Internet & Emailing

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Internet & Emailing

Internet & Emailing Using MicrosoftÂŽ Office Note: Microsoft is a registered trademark and Windows is a trademark of the Microsoft Corporation

~ Presented by Sarah Mason ~

Š Sarah Mason

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Internet & Emailing TABLE OF CONTENTS Introduction .................................................................................................................... 3 Objectives ....................................................................................................................... 3 1.1 ~ Why use the Internet? ..................................................................................... 4 1.2 ~ What can you do? ............................................................................................. 4 1.3 ~ How did the Internet evolve? ......................................................................... 4 1.4 ~ What are the benefits of the Internet? ........................................................ 4 1.5 ~ What are the drawbacks of the Internet? ................................................... 5 2.1 ~ Choosing a provider .......................................................................................... 6 2.2 ~ Types of Connection, Dial-up ......................................................................... 6 2.3 ~ Broadband ........................................................................................................... 7 3.1 ~ Browser ................................................................................................................ 9 3.2 ~ Anti-virus Software ........................................................................................... 9 3.3 ~ Emails ................................................................................................................. 10 3.4 ~ Typing in a web address ................................................................................ 10 3.5 ~ Navigating the Web ........................................................................................ 11 3.6 ~ Using Hyperlinks .............................................................................................. 12 3.7 ~ Searching for information ............................................................................. 12 3.8 ~ Advanced Search Methods ............................................................................ 13 3.9 ~ What is a Boolean search? ............................................................................ 14 4.1 ~ To change your HOME PAGE ........................................................................ 15 4.2 ~ Add to FAVOURITES ....................................................................................... 15 4.3 ~ Using the HISTORY facility ............................................................................ 17 4.4 ~ Saving and Printing......................................................................................... 18 5.1 ~ Copying Text .................................................................................................... 19 5.2 ~ Copying Images ............................................................................................... 19 5.3 ~ Saving Images ................................................................................................. 19 6.1 ~ ADVANTAGES: ................................................................................................. 20 6.2 ~ DISADVANTAGES ............................................................................................ 20 6.3 ~ GOOD E-MAIL ETIQUETTE ............................................................................ 21 6.4 ~ E-MAIL ADDRESSES ....................................................................................... 21 6.5 ~ RECEIVING AN E-MAIL ................................................................................... 22 6.8 ~ USING THE ADDRESS BOOK ........................................................................ 23 6.9 ~ IMPORTANT MESSAGES................................................................................. 24 6.10 ~ SENDING ATTACHMENTS............................................................................ 24 6.11 ~ TO PRINT THE ATTACHMENT ..................................................................... 24 6.12 ~ TO SAVE THE ATTACHMENT ....................................................................... 24 6.12 ~ ADD AN AUTO SIGNATURE TO E-MAIL ................................................... 25 6.13 ~ TO FORWARD A MESSAGE ......................................................................... 25 6.14 ~ TO REPLY TO A MESSAGE ........................................................................... 25 6.15 ~ TO DELETE THE ORIGINAL MESSAGE ..................................................... 26 7.1 ~ Software ............................................................................................................ 27 7.2 ~ Mapping ............................................................................................................. 27 © Sarah Mason

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Internet & Emailing Introduction These notes are designed to provide reinforcement material for tutor led training sessions. These exercises are based on using Internet Explorer version 7 and Microsoft Outlook 2003 using the Vista operating system.

Aim

For students to gain confidence in becoming confident using the Internet and Email.

Objectives After completing the course the user will have experience in the following areas: Exploring the Internet Searching effectively using quotes, Boolean operators Using Explorer effectively for storing favourites, using the link bar, using history Printing web pages using header and footers, print selection Copying copyright-free images and text from the Web to Word Using Outlook to send and receive emails including formatting and stationery Receiving and sending attachments including compressing images and zipping up multiple files Storing and organising emails

Š Sarah Mason

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Internet & Emailing Chapter 1 ~ What is the Internet The Internet is the global computer network that communicates using the telephone system. No one owns or controls the whole Internet.

