Regal’s Corporate Magazine
W I N T E R
2 0 1 9
WINTER 2019 at a glance
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EDITOR PATRICK GARLOCK
Promotions Manager
CONTRIBUTORS CARLY BASKETTE
Film Booker
IRENE GILLASPY
Corporate Editor
RICH GIVEN
Vice President - Marketing Research & Consumer Insights
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RODNEY GRIFFIN
Creative Director
MORGAN GRIMES
Engagement Coordinator
RICHARD GROVER
Vice President - Marketing & Communications
KELLY HAWKINS
Vice President - Loyalty Marketing
DUSTIN HAYES
Graphic Designer
MAC NAUGHTIN
Cast Performance Manager
WENDY RUNYARD
Media Manager
ASHLEY SLIMP
Public Relations Coordinator
CHRIS SYLVIA
Vice President - Media
BRUCE WREN
Vice President - Training & Performance Development
GINA VAN DYKE
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Marketing Coordinator
Special thanks to all who contributed articles and photos for this issue of ACTION.
Photo from The Times
From the CEO Dear All,
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s I reflect on the last 12 months, I feel very proud of what we have achieved together. Following the acquisition of Regal, we have gone from strength to strength, continuing to focus on refurbishments, new technologies and new partnerships throughout the newly enlarged Group. We also support a number of different charities, and of particular note is this year’s BBC Children in Need, which raised the highest amount of money yet, along with the recent Aquaman Variety fundraising gala in Knoxville. Each of you has contributed to our continued growth and success. Being part of a business of this size and scale
takes a considerable team effort and every person has a specific role to play in helping us achieve our strategy of being The Best Place to Watch a Movie. I would like to offer my thanks for your efforts and dedication. As ever, I would like to extend my warm wishes to you and your families and to wish you a healthy and happy 2019. Best Regards,
Mooky Greidinger Cheif Executive Officer, President
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N E W BRAN D
Regal Gets A New Logo by Patrick Garlock
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here are many methods that an organization can use to position itself within the public consciousness—an instantly recognizable product, a catchy slogan or a particular corporate philosophy. However, there is one clear characteristic that quickly identifies the organization to its employees and the public as a whole: the company logo. Upon Cineworld’s acquisition of Regal early in 2018, many changes were announced, including investing $1 billion over the next 5 years on building new theatres and renovating existing locations. These transformations at the theatre level offered a great opportunity for us to rejuvenate our brand identity. One of the biggest issues surrounding our brand identity was difficulty with the public’s recognition of which theatres were, in fact, Regal venues. As Regal Cinemas rapidly expanded through-
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out the 1990s and 2000s, we acquired many theatre chains, most notably Edwards and United Artists, that formed Regal Entertainment Group. Although this was great for Regal in terms of positioning within the theatre industr y, it became dif ficult to clarif y the exact company identity, which explains why the name change to simply “Regal” and the logo update present us an extraordinary opportunity. “Aligning behind one brand, REGAL, is the first key” noted Ken Thewes, Regal’s Chief Marketing Officer. “Knowing we wanted to build more equity in “Regal” gave us the opportunity to re-look at the current logo to see if there was a way to contemporize it, simplify it, and ultimately make it more break-through and memorable.” Multiple design agencies from across the globe were tasked with designing our new logo and the job ultimately
went to the agenc y Prophet, whose other clients have included General Electric, Chick-fil-A and T-Mobile. To get a sense of the job ahead, Prophet did internal interviews with key stakeholders, visited dif ferent theatres, Regal and non-Regal, and then did creative developments on the new logo. “Before even beginning to sketch logo ideas” said Creative Director Rodney Griffin “the team pulled back to examine the bigger picture of what the Regal brand feels like currently and where we aspire our identity to move toward in the future.” From the initial six designs created, the choices soon were whittled down to a couple of finalists before determining the new logo. So, what made this design stand out above the other contenders? “On the surface, the new branding is relatively simple” said Thewes. “There is a ‘Regal’ wordmark in a sans-serif font combined
N E W BRAN D
with an icon consisting of the letter ‘R’ inside a heptagon. Beyond that, however, there’s a remarkable story related to how we landed on the final logo.” He pointed out that the heptagon is inspired by two things. The first is the aperture of a film camera, which is fitting due to the industry the logo represents, and second is an aerial view of the Regal crown, which evokes Regal’s history. Another change to the logo that marks a significant departure for the company is the color evolution to orange. And, although it might not appear as an obvious choice, when one investigates, it reveals itself to be a good fit. “Decisions about color probably were the most passionate” said Griffin. “We wanted to differentiate our color, and we could clearly see
that many of our competitors were in the red zone of the color wheel. Signage implications always were at the forefront. Orange lights up brightly at night and offers good contrast even in the daytime.” In addition to the practical reasons, there were personal reasons for the change to orange. Our sister company Cinema City, located in Central and Eastern Europe, utilizes orange. Plus, Regal is showing our love to our hometown and headquarters City of Knoxville, TN where the University of Tennessee Volunteers have had orange as part of their color scheme since 1891. The change to the company logo has meant a huge undertaking for the Creative Team and they have worked to give a facelift to anything utilizing the
logo, both in-theatre and out-of-theatre. From the Regal Crown Club to the popcorn tubs and bags, everything will soon receive the new art. Even with all the changes, however, there will be an easing-in period due to the vast amount of materials created prior to the branding switch. Accordingly, the new logo will be rolling out bit by bit over the next several months and years. “It ’s a proud moment to see Regal’s brand make such a huge change” said Griffin. “Having been with the company over a decade, I’ve seen the identit y change a little bit but very, very slowly. With new leadership and a global perspective, it’s a fantastic time to launch a fresh new Regal brand aimed toward the future.”
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REGAL CROWN CLU B 速
Regal Crown Club Program Evolves 速
by Kelly Hawkins
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he Regal Crown Club 速 Program has been re-tooled as Regal strives to strike a balance between internal business requirements and program value. The recent alignment enables the company to continue its mission of rewarding our most loyal members who view movies at Regal cinemas. Key Program Features and Tenets: Members earn 100 credits for every dollar spent on tickets and concessions. Redeem Regal Crown Club 速 credits toward free tickets, popcorn, soft drinks and more when you view movies at any participating location! Member Reward Choices: Guests can shop on MyRegal.com for rewards like movie swag, theatrical posters, art prints, digital downloads, sweepstakes, etc. Discounts & Offers: Download our app in the app store or at regmovies.com for mobile discounts. Guests can also sign up for discounts and offers delivered via text message directly to your phone!
