Relinews 9 April 2013 by Reliance Medical

ISSUE 09 | APRIL 2013 TRADE NEWS | NEW INNOVATION NEW PRODUCTS | MONTHLY PROMOTIONS INFORMATION | NETWORKING OCCUPATIONAL HEALTH NEWS

relinews. your no.1 trade supplier.

HSE issue new draft guidelines effective October 2013. The HSE have issued new draft guidelines

is different to that of the BS8599 – 1 standard, a

to the Health and Safety (first-aid)

great deal of confusion will result.

Regulations

invited

offering guidance to employers, it will offer

Notable the new guidelines

confusion. A more fitting approach would be for

take a more positive and constructive

the guidance to offer a suggested range of

comment.

1981, and

has

approach to the British Standard on Workplace Frist – Aid Kits, BS8599-1 2011. “Employers may wish to refer to British Standard BS 8599 which provides further information on the contents of workplace firstaid kits. Whether using a first-aid kit complying with BS 8599 or an alternative kit, the contents should reflect the outcome of the first-aid needs assessment.”

Far from

products, without quantities. Details of the new guidance are available from HSE or via a link on the Reliance Medical website. Reliance Medical urges all stakeholders to provide feedback to the HSE to support this position and help common sense prevail. The HSE have welcomed feedback to www.hse.gov.uk/consult/condocs/cd251.htm Responses to the new draft must be made by

There is industry concern that by leaving a list of suggested contents for a first aid kit, which

3rd May 2013; the new standard is due to be issued formally from 1st October 2013.

Join our mailing list... Hundreds of our customers are now enjoying the latest promotions and offers being emailed to them on a regular basis. If you would like to join them, log on to www.reliancemedical.co.uk and click on 'Join our mailing list' to receive up-to-date news, offers and promotions. Or alternatively, email marketing@reliancemedical.co.uk with your contact details.

t. +44 (0) 8456 448808 f. +44 (0) 8456 448809

Reliance Medical sole UK distributors for the Prestan Manikins and Telefunken AED.

Could the same thing happen with Medical Devices? A message of re-assurance from the Managing Director of Reliance Medical on page 8.

r o f W NE 3 201

sales@reliancemedical.co.uk www.prestan.co.uk *Offers are only available throughout April/May 2013 unless otherwise stated. www.reliancemedical.co.uk www.telefunkendefib.co.uk Discounted offers are off trade price only. All prices are trade prices, correct at time of

January 2011 offers only available as stated. Discounted offers are off trade price only. All prices are correct at time of print but maybe subject to change. Offers cannot be used in conjunction with any other offer. All prices are exclusive of VAT at 20%.

2 | RELINEWS

introducing...

• Aura box with superior contemporary looks • Colour co-ordinated clips and brackets • Durable polypropylene construction

SAFETY CLIPS • Dual clips for extra security • Double the strength • Reliable and robust • Colour co-ordinated to the kit contents

INTEGRAL BRACKET

• Dual safety clips • Integrated carry handle • Secure airtight lid providing protection from dust and water • Removable dividers

REMOVABLE DIVIDERS

KIT CONTENTS

• Fits flush to the back of the box

• Keeps contents neat and secure

• Easy identification of products

• Holds the kit securely to the wall aiding easy removal

• Unlimited combinations to accommodate varying contents

• Conforms to BS8599-1 guidelines

• Organised for ease of use

• Colour co-ordinated to the kit contents

t. +44 (0) 8456 448808 f. +44 (0) 8456 448809

sales@reliancemedical.co.uk www.reliancemedical.co.uk

www.prestan.co.uk www.telefunkendefib.co.uk

NB: All prices quoted are per unit. Products must be purchased in the pack quantities indicated in order to qualify for the full discount.

RELINEWS | 3

integralAURA

r o f W E N 3 1 0 2 l i Apr INTEGRAL AURA NOW AVAILABLE IN THE FOLLOWING RANGE... REF

PRODUCT

DESCRIPTION

SIZE

UNIT

PACK

TRADE

From raw materials right through to the finished product, the Aura range has been produced to the highest possible standards.

