FM World 2016 Buyers' Guide to FM Services by Redactive Media Group

BUYERS’ GUIDE TO FM SERVICES 2016

2016

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Buyers’ Guide to FM Services

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INTRODUCTION

Julie Kortens, Chairman, BIFM

GOOD FM REQUIRES GOOD SUPPLIER RELATIONSHIPS W

elcome to this, the 2016 FM World Buyers’ Guide to FM Services. As chairman of BIFM, I’ve never shied away from my expressing my great passion for the role of facilities management in first ensuring, and then boosting, operational productivity. Indeed, I’m glad to report that 2015 saw further progress in the sector’s quest to be recognised for its crucial contribution to the wider economy. More than ever, organisations are recognising the impact that good FM has on the environment, on the wellbeing of workers, and on the quality of interactions between an organisation and its clients. Of course, we as facilities management professionals already know how critical FM is to operational performance. But for us to truly succeed in our roles, strong working relationships with suppliers are paramount. The way in which we work with product and service suppliers can have just much impact on your performance as how we conduct ourselves with our own internal teams. FM’s many suppliers recognise this, and the sector is blessed to have so many creative and innovative solutions providers. Whether it’s the full-blown integrated FM service provision or the latest in cleaning or security equipment, there are plenty of firms offering solutions to boost your performance. This 2016 Buyers’ Guide can assist you in sourcing these suppliers, many of which are corporate members of the institute. Elsewhere in the guide you’ll see a review of the year just past as well as a diary of upcoming events. And as well as a review of the BIFM’s year, this guide includes a page detailing the professional guidance, support, CPD, qualifications and training for which BIFM is renowned. Should you be reading this guide at the start of a wider contract procurement programme, you’ll want to avail yourself of the many guidance materials and tools on the BIFM website, from Leaders Forum event reports to Good Practice Guides. In particular, consider downloading Procuring And Running Catering Contracts, Procuring And Running Cleaning Contracts, and Procuring And Running Guarding Contracts – from www.bifm.org.uk/gpgs. Good FM service provision requires buy-in from client and provider. There’s a lot involved in creating and sustaining strong supplier relationships, and we at BIFM are ready to help you to achieve that goal. I look forward to seeing you at one of our many BIFM events during 2016.

BIFM – the professional body for facilities management

www.fm-world.co.uk

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CONTENTS

Listings

BUYERS’ GUIDE

8 Special Interest Groups 9 Good Practice Guides 10 Introduction to BIFM

—Consultancy

11 Year in FM – Legal

—Equipment

12 Year in FM – IT 13 Year in FM – BIFM 14 Year in FM – Trends 15 Reports & Research

17 Britton Street, London EC1M 5TP Tel: 020 7880 6229 Email: editorial@fm-world.co.uk or sales@fm-world.co.uk Website: www.fm-world.co.uk EDITORIAL Editor: Martin Read Sub editor: Deborah Shrewsbury News editor: Herpreet Kaur Grewal Assistant editor: Jamie Harris Art director: Mark Parry Art editor: Nicola Skowronek Picture editor: Claire Echavarry

SHUTTERSTOCK

ADVERTISING Display sales executive: Jack Shuard Recruitment sales executive: John Seaman PRODUCTION Production manager: Jane Easterman Senior production executive: Aysha Miah PUBLISHING Publishing director: Joanna Marsh

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—Service

41 Construction

16 Useful organisations 19 Access Control

—Service —Civil Engineering

47 Energy Management —Equipment —Consultancy —Service

53 FM — Consultancy

—Equipment

—FM Consultancies

—Software

—Chartered Surveyors

23 Building Fabric —Flooring —Doors —Windows —Walls

29 Catering —Consultancy —Equipment —Service

33 Cleaning —Consultancy —Equipment

—Multi-professional — Procurement

59 FM Outsourced Services —Relocation / Move — Management —Help Desk —Post Room —Serviced Offices —Mailroom/ Reprographics —Plant Hire

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CONTENTS

69 Grounds Maintenance —Equipment —Landscaping Service

73 Health & Safety

—Service - Manned — Guarding

111 Software & Systems —Building

—Consultancy

—Management System

—Equipment

—CAFM

—Service

—Consultancy

79 IFM / Total FM Providers

—Room Booking —Time & Attendance

— Integrated / Total

—Visitor Management

FM Providers

—Help Desk

91 Mechanical & Electrical —Equipment —Equipment - HVAC —Maintenance Services

101 Recruitment & Training —Consultancy —Training Providers — Agencies

105 Security —Consultancy —Equipment

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119 Waste Management —Equipment —Environmental Management —Consultancy —Service

123 Workplace Interiors — Furniture — Consultancy — Service — Fit-Out — Lighting — Storage Solutions

128 INDEX

denotes BIFM’s corporate members

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WHY ASSET MANAGEMENT? At VINCI we have adopted asset management thinking and incorporated it into a comprehensive and integrated offering that uniquely allows delivery of Property Care activities to be totally connected to an organisations strategic plan. We offer a range of facility audit services and a web-based software platform that provides organisations with an integrated solution designed to help optimise their investments in facility assets and infrastructure. This promotes a consistent, value-driven process for strategic asset planning and management. Our approach allows organisations to: ● Get a clear picture of facility conditions and

requirements across the portfolio ● Accurately estimate the cost to maintain

and renew assets, as well as the cost of other capital requirements ● Determine the impact of different funding levels on an individual facility or the entire portfolio ● Align capital plans and budgets with organisational objectives ● Optimally allocate limited resources 6 FMworld Buyers' Guide • 2015

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● Ensure continuity of critical building systems ● Increase long-term utilisation of capital

assets. Our approach to the delivery of a whole-life service is to manage buildings, property assets and workplace services in a way that provides the maximum value and cost-effectiveness for the lifetime of a building. This requires making holistic decisions across the design, construction, operation and maintenance and use of buildings and asset systems that fully considers and addresses potential future requirements and circumstances, as well as whole-life cost implications – not just the immediate condition needs and budget constraints. VINCI Facilities ensure that all aspects of service delivery are approached efficiently and intelligently using an integrated approach. This section sponsored by

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REFERENCE & REVIEW

www.fm-world.co.uk

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BIFM NETWORKING

BIFM SPECIAL INTEREST GROUPS CATEGORIES Catering & Hospitality Chair: Simon Biggs www.bifm.org.uk/ catering

Rising FMs Chair: Chris Morris www.bifm.org.uk/ risingfms

Ireland Chair: Pat Gaughan www.bifm.org.uk/ bifm/groups/regions/ irelan

Education Chair: Jayne Townsend www.bifm.org.uk/ educationsig

Risk & Business Continuity Management Chair: Dave Cooke www.bifm.org.uk/ security

Fellows Chair: Stephen Fowell www.bifm.org.uk/ bifm/groups/sigs/felfor

Sustainability Chair: Sunil Shah www.bifm.org.uk/ sustainability

Health & Safety Chair: Rob Greenfield www.bifm.org.uk/ healthandsafety

Women in FM Chair: Lucy Jeynes www.bifm.org.uk/ bifm/groups/sigs/wifm

Ireland Region – North Branch Deputy chair: Danny McAuley www.bifm.org. uk/bifm/groups/ branch/23530

International Chair: Steve Gladwin www.bifm.org.uk/ bifm/groups/sigs/intal

Workplace Chair: Bob Seddon www.bifm.org.uk/ workplace

London Chair: Jason Cousins www.bifm.org.uk/ london

People Management Chair: Tahera Hammond www.bifm.org.uk/ peoplemanagement

REGIONS

Midlands Chair: Stuart Bonner www.bifm.org.uk/ midlands

Procurement Chair: Leslie Stratford www.bifm.org.uk/ procurement Retail Interim chair: Jennifer Smith www.bifm.org.uk/retail

East Chair: Roy Parrish www.bifm.org.uk/east Home Counties Chair: Mandy O’Shea www.bifm.org.uk/ homecounties Wales Chair: Neil Williams www.bifm.org.uk/wales

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Ireland Region – South Branch Deputy chair: Pat Gaughan www.bifm.org. uk/bifm/groups/ branch/23832

Nigeria Chair: Wale Odufalu www.bifm.org.uk/ nigeria North Region Chair: Sue Gott www.bifm.org.uk/north

North Region – North-West Deputy chair: Mark Whittaker www.bifm.org. uk/bifm/groups/ branch/12954 North Region – North-East Deputy chair: Mick Anderson www.bifm.org. uk/bifm/groups/ branch/12956 Scotland Region Chair: Sandy McNaughton www.bifm.org.uk/ scotland South Region Chair: Martin Atkinson www.bifm.org.uk/south South-West Chair: Nick Fox www.bifm.org.uk/ southwest South-West – Channel Islands Branch Deputy chair: Niall McClure www.bifm.org. uk/bifm/groups/ branch/23266

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BIFM REFERENCE GUIDES

BIFM GOOD PRACTICE GUIDES Members can download the latest good practice guides for free from the BIFM site Winter Maintenance How to prepare for adverse weather during the winter. FM Procurement Sets out how the process should run for those who will work with procurement colleagues and for those who will handle the purchase themselves. Building Controls And Building Energy Management Systems (BEMS) Focuses on building controls and Building Energy Management Systems (BEMS) for FM professionals. Energy Audits Enables FMs to understand how they may compare the results of an energy audit with good practice in both energy use and energy-related procedure.

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Recycling And Waste Management Helps businesses ensure that their waste practices stand up to scrutiny. Inclusive Access, Disability & The Equality Act Provides guidance on meeting requirements under the Equality Act 2010. Benchmarking Explains how to go about benchmarking and the benefits to be derived from it. Space Planning And Management Helps FMs understand how space planning and management is essential in supporting an organisationâ&#x20AC;&#x2122;s objectives. Procuring And Running Catering Contracts Explains how to buy and manage catering contracts. Selecting FM Software The guide provides guidance about the

critical issues involved in selecting and implementing FM software solutions. Procuring And Running Cleaning Contracts Guidance regarding good practice in procurement, delivery, and management of cleaning services. Security Management For FMs Guide to the day-to-day process of managing security risks and threats within the sphere of corporate FM in both public and private sectors. Procuring And Running Guarding Contracts Details the procurement and management of a security guarding service. Implementing A Sustainability Policy Explains how to produce a good practice document that will help organisations develop and implement a sustainability policy.

Refurbishing Office Interiors This guide explains how to develop, budget, plan, and manage an office refurbishment. Commercial Removals Describes good practice in all types of commercial (nondomestic) moving activities. Describes the many different facets that must be taken into account. Customer Care Provides a guide to building a customer care culture within your department. Risk Management Guidance on risk management principles and models. Business Continuity Covers the general principles and the practical application of Business Continuity Management. Vacant Property Management Best practice in the management of empty buildings.

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BIFM INTRODUCTION

SUPPORTING THE COMMUNITY

he BIFM is the professional body for facilities management, promoting excellence in FM for the benefit of practitioners, the economy and society. BIFM supports and represents more than 14,000 members around the world, both individual FM professionals and organisations, and thousands more through qualifications and training. As the leading body for facilities managers, here’s how the BIFM helps develop the profession Membership BIFM membership is designed for FM professionals to reflect their particular combination of core skills and experience at any point in their career. Specific membership grades and the corresponding letters after their name indicate the level they are at in their professional careers. www.bifm.org.uk/join

Continuing professional development (CPD) BIFM offers members a wide range of CPD events (most of which are free) through group events, furthermore BIFM’s CPD process and cycle is a useful tool to help members think about the next steps they want to take, which is all supported by an online CPD system. www.bifm.org.uk/cpd

Information and resources BIFM keeps members up-to-date with the latest FM thinking. This enables members to achieve their full potential and deliver to the best of their ability. www.bifm.org.uk/knowledge

Networking BIFM provides a range of opportunities to network both as a member and at national events. As a member of BIFM you can attend and engage with fellow colleagues in your region and in areas of special interest to share best practice and network with FM professionals from different disciplines. www.bifm.org.uk/networking

Qualifications BIFM qualifications have been designed for practitioners to cover the knowledge, skills and competences required of individuals at different stages of their career. They are delivered by BIFM- recognised centres, such as universities, professional training companies or employers’ in-house training departments. www.bifm.org.uk/qualifications Training BIFM Training offers short courses and training programmes on all aspects of managing facilities across a range of levels. Online courses are available through the e-learning portal, SkillSet. They also deliver in-house training for corporate development programmes. www.bifm-training.com 10 FM World Buyers' Guide • 2016

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Corporate membership Whether providing facilities services or selling products, businesses operating in the FM sector, Corporate Membership can help to raise their profile, reach key decision-makers, access exclusive opportunities and support team development. www.bifm.org.uk/corporatemembership Group membership For FM employers, Group Membership offers employee membership and your company can be awarded ‘BIFM Investor in FM Professional Development’. www.bifm.org.uk/groupmembership www.fm-world.co.uk

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THE YEAR IN FM LEGISLATION

COUNTDOWN BEGINS AS THE MINIMUM WAGE IS SET TO RISE

“ONS FIGURES REVEALED THAT THE NUMBER OF WORKERS ON ZERO-HOURS CONTRACTS WAS AROUND 744,000” www.fm-world.co.uk

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significant number of small companies expressed their concern about the impact the government’s National Living Wage (NLW) rate for over-25s – coming into legal force on 1st April – will have on their businesses. Many firms say they are planning to freeze job creation, or postponing or cancelling investment plans to compensate for the higher statutory rate, the Federation of Small Businesses (FSB) reported in October. Most feared trying to foist the strain of raised prices onto customers. It found that 38 per cent of small employers expect the NLW of £7.20 an hour to negatively affect their businesses. When asked to consider the projected rise in the NLW to at least £9 an hour by 2020, at least half thought it would have a negative impact – particularly those in the wholesale and retail sectors, and those working in accommodation and food services. Only 6 per cent of SMEs expect the policy to put a positive spin on business – SMEs in Yorkshire, the West Midlands, Wales, and the South-West most fear a negative effect. The FSB’s latest Cost of Employment Index, published in October, estimates that for a small retail business with six full-time staff aged 25 or over and earning the current adult minimum wage, the NLW would load an extra £5,900 a year on the payroll from April. The use of zero-hours contracts continued to rise; In September the Office for National Statistics (ONS) reported that the number of people engaged on such contracts had risen by almost a fifth since a year before. ONS figures revealed that the number of people on zero-hours contracts was about 744,000 – 2.4 per cent of UK workers. This raised concerns that some employers were using the contracts to get around legal provisions on pay and working conditions. But in May the government mandated that those on these contracts are entitled to statutory annual leave and the same pay rates as regular workers – exclusivity clauses in such contracts were also banned, allowing zero-hours workers to accept work from other employers. It remains to be seen whether the introduction of the NLW will encourage more use of zero-hours contracts. But delegates at FM World’s Leaders Forum in June agreed they could have a highly positive impact on those on them. Some egregious examples of zero-hours contract misuse among retailers had, said KPMG’s Guy Stallard, “clouded the view of what is actually a very sensible arrangement”. And Andrew Hulbert of Pareto said: “We’ve seen in our own research that zero-hour contracted employees are no less engaged, and no less satisfied than the rest of the workforce.” FM World Buyers' Guide • 2016 11

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THE YEAR IN FM – TECHNOLOGY

INTEREST IN BIM GROWS AHEAD OF 2016 ADOPTION DEADLINE

“MANAGEMENT BY MOBILE IN THE AGE OF SMARTPHONE APPS IS PROLIFERATING IN THE WORKPLACE”

rom April 2016, BIM Level 2 BIM capability verification becomes a mandatory requirement for companies tendering for central government construction contracts. Building Information Modelling is set to transform the way we design, construct, and – crucially for FMs – operate and secure assets by incorporating quality assurance and ensuring that data is produced and shared in a consistent and standardised way with users. Talk of BIM has been ubiquitous at conferences and in published guidance such as NBS National BIM Report 2015 and the BIM Roadmap by the Building Services Research & Information Association (BSRIA). However, as late as November, an Electrical Contractors’ Association warned that 54 per cent of its contractors with a turnover of under £1 million and 30 per cent of firms with earnings up to £20 million were not geared up for BIM – meaning unless action is taken fast, SMEs could be “frozen out” of billions of pounds of government contracts. Management by mobile in the age of smartphone apps is proliferating in the workplace. New infrastructures for data delivery have become omnipresent and are extending the functionality of CAFM products. The call for ever more coherent CAFM systems and flexibility in reporting has sparked a growth in the creation of apps associated with CAFM products linked via a web interface. The location awareness of handheld devices now allows best positioned operators to handle an emerging situation. Expect to see cloud-based systems using app-accessed mobile solutions become increasingly popular – particularly location-specific and facilityspecific solutions that match live condition status to historical data. The nascent Internet of Things (IoT), in which the smallest objects will be able to report their operational status to engineers over the internet – opens up a number of business model opportunities in coming years. It’s likely to alter the very structure of FM services. It augurs, for example, a change in contractual relationships between service providers and clients, with building users, say, paying for minimum levels of service performance rather than the building service products deployed to provide that service. The service provider would take on the risk associated with equipment failure. And because suppliers as well as clients get to measure BSE activity, that means new as a service (‘aaS’) business models, with client bodies procuring based on output as a service, not the products deployed to produce that output. Expect to see more ‘aaS’ models by which users buy not lighting, air con or furniture but light, heat, perhaps even ‘comfort’.

