Georgia Tech Counseling Center 2012-2013 Annual Report by Ruperto Perez

Georgia Tech Counseling Center Annual Report 2012-‐2013

Services accredited by the International Association of Counseling Services (IACS) Pre-‐doctoral internship program accredited by the American Psychological Association (APA)

Executive Summary Counseling Center Annual Report 2012-‐2013 The Georgia Tech Counseling Center is a unit of the Division of Student Affairs, dedicated to enhancing the academic experience and success of all students by providing quality services to students and the Tech community. The Counseling Center educates students for life by supporting the personal and professional development of Georgia Tech students, the educational mission of the Institute and the Division of Student Affairs by providing short-‐term counseling and assessment to students, and outreach and consultative services to the Georgia Tech community. Our services are available at no charge to currently enrolled students. These services are offered with respect for others, appreciation of individual differences, and compassion. The Center’s services are accredited by the International Association of Counseling Services (IACS). The Center is a member of the Association of University and College Counseling Center Directors (AUCCCD), the Association for the Coordination of Counseling Center Clinical Services (ACCCCS), the Association of Counseling Center Training Agencies (ACCTA), and the Association of Psychology Postdoctoral and Internship Centers (APPIC). During the year, the Center was involved in preparation for its accreditation site visit by IACS, scheduled for June 2013. The Counseling Center is also a training site for graduate practicum students and pre-‐doctoral interns. The practicum training program offers supervised training experiences in providing direct psychological services to students and the campus community. The pre-‐doctoral internship training program is the capstone training experience for doctoral students in applied psychology. The internship training program offers training to those who are interested in gaining additional experience in working in a counseling center setting. The internship program attracts applicants from across the country that are matched with the Counseling Center through the National Matching Service. The internship program is accredited by the American Psychological Association (APA). Summary of Counseling Services Total Number of Counseling Appointments 7054 Total Number of Counseling Hours Provided 7587.28 Average Number of Sessions per Client 5.63 Most Frequently Assessed Client Concerns • Depression (24%) (Top 5) • Stress (20%) • Relationships (18%) • Anxiety (13%) • Alcohol/Drug ( 8%) Total Number of Client Hospitalizations 14 Counseling Center Annual Report | 2012-‐2013

Group Counseling Summary Total Number of Groups Offered 13 Total Number of Clients 145 Total Number of Contact Hours 2452.25 Outreach & Consultation Summary Total Number of Programs Offered 141 Total Number of Contact Hours 299.58 Client Demographics – Student Status Student Status: Percent: st • 1 year 16.4 • 2nd year 19.8 rd • 3 year 18.9 • 4th year 14.6 th • 5 year 3.1 • > 5th year 6.2 • Undergraduate 79.0 • Graduate 21.0

Client Demographics

Gender Identity: • Male • Female • Transgender Race/Ethnicity: • African American/Black • Asian American/Asian • Caucasian/White • Hispanic/Latino(a) • International Sexual Orientation (self-‐identified): • Heterosexual • Lesbian • Gay • Bisexual • Questioning

Percent: 56.1 43.3 .64 Percent: 6.6 19.3 61.7 7.3 14.4 Percent: 89.6 1.2 3.5 3.8 1.9

Counseling Center Annual Report | 2012-‐2013

Counseling Center Annual Report 2012-‐2013 Table of Contents

Page

Executive Summary .........................................................................................................................i Introduction....................................................................................................................................1 Staff .............................................................................................................................................2 Overview of Counseling Services ................................................................................................3 Counseling Services ........................................................................................................................5 Client Characteristics...................................................................................................................6 Client Outcome Data...................................................................................................................9 Group Counseling Outcome Data .............................................................................................13 Outreach Outcome Data ...........................................................................................................15 Diversity Programs .......................................................................................................................17 Internship & Practicum Training...................................................................................................18 Staff Accomplishments.................................................................................................................19 Professional Development ...........................................................................................................19 Service to the Division and Institute.............................................................................................23 Professional Membership and Leadership ...................................................................................25

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iii

Introduction The Georgia Tech Counseling Center is a unit of the Division of Student Affairs. The mission of the Georgia Tech Counseling Center is the dedication of its services to enhance the academic experience and success of all students by providing a variety of counseling and psychological services to students and the greater campus community. The Counseling Center accomplishes its mission by offering services to students that facilitate personal development, assist in the alleviation, remediation, and prevention of distress, and educate students in ways that develop self-‐ awareness, self-‐reliance, and self-‐confidence. The Center’s services are accredited by the International Association of Counseling Services (IACS). The Center is a member of the Association of University and College Counseling Center Directors (AUCCCD), the Association for the Coordination of Counseling Center Clinical Services (ACCCCS), the Association of Counseling Center Training Agencies (ACCTA), and the Association of Psychology Postdoctoral and Internship Centers (APPIC). The Center is dedicated to enhancing the academic experience and success of all students by providing a variety of counseling and psychological services to individuals and the campus community. The Center is staffed by licensed mental health professionals and counselors-‐in-‐training. We provide short-‐term counseling services to address personal and career concerns. Our services are available at no charge to currently enrolled students. These services include: • Individual & Couples Counseling • Group Counseling • Outreach & Consultation • Emergency & Crisis Services • Referral Services • Testing and Assessment • After-‐hours On-‐call Services The Counseling Center also serves as a training site for graduate practicum students and pre-‐ doctoral interns. The practicum training program offers supervised training experiences in providing direct psychological services to students and the campus community. The pre-‐doctoral internship training program is the capstone training experience for doctoral students in applied psychology. The internship training program offers training to those who are interested in gaining additional experience in working in a counseling center setting and attracts applicants from across the country who are matched with the Counseling Center through the National Matching Service. The internship program is accredited by the American Psychological Association (APA).

