碳粉的优点明显。它利用生物有机材料制造，更少使用传统石油做原料，节约了不可再生资源，不但降低了成本也更为环保；制造过程中减少了二氧化碳的排放量，在有水的环境中可以实现高温溶解，加速废纸的脱墨过程，废弃的生物活性碳粉是一种可堆肥料，这一系列改进对于环境保护都是意义重大的。 “低碳、节能、绿色、环保”是耗材企业和终端用户的共同追求，市场低碳消费意识日趋成熟，这给环保产品走向市场提供了契机。尽管在推出之初生物碳粉的市场份额并不高，但是通过思美亚的不断努力，生物碳粉的市场接受程度越来越高，这次获得省级重点产品嘉奖便是明证。政府部门的奖项，以及相应的税费优惠政策，让思美亚环保创新的决心更坚定。行业要做大做强，拥有持久的竞争力，降低成本，优化升级产业链，走可持续发展的环保之路。思美亚的生物碳粉不断推陈出新，是天威耗材在第三方耗材服务市场上迈出的重要步伐。作为天威旗下重点企业，思美亚对环保和创新的不断追求，正是天威三十年发展思路的体现。来源 : 天威耗材

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新品快讯 / NEW PRODUCTS EXPRESS TrendVision Launches New Dye Ink and Pigment Ink for Canon PIXMA MX Series

2013 年 05 月总第 109 期

Apex Releases Another Three Green Ink Products

传美讯全新推出腾彩 PIXMA MX 艾派克加推三款环保绿色墨水系列兼容染料及颜料墨水 3 月，APEX 新推三款环保、无污染的绿色墨水。APEX 传美讯最新推出腾彩 PIXMA MX 系列兼容染料及颜料墨水，可提供更微小的墨滴。微小墨滴使输出色彩层次更丰富。使输出的照片色彩逼真，画质持久。混合墨水系统 : 彩色染料墨水和黑色颜料墨水集成使用 , 带来高品质的照片和文档打印效果。染料彩色墨水实现平滑自然的照片打印效果 , 颜料黑色墨水 , 实现清晰锐利的文本输出效果信赖品质：全新 5 色独立式双黑墨水，呈现清晰锐利的文字与色彩丰富的照片，颜料黑色墨水和染料黑色墨水共同组成了独

引进国外先进技术，墨水制作选取进口无毒、环保原材料，过程中严格控制工艺程序，依国家标准比例执行，不含有对身体有害助剂，并且已通过国家 SGS 检测和严格的环保认证。 914 系列热转印墨水 914 系列热转印墨水采用进口原浆和先进的生产工艺制成，墨水的流畅性和稳定性优异。适用于 Epson 桌面机、Epson 压电头 DX5/DX6/DX7、MUTOH、ROLAND、 MIMAKI 等。

立式双黑墨水系统中的两种黑色墨水。在普通纸上应用颜料黑色

该墨水通用性广；流畅性好，可用 2Pass、4pass、

墨水打印文字；在普通纸和照片纸上应用染料黑色墨水打印图像

6pass 等打印，适合连续批量生产；快干性强，转印后残余

和照片，保证了文字打印更加清晰锐利，图像与照片色彩还原更

少，转印率高，转印后图像清晰，不渗色；待机性能好，不

加真实与丰富，传美讯染料墨水，能够实现高品质的照片打印效

损伤打印头；色彩浓艳，层次丰富，牢度优异，可完全替代

果和持久的照片保存性能。打印的照片不仅拥有长久的相册和相

国外墨水。

框保存时间，更实现了出色的耐光、耐气和耐腐蚀性能。任时间流逝，照片色彩依然持久如新。相框展示长久耐光：拥有良好的抗光照能力，将照片置于室内的玻璃相框中展示，绚丽色彩长久陪伴。随心放置出色耐气：防止多种气体的侵蚀，即使将打印的照片随意放置于空气中，色彩依然经得起时间考验，有效防洇及色彩偏移，照片鲜活逼真的色彩更稳定，即使在高温或高湿环境下，不会出现洇出或色彩偏移的现象，相册保存色彩持久，将打印出的精美照片放置在相册中室内保存，任时间流逝，画质色彩持久如新。打印机型号：CAN PIXMA MX928/MX728/E618/MX528/ MX458/MX358/E518/MP236/MX398/IP7280/MG6380/MG5480 / Pro 1/Pro 10/Pro 100/E510/MG2270/MP237/MP237/MX457 墨盒型号：PGI-850PGBK/CLI-851BK/C/M/Y；CLI-921BK/

921 纺织直喷涂料墨水 921 纺织直喷涂料墨水适用于纯棉、混纺、涤纶，各丝质纤维等材料，可应用于 T- 恤、围裙、手帕、窗帘、装饰布艺、箱包、鞋帽等个性化领域，以及其他无需蒸化水洗的数码印花。适用于 EPSON 微压电打印机，如 EPSON4800/4880C 宽幅改装平板打印机、双四色和八色高速打印。该墨水使用简单，无心固色剂处理，在任何纺织品上可直接喷印；色彩饱和度高，色域宽广，色彩还原能力强；加入特种粘合剂，打印图案有优异的湿干摩擦牢度和水洗牢度（4-5），防水、耐刮擦；流畅性稳定性好，待机性能好；打印出的织物手感柔软，透气性好。纺织印花活性染料墨水纺织印花活性染料墨水主要适用于棉、麻、羊毛、羊绒、

