Informer Issue 103

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INFORMER I S S U E N O. 1 0 3

AU S T R A L I A ’ S BES T ACCOM M ODAT I ON I N V E S T M E N T S H OWCAS E

®


SPECIALISING SPECIALISING ININFURNITURE FORFOR HOTELS, FURNITURE HOTELS, MOTELS, SERVICED MOTELS, SERVICED APARTMENTS, RESORTS AND AND APARTMENTS, RESORTS REFURBISHMENTS. REFURBISHMENTS.

NUMBER NUMBE NUMBER NUMBE

ONE ON ONE ON

IN HOTEL IN HOTEL FIT OUTS FIT O

IN HOTEL IN HOTEL FIT OUTS FIT O

OUR SERVICES OUR SERVICES SPECIALISING SPECIALISING IN INFURNITURE FURNITURE FORFOR HOTELS, HOTELS, MOTELS, MOTELS, SERVICED SERVICED APARTMENTS, APARTMENTS, RESORTS RESORTS AND AND REFURBISHMENTS. REFURBISHMENTS.

SPECIALISING SPECIALISING

ININFURNITURE FURNITURE FORFOR HOTELS, HOTELS, MOTELS, MOTELS, SERVICED SERVICED APARTMENTS, APARTMENTS, RESORTS RESORTS AND AND REFURBISHMENTS. REFURBISHMENTS.

Furniture FF&E design concepts Furniture FF&E design conce

3D Rendering3D & Furniture Overlays Rendering & Furniture Ov

Custom furniture and joinery Custom furniture and joinery manufacturemanufacture

OUR SERVICES OUR SERVICES Turnkey packages Turnkey packages

Furniture FF&E Furniture design concepts FF&E design conce

Project Management Project Management 3D Rendering 3D & Furniture Rendering Overlays & Furniture Ov

Custom furniture Custom and joinery furniture and joinery

Inhouse quality controlquality control Inhouse manufacture manufacture

Turnkey packages Turnkey packages Freight and logistics management Freight and logistics manag

OUR SERVICES OUR SERVICES Project Management Project Management

Full installation Full installation Furniture FF&E Furniture design FF&E design Inhouse quality Inhouse controlconcepts quality controlconce

Freight and logistics Freightmanagement and logistics manag Commercial warranties warranties 3D RenderingCommercial 3D & Furniture Rendering Overlays & Furniture Ov

Full installation Full installation

Custom furniture Custom and furniture and joinery Servicing Australia andjoinery Internationally Servicing Australia and Inter Commercial Commercial warranties warranties

manufacturemanufacture

Servicing Australia Servicing and Internationally Australia and Inter

Turnkey packages Turnkey packages

Hotelinteriors.com.au Hotelinteriors.com.au Hotelinteriors.com.au Hotelinteriors.com.au

Project Management Project Management

Dennis Clark MDIA Dennis Clark MDIA Dennis Dennis Clark Clark MDIA MDIA

info@Hotelinteriors.com.au 1300 022 info@Hotelinteriors.com.au 876 055 0420 info@Hotelinteriors.com.au info@Hotelinteriors.com.au 1300 876 876 055 0551300 13000420 0420 876257 257 055 022 0420 257 257 022 022 Inhouse quality Inhouse controlquality control


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Contents

What’s Inside I S S U E N O . 103

14 THE GREAT REGIONAL MIGRATION 6 QTR 4 SALES ACTIVITY

Aussies are heading west in record numbers. We examine the latest trend

22

26

SUGAR AND SPICERS AND EVERYTHING NICE

PRETTY IN PINK

Meet the people and learn the philosophy behind the successful Spicers Retreats

We showcase some of our biggest deals from around the country during Q4

The Gold Coast’s iconic and one of its most Instagrammable properties needs to be seen to be believed

38 SUCCESS STORIES

58

60

62

NEW KIDS ON THE BLOCK

LET’S GET SOCIAL: RECENT EVENTS

REGIONAL SNAPSHOP: WA

From Vietnamese refugee to rubbish royalty and now motel maven, learn what drives Le Ho

ResortBrokers continues to go from strength-tostrength. Meet our two newest brokers

We’ve had a busy quarter speaking at, and attending, major industry events around the country

Life after lockdown. Learn what our WA broker has to say about the state of play in WA

Regular Features 21

44

77

80

82

BROKER INSIGHT

ON THE MARKET

SALES ACTIVITY

RELIEF MANAGERS

MEET OUR TEAM

Our WA broker Blair Macdonald shares his views on the industry and why he loves working with ResortBrokers

Managing Director Trudy Crooks reflects on our best but busiest year yet

A round up of our top sales from around Australia

Taking a holiday? Need a manager? Find one here

ResortBrokers' national directory

resortbrokers.com.au


Preface

A Western

wanderlust

Words_Ian Crooks, Chairman There’s an old saying in our industry “coastal for show, inland for dough” and in this, our “Go West” edition which focuses on Australia’s Great Regional Migration, we think that’s pretty apt. I’ve spent my entire career in Australia travelling the interior, meeting with moteliers, caravan park operators, mining camp owners and anyone else interested in regional accommodation, and the market for inland properties right now is strong.

Top 10 regional Australian tourism destinations since COVID

Go West means many things to many people. For my Kiwi friends, there’s plenty of anecdotal evidence that now international borders are open, New Zealanders will be heading here in droves to purchase property. For those in Western Australia, who survived one of the world’s longest lockdowns, it means business is back and booming and we examine that in more detail with our Western Australian broker Blair Macdonald in our Regional Spotlight.

Our in-house Economist Josh Mangleson looks at what the recent Federal Election results mean for the industry. In my experience, the ALP historically spends more on roads and infrastructure, which bodes well for regional Australia. At the same time, our Senior Executive and broker Russell Rogers unpacks a crucial missing element in the motel industry, which is particularly pertinent now that the focus is firmly on the regions.

Then there’s the rest of Australia’s population, of whom around 80 per cent live along our coastline. All of a sudden, Aussies are wondering why it took a global pandemic to encourage them to see their own big, beautiful backyard. Some love it so much they have decided to move there, spurred on by a newfound flexibility from employers allowing them to work from home. We speak to leading Australian Social Demographer Bernard Salt about what’s driving all this in our cover story.

Speaking of big shifts, you’ll love our Success Story in this edition about Vietnamese refugee Le Ho, who arrived in Australia at just 18 days old, and went on to build her fortune in the garbage industry. Ms Ho has now made the move into commercial property with not one, but two purchases with the assistance of ResortBrokers. Meanwhile David Assef from Spicers Retreats talks to us about what it takes to build an empire of luxury accommodation offerings.

1.

2.

3.

4.

Australia’s South West

Whitsundays

Australia’s Coral Coast

Gladstone

WA

QLD

WA

QLD


Kalbarri, WA

At ResortBrokers we are regularly invited to share our expertise at conferences and several of our directors have been doing just that. You’ll find more about where we’ve been (yes, #weareeverywhere) in our Let’s Get Social pages where, as a company, we also celebrated gathering in person for the first time in two years with our ResortBrokers’ Reunited event in Brisbane. Quirky? We’ve got plenty of that too. Check out our Property Profile on The Pink Hotel Coolangatta, the Gold Coast’s most Instagrammable hotel. In his regular column, Director of New Developments, and my son, Tim looks at the latest and greatest in the accommodation industry with everything from crypto vacations to luxury collaborations and climate calories.

Boulia, QLD

I’m not an expert on climate calories, but I can tell you there is still plenty of fat left in the market and now is the time to make your move. END

Winton, QLD

5.

6.

7.

8.

9.

10.

Fleurieu Peninsula

Lakes

Kangaroo Island

East Coast

Gippsland

Clare Valley

SA

VIC

TAS

VIC

SA

SA

Source: Tourism Australia


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Sales Activity

QTR 4

Our Top Recent Sales & Listings We’ve been experiencing incredibly high demand across all accommodation asset classes and here’s a selection of some our biggest and best sales and listings. LISTING

TIMBER CREEK HOTEL AND CARAVAN PARK, FREEHOLD, TIMBER CREEK, NT

UNCONDITIONAL

BATEMANS BAY HOTEL, FREEHOLD, BATEMANS BAY, NSW

A multi-faceted property boasting accommodation, roadhouse, hospitality, retail tourism and service centre.

A rare lifestyle opportunity to move to the jewel of the NSW South Coast’s Crown.

Contact: Kelli Crouch M: 0410 441 750

Contact: Russell Rogers M: 0416 166 909

JUST SOLD

SOLARUS APARTMENTS, MANAGEMENT RIGHTS, TOWNSVILLE, QLD Prime position, proven performance and potential-plus – this property has the essential elements for business success and lifestyle enjoyment.

Contact: Des Fagg M: 0427 849 119

JUST SOLD

UNCONDITIONAL

WALLAROO BEACHFRONT TOURIST PARK, LEASEHOLD, WALLAROO, SA

MAISON NOOSA, MANAGEMENT RIGHTS, NOOSA HEADS, QLD

A passive investment tourist park, with a brand new 40-year lease in place and circa $3m in refurbishment, upgrades and new apartments.

Relaxed beachfront accommodation along coveted Hastings Street.

Contact: Kelli Crouch M: 0410 441 750 resortbrokers.com.au

Contact: Alex Cook / Glenn Millar M: 0467 600 610 / M: 0412 277 804


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JUST SOLD

JOLLY KNIGHT MOTEL, FREEHOLD, CASULA, NSW Close to Liverpool, serviced by direct access to the M5 and M7 Motorways and with Casula train station just a stone’s throw away.

Contact: Russell Rogers / Jacqueline Featherby M: 0416 166 909 / M: 0424 497 056

LISTING

PLAINSMAN MOTEL, FREEHOLD, FORBES, NSW The largest and arguably one of the best-presented motels in the beautiful town of Forbes..

Contact: Chris Kelly M: 0431 055 221

JUST SOLD

PACIFIC BEACH RESORT, MANAGEMENT RIGHTS, MOOLOOLABA, QLD An extremely rare business generating an outstanding net income of $525,214K+ p.a.

Contact: Chenoa Daniel / Glenn Millar M: 0403 143 151 / M: 0412 277 804

JUST SOLD

KIMBERLEY GRANDE RESORT, FREEHOLD, KUNUNURRA, WA Homestead-style resort situated on the shores of the Argyle Lake in Kununurra.

Contact: Kelli Crouch / Blair Macdonald M: 0410 441 750 / 0433 149 144

LISTING

19TH AVENUE ON THE BEACH MANAGEMENT RIGHTS, PALM BEACH, QLD This lifestyle opportunity comes with one of the best absolute beachfront locations on the market and will appeal to a wide range of buyers.

Contact: Todd Warner M: 0438 170 763

LISTING

ROMA EXPLORERS INN, FREEHOLD, ROMA, QLD An unrivalled opportunity to purchase the Freehold of the highly coveted Roma Explorers Inn regarded among the nation’s top regional accommodation and convention facility offerings.

Contact: Trudy Crooks / Jason Vogler M: 0477 882 210 / 0427 431 213

resortbrokers.com.au


FREEHOLD GOING CONCERN 89 ROOMS 150 SEAT RESTAURANT 400 CAPACITY CONVENTION CENTRE OWNER’S RESIDENCE 3 BED 1 BATH

Roma Explorers Inn Roma, QLD

REF // F H 0 0 7 2 2 1

One of the biggest and best regional accommodation properties and convention centres in Australia ResortBrokers is proud to exclusively bring to market an unrivalled opportunity to purchase the Freehold of the highly coveted Roma Explorers Inn regarded among the nation’s top regional accommodation and convention facility offerings. On the market for the first time by the same group who built it, and by Private Treaty, this large-scale property with multiple income streams is a trophy asset with no money to spend. This sale represents an excellent opportunity for an experienced commercial operator to streamline and modernise systems such as dynamic pricing to increase the bottom line. Boasting 89 beautifully appointed rooms which appeal to both the corporate and leisure market, this property revels in repeat and robust business. The best regional accommodation property in Australia Outstanding Convention and Function centre which has more potential to drive revenue Extensive staff accommodation facilities including three-bedroom manager’s residence 89 beautifully appointed rooms which appeal to both the corporate and leisure market Highly regarded restaurant which seats up to 150 patrons plus café and boardroom Located in a booming region with economy driven by resources and agriculture

Net Profit $1,580,000 Price $16,200,000

TRUDY CROOKS

JASON VOGLER

MANAGING DIRECTOR

BROKER

+61 477 882 210

+61 427 431 213

trudy@resortbrokers.com.au

jasonv@resortbrokers.com.au


MOTEL FREEHOLD 46 ROOMS

OWNER’S RESIDENCE 2 BED 1 BATH

Mirambeena Motel Whyalla, SA

46-room freehold motel and business with strong repeat worker clientele A very well-presented 46-room freehold and business motel with a wide range of accommodation options. It includes eight ensuite units, eight ensuite motel rooms and 30 motel rooms with shared bathrooms, all with queen-sized beds, TV, air conditioners, Wi-Fi and total block out windows for night shift workers. Rooms are mostly let out at a weekly rate and serviced once per week. Other facilities include a solar-heated pool, games room, restaurant and bar, meeting room, outdoor dining, guest laundry, commercial pizza oven, charcoal cookers and barbecue area. With solid forward bookings and significant projects planned for the region, this is a perfect time to get your hands on this wellpresented freehold motel. 46 well-presented rooms each with a queen-sized beds Key staff to assist with the transition Eight ensuite units only commissioned five years ago Private two bedroom manager’s residence Strong repeat clientele, mainly workers Food and beverage revenue is mostly pre-arranged meal packages, ensuring little wastage Large allotment with sweeping views over the gulf and Flinders Ranges Previous DA is in place for additional six self-contained units

Net Profit $530,843 projected FY21/22 Turnover $1,843,206 projected FY21/22 Price $3,300,000 + SAV

KELLI CROUCH BROKER +61 410 441 750 kelli@resortbrokers.com.au

REF // F H 0 0 7 2 1 4


FREEHOLD GOING CONCERN 67 ACRES

3 CO T TAG E S + F U N C T I O N S PAC E

DA APPROVAL F O R 12 ADDITIONAL COTTAGCES

Nightcap Ridge

Byron Hinterland, NSW

REF // F H 0 0 7 2 4 6

Rare Freehold opportunity in the Byron Hinterland with DA approvals in place Opportunities to secure a Freehold property like Nightcap Ridge arrive once in a lifetime. Nestled inside a World Heritage National Park, in the picturesque Byron hinterland, is the unparalleled offering of 67 acres of private land with DA approvals to expand, already in place. The incredible property has a weddings / function space, three eco-luxe cottages and a three-bedroom residence. The purpose-built function space, including a 500sqm covered deck includes a courtyard, kitchen, bar, toilets and shower rooms. The approved DA allows for an additional 12 cottages (35 overnight guests) to be built, which would more than quadruple the revenue for the incoming purchaser. With DAs in place, it is the perfect setting to create / build a sustainable, eco-wellness retreat, offering day spa, yoga classes, meditation and more. The possibilities to grow this already incredible business are endless. Rare opportunity for a property of this calibre to come to market 67 acres of private land in the Byron hinterland with RU1 Zoning DA approval to build 12 extra cottages for 35 additional guests Future potential to add a restaurant, cafe, distillery, glamping tents Full-service weddings yield between $25,000 to $50,000 Event forward bookings 12-18 months in advance Helicopter access, large pond, 2 dams & jetty Liquor & Water licences approved

Total Price $8,000,000

GREG JAMES BROKER +61 416 247 068 greg@resortbrokers.com.au


MANAGEMENT RIGHTS 20 APARTMENTS

16 LETTING, 18 KEYS

19 YEARS OWNER’S RESIDENCE

Martinique Whitsunday Resort Airlie Beach, QLD

2 BED 2 BATH

REF // M R 0 0 7 2 3 2

Management Rights’ business, resort-style living and spectacular views in Airlie Beach This property really has it all. An ideal location just a short stroll from the centre of Airlie Beach and with spectacular views overlooking the Coral Sea. With a high net income, this is ideal for owner operators or a perfect add-on for experienced buyers looking to expand their portfolio. Stunning features such as a 20-metre infinity swimming pool, a heated spa and a spacious, tropical deck area overlooking Airlie Beach provides a wonderful setting on sunset. There is also undercover car parking, a gym, and Wi-Fi. The complex has recently undergone a repaint of the façade creating a welcoming, upmarket reception. The opportunity presents to let 16 x one, two and three-bedroom luxury apartments which are renowned for engaging high-end clientele and ongoing repeat business. There are not set office hours enabling the perfect balance of work and lifetyle. The high net is generated from letting and a generous Body Corporate salary. Martinique is the perfect business, yielding a high net for a minimum workload and a healthy return on investment. High netting business with a balance of lifestyle Large net profit Spectacular views from all apartments Supportive Body Corporate Repainting the façade completed 2019 Experienced staff to assist with transition Year-on-year growth

