Annual Report 2011-2012
Services accredited by the International Association of Counseling Services (IACS) Pre-doctoral internship program accredited by the American Psychological Association (APA)
Executive Summary Counseling Center Annual Report 2011-2012 The Georgia Tech Counseling Center is a unit of the Division of Student Affairs, dedicated to enhancing the academic experience and success of all students by providing quality services to students and the Tech community. The Counseling Center supports the personal and professional development of Georgia Tech students, the educational mission of the Institute and the Division of Student Affairs by providing short-term counseling and assessment to students, and outreach and consultative services to the Georgia Tech community. Our services are available at no charge to currently enrolled students. These services are offered with respect for others, appreciation of individual differences, and compassion. The Center is a member of the Association of University and College Counseling Center Directors (AUCCCD), the Association for the Coordination of Counseling Center Clinical Services (ACCCCS), the Association of Counseling Center Training Agencies (ACCTA), and the Association of Psychology Postdoctoral and Internship Centers (APPIC). The Counseling Center is also a training site for graduate practicum students and pre-doctoral interns. The practicum training program offers supervised training experiences in providing direct psychological services to students and the campus community. The pre-doctoral internship training program is the capstone training experience for doctoral students in applied psychology. The internship training program offers training to those who are interested in gaining additional experience in working in a counseling center setting. The internship program attracts applicants from across the country who are matched with the Counseling Center through the National Matching Service. The internship program is accredited by the American Psychological Association (APA). Summary of Counseling Services Total Number of Counseling Appointments
5605
Total Number of Counseling Hours Provided
6769.99
Average Number of Sessions per Client
6.21
Most Frequently Assessed Client Concerns (Top 5)
• • • • •
Total Number of Client Hospitalizations
7
Depression Relationships Anxiety Academics Stress
(26%) (23%) (18%) (14%) ( 8%)
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Group Counseling Summary Total Number of Groups Offered Total Number of Clients Total Number of Contact Hours
13 143 2172.25
Outreach & Consultation Summary Total Number of Programs Offered Total Number of Contact Hours
95 3093
Client Demographics – Student Status Student Status: Percent: st 14.9 • 1 year 16.4 • 2nd year rd 19.0 • 3 year th 15.8 • 4 year th 7.1 • 5 year th 2.7 • > 5 year 75.9 • Undergraduate 21.1 • Graduate
Client Demographics Gender: • Male • Female • Transgender Race/Ethnicity: • African American/Black • Asian American/Asian • Caucasian/White • Hispanic/Latino(a) • Native American/American Indian/Alaskan Native • International Sexual Orientation (self-identified): • Heterosexual • Lesbian • Gay • Bisexual • Questioning • No Response/Prefer Not to Answer
Percent: 55 44 .30 Percent: 8.1 17.1 61.2 5.8 .30 11.9 Percent: 75.3 .60 2.4 2.6 1.1 17.9
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Counseling Center Annual Report 2011-2012 Table of Contents Page Executive Summary ...................................................................................................................................... ii Introduction .................................................................................................................................................. 1 Staff............................................................................................................................................................................2 Overview of Counseling Services ...............................................................................................................................3
Counseling Services....................................................................................................................................... 4 Client Characteristics .................................................................................................................................................5 Client Outcome Data .................................................................................................................................................8
Group Counseling........................................................................................................................................10 Group Counseling Outcome Data ............................................................................................................................12
Outreach & Consultation ............................................................................................................................13 Outreach Outcome Data..........................................................................................................................................14
Diversity Programs......................................................................................................................................15 Emergency & Crisis Services .......................................................................................................................16 Internship & Practicum Training.................................................................................................................16 Other Center Services & Accomplishments................................................................................................17 Staff Accomplishments ...............................................................................................................................19 Professional Development..........................................................................................................................19 Service to the Division and Institute...........................................................................................................23 Professional Membership and Leadership .................................................................................................25
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Introduction The Georgia Tech Counseling Center is a unit of the Division of Student Affairs. The mission of the Georgia Tech Counseling Center is the dedication of its services to enhance the academic experience and success of all students by providing a variety of counseling and psychological services to students and the greater campus community. The Counseling Center accomplishes its mission by offering services to students that facilitate personal development, assist in the alleviation, remediation, and prevention of distress, and educate students in ways that develop self-awareness, self-reliance, and self-confidence. The Center is a member of the Association of University and College Counseling Center Directors (AUCCCD), the Association for the Coordination of Counseling Center Clinical Services (ACCCCS), the Association of Counseling Center Training Agencies (ACCTA), and the Association of Psychology Postdoctoral and Internship Centers (APPIC). The Center is dedicated to enhancing the academic experience and success of all students by providing a variety of counseling and psychological services to individuals and the campus community. The Center is staffed by licensed mental health professionals and counselors-in-training. We provide short-term counseling services to address personal and career concerns. Our services are available at no charge to currently enrolled students. These services include: • Individual & Couples Counseling • Group Counseling • Outreach & Consultation • • • •
Emergency & Crisis Services Referral Services Testing and Assessment After-hours On-call Services
The Counseling Center also serves as a training site for graduate practicum students and pre-doctoral interns. The practicum training program offers supervised training experiences in providing direct psychological services to students and the campus community. The pre-doctoral internship training program is the capstone training experience for doctoral students in applied psychology. The internship training program offers training to those who are interested in gaining additional experience in working in a counseling center setting and attracts applicants from across the country who are matched with the Counseling Center through the National Matching Service. The internship program is accredited by the American Psychological Association (APA).
