2019 Charleston Profiles In Business by SC Biz News

2019

Profiles in Business

CONNECTING LOWCOUNTRY BUSINESSES Charlestonâ&#x20AC;&#x2122;s leading companies reveal the keys to success

Sponsored by:

RESPONZA

Making IT work for you Responza takes the worry out of data storage, security and other IT concerns so you can focus on your business

f you had to nail up a piece of wood, how long would you use a hammer that kept breaking? How long would you use a hammer when a nail gun would allow you to complete the job in a quarter of the time? Information technology is a tool, just like hammers and nail guns. Its purpose is to drive business growth and profitability, but many users accept broken or limited IT that cripples their business or restricts its growth. They spend their resources servicing their IT rather than having IT that serves their business. Many small businesses think they can’t afford the kind of transformational IT services that allow big businesses to conquer the marketplace. Responza shows them how they can. Responza creates business solutions out of cloud-based IT systems that manage cash flow, reach more customers, sharpen efficiency and drive down cost. Its systems come with security, backup and recovery that address the risks your business is likely ignoring, at its own peril. When Responza is your IT guy, it literally is. An individual expert at the company is assigned to your business. That person sits at the management table, helping integrate IT into the company’s business strategies. “Many IT companies are worried about being gearheads,” says Responza founder and CEO Lance Becker. “We worry about business.”

The staff at Responza will ensure that your IT systems are running properly, letting you focus on your business.

thought their IT was “OK” until they discovered the insecurity of the system put them out of compliance with HIPPA, the federal medical information privacy law. Whoops. A dentist hired Responza because he could no longer sleep at night, knowing that his fickle IT system could crash again at any time, taking

29 Gamecock Ave., Suite 201 Charleston, SC 29407 843-990-9200 responza.com Businesses with fewer than 150 employees request Responza’s help when the pain from battling their tech issues becomes too great and they realize that it should be driving business growth, not inhibiting it. One doctor’s office

down his entire operation. The lost revenue from a couple of days could have paid for new hardware and software, without accounting for all the efficiencies leveraged by Responza through superior technology.

So how about you? Are you constantly fighting with your printers? Are you playing Whack-a-mole with computer issues? Are network and application issues strangling parts of your enterprise? Are you flummoxed by these problems on the days your IT person is on vacation? Responza can create the infrastructure, offer project management and engineering and even serve as your IT department. A nonprofit for disadvantaged kids turned to Responza when it lost its state funding. Becker and his crew helped them rethink their IT usage, eliminate three-quarters of their servers and build a cloud architecture so simple the kids could enter their own data. Funding has been restored, costs have been slashed in half, the systems are secure and staff spends its time on programs rather than on technology issues. That’s the power of an IT company focused on business growth.

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A NOTE FROM THE PUBLISHER

LOWCOUNTRY NEWSROOM Profiles in Business Editor - Steve McDaniel smcdaniel@scbiznews.com • 843-849-3123 Senior Graphic Designer - Jane James jjames@scbiznews.com • 843.849.3118 Graphic Designer - Andrew Sprague asprague@scbiznews.com • 843.849.3128 Assistant Graphic Designer - Joel Travis jtravis@scbiznews.com • 843.849.3124 UPSTATE NEWSROOM Associate Editor, Special Projects - Jim Tatum jtatum@scbiznews.com • 864-720-2269 LOWCOUNTRY ACCOUNT EXECUTIVES Senior Account Executive - Robert Reilly rreilly@scbiznews.com • 843.849.3107 Account Executive - Sara Cox scox@scbiznews.com • 843.849.3109 Account Executive - Melissa Verzaal mverzaal@scbiznews.com • 843.849.3104 CONTRIBUTING WRITERS Holly Fisher, Steve McDaniel, Jim Tatum, Barry Waldman CONTRIBUTING PHOTOGRAPHER

hose of you who have been Business Journal readers all of these years most likely know this story, but for you newer readers, the origin of Profiles in Business bears repeating. Not long after we launched the Business Journal in 1995, businesspeople began asking us to include stories about their companies in our publication. As journalists, we always had to reply, “We can’t do that until you do something we can report as news.” At the same time, many of those same people were asking if they could hire our advertising copywriters to produce pieces they could use in brochures and marketing materials — Grady Johnson but we were always too busy putting out the newspaper. Finally it dawned on us: Why not combine the two? And looking at another successful version of Profiles in Business, it seems the marriage continues to be a happy one. I hope these profiles give you some insight into the working lives of the people who make up the Charleston-area business community, because each and every one has a unique story to tell. I always enjoy the diverse business models Profiles highlights, and while it is not a statistically valid sample, it stands as a good reminder of the variety of businesses serving our community. Please accept my enthusiastic invitation to read the 2019 Profiles in Business, and I hope you will enjoy reading about this sample of Charleston business life as much as I do.

Jess Wood

President and Group Publisher - Grady Johnson gjohnson@scbiznews.com • 843.849.3103 Vice President of Sales - Steve Fields sfields@scbiznews.com • 843.849.3110

Grady Johnson President and Group Publisher

Creative Director - Ryan Wilcox rwilcox@scbiznews.com • 843.849.3117 Event Director - Kathy Allen kallen@scbiznews.com • 864.720.1225 Audience Development & IT Manager Kim McManus kmcmanus@scbiznews.com • 843.849.3116

NWS Company LLC A portfolio company of BridgeTower Media

Accounting Manager - Vickie Deadmon vdeadmon@scbiznews.com • 803.726.7541 CUSTOM MEDIA DIVISION

South Carolina’s Media Engine for Economic Growth

Director of Business Development - Mark Wright mwright@scbiznews.com • 843.849.3143 Business Development Executive Elizabeth Hodges lhodges@scbiznews.com • 843.849.3105

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The entire contents of this newspaper are copyright by NWS Company LLC with all rights reserved. Any reproduction or use of the content within this publication without permission is prohibited. SCBIZ and South Carolina’s Media Engine for Economic Growth are registered in the U.S. Patent and Trademark Office.

FEATURED PROFILES | LISTED ALPHABETICALLY

159 Rutledge

Absolutely Charleston

All American Awards Inc.

Ameris Bank

Assisted Living Locators

Boeing

Charles Towne Montessori

Charleston Steel & Metal

Delpino Custom Homes

Mappus Insurance Agency

Maritime Association of South Carolina

Office Evolution

Parker Land Surveying

R2P Innovations

REI Engineering

Responza

Robbins Construction Group

SeamonWhiteside

Segra

Software Projects Consulting

S.C. Aeronautical Training Center

Charleston Cotton Exchange

Spherion

Trident Academy

Unique Number Projections

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CHARLESTON COTTON EXCHANGE

The name behind many names Custom printing, embroidery and branding company is a valuable marketing resource for many Lowcountry small businesses

Owner Stephanie M. True displays one of Charleston Cotton Exchange’s familiar t-shirt designs, flanked by printers Jacob Stackley (left) and William Colavita. Jacob and William have been with the company for more than 15 years.

harleston Cotton Exchange continues to build its name and strives to be a premiere local business leader, as it helps to enhance the brands of many Lowcountry businesses. Launched in 1995 with a small printing press, CCE has grown to more than 25 employees and 6,000 square feet of production space. Owner/president Stephanie M. True prides herself in being behind many local brands. There is a very good chance you are wearing a CCE printed t-shirt or enjoying a beverage in a CCE designed mug or cup. With a customer base of nearly 5,000 area businesses, CCE is one of the most prolific, sought-after custom design promo-

tional products businesses in the Lowcountry. CCE stays busy helping small businesses be

values: Be kind and courteous, deliver a quality product, do the right thing, have a positive attitude, take initiative to make a difference and respect and appreciate one another. These values motivate Stephanie to make CCE an integral part of Charleston’s entrepreneurial growth. “While you might not see our logo or brand out there, you definitely see us everywhere,” she said. “We’re behind the scenes of so many local businesses here. That’s part of what makes me love what we do — we get to take an active part in helping build our community and our economy. To me, an important marker of a successful economy is the number of small businesses and entrepreneurs — which are abundant here.” CCE works with a wide variety of clients, from small landscapers to the Lowcountry’s robust brewery scene. It serves as a one-stop shop for custom screen printing, t-shirt and clothing design and promotional items and can handle virtually any size order. Whatever a business needs in the way of promotional items, chances are CCE can fill that need. “In some small way I like to consider us a partner with the businesses we work with,” she said. “Some of our customers we have helped with their original logos and now they’re placing orders for all their employees — and it’s such a good feeling to know we were able to help them

1758 Ashley River Road Charleston, SC 29407 843-763-0740 charlestoncottonexchange.com more visible — and while Stephanie is glad to be doing just that, she also is very proud CCE is still local and focused on providing the best quality product, delivered on time, at a fair price. Stephanie encourages her team to live by certain core

2019 Profiles in B usiness | Special Advertising Supplement

get to that level. Having the right promotional products really does make all the difference and helps bring businesses to the next level. We want to help people stand out and keep our local economy going strong.”

