Guide to Recruitment technology 2019

GUIDE TO RECRUITMENT TECHNOLOGY 2019

www.recruiter.co.uk

GUIDE TO RECRUITMENT TECHNOLOGY 2019

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GUIDE TO RECRUITMENT TECHNOLOGY 2019

CONTENTS

T

echnology has never veered so closely to providing a human-like element in the recruitment arena. Welcome to the next step in ‘rec tech’ – the robot connection! However, the debate over whether robots can ever entirely replace human recruiters still rages on. In our feature article on p4, strong cases are made on both sides. Speaking for continued human involvement, Dean Sadler, founder and “However, CEO of Tribepad, for the debate example, points out over whether that by using robot robots can technology in ever entirely recruiting, “you are replace human putting something recruiters still artificial between two rages on” people who need to interact – the candidate and the hiring manager”. What do you think?

Elsewhere in our guide, you’ll find information about top suppliers of the ‘must have’ rec tech for your business: software and systems for billing, CRM, payroll, finding and booking temporary staff, CV parsing and much more.

We hope you find this information useful.

DeeDee Doke, Editor Recruiter/recruiter.co.uk

04

Rise of the robot recruiters Will the human recruiter be overtaken by robots in the race to have truly unbiased recruitment?

11-22

Directory listings CONTACTS

Redactive Publishing Ltd 78 Chamber Street, London E1 8BL 020 7880 6200

EDITORIAL 020 7880 7603 recruiter.editorial@redactive.co.uk Editor DeeDee Doke Contributor Roisin Woolnough Designer Sarah Auld Picture researcher Akin Falope Production editor Vanessa Townsend Production Rachel Young ADVERTISING 020 7880 7607 paul.barron@recruiter.co.uk Sales manager Paul Barron Sales executive Jonathan Adebayo PUBLISHING aaron.nicholls@redactive.co.uk Publishing director Aaron Nicholls CIRCULATION and SUBSCRIPTIONS To receive a regular copy of Recruiter, the leading magazine for recruitment and resourcing professionals, telephone +44 (0)20 8950 9117 or email mysidekick@recruiter.co.uk

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RISE OF THE ROBOT RECRUITER AS ARTIFICIAL INTELLIGENCE IS USED INCREASINGLY TO TRY AND ACHIEVE UNBIASED RECRUITMENT, ROISIN WOOLNOUGH INVESTIGATES IF THE ROLE OF THE HUMAN RECRUITER WILL BE SUPERSEDED BY ROBOTS

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THERE’S A NEW TYPE OF RECRUITER ON THE SCENE and she’s called Tengai. She’s 16in tall, she weighs 7.7lb, she sits on a desk or table opposite whoever she is interviewing and she’s a robot. And, according to the company that created her, she is a completely unbiased recruiter.

Tengai (right) has been heralded as a lifelike but completely neutral interviewer. She doesn’t engage in any pre-interview chit-chat and she asks all candidates the same questions, in the same way and, normally, the same order. Created by Swedish artificial intelligence and social robotics company Furhat Robotics, Tengai is currently being tested by Swedish recruiters to see how she performs. According to some of the recruiters who have sat opposite Tengai, she is surprisingly human-like once the interview is underway, as she smiles and tilts her head in response to answers. One said she even forgot that Tengai was a robot.

While Tengai is being lauded as a big step forward for AI, she’s not the first attempt to produce a candidate-neutral robot interviewer.

Amazon famously created an internal AI tool that was supposed to sift through CVs and pick out the best candidates, regardless of race, age or gender.

However, gender-neutral it was not.

According to various reports, it was

I M AG E S | S H U T T E RSTO C K / FURHAT ROB OT IC S

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undeniably sexist, discriminating against women. The reason given for this was the tool was programmed using data submitted over the previous 10 years – data that came mostly from men. And although Amazon tried to correct the bias, the project lost its way and was abandoned in 2017.

There have been other similar problems, such as machines discriminating against black people or being unable to recognise facial patterns in a set of given images. For that reason, James Meachin, head of assessment at the business-psychology consultancy Pearn Kandola, a company that specialises in diversity and inclusion, thinks there is a long way to go yet before recruiters – or anyone else – could confidently rely on a robot to do the job properly. “AI avoids some of the biases that people are prone to but it is making fundamental mistakes. The hype around it exceeds the reality by a significant margin.”

