Blackbook2013

Black Book www.recruiter.co.uk

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2013

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Find out why Eploy® is the preferred choice for RPO providers Optamor, who manage various master and neutral vendor agreements for automotive, engineering and IT clients, teamed up with Eploy® to simplify the coordination of all the recruitment agencies involved in the selection of staff for their prestigious clients.

Claire Proudlove, Optamor’s Head of Managed Services & Training explains: “On behalf of our clients, we manage the agencies involved in sourcing contract and permanent staff. Eploy® allows us to give our clients one single point of contact and provides structure to the recruitment process; managing several different agencies can be very time consuming for all the hiring managers involved; it is an administrative and accounting

After reviewing several systems on the market we chose Eploy® because it offered all the recruitment and hiring manager functionality we required for this complex, multi-tiered hiring process.

burden and it’s also very difficult to control in terms of the range of charges applied from agency

requirements. The system allows agencies to view

to agency.”

jobs allocated to them by Optamor and performs several checks upon submission to ensure that

To consolidate relationships with our client’s

candidates are submitted in line with Optamor’s

agencies, Optamor needed a web-based

guidelines. This means that all compliance checks

recruitment system that would provide one central

have been carried out by the vendor beforehand.

communications portal, and provide a 360% view of the process. “After reviewing several systems on

To centralise communications, all feedback between

the market we chose Eploy® because it offered all

Optamor and the agencies is also funnelled through

the recruitment and hiring manager functionality

Eploy®’s system. “The portal serves as a central

we required for this complex, multi-tiered hiring

information hub and provides one point of contact

process. Plus its inherent flexibility and generic

for all those involved in the recruitment supply

appearance will enable us to recommend the system to other RPO clients,” said Claire.

Eploy®’s implementation seamlessly manages all aspects of the agency submissions and was customised to meet Optamor’s unique

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chain. This provides transparency and serves to

usual "sell sell sell" approach that we are used to

reduce costs, maintain standards and improve the

being on the end of.”

speed and reliability of the administration process,” says Claire.

Client Hiring Managers also channel recruitment requests and approvals through the portal. Claire confirms; “By having one system that everyone feeds into, we, as the vendor responsible for maintaining all information relating to our clients contract workforce, can track and provide a

In all our dealings to date, we have found the Eploy team to be good people to deal with, consultative, and without the usual “sell sell sell” approach that we are used to being on the end of.

comprehensive overview of the complete recruitment lifecycle. At the touch of a button we

Having chosen to develop a 100% cloud based

can now produce tailored management reports and

system since 1998, Eploy® is now streets ahead of

KPI information.”

other systems and is completely browser independent and mobile compatible, something ®

Mark Hobson, Eploy ’s Business Development

that not many “web based” ATS’s can truly say.

Director, said one of the challenges with Optamor’s

Eploy®’s unique one size ‘fits all’ solution is now

system was that it had to be developed as a multi

transforming the way recruiters work and enabling

tenancy system, so that it has the flexibility to fit

more agencies to provide added value services to

Optamor’s current and future client’s requirements.

their clients and candidates.

“The sophisticated simplicity of Eploy® is that it

To see how you can offer value added services

offers one core feature-rich system that can be

with Eploy®, please call 0800 073 4243 or visit

tailored to manage all areas of recruitment and

www.eploy.co.uk to arrange a free online trial.

different workflows.” Mark explains.

Paul Martin FIRP FPRC, Business Development Director at Optamor added: “In all our dealings to date, we have found the Eploy® team to be good people to deal with, consultative, and without the

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At Zeel we take the complex and make it simple.

We are committed to bringing simplicity to the life of HR and recruitment professionals.

Our range of solutions are tailored to deliver better cost, control, visibility & compliance.

Travel & Subsistence Recruitment Process Outsourcing Vendor Management Onsite Managed Services Talent Management (ATS) Corporate Recruitment Payroll

0845 31 31 311 zeelsolutions.com

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www.recruiter.co.uk EDITORIAL Editor: DeeDee Doke T: 020 7880 7601 deedee.doke@recruiter.co.uk Production editor: Vanessa Townsend T: 020 7880 7602 vanessa.townsend@recruiter.co.ukuk

contents

ADVERTISING Advertising director: Andy Daniel T: 020 7880 7607 andy.daniel@recruiter.co.uk Display sales executive: Jasmine Pengelly T: 020 7880 6205 jasmine.pengelly@recruiter.co.uk Recruitment advertising: John Seaman T: 020 7880 8541 john.seaman@redactive.co.uk

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Editorial & advertising fax 020 7880 7553 PRODUCTION Deputy production manager: Kieran Tobin T: 020 7880 6240 kieran.tobin@redactive.co.uk PUBLISHING Publishing director: Anne Sadler T: 020 7880 6213 anne.sadler@redactive.co.uk RECRUITER AWARDS Events: Juliette Bond T: 020 7880 2771 juliette.bond@redactive.co.uk CIRCULATION AND SUBSCRIPTIONS T: 020 8950 9117 To purchase reprints or multiple copies, contact Andy Daniel T: 020 7880 7607 CONTRIBUTIONS © 2013 Redactive Media Group.

