2010 Profiles in Business

PROFILES in BUSINESS

Sponsored by:

2010

From left: Christopher G. Silcox, Bill Silcox, Billy Silcox and Henry H. Lowndes, Jr.

C

Quality insurance products and customer service since 1850

T. Lowndes & Company has been selling insurance to residents and business owners in the Charleston area since 1850. It remains South Carolina’s oldest insurance agency and oldest family-owned business.

The company began when Charles T. Lowndes established the first office 160 years ago on Broad Street. The company has since been handed down through five generations of of the Lowndes family, each of which has maintained a focus on offering quality products and customer service.

Henry Lowndes Jr. is proud to continue that tradition and to have helped grow the company to seven locations in the Charleston area serving more than 14,000 customers. In addition to its offices in Charleston, Mount Pleasant, Summerville, Goose Creek, Moncks Corner, Walterboro and Edisto Beach, the company also operates a small office in Sumter.

C.T. Lowndes & Company specializes in personal insurance, including homeowners and auto insurance policies, as well as commercial lines of insurance, including workers’ compensation and general liability. The company also sells health insurance and life insurance policies.

“We offer pretty much the same product as our competition.

We’re all using the same insurance carriers. But the fact that we have been here for so long and the fact that we provide excellent

AL

S OF INSUR AN

OR M LF

CE

C.T. LOWNDES & COMPANY COMPANY & SINCE 1850

customer service, these play a part in our continued success,” said Henry Lowndes, who has served as president since 1985.

“We also have a great group of people working for us,” Lowndes continued. “We are all on the same team, and everyone helps out one another.”

While Henry Lowndes isn’t planning to retire anytime soon (his father worked at the company until he was 83), future generations are being groomed to take the wheel. His nephews, Ed and Rawlins Lowndes, have been with the agency since 2004.

In the 1980s, Henry and his brother Edward Lowndes (who has since passed away) brought Billy Silcox into the business.

“He has really helped us grow,” Henry Lowndes said, adding that when Silcox, who is now the company’s CPO, started with the company, there were just five employees. There are now about 90, including Silcox’s son, Bill who serves as COO of the agency.

“Think about the events that have occurred: war, hurricanes, earthquakes, the Great Depression, the recession. …This business has survived a lot of things. I think that’s a sign that we’ll be around for a long, long time,” he said.

749 St. Andrews Blvd., Charleston, SC 29407 843-763-0120 www.ctlowndes.com

Award-winning full-service training development company celebrates 10 years

A

parole officer decides to pay a visit to a man recently released from prison after hearing that the ex-con is again dealing cocaine. The officer approaches the man’s front gate and is charged by a battle-scarred pit bull.

There’s little time to react, and panic could cost him his life. But the officer is prepared — he trained for this encounter using an online learning program, Canine Threats, which incorporates cutting-edge video and 3-D animation.

That training program, created by VarnerMiller LLC, has won multiple awards and is one reason the firm’s owner and president, Lori Miller, is proud to be celebrating her company’s 10th anniversary this year.

“One important aspect that differentiates us from other companies is that we truly are a full-service training development company,” Miller said. “Although our video and multimedia production stands out as a hallmark, the secret to our success goes much deeper.”

Each project starts with front-end analysis and innovative instructional design. Next is the creative element — when the instructional team works with the firm’s creative director to devise an entertaining, engaging theme for the project.

“The fact that we have all facets of creative training design and production in-house gives us an advantage over other training

development companies,” Miller said.

Based in Mount Pleasant and serving clients nationwide, VarnerMiller has expanded the entire training concept by embedding its teaching modules in some customers’ existing systems. This allows personnel to refresh their knowledge while performing their normal duties. Onscreen guides called “avatars” give military, law enforcement and other employees an interactive experience.

“A major benefit is that this training is easily and inexpensively updatable,” said Miller, who started her company after having worked in education and in several types of industry.

The company’s portfolio of projects includes courses for the U.S. Air Force Air Education Training Command, the Navy, SPAWAR, U.S. Immigration and Customs Enforcement, the U.S. Food and Drug Administration and the Administrative Office of U.S. Courts, among others. Courses cover such topics as cargo movement, engine maintenance, cryptologic operations, Navy ERP, policy-based law enforcement training, drug compliance and canine threat mitigation.

“We have established a partnership rapport with our clients that has led to improvements across their organizations. We are pleased to be a part of their teams and have made it a company objective to ensure that they receive the highest-quality training products, technical and logistics services,” Miller said.

887 Johnnie Dodds Blvd. Suite 130 Mount Pleasant, SC 29464 843-216-5700 www.varnermiller.com

S

ECPI College of Technology fuels Charleston’s high-tech industries ince opening in North Charleston in 2004, the local ECPI College of Technology campus has been preparing students for employment in some of the fastest-growing industries: health care, technology and business.

The school plays a major role in developing the Lowcountry’s hightech sector by training a highly skilled work force to meet businesses’ demands. For more than five years, ECPI has created a strong work force through its classroom lessons, online learning and business training.

The local campus has already expanded its facility at the intersection of Interstate 26 and Ashley Phosphate Road to accommodate the increased demand for education and skilled workers. The school also continuously examines its offerings to meet local work force needs.

filled with practical hands-on training designed to ready students for the workplace.

With more than 300 affiliated employers, ECPI relies on the relationships it builds with businesses to provide program feedback.

This is attained through externships, semiannual advisory board meetings and regular contact with employers.

“We want industries to see ECPI as a source for the talent they need to build a successful operation,” said Jim Rund, president of the ECPI College of Technology campus. “Our stakeholders are both the students and the employers. We cannot provide a meaningful service to either if we neglect one.”

ECPI is regionally accredited by the Commission on Colleges, Southern Association of Colleges and Schools, and licensed by the South Carolina Commission on Higher Education to award bachelor of science and associate of applied science degrees.

The ECPI College of Technology has received the following accolades and awards: • National ranking by Community College Week magazine.

• Veterans Administration Letter of Appreciation.

• Outstanding Achievement Award by the Accrediting Bureau of Health Education Schools.

Degrees are offered in business administration, computer electronics engineering, IT/networking and security, medical assisting, and medical administration. The medical assisting program is also accredited by the Accrediting Bureau of Health Education Schools.

ECPI was founded in Virginia in 1966 to meet the needs of employers for well-prepared data processing specialists. The institute now has 22 schools throughout Virginia and the Carolinas, as well as an online school.

ECPI programs are career-centered and fast-paced. Classes have an average of 18-20 students — smaller than most colleges — and are

Many other degrees and programs are offered throughout the three states and online. For more information, visit www.ecpi.edu.

7410 Northside Drive, Suite 100 North Charleston, SC 29420 843-414-0350 www.ecpi.edu

Special Advertising Supplement | 2010 Profiles in Business

1

Photo by Mark Permar

K

Kiawah Partners continues to create world-class communities

iawah Partners is an international real estate development company specializing in luxury resort communities. KP was established in 1988 when it purchased Kiawah Island.

Since then, the group has developed Kiawah Island as one of the premier second-home resort communities in the United States.

KP also has developed The Lodge at Doonbeg in County Clare, Ireland, and is in the process of creating its next world-class community on St. Kitts, British West Indies, named Christophe Harbour.

As a land developer, KP creates master-planned resort communities centered on unique, coastal landscapes, world-class golf courses and private membership clubs.

The company’s commitment to strong investment and sound financial planning differentiate Kiawah from other destinations that have suffered in the economic downturn.

“The commitment to only developing one project at a time has also been a key to our success, in that we don’t overextend our resources,” said Charles P. “Buddy” Darby III, chairman and CEO. “Most importantly, KP’s relentless attention to detail and history of delivering an exceptional lifestyle to affluent consumers is a major

factor in our long-term success.

“We have overcome challenges by staying true to what KP is, which is a resort-lifestyle land developer with a core team that has been together for more than 22 years,” Darby continued. “We understand who we are and stay true to that as best we can. Given the economy, we’ve reacted to the demands of the marketplace but never wavered from what brought us to the leadership position we have now.”

KP’s future plans are to develop Christophe Harbour in St. Kitts and make that the premier second-home community and mega-yacht harbor in the Caribbean. While doing that, Darby said they’ll continue to add value and amenities for residents and club members at Kiawah and in Doonbeg.

KP has been recognized through the years for a number of different things, with the most recent being its No. 2 ranking among luxury second-home communities by Barron’s magazine, behind only Maui, Hawaii.

“But I would say the award we are most proud of would be the Urban Land Institute award that recognized Kiawah for its preservation of natural habitat and wildlife protection, which speaks to the smart and sustainable development practices we have become known for,” Darby said.

2 N. Adgers Wharf, Charleston, SC 29401 888-559-9024 www.Kiawah.com

2 2010 Profiles in Business | Special Advertising Supplement

A Note From the Publisher Those of you who have been Business Journal readers all of these years most likely know this story, but for you newer readers, the origin of Profiles in Business bears repeating. Not long after launching the Business Journal in 1995, businesspeople began asking us to include stories about their companies in our publication. As journalists, we always had to reply, “We can’t do that until you do something we can report as news.”

CEO and Group Publisher - Grady Johnson gjohnson@scbiznews.com • 849.3103 Vice President of Sales - Steve Fields sfields@scbiznews.com • 849.3110 Managing Editor - Andy Owens aowens@scbiznews.com • 849.3141

Grady Johnson

At the same time, many of those same people were asking if they could hire our advertising copy writers to produce pieces they could use in brochures and marketing materials—but we were always too busy putting out the newspaper. Finally it dawned on us: why not combine the two? And looking at the success of this year’s version of Profiles in Business, it seems the marriage has been a happy one.

Senior Copy Editor - Beverly Morgan bmorgan@scbiznews.com • 849.3115 Special Projects Editor - Allison Cooke Oliverius aoliverius@scbiznews.com • 849.3149 Art Director - Ryan Wilcox production1@scbiznews.com • 849.3117

I hope these profiles give you some insight into the working lives of the people who make up the Charleston area business community because each and every one has a unique story to tell. Please accept my enthusiastic invitation to read the 2010 Profiles in Business and I hope you will enjoy reading about this sample of Charleston business life as much as I do.

Senior Graphic Designer - Jane Mattingly production2@scbiznews.com • 849.3118 Senior Account Executive - Sue Gordon sgordon@scbiznews.com • 849.3111 ACCOUNT EXECUTIVES Dave Shepp dshepp@scbiznews.com • 849.3109

Featured Profiles

Darcy Midtvedt darcym@scbiznews.com • 849.3106

Grady Johnson Publisher

Bennett Parks bparks@scbiznews.com • 849.3126

3e Resources, LLC ................................................37

Kickin’ Chicken, The .............................................12

Robert Reilly rreilly@scbiznews.com • 849.3107

Anne Brumbaugh Marketing ................... Back Cover

M & M Staffing .....................................................34

Anyware Express, LLC ..........................................27

Marshall Walker.com Group ....................................9

Brent Rupp brupp@scbiznews.com • 849.3105

Charleston County Park and Recreation Commission ..................................8

Morris Financial Concepts .....................................15

Charleston Marriott Hotel ......................................16

Circulation and Event Manager - Kathy Allen kallen@scbiznews.com • 849.3113

Myatt & Bates Heating & Air Corporation ...............24

Circulation, Event & Business Coordinator Kim McManus kmcmanus@scbiznews.com • 849.3116

Nautilus Company.................................................24 Charleston’s School for Dogs ................................38 netGALAXY Studios ...............................................32 Citadel Graduate College, The ...............................31 Palmetto Behavioral Health System .......................14

Contributing Writers - Daniel Brock, Ashley Fletcher Frampton, Marsha Guerard, Chelsea Hadaway, Nike Kern, Allison Cooke Oliverius, Jonathan Rivers

Pinckney Carter Insurance ....................................39

Staff Photographer - Leslie Halpren

New Horizons Computer Learning Centers ............35 College of Charleston – The Graduate School.............................................20 College of Charleston – School of Business MBA Program .........................21 Complete Employee Services ................................13

Contributing Photographer - Bert Flashnick

Plan Ahead Events ................................................23 Quality Touch Janitorial Services, Inc.......................4

CT Lowndes & Company ............... Inside Front Cover

Scout Boats ..........................................................26

Current Electric Vehicles .......................................28

Seasons OB/GYN ..................................................36

ECPI College of Technology .....................................1

Sonitrol Security Systems of Charleston ................17

Electronic Merchants Systems ................................6

SoundConnect ......................................................22

Elliott Davis, LLC ...................................................29

Spherion ...............................................................11

Fisher Recycling, Inc. ............................................33

Stasmayer ............................................................40

Harbor Contracting................................................18

Tal & Associates....................................................30

Heritage Trust Federal Credit Union .........................5

TCC of SC .............................................................19

Insight Systems ....................................................10

Trident Technical College ........................................7

Kiawah Development Partners ................................2

VarnerMiller, LLC........................... Inside Back Cover

South Carolina’s Media Engine for Economic Growth

The entire contents of this publication are copyright by SC Biz News LLC with all rights reserved. Any reproduction or use of the content within this publication without permission is prohibited. SCBIZ and South Carolina’s Media Engine for Economic Growth are registered in the U.S. Patent and Trademark Office.

