March 2020 Chamber Voice | Business Plan Edition

March 2020 | Vol 15 Issue 3

“The Keeper of the Community Vision.”

What’s In This Issue?

3 ���������A Message from the President/CEO 4 ����������3-Year Strategic Plan 5 ���������2020 Strategic Goals 6 ���������Vision 100 8 ��������� Economic Development Goals 9 ��������� Downtown Development Goals 10 ����� DTR Inc. Goals 11 ��������Government Affairs Goals 12 ������Community Development Goals 13 ������Member Services Goals 14 ������Visit Rogers Goals 15 �����Accounting & Finance Goals 16 �����Customer Service Goals 17 ������Marketing Communications Goals 18 �����New Members | December 2019 & January 2020 19 �����Membership Renewals | December 2019 & January 2020 22 ����Ribbon Cuttings | December 2019 & January 2020 23 ���Chamber Networking & Educational Events

CHAM BER S TAF F Raymond Burns, CCE

Karen Wagaman

President/CEO rburns@rogerslowell.com

Vice President of Downtown Development karen@rogerslowell.com

J.R. Shaw, IOM

Executive Director/Executive Vice President | Visit Rogers jr@rogerslowell.com

Katie Burns

Ross Phillips

Vice President of Community Development ross@rogerslowell.com

Shey Bland

Vice President of Operations katie@rogerslowell.com

Executive Director | Downtown Rogers, Inc. shey@rogerslowell.com

Shelle Summers, IOM

Nick Smith

Senior Vice President of Membership Services ssummers@rogerslowell.com

Creative Services Director nick@rogerslowell.com

Steve Cox

Luke Wiggins

Meetings & Conventions Sales Manager | Visit Rogers luke@rogerslowell.com

Ronnie Webb, Jr.

Destination Sales Manager | Visit Rogers ronnie@rogerslowell.com

Justin Freeman

Marketing Communications Specialist justin@rogerslowell.com

Jeff O’Neill

Senior Vice President of Economic Development steve@rogerslowell.com

Director of Special Events jeff@rogerslowell.com

Brad Phillips

Loretta Gomez

Senior Vice President of Marketing Communications brad@rogerslowell.com

Jon Moran

Kelly Parker

Marketing Communications Manager | Visit Rogers kelly@rogerslowell.com

Luz Palmerin

Finance Manager loretta@rogerslowell.com

Sales & Marketing Coordinator | Visit Rogers luz@rogerslowell.com

Sheree Barnes

Ashley Matsumura

Senior Vice President of Government Affairs jon@rogerslowell.com

Operations Manager | Downtown Rogers, Inc. sheree@rogerslowell.com

Vickie Grotts

Jacque Eakins

Vice President of Accounting & Finance vickie@rogerslowell.com

Account Executive jacque@rogerslowell.com

Geovanny Sarmiento

Marni Rogers, IOM

Vice President of Community Engagement & Inclusion geovanny@rogerslowell.com

Lance Lloyd

Community Relations Manager lance@rogerslowell.com

Customer Relations Manager ashley@rogerslowell.com

Member Relations Manager marni@rogerslowell.com

BO ARD O F D IRE C TO R S EXECUTIVE COMMITTEE

Chairman of the Board | Angie Tucker-Ridley, Tucker’s Furniture & Appliances Chairman-Elect | Jeff Milford, AEP/SWEPCO Treasurer | Erin Kiefer, Assembled Products Past Chairman | Greg Fogle, Nabholz Construction President/CEO | Raymond Burns RIDC President | Jerry Vest, Regions Bank

2020 DIRECTORS

Leah Acoach Danny Beck, Arkansas Blue Cross Blue Shield Joe Donaldson, Sam’s Furniture Brad Hicks, J.B. Hunt Transport Inc. Mike Power, First Security Bank David Vaden, Ernst & Young LLP

2021 DIRECTORS

Tom Allen, Cushman & Wakefield | Sage Partners Ron Branscum, Arvest Bank David Kimball, Benchmark Group Jerra Nalley, Runway Tanya Smith, Turpentine Creek Wildlife Refuge Melissa Turpin, Honeycomb Kitchen Shop

2022 DIRECTORS

Kristen Boozman, Portfolio Sotheby’s International Realty Dean Fisher, Glad Manufacturing, Inc. Angela Grayson, Precipice IP Denten Park, Northwest Health Curt Stamp, Cox Business Knight Weis, Signature Bank of Arkansas

EX-OFFICIO DIRECTORS

Rogers-Lowell Area Chamber of Commerce 317 West Walnut Street | Rogers, Arkansas 72756 P: (479) 636-1240 F: (479) 636-5485

Paid for through Periodical “Chamber Voice” (USPS 492950) is published monthly in January, February, March, May, June, July, August, September, October, November and December; (semi-monthly in April) by the RogersLowell Area Chamber of Commerce, Inc., 317 West Walnut, Rogers, AR 72756.

Periodical postage paid at Rogers, AR. Postmaster send address changes to | Rogers-Lowell Area Chamber of Commerce Newsletter 317 West Walnut, Rogers, AR 72756.

