IBIZA
& CANARY ISLANDS
LANZAROTE “A trustfull partner who takes care of the clients needs!” Caroline • MASTER YACHTING
“Not so easy to find good partners in Ibiza, but Rumbo Norte is the best in that zone” Gianni Costetti •NAVALIA MEDIATORE MARTTIMO
Handbook for agencies Ibiza Main Booking Office +34 Phone (General Manager) +34 Cell (General Manager) +34 Base Manager +34 Administration +34
674140352 918272040 607388883 672017394 944246391
C/ Paseo de la Mar, Faro II, locales 8 y 10 07820 - Ibiza
Web: www.rumbonorte.es E-mail: info@rumbonorte.es
OFFER FOR AGENCIES ••••••••••• IF YOU WANT TO DISCOVER IBIZA & FORMENTERA ISLANDS (the best waters of the mediterranean sea) SAIL IN OUR BOATS FREE (FROM 15 th OCTOBER - 15 th APRIL) Conditions: Agency with any booking with Rumbo Norte in last 2 years
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
SUMMARY
YOUR COMENTS / page 4 PRICE LIST / page 6 FLEET / page 10 RUMBO NORTE INFO/ page 28 BASES INFO / page 32 BOOKING INFO / page 40 CONTRACT / page 49
3
First of all
YOUR
COMMENTS
NALE NATIO f o t ien t • Cl BANK Gerri PORT S R E T WA e, nnerik Dear A let you want to I il a nt is e-m excelle n a With th d n e spe was that w e ship h T know . a Ibiz . The around as OK w week r e th a s the we rte wa good, bo No m u R from red a ser vice rte offe o N o y Rumb holida great. kes the a m h whic e, they ser vice leasur p te lu so r their an ab tion fo n e tt a e right mend recom have th ly h ig ers. I h e who custom anyon to te r n No t, take Rumbo leasan p y r e tail, av wants last de e th to f down care o trip. sailing orte, bo N m u R s to thank gards. best re
4
INTER
N
OCEA
e Louis ROUP NE G I R A M
r nd Igo aria a M g ry mornin you ve Good thank to e k ould li ss and We w kindne r u o y for Ibiza. much tay in s r u o sed sity for impres genero ly e m e tr of ere ex ndard We w igh sta h , e s uld our ba nd wo with y staff a t a e r d and g mmen boats to reco d e s a nts. y ple ur clie be ver te to o r o N u work Rumbo ard yo h w o h t n see perfec We ca ing is th y r e v ow ure e we kn to ens nd this a ts n r clie ciate. for you appre l il w ly they rtunate ia unfo d e m The UK a party iza as Ib s y a unken portr any dr m h it nw not the locatio rtainly e c d n a relax people ant to w u o if y e this to go ey hav place h T . y a famil sailing or take , and g n o r t tely w leasan comple us a p e v a g Ibiza es and around beach r u o Y e. utiful surpris r y bea e v e r a rages r, we ancho o clea s is r e wate is at and th cting th e p x e ot tances were n the dis t a th as e felt ges w all. W nchora a e th ng en ith you betwe ilies w m fa s r t fo group perfec s adult a ll e n as w g now childre Havin r. e th e toge ly hav sailing certain e w , g of Ibiza tandin s visited r e d n ru t and h bette expec a muc n a c ts t e clien a grea what th l have il w y ow the id. also kn e we d k trip, lik we loo in, and a g a and you ith you Thank w g in ork ings. rd to w y book for wa n a m have s hope to egard Kind r
y Jerem RTER T CHA YACH
ith rking w en wo e b e v 9. We We ha e 200 c in s Norte ice to Rumbo ir ser v e th d y un nd ver have fo dical a o th e ve ift, m ents ha be sw Our cli l. a n sio ck and profes feedba t n e ll e gether ed exc provid rking to o w , e r pleasu it is a
ta Chris T OJEC NE PR I R A M RTER TCHA YACH
first is our te r o in N boat Rumbo eed a n e ther e if w g toge in k choic r o re w d . We a ars an Ibiza few ye a e c in rte we now s bo No m u R ry er with a a ve togeth in Ibiz o ls a order ovide ter, in r can pr a h c for n quality ents ca good the cli t a th , ure day. to be s re holi e th y m. enjo his tea r and o Ig s Thank gards. ice Re N h it W
LT RRAU as HE l o c i N MER S DE VENT Team umbo’s R ll a nd Igor a r thank Hello mail fo is th you ome I send ur welc o y r fo lot for the you a io and n to n A me. at San id for d u o y t a full gif beauti eather, reat w g a d ning We ha e begin th t a y indy er y da little w sun ev e th h 23°! , wit round for sail a s a rw ed e wate follow and th ute we o r g ilin ested The sa e sugg n o is th und xactly was e all aro ip tr a ll r for land. A by Igo Ibiza is d n a a ntera lot Ibiz Forme ciate a e r p p wa e saw the cre apes w c s d n la se the utifull becau d bea n a t n iffere n he were d ht whe ig r s a rfect or w a is pe and Ig iz Ib t tha ed me days. explain g for 7 in is u r the for a c office, r u o y d uld see ats an We co the bo e r a here o the pier w on to d ti a is n e rga with th your o ck out e h c d and in an rfect check as pe w l l out .A check clients d n a eck in nnal. the ch fessio o r p ed very to sail were tunity r o p p rs eo partne I had th of my ts a o b eral eece, on sev ily, Gr ic S , a, Italy a …) (Croati rdaign a S , a ic the , Cors I saw Palma t time s r fi e d was th create and it m Igor te s y s atic e boats inform llow th fo to ed lients. and us f the c o g in is the cru cause during sed be s e r p im no really I was there is , m te s e is sy g to m with th ccordin A . im m !!! d cla is syste injustife th t n ate d for ould p ore an Igor sh m e c n o ver y s a lot Thank w our o ll fo l e wil sure, w ration. coope d o o g noon d after o o g a Have