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Staff The Counseling Center has 10 (9.5 FTE) counseling staff (inclusive of the director). The Director, and Associate Directors comprise the administrative group of the Counseling Center responsible for overall administration of the agency as well as overseeing and coordinating policies and procedures for the Center. During 2011 year, a national search was conducted to fill a vacant staff psychologist position. Abby Myers, PhD was selected and accepted the offer to join the Center as new staff psychologist in August 2011. The following is a listing of the counseling staff at the Counseling Center for 2011-2012: Nelson Binggeli, PhD Mack S. Bowers, PhD Irene Dalton, PhD Mahlet Endale, PhD Kenneth C. Frontman, PhD Rome Lester, LMFT
• • • • • •
Michelle Lyn , PhD Abby Myers, PhD Ruperto M. Perez, PhD Kimber Shelton, PhD
• • • •
Licensed Psychologist, Testing & Assessment Coordinator Associate Director/Training Director, Licensed Psychologist Licensed Psychologist, Practicum Coordinator Licensed Psychologist, Outreach Coordinator Licensed Psychologist Licensed Marriage and Family Therapist, Group Program Coordinator Associate Director/Clinical Director, Licensed Psychologist Licensed Psychologist Director, Licensed Psychologist Staff Psychologist, Diversity Programs Coordinator
The Center also has 3 (2.5 FTE) administrative support positions (administrative assistant II, secretary/receptionist, administrative clerk). The following is a listing of the administrative support staff at the Counseling Center for 2011-2012: Joni Gober Nadine Robinson Yi-Chen (Jenny) Wu
• Administrative Assistant II • Secretary/Receptionist • Administrative Clerk
An additional intern position was approved for funding in FY ‘12 which allowed for the selection of three pre-doctoral positions through the APPIC (Association of Psychology Postdoctoral and Internship Centers) Match process. Three candidates were matched with the Counseling Center from a national applicant pool to become the Center’s fourth internship class and will complete their internship in August 2012: Franco Dispenza, M.A. Chris Noble, M.A. Eckart Werther, MSW
• Georgia State University • Georgia State University • University of Georgia
In addition, the Counseling Center sponsors training for practicum students each year from graduate counseling or psychology programs. In 2011-2012, the Counseling Center accepted the following into the practicum training program: Lacy Currie Erin English Dulamdary “Dary” Enkhton Merideth Ray
• • • •
University of Georgia Auburn University Georgia State University Georgia State University
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Overview of Counseling Services Individual & Couples Counseling. The Center offers individual counseling for students who present with a wide variety of psychological, vocational, and academic concerns. The most frequently assessed concerns are depression, anxiety, and relationship issues. In addition, the Center provides couples counseling to currently enrolled students and their partners/spouses. To be eligible for couples counseling, one member of the couple must be a currently enrolled student. The Counseling Center uses a short-term model of counseling to assist them in addressing their concerns. Group Counseling. The Center offers several groups each semester. These include support group, therapy groups, and educational groups. Outreach & Consultation. The Counseling Center offers campus consultation to various campus groups and a number of educational programs and workshops as well. These workshops are open to all Georgia Tech students, faculty, and staff. Some of the workshops that are offered are on topics such as stress management, managing anxiety, relationships, and study skills. Emergency & Crisis Services. The counseling staff provides crisis and emergency services during regular office hours as well as after-hours and during the weekend. Emergency walk-in times are available during the week for students experiencing a personal crisis. In addition, after-hours consultation and crisis service is available through the counselor-on-duty. The counseling staff is also available to provide emergency response to campus incidents and events. Referral Services. Psychiatric referrals for medication evaluation and treatment are available through the psychiatrist at the Student Health Center. The Counseling Center works closely with the psychiatrist to facilitate referrals for psychiatric evaluations and follow-up as needed. In addition, a comprehensive listing is maintained by the Counseling Center for students who are in need of extended services or whose presenting concerns are beyond the scope of service at the Center. Testing & Assessment. A variety of psychological, intellectual, and personality tests are available from licensed psychologists for clients. These include screenings for ADHD, personality assessment, and interest inventories. Mandatory assessments (e.g., drug and alcohol, stress, anger, psychological) were also provided via referrals from the Office of Student Integrity.
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Counseling Services The Counseling Center continued to provide quality services through 2011-2012, striving to meet the needs of students and the campus by providing a range of counseling and outreach/consultation services. The demand for initial counseling services remained high, particularly during the early part of Fall and Spring semesters.
Counseling Center Annual Data 2011-2012 Total Initial Consultations 200 180
# consultations
160 140 120 100 80 60 40 20 0 May-10
Jun-10
Jul-10
Aug-10
Sep-10
Oct-10
Counseling Services Data 2011-2012 saw an 8% increase from 2010-2011 in the total number of initial consultations. During 2011-2012, a total of 1132 students were seen at the Center for initial consultation (individual, couples, group, crisis/emergency/urgent). The Center provided a total of 5,605 client appointments with a total of 6769.99 client hours. Counseling staff also provided a total of 46.03 hours of emergency after hours on-call services. Additionally, counseling staff were involved in 7 client hospitalizations during 2011-2011. Students presented to the Counseling Center with a variety of concerns. Of the concerns presented by students, the most
Nov-10
Dec-10
Jan-11
Feb-11
Mar-11
Apr-11
May-11
Counseling Center Annual Data 2011-2012 Clients by Assessed Concern (Top 10)
anxiety 18%
academic problem 14%
stress 8% alcohol/drug 3% PTSD 2% relationships 23%
grief 2% career 2% ADHD 2% depress ion 26%
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frequently assessed client concerns were: depression (26%), relationships (23%), anxiety (18%), academics (14%), stress (8%). The average number of sessions provided to students was 6.21 sessions. Approximately 8% of new students seeking extensive counseling were offered an outside referral to agencies/practitioners in the community. Client Characteristics
Counseling Center Annual Data 2011-2012 (Total % Ethnic/Racial Minority Students)
The Counseling Center continued to serve a number of diverse students during 20112012. Of the students of color seen at the Counseling Center, 17.1% were Asian/AsianAmerican, 8.1% were Black/African-American, 5.8% were Hispanic/Latina(o), and .3% were Native American. Additionally, international students comprised 11.9% of the clients seen at the Center. Other client characteristics are presented in Tables 1-3.