1.1 ~ Why use the Internet? Home Work Learning Community

to book holidays, banking, food shopping, finding a job marketing, advertising, researching, e-commerce schoolwork, learn on-line find local information, events, charity work

1.2 ~ What can you do? E-mail Discussion groups – chat rooms, mailing lists, newsgroups Look at web pages

1.3 ~ How did the Internet evolve? In the 1970’s, the US Government wanted important information to be kept secure in the event of a nuclear bomb. The best way was to split up the information and disperse it on computers throughout America. Everyone needed access to all the computers and so networking began. In 1990 Tim Berners-Lee and the CERN company in Geneva implemented a hypertext system and so it began…

1.4 ~ What are the benefits of the Internet? It is a fast cheap method of communication. There is access to an enormous amount of information on every topic imaginable. People can publish their work at very little cost to a huge audience. Isolated areas of the community are no longer so far from the action. The Internet is open 24/7 and can be accessed at any time.

© Sarah Mason

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Internet & Emailing 1.5 ~ What are the drawbacks of the Internet? Someone once described the Internet as a “second hand book shop after an earthquake”! It is very easy to get lost and sometimes hard to get the exact information you want. Therefore: Question what you find – there are no restrictions on the information that is posted and some of it may be exaggerated. Search effectively, limit information so that it is targeted and manageable Be clear why you’re using it and what you are looking for.

© Sarah Mason

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Internet & Emailing Chapter 2 ~ Internet Service Providers 2.1 ~ Choosing a provider Before you can hook up to the net, you will need to subscribe to an Internet Service Provider. Examples of ISP’s are Tesco, Global, Freeserve, BT. Some you pay for and some are free. Before you choose your ISP ask: What is the monthly subscription? What does it cost for the time spent online or is it free? What is the start up cost? Do you get some free web space to post your own web page? Is there a helpline available, when is it open and how much does it cost? Do they offer cheap/free phone calls?

2.2 ~ Types of Connection, Dial-up This is an internet connection using a phone line. You have to dial a number (using your computer) and usually give a password before you can gain access to the internet, e-mail, etc. Before you get online, you need to make sure that your computer contains a modem. This is the device that converts the digital signals created by the computer into signals suitable for the telephone line. The faster the modem, the less time you will spend on the phone. Modem speeds are measured in BPS (bits per second) and can vary from 14,000 bps to 56,000 bps. The faster the modem the more expensive. Also if you wish to speed up the time taken for information to transfer across the telephone line, you will need to install an ISDN line (Integrated Services Digital Network) instead of your normal telephone line. It would take 4 seconds to transmit one megabyte of information using a modem of capacity 56,000 bps over a standard telephone line.

Š Sarah Mason

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Internet & Emailing 2.3 ~ Broadband ADSL The usual way to get broadband is via an ADSL service. This uses your phone line to give broadband access, but does not stop you using the phone normally. To get ADSL you will need to have your phone line upgraded (called 'line activation') and to have opened a broadband account. You will also need a new high speed modem. Either your ISP will provide this for you, or you can buy one. There are basically three types of ADSL modem Simple ADSL USB modems ADSL routers ADSL Wi-Fi routers.

USB ADSL Modem An ADSL modem is just a faster version of an ordinary modem. Some broadband ISPs will give you one of these when you start a subscription. It's worth checking on their website or in their literature as this can be cheaper than buying one.

ADSL Router An ADSL router is a glorified version of a normal USB modem. The difference is that you can connect several computers to the same broadband account. If you intend to connect different computers in your home, a Wi-Fi router (see below) might be a better option as all the computers can have broadband access without any cables or new phone sockets.