BS8599-1 WORKPLACE KITS 330

Small Workplace

Green/Green

Small 22.5H x 23.5W x 10cmD

343

Medium Workplace

Green/Green

Medium 28H x 30W x 10.5cmD

348

Large Workplace

Green/Green

Large 33H x 36W x 10.5cmD

BS8599-1 CATERING KITS 427

Small Catering

Green/Blue

Small 22.5H x 23.5W x 10cmD

428

Medium Catering

Green/Blue

Medium 28H x 30W x 10.5cmD

429

Large Catering

Green/Blue

Large 33H x 36W x 10.5cmD

Stylish, but not at the expense of function, Aura boxes are both practical, yet attractive, making them particularly suitable for use in public areas. The colour coded safety clips keep the cases tightly shut, creating an airtight, dustproof and water resistant environment for sterile contents. This design offers a

BURNS KITS 124

Burns

Orange/Orange

Small 22.5H x 23.5W x 10cmD

EYE CARE KIT NOW SUPPLIED WITH 2 x 500ml Bottles, 2 x 20ml Eye Pods and Mirror, Double Eye Wash

Blue/Blue

Medium 28H x 30W x 10.5cmD

Green/Purple

Medium 28H x 30W x 10.5cmD

Child Care

manufactured and packed in full compliance with the CE regulations

CHILD CARE KIT 160

formed matrix of dividers to allow users to compartmentalise the contents. All our kits are

each in their own pre-moulded compartment. 904

choice between the traditional open area, or a pre-

our

durable polypropylene.

*Offers are only available throughout April/May 2013 unless otherwise stated. Discounted offers are off trade price only. All prices are trade prices, correct at time of print and may be subject to change. Offers cannot be used in conjunction with any other offer. All prices are exclusive of VAT at 20%.

own

factory.

Made

from

4 | RELINEWS

Unique Features •

Realistic looking and acting manikin is more natural to use by instructors and students.

•

Clicker mechanism increases student confidence in administering adequate compressions.

•

Designed for easier and faster set up at training sites.

•

Easy to insert face shield lung bag speeds setup of the manikin.

•

Secure face shield that will not slip without the need for any adhesives.

•

Provides students with a realistic experience that provides for the best ‘real life‘ CPR outcomes.

•

Allows each student to personally observe a true chest rise.

•

Full chest rise and lung bag ensures that students receive the most accurate and realistic training experience.

•

Helps students take the CPR learning experience seriously.

•

Face and head tilt enhances the CPR learning experience and teaches students how to open the airway correctly.

for W E N 2013

Face-shield fits securely without the need for any adhesives.

Easy to insert face shield lung bag speeds setup of the manikin.

Face and head tilt enhances the CPR learning experience and teaches students how to open the airway correctly.

Prestan Professional Manikin Packs.

Prestan Family Pack 2 Adult Manikins, 1 Child Manikin and 2 Infant Manikins.

Prestan Collection 1 Adult Manikin, 1 Child Manikin and 1 Infant Manikin. Both families are supplied with CPR monitors, face-shield lung bags, carry case and instructions.

Realistic both to the eye and touch, the Prestan manikin is unlike any other on the market. Available individually or in convenient multipacks of four for class training purposes, our manikins incorporate a unique clamshell design that accommodates an easy to insert face shield lung bag.

The revolutionary CPR Rate Monitor with a 'depth' clicker allows instant feedback. Lights highlight when the student is applying the correct rate and depth of compression.

Prestan's revolutionary new CPR Rate Monitor provides instant feedback to both instructor and student regarding the rate of chest compression. This allows each student to gauge their rate of compressions on their own, as well as allowing the instructor to monitor several students quickly and easily. With our patented face and head tilt, the Prestan manikin simulates the way an actual victim's head would be moved prior to CPR. In addition, the unique construction of our manikins incorporates a mechanism to help students use the appropriate force to compress the chest to the correct depth.

t. +44 (0) 8456 448808 f. +44 (0) 8456 448809

sales@reliancemedical.co.uk www.reliancemedical.co.uk

www.prestan.co.uk www.telefunkendefib.co.uk

new w www.prestan.co.uk www w.prestan.co.uk .presttan.co.uk t k dedicated website @prestanuk @pr resta estanuk

NB: All prices quoted are per unit. Products must be purchased in the pack quantities indicated in order to qualify for the full discount.

