Richmond News - Seniors Directory November 2023

A R E S O U R C E F O R O L D E R A D U LT S

eniors S

2023/2024 RICHMOND

DIR EC TORY

A Richmond News Publication

Seniors

D IR E CTORY

A RESOURCE FOR OLDER ADULTS

2023/2024 RICHMOND

Your Guide to Programs and Services in Richmond | Nineteenth Edition - Fall 2023

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Introduction

Acknowledgement

Richmond has a wide range of services and programs to help seniors lead healthy and independent lives. This directory has information about health services and other programs and services available to seniors who live in Richmond.

Thank you to everyone who provided updated information on their organization or service in order to publish the most current information.

While we’ve done our best to provide accurate information, changes can occur with little notice. We always encourage you to contact an organization to confirm current service availability and hours of operation.

Every effort has been made to ensure the accuracy of this publication at the time of printing. RCRG is a referral agency and as such, does not recommend individual organizations or services.

For additional information and/or to request more copies of the Richmond Seniors Directory, please contact RCRG at 604-279-7020.

This directory has been produced through a partnership between Richmond Cares, Richmond Gives (RCRG) and Richmond News. RCRG would like to thank the Richmond News for its ongoing support of seniors in our community. Because of this partnership, the directory is available free of charge.

For more information on other community services, visit the Richmond Community Services Directory, located at www.rcrg.org. The directory is produced

by RCRG and is a comprehensive listing of services available to Richmond residents.

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Courtyard Gardens Retirement Residence

Gilmore Gardens Retirement Residence

7051 Moffatt Rd., Richmond, BC

4088 Blundell Rd., Richmond, BC

(604) 273-1225

(604) 271-7222 3

Seniors

DI REC TORY

A RESOURCE FOR OLDER ADULTS

2023/2024 RICHMOND

HEALTH SERVICES ................................................... 5

GOVERNMENT LISTINGS ....................................... 36

Regulatory Bodies ............................................... 5

Municipal Government ...................................... 36

RICHMOND HEALTH SERVICES ............................... 5

Provincial Government ...................................... 36

Richmond Health Department ............................. 5

Federal Government .......................................... 37

HOME HEALTH .......................................................... 5

TRANSPORTATION SERVICES ............................... 38

DOCTORS.................................................................. 6

HOUSING AND ACCOMMODATION ........................ 39

MENTAL HEALTH AND SUBSTANCE USE ................ 6

COUNSELLING AND SUPPORT .............................. 42

RICHMOND HOSPITAL.............................................. 8

Crisis .................................................................. 42

HEALTH INSURANCE ................................................ 9

Caregivers ......................................................... 43

HEALTH ORGANIZATIONS .......................................10

Hospice and Bereavement ................................ 43

MEDICAL EQUIPMENT AND SUPPLIES.................. 27

Alcohol and Drugs ............................................. 44

HELP AT HOME ....................................................... 27

Other Groups and Services ............................... 44

Home Support, Day Program and Respite ........ 28

Legal Services ................................................... 48

Meals ................................................................. 29

Information Services .......................................... 51

Personal Safety and Communication ................ 30

RECREATION AND LEISURE................................... 52

Home Repairs .................................................... 30

SERVICES FOR NEW CANADIANS .......................... 57

Volunteer Assistance ......................................... 30

VOLUNTEER OPPORTUNITIES .............................. 60

Shopping Services ............................................. 30

LOW COST GOODS AND SERVICES....................... 60

FINANCIAL AND TAX SERVICES ............................. 30

INDEX ...................................................................... 63

Seniors

A RESOURCE FOR OLDER ADULTS

D IR E CTORY

2023/2024 RICHMOND

HEALTH SERVICES

RICHMOND HEALTH SERVICES

REGULATORY BODIES Vancouver Coastal Health – Richmond Community/Public Health

Richmond Health Department Richmond Public Health

7000 Westminster Hwy, Richmond, BC V6X 1A2 Email: feedback@vch.ca www.vch.ca/search?k=richmond%20public%20health

ReAct Adult Protection Program

604-244-5537

604-904-6173 1-877-732-2899

Email: react@vch.ca Responsible for investigating allegations of abuse, neglect, and self-neglect of adults living in the Richmond community. Applies to adults who are unable to seek support and assistance due to physical disabilities, illness, disease, injury, or any other condition that affects decision-making.

Health Services for Community Living

604-278-3361

Provides non-emergency nursing and rehabilitation services to adults with developmental disabilities living in the community. Services include: short-term clinical intervention, physiotherapy, occupational therapy, nursing, nutrition, dental hygiene, and end-of-life care and support. Provides individual and group education on self-care management for clients managing chronic illness.

Vancouver Coastal Health

604-736-2033 11th Floor, 601 West Broadway, Vancouver, BC V5Z 4C2 1-866-884-0888

Email: feedback@vch.ca www.vch.ca Vancouver Coastal Health is the health care authority serving residents in the coastal mountain communities, Vancouver, North Vancouver, West Vancouver and Richmond.

Provides a range of health care services ranging from hospital treatment to community-based residential, home health, mental health, and public health services.

Patient Care Quality Office

1-877-993-9199

Email: pcqo@vch.ca Point of contact to share compliments and complaints. Aim to facilitate resolution by providing information or assistance in addressing concerns; does not act as an advocate for either the patient or the organization.

BC Smoking Cessation Program

Free nicotine patch or gum for 12 weeks per calendar year for eligible BC residents. (There may be coverage for stop smoking medications through Fair Pharmacare).

Richmond Falls Prevention Program 604-233-3150

Email: rmdfallsprevention@vhc.ca A team of health professionals, including an occupational therapist, physical therapist, and public health nurse, who provide 1:1 client consultation and community education on falls prevention and healthy aging. Services are offered free of charge to Richmond residents age 65 and older. Self-referrals are accepted. Please contact the team for more information by phone or email at rmdfallsprevention@vhc.ca.

Richmond Immunization Clinic

604-233-3176

Tobacco Reduction Program

604-233-3112

8100 Granville Avenue, Richmond, BC V6Y 3T6 Offers a range of immunizations to adults and children. Fees vary, call to book an appointment or ask for immunization clinic times. No drop-ins allowed.

8100 Granville Avenue, Richmond, BC V6Y 3T6 Initiates and supports initiatives related to smoking cessation, smoking prevention and protection from second-hand smoke. Aims to reduce the burden of tobacco use to the community through building capacity within individuals to quit smoking or reduce the amount that is smoked. Initiatives include providing smoking cessation training, supporting smoking prevention education in schools and distributing tobacco reduction related resources.

Translations

HOME HEALTH

Community Engagement

Vancouver Coastal Health – Richmond - Home Health

Pamphlets have been translated into different languages. Ask health care providers for more information. Translated material is also available online at vch.eduhealth.ca.

604-714-3779

Email: ce@vch.ca https://engage.vch.ca Patient, family and community engagement (often also defined as public participation) is based on the principle that people have the right to participate in the decision-making processes that affect them and that everyone has a say when it comes to their health care.

1 1 1 2

$ PLUS TAX

SMALL

39

MEDIUM

$ PLUS TAX

69

$ PLUS TAX

604-675-3644

Community Health Access Centre 3rd Floor- 7671 Alderbridge Way, Richmond, BC V6X 1Z9 www.vch.ca For clients who have chronic health care problems that hinder their ability to be independent. A home visit can be arranged to discuss healthcare needs.

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604-233-3150

8100 Granville Avenue, Richmond, BC V6Y 3T6 www.vch.ca A team of public health practitioners working in partnership with the community to promote and protect health and to prevent injury and illness. They provide information, education, resources, referrals counselling, therapy support and services for infant, children, youth, seniors and families.

LARGE

89 $

XL

09

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PLUS TAX

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Adult Day Centre

A RESOURCE FOR OLDER ADULTS

604-272-3237

100 - 6100 Bowling Green Road, Richmond, BC Email: rkadc2@telus.net The Richmond Kinsmen Adult Centre offers a Therapeutic Activity program every weekday for adults with health problems. Adults can enjoy healthy activities and contact with other people under the supervision of health care professionals.

Runs from 8:30am to 3:00pm and includes lunch and snacks. Call Richmond Home Health for a referral or call the Centre directly.

Case Management

604-675-3644

Community Health Access Centre 3rd Floor- 7671 Alderbridge Way, Richmond, BC V6X 1Z9 Helps to arrange home support for those unable to care for themselves due to health problems. Arranges adult day care and respite services. Can assist in finding alternative living arrangements for those who can no longer live independently at home. There is a cost for some services.

Subsidized Assisted Living

604-675-3644

Community Health Access Centre 3rd Floor- 7671 Alderbridge Way, Richmond, BC V6X 1Z9 Includes rental accommodations, hospitality services, and personal care.

Intended for seniors with low to moderate incomes that require assistance with personal care. A congregate living arrangement with communal meals and social activities. Clients are assessed and are eligible if they receive home support services, can make decisions about daily activities and needs, can communicate and be understood by others but are not managing well in their home with available services. Waiting period is 12 months. The two locations are the Courtyard Gardens and SUCCESS Austin Harris Residence.

Home Care Nursing and Rehabilitation

604-675-3644

Community Health Access Centre 3rd Floor- 7671 Alderbridge Way, Richmond, BC V6X 1Z9 Nurses, physiotherapists and occupational therapists provide services to those whose needs can safely be met while they remain at home. Arranges home support for those who need help with daily tasks. Offers nursing and rehabilitation consultation and support to care providers and to their adult clients who have multiple physical and cognitive disabilities.

Long Term Care Facilities

604-675-3644

Community Health Access Centre 3rd Floor- 7671 Alderbridge Way, Richmond, BC V6X 1Z9 Residential care homes offer 24-hour care and supervision by a team of health professionals for adults who can no longer live independently. A criterion must be met to be admitted. Waiting period is approximately six months. There are five complex care homes in Richmond, including Fraserview Immediate Care, Pinegrove Place, Richmond Lions Manor, Rosewood Manor, and Minoru Residence. There is one residential home for younger, disabled people, usually under age 65: Steveston Residence.

Home Support

604-675-3500

Community Health Access Centre 3rd Floor- 7671 Alderbridge Way, Richmond, BC V6X 1Z9 Provides help with the tasks of daily living for people who have ongoing health problems, disabilities, or temporary medical or physical problems. Case managers and professional care staff arrange home support. Community health workers follow the care plan developed by the case managers. Service is delivered by neighbourhood teams within a flexible time frame that is focused on completing the required tasks. The cost of service varies.

Volunteer Shopping Programs

604-279-7020

190 - 7000 Minoru Boulevard, Richmond, BC Works in partnership with Richmond Cares, Richmond Gives (RCRG) to provide grocery shopping assistance for seniors and others with long term health problems to maintain their independence and remain in their own homes as long as possible.

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OASIS (OsteoArthritis Service Integration System)

2023/2024 RICHMOND

604-875-4544

895 W 10th Ave, Vancouver, BC V5Z 1L7 Email: oasis@vch.ca A program that helps people with osteoarthritis self-manage their condition better on a daily basis. OASIS provides both online and in-person education sessions about managing osteoarthritis, as well as preparing for joint replacement surgery.

Visit oasis.vch.ca for more information or self-register for education sessions.

DOCTORS Vancouver Coastal Health – Richmond - Doctors

604-733-7758

Seniors

Chimo Crisis and Help Line

604-279-7070

Community Based Support – Pathways Club House

604-276-8834

120 - 7000 Minoru Boulevard, Richmond, BC Provides telephone counselling to people in distress, seven days a week from 8:00am to midnight. Offers support and non-judgmental understanding to help callers identify problem areas and work towards resolving them.

Harm Reduction Supplies

MENTAL HEALTH AND SUBTANCE USE

Inpatient Psychiatry Unit

www.vch.ca Provides a wide range of programs encompassing prevention, early intervention and collaborative care services, assessment, treatment, acute inpatient hospitalization, crisis stabilization, rehabilitation and emergency care to people of all ages who have a mental health and/or substance use issue. Anyone of any age can call 604-2041111 to connect with our teams that support children, youth, adults and older adults in Richmond. For mental health emergencies, call Chimo Crisis Line at 604-2797070 or go to the Richmond Hospital Emergency Department.

Acute Home Based Treatment Program (AHBT) 604-675-3979

210 - 7671 Alderbridge Way, Richmond, BC Short-term care for Richmond residents age 17 and over with mental illness and/ or substance use concerns who are experiencing an acute increase in symptoms or distress. Care is provided in the home in order to avoid or shorten a hospital admission. To receive AHBT services, clients and their caregivers/supports must be willing and able to accept care in their home/community. Access to the program is by referral only by a medical professional in the hospital or the community.

Anne Vogel Opiate Use Treatment Clinic

variety of mental health diagnoses who require 24 hour care and treatment in a hospital setting. Staffed by an interdisciplinary team who work with the patient, their family, and community supports to provide individualized patient-centred care. Discharge planning includes referrals to community resources for follow up.

604-675-3975 604-233-3150

For disposal of used needles in a safe way to reduce the spread of HIV and Hepatitis C and to prevent other health complications. Encourages safer injecting practices by providing sterile water, alcohol wipes and health information. These places also offer a safe place to dispose of used needles to reduce the number of needles in public places and the incidence of needle-stick injuries. Services are provided in a safe and non-judgmental manner. Locations are at Anne Vogel Clinic (210-7671 Alderbridge Way, Richmond, 604-675-3975) and Richmond Public Health (8100 Granville Avenue, Richmond, 604-233-3150).

604-244-5504

7000 Westminster Highway, Richmond, BC An 18-bed inpatient unit providing assessment and treatment for people with a

604-244-5475

7000 Westminster Highway, Richmond, BC A 4-bed brief stay (72 hours or less) unit providing assessment, stabilization, and treatment to individuals experiencing a psychiatric/mental health crisis. Provides specialized mental health and addictions services in an environment that supports a patient and family centered approach. The multi-disciplinary team has the support of both hospital and community resources, on an as needed basis, providing discharge planning, case consultation, and connection with suitable community resources for follow up.

Richmond Addiction Services Society (RASS) 604-270-9220

105 - 8080 Anderson Road, Richmond, BC RASS is a non-profit organization that provides health promotion, prevention and early intervention services for children, youth, and families. RASS accomplishes this by fostering resilience, enhancing life skills, and building connection through meaningful activities and resources to prevent the early onset of addiction and mental health challenges, support ongoing recovery, and minimize the impacts on individuals and families. Our services are offered using an evidence-based, person centered and trauma-informed process. Services are available in English, Cantonese, Mandarin and Serbo-Croatian depending on the program. Office hours are 8:30 am to 4:30 pm Monday to Friday. Evening hours are available.

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Heroes, not just caregivers

604-675-3975

210 - 7671 Alderbridge Way, Richmond, BC Prescriptions (Methadone and Suboxone) and counselling for opiate dependence.

Offers harm reduction education, harm reduction supplies including take-home Naloxone kits, individual counselling, education and support groups, primary care services for clinic clients and referral and case management. Self-referrals are accepted by phone and people can walk in during clinic hours.

Community Mental Health Programs for Adults

2023/2024 RICHMOND

Psychiatry Emergency Unit (PEU)

315 - 8111 Granville Avenue, Richmond, BC Provides a variety of mental health services including supported housing programs, rehabilitation programs, a social/recreation program, wellness programs, a public education program, Bounce Back, support to Chinese speaking individuals with a mental illness, their families and service providers. Also liaises with services and programs that serve the Chinese speaking community.

Various Locations Family doctors, also known as general practitioners or primary care physicians, help you look after your everyday health needs on a regular basis. Establishing a relationship with a family doctor who knows you well, and sees you regularly over time, leads to the best health outcomes for patients. Take a proactive approach to your personal health care by encouraging ongoing, comprehensive care with a family doctor. For a list of family doctors who are taking new patients, visit the College of Physicians and Surgeons of BC’s (CPSBC) website at: www.cpsbc.ca/ physician_search or www.vch.ca/your-care/regular-medical-care/family-doctors.

Vancouver Coastal Health – Richmond – Mental Health and Substance Use 604-204-1111

A RESOURCE FOR OLDER ADULTS

D IR E CTORY

SCAN ME

Seniors

DI RE C TORY

604-675-3975

210 - 7671 Alderbridge Way, Richmond, BC Community based psychiatric assessment and treatment for adults who are living with a severe and persistent mental health issue and/or whose functional impairment requires a broad range of coordinated services. Multidisciplinary services include consultation, case management, outreach, and rehabilitation programs.

1-888-988-9913

Email us at care@herohomecare.ca Visit us online at www.herohomecare.ca

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Seniors

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Richmond Bridge House

A RESOURCE FOR OLDER ADULTS

604-244-7840

A 10-bed residential short stay crisis intervention facility for clients who are experiencing a mental health crisis but do not require an acute psychiatric hospitalization. Clients are cared for 24 hours a day, 7 days a week and can be admitted for a maximum of 14 days. Provides an environment where clients have the opportunity to learn new skills to manage their illness once they are discharged back into the community. Referrals require a physician assessment prior to acceptance and are screened prior to admission to ensure the facility is able to provide safe care.

Richmond Eating Disorders Program

604-204-1111

Suite 600 - 8100 Granville Street, Richmond, BC Community-based assessment and treatment for youth, adults and families with eating disorders. Treatment may include individual, group, and/or family counseling, medical monitoring, and nutritional support. A referral from a family physician is required in order to be scheduled for an assessment. For access to the program call Central Intake at 604-204-1111.

Richmond Mental Health and Addictions Housing

604-675-3975

210 - 7671 Alderbridge Way, Richmond, BC Provides a continuum of housing services to individuals with severe and persistent mental health issues. This includes Licensed Specialized Residential Care Facilities, Enhanced Supported Housing and Supported Independent Living placements.

Richmond Mental Health Consumer and Friends Society 604-675-3977

VCH Richmond Mental Health and Substance Use One Number

Provides Family Practice maternity and delivery care, including the postpartum period, for patients whose family doctors no longer provide perinatal care.

604-204-1111

This number is one single number that any member of the public can call if they are wanting to connect with or looking for more information about VCH Richmond’s Mental Health and Substance Use Services for people of all ages.

RICHMOND HOSPITAL Vancouver Coastal Health - Richmond – Richmond Hospital 604-278-9711

7000 Westminster Highway, Richmond, BC V6X 1A2 The Richmond Hospital is a community hospital serving Richmond, part of Delta, and travelers using the Vancouver International Airport and the BC Ferry System.

Ambulatory Care Services

604-278-9711

Services provided at the hospital for people who are well enough to be treated as outpatients including: blood transfusion, intravenous antibiotics, rehabilitation services, cast clinic, hand clinic, dietetic counselling, endoscopy and oncology (chemotherapy) clinic.

Richmond Mental Health Outpatient Services (RMHOS) 604-244-5534

Diabetes Education Centre

Community based assessment and treatment for older adults (over 65) who are living with a severe and persistent mental illness and/or whose functional impairment requires a broad range of coordinated services, as well as those with dementia accompanied by behavioural issues. Clients under 65 with earlyonset dementia with behavioural issues are also accepted. The Team specializes in providing care to individuals who are vulnerable due to a combination of psychiatric, medical and social factors necessitating multidisciplinary intervention. Family support and education are also provided. Care is coordinated with primary care physicians, elder care facilities and other community programs.

Services are provided on an outreach basis.

Richmond Short Term Assessment and Treatment (RSTAT) 604-244-5534

7000 Westminster Highway, Richmond, BC RSTAT supports adult and older adult clients with issues related to depression, anxiety disorders, and later life or reproductive mental health issues. The program provides short term (12 week) group therapy as well as 1:1 supportive counselling, service is delivered by a multi-disciplinary team, but also includes outpatient psychiatry consultations.

Transitions

600 - 8100 Granville Avenue, Richmond, BC

604-244-5486

A RESOURCE FOR OLDER ADULTS

Medical Imaging Centre

Cardiopulmonary and Neurodiagnostic Services 604-244-5124

Richmond Older Adult Mental Health Team 210 - 7671 Alderbridge Way, Richmond, BC 604-675-3975

Seniors

D IR E CTORY

Offers assessment and treatment services to adults and families with mental health and/or substance use concerns. Services may include individual and/ or group counseling, psychiatric assessment, referral/advocacy, acupuncture and other complementary therapies. Substance use and Concurrent Disorders counselling is available by self-referral by calling Richmond MHSU services at 604-204-1111.

210 - 7671 Alderbridge Way, Richmond, BC Provides a peer support program for mental health consumers. Provides funding which increases the effectiveness of the mental health system while helping mental health consumers develop skills and gain confidence. Offers a peer support program for Chinese-speaking clients.

7000 Westminster Highway, Richmond, BC Services include general psychiatric assessment through the psychiatric consultation clinic, neuropsychological assessments and assessments for group and individual therapy. In the individual and group therapy program, a range of treatment modalities are offered, including cognitive-behavioural (CBT), interpersonal and psychodynamic therapies. A referral from a physician (GP or psychiatrist), or midwife or nurse practitioner is required.

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2023/2024 RICHMOND

A variety of tests are offered to help diagnose and treat conditions related to the heart, lungs, muscle and brain. These services can be ordered by your family doctor.

604-244-5163

The Diabetes Education Centre is an outpatient program providing client, their families, and their caregivers with self-management education and support. The education centre is supported by program assistants and our interdisciplinary team includes registered nurses and registered dietitians, who are Certified Diabetes Educators. Sessions and appointments include information on nutrition, exercise, blood sugar monitoring and more to support self-management and maximize wellness.

Emergency Health Services

604-278-9711

Open 24 hours a day and services are prioritized based on the severity of a patient’s condition upon arrival. Does not answer health questions. For questions about health issues contact a Family Physician or HealthLinkBC at 811. Those experiencing a health emergency should go to the Emergency Department or call an ambulance (dial 911). Visit an Urgent Primary Care Centre (UPCC) for nonlife-threatening emergencies such as sprains, strains, fevers, minor burns, and infections. These centres are open daily and staffed with doctors and nurses to handle urgent medical concerns that don’t require emergency care or admission to hospital.

Gilwest Clinic

604-244-5118

604-244-5109

CT Scan, x-ray, ultrasound, nuclear medicine, magnetic resonance imaging (MRI), and diagnostic mammography are among the many tests carried out in the Milan & Maureen Ilich Medical Imaging Centre at Richmond Hospital. A doctor’s order is required for all of the tests done in this department.

Noakes Community Maternity Clinic 604-233-3222 Palliative Care

604-278-3361

Hospice palliative care provides comfort and quality of life care for people living with life-limiting illness and their families. The focus is on comfort care, such as pain control, rather than care aimed at curing illness. They work in partnership with you, your family and caregivers to meet your physical, emotional, social and spiritual care needs. While you are in their care, your personal, cultural and faith values will be respected at all times, as well as your beliefs and practices.

Richmond Cardiac Rehabilitation Program Healthy Heart Program 604-204-2007

A comprehensive eight-week program designed for people who have had heart problems or at risk for developing heart problems. Helps to identify and reduce factors for heart problems and educate patients on how to live a heart healthy lifestyle. Call to register for the program or for more information. Referral required. Check website at: http://www.vch.ca/Locations-Services/result?res_ id=1461 for more details.

Screening Mammography Program of BC

604-244-5505

BC women aged 40 or over are entitled to a free annual mammogram without

a referral. Screening mammography is an x-ray test used to detect early breast cancer in women. A screening mammography clinic is located at Richmond Hospital and may be accessed through the West Entrance.

Speech-Language Pathology

604-244-5174

Surgical Services

604-278-9711

Focuses on serving adults with acquired communication and/or swallowing disorders. Provide assessment, treatment, education, and referral resources to clients they serve.

For adults and children include general surgery, ophthalmology (eye), ENT (ear, nose, throat), plastics, vascular, orthopedics, urology and gynecology. Surgery at Richmond Hospital is arranged by your surgeon’s office. The time you spend in the hospital will vary depending on the type of surgery.

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Outpatient Laboratory

604-872-5151

PO Box 9600 Stn Prov Govt, Victoria, BC V8W 9P1 Provides emergency ambulance services provincially by air and land. While fees are not an insured benefit under the BC Medical Services Plan (MSP) or the Canada Health Act, the fees are heavily subsidized for persons with a valid BC Care Card who are covered by MSP (known as MSP Beneficiaries). For emergencies, call 9-1-1.

Cancellation protection plan

604-278-9711

604-660-2421

PO Box 9050 Stn Prov Govt, Victoria, BC V8W 9E2 1-800-663-7867 Email: HLTH.Health@gov.bc.ca www.gov.bc.ca/health The Ministry of Health has overall responsibility for ensuring that quality, appropriate, cost effective and timely health services are available for all British Columbians.

Brings HIV/AIDS and Hepatitis C related services to people living and working in Richmond and the surrounding communities. Offers free, confidential STI counselling, testing and treatment. Appointments are recommended for all services.

For patients recovering from life-threatening illness or injury who require intensive, around-the-clock monitoring and care.

2023/2024 RICHMOND

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604-244-5295

Provides outpatient laboratory testing of blood and urine samples including microbiology, clinical chemistry, anatomic pathology, and hematology, to help diagnose, treat, monitor and prevent disease. Not all tests available at all laboratory sites at all times; some tests require an appointment or fasting prior to specimen collection.

info@agelessadventures.com 9

Seniors

DIR E C TORY

A RESOURCE FOR OLDER ADULTS

Medical Services Plan (MSP)

604-683-7151

PharmaCare

604-683-7151

Health Insurance BC, PO Box 9035 Stn Prov Govt, Victoria, BC V8W 9E3 Email: mspenquiries@hibc.gov.bc.ca Insures medically-required services provided by physicians and supplementary health care practitioners and diagnostic procedures.

PO Box 9655 Stn Prov Govt, Victoria, BC V8W 9P2 Helps eligible British Columbia residents with the costs of eligible prescription drugs and designated medical supplies. Coverage under the Fair PharmaCare plans is provided based on an individual or family’s net income. The quality of the overall program stems from the combination of comprehensive coverage for BC residents and coverage of the drugs patients need to achieve real health benefits. For most PharmaCare plans, individuals must be actively enrolled in the BC Medical Services Plan (MSP).

Travel Assistance Program (TAP BC)

604-683-7151 1-800-661-2668

Helps alleviate some of the transportation costs for BC residents who must travel within the province for physician referred, non-emergency medical specialist services not available in their own community. Coordinated by the Ministry of Health and the transportation partners who agree to waive or discount their regular fees. Health care services provided by practitioners other than medical physicians and services not insured by MSP are not eligible. Does not provide direct financial assistance for travel costs or make travel arrangements. Meals, accommodation, mileage, fuel and local transportation expenses are not included. There is no reimbursement for travel already taken.

1228 - 13351 Commerce Parkway

Mobile Clinics

In partnership with Vancouver Coastal Health and the ALS Centre @ GF Strong Rehab Centre, the ALS Society of BC provides Mobile Clinics to outlying communities. ALS Centre healthcare professionals and an ALS Society of BC representative travel to clinic locations to provide follow-up appointments for people challenged to travel.

Support Groups

Email: patientservices2@alsbc.ca Support groups provide an open, friendly and safe environment for ALS patients, family members, caregivers and friends to discuss issues related to living with ALS. Groups are facilitated by trained volunteers and staff.

Transportation Support Program

Email: patientservices2@alsbc.ca For people living with ALS who are unable to fund transportation themselves, the Transportation Support Program provides transportation to attend appointments at the ALS Centre in Vancouver and other ALS-related medical appointments, support groups and society events. The program was initiated to ensure that all people living with ALS in BC and Yukon are given an equal opportunity to see an ALS specialist in order to improve their quality of life.

Psychological Support Program

Email: patientservices2@alsbc.ca Psychological services are available free of charge at locations across BC. Registered psychologists and clinical counsellors provide therapy and counselling to ALS patients, their families and caregivers at any stage of the illness. Services will be provided throughout the disease and up to one year following.

Alzheimer Society of BC

HEALTH ORGANIZATIONS ALS Society of BC

2023/2024 RICHMOND

604-278-2257 1-800-708-3228

Richmond, BC V6V 2X7 Email: info@alsbc.ca www.alsbc.ca The mission of the ALS Society is to cure ALS through funding research while advocating for and supporting people living with ALS.

Camp Alohi Lani

604-675-5150

303 – 828 West 8th Avenue, Vancouver, BC V5Z 1E2 Email: info@alzheimerbc.org alzheimer.ca/en/bc Exists to alleviate the personal and social consequences of Alzheimer disease and other dementias, promote public awareness, and search for the causes and the cures. Services include dementia education, support groups, individual support, a toll-free information line, free literature, and telephone and online workshops.

Programs and services are also available in Chinese.

Caregiver Support Group

604-675-5150 604-687-8299

Camp Alohi Lani, which means ‘Bright Sky’ in Hawaiian, is a camp for youth who have a parent (or grandparent in a significant role) living with ALS. Through funding received from sponsors, the Society is able to offer a youth weekend retreat at no cost to families affected by ALS. The camp is a safe setting in which youth aged 8 to 17 can come together and receive support on their ALS journey.

For family and friends of people with Alzheimer’s disease or other dementias.

For times and locations of English groups, call 604-675-5150. For times and locations of Cantonese and Mandarin groups, please contact Sharon Tong at stong@alzheimerbc.org or 604-687-8299.

Care Connections

For persons experiencing early symptoms of Alzheimer’s disease or other dementias. For times and locations of English groups, call 604-675-5150.

The primary purpose of forming a Care Connection is to reduce caregiver responsibilities and lessen the worry the person with ALS has about their caregiver. By caring for the caregiver, the person with ALS is helped as well. The ALS Society of BC’s Care Connection is a program to aid your own group of caring family and friends to help their loved ones with ALS and their caregivers.

Day of Caring

Email: patientservices2@alsbc.ca Held in communities around BC, Caregivers’ Day is a chance for caregivers and former caregivers of ALS patients to have a day of respite. This event allows ALS caregivers to come together and share experiences. It also provides opportunities for caregivers to learn how to take better care of themselves and how to cope with grief.

Equipment Loan Program

Email: equipmentloan@alsbc.ca With 2,900 pieces of medical equipment, the Equipment Loan Program is designed to help people cope with the daily challenges of decreasing mobility and independence through obtaining basic and essential assistive equipment.

This includes mobility equipment, lift equipment, beds and accessories, communication devices and bathroom aids. All equipment loaned is available at no charge to registered ALS patients.

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Early Stage Support Group (Virtual) First Link®

604-675-5150

Email: info.vancouver@alzheimerbc.org First Link® dementia support connects people living with dementia and their care partners to support services, education and information as early as possible after diagnosis and throughout the progression of the disease. Families can be referred by healthcare providers or contact First Link at any stage of the disease and receive regular follow-ups to provide them with information, links to resources and support. For further information, www.alzheimer.ca/en/help-support/programs-services/first-link.

First Link® Dementia Helpline

1-800-936-6033 1-833-674-5007

For anyone affected by dementia, whether professionally or personally. Get the support you need, when you need it. English: 1-800-936-6033, Monday to Friday, 9 a.m. to 8 p.m. Cantonese and Mandarin: 1-833-674-5007, Monday to Friday, 9 a.m. to 4 p.m.

Minds in Motion®

604-675-5150

A fitness and social program for people with early symptoms of dementia or memory loss and a family member or friend. Enjoy gentle exercise, activities and social time in a relaxed atmosphere. For further information, www.alzheimer.ca/ en/bc/we-can-help/minds-in-motion.

Seniors

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A RESOURCE FOR OLDER ADULTS

Richmond Resource Centre

290 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: info.vancouver@alzheimerbc.org | info.chinese@alzheimerbc.org Contact 604-675-5150 or email info.vancouver@alzheimerbc.org for more details in English. Contact 604-687-8299 or email info.chinese@alzheimerbc. org for more details in Chinese.

Webinars

Email: learnfromhome@alzheimerbc.org Learn from home with one of the Society’s free one-hour telephone/online workshops. For further information, www.alzheimer.ca/bc/en/help-support/ programs-services/webinars.

Anxiety Canada

604-620-0744

400-601 West Broadway , Vancouver, BC V5Z 4C2 Email: info@anxietycanada.com www.anxietycanada.com Anxiety Canada is a national charity focused on raising awareness about anxiety and anxiety disorders and increasing access to proven resources and treatment.

For two decades, Anxiety Canada has been leading development of popular online resources and programs based on cognitive behavior therapy. Free resources include: the MindShift CBT App, My Anxiety Plans (for adults and children), and a national directory called Find Help for related services/programs. They also offer MindShift CBT Groups, a virtual group-based treatment program for people with mild to moderate anxiety. This program offers a limited number of subsidized places per group based on a first-come-first-served basis.

Arthritis Society Canada

604-714-5550

895 West 10th Avenue, 3rd Floor, Vancouver, BC V5Z 1L7 1-800-414-7766 Email: info@arthritis.ca www.arthritis.ca Arthritis Society Canada is dedicated to extinguishing arthritis. They represent the six million Canadians living with arthritis today, and the millions more who are impacted or at risk. Fueled by the trust and support of our donors and volunteers, Arthritis Society Canada is fighting the fire of arthritis with research, advocacy, innovation, information and support. Information and support services include Arthritis Talks (online webinar series), Arthritis Connections (online peer connection events), digital information and support services, and an information line.

Arthritis Line

1-800-321-1433

The Arthritis Line is a support service for people affected by arthritis. Our trained volunteers can answer your questions about arthritis, how to manage the disease and where to access arthritis-related resources. Support is available Monday to Friday.

Arthritis Talks

https://www.arthritis.ca/arthritistalks Offered throughout the year, these webinars are a chance to hear from arthritis experts on a wide-range of topics, management strategies, and new research in arthritis care - you’ll feel more empowered and able to tackle the challenges that come with arthritis after watching a live webinar or viewing a recording.

BC Association of Clinical Counsellors

250-595-4448 1-800-909-6303

109 - 1034 Johnson Street, Victoria, BC V8V 3N7 Email: hoffice@bcacc.ca www.bcacc.ca Professional association which regulates and promotes the professional practice of Registered Clinical Counsellors in British Columbia. Provides counsellor referrals to people seeking counselling. Counsellors registered with us are in their own private practice who set their own rates. It is their choice whether to offer a sliding scale, or otherwise reduced rate. The recommended fee is $120 per hour.

BC Cancer - Vancouver

604-877-6000

600 West 10th Avenue, Vancouver, BC V5Z 4E6 1-800-663-3333 www.bccancer.bc.ca Provides a province-wide cancer care and research for residents of BC. Includes provincial standards for prevention, early detection, diagnosis, treatment and rehabilitation, and palliative cancer care. Committed to providing all patients in BC with access to a full range of cancer services. Has six regional cancer centres located in Vancouver, Victoria, Surrey, Abbotsford, Kelowna and Prince George, 12

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as well as community cancer clinics and a network of oncology professionals, to ensure that the same standards of cancer care and treatment are provided to patients throughout BC.

BC Dental Association

604-736-7202 1-888-396-9888

400 - 1765 West 8th Avenue, Vancouver, BC V6J 5C6 Email: info@bcdental.org www.bcdental.org A provincial member of the Canadian Dental Association and is active in providing dental or oral health information to the public. Monday - Friday 8:00am - 4:00pm

Find a Dentist

info@bcdental.org Use the website www.yourdentalhealth.ca/visiting-your-dentist/find-a-dentist/ to find a dentist who is taking new patients. Also includes dentists who offer discounts for seniors or students and dentists who have payment plans.

Reduced-Cost Clinics in BC can be found on www.yourdentalhealth.ca/visitingyour-dentist/reduced-cost-clinics/.

BC Doctors of Optometry

604-737-9907

121-10551 Shellbridge Way, Richmond, BC V6X 2W8 1-888-393-2226 Email: info@optometrists.bc.ca bc.doctorsofoptometry.ca BC Doctors of Optometry (BCDO) is dedicated to ensuring the successful practice of optometry in accordance with the highest standards of patient care. Also aims to respond to the educational and information needs of members and to advocate for the eye health of British Columbians. They can help you Find a Doctor of Optometry to schedule eye exams; access our Occupational Vision Plan to keep your eyes safe at work; learn more about the different types of eye health conditions by accessing our Eye Health Library and ensure your children are reaching their full potential through our children’s vision program EyeLearn. Office hours are 8:30am - 5:00pm, Monday to Friday.

Seniors

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Non-Clinic Support Services

Email: sonia@bcepilepsy.com BC Epilepsy Society staff provide non-clinical support services to people living with epilepsy and their loved ones across the province through oneon-one meetings including assistance with finding resources and community services; information on seizure education, safety planning, and epilepsy selfmanagement strategies; and counselling for people living with epilepsy and their loved ones. They help guide individuals - whether new or well known to BC Epilepsy Society - through diagnosis and life transitions with evidence-based strategies to foster self-sufficiency and resiliency. Visit https://bcepilepsy.com/ programs/non-clinical-support-services/ for more information.

Epilepsy Expert Webinar Series

Email: sonia@bcepiepsy.com The BC Epilepsy Society and the I AM A VOICE for Epilepsy Awareness campaign are proud to offer the Epilepsy Expert Webinar Series. Professionals in various fields provide presentations via Zoom Webinars on a variety of topics that impact the daily lives of people living with epilepsy (ex. health, law, employment, etc.).

