CONTENTS 4. What’s New in FileFinder 10 5. Internet Research Techniques for Executive Recruiters 7. NEW! Shared Online Training Sessions 8. The European Executive Search Congress - Half-Price Offer 10. Database Research Service
Welcome to the Summer 2013 Newsletter for clients of Dillistone Systems. In this edition, our Product Development Director, Alex James, focuses on a more efficient import process for FileFinder 10 and hints at what’s coming in upcoming releases. If you are interested in having a look at what is in our development pipeline, you might wish to join us at the FileFinder User Meeting taking place on 4 November, in London. The User Meeting is free to attend (for clients only!) and is being run alongside the European Executive Search Congress. We have built on the success of the World Executive Search Congress which, in its first 2 years, attracted hundreds of delegates from more than 30 countries to Las Vegas. We have made a major change in that - for the first time at our events - we are running three simultaneous content streams, with 20 sessions designed to attract leaders of search firms, in-house-search teams and corporate HR users of search services, along with researchers and delegates who are less experienced in the industry. In this unique structure, attendees are able to pick and choose the sessions that are most relevant to them, ensuring that not a moment is wasted. Once again, we have reserved a number of tickets for our clients, and these are available at a very significant discount – clients attending the two-day event would pay just £449 / €530 / US$699 (as opposed to the full price of £899 / €1,069 / US$1,399). You will find more details inside. If you can’t join us in London, then the best way to “stay in touch” with us and to network with other users is via our FileFinder User Group on LinkedIn. Simply click on the link in the banner below to join the group. Behind the scenes, you may have noticed a couple of announcements recently from Dillistone Group Plc, the publically traded parent company of Dillistone Systems. We revealed at the start of the year, that a new client had signed up for FileFinder every other working day in 2012, and our order book in 2013 is ahead of last year. We’d like to thank our clients for all the support they provide to us – include all of the recommendations and testimonials from which so much of our business stems. You may also have noticed more recently that Dillistone Group Plc announced the acquisition of FCP Internet, a recruitment software firm with a SaaS based solution, Evolve. As FCP Internet is being integrated into Voyager Software (Dillistone Systems’ sister company that focusses on lower level recruitment) this will have no direct impact on FileFinder or the team at Dillistone Systems. What it will do, however, is increase our client base and recurring revenues, which will allow us to continue to invest further in product development and customer services across each of our group companies. As always, we value your feedback and suggestions - please do not hesitate to email your ideas for future newsletter topics to marketing@dillistone.com. Best regards, Jason Starr
FileFinder User Group on LinkedIn – JOIN TODAY! Find the group on LinkedIn.com or go to www.linkedin.com/groups?gid=3680734
All FileFinder clients with current support or ASP contracts are welcome!
Summer 2013
Update from Dillistone Systems
more searchme to handle s w lo al 0 1 increased “FileFinedersame time... It definitely hasnes s.” es at th as a busi our capacity d an d ee sp y m (USA) utive Search ec Ex al b lo G - McIntyre
“FileFinder 10 with the Resear ch Zone has cut time in less than our half since we can find the candidates and import them more quickl y. We would definitely recom mend FileFinder 10 to other sear firms. The softw ch are is great, but it’s the people that work with yo u that make it w orthwhile!. - Yacoub El ” ite Search (Canad
a)
“All in all, we really felt that Fi leFinder 10 is a product that was designed from to p to bottom to facilitate the Se arch process as op posed to one that had be en built within th e limitations of a generic email sy stem.” - Abaco Internat ional (USA) nd flexible s our lean a ileFinder rt o p p su 0 F er 1 “FileFeinssd model; we can also acctoessoperate effecs busin wing u r Macs, allo through ou ts.” n e r assignm tively on ou “I find FileFinder 10 easy to us eden) esearch (Sw R e and quick. Our o ci n ai a m is to start taki g g -A ng advantage of more and more of the syst em – to help us with business management, st aff development and a bunch of other things. Th e potential is just enormous, and it is helping us be come better at w hat we do. - Swann Global (W ” orldwide) “I am able to manage 25% more p before… pu rojects than rchasing File Finder 10 ha given AR Pro s certainly curement a competitive am now attra e dge as I cting and pla cing many m didates ore can” - AR Procure ment Ltd (U K)
In 2012, a new client every other working day To learn more about migrating to FileFinder 10, please contact
implemented FileFinder 10 - Join them! your Account Manager or email sales@dillistone.com
What’s New in FileFinder 10 Product Development Director Alex James explains some of the improvements in the latest release of FileFinder 10 and looks ahead to see what’s being developed for the next release. What’s new in FileFinder 10.6?
