REGISTRATION DEADLINE:
JULY 6, 2015
We hope you’re jazzed for our next buying extravaganza, scheduled for St. Louis, among the great birthplaces of jazz. One of our optional excursions tours the legendary music district, but if you have other interests, additional activities involve treasure hunts, Major League Baseball, and a tour of the Anheuser-Busch brewery–with free samples. It all kicks off with the tee-off of our annual golf tournament on Friday. Our generous vendors have paid for the green fees, beverages, food and prizes, so all you need to bring is your golf swing.
SHOW AND EVENT SCHEDULE FRIDAY, JULY 31 St. Louis Beermaster Tours, 11:15 a.m., 12:30 p.m., 1:45 p.m.* RJO Golf Tournament, 1 p.m. Sarah Langley Hidden Treasure Adventure, 1 - 4 p.m.* Half-Day Training Session with Kate Peterson, 1 - 5 p.m. Early Member Show Registration, 4 - 6 p.m. “Sharing the Best” Meetings, 5:15 - 6:30 p.m. St. Louis Cardinals Baseball Game, 7:15 p.m.* Gems One Marketing and Branding Meeting, 7 - 9 p.m. Grot Imaging Use Group/Seminar, 7 - 10 p.m. Abbott Users’ Meeting, 7 - 10 p.m.
SATURDAY, AUGUST 1 Seminar Attendee Continental Breakfast, 7:30 - 9 a.m. Seminar/Show Registration, 7:30 a.m. - 12:30 p.m. Seminars, 8:30 a.m - 12:20 p.m. Show Registration, 12:30 - 7 p.m. General Membership Meeting and Luncheon, 12:30 - 2 p.m. John Foppe, Keynote Address, 1:15 - 2 p.m. RJO Idea Center, 2 - 6 p.m. Buying, 2 - 8 p.m. 2
As always, expect great seminar speakers and a great number of seminar topics that can help you in every segment of your business. We also have terrific vendors with the traditional merchandise you need to restock and the newest jewelry trends that keep new and younger customers returning to your store.
Welcome Reception, 6 - 8 p.m. Next Generation Reception, 6 - 7 p.m. Overseas Buying Trips Reception, 6:30 - 7:45 p.m.
SUNDAY, AUGUST 2 Show Registration, 8 a.m. - 5:30 p.m. Member/Vendor Breakfast and Roundtables, 8 - 9:30 a.m. Buying, 9:30 a.m. - 6 p.m. RJO Idea Center, 10 a.m. - 5 p.m. Press Release Photos, 1 - 3 p.m. Antwerp Personalized DVD Filming, 1 - 5 p.m. Israel Personalized DVD Filming, 3:30 - 5 p.m. Happy Hour, 5 - 6 p.m. Sunday Evening Gala, 6:30 - 10 p.m.
MONDAY, AUGUST 3 St. Louis Experience Discussions and Breakfast, 8 - 9:30 a.m. Show Registration, 8 a.m. - 2 p.m. Buying, 9:30 a.m. - 3 p.m. RJO Idea Center, 10 a.m. - 12 p.m. Farewell Event, 2 - 3 p.m. Jazz and Blues Tour, 6:30 - 9:30 p.m.* Haunted History Tour, 7 - 9 p.m.* * Cost of optional excursions is the responsibility of the participant.
And just wait for the Sunday evening gala, when we’ll be visiting the Jazz Age, complete with speakeasy and bathtub gin! Until then, we’ll plan to meet you in Saint Louie this July and August!
FRIDAY
HALF-DAY TRAINING SESSION “Navigating the Employee Benefits Package” Presented by Kate Peterson, Performance Concepts Salary vs. commission vs. a combination of both – what criteria do you use to decide? And what about perks? Vacation time, employee discounts, retirement, etc. – what works best? Designing a compensation and benefits package that is attractive to your best employees yet fair to your business is a daunting task. Whether you are looking to keep the good people you have or attract the best new talent, you need a comprehensive plan.
Presenter Kate Peterson is a leading industry educator who has helped many RJO members improve their business outcomes. Join Kate as she walks you through the entire process from start to finish. Whether you need to make new hires or revamp your current compensation, this is the session for you. The cost for the session is $75 for the first attendee and $49 per additional attendee from your store. This includes the course training session and afternoon break service. 1 - 5 p.m. Renaissance, Majestic AB, 2nd Floor
REGISTRATION DEADLINE: JULY 6, 2015 SHOW LOCATION
THERE ARE TWO WAYS TO RESERVE YOUR ROOM
CERVANTES CONVENTION CENTER AT AMERICA’S CENTER, HALL 3 701 Convention Plaza • St. Louis, MO 63101 • 314-421-1023 With more than half a million square feet of exhibit space, St. Louis’ America’s Center has a little more space than we’ll need, so we’ll be holding the buying portion of our show in the Cervantes Convention Center—one of four large meeting facilities inside America’s Center. For your security and convenience, our hotel is directly across from the Convention Center.
HOST HOTEL 800 Washington Avenue • St. Louis, MO 63101 RJOMembers.com • 800-397-1282 We will be staying at the Renaissance St. Louis Grand Hotel, adjacent to America’s Center. The Grand is a meticulously restored landmark hotel with spacious rooms and a long list of accommodations to make your stay a pleasant one. With the website’s repeated use of “near” when describing the proximity of restaurants, nightclubs and entertainment, we surmise the Grand isn’t exactly in the heart of it all, but a few minutes away from it. Book your room now to be included in the limited RJO-reserved room section. Entering RJOMembers.com requires a username and password. If you don’t have them, call RJO at 800-247-1774. Check-in: 4 p.m. • Check-out: 11 a.m.
YOUR ROOM WILL BE COVERED BY RJO RJO will pay up to three nights’ accommodations for all qualifying members staying in the RJO room block of the Renaissance St. Louis Grand Hotel. A rate of $149 (single/double) and $169 (triple/quad.) plus taxes and fees per night will apply to stays longer than the three nights during the show and to non-qualifying members. This free room incentive does not include suite upgrades and additional persons.
If you’d like to do some advance recon, go to www.spencertolingolf.com. 1 p.m. Shotgun Start (Bus departs from the hotel at 11:15 a.m.)
This summer’s RJO tournament will be held at the Spencer T. Olin Golf Course in Alton, Illinois, just a half hour from our hotel. The scenic course was designed by Arnold Palmer to be a challenge for veteran golfers, yet enjoyable for the rest of us. The entire tournament is free for RJO members due to the eternal largess of our vendors. Because you don’t want to miss the fun, food and prizes, complete the golf registration form to confirm your spot. Be sure to indicate if transportation and/or rental clubs will be needed.
1. Call the hotel at 800-397-1282 and ask for a room in the RJO block. or 2. V isit RJOMembers.com and the Buying Show section to reserve your room. If you don’t have a username and password, call RJO at 800-247-1774.