Download our
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app and get rewarded!
REGAL CROWN CLU B ®
Rewarding Your Love of Movies! Status Bonus Program: Frequent guests who reach designated tiers in the program can earn extra credits each visit! Emerald (6+ visits a year): Receive 250 bonus credits every visit!
Ruby (10+ visits a year): Receive 500 bonus credits every visit!
Diamond (20+ visits a year): Receive 1000 bonus credits every visit!
Reward Menu - In the Regal App or Online: Members using the Regal app can save credits when they load rewards themselves in our app or online at MyRegal.com. Details surrounding credits required to redeem these RCC rewards are shown below.
Soft Drink Upsize: 1,500 credits excluding frozen or bottled beverages.
Popcorn Upsize: 2,000 credits.
Small Popcorn: 6,000 credits online or in app/7,000 credits in theatre or at the box office.
Small Soft Drink: 7,000 credits online or in app/8,000 credits in theatre or at the box office. Excluding frozen or bottled beverages.
2D Movie Ticket: 18,000 credits online or in app/20,000 credits in theatre or at the box office. Excluding “no pass” showtimes.
More Choices! Shop online at MyRegal.com.
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AU D I TO RI UM E VO LU TI O NS
History of Seats in Regal Venues by Carly Baskette
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hroughout its nearly 30-year histor y, Regal has undergone many changes and seen huge innovations, all of which have allowed Regal to grow, adapt and become a modern-day industr y giant. Despite such changes, Regal’s primary purpose has remained the same: to present the ultimate in all movie-related entertainment in appealing surroundings. To accomplish that goal, Regal applies, among other components, state-of-the art projectors, viewing screens, and as important comfortable seating. When Regal Cinemas was established in 1989, stationar y fold- down seats were standard fare in theatres across the nation. These lacked the modern features we currently enjoy and included t ypic al spring- loaded seat s with stationar y backrests. Throughou t t he ne x t dec ade, t heat re seating evolved to include headrests, cupholder s and plusher cushions . B y the l ate 2000s, new-theatre builds o f f er e d s ea t s w i t h t h o s e f ea t u r e s as well as a rocking mechanism. In the early 2010s, Regal began outfitting new and existing locations with luxury automatic recliners. S i n c e R e g a l’ s a c q u i s i t i o n b y C i n e world, the company has reevaluated i t s s t r a t e g y a n d i m p l em en t e d t h e v isi o n o f i t s n e w p a r en t co m p a ny.
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Many Cineworld venues are ou t f i tted with Italian leather rockers that pr ov id e mov iego er s w i t h a l u x ur i ous experience without taking up the larger footprint of a recliner. The standard recliner model is approxi-
mately 27” wide and 64” long when fully sprawled. In contrast, the Italian leather rockers are approximately 24” w ide and t ake up muc h l e ss sp ace since they do not incorporate the recliner feature.
AU D I TO RI UM E VO LU TI O NS
Evolution of theatre seats
Regal Cinemas 6, Wilson, NC (closed 2007)
Lloyd Mall 8, Portland, OR (closed 2015)
As the industry moves forward, most Regal remodels will feature a combination of recliners and Italian leather rockers so that guests may select their seating-type preferences. This luxury combination will allow for larger guest
Cineworld Crawley, Crawley, United Kingdom
Triangle 4, Longview, WA (closed 2015)
capacit y at Regal sites while still offering recliner seating as an option to patrons who value that amenity.
evolve and adapt to be able to deliver first-class guest comfort. Regal’s commitment to providing an enduring superior customer experience guarantees that it will remain “The Best Place to Watch a Movie.”
The movie exhibition industry, as other successful businesses, will continue to
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4 DX ®
Regal Generates Splash with 4DX Screenings of The Meg
by Ashley Slimp
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his summer, audiences across the countr y jumped, screamed and splashed their way through The Meg, a modern shark movie that kept horror fans on the edge of their seats. In all 4DX cinemas, Regal turned up the pressure on movie screenings by
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increasing seats’ water effects to the highest setting. Currently, Regal has eight 4DX locations with a vision to be in nearly 85 locations by 2021. The platform pairs perfectlysynched motion, air, water and weath-
er effects with on-screen action for an immersive cinematic experience. As the only circuit to make a major commitment, Regal looks forward to growing its 4DX presence in the coming years, sharing the groundbreaking format further solidifying itself as ‘The Best Place to Watch a Movie.’
SCREEN X
Regal Leads Charge for Immersive Entertainment with ScreenX by Ashley Slimp
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rom standard 2D screenings to 4DX, the moviegoing experience continues to evolve. Now, Regal is taking entertainment a step further with the introduction of ScreenX. Developed by CJ CGV, this inventive format is revolutionizing the cinema industry. In a traditional 2D setting, audiences enjoy a feature film on one screen positioned at the front of the theatre. With the ScreenX groundbreaking technology, moviegoing becomes a fully-immersive venture, surrounding viewers with 270 degrees of crystal-clear picture. The theatre comes to life and takes the cinema experience to the next level as the Regal movie screen extends to the auditorium’s left and right walls. The concept of a multi-projection system was developed in 2012 when the f irst ScreenX auditorium opened in South Korea. By 2013, CJ CGV patented the technology in the United States and
in 2015, the cutting-edge format made a special appearance at CinemaCon. Regal opened its first ScreenX auditorium at Edwards Irvine Spectrum in California in August and looks forward to expanding this cutting-edge format, pledging to open 100 ScreenX locations globally in the next few years. During the summer, several blockbuster films debuted in Regal’s new multi-projection auditorium, including The Meg, Ant-Man and The Wasp and The Nun. Currently, ScreenX is featured in nearly 150 locations spanning 10 countries. The benefits of the new format include an enhanced audience experience, increased brand recognition in advertising, and additional revenue for both the exhibitor and the studio. The new format is perfect for moviegoers of all ages and brings a heightened level of excitement to the cinematic
experience. Movie fans will be at the center of the action for several highly anticipated films since the winter season includes a variety of blockbusters. With a commitment to utilizing nothing but top-of-the-line technology and a variety of exciting entertainment options, Regal is driving the cinema experience as “The Best Place to Watch a Movie.” Thanks to an incredible employee team and continued innovation, the company is motivated to uphold its position as a trendsetter in the cinema industry, taking full advantage of opportunities that lie ahead. With an eye toward the future and a focus on fully-immersive audience experiences, Regal is excited to partner with ScreenX. Be on the lookout for 270-degree auditoriums opening near you as Regal leads the charge to bring unique, groundbreaking technology to its audiences.
