Richard L. Shorten, B. Sc. (Commerce) 128 Quails Gate, 3000 Stautw Road Saanichton, BC V8M 2K5 250 532 5181 Cell E-mail: ricshorten@gmail.com To the Human Resources Mgr.: Re: Accounts, Sales or Marketing Manager Positions I have a thoughtful listening and supportive management style that allows the best to shine in people. My most satisfying success was to be part of a turnaround team, business losses taken to a profit in seven years serving as the Director of Franchise Sales. As leader of the opening training team we developed very successful renewed operations. As Facilities Manager I would purchase and install equipment / parts and ran the warehouse operation. I possess excellent client communication skills, staff training abilities, respectful listening skills honed. Fifteen years practical accounting / bookkeeping for businesses up to $ 3M in sales. I have prepared and filed the Corporate T2 Taxes for many companies. I’ve honed effective planning, organization and administrative skills; Corporate Board assigned tasks completed on time and on budget. A trainer of sales techniques and life skills training course called ‘Future Diary’ that focuses a person. Successful in developing and training others to generate their referrals. Employment History: I am currently Comptroller for Victoria Taxi running preliminary financials for the board and preparing the books for delivery to the CGA for tax filing. June 15 2009 to PRESENT. October 1994 to Present: Island Group Financials and Marketing – Director Focus on marketing, accounting and bookkeeping more that thirty Victoria SMB’s annually. Consulting with them to recommend plans of action for expense savings or expansion. Building trust through excellent communication skills. VBN Member – Values-Based Business Network and ‘Green Drinks’
Sales Rep / Writer for Simplicity Media Corporation, Vancouver. Currently working on “Time for Health” for CHEK TV. SMC has submitted a film to the Toronto Film Festival for this week’s judging tomorrow. A coowner of SMC has been presented with two Emmys at last weeks awards. May 1st 2007 to April 14 2008:
General Manager, Transportation Company
Supervising an office staff and a unionized dispatching centre of fifteen persons. I report to the Board of Directors. The Shareholders are the cab owners – a total of 185 persons. The contract was ‘the company needed to be guided back to its strong roots.’ Goal Achieved. March 1987 to April 1994
Reader’s Digest / MacLean Hunter Publishing Award Winning Project Manager
I worked in development and coordination of all aspects of fundraising activities in the public school system on Vancouver Island and the Sunshine Coast - Powell River to North Vancouver. I worked with parent groups in conducting motivational speaking engagements to groups as large as 1200 volunteers. Developed a clear, concise and relaxed style of presentation and respectful listening skills; a master of the ‘need to know’ sales style. Maintained a sound, professional management style in a dynamic fast paced working environment of constant deadlines. Handled 600+ programs for sixty clients, grossing over $500,000 in annual sales. Asked to train sales techniques at regional meetings. September 1985 to January 1987
Sales Trainer / Representative at Meridian Foods
Lead Sales Training for offices in Richmond BC, and Toronto ON and a new office in Ohio. Conducted field training on a national basis, and ‘one on one’ sales rep rejuvenation. March 1979 to June 1985
Award Winning Multi-Line Agent - Underwriter at State Farm Ins. Co.
Licensed for commercial, personal lines underwriter and minor claims adjusting. A large auto /fire / life agency. Staff of two. Skilled in ‘case insurance research and dispute resolution’ in a fast paced three person high volume agency office. September 1971 to December 1978
DQFP/IDQ Director Franchise Sales & Development for Eastern Canada
Charged with facilities design and development – new store construction and renovation. Conducted thorough cost/benefit analysis for viable operations. Facilities Manager then promoted to Director of Sales and Development for Eastern Canada (Ontario, Quebec and the Maritimes) Education: B. Sc. Degree –(Commerce) University of Detroit Mercy, Double Major (3.71 GPA): Business Administration & Mechanical Engineering Technology. Level 2 CGA. Awarded Membership in N.J. Honour Society, for scholarship and service to the University. Selection to Alpha Sigma Nu is one of the highest honors that can be given on a Jesuit campus. Mechanical Engineering Technology (Undergraduate) Ryerson Polytechnic Toronto, ON SSGD North Toronto Collegiate Institute Course Training: Personal and corporate tax filing courses Computer Course and French Language Labs - University of Victoria Hands on working knowledge of Windows XP, Office 2010 (Word, Excel), Good working knowledge of Accounting Packages QuickBooks Pro and Simply Accounting Basic. Fully familiar with internet and e-mail applications Completed Power Squadron Boating Course and License Requirements. Three Community Services: 1) A Volunteer at OrgAide: Executives assisting local non-profit organizations. 2) A Math Tutor at Literacy Victoria. LV is a non-profit organization. Providing free help and support in basic reading, writing, mathematics, and life skills in an increasingly technical world. Helping adults develop self-esteem and skills, so they can participate effectively at home, at work, and in the community
3) A Mentor at ‘Leadership Victoria’. ( http://www.leadershipvictoria.ca/) Leadership Victoria takes the citizens who want to become more involved in their community as a leader and gives them the tools, ideas, and contacts that are necessary in order to become better connected with
their community. It is this exposure to the issues and the interaction we have with those directly involved in the issues that makes us grow as leaders.
4) ICO Facilitator ( http://www.innovativecommunities.org )