AFTER RESERVING YOUR ROOM, REGISTER TO ATTEND THE SHOW If you reserve your hotel room through RJOMembers.com, you can register for the show there, too, in a matter of minutes.
RENAISSANCE ST. LOUIS GRAND HOTEL
RJO GOLF TOURNAMENT
There only are two ways you can make a room reservation so that your room is covered by RJO’s free incentive. Hint: the second way eliminates a phone call.
EARLY PACKET PICK-UP You may obtain your Jazzed registration packets and materials before the official registration time at these locations, dates and times. Friday, 4 - 6 p.m. Majestic Foyer, 2nd Level Saturday, 7:30 a.m. - 12:30 p.m. Majestic Foyer, 2nd Level “SHARING THE BEST” MEETINGS In these professionally moderated sessions, you and your friends in RJO discuss relevant industry topics. By sharing ideas and information, the
Or you can fill out the registration form found at the back of this show announcement, and mail it so that it’s received by RJO before the July 6 deadline.
CANCELLATION NOTICES If you have registered for the show but find that you are unable to attend, notify RJO at least five business days prior to the event (July 24) to avoid event charges. If you will be attending the show but unable to attend an event you have registered for, also notify the office at least five business days prior to the show. Hotel cancellations must be made 24 hours prior to your scheduled arrival, and RJO excursions requiring payment must be cancelled before July 6, 2015.
PHOTO ID IS REQUIRED FOR THE SHOW FLOOR To ensure the safety of all of our members and vendors, we require a photo ID and business card upon registration check-in. Both items must be presented to receive your badge for access to the show floor.
information that comes out of these sessions tends to be valuable and useful. Both sessions are equally helpful, but because they’re held simultaneously, you must determine which topic is most important to you. Please indicate your selection of session A or B when you register. SESSION A: ENSURING STAFF ACCOUNTABILITY AND PERFORMANCE MANAGEMENT Facilitated by Kate Peterson, Performance Concepts Rare is the jeweler with no staffing problems. From performance reviews to disciplinary procedures, every staff member needs to be evaluated regularly. Do you have the procedures in place to handle these ongoing concerns? Accountability and performance are at
the heart of every sale, every transaction and every relationship that takes place in your store. Be sure you’re ready for every eventuality. Join Kate as she facilitates this discussion; it’s sure to be relevant to every jeweler. SESSION B: MAKING SOCIAL MEDIA WORK FOR YOUR STORE Facilitated by Caroline Stanley, Red Jewel, Inc. Facebook, Pinterest, Instagram, Twitter and so many more. With so many social media choices, how do you choose? Which avenue offers what rewards? Do you pick one or pick them all? Join Caroline as she takes apart the social media process piece by piece: posting (frequency, content, personnel) graphics/images and content; advertising; and possibly the most 3
THE RJO MEET-A-VENDOR CHALLENGE Take the challenge in St. Louis for an opportunity to win up to $750 in cash and meet your new favorite vendors. Every RJO vendor has something to offer, and the more vendors you know, the more options you have. To participate, visit 10 vendor booths you have never purchased from before. After hearing their spiel and seeing what they offer your store, ask for two business cards – one to keep and one to place in your Meet-a-Vendor Challenge envelope. Repeat the process nine times, then: RETURN YOUR ENVELOPE TO A STAFF MEMBER AT THE REGISTRATION DESK BY NOON ON MONDAY, AUGUST 3. RULES:
CASH PRIZES:
1. B usiness cards received must be from a vendor you have NEVER purchased from before.
• First Prize: $750
2. Y ou must have 10 cards from 10 different vendors, not representatives.
• Third Prize: $250
• Second Prize: $500
3. Y ou don’t need to be present to win. Prizes will be announced at the Cash Giveaway Farewell Reception.
Sunday Evening Gala ¯ Meet Me in St. Louis
It’s only fitting that the Sunday gala for our Jazzed buying show be an evening immersed in the historic Jazz Age, a period of flappers, Bessie Smith, bootleggers and speakeasies, art deco, hot jazz and wild dancing! Sounds like fun.
The evening starts at the sophisticated cocktail area, where you can order a glass of your favorite hooch before entering the ballroom. We’ll have live, sultry jazz to accompany our meal, after which the band cranks it up for a night of Fox Trotting, Lindy Hopping or, well, modern dancing. Later in the evening, everyone can don headbands and hats, open umbrellas, grab a noisemaker or instrument and whatever else to join the band in a parade around the ballroom. Don’t have a headband, hat, umbrella, et. al.? The ladies will be able to create their own sequin or velvet bands with feathers, gems, jewels, beads and more, while the gents will have a haberdashery of period hats to choose from. A variety of instruments also will be available for musicians who want to join the band. Visiting the past is fun and all, but we’ll also have a 2015-style slow-motion video booth for everyone’s amusement. You’ll even be able to download your videos to your phone for sharing with everyone who’s missing out. 6:30 - 10 p.m. Renaissance, Majestic Ballroom Reception/Hosted Bar: 6:30 - 7 p.m. Dinner/Awards/Entertainment: 7 - 10 p.m.
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GOLD FOR THE GOOD HELP US LAUNCH THE RJO FOUNDATION The newly formed RJO Foundation was developed to provide scholarships and grants to individuals, groups and programs that encourage the independent retail jeweler and enhance the jewelry industry. To build the initial endowment of the RJO Foundation, we’re asking for your help in donating any amount of scrap gold at the St. Louis show. An RJO Foundation booth will be located on the show floor to drop off your gold and learn more about what the RJO Foundation wishes to accomplish. Your donation is tax deductible.
SUNDAY LUNCH COUPONS Don’t waste time on Sunday’s lunch when there’s incredible merchandise to buy! Once again our generous RJO vendors are giving each store a $10 coupon good at the show floor concession on Sunday. So eat in for free, spend the time you save shopping, and thank our vendors for lunch.