2

C h a m b e r Vo i ce | M A R C H 2 02 0

Daizy Andrade, University of Arkansas Dr. Marlin Berry, Rogers Public Schools Jerry Carmichael, 3C Retail Solutions Ever Cuellar, First Security Bank Larry Cooper, Embassy Suites NW Arkansas Russ Daniel, McLarty Daniel Group Mike Dodge, Carroll Electric Coop. Corp.

Sandy Edwards, Crystal Bridges Museum David Faulkner, Pinnacle Hills Promenade Cathy Foraker, AT&T David Foster, APAC-Central, Inc. Ron Hayes, First United Methodist Church Dan Hendrix, Arkansas World Trade Center Latricia Hill-Chandler, Arvest Bank Operations Greg Hines, Mayor, City of Rogers Tom Hopper, TallChamps, LLC

DIVISION CHAIRS

Community Development - Leah Acoach Membership Services - Tanya Smith Economic Development - Tom Allen Government Affairs - Jerry Carmichael Convention & Visitors Bureau - Larry Cooper

Corry Hull, OneDigital Health and Benefits Dr. Evelyn Jorgenson, Northwest Arkansas Community College Peter Lane, Walton Arts Center Chris Moore, Mayor, City of Lowell Barry Moehring, Benton County Judge Bianca Montoya, Bike NWA John-Michael Scurio, George’s Eric Pianalto, Mercy of Northwest Arkansas Chris Sultemeier, Retired Walmart Stennett Thompkins, AAA Insurance Dick Trammel, Chairman Emeritus Josh Vasquez, United Bank Emma Willis, Mangan Holcomb Partners Jeff Wood, Tyson Foods Amiee York, Black Hills Energy

AUDIT COMMITTEE David Vaden Ron Branscum Knight Weis

A Message from the President/CEO

The Journey to Our 100th Anniversary Welcome to the 2020 Business Plan issue of the Chamber Voice of Business newsletter.

This quick-guide introduces you to highlights from our 3-Year Strategic Plan (goals and key focus areas for 2020-21-22). It represents the hard work ahead on the journey to our 100th anniversary in 2022. You’ll also learn about our 2020 Strategic Goals that drive this year’s Program of Work for each of the Chamber’s divisions.

Over the past three years, your Chamber has experienced an evolution through its Chamber 3.0 initiative. Collaborating DATA-DRIVEN ORGANIZATION FINANCIAL with our stakeholders, we defined critical success factors that MEASURE WHAT PERFORMANCE MATTERS focused us on doing what really matters to ensure we are INTEGRATED relevant, necessary and competent in this new decade of rapid MARKETING COMMUNICATIONS change (see illustration).

This intentional effort has already contributed to us being more cohesive with our leadership, to invigorate our TECHNOLOGICAL CAPABILITIES programming and mission work, and to better influence outcomes that make the Rogers-Lowell Area a great place to DESTINATION visit, live, invest, work and play.

MARKETING LEADERSHIP At this year’s 98th Annual Celebration of Business & GOVERNMENT COMMUNITY Community in February, we unveiled our new Vision and AFFAIRS & DEVELOPMENT ADVOCACY LEADERSHIP Mission statements and Core Values, another exciting outcome LEADERSHIP from Chamber 3.0. These were created by us looking within for a keen understanding of our brand’s DNA, which is a combination of where we have come from, what keeps us together, and what is our long-term aim.

We’re growing business, activating leaders and building community this year through sound, strategic focus and increased engagement with our members, partners and investors. We need your ideas to inspire us as we fulfill our roles as the Voice of Business and the Keeper of the Community Vision.

SALES PERFORMANCE

CORE PROGRAMMING OPTIMIZATION

ECONOMIC DEVELOPMENT LEADERSHIP

Raymond Burns President/CEO

Rogers-Lowell Area Chamber of Commerce

RogersLowell.com | MARCH2020

3

3-Year Strategic Plan Goals & Key Focus Areas

2020 - 2021 - 2022 | Journey to Our 100th Anniversary

GOAL:

EXCITING & UNIQUE BRAND

2022 | 100th Anniversary

KEY FOCUS AREAS: Segmentation and Brand Strategy Rebrand Launch at 100th Anniversary GOAL:

GOAL:

GOAL:

KEY FOCUS AREAS: Keeper of the Vision Campaign Add 3200 S.F. Upstairs

SUSTAINABLE FUNDING STRATEGY KEY FOCUS AREAS: Dues vs. Campaign Investing Keeper of the Community Vision Bottom Line that Increases Reserve

UPGRADED FACILITIES

GOAL:

MEMBER/INVESTOR BASE KEY FOCUS AREAS: Customer-Member-Investor Path Mission-Focused Next Gen Development

STRONG STAFF KEY FOCUS AREAS: Continuing Education Professional Development Hiring the Best Qualified for Open Positions GOAL:

COHESIVE LEADERSHIP KEY FOCUS AREAS: Community Business

GOAL:

SOUND STRATEGIC PLANNING KEY FOCUS AREAS: Driven by Vision-Mission-Core Values Political Center ROI Centric Transparent Vision 100 Influence Inclusive

4

C h a m b e r Vo i ce | M A R C H 2 02 0

Arts & Entertainment Downtown

2020 | The Journey Starts Here

2020 Strategic Goals Program of Work UNVEIL VISION, MISSION, VALUES TO MEMBERSHIP

IMPLEMENT VISION 100 INTO STRATEGIC PLANNING

BUDGET & FINANCIAL PERFORMANCE

Strong Move to Balanced Budget Grow Reserves Transition to Dues vs Campaign (Sustainability) Grow Investors from Members

IMPLEMENT A COMMUNITY LEADERSHIP COALITION

Focus on Better Communication and Cooperation Citywide

CONTINUE TO REFINE, AND REDEFINE RETENTION EFFORTS

DOWNTOWN ROGERS, INC.

