SDA News 2019 Summer by SDA NSW

SDANEWS OFFICIAL MAGAZINE OF THE SHOP, DISTRIBUTIVE AND ALLIED EMPLOYEES’ ASSOCIATION, NEW SOUTH WALES BRANCH f summer 2019 fRRP $10.00

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Every da y of the year, we help hundreds of our members to make sure they rece ive their correct pay and condition s, greater jo b securit y and enhanced workpla ce safety.

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Authorise d by Distributiv Bernie Smith, Branch Se e and Al lie cretary-T rea Level 3, 8 d Employees’ As sociation, surer, Shop, Quay Stre NSW Bran SDA Issu et, Sydney NSW ch, 2000. e No. 11 /19064

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SHOP, DISTRIBUTIVE AND ALLIED EMPLOYEES’ ASSOCIATION, NSW BRANCH

WWW.SDANSW.ORG.AUFPHONE 131 SDA STREET ADDRESS: Level 3, 8 Quay Street, Sydney NSW 2000 POSTAL ADDRESS: PO Box K230, Haymarket NSW 1240 E-MAIL: secretary@sdansw.asn.au

SDA NEWS EDITOR: Bernie Smith, Level 3, 8 Quay Street, Sydney NSW 2000 Please address all correspondence to “The Secretary”.

UNION OFFICERS: SECRETARY: Bernie Smith ASSISTANT SECRETARY: Robert Tonkli PRESIDENT: Maria Dumycz

ORGANISERS SENIOR OPERATIONS OFFICER: Felicity Smithson OPERATIONS OFFICER: Phil Walker

METROPOLITAN: Anthony Attard, Nick Augimeri, Mary Axiak, Tina Callaghan, Talitha Clarke, Anthony Day, Alex Del Rosario, Nathan Egan, Mary Graham, Matthew Hill, Carol Israel, Anthony Maiatico, Whitney Rizk, Chris Raj, Karl San Pedro, Chris Stefanovski, Joel Tynan, Ben Uphill, Alison Varga, Nathan Beard, Rachael Hoffmann, Alexander Kennedy, Jacinta Moore, Mina Papadopoulos, Pamela Torbey, Josip Blazevic, Nick Augimeri, Dominic McDonald

REGIONAL:

Lower South Coast, Southern Highlands & Canberra: Joe Rebbechi, George Nulley-Valdes, Narelle Atkins n phone 6273 2300 Riverina (Wagga/Albury): Struan Timms n phone 6921 8820 Western NSW (Orange/Dubbo): Louise Buesnell and Loretta Turner (part-time Organiser) n phone 6362 1965 Far North Coast (Ballina/Tweed): Trevor McCosker n phone 6686 4192 Wollongong & Illawarra: Vera Cavanagh and Di Dixon (part-time Organiser) n phone 4228 3611 Mid North Coast and Northern Tablelands Region: Mariusz Werstak and Bridget Sheridan n phone 6650 9950

WAREHOUSING AND MANUFACTURING: LEAD ORGANISER: Joseph Bourke Organisers: John Paul Sialafau, Alex Velickovic

SPECIALISTS INDUSTRIAL OFFICERS: Bernard Govind, Mitchell Worsley, Monica Rose, Aliscia Di Mauro, Rose Ghabache WORKERS’ COMPENSATION OFFICER: Michael Babic WHS OFFICER: Jane Lui COMMUNICATIONS OFFICERS: Michael Walker, Paul Farrugia INFORMATION OFFICERS: Georgina Psillis, David Uzzell, Renee Jaajaa, Jessica Chidiac, Effie Toumbas, Corrine Boyle, Nadia Olic EDUCATION OFFICER: Philippe LeCompte

hope in a difficult 2019 has been a difficult year in retail. Low wages growth across the economy has kept customers’ wallets tight, which has made for a difficult environment in many retail workplaces, as well as the warehouses that supply those workplaces. We have faced a lot of challenges together this year: u fighting for pay rises and new Agreements; u dealing with company redundancies and store closures in Target, David Jones, Noni B, Sussans and Big W; u the distressing processes around the Woolworths restructure and redundancies; u the much-publicised problems in the Noni B Group of even going to the toilet; u underpayments for too many, from vulnerable workers to salaried staff; and u the issue of customer abuse and respect.

Hope Throughout all of the challenges in 2019, I keep coming back to one word – HOPE! I believe the SDA has represented hope for members in retail, fast food and warehousing. Together, SDA members, Delegates and Officials have worked to bring hope in a difficult environment. We have won new Agreements with increased penalty rates and pay rises that are above inflation and above the average pay rises across the private sector (see page 11).

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We have secured better redundancy entitlements including recently for long-serving David Jones members who received up to 34 weeks of redundancy pay, as opposed to the General Retail Award standard of 12 weeks. We are also working through underpayment issues for members in a wide number of companies (see pages 8-9).

In Noni B and other companies, we are tackling the issue of workload (see page 22). There is a lot more to do in this area, but I must admit I am pleased every time I walk past a Noni B shop with the doors pulled shut and a sign that says “Back in 5 minutes”. I’m tempted to write underneath “Back in 5 minutes. Thanks to the SDA.” We continue to fight for secure work for casual members (see page 19). Perhaps the biggest dispute this year was with Woolworths and the restructure that we opposed in the Fair Work Commission. I want to give a special thank you to all of the Woolworths Delegates; you were a beacon of hope in your workplaces this year as we dealt with these issues. Together, we secured additional payments for members changing jobs or taking redundancy. We secured early releases for members who found other work, and we fought for full-time jobs where sometimes only parttime work was offered. Well done to all the Delegates, like Francesca at Leichhardt, who through your actions secured full-time work for members and gave them hope.

Reducing Customer Abuse I am particularly proud of all the members who have got involved in the No One Deserves a Serve campaign (see pages 14-17).

There is so much work to do, but again the SDA is bringing hope. The industry now accepts there is a big problem and is committed to addressing the issue and rejecting the position that the customer is always right. Importantly, SDA-led trials designed and measured by Griffith University have shown that a combination of training, zero tolerance of customer abuse and in-store signage resulted in up to a 50% reduction in low to mid-level customer abuse. Family Time: Have Boxing Day Off Don’t forget that all SDA members in NSW are entitled to have Christmas Day and Boxing Day off with family and friends.

It is illegal to be required to work if you did not freely elect to do so, and your employer could be fined up to $11,000. You have worked so hard in the lead up to Christmas. Take the time to enjoy both Christmas and Boxing Day with family and friends with the full support of the SDA (see pages 4-7). Hope amidst Bushfires and Drought It has been an even more difficult year for those affected by the crippling drought and ravaging bushfires.

As a small gesture of our solidarity for those people in regional NSW, SDA Delegates in Sydney recently raised over $6,000 to be donated to the Salvation Army Disaster Appeal, with a raffle of a music box that was hand decorated by 104-year-old SDA life member Bert Collins. Thanks Bert, and thanks to our Delegates for your generosity. We hope Christmas can bring some joy to these communities. Thank You In a difficult year, I want to thank all SDA members, SDA workplace Delegates and SDA Officials for your strong and united support. Together, we have delivered a lot for members, but most importantly we have delivered hope. So for this Christmas in 2019: u I hope customers practice peace and goodwill towards all; u I hope all members who are travelling are safe; and u I hope you have a great Christmas with your family and friends, but I really hope you take Boxing Day off too! I look forward to serving all SDA members again in 2020 to keep delivering for our members. Happy Christmas and safe travels.

Bernie Smith, Branch Secretary SDA NEWS f spring 2019 f PAGE 3

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With Christmas fast approaching, SDA members should be aware of your public holiday rights. The simple rule in NSW is this: you have an absolute right to refuse to work on Christmas Day and Boxing Day – it’s the law! If you say “no” to work on Boxing Day, fines of up to $11,000 apply to anyone who makes you work on Boxing Day.

christmas/new year Public holidays: This season, the following public holidays will be observed in New South Wales, and will attract the public holiday penalty rate:

Wednesday, 25 December (Christmas Day)

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Thursday, 26 December (Boxing Day) Wednesday, 1 January (New Year’s Day) christmas day: Shops must close on Christmas Day unless they have an exemption. boxing day: Shops can only trade if everyone working in the shop has freely volunteered to work. It is illegal to open if any employee did not freely elect to work. Delegates and members should refer to their Enterprise Agreement.

contact the sda: If you have any questions or concerns, speak to your Delegate, SDA

Organiser, or call the SDA on 131 732.

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PAGE 4 f summer 2019 f SDA NEWS

Say “no” to work on Boxing Day!

Retail workers work so hard in the lead up to Christmas Day that you deserve, and need, two days off to properly by Bernie Smith celebrate with Branch Secretary family and friends — both Christmas and Boxing Day. That is why it is your legal right in NSW to have both Christmas Day and Boxing Day off. You need two days for so many reasons: u So you can travel safely to enjoy time with family who live some distance away; u Maybe you spend one day with Mum and one day with Dad; u Maybe it’s one day with your immediate family and the next with extended family; or u Simply because you want two days off in a row with your family to relax and enjoy each other’s company. Whatever the reason, retail workers need two days off because Christmas just isn’t Christmas without Boxing Day!

You have the right to refuse! You shouldn’t have to close down your family life on Boxing Day just because your employer wants to open the store. You have an absolute right to refuse to work on Boxing Day.

While stores may be able to trade on Boxing Day this year across NSW, all retail and fast food workers have the right to refuse to work on Boxing Day. You have the right to have the day off. It is illegal to pressure you into working.

Your store is only allowed to trade if employees have volunteered to work. We understand there is real pressure to work on the day, but you will have the 100% support of your Union if you want Boxing Day off. If an employee is forced to work on Boxing Day, their employer may face a fine of up to $11,000 for each employee forced to work on the day. If you feel in any way pressured to work on Boxing Day, please report it to the SDA by email or by calling us on 131 732. Boxing Day belongs to you and your family. Just say “no” to work on Boxing Day.

five boxing day facts  All work on Boxing Day is completely voluntary for retail and fast food workers.  It is illegal for employers to require a retail or fast food employee to work on

Boxing Day.  Employers face fines of up to $11,000 per individual employee if they force or require them to work on Boxing Day and the employee did not freely elect to work.  These rules also apply to salaried managers who cannot be required to work on Boxing Day.  You can download a simple SDA form to hand to your employer if you don’t want to work on Boxing Day. Go to http://bit.ly/2fcntME.

SDA NEWS f summer 2019 f PAGE 5

your public holiday entitlement The following is a general explanation of public holiday entitlements and trading hour arrangements for shop assistants working in general by Robert Tonkli, shops in NSW this Assistant Secretary festive season.

CHECK YOUR AGREEMENT It is most important to note that the specific entitlements with respect to public holidays are governed by the Agreement or Award applicable to your employment. Depending on which company you work for, there may be some differences in the rights outlined below. Check your specific Agreement or Award or contact the SDA to ensure your workplace entitlements are observed. If you have any questions about your public holiday entitlements or trading arrangements, please speak to your Delegate, contact your Organiser, or phone the SDA on 131 SDA (that’s 131 732). CHRISTMAS DAY Christmas Day, Wednesday 25 December is a public holiday in New South Wales. In New South Wales, the Retail Trading Act 2010 provides that only shops with a valid trading exemption can open for trade on Christmas Day, 25 December. In addition, the Retail Trading Act 2010 provides that all work performed on this day is strictly voluntary. This includes takeaway shops and service stations. If your shop is permitted to open, you can only work if you choose to volunteer. The Retail Trading Act 2010 does not allow work on Christmas Day without your agreement. PAGE 6 f summer 2019 f SDA NEWS

Where a shop does not have an exemption to trade on Christmas Day, it is not permitted to engage a shop assistant to perform work behind closed doors.

BOXING DAY Boxing Day, Thursday 26 December is a public holiday in New South Wales. In New South Wales, the Retail Trading Act 2010 provides that where shops open, they must do so on the strict condition that employees have freely elected to work on the day. This includes takeaway shops and service stations. If your shop opens on Boxing Day, you have an absolute right to refuse to work on the day. NEW YEAR’S DAY New Year’s Day, Wednesday 1 January is a public holiday in New South Wales. AUSTRALIA DAY PUBLIC HOLIDAY, Monday 27 January is the Australia Day public holiday in New South Wales. Sunday 26 January is not a public holiday in NSW. This is because the Public Holidays Act 2010 provides that where Australia Day falls on a Sunday, the following Monday is declared a public holiday. DO you HAVE TO WORK ON A PUBLIC HOLIDAY? Most Agreements negotiated by the SDA provide that all work on a public holiday is voluntary for all employees, including casuals.

