Salvere York

Your guide to organising local care and quality services

Helping you remain independent at home

Supporting you in the home We provide the following care: • • • • • • •

Learning & Physical Disabilities Mental Health Older People Complex Health Needs Sensory Loss Children and their families Palliative care

Supporting you at home: • Assist with all daily activities from shopping to personal care • Constant Support and Companionship to those who need it • We will provide the right person for you as an individual • Provide 24 Hour round the clock care

RECRUITING NOW We are always in need of carers/support workers with or without experience but with excellent values and respect for others.

Currently in need of a registered nurse to work in the community alongside the support workers.

The home-care company that contracts all its own staff

Tel: 01904 236 376 | Email: info@realisticresolutions.co.uk | www.realisticresolutions.co.uk

Contents Welcome

Page 4

Get Your Support

Page 5

Planning Your Care

Page 6

Help From York Council

Page 7

Setting Up Your Care

Page 9

- Get Care At Home

Page 9

- Get Care Away From Home

Page 11

- Care Breaks And Holidays

Page 13

- Day Care

Page 13

- End Of Life Care

Page 13

Running Your Care

Page 14

- Personal Budgets With Direct Payments

Page 14

- Personal Health Budgets

Page 16

- Self Funding Your Care

Page 20

Get Care And Support Online - myCareSupermarket

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Salvere Service and Membership Offers

Page 23

The Journey Ahead With Salvere

Page 24

Directory Of Local Services

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Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered. The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this publication.

Designed and published by Renrows Marketing Consultants Ltd (01253) 716400

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the services or products sold.

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Welcome Salvere is here to make personal support easily available anywhere, to everyone.

We believe that getting good care should be a simple process that is easy to understand.

This guide will help you to know how to use your own funds to buy care or make use of personal budgets from the local authority or NHS. Salvere was established to help people to get the support they need to be well and in good health to remain independent. Our focus is to help individuals recover independence; build on strengths and create their own solutions by buying care services or employing their own caregivers.

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Get Your Support Organise your care and support with our help. We provide impartial advice to help you make the right decisions when it comes to getting personal care help at home or finding residential care. Also we can assist you to employ your own team of support if you want full control over who is caring for you.

Our advisors will n talk to you about your support needs and preferences n help you think about your options to buy services and/or employ your own team n identify the services and support available that match your needs and requirements n search on your behalf for care agencies that agree they can meet your needs n help you to compare costs of providers n support you to recruit your own team of staff (option) Also we can help you find n short term care – for example to recover from an illness or surgery If you want to arrange care support, we can help you make those arrangements and choose a provider.

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Planning Your Care A good plan helps you understand how to meet your care needs and be confident about buying the right type and amount of care. We start our plans by helping you think about what outcomes you want to achieve. Life is still for living even when you have care needs.

Salvere provides independent advice to help you understand your needs, appreciate what things cost and how to take the steps to get good care. Our advisers can visit you at home if you live in York to help review your circumstances and identify your options. Then we can help you to create a budget with the costs itemised so you can understand how much your care and support will cost.

In over 90% of situations we also help people identify support in their local community that costs very little or is free. Adding community solutions to your plan for care makes good common sense and adds overall value.

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Help From York Council It is important to think about what support is available from the Council’s Adult Social Care Services. Many people can be eligible for free and lower cost support following a needs assessment.

“The needs assessment will consider what care and support needs you have and how these affect your well-being. This will include identifying any physical needs, such as whether you need help to wash or dress, get in and out of bed or keep your home safe to live in. The assessment will also look at your mental and emotional needs and ask what is important to you in how you live your life, such as being able to carry on working or volunteering, or being able to meet your friends.

Everyone’s needs and the ways they affect people’s well-being are different. Identifying your needs and the things you want to achieve will help the council to decide if they can help.

Depending on what needs you have, they may give you information and advice about other kinds of support available locally that can help you, such as charities or community groups.”

Care and Support “What’s Changing” Dept. Health publications

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The way care and support needs are assessed in England has changed for the better, meaning that decisions made about the help you receive will consider your well-being and what is important to you and your family so you can stay healthy and remain independent for longer.

For the first time, there will be a national level of care and support needs that all councils will consider when they assess what help can be given to you. If you are already receiving support from the Council then you don’t need to do anything now, as your needs will be reviewed at your next review/reassessment. If you don’t get care and support from York County Council and think you may need some help, please call 01904 551550.