important, measuring success for the avenue(s) you may choose. You’ve got questions; she’s got answers. A hosted bar will be provided at both sessions. 5 p.m., Check-In 5:15 - 6:30 p.m., Meetings Renaissance, Majestic F and G, 2nd Floor USER MEETINGS If you are a customer of Abbott Jewelry Systems, Gems One or Grot Imaging, attend the respective informational meeting about their products and services. Please note your intention to attend on the show registration form. GEMS ONE MARKETING & BRANDING SEMINAR 7 - 9 p.m. Renaissance, Majestic A (2nd Floor) GROT IMAGING USER GROUP/ SEMINAR: BRAINSTORMING ADVERTISING IDEAS AND PROVIDING THE TOOLS AND RESOURCES TO GARNER SUCCESS 7 - 10 p.m. Renaissance, Majestic B (2nd Floor)
ABBOTT JEWELRY SYSTEMS USERS’ MEETING 7 - 10 p.m. Renaissance, Majestic C (2nd Floor)
SATURDAY
SEMINARS Please review the seminar pages in this registration booklet for descriptions of this show’s educational offerings. 7:30 - 9 a.m.; Seminar Continental Breakfast, Renaissance, Majestic D-E 8:30 a.m. - 12:20 p.m.; Seminars Renaissance, Majestic Ballrooms/Foyer GENERAL MEMBERSHIP MEETING AND LUNCHEON As an RJO member you’re also an RJO owner. Plan to attend this luncheon meeting, where we’ll discuss the status of RJO, look at proposed services and review our goals for the future. The meeting will wrap in time for everyone to attend the keynote address that immediately follows. 12:30 - 1:15 p.m. Renaissance, Majestic D-E
KEYNOTE ADDRESS “Within Reach” Presented by John Foppe
Born without arms, John Foppe understands firsthand the difficulty between envisioning an outcome and achieving it. The man who, at age 10 couldn’t put his own pants on, today operates his own company, travels the world, runs a large non-profit agency, and is a husband and father. John has learned that a person’s ability is not dependent on having ability, time and money. Instead, making something happen has more to do with one’s personal sense of value and ability to cast a vision. 1:15 - 2 p.m.; following the General Membership Luncheon Renaissance, Majestic D-E BUYING FLOOR OPENING AND WELCOME RECEPTION After the keynote address we’ll open the buying floor. At 6 p.m., the floor will host our Welcome Reception as commerce continues. Appetizers and beverages will be served throughout the event.
PURCHASE VOUCHERS Purchase vouchers will be in effect during the St. Louis Jazzed show and applicable to all of your purchases from our official vendors. Your specific voucher percentage – up to an additional 2 percent off each purchase – will be based on your store’s 2014 RJO vendor purchase total. This information will be available at the show registration desk, or you can call RJO prior to the show if you want to know what your percentage is.
THE RJO BIG CASH GIVEAWAY
2014 Total Purchases
Additional Show Discount
$100,000 - $149,999.99
1% on all show purchases
$150,000 - $199,999.99
1.5% on all show purchases
Throughout floor hours the sales, specials and deals always are flying, but being there at the following special times can be particularly advantageous as your presence makes you automatically eligible to win in the RJO Big Cash Giveaway drawing.
$200,000 or greater
2% on all show purchases
Sunday: 1:30 p.m. ($100) and 2 p.m. ($200) Monday: 10:30 a.m. ($100), 1:30 p.m. ($200), 2 p.m. ($200), 2:20 p.m. ($200) and 2:40 p.m. ($500)
To receive your additional discount, you must fill out and submit your purchase voucher record to RJO prior to the end of the buying show or via fax/email to RJO by August 14. Show voucher terms are six months.
Buying: 2 - 8 p.m. Convention Center Hall 3 Reception: 6 - 8 p.m. Convention Center Hall 3 NEXT GENERATION RECEPTION If you’re a member jeweler who intends to buy or inherit a store, come and socialize with others who share your situation. It’s likely you’ll learn a few things about the process, and become one of the next generation of industry leaders and RJO members. 6 - 7 p.m. Convention Center, Room 120 OVERSEAS BUYING TRIPS RECEPTION (NOW HELD IN THE IDEA CENTER) If you’re a longtime attendee of our Overseas Buying Trips meetings, please be aware that we’ve changed the venue and time to allow more members to participate. For first-timers, RJO-sponsored overseas buying expeditions can distinguish your store by making you a direct diamond and colored stone importer. These hosted trips to Antwerp, Belgium; Idar-Oberstein, Germany; and Tel-Aviv, Israel, give you numerous opportunities to buy diamonds and gems directly from the source – at reduced prices, while adding to your annual RJO dividend. These buying trips are a great way to tour the world with your RJO friends, and,
to make sure everything goes smoothly, each group has a guide for the length of the stay. To learn more about RJO’s hosted overseas trips or reminisce about your trip experiences, please drop by.
SUNDAY
6:30 - 7:45 p.m. Idea Center, Buying Floor
MEMBER/VENDOR JOINT BREAKFAST AND ROUNDTABLES As RJO members and vendors, we talk to each other throughout each buying show, but it’s usually limited to buying and selling. Our joint breakfast and roundtable sessions give both groups a chance to look past traditional buyer/ seller roles to explore the motivations and needs of the other side. The end result often is a greater understanding of the jewelry industry as a whole, and how both vendor and jeweler must work together for mutual success. Facilitated by Mary Peterson. Breakfast Served: 8 - 8:30 a.m. Be sure if you would like to eat breakfast, you arrive before 8:30 a.m. Roundtable Discussions: 8:30 - 9:30 a.m. The buying floor opens at 9:30 a.m. so many vendors may have to leave early. Please feel free to stay and finish your discussion. Renaissance, Majestic D-E
To win, have your Big Cash Giveaway ticket (from your show registration packet) with you during each drawing, and listen for your ticket number to be called – which means you must be present to win. Increase your odds by purchasing extra tickets at the show for $5 each (or 3 for $10). All proceeds go to a charity determined by the RJO board of directors.
FREE PRESS RELEASE PROGRAM It’s easy – and free – to participate in RJO’s press release program, which sends your photo and a story of your show attendance to publications of your choice. Just sign up Saturday afternoon or Sunday morning at the show registration desk for a time to have your photo taken. After the shoot, give us the names and addresses of your local newspaper(s), or their email addresses and contact names. We’ll do the rest. This service generously is provided by JewelerHub/Grot Imaging. 1 - 3 p.m. Convention Center, Hall 3 ANTWERP AND ISRAEL PERSONALIZED DVD FILMING If you’ve been on a buying trip to Antwerp or Israel, or plan to go on one this fall, this is your chance to have a professional, personalized DVD video made to use in your store. Antwerp Filming: 1-5 p.m. Convention Center, Room 121 Israel Filming: 3:30-5 p.m. Convention Center, Room 122 HAPPY HOUR Happy Hour will be held on the sales floor during Sunday’s last hour of commerce. Come relax, browse, and share discoveries with your friends. 5 - 6 p.m. Convention Center, Hall 3
MONDAY
ROUNDTABLE DISCUSSIONS AND CONTINENTAL BREAKFAST Sharing the Best of Your St. Louis Experience Facilitated by Mary Peterson With the show nearing its close, gather with other RJO members for a casual roundtable session to discuss any promotions and sales events you discovered in St. Louis that you’re thinking of trying at your store. You also can share and hear about promotions and events that have consistently worked in building store traffic and sales. Breakfast: 8 - 8:30 a.m. Panel Discussions: 8:30 - 9:30 a.m. Renaissance, Majestic D FAREWELL EVENT Monday afternoon’s cocktail reception will be held on the showroom floor during the last hour of buying. Appetizers and beverages will be located throughout the showroom, giving you the opportunity to mingle, browse the exhibits and make last-minute buys. If that’s not enough, the Big Cash Giveaway will be giving away hundreds of dollars. 2 - 3 p.m. Convention Center, Hall 3
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EDUCATIONAL SEMINARS 8:30-9:20 a.m.