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THE YEAR IN FM – BIFM

2015: A YEAR IN FM – BIFM ACTIVITY

“THERE’S A VIBRANT SOCIAL MEDIA COMMUNITY IN FM WITH DISCUSSIONS ON HOT TOPICS TAKING PLACE” www.fm-world.co.uk

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hroughout 2015, the BIFM worked hard to support FM professionals, employers and suppliers through qualifications, training, membership and knowledge resources. A new online learning tool was launched to improve access to the BIFM Qualifications in Facilities Management for Levels 2 & 3, which means FM professionals can now access learning direct, and employers have another option for developing their FM teams, and it is accessible anywhere, anytime. Further Recognised Centres came on board to deliver qualifications with notable growth in Malaysia through a new government-backed qualification programme to raise standards in FM across the country. With the competence framework provided by the FM Professional Standards, BIFM is working with increased numbers of employers in developing and embedding professional development programmes and support structures to develop, attract and retain exceptional FM talent to drive forward their businesses. Turning to networking, hundreds of group events took place across the UK and internationally. BIFM regional conferences took place in Cardiff, London, Dublin, and Edinburgh, alongside hundreds of group CPD events on topics across the FM spectrum to networking social events. Many FM professionals attended BIFM events such as the ThinkFM conference (www.thinkfm. com), BIFM Awards (www.bifmawards.org) and in partnership with UBM, the Facilities Show (www.facilitiesshow.com). All these events take place in 2016, offering great opportunities to learn and connect. There’s a vibrant social media community in FM with discussions on hot topics taking place on BIFM’s various LinkedIn groups and Twitter AND experts writing blogs and sparking debates. And HR, FM and workplace communities were brought together in a collaborative project with CIPD through ‘The Workplace Conversation’ – a project exploring the evolution of the working environment and what the future of the workplace looks like. Working with Barclays and i-FM, we conducted a UK-based FM Business Confidence Monitor, closely followed by a Middle East monitor. New and updated Good Practice Guides were also released on topics such as Winter Maintenance, Risk Management and Commercial Removals. 2016 is shaping up to be a great year; make sure you are developing your career and your business with the professional body for FM, BIFM. www.bifm.org.uk @BIFM_UK FM World Buyers' Guide • 2016 13

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THE YEAR IN FM - TRENDS

GET UP, STAND UP FOR YOUR RIGHTS

“BOSSES SHOULD VIEW RAISING ENGAGEMENT LEVELS IN TANDEM WITH ISSUES OF DIVERSITY AND INCLUSION TO DRIVE UP PERFORMANCE”

he message for FMs in the workplace could be summed up by Bob Marley’s celebrated song, with hard-hitting warnings throughout the year from medical and lifestyle authorities that a sedentary office life was setting us all up for health problems. Hardly a week went by without fresh health and wellbeing research from government agencies and private sector-commissioned sources. ‘Sit-stand’ and ‘active working’ became buzz terms in workplace design. Sitting all day could cut productivity, increase stress, lead to obesity, back pain and RSI. Long periods sitting were associated with a 112 per cent increase in risk of diabetes; 147 per cent increase in cardiovascular events; 90 per cent increase in death due to cardiovascular events; and 49 per cent increase in death due to any cause. Back problems alone were said to have cost UK employers 15 million work days in 2013 (Office of National Statistics). In Scandinavia 80 per cent of office workers use sit-stand desks. But sit-stand working is in its infancy in the UK – with only 2 per cent of workers using height-adjustable workstations. Office furniture supplier Kinnarps kindly lent FM World staff a sit-stand desk to try during August; feelings were mixed, although the ‘guinea pigs’ felt benefits. Consciousness-raising on health matters extended to mental health. Injury and ill-health statistics released in October by the Health & Safety Executive showed that an estimated 27.3 million working days were lost due to work-related ill health or injury in 2014/15. Several reports during the year said bosses should view raising engagement levels in tandem with issues of diversity and inclusion to drive up company performance and employee wellbeing. Concerns about bullying at work were highlighted internationally by reports about Amazon’s culture of overworking – and neglecting the wellbeing of all but a few favoured employees. But remote workers also have woes. Almost two-thirds of employees who work from home are ‘lonely’, and miss mixing with their colleagues, said research in September from Regus. As debates over zero-hours contracts and low pay rumbled on, the government enacted the new National Living Wage, to become law next April. But a sobering report from KPMG in November estimated that there are about six million in-work poor in the UK earning less than the (voluntarily paid) Living Wage – an independently calculated rate based on the cost of living and set annually by the Living Wage Foundation.

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REFERENCE

REPORTS, RESEARCH & USEFUL ORGANISATIONS SELECTED RESEARCH REPORTS FROM 2015

UK Government — The National Living Wage: A step up for Britain — FAQs tinyurl.com/FM-buyersguide2016-1 UK Government — Spending Review and Autumn Statement 2015 — policy documents tinyurl.com/fm-buyersguide2016-11 The Living Wage Foundation Living Wage Employers — Evidence of UK Business Cases tinyurl.com/FM-buyersguide2016-2 KPMG — The Living Wage: an economic impact assessment tinyurl.com/FM-buyersguide2016-3 PwC: UK economic outlook: full report — November-2015 tinyurl.com/fm-buyersguide2016-5 CIPD — Productivity: getting the best out of people tinyurl.com/fm-buyersguide2016-6

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CIPD — Zero-hours and short-hours contracts in the UK: employer and employee perspectives - December 2015 tinyurl.com/fm-buyersguide2016-7 CIPD — In search of better workplaces – June 2015 tinyurl.com/fm-buyersguide2016-8 CIPD — Employee Outlook: Autumn 2015: Employee Views on Working Life tinyurl.com/fm-buyersguide2016-9

BSRIA https://www.bsria.co.uk The Building Centre www.buildingcentre.co.uk Building & Engineering Services Association www.b-es.org The Building Futures Group www.thebuildingfuturesgroup. com Business Services Association (BSA) www.bsa-org.com

CIPD — Investing in productivity: unlocking ambition tinyurl.com/fm-buyersguide2016-10

The Carbon Trust www.carbontrust.com

USEFUL ORGANISATIONS

Association of Women in Property www.womeninproperty.org.uk British Institute of Facilities Management www.bifm.org.uk/bifm British Council of Offices www.bco.org.uk

BRE https://www.bre.co.uk

Chartered Institution of Waste Management (CIWM www.ciwm.co.uk Chartered Institution of Building Services Engineers (CIBSE) www.cibse.org Chartered Institute of Building www.ciob.org.uk

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REFERENCE

USEFUL ORGANISATIONS Chartered Institute of Personnel & Development www.cipd.co.uk Chartered Institute of Purchasing & Supply (CIPS) www.cips.org Constructing Excellence www.constructingexcellence. org.uk Construction Industry Council www.cic.org.uk Department for Communities & Local Government (DCLG) www.communities.gov.uk Department for Environment, Food & Rural Affairs (DEFRA) www.defra.gov.uk Department of Health www.dh.gov.uk Department for Work and Pensions (DWP) www.gov.uk/dwp The Electrical Contractors’ Association (ECA) www.eca.co.uk Environmental Industries Commission (EIC) www.eic-uk.co.uk

EuroFM www.eurofm.org

Living Wage Foundation www.livingwage.org.uk

FIS - Finishers & Interiors Sector (formerly Association of Interior Specialists) www.theﬁs.org

Legionnella Control Association www.legionellacontrol.org.uk

Global FM www.globalfm.org Healthcare Facilities Consortium (HFC) www.hfc.org.uk Health Estates and Facilities Management Association (HEFMA) www.hefma.co.uk International Facility Management Association (IFMA) www.ifma.be Institute of Healthcare Engineering & Estate Management (IHEEM) www.iheem.org.uk Institute of Administrative Management www.instam.org Institute of Hospitality www.instituteofhospitality.org

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National Outsourcing Association www.noa.co.uk The National Examination Board in Occupational Safety & Health (NEBOSH) www.nebosh.org.uk Office Furniture Advisory Service (OFAS) www.ofas.org.uk Royal Institute of www.architecture.com Security Industry Authority (SIA) www.the-sia.org.uk The Work Foundation www.theworkfoundation.com The Workplace Intelligence Unit www.workplaceintelligenceunit. co.uk International Workplace www.internationalworkplace. com

www.fm-world.co.uk

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www.vinci-facilities.co.uk T: 01923 478400 info@vincifacilities.com

VINCI Facilities is part of VINCI, a world leader in concessions and construction

Asset Management expertise from VINCI Facilities. Innovative and sustainable workplace solutions.

DELIVERING INTEGRATED FACILITIES MANAGEMENT SERVICES

Mechanical & Electrical Maintenance l Building Fabric Maintenance l Energy Management Services l 24/7 Helpdesk l Workplace Solutions l Mobile Engineering l Capital Works Programmes

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ACCESS CONTROL ● Equipment ● Software

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DIRECTORY - ACCESS CONTROL

Advanced

AUTOPA Ltd

34 Moorland Way, Cramlington, Northumberland NE23 1WE EMAIL: marketing@advancedco.com WEB: www.advancedco.com TEL: 01670 707 111

AUTOPA Limited, Cottage Leap, Rugby, Warwickshire CV21 3XP EMAIL: info@autopa.co.uk WEB: www.autopa.co.uk TEL: +44 (0)1788 550556

Advanced is a global leader in intelligent fire detection, alarm and control systems. Its products are protecting challenging and prestigious sites in over 60 countries worldwide.

AUTOPA Limited has over 60 years’ experience in manufacturing, designing and installing street furniture and parking control products. The original manufacturer of the Hinged Parking Post, our extensive UK-manufactured product range includes products to help control vehicle and cycle traffic, as well as a wide choice of street furniture.

Advanced’s range of analogue addressable alarm systems is regarded as a benchmark across the fire industry and famous for its performance, quality and ease of use.

EQUIPMENT

CIS Security Ltd 418-426 Lewisham High Street EMAIL: sales@cis-security.co.uk WEB: www.cis-security.co.uk TEL: 020 8690 1903

We are a London-based independent security specialist. We provide a premium service in the corporate and public sectors and have a reputation for excellence. CIS Security offer a full range of security solutions, including training and consultancy, with the aim of fostering long-term relationships though pro-active management, trust and innovation.

InVentry Unit 22-23 Howley Business Village, Morley, Leeds LS27 0BZ EMAIL: info@inventry.co.uk WEB: www.inventry.biz TEL: 08433 306 134 InVentry offer a professional visitor interface, designed with security and efficiency in mind. Our sign-in software, applications and equipment enable business owners UK-wide to monitor who has been on their premises. Enhanced features include Health and Safety agreement screens, a fire roll call APP and an approved contractor database.

EQUIPMENT

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SOFTWARE

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DIRECTORY - ACCESS CONTROL

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR Resource Data Management 80 Johnstone Avenue, Hillington, Glasgow G52 4NZ EMAIL: sales@resourcedm.com WEB: www.resourcedm.com TEL: +44 (0) 141 8102828 A global energy, control and remote monitoring specialist, Resource Data Management (RDM) is trusted by the world’s leading companies to deliver award-winning solutions. Putting customers at the heart of our business, we reduce energy costs and back products with a five-year warranty*, free training and after-sales support. *exclusions apply.

AIT Key Technical Services (UK) Terasaki Electric (Europe) Trend Control Systems Bodet Access Control Systems Gallagher Security Systems Legic Identsystems Norbain Paxton Access Control Schneider Electric

PLAN YOUR NEXT MOVE

JOBS

on the move See latest job listings Create job alerts by email Save and email jobs from mobile Apply for jobs by saving your CV to your proﬁle Keep track of your activity

Go to www.fm-world.co.uk/jobs www.fm-world.co.uk

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A TOTAL FABRIC MAINTENANCE SOLUTION Rather than describe a single project, we’d rather let you decide what standard of FM provider goes from fixing a squeaky door to delivering the full range of fabric maintenance to one of Canary Wharf’s largest property portfolios. It’s been over eighteen years since Axis attended a maintenance call to fix a squeaky door – since then we’ve organically grown with the client, absorbing their many fabric services requirements to continually support the changes and demands their business puts upon its buildings. Today the estate, which operates 24/7 and 365 days a year, is circa 860,000 square feet (80,000 m2) of grade ‘A’ specification space with an 8,500 head-count capacity and Axis provides preventative and reactive maintenance, planned project requirements and moves and changes to keep the estate always up and always on – business continuity is critical. We have a trusting relationship with our client, but understandably a service as integral as this is reviewed and the contract scrutinised regularly, but eighteen years on we are still working together, thanks to 22 FMworld Buyers' Guide • 2015

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measurable financial value, demonstrable delivery standards and a proactive approach to delivering a solution that matches their needs.

Outcome This long relationship, unusual in itself within the FM industry, has been put down to not just what we do, which is fabric maintenance professionally delivered, but how we do it; by taking ownership, absorbing our client’s objectives and standards and becoming a singular focused team. If you’ve decided that’s evidence of a fabric maintenance provider you’d like to work with, we would welcome a discussion about your estates needs.

This section sponsored by

www.fm-world.co.uk

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BUILDING FABRIC

● Doors ● Flooring ● Walls ● Windows

www.fm-world.co.uk

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Active Facilities Management Ltd Axis 145 - 149 Vauxhall Street, London SE11 5RH EMAIL: info@axiseurope.com WEB: www.axiseurope.com/commercial TEL: 020 7564 2100 Axis provides a total fabric maintenance solution that enhances the value, integrity and lifespan of our client’s built assets, whilst maximising the productivity of their workforce through the creation and maintenance of safe and comfortable working environments. Our services span the full fabric maintenance spectrum.

Unit 4, Headley Park, 19 Headley Road, East Woodley RG5 4SW EMAIL: angela.love@activefm.co.uk WEB: www.activefm.co.uk TEL: 0845 130 9066 We’re active; we design, build and furnish great places to work AND once we have created them our logistics team will handle your move with care, recycle any old furniture and store surplus furniture or archives.

DOORS

ErgoPlus Facilities Ltd ErgoPlus House, 11 Wantage Road, Eddington, Hungerford, Berkshire RG17 0HG EMAIL: info@ergoplusfacilities.co.uk WEB: www.ergoplusfacilities.co.uk TEL: 01488 682806 Ergoplus provides client-focused facilities management services such as: contractors delivering fully integrated hard and soft services; project managers delivering installations, relocations, refurbishments; and consultants offering strategic and tactical advice. We deliver innovation and added value to clients through our experienced staff.

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WINDOWS

Facility Services Group Penllergaer Business Park, Penllergaer, Swansea SA4 9HL EMAIL: info@fsgfm.co.uk WEB: www.fsgfm.co.uk TEL: 01792 898040 Facility Service Group (FSG) is a leading provider of facilities management services, providing quality integrated solutions to help your business run smoothly. FSG consistently delivers excellence across all industry sectors, offering creative solutions that improve financial performance and deliver value to clients throughout Wales.

DOORS

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FLOORING

WINDOWS

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DIRECTORY - BUILDING FABRIC

Integral UK Ltd 1290 Aztec West, Almondsbury, Bristol BS32 4SG EMAIL: enquiries@integral.co.uk WEB: www.integral.co.uk TEL: 01454 278900 Integral is the largest independent mechanical, electrical and fabric maintenance company in the UK. Operating from 16 offices within the UK with 1,500 mobile technicians, Integral provides true national coverage. Integral also offer refrigeration, fire and security, ESOS energy assessors, design and build, and mechanical and electrical projects.

DOORS

FLOORING

Resource Data Management 80 Johnstone Avenue, Hillington, Glasgow G52 4NZ EMAIL: sales@resourcedm.com WEB: www.resourcedm.com TEL: +44 (0) 141 8102828 A global energy, control and remote monitoring specialist, Resource Data Management (RDM) is trusted by the world’s leading companies to deliver award-winning solutions. Putting customers at the heart of our business, we reduce energy costs and back products with a five-year warranty*, free training and after-sales support. *exclusions apply.

WINDOWS

TC Facilities Management Sapphire House, 74-76 Walton Street, Walton On The Hill, Tadworth, Surrey KT20 7RU EMAIL: info@tcfm.co.uk WEB: www.tcfm.co.uk TEL: 01737 814 016 TC Facilities Management (TCFM) directly delivers single and integrated FM services. Our 6,000 strong, competent team, provide our services - cleaning, security, specialist and facilities management - nationally in over 5,500 locations every day. Our focus is on understanding how TCFM’s support services can maximise our clients’ unique operations.

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Vinci Facilities Astral House, Imperial Way, Watford, Hertfordshire WD24 4WW EMAIL: info@vincifacilities.com WEB: www.vinci-facilities.co.uk TEL: 01923 478400 VINCI Facilities is a leading facilities management, building solutions and maintenance provider delivering sustainable ideas for today’s business challenges. Our solutions are commercially sound and highly customer-focused, providing clients with the information necessary to make strategic decisions about their estate.

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DIRECTORY - BUILDING FABRIC

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR

ACE Contract Maintenance Arcus FM BHL Blue Mountain Water Clugston Group G2 Business Services GCL Glassolutions Interface Europe Morris Vermaport Permaflor Plastic Surgeon PPD Assa Abloy GEZE UK Kingspan Trellicor Tormax

BE WISE WHEN YOU ADVERTISE

FM WORLD is the only officially audited title in the market We can prove your advert will reach a qualified targeted audience. Our ABC Certificate provides accurate, independently verified circulation figures, giving you confidence in your advertising investment. If you want to reach 12,744* facilities professionals contact: jack.shuard@ fm-world.co.uk or call 020 7880 8543

CIRCULATION UP 7% YEAR ON YEAR *Circulation figure relates to period from Jul ‘14 to Jun ‘15

For more information visit www.abc.org.uk or email info@abc.org.uk

W FM MWorld www.fm-world.co.uk

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Fabric maintenance, professionally delivered Our expertise delivered to your standards. We offer a full range of services, from special projects to a long-term on-site presence. Every client is unique to us, so we can tailor our services to corporate properties, high-end residential estates, heritage locations, hotels, retail, warehouses, education, health and blue-light environments.

axiseurope.com/commercial

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CATERING

● Consultancy ● Equipment ● Service

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DIRECTORY - CATERING

DCT Facilities Management Canada House, 272 Field End Road, Eastcote Middlesex HA4 9NA EMAIL: info@dctfacilities.co.uk WEB: www.dctfacilities.co.uk TEL: 020 3284 8830 We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down-to-earth, jargon-free, highly effective. We listen, we seek a clear understanding of our clients’ goals, aspirations and culture. This way we deliver and often genuinely surpass expectations.

