INFORMATION MANAGEMENT
PRIVATE CHANNELS
Retention Policies for Microsoft Teams Private Channels One of the challenges with Private Channels in Microsoft Teams since they first launched has been retention. Now with the general availability of retention policies for private channels, this is now in the past. BY SARA FENNAH
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efore we investigate the retention policies in more detail, let’s talk about what a private channel is and why it presented retention challenges.
4. Click/tap New retention policy STEP 4
A Microsoft Teams team is comprised of channels. Every team has at least one channel, General, and you can add others to suit for different work streams, project phases, task types, etc etc. All members of the team have equal access to all channels. Private channels offer the opportunity to create a channel where only a subset of the Team members have access. To facilitate this private channel, use separate storage locations than the main team. The messages are not stored in the group mailbox but in the mailboxes of the members of the private channel. Retention policies covering mailboxes and Teams channel messages do not include these private channel messages. But now they have their own policies.
To create a retention policy for private channels: 1. Navigate to the compliance centre https://compliance.microsoft.com 2. Under Solutions select Information governance 3. Choose Retention Policies
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5. Give your new policy a Name and a Description STEP 5