FileFinder 10.6 has now been released. We are pleased to announce that this includes support for the most recent version of Microsoft Office, Office 2013. Please note FileFinder 9 also has a new release which is Office 2013 compatible.
If you are starting from Outlook rather than FileFinder, there is a new option from within Outlook so that the import process (parsing the CV/Resume) can be started immediately without the need to toggle back to FileFinder.
In 10.6, one of the key areas that we have concentrated on is the import process. There is always a very tricky balance between making the import process as efficient as possible whilst maintaining data quality. We have a made a number of improvements which we hope will give users the best of both worlds. The pre-validate option in import gives us a good steer on which incoming records are new to FileFinder and which already exist. Knowing this, we concentrated on how a user could then take the appropriate action as quickly as possible. In practice this means that from the front page of each import area (resume/cv import etc), a user now has the option to quickly import records as new or merge duplicate records together without having to leave this front page. Where no matching record(s) have been identified, a new record can quickly be created in FileFinder. The process is the same for one record as for ten. Additional options have been provided so that - if appropriate work history, education and even skills can be imported.
If the ‘pre-validation’ process identifies duplicate records, there is now the option to immediately merge the two records together, again straight from the opening screen.
What’s coming in FileFinder 10.7?
Meantime work has started on our 10.7 release. One of the things we will add to 10.7 (as requested in our User Group!) is the ability to launch tasks direct from an Activity Log. We are also revisiting our dashboards (the FF10 application home page) and looking to incorporate some additional Financial/Performance KPIs. We are still very much in the middle of this process but we expect some exciting developments in this area and look forward to sharing these with you in the future.
We continue work on FileFinder 11, and expect to offer an early preview at our upcoming User Meeting in November.
As ever, please feel free to let us know your feedback or comments via the FileFinder User Group on LinkedIn: www.linkedin.com/groups?gid=3680734.
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FileFinder update from Dillistone Systems
The course is designed to teach Executive Researchers and Consultants basic Internet search skills (including basic Boolean commands, X-raying to search through websites, using People Search Engines and automating your searches) and advanced techniques such as finding email addresses and contact details, lists of people, how to source candidates from Facebook and Twitter, how to search through all elements of a webpage and much more! COURSE DESCRIPTION: This training session is designed to teach Executive Search professionals: How to use Boolean searches on Google and Bing and what different results to expect. How to search the ‘deep web’ - information not indexed by search engines. How to conduct X-ray searches to find candidates, resumes, biographies or profiles. How to use innovative methodologies to reveal the brightest talent and how to reach out to them quickly! How to find full names of people who are not in your LinkedIn network and how to contact them. How to use basic search skills effectively: “quote marks”, stop words, and more.
10%
discount for FileFinder clients!
How to discover hidden profiles. How to find specific details: locate email addresses, find conference attendees and more. How to search on Twitter, Amazon, Facebook.
UPCOMING DATES: Online Sessions: July 19 & October 18 Webinar timings in different time zones:
19:30 AM - 11:30 AM 10:30 AM - 12:30 AM 11:30 AM - 11:30 PM 12:30 PM - 12:30 PM 12:00 PM - 14:00 PM 14:30 PM - 16:30 PM 15:30 PM - 17:30 PM 16:30 PM - 18:30 PM
GMT (London, UK time) (Amsterdam, Berlin, Brussels, Copenhagen, Johannesburg, Paris, Rome, Stockholm, Vienna...) (Helsinki, Riga, Sofia, Tallinn, Vilnius..) (Dubai, Abu Dhabi...) (Mumbai, New Delhi...) (Beijing, Hong Kong, Kuala Lumpur, Perth, Singapore...) (Tokyo, Seoul...) (Canberra, Melbourne, Sydney...)
Classroom Sessions: September 13 - 9:30am-12:30pm, London, UK November 15 - 9:30am-12:30pm, London, UK Please note: the content for both the Online and Classroom sessions is identical. However, the Classroom session is one hour longer to allow for group interaction, practical exercises and tips from our trainer to help you solve your own difficult online searches. 10% discount valid for FileFinder clients with a valid support contract.
Summer 2013
5
CODING YOUR DATABASE
We all recognise that effective and efficient use of your database is key to running a profitable business. One of the prime considerations is ensuring the accurate and accessible coding of the database records to move your business forward. Yet, many companies face common problems: Inaccurate or too complex coding leading to missed business opportunities Unease on how to best code the database Coding is too complex to understand Coding isn’t standardised across the business Coding isn’t accurately communicated to new staff
Sound familiar? Here at Dillistone, we have decades of experience in helping our clients resolve these issues. With a simple phone call, you can begin to leverage on our unrivalled expertise in FileFinder and the Executive Search industry to optimise your coding and maximise the benefits of FileFinder to grow your business and increase your profits.
