Georgia Tech Counseling Center Annual Report 2013-2014
Executive Summary Counseling Center Annual Report 2013-2014 The Georgia Tech Counseling Center is a unit of the Division of Student Affairs, dedicated to enhancing the academic experience and success of all students by providing quality services to students and the Tech community. The Counseling Center educates students for life by supporting the personal and professional development of Georgia Tech students, the educational mission of the Institute and the Division of Student Affairs by providing short-term counseling and assessment to students, and outreach and consultative services to the Georgia Tech community. Our services are available at no charge to currently enrolled students. These services are offered with respect for others, appreciation of individual differences, and compassion. The Center’s services are accredited by the International Association of Counseling Services (IACS). The Center is a member of the Association of University and College Counseling Center Directors (AUCCCD), the Association for the Coordination of Counseling Center Clinical Services (ACCCCS), the Association of Counseling Center Training Agencies (ACCTA), and the Association of Psychology Postdoctoral and Internship Centers (APPIC). During the year, the Center was awarded reaccreditation by the International Association for Counseling Services (IACS) after a site visit by IACS in June 2013. The Counseling Center is also a training site for graduate practicum students and pre-doctoral interns. The practicum training program offers supervised training experiences in providing direct psychological services to students and the campus community. The pre-doctoral internship training program is the capstone training experience for doctoral students in applied psychology. The internship training program offers training to those who are interested in gaining additional experience in working in a counseling center setting. The internship program attracts applicants from across the country that are matched with the Counseling Center through the National Matching Service. The internship program is accredited by the American Psychological Association (APA) and a member of the Association of Psychology Postdoctoral and Internship Programs (APPIC). Summary of Counseling Services Total Number of Counseling Appointments
8,276
Total Number of Counseling Hours Provided
8,808.82
Average Number of Sessions per Client
7.42
Most Frequently Assessed Client Concerns (Top 5)
Total Number of Client Hospitalizations
7
Depression (28%) Anxiety (23%) Relationships (16%) Academic Stress (10%) Alcohol/Drug (8%)
Counseling Center Annual Report | 2013-2014
i
Group Counseling Summary Total Number of Groups Offered 10 Total Number of Clients 126 Total Number of Contact Hours 1836.50
Outreach & Consultation Summary Total Number of Programs Offered Total Number of Contact Hours
194 289.92
Client Demographics – Student Status Student Status: Percent: 15.5 1st year nd 18.5 2 year 18.2 3rd year th 16.1 4 year th 8.9 5 year 1.7 > 5th year 80.3 Undergraduate 19.7 Graduate
Client Demographics Gender Identity: Male Female Transgender Race/Ethnicity: African American/Black Asian American/Asian Caucasian/White Hispanic/Latino(a) International Sexual Orientation (self-identified): Heterosexual Lesbian Gay Bisexual Questioning
Percent: 56.3 43.2 .30 Percent: 8.8 21.8 68.7 7 13.6 Percent: 88.8 .94 2.8 4.4 1.5
Counseling Center Annual Report | 2013-2014
ii
Counseling Center Annual Report 2013-2014 Table of Contents
Page Executive Summary.......................................................................................................................... i Introduction .................................................................................................................................... 1 Staff ........................................................................................................................................................... 2 Overview of Counseling Services............................................................................................................... 3 Counseling Services......................................................................................................................... 5 Client Characteristics ................................................................................................................................. 6 Client Outcome Data ................................................................................................................................. 9 Group Counseling Outcome Data............................................................................................................ 11 Outreach Outcome Data ......................................................................................................................... 13
Diversity Programs ........................................................................................................................ 16 Internship & Practicum Training ................................................................................................... 17 Professional Development ............................................................................................................ 18 Service to the Division and Institute ............................................................................................. 22 Professional Membership and Leadership ................................................................................... 23
Counseling Center Annual Report | 2013-2014
iii
Introduction The Georgia Tech Counseling Center is a unit of the Division of Student Affairs. The mission of the Georgia Tech Counseling Center is the dedication of its services to enhance the academic experience and success of all students by providing a variety of counseling and psychological services to students and the greater campus community. The Counseling Center accomplishes its mission by offering services to students that facilitate personal development, assist in the alleviation, remediation, and prevention of distress, and educate students in ways that develop self-awareness, self-reliance, and self-confidence. The Center’s services are accredited by the International Association of Counseling Services (IACS). During this past year, the Center was awarded reaccreditation by the International Association for Counseling Services (IACS) after a site visit by IACS in June 2013. The Center is also member of the Association of University and College Counseling Center Directors (AUCCCD), the Association for the Coordination of Counseling Center Clinical Services (ACCCCS), the Association of Counseling Center Training Agencies (ACCTA), and the Association of Psychology Postdoctoral and Internship Centers (APPIC). The Center is dedicated to enhancing the academic experience and success of all students by providing a variety of counseling and psychological services to individuals and the campus community. The Center is staffed by licensed mental health professionals and counselors-in-training. We provide short-term counseling services to address personal and career concerns. Our services are available at no charge to currently enrolled students. These services include: Individual & Couples Counseling Group Counseling Outreach & Consultation
Emergency & Crisis Services Referral Services Testing and Assessment After-hours On-call Services
The Counseling Center also serves as a training site for graduate practicum students and predoctoral interns. The practicum training program offers supervised training experiences in providing direct psychological services to students and the campus community. The pre-doctoral internship training program is the capstone training experience for doctoral students in applied psychology. The internship training program offers training to those who are interested in gaining additional experience in working in a counseling center setting and attracts applicants from across the country who are matched with the Counseling Center through the National Matching Service. The internship program is accredited by the American Psychological Association (APA).