A needs assessment won’t ask about your finances, but if you are eligible for care and support from York County Council, you may have to pay something towards the cost.

To find out how much you might need to pay, they may ask you to do a financial means test and you would then need to disclose details about your savings, assets and income.

People with less than £23,250 in assets and low incomes can get help with their care and support costs..

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Setting Up Your Care When you know what you want, it’s time to make arrangements for your care and support.

Get Care At Home Remaining in your own home is often the very best place to be and it is something that most people want to do, despite having poor health. Contact with neighbours, friends and family in familiar surroundings is important to maintain whenever possible.

Home Care Agencies are a good tried and tested way of getting essential personal care services at home. It is important to compare offers from agencies rather than just select the first one you find. Some agencies will be able to offer additional services, such as healthcare tasks, meals and shopping as well as social activities. Prices vary and some have a minimum “one hour” service offer while others will be happy to provide 30 minute visits.

Often the cheapest way to get home care is to pay at the Local Authority rate. If your needs have been assessed by the local authority you can access these rates as a self funder or direct payment user from their “preferred suppliers” of home care. This restricts your choice of provider somewhat but all care in England has to be provided to the correct standard as regulated by the Care Quality Commission so you can be confident the care should be good.

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One of your local home care providers should be able to tailor a service to meet your requirements. As the price for care rises, so expectations should rise for service customisation levels and making sure you get the same staff team visiting you who are fully trained to meet your needs specifically. Make sure you have a good plan so you can specify the service you want.

A personal Caregiver (often called a Personal Assistant) can be both an alternative to home care or part of a package of support that includes home care. You can employ a caregiver directly with our support or we can help you to locate a care agency that specialises in offering personal assistants that they employ for you.

If you employ your own caregivers this can be the most flexible and cost effective way to run your care arrangements. With Salvere, the process is straightforward and we supply all the back-up to make this route to care support a simple and straightforward experience.

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Electronic gadgets (telecare) and equipment can make the difference to being able to remain at home or not. Also making adaptations to your home can be an option so that downstairs space or extensions enable you to remain independent or with family. These options are sometimes overlooked but as the world of technology develops, more and more electronic solutions to monitoring and supporting your health and well-being at home along with equipment aids are very cost effective or free.

If you are self funding, we can help you to plan, setup and run your care, including employing a caregiver as well as purchasing care services. Our service packs are explained a little further on.

Get Care Away From Home Moving from your home to a new care setting can be the right choice. People often think this means residential care. Indeed a care home can be the perfect solution but there are alternatives to consider as well.

One step away from your own home can be to move to sheltered housing run by the local council or housing association. This type of housing is usually a flat or similar with intercom connections to a warden or call centre of support so that help is at hand.

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Extra Sheltered Care housings are purpose built complexes or “villages� of flats and small apartments or bungalows with integrated services for care and health support as well as lifestyle features such as restaurants, shops and leisure services. Local Councils and housing bodies often work together to supply extra sheltered care and some offer the flexibility for part or full ownership of the properties, as well as tenancy options. One advantage with these options is that they can be accessed by people aged 50 and upwards with long term conditions of poor health.

Group living comes in a number of forms from hostels to shared properties. These options are often preferred by younger adults with disabilities. Organised by registered social landlords, housing associations and councils; group living can offer benefits of lower costs and shared costs for care support if the people living together agree to collaborate.

Residential and nursing care homes are the most usual alternative for older people in particular. As with all the above options, they become a home from home. Choosing the homes that fit best with your needs and funds can be a challenge but it is important to take the time and make the effort to find a home that matches your needs. Some homes specialise in certain types of care, for example dementia care. It is important to choose the right setting for your loved one or yourself. Residential care is generally expensive and again accessing rates for this type of care via your local authority, even as a self funder, is something to consider seriously.

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Care Breaks And Holidays These can be a great way to add variety to your care arrangements. The breaks give you and your carers a change of surroundings and respite from the daily routines. If you are travelling to another part of the country we can help you arrange care support at your destination if you are self funding, using a personal health budget or direct payment. It’s all about being smart with your planning over the year.

