THE BUSINESS T IMES News OCTOBER 8-21, 2020
VOLUME 27, ISSUE 19
THE DEFINITIVE SOURCE FOR GRAND JUNCTION BUSINESS NEWS SINCE 1994
THEBUSINESSTIMES.COM
Trends A legacy 2 Contributors to build on Opinion 4 Business Briefs 4 Business People Almanac
In this issue n Designer effort
An architectural firm in Grand Junction has new owners and a new name, but still offers design and management services.
n BMX operation
n New president out to continue constructive efforts of predecessor. See page 2
A French manufacturer of starting and timing systems for bicycle motocross has opened a Grand Junction office.
n Take the plunge
Ed Forsman, front, recently retired as president of FCI Constructors based in Grand Junction. Shane Haas takes over leadership of a construction company with more than 400 employees and $500 million in annual revenue.
Construction proceeds on the Plunge and a trail that will take users from the top of the Grand Mesa to Palisade.
n Child’s play
5
Another play area has opened at SCL Health St. Mary’s Hospital, but the place isn’t strictly about fun and games.
n Activity picks up
19
Real estate sales have accelerated in Mesa County with year-over-year gains in transactions and dollar volume.
n Culture of trust
21
Businesses that treat their employees as trustworthy watch as they become so and in turn boost productivity.
n Departments Almanac Business Briefs Business People Contributors News Opinion Trends
30 28 30 21-25 2-18 26-27 19-20
Business Times photo by Phil Castle
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THE BUSINESS T IMES News
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OctOber 8-21, 2020
Trends Constructive efforts continue Contributors Opinion S Business Briefs Business People Almanac New president at FCI Constructors out to build on legacy of his predecessor
hane Haas says a lot of what he really needs to know about running a construction company he learned from Ed Forsman. “He’s been a great mentor,” Haas says, one who taught him the importance of honesty, listening and cultivating a culture of teamwork. The admiration is mutual. Forsman praises Haas as a hard worker and quick learner who supports others. “He’s always there for anyone in the company.” As Haas takes on his new role as president of FCI Constructors based in Grand Junction, he says he hopes to build on the legacy Forsman established over his 22 years in the position. As Forsman begins his retirement, he says he’s confident that legacy is in capable hands. It’s a changing of the guard of sorts at an operation that’s grown over the course of more than 40 years from a small, family owned firm launched in Grand Junction as a concrete contractor into a large, employeeowned construction management company with offices in six states and more than $500 million in annual revenue. FCI has grown in terms of not only its staffing and service area, but also in the diversity of projects the company undertakes — everything from office buildings and schools to hospitals and airports. See CONSTRUCTIVE page 16
Ed Forsman, left, recently retired as president of FCI Constructors based in Grand Junction. Shane Haas takes over leadership of a construction management company with more than 400 employees and $500 million in annual revenue.
STORY AND PHOTO BY PHIL CASTLE Peter Icenogle, left, and John Potter are among the new owners of BG + co. in Grand Junction. Building on the legacy of founders Roy and Pamela Blythe, the firm offers a range of architectural, interior design and project management services to clients on the Western Slope. (Business Times photo by Phil Castle)
Moving forward by design: Firm under new ownership Phil Castle
The Business Times
There are few places Peter Icenogle can travel in Grand Junction without seeing the buildings his architectural firm designed. There’s the Primary Care Partners building on 12th Street and Bookcliff Country Club. Closer to Icenogle’s downtown office, there’s the public safety complex and closer still Grand Junction City Hall. Those buildings are part of a legacy for the Blythe Group, but also a part of what Icenogle expects will be the continued contributions of the firm under new ownership and with a new name. Icenogle, John Potter and Burke Martin completed a buyout of what’s now BG + co. under a succession plan implemented by Roy and Pamela Blythe, who retired last year. The couple founded the
firm in 1996 after they relocated to the Grand Valley to work on the design and construction of the Mesa County Sheriff’s Office and detention center. Icenogle serves as director of architecture and has worked for the firm since 2003. Potter serves as director of project management and has worked at the firm since 1997. Martin serves as building information modeling manager and has worked for the firm since 2006. As a full-service firm, BG + co. continues to offer a range of architectural, interior design and project management services, Icenogle said. Those services can take projects from site selection and initial design through construction administration and then occupancy. The firm offers additional review services to ensure projects comply with local, state and national codes. See DESIGN page 18
OctOber 8-21, 2020
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well-rounded perspective to new Mesa County role Phil Castle
as well as New England and Canada. Whidden said people who work in information technology aren’t just “geeks,” Frank Whidden brings what he but offer an important perspective because considers a well-rounded perspective to his they’re familiar with nearly every aspect of new job as Mesa County administrator. operations and how work gets done. They Whidden worked also tend to think about new and potentially in information better ways of doing things in asking and technology and holds answering “what if ” questions. “They know a master’s degree in how to effect change in an organization.” computer information Whidden expects to bring that same Prostart supplied an electric starting gateapproach for a bicycle facility on systems. But he also to hismotocross duties as administrator. the Colorado Mesa State University campus. Whidden The French to holds a doctoral saidmanufacturer it’s his role plans to help open an office in Grand Junction to servecounty clients commissioners in the United States wellthen as degree in applied make asand Canada and Mexico. Junction Economic management and (Photo courtesy Grand implement decisions. ThePartnership) commissioners decision making and Frank Whidden in turn represent the residents of the worked for more than county and express their will, he said. “We 20 years as a minister. Whidden has work for the people.” worked for large and small organizations Whidden said he also considers himself in both the private and public sectors. a liaison between the commissioners and Whidden to draw on of his would county be staff, andtoone of theinpriorities to A Frenchexpects manufacturer of allstarting easier operate the U.S.isHe experiences in helping Mesamotocross County considered make sure employees feel valued. Whidden and timing systems for bicycle Denver, Montrose and Salt Lake commissioners make and carry out decisions. said before he hopes not only to improve morale, deciding on Grand Junction. plans to open its first United States office City Valuing staff and making the county but also that willworking make Mesa in Grand Junction. Gruntake said steps he enjoyed with an employer of choice among the GJEP. County“Ian organization for whichIt is people TheisGrand Junction know I can ask anything. very priorities, WhiddenEconomic said. So is planning transparent want to work. and you are just here to help.” Partnership, that results in sustainable funding Meanwhile, expects the Grun plans Whidden to officially relocate which assisted with and the balanced budgets onmove, a long-term basis. county to continue policies and initiatives announced the to Grand Junction next year pending Meanwhile, Mesa will approval that support local andheeconomic opening County of the Prostart of an E2 business visa, which expects continue to pursue office effortsand that promoteona in development. There steps warehouse December. An E2 are visaadditional enables people friendly business25 Road. environment and to thatcome can be to make for local to taken the U.S. to setit easier up a business, economic development, Whidden businesses to sell He products and serviceshas to or office. said the company Owner said. Quentin practice Whidden officially began working as the county, he added. Grun said he learned invested at least $100,000 in its operations county administratorabout at the beginning of in theMesa County keepwas working with Grand Valley,will which required to Grand Junction Quentin Grun the year. He succeedswhen Tomhe Fisher, was apply other for government the visa. entities, organizations sold who a timing hired county in Summit fostering an environment system as to the cyclingmanager team at Colorado Mesa and institutions He expects on to hire one employee in the County, Utah. that supports existing businesses University four years ago and developed Grand Junction office early next year. and Whidden with joinedBrian Mesa Countyteam in attracts new businesses, he said. a relationship Flaherty, Prostart will continue operations in August technology Whidden said there be a director. 2011 Grun as saidinformation he also knows several France to serve European andcould international director. In April 2014, he became opportunities encourage the serve additional BMX riders who live in the area. deputy clients. The tocompany will the county for considered resource U.S., development of businesses thatitsprovide Grun administrator said he initially Canada and Mexico from Grand management a staffing reorganization services to the agricultural well Canada for hisinNorth American operations. Junction office, Grun said. industry Prostart as serves that eliminated fourofdirector as promote But with 80 percent sales onpositions. the continent clients in 20Mesa states,County he said.as a distribution Before joininghe said Mesa County, in the United States, he realized it center for the region.F Whidden worked for a company providing The important thing is to consider information technology services to issues from a well-rounded perspective, colleges and universities. In that role, he Whidden said. “We won’t be myopic as we Construction continues on a trail that The first phase of the trail will soon managed IT systems and services for look at things.” will take mountain bike riders and other open on the lower half of the route from the institutions in Alabama, Arizona, Illinois ✦ users 34 miles between the top of the Lands End Road crossing on the western Grand Mesa and downtown Palisade. flank of the Grand Mesa to the Palisade The Colorado Plateau Mountain Bike Rim Trailhead. The second phase of the Trail Association (COPMOBA) and nearly trail connecting the Mesa Top Trailhead a dozen other organizations and government to the first phase section is scheduled for entities joined in a media event to offer an completion in December. The third phase update on the Palisade Plunge. involves a paved portion connecting the Scott Winans, president of COPMOBA, Palisade Plunge Trail to the Colorado called the singletrack trail a jewel for Riverfront Trail in Palisade. Western Colorado. By one estimate, the trail COPMOBA has worked for nearly will attract users that in turn will contribute 10 years to spearhead the project. Other $5 million annually to the local economy. partners have included he U.S. Bureau of “The Palisade Plunge Trail will Land Management and Forest Service, challenge users through a truly unique and Colorado Parks and Wildlife and the unforgettable trail experience, providing Colorado Tourism Office, Mesa County, access to remote public lands while the cities of Fruita and Grand Junction, the traversing stunning alpine to high desert town of Palisade, the Outdoor Recreation terrain as it connects the top elevations of Coalition of the Grand Valley and Grand the Grand Mesa to the Town of Palisade Junction Economic Partnership. F 6,000 feet below,” Winans said. The Business Times
BMX manufacturer opens Grand Junction operation
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Construction proceeds on Palisade Plunge
OctOber 8-21, 2020
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A new outdoor play area at SCL Health St. Mary’s includes metal features that can be played like musical instruments. The play area constitutes the second phase of a collaborative effort to offer more child and family friendly areas in the Grand Junction hospital. (Business Times photo by Phil Castle)
Play area at St. Mary’s not just about fun and games
Area Rotary clubs and businesses join in effort Phil Castle
The Business Times
Another play area has opened at SCL Health St Mary’s Hospital in Grand Junction, but the place isn’t strictly about fun and games. “It will provide a much-needed respite for patient families and help ease the stress of being in a hospital environment,” said Carmen Shipley, executive director of the St. Mary’s Foundation. Bryan Johnson, president of SCL Health St. Mary’s, agreed. “This is an exciting thing. It’s fun to watch kids in a healing environment.” SCL Health St. Mary’s officially unveiled the outdoor play area at a ribbon cutting and media event. The area is located near the main hospital entrance and includes seating as well as metal features that can be played like musical instruments. Shipley said the area constitutes the second phase of an effort to create more child and family friendly areas throughout the hospital. Last year, a new play area opened in the pediatric unit on the seventh floor of the hospital. The effort is funded in part by the
Micah Montag Pediatric Endowment & Action Fund. The fund was established by friends of the Montag family to honor Micah, a 10-year-old Grand Junction boy whose life was cut short by cancer. Contributions to the fund have exceeded the $1 million goal, Shipley said. In addition to the play areas, the fund has supported the purchase of cribs, high chairs, swings and other pediatric equipment; telemedicine equipment and training to communicate with referral facilities across Western Colorado and Eastern Utah; and community education to identify, treat and prevent child abuse. Six Rotary clubs — the Delta, Fruita, Grand Junction and Montrose clubs as well as the Horizon Sunrise and Palisade Sunrise clubs — donated a total of $28,000 for the outdoor play area. PNCI Construction and eight other subcontractors donated their services to complete the project. Shipley praised what she said was a collaborative effort. “We are very grateful to our local Rotary clubs and to the many local contractors that came together to make this project possible.” F
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Variance in place despite increase in COVID cases Phil Castle
The Business Times
Less stringent public health orders remain in place in Mesa County for now despite an increase in positive COVID-19 cases, according to a local official. The agency is working with state officials to maintain what’s called the Jeff Kuhr “Protect Our Neighbors” phase of the variance, said Jeff Kuhr, executive director of Mesa County Public Health. “It’s not their objective to take us in and out of this.” Kuhr discussed the latest developments in the pandemic in a Zoom meeting arranged by the Grand
For more on COVID-19 and Mesa County, see page 23.