The NES provides that an employee is entitled to be absent on a public holiday, however, an employer may request that an employee work on a public holiday if the request is reasonable. An employee may refuse an employer’s request to work on a public holiday if the employer’s request is unreasonable. In determining if a request, or a refusal of a request, to work on a public holiday is reasonable, the following matters must be taken into account:

the nature of the work; u the employee’s personal circumstances, including family responsibilities; u whether the employee is entitled to receive overtime payments, penalty rates or other compensation for work on the public holiday; u the amount of notice given by the employer; u the amount of notice given by the employee when refusing the request; u any other relevant matter. u

WHAT DO you GET PAID? Typically, SDA-negotiated Agreements and Awards provide for the following entitlements: Full-time and part-time employees who are rostered to work ordinary hours on a public holiday and who agree to work are paid time-and-a-quarter plus their normal day’s pay (this is equivalent to double-time-and-a-quarter).

Full-time and part-time employees who are not rostered to work ordinary hours and who agree to work are paid at the rate of double-time-and-a-quarter with a minimum payment for three hours of work.

Full-time and part-time employees who are rostered on but who refuse to work, receive the benefit of the public holiday at the ordinary-time rate of pay. For employees covered by the General Retail Industry Award, public holiday entitlements are covered by the National Employment Standards (NES).

Casuals working on a public holiday are paid at the rate of double-time-and-a-half with a minimum payment for three hours of work.

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Changing rosters to avoid PUBLIC HOLIDAY BENEFITs Under most Agreements and Awards negotiated by the SDA, it is illegal for an employer to change your roster to avoid the payment of a public holiday entitlement. If your roster is changed to your detriment over the Christmas/New Year period, or if you are not paid correctly, you should contact the Union immediately. If you are rostered to work on a public A MESSAGE FROM holiday but you are sent home early, itYOUR isSECRETARY, BERNIE SMITH the Union’s position that you must still be paid for the total number of hours that you agreed to work. This applies even to casuals. If you are sent home early and are not paid for the full hours you were A MESSAGE FROM contracted to work, you should contact YOUR SECRETARY, BERNIE SMITH the Union without delay. DO I GET PAID IF A PUBLIC HOLIDAY FALLS ON MY NON-ROSTERED DAY?

What do I get paId If I Work on a publIc holIday?

No. Because the Fair Work Commission did not accept the SDA’s

Team members are paid the public holiday*penalty continuedrate fromfor previous page

case to include the public holiday non-working-day benefit in the

General Retail Industry Award, the Agreement does not contain a non-working-day benefit for any public holidays.

WORKING ON CHRISTMAS EVE AND NEW YEAR’S EVE

Your Agreement provides that work after 6.00pm on Christmas

Eve and New Year’s Eve is voluntary, provided there are enough

volunteers to meet the company’s operational needs and subject to the following: u

Employees not wanting to work at these times will inform the

company at least four weeks in advance. At the same time, the

company will start to assess the number of employee volunteers that will be required to work.

If there are not enough volunteers, the company will first ask

casual employees to work the hours, and will then ask full-time and part-time employees.

Five weeks prior to the days, the company will place a notice on the noticeboard asking employees to advise the company of

their preference not to work their normal roster at these times.

Where an employee takes the time off, the time is unpaid time

and the employee will only be paid for hours actually worked. An

employee can request to take paid annual leave for the hours not worked.

CONTACT THE UNION

working on a public holiday (a total of 225% for permanent team members, 250% for casual team members (clause 7.6)). entItleMentS for publIc holIdayS not Worked Full-time and part-time team members who are absent from work on a day that is a public holiday will be paid for their ordinary hours of work on that day at their ordinary time rate of pay.

A full-time or part-time team member has ordinary hours of

work on a day or part-day if they are regularly rostered to The SDAonhas work thatworked day. hard over many years to ensure that our members get time off work to spend with their Whereonaspecial team member’s days haveand varied families occasions rostered such as Christmas overover the the public New Year. 12 weeks prior to the holiday, a team member will be Thisconsidered leaflet explains public holiday rostered entitlements that on a to havethebeen regularly to work apply to you over this Christmas/New Year period. day if, during that period, the team member worked at least If you have any questions about your public holiday

7 out of 12 of entitlements or those tradingdays. arrangements over this period, please speak to your Delegate, contact your Organiser contact the unIon or phone the SDA Sydney office on 131 SDA (that’s 131about 732). your public holiday If you have any questions Have a happyorand and remember, entitlements therelaxing trading break, arrangements over the if you are on the roads over the Summer, drive safely. Christmas / New Year period, please speak to your Delegate,

specific information for your company

The SDA has prepared a range of company specific public holiday leaflets that detail entitlements for major companies. The one relating to your company should be available in your store or you can access it in your user dashboard on the SDA website: sdansw.org.au/user. Alternatively, you can scan the code here ; using your QR-enabled device. DO I GET PAID IF A PUBLIC HOLIDAY FALLS ON MY NON-ROSTERED DAY?

W ASSOCIATES aBIGMeSSage froM your Secretary, bernIe SMIth

No. Because the Fair Work Commission did not accept the SDA’s case to include the public holiday non-working-day benefit in the General Retail Industry Award,

2019/2020

the Agreement does not contain a non-working-day benefit for any public holidays.

WORKING ON CHRISTMAS EVE AND NEW YEAR’S EVE

Public Holidays & Trading Hours IN THE ACT

Your Agreement provides that work after 6.00pm on Christmas Eve and New Year’s Eve is voluntary, subject to certain conditions being met (clause 9.1.5). The conditions are: u

Eve and/or New Year’s Eve that they do not wish to work after 6.00pm on that day;

to work their rostered hours after 6.00pm on Christmas or New Year’s Eve.

contact your Organiser or phone the SDA Sydney office on

CAN MY EMPLOYER CHANGE MY ROSTER TO AVOID PAYING ME A PUBLIC HOLIDAY BENEFIT? Under most Agreements and Awards negotiated by the SDA, it is illegal for an employer to change your roster to avoid the payment of a public holiday entitlement. If your roster is changed to your detriment over the Christmas/New Year period, or if you are not paid correctly, you should contact the Union immediately. If you are rostered to work on a public holiday but you are sent home early, it is the Union’s position that you must still be paid for the total number of hours that you agreed to work. This applies even to casuals.

* continued from previous page

Part-time team members will also receive this benefit if they work 20 starts per four-week cycle, or are contracted to work a minimum of 32 hours per week, or if they work an alternating roster and the public holiday falls on a day on which they work in any week of their roster cycle. For a full-time team member working 20 starts per four-week cycle, ‘day’ means 7.6 hours. For a full-time team member working 19 starts per four-week cycle, ‘day’ means 8 hours. For a part-time team member, ‘day’ means the average number of hours rostered per day in the four-week cycle prior to the public holiday.

PUBLIC HOLIDAYs on NON-ROSTERED DAYs If you are covered by a Collective Agreement, this will depend on the specific provisions in your Agreement. However, for members employed under A MESSAGE fROM YOUR SECRETARY, bERNIE SMITH the General Retail Industry Award, no non-working-day benefit applies. This means that if you are not rostered to work on a public holiday, you will not be entitled to the payment of an additional day’s wages. If you are sent home early and are not paid for the full hours you were contracted to work, you should contact the Union without delay. DO I GET PAID IF A PUBLIC HOLIDAY FALLS ON MY NON-ROSTERED DAY? If you are covered by a Collective Agreement, this will depend on the specific provisions in your Agreement.

However, for members employed under the General Retail Industry Award, no non-working-day benefit applies. This means that if you are not rostered to work on a public holiday, you will not be entitled to the payment of an additional day’s wages. WORKING ON CHRISTMAS EVE AND NEW YEAR’S EVE Some Agreements contain provisions that explicitly say that work after 6.00pm on Christmas Eve and New Year’s Eve is voluntary. Particular conditions apply if an employee wishes to exercise his or her rights under these provisions.

Casual team members do not receive a benefit for a public holiday on which they are not rostered to work.

WORKING ON CHRISTMAS EVE AND NEW YEAR’S EVE The Agreement provides that work after 6.00pm on Christmas Eve and New Year’s Eve is voluntary, subject to certain conditions being The SDA has worked hard over many years to ensure met,our as members follows: get time off work to spend with their that

u Permanent team members not wishing to work beyond 6.00pm families on special occasions such as Christmas and over must advise Kmartthe at New least Year. four weeks prior to Christmas Eve or Year’s Eve. the public holiday entitlements that ThisNew leaflet explains uapply Kmart replacements. to will youthen overseek thisvolunteer Christmas/New Year period. u If insufficient obtained, Kmart holiday will have the right to If you have anyvolunteers questionsare about your public direct the working of aarrangements permanent team normal roster entitlements or trading overmember’s this period, please speak to your Delegate, your Organiser so that a reasonable staffing contact level is reached. or phone the SDA Sydney office on 131 SDA u In cases of permanently rostered staff not wanting to work at 131 732). to work on another day or time these times, they (that’ will bes rostered Have happy andcycle relaxing andordinary remember, in theafour-week as partbreak, of their rates of pay. if you are on the roads over the Summer, drive safely.

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

*continued from previous page

A full-time team member whose non-working day falls on any of these days shall receive by mutual agreement either: payment of an additional day’s wages, the addition of one day to their annual holiday, or another day off with pay within 28 days after the holiday falls, or during the week prior to the holiday. Part-time team members will also receive this benefit if they work 20 starts per four-week cycle or if they work an alternating roster and the public holiday falls on a day on which they work in any week of their roster cycle. For a full-time team member working 20 starts per four-week cycle, ‘day’ means 7.6 hours. For a full-time team member working 19 starts per four-week cycle, ‘day’ means 8 hours. For a part-time team member, ‘day’ means the average number of hours rostered per day in the four-week cycle prior to the public holiday. Casual team members do not receive a benefit for a public holiday on which they are not rostered to work.

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WORKING ON CHRISTMAS EVE AND NEW YEAR’S EVE The Agreement provides that work after 7.00pm on Christmas Eve and New Year’s Eve is voluntary, subject to certain conditions. The conditions are: u The company shall initiate a process to determine if any permanently rostered team members do not wish to work their rostered hours after 7.00pm on Christmas and/or New Year’s Eve; u Permanent team members need to advise the company at least four weeks prior to Christmas Eve and New Year’s Eve that they do not want to work after 7.00pm; u Volunteers shall be sought at least seven days prior to Christmas Eve and New Year’s Eve in cases where permanently rostered team members do not seek to work beyond 7.00pm; and u Permanently rostered team members not wanting to work at these times shall be rostered to work on another day or time in the four-week cycle as part of their ordinary hours and will be paid ordinary rates of pay. CONTACT THE UNION If you have any questions about your public holiday entitlements or trading arrangements over the Christmas/New Year period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA (that’s 131 732).

DO I GET PAID IF A PUBLIC HOLIDAY FALLS ON MY NON-ROSTERED DAY? No. Because the Fair Work Commission did not accept the SDA’s case to include the public holiday non-working-day benefit in the General Retail Industry Award, the Agreement does not contain a non-working-day benefit for any public holidays.

WORKING ON CHRISTMAS EVE AND NEW YEAR’S EVE Your Agreement provides that work after 6.00pm on Christmas Eve and New Year’s Eve is voluntary, subject to certain conditions being met. The conditions are: u

Team members need to advise Woolworths at least four weeks prior to Christmas Eve and/or New Year’s Eve that they do not wish to work after 6.00pm on that day;

u At thehas same time, Woolworths will assess number of team The SDA worked hard over many yearsthe to ensure that member our members get time to spendto with volunteers thatoff willwork be required work;their families on special occasions such as Christmas and over u If there are not enough volunteers, Woolworths will first ask the New Year. casual explains team members to work the hours, and willthat then ask fullThis leaflet the public holiday entitlements apply youpart-time over thisteam Christmas/New Yearthe period. timetoand members to work hours; and Ifu you havea team any questions your Where member’sabout request notpublic to workholiday is granted, the entitlements or trading arrangements over this period, time off is unpaid and the team member will only be paid for the please speak to your Delegate, contact your Organiser hours actually A team member request to take paid or phone the worked. SDA Sydney office on 131canSDA 131 not 732).worked (see clause 19.6). annual leave for(that’s the hours Have a happy relaxing break, and remember, CONTACT THEand UNION if you are on the roads over the Summer, drive safely.