SPHERION

Spherion Staffing: 25 years of making great connections Staffing firm matching quality candidates with top employers for a quarter century

or the last 25 years, Spherion Staffing has connected quality candidates with good jobs. Pam Thompson, who launched the firm in 1994, stayed true to her conviction that Charleston was a market poised for great growth. Twenty-five years, a merger and a name change later, Thompson and her daughter, Mary Barrineau, have built a thriving business and a strong reputation for matching quality job candidates with top employers. Thompson embarked on her journey following a career in Norrell Staffing’s corporate headquarters in Atlanta. Barrineau joined the firm a few years later, and the pair has guided the company through changes and growth that include a merger with Interim Staffing and a subsequent name change to Spherion. The firm now has a staff of 11, a list of long-time clients and new customers allowing continuous growth in the Charleston market. Charleston’s growth has fed Spherion’s to the point where the agency is currently placing some 500 employees in the tri-county area every week, mostly in manufacturing and distribution. “Our main area of growth over the past decade has been in manufacturing and distribution jobs,” Barrineau said. “We have seen a lot of quality growth, providing new

Mary Barrineau (left), and her mother, Pam Thompson, have helped staff Lowcountry businesses for the past 25 years.

employers. The instant gratification culture we now live in extends to the job market.

4995 LaCross Road, Suite 1050 North Charleston, SC 29406 843-554-4933 www.spherion.com career opportunities that didn’t exist even five years ago.” That has led to challenges, she said. Job seekers have more options now and technology has made it easier to contact multiple prospective

“We can have 100 people lined up for a certain type of job required by one of our clients, but the names on that list of 100 can change a lot in just a few days,” Barrineau said. “A person with a desirable skill set can see more than one offer

in a short time, and if an employer needs more time to consider a hire, that person might not be available 72 hours later.” In that environment, Barrineau says it’s critical for Spherion to stay in close contact with both potential employees and employers, gauging interest, supply and demand that are constantly changing. “Things can change so fast,” she said. “We are on the phone, emailing, and even texting our candidates all the time, trying to keep up with who might still be available and what opportunities are still open. But we’ve been here 25 years now; our clients know they can always count on us.”

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REI ENGINEERS

Experts in complex building enclosure systems REI Engineers’ knowledgeable, experienced staff ensures a stable, secure structure that keeps the elements outside

The experienced staff of REI Engineers can ensure your next project is done on time and on budget.

or a building to do what it’s supposed to do, many different systems must integrate to ensure a cohesive, livable and durable structure. That integration is where REI Engineers’ special expertise in building enclosure systems can prove to be invaluable. The work of ensuring an effective boundary between the conditioned environment inside a building and the unconditioned air, water, heat, light and noise on the outside has become a high priority for builders. “We’re finding that people who provide building enclosure systems support are more in demand,” said Charleston branch manager Roger Parker. “Today’s designs of buildings are complex. A successful project requires collaboration with all disciplines involved, from architects to mechanical engineers and

construction managers.” REI, established in 1997 in Raleigh, N.C., and now with offices in seven cities throughout the Southeast, has an experienced, knowledgeable staff of 89 professionals with

has the knowledge to ensure everything from the foundation to the window caulk to the flashing on the roof work together to create an efficient, sustainable work or living space for many years. Moisture intrusion is one of the costliest and most disruptive problems in the construction industry. It can result in the loss of millions of dollars in retrofitting or rebuilding costs, not to mention lawsuits that can arise years after original construction when tenants are forced to relocate or businesses must suspend operations due to mold or rot. “We’ve found that firms appreciate what we can bring to a project,” Parker said. “We’re involved in quality control at all levels with experts and technicians on site to monitor installation of multiple systems within a project.” REI enhanced their position in building enclosure systems with the acquisition last year of Construction Science & Engineering, a firm based in Westminster in the western corner of South Carolina. CSE specializes in providing investigation and remedial recommendations to insurance companies and law firms. REI operates with the motto of “Engineering Solutions for Tomorrow .” That means giving clients the state-of-the-art support they require to get a project started and completed on time and on budget, as well as the added benefit of knowing that their building is code-compliant ©

2090 Executive Hall Road, Suite 115 Charleston, SC 29407 843-225-6272 www.REIengineers.com the necessary expertise in the complex world of building enclosure systems to ensure a successful project. All aspects of a building’s construction have an impact on how much of what’s outside interacts with the interior of the structure. REI

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and adheres to strict, high-quality standards. “We take pride in providing clients peace of mind with their projects,” Parker said. “We help them save money, not just in the construction phase, but in the future as well.”

MARITIME ASSOCIATION OF SOUTH CAROLINA

The ‘FACE’ of S.C.’s maritime commerce and logistics industry The Maritime Association of South Carolina is an important partner in the state’s maritime transportation and logistics industry sector

vibrant, diverse and rapidly growing membership vividly illustrates the Maritime Association of South Carolina’s ongoing commitment — and importance — to South Carolina’s maritime transportation and logistics industry sector. Long known for its important role in the maritime industry, the MASC recently celebrated its 93rd anniversary, a milestone in a proud, productive and proactive history. Members often credit the MASC for being an important partner in the success of their businesses. “If you are a part of this industry sector — if you’re part of the supply chain — or if you are in a related business, then the Maritime Association of South Carolina is the trade association you want to be a part of,” MASC President Heather Holmquest said. “It’s a great resource, especially for people opening a business here. I’ve had more of our people tell me they made an important connection or achieved a business development goal because of their affiliation with the MASC.” With more than 2,000 ships carrying some $60 billion in goods passing through the state’s public and private docks each year, the maritime transportation industry is one of the largest — if not the largest — economic drivers of our state’s economy, Holmquest said. As an umbrella organization that represents every segment of this industry, the Maritime Association of South Car-

The Maritime Association of South Carolina is a vital partner in the maritime transportation and logistics industry.

ators, service providers and government partners. Advocates for legislation that enhances and improves maritime commerce and all associated industries and serves to provide solutions for issues impacting the maritime and logistics community. Coordinates business networking opportunities for members of the maritime community and associated industries. Educates the media, public officials and the

4500 Leeds Ave. North Charleston, SC 29405 843-577-7678 www.maritimesc.org olina is the “FACE” of this vital sector. To accomplish that mission of advancing, encouraging, promoting, increasing and protecting the interests of South Carolina’s ports, MASC: Fosters relationships among port users, oper-

public about the importance of South Carolina’s ports, related industries and the maritime transportation and logistics sector. Members of the MASC enjoy many benefits and services, including monthly port operational

briefings and membership meetings; bi-monthly luncheons with the State Ports Authority CEO/ President; invitations to all MASC events; DASH passes/emergency management information and resources; weekly newsletters; discounted healthcare options for any size company under Association plan; legislative updates and advocacy briefings; certificates of origin; and member discounts via association partnerships. “We are a conduit, a place where all these people can come together, network, gather information, learn,” Holmquest said. Most of MASC’s members are based in and around the Charleston area; however, the membership is not only growing regionally, but diversifying by industry sector as well, Holmquest said. “We are mainly shipping, trucking, rail, warehousing, third-party logistics and port-related service providers, but our membership is growing rapidly,” Holmquest said. “Virtually any business that services or is otherwise connected to our sector can reap major benefits by joining the MASC.”

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ALL AMERICAN AWARDS

Lowcountry leader in recognition products Creativity, technology, experience are the keys to long-time custom-design commemorative items firm’s success

Steve Rapchick’s All American Awards has provided premium recognition products for the Charleston area since 1993.

hether you want to commemorate the kind generosity of leading benefactors, recognize ace employees or provide your favorite little league champs with a memorable memento of a shining season, All American Awards can help you make the perfect gesture. All American Awards was founded in 1993 by owner Steve Rapchick and his father, Ted Rapchick, who had just retired from a career in insurance. They began specializing in the creation and production of custom-designed awards, trophies, and recognition products. For more than a quarter century, All American Awards in Mount Pleasant has served as the Charleston area’s leading source for all things commemorative. All American Awards provides such items as customized crystal awards, recognition plaques, acrylic awards, sports trophies, sculptures,

medals, name badges, bronze plaques and more. However, the firm not only creates and personalizes awards, but handles virtually any recognition need. In fact, in recent years, the company has added several new products and services, going far beyond traditional awards and

other item on which you require a name or logo,” Rapchick said. “If someone wants something done, we can help them. If it needs a logo or a name on it, we can do it.” Rapchick spent 11 years in the wholesale side of the recognition items business before he opened All American Awards. That wholesale experience gave him an advantage in his ability to offer so many options to his customers, he said. But ultimately, business experience, coupled with creativity and technology, are the attributes that set Rapchick and All American Awards apart from others. Rapchick can customize virtually any item but he also specializes in creative custom jobs, items that truly capture the spirit and essence of each customer. And, thanks to new technologies, he can also offer a more costeffective array of options to fit any need. While All American Awards specializes in unique, memorable and beautiful customdesigned awards and recognition items, the firm also maintains a large and diverse stock-item inventory. With so many options available, All American Awards will help you find just the right item for any occasion or need. “We encourage our clients to come into our showroom to see for themselves the expansive selection of both classical and creative merchandise we can personalize and customize,” Rapchick said.