Our services include:
Email projects@dillistone.com to learn more about this new service!
Data screening to optimise existing codes Developing scalable coding for future business growth Providing neutral facilitation during internal discussions on database coding Creating internal documentation communicating existing and future database coding Creating on-boarding material for all new staff covering existing and future database coding
FileFinder in the Cloud… Are you aware that FileFinder 8, FileFinder 9 and FileFinder 10 all support off-site hosting? We already provide hosting services for more than 250 of our clients, saving them the need to own a database server and to worry about backups or software upgrades.
Want to learn more? Contact your Account Manager or email sales@dillistone.com
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NEW! Shared Online Training Sessions We are pleased to offer FileFinder 9 & 10 Shared Online Training Sessions for new clients, upgrading clients and new employees of our existing clients. Our shared online training sessions are designed for new or existing users to learn how to use essential FileFinder functionality from the comfort of their own office. The training is delivered to small groups of up to 4 people per session (attendees may be from different firms).
How does it work?
All attendees will receive an email from our trainer, usually 15-30 minutes prior to the scheduled session. It will contain a link to a GoToMeeting session, which will install the required application to see the trainer’s screen or launch the live session if already installed. The installation usually takes less than one minute. During the live training session, attendees will be able to communicate with the trainer, either by dialling the
Session
Part A
Part B
conference call number which will be provided in the email, or by using the “chat box” on their screen. As the training is 3 hours per session it is recommended that you use a headset with microphone, or a simple speakerphone. Each trainee has to complete two sessions – Part A and Part B, each lasting 3 hours (see session descriptions in the table below). The total cost for both sessions is only £250 / €275 / US$375 (+ UK VAT if applicable) per person.
What is covered?
Shared training sessions are available for both FileFinder 9 and FileFinder 10 and cover the following:
Duration
Contents Covered
3 hours
• Overview of FileFinder and Homepage details • Creating and editing database records – person/company • FileFinder integration with Microsoft Outlook • Communicating using FileFinder • Running an assignment using FileFinder from initial client contact to placement
3 hours
• Populating company records • Creating and editing company hierarchies • Researching people and companies from the Internet and LinkedIn • Generating reports, emails and letters
Next available dates: FileFinder 9 - Shared Online Training Sessions Thursday 18th July - Part A Friday 19th July - Part B Tuesday 27th August - Part A Wednesday 28th August - Part B Thursday 19th September - Part A Friday 20th September - Part B
FileFinder 10 - Shared Online Training Sessions Monday 1st July Tuesday 2nd July Monday 8th July Tuesday 9th July Tuesday 16th July Wednesday 17th July Wednesday 24th July
- Part A - Part B - Part A - Part B - Part A - Part B - Part A
Thursday 25th July - Part B Wednesday 31st July - Part A Thursday 1st August - Part B Monday 5th August - Part A Tuesday 6th August - Part B Tuesday 13th August - Part A Wednesday 14th August - Part B Wednesday 21st August - Part A Thursday 22nd August - Part B Wednesday 28th August - Part A Thursday 29th August - Part B Tuesday 3rd September - Part A Wednesday 4th September - Part B Monday 9th September - Part A Tuesday 10th September - Part B Tuesday 17th September - Part A Wednesday 18th September - Part B Monday 23rd September - Part A Tuesday 24th September - Part B
future dates, please visit To book, please email projects@dillistone.com today! For the Client Area on www.dillistone.com. Summer 2013
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The European Executive Search Congress … with spectacular discounts for Dillistone Systems’ Clients! The European Executive Search Congress (#ESCongress) is likely to be Europe’s largest Executive Recruiting Event in 2013! The two-day event, which will take place at London’s Grange City Hotel, will enable attendees to select from 20 sessions with content specifically designed for in-house executive search teams, buyers of search services, executive search partners, consultants and executive researchers. Feedback from the World Executive Search Congress (Las Vegas, March 2013):
tantive e most subs “This was th d out de n I have atte conference arch. M of th on the m nal of three in io at rn , the inte In addition unique ed id ov pr on representati orking.” ies for netw opportunit net JonesJa , er rk s-Pa - Janet Jone ssociates Parker & A
“Excellent forum!” - Jo Fisher, Jo Fisher Executive Pvt Ltd
, good “Really good practical day tmix of speakers and though ly real ns, atio sent pre provoking very good mix of delegates and a lot. well organized. I learned well Excellent networking and ng.” ndi worth atte - Carol O’Driscoll, Archer Search& Associates
Highlights include: Simultaneous sessions allow attendees to select the most relevant content for them – sessions designed for Corporate representatives include succession planning, change management and assessment sessions; leaders of Executive Search firms will benefit from operational discussions led by leaders of successful firms, business development and strategy; less experienced practitioners can join sessions on competency-based interviewing and managing assignments, whilst researchers will benefit from attending sessions on Internet research techniques and social media. Networking opportunities including a drinks reception will bring together all attendees and, for the first time, our partnership with Pathable will allow speakers, attendees and exhibitors to network online and even schedule offline meetings in advance!