If you have any questions about your public holiday entitlements or the trading arrangements over the Christmas / New Year period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA (that’s 131 732).

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

WORKING ON CHRISTMAS EVE A MESSAGE fROM YOUR SECRETARY, bERNIE SMITH AND NEW YEAR’S EVE Some Agreements contain provisions that explicitly say that work after 6.00pm on Christmas Eve and New Year’s Eve is voluntary. Particular conditions apply if an employee wishes to exercise his or her rights under these provisions. *continued from previous page

If you are rostered to work a set number of hours on a public holiday but you are sent home early, it is the Union’s position that you must still be paid for the total number of hours that you agreed to work.

If you are sent home early and are not paid for the full hours you were contracted to work, you should contact the Union without delay.

Employees are encouraged to speak to their Line Manager in the event of any concern about their pay or roster.

WORKING ON CHRISTMAS EVE

Your Agreement provides that work after 7.30pm on Christmas Eve is voluntary (clause 29.1.3).

Your Agreement also provides that work between 6.00pm and 7.30pm on Christmas Eve is voluntary subject to certain conditions being met (clause 29.1.4). The conditions are: u

David Jones will post rosters 14 days in advance. The roster will

indicate the employees required to work their normal roster beyond 6.00pm.

Employees not wishing to work beyond 6.00pm must advise David Jones within seven days of the roster being posted.

David Jones will then seek volunteers. If David Jones cannot get

enough volunteers to work, they can require employees to work their normal roster so that a reasonable staffing level is reached.

CONTACT THE UNION

If you have any questions about your public holiday entitlements or

trading arrangements over the Christmas/New Year period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA (that’s 131 732).

CAN MY EMPLOYER CHANGE MY ROSTER TO AVOID PAYING ME A PUBLIC HOLIDAY BENEFIT? Under most Agreements and Awards negotiated by the SDA, it is illegal for an employer to change your roster in order to avoid the payment of a public holiday entitlement. If your roster is changed to your detriment over the Christmas/ New Year period, or if you are not paid correctly, you should contact the Union immediately. If you are rostered to work on a public holiday but you are sent home early, it is the Union’s position that you must still be paid for the total number of hours that you agreed to work. This applies even to casuals. If you are sent home early and are not paid for the full hours you were contracted to work, you should contact the Union without delay.

The SDA has worked hard over many years to ensure DO I GET PAID IF A PUBLIC HOLIDAY FALLS that our members get time off work to spend with their ON MY NON-ROSTERED DAY? families on special occasions such as Christmas and over If you are covered by a Collective Agreement, this will depend on the New Year. the specific provisions in your Agreement. This leaflet explains the public holiday entitlements that However, for members employed under the General Retail apply to you over this Christmas/New Year period. Industry Award, no non-working-day benefit applies. If you have any questions about your public holiday This means that if you are not rostered to work on a public entitlements or trading arrangements over this period, holiday, you will not be entitled to the payment of an additional please speak to your Delegate, contact your Organiser day’s wages. or phone the SDA Sydney office on 131 SDA WORKING ON (that’ CHRISTMAS s 131 732).EVE AND NEW YEAR’S EVE A number Agreements provisions that explicitly say Have a happyofand relaxing contain break, and remember, after 6.00pm andsafely. New Year’s Eve is if youthat arework on the roads overontheChristmas Summer,Eve drive voluntary. Particular conditions apply if an employee wishes to exercise his or her rights under these provisions.

CONTACT THE UNION If you have any questions about your public holiday entitlements or trading arrangements over the Christmas/ New Year period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, (that’s 131 732). NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

BERNIE SMITH

without delay. Team members are encouraged to speak to

2019/2020

their Line Manager in the event of any concern about their pay or roster.

DO I GET PAID IF A PUBLIC HOLIDAY

Public Holidays & Trading Hours In neW South WaleS FALLS ON MY NON-ROSTERED DAY?

No. Because the Fair Work Commission did not accept the SDA’s case to include the public holiday non-working-day benefit in the General Retail Industry Award, the Agreement does not contain a non-working-day benefit for any public holidays.

The SDA has worked hard over many years to ensure CONTACT THE UNION that our members get time off work to spend with their families on special occasionsabout such your as Christmas and over If you have any questions public holiday entitlements the New Year. or trading arrangements over the Christmas/New Year period, This leaflet explains the public holiday entitlements that applyspeak to youtoover Christmas/New Year Organiser period. or phone please yourthis Delegate, contact your anyoffice questions public holiday theIf you SDAhave Sydney on 131about SDA your (that’s 131 732). entitlements or trading arrangements over this period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA (that’s 131 732). Have a happy and relaxing break, and remember, if you are on the roads over the Summer, drive safely.

If there are not enough volunteers to work, Coles may require a team member

*continued from previous page

COLES SUPERMARKETS IfA you are rostered to work a set number of hours on a public holiday MESSAGE TEAM MEMBERSFROM but you are sent home early, it is the Union’s position that you must

YOUR SECRETARY, BERNIE SMITH

still be paid for the total number of hours that you agreed to work.

2019/2020

If you are sent home early and are not paid for the full hours you were contracted to work, you should contact the Union without delay. Employees are encouraged to speak to their Line Manager in the

Public Holidays & Trading Hours IN THE ACT event of any concern about their pay or roster. WORKING ON CHRISTMAS EVE

Your Agreement provides that work after 7.30pm on Christmas Eve is voluntary (clause 29.1.3).

Your Agreement also provides that work between 6.00pm and 7.30pm on Christmas Eve is voluntary subject to certain conditions being met (clause 29.1.4). The conditions are:

The SDA has worked hard over many years to ensure u David Jones will post rosters 14 days in advance. that our members get time off work to spend with their The roster will indicate the employees required to work their families on special occasions such as Christmas and over normal roster beyond 6.00pm. the New Year. Employees not wishing to work beyond 6.00pm mustthat advise Thisu leaflet explains the public holiday entitlements apply to Jones you over Christmas/New Yearbeing period. David withinthis seven days of the roster posted. Ifu you have anywillquestions your public holiday David Jones then seekabout volunteers. entitlements or trading arrangements over this period, If David Jones cannot get enough volunteers to work, they please speak to your Delegate, contact your Organiser can employees to workoffice their normal or require phone the SDA Sydney on 131 roster SDA so that a (that’s 732). reasonable staffing level131 is reached. Have a happy relaxing break, and remember, CONTACT THE and UNION ifIfyou thequestions roads over theyour Summer, drive safely. youare haveonany about public holiday entitlements or

A MESSAGE fROM YOUR SECRETARY, bERNIE SMITH

DAN MURPHY’S EMPLOYEES

2019/2020

Public Holidays & Trading Hours IN NEw SOUTH wALES

dAVId jONES TEAM MEMbERS

2019/2020 Public Holidays & Trading Hours IN THE ACT

2019 2020

d & d N N W OU H W

The SDA has worked hard over many years to ensure that our members get time off work to spend with their families on special occasions such as Christmas and over the New Year. This leaflet explains the public holiday entitlements that apply to you over this Christmas/New Year period. If you have any questions about your public holiday entitlements or trading arrangements over this period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA (that’s 131 732). Have a happy and relaxing break, and remember, if you are on the roads over the Summer, drive safely.

trading arrangements over the Christmas/New Year period, please speak to your Delegate, contact your Organiser or phone the SDA

CONTACT THE UNION

Sydney office on 131 SDA (that’s 131 732).

If you have any questions about your public holiday entitlements or trading arrangements over the Christmas/New Year period, please speak to your

or trading arrangements over the Christmas/New Year period, the SDA Sydney office on 131 SDA (that’s 131 732).

If you are sent home early and are not paid for the full hours

were contracted to work, you should contact the Union 2019 teaMyouYOUR MeMberS SECRETARY,

to work their rostered shift so that a reasonable staffing level is reached.

131 SDA (that’s 131 732).

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

Coles will start a process to see if any permanent team members do not want

The SDA has worked hard overteam many yearsthat to ensure This process shall also inform members such work is voluntary; thatuour members time off towork to spend withexpectations their Team membersget will be asked consider customers’ and familiesbusiness on special occasions such as Christmas and over operational requirements in deciding whether or not to work after the New Year. 6.00pm on Christmas Eve; Thisuleaflet explains the public holiday entitlements that Permanent team members rostered to work, but who do not want to work, apply to you over this Christmas/New Year period. may access annual leave. If a team member has insufficient annual leave If you have any questions about your public holiday accrued, they can request, at Coles’ discretion, to have their ordinary hours entitlements or trading arrangements over this period, the four-week as partyour of their ordinary hours and be paid pleasere-rostered speak to inyour Delegate,cycle contact Organiser thephone base rate pay and applicable penalties. Coles is unable to re-roster or theofSDA Sydney office on 131IfSDA their hours, the team member can take unpaid leave; (that’s 131 732). u Where this occurs, at least seven days prior to Christmas Eve and New Year’s Have a happy and relaxing break, and remember, if youEve, areColes on the roads over the Summer, drive safely. will ask for volunteers to work;

If you have any questions about your public holiday entitlements

please speak to your Delegate, contact your Organiser or phone

Team members need to advise Coles at least four weeks prior to Christmas

bunn

*continued from previous page

IngS A MESSAGE FROM agre bunnIngS eMent

Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and (that’s 131 732). Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

*continued from previous page

If youGENERAL have any questionsSHOPS about your right to reasonably refuse to

A MESSAGE fROM YOUR SECRETARY, the event of any concern about their pay or roster. bERNIE SMITH

work on a public holiday, you should contact the Union on 131 732. Team members are encouraged to speak to their Line Manager in

2019/2020

DO I GET PAID IF A PUBLIC HOLIDAY FALLS ON MY NON-ROSTERED DAY?

Public Holidays & Trading Hours IN NEW SOUTH WALES

The non-working-day provisions of the Agreement (Clauses 32.7, 32.8 & 32.9) apply to: u

Christmas Day, Wednesday 25 December 2019;

Boxing Day, Thursday 26 December 2019;

New Year’s Day, Wednesday 1 January 2020; and

Australia Day public holiday, Monday 27 January 2020.

The following employees are entitled to the non-working-day

The SDA has worked hard over many years to ensure provisions: that our members get time off work to spend with their u Full-time employees; families on special occasions such as Christmas and over u Part-time employees who work the New Year.five shifts per week; and u Part-time This leaflet explains the public holiday entitlements employees who are rostered such that that they do not apply youordinary over thishours Christmas/New worktotheir on the sameYear daysperiod. each week (an If you have any questions your holiday public holiday alternating roster) whereabout the public falls on a day on entitlements trading works arrangements overofthis which theor employee in any week theirperiod, roster cycle. please speak to your Delegate, contact your Organiser Employees eligible to receive the non-working-day benefit are or phone the SDA Sydney office on 131 SDA entitled to an additional (that’day’s s 131 ordinary 732). pay. Have a happyTHE andUNION relaxing break, and remember, CONTACT ifIf you thequestions roads over the Summer, safely. you are haveonany about your publicdrive holiday entitlements or trading arrangements over the Christmas/New Year period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA (that’s 131 732).

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

DO I GET PAID IF A PUBLIC HOLIDAY TARGET TEAM MEMbERS FALLS ON MY NON-ROSTERED DAY?

A MESSAGE FROM YOUR SECRETARY, BERNIE SMITH

No. Because the Fair Work Commission did not accept the SDA’s case to include the public holiday non-working-day benefit in the

2019/2020

General Retail Industry Award, the Agreement does not contain a non-working-day benefit for any public holidays.

