Support for RMT bus members when assaulted at work by RMT Union

Support for RMT bus members when assaulted at work

Thursday, April 20, 2023

Powered by

697

Total Responses

Date Created: Wednesday, April 05, 2023

Complete Responses: 697

Q1: Who is your employer?

Answered: 691 Skipped: 6

Arriva Bus Yorkshire

Brylaine Travel Edwards Coaches

First South West (Kernow Cornwall) [320]

Go Ahead Go North East

Go South Coast (Damory Coaches)

Go South Coast (Southern Vectis)

Go South More Bus (Wilts & Dorset Bus Company)

Nottingham City Transport

Stagecoach Hampshire Bus

Stagecoach North West

Stagecoach Yorkshire

Trent Barton Buses

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Q1: Who is your employer?

Answered: 691 Skipped: 6 ANSWER CHOICES RESPONSES Arriva Bus Yorkshire 1.45% 10 Bournemouth-Swanage Motor Road & Ferry Company 0.14% 1 Brylaine Travel 0.14% 1 CT4N (NCT) 1.59% 11 Edwards Coaches 0.43% 3 First Hampshire & Dorset Ltd 0.14% 1 First South West (Kernow Cornwall) [320] 8.39% 58 First South West (Somerset) 3.47% 24 Go Ahead 6.95% 48

Q2: What is your gender?

Answered: 688 Skipped: 9

Prefer not to say

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Female Male Other

Q2: What is your gender?

Answered: 688 Skipped: 9

Female 12.65% 87 Male 84.88% 584 Other 0.44% 3 Prefer not to say 2.03% 14 TOTAL 688

ANSWER CHOICES RESPONSES

Q3: Do you consider yourself to have a disability?

Answered: 689 Skipped: 8

Powered

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Prefer not to say

Q3: Do you consider yourself to have a disability?

Powered

Answered: 689 Skipped: 8 ANSWER CHOICES RESPONSES Yes 8.27% 57 No 87.37% 602 Prefer not to say 4.35% 30 TOTAL 689

Q4: What is your ethnicity?

Answered: 686 Skipped: 11

White - English / Welsh / Scottish / Northern Irish / British

White - Irish

White - Gypsy or Irish Traveller

Any other White background

Mixed / Multiple ethnic groups - White and Black Caribbean

Mixed / Multiple ethnic groups - White and Black African

Mixed / Multiple ethnic groups - White and Asian

Any other Mixed / Multiple ethnic background

Asian / Asian British - Indian

Asian / Asian British - Pakistani

Asian / Asian British - Bangladeshi

Asian / Asian British - Chinese

Any other Asian background

Black / African / Caribbean / Black British - African

Black / African / Caribbean / Black British - Caribbean

Any other Black / African / Caribbean background

Arab

Any other ethnic group

Prefer not to say

Powered

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Q4: What is your ethnicity?

ANSWER CHOICES RESPONSES

Answered: 686 Skipped: 11

White - English / Welsh / Scottish / Northern Irish / British 84.26% 578 White - Irish 1.60% 11 White - Gypsy or Irish Traveller 0.15% 1 Any other White background 5.39% 37 Mixed / Multiple ethnic groupsWhite and Black Caribbean 0% 0 Mixed / Multiple ethnic groupsWhite and Black African 0.44% 3 Mixed / Multiple ethnic groupsWhite and Asian 0.44% 3 Any other Mixed / Multiple ethnic background 0.15% 1

Q5: What is your employment status?

Answered: 696 Skipped: 1

Permanently employed

Fixed term contract

Zero hours contract

Employed via an agency

Other (please specify)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Q5: What is your employment status?

Answered: 696 Skipped: 1 ANSWER CHOICES RESPONSES Permanently employed 96.12% 669 Fixed term contract 1.15% 8 Zero hours contract 0.72% 5 Employed via an agency 0.14% 1 Other (please specify) 1.87% 13 TOTAL 696

being spat at / targeted with other bodily fluids. Based on this description, have you experienced workplace

work from passengers in the last two years?

Answered: 687 Skipped: 10

violence at

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

being spat at / targeted with other bodily fluids. Based on this description, have you experienced workplace violence at work from passengers in the last two years?

Answered: 687 Skipped: 10 ANSWER CHOICES RESPONSES Yes 47.89% 329 No 52.11% 358 TOTAL 687

Q7: What form did your worst experience of violence take? Please tick all that apply.

Answered: 329 Skipped: 368

Physical assault - major (requiring medical treatment)

Was a weapon involved?

Physical assault - minor (requiring first aid or no further treatment)

Threat of violence or assault

Verbal abuse

Racial harassment

Sexual assault/harassment

Spat at / targeted with other bodily fluids

Other (please specify) and how many times did the incidents as above and that you may have explained in this comment…

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Q7: What form did your worst experience of violence take? Please tick all that apply.

Answered: 329 Skipped: 368 ANSWER CHOICES RESPONSES Physical assault - major (requiring medical treatment) 3.04% 10 Was a weapon involved? 2.43% 8 Physical assault - minor (requiring first aid or no further treatment) 10.94% 36 Threat of violence or assault 58.36% 192 Verbal abuse 89.97% 296 Racial harassment 10.94% 36 Sexual assault/harassment 3.65% 12 Spat at / targeted with other bodily fluids 21.88% 72 Other (please specify) and how 11.55% 38

Q8: Did you take time off work following this incident?

Answered: 326 Skipped: 371

Yes - one day

Yes - 2 - 5 days

Yes - more than 5 days

No - I did not take time off work

Powered

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Q8: Did you take time off work following this incident?