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BARCO
Regal Looks Toward Future with Barco Laser Projectors by Mac Naughtin
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n what seems like an eternity ago, films were once run from reels and platter systems. Around 2010, things started to change quite drastically as digital conversions of projection booths were in full swing. Today we are at the cusp of the next great leap forward in projection booths; laser finally has arrived! More specifically, Barco laser projectors are the company’s choice as we move into this next phase of digital projection. Theatre projection booths will reflect one of two models, the phosphor or the RGB. The phosphor is a reduced projector in size and will be used in mid- to smaller-size auditoriums; the RGB, due to its higher brightness level, will be used for larger auditorium and screen sizes. What are the benefits to laser projectors (other than the fantastic light output)? Most impressive is that the lifetime of laser-light sources are tremendously longer than the current lamp bulbs. The new technology’s light sources will require changing only about every 30,000 hours. When placed in relation to the current Xenon lamp lifespan, a theatre is looking at 10 times the life of the longest-lasting Xenon bulb. That lifespan is achieved mainly through the cooling systems of these projectors. Both laser projec tion model s are liquid-cooled, with phosphors comparable to a car’s radiator and RGBs having a “chiller” akin to a refrigerator.
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Another piece to this change is Barco’s shift to a new TMS. The Barco Alchemy ICMP will provide better control and monitoring to the future of laser projection. As in the case of digital projectors, it will take time before the laser projectors are installed circuit-wide. Currently, all ScreenX and 4DX installs are using these laser projectors and all new builds
and significant retrofits also will have laser projectors installed. Regal also announced in 2018 a partnership with IMAX to incorporate a Laser 4K system in 50 of our theatres. These new auditorium and projection initiatives are certain to position Regal as an industry leader in technology for now and the future.
REGAL CROWN CLU B ® M EM BER
Photo from oldmilldistrict.com
RCC Diamond Member Craves Diverse Movie Offerings at Old Mill
by Rich Given
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icholas Wavers’ first movie memories are of being dropped of f at the local cinema for Saturday double features. The first movie Nicholas saw as a child was Benji and he has loved movies ever since. “I go to the movies to experience the many genres” explains Nicholas. “Suspense, mystery, horror, comedy, history; the list is endless.” A recent favorite is Hidden Figures. “I love when someone is able to bring to life a part of history that is little known to a multitude of generations” he observed. “That film addressed so many issues that have af fected our countr y over so many years, showing where we’ve been, how far we’ve come and how far we have to go.” Today Nichol as indul ges his love of movies at Regal’s Old Mill in Bend, OR.
“I could go anywhere to watch a movie” he comments “but the staff members there are so welcoming and friendly and always do their best to make my movie experience a pleasurable one. They even remember my favorite snacks and drink.” Besides the standbys, popcorn and candy, Nicholas is especially partial to the Carmel Corn and Spicy Pulled Pork Sandwich.
a ‘Hello! What are you going to see?’ or ‘Have a good day!’ It’s an awesome staff and management team.” Asked who he thought should portray him in a movie about his life, Nicholas was quick to suggest Jeff Bridges.
“Some of the employees at Old Mill know me well enough to know if I’m going to like the movie I’m there to see and they are always attentive to my concerns” Nichols continues. “It’s no secret that I’m a regular and there has never been a time when I have not felt welcomed. From the time I purchase my tickets, to the snack bar, and even on my way out the door, there is always Nicholas Wavers winter 2019
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CI N EWO RL D U N L IM I TED BUS TOU R
Cineworld Offers Double-Decker Bus Tour
by Morgan Grimes
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ump aboard the Cineworld doubledecker Routemaster and take a bus tour around London to see some of that city’s iconic filming locations in a unique way. To enhance the “unlimited” customer experience, Cineworld has launched an in-person bus tour that brings these London sites to life. The bus is customized in Cineworld swag with movie props on board, and the interior resembles a Cineworld venue complete with the signature red cinema seats, large movie screens and a refreshment counter with popcorn, drinks and candy! Open to both unlimited members and all other movie lovers, this past summer the Rou temas ter l aunched i t s twice-a-day London excursions from May 31 through June 3. Hosted by a
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professional tour guide, the bus visited several filming locations: Blackfriars Bridge, featured in Mission: Impossible – Fallout; Buckingham Palace, f e a t u r e d i n M ar y Poppins Returns ;
and Trafalgar Square, which last year was spotted in Wonder Woman. After the tour, guests were invited to attend a screening of Solo: A Star Wars Story, at the Leicester Square Cineworld location.
ACCOU N TI N G
Regal Finance Team Expands Role to Support Cineworld U.K. Operations by Morgan Grimes
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e are excited to announce that as part of the integration of Regal with Cineworld to further advance our company on all level s , the current Accounting and Finance systems utilized by Regal theatres will be implemented in U.K. cinemas. While remaining at Regal’s Knoxville corporate office, several finance team members w ill transi tion f rom suppor ting the U.S. cinemas to suppor ting the U.K . cinemas . B asic accounting trans action functions will be per formed, including preparation of P&L Repor ts. Cur r ent pr og r ams su c h as t h e ER P system and Microsof t Dynamics AX, frequently utilized for U.S. theatres, will be strategized to support the U.K. cinemas and corporate operations in the U.S.: Accounts Payable, Accounts Receivable, Cash Management/Reconciliation, General Ledger accounting and Fixed Asset accounting, as well as
Monthly Close and preparation of Theatre/Department P&L Reports.
Joey Toth Accounts Payable Supervisor
Tammy Henry Cash Management Accountant
There will be a total of eight individuals focused solely on U.K. accounting. These individuals include Chris Dzambo, who has been promoted to the role of Controller for the U.K. and will oversee the U.K. Finance Team in the U.S. Additions to that team include Phyllis Riley as Accounting Manager and Joey Toth as Accounts Payable Supervisor. Also joining the team will be Tammy Henry, who is taking on the role of Cash Management Accountant, and Kelsey Handel, who recently joined the Regal team as Accounts Receivable Coordinator. Vince Fusco, Vice President, Head of U.S. Finance, observed “I think this is an excellent opportunity for all of these very talented individuals. They will do an excellent job supporting our cinemas and operations in the U.K.”