1039 Anna Knapp Blvd., Suite F Mount Pleasant, SC 29464 843-884-7808 www.awardsguy.com commemorative items. “We also produce banners, signs, donor recognition walls, rubber stamps, ceremonial shovels, custom lapel pins, custom challenge coins, promotional products and just about any

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In addition to in-house and e-commerce services, All American Awards offers outside sales representatives who can come to you to discuss your needs. For more information, visit the showroom in Mount Pleasant.

CHARLESTON STEEL & METAL

Leading the green revolution Fourth-generation family-owned Charleston Steel & Metal at the forefront of scrap metal recycling for more than 125 years

here aren’t many businesses whose daily transactions provide a tangible benefit to buyers, sellers, the government, the community and the environment. Charleston Steel and Metal is one. Charleston Steel & Metal annually recycles millions of pounds of scrap metal destined for landfills that are then transformed into new products of use to people and businesses every day. By recycling scrap metal since 1893, Charleston Steel & Metal was at the forefront of the green revolution before there was green and before it was a revolution. A fourth-generation family-owned company, Charleston Steel & Metal buys excess metal from industry, businesses and individuals, and processes it at five locations around the Lowcountry. Items they accept include steel, brass, copper, electric motors and compressors, aluminum cans, household appliances, computers and even automobiles. For larger industrial clients or building demolitions, Charleston Steel & Metal dispatches various types of trucks and trailers to meet client needs. With 30-plus trucks and 100 employees, no job is too big. No job is too small either. Cleaning out the garage can net a family significant cash for a few bags full of aluminum cans and an old computer. Just take these items to one of Charleston Steel

Charleston Steel & Metal annually recycles millions of pounds of scrap metal that would otherwise end up in landfills.

Individuals and businesses can shop for inexpensive steel pipes, plates, beams and other building materials at Charleston Steel & Metal’s Mount Holly facility. It’s a great alternative to complete repairs or a building project. Once the metal is removed from the waste stream, Charleston Steel & Metal cleans it, removes impurities and bales it or piles it up for sale. With their expertise in the metals

2700 Spruill Ave. North Charleston, SC 29405 843-722-7278 www.charlestonsteelandmetal.com & Metal’s locations throughout the Lowcountry to collect cash in exchange for items otherwise clogging up space. Even an old automobile, emptied of gas, the battery and fluids, can fetch hundreds of dollars.

supply chain and the benefit of a century of relationships with local businesses, they disburse items to individuals and businesses that can give the metals new life. Another benefit of Charleston Steel &

Metal’s operations in the reduction of the area’s overstuffed landfills. That saves municipalities — i.e., taxpayers — huge sums of money every year. Absent recycling metals re-entering the supply chain, those materials would have to be mined or manufactured, using processes that are energy-intensive and environmentally destructive. The federal Environmental Protection Agency estimates that recycling copper offsets 30% of the world’s copper mining. The EPA says Americans should value metal recyclers. By diverting re-usable materials from the waste stream, scrap metal recycling reduces greenhouse gas emissions by an amount equivalent to removing 4.5 million cars from our highways. “We’re really an environmental business,” says Jonathan Steinberg, vice president and industrial relations manager. “We want the younger generation to realize how important metal recycling is for the future of our country and the planet.”

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PARKER LAND SURVEYING

Growing the right way Parker Land Surveying Services expands business, sows community spirit

Thanks to the hard work of a dedicated staff, Parker Land Surveying has grown to include more than 40 employees.

arker Land Surveying Services, which husband-and-wife team Steve and Pam Parker launched in August 2008, continues to move onward and upward. Working in all facets of construction, fast growing PLS handles a wide array of projects and services, from boundary, tree, topographical and wetland surveys to easements, subdivision platting, construction layout, record drawings and lot-fit studies, to name a few. The busy company has been honored several times as a Roaring Twenties winner by SC Biz News. In 2016, the company was recognized by POB magazine, the leading industry publication for geospatial professionals, as a Top 100 firm in the United States. But the journey, while rewarding, has not been a cruise. Started with the help of a $255,000 loan from the Berkeley-Charleston-Dorchester Council of Governments Revolving Loan Fund in August 2008, PLS had largely run out of money by the end

of 2008. In fact, in early 2009, the firm had to reduce staff and cut salaries. Pam Parker even took a night job at a hospital to help make ends meet. Fortunately, working hard and pulling together does make good things happen, even in the most challenging of times. Holding fast to their stated company mission to honor God through excellence and exceeding client expectations, things began to

2014, continues to grow, serving the area below Georgetown up to Myrtle Beach. The company’s Summerville-Jedburg office also stays busy, working on projects in that rapidly developing area, while still using its original Hanahan office as a central hub. “Pam and I feel we can only be as successful as the quality of the people we surround ourselves with,” Steve Parker says. “Fortunately, we have been able to have people around us that are better than we are, and we feel they are important to our story as well.” One of the most important of Parker Land Surveying Services’ activities — indeed, a cornerstone business philosophy — is giving back to the community. It’s all part of the company vision to be a firm that sets itself apart through excellence and integrity that has a culture of love and humility. With those values of love, excellence and integrity in mind, the company continues to support local schools and robotics teams, recreation departments and churches. In addition to company-oriented efforts, in 2014, the Parkers’ son, Scotty, then 10 years old, rode his bike across South Carolina to raise money and awareness of the global water crisis. The ride netted some $70,000 in donations. Three years later, in 2017, Scotty would do it again, this time riding cross-country from Santa Monica, Calif., to Charleston; this ride would generate more than

5910 Griffin St. Hanahan, SC 29410 843-554-7777 www.plssc.com look up, PLS President Steve Parker said. By 2018, the company had grown from nine to more than 40 employees, with three offices, one in Georgetown and two in the Charleston area. PLS’s Georgetown office, which opened in

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$640,000 in donations. Those efforts were known as “Scotty’s Ride for Water.” “PLS believes in treating others how you want to be treated and in loving our neighbors,” Steve Parker says.

SEGRA

Right-sized for business communication needs Telecomm provider Segra offers responsive, adaptable resources for ethernet, data center, IP, voice and cloud solutions

arge enough to generate economies of scale but small enough to be nimble and customer-focused, Segra resides in the sweet spot of business communications solutions to enterprise and government clients. If your business has endured an unsatisfying transactional relationship with one of the behemoth cable companies and bandwidth providers, Segra offers the relational service every business deserves along with the highest performing infrastructure and the full suite of communication services like ethernet, data center, IP, voice and cloud solutions. Segra operates 21,000 miles of cuttingedge fiber optic cable connected to 9,000-plus locations and 44 data centers covering nine Mid-Atlantic and Southeastern states. Segra delivers local service supported by one of the largest and most advanced infrastructure networks in the eastern United States. The result is superior products and prices and a quantum leap in service. At Segra, the success of the companies and organizations it serves is the driving force behind the daily work of all 900 employees â&#x20AC;&#x201D; service technicians, engineers, customer advocates and executives alike. Their efforts are rooted in the values of integrity, teamwork and a relentless commitment to remaining on the cutting edge of technology.

President and COO Greg Guerra at Segra Park in Columbia.

maintaining one-on-one service not possible with the national brands. Case in point: Calling customer service in South Carolina connects Segra clients with an in-state call center and an ability to reach a specialist whose expertise covers the specific technology and industry in question, and who is personally responsible for solving that individual customerâ&#x20AC;&#x2122;s issues. Segra customers are equipped with a five-tiered escalation list of

5900 Core Ave., Suite 300 North Charleston, SC 29406 833.GO.SEGRA www.segra.com Segra is large enough to commit resources to customer-driven innovation and small enough to respond to individual customers with tailored solutions. Right-sizing keeps Segra agile enough to bring solutions quickly to market while

customer service personnel and their cell phone numbers. Segra also scans its network 24/7 for interruptions, alerting customers to issues and initiating recovery efforts in real time. This

reliability and responsiveness contrasts with the big national providers that attempt to deflect the queries of customers in need. Segra was created in 2018 by the merger of Lumos Networks and Spirit Communications, which had served their communities with a passion for innovation for more than a century. A one-stop shop for business communication services, Segra can offer internet, voice, data center services and more in one place. For businesses requiring the highest level of network availability and security, Segra provides diverse network and data-center services that eliminate the need for a third-party provider and can ensure that your data, internet and voice services reroute in the case of a network interruption. Whether your business is small, mid-sized or large, it can benefit from a regional communications solutions provider big enough to handle all your needs and small enough to innovate, respond quickly and treat your companyâ&#x20AC;&#x2122;s growth as its top priority.

