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Fall Buying Show is Solid Gold Show boasts record number of vendors, fantastic fall lines, and dapper Derby divas
More than 250 stores and a record number of vendors lived up to the “Gold Standard” theme of this year’s RJO Fall Buying Show in Covington, Kentucky, last month. Attendees were welcomed with timely seminars on a variety of pertinent topics, excellent speakers, well-attended receptions, a pleasant menu of day trips and activities and, of course, a tremendous selection of classic and trendy offerings—including a few sneak peeks—from the country’s finest vendors.
As you browse this issue, you’ll see photos capturing the show’s energy. Additionally you’ll learn a bit more about RJO’s upcoming trips to Antwerp and Idar-Oberstein, a program celebrating 30 years.
RJO leadership isn’t standing still either; new Board members are being welcomed, lots of updates are taking place, and staff are already busy working to make 2014’s Spring Buying Show’s return to Savannah the best ever.
loupe
inside
• Buying Show Highlights
• What Do You Charge for Appraisals?
• Marketing Matters: Don’t Miss This One
The Ultimate Jeweler Resource
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executive desk
THE EXECUTIVE
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from Mary Peterson, CEO, RJO
Did Ya Know?
It is important to assess aspects of our business on a regular basis to see where change is needed. We are doing just that at RJO. One of the projects we are working on is giving the In the Loupe newsletter a much-needed face lift. With this upcoming change, I decided it was also time to update my article style and try something different. I hope you like it! RJO Buying Shows: Did Ya Know? • You can see highlights from each day of the RJO Gold Standard Buying Show in Northern Kentucky on our website and on our Facebook page.
• We had 173 vendors with incredible deals and products at the show, including 14 new vendors. • Many store owners brought staff members with them so they could gain wonderful new knowledge to take back and put in practice at their store(s). • There is no excuse not to mark your calendars now for our Savannah show, Southern Splendor, January 25th 27th, 2014. Remember: each store gets a $250 travel voucher if they register by the deadline of December 27th, 2013. Resources: Did Ya Know?
• The seminar handbooks from our shows are available on our website. They are a great resource and include handouts from every seminar offered at the shows.
• RJO has a variety of service vendors that can help improve your business, from promotional sales to credit card processing. Be sure to check out the online Vendor Directory first, for all your product and service needs. • You can call the RJO office and ask for me—Mary Peterson—if you want to chat about ideas or to discuss ways to help your business. • One of your greatest resources is your staff. Make sure you have regular meetings with them to hear their ideas. We would like to hear from you on what resources would be valuable to you! Opportunities: Did Ya Know?
• Attending one of the Bridge programs offered by Stuller and supported by RJO will leave you educated, motivated and inspired. Stuller is offering an RJO specific session October 7 – 9, 2013. You can get details and dates on the Stuller website: www.bridge.stuller.com/microsites • Going on an RJO buying trip to Antwerp/Idar-Oberstein or Israel in October allows you an incredible experience and increased sales. It is not too late to sign up! Just call the RJO office or check out the RJO website.