This allows you to get up-to-date and accurate information. Please visit http:// bcepilepsy.com/programs/epilepsy-expert-webinar-series for more information.

Epilepsy Surgery Friends Network

Email: sonia@bcepiepsy.com Undergoing surgery can be a time of great uncertainty and adjustment. Speaking to someone who has gone through a similar procedure can help alleviate unanswered questions. You can ask the network of friends that would be pleased to share the resolutions to some of the same questions you are experiencing.

Alternatively, help strengthen the network of those living with epilepsy; sharing your previous experience with surgery may address the concerns that someone

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else may be having. Please visit our Epilepsy Surgery Friends group on Facebook: https://www.facebook.com/Epilepsy-Surgery-Friends-2026334807580157/

Family Peer Support Group

Email: sonia@bcepilepsy.com For anyone living with or affected by epilepsy, including people living with epilepsy and their family members, friends and loved ones. Visit https://bcepilepsy.com/ programs/connecting-with-others/ for more information.

Lecture Series & Educational Events

Email: sonia@bcepiepsy.com The BC Epilepsy Society hosts both in-person and online lecture series and educational events on a wide variety of epilepsy-related topics and the BC Epilepsy Society website is a host to a number of videos and presentations by experts in the field of epilepsy, allowing the uptake of up-to-date and accurate information on various topics related to epilepsy. Visit https://bcepilepsy.com/ programs/lecture-series-educational-events/ for more information.

Connecting with Others

Email: sonia@bcepilepsy.com Offers people living with epilepsy and their families, friends, and loved ones the opportunity to meet other inspirational people who truly understand life with epilepsy. Whether it’s laughing together or sharing tips and tricks they have learned along the way, connecting with others makes the journey much more fun! The groups are available via both online and in-person means. Visit http:// bcepilepsy.com/programs/connecting-with-others for more information.

EyeLearn

Email: communications@optometrists.bc.ca www.bc.doctorsofoptometry.ca/children-vision-resources/ EyeLearn is a children’s vision program that focuses on outreach and education of key stakeholders regarding the importance of vision for learning, the value of a comprehensive eye examination, and modern children’s vision needs including screen time recommendations. For further information, please contact communications@optometrists.bc.ca

Eyesafe

604-737-9947

IT’S FRIENDS WE MEET ALONG THE WAY

That Help Us Appreciate The Journey

Unit 121, 10551 Shellbridge Way, Richmond, BC V6X 2W8 Email: info@eyesafebc.ca Provides exceptional prescription safety eye-wear service to employers. Consists of a province wide network of approximately 330 doctors of optometry across 85 communities to ensure your employees receive correctly fitted prescription safety glasses suitable for their work environment.

Eye Health Library

Visit https://bc.doctorsofoptometry.ca/eye-health-library/ to learn more about Eye Exam & Diagnoses, Eyewear Solutions, Prevention Information, and Treatment Options.

BC Epilepsy Society

604-875-6704

PO Box 30521 Burnaby, RPO Madison, Burnaby, Madison BC V5C 6J5 Email: deirdre@bcepilepsy.com or sonia@bcepilepsy.com www.bcepilepsy.com The BC Epilepsy Society is a provincially incorporated non-profit organization and a federally registered charitable organization dedicated to providing client support, education, information, resources, and community support to the over 50,000 people living with epilepsy and their families, friends and loved ones. They provide non-clinical support services, free epilepsy and seizure workshops at schools, workplaces, and other organizations across BC, their Epilepsy Expert Webinar Series, Voice Epilepsy podcast series, as well as a newsletter and resource library.

There are no barriers to accessing their programs and services as they are free of charge and available in our offices, within community spaces throughout BC, and by phone, email and online via Zoom.

The Maple Residences

604-277-4519

Independent living in Steveston Village

www.themapleresidences.com 13

Seniors

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BC Lung Foundation

A RESOURCE FOR OLDER ADULTS

604-731-5864

2675 Oak Street, Vancouver, BC V6H 2K2 1-800-665-5864 Email: info@bclung.ca bclung.ca A non-profit organization dedicated in helping to prevent lung disease and improve lung health through research, education, advocacy, and patient support initiatives. Offers educational and community programs on COPD (chronic obstructive pulmonary disease), asthma, tobacco and vaping, air quality, and other lung related conditions. See website for more information.

QuitNow Services

1-877-455-2233

Email: quitnow@bclung.ca www.quitnow.ca QuitNow offers support to British Columbians looking to quit or reduce tobacco and e-cigarette use, delivered by the BC Lung Foundation on behalf of the Government of British Columbia The QuitNow program includes online information, personalized coaching by phone, text, and live chat, and access to a supportive community of peers. Services are free to access for British Columbia residents and are available to anyone aged 10 and up. For further information, www.quitnow.ca

BC Lupus Society

604-714-5564 1-866-585-8787

332- 720 Sixth Street, New Westminster, BC V3L 3C5 Email: info@bclupus.org www.bclupus.org Offers education to and support for lupus patients and their families. An annual education symposium is held to offer information to lupus patients, family, and friends. Publishes a quarterly newsletter. For general information, contact us at info@bclupus.org or call us at 604-714-5564. For more information on support groups in the Lower Mainland, contact Brenda at brenda.bergen@bclupus.org.

Metro Vancity Lupus Support Group

Email: brenda.bergen@bclupus.org Meetings every Monday and Wednesday evenings on Zoom, please contact via email for details (no in-person meetings currently due to COVID-19)

BC Mental Health and Substance 604-829-8657 Use Services 310-6789 (Crisis Line) Email: bcmhsusinfo@phsa.ca

www.bcmhsus.ca

BC Mental Health and Substance Use Services, part of the Provincial Health Services Authority, provides highly specialized treatment for people across British Columbia with severe mental health and substance use/addiction issues, people in custody, and people who have been referred by the courts for assessment and treatment.

Our Services (bcmhsus.ca) are by referral only.

BC Pets and Friends

2023/2024 RICHMOND

604-688-1766

PO Box 38639 100 3rd Street East, North Vancouver, BC V7M 1E0 Email: info@petsandfriends.org www.petsandfriends.org Pets and Friends is a registered non-profit charity in the lower mainland of British Columbia offering a pet therapy program that brings the healing power of pet therapy to residents, patients and students in a variety of settings such as seniors residences, hospitals and colleges. Pet therapy improves quality of life, reduces stress and brings love, comfort and companionship to those who need it most.

BC Podiatric Medical Association

604-985-3338

1087 Roosevelt Crescent, North Vancouver, BC V7P 1M4 Email: info@bcpodiatrists.ca www.bcpodiatrists.ca Provides information on podiatry and acts as a fraternal membership for Podiatrists.

See the website for a list of podiatrists in the area and information on podiatry in BC.

BC Psychological Association (BCPA)

604-730-0501

Email: admin@psychologists.bc.ca www.psychologists.bc.ca Represents psychologists in BC as a body committed to advancing psychology and the psychological well-being of all British Columbians. Sponsors professional development and networking activities for members, publishes the BC Psychologist, and operates a province-wide referral service. Maintains relationships with government with the goal of expanding the role of Registered Psychologists in BC’s health care system and contributing to public policy. Promotes the value of psychological health and wellness in every aspect of life.

Psychologist Referral Service

604-730-0522

www.psychologists.bc.ca/find_psychologist 1-800-730-0522 A referral service to find a registered psychologist in BC. Call or visit the website.

BC Schizophrenia Society 1-888-888-0029 (Richmond/Vancouver Regional Educator) 778-836-1886 (Provincial Office) 604-270-7841

1100 - 1200 West 73rd Avenue, Vancouver, BC V6P 6G5 Email: info@bcss.org | vanrich@bcss.org www.bcss.org Dedicated to providing support to families, educating the public, raising funds for research, and advocating for better services for people with schizophrenia and other serious and persistent mental illness. Contact Noleen Mueller (the Richmond/Vancouver regional educator) at vanrich@bcss.org or 778-836-1886. All programs are free.

Family Education and Support Group

For individuals considering suicide, or for those who are concerned about someone who may be at risk of suicide. Free and available 24 hours a day.

www.bcss.org/events BCSS regions and branches offer support groups for family members and supporters of persons with schizophrenia and other serious mental illnesses. For a full list visit: www.bcss.org/events.

310 Mental Health Support

Partnership Education Presentation Program

1-800-SUICIDE

1-800-784-2433

310-6789

A crisis line that provides emotional support, information and resources specific to mental health and substance use disorders.

Partnership Education Presentations use a storytelling model that consists of three guest speakers - a person with a psychiatric diagnosis, a family member and a mental health professional. Through this powerful educational tool, presenters describe their unique experiences with mental illness and help people in the community better understand the nature, prevalence, and impact of chronic and severe mental illness.

Seniors

D IR E CTORY

A RESOURCE FOR OLDER ADULTS

Strengthening Families Together (SFT) – 6 Session Group For Family And Caregivers

6-week education and support course for family members and caregivers only, of those affected by severe and persistent mental illness. SFT provides participants with support, awareness, and tools, in a safe environment.

British Columbia College of Oral Health Professionals (BCCOHP) 672-202-0448 110 - 1765 8th Ave W, Vancouver, BC V6J 5C6 1-888-202-0448

Email: info@oralhealthbc.ca oralhealthbc.ca BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. They protect the public in three main ways: 1. Ensuring that oral health professionals are able to practise competently 2. Setting standards for the delivery of safe and patient-centred oral health care 3. Investigating complaints about oral health professionals

Canadian Cancer Society

1-888-939-3333

575 W 10th, Ave, Vancouver, BC V5Z 4C3 1-800-663-2524 Email: cancerinfo@cancer.ca www.cancer.ca The home base of the Centre for Cancer Prevention and Support (CCPS) is a new 70,000 square foot purpose-built facility in the heart of Vancouver’s health district and adjacent to provincial cancer treatment facilities. As a national hub of research and innovation for cancer prevention and support services, the CCPS building is a mixeduse space that will bring together researchers, clinical support service providers, innovators, Canadian Cancer Society staff as well as out-of-town cancer patients staying at the patient lodge while receiving treatment. Amenity space within CCPS includes a demonstration kitchen, a gym, a meditation room and a rooftop garden.

Cancer Information Service

1-888-939-3333

Support Programs

1-888-939-3333

A national, toll-free service offering current, accurate, and confidential information about cancer, treatments, community services/programs, and prevention strategies. Services are available 9:00am to 6:00pm on Monday through Friday.

The programs are free or low cost and confidential, and many are available in multiple languages. Through the programs, they help people better manage life with cancer, find community and connection, and build wellness and resilience.

Please call 1-888-939-3333 for more information.

Canadian Celiac Association British Columbia

604-736-2229 1-877-736-2240

2675 Oak St, Vancouver, BC V6H 2K2 Email: info@bcceliac.ca www.bcceliac.ca The Canadian Celiac Association British Columbia is a registered charity that supports members and the public adversely affected by gluten: Celiac Disease (CD), Dermatitis Herpetiformis and gluten sensitivity. Aims to increase awareness as whilst 1% of the population have CD, around 85% of those are undiagnosed (average of 10 years to receive a diagnosis). Support groups are available throughout the Lower Mainland, as well as an information line, email help line, Instagram and

2023/2024 RICHMOND

Facebook. Members receive a quarterly magazine. Donations fund research into Celiac Disease and support for those impacted by gluten.

Canadian Guide Dogs for the Blind (CGDB)

604-270-2432

Canadian Hemochromatosis Society

604-279-7135

PO Box 280, Manotick, Ontario K4M 1A3 Email: info@guidedogs.ca www.guidedogs.ca Aims to assist visually impaired Canadians with their mobility by providing and training them in the use of professionally trained Guide Dogs.

285 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 1-877-223-4766 Email: office@toomuchiron.ca www.toomuchiron.ca The complications of Hemochromatosis are preventable through early diagnosis and treatment, and that is why the activities of the Society are directed towards creating awareness to the general public and medical professionals, providing information, and supporting those who are affected. The national and local office of the Canadian Hemochromatosis Society is located in Richmond with volunteer contacts located throughout the country. They welcome volunteers.

Client Support

Aims to address questions and concerns of clients who have symptoms that can be attributed to hemochromatosis, suspect a diagnosis of hemochromatosis, have not been diagnosed, misdiagnosed, effectively diagnosed, have family members who have recently been diagnosed, or who have been managing their hemochromatosis for a while and have new issues.

Canadian Liver Foundation – BC/Yukon Region

604-707-6430 1-800-856-7266

Help Line Information and Referral Service

1 -800-563-5483

109 - 828 West 8th Avenue, Vancouver, BC V5Z 1E2 www.liver.ca Committed to promoting liver health and to reducing the incidence and impact of all liver disease through research, education, and patient support programs. ** During the pandemic, all our programs have been offered online. Please call 604-707-6430 for more information.

A confidential and anonymous telephone service providing accurate and timely information, as well as appropriate referrals regarding viral hepatitis and all forms of liver disease. Aims to be accessible and enables callers to make informed decisions regarding their health.

Living with Liver Disease Program 1-800-856-7266

Email: nchu@liver.ca Offered online several times a year since the COVID-19 pandemic, these sessions provide patients and their family members with the opportunity to learn about liver disease and its management. Sessions are presented with community breakout room sessions after keynote speakers cover topics such as liver and liver disease, viral hepatitis, healthy eating, psychology and coping with illness, transplantation, and alternative therapies.

TAX AND ESTATE PLANNING: PAVING THE RIGHT PATH TO YOUR SECURED FUTURE!

Ask RHN how we can assist in designing an effective estate plan that makes sense to you.

1-888-764-3188 604-273-9338 1 888 746 3188 • 604-273-9338

www.RHNCPA.com info@RHNCPA.com https://www.rhncpa.com/ • info@RHNCPA.com 14

PHONE: 604-875-4111 EXT. 69313 EMAIL: COGMOB.RESEARCH@UBC.CA

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Seniors

DIR E C TORY

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Canadian Mental Health Association, Vancouver-Fraser Branch 604-872-4902

110 - 2425 Quebec Street, Vancouver, BC V5T 4L6 Email: info.vf@cmha.bc.ca www.vancouver-fraser.cmha.bc.ca As the nation-wide leader and champion for mental health, the Canadian Mental Health Association facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness. Offices located in Vancouver, New Westminster, and Delta.

Delta Office

604-943-1878

New Westminster Office

604-516-8080

4871 Delta Street, Delta, BC V4K 2T9 Email: info.vf@cmha.bc.ca 233 - 610 6th Street, New Westminster, BC V3L 3C2 Email: info.vf@cmha.bc.ca

Canadian Red Cross

604-709-6600

Health Equipment Loan Program 604-270-4224 ext. 3 (HELP) – Basic and Advanced Equipment 604-270-6781

101-3850 Jacombs Rd., Richmond, BC V6V 1Y6 Email: LMR.HELP@redcross.ca The Canadian Red Cross Health Equipment Loan Program offers mobility, independence and safety to seniors and those recovering from illness or surgery in their own homes. We also accept donations of health equipment in many locations across Canada. The Canadian Red Cross will then disinfect and repair these items so that they can be re-used through our equipment loan programs - a cost-effective and environmentally friendly approach to increase access to much needed health equipment. Learn more about our equipment donation program and the type of equipment we can accept. Office hours are Monday to Friday from 9 a.m. to 12:30 p.m. and Saturdays from 9 a.m. to 2 p.m. Closed on long weekends.

1-833-474-0360

Email: FriendlyCallsBC@redcross.ca The Friendly Calls Program is a free-to-access phone-based program that is available to adults who are experiencing isolation, loneliness, or anyone who feels they could benefit from more social connection. The program is designed to link volunteers with individuals who would like to engage with others, and to provide a connection to community resources. These phone calls create an opportunity to form social connection and to check on the participant’s wellbeing.

Cerebral Palsy Association of British Columbia (CPABC)

604-408-9484 1-800-663-0004

330 - 409 Granville Street, Vancouver, BC V6C 1T2 Email: info@bccerebralpalsy.com www.bccerebralpalsy.com Raises awareness of cerebral palsy (CP) in the community, assists those living with CP to reach their maximum potential, and works to see those living with CP realize their place as equals within a diverse society. Check website for further information about workshops, recreational programs, and resources at: www.bccerebralpalsy. com/programs/.

Equipment Subsidy Program

CPABC is pleased to offer financial assistance for the purchase of assistive devices. Some categories of equipment that are funded include: Communication and Writing Aids, Orthotic Devices, Positioning and Ambulance Aids, Home Accessibility Aids, and Electronic Aids to Daily Living.

Information

Contact to learn about services, programs, and resources available to those living with or affected by CP. Publications and blog posts on current topics related to CP are available on the website.

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604-431-2121 1-800-563-2642

Royal City Centre Suite 201B, 610 6th St, New Westminster, BC V3L 3C2 Email: info@cnib.ca www.cnib.ca CNIB delivers innovative programs and powerful advocacy that empower people impacted by blindness to live their dreams and tear down barriers to inclusion.

Their work as a blind foundation is powered by a network of volunteers, donors and partners from coast to coast to coast. The CNIB, Vision Loss Rehabilitation Canada and CNIB Deafblind Community Services make up the CNIB Group.

CNIB SmartLife

Home to hundreds of products that can make life easier after a loss of sight.

A retail enterprise which has grown to be one of Canada’s largest retailers of assistive products for people who are blind or partially sighted, serving more than 15,000 customers per year.

Learn

Every day in B.C. & Yukon, Canadian Red Cross programs and services help people with support, information and training in three main areas of focus: Disasters & Emergencies, Prevention & Safety, and Community Health & Wellness.

Friendly Calls

CNIB (Canadian National Institute for the Blind)

2023/2024 RICHMOND

1-800-268-8818

CNIB’s “Learn” programs focus on education, skills training, and literacy to empower you to achieve your goals by fostering social skills and independence.

Live

“Live” programs provide the support and services to enhance your daily living skills, realize your goals, and seize your future with confidence.

Play

Whether you’re thinking of trying yoga or learning how to paint, “Play” programs foster an active and healthy lifestyle and give you the opportunity to connect with others.

Tech

Unleashing the power of technology lets you lead an independent life. Our “Technology” programs level the playing field, providing skills and training that focus on the accessible, available, and affordable technology.

Work

604-431-2112

CNIB’s “Work” programs provide you with the skills and resources to attain your career ambitions, thrive academically at every stage, and hone your abilities as an entrepreneur or mentor.

College of Chiropractors of BC

604-742-6470

College of Massage Therapists of BC

604-736-3404 1-877-321-3404

College of Naturopathic Physicians of BC

604-688-8236 1-877-611-8236

900 - 200 Granville Street, Vancouver, BC V6C 1S4 1-877-742-6470 Email: info@chirobc.com www.chirobc.com The regulatory body that licenses chiropractors in our province and sets standards of practice to protect the public. In order to maintain a license to practice, all chiropractors must meet a strict set of guidelines including graduation from an accredited chiropractic college, criminal record check clearance and ongoing education requirements.

560 - 1285 West Broadway, Vancouver, BC V6H 3X8 Email: info@cmtbc.ca www.cmtbc.ca A professional regulatory body that is responsible for registering massage therapists. Regulates the profession of massage therapy in the public interest to ensure that registered massage therapists (RMTs) in BC deliver safe, ethical, and effective treatment. Ensures that RMTs maintain high professional standards and administers a public complaints and professional discipline process. Office hours are Monday to Friday, 8:30 am to 4:30 pm.

840 - 605 Robson Street, Vancouver, BC V6B 5J3 Email: office@cnpbc.bc.ca www.cnpbc.bc.ca The licensing and regulating college of the naturopathic physicians in BC. Provides information and investigates complaints. Protects the public interest by ensuring that naturopathic physicians in BC practice safely, ethically, and competently.

Seniors are an important part of our dynamic community! Please contact your Richmond MLA to learn more about seniors resources like home adaptation supports and the Farmers’ Market Nutrition Coupon Program.

Seniors

DIR EC TORY

College of Physicians and Surgeons of BC

A RESOURCE FOR OLDER ADULTS

604-733-7758 1-800-461-3008

300 - 669 Howe Street, Vancouver, BC V6C 0B4 www.cpsbc.ca A provincial licensing body for physicians and surgeons. Regulates the practice of medicine under the authority of provincial law and ensures physicians and surgeons meet expected standards of practice and conduct. All physicians and surgeons who practise medicine in the province must be registrants of the College. The College administers processes for responding to complaints from patients and for taking action if a physician or surgeon is practising in a manner that is incompetent, unethical or illegal. Also administers a number of quality assurance programs to ensure physicians and surgeons remain competent throughout their professional lives, including Drug Programs, Physician Practice Enhancement Program and Physician Office Medical Device Reprocessing Assessments. The College accredits diagnostic and surgical facilities through the Diagnostic Accreditation Program and the Non-Hospital Medical and Surgical Facilities Accreditation Program.

College of Psychologists of BC

604-736-6164

404 - 1755 West Broadway, Vancouver, BC V6J 4S5 1-800-665-0979 www.collegeofpsychologists.bc.ca The regulatory body for the profession of psychology in BC. Protects the public interest by regulating the practice of psychology and monitoring the practice of psychology practitioners. Sets the standards for the practice of psychology.

Represents the joint participation of the public and the profession in striving to ensure that the public receives competent and ethical psychological services from qualified providers.

Community Mental Wellness Association of Canada

604-273-1791 604-332-0156

3105-8888 Odlin Crescent, Richmond, BC V6X 3Z8 Email: info@cmwac.ca www.cmwac.ca Supports the recovery and self-reliance of those with mental challenges and aims to reduce the social stigma against mental illness. Provides mental health support services (in Mandarin, Cantonese and English) to people and their families in need. Promotes mental wellness through mental health education workshops, seminars, ongoing group activities (eg. Singing, Bridge, Walking, Painting, etc.), Outreach visits, Counselling, Training for volunteers, Youth Ambassador Group, advocacy, Family support groups, Festival gatherings, and Virtual mental support. Offers referral services and networks with communities closely to raise public awareness of mental illness. Provides free (or by donation) counselling support in English and Mandarin/Cantonese by appointment only for resources for low-income residents. Holds monthly Bilingual Psychology First Aid Station “Heart to Heart” which is to listen, help, and support the community.

Crohn’s and Colitis Canada

1-800-513-8202

PO Box, 47147 City Square, Vancouver, BC V5Z 4L6 Email: tmcgeachie@crohnsandcolitis.ca www.crohnsandcolitis.ca Crohn’s and Colitis Canada was founded in 1974 by concerned parents hoping to help their children and others living with Crohn’s disease or ulcerative colitis. They are a volunteer-based charity focused on finding the cures for Crohn’s disease and ulcerative colitis and improving the lives of children and adults affected by these diseases. Services include peer to peer support groups, caregiver support groups, education sessions, kids camp, scholarships, and webinars.

Support Groups; Peer to Peer Support and Caregivers Support 1-800-513-8202

Email: tmcgeachie@crohnsandcolitis.ca The Gutsy Support program provides individuals an opportunity to connect with support staff and other people affected by Crohn’s or colitis, to get advice, emotional support, and information about living with IBD. This program does not replace professional counselling or advice from your medical specialists. If you are in crisis or require more immediate assistance, please call 911 or visit your nearest emergency department. For dates, times and locations please contact Teri at 1-800-513-8202 or email tmcgeachie@crohnsandcolitis.ca.

Webinars

www.crohnsandcolitis.ca/Support-for-You/Webinars Crohn’s and Colitis Canada offers a number of online educational webinars throughout the year for individuals affected by Crohn’s or colitis and their families.

These webinars are led by expert healthcare professionals and researchers in the field of inflammatory bowel disease (IBD) that cover a variety of topics including 18

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treatment, diet and nutrition, symptom management, complications and extra intestinal manifestations, mental health, and more! For more information on our webinars please visit https://crohnsandcolitis.ca/Support-for-You/Webinars.

Gutsy Learning Series

www.crohnsandcolitis.ca/Support-for-You/Gutsy-Learning-series The Gutsy Learning Series provides unparalleled access to Canada’s top IBD researchers and healthcare providers! This is a special opportunity to connect directly with leaders in the field and strengthen your knowledge of Crohn’s disease and colitis. Available online and in-person, the series is accessible across Canada. All of the talks are recorded for future viewing on the Gutsy Learning Videos page. For more information, please visit https://crohnsandcolitis. ca/Support-for-You/Gutsy-Learning-series.

Diabetes Canada

604-732-1331

Email: infobc@diabetes.ca www.diabetes.ca Improving the quality of life for people with diabetes is at the heart of Diabetes Canada’s commitment to all Canadians diagnosed with this chronic health condition. That means connecting children and youth with type 1 diabetes through Diabetes Canada’s D-Camps; providing healthcare professionals and people with diabetes with expert information that improves their care and selfmanagement; assisting researchers working on leading-edge treatments; and advocating on behalf of those with diabetes for equity, improved access to supplies and more.

Diabetes Information and Support 1-800-226-8464

Email: infobc@diabetes.ca Their Info and Support toll-free help line welcomes questions from anyone living with or affected by diabetes. They encourage you to call if you are newly diagnosed, a family member with questions about a loved one, a health-care professional, at risk of developing diabetes, or just have general questions about diabetes. All calls are confidential, and support is available in both English and French. Available Monday to Friday from 8:00 a.m. to 6:00 p.m. (EST). You can also leave a voice message or send an email at info@diabetes.ca and they will respond within two business days.

Garratt Wellness Centre

604-204-2007

Health & Home Care Society of BC (Care BC)

604-733-9177 1-888-677-6614

Seniors D I R E C T O R Y HealthLinkBC

A RESOURCE FOR OLDER ADULTS

8-1-1

Various Locations Provides 24/7 access to non-emergency health information and advice in BC via telephone, a website, a mobile app, and a collection of print resources. The HealthLink BC website provides information on health topics, symptoms, and overthe-counter and prescription drugs and offers tips for maintaining a healthy lifestyle.

The online FIND Services and Resources Directory provides detailed information about how, and where, to find health services in B.C. You may call HealthLinkBC at 8-1-1 toll-free in B.C., or for the deaf and the hard of hearing, call 7-1-1. You will be connected with an English speaking health service navigator, who can provide health and health service information and connect you with: • Dietitian Services | HealthLink BC: speak to a registered dietitian from 9am to 5pm Pacific Time, Monday to Friday • Nursing Services | HealthLink BC: speak to a registered nurse any time,every day of the year for non-emergency, confidential health education and advice • Pharmacist Services | HealthLink BC: speak to a pharmacist from 5pm to 9am Pacific Time every day of the year • Physical Activity Services | HealthLink BC: speak to a qualified exercise professional from 9am to 5pm Pacific Time, Monday to Friday Translation services are available in more than 130 languages. For service in another language, say the language you want (for example say “Punjabi”), and an interpreter will join the call.

HealthLinkBC Directory

www.healthlinkbc.ca/health-services/search-services-your-area The HealthLinkBC Directory lists health and health-related services provided by the provincial government, provincial health authorities and non-profit agencies across the province. You can search for walk-in clinics, emergency rooms,

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hospitals, mental health programs, home care programs, pharmacy services, laboratory services and so much more.

HealthLinkBC Files

www.healthlinkbc.ca/services-and-resources/healthlinkbc-files The HealthLinkBC Files are easy-to-read fact sheets about public health and safety topics. The files are available on our website and in print at local public health units. All HealthLinkBC Files are available in English and translated into Chinese, Farsi, French, Korean, Punjabi, Spanish and Vietnamese. Learn more about our HealthLinkBC Files at https://www.healthlinkbc.ca/more/resources/healthlinkbc-files

Health Service Navigators

www.healthlinkbc.ca/health-services/healthlink-bc-811-services/navigationservices When you call 8-1-1 you will be connected with a health service navigator. They can provide you with health information, help you navigate the health care system and find health services across the province, or connect you with a registered nurse, registered dietitian, qualified exercise professional, or pharmacist. Our navigators are available any time of the day or night, every day of the year. Learn more about Navigation Services at HealthLink BC at https://www.healthlinkbc. ca/health-services/healthlink-bc-811-services/navigation-services

Pharmacists

www.healthlinkbc.ca/health-services/healthlink-bc-811-services/pharmacist-services You can call 8-1-1 to talk to a pharmacist about your medication questions.

Our pharmacists are on call at 8-1-1 when your community pharmacist may be unavailable-every night from 5pm to 9am Pacific Time.

7504 Chelsea Place, Richmond, BC V7C 3S9 Email: garrattwellnesscentre@vch.ca garrattwellness.vch.ca Offers programs, education and resources to help Richmond residents live well and connect with one another to improve the quality of their lives. Also promotes independence and empowers people to improve or maintain their health. The Centre includes opportunities to grow and cook food, eat well, be physically active, and build community connections. The health professionals on the team represent various disciplines in order to assist you with your chronic care needs.

Suite 204-3077 Granville Street, Vancouver, BC V6H 3J9 Email: info@carebc.ca www.carebc.ca Works to build healthy communities through health, wellness, and community support services. Programs include Meals on Wheels, Chinese Meals on Wheels, the Family Respite Centre, and the Community Integration Project.

Family Respite Centre

604-327-9525

Meals on Wheels

604-732-7638

2711 East 49th Street, Vancouver, BC V5S 1K3 Offers a home-like environment where seniors with mental or physical frailties receive temporary care, benefiting from the care of dedicated nursing staff, advanced recreational and therapeutic programs, and the opportunity to socialize with other guests, staff and volunteers. Fax number is 604-327-9528.

Volunteers deliver meals every weekday throughout Vancouver, Richmond and the North Shore. In addition to the hot, nutritious food, meal recipients benefit from a visit from friendly volunteers and an informal check on their safety.

Meals are delivered Monday to Friday in Richmond and Vancouver and Monday, Wednesday and Friday on the North Shore between 10:30am and 1:00pm. For Western Meals on Wheels call 604-732-7638. For Chinese Meals on Wheels call 604-733-6615. For North Shore Meals on Wheels call 604-922-3414. To volunteer with Meals on Wheels, please call 604-733-9177 ext. 107.

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Seniors

DI RE C TORY

A RESOURCE FOR OLDER ADULTS

Qualified Exercise Professionals

www.healthlinkbc.ca/health-services/healthlink-bc-811-services/physical-activity-services Qualified exercise professionals at HealthLink BC can answer your physical activity and exercise questions. Qualified exercise professionals can prescribe physical activity and provide exercise advice or guidance to individuals of all ages and abilities. They also provide specialized services for pediatric and bariatric. To speak with a qualified exercise professional, call 8-1-1 Monday to Friday from 9am to 5pm Pacific Time, or you can email Physical Activity Services through https://www.healthlinkbc.ca/more/contact-us/8-1-1 .

Registered Dietitians

www.healthlinkbc.ca/health-services/healthlink-bc-811-services/dietitianservice Registered dietitians at HealthLink BC can answer your healthy eating and nutrition questions. They also provide specialized services for pediatric, oncology, and allergy nutrition. To speak with a registered dietitian, call 8-1-1 from 9am to 5pm Pacific Time Monday to Friday, or you can go to https://www.healthlinkbc. ca/healthy-eating-physical-activity/email-healthlinkbc-dietitian

Registered Nurses

www.healthlinkbc.ca/health-services/healthlink-bc-811-services/nursingservices Registered nurses at HealthLink BC can help you with non-emergency health concerns, to discuss symptoms and procedures, and to recommend whether you should see a health care provider in person. At any time of the day or night, every day of the year, you can call 8-1-1 to ask a registered nurse your health questions. Available any time of the day, every day of the year.

Heart and Stroke Foundation of Canada 1-888-473-4636

www.heartandstroke.ca The Heart and Stroke Foundation is committed to preventing heart disease and stroke and enhancing support for survivors and their families. Offers credible health information and community-based programs such as the Living with Stroke Program. Best practices and scientific evidence continue to be the cornerstone of their work. Healthy Lives Free of Heart Disease and Stroke - Together we will make it happen!

The Heart and Stroke Foundation offers credible and evidence-based recovery information and resources. For peer support, join our community of survivors, a private Facebook group for people living with heart disease and stroke, and their care partners.

Patient Family Resource Centre

Located at the Richmond Hospital, the Resource Centre is a place for families and patients to get healthy heart information.

Kidney Foundation of Canada (KFOC) – 604-736-9775 BC & Yukon Branch 1-800-567-8112

200 - 4940 Canada Way, Burnaby, BC V5G 4K6 Email: info.bcy@kidney.ca www.kidney.ca The Kidney Foundation of Canada is the national volunteer organization committed to eliminating the burden of kidney disease through: • Funding and stimulating innovative research for better treatments and care; • Providing education and support to prevent kidney disease in those at risk and empower those with kidney disease to optimize their health status; • Advocating for improved access to high quality health care; • Increasing public awareness and commitment to advancing kidney health and organ donation

Kidney Connect (Peer Support Program)

1-866-390-PEER (7337)

Being diagnosed with a chronic illness is life changing and can happen with little or no warning. We’re here to provide emotional support and resources to help people live well. Peer support is one of our key services. Talk to others with shared lived experiences about what to expect when learning to live with kidney disease. Peer support volunteers do not offer medical advice, but they can tell you about their experience with kidney disease and how they balance family and social activities. Call 1-866-390-PEER (7337) to speak with a program coordinator or visit kidney.ca 20

MedicAlert Foundation Canada

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1-800-668-1507

895 Don Mills Road, Suite 405, Toronto, ON M3C 1W3 Email: customerservice@medicalert.ca www.medicalert.ca A registered Canadian charity that embraces the mission to put every Canadian in a position to benefit from high-quality health information at time of need. The only non-profit organization that provides Canadians, living with medical conditions and special needs, custom medical IDs backed by a Personal Health Record maintained by medically trained professionals, and a 24/7 Emergency Hotline. A subscriber’s unique identification number links emergency responders and healthcare providers to their photo, identity, and vital medical information. Ideal for safeguarding loved ones who may wander, such as those with Alzheimer’s or autism, and for those living with a medical condition that could require immediate and focused attention in an emergency.

Founded by doctors and recommended by healthcare professionals, MedicAlert is the ONLY medical information service officially endorsed by Canada’s first responder community.

Seniors Real Estate Specialist® News Release

Canadian Veterans

In partnership with Blue Cross, eligible Canadian veterans can get MedicAlert protection service partially or fully subsidized.

Indigenous Health

Works with Health Canada to make MedicAlert services available to eligible First Nations and Inuit families and communities under Health Canada’s Non-Insured Health Benefits (NIHB) program. Program brochure can be found here: https:// www.medicalert.ca/firstnations.

MEFM Myalgic Encephalomyelitis and 604-878-7707 Fibromyalgia Society of BC 1-888-353-6322

PO BOX 46879 STN D, Vancouver, BC V6J 5M4 Email: info@mefm.bc.ca www.mefm.bc.ca Provides information and support for people with ME (Myalgic Encephalomyelitis, Chronic Fatigue Syndrome) and FM (Fibromyalgia).

Ministry of Health

604-660-2421

PO Box 9050 Stn Prov Govt, Victoria, BC V8W 9E2 1-800-663-7867 Email: HLTH.Health@gov.bc.ca www.gov.bc.ca/health The Ministry of Health has overall responsibility for ensuring that quality, appropriate, cost effective and timely health services are available for all British Columbians.

BC Ambulance Service

604-872-5151

PO Box 9600 Stn Prov Govt, Victoria, BC V8W 9P1 Provides emergency ambulance services provincially by air and land. While fees are not an insured benefit under the BC Medical Services Plan (MSP) or the Canada Health Act, the fees are heavily subsidized for persons with a valid BC Care Card who are covered by MSP (known as MSP Beneficiaries). For emergencies, call 9-1-1.

Medical Services Plan (MSP)

604-683-7151

PharmaCare

604-683-7151

Health Insurance BC, PO Box 9035 Stn Prov Govt, Victoria, BC V8W 9E3 Email: mspenquiries@hibc.gov.bc.ca Insures medically-required services provided by physicians and supplementary health care practitioners and diagnostic procedures.

PO Box 9655 Stn Prov Govt, Victoria, BC V8W 9P2 Helps eligible British Columbia residents with the costs of eligible prescription drugs and designated medical supplies. Coverage under the Fair PharmaCare plans is provided based on an individual or family’s net income. The quality of the overall program stems from the combination of comprehensive coverage for BC residents and coverage of the drugs patients need to achieve real health benefits. For most PharmaCare plans, individuals must be actively enrolled in the BC Medical Services Plan (MSP).

Travel Assistance Program (TAP BC)

604-683-7151 1-800-661-2668

Helps alleviate some of the transportation costs for BC residents who must travel within the province for physician referred, non-emergency medical specialist services not available in their own community. Coordinated by the Ministry of Health and the transportation partners who agree to waive or discount their regular fees. Health care services provided by practitioners other than medical physicians and services not insured by MSP are not eligible. Does not provide direct financial assistance for travel costs or make travel arrangements. Meals, accommodation, mileage, fuel and local transportation expenses are not included. There is no reimbursement for travel already taken.

SRES® Are A TRUSTED SOURCE FOR SENIORS A Seniors Real Estate Specialist® provides practical solutions -reducing risks and counteracting unnecessary stressors. The goal to minimize the intensity and limit compounded grief.