DOWNTOWN ECONOMIC DEVELOPMENT STRATEGY

TALENT PIPELINE

LEADERSHIP DEVELOPMENT

DIVERSITY, EQUITY & INCLUSION (DEI) COUNCIL IMPLEMENTATION

CHANGING THE POLITICAL PARADIGM USING A PRO-BUSINESS, CENTRIST PHILOSOPHY

START DUE DILIGENCE PROCESS ON THE BUILDING EXPANSION

DATABASE / SOFTWARE ACCLIMATION (ACCRISOFT FREEDOM)

DEVELOP AND IMPLEMENT A LOWELL COMMUNITY STRATEGY AND CONTRACT FOR SERVICES

DEFINE AND PROMOTE ROGERS’ ROLE AS AN ARTS & ENTERTAINMENT DESTINATION

Leadership Benton County Northwest Arkansas Emerging Leaders ARVEST First Leadership Increase Engagement as Employee Retention Tool

Maintain at least 85% Retention Rate and Strive for 90%

Infrastructure Housing Professional Services Retail & Entertainment

Long term Strategy for Funding and Programming Butterfield Stage and Frisco Park Farmers Market Strategy

529 Promise Initiative Training & Recruitment Community Engagement Quality of Life

RogersLowell.com | MARCH2020

5

R

ogers and Lowell residents convened with us last year to share their ideas about our community’s future and what we envision it becoming in anticipation of reaching a population of 100,000 before 2035. We took their ideas and collaborated with city and regional leaders to produce our new strategic visioning plan – VISION 100.

As the Keeper of the Community Vision, your Chamber is committed to promoting the integration of the plan across the community, bringing this vision to life in everything we do.

“Our Vision for Rogers and Lowell is a vibrant, diverse and cohesive community in the heart of Northwest Arkansas, with a willing spirit, a healthy focus and a progressive attitude, possessing the core values of faith, family, community, education, and economic prosperity.”

6

C h a m b e r Vo i ce | M A R C H 2 02 0

Inviting Atmosphere

Growing Economy

Prioritizing Education

A beautiful, natural environment

Robust growth, job creation

Excellent public, private, and charter

and safe place to live

and sustainable industry mix

schools and institutes of higher learning

Living Healthy

Attracting Amenities

Serving the Community

Active lifestyles supported

Premier shopping, entertainment

Excellence in the delivery of

by world-class healthcare

and multi-cultural art amenities

high-quality municipal services

Respecting Differences

Embracing Involvement

Inspiring Quality of Life

Friendly and welcoming, treating

Tradition of togetherness and cooperation

An authentic place that captures

all with respect and dignity

encouraging involvement and service

imagination, talent, and opportunity

Download Your Copy of VISION 100 at RogersLowell.com ...

UTURE OUR F

RogersLowell.com | MARCH2020

7

2020 Business Plan |

N

ew job creation and business expansion impact businesses by creating meaningful opportunities to sell goods and services to new businesses and residents. Our Economic Development Division works with industries both large and small to increase job growth and business expansion. They also work with individuals to

support and increase our growing small business community.

Division Goals

Be a Business-friendly Community focused on Business Growth and Commercial Development in Rogers and Lowell Invigorate Commercial Development in Lowell Create Workforce Development Opportunities in Our Community Engage the Small Business Community Engage Minority Communities within Northwest Arkansas with Programs and Offerings Continue to Create Quality of Place Initiatives to Attract a Diverse, First-Class Workforce Recruit and Retain New and Existing Business and Industry to Rogers & Lowell Resulting in New Job Creation

Learn more about this division on our Voice of Business video channel:

Youtube.com/RogersLowellChamber 8

C h a m b e r Vo i ce | M A R C H 2 02 0

| 2020 Business Plan

O

ur Downtown Development division is the primary point-of-contact for economic development in Downtown Rogers and provides resources and help implementing the Downtown Rogers Initiative Plan. They focus on increasing the number of businesses, employees, and residential properties in the downtown core. They also cultivate strong

relations with existing businesses and government entities, identifying opportunities to activate underutilized properties, connecting potential partnerships and facilitating business relations to maximize resources for downtown and the surrounding community.

