RJO Summer Buying Show Registration Packet by RJO inc

together

J u ly 1 7 - 1 9 , 2 0 2 1

c i n c i n n at i , o h i o

summer buying show

COME

2021

r e g i s t r at i o n d e a d l i n e : J u n e 1 8 , 2 0 2 1

We can’t imagine a more perfect place to kick off our come back and COME TOGETHER!

in-person for the best buying show in the business: RJO Come Together.

Once hit hard by the decline in American manufacturing, Cincinnati is officially back on the must-see map, with tech startups and even filmmakers fighting for downtown real estate. Now, the Queen City is listed by Travel + Leisure as one of The 50 Best Places to Travel in 2021.

Things will be a little different compared to our other shows, with precautionary protocols in place to keep everyone safe, but there still will be plenty of opportunities to find some deals, learn from industry leaders, and network all weekend long.

RJO is looking to complete our own comeback story, leave 2020 behind for good, and gather

SHOW AND EVENT SCHEDULE FRIDAY, JULY 16

SUNDAY, JULY 18

Early Member and Vendor Registration, 3:00 - 6:00 p.m.

Show Registration Desk Open, 8:00 a.m.

SATURDAY, JULY 17 Seminar Continental Breakfast, 7:30 - 9:00 a.m. Member Show Registration, 7:30 a.m. - 7:00 p.m. Educational Seminars, 8:00 a.m. - 12:30 p.m. Membership Luncheon and Keynote, 12:30 - 2:00 p.m.

Breakfast & Awards Presentation, 7:30 - 9:30 a.m. Buzz Session: Facilitated by Kate Peterson, 8:30 - 9:30 a.m.

EARLY “EARLY” MEMBER & VENDOR REGISTRATION Early registration allows members time to pick up their badges. Early member and vendor registration has changed to an earlier time to accommodate our evergrowing membership. PLEASE NOTE: There will not be a Kick-Off Reception following registration.

Happy Hour, 4:30 - 6:00 p.m.

Reminder: Per the RJO Safety Success Plan, EACH attendee will need to complete the RJO Conference Waiver on Friday during early registration to receive their badge.

MONDAY, JULY 19

3:00 - 6:00 p.m. Hyatt, Ballroom Foyer

Buying Floor Opens, 9:30 a.m. Press Release Photo Session, 1:00 - 3:00 p.m.

Buying Floor Grand Opening, 2:00 - 7:00 p.m. Sharing the Best of Your Cincinnati Buying Floor Welcome Reception, Experience & Continental Breakfast, 5:30 - 7:00 p.m. 8:00 - 9:30 a.m. Show Registration Desk Opens, 8:30 a.m. Buying Floor Opens, 9:30 a.m. Farewell Reception, 2:00 - 3:00 p.m. 2

FRIDAY

Buying Floor Closes, 3:00 p.m.

Registration Deadline: Friday, June 18, 2021 HOST HOTELS HYATT REGENCY CINCINNATI

BUYING ROOM LOCATION

151 W. 5th St. • Cincinnati, OH 45202

Duke Energy Convention Center, Exhibit Hall B-C 525 Elm St. • Cincinnati OH, 45202

Book your room by either going online or calling. Online: A dedicated booking website has been created for our event so guests will be able to make, modify and cancel your hotel reservations online, as well as take advantage of any room upgrades, amenities or other services offered by the hotel. https://bit.ly/2Rehugu Telephone: Call the hotel’s reservation line at 513-579-1234 and tell them you will be attending the Retail Jewelers Organization Buying Show.

HILTON CINCINNATI NETHERLAND PLAZA 35 W. 5th St. • Cincinnati, OH 45202 Book your room by either going online or calling. Online: A dedicated booking website has been created for our event so guests will be able to make, modify and cancel your hotel reservations online, as well as take advantage of any room upgrades, amenities or other services offered by the hotel. https://bit.ly/320kZch Telephone: Call the hotel’s reservation line at 513-421-9100 and tell them you will be attending the Retail Jewelers Organization Buying Show.

SATURDAY

SUNDAY

EDUCATIONAL SEMINARS Please review the seminar pages (Pages 8 & 9) for descriptions of this show’s educational offerings.

MEMBER/VENDOR JOINT BREAKFAST & VENDOR OF THE YEAR AWARDS The joint breakfast has proven successful in joining our retailers and manufacturers for some quality discussions. We also will be awarding our 2021 Vendor of the Year awards. Come see if your favorite vendors are taking home the top prize!