Proudly featuring Erin Turner, SRES®

SRES® is a Seniors Real Estate Specialist®. The National Association of Realtors (NAR) awards this designation to realtors who complete an intensive training program specifically focused on the needs of older adults, since 2007.

All SRES® realtors are members of the NAR, have completed SRES® training, and is an active member of the SRES® Council. Which provides continuing education to SRES® real estate agents, give valuable informational resources to consumers, and helps connect senior home buyers and sellers with qualified SRES® agents.

As one of Vancouver’s most recognized Seniors Real Estate Specialists® Erin Turner with 20 years experience working with seniors has established herself as a market leader in the lower mainland for downsizing/transitioning seniors and their families. The National Association of Realtors – awarded Erin Turner the 2023 SRES® Outstanding Service Award, as she has shown extraordinary performance and presence in her respective community. With extensive experience dealing in additional needs beyond the basic logistics of real estate for older adults, persons with disabilities and medically fragile families. Her care-team has star quality that is greatly needed, wanted, and appreciated among the older adult community.

seniors real estate solutions Our specialty is three high-demand services into one exclusively for seniors

FREE CONSULTATION Booking Line: 1-888-613-7737 (SRES®) Email Inquiries: office@seniorsrealestateneeds.com Website: www.SeniorsRealEstateSolutions.com Recipient of 2023 SRES® Outstanding Service Award

Downsizing & Rightsizing Moving - Pack, Unpack & Set-up Realtor Ready Clean, List & Sell Connect with an SRES® in your area!

Seniors

DI RE C TORY

A RESOURCE FOR OLDER ADULTS

The Seniors Centre at Minoru Centre for Active Living 604-238-8450

7191 Granville Ave, Richmond, BC V6Y 1N9 Email: seniors@richmond.ca www.minorucentre.ca The Seniors Centre located in Minoru Centre for Active Living is a fully accessible facility for seniors 55 years and older that offers active, healthy and social lifestyle opportunities. Users of all abilities can participate in a wide range of activities and programs including seasonal registered programs, out trips, special events, wellness clinics and support groups.

The Seniors Centre is two floors complete with a full service cafeteria, complimentary Wi-Fi, an arts studio, wood shop, billiards room, multipurpose rooms, and a fireside lounge. With an annual Facility Pass, participants can choose to join over 25 different weekly activity groups! The Facility Pass is available for individuals 55 years and older and to spouses under the age of 55 years. Complimentary Facility Passes are available to honour those 90 years and older.

Blood Pressure and Glucose Test Clinics for Older Adults 55+ 604-238-8450

Clinics offer information on a wide range of programs, services and supports specifically for those 55+ years. Clinics are offered on the third Wednesday of every month from 10:00am to 12pm and include: RMT student chair massages, blood pressure checks with current or retired nurses, blood glucose and blood cholesterol checks, medication reviews and consultations with local pharmacies, and booths hosted by local community organizations that support seniors. Foot care treatments with a licensed Foot Care Nurse are also available for a fee.

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Counselling and Wellness Centre

604-873-0103

Multicultural Helping House Society

604-359-1809

1030 -789 West Pender Street , Vancouver, BC V6C 1H2 Email: info@mdabc.net Offers group, individual counselling services with a qualified, certified counsellor. Highlytrained counselors and educators are here to work with you to find solutions and bring meaningful change to your own life. Do not need to have a diagnosis of a mood disorder or other mental illness to access our counselling services. Fees and counselling team information is found on our website. To book a virtual or in person appointment, please complete our application form online. For more information email info@mdabc.net or contact 604-873-0103. Services available to both MDABC clients as well as the general public.

Seniors Program

604-879-3277

Various Activity Centres, Richmond, BC V5V 4H4 Email: ericr@helpinghouse.org MHHS’ Seniors Program provides a comfortable and inviting space for seniors to socialize and be a part of the community. It aims to enhance seniors’ wellbeing.

Programs can be found at: www.helpinghouse.org/seniors-program. Activities include Yoga and Dance Exercise as well as Conversation Circles, which provides seniors with an opportunity to practice and communicate in an official language on certain issues. For more updates on workshops/activities and technical support on connecting to workshops, please contact Eric Rosales at ericr@ helpinghouse.org.

Community Leisure Transportation

604-238-8456

Hearing Clinic

604-238-8450

Multiple Sclerosis Canada

604-238-8450

Email: info@mscanada.ca mscanada.ca Connects and empowers the MS Community and creates positive change. Provides information and support, equipment, advocacy, and education to people affected by multiple sclerosis.

seniors@richmond.ca Community Leisure Transportation (CLT) ensures seniors, youth, persons with disabilities and all other Richmond residents have transportation to programs, services and special events. CLT is an affordable transportation option for Richmond-based community organizations and offers a fleet of buses that can accommodate up to 22 passengers. For more information or to make a booking contact the Seniors Centre.

Seniors can discuss their hearing concerns or have their hearing level tested in a free 20-minute hearing test. Runs on the third Monday of each month from 2:20pm to 4:20pm. Call 604-238-8450 to book an appointment.

Minoru Seniors Cafeteria

This centrally located cafeteria, with its friendly staff and patrons, provides hot meals and snacks at affordable prices. The online menu can be found at https:// www.minorucentre.ca/cafeteria/. See website for daily menus.

Mood Disorder Association of BC

604-873-0103

1030 - 789 West Pender St, Vancouver, BC V6C 1H2 Email: info@mdabc.net www.mdabc.net Provides treatment, support, education, and hope of recovery for people living with a mood disorder or other mental illness, and their significant others. MDABC builds awareness and understanding in communities throughout the province through on-line and in person self-help support groups. They support families, youth, and individuals with post-traumatic stress disorder (PTSD), or other mood or anxiety disorders. MDABC Speakers Bureau allows individuals to share their stories of hope and recovery. The clinic provides psychiatric assessments with follow-up treatment programs for adults and is available with a physician’s referral. They also provide counselling appointments with trained professionals as well as other wellness programs. For more information and updates, visit the website at www.mdabc.net.

The office hours are 9:00 am to 4:30 pm Monday through Friday.

Adult Psychiatric Clinic

604-873-0103

1030 - 789 West Pender Street, Vancouver, BC V6C 1H2 Email: info@mdabc.net A psychiatric clinic where you can receive a prompt (typically less than six weeks) psychiatric assessment. Encourage our patients to follow up by booking into a Group Medical Visit and maintaining regular follow up with their family physician.

If you have general inquiries or questions regarding appointments and follow up, you can email them at info@mdabc.net where the front desk staff will respond to you within 24 hours, during clinic hours. Or you can call 604-873-0103 option 0. Clinic Hours: Monday to Friday - 9:00am-5:00pm.

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At Shoppers Drug Mart, we’re pleased to offer seniors more ways to save along with friendly advice and a variety of services that can help make managing your health easier. Visit us today and learn how we can help you live life to the fullest with health solutions tailored to your needs and lifestyle.

4802 Fraser Street, Vancouver, BC V5V 4H4 Email: info@helpinghouse.org helpinghouse.org Provides immediate assistance to individuals in crisis and those who are disadvantaged either due to language, employment or social isolation. Duly recognized and supported by the three levels of government - Federal, Provincial, and local - MHHS provides programs for all immigrants regardless of their background. It also runs special programs centered on the youth, senior citizens and families.

604-689-3144 1-800-268-7582

1:1 Peer Support Program

1-800-268-7582

Peer Support Groups

1-800-268-7582

Email: peersupportprogram@mscanada.ca The 1:1 Peer Support Program is a telephone and internet-based program for individuals living with MS, and for caregivers and loved ones of people with MS. Volunteers from across Canada are provided with extensive training to ensure they have the skills to best support you.

Peer support group can serve a broader population and many Chapters and Divisions have groups for family members, caregivers, and others impacted by MS. Call for times, dates, and locations.

Quality of Life Equipment Program 1-844-859-6789

Email: equipment@mscanada.ca info@mscanada.ca The MS Society offers individuals living with MS a wide variety of programs that promote personal independence and contribute to an enhanced quality of life.

The Quality of Life Equipment Grants are designed to provide financial assistance to those requiring support with the purchase of mobility equipment, and safety devices. For more information and criteria, visit https://mssociety.ca/supportservices/quality-of-life-equipment-program

Muscular Dystrophy Canada

1-800-567-2873

302-601 West Broadway, Vancouver, BC V5Z 4C2 Email: info@muscle.ca www.muscle.ca Muscular Dystrophy Canada’s (MDC) mission is to enhance the lives of those affected with neuromuscular disorders by continually working to provide ongoing support and resources while relentlessly searching for cures through well-funded research.

• Medication Reviews • Medication Organizers (Blister Packs) • Advice and counselling

Quickrefills Refills • Easy • Plus, take advantage of: Record of your medication history shingles & Travel Vaccines • Flu, Flu and Pneumonia shots available

You can have your vaccinations (including most travel immunizations) and select medications administered on-site by an Injection Certified Pharmacist. No appointment necessary.

20% SeniorS DiScount on thurSDayS (some exclusions apply)

shoppersdrugmart.ca Shoppers Drug Mart CFRichmond RichmondCentre Centre 2286-6060 Minoru Blvd.,Richmond Richmond 6060 Minoru Blvd., 604-273-6187 24 Hours

Shoppers Drug Mart Blundell Centre 8180 No.No.2 2 Road, 152-8180 Road,Richmond Richmond 604-274-3023 8:00 AM - Midnight

Shoppers Drug Mart Garden City Centre 9100 Blundell Rd., Richmond 380-9100 Blundell Rd., Richmond 604-276-0067 8:00 AM - Midnight

Shoppers Drug Mart Minato Village 3868 Steveston Hwy., Richmond 604-288-6343 8:00 AM - 10:00 PM

Shoppers Drug Mart Gilbert & Elmbridge 5555 Gilbert Road, 155-5555 Gilbert Rd,Richmond Richmond 604-295-4080 8:00 AM - 10:00 PM

Shoppers Drug Mart Broadmoor Shopping Centre 7820 Williams Road, Richmond 778-296-4065 8:00 AM - Midnight

Shoppers Drug Mart # 5 Road & Cambie 11800 Cambie Road, Richmond 604-278-9105 8:00 AM - Midnight 24 Hours

Shoppers Drug Mart Seafair Shopping Centre 8671 No. 1 Road, Richmond 604-277-2611 9-9 Mon.-Sat., 10-6 Sunday

Seniors

DIR E C TORY

A RESOURCE FOR OLDER ADULTS

Equipment Program

Assists individuals in obtaining the equipment needed to enhance their quality of life. By working with other funders and the government, they share resources to best leverage donor dollars to cover the costs of assistive devices, equipment, and accessible technology. You must be a registered client of Muscular Dystrophy Canada in order to qualify for financial support programs. For more information, visit https://muscle.ca/services-support/personal-support-program/equipmentprogram/

Family and Caregiver Retreats

Retreats provide individuals affected by neuromuscular disorders, their family members and caregivers the opportunity to socialize and connect with others who are living similar experiences so they can provide support, gain helpful insights, and help reduce social stigmas. These retreats offer a weekend away from it all in a safe, welcoming, and natural setting to let people affected by neuromuscular disorders or caregivers have a break from some of the demands of daily life. For more information, visit https://muscle.ca/services-support/ personal-support-program/family-and-caregiver-retreats/

Systems Navigation Program

Aims to support individuals affected by neuromuscular disorders in all areas of their non-medical needs including: funding equipment to improve daily life, providing emotional and educational support, and ensuring access to vital resources and support systems. This program provides individuals affected with the right resources at the right time, builds their confidence and fulfills their dreams, while ensuring they have an enhanced quality of life and increased independence.

Parkinson Society BC (PSBC)

604-662-3240

600 - 890 West Pender Street, Vancouver, BC V6C 1J9 1-800-668-3330 Email: info@parkinson.bc.ca www.parkinson.bc.ca Parkinson’s disease is a chronic, degenerative neurological disorder affecting over 15,000 people in BC. Parkinson Society British Columbia’s mission is to empower the Parkinson’s community in British Columbia through providing resources and services to enable self-management, self-reliance, and self-advocacy.

Parkinson Education Events

One of the primary goals of PSBC is to provide up-to-date information on topics such as adapting to a new diagnosis, medication, caregiving, surgical treatment of Parkinson’s and effective complementary therapies such as nutrition, exercise and coping strategies. At their education events, held in various areas of the province, one or more expert healthcare professionals are invited to give presentations on specific topics with ample time for questions from the audience.

Parkinson’s Support Services

PSBC offers counselling and/or consultations in-person or by phone for people living with Parkinson’s, as well as caregivers and family members. Those touched

by Parkinson’s can use a toll-free line to speak to a member of the support services team who can offer resources and information on Parkinson’s disease, community services, health services, home care, care facilities and many other topics relating to living with a chronic, degenerative condition. Further support

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is available with free, short-term, confidential and non-judgemental counselling services with a Registered Clinical Counsellor. The Society also maintains a network of over fifty self-help support groups throughout BC, including specialized caregiver groups and newly diagnosed groups.

Pathways Clubhouse Society of Richmond

604-276-8834

315-8111 Granville Avenue, Richmond, BC V6Y 1P5 Email: info@pathwaysclubhouse.com www.pathwaysclubhouse.com Pathways Clubhouse, accredited by Clubhouse International, offers hope, encouragement and opportunities to who live with mental illness. The Clubhouse helps members recover from mental illness and reclaim their lives through a supportive environment that focuses on the person’s strengths and talents, rather than illness. Creates opportunities for members to return to school, gain employment, have a place to live, connect with their families, make new friends, and create multiple successes. Provides mental health public education to increase awareness and understanding of issues and concerns about mental illness and mental health.

Prostate Cancer Foundation BC

604-574-4012

4 – 17918 55th Avenue, Surrey, BC V3S 6C8 1-877-840-9173 Email: info@prostatecancerbc.ca www.prostatecancerbc.ca | prostatecancersupport.ca Prostate Cancer Foundation BC was formed in the Lower Mainland in 1997 by prostate cancer patients who were dedicated to raising awareness about prostate cancer and providing support to their fellow patients. The Foundation is a non-profit organization under the Society Act devoted to providing leadership and resources in prostate cancer support, awareness, and research.

The Richmond Prostate Cancer Support Group is a proud member of PCFBC and PCSC, as well as part of the Minoru Seniors Facility Pass Program. Interested participants must purchase a $25 annual pass to join the over 35 daily to monthly events. Or pay a one-time entry fee to join their support group meeting.

Richmond Chinese Prostate Cancer Group 604-836-6423

Email: dleung2000@gmail.com One of the nearly 20 Prostate Cancer Support Groups in BC, and nearly 70 Canada-wide, the Richmond Chinese Prostate Cancer Group is focused on providing help to Chinese-speaking men, but everyone is welcome. Their support group meets on the second Thursday of every month from 6:30 to 8:30 pm at the Seniors Centre at Minoru Centre for Active Living (7191 Granville Avenue, Richmond). They talk to men and their family members who have been dealing with prostate cancer for weeks, months or even years and often have speakers who give presentations about prostate cancer. They speak Mandarin, Cantonese, and English. For more information please visit http://www.chineseprostate.com/

Richmond Blue Walkers

604-836-6423

They are prostate cancer patients, caregivers and supporters who walk every Tuesdays and Thursdays 9:00 -11:00 am, along the beautiful river dykes and parks in Richmond or in the Richmond Centre shopping malls during rainy days or cold seasons. The weekly locations and meeting places are posted on www.

ChineseProstate.com or contact Daniel Leung at 604-836-6423.

Seniors

D IR E CTORY

A RESOURCE FOR OLDER ADULTS

Richmond Blood Pressure and Glucose Testing Clinic for Older Adults 55+ 604-238-8450

Various Community Centres, Richmond, BC Email: seniors@richmond.ca Clinics offer information on a wide range of programs, services and supports specifically for those 55+ years. Clinics are offered on the third Wednesday of every month from 10:00am to 12pm and include: RMT student chair massages, blood pressure checks with current or retired nurses, blood glucose and blood cholesterol checks, medication reviews and consultations with local pharmacies, and booths hosted by local community organizations that support seniors. Foot care treatments with a licensed Foot Care Nurse are also available for a fee.

Service may include: • Health and Wellness workshops • Blood pressure checks with current or retired nurses • Blood glucose and blood cholesterol checks, medication reviews, and consultations with local pharmacies • Booths hosted by local community organizations that support seniors • Foot care treatments (for a fee) Call each centre directly to find out what is being offered at each individual facility and clinic times.

Blood Pressure and Glucose Testing Clinic

604-204-8588

Blood Pressure and Glucose Testing Clinic

604-238-8399

City Centre Community Centre 105 – 5900 Minoru Boulevard, Richmond, BC V6X 0L9

East Richmond Community Hall 12360 Cambie Road, Richmond, BC V6V 0A9

Blood Pressure and Glucose Testing Clinic

604-238-8450

Blood Pressure and Glucose Testing Clinic

604-238-8060

Blood Pressure and Glucose Testing Clinic

604-238-8084

The Seniors Centre at Minoru Centre for Active Living 7191 Granville Ave, Richmond, BC V6Y 1N9 Email: seniors@richmond.ca

South Arm Community Centre 8880 Williams Road, Richmond, BC V7A 1G6 Email: skeefe@richmond.ca

Steveston Japanese Canadian Cultural Centre 4255 Moncton Street, Richmond, BC V7E 3A8 Email: lyee2@richmond.ca

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Richmond Hospital – Screening Mammography Program of BC

604-244-5505

Richmond Kinsmen Adult Day Centre

604-272-3237

Richmond Multiple Sclerosis (MS) Support Group

604-277-5977

Richmond Stroke Recovery Centre

604-671-8823

7000 Westminster Highway, Richmond, BC V6X 1A2 BC women aged 40 or over are entitled to a free annual mammogram without a referral. Screening mammography is an x-ray test used to detect early breast cancer in women. A screening mammography clinic is located at Richmond Hospital and may be accessed through the West Entrance.

100 - 6100 Bowling Green Road, Richmond, BC V6Y 4G2 Email: rkadc2@telus.net | rkadc3@telus.net rkadc.org Provides a coordinated program of professional and compassionate services for frail, cognitively impaired, and disabled adults, in a community-based setting open Monday through Saturday, 9:00am to 2:30pm. Aims to help less independent seniors remain physically and mentally active by offering social interaction, therapeutic exercise programs, meal provision, personal care assistance, health care monitoring, wellness promotion, and support for caregivers in a stimulating, safe, and caring environment. Referral through the VCHA Continuing Care Program, also accepts private clients.

7111 No. 2 Road, Richmond, BC V7C 3L7 Email: threednana@hotmail.com Meetings are held September to June on the second Tuesday of every month from 1:00pm to 2:30pm at the Richmond Presbyterian Church at 7111 No. 2 Road.

Provides support to MS patients, their families, and caregivers. Gives information and educational programs. Contact Mary at 604-277-5977 for more information.

8880 Williams Road, Richmond, BC V7A 1G6 Email: rsrcbc@gmail.com | eko@marchofdimes.ca www.rsrc.ca | www. strokerecoverybc.ca In partnership with the Stroke Recovery Association of BC (www.strokerecoverybc. ca), the Richmond Stroke Recovery Centre provides a supportive and inclusive meeting place for survivors of stroke and other acquired brain injuries (ABI), their caregivers, and families. Supports survivors and their caregivers through education and activities to maintain their independence and enjoy an improved quality of life by enhancing the physical, mental, and emotional health and social interaction.

Meets every Monday (except statutory holidays) from 1:15 pm to 3:30 pm virtually through Zoom as well as in person meeting on two Friday mornings (10am to 12pm) in a month. The group takes a break in August.

To receive a link to the Zoom meeting, please click on the following link and fill out the form: Information on Questionnaire (strokerecoverybc.ca)

GET

THE SMILE

YOU DESERVE 8120 Cook Road #290, Richmond, BC V6Y 1T9

Denture Clinic 24

Call us today, we can help (604) 715-3188 We speak Mandarin and Cantonese

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DIR E C TORY

Richmond Stroke Recovery Chinese Program

A RESOURCE FOR OLDER ADULTS

778-628-2328

Richmond, BC Email: richmondstrokerecovery@gmail.com www.strokerecoverybc.ca A program of the Stroke Recovery Association of BC that ensures that every stroke survivor has respect, inclusion, dignity, and support in their community. Assist stroke survivors and their caregivers to improve the overall quality of life. Ability to live independently is a requirement of participation. Programs include exercise, education on stroke and stroke prevention, and support for stroke survivors and caregivers.

Scleroderma Association of BC

604-371-1005

PO Box 16155, Lynn Valley, North Vancouver, BC V7J 3H2 Email: info@sclerodermabc.ca www.sclerodermabc.ca Advocates for the scleroderma community across the province and is committed to promoting disease awareness and improving the quality of life for all patients.

Self-Management BC

604-940-1273

210 - 4907 Chisholm Street, Delta, BC V4K 2K6 1-866-902-3767 Email: selfmgmt@uvic.ca www.selfmanagementbc.ca We offer FREE programs in Chronic Conditions, Diabetes, Chronic Pain, and Cancer:Thriving and Surviving. These programs are open to adults who have these conditions, their caregivers, family members, friends, etc. These evidence-based programs provide information, teach practical skills, and give people the confidence to manage their health condition(s). Description of specific self-management programs, as well as the schedule of upcoming programs can be found at selfmanagementbc.ca/upcomingworkshops or by calling the toll free number 1-866-902-3767 or 604-940-1273 in the Lower Mainland.

For information on English language programs, please contact David Langer at ddlanger@uvic.ca or call 604-940-3568. For information on Cantonese and Mandarin language programs, please contact Courtney Kang at ckang@uvic.ca or call 604-940-8967. For information on Punjabi programs, please contact Gundeep Sidhu at gundeep@uvic.ca or call 263-858-9636.

Better Choices, Better Health

These six-week programs are held over Zoom. The groups have between 8 and 12 participants and are led by two trained facilitators. Participants receive a “Living a Healthy Life” book. and medical appointment booklet. The four types of programs are Chronic Conditions (also available in Cantonese, Mandarin, or Punjabi), Diabetes (also available in Cantonese, Mandarin, or Punjabi), Chronic Pain, and Cancer: Thriving and Surviving.

Health Coach Program

The Health Coach Program is a telephone-based program for persons who are experiencing challenges managing their health and chronic conditions. In this one-to-one program, Health Coaches connect with participants by telephone, once a week for 30 minutes, for a period of three months. Coaches help participants learn self-management skills, access community resources and services, provide social and emotional support, and motivate participants to initiate and maintain behaviour changes.

Tool Kits for Active Living

For the independent approach, a one-time mailing of a kit which includes the “Living a Healthy Life” book, a booklet, and a Relaxation CD or MP3 audio file.

These are individual Tool Kits for Chronic Conditions, Diabetes, Chronic Pain, and Cancer: Thriving and Surviving. All the Tool Kits are available in English, but the Chronic Conditions is also available in Chinese, but without a Relaxation CD or MP3 audio file, and the Diabetes is also available in Punjabi, but without a Relaxation CD or MP3 audio file.

In-Person Self-Management Workshops

These six-week programs are held in community centres around Richmond and elsewhere in the province. The groups have between 8 and 16 participants and are led by two trained facilitators. Participants receive a “Living a Healthy Life” book and medical appointment booklet. The four types of programs are Chronic Conditions (also available in Cantonese, Mandarin, or Punjabi), Diabetes (also available in Cantonese, Mandarin, or Punjabi), Chronic Pain, and Cancer: Thriving and Surviving.

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Virtual Self-Management Workshops

These six-week programs are held over Zoom. The groups have between 8 and 12 participants and are led by two trained facilitators. Participants receive a “Living a Healthy Life” book. and medical appointment booklet. The four types of programs are Chronic Conditions (also available in Cantonese, Mandarin, or Punjabi), Diabetes (also available in Cantonese, Mandarin, or Punjabi), Chronic Pain, and Cancer: Thriving and Surviving.

The Heart of Richmond AIDS Society

604-277-5137

201-6411 Buswell Street, Richmond, BC V6Y 2G5 Email: admin@heartofrichmond.com www.heartofrichmond.com Provides one-on-one and group support, counselling, and advocacy services to people living with HIV and AIDS. Offers support to their family members, partners, and friends. Also provides grocery assistance and supplementary health programs for HIV Richmond residents on a low income. Presents youth-focused prevention education workshops in a variety of settings in the community. Please contact the outreach phone on 778-883-5137 or at outreach@heartofrichmond.com.

UBC Faculty of Dentistry – Dental Clinic

604-822-2112

2151 Wesbrook Mall, Vancouver, BC V6T 1Z3 Email: dentalclinic.dentistry@ubc.ca www.dentistry.ubc.ca/treatment/about The dental clinic in the Nobel Biocare Oral Health Centre is open during the academic year from the end of August until the end of June, although our programs have staggered finish dates. Generally closed from the second week in December to the first working day after the New Year. Operates an urgent care clinic for UBC patients only during this time and the summer break.

The dental clinic at UBC operates at reduced fees. Fees are approximately 20 to 40 percent less than those in the BC Dental Association Fee Guide. It is important to note that there are UBC fee guides for both the undergraduate program (dental and dental hygiene students and graduate programs (specialty training). Depending on whether a student dentist/dental hygienist or a graduate student performs the treatment, the appropriate fees guide will apply.

If you are interest in becoming a patient in one of our educational programs, please check https://www.dentistry.ubc.ca/treatment/how-to-become-a-patient/

United Ostomy Association of Canada Inc Vancouver Chapter 604-683-6774

608 - 1500 Hornby Street, Vancouver, BC V6Z 2R1 Email: pickgee@gmail.com www.uoavancouver.com A voluntary organization dedicated to supporting people who have or will have intestinal or urinary tract diversions. They provide peer support, encouragement and education for ostomy patients of all ages and their families.

Vancouver Community College Dental Clinic

Seniors

D IR E CTORY

A RESOURCE FOR OLDER ADULTS

Better At Home Program – 604-736-7391 Lower Mainland TTY: 604-736-2527 (also known as Deaf and Hard of Hearing Seniors Outreach (DHHSO)) 2005 Quebec Street Vancouver, BC V5T 2Z6

Email: senioroutreach@wavefrontcentre.ca Volunteers assist Deaf and Hard of Hearing seniors, age 55 and over, who are in general good health, but require help with non-medical daily tasks to maintain independent living within their homes and remain connected to their communities.

Services include light housekeeping, grocery shopping, friendly visits and transportation (details below). Fees are on a sliding scale based on income.

Serves the Lower Mainland. Funded by Ministry of Health (MOH) and managed by United Way of the Lower Mainland (UWLM). Through the program, transportation is provided to individuals, age 55 and over, who are Deaf or Hard of Hearing in the Lower Mainland for non-medical appointments only. Transportation service is provided by a volunteer driver who has a car, or accompanied by a volunteer through ride providers, like Uber or Lyft, or through public transportation. Accompanied transportation is available for shopping or social excursions. Individuals must be a resident of the Lower Mainland, and may be a government assistance recipient. Can accommodate a walker or service animal, depending on vehicle. Service hours vary, depending on client needs. Transportation is by car, with volunteer driver. Booking is required at least one week in advance of trip; booking hours are 9 am to 4 pm Monday to Friday.

DeafBlind Services

The Therapeutic Activation Program for Older Adults and Seniors (TAPS) Offers intervenor services that match DeafBlind individuals’ needs and communication preferences, as well as workshops and referral services.

Wavefront Centre Hearing Clinic – Mount Pleasant 2005 Quebec Street, Vancouver, BC V5T 2Z6 Email: audiology@wavefrontcentre.ca

604-736-7391

Wavefront Centre Hearing Clinic 604-942-7397 Kitsilano TTY: 604-942-7380 580- 2184 West Broadway, Vancouver, BC V6K 2E1 Fax: 604-942-7395 Email: audiologykits@wavefrontcentre.ca

Wavefront Centre Hearing Clinic 604-942-7397 Tri-Cities TTY: 604-942-7380 210-2755 Lougheed Highway, Port Coquitlam, BC V3B 5Y9 Email: tricitiesinfo@wavefrontcentre.ca

604-443-8499

348 B-250 West Pender Street, Vancouver, BC V6B 1S9 Offers dental cleaning at a reduced fee to young adults aged 19+ and a dental hygiene program to adults at a minimum cost. Does not offer restorative services, fillings, or extractions. The clinic runs from September to June. May take several appointments as it is an educational setting. Call for information and appointments.

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MEDICAL EQUIPMENT AND SUPPLIES ALS Society of BC – Equipment Loan Program

604-278-2257 1-800-708-3228

Email: equipmentloan@alsbc.ca With 2,900 pieces of medical equipment, the Equipment Loan Program is designed to help people cope with the daily challenges of decreasing mobility and independence through obtaining basic and essential assistive equipment. This includes mobility equipment, lift equipment, beds and accessories, communication devices and bathroom aids. All equipment loaned is available at no charge to registered ALS patients.

Canadian Red Cross – Health Equipment Loan Program (HELP) 604-270-4224 ext. 3

101-3850 Jacombs Rd., Richmond, BC V6V 1Y6 Email: LMR.HELP@redcross.ca www.redcross.ca/in-your-community/british-columbia-and-yukon/healthequipment-loans/short-term-loan-program/richmond-office/richmond-officeshort-term-loan-program The Canadian Red Cross Health Equipment Loan Program offers mobility, independence and safety to seniors and those recovering from illness or surgery in their own homes. They also accept donations of health equipment in many locations across Canada. The Canadian Red Cross will then disinfect and repair these items so that they can be re-used through their equipment loan programs - a costeffective and environmentally friendly approach to increase access to much needed health equipment. Learn more about our equipment donation program and the type of equipment we can accept. Office hours are Monday to Friday from 9 a.m. to 12:30 p.m. and Saturdays from 9 a.m. to 2 p.m. Closed on long weekends.

HELP AT HOME HOME SUPPORT, DAY CARE AND RESPITE Greater Vancouver Community Services Society 604-737-4900

320 - 1212 West Broadway, Vancouver, BC V6H 3V1 Email: info@gvcss.bc.ca www.gvcss.bc.ca Delivers care and services in the community to support the independence and wellbeing of the elderly, people with disabilities, and others who require support to retain or regain health and autonomy.

Community Living

604-714-3507

Email: mmendonca@gvcss.bc.ca Operates six group homes for individuals with profound physical and developmental disabilities. Experienced Community Living Workers provide a variety of services for residents, enabling them to exercise their independence and participate actively in the community. Operates a Supported Housing Building providing supports to individuals with physical disabilities and requiring support to live independently.

Wavefront Centre for Communication 604-736-7391 Accessibility TTY: 604-736-2527 2005 Quebec Street, Vancouver, BC V5T 2Z6 1-888-736-7391

Email: info@wavefrontcentre.ca wavefrontcentre.ca Wavefront Centre for Communication Accessibility is a B.C. based, charitable not-for-profit organization operating as a social enterprise. Wavefront Centre delivers innovative services in Audiology and Communication Devices, Community Outreach, Accessible Communication Services and information services that assist people who are Deaf, DeafBlind and Hard of Hearing achieve full communication accessibility. The Centre offers educational events and activities on hearing-related issues, often working with partners. Information services include newsletters, informational brochures, and graphics on a number of topics. The research division provides important findings based on an evidence approach.

Hours of Operations: • Monday - Friday: 9 am - 5 pm • Saturday: 8:45 am - 4:45 pm (closed for lunch from 12-1 pm)

Ask about our Senior’s Discount Experienced with wheelchair assisted living

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Home Support

A RESOURCE FOR OLDER ADULTS

604-737-4900

Email: teamp@gvcss.bc.ca Home Support Services are designed to enable clients to live safely in their homes with our support. Services offered include personal care, assistance with medications, assistance with mobilization, tube feedings, blood glucose monitoring and in some cases, cleaning and laundry.

Palliative care, Dementia care, Tracheostomy care and Respite services are also available. We offer some language specific services depending on availability of staff in your location.

Health & Home Care Society of BC (Care BC)

604-733-9177 1-888-677-6614

Suite 204-3077 Granville Street , Vancouver, BC V6H 3J9 Email: info@carebc.ca www.carebc.ca Works to build healthy communities through health, wellness, and community support services. Programs include Meals on Wheels, Chinese Meals on Wheels, the Family Respite Centre, and the Community Integration Project.

Community Integration Project (CIP) 604-777-7576

St. George’s Place, Vancouver, BC V6H 3J9 Helps people with physical disabilities adapt to their housing and daily living needs while maintaining their quality of life within their home and community.

Includes a resident mix of tenants both with and without physical disabilities.

Located near Vancouver Hospital and GF Strong Rehabilitation Centre.

Family Respite Centre

604-327-9525

2711 East 49th Street, Vancouver, BC V5S 1K3 Offers a home-like environment where seniors with mental or physical frailties receive temporary care, benefiting from the care of dedicated nursing staff, advanced recreational and therapeutic programs, and the opportunity to socialize with other guests, staff and volunteers. Fax number is 604-327-9528.

Richmond Kinsmen Adult Day Centre

604-272-3237

100 - 6100 Bowling Green Road, Richmond, BC V6Y 4G2 Email: rkadc2@telus.net | rkadc3@telus.net rkadc.org Provides a coordinated program of professional and compassionate services for frail, cognitively impaired, and disabled adults, in a community-based setting open Monday through Saturday, 9:00am to 2:30pm. Aims to help less independent seniors remain physically and mentally active by offering social interaction, therapeutic exercise programs, meal provision, personal care assistance, health care monitoring, wellness promotion, and support for caregivers in a stimulating, safe, and caring environment. Referral through the VCHA Continuing Care Program, also accepts private clients.

S.U.C.C.E.S.S. Richmond Service Centre

604-279-7180

220 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: info@success.bc.ca www.successbc.ca S.U.C.C.E.S.S. envisions a vibrant Canadian society where people thrive and contribute to inclusive communities. Provides assistance at all stages of the Canadian experience.

Delivers a multitude of services in the areas of settlement, employment, health, and housing as well as business, economic, community and social development. Recognized as one of BCs largest social service providers. Proudly serves communities in the Metro Vancouver, Fort St. John, Toronto and overseas in Seoul, Korea, Beijing, and Guangzhou China.

Jackson Lam Adult Day Centre

604-242-0704

5411 Moncton Street, Richmond, BC V7E 0A8 Email: mlcinfo@success.bc.ca The Jackson Lam Adult Day Centre is one of the adult day centre facilities of S.U.C.C.E.S.S. Multi-Level Care Society for seniors 60 years or older. The Centre is funded by Vancouver Costal Health and opened in June 2017. To determine eligibility for admission to the program, please contact a case manager at the Community Health Centre Services.

Turning Point Recovery Society

604-303-6844

Suite 260 - 7000 Minoru Blvd., Richmond, BC V6Y 3Z5 Email: admin@turningpointrecovery.com www.turningpointrecovery.com Provides live-in support recovery services and outreach counselling programs and services in Richmond and across Metro Vancouver for individuals with addiction and mental health issues through a continuum of residential and outpatient support services, education and 28

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leadership. Implements positive solutions to a disease whose negative impact effects not only the addicted, but their families, co-workers and the entire community; provides vulnerable individuals with the tools to acquire self-sufficiency; and provides community education to break-down barriers to addiction and mental health issues.

Outreach and Resource Support (OARS) Program

604-279-7169

Email: tpoars@turningpointrecovery.com Supports Richmond residents in establishing and maintaining connections to mental health and substance use services. Outreach workers work one-onone with individuals to support a holistic approach to wellness and building a stable life. The program assists those who are vulnerable to or experiencing homelessness as well as those who are housed. OARS provides the following program services: Access to Vancouver Coastal Health’s mental health and substance use services; Referrals to residential treatment for substance use and concurrent disorders; Support to clients on waitlists and those transitioning to other programs; Social and emotional support; Help accessing emergency shelter space; Assistance applying for income assistance and other income benefit programs; Connections to local resources for recreation; Social programs and other service; Help getting identification; Assistance applying for BC Housing. Outreach workers are available to meet with people on a drop-in basis at Brighouse Park (Monday-Thursday from 12-1pm), by phone, or out in the community by appointment.

Richmond Resource/Drop-in Centre (Operated by the OARS Program) 604-279-7169

Email: tpoars@turningpointrecovery.com Connect with an Outreach Worker for referrals, resources and support at our new location at Brighouse Pavilion: Monday - Friday 10:00 am - 2:00 pm. Lunch is served at 11:45 am. Private laundry and shower services available at Brighouse Pavilion Monday - Friday 8:00 am - 10:00 am and 2:00 pm - 6:00 pm for individuals experiencing homelessness.

Storeys Housing

Seniors D I R E C T O R Y

A RESOURCE FOR OLDER ADULTS

Richmond Food Bank Society

604-271-5609

100-5800 Cedarbridge Way, Richmond, BC V6X 2A7 Email: info@richmondfoodbank.org www.richmondfoodbank.org The Richmond Food Bank is a dynamic hub that connects people, food, and services essential for the health and well-being of our community. We provide nutritious grocery assistance through our grocery distributions, home delivery service, school meal program, community gardening program, and supplying community partners with food for their programs. We do not solicit door-to-door or by telephone. Visit our website at richmondfoodbank.org for the most up-to-date information.

