Riviera Travel - River Cruise Sales Guide for UK Agents

Who are Riviera Travel?

We are Riviera, the well-travelled collective - untied by chronic curiosity and incurable wanderlust. We’re also the UK’s leading escorted tours company. And, this year, we’re celebrating 40 years of travel.

We want to see more of the world, and we know it’s mutualbecause we travel well... on luxurious river cruises, breathtaking Mediterranean yacht cruises and visit some of the most beautiful destinations, both in Europe and worldwide. We also have an exciting collection of solo holidays for those who want to travel alone without being lonely and a Walk and Discover range that allows our guests to incorporate a little more activity into their holiday. To us, every cruise and every tour is a chance to share our favourite places with our favourite people (it’s a growing list), treading lightly and taking nothing for granted. Exploring, not exploiting. The perfect cure for itchy feet.

The way we see it, we’re in the business of happiness. We make sure every detail of every holiday is meticulously planned with you and your customers in mind and so much is included because we believe that every journey your customers make should be memorable.

We mean it when we say we travel well, but don’t take our word for it. Thanks to our commitment to quality, thoughtfulness and amazing value, our tours and cruises win awards. In fact, we’re the only major tour operator who has received the Which? Recommended Provider accreditation for 12 consecutive years. And our guests agree: 97% of them say they would book again, as identified by independent reviewer, Feefo.

Vicky Billing Head of Trade & Partnerships UK & Ireland

UNBEATABLE VALUE

Direct flights from 17 UK airports with no regional supplements & transfers

Five-star ships with impeccable on-board service

Spacious cabins with window or French balcony

Insightful excursions & visits every day with local guides

Delicious full board dining, plus the Captain’s Dinner

Free Superior drinks package

Expert Riviera Cruise Director looking after you throughout

Evening entertainment from quizzes to impressive performers

Free Wi-Fi

20kg+ luggage allowance

always backed up by &

● 40 years of crafting holidays with the perfect balance of exploration and relaxation

● 24/7 support from our UK based team

● Free time to explore at your own pace

● 96% of guests on independent review partner Feefo rate our service as excellent

● Book early with confidence, protected by our Price Promise

Free places or money back † for groups of 8+ †2024 and 2025 river cruises of 7 nights or more

Why choose Riviera Travel?

Largest standard cabins on the rivers (183 sq feet)

Happiness guaranteed

Your guests are always protected by our Happiness Guarantee; if they’re not happy by day two of your holiday, we’ll bring them home with a full refund.

Quality promise

40 years of experience

Price promise

Book early with confidence, safe in the knowledge that your guests will get our lowest prices. And in the very rare event we do reduce a price after they’ve booked, we’ll automatically send them a Future Travel Voucher for the difference in value, plus an extra 25%.

You cannot find the same quality experience for less with a competitor – and if you do, we’ll match the price.

Youngest fleet on the European waterways (13 ships)

24/7 access to UK based team

We’re on hand before and during your guests holiday. If anything were to go awry during their travels, they can call our emergency number at any point.

Your money is safe and secure

No matter what, your guests money is safe and secure and fully protected by ABTA and ATOL.

Ship’s facilities

A more intimate setting for no more than 26 diners with fantastic panoramic views.

French Balcony Cabins

Cabins on the upper and middle deck, measuring approximately 183 square feet, feature full floorto-ceiling glass doors.

At a staggering 269 square feet, these are our worldclass Diamond (upper) Deck Deluxe Balcony Suites, 50% larger than Standard Suites. With a private exterior balcony complete with table and chairs.

Our refreshing sun deck pool is heated, so customers can take a dip even on those cooler days.

Lift

On most of our ships, the three fully air-conditioned accommodation decks including the lower deck are all accessed by a lift.

Deluxe Balcony Suites

Sun Deck pool

Riverview Kitchen

Massage, hair and nail salon

For an additional charge, customers can treat themselves to a relaxing massage or have their hair or nails done.

Restaurant

A variety of fine dining for breakfast, lunch and dinner featuring regional specialities with a smart casual dress code.