C/M/Y；PGI-750BK/CLI-751B/C/M/Y；PG-83/CL-93；PG-

粘胶纤维以及丝绸面料的数码印花，可用于个性化，小批量

840/ CL-841；PGI-29Y/M/C/R/PM/PC/MBK/PBK/DGY/GY/LGY/

生产床单、窗帘、丝巾和服装等。适用于 EPSON 系列喷头

CO；PGI-72C/CO/GY/M/MBK/PBK/PC/PM/R/Y；CLI-42BK/C/

的打印机。

GY/LGY/M/PC/PM/Y 传美讯墨水编号：CP-K008( 颜料 )/CD-K003/CD-C055/ CD-M055/CD-Y058

该墨水纺织印花活性染料墨水色谱齐全，色域宽广；色彩鲜艳，得色率高，汽蒸显色自然，层次感强；具有高流畅性、可高速打印，满足批量生产；采用高纯无盐染料，配合温和助剂，有效呵护喷头，延长喷头使用寿命；染料固色率高，色差小，重现性好，水洗牢度、汗渍牢度和日晒牢度优异；染料不易水解，墨水保质期长；通过 SGS 检测，通过了严格的环保认证。来源：www.apexmic.com

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2013 年 05 月总第 109 期

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新品快讯 / NEW PRODUCTS EXPRESS

新品快讯 / NEW PRODUCTS EXPRESS Print-Rite Takes the Lead to Release Laser Chip Compatibles for OKI C610

天威技术公司国内率先推出 OKI C610 激光兼容芯片 OKI C610 打印机虽然已上市了两年多，目前兼容市场上也有 OKI C610 的兼容芯片产品销售，但都是国外进口，价格昂贵。天威技术公司一直是 OKI 激光兼容芯片产品的行业佼佼者，应广大客户需求，去年年底开始着手对 OKI C610 激光芯片的研究，于 2013 年 02 月中旬

2013 年 05 月总第 109 期

Static Control Releases New OPC Drums Applicable to Brother® HL-2240, HL-5250 and HL-5350

Static Control 史丹迪发布适用于新感光鼓适用于 Brother® HL-2240, HL5250 和 HL-5350 打印机鼓组件

成功完成，而且又是一款完全开发的兼容产品，完全解除序列号风险。

美国北卡罗来纳州桑福德 2013 年 3 月 28 日消息——Static Control 史丹迪发布适用于新感光鼓适用于 Brother® HL-2240, HL-5250 和 HL-5350 打印机详细产品信息请致电给销售人员咨询。联系方式：销售：肖姝娟（小姐）销售：王志琴（小姐）手机：13392973898 手机：13392973899 QQ ：1798335407 QQ：1719327392 MSN：xiaoshuJuan2011@hotmail.com MSN：wangzhiqin-zh@hotmail.com

鼓组件，以及 Static Control 史丹迪的其他硒鼓产品，为客户提供简单易用，打印效果良好的解决方案。新推出的 HL-2240 系列打印机（产品代码为 DRB2240）感光鼓 , 可用在 DR-420, DR-2200, DR2250, DR-2255, DR-2225, DR-22J 鼓组件上，适用于在全世界范围内销售的 8 款打印机。产品代码为 DRB5350-2 的感光鼓可用在 DR620, DR-3200, DR-3215, DR-520, DR-3100, DR3115, DR-3300, DR-31J 和 DR-41J 鼓组件上，适用于 20 款在全世界范围内销售的 HL-5350 和 HL-5250 系列打印机。除了感光鼓之外，Static Control 史丹迪还提供碳粉、运输保护盖，粉仓盖和复位齿轮（用于替换所有相关的 Brother® 打印机硒鼓所丢失或损坏的复位齿轮）。 Static Control 史丹迪也提供用于 HL-2240 系列打印机的硒鼓端盖。请联系 Static Control 史丹迪销售代表，获取详细信息。亚洲总部：Tel: +852-2427-6011 珠海销售中心：Tel: +86 - 0756 3320300/ 400 8838 233 邮箱：info@scc-china.com 网址：www.scc-inc.cn

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新品快讯 / NEW PRODUCTS EXPRESS

2013 年 05 月总第 109 期

Static Control Releases MICR Toner Applicable LaserJet® Enterprise® M4555 MFP and HP® LaserJet® Enterprise® 600 M601/M602/M603 Drum

Static Control 史丹迪发布 MICR 碳粉，适用于 HP® LaserJet® Enterprise® M4555 MFP 及 HP® LaserJet® Enterprise® 600 M601/M602/ M603 硒鼓美国北卡罗来纳州桑福德 2013 年 3 月 28 日消息 —— Static Control 史丹迪发布 MICR 碳粉，适用于 HP® LaserJet® Enterprise® M4555 MFP

和 HP® LaserJet® Enterprise® 600

M601/M602/M603 硒鼓，以及相关的 Troy® Group 打印机。此款碳粉现提供标准灌粉量和加大灌粉量，以及 10 公斤包装，可完全应用于“硒鼓加粉”以及硒鼓再生。完整的产品代码清单及使用打印机型号，参见下表。 MICR 为 Magnetic Ink Character Recognition 的缩写，

