RSTI FocalSpot > Winter 2015

NEWS FROM THE LEADER IN RADIOLOGICAL SERVICE TRAINING > RADIOLOGICAL SERVICE TRAINING INSTITUTE > ISSUE 4.15

OVER 30 YEARS OF MAXIMUM VALUE FOR YOUR EDUCATIONAL GROWTH AND DEVELOPMENT

Special Thanks! // THE HOLIDAY ISSUE //

GRAB THE FULL 2016 COURSE INSERT INSIDE + VISIT US ONLINE @ RSTI-TRAINING.COM THE PRESIDENT’S LENS .............2-3

REGISTRAR REFLECTS ...................8

NEW! TOSHIBA AQUILION ........4-5

GOOD TIDINGS FROM JOE .............9

DAVE’S RAVE..................................6

PROCESS: THE GIFT ...............10-11

HOLOGIC DIMENSIONS ..............6-7

THE BIG DEAL .............................. 12

COURSE SCHEDULE ..............INSERT

COURSE INDEX............................. 15

STATE OF OH REG. NO. 93-09-1377T ©2015 RSTI | DESIGN BY MOSSMEDIA

A HOLIDAY MESSAGE FROM THE LENS OF DALE COVER, RSTI PRESIDENT For me, other than family, many of my thoughts this time of year are of the friends and associates I have been blessed to come to know over the years while at RSTI. It’s kind of funny, the people I got to know when I first started with RSTI are now in management and they hardly touch equipment anymore so I only get to see them at trade shows or I hear about how they are doing from their employees while they are here for class.

With the New Year just around the corner we can’t ignore the planning that must be done. For us, we have been putting things in place for next year’s programs for months now.

While you are making your plans over the holidays, don’t forget to include some career enhancing classes for next year.

W

hat an incredible year it has been. Thank you all for helping us celebrate our 30th year of providing the best educational opportunities available. I am always mindful of how important your contributions are to our success.

Without you, we wouldn’t be here, that is... without you and the manufacturers who kept their contract prices high enough to motivate equipment owners to find other service outlets.

Winter has set in; it’s dark on the way to work and dark on the way home and the white stuff flies around from time to time. If it weren’t for the holidays I’d hate this time of year. However, with the holidays upon us we seem to find ourselves turning to happier thoughts of family, friends and the planning of our festivities.

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We have some exciting new course offerings to complement our tried-and true fundamentals courses.

A couple courses of note are the Hologic Dimensions 2D/3D Mammography, the Philips Brilliance CT, Philips Allura FD family and soon the Toshiba Aquilion CT Family.

Check the enclosed schedule for available dates but be aware, they fill-up fast, so book as soon as you can.

Even as RSTI training continues to grow and maintain its position as the best place to go for diagnostic imaging training, we have also been developing new opportunities for hospitals, service groups and inhouse imaging service professionals to be even more successful. From our used equipment sales group we have grown a pre-owned service parts offering. The best thing about these parts is that they are all fully tested and their quality is documented. The testing

procedures have been developed through coordination with the equipment experts in our training division, so you can expect the testing is thorough.

To support service professionals when they purchase parts through RSTI Exchange, we offer an installation service where we send in an expert to assist you with effecting the repair and returning the system to full operation as soon as possible.

Do you need the same RSTI support service we make available to our students? That’s just another benefit we offer along with your RSTI parts purchase.

Everything we do at RSTI is intended to make you shine brighter than the best-maintained Christmas lights on the street. Whether you are a service

professional or a manager, our programs help you save money, maintain the highest quality images and effectively service your customers.

From all of us at RSTI and RSTI Exchange we wish you safe travels, the very best of wishes for the Holidays and a prosperous New Year.

Dale Cover P R E S I D E N T, R S T I

WWW.RSTI-TRAINING.COM // CALL 440.349.4700 // 3

TOSHIBA AQUILION CT FAMILY NEW IN 2016 – SEE THE PULLOUT COURSE INDEX FOR TRAINING DATES! // SYSTEM OPERATION AND ARCHITECTURE // GANTRY ROTATION // DETECTOR SUBSYSTEM // DATA TRANSFER // RECONSTRUCTION // SYSTEM SOFTWARE // X-RAY GENERATION (SRU AND SPELLMAN) INCLUDING: LOG DECODING, WAVEFORM ANALYSIS, TROUBLESHOOTING FLOWCHARTS // PATIENT COUCH // DCA TOOLS // PREVENTIVE MAINTENANCE

BY DUSTIN ZIMMERMAN RSTI Service Manager

RSTI is pleased to announce the addition of the “Toshiba Aquilion CT Family” to our training schedule.