All rights reserved. This publication (and any part thereof) may not be reproduced, transmitted or stored in print or electronic format (including but not limited to any online service, any database or any part of the internet) or in any other format in any media whatsoever, without the prior written permission of Redactive Media Group. Redactive Media Group accepts no liability for the accuracy of the contents or any opinions expressed herein. ISSN 1475-7478 SUBSCRIPTIONS To receive your own copy of the leading magazine for the recruitment and employment industry, telephone 020 9950 9117

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Finance 17 Software 19 Insurance 27 Business Opportunities 31 ≥ Find more suppliers, news and jobs at www.recruiter.co.uk

02/07/2013 12:12

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editor’s comment Recruiters aspire to be their clients’ trusted adviser when it comes to the business of identifying and recruiting the best people for jobs and understanding their specific markets.

So who do recruiters turn to when they need their own trusted advisers in Back Office, Contractor Services, Finance, Insurance and Business Opportunities?

Since 2006, Recruiter’s Black Book has provided a wellspring of trusted advisers in a variety of disciplines. This year, we introduce the Insurance and Business Opportunities categories to better serve your evolving business requirements.

Every business person needs their own Black Book. We hope our 2013 3 edition tion will serve as your personal bank of trusted advisers.

DeeDee Doke Editor

≥ Find more suppliers, news and jobs at www.recruiter.co.uk

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Back Office

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BACK OFFICE Contact Back Office Support Services Ltd 15 John Bradshaw Court Alexandria Way Congleton CW12 1LB Tel: +44 (0) 1260 280 290 Fax: +44 (0) 1260 276 969 Email: info@ backofficesupportservices.co.uk Web: www.backofficesupportservices. co.uk Contact: Janine Ambrose

Back Office Support Services Ltd

Services and Products

Back Office Support Services is the highest quality outsourced support service organisation for UK temporary recruitment agencies (according to our award winning clients!) and is a niche organisation totally designed specifically to support them. No one else provides that service the way we do!

•Payroll

As our company’s name suggests, our service covers: • Payroll (PAYE/NI or Ltd companies) • Invoicing (in YOUR name with YOUR VAT number & YOUR Co. number!)

• Gross margin profitability & management information • Credit checking • Credit control • Bad debt protection • VAT Administration • 100% funding • AWR management According to our clients, we lead the UK marketplace with our quality-based, right-first-time accuracy levels and systems aimed at ensuring the highest payroll and peerless invoicing accuracy for the two key stakeholders – the temp/ contractor and the agency’s own customer.

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•Invoicing •Credit control •Gross margin profitability & management information •Credit checking •Credit control •Bad debt protection •VAT administration •100% funding •AWR management

Re-focus your sales team on revenue and wealth creation and leave the tedious, timesapping administration to the specialists

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BACK OFFICE Contact

Total Back Office Solutions Ltd

Services and Products

Total Back Office Solutions Ltd 1 Waterside Station Road Harpenden Herts, AL5 4US

Total Back Office Solutions Ltd (TBOS) looks after and manages all aspects of the back office from timesheet processing through to final accounts.

Tel: +44 (0) 845 881 1112

It can handle UK and international invoicing in various currencies and looks after many contract and permanent agencies, from new start-ups to existing agencies.

•Full time accounts department •Production of permanent placement invoices •Production of contract placements invoices •Limited/umbrella company payments •Contractor PAYE scheme management •Credit control of all sales invoices •Bookkeeping for sales/ purchase invoices, bank reconciliations, etc •Process payments to suppliers and expenses from agency bank account •Management reporting for agency •VAT returns on behalf of agency •PAYE year-end paperwork for PAYE contractor payments •Staff payroll and commissions •Year-end accounts •Complete corporation tax calculation •Invoice finance set up and management •Company formation and registration services

Fax: +44 (0) 845 270 2566 Email: stewartroberts@tbos.co.uk Web: www.tbos.co.uk Contact: Stewart Roberts

Using this service allows directors and staff to concentrate on what they do best… sell!

The experienced staff can advise and arrange invoice finance facilities to help enable the agency to manage their contractor cash-flow.

As TBOS only look after recruitment businesses they can advise on how to remain compliant and work to become profitable and growing agencies.

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CONTRACTOR SERVICES Contact

Danbro

Services and Products

Danbro Head office Whitehills Business Park Blackpool Lancashire FY4 5PN

For a friendly, hassle-free accountancy and payroll service that requires minimal input from both recruiter and contractor, Danbro quite simply does the numbers.