reviews
PRESS
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
5
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
R U M B O N O RT E
2
0
1
5
PRICE LIST IBIZA • OWN FLEET CABINS HEADS
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.0601.08
01.0829.08
“CORRECAMINOS BEP BEP”
1+1
1000
1900
2400
2900
3900
4000
JEANNEAU CC 5.5 2013
0
750
1200
1500
1800
2400
2500
JEANNEAU CC 5.5 2013
0
750
1200
1500
1800
2400
2500
LAGOON 450-2012
5+5
3500
3500
4990
6090
7390
8390
LAGOON 450 - 2011
5+5
3500
3500
4950
6050
7350
8350
LAGOON 440 - 2007
4+4
3000
2800
3700
5100
5800
6800
LAGOON 421 S2 - 2015
4+2
3250
2800
3900
5300
5990
6990
LAGOON 421 S2 - 2015
4+2
3250
2800
3900
5300
5990
6990
LAGOON 410 - 2006
4+4
3000
2300
3000
4000
4500
5500
LAGOON 400 S2 - 2013
4+2
3000
2550
3600
4900
5500
6400
LAGOON 380 S2 - 2007
3+2
2500
2000
2600
3400
3800
4800
JEANNEAU 509 - 2015
5+3
3000
2450
3500
4800
5300
6300
JEANNEAU 509 - 2015
5+3
3000
2450
3500
4800
5300
6300
JEANNEAU 509 - 2014
5+3
3000
2400
3400
4700
5200
6200
JEANNEAU 509 - 2013
5+3
3000
2300
3300
4600
5100
6100
JEANNEAU 439 - 2013 “DADDY COOL”
4+2
2500
1900
2600
3300
3950
4600
JEANNEAU 439 - 2013
4+2
2500
1900
2600
3300
3950
4500
JEANNEAU 439 - 2011
4+2
2500
1800
2500
3200
3850
4500
JEANNEAU 439 - 2011
4+2
2500
1800
2500
3200
3850
4500
JEANNEAU 40.3 - 2006
3+1
1800
1180
1480
2180
2580
3480
JEANNEAU 39I - 2008
3+1
1800
1180
1480
2180
2580
3480
JEANNEAU 39I - 2008
3+1
1800
1180
1480
2180
2580
3480
JEANNEAU 39I - 2008
3+1
1800
1200
1500
2200
2600
3500
BOAT (YEAR)
MOTOR BOAT JEANNEAU CC 7.5 2014
“ENARA LOA” “PARTENOPE”
CATAMARAN “CHALLENGER” “DISCOVERY”
“GRAN BAHIA I” “THE MOB”
“MARGALANTE” “ODYSSEE”
“MARTINA ONE” “MACANO I”
SAIL BOAT “THE KING OF COOL” “CECILIA” “BALA”
“TROCHA”
“MAPANU” “SOTA”
“ICARUS”
“PASSION”
“MAGUI IV”
“BULA MATARI” “IRLANDES”
6
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
R U M B O N O RT E
2
0
1
5
PRICE LIST IBIZA • OWN FLEET CABINS HEADS
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.0601.08
01.0829.08
JEANNEAU 379 - 2014
3+1
1500
1100
1500
2200
2600
3500
JEANNEAU 379 - 2012
3+1
1500
1100
1450
2150
2500
3400
“WINDY” “MARTINAS DREAMS”
3+1
1500
1000
1350
1750
2300
2940
JEANNEAU 36I - 2008
3+1
1500
970
1230
1630
2180
2830
JEANNEAU 36I - 2008
3+1
1500
990
1250
1650
2200
2840
JEANNEAU 35 - 2006
2+1
1500
900
1200
1500
1950
2600
JEANNEAU 32I -2007
2+1
1200
800
1140
1340
1740
2540
JEANNEAU 32I - 2004
2+1
1200
800
1000
1200
1600
2350
BOAT (YEAR)
SAIL BOAT “BLUE VELVET” “WIKI WIKI”
JEANNEAU 36I - 2011
“ROSO I” “URSUS”
“SANDOKAN” “MARA”
“DOLCE VITA VI”
Port: San Antonio • Ibiza PRICE LIST CONDITIONS Weekly prices TAX included (21% VAT) Mooring Included in base for all the rental period Comfort Pack Compulsory Technical service, final cleaning, bedding, Pillow and pillow cases, towels, dinghy with outboard engine, internet wifi on board, (speed of conexion no guaranteed) 250€ (2-3 cabins), 300€ (4 cabins) , 350€ (5 cabins) Comfort Pack VIP Early check in (before 14:00) late check out (10:30) 100€ Booking payment 50%. The remaining 50%, 30 days before departure. Reduce your deposit up to 500€ contracting a deposit insurance from 150€ (10% of value of amount of deposit reduced) Skipper optional (150€/day) + Food on board Hostess optional (120€/day) + Food on board Kayak (100€/week) Discounts: Internet booking 5% Super Early Booking 10% before 01.01.2015 Early booking 5% before 01.03.2015 Boat Show 5% Repeater client 5% 2 weeks 5% 3 weeks 10% Fleet discount (multi boats) 5% Maximum discount to Client 15% (except last minute offers) Last minute 15% (2 weeks before) Ultra Last Minute 30% (7 days before) BROKER COMMISSION 20% www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
7
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
R U M B O N O RT E
2
0
1
5
PRICE LIST LANZAROTE • OWN FLEET CABINS HEADS
DEPOSIT
28.11-18.12