RECRUITMENT OF THE FUTURE? However, Matt Holmes, chief commercial officer at hackajob, the AI-based recruitment platform, thinks this is a really exciting development in recruitment. Holmes says this is definitely the way that the industry is going. “Technology can help eliminate the unconscious bias that affects jobseekers and employers alike, a huge issue that must be resolved. Right now, far too many

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people and companies miss out on the right match as a result of unmeritocratic hiring and snap judgements.”

While Holmes says companies working in the field of AI or using AI have to be very careful of algorithmic bias, he is pointing to the increasingly sophisticated technology.

As long as humans enter the right data points and algorithms in the first place and constantly monitor them to ensure everything is working as it should be, then he thinks robotic interviewing is absolutely fine. “The pervasive example of the Amazon algorithm that perpetuated biases already evident in historical hires, rather than assessing the candidate’s ability, is based on quite outdated technology,” he says. “Machine learning and data science have evolved considerably since then.”

Of course, everyone working in AI now is mindful of what happened at Amazon. Furhat Robotics, Tengai’s creator, says it has deliberately gone out to a diverse pool of volunteers in multiple test interviews so that it wouldn’t be affected by any individual bias.

Natalia Baryshnikova, head of product management at SmartRecruiters, says it’s vital that organisations do this. “I really like how they [Furhat Robotics] are thinking about diversifying training dataset. They use many interviewers with different backgrounds and styles to

interview a variety of candidates, and then they feed it to Tengai to learn from the wisdom of the crowds. This is very important, to minimise the initial bias in algorithms.” It’s also the approach that SmartRecruiters takes with its own AI product.

DON’T FORGET ABOUT THE EXPERIENCE However, Baryshnikova also says that anyone working in this field has to proceed with great care and not assume that machines are doing what they are supposed to do, even if all the initial signs are favourable. “There’s a common misconception that with the introduction of AI you can stop worrying about creating a great candidate experience, as well as diversity and inclusion,” she says. “It’s actually the opposite! If you are utilising AI and automation, you have to review its performance closely – no one wants to repeat Amazon’s recent experience.”

The candidate experience is something that bothers Meachin greatly with regards to Tengai or any other kind of robot. Even if the technology does cut out any unconscious bias, he thinks most candidates will find it off-putting and insulting to be presented with a robot at interview rather than an actual person. “If an organisation asks me to travel in and it’s an hour’s journey and I get there and it’s a robot… The message is that

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the people at this organisation are too busy to see you or you’re not important enough. I don’t think people will be impressed by that.”

If organisations replace human recruiters with Tengai, Meachin thinks they are forgetting what recruitment is all about.

There is a lot more to good, effective recruitment than just recruiting without any unconscious bias. By focusing solely on this aspect of recruitment and using a robot to achieve it, Meachin says companies would be doing candidates and themselves a disservice: “While that’s an important focus it’s not the only success factor.

If you want to avoid bias and nothing else, you could just toss a coin.”

TRAIN TO INTERVIEW BETTER

“Skilled interviewers put candidates at ease so that they feel comfortable and have a rapport,” says Meachin. “We are social creatures after all, looking for eye contact, nodding etc. The candidate experience is also about how the candidate perceives the organisation – is this a warm welcoming culture, for example?” So does a robot fulfill this objective? Meachin says not.

The third objective is around ensuring that a candidate has realistic expectations about what a job entails – the expectations, the work, the culture, travel involved etc. This is really important, says Meachin, because when candidates have realistic expectations about a job and a company, they are more likely to perform well and stay. Again, Meachin thinks this is beyond the scope of a robotic interviewer.

He thinks organisations will only get away with using robotic interviewers instead of human interviewers for low-level roles when they have a lot of candidates and supply outstrips demand. Those candidates may feel they have no choice but to accept their robotic interviewer. But more senior, specialist roles? No chance, he says.

Technology can help eliminate the unconscious bias that affects jobseekers and employers alike

Pearn Kandola trains people and organisations to become better at interviewing and on how to interview without bias. In this training Meachin says they talk about the three key objectives of any interview. Firstly and most importantly, there’s gathering relevant, objective information about a candidate’s suitability for the job. Recruiters need to be able to do this, understand the full meaning of what a candidate is saying and the context, and follow up answers with further questions.