Counseling Center Annual Report | 2012-‐2013

Staff The Counseling Center has 10 (9.5 FTE) counseling staff (inclusive of the director). The Director, and Associate Directors comprise the administrative group of the Counseling Center responsible for overall administration of the agency as well as overseeing and coordinating policies and procedures for the Center. The following is a listing of the counseling staff at the Counseling Center for 2012-‐2013: Nelson Binggeli, PhD • Licensed Psychologist, Testing & Assessment Coordinator Mack S. Bowers, PhD • Associate Director/Training Director, Licensed Psychologist Irene Dalton, PhD • Licensed Psychologist, Practicum Coordinator Kenneth C. Frontman, PhD • Licensed Psychologist Tiffiny Hughes-‐Troutman, PhD • Licensed Psychologist, Outreach & Professional Development Coordinator Rome Lester, LMFT • Licensed Marriage and Family Therapist, Group Program Coordinator Michelle Lyn , PhD • Associate Director/Clinical Director, Licensed Psychologist Abby Myers, PhD • Licensed Psychologist, Coordinator for AOD Programs Ruperto M. Perez, PhD • Director, Licensed Psychologist Kimber Shelton, PhD • Staff Psychologist, Diversity Programs Coordinator In 2012, Mahlet Endale, PhD resigned her position at the Center as staff psychologist and Outreach Coordinator to take on the position of Suicide Prevention Coordinator at Emory University Counseling Center. Tiffiny Hughes-‐Troutman, PhD was hired in the Summer of 2012 and joined the staff as Outreach & Professional Development Coordinator. Dr. Troutman was previously a postdoctoral resident and senior staff at the Center prior to leaving the Center some years ago. Dr. Troutman rejoined the Center more recently within the last 3 years serving as a Tech Temp psychologist before her return as a senior staff member. An additional psychologist position was requested and approved during 2012-‐2013. This new position will coordinate suicide education and prevention services and the Center’s crisis response plan. A national search of candidates was conducted during Spring 2013 in anticipation of a hiring start date in August 2013. A new postdoctoral position received approval as a joint collaboration between the Counseling Center and the Athletic Association to provide psychoeducational testing for student-‐ athletes. A search is currently underway for this position with an anticipated start date of September 2013. In March 2013, Nelson Binggeli, PhD announced his resignation effective August 1st. A national search is currently underway for his position. The Center also has 3 (2.5 FTE) administrative support positions (administrative assistant II, secretary/receptionist, administrative clerk). The following is a listing of the administrative support staff at the Counseling Center for 2012-‐2013: Joni Gober • Administrative Professional III (Office Manager) Detanya Celestine • Administrative Professional III (Interim) Nadine Robinson • Administrative Professional I (Secretary/Receptionist) Yi-‐Chen (Jenny) Wu • Administrative Professional I (Administrative Clerk) 2012-‐2013 saw a number of staff transitions at the Center. In November 2012, Nadine Robinson resigned her position as Administrative Professional I and was hired as the Executive Secretary to the Vice President of Student Affairs. Detanya Celestine was hired as the new Administrative Professional I

Counseling Center Annual Report | 2012-‐2013

and was appointed interim Administrative Professional III upon Joni Gober’s departure from the Center. Jenny Wu resigned her position as Administrative Clerk in June 2013. The Center is currently in the process of hiring a Tech Temp replacement for the Administrative Professional I (Secretary/Receptionist) position and a permanent replacement for the Administrative Professional I (Administrative Clerk) position. The Counseling Center sponsors an APA-‐accredited pre-‐doctoral internship training program Three candidates were matched with the Counseling Center from a national applicant pool to become the Center’s fifth internship class and will complete their internship in August 2012: Lacy Currie, M.S. • University of Georgia David Hauser, M.S. • Arizona State University Evelyn Hunter, B.A. • Auburn University In addition, the Counseling Center sponsors training for practicum students each year from graduate counseling or psychology programs. In 2012-‐2013, the Counseling Center accepted the following into the practicum training program: Therese Borges • Auburn University Erica James • University of Georgia Terrance Jordan • Georgia State University Stacey McElroy • Georgia State University Angela Montfort • Georgia State University Greg Stevens • Auburn University Mili Thomas • Georgia State University Overview of Counseling Services Individual & Couples Counseling. The Center offers individual counseling for students who present with a wide variety of psychological, vocational, and academic concerns. The most frequently assessed concerns are depression, anxiety, and relationship issues. In addition, the Center provides couples counseling to currently enrolled students and their partners/spouses. To be eligible for couples counseling, one member of the couple must be a currently enrolled student. The Counseling Center uses a short-‐term model of counseling to assist them in addressing their concerns. Group Counseling. The Center offers several groups each semester. These include support group, therapy groups, and educational groups. Outreach & Consultation. The Counseling Center offers campus consultation to various campus groups and a number of educational programs and workshops as well. These workshops are open to all Georgia Tech students, faculty, and staff. Some of the workshops that are offered are on topics such as stress management, managing anxiety, relationships, and study skills. Emergency & Crisis Services. The counseling staff provides crisis and emergency services during regular office hours as well as after-‐hours and during the weekend. Emergency walk-‐in times are available during the week for students experiencing a personal crisis. In addition, after-‐hours

Counseling Center Annual Report | 2012-‐2013

consultation and crisis service is available through the counselor-‐on-‐duty. The counseling staff is also available to provide emergency response to campus incidents and events. Referral Services. Psychiatric referrals for medication evaluation and treatment are available through the psychiatrist at the Student Health Center. The Counseling Center works closely with the psychiatrist to facilitate referrals for psychiatric evaluations and follow-‐up as needed. In addition, a comprehensive listing is maintained by the Counseling Center for students who are in need of extended services or whose presenting concerns are beyond the scope of service at the Center. Testing & Assessment. A variety of psychological, cognitive, and personality tests are available from licensed psychologists for clients. These include screenings for ADHD, personality assessment, and interest inventories. Mandatory assessments (e.g., drug and alcohol, stress, anger, psychological) are also provided via referrals from the Office of Student Integrity.