19.12-17.04
LAGOON 450- 2012
5+5
3000
4000
4200
LAGOON 450 - 2011
4+2
3000
4000
4200
LAGOON 421 S2 - 2015
4+2
3000
3200
3400
LAGOON 421 S2 - 2015
4+2
3000
3200
3400
LAGOON 400 S2 - 2013
4+2
3000
3000
3200
JEANNEAU 509 - 2015
5+3
3000
3400
3500
JEANNEAU 509 - 2015
5+3
3000
3400
3500
JEANNEAU 509 - 2014
5+3
3000
3300
3400
JEANNEAU 509 - 2013
5+3
3000
3300
3400
5+3
2500
2600
2700
JEANNEAU 439 - 2013
4+2
2500
2600
2700
JEANNEAU 439 - 2011
4+2
2500
2400
2500
JEANNEAU 439 - 2011
4+2
2500
2400
2500
JEANNEAU 379 - 2012
3+1
1500
1500
1600
BOAT (YEAR)
CATAMARANS “CHALLENGER” “DISCOVERY” “THE MOB”
“MARGALANTE”
“MARTINA ONE”
SAILBOATS “THE KING OF COOL” “CECILIA” “BALA
“TROCHA”
JEANNEAU 439 - 2013 “DADDY COOL”
“MAPANU” “SOTA”
“ICARUS”
“WIKI WIKI”
Port: Canary Islands • Lanzarote
8
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
R U M B O N O RT E
2
0
1
5
PRICE LIST LANZAROTE • OWN FLEET PRICE LIST CONDITIONS Weekly prices - TAX included Mooring Included in base for all the rental period. Comfort Pack Compulsory Technical service, final cleaning, bedding, Pillow and pillow cases, towels, dinghy with outboard engine, internet wifi on board (speed of conexion no guaranteed) 250€ (2-3 cabins) 300€ (4 cabins) 350€ (5 cabins) Comfort Pack VIP Early check in (before 14:00) late check out (10:30) 100€ Booking payment 50%. The remaining 50%, 30 days before departure. Skipper optional (150€/day) + Food on board Hostess optional (120€/day) + Food on board Kayak (100€/week) Discounts: Internet booking 5% Early booking 5% before 31-07-2015 Boat Show 5% Repeater client 5% 2 weeks 5% - 3 weeks 10% - Fleet discount (multi boats) 5% Maximum discount to Client 15% (except last minute offers) Last minute 15% (2 weeks before) - Ultra Last Minute 30% (7 days before) BROKER COMMISSION 20%
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
9
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU CAP CAMARAT 7.5 WA IBIZA
(2014) DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
1000
1900
2400
2900
3900
4000
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Lenght: Beam: Engine:
7,5 Mts. 2,55 Mts 225 hp
Safety Equipment: Area 4, 12 miles, Ray marine GPS Plotter, VHF DSC,
10
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU CAP CAMARAT 5.5 CC IBIZA
(PARTENOPE - ENARA LOA 2013) DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
750
1200
1500
1800
2400
2500
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Lenght: Beam: Engine:
5,5 Mts. 2,36 Mts 100 hp
Safety Equipment: Area 4, 12 miles, Ray marine GPS Plotter, VHF DSC, Bimini, Radio CD with speakers in-out
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
11
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
LAGOON 450
(DISCOVERY 2011 - CHALLENGER 2012) DEPOSIT
IBIZA LANZAROTE
3500 3000
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
6090
7390
8390
3500
4990
28.11-18.12
19.12-17.04
4000
4200
Lenght: 13,96 Mts. Beam: 7,84 Mts Engine: 2x55 hp Water: 700 Lt Fuel: 1.000 Lt.
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon, MOB (6 units)GPS Plotter, Radar, Autopilot, ST70, VHF DSC, VHF portátil “Solas”, Internet Connection, 220 Vol.-12 Vol., Generator Onan, inverter 12-220, 220 Volt Charger, Water Maker, Tv, Electric Winches, Air conditioned, Dinghy Aux. with Outboard Engine 20 hp, Electric Windlass, 2 Anchor with Chain, 3 freezer Extra Cabin and WC for Skipper in Head, Global Control System, Comfort Package.
Photos: Nicolas Claris 12
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
LAGOON 440
(GRAN BAHIA II 2007)
IBIZA
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
3000
2800
3700
5100
5800
6800
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Lenght: 13,61 Mts Beam: 7,70 Mts Engine: 2x54 hp Water: 700 Lt Fuel: 1750 Lt.
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon, MOB (6 units) 2 Ray marine GPS Plotter, Radar, Autopilot, ST70, VHF DSC, VHF portátil “Solas”, Internet Connection, 220 Vol.12 Vol., inverter, 220 Volt. charger, Bimini, Radio CD with speakers in-out, Dinghy Aux. with outboard Engine, Electric Windlass, Chain, 2 freezer, Global Control System, Comfort Package.
Photos: Nicolas Claris www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
13
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
LAGOON 421
(MARGALANTE - 2015) DEPOSIT
IBIZA LANZAROTE
Lenght: Beam: Engine: Water: Fuel:
3250 3000
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
5300
5990
6990
2800
3900
28.11-18.12
19.12-17.04
3200
3400
12,61 Mts. 7,50 Mts. 2x40 hp 600 Lt. 1350 Lt.