CONSULTANCY

Mace Macro Limited 155 Moorgate, London EC2M 6XB EMAIL: karen.wilson@macemacro.com WEB: www.@macemacro.com TEL: 0203 522 3000 Macro has become a well-known recognised brand in the facilities management (FM) industry and a global success over the last ten years. We now operate in over 40 countries through our key hubs of London for the UK and Europe, Dubai for the Middle East and India, and Atlanta for the Americas.

CONSULTANCY

EQUIPMENT

SERVICE

TC Facilities Management Servest Servest House, Heath Farm Business Centre, Bury St Edmunds, Suffolk IP28 6LG EMAIL: enquiries@servest.co.uk WEB: www.servest.co.uk TEL: 0800 614 678 Servest Group is an expert in facilities management, creating environments that enable people to deliver exceptional experiences to help organisations to be more efficient, effective and sustainable. Whether you need a specialist service, integrated approach, or TFM solution, we can deliver value to your organisation and your people.

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Sapphire House, 74-76 Walton Street, Walton On The Hill, Tadworth, Surrey KT20 7RU EMAIL: info@tcfm.co.uk WEB: www.tcfm.co.uk TEL: 01737 814 016 TC Facilities Management (TCFM) directly delivers single and integrated FM services. Our 6,000 strong, competent team, provide our services - cleaning, security, specialist and facilities management - nationally in over 5,500 locations every day. Our focus is on understanding how TCFM’s support services can maximise our clients’ unique operations.

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DIRECTORY - CATERING OTHER ORGANISATIONS ACTIVE IN THIS SECTOR Aramark Workplace Solutions (UK) Bartlett Mitchell Baxterstorey Bennett Hay CH&Co. Express Vending Fruitful Office Graysons Restaurants Harbour & Jones Lexington Catering OCS Group UK Scanomat UK The Genuine Dining Co. The Litmus Partnership Thomas Franks VMC (UK) Chester Boyd Connect Catering Gather & Gather Holroyd Howe Turpin Smale Vacherin Wilson Vale

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CLEANING

● Consultancy ● Equipment ● Service

www.fm-world.co.uk

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DIRECTORY - CLEANING

ABM George House, 75-83 Borough High Street, London SE1 1NH Facility Management: Can consistent quality + savings go hand in hand? Yes, it’s possible for your facilities services programme to gain increased efficiencies with consistent exemplary results and cost management. Commercial, retail, public and leisure properties – large and small – count on ABM to do just that. We call it building value. Through reliable services and sustainability practices, we keep properties safe, clean, comfortable, and energy-efficient. We take the time to understand your vision, culture, and corporate and service objectives. Stand-alone or integrated services include cleaning, electrical & lighting, energy, facilities engineering, HVAC & mechanical, landscape & grounds, parking & transportation, and security personnel & consulting. SERVICE

GET IN TOUCH

ukinfo@uk.abm.com www.abm.co.uk 020 7089 6600 facebook.com/ABMIndustries @ABMFacilityServ linkedin.com/company/gbm-supportservices-group

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£1.7m savings for shopping centre client Following a review of its portfolio, our client proceeded to undertake a tender exercise in respect of cleaning and waste management services at five of its locations to achieve efficiency and consistency across the sites. The centrally procured contract has resulted in key benefits: • £1.7m savings, achieved whilst improving standards and demonstrating an average portfolio KPI achievement of 95%+. • Implemented a new waste model achieving an average of 83% against a 75% target. • Consolidated sub-contractor base. • Technology including eCAT real-time quality auditing, time and attendance and a secure client portal. • Standard operating structure.

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DIRECTORY - CLEANING

Anabas Portland House, Bressenden Place, London SW1E 5RS EMAIL: solutions@anabas.co.uk WEB: www.anabas.co.uk TEL: 0844 576 3737 In contrast to other facilities management companies, Anabas focuses solely on looking after corporate office occupiers. Our approach is based on designing a facilities management service which is visibly different for the corporate workplace. Put simply, we offer a boutique service which looks at the small details that create a great customer experience.

Arthur McKay Cameron Court, Cameron Street, Hillington Park, Glasgow G52 4JG EMAIL: fm-tenders@arthur-mckay.com WEB: www.arthur-mckay.com TEL: 0141 559 6500 Support with you at the centre. That’s what you can rely on from Arthur McKay. Your diverse and distinctive needs are at the very core of our thinking on every facilities management project. These needs are largely established by asking pertinent questions based on 50 years’ experience across multiple sectors.

SERVICE

Clugston Facilities Management St Vincent House, Normanby Road, Scunthorpe, North Lincolnshire DN15 8QT EMAIL: david.needham@clugston.co.uk WEB: www.clugston.co.uk TEL: 07436 544853

Cordant Services Cordant Services Ltd, Chevron House, 346 Long Lane, Hillingdon, Middlesex UB10 9PF EMAIL: info@cordantservices.com WEB: www.cordantservices.com TEL: 01895 201800

Clugston FM is focused on ensuring exacting levels of customer care, together with legislative and business compliance, through our specialist in-house teams. Backed up by established and proven service partners, and as a member of BIFM, we ensure planned and reactive regimes are in place, providing total flexibility across hard and soft services.

Cordant Services offers an integrated approach to facilities management guided by business successes, operating principles, knowledge and expertise. With a proven track record for achieving high standards in a wide spectrum of industry sectors, Cordant delivers a truly comprehensive, tailored solution to meet the individual needs of the client.

SERVICE

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ErgoPlus Facilities Ltd ErgoPlus House, 11 Wantage Road, Eddington, Hungerford, Berkshire RG17 0HG EMAIL: info@ergoplusfacilities.co.uk WEB: www.ergoplusfacilities.co.uk TEL: 01488 682806 FACEBOOK: facebook.com/ergoplusfacilities Ergoplus provides client-focused facilities management services such as: contractors delivering fully integrated hard and soft services; project managers delivering installations, relocations, refurbishments; and consultants offering strategic and tactical advice. We deliver innovation and added value to clients through our experienced staff.

DCT Facilities Management Canada House, 272 Field End Road, Eastcote Middlesex HA4 9NA EMAIL: info@dctfacilities.co.uk WEB: www.dctfacilities.co.uk TEL: 020 3284 8830 We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down-to-earth, jargon-free, highly effective. We listen, we seek a clear understanding of our clientsâ&#x20AC;&#x2122; goals, aspirations and culture. This way we deliver and often genuinely surpass expectations.

CONSULTANCY

FACILITIES MANAGEMENT

G4S Facilities Management Pembroke House, Aynho Road, Adderbury, Banbury OX17 3NS EMAIL: g4sfm@uk.g4s.com WEB: www.g4sfm.co.uk TEL: 0844 387 7744 We create flexible FM solutions to deliver safe and secure environments. Total facilities management plus hard and soft FM including security, cleaning, catering, front of house, hard FM, energy management, and service desk services to corporate, healthcare, education and central government sectors in the UK, Ireland and offshore islands.

SERVICE

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Gardiner & Theobald LLP 10 South Crescent, London WC1E 7BD EMAIL: g.ogg@gardiner.com WEB: www.gardiner.com TEL: 0207 209 8431 The Gardiner & Theobald Strategic Asset & FM Consultancy Group provides independent & practical advisory services to clients across all sectors and facility types. Our specialist advisers support clients in attaining excellence in the management of their facilities services. Services include audit, FM strategy, right sourcing, benchmarking etc.

CONSULTANCY

www.fm-world.co.uk

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DIRECTORY - CLEANING

Helistrat

Julius Rutherfoord

Building 1000, Lakeside North Harbour, Western Road, Portsmouth PO6 3EN EMAIL: enquiries@helistrat.co.uk WEB: www.helistrat.co.uk TEL: 023 9312 1314

The Tramshed, 12 Ingate Place, London SW8 3NS EMAIL: sales@julius-r.co.uk WEB: www.julius-r.co.uk TEL: 020 7819 6700

As the leading consultancy and contract management partner in sustainable environments for waste and recycling management, Helistrat delivers efficiency and performance gains by designing, implementing and managing bespoke models that fit perfectly with our customers’ core facilities management (FM) operations.

Dedicated to London, Julius Rutherfoord is committed to providing the very best cleaning and soft FM services in the capital. We are an award-winning independent company whose head office in Battersea has secured the Golden Service Award for the UK’s healthiest workplace for four years in a row.

SERVICE

www.fm-world.co.uk

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DIRECTORY - CLEANING

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR Axis Cleaning & Support Services

B38 Facilities Management Beaver Floorcare Birkin Cleaning Services Brayborne Facilities Services Bright a Blind Bright Hygiene Centigen Facilities Management Chamberlaine Cleaning Services

Advance your business BIFM: Your essential partner in facilities management As the professional body for facilities management, the British Institute of Facilities Management is trusted by nearly 15,000 members and hundreds of businesses to represent FM. Have you considered how to work with BIFM to advance your business?

The Combined Services Provider Cleanevent Group Clugston Group

Support and develop highly effective FM teams > Group Membership – Investors in FM Professional Development Recognise, reward and support employees through BIFM group membership and show your commitment to FM excellence through your people.

your employees, to develop and demonstrate FM expertise at all levels.

Facilities Management support your staff through each stage of their FM career; helping them support your organisation.

> Corporate Membership Demonstrate you are serious about FM and stay ahead of and brand awareness, helping increase opportunities.

CRN Contract Services Crystal Services Emprise Services Plc Facilicom UK The Fidelis Group Green Facilities Management

Together we can advance our profession.

GreenZone Cleaning & Support Services > Tel: +44 (0)1279 712 620 > Web: www.bifm.org.uk > Email: membership@bifm.org.uk

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i-Clean Systems www.fm-world.co.uk

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BE WISE WHEN YOU ADVERTISE Karcher (UK) KGB Cleaning & Support Services LCC Support Services Leafield Environmental Mara Services Mitie Group PLC Monthind Clean LLP Nationwide Hygiene Supplies NIC Services Group Not Just Cleaning Nviro OCS Group UK Office & General Environmental Services Peartree Cleaning Services PLT Services Principle Cleaning Services Proof FM Regent Samsic

CIRCULATION UP 7% YEAR ON YEAR *Circulation figure relates to period from Jul ‘14 to Jun ‘15

Regular Cleaning Services Spectrum Service Solutions For more information visit www.abc.org.uk or email info@abc.org.uk

T.W.O Services Temco Facility Services Town & Country Cleaning

W FM MWorld www.fm-world.co.uk

Vaclensa Plc www.fm-world.co.uk

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CONSTRUCTION

● Civil

engineering

● Consultancy ● Equipment ● Service

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DIRECTORY - CONSTRUCTION

AUTOPA Ltd Advanced 34 Moorland Way, Cramlington, Northumberland NE23 1WE EMAIL: marketing@advancedco.com WEB: www.advancedco.com TEL: 01670 707 111

Advanced is a global leader in intelligent fire detection, alarm and control systems. Its products are protecting challenging and prestigious sites in over 60 countries worldwide. Advanced’s range of analogue addressable alarm systems is regarded as a benchmark across the fire industry and famous for its performance, quality, and ease of use.

AUTOPA Limited, Cottage Leap, Rugby, Warwickshire CV21 3XP EMAIL: info@autopa.co.uk WEB: www.autopa.co.uk TEL: +44 (0)1788 550556 AUTOPA Limited has over 60 years’ experience in manufacturing, designing and installing street furniture and parking control products. The original manufacturer of the Hinged Parking Post, our extensive UK-manufactured product range includes products to help control vehicle and cycle traffic, as well as a wide choice of street furniture.

CONSULTANCY

Concerto Concerto Integrated Software Solutions Floors 1 & 2, 105 Main Street, Frodsham, Cheshire WA6 7AB EMAIL: info@concerto.co.uk WEB: www.concerto.co.uk TEL: 0844 858 9171 The Concerto integrated asset management solution acts as a central hub, bringing together all property management functions under a single overarching system. Web-based, user-friendly and highly configurable, Concerto is more than just a CAFM system. It is an intuitive, collaborative, future-proof solution that will develop as your company grows.

CONSULTANCY

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EQUIPMENT

SERVICE

www.fm-world.co.uk

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DIRECTORY - CONSTRUCTION

Gardiner & Theobald LLP 10 South Crescent, London WC1E 7BD EMAIL: g.ogg@gardiner.com WEB: www.gardiner.com TEL: 0207 209 8431

Integral UK Ltd

The Gardiner & Theobald Strategic Asset & FM Consultancy Group provides independent & practical advisory services to clients across all sectors and facility types. Our specialist advisers support clients in attaining excellence in the management of their facilities services. Services include audit, FM strategy, right sourcing, benchmarking etc.

Integral is the largest independent mechanical, electrical and fabric maintenance company in the UK. Operating from 16 offices within the UK with 1,500 mobile technicians, Integral provides true national coverage. Integral also offer refrigeration, fire and security, ESOS energy assessors, design and build, and mechanical and electrical projects.

CONSULTANCY

Lantei Compliance Services

Screwfix

Lantei Compliance Services Head Office, 1A Essex Street, Preston PR1 1QE EMAIL: helpdesk@lantei.co.uk WEB: www.lantei.co.uk TEL: 01772 250179 Lantei are specialists in fixed wire testing, thermographics, and PAT testing. With five UK offices and electrical engineers throughout the UK, Lantei are able to service all industries. Quality is at the forefront of all we do, and we work to ISO 9001, ISO14001, Chas, NICEIC, and ECA standards.

www.fm-world.co.uk

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1290 Aztec West, Almondsbury, Bristol BS32 4SG EMAIL: enquiries@integral.co.uk WEB: www.integral.co.uk TEL: 01454 278900

EQUIPMENT

SERVICE

Trade House, Mead Avenue, Houndstone Business Park, Yeovil BA22 8RT EMAIL: b2benquiries@screwfix.com WEB: www.screwfix.com TEL: 03330 430 050 Screwfix Key Accounts is a bespoke service with a unique set of features which will benefit large limited companies, PLCâ&#x20AC;&#x2122;s, Public and Private Sector organisations, with requirements for management information to successfully deliver procurement strategies. With a joint relationship Screwfix can help towards your business goals and you could quickly recognise the long-term benefits.

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DIRECTORY - CONSTRUCTION

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR BAM FM Bates FMC Clugston Group Costain Cubic Esh Construction Gleeds Corporate Services Hill International (FM) Jaguar Building Services McLaughlin & Harvey R. Neck & Son Sewell Facilities Management Sykes & Son Taylor Project Services LLP The Hyde Group The Landscape Group Total Construction SW VAMED Healthcare Services Sdn Bhd Arup Buro Happold John Laing Group Skanska

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www.fm-world.co.uk

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BIFMT F

Your Career Our Courses We would like to thank all FMs for making us the Leading FM Training Provider for over 20 years. Don’t leave your future to chance. Book your FM course with us and move up in your career.

+44 (0)20 7404 4440 info@bifm-training.co.uk | www.bifm-training.com

www.fm-world.co.uk

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ENERGY MANAGEMENT ● Consultancy ● Equipment ● Service

www.fm-world.co.uk

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DIRECTORY - ENERGY MANAGEMENT

Arthur McKay Cameron Court, Cameron Street, Hillington Park, Glasgow G52 4JG EMAIL: fm-tenders@arthur-mckay.com WEB: www.arthur-mckay.com TEL: 0141 559 6500

Bouygues Energies & Services Becket House, 1 Lambeth Palace Road, London SE1 7EU EMAIL: development@bouygues-es.co.uk WEB: www.bouygues-es.co.uk TEL: 44 (0)207 401 0020

Support with you at the centre. That’s what you can rely on from Arthur McKay. Your diverse and distinctive needs are at the very core of our thinking on every facilities management project. These needs are largely established by asking pertinent questions based on 50 years’ experience across multiple sectors.

Bouygues Energies & Services is a customercentric facilities management and energy performance partner, operating in over 20 countries worldwide and part of the Bouygues Group – a global brand employing over 130,000 people in 80 countries within the construction, civil works, energy, services, telecommunications and media sectors.

Clugston Facilities Management

Cordant Services

St Vincent House, Normanby Road, Scunthorpe, North Lincolnshire DN15 8QT EMAIL: david.needham@clugston.co.uk WEB: www.clugston.co.uk TEL: 07436 544853

Cordant Services Ltd, Chevron House, 346 Long Lane, Hillingdon, Middlesex UB10 9PF EMAIL: info@cordantservices.com WEB: www.cordantservices.com TEL: 01895 201800

CONSULTANCY

SERVICE

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DIRECTORY - ENERGY MANAGEMENT

FACILITIES MANAGEMENT

ErgoPlus Facilities Ltd

G4S Facilities Management

ErgoPlus House, 11 Wantage Road, Eddington, Hungerford, Berkshire RG17 0HG EMAIL: info@ergoplusfacilities.co.uk WEB: www.ergoplusfacilities.co.uk TEL: 01488 682806

Pembroke House, Aynho Road, Adderbury, Banbury OX17 3NS EMAIL: g4sfm@uk.g4s.com WEB: www.g4sfm.co.uk TEL: 0844 387 7744

Ergoplus provides client-focused facilities management services such as: contractors delivering fully integrated hard and soft services; project managers delivering installations, relocations, refurbishments; and consultants offering strategic and tactical advice. We deliver innovation and added value to clients through our experienced staff.

We create flexible FM solutions to deliver safe and secure environments. Total facilities management plus hard and soft FM including security, cleaning, catering, front of house, hard FM, energy management, and service desk services to corporate, healthcare, education and central government sectors in the UK, Ireland and offshore islands. CONSULTANCY

CONSULTANCY

EQUIPMENT

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EQUIPMENT

SERVICE

Lantei Compliance Services Lantei Compliance Services Head Office, 1A Essex Street, Preston PR1 1QE EMAIL: helpdesk@lantei.co.uk WEB: www.lantei.co.uk TEL: 01772 250179 Lantei are specialists in fixed wire testing, thermographics, and PAT testing. With five UK offices and electrical engineers throughout the UK, Lantei are able to service all industries. Quality is at the forefront of all we do, and we work to ISO 9001, ISO14001, Chas, NICEIC, and ECA standards.