Common Brother® Toner with High Color Density Decreases the Cost per Drum

高色密度 Brother® 通用碳粉节省单只硒鼓成本美国北卡罗来纳州桑福德 2013 年 3 月 28 日消息 —— Static Control 史丹迪发布了高色密度 Brother® 通用碳粉，可提供四种不同的灌粉量，适用于多款硒鼓，参见下表。此款碳粉可以提供可靠的打印效果，避免一些诸如：碳粉耗尽，出粉刀堆积和底灰等使用其他售后零部件导致的常见打印缺陷。购买大容量的 Static Control 史丹迪高色密度通用碳粉，再生商们可以降低硒鼓的灌粉成本，节省库存空间，减少瓶装粉的采购量和废弃物的产生。这些产品的代码是： TRBUNIVHD-100B (100 g), TRBUNIVHD-200B (200 g), TRBUNIVHD-1KG (1 KG) and TRBUNIVHD-1KG (10 KG)。客户可以联系 Static Control 史丹迪销售代表获取更多详细信息。

意为：磁性墨色字符识别，用于打印可读支票。金融机构，美国联邦储备体系和加拿大支付协会使用相应的配套设备和软件读取这类支票。硒鼓再生商按照 Static Control 史丹迪 MICR 硒鼓再生指引的进行操作，Static Control 史丹迪可提供 SecureRITE™ MICR 碳粉质量保证。客户可以联系 Static Control 史丹迪销售代表获取更多详细信息。

请联系 Static Control 史丹迪销售代表，获取详细信息。亚洲总部：Tel: +852-2427-6011 珠海销售中心：Tel: +86 - 0756 3320300/ 400 8838 233 邮箱：info@scc-china.com 网址：www.scc-inc.cn Static Control 史丹迪目前是激光及喷墨耗材领域全球最大的制造商及分销商。全力支持真正的墨盒和硒鼓再生厂商，销售及分销网络遍及全球。Static Control 史丹迪的全球总部位于美国北卡罗来纳州桑福德，自主研发、设计及生产超过一万种影像产品，并为售后市场提供超过 1.4 万种影像配件产品。

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OEM 聚焦 / OEM UPDATE

2013 年 05 月总第 109 期

Adding Green Wings on Personalized Wallpaper

为个性化墙纸插上环保之翼 HP Latex 打印机在个性化墙纸领域的成功应用个性化墙纸正以独特的设计风格风

这关乎着墙纸生产者、房屋使用者的身

与此同时，经过大量打印实践后，

靡建材市场，这个市场正在因为大幅面

体健康。据冯悦宸介绍，目前利用 HP

冯悦宸说，最令他满意的是，HP Latex

打印机的介入而变得“轻而易举”，HP

Latex 打印机打印个性化墙纸在大连已被

打印机能够仿真手绘时因颜料堆积而产

Latex 打印机的面世又在此基础上浓墨重

应用于诸多高端地产项目，均通过了当

生的厚度感，“良好的质感令墙纸在两

彩地将环保性能融入了其中。

地环保部门的严格检测，获得了大家的

到三米距离之外有着以假乱真的视觉效

悦艺坊是一家在大连建筑装饰业内

一致好评，不仅色彩更漂亮了，味道也

果。”

颇具知名度的设计公司，长久以来一直

没有了，操作工人和客户都笑了。大连

从事高端地产项目中的个性化艺术墙纸

欧亚公司就将其成功运用于大连万达公

的研发及应用。悦艺坊管理人冯悦宸介

馆的装饰工程项目中。

绍，个性化墙纸业务为公司带来了巨大

不仅如此，环保还为悦艺坊带来了

收益，而寻找一款可以替代传统工艺并

一系列的成本节约。1. 省去了安装专用

能完美再现手工绘制艳丽色彩的打印机

通风设备的费用，2. 无味，装修之后可

成为发展中的悦艺坊的迫切需求。HP

以直接入住，无需等待。3. 耗材喷头耐

Latex 打印机的面世解决了悦艺坊的难

用性高，极大程度地提高了墨水利用率、

题，自装机以来已成功运用于多个知名

降低了用量。“HP Latex 打印机真是一

地产项目的装饰设计中，生产效率提升

款综合能力强、性价比高的机器”。

了，因为环保，操作工人的健康得到了保证，客户也因此提高了经济效益。在惠普大幅面打印的帮助下，悦艺坊开创了个性化艺术墙纸在室内装饰领域的环保应用先河。优异的环保特性 “HP Latex 打印机的环保性能为我们带来了更多高端客户的青睐。” 一直从事个性化艺术墙纸设计研

“以一当十”的生产效率 “一台 Latex 打印机干了几台机器的活，三个多月时间生产了 6 千多平方米墙纸。” 如何最大限度的缩短工期、最高效的生产是当前考量所有设计公司的重要课题，HP Latex 打印机印品具有的瞬干特性以及宽泛的承印材料使其成为高效的代名词。据冯悦宸介绍，HP Latex 打印机“无

超越传统的色彩效果

限制级”的承印材料令悦艺坊在个性化

“HP Latex 打印机优质的色彩表现

艺术墙纸的开发中可以实现的设计理念

力可以与手绘效果相媲美，真可谓是以

及承揽业务的跨度越来越大。乙烯膜、

假乱真。”