WORKING ON CHRISTMAS EVE AND NEW YEAR’S EVE Public Holidays Your Agreement provides that work after 6.00pm on Christmas and New Year’s Eve is voluntary, provided there are enough &Eve Trading Hours volunteers to meet the company’s operational needs and subject to the following: IN THE ACT Employees not wanting to work at these times will inform the u

company at least four weeks in advance. At the same time, the Thecompany SDA haswill worked over many years toofensure starthard to assess the number employee volunteers that our members get time off work to spend with their thatonwillspecial be required to work. families occasions such as Christmas and over u If there are not enough the Newvolunteers, Year. the company will first ask Thiscasual leaflet employees explains thetopublic holiday entitlements thatask full-time work the hours, and will then apply to you over this Christmas/New Year period. and part-time employees. If you have any questions about your public holiday u Five weeks prior to the days, the company will place a notice on entitlements or trading arrangements over this period, the speak noticeboard employees advise the company of please to yourasking Delegate, contact to your Organiser or phone the SDA on 131 SDA their preference notSydney to workoffice their normal roster at these times. (that’s 131 732). Where an employee takes the time off, the time is unpaid time Have a happy and relaxing break, and remember, will only for hours ifand youthe areemployee on the roads overbe thepaid Summer, driveactually safely. worked. An employee can request to take paid annual leave for the hours not worked.

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

*continued from previous page Part 2 Employees — Part 2, clause 13.8 states that roster changes will not be made solely for the purposes of avoiding payment for a public holiday. If your roster is changed to your detriment over the Christmas/New Year period, or if you are not paid correctly, you should contact the Union without delay. Employees are encouraged to speak to their Line Manager in the event of any concern about their pay or roster.

*continued from previous MCDONALD’S EMPLOYEES page

MYER TEAM MEMBERS

M TEAM MEMBERS M OFFICEWORKS

2019/2020

BERNIE SMITH 2019/2020

M 2019/2020

A MESSAGE FROM YOUR SECRETARY, BERNIE SMITH

DO I GET PAID IF A PUBLIC HOLIDAY FALLS ON MY NON-ROSTERED DAY? The non-working-day provisions of the Agreement (Part 1, clause 40.7 and Part 2, clause 13.6) apply to: u Christmas Day, Wednesday 25 December 2019; u Boxing Day, Thursday 26 December 2019; u New Year’s Day, Wednesday 1 January 2020; and u Australia Day public holiday, Monday 27 January 2020 (subject to the substitutions provisions in the Agreement). A full-time employee whose non-working day falls on a public holiday shall receive by mutual agreement: u an additional day off; or The SDA ofhas overor many years to ensure u payment an worked additional hard day’s pay; that members get time spendonly). with their u anour additional day of annual leaveoff(forwork Part 1 to employees families special occasions as Christmas Part-timeon (permanent) employees willsuch only receive the benefitand of a over public holiday for a theanNew Year. roster and the public holiday falls on a day non-rostered day if they work alternating This leaflet entitlements thator if they work on which they explains work in anythe weekpublic of theirholiday roster cycle (Part 1 employees) to you over this Year orperiod. 20 apply starts over a four-week cycleChristmas/New (Part 1 & Part 2 employees) if they work 152 hours over a four-week cycle (Part 2 employees). If you have any questions about your public holiday Casual employeesordotrading not receive a benefit for a public on which they are not entitlements arrangements overholiday this period, rostered work. to your Delegate, contact your Organiser please tospeak

Public Holidays & Trading Hours IN THE ACT

WORKING ON CHRISTMAS AND office NEW YEAR’S or phone the SDA EVE Sydney on 131EVE SDA Part 1 Employees — The Agreement provides (that’s 131 732).that work after 6.00pm on Christmas Eve and New Year’s Eve is voluntary, subject to certain conditions being met, as follows: Have a happy and relaxing break, and remember, u Myer will post rosters 14 days in advance. The roster will indicate the employees if you are on the roads over the Summer, drive safely. required to work their normal roster beyond 6.00pm. u Employees not wishing to work beyond 6.00pm shall advise Myer within seven days of the roster being posted. u Myer will then seek volunteers. If Myer cannot get enough volunteers to work, they can require employees to work their normal roster so that a reasonable staffing level is reached. CONTACT THE UNION If you have any questions about Secretary-Treasurer, your public holiday entitlements or trading Authorised by Bernie Smith, Branch Shop, Distributive and Allied Employees’over Association, NSW Branch,Year, Level please 3, 8 Quayspeak St, Sydney NSW 2000. arrangements Christmas/New to your Delegate, contact 10/19062 your Organiser or phone the SDA on 131 SDA (that’s 131 732).

ENTITLEMENTS FOR PUBLIC HOLIDAYS NOT WORKED WOOLWORTHS SUPERMARKETS A MESSAGE FROM Full-time and part-time team members who are absent from EMPLOYEES

YOUR SECRETARY, BERNIE SMITH of pay. A full-time or part-time team member has ordinary work on a day that is a public holiday will be paid for their

2019/2020

ordinary hours of work on that day at their ordinary time rate hours of work on a day or part-day if they are regularly

rostered to work on that day. Public Holidays Where a team member’s rostered days have varied over the &12 weeks Trading prior to the public Hours holiday, a team member will be considered to have been regularly rostered to work on a day IN NEW SOUTH WALES if, during that period, the team member worked at least 7 out of 12 of those days.

CONTACT UNION The SDA hasTHE worked hard over many years to ensure that ourhave members get time offabout work your to spend withholiday their If you any questions public families on special occasionsarrangements such as Christmas entitlements or trading overand theover Christmas/ the New Year. New Year period, please speak to your Delegate, contact This leaflet explains the public holiday entitlements that your phone the SDA Sydney office on 131 SDA applyOrganiser to you overorthis Christmas/New Year period. (that’s 131 732). If you have any questions about your public holiday entitlements or trading arrangements over this period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA (that’s 131 732). Have a happy and relaxing break, and remember, if you are on the roads over the Summer, drive safely.

If you have any questions about your public holiday entitlements or trading arrangements over the Christmas/New Year period, Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000.

10/19062 the SDA Sydney office on 131 SDA (that’s 131 732).

*continued from previous page

dAVId jONES TEAM MEMbERS Part-time team members will also receive this benefit if they work 20

A MESSAGE FROM YOUR SECRETARY, BERNIE SMITH

starts per four-week cycle, or are contracted to work a minimum of 32 hours per week, or if they work an alternating roster and the public holiday falls on a day on which they work in any week of their roster cycle. For a full-time team member working 20 starts per four-week cycle, ‘day’ means 7.6 hours. For a full-time team member working 19 starts per four-week cycle, ‘day’ means 8 hours. For a part-time team member, ‘day’ means the average number of hours rostered per day in the fourweek cycle prior to the public holiday. Casual team members do not receive a benefit for a public holiday on which they are not rostered to work.

2019/2020

Public Holidays & Trading Hours IN NEW SOUTH WAlES

WORKING ON CHRISTMAS EVE AND NEW YEAR’S EVE The Agreement provides that work after 6.00pm on Christmas Eve and New Year’s Eve is voluntary, subject to certain conditions being met, as

The SDA has worked hard over many years to ensure follows: that our members get time off work to spend with their u Permanent team members not wishing to work beyond 6.00pm must families on Kmart specialatoccasions Christmas and over advise least foursuch weeksasprior to Christmas Eve or New the New Year. Year’s Eve. This leaflet explains the public holiday entitlements that u Kmart will then seek volunteer replacements. apply to you over this Christmas/New Year period. u If insufficient volunteers are obtained, Kmart will have the right to If you any questions about your public holidaynormal roster so directhave the working of a permanent team member’s entitlements or trading arrangements over this period, that a reasonable staffing level is reached. please speak to your Delegate, contact your Organiser u In cases of permanently rostered staff not wanting to work at these or phone the SDA Sydney office on 131 SDA times, they will be rostered to work on another day or time in the (that’s 131 732). four-week cycle as part of their ordinary rates of pay. Have a happy and relaxing break, and remember, ifCONTACT you are onTHE theUNION roads over the Summer, drive safely. If you have any questions about your public holiday entitlements or trading arrangements over the Christmas/New Year period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA (that’s 131 732).

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

KMART TEAM MEMbERS

CONTACT THE UNION

Authorised by BernietoSmith, Branch Secretary-Treasurer, Shop,your Distributive and please speak your Delegate, contact Organiser or phone

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

SHOPS continued from previous page A*IfGENERAL MESSAGE fROM you have any questions about your right to reasonably refuse to workSECRETARY, on a public holiday, you should contact the YOUR Union on 131 732. bERNIE SMITH Team members are encouraged to speak to their Line

2019/2020

Manager in the event of any concern about their pay or roster.

Public Holidays DO I GET PAID IF A PUBLIC HOLIDAY ON MY NON-ROSTERED & FALLS Trading Hours DAY? IN THE ACT

The non-working-day provisions of the Agreement (clauses 32.7, 32.8 & 32.9) apply to: u

Christmas Day, Wednesday 25 December 2019;

Boxing Day, Thursday 26 December 2019;

Day, Wednesday 1 January 2020; and The SDANew hasYear’s worked hard over many years to ensure u Australia Day public holiday, Monday 27 January 2020. that our members get time off work to spend with their familiesTheonfollowing special occasions such Christmas andnon-workingover employees areasentitled to the day provisions:the New Year. This leaflet explains the public holiday entitlements that u Full-time employees; apply to you over this Christmas/New Year period. u Part-time employees who work five shifts per week; and If you have any questions about your public holiday u Part-time employees who are rostered such that they entitlements or trading arrangements over this period, do nottowork ordinary hours on Organiser the same days each please speak yourtheir Delegate, contact your orweek phone(an thealternating SDA Sydneyroster) officewhere on 131the SDApublic holiday s 131 732). falls on a day(that’ on which the employee works in any week their roster cycle. break, and remember, Haveofa happy and relaxing if youEmployees are on theeligible roads over the Summer, drive safely. benefit to receive the non-working-day u

are entitled to an additional day’s ordinary pay.

CONTACT THE UNION If you have any questions about your public holiday entitlements or trading arrangements over the Christmas/ New Year period, please speak to your Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied(that’s Employees’131 Association, 732).NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

AIf youMESSAGE FROM are sent home early and are not paid for the full hours you were contractedSECRETARY, to work, you should contact the Union without YOUR delay. SMITH DOBERNIE I GET PAID IF A PUBLIC HOLIDAY

FALLS ON MY NON-ROSTERED DAY? The non-working-day provision of your Agreement applies to: u Christmas Day, Wednesday 25 December 2019; u Boxing Day, Thursday 26 December 2019; u New Year’s Day, Wednesday 1 January 2020; and u Australia Day public holiday, Monday 27 January 2020. A full-time team member whose non-working day falls on any of these days shall receive by mutual agreement either: u payment of an additional day’s wages; u the addition of one day to their annual leave; or The SDA has worked hard over many years to ensure u day off with pay within 28 days after the holiday falls, that ouranother members get time off work to spend with their or during week prior to as theChristmas holiday. and over families on specialthe occasions such Part-time team members will receive this benefit if they work the New Year. an average of 20thestarts four-week cycle, or ifthat they work an This leaflet explains publicperholiday entitlements alternating roster the public holiday fallsperiod. on a day on which apply to you over thisand Christmas/New Year they work in any week of their roster cycle. If you have any questions about your public holiday Casual team members do not receive a benefit for a public entitlements or trading arrangements over this period, they are not rostered work. pleaseholiday speakontowhich your Delegate, contact yourto Organiser

Public Holidays & Trading Hours IN NEW SOUTH WALES

or phone theONSDA Sydney office 131 SDA WORKING CHRISTMAS EVEonAND NEW YEAR’S EVE s 131that 732).work after 6.00pm on Christmas Your Agreement(that’ provides Have happy relaxing break, and remember, Eveaand Newand Year’s Eve is voluntary. if you are on the roads over the Summer, drive safely.