RELINEWS | 5 PRESTAN ADULT MANIKIN REF

PRODUCT

DESCRIPTION

UNIT

PACK

7400

Adult Training Manikin

inc 10 Lung Bags

Single

7401

Adult Training Manikin

inc 50 Lung Bags

Pack of 4

7402

Adult Face Shield

Pack of 50

7403

Adult Face Shield Lung Bags

Pack of 50

7413

Adult Chest Replacement

Pack of 4

7414

Adult Jaw Thrust Head

Single

7415

Adult Head Assembly

Single

7416

Adult Faces

Pack of 4

7417

Adult Torso with Monitor

Single

7418

Adult Torso Skin Replacement

Pack of 4

7419

Adult Torso without Monitor

Single

7420

Adult Carry Bag

Single

7421

Adult Carry Bag

Pack of 4

7422

Adult Clicker

Single

7423

Adult Clicker

Pack of 4

PRESTAN CHILD MANIKIN REF

PRODUCT

DESCRIPTION

UNIT

PACK

7408

Child Training Manikin

inc 10 Lung Bags

Single

7409

Child Training Manikin

inc 50 Lung Bags

Pack of 4

7410

Child Face Shield Lung Bags

Pack of 50

7411

Child Lung Bags

Pack of 50

7424

Child Faces

Pack of 4

7425

Child Torso Skin Replacement

Pack of 4

7426

Child Head Assembly

Single

7427

Child Torso with Monitor

Single

7428

Child Torso without Monitor

Single

7429

Child Carry Bag

Single

7430

Child Bag

Pack of 4

7431

Child Clicker

Single

7432

Child Clicker

Pack of 4

PRESTAN INFANT MANIKIN REF

PRODUCT

DESCRIPTION

UNIT

PACK

7404

Infant Training Manikin

inc 10 Lung Bags

Single

7405

Infant Training Manikin

inc 50 Lung Bags

Pack of 4

7406

Infant Face Shields

Pack of 50

7407

Infant Face Shield Lung Bags

Pack of 50

7433

Infant Face Skin Replacement

Pack of 4

7434

Infant Torso Skin Replacement

Pack of 4

7435

Infant Carry Bag

Single

7436

Infant Carry Bag

Pack of 4

7437

Infant Clicker

Single

7438

Infant Clicker

Pack of 4

Prestan Manikins

Professional CPR/AED training manikins Realistic looking and acting mankin. Lighter and cheaper with unique features that enhance the training experience.

PRESTAN MANIKINS - FAMILY PACK REF

PRODUCT

DESCRIPTION

UNIT

7439

Family Pack Training Manikins

inc 50 Lung Bags

Pack of 5

PACK 1

7452

Family Pack Training Manikins

inc 30 Lung Bags

Pack of 3

View the full range of Prestan manikins and video tutorials now at www.prestan.co.uk

6 | RELINEWS

r o f W E N 3 1 0 2

special

offer

*whilst stocks last

For a limited time only we are able to offer our successful Winter Car Care Kit at at half price... • Extensive contents - more than any other high street retailer • Includes mini first aid kit • Part of the infamous Motokit® range

HGV FIRST AID KIT NOW AVAILABLE WITH OPTIONAL BULKHEAD BRACKET For all businesses in the UK, even individuals that are self-employed, responsibility for making "adequate provision" does not end at the office or factory exit. Employees who are mobile, working away from base or for any other reason are engaged in company business while out and about, must be included when making first aid provisions. These kits all share identical content, but are offered in different styles of container to suit individual needs. Each kit contains the basic essentials that should be "readily available" to employees who are tasked with working in any situation away from base. Particularly appropriate for use in HGV's, vans, trucks and regular cars in commercial use. CONTENTS 2 Dressings No.3, Extra Large 1 Eye Pad Dressing 1 Eye Wash, 500ml Bottle 2 Gloves (pairs) 1 Guidance Leaflet 2 Large HSE 18cm Dressings 4 Medium HSE 12cm Dressings