Counseling Center Annual Report | 2013-2014
1
Staff The Counseling Center has 11 (10.5 FTE) counseling staff (inclusive of the director). The Director, and Associate Directors comprise the administrative group of the Counseling Center responsible for overall administration of the agency as well as overseeing and coordinating policies and procedures for the Center. The following is a listing of the counseling staff at the Counseling Center for 2013-2014: Mack S. Bowers, PhD Lacy Currie, PhD
• Associate Director/Training Director, Licensed Psychologist • Staff Therapist/Coordinator Suicide Education/Prevention and Crisis Response Irene Dalton, PhD • Licensed Psychologist, Practicum Coordinator Kenneth C. Frontman, PhD • Licensed Psychologist Tiffiny Hughes-Troutman, PhD • Licensed Psychologist, Outreach & Professional Development Coordinator Rome Lester, LMFT • Licensed Marriage and Family Therapist, Group Program Coordinator Michelle Lyn , PhD • Associate Director/Clinical Director, Licensed Psychologist Abby Myers, PhD • Licensed Psychologist, Coordinator for AOD Programs Ruperto M. Perez, PhD • Director, Licensed Psychologist Kimber Shelton, PhD • Staff Psychologist, Diversity Programs Coordinator vacant • Testing & Assessment Coordinator The Center also has 3 (2.5 FTE) administrative support positions. The following is a listing of the administrative support staff at the Counseling Center for 2013-2014: Detanya Celestine Nadine Robinson Eric Neville
• Administrative Professional III (Office Manager) • Administrative Professional I (Secretary/Receptionist) • Administrative Professional I (Administrative Clerk)
During 2013-2014, the Center experienced significant turnover and transition of administrative and counseling staff. In May 2013, Ms. Joni Gober left her position as Administrative Professional III and Ms. Detanya Celestine was appointed as interim Administrative Professional III. A search was conducted and Ms. Raquel Sams was hired as a Tech Temp to fill the Administrative Assistant I (secretary/receptionist) role in July 2013. In May 2013, Jenny-Wu, PhD resigned her position as Administrative Professional I (administrative clerk) and, after a national search, Eric Neville was hired in Fall 2013 to fill the position. In December 2013, Ms. Detanya Celestine was hired as Administrative Professional III and a search was conducted to fill the Administrative Professional I position. In January 2014, Ms. Nadine Robinson was extended and accepted an offer for the Administrative Professional I position and re-joined the Center in May 2014. In 2013, a search was conducted to replace the staff psychologist vacancy as a result of Dr. Nelson Binggeli’s resignation in August 2012. After an initial review of candidates, the search was extended to Spring 2014. Also during Spring 2013, a national search was conducted to fill a new psychologist position to coordinate suicide education and prevention and to coordinate the Center’s crisis response plan. Lacy Currie, Ph.D. was hired in August 2013 as the Center’s new staff psychologist and Coordinator for Suicide Education/Prevention and Crisis Response. A search for new postdoctoral position was also conducted. The new postdoctoral position is a joint collaboration between the Counseling Center and the Athletic Association to provide
Counseling Center Annual Report | 2013-2014
2
psychoeducational testing for student-athletes as well as to serve students at the Counseling Center. Sarah Dunn, Ph.D., ABPP was hired as a Tech Temp to fill this position for the year. A search was conducted in Spring 2014 with an anticipated start date of September 2014. In December 2013, Rome Lester, LMFT announced her retirement at the end of the year. Additionally during Spring 2014, Kimber Shelton, Ph.D. and Abby Myers, announced their resignation to pursue other opportunities outside of the Counseling Center. The Counseling Center hired 3 Tech Temp psychologists to fill 1.5 FTE hours of counseling services during the Spring. A national search was conducted to fill the 4 vacant staff psychologist positions (Binggeli, Lester, Shelton, Myers) in Spring 2014. The Center anticipates completing the search and hiring process for these positions by the end of FY 2014. The Counseling Center sponsors an APA-accredited pre-doctoral internship training program. Three candidates were matched with the Counseling Center from a national applicant pool to become the Center’s fifth internship class and will complete their internship in August 2013: Erin English Eleanor McMahon Brandon Velez
• Auburn University • University of Georgia • University of Florida
In addition, the Counseling Center sponsors training for practicum students each year from graduate counseling or psychology programs. In 2013-2014, the Counseling Center accepted the following into the practicum training program: Kathleen Clark Irene Daboin Cheryl Garn Monica Manuel Johanna Menendez Kiranmayi Neelarambam
• • • • • •
Georgia State University Georgia State University Georgia State University Georgia State University Georgia State University Georgia State University
Overview of Counseling Services Individual & Couples Counseling. The Center offers individual counseling for students who present with a wide variety of psychological, vocational, and academic concerns. The most frequently assessed concerns are depression, anxiety, and relationship issues. In addition, the Center provides couples counseling to currently enrolled students and their partners/spouses. To be eligible for couples counseling, one member of the couple must be a currently enrolled student. The Counseling Center uses a short-term model of counseling to assist them in addressing their concerns. Group Counseling. The Center offers several groups each semester. These include support group, therapy groups, and educational groups. Outreach & Consultation. The Counseling Center offers campus consultation to various campus groups and a number of educational programs and workshops as well. These workshops are open to all Georgia Tech students, faculty, and staff. Some of the workshops that are offered are on topics such as stress management, managing anxiety, relationships, and study skills.