FileFinder User Meeting: Members of our support, projects and sales teams will be available to answer your questions questions on a 1-to-1 basis this one-hour meeting after the main programme. We are keen to get feedback on any areas you would like to see covered during the session. If you are planning on attending and have ideas you would like to bring up, please email marketing@dillistone.com. Superb: The Congress will take place in London at the
Grange City Hotel, a spectacular luxury 5-star venue with unique panoramic views over the City and just a gemstone’s throw away from the Tower of London.
Spectacular Pricing for Clients: As a thank you for our clients’ continued support, we are delighted to offer the following greatly discounted tickets - why not bring multiple team members? Bring a colleague and receive a 10% discount on both tickets!
Standard Price
Dillistone Client Price
£899 / €1,069 / US$1,399
£449 / €530 / US$699
Terms and conditions apply:
Your firm must have a current ASP or Support contract with Dillistone Systems at both the time of booking and the time of the event
, program od 2-day good s, ee d “Very go en tt mix of a t , en n ll a ce ex Huffm Michael food!” tes LLC a ci o ss A Huffman
“I am glad I flew across the Pacific Ocean to come here!” - Grace A. Zata, Corpo rate Executive Search Inc.
To book, simply fill in and fax back the congress booking form to +1 (201) 221-7518 or +44 (0)20 7729 6108 and we will invoice you in the usual way. For other forms of payment or group bookings, please contact marketing@dillistone.com
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FileFinder update from Dillistone Systems
AGENDA
Day 1 – 4 November 2013 STREAM 1 8:20am
STREAM 2
STREAM 3
REGISTRATION AND BREAKFAST
9:20am
WELCOME
9:30am
KEYNOTE PRESENTATION
How Corporate HR & Executive Search Leaders Can Create Breakthrough Business Results / Joseph Daniel McCool, Author & Principal, The McCool Group 10:30am 11am
NETWORKING BREAK
PANEL DISCUSSION
PANEL DISCUSSION
PRESENTATION
Growing A Search Firm in Today’s Market: A Conversation with Successful Firm Leaders
The Value Proposition of Delivering Executive Recruiting In-house
Starting Your Search
Moderator: Bob Benson, Chairman, RLBenson & Associates Panelists: - Nirmit Parekh, CEO & Managing Director, 3P Consultants Pvt Ltd (India) - Others TBC
Moderator: Malcolm Kemp, Director of Talent Acquisition, Betfair Panelists: - Clare Bailey, Head of Talent Search - People Recruitment, Ernst & Young (UK & Ireland) - Steve Flint, SVP Executive Search - GT&O Recruiting, Bank of America Merrill Lynch - Others TBC
PRESENTATION
PRESENTATION
PRESENTATION
Winning Retainers
In-house Executive Search – Changing the Senior Leadership Recruiting Game
Internet Research Techniques
12:30pm 1:30pm
LUNCH AND NETWORKING BREAK
James Nathan, Managing Director, The James Nathan Experience 3pm 3:30pm
Francesca Lahiguera, Trainer and Independent Search Consultant
James Mueller, Founder and Managing Director, Executive Search Advisory Partners
Lois Grimshaw, Lead Trainer, Dillistone Systems
NETWORKING BREAK
PRESENTATION
PANEL DISCUSSION
CLOSED SESSION
Global Trends in Executive Search
Succeeding at Succession: By Developing An In-house Executive Search Function, Are Organisations Better Placed To Truly Benchmark and Understand Their Own Leadership Talent?
FileFinder User Meeting
Nancy Garrison Jenn, CEO, Nancy Garrison Jenn Worldwide Headhunter Specialist
For FileFinder users only
Moderator TBC Panelists: - Martin Hancock, Associate Director, NHS Executive Search 4:30pm
DRINKS RECEPTION
Day 2 – 5 November 2013 STREAM 1 8:30am 9:30am
PRESENTATION
PANEL DISCUSSION
BRICS: The Next ‘Wave’ Of The Internationalization of the Executive Search Industry In The Early Twenty-First Century?