8:00 a.m. - 12:30 p.m. Hyatt, Regency Ballroom GENERAL MEMBERSHIP MEETING & KEYNOTE 12:30 - 2:00 p.m. Hyatt Regency Ballroom

7:30 - 8:30 a.m. (awards announced at 8:00 a.m.); Hyatt, Regency Ballroom BUZZ SESSION: PROMOTIONS THAT WORK Facilitated by Kate Peterson, Performance Concepts Promotions, parties, trunk shows, personal appearances…special events have been a mainstay and a critical business driver for many

COMPLIMENTARY ACCOMODATIONS Jewelers: RJO will cover up to three nights stay at the base rate, $179++. Qualifying nights may only include Friday, Saturday, Sunday or Monday night stays. Rate is only applicable on stays longer than three nights and/or shoulder dates not included in the incentive. RJO does not cover suite upgrades or additional persons.

ONLINE SHOW REGISTRATION The fastest and easiest way to register for RJO’s Come Together Buying Show, and all its seminars and activities, is online. Visit RJOMembers.com and log in with your RJO username and password. Contact RJO at 800-247-1774 if you need a username and password.

NEW SAFETY MEASURES FOR ALL ATTENDEES To ensure the safety of all our members and vendors, RJO has developed the RJO Safety Success Plan (see Pages 6 & 7). Along with a photo ID and business card at registration check-in, members will need to complete a daily waiver and temperature screening to receive an approved access wristband.

retailers for many years. But what’s the plan now – now that there’s a lot more to consider? So many questions… How have you gotten back into the ‘experience’ game? What are you doing differently these days? With so many retailers competing for your customers’ attention, what do you have that’s new and exciting enough to bring them out for the celebration – and how do you let them know about it? What are the ‘big voice’ marketing channels that are working for you today? Bring your best ideas while you take this opportunity to hear about winners, losers, and great ideas from your RJO peers. 8:30 - 9:30 a.m. Hyatt, Regency Ballroom PRESS RELEASE PHOTO SESSION Sign up Saturday afternoon or Sunday morning at the registration desk to secure your time.

MONDAY SHARING THE BEST OF YOUR CINCINNATTI EXPERIENCE & CONTINENTAL BREAKFAST Grab a quick bite at this continental breakfast to get energized for the last day of buying. Review your notes, prepare for those last minute buys and get ready to hit the show floor. 8:00 - 9:30 a.m. Hyatt, Regency Ballroom FAREWELL RECEPTION Make sure you are on the showroom floor Monday afternoon for RJO’s Farewell Reception. Feel free to browse the exhibits and make any last-minute buys as we celebrate the closing of this summer’s show. 2:00 - 3:00 p.m. Convention Center, Exhibit Hall B-C

1:00 - 3:00 p.m. Convention Center, Exhibit Hall B-C 3

SUNDAY LUNCH COUPONS

PURCHASE VOUCHERS

Eat in, shop and save more with Sunday lunch coupons! Each store will be provided with one $10 coupon good for Sunday at the concession stand on the showroom floor. The coupons are provided courtesy of RJO vendors.

Keep more money on every purchase at the Summer Buying Show by using RJO purchase vouchers during the show. Your specific voucher percentage – up to an additional 2.5 percent off each purchase – will be based on your store’s 2020 RJO purchase total. You can get this amount at the show registration desk or call RJO prior to the show.

BUYING FLOOR HOURS

Saturday, July 17 → 2:00 - 7:00 p.m. Sunday, July 18 → 9:30 a.m. - 6:00 p.m. Monday, July 19 → 9:30 a.m. - 3:00 p.m.

2020 TOTAL PURCHASES $100,000 - $149,999.99 $150,000 - $199,999.99 $200,000 - $499,999.99 $500,000 or greater

ADDITIONAL SHOW DISCOUNT

→ → → →

1% on all show purchases 1.5% on all show purchases 2% on all show purchases 2.5% on all show purchases

Vouchers must be filled out by you and submitted to RJO before the buying show ends. Show voucher terms are six months.

Getting To The Show RECOMMENDED AIRPORT CINCINNATI/NORTHERN KENTUCKY INTERNATIONAL AIRPORT CODE: CVG 3087 Terminal Drive, Hebron, KY 41048 14 min. drive (12.4 miles) to Hyatt 14 min. drive (12.7 miles) to Hilton Note: Our host hotels do not provide shuttle service.

