UNC Healthcare: 2018 AR

Page 14

New Knowledge, Innovations and Improvements Amy E. Jordan MSN, RN-BC Patient Services Manager III

Enhancing Safety and Outcomes Making meaningful connections between nurses and psychiatric patients is the core of the patient care model and treatment while hospitalized. The WakeBrook Hospital inpatient nursing team began implementing the Recovery Model in 2018. The Recovery Model is a holistic,

person-centered approach to mental health care that provides a framework for nurses to partner with patients to create hope and treatment plans through shared control. To date, this approach has yielded a 68% decrease in the numbers of seclusions and restraints used on the unit. This decreases the risk of injury to patients and staff, thereby creating a safer environment of care for everyone.

The model speaks to building relationships with the patient where their idea of a meaningful life is central to how care is individualized.

12 | 2018 Nursing Annual Report


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