Counseling Center Annual Report | 2012-‐2013

Counseling Services

The Counseling Center continued to provide quality services through 2012-‐2013, striving to meet the needs of students and the campus by providing a range of counseling and outreach/consultation services. The demand for initial counseling services reached its peak in September 2012 (N=159), the earliest peak in the past seven years, with the most number of students seeking services (n=61) during the first week of school in the past seven years. Demand for services remained higher in the Fall semester than in the Spring semester with a total of 1,121 new students seeking counseling services during the reporting year 2012-‐2013. Counseling Services Data During 2012-‐2013, a total of 1,121 students were seen at the Center for initial consultation (individual, couples, group, crisis/emergency/urgent). The Center provided a total of 7,054 client appointments with a total of 7,587.28 client hours. Additionally, counseling staff were involved in 14 client hospitalizations during 2012-‐2013, twice the number of hospitalizations from last year (2011-‐2012). Students presented to the Counseling Center with a variety of concerns. Of the concerns presented by students, the most frequently assessed client concerns were: depression (24%), stress (20%), relationships (18%), anxiety (13%), academic stress (8%), alcohol/drug (8%). The average number of sessions provided to students was 5.63 sessions. Approximately 11% of new students requiring extensive counseling were offered an outside referral to agencies/practitioners in the community.

Counseling Center Annual Report | 2012-‐2013

Client Characteristics The Counseling Center continued to serve a number of diverse students during 2012-‐2013. Of the students of color seen at the Counseling Center, 19.3% were Asian/Asian-‐American, 6.6% were Black/African-‐ American, and 7.3% were Hispanic/Latina(o). Additionally, international students comprised 14.4% of the clients seen at the Center. Other client characteristics are presented in Tables 1-‐3.

Counseling Center Annual Report | 2012-‐2013

Table 1 Gender: Male Female Transgender Sexual Orientation (self-‐identified): Heterosexual Gay Lesbian Bisexual Academic Status: 1st year 2nd year 3rd year 4th year 5th year

% Counseling Center Clients 56.1 43.3 .64 89.6 1.2 3.5 3.8 16.4 19.8 18.9 14.6 3.1

% GT Campus 69.5 30.5 -‐ -‐ -‐ -‐ -‐ 14.1 13.3 15.6 21.6 -‐

> 5th year Undergraduate Graduate Relationship Status: Dating Regularly/Committed Rel. Married/Partnered Single Separated/Divorced

6.2 79.0 21.0 34.2 5.6 59.5 .78

-‐ 67.4 32.6 -‐ -‐ -‐ -‐

Counseling Center Annual Report | 2012-‐2013

Table 2 Table 3

College: Architecture Computing Engineering Ivan Allen Management Sciences Undeclared GPA: 0.0 and < .99 > 1.0 and less than 2.0 ≥ 2.0 and less than 2.5 ≥ 2.5 and less than 3.0 ≥ 3.0 and less than 3.5 ≥ 3.5 and less than 4.0 Equal to 4.0

Residence: Fraternity/Sorority Off Campus Residence Hall Other Referral Source: ADAPTS Career Services Dean of Students Faculty/Staff Family Friend Health Center Housing OMED Other

% Counseling Center Clients 4.0 9.6 57.0 6.7 7.8 14.4 .44 1.5 6.0 11 18.6 28.6 26.5 7.9

% GT Campus 6.0 9.0 60.3 4.8 9.9 9.7 -‐

Counseling Center Annual Report | 2012-‐2013

-‐ -‐ -‐ -‐ -‐ -‐ -‐

% Counseling Center Clients 4.9 45.6 48.7 7.9 2.6 2.3 8.8 7.1 5.8 17.8 21.3 5.5 .3 28.7

Client Outcome Data Client Satisfaction Survey. The Counseling Center engages in ongoing assessment of client experiences at the Center. Each year, the Center randomly surveys its clients during 2 weeks in the Fall and Spring semesters to assess the degree of their satisfaction with the Counseling Center, the degree of satisfaction of their progress during counseling, and the degree to which counseling has been helpful to them in their academic success. The survey is based on a 5-‐point Likert-‐scale rating from 1 (not at all satisfied) to 5 (very satisfied). In sum, clients (N=276) indicated that they were satisfied with their overall counseling experience and that counseling was helpful in improving or maintaining their academic performance. Results from other items are listed in Table 4. Table 4 Avg. Rating How satisfied are you with the services you have 4.27 received at the Counseling Center? How satisfied were you with you initial screening 4.10 appointment? How satisfied are you on your progress with the 4.08 concerns that brought you to counseling? How satisfied have you been with your 4.53 counselor? How satisfied are you that your counselor 4.47 understands the nature of your concerns? How satisfied are you with the assistance of the 4.71 Front Desk staff? How helpful has counseling been to you in 4.37 supporting your academic progress? How Helpful has counseling been to you in remaining at Tech? How likely would you be to recommend our services to a friend?

4.01 4.29

Client Experience of Counseling. In addition, clients were also asked to provide open feedback and comments as to there experience at the Counseling Center. Below is a sample of the client comments: • “Honestly can't express how impressed I am with the whole office” • “I love the services here but I greatly wish that the counseling staff would expand in number to be able to support the volume of students who seek help here. Mental health seems like such a low priority at this school outside of the counseling center (the center was what helped me see why it's so important) that not being able to schedule help for several weeks at a time because all the counselors are so busy is very discouraging to wanting to come back again in the future.” • “Great staff. Always friendly and comforting.“ • “This has been an amazing experience. I am thankful for the staff!”