Offering limited company, umbrella and CIS solutions, we go above and beyond to deliver a professional compliant service that matches a contractors needs and maximises take home pay.

• Danbro has more than 13 years experience working with recruitment consultancies and contractors throughout the UK. • Our contractors work in all major industries and environments, giving our staff unrivalled sector expertise.

• Danbro counts more than 450 recruitment agency branches among its partners and looks after more than 5,500 freelancers and contractors at any one time.

• We offer all contractors a free telephone consultation and instant pay calculations to help them select the most tax efficient scheme for their circumstances.

• Free industry seminars for all of our recruitment agency partners.

With our clients and partners at the heart of everything we do, Danbro’s award-winning service is one that recruiters can recommend in full confidence.

SOLUTIONS • Limited company • Umbrella service • CIS solution • Financial services for contractors KEY SERVICES • Free consultation • Tailor-made solutions for every contractor • Dedicated point of contact for consultants and contractors • Personal accountant for all limited company contractors • Award-winning online limited company software • Umbrella online portal for submitting timesheets and expenses • First payment care plan • In-house financial services advisor • Our team consists of charted tax advisors, chartered accountants, chartered management accountants and certified accountants

London office 6 Snow Hill London EC1A 2AY Tel: +44 (0) 800 731 3178 Email: enquiries@danbro.co.uk Web: www.danbro.co.uk

Memberships and accreditations: Professional Passport APSCo PCG Bauer & Cottrell IR35 experts Investors in people — Gold ISO 9001:2008

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Black Book Recruiter July 2013 13

Contact

JMK Group UK

JMK Group UK First Floor Offices Highbridge House 93-96 Oxford Road Uxbridge Middlesex UB8 1LU

JMK Group UK offers a complete range of services to the recruitment industry. Founded in 2002 and managed by its owners, the business has continued to grow and has secured a strong and trustworthy brand within the recruitment market.

Tel: +44 (0) 1895 447 800 Fax: +44 (0) 1895 434 156 Email: info@jmkgroupuk.com Web: www.jmkgroupuk.com Contact: Michael Meany

JMK Group UK has quickly become a leading and reputable recruitment service provider. Our professional team collectively offer over 20 years’ recruitment industry experience. Together our team of experts have carefully devised a range of specialist services, specific to recruitment agencies in all sectors within the recruitment industry.

By putting our experience at the forefront, JMK Group UK is proud to have been named “One of the most secure places to be in today’s recruitment market” by our agency business partners.

If you would like to ensure that your business needs are being managed by a professional, compliant and safe organisation, then let the JMK Group UK manage all of your recruitment service needs.

We look forward to the opportunity of working with you.

Services and Products •PAYE umbrella service •CIS payroll •Limited company/PSC service •Bespoke recruitment insurance services •Accountancy services •Full expense management •24hr dedicated account management for both contractors and agencies •24hr access to personal account •Alleviate agency PAYE liabilities •Live online chat service for contractors and agencies •Complete insurance package inclusive •Up to 25% more income for contractors •Voted best UK umbrella company Variety of contractor benefits: •Discounted private healthcare •High street discounts •Drivers negligence insurance •Personal accident insurance •Pension scheme

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CONTRACTOR SERVICES Contact

NWM Solutions

NWM Solutions Merchant Court, Milburn Road Bournemouth BH4 9HJ

Why work with NWM? We’ve been a major player in the contractor supply chain for over 15 years now, and have worked with thousands of contractors across a wide range of industries.

Since we’ve been in business, we’ve been determined that our organisation would be responsive, flexible and contractor focused.

As our company has grown yearon-year (a Sunday Times Fast Track 100 company), we have not forgotten the objectives, values and high standards we originally set. Occasionally people still refer to us as Nash-Williams Management, and that’s ok, because we are proud of our history.

Now as NWM, we continue to listen to both recruiter partners and contractors to develop our service to suit their requirements.

Tel: +44 (0) 330 333 4240 Email: enquiries@nwmsolutions.co.uk Web: www.nwmsolutions.co.uk

Memberships and accreditations: Professional Passport Apsco ISO 9001 GLA licence number NWMS0005 Fast Track 100 ALP 2013

Reasons people stay with us • Over 15 years of providing great service • Thousands of satisfied contractors • Easy-to-use, simple registration process • Same Day Payments • Dedicated account management teams for both contractors and recruiters • No set up or leaving costs

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• Competitive margins • SMS and email notifications • Margin Includes £5m Public Liability Insurance & £5m Professional Indemnity Insurance • Personal Account Manager • Online Account – access pay information & update personal details • Work with a company who is proud of its compliance

Services and Products NWM CIS This option is for self-employed subcontractors working in the construction industry.

NWM Umbrella The advantages of NWM Umbrella are that you enjoy the security and benefits of being employed

by NWM, but at the same time keep the flexibility of moving from assignment to assignment as you choose.

