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DID YOU KNOW

Reminding Residents of City Provided Services and Programs

Monitor Your Water Usage

Did you know you can monitor your water usage online? Residents can view and pay utility bills, monitor consumption history, and set leak and consumption threshold alerts all in one place! Log on to municipalonlinepayments.com/ schertztx to access your usage data and set up email, voice, or text alerts for potential leaks or abnormal usage.

If you have questions about your bill, contact the Utility Billing office at (210) 619-1100 or email businessoffice@schertz.com. For more Utility Billing information go to Schertz.com/utilitybilling.

Report Issues or Concerns

Did you know Schertz 311 provides a central contact point for residents to report an issue, request a service, seek information/referrals, and direct complaints, compliments, and suggestions regarding city services? Schertz residents are the eyes and ears of our city and we need your help in keeping Schertz a wonderful place to live, work, play, and learn! If you have concerns about the conditions of our city and want to help make it a better place or if you notice issues like potholes, streetlight outages, overflowing trash cans, or other issues that affect the appearance and safety of our city, we encourage you to report them.

Reach our 311 Customer Service Representatives by calling 3-1-1 or if you are calling from outside Guadalupe County, call (210) 619-1000. Residents can also report issues and concerns online at Schertz.com/KeepItNice or email CustomerCare@schertz.com.

Pickrell Park Pool Opens This Month!

Did you now the outdoor pool at Pickrell Park will be opening just in time for Memorial Day Weekend! Pickrell Park Pool will be open for the summer season from May 27 – August 6. Hours of Operation are Tuesday through Sunday from 12 – 7 p.m. and closed Mondays for maintenance. Admission is $2 per person or $3 for all day entry (in and out permitted). Children 2 and under are FREE. All commercial/Large Group use of Pickrell Park Pool including but not limited to, day cares, day camps, school districts, church groups must be scheduled through the Schertz Family YMCA. Inquiries must be made 48 hours in advance. Group swim lessons will be offered as well as Pre-Swim Team practice.

For more information check out the Parks & Recreation FUN Guide or go to ymcasatx.org/schertz/swimming.

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