Day Care The Local Authority, charities and voluntary organisations as well as private organisations offer day time support and activities at centres and locations across York. Building some time into your plan for these services can be a good idea. We can also help you to look imaginatively at what is going on in your local community where people and organisations meet up as there can be a wide range of interest groups and things to do that are geared to cope with your needs and condition of health.

End Of Life Care This is a very important and often not much discussed aspect of good care. If you are living with a life limiting condition or facing a short time to live, it is important that your wishes are met. Too many people die in hospitals when they would have preferred to be at home. We can help you to put good plans together to maximise the amount of time you can spend at home.

We can help you and your family to engage caregivers or a home care agency and make use of support offered by Hospices, as well as liaise with your NHS supporting professionals.

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Running Your Care Personal Budgets with Direct Payments and Personal Health Budgets Ask your Council or NHS Clinical Commissioning Group about using the budget for your care as a direct payment so that you and your family can directly manage your care and support.

This is a fast developing way for people to get good care and research shows that people achieve better outcomes and live the lives they want to live by using a direct payment because they are in control of the care arrangements. This means that the organisations and individuals providing care are accountable to you directly. The Government and the NHS want to see more people choose this option for better care.

We have already helped thousands of people to use personal budgets and we want to see thousands more do the same. It could be you!

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Direct payments can be used to buy care into your home and employ caregivers. At the moment you can’t use a direct payment to buy full time residential care but you can buy short breaks in residential care. You can also use the direct payment to fund devices like tablets and computers to help you access the Internet to get goods and services to meet your needs. Lifestyle purchases for things like fitness clubs and being active in your community can also be funded from your direct payment. Generally things just need to be safe, legal and meet your needs as agreed in your plan. You can employ a relative who does not live with you. They are very flexible. n Salvere can support you with all aspects of running your direct payment and being a good employer. n We take the hassle out of the processes and are there for you each day as much or as little as you need us. n You don’t need to become an employer as you can use your direct payment to buy home care services. n We can also arrange insurances, payroll, manage budgets and accounts for you so that your direct payment runs smoothly. n If you want to do it all, you can and we will show you how!

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The Future is Personal Health Budgets These are very similar to direct payments and are available to people with continuing health care needs. Increasing numbers of people are taking personal health budgets to manage their healthcare in the community and live at home. Soon they will be available to people with long term health conditions.

A Personal Health Budget (PHB) is an amount of money to support the identified healthcare and well-being needs of an individual, which is planned and agreed between the individual, or their representative, and the local Clinical Commissioning Group (CCG).

At the centre of a Personal Health Budget is the care and support plan. This plan helps people to identify their health and well-being goals, together with their local NHS team and set out how the budget will be spent to enable them to reach their goals and keep healthy and safe.

Key points from the NHS: n The NHS care and support people receive should be safe and effective. n It should be a positive experience. n Personal health budgets should help people who may not always get the best out of the NHS to get a better service, not make things worse. n They are optional. Nobody would be required to receive their healthcare in this way if they do not want to. n People should have as much control over decisions as they want. n If someone is not able to have a personal health budget, they can still speak to their local NHS team about how their needs can be met in another way that better suits their needs.

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Personal health budgets are available for people who are eligible for NHS Continuing Healthcare, who have had a ‘right to have’ budget from October 2014. Clinical commissioning groups (CCGs) can also offer personal health budgets to others that they feel may benefit from the additional flexibility and control.

Salvere is helping individuals and families set up their personal health budget and working closely with the NHS. Call us on 0300 303 3064 if you want to know more and we will put you in touch with your local NHS team to get the ball rolling!

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York 01904 466666 york@prestige-nursing.co.uk www.prestige-nursing.co.uk

Flexible and comprehensive care designed with you in mind Prestige Nursing + Care are a family business with more than 70 years’ experience working with a variety of organisations and individuals to meet their staffing or homecare needs. We pride ourselves on offering excellent quality service and staff with an established national network of over 40 branches.

We provide expert care to meet the needs of all individuals including children & young people, people with physical or learning disabilities and the elderly or mentally infirm. We offer a very personal approach with a free consultation to discuss your requirements.

•Personal Care •Support with domestic tasks •Companionship •Respite care •Nursing care •Specialist care •Home from hospital •Support with daily living •Assisting with shopping •Personal health budgets •Direct payments

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York 01904 466666 york@prestige-nursing.co.uk www.prestige-nursing.co.uk

We are recruiting Nurses & Care Workers Come and join us here at Prestige Nursing + Care in York, part of one of the UK’s longest-established and most respected agencies.