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon, Mts Ray marine GPS Plotter, Autopilot, ST70, VHF DSC, VHF portátil “Solas” Internet Connection, 220 Vol.-12 Vol. inverter, 220 Volt. charger, Solar Panels, Bimini, Radio CD with speakers in-out, Dinghy Aux. with outboard Engine, Electric Windlass, Chain, 2 inox freezer + exterior freezer, Global Control System, Comfort Package.
Photos: Nicolas Claris 14
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
LAGOON 421
(THE MOB - 2015)) DEPOSIT
IBIZA LANZAROTE
3250 3000
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
5300
5990
6990
2800
3900
28.11-18.12
19.12-17.04
3200
3400
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Lenght: 12,61 Mts. Beam: 7,50 Mts. Engine: 2x40 hp Water: 600 Lt. Fuel: 1350 Lt.
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon, Mts Ray marine GPS Plotter, Autopilot, ST70, VHF DSC, VHF portátil “Solas”, Internet Connection, 220 Vol.12 Vol. inverter, 220 Volt. charger, Bimini, Radio CD with speakers in-out, Dinghy Aux. with outboard Engine, Electric Windlass, Chain, 2 inox freezer + exterior freezer, Global Control System, Comfort Package.
Photos: Nicolas Claris www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
15
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
LAGOON 410
(ODYSSEE - 2006) IBIZA
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
3000
2300
3000
4000
4500
5500
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Lenght: Beam: Engine: Water: Fuel:
12,50 Mts. 7,09 Mts. 2x40 hp 900 Lt. 250 Lt.
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon, Mts Ray marine GPS Plotter, Autopilot, ST70, VHF DSC, VHF portátil “Solas”, Internet Connection, 220 Vol.12 Vol. inverter, 220 Volt. charger, Bimini, Radio CD with speakers in-out, Dinghy Aux. with outboard Engine, Electric Windlass, Chain, freezer, Global Control System, Comfort Package.
16
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
LAGOON 400 S2
(MARTINA ONE - 2013 ) DEPOSIT
IBIZA LANZAROTE
Lenght: Beam: Engine: Water: Fuel:
3000 3000
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
4900
5500
6400
2550
3600
28.11-18.12
19.12-17.04
3000
3200
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
11,97 Mts. 7,25 Mts 2x29 hp 600 Lt 400 Lt.
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon, Ray marine GPS Plotter, Autopilot, ST70, VHF DSC, VHF portátil “Solas” , Internet Connection, 220 Vol.-12 Vol. inverter, 220 Volt. charger, Bimini, Radio CD with speakers in-out, Dinghy Aux. with outboard Engine, Electric Windlass, Chain, freezer, Global Control System, Comfort Package,
Photos: Nicolas Claris www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
17
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
LAGOON 380
(MACANO - 2007)
IBIZA
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
2500
2000
2600
3400
3800
4800
Lenght: 13,61 Mts. Beam: 7,70 Mts Engine: 2x54 hp Water: 900 Lt Fuel: 650 Lt. Mainsail: Full Batten
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon, Mts Ray marine GPS Plotter, Autopilot, ST70, VHF DSC, VHF portátil “Solas” , Internet Connection, 220 Vol.-12 Vol. inverter, 220 Volt. charger, Solar Panels, Bimini, Radio CD with speakers in-out, Dinghy Aux. with outboard Engine, Electric Windlass, Chain, freezer, Global Control System, Comfort Package.
Photos: Nicolas Claris 18
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 509
Lenght: 15,38 Mts. Beam: 4,69 Mts Engine: 75 hp Water: 615 Lt Fuel: 240 Lt. Mainsail: Full Batte
(THE KING OF COOL 2015 - CECILIA 2015 ) DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
IBIZA
3000
2450
3500
4800
5300
6300
28.11-18.12
19.12-17.04
LANZAROTE
3000
3400
3500
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon Ray marine GPS Plotter, Autopilot, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers inout, Battery extra for service Dinghy Aux. with outboard Engine, Electric Windlass, 50 Mts. Inox Chain Global Control System, Comfort Package, 5 cabins + extra Skipper Cabin
Photos: Jean Marit Liot www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 509
(BALA 2014 - TROCHA 2013 ) DEPOSIT
IBIZA
Lenght: 15,38 Mts. Beam: 4,69 Mts Engine: 75 hp Water: 615 Lt Fuel: 240 Lt. Mainsail: Full Batte
LANZAROTE
3000 3000
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
4700
5200
6200
2400
3400
28.11-18.12
19.12-17.04
3300
3400
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon Ray marine GPS Plotter, Autopilot, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers inout, Battery extra for service Dinghy Aux. with outboard Engine, Electric Windlass, 50 Mts. Inox Chain Global Control System, Comfort Package, 5 cabins + extra Skipper Cabin
Photos: Jean Marit Liot 20
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 439
(SOTA 2011 - ICARUS 2011 - MAPANU 2013 - DADDY COOL 2013 ) DEPOSIT
IBIZA
Lenght: 14,34 Mts. Beam: 4,24 Mts Engine: 54 hp Water: 530 Lt Fuel: 200 Lt. Mainsail: Full Batte
LANZAROTE
2500 2500
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
3300
3950
4600
1900
2600
28.11-18.12
19.12-17.04
2600
2700
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Safety Equipment: Area 2, 60 miles, Life-raft, Beacon Ray marine GPS Plotter, Autopilot, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers in-out, Battery extra for service Dinghy Aux. with outboard Engine, Electric Windlass, Global Control System, Comfort Package, with Internet connection.
