CRBJ Health & Wellness 2011 by SC Biz News

HEALTH &

WELLNESS 2011

â&#x20AC;&#x2DC;Getting there togetherâ&#x20AC;&#x2122; Agencies work together to create a healthier S.C.

Wellness programs on the rise

Programs aim to keep employees healthy and combat rising insurance costs

Lists & Resources

A reference for business owners, managers and professionals

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We all know exercise decreases one’s risk for heart disease. Studies are now indicating that exercising outdoors offers added benefits over the traditional gym or indoor location. Contact with nature has been shown to provide medical benefits including lower blood pressure and cholesterol, and enhanced survival and recovery after a heart attack or surgery. Communing with nature lowers stress and assists with attention or behavior disorders in youth. Vitamin D, supplied by sunshine, has been shown to help ward off a variety of diseases. We encourage you to practice “green exercise” and recreate outdoors in your parks today. Your Charleston County Parks are the prime spots for outdoor exercise. These venues deliver fun, fresh air and affordable options to benefit your health.

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Trident Health System is honored to sponsor this edition of Health & Wellness. As the health care landscape changes, it will become more important for health care providers to place a strong emphasis on wellness and prevention. This means looking at new and better ways to help the populations we serve learn about becoming healthier and maintaining their health through an active and productive lifestyle. With more than 2,000 employees, 500 physicians and 250 volunteers, Trident Health System is a valuable neighbor and partner in improving the overall health of the Lowcountry. We look forward to the continued expansion of wellness programs for the community, as well as further facility development at Trident Medical Center, Summerville Medical Center and Moncks Corner Medical Center. I hope you find information in this issue of Health & Wellness that will interest and inspire you. Here’s to your health! Todd Gallati President and Chief Executive Officer Trident Health System

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CONTENTS Health & Wellness

Lists & Resources

Creating a healthier S.C........................................ 2

Home Health.......................................... 11

Wellness programs on the rise.............................. 4 Consumers should ask questions about quality of care............................................ 6

Urgent Care Centers............................... 12 Health Insurance Companies.................... 13 Surgery Centers..................................... 15 Hospitals................................................ 16

Health & Wellness 2011: An employer’s guide

Health Lists&&Wellness Resources 2011

Health & Wellness

elcome to the Charleston Regional Business Journal’s Health & Wellness guide. We created this publication to serve as a ready reference for business owners, managers and professionals who want to control company health

care costs and increase the productivity and loyalty of their employees through wellness and prevention initiatives. In this edition, we take a look at efforts being made at the state and local levels to create a healthier population, the importance of workplace wellness programs, as well as ways to help consumers ensure they are getting quality health care.

Creating a healthier South Carolina Allison Cooke Oliverius and Staff Reports

outh Carolina continues to rank near the bottom for most health status indicators, including cardiovascular disease, cancer and overall health. “It’s a combination of genetics and environmental factors,” said Rick Foster, senior vice president of quality and patient safety for the S.C. Hospital Association. “Our health status is not where we want it to be, but in 2020, we want to have the most improved health in the nation.” Foster is encouraged this will happen through the association’s partnership with 89 hospitals in the state, as well as public and private organizations at the local, state and national levels. South Carolina is one of the few states that have gotten these sources to agree to work together, he said. “We know we are not going to get there alone; we have to get there together.” Foster also believes the state will achieve its goal with the help of various programs it has put into place, including Every Patient Counts and Safe Surgery 2015, both of which are oriented toward patient safety. Another key element will be Working Well, a Duke Endowment-funded program aimed at improving health awareness and wellness in the workplace, and ultimately increasing hospital employee productivity, decreasing absenteeism and reducing health care costs and insurance premiums. Working Well is a three-year initiative that brings evidence-based policies into hospitals’

current employee wellness programs. It focuses on three main goals: tobacco-free people and places; a healthy, affordable food environment; and access to physical activity throughout the workday. More than 30 hospitals are currently involved in Working Well. Foster said the benefits of the program will ultimately translate to the business community as well. “Within each community, the hospitals will take the lead and reach out to the business community” to create similar programs, Foster said. “We kind of view it that hospitals need to be clearly established as kind of an anchor in the communities they serve, not just for health care, but for the health of the community.”

Part of the transformation

The S.C. Hospital Association was created in 1921 to represent the state’s hospital community but has sharpened its focus in the last five years to include not only advocating for quality health care but being part of the transformation. Its programs include Every Patient Counts, in which it has partnered with its member hospitals, as well as private and public organizations, to: • Create an organizational culture of safety with engaged leadership. • Improve the quality and outcome of evidence-based medical care for key patient populations.