Fresh Gardens & Growing

Growing fruit and vegetables in our garden plots to help provide fresh produce at each of our grocery distributions.

Grocery Distribution

Provides grocery assistance to low-income families and individuals. Registered Richmond residents can pick up food one time per calendar week during grocery distribution hours. Clients of all ages can pick up from the main location on #100-5800 Cedarbridge Way on Mondays, Wednesdays, or Saturdays from 11:00am-2:00pm. Clients who are 55+ can also pick up from this location on Thursdays from 11:00am-2:00pm. Groceries are also distributed at the following offsite depots: -Mondays from 3:30pm-5:00pm in the parking lot near Hugh Boyd Secondary at Francis and No 1 Road -Tuesdays from 3:30pm-5:00pm at the Peace Mennonite Church (11571 Daniels Road) -Wednesdays from 4:30pm5:30pm at Church on 5 (close to Lingyen Mountain Temple by No 5 Road and Williams). **For people with special circumstances who need help from the Food Bank but cannot get there, other arrangements can be made to receive food assistance. Please call for information.

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Special Needs

For people with special circumstances who need help from the Food Bank but cannot get there, other arrangements can be made to receive food assistance.

Please call for information.

St. Albans Outreach Ministries – Weekly Free Community Meal

604-278-2770

7260 St. Albans Road, Richmond, BC V6Y 2K3 Email: office@stalbansrichmond.org www.stalbansrichmond.org A safe, friendly, and welcoming place to share a meal with children, youth, and adults on Tuesdays at 5:30pm. Everyone is welcome. Runs mid- September through mid-June. [Note: Take-out only due to COVID-19]

The Seniors Centre at Minoru Centre for Active Living – Minoru Seniors Cafeteria 604-238-8450

7191 Granville Ave, Richmond, BC V6Y 1N9 Email: seniors@richmond.ca minorucentre.ca This centrally located cafeteria, with its friendly staff and patrons, provides hot meals and snacks at affordable prices. The online menu can be found at https:// www.minorucentre.ca/cafeteria/. See website for daily menus.

Turning Point Recovery Society – Storeys Café

604-207-7449

www.storeyscafe.org Storeys Café is an independent Non-Profit social enterprise committed to assisting those advanced in recovery from addiction to gain employment skills and transition back into community. The catering business is fast becoming one of Richmond’s most popular. Visit www.storeyscafe.org for more information.

604-303-6844

Storeys Housing provides supportive and affordable housing for individuals advanced in recovery from addiction requiring safe, stable and affordable housing. Must be a participant in Turning Point’s Compressive After Care program.

MEALS Gilmore Park United Church – Community Meal

Call us at 604-258-8866 for All Your Real Estate Needs

604-277-5377

8060 No. 1 Road (at Blundell), Richmond, BC V7C 1T9 Email: office@gilmoreparkunited.ca www.gilmoreparkunited.ca Community Meal every Thursday at 5:30pm from January to November. This is a free dinner offered to anyone regardless of means, social situation, or religious affiliation. Everyone is welcomed.

Health & Home Care Society of BC (Care BC) – Meals on Wheels 604-732-7638

Suite 204-3077 Granville Street, Vancouver, BC V6H 3J9 Email: info@carebc.ca www.carebc.ca Volunteers deliver meals every weekday throughout Vancouver, Richmond and the North Shore. In addition to the hot, nutritious food, meal recipients benefit from a visit from friendly volunteers and an informal check on their safety. Meals are delivered Monday to Friday in Richmond and Vancouver and Monday, Wednesday and Friday on the North Shore between 10:30am and 1:00pm. For Western Meals on Wheels call 604-732-7638. For Chinese Meals on Wheels call 604-733-6615.

For North Shore Meals on Wheels call 604-922-3414. To volunteer with Meals on Wheels, please call 604-733-9177 ext. 107.

Japanese Community Volunteers Association (Tonari Gumi) – Meals on Wheels 604-687-2172 ext. 102

101 - 42 West 8th Avenue, Vancouver, BC V5Y 1M7 Email: services@tonarigumi.ca www.tonarigumi.ca (Fee-based) Weekly delivery of boxed lunches (bento) with Japanese menu for those who have difficulties in shopping or cooking on their own.

Anita Kay & Anita Chan

604-258-8866

www.austinkay.com / austin@austinkay.com 29

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Union Gospel Mission – Meals

A RESOURCE FOR OLDER ADULTS

604-253-3323

601 East Hastings Street, Vancouver, BC V6A 1J7 contact@ugm.ca www.ugm.ca Lunch at 11:00am every day. Dinner at 6:15pm (Monday to Friday), 4:00pm (Saturday and Sunday). Meal tickets are available 30 minutes before meals.

PERSONAL SAFETY AND COMMUNICATION MedicAlert Foundation Canada 1-800-668-1507

895 Don Mills Road, Suite 405 , Toronto, ON M3C 1W3 Email: customerservice@medicalert.ca www.medicalert.ca A registered Canadian charity that embraces the mission to put every Canadian in a position to benefit from high-quality health information at time of need. The only non-profit organization that provides Canadians, living with medical conditions and special needs, custom medical IDs backed by a Personal Health Record maintained by medically trained professionals, and a 24/7 Emergency Hotline. A subscriber’s unique identification number links emergency responders and healthcare providers to their photo, identity, and vital medical information. Ideal for safeguarding loved ones who may wander, such as those with Alzheimer’s or autism, and for those living with a medical condition that could require immediate and focused attention in an emergency.

Founded by doctors and recommended by healthcare professionals, MedicAlert is the ONLY medical information service officially endorsed by Canada’s first responder community.

St. John Ambulance - Richmond

604-207-2032

4011 Viking Way, Suite 260 , Richmond, BC V6V 2K9 1-866-321-2651 Email: richmond@sja.ca www.sja.ca/en St. John Ambulance is Canada’s leader in first aid training and is chosen by many regulators to set the standard by which other first aid trainers operate. Offers Canada’s most comprehensive, state-of-the-art training programs for business, individuals and communities. St. John Ambulance’s first aid training will provide life-saving skills and support communities across Canada. Proceeds from training and product sales support community services such as, Medical First Aid Response Care, Therapy Dog and Youth Leadership Development Program, to help improve the health, safety and quality of life of every Canadian family making our community, a better and safer place to live.

HOME REPAIRS Aspire Richmond

604-279-7040

170 - 7000 Minoru Blvd., Richmond, BC V6Y 3Z5 Email: info@aspirerichmond.com www.aspirerichmond.com From infancy through adulthood, Aspire Richmond supports people with developmental disabilities to define, discover, and advocate for their self-determined goals, passions, and happiness. For over 40 years, Aspire Richmond has provided exceptional programs and services for infants with special needs and children and adults with developmental disabilities. As Richmond’s largest non-profit social service provider, each year Aspire helps more than 1000 people with developmental disabilities, and their families, to lead thriving, connected, happy lives. Referral by the BC Ministry of Children and Family Development or Community may be required for some programs and services.

Richmond Handycrew Co-operative

604-241-4113

Email: info@handycrew.ca Richmond HandyCrew Cooperative (RHCC) creates work opportunities for persons with disabilities, providing training and education for specific skills such as painting, garden maintenance, minor repairs, light carpentry, catering, home maintenance, moving and more. Owned by the employees who are personally interested in the co-op’s success, RHCC is committed to building a business that provides quality service to Richmond residents and businesses.

Richmond Better at Home – Light Housekeeping

604-279-7021

190 - 7000 Minoru Blvd, Richmond, BC V6Y 3Z5 Email: betterathome@rcrg.org This service, offered in partnership with local contractors, helps seniors with basic house cleaning tasks that they are not able to manage themselves, with an aim to maintain their independence at home. There is a fee for the service, with subsidies available for low-income clients.

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Senior Citizens’ Repair Service

2023/2024 RICHMOND

604-438-6990

3204 Coleridge Ave, Vancouver, BC V5F 3A5 Makes repairs and small renovations around the house for seniors (ages 55 and up) and people with disabilities. Repair people are retired or semi-retired professionals and help with plumbing, electrical, carpentry, painting, fences repair, gutter cleaning, washing houses and handyperson jobs. Provides services in Coquitlam, Surrey, Richmond, White Rock, and Maple Ridge at $50/hr for labour and $50 for travel time depending on the location. Hours are 9:00am -4:00pm Monday and Friday. Contact us at 604-438-6990.

Please note: We are looking for retired or semi-retired seniors to help with all kinds of jobs, including electrical, plumbing, carpentry, fences repair, gutter cleaning, etc.

Call 604-438-6990 for more information.

VOLUNTEER ASSISTANCE Richmond Cares, Richmond Gives (RCRG)– Seniors Community Support Services – Seniors Community Connections 604-279-7020

#190 - 7000 Minoru Blvd, Richmond, BC V6Y 3Z5 Email: info@rcrg.org Trained volunteers provide free information & referral regarding community services for seniors aged 55 and older. Assists seniors in navigating through government systems and in filling out application forms. Topics include pensions, income tax, citizenship and permanent residency, medical plan, PharmaCare, legal resources, housing, Shelter Aid For Elderly Renters, and more. Service is offered in a variety of languages depending on the availability of volunteers. In addition, the Seniors Information Line can answer questions about benefits and entitlements. To make an appointment with a volunteer information & referral counsellor, or to contact the Seniors Information Line, call 604-279-7020, 9am to 5pm, Monday-Friday.

SHOPPING SERVICES Richmond Better at Home Grocery Shopping and Delivery

604-279-7021

190 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: betterathome@rcrg.org Shopping assistance is offered to Richmond seniors and others with chronic health problems. RCRG’s Grocery Shopping program is co-funded by Vancouver Coastal Health - Richmond and the Government of British Columbia, through the Better at Home program.

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FINANCIAL AND TAX SERVICES Canada Revenue Agency (CRA)

1-800-267-6999

468 Terminal Ave, Vancouver, BC V6A 0C1 www.cra-arc.gc.ca Administer tax, benefits, and related programs, and ensure compliance on behalf of governments across Canada, thereby contributing to the ongoing economic and social well-being of Canadians. Looks after social and economic benefit and incentive programs delivered through the tax system. See website for information on programs offered specifically for Indigenous peoples, people with disabilities, families, and individuals. For information on the electronic services offered, visit https://www.canada.ca/en/revenue-agency/services/e-services.html

Goods and Services Tax/Harmonized Sales Tax (GST/HST) Credit 1-800-959-8281

Services:

• Personal Care

• Transportation

• 24/7 Care

• Companionship

• Hospice Support

• Light Housekeeping

• Meal Prep

• Memory Care

• Chronic Conditions Support

A tax-free quarterly payment that helps individuals and families with low or modest incomes offset all or part of the GST or HST that they pay.

Individual Income Tax Enquiries

1-800-959-8281

Automated service is available 24 hours a day, 7 days a week. Telephone agents are available Monday to Friday from 9:00am to 5:00pm. Provides tax information and assistance with electronic services for individuals such as My Account, NETFILE and Represent a Client.

Call (604) 270-4194 or visit HomeInstead.com/3042 Each Home Instead® franchise is independently owned and operated. ©2021 Home Instead, Inc.

Seniors

DIR E C TORY

Vancouver Tax Services Office

A RESOURCE FOR OLDER ADULTS

1-800-959-8281

468 Terminal Avenue, Vancouver, BC V6A 0C1 Provides general tax information, and assistance with filing personal tax returns.

Does not offer walk-in counter service. For the most up-to-date information and appointment, please call. Office closures might be in effect due to pandemic changes.

Disability Alliance BC

604-872-1278

1450 - 605 Robson St, Vancouver, BC V6B 5J3 Email: feedback@disabilityalliancebc.org www.disabilityalliancebc.org A non-profit organization that represents people of all disabilities and champions disability issues through direct services, community partnerships, advocacy, research, and publications. Supports people with all disabilities to live with dignity, independence, and as equal and full participants in society.

Access RDSP

604-872-1278

Email: rdsp@disabilityalliancebc.org 1-800-663-1278 Provides one-on-one assistance with the Registered Disability Savings Plan (RDSP) and the Disability Tax Credit (DTC). Also provides workshops and information sessions on the RDSP and DTC across British Columbia.

Tax Aid DABC

236-477-1717 1-877-940-7797

Email: taxaid@disabilityalliancebc.org Provides year round free tax filing assistance to people receiving provincial disability benefits (PWD/PPMB). Our focus is on assisting people who have not filed their taxes for multiple years so that they can take advantage of all the tax credits/refunds they are eligible for.

Financial Assistance for Seniors (Government Programs)

1-800-622-6232

Various Locations www2.gov.bc.ca/gov/content/family-social-supports/seniors/financial-legalmatters/income-security-programs There are a number of financial assistance programs and benefits for seniors from the governments of Canada and BC. The website provides access to this information and many of the related application forms.

Allowance Program

1-800-277-9914

2023/2024 RICHMOND

expiring on December 31. To be eligible for a bus pass, individuals must be: 60 years or older and the spouse of a person with the Person with Disabilities designation and are receiving disability assistance from BC; or 60 years or older and receiving income assistance or living on a First Nations reserve and getting assistance from the band office; or 65 years or older and would qualify for GIS but does not meet the Canadian 10-year residency rule; or receiving OAS and GIS; or receiving the federal spousal Allowance or Allowance for the Survivor.

Canada Pension Plan (CPP)

1-800-277-9914

PO Box 1177 Station CSC, Victoria, BC V8W 2V2 www.canada.ca/en/services/benefits/publicpensions/cpp.html Provides a monthly taxable benefit to retired contributors. To qualify you must be at least 60 years old and must have made at least one valid contribution to the CPP. You must apply in advance of when you want your pension to start.

The pension amount you receive each month is based on your average earnings throughout your working life, your contributions to the CPP, and the age you decide to start your CPP retirement pension. Visit website for information on eligibility and how to apply.

Canadian Government Annuities (CGA) 506-548-7972

Canadian Government Annuities Branch, PO Box 12000 Bathurst, NB E2Z 4T6 Administers contracts on behalf of individuals who have contributed towards the purchase of an annuity either on their own or through their employers as part of a pension plan.

Disability Assistance

1-866-866-0800

Disability Tax Credit (DTC)

1-800-959-8281

220-7577 Elmbridge Way, Richmond, BC V6X 4J2 Provides financial or health support to individuals with disabilities. You must be designated as a Person with Disabilities (PWD) to receive this type of assistance.

To be eligible, you must meet financial eligibility to receive assistance, be 18 years old, have a severe physical or mental impairment that is expected to continue for more than 2 years, be significantly restricted in your ability to perform daily-living activities, and require assistance with daily living activities from another person, an assistive device, or an assistance animal. Apply online or call 1-866-866-0800.

PO Box 1177, Station CSC, Victoria, BC V8W 2V2 A monthly benefit for low-income seniors (aged 60 to 64) whose spouse or common-law partner is eligible for, or currently receiving, the Old Age Security (OAS) pension and the Guaranteed Income Supplement (GIS). Visit website for eligibility and how to apply: https://www.canada.ca/en/services/ benefits/publicpensions/cpp/old-age-security/guaranteed-income-supplement/ allowance

A non-refundable tax credit that helps individuals with disabilities or their supporting persons reduce the amount of income tax they may have to pay. An individual may claim the disability amount once they are eligible for the DTC. This amount includes a supplement for individuals under 18 years of age at the end of the year. Visit the website for more information on eligibility and application: https://www.canada.ca/en/revenue-agency/services/tax/individuals/segments/ tax-credits-deductions-persons-disabilities/disability-tax-credit

Allowance for the Survivor

Guaranteed Income Supplement (GIS)

1-800-277-9914

PO Box 1177, Station CSC, Victoria, BC V8W 2V2 Provides a monthly non-taxable benefit to low-income widowed spouses who are not yet eligible for the Old Age Security (OAS) pension. Visit website for eligibility and how to apply: https://www.canada.ca/en/services/benefits/publicpensions/ cpp/old-age-security/guaranteed-income-supplement/allowance-survivor

Assisted Living

1-866-714-3378

Assisted Living Registry Ministry of Health, PO Box 9368 Stn Prov Govt Victoria, BC V8W 9P1 Email: Hlth.assistedlivingregistry@gov.bc.ca Provide housing, hospitality services, and assistance services for adults who can live independently and make decisions on their own behalf but require a supportive environment due to physical and functional health challenges. Assisted living residences can range from a unit in a high-rise apartment complex to a private home. Units can vary from one room to private, self-contained apartments.

Bus Pass Program

1-866-866-0800

PO Box 9985, Stn Prov Govt, Victoria, BC V8W 9R6 Email: BCBusPassProgram@gov.bc.ca Offers a low cost, annual bus pass providing access on BC Transit or Translink routes. Available to low-income seniors and provincial persons with disabilities clients. Provided for a fee of $45 per year and is valid for one calendar year, 32

Seniors

D IR E CTORY

International Benefits Program

Old Age Security (OAS)

1-800-277-9914

PO Box 1177 Station CSC, Victoria, BC V8W 2V2 A monthly benefit available to most Canadians 65 years of age who meet the Canadian legal status and residence requirements. Includes three types of benefits, which are Guaranteed Income Supplement, Allowance, and Allowance for the Survivor. Please apply online or fill a paper application to receive benefits.

Fair Pharmacare

604-683-7151

Fair Pharma Care, PO Box 9684 Stn Prov Govt, Victoria, BC V8W 9P7 Provides financial assistance to BC residents for eligible prescription drugs, dispensing fees and medical supplies based on their net income. There is no charge to register and there are no premiums to pay. Coverage begins immediately if registration is done by phone or online. To be eligible, the individual must receive Medical Services Plan coverage and give PharmaCare permission to check their income with the Canada Revenue Agency.

Property Tax Deferment Program

250-387-0555

PO Box 9475, Stn Prov Govt , Victoria, BC 1-888-355-2700 Email: TaxDeferment@gov.bc.ca A low-interest loan program that assists homeowners in BC in paying all or part of the annual property taxes on their principal residences. The two tax deferment

2023/2024 RICHMOND

programs are: the Regular Program which is for property owners who are 55 years or older, a surviving spouse or a person with disabilities as defined by regulation, and the Family with Children Program which is for property owners who are financially supporting, at the time of application, a dependent child who is under the age of 18.

Retroactive Premium Assistance

604-683-7151

Health Insurance BC PO BOX 9035 Stn Prov Govt, Victoria, BC V8W 9E3 Email: mspenquiries@hibc.gov.bc.ca Provides back-dated financial support for payment of MSP premiums, for eligible families and individuals based on their adjusted net income for past tax years.

Less deductions for age, family size, disability and any reported Universal Child Care Benefit and Registered Disability Savings Plan income. This amount is your adjusted net income. Apply online at https://my.gov.bc.ca/msp/assistance/home.

Senior’s Supplement (Province of BC)

1-866-866-0800

PO Box 9950 Stn Prov Govt, Victoria, BC V8W 9R3 A monthly payment to seniors that ensures a conditionally guaranteed income level for BC residents aged 65 or older and are receiving federal Old Age Security and Guaranteed Income Supplement or federal Allowances. If the income level of an eligible senior falls below the level guaranteed by the province, the supplement makes up the difference. Seniors who qualify for the BC Seniors Supplement will automatically receive the payment. They don’t need to apply. Effective April 2021, the maximum monthly supplement will be $99.30 for single seniors and $220.50 for senior couples and is paid automatically to eligible recipients.

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Discover carefree all-inclusive senior living in sunny Tsawwassen.

1-800-277-9914

Get a taste of living with us. Come for a tour and, we’ll treat you to lunch.

Call Andie for more info:

604.364.7156

604-433-2218

101 - 4555 Kingsway, Burnaby, BC V5H 4V8 Email: lmnonprofit@bchousing.org A subsidized, assisted-living program that provides housing with support services to seniors and people with disabilities. If you qualify, you could live in your own unit in an assisted living residence. The residences are located in communities across B.C. Offers a middle option to bridge the gap between home care and residential care for those who need some assistance, but do not want or need 24-hour professional nursing care. Offers accommodation, hospitality services such as meals, housekeeping, laundry, recreational opportunities and 24-hour response, and personal care services such as assistance with grooming, mobility and medications. Office hours are 8:30am - 4:30pm.

1-800-454-8731 1-613-957-1954

Provides retirement, disability or survivor benefits to eligible individuals who have lived or worked in another country, or the surviving spouse, common-law partner, or children of eligible individuals who have lived or worked in another country and do not meet the contributory or residence requirement for a Canada Pension Plan or Old Age Security benefit.

It might also provide benefits to your surviving spouse, common law partner or children.

PO Box 1177, Station CSC, Victoria, BC V8W 2V2 https://www.canada.ca/en/services/benefits/publicpensions/cpp/old-agesecurity/guaranteedincome-supplement.html Provides a monthly non-taxable benefit to low-income Old Age Security (OAS) pension recipients living in Canada. To be eligible, the individual must also be receiving Old Age Security (OAS) and your annual income is lower than the maximum annual threshold. In the case of a couple, your combined income will be evaluated.

Independent Living BC

A RESOURCE FOR OLDER ADULTS

Independent Senior Living

RETIREMENT. LIVING!

Independent Senior Living & Long-Term Care

BriaCommunities.ca 33

Seniors

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Shelter Aid for Elderly Renters (SAFER)

A RESOURCE FOR OLDER ADULTS

604-433-2218

Ministry of Finance

2023/2024 RICHMOND

604-660-2421

101 - 4555 Kingsway, Burnaby, BC V5H 4V8 Email: lmnonprofit@bchousing.org Helps make rents affordable for BC seniors with low to moderate incomes.

Provides monthly cash payments to subsidize rents for eligible BC residents who are age 60 or over and who pay rent for their homes.

PO Box 9048 Stn Prov Govt 250-387-3751 Victoria, BC V8W 9E2 1-800-663-7867 Email: servicebc@gov.bc.ca www.gov.bc.ca/fin Establishes, implements and reviews government’s economic, fiscal, financial management and taxation policies to support a strong provincial economy and the sustainable delivery of services to British Columbians.

Service Canada Centre (Richmond) 1-800-622-6232 TTY: 1-800-926-9105

Fuel Tax Refund Program for Persons with Disabilities 1-877-388-4440

350 - 5611 Cooney Road, Richmond, BC V6X 3J6 www.servicecanada.gc.ca/cgi-bin/hr-display.cgi?rc=5912&ln=eng Services offered by this branch include apprenticeship grants, disability benefits, employment insurance, labour market information, passport services, and social insurance number applications.

For job searches, see also www.jobbank.gc.ca. Open Monday to Friday, 8:30am to 4:00pm.

Compassionate Care Benefits

These benefits may be paid, up to a maximum of 26 weeks, to a person who must be absent from work to provide care for or support a critically ill or injured person or someone needing end-of-life care. Individuals must show that their weekly earnings from work have decreased by more than 40% and have accumulated at least 600 insured hours in the last 52 weeks or since the start of their claim.

You could receive 55% of your earnings, up to a maximum of $638 a week. See online for definitions, forms, and current application processing times.

Employment Insurance (EI)

1-800-206-7218

Provides temporary income support to those who have lost their jobs through no fault of their own, cannot work for reasons of sickness, childbirth, or parenting, or who are providing care or support to a family member who is gravely ill with a significant risk of death.

Income Security Program

1-800-255-4786

Programs include Canada Pension Plan (CPP), Old Age Security (OAS) and Guaranteed Income Supplement (GIS), Veterans’ Benefits, retirement planning, allowance for people aged 60 to 64, and allowance for the Survivor.

Ministry of Social Development & Poverty Reduction – Richmond TDD: 604-775-0303 Community Services Office 1-866-866-0800

220 - 7577 Elmbridge Way, Richmond, BC V6X 4J3 Email: EnquiryBC@gov.bc.ca | SDPR.minister@gov.bc.ca www.gov.bc.ca/hsd Focuses on providing British Columbians in need with a system of supports to help them achieve their social and economic potential.

BC Employment and Assistance

1-866-866-0800

https://www2.gov.bc.ca/gov/content/family-social-supports/income-assistance Assists British Columbians by moving them from income assistance to sustainable employment, and by providing income assistance to those who are unable to fully participate in the workforce. People with disabilities who can work are supported by specialized employment programs that assist them. Assistance is also available to those in need who are not expected to gain independence through employment. Applicants are expected to look for work before they receive assistance and, where able, people receiving income assistance are expected to complete an Employment Plan, seek work, and participate in employment programs.

Disability Assistance

1-866-866-0800

https://www2.gov.bc.ca/gov/content/family-social-supports/services-forpeople-with-disabilities/supports-services Helps you if you need financial or health support. You must be designated as a Person with Disabilities (PWD) to receive this type of assistance. You may get assistance in a Community Living BC Residence, get money for health supplements, and assistance in working.

Self Serve Assessment and Application Tool

604-660-2421

Provides online access to income and disability assistance programs and services in B.C. Learn about the process of applying for income assistance and the eligibility requirements. Offers a rough estimate of how much assistance individuals might be eligible for each month. Available 24 hours a day, seven days a week.

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Ministry of Finance, Refunds Section, PO Box 9628 Stn Prov Govt Victoria, BC V8W 9V1 Email: revregcl@Victoria1.gov.bc.ca Persons with certain disabilities are eligible for a refund of motor fuel tax they pay on fuel used in their motor vehicles. The maximum allowable refund per year is $500. To be eligible, the applicant must be at least 16 years old, is a registered owner or lease of a motor vehicle or have an ownership interest in a vehicle, and must be a person with disabilities as defined in the Motor Fuel Tax Act. Visit https://www2.gov.bc.ca/gov/content/taxes/sales-taxes/motor-fuel-carbon-tax/ fuel-tax-refund for more details.

Home Owner Grant

604-276-4000

Richmond Municipality, 6911 No. 3 Road Richmond, BC V6Y 2C1 Email: cityclerk@richmond.ca (Richmond Municipality) Helps reduce the amount of residential property tax British Columbians pay.

Applies to taxes paid by British Columbians to their municipality or to the province for rural areas. Available to Canadian citizens or holder of permanent residency status in Canada, who live in BC, who are registered as owner of residence and who occupy the home as his/her principal residence. On top of the regular grant, you may qualify for an additional grant if you are a senior, a veteran, a person with a disability, or living with a spouse or relative with a disability, and a spouse or relative of a deceased owner. Apply here: https://www2.gov.bc.ca/gov/ content/taxes/property-taxes/annual-property-tax/home-owner-grant

Personal Income Tax Credits

1-877-387-3332

Email: ITBTaxQuestions@gov.bc.ca Tax credits are deductions you may be able to claim when you complete and submit your income tax return. Tax credits can be based on income, investments, training or education, activities you’re involved in, expenses you incur or the work that you do. Refundable and non-refundable tax credits, basic tax credits, and other tax credits for specialized qualifications are available. Visit https://www2. gov.bc.ca/gov/content/taxes/income-taxes/personal/credits for more information.

Property Tax Deferment Program

250-387-0555

Tax Deferment Program, Ministry of Finance 1-888-355-2700 PO Box 9475 Stn Prov Govt Victoria, BC V8W 9V1 Email: TaxDeferment@gov.bc.ca A low interest loan program that helps qualified B.C. homeowners pay their annual property taxes on their principal residence. The two tax deferment programs are the Regular Program and the Families with Children Program.

Learn more about this program at: https://www2.gov.bc.ca/gov/content/taxes/ property-taxes/annual-property-tax/defer-taxes.

Richmond Cares, Richmond Gives (RCRG) Seniors Community Connections 604-279-7020

#190 - 7000 Minoru Blvd, Richmond, British Columbia V6Y 3Z5 Email: info@rcrg.org Trained volunteers provide free information & referral regarding community services for seniors aged 55 and older. Assists seniors in navigating through government systems and in filling out application forms. Topics include pensions, income tax, citizenship and permanent residency, medical plan, PharmaCare, legal resources, housing, Shelter Aid For Elderly Renters, and more. Service is offered in a variety of languages depending on the availability of volunteers. In addition, the Seniors Information Line can answer questions about benefits and entitlements. To make an appointment with a volunteer information & referral counsellor, or to contact the Seniors Information Line, call 604-279-7020, 9am to 5pm, Monday-Friday.

Beautiful Smiles Created by the Artisans at Esthetic Denture Studio Studio Esthetic Denture Artisans at Cr eated Stud io by the Be autifulDenture Smiles Esthetic Artisans atSmiles Be a utiful Esthetic Denture Created by theHupka, Alex Hupka, Alex Artisans at Beautiful Smiles Created by theHupka, Alex Hupka, Alex Beautiful Smiles604.279.9151 Advantages and benefits of being an Esthetics Denture Studio patient:

Cosmetic Precision Denture System™

• We provide integrated treatment planning with your dentist or surgeon.

• Implant supported and retained denture treatment planning and engineering.

• Highest quality dental materials available with no compromise.

• We have an in house laboratory for all your needs, to maintain product and quality control.

• 5 year warranty against breakage during eating.

• Free home care kit, including professional denture cleaner with new cosmetic and partial dentures for the lifetime of being ourRD, patient.

RD, RDT, Denturist.

RDT, Denturist.

The Art and Advantages of Cosmetic Precision Dentures:

Premium quality Cosmetic Precision Dentures instill • Alex Hupka has 26 years of experience as a registered confidence and provide optimum function while eating, speaking and laughing. Sophisticated instrumentation records dental technician and 16 years experience as a facial and anatomical information to recreate your natural smile registered denturist.

• A Combined experience of 42 years in the dental field and the youthful facial contours of your lips and cheeks. produces results of esthetic beauty with unparalleled Our premium quality teeth duplicate natural teeth. The contours of our premium teeth are designed to match your accuracy in all our products. skeletal type with feminine and masculine characteristics to • Natural beauty esthetics and function, immaculate accentuate your appeal. attention to detail.

#240 – 3671 Westminster Hwy. Richmond BC V7C 5V2 of Terra Nova Shopping Centre Second RD, RDT, Denturist.

RD, RDT, Denturist.

Esthetics - Created with natural nuances, so you can speak, smile and laugh with confidence.

Contours - Naturally sculpted tissue surfaces, make Cosmetic Precision Dentures almost indistinguishable from natural tissues.

Health - Eat virtually any food efficiently, improve digestion.

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www.bcdenturist.ca

#240 – 3671 Westminster Hwy. Richmond BC V7C 5V2 of Terra Nova Shopping Centre Second

www.bcdenturist.ca

No referral needed, Call to book your free consultation

604.279.9151

Rajbeer (Mona) Kaur, RD Registered Denturist

604.279.9151

Please, come visit our site.

Rajbeer (Mona) Kaur, RD Registered Denturist

604.279.9151

Please, come visit our site.

Seniors

DI RE C TORY

A RESOURCE FOR OLDER ADULTS

Richmond Multicultural Community Services – Income Tax Clinics 604-279-7160

210-7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: ashok@rmcs.bc.ca Income tax filing services are provided by trained volunteers to families, seniors, newcomers, and low-income individuals. Runs from March to April.

GOVERNMENT LISTINGS MUNICIPAL GOVERNMENT City of Richmond

604-276-4000

6911 No. 3 Road, Richmond, BC V6Y 2C1 Email: infocentre@richmond.ca www.richmond.ca With a population last estimated at 230,584 people, Richmond is an ethnically diverse growing and dynamic urban centre with a unique mix of residential, and commercial property, agricultural lands, industrial parks, waterways and natural areas. Carries out Richmond’s emergency programs, archives, garbage and recycling programs, compost demonstration garden, leisure services, special needs services, and economic development programs. Visit Recreation Fee Subsidy Program for information on affordable recreation.

Mayor’s Office

604-276-4123

City of Richmond – Committees

604-276-4007

Email: mayorandcouncillors@richmond.ca Richmond’s mayor is Malcolm Brodie.

6911 No. 3 Road, Richmond, BC V6Y 2C1 https://www.richmond.ca/city-hall/city-council/boards.htm The City of Richmond has several committees that serve the interests of the residents of Richmond.

Seniors Advisory Committee

604-276-4175

Richmond Fire – Rescue

604-278-5131

Provides advice on short-term issues and long-term planning for present and future Richmond seniors.

6960 Gilbert Road, Richmond, BC V7C 3V4 Email: fire@richmond.ca firerescue.richmond.ca Provides Emergency Fire and Rescue Services; Fire and Life Safety Education; and Fire Inspection Services. Works in partnership with other primary emergency 9-1-1 service providers. Believes in delivering services through an approach that balances prevention, education and emergency response.

PROVINCIAL GOVERNMENT BC Vital Statistics Agency

604-660-2421

605 Robson Street, Room 250 , Vancouver, BC V6B 5J3 1-888-876-1633 www2.gov.bc.ca/gov/content/family-social-supports/seniors/health-safety/healthcare-programs-and-services/vital-statistics Provides information to help register and order certificates for birth, death, or marriage. Website provides information on services such as legal change of name, adoptions, genealogical services, and search of wills and registry. Certificates can be ordered online or by calling the toll-free number. Hours are 8:30am - 4:30pm, Monday to Friday, except for statutory holidays.

Ministry of Tourism, Arts & Culture

604-660-2421

(formerly Ministry of Community, Sport and Cultural Development)

1-800-663-7867

PO Box 9896 Stn Prov Govt, Victoria, BC V8W 9T9 Email: TAC.Minister@gov.bc.ca www2.gov.bc.ca/gov/content/governments/organizational-structure/ministriesorganizations/ministries/tourism-arts-culture The Ministry of Tourism, Arts and Culture integrates the tourism sector with the vibrant arts, culture and sport sector to promote British Columbia for residents,

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2023/2024 RICHMOND

visitors and investors. Helps start or grow existing tourism business, allows people to review the latest tourism research, learn about funding and programs, and connect with industry partners. Visit https://www2.gov.bc.ca/gov/content/tourismimmigration/tourism-resources for more information. Also provides funding to individual artists and arts and cultural organizations throughout BC. Encourages people in BC to be involved in sport, hosts various sport events, provides resources to create a safer environment for sport, and provides Sport Funding such as KidSport and Community Gaming Program grants. For more information, visit www2.gov. bc.ca/gov/content/sports-culture/arts-culture and www2.gov.bc.ca/gov/content/ sports-culture/sports.

MLA for Richmond – Queensborough: Aman Singh

604-664-0700

130-12560 Bridgeport Road, Richmond, BC V6N 2N5 Email: aman.singh.MLA@leg.bc.ca www.leg.bc.ca/learn-about-us/members/42nd-Parliament/Singh-Aman Aman Singh, the MLA for Richmond-Queensborough is a prominent civil and human rights lawyer.

He has appeared at the BC Provincial and Supreme Courts and the BC Court of Appeal. One of Aman’s missions is to bring more attention to the disease of addiction and the possibility of recovery.

MLA for Richmond – Steveston: Kelly Greene

604-241-8452

115-4011 Bayview Ave, Richmond, BC V7E 0A4 Email: kelly.greene.MLA@leg.bc.ca kellygreene.ca Kelly Greene, the MLA for Richmond-Steveston, serves as the Parliamentary Secretary for Environment. Previously, Kelly was elected to Richmond City Council in 2018. On council she worked to preserve Richmond’s farmland and protect the local environment. Before being elected, Kelly co-founded an advocacy group to keep Richmond’s public schools open, funded, and safe, and was successful in achieving those goals.

Richmond Steveston Constituency Office

Seniors

D IR E CTORY

Service BC

A RESOURCE FOR OLDER ADULTS

604-660-2421

7th Floor, 865 Hornby Street TDD: 604-775-0303 Vancouver, BC V6Z 2G3 1-800-663-7867 Email: servicebc@gov.bc.ca | ServiceBC.MVA@gov.bc.ca www.servicebc.gov. bc.ca Service BC provides front-line support for many of the hundreds of programs and services that the provincial government offers to residents, businesses and visitors.

The Service BC Contact Centre can help you find what you need, and representatives are available Monday through Friday, 7:30 am to 5:00 pm (Pacific Time), except Statutory Holidays.

Hornby Street office, in person hours: Monday to Friday 9:00am to 4:30pm, except Statutory Holidays; Closed daily from 10-10:15am, 12-1pm, 3-3:15pm.

Appointments not available for this location.

In-person: Find the nearest Service BC location that offers the service you need and book an appointment at: appointments.servicebc.gov.bc.ca/appointment or by visiting their website at ServiceBC.gov.bc.ca. Services may vary between offices.

FEDERAL GOVERNMENT Government of Canada - Information 1-800-622-6232 Various Locations TTY: 1-800-926-9105

Provides the primary telephone access point for information on the Government of Canada, its programs, services, new initiatives, products, and information on Canada. Bilingual information officers answer questions and direct callers to experts in different government departments. Telephone service hours are from Monday to Friday, 8:00am to 5:00pm, local time.

MP for Richmond Centre: Wilson Miao 604-775-5790

165-7031 Westminster Hwy , Richmond, BC V6X 1A3 Email: wilson.miao@parl.gc.ca www.ourcommons.ca/Members/en/wilson-miao(111048) The Constituency Office of Wilson Miao is open to all Richmond Centre constituents for Federal related programs, policies, services and general inquiries.