Answered: 326 Skipped: 371 ANSWER CHOICES RESPONSES Yes - one day 4.60% 15 Yes - 2 - 5 days 1.84% 6 Yes - more than 5 days 3.68% 12 No - I did not take time off work 89.88% 293 TOTAL 326

Q9: Did you receive occupational sick pay?

Answered: 320 Skipped: 377

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Q9: Did you receive occupational sick pay?

Answered: 320 Skipped: 377 ANSWER CHOICES RESPONSES Yes 5.62% 18 No 94.38% 302 TOTAL 320

Q10: If you were off for an extended period, did HR support your line manager in ensuring that any additional support, such as Occupational Health Assessments or phased returns to work, were considered if appropriate?

Answered: 265 Skipped: 432

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No Comments

Powered

Answered: 265 Skipped: 432 ANSWER CHOICES RESPONSES Yes 2.64% 7 No 84.15% 223 Comments 13.21% 35 TOTAL 265

Q11: Did you report the incident to any of the following? Please tick all that apply.

Answered: 317 Skipped: 380

I did not report the incident

Other (please specify)

Powered

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RMT H&S rep

My employer / manager

British Transport Police Police force Union official

Q11: Did you report the incident to any of the following? Please tick all that apply.

Powered

Answered: 317 Skipped: 380 ANSWER CHOICES RESPONSES I did not report the incident 44.16% 140 My employer / manager 51.10% 162 RMT H&S rep 4.73% 15 British Transport Police 0% 0 Police force 18.93% 60 Union official 12.93% 41 Other (please specify) 7.89% 25 TOTAL 443

Q12: If you did not report the incident, why was that? Please tick all that apply.

Answered: 207 Skipped: 490

I did not think my complaint would be taken seriously

I did not know how to make a report

I thought the incident was too trivial to report

Such incidents are just part of the job

I had reported an incident before and no action was taken

Other (please specify)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Q12: If you did not report the incident, why was that? Please tick all that apply.

Answered: 207 Skipped: 490

I did not think my complaint would be taken seriously 42.03% 87 I did not know how to make a report 6.76% 14 I thought the incident was too trivial to report 26.57% 55 Such incidents are just part of the job 48.79% 101 I had reported an incident before and no action was taken 22.71% 47 Other (please specify) 8.21% 17 TOTAL 321

ANSWER CHOICES RESPONSES

Q14: Following the incident, did your employer offer you any further support, such as counselling or adjustments to working arrangements?

Answered: 256 Skipped: 441

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Q14: Following the incident, did your employer offer you any further support, such as counselling or adjustments to working arrangements?

Answered: 256 Skipped: 441 ANSWER CHOICES RESPONSES Yes 3.02% 8 No 93.58% 248 TOTAL 256

Q15: Overall, were you satisfied with your employers response to the incident?

Answered: 225 Skipped: 472

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Q15: Overall, were you satisfied with your employers response to the incident?

Powered

Answered: 225 Skipped: 472 ANSWER CHOICES RESPONSES Yes 14.17% 35 No 76.92% 190 TOTAL 225

Q16: Did the Police attend the incident?

Answered: 277 Skipped: 420

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Q16: Did the Police attend the incident?

Answered: 277 Skipped: 420 ANSWER CHOICES RESPONSES Yes 13.78% 39 No 84.10% 238 TOTAL 277

Q17: Was the incident fully investigated?

Answered: 230 Skipped: 467

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Q17: Was the incident fully investigated?

Answered: 230 Skipped: 467 ANSWER CHOICES RESPONSES Yes 16.15% 42 No 72.31% 188 TOTAL 230

Q18: Has your employer shared with you their workplace violence risk assessment?

Answered: 642 Skipped: 55

Powered

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No Not

sure

Q18: Has your employer shared with you their workplace violence risk assessment?

Powered

Answered: 642 Skipped: 55 ANSWER CHOICES RESPONSES Yes 14.33% 92 No 47.66% 306 Not sure 38.01% 244 TOTAL 642

Q19: Has your employer's workplace violence reporting procedure been explained to you?

Answered: 613 Skipped: 84

Powered

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Q19:

Has your employer's

workplace violence reporting procedure been explained to you?

Answered: 613 Skipped: 84 ANSWER CHOICES RESPONSES Yes 29.05% 181 No 69.34% 432 TOTAL 613

Q20: Does your manager encourage you to report all incidents of workplace violence?

Answered: 627 Skipped: 70

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No Not

sure

Q20: Does your manager encourage you to report all incidents of workplace violence?

Powered

Answered: 627 Skipped: 70 ANSWER CHOICES RESPONSES Yes 40.60% 257 No 24.80% 157 Not sure 33.65% 213 TOTAL 627

Q21: Has your employer provided you with training on dealing with conflict at work?

Answered: 609 Skipped: 88

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Q21: Has your employer provided you with training on dealing with conflict at work?

Powered

Answered: 609 Skipped: 88 ANSWER CHOICES RESPONSES Yes 36.45% 226 No 61.77% 383 TOTAL 609

Q23: Are violence at work incidents regularly reviewed with the support of trade unions via the established Health & Safety mechanisms within the company?

Answered: 593 Skipped: 104

Powered

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No Not sure

Q23: Are violence at work incidents regularly reviewed with the support of trade unions via the established Health & Safety mechanisms within the company?

Powered

Answered: 593 Skipped: 104 ANSWER CHOICES RESPONSES Yes 7.76% 46 No 23.78% 141 Not sure 70.15% 416 TOTAL 603

employer offer face-to-face mentoring to support them through this experience?

Are they given full release from duty for any days where court attendance is necessary?

Answered: 585 Skipped: 112

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No Not

sure

Answered: 355

Skipped: 342

issues at your workplace?

Support for RMT bus members when assaulted at work