Photos: Jean Marit Liot www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 40.3
(PASSION 2006)
ONLY ONE WC
IBIZA
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
1800
1180
1480
2180
2580
3480
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Lenght: 12 Mts. Beam: 3,95 Mts Engine: 50 hp Water: 310 Lt Fuel: 135 Lt. Mainsail: Full Batte
Safety Equipment: Area 4, 12 miles, Ray marine GPS Plotter, Autopilot, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers in-out, Battery extra for service, Dinghy Aux. with outboard Engine, Electric Windlass, Global Control System, Comfort Package, with Internet connection.
Photos: Jean Marit Liot 22
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 39I
(IRLANDES 2008)
IBIZA
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
1800
1200
1500
2200
2600
3500
Lenght: 12 Mts. Beam: 3,9 Mts Engine: 40 hp Water: 355 Lt Fuel: 130 Lt. Mainsail: Furling Mast
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Safety Equipment: Area 4, 12 miles, Ray marine GPS Plotter, Autopilot, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers in-out, Battery extra for service Dinghy Aux. with outboard Engine, Electric Windlass, 50 Mts. Inox Chain Global Control System, Comfort Package. with Internet connection.
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 39I
(MAGUI 2008 - BULA MATARI 2008)
IBIZA
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
1800
1180
1480
2180
2580
3480
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Lenght: 12 Mts. Beam: 3,9 Mts Engine: 40 hp Water: 355 Lt Fuel: 130 Lt. Mainsail: Full Batten
Safety Equipment: Area 4, 60 miles, Ray marine GPS Plotter, Autopilot, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers in-out, Battery extra for service Dinghy Aux. with outboard Engine, Electric Windlass, 50 Mts. Inox Chain Global Control System, Comfort Package. with Internet connection.
Photos: Jean Marit Liot 24
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 379
(WIKI WIKI 2012) (BLUE VELVET 2014) DEPOSIT
IBIZA
Lenght: 11,34 Mts. Beam: 3,76 Mts Engine: 30 hp Water: 400 Lt Fuel: 130 Lt. Mainsail: Full Batten
LANZAROTE
1500 1500
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
2200
2600
3500
1100
1500
28.11-18.12
19.12-17.04
1500
1600
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Safety Equipment: Area 4, 12 miles, Ray marine GPS Plotter, Autopilot, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers inout, Battery extra for service Dinghy Aux. with outboard Engine, Electric Windlass, 50 Mts. Inox Chain Global Control System, Comfort Package. with Internet connection.
Photos: Jean Marit Liot www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 36 i
(ROSO 2008) (WINDY 2011 - MARTINA´S DREAMS 2011)
IBIZA
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
1500
1000
1350
1750
2300
2940
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Lenght: 11 Mts. Beam: 3,6 Mts Engine: 29 hp Water: 310 Lt Fuel: 130 Lt. Mainsail: Full Batten
Safety Equipment: Area 4, 12 miles,Ray marine GPS Plotter, Autopilot, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers inout, Battery extra for service Dinghy Aux. with outboard Engine, Electric Windlass, 50 Mts. Inox Chain Global Control System, Comfort Package. with Internet connection.
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 36 i
(URSUS 2008 - CABALLERO SID 2008)
IBIZA
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
1500
990
1250
1650
2200
2840
Lenght: 11,34 Mts. Beam: 3,76 Mts Engine: 30 hp Water: 400 Lt Fuel: 130 Lt. Mainsail: Furling Mast
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
Safety Equipment: Area 4, 12 miles, Ray marine GPS Plotter, Autopilot, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers in-out, Battery extra for service Dinghy Aux. with outboard Engine, Electric Windlass, 50 Mts. Inox Chain Global Control System, Comfort Package. with Internet connection.
Photos: Jean Marit Liot www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
JEANNEAU S.O. 32 i
(MARA 2007 - DOLCE VITA 2004)
IBIZA
DEPOSIT
01.01-28.03 10.10-26.12
28.03-23.05 19.09-10.10
23.05-13.06 29.08-19.09
13.06-01.08 13.06-01.08
01.08-29.08
1200
800
1000
1200
1600
2540
Lenght: 10 Mts. Beam: 3,3 Mts Engine: 20 hp Water: 170 Lt Fuel: 70 Lt. Mainsail: Furling Mast
Safety Equipment: Area 4, 12 miles, Ray marine GPS Plotter, ST 70, VHF DSC, VHF portatil “Solas” , Internet Connection WI-FI, 220 Vol.-12 Vol. inverter, 220 Vol. charger Bimini, Radio CD with speakers in-out, Battery extra for service Dinghy Aux. with outboard Engine, Electric Windlass, 50 Mts. Inox Chain Global Control System, Comfort Package. .
Photos: Jean Marit Liot 28
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
DISCOUNTS MAY APPLY IN SOME MODELS Please check price list page
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
GENERAL
INFO One of the main points to consider with a view to offering an excellent service to customers is a close cooperation between RUMBO NORTE and the charter agencies. With this guide.
purpose
we
have
elaborated
this
The idea behind it is to serve as an orientation for the organisations commercialising our charter fleet in order to keep and even increase our highest quality and service level standards. RUMBO NORTE Group is made up of 5 companies, with over 15 years experience in the charter market in Spain.