20 10 1 12 1 2 1

Plasters, Washproof Assorted Reliwipes Resuscitation Device with Valve Safety Pins Survival Blanket Triangular Bandages Universal Shears

REF

PRODUCT

DESCRIPTION

UNIT

PACK

130

HGV Kit

in Oxford Essentials Box

2050

Bulkhead Bracket

for Oxford Essentials Box

MOTOKIT® WINTER CARE KIT First Aid for you, and First Aid for your car! Why buy multiple items which are not always available in one shop, when this kit provides the complete solution in one pack. Choose between a durable translucent polypropylene carry case, or the outstandingly versatile Strasbourg bag in high vis orange, and at a stroke you will have the tools to de-ice, de-mist and remove snow from your car, making your journey safer. Plus, in the event of breakdown, a mechanical torch, foil blanket for warmth and a complete first aid kit separately packed for minor incidents, could prove invaluable. Thousands of motorists were stranded on stretches of the motorway network overnight when a foot of snow fell suddenly in January. The main concerns were warmth and light. This kit takes care of both and much more besides. WINTER CARE KIT CONTENTS 1 De-Icer Spray 300ml 1 Demist Pad 1 Foil Blanket, Adult 1 Hand Wipes (pack of 15) 1 Ice Scraper 1 Mini First Aid Kit 1 Screenwash 500ml 1 Wind Up Torch

REF

PRODUCT

2035

Winter Care Kit

MINI FIRST AID KIT CONTENTS 2 Cleansing Wipes 1 Gloves (Pair) 1 Guidance Leaflet 1 HSE Large Dressing 18cm x 18cm 20 Plasters, Washproof Assorted 6 Safety Pins 2 Triangular Bandages

UNIT

PACK

t. +44 (0) 8456 448808 f. +44 (0) 8456 448809

MASTERCHEF FIRST AID CATERING KIT IN NEW BLUE KEELE BOX A superb kit designed specifically for use in busy kitchens. Containing almost entirely all blue products, and supplied in a smart, attractive blue Keele box with co-ordinating blue clips. CONTENTS 10 Blue Finger Buddies, Standard 10 Blue Finger Stalls Assorted 60 Blue Food Area Plasters Assorted 1 Blue Nitrile Gloves, (pair) 1 Blue Washproof Tape, 2.5cm x 10m

REF 177

sales@reliancemedical.co.uk www.reliancemedical.co.uk

PRODUCT DESCRIPTION Masterchef First Aid Catering Kit

www.prestan.co.uk www.telefunkendefib.co.uk

6 1 1 2

Burn Blot Sachets, 3.5g Burn Dressing, 10cm x 10cm Conforming Bandage, 5cm x 4m Finger Dressings

UNIT 1

PACK 1

NB: All prices quoted are per unit. Products must be purchased in the pack quantities indicated in order to qualify for the full discount.

RELINEWS | 7

Defibrillator survey raises workplace cardiac arrest concerns.

“It’s important to understand that a person who has had a cardiac arrest will die if they don’t receive emergency treatment, so prompt CPR and use of a defibrillator MORE THAN half of British businesses do not have will give them that a defibrillator, despite the impact the device has on chance to survive.” cardiac arrest survival rates. The Institution of Occupational Safety and Health, (IOSH) commissioned a survey of 1,000 business decision-makers across the UK and found that 513 did not have this lifesaving equipment at work. Almost two thirds of those who said ‘no’ also came from a wide range of both medium size, and very large companies. In support of National Heart Month, this February, IOSH is encouraging companies to consider whether they should install a defibrillator, which restarts the heart using an electric shock. IOSH research and information services manager Jane White said: “We want businesses to take a good look at the number of employees they have, their demographics and the kind of sector they work in, to assess whether they should get a defibrillator on-site.” Currently, 30,000 people in the UK each year have a cardiac arrest out of hospital and NHS data shows just 18.5 per cent of them survive. American statistics also show 13 per cent of workplace fatalities result from cardiac arrest. Ms White added: “Using a defibrillator within the first few minutes after collapse gives the best chance of saving a life – it can increase survival rates by as much as 75 per cent. This just proves to businesses how important it is to have the equipment on-site.” Of the 327 respondents from small companies who took part int the poll, 60.2 per cent, or 197, said they didn’t have a defibrillator. .