If you’re an experienced nurse or care worker looking for either temporary or permanent work in York and the surrounding areas, then come and talk to us.

We offer you very competitive pay, a huge variety of work in the local area, your choice of work patterns and the support of one of the best-known names in agency nursing and care. That’s not all;

•Work when you want, where you want •Weekly pay, straight into your bank account •Dedicated member website for your convenience •Over 48 hours’ of award-winning training •Save up to £500 a year on your shopping bill with Members Advantages •Earn a £30 M&S e-voucher with our Member Rewards

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Self Funding Your Care Your Council will provide free advice and support to help you choose care. The council will also provide a free assessment of your needs and access to their care suppliers care rates if your needs are assessed as eligible by being critical or substantial. The council may also undertake a financial assessment to determine your contribution levels. You can elect to forego the financial assessment if your assets are above the threshold ÂŁ23,250.00.

Although you are independently funding your care it is important to consider the support the council can give you and how this might reduce your costs and improve your choices.

The council may also offer free access to some preventative services and support.

When setting out to organise care and support our encouragement to you is to plan ahead as much as possible. Many families rush to find the first care agency or residential home when a care crisis occurs and then ask the agency or care home to to tell them what services they need. Although most agencies and care homes are very reputable and provide excellent service quality, it is better that you have planned well and understand your needs and options beforehand.

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Too many people also elect to go into residential care earlier than necessary and as a consequence find they run out of funds. Unravelling this scenario can be very distressing for everyone.

Price is not the only factor in making a good care choice. Knowing your budget for the year and years ahead is vital. Care into the home can range from approximately £12 per hour up to £20 per hour and more. As the price rises so should expectations for value and customisation. Residential care costs approximately £750 per week and you can expect to pay between £20,000 and £60,000 over a year depending on the type of home you choose. It is important to negotiate the arrangements and price to ensure best value and satisfaction.

Consider employing a caregiver for some or all of your care needs. Salvere can help you plan, set up and run your care with independent advice tailored to meet your needs. Become a Salvere member and we will support you on your care journey.

Get Care And Support Online myCareSupermarket.com The Internet has become a place to find solutions for all our everyday needs and at Salvere we believe that finding good care and support there should be no exception. That’s why we are putting all our know how and information about how to organise care and support online. www.salvere.co.uk is our online site for advice and guidance on organising your care. We have also created a new way to get support: www.mycaresupermarket.com where you will see care organisations, equipment, goods and services that will support your care.

This is a new approach and we think it will become the way most people will organise care in the future. Having the chance to browse your options, get advice online and on the phone with us and then to buy care online, will become increasingly popular.

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Salvere Service Offers Payroll Service £19.50 per month Provide up to 4 payslips per 4 week pay period. Additional payslips £4 per 4 week pay period.    

Arrange for all new employees to be set up at payroll.

Calculation of payments to staff and HMRC Calculations for SSP (sickness) and SMP (maternity) Provide P60, P45

* this service support is offered via telephone or email and documentation will be either emailed or posted. If you require a face to face meeting this will be costed at the hourly pay as you go rate £28 per hour, plus mileage.

Managed Bank Account £28.50 per month Manage the money and make payments to staff and providers.     

Set up and maintain a client bank account (£50 annual fee) Keep records for audit All payments to staff and HMRC as with Payroll above Pensions auto enrolment (+cost relative to pension provider chosen) Provide statements detailing payments made and balances, on request.

* this service support is offered via telephone or email and documentation will be either emailed or posted. If you require a face to face meeting this will be costed at the hourly pay as you go rate £28 per hour, plus mileage.

Full Budget Support £38.50 per month The entire process of managing your budget and paying your PAs.        

Manage the money and make payments to staff and providers.

Provide up to 4 payslips per month, additional payslips £4 per month.

Arrange for all new employees to be set up at payroll.

Keep records for audit.

Salvere will action all recommendations from audit.

Salvere will monitor insurance renewal, contact client at renewal date.

Provide monthly statements detailing payments made and balance, on request.