Division Goals

Increase Multi-Family/Mixed-Use Residential Development in Downtown Rogers Attract Supplier, Professional Services and Light Manufacturing Employers and Jobs to Downtown Rogers Establish the Rogers-Lowell Area Chamber of Commerce as the Primary Point-of-Contact for Doing Business in Downtown Rogers Connect All Activities to the Mission of Economic Development and the Master Plan with at least six Public Announcements Showcase Why Downtown Rogers is an Ideal Place to Conduct Business, Raise a Family and Enjoy Quality of Life Amenities and Activities Develop and Promote Downtown Rogers as a Destination Location for Arts, Music and Other Experiences Build Community Value through Effective Activation of Under-Utilized Properties Learn more about this division on our Voice of Business video channel:

Youtube.com/RogersLowellChamber RogersLowell.com | MARCH2020

9

2020 Business Plan |

D

owntown Rogers (DTR), Inc. creates experiences designed to bring our community together in the downtown district to celebrate the past and embrace the future. They work hard to make downtown a destination where people can explore our historic brick streets and buildings and enjoy fun, recreational activities. It’s all about uniting

the downtown area’s unique mix of creatives, artisans, cuisine, and entertainment.

Division Goals

Position Chamber/DTR Inc. as the Go-to Source for What’s Happening in Downtown Rogers DTR is Where You Want to Be Gain Stronger Support from the Community for Program Funding Develop and Sustain the DTR Market Bringing People Together Downtown through Food and Music Making DTR a NWA Holiday Destination

Learn more about this division on our Voice of Business video channel:

Youtube.com/RogersLowellChamber 10

C h a m b e r Vo i ce | M A R C H 2 02 0

| 2020 Business Plan

O

ur Government Affairs division serves as the link between members and local, state and federal government by advocating for pro-business and quality of life issues that are important to Northwest Arkansas. They also engage in activities that produce long-term positive impacts including voter registration and education, engagement of

members in the political process and continuously improved outreach efforts.

Division Goals

Change the Political Paradigm in Northwest Arkansas Develop the Northwest Arkansas Regional Legislative Agenda (NWARLA) in Preparation for the 93rd General Assembly Beginning in January 2021 Lead The NWA Regional Business Community Effort for Successful Passage of Increased Highway Funding that Will Appear as Issue 1 on the Ballot in November.

Learn more about this division on our Voice of Business video channel:

Youtube.com/RogersLowellChamber RogersLowell.com | MARCH2020

11

2020 Business Plan |

P

rograms in our Community Development Division impact and enhance the quality of life in Rogers, Lowell and the region. They are committed to expanding our diversity, equity and inclusion (DEI) initiatives to better welcome the growing number of residents, workers, and visitors from all backgrounds. They also support educational

programs and help develop our leaders for the future.

Division Goals

Impart Best Practices on Current and Future Business and Community Leaders to Positively Impact our Region Ensure Future and Current Leaders Represent the Entire Community Increase Member Engagement with Northwest Arkansas Emerging Leaders (NWAEL) Increase Awareness of the 2020 Census and the 2020 Elections Serve as the Welcoming Coordinator for the City of Rogers Help Coordinate an Educational/Outreach Program for the 2020 Census Increase Minority Small Business Membership Improve Graduation Rates for Minority Students Develop and Implement a Lowell Community Strategy and Contract for Services

12

C h a m b e r Vo i ce | M A R C H 2 02 0

| 2020 Business Plan

M

embership in the Chamber is a direct investment in the work we do to grow business and build community. Our Member Services division helps you understand how to connect, invest and grow with us. Whether you are a community partner, member, or both, we provide “over-the-top� customer service by offering valuable information,

services and programs to deliver value and return on your investment with the Chamber.

Division Goals

Increase Annual Member Investment Provide Five-Star Customer Service to Retain and Gain New Members Provide Value-Added Member Benefits Develop a Plan to Become a Data-Driven Sales Team

RogersLowell.com | MARCH2020

13

2020 Business Plan |

V

isit Rogers creates economic opportunity for our community by attracting meetings, conventions,and leisure visitors to the city of Rogers and Northwest Arkansas.

Overseen by the Rogers Advertising and Promotion Commission, Visit Rogers is our Destination Marketing Organization responsible for marketing the city to visitors.

Division Goals

Market Rogers as a Premier Destination for Leisure Travelers, Conventions and Sporting Events Promote Rogers as a World-Class Destination through Digital, Print, and Social Media Marketing Strategies Promote Rogers as a World-Class Destination through Public Relations and Media Campaigns Provide Incentives and Services to Existing and Potential Customers that Ensure Successful Events and Enhance Return Business Opportunities Provide Destination Marketing Excellence to Rogers and the Northwest Arkansas Community Support Rogers-Lowell Area Chamber of Commerce Goals and Objectives

14

C h a m b e r Vo i ce | M A R C H 2 02 0

| 2020 Business Plan

O

ur Accounting and Finance division prepares useful, relevant, and clear financial information and statements for the Chamber in accordance with generally accepted accounting principles (GAAP) in the U.S. Working with both internal customers and external partners, they provide the right data to the right people at the right time to facilitate our

organizational success. They also support the human resource needs of the organization.

Division Goals

Provide Quality Financial Data; Understandable, Reliable, Relevant Financial Analysis and Reporting Influence Team Cohesiveness, Invigorating the Fabric of Our Organization Maximize Benefits of Accrisoft Freedom Complete Development of RDF – Scholarship Management Software

RogersLowell.com | MARCH2020

15

2020 Business Plan |

O

ur Customer Service division has a reputation of delivering excellent customer service to external and internal customers. They ensure cohesion within the Chamber and Community through effective communications, processes and procedures. In addition to supporting the Chamber’s goals, they help our visitors, members, new residents and

board members get information they need to know.

