Quick Tips, The Royal Haciendas

Page 1

QUICK TIPS Ext. 169

TEENS ACTIVITY CENTER

Next to the Sports & Towel Desk in Phase 2 of the resort Obtain the program from your Concierge, check the Royal Resorts app or the signs posted on the wall boards

ACTIVITY SCHEDULES AIRPORT TRANSFERS

Service available from Thomas More Travel in lobby or take taxi

REFINE ALL INCLUSIVE

Ask at the Front Desk about the Refine package and pricing

ATM MACHINE

Lobby area, next to the Boutique

BOOK EXCHANGE CAR RENTAL

Exit rear lobby door past the Royal Market, down the stairs to left

Temporarily unavailable as part of our COVID-19 measures Ext. 174

CERAMIC PAINTING

In the Lobby, to the left of the Front Desk Behind the Sports & Towel Desk in Phase 2 of the resort

CONCIERGE DESK

Located next to the Front Desk in the Main lobby

DIVE CENTER

Phase 1 side, next to Sports & Towel Desk

DOCTORS OFFICE

Ext. 176

Lobby area, to the left of the Front Desk

BOUTIQUE

Ext. 166

Ext. 166 Next to the Spa, Lobby area

GOLF

Ext. 165

Reserve through your concierge

GROCERY STORE

Ext. 166

The Royal Market in the lobby. Open daily 7 a.m. – 10:30 p.m.

GYM – FITNESS CENTER

Located at the far end of “D” building, 2nd floor. Open 7 a.m. – 8 p.m.

INTERNET SERVICES

Royal Market /Members Lounge (Members only)

KAYAKS

Ext. 168

Free use, reserve at the Sports & Towel Desk in Phase 2

LAUNDRY

Ext. 167

Exit rear of lobby, turning left towards the back of “G” building

LOST & FOUND

Ext. 171

Check with Front Desk personnel

LUGGAGE SCALE MEMBERSHIP OFFICE

Outside the lobby, ask the bellmen Ext. 172

PESO EXCHANGE RESERVATIONS

Entrance across from La Rotonda Bar At the Front Desk (first exchange, you must show your passport)

Ext. 165

RESORT GENERAL INFO.

The concierge can help with restaurant, golf & tour reservations See the Resort Tips guide in the suites and rooms

RESTAURANTS – ON SITE

Ext. 173

La Palapa del Sol, Los Murales, Kinoko, poolside Sol & Luna Grills, Pizza Luna & La Rotonda Bar

RESTAURANTS IN PLAYA

Ext. 172

Recommendations & discounts through your concierge

24 HOUR ROOM SERVICE

Ext. 132

Menu & pricing in suites and rooms

SPA

Ext. 179

Lobby area, next to the Boutique

SPORTS EQUIPMENT

Ext. 168

Free use, reserve at phase 1 or 2 Sports & Towel desks

TAXI SHUTTLE - PLAYA

Ext. 177

Ask at the Front Desk for schedule, reservations & pricing

TENNIS

Ext. 168

Reserve time and rackets at the Sports & Towel Desks. Tennis pro available (charges apply)

TOURS

Ext. 175

Visit the Thomas More Travel desk in the lobby

TOWELS, POOL & BEACH TRANSPORTATION WIFI – IN VILLA

Obtain at the phase 1 or 2 Sports & Towel desks Ext. 175

Visit the Thomas More Travel desk in the lobby or take taxi Free – get internet access code at the Front Desk

MRR-AV- 15295-I /OCT 21

ACTIVITY CENTER & KIDS CLUB


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