ADSL Wi-Fi Router Wi-Fi routers are a bit more expensive than other types of modem but they have some important advantages. If you have more than one computer in your house, especially a laptop, Wi-Fi routers are almost essential these days. Once installed, the Wi-Fi router stays next to your phone socket and then any computer in the house will have broadband access automatically. This is great because portable devices like laptops, PDAs or handheld games consoles will be connected to the internet wherever they are. Any new computer you buy will also have broadband available. Each computer will need a Wi-Fi adaptor to receive the Wi-Fi signal. These are quite cheap (about 25 pounds) and just plug into a spare USB port. Most modern laptops will already have Wi-Fi built in (check before you buy). This means they won't need a Wi-Fi adaptor. Š Sarah Mason

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Internet & Emailing Cable equipment If you get broadband via a cable service, you will either be given a 'cable modem' by your provider or the set-top-box which provides you with cable TV will also connect to your PC. Some companies also offer a Wi-Fi version. Increasingly companies like Home Choice provide you with a single box which provides cable TV, movies on demand, a phone service and fast broadband all for one fixed monthly cost. If you are interested in getting a cable TV or phone service, find out if broadband is an option too. Your provider will then tell you what equipment will be installed by the engineer.

Satellite Although satellite broadband services are not well known, they are cost effective and great for remote areas. A company like Micronet supplies all the equipment you need and installs it for you. This costs about 200 pounds. You then pay the same as ADSL (about 20 pounds a month for a 2Mb connection).

3G Mobile phone operators are also rolling out broadband services via their digital networks. Speeds are good, generally about 300 Kbps, but 3G coverage, although improving all the time, can be variable. You buy a PCMCIA card (which fits into any laptop) which costs around £90 and then pay about £50-£90 a month for unlimited access. If you live in a town or city reception is usually good, but with more and more WiFi hotspots opening up in urban areas (places like cafes where Wi-Fi is free or bought by the hour) then you have to use the 3G a lot to make it cost effective. Even if the speed drops, however, it's still useful to be able to pick up your emails. Although this is fairly new technology, things are rapidly improving.

© Sarah Mason

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Internet & Emailing Chapter 3 ~ Accessing the Internet 3.1 ~ Browser The World Wide Web is a term used to describe all of the information and multimedia content available on the Internet. To access the information, you need to buy a Web Browser. Microsoft Internet Explorer and Netscape Navigator are two popular web browser applications. Using your browser, you can view Web Pages on just about any subject imaginable. Web pages contain text, graphics, video clips, sound, 3D worlds. They can be interactive ie you could take a virtual tour of the Houses of Parliament or you could talk to others on a common subject in a chat room. Web pages are put together using a file format HTML (hypertext mark-up language). You can jump from one web page to another using hyperlinks. When your cursor moves over a hyperlink it will change shape from a pointer to a pointed finger. A hyperlink could be text or graphics or it could be there are many links within one image eg a map. Many web pages make up a web site and each web site has its own unique address or URL (Uniform Resource Locator). Each web site has a home page which is like a table of contents of the site.

http://www.bbc.co.uk/weather tells the web browser that it is making a web connection

look on the world wide web

the domain name registered with the Internet Society

this site belongs to a profit making company

the site is on a computer in Great Britain

this is the name of a page within this site

Ensure that when you type in the address of a web site: no spaces – if there is a space you type _ no capital letters – although some sites will accept a Capital if typed.

3.2 ~ Anti-virus Software Before you start ‘surfing’, do invest in some good anti-virus software that you can update. It will cost you about £50 but is money well spent. Norton Anti Virus, Dr Solomon, Sophos are all good makes. Viruses are nasty little programs that can sneak onto your computer without you noticing while you are surfing and then can cause all sorts of damage to your machine. AVG is a highly recommended antivirus package that is available as a free download.

