Marketing Fine Wines

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Richard L. Shorten, B.Sc. Saturday, September 4, 2010 Site 129, 3000 Stautw Road Saanichton, BC V8M 2K5 250 532 5181Cell 778.426.1884 Messages E-mail: ricshorten@innovativecommunities.org Selection Committee: Thank you for the gift of your valuable time to consider my qualifications for employment in this position. Your organizations’ successes persuaded me to explore ‘the possible fit - my skills, your needs’ In my rise through management: I have enhanced thoughtful listening skills and a supportive management style that allows the best to shine in people. A team player ready to mentor and facilitate the growth of your mission statement and bring it to life. Summary of Relevant Qualifications I will bring include: • Ability to Plan and Implement programs and activities and monitor their successes.

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Working with contracts. Experience to train and motivate staff. Attention to detail. Budgets held. Provide guided leadership day to day while deferring some issues to superiors for resolution. Experience to manage through trying times.

As the leader of the IDQ opening training team we created very successful operations. As Facilities Manager I would purchase and install equipment / parts and ran the national parts warehouse operation. Excellent client communication, staff training, listening and interpersonal skills have been honed. Twelve years practical accounting / bookkeeping for businesses up to $ 3M in sales. (CGA year 2) I have prepared and filed the Corporate T2 Taxes for many companies. I’ve honed effective planning, organization and administrative skills; Board assigned tasks were completed on time and on budget. Years as a trainer of sales techniques and group leader of a life skills training course for volunteers. I can negotiate contracts and have purchasing and licensing agreement creation experience. Employment History: Completed a managing contract for a retail furniture store in Sidney and Victoria, BC owner retired - August 5 2008 to Feb 10 2009 A review engagement from the operations department of a Victoria security company. Company was not prepared for transitional management changes at this time. April 15 to June 3, 2008 Transportation Company GM Energy spent supervising an office staff and a unionized dispatching centre of fifteen persons. I reported to the Board of Directors. The Shareholders are the cab owners – a total of 185 persons. The contract was “to be guided back to its strong roots.” Goal Achieved. New Board will go in their own direction. May 1 st 2007 to April 14 2008: Island Group Financials and Marketing - Director


Richard L. Shorten, B.Sc. Focus on marketing, accounting and bookkeeping more that thirty Victoria SMB’s annually. Consulting with them to recommend plans of action for expense savings or expansion. Building trust through excellent communication skills. VBN Member – Values-Based Business Network and ‘Green Drinks’ Since Oct 1994

Reader’s Digest / MacLean Hunter Publishing Award Winning Project Manager I worked in development and coordination of all aspects of fundraising activities in the public school system on Vancouver Island and the Sunshine Coast - Powell River to North Vancouver I worked with parent groups in conducting motivational speaking engagements to groups as large as 1200 volunteers. Developed a clear, concise and relaxed style of presentation and respectful listening skills; a master of the ‘need to know’ sales style. Maintained a sound, professional management style in a dynamic fast paced working environment of constant deadlines. Handled 600+ programs for sixty clients, grossing over $500,000 in annual sales. Asked to train sales techniques at regional meetings. March 1987 to April 1994 Sales Trainer / Representative at Meridian Foods Lead Sales Training for offices in Richmond BC, and Toronto ON and a new office in Ohio. Conducted field training on a national basis, and ‘one on one’ sales rep rejuvenation. Multi-Line Agent - Underwriter at State Farm Ins. Co. Licensed as commercial, personal lines underwriter and for minor claims adjusting. A large auto /fire / life agency with staff of two. Skilled in ‘case insurance research and dispute resolution’ conducted in a fast paced - high volume agency office. September 1971 to Dec 1978 DQFP Director Franchise Sales & Development for Eastern Canada Charged with facilities design and development – new store construction and renovation. Conducted thorough cost/benefit analysis for viable operations. Facilities Manager then promoted to Director of Sales and Development for Eastern Canada (Ontario, Quebec and the Maritime) Education: B. Sc. Degree - University of Detroit Mercy, Double Major (3.71 GPA): Business Administration & Mechanical Engineering Technology. Level 2 CGA. Awarded Membership in N.J. Honour Society, for scholarship and service to the University. Selection to Alpha Sigma Nu is one of the highest honors that can be given on a Jesuit campus. Mechanical Engineering Technology (Undergraduate) Ryerson Polytechnic Toronto, ON SSGD North Toronto Collegiate Institute Course Training: Personal and corporate tax filing courses  Computer Course and French Language Labs - University of Victoria  Hands on working knowledge of Windows XP, Office 2003 (Word, Excel),  Good working knowledge of Accounting Packages QuickBooks Pro and Simply Accounting Basic.  Fully familiar with internet and e-mail applications  Completed Power Squadron Boating Course and License Requirements. Community Services: 1) A Volunteer at OrgAide: Executives assisting local non-profit organizations. 2) A Math Tutor at Literacy Victoria. LV is a non-profit organization. It provides free help and support in basic reading, writing, mathematics, and life skills in an increasingly technical world. Helping adults develop self-esteem and skills, so they can participate effectively at home, at work, and in the community 3) A Mentor at ‘Leadership Victoria’. (http://www.leadershipvictoria.ca/) Leadership Victoria takes the citizens who want to become more involved in their community as a leader and gives them the tools, ideas, and contacts that are necessary in order to become better connected with their


Richard L. Shorten, B.Sc. community. It is this exposure to the issues and the interaction we have with those directly involved in the issues that makes us grow as leaders." 4) AN ICO InnovativeCommunities.Org Victoria community facilitator.


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