Price on Application

DES FAGG

GLEN CUMMINS

BROKER

BROKER

+61 427 849 119

+61 427 215 863

des@resortbrokers.com.au

glen@resortbrokers.com.au


SPECIAL PROJECT 3 F R E E H O L D B OAT S

TOURISM DEMAND

UNIQUE OFFERING 22,000 PASSENGERS PER YEAR

The Riverboat Postman Brooklyn, NSW

REF // F H 0 0 6 9 3 8

Incredible and unique Leasehold and Freehold opportunity - The Riverboat Postman ResortBrokers is delighted to present exclusively to the market an unrivalled opportunity to own Australia Post’s last remaining riverboat mail run, plus a cruise company, along the Hawkesbury River. Expressions of Interest are invited for The Brooklyn Steamship Company (BSC) – trading as Hawkesbury Cruises & The Riverboat Postman. This unique business – which operates cruises and conducts official mail runs from Brooklyn, on the northern fringe of Sydney – carries in excess of 22,000 passengers a year and turns over $1.53 million annually. Aside from its weekday mail to river-access-only settlements upriver from Brooklyn, BSC operates regular tour cruises, a passenger ferry service to water-access-only locations on the Hawkesbury, and Charter Cruises, including New Year’s Eve on Sydney Harbour. With scarce nearby berthing facilities for potential competitors, BSC’s exclusive wharf beside the train station gives the business a strong competitive position in the long term. This historic business, which dates back to the early 1900s, is a leading industry brand with strong recognition with a long-standing reputation for quality, consistency and enduring customer relationships. Opportunity to own Australia Posts last remaining riverboat mail run High demand cruise company along the Hawkesbury River Long term lease on the wharf under a state government lease on a site which cannot be replicated. Boasting good growth potential in all operational areas Unique opportunity Fully staffed 3 Freehold boats valued at $1,305,000 with the sale

Net Profit $257,000 (FY19) Turnover $1,530,000 (FY19) Price Expressions of Interest

JACQUELINE FEATHERBY

TRUDY CROOKS

BROKER

MANAGING DIRECTOR

+61 424 497 056

+61 477 882 210

jacqueline@resortbrokers.com.au

trudy@resortbrokers.com.au


C O S M O IN O G N

17 UNIQUE ROOMS 653 SQM

3 STREET FRONTAGE

PRIME COASTAL L AND

The Pink Hotel

Coolangatta, QLD Retro Coolangatta hotel and rock ‘n’ roll bar, one of the Gold Coast’s most Instagrammable properties on the market ResortBrokers is proud to bring exclusively to market the once-in-a-lifetime opportunity to own the iconic retro Pink Hotel Coolangatta and Eddie’s Grub House - perched on prime coastal land in the highly desirable southern Gold Coast. This property is a mid-century architectural masterpiece which has been completely restored and boasts 17 luxury suites and there is nothing left for new owners to do but move in and reap the rewards. At the same time, with a total of three street frontages wrapping around this property, it provides an astute investor with a unique development opportunity. Expressions of interest are invited on this classic Gold Coast beauty boasting nostalgia in spades. This is a rare opportunity which has hit the market. Prime, sought-after coastal location 3 street frontages - unique development opportunity Multiple income streams with location photo shoots for $1000 - $3500 per shoot & a high number of wedding enquiries Fully restored and refurbished, interior & exterior Burger joint & live music venue Rooftop cocktail bar with 180-degree views Private function room & piano bar 17 mid-century styled luxury suites Simplistic, low maintenance grounds Iconic, voted most Instagrammable retro hotel

Total Price Expressions of Interest

GREG JAMES BROKER +61 416 247 068 greg@resortbrokers.com.au


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Feature

The Great Regional Migration

In record numbers, Aussies have packed up shop and hit the open roads with their vehicles all pointed west of the major capital cities. What is the Great Regional Migration all about? Who are the winners? And will it last? Christine Retschlag adjusts her compass to discover if west, is indeed, best.

resortbrokers.com.au


15

Numerous songwriters over the ages have extolled the virtues of heading west, where there’s not only apparently an abundance of open air but plenty of blue skies. Opportunity? It’s there in spades. But it took a global pandemic to nudge Australians away from the coastline and spin towards the setting sun. Britain’s The Pet Shop Boys and America’s The Village People both had a bash at crooning “Go West”, luring us with the lyrics that “life is peaceful there”. Our own true-blue Aussie boys James Reyne and James Blundell informed us in their 1992 hit song “Way Out West” that they were “headed out west for a brand-new life” promising it would be a change from “working from nine to five”. And somehow, those tunes stuck, languishing dormant until the timing was just right. That timing, it appears, is now. In the latest Regional Movers Index – a partnership between the Regional Australia Institute (RAI) and Commonwealth Bank (CBA) – RAI Chief Economist Dr Kim Houghton cites a 15 per cent average rise in quarterly migration from capitals to the regions during 2020 and 2021. “At the same time, more people who have been living in regional Australia have chosen to stay there,” Dr Houghton says. “With two years of the Index we can now clearly see the positive impact that COVID has had on people seeking a regional lifestyle. It is particularly exciting that many of the smaller regions showing high rates of growth are inland towns. Leading Australian social demographer Bernard Salt says in the 30 years pre-COVID, Australians were embracing not only cheap international airfares but their “colonial” pasts by travelling overseas in droves.

“It looks like the pandemic is changing some long-established movement paths, which is a good sign for more balanced population growth across Australia in future.” “The pandemic was a great control/alt/delete moment for Australians. People have rethought where they are in life and the humdrum of where they were taking their leisure,” he says. “In addition, with the amount of security and COVID testing and the ripple effect of war in Ukraine on the edge of Europe, the whole idea of going west within Australia suddenly makes sense to cashed-up, freed-up, aspirational holiday makers. “Given the opportunity, Australians always thought it was best to go overseas because it just had more cache. Part of the pleasure was to show off to all of your friends.

resortbrokers.com.au


16

Feature

“Now there is something exotic about Australia’s interior with its red and blue colour schemes. You’ve got true-blue Aussies wearing a corked hat who are not in fancy dress, it’s their real lifestyle.”

“Pricing is at historic highs but it doesn’t mean there aren’t good opportunities out there if you think a bit more creatively.”

“It is rich and it is engaging. It’s that exotica of remote, rural and far-away Australia and there is a lot yet to be explored.”

Who better than likeable celebrity couple Hamish Blake and Zoe Foster-Blake to entice Aussies to “give the gift of travel” and see Australia “the best giftshop in the world” in a visual campaign which featured a diverse offering from all states and territories.

Even large hospitality investors such as the Mulpha Group are turning their attention towards the regions. Mulpha Australia Managing Director Greg Shaw says while the bulk of their portfolio remains along the coast, they are also investing in destinations such as the Hunter Valley with boutique resorts and cottages. “We think this trend that has emerged throughout COVID is not a short-term trend. There is clearly change in some fundamentals in these markets,” he says. “Quite often the pricing is not cheap if you are looking at ways the properties are being run at the moment, but sometimes it is about unlocking incremental value and the large asset of land that is under-utilised.

Tourism Australia, which normally reserves its advertising big bucks for better bangs overseas, has also been setting its sights on the western horizon, with campaigns urging Aussies themselves to “Holiday Here This Year.”

“We were pleased to see that, when given the opportunity to explore their own country Australians jumped in feet first. According to the National Visitor Surveys from April and May last year, overnight trip expenditure was up compared to the same months pre-COVID,” Tourism Australia Managing Director Phillipa Harrison says. “Unfortunately, various domestic travel restrictions halted that momentum, but we have since taken big steps forward with all states and territories now open for interstate travel, along with the welcome return of international tourists.

The Great Regional Migration Where Are Aussies Moving? The Local Government Areas (LGAs) which experienced the strongest annual growth in migration from capital cities during 2021 were all in South Australia and Queensland:

+54%

+49%

+48%

+44%

+40%

Port Augusta

Douglas

Western Downs

Mount Gambier

Banana

South Australia

resortbrokers.com.au

Queensland

Queensland

Source: Regional Australia Institute (2022)

South Australia

Queensland


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“The key takeaway here is that the population grew in all 32 major regional cities, which is fundamental to supporting regional growth across Australia,” he says.

“After falling in love with our own backyard during the pandemic we hope Australians continue to travel domestically.” In April, Lonely Planet ranked Australia’s 20 best travel experiences, of which only three were within cooee of a capital city, with the remainder ranging from the obvious regional choices of Uluru, Kakadu and the Great Barrier Reef, to the less obvious such as Warrumbungle Dark Sky Park in New South Wales, Wilsons Promontory in Victoria and Wineglass Bay in Tasmania. And accommodation owners and operators are set to continue to reap the benefits of this regional renaissance. In an interview with the ABC last year, population forecaster Andrew Rossiter says pre-COVID, regional Australia’s share of national population has been in decline for more than 20 years.

Meanwhile The Demographics Group data scientist Hari Hara Priya Kannan recently told The Australian that the “big question” was whether the “extraordinary population movements of 2020/21” would be retained or reversed once the nation recovered from the pandemic. “In some ways the coming of the coronavirus has triggered an even greater engagement by lifestyle-seeking Australians with the regions and has alleviated some of the congestion of inner-city living,” she says. “In either case, the outlook is for recovery during 2022 with rising demand for property, lifestyle and the Aussie way of life.” For accommodation industry operators west of the capitals, and to quote Reyne and Blundell, at last they get the feeling that they’re really alive. END

The most popular LGAs for metro-movers during 2021 were large coastal centres, close to capital cities:

11%

Gold Coast

Queensland

5%

Sunshine Coast Queensland

4%

Greater Geelong Victoria

3%

Wollongong New South Wales

2%

Lake Macquarie

New South Wales

resortbrokers.com.au


18

FREEHOLD GOING CONCERN 5 6 Feature BEDS

DA APPROVAL INCREASE TO 108 BEDS

OWNER’S RESIDENCE 4 BED 1 BATH

Summit Backpackers Thulimbah, QLD

REF // F H 0 0 7 2 1 1

Picturesque Southern Downs lifestyle business, with Development Approval If you like to think outside the box, then this is the money maker you have been searching for. This historically sound business has proved its reliability, thriving through tough COVID lock-downs. The hostel enjoys full occupancy for eight months of the year with demand for beds and strong relationships with local farms making the DA necessary. The new DA has instantly increased numbers by 17 beds within existing rooms and buildings, with scope to construct more cabins/relocatable buildings to take total occupancy to 108 people on the five-acre block. The new cabins will increase the bottom line by around $100,000 as part of Stage One of the development. All of the engineering and design work has been done. This financial year, we project a net profit between $320,000 to $330,000. These numbers are before the construction of the additional beds, showing this is a solid business with an upside. An additional income stream offering transport has added $50,000 profit this financial year. The spacious four-bed residence with new kitchen and an outside spa, plus the non-demanding nature of the guests, makes this a true lifestyle business. Cashed up buyers looking for a solid investment return, with an envious Granite Belt food and wine trail lifestyle, should enquire today. Recent DA approval to double capacity Key contacts with local farmers Government backed contracts Option to run under management Growing turnover through traditional slow winter season Includes a fleet of vehicles which provides an additional income stream

Net Profit $263,696 (1st 9 Months of 21/22FY) Turnover $410,161 (1st 9 Months of 21/22FY) Total Price $2,950,000

JASON VOGLER BROKER +61 427 431 213 jasonv@resortbrokers.com.au resortbrokers.com.au


MANAGEMENT RIGHTS 42 UNITS

38 LETTING

9 YEARS OWNER’S RESIDENCE 2 BED 1 BATH

South Pacific Apartments Port Macquarie, NSW

REF // M R 0 0 7 2 3 0

Consistent performing holiday business + lifestyle in prime location On offer is the Management Rights of this immaculate resort with a nine-year agreement in place, being sold along with the generous, open plan manager’s residence, ideally situated adjacent to Flynns Beach and positioned to enjoy all Port Macquarie is famous for: beaches, tourist attractions, wining and dining. Comprising a total of 42 beautifully furbished one, two and three-bedroom apartments, the business presents with 38 units in the short-term letting pool. All apartments have been refurbished with modern fixtures and fittings throughout and are self-contained with spacious open plan living areas, full-service kitchens and air-conditioning. Running this proven and consistent performer in Port Macquarie’s short-stay market has all the elements of an easy-care business. With no official office hours, you can set your own and enjoy the work and lifestyle balance of your dreams. 42 Units - 38 in the holiday letting pool Generous Body Corporate salary $108,189 Coastal location directly overlooking Flynns Beach Great return and lifestyle with a prospect to increase revenue Consistent performing holiday business with repeat guests Apartments are fully self-contained and air-conditioned 2-bedroom, 1 bathroom residence attached to office / reception Resort-style heated pools, spa, gazebo dining area with BBQ facilities

Net Profit $466,048 Body Corporate Salary $108,189 Business Sale Price $2,000,000 Total Price $2,360,000

GREG JAMES BROKER +61 416 247 068 greg@resortbrokers.com.au resortbrokers.com.au


FREEHOLD GOING CONCERN 47 ROOMS

2.5 ACRES

90 SEAT RESTAURANT

OWNER’S RESIDENCE 4 BED 3 BATH

Black Dolphin Motel & Apartments Merimbula, NSW

REF // F H 0 0 7 2 1 3

Large resort style accommodation in idyllic seaside location Set on a massive 2.5 acres and nestled on the Fishpen Peninsula between the ocean and Merimbula Lake, Black Dolphin Motel offers buyers a lucrative investment opportunity. With a smooth turn-key operation, consistent trading results and future on-site development opportunities (STCA) this is an opportunity not to be missed. As a bonus, the business also provides a diversified revenue stream through well-established, 5-star luxury coach tour packages. Boasting 47 resort-style rooms in a wide variety of configurations including one and two-bedroom apartments. Onsite amenities include a 90 seat restaurant, conference facilities for up to 50 people, heated outdoor pool, barbecue area, half-size tennis court, guest laundry, local boat ramp access and plenty of free on-site parking for cars, boat/trailers and coaches. New owners can enjoy two beautifully appointed residences. The first is a spacious modern four-bedroom, three-bathroom apartment with internal access to reception. The second is a spectacular three-bedroom, twobathroom penthouse apartment with a double garage. The penthouse could easily be converted back into accommodation for additional revenue. 47 key resort-style motel in a popular tourist town Set on a massive 2.5 acres of land Potential to upgrade to high-end boutique motel Diversified revenue stream from coach tour packages Sought after location offering views over Merimbula Lake Turn-key operation with consistent trading results Opportunity for further growth Opportunity to develop site (STCA)

Net Profit On Application Real Estate Price On Application Total Price Expressions of Interest

RUSSELL ROGERS SENIOR EXECUTIVE +61 416 166 909 russell@resortbrokers.com.au


21

Broker Insight

State Member Organisations Critical For Motel Owners Words_Russell Rogers – Senior Executive Broker

Mum and Dad motel operators around Australia lack the representation afforded to other accommodation industry groups in a trend which must be addressed. The time has come where we need to see established individual state associations for this valuable, and growing part of the industry.

We can then also establish an Australian Online Travel Agent (OTA) that can see moteliers paying a fair percentage - estimated to be 2.5 per cent - instead of the 15-20 per cent many moteliers currently face.

There needs to be a group in each state for small players as well as the bigger operators, in the same manner as there is for the Caravan Park and Camping industry. I have been a member of the Caravan and Camping Association for a couple of years and am in awe of how organised and cohesive it is. They send constant emails and communication on all issues and its employees are readily available to help members personally with advice and direction.

The industry can also work to address, as a group, issues such as Airbnb competition, annual operating cost increases, and staff shortages, as well as form buying groups.

Industry sources are saying we are losing around $1 billion per year from our overall hospitality industry earnings to overseas OTAs.

They hold regular state and regional meetings to stay on top of all issues affecting their industry. The only national motel associations we have now are Tourism Accommodation Australia (TAA) and the Accommodation Association of Australia (AAOA).

ResortBrokers has been not only been selling motels for 37 years, but we also always looking for ways to help the hospitality industry prosper as a whole.

I firmly believe by forming associations in each state, with an affiliated national association, we can achieve amazing things as a group.

After talking to many moteliers all around Australia, we urgently need a voice in each state which works with a national body for our industry.

All we really need to get the wheels in motion is a couple of moteliers in each state to register their interest with myself at russell@resortbrokers.com.au

Each state has different needs, as recent issues surrounding bushfires, floods and COVID have proven. With a state-based motel organisation, issues can be dealt with at state level with specific rules to suit prevailing conditions.

Motels in Australia Industry Statistics

Once we have a couple of representatives in each state, hopefully we can move forward and make things happen for our wonderful motel industry. END

$1b

2,099

Market

Number

Size

of Businesses

18,921

Industry

Employment

Source: IBISWorld

®

resortbrokers.com.au resortbrokers.com.au


22

Faces Of The Industry

Sugar and Spicers

and Everything Nice It was born from a desire to share south-east Queensland’s high country where tourism tycoons Jude and Skroo Turner grew up. The idea: to offer outdoor active experiences in the bush, from hikes to mountain bikes. A place to disconnect and allow nature to work its magic on the soul. Then, to return at the end of the day, to a high-quality comfortable room and lounge and exquisite food and wine with friends in front of a fire. Words_Christine Retschlag

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23

“It’s about anything you impart that will grow a guest’s knowledge and appreciation. It’s the emotional connection”.

Managing Director David Assef, who joined Spicers in 2009 before Spicers Retreats was officially launched in 2010, shares with Christine Retschlag the secret ingredients behind what makes this luxury brand such a hot success.

Many of your properties are in regional Australia, why is that? We always felt that regional Australia offered so much in the way of flora and fauna as well as an escape from the everyday. We wanted to showcase this and conserve and protect it.

For example, for the best Thai fusion in the country I’d go to Spicers Tamarind in Maleny; a feast of Italy it would have to be Eremo Spicers Guest House in The Hunter Valley; for paddock-to-plate Homage at Spicers Hidden Vale; Vietnamese, The Balfour Kitchen, Spicers Balfour Hotel here locally in New Farm....the list goes on.

What does it take to be successful in Australia in this luxury space? •

Quality - Maintaining “as new” the asset. The look and feel has to fit the environment and constantly maintained to the highest standard.