NWM Freelance This option is for self-employed subcontractors, and spans a wide range of industries and sectors.

Work with a company that matches your service requirements not a company that tries to shoehorn you into a processing machine. Call today.

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NWM means business for recruiters.

We’ve been a major player in the contractor supply chain for over 15 years.

Our service is second to none. We are 100% compliant, customer focused, and no nonsense. Guaranteed.

Find out what kind of difference we can make to your business. Call us today to arrange a face-to-face meeting with a supplier you can rely on.

0330 333 4240

nwmsolutions.co.uk Scan here for recruiter brochure CIS

UMBRELLA

FREELANCE

Our Accreditations and Compliance

GLA licensed licence number NWMS0005

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CONTRACTOR SERVICES Contact

PayStream

PayStream Mansion House Manchester Road Altrincham Cheshire WA14 4RW

If you and your contractors are looking for real choice, innovative services and expert advice, you can count on PayStream.

Tel: +44 (0) 800 197 6516 Fax: +44 (0) 161 601 7842 Email: info@paystream.co.uk Web: www.paystream.co.uk Memberships and accreditations: Professional Passport Customer Service Excellence APSCo Investors in People A practicing member of the Chartered Institute of Management Accounts (CIMA)

For a friendly, straightforward approach that delivers maximum returns for minimum effort, you can count on PayStream.

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Our portfolio of services means that we can cater for all your contractors, regardless of industry and circumstance by delivering bespoke solutions rather than offering a ‘one size fits all’ service. We believe in offering real choice and a first class service, which is why over 90% of contractors asked, said that they would refer our services to a friend.

Our hand-picked team of experts have over 30 years’ experience at the height of the legal and accountancy professions and our in-house legal and compliance team ensures that we work relentlessly to stay at the top of our game. We pride ourselves in keeping up to date with legislation and working with our advisors and HMRC to ensure we adapt to any changes in legislation quickly and effectively. This ensures that you and your contractors receive the best and most compliant solutions in the market, which is why we work closely with many different agencies, including most of the UK’s top 20.

Services and Products •Limited company •Umbrella company including derogation option •CIS solution •Outsourced payroll •Self Assessment tax returns We offer: •Fast online joining •An independent assessment of your contractors’ needs and circumstances •Dedicated account managers for both consultant and contractor •An online portal for submitting timesheets and expenses •A mobile expenses app making it even easier for your contractors to submit expenses •Payroll processing every day until 5.30pm •Access to your own bespoke AWR portal and equal pay calculators •Assistance with benchmarking and creating/managing a PSL

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FINANCE Contact

Recruit Ventures

Recruit Ventures Beechurst 8 Commercial Road Dereham Norfolk NR19 1AE

Creating business opportunities…

Recruit Ventures is all about creating business opportunities for experienced recruitment professionals wishing to start their own recruitment companies, establish their brand in the marketplace and build a successful business with capital value.

Tel: +44 (0) 7900 263 043 Email: dsimons@recruitventures.com Web: www.recruitventures.com Contact: David Simons

create | invest | support | grow

We are a Joint Venture operation that funds entrepreneurial start-up businesses. We take care of all the back-end support functions of the business allowing the Recruit Venture partner to deal with the front-end operations and focus on their core business. We advance capital for the business start-up which becomes part of a formal shareholders agreement and we work along side our Joint Ventures to support and grow their business into an established brand.

A recruitment Joint Venture is not a franchise – in fact, it could not be further from a franchise model. The Recruit Ventures capital investment plan creates YOU a brand and business of your own and gives you a shareholding and directorship which you own and control with your board of directors. Unlike a franchise there is no capital outlay for you to launch your new and exciting recruitment business.

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Services and Products What does a Recruit Venture include?

Recruit Ventures has an experienced and advanced support team for all venture partners. These experts include: •Accounts •Finance •Payroll •Credit control •IT and communications •HR and legal services •Marketing and PR

Recruit Ventures can help existing business owners to: - eliminate costly back office overheads - streamline the business back in to profit - free up more capital and create a more profitable operation - inject capital to help expand the business

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SOFTWARE Contact

Accentra Technologies Ltd

Accentra Technologies Ltd Unit 1B, Bourne Court Unity Trading Estate Woodford Green IG8 8HD Essex

Online Middle & Back Office Software

Tel: +44 (0) 845 456 7181

It’s a solution born out of Accentra’s rich experience in the UK contracting & recruitment industry and its years of experience in delivering successful payroll & financials solutions.

Email: contact@accentra.co.uk Web: www.accentra.co.uk

A contemporary online solution designed for modern recruitment businesses

Whether you are a start-up or an established recruitment agency, Green Pelican will help you redefine your middle & back office functions for better and forever.