Junction Area Chamber of Commerce. As of Oct. 5, 753 positive cases of COVID-19 were reported in Mesa County. Six of those infected were currently hospitalized. Five deaths have been attributed to COVID-19 in the county since the onset of the outbreak. At the same time, testing also has increased, Kuhr said. As of Oct. 5, 37,732 tests had been administered in Mesa County. Out of that, 1.71 percent of the tests were positive. Over the previous two weeks, though, 2.99 percent of tests were positive. Over the previous two weeks, 25.9 percent of positive
cases were attributed to close contact with family members. Another 8.1 percent of cases were attributed to private gatherings and 8.1 percent to travel outside the county. There were no cases attributed to people visiting a local business, Kuhr said. What’s “concerning,” he said, is that in 38.4 percent of positive COVID-19 cases, the source of exposure was unknown. That’s an indication of continued community spread. Over the previous two weeks, 20.5 percent of people testing positive were between the ages of 20 and 29 years. Another 17.3 percent were between 30 and 39 and 14.1 percent between 40 and 49. Mesa County is one of five counties in Colorado operating under the “Protect Our Neighbors” phase of variances from state public health orders. See VARIANCE page 14
Restaurants may apply to expand outdoor seating
Applications are open for downtown Grand Junction restaurants that want to expand their outdoor dining spaces. The City of Grand Junction and Downtown Grand Junction have joined in the effort to enable restaurants to expand outdoor seating areas to nearby sidewalks and even parking spaces. The city and Downtown Grand Junction have pledged a total of $228,500 to the effort to purchase base units, barrier fencing and canopies that can be installed on a temporary basis downtown to create dining areas. The Colorado Department of Transportation also awarded a $47,000 Revitalizing Main Street grant to the Downtown Grand Junction Business Improvement District to help restaurants expand their outdoor dining options. Restaurants are responsible for providing furnishings and maintaining the areas. Restaurants interesting in expanding their outdoor dining areas must complete and return an application to Downtown Grand Junction. Applications will be approved on a rolling basis. Barriers and canopies will be available on a first-come, first-served basis. F
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Groups out to encourage random acts of kindness Organizations and businesses in the Grand Valley have joined in an effort to encourage random acts of kindness as part of Mental Health Awareness Month in October. The National Alliance on Mental Illness (NAMI) on the Western Slope, 2-1-1 and the Western Colorado Community Foundation are among those involved. Kevin Barclay “If we can engage our community moving forward using random acts of kindness, it’s amazing how we can change our community,” said Kevin Barclay, executive director of NAMI Western Slope. “We are calling out to everyone asking, imploring, encouraging them to reach out and do something just a little different.
If we see and share with 2-1-1 and publish these things, it’ll feed on itself.” NAMI Western Slope has small cards available that read “You’ve been RAK’d” and encourage recipients to call 2-1-1 or send an email to namiwesternslope@gmail.com to share their stories of kindness. Recipients can then use those Anna Stout cards to pass along to someone else when performing a random act of kindness. Community members are also encouraged to share their stories on social media using the hashtags #RAKGJ, #RAKMesaCounty and #SeeShareCare. Organizations and businesses are also encouraged to
engage their employees and pledge to take part in random acts of kindness throughout the month. Anna Stout, executive director of the Roice-Hurst Humane Society, said the animal shelter and adoption center plans to perform pet-related random acts, such as sending employees out to walk dogs for homebound residents and randomly handing out pet care packages at the dog park. “Compassion is one of our values, so our team jumped on the opportunity to spread some extra kindness throughout our community, especially right now when things feel so divided,” Stout said. For more information, to obtain “You’ve been RAK’d” cards or pledge business support, call 812-0010 or send an email namiwesternslope@gmail.com F
Observance aims to recognize roles of the disabled
The contributions of people with disabilities to the Colorado economy will be recognized during Disability Employment Awareness Month in Colorado. “I hope Disability E m p l o y m e n t Awareness Month inspires the state’s employers, businesses, and industries to recognize the talents and skills of Coloradans with disabilities,” said Joe Barela Joe Barela, executive director of the Colorado Department of Labor and Employment. The theme of the observance this year will be “Increasing Access and Opportunity, Celebrating 30 Years of the ADA.” The Colorado Department of Labor and Employment Division of Vocational Rehabilitation will present the fourth annual Shining Stars of Disability Employment Awards. The awards recognize businesses and individuals who recruit, hire, retain and advance individuals with disabilities. Barela said people with disabilities sometimes experience an unfounded stigma when it comes to employment. He said they also often have high levels of poverty, a factor that lowers people with disabilities’ chances of getting and keeping a job. According to the University of New Hampshire Institute on Disability, 26 percent of people with disabilities in the United States live in poverty, compared to about 11 percent of the remainder of the population. The same report found that only 37 percent of people with disabilities are employed, nearly half the employment rate of others. To address the barriers people with disabilities face, the Division of Vocational Rehabilitation helps employers understand the skills and talents people with disabilities can bring to their jobs. The division also provides people with disabilities one-on-one job counseling, interpreter services, assistive technology and transportation. F
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Distracted driving becoming a leading cause of Colorado crashes
Distracted driving has become a leading cause of crashes on Colorado roads, according to the Colorado Department of Transportation. Distracted drivers were involved in 15,143 crashes on Colorado roads in 2019, resulting in 4,361 injuries and 28 fatalities, the department reported. “Distracted driving continues to be a prevalent issue on Colorado roads, but is easy to fix,” said Darrell Lingk, director of the Colorado Department of Transportation Office of Transportation Safety. “Every time you are tempted to reach for your phone or take your eyes off the road, stop and think about the lives at risk and make a safer decision.” According to a 2020 driving behavior survey conducted by the department, 92 percent of those who responded reported
driving distracted in the past seven days. The most common distractions included eating or drinking, selecting entertainment on a device, talking on a hands-free cell phone and reading or sending a message on a cell phone. “Colorado drivers continue to engage in distracting activities while driving,” Lingk said. “With fall in full swing and winter sports and holidays on the horizon, we encourage people to stay focused on the road and put distractions aside.” The department advises drivers to switch their phones to do not disturb mode, assign passengers to serve as designated texters and plan stops to safely enjoy beverages and snacks. For more information about distracted driving in Colorado, visit distraction.codot.gov. F
OctOber 8-21, 2020
CMU facility now includes environmental chamber
Add a state-of-the-art environmental chamber to the equipment used at the Monfort Family Human Performance Laboratory at Colorado Mesa University. The chamber offers the ability to change a variety of conditions to understand how the human body functions in different environments. “There are Michael Reeder all kinds of things we can do with this technology,” said Michael Reeder, director of the Monfort Family Human Performance Laboratory. The chamber will be used for everything from physiology classes to research to training student athletes, Reeder said. Oxygen levels can be adjusted to mimic environments ranging from sea level up to 14,000 feet in elevation. Temperatures inside the room can span from 10 degrees to 140 degrees Fahrenheit. “We can adjust the room to different altitudes to see what physiology changes are happening, like heart rate and oxygen levels. We can also look at the heat response in athletes to understand heat exhaustion by taking it up to say, 100 degrees and 8 percent humidity,” Reeder said. Cyclists and runners at CMU can assess their physical performance under different conditions inside the chamber, which in turn can then help them compete in their sports. They can train harder at conditions at sea level because there’s more oxygen in the air. “High-level cyclists and runners know what their heart rate is at a certain power level, so it’s fun to see how they perform in different environments. It’s exciting for them, too,” Reeder said. The environmental chamber also expands on the experiential learning opportunities available to CMU students. Student research projects will focus on performance and safety. “I’m biased, but I don’t think there’s a better place for undergraduates to get a hands-on education,” Reeder said. “CMU is different than lots of other places I’ve been where this kind of stuff is siloed off to different areas of the school. It’s really a neat opportunity for our students.” F
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CU joins in study of critical zones in the West
Three researchers from the University of Colorado at Boulder will lead a five-year study of so-called critical zones from the bedrock to tree canopy top in the West The University of Colorado will collaborate with five other universities, the United States Geological Survey and Environmental Protection Agency on the effort to better understand how soils, rocks, trees and water interact and change in fire- and drought-prone landscapes. The National Science Foundation awarded a $6.9 grant to fund the study, The researchers will seek to uncover links between how water is stored and how that affects key processes in forest ecology, rock and soil chemistry and water quality. This work will also help predict how climate change could modify these interactions and change life in the West. “The critical zone is the surface of the earth that supports life,” said Holly Barnard, the lead investigator, an associate professor of geography and fellow at the Institute of Arctic and Alpine Research. “It very much influences our quality of life. It’s responsible for both our water quantity and our water quality.” Joining Barnard at CU Boulder are principal investigators Eve-Lyn Hinckley, an assistant professor in environmental studies and institute fellow at INSTAAR, and Katherine Lininger, an assistant professor of geography. NSF developed the critical zone program 13 years ago as a way to think about the earth sciences in an integrative and interdisciplinary way. It has since developed into Critical Zone Observatories — one of which was Boulder Creek in Boulder — and now the Critical Zone Collaboration Network. A lot of dynamic water storage occurs in the critical zone, meaning it doesn’t stay in one place for long, Barnard said. “We think about dynamic storage in terms of water’s potential to do work within an ecosystem.” Lininger said that work plays an important role in such processes as vegetation growth, stream flows and how carbon moves through the ecosystem. Investigating water storage and its movement from slopes to valley bottoms not only results in interesting research questions, but will help scientists better understand Earth’s processes and the provisioning of important resources in western regions. The team has chosen five locations in Colorado and California to test a variety of hypotheses about water in the critical zone — not only from a physical perspective, but also from ecological and chemical perspectives. Some have thinner soils than others, some have more porous bedrock. F
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ProStar announces VP of sales
Jess Lyman has joined ProStar as vice president of sales for the Grand Junctionbased company. In his new role, Lyman will oversee sales and increase market awareness of the PointMan mobile data collection software application. Lyman brings to the position more Jess Lyman than 20 years of sales and management experience, including work with Eli Lilly and as founder of his own company. “We have strategically expanded both our sales and marketing teams so that we can increased our market penetration both in the U.S., Canada and abroad,” said Page Tucker, chief executive officer of ProStar. “Jess’ depth of experience in managing sales teams and impressive track record for expanding into new markets will help us accelerate the adoption rate of PointMan,” Tucker said. Lyman said he’s looking forward to helping expand the markets for ProStar software. “PointMan is a disruptive software,” he said. “It is an incredibly robust tool, inexpensive, easy to use and brings immediate value to any organization involved in the construction or maintenance of surface and subsurface infrastructure.” ProStar provides mobile and cloud precision mapping solutions designed to locate, map and manage underground utilities and pipelines. F
Variance
Continued from page 6 Gilpin, Gunnison, Moffat and Rio Blanco counties also have met requirements to loosen restrictions. The variance allows businesses to operate at 50 percent of capacity. If additional requirements are met, capacity can be increased 5 percent every four weeks. The new phase of the variance increases the cap for indoor gatherings at large facilities — such as churches — from 175 up to 500 or 50 percent of capacity, Kuhr said. There are additional exemptions to the state mask order, allowing workers in offices to remove masks while they’re seated and people in gyms to remove masks while they’re exercising, he said. The last call at bars was pushed back from 11:30 p.m. to midnight. Despite the increase in positive COVID-19 cases, Mesa County continues to fare better in the pandemic than other areas of Colorado, Kuhr said. F
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Constructive
Continued from page 2 “I think it’s really phenomenal,” Forsman says of the evolution of FCI and an operation that ranks among the top 10 private companies in Colorado and top 400 contractors nationwide. What hasn’t changed over the years, Haas and Forsman say, are core values that include trustworthiness, hard work, honesty and professionalism. That’s in addition to a company culture that promotes collaboration and philanthropy as well as long-term relationships with clients. Forsman retired in September after working for FCI for 34 years, the last 22 as president. The board of directors appointed Haas to succeed Forsman as president. Haas also has worked for FCI for 34 years in a succession of positions that’s included superintendent, project manager, vice president of Grand Junction operations and executive vice president. While FCI is headquartered in a building along the Interstate Highway 70 Business Loop, the company also operates smaller regional offices in Durango and Frederick in Colorado, Phoenix and Flagstaff in Arizona, Aztec in New Mexico, Williston in North Dakota, Edmond in Oklahoma and Cheyenne in Wyoming. FCI employs about 420 people, about half of whom
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are shareholders under an employee ownership plan. FCI has expanded, Haas and Forsman say, by taking on a project in an area, securing additional work and then opening an office. The company now operates throughout the Rocky Mountains in a geographic service region stretching from Mexico to Canada. FCI worked on Grand River Health and its expanding facilities in Rifle and won an award for its work on the St. Vrain Valley Schools Innovation Center in Longmont. FCI has joined with other construction companies in a project to build additional gates at Denver International Airport. But FCI also has completed some large and what Forsman considers iconic projects in the Grand Valley. That includes the Century Project at SCL Health St. Mary’s Hospital. The 12-story patient tower was part of what at $193 million was one of the largest scale construction projects in Grand Junction history. FCI constructed the end-of-life care center for HopeWest as well as the new Orchard Mesa Middle School. FCI recently completed a four-story building housing the new headquarters of Timberline Bank. Haas says construction evokes a sense of accomplishment. “At the end of the day, you get to look back and see what you did.”