Consistency - Being true to your purpose and identity, setting the values and expectations. Ensuring robust process and systems to drive the business. Building an A-team of authentic, caring, highly motivated people to deliver the experience consistently.

Experience - Ensuring every touchpoint of the customer journey is seamless. Creating quality activities and events that will leave lasting memories from walks, cooking schools, wine tastings and day spas.

Is there a particular property for which you hold a certain affinity and why? Favourite child is always a tough question. Each of Spicers’ 10 retreats is unique in its own right and symbiotic to its surrounds, so it’s genuinely a tough question. A lot of the time it will depend on where I may like to dine.

“Nature is its own medicine so immerse in it and as we like to resortbrokers.com.au

say: our gold is green”.


24

Faces Of The Industry

“We wanted people to escape and relax, to do as much or as little as they wanted in a home away from home, but with a quality offering on all accounts”.

What is the ethos or mantra of Spicers and what is your personal/ professional ethos/mantra? Spicers’ purpose is here to create quality experiences where life can be celebrated and shared. Mine? People before paper. Nowadays its customers before computers.

What do you guys offer guests that they can’t get anywhere else? One piece that is difficult to replicate apart from the genuine caring service of the team would be the space that our regional properties have. Space is luxury in itself, having the room to roam, listen to the birds, spot koalas.

What do you want a guest of Spicers to feel when they enter a Spicers property? Relaxed and cared for.

What is it that you want them to take away with them? Energy, happiness and great memories.

What are the future plans for this brand? Our five-day Great Walks of Australia product launched last year and is an epic adventure in the Scenic Rim (Scenic Rim Trail). With more than 1000 walkers booked this year, we are excited to evolve this trek product and build it from the existing three departures a week to five departures. Demand has been extremely high as there is huge growth in the active and wellness markets. This end-to-end walk through World Heritage National Park is world class. Spicers Private Collection commenced this year which is our collection of luxury hotel homes. Like all Spicers’ products, these houses are ideal for groups and families wanting to get away and share special occasions.

resortbrokers.com.au

In 2023 you will see the completion and launch of Bubbling Springs campground. This will be a 99-site campground with a mixture of fixed and powered sites, once again with the Spicers touch. It will also be the new trail head for Hidden Vale’s 120-kilometre world-class mountain bike trails ideal for families and friends. END


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61


26

Property Profile

Pretty In Pink It’s one of the Gold Coast’s most iconic and Instagrammable hotels replete with a rock ‘n’ roll bar. The Pink Hotel in Coolangatta debuted on the southern Gold Coast as The Ocean View Motel, with some building features suggesting it could have opened as early as the 1940s. Words_Christine Retschlag

Greg James

FOR MORE DETAILS OF THE SALE CONTACT: resortbrokers.com.au

Broker, Gold Coast 0416 247 068 greg@resortbrokers.com.au


27

It’s enough to make you blush. This is Coolangatta’s cotton candy coloured-hotel which sits like a freshly crowned Homecoming Queen, perched along the main drag on one side, and with views over the Pacific Ocean on the other.

The Pink is all about attention to detail from the modestly-priced mini bar with its pink gin, to its blush-wrapped toilet rolls, flamingo bathrobes and musk body wash. By the time you leave here, you’ll blink pink.

Opening in 1963 as The Ocean View Motel, and restored to its retro glory in 2018, this 17-room property is no shrinking violet. Rather, she’s as pink and perky as a newborn baby, and she wants the world to know. Luckily, Instagrammers are happy to oblige, meanwhile photographers can pay as much as $3,500 for a photoshoot here. Or perhaps you prefer a pink wedding? Anything is possible at this musk mistress.

Climb the white-trimmed staircase to the rooftop cocktail bar – exclusive to guests – to enjoy a classy cocktail and an unbeatable views back towards Surfers Paradise and the setting sun. Did someone order a hidden piano bar? You’ll find this behind the aptly-named “Janitor’s Closet” near ground-floor reception.

So what is it that makes this pink property so pretty and popular? The Pink Hotel Director Samuel Diklich says the building is one of the last of its kind standing on the southern Gold Coast. “When we were renovating, we took our inspiration from old-style American hotels and wanted that Palm Springs feel,” he says. “With 17 rooms you can really focus on the people. It is not just another box. This building is one of a kind as most buildings these days are just so symmetrical. “I love all the little nooks and the weird shapes. It just gives it so much character.” And there’s much to love about this salmon sister. For starters, each room is individually decorated in a mix of Scandinavian and mid-century styling. All rooms feature king-sized beds, vinyl players, and, with a nod to the modern, Netflix.

While The Pink Hotel is most certainly the feminine aspect of this destination darling, its ground-floor Eddie’s Grub House – which features live music and award-winning burgers – lends a masculine air. The yang to the yin. Feast on honest grub here – beers, burgers, chicken wings and a cocktail or two. Or hire out the private room reminiscent of a 1960s music studio. Love a good back story? Eddie’s Grub House was once the Chinese restaurant in Aussie cult hit Muriel’s Wedding. You may not bump into Deidre Chambers, but you could rub shoulders with Australian film director Baz Luhrmann who has stayed at this very pink property. Nostalgia? You’ll find it here in spades. Under neon lights, up timber staircases, behind hidden doors. And it’s hard to put a price on that. One thing’s for certain: there’s gold among all that pink. The Pink Hotel and Eddie’s Grub House is on the market by Expressions of Interest. END

Think risqué painting, orange furnishing, and neon-lit poetry scribed on its walls. Think pink, in all its glory. The building has been fully renovated to expose its original double brick walls, timber ceiling beams and polished concrete floors. While each room has its own character – and custom-neon sign to emphasise this – standouts include its signature Superior King Suite which is a little like stepping into your grandmother’s lounge room; the Medusa Room with her snakey scalp; and the two-bedroom artist’s suite with its own piano. Whichever room you choose, you can be guaranteed a stroll down memory lane. You know, back to the kind of delicious sand-in-the-sheets holidays you had as a kid on the Gold Coast. Falling asleep with a suntan and smile to the sounds of the waves.

®

resortbrokers.com.au


28

Industry Industry Insight Insight

Caravan Industry Association of Australia’s 30th Anniversary National Conference Wrap-Up The Australian caravan and camping industry provides more holiday nights in Australia than any other tourism sector and generates $23 billion in revenue for the economy. The National Conference reflects this in its breadth, diversity, and relevancy. Words_ Stuart Lamont_Caravan Industry Association of Australia CEO

The National Conference has long been an opportunity for the caravan and camping industry to rally together, make connections, learn from one another and view the latest in products and services.

Rounding out the jam-packed three-day event was the industry’s night of nights - the Friday night Gala Dinner celebrating the hard work and dedication of our industry award winners, and more broadly the industry as a whole.

With a record-breaking 891 delegates in attendance at the RACV Royal Pines Resort this year, 2022 has been no different, coinciding with our 30th anniversary as the industry body and proving to be our largest and most successful conference yet.

The awards presented on the night included the industry’s most prestigious award- the Eric Hayman OAM Award for Excellence, along with the Richard Davis OAM Award, Gerry Ryan OAM Award for Innovation and the Future Leaders Award which recognises outstanding contributions from the next generation of industry leaders.

The caravan and camping industry has undeniably weathered the impacts of COVID-19 better than most, and as its peak industry body, we aim to continue this positive trajectory. Over the three-day event, pertinent industry issues were addressed and explored through various panels and breakouts delivered by key industry figures. Our delegates heard from future-forward thinkers Bernard Salt, Gus Balbontin and Brian Parker CFA, walking away armed with demographic learnings, insights into the future of tourism and a review of the current economic landscape. Motivational keynote speakers Matina Jewell, Mark McKeon and Michael Crossland inspired their audiences by regaling their life experiences and the lessons they have learned from them. Professional development is always on the cards at the National Conference, covering both Parks and Trade areas, masterclasses covered topics spanning from improving revenue management to an in-depth look at caravan gas audits.

The Australian Caravan Industry at a glance: resortbrokers.com.au

We wish to congratulate all our award winners: • Chris Goddard, the Eric Hayman OAM Award recipient

• Chris Johnson, the Richard Davis OAM Award recipient

• The Newbook team, The Gerry Ryan OAM Award recipients

• Andrew Hewitt, the Apollo Future Leaders Award recipient

• Blue Sky Caravans, the 2022 RVMAP People’s Choice Manufacturer of the Year Award recipient

• BIG4 Great Lakes at Forster Tuncurry, the 2022 ReviewPro People’s Choice Caravan Park of the Year Award recipient

The opportunity for our industry to come together at this critical time, after two years in a COVID operating environment, and the nation’s pent-up desire to travel can finally be realised and cannot be understated. Preparing the businesses in our industry for what the future holds, and jointly considering any challenges that lie ahead, safeguards the industry’s favourable positioning. END

$23 BILLION

800,000+

100,000+

50,000+

6000

industry

RV’s on Australian roads

Residents in Land Lease communities

Australians employed

Businesses involved


FREEHOLD GOING CONCERN 10 ROOMS

OWNER’S RESIDENCE 1 BED 1 BATH

Bourke Bridge Inn Bourke, NSW

The most prestigious accommodation in town with space to grow Situated on the banks of the mighty Darling River, The Bourke Bridge Inn comprises eight stand-alone cottages and two executive suites which are in the main Queenslander building. It offers consistent repeat clientele and is the preferred property for long-stay professionals in both the legal and medical fields. In a market that is struggling with an under-supply in quality accommodation offerings, the Bourke Bridge Inn currently sits at 80 per cent occupancy. Situated on large 6,069sqm block there is huge potential upside with the option available to obtain a DA for additional units using the ample amount of land and extending to cater to the burgeoning corporate and traveller market. Due to its already high yearround occupancy, an extension would see the current business income double. The motel is a popular venue for conferences, weddings, and local chamber meetings providing the operator with additional income streams. There is also an onsite restaurant and licensed bar which is used to cater for these events. There is room to expand the revenue by opening the restaurant up for service to both in-house guests and to external diners. Other facilities include award-winning gardens, an undercover BBQ area and inground swimming pool. This opportunity would suit either experienced buyers, industry newcomers or people looking to retire into a business. Don’t miss out on the chance to capitalise on this already profitable motel and take it to the next level. Well-presented property offering guests privacy Located on main thoroughfare outside town centre Maintained good trade through COVID lockdowns Individual buildings for all units Accommodates most professionals frequenting Bourke Additional land available to develop more units Commercial kitchen to cater to large groups and functions

Net Profit $143,253 Turnover $279,615 Price Expressions of Interest

CHRIS KELLY BROKER +61 431 055 221 chris@resortbrokers.com.au

REF // FH007092


FREEHOLD GOING CONCERN 13 UNITS OWNER’S RESIDENCE 2 BED 2 BATH

Bompas at Beachport & Bonnies at Beachport Beachport, SA

REF // F H 0 0 7 2 3 1

Time for your sea change Opportunity to purchase the Freehold Going Concern of two iconic properties; Bompas of Beachport Café & Accommodation and Bonnies of Beachport luxury apartments. Bonnies presents as six, two-bedroom luxury beachside apartments and operates more like a passive investment, generating good revenue with little input from the owners. Bompas at Beachport is a now a thriving modern cafe, bar, function area with seven guest accommodation rooms parceled inside a glorious 1878 building that has been completely refurbished in the past 12 months. Positioned on prime beachfront land and located side-by-side, it is intended that both properties will be sold together. This is an outstanding opportunity to get your hands on sought after land plus two businesses: one that operates as a passive investment and the other fully refurbished and perfectly positioned for new operators to take it to the next level. Two Freehold, land, buildings and businesses on offer 6 x 2-bedroom self-contained apartments that operate like a passive investment Circa $300,000 in recent refurbishments in the café Yet to reach its full potential only re-opened in August 2021 Perfect for a owner-operator couple also would suit under management Total of 13 accommodation rooms 6 x 2-bedroom apartments and 7 luxury guest rooms 2-bedroom manager’s/owner’s residence Outstanding beachfront land Cafe operates under an On Premise licence

Net Profit $676,304 Projected Turnover $1,183,432 Projected Price $3,495,000 + SAV

KELLI CROUCH BROKER +61 410 441 750 kelli@resortbrokers.com.au


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Find out how you can enjoy the benefits of being part of the region’s largest franchise hotel group.

Call 9243 2500 or Visit JoinChoiceHotels.com.au


32

ResortBrokers Reunited

ResortBrokers Reunited Conference After two years of border closures and lockdowns, the ResortBrokers team from around the nation gathered at our Brisbane headquarters in March for our national conference in which we dissected current industry issues and worked on strategies to deliver even greater customer service moving forward. With our team growing so rapidly around Australia, it was also an opportunity for new staff to rub shoulders with old hats and to enjoy cocktails and conversation at a party at Ciao Papi. We’ve got big plans for the coming year and can’t wait to share them with the industry.

resortbrokers.com.au


33

Our Directors Tim Crooks, Trudy Crooks, Ian Crooks, Carla Cook, Alex Cook

resortbrokers.com.au


VIC

VIC

Unprecedented Melbourne Opportunity! 4x Caretaking Only $377,556

Anual Income

$

$2,076,558 Asking Price

SE-Melbourne Suburbs

2x Caretaking Only $184,411 Income

$

$876,000

Business Price

Fantastic caretaking-only business generating $377k income in central Melbourne

Two easy to run, modern caretaking-only complexes - $184k income p.a.

This premium caretaking only opportunity consists of four modern residential buildings all located within easy reach of each other.

This is an exciting opportunity to acquire the agreements to two profitable Caretaking-Only businesses that are positioned within 10 minutes drive of each other in thriving SE Melbourne suburbs.

High-earning and straight-forward to manage, this lucrative business offering would suit an experienced operator or syndicate looking to run it under management.

Robust income over $184K

Big Owner’s Corporation salary circa. $329K

Modern, permanent residential buildings -

Additional $48K income from internet, keys/fobs, etc

built in 2019 and 2020

Potential for extra revenue from lettings

Long 25 year caretaking agreements

in three buildings if desired

No common facilties in either complex

All have 25 year Agreements with 19 to 24 years remaining

Gardens are taken care of by Owner’s Corporation

High quality, boutique buildings in key

No real estate to purchase

locations of Melbourne

No lettings to manage

Two offices and one reception included

Storage space under OA

A rare opportunity of scale and superior quality

All inspections by appointment only

All inspections by appointment only

REF // M R C 0 0 7 1 9 4

REF // M R C 0 0 7 1 9 8

TIM CROOKS

TIM CROOKS

D I R E C TO R

D I R E C TO R

+61 417 544 562

+61 417 544 562

tim@resortbrokers.com.au

tim@resortbrokers.com.au


35

What’s Cool

What’s Cool In The Accommodation Industry From luxury brands in bed with high-end hotels, to cryptic ways to pay for your vacation, and new methods to measure your sustainability, Director of New Developments and Hotels Tim Crooks looks at the latest trends in the industry.

Tim Crooks m: 0417 544 562 e: tim@resortbrokers.com.au

Luxury Collaborations Luxury brands and hotels make ideal bed fellows. Just ask Ovolo Hotels whose Inchcolm Brisbane has launched Australia’s most indulgent hotel package at $49,999 per night for 40 guests. The package includes a Grey Goose Vodka martini tower and 5-hour beverage package, followed by an exquisite 3-course dinner personally created by renowned chef Ian Curley or Masterchef winner Diana Chan, all to the sounds of a live jazz band or DJ. This exclusive package includes an overnight stay in rooms which have been styled to reflect glitz and glamour. www.ovolohotels.com

Climate Calories You’ve heard of Climate Change now feast your eyes on Climate Calories. The progressive team behind Crystalbrook Collection has taken sustainability to the next level with menu items at its 14 restaurants and bars across the group being labelled with Climate Calories which will measure the environmental impact of its food and drinks. The idea is to demonstrate whether ingredients have been locally sourced, minimise waste, feature ethical meats, supplied in eco-friendly packaging, and are culturally considered. www.crystalbrookcollection.com

®

Cryptocurrency Holidays Despite the on-again/offagain frenzy surrounding crypto, several hotel players are adopting it with gusto. The Kessler Collection has made history as the first US luxury hotel group to accept cryptocurrency as a form of payment, and the first in the world to partner with BitPay, the world’s largest provider of Bitcoin and cryptocurrency payment services. At the same time, boutique hotel group Pavilions Hotels & Resorts is accepting direct bookings via cryptocurrency with a payment link which is valid for 90 minutes. www.pavilionshotels.com


G IN M N O O C SO

MANAGEMENT RIGHTS 147 APARTMENTS

21 STOREY

6KM FROM CBD

Rivello

Hamilton, QLD

REF // O T P 0 0 7 1 5 6

‘Rivello’ – Off-The-Plan, riverfront, ‘business only’ Management Rights Brookfield Residential Properties’ latest offering, the $149M ‘Rivello’, will take a commanding riverfront position in the heart of Hamilton, one of Brisbane’s most desired inner city suburbs. With 50 metres of absolute river frontage, the 21-storey building will offer residents expansive river and city views, along with exceptional lifestyle and amenity. Located six kilometres from the CBD with easy access to the CityCat, motorways, employment hubs and Brisbane Airport, ‘Rivello’ forms part of the greater Northshore Hamilton urban renewal project. Exclusive resort-style sanctuaries include an infinity-edge pool boasting views across the Brisbane River to the CBD, a private function room with kitchen and bar, a residents’ lounge, wine cellar, boardroom, outdoor gardens and barbecue areas. Comprising a total of 147 contemporary apartments, the development will offer a mix of one, two and three-bedroom apartments, along with luxurious penthouses. It is currently under construction by Tomkins Commercial & Industrial Builders, who bring their enviable track record of completing major projects on time, on budget and to the highest quality. Completion is anticipated for late 2023. 147 apartments over 21 storeys Rare large, ‘business only’, off-the-plan MR opportunity Roof-top pool, private function rooms, outdoor gardens, BBQ areas Under construction and due to be delivered in late 2023 Absolute riverfront location, just 6 kilometres from the Brisbane CBD Anticipated investor profile of 50%+ Apartments are 98% sold Body Corporate Salary of $142,500 p.a.