• AWR compliant • RTI compliant • Auto-enrolment ready

An Accentra solution for recruiters

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Services and Products • Placement to balance sheet on a single, fully integrated online solution • Timesheet Tracker & Chaser tool with auto email & SMS facility • Consultant portal & dashboard • Candidate portal • Client portal & dashboard • Credit control & financials • Online PAYE (RTI enabled) • Automated emailing of sales invoices to end clients & factoring company • Client self-bill matching facility • Client specific invoice consolidation rules • OCR Ready • Unique Smart Rule feature that lets you setup your own data validation rules • Exports data to all popular accounting systems • Imports data from front office

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Contact

Arithon

Arithon – UK The Joiners Shop, The Historic Dockyard Chatham ME4 4TZ

When you need a recruitment software provider who recognises the strategic importance they play to your business, you don’t need a company based thousands of miles away, or who makes their money by selling you onpremise licence. You need a partner whose interests are aligned to your business, who is known as an innovator, whose cloud-based solution is truly cloudbased and not a virtual desktop masquerading as cloud software.

Arithon is the preferred choice by recruiters in the UK and beyond.

Our web-based, cloud software has been delivering results for recruiters since 2000. As well as boasting an impressive list of features, Arithon is intuitive and easy to use for recruiters.

With offices in Dublin and London, Arithon allows clients access to their company’s most valuable information anytime, anywhere. Arithon manages the entire recruitment cycle and we are the only provider to offer a fully featured true Cloud CRM solution, professionally designed integrated websites and iPhone and Android mobile apps in the UK and Ireland. Arithon’s success comes from minimising administrative costs, optimising customers’ performance and enhancing client/ candidate relations.

Arithon – Head office/Ireland 40 Dame Street Dublin 2 Ireland Tel: (UK) +44 (0) 800 078 9018 (International) +353 (1) 247 5421 Email: sales@arithon.com Web: www.arithon.com

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Recruiter July 2013 21

Services and Products Your recruiters have instant access to meaningful benefits that impact on their performance from day one, and includes features such as: •Browser-based cloud software •Integrated mass email campaigns •Integrated CV parsing by Daxtra •Integrated job posting with Broadbean/ LogicMelon •Simple and advanced reporting •Integrated email tracking •SMS, social media, search and much more Services •Recruitment software •Online timesheets •iPhone & Android apps •Website design & integration •Recruitment training

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SOFTWARE Contact

Eploy

Eploy Edwin Avenue Hoo Farm Industrial Estate Kidderminster DY11 7RA

Eploy® is the original browserbased (cloud) recruitment solution and is now leading the next generation of Internet technology & mobile working. Its unique workflow engine and flexible design allow an unrivalled level of customisation.

Tel: +44 (0) 800 073 4243 Fax: 01562 757400 Email: info@eploy.co.uk Web: www.eploy.co.uk Contact: Sales team

Powerful email & SMS merging tools automate and streamline communications while detailed management reporting gives you up to the moment analysis of your business. Eploy®’s proprietary online research tools allow researching & importing from multiple CV Libraries, LinkedIn, Google, Viadeo, Xing etc.

Seamless integration with any website enables online applications & timesheets while multiple job posting, automated response handling and CV data extraction significantly reduces time to placement. Specialist ‘client tools’ unlock new revenue streams such as vendor management, RPO services & volume/graduate recruitment.

Since 1998 our philosophy has been to actively seek feedback from our rapidly expanding client base and closely follow industry developments and has resulted in exceptional levels of innovation and functionality.

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Services and Products •Leading online recruitment software •Applicant tracking software •Vendor management software •RPO software •Customisable recruitment software •Multiple job posting •Intelligent CV data extraction (CV parsing) •Social search tools (LinkedIn, CV Library etc) •Website design (seamlessly integrated with Eploy®) •Career portals (seamlessly integrated with Eploy®) •Search engine optimisation •Corporate recruitment software •Training (dedicated facility or onsite) •Inclusive customer support •Project management •Joint presentations •Backup & security services •Data migration & cleansing •Bespoke software development

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Black Book

Contact

ITEC Systems

ITEC Systems ITEC House Penn’s Yard High Street Pembury Kent TN2 4XY

Now on Version 8, ITRIS is probably the most feature-rich recruitment management system on the market today.

Demonstrable ROI is our key aim, so we include a huge range of features as standard which many of our competitors charge as extras. Version upgrades are also provided as part of the support agreement. It’s a revolutionary approach to software supply that helps us attract and retain customers among some of the biggest names in recruiting.

Tel: 01892 825820 Fax: 01892 824811 Email: sales@itecsystems.com Web: www.itris.co.uk Contact: Mike Brind

ITRIS is extremely scalable, powerful and feature-rich. It is in use all over the world by users in all kinds of recruitment, serving all sectors. Configurable, customisable, multi-language, web-enabled, high levels of security, and based on Microsoft SQL Server technology, ITRIS is just at home with single users as it is among multi-national corporates.