Keeping Sexual Harassment out of Your Workplace Suzan Flamm, Jewelers Vigilance Committee Charges of workplace harassment can lead to costly litigation and large settlements. Sexual harassment claims in particular – defined as unwelcome verbal, visual or physical conduct of a sexual nature that is pervasive and affects working conditions – are a source of disruption in the workplace and lead to expensive proceedings in state agencies and courts. Mitigating the risk of these claims should be a priority for all jewelers. This seminar will address the steps your business can take to prevent harassment claims.
Integrating QuickBooks and The Edge Software Lindsey Steill, The Edge The Edge and Quickbooks are now integrated to handle your accounting needs with ease. Join Lindsey as she gives you an overview of how this works and what results you can expect.
Matthew Perosi, jWAG Have you wondered if your site is ready for online sales? Are you and your company ready? Join Matt for this comprehensive session – it’s a reality check seminar that explains what you actually need to know before you move into e-commerce. Don’t be the jeweler who enters this world on a whim, spending too much time and money without having a solid plan. In this session, learn and fully explore what it takes to make e-commerce work for your store.
9:30-10:20 a.m.
Spend Less on Traditional Advertising, Get Greater Results – Is It Possible? Mike Buley, Jewelry Ads That Work
Integration of the systems handles daily business transactions, including: returns to vendors, scrapped goods, missing inventory, refunds due and sales tax payable. It also reconciles sales, profits, inventory, accounts receivable and much more!
Indeed, it’s possible. In a very fast-moving and fun 50 minutes, Mike will share a bit of what he’s learned in working with independent jewelers for over 20 years. How can just three spots a week work on radio? How can a little 2x3 print ad in the paper create a following? How can you run four spots a week on TV – and people talk about your ads?
After class, schedule time with Lindsey to integrate the systems simply and accurately with expert help from The Edge Retail Academy.
Spend less, get greater results. Share, laugh and learn with Mike!
8:30-10:20 a.m.
Increasing Sales and Profits Through Sales Meetings Shane Decker, Ex-Sell-Ence Academy Jewelers who train through sales meetings have better closing rates – and better profits. You spend money on advertising and marketing to bring in clients; the next step is to ensure your team can close sales. In this in-depth session, Shane will walk you through the four types of learners and how to train each. He’ll also cover role-playing that works and is fun without being intimidating. Learn how to train to your staff’s strengths so that they can close more sales.
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Is E-Commerce Right for My Website?
What We Can Learn from Other Industries Claudia Evans Zale, Synergy-Advisors Jewelers do many things right, yet there’s still more to learn, often from other industries. From hospitals to the hospitality industry, many dissimilar businesses have found creative ways to incorporate better customer service, time-saving shortcuts and innovative ideas. Join Claudia, an industry veteran, as she walks you through various industries and leaves you with new insights you can take home and put to work in your store.
10:30-11:20 a.m.
Security and Loss Prevention Tim O’Connor & Jason Johnson, Jewelers Mutual Security is a top-of-mind concern for every jeweler. Jewelers Mutual provides policyholders an array of information and services to help prevent crime, avoid risk, enhance security and mitigate damage if a loss or crime occurs. Jewelers Mutual offers a valuable collection of tools, including training programs, publications, expert advice and on-site assessments to keep you prepared and your jewelry business protected. Join Mark during this session that will tackle today’s security concerns and help you and your staff prevent losses.
Upcoming Styles and Fashion Trends Deborah Yonick, Yonick Writing Group
11:30 a.m.-12:20 p.m.
Effectively Leading Your Store to Cohesive Teamwork and Greater Profits Claudia Evans Zale, Synergy-Advisors Leadership and team-building are two skills that successful jewelry store owners need to be able to apply on a daily basis. Does your team work together as a unit to move jewelry and keep your customers happy? Do you know each team member’s strengths – and why that’s important? Are you the best leader you can be? Join Claudia for this session as she shares information about team-building and the leadership skills required to make your team the best if can be.
Local FREE Online Marketing Opportunities Matthew Perosi, jWAG
Knowing today’s fashion trends is a great way to connect with all your customers, not just the fashion forward ones. Join Deborah, industry journalist and fashionista, as she shows you what’s in style from colors to styles to metals for the upcoming seasons.
Did you know there are FREE online accounts that relate in some way to your business – accounts that you can claim and manage? Most jewelers don’t know they even exist but your customers do. Matt will show you this world and help you navigate it.
These insights will help you buy better and, when shared with your sales associates, help you sell better as well. Check out what’s new for the upcoming season in this stylish session!
During this session, you’ll be surprised to find out how easy it is to take control of these opportunities and also boost your website’s search engine optimization at the same time.
Running a Successful Gemstone Roundtable Event in Your Store
“I Thank You”: Using Gratitude in Your Business
Sherris Cottier Shank, Gemscapes A gemstone roundtable is an in-store event that gives your clients the opportunity to see, touch and play with 150 spectacular gems in a dinner party atmosphere. Over the course of two evenings, this dynamic event produces multiple gemstone sales and creates custom design business for months to come, using your inventory or stones from an outside dealer. You will be inspired, energized and informed as Sherris walks you through the steps of producing a profitable event and shares photos and videos of successful evenings.
Dos and Don’ts for Hiring and Keeping Millennials Kate Peterson, Performance Concepts Ah, the millennials. You might be wondering: How do I work with the millennial generation? Do they add value in today’s marketplace? It’s a simple thought: to sell to millennials, hire millennials. But does that really work? If you can break through the generational banter, you’ll find the keys to creating the environment that will engage and maximize millennials. Join Kate as she explores hiring and keeping your millennials happy and productive as they find their way in today’s marketplace.
Ivan Levi, Levy Creations There is a tool that jewelers can use to support all aspects of their business practice, but it contains no metal or gemstones. It’s unique yet it’s always been with us. It’s a gem of the heart: gratitude. Join Ivan, industry expert and author of Forever Thank You: The Unique Way to Thank Great People, as he shares his vision of thankfulness. Learn how to use gratitude as a factor for better customer – and employee – relationships.
Off the Streets Buying and Re-cutting for Better Profits Evert Botha, Embee Diamonds Investing in diamond inventory not only means buying from traditional sources, but also from the ever-growing diamond mine right outside your store. OTS or ‘off the street’ buying is now the norm for many jewelers. For those stones or unsold inventory, working closely with a trusted diamond cutter will increase your inventory as well as improve your bottom line. During this session, Evert will explore the various options and highlight specific case studies. Come armed with your questions!
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SEMINAR SCHEDULE Time
8:30 - 9:20 a.m.
Room 1
Room 2
Room 3
Room 4
Increasing Sales and Keeping Sexual Profits Through Sales Harassment out of Meetings Your Workplace
Is E-Commerce Right for My Website?