THE ALLIANCE O F

A R E A

B U S I N E S S

P U B L I C A T I O N S

Special Advertising Supplement | 2010 Profiles in Business

3

Front row, from left: Curtis Parson, John H. Brown, Denise MacPherson. Back row, from left: Ernest Graydon, Jonetta T. Lee, Ben Miller, Gina G. Gossenreiter.

Q

Taking janitorial service to the next level

uality Touch Janitorial Service (QTJS) began as a sole proprietorship in 1989 when president and CEO John Brown, together with his wife, Vernette, began cleaning doctors’ offices and small businesses.

Twenty years later, Quality Touch Janitorial Service has grown into a professional commercial and industrial cleaning service with more than 200 employees and a dedicated senior management team with more than 90 years’ combined janitorial experience. Brown’s secret to success?

“Accountability and surrounding myself with good people,” he said. “We are all accountable for our work.”

The company is responsible for more than 1.5 million square feet in the Charleston area and has many high-profile businesses and institutions among its clients. If it has something to do with the janitorial industry they can take care of it. They offer everything from construction clean-up and deep cleans to a la carte services and complete floor-to-ceiling, all-inclusive janitorial and floor care programs.

But Quality Touch Janitorial Service remains family-owned, and having performed the same work that his employees now do, fourth-generation Charlestonian John Brown knows his business from the ground up. He is an active member of the Charleston Metro Chamber of Commerce and his church and is a graduate of and mentor for the SBA’s 8(a) minority-owned business program. Also, QTJS is Habitat for Humanity’s volunteer janitorial service of choice.

Quality Touch Janitorial Service has embraced sustainability by using green cleaning products and by conserving energy and waste in its work. “The green focus is an effort to help Charleston become a safer and healthier

place to live, work and play, while remaining very competitive in our pricing,” said Gina Gossenreiter, director of business development and marketing.

“Our products are clinically proven to kill 99% of H1N1 and MRSA viruses, even though they’re green and they leave no residue. We are 100% GREEN, 100% CLEAN!” she said.

This year, the company added a vacation properties division to focus on cleaning local beach rental homes for property management firms. Its high quality, green products will refresh vacation homes and remove any viruses and other germs that the previous renters left behind. “Because of our products, people going into a home on Saturday afternoon do not have to worry about what was left behind on Saturday morning,” Gossenreiter said.

“That makes a vacation a lot more enjoyable for a family.”

Employees at Quality Touch Janitorial Service understand their products, and they are trained on the specifics of each job. Their work is inspected regularly - after each cleaning - weekly by an Area Manager, as well as monthly by another manager and once per quarter by Brown and Gossenreiter. Accountability does hold merit with this company.

If Quality Touch Janitorial Service misses anything on a job, the company does not wait until the next scheduled cleaning to correct the mistake.

Within four hours, someone is on site taking care of you, the client.

“No one thinks of janitorial service as being professional until it’s not done professionally,” Gossenreiter said. “We are taking the janitorial service to the next level.”

7252 Investment Drive, North Charleston, SC 29418 843-552-7303 www.qualitytouchjanitorial.com

4 2010 Profiles in Business | Special Advertising Supplement

H

Heritage Trust: People helping people

eritage Trust Federal Credit Union continues to be a perfect alternative to banks in the Lowcountry.

Heritage Trust is committed to a three-pronged customer approach:

What sets Heritage Trust apart from competitors is its consistent, long-term commitment to members and employees. “We take a lot of pride in ensuring our employees have the training and resources that they need in order to deliver superior service to our members,” said Bertie Gaskins, Senior Vice President of Credit Union Development.

Convenience • 11 branch locations and over 36 ATMs. • Online and mobile banking services offer members 24/7 access to view account/loan balances, pay bills and more.

• Through the Shared Branching network, Heritage Trust members can access the services of over 3,000 credit unions worldwide.

Heritage Trust is financially sound and has successfully served the greater Charleston community since 1955. Founded on the philosophy of “people helping people,” credit unions exist only to serve members. As the owners of the organization, all remaining profits, after expenses, are returned to members in the form of better rates on loans and deposits and lower or no fees on products and services.

Service • The credit union’s highly skilled and dedicated professionals are available to assist members every day.

• Staff are trained to provide assistance and easy access to product or account information, loan processing and more.

By concentrating on the needs and best interests of its members, Heritage Trust has been able to maintain growth and stability even in the midst of economic downturn. “Heritage Trust’s growth and success can be attributed to our members’ loyalty over the years; embracing change to provide our members with the best technology and products and services available; hiring great employees; and consistently serving and supporting our local community,” said President and CEO James McDaniel Sr.

Trust • All Heritage Trust accounts are insured by the National Credit Union Administration, an agency of the U.S. government, to at least $250,000.

• Heritage Trust is the only financial institution in the Charleston area to purchase additional private share insurance on top of the federal amount, insuring member accounts, including IRAs, up to $500,000.

• Members actively participate in the organization’s future by electing the credit union’s board of directors.

P.O. Box 118000, Charleston, SC 29423 843-832-2600, Toll-Free: 800-845-5550 www.HeritageTrust.org

Special Advertising Supplement | 2010 Profiles in Business

5

E

EMS is a major asset in the marketplace for more than just business services

lectronic Merchant Systems (EMS) has been in the credit card processing business for more than 23 years, making it the secondoldest merchant service company in one of the most competitive industries in America today.

EMS believes that for a company to survive and grow, it must offer competitive pricing and provide customers with the best customer service and support 24 hours a day, 365 days a year.

If a company doesn’t provide the type of service its merchants need, the merchants will be gone in a flash. EMS understands this and strives to maintain a standard of integrity and customer service that is customer service-driven and professional.

Conveniently located on St. Andrews Boulevard in West Ashley, EMS has a storefront to allow current merchants to visit and obtain supplies, make purchases or repairs, or make changes to existing accounts. In addition, merchants can come in and work with an EMS representative to tailor services to meet their needs for credit card processing, check services, website design and gift or loyalty customer card programs.

EMS likes to be visible and accessible while offering a complete line of services to merchants, in an effort to help excel in these difficult markets and economic times. In most cases, the comfort that EMS delivers to a new merchant is usually rewarded with a long and healthy business relationship.

Over the years, EMS has seen countless merchant service companies

electronic merchant systems

and their representatives come and go. In fact, some merchants have actually left EMS to go with another provider that made them an offer they couldn’t refuse. As a testament to EMS, in more than 95% of those cases, the merchant returned to EMS within 60 days because the other provider couldn’t deliver the service at the price they quoted.

EMS currently is expanding its services to help business owners save money on their personal expenses, such as cable TV, satellite, security, Internet and cell phone services. Working with the largest companies in the world, EMS is able to save a business owner on credit card processing and save money on regular everyday necessities. The company’s new program has elevated the EMS name and has allowed it the right to be called “simply the best.”

Finally, giving back to the community has always been paramount to Electronic Merchant Systems. During the past nine years, EMS has donated and helped raise more than $1 million for local and national charities. Events like its annual Charity Golf Tournament, which is held each May and generally raises more than $100,000 for the Ronald McDonald House in Charleston, helps EMS show the community it is a major asset in the marketplace for more than just business services.

EMS would like to thank all the business owners and charities that trust and use the company’s services. EMS is always looking for ways to propel the economy, give back to charities and be the merchant service provider you can trust. Just ask their merchants...

EMS is simply the best.

1054 St. Andrews Blvd., Charleston, SC 29407 843-556-2499 www.emsofsc.com

Electronic Merchant Systems is a registered ISO/MSP for First Place Bank and Merrick Bank.

6 2010 Profiles in Business | Special Advertising Supplement

TTC’s Berkeley Campus in Moncks Corner provides Berkeley County residents with convenient access to college.

Bob Walker, dean of TTC’s Berkeley Campus, is committed to increasing courses and programs to meet demand.

Quality education that is convenient and affordable

T

rident Technical College’s Berkeley Campus makes a college education convenient and affordable for Berkeley County residents.

Trident Technical College is a vital link between the tri-county community and the local economy. Offering quality education and training opportunities to Lowcountry residents, TTC readies students for success in the work force and meets industry demand for wellprepared employees.

TTC’s Berkeley Campus, which opened in 1982 near Moncks Corner, is one example of the school’s responsiveness to student and industry needs.

Students in Berkeley County can benefit from earning an associate degree at the Berkeley Campus before transferring to a four-year college or university. For students planning to transfer, Berkeley Campus offers general education courses in the humanities, social sciences, math and science. Tuition for tri-county residents for the 2010-11 academic year is $149 per credit hour, less than half of what tuition costs at other colleges and universities.

“Completing their associate degree at Berkeley Campus allows many students to take classes closer to home, saving time and money in tuition and transportation costs,” said Bob Walker, dean of TTC’s Berkeley Campus.

In addition to the general education courses, Berkeley Campus houses the aircraft maintenance, cosmetology and veterinary technology programs.

The campus has been expanding and adding new programs to support economic development. Starting this fall, Berkeley Campus will offer a new avionics maintenance technology certificate that will complement the other aeronautical programs at TTC. This certificate will help train students to work on aircraft electronic systems for companies like Boeing.

Berkeley Campus also serves as a place for professionals to receive continuing education. In partnership with the Trident Workforce Investment Board, the Berkeley County Chamber and the county government, TTC is offering a new certified nurse aid program.

In addition, beginning this fall, the campus will host a Middle College program for 11th and 12th graders. TTC has partnered with the Berkeley County School District to provide this option for high school students who will benefit from more personal attention, smaller classes and the opportunity to earn college credit while completing high school.

“We are excited about our partnership with the school district and believe this program will be a huge benefit to these students. Not only will they become familiar with being on a college campus, they will gain confidence in their ability to succeed as they prepare for their futures,” Walker said.

As TTC’s Berkeley Campus expands its programs and offerings, it remains focused on serving local residents’ educational needs.

Adding new programs to correspond to Berkeley County’s growth will continue to make TTC a critical presence for supplying employers with well-trained, qualified employees.

1001 S. Live Oak Drive, Moncks Corner, SC 29461 843-899-8000, Toll free: 1-877-349-7184 www.tridenttech.edu

Special Advertising Supplement | 2010 Profiles in Business

7

T

A nontraditional yet iconic spot for your next business event he new Mount Pleasant Pier, which is part of the Memorial Waterfront Park complex at the base of the Arthur Ravenel Jr. Bridge in Mount Pleasant, has quickly grown in popularity as a beautiful place to enjoy a bit of free time. Its wide-open green spaces are perfect for tossing a Frisbee or having a picnic with family or friends. And the 1,250-foot-long fishing pier is a great place not only to catch fish, but also to catch a great view of the Charleston Harbor.

But the park, which opened July 4, 2009, is also growing as a prime location for business meetings, luncheons and special events.

“It’s a nontraditional space, but it’s also an iconic spot because of the history it reflects in its design and just its view of Charleston,” said Sarah Reynolds, publicity coordinator for Charleston County Park and Recreation Commission.

The facility is owned by the town of Mount Pleasant and operated under partnerships with the CCPRC and the Charleston Area Convention & Visitors Bureau. The CCPRC operates the pier facility and the CVB is responsible for renting two unique spaces that are available for business meetings and special events. The Cooper River Room can hold 150 people and includes a catering kitchen, a fireplace and a beautiful view of the Charleston Harbor through a large glass wall.

The Sweetgrass Cultural Arts Pavilion can also be rented out for events. By day, the pavilion serves as a shelter for sweetgrass

basket-makers. But the space, which includes a covered porch with ceiling fans, can be enclosed to comfortably fit 50 guests and is equipped with a food prep space.

In addition, an 8,100-square-foot covered pavilion has been constructed on the pier. It is the centerpiece for several public events the CCPRC holds each year, including Shaggin’ on the Cooper, Bluegrass Under the Bridge and a fishing tournament.

The park facility is connected by a network of pathways to Patriots Point and to the Arthur Ravenel bridge pedestrian lanes. The park also boasts plenty of parking (fees apply) and features the Riverwalk Cafe and Gift Shop, which not only serves handmade sandwiches and milkshakes, but also serves as a tackle shop where you can rent a fishing rod and get all the supplies you’ll need to fish from the pier.