Provide P60, P45

* this service support is offered via telephone or email and documentation will be either emailed or posted. If you require a face to face meeting this will be costed at the hourly pay as you go rate £28 per hour, plus mileage.

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Salvere Membership Offers Salvere can support you in deciding the best way for you or your family member to have maximum choice and control over how your support is tailored. Salvere have knowledge of all options available to help you make the right decision, whether it’s employing a Caregiver, choosing a Residential Home or Care Agency.

We can help you: Plan, Set Up and Run your care support Salvere believe in making life simple, so when you purchase a support service, you join Salvere. thePLAN Salvere Personal Care Planning Service £255 Consultation with a Salvere Adviser by phone or video chat leading to a clear understanding about the level of care and support required. This will be summarised in a planning document describing how your needs will be met along with options for support where this is possible. An itemised costing budget will be produced to assist your purchasing decisions. We will then help you to arrange your support. theSETUP Support Advice Service to Set Up Care £185 Consultation with a Salvere Adviser by phone or video chat to choose a homecare agency, residential care service or recruit caregivers. This assumes you have a clear plan and understanding of available budget.

We will advise on local residential care agency options, helping you to negotiate the best rate and cost. We can support you to recruit caregivers by developing job descriptions, employment contracts and providing advice on the training you should offer your caregiver.

In addition, we can assist with your recruitment interviews by helping you to gather CVs and design questions. There would be additional costs at £28 per hour plus mileage if you wanted us to attend interviews. If a Disclosure and Barring Check is required there is an additional cost of £65 and if employer insurance is required and this is recommended, it starts at £99.

Full Membership £685 per year

theRUN

Purchase a full membership that gives you peace of mind that we will provide ongoing advice and support, providing you with access to an adviser throughout the year. We will assist you to plan your support and care arrangements. Then we will help you to manage your staff or purchased services. We will also update plans with you and make changes with agencies or help you to recruit more caregivers. We will also support you to deal with any ongoing HR issues such as matters of discipline, for example.

If you would like to discuss any of these offers in more detail, please get in touch by phone or email and we will make the arrangements to talk to you at a time that is convenient for you.

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The Journey Ahead With Salvere Your membership has the benefit of Salvere being with you for the journey ahead. You can get in touch when you like for advice and support and we can arrange to contact you at regular intervals to make sure your care arrangements are working well.

You are in control and can change your support arrangements at any time in line with the agreements you have made with your providers or as a good employer of staff.

So we can: n help you sort any problems out with your care agency n advise you on other providers that can support you n arrange for you to move care agencies n provide all your HR support to manage your staff If you use Direct Payments or a Personal Health Budget, we can help you find registered care providers, staff to employ and provide all the advice and support you will need to help you manage your Direct Payments or Personal Health Budget in a safe and legal manner.

Call us on 0300 303 3064 to join Salvere email: contactus@salvere.co.uk web: www.salvere.co.uk

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On behalf of The Independent Care Group (ICG), I am delighted to support this North Yorkshire edition of the Salvere Directory and hope that you find the information in it useful.

If you are beginning your journey towards finding a care package that is right for you or your loved one, the good news is that you will have the choice of quality care of all kinds and in all combinations.

We are fortunate that the local area can boast a whole army of exceptional, warm and dedicated people with the motivation and enthusiasm to help you and your family go on enjoying life together.

In 2017 we have an ever-changing landscape in social care and it can be hard for those looking to use services to keep up. That is why this directory is such an invaluable tool in helping find the care provider that is right for your family.

With people’s care needs becoming ever more complex and the services offered by providers changing to meet those demands, it has never been more important to look at all your options when considering the care you need. Once you have identified your choices always pay a visit to the care services to help you to decide. Don’t forget you can also find important information about care providers by looking at their latest inspection report from the regulator, the Care Quality Commission (CQC) at www.cqc.org.uk For our part, the ICG is the recognised regional body responsible, that supports and represents local independent care providers, both private and voluntary, as a whole. For over a decade, we have been helping providers to offer top quality care to older and vulnerable people by supplying information on best practice guidance, legislative changes and training opportunities.

Around 80% of social care in this area is provided by the independent sector. That includes residential care, care provided to people in their own home, supported living, extra care housing and day care. We work with North Yorkshire County Council, City of York Council, the local Clinical Commissioning Groups and the CQC, to try to ensure that the care provided matches the care required.