MP for Steveston – Richmond East: Parm Bains

Richmond Passport Office

1-800-567-6868

310 - 5611 Cooney Road, Richmond, BC V6X 3J6 www.servicecanada.gc.ca/tbsc-fsco/sc-dsp.jsp?rc=5003&lang=eng English services only. Passport pickup service is not available at this location.

Passports may be mailed to the applicant. Office hours are from 8:30am to 4:00pm, Monday to Friday, closed on holidays. The website provides instructions on how to fill out the passport application forms for both Canadians and Non-Canadians.

Questions regarding certificates of identity and travel documents should be directed to the service location in Gatineau, Quebec.

604-241-8452

Don’t miss out on the sounds that you love.

Check your hearing.

604-775-0891

149 - 6386 No. 3 Road, Richmond, BC V6Y 0L8 Email: henry.yao.MLA@leg.bc.ca henryyaomla.ca linktr.ee/HenryYaoMLA Henry Yao, the MLA for Richmond South Centre, has spent over 10 years in the field of youth work and has shaped the lives of countless young people in Richmond.

Through his work with several local youth-focused organizations, he has helped youth to develop career-building and leadership skills, while fostering a deep desire to better their own community. He has worked hard to make sure young people have the opportunities and mentorship they need to thrive.

For more MLA information on Henry Yao, feel free to check Members of the Legislative Assembly.

Follow Henry Yao on his Facebook Account, Chinese Facebook Account, Twitter, and Instagram.

See Henry Yao in action through his Youtube Channel. linktr.ee/HenryYaoMLA

MLA for Richmond North Centre: Hon. Teresa Wat

604-257-2900

230-11331 Coppersmith Way Richmond, Richmond, BC V7A 5J9 Email: parm.bains@parl.gc.ca https://www.ourcommons.ca/Members/en/parm-bains(111067) Contact Parm Bains at his local constituency office or write to him, postage free, at: House of Commons, Ottawa, Ontario, K1A 0A6. For more information visit: https:// www.ourcommons.ca/members/en/parm-bains(111067)#contact

The Constituency Office can help with referrals to social service providers, with clarification of new provincial programs and with ensuring that provincial government agencies have open channels of communication with constituents.

Unfortunately, they cannot help you if: you have or need to retain a lawyer to represent you pertaining to your case, your matter is pending before the courts, and/or if the police are involved.

MLA for Richmond South Centre: Henry Yao

2023/2024 RICHMOND

604-775-0754

300 - 8120 Granville Avenue, Richmond, BC V6Y 1P3 Email: teresa.wat.mla@leg.bc.ca www.bcunitedcaucus.ca/team/teresa-wat Teresa Wat was elected MLA for Richmond Centre in 2013, 2017, and again in 2020.

She currently serves as the Shadow Minister for Multiculturalism, Anti-Racism Initiatives, Arts and Culture. Teresa previously served as the Minister of International Trade and Minister responsible for Asia Pacific Strategy and Multiculturalism.

Your hearing helps you stay connected to those who matter most, enjoy all the sights and sounds around you, and maintain a good quality of life.

Get your hearing checked by a licensed hearing care professional at your local Connect Hearing clinic.

Book your FREE* hearing test today!

1.888.850.9979 • connecthearing.ca NEW! Ask us about our Hearing Aid Rental progam VAC, WCB, WSIB, ADP & ODSP accepted. Part of the WorkSafeBC provider network. ®CAA and CAA logo trademarks owned by, and use is authorized by, the Canadian Automobile Association.

CAA RewardsTM used by the Canadian Automobile Association. *Hearing evaluations/tests are free for all customers over the age of 50. Some conditions and exclusions may apply. See clinic for details.†Based on national physician referrals over the tenure of the corporation’s Canadian business operations compared to the disclosed referral count of leading competitors. ‡ Save up to $2,000 on a pair of Select technology level Sonova hearing aids; 15% off Advanced level; and 10% off Standard level with a valid CAA membership. This offer is a tiered rebate determined by which level of Sonova Hearing Technology purchased. Offer expires March 31, 2024. Some conditions apply. See clinic for details. **Monthly prices shown per two (2) hearing aids. Prices subject to change.

Each rental agreement is for a term of 36 months and is available on Sonova products and Roger On V2 only.

Save up to $2,000 on a pair of Select level hearing aids with your BCAA membership!**

37

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DIREC TORY

Veterans Affairs Canada

A RESOURCE FOR OLDER ADULTS

1-866-522-2122

900 - 605 Robson Street, Vancouver, BC V6B 5J3 Email: information@vac-acc.gc.ca www.veterans.gc.ca Provides disability benefits, economic support, allowances, and health care benefits to qualified War Service veterans, Canadian Armed Forces members and Veterans, Royal Canadian Mounted Police veterans and certain civilians, as well as to their dependants or survivors. Call for information at 1-866-522-2122 (toll-free) or visit the website at www.veterans.gc.ca about the benefits available and eligibility requirements, including: Disability Pension Benefits, Disability Award Benefits Case Management, CAF and RCMP Transition Interviews, Health Care Benefits, Earnings Loss Benefits, Rehabilitation, The War Veterans Allowance, The Veterans Independence Program, and other programs and services. Vancouver and Surrey offices are open - Monday to Friday, 8:30am to 4:30pm.

TRANSPORTATION SERVICES BC Bus Pass Program

1-866-866-0800

Various Locations An annual pass for provincial transit systems available to eligible persons. Lowincome seniors and others eligible can get a reduced-cost bus pass. Senior applicants must apply every year and the cost is $45 annually.

• To get one, you must be: 60 years or older and: • The spouse of a person on disability assistance • Receiving income assistance • Living on a First Nations reserve and getting assistance from the band office • Receiving Old Age Security (OAS) and the Guaranteed Income Supplement (GIS) • 65 years or older and would qualify for GIS but does not meet the Canadian 10-year residency rule • Receiving the federal spousal Allowance • Receiving the federal Allowance for the Survivor Applicants with Persons with Disability status may qualify for the Transportation Supplement in the form of a bus pass if they are: (1) Age 18+ and receiving Disability Assistance from the Ministry of Social Development and Poverty Reduction, or (2) Age 18+, living on a First Nations reserve and receiving disability assistance from the band office.

Insurance Corporation of British Columbia (ICBC) – Richmond 604-661-2800 1-800-663-3051

Various Locations Responsible for auto insurance, driver licensing, and vehicle registration and licensing services. Committed to protection and peace of mind for drivers in B.C., quality products and services, and offering customers the best coverage at the lowest possible price.

Disability Discount

604-661-2800

Individuals with disabilities may qualify for a 25% discount on their Basic Autoplan, even if they don’t drive the vehicle they are insuring. To apply for a disability discount on your insurance, you must first qualify for the BC government Fuel Tax Refund Program for Persons with Disabilities.

Seniors’ Savings

604-661-2800

For individuals who are 65 or older, own or lease a vehicle and drive your vehicle for pleasure use only. Seniors may use their vehicle for up to six days in a calendar month for commuting, business or delivery - a change from the previous seniors’ discount, which had restrictions on vehicle use. However, if the senior has an at-fault crash, the savings will be reduced, and then eliminated if there’s a second at-fault crash in the same scan period.

Richmond Better at Home Transportation

604-279-7021

190 - 7000 Minoru Blvd, Richmond, BC V6Y 3Z5 Email: betterathome@rcrg.org Screened volunteer drivers transport clients to and from medical appointments, recreational activities, community events, and more. While the service primarily operates within Richmond, drivers can also take clients to medical appointments 38

2023/2024 RICHMOND

outside of Richmond. There is a fee for each ride, with subsidies available for lowincome clients.

Social Planning and Research Council of British Columbia Society (SPARC BC) 604-718-7733 1-888-718-7794

4445 Norfolk Street, Burnaby, BC V5G 0A7 Email: info@sparc.bc.ca www.sparc.bc.ca Works with communities to build a just and healthy society for all. Experienced in research, advocacy, and social policy in areas of accessibility and inclusion, income security and poverty reduction and community development education and outreach. Provides community development education and outreach to communities on a range of social policy issues and leads the provincial community social data program. Offers communities support in research, knowledge development and community capacity building.

Parking Permit Program for People with Disabilities

604-718-7744

Email: permits@sparc.bc.ca SPARC BC issues Parking Permit Programs for People with Disabilities as well as designs and delivers workshops, conducts accessibility audits and undertakes research to ensure that B.C.’s communities are as accessible and inclusive as possible.

The Seniors Centre at Minoru Centre for Active Living – Community Leisure Transportation 604-238-8450

7191 Granville Ave, Richmond, BC V6Y 1N9 Email: seniors@richmond.ca minorucentre.ca Community Leisure Transportation (CLT) ensures seniors, youth, persons with disabilities and all other Richmond residents have transportation to programs, services and special events. CLT is an affordable transportation option for Richmondbased community organizations and offers a fleet of buses that can accommodate up to 22 passengers. For more information or to make a booking contact the Seniors Centre.

TransLink

604-953-3333

400 - 287 Nelson’s Court, New Westminster, BC V3L 0E7 www.translink.ca Acts as Metro Vancouver’s regional transportation authority. Delivers services and programs to provide for the transportation needs of Metro Vancouver residents and businesses. Offers an extensive bus system throughout the region, SkyTrain rapid transit, SeaBus passenger ferries, West Coast Express commuter rail, and HandyDART for passengers who are unable to use conventional transit. Funds and delivers the Major Road Network and a network of bicycle lanes that serve the different parts of the region in partnership with municipal partners. Dedicated to creating and sustaining a transportation system that meets the needs of residents, businesses and goods movers in a manner that protects the environment and supports the economic and social objectives of the region.

HandyCard

604-953-3680

Allows people with a permanent physical, sensory or cognitive disability to travel at concession rates on most public transit. Attendants who help HandyCard holders can travel free. Application forms are available on the TransLink website.

With a HandyCard, TaxiSaver coupons can be purchased, which enables reduced rates for taxi rides. HandyCards cannot be used on HandyDART transit trips.

HandyDART

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Lost & Found

A RESOURCE FOR OLDER ADULTS

604-953-3334

590 Beatty Street, Vancouver, BC V6B 2L3 Open Monday to Friday, from 8:30am to 5:00pm and from 12:00pm to 4:00pm on Saturdays (Saturday hours are for walk-in customers only. Phone lines will not be active). If you find a Compass card, you may deposit the card into your nearest Compass Card Donation Kiosk location. Call or visit https://www.translink.ca/en/ Customer-Service/Lost-and-Found.aspx for more information.

Taxi Saver

604-953-3680

Transit Information

604-953-3333

TravelSmart for Seniors

604-953-3333

A supplementary service to HandyDART available for people with permanent disabilities who have a HandyCard. To find out more about the program, contact the Access Transit Customer Care Office. TaxiSavers are discounted (half-price) coupons that are available to purchase and use by HandyCard members. For $25.00, customers can purchase one book of TaxiSavers with $50.00 worth of coupons. As per the Transit Tariff, each member is allowed a maximum of 2 books per month. Each book contains: - Seven $1.00 coupons - Nine $2.00 coupons - Five $5.00 coupons.

Call for bus, SeaBus and SkyTrain fares, routes, and schedules. Call seven days a week: 5:30am to 12:30am on weekdays and 6:30am to 11:30pm on weekends.

Website also includes a trip planner and transit maps.

Email: travelsmart@translink.ca Aims to reduce your costs, your impact on the environment, and improve your health by the transportation choices you make every day. Provides safety, security, and etiquette tips; take away resources, materials, and incentives; and Train the Trainers sessions for staff and volunteers.

Volunteer Cancer Drivers Society

604-515-5400

PO Box 45618 Sunnyside Mall, Surrey, BC V4A 9N3 The Volunteer Cancer Drivers Society is a not-for-profit organization providing complimentary transportation for lower mainland residents battling cancer. Our team of volunteer drivers and dispatchers offers peace of mind for patients who may not have the means to drive to and from essential cancer treatments and cancer related medical appointments. The physical, emotional and financial burden is lifted knowing our friendly volunteers are only a call away.

HOUSING AND ACCOMMODATION Vancouver Coastal Health - Richmond - Home Health – Long Term Care Facilities 604-675-3644

Community Health Access Centre, 3rd Floor 7671 Alderbridge Way, Richmond, BC V6X 1Z9 www.vch.ca Residential care homes offer 24-hour care and supervision by a team of health professionals for adults who can no longer live independently. To be admitted for long term care services, a person must meet the criteria. Waiting period is approximately six months. There are five complex care homes in Richmond, including Fraserview

Immediate Care, Pinegrove Place, Richmond Lions Manor, Rosewood Manor, and Minoru Residence. There is one residential home for younger, disabled people, usually under age 65: Steveston Residence.

Courtyard Gardens Senior Residence 604-273-1225

7051 Moffatt Road, Richmond, British Columbia V6Y 3W2 Email: crm.cyg@verveseniorliving.com www.verveseniorliving.com/courtyard-gardens Courtyard Gardens is in the heart of Richmond offering you Independent Living, Assisted Living & Long-term Care. A Retirement Residence with 51 independent/ Assisted living private pay suites & 57 subsidized suites where your physical needs and sense of belonging are met, but most importantly a place to call home.

Included services; heat & hydro, 3 full-service meals daily, weekly housekeeping, complimentary refreshments, activities including scenic bus tours & outings, comp. laundry machines on each floor, weekly wellness consultation, 24-hour emergency pendant response by qualified on-site staff. Customized assistance for changing health care needs & a pet-friendly environment. Also offering a furnished Guest Suite for Respite & vacations. The long-term care in Gardenside offers 31 private pay studio suites with personalized 24-hour nursing care.

Please contact 604-273-1225 for information & to book a tour on our private pay suites. For more information about the Assisted Living subsidized suites and waitlist eligibility, please contact Richmond Health Services/ Vancouver Coastal Health Authority at 604-875-4510 or visit www.vch.ca

Fraserview Retirement Community Ltd. 604-274-3510

9580 Williams Road, Richmond, BC V7A 1H2 Email: sylvia.warnke@kaigo.ca www.kaigo.ca At Fraserview Retirement Community, we provide care and service to a group of wonderful seniors. Our 24-hour care is provided by health care professionals and includes all aspect of daily living and nursing care. Our property boasts lovely gardens and courtyards for residents and visitors to enjoy.

Our programs meet the physical, intellectual, spiritual, cultural, social and emotional needs of the residents. Our programs include but are not limited to: music and art therapies, special events with entertainment, arts and crafts, cultural programs, outings, and an active Resident and Family Council. For more information on our range of activities, please contact the Recreation Department at 604-274-3510 ext. 226. The majority of the 199 bedrooms are subsidized by Vancouver Coastal Health and to access a funded bed a person must have a Case Manager and be assessed to qualify for a spot at Fraserview. Should you require additional information on how to proceed to gain access to a funded spot, you may contact Richmond Health Services Home Health (604-278-3361). People who may be interested in sharing their time to Volunteer at Fraserview may call 604-274-3510 ext. 226 or email Erica.D’souza@kaigo.ca

Minoru Residence

604-244-5300

7333 Gollner Avenue, Richmond, BC V6Y 1Y4 Email: feedback@vch.ca www.vch.ca/locations-services/result?res_id=8 Minoru Residence has 250 beds and provides 24-hour professional care for adults who are no longer able to live independently and require a higher level of care. Visit website for more information and for a virtual tour of the residence.

HIV/AIDS U=U

Advocacy & Outreach programs Welcoming & confidential approach for seniors, older adults, individuals/couples and caregivers

604-953-3680

https://www.translink.ca/rider-guide/transit-accessibility/handydart A door-to-door shared-ride service that uses specially-equipped vehicles designed to carry passengers with physical or cognitive disabilities who need assistance to use public transit. Registration is required. To register, phone the office or visit the website to download an application form. They offer two types of trips: subscription (repeating trips) and casual (one-time trips). To book or cancel a trip call 604-575-6600.

2023/2024 RICHMOND

Confidential • One on One Support Financial & Nutritional Assistance HIV 101 Workshops & Education and more …

Contact for more details 604.277.5137 • admin@heartofrichmond.com www.heartofrichmond.com 201-6411 Buswell Street Richmond BC V6Y2G5 39

Seniors

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Pinegrove Place

A RESOURCE FOR OLDER ADULTS

604-278-1296

11331 Mellis Drive, Richmond, BC V6X 1L8 Email: socialworker@pinegroveplace.com www.pinegroveplace.com Provides Long Term Care with 76 beds, which includes a Special Care Unit.

Programs are designed to be recreational and therapeutic to enhance the lives of the residents who live at Pinegrove Place. All residents in Pinegrove Place are admitted through Vancouver Coastal Health Authority, which provides operational funding.

Richmond Lions Manor

604-675-2590

9020 Bridgeport Road, Richmond, BC V6X 1S1 An accredited 86-bed Long Term Care which includes a 25-bed special care unit and 12-respite beds with caring and knowledgeable staff. The team includes a Dietician, Social Worker, Occupational Therapist, Physiotherapist, Volunteer Coordinator, Music Therapist, and Chaplain. 24-hour nursing care is provided, as well as diversified Recreation Therapy programs.

Rosewood Manor

604-271-3590

6260 Blundell Rd., Richmond, BC V7C 5C4 Email: jwong@rosewoodmanor.org www.rosewoodmanor.org A vital, non-profit senior care facility in Richmond providing complex care for 156 residents, which includes a 36-bed specialized dementia care unit and 5 private pay beds. By providing 24-hour nursing care and supervision, Rosewood Manor ensures the highest quality of life while promoting individual dignity and freedom.

To live in the care home, a referral is needed by the Vancouver Coastal Health (604-736-2033) but please contact Rosewood Manor directly for the private pay beds. To volunteer, please contact the Recreation and Volunteer Manager at 604-271-3590 ext. 122. The minimum age to volunteer is 14. Volunteer opportunities include assisting with recreation programs, one to one visitors, musical entertainers, games, manicures, crafts and decorating, outdoor walks, gardening, special events, resident shopping, fundraising or becoming a Board Director.

Assisted Living Registrar

1-866-714-3378

PO Box 9601 STN PROV GOV, Victoria, BC V8W 9P1 hlth.assistedlivingregistry@gov.bc.ca www.gov.bc.ca/assistedlivingbc The Registrar is appointed by the Minister of Health to protect the health and safety of those who live in assisted living residences. All assisted living residences must be registered with the Assisted Living Registry and must meet and maintain compliance with the Community Care and Assisted Living Act and Assisted Living Regulation.

BC Housing

604-433-1711 1-866-465-6873

1701 - 4555 Kingsway , Burnaby, BC V5H 4V8 www.bchousing.org A government agency that develops, manages, and administers a wide range of subsidized housing options across BC. Office Hours: 8:30 am to 4:30 pm. For inquiries, please refer to: https://www.bchousing.org/contact

BC Rebate for Accessible Home Adaptations (BC RAHA)

604-433-2218 1-800-257-7756

Rental Assistance Program (RAP)

604-433-2218 1-800-257-7756

The BC Rebate for Accessible Home Adaptations (BC RAHA) program provides financial help in the form of rebates to eligible low-income households to complete home adaptations for independent living.

The Rental Assistance Program (RAP) provides eligible low-income working families with cash assistance to help with their monthly rent payments.

Shelter Aid for Elderly Renters (SAFER)

604-433-2218 1-800-257-7756

The Shelter Aid for Elderly Renters (SAFER) helps make rent affordable for BC seniors with low to moderate incomes. Provides monthly cash payments to subsidize rents for eligible BC residents who are age 60 or over and pay rent for their homes.

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Subsidized Housing

2023/2024 RICHMOND

604-433-2218 1-800-257-7756

If you live in B.C., have a low income and meet eligibility criteria, you may qualify for subsidized housing. Rental fees are calculated on a rent geared to income basis.

Tenant Programs & Services

604-433-1711

Email: tenantinquiries@bchousing.org 1-866-465-6873 Programs and resources for tenants include a gardening program, education grants, student employment program, activity grants (for special events in the community), and health services. There is also a tenant handbook with information on the rights and responsibilities of a BC Housing tenant. Contact Lower Mainland Directly Managed Office, reception hours: 9:00 am to 4:00 pm.

Co-operative Housing Federation of BC 604-879-5111 220 - 1651 Commercial Drive , Vancouver, BC V5L 3Y3 1-866-879-5111

Email: info@chf.bc.ca www.chf.bc.ca A co-operative association whose members are housing co-ops and related organizations in BC. Visit the website for a list of housing co-ops and browse to see which are currently accepting applications for their waitlists. To apply to live in co-op housing, apply directly to the individual housing co-op.

Residential Tenancy Branch – Lower Mainland

604-660-1020 1-800-665-8779

Richmond Grace Seniors Home

604-273-7171

Seniors Services Society of BC

604-520-6621

Various Locations Email: hsrto@gov.bc.ca http://www.gov.bc.ca/landlordtenant www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies APB worked with the Community Legal Assistance Society (CLAS) and the Tenancy Resource and Advocacy Center (TRAC) to launch a program to represent low-income individuals (qualifying tenants and landlords) appearing before the Residential Tenancy Branch. Please contact by email (preferred) or by phone with your full name, phone number and email address. Expect a reply within 2 business days.

8733 Westminster Highway, Richmond, BC V6X 4H1 www.gracefoundationinternational.com/en/grace-senior-homes Provides room and board services to the elderly in Chinese. English services are also available.

750 Carnarvon Street, New Westminster, BC V3M 1E7 Email: info@seniorsservicessociety.ca www.seniorsservicessociety.ca Provides information on various types of seniors housing in the Lower Mainland, housing information and referral, outreach program and a temporary housing program (cost geared towards income) for seniors who are homeless or at risk of becoming homeless. Please note, Seniors Services is not a housing provider.

Services are available to seniors aged 60 and older living in most parts of the Lower Mainland. For more information about the programs and services, please contact the society.

Housing Services

Email: housing@seniorsservicessociety.ca Provides information and referral on various types of seniors housing options in the lower mainland of BC for 60+ seniors. Outreach program is offered on a case by case priority basis and is not available to seniors located in the Downtown Eastside. The Temporary Housing Program is short term stay for up to three months in a fully contained suite with a program fee applied. Homeless Prevention Program provides rent subsidies to seniors who are: fleeing abuse, discharged from the hospital, or identify as Indigenous. HPP is not for SAFER recipients. Eligibility for all housing services programs is determined upon the intake.

Priority is given on a case by case basis due to high needs and waitlist for all our programs.

Steveston 284 Seniors’ Housing Society

604-277-4519

4071 Chatham Street, Richmond, BC V7E 2Z7 Email: info@themapleresidences.com www.themapleresidences.com The purpose of the society is to operate a not-for-profit institutions for the purpose of owning and managing affordable housing projects for seniors and to do all things necessary and incidental to the attainment of that purpose.

Seniors

DI REC TORY

A RESOURCE FOR OLDER ADULTS

S.U.C.C.E.S.S. Austin Harris Residence604-242-0704

5411 Moncton Street, Richmond, BC V7E 0A8 S.U.C.C.E.S.S. Austin Harris Residence is a 50-unit affordable senior’s assisted living residence developed under the Independent Living BC (ILBC) Program. The Assisted Living service is for seniors and people living with physical disabilities. Tenants of the residence will receive hospitality and personal care services, such as two meals a day, weekly housekeeping, weekly laundering of linens, social and recreational opportunities, assistance with medications, mobility and personal hygiene, and a 24-hour emergency response system. It is situated at 5411 Moncton Street in Richmond. S.U.C.C.E.S.S. Multi-Level Care Society is responsible for developing and managing the residence. Clients or families should contact the Home and Community Care Services Team of Vancouver Costal Health (VCH) for registration and assessment for eligibility. Please visit the Home & Community Care Services pages at the website of VCH for steps to register. Access home & community care services - Vancouver Coastal Health (vch.ca). For details, visit: www. successbc.ca/assisted-living/services/austin-harris-residence/.

S.U.C.C.E.S.S. Remy Affordable Housing at 9388 Cambie Road 604-370-7011

9388 Cambie Road, Richmond, BC V6X 0H7 www.successbc.ca/affordable-housing/services/remy/ BC Housing owns and managed by S.U.C.C.E.S.S 33 Seniors’ Rental Housing (SRH) apartments for low-income seniors and people with disabilities. S.U.C.C.E.S.S. owns and operates 48 low end of market affordable rental apartments for low - to moderate - income families and singles. Applicants in this category are eligible for the S.A.F.E.R. program (Shelter Aid for Elderly Renters) under BC Housing.

S.U.C.C.E.S.S Richmond Service Centre – Storeys Affordable Housing at 8080 Anderson Road 604-370-7011

8080 Anderson Road, Richmond, BC V6Y 1S4 www.successbc.ca/affordable-housing/services/storeys/ S.U.C.C.E.S.S. owns and operates 38 studio and 15 one-bedroom self-contained affordable rental units for low-income seniors at Storeys, located at 8080 Anderson Road in Richmond’s city centre. Tenants in our units must be an eligible applicant as defined in the Housing Agreement with the City of Richmond. All rental units are eligible for the S.A.F.E.R. (Shelter Aid for Elderly Renter) program under BC Housing.

Tenant Resource and Advisory Centre 604-255-0546 (TRAC) 1-800-665-1185

Various Locations TRAC’s purpose is to promote the legal protection of residential tenants across British Columbia by providing free legal education, representation, and advocacy on residential tenancy matters. TRAC’s main programs and services include a Tenant Infoline, website and online courses, plain language resources, and legal workshops/webinars. For eligible clients, TRAC can provide direct advocacy services, including full representation at Residential Tenancy Branch dispute resolution hearings.

Find out more at: www.rentingitright.ca

Turning Point Recovery Society – Storeys Housing

604-303-6844

www.turningpointrecovery.com Storeys Housing provides supportive and affordable housing for individuals advanced in recovery from addiction requiring safe, stable and affordable housing.

Must be a participant in Turning Point’s Compressive After Care program.

COUNSELLING AND SUPPORT CRISIS CHIMO Community Services

604-279-7077

120 - 7000 Minoru Blvd., Richmond, BC V6Y 3Z5 Email: chimo@chimoservices.com www.chimoservices.com A non-profit organization specializing in community development and social services. Chimo provides assistance to individuals and families of all cultural backgrounds in areas such as crisis intervention, counselling, settlement, housing, legal advocacy and taxes. Also provides community education to elementary and high school students through a variety of workshops and youth programs. All services are free and confidential.

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Counselling Service

2023/2024 RICHMOND

604-279-7077

Chimo’s Counselling services provide emotional support for people who are experiencing a crisis, are at risk of suicide, or have made a suicide attempt.

These services are conducted by professional counsellors and available to all ages. Topics covered include but are not limited to: abuse, sexual assault, suicide, violence, depression and grief.

Crisis Line

604-279-7070

Nova House

604-270-4900

The Chimo Crisis Line provides over-the-phone support to individuals in crisis or experiencing distress. This service is offered seven days a week, from 8:00am to midnight. In aiding the callers, the Crisis Line helpers offer support and nonjudgmental understanding, identify the problem areas and work together with the caller towards resolving them.

The Nova Transition House provides temporary safe shelter, information, emotional support, practical assistance, education, and advocacy for women who are fleeing violence at home.

Outreach and Advocacy Service

604-279-7077

The Outreach and Advocacy services consist of professionally trained volunteer advocates who provide assistance with a wide range of administrative and poverty-law related issues. Clients with language or other barriers may also access these services to receive help with applications for benefits, housing and other support services.

S.U.C.C.E.S.S. Richmond Service Centre 604-279-7180

220 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: info@success.bc.ca www.successbc.ca S.U.C.C.E.S.S. envisions a vibrant Canadian society where people thrive and contribute to inclusive communities. Provides assistance at all stages of the Canadian experience.

Delivers a multitude of services in the areas of settlement, employment, health, and housing as well as business, economic, community and social development. Recognized as one of BCs largest social service providers. Proudly serves communities in the Metro Vancouver, Fort St. John, Toronto and overseas in Seoul, Korea, Beijing, and Guangzhou China.

Help Lines – Mandarin, Cantonese, Korean & Farsi

Volunteers provide free and confidential emotional support and referral information to those who feel lonely or in despair because of unemployment, family conflict, problems with adapting to local culture, or other problems. Chinese helplines operate seven days a week, from 10:00am to 10:00pm. Please call 1-888-721-0596 Ext. 1 for the Mandarin speaking line and 1-888-721-0596 Ext. 2 for the Cantonese speaking line. Korean and Farsi Helplines operates seven days a week, from 10:00am to 8:00pm Monday to Friday, 10:00am to 5pm on weekends. Please call 1-888-721-0596 Ext. 3 for the Korean speaking line. Please call 1-888-721-0596 Ext. 4 for the Farsi speaking line.

Support Groups for Seniors, Women & Mandarin Speakers 236-838-6028

Helps immigrants overcome cultural and language barriers and to develop a spirit of mutual help through regular educational workshops, social activities, field trips and community visits.

Salvation Army - Richmond Corps

604-277-2424

8280 Gilbert Road, Richmond, BC V7C 3W7 Email: salvationarmyrich@shaw.ca www.salvationarmyrichmond.org An international Christian charitable organization devoted to helping people in need, including families in crisis, single parents, children, seniors, and those experiencing hunger, homelessness, addiction, and abuse.

VictimLink BC

1-800-563-0808

Email: victimlinkbc@bc211.ca Provides free, confidential, multilingual phone information and referral about community resources for victims of crime, as well as immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. Help line staff provide emotional and crisis support; referral to victim services, transition houses, counselling resources, and community services; and information about the justice system, federal and provincial legislation and services, crime prevention, safety planning, and the protection orders registry.

Serves BC and Yukon, 24/7, 365 days a year. Funded by Ministry of Attorney General (MAG). Website: www.victimlinkbc.ca

Seniors

D IR E CTORY

A RESOURCE FOR OLDER ADULTS

CAREGIVERS Family Caregivers of British Columbia 250-384-0408 1-877-520-3267

Office in Victoria with free, virtual services available for BC residents Email: info@familycaregiversbc.ca www.familycaregiversbc.ca Family Caregivers of BC (FCBC) is a provincial, not-for-profit that proudly and compassionately supports over 1 million people in British Columbia that provide physical and/or emotional care to a family member, friend, or neighbour. FCBC supports caregivers by providing access to information, education and supports that enable caregivers to feel more confident and successful in their important role.

Please see our calendar (www.familycaregiversbc.ca/calendar/) for upcoming webinars, trainings, and caregiver support groups! We are here to support you!

Caregiver Support Line

1-877-520-3267

Email: cgsupport@familycaregiversbc.ca Receive 1-1 telephone support toll-free at 1-877-520-3267. Hours are: 8:30 am - 4:00 pm PST Monday- Friday.

Richmond Cares, Richmond Gives (RCRG) – Richmond Family & Friend Caregiver Hub

604-279-7020

#190 - 7000 Minoru Blvd, Richmond, BC V6Y 3Z5 Email: caregivernavigator@rcrg.org Funded by the Government of BC, managed by the United Way, and supported by Family Caregivers of BC, RCRG’s Family & Friend Caregiver Hub promotes the health and well-being of those who provide voluntary, unpaid care to a senior living in Richmond. Through the Hub, caregivers can access peer support, recreational and

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educational workshops, online resources, and more. All Hub services are free of charge, and available in English, Cantonese, and Mandarin. For more information, visit rcrg.org/caregivers.

HOSPICE AND BEREAVEMENT BC Bereavement Helpline

604-738-9950

PO Box 20095 Fairview PO , Vancouver, BC V5Z 0C1 1-877-779-2223 Email: contact@bcbh.ca www.bcbh.ca Office Hrs: 9-5 (M-F) A Toll-free, province-wide helpline that offers compassionate listening and referrals for individuals suffering from grief and bereavement. Services are confidential and free. Compassionate and caring volunteers are familiar with over 350 grief support services in 86 communities in our province. Also offers specialized grief and loss support for individuals who have lost loved ones to homicide or suicide. 8-week grief support groups are offered 3-4 times a year for suicide loss and once per year for homicide loss - depending on funding and community need. There are fees for the support groups, but subsidies are available. Training opportunities for professionals on various topics including sudden and traumatic loss offered periodically through the Traumatic Loss Support Group Facilitator Training program. There are fees for the trainings.

Lower Mainland Grief Recovery Society604-696-1060

Various Locations Email: lmgr@lmgr.ca www.lmgr.ca Grief Support Group Programs for those who have suffered the death of a significant person by helping them understand, cope and live with their loss. We help the grieving person move from pain to healing in a non-judgmental, compassionate and confidential environment. Grief Support Groups are offered six times a year in Downtown and Vancouver West (three times in each location).

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Salvation Army – Richmond Corps – Rotary Hospice House

A RESOURCE FOR OLDER ADULTS

604-207-1212

6460 No 4 Rd, Richmond, BC V6Y 2S9 Email: hospicereception@telus.net richmondrotaryhospicesa.ca A ten-bed palliative care facility which provides support services to people in the final stages of their terminal illnesses. Committed to providing excellence in healthcare, the Salvation Army Rotary Hospice House has combined the services previously offered by the Richmond Hospice Association to offer a compassionate, interdisciplinary, holistic approach in providing for the physical, emotional, spiritual, and social needs of their residents and their families, and the Richmond community.

ALCOHOL AND DRUGS Al-Anon Alateen Family Group, Area #81 (BC & Yukon)

604-688-1716

#222 - 3701 East Hastings Street, Burnaby, BC V5C 2H6 Email: afgcentraloffice@gmail.com www.bcyukon-al-anon.org Al-Anon is a fellowship of relatives and friends of alcoholics who share their experience, strength, and hope in order to solve their common problems. Alateen is a fellowship of young Al-Anon members, usually teenagers, whose lives have been affected by someone else’s drinking. There are no dues for membership. Office hours are Monday, Wednesday, and Friday from 10:00AM to 1:00PM. Call for more information. Mailing address: PO Box 28574 Willingdon Heights PO, Burnaby, BC V5C 6J4

Alcoholics Anonymous (Greater Vancouver Area)

604-434-3933 (24 Hours)

3457 Kingsway, Vancouver, BC V5R 5L5 Email: staff@vancouveraa.ca www.vancouveraa.ca A fellowship of men and women who share their experience, strength, and hope with each other so that they may solve their problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Check the website at: www.vancouveraa/meetings.ca for the most up-to-date meeting times.

The Alcohol and Drug Information and Referral Service (ADIRS) 604-660-9382 Email: 211-help@uwbc.ca 1-800-663-1441

Provides free, confidential, multilingual, information and referral regarding community resources for people in BC dealing with substance use and addiction issues. Resource navigators provide information about detox, counselling, treatment programs, recovery homes, and support groups. Also covers education and prevention resources, and other concerns such as harm reduction and fetal alcohol and drug effects. Telephone assistance is available 24/7, 365 days a year.

Funded by Ministry of Health (MOH).

Cocaine Anonymous - BC Area

604-662-8500 1-866-662-8300

Various Locations Email: pi@ca-bc.org www.ca-bc.org A fellowship of men and women who share their experience, strength, and hope with each other so that they may solve their common problem and help others to recover from their addiction. The only requirement for membership is a desire to stop using cocaine and all other mind-altering substances. Uses the 12-Step Recovery Program. Meetings are held throughout the Lower Mainland. For the most up-to-date meeting times and locations, check website at: https://ca-bc.org/ Meetings/.

Nar-Anon Family Groups

604-878-8844

Various Locations Email: BCNaranon@gmail.com www.naranonbc.com Nar-Anon Family Groups are a worldwide fellowship for those affected by someone else’s addiction. They offer their help by sharing their experience, strength, and hope at weekly meetings. Nar-Anon is a Twelve Step program. The only requirement for membership is that there must be a problem of addiction in a relative or friend. Visit the website for the most updated meeting times and locations. Email BCNaranon@ gmail.com for any inquiries.

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Narcotics Anonymous

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604-873-1018

PO BOX 1695 Stn A , Vancouver, BC V6C 2P7 1-866-683-6819 Email: information@vascna.ca www.vascna.ca Provides a recovery process and peer support network. A fellowship of men and women for whom drugs have become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs. Call the helpline or visit the website for meeting times and locations.

OTHER GROUPS AND SERVICES Gambling Support Services

250-387-5311 1-888-795-6111

PO Box 9310 Stn Prov Govt , Victoria, BC V8W 9N1 Email: info@bcresponsiblegambling.ca www.bcresponsiblegambling.ca Government program that provides resources to increase awareness of gambling harms for the general population and specialized services for those struggling with negative effects from gambling products.

Gambling outreach support workers are available to provide short-term individual assistance for those looking for practical support to minimize harms from gambling.

GSBC also offers individual counselling, support groups and intensive group treatment for limited terms for people struggling with gambling or those who are experiencing negative consequences of gambling from someone close to them.

Indigenous specific gambling support services and counselling are available to those who request them.

Referrals can be made via the online form or by calling the gambling support line (available 24/7) at 1-888-795-6111. All services provided are free of charge.

Co-dependents Anonymous (CoDA)

604-239-1042

Various Locations 1-888-675-8325 Email: info@codacanada.ca http://www.codacanada.ca/ A twelve step fellowship for people whose common purpose is to build healthy relationships. Please visit the website for the schedule of meetings and the free materials to help both individuals and meetings.