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

If you are rostered to work a set number of hours on a public holiday and you are sent home early by the company, it is the Union’s position that you must still be paid for the total number of hours that you agreed to work. This applies even to casuals. This does not apply where a team member makes the request to go home early. If you are sent home early and are not paid for the full hours you were contracted to work, you should contact the Union without delay. Team members are encouraged to speak to their Line Manager in the event of any concern about their pay or roster. Do I Get paID IF a publIc HolIDaY Falls oN mY NoN-rostereD DaY? No. Because the Fair Work Commission did not accept the SDA’s case to include the public holiday non-working-day benefit in the General Retail Industry Award, the Agreement does not contain a non-working-day benefit for public holidays. WorkING oN cHrIstmas eVe aND NeW Year’s eVe Your Agreement provides that work after 6.00pm on Christmas Eve and New Year’s Eve is voluntary, subject to certain conditions being met (clause 9.1.5). The conditions are: u Team members need to advise Coles at least four weeks prior to Christmas The SDA has worked hard over many years to ensure New Year’s Eve off thatwork they dotonot wish with to work after 6.00pm on that Eve ourand/or members get time spend their thaton day;special occasions such as Christmas and over families u Coles will start a process to see if any permanent team members do not want the New Year. to work their rostered hours after 6.00pm on Christmas or New Year’s Eve. This This leaflet explains the public holiday entitlements that process shall also inform team members that such work is voluntary; apply to you over this Christmas/New Year period. u Team members will be asked to consider customers’ expectations and If you haveoperational any questions about inyour public holiday business requirements deciding whether or not to work after entitlements tradingEve; arrangements over this period, 6.00pm on or Christmas u Permanent please speak to your Delegate, contact yourto work Organiser team members who are rostered but do not want to work may leave. If a team member has SDA insufficient annual leave or access phoneannual the SDA Sydney office on 131 accrued, they can request, at Coles’ (that’s 131 732).discretion, to have their ordinary hours re-rostered in the four-week cycle as part of their ordinary hours and be paid Have a happy and relaxing break, and remember, the base rate of pay and applicable penalties. If Coles is unable to re-roster if you are on the roads over the Summer, drive safely. their hours, the team member can take unpaid leave; u Where this occurs, at least seven days prior to Christmas Eve and New Year’s Eve, Coles will ask for volunteers to work; u If there are not enough volunteers to work, Coles may require a team member to work their rostered shift so that a reasonable staffing level is reached. coNtact tHe uNIoN If you have any questions about your public holiday entitlements or trading arrangements over the Christmas/New Year period, please speak to your Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Delegate, contact your Organiser or phone the SDA Sydney office on 131 SDA Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062 (that’s 131 732).

W ASSOCIATES ABIGMESSAgE FROM YOUR SECRETARY, BERNIE SMITH

2019/2020

Public Holidays & Trading Hours IN NEW SOUTH WALES

DO I GET PAID IF A PUBLIC HOLIDAY FALLS

KMART TEAM MEMbERS ON MY NON-ROSTERED DAY?

A MESSAGE FROM YOUR SECRETARY, BERNIE SMITH

The non-working-day provisions of the Agreement (Part 1, clause 40.7 and Part 2, clause 13.6) apply to:

2019/2020 u

Christmas Day, Wednesday 25 December 2019;

Boxing Day, Thursday 26 December 2019;

New Year’s Day, Wednesday 1 January 2020; and

Australia Day public holiday, Monday 27 January 2020 (subject to the

Public Holidays & Trading Hours IN NEW SOUTH WAlES substitution provisions of the Agreement).

A full-time employee whose non-working day falls on a public holiday shall receive by mutual agreement: u

an additional day off; or

payment of an additional day’s pay; or

an additional day of annual leave (for Part 1 employees only).

A MESSAGE FROM YOUR SECRETARY,

Public Holidays & Trading Hours IN THE ACT

Public Holidays & Trading Hours IN NEW SOUTH WALES

2019 2020

d & d N N w OU H w

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

BUNN

INgS a messaGeAgFrom BUNNINgS REEMENT

2019 TEAMYour MEMBERS secretarY,

berNIe smItH

2019/2020 Public Holidays & Trading Hours IN THE ACT

coles M supermarkets team members

2019/2020

Public Holidays & Trading Hours IN NeW soutH Wales

2019 2020 &

d N H

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

MCDONALD’S EMPLOYEES M M

2019/2020 Public Holidays & Trading Hours IN THE ACT

M M

2019 2020

d & d N N W OU H W

2019 2020 &

d N H

Part-time (permanent) employees will only receive the benefit of a public holiday for a non-rostered day if they work an alternating roster and the public holiday

The hasonworked to ensure fallsSDA on a day which theyhard workover in anymany week ofyears their roster cycle (Part 1 employees) that our members get time off work to spend with their or if they work 20 starts over a four-week cycle (Part 1 & Part 2 employees) or if families on special occasions such as Christmas and over they work 152 hours over a four-week cycle (Part 2 employees). the New Year. Casual employees do not receive a benefit for a public holiday on which they are Thisnotleaflet explains the public holiday entitlements that rostered to work. apply to you over this Christmas/New Year period. WORKING ON CHRISTMAS EVE AND NEW YEAR’S EVE If you have any questions about your public holiday Part 1 employees — The Agreement provides that work after 6.00pm on Christmas entitlements or trading arrangements over this period, Eve and New Year’s Eve is voluntary, subject to certain conditions being met. The please speak to your Delegate, contact your Organiser conditions are: the SDA Sydney office on 131 SDA or phone u Myer will post rosters 14 days in advance. The roster will indicate the employees (that’s 131 732). required to work their normal roster beyond 6.00pm. Have a happy and relaxing break, and remember, Employees work the beyond 6.00pm shall Myer within seven ifuyou are onnot thewishing roadstoover Summer, driveadvise safely. days of the roster being posted.

Myer will then seek volunteers. If Myer cannot get enough volunteers to work, they can require employees to work their normal roster so that a reasonable staffing level is

Authorised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/19062

SDA NEWS f summer 2019 f PAGE 7

subpay? Don’t work no way. for free! Sometimes members who feel overloaded or stressed at work are working ‘off the clock’ or skipping their breaks. Sometimes managers ask workers to do this — it is not acceptable. When you work off the clock or miss breaks, you are not only losing money, you are also taking a shift from another worker. You can never be required to work for free. Working before or after your shift without pay also makes it appear that the workload is achievable, because the work got done and no overtime was paid for it — this often means the issue of workload gets worse. Going home on time and taking proper breaks are also an important part of maintaining good mental health. Let your manager know a reasonable time before the end of your shift if you can’t get all your work done and then go home. If they ask you to stay back, you must be paid for all hours workers.

Recent reports revealed that workers are being underpaid by some Subway franchisees. The SDA has been actively talking to Subway workers about their pay and conditions. The SDA and Maurice Blackburn Lawyers are following up cases of underpayment to secure backpay for our members as soon as possible. In other cases, Subway workers have been paid under a ‘zombie’ agreement. These are agreements that were negotiated under the Liberal Party’s WorkChoices legislation. Unfortunately, these zombie agreements are a legal way to pay workers less until they are cancelled. The SDA has been supporting workers in stores covered by zombie agreements to apply to cancel these agreements. the importance of working together Underpayments are much more likely in companies like Subway that have very low union density, where nobody is actively enforcing proper wages and conditions. If you know someone working at Subway, encourage them to join the SDA and to contact us if they think they have been underpaid.

the sda is here to help In one recent case the SDA dealt with, a group of nightfillers were consistently clocking off and working in their own time to finish loads. The Union became aware of this, and after the issue was dealt with, workers were backpaid a considerable amount for the times they worked back. Workers must not stay back and work off the clock. All extra work should be authorised and paid for. If this is an issue for you, please contact us for advice and support.

Are you a Subway worker? Concerned that you’ve been underpaid? As always, the SDA’s here to help you if you’re not getting your correct entitlements. Just go to sdasubwaysupport.com.au or phone the SDA on 131 SDA

(that’s 131 732)

PAGE 8 f summer 2019 f SDA NEWS

underpayment of salaried staff Salaried workers are not ‘Award free,’ and salaries must be set at a level to compensate workers for all by Bernie Smith Branch Secretary time worked — including penalty rates and overtime.

So far, the main issues identified

Woolworths recently announced that it is conducting a review of salaried workers’ wages across all brands dating back to 2010. This came about after salaried workers saw the new SDA-negotiated Woolworths Agreement for members on wages and started questioning their salary rates.

payments are set across the retail

Woolworths estimates that this could result in a backpay of up to $200 to 300 million. It’s important that Woolworths undertakes this review promptly and thoroughly.

have been for salaried workers who work late at night, early in the morning, or doing excessive hours. It is estimated that one in three salaried workers is affected by this. We have been, and continue to be, concerned about the way salary industry. We are deeply disappointed that this has occurred at Woolworths, and we will work with members to ensure all payments are correct. But this is not just an issue for one retailer. The SDA has called on all retail employers to conduct a full payroll audit for their salaried staff, and we are checking salaried members’ pay for them.

Affected by the salaried underpayment? If you are, or have been in the past, a salaried team member, the SDA is here to assist you to ensure your calculations are done thoroughly, and that you receive any backpay owed. Please contact us if you have any questions or need advice: 131 SDA (that’s 131 732) facebook: sdansw secretary@sdansw.asn.au

www.sdansw.org.au instagram: sdaunion Level 3, 8 Quay St, Sydney

Don’t Leave Your entitLements to ChanCe As an employee, your work-related legal entitlements are set out in various Awards, Agreements and Acts of Parliament. These entitlements may include sick leave, penalty rates, wages, rosters, overtime, allowances, health and safety standards and annual leave. The SDA’s experts can advise you of your entitlements and, if necessary, obtain them from your employer. Disputes with your employer need not cost you your job. If you have been unfairly treated, make sure you call the SDA to find out what your options are. As a member of the SDA, it will cost you nothing.

SDA NEWS f summer 2019 f PAGE 9

3 - 14 AP R I L 2 0 2 0

SPECIAL

SDA MEMBERS

OFFER

SAVE FROM 17% ON SHOW TICKETS ✁ Order by Friday, 20 March 2020

MAIL PHONE ONLINE

this completed form to SDA, PO Box K230, Haymarket NSW 1240 the SDA Union Office on 02 9281 7022, or visit www.sdansw.org.au and log in to the members-only section

I would like to purchase: No. of adult tickets:

@ $36.00 (incl GST) each =

No. of child^ tickets:

@ $21.00 (incl GST) each =

No. of concession* tickets:

@ $23.00 (incl GST) each =

^Child

includes children aged 4-15 years, and school children 16-18 years with a ROA School Pupil ID (Form 202) or School Transport Pass. Children aged 3 years and under have free admission. * Concession includes Fulltime tertiary students with transport ID; Pensioners; NSW Seniors Card holders; War Widow/ers withTransport ID

Children 3 and under: admission free!

I’m paying by:

■ ■

Tickets will be sent via Registered or Express Post unless collected from the Union Office reception.

Cheque or money order payable to SDA, or Visa

■

MasterCard

Credit card no:

Plus postage: (registered post)

4.50

Plus postage: (express post)

6.00

Total:

Please send my tickets to: Name:

Expiry Date:

Cardholder Name:

SDA Membership No:

Phone No:

Postal Address:

Signature:

Email Address:

Information provided on this group booking form may be deemed ‘personal information’ as defined by the Privacy Laws. This information is collected for the purposes of processing and assessing your booking and recording this information for RAS, its agents and administrative purposes, archival purposes. The provision of this information is voluntary, however, if this information is not provided, SDA or its agents may not be able to process your booking or otherwise affect the purposes for which the information has been provided or collected. This information will not be used f ffor any other purpose unless required by law. You have the right of access to and alteration of personal information concerning yourself in accordance with the Privacy Laws.

PAGE 16 summer 2019 SDA NEWS

Authorised by Bernie Smith, Secretary-Treasurer, SDA NSW Branch, Level 3, 8 Quay Street, Sydney NSW 2000

RAS856_SDA PA_NOV2019.indd 1

21/11/19 1:41 pm

sda winning on wages for members! by Bernie Smith Branch Secretary

The SDA has recently been winning on wages, with quite a few new Agreements being finalised for members.