Meachin says AI hasn’t got the capability to do all of this as yet and while Tengai sounds snazzy, it’s pretty much a verbal application form.

The second objective when interviewing is to give candidates a great experience so that they perform well and form a good impression of the hiring organisation.

AI: PIVOTAL ROLE IN RECRUITMENT Simon Wood, a member of the team at the recruitment agency Clearvision and chief innovation officer of its tech arm, ClearHub, disagrees. He says AI already has a pivotal role to play in recruitment in terms of sourcing candidates and that it will become increasingly critical the next few years in a more prominent capacity. “Now it’s more about automating the search process and

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searching out passive candidates, but the most advanced AI that I have seen in operation takes it beyond the first conversation.”

Wood thinks that we are already quite comfortable interacting with machines – chat bots, for example. He thinks it will only take a couple more years and increased tech sophistication for humans to be ready to move onto the next stage. He thinks it is entirely feasible that soon, a candidate could go through the whole recruitment process in the hands of technology. “Tech companies are almost getting to the point of offering a job without any human interaction. There will be people who are slightly put off or intimidated by it, but the younger generation – people who have grown up knowing that they are chatting with someone online who they know is probably a computer – will be far more comfortable with it.”

Besides, as Sadler points out, the technology for this kind of screening and first level interviewing already exists and is being used in a more natural way – online tests via Skype, video, mobile phone or tablet, for example. People are already being interviewed by AI technology in a format that is more natural to them than a robotic head, from the comfort of their own homes.

But, should the robotic interviewer take off in the future and replace human recruiters, it begs the question: what happens to the human recruiter? Is there still a role for them to play? Wood says not, but that recruiters will move more into marketing and talent acquisition roles. He thinks sourcing and interviewing candidates will be left up to more sophisticated versions of ngai, leaving recruiters to sell the dream Tengai, organ of working for a particular organisation in lar role role. a particular

I wouldn’t want to have a conversation with a non-sentient entity

REPLACING THE RECRUITER? Dean Sadler, founder of and CEO at bepad, recruitment software providers Tribepad, n is more agrees that the younger generation wer, but he likely to accept a robotic interviewer, also thinks that this technology won’t become mainstream in the nearr future, iff nd of ever. “The problem with that kind ng something sometthing g technology is that you are putting ho need to to artificial between two people who ring mana anager. ana nage ger. er. interact – the candidate and hiring manager. rsation ion on wi with with h I wouldn’t want to have a conversation me people ple e a non-sentient entity. Maybe some ge e ati tion on, on n n, would, people from the younger generat generation, don’t on’t not. o I don but the average candidate would not. think robots are the way forward.””

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GUIDE TO RECRUITMENT TECHNOLOGY 2019

ACCESS GROUP NAME OF SYSTEM Access Recruitment CRM (formerly knowned as Access RDB), Access Profile (formerly known as Microdec Profile), Access Screening, Access Pay and Bill (formerly known as Tempest), Access Workspace, Access Analytics, Volcanic INTEGRATES WITH See www.theaccessgroup.com/ recruitment-software/

Access helps the UK’s top agencies to simplify the everyday running of their recruitment business to fuel efficiency and productivity, control costs and enable growth.

By bringing together best of breed products onto one platform we take care of everything from sourcing, screening and attracting the right candidates, paying workers right through to billing clients and managing cash collection. This connected and collaborative way of working brings together every department within your recruitment business – giving you the freedom to focus on clients and candidates.

OPERATING PLATFORM Cloud-based PRICE Contact us for more information CONTACT DETAILS T 0845 345 3300 W www.theaccessgroup.com/ recruitment-software/

DI TA RX I TS R A T E C H N O L O G I E S NAME OF SYSTEM DaXtra Technologies INTEGRATES WITH Most of the ATS/CRMs in the market NUMBER OF USERS From the world’s largest staffing companies to boutique recruiters, corporate recruitment departments, job boards and software vendors PRICE Depends on number of users CONTACT DETAILS T 020 7801 6323 E uksales@daxtra.com W www.daxtra.com

DaXtra Technologies is a world leading specialist in high accuracy multilingual CV and job parsing, as well as semantic search, matching & aggregation technologies.