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ROBBINS CONSTRUCTION GROUP

Construction solutions, lasting partnerships Commercial design-build firm Robbins Construction Group creates trust and effective communication, not just buildings

Robbins Construction Group owner Derek Robbins (left) and vice president Alan Burgreen.

or Derek Robbins, owner/founder of commercial design-build firm Robbins Construction Group, completing a project under deadline and within budget is more of a given than a goal. That’s because a new building is only one aspect of the entire experience Robbins is trying to create. In fact, one could say that the building is the physical manifestation of the partnership Robbins Construction Group works to build with its clients. Robbins launched Robbins Construction Group in January 2019. He brings more than 30 years’ experience to his new firm, including more than $1 billion in estimated projects and 10 million square feet constructed valued at more than $175 million. Over the years, he has worked with a variety of clients, from companies and manufacturers such as Texas Pete Sauces, Serta and Volkswagen to organizations such as the Boy

Scouts of America and the YMCA. “I have a lot of good mentors to thank for my success; two people that immediately come to mind are Bill Wooten and John Lomax,” Robbins said. “John Lomax gave me my first job and taught me about commercial construction, and Bill Wooten helped me with design-build construction.”

said. “I always have the next level on my mind — and I have always challenged the status quo.” One very important aspect of working with a design-build firm is that the source of responsibility lies in one place, Robbins said. The firm offers architectural and construction services, which allows them to manage and coordinate the design process and maintain the owners’ budget costs. But what that truly boils down to is building a trusting partnership by establishing and maintaining thorough, effective, open lines of communication, Robbins said. Robbins is quick to point out that none of his successes have ever been possible without his team. Even early in his career, Robbins said he remembers always thinking about his “guys.” “I always wanted to do something special for them,” he said. “I realized early on it takes every team member to make a project successful. I can’t do any of this without them. They always come first. If I don’t have them, I don’t have anything.” One particular team member he credits is Alan Burgreen, who is vice president at Robbins Construction Group. “Alan and I worked together at our previous employer for several years on many highprofile projects and there is a real cohesion and collaboration with us.” The concept of “team” also extends beyond

133 E. First North St., Suite 1 Summerville, SC 29483 843-900-5408 www.robbinsconstructiongroup.com It wasn’t always easy, Robbins admits. The more he learned, the more he questioned — and the more he sought new solutions. “My superiors thought I was stubborn, but I was always thinking of how to do it better,” he

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the office. Since the firm’s conception, Robbins Construction Group has received a lot of support from the subcontractor community and local business leaders, and recently received an endorsement from several local political leaders.

TRIDENT ACADEMY

A different way to teach and learn Trident Academy uses unique approach to help students with language-based learning differences

rident Academy understands not all students learn in the same manner. For those students who learn differently, the school is committed to teaching them differently. The independent school is one of just 15 schools in the United States accredited by the Academy of Orton-Gillingham Practitioners and Educators. Orton-Gillingham is a specific approach to teaching students who are diagnosed with a language-based learning difference such as dyslexia (words/letters), dysgraphia (writing) or dyscalculia (numbers). Students are taught traditional academic subjects using multisensory techniques and experiences outside of the classroom that correspond to relevant subject matter. The goal is to strengthen and create new pathways in the brain with visual, auditory and kinesthetic tactics while teaching lessons. For example, students learn about individual letters of the alphabet by seeing the letter in physical form. The letter S might be conveyed by students drawing the letter in sand and saying the word “sand.” There is also a strong focus on how and why certain letters may sound different in various words, such as the G in the words dog and giraffe. “From photography to robotics to writing to performance, Trident Academy students

Trident Academy students learn through the Orton-Gillingham method, a curriculum specifically designed for those who have language-based learning differences.

routinely voice their relief and gratitude for the opportunity to learn differently.” Teachers identify and then work with each student’s individual learning needs. With 64 students at Trident Academy, the smaller class

1455 Wakendaw Road Mount Pleasant, SC 29464 843-884-7046 www.tridentacademy.com use their creative strengths to sharpen their weaker academic areas,” Director of Admissions and Development Beth Switzer said. “Our K-12 environment fosters cooperation and empathy creating a true family feel. Students

sizes allow for more one-on-one instruction and ample time to address each student’s strengths and weaknesses. Switzer said it’s important for parents to realize Trident’s teachers are specially trained

in the Orton-Gillingham approach and are truly the best at what they do. Even the administrative staff take a five-day course to gain a better understanding of the teaching methodology and classroom approach, Switzer explained. All students receive daily instruction using the Orton-Gillingham approach. It’s carried across all curriculum — math, science and social studies. “This multisensory approach resonates with the students and flips that switch in their brain,” Switzer said. “As a parent, I am so struck at how hard these kids work,” Switzer said. “Watching these little people really struggling to learn to read and write and how our teachers amazingly take them through the process, as a mom, it tugs at my heart. The students are so tenacious, they keep after it.”

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BOEING

A decade of Dreamliners — and more Since its beginning in 2009, Boeing South Carolina has become a vital partner in the Lowcountry economy and community

The first 787 Dreamliner to be assembled in South Carolina took to the skies for the first time on May 23, 2012.

n October 28, 2009, The Boeing Company announced that the second 787 Dreamliner final assembly and delivery site would be located in North Charleston, S.C. Less than one month later, Boeing executives joined state political, business and community leaders for a historic groundbreaking ceremony on Nov. 20, 2009. The decision would place a Boeing Commercial Airplanes final assembly line somewhere other than the West Coast of the United States for the first time in the company’s history, while also establishing just the third location in the world (Everett, Wash., and

Toulouse, France, being the others) where twinaisle commercial airplanes are assembled and delivered. Boeing saw beyond the challenges of a green-field site and focused on South Carolina’s potential. Then-President and CEO of Commercial Airplanes Jim Albaugh said on the day of the announcement that the decision allows Boeing “to continue building on the synergies we have established in South Carolina,” and at the groundbreaking ceremony said that the South Carolina workforce is “hard-working, dedicated, willing to learn and anxious to be a part of aerospace history.”

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While Boeing has flourished in South Carolina in the decade that followed the 2009 announcement, like a sturdy tree it has roots that extend much deeper. Boeing 787 suppliers Vought Aircraft Industries and Global Aeronautica announced in December 2004 that they had selected North Charleston as the location for aftbody and midbody fuselage production sites, respectively. Production began at the Vought facility in late 2006, and at Global Aeronautica in early 2007. The first completed 787 aftbody and midbody sections were delivered to Everett in May 2007, and to this day every one of the more

BOEING

Clockwise from top left: The first 787-10, the newest and largest Dreamliner and built exclusively in South Carolina, was delivered to Singapore Airlines in March 2018; Boeing South Carolina is currently developing robotic exoskeleton technology, designed to improve safety and prevent injuries; the North Charleston campus as it looks today; and in 2009.

than 800 Dreamliners delivered to customers around the world features aftbody and midbody sections made with pride in South Carolina. Boeing would acquire Vought’s interest in Global Aeronautica, and acquire Vought’s aftbody operations in July 2009. In December 2009, Boeing acquired Alenia North America’s remaining interest in Global Aeronautica, establishing Boeing South Carolina as a full Boeing operation. Just 18 months later, the first hole would be drilled on a 787 on Boeing South Carolina’s final assembly line, and that first airplane would roll out to the world on April 27, 2012. Boeing South Carolina has extended its reach far beyond the 787 over the years. The roughly 7,000 Boeing teammates in South Carolina also support the 737 and 777X programs, produce 787 interiors components, provide IT and engineering support for initiatives across the enterprise, and are leading research and technological developments for the next generation of composites manufacturing. Boeing teammates at Joint Base Charleston support C-17 operations there, and Tapestry Solutions (a Boeing company) provides technical services and solutions for the Space and Naval Warfare Systems Command’s (SPAWAR) Tactical Mobile (TacMobile) program.