© Sarah Mason

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Internet & Emailing 3.3 ~ Emails When you open an account with an Internet Service Provider, you will be asked to give an e-mail address. E-mail is short for electronic mail and is used to send messages on the Internet. It is quicker and cheaper to use e-mail rather than ‘snail mail’ and is less disruptive for the recipient than a telephone call would be as they will open their e-mails at their leisure. The e-mail address is made up as follows:

eg

username@domain.code.country sezmas@globalnet.co.uk

When you start using the Internet, the first page that appears on your screen is the Home Page. This is the page that you have set up to appear every time. Often people use a ‘search engine’ as their home page and then they can immediately type in their query and the search engine can go and find the answer.

3.4 ~ Typing in a web address

In the address line type in the address given – leave no spaces and use no capitals

eg. www.bbc.co.uk

Notice in the status bar, the blue bar increasing as the page is gradually downloaded Notice also in the status bar where is says Opening page http.... this becomes ‘Done’ when the download is complete

© Sarah Mason

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Internet & Emailing 3.5 ~ Navigating the Web There are several buttons on the toolbar to help you navigate around the web, Back, Forward, Stop, Refresh and Home. These will, as the names suggest: Back send you back to the previous page you were looking at Forward send you forward again to the page you were on before you went back Stop stop the action the browser was doing Refresh download a new copy of the page you were looking at Home go back to the page that appears when you first open your browser.

Š Sarah Mason

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Internet & Emailing 3.6 ~ Using Hyperlinks Move the mouse pointer over the page and the pointer will change to a pointed finger when it reaches a hyperlink. This is a jump to another page. Sometimes the hyperlinks are obvious and are shown underlined in a different colour, however sometimes they are pictures and sometimes hotspots on a map.

3.7 ~ Searching for information A Search Engine is a finding facility designed by a company. The user opens a search engine and types in a keyword on the subject of his choice and the search engine looks at all the web sites in its records and returns a list of sites where that word was found. Quite quickly you will get to know the different styles of search engines and will prefer the layout of one or two. However it is a good idea to know the names of other search facilities and then if one does not return the correct results, by using a different search facility will give you different results. Search Engine Web site designers submit their site to this search facility and it is automatically included in its database. Therefore you may get many silly sites showing in your search. Search Directory Designers submit their site to this search facility and the site is reviewed by people. If it does not meet set standards for good layout, interest, readability etc the site is not included in its database. Super Search Engine/Meta Search This search facility browses other search facilities and so produces results from many sources.

Using the Search Engine Type the address of a search engine into the Address Bar at the top of the page. Type in the keywords to find and click GO or Search. The search engine will return to you the results usually the most relevant of which is at the top of the list.

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Internet & Emailing 3.8 ~ Advanced Search Methods

Using + and Imagine you want to search for a cocktail that includes Rum, Vodka and Grenadine. The best way to do this is to type: cocktail +rum +vodka +grenadine

Now let's say that you don't want your search result to include the word Gin because you don't like it. The best way to do this is to type: cocktail +rum +vodka +grenadine -gin

Basically using the plus sign before a word means that it must be included in the results and using the minus sign before a word means it must be excluded from the results.

What about quotation marks Let's say you want to search for a phrase that is a couple of words together, you can use quotation marks to stick the words together. So, let's say you want to add orange juice to your cocktail the best way to do this is to type: cocktail +rum +vodka +grenadine -gin +"orange juice"

The reason it is important to stick them together is so that the search engine doesn't look for orange and juice separately. If it did that it might bring up lots of results about other sorts of juice.

Big or small letters Often on the internet it's not that important if you forget to use capital letters. When you are searching it's best to always use the correct big or small letter. That's because some names , like 'Bill' are actually also words like in 'newspaper bill'. The general rule is to use capital letters for names of people, places and also books, or magazines or programme names.