The Kmart EBA has finally been approved! After a tortuous journey through the Fair Work Commission, including an appeal, the Kmart Agreement was finally approved and came into force on 27 November. The new Agreement secures pay and conditions over the next few years including: New and increased pay rates on weeknights and weekends; New right for casuals to formally apply for permanent work; New paid family and domestic violence leave; New laundry allowance (subject to certain criteria). Dan Murphy’s EBA approved! The new Dan Murphy’s Agreement came into force on 28 October and will ensure a number of superior conditions, including: Regular pay rises; Higher weekday pay rates; New and increased penalty rates; New laundry allowance payable to everyone in preferred dress; Phasing out of Junior Rates by 1 July 2020.

Officeworks EBA comes into effect A new Officeworks Agreement came into effect from 4 November. The new Agreement locks in: Regular pay rises; Higher weekday pay rates;

Enterprise Agreement 2019 Enterprise Agreement 2019

Enterprise Agreement 2019

New and increased pay rates in penalty rate times on weeknights and weekends; Paid family and domestic violence leave; New casual conversion clause. Costco EBA approved The new Costco Agreement came into force on 27 November and secures: A wage increase of 3% each year on all hourly classification rates; Annual leave loading of 17.5%; The supervisory rate increased; More notice of rosters; An early morning work premium to apply until 7.00am in warehouses;

Other agreements The new H&M Agreement was voted up with the support of 88% of employees. It now awaits approval by the Fair Work Commission. The Blackwoods EBA came into effect on 30 October. The Tasty Trucks EBA came into effect on 31 October. Wage gains in other companies Additionally, the following companies saw

A second 15-minute rest break after hours (previously eight hours);

an increase in casual rates after 6.00pm on

New home office classification rates and ecomm rates (NSW only);

action taken by the SDA:

The late night penalty rate increased; Five days of paid domestic violence leave.

weeknights (30% to 35%) and on Saturdays (40 to 45%) starting from 1 October, due to Woolworths

Coles

David Jones

The Reject Shop

Harris Scarfe

Just Group

Romeo’s

Priceline

BWS

Best & Less

SDA NEWS f summer 2019 f PAGE 11

natural disaster leave In many

Company

Number of paid days (permanent employees)

Big W

3 per year (can be extended)

Bunnings

At the company’s discretion

Coles

3 per year (pro rata for part-timers)

employees whose properties are at risk, or

David Jones

3 per year

who have to care for children being sent

Franklins

2 per year

home early from school during three kinds

Kmart

3 per year

of natural disaster:

McDonald’s

2 per year

Bushfires

Myer

3 per year

Floods

Woolworths

3 per year

Cyclones

Target

2 per year (pro rata for part-timers)

companies, the SDA has negotiated an entitlement to natural disaster by Joe Rebbechi Organiser

leave, which is either paid or

unpaid leave available to permanent

u u u

Natural disaster leave is available in floods or bushfires even without an officiallydeclared state of emergency. The natural disaster leave entitlements under some of the larger SDA Enterprise Agreements are as follows:

PAGE 12 f summer 2019 f SDA NEWS

The relevant clauses also make it clear that employees are entitled to leave work early if, during the course of their shift, the need to be home to care for children or a threat to property arises.

Natural disaster leave can (depending on your company’s entitlement) cover absences from work due to the disaster affecting your property or children. Exclusions

It’s important to know that natural disaster leave is available only in those specific situations. Here are some situations caused by flooding where it does not apply: u Store closure. This is a separate issue, usually dealt with under a standing down provision in the enterprise agreement; u Road flooding that prevents you from reaching your workplace does not create an entitlement to natural disaster leave. However, there have been occasions where the SDA has negotiated paid leave to cover such absences on a case-by-case basis. You may also be able to access some other form of leave. If you are impacted by a natural disaster it is best to contact the SDA for advice.

working in the heat by Felicity Smithson Senior Operations Officer

During the summer months, many SDA members may be faced with having to work in very hot environments.

The majority of problems that occur are related to a build-up of heat, that has the potential to increase the temperature of a building or other area. Health and safety effects Heat and uncomfortable temperatures can have different effects on different people. Working in hot conditions may result in health effects, ranging from mild discomfort and headaches to lifethreatening problems.

The type of work being undertaken, humidity, air temperature, sun penetration, clothing and air movement should always be taken into account when considering the health and safety risks associated with heat. The more serious health affects of heat stress are: u reduced ability to concentrate causing more risk of accidents; u increased discomfort in using protective clothing and equipment; u aggravation of pre-existing illnesses, e.g. heart disease; u heat cramps (painful spasms in one or more muscles); u heat exhaustion characterised by weakness and fatigue, vomiting, headaches and giddiness as well as unconsciousness and, in some cases, death.

Working in hot conditions not only affects a person’s physical health but can also affect a person’s mental state, and often contributes to stress levels. What can be done?

Your employer has a duty of care to provide you with a workplace that is safe and healthy, particularly in extreme conditions. Heat risks must be identified, assessed and controlled within the workplace when they can affect the health and safety of employees. Your employer must ensure that your workplace has: adequate ventilation and air movement,

and appropriate special work and rest

breaks set in hot conditions that are tailored to the physical needs of each employee exposed to heat. Issues relating to heat in the workplace, particularly over the summer months, must be addressed immediately and resolved effectively. If you find yourself working in an uncomfortably hot situation, follow the grievance procedure contained in your Enterprise Agreement or Award. If you don’t get a solution, contact the SDA. Contact your Union For more information about heat or working in uncomfortable temperatures, please speak to your Delegate or Organiser or contact the SDA. SDA NEWS f summer 2019 f PAGE 13

safety demands action week The SDA has been leading the campaign to stop customer abuse and violence at work.

In an industry first that coincided with this year’s SDA Safety Demands Action Week, retail and fast food employers, peak retailer groups, shopping centres, regulators and government joined forces with the SDA campaign and commited to by Jane Lui WHS Officer

eradicating customer abuse and violence in Australian shops.

The SDA’s industry statement has been signed by a range of industry groups including the National Retail Association and the Australian Retailers Association. The statement has also been signed by major employers including Coles, Woolworths Group, Aldi, Kmart, Hungry Jack’s, Bunnings, Myer, David Jones, The Reject Shop, and many more. All signatories to date can be found on the statement at the website national.sda.com.au/industry-statement/

By signing the industry statement, each signatory has pledged to:

Support the eradication of customer

disrespect, abuse and violence from our workplaces. Commit to positively and publicly

promoting and supporting a culture of

acti

respect and dignity for retail and fast

As pa stamp violen acces worki with iC to find reduc

food workers in and around workplaces. Encourage and facilitate the reporting of

all forms of customer perpetuated abuse and violence towards workers, including sexual harassment and assualt. Customer abuse and violence is a serious workplace health and safety issue. The effects can be devastating for a worker’s physical and psychological health. The statement is a great step forward, but safety demands action, so the SDA has been in stores and shopping centres raising awareness about the physical and mental impact abuse can have, and calling for action to stop the abuse.

Don’t support it – report it! Remember to report all incidents of abusive and violent customer behaviour. Keep these things in mind: u If you’re unsure what to do if a customer is abusive or violent: call your supervisor or manager to help. u Report when incidents happen and if you’re unsure about how to report, ask your supervisor or manager. Reporting is key to action. Reporting helps determine how often abuse and violence is happening in your store. Reporting means your employer should provide you with appropriate support. Reporting will provide useful data to inform action on preventing the abuse and how to handle incidents and protect the health and safety of workers. If you have any questions, please contact your manager or the SDA. PAGE 14 f summer 2019 f SDA NEWS

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As part of the SDAâ&#x20AC;&#x2122;s commitment to stamping out customer abuse and violence and ensuring everyone has access to a safe and comfortable working environment, we partnered with iCare and Griffith University to find, test and measure ways of reducing customer abuse.

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What the sda has been doing to improve safety for our members 4 The SDA has spoken with businesses, MPs, Senators and safety regulators to raise awareness and advocate for change. 4 We have co-ordinated two national roundtables for peak industry bodies to discuss and work together on this issue. 4 We have run three ad campaigns aimed at changing customer behaviour to reduce customer abuse and violence. 4 We have conducted a survey with the Australian Human Rights Commission on sexual harassment which also canvassed that type of abuse perpetrated by customers. 4 We have worked with Griffith University and iCare NSW on research of proven interventions. The full report on the NSW research trial by Griffith University has just been released. 4 We have worked with Griffith University and iCare NSW on a trial testing preventative measures on this issue, which resulted in a 50% reduction in customer abuse!

The results from the initial trial with KFC and The Reject Shop show a reduction of almost 50% in low to mid-level customer abuse when a combination of training, zero tolerance for bad behaviour, and signage are used. Woolworths has joined the trial, and following their involvement and SDA calls for signage, they have just rolled out in-store signage calling for customers to respect staff. working together Effective solutions are only possible if everyone contributes and thatâ&#x20AC;&#x2122;s why the SDA continues to engage employers, employer groups, shopping centre owners and those in Government. There is more to do, but the recent industry statements and trials are a great step forward. SDA NEWS f summer 2019 f PAGE 15

members embrace safety de

RESPEC RETAIL WORKER

PAGE 16 f summer 2019 f SDA NEWS

y demands action week 2019

ESPECT RETAIL ORKERS

SDA NEWS f summer 2019 f PAGE 17

To raise the awareness amongst members of the entitlements available to new parents and to clearly explain their industrial rights, the SDA has developed a Parental Pack which includes: u a quick guide to maternity payments from the Government, and u a guide to industrial rights and obligations relating to parental leave. Eligibility: Parental Packs are available to the mother or father of a child who is less than six months old where that parent is a financial member of the SDA either at the time of commencing parental leave or at the time of the birth of the child. Register now! You can register for your SDA Parental Pack at any time from three months prior to the expected birth of your child. To obtain your Parental Pack, simply register with the SDA by calling 131 SDA and speaking to an Information Officer or logging onto www.sdansw.org.au/ parental and completing the brief registration form. How to win! Simply register for your SDA Parental Pack and you’ll automatically go in to the quarterly draw to win one of five Target or Big W $100 gift vouchers – a total of 20 winners per year! Winners are drawn every 1 January, 1 April, 1 July and 1 October.

A quick guide to parental payments Every year, many hundreds of SDA members go on parental leave. A summary of the payments that are available from the Department of Human Services following the birth or adoption of a new child is set out here. We recommend that you familiarise yourself with the various payments that are available and start making your claims prior to the birth or adoption to ensure that your claim can be processed as soon as possible. Paid Parental Leave: The Government Paid Parental Leave scheme provides eligible working mums (primary carers) with a maximum of 18 weeks’ pay at $740.60* per week (a total of $13,330.80* before tax). This may be in addition to any employer payments. Dad and Partner Pay: Eligible working dads or partners can receive up to two weeks of government-funded pay at $740.60* per week (total of $1,481.20* before tax). To be eligible, working dads or partners must be on unpaid leave from their work. Newborn payments: The Newborn Upfront Payment and Newborn Supplement provide eligible families with an increase to their Family Tax Benefit Part A payment following the birth of a baby or adoption of a child. Eligible families may receive a maximum increase to their Family Tax Benefit Part A of up to $1,679.86 for a first child or up to $560.56 for subsequent children.

You can only claim the Newborn Upfront Payment and Newborn Supplement if you are not eligible for the Government’s Paid Parental Leave scheme. Family Payments: The Family Tax Benefit is a payment to help families with the cost of raising dependent children. It is split into two parts: Family Tax Benefit Part A helps families with the cost of raising children. It is generally paid for dependent children under 19 years of age who are not receiving Youth Allowance or similar payments. Family Tax Benefit Part B gives extra assistance to families with one main income, including sole parents, where the youngest dependent child is under 16 (or up to 18 if they are a full-time student and do not receive Youth Allowance or a similar payment). Parenting payment provides assistance to the primary carer of a child under the age of 6 or 8. You may qualify for Parenting Payment as a parent, grandparent, or foster carer, whether you are single or have a partner. The Family Tax Benefit Part A Supplement replaces the Maternity Immunisation Allowance, and provides a supplementary payment to parents who have had their children fully immunised. .

More information More information on these and other family assistance schemes can be found at www. humanservices.gov.au (click on the families icon) or by asking your Delegate or contacting the SDA office on 131 732.