OctOber 8-21, 2020
But the process is satisfying, he says, in working with others. “It’s the people and camaraderie you’re developing.” Forsman says FCI has always promoted a culture of collaboration among employees. “It’s like a pretty big family.” Developing relationships with clients is also rewarding professionally as well as personally, he says. At the same time, the company culture also includes giving back to the communities in which FCI operates, Haas and Forsman says. The company contributes to more than 200 local and national charitable organizations. Haas says many of the contributions constitute investments in the future in supporting 4-H, Little League and other youth organizations. Looking ahead at business, Haas says FCI is well positioned for continued growth. “I’ve got a very positive outlook.” That makes his new position a supporting role in providing employees what they need to succeed, he says. “It’s just to support everybody out there to the fullest extent possible.” It’s also a matter, he says, of setting an example. To that end, Haas says a lot of what he really needs to know about running a construction company he learned from Forsman. “He just set a good example.” F
Applications sought for Daniels Fund college scholarships
Applications will be accepted through 4 p.m. Nov. 15 for scholarships awarded to college-bound high school seniors in Colorado, New Mexico, Utah and Wyoming. The Daniels Fund Scholarship Program offers comprehensive, four-year college scholarships that provide financial and personal support focused on helping recipients succeed in college and life. Scholarships can be used at any accredited nonprofit college or university in the United States. The four-year, annually renewable college scholarships cover up to $25,000 a year in the unmet needs of students after other financial aid, scholarships and an expected family contribution have been applied. To apply for scholarships, applicants must be a high school senior graduating during the 2020-2021 academic year from a high school in Colorado, New Mexico, Utah or Wyoming. They must be resident of one of the states and a citizen or permanent resident of the United States. They must earn a minimum of a 3.0 high school grade point average on an unweighted 4.0 scale They must earn a minimum SAT math score of 490 and a minimum evidencebased reading and writing score of 490 or a minimum ACT score of 18 in each category. For students who were unable to take the SAT or ACT due to COVID-19 cancellations, they’re eligible to apply with a minimum grade point average of 3.3. Applicants’ parents or legal guardians must have an adjusted gross income of $85,000 or less on the 2019 tax return on which the applicant appears. Since 2000, the Daniels Scholarship Program has provided a total of more than $204 million in scholarships to more 4,350 students. For more information, visit the website at www.danielsfund.org. F
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The Business Times
OctOber 8-21, 2020
Comments sought on proposed bus route An online survey will remain open through Oct. 31 to gather public comments on proposed bus service between Grand Junction and Telluride. The Colorado Department of Transportation plans to offer Bustang Outrider service between Grand Junction and Telluride starting in the summer. The agency also has proposed three routes to begin in 2021 between Craig and Denver, Trinidad and Pueblo and Sterling and Greeley. Virtual public meetings were held in July and August to hear comments on all four routes. The online survey is designed to complement the virtual meetings.
“We want to hear directly from those who plan to use these routes to make sure we’re providing the best service possible and helping to improve transportation connections across the state,” said David Krutsinger, director of the Colorado Department of Transportation Division of Transit and Rail. “The feedback we receive will give us the vital information we need to plan these routes in a way that meets the needs of our rural communities,” Krutsinger said. The survey is available by visiting the website at https://www.surveymonkey.com/ r/Telluride-GJ. F
Peter Icenogle, left, and John Potter look over plans at BG + co. in Grand Junction. The architectural firm focuses on commercial and institutional projects in Western Colorado. (Business Times photo by Phil Castle)
Design
Continued from page 2 BG + co. focuses on commercial and institutional projects in Western Colorado, Icenogle said. About 80 percent of that work involves public projects and the bulk of that for repeat clients, he said. The firm employs 10 people, although Icenogle said there additional positions he’d like to fill. While every project is unique, Icenogle said the process remains the same in going through various stages, usually from general concepts to specific features. The process usually starts with conceptual designs and site selection. Designs are then refined to reflect space and functions. Elevations and floor plans are developed, followed by mechanical and electrical drawings. Completed documents constitute detailed instructions for construction, he said. “The pictures we draw are worth millions of words.” Depending on what’s requested, BG + co. can work with owners and contractors to manage construction, he said. The firm also can serve as a representative for owners in dealing with budgets and contracts. Nearly every project involves three factors, Icenogle said: size, cost and schedule. Changing one factor affects the other two. Ultimately, BG + co. is responsible for designing for clients the best building for their budgets, but also facilities that are safe, he said. “It’s not something we take lightly. It’s a pretty big responsibility.” Icenogle said he still savors the moment when he can walk into a completed building and conclude a process that started as a sketch on a sheet of tracing paper. In a broader sense, architecture enhances the look and feel of a city as well as the lives of the people who live there. BG + co. has developed a reputation for its role in that effort, he said. “We’re seen as community partners that can enhance the fabric of the community.” Business remains brisk for BG + co. even in the midst of the coronavirus pandemic, Icenogle said. So far, only one project has been delayed as a result of the pandemic. Busy architects constitute a leading indicator for the construction that follows, he said. Given projections for growth for Grand Junction and Western Colorado and what could be an exodus of people leaving large cities to move to more rural areas, he said he’s optimistic about the future. “It’s a good place to be an architect.” He expects to see in Grand Junction more buildings his firm designed. F
FOR YOUR INFORMATION BG + co. operates offices at 622 Rood Ave. in Grand Junction. For more information, call 242-1058 or visit the website located at www.bgco.com.
News Trends Real estate sales accelerate Contributors Opinion Business Briefs Business People Almanac
OctOber 8-21, 2020
The Business Times
Page 19
INDICATORS AT A GLANCE
n Business filings
t New business filings in Colorado, 31,221 in the second quarter, down 1.7% from the second quarter of 2019.
n Confidence
s Consumer Confidence Index 101.8 in September, up 15.5. s Leeds Business Confidence Index for Colorado, 47.9 for the fourth quarter, up 3.6. s National Federation of Independent Business Small Business Optimism Index 100.2 for August, up 1.4.
n Foreclosures
t Foreclosure filings in Mesa County, 8 in September, down from 13 in September 2019. t Foreclosure sales in Mesa County, 3 in September, down from 5 in September 2019.
n Indexes
s Conference Board Employment Trends Index, 54.8 for September, up 1.5. s Conference Board Leading Economic Index 106.5 for August, up 1.2% t Institute for Supply Management Purchasing Managers Index for the manufacturing sector, 55.4% for September, down 0.6%.
n Lodging
t Lodging tax collections in Grand Junction, $120,295 for August, down 34.9% from August 2019.
n Real estate
s Real estate transactions in Mesa County, 566 in September, up 22.2% from September 2019. s Dollar volume of real estate transactions in Mesa County, $179 million in September, up 35.6% from September 2019.
n Sales
s Sales and use tax collections in Grand Junction, $5 million for August, up 2.5% from August 2019. s Sales and use tax collections in Mesa County, $3.7 million for August, up 8.4% from August 2019.
n Unemployment t Mesa County — 6.2% for August, down 0.8. t Colorado — 6.7% for August, down 0.7. t United States — 7.9% for September, down 0.5.
