Computer Tips

HOW CAN WE HELP?

Probably while you are reading this article we will be in the midst of a further covid lockdown, possibly restricting your ability to get assistance and to resolve IT related issues

Although the rules we work within have change frequently over the past year we have worked every day providing technical support, solutions and everyday consumable items like printer inks. At the time of writing this in mid-January 2021, we have the shop open for doorstep collection of click and collect telephone and web orders, and for the drop off (and collection) of pre-arranged repairs. We are providing sales advice and solutions via the phone and video connections like WhatsApp, Zoom and Teams. Using the latest remote connection techniques we are providing full remote support for our customers old and new alike. Generally, the availability of most products has been challenging, however we have a wide range of PC’s, Laptops, All in one PC’s, Apple PC’s, laptops, phones, tablets and home & business printers. In short, most items are available for collection or deliveryJOBS, JOBS, JOBS We have also been shipping items via our couriers and via our own weekly delivery service, direct to your doorstep- please ask for more information. New Career? We are ready and able to help and we have the products to provide you with a solution quickly.

Career opportunity…With 2020 behind us, hopefully 2021 will present more opportunities and greater fulfilment.

We are still looking for a new member of our sales team, if you are We have a couple of job vacancies for junior staff interested in joining us, please send your CV with your experience to to join us on our journey of providing high quality product and solutions to our customers. date, and why you want to join our vibrant helpful team to Both roles are Leatherhead based and involve high jobs@tecres.co.uk degrees of customer contact.

The successful applicants must have the

Updates… following attributes: • Work within a team We have seen an increased occurrence where essential Windows • Take responsibility of tasks and projects applications will not run or may error when running. This has been • Willing to learn Some retail experience would be useful but not caused by your version of Windows 10 not being fully updated. In many cases the version of Windows is so • Possess a positive “can do attitude” essential. old that it will require updates on updates to be installed. This process is easy, but may be time consuming • Communicative The other role is more workshop based, where you will be building, repairing and configuring and may require a few machine restarts. • Able to work independently computers, tablets and phones. Much of your work Currently the version of Windows is Windows 10 Version 20H2. To check if your machine is up to date, press • Appreciate their limitations will be on the phone talking with our customers, providing remote assistance and solutions. There the Windows icon (usually bottom left of screen) then select the second item up (the gear wheel marked settings), then go to “update and security”, then select the “Check for updates”. This lists and required updates please follow the onscreen instructions. • Willing to learn new things and methods • Passion for IT • Patient • Reliable may be a requirement to attend customers premises making a drivers’ licence useful-but not essential. For the right applicants we offer product and industry training, a dynamic career in an everchanging marketplace with a rewarding career in a Should you require assistance please call us! • Punctual social environment. To apply please send your CV or details to • Trustworthy jobs@tecres.co.uk, specifying which position This guide was written by Les Beer, from Tecres in Leatherhead, who Both roles are full time posts, where you will be you would like to be considered for. have been providing computer solutions since 1989. working 5 days a week including Saturday, with a pre-arranged day off during the week. We look forward to hearing from you. Our Sales role is shop floor based and will involve merchandising products, advising and selling Looklocal Magazine - February 2021products and services-plus providing our high level of customer care both on the phone and in person.

~Surrey’s favourite Computer Store~ 14 North Street, Leatherhead tel: 01372 - 370300 Monday - Saturday 9:00 - 5.30pm

Please note: Product supplies have been severely disrupted during the CV-19 period, items listed are accurate at the time of publishing

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Onsite & workshop repairs, upgrades, virus removal, data recovery 01372-370300 | www.tecres.co.uk | sales@tecres.co.uk

Retail store open Monday to Saturday 9:00am to 5:30pm

14 NORTH STREET | LEATHERHEAD SURREY | KT22 7AW CHECK OUR OUR CURRENT JOB VACANCIES AT WWW.TECRES.CO.UK/JOBS

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Music

Matters

Hope you enjoy our Loved up Lockdown Music Quiz. QUESTIONS:

1. Who claimed “I’m not in love” in 1975? 2. Who wrote about “Silly Love Songs” in 1984? 3. The movie “Love is a Many Splendored Thing” came out in 1955. Who sang the song? 4. Who sang “Loving you is sweeter than ever” in 1966? 5. Who had a “Part time Lover” in 1985? 6. Three artists have had a big hit with a song called “The Power of Love”. Can you name them? 7. It was 1964. The song was “(When You) Walk In The Room”. Name the band. 8. Who sang about Romeo and Juliet in 1980? 9. In 1977, who asked “How Deep is Your Love” and what film was it featured in? 10. Who suggested you should “Never Let Her Slip Away” in 1978?

Take it Easy with David Smith on Surrey Hills Community Radio every Wednesday 5pm - 7pm.

PUZZLE SOLUTIONS PAGE 29