Flagstar Bank Garfield Branch Design

reillydesign.net DESIGN PRESENTATION 5.11.17 ADRENALINE AGENCYDesigned with: BRANCH PROTOMODEL BRANCH DESIGN

GARFIELD 25.11.17DESIGN DEVELOPMENTGARFIELD BRANCH DESIGN 1 2 3 4 5 6 7 8 entry lounge/refresh office consult transact cash/work/print meet fsr 9 breakroom 10 hoteling 11 drive-up 1 2 3 4 4 5 6 7 8 8 109 11 experience mapping FLOOR PLAN

ATTRACT

architectural features, master signage, color signals, drive up ITM treatments, and retail windows to attract and inform approaching customers

ENGAGE

Explore ways to host customers that create opportunities to engage them with preliminary conversations about finances as well as opportunities for branding and retail communications

TRANSACT

Explore ways to streamline

transactional aspects

banking that provide

for branding

communication through

CONSULT

Explore collaborative consultation experiences

respect the privacy of the financial conversation but address visibility needs required by

STAFF NEEDS

Explore ways to empower staff to deliver a branded experience with necessary tools and communication devices

GARFIELD 35.11.17DESIGN DEVELOPMENTGARFIELD BRANCH DESIGN

that

staff

the

of

opportunities

and

visual focal points

Explore

1 ATTRACT 2 ENGAGE 3 TRANSACT 4 CONSULT 5 STAFF NEEDS

experience mapping ZONES OF EXPERIENCE

GARFIELD 45.11.17DESIGN DEVELOPMENTGARFIELD BRANCH DESIGN 1 ATTRACT 2 ENGAGE 3 TRANSACT 4 CONSULT 5 STAFF NEEDS experience mapping PATHS OF EXPERIENCE