Company
Committed Partnership
Completely integrated software solution
Point of contact for all your questions
Consistent interface for all your business tools
Supplier of consistently excellent software & services
Corporate Proile THE POWER OF
A COMPANY YOU CAN TRUST: About TechnologyOne TechnologyOne is one of Australia’s most successful, publicly listed software companies with annual revenues in excess of $120 million and offices throughout Australia, New Zealand, Malaysia and the UK.
Growing and consistently profitable We employ around 800 staff and export Australian-made software to New Zealand, Malaysia, the United Kingdom, Samoa, Barbados and Papua New Guinea. We’re passionate about the ability of Australian developers to create the best software in the world, in Australia, and without having to move to Silicon Valley or Europe. Our company is increasingly winning customers from international giants such as Oracle and SAP. For example, City of Melbourne, University of Melbourne, University of the Sunshine Coast, and the Department of Climate Change are amongst a few recent customers who have moved away from these multinationals to adopt our Australian-made software.
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Every year, TechnologyOne invests more than 20% of revenue (more than $20 million in 2009) in Research & Development to ensure that the company’s software maintains pace with changing regulatory, legislative and customer requirements. We provide free upgrades every six months to our customers so that they always have the most up to date and advanced software to meet their changing business needs. For example, the latest generation of enterprise products, ‘Connected Intelligence’ is based on Microsoft’s .Net technology and the concept of the smart internet client. TechnologyOne’s integrated suite includes: n
Financials
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Intelligence
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& Rating
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& Payroll Chain
Management
& Assets Content Management.
One THE POWER OF
A PHILOSOPHY THAT BENEFITS CUSTOMERS Our Customers TechnologyOne does not sell its products through resellers, nor do we use third-party organisations to implement our solutions. We develop, implement and support our own fully integrated enterprise solutions and are therefore always accountable. When you invest in a TechnologyOne solution, you benefit from a direct relationship with us every step of the way.
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Department of Prime Minister & Cabinet
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New Zealand Stock Exchange
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Q ueensland
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U niting
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R oyal
We call this The Power of One.
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Wotif.com
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H ealthscope
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Frank
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Health Funds
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FKP
Property Group
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A delaide
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C ity
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C hannel
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Port
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B risbane
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M inistry
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D epartment
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G olden
Casket
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S ydney
Water
a nd
Treasury Corporation
Care
Australian Flying Doctor Service
Whiddon Aged Care
Bank
of Sydney Seven
of Brisbane Airport Corporation
of Justice New Zealand of Police & Emergency Management
many more. 3
KEY FACTS Key Facts about TechnologyOne
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TechnologyOne
has been profitable since 1992, returning compound annual growth of 30% Net Profit After Tax, and 27% revenue.
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is a major Australian Publicly Listed Company.
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company has 12 offices and a major presence in 7 countries. than 15,000 people use TechnologyOne Financials every day. of universities in Australia are TechnologyOne customers.
THE POWER OF
than 30% of Australasian rates notices are produced using TechnologyOne software. have one of the largest installed software bases into Australia’s Federal Government. are fast emerging as a major provider to the community services, asset intensive industries and the health care sectors. new generation Business Intelligence, Human Resource & Payroll and Performance Planning solutions are gaining significant market penetration
YOUR UNIQUE INDUSTRY REQUIREMENTS TechnologyOne speaks your language
TechnologyOne’s is one of few vendors to own the intellectual property of a fully integrated Enterprise Resource Planning (ERP) solution. This allows us to develop vertical market solutions with deep integration across our core products. We believe this vertical focus gives us a competitive edge and provides you with superior software solutions. Industries we focus on include: Government Government services are diverse and far reaching and constituents demand accountability, responsiveness and transparency. Responsible decision-making is vital across all functions whether political, social, economic or environmental. More than 130 Government organisations across Asia-Pacific derive significant value from our solutions.
TechnologyOne Government solutions assist to achieve the following: n
A utomate
central agency reporting
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end-to-end Grants Management lifecycle
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community interaction and service
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manage ministerial correspondence
resources, projects and services with strategic outcomes flexibility to adapt to reform and legislative changes delivery of better services to the public
Customers include: Department of Prime Minister & Cabinet, The Australian Communications and Media Authority, The Australian Sports Commission.
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Local Government The role of government is changing. This is because the public is expecting more accountability, more efficiencies, more services and more sustainability. With more than 250 local government customers across Australia, New Zealand and the United Kingdom our solutions empower in the following ways: n
I mprove
community engagement
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I mprove
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I ntegrate
departments and ideas
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E nhance
business processes and save money
people connect in real time community services
Customers include: City of Sydney, City of Melbourne, Scarborough Borough Council (UK) and Far North District Council (NZ).