Counseling Center Annual Report | 2012-‐2013

•

• • •

•

“The support and guidance has been more helpful than I expected and has helped me appreciate things in my relationship that I didn't even realize were having an impact, and has helped me to address them as well.” “There's a certain limitation with having 16 45-‐minute sessions so I feel my personal progress is slower than I expected but overall it would be helpful to others.” “My health is in good hands.” “I am very thankful that gatech [sic] provides this service, I really need it.” “Wish I could have more than just two sessions, even though I understand that a big part of moving on is to do it yourself than constant support from others.” “It takes a little longer than desired to see a counselor the first time but it is great after you get started. Also, I think more advertising about the center would help students reach out for help” I am really glad I came to counseling because it is helping me to do better in school and family. Thank you to all the staffs.” “I wish we were allowed more individual sessions even if these additional sessions had a fee associated with them. Free parking would also be nice.”

CCAPS. As a regular part of the initial screening paperwork, the Counseling Center utilizes the Counseling Center Assessment of Psychological Symptoms (CCAPS; Soet & Sevig, 2006). The CCAPS is a 64-‐item instrument that focuses on the unique presenting issues of college students. Students are asked to respond to each item based on a 5-‐point Likert scale (0=not at all like me, 4=extremely like me). The CCAPS includes 9 subscales: depression, eating issues, substance use, general anxiety, hostility, social role anxiety, family of origin issues, academic stress, and spirituality. There are 5 additional scales included for clinical utility: dissociative symptoms, cultural/ethnic identity, violent thoughts, and history of abuse. The CCAPS has demonstrated strong convergent and divergent validity and has demonstrated strong reliability (α=.93). The CCAPS also is integrated within the Titanium scheduler and database which allows for automated scoring and report generation. Overall results indicate that clients present with slightly higher levels of Social Anxiety (1.83) and Academic Distress (1.92) than counseling center clients in general based on national averages. Clients scored lower on levels of Generalized Anxiety (1.34), Eating Concerns (.79), and Substance Use (.58) than counseling center clients in general based on national averages.

Counseling Center Annual Report | 2012-‐2013

Group Counseling Group counseling continued to be offered by the Counseling Center. For 2012-‐2013, the Center was successful in offering a total of 13 groups during Fall and Spring semesters. The groups program resulted in a total of 2452.25 client hours. Senior staff facilitated a number of groups throughout the year. Groups were also facilitated/co-‐facilitated by interns and practicum students. This past year, the Center offered a men’s group which proved successful. A limited number of groups were also offered during the Summer semester based on student demand. The following is a listing of groups offered by the Counseling Center during 2012-‐2013: Counseling Center Groups 2011-‐2012 CHANGES A group that provides support for undergraduate and graduate students who seek to make changes in their lives, yet find themselves stifled. CONNECTIONS (Graduate Students, Undergraduate Students) This group provides a safe and affirming place for GLBT students to share experiences and connect with others.

Counseling Center Annual Report | 2012-‐2013

Counseling Center Groups 2012-‐2013 (cont.) DOCTORAL THESIS SUPPORT GROUP The group provides a supportive environment for doctoral students to address academic, professional, and personal challenges involved in completing a doctoral thesis. Common topics include: maintaining motivation in the face of obstacles, setting achievable goals, and working effectively with one’s advisor. GRADUATE WOMEN’S GROUP A group that allows Georgia Tech graduate student women to connect with others around personal, academic and relationship issues. GRIEF AND LOSS GROUP A group for individuals who have lost a close friend or family member. Students at all stages of grief are welcomed to participate. INTERNATIONAL CONNECTION: AN INTERNATIONAL STUDENT DISCUSSION GROUP This group provides a forum for Georgia Tech international students to explore the process of cultural adjustment and relating across cultures. It is a safe environment for students to discuss different experiences of stress, emotions, and relationships with peers and family. INTERNATIONAL SPOUSE/PARTNER GROUP A support group for the spouses/partners of international students that allows international spouses to connect with one another and to provide support as they navigate living in the US. STUDENTS OF COLOR This group is designed for GT students who are under represented at technological institutions. This group provides a place for ethnic minority students to process their experiences, explore personal goals, and increase their potential for academic, individual and social success. MEN’S & WOMEN’S THERAPY GROUPS This mixed gender group provides an opportunity for students to meet weekly to discuss issues and concerns that create stumbling blocks to success. Some of the issues discussed are communication styles, stress management and general life concerns. MIND OVER MOOD GROUP This group is open to students who have attended the Mind over Mood Workshop and want to gain further principles of cognitive therapy to overcome problems such as depression, anxiety, low self-‐ esteem, and perfectionism. WOMEN’S INTERPERSONAL PROCESS GROUP This interpersonal process group is open to undergraduate and graduate women. Group members who struggle with adjustment, transitions, stress, anxiety, depression and other common challenges will benefit from the opportunity to gain supportive feedback on making positive changes in their life. The group will explore and process issues related to family, social and romantic relationships.

Counseling Center Annual Report | 2012-‐2013

Counseling Center Groups 2012-‐2013 (cont.) GRIEF AND LOSS GROUP A support/therapy group designed for individuals who have experienced a significant loss in their lives. Students at all stages of grief are welcomed to participate. UNDERSTANDING THE IMPACT OF SUBSTANCES ON YOUR LIFE This group is for undergraduate and graduate students who are wondering if their substance use is problematic, or for those who would like help attaining or sustaining sobriety. The group will provide education and support about the impact substances have on students’ academic performance, relationships and physical and emotional health. Participation is open to students at any point in their consideration of use of alcohol and other drugs. Group Counseling Outcome Data In 2012-‐2013, clients were asked to provide their evaluation of their group counseling experience. In the spring 2011 semester, we modified the client surveys for group counseling to more accurately assess satisfaction with group counseling experiences. The results from each survey item are presented below in Table 5. Table 5 How satisfied are you with the services you have received at the Counseling Center? How satisfied were you with you initial consultation appointment? How satisfied are you with the assistance of the Front Desk staff? How satisfied have you been with your group counselor(s)? How satisfied are you that your group counselor(s) understand(s) the nature of your concerns? How satisfied are you on your progress with the concerns that brought you to group counseling? From your experience in group therapy, how satisfied are you with your ability to connect with others in the group? From your experience in group therapy, how satisfied are you with the degree of safety to explore your concerns in the group? How helpful has counseling been to you in improving or maintaining your academic progress?