纺织品、纸张、胶片和低成本无涂层选

以往市面上的个性化墙纸大多采用

件等各种有着织物机理以及光滑表面的

传统胶印和丝网印刷方式制作而成，然

材质均可以打印，尤其是亚麻、健麻等

而一直以来印刷效果和设计稿在色彩和

织物尤其适用于个性化墙纸领域的应用。

质感上的差别给公司带来了很大的困扰，

而这在以前只能打印 PVC 材料的时期是

一再的返工使工期一度难以保证。

难以想象的。悦艺坊正在继续研发利用

发并有着敏锐行业嗅觉的悦艺坊对市

HP Latex 打印机一经使用，悦艺坊

面上的同类打印设备经过仔细比较后于

发现这是一款超越以往传统制造工艺并

2012 年购置了一台 HP Latex 打印机。

可以和手工绘制相媲美的打印机，以往

更为重要的是，HP Latex 打印机解

HP Latex 打印机配套使用了全新的 HP

的困扰消除了。冯悦宸解释道，目前市

决了以往传统胶印时耗时耗力只能印独

Latex 墨水，色彩还原性甚至超越了以往

面上打印中采用的两大墨水在性能上各

幅墙纸而难以保证印品统一性的问题，

的环保水溶性墨水，使其在越来越注重

有千秋——染料墨水造价低、打印出的

带给悦艺坊远远超出于传统环保溶剂打

环保的墙纸打印市场中成为新宠，令环

色彩艳丽，但防晒等耐候性能差；颜料

印机或水性打印机的应用输出能力。

保二字成为悦艺坊的一块“金字招牌”，

墨水耐候性能虽好，色彩还原度却较低。

吸引到了更多高端客户。

而 HP Latex 打印机全新的墨水可谓兼具

当前，整个社会的环保意识在不断

了二者的优点，令打印出的墙纸不仅如

增强，越来越多的高端地产项目为了保

染料墨水般色彩艳丽，而且兼具颜料墨

证墙纸的环保性会投入专项资金将墙纸

水良好的耐晒、防水等耐候性能，同时

送与当地环保检测部门进行专业检测，

色彩保持更持久。

HP Latex 打印机宽泛承印材料的特性应用于其他领域。

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2013 年 05 月总第 109 期

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OEM 聚焦 / OEM UPDATE

2013 年 05 月总第 109 期

Alliance between Canon and Oce to Build the Top Brand in China

佳能奥西强强联合，打造中国第一打印品牌 ——佳能（中国）专业打印产品本部发布会暨经销商大会在京召开 2013 年 3 月 23 日，“ 汇诚挚，铸

声明。此声明发布之后，双方逐步进行

2012 年，佳能（中国）推出“色彩战略”，

精艺”，佳能（中国）专业打印产品本

组织合并和新组织架构等相关工作。经

并举办了一系列旨在推动佳能彩色输出

部发布会暨经销商大会在北京举行。在

过三年的准备，佳能（中国）有限公司

的活动。目前，佳能的小型喷墨打印机

此次发布会上，佳能（中国）正式向业

今天正式对外公布，奥西中国（Océ）

已经凭借佳能领先的色彩技术和高品质

界宣布合并奥西中国（Océ）业务，并

与佳能（中国）有限公司的合并完成，

打印取得了市场份额第一的位置；其商

公布最新的公司部门——佳能（中国）

联合组建的专业打印产品本部开始运营，

务激光打印机也在为了争得市场领先地

专业打印产品本部的诞生。同时，新成

正式开展业务。奥西原有的支持和服务

位而不断努力。新的专业打印产品本部

立的专业打印产品本部发布了一系列新

组织，完整地并入佳能（中国）成立的

将使佳能（中国）在中国专业印刷市场

产品。

专业打印品本部，以此保证原有的奥西

的份额达到以往的三倍，同时也为“色

用户在并购完成后，继续享受持续、可

彩战略”增加重量级的砝码，为佳能成

靠的维修保障服务。

为第一打印品牌实现突破。

佳能的管理层出席了这次会议，领头的是佳能（中国）有限公司及佳能亚洲营销集团董事长兼首席执行官小泽秀

作为向着“打造第一打印公司”的

树先生，前奥西中国首席执行官韦海恩

目标迈进的第一步，此次会议上，佳能（中

先生被委任为佳能（中国）及佳能亚洲

国）也发布了一

营销集团副总裁，掌管新成立的专业打

系列全新产品。

印产品本部。会议还邀请了荷兰驻华大

大幅面打印机

使，Aart Jacobi 先生。

产品线新增的 8

“汇诚挚，铸精艺”，佳能（中国）

色和 12 色大幅

与奥西中国（Océ）在专业打印领域的

面打印机新品，

强强联合汇聚了双方的优势，体现了双

色彩稳定性得到

方共同打造业内第一打印品牌的愿景。

了大幅提升。4

大会上，小泽秀树先生表示：佳能（中

款 MFP 产品将

国）与奥西中国（Océ）的合并，是一

扫描、复印功能

次优势互补的杰作，极大地扩充了我们

融入打印功能之

的产品品类、整合了销售渠道、拓展了