Health & Community Services Healthcare is a priority with demands on community services greater than ever. Stakeholders expect the highest standards and the most efficient, most up-to-date, most trusted performance. More than 70 health and community services organisations across Australia and NZ utilise our software to: n
H elp
streamline facility and asset management
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E nable
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I mprove
supply chain management
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M anage
and track grant and fund requests
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M anage
fundraising, stakeholder and supporter activity
strategic planning
Customers include: Healthscope, Hawkes Bay District Health Board (NZ) and the Royal Flying Doctor Service.
Education Students demand a first class education and first class facilities. TechnologyOne solutions assist with educational leadership and a superior student experience. Throughout universities and training colleges in Australia New Zealand and the United Kingdom, our software solutions:
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a flexible learning environment
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G uarantee
online student self-service
academic staff to check workflow facilities stakeholder and donor management competitiveness
business critical information course data and attendance
resources and funds are effectively allocated student expectations are met
OUR VERTICAL
Managed Services The managed services sector is diverse and includes entertainment, media, mining, property, and construction organisations. Today more than 110 high profile managed services customers across Australia, Malaysia, New Zealand and the United Kingdom utilise our solutions to deliver on business performance measures. In addition, TechnologyOne software:
Utilities The utilities sector is facing many challenges such as climate change, deregulation and privatisation. Overcoming these requires flexibility and ability to adapt rapidly. With long-term partnerships across New Zealand and Australia our software assists ports, airports and water and energy utilities to:
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monitor key service area revenue and profitability
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A ssists
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M anages
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M anages
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M anages
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Facilitates
community engagement practices
E nhances
people management and staff development
to boost performance and profits and optimises resource utilisation
projects and contracts for profitable and timely outcomes customers, stakeholders, investors and suppliers
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M anage
mission-critical information
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Provide
real time reporting
Customers include: Wesfarmers, Goodman Fielder NZ, Fairfax,
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I mprove
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E nhance
manage customers, suppliers and revenue billing services revenue potential
communication and transparency
Customers include: Brisbane Airport Corporation, Sydney Water and Mainpower (NZ)
Financial Services
Sky News, Reed Property Group and Felix Resources.
Your industry is complex and competitive. Whether banking, insurance, fund management, brokers and building societies – integrity, accountability and transparency are key. You also need to achieve business objectives and meet customer demands. TechnologyOne makes this possible with more than 20 years experience and partnership with 60 Financial Services customers to: n
I dentify,
measure and manage key performance information
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A nalyse
real time information and act on risk alerts
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reporting and legal requirements
deliver strategic objectives
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revenue and profitability forecasting
a whole-of-business view
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PASSIONATE ABOUT INNOVATION TechnologyOne proves its commitment to research & development We’re passionate about having our R&D centre based in Brisbane, Australia, and not somewhere else, like India. Our 350+ Australian-based developers like that too. So do our customers, who can rely on having advanced software which remains relevant and up-to-date with changing legislative and business requirements by taking advantage of our ongoing upgrades. We also build best practice into the development of our solutions through a very tight loop of feedback from listening to customers and learning from their experience. Our latest technology release, the Ci series, an exciting, new generation platform that combines the best of client server and internet technology. It is based on internet architecture that allows customers to swiftly and automatically deploy any TechnologyOne solution across their organisation.
Sophisticated, yet simple and easy to use This means that not only is the Ci series easy to deploy but it also empowers users with a rich user interface, unlike traditional web applications which limit the user experience. Our solutions are sophisticated in their functionality, with genuine integration with other desktop applications such as spreadsheets and email. Our technology also provides an instant response and validation of information, and rich tools such as graphing and grid manipulation. This leap in the user experience results in an increased use of the system throughout an organisation and in turn customers maximise their return on investment.
Software reflects ‘users’ role within an organisation The Ci series is a people-centric application, a generation ahead of the current functionality-centric ERP applications with system and module boundaries. The Ci series presents users with a workplace that reflects their “role” in an organisation, rather than the software application’s view of the world. This active, role-specific workplace is unique to the work they do, out of the box, and can be tailored for each team member whether a middle manager or an accounts payable clerk. Our Ci series is based on an advanced service oriented architecture built on the Microsoft.NET platform, and supports the latest in web services technology to connect disparate systems.
Australia’s largest software research centre TechnologyOne’s recent move to new headquarters located in Fortitude Valley, Queensland represents Australia’s largest commercial software research and development facility. The company recently consolidated its three Brisbane offices into its new six star, green star corporate and R&D international headquarters. The fit out has been designed to enhance collaboration; stimulate innovation and facilitate continuing leadership in the development of advanced business software solutions. 8
SUPPORT SERVICES
FROM SOMEONE YOU KNOW Fast and efficient turnaround for all your support requirements
Assurance you’re supported by an experienced team
While many companies say they provide quality support services, TechnologyOne can prove it. Firstly, unlike many vendors, we develop, market, implement and support our own world-class enterprise solutions. This means our personnel have a sophisticated understanding of the software which allows them to confidently support your organisation. Secondly, the full scope of TechnologyOne’s service commitment encompasses Help Desk, easy access to new functionality
TechnologyOne’s employee retention rate is very high and many support team members have more than 4 years in-house TechnologyOne experience. In addition, support personnel have an average of 9 year’s ERP experience. Customers can also tap into the experience of support staff and consultants that come from diverse backgrounds from software developers, analysts, product specialists to application and business consultants and vertical industry experts.
and modules and access to flexible consulting services. In addition with technology changes occurring every seven to 10 years, TechnologyOne migrates its solutions to new technology frameworks at no additional cost to our customers.
