我是職場英語王

How to use this book 職場英語王，換你做做看！

●跨頁全彩情境插圖 規劃二十八天學習進度， 每天以單元主題相關的趣 味情境小故事做為開場白 ● 職場英語王會這樣說

寫

● BONUS

依主題、情境之不同，整理出職場

以活潑、生動的手繪插圖解析

英語王會這樣說、這樣寫的核心用

字彙，學習so easy

語，書中範例任你替換、套用 ● 搭配聽力學習字彙及會 話，學習效果事半功倍

●WORDS 依照主題分類，嚴選職 場、多益高頻率字彙

● SENTENCES 搭配職場相關例句，反覆 練習、學以致用 ● PRACTICE MAKES PERFECT 學習後，可自行練習解題與複習，書末附有Answer Key可供對照

國家圖書館出版品預行編目資料 我是職場英語王 Stephanie Morris著– – 一版, – 臺北市：簡單, 2011 [民100] 面; 公分 – ISBN 978-986-6508-06-6 （平裝附光碟片）

Contents

1. 英語 2. 職場 3. 會話 805.188

100000261

我是職場英語王 Workplace English 編 著 Stephanie Morris 執 行 編 輯 劉怡君 吳宛津 英 文 校 訂 Lynn Sauvé 校 對 王建文 封 面 設 計 劉秋筑 插 畫 設 計 陳建宏 Ms. David 出 版 者 簡單出版有限公司 地 址 100台北市羅斯福路四段60號三樓 電 話 02-23684938•02-23687226 傳 真 02-23688929•02-23636630 發 行 人 蘇恆隆 總 經 銷 書林出版有限公司 台北書林書店 106台北市新生南路三段88號2樓之5 北 區 業 務 部 106台北市羅斯福路四段60號3樓 中 區 業 務 部 403台中市五權路2之143號6樓 南 區 業 務 部 802 高雄市五福一路77號2樓之1

S

B

16

Your Salary & Company Benefits Day3 Negotiating 洽談薪水 & 公司福利

24

Day4 Documents & Equipment 辦公室文件和設備 Day5 Company Organization 我要往上爬 Tel: 02-2365-8617 Tel: 02-2368-7226 Tel: 04-2376-3799 Tel: 07-229-0300

郵 撥 15743873書林出版有限公司 網 址 http://www.bookman.com.tw 經 銷 代 理 紅螞蟻圖書有限公司 台北市內湖區舊宗路2段121巷28號4樓 電話02-2795-3656（代表號） 傳真02-2795-4100 出 版 日 期 2011年3月一版 定 價 280元 I

Day1 Finding a Job 我要找工作 Day2 A Job Interview 我要去面試

N 978-986-6508-06-6

欲利用本書全部或部份內容者，須徵得簡單出版有限公司同意或書面授權。

Every effort has been made to trace the copyright of the material included in this book.

In the event of any unwitting infringment, we would be pleased to hear from copyright holders.

8

32

40

Day6 Days Off & Overtime 請假 & 加班

48

Day7 At the Office 辦公室生活真不簡單

56

Day8 Preparing for a Meeting 準備開會囉

64

Day9 In the Meeting 開會中，請勿打擾

72

Day10 Accounting 讓數字說話

80

4

Contents

我是職場英語王

Day11 Business

88

Day21 Customer Service 客戶服務我最內行

168

Day12 Air Travel 我是空中飛人

96

Day22 Dining with Clients 與客戶一起用餐

176

Day13 Staying at a Hotel 我住的旅館

104

Day23 Company Events 公司活動大事紀

184

Day14 Schedule Arrangement 我的行程安排

112

Day24 Collocation 職場常用搭配詞

193

Day15 Making a Presentation I 令人緊張的簡報時刻 I

120

Day25 Cover Letter & Resume 說明信 & 履歷表

201

Day16 Making a Presentation II 令人緊張的簡報時刻 II

128

Day26 Memos & Emails 備忘錄 & 電子郵件

207

Day17 Going Out with Co-workers 跟同事一起出遊去

136

Day27 Business Letters: Format 商務書信：格式

215

Day18 Performance 我的績效／表現

144

Day28 Business Letters 商務書信

219

Day19 Promoting a Product 我是超級銷售員

152

Answer Key

225

Day20 Marketing 我是行銷達人

160

Travel 我要去出差

5

Day2 “Are you applying for the CEO position?”

A Job Interview

Be prepared for the typical interview questions.

我要去面試

“Why do you want to work in this company?”

“I need money.”

Dress appropriately for the industry and position.

Make eye contact with the interviewer.

“Sorry, I’m late. I was busy stopping Dr. Evil from destroying the world.”

“I graduated from UCLA…”

No excuses for lateness.

Behave appropriately.

Day2

我是職場英語王

2

Words

Sentences In America, as employers like to make small talk, an interview often

casual ['kæʒuəl]

adj.

隨意的；(服裝)休閒的

appointment [ə'pɔɪntmənt]

n.

約會

在美國，因為老闆喜歡閒聊，面談往往變成隨意的、客氣的對談。

impression [ɪm'prɛʃən]

n.