MR Price Guide $1.7M – $1.8M (EX. GST) Expressions of Interest Closes 5pm AEST Friday 12th August

ALEX COOK

TIM CROOKS

D I R E C TO R

D I R E C TO R

+61 467 600 610

+61 417 544 562

alex@resortbrokers.com.au

tim@resortbrokers.com.au


37

Regular Feature

ARAMA celebrates its 30th Alex Cook_Director

Anniversary

Thirty years ago, a group of about 70 concerned stakeholders – from lawyers and developers to financiers and accommodation operators – gathered at Billy’s Beach House in Surfers Paradise with a common objective in mind: to put an end to proposed changes to Queensland Law that would have destroyed the Management Rights’ industry in its infancy. The outcome was the establishment of a non-forprofit organisation intent on stopping unfair laws that hindered the security and development of the industry of which we are so proud today. Because of their actions and contributions, positive relations with government were established, and the robust laws that now govern and protect Management Rights began to take shape and flourish. QRAMA, entrusting itself with serving its members and lobbying government, was incorporated as an association on 20 May, 1992. Although fellow accommodation managers had been supporting each other since long before, this date is looked upon as ARAMA’s birthday (N.B. QRAMA became ARAMA in 2007 to start supporting national interests). Fast forward three decades, and ARAMA has just celebrated a fantastic milestone: it’s 30th birthday. Tipping its hat to its early days, Surfers Paradise was selected as the ideal location for festivities. On 20 May, 2022 (30 years to the day), hundreds of well-known

faces from the Management Rights’ sector descended on the newly-refurbished Islander Resort for an evening of wining and dining, reminiscing and regaling. And it’s safe to say a wonderful night was had by all. Key speakers on the night were ARAMA’s very own Trevor Rawnsley, who passed the mic to two life members and indisputable legends of the industry John Punch and Barry Turner. Both shared war stories from the many times they have had to step up and defend the Management Rights’ industry over the years, against either those who simply don’t understand it or those who seek to benefit from its demise. A new life membership was deservedly awarded to Mike O’Farrell, an operator whose career in the industry spans four decades. He is, in fact, the only person who has been a paying member since ARAMA’s inception (and has attended almost every event with a beer in hand since). Despite Mike’s ongoing personal contributions to ARAMA, he continues to pay his membership fee year-on-year. Like every operator should, he understands that it’s a small price to pay to defend the industry we know and love.

Never has an ARAMA membership been more valuable, and never has there been a better time to join.

If you are not already an ARAMA member and would like to learn more, please make contact with them on the details below. 1300 27 26 27 | NATIONAL@ARAMA.COM.AU resortbrokers.com.au


38

Success Stories

FROM REFUGEE TO RUBBISH ROYALTY TO

Motel Maven & Caravan Park Queen

Here at ResortBrokers, we love hearing about how the lives of the people in our network have changed for the better with a move into, or within, the accommodation industry. These are the stories of those who decided to make a positive move.

BUSINESS 1: JOLLY KNIGHT MOTEL, CASULA, NSW LE HO

resortbrokers.com.au

BUSINESS 2: BADGEE CARAVAN PARK, SUSSEX INLET, NSW


39

Vietnamese refugee Le Ho arrived with her family in Australia on a fishing boat when she was just 18 days old. After building a $10 million garbage empire, she has made the leap into commercial property with the purchase of the $5.885 million of the Jolly Knight Motel followed soon after by the Badgee Caravan Park. “About 18 months ago I came across a ResortBrokers’ listing for the 1960s-style Jolly Knight Motel and I fell in love with the land size,” Ms Ho says. “After speaking with ResortBrokers, I quickly realised if I purchased the motel, I would be running a business while making a capital gain on the land.

“Motels and hotels never crossed my mind until I met ResortBrokers who shared their incredible insights and knowledge. The motel space will only get a lot busier. I intend to spend $1.5$1.6 million to transform this motel with an industrial chic look.” Ms Ho’s latest business venture is a far cry from her early years when the fishing boat on which her family was travelling broke down and was captured by a pirate ship. The family was sent to a Thai refugee camp before arriving in Australia in 1981. Now 42, at the age of 21 she opened her first business selling bridal shoes and wedding gowns but closed that in 2010 with the surge of online shopping. She went on to take over Sydney-based waste management company Capital City Waste Services – a business which was losing $20,000 a month – for $50,000. Working from the boot of her car in the first year, her hard work paid off and in her first five years her business turned over $10 million.

Ms Ho stepped away from that business to “retire” and take care of her ageing parents and has now decided to venture into the motel industry after investing in residential, retail, office and industrial space.

“With Australia beginning to recover and rebuild after COVID, we are starting to see travellers venturing out of the CBDs and explore regional Australia and the motel space will just get busier,” she says. “Now that I am ‘retired’ the acquisition of motels and caravan parks have become of real interest to me. I am definitely keen to continue investing strongly in this area. “Previously my strategy has been about a business making a profit and investing that in real estate. But in the motel space you can invest in real estate while running a business and enjoy the capital gain on the property.”

“It never leaves my mind that my parents have gone through so much adversity and struggle to come to Australia which has so much opportunity and platform to succeed.” “To be successful you’ve got to use adversity to be the best you can be. There are so many other people in the world that are far less fortunate,” Ms Ho says. “Working with ResortBrokers it is not just a transaction, you become part of the family and you grow with them. I feel for the next five years I can grow my commercial property portfolio quite quickly working with ResortBrokers. “I’d like to be in a position to one day create a big asset to house lower income earners and refugees and migrants coming into Australia and that will be my legacy.” END

resortbrokers.com.au


FREEHOLD MOTEL 28 ROOMS

1.34 HECTARES

89% OCCUPANCY

OWNER’S RESIDENCE 3 BED 1 BATH

Atherton Motel Atherton, QLD

REF // F H 0 0 7 2 4 2

High net profit + tremendous growth opportunities Widely regarded as being the pre-eminent accommodation provider on the Atherton Tablelands, the Atherton Motel embarked upon an expansion, adding a further 10 fully-self-contained luxury apartments in late 2019/20. This has increased the accomodation offering to 28 rooms, which the high occupancy has supported. The current operator has placed a particular emphasis on constantly refurbishing the initial 18 rooms. This also extends to the current upgrade to the conference facility on site. In a market that is struggling with an under-supply in quality accommodation offerings, the Atherton Motel currently sits at close to 90 per cent occupancy for the 2021/22 financial year. Situated on 1.34 hectares, there is still plenty of available land to extend with a further 10-15 rooms to cater for the burgeoning corporate and traveller market. With developments such as the current $75m Atherton Hospital multi-stage redevelopment in full swing, the construction of the $373m Kaban Green Wind Farm currently underway, and the $1b+ Chalumbin Wind Farm proposals aleady submitted to the Qld Government, the Atherton Tablelands is an area that looks set to grow exponentially. Extremely large, growing net profit of $815k Occupancy for FY21/22 currently at 89% $765k in guaranteed future bookings for remainder of 2022 Plenty of land available for further expansion Conference room refurbishment close to completion Reception & cleaning staff willing to continue employment Tightly held by same family entity for 20 years

Net Profit $815,107 Turnover $1,216,624 Total Price $7,000,000

SHANE CROGHAN BROKER +61 418 451 006 shanec@resortbrokers.com.au


C O S M O IN O G N

41

HOTEL LEASEHOLD 83 ROOMS

35 YEARS ON LEASE

Quest Collingwood Collingwood, VIC

Incredible new Quest greenfield site, Quest Collingwood The Quest Collingwood business offers a unique opportunity to become associated with the Quest brand, one of the most successful franchise systems in Australia. This business is well positioned in Collingwood, which is three kilometres north-east of the Melbourne CBD. Quest Collingwood offers the prospective purchaser the leasehold interest of 83 serviced apartments in a mixed-use commercial tenancy building comprising studio, one, two and three-bedroom apartments. The property will also feature: 28 car spaces Reception area Business lounge Conference facilities Gymnasium facilities Housekeeping store, as well as linen and other storage areas This is an exciting new greenfield site for Quest and the business is set to open in March 2023, giving the new franchise business owner a prime location, great opportunity and exciting new investment in Quest Collingwood. Brand new build Part of the highly reputable Quest brand Centrally located in the thriving suburb of Collingwood Close proximity to the city First-class facilities such as business lounge, conference and gymnasium

Price $1,826,000.00 + GST, plus the cost of the Essential Business items.

JACQUELINE FEATHERBY BROKER +61 424 497 056 jacqueline@resortbrokers.com.au


42

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44

On The Market

What the end of financial year means for the industry

Words_Trudy Crooks, Managing Director, ResortBrokers

“Hard times create strong men, strong men create good times, good times create weak men, and weak men create hard times.” - G. Michael Hopf, USA Today Bestselling Author

Another financial year is over, providing a pertinent time to reflect on the state of our industry. Here at ResortBrokers, we’ve experienced our best, but busiest year. At the time of writing this column, we are due to settle 303 properties, which represents a 34 per cent year-on-year rise of ink drying on deals. This is cause for celebration as it’s our best year of settlements in our 37 years of business. However, do not think this means deals have been easy. There has been, and will continue to be, challenges around the country. As this edition of Informer goes to print, we are facing a 0.5 per cent interest rate hike, the largest in more than 20 years. You would expect this to have a knock-on effect on buyer confidence, however that is yet to be seen. Unlike many other industries, the returns in our sector, especially Management Rights and leaseholds, sit at between 14 – 30 per cent, unleveraged. This has meant that the demand is still strong to acquire new businesses. Returns at this level provide a lot of protection. Saying that, a large number of our purchasers are attracted not just to the great returns, but the freedom and autonomy that buying an accommodation industry business affords them. resortbrokers.com.au

Wanderers Holiday Village_Lucinda, QLD This hotly-contested EOI was sold for $2.75m to the Hampshire Property Group which specialises in independent living communities

Aquarius Resort_Merimbula, NSW A great example of our company conjunction culture with our Sunshine Coast team working with our northern NSW team to achieve $3.446m


45

This won’t change, in fact we track our enquiry all around Australia and it appears the appetite to relocate and be your own boss is at all-time high. This is reflected and repeated by industry experts we have spoken with at length in this edition of Informer about the trend of “heading west” and capitalising on the untapped gold which sits in the regions.

However, our recommendation is if you are wanting to sell and not sure when is the most ideal time, the time to go to market is now. The Management Rights’ industry has definitely witnessed a marked shift with Body Corporates enforcing their authority to ensure the incoming operator is not only financially viable but understands the role and expectations. This, along with banks conducting more due diligence than ever before, means deals are taking longer than we have ever experienced. This is why we are spending more time than ever ensuring incoming purchasers are undergoing suitable training and utilising industry experts to provide the best advice. It is in the interest of all stakeholders to ensure the easiest transitions and the most successful new working relationships are formed and cemented. END

We recommend the following hints and tips for vendors going to market: Port Denison Motor Inn_Bowen, QLD A deal reflecting a new trend of motels being converted for other uses, bought by publicly-listed Eureka Holdings for $5.1m

Oceanside Motel_Hawkes Nest, NSW Another incredibly successful EOI with a very quick deal within 60 days, sold to experienced operators Frank Novella and Roslyn Mcerlane for $4.4m

1.

Have your financial information prepared by industry expert accountants

2.

Most purchasers and banks want to see three years’ trading figures minimum – work with your agent to have this prepared

3.

Everyone has been impacted in one way or the other by COVID - take the time to show how this has affected your business

4.

Ensure your lease or agreements are topped up to make your business the most appealing it can be to potential purchasers

resortbrokers.com.au


LEASEHOLD MOTEL 25 ROOMS

68% OCCUPANCY

OWNER’S RESIDENCE 3 BED 2 BATH

Biloela Palms Motor Inn Biloela, QLD

REF // L H 0 0 7 1 8 0

This is your chance to secure the leasehold of an outstanding 25-room motel in Biloela with room to grow The town of Biloela is a thriving Central Queensland mining and agricultural hub, and is home to a host of ancillary businesses which support these industries. Biloela Palms Motor Inn reported outstanding 68 per cent occupancy for the 2020/21 FY. The current vendor maintains a consistent $140 per night tariff, however we think there is a huge opportunity to increase the tariff by $5 to $8 per night. This would substantially increase the net profit under new ownership. The motel is approximately 21 years old with a swimming pool at the rear of the property, ample undercover parking and free Wi-Fi. The spacious three-bedroom manager’s residence is built over two levels. The restaurant space is ideally suited for small meetings and conferences with 30 seats indoors and a further 20 seats in the alfresco area, which would make an ideal breakout area. This motel was leased for 19 years, and most recently was run under management, after the vendor took the property back. This business needs a strong owner-operator to drive the numbers and reap the benefits of this great opportunity. Thriving central QLD hub Opportunity to raise tarriff Spacious manager’s residence Swimming pool Outstanding occupancy

Net Profit $248,000 Price $599,000

IAN CROOKS

NATHAN BENJAMIN

CHAIRMAN

BROKER

+61 411 171 648

+61 459 955 649

ian@resortbrokers.com.au

nathanb@resortbrokers.com.au


MOTEL FREEHOLD 10 ROOMS

2,132 SQM

OWNER’S RESIDENCE 2 BED 1 BATH

Injune Haven Motel Injune, QLD

Looking for a tree change lifestyle with your own income? ResortBrokers exclusively presents this modern 10-room, boutique style Freehold Going Concern motel with upside. For less than the cost of most houses, you could be in control of your own destiny. Demonstrating a 15 per cent Return on Investment, solid tariffs, and room to improve occupancy levels, the Injune Haven Motel should be high on your priority list. Queensland’s iconic Carnarvon Gorge is only 178 kilometres away and forms part of National Parks’ drive tourism, in the region. Corporate clientele includes forestry workers (within the local cypress pine industry), National Parks’ rangers, road and infrastructure workers, government-based school and hospital employees and contractors, and many varied workers connected to the nearby coal seam gas fields and the surrounding beef and agriculture industry. As a result, the motel is frequently visited by a broad range of corporate and leisure travellers with many repeat guests. With room for expansion, plans have been drawn up to develop an additional seven units on-site, taking the complete offering to 17 rooms and making it an even more profitable enterprise. Get in quick and take advantage of the rapidly approaching tourist season. Modern, boutique motel constructed in 2008 Consistent net profit through pandemic Easily operated by one person or a couple Potential to expand with spare land on-site for a further seven units (or other development) Two-bedroom manager’s residence attached to reception Property inspections are by appointment only

Net Profit $120,315 Turnover $199,637 Total Price $795,000

JASON VOGLER BROKER +61 427 431 213 jasonv@resortbrokers.com.au

REF // F H 0 0 7 2 1 8


FREEHOLD GOING CONCERN 24 ROOMS OWNER’S RESIDENCE 1 BED 1 BATH

Goldfields Hotel/Motel Tennant Creek, NT

REF // F H 0 0 7 2 5 2

Your central Australia tree change awaits Rare Freehold and business Outback pub. The Goldfields Hotel Motel, better known by the locals as ‘Goldies’, is perfectly positioned right in the centre of town on the main highway. This is genuine Outback Australia: Tennant Creek and the Barkly Tablelands, known for its million-acre cattle stations, gold mining heritage, iconic rock formations and Aboriginal culture. The hotel features include front sports bar, 10 gaming machines and keno, dining room with bar, drive through bottle shop operating under the Bottle O banner, and accommodation. Guest accommodation comprises 24 motel rooms, 12 upstairs and 12 downstairs. All units are equipped with a microwave, toaster, kettle, shower, free toiletries in the private bathroom, a desk, and secure parking. There are also four rooms for staff quarters on-site. The well-stocked bottleshop is currently trading 18 hours a week from Monday to Saturday from 4pm - 7pm. While the liquor licence allows for more extended hours, the pub is currently trading from 12pm - 4pm, six days per week. Tennant Creek is a major service town for outback NT Freehold and business Pub in Central Australia 10 gaming machines, sold unencumbered 24 motel rooms with secure parking Suit owner operator or under management Experienced staff in place to assist with transition Drive thru bottleshop opened 18 hrs per week

Net Profit $557,936 Turnover $3,144,200 Total Price $3,800,000 + SAV

KELLI CROUCH BROKER +61 410 441 750 kelli@resortbrokers.com.au


MANAGEMENT RIGHTS 25 ROOMS

24 LETTING

10 YEARS OWNER’S RESIDENCE 3 BED 3 BATH

Pottsville Beach Motel Pottsville, NSW Beachside family residence and consistent performing business Pottsville Beach Motel is a unique lifestyle business opportunity situated only 150 metres from the beach. Rarely will you find manager’s residences of this calibre. Tastefully renovated, it offers three bedrooms, three bathrooms, two living spaces and a double car garage. There is a granny flat and a large fenced backyard with kids’ playground, making it the ideal place in which to raise a family. This immaculately presented motel-style complex is comprised of a total of 25 units, 24 of which are in the holiday letting pool driving consistent income. Having been a motel in a previous life, it was converted to a strata titled complex some time ago and now is a thriving short stay business. There is huge opportunity for incoming operators to take it to the next level by riding the local tourism boom which has seen increased occupancy and room tariffs. The business is set up to be smoothly run by a couple and with no set office hours there is plenty of time to enjoy the Pottsville beach lifestyle. Pottsville Beach Motel is a simply stunning business in great shape and one of the best kept secrets you will find on the northern New South Wales coast. Don’t miss out. Topped up 10-year agreements Motel-style rooms and easy-to-manage facilities Large separate office reception area on title Situated 150m from beach No set hours means flexibility around your working conditions No owner occupiers Solid net of $235,000+ with loads of upside in occupancy and tariffs Renovated family residence 3-bed, 3-bath with granny flat, office and large fenced yard with playground Consistent performing holiday business with repeat guests driven by local tourism