This is a guide only and you must meet certain criteria to receive some payments. Income and assets tests apply to access some of these payments. Payment amounts are subject to change, and many must be claimed within strict time limits. *figures correct at 1 July 2019

fighting for secure work for casuals Permanency. It’s a fleeting concept in today’s society — but vital for job security in our workplaces. by Joel Tynan Organiser One in four Australians undertake casual work, with an even higher proportion found in the retail industry. While for some, casual work provides the flexibility they desire, for many more, the stability and certainty of permanent employment is vital for a stable and financially-secure life. Bank mortgage payments or rent, bills piling up and other financial burdens make getting permanent work so important for so many. By being present in your workplaces and listening to your stories of why you want permanent work, the SDA, along with the ACTU, took strong action to give casual workers a path from casual work to permanent work. The SDA ran a case in the Fair Work Commission which proved to be a success. Now, the General Retail Industry Award and the Fast Food Industry Award have a ‘casual conversion’ clause. This clause gives casual employees doing regular and systematic work the right to request conversion to part-time or full-time work. An employer can only refuse this request on reasonable business grounds, and must respond to the team member in writing within 21 days.

This win has now flowed into many of our recent Agreements including Coles, Woolworths, Big W, Officeworks and Kmart, just to name a few. Our members have been using this clause to great success. Just recently, a member at a Coles store in my area successfully used this clause to go from casual work to permanency. She was working 20 hours a week in her store on regular and systematic basis, and approached the company to be placed on a permanent contract.

Previously, her requests had been pushed aside, but with the assistance of the SDA, our member was given a permanent contract. Our elated member now has the certainty and the income she needs to continue effectively with her studies. If you’re casual wanting regular hours, and you want permanent work, don’t be shy! Contact the SDA and see if you qualify for permanent work. If you know a casual who isn’t a member, ask them to join the SDA. For casual workers who want secure work, it pays to be in the SDA!

BE SMART ON SOCIAL MEDIA Be careful what you say on social media. Comments on social media (including other people’s Facebook pages) are regarded as public comments – they are not private. Avoid negative comments about your company, your manager or other employees on social media. Better not to mention them at all. Some members have come to us after “official warnings” or worse following unwise comments on social media. Be smart. When you go home, leave work behind you. Enjoy your social media for your social life, not your work life.

SDA NEWS f summer 2019 f PAGE 19

union picnic day 2019 PICNIC DAY IS AN ADDITIONAL PUBLIC HOLIDAY FOR FULL-TIME AND PART-TIME SHOP ASSISTANTS IN NSW, AND FALLS ON THE FIRST TUESDAY IN NOVEMBER, WHICH IS OF COURSE ALSO MELBOURNE CUP DAY. AND WHAT BETTER WAY TO CELEBRATE THAN WITH A RACING THEME! ONCE AGAIN, SDA MEMBERS HAD A GREAT DAY OUT AT VARIOUS EVENTS AROUND THE STATE. here are pics from our events.

coffs harbour

9 dubbo

sydney albury

WANNA SEE MORE PICS? Just visit our facebook page: facebook.com/ SDANSW

SDA NEWS f summer 2019 f PAGE 5

appl ic now aTions open !

TerTiary educaTion assisTance from The sda TE AP

TERTIARY EDUCATION ASSISTANCE PROGRAM 2020 APPLICATION FORM

The SDA is proud to help SDA members who are studying at a tertiary level with their education costs. The Union has $1,200 TEAP packages for SDA members to assist them with expenses relating to their university studies in 2020. There are also six $600 TEAP packages to help those studying at TAFE and other tertiary colleges in 2020. Full details are set out in the “Conditions of Entry” on the back of this leaflet.

Members must use the Application Form contained in this leaflet to apply. Please attach additional pages if you require more space. Applications must be received by the SDA’s Sydney office no later than 31 January 2020, and successful applicants will be notified by post in February 2020. But remember — the Tertiary Education Assistance Program is available only to financial members of the Union.

hElPING TO bUIlD YOUR fUTURE

Members can apply right now for assistance with the cost of undertaking tertiary education through the SDA’s Tertiary Education Assistance Program (TEAP). The application form can be downloaded from the SDA website at sdansw.org.au Under this program, ten SDA members at University will receive $1,200 each and six members at TAFE will receive $600 each towards their educational expenses. Applications must reach the SDA by Friday 31 January 2020.

work-related stress you’re not alone In the recent Work Shouldn’t Hurt report released by the Australian Council of Trade Unions, 66% of Australian workers by Monica Rose Industrial Officer indicated they have high workloads to the extent that they feel they cannot do everything they are asked to. And up to 61% have experienced poor mental health because their employer did not manage hazards in their workplace. These figures are unacceptable.

While these are indicators of work-related

stress, they may also be indicative of other conditions. If you are concerned about any of these health issues, please seek advice from your doctor. What can you do? The idea of trying to do something about workrelated stress can be overwhelming, but it is important to take it one step at a time. You could approach the issue by taking the

Feeling negative or depressed u Increased emotional reactions – more tearful or sensitive or aggressive u Feeling isolated and lonely u Headaches u Loss of motivation u Confusion, indecision u Poor concentration and memory u Changes in eating habits u Increased smoking, drinking or drug taking ‘to cope’ u Mood swings affecting your behaviour u Changes in sleep patterns u Changes in attendance such as arriving later or taking more time off u

PAGE 22 f summer 2019 f SDA NEWS

following steps: If you are experiencing one or more of the

symptoms mentioned above, first speak

Work-related stress is a safety issue and should be addressed. How do you know if it is affecting you? Some of the symptoms which may indicate that your work is impacting your mental health include:

to your doctor or a health professional. Contact a support line like your workplace

EAP or Lifeline (13 11 14). Look up websites like R U OK (ruok.org.au)

and Beyond Blue (beyondblue.org.au) for resources including ones specifically to assist people in the workplace.

If the issue repo repre At an need to yo 132 7 Pleas advic work

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Reflect on your work: What are you expected to do in a day? What are you able to do in a day? How is the workload making you feel? What are the physical impacts? Emotional impacts? What aspects of your work (equipment, interruptions, work processes) are causing your stress? What changes might help you to reduce the stress caused by work? Write these things down so you have these answers clearly in your mind. u Raise your concerns with your manager.: Take your manager through the points outlined above (ideally have the points in writing). Make sure this discussion happens off the floor and book in a time with your manager. Take your Delegate or a trusted colleague with you for support in the discussion. You may wish to disclose to your manager the impact it is having on your mental health, but only if you want to. If the issues are still not resolved, take the issue to a more senior manager and/or report the matter to the health and safety representative/committee in your store. At any stage throughout the process if you need advice or assistance, you should speak to your SDA Delegate or call the SDA on 132 732. Please note, we cannot provide health advice but can advise and assist you in the workplace. u

WIN A

$100 GIFT CARD

You could win one of 20 movie gift cards, each worth $100! You have a choice of a Hoyts gift card, an Event gift card or The Movie Card. To enter this competition, simply: 1. Register online at www.sdansw.org.au or 2. Scan this image with your QR-enabled device or 3. SMS the word ‘MoviE’, the type of card you’d prefer (HoYTS or MoviE CARD or EvENT), your first name, your last name and your membership number (for example: MoviE MoviE CARD John Smith M1234567*) to 0429 577 943 or 4. Enter by mail – write your prefered prize (Hoyts, Event, or The Movie Card), your name, address, SDA membership number, phone number and employer’s name on a piece of paper, pop it into an envelope and mail it to: SDA Competitions, PO Box K230, Haymarket NSW 1240. You must have your entry in by

FRIDAY 24 JANUARY 2020 Entries are limited to one per member. The first 20 entries drawn from the barrel will win. *Your entry must be in this format or the SMS system will reject the entry.

Winners from the competitions held in each issue of SDA News can be found in the infonet section of sdansw.org.au

SDA NEWS f summer 2019 f PAGE 23

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Do Good. Like lower fees so more stays in your super. It’s a simple thought do good, help where you can. Like keeping fees low. It’s why almost two million Australians can trust Rest with their super. Hello progress. Hello Rest.

f summer f SDA Product by Rest. online for PAGE 16issued 2019Go NEWS a PDS to consider before deciding.

review of retiremen Australia’s changing superannuation system is due to change again with the Commonwealth by Gerard Dwyer Government National Secretary recently announcing an independent review of retirement income. The review will look at how the super system will meet retirement income needs as Australians live longer and the population ages. The Government has asked the reviewers to focus on three key areas: the Age Pension, compulsory super and voluntary savings, including home ownership. The final report is due to be provided to the Government by June 2020. What is often lost in political debates on superannuation is that Australia has a world-class retirement income system. In October 2019, a world review of superannuation systems ranked Australia at third, behind only the Netherlands and Denmark (Mercer Global Pension Index 2019). Our super system is a strong one, and it is important that we highlight at every opportunity what we expect reviewers and the Government to prioritise in any review that they now undertake. Firstly, you and your workmates deserve that any review focuses on the need for a strong superannuation system. Super needs to stay compulsory, because super is an industrial right for all workers and is deferred earnings designed for dignity and justice in retirement. The McKell Institute has shown that over

many years wage growth has risen and fallen completely independent of super increases, so the promised increase to 12% should happen. Secondly, many retail workers are women who retire with less super than their male counterparts, and those under 18 years of age are not universally entitled to super. All payments, whether we get them as wages or payments from the Government or an insurer, should have super applied. This includes the Government’s paid parental leave scheme and family and carer payments, all wages for those under 18 years of age and those earning under $450. If an employer goes under, the fair entitlements guarantee should guarantee super as well as other unpaid wages. Finally, the Retirement Income Review must prioritise the interaction between Age Pension, super and the housing market.

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Fur being While chan syste next

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If home ownership is to be considered, rent and mortgage payments need to be acknowledged as a large and increasing cost during retirement.

The stated aim of the legislation is to prevent low super balances being eaten into by insurance premiums and fees, but it will undermine insurance cover.

Further insurance changes being implemented While the review could lead to future changes, a big change to the current super system will come into effect from 1 April next year.

You never need high-quality, low-cost insurance until you do!

Under new ‘Putting Members Interests First’ (PMIF) legislation recently passed by the Commonwealth Government, if you’re under the age of 25 or your super account balance is below $6,000, you’ll be required to opt-in to receive life insurance cover through your super, which is currently provided automatically. This follows changes that require some accounts with no activity in the last 16 months to move to the ATO, which may result in changes to investment returns and would result in any insurance being cancelled.

Should something happen to you, not having this insurance can be just as, if not more, costly. Rest will be communicating with all members about the changes in December so that you can make an informed decision that’s right for you and your family. Annual statements from REST Annual super account statements were recently sent out by Rest. Rest’s Core Strategy delivered 5.96% for the year ending 30 June, and 8.95% p.a. over the 10 years to the end of June 2019. Rest’s investment approach is different from some other super funds with a focus on long-term performance above shortterm growth.

With the share market volatility expected to be ongoing, Rest’s current exposure to the share market is quite cautious, which means that while Rest members may not benefit as much as some other fund’s members from any short-term share market rises, it also means they won’t be as impacted should a significant downturn occur. Rest followed a similar strategy during the Global Financial Crisis, which served members well. Insurance provider changes Finally, as I mentioned in my last update, Rest now has a new insurance partner in TAL as of 1 December 2019. While Rest will provide more information on the changes, members will automatically be transferred to its new, lower cost and more tailored insurance products on 1 April 2020 when PMIF changes take effect. The change in insurance provider won’t affect any members with current insurance claims.

SDA NEWS f summer 2019 f PAGE 25

working together to fight can Breast cancer is one of the most common cancers affecting mostly women in Australia.

Every day, 53 people’s lives will be changed when they’re diagnosed with breast cancer. by Alison Varga Organiser

Union member and Delegate Katrina Morris from McDonald’s Engadine was diagnosed in May this year after discovering some abnormalities and getting tested as a precaution. A partner, mother of a young son, and a wonderful teammate at her store, Katrina, like many other cancer sufferers, was determined to fight.

Five months on, Katrina’s recovery is going

This year, we hosted a Grand Final

well but there is still a fair way to go.

breakfast with our corporate sponsors and

If s suf

Thanks to the great work of the National

fellow unions, raising $10,340.