100 90 80 70
percent
60 50 40 30 20 10 0 Counseling Center
GT Population
an nd i Ea st I
In te rn at io na l
an Am er ic
Ar ab
Is la nd er c ifi
au ca sia n
ia n/ Pa c
te /C
at ive
H
aw ai
W hi
Am er ic an N
N
at ive
M ul t ir ac ia l
o( a) tin ni c/ La
isp a
Am er ic an H
As ia n
100 90 80 70 60 50 40 30 20 10 0
Bl ac k/ Af ric an
percent
Counseling Center Annual Data 2011-2012 (% ethnic/racial minority clients)
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Table 1
Gender: Male Female Transgender Sexual Orientation (self-identified): Heterosexual Gay Lesbian Bisexual Academic Status: 1st year 2nd year 3rd year 4th year 5th year Transfer Graduate Relationship Status: Dating Regularly/Committed Rel. Married/Partnered Single Separated/Divorced
% Counseling Center Clients
% GT Campus
55 44 .30
70 30 -
75.3 2.4 .60 2.6
-
14.9 16.4 19.0 15.8 7.1
14 14 16 21 -
21.1
33
32 7 57 1.5
-
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Table 2
College: Architecture Computing Engineering Ivan Allen Management Sciences Undeclared GPA: 0.0 and < .99 > 1.0 and less than 2.0 ≥ 2.0 and less than 2.5 ≥ 2.5 and less than 3.0 ≥ 3.0 and less than 3.5 ≥ 3.5 and less than 4.0 Equal to 4.0
% Counseling Center Clients
% GT Campus
4.69 9.9 55.25 5.9 6.9 15.2 .42
4.82 7.85 58.90 5.18 9.91 10.12 -
.86 4.28 12 11 25.56 30.05 10.39
-
Table 3 % Counseling Center Clients Residence: Fraternity/Sorority Off Campus Residence Hall Other Referral Source: ADAPTS Career Services Dean of Students Faculty/Staff Family Friend Health Center Housing OMED Other
5 45 46 1
1.36 1.87 8.1 6.2 6.2 17.67 20.75 5.29 .51 29.8
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Client Outcome Data Client Satisfaction Survey. The Counseling Center engages in ongoing assessment of client experiences at the Center. Each year, the Center randomly surveys its clients during 2 weeks in the Fall and Spring semesters to assess the degree of their satisfaction with the Counseling Center, the degree of satisfaction of their progress during counseling, and the degree to which counseling has been helpful to them in their academic success. The survey is based on a 5-point Likert-scale rating from 1 (not at all satisfied) to 5 (very satisfied). In sum, clients (N=244) indicated that they were satisfied with their overall counseling experience and that counseling was helpful in improving or maintaining their academic performance. Results from other items are listed in Table 4. Table 4
How satisfied are you with the services you have received at the Counseling Center? How satisfied were you with you initial screening appointment? How satisfied are you on your progress with the concerns that brought you to counseling? How satisfied have you been with your counselor? How satisfied are you that your counselor understands the nature of your concerns? How satisfied are you with the assistance of the Front Desk staff? How helpful has counseling been to you in improving or maintaining your academic progress? How likely would you be to recommend our services to a friend?
Avg. Rating 4.31 4.28 3.96 4.57 4.42 4.56 3.73
4.44
Client Experience of Counseling. In addition, clients were also asked to provide open feedback and comments as to there experience at the Counseling Center. The range of responses generally fell into 3 areas: 1) overall client experience of counseling, 2) experience with counselor, and 3) process of receiving services. These responses were placed in separate categories. Below is a sample of the comments in each area: Overall Experience: •
“The counseling that I have received here is outstanding. Definitely helped me to fulfill my goals.”
•
“You guys have gotten me through a lot. Thanks for everything, it means so much.”
•
‘The services have helped me deal with issues I otherwise would not be able to do on my own. I feel very comfortable while in session.”
•
“Giving chats about the services is a great way to continue reaching out to people in need of the services offered here. This is how I found out about the services and I'm very happy about coming here.”
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•
“I have had wonderful experiences with the counseling center. They are very helpful and intelligent. They have helped me get through a lot.”
•
“My experience has been nothing but helpful and informative. I was a little nervous coming in, not knowing what to expect, but this experience has gone above and beyond my expectations. (Also, the YouTube videos inspired me to come, Well Done!)”
Experience with Counselor: •
“( ) has been such a blessing to my life. She meets me exactly where I am and I have had so much growth this semester. What an amazing counselor and woman!”
•
“I love my counselor ( )! He's really helping me through some obstacles in my life right now. I feel like I'm on the verge of getting better but right now I'm at rock bottom. ( ) is helping extremely, hopefully soon!”
•
“Felt comfortable and welcomed throughout the entire process enabling me to open up to my counselor during session work. ( ) did an excellent job guiding me through the process it was clear that she put thought and time into preparing for each session.”
•
“My experience here has been great! Everyone is so pleasant and kind :) I feel like my counselor understands me and is a great fit for my personality. I have already recommended the counseling center to other students who are not currently here.”
Process of receiving services: •
“Wish there was more staff and not such a waitlist so I could better address my needs.”
•
“Need more funding for this program.”