Counseling Center Annual Report | 2013-2014
3
Emergency & Crisis Services. The counseling staff provides crisis and emergency services during regular office hours as well as after-hours and during the weekend. Emergency walk-in times are available during the week for students experiencing a personal crisis. In addition, after-hours consultation and crisis service is available through the counselor-on-duty. The counseling staff is also available to provide emergency response to campus incidents and events. Referral Services. Psychiatric referrals for medication evaluation and treatment are available through the psychiatrist at the Student Health Center. The Counseling Center works closely with the psychiatrist to facilitate referrals for psychiatric evaluations and follow-up as needed. In addition, a comprehensive listing is maintained by the Counseling Center for students who are in need of extended services or whose presenting concerns are beyond the scope of service at the Center. Testing & Assessment. A variety of psychological, cognitive, and personality tests are available from licensed psychologists for clients. These include screenings for ADHD, personality assessment, and interest inventories. Mandatory assessments (e.g., drug and alcohol, stress, anger, psychological) are also provided via referrals from the Office of Student Integrity.
Counseling Center Annual Report | 2013-2014
4
Counseling Services The Counseling Center continued to provide quality services through 2013-2014, striving to meet the needs of students and the campus by providing a range of counseling and outreach/consultation services. The demand for initial counseling services reached its peak in September 2013 (N=153), the second highest peak in September in the past 2 years. A total of 1,176 new students seeking counseling services during the reporting year 2013-2014.
Figure 1.
Counseling Services Data During 2013-2014, a total of 1,176 students were seen at the Center for initial consultation (individual, couples, group, crisis/emergency/urgent). The Center provided a total of 8,276 client appointments with a total of 8,088.82 client hours. Additionally, counseling staff were involved in 7 client hospitalizations during 2013-2014.
Figure 2.
Students presented to the Counseling Center with a variety of concerns. Of the concerns presented by students, the most frequently assessed client concerns were: depression (28%), anxiety (23%), relationships (16%), academic stress (10%), alcohol/drug (8%). The average number of sessions provided to students was 7.42 sessions.
Counseling Center Annual Report | 2013-2014
5
Approximately 10% of new students requiring extensive counseling were offered an outside referral to agencies/practitioners in the community. Client Characteristics Figure 3.
The Counseling Center continued to serve a number of diverse students during 2013-2014. Of the students of color seen at the Counseling Center, 21.8% were Asian/Asian-American, 8.8% were Black/AfricanAmerican, and 7% were Hispanic/Latina(o). Additionally, international students comprised 13.6% of the clients seen at the Center. Other client characteristics are presented in Tables 1-3.
Figure 4.
Counseling Center Annual Report | 2013-2014
6
Table 1
Gender: Male Female Transgender Sexual Orientation (self-identified): Heterosexual Lesbian Gay Bisexual Academic Status: 1st year 2nd year 3rd year 4th year 5th year > 5th year Undergraduate Graduate
% Counseling Center Clients
% GT Campus
55.4 41.5 .30
64.1 30.9 -
88.8 .94 2.8 4.4
-
15.5 18.5 18.2 16.1 8.9
18.4 22.7 23.7 35.1 -
1.7 80.3 19.7
67.8 32.2
% Counseling Center Clients
% GT Campus
4.4 11.6 60.3 6.1 5.8 11.1 .3
2.4 9.1 66.8 4.3 8.9 7.7 -
2.0 4.3 10.5 16.2 29.2 25.8 8.1
-
Table 2
College: Architecture Computing Engineering Ivan Allen Business Sciences Undeclared GPA: 0.0 and < .99 1.0 and less than 2.0 2.0 and less than 2.5 2.5 and less than 3.0 3.0 and less than 3.5 3.5 and less than 4.0 Equal to 4.0
Counseling Center Annual Report | 2013-2014
7
Table 3 % Counseling Center Clients Residence: Fraternity/Sorority Off Campus Residence Hall Other
5.6 43.7 47.0 .8
Referral Source: ADAPTS Career Services Dean of Students Faculty/Staff Family Friend Health Center Housing OMED Other
2.1 2.4 8.1 6.4 7.2 20.5 18.5 4.7 .3 28.1
Counseling Center Annual Report | 2013-2014
8
Client Outcome Data Client Satisfaction Survey. The Counseling Center engages in ongoing assessment of client experiences at the Center. Each year, the Center randomly surveys its clients during 2 weeks in the Fall and Spring semesters to assess the degree of their satisfaction with the Counseling Center, the degree of satisfaction of their progress during counseling, and the degree to which counseling has been helpful to them in their academic success. The survey is based on a 5-point Likert-scale rating from 1 (not at all satisfied) to 5 (very satisfied). In sum, clients (N=268) indicated that they were satisfied with their overall counseling experience and that counseling was helpful in improving or maintaining their academic performance. Results from other items are listed in Table 4. Table 4
How satisfied are you with the services you have received at the Counseling Center? How satisfied were you with you initial screening appointment? How satisfied are you on your progress with the concerns that brought you to counseling? How satisfied have you been with your counselor? How satisfied are you that your counselor understands the nature of your concerns? How satisfied are you with how your counselor respects your culture and identity? How satisfied are you with the assistance of the Front Desk staff? How helpful has counseling been to you in supporting your academic progress? How Helpful has counseling been to you in remaining at Tech? How likely would you be to recommend our services to a friend?
Avg. Rating 4.27 4.26 4.02 4.47 4.36 4.74 4.51 3.95 4.16 4.40
Client Experience of Counseling. In addition, clients were also asked to provide open feedback and comments as to their experience at the Counseling Center. Below is a sample of the client comments:
“This service has been wonderful and has helped me get back on my feet. Thank you.” Amazing progress that continues to make my life better at GT. Thank you for your continued assistance it has literally changed my life.” “Great center with truly compassionate and empathetic professionals. Would highly recommend to other Georgia Tech students. The center has provided enormous support in very stressful times.” “I have some very difficult problems to solve. The service has been very patient with me on this.” “Still working out issues, still early, but I feel much better knowing I can come here.” “I like the way we tackled problems in 'hw' problems, it was nice.” “A good facility available to students and it's helping them to deal with their problems.”