The buildings and walkways at the park were designed to mesh with the modern design of the new bridge, as well as the area’s rich history and culture. The pier’s surface is a mixture of oyster shells and concrete and its foundation was created from pareddown pilings from the old Grace Memorial Bridge.

It’s a perfect example of old meets new, of a successful partnership between three entities, and especially of the type of multiuse space the CCPRC wants to continue to provide to residents in the Charleston region.

Mount Pleasant Pier 71 Harry Hallman Blvd., Mount Pleasant, SC 29464 843-762-9946 or 843-795-4386 www.ccprc.com

8 2010 Profiles in Business | Special Advertising Supplement

F

The MarshallWalker.com Group continues to expand or real estate agent Marshall Walker of The MarshallWalker.com Group Inc., a typical day can involve anything from selling homes to running meetings to ... mowing lawns?

“It’s important to take care of details, even the ones that you don’t normally see real estate agents taking care of,” Walker says. “One Sunday, a buyer client pulled up to his new home in a moving van and found me mowing the lawn. I just wanted the new owner to be happy.”

Walker began serving people long before he entered the real estate business. He was an auto mechanic specializing in Rolls-Royce and Bentley motorcars for 18 years until arthritis forced him to switch careers. After being involved with several real estate transactions, he decided that a career in real estate might be just what he needed.

And with that thought in mind, he started in November 2003 and rapidly developed one of Charleston’s premier property websites.

Always thinking outside the box is what sets Walker apart from the typical real estate broker. He recently completed the renovation a 1940s Texaco gas station on the Charleston Peninsula near Hampton Park into a sales office, turning a vision into a reality.

“In 2005, I was in London and visited a real estate office that operated within an Internet café,” Walker says. “Today I’ve completed the environmental cleanup of an old gas station and renovated it to house a neighborhood gathering space and real estate office where people can come to hang out, search the Internet for homes and visit with our sales staff. In the future we will also offer café items for sale.”

Situated on the corner of Rutledge Avenue and Race Street, Walker’s new venture touts a large open space with comfortable chairs and tables, and wireless Internet services. A private outdoor seating area is coming soon. Walker hopes to incorporate a mini farmers market on the weekends to help provide local residents with an alternative within biking and walking distance of their homes.

“In spite of the negative media, the real estate market is alive,” Walker says. “We are investing heavily in expanding our business and growing our team despite the market.” However, Walker is driven not by bigger but always with the eye on better service!

In addition to his residential activities, Walker and his team have produced a relocation package and booklet as part of his corporate services division, which is now a growing segment of his company.

This new division is introducing itself to area businesses to help with their employees’ real estate needs. Businesses receive a custom benefits package that offers lender incentives, an attorney and a home warranty package at no cost to the employee or employer.

“Staying ahead of the technology curve is the difficult part,” Walker says. “With our new office, we have started at the ground level, incorporating cloud computing technology — this way we will always be agile enough to provide the services one comes to expect from a real estate brokerage company.”

Contact The MarshallWalker.com Group to learn more about a variety of services, and visit them at their new office located at the corner of Rutledge Avenue and Race Street.

582 Rutledge Ave., Charleston, SC 29403 Toll Free: 866-556-3433 Office: 843-225-7007 • Cell: 843-532-3214 www.marshallwalker.com

Special Advertising Supplement | 2010 Profiles in Business

9

I

Technology startup chooses Charleston for base of operations nSight Systems has created a tool that offers a simple yet high-tech way for service-based companies to improve productivity and increase business revenue.

As the former owner of two service-based companies in Charleston — one pest control and the other residential contracting — Clint Allen realized there was a need for a way to quickly and effectively communicate visual updates and recommendations about a service location to clients. He also realized he needed a way to reach clients whose busy schedules or remote location often didn’t allow for face-to-face, on-site meetings.

“Meeting the many forward-thinking, service-based company owners in the area, as well as the many new businesses relocating to the area, convinced me that Charleston would be the perfect location for the headquarters of InSight Systems USA,” Allen said.

So Allen and his software design team created InSight Systems, which pairs a proprietary digital camera with software that can be customized for any client in any service-based industry. The camera, which also is equipped with GPS mapping and bar code scanning, can be used for such varied tasks as audits, maintenance and delivery of recommendations for additional services that may be needed.

It works like this: A service technician arrives at a property to provide a service, such as carpet cleaning or quarterly pest control, and notices the customer’s gutters are in poor condition. The service company offers gutter replacement as part of its service portfolio and wants to promote this service to that customer.

Using InSight, the employee can take a photo of the gutters, and the InSight software will instantly e-mail the customer the photo, along with brochures and

pricing, to give the customer an opportunity to purchase the additional service.

This is all done automatically, without additional administrative burden, and it can give company owners and managers incredible clarity about what services are being accepted or refused by clients.

“It’s revolutionary. It’s a real-time communication device that eliminates all of the administrative headache and inconsistency of delivering critical information to customers,” Allen said.

Another example: An employee is performing an audit at a restaurant and notices a broken chair. Normally, the auditor would have to file a report, take a photo, download it, attach it to the report and send it to various recipients.

With InSight, the auditor can take a photo, press a few buttons and send the image, along with the restaurant’s GPS location, to the maintenance company and the regional manager.

The InSight system is available at a low monthly rate without the need to purchase expensive equipment. Customers rent the camera and software and have access to full-time support representatives.

Setup includes an initial interview with a business owner or manager to understand the company’s goals and collect appropriate marketing materials.

InSight then customizes the software, and a Charleston-based technician returns to install the system and train employees, which takes about two to three hours.

The camera, which is backed by Ricoh Co., is the same size as an average digital camera and built to military specifications so it can be used by technicians in virtually any field.

Top Local Executive: Clint Allen, president 1-888-674-4474 www.insightsystemsusa.com

10 2010 Profiles in Business | Special Advertising Supplement

S

Spherion adds virtual recruiting to its wide range of services pherion Recruiting and Employment Services provides comprehensive staffing services for its clients, including executive searches, direct hire, contract staffing and work force management.

Spherion helps clients with staffing needs in administrative and clerical positions, call centers, medical coding, insurance processing and billing, engineering, finance, manufacturing, light industrial, and distribution and logistics.

Spherion’s employees have more than 88 years of combined industry experience, and with 17 years of local experience, Spherion knows Charleston’s job market, Charleston’s work force and Charleston’s companies. Spherion puts that knowledge to work for its clients.

“Our focus is on exceeding the expectations of our clients and employees by forming partnerships based on mutual respect and the shared vision of meeting all of our goals,” said Pam Ueberroth, president.

Spherion is a locally owned company with a national affiliation, which gives clients a broad reach in recruiting the right employees.

The company is taking advantage of the latest technology through virtual recruiting to be more responsive to clients with locations outside the Charleston market and to job candidates relocating to other markets.

The staffing industry once was a non-budgeted item for many

companies and therefore it was considered a cost overrun. Now, it is more common for staffing plans to be part of a client’s budget, and as their needs have increased and changed, Spherion has changed along with them.

“When our clients were asking us to source or recruit executive management positions, we made the investment in a dedicated, full-time direct-hire recruiter,” Ueberroth said. Similarly, Spherion has expanded its on-premise management commitment to clients with a large contingent work force, she said.

Staffing agencies are among the first to feel the challenges of slow economic times and the first to respond to market improvements.

Spherion has been able to thrive in all economic circumstances, and the company helps its clients do the same.

“Over the years, we have learned how to grow by operating more efficiently through financial discipline, retaining and growing our staff, and working with our clients and employees as they experience similar challenges,” said Mary Barrineau, vice president of marketing.

Ueberroth has been in the staffing industry since 1979, when she joined the Norrell Corp. in Atlanta. She purchased the Norrell franchise for the Charleston area in 1993. Later, the company’s name changed to Spherion. Barrineau joined the team as vice president of marketing in 1994 and became a co-owner in 2000.

4995 LaCross Road, Suite 1050 North Charleston, SC 29406 843-554-4933, ext. 11 www.spherion.com

Special Advertising Supplement | 2010 Profiles in Business

11

The Kickin’ Chicken takes the next steps to grow the brand

W

hen Chip Roberts and Bobby Perry agreed to go into business together in 1996, they decided to open a restaurant that specialized in chicken wings and unique specialty sandwiches and salads delivered to your door.

Their target market included the College of Charleston and the Medical University of South Carolina.

Within two years, their business had grown so much that they expanded their dine-in menu and moved from their humble beginnings on Morrison Drive to a more visible spot on King Street. Exactly two years later, they moved to a larger location on King Street.

Now, the owners of the Kickin’ Chicken have five restaurants in the Charleston area with more than 300 employees, and they are opening their first location outside the Charleston market, in Fayetteville, N.C., in July.

The business, which now includes a third partner, David Miller, has always been value-driven with a focus on high-quality food and large portions for a good price.

“The quality of our food helps us to stand out,” Roberts said. “We try to make everything from scratch. We offer value and a friendly environment that serves different segments of the community different parts of the day.

Lunchtime and dinner, it’s families and businesspeople. Then at night, it offers a bar scene as well.”

The key word for growth has been “steady,” Roberts said. The group has

been focused on reinvesting in existing restaurants to establish quality over quantity.

With a strong foundation in place, the partners were ready to grow outside the region. In 2009, they created Kickin’ Chicken International, which involves a partnership with Phillip Horn and Don Bauer, who own more than 50 Papa John’s pizza locations. In addition to Horn and Bauer, Jim Verney was added as a partner and serves as president of KCI. Roberts, Perry and Miller hope to combine their restaurant concept with Horn, Bauer and Verney’s years of franchise expertise to move the brand forward.

“We’re just local guys from Charleston all trying to build a good brand,” Roberts said. “What we’ve been doing is taking our time with building a strong franchise model. It’s slow and steady growth. We want to make sure we do it right.”

A big part of Kickin’ Chicken’s strong foundation is its employees. “We have a great staff. It’s our philosophy that happy employees create a fun environment that hopefully equates to happy customers,” Roberts said.

In addition, the company as a whole donates time and money to causes in the Charleston community, including Camp Happy Days, the Charleston Miracle League and Healing Farms Ministries. “We are blessed to be in a position to give back, so we do as much as we possibly can,” Roberts said.

Downtown, James Island, Mt. Pleasant, Summerville & West Ashley, SC Fayetteville, NC 843-284-0257 kickinchicken.com kickinchickenfranchise.com

12 2010 Profiles in Business | Special Advertising Supplement

How a professional employer organization can help your business reduce costs

A

s a business owner, Karen Taylor understands how hard it is to turn off after hours, especially if there is a problem within the company.

“It sits on your mind and is constantly distracting,” says the owner of Complete Employee Services. Taylor says many entrepreneurs get into business because they want to do something they love. Unfortunately, she notes, they often wind up with a plateful of tasks well beyond their expertise.

“An owner’s time is valuable and shouldn’t be burdened with administrative headaches such as payroll, workers’ compensation and benefits,” Taylor points out.

Taylor’s firm, Complete Employee Services, does just that and more.

Taylor’s sales manager and husband, Thom, points out that using a PEO makes a significant impact on the bottom line. “I’d say 95 cases out of 100 we can save companies on workers’ comp rates.”

Karen Taylor says, “We have the tax person to handle complicated payroll and IRS discounts. We even go to bat for health insurance claims.”

Complete Employee Services has fostered a culture of service since its inception. Partnering with her firm, says Taylor, can save 20% to 40% of staff time and allows business owners to concentrate on increasing their bottom line. She says, “With us, you know it’s handled.”

But when business owners become bogged down in these issues or have to delegate to a staff person who’s already assigned to other work, and doesn’t have the expertise, the burden can become a costly one — in terms of both time and money. That’s when she recommends partnering with a professional employer organization.

A professional employer organization (PEO) is like a “souped-up human resources department,” explains Taylor. In a “co-employer” partnership, the PEO acts as a one-stop service provider that allows owners of small to midsize companies to get back to work, while providing their employees benefits that are usually only available at much larger companies.

This relationship allows the PEO to assume many of the employmentrelated responsibilities and risks, offer safety training for employees when needed and create handbooks for state and federal compliance or company guidelines, among other services.

3527 Mary Ader Ave., Charleston, SC 29414 877-755-8194 www.completeemployeeservices.com

Special Advertising Supplement | 2010 Profiles in Business

13

P

Palmetto Behavioral Health provides accessible, positive mental health treatment almetto Behavioral Health is celebrating its 10th year providing mental health treatment to children, adolescents and adults.

In the Lowcountry, Palmetto Behavioral Health operates a 112-bed facility located on the banks of the Ashley River, serving a range of patients in a private and personal setting that strives to deliver a positive experience. There are 70 beds that serve as acute care for children and adults, 32 beds that serve as child/adolescent residential treatment for longer stays, as well as 10 detox beds for short-term patients struggling with addiction.