TAXICAB SERVICE FROM AIRPORT Proceed to Baggage Claim Door 5 • Call 859-767-3260 for rates and more information • Service is available 24 hours a day • Handicap accessible vehicles can be reserved in advance

LYFT/UBER You can download the Lyft or Uber app in the app store for transportation to and from the airport. Lyft Estimate: Personal Ride $30 - $35 from CVG Uber Estimate: UberX $29 - $34 from CVG 4

CANCELLATIONS AND REFUNDS If you are unable to attend the show after you already have registered, you must notify RJO by July 1 to avoid event charges. Please notify RJO at least five business days prior to the event if you will be unable to attend certain events you have registered for but still plan to attend the show.

Keynote Presentation BEATING BURNOUT Kyle Bullock, Bullock Jewelry In Beating Burnout, you will discover the underlying causes of burnout and take the first steps to defeating them. If the past, crazy year has left you feeling frustrated, unmotivated, or unenthusiastic about work this is for you. We will find out how to scale back an overwhelming work schedule, uncover the root causes of burnout, and discover ways to ignite our passion for what we do and share that passion with our teams. Come back from a difficult year stronger and more enthusiastic about your business than ever before! Kyle is a fourth-generation jewelry store owner as well as a writer, podcast producer, and voice-over artist. His personal mission is to help people create cherished memories and build relationships – whether that is creating and selling jewelry, or writing and creating workshops and stories for people to engage with. He lives in Roswell, New Mexico with his wife and two wonderful kids. 1:00 - 1:45 p.m.

DRIVING DIRECTIONS FROM CVG TO HYATT Get on I-275 E from KY-236 W for 2 min (1.4 mi). Head northwest on KY-236 W (0.5 mi). Turn right onto the KY-212 ramp to I-275/KY-20 (0.2 mi). Continue onto KY-212 E (0.3 mi). Use the right lane to merge onto I-275 E via the ramp to I-71/I- 75/ Cincinnati/Lexington/Louisville (0.4 mi). Continue I-275 E. Take I-75 N to W 5th St in Cincinnati. Take exit 1C from I-75 N for 11 min (11.0 mi). Merge onto I-275 E (2.9 mi). Take exit 84 to merge onto I-71 N/I-75 N toward Cincinnati Entering Ohio (7.7 mi). Use the 2nd from the right lane to keep left at the fork, continue I-75 N and follow signs for Dayton/US-50 W/River Rd/ Fifth St (0.2 mi). Take exit 1C toward Fifth St (0.3 mi). Continue onto W 5th St. Destination will be on the right.

DRIVING DIRECTIONS FROM CVG TO HILTON Get on I-275 E from KY-236 W for 2 min (1.4 mi) Head northwest on KY-236 W (0.5 mi). Turn right onto the KY-212 ramp to I-275/KY-20 (0.2 mi). Continue onto KY-212 E (0.3 mi). Use the right lane to merge onto I-275 E via the ramp to I-71/I-75/ Cincinnati/Lexington/Louisville (0.4 mi). Continue I-275 E. Take I-75 N to W 5th St in Cincinnati. Take exit 1C from I-75 N for11 min (11.0 mi) Merge onto I-275 E (2.9 mi). Take exit 84 to merge onto I-71 N/I-75 N toward Cincinnati. Entering Ohio (7.7 mi). Use the 2nd from the right lane to keep left at the fork, continue I-75 N and follow signs for Dayton/US-50 W/River Rd/Fifth St (0.2 mi). Take exit 1C toward Fifth St (0.3 mi). Follow W 5th St to Race St for 1 min (0.3 mi). Continue onto W 5th St (0.3 mi). Use the 2nd from the right lane to turn right onto Race St. Destination will be on the left.

HOTEL PARKING Valet Parking: Hyatt Regency Cincinnati offers valet parking with in and out privileges. Clearance is 6'8". For further information, please contact the hotel at 513-579-1234. Self-Parking: Hilton Cincinnati does not offer valet parking but does have self-parking available for $21/day. 5

COME together Safely!