Chris Dzambo Director Controller U.K.
Phyllis Riley Accounting Manager
Kelsey Handel Accounts Receivable Coordinator winter 2019
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PEO PLE O N TH E M OVE
Corporate Staffers Ascend to New Posts by Morgan Grimes Waverly Maples averly joined the Regal team in 2003 as an account ant in the Finance Department. She has held several positions during the last 15 years and recently was promoted to Director of Business Analysis. Waverly leads the Analytics team and assists the Executive team with asset development. Waverly commented “I have loved working for Regal since I started here. This has always been a great company, and I am excited about our future. I am luck y to have the opportunity to work with amazing people in multiple depar tments with the goal of creating im pressive theatres filled with customers excited to be at Regal.” Waverly enjoys spending time playing outside, hiking, kayaking and traveling with her husband Wes and two children, Annie (10) and Wynn (8).
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Tim Campbell T im s tar ted his theatre c areer with Mann Theatres at the Cherry Creek 8 in Denver, CO; after 11 months, he was promoted to General Manager. After three years as a GM, Tim moved to United Artists Theatres in 1999. He remained a GM at the UA Denver Pavilions 15 until 2003 when he was promoted to District Manager over the Denver region. Tim
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remained a DM for 14 years, overseeing theatre operations in 8 different states and over 50 theatres. Recently, Tim was promoted to Vice President of Corporate Box Office. When asked about his new position, Tim remarked “I look forward to this new opportunity to learn a new aspect of the theatre industry and develop an additional skillset.” Tim is a graduate of the University of Northern Colorado and currently lives in Denver with his wife Wendy who is VP of Media Programming at National CineMedia. Joel Curnell Joel’s movie career star ted while he was working his way through college as an usher at the Wes t Tower the atre in Richmond, VA. He was fortunate enough to work with some amazing industr y veterans in Richmond from whom he learned a great deal about the movie industry. As his career progressed, Joel worked his way up from theatre management to the Advertising Depar tment and af ter Regal purchased the circuit where he was working, he was offered an opportunity to join Regal’s corporate of fice team in Knoxville. Shortly after joining Corporate, he moved to the Film Department where through hard work and dedication he progressed to Film Buyer, then
Waverly Maples Director of Business Analysis
Tim Campbell VP of Corporate Box Office
PEO PLE O N TH E M OVE
Joel Curnell VP of Film Eastern Region
Nick Hensley Film Buyer
Alex Ellis Director of Film
to Director of Film and upward to his current position of Vice President of Film Eastern Region. Joel commented “I am truly honored and proud to be representing Regal in this new role. I am very excited to be working with the best team in the industry, current and new members alike, as the Film Department embarks on a new chapter.”
8 opened in 2007. He stayed there as a manager until 2014 when he moved to the corporate office Film Department as a Film Booker. He worked his way up f rom Fil m B ooker to Fil m Bu yer, covering the Philadelphia region. Nick remarked “It was my lifelong love of movies that drew me to Regal in the first place. There is nothing more fitting than for me to grow in an industry I love so much.”
Fil m Booker from 2000 -2004 and a Film Buyer from 2004-2008. In 2008, he transitioned out of Regal to be Head Film Buyer and Vice President of Phoenix Big Cinemas from 2008-2013. In 2013 he took a break from the film industr y and then returned to Regal in December of 2016 as a Film Buyer. Alex recently was promoted to Director of Film for the Northeast. He noted, “It was a homecoming, returning to a company that I love and to the Film Department to be the DC Film Buyer. I am grateful to have been selected to help lead the Northeast Film Department in the new era of Regal.”
Nick Hensley Nick joined Regal in 1999 as a projectionist and manager at Knoxville’s East Town Crossing 8 where his career and love for the movie industry began. After this theatre closed in 2001, Nick moved to the Regal West Town Mall 9 where he worked until the Regal Riviera
Alex Ellis Alex began working with Regal in 1994 in the Adver tising Depar tment as an A u d i t o r a n d A c c o u n t M a n a g e r. H e moved from Adver tising to the Film Depar tment in 2000 where he was a
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PEO PLE O N TH E M OVE
Global Executive Collaboration Promotes Alignment with Cineworld Vision by Rich Given
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everal key European-based executives of Cineworld Group have been assigned to work closely with Regal’s Knox ville corporate staf f to advance the company’s vision of being “The Best Place to Watch a Movie.” Susie Higgs Susie Higgs, Cineworld’s Head of Customer Experience, has a genuine passion for delivering great client experiences through both new and proven means. Prior to joining Cineworld in 2013, her experience included stints at American Express and lastminute.com. Susie has developed customer service contact centers in the U.K., Eastern Europe, India and the U.S. “I have been for tunate to travel the world during my year s in the travel industry” Susie reflected, “and have had the opportunity to be part of the online dig i t al boom, w hich hel ped me dis cover innovative ways to create a great customer experience and enhance the value of the brands with which I have been associated. Susie continued “Aside from loving my job and my customers, I am fortunate to have a wonderful husband and two boys. When I am off duty I like nothing more than family events, traveling the world, watching my children grow up and just enjoying life.”
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Ilan Kadim Ilan Kadim joined Cineworld Group in August 2013 as Head of Procurement, reporting to CEO Mooky Greidinger. In that role, he oversees the selection and vetting of vendors that supply goods and ser vices vital to the company ’s global operations. Ilan is intently focused on achieving optimal cost efficiencies throughout the organization. Il an cl aims over 30 year s of dis tin guished business experience, including leading operations teams for several well- k now n inter national hig h -tech companies . Among those f ir ms are Magic Sof t ware, Mercur y Interac tive (now a division of Hewlet t- Packard) and Fundtech.
Susie Higgs Head of Customer Experience
One who thrives on traveling the world and exploring diver se cultures, Il an resides in Tel Aviv with his wife of 30 years and their two children. He cited Pretty Woman as his favorite movie. Marcin Karolak Marcin Karol ak l aunched his cinema adventure in 2000 as an usher with Cinema City in Warsaw. Marcin quickly learned all aspects of cinema operations and was promoted in 2003 to lead the company’s Construction Department in Poland; his role expanded in 2006 into heading construction for Cinema City throughout all territories.
Ilan Kadim Head of Procurement
PEO PLE O N TH E M OVE
Marcin Karolak Head of Construction
Tara Rooney Head of Human Resources
Ilan Schor Head of Technical Services
Marcin now leads Construction for the entire Cineworld Group.
of Scotland before moving into Retail at WHSmith and later into her current role heading up Cineworld Human Resources. “I joined Cineworld on a six-month, fixed-term contract” Tara recalls, “and eight years later, I’m still here and having a great time.”