Health & Wellness 2011: An employer’s guide

• Eliminate preventable, serious adverse events and unintended patient harm. • Establish a patient-centered environment of care with open, transparent communication. “South Carolina’s hospitals have a commitment to every patient who walks through their doors, and that is to provide the highest quality of care and the safest environment possible,” Foster said. “We know that problems with communication are the No. 1 cause of unintended harm. We want to improve this within and across organizations, get families involved, patients involved, as well as make sure communication is open and transparent.” In addition, South Carolina is the only state to partner with the Harvard School of Public Health for Safe Surgery 2015, an effort to improve surgical safety throughout the United States, Foster said. South Carolina first participated in a Surgical Safety Sprint in 2009, led by the World Health Organization. The S.C. Hospital Association succeeded in getting 80% of the hospitals statewide to participate in the event, which involved surgical teams’ use of a checklist before and after each surgical procedure. The checklist was based on one that is used in the aviation industry at the beginning and end of each flight. As a result of the 2009 study, “They found that by using the checklist, they saw large reductions

see HEALTHIER, page 10

Health Lists&&Wellness Resources 2011

Wellness programs on the rise Programs aim to keep employees healthy while combating rising insurance costs by Allison Cooke Oliverius

growing number of companies aiming to improve the health and well-being of their employees are implementing wellness programs, which in turn boosts productivity and ultimately the company’s bottom line. A recent nationwide study by MetLife revealed that more than 37% of small companies and 61% of large companies nationwide now offer wellness programs, up from 27% and 46%, respectively, in 2005. The Business Journal also conducted a recent survey, in which 63% of those surveyed said they had wellness programs in place and 63% of those people said they have seen an increase in productivity and morale as a result. About 34% said they had also seen health costs decrease.

The Patient Protection and Affordable Care Act could further increase these numbers; $200 million has been set aside in the new legislation to provide grants for small companies to begin offering wellness programs. And in 2014, the law will enable all businesses to increase incentives for employee participation.

Why begin a wellness program?

Dr. Ann Kulze, a corporate wellness trainer, motivational speaker and owner of Just Wellness, said corporate programs began as a way for companies to reduce health care expenses but have evolved into a way to increase profits while making the workplace more inviting for employees. “It’s not just about saving money, it’s about making money — really big money,” Kulze said. “There is a solid core of science telling us that unhealthy lifestyles increase health care costs. “Workplace wellness decreases health care costs. And we now have a solid core of evidence

Health & Wellness 2011: An employer’s guide

that the programs also provide a positive return on investment.” The most effective corporate wellness programs are generally showing a return of $4 for every $1 spent, she said, adding that returns can be seen in 12 to 24 months. Executives at AgFirst Farm Credit Bank believe offering a wellness program is part of helping employees achieve a work/life balance. It also sends a message to employees that says: “We care, you are important and you make a difference,” said Karen Kemp, manager of organization development and recruiting for AgFirst. AgFirst has an employee-run wellness committee that organizes activities and events, as well as surveys employees for the types of programs they are looking for. The company partners with area businesses so employees can take a Pilates class during lunch at the local YMCA or invite a yoga instructor or massage therapist to offer a class at the office. The company recently had “fantastic” participation in a recent

Health Lists&&Wellness Resources 2011

“Biggest Loser” competition, during which employees lost almost 1,000 pounds.

How to begin a program

Companies vary in the design of their wellness programs. Some human resources departments take responsibility for oversight of the program; other companies establish wellness committees, giving employees more control. The Internet offers useful tools to help create a program, and consultants like Kulze can design and administer a program for you for a fee. Beginning a wellness program can be as simple as educating your employees on the advantages, then recruiting a committee of employees to help develop a wide variety of programs to appeal to different types of employees. Typical programs begin with a health assessment and, based on the wants and needs of the employees, could include programs for weight loss or smoking cessation. Employees might be invited to walk during their lunch hour or sign up to run a race together. Monthly newsletters with health tips and recipes could be sent to employees. Lunch-andlearn workshops might be organized, featuring local health and wellness professionals. Some companies build on-site wellness centers where employees, and sometimes family members, can work out or take a health educa-

tion class. Other companies make sure healthy food is available or offer flexible schedules so employees can more easily work exercise in. “Environmental changes are key,” Kulze said. “You have to take steps to ensure the work environment is consistent with the goal of helping employees to be healthier.” Companies should also know the legalities involved in setting up a wellness program. For example, they must be in compliance with the Americans with Disabilities Act and the Health Insurance Portability and Accountability Act.