Division Goals

Provide Excellent Customer Service to Our Visitors, Residents, Members and Staff Provide Excellent Customer Service to Our Donors Provide Excellent Customer Service on Behalf of the Rogers Development Foundation to Our Students and Donors Contact Us

How can we help you today?

(479) 636-1240 info@rogerslowell.com

16

C h a m b e r Vo i ce | M A R C H 2 02 0

| 2020 Business Plan

O

ur Marketing Communications division’s work impacts the Rogers-Lowell Area, Chamber members and partners, and the business community. They deliver easily accessible and up-to-date information about local businesses and our community by sharing stories about the Chamber’s mission, accomplishments, strategic programs

and major events. They also help to unify communications and messaging into “one voice” for our community.

Division Goals Unify Strategic Communications and Messaging into “One Voice” to the Community Monetize Chamber’s Digital Assets Suite to Generate Incremental Revenue Advertise and Promote Chamber’s Vision-Mission-Core Values, Accomplishments, Strategic Programs, and Major Events (Trade and Cash) Grow Social Media and Interactions with Target Audiences (Customers, Members, Investors and Community) Position Chamber as the “Voice of Business” by Informing Target Audiences with timely and relevant News and Information Promote RogersLowell.com to Increase Traffic Deliver in-house agency Design Expertise and Creative Production Services to Support Success of Each Chamber Division and Save Money for the Chamber Develop a new In-Bound Marketing Program for Lead Generation

RogersLowell.com | MARCH2020

17

NEW MEMBERS |

December 2019 January 2020

APEX HVAC SERVICES

FIA WORLDWIDE ENTERTAINMENT AGENCY

ONIT

Samuel Lozano 1908 S. N. ST. | ROGERS, AR 72758 (479) 877-4917 | APEXHVACSERVICESLLC.COM HEATING & AIR CONDITIONING EQUIPMENT, SYSTEMS, REPAIR

Kim Pease ROGERS, AR 72756 (479) 250-2368 | FIAWORLDWIDE.COM TALENT BROKERS

Shea Nuckols 500 S. MT. OLIVE ST., STE 201 | SILOAM SPRINGS, AR 72761 (479) 595-8955 | ON-IT.CO INTERNET SERVICES

ARKANSAS SWIM ACADEMY (OPENING SOON)

H & R BLOCK

SERC PHYSICAL THERAPY

Whitney Lloyd 3709 W. SOUTHERN HILLS | ROGERS, AR 72758 (479) 282-4014

Linda Branch 106 N. BLOOMINGTON ST., STE. G | LOWELL, AR 72745 (479) 927-0424 | HRBLOCK.COM ACCOUNTING & TAX SERVICE

Trevor Davidson 101 E. EMMA AVE. | SPRINGDALE, AR 72764 (479) 334-5616 | SERCTHERAPY.COM PHYSICAL TRAINING

HARTLEY FLOORING

SNACK LAB

Ryan Hartley 225A GRANT PLACE | LOWELL, AR 72745 (479) 903-8449 | HARTLEYFLOORING.COM FLOORING

Emily Amadon 2341 N. COLLEGE AVE. | FAYETTEVILLE, AR 72703 (479) 366-7472 | SNACKLABNWA.COM MEAL PREPARATION

HOTWORX ROGERS (OPENING SOON)

STATELY TREASURES

Michelle Berger 4305 S. PLEASANT CROSSING BLVD., STE. 5 | ROGERS, AR 72758 (479) 372-7285 | HOTWORX.NET/ROGERS FITNESS

Adekunle Babalola BENTONVILLE, AR 72712 (484) 767-3618 REAL ESTATE - COMMERCIAL AND RESIDENTIAL

HYPED PROMOTIONAL PRODUCTS

TAILORED LIVING OF NORTHWEST ARKANSAS

Christian Harbin CAVE SPRINGS, AR 72718 (479) 899-1747 HTTPWWW.HYPEDPP.COM PROMOTIONAL PRODUCTS

Wendi Bollero SPRINGDALE, AR 72762 (479) 320-2446 | TAILOREDLIVING.COMNORTHWEST-ARKANSAS-AR/ HOME ORGANIZATION

JAVA DUDES COFFEE COMPANY

Brad Darr 3919 S. JB HUNT DR. | ROGERS, AR 72758 (479) 586-1876 | TOPGOLF.COM RECREATION

ARKANSAS UROLOGY BENTONVILLE Tonya Eastham 3400 S.E. MACY RD., STE. 18 | BENTONVILLE, AR 72712 (479) 268-6800 | ARKANSASUROLOGY.COM CLINICS & MEDICAL GROUPS

BAGWELL MOTORS Christy Bagwell 609 S. BLOOMINGTON ST. | LOWELL, AR 72745 (479) 419-9447 | BAGWELLMOTORS.COM AUTOMOBILE DEALERS - USED

