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Driver 6: Technology
d.1. Leadership
NA. None of the statements apply (AP 5.1.1)
B. The leaders are aligned with the Executive Committee (Exco)/ Council/ Board of Directors on the organisation strategy and recognise the role they play in contributing to the organisation’s goals and objectives (AP 5.2.1)
D. The leaders are passionate about the organisation strategy and motivate people to achieve the organisation’s goals and objectives (AP 5.3.1)
L. The leaders are passionate and inspiring, lead by execution and perceive themselves as people-leaders and not operational managers
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Technology Driver: Introduction
For organisation leaders, information is power. It can help them make better, quicker, smarter decisions that improve organisation performance and manage risk. Digital technologies — including social media, data analytics and mobile — are impacting organisations across all industries. They are fundamentally changing the ways in which customers interact with these organisations while also opening up new operating models. If organisations harness the power of information technology, they can create a strategic and competitive advantage. Yet, while many leaders recognise this potential value, many still find it hard to successfully leverage information technology to deliver organisation change.
Technology Driver Components
Find out more about the various driver components by clicking on the icons below:
a. Digital Organisation b. Data and Analytics
c. Security and Privacy
Driver 6: Technology
Questions to think about:
1. How would you describe the level of technology adoption and innovation across the organisation? 2. How would you characterise the use of digital tools within work processes? 3. Are the leaders pro-actively engaged in technology identification? 4. How is data privacy and security managed in the organisation?
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a.1. Adoption of Technology
NA. None of the statements apply (AP 6.1.1, AP 6.1.2)
B. The organisation is risk-averse and slow to adopt new technology; Digital initiatives are limited in scope (AP 6.2.1, AP 6.2.2)
D. The organisation waits to adopt new and emerging technologies until they are proven; Legacy persists and acts as a drain on resources, investment and focus (AP 6.3.1, AP 6.3.2, AP 6.3.3, AP 6.3.4)
L. Emerging technologies are embraced and adopted rapidly; Experimentation is encouraged and failure is acceptable; Technology investment is proactive and agile to meet the strategic objectives of being a digital organisation
a.2. Digital Experience
NA. None of the statements apply (AP 6.1.1, AP 6.1.2)
B. There is very limited thinking on how the digital experience should be structured (AP 6.2.1, AP 6.2.2)
D. Key digital technologies are leveraged to support the existing operating model (AP 6.3.1, AP 6.3.2, AP 6.3.3, AP 6.3.4)
L. The organisation has become a digital organisation. Digital is at the heart of the way the organisation operates, the products and/or services it offers, and how it interacts with the members and other stakeholders
In Taiwan, Taiwan Electrical and Electronic Manufacturers' Association (TEEMA) developed the Taiwan Electronics Industry App to incorporate the entire upper, mid, lower, and the peripheral supply chain systems to maximise competitiveness and increase international exposure for Taiwan manufacturers.
a.3. Platforms
NA. None of the statements apply (AP 6.1.1, AP 6.1.2)
B. Digital platforms have been established but are not integrated with other platforms and rely on legacy platform infrastructure; The technology function drives change using only internal staff or long-term established partners (AP 6.2.1, AP 6.2.2)
D. Digital platforms are driven from the organisation’s perspective. The technology function drives change using internal staff or long-term established partners, with limited experimentation with newer technology vendors or service providers (AP 6.3.1, AP 6.3.2, AP 6.3.3, AP 6.3.4)
L. Digital platforms are fully established and driven from an externally focused (member and ecosystem) multi-channel perspective. The technology function within the organisation seeks the best of skills within and outside of the organisation; Emerging technologies such as RPA are adopted throughout the organisation to increase efficiency and drive down cost
In Germany, the German Chambers of Commerce Abroad (AHK) transformed its website to a centralized online platform for its members. AHK placed emphasis on a “mobile first” approach, enabling clients and members to remotely access the website for association updates and content. The platform also enables businesses to digitally browse for a large range of products and services available.
Driver 6: Technology – Sub-driver Questions (b. Data and Analytics)
b.1. Data Quality and Management
NA. None of the statements apply (AP 6.1.3)
B. Data management is ad hoc throughout the organisation, and there is limited capability to handle big data; The organisation has challenges generating value and insight from its own (AP 6.2.3, AP 6.2.4)
D. The organisation recognises the importance of quality data and has deployed tools and techniques to drive data accuracy and insight (AP 6.3.5, AP 6.3.6)
L. The organisation has data, governance and processes in place, with the appropriate systems to support data and quality management
b.2. Data Collection and Analysis
NA. None of the statements apply (AP 6.1.3)
B. Data is collected through traditional approach and limited analysis is performed (AP 6.2.3, AP 6.2.4)
D. Market intelligence and data analysis is used in various parts of the organisation to identify growth opportunities and improve decision-making and processes (AP 6.3.5, AP 6.3.6)
L. The organisation uses data to forecast future needs and influence decisionmaking across the organisation
In Taiwan, TAITRA, TEEMA and TSIA does external research on trends and in-depth market surveys for members. TAITRA in particular utilised big data to gather market intelligence on overseas markets to implement strategies for exploring businesses and provided companies with analytic reports. TSIA, on the other hand, engages with international organisations in the industry to provide members with the latest global semiconductor-related regulations, technology trends and market forecasts.