Counseling Center Annual Report | 2013-2014
9
“This is a good service available to students” “What I'm seeing the counselor for is somewhat of a sensitive topic which doesn’t receive much research attention. We are both learning about my issues as we go, but she is very helpful with issues related to my primary concern.”
“Sometimes the wait times for individual counseling/initial counseling are long but I feel there is always good immediate support for emergencies. But it would have been nice to have long term / steady support sooner (more immediate initial consultation/quicker/ group individual counseling). Overall I am satisfied with the services and would recommend to friends.” “Maybe counselor could summarize how they think you feel so you know if they understand completely.” “I do a lot of unguided talking and venting but don't feel it is addressing the issues very well. It is nice to vent, though.”
CCAPS. As a regular part of the initial screening paperwork, the Counseling Center utilizes the Counseling Center Assessment of Psychological Symptoms (CCAPS; Soet & Sevig, 2006). The CCAPS focuses on the unique presenting issues of college students. Students are asked to respond to each item based on a 5-point Likert scale (0=not at all like me, 4=extremely like me). The CCAPS includes 9 subscales: depression, eating issues, substance use, general anxiety, hostility, social role anxiety, family of origin issues, academic stress, and spirituality. There are 5 additional scales included for clinical utility: dissociative symptoms, cultural/ethnic identity, violent thoughts, and history of abuse. The CCAPS has demonstrated strong convergent and divergent validity and has demonstrated strong reliability (α=.93). The CCAPS also is integrated within the Titanium scheduler and database which allows for automated scoring and report generation. Overall results indicate that clients present with equal scores on Depression as students in other counseling centers nationally (1.58) and slightly higher levels of Academic Distress (1.92) than counseling center clients in general based on national averages. Clients scored lower on levels of Generalized Anxiety (1.38), Eating Concerns (.77), Substance Use (.60), and overall Distress (1.53) than counseling center clients in general based on national averages. Figure 5.
Counseling Center Annual Report | 2013-2014
10
This past year, the Counseling Center also began collecting session outcome data for students engaged in individual counseling. Session-to-session outcome data has provided counseling staff with changes in a clientâ&#x20AC;&#x2122;s progress over time and has helped to better inform the counseling process as well as to engage students in their own care. Overall results (Table 5) indicate that students who received individual counseling demonstrated significant decrease in the major concern areas and a significant decrease in overall distress. Table 5. Subscales
Depression Gen. Anxiety Social Anxiety Academic Distress Eating Concerns Family Distress Hostility Substance Use Distress Index
Baseline Avg. Standard Score .94 1.0 1.36 1.23 1.25 1.21 1.16 1.45 1.10
Latest Average Standard Score -.05 -.03 .75 .46 .79 .40 .24 .51 .23
Standard Score Change -.99 -1.03 -.61 -.77 -.46 -.81 -.92 -.94 -.84
Significance level p<0.05 p<0.05 p<0.05 p<0.05 p<0.05 p<0.05 p<0.05 p<0.05 p<0.05
Group Counseling Group counseling continued to be offered by the Counseling Center. For 2013-2014, the Center was successful in offering a total of 10 groups during Fall and Spring semesters. The groups program resulted in a total of 1836.5 client hours. Senior staff facilitated a number of groups throughout the year. Groups were also facilitated/co-facilitated by interns and practicum students. A limited number of groups were also offered during the Summer semester based on student demand. Group Counseling Outcome Data In 2013-2014, clients were asked to provide their evaluation of their group counseling experience. The survey is based on a 5-point Likert-scale rating from 1 (not at all satisfied) to 5 (very satisfied). In sum, clients (N=76) indicated that they were satisfied with their overall group counseling experience and that group counseling was helpful in improving or maintaining their academic performance. The results from each survey item are presented below in Table 6.
Counseling Center Annual Report | 2013-2014
11
Table 6
How satisfied are you with the services you have received at the Counseling Center? How satisfied were you with you initial consultation appointment? How satisfied are you with the assistance of the Front Desk staff? How satisfied have you been with your group counselor(s)? How satisfied are you that your group counselor(s) understand(s) the nature of your concerns? How satisfied are you with how your group counselor(s) respects your culture and identity? How satisfied are you on your progress with the concerns that brought you to group counseling? From your experience in group therapy, how satisfied are you with your ability to connect with others in the group? From your experience in group therapy, how satisfied are you with the degree of safety to explore your concerns in the group? How helpful has counseling been to you in improving or maintaining your academic progress? How helpful has counseling been to you in remaining at Tech? How likely would you be to recommend our services to a friend?
Avg. Rating 4.51 4.35 4.37 4.65 4.45
4.84 4.09 4.28
4.46
4.14
4.21
4.75
In addition, clients were also asked to provide open feedback and comments as to their experience of group counseling at the Counseling Center. Below is a sample of the comments:
“Very timely in getting me into a counseling group.” “The grad thesis group has been wonderful. The entire PhD process can be super isolating. This group allows you to realize that you are not alone. Keep up the good work!” “Thanks for all of your help. I was skeptical about group counseling but it has proven to be very helpful.” “I'm lucky to have asked for help from the Center. My experience has been amazing. I would not be where I am right now without it.” “The counselors are wonderful people. However, the process of getting into the center is really unpleasant and can feel harsh.” “Good group, good counselors. Hope to continue for a while.” “It's nice to see that other people have the same concerns.”