In addition we will be performing replacement and calibration labs for common failure items. They will include: // TUBE, HV CABLE REPLACEMENT AND CALIBRATION // SRU-H // HIGH VOLTAGE MULTIPLIER

The first class will run in April 2016 and will cover the Aquilion 4, 16, 32, and 64. The majority of the training will be hands-on to simulate actual problems you will come across in the field. Prior completion of our CT phase training or equivalent experience on another manufacturer is required for enrollment. The training will cover theory, diagnostics, and troubleshooting for the following:

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// INVERTER // MHR // DETECTOR POWER SUPPLY // DAS CARD

GO ON! GET YOUR HANDS ON THE TOSHIBA AQUILION!

WE’VE GOT A WHOLE FLEET OF DEVICES LIKE THESE IN OUR LABS, ENGINEERED FOR LEARNING®!

WWW.RSTI-TRAINING.COM // CALL 440.349.4700 // 5

DAVE’S RAVE DAVE CELEBRATES 10 YEARS WITH RSTI

BY DAVE DOMANSKI RSTI Instructor

2015 is my ten year anniversary with RSTI and I must admit I am a little susceptible to nostalgia.

Dave’s Rave first appeared in the RSTI newsletter in the summer of 2005; we had just installed a GE Proteus in the labs and I talked about CR and DR overtaking wet film in prominence and market penetration.

I was also getting ready to teach a multi-vendor dry printer course covering the Kodak (remember them?)

8700 and AGFA Dry Star printers.

It truly blows my mind to think about how much RSTI has grown and advanced in the past ten years and I have to say how proud I am to have been a part of it. Keeping pace with medical imaging technology and providing our students with the skills they need to further their careers is a way of life here at RSTI. In this time of giving, I would like to give thanks for all of you! In my time here at RSTI I have personally instructed more than 1,500 students from around the globe in a world class facility. I may not always remember names, but I will never forget how blessed I feel for having met you all.

SO MERRY CHRISTMAS, HAPPY HOLIDAYS, HAPPY HANUKKAH, MERRY YULE AND HAPPY KWANZAA TO ALL!

HOLOGIC DIMENSIONS 3D TOMO COURSE RSTI RECENTLY COMPLETED OUR FIRST HOLOGIC DIMENSIONS COURSE

BY TODD BOYLAND RSTI VP/Director of Training This is a fast-paced, one-week course designed to prepare the service engineer for every aspect of maintaining the Dimensions units, including 3D/Tomo.

The Dimensions course covers the following concepts throughout the week: // DIMENSIONS INTRODUCTION // QUALITY CONTROL // OPERATIONS // SERVICE TOOLS, SERVICE SOFTWARE AND CALIBRATION // IMAGE MAINTENANCE AND PIXEL MAPPING

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// SOFTWARE MAINTENANCE // BACKUP // SOFTWARE // RESTORE // PM // TROUBLESHOOTING AND DIAGNOSTICS

Our next class, January 25-29, 2016, is already full! Contact Anna at 440.349.4700 to register for the next class with openings: April 18-22, 2016.

Ever wonder if that pump is really clean?

Where has it been?

That’s where we come in.

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CALL 330.487.0517 FOR A FREE ASSESSMENT –OR– CONTACT SALES@DMTCERTIFIED.COM

WWW.RSTI-TRAINING.COM // CALL 440.349.4700 // 7

Do you have the most efficient

X-ray QA solution?

REGISTRAR REFLECTS

BY ANNA MORRISON RSTI Registrar What an exciting year 2015 has been here at RSTI! Our 30th Anniversary year saw a record number of classes, record number of students and a bucket-load of improvements in and around the training center, including updated front offices, new equipment in the training labs and a new parking lot.

Piranha. The Complete X-ray QA Solution kV, time, dose, dose rate, HVL, TF, mA, mAs for R/F, Dent, Mam, and CT.

Used by hospitals and manufacturers

in over 60 countries

Capital improvements not only make RSTI a more pleasant place to work and visit, but will take us well into the next decade.