Spell it right It may sound silly but a lot of the time we don't find what we want because we have spelt it incorrectly. Don't worry, you are not the only one. Type 'goverment' into Google. It should be typed like this: 'government' but Google finds almost 300,000 pages with the wrong spelling! Š Sarah Mason

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Internet & Emailing Luckily Google has a spelling checker and asks you, 'Did you mean Government?'. It's a good idea to use an engine with a spell checker if your spelling isn't too hot. You can refine your search so that you don’t get thousands of results. The following codes help narrow down the search but different search engines work in slightly different ways:

3.9 ~ What is a Boolean search? Boolean searching allows you to narrow down your search by using special terms before your keywords. It's useful because it can help you make sure you don't get thousands of results when you search.

So, the next time you search you'll find what you want quicker and easier.

History This type of searching is named after George Boole who was alive in the 1700s - quite a little time before the internet! Before computers, librarians in the UK used this system to search for books using their card system. As there are simpler ways to narrow your search we don't really recommend it.

Using Boolean logic With Boolean searching you use the following: Boolean term Why? AND To make sure a keyword is included AND NOT (ANDNOT, NOT) To make sure a keyword is not included OR To give alternative keywords

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Internet & Emailing Chapter 4 ~ Using the Browser Tools 4.1 ~ To change your HOME PAGE The Home Page is the screen that shows to you when you start up your browser (Internet Explorer or Netscape Navigator). It is probably more useful to you to have a good search engine loaded as your opening page and then you can immediately start ‘surfing’. Type in the address of the search engine in the address line. Click the TOOLS menu and then INTERNET OPTIONS Ensure the GENERAL tab is to the front and then the top line says HOME PAGE. Click on the USE CURRENT option.

4.2 ~ Add to FAVOURITES Once you have found a good site that you may like to return to, you can add the address to your favourite section. Click on the FAVOURITES menu Select ADD TO FAVOURITES. This will just tack the address onto a long list of favourites that you may have previously made. You can file these into a FOLDER if you would like to tidy them away into their different subject areas. Netscape Navigator BOOKMARK facility.

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users

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There is also a shortcut icon on the toolbar called FAVOURITES which you can use. By clicking on it will split the screen to show the favourites on the left and the page on the right. Click a second time to turn off.

© Sarah Mason

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Internet & Emailing The link bar is a useful section where “favourite favourites” can be stored. It can moved to display along the top of your browser as a quick access toolbar to those sites. To set up a links bar: Type in your web address and navigate to the favourite page Click on the favourites icon and choose ADD to favourites

From the drop down list choose LINKS Click ADD

If it doesn’t appear at the top of the page, right click on the top and ensure the tick appears next to the word LINKS

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Internet & Emailing 4.3 ~ Using the HISTORY facility This will keep track of all sites visited over a specified number of days/weeks. You can also check up on your children to see what they have been looking at…! Click on the HISTORY icon and a list will open on the left hand side of the page.

Click on TOOLS, INTERNET OPTIONS, GENERAL tab. In the middle of this dialogue box is a section titled BROWSING HISTORY. Choose SETTINGS. Set the number of days to keep in the history section. A certain number of these recently viewed sites will be stored on your computer’s memory so you can view these again OFFLINE. To empty this storage area – click on TOOLS INTERNET OPTIONS, GENERAL, DELETE FILES. The amount of memory put aside for TEMPORARY INTERNET storage can be set. Click on VIEW, INTERNET OPTIONS, SETTINGS.

© Sarah Mason

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Internet & Emailing 4.4 ~ Saving and Printing Before you print, add your name to the Browser Select the FILE menu and then PAGE SETUP. In the FOOTER type in your name. To print the document from the Web, click FILE PRINT. Check to see how long the document is by scrolling down the page first. You may only wish to print the first page. Therefore, PRINT 1 OF 1.