CHAPEL RIDGE OF SPRINGDALE Laura Hunt 5325 N. OAK ST., BLDG. A | SPRINGDALE, AR 72764 (479) 872-0202 | WILHOITLIVING.COM APARTMENTS

CLEVENGER FINANCIAL David Harris ROGERS, AR 72758 (479) 270-2032 | CLEVENGERFINANCIAL.COM FINANCIAL & FINANCIAL ADVISORS

CRD REAL ESTATE & DEVELOPMENT Hannah Cicioni 203 W. WOOD ST., STE. C | ROGERS, AR 72756 (479) 270-4982 REAL ESTATE - COMMERCIAL AND RESIDENTIAL

EVEREST REHABILITATION HOSPITALS NWA Cody Garrison 4313 PLEASANT CROSSING BLVD. | ROGERS, AR 72758 (479) 713-1145 | EVERESTREHAB.COM HEALTH CARE - REHABILITATION

EXPERT AGENTS TEAM, EXP REALTY NWA BRANCH Kristin Sumpter 1002 MCCLAIN RD., STE. 107 | BENTONVILLE, AR 72712 (870) 941-9222 | EXPERTSNWA.COM REAL ESTATE - COMMERCIAL AND RESIDENTIAL

18

C h a m b e r Vo i ce | M A R C H 2 02 0

Justin Reed 10 SUGAR CREEK CENTER | BELLA VISTA, AR 72714 (479) 278-2665 | FIND US ON FACEBOOK COFFEE HOUSES

LBC STUDIO Laura Coello 105 W. WALNUT ST. | ROGERS, AR 72756 (214) 616-0608 | LBCSTUDIO.ORG GRAPHICS DESIGN SERVICES

NORRIS DESIGN COMPANY Kimberly Norris SPRINGDALE, AR 72762 (479) 713-9660 | NORRISDC.COM GRAPHICS DESIGN SERVICES

TOPGOLF (OPENING SOON)

TURNER FINANCIAL Josh Turner 114 S. 1ST ST., STE. 206 | ROGERS, AR 72756 (479) 335-5990 | TURNERFINANCIAL.NET INVESTMENT ADVISORY SERVICES

ZILIS Sharon Mitchell ROGERS, AR 72756 (479) 236-2648 | ZILIS.COM HEALTH MAINTENANCE ORGANIZATIONS

MEMBERSHIP RENEWALS | 30+ YEARS

11-20 YEARS

Moser Corporation - 73 years Farmers Protective Mutual Insurance Company - 67 years Kennametal Inc. - 67 years Arvest Bank - 64 years Mercy Northwest Arkansaas - 64 years Harris Baking - 62 years Carroll Electric Cooperative Corporation 57 years Hinson & Company - 51 years Guinn & Associates, CPA, PA - 49 years Executive Coffee Service - 42 years Justin Madick Insurance Agency LLC 42 years Winter Moving & Storage - 42 years Simmons Bank - 40 years HUNT VENTURES - 38 years Beaver Water District - 35 years Ride-Rite Auto Sales, Inc. - 34 years FM Corporation - 33 years Professional Business Systems - 32 years Haven Managed Services - 32 years Abundant Performance - 31 years KURM Radio - 31 years

Aaron’s Sales & Leasing Abshier Construction Acme Brick Acme Janitor & Chemical Supply, Inc. All Dogs Clinic, PLLC Allstate Insurance - Corey Davidson American Heart Association Bailey & Oliver Law Firm Bailey & Thompson Tax & Accounting, P.A. Beavers Eye Care, Inc. BEI Electric, Inc. Carpet One Floor & Home Central Research, Inc. Children’s Advocacy Center of Benton County CitiScapes Metro Monthly Magazine Cross, Gunter, Witherspoon & Galchus, P.C. Crystal Bridges Museum of American Art David Harris Construction Co. Dymark Sign & Supply Elite Promotions, Inc. Elite Title Company, Inc. H & R Block HP Engineeering, Inc Jenny Craig JKJ Architects, PLLC Job Guide Kendal King Group Kleenco Maintenance/Construction Kumon Maath & Reading Center of Lowell League of United Latin Amercians Citizens Life Styles, Inc. MillerCoors NOARK NWA Human Resource Associates OneDigital Health and Benefits Outback Steakhouse Ozark Affiliate - Susan G. Komen for the Cure Premier Dermatology and Skin Renewal Center RB Residence Inn by Marriott Rodeo of the Ozarks Rogers Public Education Foundation Rogers Public Library Foundation Shelley M. Parson Insurance Agency Single Parent Scholarship Fund of Benton Co. Specialized Real Estate Group Steve Landers Toyota NWA Sunshine School & Development Center Tire Tracks Walmart Neighborhood Market Store #3479

21-30 YEARS Arkansas & Missouri Railroad Credit Counseling of Arkansas (CCOA) Dyer Electric, Inc. First United Methodist Church Dr. Karla Gaines, DDS Lifeline of Northwest Arkansas Lifetouch National School Studios, Inc. Lindsey & Associates - Martha Prowell Lost Springs Golf & Athletic Club, Inc. Lowe’s Home Improvement McDonald Eye Associates Mitchell, Williams, Selig, Gates & Woodyard, PLLC Monte Ne Inn Chicken Restaurant Multi-Craft Contractors, Inc. Natural State Media Overstreet’s Jewelry, Inc. Regency 7 Ridout Lumber Yard Upchurch Electrical Supply Company Webster University