“When people come in, they’re probably feeling the worst they have ever felt,” said Dr. Steve Lopez, medical director.

“It’s our job to help them.”

Treatment is tailored to the needs of each patient and delivered by a team of psychiatrists, therapists, nurses, social workers and mental health technicians. They treat issues such as substance abuse, anxiety disorders, post-traumatic stress disorder, suicidal thoughts and depression.

The entire staff works to make sure patients receive the best possible treatment. “The focus is always on patient care,” Lopez said. Even the administrative team stays hands on clinically.

Patients fill out satisfaction surveys, which Administrants use to continuously improve service and care – satisfaction being a high priority.

“We take all patient feedback seriously,” Lopez said. “Our CEO reads every single one.”

“The quality of any organization is determined by the dedication of its employees,” said CEO Cherie Tolley. “I’m very blessed to be working with a great team.”

In addition to inpatient services, Palmetto Behavioral Health offers a variety of intensive outpatient programs for children and adults.

Palmetto Behavioral Health even extends its mission outside the walls of the facility, reaching out to partner with hospitals

that don’t have the capacity to address the rising number of patients with mental health issues.

“We feel it’s important to partner with the community and be creative to figure out solutions to the problems,” Tolley said. Palmetto has partnered with local hospitals and the Department of Mental Health to provide short-term crisis intervention services for patients who were previously seen at the Tri-county Stabilization Program, which closed in 2009.

The next area of growth the organization is exploring is the opening of a facility in Jedburg. The Jedburg facility was acquired as part of an acquisition by Psychiatric Solutions Inc., Palmetto’s parent company. Tolley is hoping to develop programming to serve chronic mentally ill adults requiring longer care.

2777 Speissegger Drive, Charleston, SC 29405 843-747-5830 www.palmettobehavioralhealth.com

14 2010 Profiles in Business | Special Advertising Supplement

M

True client-centered financial planning services orris Financial Concepts Inc. is a nationally recognized, fee-only financial planning firm. But unlike many advisors, Morris Financial Concepts doesn’t accept commissions or compensation related to the products and services it recommends.

“We have always embraced the fiduciary standard,” Morris said. “Putting our clients’ best interests first isn’t a legal burden on us. It is a logical extension of the relationship we build with each client.”

“Our counsel is based solely on what we believe is best for each client,” said Kyra Morris, founder and owner of Morris Financial Concepts.

Clients today face a volatile and fluid market. That’s why it’s important to have a financial team with the expertise to conduct comprehensive planning and help create an enriched life. Not surprisingly, Morris Financial Concepts has one of the most experienced financial teams of any firm in the region, featuring:

Morris began her financial planning career in 1983, obtained her CERTIFIED FINANCIAL PLANNER™ certification in 1986 and founded Morris Financial Concepts a year later. Now her company provides award-winning holistic, comprehensive financial planning and discretionary wealth management.

Morris Financial Concepts serves a select group of dynamic, successful people who value the company’s objective advice, wealth management expertise and time-tested investment strategies. The company is also held to the fiduciary standard, meaning that an advisor must act solely in the best interest of the client.

Many financial advisors are considered “broker-dealers” by the Securities and Exchange Commission and are held to a lower standard of diligence. While they must be “fair and suitable” in their recommendations, they have no legal obligation to put clients’ interests ahead of their firm’s or their own.

That’s not the case at Morris Financial Concepts.

MFC MORRIS FINANCIAL

• 4 CERTIFIED FINANCIAL PLANNER™ professionals • 1 Chartered Financial Analyst® • 1 Certified Public Accountant • 1 Enrolled Agent • 1 Chartered Financial Consultant Morris Financial Concepts believes markets are complex, adaptive systems that are often chaotic and do not allow for perfect prediction or control. The important areas in life, however, remain a lot more constant — and precious.

The staff at Morris Financial Concepts uses a total strategy that combines a client’s desire for an enriched life along with a disciplined, structured approach to investing. This use of true financial planning — including an investment strategy based on sound, academically tested theory — combined with strategic investment processes yields a client’s total wealth management.

107 Pitt St., Mount Pleasant, SC 29464 843-884-6192 www.mfcplanners.com

CONCEPTS, INC.

Special Advertising Supplement | 2010 Profiles in Business

15

V

Charleston Marriott caters to business travelers and families

ibrant and lively. Modern, yet classic. Comfortable and relaxed.

All of these descriptions portray the newly remodeled Charleston Marriott hotel in downtown Charleston along the scenic Ashley River.

“The property became a Marriott in 2007, and we’ve gone through a comprehensive remodeling,” explains Lori Cox, director of sales and marketing for the hotel. “I like to think of this property as a place where luxury meets Southern comfort.”

With Marriott’s reputation of quality and across-the-board satisfaction, the Charleston Marriott is the ideal destination for the business traveler, but it also offers a family-friendly atmosphere.

In addition to offering guests Marriott Rewards — one of the top loyalty programs in the hotel industry — the Charleston Marriott provides many other perks for the business traveler. At the top of the list is that the hotel offers guests a home away from home.

Guests are treated to Marriott’s exclusive Revive Bedding, which includes 300-thread count sheets, down comforters and fluffy pillows.

Business travelers will find each room offers a quiet place to

work, with ergonomic chairs, data ports and Web connections. In addition, a Virtual Concierge service allows guests to go online and specify ahead of time what their in-room needs will be upon arrival, such as bottled water, food and fine wine. The Virtual Concierge can also be used to provide specific information on the Charleston area.

“Our prices are very competitive for the business traveler,” explains Cox. “Marriott has a number of longstanding negotiated corporate rates, as our guests are very loyal to us.”

The Charleston Marriott also offers panoramic views of the Lowcountry from its Aqua Terrace, a rooftop bar that features specialty drinks and light fare. Its restaurant, Saffire Charleston’s Oven offers breakfast, lunch and dinner.

The Charleston Marriott also features live entertainment every Thursday and Friday from 7 to 10 p.m. in the Aqua Terrace.

Locals and guests are invited to enjoy live music and sample specialties from Saffire.

“We receive great reviews from locals and guests alike that enjoy our relaxing venue,” Cox says. “The Charleston Marriott is perfect for business, family and fun.”

170 Lockwood Blvd., Charleston, SC 29403 843-723-3000 marriott.com/chsmc

16 2010 Profiles in Business | Special Advertising Supplement

S

Sonitrol offers reliable security solutions for homeowners and businesses etting the standard for state-of-the-art security systems since 1978, Sonitrol continues to provide a quality product with an unmatched commitment to excellent customer service and cutting-edge technology. Sonitrol serves customers in South Carolina from the coast to the Midlands.

“By earning the trust of more than 8,000 content customers, we stand behind a product that is accurate and reliable,” explains John Rama, Sonitrol’s president. “Our professional and helpful service coupled with our customized product has made us the leader in South Carolina’s residential and commercial security needs.”

unknown. It’s important to us to have only our trained and reputable staff going into the homes and businesses of our clientele.”

Sonitrol provides businesses with a single source of integrated, state-of-the-art security solutions. These include systems designed for the detection of intrusions, access and fire, often with a video surveillance solution. All of the services offered are backed with professional monitoring by experienced, trained personnel. Residential security services offer homeowners peace of mind supported by cutting-edge technology and unmatched local response services.

Sonitrol’s main goal is to provide the most reliable security solutions for homes and businesses. With the benefit of a service that is locally owned and operated, Sonitrol customers talk with a person in South Carolina, whether for routine contacts or for emergencies. The organization serves its 8,000 customers from Charleston to Georgetown, Columbia and beyond. When it comes to pricing, Sonitrol is highly competitive in the residential and the commercial markets. Custom packages are available.

Any of Sonitrol’s products can be integrated into a single, easy-to-use system that is monitored by highly trained professionals. The company’s modular approach to system design gives clients everything they need now and allows for easy expansion in the future.

“Our customers can count on our own local employees to do all the system installing,” explains Rama. “Some of our competitors will contract out these tasks to people that are

Sonitrol’s customers continue to experience a 24/7 commitment that is unmatched in today’s competitive security trade marketplace.

“We offer a free security assessment,” Rama says. “We will send one of our highly trained professionals to examine and make security and other recommendations free of charge.”

4455 Tile Drive Charleston, SC 29405

3210 Fernandina Road Columbia, SC 29210 803-794-4357

843-747-0904 www.sonitrolsc.com

Special Advertising Supplement | 2010 Profiles in Business

17

A

Harbor Contracting ready for its next phase of growth

cornerstone in Charleston’s construction trade, Harbor Contracting LLC is moving forward with a rock-solid reputation built on more than 25 years of success in the Lowcountry.

Earlier this year, Peter McKellar acquired sole ownership of the commercial general contracting firm, after having jointly owned it with longtime friend and associate Allan Skinner.

Harbor Contracting was founded in 1985 by Charlestonian David Matthews and purchased in 2002 by McKellar and Skinner. The company witnessed tremendous growth during the past decade, setting the stage for its next phase of growth. However, in early 2010, Skinner decided to pursue other professional ventures and sold his portion of the firm to McKellar.

“I’m thrilled about this opportunity and have already begun building a new business model that will serve the company and our clients well during the current economic climate,” McKellar says. “The updated business model will include the creation of a unique division for the company called Harbor Property Services.

While commercial construction remains the primary focus of our firm, this new service division will handle ongoing maintenance and repair work for existing Harbor clients, commercial property owners, and property managers throughout the Lowcountry.”

“Building Relationships Since 1985”

Headquartered in Mount Pleasant, Harbor Contracting LLC has been providing commercial general contracting services throughout the Lowcountry for more than 25 years. The company has completed a diverse range of general construction and design-build projects, including renovations, upfits and new facilities. Its clients have included health care and dental practices, retail stores, resorts, churches, industries, schools and government agencies.

Harbor Contracting believes in building relationships. “Our proven experience, combined with our quality workmanship and attention to detail, results in many repeat clients,” McKellar says. “Now more than ever, owners need to be very careful when selecting a contractor to partner with. Many subcontractors, suppliers and even general contractors are struggling financially. I believe today’s owners need to thoroughly interview prospective contractors before selecting one to work with. In today’s economic climate, the low bid is not always the best bid.”

McKellar adds, “This reorganization is a win-win for Allan and me. We’re both looking forward to what our professional lives may offer us as we move in two different directions.”

1250 Fairmont Ave., Mount Pleasant, SC 29464 843-884-3434 www.harborcontracting.net

18 2010 Profiles in Business | Special Advertising Supplement

F

TCC has been a leader in the insurance industry since 1972

or more than 38 years, Thomas H. Cooper & Co. Inc. (TCC) has been providing S.C. companies with customized administrative solutions for health insurance.

Whether TCC is administering large, self-funded health plans; providing a fully insured option for small to midsize employer groups; or working on new products to offer small and midsize groups the opportunity to explore self-funded options, TCC has a product solution that is right for every size business.

Founded in Charleston in 1972, TCC was the first third-party administrator in South Carolina and has been an industry leader ever since. TCC maintains its leadership status by understanding health insurance and changes in the market so that it can help companies create cost-saving health plans.

“Working with a group’s insurance agent allows us to design a health plan that is appropriate for the group and concentrates on what the group wants from their health plan,” said Robert Rhodes, TCC’s executive vice president and COO. “By helping agents and groups identify the right products for the employer’s health plan, we are able to help our employers manage costs and focus on the benefits that matter to the group.”

TCC has helped drive the health insurance industry in South Carolina by providing innovative products and listening to customers’ needs. The company plans to rely on the innovative spirit within the company — and its experienced management team and staff — to understand how

best to navigate the health care reform bill passed by Congress in early 2010.

“TCC is a very nimble company, and we are able to make quick changes in our operation and develop new products quickly to meet the demands of our customers. This is a huge competitive advantage for TCC, given the market changes we are seeing as a result of health care reform,” explained Jeff Switzer, assistant vice president of sales and marketing.

TCC provides customized programs and administrative services at competitive rates.“We are an efficient company with a low-cost structure that allows us to be more competitive against larger insurance carriers’ rates,” explained Peggy Austin, vice president of operations. “By using corporate assets, our customers receive all the features of a larger insurance company, in a small company environment at a low cost.”

TCC has made customer service a top priority and strives to provide personalized service to each customer. With the upcoming changes in health care reform, excellent customer service will be essential. TCC is committed to helping clients navigate the upcoming changes while still achieving each group’s individual health care goals.

“We focus on working one-on-one with agents to create a unique and cost-efficient product to meet our customers’ needs,” Switzer said.

“We strive to create the best product for the customer at the best price.

Because of our efforts, TCC has a reputation for service and quality, which has led to our success in the health care benefits market.”

