In the Loupe

Page 1

I N T H E

LOUPE RJO LAUNCHES SHOUT-OUTS FEATURE

There are plenty of shoutouts to be given in RJO. SEE PAGE 2

A FACEBOOK EXCHANGE: CREDIT CARD PROCESSING

One member spent hours on the phone researching how credit card processing works. SEE PAGE 5

RJO MEMBERS HELPING MEMBERS

Why the term “RJO Family” couldn’t be more appropriate. SEE PAGE 7

FROM THE BOARD

There are three RJO Board seats open for re-election this spring. Ballots will be sent in April for those interested in running for the Board of Directors. Watch your e-mail for more information.

The Ultimate Jeweler Resource

E MOR S! L DEA

San Antonio Delivers!

THE HOST HOTEL’S ELEVATOR DOORS opened onto the famous San Antonio River Walk, and the Buying Show weekend saw wave after wave of RJO members flooding both sides of the river. Those on their way to the show site were excited by the seminars, keynote, and Idea Center, as well as meeting their retail colleagues. Those on their way back reviewed their purchases from the Buying Show floor, entered their contacts into their smartphones, and stopped for welldeserved guacamole and margaritas.

RJO Round-Up offered tours of the Segway, double decker bus and ghost varieties, while others enjoyed dinner cruising the River Walk. A good number attended their first NBA game, watching the home team Spurs score a 100-point win. Temperatures started in the 40s, rising 10 degrees a day, no doubt due to the RJO enthusiasm surrounding the city.

Says RJO CEO Mary Peterson, “We really nailed it this time. This show had something for everyone, and the number of members who told me so just confirms it. Thanks to our great staff and support crew, we’ve reached the point where we make the Show look effortless. That’s been our goal all along and why it should be on every members’ ‘Must Do’ list.”

This issue features photos from the Show throughout, plus a special section—San Antonio Selfies—on page 10.

Now’s the time to mark your calendar for the next Buying Show: Jazzed, August 1-3, in St. Louis, MO.

MORE COWBELL!

FAMILY. DIVIDEND. SUPPORT. BUYING POWER.


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