Meetings are held both in-person and online, use the Meeting Finder to find one near you! For more information, please send an email to the contact person on the individual meeting listing or to info@codacanada.ca

Disability Alliance BC

604-872-1278

1450 - 605 Robson St, Vancouver, BC V6B 5J3 Email: feedback@disabilityalliancebc.org www.disabilityalliancebc.org A non-profit organization that represents people of all disabilities and champions disability issues through direct services, community partnerships, advocacy, research, and publications. Supports people with all disabilities to live with dignity, independence, and as equal and full participants in society.

Advocacy Access Program

604-872-1278

Email: advocacy@disabilityalliancebc.org 1-800-663-1278 Assists people with disabilities to apply for and appeal the denial of provincial and federal (CPPD) disability benefits, including income support and medical goods and services. Provides summary advice and information and referral assistance over the phone about disability related programs. Provides workshops for community advocates and clients.

Emotions Anonymous (EA)

Various Locations Email: eavancouver@hotmail.ca http://www.emotionsanonymous.org/ For support: Pam M. 778-394-0400 | Doug D. 604-688-4276 A support group based on the Twelve-Step philosophy of Alcoholics Anonymous for people wanting to strengthen and maintain emotional health, including depression and/or anxiety. Publishes a Big Book that is available online at https:// emotionsanonymous.org/ and may be available through Vancouver, Surrey, Langley, Fraser Valley and Burnaby Public Libraries. Meetings are held online using free software called PalTalk. When you download PalTalk you will be prompted to set up a user ID, our meeting room is called: Emotions Anonymous Vancouver, simply search for our name to follow the group. Meetings are held online Thursday @ 7:30 p.m. and Saturday @ 11 a.m., the meeting room via PalTalk will open 5 - 10 minutes before the meeting starts. This is a voice and chat meeting and no video cameras are used. All chat conversations are removed when the meeting is closed.

Pre-registering is not required.

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Seniors

DI REC TORY

Gambling Support Line BC

A RESOURCE FOR OLDER ADULTS

1-888-795-6111

Email: 211-gamsup@uwbc.ca www.bcresponsiblegambling.ca Provides free, confidential, multilingual information about free gambling support and treatment services for individuals in BC struggling with their own or another’s gambling. Resource navigators provides referrals to free counselling services, prevention and education services, self-exclusion, debt management services, and self-help resources. Assistance by phone and text is available 24/7, 365 days a year. A service of Gambling Support BC that exists to help reduce or prevent the harmful impacts of excessive or uncontrolled gambling; funded by Ministry of Attorney General (MAG).

Japanese Community Volunteers Association (Tonari Gumi) 604-687-2172

101 - 42 West 8th Avenue, Vancouver, BC V5Y 1M7 Email: info@tonarigumi.ca www.tonarigumi.ca Tonari Gumi has been providing support for the Japanese Canadian community based in Metro Vancouver since 1974. It aims to extend a helping hand to Japanese Canadian seniors and other generations so that they can lead more independent, healthy and enjoyable lives. Tonari Gumi is here to provide a supportive safe space for Japanese Canadians as well as a range of support services and recreational programs.

Telephone Buddies

604-687-2172 ext. 202

Jewish Family Services

604-257-5151 (Office)

Email: services@tonarigumi.ca Trained volunteers call older adults living at home for check-in and friendly chats.

320 - 2285 Clark Drive , Vancouver, BC V5N 3G9 Email: info@jfsvancouver.ca www.jfsvancouver.ca Guided by Jewish values exemplified by Tikkun Olam (repairing the world) their mission is to provide essential supports fostering the social, physical and emotional wellness of individuals and families most in need. For more information, please visit www.jfsvancouver.ca

Counselling & Wellness

604-558-5719

JFS’s Counselling and Wellness programs provide therapy services to youth, adults, seniors, couples, and families. They have an experienced team of therapists who have been trained in a variety of therapeutic disciplines such as family systems therapy, couples counselling, individual psycho-therapy, brief or solution-focused therapy, youth counselling and group therapy. They offer individual, couples, family and group therapy. Services include: Seniors Outreach Counselling, Mental Health Outreach, counselling and educational support to youth and families at risk, and a Community Counselling Program. Check website at: https://www.jfsvancouver.ca/services/counselling/ for more details.

Seniors Services

604-558-5719

JFS Seniors Services works with seniors and their families to help navigate the aging journey. Their goal is to work with seniors in a variety of ways to help them remain safe and secure in their own homes for as long as possible. Services include: Care Management, Home Support, Better at Home, Holocaust Survivors and Senior Outreach. Check website at: https://www.jfsvancouver.ca/services/ seniors/ for more details.

Kehila Society of Richmond

604-241-9270

130-10691 Shellbridge Way, Richmond, BC V6X 2W8 Email: Kehila@uniserve.com www.kehilasociety.org The Kehila Society of Richmond, since 1999, has been successfully bringing together Richmond Jewish families, individuals, community members, businesses, health and social service agencies as well as community resources. Focusing on strategic planning with partner and constituent agencies to foster and create satellite and outreach programs and services within the Richmond Jewish community, we have been able to offer a wide range of support and opportunities to Jewish children, youth, adults, seniors and families within the City of Richmond, in an all-inclusive manner. For more programming or community information please call 604 241 9270 or check out our website at www.kehilasociety.org

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Military Family Services Family Information Line

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1-800-866-4546

Various Locations A toll-free, confidential, personal, and bilingual telephone service offering information, support, referrals, resources, reassurance and crisis managements to the military community. FIL serves Canadian Armed Forces members, Veterans and their families - immediate and extended. Also helps to assess and plan for emergencies, and delivers programs such as short-term counseling, support groups, coaching and virtual workshops. Counsellors are experienced, caring professionals, familiar with Canadian Forces policies and operating procedures. Available to take calls 24/7.

National Association of Federal Retirees – Vancouver Branch 604-681-4742

4445 Norfolk Street, Burnaby, BC V5G 0A7 Email: fsnavan@shaw.ca www.federalretirees.ca An organization of retired members of the Federal Public Service, the RCMP, the Canadian Armed Forces and Federal Judges and their spouses formed for the purpose of providing a voice to the Federal Government on issues of concern. Office hours are normally 10:00am to 2:00pm, Monday to Friday, excluding holidays.

Richmond Centre for Disability

604-232-2404

Unit 842 - 5300 No. 3 Road (Lansdowne Centre), Richmond, BC V6X 2X9 Email: rcd@rcdrichmond.org www.rcdrichmond.org A not-for-profit, multi-service, community-based organization. Offers a variety of specialized information, resources, projects, and activities that assist people with disabilities to achieve greater control over the decisions that affect their lives and to achieve the goal of living more independently. All services are free or for nominal fee.

Accessible Parking Permit for Persons with Disabilities

Email: parkingpermit@rcdrichmond.org The RCD is an authorized issuer of parking permits for individuals with disabilities to use accessible parking spots, with a processing fee.

Information & Networking and RCD ShareNet

Email: kathie@rcdrichmond.org Provides information to participants and the general public about services, programs, products, and support pertaining to disability issues. Also offers information events such as open forums, fairs, and training workshops. Services are available at no cost to community members.

Peer Support & Social Interaction

Email: tom@rcdrichmond.org Provides a forum for participants to exchange ideas, experiences, and concerns in a comfortable atmosphere to create solutions that will overcome barriers in their personal lives, as well as foster socialization skills. Activities include recreational and social events. Some virtual events available.

Supports for Independent Living

Email: louise@rcdrichmond.org Provides information and resources to explore educational, career, volunteer or community involvement opportunities; one-on-one assistance to find your path in career and community participation planning.

Richmond Chinese Prostate Cancer Group

604-836-6423

Email: dleung2000@gmail.com One of the nearly 20 Prostate Cancer Support Groups in BC, and nearly 70 Canadawide, the Richmond Chinese Prostate Cancer Group is focused on providing help to Chinese-speaking men, but everyone is welcome. Their support group meets on the second Thursday of every month from 6:30 to 8:30 pm at the Seniors Centre at Minoru Centre for Active Living (7191 Granville Avenue, Richmond). They talk to men and their family members who have been dealing with prostate cancer for weeks, months or even years and often have speakers who give presentations about prostate cancer. They speak Mandarin, Cantonese, and English. For more information, please visit http://www.chineseprostate.com/

Seniors D I R E C T O R Y

A RESOURCE FOR OLDER ADULTS

Richmond Mental Health Consumer & Friends Society (RCFC) 604-675-3977

210-7671 Alderbridge Way, Richmond, BC V6X 1Z9 Email: cory.tymich@vch.ca www.vch.ca/RCFC The Richmond Mental Health Consumer and Friends’ Society (RCFC) supports a strong and connected mental health peer community by providing Peer Support, Therapeutic Recreation, and opportunities for growth and development to Richmond based mental health consumers. Funded by Vancouver Coastal Health (VCH), the SMART Grant, and the City of Richmond. Participants must be 19 years of age or older and a referral from a mental health professional is required for most programs and services.

Peer Support Social Group (PSSG)

604-675-3977 Ext. 5

Email: waiicy.chan@vch.ca The PSSG, offered in Cantonese and Mandarin, provides positive opportunities to learn new things, acquire skills, socialize, and build relationships. For more information, call 604-675-3977 ext. 5, to speak to Icy the PSSG Coordinator.

Peer Support Program

604-675-3977 Ext. 3

Email: jennifer.campillo@vch.ca The PSP provides one-to-one support to people recovering from a mental illness. Goals are set and attained in a 6 month period. Offered in Cantonese and Mandarin. For more information, call 604-675-3977 ext. 3, to speak to Jennifer the Peer Support Coordinator.

Therapeutic Recreation Program

604-675-3977 Ext. 4

Email: ashley.jassal1@vch.ca The TRP promotes wellness by providing therapeutic learning and social opportunities in a supportive recreational setting. For more information, call

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604-675-3977 ext. 4, to speak to Ashley the Therapeutic Recreation Program Coordinator.

Richmond Cares, Richmond Gives (RCRG)

604-279-7020

Richmond Better at Home – Friendly Visiting

604-279-7021

#190 - 7000 Minoru Blvd, Richmond, BC V6Y 3Z5 Email: info@rcrg.org www.rcrg.org Richmond Cares, Richmond Gives (RCRG) is a hub for volunteering and giving. It’s also a direct service provider, operating a variety of programs designed to enhance community life.

Email: betterathome@rcrg.org Volunteer visitors help ensure that seniors living alone don’t have to feel alone. Whether a client wants to watch a movie, play a game, or simply have a conversation, the visitor will be there to offer a listening ear and a friendly face. This is a free service offered in a variety of languages depending on the availability of volunteers.

Seniors Community Support Services – Richmond Senior Peer Counselling

Trained senior volunteers offer one-on-one counselling to guide and support their peers through difficult situations such as new living arrangements, relationship concerns, reduced income, bereavement, anxiety, or depression. Sessions take place at the office, the client’s home, or other locations. Referrals are accepted from individuals or health care providers, and are screened for appropriateness for the service. Clients are seen for up to 6 months, after which time referrals may be made to other services. This service is offered in a variety of languages depending on the availability of volunteers.

Proud to serve Richmond North Centre Teresa Wat MLA 604-775-0754 https://www.bcunitedcaucus.ca/team/teresa-wat/ teresa.wat.MLA@leg.bc.ca

https://twitter.com/teresa_wat facebook.com/TeresaWatForRichmond 47

Seniors

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A RESOURCE FOR OLDER ADULTS

Richmond Women’s Resource Centre 604-279-7060

110 - 7000 Minoru Blvd., Richmond, BC V6Y 3Z5 Email: office@richmondwomenscentre.org richmondwomenscentre.org Provides a supportive environment in which all women are supported and encouraged to achieve their full potential. Services include information and referral, peer support, a volunteer program, training services, and a resource library.

Provides English conversation classes, computer training, a single mother’s support group, a grandmother’s support group, and more. For more information please contact us Monday to Thursday 10:00am to 3:00pm. Please check our website richmondwomenscentre.org/events or contact our office for updated information on classes.

English Writing and Conversation

Program caters to women with English as a second language, offering beginner and basic levels to enhance communication skills and community integration. They prioritize speaking, writing, grammar, and daily life conversations, incorporating presentations on relevant topics. Participants gain language proficiency, build friendships, and expand social circles through interactive class interactions. The English-learning program for women with two levels, beginner and basic, takes place on Mondays and Tuesdays.

Tech Talk / Computer Training

Tech talk/computer training program fosters digital literacy. Interactive workshops introduce software tools like Microsoft Office, Google Suite, and social media platforms such as LinkedIn. Embracing smart devices and diverse digital tools, participants progress at their own pace, ensuring a transformative training experience. The inclusive program welcomes all ages and skill levels, offering a secure and personalized environment to address specific concerns effectively.

Seniors First BC

604-688-1927 1-866-437-1940

1281 W Georgia St #502, Vancouver, BC V6E 3J7 Email: info@seniorsfirstbc.ca | outreach@seniorsfirstbc.ca www.seniorsfirstbc.ca Formerly the BC Centre for Elder Advocacy and Support, Seniors First BC is a charitable, non-profit society that provides information, advocacy, emotional support, and referrals to older adults across BC who are dealing with issues affecting their well-being or rights. Seniors First BC also provides assistance and support to third parties concerned about an older adult who is dealing with abuse or mistreatment.

Services are provided through the Seniors Abuse and Information Line (SAIL), Victim Services Program, Legal Programs, and Public Education and Outreach Program.

Public Education and Workshops

604-839-6442

Offers free training and workshops to raise awareness about elder abuse and provide older adults with strategies and resources to protect their rights.

Workshops are delivered to the public or by request from organizations.

Organization can request a workshop via online request form: https:// seniorsfirstbc.ca/programs/public-education-and-outreach/. Funded by the Province of BC, Community Gaming Grant.

Legal Programs (Elder Law Clinic, Advanced Planning Clinics, and Legal Advocacy Program)

Provides free legal assistance to eligible older adults on a wide range of legal matters, including residential tenancy/housing, debt, pensions and benefit, Wills, Powers Of Attorney, Representation Agreements, and adult guardianship. Funded by the Law Foundation of BC. Seniors First BC does not assist in all areas of law.

To access our legal programs, please contact our Seniors Abuse and Information Line at 604-437-1940 or toll-free 1-866-437-1940 to speak to a trained intake worker.

Seniors Abuse and Information Line 604-437-1940 (SAIL) 1-866-437-1940

The Seniors Abuse and Information Line (SAIL) is a province-wide, confidential telephone line that provides a safe place for older adults, and those who care about them, to talk to someone about situations where they feel they are being abused or mistreated; to speak to a trained intake worker about issues that affect their well-being; or to learn about Seniors First BC’s programs and services.

Intake workers who answer SAIL are trained to identify the needs and barriers of older adults and provide referrals to appropriate community resources. Hours

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are 8 am to 8 pm on weekdays, and 10 am to 5:30 pm on weekends, except statutory holidays. Language interpretation is available.

Victim Services Program

Provides telephone-based, province-wide support to older adults aged 50+ who have experienced crime and/or abuse. In some cases, services are also provided to affected parties (of any age), who have a close relationship with the (50+) older adult they are assisting and witnessed the abuse or neglect. Funded by the Province of BC, Ministry of Public Safety and Solicitor General, Victim Services and Crime Prevention Division. Access to the Victim Services program is through the Seniors Abuse and Information Line at 604-437-1940 or toll-free 1-866437-1940.

QMUNITY - BC’s Queer Resource Centre

604-684-5307

1170 Bute Street, Vancouver, BC V6E 1Z6 Email: reception@qmunity.ca www.qmunity.ca QMUNITY, BC’s queer, trans, and Two-Spirit Resource Centre improves the lives of the LGBTQ2S+ community and provides safe space for them, and serves as a catalyzer for community initiatives and collective strength. Provides support through its youth, seniors & older adults, counselling, informational & referrals programming and services, and helps connect folks through volunteer opportunities and peer support groups. QMUNITY also provides education services and queer competency trainings to help individuals, families, businesses, schools, and service providers to identify and avoid discriminatory behaviours and to explore the complexity, fluidity, and potential of sexual & gender diversity through publications, multimedia materials, one-on-one consultations, and interactive workshops.

LEGAL SERVICES Access Pro Bono

Community Legal Assistance Society 604-685-3425 (CLAS) 1-888-685-6222

300 - 1140 West Pender Street, Vancouver, BC V6E 4G1 Email: contact@clasbc.net www.clasbc.net Provides free legal assistance for low-income people in BC. Services include information, referral, summary advice, and full representation. Practice areas include sexual harassment/ gender discrimination in the workplace, human rights cases before the Human Rights Tribunal, and representation of people detained under the Mental Health Act or subject to the mental disorder provisions of the Criminal Code. Also reviews final decisions by administrative bodies in the areas of workers’ rights, income security, housing, mental health and human rights; includes the Residential Tenancy Branch, Employment and Assistance Appeal Tribunal, Employment Standards Branch, Workers’ Compensation Appeal Tribunal, and the Social Security Tribunal. Also does systemic advocacy about related legal issues.

BC Human Rights Clinic

604-622-1100

Provides free legal services to people who need help with a provincial human rights complaint. Also provides education and workshops to help people understand their rights and responsibilities under BC’s Human Rights Code. The Clinic’s Inquiry Line provides basic information to callers every weekday from 8:30 am to 4 pm. The Short Service Clinic offers half-hour appointments with a lawyer or advocate on Mondays and Wednesdays; information on booking an appointment is available online. Legal Services may include summary advice, one to two hours of legal assistance, or legal representation; more information, eligibility details, and an application form are available online.

Community Law Program

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Focuses on legal issues in the areas of: housing security, income security, human rights, dignified access to critical health care and freedom from poverty-based discrimination. Offers a variety of legal services, including: summary legal advice to outline your options and point you in the right direction, guidance to help you represent yourself, and full representation.

Disability Alliance BC

236-427-1108

Disability Law Clinic

604-872-1278

1450 - 605 Robson St, Vancouver, BC V6B 5J3 Email: feedback@disabilityalliancebc.org www.disabilityalliancebc.org A non-profit organization that represents people of all disabilities and champions disability issues through direct services, community partnerships, advocacy, research, and publications. Supports people with all disabilities to live with dignity, independence, and as equal and full participants in society.

Email: lawclinic@disabilityalliancebc.org 1-800-663-1278 The Disability Law Clinic provides free information, legal advice, and full representation to people with disabilities about disability-related issues, including human rights and discrimination, disability benefits, long term disability, etc.

Law Students’ Legal Advice Program – Greater Vancouver 604-822-5791

129 - 1822 East Mall, Allard Hall, Vancouver, BC V6T 1Z1 www.lslap.bc.ca Offers free legal advice and representation to low-income individuals. They have legal advice clinics across the Lower Mainland in North Vancouver, Richmond, Surrey, Port Coquitlam, Burnaby and Vancouver. Please call in to book an appointment.

604-482-3195 1-877-762-6664

604-687-3221

Email: lawyerreferral@accessprobono.ca 1-800-663-1919 This service is designed to assist the general public in finding the appropriate lawyer. The lawyer will provide up to a 15 minute consultation for free. If you’d like further help from your lawyer, you can retain them at an agreeable rate of charge. There’s no obligation for either party to continue after the free 15 minute consultation. This interview is to find out whether the caller has a legal problem. If both parties agree to proceed with services, then they may do so at the lawyer’s regular fee. Hours of operation are Monday to Friday, 8:30 am to 4:30 pm. Visit www.lrsbc.org or www.accessprobono.ca/lawyer-referral-service for more information.

CHIMO Community Services

A RESOURCE FOR OLDER ADULTS

Provides legal assistance to low-income people across British Columbia.

300 - 845 Cambie St., Vancouver, BC V6B 4Z9 Email: appointments@accessprobono.ca www.accessprobono.ca All services are provided free of charge by volunteer lawyers. Aims to provide quality pro bono legal assistance to those who cannot afford a lawyer or obtain Legal Aid through pro bono clinics throughout BC. Provides 30 minute appointments for legal advice. All appointments must be made in advance, drop-in service is not available.

Appointments are by telephone or video conference (in person appointments are not available at this time). To book an appointment call our client line at 604-482-3195 or fill out our online triage form.

Lawyer Referral Service

Seniors

D IR E CTORY

604-279-7077

120 - 7000 Minoru Blvd., Richmond, BC V6Y 3Z5 Email: chimo@chimoservices.com www.chimoservices.com A non-profit organization specializing in community development and social services. Chimo provides assistance to individuals and families of all cultural backgrounds in areas such as crisis intervention, counselling, settlement, housing, legal advocacy and taxes. Also provides community education to elementary and high school students through a variety of workshops and youth programs. All services are free and confidential.

The Alzheimer Society of B.C. is committed to building a province where people affected by dementia are welcomed, supported and included – a truly dementia-friendly B.C. 卑詩省阿茲海默症協會致力推動本省成為受腦退化影響人士能受到認同、 包容及獲得支持的地方，以建立一個真正腦退化友善的卑詩省。

The Alzheimer Society of B.C. offers programs and services, including: 卑詩省阿茲海默症協會提供腦退化教育及支援服務： • First Link® Dementia Helpline 「腦退化熱線」 • Minds in Motion® 「身心活動」 • Coffee and Chat 「咖啡聊天室」

• Support groups 關懷小組 • Education workshops 教育講座

To access help and resources, call the First Link® Dementia Helpline 如需幫助或索取腦退化資訊，請致電 First Link®「腦退化熱線」 English 英語 Cantonese and Mandarin 廣東話及國語 Punjabi, Hindi and Urdu 旁遮普語、印地語 及烏爾都語

1-800-936-6033 (9 a.m. to 8 p.m.)

1-833-674-5007 (9 a.m. to 4 p.m.)

1-833-674-5003 (9 a.m. to 4 p.m.)

Monday to Friday | 星期一至星期五

alzheimerbc.org 48

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Seniors

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Free Legal Advice Clinic

Clinics throughout the Lower Mainland, including Richmond, are run by UBC law students, assisted by supervising lawyers. Provides a range of services from summary advice to full representation on a case-by-case basis on various areas of the law including criminal law, small claims, Workers Compensation, Employment Insurance, wills, employment issues, immigration, refugee, and residential tenancy disputes. Interviews can be delivered over the phone. Call 604-822-5791 to book an appointment or find a walk-in clinic. You may fill in an online form on the website to request an appointment and they will call/email you back. Ask about services in other languages. For clients who need a Mandarin/ Cantonese-speaker, can call (604) 684-1628 to book an appointment with the Chinatown Clinic through S.U.C.C.E.S.S.

LSLAP Manual

A detailed, practical guide to many areas of law, with a new edition published annually. Posted on the website as downloadable PDF, or please call or fax to order a paper copy.

Legal Aid BC 201-8171 Cook Road, Richmond, BC V6Y 3T8

(Immigration)

604-370-0094 604-408-2172

Email: marie.richmond@lss.bc.ca | Intake.richmond@legalaid.bc.cawww.lss.bc.ca Provides legal aid for people in BC who cannot afford a lawyer and are eligible for legal aid. Clients must still provide proof of income, via email or fax (604-370-2414).

As of 15 June 2023, the office at the courthouse will be number 123. As of 01 September 2023, Marie (Marie.richmond@legalaid.bc.ca) will be at the courthouse, 9:00AM to 12:00PM, room 206, on Tuesdays and Thursdays to take legal aid applications, in person.

MyLawBC

604-601-6000

400 - 510 Burrard Street, Vancouver, BC V6Y 3T8 An interactive website that helps people deal with everyday legal issues, ranging from family breakdown and family violence to preparing wills and powers of attorney. Empowers people to take action on their own and connects them to services. Helps users identify their legal issues through a series of questions and answers and provides personalized action plans. For further information, visit: www.lss.bc.ca.

People’s Law School

604-331-5400

#1433-1130 West Pender Street, Vancouver, BC V6E 4A4 Email: info@peopleslawschool.bc.ca www.peopleslawschool.ca People’s Law School is a non-profit society in British Columbia, dedicated to making the law accessible to everyone. We provide free education and information to help people effectively deal with the legal problems of daily life.

Public Guardian and Trustee of British Columbia

604-660-4444 1-800-663-7867

2023/2024 RICHMOND

on behalf of an adult who cannot provide informed consent; Acting as committee of estate for adults who need help with managing their financial and legal affairs; and Monitors and reviews the activities of private committees and investigate concerns as required.

Nidus Personal Planning Resource Centre and Registry 604-408-7414

1440 West 12th Avenue, Vancouver, BC V6H 1M8 Email: info@nidus.ca www.nidus.ca Operates an online resource centre for personal planning and a registry for planning documents. Provides public legal education on personal planning and related matters, training for volunteers and groups, problem solving and coaching in support of best practices for attorneys, representatives and monitors, and policy consultation for third parties. See website for personal planning information which covers all areas of your life: health care, personal care, legal affairs and financial affairs, to learn about Representation Agreements, Enduring Powers of Attorney, Advance Directives, Medical Assistance in Dying and other planning information, and to find free forms for Representation Agreements. Use the Personal Planning Registry to be prepared for a health crisis or a disaster. Email registry@nidus.ca for registry-specific issues.

Royal Canadian Mounted Police (RCMP) – Richmond Detachment 604-278-1212

11411 No.5 Road, Richmond, BC V7A 4E8 www.richmond.ca/services/public-safety/police.htm Dedicated to making the city and community safer. Provides all policing services for the City of Richmond, including emergency calls, crime reports, various crime prevention programs, personal and home safety promotion, and all federal and provincial statute enforcement.

Front Counter hours of operation are Monday - Friday: 8:00am to 7:00pm. Weekends and Statutory Holidays: 8:00am to 5:00 pm.

Block Watch

604-207-4829

Email: blockwatch@richmond.ca www.richmond.ca/safety/police/prevention/blockwatch A free, community-based, crime prevention program aimed at helping residents organize their neighbourhoods to help prevent crime in the community.

Citizens Crime Watch Patrol

604-713-2320

Email: CrimeWatch@richmond.ca 604-207-4715 Volunteers assist police by patrolling the city in vehicles, observing and reporting suspicious activities. The primary objective is to reduce criminal activity in Richmond including auto-crime, criminal driving behaviour, residential crime, and vandalism. The program also aims to promote public awareness, safety and community involvement. For more information or to volunteer, visit http://www. richmond.ca/safety/police/crime-report/citizens/crimewatch

Seniors

D IR E CTORY

Victims/Witness Services

A RESOURCE FOR OLDER ADULTS

604-207-4799

11411 No. 5 Road, Richmond, BC V7A 4E8 www.richmond.ca/safety/police/prevention/vwservices Provides crime victims, witnesses and their families, and those who are experiencing trauma with professional, supportive, and timely assistance to lessen the impact of crime and trauma. Referrals are typically made by the Richmond RCMP officer on scene. However, individuals can self-refer to the program.

INFORMATION SERVICES Better Business Bureau of Mainland BC604-682-2711 1-888-803-1222

500-1190 Melville Street, Vancouver, BC V6E 3W1 Email: contactus@mbc.bbb.org www.bbb.org Better Business Bureau (BBB) serving Mainland B.C. is a non-profit organization focused on helping consumers find and recommend businesses and brands they can trust. BBB is a leader in consumer support services including complaints, customer reviews, advertising reviews and education. They are growing with 4,400+ Accredited Businesses and over 2.4 million instances of services to consumers every year. For more information, visit www.bbb.org.

Government of Canada - Information 1-800-622-6232 Various Locations TTY: 1-800-926-9105

Provides the primary telephone access point for information on the Government of Canada, its programs, services, new initiatives, products, and information on Canada. Bilingual information officers answer questions and direct callers to experts in different government departments. Telephone service hours are from Monday to Friday, 8:00am to 5:00pm, local time.

Japanese Community Volunteers Association (Tonari Gumi) 604-687-2172

101 - 42 West 8th Avenue, Vancouver, BC V5Y 1M7 Email: info@tonarigumi.ca www.tonarigumi.ca Tonari Gumi has been providing support for the Japanese Canadian community based in Metro Vancouver since 1974. It aims to extend a helping hand to Japanese Canadian seniors and other generations so that they can lead more independent, healthy and enjoyable lives. Tonari Gumi is here to provide a supportive safe space for Japanese Canadians as well as a range of support services and recreational programs.

Jewish Family Services – Senior Services (Care Management Program) 604-558-5719 (Care Line) 604-257-5151 (Office)

320 - 2285 Clark Drive, Vancouver, BC V5N 3G9 Email: info@jfsvancouver.ca www.jfsvancouver.ca JFS Seniors Services works with seniors and their families to help navigate the aging journey. Their goal is to work with seniors in a variety of ways to help them

2023/2024 RICHMOND

remain safe and secure in their own homes for as long as possible. Services include: Care Management, Home Support, Better at Home, Holocaust Survivors and Senior Outreach. Check website at: https://www.jfsvancouver.ca/services/seniors/ for more details.

Richmond Cares, Richmond Gives (RCRG)

604-279-7020

#190 - 7000 Minoru Blvd, Richmond, BC V6Y 3Z5 Email: info@rcrg.org www.rcrg.org Richmond Cares, Richmond Gives (RCRG) is a hub for volunteering and giving. It’s also a direct service provider, operating a variety of programs designed to enhance community life.

Information & Referral Services

Provides community information & referral services. Offers brochures, pamphlets, maps, guides and many government forms at the Richmond Cares, Richmond Gives office in the Richmond Caring Place. Maintains the Richmond Community Services Directory, available online at RCRG.org.

Seniors Community Support Services Seniors Community Connections

Trained volunteers provide free information & referral regarding community services for seniors aged 55 and older. Assists seniors in navigating through government systems and in filling out application forms. Topics include pensions, income tax, citizenship and permanent residency, medical plan, PharmaCare, legal resources, housing, Shelter Aid For Elderly Renters, and more. Service is offered in a variety of languages depending on the availability of volunteers. In addition, the Seniors Information Line can answer questions about benefits and entitlements. To make an appointment with a volunteer information & referral counsellor, or to contact the Seniors Information Line, call 604-279-7020, 9am to 5pm, Monday-Friday. Appointments are available at the Richmond Cares, Richmond Gives office (Caring Place, 190-7000 Minoru Boulevard). To make an appointment, you must first contact the RCRG office.

Richmond Multicultural Community Services

604-279-7160

210 - 7000 Minoru Blvd., Richmond, BC V6Y 3Z5 Email: info@rmcs.bc.ca www.rmcs.bc.ca Richmond Multicultural Community Services provides leadership in helping the community to achieve inter-cultural harmony. Provides services to immigrant and refugee communities in Richmond. Plays an important role in the settlement, education, and integration of immigrants. Strives to welcome newcomers by assisting with their settlement needs such as language development, job search skills, and networking skills within the community. Hosts a range of programs, training sessions, and community events to facilitate and promote multiculturalism, diversity, and inclusiveness in Richmond.

700 - 808 West Hastings Street, Vancouver, BC V6C 3L3 Email: mail@trustee.bc.ca www.trustee.bc.ca The Public Guardian and Trustee (PGT) of British Columbia is a corporation sole established under the Public Guardian and Trustee Act with a unique statutory role to help people in B.C. who may be incapable, or are under the age of 19, or who are deceased.

City Centre Community Police Station

604-207-4761

Estate and Personal Trust Services 604-660-4444

South Arm Community Police Station

604-713-2300

$

604-713-2323

With the purchase of a $35 meal or more, upon presentation of this coupon, receive a $5 discount. One coupon per customer, per visit.

May not be combined with any other offer and has no monetary value.

Valid for in-restaurant dining only until November 1, 2023, at the address indicated on this coupon. No reproductions will be accepted.

Email: estates@trustee.bc.ca The Public Guardian and Trustee (PGT) administers the estates of deceased and missing persons when there is no one else willing or able to do so. The PGT may be named as executor in a will and may also agree to act as trustee for when a trust has been created by a will, court order or inter-vivos settlement.

Services to Adults

604-660-4444

Email: sta@trustee.bc.ca The Public Guardian and Trustee (PGT) provides a range of services to adults who may need help managing their affairs as well as to their families, legal representatives, the courts and the general public. Services to adults include: Responding to referrals regarding adults who may need assistance with managing their financial legal or personal care matters; Acting as or authorizing others to act as substitute decision maker to consent to health care decisions and/or care facility admission decisions 50

6931 Granville Avenue, Richmond, BC V7C 4M9 www.richmond.ca/safety/police/aboutus/community/citycentre Community policing and crime prevention office. Open Monday to Friday, 9:00am to 5:00pm.

8880 Williams Road, Richmond, BC V7A 1G6 www.richmond.ca/safety/police/aboutus/community/southarm Community policing and crime prevention office. Open Monday to Friday, 8:00am to 4:00pm.

Steveston Community Police Station

4371 Moncton Street, Richmond, BC V7E 3A8 www.richmond.ca/safety/police/aboutus/community/steveston Community policing and crime prevention office. Open Monday to Friday, 8:00am to 4:00pm.

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gift certificate

11380 Steveston Highway 604 270-2672 Code 121

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Richmond Women’s Resource Centre 604-279-7060

110 - 7000 Minoru Blvd., Richmond, BC V6Y 3Z5 Email: office@richmondwomenscentre.org richmondwomenscentre.org Provides a supportive environment in which all women are supported and encouraged to achieve their full potential. Services include information and referral, peer support, a volunteer program, training services, and a resource library.

Provides English conversation classes, computer training, a single mother’s support group, a grandmother’s support group, and more. For more information please contact us Monday to Thursday 10:00am to 3:00pm. Please check our website richmondwomenscentre.org/events or contact our office for updated information on classes.

Service BC Various Locations

604-660-2421 TDD: 604-775-0303 1-800-663-7867

Email: servicebc@gov.bc.ca | ServiceBC.MVA@gov.bc.cawww.servicebc.gov.bc.ca Service BC provides front-line support for many of the hundreds of programs and services that the provincial government offers to residents, businesses and visitors.

The Service BC Contact Centre can help you find what you need, and representatives are available Monday through Friday, 7:30 am to 5:00 pm (Pacific Time), except Statutory Holidays. Hornby Street office, in person hours: Monday to Friday 9:00am to 4:30pm, except Statutory Holidays; Closed daily from 10-10:15am, 12-1pm, 3-3:15pm. Appointments not available for this location.

In-person: Find the nearest Service BC location that offers the service you need and book an appointment at: appointments.servicebc.gov.bc.ca/appointment or by visiting their website at ServiceBC.gov.bc.ca. Services may vary between offices.

United Way BC Helpline Services (formerly bc211)

604-875-6431 2-1-1

Various Locations Email: 211-help@uwbc.ca bc.211.ca Provides a wide range of information and referral services in BC through 211 British Columbia, as well as the Alcohol and Drug Information and Referral Services, Gambling Support BC, Shelter and Street Help Line, VictimLink BC, and Youth Against Violence helplines. Resource navigators provide free, confidential, multilingual live call, text, webchat, and online service 24/7, 365 days a year, strengthening vital connections by referring people in need to resources in their local communities. Free, self-serve, online Resource Directory can be accessed at bc.211.ca. Also operates the 211 Yukon and 211 Saskatchewan services. Enables policy development and program planning by analyzing caller and resource data and providing insights to decision-makers about social determinants of health needs. Accredited by Inform USA.

RECREATION AND LEISURE City of Richmond Community Centres

www.richmond.ca/parksrec/centres/locations.htm Richmond has nine community centres, some of which have seniors’ coordinators and offer special programs for seniors. A variety of classes and programs are available. Program details are available on the City of Richmond’s website at: www. richmond.ca.

Cambie Community Centre

604-238-8399

12800 Cambie Road, Richmond, BC V6V 0A9 Email: cambie@richmond.ca www.richmond.ca/parks-recreation/centres/cambie.htm The Community Centre has access to three gymnasiums, fitness centre, dance/ group fitness studio, games room and meeting rooms. Offers a wide variety of recreational and sports programs - program guides are available online. The entrance to the Centre is located on the north side of Cambie Secondary School, adjacent to King George Community Park. Check website at https://richmond. ca/culture/communitysocialdev/accessibility/subsidy.htm for access and fee subsidies.

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City Centre Community Centre

2023/2024 RICHMOND

604-204-8588

105 - 5900 Minoru Boulevard, Richmond, BC V6X 0L9 Email: citycentre@richmond.ca citycentrecc.ca The City Centre Community Centre provides inclusive, social, cultural and recreational events, programs and services to build healthy individuals, families and community. Provides over 28,000 square feet of community space and features a wide variety of registered and drop-in programs for Preschool, Children, Youth, Adults, and Older Adults (55+). Our programs are managed and offered out of multiple satellite locations, including Lang Centre, Anderson Elementary, General Currie Elementary, MacNeill Secondary, Richmond Secondary, and Brighouse Park.

Hamilton Community Centre

604-238-8055

5140 Smith Drive, Richmond, BC V6V 2W5 Email: hamilton@richmond.ca www.richmond.ca/hamilton Attached to the Hamilton Elementary School. Facilities include a kitchen, three multipurpose rooms, one meeting room and a fitness centre. Shares gym use with the Hamilton Elementary School. Offers programs for tots, children, youth, and adults of all ages.