RJO CEO
RJO Fall Buying Show 2013 • Northern Kentucky • Gold Standard
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SERVICES Centralized Billing Patronage Dividend RJO Website (rjomembers.com) Buying Shows (Fall/Spring) RJO Chat Channel In the Loupe – RJO’s newsletter Free Print and Radio Ad Library (on the RJO website) Educational Seminars (at the Buying Shows) Member-to-Member Incentive Program (Recruitment Program) Organized Buying Trips to Antwerp and Idar-Oberstein RJO Directory Peer Performance Program Travel Vouchers at Shows (offered at varying times) Free Hotel Room Incentive (at the Buying Shows) RJO Informational E-mail Blasts Purchase Vouchers (at the Buying Shows) RJO Membership Certificate Education on the Go Podcasts and Webinars Private Label Credit Card Service JewelConnect
Only Two Months Away: Antwerp/Idar-Oberstein and Israel After 30 years, one would think that there couldn’t be very many “firsts.” Yet, with RJO sponsored overseas trips celebrating its three-decade milestone, the upcoming trip will feature many “firsts.” Chiefly, first-time travelers. According to one of the trip hosts, Connie Matsen, “Many of those traveling this fall are firsttimers, and of course, all are first-time travelers to Israel, as this is our inaugural trip.” Being first also has its advantages, as every first-time traveler to Antwerp will receive a number of perks (once airfare is confirmed): • $250 from Rosy Blue, as well as free marketing materials. • $250 from Schurhammer Mfg, along with a flat-screen TV/DVD player, and free marketing materials. Be a part of RJO history and join the inaugural Israel Experience trip. The trip will take you along some of the most exotic backdrops of Israel, while touring
seven RJO vendors in one of the largest and most important diamond centers worldwide —an excursion that will give you a heady mix of business and pleasure. Joining the buying trips to any of these international destinations allows you to focus on your diamond business while RJO takes care of the rest. For more information about the trips to Europe or about its related marketing program, contact RJO’s Overseas Coordinator Connie Matsen in the RJO Office at: 800-247-1774 or via e-mail at: cmatsen@rjomembers.com. Says Matsen, “There is plenty of time to sign-up, as well as space available for both trips.”
2013 Fall Dates Antwerp: Oct 5-10; Oct 12-17 Idar-Oberstein: Oct 10-14; Oct 17-21 first trip is hosted by Liz Schlauch and Jeff Horlacher; the second by Connie and Steve Matsen
Israel: Oct 18-26
hosted by Jeff Wickersham and Jennifer Zacharias
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From the RJO Chat Room
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The Chat Room on the RJO website (www.rjomembers.com) hosts a
variety of interesting discussions each month. Here’s an edited post—and responses to it—that can be found in the RJO Jeweler Business area, under the heading “Appraisal Fee“ Post: We have a good customer that brought in 33 items to be appraised or have appraisals updated. All but three of the items were purchased here. We are not sure what to charge. Just wondering what others would do in this situation. Should we not charge for the items that were purchased here, even though a lot of time was involved? Or should we charge a minimal fee? Response One: We charge $65 for appraisals on items purchased in our store. Our regular fee is $85. I pay every business I deal with for additional services provided; I see no reason a jeweler would give away their service. There are exceptions to every rule. I do have customers who do 50K-100K a year on a single item with me. They get appraisals at no charge. Response Two: The first appraisal on anything purchased from us is included. Updates are half of whatever the “normal” fee would be for a similar item. The “normal” fees that I charge are: $25 for items that are gold only (no gemstones or diamonds); $45 for basic diamond or gemstone items; and $45.00 plus an additional charge for time spent on items that require more research, (i.e., gem weight calculations or testing). This additional charge is usually $60 per hour. I recently hired both an electrician and a plumber who charged $85 and $95 per hour, so I should probably rethink my labor charges. My professional time is worth just as much as theirs. Response Three: I agree with the above response: Don’t give your expertise away. If you do that, then the customer feels there is no value to it or your knowledge. Your time and knowledge is worth something. If you don’t feel that you can charge extra for an appraisal on something that you sold, then add the cost of an appraisal into every jewelry item that you sell that would normally need an appraisal. That way you get paid for your time and knowledge, and the customer is happy too. Response Four: A car dealer will charge $25 to put a new battery into your car keyring, yet you can buy the very same battery from Stuller for $1.50, tops. I charge $100 for the first piece to set up in our system and $45 for each additional piece that I set up. For example, an appraisal for an engagement ring and plain band is $100, for an engagement ring and diamond band: $145. If the item is purchased from me, the appraisal is free to the buyer at time of purchase. Since the item is already in the system, updates are half-price. What does your attorney charge per hour for legal work? $200? $500? Well, an appraisal is a legal document, you know.