40 Calhoun St., Suite 450, Charleston, SC 29401 843-722-2115 www.tccofsc.com

Special Advertising Supplement | 2010 Profiles in Business

19

T

The Graduate School of the College of Charleston he Graduate School of the College of Charleston combines innovative curricula and relevant experiences to offer master’s degrees and certificates that prepare professionals to address the environmental, social and economic health and well-being of the community, state and world.

The Graduate School first began offering master’s degrees for educators in 1972. Since then, it has created numerous programs to address industry and professional demand, both domestically and internationally. “The programs are developed with a careful eye on the needs of the region, industry trends and the unique resources of the area,” said Amy Thompson McCandless, dean of the Graduate School.

Offering 28 different graduate-level programs, the Graduate School spans several disciplines, including public administration, historic preservation, environmental studies and arts management. It offers 19 master’s degrees and nine certificate programs.

Recently, the School of Business launched a full-time accelerated MBA program. This newest master’s degree has a dynamic global focus, including a three-week study abroad in the late spring. In addition, many of the courses have a strong international foundation and are taught by faculty who have lived and worked around the world.

Programs blend the latest research in the field with practical applications. Students in the marine biology program collaborate with leading professionals from the Medical University of South Carolina, the S.C. Department of Natural Resources, the National Oceanic and

Atmospheric Administration, the National Institute of Standards and Technology and the National Ocean Service.

Students enrolled in the teaching, learning and advocacy master’s program learn how to improve their effectiveness as educators and how to serve as change agents in their classrooms and schools.

Programs at the College of Charleston continue to innovate and receive top recognition.

The College was recently selected to become a partner school in the Peace Corps Master’s International program. Applicants will combine an MS in Environmental Studies with volunteer service in the Peace Corps. The school’s environmental studies program was the first interdisciplinary degree in which students could explore environmental concerns from a policy and science perspective.

The master’s program in accounting is one of about 170 programs that has separate accounting accreditation from the Association to Advance Collegiate Schools of Business.

Graduates from these programs continue on to find enriching professional success as they become scholars, entrepreneurs and leaders.

“Perhaps our biggest accolade and accomplishment is the large number of graduate students and alumni who are making an indelible impact not only on the Lowcountry, but in the world at large,” McCandless said.

66 George St., Charleston, SC 29424 843-953-5614 www.gradschool.cofc.edu

20 2010 Profiles in Business | Special Advertising Supplement

An MBA for the world stage

T

Worldwide credentials. World-class experience. he College of Charleston School of Business is proudly launching an aggressive, accelerated MBA program that promises to position candidates for a career in a global enterprise.

The one-year, concentrated curriculum is not meant for everyone — only those who wish to achieve their full potential as business leaders. It’s built around the unique intellectual assets of highly accomplished faculty in international business, innovation, finance, marketing and leadership.

Students learn in small groups, working face-to-face with notable world-class business professionals like Ben Lever, a former president of Ford Motor Co. (Japan) and director of Mazda Motor Corp. (Hiroshima).

“It’s an ambitious approach, allowing serious undergraduate students to enter directly into a top-notch MBA program right after graduation,” says Lever. “They get a relevant, integrated education plus real-world global experience — all in an accelerated timeframe. Business leaders are looking for highly motivated performers with recognized credentials.

Our program will prepare these young professionals for a career on an international level.”

SCHOOL OF BUSINESS MBA

The rigorous full-time day program starts with a summer “boot camp” session, followed by a strategic blend of business courses presented in six-week modules. After completing the five-term learning cycle, students embark on an 18- to 21-day study abroad session, where they get hands-on experience working with leading international companies. The final phase of the curriculum is a six-week integrated capstone session followed by the award of the MBA degree.

“We are a leader in international business education and our program is one of the largest in the country,” says Rene Dentiste Mueller, Ph.D., an authority on global business education and the director of the college’s Global Business Resource Center (GBRC). “Through our GBRC, students gain experience working on projects for global business and trade organizations such as the Department of Commerce and EXIM Bank. Our new MBA is a great opportunity to extend these learning experiences to the next level, and it distinguishes us from other programs.”

An MBA from the College of Charleston School of Business represents a world of opportunity for students with a strong desire to succeed. If you believe you are one of those select candidates, make an executive decision today and apply for our next cohort.

5 Liberty St., Charleston, SC 29401 843-953-8112 mba.cofc.edu

Special Advertising Supplement | 2010 Profiles in Business

21

S

SoundConnect oundConnect has arrived in Charleston and is ready to transform the way Lowcountry businesses reach their colleagues and customers, using state-of-the-art telecommunications.

many organizations for small, impromptu and recurring meetings.

The service can support up to 150 participants, while a typical meeting is 10 participants or less.

SoundConnect is a global provider of conferencing technology solutions that ensure a simplified and top-of-the-line conferencing experience. Its Web, audio and video conferencing solutions can help businesses increase profitability, productivity and positive relations with their customers.

An operator-assisted audio conference call is fully managed and commonly used for corporate all-hands meetings, investor relations calls, product launches, or any meeting that requires a white glove touch and dedicated call management.

SoundConnect ultimately makes it easier to communicate across the globe and enhances customer loyalty and retention.

“We’re fresh to the Charleston market after having successfully been in business for 12 years in Virginia,” explains Shaun Chambers, CEO. “Our remote communication tools won’t replace business travel but will provide our clients with the ability to increase and improve communication among employees, clients and vendors.”

SoundConnect serves large and small businesses, offering clients three categories of audio conferencing services that make communication in today’s global marketplace efficient, economical and green. The audio conferencing service includes reservationless, operator-assisted and event services. All audio conferencing solutions include hundreds of features that are integrated with multiple Web conferencing platforms on a global network that allows participants anywhere in the world to join the meetings.

Reservationless or on-demand audio conferencing is widely used by

Each service contributes to SoundConnect’s complete portfolio that allows clients to stay connected to colleagues and mass audiences and to host collaborative meetings. All services are integrated to provide truly seamless collaboration and service delivery on every call.

“We have clients from startups to Fortune 500 companies,” Chambers explains. “With the amount of travel we see the typical business traveler making every week to their headquarters and follow-up meetings, we find we are eliminating the need for the trip.”

International call capabilities include Europe, the Middle East, Africa and Asia Pacific.

SoundConnect is largely being utilized by service industries, the legal profession, health care and technology software development companies. “Or anyone who has multiple offices where there is going to be a time or point where you want to communicate to all your employees at one time,” Chambers says.

19 Hopetown Road, Mount Pleasant, SC 29464 843-654-4244 www.soundconnectnow.com

22 2010 Profiles in Business | Special Advertising Supplement

O

Plan Ahead Events offers professional services to the Lowcountry and around the world

ne of the world’s leading event planning companies has chosen Charleston for its newest location. Plan Ahead Events, with corporate offices in West Palm Beach, Fla., has more than 50 locations around the world.

“We can execute a top-notch event for two or 2,000 through a seamless process,” explains Matthew Renken, Event Management Specialist. “Not only are we doing work here in Charleston, but we can put on an event in any other city through Plan Ahead’s proven worldwide network.”

Trade shows, corporate events, weddings and much more are all within Plan Ahead Events’ menu of services that have made the company a leader in the event planning trade. If a client in Charleston needs to set up an event in Las Vegas, New York or any other location where it doesn’t have its own resources, Plan Ahead takes care of the details through its local offices and partners.

In addition to Plan Ahead Events’ portfolio of services, the organization sought Renken, a fifth-generation Charlestonian, to unveil and manage the business locally.

“They pursued me for some time,” says Renken. “My

experience as a concierge, inn owner and an event and sales manager for a large hotel has provided me the tools and relationships necessary for client success.”

Renken has used his professional connections to develop vendor relationships for Plan Ahead Events, in order to provide the most competitive pricing and prime services needed for implementing a unique event.

“Through our large network of suppliers we can offer extremely competitive prices on promotional products and awards,” Renken explains. “Clients continue to be impressed with our competitive pricing on events, meetings and products.”

Renken has also built relationships with local vendors, including catering companies, golf courses and specialty locations. This enables Renken to create the most costeffective and spectacular events — and exceed client expectations.

Renken believes in a partner approach within the industry, which enables a turnkey approach for ultimate client satisfaction.

976 Fort Sumter Drive, Charleston, SC 29412 843-810-3504 www.planaheadevents-charleston.com info@planaheadevents-charleston.com

Special Advertising Supplement | 2010 Profiles in Business

23

A

Myatt & Bates is riding the green energy wave

cknowledging that green renewable energy is the way of the future, Myatt & Bates Heating and Air Corp. provides customers across the Lowcountry with leading-edge solutions to their home comfort needs.

Since the early 1960s, this local, family-owned business has managed to stay on top of the changing HVAC environment. And Myatt & Bates has the distinction of installing the first-ever solar-assisted heat pump on the East Coast on Folly Beach.

“We’re continuing a family legacy by embracing the science of renewable solar energy,” explains Kenny Bates. “My father-in-law started this business more than 40 years ago, and we’re continuing his motto of hiring and training only the best people, utilizing innovative modern technologies and focusing on client satisfaction. We’ve turned our emphasis to mechanical systems using renewable energy sources that are now available only from Lennox. Myatt & Bates is fortunate to represent one of the nation’s most well-respected product lines.”

Primarily focused on keeping residential homeowners comfortable in spite of Charleston’s blistering summer weather, this family-operated business also services commercial buildings, schools and churches.

“We consider ourselves a one-stop shop when it comes to HVAC,” Kenny Bates says. “Our residential customers work in commercial buildings and go to churches and schools. … Once they get to know us at their homes, it’s a natural thing for them to want us to be their service company wherever they are.”

Myatt & Bates subscribes to a full-service approach, which includes estimating job requirements, performing heat load calculations for proper equipment sizing, installing equipment using industry best practices,

commissioning systems after startup to verify performance and maintenance after the sale.

“We take great pride in providing customized solutions for our clients,” says Stacie Bates. “No matter how beautiful your home is, if your home comfort systems aren’t customized for your unique family situation, you’re not going to be happy with your real estate investment.”

Technicians at Myatt & Bates are currently being certified to represent Lennox’s newest solar-powered home comfort system. Called SunSource II, the system allows up to 15 solar panels to be connected to a single air conditioner or heat pump and is the world’s first “Home Energy System.”

Free solar power generated by the panels that is not being used by your air conditioning unit is fed back into the energy supply and is available to power other things, like household appliances or lighting.

“Depending on which utility you buy power from, it’s now even possible to sell unused power back to them. … That’s called ‘net metering.’ These green energy innovations end up paying for themselves now and in the future,” Kenny Bates says.

The team at Myatt & Bates further promotes operating efficiencies by examining and addressing indoor air quality issues such as duct cleaning, filtration, air purification, dehumidification and duct sizing and design considerations for proper airflow where and when you need it.

“There is a right way and a wrong way to do all this,” Kenny Bates says. “We are certified experts — not beginners.”

Myatt & Bates Heating and Air is riding the crest of the green energy wave.

Welcome to the future — it is here.

1906 Belgrade Ave., Charleston, SC 29407 843-769-4771 www.myattandbates.com

24 2010 Profiles in Business | Special Advertising Supplement

H

Nautilus Co. offers luxury property owners home maintenance and concierge services

ome management and custom construction services are where the Nautilus Co. is finding its success, focusing on high-end properties east of the Cooper River.

Nothing is more frustrating than arriving at your vacation home ready to relax and have some fun, only to find issues within the home that need immediate attention. The Nautilus Co. is an innovative new business that helps take away the headaches of homeownership by providing services that allow owners to relish the luxury of their abodes.

“My business offers custom residential construction and renovation services, maintenance, both ongoing and preventative, as well as concierge services to high-end property owners,” says Bill Payzant.

“On the maintenance side, we provide regular inspections, system maintenance, landscape and pool care, as well as a very thorough concierge service to both our local and seasonal clientele.”

With its mission centered on satisfying customers by tailoring services around each customer’s needs, the Nautilus Co. can create an atmosphere that is “just like home” prior to the property owner’s arrival.

This atmosphere might include ensuring that the home is in top working order and has a pantry stocked with groceries, a dinner table set for entertaining, linens on the beds, sun products ready for

use and a stocked bar.

Believing that open and clear communication is the key to offering quality service and maintaining a healthy, long-term relationship, the Nautilus Co. maintains an in-house survey system.

“We utilize a detailed prospect survey and discovery process to make sure we are a good fit for our potential clients,” Payzant explains. “If all the pieces align between our services and our potential clients’ needs, we know we are going to work well together.”

With more than 10 years in high-end custom building, Payzant’s company provides environmentally responsible solutions for new construction and renovation projects, with a focus on good indoor air quality and reduced maintenance and energy costs.

“We work closely with our clients and their design teams to find the right solutions to meet their personal living needs,” Payzant says.

