STRENGTHENING COMMUNICATION AMONG REMOTE TEAMS By Rob Urbach
Remote teams are a reality for many companies with the rise of the internet and technology. However, remote working can present challenges to communication that in-person work does not have to deal with. Here are some tips on strengthening communication among remote teams.
Create a Companywide Communication Policy The most successful remote teams are the ones that have a clear understanding of how to communicate with each other. A company-wide communication policy ensures everyone has a shared understanding of the expectations for communicating, both internally and externally. In addition, there should be an established crisis plan detailing who communicates with whom during emergencies, who oversees those communications, and who makes decisions based on the received information.
Remote teams should have a shared understanding of the company’s culture Every remote team should have a shared understanding of the company’s culture, even if they’re composed of members from different countries or locations. To do this, a company needs to make sure that the employee values get aligned with the company’s vision and mission statement. Having a shared understanding allows proper communication and fewer misunderstandings.
Create an internal wiki to house It is important for a business to create an internal wiki and include all necessary information about the company. The remote team will refer to the shared expectations and see how it applies to them directly. This information allows for clarification of the things expected from each position or role. It will also allow for a better understanding of the responsibilities of each member.
Encourage remote employees to attend in-person meetings Remote employees who attend in-person meetings will understand the company’s culture and allow for more close communication with the managers. It will also make it easier to understand and follow their duties and responsibilities. If employees have a good relationship among themselves, it will be easier for them to establish connections and relationships. This connection and relationship-building in person give the employee. One of the best ways to make remote teams feel like they are part of a cohesive team is by providing them with a companywide communication policy. When remote teams have clear guidelines for communicating with one another, it helps build trust and handle companies’ duties effectively.
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