Cash is king

Some companies offer incentives to keep employees motivated, but organizing a support system among employees — and having buy-in from the top down — is crucial to success. “The single greatest role model, and in my experience where companies have seen the greatest results, is when the CEO is on board,” Kulze said. Still, “Studies show incentives absolutely increase participation, and cash is king,” she said. “Tax advantages, a reduction in health care premiums, gift cards — you’d be surprised at how little it takes to incentivize employees and get 75% to opt in.” cr bj

Reach Allison Cooke Oliverius at 843-849-3149 or aoliverius@scbiznews.com.

Get regular screenings Simply having an annual physical exam can lead to better health and lower health care costs. The frequency at which you have an exam depends on your age and family history. Generally: • Have at least one physical while in your 20s. • Have a physical every one to two years in your 30s. • Begin annual physicals at age 40. • Based on family history and physical health, a regular exam might be needed more frequently. • Begin colon cancer screenings at age 50; begin at age 40 if you have a family history of colon cancer.

Health & Wellness 2011: An employer’s guide

Health Lists&&Wellness Resources 2011

Consumers should ask questions about quality of care Staff Report

any people trust their doctors and health care providers to make the best decisions for them. Patients might feel intimidated or too embarrassed to ask questions or seek a second opinion, but the role of a responsible health care consumer is to assess the quality of health care. Even though insurance might limit health care choices, consumers can still ensure basic standards of quality are being met. Currently, few national standards for health care quality exist, but organizations like the National Quality Forum and the Institute of Medicine are researching best practices and established standards for patient care. The Institute of Medicine defines quality as “the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.” Both organizations see quality care as being safe, timely, effective, beneficial, patientcentered, equitable and efficient. Standards of

Online Resources These sites can help you compare hospitals and research doctors. Agency for Healthcare Research and Quality www.ahrq.gov American Hospital Directory www.ahd.com American Medical Association www.ama-assn.org DocFinder www.docboard.org Federation of State Medical Boards www.fsmb.org Healthfinder www.healthfinder.gov

Institute of Medicine www.iom.edu Joint Commission www.jointcommission.org National Institutes of Health www.nih.gov National Quality Forum www.qualityforum.org S.C. Hospital Association www.scha.org U.S. Department of Health & Human Services Hospital Compare www.hospitalcompare. hhs.gov

Inquiring minds = healthy bodies The following are 10 basic questions every patient should ask: • What is this test for? • How many times have you done this (test/procedure)? • When will I get the results? • Why do I need this surgery? • Are there any alternatives to this surgery? • What are the possible complications? • Which hospital is best for my needs? • How do you spell the name of that drug? • Are there any side effects? • Will this medicine interact with medicines that I’m already taking? More questions can be found on the question builder at www.ahrq.gov/ questionsaretheanswer/questionBuilder.aspx. Source: Agency for Healthcare Research and Quality, www.ahrq.gov

care would establish a matrix for achievement of these requirements for quality care.

Do your homework

Employers should encourage their employees to ask questions and understand their health care. Several websites allow patients to compare hospitals, such as www.hospitalcompare.hhs.gov, and see how they rank in terms of services and overall quality. A little research can go a long way toward money savings and better care. Patients should also take the time to understand their treatments, including tests and prescription medications. Medically sound websites can provide useful information on tests, drugs and potential treatments. Patients should arm themselves with some background research so they can ask questions and intelligently discuss their care with their physician.

Educating health care consumers

The Agency for Healthcare Research and Quality, in conjunction with the Advertising Council, has launched a campaign to encourage patients to take an active role in their health care, especially by asking questions. Materials available on the agency’s website, www.ahrq.gov/questionsaretheanswer, include a question builder that lets patients customize a list of questions to bring to their next doctor’s appointment. “People spend more time mentally prepar-

Health & Wellness 2011: An employer’s guide

ing when they go to see the car mechanic,” said agency director Dr. Carolyn Clancy. “People arrive (at the doctor) and expect me to be the conductor. Many people will say they don’t get enough time with doctors. They are probably right, but if you think ahead and prepare with questions, you will get more out of the encounter.” In addition, asking questions can help you avoid becoming a victim of a medical error. Clancy points to a report her agency published with the American Hospital Association that focuses on five steps to safer health care: 1. Ask questions if you have doubts or concerns. With each medical encounter, people ask an average of 1.4 questions, Clancy said, including questions about parking. “As a doctor, I can’t know what is in someone’s head.” 2. Keep a list of all medicines you are taking, including non-prescription medicines. 3. Get the results of any test or procedure. “What many people don’t appreciate is that there is no standard expectation for how to notify people about test results,” Clancy said. “Some doctors think no news is good news. You need to know the results.” 4. Talk to your doctor about which hospital is best for your needs. 5. Make sure you understand the procedure you’re having done. “The more you participate, the better off you are,” Clancy said. cr bj

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Health & Wellness 2010: An employerâ&#x20AC;&#x2122;s guide

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Health Lists&&Wellness Resources 2011 HEALTHIER, continued from page 2 in surgical death rates and complications,” Foster said. From there, South Carolina began its own Operation Safe Surgery program, which led to its selection for Safe Surgery 2015. “The plan is now that we not only try to reach our statewide goal by 2013 but that we will serve as a model that will be implemented in different states across the country by 2015,” Foster said.