中，作为一个崭

研发实力。奥西在生产型印刷领域的领

新的产品线登

先实力联合佳能得到广泛认可的品牌力，

场。同时佳能还

将实现 1+1>2 的放大效应，产生真正的

发布了 6 款具备

强强联合。这个新的事业领域将为中国

多样性灵活应用

消费者和合作伙伴提供更强劲的产品和

的奥西 Arizona

服务。

UV 系列平板打

荷兰驻华大使，Aart Jacobi 先生在

印机。这些新产

大会上致辞，表达了对中国积极为跨国

品将极大地充实

企业提供良好的经营环境的赞许，并呼

佳能影像输出业

吁更多的跨国企业、学术界和政界合作

务的产品范围，

带来创新的举措。佳能和奥西的联手就

更好地满足各行

为这种合作提供了可供借鉴的范例。

各业用户的需

早在 2009 年 11 月 16 日，佳能公司与奥西（Océ）发表进行整合的联合

来源：www.canon.com.cn

求。刚刚过去的

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2013 年 05 月总第 109 期

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OEM 聚焦 / OEM UPDATE

2013 年 05 月总第 109 期

Establish Efficient Office of "Intelligence" and "Color": Canon's New Laser Products Debut at Canon Communication Space in Guangzhou

创建“智”“彩”双全高效办公佳能彩色激光办公新品亮相全新佳能交流空间·广州 2013 年 3 月 27 日，佳能（中国）有限公司今

激光机 LBP7110Cw/7100Cn、第二代智简彩色数码复合机 iR-

日在全新交流空间· 广州发布了智能彩色激光机新品

ADV C5200/2200 系列、单机刷卡打印解决方案‘智控打印’

LBP7110Cw/7100Cn，第二代智简彩色数码复合机及解决方案

及桌面排版打印解决方案‘桌面精灵 iW Desktop’，正是契合

新品也同期亮相。佳能同时宣布将在 2013 年继续强化“色彩

了创建‘智’‘彩’双全高效办公这一初衷，这也将是佳能在

+ 方案”双动力引擎战略，以彩色办公产品及解决方案的高度

2013 年继续强化“彩色 + 方案”战略迈出的第一步。”

整合作为进一步开拓中国商务影像市场的突破点，帮助用户创建“智”“彩”双全的高效办公。佳能（中国）有限公司高级副总裁渡边秀一、佳能（中国）有限公司华南区首席代表立间义教等高层出席了本次活动。

佳能（中国）有限公司高级副总裁渡边秀一致辞据了解，此次亮相的佳能新品全部实现彩色输出，凭借佳能领先的色彩输出技术，无论是面对 1-5 人小型工作组还是面对更大规模的企业部门级应用，都能提供高品质商务彩色文档。全新佳能交流空间·广州开业剪彩在 2012 年全球办公市场整体走低的形势下，佳能（中国）商务影像产品业务却逆势取得了双位数的可喜增长。面对 2013 年，从内部环境看，商务影像产品已经成为与消费影像产品同等重要的佳能（中国）核心业务支柱。而相对于在佳能全球的业务比例，商务影像产品在佳能（中国）的业务比例仍有广阔增长空间。就外部环境而言，在全球办公彩色化、方案化的大

与此同时，两款桌面型智能激光机 LBP7110Cw/7100Cn 融入了诸如移动打印、智能色彩技术等智能化功能，而第二代智简彩色数码复合机 iR-ADV C5200/2200 系列则可配合佳能 “智控打印”、“桌面精灵”等更为灵活的解决方案，从智慧使用、智慧管理、智慧安全、智慧环保等四大方面为用户构筑起一间智慧办公室。在“色彩 + 方案”战略下，佳能正在一步步通过“智”、 “彩”双全的产品，为用户实现高效率、低成本的办公目标而努力。

趋势下，中国商务用户需求也在朝此转变，这也为在彩色办公以及商务解决方案领域拥有优势的佳能带来了光明市场前景。在内部及外部的双重积极环境下，2013 年佳能将进一步强化“彩色 + 方案”双动力引擎战略，以彩色产品及解决方案进行高度整合、推出更多“智”“彩”双全办公产品为核心，寻求在中国商务影像市场的更大突破。而为实现这一目标，华南和华西将成为佳能商务影像业务发力的重要市场。2013 年佳能也将投入更多优质产品及服务，帮助华南及华西商业用户实现办公效率提升及成本的降低。

在引入更多“智”、“彩”双全办公产品的同时，佳能也将进一步提升商务影像产品的客户服务品质。佳能交流空间·广州的重装开业，便是加强客户服务一项积极举措。佳能（中国）有限公司华南区首席代表立间义教表示：佳能交流空间·广州将成为华南地区商业客户进一步了解佳能优质商务影像产品及服务的一个重要平台。2013 年佳能完成了与奥西公司的合并，全新佳能交流空间·广州也将为用户展示更多行业领先的数码印刷设备，从而构建起更为完整的商务影像产品展示及体验环境。