Avg. Rating 4.46 4.30 4.43 4.63 4.68

4.46 4.82

4.03

3.88

Counseling Center Annual Report | 2012-‐2013

How likely would you be to recommend our 4.77 services to a friend? In addition, clients were also asked to provide open feedback and comments as to there experience of group counseling at the Counseling Center. Below is a sample of the comments: • “Group has been the most helpful for me because I have many different suggestions from people.” • “I think group therapy should be done twice a week. It allows more time to share and discuss concerns given the number of students. It was a very nice experience and very helpful.” • “I have loved my time in group! Some sessions have been challenging, but very beneficial nonetheless. Group is very helpful!” • “I feel like I have a long way to go, but I'm starting to feel like I have control over things again, and like I have choices again.” • “Group has been helpful in showing me that I'm not alone, that other people face the same issues. It's also a safe place to be myself and not worry about being judged.” • “This is one of the best decisions I made, thanks to my advisors. I learned a lot from the group members and (they) helped me to face my own issues. The counselors are very respectful and wonderful. Thank you for providing this program.” • “I didn't realize how similar some other peoples' situations were until coming here (feelings, family, friends, etc.).” • “Counseling has helped me tremendously in becoming (illegible) emotionally, mentally, which also leads to academic success!! Haven't felt this good in my life. Thank you.” • “Overall good, I feel much better than when I started very helpful resource.” • “Quality of counseling has been great: though I think my specific issue that brought me here has improved a little, it’s not huge. I’ll likely come back again for further group next semester.” • “I think my needs were best met in individual counseling, and, unfortunately, those sessions are limited. While I feel I have made far less progress in group, I am very pleased with the warmth and respect I’ve received from my group counselors, workshop leaders, and staff at the counseling center. I am also thankful that I am able to attend group and seek help at the center despite the cap on individual sessions.” • “Group has been extremely beneficial to keeping me here and comfortable.” • “Group therapy has helped me from predicting negative thoughts about future events, reducing my anxiety. It has tremendously helped in other aspects as well.” • “The group really helps me deal with the negative thoughts on my studies. I feel much better after joining the group.”

Counseling Center Annual Report | 2012-‐2013

Outreach & Consultation

area of evaluation

The Counseling Center continued its service in the area of outreach and consultation, providing a wide variety of programs and workshops to students and the campus community. Outreach programs were offered from a core set of offerings each year in addition to responding to individual outreach requests from consultation contacts, student groups, organizations, and departments. The Counseling Center was very successful in its efforts to provide quality outreach and consultation to the campus community. A total of 95 educational workshops and outreach programs were presented to the campus community and a total of 410 contact hours. The Counseling Center continued to partner with a number of campus groups and organizations (e.g., Housing, FASET, Women’s Resource Center, CETL,) to offer programs to faculty, staff, and students. Outreach Outcome Data Evaluations were conducted for outreach programs provided to students and the campus. Ratings are based on a 5-‐point Likert scale. Overall, this year’s evaluation results point to the general effectiveness of outreach programs for the campus. These results indicate the ongoing and increased efforts of our outreach program to intentionally target students and campus needs and the Center’s efforts in effectively meeting those needs (Table 6). Counseling Center Annual Data 2012-2013 Outreach Evaluations Goal Accomplishment Engagement of Audience Preparation Knolwedge of Presenter Effectiveness of Presentation Personal/Practical Relevance Breadth of Coverage 4.00 4.10 4.20 4.30 4.40 4.50 4.60 4.70

Counseling Center Annual Report | 2012-‐2013

Table 6 Workshop Evaluation • Breadth of Coverage • Personal/Practical Relevance • Effectiveness of Presentation Presenter • Knowledge • Preparation • Engagement of Audience Goal Accomplishment Arrangements • Convenience • Notification of Event • Location/Room Environment • Format/Multimedia Use

Avg. Rating (1-‐5 scale) 4.34 4.45 4.23 4.65 4.64 4.24 4.26 4.30 4.24 4.34 4.13

Social Media The Counseling Center maintains a Twitter account (@GTCounseling) to provide information regarding available services and upcoming programs. In addition, The Center provides information regarding mental health issues and topics pertinent to Tech. Since its establishment in 2011, the Center has a gained a following of 205 subscribers, including Georgia Tech (@georgiatech), Georgia Tech SGA (@gtsga), and the Georgia Tech Student Alumni Association (@GTSAA). The Counseling Center maintains a series of topical videos designed to provide additional information to students, faculty, and staff related to various topic areas. Topic areas ranged from providing an overview of counseling and how to make an initial appointment to addressing stress and adjustment issues for international students. The videos are accessible via the Counseling Center’s webpage or the Counseling Center’s YouTube channel (youtube.com/user/GTCounseling). This past year, the counseling Center added to its video library by developing a Spanish informational video for Hispanic and Latina/o students (“Servicios del Centro de Consejeria de Georgia Tech”) which has been viewed 72 times to-‐date. The total number of views for all videos this past year was 3,849. The most popular video this past year was, “Mind Over Mood: Promoting Healthy Ways Of Thinking” with total 1,779 views.