Israel while studying civil engineering. Technically oriented, Il an gravitated quickly into maintaining the projection equipment. His skills caught the attention of CEO Mooky Greidinger who, in 1984, offered Ilan a full-time position overseeing Technical Services for the then small circuit. Subsequently, he has overseen equipment installation for over 1,200 cinemas. Ilan remains in that role today, currently overseeing Tech Services for the entire Cineworld Group.
A graduate of the University of Ecology with a bachelor’s degree in engineering and the Universit y of Warsaw with a master’s degree in management, Marcin also has completed post-master studies in real estate management at the Kozminski Academy. Marcin lives in Warsaw with his wife Aleksandra and two daughters Michelle and Jasmine, ages 10 and 8, respectively. In addition to his love of cinema (he named The Godfather his favorite movie), Marcin loves cycling, motor sports and travel. Tara Rooney Tara Rooney began a Human Resources career at Ernst & Young and later moved to Arthur Anderson, both global professional services firms. She subsequently held two fixed-term contracts at InterContinental Hotels and the Royal Bank
Tara is active with the Tony Blair Institute for Global Change. The institute’s Compass Project brings women together from diverse organizations to mentor young girls, providing tools to help them achieve career aspirations. Tara resides in London with her husband John, daughter Riley and their dog Crusoe. The family loves movies and Tara cited The Quiet Man as a standout from her younger years. The family also enjoys walking, swimming and cycling. Ilan Schor Ilan Schor started in the industry with a part-time job at a small cinema in Haifa,
Residing in Herzelia, Israel with his wife Iris and their three children, Ilan is enthralled by the movie business. “Movies are magic” he exclaims, “and we who are fortunate to work in the cinema industry play a part in that magic.” Asked to name his favorite movie, Ilan couldn’t stop at just one. Standouts include The Godfather, The Matrix and Fight Club. Ilan also loves music, mountain biking, paragliding and photography.
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PEO PLE O N TH E M OVE
Yoav Koenig Tapped for New Procurement Post by Rich Given
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oav Koenig joined Regal in July in the newly created position of Director of Procurement. Based at Regal’s Knoxville headquarters, Yoav oversees the company’s purchasing, with an emphasis on promoting cost-reduc tion and cultivating lasting business relationships that ensure goal-surpassing fiscal performance.
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Trying to stay on top of everything in a rapidly changing world is an irresistible challenge.
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Yoav grew up in Israel where he served in the Air Force as a fire control system specialist before embarking on a career that includes managing operations and projects in Israel, China, Ukraine, India and the U.S. For the last 13 years, he has resided in Knoxville with his wife and three children aged 16, 13 and 8. Yoav is new to the cinema business but not to the entertainment industry, having previously created hardware and software tools for sound engineers all over the world as CIO and COO at Waves Audio. There he earned his reputation for excellence in delivering solutions, driving product innovation and motivating people. “It is amazing seeing your products used in awards ceremonies such as the Grammys and in live per-
formances by well-known bands like Coldplay and artists like Bruce Springsteen” enthused Yoav. “I intimately understand the concept ‘The Show Must Go On.’” Yoav is a results-driven Professional with over 20 years of experience developing and implementing systems, strategies, processes and controls that significantly impact P&L outcomes. His wide-ranging experience spans platform, shipping, support, catalog, payments, data integration and globalization; he has designed, engineered and manufactured products. He approaches his responsibilities with clarity of vision, deep conviction and broad-based business expertise. Yoav has a passion for technology and star tups, looking for problems and finding new and unique ways of solving them. “I am addicted to it” says Yoav. “Trying to stay on top of everything in a rapidly changing world is an irresistible challenge.” Wi thou t hesi tation, Yoav identif ied Snatch as his favorite movie.
PEO PLE O N TH E M OVE
Meet the New Regional Directors by Patrick Garlock Andy Stone ndy Stone began his Regal career back in August when he took the reigns as Regional Director overseeing the New York area. Andy came to Regal af ter ser ving as Operations Director (North) for Cineworld.
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Born in Newport, South Wales in the U.K., Andy’s theatre career launched in 1994 when he began working for Warner Bros. (now Vue Cinemas) in his home country. He started as a concessions manager for Haagen-Dazs before becoming an assistant manager for WB and subsequently worked his way to a general manager post. Andy noted that he has worked in numerous locations in the U.K. and conducted project work in Italy and Spain, which has been a tremendous benefit in expanding his abilities. “Getting to work in different territories across the world has led to gaining far more experience and has helped me develop my career” Andy said. He highlighted one of his achievements as opening the first Megaplex in the U.K. at Star City, which contained more than 6000 seats through its 30 screens. Married to Sarah since 2004, Andy enjoys mountain biking, running and going on holiday when he’s away from work. He added that his favorite film is the 1963 classic The Great Escape starring Steve McQueen.
Anthony Scarpaci Born and raised in New York City, Anthony Scarpaci has been employed in a multitude of positions within the theatre industry, being named Regional Director of Regal’s Houston area earlier this year. Starting as a maintenance employee for a group of United Artists Drive-In theatres in Upstate New York, Anthony worked throughout high school and eventually started in management for that company even after it was purchased by Venturini Theatres. He continued his theatre career throughout college, working as a general manager for UA locations in New York, New Jersey and Connecticut and for Sony Theatres in Manhattan. Most impressively, Anthony was able to receive a college degree and he then went on to graduate from New York Law School where he concentrated on Business and Entertainment Law. Joining Regal in 1997 as a general manager in Richmond, Virginia, Anthony soon was promoted to District Manager in 1998. During his time as a DM, Anthony oversaw Virginia Beach, Nevada, Hawaii, New Mexico and por tions of California and the Pacific Northwest. The promotion to Regional Director has allowed Anthony to continue enjoying his job. “My favorite part of the job is that there is always something new and different to do every day, so it never gets stagnant.”
Andy Stone Regional Director, New York
Anthony Scarpaci Regional Director, Houston
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In his free time, Anthony enjoys spending time with his family — his wife Holli and their four kids Tristyn, Lisa, Anthony Jr and Lily, ages 18, 10, 7 and 5, respectively. He coaches his son’s little league games and watches his daughters dance competitively. Anthony also enjoys gardening and has self-taught himself computer programming.