把更多高附加值的佳能商务影像产品引入中国市场，将成为 2013 年佳能实现市场突破目标的首要举措。佳能（中国）

来源：www.canon.com.cn

有限公司高级副总裁渡边秀一表示：“此次发布全新彩色智能

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OEM 聚焦 / OEM UPDATE

2013 年 05 月总第 109 期

Ricoh Sets up Branches in Silicon Valley

理光在硅谷设立分公司 —— 新设立的研发型理光创新公司扩大营业范围，包括在全球范围内设立先进 IT 企业（2013 年 3 月 26 日，东京讯）理

公司，重组后的公司将充分发挥理光集

光公司总裁兼首席执行官近藤史郎（Shiro

团（包括理光创新有限公司和在印度班

理光创新公司首先推出的是可视服

Kondo）宣布，理光将把其子公司理

加罗尔的研发子公司理光创新私人有限

务与解决方案业务。其首个产品利用理

光创新有限公司（Ricoh Innovations,

公司（RIPL））研发的核心技术优势，

光专有的“理光可视搜索”技术将物理

Inc., RII）重组为理光创新公司（Ricoh

在全球设立并运营新公司。新成立的理

对象与数字内容连接起来。理光拥有该

Innovations Corporation, RIC），此决议

光创新公司将在充分整合理光创新有限

项技术的 90 多项已获批或待批专利。利

从 2013 年 4 月 1 日起开始生效。新成立

公司的用户、技术和商业洞察力基础上

用智能电话的相机拍摄海报、杂志或其

的公司除了研发创新技术以外，其经营

开展深度创新，推动创建新企业。

他印刷物，用户可以看到各种相关网上

范围也将进一步扩大，包括在世界范围内运用先进信息技术培育新企业。理光创新有限公司是理光旗下子

理光公司企业执行副总裁山下良则 (Yoshinori Yamashita) 表示：“ 新公司包含了创建新客户价值所需的关键要素。

差异化企业的目标。”

信息，包括多媒体内容、采购方案和社交媒体链接等。理光创新公司将特别针对零售、保

公司之一，成立于 1997 年，其前身是

理光创新公司将充分发挥其创新技术与

健、办公和消费者等四大市场重点研发

1989 年成立的加州研究中心。该公司研

Nikhil Balram 博士的研发 / 业务领导力组

新的颠覆性信息技术。通过开放式创新

发出了领域广泛的多项世界一流技术，

合的独特优势。目前担任公司总裁兼首

以及与知名大学和企业建立战略合作伙

涵盖智能传感器、计算光学、移动可视

席执行官的 Nikhil Balram 博士将从 2013

伴关系，理光研发的技术将得到增强。

通信和云协作。团队成员中有经验丰富

年 4 月 1 日起升职担任理光有限公司企

理光创新公司的全球经营范围将包括在

的工程师，他们对用户和客户体验有着

业高级顾问。”Nikhil Balram 博士补充说：

印度、非洲等新兴地区以及发达国家设

深刻的认识。其富有创造力的设计人员

“理光创新公司带来的机遇和挑战将对

立新公司。

对用户界面和工业设计也都具备很好的

理光的未来产生切实的影响，我对此感

理解。

到非常激动。扩大后的经营范围和新公

理光创新有限公司重组为理光创新

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来源：www.ricoh.com.cn

司结构将能够实现在全球范围内孵化高

OEM 聚焦 / OEM UPDATE

2013 年 05 月总第 109 期

文印管理服务和移动打印前瞻 /MPS AND MOBILE PRINT Necessary MPS Tool: PrintWatcher, Printing Centralized Monitoring and Management system

MPS 必备工具 ——乐印打印集中监控管理系统 PrintWatcher 1. 行业背景

单位的 IT 维护人员，MPS 服务商头疼的问题是打印机经

目前 , 打印机行业和兼容耗材行业都面临很大的压力，盈

常会发生缺纸，缺粉，卡纸等问题，发生的时候，就会接到许

利面临极大挑战 , 都在寻找盈利增长点以及思考转型问题。其

多电话，然后再去维护，非常花费时间，非常被动，同时是影

中打印外包服务 (MPS) 成为行业内许多公司转型的方向之一，

响客户满意度最重要的地方。PrinterWatcher 的集中打印监控

成为近期打印机和耗材行业的热门词。在给用户实施打印机

功能可以让服务人员变被动为主动，它可以实时监控所要管理

MPS 服务的时候 , 需要一些有用的工具 , 帮助用户管理打印机 ,

的所有打印机的运行状况，比如是否卡纸，是否缺粉，是否缺

提高客户的打印管理水平，提高服务满意度。北京乐印神州有

纸，可以做到预知在前，准备在前。系统可以管理的打印机可

限公司发布的打印集中监控管理系统 PrintWatcher 就是提供给

以在一间办公室中，一层楼里，一栋楼里，也可以在不同楼里，

MPS 服务商的有力武器。

甚至不同城市，不同国家。管理人员在任何地方，都可以随时了解所管理的打印机状态。系统还可以主动报警，可以用邮件

２. 乐印 PrintWatcher 系统简介乐印 PrintWatcher 系统是一款对网络打印设备进行集中监

形式把打印机的状态或者问题发送到指定的邮箱。（2）打印页数统计

控和管理的软件，其主要功能有：网络打印设备的搜索与管理，

MPS 需要的另一项重要功能就是打印页数查询和统计。

打印设备状态的远程监控及预警，设备打印量的查询，报表统

PrinterWatcher 系统能查询和统计管理的单台或者多台打印机

计和图表分析，打印设备状态和打印量的邮件提醒等。

在起止时间内的打印量，包括 4 种查询和统计方式，分别为汇

本系统给网络打印设备的管理人员或者单位办公设备管理

总查询、明细查询、日打印量查询和月打印量查询。可以生成

人员提供了一个监控和管理设备的集成化平台，可以极大地减

多种图表，也能以邮件方式发送到指定邮箱地址。通过从打印

轻他们的工作量，提高他们的工作效率，提高客户的满意度。

机中读出印量数据，保证印数的绝对准确，避免 MPS 过程中可

对打印 MPS 服务商，是提供给客户的最好的管理工具。

能的作弊。

本系统采取了先进的体系结构，软件安装在服务器上，网络上的任何电脑都可以通过浏览器访问和管理系统。本系统支持网络各种品牌的打印机和一体机。３. 乐印 PrintWatcher 系统主要功能介绍（1）打印机远程集中监控与预警