Lang Centre

604-233-8910

Seniors

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A RESOURCE FOR OLDER ADULTS

West Richmond Community Centre

604-238-8400

City of Richmond – Aquatic Services

604-448-5353

9180 No. 1 Road, Richmond, BC V7E 6L5 Email: westrich@richmond.ca www.richmond.ca/westrichmond West Richmond Community Centre brings together the diverse neighborhood of West Richmond through childcare programs, special events, fitness programs, youth opportunities, and adult and seniors activities. The West Richmond Community Centre is connected to Hugh Boyd Secondary School and is located south of Francis Road on No. 1 Road. A wide variety of programs are offered for people of all ages.

14300 Entertainment Boulevard , Richmond, BC V3W 1K3 Email: aquatics@richmond.ca www.richmond.ca/aquatics Richmond has two indoor pool facilities operating year round, which offer public swimming, saunas, whirlpools and other services. There are also two outdoor seasonal pools. Call 604-276-4300 for public swim information. Programs and schedules are available on the City of Richmond’s website: www.richmond.ca.

Minoru Centre for Active Living

604-233-6225

140-8279 Saba Road, Richmond, BC V6Y 4B6 Email: citycentre@richmond.ca Once the primary City Centre community facility, this facility is now the satellite facility to City Centre Community Centre that supplements the needs of the community. This facility is part of a mixed residential and retail complex at Saba Road and Buswell Street. Facilities include 2 multipurpose rooms, office space, and a small lounge.

7191 Granville Ave, Richmond, BC V6Y 1N9 http://www.richmond.ca/aquatics | www.minorucentre.ca Located in the centre of Minoru Park. The facility features include two 25 metre pools and one large leisure pool, a 1m diving board, rock wall, drop slide and double wide slide, two hot tubs, a cold plunge pool, two saunas, a steam room, large fitness centre with cardio equipment, and free weights with many fitness class options. Subsidies are accepted and can be processed through the registration call centre at 604-276-4300 Monday to Friday 8:30am-5:00pm.

Sea Island Community Centre

South Arm Outdoor Pool

604-238-8000

7140 Miller Road, Richmond, BC V7B 1L4 Email: seaisland@richmond.ca richmond.ca/seaisland Offers a variety of programs for children, youth, and adults of all ages. Facilities include a community hall and playground. Also makes use of nearby tennis courts, the Sea Island School gym, and the facilities of Burkeville Park. A multipurpose room and community hall are also on site. Youth can find out about events and activities in the community by calling the Youth Hotline at 604-2767040. For volunteer opportunities, contact our Recreation Leader at seaisland@ richmond.ca or call 604-238-8000.

South Arm Community Centre

604-238-8060

Steveston Community Centre

604-238-8080

8880 Williams Road, Richmond, BC V7A 1G6 Email: southarm@richmond.ca www.richmond.ca/southarm Located on Williams between Garden City and No. 3 Road. Offers a range of facilities and programs for people of all ages. Facilities include a gymnasium, aerobics room, fitness centre, family games room, multipurpose rooms, and halls for rentals. The South Arm Community Police Station is located on-site.

4111 Moncton Street, Richmond, BC V7E 3A8 Email: stevestoncc@richmond.ca www.richmond.ca/steveston Facilities include a gymnasium, multipurpose meeting rooms, three indoor tennis courts, a squash court, a fitness centre, the Japanese Canadian Cultural Centre, a martial arts facility, and a branch of the Richmond Public Library. A wide variety of programs are offered for people of all ages. Also has an active teen group, a seniors group, and a pre-school. The park includes two outdoor tennis courts and a practice wall, a lacrosse box, two softball diamonds, a fitness track, playground, picnic area, an outdoor pool.

Thompson Community Centre

604-238-8422

5151 Granville Avenue, Richmond, BC V7C 1E6 Email: thompson@richmond.ca www.richmond.ca/parksrec/centres/thompsoncentre/thompson.htm The Thompson Community Centre and adjacent park is located where Granville meets Railway. Parking can be accessed off of Lynas Lane. Facilities include a multi-purpose room, activity room, banquet hall, a gymnasium, a fully equipped fitness room, mezzanine, two kitchens, and outside playgrounds. The park has soccer fields, baseball diamonds, basketball courts, tennis courts with lights, a roller hockey/lacrosse box with lights, and walking paths. A variety of programs are offered for people of all ages.

604-238-8035

10100 South Arm Place, Richmond, BC V7A 2E1 https://www.richmond.ca/parks-recreation/centres/outdoor.htm A large heated free-form shaped outdoor family pool with two water slides, a large picnic area, and a wading pool for children. Located just off Garden City Road between No. 3 Road and No. 4 Road. Open only during the summer months (Jul 4-Sep 4). For public swim information, please call 604-276-4300. Subsidies are accepted and can be processed through the registration call centre at 604276-4300 Monday to Friday 8:30am-5:00pm.

Steveston Outdoor Pool

604-238-8030

4151 Moncton Street, Richmond, BC V7E 3A8 https://www.richmond.ca/parks-recreation/centres/outdoor.htm Located in Steveston Park next to the Steveston Community Centre, the 25-metre outdoor pool is heated with a 3-metre slide and offers a shallow tot pool for youngsters. Call 604-238-8030 or see the website for public swim information and schedules. Open from Victoria Day weekend through to September 29th.

Subsidies are accepted and can be processed through the registration call centre at 604-276-4300 Monday to Friday 8:30am-5:00pm.

2023/2024 RICHMOND

Watermania

604-448-5353

14300 Entertainment Boulevard, Richmond, BC V6W 1K3 https://www.richmond.ca/parks-recreation/centres/watermania.htm This facility is part of the Riverport Sports and Entertainment Complex located off of Highway 99 via exit 32, Steveston Highway East. Facility features include a 25/50 metre competition pool, 1- and 3-metre springboards, a 5-metre tower, a wave pool with interactive play structure and water features, two waterslides, two whirlpools, a steam room, sauna, fitness centre with cardio equipment and free weights, a sports therapy clinic, and birthday party/meeting rooms.

Subsidies are accepted and can be processed through the registration call centre at 604-276-4300 Monday to Friday 8:30am-5:00pm.

City of Richmond Accessibility and Inclusion

604-276-4390

6911 No. 3 Road, Richmond, BC V6Y 2C1 Email: melanie.burner@richmond.ca www.richmond.ca/services/communitysocialdev/accessibility/about Ensures that everyone who lives, works or visits Richmond is able to participate in all aspects of community life. Identify and remove barriers to participation so the built environment, programs, and services of the City are open, accessible and appropriate for everyone; regardless of income or ability. Develop opportunities and support for individuals with disabilities, living on low income, or from ethno-cultural groups.

No Cost or Low Cost Community Meals and Food Programs

604-276-4300

Recreation Access Card

604-247-4692

Recreation Fee Subsidy Program

604-247-4909

No cost or low-cost community meals and food programs in Richmond can be found at: https://www.richmond.ca/__shared/assets/noorlowcostcommunitymealsand foodprograms62706.pdf. Please call the City of Richmond at 604-276-4300 for more details. Pamphlet has been last updated in Mar 2023.

Email: accessibility@richmond.ca For Richmond residents living with a permanent disability that seriously impairs their daily living. Card holders receive a 50% discount for drop-in activities at City recreation facilities, some restrictions apply.

5599 Lynas Lane, Richmond, BC V7C 5B2 Email: subsidy@richmond.ca www.richmond.ca/subsidy The Recreation Fee Subsidy Program (RFSP) supports Richmond residents of all ages who are experiencing financial hardship to access a wide variety of cultural, sport, and recreational programs offered through the City of Richmond and Community Associations and Societies. Proof of income is required to determine eligibility for the program.

Fall Prevention for Seniors • Falls are the leading cause of injury among seniors.

• 85% of seniors’ injury-related hospitalizations are caused by falls.

• 50% of falls happen at home.

Source: www.publichealth.gc.ca/seniors

Councillor Chak Au

Email: Chak.Au@richmond.ca Phone: 604-276-4134

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City of Richmond Program Registration Line

A RESOURCE FOR OLDER ADULTS

604-276-4300

Email: reghelp@richmond.ca www.richmond.ca/register Register online, by phone or in person at recreation and cultural facilities where debit, cheque and cash are accepted. To register for programs, a Client and PIN # is required, including a Visa, MasterCard or American Express number with expiry date and the Course Number(s) from the Parks, Recreation and Culture Guide. For a complete listing of courses including dates, times, and prices, check the Recreation and Culture Guide link. Also supports Registered Visits, registration for the following week’s Registered Visits start online and through the Call Centre at noon on the Monday one week prior. Contact the Registration Call Centre at 604-276-4300, open from Monday - Friday, 8:30 am - 5:00 pm.

Richmond Public Library

604-231-6413

Various Locations www.yourlibrary.ca Borrow books, magazines, movies and audio books or download ebooks, digital magazines, stream movies and music. It’s all free with your library card. Take part in daily family storytimes or explore a wide variety of events and programs for all ages on topics ranging from literacy, health, finance and education to 3D printing and other digital technologies. Most programs are offered in English; some are offered in Mandarin or Cantonese. Enjoy free wireless internet and use of library computers for email, research, job seeking, connecting with others and more.

Printing, photocopying, and scanning services are available at all branches. Visit the library’s website for the most up-to-date information.

Cambie Branch

604-273-6462

Steveston Branch

604-231-6424

Ironwood Branch

604-231-6468

Brighouse Branch

604-231-6413

50 - 11590 Cambie Road, Richmond, BC V6X 3Z5 4111 Moncton Street, Richmond, BC V7E 3A8

8200 - 11688 Steveston Highway, Richmond, BC V7A 1N6 100 - 7700 Minoru Gate, Richmond, BC V6Y 1R8

Army, Navy & Air Force Veterans #284 604-284-2623

105 - 11900 No. 1 Road, Richmond, BC V7E 1S9 Email: anafclub284secretary@gmail.com anaf284.ca A veterans group that provides social activities for its members, sponsors numerous community activities, and raises funds for various charities.

Urban Bounty

7611 Ash Street, Richmond, BC V6Y 2S2 Email: info@urbanbounty.ca www.urbanbounty.ca Urban Bounty is a local registered charity in Richmond working to engage a resilient local food system through education, advocacy, and community-building initiatives.

Keep reading for more information on our programming and click here to sign up for our newsletter - https://www.urbanbounty.ca/connect-with-us/

Community Gardens Program

604-244-7377

Various Locations Community gardens are shared green spaces maintained by community members to grow food, flowers, and other plants. In addition, they provide opportunities for people to meet their neighbours, share knowledge, and build social connectedness. In partnership with the City of Richmond, Urban Bounty looks after 15 garden sites across Richmond with over 730 members.

Want to become a community gardener? Sign up for our waitlist: https://www. urbanbounty.ca/programs/welcome-to-the-community-gardens/waitlistsignup/

Fung Loy Kok Institute of Taoism™

604-681-6609 1-888-TAI-CHI-1

588 East 15th Avenue , Vancouver, BC V5T 2R5 Email: vancouver@taoist.org www.taoist.org Strength, flexibility, stillness. Develop a mind that is dynamic yet clear and calm and a spirit that is resilient yet light and peaceful. “Taoist Tai Chi(R)” practice is a moving meditation that reduces stress and helps you find joy. Physically it will make you 54

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energetic, balanced, strong and supple.

Taoism teaches that health comes when the body, mind and spirit work together in harmony. “Taoist Tai Chi(R)” arts grew from this tradition and are a powerfully beneficial path of ultimate transformation.

Gateway Theatre

604-270-6500

6500 Gilbert Road, Richmond, BC V7C 3V4 Email: info@gatewaytheatre.com www.gatewaytheatre.com Incorporated in 1982, Gateway Theatre is a charitable, non-profit arts organization with the mission to enrich the quality of life in Richmond and surrounding communities by creating outstanding professional theatre and serving as a dynamic hub for the performing arts. At Gateway Theatre, they provide a platform for the whole community to contribute to, and benefit from, the performing arts. A place where you can learn from others, see yourself represented, and take pride in the rich cultural landscape that Richmond has to offer.

To ensure our community can engage with the performing arts, we are continually working on creating access (physically, financially, etc.) to our spaces and events.

We understand that access needs are different for different people, and that access needs can change over time, even from day to day. Learn more about accessibility at Gateway Theatre here: www.gatewaytheatre.com/access

Gateway Theatre Artistic Offerings

604-257-5151

320 - 2285 Clark Drive, Vancouver, BC Email: info@jfsvancouver.ca www.jfsvancouver.ca Guided by Jewish values exemplified by Tikkun Olam (repairing the world) their mission is to provide essential supports fostering the social, physical and emotional wellness of individuals and families most in need.

Richmond Arts Centre

604-247-8329

180 - 7700 Minoru Gate, Richmond, BC V6Y 1R9 Email: artscentre@richmond.ca www.richmond.ca/artscentre Located in the Richmond Cultural Centre, the Arts Centre offers a wide range of visual and performing arts classes. Classes are available for almost every age group and ability, from 6 months to adult. Visit website for details or to register for programs online.

Richmond Art Gallery Association

604-247-8300

180 - 7700 Minoru Gate, Richmond, BC V6Y 1R9 Email: gallery@richmond.ca www.richmondartgallery.org Features Canadian artworks that explore ideas relevant to the world today. Presents an innovative and diverse program of exhibitions, workshops, and lectures, as well as outreach programs that focus on contemporary art and art issues. Admission, talks and programs are free.

Artist Talks Art Events and Programs

Call us for a free consultation 604.271.4427

604-270-1812

Email: boxoffice@gatewaytheatre.com Our vision is to produce a breadth of stories that tackle the ideas, values, and issues which reflect the diverse people of this city. Our aim is to bring people together through shared artistic experiences that encourage dialogue and an exchange of ideas. Through celebrating our community’s stories, we instill a sense of pride and a greater curiosity for the city we live in. We are committed to nurturing the incredible local talent we have across the Lower Mainland the cast, the crew, and the wider production teams - and providing them with more opportunities to create meaningful work they can be proud of. See www. gatewaytheatre.com to see what’s on. Pay-What-You-Will Performances: We are proud to offer this initiative to provide access to those who may not otherwise have the opportunity to attend our artistic offerings. For select performances, you will have the ability to select a price point that works for you. If you’ve never been to Gateway Theatre before, we highly encourage you to come!

Jewish Family Services

We know that every senior has different Homecare needs.

Angels there for You works with you to create a tailor-made care plan that meets your needs.

The Gallery hosts various artist talks, workshops, performances and events both online and on-site throughout the year. Topics vary in relation to each exhibition.

Visit the Gallery website for dates and details: www.richmondartgallery.org

Helping Seniors to age in health and wholeness in Richmond since 1999 All our caregivers are carefully screened, trained and bonded.

Each senior is carefully matched to an angel with the right skills, experience and personality.

Areas of Expertise Caregiving

Companionship

providing a spectrum of services that enable quality of life.

Support and confidence to do what is important

Lots of experience working with stroke, parkinsons, Alzheimer’s, Dementia, Depression, MS, working with disabilities.

Driving to appointments, hospitals, labs, outings, grocery shopping, errands, travel assistance, etc.

Nursing

Home Making

expertise and experience provided by a nurse.

Ease and comfort enabled by professional home maker

post-hospitalization, medication administration, Palliative care, Ostomy care, etc.

Vacuuming, dusting, bathrooms, kitchens, cleaning stoves, fridges, laundry, patios, windows, etc.

Serving Seniors in Hospitals, Long Term Care Homes and at Home atfy.ca/

Seniors

DIR EC TORY

A RESOURCE FOR OLDER ADULTS

Richmond Chinese Community Society 604-270-7222

205 - 8271 Westminster Hwy, Richmond, BC V6X 1A7 Email: info@rccs.ca www.rccs.ca Promotes the spirit of community service amongst those with a Chinese ethnic background. Provides a variety of services and programs to the community, such as Tai Chi, English Corner Class, Drama Class, Senior Choir Group, Chinese Brush Painting and Calligraphy, and more. Services are available in Cantonese, Mandarin, and English. Also organizes annual special events such as Chinese New Year Celebrations, Community Dinner, Arts & Cultural Festival, Seniors Health Fair, Seniors Lunch Party, Mid-Autumn Festival, Children Drawing Contest, Annual Fundraising Dinner Gala, and more. Please visit the website for more information.

Richmond Community Concert Band

Email: gosmith@shaw.ca www.richmondconcertband.ca The band was formed in 1973 and sponsored for many years by what was then Legion Branch No. 5. Bob Mullett has been our conductor and music director since 1979. When the Legion Branch closed, the sponsorship ceased so the band was incorporated as a non-profit society, the Richmond Community Band Society. The band promotes the development and performance of live music at the community level. Rehearses weekly and provides music at civic functions including the Salmon Festival Parade and the Remembrance Day Ceremony, at concerts at various public locations in the City of Richmond, and at seniors centres and residences. They operate as, and are best known as simply the Richmond Concert Band. Rehearsals are from 7:30 to 9:30 on Monday evenings. New members with more than just a basic or beginner’s skill level are welcome because we are not a “teaching” band.

Richmond Cultural Centre

604-247-8300

Richmond Golden Rods and Reels

604-279-5531

7700 Minoru Gate, Richmond, BC V6Y 1R9 Emal: culturalcentre@richmond.ca www.richmond.ca/culturalcentre Houses the City of Richmond Archives, Richmond Arts Centre, Richmond Art Gallery, Richmond Museum, and the Richmond Media Lab. It is adjacent to the Brighouse branch of the Public Library. Offers free public events such as concerts and lectures.

Rooms are available for rental. Visit the website for a schedule of events.

4111 Moncton St, Richmond, BC V7E 3A8 Email: jdwells@telus.net www.richmondgoldenrodsandreels.com An active fishing club for seniors who are 40 years of age & older. Club meets on the fourth Tuesday of every month (except December) from 10:00 AM to 12:00 PM for club business at the Japanese Canadian Cultural Centre. The centre is located on the Steveston Community Centre property. Following the meeting, some members go to lunch at a local restaurant. The club also organizes fishing trips, socials and more. For more information, contact Peggy Halliday at 604-940-3967, John Wells 604-279-5531, or Bert Williams at 604-857-0117.

Richmond Museum

604-247-8300

Richmond Nature Park Society

604-238-6188

7700 Minoru Gate, Richmond, BC V6Y 1R9 Email: museum@richmond.ca www.richmondmuseum.ca The Richmond Museum is a place to explore, reflect and discover the many stories of Richmond. The museum features school and public programs, and regularly changing exhibits that highlight diverse themes which reveal Richmond’s past and look to the future.

11851 Westminster Highway, Richmond, BC V6X 1B4 Email: nature@richmond.ca www.richmond.ca/naturepark The Richmond Nature Park Society is a non-profit charitable organization dedicated to conservation and environmental education at the Richmond Nature Park. Offers programs and events for all ages throughout the year as well as curriculum-related programs for visiting school groups. Volunteer opportunities include conservation projects and involvement with programs and events. The Nature House is open daily from 9:00am to 5:00pm while the park is open from dawn until dusk. Over 86 hectares of park land provide an opportunity for a quiet stroll, or exploration of the bog, a look at wildlife, or a visit to the Nature House. Admission to the Nature House and Nature Park is free. Programs change seasonally.

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Royal Canadian Legion Richmond Branch #291

2023/2024 RICHMOND

604-278-6423

11131 Bridgeport Road, Richmond, BC V6X 1T3 Email: legion291@shaw.ca www.legion.ca Raises funds for charities in Richmond. Acts as the host branch for the Richmond Poppy Fund, assisting Canadian and Commonwealth veterans and their families in times of need.

Steveston Interurban Tram

604-238-8081

4011 Moncton Street, Richmond, BC V7E 3A8 Email: interurban1220@richmond.ca Stevestontram.ca The Steveston Tram museum features the beautifully restored Tram Car 1220 as its centrepiece. Visitors can climb about and imagine what it was like to travel on Richmond’s Interurban rail system. Enjoy interactive exhibits about early 20th century transportation, and the life of commuting workers and residents of Steveston in the early 1900s. Admission is free.

Steveston Japanese Canadian Cultural Centre 604-238-8084

c/o 4255 Moncton Street, Richmond, BC V7E 3A8 Since 1992, the Steveston Japanese Canadian Cultural Centre has been dedicated to the Japanese Canadian community who endured injustices during and after World War II. Activities: Displays, demonstrations, presentations and interactive activities on the culture and history of Steveston’s Japanese Canadian community.

Steveston Museum and Post Office

3811 Moncton Street, Richmond, BC V7E 3A7 Email: stevestonmuseum@richmond.ca stevestonmuseum.ca Located in the heart of Steveston Village, the Steveston Museum building housed the area’s first bank, built in 1905. In 1979 it re-opened as the Steveston Museum and Post Office and continues offering exceptional postal services to locals and visitors. In 2010, the Japanese Fishermen’s Benevolent Society building was moved behind the Steveston Museum from its original location on No. 1 Road and Chatham Street. Today, visitors can discover the contributions made by the Japanese Canadian community to Steveston, through its exhibits. Enjoy Town Square Park next to the museum, a tranquil place landscaped with British and Japanese garden elements. Check website for opening hours and updates.

Seniors

D IR E CTORY

West Richmond Pitch and Putt Golf Course

A RESOURCE FOR OLDER ADULTS

First Aid Station “Heart to Heart” which is to listen, help, and support the community.

604-204-7888

9751 Pendleton Road, Richmond, BC V7E 4M1 www.richmond.ca/parks/parks/golf.htm A nine-hole course located in Hugh Boyd Community Park operated by the City of Richmond. Open daily from 12:00 - 7:00 pm Monday to Friday, 9:00AM-7:00 on weekends and holidays. Course hours are subject to change in instances of severe weather conditions. To confirm if the golf course is open and for last tee times, call the Club House at 604-204-7888. An adult must accompany children under 12 years old. Club rentals are available. For more information including course fees, please visit our website.

SERVICES FOR NEW CANADIANS Community Mental Wellness Association of Canada

2023/2024 RICHMOND

604-273-1791 604-332-0156

3105-8888 Odlin Crescent, Richmond, BC V6X 3Z8 Email: info@cmwac.ca www.cmwac.ca Supports the recovery and self-reliance of those with mental challenges and aims to reduce the social stigma against mental illness. Provides mental health support services (in Mandarin, Cantonese and English) to people and their families in need. Promotes mental wellness through mental health education workshops, seminars, ongoing group activities (eg. Singing, Bridge, Walking, Painting, etc.), Outreach visits, Counselling, Training for volunteers, Youth Ambassador Group, advocacy, Family support groups, Festival gatherings, and Virtual mental support. Offers referral services and networks with communities closely to raise public awareness of mental illness. Provides free (or by donation) counselling support in English and Mandarin/Cantonese by appointment only for resources for low-income residents. Holds monthly Bilingual Psychology

Immigration and Citizenship Canada

1-888-242-2100

www.cic.gc.ca Responsible for immigration, settlement, resettlement, citizenship, and refugee programs and services. Screens and approves for admission, immigrants, foreign students, visitors and temporary workers who help Canada’s social and economic growth, as well as protecting and providing a safe haven for refugees. Manages applications for study permit, work permit, citizenship and permanent resident card. Helps newcomers adapt to Canadian society and become Canadian citizens, manages access to Canada to protect the security and health of Canadians and the integrity of Canadian laws, and helps Canadians and newcomers to participate fully in the economic, political, social and cultural life of the country. Services available in both French and English.

Richmond Multicultural Community Services

604-279-7160

210 - 7000 Minoru Blvd., Richmond, BC V6Y 3Z5 Email: info@rmcs.bc.ca www.rmcs.bc.ca Richmond Multicultural Community Services provides leadership in helping the community to achieve inter-cultural harmony. Provides services to immigrant and refugee communities in Richmond. Plays an important role in the settlement, education, and integration of immigrants. Strives to welcome newcomers by assisting with their settlement needs such as language development, job search skills, and networking skills within the community. Hosts a range of programs, training sessions, and community events to facilitate and promote multiculturalism, diversity, and inclusiveness in Richmond.

The Seniors Centre at Minoru Centre for Active Living 604-238-8450

7191 Granville Ave, Richmond, BC V6Y 1N9 Email: seniors@richmond.ca minorucentre.ca The Seniors Centre located in Minoru Centre for Active Living is a fully accessible facility for seniors 55 years and older that offers active, healthy and social lifestyle opportunities. Users of all abilities can participate in a wide range of activities and programs including seasonal registered programs, out trips, special events, wellness clinics and support groups. The Seniors Centre is two floors complete with a full service cafeteria, complimentary Wi-Fi, an arts studio, wood shop, billiards room, multipurpose rooms, and a fireside lounge. With an annual Facility Pass, participants can choose to join over 25 different weekly activity groups! The Facility Pass is available for individuals 55 years and older and to spouses under the age of 55 years.

Complimentary Facility Passes are available to honour those 90 years and older.

Minoru Seniors Cafeteria

604-238-8450

This centrally located cafeteria, with its friendly staff and patrons, provides hot meals and snacks at affordable prices. The online menu can be found at https:// www.minorucentre.ca/cafeteria/. See website for daily menus.

Third Age Learning at Kwantlen (TALK)

604-599-3077

8771 Lansdowne Road, Richmond, BC V6X 3V8 Email: TALK@kpu.ca www.kpu.ca/talk Provides people over 50 with inexpensive, creative and stimulating educational activities, including non-credit courses, tours, special events, and Philosophers’ Corners, all planned and run by volunteers. Events are held at Richmond, Surrey, Cloverdale and Langley KPU campuses and also online. Course presenters are drawn from current or retired KPU instructors, other post-secondary institutions, and community members with special expertise.

Brain Health | Cognitive Function | Dementia Prevention Cardiovascular Health | Hormones | Digestion "I help patients achieve healthy brains by considering how their whole body functions. There is more to dementia than just what's happening in the brain, from how our body processes food to how well our hearts work all can affect our brains. This is why it's important to focus holistically on prevention!"

Dr. Romi Fung, ND, M.Sc, CFMP, CBHT, CDCP, Ph.D(cand.)

Naturopathic Physician M.Sc in Aging and Health Certified Dementia Care Practitioner Ph.D Candidate in Aging and Health

Book a complimentary Meet and Greet and let’s discuss how I can optimize your health!

(778) 775-3270 CONTACT@DRROMIFUNGND.COM

www.DrRomiFungND.com 6081 No. 3 Road, Unit 610 Richmond, BC. V6Y 2B2 57

Seniors

DI REC TORY

Chai At Chaupal

A RESOURCE FOR OLDER ADULTS

604-279-7160

210-7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: ashok@rmcs.bc.ca Free program for South Asian seniors to relax, have tea, share ideas and opinions, discuss general topics, and volunteer. Meetings are Mondays from 10:30am to 12:30pm at the India Cultural Centre (8600 No.5 Road) and Wednesdays from 12:00pm to 2:00pm at the Cambie Community Centre Boardroom (12800 Cambie Road).

English Conversation Classes

604-279-7160

210-7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: yoshimi@rmcs.bc.ca English conversation classes for immigrant men and women led by qualified teachers. Classes are offered weekly on Monday mornings (Intermediate), Tuesday mornings (Beginner), Thursday mornings (Advanced) and Thursday evenings (Intermediate).

Inclusive Community Programs

604-279-7160

210-7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: alan@rmcs.bc.ca Community Collaboration Table (CIC Local Immigration Partnership Table), Community Engagement Activities, Annual Diversity Dialogue Conference, Diversity Education Series, iamrichmond.ca, Community blog, Diversity Assessment Services. Programs are designed to assist newcomers, employers, youth, and residents to incorporate diversity and inclusion into their workplace or neighbourhood.

Information & Referral Services - Settlement Service 604-279-7160

210-7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: ashok@rmcs.bc.ca Offers services to newcomers in 16 different languages. Provides information on housing, settlement, adaptation, transportation, health care, education, and employment. Also provides interpretation and translation and helps newcomers fill out basic forms.

Labour Market Services

604-279-7160

210-7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: ashok@rmcs.bc.ca Facilitates career planning for newcomer clients and liaises with participating employers and agencies in the BC Community. Provides labour market information, computer access for job search purposes, a weekly updated Job Board, as well as classes, workshops, and one-on-one employment counselling on topics in career planning and job readiness.

Multicultural Seniors Group

604-279-7160

210-7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: ashok@rmcs.bc.ca Provides an opportunity for seniors to socialize and interact with each other and to receive information in an informal, relaxed, and friendly environment.

Meetings are held Wednesday afternoons (South Asian) and Tuesday afternoons (Mandarin).

Richmond Women’s Resource Centre 604-279-7060

110 - 7000 Minoru Blvd., Richmond, BC V6Y 3Z5 Email: office@richmondwomenscentre.org richmondwomenscentre.org Provides a supportive environment in which all women are supported and encouraged to achieve their full potential. Services include information and referral, peer support, a volunteer program, training services, and a resource library. Provides English conversation classes, computer training, a single mother’s support group, a grandmother’s support group, and more. Some programs require membership, for more information please contact us Monday to Thursday 10:00am to 3:00pm.

Please check our website richmondwomenscentre.org/events or contact our office for updated information on classes.

English Writing and Conversation

Our program caters to women with English as a second language, offering beginner and basic levels to enhance communication skills and community 58

2023/2024 RICHMOND

integration. We prioritize speaking, writing, grammar, and daily life conversations, incorporating presentations on relevant topics. Participants gain language proficiency, build friendships, and expand social circles through interactive class interactions. The English-learning program for women with two levels, beginner and basic, takes place on Mondays and Tuesdays.

Return to Work / Canadian Work Experience Program

The 12-week intensive Canadian-focused work-readiness program equips participants with essential skills for success in the modern workplace. It covers a range of components, including office and computer training, business English conversation, and writing, workshops on job search skills, vocational and educational guidance, as well as volunteer and practicum experience. Throughout the program, participants learn crucial skills such as English writing, business correspondence, effective job search techniques, and interview preparation.

S.U.C.C.E.S.S. Richmond Service Centre

604-279-7180

BC Settlement and Integration Services (BCSIS)

236-333-8101 236-880-7078

Career Mentoring for SUCCESS

604-279-7180

220 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5 Email: info@success.bc.ca www.successbc.ca S.U.C.C.E.S.S. envisions a vibrant Canadian society where people thrive and contribute to inclusive communities. Provides assistance at all stages of the Canadian experience. Delivers a multitude of services in the areas of settlement, employment, health, and housing as well as business, economic, community and social development. Recognized as one of BCs largest social service providers.

Proudly serves communities in the Metro Vancouver, Fort St. John, Toronto and overseas in Seoul, Korea, Beijing, and Guangzhou China.

Email: bcsis@success.bc.ca The BC Settlement and Integration Services (BCSIS) provides settlement, immigration and employment information for post-secondary international students, work permit holders, refugee claimants, PNP nominees waiting for PR and naturalized citizens. Services are by appointment and located in 2008171 Alexandra Road, Richmond. To learn more visit www.successbcsis.com or contact bcsis@success.bc.ca for more information.

The Career Mentoring for SUCCESS program bridges newcomers to career success by providing information newcomers need in their field of expertise.

The program matches participants with local professionals who will provide information, support and guidance to jumpstart newcomers’ professional career in Canada. Participants expand their Canadian knowledge and resources related to their field of expertise, set a pathway to credential assessment, determine if upgrade of education is needed and learn how to access the hidden job market.

Community Airport Newcomers Network (CANN) 604-270-0077

Email: info@cannyvr.ca www.cannyvr.ca Welcomes newcomers, refugees, CUAET visa holders and migrant workers at the Vancouver International Airport and provides resources, information and orientation services as well as referrals to settlement and government organizations. For further information http://www.cannyvr.ca and http://www. tfw.cannyvr.ca

Community Connections - We Live Here and We Volunteer Here

604-279-7180

The We Live Here program introduces newcomers to the community. ISIP Settlement Practitioners help participants choose community and social activities that best suit the participants’ interests and settlement needs. The We Volunteer Here program provides newcomers group volunteering opportunities in the community. Participants meet other volunteers, build social and professional networks, gain Canadian work and volunteer experience, and practice English with friendly and professional staff.

2023 VOTED 7 YEARS IN A ROW

Precision Dentures Partial Dentures The clinic where Quality Immediate Dentures comfort and confidenc Relines Soft Liners Call to book an Repairs appointment to Implants Bleaching trays 604-273-4221 Night guards Richmonddenturecl info@richmonddenturecl We have staff that speak “Farsi & 113-7000 Cantonese” St. Alban Richmond BC V The clinic where Quality means comfort and confidence.

Call to book an appointment today.

604-273-4221 Richmonddentureclinic.ca • info@richmonddentureclinic.ca 113-7000 St. Albans Road, Richmond BC V6Y 2K1

Seniors

DIR E C TORY

A RESOURCE FOR OLDER ADULTS

Help Lines - Mandarin, Cantonese, Korean & Farsi

Mandarin: 1-888-721-0596 Ext. 1 | Cantonese: Ext. 2 | Korean: Ext. 3 | Farsi: Ext. 4 Volunteers provide free and confidential emotional support and referral information to those who feel lonely or in despair because of unemployment, family conflict, problems with adapting to local culture, or other problems.

Chinese helplines operate seven days a week, from 10:00am to 10:00pm. Please call 1-888-721-0596 Ext. 1 for the Mandarin speaking line and 1-888-721-0596 Ext. 2 for the Cantonese speaking line. Korean and Farsi Helplines operates seven days a week, from 10:00am to 8:00pm Monday to Friday, 10:00am to 5pm on weekends. Please call 1-888-721-0596 Ext. 3 for the Korean speaking line.

Please call 1-888-721-0596 Ext. 4 for the Farsi speaking line.

LINC Language Instruction for Newcomers to Canada 604-638-9881 ext. 1 or 2

The LINC program facilitates the integration of newcomers into Canadian culture and society by providing basic and intermediate level English training for eligible adult newcomers to Canada. LINC is government funded and is free for learners.

Permanent residents, convention refugees, protected persons, live-in caregivers, and persons with a letter of confirmation to become a permanent resident from IRCC are eligible for the LINC program.

Immigrant Settlement & Integration Program (ISIP) 604-279-7180

The Immigrant Settlement & Integration Program (ISIP) assists new immigrant and their family learn about Canada’s systems and services. ISIP Richmond assists newcomers settle into their local B.C. communities by offering opportunities to develop English language skills, learn about Canada’s labour market, and to network and develop professional and social networks. Permanent residents, convention refugees, protected persons, live-in caregivers, and persons with a letter of confirmation to become a permanent resident from IRCC are eligible for ISIP’s free services. Services are offered in English, Mandarin, Cantonese, Arabic, Korean, Japanese, Dari/Farsi, Pashto and Ukrainian.

ISIPOnline.ca

ISIP Online offers free online settlement services on your computer or mobile device. Eligible new immigrant can also access one-to-one information session, webinars, language training and employment courses. Service is ideal for busy job seekers, people with family responsibilities or those living in remote areas of BC. In order to qualify for services, you must be a permanent resident, a convention refugee, a protected person, a live-in caregiver, or you must have received a letter of confirmation to become a PR from IRCC.

Support Groups for Seniors, Women & Mandarin Speakers 236-838-6028

Helps immigrants overcome cultural and language barriers and to develop a spirit of mutual help through regular educational workshops, social activities, field trips and community visits.

VOLUNTEER OPPORTUNITIES Govolunteer.ca

604-875-9144

1183 Melville Street, Vancouver, BC V6E 2X5 Email: info@govolunteer.ca www.govolunteer.ca GoVolunteer, powered by Vantage Point and partnered with Volunteer Connector, is an online platform connecting not-for-profit organizations and engaging volunteers across Richmond, the Lower Mainland, and Sunshine Coast.

Richmond Cares, Richmond Gives (RCRG) – Volunteer Centre 604-279-7020

#190 - 7000 Minoru Blvd, Richmond, BC V6Y 3Z5 Email: info@rcrg.org www.rcrg.org Helps potential volunteers find suitable and rewarding volunteer opportunities.

Offers volunteer management training and consultation services to local non-profit organizations. Promotes volunteerism within the community. The Volunteer Match

2023/2024 RICHMOND

program provides one-on-one assistance to individuals, so they can find volunteer opportunities that fit their skills, interests, and schedule. Visit rcrg.org and click “Volunteer Now” to view volunteer opportunities.

Richmond Food Bank Society

604-271-5609

100 - 5800 Cedarbridge Way, Richmond, BC V6X 2A7 Email: info@richmondfoodbank.org www.richmondfoodbank.org The Richmond Food Bank is a dynamic hub that connects people, food, and services essential for the health and well-being of our community. We provide nutritious grocery assistance through our grocery distributions, home delivery service, school meal program, community gardening program, and supplying community partners with food for their programs. We do not solicit door-to-door or by telephone. Visit our website at http://richmondfoodbank.org/ for the most up-to-date information.

Planning ahead protects family and finances.

Ageless Volunteerism

Seniors and students engage in purposeful volunteer work in a supported environment.

LOW COST GOODS AND SERVICES The Freecycle Network – Richmond

www.freecycle.org A grassroots & nonprofit movement of people who are giving and getting stuff for free in their own Towns. It’s all about reuse and keeping good stuff out of landfills.