10:00 or 11:00am the next morning. He noted this was prior to ushers cleaning between shows and that everything was a double feature, leading to “popcorn containers at the end of the night that would be seemingly up to our knees.”
mits that it ’s ac tually The Abyss because he feels the message of perseverance works as a perfect analogy for being a Regal manager. Mark Behrang With more than 31 years of theatre industry experience, Mark Behrang still believes the magic of the movies can’t be beat. “There is nothing like experiencing the magic of movies with a sold-out crowd” he said “lined up around the block in anticipation of seeing a film on the big screen!”
Dave Slagle Heading the Seattle, WA area, early on Regional Director Dave Slagle thought it “only made sense” to get a job at a movie theatre as soon as possible because his family could go to the movies all the time, especially for the Saturday afternoon Captain Sterling shows (for which Dave noted he still has his Fan Club card).
Within his time in the industr y, Dave has held many positions, many of which left an impact on him and his community. “[I returned] to Kennewick over 10 years after I left and while in line at a grocery store, I was recognized by one of my former ‘regular’ patrons and his wife. They still recognized me and said that my theatre was the one in town they preferred as we were always ‘on our game’ and our employees gave the best possible service. That sticks with me today.”
Dave began as an overnight janitor in the Kennewick, WA theatre in 1976 where routinely he worked from 11:00pm to
Although he tells everyone that Army of Darkness is his favorite movie (and even has it on his name tag), Dave ad-
After joining Regal in 2007, Mark held several positions including District Man-
Dave Slagle Regional Director, Seattle
Mark Behrang Regional Director, Los Angeles
Sherry Mulberry Regional Director, Orlando
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Immigrating to the United States from Iran as a youngster, Mark first started in the industry in 1987 as a cashier for Mann Theatres in Glendale, CA. During his tenure with Mann, Mark was a general manager and Executive Director of Operations & Retail.
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ager over regions such as Southern California, Hawaii/Pacific Rim, New York, New Jersey and Pennsylvania before being named Regional Director of Los Angeles in June. Working in the industry can offer oneof-a - kind experiences and Mark was quick to point out some of his favorites like “traveling across the country and seeing the impact of the moviegoing experience in a variety of cultures.” He noted “My most memorable experiences are the hand-and-footprint ceremonies for a variety of film stars at the world famous Grauman’s Chinese Theatre in Holly wood, C A. Some of my fondest memories of the industry are numerous blockbuster films and midnight shows at Grauman’s.” Mark flagged his favorite film as Heat but noted another favorite, Cinema Paradiso, which he said is basically the life story of those in the theatre exhibition industry. Considering it to be a passion, Mark loves to fly in his spare time and holds a commercial pilot’s license. He added, though, that recently he hasn’t been able to do it as much as he’d like. Sherry Mulberry Orlando’s Regional Director Sherry Mulberry did not have the most auspicious first day in the theatre industry at her neighborhood General Cinema, but it definitely led her to where she is today. “It was the end of my shift” she told ACTION in 2013 “and it was my job to clean the con-
cessions area. As I was emptying the butter dispenser, I spilled butter everywhere and on everything I had just cleaned—a staff member’s worst nightmare! Then, naturally, my manager came in and found me sitting on the floor saying to myself ‘don’t cry, don’t you dare cry, Sherry.’ He asked me what happened, and I told him; he reassured me and began to help clean up the mess. That’s the moment I first aspired to management.” So began Sherry’s career in the movie exhibition business. She rose through the ranks before getting her first general manager position. Although she left the business for a short while, Sherry came back and held many GM positions throughout Florida before being offered the district manager position in Jenson Beach in 2002. Sherry then became Regal’s first woman to be appointed Director of Operations prior to becoming Vice President of Northern Operations. Considering all the work experience that brought her to the Regional Director position, Sherry maintains the major requirement for a theatre to succeed is hiring good managers and general managers. “If your team succeeds, you succeed” she noted. “I made it my business to know my GMs and their staffs. I wanted to learn what motivated them; I wanted to recognize and reward strong, positive leadership; I insisted they know and understand each policy, go by the book, but enjoy their work. After all, they worked at a theatre, the coolest job ever!”
Regal Celebrates Stars of Hope Written by Ashley Slimp
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he Regal Stars of Hope program turns moviegoing into an opportunity to change lives. During this campaign, employees band together to fundraise for the Regal Foundation, which supports major philanthropic groups, including St. Jude Children’s Hospital, the Red Cross, t he B oy s and Gir l s Cl ub s of America, and more. This year, thanks to hard work f r o m t h ea t r e tea m s a c r o s s the nation, Regal raised over $4.1 million for deser ving charities. Every dollar makes an impac t in the lives of the people who depend on these o r g a n i z a t i o n s , a n d Re g al is g r a te f u l f o r i t s em pl o y e e s ’ dedication to the program. As the program continues to grow, Regal plans to introduce an environmentally-friendly aspect, eliminating the paper stars used in previous years. With its paperless initiative in mind, the company is excited for the campaign’s continued success and expansion.
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Regal Appoints Four New District Managers by Rich Given
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ecently, four distinguished Regal General Managers have ascended to District Manager posts. Ian Anselmo Ian Anselmo is the new District Manager for LA-5, based in Las Vegas, NV. Ian has been with Regal since the 2004 Signature Theatres integration. Formerly, he managed the Dole Cannery in Hawaii and, most recently, Long Beach in Southern CA.
tiple theatres in the Seattle area and, most recently, Thornton Place. Mark LeChevet Mark LeChevet now supervises all upstate New York cinemas as District Manager for NY-3. Mark has worked more than 30 years in the industry, most recently as GM of Colonie Center in Albany, in the Capitol Region of NY.
Brian Kelley Brian Kelley has been named District Manager for region SE-1, based in Seattle, WA. A 30-year veteran of the industry, Brian came to Regal during the ACTIII transition in 1997. He has managed mul-
Jamie Smith Jamie Smith, most recently GM of Red Rock, the number-1-grossing theatre in Las Vegas, NV, has assumed District Manager responsibilities for HN-2, based in Houston, TX. Jamie joined Regal in 2003 and has managed several Nevada locations.