Counseling Center Annual Report | 2013-2014
12
“I really enjoyed group, I almost don't want it to end. It really helped me get through this semester.” “This group is incredibly important & beneficial. I've support and the ability to voice concerns that I am unable to address in my regular grad life. Keep up the good work!” “Being in group has been very helpful in bettering my emotional wellbeing. The Center has been extremely helpful.” “Feel that group is good but not helping with root of problem.” “Personally, I have trouble expressing my feelings and concerns to other people, so it's still hard to share myself with a group.” “Group has been really helpful for me to work through many of the issues I have. However, I feel that there either needs to be better enforcing of the time people speak or less people in the group. I have noticed a few times in this group that the junior moderator has pressed on someone to keep talking even though they were wrapping up which has caused other students to not get to share or get pushed into the last few minutes. Overall, I feel group has been invaluable and everyone has been very great to get to know.”
Outreach & Consultation The Counseling Center continued its service in the area of outreach and consultation, providing a wide variety of programs and workshops to students and the campus community. Outreach programs were offered from a core set of offerings each year in addition to responding to individual outreach requests from consultation contacts, student groups, organizations, and departments. The Counseling Center was very successful in its efforts to provide quality outreach and consultation to the campus community. A total of 194 educational workshops and outreach programs were presented to the campus community and a total of 289.92 contact hours. The Counseling Center continued to partner with a number of campus groups and organizations (e.g., Housing, FASET, Women’s Resource Center, CETL,) to offer programs to faculty, staff, and students. Outreach Outcome Data Evaluations were conducted for outreach programs provided to students and the campus. Ratings are based on a 5-point Likert scale. Overall, this year’s evaluation results point to the general effectiveness of outreach programs for the campus. These results indicate the ongoing and increased efforts of our outreach program to intentionally target students and campus needs and the Center’s efforts in effectively meeting those needs (Table 7).
Counseling Center Annual Report | 2013-2014
13
Figure 6.
Table 7 Avg. Rating (1-5 scale) Workshop Evaluation • Breadth of Coverage • Personal/Practical Relevance • Effectiveness of Presentation Presenter • Knowledge • Preparation • Engagement of Audience Goal Accomplishment Arrangements • Convenience • Notification of Event • Location/Room Environment • Format/Multimedia Use
4.28 4.34 4.26 4.59 4.56 4.20 4.14 4.37 4.17 4.38 4.36
Counseling Center Annual Report | 2013-2014
14
Social Media The Counseling Center maintains a Twitter account (@GTCounseling) to provide information regarding available services and upcoming programs. In addition, The Center provides information regarding mental health issues and topics pertinent to Tech. Since its establishment in 2011, the Center has a gained a following of 308 subscribers, including Georgia Tech (@georgiatech), Georgia Tech SGA (@gtsga), and the Georgia Tech Student Alumni Association (@GTSAA). The Counseling Center maintains a series of topical videos designed to provide additional information to students, faculty, and staff related to various topic areas. Topic areas ranged from providing an overview of counseling and how to make an initial appointment to addressing stress and adjustment issues for international students. The videos are accessible via the Counseling Center’s webpage or the Counseling Center’s YouTube channel (youtube.com/user/GTCounseling).
Figure 7.
Counseling Center Annual Data 2013-2014 Total YouTube Views
The total number of views for all videos this past year was 3,123 and 8,927 of estimated minutes watched. The most popular video this past year was, “Mind Over Mood: Promoting Healthy Ways Of Thinking” with total 1,347 views. During the past year, the Counseling Center piloted live streaming of selected outreach presentations in order to increase access to outreach programming to students off campus or student unable to attend (e.g., graduate students). The Wellness & Stress Management workshop series were recorded a shred via USTREAM, an on-line webbased video streaming service. In addition, notice of the workshops were promoted via Twitter to followers of the Counseling Center’s Twitter account. Workshops were live-streamed and then later archived to the Center’s YouTube account where students may view past program presentations. In all: 5 workshops were streamed live in Fall 2013 6 workshops were streamed live in Spring 2014 Initial responses to the live streaming format were generally very positive and the Center will continue to live stream selected programs for the upcoming year.
Counseling Center Annual Report | 2013-2014
15
Diversity Programs The Counseling Center continued with a number of diversity programming and initiatives throughout 2013-2014. The Center continued its annual retreat during the end of the Fall semester. This annual diversity retreat allows for strategic planning regarding the Center’s integration of diversity within its services as well as an opportunity for all staff to engage in continued exploration of issues of diversity and to expand knowledge and skills in this area. Through the efforts of the Center’s Diversity Programs Coordinator, Kimber Shelton, PhD, the Counseling Center provided a variety of programs and services for the Center’s staff, students, and the Tech community as highlighted below:
Sponsored ally trainings Established a multicultural training rotation for interns Topical programming focus on the needs of students with disabilities Invited guest speakers
In addition, the Counseling Center senior staff continued its professional development in cultural competency by engaging in a series of invited dialogues to continue exploration of areas of diversity and inclusion to allow for increased insight an awareness of the impact of diversity issues on client services and professional and personal development. The Center also continued its annual Diversity Winter Retreat at the Carter Center which continued to provide an opportune time and setting to continue exploration, awareness, and education of cultural competencies.