•
“Feel like have 12 more sessions for a year and have to wait a whole year is not enough a lot can happen w/in the year we cannot see a counselor.”
•
“Was difficult to find clear instructions on what to do to get initial consultation appointment, Was suggested anti-anxiety medication in initial consultation which felt quite strange.”
CCAPS. As a regular part of the initial screening paperwork, the Counseling Center utilizes the Counseling Center Assessment of Psychological Symptoms (CCAPS; Soet & Sevig, 2006). The CCAPS is a 70-item instrument that focuses on the unique presenting issues of college students. Students are asked to respond to each item based on a 5-point Likert scale (0=not at all like me, 4=extremely like me). The CCAPS includes 9 subscales: depression, eating issues, substance use, general anxiety, hostility, social role anxiety, family of origin issues, academic stress, and spirituality. There are 5 additional scales included for clinical utility: dissociative symptoms, cultural/ethnic identity, violent thoughts, and history of abuse. The CCAPS has demonstrated strong convergent and divergent validity and has demonstrated strong reliability (α=.93). The CCAPS also is integrated within the Titanium scheduler and database which allows for automated scoring and report generation. Overall results indicate that clients present with similar levels of Depression (1.56) and Social Anxiety (1.79) based on national averages (1.57 and 1.79 respectively). Client score lower on levels of Generalized Anxiety (1.31), Eating Concerns (.77), and Family Distress (1.17) based on national averages (1.56, .99, 1.22 respectively). Clients score higher on levels of Academic Distress (1.93) based on the national average (1.87).
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Counseling Center Annual Data Counseling Center Assesment of Psychological Symptoms (CCAPS) Results 2011-2012 2.5 2 1.5 1 0.5 0 Depression Generalized Anxiety
Social Anxiety
Academic disctress
Center Avg. Score
Eating Concerns
Family distress
Hostility
Substance Use
National Avg. Score
Group Counseling Group counseling continued to be offered by the Counseling Center. For 2011-2012, the Center was successful in offering a total of 13 groups during Fall and Spring semesters. The groups program resulted in a total of 2172.25 client hours. Senior staff facilitated a number of groups throughout the year. Groups were also facilitated/co-facilitated by interns and practicum students. This past year, the Center offered a menâ&#x20AC;&#x2122;s group which proved successful. A limited number of groups were also offered during the Summer semester based on student demand. The following is a listing of groups offered by the Counseling Center during 2011-2012:
Counseling Center Groups 2011-2012 CHANGES A group that provides support for undergraduate and graduate students who seek to make changes in their lives, yet find themselves stifled. CONNECTIONS (Graduate Students, Undergraduate Students) This group provides a safe and affirming place for GLBT students to share experiences and connect with others.
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Counseling Center Groups 2011-2012 (cont.) DOCTORAL THESIS SUPPORT GROUP The group provides a supportive environment for doctoral students to address academic, professional, and personal challenges involved in completing a doctoral thesis. Common topics include: maintaining motivation in the face of obstacles, setting achievable goals, and working effectively with one’s advisor. GRADUATE WOMEN’S GROUP A group that allows Georgia Tech graduate student women to connect with others around personal, academic and relationship issues. GRIEF AND LOSS GROUP A group for individuals who have lost a close friend or family member. Students at all stages of grief are welcomed to participate. INTERNATIONAL CONNECTION: AN INTERNATIONAL STUDENT DISCUSSION GROUP This group provides a forum for Georgia Tech international students to explore the process of cultural adjustment and relating across cultures. It is a safe environment for students to discuss different experiences of stress, emotions, and relationships with peers and family. INTERNATIONAL SPOUSE/PARTNER GROUP A support group for the spouses/partners of international students that allows international spouses to connect with one another and to provide support as they navigate living in the US. STUDENTS OF COLOR This group is designed for GT students who are under represented at technological institutions. This group provides a place for ethnic minority students to process their experiences, explore personal goals, and increase their potential for academic, individual and social success. MEN’S & WOMEN’S THERAPY GROUPS This mixed gender group provides an opportunity for students to meet weekly to discuss issues and concerns that create stumbling blocks to success. Some of the issues discussed are communication styles, stress management and general life concerns. MEN’S FORUM This group provides the opportunity for men to discuss a range of issues in their lives addressing issues pertinent to male student on campus: romantic relationship concerns, academic struggles, concerns about one’s professional future, questions about how to improve oneself in relationships and in one’s community, etc. WISDOM FOR MINDFUL LIVING This skills building group will be open to undergraduate and graduate students. Participants will have an opportunity to learn specific techniques for enhancing their interpersonal relationships, gaining mindfulness and balance, managing difficult emotions for general self care.
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Counseling Center Groups 2011-2012 (cont.) GRIEF AND LOSS GROUP A support/therapy group designed for individuals who have experienced a significant loss in their lives. Students at all stages of grief are welcomed to participate. UNDERSTANDING THE IMPACT OF SUBSTANCES ON YOUR LIFE This group is for undergraduate and graduate students who are wondering if their substance use is problematic, or for those who would like help attaining or sustaining sobriety. The group will provide education and support about the impact substances have on studentsâ&#x20AC;&#x2122; academic performance, relationships and physical and emotional health. Participation is open to students at any point in their consideration of use of alcohol and other drugs. Group Counseling Outcome Data In 2011-2012, clients were asked to provide their evaluation of their group counseling experience. In the spring 2011 semester, we modified the client surveys for group counseling to more accurately assess satisfaction with group counseling experiences. The results from each survey item are presented below in Table 5. Table 5
How satisfied are you with the services you have received at the Counseling Center? How satisfied were you with you initial consultation appointment? How satisfied are you with the assistance of the Front Desk staff? How satisfied have you been with your group counselor(s)? How satisfied are you that your group counselor(s) understand(s) the nature of your concerns? How satisfied are you on your progress with the concerns that brought you to group counseling? From your experience in group therapy, how satisfied are you with your ability to connect with others in the group? From your experience in group therapy, how satisfied are you with the degree of safety to explore your concerns in the group? How helpful has counseling been to you in improving or maintaining your academic progress? How likely would you be to recommend our services to a friend?