but it also makes sound business sense.” Looking at the poll results by sector, education fared the worst, as 61 out of 86 people did not have a defibrillator at work. And two thirds of those in the retail sector said they hadn’t got one – only 20 out of 58 had. Less than half – nearly 44 per cent – of the respondents from an office environment had a defibrillator. But the picture improved with manufacturing and engineering industries, where 65 per cent had the device, amounting to 62 out of 95. Ms White added: “We want smaller companies to look beyond sheer employee numbers when assessing the need for a defibrillator. They might be a school with hundreds of pupils, a care facility with at-risk patients, or a shop or venue with a larger number of visitors or customers – these circumstances might make a big difference to the survival chances of someone having a cardiac arrest on-site. Source: IOSH website. nit

316 of the total 513 – almost two thirds – of those who said they didn’t have the lifesaving equipment came from medium, large and very large companies. When those who had replied ‘no’ in the survey were asked why their company had not got a defibrillator, 45 said it hadn’t even occurred to them, 56 felt there was no need, 34 said they had too few staff and 31 put it down to cost. “If someone suffers a cardiac arrest at work and does not survive, it is devastating for their family, friends and workmates and it can also cause a great deal of stress for the person giving CPR. Companies also need to consider the impact of losing a member of staff on the emotional well-being and morale of their fellow employees, factoring in the cost of down-time, counselling and any replacement or training of staff. The message here is not only an ethical one, it also has financial implications. Of course, a defibrillator is good health and safety practice because it saves lives,

rU en Traine Telefunk

TEL safety DEFEFUNKEax N imum st! AED IBRILLM AatTOmRinimum co time cost Life

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only £195

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n Unit Telefunke

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Low Low mee Lifetim Lifeti Cost Cost

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Full trade discounts apply See enclosed leaflet for more information on becoming an AED distributor. www.telefunkendefib.co.uk

8 | RELINEWS

Could the same mistakes happen with Medical Devices? shards of glass to enter into the midst of the production area from one of its shattered panels. Staff were wearing protective garments that merely disguised the cross-contamination that would be occurring due to the total absence of any washing or changing facilities. Furthermore,

operatives

from

the

production floor regularly mingled with engineering teams in oily overalls in the same area. Our directors saw no evidence of oversight whatsoever, even though the factory were producing medical products destined and labelled for the European market, including

The answer is vital.

British firms!

Consider the consequences of using products, purposefully designed to be sterile, and used in a clinical environment or the shop floor of

How can these products end up in our hands? Finished batches are sent to another factory that has the necessary certification as

your factory, contaminated by supply chain oversight!

mentioned above. These ‘show’ factories provide a veil of credibility allowing them to

Several manufacturers in the Far East are fully certified, and they would pass any inspection with ease. Their factories operate clean-room facilities where surgical dressings are produced in an environment of purified, filtered air.

The directors here at Reliance Medical have

pass inspection.

undertaken numerous inspection visits to these so-called ‘show’ factories. It is evident to the trained eye, that this is merely the shop front for

Does reading this surprise you?

the benefit of the inspectorate and certification

If not, perhaps this will.

authorities. The reality is that many of these sites would

The owner of this factory ‘boasted’ to our team

never meet the standards demanded by the

about the certification at the ‘show’ factory,

Workers comply with strict standards of personal hygiene, involving passing through a process of exacting washing and changing routines, additionally wearing protective clothing covering the entire body including the head.

European Medical Directives.

even though there is no involvement

This is as misleading, as it is impressive. t. +44 (0) 8456 448808 f. +44 (0) 8456 448809

whatsoever from them in his manufacturing Some months ago, a team of our directors

processes!

observed for themselves the manufacture of

More recently, two Directors from Reliance

surgical dressings in a Chinese factory, where

Medical visited a factory in Hungary, also

windows without any insect netting whatsoever

producing sterile dressings for our markets.

were wide open. The boundary wall, composed

Evidence of the same shoddy processes was

entirely from panes of glass, was allowing fine

abundant.

sales@reliancemedical.co.uk www.reliancemedical.co.uk

www.prestan.co.uk www.telefunkendefib.co.uk

NB: All prices quoted are per unit. Products must be purchased in the pack quantities indicated in order to qualify for the full discount.