Counseling Center Annual Report | 2012-‐2013

Diversity Programs The Counseling Center continued with a number of diversity programming and initiatives throughout 2012-‐2013. The Center continued its annual retreat during the end of the Fall semester. This annual diversity retreat allows for strategic planning regarding the Center’s integration of diversity within its services as well as an opportunity for all staff to engage in continued exploration of issues of diversity and to expand knowledge and skills in this area. Through the efforts of the Center’s Diversity Programs Coordinator, Kimber Shelton, PhD, the Counseling Center provided a variety of programs and services for the Center’s staff, students, and the Tech community as highlighted below: • Development and addition of information brochure on sexual orientation • Establishing the Center’s Diversity Mission Statement • Sponsored ally trainings • Continued refinement of the Safe Space program • Established a multicultural training rotation for interns • Topical programming focus on the needs of international students • Invited guest speakers In addition, the Counseling Center senior staff continued its professional development in cultural competency by engaging in a series of invited dialogues to continue exploration of areas of diversity and inclusion to allow for increased insight an awareness of the impact of diversity issues on client services and professional and personal development.

Emergency & Crisis Services

Emergency and crisis services continued to be provided by the Counseling Center during 2012-‐2013. The Counseling Center offers a number of walk-‐in emergency times during regular office hours for students. During these times, students may meet with the counselor-‐on-‐duty to discuss their concern. Appointments for additional intake or recommendations for counseling at the Center may be made during this time. In addition, for students whose presenting concerns require more on-‐going counseling than can be provided at the Center, counseling staff work with students to provide community referral options. During 2012-‐2013, a total of 473 clients were seen by counseling staff for urgent/emergency screenings and crisis interventions, an increase of 44% from last year. Counseling Center staff provided a total of 167.9 hours of emergency after hours on-‐call services. Additionally, counseling staff were involved in 14 client hospitalizations during 2012-‐2013. The Counseling Center refers students in need of hospitalization to various area facilities. The Counseling Center has continued its student referrals to Riverwoods Hospital and to Ridgeview Institute

Counseling Center Annual Report | 2012-‐2013

based on each facility’s amenability to receive referrals. The Center has also utilized other area facilities, such as Grady Hospital, for emergency and crisis referrals.

Internship & Practicum Training During 2012-‐2013, the Counseling Center’s training program continued its pre-‐doctoral training program in psychology. In addition, the Counseling Center also accepted a number of graduate students in counseling and psychology from area institutions for its practicum training program. The Training Committee is responsible for the review and selection of applicants as trainees at the Center. Internship: Three pre-‐doctoral positions were matched with the Counseling Center via the 2012 APPIC Match process from a national applicant pool to become the Center’s fifth internship class. Lacy Currie, M.S. (University of Georgia), David Hauser, M.S. (Arizona State University), and Evelyn Hunter, B.A. (Auburn University) joined the Center in August 2012 and will complete their internship in August 2013.

Practicum Training: In addition to the internship program, the Center continues to sponsor a practicum training program for graduate students in counseling and psychology, accepting 5-‐6 graduate students each year. During 2012-‐2013, 7 graduate students were accepted as practicum trainees: Therese Borges • Auburn University Erica James • University of Georgia Terrance Jordan • Georgia State University Stacey McElroy • Georgia State University Angela Montfort • Georgia State University Greg Stevens • Auburn University Mili Thomas • Georgia State University During their time at the Center, practicum students take part in conducting individual and group counseling under the supervision of senior counseling staff or postdoctoral resident. In addition, practicum students may become involved in outreach opportunities presented to the Center. As part of the training experience, senior staff provides weekly orientation and training seminars for intern and practicum students.

Counseling Center Annual Report | 2012-‐2013

Staff Accomplishments A number of Counseling Center staff are noted for their professional accomplishments during the year: • Nelson Binggeli was awarded 2013 Georgia Institute of Technology Staff Award for Innovation. • Abby Myers was presented with the 2013 “Matter of Degree” Award by the Office of the Dean of Students and was also the recipient of a research grant by NASPA. • Kimber Shelton continued her term as Co-‐Chair, American Psychological Association Division 17-‐ Society of Counseling Psychology Early Career Psychologist workgroup. Kimber was the recipient of the “Recognition for Excellence in Service” by Niagra University, College of Education and also a travel grant recipient by APA for Early Career Professionals. • Toti Perez continued his term as Vice President for Communications, American Psychological Association Division 17-‐ Society of Counseling Psychology. Toti was the inaugural recipient of the Outstanding Service to Diverse/Underserved Communities Award (American Psychological Association Division 17-‐Society of Counseling Psychology Section on Ethnic and Racial Diversity) and was also a recipient of the 2013 Diamond Honoree Award by the American College Personnel Association (ACPA) to recognize, “outstanding and sustained contributions to higher education and to student affairs.”

Professional Development The counseling staff are required to obtain continuing education in order to maintain their professional licenses and to provide services through the Counseling Center. Continuing education may be obtained through attendance at workshops, seminars, or professional conferences/conventions. The counseling staff continued their individual professional development through attendance at a number of various workshops and programs. In addition, counseling staff attended and/or presented at various professional meetings, and were involved in research and publication throughout the year as listed below: Nelson Binggeli Continuing Education An Evidence-‐Based Approach to Assessment of Learning Disabilities in Adults (3 hours) Clinician’s Guide to the 2012 CCAPS Instrument (3 hours) Behavioral Sleep Medicine (3 hours) The Business Side of Therapy (5 hours) Mack S. Bowers Research Publications/Conference Presentations “Integrating Spirituality into Internship Training.” Presented at the Association of Counseling Center Training Agencies Conference – Baltimore, MD