For the past 16 years, DaXtra has been at the forefront of innovative recruitment process automation solutions. We support clients globally via seven offices across Europe, USA, Hong Kong, China, Japan and Australia, supporting 1,500 loyal clients who collectively process in excess of 60 million CVs each month.

With nearly 400 ATS/CRM integrations available out of the box and the ability to parse documents in 33 languages, DaXtra has become a software of choice for many multinational organisations, job boards, software vendors and the best niche recruitment firms alike.

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GUIDE TO RECRUITMENT TECHNOLOGY 2019

ENGAGE TECH NAME OF SYSTEM Engage Technology OPERATING PLATFORM Cloud-based, works on any browser INTEGRATES WITH Leading CRM, timesheet and payroll systems. Has an open API to support custom integrations PRICE 30-day free trial then £1.99 per active worker per week CONTACT DETAILS T 020 8068 2900 E info@engagetech.com W www.engagetech.com

Recruitment agencies, their clients and candidates work together on Engage to escape the admin, cost and delay of conventional recruitment.

Recruiters create and fill vacancies on the platform, and Engage manages worker registration and compliance automatically. Online timesheets are included to ensure accurate candidate payments and faster client billing.

Engage provides an automated recruitment process for only £1.99 per active worker, and recruiters can invite their clients and candidates to use the platform for free.

No set-up costs, licence fees or lock-in contract, with our 30-day free trial you can test drive Engage with no risk.

ER ECR UIT NAME OF SYSTEM Adapt and TempBuddy OPERATING PLATFORM Platform independent INTEGRATES WITH Selected world-class software extensions that help you excel at putting people to work CONTACT DETAILS James Payne T 01903 707070 E adapt@erecruit.com W www.erecruit.com

A technology provider for the staffing and recruiting industry, Erecruit is the chosen partner for thousands of firms around the world. Our portfolio includes Adapt recruitment software for fast-growing firms, and TempBuddy, a multi award-winning temporary workforce management platform. ● Adapt Provides the ultimate user experience to maximise business performance, helping you make more placements and manage the entire recruitment cycle. The SaaS technology brings together a powerful CRM for sales management, searching, sourcing, reporting and business intelligence within a dynamic web-based hub. With Adapt you can manage all perm, temp and contract recruitment processes via intuitive dashboards and workflows. ● TempBuddy Enables staffing companies to get their best workers to the right place at the right time, paid promptly and accurately using intuitive mobile technology. We make temp work easier and more rewarding for workers, employers and agency staff. Our revolutionary platform and app simplifies the entire temp recruitment process by integrating real-time availability, scheduling, deployment, time capture, pay and bill, and compliance. Automate processes to improve your efficiency, or deliver an on-demand human cloud service.

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Create and fill vacancies on Engage, it manages worker onboarding and compliance automatically.

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Invite clients to use Engage for free.

All data, process and communications between contractor, agency and hirer are managed on the platform.

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GUIDE TO RECRUITMENT TECHNOLOGY 2019

GEL NAME OF SYSTEM GEL Front Office GEL Back Office GEL All-In-One

GEL is a leading edge software provider to the recruitment industry.

PRICE From £50/month

With front office, back office and complete all-in-one solutions, GEL provides a powerful SQL server-based system for agencies of all sizes managing permanent, contract and temporary recruitment. Our easy-to-use tools automate the processing of CVs, candidate registration, availability, diary, placements, timesheets, client invoicing and paying the workforce. You take control of your data, managing staff and configuring the system to suit your team needs.

CONTACT DETAILS Luis Silva T 08448 794 889 E sales@gelsolutions.co.uk W www.gelsolutions.co.uk

We also offer pay-as-you-go options for start-up agencies and those looking to minimise the initial costs. We deliver the very latest tools and with only a small, ongoing monthly cost from £50 per month.

OPERATING PLATFORM Microsoft Windows and SQL Server INTEGRATES WITH All-In-One System build in

Whether you are changing your software or enhancing the way you work, call on 08448 794 889. We can offer you the best advice, support and organise a remote demonstration for you to see for yourself.

GEMS NAME OF SYSTEM GEMS OPERATING PLATFORM Cloud-based system NUMBER OF USERS Unlimited CONTACT DETAILS T 01594 888518 E sales@simplicityinbusiness. com W www.simplicityinbusiness. com/services/gems

GEMS is a FREE end-to-end recruitment CRM and workflow solution, developed by Simplicity. The GEMS technology makes your recruitment business more efficient by combining your front and back office systems into one seamless process.