The Final Frontier: Bringing Internal Control to Executive Recruiting
The Role of Technology in Executive Search
10:30pm
Colin Minto, Global Head of Resourcing, G4S plc
Moderator: Alex James, Director of Product Development, Dillistone Systems Panelists: - Karen Fenaroli, Senior Vice President, EFL Associates (USA) - Adam Gibson, Head of Technology & Development, Odgers Berndtson (UK) - Max MacGillivray, Managing Director, Redfox Executive Selection (UK) - Matthew Ryans, Chief Financial Officer, RSA Executive Search (UK) - Richard Watson, IT Director, Sheffield Haworth Ltd (UK)
NETWORKING BREAK
PRESENTATION
PANEL DISCUSSION
PRESENTATION
Communication Skills
In-house Executive Recruiting at the Forefront of Brand and Business Change
Competency-Based Interviewing
James Nathan, Managing Director, The James Nathan Experience
12:30pm 2pm
STREAM 3
PRESENTATION
Professor Jonathan Beaverstock, Professor of Economic Geography - Dr. Sarah Hall, Associate Professor and Reader - James Faulconbridge, Reader, Lancaster University Management School
11am
STREAM 2 REGISTRATION AND BREAKFAST
Moderator TBC Panelists: - Charles St Aubyn, EMEA Head of Recruitment, JDA Software - a $1.1bn global supply chain software company (UK) - Others TBC
Carol O’Driscoll, Director, Archer Search
LUNCH AND NETWORKING BREAK
PRESENTATION
PRESENTATION
PRESENTATION
Negotiation Skills: Reframing Requirements
Compensation Trends for Executive Search Professionals in 2013
Getting the Most out of LinkedIn & Other Social Media
Andrew Mountney, Founding Partner, Aspen In-house
Lois Grimshaw, Lead Trainer, Dillistone Systems
John Niland, Professional Speaker and Coach, VCO Global 3pm
NETWORKING BREAK
3:30pm
KEYNOTE PRESENTATION
Talent Management - Myths and Realities Peter Wright, Independent Consultant 4:30pm
CLOSING REMARKS
All speakers, content and timing are subject to change.
Detailed agenda available at www.search-consult.com/london2013
TO BOOK, PLEASE COMPLETE THE BOOKING FORM (SEE NEXT PAGE) Summer 2013
9
The European Executive Search Congress 4-5 NOVEMBER 2013 GRANGE CITY HOTEL, LONDON, UK Please fax this booking form to +44 (0)20 7729 6108 or +1 (201) 221-7518.
BOOKING FORM – SPECIAL RATE FOR FileFinder CLIENTS COMPANY
NAME:.........................................................................................................................................................................................................................................................................................................................................
Yes, I wish to attend the European Executive Search Congress Delegate names / job titles / email addresses / locations: DELEGATE 1:..................................................................................................................................................................................................................................................................................................................................................................... DELEGATE 2:..................................................................................................................................................................................................................................................................................................................................................................... DELEGATE 3:..................................................................................................................................................................................................................................................................................................................................................................... DELEGATE 4:.....................................................................................................................................................................................................................................................................................................................................................................
Special Rate for FileFinder Clients with a valid support contract:
................................
x seats @ £449/€530/US$699
“Early Bird” Rate for FileFinder Clients with NO support contract:
................................
x seats @ £799/€949/US$1,229
(After 30 August 2013, these rates will rise to UK£899 / €1,069 / US$1,399 per person).
= ................................ IF YOU ARE BASED IN THE UK, PLEASE ADD VAT @ 20%
.................................
TOTAL = ................................
Please invoice me Please charge my:
Visa
□
MasterCard
□
AMEX
Card Number:............................................................................................................................................................................... Exp:.............................................................. Security Code:............................................................. (Last 3 digits from the signature strip
Last 4 digits for AMEX)
Cardholder Name:............................................................................................................................................................................................................................................................................................................................................................. Address: ......................................................................................................................................................................................................................................................................................................................................................................................... .....................................................................................................................................................................................................................................................................................................................................................................................................................
Phone:...................................................................................................................... Email:..................................................................................................................................................................................................................................................... Signature:................................................................................................................................................ Terms and Conditions: The special rate is for FileFinder clients with a valid support or ASP contract at the time of booking and at the time of the event. Once the booking form is received and payment is processed, cancellations are liable for the full fee. We reserve the right to refuse any bookings or entrance to the event solely at our discretion. Delegate replacements may be made up to 1 week prior to the event and are subject to acceptance. New delegate contact details have to be submitted in writing (email is sufficient). Please note that the Congress fee does not include accommodation.
10
FileFinder update from Dillistone Systems
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