Integrating QuickBooks and The Edge Software
Shane Decker, Ex-Sell-Ence Academy
Matthew Perosi, jWAG
Lindsey Steill, The Edge
Suzan Flamm, Jewelers Vigilance Committee
Break
Spend Less on Traditional Advertising, Get Greater Results – Is It Possible?
9:30 - 10:20 a.m.
What We Can Learn from Other Industries Claudia Evans Zale, Synergy-Advisors
Mike Buley, Jewelry Ads That Work Break
10:30 - 11:20 a.m.
Security and Loss Prevention
Upcoming Styles and Fashion Trends
Running a Successful Gemstone Roundtable Event in Your Store
Tim O’Connor & Jason Johnson, Jewelers Mutual
Deborah Yonick, Yonick Writing Group
Effectively Leading Your Store to Cohesive Teamwork and Greater Profits
Local FREE Online Marketing Opportunities
“I Thank You”: Using Gratitude in Your Business
Matthew Perosi, jWAG
Ivan Levi, Levy Creations
Sherris Cottier Shank, Gemscapes
Dos and Don’ts for Hiring and Keeping Millennials Kate Peterson, Performance Concepts
Break
11:30 a.m. - 12:20 p.m.
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Claudia Evans Zale, Synergy-Advisors
Off the Streets Buying and Re-cutting for Better Profits Evert Botha, Embee Diamonds
THE
IDEA CENTER ON THE SHOW FLOOR
Come to the RJO Idea Center to take a break from the buying room buzz and share ideas, brainstorm or put your feet up with fellow RJO members. This is a great location to gather and have informal roundtable discussions. Open throughout buying show hours. This designated area on the show floor will be the home to:
Compensation, Staff Development and HR Issues Kate Peterson, educator and trainer extraordinaire, answers all your questions on various personnel issues. Bring her your challenges; she’s got the right answers.
Re-cutting Diamonds Evert Botha sits and shares information about buying from consumers and your own diamond inventory re-cutting for maximum beauty – and profits! Saturday, 2 - 4 p.m.
Saturday, 2 - 6 p.m.
Sunday, 10 a.m. - 12 p.m. and 1 - 5 p.m.
Sunday, 1 - 5 p.m.
Monday, 10 a.m. - 12 p.m.
Monday, 10 a.m. - 12 p.m.
E-Commerce and Internet Sit down and talk about your website and your Internet presence with Matthew Perosi. Matthew is familiar with everything to do with your website and can help you navigate the digital world. Saturday, 2 - 6 p.m. Sunday, 10 a.m. - 12 p.m.
Preventing Sexual Harassment/ Employee Issues Join Suzan Flamm, JVC’s associate counsel, and find out how you can offer your employees a safe (and legal) working environment. Saturday, 2 - 4 p.m.
RJO Online Billing Training Receive one-on-one training with RJO financial manager Connie Miller. Learn how to use the online billing system, view statements and pay your bill online. Saturday, 4 - 6 p.m. Sunday, 10 a.m. - 12 p.m.
Security and Loss Prevention Ask Tim O’Connor & Jason Johnson about the best ways to protect your store, your staff and your inventory. For security and loss prevention, they’ve got the solutions. Saturday, 4 - 6 p.m.
Today’s Trends Sit down with Deborah Yonick and see what the latest and greatest trends and fashion information is and how you can best utilize them in your store. Saturday, 2 - 4 p.m.
Newtion Loca
Overseas Buying Trips Reception Discover what an RJO-sponsored overseas buying trip can mean for your business. Expeditions include Antwerp, Belgium; Idar-Oberstein, Germany; and Tel-Aviv, Israel, where you can purchase diamonds and gems directly from the source at RJO discount. Bring your questions. Saturday, 6:30 - 7:45 p.m.
Using Gratitude in Your Store Gratitude is good for you and good for your customers. Talk with Ivan Levi about his strategies on gratitude for jewelers. Sunday, 10 a.m. - 12 p.m.
Social Media Talk social media and the Internet with Caroline Stanley. She’s involved and savvy about various types of social media and the benefits they hold for jewelers. Sunday, 1 - 3 p.m. Monday, 10 a.m. - 12 p.m.
Leadership & Teamwork Claudia Evans Zale knows what makes a good leader and knows the ins and outs of teambuilding. Bring your questions. Her answers can make your team stronger. Saturday, 4 - 6 p.m. Sunday, 10 a.m. - 12 p.m. and 1 - 3 p.m.
Gemstone Roundtables Talk gemstone and promotions with Sherris Cottier Shank as she shares the ins and outs of successful gemstone promotions. Saturday, 4 - 6 p.m.
Sunday, 10 a.m. - 12 p.m. and 1 - 3 p.m.
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LEARN FROM TOP INDUSTRY PROFESSIONALS Many of the RJO seminar presenters will make themselves available in the Idea Center for one-on-one training and individual discussions. Be sure to review the schedule below to take advantage of our experts’ knowledge. SATURDAY, AUGUST 1 Time
Presenter
Title
2 - 4 p.m.
Kate Peterson
Compensation, Staff Development and HR Issues
2 - 4 p.m.
Matthew Perosi
E-Commerce and Internet
2 - 4 p.m.
Suzan Flamm
Preventing Sexual Harassment/Employee Issues
2 - 4 p.m.
Evert Botha
Re-cutting Diamonds
2 - 4 p.m.
Deborah Yonick
Trends for Jewelers
4 - 6 p.m.
Tim O’Connor & Jason Johnson
Security and Loss Prevention
4 - 6 p.m.
Claudia Evans Zale
Leadership & Teamwork
4 - 6 p.m.
Sherris Cottier Shank
Gemstone Roundtables
4 - 6 p.m.
Kate Peterson
Compensation, Staff Development and HR Issues
4 - 6 p.m.
Matthew Perosi
E-Commerce and Internet
4 - 6 p.m.
Connie Miller
RJO Online Billing Training
Time
Presenter
Title
10 a.m. - 12 p.m.
Ivan Levi
Using Gratitude in Your Store
10 a.m. - 12 p.m.
Claudia Evans Zale
Leadership & Teamwork
10 a.m. - 12 p.m.
Sherris Cottier Shank
Gemstone Roundtables
10 a.m. - 12 p.m.
Matthew Perosi
E-Commerce and Internet
10 a.m. - 12 p.m.
Evert Botha
Re-cutting Diamonds
10 a.m. - 12 p.m.
Connie Miller
RJO Online Billing Training
1 - 3 p.m.
Claudia Evans Zale
Leadership & Teamwork
1 - 3 p.m.
Sherris Cottier Shank
Gemstone Roundtables
1 - 3 p.m.
Caroline Stanley
Social Media
1 - 5 p.m.
Evert Botha
Re-cutting Diamonds
1 - 5 p.m.
Kate Peterson
Compensation, Staff Development and HR Issues
Time
Presenter
Title
10 a.m. - 12 p.m.
Caroline Stanley
Social Media
10 a.m. - 12 p.m.
Evert Botha
Re-cutting Diamonds
10 a.m. - 12 p.m.