99% of customers who choose ITRIS stay with us, so if you want to make your next software move your last, contact us today.

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Recruiter July 2013 23

Services and Products •Recruitment software •Online timesheets •CV parsing •Accounts integration •Payroll integration •Data migration •Bespoke software development •Website development •Website integration training •Software consultancy •Technical support •Project management •System implementation Clients HCL, Goodman Masson, Sanctuary Personnel, STR Group, Devon County Council, Earthsteam Global, Experis, HBHC, Randstad, Servoca, Resource Solutions Group, Darwin Recruitment

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SOFTWARE Contact

Voyager Software

Voyager Software UK offices in Hampshire and the North-West, and Sydney, Australia

Voyager is a leading provider of innovative recruitment software.

Our products span the entire recruitment landscape from the front office to the back office in-house or online and to suit all budgets.

Tel: +44 (0) 800 008 6262 Email: sales@voyagersoftware.com Web: www.voyagersoftware.com Webinars: www.voyagersoftware.com/ events including ‘How to choose the right CRM for you’ Contact: Paul.Thompson@ voyagersoftware.com Partners REC MS SAGE IIP

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Along with our sister company, Dillistone, we represent one of the largest recruitment software suppliers in the world. Over 2,500 companies benefit from using our solutions in 60+ countries.

Voyager has 5 core recruitment solutions: 1. Voyager ‘Infinity’ – perm & longterm contract 2. Voyager ‘Commercial’ – the complete perm & temps solution 3. Voyager ‘VDQ!’ – fast-paced temporary & casual labour 4. Voyager ‘Mid-Office’ – the pay & bill solution 5. Voyager ‘Bureau’ – pay & bill – for the outsourced provider

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Black Book

Contact

Zeel Solutions Ltd

Zeel Solutions Ltd Solutions House Pendeford Business Park Wobaston Road Wolverhampton WV9 5HA

Zeel Solutions realise how life as a recruitment or HR professional can be stressful.

Tel: +44 (0) 845 31 31 311 Fax: 0845 31 31 312 Email: info@zeelsolutions.com Web: www.zeelsolutions.com Contact: Sales team Association Memberships TEAM & Sage Accreditations ISO 9001:2008 ISAE 3402

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At Zeel, we love taking the complex issues and processes within recruitment, mixing them with clever technology to provide simple, effective solutions. Our range of software solutions are designed to deliver better cost, control, visibility and compliance.

We pride ourselves on being two steps ahead of our market – putting our clients two steps ahead of theirs.

When you work with Zeel, you get: • Simple but clever solutions • Industry experts • Legislative know-how • Cutting-edge technology • Ease of integration (flexibility and speed) • Specialist industry knowledge Clients Our solutions are providing benefits to a variety of marketleading recruitment businesses, RPO providers, corporate HR departments and most recently the healthcare sector. Our bespoke solutions are capable of working with all recruitment businesses from SMEs to MNCs on a weekly basis.

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Services and Products Our solutions include:

Making managing the recruitment process easier A true endto-end recruitment process management solution.

Because compliance is the key when offering travel and subsistence The revolutionised market leading software solution that enables recruitment agencies and umbrella companies the ability to offer travel and subsistence.

Streamline your timesheet to payroll process Complete middle office electronic timesheet solution.

Revolutionising the pay and bill process A web-based pay and bill solution, streamlining the payroll process

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SOFTWARE Contact

Zoho Recruit

Zoho Recruit Offices in the US, China, India and Japan

Zoho Recruit is a one-stop online recruitment software and applicant tracking system (ATS) for recruitment businesses across the globe.

US office California Zoho Corporation 4900 Hopyard Rd, Suite 310 Pleasanton CA 94588 USA Tel: +1 (888) 204 3539 Email: support@zohorecruit.com

Its automated workflow streamlines the entire recruitment process. This makes your recruitment process less time consuming, easier and more efficient.

Services and Products Benefits of Zoho Recruit: •Source Smarter •Engage with candidates and clients •Manage more effectively •Hire better, faster

Zoho Recruit comes with a FREE edition, which is suitable for companies that have just one recruiter.

•Intelligent integration •Stay secure

Web: www.zoho.com/recruit

The system is entirely scalable and the Standard Edition can be used for companies with more than one recruiter at a very reasonable price $19 (£12.4 – $1=£0.65, 26 June 2013) a month.

With Zoho, you focus on your business while we take care of the rest with apps that help you get more sales, get paid, support your customers and make your business more productive.

Sign up now for a FREE 15-day trial!

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Insurance

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INSURANCE Bollington Insurance Brokers Ltd

Services and Products

Bollington Insurance Brokers Ltd Adlington Court Adlington Business Park Adlington Macclesfield Cheshire SK10 4NL

Celebrating 40 years of trading this year, Bollington Insurance Brokers are an award winning insurance broker specialising in the recruitment sector. We offer an exclusive range of insurance solutions to meet your business requirements.