As we inch closer to 2016, we reflect on the friendships we’ve made over the years and look forward to seizing new opportunities, seeing new faces, selecting new systems for installation and serving our students and customers to the best of our ability.

Thank you all for your role in keeping RSTI at the forefront of the medical imaging service industry. May your holidays be filled with good friends, good food, and warm surroundings.

Merry Christmas and Happy New Year!

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Cobia Flex. A Flexible and Smart Solution for Measuring Reliability kV, time, dose, dose rate, pulses, HVL for R/F

RTI Inc, US Office info.us@rtigroup.com

33 Jacksonville Road, Bldg. 1 Towaco, NJ 07082, USA

www.rtigroup.com Phone: + 1-800-222-7537

GOOD TIDINGS FROM JOE FROM THE CLASSROOMS OF RSTI

BY JOE GEARY RSTI Instructor It’s amazing – we’ve come to the end of another busy and successful year and a new one is upon us. Throughout the year, RSTI has been busy, from developing new courses to adding new systems to the lab area. These new systems will be used to support the increased course offerings for 2016 and beyond.

I would like to personally thank our students for their hard work and dedication while attending courses here at RSTI and to wish them a Merry Christmas and prosperous New Year!

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THE GIFT THAT KEEPS ON GIVING #RSTISUPPORT

FROM THE DESK OF TERRY SPETH

BY TERRY SPETH VICE PRESIDENT, RSTI EXCHANGE Processes, procedures, QA forms, etc… etc… etc… the list goes on. You need a procedure to keep up with all of the procedures these days. However, the importance of all these steps is their bearing on a quality company.

TESTED EQUIPMENT – RSTI completely tests all of the equipment that is sold. A system will be tested on site by a certified engineer before removal. Once the system is found to be in great working condition, and deemed saleable it is removed with care.

If we cannot test the unit on-site, RSTI will remove the unit by our own RSTI de-installation crew and reinstall in our test bays. It is extremely important to know what type of product we are reselling because we stand behind our parts and equipment with warranties.

YES, QA forms. Do you want to save money on parts?

RSTI repairs parts. We’ve got knowledge, and many years of experience… this saves you money. Yada, yada, yada… then they go through the quality testing process to ensure the repairs hold up.

Too often you have companies that are quick to resell a product that they don’t know if it works. RSTI would not be in the parts business long if this was our motto. Proper procedures and processes are needed to accomplish this.

Currently we are striving to become ISO Certified.

ISO certification requires that we take a close look at how we do what we do and document it. This drives continuous improvement and helps make RSTI a better company. In the meantime, while we work on this process, RSTI is pleased to continue to provide the high quality parts and equipment we are known for.

TESTED PARTS – you got it, more QA forms and procedures. RSTI sells only tested parts. It takes a lot of effort and time to get a part into inventory and deem in good working order. It shouldn’t go unnoticed in the parts business when a company puts in time and effort to sell a quality part. There will be times when the tested part is more expensive… so just remember when buying parts from RSTI… they are tested!!

REPAIRED PARTS – we have quality measures here too.

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Processes, procedures, QA forms, etc… etc… etc…

There are all beneficial. If you speak to an RSTI customer you’ll know they’ll be a customer for life.

Process, procedures, QA Forms, etc… etc.. etc…

Who knew they would pay off?

–Terry Speth

HAPPY HOLIDAYS FROM THE OUR WAREHOUSE TEAM...

During this holiday season it is important to remember all the things we are thankful for. Here at RSTI we have a lot to be thankful for, as we are blessed in so many ways.

Most notably we are grateful for the continued patronage of our distinguished students who continue to expand our horizons and push us forward into a prosperous future.

We at RSTI Exchange would like to extend a warm season greeting during these cold winter months and remind our students to take pause and enjoy the holidays.

– The Warehouse Team Pictured from left to right: • Aaron Anderson • Josh Mericle • Ken Brady

QUALITY PARTS, FAIR PRICE AND SUPPORT. ASK ABOUT OUR ON-DEMAND SERVICE AND INSTALLS.

Call or email our sales staff for quality tested parts, and/or on-demand service.