• Manage clients & candidates • Create job bookings • Process online or paper timesheets & payroll • No need to worry about HMRC, AWR & compliance • GEMS takes care of invoicing clients • 24/7 access to reporting & management information • Plus many more features From CRM to payroll, right through to invoicing and reporting, GEMS provides recruitment businesses with the complete technology solution. And best of all, it’s completely FREE to Simplicity partners.

GEMS is packed with even more recruitment specific tools and features that will enable you to cut back on admin and focus on growing your business.

Speak to us about GEMS today and discover even more about how this unique technology can help your recruitment business become more efficient, save you time and reduce your costs.

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GUIDE TO RECRUITMENT TECHNOLOGY 2019

GIAN T NAME OF SYSTEM giant OPERATING PLATFORM Cloud-based INTEGRATES WITH End-to-end management of contingent workers, including neutral vendor control, employment and off-payroll working solutions PRICE Price on application CONTACT DETAILS T 0330 024 0946 E hello@giantgroup.com W www.giantgroup.com

At giant we provide specialist, end-to-end software and support services to large and small recruitment agencies, internationally.

We invest heavily in our software which includes talent acquisition and onboarding through to timesheet management, billing and payroll. Our support services include funding, candidate screening, employment solutions and risk management. Our specialist division, giant finance+, provide tailored software and support services for start-up to medium sized agencies.

Our commitment to compliance protects your business from risk and our rigorous international security standard ISO 27001 ensures that your data is GDPR secure. Our long-term clients including Barclays and Page Group benefit from our expertise since 1992 and continue to do so.

Visit our website to find out more www.giantgroup.com

ITR IS NAME OF SYSTEM itris OPERATING PLATFORM Windows INTEGRATES WITH Microsoft Office, accounting & payroll software, multi-job posting services, CV parsing services, websites, social media, SMS providers PRICE Price on application CONTACT DETAILS T 01892 825 820 E sales@itris.co.uk W www.itris.co.uk

itris has been developed since 1995 and offers recruitment agencies of all sizes cutting-edge technology both on premise and in the cloud.

As well as being a market-leading CRM and ATS, our recruitment software offers self-service portals, data management, compliance tools and a variety of integrations including Microsoft Office, Broadbean, DaXtra, Cube19 and Sage. With complete customisation available, itris suits all recruiters regardless of the type of recruitment or sector they recruit into.

Coupled with outstanding customer service, itris is the partner of choice for over 14,000 UK-based recruiters.

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GUIDE TO RECRUITMENT TECHNOLOGY 2019

OL EEO NAME OF SYSTEM Oleeo OPERATING PLATFORM Cloud-based, works on any web browser INTEGRATES WITH See oleeo.com/about-oleeo/partners/ for full list PRICE Varies. Please contact us for more information CONTACT DETAILS T 020 8408 5767 E hello.uk@oleeo.com W www.oleeo.com

Oleeo, formerly WCN, is an award-winning provider of innovative talent acquisition technology.

Our platform helps companies discover unlimited sourcing potential to attract, engage and hire amazing, diverse teams that change the world for the better.

Since 1995, we’ve partnered with over 400 employers from around the world to help them attract, engage and hire the right diverse talent that can change the world for the better. Oleeo helps talent acquisition professionals do this faster than ever because we believe companies must succeed in hiring the right diverse talent who are most likely to stay and make an impact.

PEOPL E PAY NAME OF SYSTEM People Engage, People Compliance & People Pay

People Group Services is the complete end-to-end contingent workforce management platform.

OPERATING PLATFORM Cloud-based, works on any web browser

It’s our mission to deliver the best experience for contractors, recruiters and employers from sourcing to on-boarding, compliance, payroll and benefits.

We make work easy. That means digitising and optimising the whole process so that it’s simple, efficient and rewarding. All delivered through one seamless platform. People increases engagement and loyalty, drives efficiencies and gives you complete transparency. It’s the platform for the new world of contingent work.