Š Sarah Mason

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Internet & Emailing Chapter 5 ~ Using Information 5.1 ~ Copying Text Highlight the text to copy, right click and choose COPY Open Microsof Word and click on PASTE

5.2 ~ Copying Images Load Google on your browser Select IMAGES Type in the image that you are searching for Google will now show you thumbnails of the image. Click on the image and it will open up another page. Click a second time on the image and it will open up the image Right click on the image Select COPY Open Word, select PASTE

5.3 ~ Saving Images

Load Google on your browser and select IMAGES as before Type in the image that you are searching for Google will now show you thumbnails of the image. Click on the image and it will open up another page. Click a second time on the image and it will open up the image Right click on the image and choose SAVE TARGET AS Choose a sensible name for the image and store in MY PICTURES

Š Sarah Mason

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Internet & Emailing Chapter 6 ~ Email E-mail, short for electronic mail, is the communications system of today. Microsoft Outlook Express is the most widely used e-mail system not to be confused with Microsoft Outlook which is the business package containing not only the e-mail package but also maintains an appointment calendar and a task manager. Other examples are Eudora, Quickmail.

6.1 ~ ADVANTAGES: Probably cheaper than a phone call - especially if you have free calls. Non-intrusive – the recipient can open the e-mail when it is convenient. Receive notification that an e-mail has been delivered safely and read, if using Microsoft Outlook. Print a copy of the message as proof of ‘conversation’. Stay in touch with old friends. Could potentially cut down the amount of time to complete a job E-mail points can be found now in more public places, eg motorway service stations, telephone kiosks, shopping centres, internet cafes. Some hotels have dedicated lines for laptops.

6.2 ~ DISADVANTAGES Lose the personal touch Do not get an immediate answer as you would if you telephoned the person and they were at home! Not secure – anyone could read the e-mail. Can get chainmail sent.

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Internet & Emailing 6.3 ~ GOOD E-MAIL ETIQUETTE Do reply immediately to the e-mail – even if it’s just to say “I’m thinking about my answer”! Do not use CAPITAL LETTERS in your message as it is considered to be SHOUTING. Do not send huge attachments as it takes an age to download at the other end. Do check regularly. It is regarded as an informal method of communication. If you are sending a formal letter to someone, send the letter as an attachment with the email just saying ‘letter attached’. Generally don’t use formal endings as you do with a letter like ‘Yours sincerely/faithfully’ etc and actually don’t need to start with ‘Dear’ (although personally I do) Install an auto-reply system for when you are away. Remember the laws that apply to written communication will apply to emails – defamation, copyright, obscenity, fraudulent misrepresentation, freedom of information, wrongful discrimination, plagiarism

6.4 ~ E-MAIL ADDRESSES nik.smith@bbc.co.uk

name of user PC

Modem

© Sarah Mason

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domain domain name register register ed in ed as a Great compa ISP Telephone Britain Modem ny

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Internet & Emailing 6.5 ~ RECEIVING AN E-MAIL

When you first open Outlook, you will be faced with the screen below. The first job you would like to do is to check whether you have any e-mail messages.

6.6 ~ TO OPEN A NEW MESSAGE New messages are identified by a figure (1) showing next to the INBOX folder. The messages can be viewed in the middle pane and the contents of the selected message can be viewed in the right hand preview pane. To ensure new message appear at the top of the list, click on the NEWEST ON TOP column and the emails will switch order to be arranged alphabetically or numerically.

Š Sarah Mason

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Internet & Emailing 6.7 ~ SENDING AN E-MAIL If you want to send a message – click on CREATE NEW MESSAGE. A screen like the one below will appear. Type the e-mail address in the TO box, a short concise subject in the subject box and then click in the main area to write your message. Click SEND to send the message.

6.8 ~ USING THE ADDRESS BOOK

It is much more sensible to use a proper filing system for all the e-mail addresses that you will acquire. Therefore you can either: Type in the addresses into NEW CONTACTS/ADDRESS BOOK or Right mouse click on the e-mail address as e-mails are received and select the ADD SENDER TO ADDRESS BOOK/ADD TO PERSONAL ADDRESS BOOK For regular mailings to a certain group of people with a common interest use the GROUP facility.