Mesa County activity resumes after slowing related to pandemic Phil Castle
No longer slowed by restrictions imposed at the onset of the coronavirus pandemic, real estate sales have accelerated in Mesa County. And if the trend continues in the fourth quarter, transactions and dollar volume for 2020 likely will top 2019. That would make for a good year — and maybe more — for the local market, said Robert Bray, chief executive officer of Bray Real Estate in Grand Junction. “I think it’s going to be better than good.” Annette Miller, senior vice president of Heritage Title Co. in Grand Junction, also said Robert Bray she expects a strong rebound after slowing in April and May related to the pandemic. “Life got pushed back a bit.” Miller said 566 real estate transactions worth a combined $179 million were reported in Mesa County in September. Compared to the same month last year, transactions increased 22.2 percent and dollar volume jumped 35.6 percent. Eight transactions accounted for a total of Annette Miller $11.4 million, Miller said, including the sale of the EconoLodge on Horizon Drive for $1.8 million, a commercial building on 23 2/10 Road for nearly $1.7 million and a shop and office building on Logos Court for $1.65 million. With the latest gains, year-to-date real estate sales in 2020 have caught up to 2019. Through the first three quarters of 2020, 4,075 transactions worth a total of nearly $1.25 billion. Compared to the same span in 2019, transactions are three-tenths of a percent lower and dollar volume 2 percent higher. Miller said real estate activity that didn’t occur during the onset of the pandemic earlier this year when showings and open
houses were prohibited was pushed back and since has shown up in sales statistics. Given the number of real estate closings that have been scheduled, Miller expects increasing activity for October as well. “The pipeline has filled well.” According to numbers tracked by Bray Real Estate, 345 residential real estate transactions worth a total of $117 million were reported in September. Compared to the same month last year, transactions edged up 2.4 percent and dollar volume rose 15.8 percent. Through the first three quarters of 2020, 2,921 residential transactions worth a total of $908 million were reported. Compared to the same span in 2019, transactions were down 2 percent even as dollar volume rose 6.9 percent. Bray said demand for housing among residents has remained strong, but was postponed during the onset of the pandemic. At the same time, demand has increased from homebuyers outside the area looking to relocate from urban to more rural areas. Bray said he expects increased interest for at least the next year to two years. “Grand Junction has shown up on the radar.” Inventories of existing homes remain low, Bray said. At the end of September, there were 406 active residential listings in Mesa County. That’s down 48 percent from the same last year. Increased demand and low supplies pushed the median price of homes sold in September to $305,000, up 16.4 percent from a year ago. The median price for residential real sales year to date was lower at $285,000, but still up 12.2 percent from a year ago. New home construction has picked up, Bray said. For September, 81 building permits for single family homes were issued in Mesa County, up 28.6 percent from the same month a year ago. Through the first three quarters of 2020, 576 building permits were issued. That’s up 3.6 percent from the same span in 2019. Property foreclosure activity continues to slow, Miller said. The 26 resales of foreclosed properties during the first three quarters of 2020 were less than 1 percent of all transactions and well below the 10 percent threshold she considers indicative of a healthy real estate market. F
Colorado business leaders are more upbeat heading into the fourth quarter as expectations mount for continued recovery from the coronavirus pandemic. Businesses leaders remain pessimistic overall, though, according to the latest results of a quarterly survey. “The slow rebound in Colorado business sentiment reflects the lingering impacts of COVID-19. However, it also shows optimism that there will be a strong recovery in the first quarter of 2021,” said Richard Wobbekind, senior economist at the Leeds School of Business at the R. Wobbekind University of Colorado at Boulder. The Leeds Business Confidence Index rose to 47.9 for the fourth quarter. That’s up 3.6 points from the third quarter and 18.2 points from a record low in the second quarter. The index stands a point higher than this time last year. Readings below 50 reflect more negative than positive survey responses, however. The business research division at the Leeds School of Business bases the index on the results of surveys of business leaders from across the state and a variety of industry sectors. For the fourth quarter, five of six metrics the index tracks remained below 50: n Confidence in the Colorado economy rose 2.1 points to 48.9. While 33.3 percent of the business leaders who responded to the survey expected moderate or strong increases, 36.2 percent
forecast moderate or strong decreases. The remaining 30.6 percent anticipated no change. n Confidence in the national economy rose a point to 44.5 with 28.6 percent of leaders anticipating moderate or strong increases, 47 percent predicting moderate or strong decreases and 24.3 percent expecting no change. n Sales expectations rose 1.2 points to 52.5, the highest reading among the metrics for the fourth quarter. While 42.8 percent of leaders forecast moderate or strong increases, 33.7 percent predicted moderate or strong decreases and 23.5 percent expected no change. n Profit expectations rose four points to 48.8 with 33.8 percent of leaders anticipating moderate or strong increases, 37.9 percent forecasting moderate or strong decreases and 27.4 percent predicting no change. n Hiring expectations rose 5.3 points to 48 with 27.5 percent of leaders forecasting moderate or strong increases in staffing, 20.8 percent anticipating moderate or strong layoffs and 41.7 percent expecting no change. n Capital expenditure expectations rose 7.6 points, the biggest gain among the metrics, to 44.7. While 21.8 percent of leaders predicted strong or moderate increases, 34.7 percent forecast strong or moderate decreases and 43.4 percent anticipated no change. Wobbekind said the survey also asked business leaders when they believe employment levels will return to pre-pandemic levels. “Half felt it would occur by the end of 2021, and a quarter predicted that would happen by the end of 2020,” he said. F
The Business Times
Business leaders more upbeat, yet still wary
THE he B BUSINESS usiness T T Times IMES
PJANUARY age 20 15-28, 2015
OctOber 8-21, 2020 PAGE 15
U.S. labor estimates show Confidence index rebounds Grand Junction’s Largest Local Payroll Provider “Excellence in Service is our First Concern!” jobs up, jobless rate down Time is money. Let us help you save some of both. Payrolls increased and the jobless rate decreased in September as labor conditions continued to improve in the United States in the aftermath of the coronavirus pandemic. Nonfarm payrolls grew 661,000 even as the unemployment rate fell a half point to 7.9 percent, according to the latest estimates from the U.S. Bureau of Labor Statistics. Initial estimates for payroll gains were revised upward a total of 145,000 for August and July. Still, nonfarm employment remains 10.7 million below February and the onset of the pandemic in the U.S. For September, the number of people counted among those unsuccessfully looking for work fell 1 million to 12.6 million. The number of those on temporary layoffs declined 1.5 million to 4.6 million. Another 6.3 million were counted among those working part time because their hours were cut or they were unable to find full-time positions. The labor participation rate declined three-tenths of a percent to 61.4 percent. That’s two points lower than February. Payroll gains in September were spread out among a number of industry sectors. Employment increased 318,000 in leisure and hospitality, 142,000 in retail trades, 108,000 in health care and 89,000 in business and professional services.
A measure of consumer confidence has rebounded on more upbeat assessments of business and labor conditions, but remains below levels posted before the onset of the coronavirus pandemic. The Conference Board reported its Consumer Confidence Index rose 15.5 points to 101.8 in September. Components of the index tracking current conditions as well as the short-term outlook increased. Payroll Tax Filing Quarterly & Year End Tax Reporting “A more favorable view and labor market Multi-State Payrollof current business Direct & “Pay Cards” conditions, coupled with renewed aboutDeposit the short-term Time Keeping Systems optimism outlook, helped spur this month’s rebound in confidence,” said Lynn Online HR Support Web-based Time Clocks Franco, senior director of economic indicators at the Development Conference Handbook Web-based Payroll Board. New Hire Reporting Workers’ Compensation “Consumers expressed greater optimism Retirementabout Plans their Lynn Franco Mobilealso Scheduling short-term financial prospects, which may help keep spending from slowing further in the months ahead,” Franco said. The business membership and research group bases the index on the results of monthly household surveys. More optimistic assessments of current conditions pushed the present situation component of the index up 12.7 points to 98.5. The proportion of consumers responding to the survey upon which the September index was based who called business conditions “good” rose 2.3 points to 18.3 percent. The share of those who called conditions “bad” fell 5.9 points to 37.4 percent. The proportion of those who said jobs were “plentiful” increased 1.5 points to 22.9 percent. The share of those who said jobs were “hard to get” decreased 3.6 points to 20 percent. More upbeat responses also pushed up the expectations component of the index — 17.4 points to 104. www.autopaychecks.com The share of consumers who said they expect business conditions to improve 441 Avenue over the next Colorado six months rose 7.3 points to 37.1 percent. The proportion of those who said they anticipate worsening conditions fell 4.9 points to 15.8 percent. The Grand Junction, CO 81501 share of those who said they expect more jobs to become available in coming months increased 3.2 points to 33.1 percent. The proportion of those anticipating fewer jobs fell 5.6 points to 15.6 percent. F
Labor index rises
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A measure of labor conditions in the United States has increased, but at a pace that suggests job growth could be slowing. This season, The Conference Board reported its Employment Trends Index rose save time, 1.5 points to 54.8 in September. Gad Levanon, energy head and of the Conference Board Labor Markets back with Institute, saidyour the market has rebounded, but the coronavirus pandemic likely snow removal will delay a return to full capacity. services from F
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The Landscape Center. Payrolls rose 74,000 in transportation and warehousing, 66,000 in manufacturing, 37,000 in financial activities and 26,000 in construction. Government employment decreased 216,000 with declines in state and local education. The average workweek for employees on private, nonfarm payrolls rose a tenth of an hour to 34.7 hours. The manufacturing workweek rose two-tenths of an hour to 40.2 hours. Average hourly wages on private, nonfarm payrolls rose 2 cents to $29.47. F
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Trends Contributors Opinion Cultivate a culture of trust Business Briefs Business People Almanac The Business Times
OctOber 8-21, 2020
Page 21
COMING ATTRACTIONS
n The Business Incubator Center in Grand Junction has scheduled presentations on startups. Upcoming sessions of a business startup workshop are set for 6 to 8:30 p.m. Oct. 8 and 1 to 3:30 p.m. Nov. 4 at the center, 2591 Legacy Way. Two-part webinars on how to start a business are scheduled for 1 to 3:30 p.m. Oct. 20 and 21 and again 9 to 10:30 a.m. on Nov. 18 and 19. The workshops and webinars will cover the business planning process, financing and other topics. Admission is $55, which includes admission to Fast Trac classes. For more information about upcoming events, services and programs offered at the Business Incubator Center, call 243-5242 or visit the website at www.gjincubator.org. n Free webinars will offer information about liability concerns and relationships with bankers. A webinar on liability concerns for small business is set for 10 to 10:30 a.m. Oct. 15. A webinar on building relationships with bankers is set for 9 to 10 a.m. Oct. 27. For more information, visit www.grandjunctionsbdc.org/ recovery. n The Western Colorado Human Resources Association has scheduled its next monthly meeting for 7:30 to 9 a.m. Oct. 21 at the Bookcliff Country Club, 2730 G Road in Grand Junction. The meeting will include a presentation on recognizing hidden bias and also will be offered online. To register or obtain more information, visit www.wchra.org.
Treat employees as trustworthy and watch them become exactly that Ernest Hemingway wrote: “The way to make people trustworthy is to trust them.” The sentiment is simple, but true. Especially in the workplace. When managers trust employees, employees tend to rise to the level of those expectations. According to the results of research conducted by Paul J. Zak, founding director of the Center for Neuroeconomics Studies at Claremont Graduate University in California, business leaders who want workers that buzz with energy, experience significantly less stress, collaborate well, innovate and stick around for the long haul would do well to cultivate a culture of trust. What connects organizational trust to business success? According to Zak’s research, Rebecca it all comes down to a chemical in our brains Weitzel called oxytocin. Oxytocin is like a glue that bonds people together. When trust is high, oxytocin is high. When oxytocin is high, trust is high. We rely on high levels of oxytocin to work effectively with others and serve customers because the chemical fosters empathy, patience and understanding — qualities that enhance teamwork and performance. When organizations promote teamwork and performance, they promote success at individual and organizational levels. Zak and his team showed in numerous studies that organizations that ranked in the top 25th percentile of trust, when compared with those ranking in the lowest percentile, boast the following markers of success: n Employees reported having 106 percent more energy and were 76 percent more engaged. n Workers experienced 74 percent less stress and were 50 percent more productive. n Team members took 13 percent fewer sick days. n 50 percent more employees planned to remain with their organizations for the coming year. n 88 percent more employees said they’d recommend their companies to others as a place to work. n 60 percent more workers enjoyed their jobs and 70 percent were more aligned with company goals. n Employees experienced 40 percent less burnout. Based on these returns on trust, it’s difficult to understand why some organizations struggle to invest time and energy into cultivating it. According to Zak, they often don’t know where to start. Fortunately, he identified eight key management strategies to jump-start the process: n Prioritize recognition. Recognition works best when it comes
soon after the achievement, comes from peers, is tangible and unexpected. n Assign Goldilocks-level team-based tasks. Zak found that teams performed their best and bonded the most when tasks were challenging, but doable. n Give people a say in how they do their jobs. Trusting employees to figure things out motivates them to try new things, innovate and self-direct. n Allow a choice of projects. Tapping into what people most care about leverages their full efforts and communicates a high degree of trust. n Communicate liberally. Uncertainty causes stress. Stress hormones inhibit oxytocin, keeping people from trusting and bonding. Communicate daily with direct reports and remain as transparent as possible. n Foster relationships. While team-building activities and social engagements outside work might seem like an extravagance, they’re actually important for solidifying connections between team members that translate to improved teamwork on the job. This is especially the case when you introduce a fun mental or physical challenge that requires employees to work together. n Promote personal and professional development. Humans want to learn and grow. The more you develop employees, the more they feel fulfilled and add value. n Ask for help. Admitting you don’t know everything constitutes one of the quickest ways to build trust. It shows you’re credible, communicates you need others and demonstrates a healthy level of vulnerability. To measure the effectiveness of implementing these management strategies, first conduct an honest inventory of current trust levels. One way to do this is to ask employees one simple question: How much do you enjoy your job on a typical day? Why ask a question about joy to understand trust levels? Because studies demonstrate a high correlation between joy and trust, joy offers scientifically valid way to measure trust. Try treating your employees as trustworthy and watch as they become exactly that. The well-being of your employees and your organization could depend on it. Rebecca Weitzel is president and co-founder of Good Life Wellness Solutions, which provides affordable and easy to implement workplace well-being solutions, an online platform, consulting and education services tailored to small businesses. Contact Weitzel at (970) 216-6390 or rebecca@goodlifewellnesssolutions.com or visit the website at www.GoodLifeWellnessSolutions.com. F
Grant helps Colorado businesses increase exports The U.S. Small Business Administration has allocated additional funding to promote international exporting for small businesses in Colorado. The SBA awarded the Colorado Office of Economic Development and International Trade a $700,000 State Trade and Expansion Program (STEP) grant. STEP funding has increased in Colorado since the inception of the program in 2010 — from $195,938 in 2015 to $480,000 in 2019. The $700,000 grant represents a nearly 46 percent increase in funding from last year. Since 2010, the SBA has awarded $157 million to support activities that increase exporting for small businesses. STEP funding is open to small business exporters to conduct international sales trips, attend trade shows and develop websites or international marketing campaigns. The grant also will enable OEDIT and the Colorado
FOR YOUR INFORMATION
For more information about the State and Expansion Program in Colorado, including eligibility and application guidelines, visit https://choosecolorado.com/doing-business/ state-trade-expansion-program. Department of Agriculture to participate in 10 trade shows that connect Colorado small businesses to international buyers. Last year, the STEP grant helped more than 50 small businesses across Colorado participate in trade shows in Mexico and Germany, “We are thrilled to receive an increased SBA award to help Colorado businesses access new markets,” said Betsy Markey, executive director of OEDIT. “Support for our
small businesses is needed now more than ever, and these funds provide an invaluable tool to help more Colorado businesses expand their exporting activity.” Dan Nordberg, administrator of the SBA region that includes Colorado, said exports offer an important opportunity for small businesses. “Over two-thirds of the world’s purchasing power resides outside the United States. That makes exporting a critical economic driver for Colorado small businesses that are ready to expand their reach into new and increasingly borderless global markets.” “These STEP awards, in addition to SBA’s export loans and U.S. Export Assistance Centers, make sure that small businesses in Colorado have the tools, resources and relationships they need to take their businesses global,” Nordberg said. F
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The Business Times
OctOber 8-21, 2020
Big difference in business: Get the little things right Companies that make it their business to foster happiness in their customers are the most enlightened and successful of all. These companies understand that successful operations are, first and foremost, about serving people and ensuring their satisfaction. They know that increasing the pleasure, satisfaction and happiness of the patrons who support them with their hard-earned dollars will build a base of loyal customers. The goal for any business that aspires to lasting success should be to satisfy customer wants and needs. Every customer comes through your doors for a reason. Understanding what they truly want and then providing it will lead to ongoing satisfaction. They’ll come back for more and tell others about their experiences doing business with you. One of the biggest differences Marcus between creating raving fans of Straub your customers or not is getting all the little things right on a consistent basis. Recalling your experiences will reveal your favorite businesses — the ones you frequent often and tell others about — are those that consistently go the extra mile to provide you with a happy and satisfied feeling. The greetings your customers receive is vitally important because it creates a lasting impression each time they engage your business. If the greeting they receive is non-existent or lackadaisical — lacking in enthusiasm, smiles and a caring attitude — your customers will be turned off from the start. Conversely, if they’re acknowledged quickly by a smiling, happy person — one who’s receptive and caring — they’ll be open to your business and what it has to offer. The greeting is an opportunity to set the stage
Ultimately, it’s the feeling you give your customers that matters most. When people leave your business feeling better, you’ve added value to their lives.