RELINEWS | 9

Above: Flow wrapping in progress. Below left: Pads are bonded to a sterile dressing. Below right: Misting chamber decontaminates operatives on entry to the sterile rooms.

Furthermore, how would you feel, if, as our team witnessed for themselves, you saw workers sitting

potentially

dangerous

contamination already present from the lax manufacturing procedures.

sewing

machines, manufacturing dressings for sale here

How can you be certain that

in the UK, provided by a local institution that

reliance products are safe?

provides â&#x20AC;&#x2DC;careâ&#x20AC;&#x2122; for people with serious mental We have adopted the only guaranteed route

health issues?

to quality assurance that can respond with a

Would you be happy, or even comfortable, buying from a source

resounding YES! Reliance Medical has already taken the bold step of opening its own wholly owned factory in

that had FULL certification, but NO

Shanghai, including brand new state-of-the-art

controls, and ZERO ethics?

clean room facilities overseen from source to completion by our directly employed staff both

Amazingly, we discovered that some

here in the UK and on the ground in China.

product from this very factory had reached the

Products bearing our name are made from

NHS supply chain! We fail to understand how

scratch by the Reliance team.

this is possible.

The manufacture of all Reliance brand

Products from both the factories in China

medical devices, including sterile wound

and Hungary are exposed to full Gamma

dressings, is undertaken in facilities that are

Irradiation processes. However, this would be

100% Reliance owned, controlled, and quality

insufficient

assured..

100% Reliance Owned 100% Reliance Controlled 100% Reliance Quality Assured

eradicate

the

level

10 | RELINEWS

Hi-Viz

The currency ticking timebomb. Since the majority of the first aid and

credit rating, and a strengthening US economy

medical products sold in the UK are sourced

would point to an unlikely recovery in the

from the Far East, or from other nations selling in

fortunes of the Pound, at least in the short term.

US dollars, the recent deterioration in the value

USD / GBP EXCHANGE RATE

of Sterling will inevitably force price increases in the UK market. Eventually, even firms buying in Chinese RMB or Euro will be affected by the collapse in the value of our domestic currency. Given the recent loss of the UK triple "A"

Rate 31/12/12

Rate 08/03/13

Change

USD

1.625

1.5

7.7%

EURO

1.23

1.14

7.3%

RMB

10.15

9.34

8.0%

First Aid Handy sized individual kit, offering good personal protection for outdoor workers. Easily identifiable, even when dropped. Specifically suitable for:

• Forestry Worker • Arborist Prestan • Tree Surgeon • Landscape Gardener • Road Maintenance

for W E N 3 1 0 2 l i Professional Apr

AED Trainer

The Prestan Professional AED Trainer KIT CONTAINS: 1 BurnSoothe® Burn Gel 3.5g 1 Eye Pod, 20ml 1 Finger Bandage 1 First Aid Guidance Card 10 Plasters, Washproof Assorted 1 Resuscitation Device 1 Safety Whistle 1 TraumaFix® Pressure Dressing

provides quality, durability and affordability like no other trainer in the market. Clear, confident voice instructions that provide easyto-follow

directions

and

preconfigured

scenarios make training students easier. Unit includes one set of adult training pads, batteries for the unit, instructions for use and a carrying case. Remote control is optional and available separately. One Year Warranty.

2 Wound Cleansing Wipes HI-VIZ FIRST AID KIT

Individual outdoor workplace kit. 2700: HI-VIZ FIRST AID KIT UNIT: 1 MIN ORDER: 1

Trainer will be available in English/French and English/Spanish. Prices start from £180.00 For more information contact www.prestan.co.uk | jack.thompson@reliancemedical.co.uk AVAILABLE FROM 22nd APRIL.

t. +44 (0) 8456 448808 f. +44 (0) 8456 448809

sales@reliancemedical.co.uk www.reliancemedical.co.uk

www.prestan.co.uk www.telefunkendefib.co.uk

NB: All prices quoted are per unit. Products must be purchased in the pack quantities indicated in order to qualify for the full discount.

