Senior ciTizen commiTTee

LOCATION: GRAND BALLROOM

ANNOUNCEMENTS:

⁕ Annual Shred Fest – Maintenance Committee – Saturday, May 6, 2023 from 9AM – 1PM in Mall 1 – Chase Parking Lot and Saturday, May 20, 2023 from 10AM – 2PM in Small Mall – Public Safety Lot (flyer given out)

⁕ Rochdale Village Board of Directors will host annual July 4th Celebration – details will follow tial merchants that he brings in stores that the community residents want. As an incentive anyone who completes the mall survey will be eligible for a chance to win a $100.00 gift card!

The monies for the upgrades will come out of our operating budget and there will be no additional cost to the shareholder. Also, if you do not wish to have the upgrade you do not have to have it, or if the bathroom medicine cabinet and light fixture is chosen, you only want the medicine cabinet, that is fine or vice versa.

CHAIRPERSON: JEAN HALL (JH) APPROVAL OF MINUTES

Minutes from last meeting read and approved

PLANNED AGENDA

1. Welcome

⁕ Rochdale Village will celebrate its 60th Anniversary on Saturday, November 18, 2023 – Save the Date – more details and events to be announced.

DISCUSSION

Chair JH explained the handout provided regarding the potential upgrades in shareholders units. There are three choices, USB outlets upgrade, kitchen faucet upgrade, bathroom medicine cabinet and light fixture upgrades. Each shareholder should decide and mark on the handout how they rank each upgrade by indicating your 1 choice, 2nd choice, and 3rd choice.

Once you complete your choices you may leave the handout on the front table as you exit the meeting.

Mr. Leacroft Gordon, Commercial Coordinator was introduced by Chair JH. She indicated that there are a number of vacant commercial spaces and residents were asked via a survey to provide input as to what type of stores they would like to see. However, the response has been very light – less than 25 responses received from a community that has 5,860 units – over 20,000 residents.

Mr. Gordon stated he was happy to spend time providing information on the commercial stores. He indicated that it is important as he talks to poten-

Mr. Gordon participated in a Q&A session responding to questions such as what does RV do to attract minority businesses. He responded that whenever a minority business owner inquires he makes sure they submit a business plan and if they are awarded a lease his department will provide the necessary support to assist them in promoting their business.

In closing Mr. Gordon again stressed the importance of businesses providing services that benefit the community. He looks forward to working with everyone!

Next, Chair JH introduced our Maintenance Director, Kelvin Pantaleon and Assistant Director, David George. Mr. Pantaleon stated that maintenance is here to provide a service to all residents in a timely and professional manner. He stressed the importance that his staff are here to make sure our buildings and grounds are clean and maintained properly. He then opened the floor for a Q&A session.

Among the questions that were posed during this robust and informative session:

• Can maintenance mop and wax the floors in the evening as there is a lot of traffic in the mornings. Reply: We will look at the feasibility however during the business hours there are scheduled times to perform the work and maybe we need to better communicate when we are going to strip and wax the floors. Also, contrary to thought, the night has just as much traffic as there is in the day.

• A shareholder wanted to recognize the outstanding work that is done by the maintenance staff in building 11!

• Is there a plan to paint the apartment doors. Reply: There is no campus wide plan to paint all of the doors however if you wish to have your door painted contact your group office and make an appointment.

• Is there a shortage of maintenance staff the reason that appointments are not kept or missed altogether. Reply: We do not have a staffing shortage; however, Mr. Pantaleon will stress to all group managers the proper protocols to be followed regarding appointments. Cooperators must be notified in a timely manner if we cannot keep an appointment.

• Question regarding extermination –it appeared this was a specific issue involving a particular building the information was taken down and Mr. P will address accordingly.

• Question regarding transparency and information on what can be upgraded. Chair JH advised that the price list should be printed at least twice a year. There has been a reluctance with management in printing the list however, Chair JH stated if they publish the list and add “prices are subject to change” that should take away the apprehension by management.

• Question the toilet seats are too low for me as a senior, if I purchase a new toilet will maintenance install it for me. Reply: Yes, call your group office and make a appointment.

• Mr. Pantaleon / Mr. David George answered questions on door slamming, improved efficiency in reporting practices and shareholders submitting work orders online.

• Items to be referred to public safety: hanging out in front of vacant stores in Mall 1 – where the cleaners used to be and persons riding bikes in the small mall area.

• Items that will be followed up on or additional information provided to shareholders involved – tub reglazing and how to maintain the tubs, if shareholders make improvements to their units will their equity increase and does the rule still apply that the apartment must be restored if I did make certain upgrades. Also, will the kitchen cabinet project be re-started.

• Laundry Rooms – when are we getting new machines? Chair JH explained that there is a construction defect issue that has impacted the performance of the dryers. If we do not address that issue – having new machines will not improve our overall performance. The contract will our current vendor ends December 2024. However, as long as the vendor is under contract he will be required to address machines that are not working. However, we must make sure we call in the issues. Chair JH will speak with the Maintenance Committee Chair to make sure the vendor sends her a report monthly on all repairs involving the laundry room.

JH thanked Mr. P and Mr. David George for the time they took in addressing shareholders issues and concerns!!!!

UPCOMING EVENTS: N/A NEXT MEETING

Wednesday, May 3, 2023, at 10:00AM.

MEETING ENDED AT 11:35AM ATTENDANCE 91

MINUTES SUBMITTED BY Chair – Jean Hall