We’re here to help so, if you’re a care provider, please do get in touch or visit our website at www. independentcaregroup.co.uk or call 01423 816 582.

We are proud of the care provided by the independent care sector in this area and hope that, with the help of this guide, you will find the support you and your family need.

Mike Padgham Chair

Directory Of Local Services These pages contain details of companies and organisations whose services you may find relevant and helpful.

Salvere would like to thank all the various advertisers for their participation in this guide.

However, these companies should not be seen as being either recommended or endorsed

by Salvere.

Home Care, Home Support & Respite Care: Page

02, 18, 25, 27-33,36

Payroll and Related Services: Page 35 Charities: Page 34 Careers in Care: Page

02, 19, 28-30, 33

Learning Disabilities: Page 30

Directory of Advertisers Allot Healthcare Services ...................................................................................................................

Bluebird Care .................................................................................................................................................

Blossom Home Care ..............................................................................................................................

Caremark ...........................................................................................................................................................

High Esteem Healthcare Services Ltd ....................................................................................

Independent Care Group .....................................................................................................................

Jane Caress Ltd ..........................................................................................................................................

PayPacket Ltd ...............................................................................................................................................

Prestige Nursing Care ............................................................................................................................

Saint Cecilia’s Care Services............................................................................................................

Smart Support Services (Sheffield) Ltd ..................................................................................

Support Solutions Homecare Services ...................................................................................

St Leonards Hospice (kindly donated by Bluebird Care) ...........................................................................

Wilberforce Trust ........................................................................................................................................

York Personal Support ...........................................................................................................................

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32 36 27 31 29 25 28 35 18-19 33 35 2, 33 34 34 30

“A specialist Home Care Team for rural families, farming families and beyond” Blossom Home Care is a family business providing ‘just bloomin’ good care’ to the elderly with home care requirements.

Truly passionate about and totally committed to delivering high quality, care and support tailored to the individual’s needs and preferences.

Our emphasis is on a holistic approach to care so, as well as having access to the Nursing team, a Blossom Care Plan will fully meets the needs of the client including helping them to continue to participate in the social activities that can make a real difference to their life in general.

John and Fiona (Blossom’s Directors) understand that elderly people are fiercely independent and often want to stay at home for as long as possible. Being from a farming community themselves they know and appreciate how farming families invest and dedicate their entire lives to agriculture and to the countryside which they have helped create so, staying at home in these communities can be even more important.

The care that Blossom offers enables people to continue rural life and life in general. Whether it’s a gentle walk around the yard, going to your usual coffee morning, visiting the auction mart or a visit to the shops. Blossom help you do whatever you want, whenever you want to do it as well as delivering everything else that is needed for each client’s well being.

Delivering ‘just bloomin’ good care’ isn’t easy but at Blossom Home Care it’s what we do.

Suite 10, Evolution Business Centre, 6 County Business Park, Northallerton DL6 2NQ 01609 751 644 | 01609 751 645 | hello@blossomhomecare.co.uk | www. blossomhomecare.co.uk

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Assistance For Disabled or Elderly People Jane Caress assists people to retain their Independence offering supportive care to clients of all ages designed to help them remain in the comfort of their own home while maintaining a high standard of living.

“Our aim is to provide care that supports our clients’ desire to remain as independent as possible so that they can remain in their own homes,” said owner Jane Caress, who established the business in 2005 with 20 years experience.

“We have a dedicated team of Support Workers who can help with everything from getting clients up in a morning and preparing breakfast to cleaning, shopping and offering respite for family and friends.”

“We assist local adults aged 18 and over, who need assistance to stay at home. We can also take people to appointments or accompany them to day care,” added Jane. “It really is a service based on the individual needs of each client, we make a thorough assessment of a person’s needs before designing a tailored care plan with the client’s input.” Support is also given for those in receipt of Direct Payments or personal budgets.

Our care is delivered by our professional, well trained, vetted Support Workers, who are supported by our care management team on a 24 hour basis. Services can be delivered on an hourly care or full-time live-in care basis, and may include anything

from basic domestic support, companionship, personal care, medication help, through to managing complex conditions such as dementia, MS or Parkinson’s Importantly, and unlike many other social care providers, we match our Support Workers to our clients, who have the same people assisting them at times of their choice every week.