for success every time a customer chooses to do business with you. I’ve yet to meet a person who didn’t want to be heard. Yet all too often, customers aren’t heard by the businesses serving them. When this occurs, customers aren’t being served at all. They’re undervalued and neglected — and they know it. This feeling won’t endear them to your business. When you truly listen to your customers and train your team to do the same, your customers will feel acknowledged, valued and cared for. The result is greater trust, rapport, satisfaction and loyalty. When you and your team members truly listen to your customers, you’ll more accurately understand their wants and needs. Asking key questions that help you fully understand their desires and paying attention to their answers will position you to offer high-quality solutions. With this type of solid communication in place, your business is more likely to meet, and even exceed, your customers’ wants and needs. In exceptional companies, business owners and team members want customers to leave feeling not only satisfied, but also better than when they arrived. Ultimately, it’s the feeling you give your customers that matters most. When people leave your business feeling better, you’ve added value to their lives. Value — receiving a quality experience, not just a good price — is what they seek.
Handling mistakes constitutes another important demarcation among poor, good and exceptional businesses. Errors made by your business should never become the responsibility of your customers. This is a surefire way to damage your reputation and lose business. It’s far wiser to own any missteps made by you or your team, no matter how costly, and do all you can, within reason, to correct the situation with your customers. The impression you’ll leave them with will be a lasting one. If all of this seems overwhelming, engaging the assistance of a professional coach or consultant offers an effective means to uncovering your weaknesses and turning them into strengths. All of us have our favorite places to do business, and the reasons are obvious. These companies have set themselves apart by going above and beyond in satisfying us. They care about their products and services as well as the people who make their success possible. Make it a priority to get the little things right. Commit to running a business that consistently delivers on the basics. Do it with integrity, care and gratitude. Without satisfied customers, the happiness and success you desire will prove illusive. Marcus Straub owns Life is Great Coaching in Grand Junction. His personalized coaching and consulting services help individuals, business owners, executives and companies build teams, organizations and lives filled with happiness and success. Straub is winner of the International Coach of the Year Award and author of “Is It Fun Being You?” He’s available for free consultations regarding coaching, speaking and trainings. Reach Straub at 208-3150, marcus@lifeisgreatcoaching.com or through the website located at www.lifeisgreatcoaching.com. F
OctOber 8-21, 2020
The Business Times
Let the air in to keep illnesses out Pandemic. Coronavirus. Face covering. You’ve probably heard more about these terms in the past six months than ever before. You might be growing tired of them. But the virus that causes COVID-19 isn’t gone from the United States, Colorado or Mesa County. Let’s add two more things to the list of terms we’re using these days that a few months ago weren’t commonplace outside epidemiology — aerosols and airborne transmission. Aerosols refer to tiny particles or droplets distributed through the air. There’s a lot we still don’t know about how COVID-19 spreads. But understanding how an illness is transmitted can help businesses ensure they’re doing everything possible to protect employees, customers and the community. According to the latest information from the Centers for Disease Control and Prevention, COVID-19 is thought to spread mainly through person-to-person close contact, Jeff Kuhr through respiratory droplets produced when an infected person coughs, sneezes or talks. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. Some people without symptoms also could be able to spread the virus. While we’re still learning about how the virus spreads and the severity of illness it causes, we know the virus spreads easily between people. Just how easily can vary depending on the situation. In general, the more closely a person interacts with others and the longer that interaction, the higher the risk of COVID-19 spread. There are multiple kinds of airborne transmission. Measles spreads by direct contact with infectious droplets or can become airborne when an infected person breathes, coughs or sneezes. The measles virus can remain infectious in the air for up to two hours after an infected person leaves the area. While not the most common transmission, other viruses transmit through tiny particles in the air. Hantavirus is one example. People become infected with hantavirus
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when infected rodents — usually deer mice — shed the virus in their urine, droppings and saliva. Hantavirus is transmitted to humans when we breathe air contaminated with the virus by sweeping or stirring up areas with droppings or nesting materials. As we continue to learn about COVID-19 and additional ways it could spread, businesses can examine their ventilation systems and take action to increase airflow. A report examining airflow in classrooms recommended replacing air with clean air between four to six times an hour to dilute virus particles that might accumulate. One school district in Colorado Springs recently delayed the start of in-person learning a week because of issues with school ventilation systems. Ventilation is about the exchange of outside air into a building on a frequent basis to refresh the air. Things like opening windows and doors are effective ways to accomplish this. Filtration systems can help — especially on days like we’ve experienced recently when air quality is poor and bringing in outside air also creates irritation. Generally, you don’t need major upgrades or new systems to achieve the desired results. Fall temperatures provide a great opportunity to let the air in and reduce the spread of illnesses indoors. As we continue to learn about how COVID-19 affects communities and how it spreads, there are proven methods to stop the spread of illness. Mesa County’s reopening plan requires individual responsibility from residents to maintain 6 feet of social distance, cover noses and mouths indoors and whenever physical distancing isn’t possible, wash hands often, stay home when sick and get tested if symptoms appear. Thanks for helping us. Jeff Kuhr is executive director of Mesa County Public Health. Connect with the health department through social media on Facebook at www.facebook.com/ MesaCountyPublicHealth and Twitter @WeAreHealthyMC. F
RentaSpace.DiegoCorp.com
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The Business Times
OctOber 8-21, 2020
Trace your path to replicate business success Can you identify the connections that led to your biggest sales, clients or referral sources? If so, great. If not, consider tracing your path. How does this tracing process work? If you recall a column I wrote in July, I discussed the 80/20 approach and applying that to your business model. Tracing your path takes this approach to the next level by focusing on specific activities that resulted in your greatest and most enduring successes. How does tracing work? Start by listing your top three or four clients or revenue or referral sources. Now Janet go back to the point at which you first Arrowood started down the path to attaining that client or resource — in other words, your successes. Then list each step along the way, including dead ends, that got you where you are with that success. Here’s an example of one of my most enduring and financially notable successes to get you thinking: Beginning in the summer of 2004, I decided to take advantage of my membership in a major metro area chamber of commerce. I upped my membership level to gain better access to the types of clients and businesses with which I wanted to interact and then joined in almost every event and committee that level entitled me to participate. Two of the committees offered additional members-only events I assiduously attended. A human resources group brought together specialists from dozens of companies of all sizes representing many industries. One of the specialists was from what’s now the Employers Council. I mentioned the need I saw for effective technical and proposal writing training for employees. The person with which I talked thought that
Start by listing your top three or four clients or revenue or referral sources. Now go back to the point at which you first started down the path to attaining that client or source — in other words, your successes.
was an excellent idea. He arranged with the Employers Council to set up a trial session and do an email blast to members. I conducted my initial training session in 2004. My programs with the Employers Council since have expanded to include several types of writing several times a year in Colorado and Arizona. More importantly, when a member asks for specialized training, the Employers Council provides an introduction and gives the member my contact information. This two-pronged approach — training and referrals — has been financially and professionally rewarding over the past 16 years. One referral led to two others, and those referrals in turn led to more referrals. The second chamber committee was a transportation group that brought together specialists in highway and light rail construction and their use, marketing and management for a metro area with a population of more than 3 million. I attended regular meetings and monthly luncheons. At one of these luncheons in December 2006, I heard a transit agency project manager complain about writing a lessons learned report for the Federal Transit Administration. He said he didn’t know how his agency was going to do that. I told him I’d done something similar
for a freight rail relocation project. The next thing I knew, he referred me to the project management oversight contractor for the metro highway and rail projects. I worked as a technical editor for the contractor for nearly four years. A few months, later the project manager had me come in to meet with the transit agency’s project team to begin writing the lessons learned report he mentioned at the luncheon. That project expanded over the next four years to include three more lessons learned reports. The FTA director said great things about my writing at a major transit conference, leading to even more opportunities and successes. Looking back at these paths enables me to constantly reassess my business, reconnect with people who were instrumental in my success and apply my own lessons learned. Knowing my path enables me to quickly focus on what I seek when speaking with business owners and potential referral sources. Being able to offer concrete examples of what I need and how I employ the referrals and subsequent path has been invaluable. If you can’t trace your path, it’s difficult to articulate to potential clients and referral sources what you seek. By knowing how you got to your greatest successes, you’ll become far better at replicating that success, improving and focusing your marketing and helping your sources give you better referrals and contacts. Janet Arrowood is founder and managing director of the Write Source, a Grand Junction-based firm that offers a range of services, including grant and proposal writing, instruction and technical writing. Reach her at janet.arrowood@thewritesourceinc.com. For more information, visit www.TheWriteSourceInc.com. F
OctOber 8-21, 2020
The Business Times
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Precision-based method best for personalized nutrition Staying healthy is more important than ever, and maintaining a strong immune system offers the best way to ward off colds and flus. You’re unique, and so are the needs of your body. In all the world, there’s only one you. Your supplement regimen should be just as unique. Unlike 40 years ago, when I first entered the supplement space, almost everyone now has some experience with vitamins. But how do you decide what your supplement regimen should be based on your uniqueness? When you look Patti Reece at the myriad of supplements in the health food store or even the discount stores, how do you decide what you need? Is there a way to assess supplements without having to subject yourself to expensive tests? The process is made even more complicated by contradicting information and misleading advertising. Buzz words abound — all-natural, biohacking, certified transitional, clinically studied, grass fed, organic, pastureraised, plant-based and sugar free. But that’s a subject for another column. Many companies have entered the personalized nutritional realm. There are three approaches to personalized nutrition in the marketplace today: stratified, tailored and precision-based. The stratified approach to personalized nutrition recommendations is based on shared characteristics such as age, gender or life stage. A limitation of this approach is it doesn’t consider the needs of the individual beyond these limited shared characteristics. For example, two people might receive the same
A precision-based approach uses a much more powerful algorithm than can take your responses through as many as 110 million possible combinations of nutritional supplements and narrow it down to one that’s perfect for you.