CALL // 440.349.4700 TERRY SPETH // TSPETH@RSTI-TRAINING.COM

• Eddie Rawley

DARREL KILE // DKILE@RSTI-EXCHANGE.COM

• Dale Jarzembak

JASON WHITFIELD // JWHITFIELD@RSTIEXCHANGE.COM

• Mike Kessler

WWW.RSTI-TRAINING.COM | CALL 440.349.4700 | 11

THE BIG DEAL OUT WITH THE OLD, IN WITH THE NEW

BY MIKE PETELIN // RSTI INSTRUCTOR The Holidays are here and I received quite a gift this year: a GE Optima 220. This unit has some large elfshoes to fill, replacing the jolly old AMX-4.

Our first class on the Optima will start on January 25th and last just one week.

Come for the training, and maybe build a snowman while you’re here.

DON’T FORGET TO EXPLORE OUR 2016 COURSE SCHEDULE INSERT, CONVENIENTLY REDESIGNED AND REFORMATTED AS A LARGER PULLOUT INSERT IN THIS NEWSLETTER! 12 // FOCALSPOT.ISSUE4.15

In a pinch?

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▪ ▪ ▪

Zoom-in on waveforms View history data Take notes

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Less effort. More insight.

RaySafe X2 Effortless measurements of X-ray

NEW

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WWW.RSTI-TRAINING.COM // CALL 440.349.4700 // 13

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Cheers!

HAPPY HOLIDAYS FROM ACCOUNTING...

Thank you for your loyal support. We look forward to working with you again in the upcoming year. Best wishes for a joyful holiday season. May your new year be filled with health, happiness, and wealth!

– Yvonne Gasper and Kathy Speth

THANK YOU FROM DOCUMENTATION...

I have been the Documentation Manager at RSTI for 28 years. Over these years, I have seen thousands of students from all over the United States and many foreign countries attend class here. It has been truly remarkable how far-reaching our training has been.

Thank you for making our progress possible and for being such a loyal customer. Best wishes for a Happy Holiday Season and a healthy and peaceful New Year. I hope to see you here for class in 2016.

– Donna Hastings

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sales@radcal.com www.radcal.com

First Hologic Dimensions Class

NOV 2-6, 2015

Phase IV Graduates OCT 5-16, 2015

Recent Phase I Class OCT 26 - NOV 6, 2015

INTRODUCING THE RSTI STORE! PLEASE LOOK FOR INFORMATION ON THE RSTI STORE, LAUNCHING SOON, TO FEATURE ITEMS SUCH AS... // PHILIPS BRILLIANCE CT BYPASS/JUMPER TROUBLESHOOTING KIT // TEST EQUIPMENT FROM VARIOUS MANUFACTURERS // RSTI SPIRIT WEAR // CUSTOM TEST EQUIPMENT FOR VARIOUS MODALITIES (MAMMOGRAPHY, CT, C-ARMS)

WWW.RSTI-TRAINING.COM // CALL 440.349.4700 // 15

PRESORTED STANDARD MAIL U.S. POSTAGE PAID AKRON, OH PERMIT #286 RADIOLOGICAL SERVICE TRAINING INSTITUTE 30745 SOLON ROAD SOLON, OHIO 44139 WWW.RSTI-TRAINING.COM A DDR ES S SERV I C E R EQU ESTED

CRES CERTIFICATION RSTI has made it easy for you to become CRES certified. Our CRES self-study package is a powerful tool to help you focus on specific certification objectives. There are nine different criterion-referenced modules that give a comprehensive review of subjects covered on the exam.

THE NINE MODULES ARE ENTITLED: • • • • • • • • •

Anatomy and Physiology Radiographic Physics Electricity and Electronics Radiographic Equipment Applications Fluoroscopic Imaging Radiographic Circuit Operation Regulations and Laws Technical Problem Solving CRES Exam Review

Mastering these topics will enable you to succeed on the final CRES Certification Exam. With RSTI’s self-study CRES package you can learn anytime, anywhere, at your convenience and on your schedule.

VISIT HTTP://WWW.AAMI.ORG/CERTIFICATION/ JOURNAL.HTML FOR CERTIFICATE RENEWAL DETAILS. The modules contain both practice exams with answers and exams which can be returned to RSTI for grading. We are offering a 20% discount off of the list price of $398. The sale price is $318.40.

CALL (800) 229-7784 FOR INFO OR VISIT WWW.AAMI.ORG/CERTIFICATION/EXAM.HTML FOR DETAILED EXAM INFO.