• • • • • • • •

Help with getting up/going to bed Washing and dressing Meal preparation Daily tasks including washing, cleaning, meal preparation and shopping Sitting service Ensuring medication is taken Social visits 1 hour to full 24 hour support

Jane Caress Ltd is registered with the Commission for Social Care Inspection, with a rating of good in December 2016. For more information, call (01677) 460051.

Assistance For Disabled or Elderly People Appletree House, Leyburn Road, Ellington, Masham, HG4 4PF Tel: 01677 460051, Mob: 07786 924264 Jane@janecaress.co.uk

Carers needed Are you lacking variety and fulfilment in your job? Would you like to make a difference to the lives of elderly and disabled people who wish to remain in their own homes?

Whether you have previously worked within Health and Social Care as a Support Worker or you are looking for a complete change, we believe that everyone has something to offer the people we support. We believe that life skills, the right attitude and a genuine desire to help people improve their lives are the most important characteristics of a Support Worker.

Jane Caress Ltd - Access to Independence is a well-established domiciliary care company based just outside Masham. We have earned an excellent reputation delivering high quality care for adults in the Masham/Bedale area of North Yorkshire. Due to the growing number of people requesting our services, we are looking for full and part time Support Workers to join our friendly and enthusiastic team.

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We offer good rates of pay and excellent working conditions, with a wide range of training opportunities (paid), travel expenses and a pension scheme. Rotas are designed around your availability and commitments.

A driving licence and the use of a car is essential.

To find out more, please phone Jane on 01677 460051 or 07786 924264 for a friendly chat.

high esteem healthcare services limited

Do you need help at home?

Esteem home carers are now in your area As a social employer we operate a low pricing policy. Terms and conditions apply* ensuring that the level of assistance is right for you.

We cover around North Yorkshire, Thirsk, Northallerton & surrounding areas, Easingwold, York, Cleveland, Middlesbrough, Stockton, County Durham, Darlington, Durham, Newcastle, Gateshead and around the north east.

Live In Care and End of Life Care.

CALL US: 01347 821224 | 07861 248196 07710028889 | 07816228931 | 07515868253

www.esteemhealthcareservices.com

Email: esteemhomecareservices@gmx.co.uk | Email: highesteemhealthcareservices@gmail.com 3&4 Prospect Park, Easingwold York, North Yorkshire, YO61 3HL

STAFF & DRIVERS NEEDED Passionate & experienced carers are needed for domicilliary care. Shifts are designed to meet your personal circumstances.

16-20 hours per week available from Mornings (7am - 2pm) & Afternoon (3:30pm to 9:30pm).

Pay rate from ÂŁ7 per hour (carers on training may get lower rate)

• = Price is agreed following an assessment of needs and location, mileage where applicable is charged at a discretionary rate. Call 07710 042830 for a quote

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We are one of the leading companies in York that specialises in providing professional Personal Assistants for adults and students with disabilities.

We have a vast experience in supporting people with physical disabilities, mental health issues and learning difficulties.

Our small team of Personal Assistants (PAs) support adults and students of all ages at home with all aspects of personal care including:

• Support with social activities • Shopping • Cooking • Cleaning • Meal preparation • Companionship • Bathing • Dressing • Day/night sitting • Basic garden maintenance • Pet care

Work for YORK PERSONAL SUPPORT We offer a professional and friendly workplace that will allow you to grow and develop as well as: COMPETITIVE SALARY FLEXIBILITY SUPERVISION & TRAINING

Tel: 01904 561 522 We provide PAs from a couple of hours a week up to 24 hours a day.

Tel: 01904 561 522 Email: admin@yorkpersonalsupport.co.uk

www.yorkpersonalsupport.co.uk 30

Live-in Care

Caremark is a national home care provider delivering care and support to people from diverse cultures, with differing needs. Our reputation has been built on many years’ experience of providing care and support. Today, we know that for some, having permanent 24 hour care and support at home is crucial, if they are to continue living independently at home, rather than face moving into residential care. So we launched Habito, offering people the option of full time Live-in care. Choosing our Live-in care is also cost effective when compared to the cost of most residential care.

What is Habito ?

Habito is our Live-in care option providing a more intensive level of care and support than our standard home care. Our Live-in care enables people to remain living at home, whilst maintaining their desired level of independence. Having this option of 24 hour, 7 days a week care and support on hand also means assistance is available for their permanent carer.