Getting there together

In March, health care leaders announced a collaboration to improve health care outcomes by combining their individual initiatives and to move successful pilot programs more quickly into mainstream medicine. The S.C. Hospital Association, Health Sciences South Carolina and BlueCross BlueShield of South Carolina formed the S.C. Partnership for Health. The partnership will follow a concept called “Triple Aim,” a strategy developed by the Institute for Healthcare Improvement that works to improve the experience of care, improve the health of populations and reduce per capita costs of health care. The Partnership for Health’s members represent health care payers, providers and academics who study health care trends.

“Rather than pursuing these objectives in isolation, our organizations will work together within the South Carolina Partnership for Health to focus on mutual priorities to improve the health of the citizens of our state,” said Jim Deyling, president of BlueCross BlueShield of South Carolina and chairman of the new group. The nonprofit’s first project aims to reduce preventable hospital readmissions, such as for heart failure, heart attacks and pneumonia. The group is examining, for example, academic research, success stories from elsewhere, barriers to care, low-cost interventions and gaps in care. The group will develop possible solutions and, if pilot projects are successful, disseminate them statewide. “Individual communities and organizations have been working to improve site-specific care, but we won’t achieve high-value health care unless initiatives are broadened statewide,” said Thornton Kirby, president of the S.C. Hospital Association and secretary of the organization. The announcement of the joint effort was made by Maureen Bisognano, president and CEO of the Institute for Healthcare Improvement, during her address to nearly 400 attendees at the fourth annual S.C. Patient Safety Symposium in Columbia. “Widespread inefficiencies in the U.S. health care system waste precious resources; best-

Health & Wellness 2011: An employer’s guide

known science is not reliably applied; and our patients too frequently suffer unintended harm and avoidable deaths,” she said. “For academic leaders, insurers and health care providers to come together statewide in South Carolina to tackle the Triple Aim, using a community collaborative approach, is a first in the nation.” The organization includes leaders from the highest levels of the founding organizations: Deyling is chairman; Kirby is secretary; and Jay Moskowitz, Health Sciences South Carolina president and CEO, is treasurer. “South Carolina is the only state in the nation where all the major research-intensive universities and largest teaching hospital systems have joined forces to use collaborative research to improve population health and patient care. Now we can complete the circle by engaging more directly with insurers and the business community,” Moskowitz said. cr bj

Reach Allison Cooke Oliverius at 843-849-3149 or aoliverius@scbiznews.com.

Lists & Resources

he following section is meant to serve as a ready reference for business owners, managers and professionals. The Lists & Resources section includes a vast amount of

information on the region’s top businesses in the health care industry presented in list form. Because of space constraints, only the top-ranked companies are included in printed lists. For a full list of participating companies, find this list at www.scbiznews.com/data.

Charleston-area Home Health Agencies Ranked by Number of Employees Company

Phone Fax Website

Physical Occupational Speech- Medical Home Nursing Therapy Therapy Language Social Health Care Top Local Year Local Aide Svcs. Svcs. Official(s) Founded Employees

AllCare Living Services Inc. 1675 N. Main St., Suite 105B Summerville, SC 29483

843-832-9888 843-832-3522 www.allcarelivingservices.com

120

Care For Life Inc. 1033-C Wappoo Road Charleston, SC 29407

843-852-9090 843-852-0500 www.careforlifecharleston.com

100

843-571-3000 843-571-1111 www.homeinstead.com/264

100

843-856-2582 843-856-2593 www.lowcountrycompanions.com

843-628-3642 843-884-5260 www.home-care-plus.com

843-762-3601 843-762-7074 www.phchealth.com

ComForcare Senior Services 2225 Ashley Crossing Drive, Suite 201 Charleston, SC 29414

843-573-7354 843-573-7374 www.charlestoncomforcare.com

S.C. DHEC Region 7 Home Health Services 4050 Bridge View Drive, Suite 600 North Charleston, SC 29405