Net Profit $235,000+ Price $2,190,000

TODD WARNER BROKER +61 438 170 763 todc@resortbrokers.com.au

REF // M R 0 0 7 2 2 8


MANAGEMENT RIGHTS 55 APARTMENTS 15 LETTING 20 YEARS PROSPECTIVE OWNER’S RESIDENCE 3 BED 2 BATH 2 CAR

Fulton Gardens Townsville, QLD

REF // M R 0 0 7 2 6 0

Luxury lifestyle living in prime location 100 metres from the beach Situated in the blue-chip suburb of North Ward, Fulton Gardens is the perfect place for the couple wanting to stress less and enjoy an easily managed secure complex. The 55-apartment complex with a 20-year lease is perfectly situated close to The Strand and ocean, cafés, restaurants, specialty shops and only five minutes from the CBD, this property has everything at its fingertips. It comes with a solid net profit and while the agreement requires the complex managers to reside on-site, there is the option to not take the manager’s residence and purchase a smaller apartment. There is currently a part-time cleaner working 20 hours per week so there is the opportunity to increase your salary or enjoy all that living in North Ward offers. The property is extremely well presented with a supportive Body Corporate and systems and procedures in place established by the on-site managers to really maximise that lifestyle choice. The property is packed with features including inground pool, air-conditioned gym, gated access, secure parking and beautifully maintained garden and barbecue area. If you are looking for a lifestyle change that has a steady income, Fulton Gardens is your next stop. Located just 100 metres from the ocean and The Strand Blue chip suburb 20 years remaining on agreements 15 apartments in letting pool Easliy managed complex block with systems in place for smooth transition Semi-retirement lifestyle opportunity Supportive Body Corporate On-site living options

Net Profit $148,500 Real Estate Price $449,000 (not current owner’s residence) Total Price $1,043,000

DES FAGG

GLEN CUMMINS

BROKER

BROKER

+61 427 849 119

+61 427 215 863

des@resortbrokers.com.au

glen@resortbrokers.com.au


MANAGEMENT RIGHTS 45 UNITS

17 LETTING

21 YEARS OWNER’S RESIDENCE 3 BED 2 BATH

Stunning Redcliffe MR Opportunity

Modern permanent lifestyle business with easy caretaking duties and magnificent waterfront manager’s residence This truly is a fantastic lifestyle Management Rights’ opportunity allowing great flexibility for the incoming purchaser, with no requirement to live on-site or own a lot in the agreements. However, there is a magnificent ground floor waterfront manager’s residence which can be purchased additionally. This opportunity comprises two small complexes located only minutes apart, totalling 45 units with 15 in the letting pool and two external rentals. Each complex has low maintenance common areas allowing for more time to relax and enjoy this wonderful lifestyle location. Due to its minimal caretaking workload, this opportunity could very easily be managed by a sole operator, couple or semi-retiree. The current managers are ready to retire and relocate closer to family. Don’t miss out on this incredible lifestyle opportunity, properties like this are genuinely rare to find. No office hours - No requirement to reside onsite or own a lot Option to purchase 3 bedroom Manager’s Residence - for an additional $810,000 on top of a reduced business price $315,000, if bought together Workload easily managed by one person Suit first time buyer or semi-retired person Very manageable caretaking duties Perfect add-on for local operator or lifestyle buyer who wants to live on site Long agreements - recently topped up

Net Profit $89,371 Price $450,000

JEFF KEAST BROKER +61 414 669 007 jeff@resortbrokers.com.au

REF // M R 0 0 7 2 5 3


MANAGEMENT RIGHTS 113 UNITS

86 LETTING

21 YEARS MANAGER’S RESIDENCE 3 BED 2 BATH

Brisbane Northside MR Opportunity

REF // M R 0 0 7 2 5 0

High netting MR with rare free-standing manager’s residence This outstanding and well-established Management Rights’ opportunity consists of two complexes located only minutes apart. Both are low maintenance properties with no pools or barbecue areas and easily managed gardens make this a caretaker’s dream. Producing a solid income with a significant portion coming from the Body Corporate salary, this business provides an excellent base to work from and great stability for the incoming buyer. This could be easily managed by a two-person team due to the easy-care nature of both buildings. Solid Performing Permanent - $329,238 Net Profit 113 townhouses - 86 in letting pool Good BC salary of $158,880 annual CPI increases No office hours + very manageable caretaking duties - No pool, no bbq areas Lengthy agreements - 21 & 20 years remaining Large free-standing manager’s residence, modern & well presented Great location - close proximity to North Lakes retail precinct - Ikea & Costco Supportive Body Corporate committee Option to purchase a second manager’s unit if desired

Net Profit $329,238 combined Business Price $1,909,580 Total Price $2,419,580

JEFF KEAST BROKER +61 414 669 007 jeff@resortbrokers.com.au


10% DISCOUNT FOR INFORMER READERS

Bali is Back! Discover a private Balinese holiday haven where 5-star hotel-style luxury is only the beginning. From the moment you’re met by a personal driver at the airport, you’ll experience the ultimate Balinese getaway. Recently refurbished, Villa Sandari is thoughtfully designed and equipped to provide all the creature comforts in impeccable style. Traditional Balinese design is paired with modern features including poolside pavilions and lush tropical gardens along with functionality such as security, airconditioning, gas BBQ and personal electronic safes.

The villa consists of three luxury king ensuited bedrooms, a private pool and modern kitchen. It is fully staffed with a full time house attendant. Though tucked away in a private luxury villa enclave, Villa Sandari sits at the heart of the vibrant LegianSeminyak leisure and lifestyle precinct. The nearby ocean sands are lined with inviting beach bars and restaurants where you can watch the sunset from one of Indonesia’s most iconic locations. Book today! US$270 per day for 2 bedroom, US$320 per day for 3 bedroom (minimum stay 5 days).

Contact Ian Crooks on 0411 171 648 or ian@resortbrokers.com.au to book today.

SANDARIVILLA.COM


MANAGEMENT RIGHTS 119 ROOMS

18 LETTING

OWNER’S RESIDENCE 3 BED 2 BATH

Spinnaker Apartments Main Beach, QLD

REF // M R 0 0 7 2 3 4

High end complex with a large BC salary This jewel in the crown is located in one of the most sought after suburbs on the Gold Coast. Only a hop, skip and jump to one of the best beaches on the Gold Coast Spinnaker Apartments is an actual lifestyle permanent complex with a substantial BC salary of over $252,000; this represents 80% of the Net Profit. Main Beach is poised to benefit from the Gold Coast’s growth with its population set to increase by 2.8 per cent per annum over the next 10 years - one of the fastest growth rates in Australia. A large, fully renovated three-bedroom two-bathroom apartment, with an attached and on-title office with so much storage, will accommodate all of your requirements. If you are looking to upgrade, or are considering selling to buy, now is the time as complexes like this rarely come around. Strong BC Salary of over $252,000. Large renovated 3 bedroom, 2 bathroom apartment Sought after location Residential only complex Massive room for growth Office on Title

Net Profit $317,219 Price $2,995,000

PAUL MUELLER BROKER +61 439 255 507 paul@resortbrokers.com.au


MOTEL FREEHOLD 9 ROOMS

1,436 S Q M

63.2% OCCUPANCY

The Boddington Motel Boddington, WA

Boddington hosts the largest Gold Mine in Australia The Boddington Motel is an easy-to-manage, nine-room motel situated just over an hour from the outskirts of Perth, in a thriving town with two large, long-term mining operations in close proximity. This outstanding business is a golden opportunity for a husband and wife team to escape the rut of the city, and do what the current owners did eight years ago - get a foot into the accommodation industry and run their own lucrative business. By owning and running this high demand accommodation business, you will generate a healthy income from the nine rooms while managing the property for approximately 20 - 30 hours a week and enjoying the country lifestyle. The motel is only one hour (less than 100 kilometres) away from both Perth and Mandurah. There is also one very loyal employee of four years, who provides support during the busy period or when the managers need to travel for appointments. The motel boasts consistent, repeat business and clientele from the workers associated with the nearby mining operations, and travellers seeking a break from the Albany to Perth commute. Boddington also hosts a popular rodeo in November each year, with the motel booking out months in advance over this period. Limited competition within Boddington Strong repeat clientele with corporate guests Predominantly refurbished rooms Opportunity to expand with additional vacant land Secure economic location with two large mines in close proximity Easy to manage, with no restaurant and minimal owner hours

Net Profit $140,000 projected 2022 financial year Turnover $220,000 projected 2022 financial year Price $940,000 (Motel $880,000, plus, Vacant Land $60,000)

BLAIR MACDONALD BROKER +61 433 149 144 blair@resortbrokers.com.au

REF // F H 0 0 7 2 6 5


Best of the West

®

Searching for the best of the west in toone restparty and(but invest? • which enable not No. Golden Look no further. Check out some of our current listings here. another) to breach or terminate • enable one party (but not #2 No.Rule • the enable one party (but not No. Golden Golden contract another) to breach or terminate #2 Rule Must show the Gross Income another) to breach or terminate #2 Rule the contract • penalise one party (but not

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They must a guest fee can be kept from deposit money showincome the gross payment received and has paid for accommodation. as the net amount. They must Footprints canPreston be kept from deposit money Motelincome Carnarvon Beach Resort show the gross payment received and Infee a guest has paid for accommodation. any deductions, then the net amount. some cases, usually depending on show Roma, QLD the gross payment received and Preston Beach, WA a guest has paid for accommodation. any deductions, then the net amount. some cases, usually depending on way the booking was made, such any deductions, then the net amount. theIn In some cases, usually depending on the way the booking was made, such Secure the Freehold Going Concern of the Motel Opportunity to own the Management Rights of this as via way a third party, guests also pay a the the booking was located made, such No. Carnarvon Golden located in booming Roma. 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However,must all cancellation terms andand conditions cancellation terms conditions must Where ananappointment Where appointmentto toact act cancellation terms and conditions must Where an appointment to act be clear and and transparent at the time of of refers be clear transparent at the time to an agent’s commission refers to an agent’s commission Plainsman Motel Echuca be clear and transparent at the time of Quest refers to an agent’s commission booking (as part of the booking form booking part of the booking form expressed the Forbes, NSW (as Echuca, VIC inin expressed theform formofofaapercentage, percentage, booking (as part of the booking form expressed in the form of a percentage, or a term and and condition on the booking or a term condition on the booking this rate of commission must be this rate of commission must be or a term and condition on the booking this rate commission must be site), must not: one of Own web the Freehold of thethey largest and arguably Situated on theof banks ofactual the Murray and Campaspe web site), andand they must not: calculated on the actual amount of calculated on the amount of web site), and they must not: the best-presented motels in town. The Plainsman Rivers on the Northern Victoria andamount New Southof calculated on the actual rent collected, whichin inthe theLeasehold eventof of enable one party (but not thehave rent collected, which event •Motel••features enable party (but not the anone assortment of 41rooms, which Wales border, sits the awardwinning rent collected, which in the event of enable one party (but not the all been upgraded. opportunity, Quest Echuca. a cancellation, may only be part of a other) to avoid or limit their a cancellation, may other) to avoid or limit their a cancellation, mayonly onlybe bepart partof ofaa other) to avoid or limit their retained deposit. obligations under the contract retained deposit. obligations under thethe contract retained deposit. obligations under contract

Agents may also claim any expenses relating to cancellations that Agents may also claim any Agents may alsoappointment claim any to are stipulated in the expenses relating to cancellations that expenses relating toexpenses cancellations that act. If cancellation are not are stipulated in the appointment to are stipulated in the appointment to stipulated in the appointment, act. If cancellation expenses are the not agent act. If cancellation expenses are not cannot claim them, and, if a cancellation stipulated in the appointment, the agent stipulated in the appointment, the agent cannot claim them, if a cancellation fee is retained fromand, a guest’s deposit, this cannot claim them, and, if a cancellation fee is be retained from aowner. guest’s deposit, this must paid to the fee is retained from a guest’s deposit, this must An be paid to the owner. exception to this rule would be must be paid to the owner. An exception to this rule would whereAn a booking administration fee be has exception to this rule of would be Bompasaof Beachport and Bonnnies Beachport where booking administration fee has been charged to the guest in excess of Beachport, SA where a booking administration fee hasthe been charged to the guest inisexcess of the accommodation costs and not payable been charged to the guest in excess of the accommodation costs and is not payable Purchase the Freehold, land,and buildings andpayable to the owner. accommodation costs is not businesses of Bompas of Beachport Café and to the owner. to theAt owner. Accommodation and of Bonnies Beachport luxury the end eachofmonth, the agent At the of each month, the agent setend in a quaint beachside town. isapartments, required provide account their At theto end of eachan month, theto agent is required to provide an account to their is required provide an account to their clients thattoclearly shows each amount clients that clearly shows each amount clients that clearly shows each amount the agent has received and exactly how the agent has received and exactly how agent has received and exactly how itthe was paid out. A client should be able it was paid out. A client should be able toto it was paidfrom out. A client shouldaccount be able to ascertain this monthly ascertain from this monthly account ififa a ascertain from this monthly account if aa deposit was received from a guest for deposit was received from a guest for a deposit was received from a guest for athe booking that was cancelled and how booking that was cancelled and how the bookingwas thatdistributed was cancelled the deposit (i.e.and thehow amounts deposit was distributed (i.e. the amounts deposit was distributed (i.e. the amounts returned to the theguest, guest,claimed claimedbybythe the returned Biolela Palms Motor Inn claimed by the returned to the guest, agent, and paid paidto tothe theowner). owner). agent, Biloela, QLD agent, and paid to the owner).

Management ManagementRights Law Specialists Australia Wide Austral

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Contact us us today today Contact Contact us today today Contact today Contact us to find out how we can can assist assist you; you; to find out how we to find out we can assist you; to find out how we can assist you; to we6666 can assist you; P:find +61out (0)7how 5552 6666 P: +61 (0)7 5552 P: +61 +61 (0)7 P: +61 (0)7 5552 6666 P: 5552 6666 M: +61(0)7 (0)417 6206666 516 M: +61 (0)417 620 516 M: +61 (0)417 620 516 M: +61 (0)417 620 516 E: +61 cmyers@smh.net.au M: (0)417 620 516 E: cmyers@smh.net.au E: cmyers@smh.net.au E: cmyers@smh.net.au W:cmyers@smh.net.au smhmanagementrightslawyers.net.au E: W: smhmanagementrightslawyers.net.au W: smhmanagementrightslawyers.net.au W: smhmanagementrightslawyers.net.au smhmanagementrightslawyers.net.au W:

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Analyst Feature

What the Federal election outcome means for the industry ResortBrokers’ in-house property economist Josh Mangleson examines the current state of the industry

While roofs over heads proved to be a key battleground in the recent federal election, policies and promises were all delivered in the context of residential housing markets. And rightly so, given the challenging issues of both availability and the cost of housing across the nation. But what are the outcomes of this shift in the political landscape for commercially managed accommodation businesses across the country? In short, there are no direct policies or promises from Australia’s new government that will immediately benefit or disadvantage accommodation businesses. To be fair, nor were there any under the Morrison government’s pre-election pledges. However, there are broader economic challenges the Albanese government will face in the coming months which may impact tourism and hospitality businesses nationally. Beyond housing, the other great challenge in this election proved to be the spiralling cost of living. This will not disappear overnight, and certainly possesses the potential to impact accommodation businesses. Cost of living is determined by a range of factors, however a simple measure of its overall movement is to compare inflation - measured by the Consumer Price Index (CPI) - against wage growth (measured by the Wage Price Index). Most recently, wages’ growth was more than doubly outpaced by inflation, which has resulted in real wages declining. These are two of the biggest economic challenges the Albanese government faces, and their outcomes will have implications for managed accommodation businesses nationally A major component of recent CPI increases impacting cost of living is automotive fuel, which rose 11 per cent in the 12 months to the March quarter 2022 (more than twice the rate of the index as a whole). While this was measured before the temporary excise cut introduced by the Morrison government, fuel costs have continued to rise steadily since. For accommodation businesses, this produces a demand side impact of reducing real disposable household incomes, in turn decreasing the amount available to spend on things such as holiday accommodation. This has the potential to impact accommodation businesses, particularly those

associated with long travel distances, where increased spend on fuel is required. For example, consider the cost of a 4,000km round trip from Brisbane to Melbourne. A rise in the fuel price by just $0.35/L (keeping in mind the temporary excise cut is $0.221L on its own) would increase the cost of the journey by more than $150 (assuming national average fuel consumption of 11.1L/100km). And larger families with less efficient vehicles could face even greater cost increases. Consumers may be faced with the choice of either travelling fewer distances and holidaying closer to home or foregoing a night’s stay. This presents a particularly interesting conundrum given, as this edition of Informer explores, that Australians are finally embracing more remote regions. This presents a particularly interesting conundrum given, as this edition of Informer explores, that Australians are finally embracing more remote regions. An incredibly tight labour market is also present in Australia with a record number of over 300,000 job vacancies for April 2022, many of which were in the accommodation and tourism sector. And this was despite the Morrison government having delivered a 48-year low in unemployment by the end of its tenure, suggesting a structural mismatch in the labour market. This may be partially resolved by normalising immigration, an area in which Labor has yet to reveal a clear policy. However, they have acknowledged this issue and signalled their intent to focus on resolving it. A lack of suitable employees the accommodation and tourism sector faces may mean paying higher wages for temporary staff, putting pressure on the bottom lines of accommodation businesses. These are two of the biggest economic challenges the Albanese government faces, and their outcomes will have implications for managed accommodation businesses nationally. How Labor seeks to rein in inflation, while encouraging wages growth to balance the cost of living, along with how they approach a mismatch of available jobs to growing and skilling the labour market, will be an early test of this government’s economic credentials. END

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Appointments

New Kids On The Block

BROKER, SUNSHINE COAST & FRASER COAST, QLD

DAVID FAIERS

Our national team has been bolstered by the addition of two new brokers who join ResortBrokers with an outstanding skill set from diverse backgrounds. Welcome to David Faiers, based in Queensland, and Debbie Cooper, who will be covering southern New South Wales and Northern Victoria.