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VENDOR
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Interings: Celebrating a lifetime of achievement At last month’s Buying Show in Kentucky, RJO bestowed its annual Lifetime Achievement Award to Prakash Mehta, founder and owner of the New York-based, family-run Interings, Inc. “On behalf of my family and from the bottom of our hearts, I would like to thank RJO for this great honor,” says Prakash. “I am very humbled and would like to mention that this was indeed one of the best days of my life. We had a great show as well, so thanks to the whole RJO Board and everyone who showed so much love and warmth.” Interings is among the very first Indian companies to start manufacturing and selling jewelry to retailers. The business was started in 1981, and from a one-man operation has grown into a company serving jewelers from all over the country and overseas for more than 25 years. Interings is managed and run by Prakash Mehta, his wife Sarayu (both are shown in this photo, along with their son Bhavin, and RJO President Terry Dickens) and their two sons Bhavin and Gaurav. Prakash has been in the jewelry and diamond industry since 1976, Bhavin since 1996 and Gaurav since 2000. “The name comes from connecting ‘international’ with ‘rings,’” says Prakash. “We are fortunate it has a nice sound to it.” Starting by offering a small line of diamond earrings and pendants, Interings today is selling a full line of fine jewelry. “We sell all types of gold,
platinum and diamond jewelry,” says Prakash. “Besides jewelry, Interings also sells loose diamonds and colored stones to our customers. We buy our diamonds and jewelry from open markets in the United States, India, Hong Kong, China and Bangkok. We also produce a substantial part of the jewelry in the United States by using sub-contractors.” All sales are made by Prakash and his sons, with the help of sales associates. “We use various jewelry shows as well as telemarketing to generate sales,” says Prakash, “And different flyers are used for marketing and selling for important holidays, such as Valentine’s Day, Mother’s Day and Christmas.” The orders from customers are taken at the shows, and merchandise is made per order. The flyers are also sold to customers and are supported by merchandise. Interings sales for the past three years have been growing steadily with about a ten percent increase per year. Currently Interings serves about 5,000 customers, comprised of small Mom-and-Pop retailers to multimillion dollar stores. Interings currently exhibits in 18 different jewelry shows and is a member in all major jewelry organizations. Future plans for Interings include expanding the jewelry business to guild stores. Prakash says Interings plans to increase its large diamond and color stone business, and has launched a business-to-business website for marketing purposes. Interings, Inc. is located at 450 Seventh Avenue, Suite 1909, New York, NY. Phone: 800-223-7868. Website: www.interings.com
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JewelConnect releases “Diamond Retailer Platform” For more than three years, RJO retailers have been able to see thousands of RJOvendor loose diamonds in the JewelConnect.com Diamond Library. Retailers also have been asking JewelConnect if these stones could be shown on their websites. Well, now they can. JewelConnect released the “Diamond Retailer Platform” in July at the RJO Buying Show in Covington. The platform allows jewelers to select their own vendors, markups and labs, and then customize the stones they display on their JewelConnect site. Of course, being mobile-friendly, the new platform also makes these available on mobile devices, making it easy for retailers to compete in the loose stone online market. “We even built-in a system to allow a PayPal purchase,” says Andrew Boundy, JewelConnect’s web developer and systems manager. “We are not fans of online selling, but some of the retailers wanted it, so who were we to say ‘no?’” An example PRO store with built-in diamonds, user-loaded specials, mobile
Make Sure RJO Has Your Most Up-to-Date E-mail Addresses integration and much more, may be viewed at: www.jewelconnect.com/9053295155
To make our contacts with you more efficient and timely, RJO is increasing the use of e-mail as a contact medium.
Additionally, you may view the site by scanning the QR code below with your smartphone.
From regular electronic newsletters to buying show announcements, our e-mail notifications are getting more common and more important. If you’ve changed your e-mail address lately or would prefer to receive RJO communications at a different address, please let us know. Address updates and changes can be directed to Mary Harger in the RJO office at: mary@rjomembers.com or call the RJO office at: 800-247-1774.