December 2019 January 2020

Walmart Supercenter Store #5260 Weichet Realtors - The Griffin Company Window World of the Ozarks

6-10 YEARS A & B Distributors of Arkansas, Inc. Bass Pro Shops Outdoor World BNSF Logistics, LLC Buster’s Liquor, Fine Wine, and Beer Citizens Bank Comstock Conflict Resolution Services Crain Hyundai of Fayetteville England Family Dental Farmers Insurance Group - Kurt Haddock Gateway Mortgage Group, LLC Golden’s Designer Jewelry - Gun Engraving Goodwill Industries of Arkansas Guardian CPA Hank’s Fine Furniture Hogeye Inc. Hudson Cisne & Co., LLP LeaderOne Financial Lowell Veterinary Center Meister & McCracken Law Firm Mundo-Tech, Inc. NEC, Inc. NLG Printing Northwestern Mutual Financial Network Oakley Chapel United Methodist Church Ozark Beer Company Peterbilt PacLease/Larson Transportation Signature Bank of Arkansas Linda Simmons Smith 2-Way Radio, Inc. Smokin’ Joes Ribhouse, Inc. Spiritueux Wines & Liquors Tech Machinery, LLC The UPS Store Whisinvest Realty, LLC WorkSouce & NTS

2-5 YEARS 2nd Milk, Inc. A.G. Russell Knives AAA Insurance and Travel Academy of Professional Cosmetology Arkansas Early Learning, Inc. Blew & Associates P.A. Bod High Productions C & D Floor Covering and Renovations LLC

Chateau on the Lake Resort Spa & Convention Center DEFY Rogers HighRise Direct Auto Insurance European Wax Center Flip Side Ninja Park The Gathering in Rogers Tom Ginn Ground Guys Janes Insurance & Brokerage Keen Merchanet Consulting Lee Kissinger - eXp Realty NWA Branch Leukemia & Lymphoma Society LifeSource Living Tree Pediatrics, PLLC The Lofts at Historic City Hall Manpower Pat Moran Motus Group & Keller Willaims Market Pro Realty NWA Home Services Onin Staffing Preston and Company PRMG Ridgepointe Townhouses, LLC River Bend Casino & Hotel Rogers Experiental House, Inc. Salmonsen Group Realtors Skyline Printing & Merchandise LLC Stratice Summit Heating and Air, LLC T-Mobile Trane Heartland District - Northwest Arkansas Turn Key Construction Company Walker Brothers Whataburger Woof & Wander

1 YEAR Alexander Realtime Repoting, LLC Arkie Apparel E2open Holiday Inn, Springdale & NWA Convention Center One Stop Barber Shop Ozark Axe House Parkside Public The Rail A Pizza Company Vavoline Instant Oil Change Wheels RV

RogersLowell.com | MARCH2020

19

Chamber Launches New Online Gateway to its Brand RogersLowell.com is the online gateway to the Chamber’s brand and an extension of our brand’s personality. It’s an important touchpoint with our citizens, members, partners and investors. Over 10,000 unique visitors come to our website each month seeking a trusted source for community and business information. They also come to learn more about doing business, connecting with others, staying informed and managing their Chamber membership.

Integrated Total Software Solution (TSS)

45

Intuitive Information Architecture (IA) Optimized for Responsive Design (RD) Great Viewing Experience Regardless of Your Device

Simplified Navigation to Easily Find What You Need (Landing Page Tiles, Drop Downs and Search)

RogersLowell.com New Features Include:

Enhanced User Experience (UX) Refreshed Design featuring new HTML5 Capabilities that Improves Your Engagement and Interaction

Brand & Content Strategy (BCS) More Dynamic Content Channels and Useful Information for You Delivered in an Easy-to-Understand Tone of Voice, Style and Messaging

New Accrisoft Web-Based Software that Spans Across the Chamber’s Operations, Finance, Marketing and Sales Divisions Allowing the Team to Work on a Single Platform

New Welcome Section Introducing Visitors to the Rogers-Lowell Area and What We Do at The Chamber, Downtown Rogers, Inc, Visit Rogers and Discover Lowell New HTML5 Design Features (Sliders and Animation) and Visual Experience New “Find What You’re Looking For” Quicklinks Enhanced Events Calendar Chamber Testimonials Quick Access to Chamber Voice of Business Communications Channels Improved Site Search

Login to My Chamber Login and check out all of the new user features 20 C h a m b e r Vo i ce | M A R C H 2 02 0 at RogersLowell.com

Keeper of the Community Vision & the Voice of Business Growing Business. Building Community.

Northwest Arkansas is recognized nationally as one of the best places for affordability, livability, economic growth, business and career opportunities. Our cities in the region are working together to make an impact on our quality of life now and into the future.

Your Campaign Investment Makes Impact Possible.

The Rogers-Lowell Area Chamber of Commerce, in partnership with local governments, community organizations, businesses and community leaders, has launched its Impact Possible 2021 campaign, an aggressive economic development and business expansion and attraction plan. The campaign’s primary goal is to build a cooperative vision while raising necessary funds to achieve five-year (2017-2021) measurable goals in five key areas of implementation.