（3）其它功能系统还具有其他多种功能，如对设备的添加和搜索，设备使用人员和维护人员的权限管理等。总之，乐印集中监控管理系统 Print Watcher 是 MPS 的必备工具。来源：北京乐印神州科技有限公司

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2013 年 05 月总第 109 期

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请教专家 / ASK THE EXPERTS

2013 年 05 月总第 109 期

Decoding the HP 816/817 Cartridge Chip

惠普 HP 816/817 墨盒芯片解码工具：剪刀，贴纸或胶纸 HP816/817 墨盒芯片解码步骤：第一步：首先认识墨盒芯片的触点：HP 816/817 每个墨盒均有 37 个触点，将触点面对自己，左边第一列，从上往下，为 1-5 个触点，第二列从第 6 触点（从左至右，从上往下）开始以此类堆。第二步：了解墨盒上触点的用处（如右图所示）

HP 816 盒（左）

第 6 个触点：读取芯片信息

第 34 个触点：写入芯片信息

第 27 个触点：写入芯片信息

第 35 个触点：黑色墨盒识别

第 28 个触点：彩色墨盒识别

第 36 个触点：黑色墨盒信息写入

HP817 盒（右）

第 33 个触点：彩色墨盒信息写入

第三步：解码将彩色墨盒装机不动。把黑色墨盒第 6 个触点用东西贴上，装机，开机自检，提示错误后取下墨盒（注，不可强制，待打印机墨车不动后方可取下）。在不动第 6 个触点的基础上，再将第 34.35.36 触点贴上，再将墨盒装机自检，待打印机提示错误，并在墨车不动的情况下将墨盒取下。拔下打印机电源（注，不是关机，是拔电源），打印机顶盖不需要关上。把墨盒触点上粘的东西清理干净，特别是粘性物。接好电源，安装墨盒，盖上打印机顶盖。墨色墨盒解码完成。彩色墨盒，与黑色墨盒一致，只是在第二次贴触点时改成 27.28.33 这三个触点即可。来源：天威泛凌

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2013 年 05 月总第 109 期

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请教专家 / ASK THE EXPERTS

中文快讯 / CHINA CORNER

2013 年 05 月总第 109 期

佳能、理光，你摊上大事了 PANTUM Pays Attention to Channel Building in 2013 近日，佳能和理光正遭受到来自专利技术公司高智发明（Intellectual Ventures）的专利侵权指控。该指控已提交美国特拉华州地区法院。

珠海艾派克微电子有限公司喜获“广东省科学技术二等奖” Apex Microelectronics Awarded the Second Prize of Science and Technology in Guangdong Province 在近日举行的广东省科学技术奖励大会上，珠海艾派克

高智发明起诉佳能侵犯了其九项专利技术，理光则被起诉侵犯了七项专利。

微电子公司完成的“可重复利用的打印机耗材存储芯片”项目喜获省科技二等奖。

在过去几周，高智发明密切关注其认为侵犯了他们专利

艾派克微电子公司获奖项目“打印机耗材存储芯片”突

的各家公司。赛门铁克公司（Symantec）被起诉“侵犯其安

破了一系列国内芯片设计的技术瓶颈，已获得国家 5 项发明

全技术相关的专利”。东芝也被指控半导体技术方面的侵权。

专利授权等。这一奖项的获得对艾派克是一个肯定和鼓励，

今年年初，高智发明也曾指控过美国电话电报公司（AT&T）

但在耗材行业竞争日趋激烈的今天，艾派克还要在细节方面

及其他 DSL 提供商。

下更大的功夫，来更好地满足国内外客户需求。艾派克总经

高智发明首席诉讼顾问 Melissa Finocchio 表示：“由于

理黄静远说道：“耗材配件行业将面临更大的挑战和机遇。

这些大公司对于侵权问题视而不见，我们被迫采取行动，捍

原装的打压、高难度的技术壁垒，更具挑战性的专利壁垒都

卫我们的专利价值，保护我们投资者和客户的利益。”

是我们进一步发展的瓶颈。如何研制出最具竞争力的耗材产

佳能和理光目前还未对此做出任何评论。

品是克服 OEM 技术打压的关键所在。”

作者：亚洲再生业编辑部

业界唯一资质企业 ——富士施乐助力客户获得国内首个 Fogra 认证 Fuji Xerox Helps Its Customer Earn the First Fogra Certification in China 近日，中国数码印刷领域唯一具备为企业申请 Fogra 和 G7 认证资质的富士施乐，协助成都三五快印数码图文有限公司申请，并获得了数码印刷国际权威认证——Fogra 认证。成都三五快印也由此成为国内数码印刷领域首个获此认证的数码印刷企业。