843-953-2450 www.scdhec.gov/health/region7/ hh.htm

Home Instead Senior Care 29 Gamecock Ave., Suite 101 Charleston, SC 29407 Lowcountry Companions Senior Care 1459 Stuart Engals Blvd., Suite 203 Mount Pleasant, SC 29464 Home Care Plus 1036 eWall St. Mount Pleasant, SC 29464 PHC Home Health 1923 Maybank Highway, Suite D Charleston, SC 29412

Kelly P. Williams

1998

Mary E. Peters

1995

Harry Fendrich

1999

Wendy Weisner

2005

Suzy Kuppens

2010

Sarah Gassman Schultz

1992

Richard Glassman

2008

Cansas Deitz

INP

INP=Information not provided. NR=Not ranked. N/A=Not applicable. Because of space constraints, only the topranked companies are included in printed lists. For a full list of participating companies, find this list at www.scbiznews.com/data. Although every attempt is made to ensure the accuracy of lists, errors sometimes occur. Please send additions or corrections to List Research, 389 Johnnie Dodds Blvd., Suite 200, Mount Pleasant, SC 29464, fax to 843-849-3122 or go to http://www.scbiznews.com/data and click on “Add Data.”

Researched by Clayton Wynne

Health & Wellness 2011: An employer’s guide

Lists & Resources

Urgent Care Centers Doctors Care Charleston West 3424 Shelby Ray Court Charleston, SC 29414 Phone: 843-402-6834 Website: www.doctorscare.com Hours: 8 a.m.-8 p.m. Mon.-Fri., 9 a.m.-5 p.m. Sat.-Sun. Services: Urgent, family and occupational care

Doctors Care Ivy Hall Highway 17 North 3074 U.S. Highway 17 N. Mount Pleasant, SC 29466 Phone: 843-884-6424 Website: www.doctorscare.com Hours: 8 a.m.-8 p.m. Mon.-Fri., 9 a.m.-5 p.m. Sat.-Sun. Services: Urgent, family and occupational care

Doctors Care Mount Pleasant 631 Johnnie Dodds Blvd. Mount Pleasant, SC 29464 Phone: 843-881-0815 Website: www.doctorscare.com Hours: 8 a.m.-8 p.m. Mon.-Fri., 9 a.m.-5 p.m. Sat.-Sun. Services: Urgent, family and occupational care

Doctors Care Northwoods 8091 Rivers Ave. North Charleston, SC 29406 Phone: 843-572-7000 Website: www.doctorscare.com Hours: 8 a.m.-8 p.m. Mon.-Fri., 8 a.m.-5 p.m. Sat.-Sun. Services: Urgent, family and occupational care

Doctors Care Summerville 410 N. Main St. Summerville, SC 29483 Phone: 843-871-3277 Website: www.doctorscare.com Hours: 8 a.m.-8 p.m. Mon.-Fri., 9 a.m.-5 p.m. Sat.-Sun. Services: Urgent, family and occupational care

Kiawah-Seabrook Medical and Urgent Care 345 Freshfields Drive, Suite J101 Johns Island, SC 29455 Phone: 843-768-4800 Website: www.kiawahseabrookmedical.com Hours: 8 a.m.-5 p.m., Mon.-Fri. (closed noon-1 p.m.), 8 a.m.-noon Sat. Services: General illness, lacerations, minor surgery, X-ray, laboratory, immunizations, workers’ compen-

Listed alphabetically

sation, physicals, allergies, electrocardiogram

Long Point Urgent & Family Care 570 Long Point Road Mount Pleasant, SC 29464 Phone: 843-856-6970 Website: www.ropersaintfrancis.com/HomePage/ Facilities/Urgent_Care_ER/Mt_Pleasant/LongPointUrgentCare.aspx Hours: 8 a.m.-8 p.m. Mon.-Fri., 10 a.m.-6 p.m. Sat. and Sun. Services: Basic lacerations and fractures, sprains and strains, eye emergencies, gastroenteritis and stomach upset, sore throats and flu, urinary tract infections, other illnesses and injuries

MEDcare Urgent Care Center 1850 Sam Rittenberg Blvd. Charleston, SC 29407 Phone: 843-793-6093 Website: www.medcareurgentcare.com Hours: 9 a.m.-9 p.m. daily Services: Allergies, asthma, abdominal pain, bronchitis, pneumonia, cough, croup, sore throat, colds, flu, viral illness, conjunctivitis (pink eye), eye injuries, ear infection, sinus infection, bone fracture, dislocation, muscle sprains, strains, back pain, headache and migraine pain, burns and thermal injuries, insect and animal bites, abscess drainage, urinary tract infections, kidney stones, sport-related injuries, dehydration, removal of foreign objects, wounds, lacerations, abrasions, rash, allergic reactions, splinting, crutches, air casts, X-ray, CT scan, electrocardiogram, vaccinations and immunizations, health physicals, sports physicals, occupational medicine, on-the-job injuries, in-house laboratory and in-house pharmacy

