Summer 2013
CONTENTS 2. What’s New at Voyager 4. Internet Research Techniques for Executive Recruiters 5. The European Executive Search Congress - Half-Price Offer
Welcome to the July 2013 Newsletter for clients of Voyager Software In this edition, you’ll be able to read what’s new at Voyager from a product and staff perspective – including new product updates and additional hires. With the strongest range of products in its history, Voyager continues to grow and we’re continually investing heavily in new and existing products to make sure we and our valued clients remain at the forefront of our markets. You’ll find out about the recent acquisition of FCP Internet, the providers of evolveTM, and Dillistone Group’s CEO goes further on this subject explaining the wider group strategy in the recruitment software market, although existing Voyager clients should rest assured this is not going to impact the products and services we currently provide. We’ve also teamed up with Dillistone Systems and Search-Consult.com to offer preferential customer rates on the European Executive Search Congress in London this November and on the enlightening Internet Research Techniques courses – something all recruiters can benefit from, not just Executive Search consultants. And finally, Voyager has 2 teams of people entering the Virgin London Triathlon at the end of July and all support would be gratefully received in aid of the NSPCC. We hope you enjoy reading it and if you have any questions, about this or anything else, please always feel free to email customers@voyagersoftware.com where one of our team will always try to help. Kind regards,
Simon Warburton Managing Director
What’s New at Voyager Product Update
We are pleased that Infinity, Voyager’s latest product for the permanent & contract recruitment market, continues to attract the interest of new and existing customers alike. Infinity v1.2 was released in May and it now includes User and Team Dashboards. Interest has been strong so it does mean that currently our projects team do have a very full diary of migrations from our Professional customers and hence we’d like to ask all customers to allow a little more time when contemplating their own migration – but to reiterate, Voyager Professional continues to be fully supported and customers are under no pressure to migrate to Infinity. More information on the update processes can be found by clicking on this link: www.voyage.co.uk/migration. Other product updates have included some improvements & enhancements to VDQ and the imminent release of Mid-Office v4.2, as well as updates for Professional & Commercial.
New Hires
Voyager is in a period of growth and to support the increased interest in our products and the number of implementations under way, for both new and existing customers, we’ve been strengthening the teams. Recent hires include a new Development Manager, a new team leader in Project Management, a new Developer, 2 new members in the support team and a new Finance Administrator.
Acquisition of FCP Internet, Supplier of evolve™ Recruitment Software
As some customers may have seen in the stock market and/or industry press, this week Dillistone Group Plc (DSG), the parent company of Voyager Software, has announced the acquisition of FCP Internet, the suppliers of the Evolve recruitment system (www.evolvedb.co.uk). Our Group CEO explains more on the next page of this newsletter, but we would like to reassure our existing Voyager customers that this is not going to impact the services we currently provide. The FCP Internet business itself has been acquired, along with its operational staff. The Evolve platform will continue to be supported and developed for the existing FCP Internet customers.