Avg. Rating 4.43 4.30 4.53 4.63 4.56
3.88 4.28
4.55
3.76
4.71
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In addition, clients were also asked to provide open feedback and comments as to there experience of group counseling at the Counseling Center. Below is a sample of the comments: •
“I was suggested group and despite being hesitant at first, it's been incredibly helpful.”
•
“One of the things I had been struggling with was not having the support structure my friends supplied in undergrad. Group doesn't completely replace that but it helps tremendously.”
•
“I feel very safe in group and I like how our leaders try to push us a little to think in different ways.”
•
“This group is becoming an integral part of my recovery. I like it a lot. I look forward to it. Thank you!”
•
“I like the fact that I can talk to others and that they can relate with my problems.”
Outreach & Consultation The Counseling Center continued its service in the area of outreach and consultation, providing a wide variety of programs and workshops to students and the campus community. Outreach programs were offered from a core set of offerings each year in addition to responding to individual outreach requests from consultation contacts, student groups, organizations, and departments. The Counseling Center was very successful in its efforts to provide quality outreach and consultation to the campus community. A total of 95 educational workshops and outreach programs were presented to the campus community and a total of 3093 contact hours. The Counseling Center continued to partner with Housing to offer programs to residents and training programs for housing staff. In addition, the Counseling Center continued its partnership with the Library to offer outreach programming. The Counseling Center also provided programs for faculty and staff on assisting distressed students as part of the Mental Health Task Force initiative. The outreach and consultation programs offered by the Counseling Center during 2011-2012 are listed below: Counseling Center Outreach & Consultation 2011-2012 Workshop Topics A Mind-Body Approach to Stress Reduction Manage your Time before it Manages You Stress Management 101 Appropriate Assertiveness in the Work Place Building Healthy Relationships Identifying Most Common College Mental Health Issues Test Taking Strategies Assertiveness in Hiring and Professional Settings
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Counseling Center Outreach & Consultation 2011-2012 (cont.)
Workshop Topics (cont.) Healthy Relationships StressBuzzters Passing & Privilege Campus Events/Trainings/Panels Depression Screening Day Student Health Fair Take Back the Night When the Whistle Blows Training for Housing Student Staff (Listening Skills, Recognizing and Referring a Student in Distress) Weekly Support and Educational Group for International Spouses in Housing FASET and Transfer FASET Guest lectures in GT1000 classes Diversity Training for Housing Outreach Outcome Data Evaluations were conducted for outreach programs provided to students and the campus. Ratings are based on a 5-point Likert scale. Overall, this yearâ&#x20AC;&#x2122;s evaluation results point to the general effectiveness of outreach programs for the campus. These results indicate the ongoing and increased efforts of our outreach program to intentionally target students and campus needs and the Centerâ&#x20AC;&#x2122;s efforts in effectively meeting those needs (Table 6).
Counseling Center Annual Data 2011-2012 Outreach Evaluations
Engagement of Audience Preparation Knolwedge of Presenter Effectiveness of Presentation Personal/Practical Relevance Breadth of Coverage
4.10
4.20
4.30
4.40
4.50
4.60
4.70
4.80
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Table 6 Avg. Rating (1-5 scale) Workshop Evaluation • Breadth of Coverage • Personal/Practical Relevance • Effectiveness of Presentation Presenter • Knowledge • Preparation • Engagement of Audience Goal Accomplishment Arrangements • Convenience • Notification of Event • Location/Room Environment • Format/Multimedia Use
4.49 4.49 4.46 4.75 4.70 4.37 4.06 4.28 4.29 4.26 3.32
Diversity Programs Since 2009, the Counseling Center has instituted an annual retreat during the end of the Fall semester. This annual diversity retreat allows for strategic planning regarding the Center’s integration of diversity within its services as well as an opportunity for all staff to engage in continued exploration of issues of diversity and to expand knowledge and skills in this area. In 2011, the Counseling Center offered a new series of lunchtime workshops for the Tech community to explore topics of diversity. The series was arranged and offered by Kimber Shelton, PhD, Coordinator for Diversity Programs at the Counseling Center. Workshop titles included: •
“That’s so funny!?—Jokes, stereotypes, and the media” Examining media’s influence on stereotypes and biases
•
“Can White people talk about race? “ Panel discussion about talking or not talk about race.
•
“ #longdistancelovin “ Is your partner far away? Come learn how to take care of yourself in your long distance relationship.
•
“Dr. Mommy” Come learn how some women balance being a mom and a professional.
In addition, the Counseling Center senior staff engaged an a series of invited dialogues to continue exploration of areas of diversity and inclusion to allow for increased insight an awareness of the impact of diversity issues on client services and professional and personal development.
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Emergency & Crisis Services Emergency and crisis services continued to be provided by the Counseling Center during 2011-2012. The Counseling Center offers a number of walk-in emergency times during regular office hours for students. During these times, students may meet with the counselor-on-duty to discuss their concern. Appointments for additional intake or recommendations for counseling at the Center may be made during this time. In addition, for students whose presenting concerns require more on-going counseling than can be provided at the Center, counseling staff work with students to provide community referral options. During 2011-2012, a total of 329 clients were seen by counseling staff for urgent/emergency screenings and crisis interventions, an increase of 34% from last year. Counseling staff also provided a total of 27.42 hours of emergency after hours on-call services. Additionally, counseling staff were involved in 7 client hospitalizations during 2011-2012. The Counseling Center refers students in need of hospitalization to various area facilities. This past year, the Center worked Riverwoods Hospital to streamline referrals of students to their facility and arrangements were also made by Ridgeview Institute to provide transportation services for students as needed.