Kate Peterson
Compensation, Staff Development and HR Issues
SUNDAY, AUGUST 2
MONDAY, AUGUST 3
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RJO OPTIONAL EXCURSIONS Please indicate on your registration form which excursion(s) you would like to attend, and return the form with payment.
FRIDAY EXCURSIONS
MONDAY EXCURSIONS
St. Louis Beermaster Tour
Jazz and Blues Tour
Explore the art of brewing on the Anheuser-Busch Beermaster Tour, and get a behind-the-scenes look at how Budweiser is made. Highlights include the historic brew house, fermentation cellars, packaging facility and the Budweiser Clydesdales stable. At the end of the tour, take time to sample some Anheuser-Busch goodness.
The tour starts with a drive down historic Delmar Boulevard, referred to by locals as “the Loop,” a six-block area complete with restaurants, shopping, art and entertainment. The St. Louis Walk of Fame is located in The Loop, honoring famous St. Louis citizens like Tina Turner, Scott Joplin and Josephine Baker. Visit Blueberry Hill where Chuck Berry and other St. Louis stars perform regularly, and stop at The Pageant, a state of the art concert venue, The Tivou Theatre and Pin-Up Bowl, a retro bowling alley and martini bar. Also included is a visit to the newly renovated Scott Joplin House, where the ragtime composer lived in the early 1900s.
A maximum of 10 guests are allowed for each tour. Please indicate your 1st, 2nd and 3rd choice for a tour time. They will be assigned on a first-come, first-served basis. Attendees of the Brewmaster Tours have to be checked in 30 minutes prior to the tour. There will be a short, 10-minute walk to the trolley stop, and the trolley takes 10 minutes to get to the Brewery. You will have a guide with you at all times, but please note the departure times from the hotel lobby for each tour.
Tour departs hotel at 6:15 p.m. 6:30 - 9 p.m. $65/person
Tour#1: 11:15 a.m. - 1:15 p.m. (departs hotel lobby at 9:30 a.m.) Tour#2: 12:30 - 2:30 p.m. (departs hotel lobby at 10:30 a.m.) Tour#3: 1:45 - 3:45 p.m. (departs hotel lobby at 11:30 a.m.) $65/person (includes transportation)
Sarah Langley Hidden Treasures Adventure Add a little excitement to your trip with this fast-moving, fun adventure. Competing in teams, you’ll be solving and following clues that may take you to the St. Louis Zoo, History Museum, Art Gallery and other locales. If your team is first to find the treasure chest, it wins!
Haunted History Walking Tour Stroll through the oldest part of St. Louis with world-class storyteller David Riordan. You’ll hear strange, bizarre and spooky stories from the past, including the great St. Louis fire, the exorcism that sparked a famous movie, the cholera epidemic, Bloody Island and much more. There are discounts on food and beverages for tour participants on Morgan Street. Tour will depart hotel at 6:45 p.m. 7 - 9 p.m. $55/person
Transporatation departs hotel at 12:45 p.m. 1 - 4 p.m. Maximum Guests = 32 $47.50/person (includes transportation)
Night at the Ballpark St. Louis Cardinals vs. Colorado Rockies Join your fellow RJO members for a beautiful night at nostalgia-inspired Busch Stadium, the 46,000-seat home of the St. Louis Cardinals. Whether you’re cheering for the Cards or the Rockies, you’re in for a great summer night at the ballpark. Bus departs the hotel at 6:45 p.m. • Game starts at 7:15 p.m. Maximum Guests = 108 $68.50/person (includes transportation)
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SAINT LOUIS TRAVEL GUIDE Car Rentals: Rental car counters are located in the lower level of Terminal 1 between Doors 12 and 17. You may pick up your rental at Terminal 1, Exit Door 17, or Terminal 2, Exit Door 12.
AIRPORT Full name: Lambert-St. Louis International Airport Airport Code: STL Address: 10701 Lambert International Blvd. • St. Louis, MO 63145-0212 Main Telephone Number: 314-426-8000 Driving distance: The airport is located approximately 15 miles/20 minutes from the Renaissance St. Louis Grand Hotel.
TRANSPORTATION FROM AND TO THE AIRPORT Taxi Service from the Airport: Metropolitan Taxicab Commission cabs typically are waiting for fares outside: • Terminal 1, Exit Door 14 • Terminal 2, Exit Door 12 Exact fares depend on your final destination. Each taxi will charge an airport use fee of $3 per pickup. Shuttle Service: GO Airport Shuttle is St. Louis Lambert International Airport’s only authorized, shared-ride shuttle service. Shuttles leave the airport approximately every 15 to 30 minutes between 6 a.m. and 10 p.m. and begin servicing routes to the airport at 4 a.m. Shuttles outside these hours require reservations. Please check for availability. Reservations will guarantee a seat on the van for you and your guests. Note: Shuttles going to the airport require reservations. You may call 877-STL-GOVAN (877-785-4682) 24 hours a day or visit gobestexpress.com.
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You can reserve a vehicle in advance by calling the company of your choice. Alamo Rent-A-Car
800-462-5266
Hertz Rent-A-Car
800-654-3131
Avis Rent-A-Car
800-831-2847
National Car Rental
800-227-7368
Budget Rent-A-Car
800-527-0700
Thrifty Car Rental
800-367-2277
Enterprise Rent-A-Car 800-325-8007 Light Rail Transit: MetroLink is the St. Louis metropolitan region’s light rail system and is operated by Metro as part of a fully integrated regional transportation system. MetroLink has 37 stations and stretches 46 miles. It serves several municipalities in St. Louis County, Missouri, St. Clair and Monroe Counties in Illinois, and the city of St. Louis. MetroLink timetables and information can be found at metrostlouis.org or google.com/transit.
HOTEL PARKING Renaissance St. Louis Grand Hotel offers on-site parking. Valet parking cannot accommodate large SUVs and other oversize vehicles. • S elf-Parking - $2 per hour or $18 per day. RJO guests will be given a discounted overnight self-parking rate of $8 per car, per night. • Valet Parking - $28 per day
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Residence Inn by Marriott
To Airport via Metrolink
1
To Forest Park (approx. 2 mi.)
To Grand Center (appox. 1 mi.)
1
Clark Ave.
J e f fe r s o n St. Louis RV Park
Courtyard by Marriott
2
2
23rd St.
LEGEND 22nd St.
Pear Tree Inn Union Station
Metrolink Stop Downtown Trolley
22nd St.
3
3
Visitor Center 21st St.
21st St. Drury Inn
Upper Limits Indoor Rock Climbing Gym
Gateway Classic Walk of Fame
20th St.
4 n io Un
n io at St
St. Louis Union Station Doubletree
St. Louis Union Station
19th St.
18th St.
Carr Dr.
Co l e
M.L. K ing
D elmar
5
W. 16th St.
16th St.
6
16th St.
Spruce
6
Campbell House Museum
15th St. Gateway Transportation Center
7
Lu c a s
17th St.