The London Triathlon is creeping up fast and the two Voyager teams have started to ramp up their training efforts. The Voyager Sprint Team Relay consists of, Simon Warburton Swimming (750m), Greg Pickett – Cycling (20km) and Ian Garrett Running (5km) The Voyager Olympic team Relay consists of Paul Thompson Swimming (1500m), Andy Goddard – Cycling (40km) and John Payne Running (10km) Greg has signed up for the 3 Counties, 50 mile cycle on 7th July in Farnham and would welcome anyone who would like to sponsor him or even join him. Paul Thompson completed his first full Triathlon at Eaton Dorney last weekend and is continuing to improve his fitness levels both cycling and swimming, John Payne is maintaining his momentum following his London Marathon run in April completed in 2.54 and Andy is doing a Triathlon this weekend after spending the previous Bank Holiday weekend competing in his first Iron Man 70.3 event in Austria, so our Athletes are busy, busy, busy! Any sponsorship would be greatly appreciated and will go towards supporting the important work of the NSPCC. www.virginmoneygiving.com/team/voyagervanguard
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Update from Voyager Software
Acquision of FCP Internet, Supplier of evolve™ Recruitment Software Dear Client, As many of you will know by now, Dillistone Group Plc, the London Stock Market (AIM) listed parent of Voyager Software and of Dillistone Systems, announced the acquisition of FCP Internet (suppliers of the SaaS based recruiting system, evolve™) last week. I thought it might be interesting for readers to understand why we did this, and what the implications are for our clients. By way of background; a recent directory listed more than 75 suppliers of recruitment software active in the UK. There are many more in Europe, in the Americas, across Asia and in Australia. Those 75 suppliers are competing for the business of approximately 8,000 UK based recruitment agencies – an average of just 106 clients per firm (which ignores the fact that some of these agencies will have no systems whatsoever). The cost of product development gets higher and higher. Voyager and Dillistone Systems have spent – literally – millions of Pounds on our two flagship products. A market of just 8,000 agencies cannot support 75 suppliers each making this type of investment. Whilst we are certainly not so arrogant as to assume that spending more money automatically equates to having a better product, we do believe that not being able to spend enough money will – over the longer term – mean that smaller suppliers will find it increasingly hard to compete. Our view of the market, therefore, is that consolidation will have to occur and that, sadly, some smaller suppliers may not survive. We believe that we are strongly positioned to be a consolidator. Our group has a client base of over 2,000 firms spread across some 60 countries. We have an exceptionally strong balance sheet – no debt, whatsoever – we are profitable and we are cash generative. Our group is one of the largest suppliers of systems to recruitment firms anywhere in the world. When Dillistone Group acquired Voyager in September 2011, it was assumed that we would follow a strategy of cutting costs, of slashing and of burning. We said that was not the case, and our actions since then have demonstrated the truth in this. Not one person was made redundant (indeed, we are very proud of the fact that Dillistone Group has not made anyone redundant in the seven years since we floated on AIM), and our team at Voyager is now approximately 20% larger than it was on the day of the acquisition. Our strategy for FCP is much the same. Any client who wishes to remain on the evolve™ platform can do
Summer 2013
so for the remainder of this year. And all of next year. And the year after. We will guarantee to support the evolve™ platform for at least three years from the date of the acquisition – probably longer. We will also continue to develop, support and sell the evolve™ product. The 2013 development budget that we inherited will be increased. We will shortly deliver an update to support Windows 8 and IE 10. We will support Windows 8.1 and IE 11, when they become available, and we will do the same for any successors over the next few years. In the longer term, we plan to take the key functionality from evolve™ and the key functionality from Voyager’s Infinity platform, and build it into a combined platform to which all clients will have a simple and highly cost effective upgrade path. To do that, we will be undertaking an extensive series of surveys and webinars, from September onwards, where our aim will be to better understand what matters most to you and where you would most like to see improvement. We’ll then build a plan to deliver on this – frankly, we’ve spent a lot of money on buying FCP and the only way we will make a return on our investment is by ensuring you are happy with what we are doing. We’ll do everything in our power to ensure that that is the case. Of course, in the meantime, we continue to develop and support the Voyager product range – and none of the Voyager development resources will be diverted to FCP.
www.evolvedb.co.uk
FCP Internet’s directors – Nick John and Ben Stoneham – are not joining us, but we very much hope that the rest of the FCP team will do so. We will also be crosstraining members of our existing teams to ensure we can provide consistency of service, and will also have an on-going contractual relationship with Nick and Ben which means that they are available to help us out, should we require it. When we acquired Voyager Software we were extremely excited about the opportunity it gave our group. It’s been hard work since then, but the leadership of Simon Warburton and Paul Mather has meant that the business has come on a long way. We are proud of what has been achieved. Today, we are equally proud to be welcoming the staff and clients of FCP Internet and look forward to working with them in the coming months and years. Thank you for your continued custom. Regards Jason Starr, Dillistone Group CEO
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The course is designed to teach Executive Researchers and Consultants basic Internet search skills (including basic Boolean commands, X-raying to search through websites, using People Search Engines and automating your searches) and advanced techniques such as finding email addresses and contact details, lists of people, how to source candidates from Facebook and Twitter, how to search through all elements of a webpage and much more! COURSE DESCRIPTION: This training session is designed to teach Executive Search professionals: How to use Boolean searches on Google and Bing and what different results to expect. How to search the ‘deep web’ - information not indexed by search engines. How to conduct X-ray searches to find candidates, resumes, biographies or profiles. How to use innovative methodologies to reveal the brightest talent and how to reach out to them quickly! How to find full names of people who are not in your LinkedIn network and how to contact them. How to use basic search skills effectively: “quote marks”, stop words, and more. How to discover hidden profiles.