SERVICE

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DIRECTORY - ENERGY MANAGEMENT

CONSULTANCY

EQUIPMENT

SERVICE

Planned Lighting Maintenance Roystan House, Andover Road, Whitchurch Hampshire RG28 7RL EMAIL: sales@plannedlighting.co.uk WEB: www.plannedlighting.co.uk TEL: 01256897510 PLM are specialists in the provision of professional lighting solutions offering a unique mix of integral design, innovative technology and energy-saving initiatives. Consultancy-led, audit-based advice on optimum system requirements and efficient LED technology delivers maximum financial return to meet both legislative and financial targets. CONSULTANCY

EQUIPMENT

SERVICE

Resource Data Management 80 Johnstone Avenue, Hillington, Glasgow G52 4NZ EMAIL: sales@resourcedm.com WEB: www.resourcedm.com TEL: +44 (0) 141 8102828 A global energy, control and remote monitoring specialist, Resource Data Management (RDM) is trusted by the worldâ&#x20AC;&#x2122;s leading companies, to deliver award-winning solutions. Putting customers at the heart of our business, we reduce energy costs and back products with a five-year warranty*, free training and after-sales support. *exclusions apply.

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DIRECTORY - ENERGY MANAGEMENT

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR Acacia Facilities Management B:ssec Carbon Numbers Carbon 2018 Clugston Group Cylon Controls (UK) Energy & Technical Services Eni UK JCW Energy Services Richard Irvin Energy Solutions Save Money Cut Carbon Sowga SSE Contracting Thomas Franks VMC (UK) Acclaro Advisory Analytical Environmental Services Arrow Energy Solutions CMR Consultants Low Carbon Europe Redhill Analysts Startwrite Consultants

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FM CONSULTANCY

● FM

consultancies

● Chartered

surveyors

● Multi-professional ● Procurement

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consultancies

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DIRECTORY - FM CONSULTANCY

Concourse FM Ltd Kingfisher House 140 Nottingham Road, Long Eaton Nottingham NG10 2EN EMAIL: info@concoursefm.com WEB: www.concoursefm.com TEL: 0844 474 1555 Our facilities management workplace solution provides a strategic approach that ensures the effective procurement, provision, management and cost control of business support services that are aligned with your business objectives and company values.

FM PROCUREMENT

DCT Facilities Management

Gardiner & Theobald LLP

Canada House, 272 Field End Road, Eastcote Middlesex HA4 9NA EMAIL: info@dctfacilities.co.uk WEB: www.dctfacilities.co.uk TEL: 020 3284 8830

10 South Crescent, London WC1E 7BD EMAIL: g.ogg@gardiner.com WEB: www.gardiner.com TEL: 0207 209 8431

We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down-to-earth, jargon-free, highly effective. We listen, we seek a clear understanding of our clientsâ&#x20AC;&#x2122; goals, aspirations and culture. This way we deliver and often genuinely surpass expectations.

FM PROCUREMENT

AUDITING

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FM PROCUREMENT

www.fm-world.co.uk

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DIRECTORY - FM CONSULTANCY

Helistrat Building 1000, Lakeside North Harbour, Western Road, Portsmouth PO6 3EN EMAIL: enquiries@helistrat.co.uk WEB: www.helistrat.co.uk TEL: 023 9312 1314

Lantei Compliance Services Lantei Compliance Services Head Office, 1A Essex Street, Preston PR1 1QE EMAIL: helpdesk@lantei.co.uk WEB: www.lantei.co.uk TEL: 01772 250179

Lantei are specialists in fixed wire testing, thermographics, and PAT testing. With five UK offices and electrical engineers throughout the UK, Lantei are able to service all industries. Quality is at the forefront of all we do, and we work to ISO 9001, ISO14001, Chas, NICEIC, and ECA standards.

Larch Consulting

Mace Macro Limited

95 Upper Holly Walk, Leamington Spa CV32 4JS EMAIL: innovate@larch.co.uk WEB: www.larch.co.uk TEL: 01926 314312

155 Moorgate, London EC2M 6XB EMAIL: karen.wilson@macemacro.com WEB: www.@macemacro.com TEL: 0203 522 3000

Larch is a specialist FM consultancy advising clients on sourcing strategies, service improvement, best practice and troubleshooting. Established in 1995, our team of experts works with commercial, public and 3rd sector clients in the UK and EMEA. We also work with FM service companies on the development of new services and markets.

FM PROCUREMENT

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AUDITING

Macro has become a well-known recognised brand in the facilities management (FM) industry and a global success over the last ten years. We now operate in over 40 countries through our key hubs of London for the UK and Europe, Dubai for the Middle East and India, and Atlanta for the Americas.

FM PROCUREMENT

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DIRECTORY - FM CONSULTANCY

Michael Page Facilities Management

Planned Lighting Maintenance

4 Brindley Place, Birmingham B1 2LG EMAIL: richardinsley@michaelpage.com WEB: www.michaelpage.co.uk/fm TEL: 0121 230 9421

Roystan House, Andover Road, Whitchurch Hampshire RG28 7RL EMAIL: sales@plannedlighting.co.uk WEB: www.plannedlighting.co.uk TEL: 01256897510

Michael Page Facilities Management has a network of specialist consultants in health, education, government and the private sector across the UK, placing facilities management job-seekers with a range of employers. We recruit permanent, temporary and contract roles for end-users, consultancies and FM service providers.

PLM are specialists in the provision of professional lighting solutions offering a unique mix of integral design, innovative technology and energy-saving initiatives. Consultancy-led, audit-based advice on optimum system requirements and efficient LED technology delivers maximum financial return to meet both legislative and financial targets.

FM PROCUREMENT

Quantec Electrical Inspection and Testing

Trios Group Plc

1 The Oaks, Revenge Road, Lordswood, Chatham, Kent ME5 8LF EMAIL: qcltd@quantectest.co.uk WEB: www.quantectest.co.uk TEL: 01634 865 750 Specialist fixed wire and portable appliance testing, thermographic surveys, load monitoring and electrical rectification works delivered competitively and at best value. Our client-focused teams service FM companies, public sector and private organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet. NICEIC, ISO9001, ISO14001.

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224 - 232 High Street, Erdington, Birmingham EMAIL: enquiries@triosgroup.co.uk WEB: www.triosgroup.co.uk TEL: 0845 300 5969 The UKâ&#x20AC;&#x2122;s fastest-growing and innovative FM company. Specialising in strategic in-sourcing and developing bespoke maintenance strategies for both the public and private sectors.

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DIRECTORY - FM CONSULTANCY

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR

Marsh McLennan Real Estate Advisors

Acacia Facilities Management

Opale Management Services Opex Consultancy

AECOM Airborne Environmental Consultants Alpha Mead Facilities & Management Services ApexFM

Orbit Property Management Parcour Consulting PHS Group Pick Everard Prism Facilities Management

Artec Facilities Management Talent FM Global Artelia UK Assurity Consulting BakerStuart Carbon Numbers

Taylor Project Services LLP The Xenon Group Thomson FM Workman Facilities Management

ChangeStone Business Consultants LLP Comet Advisory Services Eco FM Eddisons Gleeds Corporate Services GVA Acuity Howard Langley Associates International Workplace Key Facilities Management Macdonald & Company Group

www.fm-world.co.uk

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This section sponsored by

KSR ELECTRONIC SYSTEMS UK LTD Name of client: KSR Electronic Systems UK Ltd Name of site: KSR Electronic Systems UK Ltd Location: Penllergaer Business Park, Swansea Scope of works: Works completed for this contract included providing comprehensive maintenance services. Services provided included, but were not limited to: • Full M&E • External and emergency lighting • Above and below ground drainage • Industrial roller shutter doors • 11 Kv HV Maintenance • Compressors, Chillers, HVAC Maintenance • Fabric PPM • Effluent Management • Environmental Permit Implementation, Management and Maintenance. • ISO 14001 management The facility allows the world-class manufacturing of automotive electronic modules within class 100 and class 10,000 clean rooms.

Success Complete facilities, environmental & health & safety management contracts have been awarded to FSG. Our management of the EHS system for the client is considered exemplar by NRW (formerly the environment agency) and is 58 FMworld Buyers' Guide • 2015

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subject to routine audits as part of the permit. The original 12-month contract has been extended to 10 years. “FSG operate a comprehensive Facilities Management service for our custom-built electronics manufacturing plant. Their proven competencies in the efficient and effective management our facilities maintenance and service provision is a key business function, which provides a platform for our plant’s operational performance. FSG also demonstrate high levels of project management skills with the ability to handle and deliver on multiple projects concurrently. “Recent examples include a range of equipment moves and a full process installation and service provision for a new product launch. These services are enhanced by excellent communication and problem solving skills, as well as a true application to the task. An appreciation of our working environment and the nature of our products is always considered and consultation in areas of expertise is regarded as a key component their service. The relationship we have developed continues to add value year on year and I look forward to building on this as FSG evolve and become an increasingly important stakeholder in our operational strategy.” Tom de Vall, Plant Manager KSR Electronic Systems www.fm-world.co.uk

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OUTSOURCED FACILITIES SERVICES ● Disaster ● Help

restoration

desk

● Laundry ● Mailroom ● Pest

control

● Plant ● Post

& reprographics

hire

room

● Relocation ● Serviced

offices

● Stationery ● Vacant

/ move management & consumables

property management

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DIRECTORY - OUTSOURCED FACILITIES SERVICES

Active Facilities Management Ltd Unit 4, Headley Park, 19 Headley Road, East Woodley RG5 4SW EMAIL: angela.love@activefm.co.uk WEB: www.activefm.co.uk TEL: 0845 130 9066

Anabas

We’re active; we design, build and furnish great places to work AND once we have created them our logistics team will handle your move with care, recycle any old furniture and store surplus furniture or archives.

In contrast to other Facilities Management companies, Anabas focuses solely on looking after corporate office occupiers. Our approach is based on designing a facilities management service which is visibly different for the corporate workplace. Put simply, we offer a boutique service which looks at the small details that create a great customer experience.

HELP DESK

RELOCATION / MOVE MANAGEMENT MAILROOM & REPROGRAPHICS

Portland House, Bressenden Place, London SW1E 5RS EMAIL: solutions@anabas.co.uk WEB: www.anabas.co.uk TEL: 0844 576 3737

HELP DESK POST ROOM RELOCATION/MOVE MANAGEMENT

Axis 145 - 149 Vauxhall Street, London SE11 5RH EMAIL: info@axiseurope.com WEB: www.axiseurope.com/commercial TEL: 020 7564 2100 Axis provides a total fabric maintenance solution that enhances the value, integrity and lifespan of our client’s built assets, whilst maximising the productivity of their workforce through the creation and maintenance of safe and comfortable working environments. Our services span the full fabric maintenance spectrum.

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Bouygues Energies & Services Becket House, 1 Lambeth Palace Road, London SE1 7EU EMAIL: development@bouygues-es.co.uk WEB: www.bouygues-es.co.uk TEL: 44 (0)207 401 0020 Bouygues Energies & Services is a customercentric facilities management and energy performance partner, operating in over 20 countries worldwide and part of the Bouygues Group – a global brand employing over 130,000 people in 80 countries within the construction, civil works, energy, services, telecommunications and media sectors.

www.fm-world.co.uk

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DIRECTORY - OUTSOURCED FACILITIES SERVICES

CIS Security Ltd 418-426 Lewisham High Street EMAIL: sales@cis-security.co.uk WEB: www.cis-security.co.uk TEL: 020 8690 1903

Concourse FM Ltd Kingfisher House 140 Nottingham Road, Long Eaton Nottingham NG10 2EN EMAIL: info@concoursefm.com WEB: www.concoursefm.com TEL: 0844 474 1555 Our Facilities Management workplace solution provides a strategic approach that ensures the effective procurement, provision, management and cost control of business support services that are aligned with your business objectives and company values.

Concerto Concerto Integrated Software Solutions Floors 1 & 2, 105 Main Street, Frodsham, Cheshire WA6 7AB EMAIL: info@concerto.co.uk WEB: www.concerto.co.uk TEL: 0844 858 9171 The Concerto integrated asset management solution acts as a central hub bringing together all property management functions under a single overarching system. Web based, user friendly and highly configurable, Concerto is more than just a CAFM system. It is an intuitive, collaborative, future proof solution that will develop as your company grows.

DCT Facilities Management Canada House, 272 Field End Road, Eastcote Middlesex HA4 9NA EMAIL: info@dctfacilities.co.uk WEB: www.dctfacilities.co.uk TEL: 020 3284 8830 We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down to earth, jargon free, highly effective. We listen, we seek a clear understanding of our clientsâ&#x20AC;&#x2122; goals, aspirations and culture. This way we deliver and often genuinely surpass expectations. POST ROOM MAILROOM & REPROGRAPHICS

RELOCATION / MOVE MANAGEMENT

www.fm-world.co.uk

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RELOCATION / MOVE MANAGEMENT

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DIRECTORY - OUTSOURCED FACILITIES SERVICES

Facility Services Group

Helistrat

Penllergaer Business Park, Penllergaer, Swansea SA4 9HL EMAIL: info@fsgfm.co.uk WEB: www.fsgfm.co.uk TEL: 01792 898040

Building 1000, Lakeside North Harbour, Western Road, Portsmouth PO6 3EN EMAIL: enquiries@helistrat.co.uk WEB: www.helistrat.co.uk TEL: 023 9312 1314

Facility Service Group (FSG) is a leading provider of facilities management services, providing quality integrated solutions to help your business run smoothly. FSG Consistently delivers excellence across all industry sectors, offering creative solutions that improve financial performance and deliver valve to clients throughout Wales.

As the leading consultancy and contract management partner in sustainable environments for waste and recycling management, Helistrat delivers efficiency and performance gains for by designing, implementing and managing bespoke models that fit perfectly with our customersâ&#x20AC;&#x2122; core Facilities Management (FM) operations.

SERVICE

Lantei Compliance Services Lantei Compliance Services Head Office, 1A Essex Street, Preston PR1 1QE EMAIL: helpdesk@lantei.co.uk WEB: www.lantei.co.uk TEL: 01772 250179 Lantei are a specialist in Fixed Wire Testing, Thermographics, and PAT Testing. With five UK offices and electrical engineers throughout the UK, Lantei are able to service all industries. Quality is at the forefront of all we do, and we work to ISO 9001, ISO14001, Chas, NICEIC, and ECA standards.

Mace Macro Limited 155 Moorgate, London EC2M 6XB EMAIL: karen.wilson@macemacro.com WEB: www.@macemacro.com TEL: 0203 522 3000 Macro has become a well-known recognised brand in the Facilities Management (FM) industry and a global success over the last ten years. We now operate in over 40 countries through our key hubs of London for the UK and Europe, Dubai for the Middle East and India and Atlanta for the Americas.

SERVICED OFFICES HELP DESK PLANT HIRE POST ROOM MAILROOM & REPROGRAPHICS RELOCATION / MOVE MANAGEMENT

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DIRECTORY - OUTSOURCED FACILITIES SERVICES

Quantec Electrical Inspection and Testing 1 The Oaks, Revenge Road, Lordswood, Chatham, Kent ME5 8LF EMAIL: qcltd@quantectest.co.uk WEB: www.quantectest.co.uk TEL: 01634 865 750 Specialist fixed wire and portable appliance testing, thermographic surveys, load monitoring and electrical rectification works delivered competitively and at best value. Our Client focused teams service FM Companies, Public Sector and Private Organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet. NICEIC, ISO9001, ISO14001.

Premier Workplace Services Premier House, 1 Ardra Road, London N9 0BD EMAIL: info@premierworkplaceservices.co.uk WEB: www.premierworkplaceservices.co.uk TEL: 020 8976 2100 TWITTER: @premiermoves Premier Workplace Services delivers business class standard moves and changes to a UK wide client base. Our services, supplied on an individual basis or part of a fully integrated package, include office and IT relocation, churn and moves support, interior refurbishment, sustainable office clearances, and furniture repair and remanufacturing.

RELOCATION / MOVE MANAGEMENT

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Trios Group Plc 224 - 232 High Street, Erdington, Birmingham EMAIL: enquiries@triosgroup.co.uk WEB: www.triosgroup.co.uk TEL: 0845 300 5969 The UK’s fastest growing and innovative FM company. Specialising in Strategic In-sourcing and developing bespoke maintenance strategies for both the public and private sectors.

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DIRECTORY - OUTSOURCED FACILITIES SERVICES

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR

PHS Group

B38 Facilities Management

Pickfords Move Management

Baltimore Group Business Moves Group Camelot Property Management Cleankill (Environmental Services)

R3 Polygon UK Restore Plc Ricoh UK Robinson Services Russell Fewins

Cobia UK Complete Facilities Management Diamond Facilities Support EDM Workspace EFP Gritting Grosvenor Contracts (London)

Sercon Support Services Sewell Facilities Management Swiss Post Solutions The Mount Charles Group The Vital Element (UK) totally 247

Harris Installation Services

UPP Residential Services

Harrow Green

Vivark

HSS Hire Johnsons Moving Services Jones FM LLP Just Hire UK JX3 Support Services Office Concierge OfficeTeam Pestokill Pest Control 64 FM World Buyers' Guide â&#x20AC;˘ 2016

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www.fm-world.co.uk

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+44 (0)20 7404 4440 info@bifm-training.co.uk | www.bifm-training.com

66 FM World Buyers' Guide • 2016

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17/12/2015 09:42

13/01/2015 14:29

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For more information visit

Specialists in FM Services & Projects

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68 FMworld Buyers' Guide â&#x20AC;˘ 2015

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www.fm-world.co.uk

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GROUNDS MAINTENANCE ● Equipment ● Service

www.fm-world.co.uk

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DIRECTORY - GROUNDS MAINTENANCE

AUTOPA Ltd AUTOPA Limited, Cottage Leap, Rugby, Warwickshire CV21 3XP EMAIL: info@autopa.co.uk WEB: www.autopa.co.uk TEL: +44 (0)1788 550556 AUTOPA Limited has over 60 years’ experience in manufacturing, designing and installing street furniture and parking control products. The original manufacturer of the Hinged Parking Post, our extensive UK-manufactured product range includes products to help control vehicle and cycle traffic, as well as a wide choice of street furniture.