Internship & Practicum Training During 2011-2012, the Counseling Centerâ&#x20AC;&#x2122;s training program continued its predoctoral training program in psychology. In addition, the Counseling Center also accepted a number of graduate students in counseling and psychology from area institutions for its practicum training program. The Training Committee is responsible for the review and selection of applicants as trainees at the Center. Internship: Three pre-doctoral positions were matched with the Counseling Center via the 2011 APPIC Match process from a national applicant pool to become the Centerâ&#x20AC;&#x2122;s fourth internship class. Franco Dispenza, M.A. (Georgia State University), Chris Noble, M.A. (Georgia State University), and Eckart Werther MSW (University of Georgia) joined the Center in August 2011 and will complete their internship in August 2012. Practicum Training: In addition to the internship program, the Center continues to sponsor a practicum training program for graduate students in counseling and psychology, accepting 5-6 graduate students each year. During 2011-2012, 4 graduate students were accepted as practicum trainees:
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Lacy Currie Erin English Dulamdary “Dary” Enkhton Merideth Ray
• • • •
University of Georgia Auburn University Georgia State University Georgia State University
During their time at the Center, practicum students take part in conducting individual and group counseling under the supervision of senior counseling staff or postdoctoral resident. In addition, practicum students may become involved in outreach opportunities presented to the Center. As part of the training experience, senior staff provides weekly orientation and training seminars for intern and practicum students.
Other Center Services & Accomplishments Professional Conference In August 2011 the Counseling Center sponsored a professional day-long workshop for mental health practitioners. The workshop entitled, “Recovery Management & the Treatment of Substance Abuse on College Campuses”, was held on the Tech campus in the Student Center Ballroom with a total attendance of 87 participants. The first half of the workshop began with a session with Dr. Margolis and the Solutions Staff (Allison Zito, MA, LPC; Adam downs, MA) summarizing the latest in the field of treating young adults with substance abuse disorders and then introducing the Recovery Management model (RM) which is designed to consistently address the needs of people at risk for substance abuse, to reduce risks for relapse following substance abuse intervention. A two-hour panel discussion followed which examined applications on college campuses with a multidisciplinary panel of substance abuse professionals from major universities in the Atlanta area. Panelists included: • • • •
Teresa Johnston, MA, Licensed Professional Counselor, Coordinator, Kennesaw State University Collegiate Recovery Center Yared Alemu, Ph.D., Licensed Psychologist, Assistant Director, Georgia State Counseling and Testing Center Virginia Plummer, MSW, Licensed Clinical Social Worker, Emory University Student Health Center Tammy Turner, Master’s Public Health, Georgia Tech Department of Health Promotions
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Based on the evaluations provided by conference attendees, the workshop was successful in meeting its identified learning objectives. YouTube videos During the summer of 2011, the Counseling Center staff developed a series of topical videos designed to provide additional information to students, faculty, and staff related to various topic areas. Topic areas ranged from providing an overview of counseling and how to make an initial appointment to addressing stress and adjustment issues for international students. The videos are accessible via the Counseling Center’s webpage or the Counseling Center’s YouTube channel (youtube.com/user/GTCounseling). Videos were also tweeted during various times during the year to those following the Counseling Center’s Twitter account. To date, the Center’s videos have tallied a total of 3,260 views. The titles of videos produced and total number of views (N) is listed below:
“’Mind over Mood’: Promoting Healthy Ways of Thinking” (N=591)
“Introduction to Group Counseling” (N=459)
“Building Healthy Relationships” (N=252)
“Orientation to Counseling Services” (N=243)
“Understanding Stress & Anxiety” (N=220)
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“Adjustment for International Students” (N=191)
“Understanding Counseling” (N=187)
“Getting Started with Counseling” (N=161)
“Managing Stress & Anxiety” (N=191)
Staff Accomplishments A number of Counseling Center staff are noted for their professional accomplishments during the year. Mahlet Endale continued elected to serve as Directorate Body Member for ACPA’s Commission for Counseling and Psychological Services (CCAPS), Kimber Shelton (early career) and Franco Dispenza (graduate student) were selected as inaugural members to APA’s Society of Counseling Psychology Leadership Academy. Toti Perez continued his term as VP for Communications for APA’s Society of Counseling Psychology.