10%
discount for Voyager Software Users!
How to find specific details: locate email addresses, find conference attendees and more. How to search on Twitter, Amazon, Facebook.
UPCOMING DATES: Online Sessions: July 19 & October 18 Webinar timings in different time zones:
19:30 AM - 11:30 AM 10:30 AM - 12:30 AM 11:30 AM - 11:30 PM 12:30 PM - 12:30 PM 12:00 PM - 14:00 PM 14:30 PM - 16:30 PM 15:30 PM - 17:30 PM 16:30 PM - 18:30 PM
GMT (London, UK time) (Amsterdam, Berlin, Brussels, Copenhagen, Johannesburg, Paris, Rome, Stockholm, Vienna...) (Helsinki, Riga, Sofia, Tallinn, Vilnius..) (Dubai, Abu Dhabi...) (Mumbai, New Delhi...) (Beijing, Hong Kong, Kuala Lumpur, Perth, Singapore...) (Tokyo, Seoul...) (Canberra, Melbourne, Sydney...)
Classroom Sessions: September 13 - 9:30am-12:30pm, London, UK November 15 - 9:30am-12:30pm, London, UK Please note: the content for both the Online and Classroom sessions is identical. However, the Classroom session is one hour longer to allow for group interaction, practical exercises and tips from our trainer to help you solve your own difficult online searches. 10% discount valid for Voyager Software users with a valid support or ASP contract.
To book please email events@search-consult.com or visit www.search-consult.com/InternetResearch and use the promo code IRTFF10 when prompted to receive a 10% discount.
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Update from Voyager Software
The European Executive Search Congress … with spectacular discounts for Voyager Software Users! The European Executive Search Congress (#ESCongress) is likely to be Europe’s largest Executive Recruiting Event in 2013! The two-day event, which will take place at London’s Grange City Hotel, will enable attendees to select from 20 sessions with content specifically designed for in-house executive search teams, buyers of search services, executive search partners, consultants and executive researchers. Feedback from the World Executive Search Congress (Las Vegas, March 2013):
tantive e most subs “This was th d out de n I have atte conference arch. M of th on the m nal of three in io at rn , the inte In addition unique ed id ov pr on representati orking.” ies for netw opportunit net JonesJa , er rk s-Pa - Janet Jone ssociates Parker & A
“Excellent forum!” - Jo Fisher, Jo Fisher Executive Pvt Ltd
, good “Really good practical day tmix of speakers and though ly real ns, atio sent pre provoking very good mix of delegates and a lot. well organized. I learned well Excellent networking and ng.” ndi worth atte - Carol O’Driscoll, Archer Search& Associates
Highlights include:
Simultaneous sessions allow attendees to select the most relevant content for them – sessions designed for Corporate representatives include succession planning, change management and assessment sessions; leaders of Executive Search firms will benefit from operational discussions led by leaders of successful firms, business development and strategy; less experienced practitioners can join sessions on competency-based interviewing and managing assignments, whilst researchers will benefit from attending sessions on Internet research techniques and social media. Networking opportunities including a drinks reception will bring together all attendees and, for the first time, our partnership with Pathable will allow
speakers, attendees and exhibitors to network online and even schedule offline meetings in advance! Superb: The Congress will take place in London at
the Grange City Hotel, a spectacular luxury 5-star venue with unique panoramic views over the City and just a gemstone’s throw away from the Tower of London.
Spectacular Pricing for Clients: As a thank you for our clients’ continued support, we are delighted to offer the following greatly discounted tickets - why not bring multiple team members? Bring a colleague and receive a 10% discount on both tickets!