St. Char les
Lo c u s t
O l i ve
Post Office
Pi n e
Chestnut
Mark et
Poplar St.
To Lafayette Square
Washington Ave.
18th St.
5
4
r
te
en
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vi Ci
City Museum
15th St. Scottrade Center
Peabody Opera House
15th St. Barnes Care Center
14th St.
7
14th St. Public Library
Soldier’s Memorial
St. Louis City Center
13th St.
City Hall
8
8
13th St. Tucker Blvd. Clark
Spruce
Civil Courts
9
9 Washington Avenue Loft District
11th St. Omni Majestic
10th St.
10 Citygarden
9th St. um di ta hS sc Bu
The Westin
11
8
Pin
Courtyard by Marriott
Magnolia Old Hotel Old Post Post Renaissance Office Office St. Louis Plaza Grand Hotel
7th St.
4th St.
44
14
55
Luther Smith Park
Crowne Plaza Mansion House Suites
3
Robert J. Baer Plaza Missouri Athletic Club
44
15
Gentry’s Landing
Old Cathedral
55
i To A
I-70 t via rpor America’s
La
’s L de
cle
Lumière Place Casino & Hotels
ng
di
13
Best Value Inn
Hampton Inn Gateway Arch
an
Four Seasons Hotel
14
2nd St.
Laclede’s Landing
While the Gateway Arch Grounds and Visitor Center are undergoing improvements, begin your Arch experience at the Old Courthouse. Advance tickets recommended.
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Edward Jones Dome
B r o a d w ay
Memorial Drive Memorial Drive
HoteLumière
1st St.
Gateway Arch
15 N . Wh a
rf
t Riverfronad Trail He
Leonor K. Sullivan Blvd. Levee
64
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Hyatt Regency St. Louis at The Arch
C o nv e n t i o n P l a z a
Hilton Downtown
Drury Inn & Suites
Lu c a s
Washington Ave.
Broadway YMCA
Old Courthouse
Drury Plaza
tio en nv
Co
Kiener Plaza
S p ru ce
Eugene Field House
r te en nC
Embassy Suites The MX
6th St.
Broadway
To Anheuser-Busch Brewery Tours (approx. 1 3/4 mi.)
Lo c u s t
O l i ve
Hilton at the Ballpark
Pi n e
To Soulard (approx. 3/4 mi.)
Chestnut
64
Market
Walnut
Clark
Ce r r e
G rat i o t
Ch o u te a u
Busch Stadium
Co l e
40
11
America’s Center®
8th St.
Ballpark Village
13
& th
8th St.
Nestlé-Purina Headquarters
7th St.
12
e
Citygarden
10
Ramada Plaza
Downtown Urgent Care
16 Gateway Helicopter Tours
M.L. King
Gateway Arch Riverboats
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N
l Bridge
S
e
17
Memoria
Eads Bridg
W
17
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18 Casino Queen RV Park
Casino Queen
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VENDOR SHOWCASE »» ANSON - A DIVISION OF SPEIDEL Sterling Silver Love Knot Cufflinks SKU: 8891505ACL Elegant styling with a classic twist, these sterling silver love knot cufflinks will surely complement any professional or formal attire. Proudly made in the U.S.A. Email: info@speidel.com Phone: 800-441-2200 Fax: 800-928-2423 Website: AnsonJewelry.com
»» DARLING IMPORTS
Wholesale Color Gemstones Your one-stop color source. We carry synthetics, stones for everyday repairs, and certified one-of-a-kind stones. All things color at your fingertips. Email: konrada@darlingimports.com Phone: 800-282-8436 Fax: 770-946-5307 Website: DarlingImports.com
»» DIAMOND EMOTIONS
Engagement Rings and Custom Designs SKUs: ER9378, ER3123, ER9392, ER9255, DB9362, ER3101, ER9238 ER9392 14k Rose Gold Filigree Custom Design Email: sales@diamondemotions.com Phone: 517-574-4209 Fax: 517-913-6288 Website: DiamondEmotions.com
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VENDOR SHOWCASE »» DIZEO
Luxe Collection As seen on the red carpet worn by Beyonce, J. Lo and other celebrities. A fashion-forward and trendy piece to help you cater to all customers. Email: sales@dizeos.com
Phone: 404-529-5777 Fax: 404-529-5799 Website: Dizeos.com
»» DORA INTERNATIONAL
Dora Rings – Daring to Be Different SKUs:196B00G, 418A02 No other piece of jewelry means as much as a ring. That’s why Dora is committed to crafting only the finest rings. We simply don’t make anything else. Phone: 973-244-1344 Fax: 973-244-1345 Website: DoraRings.com
»» FRANK REUBEL DESIGNS Rose Gold and Rubellite
SKUs: MP4103R/RPT, MR4123WR/RPT, MR4101R/RPT We’re in love with rose gold and rubellite! Pictured (from left) are MR4123WR/RPT, MP4103R/RPT, and MR4101R/RPT. MR4123WR/RPT is a runner-up in the Colored Stone Jewelry category of this year’s JCK Jewelers Choice Awards. Make a statement by carrying a winner! Phone: 386-761-6945 Fax: 386-761-5729 Website: FrankReubelDesigns.com
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VENDOR SHOWCASE »» GEMCO INTERNATIONAL Diamonds & Gemstones
Your source for high quality diamonds, colored diamonds and loose gemstones. Phone: 800-827-1909 Fax: 952-456-8716 Website: GemcoDiamond.com
»» IMPERIAL
Windsor Pearl 14K Rose Gold Ring SKU: 919948/RG A stunning, large, natural pink color 13-14mm bead nucleated freshwater Windsor pearl set in 14K rose gold. One diamond is drilled and bezel set into the surface of the pearl. MSR: $1,000. Phone: 800-556-7738 Fax: 401-434-0814 Website: ImperialPearl.com
»» KUO W. M. CO.