We are incredibly excited to welcome back our members to exclusive RJO Buying Shows. It has been far too long since we have Come Together and we can’t wait to see everyone in Cincinnati. As we plan for the upcoming show, the safety of all our attendees is at the forefront of our planning process. The show will look a little different than previous shows. RJO has developed the RJO Safety Success Plan, which includes overall safety measures as well as daily show safety steps. Currently, we are unable to host large evening networking events as we work through capacity restrictions and current event guidelines. However, we look to provide a wonderful experience complete with top-notch, in-person education and a buying room filled with your favorite vendors. We truly appreciate our members’ understanding as we plan an event during this fluid time. It is imperative for all attendees to review and follow the RJO Safety Success Plan. Please be sure to watch your inbox for any changes to the RJO Summer Buying Show, Come Together!

Badges and health screening wristbands will be required to enter any RJO event including seminars, the buying floor and meal functions. To receive your badges, you must sign the conference waiver. Also, you must pass the daily text waiver and temperature screening to receive your pre-screen wristband. A different colored wristband will be needed for entry each day. Due to capacity restrictions, RJO will only offer one-track of seminars to be held in a large, open ballroom with social distancing requirements followed. Please note, there is limited seating in the educational seminars and luncheon. Be sure you have registered for these events.

RJO Safety Success Plan

SAFETY PROTOCOLS

DAILY SHOW SAFETY TIPS

New this show, ALL attendees will be required to follow the RJO Safety Success Plan. We want to welcome our attendees back in a safe environment, so new protocols will be in place.

1. Text "Hi" to 833-311-1275 or scan the QR code.

• RJO conference waiver completion An RJO conference waiver is required to enter the show floor, attend RJO events at the hotel, and to receive your badge. EACH attendee must complete the form and have it ready to turn in when you visit the on-site registration desk. A copy of the waiver may be found online or in your registration materials. This only needs to be done once upon your initial arrival at the show registration desk. • Daily electronic waiver completion* • Daily temperature screenings* • Daily approved access wristbands* • Mandatory mask wearing • Remain socially distanced *See the Daily Show Safety Tips

In addition, the event space will have: • Plexiglass barriers at registration • Higher drape between booths • Extra wide aisles and/or one-way traffic in exhibit hall • Additional hand sanitizing stations • PPE kits for all attendees • Capacity restrictions • Event reduction and limited touch points to increase safety

The text waiver will not be active until the show dates. This will need to be completed each day before entering an RJO event. RJO respects your privacy and none of the information provided for waivers will be used for any solicitation purposes and will be secure. It is only captured for the safety and wellbeing of the show and its attendees. 2. A text message will arrive to your phone or device with a link to the COVID-19 electronic waiver. Click on the link, answer all the questions, and hit submit. 3. U pon completion of the electronic waiver, you will immediately receive a GREEN or RED check mark on your device. a. Green Check Mark: – You will be prompted to proceed to the temperature check station. b. Red Check Mark: – You will be prompted to STOP and stay in your hotel room. You will not be granted entrance to any RJO events that day. 4. Pass through the temperature check station. You will show your green check to the medical staff at the temperature check station(s). They will scan your temperature. If acceptable, you will be given an approved pre-screen wristband, allowing access to the RJO events. If you already have picked up your badge, you can proceed to the RJO show buying floor or event.

• Preparation and service of food and beverage

INITIAL BADGE PICK-UP

RJO does NOT support or condone private gatherings of any kind on or off the Hyatt, Hilton or Duke Energy Center properties.

Following receipt of your wristband you will proceed to the RJO show registration desk. • Staff will confirm all waivers have been completed. • You will receive your badge, PPE kit and all other registration materials. • Y ou will be reminded you must wear a mask to enter any RJO event and it must remain on at all times (unless eating or drinking).

Saturday Educational Seminars 8:00 - 8:30 a.m.

HOW VINTAGE AND ESTATE JEWELRY CAN ENHANCE YOUR BUSINESS Rebekah Anderson, Earth Pebbles Estate Jewelry Vintage and estate jewelry are one of the industry’s hottest trends, but is it right for your market? In this seminar we will unpack how this product category can bring higher profit margins to your store, uncover the reasons why vintage jewelry is reaching several generations of self-purchasing women and discover interesting ways to incorporate these pieces into your showcases. 8:40 - 9:20 a.m.