Boeing South Carolina has also become a hub for innovation. In 2018, more than 1,000 Boeing South Carolina teammates participated in 515 invention disclosures. Nearly 100 U.S. patents were granted to Boeing South Carolina teammates in 2018, as well. “All of this success traces back to a single source: our amazing Boeing South Carolina teammates,” said Brad Zaback, Boeing South Carolina site leader and 787 program vice president and general manager. “Our men and women represent the best of Boeing. They have tremendous skill and knowledge, and demonstrate tremendous pride in workmanship every day.”

have volunteered more than 17,000 times as part of more than 1,500 community projects. Through Boeing South Carolina’s DreamLearners program, approximately 500,000 South Carolina students have been introduced to the possibilities of a career in Science, Technology, Engineering and Mathematics (STEM) and advanced manufacturing. Boeing, in turn, has been embraced by the Lowcountry community and South Carolina as a whole. The success realized over the past 10 years wouldn’t have been possible without the support of the many business, political and community leaders who have partnered with Boeing over the past decade.

www.boeing.com

Today, in the heart of the Lowcountry is a thriving, advanced manufacturing force with global reach and local focus. Since 2010, Boeing has invested more than $37 million with South Carolina nonprofits, while Boeing teammates

While it’s impossible to know for certain what the future may hold, it’s a safe assumption that aerospace history will continue to be made in North Charleston by the dedicated teammates of Boeing South Carolina.

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DELPINO CUSTOM HOMES

Nuance makes all the difference A keen eye for detail, trends and local experience key to Delpino Custom Homes’ success in luxury high-end construction

Delpino Custom Homes specializes in luxury home construction in the Lowcountry.

athan Delpino, owner/founder of Delpino Custom Homes, specializes in luxury builds and high-end renovations in areas such as Daniel Island, Mount Pleasant and the Charleston peninsula. He has built a reputation as a leader in high-end construction in the Lowcountry. What started as a side gig has turned into a successful business. Delpino got his start buying older homes in the Charleston area, completely renovating them and selling them. “My background is very hands-on. I started working with my father-in-law — he was a craftsman home builder, and I spent a lot of time helping him and working with him — that’s how I learned,” Delpino said. “I think a lot of that has

translated into what we’ve done.” That time spent on job sites not only has taught him the ins and outs of building

working with us, and we know the processes and what it takes to do a project well, on time and on budget,” he said. “We also focus on providing inhouse design assistance and project management for our customers. That’s a major advantage for them, because it helps ensure the latest trends and styles are being incorporated into your project. You want to make sure what you’re investing in is in line with the trends and the times.” Delpino said one important aspect of luxury building is attention to finer details. Not only does the home need to fit in with the area, it needs to fit with the lot upon which it is being built. Fifteen years of local experience gives Delpino great insight into those aesthetics, which are part of every project. A home’s layout is as important as its design — windows, doors, even placement of outdoor amenities all make the difference between a nice home and an amazing one. “With the right perspective, you can take a good view and turn it into a spectacular view,” he said. “With so many people moving to this area seeking such things, we want to make sure if you’re coming here for that, you’re getting that.” Delpino also gives great attention to other amenities, such as technological innovations. From energy-efficient technologies to entertainment systems, they work to incorporate those technologies into each project.

295 Seven Farms Drive, Suite C-115 Charleston, SC 29492 843-818-4866 delpinocustomhomes.com and renovation, it helped him put together a very knowledgeable, tight-knit crew and later helped him carefully choose and hire both subcontractors and suppliers. “We have good, reliable, quality subcontractors

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Most of all, they love the area. “We are really fortunate to be building in the Charleston market,” he said. “We look forward to sharing our knowledge and that love with our customers. We think that sets us apart.”

ABSOLUTELY CHARLESTON

The destination for destination planning Absolutely Charleston, the Lowcountry’s go-to firm for coordinating events large and small, has experience and expertise to make your next get-together a memorable one

any Charleston locals know Absolutely Charleston as a leading destination management company in the Lowcountry. It’s one of the largest event planning businesses in the area, managing some 200 events in 2018. Some might know it as a concierge transportation service, shuttling 500 groups around to their private events last year in their fleet of vehicles. Few of us think of Absolutely Charleston as an engine of economic activity, but consider this: dozens of local hospitality and tourism companies owe a portion of their business to this 18-year-old firm. Absolutely Charleston is the go-to firm for both local and out-of-town businesses planning a Charleston event or meeting. Local hotels also frequently refer their guests to Absolutely Charleston. Brenda Thorn and her veteran staff, many of whom have been with the company for a decade or more, often handle the entirety of arrangements. That could mean all the logistics and transportation; dinner reservations for dozens or hundreds; meeting space; custom events at area venues; tours and entertainment around town; and anything else they might need. Increasingly, international companies are finding Charleston. They seek out Absolutely Charleston, in part, because it is the only fully-ac-

The staff at Absolutely Charleston has the experience and expertise to make any event a successful, memorable one.

Dhooge, director of operations at Absolutely Charleston. “We have personal relationships with many local vendors and can match them with a client’s needs, style and budget.” As the client’s coordinator for their Charleston experience, Absolutely Charleston might arrange for golf one day while spouses take a guided walking tour that includes shopping and lunch. Perhaps team building later or an adventure on the water, followed by dining and entertainment for the evening. The next day might feature an event at a plantation, an oyster roast or festive Lowcountry boil.

P.O. Box 80489 Charleston, SC 29416 843-747-4448 absolutelycharleston.com credited destination management company in South Carolina and its affiliation with the prestigious alliance of global destination management companies, Hosts Global. “We are Charleston specialists,” says Karen

Think about all the hospitality and tourism employment that entails. Absolutely Charleston books the golf course and caddies. They arrange for tour guides, team building scavenger hunts, facilitate dine arounds or meals at several of Charles-

ton’s outstanding restaurants. They bring in the programming, the florist and the caterer, and fill up area hotels. The companies that provide tenting, lighting, A/V, music, décor and a variety of specialty items, such as customized oyster knives and sweetgrass baskets, all serve as partners. Absolutely Charleston organizes four of these large-scale operations each week, on average, spreading the economic vitality to dozens of partners in the Lowcountry. Absolutely Charleston is the only local Destination Management Company with its own fleet of vehicles and drivers. Shuttling around the area is a complex operation and a critical customer contact point. By keeping that in-house whenever possible, Absolutely Charleston ensures welltrained, courteous and knowledgeable drivers, operating expertly maintained vehicles; a staff always prepared to solve problems and ensure the comfort and safety of clients. It is a culmination of this teamwork and specially curated experiences that repeatedly brings people back to the #1 tourist destination in the world, and supports dozens of area businesses and hundreds of Lowcountry families.

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SEAMONWHITESIDE

Collaborating to create a sense of place SeamonWhiteside realizes clients’ design visions with expertise in civil engineering, land use and landscape architecture

SeamonWhiteside’s diverse, talented staff can create the perfect design for your project.

hink about the street you live on. If it provides you with a positive sense of place, it was probably no accident. Someone — or some ones — thought about the built environment and its relationship to human activity and the natural world. The way the streetscape, buildings and landscaping work together with sewer, water and power to create a livable space — that is the work of dozens of experts in land use, civil engineering and landscape architecture. Or the work of one firm. SeamonWhiteside came into existence in 1985 to meld the left-brain civil engineering approach with the right-brain creativity of landscape architecture. Since then it has grown into a leader of environmentally conscious, low-impact engineering and site design with five offices and 100-plus employees spread across the Carolinas, providing customers with one-stop shopping for site development. Walk through the SeamonWhiteside offices and you’ll find civil engineers and landscape

architects rubbing elbows with construction administrators in work boots and safety vests. Combined they provide services ranging from evaluating and master-planning the land, all the way through site and detailed design, assisting with regulatory approvals, and construction administration. Case in point: the 4,000-acre Nexton community in Summerville, where Seamon Whiteside collaborated with WestRock Land Development to weave a master plan of vibrant

“It’s all connected through trails and landscape based on a vision of what Nexton wants to be,” says Gary Collins, managing principal of SeamonWhiteside. “It has all the elements built around creating an environment people want to live in.” SeamonWhiteside walks alongside clients from the beginning through the end of the process because collaboration is a core concept at the firm. They journey together with clients, from blueprints to built environment. SeamonWhiteside invites customers to describe their property, ideas and vision. Armed with the client’s vision, they draw the designs, review the site plans and determine the look and feel of the project collaboratively. When everyone is involved in the process, everyone feels a sense of ownership and pride in the beautiful, functioning community they have produced. That same welcoming sense permeates each of SeamonWhiteside’s offices, where the diverse, talented and casually attired team works collaboratively in a mix of open work spaces and shared meeting rooms. “From the moment you walk in, you’ll feel you’re with a small family company that truly wants to help you,” says Collins. “We want to make sure we’re the best fit to make your project successful.”