Business Retention and Expansion/ Entrepreneurship

Business Recruitment and Marketing

Workforce Partnership Development

Advocacy and Outreach

Quality of Life/Downtown Redevelopment

LEARN MORE AND INVEST NOW VISIT IMPACTPOSSIBLE.COM RogersLowell.com | MARCH2020

21

Ribbon Cutting Sponsor

December 2019 January 2020

ARVEST BANK

4201 S JB HUNT DR., ROGERS

BEAUTIFUL LIVES BOUTIQUE BENTONVILLE

CINTAS CORPORATION

1327 S. MAIN ST., BENTONVILLE

225 GRANT PKWY., STE. D, LOWELL

ARKANSAS SWIM ACADEMY

ART ON THE BRICKS

COURTYARD BY MARRIOTT ROGERS

EVEREST REHABILITATION HOSPITALS NWA

LEGALSHIELD – MARK BARRON

3709 W. SOUTHERN HILLS, ROGERS

4313 PLEASANT CROSSING BLVD., ROGERS

DOWNTOWN ROGERS

FAYETTEVILLE

2203 PROMENADE BLVD., ROGERS (INTERIOR KIOSK)

4201 W. GREEN ACRES RD., ROGERS

ROCK MORTGAGE

5417 W. PINNACLE POINT DR., STE. 201, ROGERS

Ribbon Cutting Sponsor

SUBIEGURUS

218 N. 1ST ST., ROGERS

22

C h a m b e r Vo i ce | M A R C H 2 02 0

TRANQUILITY MANUFACTURING & TRADING LLC

EL SEÑOR DE LOS TACOS 1612 S. 8TH ST., ROGERS

SNACK LAB

4200 S. 48TH ST., STE. 30, ROGERS

Chamber Networking & Educational Events The Rogers-Lowell Area Chamber of Commerce hosts a variety of events to help build your network and learn.

Below are the upcoming events to note. For more event details and to register, visit us online at RogersLowell.com.

Featured Upcoming

Qu i c k R e f eren c e C al en dar | MARCH

Events

Business Building Events

MAR

10

Presented By | 7 Brew Coffee & Aloft Rogers Bentonville Hosted By | Aloft Rogers Bentonville Address | 1103 S. 52nd St., Rogers

18

Hosted By | Rogers-Lowell Area Chamber of Commerce Address | 317 W. Walnut St., Rogers

MAR

19

Presented By | Great Southern Bank Hosted By | Northwest Medical Plaza - Pinnacle Address | 2000 S. 42nd St., Ste. 100, Rogers

Every Wednesday Presented By | Printova Signs & Graphics March Host Sponsor | Bookkeeper Plus, LLC Location | Golden Corral Address | 2605 W Pleasant Crossing Dr., Rogers

View complete calendar at RogersLowell.com

MAR

3.5 | Small Business Council Meeting 8:30 a.m. - 9:30 a.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.5 | Hustle in Heels Committee Meeting 9:30 a.m. - 10:30 a.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.10 | Coffee Connection 7:30 a.m. – 8:30 a.m. | Aloft Rogers Bentonville

MAR

3.11 | Visit Rogers Advertising & Promotion Commission Meeting 4:00 p.m. - 5:00 p.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.13 | Government Affairs Committee/Large Industry Council Meeting 11:30 a.m. - 1:30 p.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.18 | Chamber Tutorial 8:30 a.m. - 10:00 a.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.19 | Business After Hours 5:00 p.m. – 6:30 p.m. | Northwest Medical Plaza - Pinnacle

05 05 10 11

MAR

Upcoming Meetings

13

18

19

APRIL 23 REGISTER ONLINE AT

ROGERSLOWELL.COM

Back by popular demand, the first one of two Taste of Rogers events has been announced for Thursday, April 23rd. This spring edition will be held at the Supply Chain Hall of Fame in Northgate Plaza, 5111 W. JB Hunt Drive in Rogers.

The event, which runs from 6:00 p.m. to 8:00 p.m. will feature heavy hors d’oeuvres prepared by local chefs, dessert, beer and wine. Tickets for the event will be limited to the first 100 reservations and are $25 a ticket.

Tickets are on sale now and are expected to sell quickly. Ensure your tickets are purchased by mid-January, or sooner. To reserve tickets, purchase them online or call the Chamber at (479) 636-1240. Contact the Chamber's Member Services Team at (479) 636-1240 or email MemberServices@RogersLowell.com for sponsorship details.

RogersLowell.com | MARCH2020

23

317 West Walnut Street Rogers, Arkansas 72756 RogersLowell.com

Paid for through Periodical “Chamber Voice” (USPS 492950) is published monthly in January, February, March, May, June, July, August, September, October November and December; (semi-monthly in April) by the Rogers-Lowell Area Chamber of Commerce, Inc., 317 West Walnut, Rogers, AR 72756. Periodical postage paid at Rogers, AR. POSTMASTER send address changes to: ROGERS-LOWELL AREA CHAMBER OF COMMERCE NEWSLETTER, 317 West Walnut, Rogers, AR 72756.