2021 January Edition Inside Track

RJO PROUDLY PRESENTS

INSIDE TRACK JANUARY 2021 EDITION

Look to the horizon as a a New New Year Year as

symbolizes symbolizes a New Start!

In This Issue...

Market Trends...................................................................................................................................................................................Page 4 Edge Retail Academy...................................................................................................................................................................…Page 6 The Edge...............................................................................................................................................................................................Page 7

January Newsletter.........................................................................................................................................................................Page 8

Sterling Reputation..........................................................................................................................................................................Page 9 Kelly Waters......................................................................................................................................................................................Page 10 United Precious Metal Refinery................................................................................................................................................Page 11

Color Merchants Brevani.............................................................................................................................................................Page 12

IDD..........................................................................................................................................................................................................Page 13 GN Diamond................................................……..........…...................................................................................................................Page 14 Evocateur................................................……..........……..........….........................................................................................................Page 15 Jewelry Innovations........................……......……..........…................................................................................................................Page 16

Legend Jewelry LJ Independant...............................................................................................................................................Page 17

Universal Watch Repair.......……................….................................................................................................................................Page 18 ASHI............................................................................................................................................................……..........…........................Page 19

BELLARRI...........................................................................................................................................................................................Page 20 Gage and Gage..................................................................................................................................................................................Page 21

Berco Company................................................................................................................................................................................Page 22 Mercury Ring....................................................................................................................................................................................Page 23

Frederick Goldman........................................................................................................................................................................Page 24

JD & Co. A Trung Do Goldsmith Co.........................................................................................................................................Page 25 Samuel Spil........................................................................................................................................................................................Page 26

Gemco..................................................................................................................................................................................................Page 27

ODI/Tache.........................................................................................................................................................................................Page 28 Shah Luxury......................................................................................................................................................................................Page 29

Quality Gold.......................................................................................................................................................................................Page 30 Nice Diamonds..................................................................................................................................................................................Page 31

Victor Corporation.........................................................................................................................................................................Page 32 Concept Marketing........................................................................................................................................................................Page 33

Michou.................................................................................................................................................................................................Page 34 Lafonn.................................................................................................................................................................................................Page 35

Lustour................................................................................................................................................................................................Page 36

JANUARY 2021

Newsletter The latest RJO news and announcements

IMPORTANT DATES January 1st New Years Day RJO Office Closed January 11th Payments due in RJO Office

Here is to bright new beginnings!

Happy New Year from all of us at RJO!

As we close the door on 2020 we recognize this year hasn't been easy, but we are all walking away a little bit wiser, much more resilient, and a lot more grateful than this time last year.

Thank you for your patience, understanding, and grit as we navigated the circumstances of this year together.

We are hopeful for all the joyous things 2021 will bring. We are an organization that is stronger than ever, with plans for growth and milestones to celebrate. If your store is celebrating a milestone this year, please remember to send information (and a photo) to Sabrina@rjomembers.com so we can share the news with the RJO Family!

We also have some great ideas and initiatives in the works for 2021.

A new platform to increase your productivity Next-Gen Experience New and relevant educational opportunities A hopeful return to face-to-face buying shows in Cincinnati this July

LOOKING AHEAD IN 2021 Next-Gen Experience May 15-17th

Summer Buying Show

The RJO board will be meeting in late January to discuss dividends and upcoming opportunities for our organization. Please keep an eye on your email and the RJO Exclusive Facebook page for news and information to stay up-to-date with all things RJO. As we usher in 2021 we want to take a minute to recognize all of the sacrifice and dedication of our retail members this year. Thank you for hanging in there with us. We are beyond grateful for your patience as we navigated uncharted circumstances this year. Your continued commitment is unmatched. You are an important part of this organization and we are grateful for your continued patronage.

July 16-19th

RJO NEXT-GEN EXPERIENCE- REGISTER SOON! Registration is opening after the first of the year for the 2021 Next-Gen Experience. The Next-Gen Experience was developed to create an impactful curriculum of hands-on learning and interactive dialogue to aid the next generation of retail jewelers in preparing for the future of our industry and their business.

With a revised curriculum for the 2021 event, attendees will have a chance to focus on: Personal Development Skills Managing & Communicating Effectively Dealing with Conflict Communication Style Assessment Tools Developing Your Diamond Business Financial Planning for Future Ownership SO MUCH MORE!

For more information on the Next Generation Experience, contact RJO's Outreach Coordinator, Sabrina Smead (sabrina@rjomembers.com).

Phone: 800-247-1774 |

CONTACT US

E-mail: rjo@rjomembers.com

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Website: www.rjomembers.com

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Facebook: RJOExclusive