Emergency & Crisis Services Emergency and crisis services continued to be provided by the Counseling Center during 2013-2014. The Counseling Center offers a number of walk-in emergency times during regular office hours for students. During these times, students may meet with the counselor-on-duty to discuss their concern. Appointments for additional intake or recommendations for counseling at the Center may be made during this time. In addition, for students whose presenting concerns require more on-going counseling than can be provided at the Center, counseling staff work with students to provide community referral options. During 2013-2014, a total of 225 clients were seen by counseling staff for urgent/emergency screenings and crisis interventions. Additionally, counseling staff were involved in 7 client hospitalizations during 2013-2014. The Counseling Center refers students in need of hospitalization to various area facilities. The Counseling Center has continued its student referrals to Riverwoods Hospital and to Ridgeview Institute based on each facility’s amenability to receive referrals. The Center has also utilized other area facilities, such as Grady Hospital, for emergency and crisis referrals.
Counseling Center Annual Report | 2013-2014
16
Internship & Practicum Training During 2013-2014, the Counseling Center’s training program continued its pre-doctoral training program in psychology. In addition, the Counseling Center also accepted a number of graduate students in counseling and psychology from area institutions for its practicum training program. Mack Bowers, PhD serves as the Training Director and oversees the internship and practicum programs. The Training Committee is responsible for the review and selection of applicants as trainees at the Center. Internship: Mack Bowers, PhD serves as the Internship Training Director in coordinating the selection of intern candidates, serving as liaison to academic training directors, and coordinating the orientation, training and supervision of interns, and evaluation of the internship. Three pre-doctoral positions were matched with the Counseling Center via the 2013 APPIC Match process from a national applicant pool to become the Center’s sixth internship class. Erin English (Auburn University), Eleanor McMahon (University of Georgia), and Brandon Velez (University of Florida) joined the Center in August 2013 and will complete their internship in August 2014. Practicum Training: In addition to the internship program, the Center continues to sponsor a practicum training program for graduate students in counseling and psychology. Irene Dalton, PhD serves as the Practicum Coordinator in recruitment and selection of practicum candidates, serving as liaison to academic training directors, and coordinating the orientation, training and supervision of practicum students, and evaluation of the program. During 2013-2014, 6 graduate students were accepted as practicum trainees: Kathleen Clark Irene Daboin Cheryl Garn Monica Manuel Johanna Menendez Kiranmayi Neelarambam
• • • • • •
Georgia State University Georgia State University Georgia State University Georgia State University Georgia State University Georgia State University
During their time at the Center, practicum students take part in conducting individual and group counseling under the supervision of senior counseling staff or postdoctoral resident. In addition, practicum students may become involved in outreach opportunities presented to the Center. As part of the training experience, senior staff provides weekly orientation and training seminars for intern and practicum students. Evaluation of the practicum program and assessment of the training experience was conducted based on a 5-point Likert scale (1=Dissatisfied, 5=Very Satisfied). Overall, practicum students indicated a high level of satisfaction of their direct service experiences (avg. = 4.61), supervision and didactic training (avg. = 4.91), and relationships with staff (4.5).
Counseling Center Annual Report | 2013-2014
17
Professional Development The counseling staff are required to obtain continuing education in order to maintain their professional licenses and to provide services through the Counseling Center. Continuing education also insures that the counseling staff are committed to the Division’s core value of excellence by supporting the professional development of staff. Continuing education may be obtained through attendance at workshops, seminars, or professional conferences/conventions. The counseling staff continued their individual professional development through attendance at a number of various workshops and programs. In addition, counseling staff attended and/or presented at various professional meetings, and were involved in research and publication throughout the year as listed below: Mack S. Bowers Continuing Education Association of Counseling Center Training Agencies, New Orleans, LA; (September 21-25, 2013). Diversity Scholar Presentations How do you say “Rafting” in Spanish? The challenges of language mismatches in supervisory dyads LGBTQ Mentoring Programs: What can they do for your counseling center? Internship Imbalance: Training Directors’ Impressions and Coping Strategies as Reported in the ACCTA Survey Passages through ACCTA Training Directors’ Roles in Addressing the Internship Crisis: A Social Justice Perspective Social Justice Issues in the Supervision of International Student Interns The Impact of the Internship Crisis on the Psychology Training Community: ACCTA liaison panel. Still Guarding the Gate: How to effectively create and utilize a remediation plan Walking the Talk: Training Director’s Journeys into Privilege Through a Global Lens: Best practices and challenges in multicultural clinical supervision (2014). International Counseling Psychology Conference, Atlanta, GA. Meetings/Conferences Attended Association of Counseling Center Training Agencies, New Orleans, LA (September 21-25, 2013). Society of Counseling Psychology, Atlanta, GA (March 13-16, 2014) Invited Presentations Bowers, M., English, E., & Epps, P. (2014). From Applicant to Intern: Surviving the match. Panel presented to the International Society of Counseling Psychology Conference; Atlanta, GA. Bowers, M. & Werther, E. (2014). Successful Mentoring: What are your expectations? Panel presented to the International Society of Counseling Psychology Conference; Atlanta, GA. Lacy Currie Meetings/Conferences Attended Georgia Suicide Prevention Coalitions Conference American Foundation for Suicide Prevention Research Connection: The Impact of Alcohol Use on Suicide Attempts
Counseling Center Annual Report | 2013-2014
18
Critical Incident Stress Management (CISM): Group Crisis Intervention Suicide Prevention College Conference: Building Suicide Safer Campuses Research Publications/Conference Presentations Pisarik, C. T., & Currie, L. K. (In press). Recording and interpreting work-related daydreams: Effects on vocational self-concept crystallization. The Career Development Quarterly. Invited Presentations Georgia Tech Veteran’s Symposium: Key Note Speaker Irene Dalton Continuing Education Workshops at below conferences “Ethics and Social Media” (anxiety and stress management institute) Meetings/Conferences Attended "Collaborative Perspectives on Addiction" May 4, 2013 in Atlanta. “Social Thinking” Oct 4-5 Denver, CO Professional Memberships and Positions Held GCCA Practicum Coordinator Listserv Research Publications/Conference Presentations "Interdisciplinary treatment teams for addictive disorders on college campuses" presented by Dr. Irene Dalton, Dr. Abby Myers and Dr. Shannon Croft. Tiffiny Hughes-Troutman Continuing Education An Introduction to the DSM-5: An Overview Veterans 101: Finding Meaning in an Adjustment to Civilian Life Veterans and Trauma Advanced Contemporary Topics in Child & Adolescent Psychopharmacology From Beatings to Behavior Modification: Intervention for African American Families Developing Affirmative and Culturally-Responsive Practice with Transgender Clients The Joys and Challenges of Teaching Psychology: Best Practices The Power of an Hour: Maximize your Time, Talent, and Budget via Social Media To Study, or not to Study?: The Use of Empirical Evidence to Support and Create Outreach Programs A Social Justice Movement: Meeting Clinical Demand Bridging the Divide Between You and Your Student Audience Treating the Young Adult with a Dual-Diagnosis – Ridgeview Institute Meetings/Conferences Attended Georgia Psychological Association Annual Meeting Publications/Conference Presentations What to Expect When Your Child Comes Home From Winter Break. ParentNews Newsletter, Georgia Tech Division of Student Affairs.