TO USE THE ADDRESS BOOK: Click on the little envelope next to ‘TO’ and then select an address.

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Internet & Emailing 6.9 ~ IMPORTANT MESSAGES Some messages may be of extreme importance and you are able to mark it with a ! (red exclamation mark) so the recipient knows it needs an immediate answer. Click on TOOLS, SET PRIORITY, HIGH or choose the icon from the standard toolbar.

6.10 ~ SENDING ATTACHMENTS If you would like to attach a file to your e-mail, click on the paper clip symbol and select the file from the box. Another method would be to use the INSERT menu and then choose FILE.

6.11 ~ TO PRINT THE ATTACHMENT Double click on the attachment and the attachment will open in the appropriate software. You will be warned about a potential virus threat.... click on OPEN IT!!! If it is a picture – PHOTO EDITOR will open and if it is a text document, WORD will open. Select FILE, PRINT. Close the software once printed.

6.12 ~ TO SAVE THE ATTACHMENT Double click on the original message to open. Select the FILE menu and then SAVE ATTACHMENTS The name of the attachment will appear in a pop out menu. Click on this name A dialogue box will appear prompting you to select where to save the file. Choose OK.

© Sarah Mason

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Internet & Emailing 6.12 ~ ADD AN AUTO SIGNATURE TO E-MAIL (OE) TOOLS, STATIONERY, SIGNATURE. (O) TOOLS, OPTIONS, MAIL FORMAT 6.13 ~ TO FORWARD A MESSAGE Double click on the message to open. Select the FORWARD button Type in the new address in the TO box Check in the SUBJECT box, that it reads FW: ****** Type in the message at the top of the message window. The writing may be in blue which is acceptable. Select the SEND button from this window. Check the email has been sent. Select the SENT ITEMS folder and the message that has just been sent should appear at the top of the list in the top right hand pane.

6.14 ~ TO REPLY TO A MESSAGE Double click on the message to open. Select the REPLY button Check in the TO box that the original senders details are entered there Check in the SUBJECT box, that it reads RE: ****** Type in the message at the top of the message window. The writing may be in blue which is acceptable. Select the SEND button from this window. Check the email has been sent. Select the SENT ITEMS folder and the message that has just been sent should appear at the top of the list in the top right hand pane.

Š Sarah Mason

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Internet & Emailing 6.15 ~ TO DELETE THE ORIGINAL MESSAGE Select the original message from the INBOX. Click on the delete icon. Remember to delete as well from DELETED ITEMS!

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Internet & Emailing Chapter 7 ~ Interesting Websites 7.1 ~ Software http://www.snapfiles.com/get/photofiltre.html Photo Imaging software www.avg.com Anti-Virus software http://picasa.google.com/ Photo Imaging software http://www.anim8or.com/ Animation package http://sketchup.google.com/ http://desktop.google.com/plugins/i/openoffice_8419.html?hl=en 3d Animation package

7.2 ~ Mapping http://www.multimap.com/ Find a place, get directions http://www.old-maps.co.uk Locate a place on a map from 200 years ago 7.3 ~ Entertainment http://www.bbc.co.uk/radio2/ Radio http://www.snapfiles.com/GeT/sTiCkFiGuRe.html - PIvot Stick Man http://www.bbc.co.uk/iplayer/ TV programs 7.4 ~ Education http://www.bbc.co.uk/languages/french/index.shtml Learn a language http://www.bbc.co.uk/webwise/ Learn the Internet 7.5 ~ Other http://postcode.royalmail.com/portal/rm/postcodefinder;jsessionid=P44GT5IJ IBASCFB2IGIUUBQ;jsessionid=P44GT5IJIBASCFB2IGIUUBQ?catId=4001 45&gear=postcode Find a postcode http://www.friendsreunited.co.uk/ Track down old friends

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