Fitness room

Work off those delicious meals in our fitness centre.

Bikes on board

For those who want to cycle the banks of the river or explore a bit further, we have bicycles on board to use, completely free of charge.

Public spaces

Enjoy our stunning public spaces where customers can take in the views as we sail along the river.

Our cabins

Lord Byron and Jane Austin

Standard Lower Deck Suite

Standard Lower Deck

Standard French Balcony

Standard French Balcony

Byron Lower Deck (room 103)

Lord Byron Suite (room 305)

Lord Byron Standard French Balcony (room 309)

George Eliot Standard Lower Deck Cabin (room 109)

George Eliot Superior suite (room 201)

George Eliot Balcony suite (room 305)

George Eliot Standard French Balcony (room 305) George Eliot

Balcony Suite

Superior Suite

Thomas Hardy

Standard Lower Deck Cabin (room 109)

Thomas Hardy, Emily Bronte, Oscar Wilde, William Wordsworth, Geoffrey Chaucer

Standard Lower Deck

Thomas Hardy Standard French Balcony (room 309)

Standard French Balcony

305)

Balcony Suite

Superior Suite

Typical cabin and suite details*

Balcony Suites on the Diamond Deck have floor-to-ceiling windows plus sliding doors on to a balcony with a table.

Superior Suites on the Upper and Middle Decks, have a larger living area, French balcony and floor-to-ceiling sliding glass doors. Superior Suites on Emerald Deck have a larger living area but smaller fixed windows.

Standard Suites on the Upper Deck feature full floor-to-ceiling glass doors and a French balcony.

Standard Suites on the Middle Deck feature full floor-to-ceiling glass doors and a French balcony. Suites on the Lower Deck have smaller fixed windows; some are available for sole occupancy with no supplement (subject to availability).

*Vary by ship type

Thomas Hardy Superior suite (room 201)

Thomas Hardy Balcony suite (room

Our fleet

Ship

MS Thomas Hardy (All suite ship) 135m | 44 crew | 169 guests | 88 suites

MS Oscar Wilde (All suite ship)

135m | 44 crew | 169 guests | 88 suites

MS Emily Bronte (All suite ship)

135m | 44 crew | 169 guests | 88 suites

MS William Wordsworth (All suite ship) 135m | 44 crew | 169 guests | 88 suites

MS Geoffrey Chaucer (All suite ship) 135m | 44 crew | 169 guests | 88 suites

MS William Shakespeare 110m | 35 crew | 142 guests | 76 suites

MS Lord Byron

110m | 36 crew | 140 guests | 74 suites

MS Jane Austen

110m | 36 crew | 140 guests | 74 suites

MS Douro Splendour

80m | 36 crew | 121 guests | 63 suites

MS Douro Elegance

80m | 36 crew | 121 guests | 63 suites

MS George Eliot

110m | 36 crew | 132 guests | 70 suites

MS Riviera Rose (All suite ship)

80m | 38 crew | 114 guests | 57 suites

MS Riviera Radiance (All suite ship) 135m | 44 crew | 178 guests | 89 suites

Your ship’s facilities KEY

Panoramic observation lounge and bar

Sun Deck with sun loungers, small splash pool and putting green

Informal dining at the Riverview Kitchen and exceptional first-class cuisine in the main restaurant Fitness centre

Spa and wellness area featuring Nail Salon and Hairdressing Service (small additional fee)

24hr self service station for tea and coffee Boutique gift shop

A lift operates to all accommodation decks

Laundry service is available

Raise a glass in 2024 and 2025

Your guests can enjoy a free Superior Drinks package worth up to £800 pp on all 2024 and 2025 European river cruises.

Included in the Superior Drinks package...