PASSING THE TORCH: LESSONS LEARNED BY REAL TEAMS A panel discussion facilitated by Kate Peterson, Performance Concepts It seems that when it comes to advice on major decisions impacting your business, everyone has a point of view (well-meaning vendors, family members, employees, friends), but a lot of times, even good advice from someone who hasn't been where you are leads to confusion and even more anxiety. This is especially true when it comes to matters of succession planning. Whether you're on or near the 'stepping back' side or the 'stepping up' side of your business transition, this session is a great opportunity to spend time with a panel of 'been-there-done-that' RJO colleagues ready to discuss their own experiences and to answer your questions.

10:20 - 11:00 a.m.

NEIGHBORS HELPING NEIGHBORS: HOW SOCIAL MEDIA CROSS-PROMOTIONS CAN INCREASE YOUR SALES AND LOCAL LIKABILITY Tiffany Gonzalez, Keep Me Connected Coming together as a community is more important than ever! Join me to find out how to plan cross-promotions with other local businesses that can successfully increase your sales. Maybe you've tried cross promotions unsuccessfully before or you're ready to do more this year and are looking for guidance. Either way, this jam-packed session will provide tangible action steps and a plan for a win-win-win promotion! 11:10 - 11:40 a.m.

MAKING THE MOST OF YOUR VENDOR PARTNERSHIPS A panel discussion with your RJO Merchandise Review Committee facilitated by Sabrina Smead, RJO Outreach Coordinator Have you ever wondered what goes into selecting RJO vendor partners? Join the Merchandise Review Committee for a panel discussion to meet the members of this committee and learn more about how they evaluate prospective vendors and negotiate agreements to be sure RJO retailers are getting the best discounts in the industry. This seminar will cover the prospective vendor process, how RJO retailers can get involved in the selection, and ways you can ensure you are making the most out of your vendor partnerships. Please email specific questions to sabrina@rjomembers.com.

9:30 - 10:10 a.m.

THE NEW LUXURY RETAIL PLAYBOOK – CHAPTER ONE: MANAGEMENT AND LEADERSHIP IN A WORLD OF DISRUPTION Kate Peterson, Performance Concepts FACT: There is no going back to the pre-2020 workplace – especially in retail. The pandemic is not the only disruption we have experienced in the past 18 months. We also have lived through a time of political divisiveness, social unrest and ongoing digital disruption, to name just a few. Success focused businesses and individuals have had to discover new ways of working. Many have reported successfully implementing years’ worth of digital transformation plans over the course of a few months. Others managed to move at warp speed to put new roles, rules and strategies into place just to survive; while still others are nearing their last gasp, waiting patiently for a return to the way things used to be. Experts agree the subsiding of the pandemic certainly will not mean an end to disruption. Now is the time to ask yourself how you can build on your recent innovations to further transform your team and your business, rather than planning a return to ways of working that were becoming outdated and obsolete even before March 2020. This presentation will offer strategies to implement through five critical team growth phases: Reflect, Recommit, Re-engage, Rethink and Reboot. Carefully examining your business through each of these phases as you move forward will help you develop a team and a plan that is resilient in the face of all types of disruption and that maintains your brand differentiation and strength through whatever comes next. 8

11:50 AM - 12:30 p.m.

MEET YOUR NEWEST RJO VENDORS Presented by your new RJO vendors In the last two years, the RJO Merchandise Review Committee has selected several new companies to join RJO as vendor partners. Join this session to meet and greet your newest RJO vendors and learn why you should stop by and visit their booths inside the New Vendor Pavilion. 12:30 - 1:00 p.m.

GENERAL MEMBERSHIP MEETING Sarah Streb, CEO Join RJO CEO, Sarah Streb, to review the past year, discuss the current state of the organization, hear about new initiatives and see why the future continues to look bright for RJO!

Seminar Schedule 8:00 - 8:30 a.m.

How Vintage and Estate Jewelry Can Enhance Your Business Rebekah Anderson, Earth Pebbles Estate Jewelry

Break 8:40 - 9:20 a.m.

Passing the Torch: Lessons Learned by Real Teams A panel discussion facilitated by Kate Peterson, Performance Concepts

Break 9:30 - 10:10 a.m.

The New Luxury Retail Playbook – Chapter One: Management and Leadership in a World of Disruption Kate Peterson, Performance Concepts

Break 10:20 - 11:00 a.m.

Neighbors Helping Neighbors: How Social Media CrossPromotions Can Increase Your Sales and Local Likability Tiffany Gonzalez, Keep Me Connected

Break 11:10 - 11:40 a.m.