THE POWER OF
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WORLD CLASS SOFTW FOR LEADING ORGAN Organisation wide integration
TechnologyOne Business Intelligence
TechnologyOne provides totally integrated enterprise software solutions. Each product in our solution suite stands alone as best in class, or can seamlessly join together to create one total enterprise solution.
TechnologyOne Business Intelligence is delivered data aware for TechnologyOne products ‘out of the box’ and delivers immediate business benefits. From a user friendly dashboard it fulfils our promise of business intelligence with action, by enabling users to immediately action or drill directly into an area within the system. Business Intelligence integrates across software system boundaries offering a real-time, organisation wide view.
TechnologyOne Financials TechnologyOne Financials delivers organisation wide control and integration of information essential to improving the bottom line whilst meeting statutory financial reporting requirements. With rich functionality, powerful online enquiries, and versatile reporting ability, its unique architecture enables creation of an unlimited number of ledgers delivering the ability to manage any range of items such as mobile phones, motor vehicles, provisions, capital works and travel.
TechnologyOne Human Resource and Payroll TechnologyOne Human Resource & Payroll delivers a complete human resource management system which empowers organisations to make better people related decisions. It delivers true integration with other organisational systems, business process automation and career planning and self service capabilities.
TechnologyOne Supply Chain TechnologyOne Supply Chain automates and optimises each stage or ‘cost pocket’ of the purchasing process to deliver significant cost savings. Simple to use for even the most distributed organisation it delivers advanced ‘out of the box’ workflow to requisition, order, receive, distribute and pay for organisational resources more efficiently and effectively.
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TechnologyOne Enterprise Budgeting TechnologyOne Enterprise Budgeting has been designed from the ground up to meaningfully connect both business and financial people within the organisation. An intuitive to use solution, Enterprise Budgeting is all about the business drivers. It helps drive an organisation through regular reviews and analysis, providing the link between operations, budgeting and forecasting functions.
WARE NISATIONS TechnologyOne Property and Rating
TechnologyOne Works and Assets
TechnologyOne Property & Rating is a best in class solution that delivers integrated management of property, land, people and address information via a technologically advanced role based interface. The solution promotes customer self-service, and combines the regulatory framework with revenue and billing capabilities to promote administrative efficiencies and greater control.
TechnologyOne Works & Assets delivers unprecedented integration between human, physical and financial resources from a single flexible project and asset management solution. It delivers a complete 360 degree view of the asset or project lifecycle through a totally integrated project management, work order, asset maintenance, asset capitalisation, billing, timesheet and reporting solution.
TechnologyOne Performance Planning
TechnologyOne Enterprise Content Management, DataWorks
TechnologyOne Performance Planning is a best in class strategic planning and corporate performance management solution which delivers a set of integrated, iterative management and analytical processes that address financial and operational goals and outcomes. It aligns the philosophies of quadruple bottom line reporting of environmental, social, economic and governance performance to promote improved planning and reporting.
DataWorks delivers integrated business process and lifecycle management for corporate records. Electronic and hard copy communication is intelligently tracked and linked to business entities such as; customers, projects, properties and assets. Features include document version and revision control, predefined access rights and the ability to publish to the web and intranet.
TechnologyOne Student Management
TechnologyOne Adapt
TechnologyOne Student Management empowers all stakeholders in an education institution by providing online, real time access to their information in order to self-serve or make effective business decisions. TechnologyOne provides a total educational solution that allows students, academics, administrators and partners to connect through one application.
TechnologyOne Adapt develops industry specific software extensions to TechnologyOne’s solution suite. Based on the team’s innovative and creative efforts to date, Adapt can also supply a number of modules that can be customised to meet specific requirements, delivering a balance between the cost efficiencies of an ‘out of the box’ solution with the configurability of a custom built solution.
TechnologyOne Plus
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The TechnologyOne Plus group produces custom developed software solutions. The group provides a broad range of consulting and project based services spanning the system lifecycle: from initial concept and planning through to implementation, analysis and beyond. And Plus’ managed application service will deliver the appropriate resources and methodologies to ensure successful ongoing management of new and legacy applications. 11
Industry specific solutions
Proven, value-add software
Flexible solutions to suit your unique requirements
Fast implementation & software uptake
Solutions for non-technical users
Support from industry & technical experts
Premier ANZ business applicator developer & vendor
One THE POWER OF
For additional information, visit www.TechnologyOneCorp.com or phone 1800 671 978