501 Wando Park Blvd., Suite 200 Mount Pleasant, SC 29464 843-884-1667 www.seamonwhiteside.com neighborhoods. It integrates parks, streets, schools, office buildings and commercial properties, roads, stormwater ponds and more into a harmonious blend of nature and technology-infused living.

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The bonhomie and bright space are conducive to creating everything from innovative sports stadiums to mixed-use communities that function seamlessly and feed the place-based soul.

AMERIS BANK

A valuable partner for small business Ameris combines the advantages of big banks with the community-mindedness of hometown lenders to better serve the needs of local entrepreneurs

mall businesses in Coastal South Carolina know who their financial partner is. Ameris Bank, a small, regional, $11.7 billion operation in four states, has prioritized its support of small businesses to help them grow, profit and create employment. Occupying the middle ground between smaller community banks and multinational big-box institutions, Ameris has the strength to offer all the cutting-edge, high-tech services but agile enough to customize services that meet individual client’s needs. It’s a full-service financial institution with a community bank feel. Businesses working with Ameris can access treasury services, mobile and online banking tools, fraud prevention and multilayered security, just as they would with the global banks. But Ameris keeps its decision-making close to customers and forms partnerships with the businesses it serves. Ameris avoids canned lending formulas and long loan approval processes characteristic of big banks. How has Ameris Bank helped local business? One local customer learned about the hometown feel of Ameris when she was headed out of the country but needed to move money into her business account immediately. The market president personally assisted with her transaction and made sure she had funds in

The staff at Ameris Bank in Mount Pleasant is ready to help individuals and small businesses with all of their financial needs. Ameris also has Charleston-area offices in West Ashley and Summerville.

needed to invest in equipment that wouldn’t generate cash flow until later, Ameris structured a loan with interest-only payments. That allowed the customer to make the purchases and delay principal payments until it began producing revenue. For another business similarly situated, Ameris structured repayments on a semi-annual schedule to match cash flow, rather than demand

www.amerisbank.com

the right account so that she could seamlessly continue with her plans. Ameris provides creative solutions to small businesses to optimize their opportunities for success. For a manufacturing company that

payment every month. A lack of bureaucracy allows Ameris to respond to customer needs with individualized solutions. World Package Co. shares a testament to banking local

When Ameris says it is a partner for small business, Ken Damon of Summerville-based World Packaging Co. knows what they mean. Left $2 million in debt after foreign customers reneged on a deal, World Packaging couldn’t get a lifeline from area banks. Ameris reviewed their five-year plan to emerge from debt and came to the rescue. In the three years since, the company has thrived. “Today we’re debt-free because of Ameris,” Damon said. World Packaging is now a $5 million, global company. As a trusted business partner, Ameris bankers build relational, not transactional relationships. They meet with business owners regularly and work with their accountants to ensure success in the marketplace. On those occasions when problems arise, ongoing communication facilitates collaborative solutions. “Ameris has treated World Packaging as a family member and has always been at our side,” said Damon.

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UNIQUE NUMBER PROJECTIONS

Firm specializes in medical compensation cost projections Unique Number Projections provides important, reliable niche service to legal and insurance industries locally and nationwide

Kimberly Brown has launched Unique Number Projections, a company that specializes in medical cost projections.

ave you ever wondered where the monetary figures some personal injury attorneys tout in their advertisements come from — or whether those numbers are based in reality? They are very real — the numbers come from intense and careful analysis of detailed sources. Determining compensation for personal injury claims starts with negotiations by submitting a demand package to an insurance company. This prelitigation stage of the process, which requires deeply researched medical data and writing demand letters, is an important function people might not know exists, much less how to find someone who can do it.

Kimberly Brown, a native of Charleston who grew up on James Island, recently

process of submitting a demand package is her niche. She specializes in creating reports for future medical care and basic costs, plus medical chronologies, that will help provide the injured party maximum compensation for his or her injury. “As a Medical Cost Projection Specialist, I write demand letters you can trust and, in fact, I actually prefer to use the occupation title of Demand Letter Writer,” Brown said. “The reports I am offering to create, many legal nurse consultants, attorneys and paralegals often perform them. What I want to do is absorb those specific tasks so they can focus on other needed functions within the firm. It may be more costeffective to retain the services of a contractor that specializes in such a niche field, especially if you are expanding, experiencing staffing problems or need support in keeping up with demand packages.” Brown, who holds a certificate in Medical Cost Projection, a master’s degree in Business Administration, a bachelor’s degree in biology and a Project Management certificate, has deep experience in the medical field. In addition, she works extensively with a registered nurse who has more than 40 years’ experience as a Certified Life Care Planner. Working together, they can provide demand letters you can trust.

717 Old Trolley Road, Suite 6, #116 Summerville, SC 29485 843-410-3384 www.demandwriter.com launched Unique Number Projections, a firm that specializes in writing fact-driven reports, which are based on doctor recommendations, medical records review and client interviews, for mediations. This prelitigation stage of the

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Though much of her work is done for law firms, Brown stresses that her consulting reports are not for trial/expert testimony. However, if expert testimony is needed, she can provide referrals for such services.

SOUTH CAROLINA AERONAUTICAL TRAINING CENTER

New pipeline for skilled workforce South Carolina Aeronautical Training Center at Trident Tech will provide training to meet demands in surging aircraft, automotive and other advanced manufacturing fields

he Charleston Regional Development Alliance touts Charleston as one of the fastest-growing midsize metro areas for aircraft manufacturing in the United States. The region is also one of the nation’s top 10 midsize metros for workforce growth in aircraft mechanics, computer hardware and electrical engineers. Boeing’s growing presence in the Lowcountry, along with the expanding international airport, Joint Base Charleston and hub of suppliers filling the region, means aerospace workers are in demand. Trident Technical College is creating a pipeline of skilled engineering technicians and aeronautical specialists. The college currently has about 80 students in its Aeronautical Studies program. Students are divided between the Thornley Campus on Rivers Avenue in North Charleston and the Berkeley Campus in Moncks Corner. Beginning in the 2019 fall semester, studies will be consolidated in the new South Carolina Aeronautical Training Center on Thornley Campus. The state-of-the-art facility has been seven years in the making — but will be worth the wait. The three-story complex will house the three main tracks in Trident Tech’s Aeronautical Studies division: aircraft maintenance technology, avionics maintenance technology and aircraft

Barry Franco is dean of Trident Technical College’s Aeronautical Studies division.

Barry Franco, dean of Aeronautical Studies, said the new facility will “greatly increase the

7000 Rivers Ave. North Charleston, SC 29406 843-574-6111 www.tridenttech.edu assembly technology. The 218,000-square-foot facility also will house specialized training and advanced manufacturing through continuing education. On the third floor, readySC will conduct training for Boeing South Carolina.

capacity to train more students for the aviation workforce.” The center will accommodate close to 300 aviation maintenance and manufacturing students when the fall semester begins Aug. 26.

Plus, the added space gives Trident Tech the opportunity to offer more courses. “We hope in the near future to offer new programs and new collaborations with other colleges,” Franco said. “We have a lot of irons in the fire.” Earning a degree or certificate from Trident Tech in one of the college’s programs essentially guarantees students a well-paying job. Volvo Cars and Mercedes-Benz also are interested in graduates because many of the skills overlap industries, Franco said. “We have no trouble placing our grads,” he said. “They get to pick and choose where they want to go.”

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ASSISTED LIVING LOCATORS

Assisted Living Locators helps Lowcountry seniors find the right care Company provides information, placement services at no charge to clients and their families

Leslie Jackson operates the Charleston office of Assisted Living Locators.

eed help with making the right health care and life quality decisions for an elderly loved one? Assisted Living Locators can help navigate the often complicated, stressful and intimidating world of senior care and assisted living. A national company with a network of professionals across the country, Assisted Living Locators is a valuable resource for families in need of senior care guidance. In fact, not only does Assisted Living Locators come to the table with comprehensive information about assisted living and long-term care communities and other such senior care service providers, they also provide information about financial services and options.

They do that, and more, all at no cost to the clients or their families. “The unique thing about us is that we provide

That means she can help families explore a wide array of options and give educated and unbiased advice. She will help determine where a senior should be, based on many factors, from overall health and independence level to financial situation. She will tour facilities with clients and their families. She will ask questions they may not know to ask and connect the clients and their families with the right people and resources they need. “Each family comes to the table with a different need and a different want; we know each set of circumstances is unique,” Jackson said. “You don’t know what you don’t know, and when it comes to this, it’s all about knowing who and how,” Jackson said. “So, our goal is to help the family get to that place where they can make a very educated decision, the very best decision, for their loved one.” While Jackson is the owner/operator of Assisted Living Locators in the Charleston area, the company is made up of a national network of professionals. That means she not only has access to information and people from across the country, she can place someone anywhere in the country, if they wish to be somewhere other than the Lowcountry or the state of South Carolina. But for Jackson, it is about getting people access to the care and resources they need in

Charleston, SC 843-746-9404 www.Charleston. AssistedLivingLocators.com our services at no cost to the client or the client’s family,” said Leslie Jackson, owner/operator of Assisted Living Locators in Charleston. “We are actually compensated on the back end, by the community in which the client ultimately locates.”