If an

Breast Cancer Foundation, survival rates

Out in stores, Union Delegate Cathy

suffe

for breast cancer have improved to 91%

Yarwood from Big W Hurstville organised

Agre

compared to only 74% in the early 1990s,

for her store to participate in a Pink Ribbon

that

but they won’t be happy until they reach

morning tea. The team at Big W put on an

In oth

100%, which they are striving to achieve

amazing spread, and Cathy knitted a pink

form

by 2030!

scarf that was raffled off. This beautiful

time

contributing to the cause

event raised $355 for cancer research.

Carin

The SDA is a strong supporter of the NBCF

This fundraiser was particularly close to

so, w

because it affects so many of our members

Cathy’s heart, as her daughter has battled

mana

and those they love!

breast cancer in the past.

outsi

Our Union pens turn pink, many of our

Our support isn’t just limited to financial

If you

Delegates and Organisers wear pink

support. The SDA can help support you if

Unio

ribbons, and we raise money through

you or someone you know is suffering from

here

Pink Ribbon events across the State.

breast cancer or long-term illness.

If y a lo

Talk t

early This

at yo

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such

redu Katrina Morris

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It ma Rest Cathy Yarwood PAGE 26 f summer 2019 f SDA NEWS

incom

insur

ht cancer and

If someone you know is suffering an illness If an immediate family member is

suffering from an illness, some Enterprise

Agreements contain carers leave provisions

bbon

that can be used to assist at this time.

In other cases, you may need to utilise other

forms of leave if you need to take extended

Celebrity guest Bryan Fletcher with breast cancer survivor Megan Tozer

time off. Caring for a loved one can be emotional

so, where possible, communicate with your

tled

managers if you are feeling overwhelmed outside the workplace and need assistance.

al if

from

If you donâ&#x20AC;&#x2122;t feel comfortable with this, your Union Delegates and SDA Organisers are here to help. If you are suffering with a long-term illness Talk to your line manager or store manager early about your diagnosis. This conversation can remain confidential at your request, but is important as some changes may need to take place time such as time off for medical appointments, reduction of hours or roster changes, and re-evaluation of duties. If this isnâ&#x20AC;&#x2122;t something you are comfortable with, again, your Union Delegates and SDA Organisers are here to help. If problems do come up after speaking with your managers, the SDA is just a phone call away. It may also be a good time to speak with Rest Superannuation about potential income protection, depending on your insurance. SDA NEWS f summer 2019 f PAGE 27

FAMILY DAY AT

AN MORE TH

40% AL OFF NORM! PRICES

SUNDAY 23 FEBRUARY 2020 The SDA’s Family Day at Jamberoo is a great day out for members and their families from Sydney, the Illawarra, South Coast and Southern Highlands.

For this day only, SDA members, their families and friends are entitled to a special $38.00 admission price (that’s more than 40% off the normal adult price). All of Jamberoo’s rides will be in full swing, including ‘Funnel Web’, the exciting thrill ride, ‘The Taipan’, the giant Outback Bay wave pool, the iconic mountain toboggan, Surf Hill – the eight-lane aqua racer, the Rapid River ride with waves and waterfalls, The Rock – a five-metre free-fall drop, Billabong Beach – an aqua park for the littlies, Mushroom Pool, and much more!

PAGE 28 f summer 2019 f SDA NEWS

must pre-purchase a lunch

To attend, you must pre-purchase your tickets through our Sydney office either using the application form below or via our website.

ticket on your application form. You will be sent a special voucher(s) to redeem on

BBQ LUNCH

the day, along with your

BUY Y OUR TICKE T ONLIN S sdans E AT w.org. au

The SDA has secured the use of the Park’s barbecue area

admission ticket(s).

for a BBQ lunch for our members, which will be held

PLEASE NOTE: No alcohol is permitted.

between midday and 12.30 pm. Members who attend

HOW TO PURCHASE TICKETS

can take advantage of some great value lunch options which the Park is making available for us. There are three

Tickets can be purchased through our website at

options:

sdansw.org.au, or by filling out and sending in the

To join in our BBQ lunch, you

PRE-PURCHASE ONLY!

A: Banjo’s Aussie BBQ: A barbecue rump steak topped

form below with payment.

with bbq onions and a tasty beef sausage. Served with

If you’re paying by credit card, you can fax the

a side of potato salad, coleslaw and a crusty bread roll.

completed form to the SDA Sydney office on (02)

Choice of can of soft drink or bottle of water.

9281 7050.

B: Banjo’s Vegetarian BBQ: Barbecue vegetable

For more information about this

skewer, vegetable rissole, corn on the cob, with bbq

Family Day, please contact the

onions. Served with a large portion of potato salad and

SDA Information Centre on 131 SDA (131 732).

a crusty bread roll. Choice of can of soft drink or bottle

sausage served in a crusty bread roll, topped with bbq

APPLICATIONS MUST BE RECEIVED BY friday 31 january 2020.

onions and choice of sauce. Choice of can of soft drink

Admission and meal tickets are valid on

or bottle of water.

Sunday 23 February 2020 only.

of water. u

C: Sammy’s Sausage Sizzle: A tasty barbecue beef

Application For Jamberoo Family Day 2020 Tickets

Mail this form, along with your payment to SDA Jamberoo Family Day, PO Box K230, Haymarket NSW 1240 or, if you’re paying by credit card, you can fax this form to (02) 9281 7050 by 31 January 2020 Name:.................................................................................................................................................................................... SDA Membership Number: ...................................................................................................................................................... Address: ................................................................................................................................................................................ ..............................................................................................................................................................Postcode.................. Phone:

Mobile .................................................................Work.................................................................................

Employer:

...........................................................................Suburb/Town......................................................................

I would like to order: [insert number] ............... tickets @ $38.00 [children under 4 free]:

$.........................

[insert number] ............... Banjo’s Aussie Barbecue – Option A @ $22.00:

$.........................

[insert number] ............... Banjo’s Vegetarian Barbecue – Option B @ $22.00:

$.........................

[insert number] ............... Sammy’s Sausage Sizzle – Option C @ $11.00:

$.........................

Registered Post Charge:

$.....4.50.............

Total: $......................... Payment Method:

o Cheque

Credit Card Type:

o Mastercard

o Money Order

o Credit Card [complete details below]

o Visa

Card Number: ........................................................................................................................................... Expiry Date:............ Cardholder’s Name [please print]: ............................................................................................................................................ Cardholder’s Signature:............................................................................................................................................................

SDA NEWS f summer 2019 f PAGE 29

The Sydney Tower Eye

Madame Tussauds

SDA members and their families are entitled to a 20% discount on single adult and child entry tickets upon presentation of their current SDA membership card.

t (02) 9333 9222 a sydneytowereye.com.au

t (02) 9333 9240 a madametussauds.com/sydney

WILD LIFE Sydney

Australian National Maritime Museum

SDA members and their families are entitled to a 20% discount on single adult and child entry tickets upon presentation of their current SDA membership card.

t (02) 9333 9288 a wild-life.com.au

SDA members and their families are entitled to a 20% discount upon presentation of their current SDA membership card.

t (02) 9298 3777 a anmm.gov.au

Sydney Aquarium, Darling Harbour

Illawarra Fly Treetop Adventures

SDA members and their families are entitled to a 20% discount on single adult and child entry tickets upon presentation of their current SDA membership card.

t (02) 8251 7800 a sydneyaquarium.com.au

SDA members and their families are entitled to a 20% discount on single adult and child entry tickets upon presentation of their current SDA membership card. t 1300 362 881. a illawarrafly.com

Currumbin Wildlife Sanctuary, Gold Coast

Featherdale Wildlife Park, Doonside

SDA members and their families are entitled to a 20% discount upon presentation of their current SDA membership card.

SDA members and their families are entitled to a 25% discount upon presentation of their current SDA membership card.

t (07) 5534 1266 a cws.org.au

t (02) 9622 1644 a featherdale.com.au

Gold Coast Attractions

SDA members and their families are entitled to a 15% discount at these leading Gold Coast attractions:

Movieworld*

Seaworld*

Wet’n’Wild Dreamworld Water World*

t 133 FUN (133 386) t 133 FUN (133 386) t 133 FUN a myfun.com.au a myfun.com.au a myfun.com.au

White Water World

Skypoint

t (07) 5588 1111 t (07) 5588 1111 t (07) 5582 2700 a dreamworld.com.au a whitewaterworld.com.au a skypoint.com.au

*Please note: you must pre-purchase your tickets through the SDA website to access the discounts on these attractions.

Trent Driving School Book with Trent and receive a 10% discount on any full-priced lesson*. Use coupon code SDATrent when booking. Go to ltrent.com.au for more information. *offer only available to students that are new to Trent Driving School. Not valid with any other offer.

Europcar Rentals SDA members receive exclusive rates when they rent with Europcar. Simply quote 47699503 when making your booking. No PIN or Velocity number is required. For more information, phone Europcar on 1300 131 390 or go to europcar.com.au.

PAGE 30 f summer 2019 f SDA NEWS

Keeping you covered on your journey Every SDA member in NSW* is covered by our free

journey insurance as part of their Union membership. To find out more, speak to your Delegate or Organiser, contact the SDA on 131 732, or go to sdansw.org.au *ACT members are covered for journey claims under the ACT’s workers’ compensation laws.

WINNING DIFFICULT CASES SINCE 1905 Youâ&#x20AC;&#x2122;re in capable hands with one of the most experienced and respected specialist law firms in New South Wales. Taylor & Scott Lawyers on your side could give you a winning advantage. Our expert lawyers in Greater Sydney can assist with all your legal matters.

At Taylor & Scott, we care for you 1800 600 664 | taylorandscott.com.au

Motor Vehicle Accidents

Public Place Injuries

Personal Injury

Medical Negligence

Property Law

Disputed Wills & Estates

Family Law

Migration Law

Still in Sydney & Campbelltown by appointment. From early December 2018 we will be open at Level 4, 20 Wentworth St, Parramatta, close to Parramatta Station & Westfield.

www.engagingmembers.com.au

SDA NSW_185x85_1019_O_Print.indd 1

20/10/19 2:49 pm

to purchase your tickets...

t n u o Disc ie Tix Mov

H order online at www.sdansw.org.au, H phone the SDA on 131 SDA (131 732) with your credit card details, or H purchase them in person at the SDA Sydney Office between 8.30am

and 4.00pm Monday to Saturday (except on public holidays).

all ticket options are now available online!

All SDA Movie Tickets are now available as e-tickets, which you can print at home or redeem on a smartphone. Order online at sdansw.org.au.

sDa nsw branch H 131 sDa (131 732) H www.sDansw.org.au SDA NEWS f summer 2019 f PAGE 31

GET THE MOST OUT OF YOUR MEMBERSHIP YOUR MEMBERSHIP INCLUDES GREAT OFFERS BROUGHT TO YOU BY FREQUENT VALUES™

Check your SDA Members Handbook or go online at sdansw.org.au to view the offers. VALID EVERY DAY! ENJOY MORE THAN

4,500 GREAT OFFERS

Enjoy great offers from dining, accommodation, travel, activities, e-gift cards, movie tickets and much more.

DA membership Membership

cks all the boxes

8 Better pay and conditions 8 Help at work 8 Safer workplaces 8 Discount benefits and

8 SDA NSW MEMBERSHIP PROGRAM

services to make members’’ money go further

2020

IF YOU NEED TO CONTACT US...

131 SDA (that’s 131 732)

hone us on ur office hours are:

ur street address is:

ur postal address is:

Monday to Friday: 8.00am to 5.30pm Saturday: 8.30am to 5.00pm (except on public holidays) Level 3 8 Quay Street Sydney NSW 2000 PO Box K230 Haymarket NSW 1240

-mail secretary@sdansw.asn.au

isit our website at sdansw.org.au

ised by Bernie Smith, Branch Secretary-Treasurer, Shop, Distributive and Allied Employees’ Association, NSW Branch, Level 3, 8 Quay St, Sydney NSW 2000. 10/16072.

SDANSW.ORG.AU

Offers correct at time of printing. For the latest listing and terms and conditions please refer to the SDA website.

20% 2 Off the total bill 2

19070 176 Greenhill Road, Parkside SA 5063 08 8291 7255