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JEWELER
spotlight
Wiley’s Diamonds and Fine Jewelry: From rock-collecting kid to fine jeweler
The owner of Wiley’s Diamonds and Fine Jewelry in Waxahachie, Texas, has always liked stones. “As a youngster I was a rock collector,” he says, “and as an adult I’ve taken it to a whole new level.” “The career choice was on somewhat of a whim, as my first experimentation with college was unsuccessful,” says Kendall Wiley. “I had a friend that was a manager of a jewelry chain store, and I thought being a jeweler would be a cool profession. At the time I was living in Dallas, so I did some research and found The Texas Institute of Jewelry Technology at Paris Junior College. I graduated from there, and I was blessed to land a job with a high volume-jeweler in Dallas. That gave me an opportunity to learn as much as I wanted.” In 1994 Wiley’s priorities were changing, as he was newly married and also a new father. “Living in the city was becoming less and less appealing, so my wife and I decided to take a chance and move to a little town 25 miles south of Dallas called Waxahachie. With a $5,000 credit card and my wife Michelle supporting us with her income, I worked with some vendors with whom I had built a relationship and were willing to memo me some inventory.”
Treat people the way you would want to be treated, offer great quality merchandise at a good price, and service what you sell. It’s been my experience that most people want to shop local, but you have to have the inventory and not necessarily brand names.” He says the only brand that’s important around here is his own. “We have plenty of people walking in looking for the brands,” says Wiley, “but once they see our selection and quality, most decide that spending the extra money for the name doesn’t make any sense.” “We have been in RJO for a few years and have really enjoyed the buying shows,” he continues. “Everyone is so friendly and down to earth. We are always looking for the next great line, new technology and are always trying to stay on top of the trends. It’s great to be able to work a show and have time to get to know people that may become partners for years to come. Those early relationships are important; I was given the opportunity to build my life and business because of them. I will always be grateful to those individuals, some of whom I still do business with.”
Wiley’s Diamonds and Gifts was born. From a 1,300 square-foot space in a strip center, Wiley’s built a freestanding retail center in 1996. The new location houses Wiley’s and two retail spaces.
Ending his thoughts about his store, Wiley muses, “I’ve been in the jewelry profession for 33 years, but I’m still the same rock collecting kid, except I’ve gotten a little older, and my collection has just gotten bigger. I’m hoping my customers continue to like my collection as much as they have in years past.”
“As a retail jeweler in a rural area, it’s always been my goal to keep local money local,” says Wiley. “My philosophy is simple:
Wiley’s Diamonds and Fine Jewelry is located at 2251 Brown St. #102, Waxahachie, Texas. Phone: 972-937-4422. Website: www.wileysjewelry.com
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Board News Elections were held this spring with four positions up for re-election. Five candidates ran for the positions, and these 2014 elected board members were announced at the Fall Buying Show: Bill Becker (Becker’s Jewelers), Rich McIntosh (McIntosh Jewelry), Liz Schlauch (Barany Jewelers), and Mark Callis (Bichsel Jewelry). RJO management, board and staff would like to extend heartfelt thanks to Tom Davis (Thomas A. Davis Jewelers) for his many years of service on the RJO Board of Directors and the RJO Merchandise Review Committee. Thank you Tom!
RJO Members in the News At the Iowa Jewelers Association (IJA) annual meeting, the following RJO members were nominated and chosen to serve as new IJA Board members: Kate Dickens (Herteen & Stocker Jewelers) and Bill Hammond (Bill’s Jewelry Inc.). The following RJO members were elected officers by the IJA Board: Second VP—Steve Copler (Copler Fine Jewelry); and Secretary—Will Doland (Doland Jewelers). The IJA also created the Society of Fellows, which in essence is the IJA Hall of Fame. This inaugural Society of Fellows honored the following RJO members: Willa Dickens (Herteen & Stocker Jewelers), Hjalle Hellberg (Hellberg’s Jewelers), Vic Hellberg (Hellberg’s Jewelers), Robert Morrissey (Morrissey’s Fine Jewelry), Evelyn Wedel (Iowa Jewelers Supply), and Woody Wedel (Iowa Jewelers Supply).