EQUIPMENT

LANDSCAPING SERVICE

EQUIPMENT

LANDSCAPING SERVICE

Julius Rutherfoord

Vinci Facilities

The Tramshed, 12 Ingate Place, London SW8 3NS EMAIL: sales@julius-r.co.uk WEB: www.julius-r.co.uk TEL: 020 7819 6700

Astral House, Imperial Way, Watford, Hertfordshire WD24 4WW EMAIL: info@vincifacilities.com WEB: www.vinci-facilities.co.uk TEL: 01923 478400

VINCI Facilities is a leading facilities management, building solutions and maintenance provider delivering sustainable ideas for today’s business challenges. Our solutions are commercially sound and highly customer-focused, providing clients with the information necessary to make strategic decisions about their estate.

LANDSCAPING SERVICE

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BE WISE WHEN YOU ADVERTISE OTHER ORGANISATIONS ACTIVE IN THIS SECTOR B38 Facilities Management Botanical Group Services Centigen Facilities Management DRP Client Services GP Plantscape Greenscape Services GRITIT UK LLP The Gritting Company Ground Control Leafield Environmental Nu-Phalt Contracting Commercial Grounds Maintenance EFP Gritting Ground Control Jacobsen Landscape

CIRCULATION UP 7% YEAR ON YEAR *Circulation figure relates to period from Jul ‘14 to Jun ‘15

For more information visit www.abc.org.uk or email info@abc.org.uk

W FM MWorld www.fm-world.co.uk

www.fm-world.co.uk

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HEALTH AND SAFETY ● Compliance ● Consultancy ● Equipment ● Service

www.fm-world.co.uk

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DIRECTORY - HEALTH AND SAFETY

Advanced

CIS Security Ltd

34 Moorland Way, Cramlington, Northumberland NE23 1WE EMAIL: marketing@advancedco.com WEB: www.advancedco.com TEL: 01670 707 111

418-426 Lewisham High Street EMAIL: sales@cis-security.co.uk WEB: www.cis-security.co.uk TEL: 020 8690 1903

Advanced is a global leader in intelligent fire detection, alarm and control systems. Its products are protecting challenging and prestigious sites in over 60 countries worldwide.

Advancedâ&#x20AC;&#x2122;s range of analogue addressable alarm systems is regarded as a benchmark across the fire industry and famous for its performance, quality and ease of use.

SERVICE

EQUIPMENT

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DIRECTORY - HEALTH AND SAFETY

EQUIPMENT

SERVICE

CONSULTANCY

Quantec Electrical Inspection and Testing 1 The Oaks, Revenge Road, Lordswood, Chatham, Kent ME5 8LF EMAIL: qcltd@quantectest.co.uk WEB: www.quantectest.co.uk TEL: 01634 865 750 Specialist fixed wire and portable appliance testing, thermographic surveys, load monitoring and electrical rectification works delivered competitively and at best value. Our client-focused teams service FM companies, public sector and private organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet. NICEIC, ISO9001, ISO14001.

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SERVICE

CONSULTANCY

Trios Group Plc 224 - 232 High Street, Erdington, Birmingham EMAIL: enquiries@triosgroup.co.uk WEB: www.triosgroup.co.uk TEL: 0845 300 5969 The UKâ&#x20AC;&#x2122;s fastest-growing and innovative FM company. Specialising in strategic in-sourcing and developing bespoke maintenance strategies for both the public and private sectors.

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DIRECTORY - HEALTH AND SAFETY

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR ABP Associates Acacia Facilities Management Ark Workplace Risk Ayerst Environmental Bureau Veritas UK Elecheck (E.S.T.) Eurotec Group Exel Contracts Flakt Woods FMS (UK) Graham Asset Management HBE Risk Management International Workplace Heightsafe Systems Latchways PLC NSI Aquamarc Cardinus Risk Management Draeger Safety Hall Fire Protection International Fire Consultants Kee Safety Safety at Height 76 FM World Buyers' Guide â&#x20AC;˘ 2016

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BIFMT F

Your Career Our Courses We would like to thank all FMs for making us the Leading FM Training Provider for over 20 years. Donâ&#x20AC;&#x2122;t leave your future to chance. Book your FM course with us and move up in your career.

+44 (0)20 7404 4440 info@bifm-training.co.uk | www.bifm-training.com

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This section sponsored by

LAMBERT SMITH HAMPTON Name of client: Lambert Smith Hampton (LSH) Name of site: 1 Callaghan Square Location: Cardiff, CF10 5BT Scope of works: Works completed for this contract included providing comprehensive maintenance services. Services provided included, but were not limited to: ● CCTV systems ● External and emergency lighting ● Intercom systems ● Gas detection systems ● Gas boilers ● Below ground drainage ● Industrial roller shutter doors ● Automated gates ● Provision of Planned Preventive Maintenance (PPM) servicing to Landlords’ mechanical and electrical equipment ● Building Management Systems (BMS) ● Automatic doors

Success As part of the contract, we implemented and managed a waste contract with a provider 82 FMworld Buyers' Guide • 2015

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that offers Euro Bin weight metrics. This allowed LSH and the tenant companies within the building to meet their reporting and continuous improvement requirements needed to achieve ISO14001. We supported LSH to measure their waste and recycling using real time vehicle mounted weighing scales. LSH and the tenant companies successfully reduced their waste to landfill by 76%. After completing a thorough assessment of the existing BMS system, we determined that the system was never installed/programmed correctly. As a result, we sourced a controls expert to overhaul the system programming. This resulted in significantly improved system performance and energy efficiency, as evidenced by a 26% reduction in energy use. “Throughout our working relationship with FSG, we have always found them to show a high level of care and commitment in the delivery of both contracted maintenance and project works, always delivering a quality service on me and on budget.” Facilities Manager Lambert Smith Hampton www.fm-world.co.uk

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INTEGRATED FM SERVICE PROVIDERS ● Integrated

/ total FM and multi-service providers

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DIRECTORY - INTEGRATED FM SERVICE PROVIDERS

Anabas Portland House, Bressenden Place, London SW1E 5RS In contrast to other Facilities Management companies, Anabas focuses solely on looking after corporate office occupiers. Our approach is based on designing a facilities management service which is visibly different for the corporate workplace. Put simply, we tailor our services to offer a boutique service which looks at the small details that create a great customer experience. Our scale gives us the ability to adapt quickly to changing business demands, which is often called upon by our corporate clients. With the coverage of a national business, working across the UK, Anabas is big enough to deliver, but small enough to care. We work with clients where we can really focus on what we do best. Whatever our clients’ needs, we offer the full range of facilities management services.

GET T IN TOUCH

solutions@anabas.co.uk solutions@anabas co uk www.anabas.co.uk 0844 576 3737 facebook.com/AnabasFM @AnabasFM linkedin.com/company/anabas_2 youtube.com/user/AnabasFM +anabas

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Case study: Worldpay Sector: FinTech Location: London Nature of site and scale: Global HQ Population: 1400 Services provided: Facilities Management including: cleaning, M&E maintenance, building fabric maintenance, reception, mailroom, office services, catering and floor captains. Following the consolidation of their staff from three London offices located across the city into one new office in central London, Anabas was appointed to deliver Facilities Management at Worldpay’s new global Group HQ. Anabas operates a Floor Captains service as part of the overall Facilities Management service. This has resulted in a highly proactive and visible Facilities Management service.

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DIRECTORY - INTEGRATED FM SERVICE PROVIDERS

Axis Arthur McKay Cameron Court, Cameron Street, Hillington Park, Glasgow G52 4JG EMAIL: fm-tenders@arthur-mckay.com WEB: www.arthur-mckay.com TEL: 0141 559 6500 Support with you at the centre. That’s what you can rely on from Arthur McKay. Your diverse and distinctive needs are at the very core of our thinking on every Facilities Management project. These needs are largely established by asking pertinent questions based on 50 years’ experience across multiple sectors.

145 - 149 Vauxhall Street, London SE11 5RH EMAIL: info@axiseurope.com WEB: www.axiseurope.com/commercial TEL: 020 7564 2100 Axis provides a total fabric maintenance solution that enhances the value, integrity and lifespan of our client’s built assets, whilst maximising the productivity of their workforce through the creation and maintenance of safe and comfortable working environments. Our services span the full fabric maintenance spectrum.

Concerto Clugston Facilities Management

Concerto Integrated Software Solutions

St Vincent House, Normanby Road, Scunthorpe, North Lincolnshire DN15 8QT EMAIL: david.needham@clugston.co.uk WEB: www.clugston.co.uk TEL: 07436 544853

Floors 1 & 2, 105 Main Street, Frodsham, Cheshire WA6 7AB EMAIL: info@concerto.co.uk WEB: www.concerto.co.uk TEL: 0844 858 9171

Clugston FM is focused on ensuring exacting levels of customer care, together with legislative and business compliance, through our specialist in-house teams. Backed up by established and proven service partners, and a member of BIFM, we ensure planned and reactive regimes are in place, providing total flexibility across hard and soft services.

The Concerto integrated asset management solution acts as a central hub bringing together all property management functions under a single overarching system. Web based, user friendly and highly configurable, Concerto is more than just a CAFM system. It is an intuitive, collaborative, future proof solution that will develop as your company grows.

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DIRECTORY - INTEGRATED FM SERVICE PROVIDERS

Bouygues Energies & Services Becket House, 1 Lambeth Palace Road, London SE1 7EU Bouygues Energies & Services is a customercentric facilities management and energy performance partner. We specialise in the diverse services and support needed to create and maintain efficient, comfortable and safe places to work or visit. Our professional teams quietly ensure that offices, schools, public buildings, industrial facilities and healthcare environments are all operating as they should. We are also a trusted strategic partner delivering whole life support in key areas such as energy management and carbon performance, project works and asset lifecycle management. Fundamentally, we save money and protect resources for the long-term through improved efficiency. By investing in working partnerships, we facilitate positive and lasting change.

GET IN TOUCH

development@bouygues-es.co.uk www.bouygues-es.co.uk

Excellence in a major project: All the King’s men In partnership with King’s College London, we explored how the FM service delivery within our 25-year build / operate PFI agreement could be made more efficient. Against a backdrop of changing demand in the education sector, ideas were considered from facilities staff, academics, students and other support staff who identified over 150 opportunities; evaluated against potential commercial benefit, cost of and impact of change, producing a league table of opportunities.

44 (0)207 401 0020 blog.bouygues-es.co.uk @BouyguesESUK linkedin.com/company/68332 82 FM World Buyers' Guide • 2016

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We have now delivered more than £1.1 million of savings which have been re-invested in student services and awarded ‘Excellence in a Major Project’ at the 2014 BIFM Awards. www.fm-world.co.uk

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DIRECTORY - INTEGRATED FM SERVICE PROVIDERS

Cordant Services Cordant Services Ltd, Chevron House, 346 Long Lane, Hillingdon, Middlesex UB10 9PF EMAIL: info@cordantservices.com WEB: www.cordantservices.com TEL: 01895 201800

Facility Services Group Penllergaer Business Park, Penllergaer, Swansea SA4 9HL EMAIL: info@fsgfm.co.uk WEB: www.fsgfm.co.uk TEL: 01792 898040

Cordant Services offers an integrated approach to Facilities Management guided by business successes, operating principles, knowledge and expertise. With a proven track record for achieving high standards in a wide spectrum of industry sectors Cordant delivers a truly comprehensive, tailored solution to meet the individual needs of the client.

Quantec Electrical Inspection and Testing

Servest

1 The Oaks, Revenge Road, Lordswood, Chatham, Kent ME5 8LF EMAIL: qcltd@quantectest.co.uk WEB: www.quantectest.co.uk TEL: 01634 865 750 Specialist fixed wire and portable appliance testing, thermographic surveys, load monitoring and electrical rectification works delivered competitively and at best value. Our Client focused teams service FM Companies, Public Sector and Private Organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet. NICEIC, ISO9001, ISO14001.

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Servest House, Heath Farm Business Centre, Bury St Edmunds, Suffolk IP28 6LG EMAIL: enquiries@servest.co.uk WEB: www.servest.co.uk TEL: 0800 614 678 Servest Group is an expert in facilities management, creating environments that enable people to deliver exceptional experiences to help organisations to be more efficient, effective and sustainable. Whether you need a specialist service, integrated approach, or TFM solution we can deliver value to your organisation and your people.

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DIRECTORY - INTEGRATED FM SERVICE PROVIDERS

G4S Facilities Management Pembroke House, Aynho Road, Adderbury, Banbury OX17 3NS A leading FM business, creating flexible solutions to deliver safe and secure environments. Operating in the UK, Ireland and Offshore Islands, delivering integrated facilities management, security, front of house, hard FM, energy management, cleaning, catering and service desk services in the corporate, healthcare, education and central government sectors. A top five security and FM provider, we improve the lives of millions of people every day in hospitals, schools, courts, government buildings and prestigious head offices. Customers include 18 NHS Trusts, HMRC, Met Office and high profile corporates including Rio Tinto, Aggregate Industries, Bayer, TRL and General Dynamics UK. G4S is a global security company, active in 100 countries with over 611,000 employees worldwide.

GET IN TOUCH

Clean sweep: G4S FM wins National Cleaning Award Since 2012 we have provided total facilities management to one of the largest UK defence companies, General Dynamics UK. Our cleaning team in Wales won a top national award in October 2015 for transforming the way we deliver our cleaning contract.

g4sfm@uk.g4s.com www.g4sfm.co.uk 0844 387 7744 facebook.com/g4s @g4s_uk linkedin.com/company/g4sfacilities-

The team developed a cloud-based app to monitor cleaning standards, adapting it to the clientâ&#x20AC;&#x2122;s needs. Our cleaners carry iPods on their daily tasks to monitor and report their progress and the client has full access too. Kimberly-Clark Professional were so impressed with the initiative, we won the innovation category at the cleaning industry premier 2015 Golden Service Awards.

management

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DIRECTORY - INTEGRATED FM SERVICE PROVIDERS

Screwfix Trade House, Mead Avenue, Houndstone Business Park, Yeovil BA22 8RT Screwfix Key Accounts is a bespoke service with a unique set of features which will benefit large limited companies, PLC’s, Public and Private Sector organisations, with requirements for management information to successfully deliver procurement strategies. Benefits for being a Key Account Customer include a committed Account Management Team, a dedicated phone number using the award-winning UK Contact Centre, management Information and trade account facilities. Along with bespoke promotional activity, a central ordering capability and the professional knowledge of the Key Accounts team who have helped over 22,000 customers over the past 12 years. With a joint relationship, Screwfix can help towards your business goals and you could quickly recognise the long-term benefits.

Key Accounts – Keeping your business running GET IN TOUCH

b2benquiries@screwfix.com www.screwfix.com

Here at Screwfix we have a trusted team of enthusiastic Key Account employees who are consistently there to help, guide and recommend ways to develop your business, we can offer a bespoke service unique to your business needs. Screwfix has grown at a phenomenal rate over the last 10 years, now with a fleet of over 425 stores, an awardwinning UK Contact Centre, over 24,000 products on our website available with nextday delivery, Click & Collect service or for collection within 5 minutes after placing a ‘call, pay & collect’ order, we are perfectly placed to support you with all your procurement needs.

03330 430 050 facebook.com/Screwfix @screwfix

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DIRECTORY - INTEGRATED FM SERVICE PROVIDERS

Trios Group Plc

Vinci Facilities

224 - 232 High Street, Erdington, Birmingham EMAIL: enquiries@triosgroup.co.uk WEB: www.triosgroup.co.uk TEL: 0845 300 5969

Astral House, Imperial Way, Watford, Hertfordshire WD24 4WW EMAIL: info@vincifacilities.com WEB: www.vinci-facilities.co.uk TEL: 01923 478400 TWITTER: @vincifm LINKEDIN: linkedin.com/company/vinci-facilities

The UK’s fastest growing and innovative FM company. Specialising in Strategic In-sourcing and developing bespoke maintenance strategies for both the public and private sectors.

VINCI Facilities is a leading facilities management, building solutions and maintenance provider delivering sustainable ideas for today’s business challenges. Our solutions are commercially sound and highly customer focused, providing clients with the information necessary to make strategic decisions about their estate.