MEDcare Urgent Care Center 8720 Dorchester Road North Charleston, SC 29420 Phone: 843-552-3629 Website: www.medcareurgentcare.com Hours: 9 a.m.-9 p.m. daily Services: Allergies, asthma, abdominal pain, bronchitis, pneumonia, cough, croup, sore throat, colds, flu, viral illness, conjunctivitis (pink eye), eye injuries, ear infection, sinus infection, bone fracture, dislocation, muscle sprains, strains, back pain, headache and migraine pain, burns and thermal injuries, insect and animal bites, abscess drainage, urinary tract infections, kidney stones, sport-related injuries, dehydration, removal of foreign objects, wounds, lacerations, abrasions,

Health & Wellness 2011: An employer’s guide

rash, allergic reactions, splinting, crutches, air casts, X-ray, CT scan, electrocardiogram, vaccinations and immunizations, health physicals, sports physicals, occupational medicine, on-the-job injuries, in-house laboratory and in-house pharmacy

Moncks Corner Medical Center 401 N. Live Oak Drive, U.S. Highway 17A Moncks Corner, SC 29461 Phone: 843-761-8721 Website: www.tridenthealthsystem.com Hours: 24-hour emergency room Services: Emergency, radiology, digital mammography, laboratory, primary care and specialty physicians, physical therapy, ultrasound, physical rehabilitation

Nason Medical Center 1101 Bowman Road Mount Pleasant, SC 29464 Phone: 843-284-4911 Website: www.nasonmedical.com Hours: 8 a.m.-8 p.m. Mon.-Sun. Services: Doctor referrals, urgent and emergency medical care, workers’ compensation, occupational medicine, imaging and laboratory services

Nason Medical Center 5133 Rivers Ave. North Charleston, SC 29406 Phone: 843-399-3500 Website: www.nasonmedical.com Hours: 8 a.m-8 p.m. daily Services: Doctor referrals, urgent and emergency medical care, workers’ compensation, occupational medicine, imaging and laboratory services

Nason Medical Center 8901 University Blvd. North Charleston, SC 29406 Phone: 843-377-2911 Website: www.nasonmedical.com Hours: 8 a.m-8 p.m. daily Services: Doctor referrals, urgent and emergency medical care, workers’ compensation, occupational medicine, imaging and laboratory services INP=Information not provided. NR=Not ranked. N/A=Not applicable. Because of space constraints, only the top-ranked companies are included in printed lists. For a full list of participating companies, find this list at www.scbiznews.com/data. Although every attempt is made to ensure the accuracy of lists, errors sometimes occur. Please send additions or corrections to List Research, 389 Johnnie Dodds Blvd., Suite 200, Mount Pleasant, SC 29464, fax to 843-849-3114 or go to at http://www.scbiznews.com/data and click on Add Data.

Lists & Resources

Health & Accident Insurance Cos. in South Carolina Ranked by Premiums Written in 2009 Company Address BlueCross BlueShield of South Carolina I-20 at Alpine Road, Columbia, SC 29219 United Healthcare Insurance Co. 450 Columbus Blvd., Hartford, CT 06115 American Family Life Assurance Co. of Columbus 1932 Wynnton Road, Columbus, GA 31999 Metropolitan Life Insurance Co. 200 Park Ave., New York, NY 10166 Golden Rule Insurance Co. 7440 Woodland Drive, Indianapolis, IN 46278 Connecticut General Life Insurance Co. 1601 Chestnut St., Philadelphia, PA 19192 Aetna Life Insurance Co. 151 Farmington Ave., Hartford, CT 06156 Prudential Insurance Co. of America 100 Mulberry St., Gateway 3, 7th Floor, Newark, NJ 07102 Hartford Life and Accident Insurance Co. 1 Hartford Plaza, Hartford, CT 06105 Genworth Life Insurance Co. 6604 W. Broad St., Richmond, VA 23230 Colonial Life & Accident Insurance Co. 1200 Colonial Life Blvd. W., Columbia, SC 29210

Phone/ Website 800-550-6322 www.southcarolinablues.com 860-702-5000 www.uhc.com 843-266-1800 www.aflac.com 212-578-2211 www.metlife.com 317-715-7111 www.goldenrule.com 860-726-6000 www.cigna.com 860-273-0123 www.aetna.com 973-802-6000 www.prudential.com 860-547-5000 www.thehartford.com 888-322-4629 www.genworth.com 803-798-7000 www.coloniallife.com

INP=Information not provided. NR=Not ranked. N/A=Not applicable. Source: S.C. Department of Insurance, premiums written and market share in South Carolina in 2009, the latest year for which data is available. Because of space constraints, only the top-ranked companies are included in printed lists. Find the expanded version of this list at www.scbiznews.com/data.