Tel: +44 (0) 845 609 0782

Our carefully worded policies have been specifically designed to protect against the main risks you face as a recruitment agency.

What we can offer •Professional indemnity •Public employers’ liability •Drivers’ negligence •Vicarious liability •Fidelity bonding •Cover for AWR •Cover for all trades including offshore and gas & rail •Property damage •Business interruption •Waiver of subrogation •Management liability •Cyber and privacy liability •Medical malpractice •Personal accident •Business travel •Legal expenses •High limits •Low excesses •No restriction on work i.e. height and depth limits •Worldwide jurisdiction available •Contract vetting service •UK, Europe and Worldwide

Contact

Fax: +44 (0) 845 050 0051 Email: recruitment@bollington.com Web: www.bollington.com Association Memberships: British Insurance Brokers’ Association Investors in People

We offer comprehensive multiclass policy wordings for public liability, employers’ liability professional indemnity, drivers’ negligence, fidelity bonding, property cover and business interruption insurance plus many other covers.

We can offer insurance policies to all types and sizes of businesses operating in the recruitment sector. So whether you are a large national recruitment agency, small domiciliary care agency or an umbrella company offering outsourced payroll services, we have an insurance solution for you.

Why choose Bollington?

•Exclusive, quality insurance cover •Tailored advice to suit your business needs •Full in-house claims handling service •Monthly instalments to help spread the cost

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Contact Thistle Recruitment Insurance Southgate House Southgate Street Gloucester GL1 1UB Tel: +44 (0) 800 454 632 Fax: 01452 511401

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Thistle Recruitment Insurance

Services and Products

Thistle Recruitment Insurance is a specialist provider of business insurance to the recruitment industry.

Key insurance covers:

For over 20 years, we have been working closely with industry leaders to ensure we meet the insurance demands and needs of recruitment businesses in the UK.

•Professional indemnity •Directors and officers •Business interruption

Why choose Thistle Insurance?

Email: jltpr@jltgroup.com Web: www.thistlerecruitment.co.uk

• We are one of the foremost providers of insurance solutions to the recruitment sector • We offer bespoke cover tailored to your specific needs

•Employers’, public & products liability •Office all risks •Drivers negligence •Fidelity bonding

• Insurance cover developed specifically for the recruitment market

•Legal expenses •Personal accident

Our specialist services •Medical malpractice • Free insurance review • Dedicated account executives claims handlers and renewal service • Non standard contract cover – free non-standard contract review and advice on insurance implications

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Y OU RECRUIT THE TALENT OF THE FUTURE. But what does your future hold?

Wouldn’t it be great if you could predict the future for your business?

Unfortunately, unless you believe your fortune cookies, you can’t. That ’s why we have tailor made insurance cover to suit your recruitment business. Even small omissions in an off–the-shelf, standard policy, could cost your business dearly.

Insurance cover developed specifically for the Recruitment market Dedicated account executives, claims handlers and renewal service For more information or to discuss your insurance requirements, please contact us on

0333 2401 750 www.thistlerecruitment.co.uk

Thistle Recruitment Insurance Services is a trading style of Thistle Insurance Services Limited. Lloyd’s Broker. Authorised and Regulated by the Financial Services Authority.

A JLT Group Company. Registered Office: 6 Crutched Friars, London EC3N 2PH. Registered in England No 00338645. VAT No. 244 2321 96

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BUSINESS OPPORTUNITIES Contact

Boxington Corporate Finance

Boxington Corporate Finance 67 Grosvenor Street London W1K 3JN

Boxington is an independent M&A advisory house that specialises in providing exit advice to shareholders of businesses in the human capital & recruitment sector with a value of £10m to £200m.

Tel: +44 (0) 207 355 6270 Email: twe@boxington.co.uk Web: www.boxington.co.uk Contact: Tim Evans, managing director

We only work in the human capital & recruitment sector, allowing us to understand its trends and issues as well as to know more buyers internationally than other advisors, which is key to how we generate higher numbers of strategic buyers on deals.

And we only sell businesses, which means we are experts in managing sale processes to maximise price and deliverability for our clients (being sell-side only advisors also means we avoid any conflicts of interest as we only work for owners, never for buyers).

Services and Products Services Sale process services: • Trade sales • Strategic partnership deals • Private equity • Sale to management Pre-sale services: • Exit review (of exit options, deal timing, and value improvements) • Management of unsolicited approaches

Finally, we offer the highest levels of client confidentiality in our market as we know just how important this is in the human capital & recruitment sector.

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Contact

Recruit Ventures

Recruit Ventures Beechurst 8 Commercial Road Dereham Norfolk NR19 1AE

Creating business opportunities…

Recruit Ventures is all about creating business opportunities for experienced recruitment professionals wishing to start their own recruitment companies, establish their brand in the marketplace and build a successful business with capital value.