“As a previous holiday park owner, with a 25-year career in sales and business ownership across a range of industries, my passion lies firmly in the tourism and hospitality sector.” A former New South Welshman, David moved to Queensland in the early 90s where he worked as a senior auctioneer and manager with some of Australia’s leading motor auction houses. His many career roles gave him the opportunity to travel around Australia and gain a vast knowledge of the country. In 2004, he established a specialist plant and equipment valuation business based out of Brisbane working predominately for Australia’s leading financial institutions and law firms for business asset valuation and refinance purposes. resortbrokers.com.au

Three years later, David and his wife Marni purchased a BIG4 Holiday Park in northwest Queensland and worked on developing the park into what they still believe is the one of the best inland tourist parks in Australia. The park was listed and sold by ResortBrokers in February 2014. After relocating to northern New South Wales with his family, David accepted a position as Dealer Principal / General Manager with a multi-site/ multi-franchise motor dealership. Six years later he was lured back into the tourism industry taking a Park Manager contract role in Byron Bay with Reflection Holiday Parks (NSW Crown Lands Park Managers). In December 2021 and after their children “flew the nest”, David and Marni decided to relocate to the Sunshine Coast. The opportunity to work with ResortBrokers as their Sunshine Coast and Fraser Coast caravan park and motel broker was too good to resist. David loves this part of Queensland and looks forward to the opportunity of providing businesses within his region with exceptional customer service and positive buyer and seller interactions. He prides himself on meeting the needs of both sellers and buyers with a strong focus on customer service. Possessing a sharp business mind, he is able to provide all parties with the best outcomes in business sales and acquisitions. When not working, you will find David and Marni exploring many of the Sunshine Coast’s attractions and hiking, camping, motorbike riding, surfing and fishing.


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A high level competitive tennis, golf and netball player, Debbie has travelled throughout Australia, enhancing her knowledge of the country, particularly New South Wales where she has played golf on most of the beautiful Murray River based golf courses. Living, working and playing sport has given Debbie an intimate and valuable understanding of the people and the region. Debbie also managed a country hotel which allowed her an insight into the daily pressures faced by both owners and lessees.

DEBBIE COOPER BROKER SOUTHERN NEW SOUTH WALES & NORTHERN VICTORIA

“I pride myself on getting results for all parties involved, along with my reputation for never giving up and achieving a result when all seems lost.” Born and raised in the New South Wales Riverina region, Debbie started her career in policing which lasted more than a decade. Stationed in locations in Sydney and South Coast New South Wales before returning to the Riverina, provided Debbie with a great education about the region.

Her sales career includes success in residential real estate as well as agricultural and heavy construction equipment which enabled her to build strong relationships across both New South Wales and northern Victoria. Debbie was attracted to the family-owned ResortBrokers because “It is a long-term successful business with a great reputation of integrity in an exciting industry”. Renowned for “getting things done”, Debbie’s competitive nature provides her with a win/win approach to sales. Her motto: never give in mentally and work equally as hard for the vendor and purchaser to achieve the desired outcome for all. When not focusing on work, you’ll find Debbie at the easel pastel painting. END

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Events

Let's Get Social!

As industry leaders, we’re always looking to host events to help educate everyone in our network. We also attend Australia’s major conferences.

THE URBAN DEVELOPER

MAXIMUM OCCUPANCY CONFERENCE

ONLINE EVENT

SYDNEY

ResortBrokers had a busy quarter speaking at events staged by the Urban Developer with Director Alex Cook on a panel at the Urban Developer Hotel Develop vSummit in March which looked at the outlook for capital transactions this year. Managing Director Trudy Crooks was a key speaker at the Urban Developer Residential Land Lease Communities vSummit in April where she unpacked the state of the market for manufactured homes, tourism and residential parks. At the same conference, Trudy also joined a panel on alternative models for existing assets.

ResortBrokers Director Tim Crooks took our knowledge of the regional Australian market to sit on an expert panel at the Maximum Occupancy Conference in Sydney in April. Tim spoke about the positive outlook for regional tourism and accommodation operators which is expected to continue. As this edition of Informer demonstrates, there’s still plenty of heat in Australia’s regional market.

CARAVAN INDUSTRY ASSSOCIATION OF AUSTRALIA CONFERENCE

AUSTRALASIAN HOTEL INDUSTRY CONFERENCE & EXHIBITION (AHICE)

GOLD COAST

ADELAIDE

Two of our brokers – Greg James and Russell Rogers – set up camp at the Caravan Industry Association of Australia Conference on the Gold Coast in March to impart our detailed knowledge on caravan parks. Greg also sat on a panel discussing the mistakes people make through the sale process.

The AHICE Conference & Exhibition in South Australia in May provided the perfect platform for Managing Director Trudy Crooks to meet with the industry and spoke about market trends at the conference themed “The Time Is Now!”. We couldn’t agree more.

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ARAMA 30TH ANNIVERSARY CELEBRATION DINNER GOLD COAST

MOVERS & SHAKERS SUNSHINE COAST Our Sunshine Coast brokers Glenn Millar and Chenoa Daniel staged another successful Movers & Shakers lunch at the Reef Hotel Noosa on 24 May. ResortBrokers Managing Director Trudy Crooks also attended the event which is aimed at unpacking the latest and greatest happenings in the Management Rights’ industry.

ACCOMMODATION INSIGHTS WORKSHOP

QUEST FRANCHISE CONFERENCE 2022

BRISBANE

CAIRNS

Central Queensland broker Nathan Benjamin attended the Accommodation Insights Workshop held by the BWH Hotel Group at Northlakes on 31 May. Highlights of the industry workshop included talks from STR, which conducts data research on the hospitality and accommodation industry, and Horwath HTL Australia, consultants in accommodation and hospitality. Both spoke about where they see the market and how Australia will recover in a post-COVID world.

ResortBrokers Managing Director Trudy Crooks and Quest specialist broker Jacqueline Featherby will be in sunny Cairns at the Riley by Crystalbrook from 26-29 July attending the 2022 Quest Franchise Conference. The conference provides an opportunity to reconnect suppliers and business owners face-to-face.

S T’ A T H X W NE

The ResortBrokers team was on the Gold Coast on 20 May to help its valued industry colleagues at ARAMA celebrate 30 years of supporting the Management Rights’ industry. The celebration dinner, at The Islander in Surfers Paradise, was a fitting way to mark the occasion.

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Regional Spotlight

The State of Play in WA We endured one of the world’s longest border closures, racking up an eyewatering 697 days locked away from the rest of the planet. But Western Australians are also some of the most resilient people around the globe and in many ways, the isolation was business as usual. Western Australians are traditionally isolationists and are less concerned with the eastern states since we are largely self-sufficient thanks to the strong economic foundations of the mining and oil and gas industries. Life went on largely as normal for the majority of Western Australians behind the closed borders, particularly with limited mask requirements and virtually no lockdowns or restrictions. With the mining and oil and gas industries now booming due to a commodity super cycle, the economic conditions in Western Australia have been excellent, although the COVID impact has largely being felt in the tight labour market conditions.

WE’RE HIRING

NEW BROKERS WESTERN AUSTRALIA We’re looking for quick thinkers, enthusiastic negotiators, proactive performers, proven sellers, ambitious career climbers. Please send your resume with cover letter detailing your experience to the National Operations Manager, Marissa von Stieglitz. marissa@resortbrokers.com.au | 0437 198 164


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BLAIR MACDONALD BROKER, WESTERN AUSTRALIA

The closed borders have meant Western Australia has been unable to draw from eastern states’ workers which has resulted in staffing shortages across most industries. This has been particularly pronounced in the accommodation sector where difficulties in finding staff for cleaning has been acute. An immediate impact that COVID had on the hospitality accommodation sector was that the wealth spent by Western Australians on travel and tourism was focused internally within our borders. This intrastate tourism has resulted in windfall revenues for regional accommodation operators, particularly in the far-flung corners of the state which are traditionally more difficult to access. Caravanning, camping, and four-wheeldrive businesses have flourished as Western Australians explore their own state. Locations such as Broome, which has been in a long-running battle with Bali as the preferred winter destination for Western Australians, have enjoyed boom times again and remote areas such as Esperance, which is a 7.5-hour drive from Perth, and Exmouth, a 13-hour drive from the capital, have all benefited from the international and national travel restrictions. When Western Australia’s commodity sector is booming, the state performs immensely well, however when downturns occur, the state enters a mini recession which can be outside of the economic cycles of the rest of Australia. In 2014, when the mining and oil and gas construction boom ended, the residential property prices for Perth fell 17 per cent over the next five years and the commercial/industrial property sector collapsed, while in the rest of Australia the property values generally increased during this time.

Western Australia’s economy is truly boom and bust however it appears that for the foreseeable future, particularly given the sanctions against Russia (a large competing commodity/energy producer) and the voracious demand for battery minerals worldwide, the mining sector will remain in a growth phase.

5 Fab Reasons to Invest in Western Australia

WA is diverse with temperate climates in the southern regions through to desert and tropical climates in its north. Our Indian Ocean coastline boasts some of the best beaches in the world.

1.

State of the accommodation market The accommodation sector continues to perform strongly, however operators are keeping a close eye on the impact that the reopening of the borders will have for future bookings. Western Australians are keen to start travelling nationally and internationally again and the immediate impact will most likely be a decline in revenues for accommodation businesses, particularly if those businesses are heavily tourism reliant. In the Western Australian motel accommodation sector, most motels service the corporate and business market with clients such as road working crews, utility companies, and mining workers who are traditionally long stay weekday clients. The Busselton, Dunsborough and Margaret River regions will continue to benefit from Perth residents seeking an easy driving holiday just over two hours from Perth. The cooler climate, fantastic beaches, and the abundance of tourism-related activities, means that the south-west will remain the equivalent of the Gold Coast/Sunshine Coast for Perth residents, and we anticipate little decline, if any, in business revenues from properties in this region. All in all, there is some uncertainty surrounding the reopening of Western Australia to the rest of the world, however our outstanding COVID response will hopefully draw international and national tourism back to the state, while maintaining the majority of the intrastate tourism generated over the past two years. END

Properties are considerably cheaper on a relative basis than those on the eastern seaboard

2.

It is incredibly diverse with a variety of climates and localised economies

3.

The high net worth of Western Australians who are directly benefiting from the economic mining boom

4.

Its booming commodities enables WA to operate separately from the rest of Australia leaving it less exposed

5.

Regional towns typically have lower competition helping to maintain average room rates and occupancies


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Broker Profile

Broker Profile Blair Macdonald Western Australia is such a diverse and remarkable state – our sunniest capital city, Perth is a corporate powerhouse. We have ancient forests and reefs, the whitest beaches, award-winning wines, rugged desert landscapes. So many worlds for visitors to explore. What better business to be in than tourism and accommodation?

How and when did you come to work at ResortBrokers?

How do you spend your time outside of work? What’s your favourite WA spot?

I began working at ResortBrokers in 2019. I was in contact with Steve Dawson, who was the Western Australian licensee for the company, and he mentioned he was moving on and that ResortBrokers may need a Western Australian licensee to fill his role. I contacted the team and the rest is history.

Having a family with three young children means that most of my time is spent on family activities. I’m also a DIY tragic and have way too many tools that I don’t know how to use properly, so I am often working around the house or getting out for some exercise.

What do you specialise in? I cover all property types in Western Australia from motels, caravan parks, hotels, Management Rights, and resorts. As the Western Australia licensee, I need to be across all property types.

How hard has it been doing business in a locked-down WA and how did you overcome these challenges? Western Australia has had a relatively easy time during COVID aside from the limitations of visiting some regional locations and restrictions on face-to-face meetings.

What is the toughest part of your job? Due to the massive geographical size of Western Australia, the toughest part of my role is getting out to meet business owners in the far-flung regions.

What motivates you? I love talking to people about their businesses. That’s what interested me in becoming a business broker from my prior career as a property valuer. I also believe that the ResortBrokers’ sale process, along with the back-office database and national sales team, is the best opportunity for Western Australians to showcase their accommodation businesses to the rest of Australia.

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If you couldn’t work here at ResortBrokers, what would be your ideal job? I think it would be something to do with business and helping people in the way their businesses operate.

What would be your advice to anyone considering a role working with ResortBrokers in WA? The Western Australian state is massive, which also means there are massive opportunities. We have over 1300 individual accommodation businesses in our state, and a strong and healthy intrastate tourism market. With a strong mining oil and gas economy, I believe Western Australia is set to boom for the next five to seven years which will result in excellent revenues for accommodation businesses in the state.

What’s the difference between doing business in east coast Australia to the west coast? The main difference is the isolation. There are a number of businesses in various industries which exist here simply because of the isolation factor. Western Australians are self-reliant and typically aren’t looking to the eastern states for support. The immense natural resource wealth within the state provides a level of economic security that’s hard to find elsewhere. WA accommodation businesses don’t rely, for the most part, on international or interstate tourism although they are very welcome. END


Uncoated 65

Property Feature

the perfect nightcap Words_ Christine Retschlag

It epitomises eco-luxury at its most elaborate. Perched in the Byron Bay Hinterland, and burrowed within World Heritage Nightcap National Park, this is a forest fairy tale like no other. Nightcap Ridge has flourished from dairy farming land to regenerated forest punctuated with stylish accommodation which captures its mountain magic. The aim? To provide the perfect platform from which guests can escape their busy lives and recharge with an eco-luxe nature experience. Think: gorgeous

off-grid cottages with claw foot baths, indoor fires, outdoor fire pits and well-equipped kitchens. This 67-acre property boasts a purpose-built function space – The Argory - which is popular for weddings among its manicured lawns, gardens and swimming holes. Part of the Gondwana Rainforests of Australia World Heritage Area, and home to a number of threatened and endangered plant and animal species, this property is a place for lovers…and nature lovers. And the perfect nightcap to any day.


FREEHOLD MOTEL 38 ROOMS

OWNER’S RESIDENCE 3 BED 1 BATH

Motel Carnarvon Roma, QLD

REF // F H 0 0 7 1 7 8

Opportunity to secure this impressive 38 room, Freehold Going Concern in booming Roma Exclusive to ResortBrokers is the opportunity to secure the Freehold Going Concern of the Motel Carnarvon, located in Roma. With 29 self-contained apartments and nine motel style rooms, the scale of this property is impressive. The current owners of 23 years have continually improved the property, starting renovations in 1999 with just 20 standard motel rooms. The addition of 18 selfcontained apartments over a three-year period has paid dividends. As recently as 2020 and 2021, 11 of the original 20 rooms were stripped bare and renovated to create superior four-star quality apartments. High tariffs, along with growing occupancy, are creating yearly growth. New tariffs are already set for an increase in April 2023. Bottom line improvements will be massive. More than 10,000 room nights multiplied by $10 per room, per night, equals a significant upside. This property would sit well in anyone’s portfolio, from syndicates, brands or multiple family partnerships. The trajectory of growth is constant while still allowing for improvement through social media sites and online promotion. Increasing turnover and high net profit Extensive refurbishment undertaken Key contacts with huge market share 29 of 38 rooms/suites fully self-contained Currently run under management with owners doing relief management Great staff retained on above award wages Strong tariffs with yearly growth Only 5% food and beverage

Net Profit $980,331 Projected Turnover $1,719,880 Projected Total Price $8,500,000

JASON VOGLER BROKER +61 427 431 213 jasonv@resortbrokers.com.au


MANAGEMENT RIGHTS 19 TOWNHOUSES

6 LETTING

20 YEARS

Wishart Views Wishart, QLD

Pure business-only Management Rights - will be sold Situated in the highly desirable southside area of Wishart, Wishart Views represents a rare opportunity to purchase a business-only Management Rights with no requirement to live on-site, no set office hours and long term agreements. With no real estate to purchase, this business offers a robust ROI of more than 22% backed by a solid Body Corporate salary, which counts for 65% of the total net profit making this business a must to consider. This well maintained permanent townhouse complex presents as a solid business suitable for a first-time buyer looking to secure a stable low maintenance business or an experienced operator who wants to expand their portfolio. The complex has a great set up with no community gate, caretaking duties are clearly defined and very manageable, including maintaining the pool and gardens. The letting responsibilities are minimal given there are only five lots in the letting pool plus one off-site letting unit which is just down the road. It boasts easy access to the Gateway Motorway and just minutes drive to Westfield Garden City and Wishart Shopping Centre. It also falls within catchments of the highly ranked Mansfield State Primary and Citipoint Christian College. No requirement to purchase real estate or reside on-site No on-site office and no set office hours Solid Body Corporate salary - 65% of total income Long agreement terms - 20 years 22% return on investment Easy to run with manageable caretaking duties Highly sought-after location with strong rental demand Solid foundation to continue to grow into long-term business Property inspections are by appointment only

Net Profit $45,673 Price $205,528

JESSIE SHI BROKER +61 422 935 428 jessie@resortbrokers.com.au

REF // M R B 0 0 7 2 6 1


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Associate Article

Pay Later… For Property Expenses? Words_Martin Graham, Property Credit

The longer general maintenance and repairs are dragged out, the harder properties are to maintain and potentially relet in the future. In the current market, tradespeople often require weeks or sometimes months’ notice in advance, so even further delays are inevitable if repairs are stymied by cashflow issues. Ongoing works mean ongoing administration, so when time is money, this burden often falls on property managers.