Membership is free. Individuals can also set up their own, smaller personal Friends Circle for gifting and lending of items with just their friends!

Recycling Council of British Columbia 604-732-9253

10 - 119 West Pender Street , Vancouver, BC V6B 1S5 Email: info@rcbc.ca www.rcbc.ca RCBC is committed to working towards a circular economy in BC. RCBC’s Contact Centre is an information resource for waste reduction across the province. Call, chat, or email with your questions on responsible disposal, recycling options, repair events, green bin queries and more!

RCBC Recycling Hotline

604-732-9253

A toll-free service providing information on waste reduction, recycling, disposal, and pollution prevention throughout the province.

Regional Animal Protection Society

604-285-7724

201-13340 Smallwood Place, Richmond, BC V6V 1W8 Email: admin@rapsbc.com www.rapsbc.com The Regional Animal Protection Society is a registered charity and a beloved community asset that has been saving and improving the lives of animals in Richmond for over 25 years. RAPS operates the RAPS Cat Sanctuary, home to hundreds of mostly unadoptable cats who would have been euthanized in other jurisdictions. We also operate the RAPS Adoption Centre, two social enterprise RAPS Thrift Stores, and the community-owned, not-for-profit RAPS Animal Hospital. We are also an animal advocacy and education agency, building knowledge and affinity in British Columbia for the humane treatment of animals. RAPS is proud to be a nokill organization. Under our care, no animal is ever euthanized due to lack of space, treatable illness, physical defect, age, behavioural or socialization issues.

RAPS Thrift Store

604-244-7529

8260 Granville Avenue, Richmond, BC V6Y 1P3 rapsbc.com/raps-thrift-store The RAPS Thrift Stores raise significant funds for our lifesaving programs as 100% of our revenues go directly into programs that save and improve the lives of animals. In addition to helping animals, the stores are a source for people of all income levels to find quality goods at extraordinarily low prices – while helping the environment by recycling and upcycling tons of materials every year. Whether you are shopping or looking for a worthy organization to donate quality preowned housewares, clothing, furniture, small appliances, home décor or other items, think of the RAPS Thrift Stores first!

Richmond Funeral Home has proudly served the Greater Vancouver Regional District (GVRD) community for over 70 years.

Our experienced staff do things differently and will help you step-by-step in the planning process.

• Direct Cremations • Traditional Funeral Services • Celebration of Life Services & Memorial Services • Serving all faiths and cultures

• Journey home travel insurance • Chapels on site • Services offered including Cantonese and Mandarin speaking

To start planning, or to review existing plans, call now: 604-273-3748

Richmond Funeral Home

by Arbor Memorial

8420 Cambie Road, Richmond, BC V6X 1K1 • richmondfuneral.ca Arbor Memorial Inc.

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Seniors

DIR E C TORY

RAPS Animal Hospital Thrift Store

A RESOURCE FOR OLDER ADULTS

604-242-1825

9040 Francis Road, Richmond, BC V6Y 1B1 rapsbc.com/raps-thrift-store The RAPS Thrift Stores raise significant funds for our lifesaving programs as 100% of our revenues go directly into programs that save and improve the lives of animals. In addition to helping animals, the stores are a source for people of all income levels to find quality goods at extraordinarily low prices – while helping the environment by recycling and upcycling tons of materials every year. Whether you are shopping or looking for a worthy organization to donate quality preowned housewares, clothing, furniture, small appliances, home décor or other items, think of the RAPS Thrift Stores first!

Richmond Cares, Richmond Gives (RCRG) #190 - 7000 Minoru Blvd, Richmond, BC V6Y 3Z5 Email: info@rcrg.org

Richmond Christmas Fund

604-279-7020 www.rcrg.org

604-279-7035

Email: christmasadmin@rcrg.org The Richmond Christmas Fund distributes grocery vouchers to residents in need.

Children 11 and under receive toys, books, crafts, and sports equipment, while youth aged 12 to 17 are given gift cards. The program relies almost entirely on donations, we gratefully accept both monetary donations and gifts of unused, unwrapped toys. Due to health reasons, we cannot accept donations of stuffed animals.

Richmond Family Place Society Thrift Store

8660 Ash St, Richmond, BC V6Y 2S3 Email: info@richmondfamilyplace.ca www.richmondfamilyplace.ca Sells used clothing, footwear, toys, books, and small household items. Provides gift certificates to Richmond residents in need through our partner agency program.

The rest of the community can purchase items at very low prices. Please Note: The store is run by volunteers, closures may happen as well as bonus hours depending on volunteer capacity.

Richmond Poverty Reduction Coalition (Formerly Richmond Poverty Response Committee)

Various Locations Email: info@richmondprc.org www.richmondprc.org A coalition of community volunteers representing the faith community, community organizations, local social services, and members of the public, including those affected by poverty, who work towards alleviating the effects of poverty in the community with research, projects and public education. Meets on the first Thursday of the month September to June from 4:30pm to 6:00pm at Richmond Caring Place (7000 Minoru Boulevard, Richmond). For more information, email info@richmondprc.org or go to www.richmondprc.org.

Richmond Shares

604-279-7061

Email: richmondshares@shawcable.com www.richmondshares.bc.ca Share items that are no longer needed with low-income Richmond residents and find free furniture, clothing, sporting goods, and more. Donors can post descriptions of items they would like to donate while maintaining their privacy; their contact information is seen only by volunteers at Richmond Shares. Pick-up is then arranged between donor and recipient.

Salvation Army - Richmond Corps

604-277-2424

8280 Gilbert Road, Richmond, BC V7C 3W7 Email: salvationarmyrich@shaw.ca www.salvationarmyrichmond.org An international Christian charitable organization devoted to helping people in need, including families in crisis, single parents, children, seniors, and those experiencing hunger, homelessness, addiction, and abuse.

Community Christmas Dinner

Volunteers and local businesses host a community dinner for the less fortunate in December.

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2023/2024 RICHMOND

Emergency Food Hampers

Offers food hampers to individuals and families who are in an emergency, homeless, refugees, and low-income circumstances. Open Wednesdays and Fridays from 10 AM - 2 PM.

Emergency Social Services

Helps individuals and families in need with the basics of food and clothing.

Richmond House Emergency Shelter

604-276-2490

12040 Horseshoe Way , Richmond, BC V7A 4V5 Email: rhshelter@shaw.ca Provides short-term, emergency shelter for up to 15 rooms and a capacity of up to 45 individuals. Bed and three daily meals are provided. Maximum stay is 30 days. Open 24 hours, 7 days a week throughout the year.

SOS Children’s Village BC Thrift Store

604-274-8866

St. Albans Outreach Ministries

604-278-2770

3800 Moncton Street, Richmond, BC V3S 4H5 A thrift store located in Steveston. Proceeds support SOS Children’s Village BC, the only Village in Canada, located in Surrey BC. We accept donations of clean, gently used articles for resale, such as clothing, small household goods, books, seasonal decorations, etc. Steveston store hours are from 10 am to 4:30pm, Monday to Sunday. The donation drop-off days are Mondays and Thursdays 10-3pm (subject to change). Volunteer inquiries are welcome and vital to the success of the store.

7260 St. Albans Road, Richmond, BC V6Y 2K3 Email: office@stalbansrichmond.org

www.stalbansrichmond.org

Friday Free Lunch

Every Friday @ 11:30am take out lunch in the Labyrinth area on the North Side of the hall.

Weekly Free Community Meal

A safe, friendly, and welcoming place to share a meal with children, youth, and adults on Tuesdays at 5:30pm. Everyone is welcome. Runs mid- September through mid-June. [Note: Take-out only due to COVID-19]

The Richmond Hospital / Healthcare Auxiliary Thrift Shop

604-271-1551

3731 Chatham Street, Richmond, BC V7E 2Z4 Email: auxthriftstore@gmail.com The Thrift Shop sells donated adult and children’s clothing, household items, toys, books, vintage curio items and much more, at low affordable prices. It is possible to outfit a family for very little money. There are frequent sales in the shop which are advertised instore and on Facebook at RichmondHospitalThriftshop.

Seniors

D IR E CTORY

A Abuse ................................................................... 48 Access Card, Recreation (City of Richmond) ....... 53 Access Pro Bono .................................................. 48 Accessibility and Inclusion (City of Richmond) .... 53 Accommodation and housing .............................. 39 Acute Home Based Treatment Program (Vancouver Coastal Health) ....................................................... 6 Addiction ................................................. 7-8, 14, 28 Adult day Centres ........................................... 25, 28 AIDS ..................................................................... 26 Al-Anon Alateen Family Group ............................. 44 Alcohol and drugs ................................................ 44 Alcohol and Drug Information & Referral (United Way BC Helplines, formerly bc211).............................. 44 Alcoholics Anonymous ......................................... 44 Allowance Program .............................................. 32 Allowance for the Survivor .............................. 32-33 ALS Society of BC .......................................... 10, 27 Alzheimer Society of BC.................................. 10-12 Ambulatory Care Services (Vancouver Coastal Health) .................................................................... 8 Ambulance Service, BC (Ministry of Health) .... 9, 20 Amyotrophic lateral sclerosis (ALS) ...................... 10 Animals ............................................................ 60-62 Anne Vogel Opiate Use Treatment Clinic ............ 6-7 Anxiety ........................................................ 8, 12, 44 Anxiety Canada .................................................... 12 Aquatic Services (City of Richmond) .................... 53 Army, Navy & Air Force Veterans #284................. 54 Art Gallery, Richmond..................................... 54, 56 Arthritis Society .................................................... 12 Aspire Richmond (formerly Richmond Society for Community Living)................................................ 30 Aspire Richmond Handycrew Co-operative ......... 30 Assisted Living ...................................... 6, 32, 39-42 Assisted Living Registrar ...................................... 40 Asthma ................................................................. 14 Austin Harris Residence (S.U.C.C.E.S.S.) ........ 6, 42

B Bains, Parm (MP) .................................................. 37 bc211 (now United Way BC Helplines) .......... 42, 52 BC Ambulance Service (Ministry of Health) ..... 9, 20 BC Association of Clinical Counsellors ................ 12 BC Bereavement Helpline .................................... 43 BC Cancer Agency ............................................... 12 BC Centre for Elder Advocacy and Support, see Seniors First BC ................................................... 48 BC College of Oral Health Professionals.............. 15 BC Dental Association.......................................... 12 BC Doctors of Optometry .................................... 12 BC Epilepsy Society ........................................ 12-13 BC Housing .......................................................... 40 BC Lung Association ............................................ 14 BC Lupus Society................................................. 14

A RESOURCE FOR OLDER ADULTS

BC Medical Services Plan (MSP) (Ministry of Health)....................................... 9-10, 20 BC Mental Health and Substance Use Services .. 14 BC Pets and Friends ............................................ 14 BC Podiatric Medical Association ........................ 14 BC Psychological Association.............................. 14 BC Schizophrenia Society .................................... 14 BC Vital Statistics Agency ............................... 30-36 Bereavement ........................................................ 43 Better at Home (Richmond Cares, Richmond Gives).................................................................... 27 Friendly Visiting ............................................... 47 Frozen Meal Delivery ....................................... 48 Light Housekeeping .................................. 27, 30 Transportation ................................................. 27 Better Business Bureau of Mainland BC .............. 51 Block Watch (RCMP) ........................................... 50 Blood Pressure and Glucose Testing Clinics, Seniors’ ......................................................... 22, 25 Breast cancer, see Cancer ................................... 25 Breast examination (screening mammography) ... 25 Bus Pass Program.......................................... 32, 38

C Cambie Community Centre .................................. 52 Canada Pension Plan (CPP) ........................... 32, 34 Canada Revenue Agency ............................... 30, 33 Canadian Cancer Society..................................... 15 Canadian Celiac Association, Vancouver Chapter 15 Canadian Guide Dogs for the Blind (CGDB) ........ 15 Canadian Hemochromatosis Society ................... 15 Canadian Liver Foundation .................................. 15 Canadian Red Cross ...................................... 16, 27 Health Equipment Loan Program ................... 16 Cancer .............................................................. 9, 12 Caregivers ................................................ 10, 24, 43 Care facilities and homes ...................... 6, 39-40, 44 Case management ................................................. 6 Cerebral Palsy Association of BC ........................ 16 Chimo Community Services .................. 7, 42, 48-49 Counselling Service .................................... 7, 42 Crisis Line ....................................................... 42 Neighbourhood Pro Bono Law Clinics ............ 46 Nova House ..................................................... 43 Outreach and Advocacy Services .................. 43 Chinese Help Lines (S.U.C.C.E.S.S.).............. 28, 42 Christmas Fund, Richmond.................................. 62 Chronic Disease Self-Management Program ....... 26 Chronic fatigue syndrome ................................... 20 City Centre Community Centre – Lang Centre ..... 52 City of Richmond....................................... 36, 52-54 Accessability Inclusion Services ..................... 53 Aquatic Services.............................................. 53 Committees ..................................................... 52 Community Centres......................................... 52 Mayor’s Office ................................................. 36

2023/2024 RICHMOND

Program Registration Line ............................... 36 Public Libraries ................................................ 49 Richmond Opportunities for Affordable Recreation, see Low Cost, No Cost.................56 CNIB (Canadian National Institute for the Blind) .. 16 Cocaine Anonymous ............................................ 44 Co-dependents Anonymous (CoDA) .................... 44 College of Chiropractors of BC ............................ 15 College of Massage Therapists of BC.................. 16 College of Naturopathic Physicians of BC ........... 16 College of Physicians and Surgeons of BC.......... 18 College of Psychologists of BC............................ 18 Community centres .............................................. 25 Community Legal Assistance Society (CLAS) 40, 49 Community Leisure Transportation (The Seniors Centre at Minoru Centre for Active Living) ........... 22 Community meals ................................................ 53 Community Mental Wellness Association of Canada ....................................................... 18, 57 Compassionate Care Benefits (Service Canada) . 34 Computer access ................................................. 58 Co-operative Housing Federation of BC .............. 40 Counselling and support services ................... 42-43 Courtyard Gardens Senior Residence.............. 6, 39 Crisis........................................................ 6-7, 14, 42 Crisis Line (Chimo) ............................................... 42 Crohn’s and Colitis Canada ................................. 18 Cultural Centre, Richmond ................................... 54

D Dementia ........................................................ 10, 28 Dementia Helpline (Alzheimer Society of BC) ........................................................ 10, 28 Dental/denture clinics ........................................... 26 Dentists .......................................................... 12, 15 Depression, counselling for .................. 8, 42, 44, 47 Diabetes ........................................................... 8, 18 Diabetes Canada .................................................. 18 Dietitian services .................................................. 18 Disability Alliance BC ........................................... 28 Disability, Richmond Centre for ............................ 46 Disabled persons.................................................. 46 Disability Alliance BC .......................... 32, 44, 49 Accessibility and Inclusion (City of Richmond) 53 BC Housing ..................................................... 40 Bus Pass Program..................................... 32, 38 Canadian Guide Dogs for the Blind (CGDB) ... 15 CNIB (Canadian National Institute for the Blind)16 Community Leisure Transportation (The Seniors Centre at Minoru Centre for Active Living) ..... 22 Disability Discount (ICBC) .............................. 38 Employment Program for Persons with Disabilities (Ministry of Social Development) ..................... 34 Fuel Tax Refund Program for Persons with Disabilities (Ministry of Finance) ............... 34, 38 HandyDART and HandyCard (TransLink) ... 38-39 63

Seniors D I R E C T O R Y

A RESOURCE FOR OLDER ADULTS

2023/2024 RICHMOND

Home support ........................................ 6, 27-28 Parking Permit Program for People with Disabilities (Richmond Centre for Disability)38, 46 Peer Support (Richmond Centre for Disability) 46 Richmond Centre for Disability........................ 46 Taxi Saver (TransLink) ................................. 38-39 Doctors (Vancouver Coastal Health) ...................... 6 Drugs and alcohol ................................................ 44

Greene, Kelly (MLA) .............................................. 36 Grief Recovery Society, Lower Mainland ............. 43 Grief support programs ........................................ 43 Grocery shopping services................... 6, 27, 29, 30 Guaranteed Income Supplement (GIS) ........... 32-34 Guide Dogs for the Blind, Canadian..................... 15

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H

K

E

Hamilton Community Centre ................................ 52 HandyCard (TransLink) .................................... 38-39 Handycrew Co-operative (Aspire Richmond) ....... 30 HandyDART (TransLink)................................... 38-39 Health & Home Care Society of BC ............... 18, 28 Health Department (Richmond Public Health) ....... 5 Health Equipment Loan Program (Canadian Red Cross) ............................................................. 16, 27 Health insurance.................................... 9-10, 20, 33 Health organizations ............................................. 10 HealthLinkBC ................................................. 19-20 Health services (Vancouver Coastal Health – Richmond Community/Public Health) .................... 5 Hearing Clinic (The Seniors Centre at Minoru Centre for Active Living) ................................................... 22 Hearing impairment ........................................ 22, 27 Heart and Stroke Foundation of Canada ............. 20 Heart of Richmond AIDS Society, The ................ 26 Help Lines, Cantonese and Mandarin (S.U.C.C.E.S.S.) .............................................. 42, 60 Help at home ................................................... 27-28 Hemochromatosis ................................................ 15 HIV ................................................................. 7-8, 26 Home Adaptations for Independence (HAFI) (BC Housing) ............................................................... 40 Home health (Vancouver Coastal Health) ...... 5-6, 39 Home repairs ........................................................ 30 Home security checks (RCMP – Block Watch) .... 50 Home support ............................................. 6, 27-28 Hospice ....................................................... 7, 43-44 Hospital ....................................................... 5, 6, 8-9 Housing and accommodation ......................... 39-40

Kidney Foundation of Canada.............................. 20 Kidney Connect (Peer Support Program) ........ 20 Kehila Society of Richmond ................................. 46

Emotions Anonymous .......................................... 44 Employment and Income Assistance Centre, Richmond ............................................................. 34 Employment Insurance (EI) (Service Canada) ...... 34 English language learning .................................... 48 Epilepsy ........................................................... 12-13 Equipment, medical........................................ 10, 16 Extended care ............................................. 6, 39-40

F Falls Prevention Program, Seniors ......................... 5 Family Caregivers British Columbia ..................... 43 Family Information Line (Military Family Services Program) ............................................................... 46 Federal government ............................................. 37 Fee Subsidy, Recreation (City of Richmond – Diversity Services) .......................................... 36, 52 Fibromyalgia ......................................................... 20 Financial Assistance for Seniors, Government Programs ................................................... 30, 32-33 Financial and tax services .................................... 30 FIND Services and Resources Directory (HealthLinkBC) ................................................ 19-20 Fire - Rescue, Richmond ...................................... 36 Fitness Centre, Minoru ......................................... 53 Food .................................................... 18, 28-29, 53 Food Bank, Richmond ................................... 29, 60 Fraserview Retirement Community Ltd. ............... 39 Fuel Tax Refund Program for Persons with Disabilities (Ministry of Finance) ....................................... 34, 38 Fung Loy Kok Institute of Taoism™ .................... 54

G Gambling ......................................................... 44-46 Gambling Support Line BC ............................ 46 Garratt Wellness Centre ....................................... 18 Gateway Theatre .................................................. 54 Gilmore Park United Church ................................ 28 Community Meal ............................................. 28 Goods and Services Tax/Harmonized Sales Tax (GST/HST) Credit (Canada Revenue Agency) ...... 30 Government listings ............................................. 36 Government of Canada – Information ............ 37, 51 Go Volunteer ......................................................... 60 Grace Seniors Home, Richmond.......................... 40 Greater Vancouver Community Services Society 27 64

I ICBC ..................................................................... 38 Immigration and Citizenship Canada ................... 57 Immigrants.......................................... 22, 42, 51, 57 Immunization Clinic, Richmond.............................. 5 Indigenous Services ............................................. 20 Income tax clinics................................................. 36 Information services ........................................ 51-52 Information & Referral Services, Richmond Cares, Richmond Gives (Seniors Community Connections) ............................................ 30, 34, 51 Information, Government of Canada .............. 37, 51 Insurance, health ................................... 9-10, 20, 33 Insurance Corporation of British Columbia (ICBC)38 Interpretation services ............................................ 5

Jackson Lam Adult Day Centre (S.U.C.C.E.S.S.) . 28 Japanese Community Volunteers Association (Tonari Gumi) ........................................................ 28, 46, 51 Jewish Family Services ........................... 46, 51, 54

L Law Students’ Legal Advice Society .................... 49 Lawyer Referral Service (Access Pro Bono) ......... 48 Legal Aid BC ....................................................... 50 Legal services.................................................. 48-51 Leisure activities .............................................. 52-57 LGBTQ+ services ................................................. 48 Library, Richmond Public ..................................... 54 Lions Manor, Richmond ............................. 6, 39, 40 Low cost goods and services ......................... 60-62 Lower Mainland Grief Recovery Society .............. 43 Lung Foundation, BC ........................................... 14 Lupus.................................................................... 14

M Mammograms .................................................. 9, 25 Massage ............................................................... 16 Meals ....................................... 18, 22, 28-30, 53, 56 Meals on Wheels ............................................ 18, 28 MedicAlert Foundation Canada...................... 20, 30 Medical equipment and supplies ......................... 27 Medical Services Plan (MSP) (Ministry of Health) ....................................................... 9, 10, 20 MEFM (Myalgic Encephalomyelitis and Fibromyalgia Society of BC) ...................................................... 20 Members of Parliament (MPs) .............................. 37 Members of the Legislative Assembly (MLAs) ..... 36 Mental health ........................................ 6, 46, 47, 57 Vancouver Coastal Health – Richmond – Mental Health and Substance Use................................ 6 Miao, Wilson (MP)................................................. 37 Military Family Services Program – Family Information Line ....................................................................... 46 Ministry of Finance ............................................... 34 Ministry of Health ............................................. 9, 20 Ministry of Social Development............................ 34 Ministry of Tourism, Arts & Culture ....................... 36 Minoru Centre for Active Living .......... 22, 38, 53, 56 MLAs, see Members of Legislative Assembly...... 36 Mood Disorders Association of BC (MDABC) ...... 22 MPs, see Members of Parliament ........................ 37 MSP, see Medical Services Plan (Ministry of Health) ......................................................... 9-10, 20

Seniors D I R E C T O R Y Multicultural Community Services, Richmond ................................................. 36, 51, 57 Multicultural Seniors Society, Richmond.............. 58 Multicultural Helping House Society .................... 22 Senior Health and Wellness Program .............. 22 Multiple Sclerosis Society of Canada................... 22 Support Groups ......................................... 22, 25 Municipal government .......................................... 36 Muscular Dystrophy Canada ................................ 22 Museum, Richmond ............................................. 56 Myalgic encephalomyelitis ................................... 20 MyLawBC (Legal Services Society) ..................... 50

N National Association of Federal Retirees, Vancouver Branch .................................................................. 46 Nar-Anon Family Groups ...................................... 44 Narcotics Anonymous .......................................... 44 Nature Park Society, Richmond ........................... 56 Neglect ............................................................. 5, 48 New Canadians ............................................... 57-60 Nidus Personal Planning Resource Centre and Registry ................................................................ 50 Nutrition (dietitian) ................................................ 20

O Old Age Security (OAS) ........................................ 33 Opiate Use Treatment Clinic, Anne Vogel............... 6 Optometry, BC Doctors of ................................... 12 Ostomy ................................................................. 26

P Palliative care services ........................................... 9 Parking Permit Program for People with Disabilities (Richmond Centre for Disability) .......................... 38 Parkinson Society BC (PSBC) .............................. 24 Passport Office, Richmond .................................. 37 Pathways Clubhouse Society of Richmond ......... 24 Peer counsellors ................................................... 47 Pension Plan, Canada (CPP) ................................ 32 Peoples’ Law School, the..................................... 50 Personal safety and communication .................... 30 Pets (BC Pets and Friends) .................................. 14 PharmaCare (Ministry of Health) .................... 10, 20 Physicians .............................................................. 6 Pinegrove Place.................................................... 40 Podiatric Medical Association, BC ....................... 14 Police .................................................................... 50 Pools .................................................................... 53 Problem Gambling Prevention and Counselling Services .......................................................... 44, 46 Property Tax Deferment Program ................... 33, 34 Prostate Cancer Foundation BC .......................... 24 Provincial government .......................................... 36 Psychiatric services, see Mental Health and Substance Use services ................................... 6, 14

A RESOURCE FOR OLDER ADULTS

Psychologists ................................................. 14, 18 Public Guardian and Trustee of BC ...................... 50

Q QuitNow services ................................................. 14 QMUNITY ............................................................. 48

R ReAct Adult Protection Program (Vancouver Coastal Health – Richmond Community/Public Health) ...... 5 Recreation ....................................................... 52-57 Recreation Access Card (City of Richmond – Accessibility and Inclusion) .................................. 53 Recreation Fee Subsidy (City of Richmond – Accessibility and Inclusion) .................................. 53 Recycling Council of British Columbia ................. 60 Red Cross, Canadian ..................................... 16, 27 Health Equipment Loan Program .............. 16, 27 Rent subsidy, (SAFER).................................... 34, 40 Repairs, home or appliance ................................. 30 Representation agreements ........................... 48, 50 Residential care ........................................... 6, 39-40 Residential Tenancy Office ................................... 42 Respite .......................................... 10, 18, 27-28, 40 Richmond Animal Protection Society .................. 60 Thrift Store ....................................................... 60 Richmond Art Gallery ........................................... 54 Richmond Arts Centre .......................................... 54 Richmond Cares, Richmond Gives ..................................... 30, 34, 43, 47, 51, 60, 62 Better At Home, Richmond ............................. 47 Information & Referral Services ...................... 51 Richmond Christmas Fund.............................. 62 Richmond Family & Friend Caregiver Hub ...... 43 Seniors Community Connections ................... 34 Seniors Information & Referral (Seniors Community Connections) .......................... 47, 51 Volunteer Centre ........................................ 30, 60 Volunteer Shopping Program .......................... 30 Richmond Centre for Disability (RCD) .................. 46 Richmond Chinese Community Society............... 56 Richmond Christmas Fund................................... 62 Richmond, City of...................................... 36, 52-54 Richmond Community Concert Band .................. 56 Richmond Cultural Centre .................................... 56 Richmond Diabetic Support Group ...................... 18 Richmond Employment and Assistance Centre (Ministry of Social Development) .......................... 34 Richmond Family Place Thrift Store ..................... 62 Richmond Food Bank .................................... 29, 60 Richmond Golden Rods and Reels ...................... 56 Richmond Grace Seniors Home........................... 40 Richmond Handycrew Co-operative (Aspire Richmond) ............................................................ 30 Richmond Health Department (Richmond Public Health) .................................................................... 5

2023/2024 RICHMOND

Richmond Healthy Heart Program (Vancouver Coastal Health – Richmond – Richmond Hospital) 9 Richmond Hospital (Vancouver Coastal Health Richmond) ..................................................... 8-9, 25 Screening Mammography Program of BC ...... 25 Richmond Hospital Healthcare Auxiliary Thrift Shop ............................................................ 62 Richmond Immunization Clinic............................... 5 Richmond Kinsmen Adult Day Centre ............ 25, 28 Richmond Lions Manor ........................................ 40 Richmond Mental Health Consumer and Friends Society.............................................................. 8, 47 Richmond Multicultural Community Services ............................................... 36, 51, 57-58 Chai at Chaupal ............................................... 58 English Conversation Classes ......................... 58 Inclusive Community Programs ...................... 58 Income Tax Clinic ............................................ 36 Information & Referral Services – Settlement Services ........................................................... 58 Labour Market Services .................................. 58 Multicultural Seniors Group ............................. 58 Richmond Multicultural Seniors Society .............. 58 Richmond Museum .............................................. 56 Richmond Nature Park Society ............................ 56 Richmond Passport Office ................................... 37 Richmond Poverty Reduction Coalition (formerly Richmond Poverty Response Committee) ........... 62 Richmond Program Registration Line .................. 54 Richmond Public Health ......................................... 5 Falls Prevention Program .................................. 5 Richmond Public Library ...................................... 54 Richmond Senior Peer Counselling (Richmond Cares, Richmond Gives) .................................................. 47 Richmond Seniors Advisory Committee (RSAC) .. 36 Richmond Shares ................................................. 62 Richmond Society for Community Living, see Aspire Richmond ............................................................. 30 Richmond Stroke Recovery Centre, see Richmond Stroke Recovery Chinese Program ................. 25-26 Richmond Stroke Recovery Chinese Program..... 26 Richmond Women’s Resource Centre Association48 Tech Talk/Computer Training ............... 48, 52, 58 English Conversation and Writing ............. 48, 58 Information & Referral...................................... 48 Rosewood Manor ................................................. 40 Rotary Hospice House (Salvation Army) .............. 44 Royal Canadian Legion - Branch #291 ................ 56 Royal Canadian Mounted Police (RCMP)........ 50-51

S S.U.C.C.E.S.S...................................... 28, 42, 58-60 Austin Harris Residence .................................. 42 BC Settlement and Integration Services (BCSIS) ............................................................ 58

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Seniors D I R E C T O R Y Community Airport Newcomers Network (CANN)............................................................. 58 Help Lines – Mandarin & Cantonese ............... 60 Immigrant Settlement and Integration Programs ......................................................... 60 Jackson Lam Adult Day Centre ....................... 28 Language Instruction for Newcomers to Canada (LINC)............................................................... 60 Seniors’ and Women’s Services ...................... 42 Storeys Affordable Housing............................. 42 SAFER - Shelter Aid for Elderly Renters (BC Housing) .................................................. 39, 40 SAIL - Seniors Abuse and Information Line (BC Centre for Elder Advocacy and Support) ............. 48 Salvation Army ......................................... 42, 44, 62 Advocacy Program .......................................... 42 Community Christmas Dinner ......................... 62 Emergency Social Services ............................. 62 Rotary Hospice House .................................... 44 Richmond House Emergency Shelter ............. 62 Schizophrenia Society, BC ................................... 14 Scleroderma Association of BC ........................... 26 Screening Mammography Program of BC (Vancouver Coastal Health) ................................................. 9, 25 Sea Island Community Centre.............................. 52 Self-Management Programs ................................ 26 Better Choice, Better Health ........................... 26 Health Coach Program .................................... 26 Tools Kits for Active Living .............................. 26 Self-management programs, In-Person and Virtual ....................................................... 26 Seniors Centre at Minoru Centre for Active Living, The...................................................... 22, 29, 38, 56 Senior Citizens’ Repair Service ............................ 30 Seniors First BC ................................................... 48 Seniors Abuse and Information Line (SAIL) (Seniors First BC)................................................................ 48 Seniors Advisory Committee, Richmond (RSAC) . 36 Seniors Community Connections (RCRG Seniors Information & Referral Services) ............... 30, 34, 51 Seniors Falls Prevention Program .......................... 5 Seniors’ Housing Society, Steveston 284 ............ 40 Seniors Information & Referral ................. 30, 34, 51 Seniors Services Society ...................................... 40 Housing Services............................................. 40 Senior’s Supplement (Financial Assistance for Seniors) ................................................................ 33 Service BC...................................................... 37, 52 Service Canada Centre (Richmond) ..................... 34 Services for new Canadians ............................ 57-60 Settlement services .............................................. 58 Shelter Aid for Elderly Renters – SAFER (BC Housing) .................................................. 34, 40 Shopping services ................................................ 30 Singh, Aman (MLA) ............................................... 36 Smoking, quit ......................................................... 5 66

A RESOURCE FOR OLDER ADULTS

Social groups ........................................... 54, 56, 58 Army, Navy & Air Force Veterans #284............ 54 Richmond Golden Rods and Reels ................. 56 Richmond Multicultural Seniors Group ........... 58 Royal Canadian Legion Branch #291 .............. 56 Social Planning and Research Council BC .......... 38 SOS Children’s Village BC Thrift Store ................. 62 South Arm Community Centre ............................. 52 South Arm Outdoor Pool ...................................... 53 St. Alban’s Outreach Ministries ............................ 62 Weekly Free Community Meal ......................... 62 St. John Ambulance ............................................. 30 Steveston Community Centre .............................. 52 Steveston Japanese Canadian Cultural Centre ... 56 Steveston Interurban Tram ................................... 56 Steveston Museum and Post Office (formerly Steveston Museum and Visitor’s Centre) ............. 56 Steveston Outdoor Pool ....................................... 53 Steveston 284 Seniors’ Housing Society ............. 40 Stroke ....................................................... 20, 25, 26 Subsidized housing .............................................. 40 Substance Use (Vancouver Coastal Health – Richmond) .................................................... 6, 8, 14 Suicide intervention and counselling.................... 14 Suicide support groups ........................................ 42 Support groups for Alzheimer’s ............................ 10 Surgeons .............................................................. 18

T TAP BC - Travel Assistance Program (Ministry of Health) ............................................................ 10, 20 Tai chi ................................................................... 54 Tax and financial services................................ 30-36 Taxi Saver (TransLink) ........................................... 39 Tenants’ Resource and Advisory Centre (TRAC) .. 42 The Freecycle Network – Richmond ................... 60 The Heart of Richmond AIDS Society .................. 26 The People’s Law School ..................................... 50 Theatre, Richmond Gateway ................................ 54 Third Age Learning at Kwantlen (TALK) ................ 56 Thompson Community Centre ............................. 52 Thrift stores .................................................... 60, 62 Tobacco Reduction Program (Richmond Public Health) ................................................................... 5 Translation services ................................................ 5 For health .......................................................... 5 TransLink ......................................................... 38-39 HandyCard ...................................................... 38 HandyDart ....................................................... 38 Lost & Found ................................................... 39 Taxi Saver ........................................................ 39 Transit Information ........................................... 39 Transportation services ................................... 38-39 Travel Assistance Program – TAP BC (Ministry of Health) ............................................................ 10, 20

2023/2024 RICHMOND

Trustee, Public Guardian and ............................... 50 Estate and Personal Trust Services ................. 50 Services to Adults ........................................... 50 Turning Point Recovery Society ............... 28, 29, 42

U

PRECISION DENTURES

IMPROVE FIT & COMFORT

V

Here are a few signs to indicate you should have your dentures checked:

Vancouver Coastal Health .................................. 5, 6 Home Health...................................................... 5 Doctors .............................................................. 6 Long Term Care Facilities .................................. 6 Mental Health and Substance Use...................... 6-8 Richmond Hospital ......................................... 8-9 Vancouver Coastal Health – Richmond Community/Public Health ................................. 5 Vancouver Community College – Dental Clinic .... 26 Veterans’ services .............................. 20, 38, 46, 54 Veterans Affairs Canada ....................................... 38 VictimLink (United Way BC Helplines, formerly bc211)................................................................... 42 Victim services ............................................... 42, 48 Visual impairment services ............................. 15, 26 Vital Statistics Agency, BC ................................... 36 Volunteer assistance ............................................ 30 Volunteer Cancer Drivers Society......................... 39 Volunteer Centre, Richmond Cares, Richmond Gives .................................................................... 60 Volunteer opportunities ........................................ 60

✔Loose Fitting Dentures ❏ ✔Teeth Worn Down ❏ ✔Food Particles Getting ❏ Underneath Your Dentures ✔Problems Chewing ❏ Certain Foods ✔Sore Gums and ❏ Irritated Tissues

UBC Faculty of Dentistry – Dental Clinic .............. 26 United Ostomy Association of Canada ................ 26 United Way BC Helplines (formerly bc211) .......... 52 Urban Bounty ...................................................... 54 Community Gardens ....................................... 54

W Wat, Teresa (MLA)................................................. 36 Watermania .......................................................... 53 Wellness Clinics, Seniors’ (Beth Tikvah - Kehila Society of Richmond) ........................................... 46 Wellness Clinics, Seniors’, see Blood Pressure Clinics, Seniors’ ............................................. 22, 25 Wavefront Centre for Communication Accessibility.................................................... 26, 27 West Richmond Community Centre ..................... 53 West Richmond Pitch and Putt Golf Course ........ 57 Women’s Resource Centre Association, Richmond ................................................. 48, 52, 58

Y Yao, Henry (MLA) .................................................. 36

An Active Lifestyle.

A Carefree Smile.

That’s Quality!

Book your FREE consultation today!

WEST COAST DENTURE CLINIC 370 – 6091 Gilbert Road, Richmond

604-278-5447

Call to book your FREE consultation

RICHMOND CARES

RICHMOND GIVES

Seniors Community Support Services Because we’re here...

seniors stay independent longer

A Hub for Volunteering and Giving

• Information & Volunteer Centre • Leadership Richmond • Neighbourhood Small Grants • Richmond Child Care Resource & Referral Centre • Richmond Christmas Fund • Seniors Community Support Services

Become a Volunteer Our Seniors Community Support Services are themselves supported by an incredible team of volunteers - a team we’d love for you to join! Opportunities are available as volunteer shoppers, drivers, and friendly visitors, just to name a few.

Contact us to explore volunteer opportunities and to find out more about our programs and services.

190 - 7000 Minoru Blvd., Richmond, B.C. V6Y 3Z5 A Hub for Volunteering and Giving

604-279-7020 or info@rcrg.org www.rcrg.org

Help Us Build a Caring Community for Seniors