Rumbo Norte is based in 5 different yachting harbours: Ibiza (Islas Baleares), Lanzarote (Canary Islands) Vigo (Galicia) - Getxo (Vizcaya) - Barcelona - Valencia. Ibiza and) is one of the most beautiful islands in the Mediterranean Sea. In Ibiza, we have the widest and most modern fleet in the island, with sailing boats Jeanneau, Catamarans Lagoon and luxury yachts coming from different shipyards. Our boats are from 6 to 17 mts. in length. They are fully equipped with the maximum quality components.
The group has been increasing its fleet progressively and it has currently reached the amount of 36 boats own.
RUMBO NORTE GROUP
RUMBO NORTE YACHT CLUB
ACTIVIDADES NAUTICAS RUMBO NORTE
RUMBO NORTE INVERSIONES NAUTICAS
RUMBO NORTE & DEFENDER CHARTER
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RUMBO NORTE IBIZA CHARTER
29
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
RUMBO NORTE IS
OFFICIAL AGENT
RUMBO NORTE is member of:
ASOCIACION PROVINCIAL YACHT - POOL EMPRESARIOS DE ACTIVIDADES RUMBO NORTE IS ACCEPTED BY MARITIMAS DE BALEARES YACHT - POOL COMPANY PROVINCIAL ASSOCIATION “INTERNATIONAL PAYMENT GARANTY“ MARITIME COMPANIES OF BALEARS
PANTAENIUS RUMBO NORTE IS ACCEPTED BY PANTAENIUS COMPANY
“CHARTER PAYMENT PROTECTION” “CERTIFIED FOR VDC CHARTER CACHET”
30
FOMENTO DEL TURISMO IBIZA OFICIAL TOURIST ORGANITATION MEMBER OF MANAGER TEAM
ASOCIACION NACIONAL DE EMPRESAS DE NAUTICA SPANISH FEDERATION OF NAUTICAL BUSINESS
IBIZA LUXURY DESTINATION OFICIAL LUXURY COMPANIES RECONIZED FOR OUR QUALITY AND SERVICE
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
RUMBO NORTE IBIZA TEAM
IGOR IBARGUCHI
RAMON BALSELLS
DAVIDE MARESCA
MARIBEL RIBAS
General Manager (Partner)
General Manager (Partner)
Logistic Manager
Commercial Manager
MALI REYES
PABLO GRASSI
ARTURO CASTRO
HENRI CAMARGO
Administration Manager
Financial Manager
Marketing Manager
Maintenance Manager
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
RUMBO NORTE IBIZA IN THE HEART OF MEDITERRANEAN SEA
IBIZA
SAN ANTONIO BAY
IBIZA
FORMENTERA
32
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
BASE IN IBIZA
RUMBO NORTE PARKING SUPERMARKET OFFICE MOORING RUMBO NORTE
GAS STATION
TAXI
BARS & RESTAURANTS
EXCLUSIVE MARINA IN IBIZA ISLAND We have an exclusive marina“J” in Nautic Club of Sant Antoni for own use. Our clients will enjoy private mooring each day if they prefer return to base.
RUMBO NORTE OFFICE
MOORING RUMBO NORTE
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
PROVISIONING LIST IBIZA (SUPERMARKET ON LINE)
We have an agreement with Eroski online Eroski is one of the most important supermarkets in Spain Our customers can shop online and Eroski delivers directly to our base or boats 1º STEP, access to Eroski´s web • Spanish http://www.compraonline.grupoeroski.com/ • English http://www.compraonline.grupoeroski.com/ecoventa/actions/mostrarInforIndex.do? control=index&idioma=i 2º STEP, access to you boat. Introduce your user and password ( see below) USSER
BOAT Jeanneau SO 32i - Dolce Vita Jeanneau SO 32i - Mara Jeanneau SO 36i - Windy Jeanneau SO 36i - Martina´s Dreams Jeanneau SO 36i - Roso Jeanneau SO 36i - Ursus Jeanneau SO 379 - Wiki Wiki Jeanneau SO 379 - Blue velvet Jeanneau SO 40.3 - Passion Jeanneau SO 39i - Magui Jeanneau SO 39i - Irlandes Jeanneau SO 39i - Bula Matari Jeanneau SO 439 - Sota Jeanneau SO 439 - Icarus Jeanneau SO 439 - Mapanu Jeanneau SO 439 - Daddy Cool Jeanneau SO 509 - Trocha Jeanneau SO 509 - Bala Jeanneau SO 509 - Cecilia Jeanneau SO 509 - thekingofcool Laggon 380 S2 - Macano Lagoon 400 S2 - Shark Laggon 410 - Odyssee Laggon 421 - Margalante Laggon 440 - Gran Bahia Lagoon 450 - Challenger
dolcevita@rumbonorte.es mara@rumbonorte.es windy@rumbonorte.es martina@rumbonorte.es roso@rumbonorte.es ursus@rumbonorte.es wikiwiki@rumbonorte.es bluevelvet@rumbonorte.es passion@rumbonorte.es magui@rumbonorte.es irlandes@rumbonorte.es bulamatari@rumbonorte.es sota@rumbonorte.es icarus@rumbonorte.es mapanu@rumbonorte.es daddycool@rumbonorte.es trocha@rumbonorte.es bala@rumbonorte.es cecilia@rumbonorte.es thekingofcool@rumbonorte.es macano@rumbonorte.es shark@rumbonorte.es odyssee@rumbonorte.es margalante@rumbonorte.es granbahia@rumbonorte.es challenger@rumbonorte.es
PASSWORD rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte rumbonorte
3º STEP “Click” in address (our base in Ibiza) 4º STEP, select your products 5º STEP, “Click” in PAYMENT 6º STEP, in payments you must: Select the day (will be only possible on saturday) you can order your selection 8 weeks before check in day Select the delivery time (will be only possible 17:00) Select the payment method, Credit Card Order the payment You will receive your provisioning list directly in your boat the saturday afternoon! 34
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
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35
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
CALAS & BEACHES
36
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
TRANSFER SERVICE IBIZA
We can offer the private transfer service for our clients around Ibiza Island. Tariffs AIRPORT - MARINA 1 - 3 People - 60€ 4 - 7 people - 100€ 8 - 12 people - 160€ 12- 15 people - 190€ 15 - 20 people - 220€ 21% VAT included