personalized recommendation because they’re middle- aged women. But one could be a vegetarian who wants to improve her energy level and sleep better. The other is concerned about her family history of heart disease and wants to focus on managing her weight. The stratified approach to personalization does not consider these additional needs. Stratified solutions are generally good for everyone, but not specific or truly personalized to anyone. The tailored approach is just that — tailored to an individual rather than s group. This approach still has limitations, however. It doesn’t consider the complex relationships between individuals and their behaviors and lifestyles. While individually tailored nutrition recommendations consider all the individual traits about you, they don’t consider how those things come together to make you you. If you have a history of heart health issues in your family, for example, you might be advised to take additional omega-3s. But what if you eat a lot of fatty fish? Under the tailored approach, your recommendation remains the same regardless of how much fatty fish you eat. This approach isn’t very personalized, is it?
The most robust and sophisticated way to deliver personalized recommendations is using a precision-based approach. This approach considers all the individual components about you as well as how these things interact and come together to make you unique. The degree of scientific certainty required to deliver precision-based recommendations is much greater than that required for the other two approaches. If you have a history of heart health issues in your family and eat a lot of fatty fish, your omega-3 recommendation will be modified under a precision-based method. That is much more personalized. A precision-based approach uses a much more powerful algorithm than can take your responses through as many as 110 million possible combinations of nutritional supplements and narrow it down to one that’s perfect for you. Most companies offering personalized nutrition solutions deliver recommendations using stratified or tailored approaches. A precision-based approach more closely meets your supplement needs. Consider seeking out a company offering this approach. Patti Reece owns Shaklee For the Health of It in Grand Junction. A Shaklee sales leader for more than 40 years, she recently participated in a virtual global conference with more than 10,000 others. Five immune products were launched, and a patent pending precision-based nutrition assessment tool was rolled out. Reece has used an educational-based approach to help thousands of people create healthier lives both physically and financially. She specializes in online business training. She’s available for free consultations. Reach her at 260-4839, patti@pattireece.com or www.PattiReece.com. F
Contributors Opinion Bold predictions 2015 I’m not telling you for how to vote, A new year affords Evolution of business Businessjust Briefs a few to thinkrepeats about more like things not-so-bold rewarding to observe a new opportunity Business People Almanac to meet local needs THE he BUSINESS usiness T T Times IMES
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One of the pleasures of working for a business journal in one place for an extended time is the opportunity to cover the evolution of companies and the people who lead them. I’ve been fortunate over the past 20 years at the Business Times to report on an a lot of changesfor at aa fresh lot of start companies A new year almost always brings opportunity and — everything from new products and services to new locations. renewed ambition to do things better. some instances, started outcustomers as one venture In business, thatInusually boils downwhat to providing better morphed products intoatsomething different. In of a couple of instances, and services faster and lower costcompletely than competitors. Part the process must I’ve reported on the entire lifethey cycle of enterprises —then from include listening to customers to determine what actually need and their all, inauspicious origins, some garage somewhere, meeting that need. After it does little good usually to offerinthe latest and greatest if to their rapid growth to their sale to other companies. nobody actually wants what you’re selling. It’s that morebelong rewarding to report on theJunction people who Just like the businesses to thestill group, the Grand Areastart and invariably run companies A few of theof Chamber of Commerce startsand out follow the newtheir yearprogress. with a reassessment peopleitI provides met 20 years ago have remained theirmembers positions in the services and resources and how well they matchinwith Phil Castle the same way I have, carrying on with their responsibilities. needs. Jeff Franklin, the new chairman of the chamber board of directors, But others changedwhat roles,hesometimes joining personifies this approach in describing considers dramatically, his role for theincoming other companies or evendetermine switching their professions. Still others retired, year: listen to members, needs and then meethave those needs.passing It’s a on torchesis to younger The longer I work here, the roletheir withproverbial which Franklin familiar as colleagues. market president of Bank of Colorado. larger it seems thewill proportion retired news sources grows. The process take on aofmore structured approach in what the chamber What brings all this to mind is two stories in this issue on a change plans as the resumption of a program aptly called Listeningreporting to Business. Under the in leadership at FCIowners Constructors and ainchange in ownership now the to program, business participate in-depth interviews at towhat’s identify barriers BG + co. architectural firm. At Shane Haas takes over as president of the growth and other problems theyFCI, encounter. construction following theproverbial retirementclub. of Ed Forsman. The newmanagement year offers acompany good time to join the At BG Peter Iconegle, John Potter and Burke Martin over ownership As+anco., advertiser or reader, what do you need from thetake Business Times? of the firm founded by Roy and Pamela Blythe. As is often the case with journalism, While business journals traditionally gather and report the relevant news to the timing of my reporting wasnecessarily more fortunate conincidence than careful planning. readers, communication isn’t a one-way street. That’s especially true as the privilege reporting before on FCI and + co. — many WebI’ve sitesenjoyed and e-mail make theofdialogue more convenient thanBG ever. times, in fact, because ofdon’t theirexist workinona so many buildings in thetoGrand Valley. Good publications vacuum. They respond the needs of That includes patientThey towerprovide at SCLwhat’s Healthneeded. St. Mary’s Hospital as well as Grand advertisers andthereaders. Junction City do Hall. and BG + co. appeared in the same sentence in a recent So what youFCI need? storyIsreporting the opening the new headquarters for keep Timberline Bank. Moreover, there additional newsofcoverage that would help you informed about FCI a frequent winner of awards recognizing company forinteresting the projectsorin localisbusiness developments? Are there featuresthe that would be which and the it offers so many organizations. useful?itsIsinvolved there advice thatsupport would make your jobs acharitable little easier? While FCI and BG + co. are notable examples, they’re only two time of many It’s equally important to ask what you don’t need. With limited to remarkable companies in the Grand Valley that have grown over the years made produce content and limited space in which to publish it, would time and and space be increasingly larger contributions better devoted to something else?to the economy and community. Think Enstrom Candies, Leitner Poma Reynolds specifically What’s good? Whatand isn’t? What’sPolymer, needed? to What isn’t? name three. Other companies recently and are coming into own. Times Web Let us have know.emerged Send usmore an e-mail. Comment online on thetheir Business That’s not to contend the progress of Grand Valley business has been letter even. to site at www.thebusinesstimes.com. You could even write an old-fashioned Anything I’velike. lost Your trackfeedback, of all the ups downs of negative, the economic cycles over the editor but. if you’d bothand positive and is valued and the 20 years.considered. A lot of businesses have suffered in the latest downturn brought willpast be carefully on byGood the coronavirus Some won’t survive. That’s publicationspandemic. are the result of not only the efforts of tragic. their staffs, but also But the long-term perspective has been one of growth. It’s a pleasure to work collaborative efforts involving advertisers and readers. at a business and cover thatwe evolution. Like anyjournal other good business, want to listen to our customers, find out what they need and then meet those needs. Phil It’s Castle is editor the Business Reach him at phil@thebusinesstimes.com a new year. of Please help us Times. to do so. or 424-5133. ✦ F
THE BUSINESS TIMES
609 North Ave., Suite 2, Grand Junction, CO 81501 TEL (970) 424-5133 • FAX (970) 424-5134
Publisher/Owner: Craig R. Hall
Editor: Phil Castle
Reach advertising at: publisher@thebusinesstimes.com Reach the editor at: phil@thebusinesstimes.com.
Subscribe or submit press releases online at www.thebusinesstimes.com The Grand Valley Business Times, a subsidiary of Hall Media Group LLC, is published twice monthly and distributed throughout Grand Junction, Fruita and Palisade. Advertising rates and deadlines are available upon request. Opinions expressed in this publication are those of the writers and do not necessarily reflect the views of the publisher, editor, staff or advertisers. Copyright © 2015 — AllCopyright rights reserved. © 2020 — All rights reserved.