PLAN YOUR NEXT MOVE 1/2 FILLER

on the move

JOBS

See latest job listings Create job alerts by email Save and email jobs from mobile Apply for jobs by saving your CV to your proﬁle Keep track of your activity

Go to www.fm-world.co.uk/jobs 86 FM World Buyers' Guide • 2016

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A total fabric maintenance solution Improving, reshaping, refreshing and maintaining the built environment. We look after commercial properties and the people who work in them. In three decades, we’ve grown to be one of the UK’s largest family owned Fabric Maintenance providers – that’s because we deliver on our promises in challenging environments where every detail counts.

axiseurope.com/commercial

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DIRECTORY - INTEGRATED FM SERVICE PROVIDERS

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR Amey BAM FM

Landmark Facilities Management LSS Mainstay Facilities Management

Bilfinger Europa Facility Management

MAR Facilities Support Services

Care Facility Management

Mears Group, Facilities Management Division

Carillion Cofely Compass Group UK & Ireland

Mitie Group Plc Ocean Integrated Services OCS Group UK

Cushman and Wakefield Facilities Management ECG Facilities Services

Palmaris FM Robertson Facilities Management

Elior Integrated Services

Servest

EMCOR Group (UK) Plc

Skanska Facilities Services

Eric Wright FM

Sodexo

FMS Facilities Management Services

Telereal Trillium

Galliford Try Facilities Management Grosvenor Facilities Management

Turner Facilities Management Weston Facilities Services

Incentive Facilities Management Interserve ISS UK Kier Facilities Services

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For more information visit

Specialists in FM Services & Projects

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THE HIGHEST PERFORMANCE AT ADVANCED Western Europe’s tallest building, The Shard, is protected by an intelligent fire panel network from Advanced. The Shard, at London Bridge Quarter, is perhaps Europe’s most ambitious new building. A dramatic 310 metre-high (1,016 feet) tooth of glass, it has transformed the London skyline and is described by its developers as a vertical city of high-quality offices, world-renowned restaurants, the five-star Shangri-La Hotel, a viewing deck and exclusive residential apartments. An intelligent fire detection network from Advanced was specified to protect The Shard. The ‘shell and core’ system, which uses Advanced’s world-beating MxPro 4 analogue addressable panels, covers the landlord areas and currently consists of 20 panels on a fault tolerant network. The system is easily expanded as tenants occupy floors by adding more MxPro 4 panels. The MxPro 4 is part of Advanced’s unbeatable MxPro multiprotocol panelonly system. With a choice of two panel ranges, four leading detector protocols and a completely open installer network, MxPro offers installers and end users more choice and performance and no restrictive manufacturer contracts. The MxPro 4 is one of the fire industry’s benchmark panels and is available in 1-8 loop 90 FMworld Buyers' Guide • 2015

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formats, which can be easily networked into a 200 panel and 1,000 zone system that features full fault tolerance. It is compatible with Apollo, Nittan, Hochiki and Argus detector protocols and is complemented by a huge range of peripherals and add-ons, making it suitable for almost any application. For more information visit www.advancedco.com This section sponsored by

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MECHANICAL & ELECTRICAL

● Equipment

- M&E

● Equipment

- HVAC

● Maintenance ● Specialist

service providers

technical services

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DIRECTORY - MECHANICAL & ELECTRICAL

Advanced

Anabas

34 Moorland Way, Cramlington, Northumberland NE23 1WE EMAIL: marketing@advancedco.com WEB: www.advancedco.com TEL: 01670 707 111 TWITTER: @advel_sales

Portland House, Bressenden Place, London SW1E 5RS EMAIL: solutions@anabas.co.uk WEB: www.anabas.co.uk TEL: 0844 576 3737

Advanced is a global leader in intelligent fire detection, alarm and control systems. Its products are protecting challenging and prestigious sites in over 60 countries worldwide. Advanced’s range of analogue addressable alarm systems, is regarded as a benchmark across the fire industry and famous for its performance, quality and ease-of-use.

MAINTENANCE SERVICES

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DIRECTORY - MECHANICAL & ELECTRICAL

Bouygues Energies & Services

Clugston Facilities Management

Becket House, 1 Lambeth Palace Road, London SE1 7EU EMAIL: development@bouygues-es.co.uk WEB: www.bouygues-es.co.uk TEL: 44 (0)207 401 0020

St Vincent House, Normanby Road, Scunthorpe, North Lincolnshire DN15 8QT EMAIL: david.needham@clugston.co.uk WEB: www.clugston.co.uk TEL: 07436 544853

Bouygues Energies & Services is a customercentric facilities management and energy performance partner, operating in over 20 countries worldwide and part of the Bouygues Group â&#x20AC;&#x201C; a global brand employing over 130,000 people in 80 countries within the construction, civil works, energy, services, telecommunications and media sectors.

Clugston FM is focused on ensuring exacting levels of customer care, together with legislative and business compliance, through our specialist in-house teams. Backed up by established and proven service partners, and a member of BIFM, we ensure planned and reactive regimes are in place, providing total flexibility across hard and soft services. EQUIPMENT - HVAC MAINTENANCE SERVICES

ErgoPlus Facilities Ltd ErgoPlus House, 11 Wantage Road, Eddington, Hungerford, Berkshire RG17 0HG EMAIL: info@ergoplusfacilities.co.uk WEB: www.ergoplusfacilities.co.uk TEL: 01488 682806 Ergoplus provides client-focused facilities management services such as: contractors delivering fully integrated hard and soft services, project managers delivering installations, relocations, refurbishments and consultants offering strategic and tactical advice. We deliver innovation and added value to clients through our experienced staff.

Facility Services Group Penllergaer Business Park, Penllergaer, Swansea SA4 9HL EMAIL: info@fsgfm.co.uk WEB: www.fsgfm.co.uk TEL: 01792 898040 Facility Service Group (FSG) is a leading provider of facilities management services, providing quality integrated solutions to help your business run smoothly. FSG Consistently delivers excellence across all industry sectors, offering creative solutions that improve financial performance and deliver valve to clients throughout Wales. EQUIPMENT - HVAC MAINTENANCE SERVICES

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EQUIPMENT

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DIRECTORY - MECHANICAL & ELECTRICAL

Integral UK Ltd

InVentry

1290 Aztec West, Almondsbury, Bristol BS32 4SG EMAIL: enquiries@integral.co.uk WEB: www.integral.co.uk TEL: 01454 278900 TWITTER: @IntegralUKLtd LINKEDIN: linkedin.com/company/integral

Unit 22-23 Howley Business Village, Morley, Leeds LS27 0BZ EMAIL: info@inventry.co.uk WEB: www.inventry.biz TEL: 08433 306 134

InVentry offer a professional visitor interface, designed with security and efficiency in mind. Our sign-in software, applications and equipment enable business owners UK wide to monitor who has been on their premises. Enhanced features include Health and Safety agreement screens, a fire roll call APP and an approved contractor database.

MAINTENANCE SERVICES EQUIPMENT

EQUIPMENT - HVAC

EQUIPMENT

Planned Lighting Maintenance

Quantec Electrical Inspection and Testing

Roystan House, Andover Road, Whitchurch Hampshire RG28 7RL EMAIL: sales@plannedlighting.co.uk WEB: www.plannedlighting.co.uk TEL: 01256897510

1 The Oaks, Revenge Road, Lordswood, Chatham, Kent ME5 8LF EMAIL: qcltd@quantectest.co.uk WEB: www.quantectest.co.uk TEL: 01634 865 750

PLM are specialists in the provision of professional lighting solutions offering a unique mix of integral design, innovative technology and energy saving initiatives. Consultancy led, audit based advice on optimum system requirements and efficient LED technology delivers maximum financial return to meet both legislative and financial targets. EQUIPMENT

MAINTENANCE SERVICES

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Specialist fixed wire and portable appliance testing, thermographic surveys, load monitoring and electrical rectification works delivered competitively and at best value. Our Client focused teams service FM Companies, Public Sector and Private Organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet. NICEIC, ISO9001, ISO14001.

www.fm-world.co.uk

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DIRECTORY - MECHANICAL & ELECTRICAL

Resource Data Management 80 Johnstone Avenue, Hillington, Glasgow G52 4NZ EMAIL: sales@resourcedm.com WEB: www.resourcedm.com TEL: +44 (0) 141 8102828 A global energy, control and remote monitoring specialist Resource Data Management (RDM) is trusted by the world’s leading companies, to deliver award winning solutions. Putting customers at the heart of our business, we reduce energy costs and back products with a five year warranty* free training and after-sales support. *exclusions apply.

Screwfix Trade House, Mead Avenue, Houndstone Business Park, Yeovil BA22 8RT EMAIL: b2benquiries@screwfix.com WEB: www.screwfix.com TEL: 03330 430 050 Screwfix Key Accounts is a bespoke service with a unique set of features which will benefit large limited companies, PLC’s, Public and Private Sector organisations, with requirements for management information to successfully deliver procurement strategies. With a joint relationship Screwfix can help towards your business goals and you could quickly recognise the long-term benefits.

Servest

Space Airconditioning plc

Servest House, Heath Farm Business Centre, Bury St Edmunds, Suffolk IP28 6LG EMAIL: enquiries@servest.co.uk WEB: www.servest.co.uk TEL: 0800 614 678

1 Opus Park, Moorfield Road, Guildford, Surrey GU1 1SZ EMAIL: lford@spaceair.co.uk WEB: www.spaceair.co.uk TEL: 0333 0069 755

Servest Group is an expert in facilities management, creating environments that enable people to deliver exceptional experiences to help organisations to be more efficient, effective and sustainable. Whether you need a specialist service, integrated approach, or TFM solution we can deliver value to your organisation and your people.

Space Airconditioning plc, established in 1980, is one of the most respected names in the UK Airconditioning industry. Based in Guildford, Surrey and with regional offices throughout the UK, Space Air distributes the extensive and market leading range of Daikin air conditioning, heat pumps, chillers, AHUs and heat recovery ventilation equipment.

EQUIPMENT - HVAC

www.fm-world.co.uk

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OTHER ORGANISATIONS ACTIVE IN THIS SECTOR Trios Group Plc 224 - 232 High Street, Erdington, Birmingham EMAIL: enquiries@triosgroup.co.uk WEB: www.triosgroup.co.uk TEL: 0845 300 5969 The UK’s fastest growing and innovative FM company. Specialising in Strategic In-sourcing and developing bespoke maintenance strategies for both the public and private sectors.

Absolute Property Services Group Acclimatise ACE Contract Maintenance ACE Environmental Engineering Airedale Technical Services Almeda Facilities Alternative Systems Protection Andrews Sykes Group ASSA ABLOY Entrance Systems Asset Management Property Maintenance

Vinci Facilities Astral House, Imperial Way, Watford, Hertfordshire WD24 4WW EMAIL: info@vincifacilities.com WEB: www.vinci-facilities.co.uk TEL: 01923 478400 VINCI Facilities is a leading facilities management, building solutions and maintenance provider delivering sustainable ideas for today’s business challenges. Our solutions are commercially sound and highly customer focused, providing clients with the information necessary to make strategic decisions about their estate.

Blackbourne BT Advanced Operation and Maintenance City FM UK Cofely CPL Service Response Critical Power Supplies Dale Building Maintenance Danimak Davies M&E Partnership Diamond Facilities Support

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DIRECTORY - MECHANICAL & ELECTRICAL

DMA Maintenance Facilities Management (Southern) Fame Services UK FES FM Fisco (UK) Limited G3 Systems

Kimera Facilities Management UK KSD Support Services Landmark Facilities Management Linqed Lorne Stewart Plc McFarlane Latter Architects

Galliford Try Facilities Management

Maintenance Management

George Birchall Service

Metartec

Glassolutions

Morris Vermaport

Glibbery Maintenance

MSL Property Care Services

Groom Property Maintenance

Nationwide Property & Facilities

Hemlow

Nationwide Property Solutions

HMC Electrical Services Honeywell Control Systems Hytrac Lifts Ian Williams

NG Bailey Norland Managed Services One Facility Optimum Group Services Plc

Imtech Inviron ISS Technical Services

Pinnacle Group

J.D. MeGeown

Platinum Facilities & Maintenance Services

Jackson Lift Services

Premier Technical Services Group

JD Services HVAC Kershaw Group www.fm-world.co.uk

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DIRECTORY - MECHANICAL & ELECTRICAL

Red Facilities Management Services Rexel UK Rolfe Contracting SCS Group SG Services LDA Simpsons Solutions SMS Maintenance Services Sowga SPIE SSS Management Services St Georges Facilities Management Stoneview Sure Group Sykes & Son Taylor Project Services LLP Thames Cleaning & Support Services The Maintainers WWL The Thamesgate Group Troup Bywaters and Anders T.W.O Services UK Electric Wren Environmental Xcel Property Services (UK) 98 FM World Buyers' Guide â&#x20AC;˘ 2016

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www.fm-world.co.uk

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The Standard in Fire Systems Advanced is a British success story. We design and manufacture worldbeating ﬁre alarm systems in the UK, exporting them to over 60 countries. Where quality and performance are priorities, you’ll ﬁnd Advanced, including in The Shard.

Our innovations continually challenge the industry. AlarmCalm, our complete false alarm management solution tackles one of the biggest issues in Fire today and gives Advanced customers more options, more conﬁdence and more peace of mind.

Tel: Tel:+44 +44(0)1670 (0)1670707 707111 111 Fax: Fax: +44 +44 (0)1670 (0)1670 707 707 222 222 Email: www.advancedco.com Email:sales@advancedco.com sales@advancedco.com Web: Web: www.advancedco.com

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RECRUITMENT & TRAINING ● Recruitment

consultancy

● Recruitment

agencies

● Training

providers

www.fm-world.co.uk

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DIRECTORY - RECRUITMENT AND TRAINING

Catch 22

CIS Security Ltd

8 Laurence Pountney Hill, London EC4R 0BE EMAIL: london@c22.co.uk WEB: www.c22.co.uk TEL: 020 7220 8900

418-426 Lewisham High Street EMAIL: sales@cis-security.co.uk WEB: www.cis-security.co.uk TEL: 020 8690 1903

Catch 22 provides a recognised, comprehensive recruitment and employment service to the facilities and property industries at all levels, based on 33 years of experience and expertise. On the temporary front, Catch 22 can supply the whole spectrum of support staff on an hourly basis and at short notice to ensure seamless service delivery.

FM Network Network House, 119 Hagley Road, Edgbaston B16 8LB EMAIL: info@thefmnetwork.co.uk WEB: www.thefmnetwork.co.uk TEL: 0121 450 5000 A specialist recruitment consultancy with expertise in hard and soft services, engineers and interim solutions. We have a quality fully comprehensive recruitment process supported by an extensive network of FM relationships which can be utilised to aid both candidate and client alike.

RECRUITMENT AGENCIES

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Larch Consulting 95 Upper Holly Walk, Leamington Spa CV32 4JS EMAIL: innovate@larch.co.uk WEB: www.larch.co.uk TEL: 01926 314312 Larch is a specialist FM consultancy advising clients on sourcing strategies, service improvement, best practice and troubleshooting. Established in 1995, our team of experts works with commercial, public and 3rd sector clients in the UK and EMEA. We also work with FM service companies on the development of new services and markets.

CONSULTANCY

TRAINING PROVIDERS

www.fm-world.co.uk

17/12/2015 09:49

DIRECTORY - RECRUITMENT AND TRAINING

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR Berry Recruitment Michael Page Facilities Management 4 Brindley Place, Birmingham B1 2LG EMAIL: richardinsley@michaelpage.com WEB: www.michaelpage.co.uk/fm TEL: 0121 230 9421 Michael Page Facilities Management has a network of specialist consultants in health, education, government and the private sector across the UK, placing facilities management job-seekers with a range of employers. We recruit permanent, temporary and contract roles for end-users, consultancies and FM service providers.

BIFM Training by Quadrilect Boden Resource Class 1 Personnel COREcruitment Dovetail Human Resource Services Hays Facilities Management Hexagon Business Services Metzger Search and Selection

RECRUITMENT AGENCIES CONSULTANCY

TRAINING PROVIDERS

Phoenix Resourcing Services Professional Personnel Management Randstad CPE Search Consultancy Talent FM Global The Management Recruitment Group Thorn Baker Uni Assist The Xenon Group FM Tutor Maxwell Stephens Resource FM

www.fm-world.co.uk

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SECURITY

● Security

consultancy

● Equipment ● Manned

guarding

www.fm-world.co.uk

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DIRECTORY - SECURITY

CIS Security Ltd 418-426 Lewisham High Street EMAIL: sales@cis-security.co.uk WEB: www.cis-security.co.uk TEL: 020 8690 1903 TWITTER: @CIS_SecurityLtd LINKEDIN: linkedin.com/ company/cis-security We are a London-based independent security specialist. We provide a premium service in the corporate and public sectors and have a reputation for excellence. CIS Security offer a full range of security solutions, including training and consultancy, with the aim of fostering long-term relationships though pro-active management, trust and innovation.

ABM George House, 75-83 Borough High Street, London SE1 1NH EMAIL: ukinfo@uk.abm.com WEB: www.abm.co.uk TEL: 020 7089 6600 ABM builds value for clients by reducing operating expenses while keeping their properties safe, clean, comfortable and energy-efficient through individual or integrated solutions.

SERVICE - MANNED GUARDING

EQUIPMENT

Becket House, 1 Lambeth Palace Road, London SE1 7EU EMAIL: development@bouygues-es.co.uk WEB: www.bouygues-es.co.uk TEL: 44 (0)207 401 0020 Bouygues Energies & Services is a customercentric facilities management and energy performance partner, operating in over 20 countries worldwide and part of the Bouygues Group – a global brand employing over 130,000 people in 80 countries within the construction, civil works, energy, services, telecommunications and media sectors.

CONSULTANCY

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Bouygues Energies & Services

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DIRECTORY - SECURITY

FACILITIES MANAGEMENT

Cordant Services Cordant Services Ltd, Chevron House, 346 Long Lane, Hillingdon, Middlesex UB10 9PF EMAIL: info@cordantservices.com WEB: www.cordantservices.com TEL: 01895 201800 Cordant Services offers an integrated approach to facilities management guided by business successes, operating principles, knowledge and expertise. With a proven track record for achieving high standards in a wide spectrum of industry sectors, Cordant delivers a truly comprehensive, tailored solution to meet the individual needs of the client.

EQUIPMENT SERVICE - MANNED GUARDING

CONSULTANCY

www.fm-world.co.uk

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SERVICE - MANNED GUARDING

EQUIPMENT

CONSULTANCY

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DIRECTORY - SECURITY

InVentry

Servest

Unit 22-23 Howley Business Village, Morley, Leeds LS27 0BZ EMAIL: info@inventry.co.uk WEB: www.inventry.biz TEL: 08433 306 134

Servest House, Heath Farm Business Centre, Bury St Edmunds, Suffolk IP28 6LG EMAIL: enquiries@servest.co.uk WEB: www.servest.co.uk TEL: 0800 614 678

InVentry offer a professional visitor interface, designed with security and efficiency in mind. Our sign-in software, applications and equipment enable business owners UK-wide to monitor who has been on their premises. Enhanced features include Health and Safety agreement screens, a fire roll call APP, and an approved contractor database.

Servest Group is an expert in facilities management, creating environments that enable people to deliver exceptional experiences to help organisations to be more efficient, effective and sustainable. Whether you need a specialist service, integrated approach, or TFM solution, we can deliver value to your organisation and your people.