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whatever time frame they have determined. For more information, contact Leslie Jackson at 843-746-9404 or ljackson@ assistedlivinglocators.com or go to www. Charleston.AssistedLivingLocators.com.

159 RUTLEDGE

Elegant, historic and modern Meticulous restoration of 175-year-old single house at 159 Rutledge gives rise to one of Charleston’s top event venues

quintessential Charleston single house in the heart of downtown, 159 Rutledge combines the classic elements of a historic 175-year-old building with the modern conveniences — and then some — required for your next corporate event, wedding or social outing. At 5,500 square feet spread over three floors that harken to its antebellum construction, 159 Rutledge shimmers with Charleston history, from its original exposed brick — thought to be plantation brick from the old Boone Hall kiln — to reclaimed heart-of-pine floors, ceilings and benches. Other touches include haint blue ceilings, an original chandelier medallion, decorative moldings, rows of beautiful doors with original transoms and exposed beams. Left in ruins by previous owners, the structure has been meticulously restored over the past twoplus years by Chuck Kronenwetter, a Myrtle Beachbased developer who earned a coveted Carolopolis Award 2018 for his dedication to authenticity and attention to detail on an adjacent building. The only venue in South Carolina ranked among the globe’s Hottest New Venue Openings in 2019 by The Venue Report, 159 Rutledge offers unique advantages to event planners. A municipal parking garage next door eliminates one issue plaguing many downtown facilities. The building is also ADA-compliant

Chuck Kronenwetter at event venue 159 Rutledge, a restored historic single house in downtown Charleston.

from the original structure and hewn from roughly milled pine slats. The enclosed piazza and outlets on the main floor allow users to bring in A/V equipment, and the wide spaces and multiple doorways facilitate a variety of uses and an easy flow of guests. Event planners are largely accorded free rein with the space to showcase their brand and offer

159 Rutledge Ave. Charleston, SC 29403 843-805-6602 159Rutledge.com with an elevator to all three floors and fully accessible bathrooms. It boasts its own prep kitchen, complete with white quartz-top island closed off from the wine cellar by gorgeous sliding barn doors reclaimed

a unique experience to their clients, with open rooms providing a canvas for their imaginations. The ceiling trim even doubles as a place to hang pictures or corporate branding materials. “In a city where hospitality reigns supreme, I

think it’s safe to say Charleston has another jewel in her crown,” said Jonathan Kish, CEO of Queen Street Hospitality. “Clearly, this breathtaking venue has been masterfully renovated while paying homage to its own history.” Opened in late April, 159 Rutledge has already begun delighting event planners and hosting a variety of events. Kronenwetter envisions guests being greeted in the groundlevel wine cellar, for cocktails, coffee or snacks in front of the original brick fireplaces. Then up one of several staircases to the ballroom for a presentation or meal while light streams in through an array of large-pane windows. The evening ends with dancing or socializing on the open third floor beneath exposed beams. Rated five out of five stars on the online wedding site The Knot, 159 Rutledge has garnered rave reviews. Says one: “We are huge fans of 159 Rutledge, and you will not regret choosing this venue for the perfect Charleston wedding day!”

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CHARLES TOWNE MONTESSORI

Developing independent, self-motivated students Charles Towne Montessori guides young people to take ownership of their education process while instilling confidence and accountability

Charles Towne Montessori School fosters a passion for learning in all of its students.

ngaging children in the education process has been a challenge as long as there have been children and adults trying to teach them. Charles Towne Montessori School in West Ashley goes about that challenge in a creative, innovative way. The Montessori model encourages collaboration among students of mixed ages and teachers in a way that fosters an interest in learning and helps ensure student engagement. Dr. Maria Montessori, an Italian physician in the early 1900s, recognized that traditional education models did not honor the child, meeting children at their own level. The Montessori method fosters a passion for learning, instead of forcing a child into a mold. “Montessori approaches each student’s education based on a child’s individual development,” Head of School Susan Burkhardt said. “The student’s style of learning guides the process. Teachers present material, and the student learns from the material in a way that makes sense to them.”

A typical classroom at Charles Towne Montessori consists of children in a range of ages involved in what might seem to be uncoordinated or unstructured activities. But that’s not the case at all, Burkhardt said. “Classroom activity is always purposeful,” she said. “Students are learning all the time. Montessori teaches students to be accountable for their own progress and to self-direct the learning process. If the teacher were to walk out of the

also gain confidence in themselves, an important characteristic for learning at higher levels of education. “Independence is at the heart of Montessori philosophy,” she said. “If that is nurtured in students and they become more independent thinkers and learners, the more successful they are.” Charles Towne Montessori is nearing completion of a new middle school building set to open in the fall. For the first time, the school will have instruction programs for students ages 12-15, which will take them through eighth-grade level. “We are really excited about this next phase in our history,” Burkhardt said. “We have been building up to this for years, and our parents have asked many times for middle-school level programs. Now we can give them that.” Charles Towne Montessori is unique among Montessori schools in South Carolina. It is the only one accredited by the Association of Montessori International, which was established by Dr. Montessori in 1929 to ensure accredited schools adhere to her principles and philosophy. Other Montessori schools in the state, including six others in the Charleston area, are accredited through the American Montessori Society, established in 1960. Beyond the education process, Charles Towne Montessori builds a culture of tolerance, acceptance and accountability, Burkhardt said.

56 Leinbach Drive Charleston, SC 29407 843-571-1140 www.charlestownemontessori.org room, students would continue to do their work. They don’t need a teacher standing in front of them to keep learning.” Montessori students achieve independence in thinking and learning, Burkhardt said. They

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“Our students learn to accept different points of view, different cultures, at an early age. The students who come out of our school are not only successful learners, but also some really nice people — thoughtful, respectful, engaged and accountable.”

SOFTWARE PROJECTS CONSULTING

Experts in SAP Business Software Software Projects Consulting can help your business streamline operational systems, inventory tracking and more with local, hands-on support

s your manufacturing company in desperate need of enterprise software to integrate all your operational systems for increased quality and efficiency? Or are you working with SAP, one of the world’s leading business solutions software systems, but failing to optimize its use? In either case, Summerville-based Software Projects Consulting (SPC) can leverage SAP for your company’s customized needs — reducing cost, improving quality and efficiency, and boosting profit. Since the beginning of the new millennium in 2000, SPC has offered its expertise in the SAP ecosystem, serving as business partner to longtime clients. A certified SAP Build Partner, Software Projects Consulting focuses on improving and optimizing internal and external logistics along the supply chain. SPC implements SAP-managed warehouses with RF and barcoding technologies, establishes SAP-driven quality control processes and material flows, develops operational and financial reporting systems and integrates them all to streamline business operations. One manufacturing company working with Software Projects Consulting was tracking its quality inspection process for goods from suppliers in an Excel spreadsheet. They lacked a standardized process for determining what to inspect and were struggling with the downstream effects of products failing in the field. Software

The team at Software Projects Consulting has extensive expertise integrating SAP in manufacturing environments.

to record the results. “The cost avoidance from a controlled procedure with built-in quality assurance lies in early error detection. You’re not putting away defective parts in your warehouse and potentially sending defective equipment into the field where it is far more complex and expensive to correct,” says Frank Muehlenkamp, CEO of Software Projects Consulting. SPC partners with businesses over the long term, offering implementation, training and ongoing maintenance. Although the firm provides

Charleston – Columbia – Greenville 843-817-5152 info@spcnow.com we make software work for you Projects Consulting implemented the SAP Quality Management module to fit the specific needs for that client. As a result, the SAP-driven process automatically arranges inspections according to predetermined principles and enables inspectors

help desk services, it prefers to guide its clients to self-sufficiency on a day-to-day basis, and instead focuses on forward-looking projects that can further increase organizational and operational efficiency and excellence.