Standard Price
Voyager Software Users Price
£899 / €1,069 / US$1,399
£449 / €530 / US$699
Terms and conditions apply:
Your firm must have a current ASP or Support contract with Voyager Software at both the time of booking and the time of the event.
, program od 2-day o good g s, y ee er d V “ of atten ix m t , en n excell Huffma Michael food!” s LLC a ci o Ass te Huffman
“I am glad I flew across the Pacific Ocean to come here!” - Grace A. Zata, Corpo rate Executive Search Inc.
To book, simply fill in and fax back the congress booking form to +44 (0)20 7729 6108. For other forms of payment or group bookings, please contact marketing@dillistone.com
Summer 2013
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AGENDA
Day 1 – 4 November 2013 STREAM 1 8:20am
STREAM 2
STREAM 3
REGISTRATION AND BREAKFAST
9:20am
WELCOME
9:30am
KEYNOTE PRESENTATION
How Corporate HR & Executive Search Leaders Can Create Breakthrough Business Results / Joseph Daniel McCool, Author & Principal, The McCool Group 10:30am 11am
NETWORKING BREAK
PANEL DISCUSSION
PANEL DISCUSSION
PRESENTATION
Growing A Search Firm in Today’s Market: A Conversation with Successful Firm Leaders
The Value Proposition of Delivering Executive Recruiting In-house
Starting Your Search
Moderator: Bob Benson, Chairman, RLBenson & Associates Panelists: - Nirmit Parekh, CEO & Managing Director, 3P Consultants Pvt Ltd (India) - Others TBC
Moderator: Malcolm Kemp, Director of Talent Acquisition, Betfair Panelists: - Clare Bailey, Head of Talent Search - People Recruitment, Ernst & Young (UK & Ireland) - Steve Flint, SVP Executive Search - GT&O Recruiting, Bank of America Merrill Lynch - Others TBC
PRESENTATION
PRESENTATION
PRESENTATION
Winning Retainers
In-house Executive Search – Changing the Senior Leadership Recruiting Game
Internet Research Techniques
12:30pm 1:30pm
LUNCH AND NETWORKING BREAK
James Nathan, Managing Director, The James Nathan Experience 3pm 3:30pm
Francesca Lahiguera, Trainer and Independent Search Consultant
James Mueller, Founder and Managing Director, Executive Search Advisory Partners
Lois Grimshaw, Lead Trainer, Dillistone Systems
NETWORKING BREAK
PRESENTATION
PANEL DISCUSSION
CLOSED SESSION
Global Trends in Executive Search
Succeeding at Succession: By Developing An In-house Executive Search Function, Are Organisations Better Placed To Truly Benchmark and Understand Their Own Leadership Talent?
FileFinder User Meeting
Nancy Garrison Jenn, CEO, Nancy Garrison Jenn Worldwide Headhunter Specialist
For FileFinder users only
Moderator TBC Panelists: - Martin Hancock, Associate Director, NHS Executive Search 4:30pm
DRINKS RECEPTION
Day 2 – 5 November 2013 STREAM 1 8:30am 9:30am
PRESENTATION
PANEL DISCUSSION
BRICS: The Next ‘Wave’ Of The Internationalization of the Executive Search Industry In The Early Twenty-First Century?