Counseling Center Annual Report | 2013-2014
19
Preparing the Next Generation of Psychologists: The Value of Mentoring within GPA. Georgia Psychologist Magazine. Recognizing and Assisting Students in Distress. The Buzz at Student Affairs Newsletter, Georgia Tech. Michelle K. Lyn Continuing Education College Day at Ridgeview – Working with Young Adults with Addiction – February 2014 Healing Trauma Conference – Working with African American Men – June 2014 Meetings/Conferences Attended Association for the Coordination of Counseling Center Clinical Services (ACCCCS) – Annual Conference May 2013 Diversity Roundtable – Georgia Institute of Technology October 2013 Southern College Health Association Annual Conference – February 2014 Not Alone – The White House and the OCR’s new guidance on Title IX – May 2014 “And Still We Rise: Women’s Stories of Challenge and Triumph (Women’s History Month Program) March 2014 Invited Presentations Community Meeting – Assisting Student with High School to College Transition, Panel Member – Lovett School – November 2013 Ruperto M. Perez Continuing Education Developing Allies: Ethical and Practical Issues in Partnering with Students to Marshal Resources for Counseling Centers Ethics and Law in Psychology Brainstorm: Discovering the Hidden Power and Purpose of the Adolescent Mind Rejuvenating and Recalibrating Counseling Center Work: In Search of Values, Roles, and then...Decisions The impact of forced employment termination Whistling Vivaldi: How Stereotypes Affect Us and What We Can Do 4The Professional Health Project: A Collaborative Academic Partnership to Strengthen Student Resilience and Coping Interfacing with Campus Constituents: Roles, Boundaries and Ethics for Counseling Services Discovering the Hidden Power and Purpose of the Adolescent Mind Connection versus Enforcement: Lessons Learned From the "teachable Moments" Substance Abuse and the Brain: Implications for College Students Feeling Down about Hooking Up: Examining Associations among Emotional Reactions, Alcohol, Sexual Behavior, and Victimization High-Tech College Mental Health: UC San Diego's Strategies for Connecting with Students Four Into One: Integrating Counseling, Student Health, EMS, and Peer Education Services White House Mental Health Initiative: Partnering to Raise Awareness, Acting to Support Student Success Prevention is a Journey-Not a Destination: Lessons Learned from One Campus Team about the Meaning of Success and the Road that Lies Ahead Transformative Student Affairs Practices to Enhance a Culture of Care on Campus Capacity Building for Collegiate Recovery: Essential Assets and Campus Examples Development of a National Systemic Approach to Post-Secondary Student Mental Health
Counseling Center Annual Report | 2013-2014
20
Understanding the DSM-5: Problems and Prospects in the Diagnostic Revisions Enhancing Mental Health: Creating a Culture of Connection by Engaging Men Collaborative Care: Integrating Mental Health Screenings and Consultations in a Student Health Center Exploring the Labyrinth: Supporting Non-Heterosexual College Males' Multiple Identity Development Preventing Medical Errors Domestic Violence: Child Abuse and Intimate Partner Violence Meetings/Conferences Attended Association of University and College Counseling Center Directors Conference (San Diego, CA) American College Personnel Association Convention (Indianapolis, IN) NASPA Mental Health Conference (San Diego, CA) Society of Counseling Psychology International Conference (Atlanta, GA) Research Publications/Conference Presentations Perez, R.M. (2014, January). Addressing students of concern: Models of collaboration. Program (Chair) presented at the annual National Association of Student Affairs Professionals Mental Health Conference, San Diego, CA. Perez, R.M. & Stein, J.S. (2014, January). Addressing students of concern through partnership and collaboration. Program presented at the annual National Association of Student Affairs Professionals Mental Health Conference, San Diego, CA. Perez, R.M. (2014, March). Mentoring future leaders: Tips from successful academic and student affairs administrators. Symposium presented at the 2014 National Counseling Psychology Conference, Atlanta, GA Perez, R.M. (2014, March). How did I get here? Practitioners reflecting on their career paths. Symposium presented at the 2014 National Counseling Psychology Conference, Atlanta, GA Invited Presentations Perez, R.M. (2014, March). Bringing it home: Georgia State University distinguished alumni bring multicultural counseling, research, and practice expertise together. Program (Chair) presented at the 6th biennial Georgia State University Cultural Competency Conference, Atlanta, GA. Perez, R.M. (2014, May). Suicide among sexual minorities. Program presented at the 5th annual Public Health Approach to Preventing Suicide at Colleges and Universities in Georgia Conference, Macon, GA
Counseling Center Annual Report | 2013-2014
21
Service to the Division and Institute During 2013-2014, the Counseling Center staff was active in their work as a part of the various committees within the Center. These committees serve to coordinate the functional areas of the Center and serve to coordinate services to students and the campus. In addition, staff have also participated in service to the Division and/or Institute through their involvement in a number of committees and task forces.