So is a Buy Now, Pay Later solution feasible? Buy Now, Pay Later (BNPL) services have become so prevalent across the Australian retail space, they are no longer just appreciated by consumers, but expected. So, when it comes to funding out-of-pocket property expenses, is it possible to deliver a BNPL solution that benefits not only property owners, but property managers and tenants as well? Property investors currently spend more than $5.4 billion dollars a year on repairs and maintenance. Add in mortgage repayments, rates, Body Corporate and other holding costs, and it’s no wonder owners are often faced with unexpected financial pressures. Missing a mortgage or Body Corporate payment to cover an urgent property expense can have roll-on effects down the line. Properties are often negatively geared, so maintenance funds can come straight out of the investor’s back pocket. With an ever-changing marketplace and economy, the effect of rising interest rates may also give property owners some concerns for their cashflow.

So how does this affect Resident Letting Agents and their clients? The role of a property manager is multifaceted. For managers to help owners achieve their goals while simultaneously keeping tenants satisfied, they require repair and maintenance funds when and where they’re required. Take an everyday scenario where an air-conditioning unit breaks. Presumably the tenant is going to require immediate fixes or a replacement unit, but what if the owner simply doesn’t have the funds available on hand? The manager faces a potentially uncomfortable scenario where they’re left negotiating a reasonable timeframe in which the matter can be resolved.

resortbrokers.com.au

Using a pay later service for an income producing asset – as opposed to say, a retail purchase – makes good financial sense. With incoming rent arguably guaranteed, owners can maintain their properties now and pay back funds gradually over time. Greater finance options help to alleviate some of the pressures on property owners, prompting a trickledown effect that reaches managers too. Solving maintenance challenges wastes not only the property manager’s time, but the tenant’s as well. A streamlined financial solution means better manager/tenant relationships. Plus, it remedies the need for uncomfortable conversations regarding debt and money management between managers and their clients. It’s worth highlighting that a large portion of what makes pay later services so appealing to the average consumer is the convenience, speed and flexibility in which they’re offered. For BNPL to work effectively across property expense funding, the same standard of criteria would need to be met, if not exceeded.

Pay later for ANY property expense, really? BNPL solutions for property have primarily assisted the sales transaction side of the property life cycle, up until recently. A fresh solution that assists with ongoing maintenance and management of a property means that property owners, without the weight of financial stresses, can thrive as investors. What sort of expenses are we talking about? • • • • •

Repairs and maintenance work Smoke alarm upgrades Compliance work Body corporate fees Rates and taxes

A quick, easy and simple solution means not only are tenants happy, but property managers can get back to doing what they do best – helping investors achieve their property goals. END


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Remove limits.

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70

Associate Article

Short-term letting issues for managers Words_Amy McKee, Mahoneys

Whether a manager is entitled to let out a lot in a community title scheme (for shortterm purposes) is not always easy or simple to determine. There are a number of factors that must be taken into account including: o

the terms of the planning or development approvals, which will outline what uses are lawful and unlawful

o

the terms of the relevant planning schemes for the local government area, which can change over time

o

the local laws in any particular local government area regarding short stay accommodation

o

the terms of the letting appointments with owners and the letting authorisation with the Body Corporate (which potentially can prohibit short term letting)

o

compliance with the managed investment provisions of the Corporations Act

In any case, the class of the building is irrelevant. Under current laws, a Class 2 building and a Class 3 building can both be used for either short or long-term residential use. Further, there are inconsistencies between Queensland and other states, so each case needs to be considered on its merits. We outline the some of the rules below.

Brisbane Under previous town planning schemes, a strata title unit complex was generally considered an “apartment building”. The definitions failed to include any requirement or element of long term or permanency about it. As a result, it was previously widely accepted it was lawful to use those units or apartments for any duration of residential use, being either short or long term, serviced or otherwise. The council today will not necessarily accept this view. However, things changed with the introduction of Brisbane City Plan 2000 and changed again under Brisbane City Plan 2014. The Brisbane City Plan 2000 altered the relevant term to “multi-unit dwellings” where the definition included an element of permanency. It also introduced the concept of “Short Term Accommodation” for use of premises for short-term accommodation (typically not exceeding two weeks) for tourists and travellers - giving serviced apartments as an example. The Brisbane City Plan 2014 changed the term to “multiple dwelling” and also introduced a new definition of “short term accommodation” (three months or less). The effect of these changes is that any building approved as “multi-unit dwelling” or “multiple dwelling” is not permitted to be used for short-term accommodation without a further approval.

resortbrokers.com.au


s

Gold Coast Similar terminology and changes have also affected the Gold Coast. Previously, under the Gold Coast Planning Scheme, the use of an “apartment” did not have any reference to the length of the residential use. However, the Gold Coast City Planning Scheme was amended in 2016 to introduce a new concept of “short term letting” which created the same issues as Brisbane. As a result, an approval for an apartment alone (without any other approval for short-term letting) will not allow that apartment to be used for short-term letting.

Noosa The Noosa Plan came into effect in 2020. It also introduced a new definition for “short stay accommodation”. This introduction had similar effects as in Brisbane and Gold Coast. To determine if short-stay accommodation is permitted, it is now necessary to look at the approvals currently in place to determine what those approvals allow and see if those uses fit within the current definition of short-stay accommodation. Additionally, in February this year, a new local law was introduced requiring operators to hold an approval for “short stay letting” except for certain specified addresses which are excluded from the local law (for example the Hastings Street precinct).

0Brisbane7Q3l0d4703 7

If the property is in Greater Sydney, Ballina Shire or certain areas in Clarence Valley and Muswellbrook, short-term accommodation will be limited to 180 days a year which will be monitored via the STRA register.

0730 73 7 w w.mahoneys.com.au075 62 95

The purpose of this is to manage lawful short-term letting to reduce impacts on permanent residents and have a code of conduct for operators as well as guests. can be made free of charge until 30 y The application e r s June 2022. There are a number of conditions on approval which will include 24/7 availability, residing or having a place of businesses within 20 kilometres of premises, being able to respond within 30 minutes of a complaint and certain insurance requirements.

NSW Late last year, the NSW Government’s STRA (short-term residential accommodation) rules came into effect. Unless a lot has been approved for “tourist and visitor accommodation”, the new rules will apply – including the managers will be required to register on the NSW STRA register; make sure the property meets the new fire safety standards; abide with the Code of Conduct; and take note of the number of days that the property can be rented for short-term accommodation.

Coa st t Pa r a d e e d 42 3 0 0 2 2 9 59

9

0VarsityLake7s5Q6ld2492530 71

Additionally, unlike in Queensland where a by-law cannot directly prevent short-term accommodation, in NSW a by-law may prevent short-term letting.

Next steps for managers

Unfortunately, determining if a lot can be used for shortterm letting is never going to be clear and easy. It may require both legal and town planning advice. Managers should ensure such advice is obtained. If short-term letting is prohibited, then it is possible to make an application to the relevant council for a material change of use. This may or may not be an easy and/or costly process depending on the property involved and the relevant attitudes of the council. END

The Management Rights Lawyers

w w.mahoneys.com.au

Brisbane L 18, 167 Eagle Street Brisbane Qld 4000 07 3007 3777

Gold Coast L 2, 235 Varsity Parade Varsity Lakes Qld 4230 07 5562 2959

www.mahoneys.com.au


72

Associate Article

Acc. Spec. (Bus.) - Qld Special Counsel, Enyo Lawyers M. 0410 644 246 E. david@enyolawyers.com.au David Adolphe is a Queensland Law Society Accredited Business Law specialist and has been in practice for 20 years. He has advised clients in all manner of business transactions and takes a specific interest in tourism and hospitality matters. David takes a practical approach to delivering the best possible strategic legal advice to clients on all aspects of business and commercial law matters.

Enyo Lawyers is a leading boutique commercial and litigation firm with offices in Brisbane, Gold Coast and Melbourne. The firm focuses on delivering efficient outcomes for clients in small to large sized commercial enterprises.

26 Market Street, Brisbane, QLD 07 3180 0510 Level 13, 50 Cavill Avenue, Surfers Paradise, QLD 07 3180 0510 Level 50, 120 Collins Street, Melbourne, VIC 03 9935 5256 www.enyolawyers.com.au

It’s Business. But it’s Personal.


73

Leasehold Caravan Park Sales Things To Consider Words_David Adolphe, Enyo Lawyers

A purchaser may face significant costs in attending to any outstanding council requirements to obtain approvals or comply with any approval conditions or necessary upgrades to sewerage systems.

Tenant’s property The lease should specify which property is owned by the tenant and the landlord. Caravan parks usually contain cabins which, although fixed to the land, are usually specifically identified as the tenant’s property.

With the increased tourism activity in rural and regional areas following the removal of national COVID restrictions, there is renewed interest in caravan park sales.

There is also usually a requirement at the expiry of the lease that the landlord must purchase the tenant’s property from the tenant.

Now is a good time to examine some of the specific issues that purchasers and vendors should consider regarding sales of leasehold caravan parks such as:

Caravan parks are unique lease premises given their size, large outdoor spaces, and infrastructure requirements for delivery of power, water, and sewerage services to many sites.

1. The lease area - whether the park is within the area of the lease premises

While many purchasers may appreciate landscaping obligations, there may be larger scale works required to retain and support buildings and sites which may be quite costly. If regular maintenance has not been undertaken, then capital works may be required that, due to a failure to maintain, may fall to the tenant (and a purchaser) rather than the landlord. This can include works to the many paved or graded gravel roads and driveways which are common in caravan parks.

2. Sewage treatment - whether there are the necessary approvals for sewage treatment on the premises 3. Tenant’s property – whether fixed items such as cabins are included as inventory in the sale contract and how are they dealt with in the lease 4. Repair and maintenance obligations – particular obligations for tenants with respect to caravan parks 5. Market reviews – how they are calculated

The lease area Caravan parks are usually well established with a long history of development over time. In some cases, caravan parks have evolved from local council areas or parklands and there may be informal or undocumented arrangements with respect to some of the areas in which a park operates. It is important to determine the boundaries of the park and whether they are wholly contained within the lease premises. If there are park areas outside of the lease premises, then the ownership of those areas needs to be checked, as well as the entitlement of the operator to use those areas. Informal arrangements may need to be formalised in some way to ensure the rights can be assigned (or a new right granted) to the purchaser.

Sewage treatment Caravan parks have special requirements for sewage treatment. They are often located near, or in sensitive ecological areas where, increasingly, there are significant environmental regulations concerning things like sewage treatment. Parks are often long distances from local council services and need to provide their own infrastructure, which can be expensive. It is important to check that all necessary approvals have been obtained from the local authority and all conditions have been satisfied. Such conditions often require regular servicing and maintenance, and vendors should have these records readily available to disclose to purchasers when required.

Repair and maintenance

Services are often run underground between buildings and sites and may require repair, maintenance, or replacement if they have come to the end of their working life. It is important to determine whether the landlord or the tenant will be responsible for these things, with works to underground services usually being very costly. Caravan park leases will also contain the usual refurbishment obligations found in any accommodation lease, such as painting internal and external surfaces of buildings, and enquiries should be made as to when these works have been last undertaken and will next need to be performed.

Market reviews Operators often develop their parks over time by building cabin sites which attract higher rates to increase turnover. They do so at their own cost and to receive the benefit of increased turnover. It is typical in the industry for a fixed multiplier of turnover to be used as the basis for calculating market rent on the exercise of an option. This can be an issue for tenants who may have just paid for new cabin construction and will then also have to pay for the increased rent based on the increased turnover. The lease should be reviewed to determine whether there is any provision in the market review to adjust the turnover for increases due to tenant’s works, such as building cabins. The adjustment may apply to a certain period prior to the calculation of the market rent (i.e. within the last term of the lease). It is important that vendors work closely with their brokers and other advisers to ensure these issues have been identified and addressed prior to engaging with the purchaser. Purchasers should be receiving advice on these issues during their due diligence and, if the proper steps have been taken, the transaction should proceed smoothly. END resortbrokers.com.au


Happy Wife, Happy Life Words_Mike Phipps

There’s a bloke in France working on an idea to use commercial passenger jet cargo space for paying guests. Apparently if the idea works, passengers will get some sort of view from a converted loading door and the space will be designated as premium. As cargo bays are pressurised, there’s plenty of oxygen so all that needs doing in order to be comfy is some form of temperature control. Cargo bays get a bit cold and moist at 30,000 feet I’m told. I had cause to reflect on all of this previously useless information recently. We’ll get to that.

Hamilton Island in the Whitsundays is a nice spot. Long favoured by sailors, holiday makers and international men of mystery, it’s a top spot to unwind and relax, albeit a very challenging place to run a resort. The weather is unpredictable, cyclones regularly ravage the place and maintaining quality staff has got to be difficult. COVID hasn’t helped, or so we are told. The MD is very fond of the place and in particular Qualia on the north-western side of the island. I book a few nights and calculate that if I work until I’m 98, I’ll get the credit card cleared. We fly from Brisbane with Virgin and have a great experience. Hassle-free check-in, nice lounge, nice staff and smooth flight. The last 10 minutes over the water coming into what looks like a way too short runway are quite exhilarating. I wonder how often the planes have to go around for a second attempt. There’s a young fella on board having his fourth birthday and once we are stationary he gets an invite to go up front and check out the flight deck. Made my day. We are collected by the resort shuttle and delivered to check in. The sneaky buggers who run the resort meet us at reception with champagne and the sort of smiles people resortbrokers.com.au

who know they’ve got you tend to exhibit. A relaxed and very happy vibe ensues before we are tipped into our golf buggy and pointed in the direction of our villa. To our delight, we are allocated the exact room I had asked for when explaining the importance of the occasion to the reservations staff. Our luggage is already in situ and a bottle of the aforementioned champers is on ice. Of course, it’s addictive and, having got a taste, we can’t help ourselves. The subsequent grand reveal of the price per bottle caused what felt like a momentary stroke, but what can you do? I’ll tell what you do - A frantic drive to the bottle shop next morning to purchase a replacement at half the price before housekeeping turns up is what you do. But I digress. Let’s get unpacked and settle in.

I open my suitcase to be confronted by what appears at first assessment to be the aftermath of having smuggled a small animal with bowel issues in my case. Given that I have packed for an island holiday, and am a complete wanker, there are many white linen items, mostly now caked or flecked with a brown, sticky substance. It was at this point that my recently acquired knowledge of passenger jet cargo holds collided with my desire to carry my own preferred brand of instant coffee. Yep, the lid had come off the coffee bottle mid-flight. What a mess. We salvaged what we could and sent the rest off to be laundered. Of course, the suitcase remained full of coffee granules which needed to be tipped out. No problem, we have a deck overlooking the water, I’ll just tip the case upside down and all will be well. I’m not sure what came next, the MD cautioning me to check the case or the sight of the contents of unzipped compartments falling into the bush far below. The recovery mission seemed to provide amusement for those who witnessed it, but by then I’d lost my sense of humour. Perhaps it was the series of unfortunate events or maybe the biblical rain, but I found myself in a reflective mood.


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What struck me most profoundly was the lack of COVID excuses exhibited by our chosen airline and our accommodation provider. If recent press reports are anything to go by, the Virgin cabin crew have every reason to be less than content and yet they exhibited professionalism, good humour and a touch of the spirit so valued by their founder. It would be easy for an airline to hide behind recent financial troubles and COVID impacts as excuses for a poor customer experience. They didn’t.

Likewise, the experience on Hamilton Island. The resort has been well maintained and to our surprise, there are plenty of competent staff, many from foreign lands. We are told that the destination is very popular with visitors from Melbourne and Sydney and forward booking demand is strong. If management is facing supply chain, trade and staffing challenges, they are doing a great job of shielding guests from any negative experience. It seems to me that COVID has certainly presented challenges, particularly for tourism and hospitality operators. The catch cry “due to COVID” has become code for “get ready for a bad experience”. Admittedly, in some cases, fully justified. However, our experience on this short break suggests that well managed leisure-oriented businesses are in robust good health. May they long continue. END


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wners, and operators The conference The to conference is a network fantastic is a fantastic forum for forum senior forhotel seniormanagement, hotel management, owners,owners, and operators and operators to network to network ference focus on growth and expand and expand their industry their industry knowledge. beyond knowledge. Key topics Keyin topics the upcoming in the upcoming conference conference focus on focus growth on growth beyondbeyond ndscape has changed, a Covid-19, a Covid-19, in particular recovery in particular strategies strategies that focus thaton focus howon thehow demand the demand landscape landscape has changed, has changed, recovery recovery et back to a “new normal”. phasesphases from anfrom operational an operational and staffing and staffing point ofpoint viewof asview we get as we back get toback a “new to anormal”. “new normal”.