Tel: +44 (0) 7900 263 043 Email: dsimons@recruitventures.com Web: www.recruitventures.com Contact: David Simons

create | invest | support | grow

We are a Joint Venture operation that funds entrepreneurial start-up businesses. We take care of all the back-end support functions of the business allowing the Recruit Venture partner to deal with the front-end operations and focus on their core business. We advance capital for the business start-up which becomes part of a formal shareholders agreement and we work along side our Joint Ventures to support and grow their business into an established brand.

A recruitment Joint Venture is not a franchise – in fact, it could not be further from a franchise model. The Recruit Ventures capital investment plan creates YOU a brand and business of your own and gives you a shareholding and directorship which you own and control with your board of directors. Unlike a franchise there is no capital outlay for you to launch your new and exciting recruitment business.

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Services and Products What does a Recruit Venture include?

Recruit Ventures has an experienced and advanced support team for all venture partners. These experts include: •Accounts •Finance •Payroll •Credit control •IT and communications •HR and legal services •Marketing and PR

Recruit Ventures can help existing business owners to: - eliminate costly back office overheads - streamline the business back in to profit - free up more capital and create a more profitable operation - inject capital to help expand the business

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INDEX

BY SECTION Insurance

Back Office Back Office Support Services Total Back Office Solutions

8-9 10

Contractor Services Danbro JMK Group UK NWM Solutions PayStream

Bollington Insurance Brokers Thistle Recruitment Insurance

28 29

Business Opportunities 12 13 14-15 16

Boxington Corporate Finance Recruit Ventures

32 33

Finance Recruit Ventures

18

Software Accentra Technologies Arithon Eploy ITEC SYSTEMS Voyager Software Zeel Solutions Zoho

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20 21 22 23 24 25 26

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02/07/2013 14:51

The support provided by the whole team is second to none: no problem or user issue has been too much, and the product knowledge is outstanding. They are very understanding of our users and no question is felt too silly for us to ask.

One of the key drivers behind a recruitment consultancy’s decision to change their software provider is support. We know this, so we’ve built our business model around providing an unrivalled level of support.

It starts with the design of Itris: to be as trouble-free as possible. But if things do go wrong, you have access to our support team by phone, email and online.

The Itris support package entitles you to all updates and new versions automatically.

Itris helps you maintain a competitive advantage by ensuring that as we release new features and functionality, you get them effortlessly and painlessly. And most importantly, without incurring additional cost.

0845 680 0660 www.itris.co.uk

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SOFTWARE Contact

Microdec plc

Microdec plc Jupiter House Warley Hill Business Park The Drive Brentwood Essex CM13 3BE

Microdec has been developing software solutions for the recruitment industry for over 30 years. Over this period of time the company has designed and developed four generations of recruitment software packages to take advantage of the latest technology.

Microdec operates from two locations, our head office situated in Essex in the UK and Sydney, Australia. The company operates a worldwide 24-hour, working day HelpDesk for full global customer support.

Microdec’s vision is to be a foremost supplier of recruitment software products and services that will adapt to the customers ever changing needs. The company maintains a continuous vigil on the recruitment marketplace and the technology that affects it. Continuity is assured by constantly investing in research and development in order to ensure that our customers’ stay ahead, by taking advantage of the latest technologies.

Tel (UK): +44 (0) 1277 227778 Tel (AUS): +61 (2) 99591018 Email: sales@microdec-profile.com Web: www.microdec-profile.com

Available for: Client server or ASP/SaaS Cloud options Workflows for all: Executive search, permanent, interim, contract, temporary, industrial/ volume

Profile RPM is Microdec’s latest version of the internationally renowned Profile recruitment database application. See right for a functionality summary

Services and Products • Easy to use – yet function rich • Multi-language, multi-office, multidiscipline, multicompany • Website portal integration in real-time • Integrated to: Daxtra, iProfile, Burning Glass, Textkernal, BackOffice etc.

• Profile 360 degree • Compliance manager • On-line timesheets • Hot lists • Opportunity progress facility with reporting • Social media integration • Shift & availability planner • Management reporting suite • Simple screen configuration tool for custom screens • Links with Broadbean, LogicMelon, IDIBU • SMART menus & SMART feeds • KPI Dials & Reports • Start-ups to global companies • 24/7 HelpDesk support

The Software for Global Recruitment Businesses Profile RPM is much more than a simple ‘off-the-shelf’ recruitment software solution. It can be configured for individual needs and incorporates bespoke automated routines. Thousands of users around the world that benefit from Profile RPM have an advantage over their rivals - their recruitment consultants are able to make more placements in less time, resulting in increased profits.

People Developing Recruitment Software T: +0044 (0)1277 227778 T E: sales@microdec-profile.com E W: www.microdec-profile.com W

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