RELINEWS | 11

112

spotted.

People in the UK are among the Europeans who are least likely to recognise 112 as the pan-European emergency number.

112 has been operational across the EU since December 2008. However, recent data shows that only 10% of UK citizens know they can dial it to contact the police, the fire brigade or the medical services at home or when travelling in the EU. Together with Greece and Italy, this is the lowest awareness level among the 27 member states. "A single European emergency number only helps if people know about it. On European 112 Day, I call on national authorities to step up and do more to inform their citizens about 112, a number that can save lives", said Digital Agenda Commissioner, Neelie Kroes. "Even if 999 is the national emergency number, the 112 number is important for the many Brits who travel to other parts of the EU every year. They need to know that wherever they go, they can dial the same number to get help, and it's free of charge from both fixed and mobile phones", added Sarah Lambert, Head of the European Commission Representation in the UK. In 2009 EU rules and initiatives improved access to information about the location of the caller. Thanks to technologies like "push" or "pull" location systems, call centres in 20 EU countries now provide emergency services with this vital information almost instantly. Although many citizens face language problems while calling 112 abroad, member states say their emergency centres can handle all calls in English. from European Commission

ICE

Catering First Aid Kit spotted AGAIN on ITV’s ‘Emmerdale’ .

Packaging Update

Reliance goes Multilingual Over recent months we have been updating our

...“these are fantastic” claims Paddy!

products with multilingual packaging. This has enabled our products to be distributed to a much wider linguistic and cultural audience.

'In Case of Emergency'

We all carry our mobile phones with names and numbers stored in its memory but nobody, other than ourselves, know which of these numbers belong to our closest family or friends. If we were to be involved in an accident or were taken ill, the people attending us would have our mobile phone but wouldn't know who to call. 'ICE' (In Case of Emergency) is catching on quickly. It is a method of contact during emergency situations. As cell (mobile) phones are carried by the majority of the population, all you need to do is store the number of a contact person or persons who should be contacted during emergency under the name 'ICE'. The idea was thought up by a paramedic who found that when he went to the scenes of accidents, there were always mobile phones with patients, but they didn't know which number to call. He therefore thought that it would be a good idea if there was a nationally recognised name for this purpose. In an emergency situation, Emergency Service personnel and hospital Staff would be able to quickly contact the right person by simply dialling the number you have stored as 'ICE.'

... the box is opened...

What a 'Relief'... Relief instant ice pack being applied on 'The Big Reunion'.

Festive First Aid We love this Christmas Tree spotted in the reception area of SkillBase Training, seen here decorated with Reliance Medical products!

Have you spotted our products anywhere? Contact us at marketing@reliancemedical.co.uk and you could get a mention in the next issue of Relinews!

12 | RELINEWS

Essential and Economy boxes

r o f NEW 3 201

Bulkhead Brackets

• Flush wall mounting for First Aid Kits • Secure, neat fit • Available in 4 sizes REF

PRODUCT

DESCRIPTION

SIZE

202

Durham Essentials Box

Green

18H x 27.5W x 10cmD

937

Bulkhead Bracket

for Durham Box, Green

203

Oxford Essentials Box

Green

22.5H x 27W x 9cmD

2050

Bulkhead Bracket

for Oxford Box, Green

204

Cambridge Essentials Box

Green

27.5H x 33.7W x 10cmD

2051

Bulkhead Bracket

for Cambridge Box, Green -

209

Aston Economy Box

Green

21H x 25.5W x 6.3cmD

2049

Bulkhead Bracket

for Aston Box, Green

t. +44 (0) 8456 448808 f. +44 (0) 8456 448809

sales@reliancemedical.co.uk www.reliancemedical.co.uk

UNIT

PACK 10

www.prestan.co.uk www.telefunkendefib.co.uk

NB: All prices quoted are per unit. Products must be purchased in the pack quantities indicated in order to qualify for the full discount.