Mack S. Bowers Counseling Center Committees Chair, Training Committee Member, Administration Workgroup Service to the Division/Institute Go Tech Committee Student Affairs Awards Committee Student Affairs Veterans Committee Employee Resource Group (Web of Brilliance) - Faculty/Staff Liaison. Lacy Currie Service to the Division/Institute Faculty advisor for Alternative Service Breaks (ASB) International Trip to Nicaragua Mental health training to Georgia Tech Police Department Received certification for Georgia Tech Emergency Preparedness program Irene Dalton Counseling Center Committees Coordinator, Practicum Training Member, Training Committee Member, Clinical Services Workgroup Service to the Division/Institute Family Weekend Training CRC staff on identifying Eating Disorders (with Shannon Croft) Autism Spectrum Disorder Task Force (in planning stages) Eating Disorders Treatment Team (ongoing) Organized and facilitated Eating Disorders Screening Day 2/26/13 Tiffiny Hughes-Troutman Counseling Center Committees Coordinator, Outreach, Consultation, & Professional Development Member, Training Committee
Counseling Center Annual Report | 2013-2014
22
Member, Staff Psychologist Search Committee Member, Clinical Services Work Group Service to the Division/Institute Member, Student Affairs Marketing Committee Family Weekend Committee Michelle K. Lyn Counseling Center Committees Clinical Services Committee – Chair AOD Workgroup Member Search Committee Member for Generalist and Assessment Coordinator Positions APA Internship Search Committee Member Service to the Division/Institute Southern College Health Annual Conference Planning Committee VOICE initiative member – Preventing Sexual Violence on Campus Sexual Assault Presidential Task Force Ruperto M. Perez Service to the Division/Institute Co-Chair, Student Affairs Diversity Committee Co-Chair, Student Affairs Multicultural Competence Committee Member, President’s Mental Health Task Force Chair, Division of Student Affairs Report Group-President’s Mental Health Task Force
Professional Membership and Leadership Through active membership and leadership in various state, regional and/or national professional organizations, the Counseling Center staff further the Institute’s strategic plan through their service in state, national, and global leadership positions, answering the question, “What Does Georgia Tech think?”. Professional membership and involvement by staff also directly reflects and supports the Division’s strategic plan as staff are actively participating and leading in their professional organizations. A number of Counseling Center staff are noted for their professional accomplishments during the year:
Tiffiny Hughes-Troutman o Appointed to Georgia Psychological Association Diversity Council o Chair, Ethnic Minority Affairs Committee, Georgia Psychological Association Michelle Lyn o Member, 2013-2014 Southern College Health Annual Conference Planning Committee Toti Perez o Completed his term as Vice President for Communications, American Psychological Association (APA) Division 17- Society of Counseling Psychology. o Elected to serve a 3-year term on the APA Committee for the Advancement of Professional Practice (CAPP). o Awarded APA publishing contract for publication of, The Handbook of Counseling and Psychotherapy with Sexual Minorities and Gender Diverse Clients.
Counseling Center Annual Report | 2013-2014
23
Counseling staff are involved as members within their professional organizations as listed below: Mack S. Bowers Association of Counseling Center Training Agencies American Psychological Association: Division 17 and Division 36 Tiffiny Hughes-Troutman Georgia Psychological Association Fellow Chair, Ethnic Minority Affairs Committee Co-Chair, Membership Committee Member, Continuing Education Committee Member, Council on the Psychology of Women and Girls Member, Nominating Committee (2010, 2011, 2012, 2013) Member, Pro Bono Advisory Committee Georgia College Counseling Association Director, Publications/Newsletter Council (2010-2013) American Psychological Association Member, Division 17, Society of Counseling Psychology Member, Division 35, Psychology of Women Member, Division 45, Ethnic Minority Issues NASPA, Student Affairs Administrators in Higher Education Member Knowledge Communities – Alcohol and Other Drug, Disability, Veterans, Women in Student Affairs, African Americans Michelle K. Lyn Georgia Psychological Association American Psychological Association Ruperto M. Perez Member, American Psychological Association (APA) Fellow, Division 17 (Society of Counseling Psychology) o Vice President for Communication o Member, Section on Ethnic and Racial Diversity o Member, Section for Lesbian, Gay, and Bisexual Awareness o Member, International Counseling Psychology Conference Local Arrangements Committee Fellow, Division 44 (Society for the Psychological Study of Lesbian, Gay, Bisexual, and Transgender Issues) Member, Division 45 (Society for the Psychological Study of Ethnic Minority Issues) Member, Division 51 (Society for the Psychological Study of Men and Masculinity) Site Visitor, APA Commission on Accreditation (CoA) Member, APA Committee for the Advancement of Professional Practice (CAPP)
Counseling Center Annual Report | 2013-2014
24
Member, Asian American Psychological Association (AAPA) Member, American College Personnel Association (ACPA) ď&#x201A;ˇ Member, Commission for Counseling and Psychological Services (CCAPS) Member, National Association of Student Personnel Administrators (NASPA) Member, Georgia Psychological Association (GPA) Coordinator, Crisis Response Network, Counseling Center Directors Association (CDA), University System of Georgia
Counseling Center Annual Report | 2013-2014
25