O T H E R A LT E R N AT I V E S Also you can take taxi, bus in the same airport or rent a car to Sant Antoni de Portmany TAXI SERVICE The cost of the taxi is +- 30 euros BUS SERVICE From airport to Sant Antoni de Portmany Line Nº 9 RENT A CAR WITH EUROPCAR We can reserve your car at the Airport and leave it in our offices with special prices and discounts, you can also book it from our office and leave the car at the airport
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
IBIZA
LUXURY DESTINATION Rumbo Norte has been included in the Ibiza Luxury Destination a book which has been published by Ibiza´s authorities. We are proud to be a company recognized for our quality and customer services You can find the information of luxury companies of Ibiza http://www.ibiza-luxury-destination.com Rumbo Norte is on page 58/59
38
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RUMBO NORTE IBIZA & LANZAROTE โ ข HANDBOOK FOR AGENCIES
BASE IN
CANARY ISLANDS LANZAROTE MARINA RUBICON
Marina Rubicรณn Leisure Harbour is an integrated port in natural surroundings and with a truly unique beauty. With a climate that means you can enjoy your boat all year round, and in an exclusive location between the paradise beaches of Playa Papagayo and Playa Blanca.
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
INFO
FOR AGENCIES We have prepared a brief guide with info for agencies with this http://rumbonorte.es/agencies
YACHT MAGAZINE ARTICLES, PRESS HANDBOOK FOR AGENCIES PRICE LIST BASE INDICATIONS TRANSFER SERVICE PROVISIONING LIST DEPOSIT INSURANCE MAPS OF IBIZA & FORMENTERA CONTRACT DATA SHEET OF BOATS, BOAT DESCRIPTIONS MANUALS OF BOATS WITH VIDEOS LINK
40
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
ENQUIRIES You can quickly, reliably and comfortably send your enquiries, reservations or questions about the different options we offer by: BOOKING PLAN AVAILABLE IN: BOOKING MANAGER (MMK) - FREEBO - BOAT GRID YACHT BOKER (YACHTSYS) BOAT BOOKER - E-YACHT - GET MY BOAT - ILIXO - SAILOGY ... • PHONE (365 days/year) o Reservations Head Office (24/7) +34 674140352 o Customer Service (24/7) +34 674140352 o Base Manager (24/7) +34 672017394 o Ibiza Office + 34 674140352 • MAIL (Answers on the same day) info@rumbonorte.es • WEB (Immediate availability queries on-line) o http://rumbonorte.es/charter
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
OFFERS & OPTIONS Offers and options will be sent in the requested language individually in the formats specified herebelow. The offers will be valid for 7 days, except the “Last Minute” offers, which will have their own end date.
OPTION
OFFER
Cala de Portinatx Photo: David de Mallorca
42
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
ENQUIRIES will confirm all the reservations in writing with: • Reservation Document, including: o Ship-owner contact information o Agency contact information o Price and discounts o Commission for the agency o Payment terms o Required data and documentation to sign the contract • Technical Sheet of the vessel. Technical Sheet of the vessel.
RESERVATIONS • THE AGENCY will transfer the amounts specified in the Reservation Document to the RUMBO NORTE account within the specified period. will send the documentation requested in the Reservation Document at least 20 days before the boarding day. • • • • • •
Identity card or passport of the contracting party (scanned or by fax) Nautical qualifications (scanned or by fax) Address, cell phone and e-mail Crew Customer arrival details in Ibiza Transfer documentation
In case RUMBO NORTE don’t receive the documentation or the required payments from the agency, we reserve the right to cancel the reservation for failing to comply with the requirements. Will transfer the amounts specified in the Reservation Document to the RUMBO NORTE account within the specified period.
RESERVATIONS • PAYMENT TERMS 50% of the global amount within 5 days after the reservation. 50% remaining, within 30 days before the boarding EXTRAS, PACK CONFORT & PACK CONFORT VIP Cash on boarding
44
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
DEPOSIT The CUSTOMER will pay a deposit in cash or credit card (no AMEX) In case of damages or losses in the vessel or its components RUMBO NORTE will choose between: • Withhold the value of the damages or losses from the deposit on landing. • Withhold the deposit while the damages or losses are assessed. In case of delay in returning the vessel the day of landing, RUMBO NORTE will be entitled to totally or partially withhold the deposit as a compensation. Reduce your deposit to 500€ contracting a deposit insurance paying 10% of deposit, minimum 150 euros, SEE NEXT PAGE
COMMISSION FOR AGENCY The agency will receive 20% of the charter amount as a commission. Extra services are not subject to commissions. The agency is not entitled to increase the price of the charter to the customer. will transfer the amounts specified in the Reservation Document to the RUMBO NORTE account within the specified period. Will send the documentation requested in the Reservation Document at least 20 days before the boarding day: • • • • • •
Identity card or passport of the contracting party (scanned or by fax) Nautical qualifications (scanned or by fax) Address, cell phone and e-mail Crew Customer arrival details in Ibiza Transfer documentation
In case RUMBO NORTE don’t receive the documentation or the required payments from the agency, they reserve the right to cancel the reservation for failing to comply with the requirements. will transfer the amounts specified in the Reservation Document to the RUMBO NORTE account within the specified period.