The Final Frontier: Bringing Internal Control to Executive Recruiting
The Role of Technology in Executive Search
10:30pm
Colin Minto, Global Head of Resourcing, G4S plc
Moderator: Alex James, Director of Product Development, Dillistone Systems Panelists: - Karen Fenaroli, Senior Vice President, EFL Associates (USA) - Adam Gibson, Head of Technology & Development, Odgers Berndtson (UK) - Max MacGillivray, Managing Director, Redfox Executive Selection (UK) - Matthew Ryans, Chief Financial Officer, RSA Executive Search (UK) - Richard Watson, IT Director, Sheffield Haworth Ltd (UK)
NETWORKING BREAK
PRESENTATION
PANEL DISCUSSION
PRESENTATION
Communication Skills
In-house Executive Recruiting at the Forefront of Brand and Business Change
Competency-Based Interviewing
James Nathan, Managing Director, The James Nathan Experience
12:30pm 2pm
STREAM 3
PRESENTATION
Professor Jonathan Beaverstock, Professor of Economic Geography - Dr. Sarah Hall, Associate Professor and Reader - James Faulconbridge, Reader, Lancaster University Management School
11am
STREAM 2 REGISTRATION AND BREAKFAST
Moderator TBC Panelists: - Charles St Aubyn, EMEA Head of Recruitment, JDA Software - a $1.1bn global supply chain software company (UK) - Others TBC
Carol O’Driscoll, Director, Archer Search
LUNCH AND NETWORKING BREAK
PRESENTATION
PRESENTATION
PRESENTATION
Negotiation Skills: Reframing Requirements
Compensation Trends for Executive Search Professionals in 2013
Getting the Most out of LinkedIn & Other Social Media
Andrew Mountney, Founding Partner, Aspen In-house
Lois Grimshaw, Lead Trainer, Dillistone Systems
John Niland, Professional Speaker and Coach, VCO Global 3pm
NETWORKING BREAK
3:30pm
KEYNOTE PRESENTATION
Talent Management - Myths and Realities Peter Wright, Independent Consultant 4:30pm
CLOSING REMARKS
All speakers, content and timing are subject to change.
Detailed agenda available at www.search-consult.com/london2013
TO BOOK, PLEASE COMPLETE THE BOOKING FORM (SEE NEXT PAGE)
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Update from Voyager Software
The European Executive Search Congress 4-5 NOVEMBER 2013 GRANGE CITY HOTEL, LONDON, UK Please fax this booking form to +44 (0)20 7729 6108
BOOKING FORM – SPECIAL RATE FOR VOYAGER SOFTWARE USERS COMPANY
NAME:.........................................................................................................................................................................................................................................................................................................................................
Yes, I wish to attend the European Executive Search Congress Delegate names / job titles / email addresses / locations: DELEGATE 1:..................................................................................................................................................................................................................................................................................................................................................................... DELEGATE 2:..................................................................................................................................................................................................................................................................................................................................................................... DELEGATE 3:..................................................................................................................................................................................................................................................................................................................................................................... DELEGATE 4:.....................................................................................................................................................................................................................................................................................................................................................................
Special Rate for Voyager Software users with a valid support contract:
................................
x seats @ £449/€530/US$699
“Early Bird” Rate for Voyager Software users with NO support contract:
................................
x seats @ £799/€949/US$1,229
(After 30 August 2013, these rates will rise to UK£899 / €1,069 / US$1,399 per person).
= ................................ IF YOU ARE BASED IN THE UK, PLEASE ADD VAT @ 20%
.................................
TOTAL = ................................
Please invoice me Please charge my:
Visa
□
MasterCard
□
AMEX
Card Number:............................................................................................................................................................................... Exp:.............................................................. Security Code:............................................................. (Last 3 digits from the signature strip
Last 4 digits for AMEX)
Cardholder Name:............................................................................................................................................................................................................................................................................................................................................................. Address: ......................................................................................................................................................................................................................................................................................................................................................................................... .....................................................................................................................................................................................................................................................................................................................................................................................................................
Phone:...................................................................................................................... Email:..................................................................................................................................................................................................................................................... Signature:................................................................................................................................................ Terms and Conditions: The special rate is for Voyager Software users a valid support or ASP contract at the time of booking and at the time of the event. Once the booking form is received and payment is processed, cancellations are liable for the full fee. We reserve the right to refuse any bookings or entrance to the event solely at our discretion. Delegate replacements may be made up to 1 week prior to the event and are subject to acceptance. New delegate contact details have to be submitted in writing (email is sufficient). Please note that the Congress fee does not include accommodation.
Summer 2013
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For an insight into your next Recruitment CRM join our webinar www.voyagersoftware.com/events On your laptop | On your Server | On the Cloud | On your terms 0800 Support + Software Upgrades as standard + Free Online Training Clinics + Free Account Management
Voyager Recruitment Software 0800 008 6262 | +44 1256 845000 sales@voyagersoftware.com www.voyagersoftware.com