Premiums Written

Market Share

$1,218,028,749

42.55%

$292,322,008

10.21%

$64,635,802

2.26%

$56,093,809

1.96%

$51,814,226

1.81%

$51,172,905

1.79%

$45,103,673

1.58%

$41,953,242

1.47%

$41,922,895

1.46%

$33,903,073

1.18%

$33,272,576

1.16%

Researched by Elizabeth Feather

Health & Wellness 2011: An employerâ&#x20AC;&#x2122;s guide

Lists & Resources

Health & Accident Insurance Cos. in South Carolina Ranked by Premiums Written in 2009 Company Address

Phone/ Website

Time Insurance Co. 501 W. Michigan St., Milwaukee, WI 53201 Unum Life Insurance Co. of America 2211 Congress St., Portland, ME 04101 John Hancock Life Insurance Co. (U.S.A.) P.O. Box 111, Boston, MA 02117 Sun Life Assurance Co. of Canada (U.S. branch) 1 Sun Life Executive Park, Wellesley Hills, MA 02481 United World Life Insurance Co. Mutual of Omaha Plaza, Omaha, NE 98175 Lincoln National Life Insurance Corp. 150 N. Radnor-Chester Road, Radnor, PA 19087 Guardian Life Insurance Co. of America 7 Hanover Square, H-26-E, New York, NY 10004 Companion Life Insurance Co. P.O. Box 100102, Columbia, SC 29202-3102 Principal Life Insurance Co. 711 High St., Des Moines, IA 50307 Wellcare Prescription Insurance Inc. 8735 Henderson Road, Ren. 2, Tampa, FL 33634 State Farm Mutual Automobile Insurance Co. 1 State Farm Plaza, Bloomington, IL 61710

414-271-3011 www.assuranthealth.com 207-575-2211 www.unum.com 617-572-4067 www.johnhancock.com 800-786-5433 www.sunlife-usa.com 402-342-7600 www.mutualofomaha.com 877-275-5462 www.lfg.com 212-598-8000 www.guardianlife.com 800-753-0404 www.companionlife.com 515-247-5111 www.principal.com 813-290-6200 www.wellcare.com 888-411-4185 www.statefarm.com

Premiums Written

Market Share

$30,596,495

1.07%

$24,385,672

0.85%

$23,009,401

0.80%

$21,393,263

0.75%

$20,819,895

0.73%

$20,497,839

0.72%

$20,124,421

0.70%

$19,188,896

0.67%

$18,856,863

0.66%

$18,170,894

0.63%

$18,069,276

0.63%

Researched by Elizabeth Feather

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Health & Wellness 2011: An employerâ&#x20AC;&#x2122;s guide

Lists & Resources

Charleston-area Surgery Centers Ranked by No. of Rooms Company Roper Hospital Ambulatory Surgery & Pain Management - James Island 325 Folly Road, Suite 200 Charleston, SC 29412 Charleston Surgery Center 2690 Lake Park Drive North Charleston, SC 29406 Trident Surgery Center 9313 Medical Plaza Drive, Suite 102 Charleston, SC 29406 Lowcountry Outpatient Surgery Center 93 Springview Lane, Unit A Summerville, SC 29485 Roper Hospital Ambulatory Surgery - Berkeley 730 Stoney Landing Road Moncks Corner, SC 29461 Roper Hospital Ambulatory Surgery - West Ashley 18 Farmfield Ave. Charleston, SC 29407 Charleston Endoscopy Center 1962 Charlie Hall Blvd. Charleston, SC 29414 Southeastern Spine Institute Ambulatory Surgery Center 1106 Chuck Dawley Blvd., Suite 100 Mount Pleasant, SC 29464 Elms Endoscopy Center 2671 Elms Plantation Blvd. North Charleston, SC 29406 Surgery Center of Charleston 1849 Savage Road Charleston, SC 29407

Phone Fax Website 843-789-1550 843-789-1545 www.ropersaintfrancis.com 843-764-0992 843-764-3187 www.charlestonsurgerycenter.com 843-797-8992 N/A www.tridentsurgerycenter.com 843-285-6060 843-285-6061 www.lowcountryortho.com 843-899-7700 843-719-5564 www.ropersaintfrancis.com 843-958-2625 843-763-3721 www.ropersaintfrancis.com 843-722-8000 843-723-7850 www.charlestongi.com 866-774-6350 843-884-1174 www.southeasternspine.com 843-797-6800 843-797-6825 www.elmsdigestivesc.com 843-766-7103 843-763-3834 www.charlestonent.com

Source: S.C. Department of Health and Environmental Control, Licensed Ambulatory Surgical Facilities as of April 1, 2011.