classifieds
For Sale: Retirement is coming up, and we need to sell the following items: 13 pieces of glass-fronted cases; most are 6-feet wide, with storage, cash counter, credenzas of various sizes, wall cases, wrapping station, safes, office goods, etc. Perfect for beginner set-up or second-store locations. Please call Wayne Starkey in Maryland: 301-845-2200. To view photos, e-mail Wayne at: Wstarkey666@aol.com
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Meet the RJO Staff: Connie Matsen If you are familiar with the annual RJO-sponsored Antwerp/Idar-Oberstein trips, you’ve no doubt noted that the coordinator for the trips is Connie Matsen. Matsen is finishing up her 13th year working at RJO. When not working on the trips abroad, Matsen works about 35 hours a week as a clerk for RJO. Many members also know her from the Buying Shows, where she’s involved in several aspects of each show. Though an experienced traveler now, Matsen’s first overseas excursion was in 2004, then joined by her husband Steve. The two now serve as hosts for one of the trips each year. “I will never forget the first trip or any trip after,” says Matsen. “I couldn’t imagine Connie Matsen—from Newton, Iowa—in Antwerp Belgium, the Diamond Capitol of the World.” Matsen identifies closely with Newton, home of RJO’s main office. She grew up there, went to high school there, and now lives there. “I married my high school sweetheart, my best friend, and the love of my life—Steve,” says Matsen. “I am proud to say we have been married for 43 years. We were blessed with a beautiful daughter—Mindi Sue—who married Kerry Walker; they have given us two wonderful grandsons. We enjoy every minute with them and are busy attending the boys’ activities.” “We also were foster parents for five years,” continues Matsen, “had an exchange student from Denmark, and two exchange students from Germany. We always have had a very busy home. We enjoy spending time with our family, and friends. We love traveling, going to movies, eating out. If the wheels are turning, we are going!”
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Marketing Matters:
You don’t want to miss this column I’ve talked a lot about how to market and advertise your stores, and I’ve highlighted a number of important “dos.” So how about a few “don’ts” to even the scale a bit and give you an idea of things to avoid? The title of this piece could easily be: Don’t think that what you did in the past will still work today! We all know what happens when you ass-u-me, but the other thing that happens is that your business could be negatively impacted every day. If you assume that people know who you are, you are probably wrong. Certainly a lot of people do, but never assume that enough people know. People move in and out of towns— large and small—everyday. You might lose your best customer and pick up a great new customer in the same week. Continue to advertise, to network in the community, to donate your time, talents and treasures in the community and hand out business cards like they are candy. You can never have too much visibility! Along those same lines, don’t assume that people know what you do. Have you added product lines or dropped any recently? If you are like most businesses, your store—and the merchandise in it—is constantly evolving, getting better and
improving your bottom line. Don’t be afraid to tell people exactly what you do.
My final “don’t” is one that I see and experience everyday: Don’t get lazy!
Do people know that you are an expert in ________? Feel free to fill in the blank, but make sure people know not only what you do, but what you are good at and what your expertise is in. Don’t assume that they already know. People want to do business with the expert. Make sure that they know you are that expert.
My son received a text two weeks ago from a friend asking if he would be in his wedding party. By text!?
I have a very well-known lumber yard as a client. A few years ago they built a beautiful showroom for consumers to visit before they started a new home or a remodel. They had kind of gotten used to very little traffic in that area. I came in and suggested a name change to the “Idea Center” and suggested they invite customers to visit. I spoke with the marketing director last month, and after three years of commercials and marketing promoting this idea, they have had to hire seven people to handle the increased traffic. They actually have not advertised most of this year because they can’t find enough good employees to handle the traffic. Nice problem. People are very open to ideas, and for the most part they will do what you ask them to do. But you need to ask!