Brian Kelley District Manager, Seattle
Mark LeChevet District Manager, New York
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Ian Anselmo District Manager, Las Vegas
Jamie Smith District Manager, Houston
CUSTOM ER SERVI CE
Moviegoers Applaud Regal for Industry-Leading Customer Service
by Bruce Wren
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art of Regal’s commitment to being “ T he B es t Pl ace to Watch a Movie” includes providing the finest level of service to our guests. By constantly striving to improve guest service levels, we present ourselves as individuals striving for excellence, which in turn leads to success throughout the organization. Recognizing the improving level of ser vice provided at our cinemas, Regal has been named by Newsweek Magazine as Best Company for Customer Service in the Movie Theatre Category for 2019. Newsweek partnered with global analytics firm Statista to determine which companies provided the best in terms of customer service. The survey evalu-
ated retailers and ser vice providers spanning 141 categories and divided them into “brick-and-mortar” establishments and online ventures. The businesses then were further segmented into the types of business conducted. Statista surveyed more than 20,000 consumers in the United States who either purchased a product or service from any of the reviewed companies or who explored doing so within the past three years. From this sur vey popul ation, roughly 133,000 evaluations were returned, allowing for almost 100 responses reviewed per company. Respondents were asked to assess brands in the areas of quality of communications, technical competence,
range of services, customer focus, and accessibility. Further, the respondents were asked if they would recommend brands to friends or families. “ We are honored to be cited as the industry leader in customer service by movie lovers nationwide,” commented Rich Given, Regal’s Vice President of Insights. “This recognition is the result of exceptional focus and outstand ing work by our Theatre Management Teams and their Cast Members, aimed at delivering highly satisfying experiences to our guests and ensuring that Regal indisputably is ‘The Best Place to Watch a Mov ie.’ All w ho wor k in our cinemas across the country have much to be proud of!”
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SH O RT FI L M SH OWDOWN
Short Film Showdown Names Finalists by Morgan Grimes Jacob Heflin, Associate Manager, Issaquah Highlands, Issaquah, WA
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Julia Kelley, Associate Manager, Alderwood, Lynwood, WA
ter (the dog) is the best actor in the film, with which she wholeheartedly agrees! Dexter was able to hit all his lines in the film on time because Julia’s sister was hiding behind one of the tents whispering, “Dexter, speak!”
acob Hef l in direc ted the “critically accl aimed and mom-approved” film Left Hanging. Jacob returned to Short Film Showdown this year, saying that the toughest par t about making the film was working around people’s schedules. However, they managed to get through and complete the film on time, adding that his favorite part about making the film as always was “making the film,” getting the band together and acting in front of the camera to bring the script to life was the best part. Jacob always has been interested in making films. “I still hold a dream of trying to make it into the film industr y and this is certainly an opportunity to take advantage of.” He said that there are just too many great films and directors out there to limit himself to choosing one, but when thinking about the top 5, his favorites include Whiplash, Good Will Hunting and Amelie.
Julia Kelley, director of Tyrannosaurus Wrecked, related that the hardest part of making the film was the timeframe. Since her f il m was shot throughout dusk, the crew would drive a couple of hours to the filming location and hope they got all the shots needed, covering a span of 1-2 hours before it became too dark. She remarked that her favorite part about making the film was the laughter. “It was difficult filming scenes with the T-Rex near us because of how hilarious it looks.” This is Julia’s first year making a film; she hoped that her creative mind and artistic eye could pull together a fun filming experience. Her favorite movie is La La Land: “La La Land hits me on a personal level and I also play piano! Plus, Emma Stone and Ryan Gosling obviously aren’t that atrocious to look at.” Julia adds that she has received a lot of comments that Dex-
Tyler Bain, director of The Splurge, became interested in Short Film Showdown after General Manager Chrisie Lancaster highly encouraged him to participate in the film contest. As a child, Tyler worked with filming and editing clips for YouTube, which inspired him to get back to his roots and participate this year. His favorite part about the project was getting to watch all his friends dress up and play their parts, anticipating everyone’s efforts coming to life on the screen. When asked about the most difficult part of filming, he noted the fact that all filming went late. “Most of the time we wouldn’t be finished until after midnight and with
Jacob Heflin Associate Manager, Issaquah Highlands
Julia Kelley Associate Manager, Alderwood
Tyler Bain Usher, Franklin Square
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Tyler Bain, Usher, Franklin Square, Gastonia, NC
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all our masks, weapons and fake blood, the difficult part was avoiding having the police called on us.” Tyler would like to acknowledge everyone who helped The Splurge come to life, saying “Our cinematographer Jordan Miller is a selfestablished filmographer/photographer; Zach Evington, the lead role, actually is a very talented singer/song-writer; Tyron Xavier, one of the extras, is a well accomplished actor/model; my girlfriend Julianna Coon was so instrumental in the idea and storyboard process she may as well have been the director herself. I am very grateful to have had the opportunity to work with such an outstanding group of individuals and I would be remiss if I didn’t acknowledge it.”
was shooting scenes on 95-degree humid days, and on horseback. He had very limited knowledge of horseback riding and found that to be a big challenge. He really enjoyed working with the skilled camera and sound crews and the talented actors who helped with his project! Anthony’s favorite movie is Once Upon a Time in the West, directed by Sergio Leone. When asked about Short Film Showdown, Anthony responded “This short film process has been an amazing experience. To be able to write and direct three films over the past three years has taken my passion for film to a whole new level! I will always be able to look back on these films with an overwhelming sense of pride.”
coordinator, getting the choreography perfect in the film’s action scenes. But the part he loved most about making his film is yelling “That’s a wrap!” after filming. Marsh’s favorite movie is Saving Private Ryan, directed by Steven Spielberg. Marsh and his crew had a blast participating in the 2018 Short Film Showdown! Damien Barriga, Server, Cerritos, Cerritos, CA
Anthony Dattilo, who directed the film Blood Law, is thrilled to have his film in the top 6. He became interested in participating in Short Film Showdown after realizing his interest in filmmaking. Having the opportunity to write, direct and create his own original film gave him the motivation to create a finished product. Anthony reported that the hardest part of filming
Marsh Allen, director of Money Talks, is very excited to have his film voted for the top 6. He said he became interested in participating in the current Short Film Showdown since it had been over a year since he last worked on a film. Short Film Showdown gave him the opportunity to work again with his old crew and friends! Marsh said the hardest part of creating his film was working with his stunt
Damien Barriga directed the film Supernormal and was a Top 3 finalist for the 2017 Shor t Film Showdown! This year he wanted to take on a “Deadpool meets The Office meets New Girl” tone for the film. Damien says that the entire cast met for the first time on the first day of filming and the entire filming process took less than three days. The most difficult part of filming was how the crew would acquire their superpowers saying, “To acquire and display real superpowers, the cast had to take turns falling into a vat of toxic waste. Some might consider that over the top, but I call it commitment to the craft!” Damien intends to continue the Supernormal story with a fill 15-20-minute f il m including new charac ter s , sub plots, and a different ending.