Operating Rooms

Endoscopy Rooms

Procedure Rooms

Total No. of Rooms

Administrator

Maria I. Sample

Helene Medley

Jean Carroll

Joyce A. McQuiston

Debra Jones

Maria I. Sample

Wanda M. Punteney

Joseph O. Fischer

David A. Harlan

Betsy P. Shuford

Researched by Clayton Wynne

Health & Wellness 2011: An employerâ&#x20AC;&#x2122;s guide

Lists & Resources

Hospitals

Ranked by No. of Licensed Beds Phone Fax Website

Facility Medical University of South Carolina Medical Center 171 Ashley Ave. Charleston, SC 29425 Roper Hospital 316 Calhoun St. Charleston, SC 29401 Trident Medical Center 9330 Medical Plaza Drive Charleston, SC 29406 Bon Secours St. Francis Hospital 2095 Henry Tecklenburg Blvd. Charleston, SC 29414 East Cooper Medical Center 2000 Hospital Drive Mount Pleasant, SC 29464 Summerville Medical Center 295 Midland Parkway Summerville, SC 29485 Mount Pleasant Hospital 3500 U.S. Highway 17 N. Mount Pleasant, SC 29466 Kindred Hospital Charleston 326 Calhoun St., Third Floor Charleston, SC 29401 Roper Rehabilitation Hospital 316 Calhoun St. Charleston, SC 29401

Licensed Beds

Administrator/ Year Founded

843-792-2300 www.muschealth.com

709

720 2,459

W. Stuart Smith 1824

843-724-2000 843-724-2995 www.rsfh.com/roper

368

517 882

Matt Severance, David L. Dunlap 1829

843-797-7000 www.tridenthealthsystem.com

296

307 601

Todd Gallati 1975

204

403 405

Allen Carroll, David L. Dunlap 1882

140

480 229

Phil Shaw 1986

843-832-5000 www.tridenthealthsystem.com

307 226

Louis Caputo 1989

843-606-7000 www.rsfh.com

226 105

John Sullivan, David L. Dunlap 2010

40 27

Jennifer Frye Sheets 1998

0 0

David L. Dunlap, Matthew Severance 1992

843-402-1000 843-402-1945 www.rsfh.com 843-881-0100 843-416-6886 www.eastcoopermedctr.com

843-876-8340 843-876-8578 www.khcharleston.com 843-724-2800 843-724-1995 www.rsfh.com

Active Staff Physicians Registered Nurses

Health & Wellness 2011: An employer’s guide

Researched by Clayton Wynne

:H·YH WDNHQ HPHUJHQF\ FDUH WR D KLJKHU OHYHO Our Joint Commission Certified Primary Stroke Centers provide specialized life-saving care.

Trident Health System is highly experienced in emergency care, treating over 100,000 patients a year.

”Our Fast Track” services provide quicker care for less urgent injuries and illnesses.

Patients visiting our Emergency Departments see doctors in an average of 30 minutes versus the national average of one hour.

Trident Health System’s partnership with EMS leads to earlier intervention and better care for heart attack patients. Call 9-1-1 if you experience heart attack symptoms.

Our Accredited Chest Pain Centers offer 24/7 access for rapid diagnosis and treatment of heart attacks.

Having advanced emergency care nearby is i good for everyone. But, when it’s your life, B it’s even better for you.

To learn more, call 843.797.FIND (3463) or visit TridentHealthSystem.com.

WE TAKE CARE OF YOUâ&#x20AC;Ś FOR LIFE!

We combine experience with state of the art technology to give you confidence in your health care decisions. Complete Gynecologic Care Complete Obstetric Care In-Office Endometrial Ablation In-office, Hormone-free permanent birth control daVinci Robotic Surgery NORTH CHARLESTON

SUMMERVILLLE

9291 Medical Plaza Drive North Charleston, SC 29406 Phone: 843.797.3664 Fax: 843.820.1007

lcwomensspecialists.com

77 Springview Lane Summerville, SC 29485 Phone: 843.797.3664 Fax: 843.820.1007

lowcountryrobot.com