Even email would be tacky. If you need to communicate with a current customer or potential customer—and you do!—there is no replacement for a personal phone call. Better yet, write a hand-written note. In our world, people just don’t do that anymore, so yours will stand out all the more! If everyone else wants to be lazy and have poor manners, it will take little time and effort to really make a great impression. Michael C. Woody is President and Chief Idea Officer of Capital Ideas. He has nearly 30 years of experience in television advertising and loyalty marketing. Phone: 515-556-5373.
E-mail: MichaelC@ideas2burn.com Website: www.ideas2burn.com
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PRIZE WINNERS Prize Drawing Winners Five (5) Pairs Petrol Eyewear Donated by Box Brokers - Doris Truax, Butler Truax - Angie Becker, Becker Jewelers - Amy Molfese, Bella Cosa Jewelers - Mike Eckerman, Eckermans, Inc. - Mike Eckerman, Eckermans, Inc. $250 Legal Seafood Gift Card
Donated by Connoisseur Products Moser Jewelers
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Kindle
Cash Giveaway—Vendors
Donated by Bijou Thomas A. Davis Jewelers
$50: B & B $50: Agem $50: Adajio $50: Blitz Mfg.
iPad
Donated by Victor Corp. Krumenacher Jewelers Round Brilliant Diamond
Donated by Bauman Massa ½ ct: Hawthorne Jewelry ¾ ct: Mincemoyer Jewelry 1 ct: Woelfel Jewelry .55 ct Floating Diamond
Donated by Paul Reiser & Associates Goldsmith Jewelers (OH) Cash Giveaway—Jewelers
$100 Visa Gift Card
$100: Kara Raterman, Becker Jewelers
Donated by TD Retail Card Services Bradley’s Jewelers
$100: Treva Roberts, Diamond & Design $200: Dale Bedsaul, Dale’s Jewelry
All Items in Booth
$200: Chip Stone, Stonecraft Jewelers
Donated by George Preisner Pewter Kent Jewelry
$200: Mary Taylor, York Jewelers $200: Jim Sickinger, Sickinger’s Jewelry
Free Order
$500: Jean McIntosh, McIntosh Jewelry
Donated by George Preisner Pewter Yocom Jewelry
(see photo below)
Meet-a-Vendor Challenge $250: Anderson Jewelry $500: Rome Jewelers $750: Carroll-Ochs Jewelers
Best in Show—Vendor Special Mercury Ring Three (3) $1000 All-inclusive Idar-Oberstein Trips Sponsored by Hans-Dieter Haag 1st-Time Travelers: Jewelers Workshop; Holt’s Jewelry Veteran Traveler: Victor Settle Jewelry Two (2) $400 Israel Travel Voucher - Hawthorne Jewelry - Yocom Jewelry
RJO was proud to donate $710 to Pathways Adult Health Center. Thank you to all the members and vendors who donated.
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RJO President Terry Dickens is shown presenting the following awards
BOARD OF DIRECTORS AWARD
Stuller, Inc.
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AWARD WINNERS
2013 Fall Buying Show Sponsors
DIAMOND IMPORTER OF THE YEAR
A & D GEM CORPORATION ALLISON-KAUFMAN BENY SOFER, INC. CHERIE DORI COLOR MERCHANTS CONCEPT MARKETING DARLING IMPORTS DIAMOND EXPRESSIONS DORA INTERNATIONAL EDGE BY ABBOTT & SHAPIRO FABLE DESIGNS FEDERATED INSURANCE GAGE & GAGE INTERINGS
Olin Mefford, Mefford’s Jewelers
JEWELERS MUTUAL INSURANCE CO.