Anthony Dattilo First Assistant Manager, Downingtown
Marsh Allen Floor Staff, Aliso Viejo
Damien Barriga Server, Cerritos
Anthony Dattilo, First Assistant Manager, Downingtown, Downingtown, PA
Marsh Allen, Floor Staff, Aliso Viejo, Aliso Viejo, CA
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Pinnacle & Variety Welcome Patrick Wilson to Aquaman Benefit Screening by Ashley Slimp
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n December 13, hel ping to raise over $500,000 for Var ie t y – t he Children’s Charity of Eastern Tennessee through a benefit screening of the film Aquaman, acclaimed actor Patrick Wilson made a special appearance at the Regal Pinnacle in Knoxville, TN. Wilson walked the red carpet, took pictures with guests and invited attendees to view a premiere screening of the new DC movie. Alongside stars like Jason Momoa, Amber Heard and Willem Dafoe, Patrick Wilson appeared on the big screen in his role as the formidable King Orm. In addition to Wilson, Variety welcomed five-year-old Robert, a second guest of honor who, along with his family, was thrilled to receive a custom bike from this benevolent organization. Through Variety’s Kids on the Go! program, children with mobility challenges receive specialized equipment to aid in recreational activity and physical development. Thanks to support from the dedicated Pinnacle team, Patrick Wilson and Warner Bros., Regal and Variety hosted a spectacular event and made a dif ference for another youngster in the East TN community.
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Andrew Afong, Floor Staff, Makalupua, Kailua-Kona, HI Makalapua lost a family memb e r, A n d r e w Afong “Uncle Andy” our door greeter. He had been at Makalapua for more than 15 years. Through pain and suffering, he would come to work. He loved his job, loved talking to and greeting people. He was a grandfather to most of us that worked there and was someone who would raise your spirits even when you were down. This loss will have an effect on almost everyone that works there and a lot of the guests that come. - Uilani Dunaway Danielle Banks, Concession, Hamilton Mill, Dacula, GA Danielle LOVED her job. She worked with us for a year and a half and made it a priority in her busy life. Her coworkers, managers and customers always smiled when interacting with her because she made that big of an impression. Danielle was ver y excited to be promoted to Senior Cast and always did a great job leading her peers. Danielle kept busy with college, family, church, and was very proud of being certified in American Sign Language but, even with all that, the theatre was always a top priority. We all here at Hamilton Mill 14 strive to be like Danielle Banks. - Noah Barkson, General Manager
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Kariem Bilal, Floor Staff, MacArthur Center, Norfolk, VA Kariem was a par t-time cast member who worked primarily at the theatre door, greeting and helping guests. In his brief tenure, Kariem compiled more than 15 Guest Celebration Notices from our GEM Repor ts. With one of the most welcoming demeanors, Kariem would thank guests for coming and not only point them in the right direction, but al so personalize each conversation by saying something pleasant as they walked away. He will be sorely missed at our location but he never will be forgotten. Thanks to him, we now know how the doorman’s position “should” be handled. - Keith Hill, General Manager Alyssa Cowell, Concession, Hollywood Niagara, Niagara Falls, NY A ly s s a b e g a n with us as a high school senior in 2009 and remained part of our team throughout her full time jobs in adulthood. Her out-sized voice and personality were a mainstay of our operation. She was welcoming to all, a generous person who gave special attention to everyone she saw. She could be counted on for a newly cracked phone screen with an outrageous story behind it and a purse full of snacks weighed down with large cans of energy drinks. She was spirited and positive, an example for us all to remain upbeat and engaged in our lives. - Renny Scheibel, General Manager
Rupert “Tex” Griffith, Usher, Aliso Viejo, Aliso Viejo, CA Tex wasn’t just a co-worker or someone tearing tickets at the podium; he wasn’t just “the guy with the cool ties”, but he was someone who brightened up the movegoing experience just by his attitude and smile. Tex took the time to make a connection with everyone he interacted with. From management to co-workers, and especially our patrons. Looking over at door in the mornings and not seeing him in his awesome suit, tie, and contagious smile is going to be the most difficult adjustment but we know he loved and cared about each of us, and that alone is a memory we will all cherish forever. - Sahar Malekpour, Associate Manager Keenam Hillaire, Associate Manager, Three Rivers Mall, Kelso, WA Keenam Hillaire was only 22 years old, a hard worker. He was recently promoted to parttime Associate Manager and planned on going back to college next year to finish his associate degree. Keenam was proud of purchasing his first home at the age of 21 and was going to propose to his long-time girlfriend, Kathryn, on their 5 year anniversary. Anybody who knew him knows he was always the first person to give the shirt off his back. Keenam was a team player and always offered help wherever it was needed both on and of f the clock. He is very much missed by our crew. - Joshua Stickney, General Manager
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Top Performing Cinemas - Overall Satisfation - May 1 - December 31, 2018
Celebration Pointe, Gainesville, FL GM – Chuck Oliver DM – Jason Hasko
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Massillon, Massillon, OH 79 GM – Scott Youngblood DM – Bryan Kjar Broken Arrow, Broken Arrow, OK GM – John Racine DM – Jamie Smith
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MGM Springfield, Springfield, MA GM – Ashley Birkett DM – Bob Jessman
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Hamilton Place, Chattanooga, TN 78 GM – Shannon Burkes DM – John Livigni Kapolei Commons, Kapolei, HI 78 GM – Raquel Estrada DM – Paul Orth Ontario Mountain Village, Ontario, CA GM – Kyle Evans DM – Brian Kusserow
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Lynbrook, Lynbrook, NY 78 GM – Neville Lewis DM – Abel Perez Big Newport, Newport Beach, CA GM – Michael Higgins DM – Shaun Mullen
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Westfork, Pembroke Pines, FL 77 GM – Danielle Santiago DM – Klaudine Radford Hudson Cinema, Hudson, OH 77 GM – Stephanie Wright DM – Bryan Kjar Santa Maria, Santa Maria, CA GM – Dave Millard DM – Brian Kusserow
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Downtown Summerlin, Las Vegas, NV Interim GM – Monty Gomez DM – Ian Anselmo
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