INTEGRATES WITH People Group’s software products integrate easily with major CRMs, Business Intelligence (BI) tools and accounting platforms. Our platform works seamlessly with products such as Bullhorn, Salesforce, Microsoft Dynamics, Quickbooks and much more PRICE Please contact us for our price packages CONTACT DETAILS T 0345 034 1530 E info@peoplegroupservices.com W peoplegroupservices.com

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PRACTICAL SOFTWARE SOLUTIONS NAME OF SYSTEM Practical Software Solutions Suite OPERATING PLATFORM Cloud-based INTEGRATES WITH FreeAgent, Sage, Zero PRICE £2k set up fee and monthly fee per active contractor, no monthly fixed fee. See website for more details CONTACT DETAILS Wayne Scott, UK sales manager T 0330 124 3506 M 07534 870 729 E wayne.scott@practical.software W www.practical.software

Practical Software Solutions Suite has been designed by industry experts with many years of experience in the temporary recruitment sector.

Our solution was born out of a desire to provide an all-in-one solution for recruitment agencies who require an efficient and cost-effective way of ensuring that their temporary workforce is paid on time, every time.

Many existing temporary recruitment systems rely on using third-party integration with book-keeping, timesheet, payroll and invoicing packages. Our modular approach means that each of the key functions can be used separately or combined into a full suite depending on our clients’ requirements.

R OCKET SOF TWAR E NAME OF SYSTEM TempID+ & Pocket Rocket

TempID+ is the software of choice for fast moving, busy, temp recruitment businesses.

OPERATING PLATFORM Cloud-based on the Microsoft Azure platform

Automate everything from entry of workers & clients, compliance, AWR through to timesheets, payroll & billing.

INTEGRATES WITH Sage, Xero, Microsoft Office, Mailchimp

Workers can enter their own hours ready for client portal sign-off via our brand-new worker app, Pocket Rocket.

PRICE Starts at £75 per user/per month, reducing down with volume licensing

Integration with the major payroll and accounts providers ensure there’s no duplication from start to finish. Reduce your overheads by investing smart.

CONTACT DETAILS T 08450 511055 E sales@rocketsoftware.co.uk W rocketsoftware.co.uk

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SOUR CEBR EAK E R NAME OF SYSTEM SourceBreaker OPERATING PLATFORM Cloud-based INTEGRATES WITH Your existing CRM and CV databases NUMBER OF USERS Enterprise CONTACT DETAILS T 020 3794 8120 E info@sourcebreaker.com

SourceBreaker is an award winning online end-to-end search platform that finds recruiters more of the best candidates, matches them to multiple live vacancies from start-ups, SMEs and multi-nationals, providing multiple opportunities to place every candidate found.

SourceBreaker uses a combination of machine learning and the expertise of top billing ex-recruiters to search across your CRM, CV databases, LinkedIn and social media, saving each recruiter 1-2 hours per day that can be reinvested in building relationships and engaging with clients and candidates.

TR IBEPAD NAME OF SYSTEM TribePad OPERATING PLATFORM 100% cloud-based, all browsers smartphones and tablets INTEGRATES WITH SAP, Oracle, Broadbean, SHL, Onfido, Vacancy Poster, AB Integro, Accio Data, Chemistry Group, First Advantage, Geektastic, iAdvize, Indeed, Mystery Applicant, Powermeeter Recruit, TalentQ, Talent on View, DocuSign

TribePad is a specialist talent acquisition software provider, serving some of the UK’s best known organisations.

TribePad’s applicant tracking system (ATS), video interviewing, Onboarding and contractor management solutions are used by more than 15 million people, in 13 languages worldwide.

PRICE Price on application

Clients include the BBC, Tesco, KFC, Sodexo, Serco, G4S and The Church of England. TribePad helps organisations save time and money in the recruitment process, while delivering a great user experience for recruiters, hiring managers and candidates.

CONTACT DETAILS T 0114 312 2110 E team@tribepad.com W www.tribepad.com

Clients choose TribePad because of its fantastic support, modern mobile-optimised interface and unique ‘free upgrades forever’ promise.

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Never before have recruiters had such a leap forward and insight into their business, nor has such a feature been offered in such a way, so quickly or included at no additional cost.