Counseling Center Annual Report | 2012-‐2013

Meetings/Conferences Attended Association of Counseling Center Training Agencies (Baltimore, MD) Irene Dalton Continuing Education Workshops at below conferences “Ethics and Social Media” (anxiety and stress management institute) Meetings/Conferences Attended "Collaborative Perspectives on Addiction" May 4, 2013 in Atlanta. “Social Thinking” Oct 4-‐5 Denver, CO Professional Memberships and Positions Held GCCA Practicum Coordinator Listserv Research Publications/Conference Presentations "Interdisciplinary treatment teams for addictive disorders on college campuses" presented by Dr. Irene Dalton, Dr. Abby Myers and Dr. Shannon Croft. Kenneth C. Frontman Continuing Education Monthly APA Approved Systems-‐Centered Training (5 hours per month) Monthly Couples Consultation Group: Systems-‐Centered Training Treating Sex Addiction & Treating Families with Addiction: Talbott Dunwoody (6 Hours) Group treatment of Sex Addicts: Steve Harris LCSW & Phillip Flores, Ph.D. March 2013, Atlanta Group Psychotherapy Society. Ethics: Treatment of Asian Families: GPA (3 Hours) Meetings/Conferences Attended: Addiction Advisory Committee: Jewish Family & Career Services Invited Presentations Chronic Disease of Addiction: February 2013 Addiction Advisory Committee presentation to local Rabbis. Preventing Teenage Date Rape: Serving as staff of Ben Marion Institute for Social Justice, made 3 hour presentation to B’nai Brith Youth Origination at Camp Coleman: Cleveland GA Tiffiny Hughes-‐Troutman Invited Presentations Radio Interview, WRFG 89.3 FM's Radio Show "Just Peace", July 23, 2012, Was interviewed as an invited guest host on the progressive news radio show "Just Peace" discussing the prevalence and psychological impact of racial microaggressions in U.S. society. Atlanta, GA “Transitioning to College” – Presentation to high school students, transfer students, student veterans and their families at the Georgia Psychological Association 2013 Mind-‐Body Health Fair, February 16, 2013, Atlanta, GA

Counseling Center Annual Report | 2012-‐2013

“Psychologists as Leaders” -‐ As a member of the Georgia Psychological Association Board of Directors, provided GPA Leadership Training to newly-‐licensed psychologists in the state of Georgia, February 23, 2013, Atlanta, GA Rome Lester Continuing Education Ethics and Wisdom Suicide and Mutilation DSM-‐5 training Plan, Prep, React—Active Shooter Response –Completion of Program Invited Presentations Depression & Suicide (Stephen Ministers Prince of Peace Catholic Church Sexual Assault Advocate Trainings Take Back the Night Speaker Michelle K. Lyn Meetings/Conferences Attended 2012 ACCCCS Annual Conference (San Francisco, CA) NASPA Mental Health Conference (Fort Worth, TX) Research Publications/Conference Presentations Program presentation with John Stein and Kathy Wallace at the NASPA mental health conference in January 2013, “New Approaches to Graduate Student Mental Health”

Abby Myers Meetings/Conferences Attended Research and Implications for Practice: Collaborative Perspectives on Addiction (sponsored by the American Psychological Association) (Atlanta, GA) Research Publications/Conference Presentations Presented program with Irene Dalton & Shannon Croft, “Interdisciplinary treatment teams for addictive disorders on college campuses" at a conference on Biobehavioral Research and Implications for Practice: Collaborative Perspectives on Addiction (sponsored by the American Psychological Association) Ruperto M. Perez Continuing Education Into the Present: Learning and Renewal for Counselors. Comprehensive Suicide Prevention on a College Campus Stage Identity Models of LGBTQ Students Ethics and Law in Psychology Clinical Psychopharmacology Domestic Violence: Child Abuse and Intimate Partner Violence Preventing Medical Errors in Behavioral Health Meetings/Conferences Attended American Psychological Association Convention (Orlando, FL) Association of University and College Counseling Center Directors Conference (Newport, RI) APA Division 17 (Society of Counseling Psychology) Mid-‐year executive Board Meeting (Houston, TX)

Counseling Center Annual Report | 2012-‐2013

American College Personnel Association Convention (Las Vegas, NV) National Conference on Race & Ethnicity in American Higher Education (NCORE) (New Orleans, LA) Research Publications/Conference Presentations Perrin, P., Bhattacharyya, S., Snipes, D., Hubbard, R., Heesacker, M., Calton, J, Perez, R.M., & Lee-‐Barber, J. (2013). Teaching social justice ally development among privileged students. In K. Case (Ed.), Deconstructing privilege: Teaching and learning as allies in the classroom (pp. 49-‐62). Routledge. Perez, R.M. (2012, October). Collaborating for success: Meeting the mental health needs of today’s students. Program presented at the 49th annual conference of the Southeastern Conference of Counseling Center Personnel, Gatlinburg, TN. Invited Presentations Perez, R.M., & Johnson-‐Marshall, D. (2013, February). Going beyond accommodations: A different look. Presented at the meeting of the Georgia Association on Higher Education and Disability, Macon, GA. Perez, R.M., & Ray, S. (2013, May). A student affairs approach to developing a multicultural competence strategic plan. Pre-‐conference institute presented at the 26th annual National Conference on Race and Ethnicity in American Higher Education, New Orleans, LA. Kimber Shelton Meetings/Conferences Attended National Multicultural Conference and Summit, Houston, TX American Psychological Association Convention (Orlando, FL) Research Publications/Conference Presentations Boyer, M., & Shelton, K (2013, January). Invited Division 17 Roundtable: Prevention in inches and pounds. National Multicultural Conference and Summit, Houston, TX. Bathje, G. A., & Shelton, K. (2012, August). The college and university counseling center multicultural competence checklist. Poster presentation at the 120th Annual APA Convention, Orlando, FL. DeBlaere, C., & Shelton, K. (2012, August). Needs assessment: Transitioning to early career psychologist. Presentation at the 120th Annual APA Convention, Orlando, FL. Invited Presentations Shelton, K. (2013, March). Completing your dissertation and getting it published. Workshop presented at The Brown Bag Research Series: Department of Counseling and Human Development Services. Athens, GA. Shelton, K. (2012, September). Race and ethnicity in college counseling centers. Seminar presented to at Georgia Gwinnett College Practicum seminar. Lawrenceville, GA.