Our professional, well trained Live-in Care Worker would live at home with the client, providing support where they feel they need it. This may be anything from support with personal care to assisting with daily household tasks or enabling access to the community.

Whatever the client’s requirements, their personal Live-in Care Worker will be on hand, 24 hours a day, 7 days a week for as long as they need, ensuring they are able to continue living life as they would like.

What do we offer ?

Habito Live-in care is for everyone. We offer a range of services from straightforward 24 hour, 7 days a week care and support, to more complex care and support, designed to meet very specific needs.

Some of the options we offer: • • • •

Short term respite care End of life care Regaining independence & convalescence care Companionship

TEL: 01423 521289

|

harrogate@caremark.co.uk

| www.caremark.co.uk/harrogate 31

Head Office Unit 5 George Cayley Drive York YO30 4XE 01904 565 525 07934 681 675

Leicester Office

Business Box 3 Oswin Road Leicester LE3 1HR 0116 795 168 07934 681 675

E: business@allothealthcareservices.co.uk

Northampton Office Innovation Centre University of Northampton Green Street, Northampton NN1 1SY 01604 550 086 07934 681 675

W: www.allothealthcareservices.co.uk

Trust us for your care needs and you will love it. We train our carers to go the extra mile to meet your health needs & desired outcomes. The feedback we are receiving in Yorkshire region is amazing. Call us for a quote or for more information

Find us on Facebook:

Support Solutions

Supporting You In The Home We Provide Work with Us Services for Adults & Children Personal Care Shopping Cleaning Companionship Respite at home Waking Nights Sleep in Staff

Are you Genuine, warm & passionate about care and supporting others?

Do you wish to be contracted - NO Zero Hours with us All shifts paid - including all travel time & 30p per mile Training above & beyond the standard requirements with the support to advance your career Work a 2 week rota Pay progression built into your learning Supportive team with mentoring and coaching

Supportive Friendly Team • High Care Standards • Around The Clock Support Locally Owned and Managed • Competitive Rates of Pay • Every Job is Contracted for Security

Tel: 01937 222 130 | Tel: 01904 236 376 info@realisticresolutions.co.uk

www.realisticresolutions.co.uk

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In-Patient Unit Hospice@Home Sunflower Centre Family Support Team Therapy Services Advert kindly donated by:

The Wilberforce Trust Supporting people with sight loss and other disabilities 9 houses across York and Tadcaster Adaptive and accessible housing Trained support staff on hand Range of care packages available Additional support services available through Yorsight To find out more call 01904 760037

• "'hen sight is worse

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YORSIGHT

Are you responsible for paying a carer?

Would you like someone to manage this for you?

Paypacket’s comprehensive payroll and pensions support service includes: Calculating wages ● Ensuring statutory returns are completed ● Providing carers with detailed wage slips ● Paying carers direct by BACs ● Pension Auto Enrolment covered ●

To find out more, give us a call and we’ll take care of the rest.

Direct Payments made easy

0800 848 8998

PayPack£t

Visit us at: www.paypacket.co.uk 7447_Half page advert_Council Publication.indd 1

help that pays

22/08/2016 11:00

Payroll Specialists for Direct Payments Employ the people you want to support you!

Contracts of employment Workplace Pension Support DBS checks

Wage, tax & pension payments Continuous support Online and paper service

Your Yorkshire based payroll provider Call 0800

2465 027 / 07758 209 512

Smart Support Services (Sheffield) Ltd 109 Burngreave Road, Sheffield, S3 9DF Email: enquiries@smartsupportservices.co.uk | Web: www.smartsupportservices.co.uk

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“I truly do not know what I would have done without your caring support and assistance.�

Mrs S., S., Customer, Customer, Mrs Bluebird Care Care York Bluebird York

Bluebird Care Care in your home Get in touch to find out more about our flexible and bespoke homecare and support services from from 30 visits through through to to full full live live in in care. care. and support services 30 minute minute visits Call us or email on york@bluebirdcare.co.uk Call us or email on york@bluebirdcare.co.uk bluebirdcare.co.uk/york bluebirdcare.co.uk/york

Call today to to Call today find out more 01904 691 992 01904 691 992