This collaborative, team approach delivers the best possible outcome for Payzant’s clients, because he understands that the client’s perspective, open communication and clear documentation are the keys to successful projects.

For more information, call the Nautilus Co. at 843-647-6224 or e-mail GetInfo@NautilusCo.com.

P.O. Box 2529, Mount Pleasant, SC 29465 843-647-6224 www.nautilusco.com

Special Advertising Supplement | 2010 Profiles in Business

25

L

Scout Boats leads the industry with customer service and innovative products

eading independent boat manufacturer Scout Boats has not only been weathering the economic storm, it has been bucking the tide. Owned and operated by Steve Potts and his family, this Summerville-based business is an ideal model for other marine manufacturers and any business trying to overcome today’s hurdles.

For example, the company has created innovative ways to move inventory, like its new Dealer-Linked Inventory program. This revolutionary program allows a Scout dealer to post current boat models for sale on a network that other Scout dealers can view and use to sell or locate a specific model in another dealer’s inventory.

“Our network of dealers is an extension of our Scout family and our Dealer-Linked Inventory program helped move product so room could be made for our new 2010 models,” says Potts, Scout founder and CEO. “Offering new product to our customers is always a top priority.”

It also recently unveiled nine new models, including the already popular 151 Series. These 15-foot-long boats are available in four different models and are extremely affordable. Another new model is Scout’s highly anticipated flagship center console, the 345 XSF. This forward-seating Sportfish is being touted as the most innovative model in its class by every standard.

“We pride ourselves on being the industry’s leader in bringing cutting-edge, innovative designs to market,” says Potts.

“We’re trendsetters.”

To help promote the new models, Scout created the Launch Event, which essentially involves sending a new boat model on tour around the country.

“By taking the product directly to the dealer and customers, it allows us to create convenience for someone in the area who’s interested in the model,” Potts says. “With knowledgeable dealer staff on hand, as well as Scout representatives, a customer can get all their questions answered in an unpressured atmosphere.”

In addition, Scout Boats and Hall Marine Group inked a major deal in early 2010 to create Sea Ray – Scout of Charleston.

This new dealership is located in Sportsman’s Island on Daniel Island, a retail center at the intersection of Clements Ferry Road and Interstate 526 that Potts developed. Sea Ray – Scout of Charleston is one of Sea Ray’s top five dealers worldwide.

See one of Scout’s 27 innovative boat models ranging from 15 feet to 35 feet on YouTube, and become a friend of Scout Boats on Facebook today.

2531 W. Fifth North St., Summerville, SC 29483 843-821-0068 www.scoutboats.com

26 2010 Profiles in Business | Special Advertising Supplement

Anyware Express can handle any type of logistical challenge

W

ith a direct-line haul through Columbia to Atlanta every night, Anyware Express is proving itself as a leader in the logistics industry. The company offers full-service pickup and delivery, expedited freight, line haul, warehousing and port operation services.

“We offer a thorough shipment tracking device for our customers,” explains Lawrence. “It’s important that, from start to finish, our clients are completely confident with their business in our hands.”

Headquartered in North Charleston, Anyware Express’ operations cover the full state of South Carolina, as well as Savannah and Atlanta.

Anyware Express is committed to offering quality service and ontime deliveries for all its clients.

“We’ve recently acquired another new 20,000-square-foot warehouse in Charleston to provide more space for our clients’ needs,” explains Adam Lawrence, president of the North Charleston-based company.

“As port traffic and regional industry continues to stabilize and move forward, we realized we needed this extra space to accommodate growth.”

One of its many pleased customers is Crown Packaging, which has been a partner with Anyware Express since 2005. Crown Packaging is a wholesale packaging distributor that serves manufacturing and distribution companies throughout South Carolina, as well as the U.S. and Mexico. Since the company began working with Anyware Express, its business has seen an overwhelming increase in service levels, and on-time deliveries are exceptional.

Anyware Express touts itself as being able to handle any type of logistical challenge. Anyware Express utilizes the industry’s state-of-the-line equipment, along with the highest-quality staff and infrastructure to provide its customers the service and peace of mind they deserve.

“We are constantly cycling new equipment through our fleet and maintaining each and every vehicle to the highest standards,” Lawrence says. “Our fleet of cargo and Sprinter vans, straight trucks, tractor trailers and flatbeds are always serviced and ready to go.”

Anyware Express focuses on local delivery, expedited freight, warehousing, port services and line hauls. In addition, the company’s top executives and employees understand that their clients need to know the status of their load at all times.

“When Crown Packaging has ever had a need for a fast response of any type from expedited delivery, additional warehouse space or custom inventory management, Anyware Express has truly delivered for us,” says Adam R. Fabian, a sales representative for Crown Packaging. “We highly recommend Anyware Express for any logistical, warehousing or transportation partnership, as they are the real deal in all of the markets they serve.”

As industry in the Lowcountry continues to thrive, Anyware Express is poised to support and help facilitate the immediate need for licensed, professional transportation, warehousing and logistical services. Contact www.anywarexpress.com today for more information and pricing.

7100 Design St., Building 600 North Charleston, SC 29418 843-225-6430 www.anywareexpress.com

Special Advertising Supplement | 2010 Profiles in Business

27

T

Current Electric Vehicles brings electric vehicles to the Lowcountry he latest in zero-emission, battery-powered electric vehicles is now available in the Lowcountry through Current Electric Vehicles and its fleet of electric cars made by CT&T.

commercial maintenance and shuttle vehicles,” Fetter adds, noting that the National Automobile Dealers Association estimates that in the next decade, 10% of the nation’s car fleet will be electric-powered.

“Low-speed vehicles are becoming the rage as people are trying to save on gas and reduce their carbon footprint,” says Stuart Fetter of Current Electric Vehicles, located on Daniel Island. “Our vehicles can be operated for less than $12 a month with just a standard 110-volt plug.”

“They are perfect for travel in beach communities, or an area like downtown Charleston or Daniel Island — anywhere the speed limit does not exceed 35 mph,” he said.

South Carolina currently ranks as the third-worst-polluted state in the country, according to the Environmental Protection Agency, and Current Electric Vehicles would like to see that improve.

In fact, Kiawah Island recently adopted a resolution to use electric cars as much as possible, and charging stations will be available in downtown Charleston and Mount Pleasant and on the Isle of Palms, Sullivan’s Island and Kiawah Island.

CT&T is the world’s largest electric vehicle manufacturer. Its models include the eZone, cZone and utility vehicles. Designed to operate in traffic zones of 35 mph and less, the electric vehicles are eye-catchers as they move across major intersections using no gasoline, producing no emissions.

“These vehicles are made to work, live and play within a 40-mile range,” says Fetter. “We encourage the public to come in and see our exciting products in a range of colors and styles and explore how to use them according to their own lifestyle.”

CT&T cars are long-range and fast-charging at an affordable price. Built on a traditional automobile frame with McPherson struts, the electric vehicles have been crash-tested with excellent results, due to solid features such as dual-circuit independent hydraulic brakes and uni-body construction. All models are equipped with seat belts and some even have a built-in infant safety restraint car seat. Storage and trunk space is also available on most models.

Current Electric Vehicles has several models of electric vehicles on display, including the popular cZone and eZone, at its two locations, on Sportsman Island Drive on Daniel Island and at Freshfields Village at the intersection of Johns, Kiawah and Seabrook islands.

The vehicles are currently manufactured in South Korea, but as Fetter points out with Palmetto State pride, “The assembly plant is moving to Duncan, S.C. “Our vehicles are being purchased for personal transportation as well as for

Coming in a variety of colors, including white, orange and camouflage, the vehicles are the wave of the future and are available right here in the Lowcountry. They can be configured in a number of ways for personal use, or for use as recreational, utility, security and maintenance vehicles.

“We are all about educating the public about the electric car and its many advantages,” says Fetter. “We encourage families and business owners alike to come in, take a spin and have some fun.”

142-A Sportsman Island Drive Charleston, SC 29492 843-377-8540 www.currentelectricvehicles.com

28 2010 Profiles in Business | Special Advertising Supplement

From left: Local Shareholders - Victor Kliossis, Cindy Brams, Melonie Hammond-Trace and Greg Isley

E

Elliott Davis offers accounting services vital to a successful business

lliott Davis is not your typical accounting firm. Its 40 professionals in the Charleston office provide S.C. businesses with fully engaged and industry-leading solutions. The firm combines top professional accounting and financial services with one-on-one customized solutions and the highest professional standards.

As the largest accounting firm headquartered in South Carolina, Elliott Davis is also positioned as one of the top 60 CPA firms in the United States. The company is focused on being the best for its clients and employees. For the past three years, it has been honored as one of the state’s Best Places to Work by the S.C. Chamber of Commerce, the S.C. Carolina Society for Human Resource Management and SC Biz News LLC. Elliott Davis opened its Charleston office in 2008 as a result of a merger between two well-established and respected local CPA firms.

“I think it was very interesting that when Elliott Davis; Schleeter, Monsen & Debacker; and McKnight Frampton merged, they were the three oldest accounting firms in the state,” says Hugh C. Lane Jr., president of the Bank of South Carolina. “This merger gave them the competitive size and statewide presence to be a complete accounting firm in the region they serve.”

Elliott Davis is well-prepared to serve the growing community of multinational corporations in the tri-county area. With a history

dating back to 1925, the firm takes pride in understanding the complex accounting requirements necessary to do business in the region.

“We are an asset to any business coming into the state for the first time,” explains Victor Kliossis, managing shareholder for Elliott Davis’ Charleston office. “Our firm’s history in South Carolina provides a newcomer with the necessary contacts and business acumen to get a company off the ground exceedingly well.”

With in-depth resources, the firm understands the nuts and bolts of making a business successful. Its client roster includes a number of well-respected South Carolina companies in the health care, manufacturing and banking sectors, as well as many more.

“We are able to address all types of accounting needs for businesses, ranging from startups to the multinational companies that are now a vital part of South Carolina’s economic atmosphere,” says Kliossis. “There is no better firm out there for securing federal, state and local tax credits, performing thorough due diligence and executing certified accounting practices than Elliott Davis.”

Whether it’s evaluating businesses, helping with mergers or business acquisitions, or answering international tax questions, Elliott Davis’ skilled professionals offer their clients a 360-degree perspective and the solutions needed to achieve their business objectives.

100 Calhoun St., Suite 300 Charleston, SC 29401 843-577-7040 www.elliottdavis.com

Special Advertising Supplement | 2010 Profiles in Business

29

I

When you have property damage, who will you trust to give you a fair evaluation of the damage? t’s almost inevitable that, at some point, property owners and renters are going to have to deal with an insurance claim. This fact is supported by high property insurance premiums paid by business owners and residents throughout the Lowcountry. In the past, South Carolinians were largely on their own when dealing with an insurance company’s adjuster, who would review the damage and present a proposal to settle the claim. Thanks to a recent change in the law, the insured can now have their own experts, and that’s where Charleston’s Tal & Associates Public Adjusters comes into play.

“We want to educate the public that they are entitled to hire a public insurance adjuster to assist them. We work for the insured, not the insurance company,” explains Rony Tal, owner of Tal & Associates Public Adjusters. “Most people don’t know how to evaluate the damage to their property and don’t really understand their insurance policy. The insurance company needs to hire an adjuster to evaluate the damage. Doesn’t it make sense that the insured do the same?”

Public insurance adjusting is regulated by the S.C. Department of Insurance. The only people who can represent policyholders on insurance claims are public adjusters or lawyers. Many contractors have been known to try to negotiate with insurance companies; however, they are not knowledgeable in interpreting insurance policies, and furthermore, it is illegal to practice adjusting without the proper license.

South Carolina consumers are now allowed to hire a public insurance adjuster to represent them in dealing with their insurance company.

This allows them to determine the full scope of policy coverage and the value of their claim, instead of relying solely on their insurance provider’s determinations. Tal & Associates goes to work directly for policyholders to ensure they receive the best financial settlement afforded by their insurance carriers. Representing their clients on various types of property damage — from plumbing failures, generating water and mold damage, to hurricane, wind, flood and fire — Tal & Associates operates on a claim-by-

claim basis and charges clients a percentage of the recovery on the claim itself. There is no charge if no money is recovered.

Headquartered in Florida, where they’ve been in the industry for six years, Tal & Associates is now doing business in Charleston, as well as a total of 45 states. The company’s goal is to provide customized, individualized and professional service to South Carolinians.

“We take each and every claim seriously, no matter the size or shape,” says Tal. “Our licensed adjusters will do everything possible to help our clients receive a fair settlement.”

Tal & Associates public adjusters thoroughly inspect the property damage, review the client’s insurance coverage and then begin actively collecting pertinent data to support the claim to the insurance provider. Using the most accurate adjusting software (which is also used by most insurance companies), the full extent of the loss is determined and documented.