Making the Most of Your Vendor Partnerships A panel discussion with your RJO Merchandise Review Committee facilitated by Sabrina Smead, RJO Outreach Coordinator

Break 11:50 a.m. - 12:30 p.m.

Meet Your Newest RJO Vendors Presented by your new RJO vendors

12:30 - 1:00 p.m.

General Membership Meeting Sarah Streb, CEO

RJO Foundation Fundraiser

Diamond Jewelry, RJO Apparel and Show Shirts!

DIAMOND DESIGN JEWELRY

RJO APPAREL & SHOW SHIRTS

Back by popular demand are the diamond design jewelry pieces! We will have limited quantities of petite necklaces, necklaces, earrings, and petite tie tacks available for purchase at the show registration desk while supplies last! Necklaces available in white, rose and gold. Earrings and tie tacks available in white. All proceeds benefit the RJO Foundation.

In addition to the bling, we are bringing back RJO apparel! Apparel includes dress polos, golf polos, quarter-zips, full-zip jackets, vests, masks, hats and more. Show off your RJO pride at the gym, golf course, or in the store with these great options!

Tie Tacks: $30 for one or $75 for three Necklaces: $40 for one or $100 for three Petite Necklaces: $30 for one or $75 for three Earrings: $25 for one set or $60 for three

The apparel campaign will open Monday, April 26, 2021, and will remain open until Friday, May 14, 2021. All orders need to be placed by the deadline if you wish to have them before the show. The printing company won’t start to fill orders until after this date. To view/order your show shirt or apparel visit, https://newtonapparel.printavo.com/merch/rjo. The RJO Foundation supports the advancement of the jewelry industry by providing scholarships and grants to individuals or programs. 9

Downtown Cincinnati

W 7th St Race St.

Elm St.

W 6th St

W 5th St Plum St.

Hyatt Regency Cincinnati

W 4th St

E 3th St

Hilton Cincinnati Netherland Plaza

FAX FORM TO 641-792-9251

REGISTRATION DEADLINE: JUNE 18, 2021

MEMBER REGISTRATION FORM Please write name of show attendee(s) below for buying floor badges. Also include individual email addresses for each attendee for access to the RJO Event App.

_________________________________________________________________________

��

_________________________________________________________________________

��

_________________________________________________________________________

��

_________________________________________________________________________

��

_________________________________________________________________________

��

_________________________________________________________________________

��

_________________________________________________________________________

��

_________________________________________________________________________

��

SATURDAY, JULY 17

# ATTENDING

7:30 - 9:00 a.m.

# ATTENDING 12:30 - 2:00 p.m.

Seminar Continental Breakfast

________

# ATTENDING 5:30 - 7:00 p.m.

Membership Luncheon and Keynote

________

Buying Floor Welcome Reception

________

Vegetarian meal preferred

8:00 a.m. - 12:30 p.m. Educational Seminars

________

Kosher meal preferred Gluten-free meal preferred ____ x $35 (for each meal beyond 4) Subtotal $________

SUNDAY, JULY 18

# ATTENDING

7:30 - 9:30 a.m.

# ATTENDING 8:30 - 9:30 a.m.

Breakfast & Awards Presentation

________

Member and Vendor Joint Breakfast

________

# ATTENDING 4:30 - 6:00 p.m.

Buzz Session: Facilitated by Kate Peterson

________

Happy Hour

________

Kosher meal preferred ____ x $35 (for each meal beyond 4) Subtotal $________ Vegetarian and gluten-free options will be available.

MONDAY, JULY 19

# ATTENDING

8:00 - 9:30 a.m. Sharing the Best of Your Cincinnati Experience & Continental Breakfast

# ATTENDING

2:00 - 3:00 p.m. Farewell Reception

________

________ Total (if applicable) $ _______________

Please don’t forget to make your hotel reservation at RJOMembers.com

Fax form to 641-792-9251, mail to RJO, P.O. Box 1045, Newton, IA 50208, or register online at RJOMembers.com. If payment is necessary for activities, call RJO at 800-247-1774 to request your credit card payment authorization form. 11

J u ly 1 7 - 1 9 , 2 0 2 1

c i n c i n n at i , o h i o

r e g i s t r at i o n d e a d l i n e : J u n e 1 8 , 2 0 2 1