Paul Thompson Sales and Marketing Director

The smart CRM for perm, contract & temp recruitment 0800 008 62 62

sales@voyagersoftware.com

voyagersoftware.com

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GUIDE TO RECRUITMENT TECHNOLOGY 2019

VOYAGER SOF TWAR E NAME OF SYSTEM Infinity, VDQ!, Mid-Office and Mid-Office Bureau OPERATING PLATFORM Cloud based or server based INTEGRATES WITH We integrate with some of the best 3rd parties the industry has to offer, including Office 365. See under partners on the website for full details PRICE A range of affordable options to suit every size of business. Contact us for further information CONTACT DETAILS T 0800 008 6262 E sales@voyagersoftware.com W www.voyagersoftware.com

Voyager Software is a leading provider of innovative software to the recruitment market.

As standard, Voyager offers an 0800 support line, free account management, free online training clinics and free licence upgrades, so you are assured of a good service from start-up to superpower!

Voyager has four core recruitment solutions: 1. Infinity – The truly smart CRM for permanent, contract & temporary recruitment. The perfect front office solution for any recruiter, regardless of your business size and model.

Intelligent recruiting at its best.

2. VDQ! – The specialist solution for fast-paced temporary & casual labour 3. Mid-Office – The ultimate pay & bill solution 4. Mid-Office Bureau – The pay & bill solution for the outsourced provider Our products are used by thousands of recruiters worldwide, and we’d love you to be next. Contact us today for a free no-obligation demo.

Z EEL SOLUTIO N S NAME OF SYSTEM Zrecruiter, Ztimeex, Zpayplus, Zattend NUMBER OF USERS Unlimited OPERATING PLATFORM Online/web-based INTEGRATES WITH Accounting and payroll software, CRM software, back office software and job boards CONTACT DETAILS New business contact: Dan Lawson T 0845 31 31 311 E sales@zeelsolutions.com W zeelsolutions.com

Zeel Solutions offers recruitment software to handle the entire recruitment process. From VMS, RPO and managed service software to electronic timesheets, pay-and-bill and workforce time & attendance software. is a true end-to-end recruitment process management solution. Specifically developed for corporate RPO, HR & healthcare markets offering RPO, vendor management services (VMS), talent management, onsite managed services and contingent workforce. Zrecruiter combines VMS with ATS in one solution, managing both direct hires and contingent workforce has never been simpler. is a complete electronic timesheet solution. It not only provides an automated method for managing the timesheet to payroll process with approval of hours or days and costs; it offers the capability to integrate seamlessly with existing systems.

Ztimeex allows clients to submit and approve hours, costs and workers to self-certify expenses and helps ensure compliance. is an innovative web-based pay-and-bill solution ultimately providing a complete back office functionality. This rapid, payroll solution gives simple processing, ease of accessibility and continuous visibility. Zpayplus provides real-time information (RTI) and pensions auto enrolment which will add true value to the payroll process. is a complete, certified, real-time, workforce time & attendance solution. Zattend provides instant workforce planning, visibility and control within a fully integrated solution.

22 A RECRUITER GUIDE • 2019

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WE’VE GOT A LOT MORE TO SHOUT ABOUT...

TIMESHEETS

FUNDING

REAL TIME MI

Remove the stress from timesheet management

Risk free funding for contractors & temporary workers

Combine your systems and data sources for better insight and operations

PAYROLL

ACCOUNTANCY

100% BACK OFFICE

We offer services for both temps and in-house employees

Maximise your earnings from day one

Smooth, efficient and seamless back office integration

RISK FREE FUNDING FOR CONTRACTORS & TEMPORARY WORKERS...AND MUCH MORE To find out how we can help grow your business, call us now on 01242 279890 CONNECT WITH US BoomerangFundin BoomerangFunding

Boomerang Funding

www.boomerangfunding.co.uk

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Missing 25% of client face time?

Wasted time earns you nothing Access recruitment software - your key to great productivity helping you manage everything from candidate attraction to cash collection.

CRM | PAY + BILL | ANALYTICS | COMPLIANCE | SCREENING

Whether you need to speed up your time to hire or simplify cash collection, ^da P^\_ZRcR M]Q MPPRbbWOZR aRPadWc\R]c b^ScfMaR VRZ_b c^ W\_a^eR RűPWR]Ph and productivity to increase your margins, whilst enabling you to comply with P^]ŬQR]PR M]Q aR_^ac ^] _RaS^a\M]PR͙ theaccessgroup.com/recruitment-software

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0845 345 3300

03/05/2019 12:53 12:59 07/05/2019