The claim is then reviewed thoroughly with the client and, with final client approval, is submitted to the insurance carrier for negotiation. Once the insurance company representative receives a well-defined position that is professionally documented, Tal & Associates adjusters gain their respect. Coupled with the company’s expertise and the qualifications of the adjusters, this contributes to the successful conclusion of a claim. No claim is settled without prior approval from the client, who is kept apprised of all negotiations throughout the entire process.

As a pioneer in this new sector in the S.C. insurance market, Tal says, “We look forward to going to work for the people of South Carolina. We understand the insurance claim and adjustment process and want the best settlement possible for our clients.”

Tal & Associates is Charleston’s premier public insurance adjusting service, helping its clients succeed in being remedied quickly and to the full extent of their coverage.

4950 Centre Point Drive, Unit 151 Charleston, SC 29418 843-491-4420 www.talandassociates.com

30 2010 Profiles in Business | Special Advertising Supplement

T

The Citadel Graduate College announces new master’s program in project management he Citadel Graduate College is proud to announce the formation of a new Master of Science in Project Management to its current array of graduate school programs. The first and only in the state of South Carolina, the new master’s program reflects the interests of industry experts and students alike.

The new project management program is the result of The Citadel’s six years of input and collaboration with top industry experts in and around South Carolina.

“Many companies see project management and leadership as core competencies,” says the program’s coordinator, Keith Plemmons. “Our students may have technical or nontechnical backgrounds, but find themselves working on some very challenging projects or looking to advance their careers. Around the two core modules, each student identifies four additional courses that support their career goals and objectives. This makes our 30-hour degree program very flexible and student-centered.”

The degree will provide graduate-level project leaders with a curriculum designed to enhance their knowledge and skills in three important professional areas: project management, principled leadership, and technical competence and expertise. By following two core curriculum modules, technical project management and principled leadership, the graduate student is then able to follow with a choice of emphasis tracks such as leadership or engineering.

The program is both flexible and individualized, as students choose courses based on their own interests. It is also designed to be friendly

to the working professional, as it offers evening classes at The Citadel’s main downtown campus and the Lowcountry Graduate Center’s campus near the Charleston airport.

“The faculty and staff of The Citadel’s School of Engineering are dedicated to providing outstanding quality of instruction that has been the hallmark of a Citadel education with regards to this new and exciting opportunity for technical leaders in the community,” explains Dennis Fallon, Ph.D., dean of the School of Engineering.

The new program of study is built around the Project Management Institute’s Project Management Body of Knowledge (PMBOK) as a framework for instruction and knowledge development. The problembased course of study models a large project environment through the use of industry-related problem sets and current events.

“Now is the time to apply for fall admission,” explains Plemmons.

“We encourage potential students to go onto our website or call us directly.”

The Citadel is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools, an institutional accrediting body recognized by the Council on Postsecondary Education. The Commission on Colleges of the Southern Association of Colleges and Schools accredits The Citadel to award bachelor’s, master’s and specialist degrees.

For more information on the Master of Science in Project Management, contact Dr. Keith Plemmons, P.E., PMP, at 843-953-7677, e-mail him at keith.plemmons@citadel.edu or visit http://engineering.citadel.edu/mspm.

171 Moultrie St., Charleston, SC 29409 Phone: 843-953-5089 engineering.citadel.edu/mspm

Special Advertising Supplement | 2010 Profiles in Business

31

n

netGALAXY Studios helps clients make the most of Social Media & Web 2.0

etGALAXY Studios is a cutting-edge leader in the ever-changing world of Web and mobile application development and digital consulting. Whether it’s a Web overhaul or a consultation regarding the best usage of interactive media, netGALAXY Studios is the one resource a business needs for all things digital in today’s technologically based marketing arena.

“Basically, we go into a business with the mindset of implementing a digital and social media strategic plan,” explains Larry Collett, president and CEO of netGALAXY Studios. “We can grow a client’s target audience reach through a number of interactive and Web 2.0 components.”

By utilizing social media strategies, a business can move ahead and take advantage of the digital communication tools that are available today. netGALAXY Studios is proud to stake the claim that it is taking clients to new levels of technological marketing and business success.

As “tech gurus,” netGALAXY Studios is on the cutting edge of everything that is digitally forward. The employees consult with businesses ranging from small to enterprise, and they reach across all industry lines.

As a full-service Web 2.0 and digital consulting firm, netGALAXY Studios is key when it comes to mobile application developments for Apple, BlackBerry and Android devices. The firm can also develop very simple do-it-yourself websites as well as complex, dynamic ones. It’s all about the client’s needs and wants. netGALAXY Studios worked with the Charleston Metro Chamber of Commerce to develop the proposal generation system for the chamber’s Total Resource Campaign. netGALAXY Studios was able to streamline a process that allowed the chamber’s volunteers to create proposals for the campaign on the fly, resulting in increased productivity and involvement. “Companies need to understand that this type of Web and mobile development, along with an entire social media strategy, is a beast in itself,” Collett says. “This is cutting-

edge technology that can change the way a business operates, with amazing results to the overall business and bottom line.”

For more than 10+ years, Collett has been a pioneer in the digital technology industry, and he stays up to speed with this ever-changing, ever-growing industry. Collett started in the Internet industry as a programmer back in the late 1980s and helped start Charleston.net for The Post and Courier. He also helped create CountOn2.com for WCBD-TV 2 (NBC), and was able to increase the number of unique visitors to that site by more than 1 million in 2009 by focusing on the use of social media to push content.

“Our focus was growing audience reach, and with the power of social media, we were able to show significant growth in 2009 because of it,” says Collett.

With Google TV becoming available in the first quarter of 2011, Collett explains that netGALAXY Studios is already building applications to correspond with what will be the newest form of interactive media.

“I believe this new application will surpass the iPhone application market in just a few short months,” says Collett. “Android will handle the phone, TV and personal computer. Imagine being able to ‘Google’ on your home flatscreen and control it from your mobile device or personal computer.” The possibilities, he relays, are endless.

Consulting on an hourly rate or through a customized project fee, netGALAXY Studios is poised to take a business to places its owners never dreamed would be possible. With a thorough understanding of how digital and interactive media work, netGALAXY Studios is the one to call to explain it all.

“I encourage businesses to consider taking this important leap into the world of interactive media,” says Collett. “In today’s highly technological environment, it’s important to keep up with the changing technology or be left behind. We help you stay ahead of the curve.”

843-300-1167 Toll Free: 877-NETGALAXY Skype: netGALAXYStudios www.twitter.com/larrycollett www.facebook.com/netGALAXY www.netgalaxystudios.com

32 2010 Profiles in Business | Special Advertising Supplement

Fisher Recycling adds another dimension to its line of recycling services and products

T

here is no stopping Chris Fisher and his industry-advancing recycling business. After nearly two decades, Fisher Recycling has remained the leading example of how to bridge the gap between traditional and environmentally sound sustainable business practices in South Carolina.

“We partner with our customers to assist them in becoming more environmentally conscious by reducing their waste and offsetting their carbon footprint,” Fisher says.

By offering recycling services for paper, plastic and glass products, as well as electronic equipment, Fisher Recycling covers a broad scope of small and large business recycling needs. With a dedication to community and industry involvement at the core of its business, Fisher Recycling promotes local entrepreneurship, local philanthropy and, most important, the preservation of the environment.

The company recently added another dimension to its line of services: functional, decorative countertops for the kitchen and bath made from recycled glass bottles.

“Each piece is individually handcrafted by using 100% recycled glass,” explains Fisher. “This glass is being diverted from landfills and made into a beautiful, low-VOC (volatile organic compounds) alternative to traditional solid surfaces.”

The countertops are part of Fisher’s GlassŊCO product line, which includes a wide variety of elegant glass aggregates for residential, industrial and commercial uses.

The glass-derivative products satisfy the desire for a natural stone appearance while eliminating the negative environmental impact of natural stone. These solid surfaces are also heat- and scratch-resistant and can help transform contemporary and traditional homes and commercial spaces by using a unique product based on material re-use.

The products are manufactured at the company’s “recycled” warehouse on the former Navy Base in the Noisette community, where the facility is day-lit and heavily ventilated by outside air to conserve electricity.

In addition, Fisher Recycling is now offering franchise opportunities to qualified entrepreneurs. With flexible growth structure and in-depth experience in the recycling industry, Fisher Recycling has tremendous potential in this dynamic and fast-growing field. A key difference between Fisher Recycling and the average recycling collector lies in its valueadded services, particularly customer education.

Fisher Recycling franchises present individuals with an incredible opportunity to enter the exciting recycling industry with the greatest benefit of all: knowing that you really can make a difference. By offering an in-depth eco-classroom experience, franchisees are able to return to their home markets with the tools and education necessary for a wide variety of recycling services.

2750 Ave. B North, North Charleston, SC 29405 843-554-6099 www.fisherrecycling.com

Special Advertising Supplement | 2010 Profiles in Business

33

Committed to strengthening the community by providing employment solutions

M

&M Staffing is a locally owned and operated company committed to strengthening the community by providing employment solutions. The company understands local issues and the demands employers face dealing with the current labor pool, which allows M&M Staffing to adapt to conditions quickly.

M&M Staffing also believes in being a good neighbor to local businesses and contributing to the community. It prides itself on being an active member of the Greater Summerville Dorchester Chamber of Commerce and the Charleston Metro Chamber of Commerce. The company also participates in Oakbrook and North Summerville council meetings, the Dorchester Leadership Program, the American Business Women’s Association and Charleston Women in International Trade. It is also involved in various local volunteer programs, including the Dorchester Habitat for Humanity.

“Our top priority is earning the level of ‘partnership’ with our clients that they expect,” says Lana Musti, owner of M&M Staffing. “Listening and having the flexibility to adapt to their hiring protocol is a strong added value to our service.”

Among its services, M&M Staffing works with clients in the tricountry area on ways to negotiate lower workers’ compensation rates with their carriers. Most accidents in the workplace happen within the first 90 days of employee placement, and M&M Staffing takes safety and training very seriously. With its largest expense being the insurance associated with its work force, M&M focuses on keeping costs down by making good placements and reinforcing safety awareness.

“We are adamant about proper documentation and have policies in place that do not allow for exceptions,” explains Musti. “By conducting face-to-face interviews with every candidate, our selection process is very personal.”

Reviewing each application — including the detail with which the application was completed — and assessing how well the candidates communicate during the interview are important to the M&M Staffing selection process.

“I once had a client tell me that he could tell how well a prospective employee was going to work out by watching them walk from their car to the office door,” explains Musti. “A good human resource representative, supervisor or business owner will tell you close to the same thing.”

Musti believes employment staffing is an art, one that takes being a “people person” to the highest level possible. Using a state-of-the-art staffing software program, M&M maintains

historical records for its clients and candidates alike. The program allows for detailed reports, work experience and prior placements that employees have completed, as well as employee records, job descriptions, client requirements, testing scores, interview notes and much more.

M&M Staffing understands that rates are the bottom line.

“Most companies understand their payroll burden per employee, but there are many that do not,” explains Musti.

“A true partnership is all about distinguishing those figures.

Volume speaks numbers in any business, and staffing isn’t any different.”

M&M Staffing believes that, at the end of the day, negotiating, understanding and realizing individual client needs, combined with the ability to make fast “decision-maker-to-decisionmaker” assessments are the keys to moving this economy forward. Call today to see how M&M Staffing can help solve your employment or career concerns.

1915 Old Trolley Road, Suite B Summerville, SC 29485 843-873-9727 www.mandmstaff.com

34 2010 Profiles in Business | Special Advertising Supplement

New Horizons delivers comprehensive IT training

O

ne of the world’s largest independent IT training companies is drastically changing the way South Carolina businesses offer computer and business training to their employees.

New Horizons Learning Centers of S.C., with locations in Charleston, Columbia and Greenville, offers hundreds of courses delivered by certified experts in an array of client-friendly locations. It is the region’s most comprehensive source for IT and end-user training for individuals, as well as small, medium and large organizations.

Whether the training is one-on-one for a specific individual or a program for several hundred employees in multiple locations across the globe, New Horizons can develop a training program to fulfill the need. The company delivers a full range of technical, application and business skills training solutions. Courses range from basic application and desktop productivity tools (i.e., SharePoint, Project, Excel and PowerPoint) to complex and integrated business systems (i.e., information security, ISC2, ITIL, Microsoft, Cisco, EC-Council and CompTIA).

“We pride ourselves in training a variety of businesspeople, from the basics in computer functions to advanced IT certification,” says Jeff Moses, owner of New Horizons Learning Centers of S.C. “New Horizons allows students to learn in a manner that best suits their schedule, budget, learning style and expertise.”