爱普生华丽转型意转向高档喷墨打印机业务 Epson Plans to Turn to Inkjet Printer Business 爱普生在近日更新的业务计划中表明有意转向高档喷墨打印机业务，原因是低端喷墨打印机利润较低。但喷墨市场激烈的价格竞争使得爱普生难以完全从低端市场抽身，目前仍销售小部分价格低廉的打印设备。爱普生预估，由于发达国家及地区的市场萎缩抵消了新兴经济体市场的壮大，未来 3 年里喷墨打印市场将表现平平。爱普生在打印机行业的发展目标包括提高家用打印业务，加速办公打印业务的布局调整，以及扩大商用打印机务。目前爱普生已经拥

长期以来，困扰数码印刷发展的难题是如何实现与传统

有一系列有竞争力的商

印刷的色彩匹配以及如何在不同批次、不同设备之间达到色

用打印机，每页打印的

彩一致性。而基于 ISO12647 国际印刷标准的 Fogra 和 G7

成本低，其适于商用环

标准化印刷流程认证打破了这一瓶颈，为数码印刷与传统印

境的特点也将为其赢得

刷的融合带来了突破性的飞跃。获得这两项国际权威认证不

更多商业领域客户的青

仅能够帮助数码印刷企业开拓更多新业务，更为传统印刷企业向数码印刷转型提供了保障。值得一提的是，数码印刷设备厂商必须同时拥有通过 “Fogra CertVPS”或“ G7 System”认证的数码印刷设备和具有 Fogra 或 G7 认证的色彩管理专家，才能具备为客户提供相关认证服务的资格。目前，富士施乐是中国唯一一家同时拥有这两项认证资质的数码印刷设备供应商。

100

睐。这些都是以往没有的优势。爱普生在 2012 年投资批量生产新的压电式喷墨打印头，计划在 2013 年内推出使用这种新型喷头的打印机。这些新产品将与惠普的 OfficejetProX 系列打印机抗衡。来源：迪培思网

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中文快讯 / CHINA CORNER

2013 年 05 月总第 109 期

中国文化办公设备制造行业协会五届六次常务理事会及五届三次理事会扩大会议在厦门召开 China Culture & Office Equipment Association (CCOEA) Holds Two Annual Meetings in Xiamen

中国标签印刷工业持续高增 The Label Printing Industry continues to Increase in China “2012 年，标签产业战线在全行业上下共同努力下，又取得了较快的发展。继 2010 年和 2011 年之后，2012 年标签印刷工业总产值和标签产量均获得了两位数增长。”近日，中国印刷及设备器材工业协会标签印刷分会名誉理事长谭俊峤向笔者介绍，据该协会初步统计，2012 年我国标签印刷工业总产值实现 260 亿元，产量实现 34 亿平方米，较 2011 年分别增长 13% 和 14%。据悉，中国标签产业近年来随着国内市场经济的发展，特别是食品、日

中国文化办公设备制造行业协会五届三次

化、护肤用品、医药、化妆品、小家电及电子产品以及超市、物流等行业的

理事会扩大会议于 2013 年 2 月 28 日到 3 月 1

快速发展而有了高速增长。数据显示，2010 年我国标签印刷产值为 190 亿

日在厦门市召开，会议讨论通过了中国文化办

元，2011 年我国标签印刷产值为 230 亿元。目前，全国从事标签印刷的企

公设备制造行业协会五届三次理事会扩大会议

业有 6000 多家，主要分布在长三角地区、珠三角地区、环渤海地区以及华

的内容和日程及有关事宜。

中、西南、西北地区。其中，华东、华南等地区标签企业数量占比分别为

经过与会理事、代表认真讨论、审议，形

47%、26%，华北和东北占 22%。

成了以下决议：

来源：搜狐

1．通过了中国文化办公设备制造行业协会五届三次理事会工作报告； 2．通过了中国文化办公设备制造行业协会 2012 年会费收支报告； 3．通过了中国文化办公设备制造行业协会发展新会员的议案；

第一销售原则适用于首次在海外销售的受版权保护的产品 First Sale Doctrine Applies to Copyrighted Goods First Sold Abroad

4．通过了中国文化办公设备制造行业协会第五届理事会理事、常务理事、副理事长调整的议案，投票选举了蒋德炜、郭松堂为中国文办协会第五届理事会理事、常务理事和副理事长。中国文化办公设备制造行业协会五届三次理事会扩大会议由马文彦副理事长和焦延和副理事长分别主持。会议还就协会组织建设、企业和行业发展、品牌培育、产品关税调整等题目展开了认真的讨论。会议在祥和、热烈的气氛中圆满结束。

美国最高法院发布了一项有利于“ 灰色市场” 经销商的裁定。就来源：文化办公协会

Kirtsaeng v. John Wiley & Sons, Inc 案件来说，法院认为一旦受版权保护的作品在版权所有者的许可下，在美国之外进行了实际销售，那么这些作品就可以进口到美国并进行再次销售，不会侵犯所有者的权利。根据第一销售原则，受版权保护的作品在进行首次销售之后，版权所有者的权利就已经 “耗尽”。所有者已无权利控制作品的转售。版权所有者一直强调，在未经版权所有者许可的情况下，将这些作品进口至美国并在美国进行转售，即为侵犯版权行为。美国最高法院现已裁定，根据《美国版权法》（Copyright Act），第一销售原则同样适用于首次在海外销售的作品，向美国进口此类商品并进行转售不是侵权行为。

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