Professional Development The counseling staff are required to obtain continuing education in order to maintain their professional license and to provide services through the Counseling Center. Continuing education may be obtained through attendance at workshops, seminars, or professional conferences/conventions. The counseling staff continued their individual professional development through attendance at a number of various workshops and programs. In addition, counseling staff attended and/or presented at various professional meetings, and were involved in research and publication throughout the year as listed below: Nelson Binggeli Continuing Education: The Health Consequences of Rracism, Discrimination, and Privilege Diversity Guidelines and the APA Ethics Code
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Integrating Spirituality into Multicultural Counseling Creating e-books, podcasts, apps & other programs: Educating the public on the internet Legal and ethical approaches to 21st century practices: Telepsychology skills & equipment Psychopharmacology 2012: An overview of practical medication treating options Meetings/Conferences Attended: Georgia Psychological Association Conference (Hiawassee, GA) 5th Biennial Cultural Competency Conference (Atlanta, GA) Recovery Management & the Treatment of Substance Abuse on College Campuses (Atlanta, GA) Invited Presentations: “B = PhD: Setting the Right Priorities for Graduate School" - Invited presentation delivered to graduate students in Georgia Tech's Graduate and Family Housing Mack S. Bowers Continuing Education Recovery Management and the Treatment of Substance Abuse on College Campuses (Atlanta, GA) Meetings/Conferences Attended: Association of Counseling Center Training Agencies (Lake Geneva, WI) Irene Dalton Continuing Education: Workshops on Mindfulness, Addiction, Eating Disorders, Psychopharmacology, Mental Status and Risk Assessment Recovery Management and the Treatment of Substance Abuse on College Campuses (Atlanta, GA) Extensive reading on Asperger's Syndrome Professional Memberships and Positions Held GCCA Practicum Coordinator Listserv Research Publications/Conference Presentations: “Surviving a Breakup: Tips for Coping” (ParentNews) Mahlet Endale Continuing Education DBT and Advanced DBT Training Ethics Training Meetings/Conferences Attended: American College Personnel Association Convention (Baltimore, MD) Recovery Management and the Treatment of Substance Abuse on College Campuses (Atlanta, GA) Research Publications/Conference Presentations: Endale, M. (In Print). Xenophobia. In K. Keith (Ed.), Encyclopedia of Cross Cultural Psychology (1st ed.). Malden: Wiley-Blackwell.
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Endale, M. Improving Our Lives. Dinq. Invited Presentations Helping International Students on a College Campus. Invited presentation for a webinar on NAFSA. Kenneth C. Frontman Continuing Education: Ethics (GPA) Systems-Centered Therapy New Concepts in Understanding Addiction Meetings/Conferences Attended: Recovery Management and the Treatment of Substance Abuse on College Campuses (Atlanta, GA) Systems-Centered Training & Research Institute Annual Conference, San Francisco, CA (April 2012) SCT Monthly Group Trainings Couples Consultation Group, SCTRI Treating Addiction (Feb. 2012) Jewish Family & Career Services Substance Abuse Advisory Board for Jewish Family & Career Services (April, May 2012) Research Publications/Conference Presentations:
Jorgenson, R. & Frontman, K. (April, 2012). Working with couples: Comparing Emotionally-Focused Therapy (EFT) and Systems-Centered theoretical and clinical approaches, Systems-Centered Training & Research Institute Annual Conference, San Francisco, CA. Frontman, K (March, 2012). Invited Workshop Panel Moderator. Third annual national collegiate recovery conference. Kennesaw State University: Kennesaw, Georgia. Rome Lester Continuing Education: Substance Abuse Treatment for ADHD Treatment of Post Traumatic Stress Disorder The Ethics of Self Care Invited Presentations: Speaker: Take Back the Night Speaker: Women's Leadership Conference Michelle K. Lyn Continuing Education: Recovery Management and the Treatment of Substance Abuse on College Campuses Division Assessment Training Disability 101 Training Meetings/Conferences Attended: 2012 ACCCCS Annual Conference (Chapel Hill, NC)
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Suicide Prevention Conference (Athens, GA) Diversity Symposium (Atlanta, GA) Research Publications/Conference Presentations: Book Chapters (2) accepted for The College and University Counseling Manual: Essential Services Across the Campus (working title) Abby Myers Continuing Education: Completed and passed licensure for Georgia Board of Examiners for Psychologists Addiction as an Attachment Disorder (Atlanta, GA) Treating Complex PTSD (Atlanta, GA) Meetings/Conferences Attended: Recovery Management and the Treatment of Substance Abuse on College Campuses (Atlanta, GA) Ruperto M. Perez Continuing Education: Preventing Medical Errors in Behavioral Health Domestic Violence: Child Abuse and Intimate Partner Violence Clinical Psychopharmacology Ethics & Law Meetings/Conferences Attended: American Psychological Association Convention (Washington, DC) Recovery Management and the Treatment of Substance Abuse on College Campuses (Atlanta, GA) Association of University and College Counseling Center Directors Conference (Scottsdale, AZ) National Association of Student Affairs Administrators (NASPA) Mental Health Conference (Atlanta, GA) National Conference on Race & Ethnicity in American Higher Education (NCORE) (New York, NY) Research Publications/Conference Presentations: Bingham, R., Gloria, A, Perez, R.M., & Roysircar, G. (2011). Community conversations: An intergenerational dialogue on race and ethnicity-A SERD Town Hal Meeting. Presented at the 118th annual meeting of the American Psychological Association, Washington, DC. Perez, R.M. & Stein, J.S. (2012, January). Collaborating for success: Partnering to meet the mental health needs of students. Program presented at the annual National Association of Student Affairs Professionals Mental Health Conference, Atlanta, GA Ray, S.L., & Perez, R.M. (2012, May). A student affairs approach to developing a multicultural competence strategic plan. Program presented at the 25th annual National Conference on Race and Ethnicity in American Higher Education, New York City, New York. Nadine Robinson Professional Development Completed Georgia Tech Emergency Preparedness Certificate Program
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Meetings/Conferences Attended: Women's Leadership Conference (November 2011) "Time Out" Mtg (for salaried employees) (February 2012) "Take Back the Night" (March 2012) Kimber Shelton Continuing Education: Recovery management and the Treat of Substance Abuse on College Campuses (Atlanta, GA) Understanding the Complexity of Intersectionality in Leadership and Research (Boston, MA) Models of Teaching Race, Ethnicity, Gender and Sexual Orientation Intersections in the Classroom (Boston, MA) Research Publications/Conference Presentations: Shelton, K., & Deblaere, C. (Spring, 2012). Reflections of the Society of Counseling Psychology Leadership Academy. Society of Counseling Psychology Newsletter. Invited Presentation: Shelton, K. (2012, March). Isolation and the Impostor Syndrome. Presentation at the Georgia Tech Graduate Technical Symposium, Atlanta, GA.