Here comes that special Tuesday in November, tooofmany which the past It’s thatall time yearof when few decadesand have been “the single most resolutions prognostications abound. important election our lifetime.” But My favorite sayinginapplied to New Year’s given the power grabs from COVID-19, resolutions is in saying they’re basically a insurrections aroundtothe country and week bunch of promises break the first over-the-cliff trend toward progressive of January. And while I won’t predict a communism, thepretty “experts” finally whole lot, I can muchmight accurately be nailcorrect. a few things that without question what’s a voter will So, make the news. You will see these are to do? well, predictable: pretty, Well, for starters, ■ Prediction one: they But Thereshould will bevote. some having one’s vote sort of weather event, count as easy naturalisn’t disaster or as one might think. heinous occurrence Only a mixedwill up whereinsomeone country where one be interviewed and say side wants to make the following: “I’ve it so easy people never seenfor anything to their most Craig Hall likeexercise that in my important civic lifetime.” It’s as duty if this does that side set upCraig for fraudHall and person is same a required abuse of at said sacred duty. One would have attendee every news to dismissevent. all reality to Ithink government reporting While understand most has the ability to install people’s perspective canmail-in indeed voting be limited procedures in state after their state own in a matter by, or contained within, personal of weeks. It can’t. Period. a recipe experiences, it is too muchIt’s to ask to for fraud abuse. consultand some historical perspective before The solution is simple. Make election saying such a thing? Yes, this response can day a holiday everyone have the apply to someso events. But can when it comes time to dropand offnatural their ballots or vote to weather disasters, I’minpretty person. if theyhistory want torepeating participate in sure thisAnd is simply itself. this sacred, civic they need to take the Same as it has forduty, millions and millions of time register. Otherwise, vote.made And it! years.toMore important, the no planet before the argument begins, “Well,How’s some What didn’t were certain species. folks can’t get out to register and voter ID that for perspective? is racist and we have technology ■ Prediction two:the When it comestotodoa same voting, yada, yada …” crime day or something thatyada, occurs between let’s lookthe at some humans, other facts. required attendee at all agree we events have the technology to newsI reporting is the person who register of voting age. Yet, we says this:everyone “They we’re just the nicest have voters with three people, and in no registrations way did I seeatsomething or different or likefour thisaddresses coming.” in Exactly. No states one does lord whatwhen else. And thesetovoter mostknows of the time it comes roll “errors” voter fraud. We should neighbors andinvite acquaintances. People could use ourattechnology to from get people be surprised what goes on time to registered (especially those who time in their neighborhoods, townscan’t and get registration locations), them withtopeople they know becausekeep people are registered movethat andthey change good. And as forthey the times shouldn’t addresses in which they live and be shockedor—states like with politicians, repeat do the obvious elimination of duplicate offenders and terrorists — where’s the names. But wesays, don’t. interview that “This doesn’t surprise forleast.” voter ID laws, I don’t see the me inAsthe argument against them. need angood ID to ■ Prediction three:You Something do anything in this country willalmost happen economically, and the from buying a beerwill to driving to catching a fish to government take credit for it. The most receiving any government benefit or attend recent example is gas prices, where people aask government function. These cover me why I won’t credit the alone president for every person ofMy voting age. is Yet, some reject low gas prices. answer simple: voter ID. Thenever government usesprice technology Government makes the of to mail out go assistance, track yourtakes life and something down and simply credit collect your taxes —pricing no problems for itto for good news. Gas is subject there. it can’t seem to get things many But global factors. Now there are right with voting. answers Why is that? The only some answer government to addressing of can somestable people power thembetobecause keep prices forinAmericans, running the voting want it thatof way. but our government has none them in thinkittwice place.One Theshould only things has inabout placeanyone in the
OctOber15-28, 8-21, 2015 2020 JANUARY
who exclaims, “One person, one vote,” or “Arun popular decide our long alwaysvote hurtshould consumers. Another president,” or “Voter ID isreaches racist.”a Why? fact is that unemployment certain Because weon already get oneAnd votewhile and the level based the economy. don’t live inmight a mob-ruled government brag thedemocracy. number is low, Perhaps civics lesson would be ofdid it’s more athan likely the government assistance Butthat then again,being who runs something here. to cause number low our schools? aren’t racist. They — and not in Also, a goodIDs way. Conversely, when help us inpicks many Finally,the wepeople hear business up,ways. it’s because those voting evilswidgets of Jim who Crowwere are not a thing who need to buy of the past. Then again, the oneeconomy party seems buying widgets because was to have forgotten the(or party of Jim contracting due to who natural unnatural, Crow was. caused) reasons, decided we government perhaps a vote forThe folks who betterSobuy some widgets. government believe in free andwith fairthis. elections is in had nothing to do order.■Maybe we four: look aInlittle closer at Prediction keeping with elections someone wins one day, things thewhere government does, I predict the but their opponent wins the the next. And to government will manipulate numbers before weclaim beginthe theeconomy “both sides cheat” make the is getting debate, answerofthis question: wasto better because how hard it isWhen working the saw aAmericans.” Republican Now win helplast all time of us you “working with the “finding” of votes after the you might say, “Craig, you always saypolls this closed after theirObama opponent was you declared about President because don’t the on election I won’t wait. likewinner him.” You’re right inday? a sense. I don’t voting aloneI there’s knowJust theon man, but what know ofplenty him and to about. There’re things histhink thinking, I don’t like italso or him onelike iota. having one go party theI executive Before you off,control however, didn’t like and legislative branches. thatstimulus working President Bush and hisHow’s bailouts, Colorado? History has shown a tendency and his abandoning the free market to save for tyranny the overreach free market.and And I don’toccurring know himwhen this happens. Obamacare, either. What the governmentanyone? does, and the Doeconomy. we want only How thing about it can the do, courts? is hurt the federal to createorlaws or rule in Unless itjudges does nothing put criminals constitutionality? How about rulingnothing on jail instead of partnering with them, actual law and not preferences at the government doespersonal will help. Always look the level? How the about not having at itcircuit this way, whatever government says so laws wherethe so name many of actions weit it ismany doing, whatever the law take as “free in court? is passing, or people” whateverend the up name or goalYou of do if government wasn’ttomaking theknow bureaucracy it is presenting the so many andthe intruding on our to freedoms, people,laws expect polar opposite occur. littleIofguess this occurs andsaying the courts what I’m is thatcould actually do their perhaps it’s time jobs. to getDon’t out ofyou? our own `How about the plenty old “Jesus was a perspective. There’s of history socialist” get yourresearch faith-based books andtohistorical out vote? there to Hate bubbles, butallthe is begintotoburst understand that of Bible this has based in freedom, self-determination happened before. And it will again, and free will.the Politically, it’s anti-tyranny. Yes, whether topic is people or government. my savior spent time with the forgotten, The best recommendation is to find downtrodden didn’t do it some books orand trysick. that He whole Google at the mandate however. thing. There’s aoflotgovernment, of information on the He didDepression. it out of hisThe heart. There’s a lot of Great truth is it wasn’t lessons in theone good book eternal truths, even a good until the— government got as many would agree. those seem involved. There’s also But plenty of research forgotten as wellwarm in ourperiod rulers.when the on the medieval There’re 100 warmer more issues couldwith go planet was much than Itoday into. Butlot thatless would take(and a book, not awell a whole people warmer column. Andwas believe those issues before man here me, at all). And yep, are my issues as been government consolidates people have killing other surprised more more power. Sofirst my vote always peopleand since history was written. goesMaybe with thesome folksresearch who make willgovernment help stop less an issue. all ofofthese trends. Otherwise, we’ll be It might worth a few minutes saying we’vebe never seen anything liketoit in ponder, and then first. our lives. And notvote in afreedom good way. Craig Craig Hall Hall is is owner owner and and publisher publisher of of the the Business Times. Reach Reach him him at at 424-5133 424-5133 Business Times. or or publisher@thebusinesstimes. publisher@thebusinesstimes.com. F ✦
OctOber 8-21, 2020
The Business Times
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Why we should vote to reject Energetic efforts fall short wolf introduction proposition without market freedoms We’re members of a group that has studied wildlife and wildlife habitat issues and their convergence with a myriad of other Western Colorado landscape challenges. We understand the importance of finding solutions that meet both public and private needs, wildland and multiple use goals and finding that economic sweet spot for the diverse towns and counties on the Western Slope. We wish to share our perspectives with new neighbors and those who live in the urban areas of Colorado. As fellow co-chairmen, we represent policy groups within Club 20 (www.club20.org) that delve into issues specific to agriculture, public lands, natural resources, tourism and outdoor recreation. Our resolution PLNR-20-1 Proposed Wolf Introduction is on this website to provide a comprehensive analysis of this issue. We have studied and followed the wolf reintroduction idea for years. We have studied endangered species, reintroduction of lynx and moose, protection of habitat for sage grouse, fragmentation of habitat across public and private lands and very importantly have developed a knowledge about and deep appreciation for the experts working within Colorado Parks and Wildlife (CPW) as well as wildlife biologists working for the United States Forest Service and Bureau of Land Management. We would like to share our conclusions: n We fully support the guidance from state wildlife experts and their conclusions. In 1982 and 1989, the Colorado Wildlife Commission adopted resolutions opposing wolf introduction in Colorado. In 2016, the Colorado Wildlife Commission adopted an updated resolution (Resolution 16-01) that opposes the intentional release of wolves into Colorado. The resolution further supports the May 2005 Colorado Wolf Management Working Group Recommendations for Managing Wolves that Migrate into Colorado, which remains in effect as guidance to Colorado Parks and Wildlife. n We don’t support ballot-initiated wildlife management directives that do not and cannot take into account the
ramifications and possible devastation to other wildlife species that Coloradoans value and wish to protect (moose, mule deer, elk, lynx). n We understand a state like Colorado with a growing population and exponentially increasing recreation pressures needs to proceed wisely in changing wildlife management direction. n We recognize there are costly economic consequences from this ballot measure and the potentially expensive direct AND indirect costs to those living and working in Western Colorado aren’t calculated in this initiative. n We care deeply about the unintended consequences to local communities, including ranchers, hunters, guiders and outfitters and the interconnected agriculture and recreation economies when wolf introduction negatively impacts their livelihoods and lifestyles. n Much of the impetus behind this measure comes from out-of-state interests infusing more than $1 million into this campaign, and we doubt they know much about Western Colorado economies, habitat and risks to the ecological balance that’s integrally known to those of us who live, work and provide stewardship of our lands. Wolves continue to be documented in Colorado, including a sighting by a Colorado Parks and Wildlife biologist of an adult wolf with a pup. With an initial cost of $6 million for wolf introduction, a state budget deficit of $3 billion and record unemployment due to COVID-19, public dollars would be better spent elsewhere. Please vote NO on Proposition 114. Let natural migration unfold without interference from a forced wolf introduction and trust our state wildlife experts who have a proven track record of protecting ALL wildlife. Club 20 public lands committee co-chairs Brad McCloud Nancy Fishering Club 20 agriculture committee co-chairs Les Mergelman Ron Velarde F
When California recently experienced rolling blackouts as a last-resort measure used by utilities to avoid a total blackout of the power system, Gov. Gavin Newsom blamed the situation on a failure to predict and plan for an energy shortage. What Gov. Newsom failed to state was the obvious: The blackouts were a result of self-inflicted pain and interrupting the free market with state mandates that never work. Alex Epstein, author of “The Moral Case for Fossil Fuels,” identified the problem for California and other states when he wrote, “Policies mandating unreliable solar and wind electricity are making our electricity grid more unreliable every year.” Epstein identified three ways this has worked: mandating the use of unreliable wind and solar, prematurely closing reliable coal and nuclear plants and stopping the construction of natural gas infrastructure. Phyllis Harnessing fossil fuels mitigates the effects of extreme Hunsinger weather patterns. Homes and businesses are kept at comfortable temperatures, water is pumped from great depths underground, agricultural production is revolutionized and the standard of living and quality of life is improved. Electricity produced by fossil fuels and nuclear energy has helped mankind everywhere adapt to natural climate cycles. If the goal is to promote the flourishing of humankind, nothing makes a bigger difference than reliable sources of energy. Although not adequately acknowledged, our quality of life today is a result of the discovery, development and use of natural resources. The lives of everyone around the world are improved thanks to fossil fuels, knowledge and creativity. The environment has improved as demonstrated by measurements of air quality and clean drinking water. Freedom to innovate means challenges continue to be overcome to make our lives more comfortable and secure. The beauty of a free market is consumers and producers work off prices and profits. The best source of energy is one that’s reliable, plentiful and affordable. Whenever government policies mandate the elimination of one type of energy use over another, the unintended consequences make the situation worse. This was evident in California, where polices mandating the use of unreliable, intermittent solar and wind-generated electricity interfered with the electricity grid. As a result, there wasn’t enough electricity to meet the needs of users. Disrupting the market with arbitrary mandates creates shortages. Competition in a free market economy produces the best ideas. The energy sector is no different. The key to improving energy sources depends on having the freedom to develop and compete in the marketplace. This freedom means every form of energy has the right to develop. Innovation routinely fulfills the needs of consumers who act in their own best interests. Government interference orchestrated by central planning is not the way to establish an energy policy. Energy is vital to our standard of living. Entrepreneurs need the freedom of a market economy to innovate to better serve mankind in all facets of life, but none more than energy. Phyllis Hunsinger is founder of the Freedom & Responsibility Education Enterprise Foundation in Grand Junction. The foundation provides resources to students and teachers in Western Colorado to promote an understanding of economics, financial literacy and free enterprise. For more information, visit www.free-dom.us.com. A former teacher, principal and superintendent, Hunsinger wrote “Down and Dirty: A ‘How To’ Math Book.” Reach Hunsinger by email at phyllis@free-dom.us.com. F
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Opinion Business Briefs Business People Almanac
n HOUSING & BUILDING ASSOCIATION SCHEDULES PARADE OF HOMES TO CONTINUE OCT. 9 TO 11
The Housing & Building Association of Western Colorado has scheduled its annual Parade of Homes to continue Oct. 9 to 11. The self-guided tour will run from 10 a.m. to 6 p.m. Fridays and Saturdays and 10 a.m. to 4 p.m. Sundays. The tour also will be offered virtually. Tickets sell for $15 and are available at Safeway locations in Grand Junction and online at www.gjparade.com. “We’ve created a hybrid version of the parade. We are giving parade goers an option to tour homes from the comfort of their own homes virtually or they can view them in person,” said Traci Weinbrecht, executive director of the HBA of Western Colorado. Those who view homes in person are required to wear masks and refrain from touching door handles, countertops and other surfaces. Prior to touring homes, participants should download the Parade of Homes application, Weinbrecht said. “The app is a wealth of knowledge. It’s great to preview homes, plan your day, get builder information and receive map and navigation assistance.” Participants touring homes also will vote on people’s choice awards in three price categories and may participate in a scavenger hunt to win $500 and $250 gift certificates from American Furniture Warehouse. The HBA of Western Colorado is a professional organization promoting the home building industry. For more information, call 245-0253.