To that end, SPC is introducing two innovations that actually reduce the need for its help desk consulting but benefit the manufacturing sector generally. SPC is now providing turnkey solutions to common problems that can be applied universally and improve the management and transparency of affected processes. Additionally, SPC is working to partner with area educational institutions to develop an SAP-prepared workforce for the manufacturing sector. The added value graduates could provide to area employers would be significant. Value-add is an important part of the Software Projects Consulting cosmos. The team of experts believes being on-site is as important as being online, and because of its proximity to customers, can respond in person to issues much more quickly than a consultant outside South Carolina. Software Projects Consulting’s German roots are a boon to customers as well. Conversant in the cultural and language differences between the U.S. and Germany, SPC navigates potentially turbulent waters with ease, helping companies synergize the best qualities in either culture.

Special Advertising Supplement | 2019 Profiles in Business

MAPPUS INSURANCE AGENCY

Lowcountry’s leader in flood insurance Mappus Insurance Agency combines technology, key relationships, superior service to provide best flood insurance options for coastal homeowners

The Mappus staff includes (seated left to right) Krisi Johnson and Gretchen Shoemaker, (standing left to right) Laura Thompson, David Watson (Partner), Andrew Muller (Partner), Griffin Morrow (Partner), Marcus Anthony and Michelle Howard. Not pictured are Savannah James, Carol Ciaburri and Donna Kinkaid.

trong, up-to-date product knowledge, cutting-edge technology, community involvement and most importantly, an amazing customer experience, are the keys to Mappus Insurance Agency’s success. Mappus Insurance Agency has built a strong reputation over the years, serving homeowners and business owners in the Lowcountry — and all over the East Coast — since 1960. So, when President/Partner Andrew Muller bought the agency in 2015, he took on the formidable responsibility of maintaining and building upon the agency’s sterling legacy. The agency works very hard to do just that, with a blend of high-tech tools and unmatched customer experience. “We are super hands-on,” Muller said. “We utilize technology, but we do like to keep it old

school — the technology allows us to spend more quality time with our clients.” Underpinning that exemplary customer experience is a principle Muller calls “212.” What that means is that, at 211 degrees, water is simply

‘I will’ from the ‘I can’t,’” he said. “Go above and beyond in everything in life and many great things can happen. Be 212!” The agency’s primary focus is flood insurance. Where most agencies only represent one flood insurance company (FEMA), Mappus represents FEMA and more than 10 private flood insurance companies. What does this mean for Mappus clients? Options, better coverages and lower-cost insurance. “Everyone wins,” Muller said. Their knowledge is unmatched. “We constantly find and correct mistakes made by other agencies,” Muller said. “Often times, other agents mistakenly make errors on policies, which can cost homeowners money. Maybe the homeowner didn’t know there were other options available. Whatever the case, there are hundreds of people that we save thousands of dollars a year because they had an error on their flood insurance policy or simply were not given the best option.” Mappus Insurance Agency also handles many other coverage areas. In fact, a guiding philosophy of Mappus is that homeowners and flood insurance should be handled by the same agency, and they go the extra mile to find the best options for their clients’ needs. “Insurance is like anything else people buy,” Muller said. “People want options, and

1007 Johnnie Dodds Blvd., #111 Mount Pleasant, SC 29464 843-763-4200 www.mappusinsurance.com hot. But, at 212 degrees, water boils. Boiling water creates steam; steam can move a train — and it is the one extra degree that makes all of this happen. “It’s the one extra degree that separates the

2019 Profiles in B usiness | Special Advertising Supplement

unfortunately, many of our competitors cannot provide options,” Muller said. “Insurance is confusing and costly — we get it. So, our job is to help educate our clients so they can make smart decisions — and save money in the process.”

OFFICE EVOLUTION

Small business workspace solutions Office Evolution offers affordable options, great locations in Charleston and Mount Pleasant

eople trying to launch or grow a small business don’t need the extra headaches that can come with trying to find a new home, or temporary digs, or even just a place to do business for an afternoon. Office Evolution is rapidly becoming a valued partner for small businesses in the Lowcountry. With prime locations on King Street in downtown Charleston and on Long Point Road in Mount Pleasant, Office Evolution offers a wide array of options for small businesses, solo entrepreneurs, executives seeking short-term solutions, work-athome practitioners and more. “We’re a great option for people who are trying to grow their business,” area manager Beth Sansone said. “Our model is membership-based with several different plans to fit your growing needs. The opening price point is for a business address. Who wouldn’t want their business to have a prestigious King Street address instead of a P.O. box?” Not quite ready to get into a permanent construction project or long-term lease? Office Evolution has a variety of office spaces, common areas and meeting rooms at reasonable prices and easy lease terms. In fact, the downtown location has 21 offices, three spacious meeting rooms, and a shared co-working lounge area with rentable private desks; the new Mount Pleasant location has 29 offices and two meeting rooms. Both locations offer parking as well as receptionist

Mackenzie Ditomassi, Beth Sansone and Andrew Fry can help you with all of your small-business needs.

can do month to month — or even other arrangements,” Sansone said. “When some of the neighboring hotels run out of meeting space, they often call us.” In fact, Office Evolution’s spaces are even used by local companies who simply want to have a meeting away from the inevitable

Downtown Charleston (King St.) Mount Pleasant (at Belle Hall) 843-203-9048 www.officeevolution.com service and call answering. A full package comes with fully furnished private office, mailbox, live phone answer service, internet, utilities and much more. It’s a turnkey workspace solution! “We obviously prefer year leases, but we

interruptions and disruptions that can occur at corporate offices, she noted. But there’s more to it than just a “home away from home,” she said. “There is a full-time receptionist on-site who

greets your guests and clients in a courteous and professional manner,” Sansone said. “Our call center staff will answer your number with the scripted response you write for them, so your clients will be treated professionally, and unwanted solicitations won’t be allowed to waste your time. We also have a break room area with all the amenities — snacks, coffee, tea, water, etc.” Twice a month, the offices sponsor free co-working days, as well as other networking opportunities, such as lunch-and-learn sessions and happy hour events, for members and guests. “We really are about partnership and helping businesses grow,” she said. “Our members, which include attorneys, real estate professionals, marketing firms and technology-focused businesses, often work together to achieve their goals. We provide the space, peace of mind, and opportunity to make meaningful connections every day.”

Special Advertising Supplement | 2019 Profiles in Business

R2P INNOVATIONS

Shutting the door on danger R2P Innovations provides practical, proven, protective doors against the active shooter

Retired Special Forces soldier Kirk Ferguson stands in front of one of his company’s ballistic doors with a 7.62-mm SCAR-Heavy rifle, an example of the type of weapon the door is designed to withstand.

here was a time when it was virtually unthinkable that anyone, other than a head of state or a multimillionaire, would want or need a practical high-security door. After all, who else would need — or could even afford — bullet-proof doors on their homes or places of business? “Unfortunately, in today’s world, the need for such safety measures exists — too often, there’s a news story about a school, workplace, or hate crime shooting,” said Kirk Ferguson of R2P Innovations, a company that specializes in advanced bullet-resistant doors, light enough for everyday use in every setting. And until recently, there weren’t many practical solutions for dealing with such a horrific problem. R2P Innovations’ staff and leadership all have extensive knowledge and experience in ballistics;

Ferguson himself retired from the military after 25 years of service, 23 of which were in special operations. With that depth of expertise, R2P Innovations has developed a simple solution that anyone can use to mitigate the threat of an active shooter: a lightweight but virtually impregnable

everything else has failed, what do you want? So, we developed this door. The idea is to make this type of protection available anywhere for anyone who wants to mitigate that threat.” The door is designed to stop bullets from pistols and even the heaviest long guns and assault rifles. “The .223 caliber is the standard round for the AR-15; our door can stop even more powerful .308 rounds,” Ferguson said. “All anyone has to do is shut the door and lock it and they’re safe. We want the shooter to waste all their time and bullets on our doors without injuring anyone, giving law enforcement time to arrive on scene and control the situation.” There are ballistic doors available, but nothing like this, Ferguson noted. R2P’s door is a wooden door of standard size and thickness with a ballistic shield hidden inside it. Not only can it retrofit into standard door frames, it only weighs 250 pounds, about half the weight of other ballistic doors, so extensive renovation to existing structures is not necessary. It also looks completely normal and shows no signs of being fortified. “The big key is that we can now offer assault rifle ballistic protection where it’s never been available before,” Ferguson said. “Compared to all the other bullet-proof doors on the market that can stop this level of threat, we are

1 Alliance Drive Goose Creek, SC 29445 843-693-0722 www.r2pdoors.com ballistic door. “This door was initially designed as an answer to school shootings,” Ferguson said. “The idea of run, hide and hope isn’t an ideal solution. We were looking for a definitive answer — when

2019 Profiles in B usiness | Special Advertising Supplement

affordable. Also, we believe you will see reduced anxiety levels because now, with this door, you have something you can do besides hide and hope the bad guy doesn’t come into your space. You are actually safe.”

2019 Profiles in B usiness | Special Advertising Supplement