EQUIPMENT

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BE WISE WHEN YOU ADVERTISE OTHER ORGANISATIONS ACTIVE IN THIS SECTOR AD2000 Services AIT Bosasa Operations GMS Security Services Knightsbridge Guarding LockRite Locksmiths Oaksure Property Protection OCS Group UK PHS Group QinetiQ

Regent Samsic Sercon Support Services Supreme Security Solutions UK Tascor Vigilance Properties Ward Security Wilson James Abloy Security

If you want to reach 12,744* facilities professionals contact: jack.shuard@ fm-world.co.uk or call 020 7880 8543

CIRCULATION UP 7% YEAR ON YEAR *Circulation figure relates to period from Jul ‘14 to Jun ‘15

ADT Fire & Security For more information visit www.abc.org.uk or email info@abc.org.uk

Bosch Security Systems Gallagher Security Systems Kalamazoo Secure Solutions Tyco Fire & Security www.fm-world.co.uk

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W FM MWorld www.fm-world.co.uk

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KEEPING CONTROL AND SAVING ENERGY One of Australia’s most successful operators of premium leisure assets, Ardent Leisure, are saving 20% in energy costs following the installation of a solution from UK-headquartered control and remote monitoring specialist Resource Data Management. The Ardent Leisure portfolio consists of 52 Bowling Centres and Amusement Arcades, 77 Health Clubs, three Theme Park attractions and seven Marinas. Ardent Leisure had identified that the HVAC system on a number of their sites was not operating efficiently. Maintenance was a challenge as the existing control system was proprietary, requiring specialist technicians for programming and maintenance. Parts needed to be replaced frequently, which was expensive as they were backed by limited, short-term warranties. Rick Johnson, Energy Efficiency Manager for Ardent Leisure Group, said of the project: “I wanted to make sure that the business had complete control and visibility over equipment on site, this would help us reduce the operational costs of our centres and ensure 108 FMworld Buyers' Guide • 2015

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that optimal environmental conditions were provided to our customers.’’ The system, incorporating all HVAC plant, utilised RDM’s Intuitive controller range, coupled with their free licence TDB software to create bespoke control solution programs. The dmTouch control system front end was also selected, as it would best facilitate the advanced features that were required of the solution; including remote access to site data, and critically an open system that removed the need for proprietary software. The solution also allowed maintenance technicians to fault find issues much faster, delivering further savings in the reduction of maintenance charges and improved the HVAC system efficiency.

This section sponsored by www.fm-world.co.uk

17/12/2015 09:52

SOFTWARE & SYSTEMS ● Asset

Management

● BMS ● CAFM ● IT

consultancy

● Help

desk

● Room ● Time

booking

& attendance

● Visitor

management

www.fm-world.co.uk

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DIRECTORY - SOFTWARE & SYSTEMS

Concerto

ENERGY MANAGEMENT

PPM

REMEDIALS

Concerto Integrated Software Solutions Floors 1 & 2, 105 Main Street, Frodsham, Cheshire WA6 7AB The Concerto integrated project and property asset management solution acts as a central hub, bringing together all property management functions under a single overarching system. Whether our solutions are used to facilitate the management of projects, or the facilities management operations of your property portfolio, we help you to operate more efficiently, leanly and transparently while improving your property services. Originally developed to support transformation projects within local government, supporting collaborative strategy in managing estates and large-scale capital projects, Concerto has become a trusted partner to over 60 local authorities, along with many other public and private sector organisations and large-scale FM service providers. Web-based, user-friendly and highly configurable to your own working practices, Concerto is an intuitive, future-proof solution that will develop as your company grows.

GET T IN TOUCH

info@concerto.co.uk info@concerto co uk www.concerto.co.uk 0844 858 9171 @ConcertoSupport tinyurl.com/linkedin-concerto

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CONCERTO FM REACTIVE REPAIRS

FM & PROPERTY MANAGEMENT

CAFM SERVICE DESK

Select & configure components required...

WATER MONITORING

COST & MATERIALS

SITES

Bolt on any components from Concerto Sites or Projects

PROJECTS

“

CONCERTO IS A VERY POWERFUL MODERN TOOL. THEIR SYSTEM IS TRANSFORMING OUR BUSINESS AND THEY COME HIGHLY RECOMMENDED

Concerto CAFM solution at core of £45 million NEC3 contract VinciMouchel recently won this NEC3 services contract to provide facilities, project and data management shared services to Lincolnshire County Council. Concerto was selected as the system at the core of this offering managing all aspects of the contract: estates management, project management, managed services and hard facilities management. The solution fully supports the open book policy. Access to the same data allows transparent relationships between all parties, key to the NEC3 Term Service Contract. Workflow processes encourage users to work in the correct way, leading to consistent, accurate data. Key stakeholders can make appropriate decisions as early as possible, which avoids unnecessary cost. www.fm-world.co.uk

17/12/2015 09:52

DIRECTORY - SOFTWARE & SYSTEMS

Advanced

Resource Data Management 80 Johnstone Avenue, Hillington, Glasgow G52 4NZ EMAIL: sales@resourcedm.com WEB: www.resourcedm.com TEL: +44 (0) 141 8102828 TWITTER: @resourcedm LINKEDIN: linkedin.com/company/ resourcedatamanagementltd A global energy, control and remote monitoring specialist, Resource Data Management (RDM) is trusted by the world’s leading companies to deliver award-winning solutions. Putting customers at the heart of our business, we reduce energy costs and back products with a five-year warranty*, free training and after-sales support. *exclusions apply.

34 Moorland Way, Cramlington, Northumberland NE23 1WE EMAIL: marketing@advancedco.com WEB: www.advancedco.com TEL: 01670 707 111

FSI (FM Solutions) Limited

Gardiner & Theobald LLP

Exchange House, 180-182 St. Mary’s Lane, Upminster, Essex RM14 3BT EMAIL: sally.wotton@fsifm.com WEB: www.fsifm.com TEL: +44 (0) 1708 251900

10 South Crescent, London WC1E 7BD EMAIL: g.ogg@gardiner.com WEB: www.gardiner.com TEL: 0207 209 8431

FSI is a global-leader in CAFM software, with offices in the UK, Australia and Dubai, and an international partner network. Products include Concept Evolution web CAFM, and FSI GO for Mobile Application development, to extend the functionality of Concept Evolution and third-party systems.

BUILDING MANAGEMENT SYSTEM ROOM BOOKING

CAFM

VISITOR MANAGEMENT

www.fm-world.co.uk

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HELP DESK

CONSULTANCY

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DIRECTORY - SOFTWARE & SYSTEMS

InVentry Unit 22-23 Howley Business Village, Morley, Leeds LS27 0BZ InVentry offer a professional visitor interface, designed with both security and efficiency in mind. Our sign-in software, applications and equipment have been crafted and improved to become the most reliable of their kind, enabling business owners all over the UK to monitor who has been on their premises at any time. The system takes care of staff, visitor and contractor sign-in at a number of businesses in the UK. Options to pre-book visitors and enable notifications to be sent to staff on arrival of their visitor are very popular amongst InVentry’s existing clients. Enhanced features include health and safety agreement screens, a fire roll call APP, and an approved contractor database. The system is designed to give reception areas a stylish image and provide a professional greeting. VISITOR MANAGEMENT TIME & ATTENDANCE

GET IN TOUCH

info@inventry.co.uk www.inventry.biz 08433 306 134 @inventryltd tinyurl.com/linkedin-inventry

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InVentry provide modern sign-in solution to Sika Limited InVentry’s Visitor Management Solution helped Sika eradicate sliding in/out boards which proved problematic during emergency evacuations. The system gave Sika more control to track visitors and follow everchanging health and safety protocols. The InVentry Anywhere APP generates a realtime personnel list from a smartphone or tablet, accessible on multiple devices at various muster points. Sika’s Sarah Grostate commented that “InVentry has brought Sika into the modern age, providing an innovative solution with an outstanding level of technical support”. The InVentry solution is installed at three of Sika’s sites, and will be rolled out to additional sites.

www.fm-world.co.uk

17/12/2015 09:53

DIRECTORY - SOFTWARE & SYSTEMS

VERISAE

Service Works Group Verisae, Inc

SWG House, 4 Keswick Road, Putney, London SW15 2JN EMAIL: info@swg.com WEB: www.swg.com TEL: +44 (0) 20 8877 4080 Service Works is a leading provider of facilities, property, space, workplace management and PF2/PPP operational management software. The company’s flagship software, QFM, is an integrated range of modular management tools proven to optimise the operational efficiency of asset, building and service activities and deliver measurable FM cost savings.

International Office, Golden Cross House, 8 Duncannon Street, London WC2N 4JF EMAIL: marketing@verisae.com WEB: www.verisae.com TEL: 020 3766 9095 FACEBOOK: facebook.com/verisaeinc TWITTER: @verisaeinc LINKEDIN: linkedin.com/company/verisae Verisae is a leading global Software-as-aService provider delivering optimal visibility and control over your facilities, assets and those servicing them. The Verisae vx Connect platform provides configurable, modular solutions that manage the breadth of maintenance and related workflow, equipment monitoring and control, mobile workforce management. HELP DESK

CONSULTANCY CAFM

VISITOR MANAGEMENT

ROOM BOOKING

HELP DESK

CONSULTANCY CAFM

TIME & ATTENDANCE

BUILDING MANAGEMENT SYSTEM

TOPdesk Trackplan Software Ltd

61 Southwark Street, London SE1 0HL EMAIL: info@topdesk.com WEB: www.topdesk.co.uk TEL: + (0) 207 803 4200

6 Laurel Hill Court, Limerick City, Ireland EMAIL: info@trackplanfm.com WEB: www.trackplanfm.com TEL: 0788 4266875

We offer software solutions that focus on user-friendliness and cooperation. TOPdesk has helped over 4,000 customers in 50 countries worldwide. TOPdesk helps you simplify your facility and real estate processes, reduce costs related to management of your premises, and allows you to offer better support and service to your customers. VISITOR MANAGEMENT

HELP DESK

Powerful, easy-to-use facilities management software. Based 100% in the cloud, this CAFM solution works elegantly on any device. Invite job requests from anywhere, create reactive work and planned preventative maintenance schedules. Used by colleges, hospitals, sports facilities and care homes. Approved vendor to UK public sector on G-Cloud.

BUILDING MANAGEMENT SYSTEM ROOM BOOKING

CAFM

www.fm-world.co.uk

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HELP DESK

CAFM

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DIRECTORY - SOFTWARE & SYSTEMS

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR

G2 Business Services Urgent Technology

AIT Asure Software BPD Zenith Causeway Cloudfm Group Condeco Crown Computing Exel Computer Systems Plc Ezitracker FM180 ITConsilium MCS

Advance your business

NJW

BIFM: Your essential partner in facilities management

Ostara Systems

As the professional body for facilities management, the British Institute of Facilities Management is trusted by nearly 15,000 members and hundreds of businesses to represent FM. Have you considered how to work with BIFM to advance your business?

PHS Group Planon Propertyserve (UK)

Support and develop highly effective FM teams > Group Membership â&#x20AC;&#x201C; Investors in FM Professional Development Recognise, reward and support employees through BIFM group membership and show your commitment to FM excellence through your people.

your employees, to develop and demonstrate FM expertise at all levels.

Facilities Management support your staff through each stage of their FM career; helping them support your organisation.

Qube Global Software Services Management

> Corporate Membership Demonstrate you are serious about FM and stay ahead of and brand awareness, helping increase opportunities.

Solarvista Software TrustID

Together we can advance our profession.

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> Tel: +44 (0)1279 712 620 > Web: www.bifm.org.uk > Email: membership@bifm.org.uk

www.fm-world.co.uk

17/12/2015 09:53

Reduce installation, maintenance and energy costs A leading manufacturer of HVACR controls and enterprise remote monitoring software, RDM are proud to support a diverse range of clients worldwide. Taking a cohesive approach to energy management RDM deliver end to end solutions that give users the ability to operate across open protocols to maximise existing assets. Every product is economically priced and manufactured to be best in its marketplace, so good they are backed by an unmatched 5 year warranty*

Q1 2016

dmTouch

Intuitive

touchXL

Future proof control system front end with 10.1â&#x20AC;? Touchscreen

PLC controllers for complex control solutions, that are simple to create

Remote display, repeater console or standalone controller

FREE

TDB

ActiveFMâ&#x201E;˘

Live Maps

Free license Programmable Logic Control software

Enterprise remote monitoring and facilities management software solutions

At a glance entire estate view, alarm notification and site performance comparison

Visit: www.resourcedm.com Call: +44 (0)141 810 2828 *exclusions apply

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www.fm-world.co.uk

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WASTE MANAGEMENT ● Waste

consultancy

● Environmental

management

● Equipment ● Waste

management service

www.fm-world.co.uk

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DIRECTORY - WASTE MANAGEMENT

ABM

BPR Group

George House, 75-83 Borough High Street, London SE1 1NH EMAIL: ukinfo@uk.abm.com WEB: www.abm.co.uk TEL: 020 7089 6600

52 Lant Street, London SE1 1RB EMAIL: helpdesk@bprgroup.co.uk WEB: www.bprgroup.co.uk TEL: 0207 407 9100

ABM builds value for clients by reducing operating expenses while keeping their properties safe, clean, comfortable and energy-efficient through individual or integrated solutions.

BPR Group provides total waste management, recycling, office supplies, secure data destruction, and food waste solutions. Founded on three principles, we are flexible, reliable and ethical. This means our services are designed specifically for your business, we deliver what we promise, and we always provide the best environmental option. EQUIPMENT

SERVICE

CONSULTANCY

ENVIRONMENTAL MANAGEMENT

Helistrat

Julius Rutherfoord

Building 1000, Lakeside North Harbour, Western Road, Portsmouth PO6 3EN EMAIL: enquiries@helistrat.co.uk WEB: www.helistrat.co.uk TEL: 023 9312 1314

The Tramshed, 12 Ingate Place, London SW8 3NS EMAIL: sales@julius-r.co.uk WEB: www.julius-r.co.uk TEL: 020 7819 6700

SERVICE

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DIRECTORY - WASTE MANAGEMENT

OTHER ORGANISATIONS ACTIVE IN THIS SECTOR Waste Cost Reduction Services (WCRS) Unit 29 Childerditch Industrial Estate, Childerditch Hall Drive, Little Warley, Brentwood, Essex CM13 3HD EMAIL: victoria.muirhead@wisg.co.uk WEB: www.wcrsltd.co.uk TEL: 0844 846 2000 WCRS is a national waste broker providing recycling and waste management solutions to businesses across the UK. With proven experience and a strong track record, we help our customers find, implement and maintain solutions that are compliant, sustainable and cost-effective. SERVICE

CONSULTANCY

EQUIPMENT

B&M Waste Services Biffa Waste Services C&M Waste Management Changeworks Recycling Grundon Waste Management Lanes Group Plc Leafield Environmental Life Environmental Services PHS Group Recycling Lives Restock Resources

Advance your business

Specialist Waste Recycling

BIFM: Your essential partner in facilities management

The Combined Services Provider

your employees, to develop and demonstrate FM expertise at all levels.

Veolia WAMITAB — Waste Management Industry Training Board

Facilities Management support your staff through each stage of their FM career; helping them support your organisation.

> Corporate Membership Demonstrate you are serious about FM and stay ahead of and brand awareness, helping increase opportunities.

Together we can advance our profession.

> Tel: +44 (0)1279 712 620 > Web: www.bifm.org.uk > Email: membership@bifm.org.uk

www.fm-world.co.uk

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www.fm-world.co.uk

17/12/2015 09:54

WORKPLACE INTERIORS ● Workplace ● Fit-out

consultancy

service

● Furniture ● Lighting ● Storage

solutions

www.fm-world.co.uk

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DIRECTORY - WORKPLACE INTERIORS

Active Facilities Management Ltd Unit 4, Headley Park, 19 Headley Road, East Woodley RG5 4SW EMAIL: angela.love@activefm.co.uk WEB: www.activefm.co.uk TEL: 0845 130 9066

Axis

Axis provides a total fabric maintenance solution that enhances the value, integrity and lifespan of our client’s built assets, whilst maximising the productivity of their workforce through the creation and maintenance of safe and comfortable working environments. Our services span the full fabric maintenance spectrum.

145 - 149 Vauxhall Street, London SE11 5RH EMAIL: info@axiseurope.com WEB: www.axiseurope.com/commercial TEL: 020 7564 2100

FURNITURE CONSULTANCY LIGHTING SERVICE - FIT OUT STORAGE SOLUTIONS

BPR Group

Cordant Services

52 Lant Street, London SE1 1RB EMAIL: helpdesk@bprgroup.co.uk WEB: www.bprgroup.co.uk TEL: 0207 407 9100

Cordant Services Ltd, Chevron House, 346 Long Lane, Hillingdon, Middlesex UB10 9PF EMAIL: info@cordantservices.com WEB: www.cordantservices.com TEL: 01895 201800

CONSULTANCY LIGHTING

STORAGE SOLUTIONS

SERVICE - FIT OUT

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SERVICE - FIT-OUT

LIGHTING

www.fm-world.co.uk

17/12/2015 09:59

DIRECTORY - WORKPLACE INTERIORS

DCT Facilities Management

ErgoPlus Facilities Ltd

Canada House, 272 Field End Road, Eastcote Middlesex HA4 9NA EMAIL: info@dctfacilities.co.uk WEB: www.dctfacilities.co.uk TEL: 020 3284 8830 We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down-to-earth, jargon-free, highly effective. We listen, we seek a clear understanding of our clients’ goals, aspirations and culture. This way we deliver and often genuinely surpass expectations. LIGHTING

CONSULTANCY

ErgoPlus House, 11 Wantage Road, Eddington, Hungerford, Berkshire RG17 0HG EMAIL: info@ergoplusfacilities.co.uk WEB: www.ergoplusfacilities.co.uk TEL: 01488 682806 Ergoplus provides client-focused facilities management services such as: contractors delivering fully integrated hard and soft services; project managers delivering installations, relocations, refurbishments; and consultants offering strategic and tactical advice. We deliver innovation and added value to clients through our experienced staff.