印象

This is my first appointment for a job interview, and I want to make a good

pressure ['prɛʃɚ]

n.

壓力

encounter [ɪn'kaᴜntɚ]

n.

偶遇

Dressing smart is one of the tips for creating a good impression at a job

graphic ['græfɪk]

adj.

平面藝術的；繪圖的

interview.

design [dɪ'zaɪn]

v.

設計

applicant ['æpləkənt]

n.

申請人

current ['kɝənt]

adj.

當前的，目前的

A taxi driver gave me a free ride to a job interview. All the

trend [trɛnd]

n.

趨勢，動向

pressure and nervousness I felt about the interview were

qualified ['kwɑlə faɪd]

adj.

合格的；適任的

一位計程車司機免費載我去面試工作。這場巧遇消除了我

reference ['rɛfrəns]

n.

(關於品行、能力等的)證明書，

之前所有的壓力和緊張。

推薦信

A graphic designer is a person who designs

'

18

becomes a casual, polite conversation.

impression. 這是我第一個工作面試，而且要打造一個好形象。

面試時，穿著得體是創造好印象的方法之一。

I am looking for a side job to relieve the pressure of the high cost of living. 我正在尋找一個兼職工作好應付高生活費的壓力。

washed away by that encounter.

portfolio [pɔrt'folɪo]

n.

代表作品集

advertisements, magazines and books by combining

intern [ɪn'tɝn]

n.

實習生

平面藝術設計家結合圖畫與文字來設計廣告、雜誌

pictures and words. 與書籍。

19

20

Day2

我是職場英語王

職場英語王會這樣說

She designs dresses for young women.

3

Joe想要當一位美術設計，他接到一家外商公司面試的邀約，英文面試要如何

她為年輕婦女設計服裝。

應答呢？

Our company has advertised for a secretary, but there are few applicants for the job.

Heidi: Good morning, I’m Heidi Chang. You applied for the graphic designer

我們公司已經登廣告徵求一名秘書，但幾乎沒有人來應徵這份工作。

position, right?

His current low-paying job is temporary, so he is looking for a new one.

Joe:

Yes, that’s right.

他目前的工作薪資很低，還是臨時的，所以他正在找新工作。

Heidi: Why do you think you are the best person for this job?

Joe: Given my interest in technology and my past work experience, I believe

We have recently noticed an upward trend in prices.

I’m very qualified.*

我們已注意到最近物價上漲的趨勢。

Heidi: Then what is your greatest strength?

I am a qualified teacher.

Joe: I’m a creative person, but also very responsible. I never miss a deadline.**

我是合格的教師。

When you are looking for employment, you need to have good references from past employers. 找新工作時，你需要有前雇主對你工作表現的推薦信。

Yesterday we visited a famous artist. He showed us a portfolio of his drawings. 昨天我們拜訪了一位名藝術家，他給我們看了他的畫集。

?

用 麼 怎

面試官通常會詢問的問題之一是：「為什麼你想應徵這份工作?」或「為什麼 你適合這份職位?」，此時你的回答可以結合工作資歷和學歷，假設你的興趣 或嗜好跟應徵工作有關，也可以像Joe這樣回答。

An intern is an advanced student or a recent graduate, especially in medicine, who

法 說 個

is being given practical training under supervision. 實習生是一個高年級學生或剛畢業的人，尤其 是醫學院的，在監督下接受實習訓練。

換

就業優勢 *With my flexibility and communication skills, I will definitely exceed your expectations.

**I am hard-working and self-motivated.

I am a quick learner and work well in teams.

21

22

Day2

我是職場英語王

Bonus

4

Short Self-introduction 自我簡介

Practice Makes Perfect 試著用下列單字完成句子。

在工作面試時，有些面試官會要求應試者進行英文自我簡 介。以下提供兩則範例，可現學現用，不清楚的英文發音，可多聽幾遍練

reservation

習，往職場英語王的目標前進。

attached

portfolio reference

current applicants

graphic

designed

intern

qualified

Example1: Good morning, Mr. Chang. I’m so honored to be here to introduce myself. My name is Joe. I have a degree in communication design and have worked as a graphic designer in Los Angeles for the past five years. I’m a creative person, but also very responsible. I have confidence in my ability to achieve results efficiently. With my skills and ability, I can make a contribution to your company.

I hope that you can offer me a chance to show you. Thank you.

1. As you will see from my ___________ resume, I have two years of

Example 2: Good morning, Ms. Chang. I’m very glad to have the opportunity to introduce myself. My name is Joe. I graduated from California University in communication design. I have worked as a graphic designer for five years. In my association with California Design Group, I was responsible for producing a wide variety of graphics including newsletters, business cards, and letter heads as well as various training materials. I feel I’m hardworking and diligent in any project I undertake. I believe my experience would be an asset to your company. Thank you.

5. Both ___________ look equally qualified for this position.

experience working part-time as an IT assistant.