Service to the Division and Institute During 2011-2012, the Counseling Center staff was active in their work as a part of the various committees within the Center. These committees serve to coordinate the functional areas of the Center and serve to coordinate services to students and the campus. In addition, staff have also participated in service to the Division and/or Institute through their involvement in a number of committees and task forces. Their involvement is listed below:
Mack S. Bowers Counseling Center Committees: Chair, Training Committee Service to the Division/Institute: Member, Division of Student Affairs Technology Committee Member, Go TECH Coalition (Teams Encouraging Campus Health) - Programming Committee Member, Division of Student Affairs Strategic Planning Committee
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Nelson Binggeli Counseling Center Committees: Coordinator, Testing and Assessment Assistant Coordinator, Clinical Services Member, Clinical Services Work Group Member, Training Committee Service to the Division/Institute: Counseling Center Liaison to ADAPTS Irene Dalton Counseling Center Committees: Coordinator, Practicum Training Member, Training Committee Service to the Division/Institute: Member, Alcohol Task Force Implementation Committee CRC Secret Shopper Mahlet Endale Counseling Center Committees: Coordinator, Outreach Services Member, Training Committee Service to the Division/Institute: Member, Body Image Awareness Committee (Womenâ&#x20AC;&#x2122;s Resource Center) Member, Division of Student Affairs Multicultural Competence Strategic Plan Committee Member, Summer Study Abroad Faculty/Staff Kenneth C. Frontman Counseling Center Committees: Member, Training Committee Member, Substance Abuse Member, Outreach Committee, Provided training seminars in projective testing Provided secondary supervision Weekly Group Supervision Group for Psychodynamic Therapies Rome Lester Counseling Center Committees: Group Coordinator Member, Training Committee Service to the Division/Institute: Sexual Assault Task Force Speaker Take Back the Night
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Michelle K. Lyn Counseling Center Committees: Member, Training Committee Member, Counseling Center Student Fees Committee Member, Substance Abuse CE Workshop Committee Service to Institution/Division: Member, Associate Dean of Students Selection Committee Abby Myers Counseling Center Committees/Work Groups: Diversity and Inclusivity Strategic Plan Committee Training Work Group Outreach and Consultation Work Group Service to the Division/Institute: Alcohol Task Force Sub-committee for revising AOD sanctioning protocols Biennial review committee Ruperto M. Perez Service to the Division/Institute: Co-Chair, Student Affairs Diversity Committee Co-Chair, Student Affairs Multicultural Competence Committee Chair, Mental Health Task Force Implementation Group Chair, Search Committee for Associate Vice President of Institute Diversity Member, Student Affairs Program Review Task Group Advisor, Active Minds at Georgia Tech Kimber Shelton Counseling Center Committees: Coordinator, Diversity Programs Member, Training Committee Service to Institution/Division: Member, Safe Space Committee Member, Training and Multicultural work groups
Professional Membership and Leadership Various staff are members of a number of state, regional and/or national professional organizations and/or have received professional recognition during the past year. In 2011-2012, two staff continued in their leadership positions in national organizations. Mahlet Endale continued to serve as Directorate Body Member for ACPAâ&#x20AC;&#x2122;s Commission for Counseling and Psychological Services (CCAPS), and Toti Perez continued to serve as Vice President for Communication for APAâ&#x20AC;&#x2122;s Division 17 (Society of Counseling Psychology). Counseling staff are involved as members within their professional organizations as listed below:
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Nelson Binggeli Member, American College Personnel Association Member, American Psychological Association (APA) • Member, Society of Counseling Psychology, Division 17 o Member, Section on College and University Counseling Centers, Division 17 Mack S. Bowers Member, American Psychological Association (APA) • Member, Division 17 Society of Counseling Psychology • Member, Division 36 Society for the Psychology of Religion and Spirituality Georgia Psychological Association Irene Dalton Member, Georgia College Counseling Association Practicum Coordinator Listserv Mahlet Endale Member, American College Personnel Association • Directorate Body Member, Commission on Counseling and Psychological Services (CCAPS) Member, Georgia Psychological Association Kenneth C. Frontman Member, American Psychological Association (APA) Member, Georgia Psychological Association (GPA) Member, American Association of Marriage and Family Therapists Clinical Fellow, National Register of Health Service Providers Certified Group Psychotherapist (National Registry of Certified Group Psychotherapists) Rome Lester Member, American Association of Marriage and Family Therapists Member, Georgia Association of Marriage & Family Therapists Member, American Group Psychotherapy Association Michelle K. Lyn Member, Georgia Psychological Association Ruperto M. Perez Member, American Psychological Association (APA) • Fellow, Division 17 (Society of Counseling Psychology) • Vice President for Communication, Division 17 o Member, Section on Ethnic and Racial Diversity o Member, Section for Lesbian, Gay, and Bisexual Awareness • Fellow, Division 44 (Society for the Psychological Study of Lesbian, Gay, Bisexual, and Transgender Issues) • Member, Division 45 (Society for the Psychological Study of Ethnic Minority Issues) • Member, Division 51 (Society for the Psychological Study of Men and Masculinity)
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•
Site Visitor, APA Commission on Accreditation
Member, American College Personnel Association • Member, Commission for Counseling and Psychological Services (CCAPS) Member, Georgia Psychological Association Kimber Shelton Member, American Psychological Association (APA) • Member, Division 17 (Society of Counseling Psychology ) • Member, Division 44 (Society for the Psychological Study of Lesbian, Gay, Bisexual and Transgender Issues)
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