ANTWERP/IDAROBERSTEIN SPONSORS HANS-DIETER HAAG INTERJEWEL U.S.A. INC ROSY BLUE TRADING, INC. VENDOR OF THE YEAR (Loose Goods)
VENDOR OF THE YEAR (Finished Goods)
RDI Diamonds
Ostbye Not pictured: Allison-Kaufman
VENDOR OF THE YEAR (Loose Goods)
VENDOR OF THE YEAR (Service/Specialty Products)
Schurhammer Mfg. Inc.
Stuller, Inc.
LIFETIME ACHIEVEMENT AWARD
SALES REPRESENTATIVES OF THE YEAR
Prakash Mehta, Interings
Aubre Ford, RDI Diamonds Craig Doerhoeff, Seiko
(see article on page 5)
SCHURHAMMER MFG. INC.
JEWELEX K. GIRDHARLAL KAMELEON JEWELRY / JEWELPOP LEVY CREATIONS MARTIN E. JACOBSON LTD. NORTH AMERICAN JEWELERS NTR METALS OFER MIZRAHI DIAMONDS, INC PANCIS GEMS SIMON GOLUB & SONS SOL SAVRANSKY DIAMONDS STULLER, INC. VICTOR CORPORATION YCH, INC
ISRAEL TRIP SPONSORS BAUMAN MASSA JEWELRY CO. CHERIE DORI FISCHER DIAMONDS INC. OFER MIZRAHI DIAMONDS INC. PANCIS GEMS INC. ROSY BLUE TRADING CO. SOL SAVRANSKY DIAMONDS
2013 GOLF TOURNAMENT SPONSORS Aladdin Bertke Brothers, LLC Bijou Jewelers, Inc. Box Brokers Group Diamond Expressions, Inc. Dora International Fantasy Diamond Co. Kelly Waters Kirchner Corp L & J Mfg. Libman North American Jewelers Oro International Ostbye Pancis Gems Inc. Reactor Watch RDI Diamonds Shah Diamonds Signature Engraving Systems, Inc. Southern Jewelry News Speidel Tavannes Watch Co (USA) LLC The Kingswood Company
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The Ultimate Jeweler Resource
P. O . B o x 1 0 4 5 N e w t o n , I o w a 5 0 2 0 8 8 0 0 - 2 4 7 - 1 7 7 4 FA X : 6 4 1 - 7 9 2 - 9 2 5 1 r j o m e m b e r s . c o m
CALENDAR OF
events
August 23
September 10
October 10
All invoices due in RJO Office.
All payments must be received in RJO Office.
All payments must be received in RJO Office.
September 2
September 23
October 23
Labor Day - RJO Office closed.
All invoices due in RJO Office.
All invoices due in RJO Office.
NEW Bradley’s Jewelers, Inc. Brad Padgett, Susan Sweeny Jacksonville, NC
Frank Jewelers of Freeport Gary & Debra Fontana, Chris Zipse Freeport, IL
Harris Jeweler Bonnie Harris Frey, Allison Davis Troy, OH
Referred by Ashley Green Miller, Greens Jewelers, Roxboro, NC
Referred by Don Sanborn, Sanborn’s, Muskegon, MI
JR Dunn Jeweler
Diamond Jewelers
Goff Jewelers, Inc.
Jeff Goodman Gulf Shores, AL
Steven Goff, Brian Goff Staten Island, NY
Referred by Ashley Green Miller, Greens Jewelers, Roxboro, NC
Referred by Liz Maggio, Michaels Reflections in Gold, Venice, FL
Referred by Jeff Weiss, Glenn Peters Jewelers, Albany, NY
Master Jewelers
JR Dunn, Bonnie Dunn Morehead City, NC
members Puckett’s Jewelry David & Martha Puckett Benton, KY
Referred by Allen Stricklin, Jewelex, New York, NY
W.P. Shelton Jewelers
Terry & Cathy Reed Ocean Springs, MS
Terry McMullin, Jackie Mullin Olive Branch, MS
Jewelers referring new members to our group will receive a $1,000 finder’s fee for their referral, payable after a new member has been in good standing for six months.
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