To help meet the IT needs of companies with multiple locations, New Horizons also offers video conferencing course options. If a company is challenged with gathering a number of employees “under the same roof” at the same time, New Horizons will organize and implement video conferencing at satellite locations throughout the state and the country.

By offering customized training solutions, New Horizons gives training managers the ability to easily administer their learning programs and track the progress of all participating employees. Understanding that maximizing their investment in training is important for all companies, New Horizons assists each of its clients with the management and measurement of their training activities.

When it comes to technical training and certification, New Horizons also offers a wide selection of technical classes and certification packages.

As a Microsoft Certified Partner for Learning Solutions (CPLS), New Horizons maintains the world’s largest network of Microsoft Gold Certified Partners for Learning Solutions and conducts more Microsoft technical and certification training than any other company in the world.

“With 300 locations worldwide, we can customize our programs to fit just about any business’s training needs,” Moses says. “We will provide everything from a training location, instructors, laptops and just about everything else that’s necessary for success.”

“As Charleston continues to grow into a hub for multinational corporations, we believe we’re the best-suited IT organization to provide custom IT training,” Moses says. “Our client base and reputation is second to none.”

5300 International Blvd., Building C Suite 203, Charleston, SC 29418 843-714-2040 www.newhorizonsSC.com

Special Advertising Supplement | 2010 Profiles in Business

35

T

Seasons OB/GYN is dedicated to superior care hroughout the seasons of a woman’s life, the physicians and staff at Seasons OB/GYN are available to provide warm, caring and professional service in a state-of-the-art medical environment conveniently located at Trident Medical Center in North Charleston.

“We want women to understand that our practice is dedicated to superior care throughout the changes that occur in a lifetime, from adolescence through the golden years,” explains Richard P. Day M.D., managing physician of Seasons OB/GYN. “We believe it’s important for any patient to have a doctor that knows them and their medical history and builds upon that care.”

Seasons’ practice comprises four board-certified physicians, one certified nurse midwife, one nurse practitioner and a team of nurses and staff that have the patient’s interest at heart. Together, they offer patients more than 27 years of combined experience.

“By working together as a team, we can provide our patients with expert, comprehensive care in a safe and nurturing environment,” Day explains. “We have found that our patients are pleased with our team approach and like the way we function with open communication and professional standards.”

From routine gynecological care to pregnancy and menopause, Seasons physicians work together with the practice’s highly

trained staff to ensure that each and every woman who visits feels completely comfortable and secure.

Seasons OB/GYN provides obstetrical and maternal care as well as overall gynecological care. This includes obstetrics patients who are high-risk and those who are interested in a vaginal birth after having had a cesarean section, which is known by the acronym VBAC. Seasons also works with Lowcountry Pregnancy Center to offer free pregnancy tests and prenatal care to those in need.

By striving to understand each patient’s issues, Seasons also offers a number of services including in-office surgical procedures. It offers new birth control alternatives, such as Mirena, Paragard and Essure. Each of these options offers the patient an individualized course of action. Seasons physicians want to make sure their patients are educated and comfortable with their selected course of action and will do their part in making that decision a knowledgeable one.

Affiliated with Trident Hospital, Seasons also offers classes at Trident Medical Center, including childbirth preparation, breastfeeding support, baby care basics, infant CPR and more.

For more information on services or to schedule an appointment, call 843-569-2900.

9279A Medical Plaza Drive North Charleston, SC 29406 843-569-2900 www.seasonsobgyn-sc.com

36 2010 Profiles in Business | Special Advertising Supplement

B

3e Resources helps clients advance sustainability efforts

uilding a new home or headquarters for your business can feel a lot like standing in front of an open refrigerator, bewildered by all the choices. Brad DeVos, owner of 3e Resources, can help you sort through those construction decisions to arrive at the most cost-effective and sustainable plan for you — and he’ll remind you to close that refrigerator door, as well.

DeVos moved to Charleston in 1999 to continue his work as an engineering consultant, but his career took a decisive turn in 2003 when he obtained his Leadership in Energy and Environmental Design (LEED) accreditation from the U.S. Green Building Council. As one of the first LEED professionals in South Carolina, DeVos founded 3e Resources in 2009 and focused on giving his clients guidance on building or renovating a structure that will serve them efficiently for years to come.

“It is all about choices, and when it comes to the growing sustainability movement, the choices are endless,” DeVos said. “It is difficult for clients, many of whom have never built a building before, to sort through all of the options being thrown their way. We are talking about the largest investment an owner may ever make. So every decision must be taken seriously, and it has to make sense financially, as well as environmentally.”

A typical construction project includes engineers, architects, designers, suppliers and contractors — and their opinions vary when it comes to the “best” way to build. 3e Resources helps clients sift through the options and find the most costeffective path. “Sustainability is just another word for efficiency,” DeVos said. “At the end of the day, efficiency is what every businessperson wants.”

DeVos says his independence is crucial to the planning process, since he offers each client honest advice regarding costs, outcomes and expectations. That same independent stance gives him total flexibility regarding his scope of services. “On any given day, I can either be helping a building owner find office furniture with recycled content, source local food for a restaurateur, or assisting a contractor with LEED documentation.”

Ultimately, DeVos hopes to change how the design community approaches sustainability.

“Sustainability is about using fewer resources, and this is not always easy, sexy or exciting,” he said. “Over the past decade, I’ve watched the green movement grow from obscurity to a meaningless marketing catch phrase without accomplishing much. This has to change, and I hope 3e Resources can help.”

725 Davenport Drive Mount Pleasant, SC 29464 Phone: 843-452-8285 www.3e-Resources.com

Special Advertising Supplement | 2010 Profiles in Business

37

Charleston’s School for Dogs puts class in session for pets, owners, community

W

hether a dog owner wants to build rapport with a pet or correct problematic behavior, Tommy Grammer and Corday Rice can customize a program for any pet situation.

Grammer started Charleston’s School for Dogs in 2004 after moving from Knoxville, Tenn., and working for another dog training company in Charleston.

Rice joined in 2006 after working at a veterinarian clinic in Chapel Hill, N.C. The school offers private, group and boarding lessons that address topics such as owner-to-pet communication, problem-solving (chewing, biting, jumping, etc.), separation anxiety, and aggression management and resolution. Clients are able to mix and match various services to meet the specific needs of the pet.

“What makes us unique, I think, is that we take a very practical approach and really tailor our training to our clients’ needs,” Grammer said. “We don’t try to sell our clients a service that’s not going to help build a pet-to-owner communication relationship.”

private training sessions, along with continuing to offer the school’s popular group and boarding classes.

Seeking to reach a broader market, Charleston’s School for Dogs has recently begun posting video footage on its website so prospective clients can witness the trainers’ talents firsthand. Grammer and Rice also said they hope to expand their brand across the state’s borders and add clients from the surrounding region.

The trainers, however, insist they will still be carrying the workload.

“This is a skill,” said Grammer. “And we want to maintain the integrity of what we do by doing the training ourselves.”

With Charleston’s School for Dogs, you get a tailor-made training program for your pet, administered by highly referred, experienced and communityconscious dog training professionals.

The trainers have achieved much success by having a collaborative perspective and flexible scheduling. And for Grammer and Rice, the whole equals more than the sum of its parts.

In addition to their team approach, Grammer and Rice believe their ability to build relationships with community dog owners and organizations — such as Pet Helpers, Charleston Animal Society and the Animal Behavior College — have helped them grow their clientele.

“We know dogs and we get results, which makes for a stable referral network,” Grammer said.

Participation with such organizations also demonstrates Charleston’s School for Dogs’ commitment to philanthropy in the greater Charleston area.

For the future, Grammer and Rice are focused on increasing the number of

843-568-7162 (Tommy Grammer) 843-324-9706 (Corday Rice) tgrammer@charlestonschoolfordogs.com www.charlestonschoolfordogs.com

38 2010 Profiles in Business | Special Advertising Supplement

C

Pinckney-Carter Company’s reputation is built on your satisfaction

ooper Carter and his brothers, Beau and J.D., grew up in the insurance business. And as third-generation owners of Pinckney-Carter Company, they understand the importance of offering clients quality insurance products and quality service.

“We’re a local, independently operated insurance agency.

“We’re really no-pressure. We’re going to look out for your best interest and what you need. While price is important, we look at the whole picture and how you need to be protected.”

Pinckney-Carter Company was established as a real estate and insurance company in Charleston in 1880 by C.F. “Fletcher” Carter Jr. and Lawrence Pinckney. Together, Fletcher Carter — who was also one of the charter members of the Charleston Real Estate Board — and Pinckney built a foundation for the business that has proudly continued for nearly 130 years.

In addition to providing a web site that clients can use to glean useful information — and even obtain quotes — Pinckney-Carter believes in personal attention and building relationships the way the company’s founders did.

In the 1950s, the company began phasing out its real estate services, instead choosing to focus on what it does best — property and casualty insurance.

“We’re always just a phone call away, and you don’t have to dial an 800 number to reach us,” Carter said.

Since 1997, the company has been run by the three brothers: Beau, president and head of the commercial line; J.D., vice president and treasurer; and Cooper, vice president and head of the personal line. Their father, C.F. Carter III, still plays an active role in the community.

“My grandfather built our business on honesty,” he added. “He always said to be honest and do the right thing and you’ll be able to grow the business.

And he was right.”

Business is booming, and Cooper Carter attributes much of the company’s success to its employees. Staff members regularly participate in continuing education classes, and the company focuses on hiring the right people for the job. As a result, many of its employees have been there in excess of 10 years.

Carter notes, “Their knowledge and the service they provide is outstanding.”

Another factor involved in Pinckney-Carter’s growth is that, as an independently operated insurance agency, they are free to choose from a variety of carriers for their individual and commercial clients.

“We’re not owned by or affiliated with a national chain or bank,” Carter said.

The company’s commitment to serving the community is just as strong as its commitment to serving customers.

The Pinckney-Carter staff participates in the Backpack Buddies program with the Lowcountry Food Bank. Each month, they fill 35 backpacks with food and deliver them to children at Dunston Elementary School in North Charleston.

The brothers also serve on various insurance advisory boards. Cooper Carter won the 2007 Young Agent of the Year Award from the S.C. Independent Insurance Agency and J.D. Carter is the past president of the Independent Insurance Agents of Charleston Chapter; while all three recently won Boss of the Year from the Charleston Association of Insurance Professionals.

1956 Remount Road, North Charleston, SC 29406 843-747-9073 www.pinckneycarter.com

Special Advertising Supplement | 2010 Profiles in Business

39

I

Stasmayer provides a creative approach to IT solutions with best-in-class service magine sitting in your office at 4:59 p.m. on a Friday with seven important items left on your daily task list. You’re missing your children’s soccer practice, and then your computer breaks down just as you need to send out your last e-mail.

Now would be a good time to be a customer of Stasmayer, Incorporated.

Stasmayer helps its clients use technology intelligently so they can manage their cost of doing business, mitigate risk and implement tools that drive productivity, freeing business owners to concentrate on growth.

An IT and communications consulting firm specializing in systems integration, software and network management, Stasmayer began eight years ago as an idea between two college friends, David Stasaitis and Richard Krenmayer. Their goals were similar: to provide a creative and stylish approach to IT solutions while providing best-in-class service.

Today the company’s headquarters is located on James Island, and the staff calls the Lowcountry home.

Small to medium-sized businesses outsource their IT needs to Stasmayer. “We are your IT department, we are your CIO, we are your IT director,” said Krenmayer, the company’s COO and cofounder. “We’ll even sit on your board of directors. The bottom line is that Stasmayer is your trusted adviser.”

The company’s services always start with education — learning about their clients’ infrastructure, goals and challenges to identify inefficiencies. Next, they consult with clients on a range of subjects regarding what services and products will best fit their organization. The final step is to create a specific solution package and roadmap for them.

“While we will work for any professional business,” Krenmayer said, “we have a niche with the law and medical industries. We are the No. 1 resource in the state for law firm management solutions. We hold certifications in software solutions from the industry’s top providers, such as Clio by Themis Solutions, and are the only practicing Amicus Attorney Certified Consultant in the state.”

Stasmayer helps medical practices manage the challenges of moving into an electronic medical records environment. As compliance with the Health Insurance Portability and Accountability Act (HIPAA) becomes more complex, Stasmayer can help medical practices evaluate their needs and implement the appropriate software and IT infrastructure.

“We are constantly researching and testing new technology to make sure our clients have cutting-edge solutions at the right times,” Krenmayer said. “We provide all the latest technologies to our clients: Mac, virtualization, cloud-based computing, managed services, help desk, server solutions — and there is much more in our research and development pipeline coming soon.”

930 Folly Road, Suite A, Charleston, SC 29412 843-724-3440, ext. 20 www.stasmayer.com

40 2010 Profiles in Business | Special Advertising Supplement