2. I was a summer ___________ at Intel’s Seattle research center.

3. Andrew wants to attend art school and eventually become a ___________ artist.

4. Maria has built up a ___________ of graphic designs to show at the graduation exhibition.

6. Unless you have a ___________, you’ll have to wait about an hour.

7. Mike reads the news on the Internet every morning to keep up with ___________ events.

8. This museum was ___________ by a famous architect.

9. My friend Tony who works at that company will act as a ___________ for me.

10. We should hire Mr. Rice. He is well ___________ for the job.

23

10

Day1

我是職場英語王

Words

1

Sentences

interview ['intɚ͵vju]

n.

面談

employer [ɪm'plɔɪɚ]

n.

雇主，老闆

employee [͵ɪmplɔɪ'i]

n.

員工

Our employer is not American, but Japanese.

candidate ['kændədet]

n.

候選人；應考者

我們老闆不是美國人，是日本人。

ambition [æm'bɪʃən]

n.

雄心，志氣，抱負

resume [͵rɛzjᴜ'me]

n.

履歷表，簡歷 (=curriculum

We can give you the job only if you do well in the interview. 只有當你面試成功，我們才能給你工作。

I am merely an employee and have to obey my boss’s orders. 我只是一個職員，必須服從老闆的命令。

vitae) degree [dɪ'gri]

n.

學位

volunteer [͵vɑlən'tɪr]

n.

義工；自願者

achievement [ə'tʃivmənt]

n.

成就

response [rɪ'spɑns]

n.

回答；反應

attach [ə'tætʃ]

v.

附上 (to)

contribution [͵kɑntrə'bjuʃən]

n.

貢獻

opportunity [͵ɑpɚ'tjunətɪ]

n.

機會

introduce [͵ɪntrə'djus]

v.

介紹

Most candidates find it difficult to make small talk during an interview. 大多數應徵者發現，在面試時與對方隨意聊天是件難事。

I have a great ambition to be a big entrepreneur. 我有遠大的抱負要當位大企業家。

When applying for a job, you should prepare a resume. 申請工作時，你應該準備一份簡歷。

To do the job, you must have a degree in computer science. 你必須有資訊工程的學位才能擔任此份職務。

11

12

Day1

我是職場英語王

My aunt is a volunteer; she is now helping in a hospital three days a week. 我的阿姨是義工，現在每週三天在醫院裡幫忙。

One of our firm’s achievements is the construction of a skyscraper. 建造了一座摩天大樓是我們公司的成就之一。

I have written to some friends about this plan. Now I am waiting for their response. 我已函告幾個朋友有關此項計劃之事，現在我正等待他們的答覆。

I have attached the form to the document.

職場英語王會這樣寫 看到了想要的工作，下一步要怎麼做？第一步是寫份說明信（cover letter）， 通常說明信會跟履歷一起寄出。在說明信中，你可以先簡略介紹自己的學經歷和應 徵此份工作的原因。說明信非常重要，是你的履歷會被打開的關鍵之一。

Dear Ms. Wells: I am writing to you in response to your ad on jobs.com.

As you will see from my attached resume, I have two years of experience working part-time as an IT assistant.* In June, I graduated from National Taiwan University of Science and Technology with a BSc in Computer Science.** I feel that with my knowledge and skills, I can make a contribution to your company.

I hope that you give me an opportunity to show this.

我已經將表格附在文件裡。

They have made important contributions to the field of economics.

Please feel free to contact me at any time. I look forward to hearing from you.

Sincerely, Li-An Lee

他們曾經在經濟學領域有過重要的貢獻。

345 Roosevelt Road, Taipei Home: 02-27015088 Cell: 0988-205-618

Though my job is temporary and low-paid, it gives me an opportunity to learn how to fix computers. 雖然我的工作是臨時的且工資微薄，但讓我有機會學習修理電腦。

On the day she started working, the boss introduced her to all her co-workers.

? 用 麼

怎

這兩句的內容因人而異，根據你的狀況將工作經驗和畢業學校及科系替換星 號標示的字，就是你自己的應徵說明信。

她開始上班那天，老闆將她介紹給全體同事。

法

用 個 換

*工作經驗 I have worked as a project manager at IBM for the past two years. **學歷

I have a degree in Communication Design.

13

14

Day1

我是職場英語王

Bonus

Practice Makes Perfect

Employment Process 就業程序

cover letter 說明信

resume 履歷

試著用下列單字完成句子。

interviewer 面試官

ad

interviewee 應徵者

contribution resume

attach

experience degree

introduce graduated

opportunity response

1. Li-An ____________ from university in June.

2. Li-An has a ____________ in computer science vacancy 職缺

application 申請

interview 面試

employment 就業

3. Remember to ____________ your resume before you click “Send.”

4. I saw an interesting ____________ in the paper today. I think I’ll apply.

5. Thanks for your help. You made a great ____________ to this project.

6. I’ve been offered a job at Google. It sounds like a great ____________.

employer 老板

Jobs

employee 員工

7. The boss is going to ____________ several new employees to us.

8. Do you have any ____________ working with animals?

Full-time 全職

permanent 固定

9. I had a part-time job during the summer holidays, so I need to update my ____________.

10. I applied for a job yesterday. Now I’m waiting for the company’s

Part-time 兼職

temporary 臨時

____________.

15