CHECK IN TIME - CHECK OUT TIME Boarding: Saturday at 18.00h Landing: Friday at 18.00h + Saturday at 8.30h (in case of overnight) Be so kind as to inform your customers about the boarding times. To avoid waiting times, we suggest the customers plan their arrival in Ibiza. RUMBO NORTE will contact their customers in case the boats are available before the programmed time, in which case the delivery could be advanced. Pack Comfort VIP: Timetables for boarding and landing (check-in / check-out): Boarding: Saturday at 14.00h Landing: Friday at 18.00h + Saturday at 10.30h (in case of overnight)
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
BOAT ACCEPTANCE During the boarding process, the customer will be able to ask for information about the boat and its operation, the client will have one program with all informations with videos, instructions, etc. The client will check and sing the inventory list, the boat conditions, components, equipments, gear, etc with the contract with our new TABLET CHECK IN & FORMATION SYSTEM. He will report all the questions or eventual failures of the boat or its components the same day, so that RUMBO NORTE is able to repair them or to explain its operation. Once the customer leaves the harbour on Sunday, it is understood that all the boat equipment is in perfect condition and the customer accepts it as being in perfect condition without any complaints possible from that moment on.
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www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
COMFORT PACK + COMFORT PACK VIP As a result of long experience, we have developed two special packs for our customers: COMFORT PACK, 250€-300€ (Mandatory, to be paid on boarding –cash) • 250€ 2-3 cabins 300€ 4 cabins 350€ 5 cabins • Inicial and final cleaning service. • Big size towels (1 X crew member). • Pillows and pillow-cases (2 X cabin). • Sheets (2 X cabin). • Spare Motorboat (4 stroke engine or electric engine Torqeedo). • WI-FI Internet connection on board * Hi speed connection not guaranteed • Pilot book with pictures in English, German or Spanish COMFORT PACK VIP, 100€ (Optional, to be paid on boarding –cash or credit card): • Priority on boarding time: Saturday before 14.00h.
CANCELLATIONS Once the reservation is closed with the customer, it will be considered firm and should the customer become unable to perform the charter, he will lose all the payments already settled to date. In case the agency propose an alternative customer, we will charge 5% as cancellation and change of customer fee.
CLAIMS All eventual complaints made by customers will be informed to Rumbo Norte at the moment or at the check-out day, and will be recorded at RUMBO NORTE local site. Upon submission to the local site, Management will decide and send a written response within 7 days.
MOORINGS The charter price includes the mooring in the base harbour. Nautic Club of Sant Antoni.
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
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www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
CONTRACT - PARTICULAR TERMS All the contracts will be signed before boarding. We enclose hereby the general conditions for information.
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
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www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
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www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
FOLLOW US We have a Youtube Chanel with videos of our boats showing how to use the boats with different areas, interior, exterior, engine, sails, electronic systems, pumps, windlass, lights, outboard engine, electricity,
You can find us in Facebook for news and special offers http://www.facebook.com/ RUMBONORTEIBIZA
We have the Google + page with news, pictures, offer, etc You can Add our profile and share your news, pictures, offers etc in our page
http://www.youtube.com/ user/RUMBONORTECHANEL
INVENTORY & CHECK IN Our inventory check control is very easy to use for your clients: We will provide them one IPAD with our automatic control system. Out IPAD system will show the client how to use the boat and check the inventory list also can be assisted for our staff • Videos with demonstrations of the use of all equipments • Check list of inventory equipments • Signature by the client on line of the inventory list • Our staff will assist the client at all times • Guidelines for use of equipments • At the end of the charter period, our staff may check in the same system the boat (in presence of the client) and they will assess directly the damage (if there is any)
THE SATISFACTION SURVEY In the same system, the satisfaction survey will be fulfilled at check-out day If there is any comment or claim, they must remark it(compulsory) in the survey system If the client doesn´t report any problem during the period of charter or in the satisfaction survey, the customer is not entitled to any further compensation The client will be informed of this commercial agreement at the check-in time
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www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
RUMBO NORTE IBIZA & LANZAROTE • HANDBOOK FOR AGENCIES
SAILING ITINERARIES IN IBIZA As all the customers wish to enjoy their holidays as much as possible. RUMBO NORTE have prepared some sailing routes. Enjoy Ibiza and Formentera islands as if you had a local guide. To know all the routes we have elaborated in depth, we encourage you to visit:
http://rumbonorte.es/rutas-para-navegar-por-ibiza
DESTINATIONS IBIZA You will also need some help to plan your holidays. A complete guide of Ibiza is at your disposal. • LOCATION • HOW TO ARRIVE IN IBIZA • FLIGHTS TO TO IBIZA • USEFUL TELEPHONES IN IBIZA • TOWN COUNCILS AND OFFICIAL AUTHORITIES IN IBIZA • MAPS OF IBIZA For a deeper knowledge of Ibiza visit: http://rumbonorte.es/destinos-ibiza
www.rumbonorte.es - info@rumbonorte.es - 0034 918272040 - 0034 607388883
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WWW.RUMBONORTE.ES INFO@RUMBONORTE.ES COMMERCIAL MANAGER +34 674140352 Manager Phone +34 918272040 Manager Mobile +34 607388883 Logistic department +34 672017394 Ibiza office +34 674140352 Fax +34 901706908