Jewelry of Distinction Collection Customers come to expect our updated and elegant designs to provide a fresh look for their jewelry collections. Most of our distinctive styles in diamond and color stones are below $1,000 retail. Email: kuowmco@aol.com Phone: 800-833-4616 Website: KUOWM.com
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VENDOR SHOWCASE »» MERCURY RING – A DIVISION OF INTERJEWEL USA Visions of Color Collection SKU: R1425 Your love will last forever with this interwoven 14k white gold ring hand-set with .30tw diamonds. Makes a great marriage band or right hand ring. Available in all colors/metals. Suggested retail $1,499. Phone: 800-223-0930 Fax: 201-569-1538 Website: MercuryRing.com
»» MY FIRST SPEIDEL – A DIVISION OF SPEIDEL
Sterling Silver Bracelet with Cross and Heart Charms SKU: 77009811 Delicate cross and heart charms dangle from a slender cable-chain bracelet cast in sterling silver. The perfect gift for her First Holy Communion. Email: info@speidel.com Phone: 800-441-2200 Fax: 800-928-2423 Website: Speidel.com
»» NORTH AMERICAN JEWELERS Fancy Shape Halo Collection
Available in nine different center shapes, our newest Halo Collection will beautifully fit any desire. These sets have ¼ ct centers and are 5/8 ct total weight. All shapes are $1,999 suggested retail. Email: jaffray@najewelers.com Phone: 800-845-8423 Fax: 312-425-9900 Website: NAJewelers.com
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VENDOR SHOWCASE »» SIMON GOLUB
Colore-Oro Amethyst and Diamond 14k Rose Gold Ring SKU: CGR001P-DAM Colore-Oro ring with a cushion-shape amethyst center stone surrounded by diamond accents set in 14k rose gold. All Colore-Oro designs are customizable by gemstone and metal. Phone: 800-426-7125 Fax: 206-241-1696 Website: SimonGolub.com
»» SVD COLLECTIONS
Blue Sapphire and Diamond Engagement Ring SKU: E3922/PR360-C-Sapphire This stunning 14k prong-set engagement ring features two beautiful sapphires surrounding white center diamonds. Email: frank.svdcollections@gmail.com Phone: 602-738-7311, 212-869-1366 Fax: 212-354-7690
»» UNITED PRECIOUS METAL REFINING, INC. Refining
United is a leading supplier of master alloys, de-oxidized sterling silver, solder and wire products. United also is a full-service refiner processing scrap gold, silver, platinum and palladium with uncompromised service and attention to detail. Email: sales@unitedpmr.com Phone: 800-999-FINE Fax: 716-683-5433 Website: UnitedPMR.com
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FAX FORM TO 641-792-9251
REGISTRATION DEADLINE: JULY 6
MEMBER REGISTRATION FORM Please print name of show attendee(s) below for buying floor badges. Check box if person(s) will be attending seminars. _______________________________________________ Email: ������������������������������������������������
Member since: _________________
_______________________________________________ Email: ������������������������������������������������ _______________________________________________ Email: ������������������������������������������������ _______________________________________________ Email: ������������������������������������������������ _______________________________________________ Email: ������������������������������������������������
FRIDAY, JULY 31
# Attending
11:15 a.m. - 3:45 p.m. St. Louis Beermaster Tours Indicate your 1st, 2nd and 3rd choices of tour times. __ x $65 Tour #1 (11:15 a.m. - 1:15 p.m.) __ ________ __ x $65 Tour #2 (12:30 - 2:30 p.m.) __ ________ __ x $65 Tour #3 (1:45 - 3:45 p.m.) __ ________ Subtotal $ _______ 1 p.m. Golf Tournament To register for the golf tournament, complete and return the enclosed form.
SATURDAY, AUGUST 1
SUNDAY, AUGUST 2
# Attending 7:15 p.m. St. Louis Cardinals Baseball Game __ x $68.50 ________ Subtotal $ _______ 7 - 9 p.m. Gems One Marketing and Branding Meeting ________ 7 - 10 p.m. Grot Imaging Users’ Group/Seminar 7 - 10 p.m. Abbott Users’ Meeting ________
# Attending 10:30 - 11:20 a.m. Security and Loss Prevention ________ Upcoming Styles and Fashion Trends ________ Running a Successful Gemstone Roundtable Event in Your Store ________ Dos and Don’ts for Hiring and Keeping Millennials ________ 11:30 a.m. - 12:20 p.m. Effectively Leading Your Store to Cohesive Teamwork and Greater Profits ________ Local FREE Online Marketing Opportunities ________ “I Thank You”: Using Gratitude in Your Business ________ Off the Streets Buying and Re-cutting for Better Profits ________
12:30 - 2 p.m. Membership Meeting and Luncheon __ x $35 (for each meal beyond 4)*
q Vegetarian meal preferred q Kosher meal preferred q Gluten-free meal preferred 1:15 - 2 p.m. Keynote Address: John Foppe 6 - 7 p.m. Next Generation Reception 6 - 8 p.m. Welcome Reception 6:30 - 7:45 p.m. Overseas Buying Trips Reception
________ ________ ________ ________ # Attending
6:30 - 10 p.m. Sunday Evening Gala ________ __ x $65 (for each person beyond 4)* Subtotal $ ________ q Vegetarian meal preferred ________ q Kosher meal preferred ________ q Gluten-free meal preferred ________
________
*Please note: If you register for dinner and do not attend, you will be charged $65 per dinner ordered for you.
# Attending
8 - 9:30 a.m. St. Louis Experience Discussions and Breakfast ________ 2 - 3 p.m. Farewell Event ________
Subtotal $ _______ ________ ________ ________
# Attending 8 - 8:30 a.m. Member/Vendor Roundtables
# Attending
Vegetarian and gluten-free options will be available on the breakfast and dinner buffets.
MONDAY, AUGUST 3
Departure date:________________
# Attending
# Attending
8:30 - 9:30 a.m. (breakfast will cease at 8:30 a.m.) Member/Vendor Breakfast ________ __ x $35 (for each meal beyond 4)* Subtotal $ ________ q Vegetarian meal preferred ________ q Kosher meal preferred ________ q Gluten-free meal preferred ________
Anticipated arrival date:_________
1 - 4 p.m. Sarah Langley Hidden Treasure Adventure __ x $47.50 Subtotal $ _______ 1 - 5 p.m. Kate Peterson Half-Day Session __ x $79 (first attendee) __ x $49 (additional attendees) Subtotal $_______ 5:15 - 6:30 p.m. “Learning from the Best Sessions” Session A: Ensuring Staff Accountability and Performance Management ________ Session B: Making Social Media Work for Your Store ________
# Attending
7:30 - 9 a.m. Seminar Continental Breakfast ________ 8:30 - 9:20 a.m. Keeping Sexual Harassment out of Your Workplace ________ Integrating QuickBooks and The Edge Software ________ 8:30 - 10:20 a.m. Increasing Sales and Profits Through Sales Meetings ________ Is E-Commerce Right for My Website? ________ 9:30 - 10:20 a.m. Spend Less on Traditional Advertising, Get Greater Results — Is It Possible? ________ What We Can Learn from Other Industries ________
This is my first RJO show.
# Attending 6 - 9:30 p.m. Jazz & Blues Tour __ x $65
Please don‘t forget to make your hotel reservation at RJOMembers.com.
________ Subtotal $ _______
# Attending
7 - 9 p.m. Haunted History Tour __ x $55
________ Subtotal $ _______
Total (if applicable) $ ____________
Fax form to 641-792-9251, mail to RJO, P.O. Box 1045, Newton, IA 50208, or register online at RJOMembers.com. If payment is necessary for seminars or activities, call RJO at 800-247-1774 with your credit card information, or mail payment with your registration. Paid excursions cannot be canceled after July 6, 2015. No refunds or cancellations after July 24, 2015. 19
REGISTRATION DEADLINE:
JULY 6, 2015
Member Registration