Over lunch in the Brasserie and restaurant enjoy unlimited drinks from a choice of:

• Red, white, rosé and sparkling house wine, including non-alcoholic

• Draught beer, including non-alcoholic

• A selection of soft drinks and juices

From 6pm until midnight in our bar and restaurants, enjoy all of the above, plus unlimited drinks from a choice of:

• Cocktail and mocktail of the day

• House spirits and mixers (gin, vodka, rum and whisky)

• A recommended regional wine during dinner

• Martini & Sherry pre-dinner

• Port & Brandy after dinner

Drinks package value

4 night cruises £230pp

5 night cruises £285pp

7 night cruises £400pp

10 night cruises £570pp

14 night cruises £800pp

Riviera perks

Benefit from a host of upgraded inclusions and enhanced extras when you book any upper deck cabin, deluxe or superior suite.

For that extra touch of indulgence your bathroom will be stocked with luxury toiletries.

A bottle of champagne awaiting you when you arrive

Locally inspired gifts for you to take home

Enjoy a massage, spa treatment or hairdresser with a 10% discount

Receive 10% off our convenient onboard laundry services

RIVIERA PLUS

Travel Concierge

Taking care of your guests’ individual travel arrangements.

On european river cruises

Fly with preferred airline and airport

Rail travel and hotel at airport

UK door-to-door service

Extend holiday with hotel stay and transfers

Our River Cruise collection

From picturesque countryside to historic landmarks, enjoy a different perspective on a variety of destinations in style and luxury.

The Dutch Waterways

On the delta of the Rhine, Maas and Scheldt, glide past windmills, colourful bulbfields and the old Zuiderzee.

The Rhine

Swathed in myth, the famous Rhine follows the path of fairy tale castles, medieval towns and verdant vineyards.

The Moselle

Meander along the serene river valley past ancient ruined castles, steep vineyards and sleepy half-timbered villages.

The Main Experience meandering bends and lush green landscapes, strewn with medieval villages and quaint timber houses.

The Danube

Absorb breathtaking views of baroque cities, as well as the natural beauty of the Danube Delta and Iron Gates Gorge.

Main-Danube Canal

From Bamberg to Kelheim, this is an amazing feat of German engineering with many iconic locks.

The Douro

Weave through one of the most photogenic river valleys and the sun-soaked Iberian countryside, past vineyard terraces and hillside villages.

The Rhône

Sail through the landscape of Provence, past sun-baked vineyards, charming villages, and fields of wild flowers.

The Saône

Taking you through the Burgundy wine region, with wonderful views of vine-clad hills and medieval villages.

The Seine

From Paris to the heart of Normandy, around sweeping bends, past chalk cliffs and through lush countryside.

New for 2025

We’re delighted to introduce you to...

MS RIVIERA ROSE

Build date - 2025 | Crew - 38 | Cabins - 57 | Passengers - 114 | Cruises - 1

sailing on the Douro in 2025

• Restaurant

• Bar

• Sun Deck

• Gift shop

• Fitness room

• Laundry service (at a fee)

• Lift between Diamond, Ruby and Emerald Decks

MS RIVIERA RADIANCE

Build date - 2025 | Crew - 44 | Cabins - 89 | Passengers - 178 | Cruises - 6

sailing on the Danube in 2025

• Air conditioning

• Lounge and bar

• Spa and wellness centre

• 24-hour front desk

• 3 restaurants

• Bistro with open kitchen

• Laundry service (at a fee)

• Boutique gift shop

• Swimming pool

• Lift between Diamond, Ruby and Emerald Decks

New Combination Cruises

New Themed Cruises

Vicky Billing

Head of Trade & Partnerships UK & Ireland vicky.billing @rivieratravel.co.uk

Claire Hills Key account manager claire.hills@rivieratravel.co.uk

Lloyd Morris Key account manager lloyd.morris@rivieratravel.co.uk

Amanda Docherty Key account manager amanda.docherty@rivieratravel.co.uk

Darren Mussell Trade Support Manager darren.mussell@rivieratravel.co.uk

Beverley Philpotts

Key account manager beverley.philpotts@rivieratravel.co.uk

Jessica Payne Key account manager jessica.payne@rivieratravel.co.uk

Christopher McCloskey

Key account manager christopher.mccloskey@rivieratravel.co.uk

Suzanne Warren Key account manager suzanne.warren@rivieratravel.co.uk

Trade support team