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Charter Communications has opened a Spectrum store in Grand Junction to help customers manage their internet, television and other services. “Our Spectrum stores team is here to help our local customers who need support in getting and staying connected during these Pattie Eliason uncertain times,” said Pattie Eliason, senior vice president of Spectrum stores and retail. “They are working to make our new store in Grand Junction a safe, convenient environment to add or manage services, shop for devices and accessories or make payments while ensuring we adhere to current local and state health and safety guidelines.” The store is located at 632 Market St. Hours of operation run from 10 a.m. to 8 p.m. Monday through Saturday and noon to 5 p.m. Sunday. Occupancy restrictions and social distancing rules apply. The Spectrum store offers devices and accessories compatible with Spectrum Mobile, which includes access to 5G service where available. Customers also can use their own phones. Store visitors also have the opportunity to experience Spectrum internet offering starting speeds of 100 megabytes per second and plans with connections up to 1 gigabit per second, as well as the Spectrum TV app, which offers access to Spectrum TV content across a variety of platforms and devices. Along with sampling and ordering Spectrum services, customers also can complete a variety of transactions at the store, including account payments and upgrading or exchanging equipment.
n CHARTER OFFERS INTERNET BACKUP TO SPECTRUM BUSINESS CUSTOMERS Charter Communications has launched wireless internet backup to keep Spectrum business customers connected. “Wireless internet backup enhances our existing Spectrum business internet product by providing complete connectivity. It gives our customers peace of mind knowing that their businesses will be protected,” said Dave Rodrian, group vice president of internet products for Charter Communications. In the event of a network disruption, the backup system automatically activates to offer a wireless connection with unlimited use and no overage fees. The system enables businesses to continue using point-of-sale systems and other applications. Wireless internet backup is available as an addition to Spectrum business services. Charter Communications provides internet and cable television services to a total of more than 30 million customers in 41 states. For more information, visit https://business.spectrum.com.
n WEST STAR AVIATION RECEIVES PLATINUM AWARD FROM GARMIN
n MESA COUNTY WORKFORCE CENTER SCHEDULES JOB FEST JOB FAIR FOR OCT. 14
West Star Aviation has received recognition for selling and installing equipment from Garmin. Lynn Boyd, manager of the West Star facility in Minneapolis, accepted the Platinum Award on behalf of the company. “We are delighted to accept this award on behalf of the entire West Star team,” Boyd said. “Garmin supplies quality products that we are confident in installing in our valued customers’ aircraft.” West Star Aviation provides maintenance, repair and overhaul services at facilities at the Grand Junction Regional Airport and in Aspen and Denver as well as in Arizona, Illinois, Minnesota, Missouri, Tennessee and Texas. The company has been selected for seven consecutive years as the top MRO services provider in a survey conducted for Professional Pilot magazine. For more information, call (800) 922-2421 or visit the website at www.weststaraviation.com.
The Mesa County Workforce Center in Grand Junction has scheduled a job fair for Oct. 14. The Fall Job Fest Job Fair is set for 10 a.m. to 2 p.m. The event is open to veterans only from 10 to 10:30 a.m. Weather permitting, the event will be held outdoors in a parking lot near the center at the corner of North Avenue and 29 1/2 Road. In the event of inclement weather, the event will be held indoors in the center. Curtis Englehart, director of the Mesa County Workforce Center, said about 35 employers are expected to participate, all of them looking to fill job openings. To register and obtain quick entry and check-in to the job fair, visit www.connectingcolorado.com.
n SERIES OF FREE ONLINE PRESENTATIONS PLANNED FOR 2020 SENIOR LAW DAY A series of eight free online presentations is planned as part of the 2020 Senior Law Day. The Area Agency on Aging of Northwest Colorado and Colorado Legal Services have scheduled the presentations for 10 to 11 a.m. Fridays Oct. 9 through Dec. 4. Sessions will cover advance directives and powers of attorney, beneficiaries, end-of-life planning, long-term care planning, Medicaid and Medicare, titling assets, trusts and wills. Participants will receive a free 2020 Senior Law Day book. Opportunities also are available for free 15-minute, one-on-one consultations with lawyers. Space is limited and registration is required. To register, visit https://www.eventbrite.com/e/113397007502.
OctOber 8-21, 2020
n FREDDY’S FROZEN CUSTARD & STEAKBURGERS BRINGS PACK PUMPKIN PIE CONCRETE Freddy’s Frozen Custard & Steakburgers has brought back pumpkin pie concretes to its menu for a limited time. The pumpkin pie concrete features frozen vanilla custard blended with a slice of pumpkin pie and topped with whipped cream and cinnamon. The item will be available at participating restaurants through mid-November or while supplies last. “Our pumpkin pie concrete is a mouthwatering creation that both guests and Freddy’s team members look forward to each year,” said Scott Redler, cofounder and chief operating officer. Founded in 2002, Freddy’s Frozen Custard & Steakburgers has expanded to a total of more than 375 locations in 32 states. In Grand Junction, Freddy’s are located at 2489 U.S. Highway 6 & 50 and 737 Horizon Drive. For more information, visit the website at www.freddysusa.com. F
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n COMMUNITY HOSPITAL HIRES DIRECTOR OF HUMAN RESOURCES
Amy Jordan will join Community Hospital in Grand Junction as director of human resources. Jordan brings to her new position more than 13 years of experience in employee relationships, talent acquisition, payrolls and benefits. She served most recently as director of human resources for Critical Nurse Staffing. She holds a bachelor’s degree in aviation from Utah Amy Jordan Valley University and master’s of public administration degree from the University of Colorado. “Community Hospital has experienced exponential growth over the past several years, and having a strong HR team is essential to the cohesive oversight of a thriving health care organization,” said Chris Thomas, president and chief executive Chris Thomas officer of Community Hospital. Community Hospital has hired nearly 1,000 employees over the past three years to support such service lines as orthopedics, pulmonology, rheumatology and spine surgery. “The hiring committee was extremely impressed by Amy’s strong attention to detail and her critical thinking skills in various situations,” Thomas said. “We are confident Amy will prove to be a valuable asset to not only the HR department, but Community Hospital as a whole.” Jordan said she she’s eager to join the hospital team. “It is exciting as an HR leader to have the opportunity to join an organization fully committed to transformational processes and leading edge practices. I look forward to partnering with HR colleagues, leadership and all other members of the Community team to support growth and development as well as to focus on other strategic priorities related to recruiting and retaining exceptional talent.” For more information about Community Hospital, call 242-0920 or visit https://yourcommunityhospital.com. n HILLTOP EXECUTIVE REAPPOINTED CHAIRMAN OF STATE ADVISORY COUNCIL Will Hays of Grand Junction was reappointed chairman of the Colorado Juvenile Justice and Delinquency Prevention Advisory Council. Hays, chief operating officer of Hilltop Community Resources, serves as a representative of profit and nonprofit organizations on the council. The council is charged under the federal Juvenile Justice and Delinquency Will Hays Prevention Act to advise the governor and State Legislature on juvenile justice issues. The council reviews and approves applications for federal grant funding through the JJDP Act, monitors and evaluates projects funded and oversees compliance with the core requirements of the JJDP Act.
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The Business Times welcomes submissions for free publication in Business People and the Almanac calendar of events. Email submissions to phil@thebusinesstimes.com or submit a news release online at www.thebusinesstimes.com. n FELLOWSHIP TRAINED LARYNGOLOGIST JOINS EARS, NOSE AND THROAT PRACTICE Dr. Emily Ambrose has joined Grand Valley ENT and Facial Plastic Surgeons at Community Hospital in Grand Junction. The hospital added ear, nose and throat services in 2016 and expands on those services with the addition of Ambrose. She specializes in treating airway diseases, throat cancer and voice disorders. She's the Emily Ambrose only fellowship trained laryngologist practicing between Denver and Salt Lake City. “I am thrilled to be able to pursue my passion for otolaryngology and laryngology at Community Hospital,” she said. “I hope to add value to the team and attract even more patients who might have otherwise traveled elsewhere to receive care.” Dr. Adam Baker, an otolaryngologist and facial plastic surgeon with Grand Valley ENT and Facial Plastic Surgeons, welcomed the addition. “We are very excited to have Dr. Ambrose join our team. She is exactly the caliber of physician that you can only hope to have associated with your organization. Grand Valley ENT and Facial Plastic Surgeons is located at 2373 G Road, Suite 270, in the medical office building adjacent to Community Hospital. For more information, call 644-3800. n FRUITA MONUMENT TEACHER FINALIST FOR COLORADO TEACHER OF THE YEAR Lisa Crabtree, a social studies teacher at Fruita Monument High School, is among seven finalists for Colorado Teacher of the Year. The program honors a classroom teacher who becomes the Colorado nominee for the national teacher of the year competition. The winner will be announced in late October. Crabtree has worked in Mesa Lisa Crabtree County School District 51 for 16 years. She serves as social studies department chair and teaches a range of subjects. She received national board certification in adolescence and young adulthood social studies and history. She was selected in 2019 to attend the Street Law Supreme Court Summer Institute. She’s served as Kids Voting coordinator and helped with voter registration drives. She helped coordinate a naturalization ceremony and has hosted numerous guest speakers. F
OctOber 8-21, 2020
Oct. 8 n Grand Junction Master Networks referrals group Zoom meeting, 9 a.m. Oct. 8 and 15. New members welcome — one per profession. 216-7723 n Fruita Area Chamber of Commerce Welcome Thursday Friends networking group, noon, Fiesta Guadalajara, 103 U.S. Highway 50. 858-3894 n Fruita Area Chamber of Commerce business after hours, 5:30 to 7:30 p.m., Timberline Bank, 649 Market St., Grand Junction. Admission $5 for chamber members, $10 for others. 858-3894 n Business startup workshop, 6 to 8:30 p.m., Business Incubator Center, 2591 Legacy Way, Grand Junction. Admission $55. 243-5242 Oct. 12 n Fruita Area Chamber of Commerce Business Builders networking group, noon Oct. 12 and 19, Enzo’s Ristorante, 707 Horizon Drive, Grand Junction. 858-3894 Oct. 13 n Mesa County Women’s Network monthly luncheon meeting, 11:30 a.m. to 1 p.m., Doubletree by Hilton, 743 Horizon Drive, Grand Junction. Admission $20 for members, $25 for others. www.mcwn.org Oct. 15 n Free webinar series covering liability concerns for small businesses, 10 to 10:30 a.m. http://grandjunctionsbdc.org/recovery n Grand Junction Area Chamber of Commerce free webinar on overtime and minimum pay standards, 11:45 a.m. to 12:45 p.m. www.gjchamber.org n Fruita Area Chamber of Commerce Welcome Thursday Friends networking group, noon, Einstein Bros. Bagels, 401 Jurassic Ave., Unit 1. 858-3894 Oct. 20 n Business startup webinar, 1 to 3:30 p.m. Oct. 20 and 21. Admission $55. www.gjincubator.org. n Free presentation on careers in real estate, 5:30 p.m., Weichert Realtors-Heiden Homes Realty, 735 Rood Ave., Grand Junction. 245-7777 Oct. 21 n Western Colorado Human Resource Association monthly meeting and presentation on recognizing hidden bias, 7:30 to 9 a.m., Bookcliff Country Club, 2730 G Road, Grand Junction. www.wchra.org/events n Palisade Chamber of Commerce business after hours, 5:30 to 7 p.m., Adrenaline Driven Adventures, 750 1/4 Horizon Drive, Grand Junction. Admission $6 in advance, $8 at the event. 464-7458 Upcoming n Free webinar on building relationships with bankers, 9 to 10 a.m. Oct. 27. http://grandjunctionsbdc.org/recovery n Young Professionals Network of Mesa County before hours event, 7 to 8:30 a.m. Nov. 4, Kiln Coffee Bar, 326 Main St., Grand Junction. www.ypnmc.org F
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