Counseling Center Annual Report | 2012-‐2013

Service to the Division and Institute During 2012-‐2013, the Counseling Center staff was active in their work as a part of the various committees within the Center. These committees serve to coordinate the functional areas of the Center and serve to coordinate services to students and the campus. In addition, staff have also participated in service to the Division and/or Institute through their involvement in a number of committees and task forces. Mack S. Bowers Counseling Center Committees Chair, Training Committee Member, Administration Workgroup Service to the Division/Institute Member, Division of Student Affairs Technology Committee Member, Go TECH Coalition (Teams Encouraging Campus Health) -‐ Programming Committee Member, Division of Student Affairs Strategic Planning Committee Nelson Binggeli Counseling Center Committees Coordinator, Testing and Assessment Assistant Coordinator, Clinical Services Member, Training Committee Service to the Division/Institute: Counseling Center Liaison to ADAPTS Irene Dalton Counseling Center Committees Coordinator, Practicum Training Member, Training Committee Member, Clinical Services Workgroup Service to the Division/Institute Family Weekend, 9/17/12 Training CRC staff on identifying Eating Disorders (with Shannon Croft) 7/17/12 Autism Spectrum Disorder Task Force (in planning stages) Eating Disorders Treatment Team (ongoing) Organized and facilitated Eating Disorders Screening Day 2/26/13

Counseling Center Annual Report | 2012-‐2013

Kenneth C. Frontman Counseling Center Committees Member, Training Committee Member, Training Committee Work Group Assessment Training for Intern: Personality & Projective Testing Tiffiny Hughes-‐Troutman Counseling Center Committees Coordinator, Outreach and Professional Development Member, Training Committee Member, Clinical Services Workgroup Rome Lester Counseling Center Committees Coordinator, Group Program Committee Member, Training Committee Member, Outreach Workgroup Service to the Division/Institute Sexual Assault Task Force Advisory Board-‐ Women’s Resource Center Michelle K. Lyn Counseling Center Committees Director, Clinical Services Committee Member, Training Committee Member, AOD Workgroup Member, Administration Workgroup Abby Myers Counseling Center Committees/Work Groups Coordinator, Alcohol and Other Drug Programs Member, Training Committee Outreach Work Group Service to the Division/Institute Alcohol Task Force Smoking Cessation Workgroup (Stamps Health Center) Ruperto M. Perez Service to the Division/Institute Co-‐Chair, Student Affairs Diversity Committee Co-‐Chair, Student Affairs Multicultural Competence Committee Member, Student Affairs Program Review Task Group Advisor, Active Minds at Georgia Tech

Counseling Center Annual Report | 2012-‐2013

Kimber Shelton Counseling Center Committees Chair, Diversity Strategic Planning Committee Member, AOD treatment team Service to Institution/Division Safe Space Facilitator

Professional Membership and Leadership Various staff are members of a number of state, regional and/or national professional organizations and/or have received professional recognition during the past year. In 2012-‐2013, two staff continued in their leadership positions in national organizations. Kimber Shelton continued her term as Co-‐Chair, American Psychological Association Division 17-‐ Society of Counseling Psychology Early Career Psychologist workgroup. Toti Perez continued his term as Vice President for Communications, American Psychological Association Division 17-‐ Society of Counseling Psychology. Counseling staff are involved as members within their professional organizations as listed below: Nelson Binggeli Member, American Psychological Association (APA) • Member, Society of Counseling Psychology, Division 17 Mack S. Bowers Member, Georgia Psychological Association • Hosted the Intern Information Fair for state of Georgia at Georgia Psychological Association-‐ Fall, 2012 Member, American Psychological Association Kenneth C. Frontman Member, American Psychological Association Member, Georgia Psychological Association Member, National Register of Health Service Providers in Psychology Member, Systems Centered Training & Research Institute Member, Atlanta Group Psychotherapy Society Member, Jewish Family & Career Services Committee on Addictions Clinical Psychology Staff, Ridgeview Institute Rome Lester Member, American Association of Marriage and Family Therapists Member, Georgia Association of Marriage & Family Therapists Member, California Association of Marriage & Family Therapists Michelle K. Lyn Member, Georgia Psychological Association • Newsletter editor, Georgia Psychological Association's Council on the Psychology of Women and Girls

Counseling Center Annual Report | 2012-‐2013

Ruperto M. Perez Member, American Psychological Association (APA) • Fellow, Division 17 (Society of Counseling Psychology) • Vice President for Communication, Division 17 o Member, Section on Ethnic and Racial Diversity o Member, Section for Lesbian, Gay, and Bisexual Awareness • Fellow, Division 44 (Society for the Psychological Study of Lesbian, Gay, Bisexual, and Transgender Issues) • Member, Division 45 (Society for the Psychological Study of Ethnic Minority Issues) • Member, Division 51 (Society for the Psychological Study of Men and Masculinity) • Site Visitor, APA Commission on Accreditation Member, American College Personnel Association • Member, Commission for Counseling and Psychological Services (CCAPS) Member, Georgia Psychological Association National Association of Student Personnel Administrators (NASPA) Kimber Shelton Member, American Psychological Association (APA) • Member, Division 17 (Society of Counseling Psychology ) • Member, Division 44 (Society for the Psychological Study of Lesbian, Gay, Bisexual and Transgender Issues)

Counseling Center Annual Report | 2012-‐2013