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Tuesday,Tuesday, 14th June14th 2022 June 2022 The Dorsett The Dorsett Gold Coast Gold Coast

Thursday, Thursday, 16th June 16th 2022 June 2022 Emporium Emporium H tel H tel South Bank South Brisbane Bank Brisbane

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7:30am -7:30am 8:30am- — 8:30am Welcome — Welcome Tea & Networking Tea & Networking 8:40am -8:40am 8:45am- — 8:45am Conference — Conference OpeningOpening Introducing Introducing the return the ofreturn the 80ofTwenty the 80 Hotel Twenty Media Hotel Conference Media Conference 8:50am -8:50am 9:15am-— 9:15am State — of State the Nation of the Nation OverviewOverview of hotel market of hotelperformance market performance in key Australian in key Australian destinations. destinations.

8:50am -8:50am 9:15am-— 9:15am State — of State the Nation of the Nation alian destinations. OverviewOverview of hotel market of hotelperformance market performance in key Australian in key Australian destinations. destinations.

9:15am -9:15am 9:50am- — 9:50am Operator — Operator Expert Insights Expert Insights 9:15am -9:15am 9:40am- — 9:40am Operational — Operational Metrics Insight Metrics Insight A leadership A leadership discussion discussion on the future on the offuture investment of investment in the local in the hotel local sector, hoteloperational sector, environment operational ure in post Covid-19 Understanding Understanding the profitthe and profit loss and operational loss operational structurestructure in post Covid-19 in post Covid-19 environment environment challenges challenges and solutions and solutions 9:45am -9:45am 10:25am - 10:25am — Operator — Operator Expert Insight Expert Insight 9:55amthe -9:55am 10:30am - 10:30am — The Developer — The Developer Insight Insight in hotel sector, operational A leadership A leadership challenges discussion discussion on the future on the offuture investment of investment in the hotel in the sector, hoteloperational sector, operational challenges challenges A developers A developers discussion discussion on what on new what hotel new developments hotel developments might look might like look in the like future in the and future the and the and solutions and solutions challenges challenges this sector thisissector facing.is facing. 10:20am10:20am - 11:00am - 11:00am — Morning — Morning Tea Tea 10:35am10:35am - 11:15am - 11:15am — Morning — Morning Tea Tea

Trends -impacts 11:25am - 11:25am — Google, — Google, Meta & OTA MetaSearch & of OTATrends Search Trends s 11:15am & 11:15am Meta on your Current volumes Current volumes insight via insight Google, via Airline Google,Bookings Airline Bookings & impacts & impacts of Meta on of Meta your direct on your direct business.business.

11:25am 11:25am - 11:55am - 11:55am — Optimising — Optimising Distribution Distribution in a Revenue in a Revenue World World ngs What areWhat the top areRevenue the top Revenue Managers Managers doing to doing gain market to gainshare market share 12:00pm12:00pm - 12:05pm - 12:05pm — Gold Coast — Gold Digital CoastGrowth Digital Program Growth Program 12:05pm12:05pm - 12:45pm - 12:45pm — Digital—Marketing Digital Marketing Initiatives Initiatives Top tactics Toptotactics drive direct to drive bookings direct bookings using Digital usingMarketing Digital Marketing – What’s–working What’s working in 2022. in 2022.

12:45pm12:45pm - 1:45pm -— 1:45pm Lunch— Lunch tive Market of attracting and retaining 1:45pm -1:45pm 2:20pm- — 2:20pm How to —get How more to get ROI more fromROI integrating from integrating Sales, Marketing Sales, Marketing & Revenue & Revenue verage Management Management s The secret Thesauce secret tosauce drivingtogrowth driving–growth the 3 pillars – the –3 Sales, pillars Marketing – Sales, Marketing & Revenue & Revenue Management Management

11:05am11:05am - 11:20am - 11:20am — Google, — Google, Meta & OTA MetaSearch & OTATrends Search Trends direct Current volumes Current volumes insight via business. insight Google, via Airline Google,Bookings Airline Bookings & impacts & impacts of Meta on of Meta your direct on your business. direct business. 11:25am 11:25am - 12:00pm - 12:00pm — Hijacking — Hijacking Direct Traffic Direct Traffic Digital marketing Digital marketing secrets to secrets increasing to increasing direct bookings direct bookings 12:00pm12:00pm - 12:15pm - 12:15pm — Corporate — Corporate Travel Trends Travel Trends Insights from Insights thefrom global thedistribution global distribution system system 12:50pm12:50pm - 1:50pm- — 1:50pm Lunch— Lunch

2:05pm -2:05pm 2:40pm- — 2:40pm Acquiring — Acquiring Talent inTalent a Competitive in a Competitive Market Market staff Where are Where our people are ourcoming people from, coming thefrom, challenges the challenges of attracting of attracting and retaining and retaining staff staff 2:45pm -2:45pm 3:20pm- — 3:20pm The Future — Theof Future Hotelof Food Hotel & Beverage Food & Beverage What liesWhat ahead liesfor ahead hotelfor food hotel andfood beverage and beverage outlets outlets

3:25pm -3:25pm 3:55pm- — 3:55pm Afternoon — Afternoon Tea Tea 2:25pm -2:25pm 3:15pm-— 3:15pm Acquiring — Acquiring Talent inTalent a Competitive in a Competitive Market Market How canHow we make can we hospitality make hospitality roles attractive roles attractive and where andiswhere our talent is our coming talent from? coming from? ty 4:00pm -4:00pm 4:25pm- — 4:25pm The Rise — The & Rise Riseof&Sustainability Rise of Sustainability ntly reduce their environmental A reality A check reality impact oncheck what on arewhat hotels are doing hotels to doing significantly and to significantly reduce their reduce environmental their environmental impact and impact and 3:15pm 3:15pm 3:45pm — 3:45pm Afternoon — Afternoon Tea Tea sts how does how thisdoes translate this translate into ROI into for owners ROI for and owners guests and guests 4:30pm -4:30pm 4:50pm- — 4:50pm Keynote — Keynote

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Sold Properties

Our Deals Settle SOLD MANAGEMENT RIGHTS LUTWYCHE, QLD

SOLD MOTEL FREEHOLD EMERALD, QLD

SOLD MANAGEMENT RIGHTS MOUNT GRAVATT EAST, QLD

SOLD MOTEL FREEHOLD CARDWELL, QLD

SOLD CARAVAN PARK LEASEHOLD WALLAROO, SA

SOLD MOTEL FREEHOLD CAPE TRIBULATION, QLD

SOLD MANAGEMENT RIGHTS SOUTHPORT, QLD

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SOLD MOTEL FREEHOLD KUNUNURRA, WA

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SOLD

SOLD

MOTEL FREEHOLD GHAN, NT

MOTEL FREEHOLD MORUYA, NSW

SOLD

SOLD

MANAGEMENT RIGHTS MOUNTAIN CREEK, QLD

SOLD MOTEL FREEHOLD HAWKS NEST, NSW

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SOLD CARAVAN PARK FREEHOLD

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SUSSEX INLET, NSW

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resortbrokers.com.au


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Feature

Spotlight on NSW Management Rights “We have assisted NSW MLR clients from Merimbula to Byron with strong support from mainstream lenders.” Paul Grant, Mike Phipps Finance

Bayview Beachfront Apartments Byron Bay, NSW

Avoca Palms Resort Apartments Avoca Beach, NSW

Outrigger Bay Resort Byron Bay, NSW

Net Profit $508,381 Price $4,446,000 Todd Warner 0438 170 763

Net Profit $208,274 Price $1,490,000 Jacqueline Featherby 0424 497 056

Net Profit $418,106 Price $2,995,000 Todd Warner 0438 170 763

Lakeside Holiday Apartments Merimbula, NSW

Regal Court Apartments Sydney, NSW

Flynns Beach Resort Port Macquarie, NSW

Net Profit $105,759 Price $1,350,000 Russell Rogers 0416 166 909

Net Profit $498,487 Price $3,483,000 Jacqueline Featherby 0424 497 056

Net Profit $536,852 Price $2,800,000 Greg James 0416 247 068

Pottsville Beach Motel Pottsville Beach, NSW

South Pacific Apartments Port Macquarie, NSW

Port Stephens MR Opportunity Port Stephens, NSW

Net Profit $225,545 Price $2,200,000 Todd Warner 0438 170 763

Net Profit $466,048 Price $2,360,000 Greg James 0416 247 068

Net Profit $291,891 Price $2,700,000 Jacqueline Featherby 0424 497 056

resortbrokers.com.au

®


Your tourism business should be going places With extensive experience in the Motel, Caravan Park & Backpacker industry and management rights, we’ve helped hundreds of owners purchase, manage and sell their businesses.

How we can help

Purchasing a business

Business management

Selling your accomodation business

We offer tailored guidance on all aspects of your accomodation business purchase, including structures, tax advice, borrowing and contracts.

Once you’ve purchased your business, we give you constant access to accurate figures and expert management advice.

When it’s time to sell your accomodation business, we can manage the process of Profit and Loss reporting.

Specialist accountants & business advisors to the accommodation industry Upper Mt Gravatt

Noosa Heads

Forest Glen

07 3421 3421 2042 Logan Rd. Upper Mt Gravatt QLD 4122

07 5474 8955 S 12 Noosa Central 4-12 Bottlebrush Av. Noosa Heads QLD 4567

07 5443 5833 354 Mons Rd. Forest Glen QLD 4556

www.mcadamsiemon.com.au


80

Regular Feature

Relief Managers Please note: this is simply a directory service that we provide to assist you. Should you choose to go on holiday or take a break, we recommend you interview and qualify relief managers yourself, before hiring. Nb. You’ll find more managers listed on our website: resortbrokers.com.au/buy/reliefmanagers

GRAEME & DEBORAH FILIPPE

KARLA HARDING

MARION & PETER KEULEN

Motels, QLD & NSW

Holiday Apartments, Resorts, Boutique Hotels & Air Bnb’s, Nationwide

Caravan & Holiday Parks Nationwide

0427 512 751 graemedebmotelmanagers@outlook.com

0414 767 499 bnbangels@gmail.com

0411 865 905 marion_keulen@hotmail.com

DONNA & WALTER SIMMEN

DAVID & SANDRA CAIRNS

CARMEL MOLONEY

All property types QLD

Management Rights QLD

Motels QLD Coast

0497 675 105 info@simmenanderson.com

0411 335 539 moretonbeachhouse@bigpond.com

0400 483 291 c.m.j64@hotmail.com

ROGER ANDREWS & JILLIAN CAIN

FRED BISHOP

VICTORIA MCDONOUGH & BRENDAN HUGHES

Hotels & Motels, VIC & SA

Motels Nationwide

Motels, East Coast

0488 780 071 0403 021 504 jilliancain@optusnet.com.au

0429 444 010 flashb2261@yahoo.com.au

0412 138 642 vickymcdonough@bigpond.com.au

KEVIN & MELISSA SPEER

PETER & MICHELLE JACOBI

GRANT SKINNER

All property types QLD

Motels & Caravan Parks Nationwide

Management Rights Nationwide

0422 006 497 speer1@bigpond.com

0427 183 416 casabargara@gmail.com

0408 996 188 grantandjuliet@bigpond.com

THE GOOD KNIGHTS

SUE BARTON

CHRISTINE WILMOTT

All property types Nationwide

Motels Nationwide

All property types QLD

0412 005 537 info@thegoodknights.com.au

0432 411 900 bartonsue@rocketmail.com

0413 452 263 christine.09@bigpond.com

resortbrokers.com.au


81

PAUL & TANYA GREEN

SCOTT & LIN MCKENZIE

JOHN & SUSAN DONE

All property types NSW

Management Rights Brisbane Only

All property types Nationwide

0411 874 392 tanyacooper1@msn.com

0451 010 117 scott@mcwu.com.au

0447 077 420 suedone@mac.com

KAREN & ROBERT NISBET

DILYS & NEIL HARVEY

SHARON & STEPHEN DEWSBURY

Motel & Caravan Parks Nationwide

Motels Nationwide

All property types Nationwide

0427 933 414 0488 934 899 karen.nisbet70@gmail.com.au

0420 948 996 neil.dilys@xtra.co.nz

0402 142 075 sharon@airliebeach.net.au

CHARLES & COLLEEN LUBANS

BAY6 MOTEL MANAGEMENT

GEORGIANNA DYSON

Management Rights QLD

Motels Nationwide

Motels Nationwide

0432 586 099 colleenlubans@hotmail.com

0416 016 614 info@businessbay6.com.au

0438 527 894 georgi1440@icloud.com

THOMAS GRAF

CHRIS CAMPBELL

KRISTY & LANCE BUTT

Management Rights, Motels, Caravan Parks & Resorts, Nationwide

Motel & Management Rights Nationwide

All property types QLD & NSW

0438 014 035 07 4032 1573 tomas49@me.com

0449 957 414 cj.jwcampbell@gmail.com

0428 902 878 kristymay22@outlook.com

BRUCE DRURY

CHARLIE MILLINGTON & JACKY RYAN

PAUL KIRKPATRICK

Motel & Caravan Parks Nationwide

Caravan Parks & Motels Nationwide

All property types Nationwide

0428 631 573 bruceandsandra34@gmail.com

jacquelineryan1@bigpond.com

0419 675 671 paul.kirkpatrick@gmail.com

resortbrokers.com.au


82

Regular Feature

Meet our team Introducing ResortBrokers' national team of accommodation business and property brokers. We are the industry experts at your service in every state and territory.

IAN CROOKS

TRUDY CROOKS

TIM CROOKS

ALEX COOK

Chairman Nationwide

Managing Director Nationwide

Director of New Developments and Hotels, Nationwide

Director Nationwide

0411 171 648 ian@resortbrokers.com.au

0477 882 210 trudy@resortbrokers.com.au

0422 208 450 tim@resortbrokers.com.au

0467 600 610 alex@resortbrokers.com.au

CARLA COOK

MARISSA VON STIEGLITZ

NICHOLA LANE

CAITLIN O’HALPIN

Director of Marketing and Strategy, Nationwide

Operations Manager Nationwide

EA to Trudy Crooks

EA to Tim Crooks & Alex Cook

0467 600 611 carla@resortbrokers.com.au

0437 198 164 marissa@resortbrokers.com.au

07 3878 3999 nichola@resortbrokers.com.au

07 3878 3999 caitlin@resortbrokers.com.au

JESSIE SHI

JEFF KEAST

FRANK MATUS

NATHAN EADES

Broker Brisbane

Broker Brisbane

Broker Brisbane

Broker Brisbane

0422 935 428 jessie@resortbrokers.com.au

0414 669 007 jeff@resortbrokers.com.au

0435 742 698 frank@resortbrokers.com.au

0448 339 920 nathan@resortbrokers.com.au

resortbrokers.com.au


PAUL MUELLER

TODD WARNER

STEVE CAMPBELL

GREG JAMES

Broker Gold Coast North

Broker Gold Coast South & Northern NSW

Broker Central Gold Coast

Broker Gold Coast & Northern NSW

0439 255 507 paul@resortbrokers.com.au

0438 170 763 todd@resortbrokers.com.au

0407 220 668 steve@resortbrokers.com.au

0416 247 068 greg@resortbrokers.com.au

GLENN MILLAR

CHENOA DANIEL

DES FAGG

GLEN CUMMINS

Senior Broker Sunshine Coast

Broker Sunshine Coast

Broker Townsville and Surrounds

Broker North QLD

0412 277 804 glenn@resortbrokers.com.au

0403 143 151 chenoa@resortbrokers.com.au

0427 849 119 des@resortbrokers.com.au

0427 215 863 glen@resortbrokers.com.au

D A V I D FAI E R S

SHANE CROGHAN

NATHAN BENJAMIN

RUSSELL ROGERS

Broker Sunshine Coast & Fraser Coast

Broker Far North QLD

Broker Central QLD

Broker NSW South Coast

0432 766 788 davidf@resortbrokers.com.au

0418 451 006 shanec@resortbrokers.com.au

0459 955 649 nathanb@resortbrokers.com.au

0416 166 909 russell@resortbrokers.com.au

JASON VOGLER

CHRIS KELLY

KELLI CROUCH

JACQUELINE FEATHERBY

Broker SE & SW QLD, NW NSW & New England Region

Broker NSW Central West

Broker South Australia & Northern Territory

Broker NSW Central Coast, Hunter & Blue Mountains

0427 431 213 jasonv@resortbrokers.com.au

0431 055 221 chris@resortbrokers.com.au

0410 441 750 kelli@resortbrokers.com.au

0424 497 056 jacqueline@resortbrokers.com.au resortbrokers.com.au


DAVID JEFFERIES

LEISA WHEATLAND

TIM MAYOH

Broker South West Victoria

Broker South East Victoria

Broker Greater Sydney

0447 101 970 david@resortbrokers.com.au

0499 550 599 leisa@resortbrokers.com.au

0419 038 882 tim.m@resortbrokers.com.au

DEBBIE COOPER

BLAIR MACDONALD

CHRISTINE RETSCHLAG

Broker South West NSW & Northern Victoria

Broker Western Australia

Content and Communications, Nationwide

0427 559 545 debbie@resortbrokers.com.au

0433 149 144 blair@resortbrokers.com.au

07 3878 3999 christine@resortbrokers.com.au

JOSH MANGLESON

ELLEN O’NEILL

RYAN KIDD

Data Analyst

Graphic Designer

Graphic Designer

07 3878 3999 josh@resortbrokers.com.au

07 3878 3999 ellen@resortbrokers.com.au

07 3878 3999 ryan@resortbrokers.com.au

KIRSTEN JOHNSON

DZUNG LE

Head of Administration, Nationwide

Listing Assistant

07 3878 3999 kirsten@resortbrokers.com.au

07 3878 3999 dzung@resortbrokers.com.au resortbrokers.com.au




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