FURNITURE

STORAGE SOLUTIONS SERVICE - FIT-OUT

FACILITIES MANAGEMENT

SERVICE - FIT-OUT

www.fm-world.co.uk

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DIRECTORY - WORKPLACE INTERIORS

HÅG 63 Central Street, London EC1V 3AF HÅG have been designing and manufacturing chairs for movement and performance for over 60 years. HÅG chairs are used extensively in the education sector where focus learning and performance are paramount. But it’s not just education where focus is needed. HÅG helps users to perform better across all work environments from traditional offices to labs and surgeries. HÅG chairs are designed to keep you active while you sit, increasing oxygenation and blood flow, resulting in better overall wellbeing. HÅG is part of Scandinavian Business Seating brand owner of RH Chairs, RBM and BMA. Under this umbrella, HÅG is part of one of Europe’s largest task seating manufacturers. Get in touch - Quote “FMWorld” for a 10% discount.

GET T IN TOUCH

info@hag-uk.co.uk www.hag-uk.co.uk 0208 6839930 facebook.com/sbseating @sbseatinguk linkedin.com/company/sbseating 126 FM World Buyers' Guide • 2016

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Southampton University Students choose HÅG Conventio Wing As part of a long-term programme of refurbishment of its common learning spaces, the University of Southampton wanted to replace the accumulated mismatching seating with a single style of chair. Different brands and styles of seating were brought in for trial, at the end of which the students voted in favour of the HÅG Conventio Wing chair The chair’s built-in tilt mechanism inspires and encourages movement, improving the user’s blood flow and mental performance. The upholstered seat and wing-shaped back won big marks for style and ergonomic efficiency. The chair also scored well for durability, warranty terms and environmental credentials. The HÅG Conventio Wing 9831 and 9832 are now the university’s standard chairs of choice for all common learning spaces. www.fm-world.co.uk

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DIRECTORY - WORKPLACE INTERIORS OTHER ORGANISATIONS ACTIVE IN THIS SECTOR Premier Workplace Services Premier House, 1 Ardra Road, London N9 0BD EMAIL: info@premierworkplaceservices.co.uk WEB: www.premierworkplaceservices.co.uk TEL: 020 8976 2100 Premier Workplace Services delivers business-class standard moves and changes to a UK-wide client base. Our services, supplied on an individual basis or as part of a fully integrated package, include office and IT relocation, churn and moves support, interior refurbishment, sustainable office clearances, and furniture repair and remanufacturing.

SERVICE - FIT-OUT STORAGE SOLUTIONS CONSULTANCY

FURNITURE

Ahrend Area Sq. Artemis Interior Services Axcess Solutions Carbonlights Solutions CCM Interiors Colebrook Bosson Saunders EAS Interiors Evolution Water Services G2 Business Services GP Plantscape Harris Installation Services Herman Miller Hunters Contracts Kinnarps (UK) L Whitaker Services Lamps and Electrical Direct Leafield Environmental Light Rabbit Linaker MJ Ferguson MJF Group Morgan Lovell Plc Nowy Styl UK Overbury Plc Space Solutions (Scotland) Spacecraft Interiors Styles&Wood Group Plc Taylor Project Services LLP The Space Company The Water Management Co. UKDN Waterflow Waldmann Lighting

www.fm-world.co.uk

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INDEX

ABM… 34, 106, 120 ABP Associates… 76 Absolute Property Services… 96 Acacia FM… 51, 57, 76 Acclimatise… 96 ACE Maintenance… 26, 96 ACE Environmental… 96 Active FM… 24, 60, 124 AD2000 Services… 109 Advanced… 20, 42, 74, 92, 113 AECOM… 57 Ahrend… 127 Airborne Environmental Consultants… 57 Airedale Technical Services… 96 AIT… 21, 109, 116 Almeda Facilities… 96 Alpha Mead FM Services… 57 Alternative Systems Protection… 96 Amey… 88 Anabas… 35, 60, 80, 92 Andrews Sykes Group… 96 ApexFM… 57 Aramark Workplace Solutions… 31 Arcus FM… 26 Area Sq.… 127 Ark Workplace Risk… 76 Artec Facilities Management… 57 Artelia UK… 57 Artemis Interior Services… 127 Arthur McKay… 35, 48, 81, 92 Assa Abloy Entrance Systems… 96 Asset Management Property Maintenance… 96 Assurity Consulting… 57 Asure Software… 116 Autopa Ltd… 20, 42, 70, 106 Axcess Solutions… 127 Axis… 24, 60, 81, 92, 124 Axis Support Services… 38 Ayerest Environmental… 76

B:ssec… 51 B&M Waste Services… 121 B38 FM… 38, 64, 71 BakerStuart… 57 Baltimore Group… 64 BAM FM… 44, 88 Bartlett Mitchell… 31 Bates FMC… 44 Baxterstorey… 31 Beaver Floorcare… 38 Bennett Hay… 31

Berry Recruitment… 103 BHL… 26 Biffa Waste Services… 121 BIFM Training by Quadrilect… 103 Bilfinger Europa Facility Management… 88 Birkin Cleaning Services… 38 Blackbourne… 96 Blue Mountain Water… 26 Boden Resource… 103 Bosasa Operations… 109 Botanical Group Services… 71 Bouygues Energies & Services… 48, 60, 82, 93, 106 BPD Zenith… 116 BPR Group… 120, 124 Brayborne Facilities Services… 38 Bright a Blind… 38 Bright Hygiene… 38 BT Operation and Maintenance… 96 Bureau Veritas UK… 76 Business Moves Group… 64

C&M Waste Management… 121 Camelot Property… 64 Carbon 2018… 51 Carbon Numbers… 51, 57 Carbonlights Solutions… 127 Care Facility Management… 88 Carillion… 88 Catch 22… 102 Causeway… 116 CCM Interiors… 127 Centigen FM… 38, 71 CH&Co.… 31 Chamberlaine Cleaning… 38 ChangeStone Business Consultants LLP… 57 Changeworks Recycling… 121 CIS Security… 20, 61, 74, 102, 106 City FM UK… 96 Class 1 Personnel… 103 Cleanevent Group… 38 Cleankill… 64 Cloudfm Group… 116 Clugston FM… 35, 48, 81, 93 Clugston Group… 26, 38, 44, 51 Cobia UK… 64 Cofely… 88, 96 Colebrook Bosson Saunders… 127 Comet Advisory Services… 57 Compass Group UK & Ireland… 88 Complete FM… 64 Concerto… 42, 54, 61, 81, 112 Concourse FM Ltd… 54, 61

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Condeco… 116 Cordant… 35, 48, 83, 107, 124 COREcruitment… 103 Costain… 44 CPL Service Response… 96 Critical Power Supplies… 96 CRN Contract Services… 38 Crown Computing… 116 Crystal Services… 38 Cubic… 44 Cushman and Wakefield… 88 Cylon Controls (UK)… 51

Dale Building Maintenance… 96 Danimak… 96 Davies M&E Partnership… 96 DCT FM… 30, 36, 54, 61, 125 Diamond Facilities… 64, 96 DMA Maintenance… 97 Dovetail HR Services… 103 DRP Client Services… 71

EAS Interiors… 127 ECG Facilities Services… 88 Eco FM… 57 Eddisons… 57 EDM Workspace… 64 EFP Gritting… 64 Elecheck (E.S.T.)… 76 Elior Integrated Services… 88 EMCOR Group (UK) Plc… 88 Emprise Services Plc… 38 Energy & Technical Services… 51 Eni UK… 51 ErgoPlus… 24, 36, 49, 93, 125 Eric Wright FM… 88 Esh Construction… 44 Eurotec Group… 76 Evolution Water Services… 127 Exel Computer Systems Plc… 116 Exel Contracts… 76 Express Vending… 31 Ezitracker… 116

Facilicom UK… 38 Facilities Management (Southern)… 97 Facility Services Group… 24, 42, 62, 70, 83, 93 Fame Services UK… 97 FES FM… 97 Fisco (UK) Limited… 97

www.fm-world.co.uk

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INDEX Flakt Woods… 76 FM Network… 102 FM180… 116 FMS… 76 FMS FM Services… 88 Fruitful Office… 31 FSI (FM Solutions) Limited… 113

G2 Business Services… 26, 116, 127 G3 Systems… 97 G4S FM… 36, 49, 84, 107, 125 Galliford Try FM… 88, 97 Gardiner & Theobald… 36, 43, 54, 107, 113 GCL… 26 George Birchall Service… 97 Glassolutions… 26, 97 Gleeds Corporate Services… 44, 57 Glibbery Maintenance… 97 GMS Security Services… 109 GP Plantscape… 71, 127 Graham Asset Management… 76 Graysons Restaurants… 31 Green Facilities Management… 38 Greenscape Services… 71 Greenzone Cleaning & Support Services… 38 GRITIT UK LLP… 71 Groom Property Maintenance… 97 Grosvenor Contracts… 64 Grosvenor FM… 88 Ground Control… 71 Grundon Waste Management… 121 GVA Acuity… 57

HÅG… 126 Harbour & Jones… 31 Harris Installation… 64, 127 Harrow Green… 64 Hays Facilities Management… 103 HBE Risk Management… 76 Heightsafe Systems… 76 Helistrat… 37, 5562120 Hemlow… 97 Herman Miller… 127 Hexagon Business Services… 103 Hill International (FM)… 44 HMC Electrical Services… 97 Honeywell Control Systems… 97 Howard Langley Associates… 57 HSS Hire… 64 Hunters Contracts… 127 Hytrac Lifts… 97

www.fm-world.co.uk

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i-Clean Systems… 38 Ian Williams… 97 Imtech Inviron… 97 Incentive FM… 88 Integral UK… 25, 43, 49, 94, 107 Interface Europe… 26 International Workplace… 57, 76 Interserve… 88 InVentry… 20, 74, 94, 108, 114 ISS Technical Services… 97 ISS UK… 88 ITConsilium… 116

J.D. MeGeown… 97 Jackson Lift Services… 97 Jaguar Building Services… 44 JCW Energy Services… 51 JD Services HVAC… 97 Johnsons Moving Services… 64 Jones FM LLP… 64 Julius Rutherfoord… 37, 70, 120 Just Hire UK… 64 JX3 Support Services… 64

Karcher (UK)… 39 Kershaw Group… 97 Key Facilities Management… 57 Key Technical Services (UK)… 21 KGB Support Services… 39 Kier Facilities Services… 88 Kimera FM… 97 Kinnarps (UK)… 127 Knightsbridge Guarding… 109 KSD Support Services… 97

L Whitaker Services… 127 Lamps and Electrical Direct… 127 Landmark FM… 88, 97 Lanes Group Plc… 121 Lantei Compliance… 43, 49, 55, 62, 74 Larch Consulting… 55, 102 Latchways PLC… 76 LCC Support Services… 39 Leafield Environmental… 39, 71, 121, 127 Lexington Catering… 31 Life Environmental Services… 121 Light Rabbit… 127 Linaker… 127

Linqed… 97 LockRite Locksmiths… 109 Lorne Stewart Plc… 97 LSS… 88

Macdonald & Company… 57 Mace Macro… 30, 50, 55, 62, 75 Mainstay FM… 88 Maintenance Management… 97 MAR Facilities Support… 88 Mara Services… 39 Marsh McLennan Real Estate… 57 McFarlane Latter Architects… 97 McLaughlin & Harvey… 44 MCS… 116 Mears Group… 88 Metartec… 97 Metzger Search and Selection… 103 Michael Page FM… 56, 103 Mitie Group PLC… 39, 88 MJ Ferguson… 127 MJF Group… 127 Monthind Clean LLP… 39 Morgan Lovell Plc… 127 Morris Vermaport… 26, 97 MSL Property Care Services… 97

Nationwide Hygiene Supplies… 39 Nationwide Facilities… 97 Nationwide Property… 97 NG Bailey… 97 NIC Services Group… 39 NJW… 116 Norland Managed Services… 97 Not Just Cleaning… 39 Nowy Styl UK… 127 NSI… 76 Nu-Phalt Contracting… 71 Nviro… 39

Oaksure Property… 109 Ocean Integrated Services… 88 OCS Group UK… 31, 39, 88, 109 Office & General Services… 39 Office Concierge… 64 OfficeTeam… 64 One Facility… 97 Opale Management Services… 57 Opex Consultancy… 57 Optimum Group Services Plc… 97 Orbit Property Management… 57

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INDEX Ostara Systems… 116 Overbury Plc… 127

Palmaris FM… 88 Parcour Consulting… 57 Peartree Cleaning Services… 39 Permaflor… 26 Pestokill Pest Control… 64 Phoenix Resourcing Services… 103 PHS Group… 57, 64, 109, 116, 121 Pick Everard… 57 Pickfords Move Management… 64 Pinnacle Group… 97 Planned Lighting Maintenance… 50, 56, 75, 94, 125 Planon… 116 Plastic Surgeon… 26 Platinum Facilities… 97 PLT Services… 39 PPD… 26 Premier Technical Services… 97 Premier Workplace Services… 63, 127 Principle Cleaning Services… 39 Prism Facilities Management… 57 Professional Personnel Management… 103 Proof FM… 39 Propertyserve (UK)… 116

QBL Group… 97 QinetiQ… 109 Quantec… 56, 63, 75, 83, 94 Qube Global Software… 116

R. Neck & Son… 44 R3 Polygon UK… 64 Randstad CPE… 103 Recycling Lives… 121 Red FM Services… 98 Regent Samsic… 39, 109 Regular Cleaning Services… 39 Resource Data Management… 21, 25, 50, 95, 113 Restock Resources… 121 Restore Plc… 64 Rexel UK… 98 Richard Irvin Energy Solutions… 51 Ricoh UK… 64 Robertson FM… 88 Robinson Services… 64 Rolfe Contracting… 98

Russell Fewins… 64

Save Money Cut Carbon… 51 Scanomat UK… 31 Screwfix… 43, 85, 95, 127 SCS Group… 98 Search Consultancy… 103 Sercon… 64, 109 Servest… 30, 37, 83, 88, 95, 108 Service Works Group… 115 Services Management… 116 Sewell FM… 44, 64 SG Services LDA… 98 Simpsons Solutions… 98 Skanska Facilities Services… 88 SMS Maintenance Services… 98 Sodexo… 88 Solarvista Software… 116 Sowga… 51, 98 Space Airconditioning plc… 95 Space Solutions (Scotland)… 127 Spacecraft Interiors… 127 Specialist Waste Recycling… 121 Spectrum Service Solutions… 39 SPIE… 98 SSE Contracting… 51 SSS Management Services… 98 St Georges FM… 98 Stoneview… 98 Styles&Wood Group Plc… 127 Supreme Security Solutions… 109 Sure Group… 98 Swiss Post Solutions… 64 Sykes & Son… 44, 98

T.W.O Services… 39, 98 Talent FM Global… 57, 103 Tascor… 109 Taylor Project Services… 44, 57, 98, 127 TC FM… 25, 30, 37, 63, 108 Telereal Trillium… 88 Temco Facility Services… 39 Terasaki Electric (Europe)… 21 Thames Support Services… 98 The Combined Services Provider… 38, 121 The Fidelis Group… 38 The Genuine Dining Co.… 31 The Gritting Company… 71 The Hyde Group… 44 The Landscape Group… 44 The Litmus Partnership… 31

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The Maintainers WWL… 98 The Management Recruitment Group… 103 The Mount Charles Group… 64 The Space Company… 127 The Thamesgate Group… 98 The Vital Element (UK)… 64 The Water Management Co.… 127 The Xenon Group… 57, 103 Thomas Franks… 31, 51 Thomson FM… 57 Thorn Baker… 103 TOPdesk… 115 Total Construction SW… 44 totally 247… 64 Town & Country Cleaning… 39 Trackplan Software Ltd… 115 Trend Control Systems… 21 Trios Group Plc… 56, 63, 75, 86, 96 Troup Bywaters and Anders… 98 TrustID… 116 Turner FM… 88

UK Electric… 98 UKDN Waterflow… 127 Uni Assist… 103 UPP Residential Services… 64 Urgent Technology… 116

Vaclensa Plc… 39 Vamed Healthcare… 44 Versae, Inc… 115 Vetasi… 116 Vigilance Properties… 109 Vinci Facilities… 25, 38, 70, 86, 96 Vivark… 64 VMC (UK)… 31, 51

Waldmann Lighting… 127 Ward Security… 109 Waste Cost Reduction Services… 121 Wave Business Applications… 116 Weston Facilities Services… 88 Wilson James… 109 Workman FM… 57 Wren Environmental… 98

Xcel Property Services (UK)… 98

www.fm-world.co.uk

17/12/2015 13:58

EMERGENCY LIGHT TESTING SO EASY YOU CAN DO IT ON YOUR PHONE THE EASIEST INSTALLATION FORGET THE PANEL LOVES YOUR LIGHTS NO LIMITS SAVE TIME & MONEY PROOF

Tel: +44 (0)1670 707 111 Email: sales@luxintelligent.com

Lux Intelligent is the updated emergency lighting system from Advanced. It saves money, time and makes it so easy to manage a compliant system, you can do it on your phone. Use existing wiring, or your LAN for a ‘no wires’ network. Unlimited, low-cost, any-time, networking of panels anywhere via LAN. Cloud monitoring and reporting of any system anywhere in the world, on your computer, phone or tablet. Live status report gives immediate indication of any issues. Works with almost any light or luminaire, including LEDs. Easy conversion of existing lights. Works with any existing emergency lighting system including central battery. Cost and efﬁciency beneﬁts with automated testing and reporting. One click sharing of maintenance or test reports right from your phone. Full test history available any time. The easy way to demonstrate compliance to BS5266.

Web: www.luxintelligent.com

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11/12/2015 18:16

Luceco product installation guide: 1 Fit 2 Forget

Offering zero maintenance and over 50% energy & CO2 savings; Luceco LED luminaires are the perfect cost saving replacement for linear ďŹ&#x201A;uorescent lighting.

50,000 HOURS

FMB.2016.132.indd 1

3 year

standard

WARRANTY

Long life LED luminaires www.luceco.uk

1 year

on site WARRANTY

LIGHTING POSSIBILITIES

11/12/2015 18:17